The 49 best family resorts in Los Cabos

What a beautiful property! I stayed here for a business trip that somehow felt like a retreat. From the moment you arrive, you’re greeted with warmth, ocean air, and that signature Hyatt smile. The rooms are spacious, and waking up to the sound of the waves is the best way to start the day. I still remember sitting on my balcony, coffee in hand, watching the sunrise over the Sea of Cortez — those are the memories that linger long after checkout. The resort offers a variety of restaurants, but the seafood options and the Mexican buffet were my favorites. Service was exceptional throughout. If you’re traveling for business or leisure, this property does an incredible job blending both worlds — elegance, comfort, and connection. Cabo, until next time… 🌅

The best experience we ever had!! The resort was amazing and the staff was even better!! Our room was always attended to and clean. The bar was always stocked. The food was delicious!! We definitely will be going back soon. I will definitely be booking my family and friends to this property. Thank you all for the best birthday and wedding anniversary celebration💕🥂🎂

I have mixed feelings about this resort. Pool was nice and people are very friendly. The room was very big and I had some issues with one tv but got it to work. The food was sometimes good but a lot of places were not good at all. The Japanese place was ok. The French was terrible. Steak was tough and the only good thing was one dish. The Mexican was good but nothing special. The Indian and Italian were pretty good and would go again. We’re normally going to cancun to ziva or zilara and both places have a much higher quality of food. The weather was great so we might come back

We recently stayed at this resort in Cabo and had a mixed experience — some wonderful amenities but also several areas that need improvement. Cons: The room we were assigned was outdated and didn’t reflect what was shown on the website. There were a few maintenance issues — some outlets didn’t work, and the showerhead was loose. When I called the front desk, there was a language barrier, and it took two conversations before someone came to fix the problem. The maintenance person had to use a phone translator to communicate. Some staff members also didn’t come across as very genuine — for example, one person trying to sell spa packages didn’t seem to know much about the actual treatments being offered. We stayed in what I believe was Block 3, and although each floor had an ice machine, none of them worked except the one on the ground floor. This was frustrating, especially as a breastfeeding mom needing ice to keep milk cold (and the in-room fridge wasn’t great). To make matters worse, there were only two small elevators in that building, and one was out of service the entire four days of our stay. When we visited the newer building, all their elevators worked, and their ice machines were fully functional. Food was hit or miss — the Mexican truck wasn’t good, and the wings at one of the stations were chewy and undercooked. Customer service overall could be better, though I want to highlight one amazing spa staff member who really stood out. She handled an issue thoughtfully, apologized, and came up with a creative solution — true customer care. Pros: The kids’ activities were excellent — lots of variety and a great water playground that the little ones loved. The main pool was spacious and well-managed; even when the sun shifted, finding another comfortable spot was easy. The buffet had a wide selection (though the food sometimes got cold quickly, possibly due to the strong AC). I loved that I could grab ice cream anytime, and the coffee bar near the lobby was a great touch for early mornings or departures. Poolside drink service was also consistent and friendly. Overall: A family-friendly resort with beautiful pool areas and fun activities, but it definitely needs improvements in room quality, maintenance, and communication. With some attention to detail and better upkeep, this could be a fantastic stay. Overall we would not return for a family vacation

We had the most amazing family vacation at Hyatt Ziva Los Cabos to celebrate my husband Charlie’s 70th birthday! The resort is beautiful, spotless, and full of warm, friendly staff who made us feel so welcome from the moment we arrived. A huge thank-you to Montserrat Rosales, who helped us before and during our trip — arranging our family photo session, a birthday door banner, delicious cakes, and even helping with our bottle of wine to take home. She stayed in touch throughout our stay, making sure everything was perfect. Christina, the butler for our daughter Jessica, treated our entire family like VIPs. She kept us updated with texts, and even worked a miracle getting us into the Japanese Hibachi dinner — fantastic! We also loved our amazing cabana team — Manny, Alejandro, and Sal — who went above and beyond every day. Manny worked so hard by our poolside room; we miss him already! We met so many genuine, kind people who made this trip unforgettable. We learned about local culture, enjoyed incredible food, and made lifelong memories. We can’t wait to return! ❤️

We spent 5 nights here as part of a longer honeymoon trip and it was amazing. My parents recommended the hotel to us as they had stayed some years ago and it lived up to their recommendation and more. The staff cannot do enough for you. They are friendly, smiling and helpful at all times. We especially loved the Asian restaurant with the Teppenyaki. Sergio was our chef and he was so hilarious, such an entertainer! The infinity pool gets busy quickly when the hotel is full. We were lucky to have most days where the hotel clearly wasn't too busy, but on our final day it was packed as a large group seemed to check in the day before. The rooms are a bit tired of course, it's hard to keep them up I suppose in such a large property. Only small things like the sink didn't drain very quickly, etc. Nothing huge, but you can tell the property will need a refurb in a few years. But it wouldn't stop me from coming back or recommending to someone else. There are so many food options it's hard to choose sometimes. The Asian restaurant and Italian were our favourites. The seafood restaurant does a lovely breakfast. Thank you to everyone at Hyatt Ziva for making our stay so special, we will never forget it! We hope to come back one day! One thing, do not buy suncream at the hotel shop, it's a massive rip off (we couldn't believe the price when we asked 😅). Buy it at the supermarket around the corner. But it's typical that they markup stuff. Just be aware.

Overall this resort is great. However, staying in a resort on the beach that you cannot swim in the ocean is kind of...ehhhh... the pool is only about 3ft deep and it is bath water warm... we noticed a significant difference in the drinks compared to other locations in Mexico, this place had some of the worst drinks, maybe it was because of all of the humidity but it was a 5 day stay and after the 2 day we just decided not to even bother with the drinks... bottled water and store bought sodas. The restaurants dont open until 5pm every night, that's rough because the all you can eat buffet is covered in flies and nothing is warm. I did not decide to even eat that. We found the loop hole...you have to order room service for warm food and the room service food is actually better than the restaurants. We paid $60 for a round trip Uber ride to downtown Cabo, that lasted about 5 minutes. Can't walk anywhere without ppl trying to sell you drugs or con you into buying something. It smelled like sewage and the area was just filthy, so we left. The absolutely best part was using the spa. I definitely recommend doing the spa services.

I'm not an all-inclusive resort kind of guy, but this wasn't a terrible experience. We had a suite family room and it was nice, this is the view from the room with our room service late night meal. The overall good was alright, the drinks were alright, and the service was just alright. We did rent a cabana for a day and that was fun. Our own little pool and hangout area, that was the only time where I thought the service was exceptional.

Overall, we had a great time on our week long family vacation. Service could have been a lot better. The pool opened at 8am but by 8:45am they still didn’t have towels available. We would go to a restaurant and stand for 5 min just waiting to be greeted by a hostess. Things the resort advertised were not accurate. There is no kayaking, paddle boarding or swimming aloud at the ocean- staff confirmed this. Some nights not every restaurant was open so dinner options were slim. Staff were friendly overall and the food was good. We bought into the members club and our door keys only worked a few days to get in; then the keys stopped working to allow us in. Drinks weren’t great- very sugary with little alcohol in them.

We aren’t too needy so we enjoyed our stay. We paid with points and found it to be an outstanding deal. The drinks do tend to be watered down so we were thoughtful about what we ordered. The room was huge (junior suite) with substantial closet space. The staff were friendly. It is challenging to get poolside seating unless you’re at the pool by 8 am. Clientele seems to lean toward the AARP crowd. We enjoyed it but spent the second half of our trip at another resort we preferred over this one.

The staff was wonderful & we really enjoyed the variety of fresh food! Resort is at a great location overlooking the stunningly blue sea. We even saw a whale. Truly a dream if you’re looking for a relaxing resort with a beautiful spa & restaurants close proximity to world-class golf courses!

Dinging 1 star due to a few minor issues. 1. There are no quiet hours. Look, I'm not an old fart, in my mid 40s, but when I am up from 8am and it is now 12am and people at the family pool are still hollering, it sucks trying to get some sleep. 2. All inclusive but we both could tell the drinks were watered down. Had the absolute worst bloody mary at the World Cafe. Great breakfast though! 3. Room service failures. Incorrect items brought for the 2 times we did room service, and no Tabasco but what they brought instead was scoville level 1 million at least! So glad I tested it before putting it on my omelet. Note, I do not complain about these small issue, not that type of person. Sent a plate of food back once in my life. Positives: The staff were simply amazing! I have never felt more welcomed to a resort. They all went above and beyond! Location and resort was absolutely beautiful! We hit the marina on Saturday and even though the location was listed as a level 2 travel advisory, I never felt uneasy, in danger, or threatened. At most, it was those pesky time share pushers once you depart the airport, extremely pushy and annoying. They just don't give up. Just keep walking! Great food all around! Overall, great place to stay and made a lot of great memories.

I rarely write reviews, but after my experience at Dreams Los Cabos, I feel it’s important to warn others. This was by far one of the worst resort experiences I’ve ever had, and it completely ruined what should have been a relaxing trip. First, the food was absolutely terrible. Not only was it consistently low quality, but they were constantly out of items, and on the weekend only two restaurants were even open. For a resort that advertises variety and luxury dining, this was a complete letdown. To make matters worse, my husband ended up with a parasitic infection during our stay. The only food he ate was from the resort, so it’s hard to see how it could have come from anywhere else. Safety was another huge issue. One of the elevator buttons on the fourth floor had fallen out, leaving exposed wires. Not only was this unsafe, but it meant you couldn’t even press the button to go down. This kind of negligence is unacceptable in any hotel, let alone one charging luxury rates. The staff were another major disappointment. Many of them seemed extremely unhappy, and instead of being welcoming, they were often rude and dismissive. Basic requests felt like a burden to them, and it added so much unnecessary stress to our stay. Between the unsafe conditions, the horrible food, the lack of dining options, and the outright rude service, I would never recommend Dreams Los Cabos to anyone. It was a miserable experience from start to finish, and I left feeling frustrated, and unsafe.

We attended a buyer seminar, we are happy Wyndham owners, but always keep options open. We were intrigued by the all inclusive options.. The plan presented was 200 weeks over 30 years a great deal, but we opted out because of $80 per day, per person all inclusive charge. The contract buy in was a very fare deal, but again the per day per person charge was the deal breaker . My family cost would cost over $1.7 million buy contract stipulations. Anyway our presenter's attitude changed drastically after our refusal. It is because of that change we would never entertain membership in that company again. A side story we have recommended Wyndham to four of our friends and they had chosen to be Wyndham owners also.

From the moment we arrived we were welcomed as if we were family. We were quickly escorted to the Legendary membership check in lobby where we met our amazing Butlers Edson and Chetan. We also met Maria which gave us a quick run down of everything available to us at the resort, while Edson and Chetan checked us in. We had a group of 13, so if it wasn't for them, I'm sure check in would've been a lot longer and not as smooth. Throughout the week Edson and Chetan checked in with us, both in person and through text, to make sure everything was going well, to include confirming our dinners, spa treatments, and even helped us put together a little birthday celebration for our son. They decorated, brought a special lunch, and even cake at dinner time, all without us having to ask. We did have special requests and each time, they came through and with no complaints and completed them quickly and without us having to ask multiple times. And when one of us didn't feel well, without asking, they quickly asked how they could help. They always made sure we were aware of who was on shift. We were there during Halloween and for the Halloween Dinner/Party, they made sure we were seated promptly and without any confusion and they included us in pictures and videos. I do not have anything negative to say about them, on the contrary, if we go back we will definitely request they be assigned our Butlers again! We have had multiple Butlers and they are definitely number 1 and our previous butler was also amazing, so that says a lot. As far as the resort, it was very nice, clean, and a lot of things to do. Service was also great, whether it was at the pool, restaurant, or even room service. Room service would actually take the time to call back if we missed the knock. They'd ask if we still wanted the service and send them back up to our room. Speak of food, I was not very impressed with the food at this resort. UMO was the best, definitely have to try that when you're there. Second was Toro, and third Los Gallos. I was disappointed with Zen, usually my favorite, and the Legendary dinner was also not as good as normally is. Finally, the shows and entertainment were a bit disappointing compared to other Hard Rock Resorts. The special Halloween show was cool, but nothing great. The rock show, which is one of my favorites, also wasn't that great! The bands in the lobby could've been better. Sometimes you couldn't understand what they were singing. They had an Elvis band and that was a total fail. Overall, the experience itself was great and we will definitely go back. I just hope that the food is better as well as the entertainment. Once again, a big shout out to our Butler's Edson and Chetan for their great service and always going above and beyond and without even asking them too!

Wonderful place! Great location! Food was excellent, particularly Umo. The entire staff was friendly and helpful. Two from the staff stood out above the rest, though. Beto out front taking care of baggage and transportation needs. He took great care of us every day, no matter what we needed. Sua in vacation planning was amazing in helping us get the best deals and in choosing the outings that best suited our group. Thanks to everyone at Hardrock Los Cabos for a wonderful stay.

First of all, Dustin was amazing! Always checked in with us, so pleasant and kind. Truly had our expectations in mind. The room had some issues, no glasses for drinking water, towels were not available timely, tv service was awful. Lighting in the room could have been better. Otherwise, the property is amazing and the food was spectacular! Pools were clean, ocean views amazing. Not a fan of the trash on the beach at the high tide zone.

My husband and I had our wedding last week at this magical place with our families and friends. We went with the lavish daydream theme at tune terrace and wanted to capture the sunset. It was a dream come true. Very little to no wind in third week of October. Our concierge was Laura Flores and our on-site wedding coordinator was Yessica. They both greeted us as soon as we got to the property. I felt like a true princess from a fairy tale. This property delivered over and beyond on service, accommodations, food selections, and every staff member made us feel welcomed. You got greeted everywhere and seems that Hard Rock selects their staff carefully, they all are so friendly and love what they do. I don’t remember the gentleman that came to escort me to my venue but he worked with Yessica and he was amazing on keeping me calm before walking down the aisle. Our families had small children and my husband’s father had a wheelchair- these family members felt included and accommodated. The events at the resort each evening were entertaining and fun. Food was delicious… fish was extra delicious. If you are having a wedding or coming for a vacation as a couple, girls trip, family trip… this is the place! Excellent value for the price.

My family and I recently just got back from Hard Rock Los Cabos and we had the most incredible time! The hotel and staff were amazing and very accommodating. We had the pleasure of having Jonathan and Raul as our butlers and they were great! They handled all of our reservations, requests and then some! Fabiana continuously checked on me and my family to make sure that we had everything that we needed! Richie Rich the Bell Hop was so friendly and he was able to fit all of our suitcases on one cart…..we had 10 suitcases and a car seat! Very impressed! Can’t wait to go back!

The Staff at Hard Rock Cabo were all Amazing! Kenya got us checked in and enhanced our experience with her awesome fun personality and hospitality. Richie the Bellman who brought out bags to the room and throughout the stay was very helpful and personable. Our servers Valentie and Lolo at the Market buffet made us feel comfortable and promptly brought our breakfast request in a timely manner. Our Amazing personal Concierge Danny B and Ted L were assisting with our every need and request as promised all the time up until we left the hotel property. Danny and Ted are a Must have addition to your stay! Upon our departure, Javier professionally assisted with our bags. Everyone did an amazing job, so well Andreu convinced us to sign up for another stay. Andreu explained everything well and made it easy to understand how it all works for us and who to call doe assistance. Job well done Everyone and we cant wait to come back!

Our stay at Hard Rock Hotel Los Cabos was absolutely phenomenal! From the moment we arrived, everything exceeded our expectations. The resort itself is stunning — luxurious, vibrant, and full of energy — but what truly made our trip unforgettable was the people. We had the absolute pleasure of having Mar as our personal assistant, and she made our experience nothing short of incredible. Mar went above and beyond to make my wife’s milestone birthday the best birthday she’s ever had. Every little detail was thought of, from special surprises to personalized touches that made the celebration truly magical. Her kindness, professionalism, and genuine care made us feel like royalty. A huge thank you as well to the amazing servers at the Rhythm Pool for their friendly, attentive service, and to the fantastic bartenders in the Lobby Bar and the Moonlight Bar. Their attention to detail, warm personalities, and top-notch drinks made every moment enjoyable. Hard Rock Los Cabos doesn’t just offer a beautiful setting — it offers an experience. Between the exceptional staff, delicious food, and incredible atmosphere, we left with memories that will last a lifetime. We can’t wait to come back!

My fiancée and I had an incredible stay at Sandos Cabos. From the moment we arrived, José — the security and bellhop — set the tone with his friendly smile and genuine hospitality. He greeted us like family, made sure we had everything we needed, and went above and beyond every time we saw him throughout our stay. People like him are what make a place truly special. The resort itself was beautiful — clean, relaxing, and full of life. The food was excellent across the board, from breakfast to dinner, and the cocktails were spot on. Every restaurant had its own vibe, but each one delivered great service and flavor. What stood out most was the atmosphere. Everyone on staff treated us with kindness and care, and it felt like they genuinely wanted us to enjoy our time there. Between the views, the service, and José’s energy — it made our trip unforgettable. We’ll definitely be back soon. Highly recommend Sandos Cabos to anyone looking for a perfect mix of relaxation, great food, and real hospitality.

Carmen was wonderful! So much fun with piñatas 🪅 and bracelet making! She was very attentive and personable to everyone. Remembered our names, interests, and fun to talk to. Enrique was helpful, entertaining, and fun to make bracelets with. Carlos went above and beyond at all times, taking excellent care of us by the pool. His attention to details were greatly appreciated. Thank you for everything and making us feel special.

Honestly, this place really set a new standard for me in terms of all inclusive. Great location. The food is better than any other AIC, I’ve been to before. Everyone is super friendly and helpful. You’re right smack in the action. My boy Jose MTY was super fast and friendly on dropping off drinks and was very attentive in other areas as well. Highly recommend this place. It’s beautiful.

Carmen really made my experience here special and so fun! I went to the tequila testing with her it sure knows how to make the crowd come alive, kind of shy person, and being that way she knows how to pick individuals to make them really feel part of the experience And is also so funny! Surely knows how to draw a crowd in and make everyone have a good time. she is amazing! And I wanna be a part of all the events that she’s a part of! If you haven’t given a raise yet give her one she deserves it♥️

The service was very good especially at the bar. They do expect tips here and there is no ATM so make sure to figure that out!. There is an ATM at the bottom of the hill right across the street from the resort but it's an unusually long walk down a steep hill from the lobby to the bottom of the hill. The pool areas are very cool and very nice just like in the photos however the pool deck is starting to deteriorate and can cut your feet so bring sandals. Definitely a little bit of deferred maintenance compared to the photos on line they probably need to start investing in this property. But nothing that would attract me from staying there yet. Like the elevator button on our floor it didn't work but it's not a big deal because we can take the stairs but just a lot of little things like that that make this on the verge of needing some major repairs. All that being said none of this really bothered us and we had a fantastic time so I would recommend this resort particularly because of the proximity to the marina so there is a lot of stuff within walking distance.

Had dinner a Don Diego, and had a wonderful experience. My dad ate the Chile relleno and really enjoyed it. My wife had the catch of the day, which matched our catch of the day, Mahi. The house Sauvignon Blanc was pretty good. I have Cameron’s a La Diabla. Spicy and very good. Moises was our server and his service was fantastic. Highly recommend coming here!

Sandos Finisterra Cabo San Lucas is often marketed as a 5-star resort, but in my experience it aligns more closely with a 3.5-star rating. Dining Experience The food is adequate, but it lacks authenticity. Rather than capturing the rich, bold flavors of Mexico, the menus lean toward Tex-Mex and international options. While there is variety, the taste feels generic rather than reflective of local cuisine. Pools & Common Areas The pools provide a pleasant setting, though the overall experience is diminished by the aging furniture and poolside amenities. Towels, while serviceable, are far from the plush quality one would expect from a luxury property. Rooms & Grounds The rooms are comfortable but unremarkable functional for a stay, yet offering nothing extraordinary. The true highlight in this category is the resort’s grounds, which are beautifully maintained and provide a striking backdrop for the property. Service Where Sandos Finisterra truly excels is in its service. The staff are warm, welcoming, and consistently friendly. Their attentiveness adds value to the overall stay and is one of the resort’s strongest assets. All-Inclusive Beverage Program The most disappointing aspect of the resort is the quality of alcohol included in the all-inclusive package. Drinks are made with low-tier liquors that fall well below the standard of what one would expect at a genuine 5-star resort. Final Verdict Sandos Finisterra Cabo San Lucas is a resort with undeniable strengths particularly its scenic grounds and excellent service but its shortcomings in dining, amenities, and beverage quality prevent it from achieving true luxury status. For travelers seeking a mid-tier, friendly, and scenic experience, it delivers. For those expecting authentic cuisine and premium all-inclusive offerings, it falls short. Overall Rating: 3.5 / 5

We’ve had a timeshare at Playa Grande for about 20 years, and it’s something we look forward to every year. We started coming before we had kids, and now our children have been here every year since they were born—it’s become a family tradition we all cherish. Despite the age of the resort, you’d never know it. The property is always clean, well-maintained, and beautifully cared for. There are two main restaurants plus a dedicated buffet/party area, and the food is consistently good. The fiesta nights are always a blast! The staff is extremely friendly and goes out of their way to interact with guests. There are multiple pools and hot tubs, including an adult-only area, and a great daytime playlist that sets the perfect vacation vibe. It’s very family-friendly with lots of activities throughout the day, and the view of the Pacific Ocean is simply stunning. Walking distance to the marina, water taxied to the beach, snorkeling and the arch A word of caution—do not go into the ocean here. The shore break and current are extremely dangerous.

This was our second year here, we loved it so much last September, we came back for 2025. Service is absolutely amazing here along with the great fresh food! Mirium, Hector, Alberto, and Ulysess will take great care of you while at the pool bar and resting by the ocean! Jose and Javier will take care of you at the onsite restaurants for an amazing breakfast or dinner. Finally, Aimee, Humberto, Jair, and the event staff will keep you entertained and engaged, especially with water aerobics daily!

We had a fun time at Playa Grande. I was worried someone would try to do a timeshare pitch with us, but nobody mentioned anything. There are sales people available if interested, but we were not in any way encouraged to talk to them. There’s a separate concierge that can assist with excursions etc. The resort is in a hill, so you have to walk up and down to get to town. We had a person in a wheelchair with us, so that caused an issue. We had to call a cab just to get to the marina, which is literally 5 min walk. The hotel did not provide a golf cart or anything like that. Cabs DO come to the front though and there’s a flat rate to go to town and back. Very easy and convenient. Would 100% prefer that to Uber, which will drop/pick up at the gate only and you still have to walk to the front. The grounds are pretty and well maintained. The main lobby is again up a tall staircase from the grounds. There is a steep driveway for the golf carts, but no elevator for wheelchairs. Not ideal. Couple times we asked for a lift in a cart for the disabled person and they acted put off like they’ve never had a request like that before. The restaurant on site (the one in the middle) is ok. A bit pricey for what you get, but it’s convenient. One night during our stay they were only doing a buffet which was pretty expensive. No table service. Didn’t try the steakhouse. There is a swim up bar. Pools were very nice and there was always loungers available. There were some pool-side, and some facing the beach/ocean. The attendants were very friendly and helpful. They had happy hours throughout the day. The beach is very nice but it being on the Pacific side is not safe to swim. The waves are spectacular to watch though! There are some really cool rock formations at the southernmost end of the beach. Divorce Beach is on the other side of the rocks, but of course you can’t reach it. Room and bathroom was very nice. There was construction going in the building two down from ours which caused dust blowing and noise most of the day. That was definitely a bummer. The resort was not very busy, which was nice, but that might have been why. Overall, we had a good stay and would probably come back.

Such a great experience! The absolute best staff at this resort. The activity leaders and servers around the pool make everything so much fun. Our kids really enjoyed all the daily activities, especially tequila volleyball in the pool (kid friendly). Love the location! Within walking distance of the marina, downtown area, and many nearby restaurants

We absolutely loved our stay here at the Playa Grande Resort. The staff were all so amazing and friendly and the resort is absolutely beautiful. We had a lot of great times in the pool and beach and the restaurants were all so delicious. The poolside service was great and the food they had to offer at the pool was excellent. The location is amazing too, walking distance to the downtown area of San Lucas. I definitely would come back here again.

Very alright - you could get a better bang for your buck elsewhere. The food is meh and terribly overpriced. We got an “upgrade” at check-in that put us in an old room in a very far building (5-7 min walk to the central areas). Our room developed a smell if it hadn’t been cleaned for 24 hours and some of our cash went missing.

They sold us a package that was supposed to include a breakfast buffet. When we got there, there was no buffet. The restaurant aka “The Sports Bar” had a menu that we were able to order from instead. However, they limited us to certain items. We were not permitted to order the steak and eggs. We were also not permitted to order extra food. The only drinks included were coffee or juice. They charged us for water. Our group spoke to Angel at the front desk on several occasions who stated he had spoken to a manager and their resolution was to tell the wait staff at the restaurant to serve us what we liked. That never happened and no one would take responsibility. So in closing, the resort is nice but DO NOT buy any extras such as the bogus buffet from these people. You will be frustrated. The waiter who I believe was Javier, was not very pleasant. I think he doesn’t like his job there.

WOW! Beautiful golf resort, good vibes to all visitors, great property luxurious, wonderful Ocean views, excellent, many activities offers, like Horse riding ,scuba. Water skiing water slide , kids are enjoyed a reasonable price ,money can worth it, Hilton Los Cabos is a 5 star hotel. The pool is surrounding by a palm trees and umbrellas sunbed, spacious infinity pool for adult only, absolutely the restaurant facing the beachfront, relaxing while eating, atmosphere is awesome, foods super delicious I did not say anything all over is amazing! So nice ,so great, and friendly staff is accommodating.. Room 5 | Service 5 | location : 5

I was in Cabo as a guest at a wedding and stayed at this Hilton, and honestly, I was blown away. The staff was incredible from start to finish. Everyone was so kind and genuinely helpful. The breakfast buffet was unreal, hands down the best I’ve ever had. And do yourself a favor and get the Mexican hot chocolate. It’s amazing. I didn’t go in the pool, but it looked beautiful. The views were out of this world, from horses walking on the beach to the ocean itself. It was just stunning. I have to give a special shoutout to David (by the pool) and Gabriel (I think that was his name, he worked the breakfast buffet, round face and deep dimples). Both were absolutely awesome and went above and beyond. If I’m being a little picky, the water pressure wasn’t great, the sheets weren’t quite five-star quality, and the room had a bit of a mildew smell. But honestly, those are tiny things compared to how great the stay was overall. Still a total five-star experience. One heads-up though, if you’re coming at the end of October, it’s unbelievably hot and humid!

