The New Interstate Bus Stand at Bhatgaon, Raipur is one of the major and busiest transport hubs of the city. The structure of the building is quite grand and visually appealing, giving a good first impression as you arrive. The bus stand is spacious, and there is a wide parking and boarding area for buses heading toward different parts of the state and neighboring states, making connectivity very efficient.
There are multiple bus operators available, both private and government, offering a good range of travel options depending on budget and comfort preferences. The scheduling is fairly organized, and it’s easy to find buses for most routes without much waiting time. However, during peak hours, the place gets quite crowded, and it may be a little challenging to navigate through the buses and passengers.
The overall cleanliness of the premises is decent but could be improved, especially in the waiting areas and restrooms. Facilities like food stalls, basic seating, and ticket counters are available but are somewhat limited considering the high footfall. A proper sitting lounge, drinking water kiosks, and more hygienic restroom facilities would greatly enhance the travel experience.
The security arrangements are satisfactory with CCTV surveillance in place, but more visible staff presence could make passengers feel even safer, especially during nighttime travel. The entry and exit points are well maintained, and the access roads to the bus stand are smooth and wide, making it easily reachable by local transport as well.
Overall, it’s a convenient and essential bus stand for Raipur and surrounding areas, handling a large volume of travelers every day. With some improvements in cleanliness, maintenance, and passenger amenities, it has the potential to become one of the best bus terminals in the region. Still, it serves its main purpose efficiently and is a lifeline for interstate and intrastate travel.