Excellent attraction! It was a wonderful experience and we learnt so much! We got to walk through a crocodile enclosure, hold a snake, feed some animals and hold a tiny crocodile! The tour lasted about 45 mins which was perfect in the summer heat! There is a small playground at the end and a large gift shop.

Worth every penny. First off wear long sleeves legs and arms there are a lot of mosquitoes. You can tell the animals are so well looked after. The guide was super knowledgeable and we enjoyed our private walk around very much. The children loved holding some of the animals. They learnt so much in this time.

I had a lot of fun here. I was expecting to hold a small crocodile, i was not expecting to walk through their enclosure and come within a meter of a crocodile with no fence between us it was exciting. They also had sevral species of snakes and we got to hold one. When we were with the harless dogs two of them got in a fight but the guide was able to break it up immediately, demonstrating how good they are with the animals. I believe they said most of the animals are rescues, it looks like they have a good home!

Great activity for the whole family. The private tour was easy to walk and stroller friendly. Lots to see and interact with. Our tour guide Aldo was very patient with our curious 4 year old and very knowledgable.

Croco Cun Zoo is a wonderful place for those who want to experience exotic animals up close. Our guide Aldo was friendly, communicative, and very knowledgeable – he introduced us to all the wildlife in the zoo. This place left us with truly great impressions. Thank you!

Fun and interactive experience with animals. We saw deer, crocodiles, lizards, snakes, parrots, turtles, hairless dogs, and wild cats. You can get up close with a lot of these animals. I highly recommend, especially for those used to zoos in the US - you’ll get a very different experience.

I enjoyed it, tour guide was good.. Make sure you spray your self in lots of mosquito repellent before you go in.

Great swimming from shore as the reef keeps out larger waves. Excellent for families.

This is a beautiful park. They have a lot of activities and different places to buy souvenirs, food, and snacks. The beach is beautiful and clean. There is a playground for the kids. They do a great job of encouraging social distance and sanitization of hands.

Boar crew/snorkeling guides were fantastic! My family and I had a great time and overall experience at the reef. I wanna go back again.

great snorkeling experience, beautiful reefs and fishes, recommend

Great place to snorkel. You can get a boat ride out for about $20.

The best one in all Quintana Roo. You can see the reef very near you ! Gorgeous nature 😍

Beautiful reef and a ton of fish. Had one of the best snorkeling experience here.

The dolphins were great, although I felt like their noses were a little torn up from pushing people out of the water. The pictures are priced outrageous ($50 a photo), and you aren't allowed to take any with your own phone. The staff was nice. Everyone spoke excellent English. They did seem to care about the animals, which is a big deal to me. The water was not clear, like in the pictures, but they have multiple locations. The facilities for showering were clean. All in all I would recommend.

The experience itself was memorable. However the picture package is highway robbery and spoils it, also considering that no phones/cameras are allowed to take your own images. The package is offered at 274$!!! It was negotiated down to $140 by a girl named Sara. She was supposed to email a payment link that made these images available. I was willing to pay, but the link wasn't sent. When I followed up and contacted the phone number provided during the sales pitch of the pictures, I was given a high price again. The person wouldn't offer the price of 140$ as given during the visit. Spoils the fun.

I went on this excursion with my two kids on 8/23/25, and overall the experience was wonderful. The price for the three of us was standard, and the dolphin encounter itself was excellent. We were able to touch and swim with the dolphins, and the staff was extremely knowledgeable and friendly, which made the experience even better. One drawback is that you’re not allowed to use your own camera or phone. Instead, a photographer follows you and takes photos throughout the activity. While this is convenient, the price of the photos at the end was absolutely outrageous. Even after trying to negotiate, I felt the cost did not match the value, so I chose not to purchase any. The dolphin experience itself was amazing and worth it, but the photo pricing policy left a negative impression.