My husband and I recently stayed at Hilton Los Cabos, and it was truly an unforgettable experience. The resort is absolutely stunning, beautifully maintained with breathtaking views of the ocean from just about every corner. We especially loved that there was an adults-only pool and hot tub, perfect for relaxing in a quieter setting. The main pool area is also fantastic, with a full view of the ocean that makes every moment feel like a postcard. When we checked in, the front desk staff mentioned that every room has an ocean view, and they weren’t kidding. Our room was labeled as a partial ocean view, but it felt like a full ocean view to us! The restaurants on-site were all excellent, with a variety of delicious options, and the service throughout the resort was top-notch. But what made our stay feel extra special was the time we spent at the Sotol bar. A huge shoutout to Ivan and Jesus, the amazing bartenders who not only recommended great drinks but also made us feel so welcomed. Sitting and chatting with them was a highlight of our trip! We can’t recommend Hilton Los Cabos enough. Thank you to the entire staff for making our stay so memorable, we’re already looking forward to our next visit.

Hilton los Cabos is the most beautiful hotel n wonderful location. The staff is extremely polite and professional! The food is a 8 out of 10. I always enjoyed this hotel , my 5th time here. I highly recommended this resort in Cabo.

I genuinely hope that I can help someone not spend their well earned savings coming to this property. It should be enough that this place is very expensive to get here, very expensive to stay here. Once you are here, you then have to pay for wildly over priced poorly made drinks. Also pay for wildly overpriced subpar food. The staff is hit or miss. The rooms are ok, but the AC barely works. You get treated like a crazy person when you ask for a water unless you want to pay $8us for a bottle of water?! So basically you are trapped here expected to spend $50-100 a day for water on top of the overpriced everything else….I could go on, but please take time to look elsewhere for a better spend of your money than this over priced resort.

Would be 5 stars, but it's very expensive. My wife and I have been to Cabo several times. This was the first time we took our kids who are both under 5. This is also the first time we stayed at a non-inclusive resort. The Hilton is very nice. The campus is spacious and it never felt crowded. We went with a group of 16 (6 were kids) and it was nice to have the kid pool and kids club. The rooms were nice and clean. We had a one bedroom suite, which has two full bathrooms, a big plus. The only major con is how expensive everything was. Every restaurant and every bar was pricey. Yes, it's a nice resort in a resort town, but the cost of the hotel itself is high just to stay there. The food and drinks were good, but the prices were not justified by the quality. All in all, this was a nice place, but we probably won't stay again because there is more value elsewhere.

We recently stayed at Hilton Los Cabos and overall had a nice experience, but there were a few disappointments worth noting. We arrived at the resort around 9am and unfortunately weren’t able to check in early. For a resort of this caliber, it would’ve been nice to have even a 30 minute early check in. Thankfully we could go to the pool/beach. Another downside: while the resort advertises a swimmable beach, during our stay the ocean was not safe for swimming—which was a big letdown. Also, the A/C in our room struggled to cool below 70°F. I’m very sensitive to heat and really need a colder room to sleep well, so this was tough. That said, there are a lot of things Hilton Los Cabos does really well. The full-size toiletries in the bathroom are a great touch, and the food and drinks were top quality (though priced accordingly). The pool area is stunning and incredibly relaxing, and every staff member we encountered was kind, attentive, and welcoming. Don’t miss the incredible breakfast buffet. Overall: It’s a very beautiful property.

I’ve really enjoyed my stay here, I came for a wedding with very low expectations and was pleasantly surprised. The wedding was beautiful and planned very well. Hospitality is top notch, and the service workers Are super sweet. The food is all right to be honest, Not many vegetarian options. But the nice staff make up for it. I was in the middle of getting ready when the housekeepers came to my room To clean They were so sweet and respectful. They Came back later and cleaned to give me some space and privacy to finish getting ready and still be able to have a clean room. The only thing I Didn’t like was that they don’t provide any basic toiletries such as toothbrushes and toothpaste , for an all-inclusive You would think they would provide such simple amenities that even you’re one of the mill Doubletree hotels Offer. Anyways, Those golf cart guys put in work!!! Had the loveliest conversation with Mau, one of the drivers. That interaction was the icing on top of the cake When reviewing this resort. :) It’s refreshing to be in such hospitable environments, especially when the US Has become so hostile.

We just arrived Sunset Beach for our 23rd year. Check in was smooth and easy, all staff always welcoming, friendly and helpful. We were able to get our preferred room again thanks to understanding and supportive staff who have continued to make us feel deserving of special treatment due to our long standing ownership. We understand the daunting task of trying to accommodate the wants of so many and it means a lot to know it is important to staff to do their best to meet the wishes of all who visit here. This is such a beautiful place and we always look forward to and enjoy our return. Sure it is showing its age in many ways, but all in all it is in nice shape considering the shear scale of the resort and its such a stunningly beautiful location. (We attended aTurtle release at the beach last night which was an exceptional experience. Thank you for sharing that with your guests.)

This resort is stunning with breathtaking views! The resort has multiple pools, game room with a movie screen and many restaurants to choose from. All Staff were friendly but two people that stood out and went above and beyond and provided great hospitality. Mau was our golf cart driver and he was very knowledgeable about the resort. He gave great recommendations and provided outstanding service! His warm personality and willingness to help enhanced our experience. He is very personable and a great asset to your team!! Thanks Mau for providing great service!!! The other person that made this experience great is Erik. He works at the taco truck spot and was awesome! He was very attentive and his energy was amazing! We loved it so much we went for a second time just knowing he was going to be there and that we would have a great time for a second time! These two made this experience unforgettable!

We love coming to Sunset Beach. The location is away from the Party Scene near the Marina, but it’s only a short ride away to get there. The Food and Service have always been top notch for us. I you are looking for Michelin Star food, this may not be your best choice of resort, but for us the food and selection is well above average and headed to exceptional. With 6 pools and lots of grounds to roam, everyone should be able to find their vibe. Oh, and for those complaining they there is no Kids Club, they simply didn’t ask or look very hard. The Kids Club is right next to the “Kids” Pool which has a small 2’ deep pool in addition to the primary family friendly pool in this area. (Yes, with a swim up bar) This is all near building 17 & 18. This trip we stayed in Building 21 and had tremendous views including fantastic sunrise And sunset. Where else can you enjoy both from the same suite?

Pueblo Bonito Resort is AMAZING! The grounds are beautiful, the villa has spectacular views of the ocean and mountains, and the staff is THE BEST-very friendly, helpful and accommodating. I planned a surprise sunset dinner on the beach for my husband's birthday and our anniversary, and it was above my expectations! Raul, our personal concierge, saw to it that everything was top notch-from the outdoor cabana with twinkle lights, to the heart shaped walkway in the sand and the mini bonfires at the entrance. Our waiter, Luis was wonderful. He made sure everything was perfect during our dinner and was so kind. The The food was very good too-our chef, Filo, made a wonderful lasagna, with lobster bisque, antipasto salad, and a special oreo cheesecake for my husband. He was able to accommodate my food allergies and made a special grilled chicken and veggies for me. But the best part of the meal was the very delicious flourless chocolate cake just for me. I wish I had more! On top of that, he made chocolate covered strawberries. This was an unforgettable experience, made more special by Raul, Luis and Filo. I highly recommend Monte Cristo Estates, and Raul, Luis and Filo!!!

I am writing to express my profound disappointment with our most recent stay, especially given our history as returning guests over the last seven years. The disparity between our initial visits and our most recent experience indicates a significant decline in service and upkeep. We encountered several issues during our visit: • The Market had an unposted, updated schedule, which was not reflected in the check-in itinerary. • The pool lights were not turned on after dark, preventing us from using an amenity we have previously enjoyed. • Our room showed a serious lack of upkeep, including failing doors and the presence of cockroaches. • The resort's "carritos" were largely unavailable, which hindered our ability to navigate the property. While the hospitality and front desk service were excellent, and the majority of the "carritos" staff were positive, these numerous issues have greatly impacted our experience. This apparent shift in management's priorities has compromised the overall customer experience. We were also displeased with the almost mandatory "donation" added to our bill for the owners' philanthropic efforts. After this experience, and knowing that guests in multiple rooms had similar issues, we are considering other options for our future trips. This was once a great resort, and we sincerely hope management will address these issues to restore its former quality.

Both Christian and Xochit were great activity directors. We appreciate all their fun activities and great personalities. They made are pool experience fun. Our waiters Alan, Manuel, Carlos, Roberto and all the others that helped us but I can't remember their names. Great staff you have here. Our housekeeper also was very friendly and helpful with us. Pueblo Bonito us a beautiful abd fun place to visit.

What a wonderful day! We came to cabo san lucas by cruise ship and we're looking for a days adventure... we found it. A day pass to this resort. The pool was perfect the refreshment never ending and the vibe was very relaxed. Authentic local food was spot on. Ten out of ten, will do again. Try it on your next trip here.

A breathtaking escape at Land’s End! We had the most incredible stay at Grand Solmar Land’s End Resort & Spa! From the moment we arrived, we were surrounded by stunning ocean views, beautifully manicured grounds, and warm, welcoming staff. Our suite was spacious, elegant, and impeccably clean, with all the comforts of home plus a touch of luxury. The view from our balcony was absolutely jaw-dropping—especially at sunrise and sunset. The pools and outdoor areas are gorgeous and relaxing, and the beachfront location feels like your own private paradise. The drinks were fresh and flavorful (highly recommend the margarita and fresh mint lemonade!), and the service was consistently top-notch. Whether we were sipping cocktails poolside, enjoying gourmet meals, or just relaxing in our suite, everything felt easy and elevated. We’re already planning our return. If you’re looking for a true Cabo escape with luxury, comfort, and unbeatable views—this is it!

Hello Grand Solmar owners. I make this post with disappointment in my heart. We have been coming here since 2005 and owners since 2007. I have never had a experience before like yesterday. My husband's tablet was stolen from our room. While this has naturally been disturbing to us what was most upsetting is how Grand Solmar staff handled this. It took management and security 4 hours to respond to this incident and this was after several phone calls and me finally demanding that someone come to our room and take a report. They were dismissive and trying to lie blame on us. Today we are just in shock as little to nothing has been done. Owners beware when you come here as now I find out our maintenance fees are going up again at least 10%. We have noticed and other owners have shared with us as well that things are missing from thier rooms and not being restocked. Things like glasses forks steak knives scissors stuff like that. It is as if they don't care and the fees aren't used to maintain the rooms. Our TV didn't work for two days when we got here. Things have gone down hill here and it is so full of dissatisfaction. Prices of food and drink keep going up. I will be sharing this with trip advisor Expedia and yelp.😟

We're repeat visitors to Land's End and love it here! The location is perfect, close to everything and the marina, and the staff are super friendly. This time, my son had a blast at the kids' club on Thursday, especially at the party from 5-8 pm. He had so much fun that he wanted to go back the next day and spend more time there. The ladies in charge are amazing, and they take great care of the kids.

This resort is amazing and one of the best resorts in Cabo. We also love the massages here. We come to this place every year and the rooms and views are spectacular. We always get a massage by the beach in the huts and it is the best massage we ever have. I love this place.

3 out of 5 – Beautiful Property, But Lacking Value We stayed in a penthouse suite at Grand Solmar Land’s End and had high expectations based on the price point and reputation. The location is undeniably beautiful, and the pool staff was friendly and helpful. The gym was also excellent—clean, modern, and well-equipped. That said, the overall value just didn’t match the cost. Despite paying premium rates, nothing is included—not even bottled water in the penthouse. Every little thing comes with a charge (water, coffee, kids activity) which adds up quickly. For a resort that presents itself as luxury, those nickel-and-dime policies are disappointing and unwelcoming. Beach is beautiful but ocean is inaccessible. This property has potential, but unless they reconsider what’s included for high-paying guests, we won’t be returning.

BE WARNED. DON'T GET YOUR MONEY TAKEN DECIEVINGLY AND PRECIOUS VACATION TIME WASTED. Me and my family are disgusted with the way this resort tries to attract people to their business. We'll never consider staying at this resort because of how deceiving their salesman was. We were under the impression that we were simply buying a boat ride. We were told that the offer was an "offer upon arrival" type of deal. He offered us great prices for some activities. We found an activity we all wanted to do and paid him in cash. He told us to call him in order to book the date for the boat ride. After he got the cash, he wrote our receipt hastily and handed it to us folded. We were running late to the shuttle that was going to take us to our resort so we left in a hurry. When we got to our villa and reviewed our receipt, he had written our number down instead of his own. Without his number we didn't know how to book our $500 boat ride. We seen that the receipt had the name "Grand Solmar" and attempted to reach them. We tried to call the numbers on their website but time after time our calls went unanswered. When we finally got a hold of them, we were told we could only get that price if we sat through a 90 minute presentation. We felt confused because we had already paid in full. We were already on a tight schedule for our trip and didn't have 30 minutes to spare, let alone 90. The saleman never once mentioned a presentation or anything to the effect. This is not our first or even second time coming to Cabo. We've been approached by many resort salesman and they've always been very upfront about everything. We've sat through many presentations and had no problem.. But we weren't deceived by those other resorts. We love to come out and help contribute to the economy out here. The money is not the issue whatsoever. It was the dishonest way the salesman got us to buy.

I stayed at the Riu Palace in Los Cabos from 9/30–10/6/2025, and my experience was absolutely wonderful! Stefany, the young lady who checked me in, made me feel so welcomed right from the start. The staff throughout the resort were incredibly friendly and attentive. A special shout-out to the young lady in the Mar de Cortes main restaurant—she was amazing! The Krystal Restaurant had delicious food, and El Medano was perfect for lunch with easy access to the swim-up bar. I celebrated my birthday at the San Jose restaurant, and it couldn’t have been more perfect. The manager (captain) and staff made me feel like family as they celebrated with me. I also had the pleasure of speaking with Ivanna, who was super helpful in giving me tips on what to do around the resort. Overall, everything exceeded my expectations, and I can’t wait to return!

We had an amazing stay! The staff here are absolutely incredible — friendly, attentive, and always willing to help with anything you need. The food was consistently great, and there’s always something going on with entertainment throughout the day and evening. The rooms were clean and comfortable (maybe a little dated, but still really nice). The only small downside is that getting into town can be a bit of a hassle since you need to take an Uber, and the road leading to the resort is pretty rough — but honestly, it didn’t bother us much. Overall, it’s a beautiful resort with amazing service, great food, and an awesome atmosphere. Highly recommend!

This place was amazing! I had such a great time during my stay. The food was great, and there were lots of options to choose from. The staff were all friendly and humble. My room was clean, comfy, and had everything I needed. The mini bar inside the room was my favorite part and the different pools at the resort. The theme parties were great, but at times some DJs would stick to one genre of music instead of playing a variety. Overall, I had an awesome time here and would definitely come back.

This is my third time being at this resort and it will not be my last. For the price and location it is by far awesome. Water park for adults and for kids. Food is absolutely amazing. Being able to see the whales from the shore if you're lucky enough to see them with the sun rise. Absolutely give this place 100stars if I could. And who could forget about Connie our morning server at the build 7. She makes everything that much better

⭐️⭐️⭐️⭐️⭐️ A True Party Palace! This place is an absolute party palace — great energy, amazing food, and even better people! The service is top-notch, and every visit feels like a celebration. You don’t have to join the Elite Club to have a great time, but if you’re a fan of fine scotch and smooth cognac, it’s totally worth it. The atmosphere strikes the perfect balance — classy but not pretentious, lively but not overwhelming. Not too expensive, not too shabby — just right. Highly recommend for anyone looking to eat, drink, and have an unforgettable time!

Did a resort for a day day pass while we stopped in Cabo on our cruise! Was a fabulous day. Large clean pools, attentive staff, great food! Good drinks brought right to the pool. Beautiful grounds & restaurants. Outstanding views! Perfect day!

The hotel is very nice. You want to stay at Riu Palace so you have access to all 3 resorts. With hotel riu santa fe, you only have access to Santa Fe. Which is still very nice. We stayed at Santa Fe with out knowing about the access of Riu Palace. Next time we know. We picked Santa Fe because of the water park for the kids. Which was very fun. While we were here we noticed the fun pool parties they were having for adults. They host them Tuesdays thru Saturday nights with different themes. Food was so so. It was a hit or miss. But the hotel was very clean and service was immaculate. Another thing to note is that you can't get room service to your room for food. The room does have a stocked mini bar which is nice.

When I arrived at the hotel, the guys in blue clothes asked me where to check in, and they weren't polite enough to tell me. I checked in online, and we had to wait in line for 40-50 people (more than an hour in line). There were only 6 people at the front desk serving all these people. - It claims to be a 5-star hotel, but it isn't. A 3-star hotel has better service than this hotel. - The website says there's a shuttle service, but it doesn't provide it. It doesn't come with the package. Since you didn't make a reservation with them, the hotel won't pick you up. - The bartenders are not at all professional with Latinos. - The receptionists are unprofessional and unpolite. I don't understand how they hire people for this type of job. -At the buffet, they don't want to serve you or they say you have to help yourself to the water and coffee (I don't understand what they're there for). -Flies are all over the food and are in the air. You can see how the flies get on the food (we prefer to eat outside the hotel). The only good thing about the hotel is the housekeeping team (excellent). KRISTAL CANCUN has a 10-point service, better than RIU. I DO NOT RECOMMEND THIS HOTEL.

My family and I just returned from a 4-day stay at Riu, and overall it was a fun stay, the kids had a blast, but for my personal tastes I would prefer a 5-star quality hotel. This is not a 5-star hotel. Somebody lied on Google rating. For starters, the entrance to the hotel felt like a one way ticket to the slums, very rocky, bumpy, very dirty looking and poverty stricken. We thought we were being kidnapped and being re-routed to another destination. Once you get past that rocky road of doom to the hotel itself, it was nice and appealing to the eye. I can't remember the check -in time, but we had to wait quite a while to access our room as they were supposedly still cleaning and sanitizing. The rooms were very plain, basic, decent, no real appeal, but we noticed right away that the sheets weren't clean, and of course my husband flipped the sofa bed mattress and it was disgusting. We had to request new sheets and pillow cases right upon arrival. Beds were not that comfortable, a bit too firm for my taste. We did kill a couple of roaches as well in the room which also made me very uneasy. The food was doable, though the options weren't stellar. They were also not very accommodating for my kids' food allergen needs, acted like they couldn't comprehend what was needed even with a formal typed letter from the receptionist desk, and so their meal options were very limited and not that great (my kids need dairy, eggs, peanut, and fish free foods). We made it work though. The cooking staff were not very friendly and did not want to engage or accommodate. The head chef was nice and did his best with what he could though, so shout out to him. The workout room was very clean and nice, the pool areas were beautiful, appealing, and enjoyable. My kids had a blast at the splash pad. The entertainment at night was fun, they appeared to have themed parties every evening, which would be very attractive to a younger, single , crowd. They did provide bottles of water and sodas which were a nice touch. The beach was beautiful, though there were a swarm of people trying to sell you items left and right. The sand was blazing hot and rough, I was expecting soft, white sand. I would recommend this hotel to a young, party hopping crowd with not many high expectations, but I personally wouldn't return to this one unless they offered a deal that I absolutely couldn't refuse.

Beautiful resort with lots to enjoy! The property is large but easy to navigate, with plenty of pools, restaurants, and just the right amount of activities around the grounds and pool areas. The parties can get a bit loud, but not nearly as bad as some reviews made them out to be. The rooms buffer the sound well, and the music stopped around 10 p.m., which felt reasonable. That said, I wouldn’t recommend staying in those buildings if you have small kids. The rooms aren’t fancy but are clean, comfortable, and up to date. We noticed a little mold, likely from being so close to the ocean, but the staff were always willing to help. Transportation and check in were flawless, and customer service throughout the property was excellent. The food is decent but a bit bland; using the sauces and seasonings at the buffets helps. The Asian restaurant was delicious, but the other options were hit or miss. You’ll want to do some taste testing to see what suits your palate. Overall, it was a great experience, but if I returned, I’d probably stay at the Palace.

Great staff at the hotel, excellent service and maids are great. Rooms much cleaner than any hotel in US. Breakfast and lunch are great but dinner average. Typical all inclusive. Have several pool, a nice quiet pool and the one on the beach has pretty loud music playing and is more crowded. Hotel only about half full during my October visit. A great spot for families.

This hotel was affordable and incredible for me and my husband’s honeymoon! There was so much to do and see from the second we got there until the second we left. Everyone was so accommodating, hard working, and extremely friendly. Some of our favorite employees included Pina, Luna, Denisse, Coral, Francisco, and Tomayo! Our favorite restaurant was the Central American. Definitely check out the shows at night as well as the beach and pool activities provided by the riufun staff and certainly look into the excursions - my husband and I did the sunset sailing, ATV’s, snorkeling, and the pirate ship sailing and every single one exceeded our expectations and you certainly get your monies well worth! We’d also highly recommend checking out down town as there’s great restaurants, fun bars, and shopping! Never a dull moment in Cabo Mexico and we can’t wait to come back!

The staff was amazing! The food was 3/10. I've had better food at other resorts. First vacation I didn't eat much and looked forward to breakfast to have the lady make me an omelette. I also give the drinks a 5/10.

We stayed four days three nights . When we arrived our room wasn’t ready . Of which was ok BUT we got to the room . It was disgusting and filthy. Went down to the front desk and they gave us another room . These room are located off the property outside and not close to the front desk at all . A hike to walk back and forth in very hot weather . The internet didn’t work in the room at all . No one ever answered at the phone desk and when they did they didn’t speak good English at all . Horrible . The food at all restaurants were mediocre . Staff somewhat gave you a stare like a deer in the headlights look . Grounds keep pretty . Not close to anything. Air in the room barely worked . Staff was very nonchalant and didn’t speak good English . Horrible . We couldn’t wait to leave . Read the reviews but if you can choose a different resort if it’s within your budget . I will never stay at this resort again nor recommend a friend , strangers or family .

To Whom It May Concern, I am formally filing a complaint regarding my recent stay at Grand Fiesta Americana Los Cabos, booked via Expedia. From the beginning, my experience was unacceptable. The resort was advertised as having 9 restaurants, but only 4 indoor air-conditioned restaurants were actually available. My first meal at La Cevicheria was ruined due to flies covering the dining area. La Moderata charged $30 per person per day, which was not disclosed beforehand. When I tried to clarify, manager Miryam responded rudely and told me to “look for another hotel.” Staff member Michelle raised her voice instead of providing help. Despite requesting to meet the top manager Anna, I was denied access and my written request for contact was ignored. Such behavior from management is unprofessional and shocking. The hotel’s location also adds extreme inconvenience: guests must walk 15 minutes from the main road, and Uber pickups are prohibited. This experience was not only disappointing but also damaging to the Grand Fiesta Americana brand. I expect: 1. A written apology from hotel management. 2. Compensation for the misrepresentation and the distress caused. 3. Corrective actions to prevent such treatment of future guests. If my concerns are ignored, I will share my experience with other travelers to ensure they are aware of the risks of staying at this property. Sincerely,

I’m sorry, but I will not be recommending your hotel to others. The reason we initially chose your hotel was because it was highly recommended on a popular Chinese website, especially as an excellent family-friendly hotel. We were traveling with our 2-year-old daughter, so we booked your hotel without considering others. Unfortunately, our experience was very disappointing, mainly for the following reasons: 1. On our first night, we requested a room change because many facilities in the original room were not functioning. The bedside lamp didn’t work, the sinks and shower drained poorly, and the hairdryer was not operational, among other issues. 2. The new room we moved to had no Wi-Fi. We called room service and were told someone would come to fix it, but no one showed up. When we went to the front desk, we were informed that some areas of the hotel simply do not have Wi-Fi. 3. Most of the servers are tips-driven. While their attitude was generally good, service was very slow if no tip was given—for example, pouring water or taking orders. Honestly, we did prepare lots of tips for this trip, but our initial experience was so poor that we didn’t continue tipping as much afterward. 4. We booked the dolphin encounter trip through the concierge, but felt that the staff member was not very familiar with the process. Important details were not communicated clearly, such as the pick-up time for the vehicle and the need to bring swimsuits. Overall, if we visit Cabo again, we will not stay at your hotel, and I will also share our experience online for others to see. We apologize for the blunt feedback.

VERY nice resort! Incredible food, some of the best. Amazing ocean views and staff are super nice and attentive. My ONLY complaint is ... kinda strange -- but lack of drinking water! You cannot drink the tap water in Cabo. They only deliver about 1-1.5 L of water per day to your room unless you keep asking for more. The average person needs almost 4L of drinking water per day, especially in this humid climate. There were times we needed to go downstairs and scavenge for drinking water and haul it up to our room because we ran out. They should just provide a few 1L bottles when you get there. Such an easy problem to solve, but it was very annoying!

My stay at Grand Fiesta Americana in Cabo was simply amazing! The resort is beautiful, clean, and very well maintained, but what truly made the experience unforgettable was the staff. Everyone I met was so friendly, professional, and genuinely caring. Their hospitality made me feel at home from the moment I arrived. The food was excellent, the atmosphere relaxing, and the service top-notch. Thank you to the entire team for such a wonderful experience — I can’t wait to come back!

Service was amazing! Room was clean and comfortable and the ocean view was beautiful!! Food was unbelievable and beyond expectation at every place we ate! Drinks were great! Gelato was super tasty and refreshing! Weekend karaoke and dj music at the Black Lemon discotech was a blast! I truly have no complaints about anything during my stay and would absolutely recommend this resort!!

Amazing experience! The hotel was elegant, clean, and very well organized. The staff were kind and professional. Blanca, Maicah, and Martin were wonderful and helped me understand the timeshare program perfectly. Gio, the manager, was very professional and helpful. I also brought my little dog Maggie and everything was perfect for us. Truly a 5-star stay! 🌟

This is a beautiful all inclusive with a wide array of food options! The sushi and Italian restaurants were by far the best. Jose and his team were excellent servers at the breakfast buffet and were very attentive to our needs. Our AC was fixed within an hour of making our complaint. Even though hurricane Priscilla arrived and challenged us for a day, the staff were so sweet to make things safe. Yami at the private club pool was spectacular, always wanting to help and serve us with a smile. The cleaning staff refreshed the rooms efficiently. The gym has a great array of cardio equipment as well as dumbbells, kettle bells, benches and 2 smith machines along with several machines and cables to get a great workout, no matter the body part. We definitely will be back! Early October was a great time to go. It was hot, but bearable!

