I regret to hear that my three days stay at Hall's Gap did not meet my comfort expectations. Incompetent & arrogant is the only way I could describe the staff. Front desk guys were worst & indifferent. They never returned my calls; definitely a lack of professionalism. Misleading Information was the key factor. On the website it specifies "warm salt water" but instead we ended up with a freezing cold swimming pool, mind you this was on day two of our stay. On the first day the pool was completely locked up! My experience at the lodge was not positive therefore I won't be recommending this place.

Great location. Units had everything needed. Kitchenette, TV, basic crockery. Barely any hot water very intermittent, no cold tap required. Main bed extremely hard. Very worn towels. Staff friendly. Couldn't keep room warm as need fob in the slot, so when going for dinner heater was off. Car park close but when raining there were massive puddles around so made it difficult to get into car. Very convenient if need to be close to main street. Cafes close by.

Avoid this motel. It is dirty and run down. Our room was dirty on arrival, so we used the dirty pool while we waited for our room to be cleaned. When we entered the newly cleaned room, it smelt of body odour, the bathroom smelt of urine, the pillowcases had not been changed, the bedcovers/ doonas had not been washed for a long time, the heater for the second room was broken, and under the bed was filthy. The toilet at the pool was disgusting. The reception is mainly closed, as the person in charge is away working in the nearby cafe. The whole place needs a lot of money spent on it and maybe employ a few more people. The manager is totally out of his depth and not coping.

I stayed here with my 2 brothers and my mum, firstly when i was in the pool it was super murky and filled with particles,and smelled like cigarettes, also it gave one of my brotehrs a terrible rash on his foot , it also gave me a super dry throat and made my cough worse. Secondly the receptionist was awfull and rude when my mum was paying he crossed his fingers like it wasn’t going to work?! And he took 20-25 minutes to come and wasnt good with his phone or what he was using cause he didnt awnser,and i want to say the room was disappointing the heater was noisy and hardly worked and the table was broken the top wood was able to lift up,and the shower when i turned the knob not even alot for cold it went freezing and when. I turned hot A little bit and it was boiling and moldy where u put the soap, and i was scared to see my brothers electric blanket on his bed looked like it was gonna catch fire ,and the sheets was so dirty lucky i brang my own blankets

Be careful. I surfed the internet for accomodation in Halls Gap but, because it was cup weekend, options were limited. I came back to Pinnacle Holiday Lodge advertised through Agoda. First look I noticed the FREE CANCELLATION, this was important because were were towing a van to Horsham for our son to borrow and it was hard to confirm arrangements when you are dealing with your kids... things are subject to change ! Two days after booking my son confirmed Ellis's crossing, which is closer to Dimboola, I have a cousin in Dimboola so I cancelled the booking on line. Next morning I received confirmation of cancellation which said No Refund applied to the booking. I paided $285 on my VISA, I cancelled 48 hrs after booking and 3 days before the booking date. A % booking fee would be reasonable but to keep the $285 not so much. I rang Pinnacle who said I needed to ring Agoda. Agoda would refund but Pinnacle needed to approve the refund. Agoda said they were ringing and emailing Pinnacle to approve, Pinnacle said they were not receiving calls or emails from Agoda. Pinnacle were saying they would do every thing they could to help but failed to call or email Agoda on the addresses I sent through. After 2 days of calls back and forth Pinnacle said they were very busy ...to busy to make a call or send off an email.... not so willing to help after all! Finally it was sorted on Saturday, 3 days after cancellation. It seems that when I came back to Pinnacle Holiday Lodge on Agoda's page I clicked on a cheaper price and the condition on that cheaper price was no refund. As the FREE CANCELLATION was obvious in my initial search, the No Refund was in fine print and not clear. I'm sure I'm not the first to get caught and I wont be the last. So be careful. Pinnacle said to call them direct in future, after this example of their customer service .... I dont think so!

