加尔各答（亦写作“Calcutta”）的50家最佳酒店

Alishan

（由 Google 翻译）我们去吃了自助早餐，从未见过如此快捷的服务，在如此拥挤的环境中，两个小时内没有一张桌子空着。我们带着小孩安静地享用早餐，无需重复询问，也无需要求清理桌子。团队的协调非常出色。您还想享受与家人共度美好时光吗？向餐饮团队致敬，印象非常深刻。继续保持良好的团队合作。 （原文） We went for buffet breakfast and never seen such a swift service that in such a crowded scene, not a single table was vacant for a min for 2 hours, we had breakfast peacefully with small kids, never had to ask anything twice, and never had to ask to clear table. Team's coordination was superb. What else u want to have a nice time with family. Kudos to the FnB team, highly impressed. Keep up the good team work.

（由 Google 翻译）我们最近带着三岁的双胞胎女儿在加尔各答JW万豪酒店度过了美好的四晚，这是一次令人难忘的体验！从入住到退房，一切都顺畅无阻，处处洋溢着温馨。 衷心感谢Raima，她竭尽所能让我们一家人感受到宾至如归的温暖——她细致入微的关怀和体贴周到的举动令人印象深刻。客房部的Sukanto也值得特别一提——我们的房间始终保持一尘不染，他确保每一个细节都完美无瑕，让我们和孩子们倍感舒适。 行政酒廊是我们此次入住的一大亮点——优雅的环境、周到细致的服务以及全天候供应的美味佳肴。酒店的整体餐饮体验非常出色；每一餐都令人愉悦！ 最让我们感动的是，酒店的每一位员工都热情地欢迎我们的小女儿们。她们的笑容说明了一切——她们玩得非常开心！ 感谢加尔各答JW万豪酒店为我们带来如此难忘而温馨的体验。我们带着美好的回忆离开，并期待着很快再次光临。强烈推荐给追求奢华、舒适和真诚待客之道的家庭。 （原文） We recently enjoyed a wonderful 4-night stay at JW Marriott Kolkata with our twin 3-year-old daughters, and it was an experience to remember! From check-in to checkout, everything was seamless and filled with warmth. A heartfelt thanks to Raima, who went out of her way to make our family feel truly special — her personal attention and thoughtful gestures were remarkable. Sukanto from the housekeeping team deserves a big mention too — our room was always immaculate, and he ensured every little detail was perfect for us and the kids. The Executive Lounge was one of the highlights of our stay — elegant ambiance, attentive service, and delicious food throughout the day. The overall dining experience at the hotel was exceptional; every meal was a treat! What touched us most was how welcoming everyone was towards our little daughters. Their smiles said it all — they had a great time! Thank you, JW Marriott Kolkata, for such a memorable and heartwarming experience. We left with beautiful memories and would love to return soon. Highly recommended for families looking for luxury, comfort, and genuine hospitality.

（由 Google 翻译）这家酒店在设计、服务和餐饮方面都堪称一流。我们住了几天，酒店在舒适度和热情款待方面都给予了我们充分的满足。酒店提供专属出租车服务，让游客和商务旅客即使身处郊区也能轻松出行。 （原文） An outstanding hotel in design, service and cuisine. We stayed for several days and all aspects of our comfort and hospitality were met throughout. Dedicated taxi services make the out of town location seamless for tourists and business travellers.

（由 Google 翻译）优雅的优质房产，干净整洁。 视野极佳，可欣赏郁郁葱葱的绿地和城市交通景象。 我们入住期间，工作人员似乎对餐厅的营业时间有些混乱。我们不得不来回走动才得知餐厅已关闭/正在清洁，尽管之前被告知点菜餐厅是开放的。 此外，他们的孟加拉英语口音也让我们略感难以理解。 （原文） Excellent property of elegance.Clean Great view of the lush green lands and the city traffic . The staff seems to be a little confused about the schedules of restaurant operations during our visit. Had to walk front and back to hear it's closed/cleaning was is process , although we were told the ala carte was open. Also it was slightly difficult for us to understand their Bengali English accent.

（由 Google 翻译）尝试了他们的自助午餐。体验糟透了。大部分菜品都是典型的孟加拉菜。没有饮料供应。孩子们没法在这里玩，因为菜单上没有饮料选项。没有烧烤吧台。虽然他们有很多服务员，但他们要么感到困惑，要么根本不在乎。餐厅经理也显得有些茫然。或许他们需要一些国际经验，来学习如何接待来自不同文化背景的客人，以及如何了解多种菜系的自助餐。祝你好运。以后再也不来了。 （原文） Tried their lunch buffet. Horrible experience. Majority of their dishes were from typical Bengali cuisine. No provision for drink. Children can not enjoy the place because their menu doesn’t have any option for that. No barbecue live counter. Though they have many serving staffs, but they are either confused or don’t care. Restaurant manager appeared confused. May be they need international exposure how to handle guests from different culture and about multi cuisine buffet. Good luck. Never again.

（由 Google 翻译）抵达酒店后，我们被工作人员的热情所淹没。感觉有点不真实。有人自我介绍并问我们一个问题，我还没来得及回答，另一个工作人员就打断我们，又问了同样的问题。给管理层的建议——请培训员工互相尊重。我也觉得员工如果在评论中出现自己的名字会得到奖励。这种做法太过分了，请调整一下。 由于大堂座位不足，我们只能在房间里办理入住手续。这太奇怪了！他们收集身份证明文件，然后把文件送到房间，但文件不齐全，我不得不把文件送到楼下，最后不得不下楼去办理。给管理层的建议——在大堂办理入住手续——增加座位。 我们住的是行政房；房间非常舒适宽敞，配有书桌和浴缸。 可惜的是，房间的视野里可以看到成堆的垃圾，但我认为酒店后面的景色相对更好一些。 尽管存在缺点，但 JW 万豪酒店仍然是这个我认为相当没有吸引力的城市中的一片绿洲。 （原文） Upon arrival at the hotel we were very overwhelmed with the staff. It was kind of unreal. We would have one person introduce themselves and ask us a question, and before I had a chance to respond, another staff member would interrupt and ask the same question. Advice to management — please train your staff to respect each other. I also sense staff are rewarded to get their name featured in reviews. It’s too aggressive, please adjust. Due to the lack of seating space in the lobby; the check-in process was completed in our room. This was very weird! And they collect identification documentation and hike I the room but it was incomplete so I had to send documents down and ultimately I had to go downstairs to complete the job. To management - complete the check-in in the lobby — add more seating. We had an executive room; it was super comfortable and large with a desk and a bathtub. Unfortunately the views include mounds of trash but I think the back to the hotel is relatively better. Despite the drawbacks the JW Marriott is an oasis in what I would consider a pretty unappealing city.

Nuce

Nuce

（由 Google 翻译）加尔各答欧贝罗伊大酒店——经典体验 我在欧贝罗伊大酒店的住宿体验令人难忘。酒店完美地融合了旧世界的魅力与现代的奢华。从宏伟的殖民时期建筑到热情专业的服务，一切都令人感觉一流。 房间宽敞、干净，维护良好。餐厅的食物非常美味，尤其是自助早餐，菜品丰富多样。工作人员彬彬有礼，随时准备提供帮助，让您倍感宾至如归。 酒店地处中心位置，是探索加尔各答的理想之选。酒店内的泳池区和绿植，让您远离喧嚣，享受宁静的休憩之所。 价格略高，但考虑到酒店舒适、优质和热情的款待，一切都物有所值。 （原文） The Oberoi Grand, Kolkata – A Classic Experience My stay at The Oberoi Grand was truly memorable. The hotel beautifully blends old-world charm with modern luxury. From the grand colonial architecture to the warm and professional service, everything felt top-class. The rooms are spacious, very clean, and well-maintained. The food at the restaurants was delicious, especially the breakfast buffet with so many fresh options. The staff are polite, always ready to help, and they really make you feel welcome. The central location is another big plus—perfect for exploring Kolkata. The pool area and greenery inside the property offer a peaceful escape from the busy city. It’s a bit on the expensive side, but worth it for the comfort, quality, and hospitality you receive.

（由 Google 翻译）豪华酒店中的豪华之选……充满旧世界的魅力和怀旧的氛围。 如果您计划入住滨海大道地区……一定要入住欧贝罗伊大酒店。 每晚价格在5000到7000之间，非常划算，旺季时可入住双人间，享受配备所有舒适设施的大套房。 您一定会爱上这里的装潢和令人惊艳的孟加拉/印度美食。 强烈推荐。 （原文） Grandest of Grand hotels...the old world charm & the nostalgic feelings. If you plan to stay in the Esplanade area...do stay in Hotel Grand Oberoi. You get a very good bargain at a range of 5k to 7k for a night, double occupancy during peak seasons for a big suite with all comforts. You will love the decor & the amazing bengali/ Indian cuisine. Always recommended.

（由 Google 翻译）欧贝罗伊大酒店 (Oberoi Grand) 是加尔各答市中心一座优雅的地标建筑。步入酒店的那一刻，您将置身于一个融合殖民时期魅力与现代奢华的世界。酒店的历史建筑、气派的大堂和宁静的庭院泳池，使其成为永恒的经典。 客房宽敞明亮，装饰高雅，配备了您所需的一切舒适设施。然而，最令人赞叹的是无可挑剔的服务——每位员工都竭尽全力，让您感到宾至如归，真诚热情，注重细节。 酒店的用餐体验同样卓越非凡。从丰盛的早餐到在 Baan Thai 或 La Terrasse 餐厅享用的精致菜肴，每一道菜都精心烹制，美味可口。酒店氛围优雅而温馨，是休闲和商务住宿的理想之选。 入住欧贝罗伊大酒店不仅仅是住宿，更是体验加尔各答文化传统、奢华和热情好客的极致体验。在这里，您将留下难忘的回忆。 （原文） The Oberoi Grand is truly a landmark of elegance in the heart of Kolkata. The moment you step inside, you’re transported into a world that blends colonial charm with modern luxury. The heritage architecture, grand lobby, and serene courtyard pool make it a timeless classic. The rooms are spacious, tastefully decorated, and equipped with every comfort you could wish for. What stands out most, however, is the impeccable service — every member of staff goes above and beyond to make you feel special, with genuine warmth and attention to detail. The dining experience is exceptional as well. From lavish breakfast spreads to fine dining at Baan Thai or La Terrasse, every meal is crafted with care and flavor. The atmosphere is refined yet welcoming, perfect for both leisure and business stays. Staying at The Oberoi Grand isn’t just about accommodation — it’s an experience of Kolkata’s heritage, luxury, and hospitality at its finest. A stay here leaves you with unforgettable memories

（由 Google 翻译）加尔各答最古老、位置最好的酒店之一。这家酒店的一切都很好。对于加尔各答人来说，这是一种怀旧。 （原文） One of the oldest and best located hotel in Kolkata. Everything is fine with this hotel. For calcuttans it's a nostalgia.

（由 Google 翻译）加尔各答欧贝罗伊酒店是一家豪华酒店。这家典雅的酒店坐落在一栋建于19世纪80年代的富丽堂皇的别墅内，距离胡格利河步行11分钟，距离维多利亚女王纪念碑3公里。 靠近市场、地标建筑和商业中心。客房舒适宜人。 （原文） The oberoi Kolkata is grand hotel.Housed in a palatial villa dating from the 1880’s, this elegant hotel is a 11-minute walk from the Hooghly River and 3 km from the Victoria Memorial. Close to the markets, landmarks and business centres. Good comfortable rooms

（由 Google 翻译）⭐️⭐️⭐️⭐️⭐️ 入住加尔各答ITC皇家孟加拉酒店，体验无与伦比。踏入酒店的那一刻，酒店本身就给人一种宏伟的感觉——宽敞、优雅、充满个性。房间一尘不染，设计精美，各种舒适设施一应俱全。 酒店员工值得特别表扬——专业、热情，随时准备提供帮助，但又不会过分热情。自助早餐种类丰富，每样食物都很新鲜。 总而言之，这不仅仅是一次住宿，更是一次体验。奢华与舒适的完美结合。期待再次入住。 （原文） ⭐️⭐️⭐️⭐️⭐️ Stayed at ITC Royal Bengal, Kolkata, and the experience was top-notch. The property itself feels grand the moment you step in—spacious, elegant, and full of character. The room was spotless and well-designed with every small comfort in place. The staff deserves a special mention—professional, warm, and always ready to help without being over the top. The breakfast buffet had a huge spread and everything tasted fresh. Overall, it’s not just a stay but an experience. Perfect mix of luxury and comfort. Would love to visit again.

（由 Google 翻译）我在ITC皇家孟加拉酒店的入住体验真是太棒了！✨ 令人惊叹的建筑和优雅的室内装潢完美融合了宏伟气派与现代精致。宽敞的客房设计精美，既散发着皇家魅力，又配备了所有您梦寐以求的现代化舒适设施。🏰 酒店员工热情、专业、细致周到的服务始终超出我的预期，他们总是面带微笑，随时准备提供帮助。💫 用餐体验也令人愉悦，种类繁多的美味素食和荤菜在令人愉悦的氛围中供应，每一餐都令人回味无穷。🍽️ 酒店优越的地理位置和宁静的环境，让整个入住过程都倍感舒适放松。办理入住手续非常顺利，这尤其要感谢前台团队，他们的热情和高效给我留下了深刻的印象。在这里的每一刻都完美诠释了ITC皇家孟加拉酒店所代表的奢华生活。 我由衷地向所有追求极致舒适、完美服务和难忘入住体验的客人推荐这家酒店。毫无疑问，这是我享受过的最棒的奢华体验之一！💖🌟 （原文） My stay at ITC Royal Bengal was truly exceptional! ✨ The stunning architecture and elegant interiors seamlessly combine grandeur with modern sophistication. The spacious rooms are exquisitely designed, offering a royal charm alongside all the modern comforts one could wish for. 🏰 The staff consistently exceeded expectations with their warm, professional, and attentive service, always ready to assist with a cheerful smile. 💫 Dining was a pure pleasure, with an extensive variety of delicious vegetarian and non-vegetarian dishes served in a delightful atmosphere that enhanced every meal. 🍽️ The hotel’s prime location and tranquil ambiance made the entire experience indulgent and relaxing. The check-in process was smooth, thanks especially to the front desk team, whose kindness and efficiency made a lasting impression. Every moment here embodied the luxurious living synonymous with ITC Royal Bengal. I wholeheartedly recommend this destination to anyone who appreciates exceptional comfort, flawless service, and unforgettable stays. Without a doubt, this was one of the finest luxury experiences I have enjoyed! 💖🌟

（由 Google 翻译）我们最近在这家酒店庆祝父母的结婚纪念日，这几个月来一直计划着，一切都应该安排妥当，但令我惊讶的是，我们到达时，却出现了一个不愉快的情况：行李晚了30分钟才送到房间，之后房间里的安排也变得很糟糕，包括生日蛋糕。我把这些情况告诉了经理，得到的回复是“女士，请问有什么可以帮您解决的吗？”他们没有采取措施，而是问我该如何解决。 客房服务人员非常棒，而且非常有礼貌，所以这是一次不错的体验，但服务确实需要改进。对于如此高昂的费用，您至少应该期望的是良好的服务。 （原文） We recently stayed at the hotel for my parents anniversary which was planned from months before and everything should have been organized but to my surprise when we arrived it started with a bad note where our luggage was delayed by 30 minutes to be delivered to the room and next the arrangements which were made in the room was for a birthday including the cake. And after informing these to a manager I got a reply “ ma’am what can we do to solve this for you” instead of doing something they asked me how to solve it. The housekeeping staff were amazing and very polite though not to forget so it was a good experience but the service definitively needs to improve. As for paying such a high rate the minimum you expect is good service

（由 Google 翻译）我太爱ITC皇家孟加拉酒店的住宿体验了！✨ 从宏伟的建筑到奢华的内饰，这里的一切都彰显着优雅与舒适。房间宽敞，设计精美，完美融合了现代气息与皇家风范。🏰 员工服务无可挑剔——彬彬有礼、专业周到，总是面带微笑地提供帮助。💫 食物美味可口，种类丰富，用餐环境也让每一餐都倍感尊贵。🍽️ 酒店地理位置优越，整体氛围让人倍感呵护和放松。这真是一次难忘的体验——是我住过的最棒的豪华酒店之一！💖 强烈推荐给所有热爱优雅、舒适和温馨氛围的客人。🌟 （原文） Absolutely loved my stay at ITC Royal Bengal! ✨ From the grand architecture to the luxurious interiors, everything here speaks of elegance and comfort. The rooms are spacious, beautifully designed, and offer a perfect blend of modern touch with royal vibes. 🏰 The staff service was outstanding — polite, professional, and always ready to help with a smile. 💫 The food was simply delicious with a wide variety of options, and the ambiance made every meal feel special. 🍽️ The location is excellent, and the overall atmosphere makes you feel pampered and relaxed. Truly a memorable experience — one of the finest luxury stays ever! 💖 Highly recommended for anyone who loves class, comfort, and warmth. 🌟

（由 Google 翻译）在ITC皇家孟加拉酒店的住宿体验简直太棒了！ 我非常喜欢在ITC皇家孟加拉酒店的时光。酒店的服务热情周到，每位员工都热情友好、细致入微，随时准备提供帮助。房间优雅舒适，餐饮一流，整体氛围奢华而令人难忘。 强烈推荐这家酒店给所有在加尔各答寻求高端体验的人。我已经迫不及待地想再次入住！ （原文） Had an amazing stay at ITC Royal Bengal! I absolutely loved my time at ITC Royal Bengal. The hospitality was truly outstanding — every staff member was warm, attentive, and always ready to help. The rooms were elegant and comfortable, the food was top-notch, and the overall ambience made the stay feel luxurious and memorable. Would definitely recommend this place to anyone looking for a premium experience in Kolkata. Can’t wait to visit again!

（由 Google 翻译）我最近入住了加尔各答ITC皇家孟加拉酒店，这绝对是我加尔各答最棒的五星级酒店体验之一。这是我第一次预订豪华套房，房间宽敞舒适、格调高雅，设计也经过精心考量。 酒店对细节的关注令人赞叹。从鞋刷、擦鞋器到鞋柜收纳工具，以及世界一流酒店应有的各种高端设施，无不体现着真正的奢华。 套房设有专门的厨房，可供客人制作小吃和咖啡，并配备两间浴室，一间供客人使用，另一间供住客使用。卧室采光极佳，可欣赏加尔各答壮丽的城市景观。此外，套房还设有独立的沙发和大厅，非常适合会议和讨论。 最独特的亮点之一是户外阳台区，客人可以走到阳台上悠闲漫步，这一罕见的设施为入住体验增添了舒适和尊贵的氛围。 ITC皇家孟加拉酒店的热情好客、室内设计和豪华设施，让这次入住成为一次难忘的回忆。 如果您正在寻找加尔各答最好的豪华酒店，或计划预订加尔各答的五星级酒店套房，我强烈推荐ITC Royal Bengal套房。 （原文） I recently stayed at the ITC Royal Bengal, Kolkata, and it was truly one of the best 5-star hotel experiences in Kolkata. I booked a luxury suite for the first time, and the room was absolutely fantastic spacious, elegant, and thoughtfully designed. The attention to detail was awe-inspiring. From a shoe brush, shoe shiner, and shoe storage tool to every premium amenity you could expect from a world-class property, everything reflected true luxury. The suite featured a dedicated kitchen area for making snacks and coffee, along with two bathrooms one exclusively for guests and another for the resident. The bedroom was beautifully lit, offering a breathtaking city view of Kolkata, and there was also a separate sofa and hall area perfect for meetings and discussions. One of the most unique highlights was the outdoor balcony area, where guests could step out for a refreshing stroll, a rare feature that added to the comfort and grandeur of the stay. The hospitality, interior design, and luxurious amenities at ITC Royal Bengal made this an unforgettable stay. If you are looking for the best luxury hotel in Kolkata or planning to book a suite at a 5-star hotel in Kolkata, I would highly recommend the ITC Royal Bengal suites.

（由 Google 翻译）抱歉，这家酒店超出了我们的预算。 它远远超出了普通人所能负担的范围。 想来这里，你至少需要每月10万卢比左右的收入。 作为客人，你可以体验一次它的奢华， 但我从未进去过，所以对里面的设施不太了解。 不过，从外面看，它真是气势恢宏。 建筑和周围环境都体现了它的皇家风范—— 名副其实！ 如果有机会，我真想去看看。 但作为一名军人，我的积蓄不够住这里，兄弟🤗 现实是，它超出了我们的承受范围，所以我们只能远远地欣赏它了。 （原文） Sorry, this hotel doesn’t fit into our budget. It’s far above what a common man can afford. To visit here, you need a minimum income of around 1 lakh per month. As a guest, you can experience its luxury once, but I’ve never been inside, so I can’t say much about the facilities. However, from the outside, it looks truly magnificent. The infrastructure and surroundings reflect its royal charm – as grand as its name! If I ever get a chance, I’d love to visit once. But as a soldier, there’s not enough savings to stay here, buddy 🤗 The reality is, it’s beyond our reach, so we’re happy admiring it from afar.

（由 Google 翻译）这里的员工确实需要接受专业的宾客服务和待客之道培训。他们中的一些人似乎忘记了自己身处服务行业，少数员工的失职行为影响了整个团队的形象和士气。 此外，酒店没有合适的自行车停放设施。如果您将自行车停放在泰姬孟加拉酒店后方（很可能是员工停车场），取出来会非常费力，即使寻求帮助，工作人员也不会提供协助。感觉开车来的客人反而受到了更好的待遇，这令人非常失望，也无法接受。 我真诚地请求酒店管理层培训员工，让他们能够平等地尊重和热情地对待每一位客人。我本人也曾在服务行业工作，并且毕业于印度酒店管理学院（IIHM），我深知提供优质服务的重要性。 希望我的反馈能够帮助改善整体宾客体验。🙏 （原文） The staff here really need proper training on guest handling and hospitality. Some of them seem to forget that they are part of the service industry, and because of a few employees, the overall team’s image and morale get affected. Also, there’s no proper bike parking facility. If you park your bike at the back of Taj Bengal (most likely the staff parking area), it takes a lot of effort to take it out, and even after asking for help, the staff don’t assist. It feels like guests arriving by car receive better treatment, which is quite disappointing and unacceptable. I sincerely request the management to train their staff on how to treat every guest with equal respect and warmth. Being from the service industry myself and a graduate of IIHM, I understand the importance of delivering good hospitality. Hope this feedback helps in improving the overall guest experience. 🙏

（由 Google 翻译）我们在泰姬孟加拉酒店（Taj Bengal）的长住体验非常棒。从入住到退房，一切都无可挑剔。酒店员工在我们整个入住期间都非常礼貌周到，乐于助人。他们照顾到了我们的每一个需求。至于餐饮，我们在所有餐厅——Cal 27、Sonargaon、Souk 和 Chinoserie——都享受到了独特的美食体验。总而言之，这是一次非常愉快的住宿体验。 （原文） Our experience at Taj bengal during our werk long stay was great. Right from entering hotel, check in and check out process, everything was impeccable. The hotel staff had been very courteous and helpful during our entire stay. They took care of our every needs. Regarding Food we had a unique culinary experience in all of the restaurants - Cal 27, Sonargaon, Souk, Chinoserie. Overall a very pleasant stay

（由 Google 翻译）这是一家非常豪华的酒店，景色、艺术品和家具都令人着迷。员工的服务态度也非常有礼貌。氛围很好。但他们应该更加注重食物的质量和口味。开胃菜和甜点的种类实在太少了。就连我对午餐主菜的选择也非常不满意。自助餐区应该更宽敞一些。总的来说，除了食物之外，体验还不错。 （原文） It is a very luxurious hotel with mesmerizing views, arts and furnitures. The behaviour of stuff is also very polite. Nice ambience. But food quality and taste is something on which they should be focusing more. Number of variety for starters and desert are not good at all. Even I am very much dissatisfied with the options of main course section for lunch.Buffet area should be more spacious. Overall a nice experience except the food

（由 Google 翻译）加尔各答黄金标准的酒店服务 在泰姬陵孟加拉酒店 (Taj Bengal) 享受完美住宿！这家酒店令人叹为观止，各方面都堪称一流。 客房：宽敞、优雅、极其舒适，配备您所需的一切现代化设施。 服务：简直无与伦比。员工细心、专业、热情，让您感到宾至如归。 餐饮：优质多样，品质卓越。早餐种类丰富，绝对值得一尝。 设施：泳池和其他设施维护良好，是放松身心的绝佳去处。 （原文） The Gold Standard of Hospitality in Kolkata A flawless stay at the Taj Bengal! The hotel is a stunning property that excels in every aspect. ​Rooms: Spacious, elegant, and extremely comfortable with all the modern amenities you could need. ​Service: Simply outstanding. The staff is attentive, professional, and genuinely warm, making you feel truly valued. ​Food: Excellent quality and variety. The breakfast spread is fantastic and a must-try. ​Amenities: The pool and other facilities are well-maintained and provide a great way to relax.

（由 Google 翻译）这或许是加尔各答最好的豪华酒店。员工的服务态度和热情款待堪称一流，无可挑剔。无论何时何地，他们都会优先照顾您。Cal27自助餐绝对美味。Souk餐厅的菜单也同样精彩纷呈。 客房，尤其是俱乐部客房，更是令人惊艳。如果您计划前往加尔各答，我强烈推荐您毫不犹豫地选择泰姬陵酒店（Taj Bengal Alipore）。 （原文） This is perhaps the best luxury hotel in Kolkata. The staff behaviour and hospitality is simply on next level and too good. They will always look after you with with utmost priority no matter what. Cal27 buffet is absolutely delicious. Souk has also got great offerings in their menu. Rooms, especially the club room is simply splendid. If you are travelling to Kolkata, then I would suggest choose taj bengal alipore without any second thoughts.

