Unfortunately we were disappointed.
We had booked for a Tuesday at the beginning of July for 2 people.
The flight was confirmed for us the day before in the late afternoon. Only in the evening were we called and asked if we could postpone to Wednesday - because of the weather. When I pointed out that the weather forecast for Tuesday was great and not for Wednesday, the answer was: Wednesday morning would be perfect flying weather, very clear, wide visibility etc. 110% good etc.
One should assume that experts would naturally make a recommendation here, so we agreed to postpone.
Tuesday morning: sunshine, not a drop, super clear visibility, no wind.
Forecast for Wednesday still: dull and cloudy.
But a fantastic forecast for Thursday.
So we called and tried to postpone to Thursday.
Not possible. Exclamation mark. When I pointed out the weather, they had to admit that the postponement due to weather difficulties was not the reason, but that the group of 6 people was not available.
We can understand that for a shared flight the appropriate number of people must be present.
We cannot understand that we were simply (even if Italien charmingly) lied to!
We also cannot understand that no attempt was made to organise the group for one of the two beautiful days so that everyone could enjoy the balloon ride. The possibility for Thursday was abruptly cancelled. Wednesday will be flown - basta!
The balloon ride on Wednesday was as expected. It was still sunny when we climbed into the basket, but then - as the weather forecast said - it immediately started to get cloudy. The view was and remained hazy and grey.
It wasn't worth paying such a high price for this. The other two couples were also disappointed.
If the operators hadn't tricked us about the reason for the postponement, we wouldn't have agreed to it either. We had trusted their expert knowledge.
So we cannot recommend this balloon company.