You're a bit hard pressed to get any information out of some staff, but once you get a good one you hit the jackpot! Rooms are very warm (stuffy in the summer) but are clean and comfortable. Location is good - central to Isleworth and is about an hour of public transit out of central London

Wow. Absolutely blown away by the quality of service and the experience we had at The Swan Inn. We were in town for a wedding and wanted to stay an extra night around London before heading home. The rooms were clean, quaint, and cozy. The staff was some of the friendliest and most accommodating people I’ve met while here. Food was fantastic and I was lucky enough to experience their full carvery on Sunday. The location is close enough to Heathrow to make it an easy trip for our flight out, but aside from the few lovely pubs and parks there isn’t a ton to do in the immediate area. But it’s an easy bus or cab across the Thames to explore. Looking forward to our next visit to The Swan Inn!

Probably the best Thai food I've eaten. This place must be tried. Our stay was enjoyable (Sea Shanty crew travelling through). Room was ok, clean. The bed in our room needed some attention - the slats weren't quite wide enough for the base and fell out a few times.

My husband and I decided to have a night out in Richmond and we stayed at the Swan Inn because of the very reasonable nightly rate. The pub is located on a quiet street within walking distance to the river and along the river there are walking paths with beautiful scenery. It's also only a 10 minute walk to Richmond city centre where there are even more dining and shopping options. The pub appears to be quite popular, as it was reasonably busy even on a Monday night but the service was still great. Toby, the Manager, was working behind the bar. The Swan Inn also has a Thai Restaurant with inside and outside dining which we decided to try; the portions were perfect and the food was delicious (I ordered the Chicken Stir Fry with Oyster Sauce, my husband ordered a Burger as he's not a huge Thai food person, and we shared an appetizer with chicken wings, pork meatballs, and Thai sausages - forgot to take a picture of the entrees but I have attached a picture of the appetizer). They include a free continental and hot breakfast as part of the stay as well, so we both had the Full English Breakfast. The room was well-lit and appeared recently renovated, and it was en-suite which was really nice. Would definitely recommend The Swan Inn to anyone looking to spend the day in the area. Thank you to Toby and staff!

great Thai food, we missed out on the fantastic lunch menu deal but no regrets anyway

The Swan in Isleworth is a simple, fun pub with rooms close to the river. A selection of Fuller's beers on tap and a fabulous looking Thai menu, cheap and very cheerful looking. Unfortunately, I did not take advantage of eating, so many pubs, so little time. A very homely feeling to this place with a great loyal bunch of local customers to help things along. Oh, and the odd plane passing overhead, no idea where they are going, so low!

We absolutely loved our experience here! We stayed in the inn upstairs for a couple nights + found our room to be cozy, clean, and exactly what we needed. Breakfast was so helpful in the mornings + had grab-and-go options ready at 7am for early morning airport commutes. The food downstairs is good! The menu is Thai; our favorite dishes were the Panang + Massaman curries. We adored the pub in the evenings. The community gathers here like a watering hole to watch football, chit chat with friends, and grab a drink or two. The bartenders and staff were incredibly friendly. Across from a nice little park, and in a very walkable area with easily accessible public transport (bus + train). I’d advise taking a walk along the River Thames in the mornings. Very close + one of my favorite parts of our quiet trip.

Fantastic service from the team. We booked a spa break which included a massage and use of spa facilities. My wife and I enjoyed it thoroughly. We asked for late check out and it was done complimentary. We also go upgraded free of charge.

Syon hotel is really nice! The room were ok, they add light and chrome to make the rooms look fancy/elegant. The restaurant service was really good!!! One night we ate in the restaurant and Sara was our server and she was extremely good, checking on us but not in an annoying way. She was super nice. The next day we had soup in the court yard and Tony the bar manager was extremely helpful and kind. He moved us to a table with a heater. He said "Of course!! You are my guest" that was a very warm gesture. He cares about people and takes his job very serious. Rooms are clean and basic. People make the experience great.

I typically don't write hotel reviews but I have to say this was one of the best hotels I've stayed in. The customer service was fantastic, dinner and breakfast were also amazing. I have to also specially mention Mao at the front desk, who made me feel welcome from the beginning. I'll definitely be returning soon.

