Hotel Gran Marquise
Hotel
Event venue
Restaurant
Spa
About
Hotel Gran Marquise is a sophisticated property located in Fortaleza, offering a range of amenities including two restaurants, a bar, an outdoor pool with ocean views, and a spa. The hotel features modern decor with wood-panel floors and comfortable furnishings. Guests can enjoy special dining experiences at the PortoFino space and Mangostin restaurant. The rooftop pool provides a relaxing spot to unwind while the beach is just across the street.Why you should go
- Exceptional staff providing warm and attentive service
- Modern and clean rooms with stylish decor
- Convenient location near the beach with easy access to activities
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What users say about the app
Highlighted reviews
Staff is great and adorable ! Many thanks to Ana the concierge and the receptionist for their service! Breakfast is amazing! It just miss us some vegetables. But all the rest is fabulous! Rooms are well decorated and modern. It’s clean. Well located. You can borrow bikes : so convenient!
Pool on the rooftop is small and it really misses shadow up there for the sun-beds (adding parasols next to them will be great!). Gym is cool. And I’m sure that the spa worth the try !
When I arrived, my room was unfortunately not clean, as shown in the pictures I attached. The shower was not working properly, and even the flush in the bathroom had issues, which made the experience quite uncomfortable.
At the reception I was told that someone would come to clean the room, but unfortunately no one showed up. What was also surprising is that throughout my stay I frequently encountered escorts in the elevator area, which gave the hotel an unpleasant atmosphere that didn’t feel appropriate for the price and category.
Overall, I felt that my concerns were not taken seriously, which was very disappointing given how much I paid. With better maintenance, cleanliness, and more professional management, this could be a much nicer place to stay.
Rare guest service perfection with a bit above average rooms (the public spaces are curated, comfortable, immaculate) at the visible edge of one of the true wonders of the world. Easy access walking to the lower circuit trail from the hotel. Damian at the front desk helped tremendously with several requests.
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Know before you go
- For a better view, consider booking a north-facing suite overlooking Praia da Índia and the Atlantic Ocean
- Take advantage of borrowing bikes provided by the hotel for convenient transportation around Fortaleza
- If you encounter any issues during your stay, don't hesitate to inform the staff who are willing to promptly address concerns
- Enjoy a relaxing time at the spa area offering sauna, steam room, jacuzzi with views of the beach
Reviews
Hotel Gran Marquise in Fortaleza is praised for its exceptional staff, modern and well-decorated rooms, convenient location with easy access to the beach, rooftop pool and spa facilities. Guests appreciate the attentive service from employees like Ana, Auri, Pedro, and Damian. The breakfast is highlighted as amazing with freshly made waffles and personalized egg dishes. While some guests mention minor issues like lack of shade at the rooftop pool or occasional insects in rooms, overall experiences are positive with a great value for the price.Review score
4.7out of 5
5 stars
4177
4 stars
607
3 stars
114
2 stars
32
1 star
98
Staff is great and adorable ! Many thanks to Ana the concierge and the receptionist for their service! Breakfast is amazing! It just miss us some vegetables. But all the rest is fabulous! Rooms are well decorated and modern. It’s clean. Well located. You can borrow bikes : so convenient!
Pool on the rooftop is small and it really misses shadow up there for the sun-beds (adding parasols next to them will be great!). Gym is cool. And I’m sure that the spa worth the try !
When I arrived, my room was unfortunately not clean, as shown in the pictures I attached. The shower was not working properly, and even the flush in the bathroom had issues, which made the experience quite uncomfortable.
At the reception I was told that someone would come to clean the room, but unfortunately no one showed up. What was also surprising is that throughout my stay I frequently encountered escorts in the elevator area, which gave the hotel an unpleasant atmosphere that didn’t feel appropriate for the price and category.
Overall, I felt that my concerns were not taken seriously, which was very disappointing given how much I paid. With better maintenance, cleanliness, and more professional management, this could be a much nicer place to stay.
Rare guest service perfection with a bit above average rooms (the public spaces are curated, comfortable, immaculate) at the visible edge of one of the true wonders of the world. Easy access walking to the lower circuit trail from the hotel. Damian at the front desk helped tremendously with several requests.
I recently stayed at this hotel for a week during a business trip to Fortaleza, and I felt warmly welcomed from the moment I checked in. Although I encountered a minor issue with my room, it was resolved promptly and without hesitation.
I would like to highlight a few staff members who were particularly helpful: Auri and Pedro. They are exceptional team members who genuinely love their jobs, and their positive attitudes are a great asset to the hotel. They consistently addressed me by name and showed a genuine interest in my experience in Fortaleza. Additionally, Daniell at the lobby bar provided excellent service as well.
Overall, I had a wonderful stay, thanks to the attentive and friendly staff.
Beautiful hotel!! A must stay off you're in Fortaleza
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