We’ve been to this farm park before and had a lovely time, so we were really looking forward to coming back for the firework display. Unfortunately, this visit was a huge letdown from start to finish and raised serious safety concerns.
When we arrived, there were no staff or clear signs to tell us where to go for the event we’d booked. We had to walk back to the entrance to ask about animal feed, as no one mentioned it or offered any when we arrived — poor communication.
Once we finally got into the farm area, there was very little for the children to do. The play area was in complete darkness, which made it unsafe and honestly quite frightening for the younger ones. My nephew was scared to go near it because you couldn’t see a thing, and there was no lighting in that area whatsoever. It felt like an afterthought rather than a family-friendly setup.
As the fireworks were about to start, there were still no clear directions or staff around to guide people to where we were supposed to go. We ended up following other families and found ourselves near an area fenced off with barbed wire, which is completely inappropriate for an event aimed at families with children. Unfortunately, my young nephew accidentally brushed past it and cut his face. It was an awful moment and completely avoidable if proper precautions or safer fencing had been in place.
By that point, everyone was upset and just wanted to leave. The whole evening felt disorganised, unsafe, and poorly managed — nothing like the fun, welcoming experience we’d had on previous visits.
I really hope the organisers take this feedback seriously. Basic safety measures, proper lighting, signage, and staff guidance are essential for events like this, especially when children are involved. Sadly, after this experience, we won’t be returning