The 33 best adults-only all-inclusive resorts in the Bahamas

I recently stayed at Warwick Paradise Island in Nassau, Bahamas, and overall, it was an amazing experience! The food and drinks were a solid 10/10—fresh, flavorful, and always satisfying. The staff truly made the trip unforgettable: Brian, the bartender, kept the drinks flowing and made sure everyone was having a great time. Letice greeted me with a smile every morning while making my omelets just the way I liked them. Kizzy welcomed us from the moment we walked through the door and kept the energy high with music and his fun, outgoing personality. Kendrick made sure we never went without a mimosa or drink during breakfast and lunch, always serving with a smile. Mr. Ian Cash went above and beyond, even making sure to sign us up for Sip & Paint while we were still enjoying dinner. As a travel agent, I brought guests along with me, and they had such a good time that they’ve already asked me to book another trip back here in February—which says it all! While the pool was under construction, the resort made up for it by offering complimentary shuttle service to beautiful Cabbage Beach, which was a great alternative. The only downside was noticing some rust in the room, but other than that, the experience was excellent. I’ll definitely be returning soon and can’t wait to bring more guests to enjoy this resort!

I stayed here for a week. And I loved it.. we held a conference for 25 women. The staff was super helpful and professional. The all inclusive was great, they had daily activities. The food was AMAZING. Fresh, fish, steak amazing breakfast everyday. SEASONED well. The pools were great. The ground are on the small side but have everything you need. 10/10 would stay here again. Only downsides I would say: the rooms are average, the lobby is also average. But the pool, restaurants & outdoor spaces are amazing.

A nice all inclusive hotel on Paradise Island. Nice staff and spacious rooms. A bit dated, but ok. Big nice pool area and a private beach. The food is really good. Large selection of well cooked food in the buffet restaurant. Nice pool/beach bar with cocktails and drinks. 10-15 min walk to fantastic Cabbage Beach.

Currently staying here at present and cannot fault the resort one bit. It’s amazing staff are so friendly and also smiling happy to help and nothing is too much trouble. Bar staff happy to bring drinks to me constantly during the day which I loved (who wouldn’t 🤣) rooms were to a good standard for us and looking at other reviews I don’t know what they are looking because I could not fault the cleanliness of our room. Overall a lovely holiday and definitely be back again in the future.

I am sharing my positive experience from my stay May 20-23, 2025. Your resort is beautiful and peaceful, and the staff were amazing and friendly. My room was clean and spacious, and I enjoyed the pool and lagoon. The bar service was excellent. The music was great, and we enjoyed karaoke, though we wished it lasted longer. My only concerns were the mildew smell in the hallway and occasionally in my room, which room spray helped with. I also suggest more night life entertainment options. Overall, it was a 10/10 experience, and I highly recommend your resort. Thank you for the wonderful stay.

Overall great hotel and staff was very friendly. However the activities were limited. Came on a girls trips so we’re looking for something fun and the nightlife was not all that great. We did go off the resort and found other things to do. So if that’s something you’re looking for just keep that in mind. The hotel itself definitely has a relaxing feel and beautiful scenery.

The Bahamas is completely beautiful I will be coming to this island again but never ever coming to the Warwick and I don’t recommend this resort to anyone! I have been traveling to many all-inclusive resorts for the past 15 years and this was a trip from hell. The liquor is so disgusting it will make you sick disoriented and you might even faint my husband and my brother, both fainted and collapsed. I thought they were going to die in this resort the food and the restaurants are so disgusting the water in the sink showers and tap sodas, smell like sewer. The resort has nothing to offer. It is very small. The staff is rude. Every bartender is nasty. nobody has a smile on their face. Nobody wants to make the trip fun for you. The bartenders are not fun at all and all I can say is this resort is a very dangerous scary spooky negative spirited Establishment that is taking advantage of customers and taking advantage of people’s health blindly. I don’t know what they do to stretch the liquor it smelled like poison. It smells like gas. I had a sick stomach the whole trip for my 30th birthday and I am expecting a contact back from management about all of this

Great experience here with my husband for our 10th anniversary last week. This was our first all-inclusive resort experience. We loved it! It was such a relaxing week with amazing beach/ocean view, good drinks, excellent service, and delicious food. The only con that I found was I wished they kept the pool area open longer or had evening activities on the pool deck, but I understand this may be due to staffing restrictions. Otherwise, it was amazing!

I loved the Bahamas, the island the culture it was amazing. The Riu was a disappointment. The front desk were really rude at check in. Make sure they put your bracelet on tight enough the first time. They said they gave us a free upgrade, I think it was a downgrade. Shout out to Agatha in service at the buffet she is awesome and Frank in security who was a great help. I wish they had more stuff going on outdoors in the evening. It is so beautiful and warm , who wants to be inside. Also there was an incident and the staff really did not know how to react, it were guests at the resort who took charge and saved a life. The food in the buffet was extremely salty and very dry, not a great selection everything was recycled from the meal before, seafood was lacking. The specialty restaurants, well you reserve and most of the restaurant is empty. We asked if we could get in to the steakhouse and we're told no cancelations, he was very rude, so we went to the Japanese where we were told if they don't show up after 15 mins of their reservation we can be seated, and we were but the food was a let down. We tried all the specialty restaurants, the Krystal was the better of them. I would not go back to a Riu resort

We had a great experience here. The food was so good and the selection was huge for all 3 meals. Desserts were absolutely amazing. The staff was so friendly and helpful. The rooms are slightly outdated but who’s even in the room?! People have been working here non stop to paint and fix things as well. They decorated for Halloween and it was so cool. We had a great time!

Food was decent. Almost impossible to get a reservation at any of the restaurants unless you get up super early, but the buffet was great. Service was amazing and everyone was so friendly. The rooms were really outdated and definitely need some TLC. The phone didn’t work. Neither did the safe. The entertainment at night wasn’t the best but sports bar was really fun. Entertainment at the pool was excellent and bartenders were awesome. Beaches were super clean and gorgeous, only steps away from the bar. Drinks were delicious and they had something for everyone. I love how small the resort is because it’s super easy to navigate. Our room had plenty of beer, water and liquor you pour yourself. I normally get an upset stomach when I travel but I was totally fine the whole trip. This Riu is so close to Atlantis too which we went and visited. Would definitely go back again in the future.

I highly Do not recommend resort. I arrived today 10/26/2025 for my birthday celebration, Tori who was very helpful informed me how to reserve dinner reservations. I download the app for every restaurant besides the Buffett with no availability, not for 10/26, the after or the day after that. I wanted to make sure that was accurate which I was informed is. They only allow a certain amount of people per day. So keep that in mind. I was advised to see if the manager Desmond could accommodate me. He told me I needed to come back at 8:30 when there were seats available. So that tells me they accommodate a certain amount of people being that it’s “all inclusive” so keep in mind you might not be able to eat at any restaurant during your stay.. I do not recommend. Pay a little more for Sandals, or Atlantis. Very disheartening on my birthday there’s only buffet food available. Which isn’t that great unfortunately.

The only reason I give this hotel any credit at all is because of Lamaro, the amazing buffet girls, Shanquell, and Eddy — they were the only people who showed us kindness and professionalism during our stay. We were told upon check in that there were no reservations available for any of the restaurants and then ridiculed for not having a reservation when trying to get a place as a walk-in every 30 min as advised. Unfortunately, Kenson and Denisha at the Kulinarium (but they all rotate places) completely ruined my best friend’s birthday with their unprovoked rudeness. All because we wanted more than 1 appetizer each which was encouraged the night before and at every all all inclusive we have ever stayed at. They were so mean that we actually got up and left the restaurant mid-dinner, which says a lot since we had originally chosen to eat at Riu Paradise Island instead of Atlantis because Lamaro made our previous night’s dinner so fun and memorable. She ended her birthday dinner in tears thanks to the lack of manners displayed by Kenson and Denesha and their horrible attitude toward paing guests. Thankfully, Lamaro and the buffet girls went out of their way to sing “Happy Birthday” to my friend the next day, but the damage was already done. We felt so uncomfortable and disrespected that we would never return to this property. To make things worse, our bags weren’t delivered for over an hour after check-in. We called three times and eventually had to go downstairs and get them ourselves. The room service was practically nonexistent — our bed was never made, even though we never put out a “Do Not Disturb” sign, and our room was rarely serviced, not even for fresh towels or bottled water. The bathroom water smelled terrible, like fish or something rotten, coming from both the sink and shower. We’ve stayed at other Riu resorts, including Riu Montego Bay, and the difference in food quality, service, and decor was shocking. Paradise Island was nowhere near that level. The music shows were exceptionally bad, and the entire resort had an unsettling, unpleasant atmosphere. Overall, this was one of the most disappointing resort stays we’ve ever experienced, and I sincerely hope management takes these issues seriously.

Food on the buffet was excellent. Rooms were clean and well-maintained. The hotel was perfectly placed on the beach that you could look out your window and see the ocean that was the best!! The only thing negative I can say about the hotel is that you'll never get the same drink twice it all depends who makes it on if it's going to be strong or not.

Had an absolutely wondeful time at Breezes when we had a day pass while in Nassau on MSC. We take the "fun" way of getting here - a Kick! scooter, about $13 each way and about 15 minutes. Make sure you memorize the map before getting on the bikes, its fairly easy to get to the resort (just remember to keep going straight/right in the roundabouts once you get out of the downtown core). Check-in for the day pass was easy, just provided my name, ship information, and they gave me a wrist band. You get full access to all the core amenities of the all-inclusive resort; which included unlimited beverages (soda fountain in the buffet + poolside bar), unlimited food (poolside bbq and buffet @ 1230PM), access to lounger chairs, tables, and towels (cabanas can be rented for a fee); wifi, entertainment, and best of all - when the daily 5 minute hurricane shows up, shelter is VERY closeby. Food is very much Bahamian - with the poolside bar offering some of the best jerk chicken (I get this with a caesar salad), my friends LOVE the conch fritters. But you can also just get a cheeseburger and fries. The lunch buffet has a rotating variety of Bahamian dishes - I've seen oxtail, fish, chicken, beef, along with 3 sides of vegetables; a pasta bar; pizza bar; and then salad & desert bar. Wifi has gotten better, and there's plenty of tables near the lobby to sit and work if that's your need, or just enjoy the sea breeze. They are using the slower off-season to finish renovations on the property, and that includes the pool. When I was there in late September, the main pool was closed by the 2 side pools were still open and very much usable. I'm told the main pool should be done the 1st week or so in October (and they need to let everything settle before refilling it).

This was our second trip to Breezes and we really enjoyed ourselves, it is in a beautiful location right on the beach. The sand is white and the sea nice and clear. The rooms are really nice and spacey and the bed is so comfortable. Food is lovely with lots of choice. The staff from reception to our room maid were all lovely and friendly. Nothing is too much trouble and we very much look forward to visiting the resort again. Thank you to all the staff for making us feel so welcome, nothing is too much trouble. Kind regards, Gavin & Nicky McDonald

Great food at the buffet. The good at the grill was good as well. The beach access was beautiful. Soft sand. Security on the beach, lifeguard close by. Plenty of chairs and umbrellas. Our waiter who was attending to us at the beach chairs was terrible, but I did not mind going to the make shift bar to grab our drinks. The pools were beautiful and we made use of those and the pool bar as well. For our one day stay I would say if it is an option for you, do it.

Sure the place is a little outdated, but it is not dirty or uninhabitable. It is the oldest hotel on the island and used to be called the Playboy hotel. The staff was beyond nice and accommodating. Every Bahamian person we interacted with was amazing. Derrick, one of the taxi drivers was a huge help when I accidentally left my wedding dress at the airport, and another taxi driver named Phillip was so informative and even gave us a tour out if our way at no extra cost. The food was amazing, the hotel and pools were clean, and the beach was beautiful. We had our wedding through Breezes on the beach and everything was perfect. We will definitely use them again in the future. We had 18 people in total and everyone had an amazing time . They also had two very friendly resort cats, which was adorable.

Beautiful resort, right on the beach, wonderfully landscaped, very good planning To the grounds and the structure for guests. Love the layout of the pools and the grounds. Staff was really phenomenally friendly and extremely helpful, sweet, and wonderful. Food was delicious most nights and especially Belgian waffles, you make yourself for breakfast. Many buffet options with breakfast, lunch, and dinner.

Cannot attest to the stay as a resident but came here on a day pass and the resort was lovely, especially the beach!! It is an older building but beautiful and has a lot of charm! The swim up bar and pool area were amazing, along with the beach bar crew!!! I did speak to a group who were staying there and they said it was nice, and that they have enjoyed their time! Thank you Breezes family (Lathies, Jadynn, Elizabeth, Wendario, Shervaughn, and Debroncya)!!!!

The entire hospitality team at Breezes did an excellent job. The resort is obviously older (30 years), but all of the important details were top notch. Customer service, cleanliness, guest safety, and food were all excellent.

We had the pleasure of indulging in the butler service, and were fortunate enough to have Garth as our butler. His attentiveness and dedication to ensuring our comfort went above and beyond our expectations. Every request was met with promptness and a positive attitude, making our stay truly special. Additionally, we were delighted to experience the culinary offerings at La Plume, where Tara showcased remarkable skill in running the restaurant. Her service was impeccable, and she contributed significantly to our dining enjoyment. I would also like to commend Tayana, Supervisor of the Butler Services, for her outstanding leadership and support. Her commitment to guest satisfaction is evident, and her efforts greatly enhanced our overall experience. I wholeheartedly recommend Sandals to anyone considering a vacation. If you have not yet visited a Sandals Resort, I encourage you to do so-you owe it to yourself. The staff here truly makes you feel like family. Thank you for providing such a memorable Vacation.

While celebrating our wedding anniversary, we received the most professional butler experience with Kiesha and Nikola during our 5 night stay! They were already ahead of our daily planning when we arrived and ensured we had dinner reservations at all the best restaurants. They also made sure we had great beach and/or poolside seats waiting for us with towels and a cooler full of our favorite beverages every morning! We were checked on in person and by call or text often to address any needs or questions we might have. They went out of their way to make sure we were enjoying ourselves and remaining stress free! We also had amazing private drivers, Ricardo and Mark, who transported us from and to the airport. They were funny, knowledgeable, and safe! The bar service, whether on the main land or island, was superb and fast! We never waited longer than 20 seconds for our drinks. Bartenders Gary and Alberto were a couple of our favorites! Thank you Sandals Royal Bahamian for the most amazing time!

This place is incredible. 10/10 highly recommend. Food was amazing. The hotel and views are beautiful. The service was outstanding. The night time entertainment was awesome. The best part though was probably the entire staff. Everyone was so nice and welcoming it was a great experience. My now wife and I had the elopement wedding on the beach and it was everything we dreamed of. Sounds corny but we legit were treated like a King and Queen. We are already planning our next stay here. Book it, you won’t be disappointed. Thank you Royal Bahamian for our dream wedding and vacation

What more can we say! We stayed here for our 10th wedding anniversary and the staff there really made a lasting impression. Our room accommodation really showed out with the beautiful views and upgraded details such as the coffee maker and drink bar. It truly felt like home. Although we don’t consume alcohol the bartenders were very accommodating with alternative options. We were even scheduled a tour of the island that allowed us to see what the culture there was all about. It truly left a huge impression. We have the hotel manager to thank for making sure we were so happy during our stay. She truly warmed our heart, listened to our needs and took action. What a wonderful and beautiful experience!

Fantastic time away. Aaron and Breon had provided excellent service as always, which is why we requested them again as our butlers (this is our second trip to Bahamian). Highly recommend. Great diving, snorkeling on the private island, and amazing food. Hobi cat sailing is always a hit in my book and Leslie is a great diving guide/instructor. Highly recommended.

So I got this place for our honeymoon, um they say they live on island time and let me tell you they do, except for the ferry. At the restaurants it takes over an hour each time to get food except for the buffet. Takes over an hour plus for room service as well and its always cold and terrible. We got the butler service but actually cancelled a day in because it was not worth what we paid. But the rooms are gorgeous, the beds are hard, AC is great, no shower door on the shower. Everything else was great. The view by the ocean was amazing .Wish there was a snack place for like ya know chicken tenders an fries, and chips and ya just like bar food. Will we be back probably not. Most of the employees are really nice and friendly. Some hate there lives in the restaurants and rather be somewhere else but Tayana the manager is amazing we love her she helped us alot🙂 got a massage which was nice but ya know 600$ later🥴 how much we spent wasn't worth it. I'd rather go to Florida and be by the beach.

This resort is a five out of five!!! We got picked up and dropped off by Ricky Ricardo in a Rolls Royce Phantom white seats from the airport. Great ride if you request Ricky you’ll be taken care of very well!!! Butler Service: Ashad, Tim,and Eric were great. When I travel Sandals I will always get the butler service. It made our trip easy delightful, and relaxing the butler service is definitely worth it times 10!!!!!! Food & Drinks: Food and drinks were great. Everything I tasted or drank was great!!

