The staff were really nice. They had a great set of exhibits but there some typos in the descriptions. The art was beautiful. We were so pleased that we got to see an Egyptian exhibit here in Albany!

Surprising! Went for a class trip. I don't know why Albany doesn't publicize gems like this. Well curated collection. One of the oldest museums in the country. Wonderful programming for class trip.

Beautiful building with interesting history and wonderful exhibitions. I was there for the Curran exhibit-On the Road to Cragsmoor but walked through a few others. Lots to see! And they have mummies! I did not get to see those this visit but I will go back. The story of how the mummies were acquired is very interesting on its own.

This was an amazing museum. The workers that work here are very polite and professional, and very well informed about the museum. The different displays of modern and traditional art were great because it produced a diversity of artistic expressions. There was a good mixture of sculpture and painted art. My favorite part is that it displays, the history of upstate New York, which I find to be fascinating. I shall be making a video on YouTube about this. It is definitely well worth the visit.

Recently visited this well curated museum. Current Charles Courtney Curren exhibit is highly recommended as is the enormous gallery filled with Hudson River School paintings.

The Albany Institute of History and Art is among the ten oldest museums in the United States. Established in 1791, it is also the oldest museum in the state if New York. I really enjoyed my stroll through the museum. The employees and guides were a delight to interact with. This museum houses more than 25,000 objects and one million documents spanning art, archaeology, and regional history. The vast collection of historic artifacts from Dutch settlers is very impressive. You will also find art and relics from as far as Egypt among the collections. Plan on spending the better part of the day here. There is much to see and experience. At a current cost (June 2025) of $12 admission for adults, it is a great deal.

Took 4 kids (ages 4-8) here over the summer. We were there for about 1 1/2 Hrs and the kids had a good time. We did a scavenger hunt for some items in the museum, I read a bunch of the descriptions to them and answered any questions they had. The staff was very nice, professional and helpful. It's like to go back with my husband so we can explore a little more though 😉

I have visited this museum on several occasions. About 3 and enjoyed it every time. I visited by myself and twice with my wife. The first was just out of curiosity. My wife's family lives in Albany so while renting a airbnb we stopped by this museum. No long lines but inside there were a great deal of people. There is a sesame place exhibit and a African American exhibit detailing life throughout the 20th century. There is also a 911 exhibit that is hard to watch with actual fire trucks from the attacks damaged and all. I didn't realize this museum existed. I don't believe I finished the exploration after 3 times .it's free and worth the trip.

Parking was free on weekend. Spent about 1.5 hours in the museum - could have spent more time. Admission was free. Interesting exhibits.

Absolutely love it here. Ive been going since a little kid with my dad and I love going it makes me feel like a piece of my father is still around ❤

We wanted an education about the earth and it's movement. Rocks and movement upon the millennium. We received a grand education of millions of years. From the smallest of shells and plants that held safest to the layers of life. To, perhaps us. Thank you.

This museum has exhibits about natural history as well as the Metropolitan. I only visited the part about the metropolis. Most of the displays are old items brought from New York City, such as antique fire trucks and decorative pieces taken from demolished buildings. The layout isn’t very well organized, and the flow feels a bit confusing.

A visit to the NY State Museum instills a sense of awe and respect for history and diversity of NY. Kid-friendly and free, this museum has something for everyone. Highlights include exhibits on indigenous people, migrants arriving at Ellis Island, African Americans and Harlem, and the tragedy of 9/11. The museum can benefit from updates and more interactive features. Don’t forget to ride the classic carousel on the 4th floor and rekindle your inner child.

A great museum showcasing New York history, although some exhibits felt a bit outdated. The place was lively with many enthusiastic children enjoying their visit on a Saturday. Unfortunately, the free parking lot next to the museum was unavailable today due to a special event on the plaza.

Must see. The three massive, intricately carved interior stone staircases alone are worth the free admission and your time, now with restored skylights admitting gorgeous natural light. Don’t miss the Hall of New York paintings gallery or resplendent assembly chamber with its stained glass windows and carved coffered ceiling.

The New York State Capitol building is truly breathtaking. Its intricate and unique architecture stands out with incredible detail and craftsmanship. The massive stone structure is both historic and majestic, making it one of the most impressive landmarks in Albany. Whether you’re into architecture or just sightseeing, this is definitely a place worth visiting.

Absolutely incredible. We have been to almost every capitol building in the US and this one is my favorite! Wish we could have done the tour. Simply stunning architecture and so much variety. Great exhibits inside. Street parking was relatively inexpensive.

Of all the 35 or so state capitols I have seen, this is probably the best. The scale and architecture of the place is amazing. Came on a Saturday during a pass through of the area, so didn't get to see the inside, which I am sure is fabulous. I am sure parking on a weekday not fun. I will definitely be back to tour the inside.

This Capitol is amazingly beautiful. If you happen to be in the area it is 100% worth the visit. They offer free tours, and Amy did a great job today.

During covid restrictions my soon to be wife and I were went to nyc city hall and registered it was not a good experience. We had to call to get a actual date to get our license. And it was not to our liking so we called albany state building and a actual person picked up and we were able to get married as soon as the upcoming weekend . Even with social distance and mask mandates ps we got to take them off to kiss it all was a great experience.

The New York State Capitol is one of the most stunning buildings in Albany — a masterpiece of stonework and history. The Million Dollar Staircase inside is breathtaking, with intricate carvings, portraits, and details that show off incredible craftsmanship. Every corner feels like a piece of art. Whether you’re into architecture, history, or just want a beautiful place to explore, this building is a must-see.

Lots to see here. We were limited on time so didn't take any tours but we walked around for about an hour. We also go there at closing time. We parked below for a flat $10 fee (credit card only). Took the elevator up and we were underneath the plaza. Can get to everything from there protected from the weather or can go up to the street level and access the other buildings that way. Love that there were great big artworks on the walls along the passageway.

Incredible spot. A must see if you are in the area. The grounds were very clean, parking was easy and convenient right underneath. We planned to stop for a few minutes and ending up spending 2 hours walking around.

The plaza linked to convention centre ， the egg and observation deck. A lot of choice in the food court, good to visit. Beautiful large what foundation around

Fascinating area. The breadth of the architectural approaches and styles is pretty amazing. Stopped by here for some pics and to soak it all in. Came on a Saturday, so parking was easy (parked on street across from the park). Added bonus is the remarkable state capitol at the edge. Would love to come back and explore a bit more.