Excellent service overall. The rooms are very well equipped and comfortable, and most of the staff are amazing-always attentive and ready to help with anything. A special highlight goes to Eduardo from the Italian restaurant Cappella, who went above and beyond. Truly the best waiter in the entire hotel. The location is great, with beautiful views. The sea can be a bit wavy and the sand is somewhat rough, but the water is crystal clear. The pool area is also very nice and relaxing. Highly recommend for anyone looking for a memorable stay.

We have had a wonderful time on our honeymoon at Paradisus! This has been the perfect place to come to enjoy beautiful scenery, incredible food, many tasty drinks and shots, and top notch service. We came in October, and surprisingly saw whales in the ocean from the resort, and got to swim with freshly hatched baby sea turtles! Juventino is an incredible concierge and has made sure we are all taken care of with dinner reservations, suggesting activities, and being a friendly face around the property. Cesar from Activities makes sure every occasion is a fun party- his energy is contagious and everyone gets excited when he appears on the scene. All staff have been incredibly friendly and accommodating. We will definitely return in the future!

I cannot say enough good things about Roberto our concierge, Miguel and Cesar at the pool for activities, or any of the staff in the cafe and restaurant. This is a beautiful resort with great food (steak at Sante is so good!) and incredibly friendly staff. Beautiful grounds and views. I really want to express that Roberto made sure I was okay during an illness, was very attentive, and made the entire experience just that much better. The Halloween activities were very cute and the fire performance was very well done. Thank you to everyone at Paradisus for making sure we were treated like family.

We R so Happy here. We a lot of problems in our room. But maintenance comes immediately and fixed the water leak on the floor from shower, Air Conditioning mildewy smell & the room cleaning service is spectacular. The sweetest and kindest pleasurable workers are all very kind and helpful. We wish we could live here. Servando the pool concierge. Has been exceptional and taking reservations for Cabanas. Extremely knowledgeable about all of the restaurants, amenities and has helped encourage us to experience them all.

My husband and I had a great time at this hotel! We couldn’t ask for much more. the food is amazing, the service is amazing, and the entertainment team does a great job interacting with people. Cesar with entertainment and adalberto with the concierge did a great job making sure we had everything we needed when we needed it. The only thing I would comment on is there is not much to do at night on most days, so it really comes down to preference and what you are looking for. Great hotel for relaxing and just taking in the sights

We were here for 5 days for our Honeymoon. My wife and I both 28 have never felt more welcome! The 3 people who stood out in the resort was Jacqueline at the Reserve lounge who got us checked in and situated. Anthony from sante had amazing menu recommendations! And our favorite was Renée at SAL! He made our night and our entire stay with his kindness and sincere customer service to make sure we had the most excellent dinner! The resort itself is phenomenal and the views are breathtaking. Everyone is so nice and they do very well with accommodating people.

I stayed at Paradisus by Meliá in Cabo San Lucas for a week, and it was absolutely amazing! I loved that it was an all-inclusive, adults-only resort — it made the whole experience so peaceful and relaxing without any kids around. 20 min from downtown Cabo San Lucas and 20 minutes from Los Cabos San Jose. The views were stunning from every part of the hotel, and there’s a gorgeous beach right in front where you can actually swim — the water was nice and warm the entire time. The customer service was spectacular — every staff member was friendly, helpful, and went above and beyond to make sure everything was perfect. The drinks and food were incredible, with plenty of variety: two breakfast spots, two lunch spots, and two dinner restaurants offering Mexican, Italian, Asian fusion, and a steakhouse. I also loved the huge pool area, where they played great music every day from late morning into the afternoon — it created such a fun and relaxing vibe. Everything about this resort exceeded my expectations, and I’ll definitely be returning. Highly recommend it for anyone looking to unwind, eat well, and enjoy pure paradise in Cabo!

What an incredible getaway! My husband and I have visited many resorts in Cabo, but we are not typically fans of 'all-inclusive' stays. This was an exceptional experience!! Our room was spacious and clean. The pools were lovely and the food was phenomenal!! My spa experience was top notch - thank you Christina!!! Daniel was our concierge and he went above and beyond to schedule our dinner reservations and spa experiences and he regularly checked in to be sure we were satisfied with our stay. I highly recommend Grand Velas! We will be back!

We had an incredible stay at Grand Velas Los Cabos. The property is stunning with striking views, beautiful pools, and excellent dining at every turn. The kids club was by far the best I’ve ever experienced—our daughter absolutely loved it and the staff made her feel so special. A special thank you to Natalia, our personal concierge, who made our trip unforgettable. From anticipating our needs, to making sure our daughter was entertained, to responding immediately to any request, she went above and beyond in every way. Truly world-class service. 10/10 would stay again. Highly recommend for families and anyone looking for a luxury experience with genuine warmth and hospitality.

We had the best stay at Grand Velas. Everyone was so friendly and helpful, with a special shoutout to our concierge Antonio. He went above and beyond. The food was really delicious, with Velas 10 being a particular highlight given the ocean views. We chose this place to make traveling with a 1 and 4 year old as easy as possible, and it delivered. They provided a stroller, bottle warmer, bottle sterilizer, a kids club starting at 4 years old, and individual babysitters for the 1 year old. It was truly an incredible stay and we can’t wait to be back!

Amazing resort! The rooms are spacious, extremely comfortable, and stocked with everything you could need – the mini fridge is restocked daily, and turn-down service every evening adds a special touch. The staff truly go above and beyond to make your stay perfect. There are three pools to choose from, though beach seating is limited. Onsite dining and drinks were absolutely top-notch. A luxury experience through and through.

First of all it’s difficult to find since the actual Grand Velas sign does not face the highway. Upon our arrival we were asked for our passports. I have been to Cabo San Lucas dozens of times and have never been asked for them before. I was uncomfortable handing over such an important document to hotel staff in order for them to take a photocopy of it . We were told that if we did not agree to have them make a photocopy we were not going to be able to stay there . It didn’t help that the person asking for it had some kind of letters tattooed on every finger. The hotel itself needs better maintenance. I was not impressed with the shower in our room. The grout was old and getting moldy. Not something I expected from a so called top rated hotel. The pool also had chipped tiles and was in need of maintenance. The pool staff is impressive, they were all very attentive and friendly. The food was nothing to write home about. We visited two of the bars in the evening on a nightly basis and found them with no more than 1-5 people at any given time. There really isn’t much to do other than soak in the sun and hang out in the pool. The beach is non swimmable. I posted a few pictures of the food.

Thank you for the unbelievable hospitality and experience. You made our trip with a baby easy and relaxing! Abdias, our concierge was next level in terms of service and Paul at the pool made sure we had a great time. The spa and water ceremony were a special experience. We also LOVED our Michelin star meal and Sen Lin. Thank you!!!

A birthday made special. Everything about the Grand Velas from the time we stepped foot on the property exceeded our expectations. They are so caring and accommodating. First time in Cabo, and we will be back to this location again.

The hotel and rooms are very nice and the food is very good. The service is good but very, very slow. You have to give your name and room number before you're seated at a restaurant but you can't just leave when you're done. You have to wait for the bill even though this is an all inclusive hotel. They include a percentage for tips but you're supposed to wait for the check (again very long time) enter your information again and leave an extra tip while the server stands next to you waiting to see what you do. Many exceptions for included/not included wine. An All-Inclusive should be just that and you can upgrade stuff, if you want but this wasn't. We'll go to a real all inclusive next time.

Beautiful and luxurious resort. Great views of downtown and the famous arches. Family friendly. Great tasting food. Unfortunately, their service needs improvement. My party booked together and was told we'd be close together upon check-in , but we ended up in different buildings. I talked to the front desk employees and even one of the managers on various occasions , but all they could offer were inferior rooms closer to my party than what I booked and mentioned that there were no other rooms. True or not, we were promised rooms close together when we booked, so this was a major let down. We also had a door lock replaced that took around 45 min when we had to access our room. We ended up being late for an event the resort hosted. The staff blamed humidity for the malfunction which I understand, but upon asking for compensation for the major inconvenience, nothing was offered. It wasn't our fault and it wasn't "an act of God". Just bad service at best, or gross negligence of maintenance at worst. Terrible customer service in this regard. Lastly, and perhaps just a training opportunity for the wait staff at the Taco bar, I ordered some tacos and asked for a salsa that was offered on the Boat, but not at the bar. I did not know this at the time of order. Unfortunately, I did not know what the salsa was called, but did my best to describe its appearance. The wait staff took around 30 minutes to find it, but during that time, came back to me twice saying the boat didn't have it or that they didn't know what I was trying to say. After who I presume was a manager at the Taco Bar talked to me, I think she figured it out and it ended up being spicy habanero salsa. Great, but that took way too long. My tacos were cold by the time I had the salsa in hand. The manager and wait staff were very friendly though. Overall, I had an amazing time because the resort itself is beautiful, relaxing, and luxurious. The service needs improvement.

Beautiful place, great service, Wonderful experience. Hotel was fancy, restaurants were tasty, and the view was breathtaking. Double beds were comfy but seemed more like Full size than Queen. Not much room for 2 adults. Visit "Mother Teresa" at the top of the stairs to the beach to get the scoop on all the excursions and adventures!

This was one of the best vacations our family has had. Villa Del Arco is an amazing resort for all-inclusive. My wife and I have stayed in Cabo 3 times and this trip, we brought her mother and our son. The resort was accommodating, full of activities for adults and kids. There were tons of guests from different places of different ages and everyone was so nice and polite. Our son loved the pool and the beach. The wife loved the view, room, food, and amenities. Her mom couldn't have been more happy to enjoy a good vacation and it was all due to this resort. We enjoyed the beach and activities, like water exercises, volleyball, pool service, spa, and even visiting the Villa del Palmar for their shows and restaurants. This was definitely one of the best resorts we've stayed in. It wasn't high-class, but it was absolutely great. Lastly, the service was top notch.

Really great place!! Service was excellent. The whole place is very, very clean. We saw them wash down the lounge chairs every day. Good variety of food. We did not try Neptune but heard very good things about it. The taco bar/steak place by the pool was very good. We went a few times. We had one server that was not great but the other two were fantastic! The strawberry ice cream cups were SO DELICIOUS! The cup tastes just like a smooth waffle cone. The shows are fun and family friendly. We did see one dad bringing his daughter home because it was a little loud for her - so bring headphones for the kiddos. We saw lion king but we missed the Michael Jackson show unfortunately. The pools offer fun and games - water volleyball, bingo, trivia, water aerobics. The entire pool has a very fun vibe. We made a few friends that we will stay in contact with. Security was visible, yet invisible. You could see them if you were looking for them. The views of the ocean and the short walk to the beach are incredible! Room service breakfast was delicious! Highly recommend the fruit plate and the pastries. French toast and pancakes are available. We had eggs 2 days in a row with toast, bacon or sausage, and delicious hash browns. Check in and check out were very simple and the lines (the few times we saw them) moved quickly.

Location, location, location. This hotel is perfect for your cabo experience. One of the best views of lands end. Close to town and the marina. 30 minutes from the airport. We have stayed here multiple times. Great restaurants to choose from and a nice trolley to get you to the market. The market is spendy but there is a Walmart and a Costco close by. Just grab a cab and go pick up the items you need. Large pool and few scattered hot tubs. Good for groups as the hotel has large rooms. Also a large pirate ship in the middle of the pool that doubles as a restaurant. Very cool.

Stayed here as part of my sibling’s time share deal. Everything at this hotel is perfect. Suites are so spacious and convenient. Refrigerator, stove, sink, washer, dryer, cable TV in every room, security safe and even a hot tub! Lots of room for everyone to hang out without getting each others way. Huge balcony overlooking the pool area. Pools are large enough so it never felt crowded. Plenty chairs for lounging. Beautiful landscaping. Servers at poolside and at all restaurants are awesome The bracelets with the room were so convenient. No more worrying about grabbing it before leaving the room or pestering the kids to remember to give it back to me. I don’t get to come to these types of trips often but holy moly this is luxury and top-tier service.

During our stay, Jennifer at the pool bar has been absolutely amazing. She greets us every day with a warm smile and always ensures our drinks are full. What really stands out is how she takes the time to engage in friendly conversation, making the experience feel personal and welcoming. You can tell she truly loves her job, and her positive energy makes our visits to the pool bar even better. Highly recommend grabbing a drink from Jennifer if you have the chance! Hugo is around the pool entertaining us and even drew a picture of us. He remembered us from last year. They have made this rainy Cabo trip great.

We just wanted to share our experience with others. We had a wonderful time because of two people at the resort that were very helpful. First was Anel, She was absolutely wonderful and helped us tremendously with finding things to do for our vacation Secondly, Alexis, the Security Gard was awesome and very polite He definitely made our trip 100% better. He would give us tips on places that were good to eat and to have fun and he never expected anything! He is just a great person He is a very good man and we truly appreciate him I hope Marina fiesta takes care of Alexis and Anel!

We took a family vacation for tweve days to Cabo. The hotel staff was nice, the location was great. I was not impressed with the quality of the room. While clean, it was in poor repair. The real problem arose when two of the three of us got sick with a fever. Our baby was only 3.5 months old so we opted to fly home for safety. The hotel refused to refund us the seven unused days or offer us a credit despite the situation. I will NEVER stay at this hotel again at all, period. Their loss since i vacation in cabo once or twice a year. Edit - the owner responded, as you can see. I responded by email with information concerning our stay, with itinerary, screenshots, etc. There was no response from them. Just further proof this hotel should be avoided at ALL costs.

Very nice atmosphere. Great selection of restaurants. Bathrooms were immaculate and the service was great. Not a fan of constantly signing for included amenities, but I understand the accountability. Rebecca was awesome as a server and pool side assistant. Ricardo was also great.

We enjoyed our stay very much. The 2nd room was perfect, clean, and spacious. Hugo was a terrific activity coordinator and got everybody to join in and enjoy their time here. He made us all laugh and have a great time!

Location, location. First time staying here. The rooms were spacious and clean. Bathroom is a little small, with a door that is constantly in your way. The shower had low water pressure and the water was either cold or hot. The service at the pool for food and drink was excellent, food was very good. A big shout out to Diego and Rebecca they provided excellent service, along with everyone else at the pool. One negative is they won’t let you eat lunch in the pool area, you need to eat at the nearby designated area with table and chairs. The worst part of the visit was the Breakfast buffet, other than the omelet station, all the other options were either out of food or bland and dry. Definitely not worth the $50. Location is great, we did not do AI, to many great restaurants around the Marina.

We love seeing and interacting with Hugo when we come to Cabo! He's always so fun and friendly. After talking for a bit about my tattoo, he showed us how talented of an artist he is. In about an hour he drew an amazing photo of my husband and I that we'll be able to take home and remember this trip down! So appreciative ☺️

This place is fantastic. The food is great, if you are a breakfast person who likes spinach you MUST try the 60 degree eggs (my tip, ask for sourdough toast on the side and you're welcome). If I could give service a higher rating as well, I would. If you are in the mood for weirdness, go to Fiesta Americana on a 1 min golf cart ride, there's only one adults only swim up bar but we found incredible conversations and company. We avoided the kid friendly pools, that's just us. If you want serenity, don't leave the Live Aqua property that day. I tell you it sincerely had 2 bathrooms in our room? One shower with a floating tub in the king sized bedroom, and a toilet closet, and another half bath. The patio was so big it had 2 ceiling fans, 2 sliding glass doors from 2 different rooms, and a full couch and 2 chairs. I've never been so comfortable in my life. (My husband just reminded me to recommend the Taco de Chile Guero and the fried calamares at the Cevicheria at La Fiesta for a light lunch, we might have eaten those twice in a week full of endless options).

I stayed for 2 nights because my flight got canceled 😪 All the staff was incredible, super polite and attentive from the beginning. I went with a couple friends to celebrate our birthdays and they made our stay an amazing and unforgettable experience. Our room had an incredible view and the food in Hoshi and Agua was 20/10. As a Peruvian, seeing the influence of my country in their Mexican cuisine was amazing too.

Had dinner at Hoshi, it was definitely in the top three meals I’ve ever had. The staff was so wonderful, the sushi chef was amazing, bar staff was really friendly. Such a great experience.

We had an incredible first time experience. We also had the pleasure of two amazing personal concierge; Jesus & Damian. They made our stay! Whilst O&O is expensive, and the AUD to USD conversion is currently not at all in our favour. It was well worth it! I O&O have thought of every little detail. So much so, it felt like a second honeymoon for my husband and I for his birthday. Would rebook another trip in a heartbeat.

World class institution!!! Fantastic fitness center, unbelievable breakfasts. Outstanding golf course - best comfort stops in the world. Highly highly recommend Palmilla!! Only one small negative is that the food and beverages are extremely expensive.

I can say that it is one of my favorite places, to come with family or business, it is a hotel that has everything you need. Rooms, pools, EVERYTHING. The attention from the moment you arrive is unique. They take great care of you, from reception, EVERYTHING, spectacular. I highly recommend it. thanks for everything.

One&Only Palmilla in San José del Cabo stands as a premier destination for travelers seeking luxury, privacy, and exceptional service. Originally established in 1956 as a 15-room retreat for the Mexican president's son, it has evolved into a world-class resort renowned for its elegance and exclusivity. 🌊 Location & Setting Nestled along the scenic Tourist Corridor, the resort boasts a prime location with direct access to one of Cabo's few swimmable beaches, Pelican Beach. The lush, manicured grounds and panoramic views of the Sea of Cortez provide a serene backdrop for relaxation and recreation. 🛌 Accommodations The resort offers 174 oceanfront rooms, suites, and villas, each designed with a blend of traditional Mexican architecture and modern luxury. Features include private terraces, some with plunge pools, and personalized butler service. For the ultimate indulgence, Villa One spans 14,000 square feet, featuring multiple bedrooms, a private infinity pool, and expansive indoor-outdoor living spaces. 🍽️ Dining Culinary experiences at One&Only Palmilla are exceptional. SEARED, led by Michelin-starred chef Jean-Georges Vongerichten, offers prime steaks and seafood. Suviche presents a fusion of Mexican and Japanese flavors, while Agua by Larbi serves Mediterranean-inspired dishes with stunning ocean views. Casual options like Breeze Café and Pelican Beach Grill cater to relaxed dining preferences. 🏖️ Amenities & Activities Guests can enjoy two pristine pools, a state-of-the-art fitness center, and a world-class spa offering indoor-outdoor treatments. The resort also features a 27-hole Jack Nicklaus-designed golf course, tennis courts, and a variety of water activities, including snorkeling and yacht excursions. Families will appreciate the dedicated kids' club with engaging programs. 🌟 Service & Experience Service at One&Only Palmilla is consistently praised for its attentiveness and personalization. From complimentary foot massages by the pool to meticulous room service, the staff ensures a memorable stay. Guests often highlight the resort's ability to cater to individual needs, creating a bespoke experience 💰 Considerations While the resort offers unparalleled luxury, it's important to note that such exclusivity comes at a premium. Some guests have mentioned the high costs associated with accommodations and services. However, many feel that the exceptional experience justifies the expense.

Montage Cabo is outstanding. The property is perfectly kept, and set right on a beautiful stretch of beach. Service is first-class — attentive without being over the top. Every meal we had was excellent. The pools and common spaces are gorgeous, and it never feels crowded or chaotic. Really enjoyed the combination of luxury and ease. Everything is seamless. You can relax, eat well, enjoy the ocean, and feel taken care of the whole time.

I stayed at the Montage the weekend of October 3rd–5th and would not want to stay anywhere else. While it is more expensive than other resorts, the level of service and quality of amenities are truly unmatched. The attention to detail is evident in everything—from the beautifully maintained landscaping to the thoughtful presentation of in-room toiletries. We visited to celebrate a birthday, and the staff went above and beyond to make the day memorable. I highly recommend the Montage to anyone seeking a luxurious and personalized experience. The private beach and cove offer excellent snorkeling, with complimentary gear and water sports equipment provided by the resort—an added bonus to an already incredible stay.

My husband and I spent 5 lovely days at this resort and cannot speak more highly of the beautiful grounds, superior service and delicious food. I was thoroughly impressed with how genuinely warm and gracious everyone was, from the front desk staff, to the bartenders, hosts, servers and valet team. We indulged in a couples massage and also received outstanding service there in a high end facility. For dining, we ate at Mezcal for dinner twice, Marea for lunch and dinner and had room service breakfast as well. The food was consistently fresh and tasty. The pool and beach areas were also well serviced by a team looking to meet your every need. We loved the extra special touches, such as the hourly amenities, like sweet treats and cold towels. What impressed me most was how consistently excellent the service was across every corner of the property, despite it being a fairly slow season. I've noticed at other resorts that when there are fewer guests, the staff becomes less attentive, but definitely not here. The staff to guest ratio is incredibly low and it's why this place truly stands out. I've seen a review here and there mention the construction noise. While it was at times noticeable (mostly while at the beach,) I did not feel that it was a constant distraction and would not deter me from returning in the near term. If you are hesitating at all about this incredible resort, don't. Your expectations will be met and exceeded!

We are currently here staying for a week in a two bedroom suite with our two teenage girls and ten year old son. Montage has impressed us in so many ways. First of all, the accommodations are incredible. The rooms are modern, yet not lacking in Baja character and charm. They are sleek, but not cold. We have tons of room and the bathrooms with the outdoor showers are unique and make it feel like your own personal oasis. The food at Montage is also amazing. Every restaurant offers something unique and you could never leave the property and enjoy something special every night. During our stay, the sushi chef from Montage Deer Valley was visiting and we got to try an Omakase menu experience that was truly a memory we will never forget. Everything from the poolside food, room service, and the restaurants exceeded our expectations. The real star at this resort is the staff. You will receive great service at most resorts here in Cabo, but there is something special about the team at Montage. Their warm hospitality makes you feel right at home. They don’t miss a thing, but it’s as if it comes naturally for them. We I’ll be back soon and are very thankful for a very special week here!

The only downside to a stay at the Montage Los Cabos is the subsequent return to reality after a visit to a mythical destination where time appears to stand still. Each detail is meticulously attended to with utmost care and kindness. Every member of staff, from top to bottom, excels in their respective duties. This experience is one where both the imagined and unimagined needs that one may have seem to suddenly manifest effortlessly. A special thank you goes to Armando, the gentleman who personally looked after us. His wonderful disposition and attention to detail are truly remarkable. We also extend our gratitude to Mario in Operations and the entire staff. The service, condition of property and amenities, and the impeccably maintained landscape is very much noticed and appreciated. We are all very much looking forward to another visit to the Montage Los Cabos. My top 10 insider tips: 1. Visit the spa lots and lots and lots. The separate locker and spa areas are very well designed and comfortable. I hope they consider adding a sauna. The shared adult pool was very tranquil and serene. Plan on having lunch there. The spa attendants are on top of it! Jorge and Antonio were well-trained massage therapists. 2. Perhaps look into a room or rate type with extra services. They seem to have a variety of options. We had a full-time butler and it was incredible. We also had a customized dinner experience that was very well done and well worth the expenditure. The daily trainer was a good way to start the day. 3. Do the agave experience, we learned a good bit and the bites are a delight. Umm… ask about the Pechuga Mezcal at the beginning. :) 4. A pool cabana with a private plunge pool will be time well spent. If you’re without kids, grab a spot at the adult pool loungers, but get there early; lots of other options otherwise. No matter where you end up, the pool staff randomly make rounds with complimentary treats. Mini strawberry sorbet macaroons and chilled jicama and chamoy bites were amongst the assortment. 5. A beach cabana is great if you have a larger group, even with kids. The extra built-in amenities are very good to have. Bring water shoes. The beach is incredible but the sand is a bit coarse. 6. Snorkeling, paddle boards, kayaks, and a few other things are readily available and well-tended to. There are lifeguards on the beach, which gives a great added comfort. 7. Utilize the Paintbox kids club and great sitter services. Thanks, Clarissa! 8. Treat yourself to something special. I saw a few things being set up for romantic evenings on the beach, and they looked great. 9. Both their taxi service and private drivers are great. Book them both by the hour or for timed single rides. 10. Security on property is well looked after and discreet.

I absolutely loved my experience at Montage Los Cabos. From the moment you step out of the car and enter the property the Montage team is ready to genuinely take care of you. You will be greeted with the most gracious team. They took such good care of us while we were there to celebrate my birthday and my fiance and I's anniversary. We had a beautiful ocean view, and amenities for our anniversary ready for us when we were brought to our room. We spent so much time at the water, enjoying the complimentary snorkeling. The service by the pool was unmatched as well, with them promptly bringing us food and drinks, and little refreshers every so often, never the same one twice. All the restaurants were fabulous, but we especially loved Mezcal, where we had their signature Carne Asada, which was to die for. They started us off with delicious spiced breads and smoked butter, their presentation being unmatched. We actually forgot to put in an appetizer, but it was completely fine because the carne asada was perfect for the both of us. Not only that, but we had the most delicious chocolate desserts, which on top of that, they brought us a traditional (mayan?) birthday cake and an anniversary treat. It was all fabulous. I definitely recommend this hotel. The most wonderful staff and experience for any time of year. Special thank you to Pedro at the pool, Moises and Lucia at the front desk, and so many others.

We had an amazing experience at Montage! The location, food, friendliness of staff, quality of resort were all top tier. Our personal butler Mylena was an all star. She was extremely attentive and made the experience extra special. We will be staying here many times in the future.

Staying at the Pueblo Bonito Blanco is the perfect balance of peace and relaxation, with just the right amount of margaritas pool side. The décor is older, which gives the hotel a more boutique feel. The rooms and grounds are kept immaculate. We love the service from the wait staff, but especially the service poolside from Cilantro’s. Delicious food, perfect drinks, and the most amazing views. While all the staff is great, we always sit in the same location to ensure we get our favorite waiter, Blas. He’s attentive, funny, and speedy. Many higher-end or newer hotels might be more popular, but there is no hotel either better views of the bay. We love the Blanco!

This is the first all-inclusive experience that I truly enjoyed. 100% plan to return. The quality and the service were incredible in every aspect. Amazing staff truly make a place special, and it's probably in the most beautiful and accessible to town area around. Special shout-out to the breakfast crew for always starting our day out right with laughter and playfulness, and really proper food and beverage 💛 Demetrio, Clemente, Ricardo, Areli and Martin (both), you are all legends.