Location is great however that is only positive with this dirty, shabby, uncared for accommodation. Need to wash dishes used, which is fine, if there was a plug, dishcloth and tea towels provided. Bathrooms mouldy in the 4 rooms i booked, towels thin, fraying and past use by date. Toaster rusted with dirt and fluff onbread when it popped up 😬😬flickering lights, toilet didn’t flush and would have checked out but had paid in full and given attitude of owner didn’t think i would get refund. Pictures on website are so outdated i cant even imagine it ever looked like this. So disappointing and I feel so ripped off as there were many other nice places in area. No love or care given to this place - avoid

We stayed here for two nights. The kitchenette is fairly lacking in amenities (only electric frypan, no pots, chopping board, or kitchen knife. There was a bread knife but nowhere to slice your bread apart from the sink). Kitchen sponge was old as hell and quite gross. Yes, that’s what we started with when we checked in. Hairdryer in the room doesn’t work. All of the sinks need to have their taps closed super tightly or they’ll drip through the night. The pillows are pretty thin and uncomfortable too. Had to fold it to get to sleep. I can accept an old bedroom for the price range but there are many things in the room lacking in maintenance. Pretty sure you can get a better price in the area. Only good thing is the location and price for a larger room.

Totally surprised. Unsure if we wanted to visit with my son's family. Took the risk - it was amazing. Much, much bigger than you would think. Amazing animals and habitats. Our grandchildren were captivated. A fantastic attraction - under rated and unknown?

⭐️⭐️⭐️⭐️⭐️ Absolutely Incredible Experience at Halls Gap Zoo From the moment we arrived, we were blown away by how beautiful and welcoming this zoo is. A special shoutout to the lovely young lady at the front desk her warm smile and wonderful help set the tone for the day. The girl working in the food van was absolutely incredible friendly, efficient, and so lovely to chat with. And to the amazing keepers who guided us through the most unforgettable Rhino experience wow! Their knowledge, passion, and care for these magnificent animals made it truly magical. Getting up close and learning about the rhinos was something we’ll never forget. Halls Gap Zoo is a credit to everyone who works there. It’s not just a zoo, it’s an experience full of heart, beauty, and incredible people. Highly recommend to everyone! 🦏✨monique and Nathan

A real surprise. Was not expecting a zoo this incredible in this location. Great layout, and plenty of free range animals to get close to. The deer were hilarious and friendly. Get a few feed bags for the walk through the zoo. Also has a great playground inside.

A great little zoo with a relaxed vibe and plenty to see. Grabbed a food bag each at the entrance and had a blast feeding the friendly deer; it definitely added to the experience. The meerkats were hilarious, constantly popping up and checking us out like tine security guards. Paths are easy to follow which helped when a deer ate my map! We saw a good mix of native and exotic animals and the staff were friendly and knowledgeable. Halls Gap Zoo is definitely worth a visit if you're in the Grampians area.

Fantastic Zoo! We spent a solid 2–3 hours exploring the winding paths, each lined with enclosures featuring a great mix of wildlife—local favourites and international species, from tiny marsupials, monkeys🐒 or reptiles to towering Giraffe's 🦒 The entry fee might feel a bit high at first, but once you see the scale and care involved (rhinos and giraffes aren’t exactly cheap), it’s easy to understand why. Friendly deer and peacocks roam freely and are happy to be hand-fed with feed bags available for purchase. It’s a well-kept, thoughtfully laid-out zoo that makes for a great half-day outing. Definitely worth a visit if you’re in the area.

I didn’t plan on visiting the zoo whilst visiting the Grampians/Halls Gap, however I couldn’t help myself after reading the reviews. It is absolutely amazing there! The animals appear to be well looked after and loved, they all have more than suitable enclosures and then you’ve got the free roaming animals which makes it feel so different to most zoos. I would definitely make another trip here just to go to this zoo, hopefully next time I plan ahead and can try out the animal experiences. Not as many animals as mainstream zoos, however the circuit walk, being able to hand feed and get up close & personal with the roaming animals, and the fact that the animals in enclosures there seem genuinely happy makes up for that factor. Be mindful of the deer ambushing you for the feed though! 😂

Friendly and informative staff, large range of animals (rhinos and giraffes were the kids favourites). Clean and good layout to follow around. Enjoyable morning with the family.

Dropped by here in the late afternoon. Not sure whether it wasn't opened or already closed for the day. Anyway it was worth coming and exploring the outside of the Centre.

We were lucky to have weather that was lovely, although it was a bit cool and fresh, the sun was shining. A nice fresh winter's day. The kangaroos lazying in the sun, few Emu, and a kookaburra. Its a place I will return to for more adventures, during the summertime.

