Doña Filomena - Pizzería Restaurant Bar Delivery

Not the worst experience, but if hunger kicks in, I wouldn't ever recommend this place in busy hours. Wifey & me were craving for some fish. As we came late lunch hours we couldn't eat at our favorite restaurant so we decided to give this place a 2nd chance. This is a very well-known place in Iquique, often busy on weekends. The place is nice and welcoming and as loud as in can get depending on the people, but just like any local restaurant. The food ain't that bad, the problem is the waiting. I won't ever recommend this place on busy hours. The order was: As starters 2 fried empanadas, and 2 grilled fish with rice and fries as side dishes, respectively. The empanadas didn't take long (~15 min), the center was fridge cold. Might be pre-cooked/fried, but they were still tasty and filled to the brim (And we were hungry :v). The waiting came from the main dish... It took almost 1 hour for our plates to be delivered, we had our hopes up, but they got the order wrong, and we had to wait another 30 min to be served. When they arrived, both dishes were cold. The fries were a bit overcooked, but still cold and soggy, the rice was ok. And the fish was meh at best, nothing out of the ordinary, maybe a bit to oily(?) But that depends on consumer taste. The portions were a bit undeserving considering the price per dish (~ $18 USD a dish). This is the 2nd time this happened, last time around 1hr wait but the food wasn't this bad. Besides 1.5 hours for a grilled fish with rice and fries(?). Before we left, I talked to the manager and she replied with mere sorry and said nothing else. So that was it. Overall, it was a bad eating experience, but this happened on busy hours (lunch time 13~16). I don't have experience in other time frames, some say the food & service is great and so, but too bad i didn't get it. BTW If you want to taste sea food, I would recommend "Cachuperto", simple, tasty, moderate price, enough to fill a belly. Greetings. c: