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John Hay Hotels Garden Wing (formerly The Manor at Camp John Hay)

4.6
(4001)
4.6
(4001)
•#45 on "Where to eat: the 50 best restaurants in Baguio"
Resort hotel
Campground
Country club
Hotel

About

Nestled in the tranquil mountains of Baguio, The Manor at Camp John Hay is a sophisticated hotel set within a sprawling former US military complex. Its elegant ambiance and range of amenities make it an ideal retreat for couples, families, and friends. The hotel's restaurant, Le Chef, offers a diverse menu from classic to modern dishes, including the popular French Onion Soup and Baked Chilean Sea Bass.
Why you should go
    1
  1. Enjoy exclusive and peaceful ambiance surrounded by towering pine trees
    2. 2
  2. Breathtaking views of the Cordillera mountains
    3. 3
  3. Delicious food options at Le Chef restaurant
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Highlighted reviews

Slide 1 of 3
Staying at The Manor at Camp John Hay in Baguio felt like escaping into a mountain sanctuary. From the moment I arrived, I was impressed by the grandeur of the building surrounded by tall pine trees and perfectly manicured gardens. The cool mountain air, combined with the serene setting, immediately gave me a sense of peace and relaxation that is hard to find in busy city life. The hotel itself blends luxury with rustic charm. The interiors were warm and inviting, with wooden accents, fireplaces, and a cozy ambiance that perfectly matched the mountain atmosphere. My room was spacious, comfortable, and offered a beautiful view of the gardens. Waking up to the sight of mist slowly lifting from the pine trees was nothing short of magical. Service at The Manor was outstanding. The staff were attentive, polite, and always willing to go the extra mile to make my stay comfortable. The food at their restaurant was another highlight—freshly prepared dishes that showcased both local and international flavors. Breakfast in particular was delightful, with a wide variety of choices and a setting that made me want to linger longer. What I loved most, however, was the overall experience of staying there. The Manor is more than just a place to sleep—it’s a retreat where you can reconnect with nature, slow down, and recharge. Whether it’s sipping coffee in the garden, enjoying live music in the evening, or simply strolling around the pine-filled grounds, every moment felt special. I would highly recommend The Manor to anyone visiting Baguio who wants to enjoy both comfort and an authentic mountain retreat.
A Memorable Stay at The Manor – Beautiful Grounds but Shower Needs Fixing We recently stayed at The Manor at Camp John Hay and overall, it was a very pleasant experience. The large open lawns are beautifully maintained and provide ample space for children to run around and enjoy themselves—truly a highlight for families. The facilities at the hotel are also sufficient to keep guests engaged, whether you're in the mood for a leisurely walk, a relaxing meal, or simply some quiet time in nature. The rooms are spacious, well-kept, and clean, with a warm, cozy ambiance that fits well with the Baguio setting. Housekeeping was consistent, and everything felt tidy and well-prepared. However, a major issue we encountered was with the shower system. The water temperature would suddenly fluctuate—from completely cold to scalding hot—without any change in the tap or shower head position. This made showering quite difficult and at times unsafe, especially for children. We hope the hotel management addresses this soon as it significantly affected an otherwise comfortable stay. As always in the Philippines, the staff were outstanding—polite, warm, and helpful throughout our visit. Their hospitality added a lot to our experience. In summary, The Manor offers a lovely setting with excellent service and family-friendly spaces, but the shower issue definitely needs attention.
Don’t book it in Agoda or booking, more expensive than 20% from official website Honestly, this is a nearby star-rated hotel, and it is indeed quite upscale. Based on the price range, however, I have to point out some areas that could be improved. Restaurant:💚 The food quality is excellent, reasonably priced, and offers plenty of choices. The set menus are a good option. However, for some reason, the outdoor dining area has a noticeable high-pitched noise issue. Room:🥲 The rooms are a bit outdated. The shower water pressure for hot water is very weak. Soundproofing is poor—you can easily hear noises from the hallway, especially children screaming, which makes it difficult to fall asleep or often wakes you up. Due to the humidity, the doors cannot be closed or opened smoothly. Combined with the loud door slamming from other guests and housekeeping starting as early as 6–7 AM, we were unable to rest properly for two full days. Even afternoon nap hours coincided with housekeeping activities, which was very disruptive. Staff:❤️ All staff members were friendly, always smiling, and very polite. Their uniforms and appearance were kept very neat. Price:🥹 The room rates are in the mid-to-high range. Early check-in fees are extremely expensive (over 75% of the room rate). Considering this, the condition of the rooms feels disproportionate to the price. Environment: The overall environment is very peaceful and relaxing. Rooms are equipped with dehumidifiers, which is thoughtful and makes the stay more comfortable. Bar:💃 The live performers in the evening were excellent. However, since there are rooms directly above, the bar closes at 10:30 PM, which guests should keep in mind.