Our stay in this hotel was for a special occasion and had an exceptional experience. Kevin Fernandez was marvellous from the time we checked in he was very helpful and went above and beyond in any assistance we required. Kevin made us feel welcome during our stay and absolute diamond working there. The hotel is well organised, looks very presentable, the facilities there are also amazing. Excellent overall

Thank you, Hilton Hotel, for having me. I truly enjoyed my stay. The staff were incredibly kind and welcoming, which created such a warm and pleasant atmosphere throughout the hotel. I especially appreciated the relaxing massage, sauna, jacuzzi after all intense and busy days, as well as the delicious breakfast and the lovely room with access to the garden with lovely birds there. My time at Hilton was restful and delightful, I genuinely had a wonderful stay. Thank you

Beautiful hotel, friendly staff, amazing spa. The bar was great. I really don’t have anything bad to say about this place. Would definitely stay again

Went there for a staycation to enjoy air conditioning. The place is very popular for weddings and events, situated around a lot of greenery and offering a lot of space to relax on the side. Spa was a great limited access for adults only, with a pool, jacuzzi, steam room and sauna. It felt very quiet and peaceful as they limit the access. Restaurant was very large, indoor and outdoor, with a bar on the side. Service was always very polite, particularly at the reception.

Just picked up a Korean takeaway for lunch - my goodness it was amazing!! The lady who made it was such a lovely lady and she gave us high end restaurant quality ribs and sticky rice and the most amazing chicken wings! Thank you to the lovely lady who offered us extra kimchi and chocs for Xmas, God bless her!!

This place never disappoints! The owner is so lovely and friendly! The two waitresses also had perfect customer service which felt very genuine and friendly! Then as always the food is perfect - very affordable and huge portion sizes! Altogether the best restaurant in the area!

This is a lovely, local chinese restaurant which serves various dishes. For starters, we got the har gau which stuck to the paper which was sad, I urge the restaurant to use different paper in the basket but it was still nice. We got sesame prawn toast which was fantastic, as was the calamari and vegetable spring rolls. The fried vegetable tempura is also good. For the main we got the beef chow kway teow which was fantastic, so flavourful. We also got the prawn Malaysian curry which was my personally favourite. Service was amazing and so was the ambience. Our bill totalled roughly £60 and I would definitely recommend visiting.

- great food - generous portion sizes - excellent service - tried many of the starters, all were delicious - will definitely return again

Fantastic open house atmosphere, food all fresh and no scrimping on ingredients. We really enjoyed it.

Haven’t eaten here yet but I stupidly left my tool bag on the pavement outside the restaurant while in a hurry and they took it in so nobody stole it. Kind people!

Amazing food Amazing service Quick delivery Friendly lady Cash on delivery too Honestly 10/10

Very lovely pub in the neighborhood. Old building with its own history, became a place for colleagues to meet and chat after work. About life and other stuff :) I like the atmosphere here, in golden hours of British early autumn. Close to Heathrow, so it is easy to observe all kinds of jets landing in London. Parking is available for guests.

Came in here for a pint knowing there is a huge beer garden on a stifling hot day. The first you’re greeted with is the bar so naturally you order a drink. The garden is pretty much completely empty too. Happy days? So you’d think. Upon trying to go out to the beer garden a quite acerbic female blonde member of staff (probably thinks she’s some sort of manager but not doing a good job of it) barked at us that we can’t use the garden unless we’re part of the private function. No signs anywhere at the entrance or by the garden at all and the bar staff happy to sell you drinks in a stifling hot pub and not tell you outside is closed. To note, the function had half the inside booked out and supposedly the whole garden and barely had enough people to fill about 20 places! It was about 1900 in the evening and the function had mostly dispersed and we only stayed for a short time due to the issues. There are literally several empty tables outside. The lady was so rude and unhelpful, coupled with bar staff who just want to take your money rather than be helpful and advise that outside is closed when it 32 degrees! The bar staff also seemed to lack motivation and any care for the customer and lacked in any sort of hospitality skills, without a thank you when serving you. They need to remember all drinks cost the same money to all people regardless of whether they’re part of a booked party or not. Tables were filthy too and glasses not cleared away, despite some staff milling around doing nothing. The pub is horribly uncomfortable too on a hot summer’s day inside, along with being dark and dingy. Avoid this place like the plague. Drinks were overpriced too - £11 for a pint of Estrella and bottle of Coke - absolute daylight robbery especially for the area. The Coke bottle was sticky and off the shelf, not from the fridge. Thankfully the Six Bells down the road were kind, helpful and had outside space to offer with cheaper drinks as was the Rising Sun. Planning to follow up with Young’s about the multiple issues here and won’t be back. Most of the reviews are insincere too as is common with Young’s pubs and have vague detail and staff names - no one introduced themselves in person that’s for sure!

Had a lovely meal with family on Easter Sunday, roast was tasty with good selection of sides & accompaniments, vegetarian option was great too. Great selection of wines & drinks to choose from. All round wholesome afternoon with great food & drink.