（由 Google 翻译）泰姬孟加拉酒店 (Taj Bengal) 的难忘初次入住体验——真挚温暖的款待 我们在加尔各答泰姬孟加拉酒店的初次体验令人难忘，而入住这家标志性酒店一直以来都是我最想去的地方，因此更加难忘。 这家酒店气势恢宏，其隽永的建筑风格、优雅的内饰和古朴的魅力，使其成为泰姬集团的标志性瑰宝之一。酒店的每一个角落都体现着优雅、文化和泰姬标志性的温馨。 我们入住的时机恰逢杜尔迦女神节 (Durga Puja)，这为整个体验增添了情感和文化的魅力，也让我们的入住体验更加特别。酒店氛围充满活力，却又不失宁静奢华的格调。从精美的室内装饰到宽敞舒适的客房，再到温馨宜人的泰姬俱乐部酒廊，每一个细节都让我们的入住体验难以忘怀。酒店的餐厅也体现了泰姬酒店待客之道的精髓：精致的服务、精美的摆盘和地道的风味。 特别要感谢黎巴嫩特色餐厅 Souk 的优秀团队。在 Navami 餐厅，我们吃午饭迟到了很久，餐厅也早已打烊，这让我们很失望。然而，秉承着真正的泰姬陵精神，工作人员们热情地迎接了我们。餐厅经理 Shakti、Shreyasi 和主厨 Tanveer 不仅接待了我们，还精心准备了一顿美味的黎巴嫩餐点，最终成就了一场丰盛的 Navami 盛宴。他们的热情好客、对细节的关注以及真诚的关怀给我们留下了深刻的印象——这才是款待的精髓所在。 我们满载而归，留下了值得珍藏许久的美好回忆。Taj Bengal 酒店名副其实，我们期待着很快再次光临，再次享受美好的时光。 （原文） A Memorable First Stay at Taj Bengal - Truly Heartwarming Hospitality Our first experience at Taj Bengal, Kolkata was nothing short of unforgettable made even more special because staying at this iconic property has long been on the top of my wish list. The hotel is nothing less than magnificent. With its timeless architecture, gracious interiors, and old-world charm, Taj Bengal stands out as one of the marquee gems of the Taj Group. Every corner reflects elegance, culture, and that signature Taj warmth. What made our stay exceptional was the timing-we were there during Durga Puja, which added an emotional and cultural charm to the entire experience. The atmosphere was vibrant, yet the hotel maintained a serene and luxurious ambience. From beautifully adorned interiors to spacious, comfortable rooms and the inviting Taj Club Lounge, every touchpoint made our stay memorable. The restaurants, too, reflect the essence of Taj hospitality, refined service, exquisite presentation, and authentic flavours. A special mention is deserved for the incredible team at Souk, the specialty Lebanese restaurant. On Navami, we were considerably late for lunch and, to our disappointment, the restaurant had already closed. However, in true Taj spirit, the staff went out of their way to welcome us in. Shakti (Restaurant Manager), along with Shreyasi and Chef Tanveer, not only accommodated us but curated a delicious Lebanese meal that turned into a lavish Navami feast. Their warmth, attention to detail, and genuine care left a lasting impression - this is hospitality at its finest. We returned home with hearts full and memories we will cherish for a long time. Taj Bengal truly lives up to its reputation, and we look forward to returning soon for another beautiful stay.

（由 Google 翻译）这家酒店简直是喧嚣都市中的一片绿洲。 酒店员工热情好客，包括副主厨卡维塔·乌尼，她还特意为我们的晚餐准备了一些额外的面包。自助餐上的羊肉罗甘戈什（一种印度传统菜肴）味道绝佳。自助餐种类繁多，还有新鲜出炉的披萨。巧克力甜点热乎乎的，非常美味。 强烈推荐这家酒店。 （原文） The hotel is a real oasis within a crazy and chaotic city. The staff are so hospitable including the sous chef, Kavitha Unni, who organised some additional breads for our dinner. The mutton rogangosh on the buffet was amazing. So much variety on the buffet including freshly cooked pizzas. The chocolate sweet was hot and delicious. Cannot recommend this hotel enough.

泳池很棒 就是远离市区

（由 Google 翻译）这家酒店远离加尔各答老城区。氛围宁静祥和。员工服务周到。唯一让我失望的是，酒店没有提供沐浴用的椰子油。由于客人来自印度不同邦，管理层需要注意。这家五星级酒店应该有所有设施。其他设施都很好。很棒的游泳池是亮点。健身房和水疗中心可供使用。 （原文） This is a Hotel situated away from the old Kolkata city. Peaceful ambience. Good staffs. Only thing I felt disappointed was, there is no coconut oil to use for bathing purpose. Management to look in to as people are coming from different states of India. Inam five star hotel its all Supposed to be there. Remaining all are good. Very good swimming pool is the attraction. Gym and Spa available for usage.

（由 Google 翻译）几年前，我有幸在加尔各答威斯汀酒店的屋顶餐厅享用了一顿以万圣节为主题的晚餐。那真是一次难忘的体验。餐厅的氛围精心布置，完美契合万圣节的主题，创意十足的装饰和热闹欢快的节日气氛令人陶醉。 屋顶的景色为夜晚增添了一份魔幻色彩，让人仿佛置身于一片宁静的世外桃源，远离城市的喧嚣。菜肴美味可口，精心设计的菜单与当晚的主题完美契合。服务周到细致，让整个用餐过程轻松愉快。 总而言之，这是一个令人愉悦的夜晚，美食、趣味十足的主题和壮丽的城市天际线，都让人流连忘返。我强烈推荐这家餐厅，尤其适合那些想要体验独特用餐经历的人，特别是那些想要庆祝特殊场合的人。 （原文） I had the pleasure of dining at the rooftop restaurant of the Westin Hotel in Kolkata a few years back, during a Halloween-themed evening. The experience was truly memorable. The ambiance was beautifully curated to match the Halloween spirit, with creative decor and a lively, festive vibe. The rooftop view added an extra layer of magic to the night, offering a serene escape from the city below. The food was delicious, with a well-curated menu that complemented the evening perfectly. The service was courteous and attentive, making the entire dining experience smooth and enjoyable. Overall, it was a delightful evening filled with great food, fun themes, and a stunning skyline. I’d highly recommend this place for anyone looking for a unique dining experience, especially on special occasions.

（由 Google 翻译）我之前住过加尔各答威斯汀酒店，当时的体验还不错。然而，2025年10月17日，我和家人入住期间，酒店的服务却令人大失所望，远低于人们对五星级酒店的期望。 我通过万豪官网（Marriott.com）预订了一间三人房。入住时，前台工作人员（Prithu Mitra女士）坚持要我家预订两间房。我家不得不打电话给我，直到我直接和她沟通后，她才同意一间房就够了——结果和我的在线预订一模一样！ 更糟糕的是，工作人员让我家用另一个万豪旅享家账户重新预订，这完全没必要。我不想再争论，就直接付了钱。当我要求通过电子邮件确认预订时，工作人员以“安全原因”为由拒绝了，并说他们只能在退房时提供打印件——这在2025年简直荒唐。 我入住时已经付了房费、早餐和晚餐费。然而，当天晚些时候，我家人去吃饭时，餐厅工作人员再次要求付款，我家人不得不再次打电话给我解决。经过长时间的讨论，他们终于意识到晚餐已经付过钱了。 对于一家每晚收费15,000印度卢比的酒店来说，这种程度的无能令人震惊。整个体验让人感觉混乱不堪，缺乏专业素养——完全不符合你对“五星级”万豪酒店的期望。 真的很失望，不会向任何期待可靠服务或基本专业素养的人推荐加尔各答威斯汀酒店。 （原文） I had previously stayed at The Westin Kolkata, and my experience back then was decent. However, during my family’s visit on October 17th, 2025, the service was absolutely disappointing and far below what one would expect from a five-star property. I had booked one room for three guests through Marriott.com. At check-in, the front desk staff (Ms. Prithu Mitra) insisted my family needed to book two rooms. My family had to call me, and only after I spoke with her directly did she agree that one room was sufficient -- exactly as my online booking showed! To make things worse, the staff made my family redo the booking using a different Marriott Bonvoy account, which was completely unnecessary. I didn’t want to argue further, so I just paid. When I asked for a booking confirmation via email, the staff refused, citing “security reasons,” and said they could only give a printed copy at checkout -- which is absurd in 2025. I had already paid for room, breakfast, and dinner during check-in. Yet later in the evening, when my family went for dinner, the restaurant staff again demanded payment, and my family had to call me once more to sort it out. After lengthy discussions, they finally realised dinner was already paid for. For a hotel that charges 15,000 INR per night, this level of incompetence is shocking. The entire experience felt chaotic and unprofessional — not what you expect from a “five-star” Marriott property. Truly disappointed and would not recommend The Westin Kolkata to anyone expecting reliable service or basic professionalism.

（由 Google 翻译）这不是我第一次入住，也不会是最后一次。设施、清洁度、员工服务和房间都很棒。他们非常认可并重视常旅客和万豪会员……他们优先考虑我想要的房型。非常有帮助。 前台的Rinki和Indrani非常乐于助人，协助我办理入住。 （原文） This is not my first stay and will not be my last. The facilities, cleanliness, service of the staff and rooms are good. They do recognise and appreciate frequent travellers and Mariott member... they gave me the preference on the room type I wanted. Very helpful. Rinki and Indrani were helpful at the frontdesk with check in assistance.

（由 Google 翻译）在威斯汀拉贾哈特酒店享用自助午餐总体来说是一次愉快的体验，虽然有一些亮点，但也有一些可以改进的地方，尤其是对于素食客人来说。餐厅氛围温馨宜人，营造出舒适的氛围，非常适合家庭聚会和商务午餐。细心周到的员工让用餐体验更加愉悦；他们随时准备提供帮助，并确保在整个用餐过程中服务迅速高效。 对于喜欢非素食的客人来说，自助餐提供了丰富的选择，从烤肉到鱼类，以及其他展现全球风味的主菜。另一方面，素食的选择明显有限。虽然现场烹饪台上提供了蘑菇和菠萝烤肉等主食，但其他创新的素食主菜却显得不足，尤其是在与丰富的非素食选择相比时。不过，餐厅还是通过一些方式弥补了这一点。意面台是一大亮点，提供定制通心粉和意大利面食，宾客可自行选择喜欢的酱汁、蔬菜和调味料。厨师会根据个人口味调整口味，这无疑是一大亮点。 沙拉爱好者一定会喜欢定制沙拉的选择，我们提供各种新鲜食材、酱汁和配料。这项服务确保即使是有特殊饮食偏好或限制的宾客也能找到满意的沙拉。此外，如果能增加素食烧烤的选择，自助餐的菜品将更加丰富，并满足更广泛的宾客群体。 自助餐的一大亮点是甜点台，它展示了种类繁多的甜点，令人印象深刻。从传统的印度甜点到国际糕点、蛋糕和布丁，应有尽有。甜点台无疑是威斯汀自助餐的一大亮点，它一定会让所有甜食爱好者都心满意足，是庆祝场合的完美之选。 总而言之，威斯汀拉贾哈特酒店（The Westin Rajarhat）提供精致的自助餐体验，服务周到，甜点选择也一流。虽然素食主菜的选项还有待改进，使其与非素食选项更加均衡，但意面和沙拉的定制化服务弥补了不足，总体而言，用餐体验令人满意。这里员工热情周到，环境整洁，甜点爱好者也能尽情享用，因此，这家餐厅仍然是拉贾哈特自助餐的推荐之选，尤其适合那些希望在温馨的氛围中享用高品质餐点的顾客。 （原文） Dining at The Westin Rajarhat for the lunch buffet was an overall pleasant experience, with several highlights and a few areas that could be improved, especially for vegetarian guests. The ambiance of the restaurant is warm and inviting, creating a comfortable atmosphere that feels perfect for both family gatherings and business lunches. The attentive and courteous staff made the visit even more enjoyable; they were always available for assistance and ensured that service was prompt and efficient throughout our meal. For those who enjoy non-vegetarian cuisine, the buffet offered a wide variety of options, ranging from grilled meats to fish and other main courses that showcased global flavors. On the other hand, the selection of vegetarian dishes was noticeably limited. While staples like mushroom and pineapple grills were available on the live counter, the absence of other innovative vegetarian mains was felt, especially in comparison to the abundance of non-vegetarian choices. Nonetheless, the restaurant made up for this in several ways. The pasta station was a highlight, offering customizations on macaroni and spaghetti dishes, allowing guests to select their preferred sauces, vegetables, and seasonings. This was a great plus, as the chef happily adjusted flavors to suit individual tastes. Salad lovers will appreciate the option to customize their salads, with a range of fresh ingredients, dressings, and toppings available. This feature ensured that even those with specific dietary preferences or restrictions could find something satisfying. However, an expansion of vegetarian grill choices would significantly elevate the buffet spread and cater to a wider guest base. One of the best aspects of the buffet was the dessert counter, which showcased an impressive variety of sweet treats. Plentiful options ranged from traditional Indian sweets to international pastries, cakes, and puddings. The dessert station is undoubtedly a strength of the Westin buffet, sure to delight anyone with a sweet tooth and perfect for celebratory occasions. In summary, The Westin Rajarhat delivers a polished buffet experience with outstanding hospitality and a top-notch dessert selection. While the vegetarian main course options could be improved to bring parity with non-veg options, the pasta and salad customizations somewhat bridge the gap, creating a satisfying meal overall. With courteous staff, clean surroundings, and plenty for dessert lovers to enjoy, this venue remains a recommended spot for buffet dining in Rajarhat, especially for those looking to enjoy a quality meal in a welcoming atmosphere.

（由 Google 翻译）新城区最好的五星级酒店。酒店非常干净卫生，气味也非常好。接待服务非常好。入住手续办理很便捷。房间宽敞明亮。浴室很大，浴缸也很棒。景色也很棒。食物也是一流的。他们提供各种各样的美食，从印度菜到孟加拉菜，从中餐到南印度菜，应有尽有。强烈推荐！ （原文） The best 5 Star in New Town. The hotel was extremely clean, hygienic and smells extremely good. The hospitality was very good. the check in process was easy. the room was big and spacious. the bathroom was big and the bathtub was extremely good. the view was very good. the food was top class. They have wide varieties of foods, from Indian to Bengali to Chinese to South Indian.. Highly Recommend to visit

Diyun

（由 Google 翻译）糟糕的经历。我几年前来过这里，但 2024 年 7 月 15 日的那次是最糟糕的一次，可以说，我再也不会来了。我们去他们的 Waterside 咖啡餐厅吃生日午餐，我们想点特别的菜，但服务员告诉我们去吃自助餐。我们点了饮料，按照指示吃了自助餐。但那天，我们什么也吃不下，因为整个自助餐上都爬满了苍蝇。油炸食品、甜点、沙拉上到处都是苍蝇。该区域没有驱虫设备，他们采取的唯一措施是让一名拿着杀虫球拍的工作人员摸索着站在哪里，因为苍蝇到处都是，而且会从一种食物转移到另一种食物上。我们拿了一些食物，因为我们之前没有注意到苍蝇，直到它们开始堆积在我们的盘子上，落在我们从自助餐中拿走的食物上，因此我们不得不放弃吃那些东西，在我们点的饮料上，用玻璃杯和吸管，以及其他地方。我们感到恶心，宁愿不吃那些可能导致疾病的食物，因为苍蝇确实携带细菌，如果我们在不确定的情况下行走并吃掉这些苍蝇滋生的食物，那将是一个糟糕的决定。我们查看了甜点区，希望能吃到一些可以吃的东西，但那里的甜点上也坐满了苍蝇，令人惊讶的是，竟然没有人看管这么丰盛的自助餐，竟然允许苍蝇在那里滋生。我们向有关部门和经理举报，但随后的人却不愿配合，说我们是在试图破坏他们的“形象”，而且意图不轨——凭什么？举报食物里有很多苍蝇。我们被迫离开，因为没有人对这种意料之外的有害体验负责。但有一点，我们确实付了钱。我们来这里不是为了损害他们的形象，所以尽管那天什么都没吃，我们还是付了全款。后来，直到写这篇文章的时候，我们一直在通过写信、向有关部门和律师投诉。他们一次也没有承认过错误，反而侮辱我们，针对我们本人，试图通过他们自己的行为来诋毁我们和我们律师的名誉，歪曲事件的进程，试图让我们闭嘴。他们甚至把我们和其他顾客作比较，说如果其他人没有投诉，我们的声音就只是背景噪音，毫无价值。到目前为止，他们声称苍蝇不是什么大问题，却没有意识到，作为他们标榜的大型餐厅，食物上不应该有携带细菌的苍蝇，这难道不是人们对一个追求质量和清洁的地方的期望吗？ 我们从未要求更换或赔偿，我们只要求——追究责任。我们希望他们承认错误，但他们一心想为苍蝇开脱，而不是帮助客人。 另一方面，我最近去南城购物中心的Mezzuna咖啡馆的体验与加尔各答凯悦酒店的整体体验截然相反。经理发现我们的咖啡杯上有一只苍蝇，于是没等我们说就拿走了，还给我们换了个新杯子。说实话，我们自己都没注意到那只苍蝇，但他不知从哪儿发现了，而且很快就换了新的。这说明了巨大的差异，凯悦酒店人更多，苍蝇也更多，他们准备损害客人的体验来为自己辩解；而同一领域的另一家酒店，人更少的 Cafe Mezzuna，即使只有一只苍蝇也会警惕，因为对他们来说，客人更重要。而且他们还为一只苍蝇和一只杯子道了歉。与此同时，经过两年的信函和谈话，凯悦酒店看到了我们那天拍摄的照片，却没有为每道自助餐菜品和我们桌子上的多只苍蝇道歉。 这不是针对任何人，也不是要比较任何人，只是想告诉大家像凯悦这样的酒店应该期待什么，以及客人真正值得得到什么样的待遇。 永远不会再来，希望其他人也不要再来。 （原文） Horrible experience. I've been here before years ago, but my visit on 15th July 2024 was the worst and enough to say, I'd never visit again. We went for a birthday lunch at their Waterside cafe restaurant, we wanted to order specifically but the waiter told us to go for buffet instead. We ordered drinks and followed as told and went for buffet. But that day, we couldn't eat a thing because the whole buffet spread was infested with innumerous flies. On the fried open items, on desserts, on salads, flies were visible sitting everywhere. The area had no insect repellent devices on sight, and the only measures they took was keeping a staff member with an insect killing racket who was fumbling over which location to even stand at because flies were everywhere and shifting from one food to another. We took some items as we had not yet noticed the flies, until they started piling on our plates, sitting on food items we took from the buffet hence we had to discard eating those, on the drinks we ordered its glass and straws, and everywhere else. We were disgusted and would rather not take food that could cause illnesses because flies do carry germs and it would be a terrible decision if we walked on uncertainty and ate those fly infested items. We checked the dessert section hoping something would be eatable but there too flies sat on the openly kept desserts and surprisingly none was there to watch over such a huge buffet spread hence allowing flies to be there. We reported to the authorities and the manager however the people that followed, were not willing to cooperate and said we are trying to demolish their "image" and had wrong intentions - from what? Reporting alot of flies in food. We were forced to leave as no one who came took accountability of such unexpected harmful experience yet one thing, we did pay. We're not there to harm their image, and hence we paid the full amount despite not being able to eat a thing that day. Later, till the time of writing this, our complaints via letters, authorities, and lawyers has been going on. They have not admitted their mistake even once, rather have insulted us, personally targeted us, tried to assassinate our and our lawyer's character via their own, have twisted their own order of events and tried to shut us down. Even going far as to compare us to other customers that if others didn't complain, our voice is just background noise and worth nothing. Till date, they claim the flies wasn't a big deal not realising that being the big establishment they portray themselves to be, it is very much expected to not see flies which can carry germs to be on food, isn't that what anyone would expect from a place where I went for quality and cleanliness? We never demanded replacement or compensation, we only demand - accountability. We wanted them to just admit their fault but they have set their minds on justifying flies than helping guests. My recent visit to Cafe mezzuna (South City Mall) on the other hand was an exact polar opposite to entirety of Hyatt Regency, Kolkata. There the manager noticed a single fly, on our coffee cup, and took it and sent a new cup without us telling him. Honestly, we ourselves didn't notice that fly, but he from somewhere did and was fast as light in replacing it. This shows the sheer difference, Hyatt a place with more people, and more flies, is ready to tarnish the experience of their guests for justifying themselves while another name in the same sector, Cafe Mezzuna with less people is ready to watch out even a single fly because to them, the guests matter more. And they apologised too, for a single fly and a single cup. Meanwhile, two years of letters and words, Hyatt has seen the images we took that day, yet has not even apologised for those multiple flies on every open buffet item and our tables. This is not to target nor compare anyone, this is just to tell what is expected from a place like Hyatt and what guests truly deserve to be treated as. Would never visit again, and hope it never repeats with anyone else.

（由 Google 翻译）房间很大。我们入住时泳池的景色很棒。不过房间清洁得不太好——有些地方满是灰尘，还有头发，我猜是之前住过的客人留下的。服务很棒——每个人都尽力满足你的需求。位置还可以，但你步行到景点可能不太方便。 （原文） Rooms are huge. We had a great view of the pool. However, the room wasn't cleant well - some areas were dusty and had hair from I suppose previous guests. The service is excellent - everyone tries their best to ensure your needs are met. Location wise, it's okay, but you're not going to be able to walk to attractions.

（由 Google 翻译）我在加尔各答凯悦酒店的入住体验堪称完美，既时尚舒适又服务一流。抵达时，酒店员工亲自迎接，热情友好且专业周到。我的房间布置典雅，一尘不染，让我得以远离都市的喧嚣，享受片刻宁静。早餐尤其令人惊喜，汇集了丰富多样的国际和当地特色美食，食材新鲜，摆盘精美。酒店地理位置优越，毗邻众多景点，却又坐落于一条静谧的街道上。无论是商务出行还是休闲度假，我都强烈推荐这家酒店，相信您一定会感到宾至如归。 （原文） Mein Aufenthalt im Hyatt Regency Kolkata war geprägt von stilvollem Komfort und hervorragendem Service. Schon beim Eintreten wurde ich persönlich begrüßt, die Mitarbeiter waren ausgesprochen freundlich und professionell. Mein Zimmer war geschmackvoll eingerichtet, sehr sauber und bot einen ruhigen Rückzugsort vom lebendigen Stadtgetümmel. Das Frühstück war ein Highlight, reichhaltige Auswahl an internationalen und lokalen Spezialitäten, alles frisch und appetitlich angerichtet. Zusätzlich überzeugte das Hotel mit einer exzellenten Lage, in unmittelbarer Nähe zu Sehenswürdigkeiten und dennoch in einer ruhigen Straße. Für Geschäfts- oder Städtereisen ist dieses Haus eine absolut empfehlenswerte Adresse, bei der man sich sofort gut aufgehoben fühlt.

（由 Google 翻译）我最近在凯悦酒店的入住体验，温暖、细致、卓越，令人难忘。团队的热情好客令人赞叹——每一次互动都体现了专业精神和真诚关怀。房间一尘不染，布置得体，维护得当，对细节的关注也令人赞叹。从入住到退房，服务始终流畅流畅，精致考究，营造出舒适精致的氛围。 特别感谢 Udai、Sadipan、Jamir、Jeebena、Anand 和 Anushree 的卓越服务和真诚细心——他们真正提升了整个体验。凯悦酒店体现了真正的奢华酒店应有的感受。 （原文） My recent stay at the Hyatt Regency was an experience defined by warmth, precision, and excellence. The hospitality extended by the team was truly commendable — every interaction reflected professionalism and genuine care. The rooms were immaculate, thoughtfully prepared, and maintained with remarkable attention to detail. From check-in to departure, the service was seamless and sophisticated, creating an atmosphere of comfort and refinement. A special note of appreciation to Udai, Sadipan, Jamir, Jeebena, Anand, and Anushree for their exceptional service and genuine attentiveness — they truly elevated the entire experience. Hyatt Regency exemplifies what true luxury hospitality should feel like.

（由 Google 翻译）我在酒店住了7晚，所有员工都非常棒，早餐更是令人惊艳。他们提供种类繁多的鲜榨果汁和其他美食。我强烈推荐所有入住或不入住这家酒店的客人都来体验一下这里的早餐和服务团队的优质服务。特别感谢前台的Karma、Anusri、Arup、Disharee、Udai、Kuljit、Jebina、Aloke和Prerna，还有泳池边的调酒师。我忘了他的名字，但好像是以A开头的。我和我亲爱的丈夫想对整个团队提供的优质服务表示衷心的感谢。他最后一天告诉我他不想离开酒店，但我们一定会再回来的。❤️ （原文） I was staying for 7nights in the hotel, all the staff, breakfast was amazing. They have so many variety of fresh juices and other food options. I would recommend everybody who stays in the hotel or not should try the breakfast once and a wonderful service from the service team. Special thanks to Karma, Anusri, Arup, Disharee, Udai, Kuljit, Jebina and Aloke and Prerna from the reception team.And the bar tender in the pool. I forgot his name but it was something with A. I would like to give appreciation for the amazing Service to the whole team from me and my dear Husband. He told me on the last day that he don’t want to go from the hotel but we will come back again. ❤️

（由 Google 翻译）对员工的体验有好有坏，但那些乐于助人的员工确实非常热情。客房送餐服务很棒。Kamal 和 Raj 在食物摆盘和甜点试吃方面都非常出色。 （原文） Mixed experiences with staff but the helpful ones are really helpful. In room dining is excellent. Kamal and Raj were really nice with the food presentation and dessert tasters.

房间还是挺干净的，飘窗也不错，酒店员工很热情，回到房间发现保洁大叔很热情地用毛巾叠了小鸟和狗狗放在床边，哈哈，感觉还挺用心的。唯一比较不足的是空调的风扇声音有点大，还有房间的灯如果能调很亮的话就更好了。总体来说也不错，同事说这算在附近住过的酒店里比较好的了。

Suoer

Alishan...

