Jack in the Box is a delightful fast-food chain that offers an extensive menu featuring burgers, chicken, tacos, and breakfast items. If you're ever in Midland, you'll be pleasantly surprised by the exceptional service at this location. A recent visit highlighted how friendly and helpful the staff are; they truly go above and beyond to brighten your day. Even after a long drive across town, stepping into Jack in the Box felt like a breath of fresh air thanks to their warm hospitality.
Why you should go
1
Try unique menu items like the Blazing Chicken Cluck Deluxe or buttery Swiss burger
2
Experience quick service and friendly staff at certain locations
3
Enjoy hot and fresh meals when served correctly
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There's gotta be something in the water at this place for midland to be graced with such amazing service! Ordered through Uber eats tonight and the staff on site when I went to pick it up were the kindest, well mannered, helpful, and all around just pleasant to come into contact with! I had such a bad day made worse by having to drive across town to a location far from home but from now on this will be the only location I go to!!! Thank you so much for making my long day brighter!
Attached is a photo of my sandwich I received tonight at 8pm , 11/1/24. I did NOT ask for extra sauce and all the vegetables are on one half of the burger. Had to take to wrapper off because I grabbed it my hand would’ve been covered in this sauce. I don’t know who yall had in the kitchen tonight but I’ve always counted on this jack in the box since the north side one is worse than this. I will be back tho , it’s still delicious just presentation was not it.
Just ordered through the drive-trhough. Ordered a Build Your Own Ultimate Munchies with an Ultimate Cheeseburger, 4 tacos and a large drink and then an Ultimate Bacon Cheeseburger and a medium fries. When I got to the pick up windows and paid for my order I found out they charged me for the T-Pain Munchie Meal, 2 tacos, and my bacon cheeseburger and fries. I tried to tell the person that my order was wrong but he had trouble understanding me as English is not his native language. I had to show him his own website and point to what I ordered. Then I asked him to make sure that my Ultimate Bacon cheeseburger was plain and dry. No mustard no ketchup no pickles. Just burger cheese and bacon. He said OK. Waited another 3 minutes at the pickup window then he told me to park in front to wait for my order.
15 minutes later he brought me 1 bag. I asked him where the other half of my order was. He said "Oh." I checked the bag he gave me and it was incorrect. There was a Ultimate burger, curly fries and 2 tacos. I told him when he came back out that it should be burger and 4 tacos. He took the bag back inside as he handed my my 2nd burger. Which was completely wrong. I ordered it plain and dry. This had everything on it. So I followed him in explaining what plain and dry means. No mustard no mayo no ketchup no pickles. Just meat and cheese and bacon. He looked at me like he never heard about anyone ever ordering like this. He asked his cook to remake the burger.
I get home and hand my mother her Munchies order. Her burger is plain and dry with just a little bit of mustard and ketchup on the bun. The tacos were swimming in burnt grease. Half the taco shells were wet and darker brown than the top of the tacos. Completely inedible.
The sign on the door says they are Under New Management. But if you don't speak Spanish I would highly recommend you avoid this restaurant at all costs.
There's gotta be something in the water at this place for midland to be graced with such amazing service! Ordered through Uber eats tonight and the staff on site when I went to pick it up were the kindest, well mannered, helpful, and all around just pleasant to come into contact with! I had such a bad day made worse by having to drive across town to a location far from home but from now on this will be the only location I go to!!! Thank you so much for making my long day brighter!
Attached is a photo of my sandwich I received tonight at 8pm , 11/1/24. I did NOT ask for extra sauce and all the vegetables are on one half of the burger. Had to take to wrapper off because I grabbed it my hand would’ve been covered in this sauce. I don’t know who yall had in the kitchen tonight but I’ve always counted on this jack in the box since the north side one is worse than this. I will be back tho , it’s still delicious just presentation was not it.
Just ordered through the drive-trhough. Ordered a Build Your Own Ultimate Munchies with an Ultimate Cheeseburger, 4 tacos and a large drink and then an Ultimate Bacon Cheeseburger and a medium fries. When I got to the pick up windows and paid for my order I found out they charged me for the T-Pain Munchie Meal, 2 tacos, and my bacon cheeseburger and fries. I tried to tell the person that my order was wrong but he had trouble understanding me as English is not his native language. I had to show him his own website and point to what I ordered. Then I asked him to make sure that my Ultimate Bacon cheeseburger was plain and dry. No mustard no ketchup no pickles. Just burger cheese and bacon. He said OK. Waited another 3 minutes at the pickup window then he told me to park in front to wait for my order.
