We got caught in the rain that day, so it wasn't the greatest experience but we had a blast in the cenotes. It's like a total different world down there. The staff is really friendly, the only thing I can say was a bad thing, and not really bad, but hoping they can address the issue is that the life jackets we rented reak bad. Pretty cool place to spend the day with friends and family.

There are no words when it comes to this place so it’s ok to leave your mouth hanging open; just don’t forget to close it when swimming lol. My group was blessed by a local shaman and then allowed to enter the sacred Cenote. I had never done something like this before, and it was awe-inspiring how majestical this wondrous place is. I hope I get to visit again one day! 🌎🤩✨ (Part of the Chichén Itzá por XCaret package)

coming from cenote suytun here with zero expectation, i was blown away when i entered the cenote with the sunlight shining through the hole.. very nice and beautiful! it was a 12pm friday and not a lot of tourists here, less than 5 people for each cenote.. totally worth the experience.. my only comment is the guy who followed me kept asking for tips, i tipped him 20 pesos..

Wonderful surprise! We had no expectations, but we went at the opening (around 8:30am) and there was nobody, so we took amazing photos and it is possible to swim. Definitely worth it, especially because a local guide leads you to the other adjacent Cenotes like Dzinup. After my trip i would say that a visit is mandatory!!!

Nice cenote. Less people than other touristic ones. Clear water ! Can recommend

Beautiful cenote. Quit dark, let your eyes get used to the darkness. I was there at 10.30am and there was no body else! The water is cristal clear. For both the Samula and Xkeken cenote you pay 226 pesos, a very good price! Very good facilities; showers, toilets and dressing rooms. Also tiny black fishes swimming around. It's a magical cenote!

Super nice experience. Decent entry fee for what you get. Lovely people working for tips (they come to you as guides but you most likely don't need one). The bathrooms and changing rooms at xkeken were the nicest I've seen in the country so far. 2 cave pools for the price of one (200MXP). New fresh life vests. Quite a lot of freedom to enjoy the place and no time limit.

Ex Convento de San Bernardino de Siena is definitely worth seeing. The design is unique, and there's quite a bit to explore inside. The entrance fee of 20 MXN is minimal, making it a great value for what you get. Definitely recommend stopping by if you are in Valladolid!

A beautiful and historic place to visit in Valladolid! The Convento de San Bernardino de Siena has so much charm and atmosphere. The entrance fee is very affordable (20 pesos), and inside you’ll find not only the impressive old church but also photo exhibitions that give more context to the history of the convent. The grounds are peaceful and lovely to walk around — there’s an old well, as well as avocado and banana trees that add to the unique vibe of the place. Definitely worth a visit if you’re in Valladolid, whether for the history, the architecture, or just to enjoy the quiet and beauty of the convent.

I wishit has monks inside, also I wish that we can be missionaries like the first people. Two interesting things inside this monastery, first is the well outside in the garden area, second is the exhibition. One of the photos inside the exhibition was about the underground excavations showing divers inside a big water cave. Nice park outside to sit and watch. I took some photos for the cloud outside ( can you find the rainbow in the cloud? ). Entrance about $2 US dollars and it worth to pay it. If they make access to the water cave area and charge $25 I will pay. I want to mention also the night light show on the building, see the photos. The show starts in Spanish at 9:00 and will be followed about 9:20 in English.

A simple but large homage to San Bernadino. At night, I believe at 9pm, the convent features beautiful light show cast upon the convent. Worthwhile visit if youre in Valladolid.

We went on a Sunday just before closing. We were about the only ones there. That diagonal road that leads from near the square to the Convent is a nice walk. Lots of good places to eat.

Augmented reality that uses the old convent building as a screen. The history of Valladolid told in an interesting and very pleasing to the eye way. There are presentations in English and Spanish.

Very interesting place inside and out. See the light show in the evening and watch a colorful overview of Valladolid history. During the day you can visit inside for more details.

Impressive from the outside, okay from the inside. It’s the main attraction of the city so it’s worth a visit. The lighting at night makes it special

A beautiful historic church located right in the heart of Valladolid. The Iglesia de San Servacio stands tall across from the main square and is one of the city’s most iconic landmarks. The architecture is stunning, especially when lit up at night, and the atmosphere inside is peaceful and serene. It’s worth stepping inside to admire the details and take a quiet moment away from the busy plaza. A must-visit when exploring Valladolid.

Beautiful cathedral. Video Mapping history showcase starts at 10PM. Very crisp display thanks to an impressive bank of projectors.

Beautiful historical city, second time I visit and could be more cause there are a lot of things to do not far from here. Great coincidence they did a mapping at the church main entrance, I don't know how long they do that, 15 min of proyection they do one in Spanish and one in English.

Breathtaking church in a truly beautiful city. 🩵

Located in the heart of Valladolid, a charming colonial city in the Yucatán Peninsula, the Templo de San Servacio is a stunning piece of history that offers visitors a glimpse into Mexico’s colonial past. Standing proudly in the main square, known as Plaza Principal Francisco Cantón Rosado, this historic church is one of the city’s most significant landmarks and a must-visit for anyone exploring Valladolid. The Templo de San Servacio was originally built in the 16th century but was reconstructed in the 1700s after it was partially destroyed. The church’s current façade, with its towering twin bell towers and grand stone archway, reflects the traditional colonial architecture of the time. Inside, the church’s simple yet beautiful design creates a peaceful atmosphere, with high ceilings, stone columns, and religious artwork that adds to the sense of reverence. The Templo de San Servacio is not just a place of worship; it’s also a symbol of Valladolid’s deep-rooted history. The church stands on the site of important historical events, including the infamous execution of rebellious townsfolk during the early colonial period. This connection to both spiritual and historical narratives makes the Templo de San Servacio a meaningful place for both locals and visitors. After visiting the Templo de San Servacio, take time to explore the vibrant Plaza Principal, where locals gather and visitors can enjoy the laid-back atmosphere. The area is filled with colorful buildings, lively cafes, and traditional shops, offering a perfect snapshot of Valladolid’s cultural charm. Whether you’re admiring the architecture or enjoying a leisurely stroll through the square, the experience provides a deeper appreciation for the city’s colonial heritage. The Templo de San Servacio is more than just an architectural marvel; it’s a living piece of Valladolid’s history. Whether you’re drawn by the church’s beauty, its historical significance, or the peaceful atmosphere of the surrounding square, a visit to this iconic landmark offers a unique glimpse into Mexico’s colonial past. Make sure to add it to your itinerary when exploring the beautiful city of Valladolid. This review captures the essence of the Templo de San Servacio in Valladolid, Mexico, emphasizing its historical significance and architectural beauty, while also encouraging visitors to explore the vibrant surroundings of the church and the city.

Beautiful place! Unfortunately, it was already closed, so we only got a glimpse from the outside.

Absolutely stunning private art collection of an American couple, who made their private house into a museum. You can visit with a very interesting guided tour, no tickets or reservation needed, only 100 pesos/person donation which goes to local charity. Loved it, thank you! 😍

Totally worth the visit if you are in Valladolid! This is a private collection of over 3,000 pieces of Mexican folk art from different states of Mexico. Every inch of the house is filled with incredible works of art. Since this is a private house, you have to arrive for one of the guided tours, you can not enter the house freely. There are 5 guided tours daily. One tour for sure starts at 1pm, but I did not catch the start times for the other tours of the day. A donation of 100 pesos/5 US dollars is collected at the end of the tour.

Incredible and amazing collection, so glad we fit this visit into our time in the lovely town of Valodolid. Not only is the collection spectacular the connection to the local community is heartwarming, all donations go to local charities .I hope to return to Casa de los Venados many times and share this experience with friends and family when doing so.

About an hour tour in this quirky house full of Mexican folk art. David speaks perfect enough and gave us a good idea of what the house is like and some interesting facts about the art. $100 suggested donation at the end.

Sergio was the most wonderful friendly and knowledgeable guide. We really enjoyed our visit around the house and appreciated that we were allowed to wander and ask as many questions about the pieces of art as we wanted. We felt very fortunate to be only a group of 4 people in total, as Sergio mentioned it can get very busy which I imagine would change the experience.

A must visit if you are in Valladolid and interested in Mexican craftmanship. Tours run daily at 10, 11:30, 13, 14 and 15. A contribution of 100 pesos is suggested but not compulsory, and will be directed to local charities. Including a couple of pictures to give an idea but won't spoil the surprise with the best gems :)

Amazing!!!! I have my doubts at first, but it was an incredible surprise!! Totally worth the visit, for 5 usd donation. I will come back.

The price at the front gate is 150 pesos which includes the life jacket. The price is NOT 300 pesos and the life jacket is NOT extra. Careful of the gatekeeper.

Value for money At €.60 per person, children half price including life jackets, toilet. Definitely value for money. I'm sure the other centres around valladolid are beautiful too, but most being around 350 pesos can't justify the prices. Not crowded, cool and refreshing l. Well worth the visit!

It's a very nice place. My wife and I arrived at 9:30am and were the first people there. We paid 150 pesos each, which included entry and a life vest. It's compulsory to wear the life vest when swimming. The water was lovely and very refreshing. There is a great jumping platform for anyone who dares. It's a good way to start your day.