Had a very nice time a few years back and wanted to go back next year but NO way now. Way to take away the peace and tranquility and privacy of that beautiful cove. If that Beaches is anything like the one on Grace Bay in Turks and Caicos . . . . . it’s going to be crowded, cluttered, noisy and a complete cluster!

This resort is beautiful. We arrived soon to the resort closing (4 days left). It was to our advantage. Unfortunately, not all of the restaurants were open every night. That was the only drawback. The ocean views, white sand, and having the pool to ourselves was nice. I think there were more workers there than guests. It was a trip of a lifetime. Exuma is beautiful. We booked the swim with pigs tour thru the tour agency. It was well worth the money. We would love to come back as soon as they reopen. I wished there were more lunch options, and a nice steak restaurant. It was beautiful. All of the resort workers were so nice as well.

I stayed here several years ago. The rooms looked nothing like they did online and were actually quite crusty and more like a 2 star motel, you can see this through the pictures posted on the reviews. Cheap free alcohol was available in the room but I never touched it given that it was from an open bottle with a dispenser. The beaches were awesome. The service was OK. I did not like seeing the cat near the kitchen or a cook coming out of the kitchen drinking for a mixing bowl. The open bar was terrible And I don't think they could make a single drink right. This place was not cheap, although on the website it looks like you're getting an incredible deal. look at all the negative reviews before you breathe the Positive ones.

Although it's been awhile, this was the first Sandals we went to and after going to almost all of them, it's still our favorite. Gonna miss it as a Sandals Resort but may still come visit as a Beaches. We shall see.

Overall rating 3/5! Room (we stayed in a suite): 3/5 Rooms are clean and the housekeeping staff are amazing but the rooms could use a little TLC. The room smelled musty upon arrival )but being on the ocean, there is a lot of moisture). The bedside lamps, base of the coffee table and corner lamp all had rust spots. The fridge that was in the bar area was sitting on a warped shelf in an enclosed cabinet that appeared to have some back spots on it? Not something you’d expect at the week long price point for sure. Food: 2.5/5 It is standard American fare? Lots of choices, restaurant wise, and maybe I didn’t pick their best dishes from the restaurants I tried?! All that being said, the food was just okay. Two recommendations: The sushi spot was incredible and Dino’s pizza really hit the spot during our poolside days. Great service from everyone working at the restaurants though! Grounds: 5/5 Gorgeous! Beach: 5/5 One of the most incredible beaches I’ve ever seen. Golf: 5/5 The back nine is right on the ocean and is breath taking!! Staff: 5/5 shout out to Tevon, Kimerly, Garth, Janell, Nicole, Mikalya, Theresa, Freddy and Devonte! Cats: 5/5 (If you know, you know) Butler Service: This is hard to rate because I feel like we didn’t utilize them as much as we could have? We filled out our preference sheet with what we wanted in the room and that didn’t happen unfortunately. No big deal so we requested the items we needed along the way. I don’t think we’d spend the extra money in the future, should we return to a Sandals resort. Red Lane Spa: 5/5 Pools: 5/5 Overall this was an incredible experience. Yes I wasn’t blown away from everything while on vacation but who really is?! This was our first time going to an all inclusive so we weren’t really sure what to expect? The drinks were delicious, the staff were awesome and it was fun to get to know others that were staying at the resort, too. I hope this review helps! Oh and p.s., half of our plane didn’t get our luggage when we landed on Sunday (and we didn’t receive it until Wednesday). It sounds like this is a common theme when flying in? I suggest putting a couple days worth of clothes in your carry on to hold you over, should this happen to you :)

Our honeymoon at sandals emerald bay was perfect from the minute we arrived to departure. Short drive from the airport. On arrival staffed greeted us and we were quickly situated eating lunch and on the beach. The beach is large and beautiful. Not sandals fault but lots of trash on the beach - throughout the day staff was cleaning up. The grounds were gorgeous and well maintained. Every staff member was wonderful always happy and helpful doing whatever they could to help. One staff member even opened a coconut for me! Our meals were great we enjoyed all of our food and had no complaints. I especially enjoyed the cafe you could always get a coffee or little dessert! Our room was spacious and clean beach house 6! For our honeymoon it was great if you wanted to do activities you could but a lot of space to sit back and relax. I would recommend sandals emerald bay to anyone!

I can’t begin to tell you what a great time we had at Sandals Emerald Bay. We arrived at the airport and were greeted by a well organized team getting everyone loaded into taxis for the short ride to the resort. There we were greeted by staff and taken to a lounge where we were given champagne while we waited for our room. Everyone was escorted to their rooms were we received an overview of the resort. Our room was large and clean. It was cleaned daily and there was a turndown service. Our fridge was restocked daily as well. The food was fantastic. Every restaurant was different and the service was great. Our favorite was the French restaurant, but each one was fantastic. We went to the quiet pool and hot tub every day. Very relaxing. The best thing, by far, was the golf. I have never played a course that was in such perfect shape. You simply walk out the front door of the resort and you are at the pro shop. No need for a shuttle ride. The fairways were lush and the greens rolled true. The back nine is right on the coast with great views. We got some great action shots of us golfing with huge waves crashing in the background. It is a challenging course and you should bring plenty of balls as there is plenty of water. I can’t say enough about the course. Our departure was just as easy as our arrival. They picked up our bags at our rooms and were very organized getting us to the airport. We are already saving for our next trip to this fantastic resort.

We came for the first time back in 2022 to the Rosewood. That experience was absolutely amazing. They upgraded our room upon arrival and gave us early check-in. We came for the second time and did not have luck this time with any upgrades or early check in which was unfortunate. Still was a great trip and every restaurant we went to such as Marcus, Costa and carna was absolutely delicious. The resort fees and service charges that they add onto every bill is really high. Definitely an expensive trip. I did have a few slight issue with my room this time… There was never any hot water, just lukewarm water in the shower. The couch in the room is stained and dirty. One side of the bed had a dent in it from much wear and tear. The furniture on the balcony was very mildewy and dirty. In the bathroom, there is nowhere to put your toiletries- just two sinks…. no counter space whatsoever. I think to pay what you pay for the Rosewood and have those issues occur, shouldn’t be.

The rosewood is an exceptional place to stay! This was my second visit this year. The staff are all so sweet! From the staff that meet you at the car like Robin and all of the lovely staff that greet you at the front desk like Nikita and Crystal, each individual staff member makes you feel like you are family. The service is beyond excellent and worth every single penny. The food is amazing at every place you eat, the pool staff like D'Angelo, DJ, Brendan, Manny, Dominic, Sidney, are all amazing I wish I could name them all. It's the only place in Bahamas I could ever think of staying. Highly recommend it to anyone booking!

If you’re ever considering visiting Baha Mar I would highly recommend to stay at the rosewood rather than the 2 other neighbouring properties, it’s expensive, but well worth the extra costs. Compared with the SLS and grand Hyatt which are all technically 5 star also, the Rosewood was the only one that really lives up to this label. We just visited for a 4 night stay, and I couldn’t be more pleased with the hotel and service. The resort ground and rooms were all beautifully decorated and made it feel like a holiday destination. But what really stood out to us was the hospitality and friendly staff, all whom were exceptionally nice and helpful especially compared with the subpar and frankly disappointing service at the neighbouring Grand Hyatt. The staff at Rosewood were all super attentive; After we requested extra towels during the first night, housekeeping provided extra towels every subsequent night without us having to ask again. The staff was also able to extend our checkout time to 3pm to accommodate an activity we had in the morning at no charge, a generous and very much appreciated gesture. We have to give a special thank you to Kenzie who helped us locate our travel document after we left in the room and bringing it to us at airport all within 30 mins after calling. All this made us feel like the staff genuinely cared about our needs and trying to make the stay as enjoyable as possible.

The Rosewood Baha Mar is nothing short of absolutely gorgeous. From the moment we arrived, we were struck by the impeccable rooms and breathtaking views. What truly set this hotel apart, however, was the outstanding 5-star service we received throughout our stay. Every interaction was seamless and delightful, making us feel genuinely cared for. Beyond the luxurious accommodations, there's an incredible amount to explore and enjoy on the property. We had a truly wonderful time and would wholeheartedly recommend the Rosewood Baha Mar to anyone planning a visit to The Bahamas.

This was our second time staying at the sprawling Baha Mar complex this year. Our previous stay was at the Grand Hyatt. We had a mixed review of our stay there but loved the activities at Baha Mar and decided to see if Rosewood would enhance our experience. Unfortunately I would say despite being almost double or even triple the cost I would say our stay was not much better. The good: the grounds are beautiful. Our room was well appointed and very comfortable. The privacy of the pools and beach make it much easier to enjoy although with little kids we didn’t get to enjoy this much due to the fact that our littles preferred to stay nonstop at the water park. The bad: Service left a lot to be desired. Our room was not serviced the first day. Not a big deal, all we needed was just some fresh towels. I called the front desk for help with a response, waited about thirty minutes without anything. Walked to the front desk with dirty towels hoping to exchange them and was told they were working on it and asked me ti return to the room. Okay, sure. Went back to the room and my wife decided to call laundry and we finally got our towels an hour later. Honestly it would have been easier to just have walked me to a service room to get those towels and I would have been okay with this but the front desk was not helpful. Service at the pool was a bit mixed as well. We were able to get covers for our chairs but then the attendant again forgot to bring us towels. I ended up taking some from the cabanas. It seems most individuals working here seem to be bothered by providing help or assistance. Based on this experience I would suggest not spending the amount of money to stay here.

We took our annual mother/ daughter trip and I want to start off by saying I lost my Chanel glasses. CHAVON was excellent and very attentive he found them and held them safely until the next day. He was very sweet and went above and beyond. Lastly, My mother and I had breakfast at the rose wood the food was good however the service was kind of slow. We ended up seeing how beautiful and quiet the pool was so we decided to get in. Within 10 mins we were asked to leave because we aren’t rosewood guests. We felt it was also very rude that one of the attendants told us to get our own towel while he rushed over to other guests. It gives very much plantation vibes. So we can eat your food and spend money in your bars but not quietly enjoy your pool?

The Rosewood was a blast! The resort was beautiful and the layout of the casino and restaurant complex below flowed smoothly with the rest of the hotel. The outdoor pools were very serene, and the service was great. There were many options for dinner. Only disappointment was the beach, but otherwise was a great stay

This was an interesting experience to say the very least. We booked this vacation to celebrate our anniversary. I was pregnant, zika was present in Mexico and our travel plans quickly changed to this resort. The customer service was terrible. The attitude of staff was pretty mediocre although we did meet a few people who were extremely nice. We booked a room with a King bed, walk in and there are two twin beds. We didn't make a big deal. Our belongings in the safe were very safe because we couldn't even get it open. Had to call down to maintenance to break it open. Food was not great. The steakhouse was the best dinner we had. Pools and beach were beautiful. The grounds were nice and manicured.

Such an amazing time spent at the Melia! My wife and I went there for our honeymoon and it was totally worth it. All the staff members were super friendly and more than willing to help you with whatever you needed! The beach was beautiful and the pools were always the perfect temperatures. Both a pro & a con was that the hotel seemed to have a lot of construction going on (at least 4 rooms on our floor were under construction) but it was really nice to see that they were actively working on up-keeping the building to their standards. The food was amazing. The Marketplace always had really solid amazing food every night. We didn't get a chance to eat at Cilantro but we ate at Nikkei 3 times and all 3 times were amazing. I would suggest booking Nikkei in advance to get the hibachi! Our room was beautiful. We had such an amazing view of the ocean. The room was cleaned daily and the mini fridge was always stocked totally full. My wife and I have already agreed that we will be going back for our anniversaries.

Hotel is decent at best. Pools are nice and so is the beach. Good luck eating at any of the restaurants. They are understaffed and you will only be eating at the buffet or outside "grill". The website over sells all they have to offer. Was really looking forward to trying all the restaurants, but at this point we will be lucky to eat at one.......... So, now that we are home, I wanted to update my review. Once we realized you have to be in line at 8:30 to make a dinner reservation, we were able to eat at Cilantro & Nikkei. The food was fine, but all of our servers were great. Everyone at the hotel was extremely friendly and accommodating, from the servers, all the way to the maids. The staff is what caused my 2 star review to be a 4 star.

We just returned on 3/28/19 as a family from Spring break and we had a lovely time at this property. The room was great. Always clean and well kept. The food at the resort was also good. We had no trouble getting in to the restaurants on property because we called a few days prior to our trip and made reservations. The food at the restaurants was also good. While several people have not written positive things about the service at the hotel, we found quite the opposite each and every day. All workers were friendly, accommodating, and willing at times to go out of their way to serve. The pools and beach we also good. The adult pool with swim-up bar is far enough away from the family pools that you hardly notice what is taking place there. If you are looking for a place with good food, good service, nice room, beach and pool, our family thinks you’ll like it here.

Our room wasn't terribly, but wasn't the best either. The view was nice but the bathroom needs major improvements. Food at the buffet was OK. Nikkei restaurant was decent and Cilantro was pretty good. Staff was not overly friendly. Helpful, for the most part, when needed but being there didn't seem to make them too happy... though partially understandable. It took a few days to realize that everything accept for the traffic was in slow mo. That is the culture, which I started respecting about 3 days in.

We had a wonderful vacation. The hotel is older and in need of some minor repairs; however, they are making repairs daily. The restaurants food was wonderful. Aqua (Italian) was delicious fresh pasta and sauces. The Marketplace (buffet) was my least favourite. The food was good, but the wait staff was not attentive very hard to get refills on drinks. The staff love children and seem to really cater to their needs. The mini bar in the room really came in handy for those little snacks the kids need between meals. Our room attendant went above and beyond to fill the snack bar when my kids were hungry at 930pm. We would definitely return to Meliá. The Bahamian people are so friendly and kind.

Hotel was great!! We had a Great time! Didn’t know what to expect from some negative reviews but it was great! Monique (Lil Monique) that is one of the beach drink girls Was AWESOME! Hard worker and very friendly and happy!! And a great voice! We found All staff to be great and very attentive!! Always asking how your day was going! Felt that the hotel was kept Very clean! Only complaint would be that you have to wait on line for a reservation for dinner! And so we didn’t wait on the line 2 days and ate at the Buffet which was good! Would defidently return here and will be back. ❤️

We recently stayed at Viva Fortuna Beach and had an absolutely wonderful time. From the moment we arrived, the staff were friendly, welcoming, and always ready to help. One of the absolute highlights of our stay was the evening entertainment—especially Amy! She was an amazing entertainer and dancer. Her energy was contagious, and she truly brought the place to life every night. The kids loved her! Whether she was leading a dance, playing games, or just interacting with the little ones, she made each evening feel special and fun. The hotel itself was clean, comfortable, and well-equipped for families. The pool area was a big hit with the children, and the food options were varied enough to keep everyone happy.

Our family had a great time staying here for a week. As an all-inclusive resort, there were plenty of activities to do that could keep our group entertained. The food and drinks were decent, nothing spectacular but manageable for a week. The rooms need work/renovations and better cleaning service but overall, we were comfortable and had all the basics of what we needed. The beach is beautiful and had plenty of chairs. The entertainment staff kept things lively and did a great job at creating a fun vibe on the resort. For the price we paid, the vacation was good value and we had a great time.

The only positive I have is the ocean beach. It was beautiful. Food- They offer buffet style but because they never cover the food up there is a 50/50 chance a fly has been in your food. Because of this single fact i actually lost weight. Room -My room had ants 🐜 and the shower head shuts off when it decides too. Our room wasn’t ready when we arrived and several friends of mine had the same issue. The rooms need to be updated to modern times. Activities- they had activities but not a wide variety. Final Thoughts: To me this resort was a retirement resort for elderly people. A vacation spot for book lovers with an edge. Someone who goes to waffle house for Thanksgiving dinner. I can not think of any reason to return here unless you are on a tight budget or have never experienced a true all inclusive because if you have you will truly be disappointed.

A Truly Memorable Stay — Thanks to the Entertainment Team! Our experience at Viva Fortuna Beach was nothing short of amazing, and the entertainment team deserves all the credit for making it truly unforgettable! From sunrise to sunset, the entertainment team: Dilis, Alagi, Roberto, Marina, Vanessa, Amy, Mike, Ian, Martiniano, Germain, Carlos, and Alica brought nonstop energy, joy, and creativity to every moment. Whether it was poolside games, dances, evening shows, or spontaneous fun around the resort, they made sure guests of all ages felt welcome and engaged. Highlights: • Personal touches made all the difference — they remembered names, shared stories, and made us feel like part of the family • Daily activities were fun, inclusive, and perfectly organized — whether it was pool games, dances, or evening performances, they made sure everyone felt involved and had a blast. • Themed nights and performances that were both professional and hilarious! Each member brought their own flair, and together they created magic on stage. Their talent and teamwork were truly impressive. • Each member of the team brought their own unique spark, and together they created an atmosphere that was vibrant, inclusive, and full of heart. If you're looking for a family place where entertainment goes above and beyond, Viva Fortuna Beach is the place — and this team is the reason why. Thank you all for the memories. We’ll be back!