Overall, we had a good stay — loved the flamingos, koi fish, and birds, plus the convenience of shuttling to the sister hotel. Laura was an attentive and helpful hostess! The location is great, but the property feels a bit outdated, with some rooms showing signs of wear and peeling in the bathrooms. Would also love to see healthier food options and more courteous bar-side service.

I had the opportunity to stay at Pueblo Bonito Blanco for a wedding. We had the all inclusive experience our favorite breakfast was at La Paloma where we ate almost every day. Not only was there food and menu the best out of the other options but the service provided was exceptional in specific Leonardo, Raymundo, David and the manager Ricardo who remembered our faces and would greet us everytime we ate at Paloma. I highly recommend the breakfast you will not be disappointed.

Alfredo was absolutely incredible as our waiter on the beach. We have been longtime owners at Monticristo. We decided to enjoy Medano beach numerous times in our month long stay. Alfredo always was smiling and new our names everytime we came down from Monticristo. We look forward to seeing him again. He deserves the best recognition Pueblo Bonito Los Cabos has to offer. Thank you again Alfredo.

Such a great experience! The service here was amazing — everyone was super friendly and made us feel really welcome from the moment we walked in, especially Ricardo! Our server was so nice and checked on us just the right amount. The food came out fast and everything tasted great. You can tell they really care about quality and customer service.

Blas provided excellent service and we are happy to provide a excellent perfect review Mercedes has been one of my favourite waitresses since coming to Pueblo bonito rise and blanco. She is welcoming, courteous, friendly, and such a fantastic hostess. I absolutely love being greeted by her. It makes my day!

Nice hotel for the price. The restaurants weren't open fully and we couldn't try the full service. The theater events were amazing. Different offers each night. The room was ok, a bit outdated. But was good enough for our family. It would have been nice if hotel had dedicated contract with activity tour facilities. We ended up spending so many hours looking for options and the tour agent didn't give us any benefits over other agents out there. It was still so much expensive. We need something reliable, quick and reasonably priced. Half of the time I was worried if I was getting scammed and didn't feel secure.

I absolutely love this hotel—it’s incredibly family-friendly and made our solo trip unforgettable. From the moment we arrived, Fernanda at reception offered amazing customer service, even calling daily to check on my daughter and me. She’s warm, attentive, and very knowledgeable. Emilio, the talented bartender, made every drink with care, while Ángel at the Mexican restaurant served us with a genuine smile. The energetic animation team kept the atmosphere lively, and the poolside servers were outstanding. Special mention to Gabriel, new and in training, who gave us great service at lunch. Every staff member went above and beyond. Highly recommended!

The layout of the resort is very nice the restaurants, pool, buffet all great. Other guests told me that Cabo Royal Solaris mirrors Royal Solaris in Cozumel Location of the resort is very good too. Right in front of the hotel you can take a short bus ride into town $1 where we brought some nice souvenirs and ate something different for lunch. The staff told me about the bus that leads us to town. The staff is incredible friendly, knowledgeable genuinely nice and friendly. Yes, in the future ,I’ll be vacationing at Royal Solaris again.

I have celiac disease and other allergies and iv been able to get something at the buffet everyday! I ask for my own serving spoon at get there at the beginning before cross contamination happens. The staff are very pleasant and some of them understand my situation. Room service is a learning curve, definitely dont press the "room service" button on the phone. Iv asked a couple times for hand soap and it has yet to come. There is lots of construction right now so its tough to navigate the pool area with changing roadblocks. After dark the lobby or the members bar is the only place that has anything going, the plays are mid, Oscar chills past the main extrance of the beach and hes got the good stuff. but its a short drive from the airport with a beautiful beach view what more would you ask for.

I was drugged by a local who was under the watchful eye of a manager at the hotel bar. I was able to recognize something was wrong. I was able to fight my way out of it, I'm just glad I recognized and got myself away from the crowd of their friends. A security guard was also there. It appears everyone down to the concierge are complicit. I moved all of my family into one of our rooms that was under my daughter's last name, holed up all night until there were enough guests stirring around and we got out of there, left Mexico, and will never go back. I've never been so afraid in my entire life, and literally could not trust anyone. DO NOT GO HERE. I CANNOT STRESS THAT ENOUGH. I hope this makes people not go here, if you do it's totally on you.

GREAT staff, pool, and room. Food was very mediocre. Didn’t feel like authentic Mexican food. We stayed for 5 days. Kids loved it (10 and 7. If the food was better, I would give 5 stars.

Wow, this hotel is truly historic—you can literally smell the centuries the moment you step into the lobby. That delightful aroma of mold is like a free museum tour. The rooms supposedly had a “major renovation in 2022,” but unless repainting a wall counts, the overwhelming mustiness remains proudly intact. The highlight of the stay? The mandatory 24/7 wristband. Forget to wear it, and even with all your documents and keycard, you’ll be treated like you’re breaking into Area 51. Staff will smile coldly and say, “That’s the rule.” So comforting. As for the five restaurants—what a joke. Either fully booked, mysteriously closed, or just serving food so bad it could qualify as punishment. We eventually gave up and relied on Uber Eats to survive. The whole property doubles as a construction zone, so you get the full soundtrack of drills and hammering, with “recreation facilities under renovation” as a bonus. And the Wi-Fi? Let’s just say the signal comes and goes like a ghost from the hotel’s glorious past. In short, if you’ve ever dreamed of experiencing a combo of heritage-site mildew, airport-style security, culinary despair, construction noise, and internet from the Stone Age—this is your place.

Rooms were always keep very clean. All restaurants provided great food and very good service. One server at Forno Restaurant by the name of Enrique went above and beyond with service. Provided special attention to detail. Always made eye contact with a smile. Very appreciative on compliments and made us feel extremely welcome to be there. He made us want to come back. Enrique really did impress!!

The rooms have nice finishes and are mostly well-appointed. The floors are dirty and water leaked into our wardrobe. The full suites have an eclectic mix of utensils, no sharp knives, no tongs, and only a giant barbecue lifter to be used on the barbecue but also in the little frying pans. The location is on the ocean but no beach or even swimmable rocks. Pretty much a rocky cliff. The views are magnificent especially at sunset. The service is always first rate. Many nice pools, see the photos.

I love the resort and have stayed at The Residences there many times. This review specifically focuses on their workout room and Sky Pool. It is a great place with one of the best workout rooms I’ve ever had at a resort. The only thing it is missing is a Peloton bike. Here are some photos I took of the workout room and the Sky Pool (which we have access to and is above Vista Encantada ). I used it every day - a special thank you to Cesar Patmicio - a Sky Gym Coach along with the other coach). They were always there to help/teach in anyway they could. Also, our personal butler they provide was Guillermo and he is excellent- a very kind man and always ready to serve.

PROS: - the decor and landscaping are immaculate - Rooms are spacious - Free shuttle downtown - Doesn’t ever feel crowded CONS: - No heat in rooms and AC doesn’t work well at all - Water in both sink and shower NEVER gets hot, just warm - Service is SLOW at restaurants - At the end of every meal, you have to sign the bill (even though its all inclusive). Given slow service, you might have to wait an extra 20 minutes before you can leave. - there are a lot of hidden fees. They don’t tell you when you book that there are levels to all inclusive and you need to get the premium for the better food. Plus, certain activities and meals have mandatory service fees that your premium all inclusive doesn’t cover. How is it all inclusive then?! - They are VERY pushy about timeshares and do not take no for an answer. They ask at check in, then transfer you to the timeshare people disguised as a “welcome meeting”, then they’ll even call you during your stay and try to convince you to take "just a a 90 min meeting". After sifting through reviews here and on Yelp, I found countless warnings from other guests saying NOT to take those meetings because it's actually 3-5 hours and again they will NOT take no for an answer. What I really don’t like is they are not even upfront about what they're selling. I’d respect it if they were transparent but they try to position it like you’re missing out on $150 worth of resort credit or free massages that come with your stay, but you only get those things if you entertain the aggressive timeshare presentation. Why would I spend hours on my limited vacation doing that?! I think we said no 30+ times before they left us alone. Honestly this really turned us off from ever staying here again. Food wasn’t really a pro or con. It was very average but not something I’d complain about. The only food spot I actually liked was the Juice Bar.

We had such a wonderful stay here! The staff is so friendly, helpful, sweet and enthusiastic! The views are stunning, the restaurants are terrific. The rooms are spacious, clean, and beautiful. The staff, specifically Paul, Trinidad, Elder, Humberto and the entertainment staff went above and beyond in every aspect to make this stay memorable and amazing in every way possible. They were accommodating, warm and welcoming from the beginning to end of our stay. We would absolutely recommend coming and staying here!

We’ve come to Hacienda Encantada for over 15 years and we love everything about this resort. Great pools, awesome entertainment like the Magic Show and Fiesta Night. We did all inclusive this time and enjoyed all the restaurants including the ones at the Marina. Not many resorts include restaurants outside the resort. We played pickleball, rode horses on property (on Fridays) and had a great Thanksgiving buffet. All the staff at the resort was 10/10. Would highly rec coming over Thanksgiving for perfect weather and a great time for our family of 10. The view from this resort is second to none in Cabo.

Ripped off.. I was sold a 6 day, 5 night all inclusive trip and the sales reps were very explicit in the fact it was 6 full days (even saying 18 meals which I got 12.5). I had a good experience and most of the staff were great, besides the fact that I only got 4 of the 6 days that were paid for. Arriving Saturday night I got dinner, then 4 days of all inclusive, but the last day they stopped the all inclusive at checkout before lunch. So if I had arrived to check in at 5pm on Saturday and checked out on time Thursday at 11am I would get a little under 5 days all inclusive… the 6th day is just non-existent and in reality I had just 4.5 days. Spoke to 6 people and all refused to help. Also, expect to pay a lot in tips, hidden fees in the fine print, double charge for taxis ($85 for a $40 taxi), and if you pay for anything outside their strict cutoff the prices are ridiculous ($8 bottle of water). Would have been a nice experience if I didn’t feel so ripped off and got what I paid for. I hate leaving an experience like this angry, defeats the point.

An Unforgettable Stay — Waldorf Astoria Los Cabos Truly Lives Up to Its Name Waldorf Astoria Los Cabos Pedregal isn’t just a resort—it’s a sanctuary. From the moment we arrived, we felt immersed in a level of hospitality that was warm, personal, and truly world-class. The staff were outstanding—always attentive, gracious, and thoughtful in a way that made every interaction feel meaningful. Our room was immaculate, remarkably well-kept for a more established property. The highlight: a private plunge pool with sweeping ocean views, offering a front-row seat to crashing Pacific waves and unforgettable sunsets. The bed was enormous and luxuriously comfortable, making it hard to leave in the mornings. Every day brought moments of delight—from the beautifully curated buffet breakfast with attentive service, to the complimentary delivery of chips, salsa, and beer to our room each afternoon. One especially touching moment was when a complimentary birthday cake was delivered to our room. It was unexpected and extremely thoughtful—exactly the kind of gesture that makes Waldorf Astoria stand out. There’s a reason this resort is ranked #1 in Mexico. The balance of natural beauty, refined comfort, and deeply personalized service is exceptional. If we had to mention anything, it’s the power outages—which we understand are somewhat common in Los Cabos. That said, the hotel could improve its backup generator system. On our last night, the power was out for several hours, including during the night, which disrupted what had otherwise been a flawless experience. Additionally, the gym was under renovation, with equipment temporarily relocated to a smaller space—not ideal, but understandable. Still, these were minor setbacks in an otherwise phenomenal stay. We left feeling restored, grateful, and already planning our return. Waldorf Astoria Los Cabos is more than a resort—it’s a place that stays with you.

I stayed here for the second time to celebrate my 56th birthday! It’s my first SOLO travel out of the country- I had the most spectacular birthday! From the moment I was picked up at the airport, to check in, to thoughtful intentional details, and 4 birthday desserts! Everyone was celebrating me and acknowledging my birthday! Special shout out to Concierge Karen for checking in and ensuring a perfect stay from start to finish! Lastly, as I arrived at the airport I was greeted by a travel concierge who escorted me through check in to security! Could not ask for more!!! Thank you to all the wonderful staff who made this birthday vacay one for the books!!

Waldorf Astoria Los Cabos is absolutely incredible! From the moment we arrived, the service was unmatched. The pools are amazing, the beach is beautiful, and the entire staff goes above and beyond to make your stay perfect. A huge shoutout to Eneyda and the rest of the concierge team—they were phenomenal! Eneyda helped us with everything we needed, from arranging kosher meals to organizing suppers in the kitchen, and was available at all hours of the day. The attention to detail was insane, and the communication between them made everything so smooth. Their dedication truly made our trip seamless and unforgettable. Angela, the sous-chef, was amazing and went out of her way to make sure our meals and dining experiences were perfect. Angel from the pool was fantastic, setting up special chairs for us by the beach and making sure we were comfortable every day. Jorge also deserves recognition for helping us with whatever we needed around the property, always cheerful and ready to assist. We highly recommend Waldorf Astoria Los Cabos to anyone looking for a luxurious getaway with exceptional service. Every member of the team genuinely cares about making your stay unforgettable.

My partner and I stayed at the Waldorf Astoria Pedregal in April 2025, and it was honestly the perfect vacation. The whole experience was incredible from start to finish. The service was next-level as everyone we interacted with was so kind and attentive without ever feeling over the top. The property itself is gorgeous. We had whales right out front that we could see from our room, which was unreal. The food and drinks were definitely pricey, but totally worth it for the quality and presentation. And the spa… easily the best I’ve ever been to. Everything about from the atmosphere, the treatments, the staff was just on another level. I still think about that trip all the time. It really was magical, and we can’t wait to go back.

My husband (then-fiancé) and I stayed here in April 2025 for a 3 night “mini-honeymoon” using Amex free night awards. We are diamond members and were upgraded from the standard base room to a 2 bedroom ocean villa- over 2000 sq feet. This is by far the nicest, most beautiful place we had ever stayed at. From the moment we arrived we received the most mind-blowing service. I still think about our stay daily, months later. I genuinely wish everyone could experience staying here. You feel like a VIP. Also very close to town. They take you in a golf cart to the WA gates. You’re greeted with a cold towel when you return, and waters. I could write an essay on the details but just trust me when I say- you won’t ever forget your stay here.

There are many glowing reviews and it's hard to say even more about what makes this place so amazing, but at the end of the day it comes down to their amazing team! They treated me like a queen, I have never felt so pampered and special in my life and I've stayed at several other five star resorts. They greet you warmly everytime, help you get situated at the pool and their restaurants like a truly welcome and valued guest, ready to meet any request that can improve your comfort and your stay. Just a short list of what stood out: - they keep the ice bucket filled in your room, no need to schlep down the hall to an ice machine - after getting setup by the pool, they bring you ice waters and also have towels and sunscreen at the pool chairs (no need to line up at a towel desk or get wristbands or rush down at 7 am) - The team here noticed when the sun had moved and offered to reposition my poolside umbrella - they kindly check in regularly with complimentary amenities and to make sure everything is okay - basically staying there means you don't have to lift a finger We were so relaxed and restored after spending a week here for our 25th anniversary that I rebooked it for my 50th birthday 6 months later. There was no place I'd rather go back to for another relaxing holiday. Our last beach vacation prior to visiting WA Pedregal was at the WA Grand Wailea in Maui and while the two properties are both under the Waldorf Astoria brand, the service was night and day. They really shouldn't even have the same name! The rest of the Waldorf Astoria properties should get a visit from the team at Pedregal for training and improvement because they have it dialed in perfectly here in Cabo. Shoutout to the amazing concierge Raquel who met every question with professionalism and positivity, Salvador at Don Manuel who served us amazingly and made sure we enjoyed every bite, Jim by the pool for keeping us stocked with yummy agua frescas and who went out of his way to bring us a poolside ceviche that we almost missed due to timing of our arrival and who even cleaned my sunglasses for me! Can't wait for our next stay here!

We had the most unforgettable experience at the Waldorf Astoria Los Cabos. The staff was warm, welcoming, and went above and beyond every step of the way, but we have to give a special thank you to Francisco from concierge. Francisco helped plan and set up our engagement, and the result was absolutely magical (see photo!). His attention to detail, creativity, and kindness made our once-in-a-lifetime moment even more special. From start to finish, everything was flawless beautiful views, luxury service, and a team that truly cares. If you’re looking for a place to celebrate something important, this is it. We’ll never forget it and can’t wait to return.

Casa Dorada is a fantastic resort. Extremely pleased with the service and the friendliness of all the staff. The room was more than spacious and very up to date. Our stay there was such a joyful experience and we will return. I cannot say enough about the 12 Tribes restaurant on the premises. Excellent food- the sushi rocks!!! and the wait staff is so friendly and attentive. With so many options to choose to eat out- we returned to the 12 Tribes most every evening for dinner- not only for the food but the simple but elegant ambiance.. the view of the Sea of Cortez is stunning in the evening as the tourists settle in for the night and the beach is filled with lights from the boats. When you stay at Casa Dorada be sure to dine at the 12 Tribes. You will not be disappointed - And a big HELLO to Uriel... we miss you and WILL be back to see you soon... Thank you for being so welcoming and taking such good care of us while we dined...

I loved the location right on the beach. Only deterrent was the Mango Deck and The Office right in front with loud music late night. It sounded like it was in my room with me. If you're a partier and up late, you'll probably be there instead of in your room like me (I'm getting old and not staying out as late, 😂). Big rooms, great pools and Jacuzzi. Super friendly staff and beautiful atmosphere. Food was ok, not terrific, but what can I expect? Would prefer to eat at other places nearby. Lots of options within walking distance!

A wonderful stay with wonderful staff (shout out Ilse from photography who did a fantastic job and Caesar who were incredibly welcoming and kind). A great location with easy walking distance to Marina. The only thing that would have made it better was more variety in the music they played since it was a lot of 80s American pop for being in Mexico.

Only all inclusive I have ever been to that has hours for it's all inclusive! 3pm. to midnight!! Breakfast cost us $80 every day. Couldn't start drinking until 3pm. Had to sign for everything even though your wearing a wrist ban. Will not be back!!!

The power went out multiple times during our stay only to be told “it was an outside problem”. The room was over 90 degrees and could not sleep. There was no buffet breakfast most of the time and service took over an hour to get our meal. When the food did come, only half was delivered. Watch out for the pool bar because they put other people’s drinks and food on your tab. The staff just blames other staff and no one was able to help us. They closed all restaurants for an event without warning and we could not order dinner. They said they informed us because of an ad on the TV (which did not work). We stayed in the penthouse, and the view was great but I would have rather have had air conditioning. We will never go back.

I would rate the service and the hotel zero stars if I could. Upon arriving to the hotel we were met with drinks and everything was fine. We are checking in and there was a misunderstanding about the booking which we were thrown off about because we were not told ahead of time. Nonetheless even if it was “our mistake” we were met with extreme hostility. The man was rude to us and was making side comments to us when we were trying to figure things out. We mentioned that when we book at home this is never an issue so we just were trying to figure it out and the man continued to make us feel uncomfortable in the space. Aside from that, we agreed to stay and pay extra. Our last day, my friends and I decided to order breakfast from a spot just outside the hotel called “la esquina” before we headed to the beach. We took a couple of bites from our food and took it up to the room to save for later. My whole sandwich and my friends sandwich was in a container that we set aside for later BARELY touched. When we came back from the beach we found that the cleaning lady has thrown away our BRAND NEW food. We immediately called the front desk to inquire about it. No one ever got back to us so we decided to go downstairs and ask again. Upon inquiring about it, the man at the front desk was questioning us rudely and was being condescending to us. He stated he needed to make a report and didnt even check to see that one had been made that morning. He told us that the cleaning lady threw it away because it was allegedly in the trash…the trash can in the hotel room in the bottom of the sink which you have to open two cabinet doors to get to…if I would have thrown my food away I would know where to throw it. If I was a WHITE AMERICAN man the workers would never think twice about speaking to us the way that they did. Everything here is catered to a white audience and I just didn’t fit that. I have traveled many places and have never received such HORRIBLE hospitality from a hotel specifically where it matters most. To let us know they would not be replacing the food they wasted, they went in our room and left a cookie. I don’t care about the money I care about being spoken to with respect. I will NEVER stay or recommend this place to anyone. There are plenty of hotels that are better than this one for the same price that would be better to look in to.

I found this resort to be very nice and well situatied to restaurants and the Marina. The staff was the best; so helpful always. The room was excellent and exceeded my expectations. Thank you for your hospitality.

**edit** manager reached out to me and asked me to provide proof that staff was tagging on additional service charges to checks. I emailed her pictures of the receipts and she has totally stopped responding. The manager is lacking in business skills. Do not stay here. It’s a front to get you to join a timeshare. If you don’t, they treat you like garbage. - reception was completely rude, they ran my card 3 times for the shuttle -took shuttle downtown, paid for round trip, shuttle never picked us up. We had to get a cab back to the hotel - they add gratuity into checks, and get mad when you review food service checks thoroughly. NOWHERE is it stated they will add gratuity in. Then if you don’t tip more on top of it, they get upset. I am considering disputing the 15% charges on my cards. One woman tried to charge us $134 USD for the buffet when it was only $35 per person. -food is mediocre AT BEST. -check in time was 3, we didn’t get our room til 4.i paid for an ocean view, I got a view of a tree. -they refused to give us a map of the property because we wouldn’t sign up for a timeshare presentation. -when we got back I did an online survey about the property. All they said was “sorry. We hope you come back”. -busted staircases off foundation. Bed sheets didn’t fit the bed. -ZERO activities on the property. This place is absolutely distasteful and a disgrace. They have their staff write better reviews to bump their ratings. Save your time and money, stay downtown.

Beautiful resort and great beach front location. We have been coming here for the past 10 years for family holidays. Regrettably in the last few years specifically the last two years the level of service, responding to guest requests and quality of food served pool side has gone down. We arrived here three days ago in a two bedroom suite. One of the rooms had no clothes hangers, window was stuck and we could not close it all the way. Called the front desk for assistance. We were told someone is coming. Three days later no clothes hangers arrived and the stuck window is not fixed. This is after my wife went to the front desk several times. Pool side there were bugs that bite us. Several times we told the pool staff and the front desk staff in person to at least spray the area where we were sitting. Nothing was done and no one follow up with our request. It is not easy to relocate to a different area. Most pool chairs get occupied by people’s stuff from sunrise or even before. Good luck if you show up around 9AM to find a vacant spot. The sad part is the management ignores our requests for help. It is not the staff at the pool the fault is with the managers running this place. I hope they take this note to heart and try to do better by their guests. We like the setting and architecture of this resort a lot, but we are rethinking if it is enough to come back with this noticeable decline in the service.

We had an amazing stay at Hacienda del Mar Los Cabos. My fiancée and I came for a relaxing beach getaway, and the staff made our experience truly special. The concierge in particular was outstanding, very attentive and helpful with everything we needed. It’s a big plus that the resort is part of the Marriott Bonvoy family, so you get all the loyalty benefits and can book easily through the program. The property itself is beautiful and very photogenic, with multiple pools and scenic spots to explore. Renovations were ongoing during our visit, so there was some construction noise and a few closed areas, but nothing too disruptive. The rooms are comfortable, though they had a bit of a humidity smell, probably from the AC. We tried the new all-inclusive plan and really enjoyed the food. It’s still a mix between the traditional European plan and the full all-inclusive model, so you’ll need to wear a wristband for now, but I expect they’ll simplify that soon. I definitely recommend booking the all-inclusive option in advance. It’s worth it considering restaurant prices on-site. Service was friendly and attentive throughout, and we also appreciated the free valet parking and the option to store our luggage before check-in so we could start enjoying the resort early. Overall, a wonderful experience and one we’d gladly repeat.

Spent a week in one of the timeshares with my mom and sister. The rooms are a little dated, but still very beautiful. The 3 of us appreciated the space of the timeshare and we never felt cramped. The grounds are stunning! Service is excellent. Food was pretty good. My only complaint were all of the drinks were very weak...didn't taste any alcohol at all. Im glad I didn't pay for the all inclusive package, priced at 185 per person per day! Our bill at the end of the trip was 1/3 of what the package would have been. I would definitely return to this wonderful property again.

DO NOT SIGN UP FOR THE TIMESHARE TOUR!!! This hotel is a front to get people onto the property so they can talk you into buying into their timeshares. They hit you up right at check-in with the initial pitch to come to their presentation. I've been to many of these in the past and I get it. But these thieves stole my time and money and we didn't get anything they promised in terms of discounted trips because we didn't want to stay for the 3 hours sales pitch when they said it was only going to be 1 hour. Resort is okay, not 4 star, maybe it use to be when it was first built. Dated and in need of upgrade. Restaurants are insanely expensive forcing you to buy the meal plan if you are going to stay on property to eat and drink. Our room was nice and recently updated. But many are still nasty and the resort smells like sewer in many places. Service was great. Breakfast buffet is awesome if you want to spend $50 without drinks. Beach is not safe for swimming as is typical in this area of Cabo. Beach has nice sand, just no swimming. Overall, go somewhere else for the price.

Cabo has become one of our favorite places on earth. Hacienda del Mar Los Cabos is an elegant, sophisticated resort. With two 5 star restaurants, an Italian restaurant, a sushi bar, taco bar, and a sports bar on the property, you are never without amazing food. Every employee wants you to have the most enjoyable time. They work hard to get to know you and make sure you have everything you need. They are always right there to answer questions, take you to your destination or get you what you need. All rooms are cleaned daily with full respect to your privacy and belongings. I can't say enough good things about Hacienda del Mar. We love it so much, we brought our extended family down to enjoy this special piece of heaven. If you have any reservations about becoming an owner, stay on the hotel side (Marriott) and experience the dream of this property.

The rooms and location was great. It was peaceful and quiet. If you're into party life then this isn't for you. I rated the 4 star service just because the last night I was there, the Thai restaurant by the pool just provided very bad service. The hostess was great but the waiter himself was horrible. The food had no taste, I had the pho noodles, the pad thai and it lacked flavor. Other than that the entire stay was perfect. If you go here, definitely book the all Inclusive because it's expensive if not.

This was our second trip to this location, this time for our babymoon. The staff not only went above and beyond with some fun extras, but the location, facility, food, and service remain top notch. We will certainly be back in the future. Shoutout Eduardo for making sure everything was great.