Perfect hideout in the city of Valladolid, to remove yourself from the streets, and the heat of day. Convenient to everything, just a short walk from downtown, this oasis is lush, serene with deep green cool water. Dive in, jump in or just float your cares away. Its the best peso you will spend in the city. Suspend time in this tranquil location.

Good price for what you get. Today they decided to close early at 16h20 (it says they close at 17h00). Plan accordingly. I’ve been to dirtier and cleaner cenotes. The convenience of having it this close to the centre is great. A fun 15-20 foot jump off you can use as well, you do unfortunately always have to wear a life jacket, thankfully it comes with the ticket.

Awesome experience at zaci senote. Many mentioned all good things. In downtown valladolid, super cheap to enter, only 60 pesos. Its half open so sun can get in and you can hide from the sun if its super hot. 5-6 meter jump platform is very cool. You dont see that very often. Can get crowded but they limit the amount of people that can get it. Very cool experience with lots of locals. I’ll definitely come back when next in town

Loved this half open Cenote in the city that is wildly easy to access and inexpensive. Feels a bit artificial (the water for the waterfall comes from a visible pipe). The 3 meters platform to jump from is challenging and fun, possibly slightly dangerous if you end up landing wrong. Lifevest is required and that rule is enforced. The shops nearby have better quality products than we've seen elsewhere.

The place is amazing by itself, it's huge! Part of the main structure is still covered and some areas are well preserved. Two main parts on the side are still covered by jungle. Unfortunately had a bad experience with the guide. First they tell you a price and a different one at the end. Be aware of that! Everything else was good.

Very cool ! Great that you can walk on it and that they permanently work on it. Great view over the jungle. Great to see how they are treating their dogs! 581 Pesos perPerson +100 Pesos for parking Definitely worth it if you like temples. Sweaty of course but you get your great view as a reward. 32m height🤝

We actually loved the experience. We didn't take a guided tour but there was so much information on the signes at the site. We also used gpt to fill in the story. Plus, roaming there int the jungle was a fun experience, there weren't a lot of people so we got really nice pictures. And the best part is that you can climb all the buildings and imagine you're a Mayan for a second 😉. Plus the view is amazing. We have been to Chichén Itza the day before and the experience there was a lot less authentic. There isn't a lot of information and it's much pricier. Plus there are soany people and no option to climb or even get near the buildings.

This was an amazing site to visit! We went with a tour company and saw Chichen Itza first, then to Ek Balam, and the differences were interesting. Ek Balam was not busy at all compared to Chichen Itza, and you actually got to climb up the main temple and several other structures, which isn't allowed at the more famous ruins. Highly recommend! checking it out!!

Ek Balam is hands down the BEST Mayan ruins we have been to. Better than Cobs better than Tulum ( by far) I'm not a historian or huge fan of ruins, but I really enjoyed this place. Suggest getting a paid tour guide who can tell you about the very interesting history. The site is 9 meters higher than Chitchen Itza AND you can still climb to the highest point on many of the ruins. skip the crowds at Chicken itsa....this is waaaay better. Plus be sure to bring your swim suits because they have 4 beautiful cenotes to swim in around nearby. Make a whole day of it and you won't be sorry.

Nice! You get to experience some Maya ruins without the trouble of too many other tourists if you go early or late enough. And for now there is also the option to go on top of some of the buildings. You can't go inside or in top of everything but still more than at othe sites. Go here if you want to have an interactive Maya experience. Also not a lot of vendors. Pleasent experience!

Very cool ruin you can climb, for now. Its a 2 hour drive from Tulum. It was about $32 a person to get in and you can get a private tour by one of the local guides for $30. The private tour was worth it as you get a little more detail and history. Ek Balam is not for the faint of heart to climb. Going up is easier than coming down. We ended up spending about 2 hours there listening to the Tour Guide and then had time to venture around on our own.

The place is amazing by itself, it's huge! Part of the main structure is still covered and some areas are well preserved. Two main parts on the side are still covered by jungle. Unfortunately had a bad experience with the guide. First they tell you a price and a different one at the end. Be aware of that! Everything else was good.

Very cool ! Great that you can walk on it and that they permanently work on it. Great view over the jungle. Great to see how they are treating their dogs! 581 Pesos perPerson +100 Pesos for parking Definitely worth it if you like temples. Sweaty of course but you get your great view as a reward. 32m height🤝

We actually loved the experience. We didn't take a guided tour but there was so much information on the signes at the site. We also used gpt to fill in the story. Plus, roaming there int the jungle was a fun experience, there weren't a lot of people so we got really nice pictures. And the best part is that you can climb all the buildings and imagine you're a Mayan for a second 😉. Plus the view is amazing. We have been to Chichén Itza the day before and the experience there was a lot less authentic. There isn't a lot of information and it's much pricier. Plus there are soany people and no option to climb or even get near the buildings.

This was an amazing site to visit! We went with a tour company and saw Chichen Itza first, then to Ek Balam, and the differences were interesting. Ek Balam was not busy at all compared to Chichen Itza, and you actually got to climb up the main temple and several other structures, which isn't allowed at the more famous ruins. Highly recommend! checking it out!!

Ek Balam is hands down the BEST Mayan ruins we have been to. Better than Cobs better than Tulum ( by far) I'm not a historian or huge fan of ruins, but I really enjoyed this place. Suggest getting a paid tour guide who can tell you about the very interesting history. The site is 9 meters higher than Chitchen Itza AND you can still climb to the highest point on many of the ruins. skip the crowds at Chicken itsa....this is waaaay better. Plus be sure to bring your swim suits because they have 4 beautiful cenotes to swim in around nearby. Make a whole day of it and you won't be sorry.

Nice! You get to experience some Maya ruins without the trouble of too many other tourists if you go early or late enough. And for now there is also the option to go on top of some of the buildings. You can't go inside or in top of everything but still more than at othe sites. Go here if you want to have an interactive Maya experience. Also not a lot of vendors. Pleasent experience!

Very cool ruin you can climb, for now. Its a 2 hour drive from Tulum. It was about $32 a person to get in and you can get a private tour by one of the local guides for $30. The private tour was worth it as you get a little more detail and history. Ek Balam is not for the faint of heart to climb. Going up is easier than coming down. We ended up spending about 2 hours there listening to the Tour Guide and then had time to venture around on our own.

You need to book tickets ahead of time. We booked it a day before and had no issues booking a slot at 3pm. The website wasn't loading so we contacted them via WhatsApp and were able to book. Parking is free. Free locker with a key. It was a little pricey so it was not crowded at all. We had the entire place to ourselves for almost 30 mins before another couple joined. The depth of the water is around 2 - 3m so life jacket is not mandatory but you can rent it for a fee (around $50 pesos?)

The place offers privacy and a truly magical atmosphere, simply a wonder of nature and an unmissable experience. Our tour was guided by Zule, who passionately explained the history and meaning of the cenote, bringing every detail to life. We then took part in an authentic Mayan ritual, a unique moment of peace and cultural connection. The evening ended with a delicious dinner hosted by Armando, who carefully explained each dish, making the night even more special. Without a doubt, Zazil Tunich is a must when visiting Yucatán, a perfect blend of nature, tradition, and gastronomy. 🌿✨

Absolutely extraordinary! If you are looking for real experience - that`s the one you are looking for ! Run by family with Mayan traditions, you have a chance to meet Mayan shaman who will bless you at the end of the journey! You enter the cave one way, and leave the other completely refreshed, peaceful and grateful! 100% RECOMMENDED ❤️

One of my best experiences in Mexico. This cenote is absolutely breathtaking, nothing like the other cenotes I’ve been to. Suleimy was a wonderful guide. She educated us on the importance of cenotes in the Mayan culture. Only 60 people are allowed entrance per day making this cenote is very serene. I highly recommend a visit to Zazil Tunich.

Our BEST Cenote Experience so far - a must visit if you are in the near! You have to book in advance on the homepage, which is 400$ for only the cave or 700$ which then includes a dinning. We took the option with the dinning, and the food was delicious. We were the only ones in the cave and had a very friendly english speaking guide (do not remember the name of the lady). As the owner‘s who discovered the cave do not wish to attract mass tourism, there are no tour‘s from hotels - that really ads to the experience. At the end you also participate in a Mayan Ritual - but see for yourself.

This place is truly amazing! I came here at night with a tour group and we ended up having the place to ourselves. The ambience at night is so relaxing and beautiful. All the members of staff were friendly and well informed and helped make the experience even more lovely. The food served was delicious also. Would highly recommend!

My partner and I opted to have dinner here. We went ahead of a small tour group and self guided… because of this we swam alone. It was the most magical experience. The food was excellent and the staff are happy to accommodate dietary restrictions.

Off the beaten track but no problems getting there with a car. Arrived around lunchtime, a few people were just leaving and we the place to ourselves. The Cenote itself is pretty awe inspiring. Access by stairs or a 20m abseil. My son was very nervous about the rope descent but we went down side by side on two ropes and the staff were friendly and considerate. Water is pretty nippy but you get used to it. Variety of zip lines and platforms to jump in from. Overall brilliant experience and well worth the money. Also had the buffet food, nothing fancy but perfectly good. 490 mxn each inclusive.