（由 Google 翻译）这是对 Alfresco/Lounge 餐厅的点评。我们到加尔各答的时候已经很晚了，本来想好好享受一顿美餐——酒店餐厅有自助餐。我不太喜欢自助餐，但自助餐看起来很棒。食物很棒，但我们真的很享受他们的热情款待——作为一个澳大利亚人，我从未与聋哑服务员打过交道，但能得到 Amjad（如图）的服务真是太高兴了，他和他的其他团队成员帮助我们享用了在加尔各答的第一顿晚餐。 （原文） This is a review for the restaurant Alfresco/Lounge. We came into Kolkata late and were hoping for a great meal - the hotel restaurant had a buffet on. I’m not into buffets but it looked great. The food was fantastic but we enjoyed the hospitality actually - from Australian eyes where I’ve never interacted with a deaf/mute waiter it was such a pleasure to be served by Amjad (pictured) who along with his other team members helped us enjoy our first dinner in Kolkata.

（由 Google 翻译）我和家人最近在加尔各答度假期间入住了拉利特大东方酒店。酒店本身干净整洁，维护良好。餐厅、泳池和水疗中心都很棒，服务也很到位。我们入住的房间也相当宽敞。酒店位置优越，方便我们游览景点，靠近特蕾莎修女墓、维多利亚纪念堂和公园街的购物区。酒店员工非常出色，专业且热情周到。特别要感谢餐厅的Amjad和Rajib，他们热情友好，还和我的孙子孙女们建立了良好的关系。总而言之，这是一次非常愉快的入住体验。 （原文） My family and I recently stayed in the LaLit Great Eastern Hotel whilst visiting Kolkata holiday. The hotel itself is clean and well maintained. It is well serviced by a great dining room, pool and spa, and the rooms we stayed in are reasonably spacious. The hotel was well positioned for our sightseeing and was close to Mother Teresa's tomb, the Victoria Memorial and shopping at Park street. The staff at the hotel were excellent. Very professional and attentive. Special mention for Amjad and Rajib who both worked in the dining room for their warm and friendly approach and the relationship they developed with my grandkids. Overall a very pleasurable stay.

（由 Google 翻译）很少有酒店能做到面面俱到，但这家酒店几乎完美无瑕。房间宽敞明亮，布置精美，枕头软硬适中，隔音效果极佳。早餐令人惊艳，不仅种类丰富，而且品质上乘，服务人员热情周到。我真的想不出这家酒店还有什么可以改进的地方，客房服务人员非常友善，每个人都热情周到，而且专业素养很高。做得太棒了！ （原文） It is rare that you stay in a hotel that manage to get everything right, but this one is pretty much bang on. The room was large, airy, and beautiful, we had both firm and soft pillows, the noise from outside stayed outside. Breakfast was amazing, not only in it's range, but the quality of the food and the generous attentive staff team. I really cannot think of any aspect of the hotel that can be improved, the domestic staff were delightful, everyone was friendly and attentive, yet professional. Well done!!

（由 Google 翻译）据说是加尔各答乃至印度最古老的酒店之一，或者说很可能是。它不仅标志性，而且维护得很好。房间宽敞，视野开阔。员工很棒。他们提供的早餐丰盛新鲜。我住过几次，强烈推荐。 （原文） Supposedly one of the oldest hotels or probably is, in Kolkata as well as India. It’s not only iconic but well maintained as well. The rooms are spacious & comes with great views. The staff is great. The breakfast they serve is sumptuous & fresh. Have stayed there couple of times and highly recommended.

（由 Google 翻译）我最近参加了一个公司推广活动，不得不说，这次体验给我留下了深刻的印象。从我抵达的那一刻起，工作人员就展现出卓越的专业素养和热情好客。从温馨的氛围到活动活动的顺利协调，活动的每一个细节都经过了精心安排。 酒店的安排非常出色。活动场地准备充分，座位和视听设备也堪称完美，一切都进行得天衣无缝。餐饮服务也同样一流，提供琳琅满目的新鲜美味佳肴，深受所有与会者的喜爱。 总而言之，优质的服务、对细节的关注以及彬彬有礼的员工，让整个体验令人难忘。我强烈推荐这家酒店，无论是个人入住还是商务聚会，我都强烈推荐。他们真正懂得如何营造温馨、有序、愉悦的氛围。 （原文） I recently visited for a company promotion event, and I must say I was thoroughly impressed with the experience. From the moment I arrived, the staff displayed exceptional professionalism and hospitality. Every detail of the event was thoughtfully managed, from the welcoming ambiance to the smooth coordination of the event activities. The arrangements made by the hotel were outstanding. The event space was well-prepared, the seating and audio-visual setup were perfect, and everything ran seamlessly. The catering was also top-notch, offering a great selection of fresh and delicious items that were appreciated by all the attendees. Overall, the quality of service, attention to detail, and courteous staff made the entire experience memorable. I highly recommend for both personal stays and professional gatherings. They truly understand how to create a warm, well-organized, and enjoyable environment.

（由 Google 翻译）我们在2025年11月13日至22日入住加尔各答维旺塔酒店，体验非常棒！酒店员工和服务都非常出色！房间也令人惊艳！ 特别要感谢前台的Shudipto Saha先生和餐饮部的Sharmi Badhuri女士——他们两位都是非常优秀的员工，热情友好、乐于助人、勤奋敬业、体贴周到，而且性格也非常好！ 下次来加尔各答，我们一定会再次选择加尔各答维旺塔酒店！🤩💃🏼💞 （原文） We had an exceptional stay in Vivanta Kolkata from 13-22 November 2025. The staff and service were excellent! The room was amazing too! Special mention for Mr Shudipto Saha at the Front Desk, and Ms Sharmi Badhuri in F&B - Both are exceptional staff who are so kind, helpful, hardworking, thoughtful and have wonderful personalities! We will definitely make Vivanta Kolkata our go-to place to stay whenever we are in Kolkata next! 🤩💃🏼💞

（由 Google 翻译）这家酒店卓越的客户服务给我留下了深刻的印象。酒店环境优美，餐厅也很漂亮。酒店内充满了精美的艺术品和优雅的装饰，真是一个迷人的地方。特别感谢DINESH先生、KHUSHAL先生和MOUSHUMI女士。能有他们的服务真是太荣幸了。如果要我形容他们的话，那就是礼貌、周到、彬彬有礼、乐于助人。他们的专业精神和热情让我的入住体验非常愉快，我感到宾至如归。他们超出了我的预期。向DINESH先生、KHUSHAL先生和MOUSHUMI女士致敬。 （原文） The exceptional customer service at this hotel impressed me. It was a lovely hotel with a beautiful restaurant. The hotel is full of great art and elegant décor and just a charming place. A special appreciation to staff MR DINESH , MR KHUSHAL AND MS MOUSHUMI. What an absolute pleasure to have them. If I have to describe them they were polite,attentive, courteous,accommodating. Their professionalism and warmth made my stay enjoyable and I felt very welcome. They surpassed my expectations.Kudos to MR DINESH, MR KHUSHAL AND MS MOUSHUMI.

（由 Google 翻译）这真是一个令人惊喜的体验。房间和服务人员都非常礼貌热情，乐于助人。作为泰姬酒店集团的一员，这里的待客之道体现得淋漓尽致。食物品质一流，提供印度菜和西餐两种选择。下次来加尔各答时，我们一定会再次入住。 （原文） This was a pleasant surprise. The rooms and staff are polite and extremely helpful. Being part of the Taj group hospitality is in the core. Food quality is top notch with options to choose from indian and continental. Would surely visit next time when we are in Kolkata

（由 Google 翻译）这是我近期入住体验最好的一次，每个人都非常热情周到。抵达时还赠送了果汁包。房间干净整洁，浴室也很棒，床单干净清爽，毛巾也很舒适。整体体验非常完美。客房服务也很不错。我尤其喜欢丰盛的自助早餐，真是太棒了！ （原文） Best experience I had in a while, everyone was very courteous. We received free juice pouches on arrival. Rooms were clean, bathroom was nice, linens were fresh, towels were good. It's an all round experience. Room service was good too. I specially liked the breakfast buffet spread, it was truly amazing.

（由 Google 翻译）总的来说，优质的服务、对细节的关注以及彬彬有礼的员工，让整个体验难忘。无论是个人入住还是商务聚会，我都强烈推荐这家酒店。他们非常了解如何营造温馨、井然有序、令人愉悦的环境。 （原文） Overall, the quality of service, attention to detail, and courteous staff made the entire experience memorable. I highly recommend for both personal stays and professional gatherings. They truly understand how to create a warm, well-organized, and enjoyable environment.

（由 Google 翻译）Vinanta at Ruby 是一家知名餐厅，提供北印度和中国菜肴，环境干净舒适。菜品品质优良，分量充足，但价格略高。服务热情周到，但高峰时段可能会比较慢。 （原文） Vinanta at Ruby is a well-known restaurant offering North Indian and Chinese dishes in a clean, comfortable setting. Food quality is good and portions are generous, though prices are slightly high compared to quality. Service is polite but can be slow during rush hours.

（由 Google 翻译）纳瓦米节下午，我们去了 ITC Sonar Pala mohabhoj 吃自助午餐。Santanu 和 Rakesh 非常有礼貌，乐于助人。他们甚至免费给了我们两杯茶和咖啡。食物非常好。亮点是奶酪玛卡尼、gondhoraj bhetki 和羊肉比尔亚尼饭，价格几乎和 Arsalan 的一样。不过，开始的 pora 在我还没来得及吃之前就吃完了。少一颗星，因为甜点不达标（尤其是以 Parle G 为底的芝士蛋糕，而我是个芝士蛋糕的超级粉丝）。不过他们有我最喜欢的冰淇淋口味，所以……🥰♥️ 位置离我家很近，所以对我来说这不是问题，无论如何，地理位置优越。此外，NGL 的内部装饰也非常华丽。 （原文） We went for the lunch buffet at ITC Sonar Pala mohabhoj on Navami afternoon. Santanu and Rakesh were extremely polite and helpful. They even gave us two free complimentary cups of tea and coffee. The food was pretty good. The highlights were the paneer makhani, gondhoraj bhetki and mutton biryani which were almost at per of Arsalan. The begun pora was finished before I could even get my hands on it though. 1 star less as the desserts weren't up to mark (especially the cheesecake bites which had Parle G as the base and I'm a HUGE cheesecake fan). They had my favourite icecream flavour though so... 🥰♥️ The location is near my home so it wasn't a problem for me, either way such a prime location. Also, magnificent interior NGL.

（由 Google 翻译）我在这家五星级酒店的入住体验堪称完美。从我抵达的那一刻起，工作人员就以热情周到的服务迎接了我。房间一尘不染，设计精美，视野开阔，令人叹为观止。从舒适的床铺到奢华的设施，每一个细节都体现了顶级品质。餐饮体验也十分出色，菜品种类丰富，美味可口，服务周到。水疗中心和泳池区是放松身心的理想场所。总而言之，这家酒店远超我的预期，为我带来了一次难忘的体验。我强烈推荐给所有追求真正奢华享受的客人。 （原文） My stay at this 5-star hotel was truly exceptional. From the moment I arrived, the staff greeted me with warmth and professionalism. The room was spotless, beautifully designed, and offered stunning views. Every detail — from the comfortable bed to the luxurious amenities — reflected top-notch quality. The dining experience was outstanding, with a wide variety of delicious dishes and excellent service. The spa and pool area provided the perfect space to relax and unwind. Overall, this hotel exceeded all my expectations and delivered an unforgettable experience. I highly recommend it to anyone seeking true luxury.

（由 Google 翻译）请千万不要入住这家酒店！ 这是我经历过的最糟糕的体验。 他们给我们安排的房间蚊子成灾，我们要求换房，尽管酒店入住率并未达到100%，他们却拒绝更换。 更糟糕的是，工作人员对房间里蚊虫肆虐这种严重问题的态度竟然如此漫不经心。 总的来说，酒店的卫生状况也极其糟糕。 我尝试从房间里打电话，他们总是把我转接到他们的“团队”，然后又转接到其他人，如此反复。 我们凌晨12点半才入住，之后花了三个小时打蚊子（至少50-60只），而且我确信实际数量远不止这些。第二天早上，我又花了一个小时和工作人员沟通，却始终没有得到任何及时的回应。 几个月前，我们曾入住过这家酒店，当时我们很喜欢这里的氛围和服务。然而，现在一切都变了。尽管几个月前入住体验非常好，但由于各方面品质都下降了，我们以后绝不会再来这里了。 请大家为了自身安全，赶紧远离这里。 ITC，你们太让人失望了。 （原文） Please DO NOT STAY HERE. The worst experience ever. They gave us a room completely infested with mosquitoes and when asking for a room change, inspite of not being at 100% capacity they haven't changed our room. Worst is the attitude of the staff is so casual regarding something as serious as mosquito infestation in rooms. In general, the overall cleanliness is also horrible. When trying to call them from the room, the keep connecting me to their "team" who connects me to someone else and then someone else. We checked in at 1230am at night after which we spent 3 hours killing mosquitoes (atleast 50-60) and i'm sure there were many more. And in the morning I spent an hour just coordinating phone calls with the staff without any prompt response. We have stayed here before, a few months ago when we loved the ambience and service. However it has completely changed. Inspite of such a good experience months ago, we will never be staying here again due to the reduced quality of everything. Please save yourself and run far away from here. Shame on you ITC

（由 Google 翻译）我们来这里度假。 酒店环境非常宁静奢华。 热情好客的服务让我们的住宿体验非常棒。多家餐厅提供令人垂涎的美食。这里非常适合家庭入住，也是ITC旗下最环保的酒店之一。 团队做得好！继续保持！ （原文） We were here for a staycation. The property is very serene and luxurious. Great hospitality and made our stay really amazing. Multiple restaurants as mouth smashing food. Family friendly and the greenest ITC properties. Good job team. Keep up the good work.

（由 Google 翻译）ITC Sonar 是加尔各答最顶级的豪华酒店之一——优雅宁静，维护得也十分出色。步入酒店，首先映入眼帘的是宁静清新的氛围，郁郁葱葱的绿植和水景为城市中心增添了一抹度假胜地的魅力。 客房宽敞舒适，设施齐全，服务更是无可挑剔——员工彬彬有礼、热情周到，随时准备提供帮助。餐饮体验也堪称一流，尤其是 Eden Pavilion 和 Dum Pukht 餐厅，提供城中最顶级的佳肴。 无论是商务出行还是休闲度假，这里都是理想之选。总而言之，这是一次名副其实的五星级体验——完美融合了奢华、舒适和 ITC 一贯的热情好客。 （原文） ITC Sonar is one of Kolkata’s finest luxury hotels — elegant, serene, and beautifully maintained. The moment you enter, the ambience feels calm and refreshing, with lush greenery and water bodies adding a resort-like charm right in the heart of the city. The rooms are spacious and well-appointed, and the hospitality is truly top-notch — staff members are polite, attentive, and always ready to assist. The dining experience is exceptional, especially at Eden Pavilion and Dum Pukht, which offer some of the best cuisines in town. Perfect for both business stays and leisure visits. Overall, a five-star experience in every sense — blending luxury, comfort, and signature ITC hospitality.

（由 Google 翻译）我于23日至26日入住ITC Sonar酒店，入住体验非常愉快。GRE团队的Mahwish在我办理入住时热情周到，每次我经过大堂时，她都面带微笑。 （原文） Stayed in ITC Sonar from 23rd till 26th. My stay here was very pleasant. Mahwish from the GRE team was extremely warm during my checkin and always had a smile whenever i passed through lobby

（由 Google 翻译）我们在 Dumpukht 吃饭。食物和服务都很棒，Mahwish 在大堂迎接了我们并带我们去了餐厅。她非常亲切和乐于助人。感谢您的热情款待，我们很快会再来的！ （原文） We ate at Dumpukht. the food and service was great and Mahwish greeted us at the lobby and guided us to the restaurant. she is incredibly sweet and helpful. thank you for your hospitality, we will be back soon!

（由 Google 翻译）员工服务不太好。 我从班加罗尔抵达，办理入住手续后，一位工作人员带我去了房间。在被带去房间的路上，她和我们闲聊了几句，提到我的伴侣是孟加拉人后，她似乎觉得受到了冒犯，然后就走了。回到房间后，旅行结束后，我想抽根烟，但我的打火机在机场被拿走了。我去前台要火柴，那位女士告诉我“其他人会帮你的”。我问了另一位工作人员，他给了我泰姬陵品牌的火柴盒和香烟，结果那位工作人员又回来了，要求我归还火柴。对于一家五星级酒店来说，这种情况非常罕见。 早餐令人失望，包括麦片在内的几种早餐都因为其他食物掉入其中而交叉污染。 入住期间，我身体不适，这对于一个在印度旅行的外国人来说并不罕见，但我联系了当地的私立医院寻求帮助，他们派人去了酒店。我接到了前台的电话，说医生已经到了，但医生不允许我进房间。他们告诉我，我应该在“大堂角落”提供血液和尿液样本。我敢肯定，其他酒店客人看到我在大堂的杯子里小便一定会兴奋不已。在抗议这太荒谬之后，他们最终妥协了。 退房时，我正在结账，他们告诉我，我享受了餐饮八折优惠。收到账单后，我提醒了他们这一点。前台的女士同意了，并修改了账单，但不让我看终端机。我用卡支付了余额，但没有收到发票。当我坐上出租车前往下一个目的地时，我查看了一下，发现我被收取了原始金额。我对这种欺骗行为感到担忧，并希望泰姬陵集团能做得更好。 （原文） Staff were not great. I arrived from Bangalore and was checked in and shown to my room by a member of staff. During being taken to my room she made small talk and after mentioning my partner was Bengali she seemed offended by this and walked off. After getting to my room and decompressing after my travel I wanted a cigarette but my lighter had been taken off me at the airport. I went to the reception to ask for matches and was told by the same lady "someone else will help you". I asked another staff member who gave me the Taj branded match box and post cigarette the same staff member returned and asked that I give back the matches. This was highly unusual for a 5 star hotel. Breakfast was disappointing and several options including the cereal had cross contamination from other products being dropped in it. During my stay I became unwell which as a foreigner travelling to India isn't unusual but after I contacted the local private hospital to seek help they sent someone to the hotel. I received a call from reception telling me the doctor had arrived but wasn't allowed to come to my room. I was told that I should give blood and urine sample quote "in a corner of the lobby". I'm sure other hotel guests would have been thrilled to see me urinating in a cup in the lobby. After protesting how ridiculous this was they finally backed down. Upon checking out I was settling my outstanding bill, they told me I received 20% discount off food and drinks. After receiving my bill I reminded them of this. The lady at reception agreed and revised the bill but wouldn't let me see the terminal. I paid the balance with tap of my card and no invoice given. Once I got in my taxi to next destination I checked and seen I was charged for orignal amount. I find this deceptive behaviour concerning and expected better from the Taj group.

（由 Google 翻译）我们在泰姬酒店吃了晚餐和早餐。我们对他们的服务态度、菜品质量和氛围都非常满意——一切都堪称完美。它名副其实。你会感觉像回到了家一样；食物也很棒。他们的餐厅通常在晚上8点左右开始营业，但我们晚上10点就到了，他们为了我们延长了营业时间。房间很干净，服务也很棒。谢谢你，泰姬酒店🫡🫡🫡 （原文） We had dinner and breakfast at the Taj. We were really happy with the behavior, food quality, and ambience—everything was perfect. It truly lives up to its name. You'll feel like you're at a second home; the food was awesome. Their dining usually opens around 8 pm, but we arrived at 10 pm, and they extended the time for us. The room was clean, and the service was excellent. Thank you, Taj 🫡🫡🫡

（由 Google 翻译）泳池、健身房和早餐都很棒。床也很舒服。早餐工作人员的服务态度很好，我很喜欢。前台和经理在紧急情况下非常乐于助人。我遇到过一些超出管理层控制范围的糟糕体验，但都立即得到了解决。建议预订室外按摩浴缸。在城市酒店看到这样的房间真是太惊喜了。感谢Harsh和团队的热情款待。 （原文） Nice pool, gym and breakfast. comfy beds. loved the breakfast staff for their kindness. Reception and Manager very helpful when situations demand. Had few bad experiences beyond management control that were fixed instantly. Suggest booking outdoor Jacuzzi . It's a surprise to see such rooms in a city hotel. Thank you Harsh and team for having me.

（由 Google 翻译）上周在泰姬城市中心酒店住了两天，虽然有一些亮点，但也有一些小问题确实拖累了这次体验。 优点： 房间绝对是一流的——宽敞、干净、设计优雅，配备了所有现代化设施。 整个酒店的氛围都很棒——豪华、宁静、维护良好。非常适合休闲度假或商务住宿。 缺点： 遗憾的是，酒店的服务令人大失所望。从客房送餐服务延迟到前台协调不力，酒店的服务质量与我预期的泰姬品牌标准不符。客人的请求处理时间过长，员工整体服务态度也不佳。 总体而言： 酒店和房间都很棒，但糟糕的服务体验确实需要改进。如果服务质量更好一些，这家酒店完全可以达到五星级的标准。 （原文） stayed at Taj City Centre last week for two days, and while there were some great highlights, a few things really pulled the experience down. The Good: The rooms were absolutely top-notch – spacious, clean, and elegantly designed with all modern amenities. The ambience throughout the hotel was excellent – luxurious, peaceful, and well-maintained. Perfect for a relaxing getaway or a business stay. The Not-So-Good: Unfortunately, the service was a major letdown. From delayed room service to lack of coordination at the front desk, the hospitality didn’t match the Taj brand standard I expected. Requests took too long to be addressed, and overall staff attentiveness was poor. Overall: The property and rooms are fantastic, but the pathetic service experience really needs improvement. With better hospitality, this could easily be a 5-star stay.

（由 Google 翻译）加尔各答泰姬城市中心酒店 (入住时间：2025年9月27日至10月1日，4晚) 诚挚点评 2025年9月27日晚上抵达酒店时，我们未能入住我们要求的房间（无烟房、高层、远离电梯）。然而，夜班团队的Rupsa Mam热情地接待了我们，并承诺第二天更换房间。然而，2025年9月28日早上，接待团队似乎并不知道这一安排。尽管我们收拾好行李并等待，他们还是问我们为什么要换房间，而不是去问夜班工作人员。经理坚持说所有房间都一样，并试图说服我们留下。我们还提出了浴室漏水的问题，这既不安全也不方便。 卫生间的玻璃门也没有完全关闭，留下了一个缝隙，导致水漏到马桶区，导致淋浴间的门垫一直湿漉漉的。这很危险，对孕妇尤其危险。 夜班和早班之间的沟通明显不顺畅，早班员工（包括经理）显得漫不经心、漫不经心。 我们遇到的唯一一位始终专业且注重解决问题的员工是 Rupsa Ji，她处理问题冷静，真诚细心。多亏了她，我们的房间终于在2025年9月29日换好了。 搬进新房间大约一个小时后，我们注意到虽然浴室漏水的问题已经解决，但入口和卫生间的地板上仍然满是污渍。我们叫来了清洁人员，清洁人员已经尽了最大努力，但大部分污渍（约80%）仍然残留。 2025年9月29日早餐时，我还收到了一个沾有口红印的用过的杯子。我喝了几口才发现。这非常不卫生，令人无法接受，尤其是考虑到疾病传播的风险。虽然工作人员已经道了歉，但这种疏忽在这种水准的酒店里绝对不应该发生。 总的来说，我们的住宿体验令人抱怨连连，沟通不畅，缺乏基本的卫生条件，令人心神不宁——远非我们对泰姬酒店的期望。 尽管我们在预订前就知道，由于没有地铁，入住泰姬酒店可能会给加尔各答的通勤带来不便，但我们仍然选择了泰姬酒店，并决定成为他们的客人。遗憾的是，经历了所有这些，我们现在觉得自己做了一个错误的决定。 我们还有两个晚上要住，但我还是想分享这篇评论，因为到目前为止，我们的体验非常令人失望。唯一的亮点是Rupsa Mam的专业精神，她真正代表了泰姬酒店的标准。 以下是：我们第一个房间的浴室“维修”后的照片（仍然漏水），以及我们新房间的地板拖地后的照片——污渍仍然清晰可见。 （原文） Sincere Review of Taj City Centre, Kolkata (Stay: 27Sep - 1Oct 2025, 4 nights) When we arrived at night on 27/09/25, we could not get the requested room (non-smoking, higher floor, away from elevator). However, Rupsa Mam from the night team welcomed us warmly and promised a room change the next day. Unfortunately, on 28/09/25 the morning reception team seemed unaware of this arrangement. Despite us packing and waiting, they asked why we wanted to change instead of checking with the night staff. The manager then insisted all rooms were the same and tried to convince us to stay. We also raised the issue of bathroom leakage, which was unsafe and inconvenient. The toilet glass door also did not close fully, leaving a gap that caused water to leak out to the commode area, making the shower doormat constantly wet. This is hazardous and especially dangerous for pregnant guests. Communication between night and morning shifts was clearly ineffective, and the morning staff (including the manager) appeared dismissive and inattentive. The only consistently professional and solution-oriented staff member we met was Rupsa Ji, who handled situations with calmness and genuine care. Thanks to her, our room was finally changed on 29/09/25. About an hour after moving into the new room, we noticed that although the bathroom leakage issue was resolved, the entrance and toilet floors were full of stains. We called staff to clean, he has given his best efforts by the cleaning staff but most stains (around 80%) still remained. On 29/09/25 at breakfast, I was also served a used glass with lipstick stains. I had already taken a few sips before noticing. This was extremely unhygienic and unacceptable, especially given the risk of disease transmission. Though staff apologized, such a lapse should never happen in a hotel of this standard. Overall, our stay has involved repeated complaints, poor communication, lack of basic hygiene, and no peace of mind—far from the standard we expect from a Taj property. Even though we were aware before booking that staying at Taj might cause commuting difficulties in Kolkata due to no metro access, we still chose Taj and decided to be their guests. Unfortunately, after all these experiences, we now feel we made the wrong decision. We still have two more nights left, but I am sharing this review now because our experience so far has been very disappointing. The only positive highlight has been the professionalism of Rupsa Mam, who truly represents the Taj standard. Attached below: photos of our first room’s bathroom after “repair” (still leaking water), and our new room floor after it was mopped — stains still visible.

