Carl’s Jr.
3.8
(915)
3.5
(15)
3.8
•(915)
3.5
(15)
cheap
Fast food restaurant
Hamburger restaurant
About
Carl's Jr., a popular fast-food franchise recognized for its diverse selection of stacked burgers and meal options, along with indulgent milkshakes, is renowned for providing exceptional assistance to visitors from out of town. Although unidentified by name, an outstanding employee sporting black spectacles and braided hair showcased remarkable professionalism and kindness while taking orders. This commendable act of treating families with utmost care reflects the establishment's commitment to delivering excellent customer service.Why you should go
- Try the Western Bacon burger or Double Sourdough Bacon cheeseburger for a tasty fast-food experience
- Enjoy hot and delicious food at this location with spotless facilities
- Experience friendly service from staff members like Chloe
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What users say about the app
Menu and popular items
Phone
(208) 522-1779Hours
SuSunday: 9AM–9PM
MoMonday: 6AM–11PM
TuTuesday: 6AM–11PM
WeWednesday: 6AM–11PM
ThThursday: 6AM–11PM
FrFriday: 6–12AM
SaSaturday: 6–12AM
1115 Northgate Mile, Idaho Falls, ID 83401, USA
Wednesday: 6AM–11PM
SuMoTuWeThFrSa
SuSunday: 9AM–9PM
MoMonday: 6AM–11PM
TuTuesday: 6AM–11PM
WeWednesday: 6AM–11PM
ThThursday: 6AM–11PM
FrFriday: 6–12AM
SaSaturday: 6–12AM
People typically spend 10 min here
Highlighted reviews
Had a great experience here! Food was hot and delicious. Restaurant and restroom were spotless. Chloe was nice and sweet. I didn’t get the cooks name but he did an awesome job. I had the Western Bacon burger and my husband had a Double Sourdough Bacon cheeseburger. Waffle fries were hot also.
They didn’t have fry sauce or ketchup… what? I had to laugh cuz what fast food restaurant in Idaho doesn’t have fry sauce or ketchup LOL. So we had ranch and bbq sauce instead, and I think I liked it better!
I went through the drive through and there was some miscommunication during the order so when I came back a few minutes later Sebastian took great care of me. Was VERY polite, so friendly and took care of the issue efficiently, and professionally. Very happy with the overall service. Sebastian should be a trainer for how all Carl’s Jr employees should greet/treat customers.
Went here for lunch, the staff was beyond amazing, fast friendly. The general manager michael, had the best customer service I've seen in a long time. Definitely will be back
See all reviews
Know before you go
- Avoid peak hours to ensure faster service
- If using the app for deals, double-check that discounts apply before completing your order
- Consider trying ranch or BBQ sauce instead of traditional condiments if they are unavailable
Reviews
Carl’s Jr. received mixed reviews from customers, with complaints ranging from app malfunctions and unwelcoming service to cold fries and slow drive-thru experiences. However, positive feedback highlighted hot and delicious food, spotless facilities, friendly staff like Chloe, and well-made burgers such as the Western Bacon burger and Double Sourdough Bacon cheeseburger. Some unique aspects mentioned were the absence of fry sauce or ketchup but offering ranch and BBQ sauce instead.Review score
3.8out of 5
Review score
3.5out of 5
5 stars
387
4 stars
228
3 stars
139
2 stars
55
1 star
106
Had a great experience here! Food was hot and delicious. Restaurant and restroom were spotless. Chloe was nice and sweet. I didn’t get the cooks name but he did an awesome job. I had the Western Bacon burger and my husband had a Double Sourdough Bacon cheeseburger. Waffle fries were hot also.
They didn’t have fry sauce or ketchup… what? I had to laugh cuz what fast food restaurant in Idaho doesn’t have fry sauce or ketchup LOL. So we had ranch and bbq sauce instead, and I think I liked it better!
I went through the drive through and there was some miscommunication during the order so when I came back a few minutes later Sebastian took great care of me. Was VERY polite, so friendly and took care of the issue efficiently, and professionally. Very happy with the overall service. Sebastian should be a trainer for how all Carl’s Jr employees should greet/treat customers.
Went here for lunch, the staff was beyond amazing, fast friendly. The general manager michael, had the best customer service I've seen in a long time. Definitely will be back
In my opinion, this is the Carls Jr that should have been shut down, not the one on 17th. The staff is SO rude every time I’ve come here. They tried to charge me full price for a cup of water, every other Carl’s Jr. that I’ve been to that does two for five biscuits will let you substitute bacon for sausage, this one refuses, customer service is very much not their strong suit and their food is subpar. The biscuits were so hard I couldn’t eat them and the hasbrowns were cold. Just do yourself a favor and don’t come here.
This location is in Idaho Falls. The service was sub par. It was slow. The tables were dirty. There were no napkins available. Half of the soda dispensers in the soda machine are empty. The bathroom was not very clean. The food was alright. Overall I'm disappointed and I probably won't go back again unless there is no other choice. The main reason I went to much there was because Wendy's is closed.
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Phone
(208) 522-1779Hours
SuSunday: 9AM–9PM
MoMonday: 6AM–11PM
TuTuesday: 6AM–11PM
WeWednesday: 6AM–11PM
ThThursday: 6AM–11PM
FrFriday: 6–12AM
SaSaturday: 6–12AM
1115 Northgate Mile, Idaho Falls, ID 83401, USA
Wednesday: 6AM–11PM
SuMoTuWeThFrSa
SuSunday: 9AM–9PM
MoMonday: 6AM–11PM
TuTuesday: 6AM–11PM
WeWednesday: 6AM–11PM
ThThursday: 6AM–11PM
FrFriday: 6–12AM
SaSaturday: 6–12AM
People typically spend 10 min here