This was my first time visiting The Bahamas and this resort. I and my husband visited for a wedding. Pros: The oceans views and beach are beautiful. The water is transparent shades of blue with palms tree that provide a bit of shade. If you're looking for a more quiet venue but with limited option of activities, this would probably be a good fit. The pool area was nice. The staff were friendly and helpful. The space provided for the ceremony (beach) and reception, was nice and better than expected given the outdated look of the rooms and kids area. Cons: Upon arrival, the guests rooms were not ready. Some guests weren't given what was initially requested (ie. king-size bed). I was told the initial room that was assigned to us had a broken A/C unit; however, we were eventually given the room we purchased. The room was outdated. We had a time trying to turn the shower on and off. The A/C unit is loud. There were small ants all around. The desks were slanted as if they were barely hanging on. Some guests were given complementary water bottles and beach towel vouchers. We received neither. The food hall is an open area which means flies, birds, and cats (yes cats) are able to roam around the food. Subsequently, my husband threw up within 5 minutes of eating. The food also is not hot or room temperature. Be mindful, food availability is NOT 24 hours!!! There is NO room service. If you plan on eating late, it's best to have snacks or go off the resort. The bar stays open, but don't expect to be intoxicated. The drinks are mostly juice. We didn't do any excursions or activities, because there wasn't much detail provided through the app other than the time if the activity. As stated before, this resort would be great for retirees or those looking for a quiet place. The "club" on the resort was empty the Friday night we came and our family made up majority of the guests Saturday. The music was enjoyable and the dj did allow song requests. The wedding was beautiful given the beautiful beach cabana and our family enjoyed being with each other. Overall, I wouldn't recommend this venue for anyone looking for a more modern-luxurious and excursion heavy resort. Its more targeted towards the elderly and those wanting a quiet vacation.

I am not one for writing reviews but I really felt I had to for this one. Well it's true what they say in that you get what you paid for. I now know the difference between a 3 star and 5 star resort and I probably will never go to a 3 star resort ever again. I will start with the nice stuff. The staff was friendly. I can't really complain about them The beach was great too. A few too many rocks in the water mind you but if you have on beach shoes you can manage. Now for the negatives and the real reason I'm writing this review. This place is in desperate need of some serious renovation and updating. Leaking roofs in the restaurant and by the main bar should be fixed asap. Maintenance and cleaning staff need to do a better job with cleaning for sure. One day it rained and it caused a lot of debris to be scattered everywhere and it remained across much of the cemented walking paths all day. For a resort you would think they would be out their first thing in the morning cleaning that up but no such luck. I'm not even sure they had a truck come by to even out the sand every morning. As for housekeeping, they need to learn to do a better job cleaning the rooms.

Att Gian luca Resv # 91603ee012612 I'm requesting a full refund for my stay. I was not the dream vacation were were expecting or paid for. Upon arrival our ac in the room did not work abd there was an awful smell. They attempted to fix it. Day 2 same thing. We had to pack up and move to another room. Upon arriving at room #1126 the toilet and sink were broken. Tried to call ft desk. The phone was broken. After 3 days they finally fixed it after I fell foward and hurt my knee. The bathroom had mold on walls and shower. We could never get the proper amount of towels. We would get one a bath towel and mat. Constantly asking never getting. There were 2 people in the room. The sliding door would not barley open. Now to the buffet, I nor my husband, couldn't hardly eat. There were flies all over the food all the time. It was so disgusting. Why is there no cover on it ? This is an open air cafe. At the beach Cafe , the birds were on the counter licking the condiments and trying to get to the bread. So disgusting! Why are you not using squeeze bottles that would eliminate that problem. I want a full refund for my stay. The rooms were dingey, they never sweep the floor or changed the sheets. There was mold, never got hand soap refilled and no towels to dry hands. This trip was a birthday present for my husband and it was awful. I want a complete refund for my stay. I'm not disputing the boat ride. It's the disgusting hotel and bug infested buffet.

This was the worst hotel experience we’ve ever had. We booked through British Airways and were never informed about ongoing construction. For the first two days, there was constant drilling, completely ruining the start of our trip. On top of that, the “ocean view” room we paid for was almost completely blocked by palm trees — nothing like what was advertised. The staff were some of the rudest we’ve ever encountered. Management was dismissive, dishonest, and offered no real solutions. After arguing back and forth, we eventually got two nights free, but they still refused to refund the resort fee. Their billing practices are ridiculous. We paid $1,000 upfront for 5 nights, but they kept charging our card without notice. As a result, our bank flagged the charges as potential fraud, blocking our card until we had to call the bank the next day to resolve it. There is absolutely no reason they couldn’t let us settle all charges at the end of the stay. And to make it worse, it’s a “cashless resort” — which is confusing when there’s a casino on-site. Food was overpriced and just average, staff across the property were rude, and the atmosphere was unwelcoming. The only positive part was Rosewood, where the staff were genuinely kind and professional. We would never recommend SLS Baha Mar. Between the noise, the fake “ocean view,” the constant unannounced charges, and the rude staff, it’s not worth it. Save your money and stay at the Atlantis instead.

We recently stayed at SLS for 4 nights, overall it was a great trip but we did have some hiccups during our stay. Tip: They have an alcohol shop in the airport after you collect your bag, highly recommend as drinks are VERY expensive at the resort, also buy alcohol from duty free on your way there, this saved us a lot of money on drinks (each drink was roughly 25$ USD) Also buy your own water bottles from the airport or buy from Island Essentials which was cheapest at the resort Pros: The beach, pier, lobby is beautiful - the resort overall is beautiful and very lush feeling due to the greenery and maintenance Concierge was helpful and kind Lots of food options Lots of shops and casino space Cleo was a great restaurant - and we mentioned it was an anniversary Food trucks on the beach were a great food option Check out the flamingos Taxis was readily available Download the Baha Mar App - was useful Cons: The concierge didn't ask if we are celebrating anything, even though we heard the previous guests being asked and given a drink voucher Beach staff in yellow were dismissive and rude Too many kids if you're looking for a relaxing stay Lazy river was great except the kids were walking through it and splashing on you, the lifeguards could care less and looked miserable Most of the pools cost money to reserve a lounger or a cabana so it was limited if you just wanted to enjoy freely Common (free) pools had limited space -we were visiting during slow season Food and drinks were very expensive, they add a service fee/tax on everything Monkey Bar was great however staff was miserable and not willing to come up and take your order Tip - check in with the concierge before 4PM to see if you're room is ready - we waited until 4PM and they did not call us to tell us the room was ready until I went up at 4pm - they said looks like you're room is ready Drift pool was under maintenance so the other free pools were very busy and it was hard to get a space mid afternoon Room: Room could be cleaner Water was not provided daily - had to ask Slippers and robe were not provided as advertised - had to ask Sheets smelt bad - had to ask to change on first night TV was malfunctioning - IT had to come in to fix One morning the water in the sink and shower ran brown due to maintenance - we were not notified so it was disturbing to wake up to dirty water When checking out we mentioned we had a few hiccups during the stay but they did not ask or really care why, just printed the bill and asked if we need a taxi We booked an oceanfront and the balcony had a great view Overall, this was a great, relaxing trip.

If you want to be treated horribly by the staff and made to wait endlessly at the front desk because of their mismanagement of reservations - on top of the exorbitant charges for everything - this is your place. We stay at hundreds of hotels all over the world and have never been treated so poorly. Beautiful property but being harassed by the staff makes it not worth it. Monkey Bar food is horrendously bad and the bartenders are also quite rude. While ordering (thankfully my last) drink here the bar tender interrupted me while I was giving my order to ask if I want a to go or to stay glass then proceeded to just make up a drink and when I told him he didn’t listen he just waved me off. I’m fine paying $25 a drink but for rude service no thanks. They literally treat you like they never want you to come back. Go to Four Seasons if on Nassau. - btw Ethan at front desk and Christy from concierge- very kind and professional. - UPDATE - I am now being charged for my original reservation that was changed at the front desk when we arrived. So they’re charging me for two stays not just the one we stayed for. What is going on there?!?

When I visited with family in July of 2023, we had an amazing time. The lobby has a lot of fun things to do when you wait, and the rooms are very clean and have great views. The staff at the SLS are super friendly and very helpful. There is so much to do here, and my family had an amazing time. The ocean view that we booked was more of a pool-view, since we got a room on the left side of the building.

Worst experience ever. Disgustingly rude staff. They do not care to assist you. All staff have terrible disgusting attitudes. Servers don’t care to give good service either, being that tip is included everywhere. You pay thousands of dollars to come here and be treated like garbage. Will absolutely never return, and will be sure to let every single person I know to spend their money elsewhere. NOT WORTH THE MONEY. Food is garbage. Almost everything is an extra fee. Disappointed is a HUGE understatement.

Great job. Airlines failed and canceled our flight home. SLS took care of us immediately and we checked back in for another night. Baha Mar is a fantastic property. The rooms and accommodations were top notch. We will be back next year.

It’s my third time staying at the Baha Mar and it was my most disappointing time. It was my birthday and I got a deluxe Queen room and I think they downgraded us because the rooms were so tiny and so dark it was actually insane. They did not go above and beyond to make my birthday special, which is a big factor when choosing a hotel I also review hotels and this is really disappointing to write.

A Truly Unforgettable Stay Thanks to Anna! We recently stayed at Club Med Columbus Isle in the Bahamas, and while the entire resort was stunning and the experience unforgettable, we want to give special thanks to one GO who made our trip truly exceptional — Anna. We met Anna on the second or third day of our stay, and from that moment on, she took incredible care of us. As a native Chinese speaker, her communication with us was effortless and warm, which made a big difference in helping us feel at home. Anna was always cheerful, attentive, and thoughtful. She helped us navigate the resort, offered great recommendations, and consistently checked in to ensure we were having a great time. Her kindness and dedication truly enhanced our experience and made our trip all the more memorable. Thank you, Anna, for your warmth and support — and thank you, Club Med, for having such wonderful people on your team!

One of the best hotels in the Bahamas! Fantastic stay! We stayed here a few years back with my wife, we really enjoyed our stay, and I have some memorable souvenirs of the food. Generally speaking the buffet time is not something to look for but not here. As this is a french chain it is clear that the food is a really important selling point, and it is really worth it! The beach obviously was Fantastic too as you can see on the pictures! Overall amazing stay !

My friends and I had a wonderful stay at Columbus Isle 🌴thank you to all the GOs for your energy and kindness! Special thanks to the diving, and sailing team (especially William) for your amazing teaching lessons ✨ I highly recommend this resort, hoping to come back someday :)

I’ve visited 5 different club meds and Columbus Isle is hands down the best spot i’ve ever vacationed at. This year the service was exceptional and had some of my favorite GO’s of all time. Coco, PO, Leo, Bells, Izzy, Jacob, and the whole bar group made the trip one of the best i’ve ever been on. The rooms are nice, although I was having too much fun to spend a lot of time in them. The gorgeous island and the friendly employees lifted everyone’s mood and made a very pleasant atmosphere among both employees and guests alike. I couldn’t possibly recommend anything more than booking a stay at Club Med Columbus Isle!

A wonderful experience as always. Special thank you to the AMAZING waterski team, Coco, PO, Leo, and Jacob were superstars and we had an absolute blast with them. They were so patient and were such great instructors, they were some of the highlight of our trip. Also thank you to William and Tony from sailing for being great. See you soon columbus!

My best experience ever in Club Med. Sailing team at its best, Joan an Angel at desk, Yannick on bike at request!! A wonderful moment , may 1st to 8th.

My 2nd time at Columbus I love it the ocean is crystal clear turquoise amazing beach chairs with umbrellas are only a few feet from ocean GO's are great very friendly the Red Parasol excursion is fabulous go snorkeling 🤿 go to private Island - eat delicious 🦞 lobster will go again 🌞🐠🐠🌊🌴😍

We went with our two children and had an amazing time! The staff took care of us and there is so much to do. No need to plan in advance for excursions because they ask each night what you feel like doing the next day. The food was amazing, the cabins are on the beach and cleaned daily. A remote place with great fishing, deserted island adventures, blue hole trips, bike rides, hot tubes, scuba diving and more. We look forward to returning.

By far one of my favorite places to visit in the Bahamas! You can always count on the consistency and amazing service provided by their team. I have visited several times and will continue bring friends and family here.

Truly wonderful place. I chose to stay here because they provide tours to the West Side National Park, but there's so much more. It felt like a summer camp, where you have fun all day, and then chat with new friends during social gathering at the dinner. The service is exceptional, we had everything we needed, and food was accommodated to our adventure schedule, so we never worried about being too late for lunch or too early for breakfast. The food is tasty, the staff is cheerful and very helpful. The rooms are very simple. There are bug sprays and sunscreens available. Every night, you have a personal little planning session to schedule activities for the next day. We spent here only three days, but that's far from enough. There's so much to do: snorkeling at the beach and at the reef, diving (and getting certified!), fishing tours, kayaking, paddle boarding, visiting west side, biking to the blue hole through the village, exploring some trails, a batik tour, reading all the books about the reef in the little library, and playing games in the game room.

Small Hope is Heaven on Earth. We were greeted with open arms when we arrived at 7:30am. No worries, we enjoyed breakfast, and after breakfast we were shown to our rooms! The place is clean, and a beautiful throw back in time. No TV or internet in the room. I loved this! The grounds are lush, the staff is kind, the food is out of this world. I will 100% return to Small Hope.

Small Hope Bay Lodge is, in a word, perfect. Everything about it is gorgeous, from the scenery to the nature opportunities to the staff. My wife and I spent a week there and could have stayed forever. It is worth noting that Small Hope is different than many of the big all-inclusive places you might encounter. It's very intimate (total capacity is between 40 and 50 guests), and you should expect to get to know the other people you're there with -- as well as the phenomenal staff -- over buffet dinner and drinks and during excursions. Luckily, the resort attracts truly pleasant people who share interests in diving/fishing/connecting with nature/relaxing. Andros is out-of-the-way enough such that the people who go there really WANT to go specifically there. I wouldn't change a single thing about our experience other than wishing we could have stayed longer.

Stunning views. Wonderful staff. Delicious food. Swimming with sharks. Massages. Birdwatching. It’s all there. While it may not be as plush or gourmet as other resorts this place is exactly what you’re looking. You are taken care of from every angle. Learn to scuba like I did and feel safe 40 feet underwater with the guides. Take a stroll to the freshwater blue holes and cool off. And don’t miss the conch fritters and ceviche!

A little Gem! Set on a gorgeous crescent of beach with clean, comfortable cabins and a staff that makes you feel like family. RELAXED, No pressure, so lovely. We mostly moved from one hammock to another, spending our days in the water, swimming, snorkeling, floating down the mangrove lined creek. The dive staff offered to drop us across the bay at a little island with our own cooler of snacks and a beach umbrella for a few hours - heaven. These folks are kind, thoughtful and knowledgeable about their passion for diving and preserving the natural beauty under the sea and surrounding it. We trusted them with my first dive and snorkeling with sharks. We enjoyed daily gathering for lunch and dinner with other guests and the crew. My favorite was cocktail hour when whoever was behind that bar handed me my first choice from an inventive menu of drinks (Denis VIP - the best). This place is unplugged, invites conversation, but no pressure. With none of the typical "All Inclusive" noise our meals were delicious home cooked and announced by the chef then applauded by all. This is a magical place! Thank you to Jeff and the staff for welcoming us into your world.

It’s a cool hotel on paper However we feel highly disappointed because most of the shops were closed during our stay. We could food choice very limited. We had to go to Poseidon buffet for breakfast and dinner. We arrived the hotel a day before the tropical storm. They did not well informed the guest but just slipping a paper saying they could close facilities and would inform guests. They did not. We booked the hotel because of the access to aquadventure. Ended up all of the major attractions like leap of faith or surge or fall were closed for my entire stay!!! they did not even bother to update these to their guests. Ironically when the tropical storm was gone the hotel slipped another paper to your door saying things were resumed (not really) and check the app for update. Nothing ever updated in the app!! The hotel is badly managed. Their major competitor we stayed later update their guests about their facilities status Finally shout out to some helpful staff like those in dolphin cays and Danakly who helped me rescheduling booking

Very nice hotel - went beginning of May, the weather was very hot, there’s many restaurants to chose from: the breakfast we did the buffet every morning, just easier, but dinners at all the different restaurants were bomb - Nobu and the Italian definitely top choices. Dinners can be expensive, lunch was relatively affordable, but there are many options for both. You can walk the underground aquarium under Atlantis all the way to the beach from the hotel. There’s plenty of bars, live entertainment and a casino for adults. Lots of shops, lots to see, the kids loved it, we definitely enjoyed our stay and recommend to anyone that visits the Bahamas. Very beautiful hotel. Lots of walking. There’s a gym too. The pool area for kids has an entire playground which was awesome the kids really loved it. The beach didn’t have umbrellas, the beach chairs have canopy’s but not all the beach chairs have canopy’s so if you need shade best get there early and get the chairs with the canopy. The hotel was super clean and really had everything for the entire family to enjoy, they also had giants sized games for kids and adults by the pool. Not to mention the giant pyramids slide.