（由 Google 翻译）8月份，我们和家人在拉贾哈特的泰姬新城酒店住了三晚，期待一次高端的泰姬体验。可惜的是，虽然一些方面给我们留下了深刻的印象，但糟糕的餐饮质量和服务问题却让我们的入住体验大打折扣。 优点： 房间宽敞、设备齐全、非常舒适——非常适合家庭入住。 位置便利，去机场交通便利。 特别要感谢安保人员——我们不小心把手机落在了酒店，他们特意帮忙找到并归还，我们对此非常感激。 缺点： 早餐：对于一家五星级酒店来说，早餐令人失望——选择重复，种类少，而且咖啡一直很差。 客房送餐服务：体验非常糟糕。尽管我们明确要求不辣（为了健康和家人的喜好），但送来的菜却太辣了。 我们入住的最后一晚，晚餐花了两个多小时才送到房间——这对于任何酒店来说都是完全不可接受的，更不用说泰姬酒店了。菜品送达后，质量和口味远低于预期，尤其是考虑到它高昂的价格。 总的来说，服务感觉缓慢、不协调，完全没有达到泰姬品牌应有的水准。 我们选择泰姬酒店是因为它以热情好客和卓越服务而闻名，但这里的食物和服务却让我们大失所望。虽然房间和位置都很棒，但整体体验与我们所付的价格不符。泰姬酒店需要认真改进其餐饮和客房送餐服务。 （原文） We stayed at Taj New Town, Rajarhat for 3 nights in August with family, expecting a premium Taj experience. Unfortunately, while a few aspects impressed us, much of our stay was let down by poor food quality and service issues. What worked well: The rooms were spacious, well-appointed, and very comfortable — perfect for a family stay. Location is convenient, with quick and easy access to the airport. A special mention to the security staff — we accidentally left a phone behind, and they went out of their way to locate and return it. That was truly appreciated. What went wrong: Breakfast: Disappointing for a 5-star property — repetitive options with little variety, and the coffee was consistently bad. In-room dining: Very poor experience. Despite clearly requesting non-spicy food (for health and family preference), dishes arrived overly spicy. On our last night, dinner took over 2 hours to be delivered to the room — completely unacceptable for any hotel, let alone a Taj property. When it did arrive, the food quality and taste were far below expectations, especially given the premium prices. Overall, service felt slow, uncoordinated, and not at the standard one associates with the Taj brand. We chose Taj for its reputation of hospitality and excellence, but the food and service left us disappointed. While the rooms and location were great, the overall experience did not justify the price we paid. Taj needs to seriously address its F&B and in-room dining operations at this property.

（由 Google 翻译）我们在泰姬新城酒店度过了一段美好的住宿体验。这家酒店非常适合一家人享受一日游，提供丰富的自助餐和早餐选择。泰姬新城酒店的前台主管艾西瓦娅为我们提供了指导。她帮助我们轻松办理了入住和退房手续。我们一定会再次入住。 （原文） We had a wonderful experience for a stayaction at Taj Newtown. This property is perfect for a family to enjoy a day out with their wonderful buffet menu options along with breakfast menu too. We are guided by front desk executive person Aishwarya at Taj Newtown. She helped us in hastlefree check in and check out process. We will definitely visit again.

Nuce

（由 Google 翻译）首先，我们的入住流程非常快捷，工作人员准备充分，无需任何不必要的等待。 所有前台工作人员都彬彬有礼、热情友好，让客人感到备受重视。 所有工作人员都非常关注客人的需求，甚至会主动提供额外服务，例如房间升级、迎宾礼品或其他任何所需。 客房服务人员将房间打扫得一尘不染、清新整洁，让我们感觉焕然一新。每个角落都一尘不染，一切都井然有序，给我留下了深刻的印象。我还要感谢“Dipankar”先生在很短的时间内为我们安排了当地出行的车辆。 （原文） 1st our check-in process is quick and staff are well-prepared, with no unnecessary waiting. All front Office Staff are courteous, welcoming, and make guests feel appreciated and valued. All The staff are attentive to the guest's needs and may even go the extra mile, like offering a room upgrade or a welcome amenity or any other needs. Housekeeping staff making the room immaculate, fresh, and we felt brand new. Every surface was spotless, and I was so impressed by how organized everything was. I need to thank Mr "Dipankar" for arranging a car for local travel very short time.

（由 Google 翻译）我满怀期待地前往诺富特酒店庆祝生日。在正式评论之前，我想先说明，我希望大家能将我的评论视为建设性的批评，而不是在网上发布千篇一律的回复后就直接忽略。 遗憾的是，诺富特加尔各答酒店根本达不到五星级酒店的最低标准。这一点从进门就能立刻感受到：没有人帮我们搬行李，而且由于正在举行婚礼，前台人满为患，客人根本无人理睬。 办理入住手续虽然有些等待，但过程还算顺利。然而，前台接待员却没有告诉我，如果没有预先存入押金，所有服务都需要立即付款。我在其他任何一家五星级酒店都没遇到过如此陈旧的规定，但如果事先被告知，我当然会遵守。所以，当我在客房内享用完餐点20分钟后，有人来到房间要求我立即付款时，我感到非常震惊。 指出这种不专业的做法后，酒店送了我一个生日蛋糕以示安慰。虽然我很感激他们的好意，但酒店在我抵达前就通过邮件承诺会提供免费蛋糕，而我是在指出他们的错误行为后才收到的。 我真希望我对房间能有什么好评。我们入住的一卧室公寓又脏又破。基本设施都没有，很多网上房间介绍里列出的东西，比如浴袍或咖啡机，都没有。房间的状况实在配不上这个价格，而且提供的洗漱用品也很一般。 此外，由于有私人婚礼，泳池和水疗中心都关闭了。他们为了迎合私人派对，竟然剥夺了客人使用酒店唯一卖点的权利，这简直令人难以置信。太过分了。 在The Square餐厅吃的自助晚餐味道平淡无味。服务员虽然礼貌周到，但食物本身实在令人失望。 如果你读到这里都觉得累，想想我写这篇文章时有多累吧。我本来只想和父母好好过个生日。结果可想而知，完全不是那么回事。 自助早餐还算不错，服务员也一如既往地礼貌周到。但是客房服务人员以及酒店其他员工连个微笑都没有，一副施舍的样子。真是太令人失望了。 这完全不应该发生，因为我这次的糟糕体验没有任何理由。我花了辛苦挣来的钱，在一家五星级酒店庆祝生日，理应享受到体贴周到的服务。这次的体验太不值了。我以后再也不会入住诺富特酒店了。 （原文） Went there with extremely high hopes to celebrate my birthday. I want to preface this review by stating that I hope this will be taken as constructive criticism and not dismissed entirely after a cookie-cutter response is posted online. Regrettably, Novotel Kolkata doesn't meet the bare-minimum standards of a 5-star hotel by any stretch of the imagination. You notice it right off the bat: no one helped us carry our luggage at the entrance and the reception was so overcrowded due to a wedding ceremony that guests were being ignored. After some waiting, check-in was smooth enough, but the receptionist failed to tell me that in the absence of keeping a holdover amount, every service needs to paid for immediately after availing it. Now, I've never encountered such archaic rules in any other 5-star property, but sure, I would've respected it if I was informed in advance. So when someone came to our room 20 minutes after I received in-room dining to demand an immediate payment, I felt taken aback. After pointing this unprofessionalism out, I was sent a birthday cake to assuage my feelings. While I appreciate the gesture, I was promised a complimentary cake on email prior to my arrival, but was only given one after I called them out on their behavior. I wish I had anything positive to say about the room. The one bedroom apartment we stayed in was dirty and shabby. Basic amenities were missing, and a lot of things listed on their online room description, such as bathrobes or espresso machine, were missing. It genuinely didn't justify the price point, as the toiletries provided were also sub-par. Next, the pool and the spa were off limits because of a private wedding ceremony. How they can deprive guests of the hotel's only selling points to cater to private parties is beyond me. Ghoulish behavior. Food at The Square for buffet dinner was bland and devoid of taste. The wait staff were polite and courteous enough, but the food in itself was a huge disappointment. If you're tired reading this, imagine how tired I am writing this. I just wanted to have a fun birthday with my parents. Suffice to say, I didn't. Breakfast buffet was decent, and wait staff, once again, were polite and proactive. But room service staff, along with general hotel staff don't even bother smiling at you and act like they're doing you a favor. Absolutely shameful. This shouldn't have happened, because there is zero justification for the disappointing experience I had. I expect some amount of empathetic hospitality when I'm spending hard-earned money on a birthday trip at a 5-star property. This wasn't worth it. I'm never staying at a Novotel property again.

（由 Google 翻译）我去The Square餐厅吃了一顿团队午餐，从始至终的体验都堪称一流。我早就听说他们的自助餐赞不绝口，这次的体验也确实名副其实。 菜品种类丰富，精心挑选。最让我印象深刻的是国际美食和正宗本地菜系的完美平衡。现场制作的意面和炒菜柜台人头攒动，现场供应着新鲜美味的现点现做菜肴。 然而，对我来说，真正的亮点是孟加拉菜区。在五星级酒店里，很少能看到如此注重本地菜肴细节的餐厅。每道菜都风味十足，让人感觉很地道，这真是一个惊喜。当然，甜点柜台更是另一番景象——简直就是天堂！从精致的糕点到经典的印度甜点，种类繁多，令人眼花缭乱。 餐厅氛围活跃宽敞，非常适合闲聊，不会太吵闹。服务无可挑剔；工作人员细心、专业，而且收拾盘子很快。 虽然这是一家高端餐厅，但其品质、丰富的菜品和卓越的服务绝对物超所值。强烈推荐，无论是特殊场合、商务午餐，还是犒劳自己，都值得一去。我一定会再来的！ 服务员：Debojit Das （原文） ​I went to The Square for a team lunch, and the experience was absolutely top-notch from start to finish. I'd heard great things about their buffet, and it certainly lived up to the reputation. ​The spread is massive and incredibly well-curated. What impressed me the most was the fantastic balance between international favorites and authentic local cuisine. The live pasta and stir-fry counters were buzzing and served up delicious, fresh food made to order. ​However, the real star for me was the Bengali section. It's rare to see such attention to detail with local dishes in a five-star setting. Everything was flavourful and felt authentic, which was a delightful surprise. Of course, the dessert counter is a whole other story – it’s a paradise! The variety is staggering, from delicate pastries to classic Indian sweets. ​The ambiance was lively and spacious, perfect for a conversation without being too loud. The service was impeccable; the staff were attentive, professional, and cleared plates promptly. ​While it's a premium dining experience, the quality, sheer variety, and excellent service make it fantastic value for money. Highly recommended for a special occasion, a business lunch, or when you just want to treat yourself. I will definitely be back! Service by : Debojit Das

（由 Google 翻译）我在加尔各答诺富特酒店度过了非常愉快的时光。服务无可挑剔，我尤其要感谢经理 Chandrani 和员工 Honey 的热情款待。她们细致周到、专业敬业，并且总是乐于助人，这让我的入住体验格外难忘。 感谢整个团队提供的如此优质的服务。期待再次光临！ （原文） I had a wonderful stay at Novotel Kolkata. The service was exceptional, and I would especially like to appreciate Manager name# Chandrani and staff member name# Honey for their warm hospitality. They were attentive, professional, and always willing to help, which made my experience truly memorable. Thank you to the entire team for maintaining such excellent service. I look forward to visiting again!

（由 Google 翻译）我们在这里度过了非常愉快的时光。服务热情周到，令人印象深刻。所有员工都非常友善热情，他们和我们的孩子玩得非常开心，让我们的住宿体验格外难忘。 特别感谢Prem、Santanu和Rani对我们的悉心照顾。他们尽心尽力，让我们感觉宾至如归。 我们一定会再次光临。强烈推荐！ （原文） We had a wonderful stay here. The hospitality was exceptional. All the staff were incredibly kind and welcoming, and they played with our children so much that it really made our stay special. A special thank you to Prem, Santanu, and Rani for taking such good care of us. They went above and beyond and made us feel at home. We will definitely come back again. Highly recommended!

（由 Google 翻译）今天我在诺富特酒店度过了非常愉快的时光。酒店的氛围非常棒——干净、舒适、温馨。 早餐餐厅也非常棒，提供各种美味佳肴。 特别感谢Jayant先生，他在早餐期间非常有礼貌，乐于助人。他的友善态度和支持让我的体验更加完美。 总而言之，今天的住宿体验非常棒！强烈推荐。 （原文） Today I had a very good experience at Hotel Novotel. The atmosphere of the hotel is excellent—clean, comfortable and welcoming. The breakfast restaurant was also very nice, with a wide variety of delicious items to choose from. Special thanks to Mr. Jayant, who was very polite and helpful during the morning breakfast. His kind behavior and support made the experience even better. Overall, a great stay for today! Highly recommended.

（由 Google 翻译）我非常喜欢在拉杰库蒂尔酒店 (Raajkutir) 的住宿体验。酒店建筑精美，绿意盎然，营造出一种宁静怀旧的氛围，散发着古老的魅力。这种氛围仿佛将你带入了另一个时代。 客房服务一流——周到、快捷、热情。早餐丰盛美味，提供各种选择，助你开启美好的一天。 我入住期间的一大亮点是晚上的阿蒂 (aarti) 体验，一杯玛萨拉茶和一份贾尔穆里 (jhal muri) 更是锦上添花。那是一种神奇的体验，令人心旷神怡——我会永远铭记在心。 （原文） I absolutely loved my stay at Raajkutir. The property exudes an old-world charm with its beautiful architecture and lush greenery that creates a peaceful, nostalgic atmosphere. The ambience truly transports you to another era. Room service was top-notch—attentive, prompt, and warm. The breakfast spread was generous and delicious, offering a variety of options to start the day right. One of the highlights of my stay was the evening aarti experience, perfectly complemented by a cup of masala tea and a serving of jhal muri. It was magical and deeply calming—something I’ll remember for a long time.

（由 Google 翻译）这的确是一次皇室般的体验。古老孟加拉皇室主题营造的氛围令人震撼，仿佛将我们带入了另一个时代。装饰细节之处令人瞩目。房间宽敞简洁，却又不失优雅。 另一方面，泳池很小，更适合拍照而不是游泳。配套的浴室也很小，也很普通。主餐厅的菜单非常有限（尤其是午餐和晚餐），不过自助早餐还不错。 总的来说，宽敞开放的庭院被传统的走廊环绕，是这家酒店的一大亮点。 （原文） It was indeed a royal experience. The ambiance created by the old Bengali royalty theme was overwhelming, transporting us to a different era altogether. The detailing in the decor caught the attention. The rooms were spacious and simple but elegant in decor. On the flip side, the pool was tiny, more suited for photoshoots than swimming. The attached bathroom was quite small and ordinary. The food menu in the main restaurant was very limited (especially for lunch and dinner), though the buffet breakfast was good. Overall the open, spacious courtyard surrounded by traditional corridors was the highlight of this property.

（由 Google 翻译）拉吉库蒂尔 (Rajkutir) 的非凡住宿体验 - IHCL 我们在 Rajkutir - IHCL 的住宿体验非常好！从我们到达的那一刻起，我们就受到了热情的微笑和无可挑剔的款待。工作人员非常有礼貌，彬彬有礼，并且总是乐于助人，让我们感到真正的特别。 酒店本身完美地融合了传统魅力和现代奢华，拥有维护精美的环境和宁静的氛围。泳池区绝对令人愉悦，非常适合轻松的日落体验。 食物是我们住宿期间的一大亮点——各方面都值得称赞！每道菜都精心制作，味道纯正，摆盘精美。对服务和质量细节的关注非常出色。 总的来说，Rajkutir - IHCL 在各个方面都超出了我们的预期。对于那些欣赏精致热情好客、丰富遗产和世界一流服务的人士来说，这是一个完美的度假胜地。期待我们的下次光临！ ⭐️⭐️⭐️⭐️⭐️ （原文） Exceptional Stay at Rajkutir - IHCL Our stay at Rajkutir - IHCL was nothing short of excellent! From the moment we arrived, we were greeted with warm smiles and impeccable hospitality. The staff is exceptionally well-behaved, courteous, and always eager to assist, making us feel truly special. The property itself is a stunning blend of heritage charm and modern luxury, with beautifully maintained surroundings and a serene ambiance. The pool area was an absolute delight, perfect for a relaxing sundowner experience. The food was a highlight of our stay—commendable in every way! Each dish was crafted to perfection, full of authentic flavors, and presented beautifully. The attention to detail in both service and quality was remarkable. Overall, Rajkutir - IHCL exceeded our expectations in every way. A perfect getaway for those who appreciate fine hospitality, rich heritage, and world-class service. Looking forward to our next visit! ⭐️⭐️⭐️⭐️⭐️

（由 Google 翻译）第二次入住这里，每次都住不同的房间，这真是令人欣慰的改变。庭院里有一些不错的娱乐活动。早餐的地方很不错，但这次因为婚礼没能去，有点遗憾。我也去了健身房，虽然不大，但足够用了。 （原文） Staying here for the second time, got different rooms each time, which was a welcome change. They have some nice entertainment in the courtyard. They have a nice place for breakfast but was not accessible this time due to a wedding, which was a disappointment. I used the gym too, small one but adequate.

（由 Google 翻译）Raajkutir 不仅仅是一家酒店，更是一次融入了传统文化、热情好客和真挚魅力的体验。从建筑风格到装饰的每一个细节，一切都体现着19世纪孟加拉浓郁的怀旧气息。 工作人员热情周到，服务周到，让您感觉自己仿佛置身于此，而不是客人。特别感谢行政总厨、酒店工作人员 Rohit、前台 Raj（希望他没有记错名字，他给了我们一张印有我们照片的精美卡片）以及门卫 Moumin。 这绝对是我最难忘的住宿体验之一。 强烈推荐给那些想要的不仅仅是酒店，而是陪伴自己的地方的人。 附言：由于我们预订的房间没有按时准备好，我们被升级到了高级房。 （原文） Raajkutir isn’t just a hotel — it’s an experience wrapped in heritage, hospitality, and heartfelt charm. From the architecture to the smallest detail in decor, everything reflects the rich nostalgia of 19th-century Bengal. The staff is warm, courteous, and genuinely attentive — you don’t feel like a guest, you feel like you belong. Special thanks to the executive chef ,hospitality staff Rohit , Raj at front desk (hope it’s the right name he gave us the beautiful card with our pic ),doorman Moumin . Truly one of the most memorable stays I’ve had. Highly recommend to anyone who wants more than just a hotel — a place that stays with you. Ps - we got upgraded to a premium room because the room we booked was not ready on time .

（由 Google 翻译）我的访问一切顺利。但是工作人员完全不懂孟加拉语。这是孟加拉，所以他们应该懂一点孟加拉语。工作人员名叫帕罗米塔 (Paromita)。他们没有礼貌，极其傲慢。他们的举止就像刚从伦敦过来一样。请多多关照。行为举止才是关键。 （原文） So my visit is all good.But the staff's are don't know Bengali at all. This is Bengal so they should know the minimum Bengali. The staff name is Paromita. They don't have manners. Extremely arrogant. They are behave like they are just coming from London. Please take care of this. Behaviour is the main thing.

（由 Google 翻译）可爱的地方！舒适与文化的完美融合。喜欢每个空间都有的角色。喜欢古色古香的孟加拉风格。感觉就像一个 Rajbari，喜欢晚上的 jhal muri 和茶文化节目。游泳池虽小，但对这个地方来说很不错。早餐很棒，工作人员非常热情。 （原文） Lovely place! Perfect blend of comfort and culture. Loved the character each space had. Loved the antique Bengali look. Felt like a Rajbari, loved the cultural program with jhal muri and tea during the evening. The pool was a small but nice addition to the place. The breakfast was great, the staff was extremely warm.

（由 Google 翻译）我于 9 月 28 日至 29 日和 9 月 30 日至 10 月 1 日期间住在这家酒店。我被安排在新翼的一间房间 -（505 和 411）- 两间房间都很舒适且设备齐全。入住期间我最喜欢的是酒店的员工 - 他们都是聪明、年轻且充满热情的专业人士，对酒店客人的需求认真负责且反应迅速。我在大堂餐厅享用了一顿美味的传统“Sashti”晚餐。早餐也相当精致和丰盛。我还记得咖啡厅的 Ashmita 和前台的 Rohan，他们都非常友好和乐于助人。这家酒店的位置非常好，距离公园街和 Camac 街只有几分钟的路程，距离南城购物中心和 Quest 购物中心也只有很短的车程。我强烈推荐住在肯尼沃斯酒店。物有所值，服务周到，住宿非常舒适。 （原文） I stayed at this hotel from Sep 28-29th and then Sep 30-Oct 1. I was given a room in the New wing - (505 and 411) - both the rooms were cosy and well-appointed. The part I loved the most about my stay was the staff - full of bright, young and enthusiastic professionals who were earnest and agile/responsive to the needs of guests at the hotel. I enjoyed eating an excellent, traditional ‘Sashti’ dinner at the restaurant situated at the lobby. Also, the breakfast spread was quite elaborate and fulfilling. I remember Ashmita at the coffee shop and Rohan at the front desk, who were really friendly and helpful. The location of this hotel is brilliant with Park Street and Camac Street just a few minhs away and both South City mall and Quest mall, at a short driving distance. I would strongly recommend staying at The Kenilworth. It’s value for money, great service and offers a thoroughly comfortable stay.

（由 Google 翻译）⭐️⭐️⭐️⭐️⭐️ 去年我入住加尔各答的肯尼尔沃思酒店，体验非常棒。房间干净舒适，维护良好，所有设施都运转正常。酒店位置便利，方便前往餐厅、商店和主要景点，出行十分便捷。 酒店员工是一大亮点——他们彬彬有礼、热情周到，乐于助人却又不至于过分殷勤。无论提出什么要求，他们都能迅速且面带微笑地满足。早餐也很棒，每天早晨都有丰富多样的新鲜食材可供选择。 酒店氛围宁静祥和，让人在忙碌的一天后能够轻松放松身心。快速办理入住、优质的客房服务以及热情周到的前台服务等细节都给我留下了深刻的印象。 我非常乐意再次入住，并且已经向前往加尔各答的朋友推荐了这家酒店。总而言之，这是一次非常棒的体验。 （原文） ⭐️⭐️⭐️⭐️⭐️ I stayed at the Kenilworth Hotel in Kolkata last year and had a genuinely wonderful experience. The rooms were clean, comfortable, and well-maintained, with everything working exactly the way it should. The location is convenient, with easy access to restaurants, shops, and major city spots, which made getting around simple. The staff were a real highlight—polite, attentive, and always happy to help without being overbearing. Every request was handled quickly and with a smile. Breakfast was great as well, with plenty of variety and fresh options each morning. The hotel has a calm, relaxed atmosphere that makes it easy to unwind after a busy day in the city. Little touches like quick check-in, good housekeeping, and helpful front desk support left a strong impression. I’d happily stay here again, and I’ve already recommended it to friends traveling to Kolkata. Fantastic experience overall.

（由 Google 翻译）我们公司活动的服务绝对一流！ 我们最近在肯尼尔沃思酒店举办了公司公关活动和投资者见面会，整体体验堪称完美！ 酒店团队在整个活动过程中都非常配合和支持，使整个流程顺畅无阻。 苏什玛女士的协调和支持对酒店团队至关重要。 一切都完美无瑕：安排妥当，食物美味可口，对宾客的款待也十分周到。工作人员尽心尽力，确保一切顺利进行。苏什玛，非常感谢您让这次活动如此成功。 我们期待在贵酒店举办我们在加尔各答的活动。强烈推荐贵酒店举办各类公司聚会！ （原文） Absolutely Excellent Service for our Corporate Event! We recently hosted our company's PR Event and Investor Meet here at Kenilworth Hotel and the overall experience was truly top-notch! The entire hotel team was just too cooperative and supportive throughout the event—it made the whole process seamless. Ms.Sushma's coordination and support were invaluable from the hotel team. Everything was spot-on: the arrangements were perfect, the food was absolutely delicious, and the hospitality extended to our guests was so kind. The staff really went the extra mile to ensure everything ran smoothly. Thank you, Sushma, for making this event such a success. We would love to work with our Kolkata events at your premises. Highly recommended for any corporate gatherings!

（由 Google 翻译）我了解到，这是加尔各答最热闹的公园街（Park Street）附近第二古老的酒店。如果您想品尝孟加拉美食或去酒吧/酒馆，酒店的位置非常完美。工作人员彬彬有礼，服务态度非常好。 （原文） I learned that it’s the second oldest property in the area which is the most happening place in Kolkata, the Park Street. Location of the hotel is perfect if you want to try Bengali cuisine or do bar/pub hopping. The staff is courteous and good is really good.

（由 Google 翻译）我们预订了四晚，下次来加尔各答肯定还会入住。 房间温馨舒适，一尘不染，设施齐全，应有尽有。员工热情友好、尽职尽责、乐于助人。餐饮也十分美味。 酒店地理位置优越，毗邻著名的公园街酒吧和餐厅。 （原文） We booked for 4 nights and will definitely be staying again next time we visit Kolkata. The rooms are cosy, spotlessly clean, and well appointed with any facilities you require. The staff are friendly, dedicated, and helpful. The food and drinks are also delicious. The hotel is situated in a fantastic location, close to the famous bars and restaurants of Park Street.

（由 Google 翻译）酒店真的很好，干净整洁，维护得也很好。虽然是老酒店了，但设施很新，早餐也很棒，特别是他们的煎蛋卷。总体来说很满意，唯一的问题是叫优步不太方便，因为附近有很多单行道，但这并非酒店的错。 （原文） Really good hotel clean well maintained, it's an old property but kept up to date and breakfast was good too esp their omlette. Overall satisfaction the only issue is getting UBER because there are lot of one way roads not hotels fault

（由 Google 翻译）9月22日至23日，有一位客人入住了这家酒店。我们在入住前一天提供了账单所需的消费税信息。三天来，我们每天都打四五个电话，定期发邮件，但始终没有人给我们提供正确的账单。这家酒店根本不值得期待任何服务。 （原文） We had a guest stay at the hotel from 22-23 September. We had given the required GST details for billing one day before check in. We have been chasing since 3 days with 4-5 calls a day and regular emails but no one has bothered giving us the correct bill. Do not expect any service from this hotel.

