(Translated by Google) I thought I'd never go again, but when I went back for the first time in a while, it had improved to a normal store. It was delicious and I didn't have any issues with the customer service.
It used to be a pretty unpleasant store. This is second only to Meishin EXPASA Taga's gyoza king's carbonized gyoza.
First of all, the staff members are loudly arguing about collective responsibility right in front of the customers, they are directing the staff right in front of the customers, and they are complaining about phone orders right next to the customers. , It's so annoying and so annoying that I want to cover my ears when I hear people talking about things that don't matter right in front of customers while they're eating. Do you think you can have a delicious meal while hearing such unpleasant stories out loud? I don't see or think about the customers. As proof of this, even though I ordered gyoza and other things as soon as I entered, they didn't start cooking the gyoza until about 10 minutes later. It was a time when there were few customers, the gyoza iron plate was almost empty, and there was no other cooking going on, so it was no use doing nothing. It's been a long time since I've seen a store that has neglected such service since the EXPASA Taga store in Meishin.
Moreover, even after I started baking the dumplings, I kept neglecting them. After quite some time had passed, I thought it was finally on the plate, but the charred wing part was removed right in front of the customer, and what's more, it was served half-finished. To the point where I think it's really disgusting. Well, it's not charred, so when I ate it, the water had evaporated and the skin was no longer crispy, making it a crackling rice cracker. You don't even feel like you're eating gyoza. Even if I tried to break the baked side at the edge, it wouldn't break, and instead would peel off in blocks. I was really angry that I couldn't serve something like this to my customers. If this is the case, it's better to bake it at home, even if it doesn't look good, it's delicious. I wonder if they think the customers are dogs or something, to make them eat such a failure.
The overall level of this restaurant is really low, with behavior that doesn't treat the customers as customers, the insane wait of about 30 minutes before the gyoza is served, and the fact that the food is served without a trace of professional pride. . I felt it would be better to study the service again with another general.
(Original)
もう二度と行くかと思ってたけど、久しぶりに行ったら普通の店に改善してた。普通に美味しいし、接客も気になる点はなかった。
以前は、かなり不愉快な店だった。名神EXPASA多賀の餃子の王将の炭化した餃子に次ぐ悪さ。
まず、店員が大声で連帯責任だの何だの客のすぐ目前で言い争いしてるわ、客のすぐ目前でスタッフの指導してるわ、客のすぐ横で電話オーダーに対して文句を言っているとか、客が食べている直ぐ目前でどうでもいい私語をしてるとかで、もう鬱陶しくて酷くて耳を塞ぎたくなる。そんな不愉快な話を大声で聞かされながら、美味しく食事が出来ると思う?客の事なんか目に映ってないし、考えてもいない。その証拠に、入ってすぐ餃子などを注文したのに、餃子を焼き始めたのは、なんと10分くらいしてから。客がまばらの時間帯で、餃子の鉄板もほぼ空の状態で、他の料理をしているわけでもないのに、何もしないとは話にならない。こんなサービスを蔑ろにした店は、名神のEXPASA多賀の店舗以来久しぶりだ。
そのうえ、餃子を焼き始めてからも、ずっとほったらかし。かなり時間が経ってやっと皿に盛ったかと思ったら、黒焦げの羽部分を客のすぐ目前で取って、そのうえ中途半端に残った状態で出してくる始末。本当に嫌がらせかと思うレベル。まあ黒焦げじゃないから…と食べたら、これが水分が飛んで皮がパリパリではなく、ボリボリと鳴り続ける煎餅状態。餃子を食べていると感じないくらい。もう焼いた面は端で割ろうとしても割れず、ブロック状態で剥がれる始末。よくこんなものを客に出せるなと、本当に腹が立った。こんなのなら、家で焼いた方が見映えが悪くても美味しい。こんな失敗作を食わせるなんて、客を犬かなにかとでも思ってるのかと疑う。
客を客と思っていない言動に、餃子を提供するまで約30分という非常識さ、さらにプロとしてのプライドなど欠片も感じない料理を平気で出してくるなど、本当に全体的にレベルの低い店。いちど、他の王将でサービスを勉強し直した方が良いと感じた。