Best resort on Paradise Island ☺️ love it, so many things to do, family friendly your kids will never get bored and you'll enjoy your stay. I love it, the beaches around are amazing, 50 shades of blue and the water is warm and clear, you can see the fishes. Overall I really recommend this resort. We enjoyed our stay. Staff friendly everything was great no complaints.

Loved it. If you get a day pass. Go super early so u can enjoy the whole day. Place is massive and so many to do. The Dig, massive aquarium, Waterpark, pools, beach, ect.. so many. Loved it.

Best place I’ve stayed in Nassau to date. I don’t have any children but 1)wasn’t overwhelmed by kids at all 2)I’m still convinced the park and resort was designed for adults anyways 🤷🏻‍♀️

Let’s talk about the cons real quick there weren’t many of them - Con : checking in at harbor side was a big hassle, we were told 1-2 hours and it turned into 4 hours. We had stopped by a grocery store before hand since they don’t offer free water in the room like a filtered water dispenser so we bought lots of goodies. They were very kind to bring it into our rooms. We had 2 rooms with a party of 6 people, we wanted just one room cleaned so we can go inside and relax since it was a lot of travels but they mistakenly had poor communication with the cleaning people and they didn’t realize the room was already clean, if we found out we would of had access much faster Pro: we love this place, we have a time share so we can go every year, the staff is beyond amazing they work incredible hard! We even had one staff member open a coconut for us when we walked out of our room and saw coconuts on the ground after lots of rain and wind. The water slides are amazing such as the leap of faith, I loved them all and the people attending the slides are awesome! Love to see so many life guards everywhere. The harbor side is incredible we loved every second, the beach has lovely areas to lay in hammocks, etc. the restaurants are all wonderful, they offer gluten free and vegetarian which is delightful. Being here for 7 nights was a dream, everyone was so kind and joyous, definitely a 5 out of 5 star experience regardless of the check in and no water dispenser, they made it all worth it! Thank you Atlantis and Harbor Side for being beyond awesome!! We love to see how much they improved on over the years on the water slides, how they have a Barbie experience since my partner is in love with Barbie and would love to advocate the Barbie experience since she has everything Barbie and is an entrepreneur + has amazing marketing skills. We feel there is a lot of people that would love to see more Barbie!

This resort was fabulous, a class act the room was beautiful. We also had a room with an ocean view. The aquarium is located on each resort, there are four resorts and condos within the properties. If you stay in the condos you have full access to all four resorts. The resort I stayed at is where the casino is located. This place is outstanding.

Nassau Straw Market is one of the most iconic spots in Nassau to explore local crafts and souvenirs. The market is full of handmade items, from straw bags and hats to vibrant jewelry and decorative pieces. It’s a lively place, with vendors showcasing the essence of Bahamian culture through their work. Walking through the aisles, you really feel immersed in the local atmosphere, and it’s a great spot to pick up something authentic to remember your trip. Perfect for anyone who enjoys discovering traditional craftsmanship.

Very busy and tight. You literally have to turn sideways to walk between vendors. You will find good souvenirs, but the vendors all sell the same things, so it gets repetitive after a while. We didn't find some unique sodas. You can haggle, which is a plus. Not for the claustrophobic. It is a place you have to visit if you're in Nassau.

I have been to the Straw Market twice when I visited Nassau by Cruise. Both times we ended up buying many souvenirs here and the vendors are open to haggling and bringing down the price. They have a great collection of magnets, wooden articles that you can inscribe your name on, clothes and bags. It is a bit overpriced compared to other places in internal Nassau but it's a good place to go to when you don't want to travel much. All vendors accept US dollars.

The hair braiding area talked people into more & more braids leaking to $100's of dollars & sitting & waiting forever. People apparently would tie a handmade bracelet on your arm then demand cash for it 😱😱 Was told before leaving the cruise to NOT leave your party.... WELLL....

Decent spot to shop for items you can find online. Negotiate better prices on items you like. Better things to do in Nassau but if you want to check it out to kill some time it’s good to experience once.

Great place to get deals and souvenirs. Be sure to bargain with them cuz U can easily bring them down in price.

Lots of stuff, very friendly owners and obviously English speaking so easy to communicate. Worth the walk over and we bought some bags, bracelets and hats.

1st google map of this hotel is way off. it's not 12 mins from atlantis but a 3 to 4 min walk from the hotel side door. see pic. 2nd decent hotel since our time was at beach, water park and island tour. so we only use for shower and sleep. 3rd room was clean and amenities mentions all work. 4th breakfast was basic, but my kids and I love Starbucks so we skip the breakfast. Starby was 3 min walk from hotel side door. marina village next door. Food, cruso restaurant on site but it look empty so we skip it. same place where free breakfast is serve. Perks: free access to atlantis worth the money. Waterpark, pool and beaches all are beautiful. info for parent: at check-in hotel will give you a paper orange card. this card allow you to access atlantis. each day walk to atlantis, walk through the casino, walk pass the little shop. an attendant will stop you in the hall and ask for hotel card just show them the orange card they will direct you to go down the stair. next to the aquarium. check in counter right under the stair to get your wristband for the day. you have to do this each day. beach towel are free look on the map for towel center next to Mayan pool. they also have locker for $25 a day also near Mayan pool. Food: every food place charge tips. so pay attention if you decide to add more tips.

I was initially hesitant to book due to some negative reviews, but my experience was excellent from the moment I arrived. The staffs were warm and welcoming especially Ms. Sonia Pierre at the reception, who was amazing. Housekeeping staff always greeted us with a smile. Room 348 (pool view) was outdated but spacious, clean, comfortable bed, quiet with all the basic amenities making a comfortable stay. Daily cleaning, consistent hot water, no bugs , no mice or any noise. Breakfast was free and filled with eggs, waffles, sausages, porridge, toast, fresh fruit, juices, and coffee. The location is unbeatable, right across from the Royal Atlantis and Marina. Best of all, staying here gave us free access to Atlantis’ water park, pools, and beach, saving us $200 per person per day. The Nassau downtown is about 15min drive by taxi costing $15 or bit longer duration via water ferry located near the Margaritaville at $7or 30 min by walk. The Nassau airport was about 30min drive and cost $55-$60 per way. Overall had great stay and would definitely come here again!

Upon arrival, the AC fan was very loud; maintenance person said it was working and he couldn’t fix the noise problem. Housekeeping was spotty. One day my room was left unlocked after she was through and the toilet was not even cleaned another day. The soda machine on many of the floors was not working. The front desk personnel were very nice. The only saving grace is that we had access to almost everything at the Atlantis, which was just across the street from the hotel.

The room wasn’t the greatest at first – the aircon wasn’t working, there was no electricity, the hairdryer was broken, and the water cut out mid-shower. Thankfully, the team quickly moved us to another room and it was fine after that. Service at the front desk was excellent. Special thanks to the gorgeous lady with short hair – super glam, polite and professional – and to the lovely lady who checked us out. Sorry I’m bad with names, but Number One Girl, you know who you are 🌟 Location is fantastic with access to Atlantis beach and Aquaventure. The only downside was Crusoe’s – over 1.5 hours wait for takeaway, a 30-min delay for the bill, and only 4 shrimps in the box when we finally got back. Everything was cold, which was disappointing. Overall, a good and budget-friendly hotel in a great spot, highly recommended if not staying in the Atlantis :)

Terrible Experience I booked and paid for two nights at Comfort Suites Paradise Island so my kids could enjoy the Atlantis water park as a benefit of staying here . We arrived late because of bad weather we were on a cruise with no signal never thought about having to let them know my late arrival when I prepaid my stay I was expecting the room waiting for us when reality the hotel had already canceled our reservation! Even though I paid for two nights, they refused to let us check in or use the benefits. My kids were heartbroken, and the staff showed no sympathy or effort to help. Very disappointing experience they ruined our vacation weekend

When we had our vacation it was absolutely lovely here. Complimentary breakfast was great, wonderful staff, and overall very clean! The rooms were clean but outdated, and some water pressure troubles with the shower. There was also a power outage at a point that really inconvenienced us. The staff though, they immediately helped out, allowed us into a new room with power, while they were getting the other side of the hotel fixed. The staff were very respectful and understanding through any of these problems and made sure that we were taken care of. The location was absolutely perfect and having the benefits of being able to go over to the Atlantis Hotel made this vacation absolutely wonderful. Overall even with the problems I rate my stay 9/10 ! Will definitely be back whether it's just by myself or with my family!

I love this hotel but change in a couple of things, I think they need to clean d pool by the restaurant, a pool supposed to be very crystal clear, and every time I'm there u can't even see the pool floor. They don't check for guests to c if they need a towel, went in the morning earlier n wasn't a towel there, asked for towels, they just say something n keep u waiting. I think is really important this matter. Breakfast I think they should put more fruits n yogurt especially for the kids, like grapes, oranges, is always d same, do some corn beef, tuna, sausage in d gravy. Is always good to change. Everything else is ok ☺️

Absolutely extraordinary location! Stunning views!!! Our room was beautifully appointed with furnishings and Top notch bedding. Beautiful landscaping. Comfy new beach chairs that were always available for us with towels waiting. We had a great Massage, (the spa is very small). Sunset happy hour was a beautiful way to end our afternoon with live music. Great bartenders, great attentive. A must every afternoon!! It’s really sad. I wanted to come back to this place from the moment we arrived. BUT….We are foodies living in South West Florida and are accustomed to exquisite cuisine in every direction we turn. When we travel, we expect the same without exception. Breakfast and lunch were good. Normal selection with Omelettes, burgers, fries, fish tacos and salads. Nothing spectacular. Sushi was just OK. Fish not the freshest. Our let down was dinner. It’s as if the chef is trying way TOO hard to impress, the sauces fought with the meat or fish. Really don’t care for the entrees. Crispy cauliflower, Mac & cheese and mashed potatoes were delicious. We spoke with other guests that felt the same. Front desk needs to work on communication skills and protocols with guidelines, so everyone’s on the same page. Nick and Sally took over in November and are making a lot of positive changes. We wish them luck and hope that they can work on the Food along with the many other things they are improving to make The Cove the perfect destination vacation. Sadly, we will not return just because of the food.

We had a wonderful experience staying at The Cove. The staff were attentive and helpful throughout our stay. The services—whether at the bar, on the beach, or at the Freedom Restaurant & Sushi Bar—were outstanding. We especially enjoyed the local excursions and dining at nearby restaurants recommended by the staff. While the airport terminal could use some improvement, overall, we're very glad we made the trip. It was the perfect opportunity to relax and enjoy some quiet time.

We just returned very rested and recharged from the most magical family trip to The Cove at Eleuthera in the Bahamas. It honestly felt like we had landed on another planet - called Paradise - one where time slows down, no one’s in a rush, and everything is insanely beautiful. The resort was so peaceful, so private, and so naturally stunning. The turquoise water, the white sand, the swaying palms, the sunsets, the private swimming coves, the snorkeling, the ocean hammocks, the live music, the delicious sushi, the infinity pool... it didn’t even feel real. Like living inside a dream you don’t want to wake up from! The food was incredible (we’re still talking about the sushi and island cocktails), but what really made it special was the amazing team—so warm, kind, and thoughtful. You could feel the heart in everything they did. They all knew our names and we all knew their names, even though it was only a four night stay. My daughter even said it was the best vacation we’ve ever taken—and that’s saying a lot. We’ve been to Hawaii, Europe, and beyond, but there was just something about The Cove that felt sacred. Like we were exactly where we were meant to be. Already missing it...

I would give this place 6 Stars if there was another one to give. I am well traveled, and this was the most exclusive/unique experiences that I have come across when staying at a Resort. There's plenty to do, the staff is extremely friendly, the food is excellent, and not overpriced when compared to other resorts. The views are incredible and the layout is what makes this place so unique. Will be back soon!

Beautiful hotel rooms grounds beach ocean water and view It is unfortunate that the servce does not match the beautiful hotel I must say that both staff members Nicole and Tesserol both provided fantastic service, know how to solve issues and expressed genuine concern with keeping there customers happy The rest of the staff for the most part was friendly. The check in process was horrid, food/beverage service was not offered at the beach, and a response to most request were not handled with any sense of urgency You would expect a hotel at this price point to have ample staffing and be properly trained in handling customers

We did not stay at the resort, but went once for lunch (you need to book, they do not accept walk ins). Really beautiful view, nice food and drinks and great service. Recommended!

I can’t speak on the rooms as I am local. I can speak on the service and dinning. The service is disorganized from the first call to the property to trying to book a diner reservation. Which as of late they have been trying to get locals and outsiders to the resort to come and spend money. They are not doing a good and inviting job. As in my most recent attempts to have dinner it took over 3 hours. I ended up passing as it felt they had very little compassion to my hours of attempting to make a reservation. I have had the food and it’s good. Not great. Presentation for the price they charge is a C- The Cove in my opinion is good for a once go, novel experience with a pass on returning.

Appears as though the rooms have been freshly updated with new furniture. Very comfortable. No TV though. Loved the pool but nobody tends to it to remove trash, etc. I suggested to staff that they place a trash can near the pool and we will be happy to throw our stuff away to keep the place neat and clean. They looked at me as if I were speaking Greek. They were not interested in my suggestion in the least. As such, empty cups, food containers and empty water bottles lying around. Restaurant food is good, but service is mostly pretty bad and other reviews seem to reflect this. You will not find this kind of service at the other restaurants in town where they are much more tuned into a good guest experience. Having said all this, we did pay about $150-200 less per night than some of the other nice resorts on Harbor Island. LAST MINUTE UPDATE and downgrade. If you plan to relax by the pool STAY ELSEWHERE. Jackhammer deconstruction has started and RUINED the remainder of our stay and will likely continue for several days at least. Check with them before you book

What a great location. You have an amazing view of the Harbour and sunset. The food was also very good. The rib meat fell off the bone and was excellent. The meat lovers pizza was also good and not greasy at all. Overall great dining experience.

Shore power cut off more then 20 times, every time i had to turn on my generator, yesterday alone it went off 9 times and at 3am I finally went on generator, today I've tried it again, a dozen time. Docks are good, staff is helpful but shore power is not stable at all.

Booked a center console boat charter through them with Altonette. In have been trying to give them my CC info for over two weeks. Her in Harbour Island now and was informed this morning that the captain only accepts cash. First time I have heard that. If I had know before had I would have had the cash on hand. Also they have completely ghosted me on email all day today. Do not recommend.

This resort is not as advertised. The no longer have any restuarants or bars on site, although they claim one will be opening in the future. When we booked the resort it was full service, now it's not and they refused to refund our deposit. The website is misleading and their managment would rather you dispute your charges to your credit card company than simply issue a refund. This used to be a really good place to stay on Harbour Island, but not anymore.

I stopped here for lunch on my trip, the wings were great please try them... they're called the mango wings. The fitters weren't bad, but really nothing to really brag about. The service was horrible. We got menus and the lady didn't return for about 10-15mins Finally when she did take the orders she didn't bring it out until about almost 30 minutes... and the only reason she did was because one of the managers asked her for it. Then after we ate she disappeared for another 20 - 30 minutes... the sun was hot and she didn't offer any drinks... thank God I had a bottle of boiling (from the sun) water in my bag. We literally had to share that. Food is good, service definitely need improvement

Romora Bay Resort & Marina is a little tired. Our original room was #6 we had to move because the rooms had carpenter ants and was very dirty. It looks like the rooms have not been cleaned in weeks. (Dusty, old dead insects and a smelled very musty (mold) and wet) The bed was comfortable and after we moved into room #8 we were happier with the extra space. Similar to room #6 the rooms need a good cleaning with a Vacuum. We decided to stay at this property because of the proximity to the Marina and We met one of the executives at the PB Boat Show and he spoke so highly of the property. I was really taken back by how unclean the whole property was including the marinas ice area having old fish and bait left in the freezer. Garbage was left around the property and a light was knocked down on the ground and it did not seem like it was getting fixed any time soon. The check in process was easy and the Hotel allowed for an extended check out time. Everyone on the island including the hotel staff was very nice and provided excellent service. It seems like Romora Bay Resort & Marina is no longer the charming marina it once was the bungalow style rooms and outdoor showers. I we will not be returning unless significant changes to the room cleanliness and upgrades around the property have made.

Service was amazing and the front desk staff was very pleasant,helpful, and accommodating. Dea and the young man at the front desk was very Customer Service oriented. Kim took my réservation and she was helpful and informative. The restaurant staff was amazing food and drinks were great.

I've had a great experience staying here even with construction going on. I couldn't hear it from my room. Rooms were clean, spacious and had little kitchenettes which I prefer. Service was very nice and attentive. Restaurant on site was very good too. Pools were great. Only downside is that it only has one Restaurant to choose from but that wouldn't stop me from returning!

I was overall satisfied with my stay at Dolphin Cove Hotel. My room was very spacious and comfortable, which I really appreciated. However, the check-in process was a bit chaotic and took quite a long time. Despite that, my stay was very pleasant, and the food at the attached restaurant was absolutely sensational – definitely the highlight of my visit! All in all, a good hotel with some minor service issues, but outstanding food.