一般般吧，不是很好

（由 Google 翻译）我在加尔各答期间入住这家酒店，体验非常棒。酒店维护良好，干净整洁，氛围舒适。房间宽敞整洁，设施齐全。 真正让我印象深刻的是酒店员工的热情好客。每位员工都彬彬有礼、体贴周到，总是面带微笑地提供帮助。他们的专业精神和热情态度让我在整个入住期间都感到宾至如归。 餐厅提供美味佳肴，菜品种类丰富，服务快捷高效。我也非常欣赏酒店流畅的入住和退房流程，工作人员细致周到。 总而言之，这是一次非常棒的体验，我强烈推荐这家酒店给所有来加尔各答出差或休闲度假的旅客。期待下次来加尔各答再次入住！ 特别推荐以下员工：Gopal、Amwima、Sayani、Susmita、Debopriya、Diya、Manas、Arpita，以及所有餐厅工作人员，他们都非常出色。请代我们向他们致以问候。 继续努力吧 （原文） I had a wonderful stay at this hotel during my visit to Kolkata. The property is well-maintained, clean, and offers a very comfortable atmosphere. The rooms were spacious and neatly arranged with all necessary amenities provided. What truly made my experience special was the hospitality of the staff. Every team member was courteous, attentive, and always ready to assist with a smile. Their professionalism and warm attitude made me feel very welcome throughout my stay. The restaurant served delicious food with a good variety of options, and the service was prompt and efficient. I also appreciated the smooth check-in and check-out process, which was handled with great care. Overall, it was an excellent experience, and I would highly recommend this hotel to anyone visiting Kolkata for business or leisure. I look forward to staying here again on my next trip! Specially would like recommend staff names - Gopal - Amwima-Sayani - Susmita - Debopriya- Diya-Manas -Arpita - all restaurant crew were wonderful. Please give them our regards . Keep it up

（由 Google 翻译）房间舒适，设施齐全——虽然不算奢华，但也绝对无可挑剔。不过，真正让我的入住体验如此出色的，还是这里的人。 入住期间，我至少接触了三位不同的前台接待员，他们每个人都以各自独特的方式真诚热情地提供帮助。这里没有冷冰冰的机器人式服务，每个人都真心实意地关心着客人。 但真正的明星是酒店餐厅的“Mehtab”。他绝对值得表扬！他不仅在用餐时热情周到，在餐厅外也竭尽全力地帮助客人，提供旅行建议、当地资讯和推荐，让我的旅程更加完美。你能感受到他真心喜欢帮助客人，而这份热情正是关键所在。 加尔各答假日酒店，你们拥有“Mehtab”这样一位宝藏员工。感谢他和所有出色的员工，我一定会再次入住！ （原文） The room was comfortable and had everything I needed—nothing over the top, but definitely nothing to complain about either. What truly made my stay outstanding, though, was the people. I interacted with at least three different receptionists during my visit, and every single one of them was genuinely kind and helpful in their own unique way. No robotic, copy-paste service here—each person actually cared. But the real star was “Mehtab” from the hotel restaurant. This guy deserves recognition! He’s not just friendly and attentive during meals—he goes above and beyond to help you even outside the restaurant, offering travel tips, local advice, and recommendations that genuinely made my trip better. You can tell he truly enjoys helping guests, and that energy makes all the difference. Holiday Inn Kolkata, you’ve got a gem in “Mehtab”. Thanks to him and the amazing staff, I’ll definitely be staying here again!

（由 Google 翻译）我计划在这家酒店举办家庭聚会，需要带宴会厅的房间——但与IHG这样知名品牌的销售团队打交道的体验却糟糕得令人震惊。 我特意联系了Raj Banerjee先生，他让我通过WhatsApp给他发消息咨询。我照做了，但一直没有收到回复。我多次联系他，最终只得到一个冷冰冰的回复，说他已经“把我的问题转给了预订团队”，让我等着。好吧，我耐心地等了一整周，但还是没有消息。 当我再次打电话给他时，他问：“你给我们发邮件了吗？”好像相信他的话都是我的错。然而，他之前从未指示我这样做。当我指出我已经等了一周，而且情况比较紧急（因为这是家庭聚会，需要确认预订）时，他的回答却很随意：“我们忙于活动，所以忘了。” 更糟糕的是，他没有直接告诉我价格（这正是我咨询的目的），而是在私信里发给我一个邮箱地址——基本上把责任推给了我。这完全不像洲际酒店集团（IHG）旗下酒店该有的水准。一位管理人员如此傲慢无礼、缺乏紧迫感，实在令人难以接受。感觉他们要么是不想做成这笔生意，要么就是根本不在乎后续的跟进工作。 十多年来，我与各大酒店品牌打交道，从未见过如此冷漠无情。如果您正在考虑这家酒店，尤其是像家庭聚会这样重要的场合，请务必谨慎——他们糟糕的预订响应速度可能会让您损失的不仅仅是时间。 （原文） I planned a family event at this hotel and required rooms with banquet — but the experience dealing with their sales team was shockingly poor for a reputed brand like IHG. I specifically spoke to Mr. Raj Banerjee, who told me to drop him a WhatsApp message with my query. I obliged, but never received a response. I contacted for multiple times, and eventually got a blunt reply saying he had “forwarded my query to the reservation team” and that I have to wait. Fine I waited a full week, patiently. But no reply came. When I called him again, he asked, “Have you mailed us?” asif it's all my fault to trust his words. However he never instructed me to do so before. When I pointed out that I already waited a week, and that it was a bit urgent (because this was a family event that needs bookings confirmed), his response was casual: “We are busy with events, so we forgot.” To top it all, instead of directly giving me the rate (which was the whole point of my enquiry), he simply sent me an email ID in the DM — basically shifting the responsibility to me. This is not what I expect from a hotel with IHG’s stature. The arrogance and lack of urgency from someone in a managerial role was completely unwarranted. It felt like they didn’t want the business or didn’t care enough to follow up professionally. In over a decade of interacting with hotel brands, I’ve never seen such dismissiveness. If you are considering this venue, especially for something important like a family event, be very cautious — their pre-booking responsiveness may cost you more than just time.

（由 Google 翻译）我们凌晨 1 点办理入住，值班经理 Tony 先生很好心地答应了我们延迟退房的要求。所有员工都非常出色、热情好客，并且竭尽全力让您住得舒适。每个人都热情好客，面带微笑地迎接我们，从保安到前台的服务都很到位。房间确实需要翻新了，水槽堵塞了，墙壁不平整，而且整体有明显的气味。我希望高层管理人员能将此视为建设性的意见并着手翻新酒店，接待处、餐厅区域和客房之间有着鲜明的对比，客房需要大量改进才能提供舒适、健康的住宿体验和愉快的客户体验。酒店尊重我的奖励身份（IHG 白金卡），并且这家酒店是用 IHG 奖励积分预订的。 （原文） We checked in at 0100 Hrs, the duty manager Mr. Tony was kind enough to accommodate our request of late check out. The over all staff is very wonderful, hospitable and literally goes above and beyond to make your stay comfortable. Everyone welcoming and greeted us with their smile, service right from security staff to reception. The rooms definitely needs renovations, the sinks were clogged , walls are patchy with distinct overall smell. I hope the top management takes this as a constructive feedback and works on renovating the property, a stark difference between the reception, restaurant area and the rooms, with the rooms needing a lot of improvement for a comfortable, healthy stay and delightful customer experience. The hotels honoured my reward status ( IHG Platinum ) and this hotel was booked with IHG reward points.

（由 Google 翻译）餐厅评价 - 菜品质量不错，但价格相对其他菜品种类略贵。 自助餐价格为 1,549/- + 18% 消费税。 在柜台，您可以点意大利面、辣椒沙拉和咖喱沙拉。 他们会提供免费饮料。 如果要烤饼/烤饼、冰淇淋，请咨询他们。 令人惊讶的是，这家自助餐没有羊肉。 所以对于食物，我想给 4 星（满分 5 星）。 餐厅氛围很好，员工也非常友好。 所以，考虑到员工的优秀和氛围，我想给 5 星（满分 5 星）。 总体而言，我的评分是 4 星（满分 5 星）。 （原文） Review about Restaurant - Food quality is good but more expensive compare to varieties of foods. Buffet costing is 1,549/- + 18% GST. From live counter, you can get pasta, papri chat, kachori chat. They will give you complementary drinks. Roti / Nan, ice-cream you need to ask them for service. Surprisingly no mutton dish in this buffet. So for food I want to give 4 out of 5 star. Restaurent ambiance is very good and staffs are also very nice. So for beautiful staffs and ambiance, I want to give 5 out of 5 star. Overall my rating is = 4 out of 5.

（由 Google 翻译）⭐️⭐️⭐️⭐️⭐️ 超棒的住宿体验，员工也很棒！ 我在酒店度过了非常愉快的时光——从入住到退房，一切都完美无缺。房间干净舒适，维护良好。特别感谢Tony和Arunima的热情款待！他们彬彬有礼、细心周到，总是面带微笑，随时准备提供帮助。他们热情专业的服务让我的入住体验难忘。强烈推荐这家酒店给所有寻求优质服务和舒适体验的人！🌟 （原文） ⭐️⭐️⭐️⭐️⭐️ Excellent Stay & Wonderful Staff! I had a really pleasant stay at the hotel — everything was perfect from check-in to check-out. The rooms were clean, comfortable, and well-maintained. A special mention to Tony and Arunima for their outstanding hospitality! They were incredibly polite, attentive, and always ready to help with a smile. Their warm and professional attitude truly made my experience memorable. Highly recommend this place for anyone looking for great service and comfort! 🌟

（由 Google 翻译）非常不错的度过美好时光的地方。食物很棒。我们还点了无酒精鸡尾酒，“红吻”很好，味道很甜。他们有一个舒适的酒吧区，光线昏暗，氛围很好。服务也很好，工作人员很有礼貌。总的来说是一次很好的体验 （原文） Pretty decent place to spend a quality time. Food was great. We also order mocktails, 'red kiss' was good, it has a sweet flavour. They have a cozy bar section with dim light and great ambiance. Service was also good and staffs were polite enough. Overall a good experience

（由 Google 翻译）大约几个月前去过这家咖啡馆。这是一家历史悠久的酒店和餐厅。我在这里享用一杯咖啡，感受独特的氛围。简而言之，这是一家氛围宜人、员工友好、食物美味的咖啡馆。虽然菜品选择有限，但他们始终保持着高品质。尤其适合那些寻求轻松愉悦的放松身心之所的人。 （原文） visited the cafe about couple month ago. It is a heritage hotel and restaurant.enjoying a cup coffee and appreciating the unique atmosphere. In short it is a cafe with nice atmosphere, friendly staff and tasty food. The food option limited but they maintain quality. particularly for those looking for a relaxed and aesthetically pleasing place to unwind.

（由 Google 翻译）我们去了里面的咖啡馆。这是一家历史悠久的酒店，有着老式孟加拉风格的家居装饰，氛围非常怀旧。这里几乎总是挤满了人，所以最好提前预订。这里的食物相当不错，服务也很及时。我们尝试了： 1. 乌拉圭风味脆皮鱿鱼圈（11/10）——我吃过的最好吃的鱿鱼圈，鱿鱼没有腥味，口感酥脆，非常新鲜。 2. 加州披萨（9/10） 总的来说，体验相当不错。 （原文） We went to the café inside. It's a heritage hotel with old school bengali household decorations, pretty nostalgic ambience. The place is packed almost always so get a reservation. The food here is pretty good. The service was prompt as well. We tried : 1. Uruguan Styled Crispy Calamari (11/10) - best calamari I've tried, the squid did not taste or smell fishy, it was crispy and very fresh. 2. The Californian Pizza (9/10) Overall the experience was pretty good.

（由 Google 翻译）装饰很好，但食物和服务达不到标准。 我们吃的是冷食，即使是一杯简单的饮料，我们也得等很长时间，因为没有匆忙或人群。 与所提供的食物份量相比，价格似乎也非常高。 总的来说，这是一次非常令人失望的经历。 （原文） The Decor is good, but the food and service is not upto standards. We were served cold food and we had to wait a long time even for a simple drink, through there was no rush or crowd. The price also seems very high when compared to food portion served. On the whole a very disappointing experience.

（由 Google 翻译）食物很棒，但整体体验因糟糕的服务和令人失望的鸡尾酒而令人失望。尽管两次再次确认订单，我们还是忘记了一道菜，而且账单上也有错误。感觉员工自始至终都很匆忙，这影响了对细节和客户服务的关注。老实说，我不知道出了什么问题，但这是出乎意料的。 账单中也添加了错误的项目，后来得到了纠正。 （原文） The food was excellent, but the overall experience was let down by poor service and disappointing cocktails. One of our dishes was forgotten despite reconfirming the order twice, and there was also an error in the bill. It felt like the staff was in a rush throughout, which impacted the attention to detail and customer care. Honestly, not sure what went wrong, but this was quite unexpected. Wrong items added in the bill too which got rectified later.

（由 Google 翻译）氛围很好，菜品也很棒 ----------- 我估计我已经来过这家餐厅不下十次了。这是我在该地区最喜欢去的地方。 我喜欢这里的装潢和服务。更有趣的是，作为一个烟民，我之前对他们提供的菜品不太了解，但根据讨论，无论我点什么，我都很喜欢……虽然有点贵，但物有所值。 我儿子非常喜欢这里的热巧克力和饼干……他们为什么不确保给他额外加点呢？ 总的来说，这是一个不错的地方。 （原文） Nice ambience and great food ----------- I have completed visited this place for it's restaurant like more than 10 times I guess. It's a favourite hang out for me in that area. I love the decor, service. What's more interesting is being a bong I didn't had much idea on the dishes they offered but based on the discussion whatever I ordered, I liked it.. a bit pricey but worth it. My son swear by the hot choclate and cookies.. why not they ensure he gets some extras. Overall a nice place.

（由 Google 翻译）在 The Corner Courtyard 的体验很一般。氛围不错，但服务令人失望。尽管座位空着，我们却没能坐在自己选择的餐桌上。菜量也很有限。虽然体验还不错，但也没有超出我们的预期。还有改进的空间！🤔 （原文） Average experience at The Corner Courtyard. The ambiance was nice, but the service was a letdown. We were not allowed to sit at the table of our choice, despite the space being empty. The food quantity was also limited. While it wasn't a bad experience, it didn't exceed our expectations either. Room for improvement! 🤔

（由 Google 翻译）酒店一楼的酒吧播放着震耳欲聋的音乐，一直到凌晨4点。我们住在二楼，却因为噪音无法入睡。尽管我们多次要求调低音量，他们仍然置之不理。如果您睡眠很浅，请尽量避免入住这家酒店。 前台和餐厅的服务都非常慢。前台明明有很多工作人员，我们却等了40多分钟才办理入住（请注意，我们到达的时间已经超过了入住时间）。他们漏收了我丈夫的签名，后来打电话来催促。当我告知我们稍后会下去签字时（尽管这是他们的失误），工作人员的态度变得很恶劣。餐厅的服务员也漠不关心，根本不会认真对待客人的点餐（这种情况发生了两次！）。 食物很棒，地理位置也很好。特别要感谢停车场和行李寄存处的工作人员，他们非常热情友好。 总的来说，这家酒店的体验与价格不符。 （原文） The Park has a pub at ground floor which plays loud music until 4 am. We stayed at the second floor and could not sleep due to the noise. They will not turn down the volume despite repeated requests. Kindly avoid the hotel if you are a light sleeper. Service is super slow at both front desk and resturant. They have plenty of staff at front desk and yet we had to wait for more than 40 mins for check in (note that we arrived post check in time). They missed to collect my husband's signature and later called us for the same. The person became rude when I informed that we will come down in sometime to sign (although it was their mistake). The waiters at the resturant don't care enough to place your order (happened twice!). Great food and location. Shoutout to the staff near parking and luggage area. They are very sweet and friendly. Overall the hotel experience is not worth it for the price.

（由 Google 翻译）非常失望——损失金钱——服务态度差，缺乏待客之道 我这次入住这家酒店是出差，这并非我第一次入住。但这次却是最后一次。从办理入住开始，我下午晚些时候才到，前台那位女士冷漠地盯着我，连一句问候都没有。我填写了登记表，尽管我是每年都来的回头客，他们仍然需要核对我的账单。这家不错的酒店竟然如此混乱，服务人员缺乏热情，真是令人失望。服务态度简直糟糕透了！第二天早上我去寺庙的时候，前台两位女士上下打量着我。这就是你们对待客人的态度吗？ 退房时，我告诉朋友我丢了200美元，因为我经常检查我的钱，而现在钱却不见了。 结果呢？客房经理态度极其恶劣，不仅不肯帮忙，还用高声斥责我们。总经理和前厅经理都走了。 这不是钱的问题，而是这家酒店从上到下都毫无服务态度。 请千万不要入住这家酒店！我这次是出差，而且这也不是我第一次入住这家酒店了。但这次绝对是最后一次。从办理入住开始，我下午晚些时候才到，前台那位女士冷冰冰地盯着我，连句招呼都没有。我填好了登记表，即使我是每年都来的回头客，他们还是要核对我的账单。这家酒店系统混乱，服务态度差劲，真是让人失望。服务态度简直是零分！早上我去寺庙的时候，前台有两个女士上下打量我。这就是你们对待客人的态度吗？ 退房的时候，我跟朋友说我丢了200美元，因为我经常检查钱，但钱却不见了。 我们得到了什么？客房部经理态度极其恶劣，不仅不帮忙，还用高傲的语气跟我们说话。总经理和前厅经理都不在，也没人管。 这不是钱的问题，而是这家酒店从上到下服务态度都非常差。 请千万不要入住这家酒店！ （原文） Very Disappointed —Lost Money - Poor Attitude and Lack of Hospitality I am staying at this hotel for business trip and this is not my first time i am staying here. Until this time becamd my last time, beginning with check in, i was came late afternoon and the lady in front desk staring at me wifh the cold and sinical eyes without any greeting. I fill up my registration form, and even i am repeater whch every year come they still need to check my bill arrangement. I feel bad this good hotel has no sysfem, and lack hospitality from fhe team. The attitude is BIG 0! When i went to the temple in the morning two ladies starring at me from head to toe at the front office. Is that behaviour you have to guest? On the check out time, i told my friend i lost USD 200 because i know exactly i check my money frequently and just now it was gone. But what we get ? We get the housekeeping manager super defensive without helping us and talking with high tone to us. The GM and FOM was gone. This is not about the money but this hotel has no attitude at all from top to down level Please avoid fo stay here ! I am staying at this hotel for business trip and this is not my first time i am staying here. Until this time becamd my last time, beginning with check in, i was came late afternoon and the lady in front desk staring at me wifh the cold and sinical eyes without any greeting. I fill up my registration form, and even i am repeater whch every year come they still need to check my bill arrangement. I feel bad this good hotel has no sysfem, and lack hospitality from fhe team. The attitude is BIG 0! When i went to the temple in the morning two ladies starring at me from head to toe at the front office. Is that behaviour you have to guest? On the check out time, i told my friend i lost USD 200 because i know exactly i check my money frequently and just now it was gone. But what we get ? We get the housekeeping manager super defensive without helping us and talking with high tone to us. The GM and FOM was gone without helping This is not about the money but this hotel has no attitude at all from top to down level Please avoid fo stay here !

（由 Google 翻译）我们这一代加尔各答人都是在这家标志性酒店旁边长大的。虽然我第一次住在那里，却心碎不已。毫无疑问，这是一家老酒店，但缺乏维护。我发现有人在禁烟大厅吸烟，酒店进出没有安全检查，前台办理入住手续的规定很奇怪，游泳池也很脏。不过按摩浴缸还不错。员工服务态度也很好。 （原文） All Calcuttans of our generation have grown up walking beside this iconic hotel. Have stayed there for the first time though only to have my heart broken. No doubt it’s an old property, however, lacks maintenance. Found people smoking in non smoking lobby, no security checks of who are going in and out of the hotel, strange rules of check-ins by receptionist, dirty pool. The jacuzzi was good though. Staff behaviour is good.

（由 Google 翻译）我们通过 Make My Trip 为我的家庭旅行预订了这家酒店。价格偏高。我们预订了 5 人入住，其中 5 岁以下儿童免费入住。酒店位置很好，靠近附近的市场和加尔各答的繁华街道。很高兴看到穿着正装的工作人员护送游客到接待处。酒店没有提供迎宾饮料，也没有进行任何安全检查。入住手续办理得太慢了。我们被安排在一个非常小的房间，这出乎我的意料。房间内部装饰不如所说的五星级酒店标准。我们喜欢名为 The Bridge 的用餐区。早餐很好，我的孩子们很喜欢。酒吧区也不错。整条小巷都装饰着一些古董地图和其他物品，这增加了它的独特性，表明酒店虽然古老，但却是一个很特别的住宿选择。酒店设有酒类商店休息室和俱乐部区，这点很好。电梯安保很好，但上行需要电梯管理员的卡许可。他们提供出租车服务，但价格较高。总体来说，住宿体验不错，但酒店评级不是五星级，应该是三星级。 （原文） We booked this hotel through Make My Trip for my family tour.The cost was on high sides. We booked for 5 people in which kids below 5 yrs were free stay. The location is good because of its proximity to nearby market and hustle street of Kolkata. It was good to see staff in dress escorting visitors to reception area. No welcome drinks offered nor any security check conducted. Checkin was too slow. We offered a very small room which I was not expecting. The interior of room was not up to the mark of 5 star hotel as mentioned. What we love the dine in area which named as The Bridge. Breakfast was good, my kids enjoyed it. The bar area was also good. Overall alleyway were decorated with some antique map and stuff which was adding to its uniqueness and which shows property is old but special one to stay in. The hotel has liquor store lounge and club area which is good. Lift security is good but need card permission of lift incharge for going up. They provide cab services but the rate is on his gher side. Overall it was good stay but rating of hotel is not like 5 star it should be near 3 star.

（由 Google 翻译）您入住帕克酒店，不是体验它，而是感受它。如果说要有一家“加州旅馆”，那非这里莫属。 宏伟壮丽却不令人望而生畏，温暖的氛围让您倍感亲切。帕克酒店依然年轻，仿佛时间在这里停滞。 员工热情周到，总是面带微笑，让您倍感舒适。 客房布局合理。 早餐令人惊艳。美味的卢奇饼、俱乐部卡乔里、杰拉比、米什蒂酸奶……您完全可以忽略普通的薄饼和瓦达伊德利。厨师总是在酒店里忙碌，确保每位客人都能享用美食。厨师将看似普通的土豆烹制得如此美味，值得称赞。千万别错过这里的煎蛋卷。 加尔各答帕克酒店堪称酒店业的标杆。 （原文） You don't stay at the Park, you experience it. If there has to be a Hotel California, it would be here. The grandness does not intimidate, the warmth welcomes you. The Park is still in its youth and refuses to age The staff stands out, always smiling and making your stay comfortable. Rooms are well laid out. Breakfast is amazing. With delicious Luchis, Club Kachori, Jalebi, mishti doi... you give a pass to regular dosa, vada idli. The Chef is always around , making sure Guests are enjoying the dood. Credit to Chef to make humble Aloo so flavorful. Do not miss the omlette. The Park Kolkata is indeed a benchmark for Hospitality.

（由 Google 翻译）我和家人在海德拉巴的帕克酒店住了八晚，订了两间房，体验非常棒。从前台到餐厅服务员再到客房服务，所有员工都非常热情友好，以至于我都想续住，可惜因为客满而未能如愿。房间装饰精美，每间房的设施也足够齐全。但是加尔各答的帕克酒店就完全是另一番景象了。因为我住在加尔各答，所以并没有非住帕克酒店不可的必要，但自从在海德拉巴的体验之后，我就一直想在离家几个小时车程的地方也体验一下同样的服务。结果却让我大失所望。房间非常小，而且明明订的是两套洗漱用品，却只有一套。我几乎要当着朋友的面出丑了，因为我之前还对帕克酒店的体验赞不绝口。房间的装饰极其简陋，最糟糕的是淋浴竟然在浴缸上面，这简直是汽车旅馆才会有的设计，我还是第一次在五星级酒店的房间里见到这种设计。酒店没有询问我是否需要吸烟房，所以一进门，一股浓重的烟味就让我仅存的希望也破灭了一半。工作人员态度还算客气（虽然只是最基本的礼貌），但门口的保安却非常不友好，我当时真的想直接回家。 在海德拉巴公园酒店，他们一直都有自助午餐，但这家酒店也没有，虽然这也可以理解。但是，当房价从通常的5000卢比涨到12000卢比时，你肯定会期待有自助餐。 （原文） I have stayed at The Park Hyderabad with my family with 2 rooms for 8 nights and it was a wonderful experience, the staff (from the reception to the restaurant handlers to house keeping) was so welcoming that I wanted to extend my stay but couldn't due to it being fully booked. The room had good decor and the amenities per room was adequate. But The Park Kolkata is a whole different story. Since I stay in Kolkata, I don't have a requirement to be a guest at The Park Kolkata, but ever since my Hyderabad experience I wanted to experience the same just couple of hours from home. But boy oh boy was I disappointed. The room was so small and there were only one set of toiletries even though I booked for two. I was almost embarassed infront of my friend to whom I have praised to such extents about The Park experience. The decor was bare minimum and the worst part is the shower over the bathtub, that is totally a motel thing I have seen for the first time in a 5 star room. I was not asked if I wanted a smoking room and hence the smell of smoke ruined half of whatever hopes were left after entering and staring at the room. The staff was courteous (although the bare minimum courteous), but the guard at the gate was so unwelcoming that I really had the first thought whether I should just head back home. At The Park Hyderabad they always had the lunch buffet but it was also amiss here, although that can be understandable. But when room prices are reaching ₹12k instead of the regular ₹5k, you would expect there to be a buffet spread.

