The complex is nice, rooms are ok, but you are paying for everything extra, the sunbeds are 10 euros/each, aquapark from the complex is 35 euros, a train that goes around the complex, paid, parking, again paid per day. For 7 days we paid 112 euros parking and city tax.
You can only access your hotel's pool and restaurant, the rest not.
I wouldn't generalise, but some people, like the ones from boat rentals were disturbed by any questions, very rude and unprofessional. Others were very ok.
Also from the reception we didnt get full info about what is available, prices etc, we kept discovering them by chance, like the train.
The animation was okish.