The architecture is awesome and grandeur feeling is overwhelming .. Best time to visit is after 6pm during the sunset. The parking is available along the street for free after 5pm. They follow bring in and take out policy.. The famous iloveny symbol is another attraction.

Very well kept and expansive capitol complex with a beautiful reflection pool, the state museum, a free 40-story observation deck, and the New York Capitol Building.

Beautiful place to go year round. Museums, the Egg, skating rink, the State Capitol, lawns to sit on and have a picnic, sculptures, 9/11 memorial, fire fighter's memorial. I will add more images as I find them. Great place to visit!

Wide range of paths, from a quarter mile to several miles long. It felt so far away from all the busyness in the area; it was like taking a day trip to an isolated area. There was no fee to go on the trails. As an added bonus, the discovery center, which is full of information, is free to explore.

The Discovery Center is fun to explore & Learn. Plenty of Parking there with accessible walkways. Push button auto opening doors. Very friendly staff and a small but extensive gift shop. I didnt explore the trails in this visit there are many to enjoy.

Quaint place to walk with various trails in a park with meadows. The trails are clearly and frequently marked which is very nice. They are also well maintained and you get some decent views as you wander around. My main complaint would be the amount of road noise but that isn't something I hold against the park considering its location. I would be open to coming back and tying some of the longer trails.

Love running here. You can park in the new parking lot on Kings Rd and run a huge ~8 mile loop towards the main building and back. Not all the trails are mowed, but the primary trails are great.

If you like walking through the woods, this place is great. I enjoy keeping active by taking my kids here to walk. There are bathrooms (check hours) and a welcome center to help you learn about this unique ecosystem. I have walked all the trails and they offer a diverse look into the ecology of the pinebush as well as a relaxing opportunity for being active.

Lovely afternoon walk! Loads of birds. The Lupine is springing up everywhere and it looks absolutely spectacular. Very clean and tidy trail. Not very busy. Always a lovely adventure. I love that dogs are welcome!

Best place to go for a walk in Albany by far. Just beautiful scenery. It's a little loud at the start, being near a highway, but once you walk deeper into the trail it becomes quiet and serene. I will say though, don't do any trails around here in flip flops since your feet will get really dirty. The trails are covered with sand and are expansive, covering many miles with many trail heads to start out from, not just the most common ones at the vistor center.

Claire is an absolute fabulous host and tour guide! This is one of our favorite tours and historic sites we have visited so far in the region. The valuable knowledge and restoration work these sites provide are astounding and they have done a great job with this one. A must see when in Albany and if you’re lucky you’ll get the amazing Claire like our group did.

Definitely a must visit if you're into History and/or Hamilton and you are in the Albany area. This house has been a museum for over 100 years. Check it out. $5 admissions as of 9/3/2025 for one hour tours. Recommend making a reservation.

Very friendly Staff. I was able to navigate quite a bit with my powerchair. I did not go on the tour. I preference to opt for the virtual tour. It just makes more sense for me. Staff at the visitor center were very friendly. Nice options for Souvenirs at very reasonable prices. There's enough to see in the visitor center to keep you occupied for a fair bit, dont let the size of it fool you. Several modern digital interactive learning kiosks and it wasnt overly crowded. I was pleasantly surprised how fragrant the historical plantings were. Maybe because I was spending a bit of time next to the entrance loading my powerchair. But it was pleasant, fragrant and relaxing. Plenty of benches on the grounds to just sit and enjoy.

The history was interesting and tour guides do a nice job. Sizes of the tour are limited to 16 people and they have strict compliance with that. Just wish the view of Albany looked the same as it did in Schuyler’s day

Such an important spot to learn about the History of the Schuyler Family and what kind of impact they had on Albany, their hand in the Atlantic Slave Trade and the decimation of indigenous populations in the region. Our tour guide was knowledgeable and kind and did a wonderful job answering questions. There is a parking lot so that's a bonus too!

We did a tour of the Schuyler Mansion, and we really enjoyed it! The guide was knowledgeable, and it was interesting to learn more of the history of the family. We were impressed at how many actual artifacts from the Schuyler Family were in the home! We also enjoyed the displays in the visitors' center giving an overview of the Schuyler family's history. I would recommend reserving your spot on the tour in advance!

As someone who has 30 years experience in the building trades I was very pleased to see how well the preservation of these buildings have been kept since 1917! I had a tour guide named Sarah who was extremely knowledgeable, welcomed all questions and had a detail answer for all of them. The tour took about 1 hour and for $5 it is well worth it!

Beautiful architecture! Although it’s currently under construction and temporarily closed, it’s definitely worth seeing from the outside. I would have loved to go inside, but even from the exterior, it’s striking and unique. A standout piece of architecture right in the heart of Albany.

An absolute must see if you’re in the Albany area! Beautiful views and surrounded by fountains that run during the day. At night it lights up and a lot of times coordinates with holidays and awareness months. Spectacular spot to eat and even just relax. Definitely don’t miss out on it if in the Albany area

Great place to see a show, architecture is sooo interesting! The setting hold about 300? seats, so pretty intimate. Staff is friendly, shows vary - all very good. There was plenty of parking when I went, and I think there is underground parking as well that is cheap.

Near the Capitol bus stop at Hawk. Great promenade, but the art in the underground concourse should not be missed. Visit the free Corning Observation tower adjacent.

I have been to the egg on several occasions. To see shows, plays, comedians.!Always a fun experience. The carpark is easy to negotiate ample parking. The lift are fast clean and efficient! The outside of the egg is so special and spectacular day or night. The seating in side the auditorium is very comfortable and allow for great views even when you are short like me. Which I can really appreciate. The Egg is always super clean and an excellent place to see any live performance.

We went into here not knowing what we would find, it turns out this is an entrance into the backrooms. We walked for half an hour and came across no one in the main area, there's just random art scattered around too, just adding to the vibe

Excellent venue, small, which is perfect. Every seat has a great view of the stage. The view from the last row is pictured. Convenient parking is directly below the Egg. The Egg is part of the Empire Plaza with a view of the Capitol of New York State. The architecture style of the plaza is a collaboration of several different eras. If you enjoy architecture and get a chance to go to Albany, check out the Empire Plaza.