Experience was alright, my little one tired of it quickly. (your mileage may vary on that front). As everyone else has pointed out, the photo upselling is outrageous. My overall rating for this place comes from the facilities etc for the dolphins. My spidey sense was tickling with all their over the top “for a blue planet” etc marketing, it felt like marketing alone with no real evidence to back it up. The dolphins themselves are a bit worse for the wear, when I asked about the scratches, assuming it meant they were rescues, it turns out the males do this to each other. I suspect being crowded in a small enclosure makes them act out on each other. Also, the dolphins themselves are bred in captivity, none are rescues. When I did some independent research afterwards, there was a lot about how these environments aren’t really humane for the dolphins themselves. I would not go again

The experience was alright, but I would not do it again. The cost for the actual excursion was already steep, and the photos were absurdly expensive which ultimately ruined it for me. The photos were also very poor quality, and I wouldn't have wanted most of them even with a good price. I ended up purchasing a single photo for $52 USD, and I regret even doing this.

Great views. We spent about an hour watching the dolphins. It is within walking distance to the resort. Several people were Taking part in swimming with the dolphins this was very exciting.

Lots of interaction short excursions perfect if you have little ones

This was a great place to visit. No it's not like your average Botanical Garden you'd see in other parts of North America, but it was beautiful just the same. Highly recommend.

Beautiful nature preserve amidst Mayan ruins. In the jungle (use mosquito repellent) and next to the mangroves. Great hike great trail, great viewing platform. And education and conservation minded as well. We loved this experience.

A beautifully curated window into endemic wildlife, as well as the historical practices of the Maya who occupied this land pre-colonization. Can’t believe this isn’t a more popular spot. Any less than stellar reviews are from those who don’t fully appreciate this sort of environment. Stunning trail (with lookout) in addition to the meticulously maintained botanical collections. Great place to learn some local history / botany, but if that’s not your thing, the beautiful scenery is more than enough to justify a trip. Bring bug spray.

Great place to learn about the local plants and the Mayan culture. Not many amenities and most paths feel like hiking trails.

Good place to visit if you are interested in various trees and Maya culture. We came at round 8:15 in the morning and been there for few hours. Seen few monkeys, hummingbird, butterflies and other. We have been on 2 climbing towers. One steel and one wooden one. The hanging bridge was closed. Lots of mosquitoes, be prepared! They have few washrooms with soap and running water. As of Nov 4,2025 the admission fee was 220 per person. Perhaps that’s why there are hardly any visitors around and why I put 4 stars. The staff was friendly

A nice walk in the jungle, nothing more than that. The amount of mosquitoes is crazy and makes it really difficult to enjoy the place. We didn't see any animals except iguanas. A ticket costs 220 pesos. Overall, I don't recommend the experience.

I came on 5 November 2025 and had a brilliant time, I'd highly recommend a visit. I personally felt the entry fee of 220 pesos was very reasonable. I was desperate to see the monkeys and after reading others' reviews, I got to the park around 10:20am. I didn't see the monkeys on my first full walk round the park but then I found them in several different places, and there were loads! I saw the most, and found them to be the most active, at 12:45, so I think it's really just your luck and being in the right place at the right time. My tips for keeping an eye out for them: if you see a human, staring up at a tree and smiling, I bet they've seen some monkeys. Otherwise, listen for rustling in the tops of trees, and keep an eye out for falling bits of fruit / nut shells - this could be the monkeys dropping them as they eat, which was a good indicator for me as to when they were about. I even saw a baby monkey before I left. I also saw an iguana, a capybara, and loads of birds and butterflies. The route is easy enough to follow - it's marked out on trees and along little stones on the ground, plus the reception staff will give you a map to use and return if you want. I took one and it was handy. The route round is about 2km. It is mostly a path but be prepared that it's not a 'walking' path but rather a trail cleared through the trees to follow, at least for the longer biodiverse section. It's full of tree roots and steps, so unfortunately not for those who struggle with mobility and I'd recommend sturdy, comfortable shoes. There's lots of information plaques, in Spanish, English and Mayan (I think), which talk about the plants, Mayan tradition, and the animals. Very informative. I'll echo what everyone else says about mosquito repellant - come prepared and doused in repellant as they are everywhere. The easiest way to get here is to drive but I got an Uber in each direction from the city centre and although it added to the price, it was convenient and I didn't have to wait more than 5 minutes for a ride home when I was leaving, even though the park is quite far out of the city. There's parking available for those who do drive.