We had the most incredible stay at Chileno Bay for our 2nd wedding anniversary. The service was truly top notch - they made us feel special every chance they got. From walking into our room with chocolate covered strawberries and happy anniversary on the TV, to congratulating us at breakfast, Chileno Bay staff really is incredible. Our room was absolutely gorgeous, very comfortable bed, designed well, etc. The food at Yaya, Comal and the pool were all delicious. This was the first time I’ve stayed at Chileno Bay but due to what an unbelievable weekend it was my husband & I agreed that we must come back for future anniversaries. An absolutely spectacular hotel, staff and experience. Truly one of our favorite weekends of the entire year.

Our stay at Chileno Bay Resort by Auberge was nothing short of spectacular — truly a five-star experience from beginning to end. We were able to book this resort at an INCREDIBLE discount (TikTok: luxurytraveldeals or dm me @kalianacantrell on IG). Typically this stay runs $1K/night, but we got a rate at $1,800 total for 4 nights. So we didn’t mind splurging for the on-site restaurants during our stay. It was absolutely well worth it. Cabo resorts can be hit or miss, do not second guess this property — even those who are traveling as a family will absolutely love this place. From the moment we arrived, we didn’t have to lift a finger. The concierge and staff anticipated every detail and went above and beyond to arrange special touches throughout our stay. What stood out most was the service: warm, genuine, and consistently top-tier. Everyone radiated such positive energy that it was clear they genuinely love what they do. After visiting other nearby resorts, it was obvious that Chileno Bay’s service is on a whole other level. The included activities and spa amenities were a highlight. The spa itself is a true gem, and I loved that you can access the world-class facilities even without booking a treatment — it elevated our entire experience. The fitness center is state-of-the-art, with every machine you could want, plus incredible classes like sound healing and fitness sessions led by inspiring instructors. Pickleball courts, water sports, and wellness activities rounded out the offerings perfectly. The restaurants were phenomenal — every meal, from breakfast to dinner, was fresh, creative, and delicious. Dining here feels like an experience in itself. During our stay, thousands of butterflies surrounded the property, adding a magical touch to an already beautiful setting. Another standout is the security and privacy. The property is fully gated with multiple checkpoints, which made us feel incredibly safe. A complimentary shuttle connects guests to their sister resort, Esperanza, and the concierge will happily arrange curated day trips if you’d like to explore. Honestly though, the resort is so amazing that we didn’t feel the need to leave all week. The beach is swimmable, though the waves can be rough — but that hardly matters, because the pools are stunning, with an unbeatable vibe and attentive staff. The rooms themselves are perfection: plush beds, luxurious bathrooms, and thoughtful touches everywhere. Chileno Bay is a rare place where luxury, wellness, and heartfelt hospitality converge. It’s a resort that makes you feel cared for on every level. We left feeling rejuvenated and already planning our return. It was a wellness retreat for us! Without question: 5 stars, highly recommended.

If you ever wonder what is like to be treated like royalty, this is the place. I had a wonderful vacation at this resort with top of the line service. The staff here is amazing. I want to thank Daniel, Alejandro, Gustavo, Ernesto, Jason, Mario, Boris, and David. I have no complaints at all, I highly recommend this resort. Snorkeling is a must at Chileno Bay.

We booked an extremely last minute trip to get out of the rainy Houston weather (booked it on a friday for a monday arrival). Our go to resort (Las Ventanas) was booked so we decided to try Chileno Bay Resort. We've been going to Cabo for 15+ years and in the past few years have driven by the gorgeous golf course at Chileno Bay and decided now was the time to try it. FYI - the course is private and you have to stay at the resort to play their golf course. The golf course was beautiful - everything was well maintained and the 2 caddies we had were great! Now onto the hotel: 1.) Grounds - beautiful and well maintained 2.) Room - we had an ocean view room - the view of the ocean was a little comical. We were on the bottom floor so the view was more garden, pool, and a little bit of the ocean. The lightening in the bathroom was probably the worst lighting I have ever encountered - it was extremely dim. So much so that I mentioned it to another guest at the pool - she said the lightening in her bathroom was fine, so maybe it was just our room? The rest of the room was fine. One thing to note - they have complimentary snacks (popcorn, plantains, and corn nuts) but be aware that once you consume them - they will not be refilled - which I found a little odd at a high end resort. 3.) Pool - there are 3 pools - we only visited the adults only pool. It was nice - never had a hard time to finding a spot and the service at the pool was attentive but not overbearing. 4.) Restaurants - YAYA was great - we ate there twice because the food and service was so good. TNT - had lunch at the pool there a few times - food and drinks were good. Comal - this is the only sit down restaurant on property that serves breakfast and I think because of that they have a huge service issue. Every single day it was a struggle to get water, coffee, and juice. One morning I waited over 15 min for a cup of coffee - I finally just grabbed my cup and went over to the coffee station and helped myself. It was very frustrating -perhaps they should up the number of staff for breakfast to try to alleviate some of the service struggles. We also ate there for dinner and did not have the same service issues. 5.) Concierge - our designated concierge Fernanda was wonderful! She was extremely responsive and helped us with several issues/requests. 6.) Experiences - we were there over the 4th of July holiday. They had a beach BBQ - it was an extremely cute set up but the food was a disappointment. We didn't realize it was a buffet - if we knew that, we would have skipped it. Also, we are from Texas so it is hard to compete with our BBQ. But the decor, drinks, and band were great! Overall - will we go back? Probably not, unless my husband wants to play the golf course again. There are too many high end hotels in the area with exceptional service that are well worth the money.

My wife and I stayed at Chileno Bay to celebrate our babymoon and we had the most amazing time here! The hotel was so modern and chic. The room was beautifully decorated and had so many little touches that really elevated the experience. I was checked in at the reception by Madeleine and Andrea, who were extremely friendly and sweet. My wife flew in separately and her flight was delayed and the staff got on the phone with the airline company to get an update which was really above and beyond. Our concierge, Eduardo, was so helpful and constantly checking up on us. He moved multiple dinner reservations around for us even when we were dining at other hotel restaurants! He also put together this really cute arrangement for us one of the nights to congratulate us on the pregnancy. We ate at Comal restaurant for breakfast and dinner which had immaculate views / vibes. Our waiters Orlando and Daniel were really personable and friendly. Will be returning for sure!

We have stayed several places in Cabo and this place is the best! Top rated staff, food, rooms, and everyone goes out of their way to make your stay perfect.

We stayed at Garza Blanca Hotel in Los Cabos and overall, the property is beautiful and the drinks were good. However, our experience was seriously marred by poor service and unfriendly staff, especially a hostess named Ana. When we tried to join a Mexican party at the hotel, Ana gave us the biggest attitude, looking us up and down, and told us it was a private event we couldn’t attend. Keep in mind, we paid for an all-inclusive one-bedroom room, not a cheap stay. We asked another employee for guidance, who pointed us back to the event, but Ana was still rude and denied us entry until another staff member intervened. We had a few drinks and went back to our room. Later, wanting to return since there was nothing else to do at the hotel that night, Ana again denied us entry claiming max capacity, even though the space was less than half full. When I laughed and asked for the server, magically a table appeared. For bad luck, Ana works at multiple restaurants there and always remembers our room number and gives us poor service everywhere we go. Reservations are absolutely required, and if you don’t book well in advance, you’re basically stuck eating in your room with only pizza or burgers available. They seriously won’t let you into the restaurants without a reservation even thought you can see the restaurants are not even half of the capacity they wont let you in, and you’ll be judged wherever you go, despite us wearing very nice outfits. Pools close quite early, there’s not much to do after 8pm except stay in your room. The food quality is disappointing, though drinks are decent. If you get sick, the doctor on-site charges $150 just for consultation plus meds. When my partner couldn’t eat the room service menu (mainly burgers, pizza, and tacos) due to dietary restrictions prescribed by the doctor, plus because we did not paid over $3.5k dlls for this type of food, we were told we couldn’t get food delivered from the restaurants to the room, even though the concierge said otherwise. I had to fight for 2 hours to get food brought to the room so my partner could eat. The staff was completely indifferent. Also, the “presentation” they advertise takes 4 hours, not 75 minutes as they claim, and everything at the hotel takes forever including bringing the check at restaurants. Trying to leave early if they don't bring your check just irritates the staff. Check-in took about 40 minutes waiting in line and another 40 minutes doing paperwork, even with a reservation. Overall, the hotel is nice, but the service ruins it. If you plan to stay here, beware of the terrible hospitality and limited activities. Most importantly, they seriously need to fire Ana (the hostess).

I travel to Cabo every year and typically stay at Marquis or Hard Rock because of their consistently exceptional service and dining. This year, I decided to try Garza Blanca Cabo after seeing several positive TikTok reviews. Unfortunately, my experience did not meet expectations. While the property is beautiful, the overall service fell short compared to other Cabo resorts. At check-in, we were told the concierge wanted to talk to us about the property. Instead of a genuine welcome, the conversation quickly pivoted into a timeshare-style pitch (though they insisted it wasn’t timeshare). When we asked about the time commitment, we were told it would be two hours. In exchange, they offered a “discounted” massage at $120 instead of the regular $245 — far less generous than other resorts that provide complimentary gifts for attending these presentations. Once it became clear we weren’t interested, the concierge’s tone turned cold and unwelcoming. Combined with the front desk staff’s lack of warmth, this set a negative first impression. All-Inclusive Package: The explanation of the premium charges with the 20% discount was unclear and misleading. I was told that the $120 daily credit would offset premium dining options at a discounted rate. In practice, the credit applied only to the discounted portion, leaving additional out-of-pocket charges that weren’t communicated upfront. The food itself was delicious and high quality, but unfortunately, the overall dining experience was undermined by broken air conditioning in the restaurants and the resulting fly problem, which made meals uncomfortable and unhygienic. Dining Environment (A/C Issues): For two consecutive days, the air conditioning was not functioning in certain restaurants. Dining in the heat was extremely uncomfortable, and rather than providing temporary solutions such as fans, the resort simply opened doors and windows. This allowed flies to enter the dining areas, creating an unhygienic and unpleasant atmosphere where guests were swatting flies while trying to eat. We even asked for fly fans at our table and were told they could not provide any, as all available units were being used at the buffets. For a luxury property, this lack of preparation and contingency planning was disappointing. Wi-Fi: Complimentary Wi-Fi was very slow and difficult to use. The property offers a premium option at $30 per day, which can be covered by the daily credit, but for a resort of this caliber, I would expect reliable standard Wi-Fi without requiring an upgrade. Overall, Garza Blanca Cabo did not deliver the value or hospitality I expect from a luxury Cabo resort. I would not recommend this hotel. TikTok reviews are misleading at best — and likely paid promotions to hype up the property

Stayed for 6 days/ 5 nights. At first glance the place looks great, and the common areas are well cared for, but look a little deeper and you see that this place is dated. The location was not great and it has a section of beach that is not swimmable. It is a good drive to actually get into Cabo for the things you want to do and see. Also, despite being "all inclusive" there are sections of the resort, the best parts, that are members only. Finally, the food offerings were sub par at best. The daily buffet had a small variety a d food that could be produced as cheaply as possible. Honestly, I wouldn't go back even if it was free.

My wife and I are Elite members with Tafer and we have loved every property we have been to! The service is unmatched, the staff are so polite and accommodating, the resorts are beyond gorgeous and manicured to perfection. We stayed in a 3 bedroom suite on the ocean which was spectacular. It is advised to get the all inclusive package when you stay as it is all you can eat and drink. Otherwise you’ll spend more money paying on your own. The food is delicious. I have never had a bad meal at any of their properties. If something isn’t to your liking they will fix it. The drinks are also amazing.

This was our first and likely last stay at Garza Blanca Cabo, and overall we left feeling disappointed considering the price. We stayed just one night since we were on an overnight port on a cruise and arrived at 3 PM. Check-in was smooth, but we were not offered a property tour or any guidance for such a short stay. We spent nearly 15 minutes on the phone just to secure a dinner reservation—something that wasn’t communicated as necessary at check-in. Dinner was only available at 5:30 PM, which left us less than two hours to enjoy the pools (which close before 8 PM). After dinner, there was very little to do around the resort in the evening. Dinner itself was excellent—especially the sushi and drinks—and the staff was polite. We also appreciated that the team credited the cost of our ocean-view upgrade after we realized the “view” was a tiny sliver only visible from the balcony. However, several other frustrations added up: • Even though it’s all-inclusive, you must sign for everything, which slows things down. Differently colored wristbands for non-inclusive guests would save everyone time. • Breakfast the next morning was far below what we’ve had on cruises or other all-inclusives. • Our room keys stopped working at 9:30 AM, and resolving that plus our check-out (including the credit for the view) took over 40 minutes. • No one offered extended pool access or late checkout despite our single-night stay, leaving us feeling rushed and unable to enjoy the property. While the resort is beautiful, the overall experience felt like an overpriced waste of a day.

Title: Anniversary Ruined at Garza Blanca – Broken Promises and Insults We booked Garza Blanca to celebrate our anniversary, expecting a luxury experience. Instead, it became one of the most disappointing resort stays we have ever experienced. The Food & Beverage Manager accused us of being liars, suggesting we were trying to get free items. This accusation was false, offensive, and extremely unprofessional. No guest paying for a five-star resort should ever be humiliated in this way. Adding to the insult, the resort promised us a Tomahawk steak dinner for our anniversary, but this was never delivered. A special occasion we had looked forward to was ruined by broken promises, disrespect, and complete indifference from management. When we tried to escalate the matter, management was dismissive and unhelpful, making no effort to resolve the issue or salvage our experience. For a resort that claims to provide luxury hospitality, the lack of accountability and guest care was shocking. We will not be returning to Garza Blanca and cannot recommend it to others. There are many resorts in Mexico that deliver true hospitality and respect for their guests — Garza Blanca is not one of them.

We checked into the hotel on June 27, 2025, around 12:00 PM and were initially welcomed with champagne. However, our experience quickly deteriorated, culminating in a horrific incident where my fiancée became a victim of a sex crime. At approximately 2:00 PM, we had a scheduled appointment with the wedding and event organizers to tour potential ceremony and reception areas for our wedding planned for March 2026. Unfortunately, the wedding organizer was late and responded disrespectfully when we inquired about her whereabouts, saying, “I’ll get to that.” The facilities did not meet our expectations, and when we voiced our concerns, her response was dismissive: “That’s what we have to offer.” We expected a higher level of professionalism and enthusiasm, given the significance of our event, but her lack of engagement was unacceptable. At around 3:00 PM, we ordered room service that included margaritas and French fries. Shortly after, around 3:30 PM, there was a knock at our door. I had just stepped out of the shower, delaying my response, while my fiancée was on the balcony. When I opened the door to the room service staff—a Hispanic male—I noticed he entered, set down our order, and seemed to survey the room, particularly the balcony area. While he was in our room, I received a phone call and informed a friend that I would meet him at the pool in about 20-30 minutes. I left the room shortly after finishing the call. At approximately 4:00 PM, a Hispanic male entered our room without our knowledge or consent, using an electronic key card. My fiancée, who had just come out of the shower and was unclothed, mistook him for me when she heard noises. However, when she realized he was not me, she screamed and rushed back into the bedroom. He quickly left the room with the items he had brought (glasses and tableware). It is crucial to note that my fiancée is a survivor of sexual assault and found it difficult to discuss the incident, as it was deeply triggering for her. She wanted to move past it and enjoy the remainder of our stay. However, later that evening, she revealed her belief that the man had been in our room while I was out by the pool, potentially watching her shower. This violation is not something we can overlook, and due to the incident, we agreed to check out of the hotel the following day. On June 28, 2025, at 11:30 AM, while checking out, I informed the front desk clerk about our early departure. He noted that our checkout date was still two days away and asked for the reason for our early exit. I elaborated on the incident that occurred the previous day at 4:00 PM. At that point, we were escorted back to the lobby, where I asked to speak with her supervisor. I then spoke with the front desk manager, Jose Luis Penaloza, who informed us that he was aware of the situation and asked us to complete an incident report. I asked why we had not yet spoken with anyone from the safety and security department, as this issue required proper investigation and documentation. The manager began to talk over me in a hostile tone and insisted that I fill out the form. I requested that he call the local police department so I could document the situation with them. He responded, "You're going to waste more of your time with the police; they're not going to help you." At that moment, hotel staff began to crowd around us as other guests started leaving the lobby. Due to the unwanted presence of the staff, the front office manager’s demeanor, and our fear of potential retaliation, we decided to leave the property in our Uber.

This was our first time staying at this property. We used exchange points to book 2 rooms. The property is beautiful and well maintained. The restaurant and bell staff were excellent. My family member had an issue with the air conditioning in her room. They showed her a room that was available then told her later the room wasn’t available. It was an all day hassle and I felt it should of been handled quickly considering the resort wasn’t full. Overall is was a very nice stay snd we would book again. Lots of good food options

Now this resort experience was perfect. I loved everything about it. It was really well kept and the rooms were really nice. The room service was also amazing. And the food was next level but a little bit pricey but it’s a resort so that’s to be expected. The sunsets where super pretty and the beach was awesome. Los Cabos airport is one of the nicest Mexican airports as well so that’s nice to get to fly in there. Now I loved my stay and I’m sure you will too and I would highly recommend.

We had a great time, but we're very laid back, patient and tolerant people, so keep that in mind. First off, the employees are top notch, the grounds are gorgeous and well taken care of, and the views are amazing. I'd give the food a 6/10. Breakfast at Tomato's was great, dinner at De Cortez was spectacular, but lunch at Las Sirenas was just ok. We also had dinner at Pitahayas which was good. Not amazing but not bad. Rooms I'd give a 5/10. They are cozy and clean, but not very sound resistant, especially the front doors, and the TVs are way out of date. The pools and beach were great, a 7/10 at least, but busy and hard to find seats. It's the guests that are rude, not the employees. People put their stuff down to "claim" their seats and then may or may not even use the seats. I took it up on myself to clear towels myself, but if you ask an employee, they will assist in finding you a seat and removing a jerks towel and belongings that have been there for hours. Lastly, we thought that there were plenty of amenities during our 5 days here, but we like to experience things, so you can't be lazy if you want to have fun experiences.

Everything about this resort is designed to rip off the guests. The $310.00 (usd) room will be $442.00 (uds) with resort fees and taxes. The food and drinks are insane $56.00 (usd) for 3 shots of Baileys in 3 cups of coffee (coffee an additional $7.00usd). If you eat at the resort, expect over $200 (usd) per day (per person), which is assuming you do not drink alcohol. The resort from the outside is absolutely beautiful. Thr grounds are very well maintained. However, the more you see, the worse it gets. The rooms are very dated. Multiple non-functioning items. Toilet leaks, plugs do not work, doors sticking, etc. The staff is friendly, but the service around any of the pools was poor. Overall, I will not go back and certainly not recommend it.

Beautiful resort ! It’s a treat just walking around the place. Staff is very friendly friendly, very helpful. They have accommodations that fit every need and want. Really easy to book activities off resort. Cool golf course about 5 miles up the road. They have two on site, very good but very pricy. We just want to use the practice range but on site does not allow that, full green fee now matter what. Thus went up the road to a course that does … 20 bucks to have unlimited use of practice range. Would go back in a minute !

Beautiful and unique resort, full of lush gardens and landscaping, well-maintained facilities, and very friendly and attentive staff. The property is huge so even though it's right on the beach, your room may or may not be close to it. The food and drinks are really good, but expensive (definitely expect resort prices). The beach is beautiful but the waves were strong the whole week we were there so probably not safe for most to swim there (we hardly saw anyone swimming on the beach). However there are several pools and they're all amazing. The only downside is that not all the rooms are renovated. Ours was clean and comfortable but the furniture was outdated.

From the number of 4 and 5 star reviews I see here, it appears many are having a different experience than we are. We booked 11 days @ $4000 total (about $364/day). So far, we've encountered testy desk personnel, astronomically inflated drink and food prices, and the singular joy of being chased off of various chaise lounges which we were told are only available as rentals. We've got nine days to go, and I am already marking this down as one of the worst vacations we've ever taken - and we travel extensively. Since the location is scenic, with spectacular views, and some of the staff are friendly, I am giving this two stars. I would not recommend. Addendum: After looking at other 1 and 2 star reviews, I see that they routinely respond with apologetic boilerplate and express the hope that you'll give them another chance. What they don't do is offer to make the situation right. Lip service means nothing, and experienced travelers are insulted by it.

The hotel itself is beautiful and most of the staff were kind and welcoming. We especially enjoyed the spa — our couples massage was wonderful, and we appreciated being able to use all of the amenities beforehand. That was honestly the highlight of our stay. That said, we booked this trip mainly to relax, and unfortunately it was nearly impossible. For two mornings in a row, the guests next door had a dog that started barking at 6am. We also saw them putting the dog into the pool that was connected to ours, which was very unpleasant. Both nights we asked the front desk to address the situation, but nothing was done until the third night. Only then did the staff call us and offer a “solution,” which was for us to move rooms. Since we were not the problem — and we had already unpacked for our 4-night stay — I refused. The hotel was only at 50% capacity (we were told this at check-in), so it seemed more logical for them to move the other guests further away, which is what they eventually did. Even without the dog issue, it was hard to get rest. The doors felt paper thin — we could hear everything in the hallways, from flip-flops to conversations to housekeeping. The heavy doors also slammed loudly, which made mornings very noisy. Another concern was safety. While we were having breakfast in our room, there was a 5.3 earthquake. No alarms went off, and no staff checked in on guests afterward. That left us feeling uneasy. Service was also hit-or-miss. Our concierge in particular was very disappointing. After a morning fishing trip, I asked if he could arrange to send a smoothie to our room since the lunch restaurant would be closed by the time we got back. He said it wasn’t possible. In past hotels, concierges have always tried to make things happen, so this felt like poor service. Later, when we asked him to arrange our airport transfer, he said a bellman would come at 2:00 and our car would be ready at 2:30. At 2:15, no one had come. We texted and called him with no response at all. We had to call the front desk ourselves to get help with luggage and confirm the car (thankfully it was there). Overall, while the spa and some staff interactions were positive, the lack of rest, noise issues, poor handling of the dog situation, safety concerns, and the very unhelpful concierge left us disappointed. We were hoping for a relaxing and seamless experience, but it fell short.

Nobu is a sleek minimalistic resort. Our room had an amazing ocean view and was very comfortable. The staff made sure it was cleaned frequently and well stocked with water and toiletries. All of the restaurants on the resort had amazing food and drinks. For the price I would have expected the customer service to be uniform across the resort. It was hit or miss depending on where you were. The location is great if you’re looking for a quiet vacation. There isn’t much else around the resort.

Room is spacious, clean and with more than like modern style, which I really loved. Also, we stay at the swim up suite which was great for easy access to swimming pool and my kids loved it. Overall, the resort was pretty new, clean and luxurious. The only drawback is the location. The hotel is away 30 to 40 minutes away from Lowe's. We're almost 50 minutes away from San Jose Cabo, which was a bit difficult for us to go out food or main locations. This is ideal for families with kids or couples who want to stay at the resort and enjoy the atmosphere, food, and pool services available on-site. It's not the best choice for those who plan to venture out and explore the surrounding area. The choice of restaurant was not that various, especially nobu restaurant is super expensive.

We had a beautiful stay and the staff on the property everywhere we went was amazing. I wish I had done 2 spa days instead of one because the personal care was top notch. I wished I knew they lifeguard at pool name because I appreciated him checking on my husband to make sure he didn't get overheated and cracked a funny joke had us dying. Our rooms were spacious, clean, and well maintained which I really appreciate. This is a more chill laid back and romantic property if that's your vibe. Sophistication is what I look for in a resort and that's what we got. The room already set up and had a crib and tub in for the baby.

Just got back from a 5 day stay in Nobu Los Cabos. I am not really good with leaving reviews but just wanted to make it clear that it was an amazing experience, the service and staff was excellent. We really wanted to recognize Cesar’s as our concierge. He went above and beyond in making our stay at this hotel feel amazing. It was our anniversary so we got a bottle of champagne and also help us book a tour on a boat. The food and drinks were great and the experience at Muna restaurant exceeded our expectations! Just a little side note, at our last day a lady named “Amor” helped us with our check out and I’m glad it was our last day and we had a very pleasant experience with everyone else, because her attitude wasn’t right. She seemed very passive aggressive answering basic questions and just bothered. It just didn’t feel like she fits working there compared to the other staff. I saw other reviews saying the same, Definitely needs to get addressed because it ruins the experience if she would’ve been the one helping us out throughout our stay. Glad it wasn’t the case.

Here’s a polished version of your review — strong, clear, and professional while still getting your frustration across effectively: ⸻ Title: Overpriced, Misleading, and Exploitative Policies I stayed at Nobu Hotel Los Cabos and was extremely disappointed. Everything here is an upcharge — from the food and drinks to the smallest amenities. Even non-alcoholic drinks are marked up to absurd levels. The biggest issue is how they monopolize transportation. The hotel and taxi services clearly work together — they make it almost impossible to use Uber or arrange your own ride, forcing you to pay their inflated taxi rates. It feels like a setup designed for their convenience and your expense. They also advertise a $1,000 spa credit, which is incredibly misleading. Anything you book with that “credit” is charged an additional 33% premium, making it feel more like a marketing trick than an actual benefit. For the price, you’d expect five-star transparency and service, but instead, you get a series of hidden fees and restrictive policies. Beautiful property, but unfortunately, the experience doesn’t match the hype. ⸻ Would you like me to tailor this specifically for Google Reviews, Tripadvisor, or Expedia (each has slightly different tone/length limits)? I can adjust accordingly.

UPDATE: they claim in their response to this review that they have no report of the moldy room. That is a LIE. I spoke directly with their manager about it and even signed a paper he claimed was going to be used for his report. I reaffirm my opinions below. Don’t stay in the sake suite. The room is filled with MOLD/MILDEW. I suggest thinking twice before you book here. The pool, spa and restaurants are all amazing with kind and friendly staff. But it’s hard to forget about a suite that stinks awfully of mildew or mold. My wife and I got engaged and married here at Nobu. We want nothing more than the best for this resort. Nobu is supposed to be synonymous with Excellence. To pay for a suite and enter to that smell was really frustrating. Maintenance is a major issue there for some reason. I truly hope they get it together because we hoped it would be a place we could visit for years to come and with the track they are on that is not going to be possible.

