The amphitheater itself was great, they have plenty of locations to buy drinks, etc. they do charge for every single little thing, which is annoying but fine. If it had not been for the end of the night shuttle debacle, this rating would have been 4 stars.
Went to go see Rod Stewart/ Cheap Trick on August 15th. We follow the directions to line up for the shuttle at the end of the concert, and it quickly becomes chaos. There were no ropes to delineate lines, and no staff to keep the snaked line separated, which made it a very dangerous situation. People were crowding, and the temperatures were already dangerously high. I saw multiple people suffering from heat stroke- one unconscious on the ground. When a woman near me began to puke due to heat (not alcohol) we went to go find help. She was taken to the security screening station, last 5+ people sitting in chairs suffering from the heat. Her friend tried to get cold water on to a cooling rag from the staff igloo cooler, and security SCREAMED at her.
I’m younger and healthy, and it was just miserable for me. For others it was very dangerous, and the potential for crowd crush was high. I saw fights nearly break out because there was no defined line. Two security people in a mass of people did nothing.
Some of the staff were working very hard to do their best, but I was so angry on their behalf that the venue did not do better. Hopefully everyone present was able to recover, but shame on this venue for doing the bare minimum.