Staying at The Manor at Camp John Hay in Baguio felt like escaping into a mountain sanctuary. From the moment I arrived, I was impressed by the grandeur of the building surrounded by tall pine trees and perfectly manicured gardens. The cool mountain air, combined with the serene setting, immediately gave me a sense of peace and relaxation that is hard to find in busy city life. The hotel itself blends luxury with rustic charm. The interiors were warm and inviting, with wooden accents, fireplaces, and a cozy ambiance that perfectly matched the mountain atmosphere. My room was spacious, comfortable, and offered a beautiful view of the gardens. Waking up to the sight of mist slowly lifting from the pine trees was nothing short of magical. Service at The Manor was outstanding. The staff were attentive, polite, and always willing to go the extra mile to make my stay comfortable. The food at their restaurant was another highlight—freshly prepared dishes that showcased both local and international flavors. Breakfast in particular was delightful, with a wide variety of choices and a setting that made me want to linger longer. What I loved most, however, was the overall experience of staying there. The Manor is more than just a place to sleep—it’s a retreat where you can reconnect with nature, slow down, and recharge. Whether it’s sipping coffee in the garden, enjoying live music in the evening, or simply strolling around the pine-filled grounds, every moment felt special. I would highly recommend The Manor to anyone visiting Baguio who wants to enjoy both comfort and an authentic mountain retreat.
A Memorable Stay at The Manor – Beautiful Grounds but Shower Needs Fixing We recently stayed at The Manor at Camp John Hay and overall, it was a very pleasant experience. The large open lawns are beautifully maintained and provide ample space for children to run around and enjoy themselves—truly a highlight for families. The facilities at the hotel are also sufficient to keep guests engaged, whether you're in the mood for a leisurely walk, a relaxing meal, or simply some quiet time in nature. The rooms are spacious, well-kept, and clean, with a warm, cozy ambiance that fits well with the Baguio setting. Housekeeping was consistent, and everything felt tidy and well-prepared. However, a major issue we encountered was with the shower system. The water temperature would suddenly fluctuate—from completely cold to scalding hot—without any change in the tap or shower head position. This made showering quite difficult and at times unsafe, especially for children. We hope the hotel management addresses this soon as it significantly affected an otherwise comfortable stay. As always in the Philippines, the staff were outstanding—polite, warm, and helpful throughout our visit. Their hospitality added a lot to our experience. In summary, The Manor offers a lovely setting with excellent service and family-friendly spaces, but the shower issue definitely needs attention.
Don’t book it in Agoda or booking, more expensive than 20% from official website Honestly, this is a nearby star-rated hotel, and it is indeed quite upscale. Based on the price range, however, I have to point out some areas that could be improved. Restaurant:💚 The food quality is excellent, reasonably priced, and offers plenty of choices. The set menus are a good option. However, for some reason, the outdoor dining area has a noticeable high-pitched noise issue. Room:🥲 The rooms are a bit outdated. The shower water pressure for hot water is very weak. Soundproofing is poor—you can easily hear noises from the hallway, especially children screaming, which makes it difficult to fall asleep or often wakes you up. Due to the humidity, the doors cannot be closed or opened smoothly. Combined with the loud door slamming from other guests and housekeeping starting as early as 6–7 AM, we were unable to rest properly for two full days. Even afternoon nap hours coincided with housekeeping activities, which was very disruptive. Staff:❤️ All staff members were friendly, always smiling, and very polite. Their uniforms and appearance were kept very neat. Price:🥹 The room rates are in the mid-to-high range. Early check-in fees are extremely expensive (over 75% of the room rate). Considering this, the condition of the rooms feels disproportionate to the price. Environment: The overall environment is very peaceful and relaxing. Rooms are equipped with dehumidifiers, which is thoughtful and makes the stay more comfortable. Bar:💃 The live performers in the evening were excellent. However, since there are rooms directly above, the bar closes at 10:30 PM, which guests should keep in mind.
See all reviews
Map
Address
Ordonio Dr, Camp John Hay, Baguio, 2600 Benguet, Philippines
Website
https://www.campjohnhayhotels.com/
Phone
+63 939 986 4120
Ordonio Dr, Camp John Hay, Baguio, 2600 Benguet, Philippines
+63 939 986 4120
https://www.campjohnhayhotels.com/