I had such a wonderful stay at the JW Marriott Los Cabos! From the moment I arrived, the service was top-notch. Everyone at the hotel was kind and attentive, but I was in closer contact with Karla, and she was absolutely amazing. She went above and beyond to make sure my stay was special. I happened to check in just a couple of days before my birthday, and she arranged the most beautiful surprise that truly made me feel celebrated. The property itself is stunning, and the spa is one of my favorite parts. it’s such a relaxing and beautiful experience. There’s really nothing not to love about this place. Everything met my expectations. In fact, I loved it so much that after checking out, I came back for one more day before leaving Cabo. That says it all! I can’t wait to return, and I’m so grateful to Karla and the entire team for making my time here unforgettable. Thank you for your amazing service and hospitality. Hopefully, I’ll be back soon!

Brutal Attack Ignored at JW Marriott Cabo I was brutally attacked by another guest during my stay at JW Marriott Cabo, and the hotel staff failed to respond with urgency, care, or even basic human decency. Despite being visibly injured, bleeding profusely, and pleading for help, staff prioritized protecting the assailant - a male guest with Marriott status (“our member”) over providing medical support or calling the police. I was left bleeding, disoriented, and completely unsupported while they delayed, ignored protocol, and showed zero compassion. As time passed and I lost more blood, I struggled to the annex reception for help. No one was there. I went behind the desk and tried to call the police myself. Over 20 minutes had gone by, and I still needed urgent medical attention. I felt absolutely hopeless and I am forever traumatized by the lack of assistance or protection from Marriott staff. I had to get the U.S. Embassy involved. In following up, I learned no incident report was ever filed by the staff. Management attempted to cover up my attack after accepting bribes. I escalated this to corporate, informing them of video footage, medical records, and a signed admission from the attacker yet I still received absolutely no accountability yet alone a apology. This could have cost me my life!! This incident haunts me every single day. In light of the recent attempted kidnapping of a woman in Tunisia, and the countless Black women who never make it home from their trips, my experience feels all the more chilling. I can no longer allow this story to be buried. These are not isolated events they are warnings. Marriott claims service, safety, and prestige. But what I received was indifference, racial bias, and gross negligence. As a woman who has traveled to over 50 countries and owns a global travel company, I chose JW Marriott expecting the standards of safety and service they promote. What I got instead was indifference and danger. Black women, travelers of color -heck, everyone deserves to know this can happen even at a so-called luxury property. I do not feel safe, seen, or protected by the Marriott brand, and I will never return.

⭐️⭐️⭐️⭐️⭐️ An absolutely world-class resort! The JW Marriott Los Cabos Beach Resort & Spa is a slice of paradise — luxurious, serene, and meticulously maintained. The views are stunning, opening right up to the Sea of Cortez, and the property layout makes every corner feel peaceful and private. The rooms are immaculate, modern, and extremely comfortable, with every amenity thought through. Housekeeping keeps everything spotless, and the overall cleanliness of the resort is top-tier. The concierge service is incredibly prompt and attentive, handling every request quickly and professionally. The food is excellent, and it’s a real delight to find plenty of vegetarian options, especially at breakfast. There are seven or eight pools across the property, including a beautiful adults-only pool serving lip-smacking cocktails — the perfect place to unwind. From the exceptional service to the stunning ambience, this resort is easily one of the best stays in Los Cabos — can’t recommend it highly enough!

My wife and I spent a wonderful 4 day getaway here and it was one of the most peaceful and relaxing trips in a long time. It could be the time of year but whatever the case this is a resort for those looking for some peace and quiet. The staff was great. Beautiful landscapes and great service. The beach is not swimmable due to the power of the waves and tides but the view is amazing. The several pools and private design of the resort makeup for the beach. Will be back!

Room 10/10 All great here and the staff wss excellent Pools, Gym, Public areas 9/10 They were good, but might need some renovations. For example, some tiles were coming off the pool floor, the gym and the public bathrooms can use some attention Location 9/10 It is away from everything, but that's not a bad thing I guess. However, if you want to go to anywhere outside the hotel, you will need to catch an Uber or rent a car. It is a 10 to 15 mins drive to town, and 50 mins to la marina in Cabo to see the Arch and visit other nice restaurants. Service 10/10 Amazing - Karla Cortez made sure our experience was perfect. She was in constant communication with us and made sure everything was on point. Other great people who made our stay special were one of the servers Luis Cabrera and Guest experience Ximena Lugo. Other places you should consider visiting while here: Tamarindo Farms - Dinner or their cooking class Sunset MonaLisa Restaurant Art Walk on Thursday nights Food tour/local food tour with Eating with Carmen - Ailen was great Sunset dinner at watching the Arch, w compa you called Albaratos

We absolutely loved our stay at the JW Marriott Los Cabos. The property is gorgeous, the food was fantastic, and every part of the experience felt top-notch. What really stood out, though, was the staff — everyone was so friendly and genuinely went out of their way to make sure we had everything we needed. They were incredibly accommodating and made the whole trip feel effortless. Highly recommend this hotel to anyone visiting Cabo — we can’t wait to come back!

Seriously a 10/10 hotel!!!! From the moment we pulled up to this gorgeous resort I was blown away. The hospitality you receive here is truly top notch. I enjoyed my stay here so much. It was truly waking up in paradise. Breakfast was so good & I truly enjoyed the sushi. Although I don’t drink alcohol the swim up bar is so nice. There’s so many pools here & big hot tubs. Now if you’re ok with staying like 40 minutes away from the party scene & catching Ubers like we did then this place is for you. A BIG THANK YOU to the staff here!!

The front desk was very welcoming and helpful. They answered our questions and assisted with all of our requests. Housekeeping did a great job cleaning our room daily and meeting our towel request. In regard to the staff working at the buffet, the woman who made the omelets was very nice and attentive, unlike some of the others that had poor attitudes. One of the young ladies who was warming up gorditas or tortillas acted like I was inconveniencing her and threw the tortillas aside when she did not understand what I was asking for. On our second day, when I asked one of the waiters for a 2nd cup of coffee, he told me that as many times as he refilled my cup, he expected that much of a tip. It may have been because they were understaffed however it definitely made our experience at the breakfast buffet unpleasant. On a positive note, we were very impressed with the pool bartenders, specifically Alvaro. He was very kind and friendly and checked on us every time that he passed by. He remembered that I had originally told him that I needed to stay hydrated and ensured that he brought me a glass of water, on a frequent basis. He worked very hard and always had a smile on his face.

The hotel is very nice. All the staff like Angel were very helpful. The hotel is older but very well maintained, clean and inviting, with beautiful views. The location is in San Jose del Cabo which is 20 minutes from downtown Los Cabos. You can easily get an Uber or Taxi downtown. The food is what you'd expect at an all-inclusive resort. Nothing to write home and brag about but will satisfy you. However, the fish tacos at the snack bar by the pool are awesome. Jossimer (I believe) was our waiter and he's super nice and friendly. The only negative about the location for us is during the off season (we went in October) its too quiet and we wanted a bit more activities and sightseeing which isn't the hotels fault. We didnt realize it when booking. But we did go to dinner in downtown San Jose del Cabo and it was beautiful. I would recommend if you want to stay away from downtown at a smaller resort.

What is the saying you get that you pay for. Looks like a great deal but is it worth it nope 👎. Any questions we had about our booking we got the run around. If you do decide to go be forewarned DO NOT book through Expedia or Hotel.com you are treated as second rate. The website states all it was no business center, minimal food quality at the buffet, hospital food might be better. Do not forget that if you want a decent liquor option you will have to pay more, basically and upsell at the check in process. So pay 50 bucks more to get access to don Julio, Johnny walker black label and 2 or 3 more wines and that is all. Beer only 2 available on tap indio or Tecate. Unless you upgrade you will NOT have access to the full resort so be on the look out for that too. Ammenities on web site are not true they are not all available Beach is beautiful BUT not for swimming just for looking.

Don't stay here. Staff: On arrival the guy doing our check in tried to sell us an upgrade. I (a woman) said no. He looked at my husband and said "let's talk man to man *wink wink*" My husband immediately shut him down. He tried this 2 more times by ignoring me completely and just talking to my husband. We were early so we went to grab a drink and came back for room keys 30min later. The part of the hotel where we booked our room was closed so they moved us to another section so they HAD to give as an upgrade... "With no charge" as they put it. Went up to the room and the aircon was broken on max. It was so cold we couldn't be in the room, even the staff who helped with the bags said so. It took until that night for someone to come fix it. The hotel is degrading. Everything is dirty, everything is broken. And it smells of fried food everywhere. Food is really really bad. Everywhere. We went to every restaurant. Main pool is full os kids shouting and running around and parents drowning themselves in alcohol. Adults pool is alright but there's no food service. Worst money I've ever spent, after the first night we were looking for any hotels nearby to move. I was devastated to end my trip like this. Photos: - Reception sofa full os old stains on top of stains. - Elevator to go up to the rooms - Ripped and dirty chairs on the restaurants

This is an excellent resort. Our favorite parts were the staff (everyone from the butlers to the pool staff to the gardeners were so welcoming and friendly) and we loved that the majority of the guests were Spanish speaking so we could practice. We also loved the views and the proximity to the beach and town. Only a few bucks to get to downtown. We will be back!

We bought a day pass and our party of 7 loved it. The service from the valet, front office to the service staff were wonderful and made us feel very well taken care of. The drinks were good and so was the food in the buffet, which from a flavor stand point was better than some restaurants that we went to in Cabo San Lucas. The pools saved our day as the sea was too rough for us to go.

The rooms are nice. The breakfast and lunch buffet were ok. Asian restaurant was by far our favorite. Many of the restaurants have been closed so no reviews on the Italian or grill. The safe is 50/50. Had a rude server at the buffet. So bad we made sure we stayed away. Some staff seemed annoyed with us. Still haven’t had our room cleaned after 5 days here. We have 3 more days here. So will update after. Update: finally did have our room cleaned and made right. They stated they were under staffed due to roads being washed out which is understandable. Ate at the grill which was good. Also had breakfast at the grill which was absolutely fantastic. Overall for the price of the resort it was a fun time from a family with kids aged 11 to grandparents.

The staff are very friendly & personable. Restaurant staff made us feel very special. They remembered us and our preferences from day to day. Between the 'adult' beverages and food we consumed, the days we had all inclusive were well worth it. We especially enjoyed the buffet each morning. They had a wide variety of tasty foods to choose from. Dinners at Cilantro and at the seafood restaurant were very good as well.

Came to this resort for a wedding. The rooms were spacious and very clean. Service was very good. Food and drinks plentiful. The wedding reception last Saturday had several great servers, especially Luis Jacinto. Multiple activities. Beautiful beach. We went to a margarita seminar with Adrian and Nooralby. Learned a lot and can’t wait to make more at home! Even booked a fishing trip on our own for one day. Caught lots of fish and had a great time. Wonderful area and great people.

A phenomenal experience for our whole family. A lot of great food options. One in particular was the rosé right next-door. We had an incredible evening thanks to Rodolfo and Cristal. They were apart of the waiting staff and were incredible. If we dropped a spoon, they were right there with another one, they fulfilled all of our special requests and did so with an awesome and gracious attitude. Thank you guys!

Gabriel our server goes out of his way to make sure we are taken care of with drinks and food. His smile is contagious and his kindness is overflowing into his serving. He is missed by all our group when he is off for the day. We follow him to wherever his section is so he will be our server. We love him. The pool food is wonderful, dinner is not very good. Breakfast is ok.

I’ve been coming to Cabo twice a year for 24 years. And I’ve only stayed here. I’ve been invited to stay at other resorts and homes. But two things the Rose has that no one can beat. 1st is its location. It’s right in the middle of Medano beach. Médano, is Cabo San Lucas's most popular and swimmable beach, known for its calm waters and lively atmosphere with beachfront restaurants, bars, and water sports. It is a central hub for tourist activity, offering both relaxation and entertainment with great views of Land's End and El Arco. The 2nd thing about the Rose, is the service and the people. From the time you arrive Juan, Enrique, Miquel, and Hector, the bellhop crew, greet you with a smile and professionalism. They make you feel like your belongings are safe so that you can proceed to check in.. Ana runs an amazing reception team. Veronica, hildeberto, Getzemani, Ximena, Sabine, Saima, and Valentin, they receive you with a warm welcoming attitude…. They get you situated. They will answer all your questions and take care of all your needs…. When you finally get in your room and head down to the pool. The pool crew are the best. Very very nice people, I love them all! Alma Rosa, Isreal, Yuli, Hector, Adal, Guadalupe, Brian, Carlos, Judas, Francisco, Pedro, Jorge, Angel, Adam, David, Nadia, Luis, sammy, El Pido, and Alma… who’s the hardest working woman ever!!!! If I’ve missed a couple of people, I apologize. You all deserve to have your names recognized!!! You’re the reason I love the Rose. Once you’re ready to make some RSVPs off the property, for anything, The concierge desk is your only stop. Carlos, Erika, Jose Luis, Jonathan Montserrat, and Giovani will get any thing you need to make your trip unforgettable. Excursions, restaurant RSVPs, transportation, fishing, site seeing, you name it … they can make it happen. I just can not say enough about the people here.. It’s a first rate place because of them. Even the room cleaning crew are awesome. My Girl this visit was Araceli. Thank you soo much for all your hard work to keep our room perfectly clean…. Rafael, In the deli I can’t get a better sandwich anywhere. And your smile is the best. Thank you everyone. I love you all.

Such a good time. Came here with my husband and four children. Everyone was so kind and service was amazing. A stand out was Antonio at Argentina night at Mare Nostrum. He was very attentive, and always around for anything. Thank you so much. Made our stay even better.

Luis & Raul were the most amazing helpers at breakfast. Jorge the chef at the omelet station was also exceptional and everyone was so hospitable. We enjoyed our entire stay at Pueblo Bonito thanks to the kindness of individuals like these. The hotel itself was clean and all of the service providers ensured we had a great guest experience.

We stayed at Solmar Resort in Cabo San Lucas from June 30 to July 3 and had a great experience overall. The location is quiet and scenic, with ocean views and easy access to town. The staff was friendly, our room was clean and comfortable, even though the decor is a bit outdated. The pool area was a great spot to unwind. For the price, the room offered excellent value, especially given the location and amenities. While you can’t swim at the beach due to strong currents, the resort made up for it with a peaceful atmosphere and solid service. We'd happily stay here again for a relaxing Cabo getaway.

Let me preface this by saying: most of the 5 stars reviews you see online are actually about Grand Solmar, the 5 star hotel next door — not Solmar Resort, which is a completely different property and a 4 star hotel. The difference is night and day. Staff With the exception of two employees working at the pool during the day, the staff were absolutely incompetent and rude. The pool bar staff spent most of their time chatting with each other, and only when you placed an order (for example, a glass of champagne) would they slowly start to prepare it — often taking up to 30 minutes and requiring you to remind them multiple times. The front desk staff were also unfriendly and seemed to have little knowledge of their own work. Food The food was just “okay” — you won’t go hungry, but don’t expect anything particularly tasty or memorable. Oh, and you can always count on a random vegetable in your pasta. Zucchini? Sure. Bell pepper? Why not. A lonely broccoli floret wondering how it got there? Absolutely. It’s like a little surprise game at every meal. Misleading website information The photos on the official website are taken from the nearby 5 star hotel located on the same grounds, which is a completely different standard. Many of the listed amenities are not where you’d expect them to be. For example, the gym is actually in another building about 20 minutes away by shuttle, which stops running in the evening. There is no access to the gym or evening activities of the 5 star hotel — and the staff make this very clear in a rather rude manner. Entertainment & atmosphere All evening entertainment happens at the 5 star hotel next door. The 4 star section has no evening program at all. Even while walking on the beach, staff repeatedly and aggressively asked which hotel and room you were from. Overall For the price, it might not be the worst option, but don’t expect much. The service will likely spoil the overall experience — apart from two employees, the staff were rude and unprofessional.

This property is Super Clean and very well maintained. The rooms are older and well taken care of. The service was amazing. The only down fall was we did not have any service at the "quite pool" for drinks or food. We did the all-inclusive. Breakfast and dinner were our favorite meals. This property is located very close to the marina, shopping and restaurants. I don't know if I would do the all inclusive option again, we were only there for 3 nights and that was great. If I were there for 5-7 days I would not do the AI plan. The rooms offer kitchenettes, and other dining options at their sister properties. This property has alot of stairs and ramps, just something to consider. I would stay here again!

Upon checking in, we were immediately approached with “discounts” on tours. They told us all we had to do was attend a 90 minute presentation and a free breakfast and they didn’t mention it was a timeshare thing. Once we got to their office, it was exactly that: a timeshare/sales presentation. They started asking how much we paid for our stay. We told them multiple times we were only interested in the tours, but they kept pushing the presentation and got visibly annoyed when we didn’t want to buy. It was disgusting and predatory they made us feel like we owed them something just for listening. So DO NOT accept any “deals” on tours from the reps it’s just a way to get you into a high pressure timeshare pitch Now, the hotel itself is in a great location – close to the marina and Playa Empacadora (swimmable) is right around the corner. Rooms are very clean (though outdated) and overall good value. The staff were nice and friendly. But the way they lure guests into these presentations really ruined the experience.

I LOVED this place. The location is just perfect. Quiet and you can enjoy the natural beauty of Cabo but still be close enough to walk to nightlife. The property is really well maintained and the value is amazing, considering it's on the same property as a much more expensive hotel. We also got to use the fitness center at Playa Grande which was a big plus. The staff was great, everything really clean, the beach was beautiful, and we even got to have lovers beach to ourselves because we could hike there from the resort. Overall just absolutely amazing!

During a cruise stop in Cabo, we discovered Solmar Resort’s all-inclusive day pass, and it was the best decision we made! The price was very reasonable, and getting there was quick and convenient. The resort even arranged transportation back to the port, which made the whole experience stress-free. From the moment we arrived, William at the front desk gave us such a warm welcome. He was professional, pleasant, and took the time to explain everything that was included in our pass—even the WiFi. His hospitality set the tone for a wonderful visit. The resort itself is beautiful and spacious, with three pools to choose from. We spent most of our time at one with a swim-up bar, where Alias (our bartender) was so attentive and friendly. He kept the drinks flowing and made sure we were taken care of the entire time. I was so impressed by how easy and enjoyable the whole day was. Between the service, the amenities, and the relaxing atmosphere, Solmar Resort exceeded expectations. I would definitely return here for a longer Cabo trip!

We are at the hotel and it has been a terrible experience in the hotel. We were denied an umbrella at the swimming pool by the staff because of the upcoming rain, however other guests had the umbrellas for them. The room key stopped working and the only way was to go all the way to reception under the rain to get another one. (This is not to bad but when you add to the smaller problems on the stay it gets you frustrated. There was no hot water to take a bath only cold. The TV is not even smart tv, so of the satelite signal.is blocked you are doomed. No netflix no nothing. Overall it's a very nice looking hotel but the service is terrible nothing compared to other parts of Mexico where you are very welcome and the service is excellent. Not in this case. Would never come back again.

I gave it a 3 star because there was no warning to me that they were under such large construction. Also no warning that due to being there on a promotional tour that we could only have access to 1/3 of the place including only 1 pool for my son and I, which was only waste high. The renovations will be beautiful though. I've been on a promotional tour with them 2yrs ago and we went to Puerto Vallarta and had a much better experience. However the food here was to die for. So much better then any other place we've stayed in our yearly Mexico trips. Service was great no matter who you had. Some more friendlier then others, but all very kind and helpful. Its truly the people that make the place. I would like to note, transportation manager Marcos should not be a manager. He was very stern and rude when I was trying to understand why we were booked for transportation back to airport 1.5hrs after check out time and wanted to see about going earlier is possible. If it weren't for JHonny stepping in to help, witnessing Marcos rudeness and unwillingness, we would have actually been late to our flight cause the traffic was soooooo bad we were 1hr delayed in getting there. JHonny was so kind, helpful, kept communicating, looking out for my boy and I and verifying as we went through the bags we had to take so nothing was left behind. I feel as though he should in fact be manager. He's got the attitude, the good communication, the right body language and smiles. Thank you Jhonny! Not sure we'll be back, we just didn't enjoy Cabo as much as other cities.

Genuinely this has been the worst hotel experience I have ever had. Racism: The service was so hit or miss, the management and staff are racist and they basically cater to older white people, but if you are brown or darker, be prepared to not be taken seriously or treated like other white guests do. I met other white vacation goers and while we had very similar issues/complaints their concerns/complaints would get resolved faster and were taken seriously from that start, they also got faster service and the staff was nicer to them. Even tho I too was a paying customer. The rooms: The rooms smell like mold, they are dirty/muggy and they don’t wash/change the pillow cases/sheets. I arrived there Friday 10/31/25 and the first room I got smelled so much of humidity/mold it gave me headaches!!! We got a different room and then another one to be closer to other people we traveled with. After all those room moves, 2 days later so 11/2/25, we turned on the tv for the FIRST time in my new room and I noticed it was damaged, we immediately reported it, by this point I already did not trust the staff due to other issues with our booking we had on day 1. So, when I reported the tv issue I recorded them to ensure things said were later honored (thank God I did) because at checkout they tried charging me $600 USD for new Tv that I did not damage! To avoid this for any other vacation goers, I would first recommend to not even consider this hotel as a place to spend your hard earned money on, but it if you do end up in this hell-hole, please inspect everything in your room, take video/photos and then if you ever report anything to the front desk or need to talk to any staff RECORD EVERYTHING. Do not trust these people. I spoke to Rogelio at the front desk on 11/2/25 and recorded him saying how they have these issues with their TV’s, how he would leave a note so Maintenance could fix it and that I would not be charged well on 11/8/25 at checkout the hotel tried charging me for a whole new Tv. I will of course be disputing this and my saving grace is the fact that I have the recording because otherwise these people do not honor their word and they do not care about you unless you are white. it was nothing but issues with staff, rooms, food, service, and them just straight up lying and trying to scam us. The false marketing:Lies: they market the Villa hotels in Cabo as sister hotels and make you believe that you can use the amenities at sister hotels ie villa la estancia (right next door) but an employee there after we asked why we are being given the run around so much said “these hotels are not sister hotels, they are all like a McDonalds they are franchises, we have the name but really we each have our own rules/policies and management” I have this on video too that made so much sense as to why they were having so many issues as well. This place was truly just awful and I have had many other better experiences at other resorts in Cabo. Please stay away from this place as it is a total hazard to your health and is also a total tourist trap. Unfourtunatly, it feels like Cabo is becoming a tourist trap as a whole much like areas of the Bahamas and most recently Tulum. Sad. Also the supervisor Rogelio told us how he had emailed the manager on day 1 over other issues with airport transfers and our whole reservation going missing we had and that manager absolutely never once reached out to us, but at check out when they tried scamming me with buying them a whole new tv, that supervisor called the manager right away and they answered stating I had physically damaged the TV, I asked for pictures of said damage and they could not produce any in the moment. I played her the recording of Rogelio saying we wouldn’t be charged and that supervisor there did not care. She was so rude and condescending to me as well, and yes I called them all liars and scammers. I wouldn’t ever stay here again. Shame on you all!

The Villa del Palmar can be summed up in one phrase: “There is nothing we can do.” That’s the standard response from staff to nearly any issue, no matter how simple. Management hides behind the front desk team and refuses to address problems directly — even serious ones, and does not honor their word even when there is a recording of their promise. For example, we were told we didn’t have a reservation (we did), and were stranded at the airport for four hours while the hotel “sorted it out.” On top of that, we were never informed about ongoing construction, yet we still paid full price while listening to jackhammers and losing access to at least two restaurants. Arrival & First Impressions When you arrive, it’s underwhelming. The resort feels dated — no grand ocean or pool view, no welcome drink, not even coffee or water. Check-in takes forever (especially for international travelers), and instead of hospitality, you’re immediately met with timeshare pitches. Rooms The rooms are disappointing. The humidity is intense, and several rooms smell strongly of mold. Others smell like someone tried to mask the mold with bleach. They desperately need dehumidifiers and HEPA filters. The design is bland and uninspired. The small kitchenette might be useful for some, but it mostly feels like wasted space. Food Overall, the food is average at best. • Breakfast: The omelet station is the only highlight. The rest ranges from bad to barely edible. The chilaquiles — usually the best part of a resort breakfast — were awful. Sour green salsa, flavorless red salsa, and stale, burnt chips. • Lunch: The bright spot of the trip. The Taco Sushi Bar was genuinely good with no complaints. • Dinner: Mediocre. Limited variety, and their Italian restaurant was closed due to construction. Even though the same company owns the two sister resorts next door, guests still have to pay extra to dine there — with a token 25% discount. Tomatillos was decent, but the so-called “catch of the day” and “soup of the day” were always cod and mushroom soup. The cod tasted fine, but it clearly wasn’t fresh. Drinks & Coffee Drinks are okay — strong pours, but no menu to guide you on what’s available. If you’re not a heavy drinker, ask for half shots. Coffee, on the other hand, is terrible. There’s no complimentary coffee spot, just a paid Starbucks with prices higher than in the U.S. It doesn’t seem to use actual Starbucks beans or recipes, and there’s no local touch — no café de olla, no Mexican coffee, no creativity whatsoever. Service & Amenities Pool service is slow but friendly. The towel situation is chaotic. Event staff, especially Franchesca (spelling may be off), were great with kids and deserve credit. Overall This place made me want to leave my favorite destination in the world and go home early. I never slept well, the staff seemed apathetic, and the experience was just flat. In short: Villa del Palmar is the bologna sandwich of Cabo resorts — technically a meal, but nothing to look forward to.

Resort was well located and nicely laid out. Rooms were generous. Staff was very attentive. Resort was under serious reconstruction so no beach access, no access to the gym, more than half the pool area and multiple hot tubs were restricted. Jack hammers and trucks started early and ran late. Guests needed to navigate construction zones to move between buildings. Construction completion date had long past. It looks like future guests might have a lovely experience but they should have considered closing the resort and finishing their project. The main restaurant is open air facing the pool and you could see the construction dust in the air as you ate (yuck). More concerning, we were part of a group of 6 and only ate/drank at the 2 Villa sister properties yet 4 of the 6 of us wound up with gastric issues. Overall, there was room for improvement in this experience.