All the information you need. The cafe is nice as well.There a couple of nice,easy walks

information center open, but cultural center/museum closed due to water damage(?). cafe was also closed. information center sells a number of nice and interesting souvenirs and local products. worth checking out, but probably only indeed the cultural center is open. walking through to a large grass patch after the cultural center found us a number of emus and a few kangaroos!

Cultural centre is closed. Info centre Cafe hasn't opened for years. Small giftshop. That's about it. Wetland walk is terrible and land is screaming out for Management. Wood, leaves and branches everywhere. Really disappointing as it used to be the highlight of the Grampians.

A must see/do experience whilst visiting the Grampians. The film is very entertaining with the history of the area, from many perspectives. The cafe & gift shop are a delight. Try the Lemon Myrtle Scones with a coffee.... unreal, delicious. A memorable experience.

I remember when this was being built and although it still looks good, some of the displays are getting tired, although the information is still good. Located just outside of Halls Gap you can walk or ride along well made paths. Inside is a small cafe where you can dine on fresh food and refreshments. Outside are some excellent interpretation boards that give a history of the area and the life prior to white settlement. The retail shop is extensive with lots of interesting items. There is plenty of parking under the shaded gums. The place is wheelchair friendly and in fact you can motor on your wheelchair from town to the centre. Very kid friendly with lots for the little ones to do. I would say you could spend at s minimum and hour here. There are tours available as well. Enjoy.

Speechless. Incredible lookout! It's a quick stroll to the lookout, you can see the lookout from the carpark! suitable for everyone of all abilities. If you want to go for a longer walk there are some more challenging trails surrounding the platform that allow you to take in the views. It's very high up so it's very cold, bring a jacket and some warm pants! Unless it's summer of course. I could stay up there for hours just taking in the view, a must see of the Grampians!

On that rainy day, the viewing platform I had been so looking forward to visiting seemed draped in a delicate veil. Thick mist concealed the distant mountains and the horizon, turning what should have been a wide, open view into something hazy and unreal. In that moment, a touch of disappointment welled up in me, as though I had missed the chance to see the most beautiful painting. Yet, as the light rain tapped gently against the railing and the fog drifted slowly with the wind, a different kind of charm emerged—the world felt quiet and mysterious, like stepping into an unfinished ink painting. Although I wasn’t able to witness the vast and magnificent scenery I had hoped for, I could still sense the allure of nature. And perhaps it was this very incompleteness that became a new source of anticipation. In my heart, I made a quiet promise: next time, on a clear and sunny day, I will return to let this unfinished landscape find its perfect ending in my memory.

Guys, don’t miss this place! We actually planned to come for the sunrise but couldn’t make it, and still — it was absolutely beautiful. You can visit anytime of the day and it’s worth it. I’d say this is one of the best lookout points in the Grampians. It’s super easy to access, just a short two to three minute walk from the parking area, and there’s plenty of parking too. It’s also accessible for people with disabilities, which is great. Definitely one of the places I’d highly recommend!

Absolutely stunning views from this lookout across the valley! Short drive from Halls Gap through windy roads, signs will lead the way. Less than a minute walk from the car park with no steps/stairs, accessible for everyone. There’s a viewing point on the left where you look over the cliff rocks towards the dam and another lookout to the right where you can directly see the dam. There’s drop toilets by the car park too. A must see! ⛰️

This is easily a must see when visiting Geriwerd. It is very rasy to drive to, the lookout is about a 30 second walk from the carpark, is wheelchair accessible and is absolutely stunning.

One of the best and easiest lookouts in Grampians to access. No difficult climb, or hours of waking. Just a quick few steps out of the car. Accessible to most people. Stunning on a nice clear day.

The best look out at the Grampians in my opinion! It’s the other side view of Grampians then Reid’s lookout! 5th time I have been here! Still amazing!

★★★★★ Absolutely amazing spot! Reeds Lookout offers one of the best sunsets I’ve ever seen, breathtaking views over the mountains and valleys that light up in golden and pink tones as the sun goes down. It’s peaceful, stunning, and the perfect place to pause and take it all in. A must-visit if you’re anywhere near the Grampians.

Such a wonder!! I felt so close to nature and could see almost every colour in sky. A must visit place when you visit Grampians. Easy drive. Good parking space. One thing to keep in mind is the sky needs to be completely clear. If cloudy then you will miss the real beauty.