This cenote is absolutely worth a visit. We came in low season and had the cenote with its fun activities to ourselves for around an hour. If you enjoy an adrenaline kick, the Rappel from approx. 20m is a fun thing to do. There is also a zip line and different platforms to jump from. The staff was super helpful and friendly. During our stay they were building another zip line for kids. The fact that there were no hammocks as promoted and no restaurant service did not bother us much as we enjoyed the tranquility which you find there compared to other very busy cenotes.

Beautiful place, with very good food, the cenote is incredible and is the largest I have seen in my life, the rappelling is very fun along with the zip lines and large green areas to walk, highly recommended

Beautiful cenote turned into a bit of a Disneyland type attraction. $49 US to enter (includes rappelling into it, zip lining inside and food, $39US without food). No cameras allowed so you will pay $30US to $60US to get the pictures they take of you inside. If you want the same type cenote without rappelling and zip line for $5US (100 pesos) go to cenote X’ux Ha. You can take all the pictures you want there.

The best day of our entire trip was visiting this cenote! Repelling into the water was amazing, the staff were wonderful, the food was great - everything was awesome!

We happened upon this Cenote the day after hurricane Grace blew through and fortunately they were open. Between the zip line, rappelling, and snorkeling in the Cenote, I think I enjoyed rappelling down into the Cenote the best.

awesome place for a swim, a little more expensive than the option we were looking at paid 150 pesos as opposed to 80 for ik kil..

Absolutely amazing experience Granja De Cocodrilos Itzamkanac is a truly unique place, and we can’t recommend it enough. From the moment we arrived, we were warmly welcomed, and it was clear that the staff genuinely care about their guests. Each group gets their own private tour, and everything happens at the visitors’ pace giving you time to ask questions, take photos, and fully enjoy the experience. You get to see both small and large crocodiles up close, and at the same time learn a lot about the animals and their role in nature. What makes it even more meaningful is that the farm plays an important role in helping restore the crocodile population through responsible breeding and conservation efforts. You really feel that your visit supports something bigger. If you’re in the area, don’t miss this place. It’s an experience we’ll never forget.

It was so interesting! And you can hold the crocodiles and even feed them. You can feed them only on Wednesday and on Saturday. Because they only eat twice a week. It was so nice and amazing to learn about crocodiles more!

I absolutely loved that experience, and I'm usually terrified of reptiles! You get to feed the crocs and hold the baby ones, all feels nice and safe. You can tell they are well cared for. Must visit on your way to Rio Lagartos/Las Coloradas

I went because I was in a tour for Las Coloradas and they stopped there. Terrible, sad, and they explore the wild animals They said they care about the animals and they do this for people be conscious. How people can be conscious if they can touch, take photos and use wild animals like a thing? They maintain a lot of them in a cage, terrible conditions to live, put tapes on their mouth and I saw a ladie who works there hitting one of them just to stop move. This is a shame, make money with wild animals? Would you like to be treated like that? I don’t think so. So please think twice to go there because this place only exists because still have people to finance them.

Wonderful experience!! The tour was very exciting and informative, they allowed us immediately to take pictures with a 1 year old and a 3 year old way, followed by feeding of young ones (up to 5 years old), explanations about how they breed them here to be released (the young ones have many predators in the area, only 3-4% survive in the wild), finishing with the bigger ones. You can see they care about these animals here, there is even a big one that was rescued (missing eye and feet). They also told me about the struggles after a hurricane hit them so hard 3 years ago followed by pandemic. Only the love for these animals from local people kept the project going. Although they spoke little English it was not a problem because it was a really hands on experience: being able to feed them and even pet them! My girlfriend was so scared when we arrived but by the end of the trip was so daring to go grab them by the tail, enjoyed so much! Muchas gracias Martin y especialmente Venancio por el recuerdo!

Very nice place, small tour, but you get a lot of memories. You can feed and hold crocodiles. They explain a lot about crocodilea, very nice people working there.

We absolutely loved this place . Thank you so much for all the information and attention. Highly recommended place to visit on your watch to Los Colorados .

This is a cool spot, a cenote that is completely covered underground. you descend into the cenote by a spiral staircase, and there are jumping pointds at about 5 and 8 meters up the stairs. the colour of the water is a lovely bright blue, and it was lit by a floodlight. nice setting.

Super cool ambiance with crystal clear water jumping platforms and bads in the air.

Fantastic cenote. We went before the tours from Coba arrived, at around 12 o’clock, and we were the only people there! There is a 5m and 10m diving board if anyone is feeling brave enough!

Nice cenote with really deep water. It's almost uncomfortable to swim above the depth sometimes, even though you can still almost see the bottom - or maybe that's why :) It's one of the bigger ones, so it's very easy to swim in. What's unique about it are the two jumping platforms from which you can dive into the water. However, being wimps, we didn't jump in. There are very few people in it, we were alone most of the time, so you can fully enjoy the majesty of the cave. Entrance was still 100 pesos and vests were optional.

Stunning. Bats, fish, 5m jumping board. Wow Arrived at 9am only people in it, amazing experience.

I was genuinely scared because this place feels very spooky but after 30 min or so, I started loving it. Super calm and quiet Cenote, we were mostly alone (1 other couples) however when tour bus arrives , it gets super crowded. Shower and toilet in place but no lockers. The entrance is 100 MXP and if you want life jackets that is 50 pesos extra.

Fantastic experience! Spiral staircase to descend is a little dated, but sturdy. The view and water is stunning. The water is extremely clear. Was told the depth of the cenote is about 45 feet. Very much worth the stop. They have bathroom changing areas as well, and life jackets to rent.

Nice place, not crowded Just know that is a cenote in a cave, just in case You don’t like caves(like my wile…) I did a quick snorkel dive in the fresh water, funny fish very curious likes swimming around You…

Loved it here! It was very cold, very deep water but crystal clear and stunning!

Most beautiful cenote so far! It is big and in a complete cave. 100 pesos each cenote in that area. They have showers, bathrooms and dressing rooms too.

Hidden cenote that is off the beaten path. 100 pesos to enter. Life jackets are available but not mandatory. Went early afternoon on a weekday, and at most, their were 8 other people swimming. At one point I was the only one swimming. Spent 2 hours. Bring your own food/snacks as their are none available to purchase. Also FYI their generator is a little loud but it didn't bother me.

This is an awesome site. We didn't get in the water, but others said it was a nice temperature. The water was a clear blue-green. The cavern is amazing. A must- visit. No words from me can truly describe this wonder.

Nice cavern Cenote with very clear water near Coba. Price without swimming is 100 Pesos, if you like to swim you to pay an upcharge of 50Pesos for the mandatory vests.

Highlight of our trip in Mexico. You need to go down 18 meters below the surface though a rather large stairway and then you got to a wooden platform from which you can access the amazingly fresh water. Only costs 100 pesos per person and well taken care of. We got there around noon and there was only about a dozen other people, which was amazing. Would definitely go back. Oh and bring some water googles so you can see the bottom of the cenote.

Not well maintained, the bicycles were nice. Infrastructure needs work. Take your own water, bug sray, and a towel. It is hot and pure jungle, of course. Entry was $150 pesos. Guide offered for 1000 pesos. We declined.

This place is full of ancient ruins, when you reach the place park your car to the closest park to the gate, it is the cheapest one. You will need about 2 hours to finish the tour. You can higher one of the guides there to have some fun learning about the Mayans. The views are beautiful on the ocean. You will find a lot of iguanas and some colored lizards 🦎. I personally liked the decending God illustration, the feet towards heaven and the head on the ground. A bird like a peacock 🦚 followed us for about 5 minutes, it didn't heart but we didn't know why. I included his photo. Don't forget always to take water with you. The people are so peaceful.

This place was amazing and our Mayan guide was very thorough with the history and the facts. We learned a lot from him, he was amazing, and our bicycle taxi person was so respectful when we had to get on and off, being two senior ladies. The weather was perfect, and they have a public bathroom outside of the ruins, so make sure to use it before you enter. They do have two entrance fees one for parking and one for the entrance fee.

This is a must do while in the vicinity. We have been back twice in two years, and every time we become more educated on what life was like an ancient times. If you are lucky enough to have Pedro as your tour guide, you will be enchanted by his storytelling of the Mayan people in life in Coba. Plan to spend a long time so you can sit quietly and peacefully among the place and listen for wildlife. We were lucky enough to see wild turkeys, iguanas, and several varieties of birds. Definitely rent bikes, but make sure they fit you well as they can become uncomfortable quickly as we learned that day.

Mayan city set directly in a jungle. Be prepared to walk in order to access both ziggurats and well worth the time to do so. Much larger than Chichen Itza and older.