Great place to visit, very informative and tons of tourists options to meet your needs (physical/time/interest). Staff were very friendly, knowledgeable, and clearly enjoy their job. Riaf (sp?) was awesome! Found this through a Google search of "things to do with kids in Albany" and was very happy that I did. Albany was the half-way point on a road trip from Boston for my 8YO son, 72YO dad, and me. Definitely recommend! Was right off the highway, 30min tour allowed us to stretch our legs but not be detoured too long for arriving at our final destination. There is free parking and also a picnic area to enjoy sitting and watching the river.

Visiting the USS Slater was an absolutely incredible experience! This was the first warship we have ever had the chance to explore, and it completely exceeded our expectations. From the moment we stepped aboard, we were transported back in time and given a vivid sense of what life was like for those who served on this historic vessel. Our tour guide was phenomenal and extremely knowledgeable, engaging, and clearly passionate about sharing the ship’s history. Every story, every detail, and every corner of the ship came alive through their explanations. The restoration work on the USS Slater is nothing short of extraordinary. It’s clear that countless hours of dedication and care went into preserving every detail, from the machinery to the living quarters, and it’s inspiring to see history kept alive so meticulously. We took the full bow-to-stern tour, which allowed us to see every aspect of the ship, from the operational areas to the crew quarters. It was fascinating to witness how this ship functioned during its active service. What made the experience even more special was the combination of history, hands-on exploration, and personal storytelling. You really gain a deep appreciation for the challenges, bravery, and daily life of those who served aboard. The USS Slater isn’t just a museum, it’s a living piece of history that gives visitors an unforgettable, immersive experience. We walked away not only educated but truly inspired, and it’s a memory we will cherish forever. This is absolutely a must do for anyone visiting the area, whether you’re a history enthusiast or simply looking for a unique and meaningful adventure!

This has been something I've wanted to experience for a while. While I was not able to go aboard. I did really appreciate the staff they were very helpful and upfront with answering my questions about the accessibility of the ship. I could of gotten aboard with my wheelchair but I would not have been able to do much more than just that. The visitor center & gift shop are completely accessible. And they have a very nice observation deck with interpretive signage. I could fully see every part of the ship. I couldn't really get a good photo of the USS Slater in it's entirety. 🫡🇺🇸

My son and I had a fantastic tour given by Art who is a very informative and enthusiastic guide. It was amazing to see a war ship so well cared for and preserved. Art shared an abundance of insight into the working of the ship and the men who served on it. He provided information you don't read about in books such as why the cook may ask if you are right or left handed during rough weather or why the officers preferred the top bunks. My son will be talking about the tour for a very long time. I highly recommend it if you are in the area.

While I did not get a chance to tour. It was fun to get a chance to finally see the ship from the outside. Big thanks to New Jersey's Ryan Szimanski efforts on YouTube that made me aware of this and many other very cool ships! Please feel free to use these pictures for promotion.

The U.S.S. Slater was an amazing tour worth the time. I took the "Stem to Stern" which is the 2 hour tour and includes the engine room. I highly recommend this as an educational and enjoyable experience. The tour I took was $25 and worth every penny

Angela and I had a great time visiting USS Slater and we learned a lot during the Stem to Stern tour with Scott! Their radio room is open most Saturday mornings, and as amateur radio operators, it was a privilege to make radio contacts from the ship.

What an ambiance. We were received by the kindest hostess and server and then seated in the middle of this historic dining room. Both indoor and outdoor seating were picturesque. The food was also decent although I found the omelets cooked in a little bit extra oil as I could, it's residue on my plate and it bothered me a little. The side salad was amazing with a little bit of extra dressing for my liking. We tried their hot chocolate with Irish cream which was neither hot nor cold somewhere in the middle but tasted decent.

We came at 2 PM and got an indoor table right away (highly recommend — outdoor seating can get hot). The mansion is gorgeous, with preserved wallpaper, chandeliers, and woodwork that give it so much charm. Service was top-notch — our server had great energy and honest food tips. We had the Big Iron Gate with an English muffin and the Mother Clucker Burger. The standout was the Cherry peppers ạ the sweet and spicy paired well with juicy proteins (chicken and sausage) and eggs. Only downside: the bathroom had an unpleasant smell. Fixing that would make the before-and-after-meal experience much better.

🏰 Historic Gem in Albany! 🏰 I visited Iron Gate Cafe in Albany with my parents and was immediately charmed by this unique spot! 🍳 Incredible Food 🍳 The breakfast burrito I ordered was absolutely incredible!! Every bite was packed with flavor and perfectly prepared. It completely exceeded my expectations and left me completely satisfied. 🏛️ Beautiful Historic Setting 🏛️ Walking through the cafe was a delightful experience. They've done an amazing job preserving the historic feeling of the buildings while converting the space into a beautiful dining area. The character and charm of the original architecture shines through in every corner. 👩‍🍳 Knowledgeable Staff 👩‍🍳 Our waitress was so friendly and went above and beyond with her service. What made the experience even more special was her extensive knowledge about the history of the buildings. She shared fascinating details that enhanced our appreciation of this historic gem. ❤️ Perfect Family Outing ❤️ This was such a wonderful place to bring my parents! The combination of delicious food, fascinating history, and welcoming atmosphere made for a perfect family outing. We'll definitely be returning to Iron Gate Cafe whenever we're in Albany again!

This is a very great cafe. The food was fabulous and the staff were very friendly and welcoming. They treated us with respect and kindness. The whole experience was amazing. The inside of the building was so impressive that you could feel at home with the whole experience. The outside was just as beautiful and peaceful. I have not captured the experience on my camera but trust me if you can then you should stop in for a wonderful experience in food and service.

Delicious food, I got Cajun scramble and asked for mushrooms and it was amazing. We also got raspberry Brie French toast which was melt in your mouth good! Very cute from the inside, good find for us!

Loved everything about it. My family ordered salads with all kinds of veggies, quinoa and chicken. Hearty, fresh, yum… menu is diverse with tons of great sounding options. Sammies, Benedict’s, bloodies, Prosecco…Lovely garden setting outside. Historical architecture and warm, ornate woodwork inside with chandeliers and stained glass inside. Nice staff.