If you are looking for a great viewpoint at Grampians, this is a good option as it is very close to the car parking. You don't need to walk far to soak in the views. The car parking is for free as well! The views are magnificent, can highly recommend.

If you take the time to wait here for a sunset, it will undoubtedly become one of the most magical moments of your trip. Watching the sun gradually descend along the horizon, painting the sky in hues of gold and crimson, makes every effort to get here feel completely worthwhile. The parking is extremely convenient, making the spot ideal for families, seniors, and children alike — even wheelchairs and strollers are thoughtfully accommodated. The combination of breathtaking views, ease of access, and family-friendly facilities makes this place an experience I would wholeheartedly recommend to all my friends!

Any place you can drive all the way to see the view without needing to get out of the car is good. However it's a bonus if you do get out... Fantastic views when we visited, even with rain showers in the area Two excellent view points that are well fenced off.

Good spot for easy viewing of the beautiful country I feel so lucky to call home. I use a cane and can't do a lot of the paths but I was able to manage this with my cane and the railings. Not really recommended for wheelchairs, unless you've got sick off road wheels 😊 Fun fact: some of the paths around the Grampians are not the best because they were made by unqualified people back in the 1930s when there was a lack of work, so they made jobs for people to make paths to get to hard but beautiful spots in the Grampians. Go Australia 🦘

Visited this Lookout on a Public Holiday. Reeds Lookout offers some of the most spectacular views in the Grampians National Park. From here, you can look the magnificent surrounding landscapes, including cliffs and green lush valleys. Not only are the views amazing, but the lookout is also incredibly accessible. Its just a short 1 min walk from the parking lot, making it easy for visitors of all ages and fitness levels to enjoy. It’s perfect for photos – the scenery is nothing short of breathtaking, and you’ll definitely want to capture every bit of it. Best of all, it’s easy to find, and there’s plenty of parking nearby. Highly recommend this spot for anyone visiting the Grampians! 📸🌄

Silverband Falls is a gentle reward at the end of a peaceful forest walk. The narrow stream cascades down layered rock with quiet persistence, its sound soft and meditative against the hush of the bush. Moss clings to the cliff face, and the water traces delicate paths over stone, inviting close observation. We paused beside the falls, feeling the cool spray and listening to birdsong echo through the trees. It’s a place that invites stillness and reflection; subtle, serene, and deeply grounding.

A really easy and relaxed walk. Worth stopping for after doing all the other walks back along the road.

If you ever take a trip to Halls Gap or Grampians National Park, don't forget to visit this amazing waterfall. This was not in my list when we go there. I visited there on first week of July and the waterfall is just amazing. I thought to visit this after seeing a name board. So worth visiting. You need to take a short walk from car park and you will meet this amazing waterfall. The walk is moderately challenging as pathway may cover with small water ways. Despite that it was an easy walk. Will take around 15-30 mins. The surrounding was also so beautiful

This hiking trail is easily accessible from the car park and suitable for kids. The trail leads to a stunning waterfall located in a beautiful area. It's an ideal spot for a picnic lunch, exploring the surroundings, and continuing on with your travels. The trail is flat, without any hills to climb, and offers opportunities to spot various animals. It's especially worth visiting after heavy rainfall.

Very easy walk for all levels of ability, relatively flat terrain. Interesting lack of running water in the rocky creek/river bed. The falls come into view and I guess depending on the rainfall will be how impressive the falls are on the day. Beautiful gully, easy walk, but if you're expecting Mc Kenzies Falls, your going to be disappointed. Still worth the photo opportunity

Visited during start of summer. Small waterfall tucked in nicely in the woods. Enjoyed the trail towards the waterfall. You can actually go very near to the waterfall. But I assume, things will be different during wet seasons. Loved the sound of the winds gushing the trees. If you are coming from Bellfield side, you have to drive past the waterfalls to reach the car park. Can be tricky, if you don’t realise because, of network connectivity issue. Better have offline maps beforehand. No toilets, ample parking spots. Trail is kids and seniors friendly. But prams might find it tricky. Include in your list if you have spare time.

Fairly easy walk; mostly flat. Can be muddy towards the end. A most unusual looking waterfall as the rock layers are very much horizontal all the way down the face.