（由 Google 翻译）我喜欢公园的氛围和电子音乐。唯一不满的是地下停车场太乱了。司机要安全地送我们回家，所以让他们感到舒适很重要，这样我们才能安心享受公园的乐趣。 健身房的跑步机种类齐全，适合做有氧运动。自由重量器械和教练也很棒。不过，这些器械需要调试和检查，因为它们可能会让人感到不适。 （原文） I enjoy the Park ambience and the electronic music. The only complaint I have is that the underground parking is a mess. Our drivers are safely taking us back to our abodes so it is important to make them feel comfortable while we experience the Park. The gym has good treadmill collection for cardio. The free weights and trainers are great. The machines need fine tuning anc check-up as they can cause some discomfort.

（由 Google 翻译）一家美丽的传统酒店和餐厅，提供精致的英式菜肴。装潢堪称典范！我们点了双份意式浓缩咖啡，但很失望！ 还可以更好。 员工友好热情，地理位置优越，位于加尔各答市中心。 唯一令人意外的是，厕所在外面的庭院里。所以下雨的时候，你得穿过餐厅后面的雨水，因为其他人也可以使用。我不确定他们是不是员工。 除此之外，这里非常干净，厕所也非常干净，这点很令人惊讶。 （原文） A beautiful heritage hotel and restaurant boasting of fine English dining. The decor is exemplary! We enjoyed the food by the double espresso disappointed! Could be way better. Staff are friendly and helpful and the location in Central Calcutta is just perfect. The only surprise was that the toilet is located outside in the courtyard. So when it's raining you have to navigate through the rain behind the restaurant where other people also have access. Not sure if they were staff themselves. Otherwise the place is kept very clean and surprisingly the toilets were very clean too.

（由 Google 翻译）和朋友一起来吃晚餐，享受了一次愉快的素食用餐体验。餐厅氛围温馨宜人，装饰优雅，座位舒适。服务周到友好——工作人员很乐意满足我们的饮食偏好，并提出了实用的建议。食物烹制精良，味道鲜美，摆盘精美。甜点选择令人满意，为这顿晚餐画上了圆满的句号。价格略高，但食材品质和整体体验都物有所值。强烈推荐这家餐厅，享受一次愉快的素食晚餐。 （原文） Visited for dinner with friends and had a delightful vegetarian dining experience. The restaurant’s ambiance is warm and inviting, with elegant décor and comfortable seating. Service was attentive and friendly—staff were happy to accommodate our dietary preferences and made helpful suggestions. The food was well-prepared, flavorful, and beautifully presented. Dessert options were satisfying and rounded off the meal nicely. Prices are slightly on the premium side but justified by the quality of ingredients and overall experience. Highly recommended for a pleasant vegetarian dinner outing.

（由 Google 翻译）这是加尔各答一家风格独特但又非常有趣的住宿地点。 这是一家历史悠久的酒店，酒店内到处都陈列着照片和文物，以此彰显其历史底蕴。虽然酒店位于加尔各答市中心一个比较脏乱的区域（说实话……整个加尔各答市中心都比较脏乱），但酒店本身干净安全。 我发现酒店服务人员，也就是那些直接与顾客打交道的工作人员，都非常出色。 开放式餐厅供应非常美味的中式和印度菜肴，也提供欧陆式餐点。 早餐是自助餐，种类不多，但可以点现做的鸡蛋、印度薄饼和煎饼。 您的入住体验在一定程度上取决于您选择的房型。 我于2025年11月入住过两间客房，18号房是二楼的豪华房，非常棒，比帕克酒店还要好，房间宽敞，装饰精美，浴室也很不错。 12号房间在一楼，没有窗户，浴室很小，淋浴、马桶和洗手池之间没有隔断……洗澡时水会积在地板上，感觉有点糟糕。 请谨慎选择房间，您一定会喜欢这家充满特色、堪称经典的酒店。 步行即可轻松抵达新市场、地铁站和加尔各答市中心的其他景点。 （原文） This is a quirky but super interesting place to stay in Kolkata. It is a heritage hotel proudly displayed in photographs and artifacts throughout the hotel. Although in a grimy part of the City (to be fair.....all of Central Kolkata is grimy) the hotel itself is clean and safe. I found the service staff, the ones who deal with customers, excellent. The opem air restaurant serves really delicious Chinese and Indian foods. It serves continental as well. Breakfast is a modest buffet with cooked to order eggs, dosa, and pancakes. Your experience will partly depend on the room you choose. I stayed in 2 rooms in November 2025, room 18 was a deluxe room on the second floor , it was excellent, better than the Park Hotel, it was large, well decorated, with a nice bathroom. Room 12 was on the first floor, no windows, and a small bathroom with no separation between the shower toilet and sink...the floor fills with water if you take a shower, it is slightly horrific. Choose your room wisely and you will really enjoy this iconic hotel with loads of character. Easy walk to New Market, Metro, and other Central Kolkata attractions

（由 Google 翻译）Elgin Fairlawn 餐厅散发着地道的殖民时期魅力——优雅的拱门、复古的木扇、镶框的黑白照片，以及舒适的躺椅。仿佛置身于一个逝去的时代，却又保留着一丝舒适感。咖啡厅和皇家用餐区完美融合：优雅而不做作。 我们点了他们的特色鸡肉俱乐部三明治、鸡肉千层面、塔希提鸡尾酒和新鲜青柠汽水。食物美味可口，份量也足够两人享用。背景音乐舒缓舒缓。餐厅没有空调，但我们没有感到任何闷热。用餐体验非常棒，而且非常健康。 （原文） The Elgin Fairlawn exudes genuine colonial charm—graceful arches, vintage wooden fans, framed black-and-white photos, and cozy lounge chairs. It feels like stepping into a bygone era yet with comfort intact. The café and Imperial Dining area strike a perfect balance: elegant yet unpretentious. We ordered their special Chicken Club Sandwich, Chicken Lasagna, Tahiti and Fresh lime soda. The food was delicious and quantity was good enough for two person. Their was a soothing music in the background. There was NO AC, but we did not feel any heat. The experience was wonderful and very wholesome.

（由 Google 翻译）这家酒店地处繁华地段，但周围环境却非常宁静。员工服务周到，我认识的Raju Chaudhary和经理都非常有礼貌。感觉你对他们来说很特别，就像他的客人一样。热情好客。食物毫无疑问非常美味，饮料品质上乘，一杯就足够任何人享用。食物也很美味，一个人吃也足够。再次强调，所有员工都表现出色，热情好客。餐厅、咖啡馆等等都非常棒。 （原文） This is situated at busy place but in very peaceful surroundings and environment of Hotel. The staff behaved well, I acquainted with staff namely Raju Chaudhary as well as manager was very polite. It feels that you are special for them. You will treated as his guest. Awesome hospitality. No doubt about food very delicious, beverages are in high quality, one cup is sufficient for anyone. Food is also tasteful and enough for one. Once again reiterated staff behaviour and hospitality well for all the staff. Such a nice restaurant, cafe etc.

（由 Google 翻译）您可能好奇为什么评论写的是费尔劳恩酒店，照片却是ITC的。原因是，我们在费尔劳恩酒店的体验非常糟糕，甚至连菜单都没拿到，所以我们最终去了ITC吃午饭。 简而言之： 我们提前打电话询问，被告知可以直接去费尔劳恩酒店的帝王厅用餐。但到了之后，我们等了15分钟都没人理我们，被告知整个区域突然“被预订”了，甚至还有一位客人把我们赶走，而服务员却站在一旁。直到我们投诉后，他们才道歉并给我们换了一张桌子——结果桌布上还有污渍。对于一家历史建筑来说，这样的管理和沟通简直糟糕透顶。我们只好离开，去了ITC。 服务和管理都非常差劲，食物质量如何，我们根本没机会品尝，所以无法评价。 这怎么可能？我们在到访前致电酒店确认，我们两人午餐可以在帝王厅用餐。接电话的女士也确认我们无需预订，下午1点半以后随时可以入座。 下午2点左右到达酒店后，我们在大堂等了大约15分钟，才有人注意到我们，更别提安排座位了。当时酒店附近并没有其他客人，而且前台已经帮我们通知了工作人员。 之后，终于出现的服务员开始解释说，由于食物需要新鲜烹制，所以必须一次性点完所有菜品，而不是先安排我们入座。他带我们到一张长桌旁，显然是为多人准备的，然后又说：“不好意思，这张桌子已经被预订了，我们可以换一张。” 大约两分钟后，他告知我们整个区域已被预订，我们需要去他们另一个半露天的座位区就餐。由于天气潮湿闷热，我们并不想去那里。当我们开始询问为什么之前在电话里没有被告知这一点时，预订了整个区域的另一位顾客直接走到我们的桌边，开始催促我们离开，这让我们感到非常受辱和羞辱。在此之前，没有任何工作人员可以介入，让我们有机会与他们沟通解决问题，而不是面对这种尴尬的局面。 最可笑的是，当我们提出异议并表达我们的不满后，才有更多的工作人员出现并开始道歉。而他们之前明明看到了我们，却对我们视而不见。当我们表示午餐会去别的地方吃时，他们请求我们再给他们一次机会，并安排我们坐在另一个室内用餐区。我们原本还想继续考虑，直到我妻子刚坐下就发现桌布上有一大块污渍。看到这样一家历史建筑的管理方式，实在令人失望。于是我们决定离开，改去ITC酒店用餐。 （原文） You may be wondering why the photo is from ITC if the review is for Fairlawn, the reason is because we had such a bad experience before even being shown so much so as a menu here that we went to ITC instead for our lunch. TL;DR: We called ahead and were told we could walk in for lunch at Fairlawn’s Imperial Room, but upon arrival, we were ignored for 15 minutes, told the entire area was suddenly “reserved,” and even shooed away by another guest while staff stood by. Only after we complained did they apologize and offer another table — which had a stained tablecloth. Extremely poor management and communication for a heritage property. We left and went to ITC instead. Very poor service and management, cannot comment on food quality as we didn't even get that far. How does that happen? We called the property before visiting and checked that for 2 people for lunch the imperial room dining area is available and the lady who answered the call also affirmed that we didn't need a reservation and can walk in anytime after 1.30 pm. When we reached the place at around 2 pm, we had to wait at the lobby area for around 15 minutes before anyone from the outlet even acknowledged us let alone seat us, despite there being no rush of patrons in the vicinity and after the front desk had already notified the staff on our behalf. After that, the host who did show up, started explaining that they need to take our whole order at once as there is a significant waiting period for food to be freshly prepared etc instead of at least seating us first. When he did take us, he showed to a long table seat clearly meant for a larger group and then he said oh sorry this table is reserved, can move to a different one. 2 minutes or so later, he informed us that the entire outlet is reserved at the moment and we need to find a seat in their other semi-outdoor seating outlet which we didn't want to do due to rainy, hot, and humid weather. When we started asking questions on why we were not informed about this earlier on the call, the other client who had made the reservation for the whole area directly came to our table and started shooing us out and away which felt highly insulting and demeaning. There was no staff to at least intervene before this so that we could just interact and sort it out with them instead of facing this kind of a situation. The most funny thing is that when we contested this and raised our concerns only then more staff showed up and started apologizing whereas they saw us but ignored us earlier when we were waiting. When we mentioned that we will go to a different place instead for lunch, they asked us to give them another chance and they seated us in a different indoor dining area. We were still okay with considering it till my wife barely took her seat and immediately noticed a large stain on the table cloth. It was highly disappointing to see this kind of management of a heritage property. That's when we decided to leave and dine at ITC instead.

（由 Google 翻译）最近我去了埃尔金费尔劳恩酒店。 工作人员非常细心友好，随时准备满足任何要求。酒吧工作人员也非常出色，调制出美味的鸡尾酒，让我们感到宾至如归。 酒吧提供各种饮品，包括一些很棒的啤酒和威士忌。氛围活跃有趣，非常适合放松身心。 酒店和酒吧都一尘不染，这始终是一个加分项。酒店地理位置优越，靠近滨海大道地铁站和公共交通枢纽。 （原文） Recently I visited The elgin fairlawn.. The staff were incredibly attentive and friendly, always ready to help with any requests. The bar staff were also excellent, mixing great cocktails and making us feel welcome The bar had a wide selection of drinks, including some great beers and whiskeys. The atmosphere was lively and fun, perfect for relaxing.. The hotel and bar were both spotlessly clean, which is always a plus..The hotel's location was ideal, close to the esplanade metro station and public transportation

（由 Google 翻译）我最近有幸在加尔各答万豪费尔菲尔德酒店用餐，并想借此机会赞扬餐厅经理Barnali提供的卓越服务。 从我们抵达的那一刻起，Barnali的热情款待和对细节的细致关注就提升了我们的用餐体验。在整个用餐过程中，她展现出的专业精神、沉着冷静以及对宾客的真诚关怀。她确保我们用餐的方方面面都经过精心策划——从流畅的座位安排到个性化的推荐和及时的服务。 Barnali能够预见宾客的需求并营造热情友好的氛围，这真正体现了万豪对卓越的追求。能如此高效地将运营效率与真诚的待客之道完美融合，实属难得。 Barnali无疑是万豪团队的宝贵财富。感谢Barnali，让我们的用餐体验如此难忘而特别！！！ （原文） I recently had the pleasure of dining at Fairfield by Marriott, Kolkata, and I would like to take a moment to commend the outstanding service provided by Barnali, the restaurant executive. From the moment we arrived, Barnali’s warm hospitality and meticulous attention to detail elevated our dining experience. Her professionalism, poise, and genuine care for guests were evident throughout our visit. She ensured every aspect of our meal was thoughtfully curated — from seamless seating arrangements to personalized recommendations and prompt service. Barnali’s ability to anticipate guest needs and foster a welcoming atmosphere is a true reflection of Marriott’s commitment to excellence. It is rare to encounter someone who blends operational efficiency with such heartfelt hospitality. Barnali is undoubtedly a valuable asset to the Marriott team. Thank you, Barnali, for making our stay so memorable and special!!!

（由 Google 翻译）这篇评论来得有点晚。这家酒店位于新城区，地理位置优越，环境高档，拥有现代化的装潢和周边环境。 2025年2月，我和家人在这里住了两晚三天，体验非常棒。最棒的是，前台经理Debolina Gupta女士理解了我们的需求，还为我们提供了一间相邻的房间，让我们的房间更加宽敞（请看图片）。感谢团队的支持。 我们的用餐体验非常愉快，餐厅经理Israfil和他的团队功不可没。Israfil，很抱歉分享反馈晚了，但我非常感谢您在我们入住期间为照顾我家人的用餐偏好所付出的辛勤努力。此外，您的成长历程令人印象深刻，请继续保持飞速发展。祝您好运！ 感谢以下团队成员——Ketak、Babita、Riya、Raja和Uplendra——的支持、帮助和服务。 Faizan，感谢您帮助我们顺利完成房间的搬迁。 期待很快再次入住。 别忘了看看我们在入住期间拍摄的一些有趣的照片。 （原文） A bit of a late review. Strategically located in the New Town area, this property presents an upscale location with contemporary settings and surroundings. Spent 2 nights and 3 days with family in the month of Feb 2025 and had a great experience. The best part came in when front office manager Ms. Debolina Gupta understood our need and adjoining room was also provided to us to add some space to our room (look at the pic). Thank you team for your support. We had good dining experiences and resturant manager Israfil and his team is to be given all the credits. Israfil, sorry for late sharing of the feedback but I am highly appreciative of your hard efforts and endeavours in taking care my family's dining preferences during the entire stay. Also, you have a very impressive growth journey, keep growing leaps and bounds. Loads of luck Gratitude to below mentioned team members for their support, help and services - Ketak, Babita, Riya, Raja and Uplendra. Faizan thank you helping in smooth shifting of the room. Look forward to checking in again soon. Don't miss to look at some interesting pics which we clicked during our stay.

（由 Google 翻译）在费尔菲尔德万豪酒店退房时，我经历了一件非常暖心的事。一位行动不便、步履蹒跚的员工为我打开了大门。尽管面临诸多挑战，他依然面带礼貌的微笑，真诚地向我问好。 我由衷地感谢这位先生的奉献精神，同时也要赞扬酒店管理层，感谢他们给予他一份有意义的工作，让他能够体面地工作。这充分体现了费尔菲尔德的价值观以及他们对包容性的承诺。 向这位门卫以及整个团队致敬，感谢他们营造了如此积极向上、令人鼓舞的工作氛围。 （原文） During my checkout from Fairfield by Marriott, I had a truly heartwarming moment. The gate was opened by a staff member who had a physical disability and walked with difficulty. Even with his challenges, he greeted me with a polite smile and genuine kindness. I want to deeply appreciate this gentleman for his dedication, and I also want to applaud the hotel management for giving him a meaningful opportunity to work with dignity. It speaks volumes about Fairfield’s values and their commitment to inclusivity. Respect to the gate staff and to the entire team for creating such a positive and inspiring environment.

（由 Google 翻译）我没有入住任何房间，只是来参加商务会议。食物品质一流，种类丰富。服务也很棒，员工彬彬有礼。卫生状况极佳，环境也不错。 唯一让我不太满意的是地理位置，打车不太方便，Rapido 和 Uber 都很难叫到，等待时间很长。 其他方面都很棒，以后有机会还会选择这里。 （原文） Not stayed in any room, but I was there for an business meet. Food quality is awesome with lots of variety. Service is awesome, staffs are polite. Cleanliness superb and ambience is also good. Only thing which bothered me is location, was unable to get rapido or uber very frequently, waiting period is long. Rest all awesome, will stay here in coming time.

（由 Google 翻译）住了五晚，但很遗憾，入住体验远低于万豪酒店应有的品质和服务标准。 以下是事件时间线： 第一天（入住） 经过一天的长途跋涉，我入住的房间到处都是蜘蛛网，马桶座圈很脏，椅子破损，整体卫生状况很差。我立即反映了这些问题，直到午夜左右才被换到另一个房间。 第二天 第二个房间也存在诸多问题：电水壶坏了，卫生间的垃圾桶很脏，沙发椅很脏，椅子再次破损，电视机有划痕，而且无法连接网络。 酒店派了一名技术人员来修理电视，但他并没有重新设置，而是直接把电视机拆了下来。更换过程中，酒店竟然让我妻子扶着大屏幕电视，这令人震惊，从安全角度来看也是不可接受的。 第三天 我通过万豪酒店App的聊天功能申请了棉质耳塞。虽然我收到了多次回复，说会“尽快”送达，但一个小时过去了，仍然没有人送来。当我拨打房间电话时，对方再次保证会送达，但又一次延误后，我才被告知洗漱包缺货。酒店方面没有任何主动沟通，只有反复的等待和催促。 第四天 我注意到提供的椅子不仅破损，而且还有明显的锈迹。此时，接踵而至的问题让我精神疲惫不堪。 第五天 尽管多次投诉，破损生锈的​​椅子仍然没有更换。 这些反复出现的问题造成了极大的不便，完全失去了入住万豪酒店的意义。我选择万豪酒店是因为它的声誉以及我对万豪旅享家计划的忠诚，但这次的体验远低于品牌标准。 （原文） Stayed 5 nights and unfortunately, the stay was far below Marriott’s expected quality and service standards. Below is the timeline of events: Day 1 (Check-in) After a long day of travel, I checked into a room that had spider webs, a dirty toilet back seat, torn chairs, and overall poor cleanliness. I reported this immediately, and only around midnight was I moved to another room. Day 2 The second room also had multiple issues: a broken electric kettle, dirty washroom dustbins, dirty sofa chair, torn chairs again, and a scratched TV that was not configured to the internet. A technician was sent to fix the TV, but instead of configuring the existing unit, he removed it entirely. My wife was asked to hold the large TV screen during the replacement, which was shocking and unacceptable from a safety standpoint. Day 3 I requested cotton earbuds via the Marriott app chat. Although I received multiple replies saying they would be delivered “ASAP,” no one arrived even after one hour. When I called the room phone, I was again assured delivery, but after another delay I was informed only then that the vanity kit was unavailable. There was no proactive communication, only repeated waiting and follow-ups. Day 4 I noticed that the torn chair provided also had visible rust on it. At this point, the continuous issues became mentally exhausting. Day 5 Despite multiple complaints, the torn and rusty chair was still not replaced. These repeated issues caused significant inconvenience and completely diminished the purpose of staying at a premium Marriott property. I specifically chose Marriott due to the reputation and my loyalty to the Bonvoy program, but this experience was far below brand standards.

（由 Google 翻译）无论去哪里，我都会首选万豪酒店，因为他们的服务通常都非常出色。但我不得不说，加尔各答的这家酒店让我非常失望。 在经历了疲惫的夜间飞行后，我订了一日游套餐，想好好休息一下，希望能吃得好、睡得好。早餐种类一般，但员工服务很差。 之后，晚上退房时，我打电话给前台，希望有人来取行李，因为我必须马上赶下一班航班。我等了20分钟，却没人来。我不得不自己搬了3个行李箱下去，当我向前台反映此事时，他们只说了一句“抱歉”。 这里的员工与万豪的声誉不符。 （原文） I always prefer Marriott aa a first choice anywhere I go because generally their service is outstanding, But I have to say , The Kolkata one was extremely disappointing. I took a day package to take some rest after a tiring night flight expecting some good food and good rest . The Breakfast spread was just ok with a very poor staff service. After that in the evening while checking out I called reception to send someone to pickup luggage as I had to leave immediately for my next flight. I waited for 20 mins and nobody came. I had to carry 3 suitcases myself down and when I reported this at teh frontdesk all they said was a lousy Sorry. The staff here doesn’t fit the reputation of Marriott.

（由 Google 翻译）我们最近在这里住了四天。 Rafique 先生让我们的住宿体验非常舒适。 酒店允许我们提前入住，退房时我们还把行李寄存在了行李寄存处。 房间舒适干净，一尘不染。 照片上的一切都完美无瑕。 感谢 Fairfield 团队，让我们拥有了一次难忘的假期。 （原文） Recently we stayed for 4 days.. Rafique sir, made our stay most comfortable. Early check in was allowed and later during checkout time we left our luggage in the luggage room. Stay was comfortable and sparkling cleanliness was there. Whatever was shown in the photos was picture perfect. Thank you Fairfield team for making our holiday a memorable one.

粗眉仔和豬豬住的酒店係由一間英式古老大屋改建而成，所以大堂有點細小。 酒店內絕大部分裝飾和陳設都是古董，置身其中，真有時光倒流的感覺。 雖是古屋，但房間經過翻新，佈置時尚，甚為清潔。床褥有點過軟，但仍算舒適。 可能太夜，熱水爐「收工」了，沖涼水不夠熱，但因天氣不算太寒冷，勉強可以接受。 每房提供兩樽免費食水，免費Wi-Fi速度亦不俗。 也可能因為是舊樓，窗戶不多，兩人住的房間中就只有廁所一個梗窗咁大把。 瞓完覺後粗眉仔精神飽悶，終於可以睇清楚這間酒店，發覺酒店擺出來的古董十分精美，估計都係維多利亞時代流落來的家俬同埋家品。 餐廳甚大，裝潢古典。 早餐的食物選擇比較少，但大部份都是印度地道食品，頗為美味，粗眉仔尤其喜歡他們的蔬菜湯。

（由 Google 翻译）我们去了那里的餐厅。几十年前就来过。所以在这么久没来之后，很兴奋能再去一次。可惜的是，我看到的一切都变了。 食物平平无奇，价格又贵。环境还有待提升。草坪几乎都不见了。 餐厅里面有停车位。后来才知道那里的咖啡是要征税的。外面下着雨，所以想找点热饮喝。结果错了。 烤肉串还不错，所以你可以去那里看看。 （原文） We went to the restaurant there. Had visited decades ago. So was excited to go after this long hiatus. Unfortunately, as I saw everything had changed. The food was nothing above the ordinary and overpriced. Aesthetics could improve. Hardly any lawn anymore. Parking inside was available. Came to know that coffee is taxed there. It was raining outside so looked for something warm to drink. Made a mistake. Kebabs are decent so you could visit the place.

（由 Google 翻译）作为一名在工作和生活中都照顾他人的人，我非常感激能受到如此周到专业的服务。说真的，他们的炒蛋是怎么做得这么美味的！我原本想吃西式早餐，但还是很喜欢这里的印度风味——传统甜点、酸奶和各种印度面包。 这家酒店的公共空间不多，不过我的房间很不错，所以也算弥补了这一点。 印度人的热情好客果然没有让我失望。 （原文） As someone who looks after others as a profession and in private life , I really appreciate being treated so nicely and cared for in such a professional manner. On the practical side, how do they make their scrambled eggs so tasty! I was looking for a western style breakfast but still enjoyed the Indian touches- traditional sweets, lassie, and a variety of Indian breads. There is not much public space on this hotel. But my room is pretty nice so that rebalances things. Indian hospitality has not let me down

（由 Google 翻译）如果你打算在这里睡觉，千万别订这里。一楼有个酒吧/DJ，音乐震耳欲聋，感觉就像在舞台上睡觉一样。房间一点隔音效果都没有。我住在一楼的房间里，DJ播放的电子舞曲震耳欲聋，我都能听到前台有人在聊天。 我真没想到管理层居然会认为让DJ在一楼客房楼下一直放到凌晨4点是个聪明的举动。 前台人员很谦虚地帮我换到了离DJ厅远一点的房间，但说实话，没什么变化。至少他尽力了。 还有一件事：有些房间内部有锁着的门（酒店的锁，不是我们的）。他们说这门很安全，但两边都能开，感觉不太安全。 好的一面是，宴会厅和服务都很棒，酒店维护得很好……但如果睡不着，那还有什么意义呢？ 凌晨 3 点打评论，睡不着，很清醒。 （原文） Don't book a room here if you plan on sleeping. There's a pub/DJ on the ground floor, and it feels like trying to sleep on stage while the music is blasting. Rooms are not soundproof at all. I could hear people chatting at reception from my first-floor room over the loud edm blasted by the DJ. I'm amazed that someone in management thought keeping a DJ blasting on the ground floor till 4 am, right under the guest rooms, was a smart move. The reception staff was humble enough to shift me to a room far from the DJ hall, but honestly, not much changed. At least he did what he could. Another thing: some rooms are internally connected by a locked door (hotel's lock, not ours). They say it's secure, but it can be opened from both sides, which doesn't feel safe. On the bright side, banquet hall and service are great, hotel is well maintained... but if you can't sleep, what's the point? Typing the review 3 in the morning, unable to sleep, wide awake.