Quick business trip to Freeport, asked a few locals where the best spot was to have a nice dinner, Dolphin Cove came highly recommended. We made a very last minute reservation and they took excellent care of us. Service was on point, food was delicious and ambiance was lovely. Overall a great dining experience. Can't speak on the accomodations as we didn't stay there. But would look to do so next time. The tomahawk steak for two was *chefs kiss*

Resort was very nice. A little out of the way but it was nice. Restaurant crew during dinner was amazing but the breakfast crew ignored us and we even went up to them and the older man acted like we were intruding. We left. Highly disappointed

Beautiful property and great staff. We’ve rented a car here, and the girls working the front were super awesome. Very customer service oriented. The WhatsApp support was quick, efficient, and helpful. Thank you.

Unprofessional and Unwelcoming Experience I stayed here with my corporate team and was told we couldn’t check in until our supervisor gave approval—something we had never encountered before, and it caused unnecessary delays. The room itself was musty and uncomfortably hot upon arrival. When I asked for a clean plate (as one in the unit was dirty), the housekeeping supervisor responded with clear unprofessionalism. Management overall was rude and dismissive, which only added to the frustration. The front desk staff were the only highlight—courteous and accommodating despite the circumstances. Unfortunately, that wasn’t enough to salvage the stay. I would not return or recommend this property.

A little slice of heaven on earth. Jill and her staff are amazing. We stayed in a house and loved the proximity to the beach, bar, please, and clubhouse. It is the perfect place to relax.

Stella Maris is a gem on the Bahamian out island of Long Island. It’s a family run resort and not the fanciest of places but comfortable and the service by Jill and the rest of her family and staff were above reproach. We did the meal plan with breakfast and dinner and the food was incredible. Local as much as possible. Well prepared and personalized. No buffets here just thoughtful food and drinks. We rented the 4 bedroom Dolphin House with 2 other 1 bedroom units for our group. We honestly felt like we were staying at a family friend’s beach house because of how incredibly welcoming the entire staff were. The grounds are well maintained, beautiful and relaxing. This isn’t a big, fancy resort but something better and more special. Jill and her staff made our celebrations the stuff of dreams. Every request they met. Every plan they exceeded. We used the Stella Maris Air Service to get to the island. Jill planned a full day on the boat out to Sand Cay and the pigs (our favorite day!) We used their transport to the beach and snorkeling. We rented cars to do an island tour one day. Every suggestion they made was spot on. We are already planning on coming back to this incredibly special place.

I can’t recommend Stella Maris highly enough! The GM Jill and all of the staff went out of their way to provide my wife and 3 kids and incredible vacation in every way! We stayed in the starfish house which my wife and I agreed was the nicest place we’ve ever stayed. The infinity pool looking out over the ocean is something we will never forget. The food is outstanding and we had so much fun at the beach bar with our kids. It’s the prefect place for a laid back family vacation but there is so much to do for the adventurous. Would give 6 stars if I could!

Did not stay at this resort, came to look at the scenery. Beautiful scenery and beautiful views of the Atlantic. Not many places to snorkel or swim but there is a nice tide pool that you can sit in.

super friendly staff - great, well prepared food - super nice beaches nearby

Pluses are cute bedroom with balcony with unobstructed ocean view. The resort is on the beach. At night you fall asleep with the sound of ocean waves. The resort has a very laid back vibe. Minuses are no fresh water in the room. You shower with salt water. Bathroom faucet is also salt water. There is access to fresh water nearby but that is outside the room. The nature pool is rock pools by the hotel. When I was there, it did not feel safe to be in the water there but maybe the ocean was particularly agitated that day. The receptionist could be more friendly. Also I had to ask for hotel key and later for wifi password. She indicated the place to get fresh water but she did not mention the bedroom did not have any

AMAZING PLACE!!! The Stella Maris Resort Club is the best resort we've ever stayed at. From the owners down to every worker, the staff went above and beyond to make our experience memorable. We did not want to leave! Beautiful beaches, sunrises, sunsets, and views of the milky way galaxy for star gazers. The food was great too! Bring your money to Stella Maris, Long Island. It's worth every penny!!

Stayed here with my family for a week and we all enjoyed our time there. Only took one star away because of the lack of the food. We had a butler helping us make dinner reservations but without him we probably would’ve been eating takeout pizza every night. Make sure the plan ahead because the restaurants fill up quickly. The food is expensive and honestly not worth what we spent. For a family of 5 we were spending about $250 per meal. We had mixed reviews about the flavor and size of the dishes but I enjoyed most of my meals. The hotel is beautiful and well maintained compared to other resorts we’ve stayed at. Never saw litter or anything that looked dirty. The beach is beautiful and the waves were never too bad. There were always beach chairs available and the staff there was always ensuring everything was clean. Overall we loved our experience here and will be back!

I had a nice experience at Grand Hyatt Baha Mar. The location is beautiful and amenities are vast and inclusive. The layout of the hotel is organized and allows for a thorough walk through. The beach area is clean and well kept. Everything is expensive especially the food, but it is delicious nonetheless. The pool areas are big and have plenty of seating and the gym is adequate. Be prepared to dress up as it is a requirement for some restaurants. The service could have been better but overall I enjoyed my stay.

The Hardwear of the hotel is great. The rooms are modern, clean and fresh. The resort(s) are clean and well maintained. Beach/Pool is nice. Gym is great. So far all good. What the Grand Hyatt Baha Mar lacks is quality of service, staff and food quality. For food they charge 5 star prices but offer 2 star quality. While I dont have problems in paying high prices I expect then as well good/high quality. As well is the staff (few exception such as Linda from the Stix Noodle bar) is not friendly/welcoming. They show no warmth and give you often the feeling that they just work because they have to (get their salary) Last but not least be aware of the taxi scammers that drive you from the hotel to the airport. The sign at the hotel clearly shows 29 USD. The taxis however will ask you 35-40 USD for the 15 min. ride. Overall the stay was OK, but I would not come back. There are other Hotels in this category and islands in the caribbean that offer better service and hospitality.

The entire experience is very superb. Brought my kids here mainly for the waterpark but overall the beaches are nice. Customer service is iffy, some guys like Decos and Mark at the baha waterpark security are super nice, but most others do NOt want to be bothered. Like they do not like tourists, no matter how approachable you try to be towards them. I give it 4 stars because the prices are outrageous and the staff overall could be a lot nicer.

The rooms, overall location and services were admirable. The grounds were well-maintained and the scale of the property and beachfront is attractive. Restaurants, pools and bathrooms are everywhere. This was my first non all-inclusive resort and I felt the prices for everything was a bit gouging. No drinking water is offered in the rooms, but I appreciated the free quality canisters provide and several refill locations.

This is my second day staying here out of a 7-day booking, and I already want to leave. If you’ve ever been to Cancun or any other tourist area in Mexico, you will find this resort extremely outdated and disappointing. The facilities are old, and the restaurant service is terrible — most of the waiters spend their time chatting loudly with each other instead of attending to guests. Service in general is poor. If you don’t take the initiative to speak first, they will simply ignore you. I also felt a serious sense of racism — especially from the female servers, whose attitude toward us was noticeably rude and dismissive. As an Asian woman, it honestly felt like they preferred to serve white guests. 😓 The male servers were a bit better, but overall the atmosphere is uncomfortable. I usually enjoy relaxing places where I can chat with the staff, but here the female staff make you lose all desire to interact. The pool closes around 6 p.m., which makes no sense — are guests supposed to just go gamble at the casino afterward? At dinner, you can’t even sit at a regular table because they “don’t want to set the tables.” Also, if you enjoy going to the beach or the pool, be prepared: you have to walk through the casino every time you go downstairs. Everyone will stare at you because you’re in a swimsuit while they’re sitting there gambling — it’s awkward and uncomfortable. The hotel room itself is very basic, nothing special, and the entire resort has no real highlight other than multiple swimming pools that you mostly can’t even swim in. Overall, this place completely failed my expectations. I wouldn’t recommend it to anyone.

Compared to other Hyatt properties I’ve been to, this falls on the lower end spectrum. Amenities and food are not that great. Rooms lack everything you need. Room service is confusing and front desk is unhelpful. In comparison to the Atlantis down the road, this is a Raddison hotel. Spend the extra go to Atlantis. My experience is they care enough about ALL the details making the money worth it My room was disgusting when I checked in. PUBIC hair on my pillow, floor of the bathroom, bathroom sink and shower!!! Nasty. Housekeeping did a poor job. Because my room was located on the next continent and in desperate need for relaxation I didn’t make a complaint over this as I just wanted to settle and begin my vacation. I threw the pubic infested pillow into the tub On my 2nd day I left the air temp at 74. When I came back in later in the day I found it at 64!!!! Are you trying to kill your guests and ruin their comfort and stay by freezing them out? Seriously? On the 2nd to last day I used one of the glasses to drink some water and left a lipstick ring. Proof now housekeeping does not clean at all… On my LAST day, morning before check out as I was doing my final sweep of the room to ensure I had everything the glasses turned upside down caught my eye. I looked at one and guess what…. THERE WAS MY LIPSTICK STAINED GLASS!!! Are you serious? Between pubic hairs and lipstick stained glasses I can only imagine what other FILTH I was exposed to during my stay! Unbelievable Furthermore- Talk about false advertising or otherwise poor guest relations training. At check in I was asked if I wanted my food and beverage at the hotel to accrue points to my world Hyatt account. 1 week post vacation, only points I got were for my stay. Where’s my food and bev credits? I stayed 6 nights ate in site 3x daily spending minimum $100+ per meal you owe me quite a bit of points I tried to email the property instead they sent me a link to BOOK my stay. Terrible terrible horrible training and guest relations. They need work I’m actually going to sought out legal representation for false advertising. Nobody should be duped like this for their entire stay, pre stay, post stay

I’ve stayed here twice before, and I have to say, it’s a really nice hotel. The lobby is beautiful, and they have a bar that serves drinks and food. In the evenings, they hire a very talented singer who creates such a lovely atmosphere—it really adds to the experience. The hotel has two buildings. The main check-in building has nice rooms with balconies and ocean views. There’s no microwave in these rooms, but housekeeping is very friendly and helpful. The other building is a little pricier, but it’s more secure—you have to swipe your key tag to enter the building and to use the elevator. If you book a suite in this building, it’s absolutely stunning. The suite is spacious with a full kitchen, a dining table, a bedroom with its own door, and two sliding glass doors that open to the balcony—one from the living room and one from the bedroom. The on-site steakhouse is worth checking out. It’s a bit pricey, but the food is outstanding. I also want to give a special shout-out to Marcus at guest services. He provided exceptional service from start to finish. I’m not sure of his exact role at the front desk, but he’s a perfect example of Margaritaville hospitality and definitely deserves a promotion. I’ll be back for a third stay for sure!

Location is great honestly you could walk to almost everything needed. Service is good as far as staff everyone is super friendly and nice, they really do go above and beyond for you. Mybfridge didn’t work for three of the five days I was there, room had a moldy smell, I’m assuming just from lack of vents in the restrooms where the shower is and the amount of ppl who used the room from coming in and being wet from beach/pool there’s carpet there. Food on the premises isn’t good at all very overpriced and tip already included makes everything way over priced. I would say the daily fees of $100 per person is unnecessary if ur not gonna use the fins up watermark which we didn’t ever use it. They also charge ur card $800 when u check in which I didn’t see it state that anywhere on the website. So pretty much u pay what u pay when u book it online plus the extra $1000+ fees due at check in. They say you get it back but end up charging it all to ur card after u leave. Personally not worth it, u can stay at a hotel for cheaper you don’t need the restaurants and water park. I will give it a 6/10 if I had to rate it! I’d like to say again the staff is top tier every single one of them! We only had one bad experience with Frank and Lola’s staff two ladies and one gentleman were super rude. Very unlike everyone else at the resort.

Best location in Nassau. In the heart of downtown close to local resturants and shops. Good service. The staff are very pleasant. The lobby bar Desenzo and Kristian and TT were amazing, friendly and make you feel like you've known them for a long time. Also, Lakeisha by the beach was amazing, upbeat, full of energy and always a big smile and helpfull. Amazing 7 days at Margaritaville Nassau resort, we will beck for sure and I highly recommend it.

Wonderful experience. I stayed for two nights in summer. Resort is safe and at very convenient location. It has nice restaurants , coffee shop and gift store inside the resort premise. Water park is very good. Property is just by the beach so don’t need to walk or drive anywhere. And very friendly staff. It was good quick getaway and stay in walkable distance to town. I booked it through Costco Travels and when I reached at the hotel they provided me a free upgrade to the next tower called “One Pointe” which was actually an apartment with living room, kitchen, separate bathroom and washer dryer.

Unfortunately the room let the whole hotel experience down. The facilities are amazing and the location. The staff at the food and beverage areas are great. Reception and managers here are disappointing. We are only for 3 nights from Australia and expecting great things. We arrived early before 11am after flying. We were asked to pay US$50 for access to the room early so we could have a shower, to find the shower only had scolding hot water. At 4.30pm and 3 visits and chats with managers it was still not fixed. We were told again that an engineer would be up to fix it, which was the same thing we were told 5 hrs earlier. We were only moved after I really complained since we have kids and we were all dripping wet after being in the pool and desperate for our shower. No upgrades, and were only moved to the same type of room after complaining.

If you have kids between ages 5-10 and like hotdogs this is the place for you. If you’re looking for a more upscale experience for adults - I would not recommend. This is a “waterpark” with a hotel. Music playing all hours of the day made it fun, not relaxing. Additionally, they were not accommodating at all when our flights were delayed two days due to tropical storm. After confirming they would hold our reservation until we could get there two days late. They indeed did not hold our rooms. Also we were not offered the complimentary beverage on arrival that is stated on their website. There was also construction happening a few rooms down from us that made it impossible to take a nap during the day. (if you have young children you understand how important this is) One of the sinks in the room did not work Water condensation from the air vent was dripping Into the room making the tile floors wet. RECAP: Do go if you - enjoy watching cruise ships arrive and depart - Have children that enjoy slides and swimming - Enjoy pool side style food Do not go if you: - want to relax - Have nice accommodations - Enjoy nice dinners

My friend and I booked a day pass to this resort through Resort Pass. This is our third time staying at this property in the past two years. We have always had great experiences; however, today, we had a situation occur that I am sure management does not approve of, so I wanted to bring it to your attention. There was a group of three adults who walked over from the non-resort side. They tried to take some chairs without paying for them. I brought it to the attention of one of your employees. The employee told the group that he would keep quiet if they gave him $20. I explained to your employee that it isn't fair for those of us who paid upwards of $100 to enjoy the resort side of the beach. The employee responded by telling me that I should learn how to work the system. Additionally, I ordered one drink and a side of fries from an employee named "Baby". She charged me $18 for a frozen margarita, $5 for a processing fee, $6 for fries (even though they were advertised for $5), and I gave her $4 for a tip. Altogether, it cost me $33 for a drink and fries. Baby came back and told me the credit card machine wasn't working and she needed cash. She told me to go to the ATM. When I refused, she ran my card again, and lo and behold, it worked. The entire transaction seemed rather fishy to me. As I said, this isn't our first time at this resort; however, it is the first time we have had a bad experience.

The service workers for the rooms, bar and restaurant were good. They addressed any services quickly. The resort is right on the beach with easy access. Our room was very dated. The oven wasn't cleaned and smoked until we cleaned it. The windows were not in the best of shape. One actually fell out while trying to open it. There appeared to be mold in some of AC units in the room. The room could use some TLC. We also had ants in the room at one point. The hot tub was nice. The hotel could definitely be updated.

This is dated and has at least 10 million dollars of deferred maintenance. Pure and simple. Pool is fine, beach is fine. Do not waste your money. The food s not good. We have asked two times for help w our air conditioning. No maintenance provided. Rooms have ants. There is no fitness room. Maybe 20 percent occupied. The island has never recovered from past two hurricanes. Only a couple of decent restaurants left on the island. I feel sorry for the locals. This resort has an elderly widow as its owner and there is no reinvestment in property. Lifeguard is solid, and complains that he has only 3 umbrellas to share with guests. I tried to find a catamaran to take us out snorkeling. No luck. Save your money. Maybe in 10 years grand Bahama island may come back, but it will take billions of private investment. So sad.

This is an older resort and we were here in the office season, so staffing was limited. We had a good stay. Food, as with everything in Freeport was fairly expensive, but it was good.

The resort is just run down, simple as that. Things are rusted, broken, dirty. You can see that in the photos. We found a cockroach on the first night, but never again after that. Still washed everything in hot & sprayed the suitcases after.. The wifi is very hit or miss, but worked best near the pool area. The wifi also worked mostly on the balcony (I liked the balcony, but how can you mess up a balcony.) The Tv in one room was broken. The sheets had stains on them the first night. We had the room cleaned one afternoon when we left the resort, and the new sheets had stains on them too. The second time the sheets on stains on them again, so we just had them stop cleaning & just slept with the blankets kicked down. The pool area is fine. The beach is pretty. The front desk somehow didn't have towels once even though there were only two other people in the beach & pool areas? The bar serves $10 (not strong) drinks which is insane for the quality of the resort. Especially when everyone goes out to buy their own alcohol & drinks that openly in the pool area. The pool area will always have chairs (at least in April when we went) & there will be like one other family around. Btw, u need a car here, there is nothing to do at the resort basically as there is just the one fairly empty & boring pool area & the (albiet nice) beach area. Only come here if you have lots of plans on the island & only need a place to sleep & shower. Beyond that, there is much better out there, unfortunately. Location is nice though.