Perfect spot for brunch! I’ve come a few times since moving to Albany, NY. Absolutely love coming in the spring/summer especially if you do patio seating. We were warmly greeted. My drinks are ALWAYS perfect if Mary/Trish is at the little bar, she gives amazing recommendations, and very professional. It makes a difference when you can notice someone actually likes their job and interacts with us customers. My coworkers & I work nearby and it’s a great meet up place for a few lattes in between business meetings. I’ve not found another brunch spot yet outside of the Nest but I prefer the customer service here. Best menu item is hands down the French toast. Feels more like “home.” Thanks! ☺️

Stopped in here for a bite on a whim just driving around the area, turned out to be an amazing decision. Gorgeous family run business with generous and thoughtful staff, I cannot find the words to express how pleased my friend and I were with our experience here!! The presentation of our food and drinks was phenomenal, they literally put little purple flowers in our drinks because we have purple hair, SO CUTE!!! Everything tasted just as good as it looks. You can taste the passion the chefs here put into their dishes! If you’re looking for a place with beautiful culture and good food, this is the place to go.

Amazing cocktails and the best fish I've ever had. The lemon potatoes were brilliant. Owner Oliver took a few minutes to stop by our table to introduce himself and check in with us to make sure we were enjoying our dinner. I wish we lived closer as we were in town for a show. I would recommend this restaurant to anyone looking for amazing food and cocktails. We sat in the bar area, and I would suggest that if you're dressed more casual and the dining room for a heightened experience.

My friend and I just had the most wonderful experience here! We decided to stop in randomly, and almost left due to our being underdressed and ill prepared for such a beautiful restaurant. The owner reassured us with the most kind and respectful demeanor that his store is a place for everyone to feel welcome in. My friend and I ate a deliciously prepared meal, refreshing drinks, and amazing dessert. I cannot wait to come back here again with my family. No where I’d rather spend my money.

A great find!!! The food, service and atmosphere were all excellent. Our appetizers and entrees were colorful, fresh ingredients and delicious!! Highly recommend this restaurant for any occasion.

My husband and I absolutely adore this authentic restaurant! The service, cocktails, apps and mains are straight out of Greece! Do yourself a favor and make the stop to have a meal you won’t forget! Ask for Ali or Vedat - they will look after you

Absolutely everything I tried here was delicious. From drink, to appetizer to main course. Very nice server too. I can’t wait to come back for the fish and the eggplant.

I don’t eat much Greek food, but I went with family and I tried something that I have never had before. I got the Grekolimano and it turned out to be REALLY good. My family split a Greek salad and that was most definitely one of the best salads I’ve had in over 2 years. The service was good as well, and I often don’t pay much attention to the service, so overall, it was a great experience

From the amazing service to the exceptional entrees. Hands down one of my favorite restaurants in the capital region!

Tried their tasting menu. Pretty unacceptable for fine dining. Food too salty. Service extremely slow. The technicality was also subpar. Feels like we've been eating different foods than everyone else in the reviews. In fact, the plating does look a lot worse for us than others in the reviews.

Took my boyfriend for our first time there for his birthday dinner. The attention to detail in everything they do was remarkable. They even printed a special happy birthday menu with his name on it. The food was amazing. We opted for the 3 course dinner but definetly want to try the 8 course tasting at some point. I had the lobster fried rice and the short rib and I wish I could recreate them at home because I will be thinking about them until the next time I go back. Service was excellent and not overbearing. Thank you so much for making it such a special evening!

What an absolutely beautiful restaurant for occasions such as anniversaries, graduations, birthdays and more. My boyfriend and I went to Yono’s to celebrate our 5 year anniversary tonight and it was one of the best decisions we could have made. Not only was the staff amazing, helpful, attentive and sweet, but the food itself was some of the best food we’ve ever had. The experience was unlike any other and the wine pairings that go with the meal were amazing. We did the 3 course meal but the waitress let us know we could add a mid course or a 4th course (being one of the first course options) for an a la carte price which ended up working perfectly for us as we were able to share with each other and try different things. The espresso Creme brûlée was a highlight of my night seeing as it’s one of my favorite deserts, and the food portions are definitely enough to get you full. We will definitely be back!

Sufficient and pollite. The contrary of too often occasions.. Attentively listening to dîners.. When not understanding something ..

My boyfriend treated me to Yono's for Valentine’s Day, and I have to say, Yono's was probably one of the best culinary experiences I’ve ever had! We had their special Valentine's menu, which offered a 6-course tasting menu, and we decided to go with the wine pairings, which was an excellent choice. It was my first time experiencing the beauty of wine pairings, and I was amazed at how elegantly the wine enhanced each course - their selections of wines were *chefs kiss* The complexity, flavor, and intricacy of each dish were phenomenal. The 6-course meal featured chilled creek oysters, butter poached scallops, root vegetable potage, foie gras, filet mignon, and dark chocolate gateau—each dish was a masterpiece and so beautifully presented. My personal favorite was the foie gras. While Yono's is definitely on the pricey side, it's perfect for your fancy shmancy occasions. I'm looking forward to returning to explore their regular menu! (nom nom)

Great place for fine dining for either a special occasion or a work function in Albany. The atmosphere is nice, although it might be a little loud in the bar area. I ate with a work function in the dining room in the back which had a piano and a large table area which was apart from the rest if the dining room. It was perfect for a large group. The food was excellent, with an interesting mix of various genres that blended well together. It's a foodie's paradise! The service was excellent and more of what I expect from a fine dining establishment. Very attentive and friendly. Not a place for a quick bite, because it takes time, but to be honest, not being rushed is exactly what I want from a place like this (too often there is no time for conversation). Very highly recommended!

I was staying with friends in the area who said this was some of the best Italian in the capital—and it did not disappoint. The restaurant itself is very charming, with a cozy, old New York Italian feel: plenty of grandma-style clutter on the walls and romantic, dim lighting. Our servers were friendly, attentive, and never rushed us. They poured our wine professionally and were helpful when answering questions. We started with the meatballs and the grilled octopus. Both appetizers were well sized but not huge, just enough for 2–4 people to share. I don’t eat seafood, but I tried some of the beans that came with the octopus, and they were excellent. The meatballs were also impressive, especially for restaurant meatballs. For mains, my friend and I split the Duck Scarpariello and the Duck Ragu. Both were flavorful and satisfying, though I personally wasn’t a fan of the duck sausage (everyone else loved it, though!). My friends raved about the squid ink pasta and fra diavolo. One friend ordered one of the specials, truffle pasta, which was very rich and truffle-y. Overall, this was a wonderful place. The food was delicious, the atmosphere was full of character, and the staff made us feel welcome. Prices are on the higher side, but I’d happily return.

Cafe Capriccio is a charming Italian restaurant that invites you with its intimate ambiance, nostalgic music selection, and courteous service. The food options on the menu are excellent and everything that we ordered was delicious and extremely well presented. The only area of improvement that I might highlight is that the service was not as quick and it seemed the staff was a bit stretched. Nonetheless, we had a wonderful time and will be back for more!

