We had a wonderful experience from the moment we checked in. The staff made sure the process was smooth and efficient, with minimal delays. Our deluxe room was spacious and comfortable, offering remarkable views of both the sea and the CBD skyline. Everything was kept spotless, and the beds were very comfortable. The bridal suite was equally impressive—large, well-kept, and overlooking the pool, with views of the Singapore Flyer and the sea beyond. The living room, master bedroom, and bathroom were all immaculately clean, which made our stay truly enjoyable. As we were celebrating our wedding in the ballroom on the 3rd floor,the staff even surprised us by bringing in champagne and our wedding cake—a thoughtful gesture we deeply appreciated. On top of that, they provided eye masks, cookies, and TWG tea sachets, making our stay even more special. The personalised pillows we received as keepsakes, along with access to the beautiful club lounge, were wonderful finishing touches.
On our wedding day, Yan Hui, Churia, Lourenz, and the chefs went above and beyond to ensure everything ran smoothly. Before our march-ins, Churia and Lourenz patiently briefed us on each segment and even provided beverages to help calm our nerves and keep us hydrated. Their professionalism, care, and attention to detail gave us peace of mind and allowed us to fully enjoy our big day. We are truly grateful for their dedication—it made our wedding celebration both seamless and unforgettable.
My wife and I held our marriage solemnisation and wedding banquet at Westin Singapore and it was a perfect experience!
The hotel ticks all the boxes: spacious ballroom and welcome reception area, comfortable bridal preparation area, great food and helpful staff.
Some standouts:
- The wine and food were praised by many of the guests - some said it was among the best wine they've had at a wedding. The truffle ee-fu noodles were also a big hit.
- During the food tasting, the chef was very helpful in understanding our preferences and offering solutions for changes we wanted to make.
- The super large LED screen in the ballroom is great for showing videos and photos, and creates an awesome backdrop for the walk in.
- The banquet managers (shoutout to Shugar and Churia) and wedding coordinator (Yan Hui) were extremely on the ball and made the entire planning process and actual day as smooth as one could ask for. Yan Hui was always very responsive to our many questions and requests, and did her best to make sure what we wanted was provided for.
- The AV and lights vendor was great as well. The team is clearly experienced and capable, and was attentive to our particular requirements for lighting, sound and video.
- The director of rooms, Miguel, was also very friendly and made sure we were well taken care of during our stay after the banquet.
One point for improvement would be the bridal suite - it feels a bit more like an executive suite and could do with some upgrading to feel more grand and romantic. But that's a minor issue and definitely did not diminish our special day.
Overall, would definitely recommend this as a top wedding venue!
Banquet dinner @ Westin
We chose Westin due to its proximity, ballroom, amenities and pricing, amongst other factors. In particular, they have been very helpful with our planning and arrangements - allowing us to have an function room for our vendors and for our solemnisation.
In addition, there was an upgrade to the ballroom - LED screen installed at the back for the ballroom, with the guests having positive feedback on the canape and the food itself. There's only one ballroom, so guests would not be confused with other events held at the same space - something which we observed as a possibility for other hotels.
Furthermore, we were grateful for the support and amenities provided! We were allowed to deposit some of our reception items the week before, and had staff to help bring our reception items back to the storage area, allowing for us to end the event quicker. We feel that the 2 night stay (and 1 night stay for the helper room) is a game changer, allowing for us and our close ones to get to enjoy, and not have to rush to send the bridal gowns/reception items back home. We are appreciative of the small pillow gifts - it gives a very personal touch, with our names sewn into the covers.
Lastly, I would like to thank the people and the team, for making our wedding as memorable as possible! Specifically, I would like to thank Yan Hui, Luffy, Chef Low, Tiffany, as well as the banquet team, the kitchen, reception, and housekeeping, for making our day wonderful! We're eternally grateful for your support given on our special day!