I found out this pub 5mins away from my house, coming here with my partner was one of the best choice ever, I tried their food and I was impressed of the quality of it,was it delicious! Quality food was nice cause was accompanied with best customer service, Kinga thank you so much for your special service! We sure come back here.

Such a gorgeous pub. Took my dad here for a roast and it was honestly perfect. Great atmosphere, lovely garden, amazing food! Can’t wait to go again :)

Used to go here for drinks with local school teachers a long long time ago, much nicer than i remember, great spot for summer afternoon drinks and the tree in the garden looks great. Food was very good too, highly recommend.

Our family absolutely loves visiting this pub for lunch or dinner, and it has quickly become one of our favorite spots. The food is consistently outstanding—fresh, delicious, and always exceeding expectations. Over the years, I’ve enjoyed a variety of seasonal dishes, and the creativity and quality of the menu keep us coming back for more. The pub itself has a stunning interior design that creates a cozy, inviting atmosphere. It’s both aesthetically pleasing and incredibly comfortable, making it the perfect place to relax or even get some work done. I’ve occasionally used it as a working space, and the peaceful vibe, great coffee, and reliable Wi-Fi make it an excellent spot to focus outside the home. The staff are wonderful—friendly, attentive, and always ready to make your visit enjoyable. What’s even better is how inclusive the pub is; it’s both kid-friendly and dog-friendly, which makes it an ideal choice for families. I’ve also seen many parties, celebrations, and events hosted here, and they always seem to go off beautifully. I feel so lucky to have such a fantastic place right in my neighborhood! If you’re looking for great food, a welcoming vibe, and a space where you can relax, celebrate, or even get some work done, this pub is a must-visit.

During my culinary explorations of Indian cuisine in Hounslow (East, Central, and West), I recently visited Cinnamon Lounge. While the atmosphere was pleasant, I found the food to lean towards mild and sweet flavors, which wasn't quite what I was hoping for, given my preference for more robust and authentic tastes. Despite my request for a spicier experience, it seemed that the adjustments made didn’t sufficiently enhance the dishes. For those who enjoy a milder flavor profile or are looking for Indian food tailored to British tastes, this might still be a good option. However, if you’re seeking a more traditional Indian flavor, you may want to try other spots in the area.

Cinnamon Lounge is a fantastic Indian restaurant that never disappoints. The food is always fresh, full of flavour, and beautifully presented. The atmosphere is welcoming, and the staff are attentive and friendly, making every visit a real pleasure. Fantastic job by both Apsara and Shalini. They made our dining experience wholesome and wonderful! ☺️ What makes them stand out even more is their homemade cakes for special occasions – perfect for birthdays, weddings, or anniversaries. I recently ordered one for my daughter’s 8th birthday, and she absolutely loved it. The cake looked amazing and tasted even better! With delicious food, great service, and reasonable prices, Cinnamon Lounge is a true gem. Highly recommend! Will definitely visit again.

Tonight I had dinner there and it was great. Very tasty food: I had mongolian chicken for start and chicken in pepper gravy/curry and garlic naan for main. I strongly recommend both. Good and carrying service of Angena (who also recommended me what to take). Food came quickly, but with just enough time to eat the starter before the main. The place itself (interior) is average, but nothing to complain about. Prices seemed reasonable for this part of London. Good selection of vegetarian and vegan dishes, both starters and mains. Overall, a great experience.

This place has amazing food. Loved the atmosphere and the staff is uper friendly. I think one of the best Kadai chicken and paneer we have eaten in a long time. The staff who served us her name was Apsara and she made us feel so comfortable and gave free Gulab Jamun to our 4 year old. Highly recommended place. 👍🏼

Jenna was absolutely amazing! From the moment we were seated, she was attentive, friendly, and made sure everything was perfect. Her recommendations were spot-on, and she went above and beyond to make our dining experience memorable. Thank you, Jenna, for the outstanding service — we’ll definitely be back!

Sunday buffet was very good , all the item was delicious . Both Apsara and shalini severed very well , will recommend my friends and family to come here .

We had a wonderful evening celebrating my mum and dad’s 55th wedding anniversary, made all the more memorable thanks to Apsara’s exceptional service. From the moment we arrived, she greeted us warmly and served us with a genuine smile throughout the evening. She went above and beyond to ensure everything was perfect, paying close attention to every detail and making sure my parents felt truly special on their big day. The food was of great quality and beautifully presented, but it was Apsara’s attentiveness and thoughtful approach that really stood out. She created such a welcoming atmosphere and nothing was too much trouble. It was clear she genuinely cared about making the occasion memorable for us all. We are so grateful for the effort and kindness shown it turned a lovely family gathering into a truly unforgettable celebration. Thank you, Apsara, for making my parents’ 55th anniversary one we will always cherish.