I enjoyed every bite of my food! Service was great! I would come back again and again! We had the wood roasted meatballs, stuffed ravioli with braised beef in a garlic cream sauce and stuffed chicken with mashed potatoes and veggies.

Cafe Capriccio used to be our go-to spot for special occasions—a charming, quiet, intimate place with consistently delicious food and top-notch service. So when I flew in from California to visit my 90-year-old uncle, who had just been discharged from the hospital, it felt natural to return here for what we hoped would be another memorable evening. Knowing how small the restaurant is, we made a reservation for a Thursday (to avoid the weekend rush) and even called ahead to inform them we’d be a few minutes late due to my elderly uncle needing extra time. They assured us it would be no problem. Unfortunately, from the moment we arrived, it was clear things had changed. Our table wasn’t ready, and we were asked to wait in the bar, which was extremely noisy—making it impossible for my uncle to hear. We checked in a few times and each time we were told it would only be a “few more minutes.” That “few minutes” turned into 40. No one offered us water, menus, or even checked in. When I finally asked for menus, it took another 10 minutes before someone acknowledged us. When I raised concerns with a young woman—who later identified herself as Carly, and a member of the owner’s family—she offered no apology and when I expressed my frustration with the poor communication, rather than trying to make it right instead she shockingly told me that I had “an attitude.” She then insisted we were “supposed to be at the bar anyway”—a fact that was never communicated to us upon arrival. The dismissive tone and lack of basic common courtesy and the absolute failure in customer service was truly astounding. As a former waitress and hostess, I understand that sometimes things run behind. What’s unacceptable is failing to communicate delays, failing to provide even minimal accommodations like water during a long wait, and treating your guests with disrespect. “Busy” is not an excuse for rude service, it’s clear after reading several other one star reviews that the poor treatment specifically by one person: Carly- is the main issue. She clearly hasn’t learned anything from the reviews or made attempts to improve so at this point, it’s a pattern and she should probably be replaced. To make matters worse, the fish special—was not good. It had that unfresh fishy odor and the portion was super small. Whether it was coincidence or punishment for calling out the poor service, I couldn’t say—but after the way, we had already been treated I certainly didn’t feel comfortable sending it back. I never imagined writing a negative review about Cafe Capriccio, but this experience was profoundly disappointing. The wait and the communication was unacceptable, the food underwhelming, and the attitude from management appalling. I will not be returning—and I can no longer recommend it to anyone.

Simply impossible to put into words how amazing the food, service and atmosphere are at Cafe Capriccio. Easily the best food and dinning experience I’ve had, this is a place I’d drive hours just to eat one of their dishes.

It makes me sad to post this because my first experience at Cafe Capriccio was phenomenal. Unfortunately, with each subsequent visit the service has declined. Tonight, we didn’t get one of the apps we ordered because the server misunderstood the request. Okay, honest mistake, and we weren’t billed for it. Fine. It took a bit but we received bread, which equated to about 2 servings for a party of 4, so we asked for and received more. It was delicious. The entrees were very good. Our drinks were good, although 2 of our party ordered sodas and were charged for refills. Given the food prices, that seems ridiculous, but okay. Then we ordered a dessert and a coffee. The coffee was downright cold. Not even lukewarm, but cold. We told the server and they “brewed a fresh pot” and it was fine, although not $5 coffee. Given the prices and location, my expectation would be that the food and service would always be spectacular. This place has been a staple in my bf’s family long before I came along, so I’m hoping this was just an off night, but given some other recent reviews, it sounds like this might be the new normal. I hope not. 🙁

Visiting from out of town we had a large group in for a celebration dinner. Cafe Capriccio was fantastic!!! The staff members were exceptional, the food was over the top, the wine selection was superb! I must give a special shout out to a team member who’s name I did not catch I believe he was kitchen staff we closed the restaurant last night he was leaving for the evening while we were waiting our hotel shuttle. A man came towards us (several women in our crowd) asking for money he jumped in and turned him around sending him away from us for which we were so thankful. Then the wonderful man proceeded to his vehicle and drove around to watch over us while we awaited our ride. Thank you young man for being our guardian angel last night!! I 100% recommend Cafe Capriccio for date nights for family gatherings! Truly a great experience!!

This restaurant is wonderful .We have never been disappointed. The staff are very friendly .The food was delicious and they always have great specials .The desserts are all in house made .

My friend takes me here couple times when I visit her in Albany. I am impressed with the food and service here. Good Italian restaurant

Grappa 72 is fantastic! So impressed that a restaurant of their caliber exists in Albany of all places. Sorry Albany, no offense! On business travel here and had dinner at Grappa 72 two times in three days because it was THAT GOOD! Had the duck (and fagioli) the first night, then the shrimp over white beans to start and the chicken saltimbocca. All four were amazing! Service (Katie) was excellent and the hostess was very sweet and welcoming. Not sure if I will ever be in Albany again but hope so just so I can eat at Grappa again!

First visit to Grappa 72 with my family. What a great dining experience. Cordial staff and the owner is right there working with them. Service was impeccable, food was fantastic and it offers such a customer friendly atmosphere. Every meal (5) was wonderful and portions were more than generous. Waitress was so helpful, there when you needed her and could not ask for more knowledge of menu and friendliness. This is some of the best dining available in the Capital District, bar none. Can't wait to go back again.

An unforgettable dining experience at Grappa 72. We started with a bottle of Meiomi Pinot Noir, accompanied by fresh bread with olive tapenade, oil, and vinegar, plus perfectly crisp, flavor-packed arancini. For entrées, we enjoyed the Mahi Mahi special, a seafood risotto with scallops, and my personal favorite, the delectable chicken scallopino topped with five tender scallops. Each dish was beautifully prepared and bursting with flavor. The ambiance sets the tone, smooth jazz in the background, chic décor, and a spotless, welcoming environment (even the bathrooms are immaculate). Service is truly impeccable, attentive without ever being intrusive. Dessert deserves special mention. While I’m not sure if Grappa 72 is widely known for their homemade sweets, they absolutely should be. Their Tiramisu is perfection, and the strawberry-ricotta cheesecake with lemon zest is even more extraordinary. Paired with a double espresso, it makes for the perfect finale. Do yourself a favor and make a reservation, this is fine dining done right, from start to finish.