I do not recommend staying at this resort. Check in took over an hr to complete. Rooms were very musty and humid. Towels in the bathrooms were all damp. No hot water in the rooms or wifi. There was a cockroach in one of our showers one morning. This resort definitely needs a overhaul or just take it down and start over. We ended up having to stay during construction which we were told would be finished and it wasnt. Management sucks and no one helps with any issues they just brush it off and tell you they are looking into it. We had no wifi and no hot water in our room the entire week and management told me the luke warm water coming from our taps was "regulation tempature" which after telling him to measure the temp of the hot water in my inlaws room vs ours he admitted he lied and it wasnt regulation tempature but there was nothing they could do about it anyway so it didnt matter. All inclusive is dumb, you have to wait to sign receipts and stuff after ordering. You cannot order anything "premium" and the services is extremely slow. I would not recommend the villa group resorts at all. There are WAY better resorts out there that are fully all inclusive with way better service.

No mention on website that this resort was under construction. We enjoyed loud jack hammers while relaxing at the pool. The rooms had a bad musty smell and the tile floors were wet all the time. Sheets even felt damp. By the end of the week all our clothes smelled. Food was good but didn’t make up for all the construction noise 24/7.

I would not recommend this resort to anyone. The property is currently under major construction, which they refused to disclose before arrival. The noise from construction goes on all day and even into the night, completely ruining the relaxing vacation experience we were promised. Beach access is restricted and limited — we had to walk to a neighboring resort just to enjoy the beach. When I tried to reach management to address these issues, no one returned my calls or emails. It’s clear they only respond to positive reviews and ignore the guests who are genuinely dissatisfied. As long-time timeshare owners, we expected much better treatment. Unfortunately, it feels like they no longer care about their owners and are only focused on selling new memberships. Save yourself the frustration — don’t go here. There are plenty of other resorts in Cabo that actually value their guests and deliver the experience they advertise.

Different aspects: 1. Interval said no fees other than the environmental fee but when you check in you get charged an additional fee for being an owner even though I'm not with Marriott! I also don't get to use the pool. So we pay but don't get owner services. 2. The people that work there are friendly and nice. 3. We were put in a room that had a limited view at first. 4. No one was allowed to be on the beach 5. Swim up bar was fantastic 6. Gym was nice with a great view 7. Restaurant is overpriced. Bagel is terrible. Best food was where the locals go to eat! Overall - because I'm with interval not Marriott they don't give the same perks but you still have to pay as if you are with Marriott. Hence concierge won't help you. The guy in concierge was the only one that was rude to me twice and said oh you're with interval which is not us. Really rude!

A little off the beaten path. About 30 min to downtown and Marina. Most of the staff were kind and helpful. Check in and out is slow. We were without air conditioning for 48 hrs and they did little to keep us updated and even less to keep us comfortable. The beds and pillows were comfortable but the linens could use a large upgrade. Pools are great and food was pretty delicious!

We had an amazing stay at The Westin Los Cabos Resort! The property is absolutely stunning, the views of the ocean and surrounding cliffs are breathtaking from every angle. The 2-bedroom villas were spacious, beautifully designed, and extremely comfortable, perfect for relaxing after a day in the sun. The staff were wonderful, friendly, attentive, and always ready to help with anything we needed. The food was delicious with plenty of variety, and we especially enjoyed the restaurants overlooking the water. The infinity pools are large and perfectly positioned to take in those incredible ocean views, definitely one of the highlights of the resort. The only disappointment was not being able to swim or relax in the ocean due to the strong currents, but the pools more than made up for it. Overall, it was a relaxing and memorable experience, and we’d happily return!

I stayed here for three nights and was immediately impressed by the unique and grand architecture of the building. My suite was spacious, featuring two bedrooms, two balconies, a kitchen, and a living room. The bed was very comfortable, and I appreciated the strong water pressure in the shower. There were a few downsides. While the towels were clean, they appeared old and off white, which gave a less than fresh feel. I also encountered roaches on the ground floor, and it took some time for staff to address it. Food and beverage were the biggest disappointment. Prices were high. Two lattes and a candy bar cost $22. Cocktails at the restaurant were basic and didn’t justify the price. With a fully equipped kitchen in the room, I recommend taking an Uber to a grocery store to save money. If the resort lowered its food prices, guests would likely spend more on site. The location is between San Jose and Cabo, so be prepared to take a cab frequently. The pool was a highlight. It’s heated with plenty of lounge chairs, though many guests reserve spots early and don’t return until much later. The beach is beautiful, but the waves are too strong for swimming—just enough to dip your toes. Service overall was excellent, especially the bellmen and staff. Overall: A beautiful property with great service and amenities, but food pricing and quality need serious improvement to match the rest of the experience.

My husband and I stayed at The Westin Los Cabos for our honeymoon and while the resort itself is absolutely beautiful—with stunning views, a spacious and well-designed room, and great amenities—the overall experience fell short in a few important ways. First, the customer service was inconsistent. While some staff members were kind and helpful, at times we felt dismissed or overlooked, especially when it came to addressing concerns. Most disappointingly, we encountered two large roaches in our room on two separate nights. When we alerted management, the response was underwhelming—just a surprised “Oh no, really?” with no real apology or follow-up. Maintenance came to remove the bug but didn’t even spray or inspect the room. Given that this happened during our honeymoon, it was especially disheartening. The food on-site was also overpriced and, unfortunately, not the best quality. For the cost, we expected more flavorful and thoughtfully prepared meals. All in all, we enjoyed the beauty of the resort and made the most of our time, but the lack of attention to customer care and food quality brought our experience down. We’re giving it a 3.7 out of 5 and hope to see improvements in service and guest experience going forward.

Went here on a delayed honeymoon and was really looking forward to a getaway from everyday life. We enjoyed about 60% of the stay but there were many things we’d change about the trip. Firstly, there was considerable construction noise - jackhammers for hours- in two different locations on the property. You couldn’t avoid it and while warned about construction happening, we never expected it to be so disruptive. You couldn’t even hear the ocean. Second, when at the pool, I was approached numerous times by spa staff trying to sell me a massage. I didn’t appreciate the soliciting. Third, we were visiting through interval, which we thought would be treated with some sort of respect but even after stating it was our honeymoon, there was no recognition. We were placed in the east tower with an obstructed view and could hear the neighboring resort all day (and night) long because they have a golf cart that drives guests up and down their property, as it’s on a hill. Finally, our room began receiving phone calls at least once a day where the phone would ring once (at various times) then hang up. It would not be long enough to pick up. This frightened us as it happened late at night once. When I went to ask the front desk, their only solution was to turn off all communication to our room and call our cell phones if needed.that maybe would’ve worked if our cell phones were connected to a service but we didn’t pay for that service on purpose so we could unplug. There was no apology for the disturbance or any other solution. Overall, we likely won’t come back to this property, especially through interval. The Cancun Westin is much nicer and there are too many other wonderful properties I’d pick before returning here.

The view was amazing, but... there was a pool that they forced me and my family to go to that was half closed and we heard people screaming from the pool above us. The food was great though i recommend the chicken alfredo

We booked a multi-night stay but had to leave after just one night because of a strong chemical odor throughout the room and hallways. The smell was so overwhelming that it made my wife physically ill, with symptoms including a severe headache and nausea. To make matters worse, the room had a window — but it was sealed shut. It was almost laughable how pointless it was. There was no way to get fresh air or ventilate the room, which only made the situation more unbearable. What frustrated us even more was the hotel’s response. Instead of acknowledging the issue, the case manager kept insisting it was just an “allergic reaction.” That completely dismissed the obvious problem with the air quality and cleanliness of the room. We’ve stayed at many IHG properties before and always trusted the brand, but this experience seriously shook that confidence. The lack of accountability and dismissive attitude from management made a bad situation worse. If you're sensitive to strong odors, value fresh air, or simply expect a livable room, I would strongly recommend looking elsewhere.

Ignore the bad reviews here. It's an above average place to stay. It's my first day, so I haven't even had my first breakfast yet, but I'm leaving a review now because I was worried after seeing the reviews here. I'm not sure how many people who wrote bad reviews are used to staying in such nice hotels, but it's above average, so don't worry. I'll update the review as needed as I finalize it over the next few days.

Stayed here for the 4 nights we were in Cabo. The place is very clean. The pool was nice and not crowded on the hot, still days. The included breakfast spread was one of the best at a standard hotel anywhere. The only drawback to this place is distance to downtown, expect to pay anywhere from $100 to $250MX each way to get back and forth using uber

Rooms were clean and modern. Staff was friendly and helpful. Great location. Close to Costco, Walmart and a gym. Food options available right in the same plaza. Was $6 Uber to get to the marina area of Cabo.

This Hotel is a very good newer one in a Plaza Area.I liked all facets of it The Layout of it,The Staff what it offers in terms of Amenities etc.I enjoyed my stay there it's all good.

Decent stay. The breakfast has no vegan options (not even soy milk). Gym closes way too soon (at 16:00).

If you want to miss out on sleep, this is the place. Our flights were delayed a day, and were given a last-minute reservation at this place. Rooms are small. Double beds are small. Beds are more of a full size. Club nearby made it impossible to have a good night's rest. Not to mention, walls are paper thin, and you can hear people walking down the hallway. Also, no fridge or microwave.

My sister and I stayed at the Hilton beach hotel resort, and was looking for a great restaurant near my location at los cabos, Mexico 🇲🇽 and found this place. Their restaurant Hacienda cosina y cantina is a hitting gem. The service and food amazing 👏. The hostess sang happy birthday to me after they found out I was there celebrating my birthday 🎂 food, service a top notch 👌 highly recommend.

A stunning, spacious cluster of buildings with family friendly apartment suites. Kitchens are fully equipped with everything you would expect in your kitchen at home. It is easy to cook and prepare all your meals in suite and yet you are still walking distance to restuarants nearby. Our unit has washer and dryer for clothing as well as every convenience you would find in you own home. The staff are friendly and professional and supportive of any request we had for them.

Home away from home! From the staff, amenities, location and beach there is absolutely nothing to dislike about Hacienda. We stayed here for our anniversary in February. The concierge took us to our suite that was set up with drinks, chips , salsa and fresh guacamole. The entire property was very clean. Our suite had a beautiful ocean view and was fully furnished. We could see the Arcs from our bedroom. The few steps to the beach provided easy access to many landmarks like lovers beach. Family friendly but also great for a couples getaway. They have two pools, both ocean front and one is for adults only. They also have a nice spa and gym. The bar and kitchen both offer poolside service. Paula, Narciso and the rest of the staff were really kind and helpful. The restaurant located on the grounds was delicious. We can’t wait to return. Thank you Hacienda Team!

This place was amazing. Juan O was amazing with our kids and made sure that they got to enjoy the golf carts. Manny took great care of us at the pool. And Christina at the spa gives an amazing deep tissue massage! Thank you!

I grew up traveling and this is one of the nicest and cleanest resorts I've ever had the pleasure of staying. Paula, Narciso, Salvador, Jorge and Serigo were all amazing and the views were breathtaking. We will be back soon. As for those "1" star reviews Wal-Mart is a 6 minute walk if you can't afford the water and the #3 rated restaurant in the vicinity does require a dress code (just saying)

Beautiful property, large clean condos, fantastic and friendly staff, prime location. Couldn’t sleep some nights due to noise from neighboring bars and hotels, so just bring earplugs.

Great staff, they do charge for the sauna / steam room unfortunately

Exceeded expectations. At check in we were upgraded to honeymoon suite. From that point on everything was exceptional. It was also my birthday and once staff found out it was non stop celebration. At least 5 different cakes/desserts served over the 2 days. It was a bit overwhelming and other guests were jealous. The staff makes sure you have a exceptional experience from the concierge, the wait staff and the people behind the scenes. Food and drinks were what you would expect at high level restaurant. Bartenders give a generous pour. Make sure you go to Saltwater restaurant for dinner and have Alan make you his special coffee for dessert. It a combination of Tequila, coffee liquor and ice-cream. The creation of the dish is an entertaining production. Alan also is a great waiter and an asset to the organization. Xiomara the pool manager and Julie the customer relations manager and very visible and always checking to see if they can do any thing additional. I also need to mention Jaime the events coordinator who a few times a day would have activities you could participate in including making things, cooking hints and games. In general I would highly recommend Zoetry if you are looking for a place to relax and enjoy some down time.

We were here a year ago and it was absolutely fabulous. We are here now and it is absolutely horrible. The bed is falling apart...uncomfortable and leaning to the left. The bathtub doesn't stay plugged and I could not even take a bath with water. There are bugs and hair in the bathroom on the floor. The stairway to our room is being painted without lights outside in the hallway. We have no menu for room service and have called and asked for a menu to no avail. The first night's Brazilian bbq was absolutely awful....dry and meat service was so slow we got it after we ate the buffet food. The second night we waited 58 minutes for a caesar salad salad and tortilla soup (which tasted awful and from a can). The fish and vegetables were frozen and overcooked....even our waiter said "no beuno?" and walked away with our dishes. He did not check on us one time durong our meal. There is a wedding here tonight and one of the two restaurants is closed....making the remaining guests here feel like an absolute afterthought with sub par service and food from just one (of the two) restaurant. We are still waiting for a room service menu...and have called numerous times. There was construction going on today at the pool, as well. They were sanding a railing...nonstop noise...all day...numerous men....took hours...and not complete ....while people attempted to relax and swim. Unreal. There were bugs in the pool. The water is cool...almost cold. It is a beautiful property and it's just so sad to see how horribly it has gone down hill. We travel a lot and have stayed at wonderul places. We thought this was wonderful last year. But we will not be back here... ever. They have definitely gone down in quality since our last visit and there are many other places to spend our money and receive good quality service, food, and drink, in a beautiful country. This is not it. Save your time and money and go elsewhere. You will be disappointed here. It's pathetic, to be honest...a poor excuse for an all inclusive.

My wife and I used Hyatt points for a 3 night vacation and we really enjoyed our time here. Cabo feels very upscale and safe as a whole, so we enjoyed this area of Mexico. The hotel is beautiful and small. Not a ton of rooms which allows the property to feel smaller and more quiet. Our room was very nice and luxurious. We had a junior suite ocean view. I reccomend staying at one of the buildings near the property. There are some farther out that require golf carts to get to the pools/beach. We spent most of our time at the main pool. There is plenty of seating and lots of umbrellas around the chairs. The beach is beautiful, but the waves are rough, so you can't swim. We came during August and it was VERY hot. The UV was 11 every day which made it tough to be in the sun long. It also made some of the nights really hot unless there was a breeze. There are 2 restaurants and they said the menu rotated every 2 days, but I am guessing they meant there are specialty nights where the menu changed as the menus stayed the same for us during our 3 nights. The food was good, but we wished the options would have rotated or that there would have been 1 more restaurant on property. You can go off site to partner hotels and have dinner, but we decided to stay in this time. Service was great. Can't say enough good things about Oscar by the pool. He was incredible and was always around. Got to know our likes quickly which was great. Javier, the manager at the Mexican restaurant, also was very great with my wife who has celiac and went out of his way to accommodate that. We loved our time here and would definitely come back, but probably between October and May when it would be more enjoyable with the weather.

Honestly the hotel was hit and miss. Some of the staff was incredible some less memorable. The grounds are very nice, a little spread out we were at a separate building maybe 5 min walk from the main pool and beach no big deal. The beach restaurant was amazing the other restaurants not very good. Almost as if you were at a different hotel. Like so unbelievably different it’s a little shocking. Unfortunately on our last day the beach restaurant was shut down for lunch and dinner for a private event which was really disappointing because the other restaurants were literally inedible so we had to leave the resort and find food elsewhere. Was definitely disappointed about that without any notice either. Nice beach and view, ocean is not swimmable in this area which was sad too. If you walk 20 mins east there is swimmable beach by the Hilton.

Our stay at Zoëtry started off with a great first impression but after a 3 night stay, we concluded it was nowhere near a 5-star experience. Check-in upon arrival took far too long, 20 minutes or so, but the front desk staff were welcoming. However, we weren’t given much information about the property. There was no mention of where the gym or spa were located, and we only discovered the daily activities through the app we downloaded upon arrival. The lighting in the room was quite harsh, with very few soft or ambient lighting options. Upon arrival, there were no towels in the room, and after calling, it took about an hour for them to arrive. We also had issues with our room keys not working. Unfortunately, since we were locked out and the room was a 5–10 minute walk from the main lobby, we had no choice but to walk all the way back to get help. There was no way to contact the front desk otherwise. Our room was located in a separate building with a private pool that was marketed as more quiet and exclusive but it was just outdated and further from the main pool and restaurants. Our biggest complaint was meals. First, there were 2 hotels on site. We were told up front that on the 3rd night, the restaurant at the main building was reserved for a private event. Fine, no problem. So we decided night 1 we would eat at the beach restaurant, night 2 we would eat in the main restaurant, and night 3, back to the beach. Night 2 we went up to the main restaurant and found it was closed without prior notice. They were hosting "mexican night" with buffet style food. Night 3, given the one restaurant was closed, we headed back to the beach restaurant only to find that we were being served yet another buffet meal with the same rice, beans, meat and salad options. To stay at a "5 star" resort with 2 restaurants on site and be given buffet meals as the only options 2/3 nights is absolutely unacceptable, especially without prior notice or advance warning. The buffet food was not good and one of the meals was my birthday dinner, a total disappointment. Meal services were very slow, taking 45 minutes on average to get meals. Breakfast the morning we left to go to the airport was particularly frustrating - we were seated at 9:05 AM, placed our order at 9:15, and were still waiting on food by 9:55. We needed to leave the hotel by 10:15 and thought an hour and 10 minutes was plenty for breakfast but were mistaken. All that said, the staff throughout the resort were incredibly friendly and kind. The spa was a pleasant surprise, offering a complimentary service for Hyatt members, which we really appreciated. The property itself is beautiful, with a laid-back, relaxing vibe. However, there were a few disruptions. Pool games put on by the hotel were loud. On one occasion, there was staff shouting spanish trivia for two hours midday while we were trying to relax by the pool. There was also construction directly next to the pool which was incredibly noisy and created a less than tranquil atmosphere. Overall, Zoëtry has the potential to be a true five-star experience with some attention to detail, improved food experience, and service consistency. The setting is serene, and the staff are wonderful, but there’s room for improvement in organization and communication.

We are here currently. Unfortunately, this resort is a disappointment. We’ve stayed at many properties in the Cabo area and decided to try Zoetry for this trip. Won’t make that mistake again. Rooms: clean and comfortable but very bland. Nothing about them would make you think you’re in Cabo. Service: consistently inconsistent. The worst overall service we’ve experienced in Cabo. Pool bar and wait staff have been great. Restaurant staff, not so much. Not attentive, forgetting entire orders etc. Housekeeping: failed to deliver fresh towels after asking 3 times in the same day. Finally had to get some on my own from the gym. Food quality: dinners are good, but the wait times are long. Breakfast…pretty meh. Decided to have dinner outside the resort for our remaining 2 nights at restaurants we know and love. Drinks: no complaints. Overall: I was excited to try a world of Hyatt all inclusive property, but absolutely will not return here. Money, time and points are best used elsewhere. This is definitely NOT a luxury property. If you’ve ever stayed at the likes of Waldorf, Ritz, Four Seasons, Rosewood, One&Only, Le blanc you will be disappointed here.

Resort was gorgeous. Need help in the restaurants very understaffed.Never had to wait so long and we go to mexican restaurants in mexico all the time. Food Was very good when we got it Special thanks to Javier The head concierge who helped us get things that we were supposed to have without asking.

Cibola is the best restaurant at the resort. Our waiter Joshua was outstanding. He helped us both times that we visited and remembered our drink orders and is very personable and friendly. Great atmosphere with great and food. Again can’t praise Joshua’s efforts enough.

We had a mostly wonderful visit for our spring break. The resort is quiet enough compared to the nearby other, busier resorts. The grounds are beautiful and the view cannot be beat. We used our private pool and hot tub almost every day, that alone made our stay worthwhile. The spa and staff there are top-notch, I would go again! The reason I would not give five stars overall is that the timeshare salespeople are very aggressive and do not easily take "No." for an answer. It honestly affected my opinion of the resort. We stayed for eight days and were approached six separate times, including during meals by the same woman two days in a row (at The Bistro, Sunset Beach property). Having to say "No." repeatedly and at an increasingly louder volume should not be a guest requirement and in fact is a lesson in consent.

The Sunset hotel room was less than perfect. To list a few of the ongoing issues: room smelt like mold, the AC did not cool, the fixed AC rattled when running, one of the two showers did not have a shower head. The Montecristo Villa was better. Our butler was helpful at getting a plumbing issue resolved, setting up reservations on and off the resort, cleaning staff was good- but not excellent. After the many years we have been visiting, the buildings seem to be showing their wear and tear. Most annoying was the "no see me" bugs that ate me alive. Nothing I purchased seemed to resolve the issue. Though the resort stated they sprayed twice while we were there, slightly hard to believe. As an elite member with almost 100k plopped into this place, I really do expect a bit more than what we had on this trip. It was an embarrassment to the report and to me in front of our guest.

Have been coming to this resort for five years. La Frida is our favourite restaurant of the entire resort. Hostess Lucero is extremely pleasant and always has a smile for the guests. Julian is an exceptional server and is so pleasant. He always seems so pleased to see you and goes out of his way to greet you or to welcome you back.

We had a great time during our stay. The staff at cibola was especially attentive including Felix and the bar staff Luis and Edgar. We have been vacationing there for the last few years and we were happy to see that Felix continues to work there. Great experience!

Beautiful villa. The infinity pool and hot tub were both really nice. The shuttles they provide are great. Would recommend to anyone. Very relaxing environment, housekeeping was great, the room service was great. Looking forward to going back.

Just checked out of Montecristo Estates and we had a wonderful time! Marco and the transportation staff were wonderful. We appreciated that our butler, Misael, took care of everything for us with a smile! Thank you all for a memorable time.

We stayed at the 3 bedroom suite for a week at the end of July. The hotel is beautiful and the staff was great. We had a wonderful time right until the very end. We left very early on Monday, did the check out and were told everything was good. Except, later that day they charged us an extra $1,138 US DLS with no explanation. I called and was told it was because of some damage to the Stove, so I requested pictures and they show pretty clear the damage was done during cleaning with some sort of fiber that scratched the surface. There were 5 adults in our party and we barely used the stove, plus the hotel staff always did all the cleaning. We didn’t even have cleaning supplies because they come twice a day and take care of everything, including kitchen and dishes. Last time we used the stove was Sunday morning for breakfast and none of us saw any damage. Moreover, housekeeping was there twice on Sunday and they didn’t report anything until Monday after we left. If the damage was done by us it would have been reported on Sunday at the latest. I am unsure if the pictures are even from the correct room because we no one gave us the opportunity to verify the damage in person. However, the hotel refuses to listen to us or drop the charge, which is basically the cost of a whole new stove. I am never coming back and want to warn everyone who stays at this hotel that they might charge you for anything they want without any proof after you leave.

Recently visited the Solaz, for my Sister’s Birthday. From the property, suite, staff, restaurants, pools, and location, 10 for 10 recommend. Promptly greeted and treated like royalty upon check-in. Assigned butlers for day and night. When arriving at the pool, the staff is friendly and completes towel setup quickly. The gym had new equipment and plenty of variety. It was clean and staffed with a cleaning attendant who frequently replenished water and fresh fruit. The view from any room is amazing. Access to the beach was simple short walk less than 20 steps. Resort was kept clean even through the tropical storm. Turn down service was excellent. If I could give 10stars, I would. I will definitely return soon.

A Stay to Avoid: Dirty Rooms, Unresolved Issues, and Management Issues! My recent stay was far from satisfactory, marked by uncleanliness and persistent unresolved issues. I strongly advise against choosing this establishment. Upon entering my initial room, I was met with red stains on the sheets and a hanging toilet paper holder in a generally unclean bathroom. This room also faced a noisy street, making for an unpleasant environment. On top of this I paid extra to check in early which was met with resistance. It took approximately an hour for staff to address the sheet issue after I requested a room change. While the customer service from the butlers was commendable, and they genuinely attempted to be accommodating, my personal butler did not follow up with me despite the numerous problems I encountered, unlike the service my family members received. Perhaps the most frustrating aspect was the manager's dismissive attitude. They engaged in what felt like gaslighting and completely ignored my inquiries regarding unrelated charges on my credit card, which ultimately remained unresolved. Despite my pleasant and understanding demeanor, I was forced to escalate the matter to Marriott corporate. I sent a total of four emails inquiring about an erroneous breakfast charge, all of which went unanswered. This experience was deeply disappointing, characterized by a lack of attention to detail, unresolved financial discrepancies, and a managerial team unwilling to address legitimate guest concerns.

This resort was beautiful but fell short of a few amenities. We had a king sized ocean view and it was more compact than expected. The sliding door came in handy to separate the bed from the restroom and entry area. We could hear the cars on the highway outside our door which was annoying. The food was subpar and the pricing of everything on the resort was insanely high! I do appreciate that they have golf carts to drive us around this huge resort because walking in the humidity would’ve been terrible. Room service was not consistent as we had to call a few times for them to come clean our room. Most restaurants require a reservation so that was inconvenient as you couldn’t freely enjoy the onsite options. We ended up leaving the resort to have dinner at 7 seas and that was tasty. Overall it was ok, I’ll probably choose another resort when I go back to Cabo.

This is truly an incredible resort. Exceeded my expectations in every aspect. It’s hard to find a hotel that has location, service AND good food. Breakfast was curated for every tastebud, featuring local handmade flavors mixed with American favorites. The attention to detail was really remarkable! 1000% recommend!!

I recently stayed at your property in early August 2025. I booked a Double Queen Ocean View room and unfortunately experienced significant issues during my stay. Each day it rained, there was a ceiling leak above one of the beds and above the closet space. This issue was reported to the staff on-site. Despite bringing this to attention, the only accommodation provided was a single removal of the service charge. No further action was taken to address the inconvenience, which was disappointing given the luxury standards advertised by your property.

Beware! If you visit this resort, please do not trust the front desk supervisor, Fernando Salaz who committed fraud brazenly overcharge me by more than 3 times as high as what I owe after I checked out. My bill was supposed to be $1000 US dollars and they charged my credit card for over $3200 dollars. If you must go, please examine the receipt carefully. First he added charges for which I never purchased. He agreed to take off the charge and printed a new receipt. I reviewed the new receipt and it was about $20,000 pesos ($1000) then he proceeded to ask whether I want the receipt, an odd question to ask as no hotels/resort would ask this - they just give me the receipt. I said yes and he typed something and print another copy and rushed me to sign and sent me off and get on the taxi. I learned later that the new receipt he printed was not the same copy I reviewed and it had over $2000 US dollars added. This total dollars were on the back of the page that he never shared. Do not trust that they will charge the same amount that you review.