Know before you go

  • Opt for a room with a balcony to fully enjoy the tranquil surroundings
  • Consider booking via Airbnb for more affordable options accommodating up to four people
  • Be aware that breakfast is not included in the room rate and incurs an additional charge
  • Visit during off-peak seasons to avoid crowds and enjoy a more relaxing stay

Reviews

The John Hay Hotels Garden Wing, formerly known as The Manor at Camp John Hay, receives mixed reviews from guests. While some praise the exceptional attentiveness of the staff and comfortable accommodations, others express disappointment with noise levels in certain rooms and issues with water quality. Despite these drawbacks, many appreciate the hotel's peaceful ambiance surrounded by nature and well-maintained grounds.
Review score
4.6
out of 5
Wonderful
4001 reviews
From Google
5 stars
2863
4 stars
835
3 stars
178
2 stars
51
1 star
74
5/5Winfrey C
•
Aug 26, 2025 from
Google
Staying at The Manor at Camp John Hay in Baguio felt like escaping into a mountain sanctuary. From the moment I arrived, I was impressed by the grandeur of the building surrounded by tall pine trees and perfectly manicured gardens. The cool mountain air, combined with the serene setting, immediately gave me a sense of peace and relaxation that is hard to find in busy city life. The hotel itself blends luxury with rustic charm. The interiors were warm and inviting, with wooden accents, fireplaces, and a cozy ambiance that perfectly matched the mountain atmosphere. My room was spacious, comfortable, and offered a beautiful view of the gardens. Waking up to the sight of mist slowly lifting from the pine trees was nothing short of magical. Service at The Manor was outstanding. The staff were attentive, polite, and always willing to go the extra mile to make my stay comfortable. The food at their restaurant was another highlight—freshly prepared dishes that showcased both local and international flavors. Breakfast in particular was delightful, with a wide variety of choices and a setting that made me want to linger longer. What I loved most, however, was the overall experience of staying there. The Manor is more than just a place to sleep—it’s a retreat where you can reconnect with nature, slow down, and recharge. Whether it’s sipping coffee in the garden, enjoying live music in the evening, or simply strolling around the pine-filled grounds, every moment felt special. I would highly recommend The Manor to anyone visiting Baguio who wants to enjoy both comfort and an authentic mountain retreat.
4/5Jayant C
•
May 13, 2025 from
Google
A Memorable Stay at The Manor – Beautiful Grounds but Shower Needs Fixing We recently stayed at The Manor at Camp John Hay and overall, it was a very pleasant experience. The large open lawns are beautifully maintained and provide ample space for children to run around and enjoy themselves—truly a highlight for families. The facilities at the hotel are also sufficient to keep guests engaged, whether you're in the mood for a leisurely walk, a relaxing meal, or simply some quiet time in nature. The rooms are spacious, well-kept, and clean, with a warm, cozy ambiance that fits well with the Baguio setting. Housekeeping was consistent, and everything felt tidy and well-prepared. However, a major issue we encountered was with the shower system. The water temperature would suddenly fluctuate—from completely cold to scalding hot—without any change in the tap or shower head position. This made showering quite difficult and at times unsafe, especially for children. We hope the hotel management addresses this soon as it significantly affected an otherwise comfortable stay. As always in the Philippines, the staff were outstanding—polite, warm, and helpful throughout our visit. Their hospitality added a lot to our experience. In summary, The Manor offers a lovely setting with excellent service and family-friendly spaces, but the shower issue definitely needs attention.
3/5鍾小貓
•
Aug 17, 2025 from
Google
