Miramonti Boutique Hotel

Our stay at the Miramonti Boutique Hotel had both memorable highlights and notable disappointments. Arrival & Service Upon arrival, we were warmly greeted by Foday, who kindly carried our bags and parked the car – a very positive first impression. Unfortunately, the welcome at reception didn’t match. The first receptionist offered us a drink but did not provide any useful information about the room, dinner options, or the restaurants. After the cocktail, no one guided us to the room, which felt impersonal. Later, another receptionist simply asked, “Do you know your room is ready?” – not exactly the warm hospitality one would expect from a 5-star boutique property. Drinks & Dinner The bar was a high point – the Aperol Spritz was excellent. However, dinner was underwhelming. The portions were extremely small, almost child-sized, and both the food and the local wines were overpriced for what was offered. On a positive note, service staff such as Kiryl and Manjum stood out for their professionalism and friendliness, both at dinner and breakfast. Room The room design left much to be desired: • No proper blackout curtains, which made it difficult to sleep. • A curtain dividing the bed area gave the room almost a claustrophobic feeling. • The toilet resembled a hospital bathroom, lacking warmth. • The flooring was plastic instead of a cozy more luxurious wooden parquet. • Heating was central only, so we had to call reception each time we wanted a temperature change – very inconvenient in a luxury property. Breakfast Breakfast was generally good, with a nice variety, but there were some peculiar downsides. Juices were self-service, and seating was divided into “classes” depending on whether you had a table with a mountain/valley view or a table with no view at all. At no point during booking or check-in were we informed about these seating restrictions, which created confusion and left a poor impression. Overall While the location and views are stunning, and a few staff members (like Foday, Kiryl, and Manjum) delivered excellent service, the overall experience fell short of the standards one expects from an SLH property. The lack of attention to detail in both hospitality and comfort, combined with overpriced dining, means we left feeling underwhelmed. With some adjustments in service, transparency, and room design, Miramonti could truly live up to its potential.