（由 Google 翻译）加尔各答阿斯特酒店的糟糕体验 我很少写评论，但最近在加尔各答阿斯特酒店的经历让我感到沮丧、失望，甚至有些被欺骗。 在预订入住之前——这次入住将近三周——我与酒店销售团队成员斯里塔玛·雷（Sreetama Ray）进行了非常详细的沟通。她亲自向我保证，由于我预订了这么长时间，可以享受折扣价。正是这个承诺让我最终选择了阿斯特酒店，而不是其他几家。 入住期间，我一直相信酒店会兑现之前约定的折扣。起初我甚至还心存感激，觉得酒店员工是在尽力为我提供便利。但到了退房的时候，我却震惊地发现，我被收取了全额标准房价，没有任何折扣。 最让我难过的不仅仅是更高的账单——而是被欺骗的感觉。当我提出这个问题时，我至少期待得到一个诚实的解释、一些帮助的尝试，或者对之前对我的承诺有所回应。然而，我却感觉被忽视了。他们处理这件事的方式让我觉得我的担忧无关紧要，而之前的承诺就这样毫无征兆地消失了，没有任何人为此负责。 考虑到这次入住时间如此之长——而且这家酒店标榜自己信誉卓著、以客人为中心——我期待的是透明、诚信和始终如一的服务。然而，最终我却带着沮丧和失望离开，这种感觉掩盖了此次入住的其他一切美好体验。 我真心希望酒店管理层能够认真对待此事，反思他们是如何沟通和履行口头承诺的。客人理应得到清晰和诚实的对待，尤其是在涉及财务承诺会影响重大决策的情况下。 基于这次经历，我无法昧着良心推荐阿斯特酒店进行长期入住，并建议未来的客人务必将所有细节以书面形式确认，以免重蹈我的覆辙。谨防诈骗！！！ （原文） A Deeply Disappointing Experience at The Astor Hotel, Kolkata I rarely write reviews, but my recent experience at The Astor Hotel in Kolkata left me frustrated, disheartened, and honestly a bit betrayed. Before booking my stay—an extended visit of nearly three weeks—I had a very clear discussion with Sreetama Ray, a member of the hotel’s sales team. She personally assured me that I would receive a discounted rate for committing to such a long stay. That promise was the primary reason I chose The Astor over several other options. Throughout my stay, I trusted that the agreed-upon discount would be honored. I even felt grateful at first, thinking the staff was trying to accommodate me. But when it came time for checkout, I was shocked to discover that I had been billed the full standard rate, with no discount applied at all. What hurt the most wasn’t just the higher bill—it was the feeling of being misled. When I raised the issue, I expected at least an honest explanation, an attempt to help, or some acknowledgment of the commitment made to me. Instead, I felt dismissed. The situation was handled in a way that made me feel like my concerns didn’t matter, and the original promise simply vanished without accountability. For a stay of this length—and for a hotel that positions itself as reputable and guest-focused—I expected transparency, integrity, and consistency. Instead, I walked away with a sense of frustration and disappointment that overshadowed everything else about my visit. I truly hope the management takes this seriously and reflects on how verbal commitments are communicated and honored. Guests deserve clarity and honesty, especially when financial promises influence major decisions. Based on this experience, I cannot in good conscience recommend The Astor Hotel for long stays, and would advise future guests to get every detail in writing to avoid feeling the way I do now. BEAWARE OF FRAUDSTERS!!!

（由 Google 翻译）我直接预订了这家酒店，入住时间为9月29日至10月1日。首先，网站很棒——要是酒店体验也能这么现代化、人性化就好了。不过，我想，酒店的目标就是牢牢抓住顾客，任何真正的服务/设施都是虚幻的。 从略显破旧的入口就能看出，这是一家历史悠久的酒店。然而，这种古朴的外观却成了酒店基本设施不足的借口。大堂昏暗肮脏，最多只能容纳5-6人。 爬两层楼对我来说没什么可抱怨的，但如果我认识老人，而且和他们一起旅行，我的住宿体验就会是一场灾难。楼梯间和走廊上挂满了复古照片，铺着巴洛克风格的地毯，让人误以为房间也算得上是标准配置。 房间光线昏暗，散发着霉味，简直是普通，不适合挑剔的旅行者。浴室里几乎没有任何便利设施，毛巾和洗浴用品更是少之又少——除非你从走廊里随意摆放的客房服务车里取用，否则根本找不到。床垫、毛巾和床单的质量令人怀疑，老旧且明显磨损。请不要期待合理的客房服务——需要水瓶时，他们会很慢地处理。午餐托盘上的食物非常普通——而且即使进了房间，也没人清理托盘。 早餐种类极其糟糕。它极其简陋，毫无特色，盘子里散落着食物残渣，就像我一样，早上10点就来吃早餐的人——尽管早餐应该供应到10:30。总而言之，工作人员完全没有受过培训，对任何真正的待客之道都漠不关心，他们很可能是在按照独立前印度的标准来招待客人。 最后要说的是，这家酒店大堂入口的标识做得不够到位——它位于一条狭窄车道的尽头，只有两扇不起眼的小门。另一扇门据说是通往一家夜店的入口，外面站着许多保镖，场面很不雅观。 总而言之，我提前一天退房，损失了一晚的房费——但至少避免了继续在这家酒店糟糕的住宿体验。对我来说，这简直是一场噩梦，旅行者在决定入住之前应该彻底了解这家酒店及其设施。至少你会知道你付了钱，得到了什么。（以及你得不到什么）。 （原文） I booked this hotel direct for staying between Sep 29-Oct 1. Firstly, the website is excellent - if only, the hotel experience was as modern and customer friendly. But that’s the idea I guess, lock in the customer and any real service/facilities is illusory. The fact that it’s a heritage hotel is evident from its slightly dilapidated entrance. However, this quaint appearance is an excuse for not getting the basic amenities of a hotel right. The lobby is dark and dingy with seating for 5-6 people at most. No complaints on walking up two floors for me but had I now known and travelled with senior citizens, my stay would have been a disaster. The stairwell and passage is stacked with vintage pics and baroque style carpets that beguile you into believing the rooms will be of some standard. The rooms are poorly lit, musty, strictly average and not meant for the discerning traveler. There’s barely any amenities in the bathrooms, towels and bathing amenities are scarce - not present unless you pick one from the housekeeping trolley carelessly stowed in the passage. The mattress, towels and linen quality is suspect, old and evidently worn-out. Please do not expect reasonable housekeeping service- requests for water bottles will be attended, at leisure. The lunch tray is served with terribly average food - and no one bothers to clear the tray - even AFTER entering the room. The breakfast spread is absolutely awful. It is extraordinary basic and pedestrian with remnants of food strewn and left in the dishes for those who arrive for breakfast at 10AM, like I did - even though breakfast was supposed to be on until 10:30. Basically, the staff is absolutely untrained and indifferent to any real standards of hospitality and may well be serving customers based on the standards of pre-independence India. One final note, the hotel does not have the good sense to put proper signage for its entrance to the lobby - which is one out of two small inconspicuous doors - at the end of a tiny driveway. The other door was, I am told the entrance to a club, with the unpleasant sight of many bouncers standing outside. All-in-all, I checked out a day earlier and lost one night’s charges - but atleast avoided continuing the awful experience of having stayed at this hotel. This was a nightmare experience for me and travelers should thoroughly research this hotel, its amenities and facilities before deciding to stay here. Atleast you will know what you’re paying for. (And what you will not get).

（由 Google 翻译）我在加尔各答的阿斯特酒店度过了一段美好的时光。工作人员热情周到，彬彬有礼，让我从抵达的那一刻起就感受到宾至如归的感受。我的房间干净舒适，维护良好，配备了我放松身心所需的一切。酒店地理位置优越，靠近许多景点，交通便利，方便游览城市。自助早餐种类丰富，入住期间的服务始终如一地出色。下次来加尔各答，我很乐意再次入住这里。 （原文） I had a wonderful stay at the Astor Hotel in Kolkata. The staff were warm, polite, and attentive, making me feel welcome from the moment I arrived. My room was clean, comfortable, and well-maintained, with everything I needed for a relaxing visit. The location is excellent—close to many attractions and easy to get around the city. The breakfast buffet had a great variety of options, and the service throughout my stay was consistently excellent. I would gladly stay here again on my next visit to Kolkata.

（由 Google 翻译）一个充满传统美学气息的美丽地方。光是待在那里就很享受。非常干净（包括厕所）而且绿意盎然。香火和杜纳（dhoona）的气息真的让人回味无穷。 不过，工作人员可以更友好一些。 最令人失望的是食物。 我原本期待菜单上承诺的传统孟加拉菜肴。 但就我个人口味而言，这些菜品有点不健康。 我原本期待的是典型的印度孟加拉蔬菜。就连什锦蔬菜（shukto）里也全是扁豆球（bori），苦瓜、豆子、青香蕉等食材少得可怜。菠菜（saag）完全缺席。没有摩卡排骨（mochar chop）。 我点了贡多拉吉果（gondhoraj ghol）作为开胃菜。我看到我的塔利（thali）会配上罗望子饮料（tetuler shorbot）。所以，当他们没问我一声就又换了一杯贡多拉吉果（gondhoraj ghol），我真的很不高兴！ 我根本喝不下去，真是浪费。 羊肉太硬了。本来可以煮得像预期的那样软烂，这样肉质才会脱骨。 肉末三明治配薯条，但我们更喜欢沙拉。 路奇配土豆，但我们更喜欢茄子。 员工应该多和顾客沟通，了解他们的喜好。我们有些人确实吃得很健康。 （原文） A beautiful place with the traditional aesthetics. Loved just being there. Very clean (including the toilets) and green. The essence of incense and dhoona really brings home the nostalgia. However staff could be a bit friendlier. Most disappointing thing was the food. I was rather looking forward to the traditional Bengali cuisine as promised on the menu. It was all a bit unhealthy for my personal taste I had expected the typical Indian bengali greens and vegetables. Even the shukto was full of bori(lentils balls) and pathetically low on bitter gourd, beans and green banana etc. Saag was totally missing. No mochar chop. I had ordered gondhoraj ghol as starter. I saw tamarind drinks (tetuler shorbot) will be served with my thali. So was really not happy when they replaced it with yet another gondhoraj ghol, without even asking me! I couldn't drink it and it was a waste. The mutton was tough. Could have been cooked to the softness as expected, so that it falls off the bone. Keema sandwich also came with chips, when we would have preferred salad. Luchi came with aloo, when we would have preferred begun bhaja (aubergine). Staff should communicate with customers more and understand their preferences. Some of us do eat healthy.

（由 Google 翻译）位于沙姆巴扎尔的加尔各答平房酒店 (Calcutta Bungalow) 是一座经过精心修复的古老建筑，完美地展现了老加尔各答的风情——温暖的灯光、复古的阳台、宁静的环境以及极具摄影魅力的建筑。夜晚的氛围格外迷人，员工热情好客，整体体验充满文化底蕴和怀旧气息。 我的评分：位置 ⭐5/5，氛围 ⭐5/5，清洁度 ⭐4.5/5，员工 ⭐4.8/5，空房情况 ⭐4/5，性价比 ⭐4.6/5。 对于任何想要体验北加尔各答真正灵魂的人来说，这里都是必游之地。 （原文） Calcutta Bungalow in Shyambazar is a beautifully restored heritage stay that perfectly captures the old Kolkata vibe — warm lights, vintage balconies, peaceful surroundings, and incredibly photogenic architecture. The ambience feels magical at night, the staff is welcoming, and the overall experience is rich with culture and nostalgia. My Ratings: Location ⭐5/5, Ambience ⭐5/5, Cleanliness ⭐4.5/5, Staff ⭐4.8/5, Availability ⭐4/5, Value for Money ⭐4.6/5. A must-visit for anyone who wants to experience the true soul of North Kolkata.

（由 Google 翻译）建筑和内部装饰都很漂亮。这概括了大部分的正面评价。 总的来说，正如我认识的人所说：“就这个价格而言，酒店确实缺少一些礼仪，包括热情好客和对细节的关注。” 我认为友好的氛围和不专业的氛围之间只有一线之隔。这次的体验更偏向于后者。 有些员工确实很友好，但其他员工的行为举止却很欠缺。比如你第一次入住酒店时，柜台小姐没有站起来。有时当你经过大堂时，工作人员会把脚轻松地放在桌子上。你经过后，他们的脚才会放下来。有一次，Waseem 在大堂旁边对着打电话的人大喊大叫，这种行为简直令人无法接受。 楼梯很陡，工作人员不得不不断地上下楼梯给你送食物（厨房在楼顶）。你可以看出他们中的一些人非常疲惫，满头大汗，气喘吁吁。他们说以后可能会加装电梯，但看到他们这样让人很不舒服。 一楼的不同区域之间有玻璃门/墙隔开，靠近大厅的玻璃上沾满了手渍，虽然经常使用，但一次都没打扫过，甚至早上都没打扫过。 这次我住了两个房间。 第二个房间的床单和床上用品闻起来有股没洗过的味道，还有点儿人体气味，还有一些黄色污渍。床单不是干净、清爽的。 我把一些衣服交给他们洗，他们说第二天晚上就能洗好，但三天后，他们把衣服拿给我时，衣服已经湿透了，还说要等衣服干透。我宁愿拿回没洗的衣服，也不愿拿回湿透的衣服，这样会大大增加我旅行包的重量！ 总的来说，考虑到支付的高昂价格，你当然希望酒店能提供更优质的服务。 （原文） The building and interior is beautiful. That sums up the majority of the positive sentiment. Overall, as my acquaintance said: "For the price being paid, there is a certain hotel etiquette which is missing, including hospitality and attention to detail" I think there is a thin line between having a friendly atmosphere and an unprofessional one. This experience tips over the latter. Some of the staff were certainly friendly but others' behaviour was lacking. Like when you first checkin the hotel, the lady at the counter does not stand up. Sometimes when you are passing through the main lobby staff members would have their feet on the table in a relaxed manner. Feet would go down once you pass but still. There was an instance where Waseem was yelling and shouting at someone on the phone right next to the lobby, simply unacceptable behaviour. The staircase is very steep and staff have to continually go up and down it to bring you food(Kitchen is in the roof). You can tell some of them get very tired and they come sweaty and out of breath. They said that in the future there may be an elevator arrangement. But it is uncomfortable seeing them like that. There are glass doors/walls that seperate the different ground floor areas, the glass near the lobby had hand stains on it, granted that it was used often, not once was it cleaned, not even early morning. Spent my time in two rooms this time. The second room's sheets and bedding came smelling unwashed and of human body odur, some staining was there, yellow smudging type. It is not fresh, crisp, clean linens. I gave them some laundry to be washed, they said it would be ready the next day in the evening, three days later, they gave it to me soaking wet with water, they said had waited for it to dry. I would gave rather gotten the laundry back unwashed rather than soaking wet with water significantly increasing the weigh in my travel bags! Overall for the premium price paid, you expect things to be more up to par.

（由 Google 翻译）加尔各答一家名不见经传却很棒的餐厅。对于热爱加尔各答复古风情、美食和建筑的人来说，这里是必去之地。 我在杜尔迦女神节期间来过这里。菜品一般，而且价格略高。这里非常适合拍一些美照，而不是用来享用午餐或晚餐。 （原文） A less-known but amazing eatery in Kolkata. This is must-visit for those people who love vintage Kolkata and its food and architecture. Visited this place during Durga Puja. The food is average and somewhat overpriced though. An amazing place to click more aesthetic photos than take your lunch or dinner.

（由 Google 翻译）我一直梦想着去加尔各答，去北加尔各答的平房看看；毕竟，这个地方内外都美轮美奂，仿佛直接从“古朴的加尔各答”搬了过来。可惜的是，美仅限于墙面，因为墙面之外，是伪装成咖啡馆的混乱。 首先，整个咖啡馆似乎只有两个人在经营，“经营”指的是忙着打扫卫生、扫地，然后才想起还要提供食物。然而，“食物”在这里显得有些沉重，因为菜单上什么都没有。就连不起眼的炸鱼也没有。想象一下，你去了加尔各答，却被告知炸鱼是神话中的生物。 他们只有两杯无酒精鸡尾酒。我们犯了一个严重的错误，两杯都点了。伊姆利无酒精鸡尾酒简直就是战争罪。它放了那么多辣椒粉，我差点以为印度红辣椒委员会会投诉缺货。我发誓，喝上一口，我的血液都沸腾了，感觉祖先们都在冒汗。 第二个选择是芒果拉西，它的比例简直糟透了，说它是饮料简直是对芒果和拉西的侮辱。它以液态形式呈现，简直是一场灾难，有一瞬间，我甚至想打电话给中毒控制中心。 当我们抱怨时（天真地以为反馈可能会有帮助），我们得到的却是反驳。“这里就是这样做的，”他们说。如果“这里”是另一个维度，味蕾会因此而消亡，那么是的，也许确实如此。 简而言之，咖啡馆就是纯粹的审美税：你为氛围买单，忍受食物的痛苦，最后只剩下遗憾的味道在嘴里萦绕。我想要一次难忘的体验。我做到了。只是不是我希望的那样。 结论：一个拍照的好地方；最好是在去其他地方吃饭之前先来这里。 （原文） I had long dreamt of visiting Calcutta, Bungalow in North Calcutta; after all, the place looks like it was plucked straight from Old Aesthetic Calcutta with its gorgeous interior and exterior. Sadly, the beauty ends at the walls, because what lies beyond is chaos disguised as a café. To begin with, the entire café was apparently being run by just two people and by “run,” I mean running around cleaning, sweeping, and then remembering they also had to serve food. Food, however, is a strong word here, because nothing on the menu was actually available. Not even the humble fish fry. Imagine going to Calcutta and being told fish fry is a mythical creature. They had only two mocktails. We made the grave mistake of ordering both. The Imli Mocktail was nothing short of a war crime. It had so much chilli powder that I half expected the Red Chilli Board of India to file a missing stock complaint. One sip, and I swear my entire bloodstream went up in flames and I could feel my ancestors sweating. The second option was the Mango Lassi, which was so badly proportioned that calling it a drink is an insult to both mangoes and lassis. It was a disaster in liquid form, and for a brief second, I contemplated calling poison control. When we complained (naively thinking feedback might help), we were met with arguments. “This is how it’s made here,” they said. If “here” is another dimension where taste buds go to die, then yes, perhaps that’s true. In short, the café is aesthetic tax in its purest form: you pay for the vibe, suffer through the food, and leave with regret as the only flavor lingering in your mouth. I wanted a memorable experience. I got one. Just not in the way I hoped. Verdict: A beautiful place to click pictures; preferably before you eat anywhere else.

（由 Google 翻译）今天我们去了加尔各答的平房，体验糟透了。工作人员粗鲁无礼，无法解释，食物供应不合理，份量也不够一个人吃。员工应该在开咖啡馆或餐厅之前学会如何礼貌待人，而且经常忘记上菜。以节日的名义，尤其是杜尔迦普迦节，收取高昂的费用。我强烈建议不要去这个地方。 （原文） So today we went to Calcutta bunglow and got the worst experience ever. The staffs were too rude to be explained, items were not available properly, the quantity was not sufficient for a single person. The staffs should learn how to behave before running a caffe or resturant, also forgetting items to serve. Taking high price in the name of festive season specially durga puja. I will highly recommend not to visit this place.

（由 Google 翻译）我们去大坂吃午饭。他们告诉我们要等一个小时。然后又说我们得在外面等，我们不能在里面等。外面没有阴凉处，没有地方坐，甚至连站的地方都没有，而且外面还下着大雨。但我们还是等了。大约二十分钟后，又来了几个人。他们也被告知要等，但里面给了他们座位，而我们甚至不允许站在里面。如果你们不好好招待顾客，就停止正常的顾客服务吧。彼此之间要以人为本。 （原文） we went on dashami for lunch. They told us we had to wait an hour. Then said we had to wait outside, we couldn't wait inside. There is no shade outside, no place to sit even no place to stand properly, & it was raining heavily outside. Still we waited. About twenty minutes later, few more people arrived. They were also told to wait, but they were given space to sit inside, wherever we were not even allowed to stand inside. If you guys don't attend customers well, stop regular customer service. bring humanity first among yourselves.

（由 Google 翻译）地处中心位置，是您的首选。房间古色古香，墙上挂着绘画，营造出真实的加尔各答氛围。研讨室也很棒，员工服务也很有礼貌。食物美味。酒店内设有小型休息区，方便您处理一些办公事务。 （原文） Centrally located, making it a favourite choice. Quaint rooms giving the real Calcutta feel with paintings on the wall. Seminar rooms also very good & Staff behaviour is so polite. Food was Tasty.. Inside the hotel there was small lounge area for doing some office work.

（由 Google 翻译）太喜欢这个地方了！氛围很棒，背景音乐也舒缓得令人心旷神怡。我点了素食印度香饭、烤饼和什锦蔬菜——每道菜都美味无比。工作人员彬彬有礼，举止得体。特别感谢 Dolly Upadhyay 小姐的热情好客。 （原文） Loved the place! The ambience is wonderful, and the background music is perfectly soothing. I tried the Veg Biryani, Naan, and Mixed Veg — each dish was absolutely delicious. The staff were courteous and well-behaved. A special thanks to Miss Dolly Upadhyay for her warm and welcoming gesture.

（由 Google 翻译）酒店位于住宅区中心，所以到达时会感到惊喜。我和家人在这里住了三个晚上，体验非常愉快。 房间不大，但设计精美。浴室设计精美，淋浴间空间宽敞，不会撞到墙。 工作人员非常乐于助人，把我们照顾得无微不至。 我在这里住得很愉快，并会向所有想住在加尔各答主要区域、方便前往购物中心和公园街的人推荐这家酒店。 （原文） The hotel is situated in the middle of residences, so it comes as a surprise when you reach it. Me and my family spent three nights here and we found the experience to be very pleasant. The rooms are not very big but are designed very well. The bathroom was very nicely designed and had ample space in the shower so that one does not bang into walls. The staff was very helpful and looked after us ver well. I enjoyed my stay here and would recommend this hotel to anyone who wants to stay in the main area of Kolkata with easy access to the malls and Park Street.

（由 Google 翻译）加尔各答凯悦中心酒店让我大失所望。我的姓氏是 Chatterjee 女士，我的房间里有一张 Das Gupta 先生的欢迎纸条。我要求升级房间，当然，需要支付额外的费用。他们有空房，并告诉我他们会在 1:50（2 点之前）给我换房间。我不得不等到下午 4 点，即使那时我还得跟进几次。当我终于搬到升级后的房间时，我震惊地发现，当我拉开窗帘时，后面的建筑完全受损，没有人住在那里，凯悦中心那里有几座受损的建筑，随时可能倒塌。他们的服务极其缓慢，要么是他们人手不足，要么是他们不专业。我去了游泳池，点了加盐和糖的柠檬汽水。他们忘了放糖，一次又一次地回来问出了什么问题，既没有糖浆也没有普通的糖。3 名工作人员才知道问题所在，浪费了我 30 分钟，却没有提供解决方案，糖（哈哈）。我以预付费的方式支付了所有客房用餐费用，退房时他们又把我已经付过的客房用餐费用加到我头上。最后他们说我需要支付3999卢比，而这些费用我之前已经付过了。因为我已经在那里付了超过十万卢比，而且他们如此坚持，我们最终甚至放弃了那3999卢比。这意味着我付了钱给他们。 额外的费用是不必要的。我感觉被骗了，不是钱的问题，而是被骗了。我会分享几张照片。只有自助早餐还不错。 （原文） Hyatt centric Kolkata was a big disappointment for me. My surname is Mrs Chatterjee and my room had a welcome note of Mr. Das Gupta. I asked for a room upgrade Ofcourse by paying whatever extra. They had room available and told me that they will move me at 1.50 , before 2. I had to wait till 4pm even then I had to follow up several times. When I finally moved to the upgraded room, I was shocked to see when I opened the curtain that the building behind was totally damaged and nobody stays there, there are several damaged buildings there which can collapse anytime on Hyatt centric. Their service is extremely slow, either they are short of staffs or they are not professional. I went to the swimming pool and ordered for lemon soda with salt and sugar. They forgot to put sugar and came back again and again to ask what is the problem without bringing the sugar syrup or normal sugar. 3 staffs came only to know the problem and wasted my 30 mins without providing that solution, sugar ( Ha ha ). I paid all the inroom dining in the form of pay as you go and while I was checking out they added in room dining bill which I already paid. Finally they said I need to pay rupees 3999 for something which was already paid. Since I already paid over one lakh there and they were so persistent , we even finally let go of that 3999. Meaning paid them Extras unnecessary. I felt cheated, it's not about the money but it was cheating. I will share few pics. Only the breakfast buffet was nice.

