WorldQuest Orlando Resort

Myself and my family came here to stay for the week of 4th of July and it has been lovely so far! The room is great. We have a nice little balcony view and service has been top notch as well. This is where I plan to stay anytime we are in Orlando.

The overall grounds were beautiful. Upon our arrival and checking in at the front lobby, we were met with an unpleasant odor. The staff was notified of this. The accommodations were nice, but the furniture was sparse and needed to be updated. It would be nice if smoking of any kind was prohibited on the premises. It takes away from the enjoyment of the outdoors or use of the screened patio. When checking out of the resort, the unpleasant odor still remained. The location was great. It was close to all of the activities that included the parks and sports arenas.

The place was beautiful and super clean. So close to all the Orlando Parks all within 10 to 15 minutes. The owner of the room we had (Ben) was really nice and helpful with any questions or concerns we may have had. He was super detailed with info regarding checking in and checking out. Definitely will visit again.

We made a reservation at the Worldquest Orlando Resort for the period from September 27 to October 8 for a three-bedroom unit, paying the full amount in advance through the Booking platform. In advance, we sent a message to Worldquest requesting the possibility of staying in a renovated accommodation. Unfortunately, we were placed in unit 6505, which was in terrible condition. To make matters worse, on October 1, while we were at one of the theme parks, we received a WhatsApp message from Desiree Steadman, the property manager, demanding our immediate relocation to another unit, based on the false claim that the owner needed to occupy it. This turned out to be untrue, as we were moved to the apartment next door and unit 6505 remained vacant. It is likely that the management mistakenly rented out a unit not authorized by the owner, which demonstrates incompetence and disregard for guests. However, the most serious issue was the threatening tone used by Ms. Steadman, who stated she would forcibly enter the rented unit and move our belongings in our absence. It was known that our personal items, valuables, and documents were inside the apartment. This was not an emergency or exceptional situation, and yet Ms. Steadman showed no concern about violating Florida laws regarding privacy, breach of contract, unlawful entry, and the risk of theft or loss of guests’ belongings. If the incompetent management rented a unit that was not available, they could have requested a relocation, but with a courteous tone and truthful explanation. What was shocking—and worthy of police and legal complaint—was the audacity to threaten to invade the premises and carry out the move *manu militari*, in blatant disregard of legal norms and respectful treatment of guests. This behavior appears to stem from an authoritarian habit and a lack of training and understanding of the legal implications of such actions. Well, to avoid bigger setbacks, we decided to make the move and got lucky, as we ended up in a better apartment. There was no help from the resort whatsoever—they didn’t provide any staff or boxes. However, on the day of checkout, they placed several boxes at the door early in the morning, and every hour a staff member would show up at the door expecting to be assisted. Unfortunately, we realized we had unintentionally downgraded our lodging standards, after 20 years of annual trips to Orlando and other international destinations. There is one positive point, though: the staff working in cleaning and supervision are very friendly, and the area is beautiful. The resort’s amenities are in need of renovation and cleaning, especially the pool.

We rented 3 bedroom condo for 3 nights. Resort is not a fair name for this place. It’s a hotel or condo with a big pool and a small tiki bar with limited menu. There’s no real restaurant and none within walking distance. Condo itself was pretty good but could use a renovation soon. Everything worked but just felt a bit tired. Staff were ok but not always there. Tiki bar closed early so we couldn’t get dinner. Fitness room is weak. Price was fair.