Four of us went last Saturday night. Our server , sierra, was AMAZING. The food was excellent with huge portions. Sierra knew the menu well and was able to assist us in ordering. She was also attentive throughout. I cannot be any more delighted by our experience . We will be returning soon!

We just had a terrific dinner at Grappa 72 in Albany. It was a family get-together for out-of-town guests the night before our friend’s son and his fiancée’s engagement party, and the restaurant couldn’t have done a better job. The food was wonderful across the board — everyone ordered something different, and somehow everything came out at the same time, piping hot, and perfectly cooked. That’s no small feat for a table of about fifteen people with all kinds of orders! I had the spaghetti amatriciana, and I asked them to add some chicken — highly recommend doing that. Delicious. Great atmosphere, attentive service, and a perfect spot for a special occasion or just a really good Italian dinner. Nice work, Grappa 72 — we’ll definitely be back.

Fancy steak house, 1st time in restaurant where the menu book has lights when you opened it! Pretty cool, makes is easy to read in a dimmed lighting 😄 We didn’t order steak but opt to several appetizer to try their menu. Started with lobster bisque, foie gras and octopus. All 3 were great flavors. Dinner was seared sea bass and Wagyu tartare bone marrow. Sea bass was a tiny bit overcooked for me but it had a great crispy sear and delicious lobster topping. The tartare was mixed with marrow, I think the caper is a a bit overpowering, not the best tartare/marrow dish I’ve had. But overall we had a very nice dinner.

It was overpriced, I expect better execution and ingredients for what they charge. I'm happy to pay the amounts but there should be better execution. Chicken and Salmon were good, I would prefer a different sauce with the salmon. The brussel sprouts were burnt, brcoolini was undercooked. Crème brûlée custard part was very bland that ruined dessert. Raspberry sorbet is what you would expect. Wine was as expected. There are so many amazing restaurants with better value. The server had social hour talking to friends at the bar when we were trying to leave at 11pm so we were stuck there much later than we wanted which also ruined the experience. It was so loud in there that it wasn't relaxing. We wouldn't go back.

This is the perfect date night spot! The wife and I decided to have well deserved night out so we chose 677 Prime and we’re not disappointed. Our waiter John was great at answering our questions and making recommendations from the menu and drink list. We opted for the Snow Aged Wagyu and Wagyu filet and were not disappointed. This was some of the best Wagyu I have had since we left Japan and the first time to try snow aged. The Wagyu was juicy, tender and savory! Paired with a Cabernet that John recommended it was even better, although it was a bit too sweet for my taste. We had a phenomenal meal with great service and I can’t wait to go back to 677 Prime.

This was the best steak I've had in NY. Finally, a steakhouse with a ribeye, a real ribeye and it was great. The service provided by Anthony was awesome. The entire expensive was great. I highly recommend!

Update 9/26: No response to date. Incredibly insulting to offer to make things right and then go radio silent. Initial assessment was accurate. Update 9/19: They have still not responded to my email after asking me to reach out. 677 Prime turned what should have been a special birthday celebration into a $2,230 catastrophe that was nothing short of insulting. Despite advance reservations and specifically requesting their Wellington, they simply ran out of their signature dish. The wine service was an absolute disaster that revealed complete incompetence at every level. Multiple bottles were delivered to wrong tables throughout the night, we were charged for both a Mocine Super Tuscan and Planeta Cerasuolo that we never received, and their sommelier violated the most basic wine service protocol. When serving a shared bottle, any trained professional knows to have one person taste and approve the wine, pour for all other guests, then fill the taster's glass last. Instead, she had someone taste it, then immediately poured his glass first followed by others, demonstrating she had zero understanding of proper service. When we politely corrected these glaring errors, staff chose to gaslight us rather than acknowledge their obvious mistakes or offer any apology. The kitchen proved equally incompetent, sending out steak cooked well done instead of the requested medium rare, lobster scampi with frozen, gummy shrimp alongside warm pasta, and Caesar salad missing eggs. They couldn't even provide enough plates for our party. It took two hours just to get water refilled, and after promising a complimentary birthday dessert, they charged us anyway. While our server Jeanna was professional throughout this disaster, she's wasted on an establishment that operates like an overpriced amateur hour production. The management is incompetent, the kitchen can't execute basic dishes, and the service staff lacks fundamental hospitality training. For over $2,200, this was an embarrassing display of everything wrong with restaurants that charge premium prices while delivering bargain-bin execution. 677 Prime is a scam masquerading as fine dining. Avoid at all costs.​​​​​​​​​​​​​​​​

Rented out a room for my proposal and was met with the most perfect night of our lives. Dinner was phenomenal, every bite was amazing and the service was top tier. If I could eat here every night of my life I absolutely would. They made us feel like the center of the world and I couldn't recommend a better place for any special occasion.

We have been to 677 twice now and we had a great experience each time. Jon served us both times and I must say he is amazing at his job! He is very professional and so knowledgable about the menu. The steaks were delicious and the dessert was OUTSTANDING!

Hollow Restaurant offers a great dining experience with a few minor notes. The highlight for me was their paella – it was flavorful, but the tomato base leaned a bit too sour for my liking. That said, the quality of the ingredients and the presentation were spot-on. The service was excellent! The staff was attentive, friendly, and made sure we felt well taken care of throughout the evening. Another standout was the beer selection – absolutely awesome! They have an impressive variety that caters to all tastes, from craft brews to classic favorites. Overall, Hollow Restaurant is definitely worth visiting. With a slight tweak to the paella’s seasoning, it could easily become a 5-star experience. I'll definitely be back to explore more of their menu!

Met a friend here for lunch and a drink at The Hollow. Our friend was at The Hollow the previous night to hear a DJ and said it was great. I had a Ranch Water to drink as we looked at the menu. My wife had a 6oz beer. For lunch we shared the Tennessee Hot with the Chicken (southern aioli, house sweet pickles, brioche $15.50) with the chips and a Kale Caesar salad (baby kale, grated parm, fried capers, house caesar dressing, grilled croutons $14.50. Everything was delicious and the bartender was friendly and attentive. I would go back there and try something else to eat and would like to go when they have music.

My boyfriend and I went to The Hollow for dinner before our concert at The Empire, which is right next door. This place is phenomenal. Very unique space and amazing staff. Check out the menu there is a lot of vegan and vegetarian options and gluten free. We both had the ribeye with melted blue cheese and also the garlic smashed potatoes with the asparagus. For an appetizer we had the maple bacon brussels. Our waiter was very very kind and attentive. I definitely would go back again.