I would highly recommend you not stay here, even if it’s your only option. We arrived with no running water and that went on for two days! Front desk staff kept saying that it would be fixed in an hour, for two days! Once the water did come back we had some sort of swimming bugs that would call the toilet home. Flush them down and an hour later they are swimming in there again. I’m pretty sure they used swamp water to fill the cistern and this appears to be the same water that comes out of the shower and sink taps! The place is also a mess, and I mean mess. Stains on the walls, blood stains on the sheets, the doors falling off the hinges, staff using POOL water to clean the floors and wash the thread bare towels! The restaurant in the middle of the place is no longer part of the resort but stinks the place to high heaven with kitchen exhaust, no latter what time or where the wind blows the smell of used cooking oil hangs in the air. It would appear they paint the room regularly to hide the filth. Everywhere you look has paint droplets. Even the soap bottles in the bathroom were hurriedly painted around and left in place. Don’t believe the plethora of positive reviews you will find online, they have to be from AI bots or some other form of fakery. You can tell the place was once nice but it’s gone downhill since the posted pictures were taken. Eventually the manager, Francesco , was able to get us moved to another property, the beach club next door. I couldn’t get out of there quick enough.

You can tell the hotel is old and could really use some renovation. The furniture was pretty worn down, there was NO HOT WATER and it tasted salty :( Besides this, you get what you pay for. Location is amazing and for having a pool and access to the beach, price range is not too bad.

This place is dingee and has very few amenities. No hot water. No coffee. No drinking water when we arrived. We woke up to sewer smell coming from the shower. We were told to go to the beach club for seats with our wrist bands. When I got there the staff said they were all reserved but they were not full. When my boyfriend’s Mom asked them they said she could sit by the bar. Let’s just say you get what you pay for. It might be slightly better than camping

I give this 4 stars plus. The folks at the front desk are awesome as is house keeping. We did not eat here or drink at the bar, so I can’t speak about the staff there. First off for the reviewers complaining about blood stained towels / sheets. I don’t know where they come from but I rarely, anywhere see masses of people bleeding all over the place. Certainly not here. The stains you may see are from rust. Iron and salt water do not go well together. Iron oxidizes / rusts. Introduce salt water and its rust on steroids. While there may be a bloodstain on a towel or sheet, who knows? And blood has iron in it, so a blood stain may look like a rust stain on laundry. All of the laundry we touched here smelled like clean laundry, just like a fancy schmancy hotel’s laundry. If you have ever owned a boat or lived near the ocean, you know how salt water / wind / sunlight is working overtime trying to destroy everything. Rest easy, you are getting an exceptional value at this hotel. It’s a great beach location (sargassum season is what it is.) The neighborhood is lively and music can play late at night on weekends, but that just means folks are having fun and you should be out there having fun too. As for hot water, it’s not scalding hot, but warm enough for a comfortable shower. The bed was comfortable and I slept almost 9 hours my first night, a Saturday night. The air conditioner was perfect, amazing. We enjoyed our stay and will DEFINITELY come back here.

Good geolocalisation. Beachfront. Good service. Good price. But the quality of the room was not really good; many major thing was broke in rooms like toilet, bed, door, etc...

It is so refreshing to see in the other reviews that my bad experience was not unfounded, worst service, staff and experience ever charged me 600 pesos for a day pass when it clearly say 250 pesos for the day and in addition they refused to serve me food and drinks included in the day pass admission fee worth 400 peso, complete rip off DO NOT Recomend to visit this establishment, there is so many more places to go to in Puerto Morelos.