Didn't visit this property. Was close by on a boat. I also walked the beach on the neighboring property, and they definitely dont want people walking the playa in front of the resort. This is due to the large pile of rocks they have placed to prohibit walking any further. The propert and beach looked amazing. Their beach front was empty other than staff. Looks like a great spot if you're searching for tranquility.

Such an amazing place. All of the staff is so friendly and dedicated to serve. We feel so welcomed, valued, appreciated, and can’t wait to come back!

We stayed at the Four Seasons and played at the Costa Palmas Golf Club. An RTJ course in East Cape Baja region right on SEA of Cortez. Beautiful Open layout. Lot of beach bunkers. Several blindshot holes. I'd go there early to experience their hospitality....breakfast, full service driving range, .... and also stop at #8 hole to have lunch/drinks.

Have spent many magical days and nights out here and it really is authentic old Baja. I have happy memories of campfires on the beach with great friends after long days of adventure - love this place.

This very fresh Robert Trent Jones jr. designed resort golf course is one that you can actually walk. Tucked away on the East Cape and surrounded by natural beauty, this laid back club is divided into three 6 hole loops and has amazing views of the Sea of Cortez. PRO TIP: get a quick lesson from head pro Lizzy Coghill on the epic practice facility to smooth out any trouble shots before your round.

I only need to say one thing: breathtaking and beautiful.

Awesome place in la ribera big project coming soon

The best resort experience in every possible way. The rooms are lovely, the grounds are pretty, the pools are relaxing, and the food is top shelf (every single meal was a standout). But what really makes Zadún shine is the service. Everyone is beyond pleasant, cheerful, helpful, accommodating and caring. They do go out of their way to make any special celebrations noteworthy. I cannot say enough, or find enough properly effusive adjectives, to give the staff and resulting atmosphere due credit. It is not possible to overstate how much we enjoyed our trip.

Top both service, we stayed for the Fourth of July weekend and the service and attention to detail was above and beyond what we expected. I’ve stayed at other 5 star resorts throughout and I think as more than impressed here. We will definitely stay again! Food was impeccable as well. Housekeeping would clean our room before anytime we would return. Views are also amazing, if you want a relaxing trip in Cabo, this is the place to stay.

From the moment we arrived at Zadún, we knew we were in for something extraordinary. The property is absolutely stunning and serene, lush, and meticulously maintained, blending desert beauty with the breathtaking backdrop of the Sea of Cortez. Our room was spacious, beautifully designed, and exuded comfort and understated luxury. Waking up to the sounds of the ocean and stepping out onto our private terrace felt like a dream. The spa deserves special mention it was world-class. The massage therapy was deeply restorative, and the entire spa experience was tranquil, indulgent, and healing. It’s a destination in and of itself. Throughout the property, we enjoyed several beautifully designed pools, each offering a unique vibe from relaxing and quiet to more lively and social. No matter where we were, there was a sense of peace and balance. The dining options on-site were also impressive. Every meal was fresh, flavorful, and artfully presented, whether we were enjoying a casual breakfast or a fine dinner. Every single employee we encountered was professional, warm, and attentive. Their genuine care and thoughtful service elevated our stay from wonderful to unforgettable. And of course, being right on the beach added a special kind of tranquility. Whether walking the shoreline or simply lounging and listening to the waves, the setting invites deep relaxation. Zadún isn’t just a resort it’s a sanctuary. We left feeling renewed, grateful, and already dreaming of our return.

Zadún is hands down the best hotel I’ve ever stayed at… and probably ever will. Flawless service, stunning design, and delicious food. We ate most at El Barrio. When it comes to the service staff, they’re true professionals. You can text your butler @ any time of night, and they’ll solve any problem or need you have — often times we’d just ask them to swing by on golf cart to save us some steps around the campus, which they gladly obliged and were excellent chauffeurs. Overall, we felt like royalty here 👑🇲🇽🏝️

Effortless Luxury and World-Class Service at Its Finest Zadún is far more than a luxury resort — it is a true reserve, a place to disconnect, unwind, and experience serenity in its purest form. The property itself is breathtaking, artfully designed, and impeccably maintained. But what truly distinguishes Zadún is its exceptional team. From our wonderful butler Adriana, to the valet, pool, food and beverage, and housekeeping staff, every individual we encountered was thoughtful, professional, and authentically welcoming. Despite the expansive size of the property, staff communication via radio was incredibly fast and efficient, making every request feel effortless and every need anticipated. Our dining experience at UMO was also a standout — nothing short of world-class. The flavors, service, and ambiance were executed with a level of care and precision typically reserved for the most elite culinary destinations. To the General Manager and department leaders: congratulations. You are running one of the best-trained and most naturally hospitable teams I’ve ever seen. Your people are the heart of this resort, and their warmth and professionalism are what make the luxury experience feel so personal and organic. If you are seeking a full reset — to relax, reflect, and be cared for — Zadún is where you want to be.

This was our 5th time in Cabo, but our first time at Zandun we have been anxious to visit this property. Upon arrival staff is VERY friendly, incredibly accommodating, and the property is BEAUTIFUL. Upon being upgraded we found this room was one of the biggest we had ever stayed in! It was gorgeous and our favorite part of the experience. The spa was worth the trip alone, it was a perfect relaxing oasis and recommend the splurge on the service! You cannot swim in the beach which was expected, they had 2 pools the family pool and adults only pool were right next to each other so it didn't feel like they were separate spaces, however with a private plunge pool you can stay in your room/suite. The food is FANTASTIC. The service at 50% occupancy at the time of our stay was inconsistent, some was great, but some was slow or forgotten.. it was minor but something noticable. Overall it was a great visit.

From the beginning, it was absolutely amazing. I intended to travel solo, which I do occasionally. I wanted to go to a place tropical, with a beach, panoramic-ish glass walls/windows in the room, and a tub or pool on the balcony. It took me a couple weeks to find (because I was looking at all inclusive resorts), but I stumbled upon Zadún. I'd never been to an "exclusive" resort before, just all inclusive so I was a little nervous at first, but I'm a risk taker and the reviews were good, so I booked. And I'm glad I did! I chose to get airport transportation through the hotel. Everything was seamless and as described. I was picked up in the Suburban and dropped off in a Navigator. Both trucks were pristine and very clean. Both drivers were very friendly and informative, and answered all the questions that I had. Water and snacks were there in my arrival truck and waters were there in my departure truck. Once at the hotel, I was greeted and lead to check in by my daytime Tosoani/butler Guillermo, at check-in someone was waiting there to make a drink of my preference. Everyone was so friendly and happy to see me there. I was then hand-delivered to spa staff whom presented me with a gift certificate for 2 hours of hydrotherapy. After that, I was escorted to my room by golf cart and I was shown around the entire room and how everything works. Everything was explained in detail and perfectly. My nighttime Tosoani, Diego introduced himself and made himself available to me throughout the night if I needed anything. Both Tosoani's communicate by text message, which makes everything very simple and easy. They set me up with dinner reservations, a private dinner on the beach, and also suggested excursions off the resort grounds. The first day I had dinner at the Argentinian restaurant. Alex was my server and was absolutely amazing. That honestly was probably one of the best meals that I have had in a very long time. Once I was finished eating, they ordered a golf cart to take me back to the room. Once back to the room, my Tosoani cleaned the room and run hot bath water with bubbles and flower petals around it. Very pleasantly surprised. The next day, I made reservations to go to Flora Farms off resort grounds. I was given my options of travel: Hotel shuttle, Uber, or taxi. I chose to take an Uber. I was given recommendations on what to order and informed that Uber was very safe in that area and to just tell them all the details so that they could let the Uber driver back into the community. I disclosed all details and the Uber pulled up, staff opened my door for me and I was delivered to Flora Farms, where the food was exquisite. I got an Uber back to the resort where staff was waiting for me. I stayed in constant contact with my Tosoani. Once at the resort a golf cart was waiting to take me back to my room. Later on that night, I went to Equis for dinner. Once again, excellent service and amazing food. You seriously can't go wrong ordering anything off the menus lol. The following day I went on a sailing cruise through TripAdvisor. I checked with my Tosoani prior to booking and was informed that it was a reliable company and they heard nothing but good reviews, so I felt confident. I had the time of my life! Upon returning to the resort, once again, staff was waiting for my arrival who quickly put me in a golf cart to take me back to my room. That night, I arranged for a beach dinner. It was absolutely beautiful, more than I could have imagined. They literally put so much time into perfecting this event for me and it showed. Staff was amazing and attentive, the food was exquisite, the scenery was absolutely stunning. They were personable and took their time with me. As a solo traveler, I felt very taken care of and very safe the entire time. The entire staff made me feel seen and important. I went during off-season (Aug), so there weren't a lot of guest there, which was perfect. I'd definitely go back again. HIGHLY RECOMMEND!!!

Nice little “motel style” place. Friendly staff and WONDERFUL location. Super close walking distance to all that you will need. Little noisy but off the main road so not too noisy.

Siesta Suites is a fantastic find in Cabo—very affordable for such an ideal location. It’s just a short walk to the marina, great restaurants, shops, and convenience stores, making it easy to get around without a car. A few standouts: The bed was extremely comfortable, and the staff was very welcoming and friendly and went above and beyond to assist when I needed help. Despite being right in the heart of Cabo, the hotel was quiet... I slept well every night and there is a relaxing roof top lounge area. I stayed 10 nights and the full-size fridge/freezer, microwave, and basic dishes were just right for me. The area was safe and walkable, and getting an Uber took literally 1 minute. I would definitely stay there again!

Great spot for the people who want to be away from the loud party area of cabo , the rooms were nice clean and great location , we were given two free drink cards upon arrival for the bar at the hotel , only downside was the bartender at the bar kind of guilt tripped us when using the free drink cards

Siesta Suites provides an affordable and pleasant stay in the heart of Cabo San Lucas. There has not been a single hitch regarding our stay - from the moment we arrived, it has been nothing but pleasant. For one, the staff is extremely friendly, accommodating, and attentive. The rooms are clean and provide guests with all of the necessary amenities to be able to start and end their day with a smile. Additionally, the location is prime - it feels as if you can walk anywhere in the city from the hotel and there is a fantastic italian restaurant residing directly next to it as well. After staying here once, I can gladly say that I look forward to returning.

Love this place. Close to everything by the Marina. Clean room, excellent service, a real hidden gem.

Great location, great price, exactly what you need to sleep and shower but be close enough to walk to everything. We stayed in the penthouse and honestly was super awesome with a great view! Really cool to have a full kitchen. You are above an Italian restaurant, absolutely great food and huge portions!!! They close relatively early so noise from there for us wasn't anything crazy. You do hear all of the clubs around with their music and the air conditioner in the room itself is the loudest thing when on. The staff was all incredibly nice, thank you Nancy for the help so quickly, they allowed us to leave our bags. Genuinely was the perfect spot to spend a few days while we went on tours and walked around the marina. Would be back!!!

Simple setup but clean, safe, and affordable. We had to stay an extra night due to flight disruptions and this was the perfect choice. Rooms / bathrooms were clean, bedding was fresh, beds were very comfortable. Do yourself a favor and order take out Italian from restaurant below, portions are huge and the food is unbelievable. Would recommend for anyone looking for an affordable basic setup. If there are two things to improve it would be increasing speed / coverage of WiFi and adding an additional rail between top/bottom railing outside of the rooms to make it more child friendly.

I just spent 5 incredible days at Pueblo Bonito Pacifica, and I can confidently say it was one of the best experiences I’ve ever had. From the moment we arrived, the service was outstanding—every single staff member went above and beyond to make our stay special. They offered fantastic recommendations on where to eat, what to do, and shared signature dishes from each restaurant in the Pueblo Bonito complex. Special thanks and kudos to: Ana from “Siempre” — Ana truly surpassed all my expectations. She was attentive, kind, and always found ways to make each visit memorable. Gabriel — Every encounter with Gabriel was a pleasure! Such a helpful and genuine person—he made us feel welcomed and valued at every moment. The entire VIP Lounge team — What an amazing crew! Every day they crafted unique, delicious cocktails just for us and gave excellent guidance on what dishes to try at each restaurant. Their warm hospitality made us feel like true VIPs. Guadalupe from the “Tequila Bar” — Her hibiscus mezcalitas completely blew my mind! I found myself coming back almost every day just to enjoy them again. Hania & John (Concierge) — They were simply fantastic. Always ready to help and made sure every detail of our trip was seamless and stress-free. About the food: 🍽 Frida — The Oaxacan cuisine here was a highlight! We tried mole in several presentations, and each one was spectacular. The mixology was equally impressive, and the service was top-notch. This place is a must when visiting Pueblo Bonito! 🍽 Península — What a treat! A perfect fusion of dishes inspired by flavors from around the world. Every dish offered a creative and delicious combination. And once again, the mixology was outstanding. From the food to the drinks to the people—everything was simply perfect. I can’t wait to come back!

Booked a trip for next month for my Fiance's 30th birthday for some golf and relaxation, but when we went to book a tee time on property at Quivira Golf Club, they are completely booked. We had been emailing for a couple weeks and were told we'd receive a call to finalize the tee times, but they never called. We finally called the hotel who told us they were booked and gave us a direct line for the golf course who put us on a waitlist. If golf is a top priority, I recommend booking months out, as they do NOT hold any tee times aside for guests staying on their properties. Working in the hospitality industry myself, I found this odd, but I just wanted to let anyone know who is planning on golfing at the resort during their stay, as well, so they can plan for this.

My husband and I just returned from our 5 day stay at The Towers at Pueblo Bonito Pacifica. We absolutely loved every moment of our stay. Every member of the staff were so incredibly kind and made us feel so special (we were celebrating my 30th birthday). We were blown away by the quality and presentation of the food. The views from the resort are absolutely beautiful. We loved relaxing by the pool, eating outside every night, and participating in some of the daily activities such as the morning lighthouse hike. An added bonus is that we had access to the other resorts (Sunset Beach, Rosé, Los Cabos) and the shuttle service was free of charge, safe and reliable. Special shoutout to our butlers, Hanni and Jonathan who were extremely attentive and did such a great job of making us feel welcomed and accommodated. We cannot wait to come back!

One of the best vacations I have ever had. I came back home more relaxed than I have ever felt from a vacation. The resort just exudes peace. I was apprehensive coming here since I have heard worrisome things about traveling to Mexico but I felt very safe. There were several security gates we had to get through before ending up at our resort. We did not venture off the property. I would skip the Quivira steakhouse. Lovely atmosphere but it wasn’t worth the up charge to me. My favorite restaurant was Peninsula. I could have eaten there every night. It felt like a fine dining experience. The Whale Watching VIP lounge was amazing as well for breakfast and lunch. I loved lounging by the peaceful Constellation Pool but even better was renting a cabana for the day. $40USD and worth every penny. I would have done that every day but reservations fill up quickly. The butler service was good but not necessary for us. We ventured to the other pools but we quickly wanted to come back to the peace of Pacifica. I highly recommend the fire pits on the beach at night. The only bad thing- the flies!!! I cannot stand flies and the moment you get food or drinks the flies come in droves. Thanks for the wonderful experience Pacifica. Hope to come again some time.

The views, food and rooms were amazing! We did a girls trip and had a wonderful time. Special out to Martin! He was great!

One of the most relaxing and best serviced hotels we’ve ever been to! Jonathan and Hannia made the trip so easy and smooth. Will be returning back as soon as possible!

Great food and drinks. Great service. Really fast rooms service. The market had the best food. There needs to be a cafe included in the all inclusive.

Cabo San Lucas is a beautiful place! Plenty of activities and adventures available for all. So why only three stars? Lots of factors... Hands down this is a tourist town. It is also the most expensive place in Mexico right now (July 2023) The prices of real estate and food surpassed all other cities and areas in the entire country of Mexico! The locals will confirm that... Due to the cartel, wars, kidnapping and other crime Acapulco and Cancun are no longer the top tourists destinations. Tourism never recovered after the US government RED flagged those areas as dangerous travel destinations. Cobo is probably the safest place in Mexico as well now! The city is clean and well kept. It's just very expensive! Be prepared for a sticker shock compared to the rest of Mexico. I suppose safety and cleanliness have a price... and it is NOT cheap!

Cabo, with its large marina and the beautiful San Lucas Bay where the Sea of Cortez meets the Pacific Ocean, is famous for its casual atmosphere and exciting nightlife. A longtime favorite for sport fishing and those out to land the big one, Cabo also has great beaches, lots of shopping and restaurants, and a variety of all-inclusive hotels and resorts for any budget. Cabo San Lucas is also known for its famous stone arch, called El Arco (The Arch), a magnificent natural rock formation at Land’s End

It is a really nice little town. There are a lot of Restaurants and bars. You can do a lot of activities during the day. Unfortunatly it is super expensive and americanised. This place has not a lot to do with Mexico . You can‘t find any of the rich mexican culture here. If you want to get to know Mexico you have to go somewhere else. If you just want a good vacation and party you are at the right place. If you go on a whale watching tour here, always make sure to go with a licenced operator. Whale watching is regulated by the mexican government. The whales come to the bay to have children. A lot of the not licenced tour operator chase the whales and disturb them. Please always do your research before booking a whale watching tour. And just go with a sustainable company.

The dolphin swim was awesome but too many people trying to sell you the same thing over and over

Beautiful… drove a jet ski for the 1st time and it was so awesome

Tough to have a bad day in Los Cabos. As the area has grown, there are more choices for everyone. The activities range from water sports to desert adventure. But, it's also a place to just relax and let the world go by. We find our best vacation here is to unplug and just enjoy the warm sun by day with amazing food each night. The sunrise and sunsets are something to sit back and enjoy. This is Mexico at its best.

great food morning ,noon and night. Very clean and noticed the workers being consistent and well driven to maintain and groom everything around us.

Planning a destination wedding from the States could have been overwhelming, but thanks to Mariana, Michelle, and the Look at Me Brides team, the entire process was unbelievably easy and stress-free! From the very beginning, they took care of every detail, making the planning process seamless and even fun. On the big day, everything was beyond perfect—the flowers were breathtaking, the food was incredible, and the dance floor was packed all night. We never had to worry about a thing, and we were able to fully enjoy every moment. It was more magical than we could have ever imagined! If you’re planning a wedding in Cabo, Look at Me Brides is the absolute best. Mariana and Michelle truly made our dream wedding come to life, and we couldn’t be more grateful! Thank you again for making our day so perfect!

Having Look at me Brides as our wedding planning team was the best decision we made for our destination wedding in Cabo!! We talked with over 6 different wedding planning companies before deciding that Look at me Brides was the perfect fit. From our first meeting, I felt like they actually listened to my vision and were very eager to make my dream wedding a reality! And then we got matched with Mariana who helped us for over a year and a half create such a beautiful and fun wedding weekend. With every email, video chat, and even instagram message, I felt such a relief knowing Mariana was handling and on top of so much especially things I would have never even thought of. She was amazing to work with, very polite, supportive, smart, and compassionate. A true life saver during such a stressful time!! When we got into the details of what the wedding day would look like, that’s when we met Ernesto. Our first design meeting left me speechless because he showed me pictures of what the ceremony and reception space would look like and wow, it was just how I imagined it! He pays such great attention to detail and even at our last walk through, there was a misunderstanding about the thank you cards and without a doubt, he was on it getting it changed! On our actual wedding day, everything looked absolutely beautiful from the seating chart, to the tables and everything in between. The biggest THANK YOU to Look at me Brides especially Mariana and Ernesto. We will forever look back on our wedding weekend with such joy and love. I know everyone says their wedding day was “the best day of their lives”, but there truly isn’t better words to describe our wedding day and I know it would not be that way without the help from the Look at me Brides team!

We booked Look At Me Brides about 9 months before our wedding, and truly—it was the best decision we could’ve made. Planning a destination wedding can feel overwhelming, but from the very first meeting, we felt completely taken care of. They quickly paired us with our planner, the amazing Nicole, and from that moment on, we were in the best hands. Nicole was with us every step of the way—handling every detail, exceeding every expectation, and never missing a beat. She was incredibly communicative, calm, and always one step ahead. She made us feel so reassured and confident through the entire process, and I honestly can’t imagine doing this without her. Look At Me Brides also has an incredible network of vendors—photographers, videographers, glam teams, décor—you name it. Speaking of decor, our event stylist Michelle was pure magic. Even when we weren’t quite sure what we wanted, she took the smallest ideas and transformed them into something straight out of a dream. It was like she could see into our minds. The day before our wedding, we were hit with unexpected rain (which never happens in May!), and it could’ve been a disaster. But our team pulled together a brand-new wedding plan in less than 24 hours—and it was flawless. None of our guests would have ever guessed it wasn’t the original plan. It was that seamless. If we had to choose Look At Me Brides all over again, we absolutely would—without hesitation. And we’d choose Nicole again a thousand times over. Nicole, thank you for your professionalism, your grace, and your unwavering support. You, Michelle, and the entire Look At Me Brides team gave us the most beautiful day of our lives. We are endlessly grateful. With love, K & D

We had our wedding organized by Look at me brides in November 2024 at Paradisus and we are over the moon! Andrea exceeded our expectations. She was attentive, took our budget into consideration, and put me at ease when I had concerns. They also helped organize my beachside welcome party which turned out phenomenal. My whole family and friends even complimented how attentive they were. We had a Persian ceremony and Michelle, our designer, was great! She made my vision a reality. Our wedding arch and florals were breath taking! Thank you Andrea and Michelle for all your hard work!

We cannot say enough wonderful things about Look At Me Brides and Gloria, Michelle, and team! From start to finish, they were an absolute dream to work with, making the process feel smooth and fun. Gloria was always on top of every detail, ensuring nothing fell through the cracks. Our wedding weekend comprised 5 days of (big and small) celebrations, and Gloria helped us to plan and reserve EVERY SINGLE ONE of them, which took a huge weight off our shoulders not knowing the area too well. What truly set Gloria apart was her "can-do" attitude — instead of ever saying no, she always took our ideas in stride (even if they were last minute) and found creative alternatives and solutions that worked beautifully. LMB also had an incredible network of vendors, and for anything we wanted, Gloria came with high quality and competitively priced recommendations, often knowing in advance what we’d like best based on how well she knew us as a couple. I can be quite particular (my husband can confirm lol), and throughout the design process our designer Michelle was SO patient, always taking our feedback with a smile, and coming back with it incorporated for the next review. When I walked into our venue on the day of the wedding, my breath was taken away — our vision for the design of our wedding day came to life in ways we couldn’t have imagined and was even more perfect than we ever dreamed. On the day of the wedding, Gloria and her team managed the timeline flawlessly. Everything ran seamlessly, allowing us to simply enjoy each moment without a single worry. It was evident how much heart and dedication they put into making our day special, and Gloria truly felt like our close friend by the end of it. If you're looking for a wedding planner who is organized, resourceful, and truly invested in bringing your dream wedding to life, look no further than Look At Me Brides. We are beyond grateful and would recommend them a thousand times over!

I got married in April and I had an amazing time using Look At Me Brides as my planners! I worked closely with Gloria and Ernesto and they were both incredible! They were very thorough and they executed my vision better than I could have ever imagined! They made me feel understood and heard during the entire planning process. I also worked with Pamela who is the owner and I loved that she was a straight shooter and had a “let’s get it done” attitude! I would highly recommend them if you are planning on getting married in Cabo!

I worked with Mariana as my head planner for our wedding in Cabo. I can’t say enough nice things about her and the whole team at LAM Brides. The night turned out exactly how I envisioned it and for that we are forever thankful!

Great vacation spot. I will definitely be coming back!

Quiet marina for yachts, lots of chads and kyles.

My happy place

Always great to be here

Marina

(Translated by Google) Very pretty (Original) Muy lindo

(Translated by Google) Excellent place and attention, nice view of the pier (Original) Excelente lugar y atención, bonita vista del embarcadero

I definitely recommend booking with Bibi in Cabo Mexico. Her wedding proposal services are amazing. Everything came out as I imagined me and my fiancé were so happy. Thank you Bibi for planning such a beautiful wedding proposal we will never forget.

Bibiana and the team were nothing but perfect. She is so detailed oriented, gave me a list of options to choose from with visible prices and worked within my specified budget and still created an everlasting experience for my fiancé and I. The communication throughout the process was seamless with zoom calls, emails (payment receipts and proposal plan), whatsapp messages and delivered to the exact letter. My fiancé the whole time kept asking why i was never nervous throughout the whole process because she couldn’t even tell this was about to happen and looking back I honestly think it was because of how coordinated and well orchestrated everything was with the team I didn’t have to worry but show up and making sure this memory was nothing short but perfect.

Bibi and her team were AMAZING! From the first time we met all the way to the day of the wedding. Everything was perfect and went according to plan.

Bibi and her team have great attention to detail. I felt like they totally understood what I was trying to achieve and made it happen. I stayed within my budget and had the most remarkable event!! A real dream come true. In addition, the vendors she works with are all professionals and reliable!! I highly recommend this company. I will be using them for future events as well.

Bibiana and America were absolutely perfect! They planned my brother’s wedding in Cabo San Lucas and we were amazed at how well his wedding was. So we had to go with them to plan our wedding in puerto vallarta. They took care of and arranged everything for our wedding. Exactly to our liking and requests. Our wedding was truly perfect! We had no issues or complaints with anything. Which is rare for such a stressful time and large event. They were both professional, organized, friendly, and made us feel special for our big day. We highly recommend them

Bibianna was exactly what we were looking for when we started to plan our daughter's wedding and her team literally made our daughter's dreams come true. She was attentive, easy to work with and professional. Bibianna was super patient with all our questions during the planning process and during the days just prior to the wedding. From start to finish I could not have asked for a more dedicated visionary working to make everything happen. It was truly a magical day. The details to the design and the execution of how everything turned out was beyond expectations. Not to mention gaining a friend through it all to make it even more special! Bibianna has a gift and those who experience her become richer because of it. We honestly couldn’t have asked for a better team of professionals to make our daughter's day the most amazing day ever. We absolutely recommend her without hesitation! Thank you! Thank you! Thank you!

(Translated by Google) Excellent work, every detail, very beautiful, I felt very satisfied! They even combined the colors with the costumes, taking care of every detail so that everything turned out wonderful and above all the excellent attitude, thank you for your great help, without a doubt 100% recommended (Original) Excelente trabajo, cada detalle, muy bonito, me sentí muy satisfecha!, incluso combinaban los colores con el vestuario, cuidando cada detalle para que todo saliera maravilloso y sobre todo la excelente actitud, gracias por tu gran ayuda, sin duda 100% recomendable