What an incredible place to visit!! I’m told it’s a less popular spot to view the ruins and I cannot see why. The entry fee is very reasonable and we got a private guide which we also found very reasonable! Pedro was very informative, had great stories, and visuals. He was great with my son as well, keeping him engaged and telling age appropriate versions of the history. We HIGHLY recommend the bikes to see the second part of the site. We had so much fun riding them and I think we saw a lot more with their use. We were all thrilled to see the snack shack near the “Big Hill.” It was a little under construction when we visited in July, and I’m excited to see the improvements they are making!! I wish I could donate money to them so they could rebuild more buildings!! 6000 buildings are scattered throughout the site - but the cost is so high to uncover and maintain. And one of our favorite meals was at the restaurant that sits right outside the gates!! Restaurante Xaibe. Fabulous Sopa de Lima, handmade tortillas, and Mayan style pork!

Great ruins, love the history. It is so nice to go to a heritage site and not be mobed by venders trying to sell over priced items. You muat go to Coba!

We had a fantastic tour here with Julio as our guide. He expertly walked us through the reserve and we spotted numerous Spider Monkeys and a family of Howler monkeys. We learned so much and Julio, being a local, was a font of knowledge. Our walk took us down to the lake which was beautiful and tranquil. My wife and I would highly recommend Punta Laguna. It is a totally more real experience than Xcaret and we were privileged to see the monkeys in their natural habitat. The trek was great value for money, 1,300 MX$ for the 2 of us, but card payments are not possible, only cash.

Very authentic 2h jungle tour in a monkey preserve provided by local mayans. Very few tourists, plenty of flora and fauna to witness here. If you like authenticity, this is the real deal in Yucatan! Just get there by car and ask for a guide at the entrance to give you a private tour. They will spot monkeys for you to observe and to take pictures. Cash only!!!

The photos I have shared here are from 2002, over 2 decades ago. The dock has been completely redone since then. When it comes to wild nature, Punta Laguna Nature preserve is some of the best jungle for beauty and zoology that our planet has to offer. I was part of a group called Summer Program in Tropical Conservation (SPTC) led by primatologist Dr. Michael Periera and Laura Vicke in 2002 in Punta Laguna. The purpose of the program was to explore botanical (medicinal tree identification), primatology (spider monkeys), native language (Spanish speaking), cultural interaction with Indigenous mayans (played football with the local Mayans, dined with them, and shared life experiences with them), and archaeology (Mayan ruins were near our campsite and we went to the surrounding ruins) - and establishing a reliable jungle trail mostly around our base, but as a circumference around the lagoon as well. Not only was there no zipline nor any of the other tourism there, back then, what is now called "Punta Laguna Monkey Reserve" was not a tourist attraction back in 2002, over two decades ago. Although it was not a full-fledged tourist attraction back then, travelers occasionally appeared at the dock overlooking the lagoon (near where we had our tent site) because they had heard it was a worthy visit. I am excited to see that today, still this magical and pristine place is held in high regard by visitors. Back in the the ealry 2000s, we actually used machetes and gps to map out and make trails at the Punta Laguna reserve. I lived on the reserve for the summer of 2002 in the Yucatan for the summer I began college. Punta Laguna was one of the best experiences of my life. Most every day, I would have coffee in the very early morning in the palapa (main grass-hut house) after sleeping in my tent and the local Mayans (with whom we played soccer with on "la concha" the concrete slab which I am not sure is still there) cooked us dinner each night. I learned the local botany by studying trees and helped two PhD scientists research the indigenous spider monkeys, all while carving out trails in the jungle - the trails that began laid the foundation for the small tourism sight-seeing, ziplining thing that's going on there today. I am not claiming to be "founder of Punta Laguna tourism". The mayans are the founders of Punta Laguna if anything! Part of our Summer Program in Tropical conservation group was to energize the socio-economy of that area. My favorite parts of the experience were the long jungle hikes while creating fresh trials, the strong connection with Nature, the long sweaty, rewarding, exercise-filled days of botany, science, primatology, anthropology, Spanish speaking, and a lot of science. Because Punta Laguna one of the most beautiful jungles on our planet, let's keep Punta Laguna Nature Preserve for its beauty, rich ecology, zoology, cultural significance, and cultural heritage site status!

Great nature preserve with a lot of active howler and spider monkeys. Mayan ruins jungle and a large beautiful lake. Local guide was very knowledgeable and helpful.

Did the full experience. Jungle walk saw spider and howler monkeys. Zipline and canoe. Mayan smoke ceremony. Finally cenote. One of the highlights of our trip to Mexico. Guide was excellent.

Punta Laguna reserve was an amazing experience. Our guide, Jesus, went above and beyond to ensure we had a magical time. We saw spider monkeys, howler monkeys, a snake and even a tarentula. After our tour, including a private cenote and zip line we had time to swim in the Laguna with our two kids. If you come to the Yucatan region, this adventure is a must! We couldn’t recommend it more!

Highly recommended! Great tour and great guides! We saw several spider monkeys from close distance - so cute!😊 Also the cenote is very impressive.

The snorkeling in lagoon was very cool. The food was subpar and not good. The service at restaurant was lacking. We did rent a palapa and enjoyed it. The ceviche Vallarta was not good. My child said chicken nuggets were mushy inside. French fries good. Crowded in opening with tours, after tours left in afternoon a lot more pleasant. There were hammocks in our palapa that we enjoyed. Make sure you eat well before you get there, as the food service was not good. They do not allow you to bring your own food. They need more help in restaurant.

We rented the Casa Laguna adjoining this lagoon and it was amazing to explore the place at different times of the day. Around 5-6pm is the best time of day, we experienced at least 7-8 full schools of different fish and they were much more in the open than during the morning or midday times. One of the highlights of our trip to Akumal for sure, highly recommend this experience and this casa was wonderful!

This is a place you want to visit because it located in a beautiful and connects to the ocean. The water is pretty and landscape also. There is no overhead canopy cenotes, they all open so great for kids. Buy tickets there, cheaper.

A very beautiful cenote. I loved it. It's a good choice since I've visited several. Even though it's an open saltwater cenote, it's still an excellent place. There's a variety of tropical fish and small animals.

Our friend advised us this lagoon. The earliest you get in, the better it is so you can enjoy being almost alone there. It is quiet, chill, and you can actually see a lot of fishes. The snorkeling area is quite vast so you can wander around and contemplate the underwater world with lots of space to explore. The water is very nice, considering its not possible to swim anywhere else in the Sargassum period ! An oasis of quietness and finally, swimming possibility for us ! 🙏 (We went there middle of August). You can hang around, lie in hamacs and sleep… we stayed here all day, enjoyed the sun and the nature surrounding us. HIGHLY RECOMMEND. 👍

Super cool! Not a lot of people and lots of fish to see snorkeling!

The lagoon is beautiful! I highly recommend getting there early. Around 11 it started to get busy, and it became a little crowded. The water was clear and cool, and fish were plentiful! We rented gear from the front desk, and the masks were the full face snorkel masks that tend to fog up a lot. The current is strong to the right of the entrance, towards the ocean. Life jackets are required but weak swimmers be careful!

DO NOT COME HERE unless you want to talk to horrible people. Crazy expensive. 45 USD for one digital or printed picture, rude workers. Brought our 1 year old and they were horrible to her. We had already paid for pictures online but when we arrived they forced us to pay for the pictures of the baby who can not stand on her own but ended up having no pictures of her on her own even after they made us pay due to this and said there would be no group ones even though we had like five group pictures and refused to refund us for money that wasn't even used for anything. Going in there were only one family in front of us but ended up waiting ages and nothing was said to us. Then they proceeded to rush us to get ready and in the end we still had to wait ages as they weren't even ready, there was also no official changing room or benches to get ready and put suncream or anything on and ened up doing it by the lockers. Our baby was crying due to the sun being in her eyes, they gave us an umbrella for her but began moaning two seconds later when it was in the pictures and the experience was unbelievably short and rushed like a conveyor belt, no personal touch to it at all. They moaned and gave us dirty looks and spoke in Spanish to each other when our baby cried like we were a bad family and when we came to pick pictures and we said about a refund they said that we couldn't get a refund because our baby was crying which is straight rude and obnoxious I will never understand why people think that just because we have a baby we should put our lives on holt. Completely put a sour mood on the rest of the day and will not be coming back. Even speaking to others who said they come every year said that it has gone terrible and has been cut short as there used to be a full show and you could ride and play with the dolphins. Do not come. Not worth your time or money.

FIVE stars for yesterday's dolphin experience...the dolphin trainers were awesome with our kids! ONE star for the photographer lady, who spent much of her time on her cell phone or looking out over the ocean....missing tons of great shots! The other photographer guy (for the other group) was capturing all the pictures the whole time! By the time she brought us in to sell us overpriced pictures I was already determined not to buy. Pig-headed, maybe? But, was insulted by her lack of work ethic. I get it, not everyone likes their job but come on, we're paying a ton of money to be there!

If you are staying on the Resort it is about a 15 minute show that is free for Resort customers. If you want to swim with the Dolphins then there is a charge, but I don't not know how much.

Really poor all round. So disappointed with this experience. I wouldn't go again nor would I recommend it to anyone. The 'trainer' had no knowledge whatsoever and the experience was rushed and very quick. One in one out rotation it's all about the money. The photographers are abysmal and miserable, don't mind taking money off you till there is an issue and they don't want to know you the smiles and friendly face soon disappears. NOT CHILD FRIENDLY AVOID.