Location was great, the beach was easily accessible and beautiful. Staff was also very helpful. However, the rooms left something to be desired. The bathtub had a large amount of mold in it and the wifi and tvs only worked occasionally. Power went out at least once a day for at least a hour. At one point, the power went out for over 12 hours and we lost all the food in our fridge. If you are a person who cooks food on vacation or enjoys ac, I do not know if I would stay at this place because both are severely limited due to the inconsistency of the power.

When we checked in they could not find our reservation. We stood there for over 30 minutes while the woman kept telling us she couldn’t find it. Then, after we showed her our receipt about 10 times, she finally gave us a room. No information was provided about resort- you know… the basics like how to find the room, what restaurants were on site, where to get coffee in the morning. The resort is shabby. The pictures on the web site are much nicer than reality.

Beautiful beach and quiet laid back community. However, the rooms are ok. The service was not very good. If I chose to stay there again, it will be for the beach only.

Everything is decent except the font desk staff And if you like hot water it is not available . They are the Worst. Talk to anyone but the front desk staff! HA they don’t know anything about the resort or island super unhelpful. The resort would make so much more money of their first response to guests was not adequate. The room : no hot water. We asked for help to get it back in place. It was “” not available to get more hot water to us “” They were also not able to change us to another room. We asked for the manager, she was not available to speak with us. We fish, we travel, we go everywhere in the Bahamas but we expect what we pay for. Will say if you own a boat restaurant is great but don’t get sucked in like we did it’s annoying to start here and there are so many better places.

I stayed at this hotel during the Easter holiday weekend 2025. It was fantastic! The Front desk clerk was attentive and informative. It was a smooth transaction being checked into my suite #135. The view from my room was eye catching. I would recommend this hotel to anyone seeking an unforgettable experience.

I had a great time. Every room has a really nice view in my opinion. Complimentary hot & cold breakfast starts at 6:30 am. Servic staff is really friendly. I wish the AC could be programmed to be cooler, but it was a relatively comfortable temperature.

Stay at this hotel for few days and few type of rooms including the suite. The view is great. The room is nice with a lot of amenities. The staff also friendly. However cleanliness could be improve. Breakfast also not so much option, doesnt worth the price.

Good hotel with clean rooms and friendly staff. However, the internet connection was very poor, which made it difficult to stay connected.

Hotel rooms are great. Three pools, one with a swim up bar. And the staff is super friendly.

Literally the worst hotel I’ve ever stayed at in the Bahamas. The staff was atrocious. Nobody was helpful. We had no hot water in our hotel room or heat. We tried to let the management know that we had an issue. They were unconcerned. At 11 o’clock at night I told me I could switch hotel rooms and they could not verify it if I had hot water or not and they wanted to make me change no matter what I hope you love this hotel just as much as I did two thumbs down.

I recently had the opportunity to stay at the Grand Lucayan Lighthouse Resort in Freeport, Bahamas, with a large group of friends and family. I have been visiting the beautiful island of Freeport Bahamas for over 15 years and thought I knew exactly what to expect form this experience. This was my first time staying at this resort. While the resort boasts a beautiful setting and offers some excellent experiences in and around the hotel (karaoke was a big fan favorite), our stay was unfortunately marred by subpar service at the pool and evening resort bar. The Good: Beautiful Property: The resort itself is stunning, with well-maintained grounds and a picturesque beachfront location. Efficient Reservations: The reservations team was helpful and accommodating, ensuring our large group had a seamless booking process. Pleasant Dining Experiences: The on-site restaurants provided delicious meals and attentive service, especially for our large group. A couple staff members at the on site restaurant quickly became some of the favorites on the trip. The Bad: Disappointing Pool Bar Service: A significant drawback of our stay was the consistently poor service at the pool bars. Having such a large group the large majority of our stay was spent in the pool and on the beach. Despite being one of the few guests at the pool, we often experienced extended wait times for simple drinks, as the bar staff prioritized socializing among themselves. This level of inattention to guests was frustrating and detracted from our overall experience. Conclusion: While the Grand Lucayan Lighthouse Resort offers a beautiful setting and some excellent dining options, the subpar service at the pool bars significantly impacted our stay as that was where we spent most of our time and would get food during the days. Given the high expectations for an all-inclusive resort, it is disappointing that such a fundamental aspect of the guest experience was not met. We would recommend considering other options for future visits to Freeport.

The hotel is in need of some serious TLC. All the rooms are outdated. The pool and outdoor restaurant area had rubbish on the grass that was never cleared and the landscaping was spare. It wasn’t busy when I stayed so the service seemed fine. There was a section on the beach that was constantly over run by gulls, which flocked in dozens to clean themselves and drink from the hotel pool. Overall not a hotel I would recommend.

The Grand Lucayan Resort has a stunning exterior and an unbeatable location right on the beach. The views alone are worth the trip—crystal blue waters and soft white sand make for a picture-perfect tropical setting. You really can’t beat the peaceful vibes and natural beauty of this resort. Security is a clear priority here, which I appreciated. The resort is strict with wristbands—if you’re not a guest, you’re kindly asked to leave. It definitely makes you feel safe and like the property is well-managed. The staff was friendly and welcoming, and the check-in process was smooth and hassle-free. That said, there were some major drawbacks during my stay. Unfortunately, for two full days, the entire resort was without air conditioning. My room became unbearably hot and uncomfortable, making it almost impossible to relax or sleep. I reached out to the front desk, but was told there wasn’t anything they could do. I also overheard other guests dealing with even bigger room issues. In general, the rooms are in need of serious updates. The carpet was old and worn, and the overall look and feel of the room didn’t match the beauty and quality of the resort’s exterior. Because of the heat and lack of AC, I ended up checking out early. Overall, it wasn’t a terrible stay—but it wasn’t great either. The location and staff are great, but the resort’s infrastructure and room conditions definitely need attention. With some upgrades and more reliable amenities, this place could be amazing

Overall, my stay was okay. The hotel is all-inclusive, which is convenient, but the service could definitely be better. The staff wasn’t rude, but they also weren’t friendly — more indifferent than anything else. One morning at breakfast, I waited for about a minute before the staff member (who was on her phone) even acknowledged me. The food was just okay, nothing to rave about. The kitchen and bar service also lacked warmth — one of the bartenders seemed irritated anytime someone approached, which made it uncomfortable. If you’re looking for an all-inclusive option in Freeport, this place might work. Just don’t expect standout service or exceptional food. It gets the job done, but not much more than that.

I am extremely disappointed with my experience at Grand Lucayan. I booked my reservation a month in advance, only to have it canceled the day before my trip. This was not only inconvenient but also very unprofessional, as it left me scrambling to make last-minute arrangements. A resort of this caliber should value its guests’ time and commitment and provide better communication and customer service. I expected much more reliability and consideration.

I visited the resort in March 2023 for my birthday. While the resort itself was nice, the male bellhop was extremely rude. I visited this location through a cruise line and paid a significant amount of money to spend the day at the resort. My husband and I had separated from our group to do some shopping, so we walked in alone. As we entered, the bellhop—whether he was security or not—rudely questioned us about our wristbands, as if we should have known to get them. He spoke to us as if we were beneath him. This is the second time I've encountered such behavior in the grand Bahamas, where African Americans seem to be treated poorly and as if we are all uneducated.

We visited for the day while we were cruising through the Bahamas. The day pass is very reasonable for both adults and kids, and you can easily purchase a pass once you get there. Only $35 for adults +18 and $17 for kids up to 17yo. There is an all-inclusive pass for $100 if you would like to drink and eat at the buffet, but we did not choose that option. You can pay cash or card to get in, but it is card only at the bar. I cannot rate the rooms because we didn't stay in one, but the staff was pretty friendly (for the Bahamas 😉) and they gave out free bottled water during your stay. I gave it 4 stars because they charge $16 to rent a towel, and a taxi ride takes 30 minutes to get there, but once you get there, it was definitely worth it. The sand is white and soft, and there was no seaweed or rocks. We bought souvenirs from vendors on the beach, there were quite a few of them, but they weren't super pushy. We rented jetskis for 30 mins and it cost $120. They had a DJ by the pool/bar area playing music and getting the guests involved in games, and he even taught some line dances. We asked to play volleyball on the beach,and they put the net up for us and brought out a ball. The infinity pool is beautiful and a very nice touch and added option. We had a group of 16 there, ranging from 3 yo to 46 yo, and we had an absolute blast! I highly recommend this place!

To be honest the place was nice. But the service was slow. Breakfast they rarely had anything. Not enough choices for food unless you rent a car to leave the resort. Everything is beyond expensive which okay it’s a vacation so understandable. They take forever to do anything, the housekeeping we would come back with sand in the sheets, she would make the bed with things underneath, we had a toddler and we would find his toys underneath the “ made” bed.

We stayed at Grand Isle Resort for our honeymoon and it was exactly the relaxation we needed! The service was definitely 5 starts and all staff members were so friendly to us. From the moment we arrived exhausted after our wedding, we stepped into ultimate paradise. Our villa was located right next to the pool and ocean, the view from our balcony was spectacular. Everyone at the pool bar was so friendly and service was super fast with our food/drinks. We tried to jerk shack on the beach and we instantly fell in love with the flavors of that chicken and Mac n cheese, We went back for seconds! All of my piña colada’s were right on the money, the rum was delicious. A huge shout out to Carlton at the beach bar, and Shelly at the seastar spa. She did a phenomenal job for our couples massage! The entire staff treated us like royalty and we really really really appreciate it. We did not want to leave this morning and we were already talking about when we can come back to Grand Isle…. Thank you so much from the newleyweds- The Williams.

It really doesn’t get any more beautiful than this!! We love flying to the Bahamas and getting a bird’s eye view of such stunning beauty. Every detail about Grand Isle Resort and Residences is breathtaking. And we are happy to fly you there whenever your heart desires! We ❤️✈️🇧🇸🏝️ Team Air Flight Charters Flying to the Bahamas ~ Since 1987

This place was beautiful. The people are so kind starting with Paul and Jay from once you get out of the taxi followed by the rest of the staff. If there is an event or an excursion you are interested in Sherry will pull the strings and have everything setup and ready to go....she makes it so easy to do anything you are interested in. Beach is super nice and they have toys, snorkel gear, kayaks, and paddle boards along with an assortment of other things. Food is great and makes it out pretty quick. They have breakfast, lunch, and dinner if you want to dine at their restaurant. Dinner requires reservations but we went during a slower time and there was plenty of open time slots for walk up last minute seating. Thank you Grand Isle for the memories and can't wait to make it back next summer.

Absolutely Outstanding Stay at Grand Isle Resort! Grand Isle Resort is truly accommodating, beautiful, and staffed with amazing people! We originally stopped by just to have lunch at Palapa, but the moment we entered the property, we knew we had to leave our VRBO to fully enjoy everything the resort offers. I went straight to the reception desk, and to our surprise, they had a room available that fit exactly what we needed. They even arranged for early check-in and had our room ready by 1 PM. A golf cart was available to us for a daily rental fee, which was a huge plus for getting around the property. Our room was simply beautiful—immaculate, comfortable, and stocked with every amenity you could think of. The resort features two large pools: one for families with children and another reserved for adults, both stunning and relaxing. We continued to enjoy breakfast and lunch at Palapa throughout our stay, and on our last night, we had dinner at 23 North—absolutely delicious. From start to finish, our experience exceeded expectations. I would definitely recommend Grand Isle Resort to anyone looking for a relaxing and luxurious getaway!

we enjoyed our stay overall! some things to note before you visit the island of Exuma, be aware that the power frequently goes out (which is not the resorts fault at all) but the first day we were left without power for 8 hours. So if that’s something that will be a problem keep that into consideration. The rooms were nice and every single worker at the resort were the kindest people I’ve personally ever met. Side note. If you need a driver on the island. Contact Telicia Marshall. She was so amazing and took us every where we needed. You can request her through the resort. She truly made the trip for us!

What glitters is not gold! This resort looks like it’s luxury online and from the exterior appearance when you arrive, but it’s far from it! First off, ocean view is not really ocean view. It’s a dingy marina view and unkept units. These units are individually owned so it’s hit or mostly miss on the quality (or we were purposely given a bad unit). Our first room had paint splatters all over the walls. Microwave didn’t work, and our $70 steak got stuck in the extra microwave that was on the counter. Bugs and spiders running across the floor. There was a giant bat in the shower one morning and someone had to get it out. And the mattress was the hardest mattress we’ve ever slept on! Ever! It felt like concrete and my whole side was sore. I had to take pain pills and sleep on a pillow the next night. And the toilet was running and leaking all night. When staff was told about these things they didn’t seem to care much and questioned the validity by asking condescending questions. We ended up switching rooms but still the same view. Dryer didn’t work in the next unit and there was no remote to the bedroom TV. Location is too far out without a car ($50 each way). Staff treat non- white people differently. We were told there was no welcome rum punch so I had to go buy it while we were checking in. The next day I seen a couple sipping said complimentary rum punch while waiting to go to their rooms. When brought to their attention it was nothing but excuses. There’s no entertainment at all on the property. With the amount you’re paying and how isolated it is, they should incorporate some live music nights, and other activities at least a couple days each week. It’s giving they want to make as much money as possible but give very little in return. Pool is too cold and needs to be temperature controlled. Staff at 23 north stole our credit card info and made fraudulent charges right after our dinner for almost $200. The women here were mostly fake nice but a lot of the men were accommodating which was the only breath of fresh air. Shout out to Denrick, Shawn, Aaron, Tyrone, Melo, Michael, Reynold & Paul for providing great service. We travel monthly and to luxury resorts and this one does not match the price tag. If you stay here choose the cheaper room (none are really that good to pay extra) and have a rental car. Otherwise, I recommend staying closer in like at Augusta Bay or Peace & Plenty. And please don’t book any extra activities with them like tours or the spa. Go direct to Exuma Sports. But with all that being said, the island of Exuma itself is gorgeous! But it’s a No to Non-Grand Isle! Be sure to read the other low reviews and believe them! Good luck!

Furniture in kitchen (incl. accessories) and bathroom deserve replacement, also terrasse was not prepared for common usage. Additionally, matraces in bedroom were old and uncomfortable. Finally, reconstruction works on one part of appartmen house during holiday is not the right one what is expected during holiday. Anyway, we really appreciated very friendly atmosphere inside of appartments area, swimming pool, nice beach without mass of people and also huge support and help provided by Peter, many thanks for that. This isle due to the big hurricanes in 2016 and 2019 is not fully recovered (you can see here lot of damaged buildings, cars, trees), lack of typical holiday services, but on the other hand, lot of privacy and peace.

Fantastic place very close to the beach with amazing view from the balcony! Friendly staff. However, I cannot give a high note because the apartment I had was neglected with many things to be improved or renovated. Switches falling off the walls, rusty, unusable deckchairs on the balcony, torn mosquito nets in the windows, no umbrella over the balcony (the umbrella holder in the table was), the table in the room covered with a sticky substance (this could not be removed), a creaking bed, stains on the ceiling. Very many tiny insects in the kitchen. Probably harmless to humans, but reacting to any food left behind However, the worst was the A/C. The compressor was placed inside the apartment and was horrible noisy. Thus, we cannot use air condition at night!

This is our permanent home. Obviously, we like it. It's in a beautiful location, with a pool and excellent beach access. However, it doesn't have a lot of hotel amenities. It's not a hotel. It's a bunch of condos. You have to have a car, or you have to be willing to walk a reasonable distance for groceries/restaurants.

Tyne Beach Terrace is situated in a private location directly on a gorgeous, white sand beach. The island is recovering from hurricane Dorian, and thankfully Tyne Beach Terrace was spared the brunt of the hurricane. The facility could use a little tender loving care, but generally we were pleased with our two-bedroom, first-floor accommodations. Peter was available and very helpful in all regards. We had wonderful weather for bonefishing on the flats, and our guide, Captain Phil, put us on fish all day long. I would definitely stay at Tyne Beach Terrace again.

Great beach ,Great location. Unfortunately the beach front property was in need of some repairs .We traveled from Holland and for quite a large part of the first two days we had a broken WC (not much fun when you have two 16 year olds), thus had to play the role of part time plumber. Peter was great and arranged the plumber to fix the issues ,Would I book this place again "most definitely" Just for the Beach it was more than worth while, the view is amazing.