This place has multiple vegan options that are clearly indicated. Our server was very cognizant of what was vegan and not. All the food was good, nothing amazing. Really cool atmosphere. No step to enter. And ADA stalls in gendered restrooms. However, the bathrooms from the front main entrance are down three steps. There are likely other ways to the restroom, but this was our first time here.

Awesome experience here! Attended a group party here with over 40 people! They were able to fit us all pretty cozily in the space! The food was delicious and the desserts were unique! The staff and the chef clearly cared about their work! And those bread rolls...... were delicious! Parking is a hassle as every downtown area but definitely a place to try !

Absolutely beautiful venue! The decor and overall ambiance was stunning and the food was to die for. Everything was absolutely delicious! Especially the steak tips and green beans! (Sorry, I didn't get many photos and the rest I have have my family in them that I do not want to post. But seriously, it's beautiful and the food was so good! Even my super picky kids loved everything! And their brownies are Devine for dessert 😉)

Was there for a bridal shower and it was wonderful. The food was amazing and waitress was awesome. What a fabulous meal and time!!!!

The infamous calamari was surprisingly light skinned as Steph Curry but fried properly and delicious. The Lamb Chops were insanely tender. The sauce that comes with the dish was a very nice compliment. The veggies were mid but the potatoes were an excellent side. The swordfish was the surprise favorite for me. Swordfish is usually overdone and tough, but the chef knew what he was doing and served us A super fresh fillet seared to perfection. Again, the side veggies and even the rice were underwhelming, but the star protein hit the spot. They surprised us with a Free slice of white chocolate thres leches Cake for my wife's birthday. Nice touch. And it was bangin. I drank a few of their spicy ghost pepper mixed drinks and the wife had that coffee martini drink that everyone has been out of their minds about. They serve good strong drinks here and I hate a weak pour, so I was happy. I'll be back to try their paella and some wines.

Caracoles, Shrimp Fra Diavolo, Seafood Paella, Tres Leches, and Vanilla Gelato. Food/Value: B Service/Wait Time: A Decor/Environment: A Parking: D (Their own parking lot) Cash/Credit Cards: Yes *Photos by me Follow me on Instagram: @paulpaterakis Tip me in Bitcoin: bc1q38ct2rawwn7jkg5ays5zvycxp8mj69e5q0zp2n

The food at this restaurant was delicious, and I would definitely return for the flavors. However, I had to request that two of my dishes be reheated, as they arrived cold. Despite this, the staff was kind enough to accommodate my request, and the quality of the food made up for the inconvenience. Recommended if you're looking for good food, but perhaps with a little patience for the service.

Love this place! Server was super helpful with a great sense of humor and excellent knowledge of the menu. The fried green tomatoes were out of this world delicious. My only complaint is that this restaurant is not very handicap accessible. The stairs going on are steep and there is no ramp.

Just had my birthday dinner at Barcelona. Amazing food, amazing staff. 10/10

This is was a wonderful culinary experience! Our waiter (I believe his name was Brian) was so nice and attentive. We shared the Tilapia Perez. It was perfectly cooked and was served with buttery lobster sauce. The bread and olive oil was to die for and I don't even like olives! Even the little salad that came with the entree was great. The prices are a bit higher, but it's worth it, especially for a special occasion. If you share a dish, it's very reasonable, since you get quite a bit of food.

Friday after wok dinner! Just a time to relax and enjoy a good glass of wine. Recommend the coconut flan.

We stopped here for breakfast before leaving town, and it was amazing. The people were so kind, the portions are large and the food (and coffee) were delicious. We got the cinnamon French toast sticks to start, and had the Florentine Beni, California Avocado Burrito and the Blueberry Pancakes. All of them were amazing.

Four stars ultimately because the staff was so nice. I would say that the food was ‘good’ BUT the fact that it took forever and a day for our order to come out is what made it ‘not great.’ I appreciated that the menu had vegetarian alternatives though and I could see myself inviting a variety of people to brunch here because of this. The bad: not photographed is the plethora of spiders and dead bugs in the front window— that really killed the experience for me. If I returned, I think I would ask to sit outside on the patio instead.

We actually went to another highly-reviewed breakfast place but the parking was nil so we spotted this location in Google's recommendations and so glad we came for breakfast! On-street parking was easy to find. It was definitely busy which is always a good sign. We came for brunch this past Sunday. There was no wait to sit outside and enjoy the nice weather while eating. My son had a breakfast burrito, my littlest had the Belgian waffles with strawberries and whipped cream, and my husband and I tried the Florentine Beni and Crab Cakes Beni. I also ordered the granola parfait, which didn't come at first. But was delicious when I did eventually get it. We did have to request water for our table but I understand they were pretty busy. Maybe making that the initial part of the wait staff's initial greeting/process would probably go a long way in keeping guests occupied while they wait for food and drinks. All in all, the food was delicious, the wait times for food and drinks were as expected, the atmosphere was laid-back and family-oriented, and the prices were very reasonable. We would definitely return and recommend for brunch with the family!

We stopped in on a Friday mid morning in September for brunch with a group of 6. We were seated in the dining area immediately. Our server was friendly and attentive. The food was good. I didn’t have any alcoholic beverages but a couple in the group had bloody Mary’s and said they were good. Overall very nice experience.

I would highly recommend Café Madison to anyone and encourage them to try the Crème Brûlée French toast if they enjoy that type of food. More detailed breakdown of review below. Staff: D gave a fantastic recommendation for the Crème Brûlée French Toast! I had a craving for French Toast and heard good things about Café Madison so I decided to stop. She was friendly and asked for my food preference before giving a recommendation and seating me. Jada was my server and was very friendly as well. Food: The french toast had a delicious layer of custard and a caramelized sugar top. The whipped cream on the side wasn't homemade but was still very good and paired well with the strawberry slices. The butter side was made in house and added a subtle sweetness to an already rich dish but was not overpowering. I'm also glad there was no powdered sugar as I think that would have made the dish too sweet, although that's more of a preference. I also tried a Matcha Iced Coffee which was refreshing and not overly sweet. I requested a water as well to drink with the meal so I could enjoy the iced matcha more slowly. Atmosphere & Parking: I parked out front and paid for parking. I came for breakfast and there wasn't any difficulty finding a spot in the morning, but I could see busier times making parking close a challenge. I sat inside and the atmosphere was nice and fairly quiet. It was an overall enjoyable experience and I'm looking forward to trying another dish here soon!