Awesome experience.....My wife and I... along with the trainer were the only people in the pool... They took lot of time with us and there was no rush to get out... We had a great time. The staff was so friendly and courteous.... I would definitely recommend doing this while you are there... And get the package they offer that the dolphins lift you out of the water.... It is like nothing you have ever experienced.... Don't miss out on this... Pictures are a bit expensive... but like everything else in Mexico negotiable... But well worth the money...

Very interactive with the audiences and they do have surprise for audiences to interact with the dolphins besides the paid one. Love the story lines of the dolphins and getting to know the well. It was part of the hotel which I was staying and it was a nice walk getting to the location.

I really loved my experience with the dolphins, they're very lovely and playful 😍!!! The trainer was so friendly and he explained a lot of interesting information about this beautiful animals, my pictures were perfect and I enjoyed every minute i spend in the park.

Nice place to visit, not bad. Swimming in fresh water in the forests is not the best experience, but also not bad under the hot and humid conditions as the cold water is refreshing and the small fish tickel you. I think 3 stars is enough for such a place. They only accept cash at the entrance around 10$ per person.

Nice open air cenote. Easily accessible from the main highway, we ended up parking right along it for free so that was nice. Entrance was MX$180. Showers and bathrooms were nothing spectacular but were closeby. We arrived around 1pm on a weekend and it was pretty crowded but there is a lot of space so we were able to find somewhere to put our stuff and swim around for a couple hours. The water was beautiful and clear.

We decided to visit an outdoor cenote this time. And yes, it was a lovely day and the pictures looks beautiful. But the rocks are full of mosses and very slippery. So you really need to bring aqua shoes. And the water was smelly. Lots of mosquito bites too. It was just not very clean to be honest. Not for us. We left pretty quickly after getting there.

Great cenote! One of the most affordable at only 180 pesos per person. We took the collectivo from Tulum and it was very easy. We showed up around 830 and had the place to ourselves for about an hour.

Inexpensive Cenote great for a day trip!

Beautiful, clear, cool blue fresh water with myriads of fish at every turn, and lots of little areas and secluded spots to explore and paddle around in, areas that are shallow, and choppy blocky submerged rocky areas that drop off suddenly to reveal surprising depths, dark cave-ish areas, secret swimmable passageways. Lots of wildlife (birds, iguanas), flitting dragonflies. Well-manicured pathways (should you choose to walk around), small bridges over swimmable rocky canals between areas, a platform you can jump off of - we were surprised by the variety of things to see, small fish to interact with (they love to nibble at you if you stay still long enough). A good way to start the day, reasonably priced admission ($180mx), swim around for a couple of three hours, then continue with your day - we arrived at opening (to avoid the weekend crowds) and were rewarded with being nearly alone for the first little bit. You will need to shower before heading into the cenotes, and do not put sun screen on prior to getting in the water (thankfully it’s pretty shady generally so sunburn shouldn’t be too much of a concern). Really fun, and a great experience, our first cenote, but we’ll definitely either be back or try another one of the many in the area. The water was really refreshing. There’s a small gift-shop as well, be we didn’t even look - as well there appeared to be some other structures and things to do around the cenote - but again, we just went there to swim - and it was great!

Warning cash payment only. I personally found it boring but each to their own. You can literally see it in 30 minutes if you wanted to. The positives are that the entrance is cheap compared to others, and the lady at the ticket kiosk was friendly and welcoming. If you want to go to a busy small cenote with a lot of people then this is perfect for you!

We are happy with the service at this location. Rene is the guy. He is very thorough in helping us with whatever we need. He also speak fluent english that it is easier for us to communicate w him. Very attentive and friendly. This place is good for family with young kids. They will see Manetees, dolphins and seal.. people has option of watching it for free or swim, pet and interact w the animals with pay. Its worth to visit.

I wish I had done more research before booking this experience. What I thought would be a magical encounter with dolphins turned out to be DEEPLY DISTURBING. These incredible, intelligent animals are confined to small, artificial pools for the entertainment of tourists. They spend their entire lives trapped, unable to swim freely, explore, or socialise as they would in the wild. Dolphins are highly intelligent mammals who swim up to 100 km a day in the ocean. In captivity, they are often kept in tanks barely larger than a backyard swimming pool. Their natural sonar, which they use for navigation and communication, bounces endlessly off the walls, causing stress, confusion, and even psychological trauma. Some captive dolphins are seen floating listlessly or grinding their teeth from anxiety. What makes it worse is that these animals do not choose this life. Many are captured from the wild in violent hunts, separated from their families. Others are bred into captivity, never knowing the ocean at all. Either way, it is a life sentence in a concrete tank. If you love dolphins, please do not support this industry. Every ticket sold tells these places that it is okay to keep exploiting animals for profit. There are ethical alternatives, like seeing dolphins in the wild on respectful eco-tours, where they are free, not performing tricks for fish. I left this place feeling ashamed and heartbroken. Please do not make the same mistake I did. Do your research. Choose kindness over curiosity.

Why this place has a 4.1 star average is beyond me. Why some of the people posting unfavorable reviews complain about “services” that weren’t offered that involved interacting with dolphins in one way or the other is bewildering. This place is only allowed to stay open because the Mexican government won’t force them to relocate existing specimens to a sanctuary or release them into the wild, even though IT IS NOW ILLEGAL to keep animals in captivity. If you visit this place you’re contributing to the exploitation of these intelligent, sentient creatures. This place is not in the World Cetacean Alliance’s list of approved operators, and the parent company The Dolphin Company is not only going bankrupt, they’re under investigation for animal cruelty in Florida. STOP ANIMAL EXPLOITATION!

The animals were very well looked after, the experience was incredible with the dolphins, sea lion and manatees. Staff were very knowledgeable and the facilities were clean and well maintained. We had the option for the food which was tasty. Overall an amazing experience 👍

Located on Puerto Adventures. Very clean location. There is a lot to do and see. Plenty of food and shops around. There are also numerous pharmaceutical stores.

2025-July We booked the Royal Swim Plus for $3448.50 MXN each, which included dolphin, manatee, and sea lion interactions—plus a catamaran ride (which we never received). Transportation was an extra $300 MXN, and we paid a $100 MXN animal interaction tax at check-in. Animal encounters were amazing, and the trainers were knowledgeable and kind. However, the photo package was misleading—$2200 MXN only covered dolphins, and we were shocked to be charged an additional $80 USD for manatee and sea lion photos. Also, our photographer was unpleasant- even the other family noticed it. In addition, the water, although warm, was full of seaweeds. Buffet food was poor—dry chicken, brittle rice, and bland fish. Total cost was approx. $7550 MXN (~$400 USD) for 2 people. Despite the frustrations, my child had a great time with the animals. ✅ Great dolphin, manatee, and sea lion experience ❌ Poor food, misleading photo pricing, no catamaran ride Hope this helped.

Getting booked ahead of time for a large group was a headache. We went with a small group 5 years ago and it was very easy in person and much less expensive per person. I suggest going in person last minute instead of booking online, even if it's a big group. For the tour itself, the staff was great! They were helpful, informative, and obviously love the animals. We did the biggest package and saw dolphins, manatees, and sea lions, which was wonderful. A lot of the focus is getting pictures, which I don't love. If you want photos included, you should try to negotiate that price before you start. The picture prices were $40 per photo or $550 for all.

Secreto Rio was such a very cool experience. The underground cave system (not a cenote!) is absolutely stunning, and the whole adventure feels peaceful, magical, and well organized. Our guide was very nice and knowledgeable. The underground river and cave areas were very unique. The only downside (and why I didn’t give a full 5 stars) is that no cameras are allowed, and the photo package they sell is quite expensive. It’s a bit disappointing since you want to capture those memories, but it still doesn’t take away from how incredible the place is overall. The meal at the end was delicious too. Definitely worth visiting!

A hidden gem. This experience is a life-changing event. The natural wonder that is this cave and underground river are demonstrated beautifully by the wonderful team of tour guides, staff, and photographers. Shout out to Pato our photographer for taking his time to curate perfect romantic pictures of me and my wife. He truly went above and beyond to make our trip memorable. The beauty of the cave leaves one speechless. I can not put together enough adjectives to describe how mesmerizing. 11/10 recommend.

Rio Secreto was hands down the highlight of my trip to Mexico! It’s honestly one of the most beautiful and surreal places I’ve ever seen. Walking and swimming through the crystal clear caves felt otherworldly. Our guide Gustavo was amazing, funny, patient, and made the experience feel really special. The photographs turned out fantastic I will just share a couple here. If you do one excursion while you’re in Mexico, make it this one. You won’t regret it.

The caves were so beautiful and our guide Felipe clearly loved his job and even answered my son’s million questions with pleasure. The food at the end was so-so. But the overall experience is so worth it, it’s a wonder of nature!

Great guides! I had a wonderful time and I highly recommend visiting the crystal cavern excursion! I loved swimming in the beautiful water and seeing the tiny shrimp and little bats.

Second time visiting Rio Secreto and it was just as good as the first. This time we did the plus option and the zip lines were a blast! Rapelling into the cave was super fun as well. Our guide David was fantastic and made it a real fun adventure for us and our kiddos.