The beach was lovely. The condo was easy to reach from the airport, but due to covid we went to Lucaya for most of our meals. The island was easy to get around with a rental. Peter was very helpful thru the process. We had delays with our flight and in getting our rental car and he was very accommodating , picked us up at the airport and took us to the local store for groceries. The condo was nice and clean except for the kitchen. It looked like it had been overlooked in sprucing up, the stove was non functioning and the air conditioner. Apparently something had tripped. The tea kettle was rusty in the bottom, the counters and inside the coffee pot were very dusty. Peter helped to resolve the issues. He was a great host. I did appreciate the island took seriously the Covid restrictions. Watch out for the no-see-ums. Take some bug repelent.

I own two weeks at this resort that I purchased before the hurricane came through. I've been unable to use the resort or space bank the weeks since purchasing them. Over the past few years I have tried to reach management and they have given me the cold shoulder while keeping a the money I paid in their pocket. Beware if you intend to buy weeks here.

Perfect for travelers! I reserved a room for an overnight stay between island-connecting flights. Micah was extremely helpful, accommodating, and pleasant! He picked me up at the airport, dropped me off the next morning, and even brought me to a restaurant for dinner! And he would check with you if everything is OK, Micah was excellent!! The location is perfect for the airport traveler, the grounds are well-kept. The room wasn't 5-star but it was very good; in good condition, nice and clean, the bathroom remodeled and the bed very comfortable. Well set-up with a fridge and some drinks and snacks available, a coffee maker with coffee.

After multiple flight cancellations, delays and missed connections, we finally landed in Nassau and needed a place to stay for the night until we could catch an early morning flight to Andros Island. This little boutique hotel had great reviews and offered shuttle service to the airport. Michael helped us secure his last available room and then picked us up at the airport. He showed us to our room and gave us a dinner recommendation within walking distance (and with a great view of the ocean). The room came stocked with snacks and drinks. The bed was comfortable and the area was quiet. Michael picked us the next morning and shuttled us back to the airport. He was prompt, friendly and accommodating. I would definitely stay there again.

Stayed for one night before my hopper flight the next morning. My stay was perfect— fantastic value for money spent! Micah was an excellent host and picked me up from the airport promptly and dropped me back off in the morning. The room was clean and comfortable, and The Bell is close to the beach and a restaurant. Would 100% recommend! It’s clean, safe, and close to the airport with free shuttle service!

This is a great place to stay. Very close to the airport and has a shuttle. The host Micah is awsome and goes out of his way to make your experience wonder. This is a great place to stay if you're staying for a connecting fly to another island. The place is clean,quiet and you will feel very safe in the area. Has a pool and patio in great condition. Will stay here again.

We stayed at the Bell one night before going to Long Island. It was perfect. The room was extremely clean, the bed was comfortable and the snacks/drinks for purchase were great. The grounds were quiet and very well maintained. The ride to the airport was fantastic. Thank you, Micah! We will be back.

Had a long day of flying along with cancellations and needed a safe/comfy/convenient place to stay for a layover. Micah was so helpful with our last minute reservation, picked us up from the airport and took us to get some delicious food, bonus was the band! Thank you for your hospitality Micah! Hopefully, we can come back and spend more time here.

This AirBnb or Hotel is top notch. It's simple and straightforward, very clean, very well put away and has everything you could possibly think of. The rooms have refreshments that you can pay for already in the room. It comes with a small fridge, microwave and coffee maker. Hot and cold water, air conditioned and also with a smart tv included. We stayed for one night and got a really good rest. The host includes airport pickup and drop off which is a huge perk, especially when you consider the ridiculous costs of transport on the island. There's a poolside grill and bar also available on request. It's a one stop shop.

Absolutely Unforgettable Experience! My time here was nothing short of amazing! From the moment we arrived, we were welcomed with warmth and genuine hospitality. The open kitchen was such a unique touch — we loved being able to watch the chefs in action and chat with the staff as they prepared fresh, local dishes. Every meal felt like a celebration of Bahamian culture and flavor. The real highlight, though, was the scuba diving and snorkeling. Crystal-clear waters, vibrant coral reefs, and an abundance of sea life made every dive feel magical. We saw sea turtles, colorful fish, and even a few friendly rays! The guides were incredibly knowledgeable, making us feel safe and excited the whole time. Other touches made this experience even more special — the laid-back atmosphere, the beautiful beach sunsets, and the sense of community among travelers and locals alike. It felt like more than just a vacation; it was a true adventure and a chance to connect with nature and people in a meaningful way. Can’t recommend this place enough — I’m already dreaming of coming back!

Recently stayed at Andros Beach Club with Jesse and crew. Always wanted to visit Andros and could not have done it in a better place. No stress, every day spearfishing different locations, every night eating a massive feast of extraordinarily prepared fresh fish and lobster. Great accommodations, staff and guides, including Jesse's own son Porter! We also had brought our own entertainment and a fun group hehe. Will be back for a repeat next year God willing.

Jesse and the local staff did a phenomenal job taking care of our family reunion. Food was amazing with lots of fresh fish. Resort charters were outstanding… did bonefishing, spearfishing, scuba, snorkeling, kayaking. Jesse was a great host. Beds comfy, rooms comfy, all good! Expect we will be back. My kids 17, 19, 21 all love the resort.

I recently supported the organization of a team retreat for 21 people at Andros Beach Club, and I cannot express how thoroughly impressed we all were with the experience. From start to finish, every aspect of our stay exceeded our expectations. First and foremost, the hospitality was simply outstanding. The ABC team went above and beyond to ensure that our every need was met with warmth and efficiency. You can feel the respect and care that Jesse, his two sons, and the entire team has for this slice of paradise. The food was another highlight of our retreat. Each meal was a delightful culinary experience, featuring an abundance of local goods while catering to all dietary preferences. All meals were fresh, delicious, and enjoyed by all (even two toddlers!). The communication with Jesse was seamless, making the planning process smooth and stress-free. Jesse will pick up the phone call on the second ring, or while on a ski lift for that matter- he cares and wants your trip to be successful. The human aspect in working with Jesse and his team was refreshing. Finally, the location provided the perfect landscape for our team activities. Jesse worked closely with our group to plan team excursions on the water: scuba diving, kayaking in the mangroves, snorkeling, river exploration, and even a lunch on a private sandbar. The ABC grounds include serene walking paths to the beach, a hammock deck with two lounging hammocks, a firepit area with comfortable seating, and a massive beach deck offering a space to host meals/events with picturesque views. ABC was our dream-come-true location, an inspiring environment that allowed us to unwind, recharge, reconnect with the Bahamas, and become grounded as a team. In closing, this venue offers a perfect blend of excellent hospitality, delectable food, dedicated staff, and stunning surroundings. I highly recommend it to anyone looking to host a memorable and impactful team retreat.

Andros Beach Club handled everything needed for our group trip. The location and beach is gorgeous. Jesse and his team ensure everything is taken care of so you can enjoy your time on the island. All of the meals were fresh and featured local foods and worked with all dietary needs. Highly suggesting visiting Andros Beach Club if you're looking for a private beach experience.

We arrived to South Andros truly in need of a relaxing, no-pressure vacation. We are happy to say that Jesse’s Andros Beach Club did not disappoint. We spent our days doing exactly what we wanted. We dived, snorkeled, took walks on the beach, relaxed, read books, and ate amazing food every day. Jesse’s kitchen staff was creative, resourceful, and talented. Memorable culinary experiences included our lobster dinner by the beach, dining with Jesse, his boys, and some of their local friends, and eating grouper and hogfish captured during a spearfishing expedition. We also really enjoyed the conch dishes, including fritters, salad and soup. For the sake of brevity, we can say that each meal was carefully prepared and excellent. The kitchen staff took pride in both product and presentation, and never failed to greet us with a warm and welcoming smile. Each day during our week-long stay, we sat down with Jesse, chose an activity, and came up with a schedule. Although we had a few days with some rough weather, it allowed us the opportunity to dive two of the inland blue holes – a new experience for us, and a prominent phenomenon on Andros. Jesse was great, explaining how the dives would progress and what we would see. We were fortunate to see unique species of cave shrimp and several blind cave fish! Once the weather settled, we were back out on the ocean. Some of our favorite sites were the Labyrinth, featuring amazing swim throughs, and the Pyramids. We should also mention that Jesse’s dive and boat crew, Daz and Marvin, took great care of us during both inland and ocean dives. Overall, we had an incredibly nice vacation. Jesse saw to everything: transportation, activities, and hospitality. It was entirely stress free. The facilities are also very nice, and reflect a great deal of hard work by the owner. Our room in the 3-bedroom house was spacious and comfortable, with excellent A/C, a comfortable bed, and a screened in porch that allowed us to relax and enjoy the surroundings. We had everything we needed. We highly recommend the Andros Beach Club, particularly for those looking for something different than the typical big resort experience. You won’t find nicer, more invested hosts – Jesse and his sweet boys were a pleasure to spend time with.

My husband and I spent a week at Andros Beach Club and couldn't have asked for a more perfect vacation. We rented the one bedroom house and loved everything about it! The screened in porch, outside shower and being able to hear the ocean while laying in bed! We enjoyed the beautiful secluded beach, Barb's blue hole tour, the West Side Tour with Jesse snorkeling and fishing, lunch and snorkeling on a private island, bike riding, Mars Blue hole snorkeling and The Holy Land tour. Breakfast, lunch and dinner are prepared by the fabulous women of Andros Island and we loved every bite. The fresh fish, lobster, conch were delicious but I can't forget the homemade bread and preserves. From the first email correspondence booking the trip until departure Jesse was a pleasure to work with. There was no pressure or stress booking the trip or with planning daily activities. The entire staff at Andros Beach Club were genuinely kind and friendly! We've been to some beautiful hotels and resorts, but there is just something different and special when you feel "at home" at the beach. And it's truly special when you arrive as guests but leave as friends.

My husband and I visited Fowl Cay from 3/16/2025 - 3/22/2025. I can't say enough good things about the entire resort. The staff was superior in every feature! They were ALL responsive to anything we asked of them. Everyone was friendly and helpful and the service was exceptional. The villa had everything we could have needed and then some, and the bar and dining experience each night was fabulous. I could mention staff personnel individually but I worry I would leave someone out and there was no one there that didn't exceed their duties. The location is also perfect and we enjoyed a lot of the amenities provided. It goes down as one of our best and most relaxing and pampered vacations. Thank you!

Anchored in the bay for a few days and came here with a friend for sunset dinner / drinks. View was amazing, other guests were interesting and friendly, service was fantastic, food was excellent, and drinks were plentiful! 🥂🍽️ Pricy, but quality doesn’t come cheap, and it’s the Exumas. Overall worth doing at least once.

We had an incredible stay at Fowl Cay. Everything from the staff, the villas to the food and views were amazing. 10/10 would recommend!

What an incredible family vacation! We loved having our own boat to explore the Exumas during the day, and loved the dinners and cocktails at Hill House at night! The picnic lunches packed for us were always delicious. The staff were so warm and welcoming. And, of course, we were always thrilled for Rosie (the resort dog) to greet us when we came back in the afternoons. We had such a wonderful time and are looking forward to going back in the future!

Second time staying on Fowl Cay for us. Villas are beautifully appointed and spacious. The private outdoor space with our own beach is amazing! From the fresh baked goods and fresh fruit delivered in the morning, to either a picnic lunch on the beach or lunch in the villa, to sumptuous and creative three course dinners the food is second to none. The staff are very welcoming and make the stay so comfortable. Add the personal boat alloted to us for snorkeling and the expert advice on where to go and this resort is the place to go. Cannot wait to return!

We spent a week on Fowl Cay in March of 2023. This small resort is beautiful and the staff are phenomenal. We stayed in Sea Breeze, a 3-pavilion villa with incredible views. Everything was included including the fantastic meals for lunch and dinner, as well as use of our own boat to explore the nearby islands. We had an amazing week and hope to go back soon!

This is an amazing place! Allan and his staff go above and beyond to make your stay top notch. We stayed in the oceanfront Lindon Cottage and it was perfect for my wife and I. We enjoyed the warm pastries and fruit every morning out on our patio that overlooked the beautiful blue water. Our boat was ready for us every morning with a cooler of cold beverages and a wonderful picnic lunch. We got to explore everything this breathtaking area has to offer at our own pace. The cocktail hour was a great way to start our evening with fabulous appetizers and beverages. My wife's favorite was the made from scratch Bloody Mary. The gourmet dinners were 5 star Michelin quality. This was the trip of a lifetime! We usually never go anywhere twice, but we will definitely back to this heavenly place.

A Slice of Paradise at Coconut Bay – Long Island, Bahamas Coconut Bay is nothing short of magical. Tucked away in the serene beauty of Bower’s Settlement, this gem offers everything you could hope for in a peaceful, luxurious island escape. The oceanfront views are absolutely breathtaking, waking up each morning to the sound of waves and a view of the crystal clear turquoise water felt like a dream. The villas are beautifully designed. Clean, spacious, and thoughtfully furnished for both comfort and style. You can tell every detail was planned with care, from the cozy beds to the well-stocked kitchen and outdoor seating areas that invite you to relax and soak it all in. The pool is a standout feature—pristine, peaceful, and perfectly situated to enjoy both the sunshine and ocean breeze. Whether you’re starting your day with a swim or enjoying a sunset dip, it’s the perfect way to unwind. But what truly sets Coconut Bay apart is the staff. Everyone we encountered was warm, attentive, and genuinely kind. They made us feel right at home and went above and beyond to make our stay memorable. Whether you’re looking for a romantic getaway, a family vacation, or simply time to recharge in a stunning setting, Coconut Bay is everything you want and more. We can’t wait to come back.

We went to paradise!!! Took three of my kids (11, 15 and 25 year old guys) to Coconut Bay in Long Island for a vacation and it was an amazing experience. It’s a wonderful place to go escape and hit the reset button on life! Beautiful multicolor and fully air conditioned villas are laid out right in front of the beach. Each villa is clean, with fully loaded appliances in kitchen, washer/dryer, TV, large bathrooms with big shower heads, comfortable beds and air conditioning. The attention from the owner and staff is completely worth it. They make you feel comfortable as they spoil you with anything you need to have a great escapade. Totally recommend it if you’re wanting to create beautiful memories of a lifetime.

Just getting back from the most amazing vacation at Coconut Bay in Long Island Bahamas! This place is heaven!! If you love turquoise waters and pink & white sand this place is for you! Not to mention the beautiful ocean front villas with full amenities were so comfortable and relaxing! I can’t wait to let my friends and family know about this hidden gem, I can’t wait to go back!!

Just oh my GOD... The beach was incredible, the villas are just perfect size with great beds. I recommend this place, nothing like it on the island. They are finishing the pool while I was there, but just stunning sun rises, and bottom line a must stay location. Flight from Canada was simple, and we are coming back in October

Coconut Bay is spectacular. It is a beautiful property with 2 bedroom, 2 bath brightly colored beach cottages. They are the perfect getaway for a family or 2 couples. The finishes are beautifully coordinated and high-end. The property has a fabulous pool and is located directly on a beautiful beach. I highly recommend!

Words cannot describe how much beauty there is throughout Coconut Bay in Long Island Bahamas. From its breathtaking beach, to modern comfortable Villas and serenity all around. An unforgettable experience I can’t wait to relive.

Special hideaway! We just returned from Long Island, Bahamas & stayed at these beautiful villas. The accommodations are lovely. They are spacious but cozy, sun filled, modern bungalows on beach accessed, waterfront property. The views are unreal and the warm breeze is amazing. The host is friendly and responsive. They are still building on site but it really does not take away from the experience. In fact, it gave us an opportunity to chat with locals and learn more about the Island and all it offers. My family and I are looking forward to returning to this gem in the near future.

The setting at Kamalame Cay is gorgeous — no doubt about it. The rooms are private, spacious, and offer sweeping ocean views. Sunrise and sunset? Absolutely stunning. It looks like paradise. But the experience? Not even close. For $7,000 over four nights, I expected thoughtful amenities, excellent food, and a service culture that matched the luxury price tag. Instead: No in-room or bathroom amenities to speak of Food was meh at best — subpar, repetitive, and only two restaurant options Drinks lacked fresh ingredients and any real craft No green juice or coconut water as promised in the package The “premium all-inclusive” felt anything but Felt more like a high-end timeshare than a true luxury resort — transactional, not indulgent We came to be spoiled and completely pampered, and it just missed the mark Managers were kind and tried to help, but most of the service staff felt checked out By day two, I was ready to leave. By day three, I was wishing I had stayed home with Uber Eats and my own bed. The value just wasn’t there. As a friend perfectly said — Kamalame? More like Kama-Lame.

