Sheraton Vitoria Hotel
Hotel
Event venue
Function room facility
Guest house
Meeting planning service
Restaurant
Wedding venue
About
Nestled in the vibrant Praia do Canto area, the Sheraton Vitoria Hotel offers a delightful blend of comfort and convenience. With 231 polished rooms and suites, guests can enjoy modern amenities like air conditioning, minibars, and LCD televisions while staying connected with complimentary Wi-Fi. The hotel features an inviting restaurant and a cozy lobby bar for relaxation after a day of exploring nearby attractions such as Canto Beach and Namorados Square.Why you should go
- Convenient location close to Canto Beach
- Spacious rooms with ocean views
- Rooftop pool offering great views
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Highlighted reviews
I was very happy and comfortable at this hotel. It has a great position close to the beach. Get up at 6am and walk along the beach front. You will see many people exercising, running, swimming, canoeing, etc. very nice vibe. The hotel rooms are good as you would expect - the shower was like a fire hose! Very good pressure. Breakfast was buffet and served by friendly staff. When we arrived I got upgraded without asking which was a bonus (probably because I'm a member of their club thing). The swimming pool on the roof is great with exceptional views of the city and beach. Only quibble is that you can't use Netflix or Amazon Prime Video on the room's TV. I could in other hotels in Brazil.
My review: as a context- this is a good business hotel. I found the room clean but a bit dated and lacked some amenities - for example: no coffee maker or iron, tv remote had limited function (ie no cc). Bed is also very hard and takes getting used to. Prices were $100 CAD a night which is bit higher than average. It’s not located within walking distance to much (except a McD) - Unfortunately walking access seems very limited in this city in general. Room was generally quiet (I was on 11th floor) (Unable to say if you go in Carnaval time in April). Security is pretty good - need card to get on elevator. Regarding language, the front desk staff can usually speak English. Not hard to pick up some Portuguese. Service at resto and room service was very good. Restaurant was a bit more formal - not an informal place to hang and meet others - just have your meal and go (won’t meet anyone). Definitely tip the room/resto staff. Overall: not a bad place
I had an 11th floor room with views to the beach, which was amazing, however it was not well kept, as the shower faucet fell when I tried to open the water flow. Also in the shower enclosure was a razor blade that was probably left there by the previous guest, which I particularly found very disgusting.
Regarding my check in, the young lady at the front desk lack the minimum of sympathy, besides seemingly to be lost. Upon my arrival I handed her my I.D. card and credit card for incidentals, and she promptly returned my credit card. After a while she handed me the credit card machine demanding a credit card for the incidentals in such a rude way.
Checkout was like cumbersome, by the end the lady telling me that I was “free to go”, like I was leaving a jail or something. Overall it was a bad experience, actually the only bad experience I had in a Marriott property.
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Phone
+55 27 2125-8000Av. Saturnino De Brito Avenue 217, Praia do Canto, Vitória - ES, 29055-095, Brazil
Know before you go
- Consider bringing your own amenities like a coffee maker or iron as they may not be provided in all rooms
- Try to book a room on higher floors for better views
- If you encounter any issues during check-in or checkout, don't hesitate to communicate your concerns politely but firmly
- Explore nearby restaurant choices for more diverse dining options beyond the hotel's offerings
Reviews
The Sheraton Vitoria Hotel in Vitoria offers a mix of positive and negative experiences according to reviews. While some guests found the rooms clean and comfortable with friendly staff, others mentioned dated equipment, lack of amenities like coffee makers or irons, and disappointing dining options. The location near the beach was praised, but issues with communication barriers at the front desk were noted. Some enjoyed the spaciousness of the rooms and beautiful views while others encountered cleanliness issues and unhelpful service.Review score
4.6out of 5
Review score
4.0out of 5
5 stars
2764
4 stars
704
3 stars
168
2 stars
45
1 star
63
I was very happy and comfortable at this hotel. It has a great position close to the beach. Get up at 6am and walk along the beach front. You will see many people exercising, running, swimming, canoeing, etc. very nice vibe. The hotel rooms are good as you would expect - the shower was like a fire hose! Very good pressure. Breakfast was buffet and served by friendly staff. When we arrived I got upgraded without asking which was a bonus (probably because I'm a member of their club thing). The swimming pool on the roof is great with exceptional views of the city and beach. Only quibble is that you can't use Netflix or Amazon Prime Video on the room's TV. I could in other hotels in Brazil.
My review: as a context- this is a good business hotel. I found the room clean but a bit dated and lacked some amenities - for example: no coffee maker or iron, tv remote had limited function (ie no cc). Bed is also very hard and takes getting used to. Prices were $100 CAD a night which is bit higher than average. It’s not located within walking distance to much (except a McD) - Unfortunately walking access seems very limited in this city in general. Room was generally quiet (I was on 11th floor) (Unable to say if you go in Carnaval time in April). Security is pretty good - need card to get on elevator. Regarding language, the front desk staff can usually speak English. Not hard to pick up some Portuguese. Service at resto and room service was very good. Restaurant was a bit more formal - not an informal place to hang and meet others - just have your meal and go (won’t meet anyone). Definitely tip the room/resto staff. Overall: not a bad place
I had an 11th floor room with views to the beach, which was amazing, however it was not well kept, as the shower faucet fell when I tried to open the water flow. Also in the shower enclosure was a razor blade that was probably left there by the previous guest, which I particularly found very disgusting.
Regarding my check in, the young lady at the front desk lack the minimum of sympathy, besides seemingly to be lost. Upon my arrival I handed her my I.D. card and credit card for incidentals, and she promptly returned my credit card. After a while she handed me the credit card machine demanding a credit card for the incidentals in such a rude way.
Checkout was like cumbersome, by the end the lady telling me that I was “free to go”, like I was leaving a jail or something. Overall it was a bad experience, actually the only bad experience I had in a Marriott property.
Very nice sea view. Comfy room and good service. We'll located going either south or north
I stayed here 8 days and it’s truly one of the worst run hotels I’ve been to. The restaurant service is terrible: beyond slow. It took 45 minutes to get a bill and we were the only people in the restaurant. The food is below average and overpriced. And the facilities are old. Our aircon broke, the sink was blocked, the elevators are the slowest and everyday one was out of order, the gym ceiling leaks, the breakfast is bad (old pão de queijo from yesterday), plastic toilet seats, old computer chair in the room, no kettle, no drawers or storage for clothes other than a wardrobe, no robes, the pool is dirty. This is nowhere near 5 star. Not recommended at all. Awful.
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Phone
+55 27 2125-8000Av. Saturnino De Brito Avenue 217, Praia do Canto, Vitória - ES, 29055-095, Brazil