Parasol by Dorobe

I will be as honest as I always am and begin by saying that on reading the reviews, being mixed, I thought I would give it a stay...needless to say as I have given it one star, I would not stay again. To begin, the room was lovely, very modern and very clean, absolutely no issues with it. To the management, your reply informs me that you couldn't care less about my experience as it's the exact same generic reply which has been effortlessly pasted to the many negative reviews. Shame on you The bed was made each day and fresh towels were supplied also, fantastic. The staff at the bar were nice, especially Fran...........that's where the happiness ends. The food was varied but never warm enough. There are no heat lamps over it, just regular bulbs, so unless you get there when it begins serving, your food will be cold as was mine most days. The €1 for a reusable cup is again being used in this hotel and as I've experienced before, it just brings the whole experience to a budget level. The pool area is an absolute disgrace. I read on the hotel website that it is its "highlight", that's laughable. Firstly the Sun Longer area is on what used to be grass but now is soil and dirt. There are no tables where you can put your drinks so the dirt acts as a resting area for the reusable cups. the cushions for the filthy loungers can be retrieved from a basement area and can only be described as maggot ridden . I have never seen such filth where I am expected to lie upon. They have to be seen to be believed, each one covered in filthy stains and have never ever been washed. The pool itself needs a decent lick of paint and a lot of TLC. The toilets in the pool area....where do I begin??? No lights in both toilets, filthy, stinking and extremely dangerous areas to go especially for a female, dungeon like and not safe. No for the Master in Customer relations "Alfedo" the receptionist. Picture the scene. We have checked out at 12PM, our flight is at 10PM. I have taken a shower in the filthy toilets under the hotel as I have no choice, now for my partners shower...."Hello Alfedo, the showers in the Ladies Toilets downstairs don't seem to be working, is there anywhere that I can take a shower before I go to the airport please?" Alfedo responds "You can use the Men's showers in the men's toilets or the Outdoor showers at the swimming pool." Alfredo told my partner to go into the men's toilets and have a shower there. The men's toilets were open and being used throughout. I asked him countless times was there a safe place where my partner could shower, maybe a unoccupied room? The answer was always "No", go and use the men's toilets. I cant actually believe the audacity of this absolute clown who obviously has no wife or daughter of his own. Would you expect your daughter or partner to shower in a Mans toilet Alfredo, with one door in or out surrounded by men using the facilities half naked, considering the high rate of sexual assaults and rapes at this present moment in time, I would think not!!!!! As a direct result of this final experience which for me was the nail in The Parasol coffin. I will not be back and if you decide to choose this hotel, be prepared for excactly as I Have described it.