It's a good deal for the price. Rooms smell and little molding? Sure. Bathrooms need updating? Absolutely. But you want to pay literally five times as much to stay a half mile up the beach? The beds are comfortable, the AC works just fine. Download some movies on your iPad, don't waste your time and bug the staff trying to deal with the TV issues. Just chill. Get you salt on. Save some money.

First of all, the cenotes and surrounding area are beautiful. We started with a trip to the 1st cenote. Then we took the ATVs to a 2nd cenote. Lastly we took the ATVs back for some quick ziplining (3 zipliines). The whole experience was just under 2h. We had the most fun at the 2nd cenote jumping from a zip line into the water. Our guide was quite rushed but very nice and pleasant. The reason I'm only given 3 stars is the overall price and value for money. The tour was fun, but instead of a 45min ATV ride, it was roughly 20-25min. The food was also quite bland. What bothered us the most was the price of the pictures. They told us at the beginning that we weren't allowed to take any phones or cameras with. Generally fine by me, but afterwards they wanted to charge us 60$ for all the pictures together. We could also buy a single picture for 10$. We tried negotiating the price to a more reasonable number, but the owner insisted the lowest they could go was 40$ for all the pics. Still way to expensive and definitely waaaaaay more than we'd pay at home. So generally speaking a pleasant and fun experience, but probably not worth 80$ p.P. and the exorbitant picture prices. Only consolation was that we had a few minutes to take some pics with our phone of the 1st cenote once the whole tour was done, but we were then rushed back to our driver to go home.

We went there 2 weeks ago, I believe it was $15 a person for foreigners. There is another price to visit both cenotes in that area but we had little kids and did not have a lot of time so we only did one. It is not located inside any resort, open to general public. The place is cute, clean, they have picnic tables set up. We went on a Saturday and there was hardly anyone there but our group. This cenote looks like a cave, you go down the slippery stairs to get to it. You can also jump down from an opening at the top or get down by stairs and swim all around. We only did one cenote on this trip and this one was perfect! Our 3 year olds loved it and still talk about the experience :)

Really nice cenote, deep 250+ ft or 70+ metres. Really liked id, jumped from 5m into cave for 2 times. Ypu can spot divers or fishes in the water it is crystal clear. BUT be aware that you cannot take mobile (even in waterproof case) but they will sell you after event sell photos 10$ / pcs or 40$ / all photos. Some people reported to them that DVD was empty, photos not working. So recommend when you will recap photos what professional photographer takes, record video on mobile ... you will at least have something :)

They won't let you take your own photos which is a horrible policy, I would have given them a 5 start review if it wasn't for that stupid idea. They have 2 beautiful cenotes. The "zip line" is very short, and you have to hold on and then jump off to the water which is lots of fun. The ATV are lots of fun, the breaks doing work very well so keep a good distance between you and the front person.

This place was awesome. We had a blast, and we were not in a tour group. Awesome cave swimming with a high jump for the adventurous plus a lot more. We loved the fact that there were friendly dogs and cats all over the place. Good food too. Definitely check it out whether you're on a tour or not (more fun without IMO).

Price is $15 for Cenotes. They have zip lines, horses, and 4 Wheelers $15 each per activity. Cenote was beautiful and water was just barely cool, super clean, and clear.. The food in the restaurant was the best I had while in Mexico. Grilled chicken and fajitas were off the chain. Loved this nice little place.

STAY AWAY. UNSAFE, UNPROFESSIONAL, DANGEROUS. RIP OFF. We did this in January 2021. I really do not recommend this place. Completely unsafe and unprofessional. There are a lot of cenotes to go to, you don’t need this one. - they force you to leave any camera / cellphone when you go on the tour. Then, they have people with cameras taking pictures of you and at the end selling them to you for $10 USD each or $60 USD. If you hide your phone, they kick you out of the tour with no refund. - the zip line in the trees is unsafe. You are given beaten up gardening gloves to slow you down by touching the ropes with the gloves. We got injured doing it. - the atvs are extremely olds. Mine had around 100k kms, it also didn’t have breaks at all. - The included food is a joke. We got quesadillas, they were pretty much empty inside.