Juan Maestro

1.7
(22)
•
3.1
(27)
1.7
(22)
•
3.1
(27)
Fast food restaurant
Placeholder

About

Juan Maestro is a delightful culinary destination that specializes in offering an array of mouthwatering sandwiches and fresh salads. This eatery prides itself on using high-quality ingredients, ensuring each bite bursts with flavor. The inviting atmosphere makes it a perfect spot for casual dining or grabbing a quick meal on the go. With its commitment to freshness and taste, Juan Maestro has become a favorite among locals and visitors alike, making it an essential stop for anyone looking to indulge in delicious food while enjoying a relaxed vibe.
Why you should go
    1
  1. Experience local fast-food culture
    2. 2
  2. Convenient location at Local Portal Mall Osorno
    3. 3
  3. Opportunity to try traditional Chilean sandwiches
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Map
Address
Plaza Yungay 609, Local-3517, Osorno, Los Lagos, Chile
Website
https://www.juanmaestro.cl/
Phone
+56 2 2384 8000
Hours
SuSunday: 12–4PM, 6–8PM
MoMonday: 11AM–10PM
TuTuesday: 11AM–10PM
WeWednesday: 11AM–10PM
ThThursday: 11AM–10PM
FrFriday: 11AM–10PM
SaSaturday: 11AM–10PM
Plaza Yungay 609, Local-3517, Osorno, Los Lagos, Chile
Wednesday: 11AM–10PM
SuMoTuWeThFrSa
SuSunday: 12–4PM, 6–8PM
MoMonday: 11AM–10PM
TuTuesday: 11AM–10PM
WeWednesday: 11AM–10PM
ThThursday: 11AM–10PM
FrFriday: 11AM–10PM
SaSaturday: 11AM–10PM
+56 2 2384 8000
https://www.juanmaestro.cl/

Highlighted reviews

Slide 1 of 3
(Translated by Google) What happened Juan Maestro??? Their bread became smaller. And not content with that, the filling of the sandwich only comes half. Very poor. The place is very bad, nothing like other places I know in the chain (Original) Qué pasó Juan Maestro??? Se les achicó el pan. Y no contentos con eso, el relleno del sandwich viene la mitad solamente. Muy pobre. Muy malo el lugar, nada que ver con otros locales que conozco de la cadena
(Translated by Google) Horrible service, they made a mistake with my order and then they did not want to change it, I was scammed, because the sandwich they gave me was smaller, they did not give me any solution, it was my first time with my family eating at Juan Maestro, and now we will never return . (Original) Horrible servicio, se equivocaron en mi pedido y después no quisieron cambiarlo, salí estafado, porque el sándwich que me dieron era mas chico, no me dieron ninguna solución, era mi primera vez con mi familia comiendo en Juan Maestro, y ahora nunca mas volveremos.
(Translated by Google) Osorno Portal. Italian tenderloin combo. Non-existent meat. basically bread with mayonnaise falling everywhere and cold fries. Everything without salt and "cold". If you can't even reheat fast food, do something else. I ate better on the street. (Original) Portal Osorno. Combo italiano de lomo. Carne inexistente. básicamente pan con mayonesa que se caía por todos lados y papas fritas frías. Todo sin sal y "frío". Si no puedes ni recalentar comida rápida, dedícate a otra cosa. Comí mejor en la calle.
(Translated by Google) What happened Juan Maestro??? Their bread became smaller. And not content with that, the filling of the sandwich only comes half. Very poor. The place is very bad, nothing like other places I know in the chain (Original) Qué pasó Juan Maestro??? Se les achicó el pan. Y no contentos con eso, el relleno del sandwich viene la mitad solamente. Muy pobre. Muy malo el lugar, nada que ver con otros locales que conozco de la cadena
(Translated by Google) Horrible service, they made a mistake with my order and then they did not want to change it, I was scammed, because the sandwich they gave me was smaller, they did not give me any solution, it was my first time with my family eating at Juan Maestro, and now we will never return . (Original) Horrible servicio, se equivocaron en mi pedido y después no quisieron cambiarlo, salí estafado, porque el sándwich que me dieron era mas chico, no me dieron ninguna solución, era mi primera vez con mi familia comiendo en Juan Maestro, y ahora nunca mas volveremos.
(Translated by Google) Osorno Portal. Italian tenderloin combo. Non-existent meat. basically bread with mayonnaise falling everywhere and cold fries. Everything without salt and "cold". If you can't even reheat fast food, do something else. I ate better on the street. (Original) Portal Osorno. Combo italiano de lomo. Carne inexistente. básicamente pan con mayonesa que se caía por todos lados y papas fritas frías. Todo sin sal y "frío". Si no puedes ni recalentar comida rápida, dedícate a otra cosa. Comí mejor en la calle.
See all reviews

