We were a group of 11, and booked for various ski levels, including a group of 3 young kids, over the 4 days we were at Val Thorens. First of all, the team went above and beyond to accommodate times and keep the same instructors for the children - Chloe is patient and dedicated to finding the optimal solution for the group. Really can’t say enough good words about her ability to accommodate a large slightly complex group of varied levels, ages and requirements. Our instructor for the 3 youngest kids was beyond amazing, not only with patience of a saint to spend 5 hours with them on the slopes each day, all of them improved significantly in a short amount of time with his guidance. They adored him, and he was sensitive to each of their needs, listening to their requests and building it into the lessons. He was also so sweet and excited to give them their badges at the end of our days, doing a mini ceremony for them. We had 6 other instructors over the days, and each one was fabulous, excited to spend time with our group and provided each level of skier amongst us fabulous tips.
On our last day we planned to spend the morning our whole group together with 3 instructors. It was the start of a snow storm, but they knew how important it was for the kids to show off their skills to us from the last days, and kept a positive attitude to keep our spirits high. We ended up going up one run, and they guided us and helped all the kids through the less than ideal conditions. They then made sure to stay on the carpet with the kids so they could show us their tricks. What we thought would be a disaster and write off of a morning became a wonderful and special experience thanks to the team!
We already know that on our next visit we will be using Ski Cool again, and are so looking forward to it! Thank you for such a fabulous and dedicated team to make sure our group improved and had fun!