15 minutes later he brought me 1 bag. I asked him where the other half of my order was. He said "Oh." I checked the bag he gave me and it was incorrect. There was a Ultimate burger, curly fries and 2 tacos. I told him when he came back out that it should be burger and 4 tacos. He took the bag back inside as he handed my my 2nd burger. Which was completely wrong. I ordered it plain and dry. This had everything on it. So I followed him in explaining what plain and dry means. No mustard no mayo no ketchup no pickles. Just meat and cheese and bacon. He looked at me like he never heard about anyone ever ordering like this. He asked his cook to remake the burger.
I get home and hand my mother her Munchies order. Her burger is plain and dry with just a little bit of mustard and ketchup on the bun. The tacos were swimming in burnt grease. Half the taco shells were wet and darker brown than the top of the tacos. Completely inedible.
The sign on the door says they are Under New Management. But if you don't speak Spanish I would highly recommend you avoid this restaurant at all costs.
Check your order before leaving as there have been instances of incorrect items being given
Consider visiting during off-peak hours to avoid long wait times or rushed service
If using the app for ordering, ensure that all details are accurate to prevent misunderstandings
Reviews
Jack in the Box has received mixed reviews from customers, with complaints ranging from incorrect orders and poor customer service to long wait times and unprofessional behavior. However, some visitors have had positive experiences, noting fresh food, quick service, friendly staff, and hot meals. Despite the varied feedback, there are mentions of tasty menu items like the Blazing Chicken Cluck Deluxe and buttery Swiss burger with crispy curly fries.
There's gotta be something in the water at this place for midland to be graced with such amazing service! Ordered through Uber eats tonight and the staff on site when I went to pick it up were the kindest, well mannered, helpful, and all around just pleasant to come into contact with! I had such a bad day made worse by having to drive across town to a location far from home but from now on this will be the only location I go to!!! Thank you so much for making my long day brighter!
Attached is a photo of my sandwich I received tonight at 8pm , 11/1/24. I did NOT ask for extra sauce and all the vegetables are on one half of the burger. Had to take to wrapper off because I grabbed it my hand would’ve been covered in this sauce. I don’t know who yall had in the kitchen tonight but I’ve always counted on this jack in the box since the north side one is worse than this. I will be back tho , it’s still delicious just presentation was not it.
Just ordered through the drive-trhough. Ordered a Build Your Own Ultimate Munchies with an Ultimate Cheeseburger, 4 tacos and a large drink and then an Ultimate Bacon Cheeseburger and a medium fries. When I got to the pick up windows and paid for my order I found out they charged me for the T-Pain Munchie Meal, 2 tacos, and my bacon cheeseburger and fries. I tried to tell the person that my order was wrong but he had trouble understanding me as English is not his native language. I had to show him his own website and point to what I ordered. Then I asked him to make sure that my Ultimate Bacon cheeseburger was plain and dry. No mustard no ketchup no pickles. Just burger cheese and bacon. He said OK. Waited another 3 minutes at the pickup window then he told me to park in front to wait for my order.
15 minutes later he brought me 1 bag. I asked him where the other half of my order was. He said "Oh." I checked the bag he gave me and it was incorrect. There was a Ultimate burger, curly fries and 2 tacos. I told him when he came back out that it should be burger and 4 tacos. He took the bag back inside as he handed my my 2nd burger. Which was completely wrong. I ordered it plain and dry. This had everything on it. So I followed him in explaining what plain and dry means. No mustard no mayo no ketchup no pickles. Just meat and cheese and bacon. He looked at me like he never heard about anyone ever ordering like this. He asked his cook to remake the burger.
I get home and hand my mother her Munchies order. Her burger is plain and dry with just a little bit of mustard and ketchup on the bun. The tacos were swimming in burnt grease. Half the taco shells were wet and darker brown than the top of the tacos. Completely inedible.
The sign on the door says they are Under New Management. But if you don't speak Spanish I would highly recommend you avoid this restaurant at all costs.
I went there at 11pm on a Thursday night. The "drive thru" sign was lit up. I sat in line for ten minutes with one car in front of me. Then 5min at the speaker. Someone finally came on and said they were only taking orders on the app. So, why was the drive through sign on and why does it say it closes at midnight?
Do not come here. It’s dirty, employees do not care at all about service. Food is not great. They will give you old food like cold cold fries it’s bad. I sat for 15 min at the menu board ready to order and they made me wait trapped while they “got some orders out” can’t pull forward can’t reverse. Real nice. Then the food is bad? That’s insult to injury seriously. Just say no to Jack