Amazing place. The underwater caverns were mesmerizing, there are different circuits and we got so much fun. There is a buffet at the end of the excursion wich was okay after the adventure. Highly recommended.

We had a great time. All the activities are great. The food was great we got there super early so the entering process was very quick. Recomended doing the most popular activities first or while everyone is at lunch. The only thing was we bought the picture package but we did not receive all our pictures. We got sent pictures of people we did not go with, so we are try to see if we can receive the pictures that we bought but we're not sent. Apart from that can't wait to go back but at night ☺️👍🏽

My friends and I booked in advance to take advantage of the discount. We were lucky that it was rainy, so we didn't get sunburn or need sunscreen, but we didn't get to do all the activities as they were full (amphibious vehicles and river rafting). Some lines were longer than others, but we still had a good time. The food at the restaurant was terrific, and you could eat as much as you wanted. The staff at the park were friendly & amazing. The only suggestion I have is that the helmet needs to be cleaned as they smelled sweaty, some more than others. If you're going, wear a bonnet or a swim cap. Prices are expensive, so consider purchasing a waterproof phone pouch before your visit. It may not be necessary, as you should not have anything on you for most activities (park rules). However, I would advise that you take the photo package; it's worth it.

This park is absolutely incredible. Even moving from one attraction to another feels magical — you’re basically traveling through underground caves the whole time. The ziplines are the most fun: seven different lines, thrilling but not too extreme, so most people can handle them. The ATV vehicles are also a must-do, and the underground river swim and exploration are amazing as well. It’s definitely one of the best theme parks in the world.

I went to the park with my family including 8 and 11 year old kids. We enjoyed every activity and it took >6 hours to do everything, including lunch, once. Favourate was the 5-in-1 tube ride. Most fun was the amphibious vehicle on 2 tracks. Unexpected wow was the underground river to wade and then swim along. 4 stars as many things were good and a few things great.

This park was awesome! We spent a whole day at xplore Park and still do not have enough time to do all the different activities. We started the day at 9:00 (drove a rental car here from Cancun and there was enough parking). Check-In was easy cuz we got there before the buses so the lines weren't too long. I strongly recommend looking online a week before so you can have a discount and also purchase the photo package add-on. Who did the ziplines first, but honestly the lines lines for the zip line circuit never got that long throughout the whole day. Longest wait was for the giant slide, but that was only about 30 minutes, I decided to do it twice during our day. The way the park is set up, it is fairly easy to leave things in the locker and each time you finish a circuit you can access anything you need. I found the different activities in the cenotes very fun, but next time I think I will split it up and do the giant slide or the zip lines in between the difference cenote activities because it got to be a bit much to be in the cenotes for several hours. The buffet lunch was very good and there was lots for me and the kids so all of us had something to pick from. That's not gourmet but for buffet food it was delicious. My biggest recommendations is make sure you have good water shoes that have a closed toe and good sole, there is a lot of walking, half on cement paths and stairs for zip lines and half on very rocky uneven underwater in the cenote. I also recommend having your hair done in a way so you can wear your helmet all day, it was mandatory. Find rash guard was also very good so we didn't get chilled and didn't get sunburned.

Had a great time. Spent the whole day there, 9am - 5pm. Bought the photo and drone package and got great pictures, the one included, to document our visit. Zip lines and Water Tube ride had 30 min wait times throughout the day, a Thursday. Other than those rides, we didn't wait at any other place in line. Buffet was way better than expected, with numerous offerings from tacos to pizza/hamburgers to desserts. We visited the buffet right after showing up and before we left. Have watershoes before hand. Don't worry about your phone, just have fun....

We absolutely loved our time at Xplor Park! There’s so much to do, and everything was such a fun adventure. Highly recommend for anyone visiting Playa del Carmen! •So much to do! From ziplining to underground river swims, every activity was exciting and well organized. •Ziplining & Hammock Ziplining: Both were amazing! The views from the top are incredible, and the hammock ride into the water was such a fun surprise. •Delicious Buffet Food: The buffet was so good! Tons of variety, everything was fresh and tasty, and the desserts were just as delicious. •Photo Package: They have photo stations all over the park. It’s around $60, but it’s totally worth it—unlimited photos from every activity! •Underground Swimming: Such a unique and fun experience. The caves are beautiful, and the water feels amazing after the heat. •Friendly Staff: Everyone who worked there was super nice, helpful, and made sure we had a great time. •Well-organized & Safe: Lockers, helmets, and gear are all provided. Everything felt clean, safe, and easy to navigate. Overall, Xplor Park is a must-do in Playa del Carmen! Perfect mix of adventure, good food, and great memories.

The dolphin activity is great. However, I believe everything is extremely overpriced. You cannot take any photos and they have professional photographers. They charge 145 US Dollars for 10 photos and charge close to 250 USD for all photos. 1 photo is 45 USD. Even in the US, photos are not so expensive. This can be a great experience if they lower the price of the photos. Happy but disappointed with the overall experience.

🐬 Dolphin Activity (Partial Review) I would like to be transparent from the beginning and say that I did not personally take part in this activity, so please consider my review as partial and observational only. I can’t comment on the trainers’ performance or guest experience. I did, however, take a few short videos from a distance — just to help future visitors get a sense of the setup and overall atmosphere in advance. Personally, I felt uncomfortable seeing dolphins kept in captivity, so I chose not to participate. As for the prices, I prefer not to comment in detail — I was honestly speechless.

I’m purchased the primax package for my kids, they LOVED it. It was just the 2 of them and 1 dolphin and they got to do the foot push. Something they’ll never forget. The woman that was there with them was so patient and knowledgeable, wish we got her name.

My experience at this place was amazing from the moment I enter until I leave the premises. Staff was extremely polite and accommodating. Thank God for the staff onsite otherwise I would be stranded, they were really a gem. They took me back to my hotel without charging me a dim. This was poor loyalty to their customers. Excellent customer service I would never forget this, especially being in a foreign country and didn't have dollar bills, due to accomodation by nexus went sour. Really recommended this place.

Fabulous place. It is impossible to do it all in 1 day. It was very expensive but definitely worth it. The sea turtle conservation program is wonderful. Keep in mind it's a lot of walking, so plan your footwear accordingly. Also bring swimwear as there are several opportunities to get wet and cool off.

Total Scam. Not only is the experience Super rushed but it’s $100 per person to be treated by rude staff and you don’t actually get to swim with the dolphins. We got yelled at because my husband who was in the spectator area (which they intentionally put very far to stop you from getting good shots) tried to take a picture of us in the water. The instructor yelled “not allowed” and cut off my son’s turn with the dolphin short and moved on to the next person. To make things worse they charge $200 dollars for pictures. Total time in the water was only 30 minutes not the 45 minutes advertised. The park itself is beautiful but go somewhere else for a proper dolphin experience.

Booked swimming with Dolphins for 114 dolars for 2 people, I asked two different people from that company how much are the pictures before I booked… they said they don’t know and photographer will tell me on the end, which was weird as they all working for the same company so they should know. After activity we picked 7 pictures we liked and they wanted to charge us 150 dolars for them !!! Are you having a laugh! Pictures wasn’t even in good quality! It was more expensive that whole experience! That’s ridiculous! I asked if I can have just one picture for less and women was trying to charge me 50 dolars for one picture ! Avoid.

This is a very well run and nice park. The underground river float was nice, the beaches were decent. The nighttime show was great. The downside is that the entire park is setup to squeeze money out of you. Only a few things are actually included in an already expensive ticket. The included buffet was average. It is clean and nice. It's worth doing once but we wouldn't come back again. The night show was definitely the highlight.

Absolutely incredible!! The best day out we had there by far!! It's a long day for sure but so worth it! The underground rivers were amazing to swim through, we swam the whole way! But there are multiple points for you to get out and walk if you get tired of swimming etc. We also paid to swim with the nurse sharks which was an unreal experience. The staff were really informative and professional, handling the sharks with such care. I just wish we had the option to have a private swim with them, rather than a group, the rest of our group were a bunch of Americans and they were ever so loud all the time. Shouting over the shark handlers when they tried to explain some things and making a scene. Regardless it was an excellent experience. My partner went on the adrenalina and absolutely loved it too! The included buffet was very nice, with a beautiful view of the sea turtles below. The cultural show was great! We were skeptical about whether or not we would enjoy it but we really did! The Mayan ballgames were awesome! What a show definitely recommend visiting Xcaret to anyone.

This place is absolutely amazing, yes it's a little expensive but in my opinion when you compare it to English theme parks or experiences its absolutely worth it. The place is big but not so big that you cant get round it all. It has a river that you swim (you are provided with life vests and flippers) and for me this was the highlight of the trip. Aquarium where you can see sharks, turtles, fish. An aviary which was amazing with some great picture opportunities. There's a cultural section of the park where you can learn more about Mexican culture and history. A place to snorkel which is included in the price. There's a beach and plenty of places to down tools and eat drink and relax. We were in Mexico in low season so the park was quite in comparison to higher season which was great as we got round everything and absolutely no queues. Top Tip hang around for the evening show it is long but definitely worth it and gives you a real flavour of mexico. Highly reccomend this park. I've also been to Xplor and loved that but this park topped even that.