We tried the chicken and French toast and the Mediterranean omlette and loved both. The vibe and service are great too.

Updated July 2025 (to add a new image and drink): My partner and I have been coming here every weekend since December 2023. The reason being that we love the staff and the great food! One weekend they had a Taylor Swift themed weekend where they served her favorite dishes and played her music all weekend. It was so much fun, even for casual listeners of her music. The food is amazing. We usually get omelettes or the standard breakfast. Sometimes we also order the special so we can try it out. For drinks- We get a champagne dream (on recommendation of staff). We primarily come to the bar, where you can always find seating and great service. Drew (bartender, pictured serving his drink creations) has been amazing and has even been learning to make his own drinks. He has some incredible "Drew Specials," such as a Clover Club with a raspberry twist (off-menu items, as shown in the attached image) and a few others he's made for us (like the citrusy Chamomile Gin Fizz in 3rd image with the citrus rind, the Blueberry Sunset in 4th and 5th images with red transitioning to a lighter color, the raspberry cosmo in 6th image with the dark citrus slice), the Sunset by the Beach (orange/yellow drink with red at the bottom and an orange rind), the Blackberry Smash (purple drink with blueberries and basil garnish), and the Watermelon Refresher (tajin on the rim and orange rind). Sarah also has her own "Sarah Specials," such as the Blueberry Limoncello Drop (in image of a martini glass with blueberry and citrus garnish), Mister Earl's-tini (darker drink with citrus rind hanging off the side), or the Spicy Cranberry Vod-tini (apple slice). We will continue to come here every weekend, as it's close to home and always has great food, drinks, and friendly staff. Thank you, Cafe Madison, for always providing a great weekend brunch experience for me and my partner. We sincerely appreciate you! ------ Original: Always a great place to go for brunch! Amazing drinks, great food, and awesome staff. Love the new location! So spacious and beautiful. The California Avocado Omelette is always delicious. Peach Bellini, Champagne Dream, and seasonal drinks (like the Sunrise Mimosa and Apple Pie Mimosa) are always on point. Mario C, Emily, Drew, and Sarah are a great servers (and Aki, and other staff were great, too) and looking forward to coming back next weekend!

Apps were on point. Steaks? Next-level—perfectly cooked, packed with flavor. But what really made the night was the service—fast, friendly, and genuinely dialed in. They treated us like VIPs without the pretension. Easily one of the best dining experiences I’ve had in a long time.

Great place with easy atmosphere. We had Katina as our server, and she was amazing. We had the Grouper, seafood tower, and finished with an amazing Cheese Cake with fresh berries over the top. Wow! Next time we are in the area, we will be back. Thank you for the wonderful food and service. Cheers 🍻

I’ve visited four times this restaurant. Highly inconsistent with the meat terms. To the amount of money you spend, is for everything to be spot on. Service is top notch, the team is highly attentive and well trained. Unfortunately, we received poor cooked items multiple times during visits. (Overcooked meat, raw/burnt hash browns). I pay for the food not for the setting. Not going back. $200.00 dinner for two. Not worth it.

Ambiance is nice, went for dinner on a Wednesday. Probably the driest piece of fish I’ve ever had, but the Brussels sprouts and oysters were tasty. All side dishes are a-la-carte. The wine selection was nice, sat in a booth by the bar. I wasn’t in the mood to order dessert, but the waiter still brought me a few chocolates to celebrate.

This place is more expensive than I'm used to, but I have to say it was worth every penny. Service is incredibly attentive, the food was every bit as good as I hoped at a high-end steak-and-seafood place. Went on my birthday with my elderly mother, and she loved it too. Solid five stars in my book. One of the Capital Region's finest, for sure.

Small portions, but excellent food. The Salmon was perfectly cooked. The mixed drinks were also very good.

Went for my uncle's birthday. Our waiters were kind and attentive. We shared the calamari appetizer, which was delicious!!!!! The texture and flavor were great. I ordered the scallops with risotto. The scallops were delicious, the risotto was mostly good except there were some crunchy pieces of rice. Overall, everyone enjoyed their meals.

Calm and orderly, this outpost in the Northeast remains. Not the vast spaceports of Coruscant, nor the chaos of a distant Outer Rim world—yet balance, it strives for. Security, a trial, but not an ordeal. A wait of 10 to 15 minutes, a test of patience all travelers must endure. Priority lanes at check-in, yet none at security—an imbalance, but not one beyond reason. New screening machines, a sign of progress. No need to remove electronics - a small victory, it is. The terminal, neither grand nor lacking. Functional, it serves its purpose. A place of transit, not destination. In all, a waypoint for the journey, not the journey itself. Travel wisely, remain patient, and may the Force guide your path.

I really like this airport. It’s super chill. My favorite area is down the escalators from tsa checkpoint. It’s a fun little family spot with a guided meditation and thankfulness video you can watch. That was awesome. Some activities for children. There are additional areas to eat and relax and a place for your pets to go to the bathroom and be themselves. This is a great small airport

Albany International Airport is one of the easiest and most efficient airports I’ve ever traveled through! Everything from check-in to security is fast and well-organized, making the whole travel experience smooth and stress-free. The airport is clean, well-maintained, and easy to navigate—even for first-time visitors. The staff are friendly and helpful, and I’ve always found the lines to be short compared to larger airports. It’s the perfect option if you’re looking to avoid the chaos of big city airports while still enjoying great service and convenience. Parking is simple, baggage claim is quick, and you’re in and out in no time. I always look forward to flying through ALB!

Love flying out from here!!! Good flights, easy parking- easy TSA. Clean and tidy.

Love, love that they added Uncommon Grounds to their food services. Nothing like taking some New York bagels to a destination that is bagel barren or bagel limited. Plus you could get one all dressed up for a snack on the plane. Love it!! Oh, they do also have great coffee. 😉

I cannot say enough nice things about the people in the airport operations center. Shortly after takeoff, I realized I left my jacket in the food area with my wallet, some medicine and all my cash. I contacted lost & found when we landed and they were able to locate the jacket and held onto it for me until our return. Outstanding service and great people. Thank you!

Early mornings are never easy however United ticketing/gate agent Kendall greeted each and every person she interacted with a smile and a kind word. She was patient and has excellent customer service! She truly makes a difference and deserves to be recognized as she doesn’t treat her job like a paycheck but seems to genuinely enjoy what she does.