BEWARE! My Wife and I recently stayed for our honeymoon in November. There were some definite positives... The staff is friendly, the views were beautiful and the food was above average. The positives stop there. While the staff was friendly, they had zero follow up and they needed to be called and reminded multiple times before they took any action. Our first night there they did not have a golf cart available to reach our room which was quite far from the check-in. The staff offered to drop us off in their cart and we had a nice conversation on our 5 minute drive to the cottage. Unfortunately the golf cart broke down en route and we had to wait for some other guests to pass by and ask to hitch a ride hanging off the back of their cart. This was omen for how the trip was going to go. We woke up the next morning to a beautiful view of the ocean, the cottage is situated directly on the beach. Unfortunately, the day was downhill from there. The staff never delivered us breakfast and we had no way to reach the office due to the lack of golf cart. I called the desk and they said someone would bring a basket and that the golf cart situation would be cleared up shortly. It was around noon and we still had no food or transportation. I called again to check on the status of both, unfortunately the phone they gave us was out of minutes and now we had no way to communicate. We were completely cut off unless we made a 30 minute walk back to check-in. We opted to go to the neighboring cottage and borrow their phone to call and explain the situation. They finally resolved the situation an hour or so later. The next few days were hit or miss. There were some highs, the massage at the over water spa was nice, albeit overpriced. The food served at the bar and the restaurant were genuinely quite tasty. The complete lack of urgency and communication was too much to overlook, though. We requested insect repellent multiple times to no avail. The bugs at this resort are absolutely terrible! Our legs were completely riddled with bites. We both looked as though we had chicken pox. The staff took 2 days to supply us with soap for the shower, they never supplied us with beach towels even after calling multiple times, so we had to drive down there and wait until they gave them to us. Our golf cart was taken one of the nights we went to the restaurant and we had to wait for a replacement. Our neighbor had the same issue. Up to this point, the trip hadn't been bad. We both agreed that we would not be coming back, but the issues we experienced weren't bad enough to completely ruin our honeymoon, we still had quality time together, even if the tennis courts which we were looking forward to using were in a complete state of disrepair. Then on our final night of our trip, we were robbed. Literally. We had an early checkout the next AM and we're heading to bed early. Before we went to bed, we decided to have one last walk on the beach. One of the serious issues this resort has is the lack of security. To access the beach from the cottage, you must leave the back door unlocked, unless you want to crawl underneath the house to reach the beach. We thought nothing of it as the only people on the entire island were staff and a handful of guests. Well, someone was waiting for us to leave our cottage and ransacked the place once we stepped out. We were gone for about 15 minutes and came back to find my wife's wedding rings stolen as well as her ear pods and all of our cash. While we were checking the room in a panic, the thief was nice enough to throw our passports and other items that they couldn't get cash value for back on the porch. We immediately called hotel security. We talked through the entire ordeal and he put us in touch with island police and we gave our statements and asked for an investigation. The thief was likely hotel staff who knew our itinerary and that we had a 6AM flight back to Nassau and then to FL. We would be gone and out of their hair within 12 hours. I cannot prove it was staff, but I certainly would not recommend staying here.

The best thing about this hotel is how absolutely stunning and unspoilt the private island is. It is idyllic - you will struggle to find better beaches and they are totally empty and well maintained. Some things not so great: we planned various things - beach picnics and boat trip that were confirmed before arrival and on arrival they didn’t have our reservations and a result all these plans never materialised as the boat slots are booked up back to back. This is a problem as there’s only one boat person on the island and nothing else to do. Seemed to be a miscommunication error that many of the other guests had also (booked boat trips which were cancelled on arrival). The food I thought was very tasty - especially the lunch restaurant - but a lot of the dinner menu is unavailable each evening. They ran out of food on thanksgiving(!) so we ate nothing (at all) and were given no alternative, just told there’s no food. I think this is inexcusable. A family staying told us it had happened to them but they’d bought food with them to the island as they’d visited before and knew it could happen. Our picnic was also cancelled by the hotel and instead happened on sun loungers outside the room instead of at a private beach. The picnic offered poor value and wasn’t well put together. A staff member mentioned to us that theft had been an issue at the hotel. You must accept this property for what it is - many guests said they’d been coming for years and loved it, others said they’d never come back. You have to have a somewhat hippy mentality, go with the flow and accept that plans, menus etc are subject to change. Staff made their best efforts to accommodate us. There’s no WiFi, and the villas are very spaced out (you can’t walk to reception). The beaches and villas are absolutely stunning and it’s very quiet and peaceful. Somehow despite all of the above, now knowing what to expect, I would possibly return. It is a special place, that despite its faults was still an overall good experience.

Helpful Tips for Staying at This Hotel If you’re considering booking this hotel, here are some things to keep in mind based on my experience: 1. Accommodations & Cleanliness •    Check your room for ants upon arrival, especially in cabinets and near entryways. •    Inspect towels and bedding, as some may be stained or ill-fitting for the bed. •    The mattresses are quite uncomfortable—consider bringing a mattress pad if you’re sensitive to firm or springy beds. 2. Food & Dining •    Be cautious with food quality—I experienced discomfort after meals. •    If you order room service, request immediate pickup, as dishes may not be collected promptly, attracting ants and flies. •    Be prepared for potential shortages of basic items like breakfast syrup, which may be substituted without notice. •    The alcoholic beverages are overpriced and of poor quality. 3. Guest Services & Amenities •    There is no printed or digital guide with key resort details (meal times, activities, etc.), so ask upfront about schedules. •    Many service requests (like extra towels or toiletries) may not be fulfilled, so bring essentials with you. •    If you need water at dinner, clarify what will be served—I unexpectedly received a ziplock bag of ice water. •    No in-room phones—requests must be made through WhatsApp, which can result in delays. 4. Infrastructure & Maintenance •    The resort has a noticeable sewage smell in certain areas. •    There is no room key system, raising security concerns. •    Be prepared for golf cart issues, as they frequently break down or malfunction. •    The spa is outdated, and I would recommend checking it out before booking any treatments. •    In bad weather, entertainment options are limited since there’s no WiFi and few indoor activities. Final Thought: While the location is beautiful, the resort lacks proper management, maintenance, and service quality. If you decide to stay here, set your expectations accordingly and prepare for possible inconveniences.

Summary: Beware of theft issues!!! The views and the food are the only redeeming factors for this resort. The beaches were beautiful, and the food was delicious, albeit overpriced. The service was poor- very slow response times for simple requests for beach towels, transportation to the main office for meals (we should have been given a golf cart, however they were broken or had a shortage), and bath soap. Main negative— we were robbed late at night while there for our honeymoon. Our room (a beach bungalow) had a malfunctioning safe as well as a door into the bathroom from the outdoor shower that does not lock, permitting staff access at any time. In addition, accessing the beach requires you to leave your back door unlocked in order to re-enter. Even if you only step out onto the beach for a few minutes, do not leave anything you care about behind! We will definitely not be returning.

I don't often write reviews, but I felt compelled to after the absolutely disastrous experience we had at this so-called "luxury" resort. From the moment we arrived, it was clear this place was far from the standard they advertise. First of all, we were never given a tour or even a simple map upon arrival—just dropped off in the dark with no clue about where anything was. To make matters worse, the golf cart we were given to get to our rooms was already showing signs of a dead battery. When we flagged down the young staff, they assured us it was fine, and we proceeded to our rooms in the pouring rain. Of course, the cart died shortly after, and rather than offering assistance, the staff began ramming the cart to push it forward. This was not only unprofessional, but it was also dangerous. I had to sit in the back just to hold the luggage in place, and I was nearly hit by the cart multiple times. I can't believe how reckless they were. When we finally made it to our room, we noticed the fridge was broken and there was a "Happy Birthday" card on the dresser—even though neither of us were celebrating a birthday. We reported the fridge issue, and they promised to fix it, but after multiple requests over several days, it wasn't fixed until the day before our departure. By then, all the food had spoiled. What a waste of our time! But the golf cart problems didn’t stop there. It died again on the way to our event, and once again, the staff took forever to help us. We finally got a cart swap, but it was just another hassle in a long line of them. We also had a spa appointment that we booked two months in advance. When we arrived, we were told they were overbooked and to come back later. We returned that same day only to find they were still overbooked. The next day, we tried again—only to find the spa was closed entirely. We tried calling and texting the front desk, but no one responded. After showing up in person, we were told the spa staff had left for the day. Absolutely unprofessional. Housekeeping only cleaned our room once during our stay. And then, after they cleaned, they locked us out of the room. When we flagged them down for help, they refused to let us in, and we had to climb over the fence to access our outdoor shower. Are you serious? Water was scarce—no drinking water until our last day, and the restaurant was frequently closed. We also had no phone in the room, barely any cell service, and whenever we tried to contact anyone via WhatsApp, it was ignored. The staff in general were unhelpful and seemed to care less about the guests. We expressed our frustration to the assistant manager multiple times, but there was no resolution offered. When we finally followed up with them in December, they completely ignored our emails. I only heard back in January, and they claimed they comped our "incidentals"—but without any way of verifying what that even meant, it felt like a hollow attempt to placate us. On top of all this, there were false advertisements. The resort claims to have a pickleball court (it’s actually a construction site), and the tennis court looked like it was about to be sold. The Wi-Fi is nonexistent, and they advertised a hotspot for $70 a day—yet when we asked to use it, they said there were none available and none would be available for the rest of our stay. The safe in the room was broken, and the back door didn’t lock. There was a sign that read, "If you love it, lock it up," which is just sketchy and suggests there are issues with theft. Would I stay here again? Absolutely not. This place is NOT a 5-star resort, and it’s not even close to being worthy of a "luxury" label. Do yourself a favor—avoid this place at all costs.

The location is beautiful but to be five-stars, it was honestly some of the worst customer service I have ever experienced. The resort staff does not try to inform or assist customers very much. It took over 24 hours just to get milk for coffee brought to our room. We had to call to put in the request several times. If you went to the dining areas, often, while standing in front of them to request assistance, they would stay on their phones, scrolling whatever, and then be annoyed when they realized that you were still there, waiting to get help or put in an order. When you would come to get a meal, and if they were looking to wrap up breakfast service or lunch service, I got eye rolls or eyes bulging out of their sockets, with them telling my husband and I that they close in 15 minutes. When we would try to order quickly, then they would not even come to the table to take the order and once they did, they would come back 20-30 minutes later to say that they won't be able to make something because we were "late". How are we late when we got there before you closed and you refused to come and take our order? One of the instances where we were late, it was because the housekeeping staff did not report they had broken something in the room to maintenance, we had to call a few times before it was finally reported, it took maintenance over an hour to fix the issue which made us late (maintenance admitted to us that housekeeping should not have just tried to act like they did not see the broken item and move around it, but instead was supposed to have reported it for handling). Even with us explaining ourselves, we were still mistreated. However, when another guest came TWO minutes before closing on another day, she was not told the kitchen was closing for breakfast nor was she denied ordering what she wanted. Needless to say, my husband and I were very upset. We were there for my birthday and before we came to the island, my husband tried to request excursion ideas and assistance from the reservation team. They sent him very few ideas but he proceeded to try to book one of them as it was my birthday. The write-up (that my husband showed me afterwards) said that we would have our own butler and would receive several items, private area, etc. Instead, they sent most of the staff to a private party which left us with no one and did nothing in the description. They then tried to charge us even though they admitted they would not be able to fulfill the requested private dining experience. I told them they must take it off our bill as they did not do anything to give us our dining experience. The next day, I spoke to an employee and she said "they did not send you our entertainment information" to which we replied, "no, what was that? We were not sent much and could not find it on your website!" Being spoken to like "well, why did not you do more?", when you do not work at the resort and could only go by what is offered to you by other resort employees or on the website, is not great way to treat guests at all. They could not even bill our all-inclusive package correctly! When we checked in, we gave them the credit card that we wanted to use for payment. We had explained that we forgot the other card we used had foreign exchange fees that we wanted to avoid. We were told that would not be an issue, the lady took the new credit card and "apparently" put it on file for use. When we checked out, my husband took out the card to pay the bill and the staffer said that they had it on file and they will charge his card and email us the bill. When I get the bill, which you get after you leave the resort, I see that they charged the wrong credit card. It took two weeks for them to fix it. Again, for a five-star resort for the money that you spend to stay, that claims to give top-of-the-line service to make all guests feel comfortable, I would not recommend this place to anyone.

Another epic trip to Kamalame Cay this is my favorite place to visit such a beautiful island best food and friendly staff. The landscape is magnificent driving though tunnels of healthy coconut trees feels like you were in the South Pacific. Offshore and bottom fishing was fantastic

Isolated, quiet, gorgeous paradise! I shot an amazing wedding at Kamalame Cay and must say THIS IS THE PLACE! I've been photographing weddings in the Bahamas for years and I've never had such a gorgeous and delightful wedding experience. Highly recommend visiting, doing a party or wedding here, and enjoying the best the Bahamas has to offer!

Welcome to Paradise! I've been to Kamalame Cay half a dozen times in the past 10 years and have yet to find a place even close to as enjoyable.  The service, accommodations, food and location truly separate itself from the rest.  It's easy to get to from Nassau and one of the only places we can truly unwind.  This year was the first time my wife and I brought our son and it couldn't have gone better.  The beach, ocean, pool, food and staff were all perfect for him and he had the time of his life.  Highly recommend this slice of paradise to anyone and we look forward to coming back very soon!

• A Slice of Paradise with Unmatched Hospitality We spent Memorial Day weekend at Kamalame Cay and it was nothing short of spectacular. From the moment we arrived, the experience was pure paradise. The setting is stunning—peaceful, private, and beautifully maintained. The staff were outstanding—genuinely warm, attentive, and a true pleasure to interact with. What really sets Kamalame apart is the personal touch from the owners, who always go out of their way to make you feel welcomed and special. Every detail was thoughtful and seamless. It’s the kind of place you dream about returning to again and again.

Stellar, peaceful, quiet, and relaxing. No cars, so you're given a golf cart to scoot around (although, why not walk - it's beautiful). Very few people (but a lot of adorable hermit crabs). Colette is a gem, and the entire staff were very friendly and helpful, down to the ninja-like breakfast basket dropoff at our door every morning. Cannot wait to return.

This place is THE PLACE to be. I give a lot of credit to the staff for making you feel at home. The food is unlike any other hotel food you're accustomed to. Walk on the beach and you feel like the only guests on the entire island. Can't recommend enough and can't wait to go back.

I forgot to write a review when we stayed here last year but it's magical! We felt like we had the entire island to ourselves other than meal time. In 3.5 days we saw a total of 4 people on the entire beach. Our cottage was gorgeous, shabby beach chic and so comfy. We explored the whole island on the golf cart (highly recommend going all the way to the end to see the giant starfish), fished, snorkeled, kayaked and paddleboarded. The staff was incredibly accommodating with a few special requests/meals and it honestly couldn't have been any better. We can't wait to go back and still can't stop telling people about it!

Love it nice and quiet.

Nice and good cost

Great experience..

(Translated by Google) Clean, comfortable and excellent to enjoy the island, good location. (Original) Limpio, comodo y excelente para disfrutar de la isla, buena ubicación.

(Translated by Google) An affordable place to live. Swimming pool on site. Close to the beach. (Original) Niedrogie miejsce do zamieszkania. Basen na miejscu. Blisko plaży.

(Translated by Google) Nice apartments good for a good rest and stay (Original) Bonitos departamentos bueno para un buen descanso y estancia

Disappinting at best, we booked through cruise ship, met on dock at 10:30, by the time we checjed in til we got off the ferry on blue lagoon it was noon. We booked the adults only beach, had a few minute walk to a point of choosing between beach side or lagoon side, of course we chose beach. By the time we got to the beach, half the chairs were already taken, and we had to go to the far end, chairs on a 45-degree slope, and we could not use an umbrella because of the wind. Now the staff was great, brought us endless bahama mamas and we had a nice lunch which they will bring to your chair too. Beach was 2 small coves and very rocky. By 2:45, we atarted back for the dock. Not nearly enough time to relax

Private Adults Only Beach. Complementary all you can eat/drink Bahama Mama's and buffet style food; BBQ chicken, steak, corn on the cob, rice and beans, salad and fish. Quite enjoyable with the provided umbrellas and seating areas. No kids in sight. Music. Fun times.

---A beautiful but short excursion--- $125 per person through Royal Caribbean Beautiful and quiet 3 hours on the beach not 5 hours (long travel time was included on itinerary but not made obvious) unlimited small watered down bahama mamas Cons: - Schedule will say 9am - 2pm suggesting 5 hours, but time at the beach is really max 3 hours. There is a long time between gathering on the dock, getting tagged, signing waivers, boarding the boat, 35 minutes each way, plus boarding early to get back to the dock by 2pm. - "Unlimited bahama mamas" really means unlimited watered down punch in a small plastic cup mostly ice. - Food tasted ok. - Most of the prime chair locations set on a steep slope. Dug down in the sand to get the proper sitting angle. Pros: - Adults only - The service was excellent. Our server was very friendly and attentive. Quick to get us more watered down punch drink. - The scenery was beautiful and quiet. No loud music or screaming kids. Just peaceful beach sounds. Next time we will remember to save the time and money to find a beach closer to the cruise terminal. But it is defiantly worth checking out once for the scenery and service.

Nice VIP area for adults only. Staff weee very polite. Makes the time relaxing and feel like you are on a real vacation.

No shade. No trees. Bake your brains out heat. Water looks like the local cesspool.

The best location!!!!! Me and my husband enjoyed every second of it!!! Will be back!!!!

Very friendly staff, beautiful water and beach