Thank you for creating such a beautiful atmosphere. I was deeply impressed by the beauty of Xcaret’s nature; everything feels alive and full of spirit. The live music, your dedicated team, and the energy of the place make it truly special. It seems that everyone who works here truly loves what they do, and that passion can be felt in every detail. As visitors, you offer us not only wonderful experiences but also inspiration. You remind us to appreciate nature, to care for the environment, and to value culture and traditions. Xcaret is much more than a park — it is a celebration of life and harmony. I wish that soon our entire planet could be like this corner of the world — full of respect, beauty, and balance. Even if not everyone can see it or be here, thank you for inspiring people to become better human beings and to care more for our shared home, the Earth.

Honestly the best place I have ever visited in my life. I have never seen so many wild animals free to roam in their natural environment. The staff are amazing, the beaches are beautiful and swimming and boating through the jungle was magical. Don't miss this place if you're in cancun it is honesty a bucket list trip.

We were hesitant about visiting largely due to the very high price and worrying it would be tacky or badly done. We were very wrong. The entire park is themed and maintained to a fantastic standard and we spent 8 hours here but could have stayed even longer. The aviary was truly amazing, one of the best bird exhibits we have seen in the world and we thoroughly enjoyed each of the different coloured paths you take to visit each of the parks sections. Id recommend getting the Plus package just to take advantage of the great buffet lunch. We visited on a mid week day and at 9am it was virtually empty, by 3pm it became busier but never felt crowded. Is it expensive? Yes, on par with Orlando theme parks, is it worth it? Id actually have to say yes it could be. Well worth a visit!

The underground river was amusing, but it was crowded. Prepare for a long swim. The snorkelling experience was not very good. The restaurant buffet was good, with good-quality food. The ritual and ceremonies get crowded, and if you’re not in the front lines, you can’t see much of them. The evening performance was very good and interesting. When you visit, you can usually do two to three activities.

Miguel was a great driver that got us safely from the Cancún Airport to Chiquila. He was nice enough to make stops to grab groceries along the way. We were so satisfied that we booked him again for a ride from Chiquila to Chichén Itzá for a day trip. I would highly recommend him.

We have used them for two trips. The trip is interesting but that's really just the to the roads. Drivers were punctual, very nice quick but safe. They know where to slowdown, where to zig and zag to avoid potholes. Can not recommend enough!!! Get picked up at airport and dropped off at hotel, seamlessly, even though it's three different vessels.

Excellent service- high quality minivan. Driver was excellent, patient, met us promptly at port in Chiquilá. Would highly reccomend. We are a family of four including a 6 and 9 year old and was the best decision for getting to the Cancun airport considering the cost of 4 of us to share a larger van with strangers-

Hands down the best service! Can’t recommend this company enough. We don’t have much experience traveling out of the country and have never been to Mexico. Naturally we were concerned with safety and reliability when it came to transportation. We needed to get to and from the airport and Chiquila ferry port at odd times and didn’t want to wait around for the bus. Communicating with this company was so easy, the responses were so quick and thorough. They answered all my questions. The driver was right there with a sign of our names and the driver stopped at a convenient store during our trip to pick up some snacks. We had to change our pick up time suddenly when we were flooded out of Holbox during our stay and Miguels crew picked us up within an hours notice. We were so relieved to have this service. I highly highly recommend over any other transfer service, even the bus for value, safety, reliability and just over greatness.

Used Miguel’s service for a round trip from Cancun airport. Super professional, easy communication. Clean and reliable vehicles. We traveled with 2 kids and it was perfect, only we needed to carry our own booster seat. The highway will save you approximately 45 minutes, it’s only 200 pesos (USD 12) more. But you may need to ask the driver proactively.

Absolutely phenomenal service from Miguel's Taxi Service! For nearly a decade, Miguel has been our go-to choice for transportation in the Yucatan, and each time, he and his team have exceeded our expectations. Punctual, reliable, and with excellent communication, Miguel ensures every ride is smooth and stress-free. The drivers are incredibly friendly, making the journey not just efficient but enjoyable too. Without hesitation, I highly recommend Miguel's Taxi Service for anyone seeking top-notch transportation in Mexico. Five stars all the way!

I would definitely recommend this company. The driver arrived early both times and drove us safely to the destination. He had water for the family in the car. Miguel was also very accommodating when we changed the timing of our return trip at the last minute.

We loved this place. It was our first time snorkeling in a cave, and we thought it was very cool. The depths get to around 40 feet. There are even some black cave catfish (clarias cavernicola) in this cenote as well! We got lucky with our guide, for he did an amazing job. 🤿

Amazing and surreal experience! The staff met us at the entrance and walked us through the entire process of getting our gear (which was clean and dry). They were all so friendly and wanted to get to know us. We paid $50 per person for the 2 hour tour but you can save $10 per person if you book online 2+ days in advance. We took a taxi there from our resort and it was much cheaper than the transport they offer. However, there’s limited service in the area so we weren’t able to pay the driver with card. They ended up calling a cab for us to return home since we weren’t able to. The tour guide was great and gave the entire tour in Spanish and english. Afterwards we did the tequila tasting and that was also a great experience! Bonus: this is a queer friendly place :)

Andy was our tour guide and he made the experience top tier! We went in knowing how beautiful the cenotes would be, but we didn't expect a comedy show too! Andy kept us laughing the entire time, educated us on the history of cenotes, and made us feel safe. He really initiated the importance of preserving nature, which is so respectful.

You can enter the cenote right away, but you cannot bring cameras or smartphones. If you want to buy photos taken by the photographer, it need cost $40.

Visited with: 4 and 9 yrs old children. 2 adults. Duration: About 2 hours for the guided tour. Adventure Element: We were given small flashlights (one per two people), making the trip feel like a real cave adventure. The kids were thrilled! Nature Note: Look up! The cave ceilings are full of bats! It was a very cool natural sight. Safety Note for Kids: The tour involves swimming in very dark caves. If your children are afraid of the dark or water, a different, open cenote might be better. Price Shock: We drove there ourselves, not realizing a mandatory guided tour was required. Cost: $50 USD per person (child rate available). Included gear and photo service. Also locker was provided. Photo Cost Change: Be aware that the photo package cost seems to change often. Recent reviews mentioned $40 USD, but we were charged $60 USD for all the photos. When renting gear, they requested that we leave an ID (Driver's License/Passport) as collateral. So don’t forget. Overall Experience: The water was incredibly clear and beautiful. It was a great, unique experience. While the fees are high and management is confusing, if this money is truly used for the conservation of this incredible natural wonder, we are happy to pay it.

The place is absolutely amazing, the cenote is stunning and being there is a blessing. However, I consider the price they charge for the pictures is too high. We paid 50 USD for the entry, and they wanted to charge us the exact amount for a couple of pictures, that’s ridiculous. They don’t let you get inside with you phone or camera so if you want the memory, you must pay for the pictures. Also, “tip is not included” and they suggest 5 dollars tip per person. So overall be ready to pay doble for the whole experience.

We had a great time. They provided everything we needed. Julio our guide was very informative and professional. Different than any other tour. Not just, here is the cenote now swim. We spent most of our time underground. A bit spend but It was cool.

First of all, the cenotes and surrounding area are beautiful. We started with a trip to the 1st cenote. Then we took the ATVs to a 2nd cenote. Lastly we took the ATVs back for some quick ziplining (3 zipliines). The whole experience was just under 2h. We had the most fun at the 2nd cenote jumping from a zip line into the water. Our guide was quite rushed but very nice and pleasant. The reason I'm only given 3 stars is the overall price and value for money. The tour was fun, but instead of a 45min ATV ride, it was roughly 20-25min. The food was also quite bland. What bothered us the most was the price of the pictures. They told us at the beginning that we weren't allowed to take any phones or cameras with. Generally fine by me, but afterwards they wanted to charge us 60$ for all the pictures together. We could also buy a single picture for 10$. We tried negotiating the price to a more reasonable number, but the owner insisted the lowest they could go was 40$ for all the pics. Still way to expensive and definitely waaaaaay more than we'd pay at home. So generally speaking a pleasant and fun experience, but probably not worth 80$ p.P. and the exorbitant picture prices. Only consolation was that we had a few minutes to take some pics with our phone of the 1st cenote once the whole tour was done, but we were then rushed back to our driver to go home.

We went there 2 weeks ago, I believe it was $15 a person for foreigners. There is another price to visit both cenotes in that area but we had little kids and did not have a lot of time so we only did one. It is not located inside any resort, open to general public. The place is cute, clean, they have picnic tables set up. We went on a Saturday and there was hardly anyone there but our group. This cenote looks like a cave, you go down the slippery stairs to get to it. You can also jump down from an opening at the top or get down by stairs and swim all around. We only did one cenote on this trip and this one was perfect! Our 3 year olds loved it and still talk about the experience :)

Really nice cenote, deep 250+ ft or 70+ metres. Really liked id, jumped from 5m into cave for 2 times. Ypu can spot divers or fishes in the water it is crystal clear. BUT be aware that you cannot take mobile (even in waterproof case) but they will sell you after event sell photos 10$ / pcs or 40$ / all photos. Some people reported to them that DVD was empty, photos not working. So recommend when you will recap photos what professional photographer takes, record video on mobile ... you will at least have something :)

They won't let you take your own photos which is a horrible policy, I would have given them a 5 start review if it wasn't for that stupid idea. They have 2 beautiful cenotes. The "zip line" is very short, and you have to hold on and then jump off to the water which is lots of fun. The ATV are lots of fun, the breaks doing work very well so keep a good distance between you and the front person.

