Was very good 👍

Great

(Translated by Google) Disappointing, to begin with I didn't know if I was entering a hotel or a market, but that's the least of it, I paid a room for 3 people, $2750 pesos a night for pure lodging because they told me it was a suite, it's true that the room was spacious, but it was completely austere, it was literally beds and TV, nothing more. It is the first suite I know of that does not have a coffee maker, hair dryer, or iron. It has a terrace that is ALWAYS closed. You have to ask the reception to open it to be able to enjoy it, to which I don't see any reasonable logic. They keep the INE at reception which is very bad. I have no problem with them taking a copy or taking a photograph. It only has 5 parking spaces. The hotel facilities look neglected and it is evident that it is a hotel that has been around for many years without adequate maintenance. The service at the reception was not very friendly, and I suspect it was either the owner of the hotel or the manager. It is certainly a hotel that has a lot of potential if it were well managed and they would really focus on service. In my 12 years of experience working in the hotel industry, in terms of quality-price ratio this hotel has been the worst. What stands out is the good location and good WI-FI signal. I recommend looking for other options, there are other hotels that have a better range of services with more reasonable rates. (Original) Decepcionante, para empezar no sabía si estaba entrando a un hotel o a un mercado, pero eso es lo de menos, pagué una habitación para 3 personas, $2750 pesos la noche de puro hospedaje porque me dijeron que era una suite, es verdad que la habitación era amplia, pero estaba completamente austera, literalmente era camas y tv, nada más. Es la primera suite que conozco que no tienen ni cafetera, ni secadora de cabello, ni plancha. Tiene una terraza que SIEMPRE está cerrada. Tienes que pedir en recepción que la abran para poder disfrutar de ella, a lo cual no le encuentro una lógica razonable. Te retienen la INE en recepción lo cual está muy mal, No tengo problema en que le saquen copia o le tomen fotografía. Únicamente tiene 5 espacios de estacionamiento. Las instalaciones del hotel lucen descuidadas y se nota que es un hotel de muchos años sin el mantenimiento adecuado. El servicio en recepción no fue muy amigable, y sospecho que era o la dueña del hotel o la administradora. Sin duda es un hotel que tiene mucho potencial si estuviera bien administrado y realmente se enfocarán en el servicio. En mis 12 años de experiencia trabajando en hoteleria, en relación calidad-precio este hotel ha sido el peor. Lo destacable es la buena ubicación y buena señal de WI-FI. Les recomiendo buscar otras opciones, existen otros hoteles que cuentan con con una mejor oferta de servicios con tarifas más razonables.

(Translated by Google) IT IS A GARBAGE OF A HOTEL, IT IS DIRTY AND NOTHING TO DO WITH THE PHOTOGRAPHS, THE FACILITIES ARE IN BAD CONDITION, WE HAD A BAD EXPERIENCE WITH DIRTY BLANKETS FULL OF STAINS, ROOMS FULL OF MOISTURE AND BED BUG BITES, THEY DID NOT WANT TO CHANGE US ROOMS AND THE STAFF BEHAVED TERRIFICLY WAY, FAR FROM ACCEPTING THEIR MISTAKE THEY DID NOT RETURN MY IDENTIFICATION TO ME AND THEY DID NOT ALLOW ME TO LEAVE THE HOTEL (Original) ES UNA BASURA DE HOTEL,ESTA SUCIO Y NADA QUE VER CON LA FOTOGRAFÍAS,LAS INSTALACIONES ESTAN EN MAL ESTADO,NOS TOCO MALA EXPERIENCIA CON COBIJAS SUCIAS LLENAS DE MANCHAS,CUARTOS LLENOS DE HUMEDAD Y PICADURAS DE CHINCHES,NO QUISIERON CAMBIARNOS DE HABITACIÓN Y EL PERSONAL SE COMPORTO DE PESIMA MANERA,LEJOS DE ACEPTAR SU ERROR NO ME DEVOLVIERON MI IDENTIFICACIÓN Y NO ME PERMITIAN SALIR DEL HOTEL

(Translated by Google) Very dirty sheets, I asked them to change them and they did, but not without first justifying themselves. They are obviously dirty and have hair, they justified themselves by saying that chlorine or Vanish stains the sheets and that the hair is from the blankets when the difference between human hair and lint is abysmal, as well as the difference between dirt/human fluids and stains from Detergents can be easily differentiated. There were also hairballs and stains on the sheets they brought, the pillows were also very dirty and in poor condition. Noisy room, no telephone to communicate with reception, without the amenities it had before such as the coffee maker. They somewhat modernized it but there is a lot to improve, such as cleanliness, it causes a lot of distrust to see the sheets in that state. (Original) Sábanas muy sucias, pedí que las cambiarán y sí lo hicieron pero no sin antes justificarse. Evidentemente están sucias y con cabello, se justificaron diciendo que el cloro o el Vanish manchas las sábanas y que el pelo es de las cobijas cuando la diferencia entre cabellos humanos y pelusa es abismal, así como la diferencia entre mugre/ fluidos humanos y manchas de detergentes se pueden diferenciar fácilmente. En las sábanas que trajeron también había bolas de cabello y manchas, las almohadas también muy sucias y en mal estado. Habitación ruidosa, sin teléfono para comunicarse a recepción, sin las amenidades que tenía antes como la cafetera. Medio lo modernizaron pero hay mucho que mejorar como la limpieza, causa mucha desconfianza ver las sábanas en ese estado.

(Translated by Google) Disappointing, it is an extremely disgusting hotel, it is full of bedbugs and they do not give any solution. They get super rude. We brought an elderly person and several minors and they blocked our entrance because we were asking for a solution to the bedbug pickets. Not recommended, please avoid staying there. (Original) Decepcionante es un hotel extremadamente asqueroso esta lleno de chinches y no dan ninguna solucion,se ponen super groseros traíamos a una persona de la tercera edad y varios menores de edad y nos bloquearon la entrada porque estábamos pidiendo la solución ante los piquetes de las chinches. Nada recomendable por favor eviten hospedarse ahí

(Translated by Google) Horrible and disappointed, this place was visited year after year but I don't know what happened to its management, the place is very neglected and infested with bed bugs. Terrible experience, never visit it. (Original) Horrible y decepcionado este lugar lo visitaba año con año pero no se que sucedió con su administración el lugar está muy descuidado e infestado de chinches. Terrible experiencia no lo visiten jamás.