Jazz Hotel

Great stay in a stylish hotel near the airport! The hotel is beautifully designed and very well located – just a few minutes from the airport, with free parking, which was a big plus. The staff were incredibly friendly and welcoming, making check-in and our whole stay very smooth. The rooms were clean and comfortable, and the breakfast selection was excellent – lots of fresh and tasty options to choose from. If I had to point out one small thing, I would have appreciated slightly more comfortable beds and pillows – but everything else more than made up for it. Overall, a great choice in Olbia.

The people at the front desk were amazing ! So helpful. The free breakfast was amazing and fresh! The hotel was so cute . It’s a nice place to relax and lay your head. We walked here from the airport, a ten min walk. There are tons of stores and grocery stores within walking distance. The bus stop to get to town is right outside of the hotel … 🤗😍😍😍

Just Brilliant! the staff are what makes this place so good! ..oh and the breakfast! :) Rooms are spacious and clean. The pool is absolutely perfect. it is next to a shopping zone and busy road but when you're in the hotel or around the pool, you don't notice it at all. Please don't leave without a visit to the restaurant, sooo good! I can't recommend it highly enough!

One night stay after coming in late to Olbia airport, perfectly fine. We walked from the airport on the sidewalks and checked our family in around 9p. The restaurant was still open but we decided it was a little too much for us, so we got some snacks at Lidl across the street. We reserved the family suite, which was a king bed and a pull out sofa. The bed was very firm. The bathroom was nicely designed. In the morning, we had a nice breakfast at the restaurant downstairs and then used the pool. Towels are requested at the front desk and the pool opened at 9. I didn't take advantage of the Turkish baths as it requires 30 minutes notice to turn on. Overall a fine one night stay.

1) The hotel is old, outdated, and looks nothing like the photos on Booking.com. It’s falsely advertised and far from what you’d expect from a 4-star property. 2) After extending my stay, the issues began. The reception staff were rude, lazy, and inconsistent with their own rules. On my first night, I went to the steam room at 21:30 and everything was fine. On the second evening, I asked again around 21:00, but the receptionist refused to turn it on simply because she didn’t feel like it. She told me I could go in the morning, even though she knew I was checking out the next day. Later that same evening, she suddenly changed her mind and said I could go in 15 minutes. However, when I asked the next morning before breakfast; exactly as she had promised, she refused again, saying I couldn’t use it because I was checking out. The inconsistency and lack of professionalism were unbelievable. 3) When I tried to extend for another night (the third night), they tried to overcharge me, even though I had already found a valid rate online. Although my booking was still valid, the hotel kept calling me repeatedly (five times in a row) during an important business meeting with my company directors; completely ignoring that I was working. Their excuse was simply, “we’re also working,” which was incredibly unprofessional. I even told them to just block the room temporarily and that if the booking didn’t come through, I would pay immediately, but they refused. The entire situation took over 2.5 hours to resolve, and the staff kept pressuring me to pay again on-site or check out. In the end, I had to pay again at the reception. They even blocked my room key at 10:00, preventing me from entering my room while my booking was still valid, which is completely unacceptable and disrespectful. 4) I also witnessed unequal treatment toward guests. They show clear favoritism and discrimination; I saw other guests allowed to check out late, while I was strictly told to leave by 11:00. The overall service is disrespectful, unprofessional, and chaotic. I would never recommend this hotel to anyone. It’s falsely advertised, overpriced, and run with no sense of customer service or respect. The management and service are chaotic, disrespectful, and discriminatory. Overall, this was a terrible experience from start to finish. The hotel is misrepresented online, the service is unprofessional, and the staff show no respect for guests. I strongly advise others to avoid this place.