This place was awesome. We had a blast, and we were not in a tour group. Awesome cave swimming with a high jump for the adventurous plus a lot more. We loved the fact that there were friendly dogs and cats all over the place. Good food too. Definitely check it out whether you're on a tour or not (more fun without IMO).

Price is $15 for Cenotes. They have zip lines, horses, and 4 Wheelers $15 each per activity. Cenote was beautiful and water was just barely cool, super clean, and clear.. The food in the restaurant was the best I had while in Mexico. Grilled chicken and fajitas were off the chain. Loved this nice little place.

STAY AWAY. UNSAFE, UNPROFESSIONAL, DANGEROUS. RIP OFF. We did this in January 2021. I really do not recommend this place. Completely unsafe and unprofessional. There are a lot of cenotes to go to, you don’t need this one. - they force you to leave any camera / cellphone when you go on the tour. Then, they have people with cameras taking pictures of you and at the end selling them to you for $10 USD each or $60 USD. If you hide your phone, they kick you out of the tour with no refund. - the zip line in the trees is unsafe. You are given beaten up gardening gloves to slow you down by touching the ropes with the gloves. We got injured doing it. - the atvs are extremely olds. Mine had around 100k kms, it also didn’t have breaks at all. - The included food is a joke. We got quesadillas, they were pretty much empty inside.

Our excursion was canceled so we took a taxi here for $15. You either pay $10 a person to use their facilities and beach access or just spend $15 per person in food and drinks to use their facilities. The service was very good. The food and drinks were good, but it is over priced. Food portions are small for the price. But, we had a great relaxing time and even went snorkeling (rented equipment from them) and saw barracuda, sting ray, lots of fish. I would come back again if I was in the area.

We were looking for a place that the kids could snorkel - we weren’t sure where to go that had availability since it was a very busy tourist day and we didn’t “plan”. We ended up finding this place a it was one of the closer ones compared to others to cruise port - and it was great. It wasn’t busy at all - the highlight was the snorkeling and gorgeous waters - they have good drinks, the customer service was wonderful, super sweet people. This is a very, very causal area that you can get in snorkeling, good drinks (unfortunately we didn’t have time to eat there but food looks great on reviews!) - and just do some relaxing in a quiet setting without the hustle and bustle. There are a bunch of other places with more amenities or more updated outdoor furniture, but for us, the snorkeling and quiet & relaxing atmosphere + great service was enough to make this an enjoyable stop!

Monica and her staff were outstanding!! They made us feel right at home and they even took time to help us start our motor bike!! The facility was clean and accessible!!! It was really relaxing and I would certainly recommend it to anyone looking for an off the road getaway!!

Delicious food and incredible snorkelling. They also do snorkel rentals here if needed. Removed one star because there is both an entrance fee and a minimum spend at the restaurant if you want to eat and you can find similar snorkeling elsewhere while only paying for food. Highly recommend it for incredible views and food overall! We got the shrimp tacos, steak fajitas, margaritas, and horchata.

Let's be clear: there's nothing fancy about this place. What you'll get: an awesome place to snorkel from the beach. Friendly service. A pup to tide you over from missing the pups you left back home ( shout-out to Rems and Belly!). Cold beer and a delicious Pina colada. What you won't get? Some bs flat rate and people hustling you to buy stuff. We've been coming here for over

Great view and the snorkeling is excellent. They're protecting the reef to let it grow and it's attracting a large amount of fish. They do accept card but they charge a lot for it and pretend they have to add "tax" if you pay with a card and it's a large amount. I would plan on paying with local cash as their exchange rate for dollars is awful.

This is our perfect haven! It is quiet, no music or loud bar atmosphere. The view is spectacular and the family owned business is perfect 🥰. This is a great place to relax enjoy the beach and learn to snorkel. They rent snorkel gear if you need it. The snorkeling here is beginner friendly. There is a beautiful marine conservation happening for the reef.

The dolphins were great, although I felt like their noses were a little torn up from pushing people out of the water. The pictures are priced outrageous ($50 a photo), and you aren't allowed to take any with your own phone. The staff was nice. Everyone spoke excellent English. They did seem to care about the animals, which is a big deal to me. The water was not clear, like in the pictures, but they have multiple locations. The facilities for showering were clean. All in all I would recommend.

The experience itself was memorable. However the picture package is highway robbery and spoils it, also considering that no phones/cameras are allowed to take your own images. The package is offered at 274$!!! It was negotiated down to $140 by a girl named Sara. She was supposed to email a payment link that made these images available. I was willing to pay, but the link wasn't sent. When I followed up and contacted the phone number provided during the sales pitch of the pictures, I was given a high price again. The person wouldn't offer the price of 140$ as given during the visit. Spoils the fun.

I went on this excursion with my two kids on 8/23/25, and overall the experience was wonderful. The price for the three of us was standard, and the dolphin encounter itself was excellent. We were able to touch and swim with the dolphins, and the staff was extremely knowledgeable and friendly, which made the experience even better. One drawback is that you’re not allowed to use your own camera or phone. Instead, a photographer follows you and takes photos throughout the activity. While this is convenient, the price of the photos at the end was absolutely outrageous. Even after trying to negotiate, I felt the cost did not match the value, so I chose not to purchase any. The dolphin experience itself was amazing and worth it, but the photo pricing policy left a negative impression.

Experience was alright, my little one tired of it quickly. (your mileage may vary on that front). As everyone else has pointed out, the photo upselling is outrageous. My overall rating for this place comes from the facilities etc for the dolphins. My spidey sense was tickling with all their over the top “for a blue planet” etc marketing, it felt like marketing alone with no real evidence to back it up. The dolphins themselves are a bit worse for the wear, when I asked about the scratches, assuming it meant they were rescues, it turns out the males do this to each other. I suspect being crowded in a small enclosure makes them act out on each other. Also, the dolphins themselves are bred in captivity, none are rescues. When I did some independent research afterwards, there was a lot about how these environments aren’t really humane for the dolphins themselves. I would not go again

The experience was alright, but I would not do it again. The cost for the actual excursion was already steep, and the photos were absurdly expensive which ultimately ruined it for me. The photos were also very poor quality, and I wouldn't have wanted most of them even with a good price. I ended up purchasing a single photo for $52 USD, and I regret even doing this.

Great views. We spent about an hour watching the dolphins. It is within walking distance to the resort. Several people were Taking part in swimming with the dolphins this was very exciting.

Lots of interaction short excursions perfect if you have little ones

Excellent attraction! It was a wonderful experience and we learnt so much! We got to walk through a crocodile enclosure, hold a snake, feed some animals and hold a tiny crocodile! The tour lasted about 45 mins which was perfect in the summer heat! There is a small playground at the end and a large gift shop.

Worth every penny. First off wear long sleeves legs and arms there are a lot of mosquitoes. You can tell the animals are so well looked after. The guide was super knowledgeable and we enjoyed our private walk around very much. The children loved holding some of the animals. They learnt so much in this time.

I had a lot of fun here. I was expecting to hold a small crocodile, i was not expecting to walk through their enclosure and come within a meter of a crocodile with no fence between us it was exciting. They also had sevral species of snakes and we got to hold one. When we were with the harless dogs two of them got in a fight but the guide was able to break it up immediately, demonstrating how good they are with the animals. I believe they said most of the animals are rescues, it looks like they have a good home!

Great activity for the whole family. The private tour was easy to walk and stroller friendly. Lots to see and interact with. Our tour guide Aldo was very patient with our curious 4 year old and very knowledgable.

Croco Cun Zoo is a wonderful place for those who want to experience exotic animals up close. Our guide Aldo was friendly, communicative, and very knowledgeable – he introduced us to all the wildlife in the zoo. This place left us with truly great impressions. Thank you!

Fun and interactive experience with animals. We saw deer, crocodiles, lizards, snakes, parrots, turtles, hairless dogs, and wild cats. You can get up close with a lot of these animals. I highly recommend, especially for those used to zoos in the US - you’ll get a very different experience.

I enjoyed it, tour guide was good.. Make sure you spray your self in lots of mosquito repellent before you go in.

Great swimming from shore as the reef keeps out larger waves. Excellent for families.

This is a beautiful park. They have a lot of activities and different places to buy souvenirs, food, and snacks. The beach is beautiful and clean. There is a playground for the kids. They do a great job of encouraging social distance and sanitization of hands.

Boar crew/snorkeling guides were fantastic! My family and I had a great time and overall experience at the reef. I wanna go back again.

great snorkeling experience, beautiful reefs and fishes, recommend

Great place to snorkel. You can get a boat ride out for about $20.

The best one in all Quintana Roo. You can see the reef very near you ! Gorgeous nature 😍

Beautiful reef and a ton of fish. Had one of the best snorkeling experience here.