Over the past three years, I’ve traveled several times from and to Naples International Airport. Overall, I would describe it as a medium-sized airport with fairly average accessibility. The journey from the city center typically takes about 20 minutes by taxi, or between 30 to 40 minutes by bus, depending on traffic conditions.
One of the airport’s strengths is its layout—navigating from the entrance to the check-in desks is straightforward and doesn’t require much walking, which is convenient, especially if you're carrying luggage. However, one notable drawback is the signage. Directions to the gates can be confusing, particularly because many of them are located on the first or second floors, and the signs aren’t always clearly marked.
In terms of amenities, there are plenty of restaurants and cafes scattered throughout the airport. Most are located before the check-in area, before security, and also within the gate zones. However, unlike many modern airports, I couldn’t find any access to free tap water, which was a bit disappointing. On the bright side, food and drink prices are relatively reasonable. For instance, a bottle of water costs around €2, which is quite affordable compared to other European airports.
One area where the airport could improve is customer service. It’s not easy to find staff members to ask for help, and information desks are not always visible or accessible. Despite this, my overall experience at the airport—both for arrivals and departures—has been generally positive.
For example, today it took me just 40 minutes to get from check-in through security and to my gate, which is quite efficient for an airport of this size. All things considered, I’d say Naples Airport offers a decent travel experience, with a few areas that could benefit from better organization and clearer signage.