Don’t book it in Agoda or booking, more expensive than 20% from official website Honestly, this is a nearby star-rated hotel, and it is indeed quite upscale. Based on the price range, however, I have to point out some areas that could be improved. Restaurant:💚 The food quality is excellent, reasonably priced, and offers plenty of choices. The set menus are a good option. However, for some reason, the outdoor dining area has a noticeable high-pitched noise issue. Room:🥲 The rooms are a bit outdated. The shower water pressure for hot water is very weak. Soundproofing is poor—you can easily hear noises from the hallway, especially children screaming, which makes it difficult to fall asleep or often wakes you up. Due to the humidity, the doors cannot be closed or opened smoothly. Combined with the loud door slamming from other guests and housekeeping starting as early as 6–7 AM, we were unable to rest properly for two full days. Even afternoon nap hours coincided with housekeeping activities, which was very disruptive. Staff:❤️ All staff members were friendly, always smiling, and very polite. Their uniforms and appearance were kept very neat. Price:🥹 The room rates are in the mid-to-high range. Early check-in fees are extremely expensive (over 75% of the room rate). Considering this, the condition of the rooms feels disproportionate to the price. Environment: The overall environment is very peaceful and relaxing. Rooms are equipped with dehumidifiers, which is thoughtful and makes the stay more comfortable. Bar:💃 The live performers in the evening were excellent. However, since there are rooms directly above, the bar closes at 10:30 PM, which guests should keep in mind.
1/5Maria L
•
Nov 23, 2025 from
Google
I booked via agoda and we booked an expensive rooms. Initially, we were told the room would be in the first floor. Mind you, the only reason we booked expensive rooms is for us to have the best stay. My American was livid- he said he wont accept it. I agree with him because literally the room that they were trying to give us is next to the restaurant. And when you open the balcony voila! Everyone can see you firsthand! When they saw that we wont budge in, they offered the higher floor room and gave us a complimentary voucher. Like why it has to happened this way? Regardless where the guest book its room via agoda or your own web a customer service is a service! It was just frowned upon because as a Filipina, flaunting the beautiful attitude towards other nation, tapos yan igaganti nyo. The rooms are expensive mind you even via agoda. Is this a policy in your hotel? Also, after checking in, we contacted our friend who is a frequent guest in your hotel, dun lng kmi todo inasikaso like really? Dahil may kakilala kami sa hotel management pano ung iba na walang kakilala? Pano ung iba na walang foreigner na susuway na ssbhin for what you paid for that room is not appropriate! Prang hostel style ung inoffer samin nun una for 10-15k/ night yan ha, no issue sa money pero sana ung ioffer nyo sa ganung amount ay makes sense naman. Be nicer management, sabihan nyo kung sinuman ang in charge sa check-in, thats not nice! Dapat maorient kayo. This is the reason why I dont book this hotel anymore. Ive been to many countries, asia europe and US, they always offer the best, tapos sa sarili kong bansa yan, nakakahiya. Pls do better.
1/5Tonchi C
•
Nov 4, 2025 from
Google
I’m extremely disappointed with John Hay Hotels (formerly The Manor at Camp John Hay). During my stay, I left my charger plugged into the wall outlet beside the bed, and I’m 100% sure of it. When I reported it, the hotel claimed that after their “investigation,” nothing was found. Let’s be honest — if every staff member who entered the room after checkout says they didn’t see anything, then someone took it and everyone covered for each other. That’s theft, not an accident. It’s heartbreaking to see how this once-trusted hotel has fallen under Landco Management. What used to be a respected establishment is now a place where guests can’t even feel safe leaving their belongings. Terrible experience. I will never stay here again, and I strongly advise other guests to think twice before booking. This hotel clearly protects dishonest staff instead of guests.
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Map
Address
Ordonio Dr, Camp John Hay, Baguio, 2600 Benguet, Philippines
Website
https://www.campjohnhayhotels.com/
Phone
+63 939 986 4120
Ordonio Dr, Camp John Hay, Baguio, 2600 Benguet, Philippines
+63 939 986 4120
https://www.campjohnhayhotels.com/
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