Amazing place to visit no matter the weather! There are the inside biomes which are amazing to see in the sun or rain and the wonderful outdoor gardens to see as well. There are great outdoor play areas for kids and if you're feeling adventurous a zip-line that goes over the eden project as well. Definitely worth pre-booking though, to avoid the queues.

Today is my last day of a 5 day stay at the gardens and what a gift it has been to stay here. From my first contact prior to arriving, Ben was professional, helpful and knowledgeable and I felt comfortable with my plans to stay here alone. On the day of arrival Ben contacted me to check my arrival time and then met us (a friend decided to also stay here rather than the premier inn he had originally booked) when we arrived, with a warm welcome, making us feel at home immediately. He arranged for us to store our luggage until check in time. The rooms were spotless and very comfortable with everything you need. The bed is very comfortable and I loved the shower pressure. The gardens are simply magically and the most amazing place to start and end your day. The views from my bedroom and lounge areas were stunning. I looked forward to coming 'home' at the end of each day. David was also friendly and attended immediately when we had a question about using the hob. He also makes an amazing breakfast. There is someone on hand all day and into the night if you need any help. We have had a fantastic time including an amazing coastal walk, visiting Charlestown, Fowey, Polruan, Lost Gardens of Heligan, Eden Project including doing the parkrun. We walked to the Eden project and doing the parkrun gives you free entry. We had two amazing meals at Springtide and Edie's. We travelled everywhere by foot or bus - just have to make sure you are aware of the bus schedules. I cannot recommend Pinetum Gardens enough. Thank you for a wonderful stay and I look forward to my next visit.

If you Fancy a beer, like we did mid way through a yellow weather warning.....want to try a Tribute, Korev, Cardinal Syn, Divine Intervention, Bad Habit. Big Job, Proper Job, Hicks and more, then go on their tour! We were shown round by Dave the rave who was very informative about the family orientated brewer. He was entertaining and happy to share a bottle or two or 8, discounted at the bar and gift shop a very enjoyable trip and well worth while. August return trip on the horizon 😎

We experienced the magical Heligan Night Garden which is a separate ticketed event to the standard Lost Gardens entry. All the stewards from the parking attendants, those on the trail and those when we departed were knowledgeable, friendly and helpful. The accessible parking was close to the entry and this and all the usual parking is free for night garden customers. There are a few ridges from rain in the car park and some trails so take care in a wheelchair or mobility scooter. The night gardens were pretty from the entrance and of course we took far too many photos of the beautiful and creative installations. One super bonus that doesn't appear to be advertised until you check the small print on the back of the leaflet you are given on entry, is that your entire party have a complimentary daytime entry for the gardens until 31st January after you attend the night gardens. The one-way layout of the trail was really well thought out. The accessible routes did not miss any of the installations. The refreshment facilities had queues but plenty of space to sit outside and in the undercover areas (the weather was kind) to enjoy a drink or snack. The Stewards House was serving more substantial meals and warmer inside. The timed entries seemed to allow space for everyone to see the installations and manoeuvre about. The barn was open for goat & donkey petting and taking festive photos in a sleigh or with cuddly polar bears and we toasted marshmallows over a large firepit and enjoyed a created snow shower in one area. We really enjoyed the evening and the families with children around us seemed to be doing so also. The exit is through the gift shop of course.

Truly lovely stay , amazing hosts. Location is perfect and close to the Eden Project. Love the cookies on the door in the morning. Small menu for dining but very good food. It was out first stay away with having a stoma, they were so understanding and were able to accommodate my issues with food. Would highly recommend 👌

Had a 3 night stay here with my grandparents and it was absolutely fantastic! Lovely clean room with comfy beds, the bathroom was very small but it didn’t cause any issues and if that’s the only negative I could find then I think that’s pretty good! The food was delicious, great value and very generous portions! All the staff and owners were welcoming and friendly, especially the waitress we had on our last night (I’m so sorry I didn’t catch her name!) The gardens alone warrant 5 stars and the location is gorgeous! Thank you so much for a lovely stay, I’d definitely come back!

Had a great experience dining here for a birthday celebration. The team member who looked after us, Josh, went out of his way to ensure we had a great meal and a relaxed time, great hospitality. The menu showcases the very best of local ingredients and suppliers, and every dish was outstanding. Grilled scallops with citrus butter, almonds, shaved roast cauliflower and golden raisins were a particular highlight, but each dish was well executed - very fresh crab roll, lemon sole with asparagus, and lamb rump on vegetable compote with feta - wishing I could go back again soon! I also recommend you check out the locally-inspired cocktail creations and the Cornish wines from Knightor, they really complemented the meal.

What a tour! Nick was excellent. His passion for the product and the company shone through and it made the tour! How he described the process, the history and the types of beers was easy to understand and informative. Would absolutely recommend. Also shout out to the gentleman in the shop, friendly and helpful when we arrived late. Thank you!

We weren't staying at the hotel, but did visit several times for meals and drinks in the hotel bar & dining area which is open to non-residents. Bar manager Andrew has a real committment to the quality of the cask St Austell beers served here, and it shows! Every pint was in perfect condition, and they have a range of bottled St Austell beers and other drinks as well (soon to be joined by local Cornish wines I believe). Extensive menu of pub food classics including a range of homemade soups. Portions are large! A very welcoming place to relax when visiting St Austell.