Know before you go

  • Consider visiting during off-peak hours to avoid long wait times
  • Check your order carefully before leaving as mistakes seem common
  • If possible, explore other dining options in the area for a better experience

Reviews

Juan Maestro receives mixed reviews with several customers expressing dissatisfaction with the service, food quality, and management. Complaints range from delayed orders and poor attention to incorrect items being served. Customers have highlighted issues such as small portions, lack of variety in products, and unavailability of basic condiments like mayonnaise. Overall, the consensus is that Juan Maestro falls short in terms of service quality and customer satisfaction.
Review score
1.7
out of 5
22 reviews
From Google
Review score
3.1
out of 5
27 reviews
From Tripadvisor
5 stars
3
4 stars
0
3 stars
1
2 stars
1
1 star
17
1/5Gerardo P
•
Jan 22, 2025 from
Google
(Translated by Google) What happened Juan Maestro??? Their bread became smaller. And not content with that, the filling of the sandwich only comes half. Very poor. The place is very bad, nothing like other places I know in the chain (Original) Qué pasó Juan Maestro??? Se les achicó el pan. Y no contentos con eso, el relleno del sandwich viene la mitad solamente. Muy pobre. Muy malo el lugar, nada que ver con otros locales que conozco de la cadena
1/5Felipe M
•
Dec 16, 2024 from
Google
(Translated by Google) Horrible service, they made a mistake with my order and then they did not want to change it, I was scammed, because the sandwich they gave me was smaller, they did not give me any solution, it was my first time with my family eating at Juan Maestro, and now we will never return . (Original) Horrible servicio, se equivocaron en mi pedido y después no quisieron cambiarlo, salí estafado, porque el sándwich que me dieron era mas chico, no me dieron ninguna solución, era mi primera vez con mi familia comiendo en Juan Maestro, y ahora nunca mas volveremos.
1/5Ramiro V
•
May 9, 2025 from
Google
(Translated by Google) Osorno Portal. Italian tenderloin combo. Non-existent meat. basically bread with mayonnaise falling everywhere and cold fries. Everything without salt and "cold". If you can't even reheat fast food, do something else. I ate better on the street. (Original) Portal Osorno. Combo italiano de lomo. Carne inexistente. básicamente pan con mayonesa que se caía por todos lados y papas fritas frías. Todo sin sal y "frío". Si no puedes ni recalentar comida rápida, dedícate a otra cosa. Comí mejor en la calle.
1/5Pilar A
•
Jan 31, 2025 from
Google
(Translated by Google) Horrible place. The Manager's attention leaves a lot to be desired, not to mention the horrendous treatment she has with her employees. (Original) Horrible lugar. La atención de la Gerente deja mucho que desear, sin mencionar el trato horrendo que tiene con sus empleados.
1/5Marité U
•
Apr 23, 2025 from
Google
(Translated by Google) TODAY, APRIL 23, I ORDERED A PORTION OF FRENCH FRIES, I ASKED THE ASSISTANT, WERE THEY REHEATED, THEY TOLD ME NO....BUT IF THEY WERE REHEATED, IT HAS HAPPENED TO ME A COUPLE OF TIMES WHEN I GO IN THE MORNING (Original) HOY 23 DE ABRIL PEDI UNA PORCIÓN DE PAPAS FRITAS, LE PREGUNTÉ A LA DEPENDIENTE SE ERAN RECALENTADAS, ME DIJO QUE NÓ....PERO SI ERAN RECALENTADAS, ME HA PASADO YA UN PAR DE VECES CUANDO VOY EN LA MAÑANA
All Google Maps reviews
All Tripadvisor reviews
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Map
Address
Plaza Yungay 609, Local-3517, Osorno, Los Lagos, Chile
Website
https://www.juanmaestro.cl/
Phone
+56 2 2384 8000
Hours
SuSunday: 12–4PM, 6–8PM
MoMonday: 11AM–10PM
TuTuesday: 11AM–10PM
WeWednesday: 11AM–10PM
ThThursday: 11AM–10PM
FrFriday: 11AM–10PM
SaSaturday: 11AM–10PM
Plaza Yungay 609, Local-3517, Osorno, Los Lagos, Chile
Wednesday: 11AM–10PM
SuMoTuWeThFrSa
SuSunday: 12–4PM, 6–8PM
MoMonday: 11AM–10PM
TuTuesday: 11AM–10PM
WeWednesday: 11AM–10PM
ThThursday: 11AM–10PM
FrFriday: 11AM–10PM
SaSaturday: 11AM–10PM
+56 2 2384 8000
https://www.juanmaestro.cl/