（由 Google 翻译）不错的酒店。预订简直是疯了。批量预订简直是疯了。他们根本不在乎你的客户是否需要提前入住。 如果你在他们家举办公司活动或个人活动，我怀疑他们能否轻松处理任何个人变更。 每当我们的预订需要进行细微调整时，就像在和一台电脑说话一样。年轻的新手员工，不成熟，配不上五星级酒店。 即使酒店有一半的房间空着，他们可以安排提前入住，他们也会 一直让你质疑，直到最后一刻才决定是否能做到。 如果你是为自己预订，那这地方当然很棒。但如果你是为了客户或客人预订，他们就不会让你轻松了。 我被迫在接待处站了3个小时才完成预订。 办理入住时他们没有地方坐。 正如我所说，从代客泊车员到接待小姐，无论是预订团队还是其他人员，他们的服务都很不成熟。他们躲在门后，当你被要求见经理或主要负责人时，他们总是说主要负责人不会来见你，不是说他们没空，而是他们不会来见你。 这说法真有意思。 而且我百分之百肯定不会有人联系我了解这个问题，而且看样子酒店的名字在未来几年内会改。 以前也发生过这种情况。 （原文） Good hotel. Making a reservations is madness. Bulk booking with them is absolutely madness. The really don’t care if your clients need an early check in or not. If you have a corporate event or a personal event at their place i doubt they will be able to take care of any personal changes easily. Whenever there was slight adjustments to be made in our reservations, it was like talking to a computer. Young novice immature staff, unworthy of a 5 star property. Even if half the hotel is empty and they can manage early check in they will Keep you questioning it, till the last moment whether it will happen or not. If your booking for yourself well and good great place to stay. But if you are booking for your clients or guests they are not going to make your life easy. I WAS MADE TO STAND AT THE RECEPTION FOR 3 HRS TO COMPLETE MY BOOKING. THEY DONT HAVE A PLACE TO SIT WHEN YOU ARE CHECKING IN. Staff as i said from the valet guy to the reception lady or person or reservation team are immature. They hide behind doors and when asked to meet the manager or the main person incharge, it is said that the main person WILL NOT COME TO MEET YOU, not that they are unavailable, BUT THEY WILL NOT COME TO MEET YOU. Interesting choice of words. And i am 100% sure nobody will reach out me to know the problem and also by the looks of it the hotel name will change in the next few years. Which has happened before also

（由 Google 翻译）这家酒店坐拥加尔各答绝佳的地理位置之一，入住期间的体验确实超出了我的预期。客房设计精美，设施齐全，维护也保持了高标准。客房服务始终如一地及时，整体服务体验非常出色。 特别感谢Anuj，她确保每天晚上在我提出要求后几分钟内就为我准备好健怡可乐所需的冰块；也感谢前台的Preetisha，她高效周到的服务以及对附近购物和餐饮场所的推荐，让我非常感激。 我强烈推荐这家酒店，以后来这里一定还会选择入住。 （原文） This hotel boasts one of the best locations in Kolkata and truly exceeded my expectations during my stay. The rooms are smartly designed, well-equipped, and maintained to a high standard. Room service was consistently prompt, and the overall service experience was excellent. A special mention to Anuj, who ensured I had ice for my Diet Coke every evening within minutes of my request, and to Preetisha at the reception, whose efficiency and thoughtful recommendations for nearby shopping and dining options were greatly appreciated. I would highly recommend this property and will certainly choose to stay here again on future visits.

（由 Google 翻译）总体来说，这是一家不错的商务酒店。自助早餐很棒。餐厅员工非常友好且专业。 建议：房间设计不适合办公。没有办公桌，只有一张矮矮的咖啡桌。 （原文） Overall good business hotel. Breakfast buffet is very good. Restaurant staff very friendly and professional. Suggestion: The room is not designed for being able to do any work office. No office table, only a low coffee table in the room.

（由 Google 翻译）这家酒店曾经是加尔各答的骄傲，但如今却失去了往日的魅力。包括家具在内的基础设施亟需彻底翻新，卫生状况也需要改善，才能配得上五星级酒店的称号。餐厅的菜品种类非常有限，而且餐盘洗后没有擦干——在我入住的两天里，每次用餐都能发现残留的水渍。唯一值得称道的是员工的态度，他们非常乐于助人，并在资源有限的情况下尽力而为。总而言之，在我看来，这家酒店目前并不符合五星级酒店的标准。 （原文） Once this hotel was pride of kolkata, but as of now it is losing its charm. The infrastructure including furnitures needs serious revamping, the hygiene needs to be improved to call it a 5 star hotel. The food menu at Restaurant was very limited one, the plates were not dried-left out water after washing of plates was found during each visit in my 2 day's stay. The only silver lining was the staff's behavior, they were extremely helpful and doing there best with the limited resources available. Overall, as of now it doesn't fulfill the status of a 5 star hotel in my view.

（由 Google 翻译）这家酒店比较老旧，绝对算不上全球五星级酒店，但也算得上是不错的标准酒店。房间还行，但略微有点旧的味道，不过这完全不影响入住。我们选择这家酒店的主要原因是它的位置，位于加尔各答的市中心，交通四通八达。酒店员工友善，服务也周到。客人像其他标准酒店一样可以进入房间，前台附近也有一个小巧但舒适的休息区。早餐还算不错，味道也不错。因为我比较喜欢蔬菜，所以点了luchi、alur sabji和印度烤面包。 （原文） The hotel is old and definitely not a global 5 star, but yes good standard hotel. The rooms are ok but a faint oldish smell is there however that is not at all a problem for staying. The main reason that we stayed is due to the location as it's like heart and mid of Kolkata and connected in all possible ways of transport inside a city.. The people are good and service also nice. Guests are allowed in the room like any standard hotel and they do also have a small yet decent lounge area near reception. Breakfast spreads are ok standard, tasty too. Since I am vegetation had luchi and alur sabji along with Idly vada.

（由 Google 翻译）这家酒店名不副实，简直一文不值。 基于我糟糕的入住体验，我绝不会向任何人推荐这家酒店，我自己也绝不会再来。 这里的员工缺乏培训，而且傲慢无礼，丝毫没有待客之道。 员工（主要是管理人员、服务员、接待员等）对任何投诉或要求都置之不理。 他们严重损害了希尔顿逸林酒店集团（HHI）的声誉。 这家酒店连三星级都不配。 食物不新鲜，品质和口味都差强人意。 浴室肮脏不堪，老旧的卫浴设施锈迹斑斑，而且无法使用，上面还有黄绿色的污渍。 枕头和床单散发着难闻的气味。 客房服务极其糟糕，毛巾和水瓶总是送来很久。 床太小，即使是双人房，一个人睡都觉得不够。 - 如果多次要求，他们不会提供基本的清洁用品和洗漱包。 - 房间、公共区域、游泳池等缺乏基本的维护。 总之，这家酒店玷污了希尔顿逸林酒店集团（HHI）曾经的声誉。千万别去——不值得你浪费金钱、时间和精力。 （原文） Overrated and worthless hotel. Based on the disgusting experience I had, I would never recommend this hotel to anybody, nor I will ever stay here again. The staff working here is untrained and highly arrogant. They don't have an iota of hospitality feeling. The staff (mainly managerial, attendant, receptionist etc.) don't even bother to respond after listening to any complaint/demand. They are seriously defaming the reputation of a renowned hotel HHI. This hotel doesn't deserve even a 3-star rating anymore. Food is stale and quality & taste wise is third class. - Bathrooms are dirty & filthy with nonoperational & rusted old fittings and having yellowish green dirt marks. - Pillows and linen are bad smelly. - Room service is too pathetic to serve a towel and water bottle like forever. - They provide too small bed to be barely sufficient for a single person even for the booking for double occupancy. - They don't provide the basic cleanliness and toiletry kits if not asked multiple times. - No minimum maintenance of rooms, common areas, swimming pool etc. In short, this property is an embarrassment to what HHI once stood for. Stay away — it’s not worth your money, time, or peace of mind.

（由 Google 翻译）我于2025年10月28日和29日在这家酒店住了两晚。酒店本身不错，房间宽敞舒适，但服务有待改进。我们房间里有只苍蝇，尽管我们通知了前台，但工作人员直到大约三个小时后——也就是午夜时分——才出现。洗手池也堵塞了，需要维修。用餐后我们叫服务员清理餐盘，却无人理睬。总的来说，酒店不错，食物美味，位置便利，但房间需要更好的维护，服务也需要改进。 （原文） I stayed at this hotel for two nights, on October 28th and 29th, 2025. The hotel itself is nice, and the rooms are spacious and comfortable, but the service needs improvement. We had an issue with a fly in the room, and despite informing the reception, the staff only arrived about three hours later—around midnight. The bathroom basin was also clogged and required maintenance. When called for clearing the food plates after having our meal, no one arrived. Overall, the hotel is good, the food is tasty, and the location is convenient, but the rooms could use better upkeep and service need to improve.

（由 Google 翻译）住了一晚，花了7500/-，第二天因为各种原因换到了The Park酒店。 室内装潢和家具很差。桌子和橱柜的摆放很不方便。缺乏现代家具。老电视放在一个破旧的木制电视柜里。基本生活用品缺失。不得不向酒店要浴室拖鞋和一些洗漱用品，这出乎意料，也让人很惊讶。至于空调，即使在晚上也完全没有制冷效果。房间里还有几只蚊子，这让房间更加难受。我凌晨1点到达酒店，所以没有退房。几乎没睡几个小时。我问酒店有没有更好的房间，他们给我看了另一个房间，也是类似的。所以我离开了这家酒店，换到了另一家酒店。早餐不错，但不是最好的。工作人员热情周到。不建议任何人住在这里。同样的价格，在黄金地段有很多更好的酒店可供选择。 （原文） Paid 7500/- for one night and next day changed over to The Park due to multiple reasons. Interiors and furniture not at all good. Very inconvenient arrangement of tables and cupboards. Lacks modern furniture. Old TV placed in a dilapidated wooden TV cabinet. Basic necessity items were missing. Had to ask for bathroom slippers and few toiletries, which was unexpected and surprising. Regarding the AC, the cooling was not effective at all even at night. Agony was compounded by couple of mosquitoes in the room. Had reached hotel at 0100 in the night and thus didnt checkout at that time. Was hardly able to have few hours sleep. I asked the hotel if they have a better room, bit they showed me another room which was again similar. So vacated the hotel and shifted to other hotel. Breakfast was good but not best. The staff was cordial and respectful. Would not advice anyone to stay here. In same rates many better hotels are available at prime locations.

（由 Google 翻译）这篇评论并非针对路边小旅馆。这家酒店被列为五星级酒店，这本身就极具误导性。整个酒店都需要彻底翻新。房间条件很差，墙壁、木头等处的裂缝都用硅胶勉强填补，显得十分敷衍。地图上的位置看起来不错，但你一走出酒店，就会闻到路边小餐馆腐烂食物垃圾散发出的恶臭。服务也很混乱——我不得不打了三次电话提醒他们打扫房间，晚上11点走廊噪音扰民，我不得不投诉。 住了两晚之后，我实在无法相信这家酒店的好评！ （原文） This review is not about a roadside lodge. This hotel is listed as a 5* property, which in itself is very misleading. The entire property requires a serious overhaul and refurbishment. Rooms are sub standard and you can see a desparate attempt to cover the cracks in the wall, wood etc with Silicone filling. The location looks very good on the map but as soon as you step out of the hotel compound - you are greeted with the stink from all the rotting food waste on the footpath, from roadside eateries. Service is also not organized - had to call 3 times to remind them to clean the room and had to complain about noise in the corridors at 11:00 pm. After having stayed there for 2 nights, I can see that the postive reviews on the Hotel are really questionable!

（由 Google 翻译）这家酒店评级不超过三星，或许适合举办公司活动和会议，但不适合情侣或家庭入住。酒店内餐厅的价格远高于平均水平。 我们不得不（无奈之下）换了房间，因为凌晨两点半，酒店俱乐部的音乐响得根本睡不着。最糟糕的是，我半夜跑到前台，说那巨大的噪音肯定是从俱乐部传出来的，结果工作人员一直否认！真是雪上加霜。 我理解公司活动通常在深夜举行，但我无法接受游客（他们与活动无关）被安排在夜总会楼上的房间。更无法接受被那些否认明显事实的人嘲笑。 我们本来只是想在那里睡觉，结果却睡不着。强烈不推荐。 （原文） Albergo che vale non più di 3 stelle ed adatto probabilmente per ospitare eventi aziendali e congressi ma NON per soggiorni in coppia o famiglia. I prezzi dei ristoranti interni sono infinitamente sopra la media. Abbiamo dovuto cambiare stanza (disperati) perché alle 2:30 A.M. la musica proveniente dal club interno all'albergo rendeva impossibile dormire. L'aspetto più negativo è che a mezzanotte ero sceso in reception per segnalare che il suono molesto provenisse INDUBBIAMENTE dal club e il personale continuava a negate il fatto!!!! Il danno e la beffa. Io posso comprendere che vengano organizzati eventi aziendali fino a tarda notte, ma non posso accettare che a turisti (che nulla c'entrano con l'evento) vengono assegnate camere al di sopra di una discoteca. Meno ancora posso accettare di essere preso in giro da chi nega l'evidenza di un fatto. Eravamo lì solo per dormire e non è stato possibile riuscirci. Sconsigliatissimo

（由 Google 翻译）我们在新城一区这家酒店入住期间，发现了一些优点。许多客人都称赞了宽敞的客房、舒适的家具和热情周到的员工。一位客人评论道：“员工非常友好，房间维护良好，各种设施一应俱全……以最实惠的价格享受到了五星级酒店的体验。” 地理位置也是一大优势：酒店位置便利，可轻松前往新城的商务/会展区，并提供室内游泳池、健身中心、餐厅以及便捷的交通。因此，这家酒店非常适合注重空间和舒适度的家庭和商务旅客。 然而，酒店的体验并非始终保持高水准。一些评论者对酒店的清洁度、维护问题和服务响应速度表示担忧。例如：“房间很脏，设施达不到五星级酒店的标准。” “客房服务还算可以……但每次我提出要求……都要等20-30分钟才能拿到。” 还有一些客人反映家具陈旧、​​设施损坏、浴室有异味以及员工服务速度慢。办理入住或前台服务的专业程度似乎参差不齐。在多个点评平台上，其评分徘徊在 3.7/5 或 6/10 左右，具体分数取决于点评样本。 总而言之：如果您正在新城区寻找一家位置优越、房间宽敞且性价比不错的酒店，那么 Zone by The Park 在很多方面都能满足您的需求——但您应该对酒店的奢华程度、精致程度和完美服务抱有合理的预期。酒店的维护、客房清洁和响应速度等方面仍有提升空间。 （原文） During our stay at the hotel in New Town Action Area 1, we found several positive aspects. Many guests highlight the spacious rooms, decent furnishings and helpful staff. One review notes: “Very good cooperative staff, good well-maintained rooms with all kinds of amenities… a best five-star experience with a cheapest fare.” The location is another plus: it’s conveniently placed with access to the business-/convention zone in New Town and offers an indoor pool, fitness centre, restaurant and good connectedness. The hotel therefore works well for families and business travellers who value space and general comfort. However, the experience is not consistently high standard. Several reviewers raise concerns about cleanliness, maintenance issues and service responsiveness. For example: > “Rooms are dirty and the facilities are not up to standard like 5-star hotels.” > “Housekeeping was decent … but whenever I asked for things … it would take 20–30 minutes to get them.” Some report worn-out furniture, broken amenities, smelly bathrooms and slow assistance from staff. The check-in or front-desk process seems to vary in professionalism. The rating on multiple review platforms hovers around 3.7/5 or a 6/10 depending on review sample. In summary: If you’re looking for a hotel in New Town with good location, spacious rooms and decent value, Zone by The Park delivers on many fronts — but you should go in with measured expectations about luxury level, polish and flawless service. Some areas could use improvement in maintenance, housekeeping and responsiveness.

（由 Google 翻译）令人失望的公园体验 我最近入住了这家酒店，它标榜自己是一家四星级酒店。虽然自助餐确实非常棒，但豪华客房却未能达到预期。考虑到豪华客房的体验一般，我对豪华客房的质量感到好奇。 然而，真正令人失望的是服务团队。尽管我多次要求，但他们总是忘记提供毯子和浴袍等必需品。我半夜等了一个小时才拿到毯子，而他们承诺五分钟就能拿到。更糟糕的是，他们一开始送来的不是毯子，而是一条毛巾，让我又等了半个小时才拿到。 对于一家自称四星级酒店来说，无法提供基本的服务实在令人无法接受。鉴于这次经历，我建议不要入住这家酒店，而且绝对不会再来。除非酒店做出重大改进，否则服务质量低劣可能会失去潜在客人。 （原文） Disappointing Experience at park I recently stayed at this hotel, which marketed itself as a 4-star establishment. While the buffet was truly exceptional, the luxury room fell short of expectations. Given the average experience in the luxury room, I'm curious about the quality of the deluxe rooms. However, the real letdown was the service team. Despite multiple requests, they consistently forgot essential items like blankets and bathrobes. I had to wait an hour at midnight for a blanket, which was promised in 5 minutes. To add insult to injury, they initially sent a towel instead of a blanket, requiring me to wait another half hour for the correct item. For a hotel claiming to be 4-star, the inability to deliver basic services is unacceptable. Given this experience, I would advise against staying here and will certainly not be returning. Unless significant improvements are made, the hotel risks losing potential guests due to subpar service.

（由 Google 翻译）我最近于2025年7月26日至27日入住哥印拜陀Zone by The Park酒店，体验非常棒。酒店拥有现代而充满活力的设计，整个酒店维护得非常好，干净整洁。 酒店员工绝对是一大亮点——我接触到的每一位员工都非常礼貌、专业且乐于助人，让我的入住和退房手续都非常便捷。我的房间宽敞、装饰精美且非常舒适，是放松身心的理想场所。所有设施都运转良好。 虽然我的入住时间很短，但我对酒店的整体氛围和高水准的服务印象深刻。对于商务和休闲旅客来说，这里都是绝佳的选择。如果以后有机会再来哥印拜陀，我一定会再次选择Zone by The Park酒店！ （原文） My recent stay at Zone by The Park, Coimbatore from July 26th-27th, 2025 was truly excellent. The hotel boasts a modern and vibrant design, and the entire property felt incredibly well-maintained and clean. The staff were a definite highlight – every member I interacted with was exceptionally polite, professional, and genuinely helpful, making my check-in and check-out a breeze. My room was spacious, beautifully decorated, and very comfortable, providing a perfect environment to relax. All amenities were in great working order. While my stay was brief, I was thoroughly impressed with the overall ambiance and the high standard of service. It’s a great choice for both business and leisure travelers. I would gladly choose Zone by The Park again on future visits to Coimbatore!

（由 Google 翻译）这家酒店标明是四星级，但我们住过比这更好的三星级酒店。前台的Biswajit和Tanya非常不负责任。我们打了三个电话才有人派水管工来修好冲水马桶。床单上有污渍。208房间的沐浴露瓶子碎了，酒店也没有采取任何措施来修理。单点菜品味道不错，但早餐却糟糕透顶。印度米饼（idli）没熟。土豆咖喱（aloo sabzi）淡而无味，汤水稀薄。印度薄饼（paratha）简直像是从什么地方做出来的，吃下去会伤到人。西瓜汁里居然有冰块（我们还是第一次遇到这种情况）。我们入住的两天早餐都一模一样，没有任何变化。 下午2点就要求加床，结果晚上11点半才送到。我们不得不亲自去前台提醒他们应该预留一张加床。 早餐供应时间到早上9点半就结束了。人们去酒店是为了放松，而不是为了赶早餐而匆忙。我们住过的所有酒店的早餐都只供应到上午10:30。整个过程与其说是度假，不如说是受罚。 此外，他们竟然因为我们两岁的孩子打碎了一个玻璃杯而收取了200卢比。一个杯子就要这么多钱，简直离谱。而且他们也没有提供收据。我不知道这笔钱是会被记入他们的个人账户，还是真的会上报给酒店管理层。就凭这次糟糕的经历，我绝不会向任何人推荐这家酒店。 （原文） The hotel shows as 4 star, but we have stayed at better places which are rated 3 star. Biswajit and Tanya at the reception were very careless. It took as 3 phone calls to get someone to send a plumber to fix the flush. The bedsheets were stained. The showergel bottle was broken in room 208 and no effort was made to fix it. The ala carte meal was tasty but the breakfast was pathetic. The idlis were not cooked. The aloo sabzi was tasteless and watery. The paratha was more like something made in a place that can hurt a person when eaten. The watermelon juice had ice in it (which is a first for us). Exactly same breakfast both the days that we stayed with not a single change. The extra bed was delivered at 11:30 pm when asked for it at 2 pm. We had to personally go to the reception and remind that an extra bed should be kept. The breakfast time ends at 9:30 am. People go to hotels to relax and not have to rush for breakfast. Every hotel that we have stayed the breakfast is until 10:30 am. The entire thing felt more like a punishment than a vacation. Additionally, they charged 200 rupees for a glass that was broken by our 2 year old. This is an obnoxioud amount for one glass. No reciept was also given for it. I am not sure if t would be taken into their personal account or really to the admin. WOULD NEVER RECOMMEND THE HOTEL TO ANONE BASED ON THE EXPERIENCE.

（由 Google 翻译）餐饮 - 食物品质不错。10楼的Z Bar也很不错，音乐和美食都很棒。 客房服务 - 然而，他们最需要改进的地方是客房服务。我要求房间里有玻璃杯，但一直没送来。我要求电视遥控器，但一天后才送来。 房间 - 毯子有污渍，床单一角有破洞。除此之外，房间宽敞干净。浴室设施齐全。 前台 - 前台办理了快速入住和退房手续。但是，没有令人满意地回复我的疑问，也没有解决我提出的关于客房服务的问题。此外，酒店/前台拒绝了我要求的出租车接送服务，称出租车只提供给夜班员工。他们让我自己预订优步/奥普拉。考虑到酒店的规模、品牌和受欢迎程度，他们竟然没有为客人提供24小时全天候服务，这令人惊讶。 客房服务 - 客房服务非常出色，等待时间极短。 总体 客房 - 4.5/5 前台 - 4/5 客房清洁 - 2/5 客房服务 - 4.5/5 客房清洁服务有待改进。 （原文） Food - Food was of good quality. Z Bar on 10th floor was also nice with good music and food. Housekeeping - However, the area where they can most improve is the Housekeeping services. Asked for a glass in my room, it never came. Asked for the TV remote, it came a day later. Room - Blanket was stained and bed sheet was ripped in one corner. Apart from that room was spacious and clean. Bathroom had all amenities. Reception - Reception processed quick check in and check out. However, didn't satisfactorily respond to my queries or bothered to address the issues I raised regarding housekeeping services. Also the hotel / reception denied my request for a drop off facility by cab saying cab is available only for night shift staff. Asked me to book ola/uber on my own. Considering the size, brand and popularity of the hotel, it's surprising that they don't have 24x7 can services for guests. Room service - Excellent room services with minimal wait time. Overall Room - 4.5/5 Reception - 4/5 Housekeeping - 2/5 Room service - 4.5/5 Housekeeping services can be improved.

（由 Google 翻译）最近住了一晚。豪华体验好坏参半，但实际上并没有达到预期。空调温度无法控制，有时感觉非常闷热。维修人员也无能为力。卫生间太小，而且经常遇到马桶地板积水的情况！！但最大的缺点是豪华房里没有双人床，只有两人共用一张床。而且也没有任何地方提到这一点。床垫太软，不适合午睡…… 不过，价格等因素确实很有吸引力……价格非常实惠，免费早餐很美味，自助餐选择丰富，距离比斯瓦孟加拉门/纳尔克尔巴甘步行10分钟……健身房和泳池服务也不错……窗外的景色美得令人窒息…… 谢谢……还会再来的…… （原文） Stayed an overnight recently. Had an mixed experience of luxury but not up to the mark in reality. AC temperature can't be controlled & felt too much suffocation sometimes. Maintenance workers also couldn't do anything. Washroom was too small & experienced of waterlogged toilet floors!! But the biggest drawback is there is no double bed in luxury room, only twin share bed.It was not mentioned anywhere also. Mattresses are too soft, not ideal for taking nap... But few things are really attractive like price... So much budget friendly, complimentary breakfast is so good & wide range of buffet options, location is 10 mins walking distance from Biswa Bangla gate/ narkelbagan... Gym & pool services were also good.... Window view is breathtaking... Thank you ... Will visit again....

（由 Google 翻译）这家酒店与比斯瓦·班加拉展览中心交通便利，步行仅需5分钟即可轻松抵达会场，非常方便。房间舒适安静，远离喧嚣的交通噪音和其他杂音，是休憩放松的好去处。早餐和自助餐品质上乘，服务人员热情友好，乐于助人。酒店还应为国际客人提供更丰富的餐饮选择。下次我还会选择入住这家酒店。感谢你们提供的美好住宿体验！ （原文） This hotel has a wonderful connection to the fairground Biswa Bangla Exhibition Centre. So you needed only 5 min. by comfortable walk to reach the venue. Perfect. The rooms are comfortable and a good and silence place to rest, off from loud traffic honking and other unlikely sounds. Breakfast and buffet have a good quality and the stuff is always friendly and helpful. For international customers there should be a wide variety of food. I will stay there again. Thanks guys for a nice stay.

（由 Google 翻译）位置很棒，它坐落在生态公园内，俯瞰湖泊，是远离城镇喧嚣的奢华度假胜地。房子绿树成荫，宁静祥和，室内设计也非常雅致。整个空间给人一种宁静质朴的感觉。食物和服务都很棒。和家人度过了一段美好的时光。 （原文） Loved the location, it is a little luxury getaway from the town located in Eco park overlooking a lake. The property is very green and peaceful and the interiors are done very tastefully. The space feels very calm and earthy. The food and service are excellent. Had a fabulous time with family.

（由 Google 翻译）我去庆祝女儿的生日，毫无疑问，这是我们在 Taj Taal Kutir 酒店最美好的体验之一。Taj 酒店的热情款待一如既往地一流。食物美味可口，份量适中，地理位置优越，豪华客房可俯瞰泳池和生态公园湖景。与酒店的面积和空间相比，房间显得略小。但房间采光充足，从基本设施到现代化设施一应俱全。 这确实是一家适合儿童入住的酒店，每位员工都用心照顾小朋友。前台的 Simran 和 Swarnabha 非常热情好客，乐于合作。餐厅的 Shabnam 服务高效，非常细心周到。 我还会再次光临 Taal Kutir 酒店。 （原文） Went to celebrate my daughter's birthday and no doubt it was one of the finest experiences we had at Taj Taal Kutir. The hospitality of Taj as expected was top notch. Food was tasty and served in amole portion size, location is fabulous with the luxury rooms overlooking the pool and Eco Park lake. The rooms appeared a bit small as compared to the size and space of the property. But it was very well lit with ample sunlight and had all.basic to modern amenities. Indeed a child-friendly hotel where every staff takes care of little ones with utmost love Simran and Swarnabha in the reception were very hospitable and cooperative. Shabnam in the restaurant was efficient and extremely caring in serving us. Would like to visit Taal Kutir again.

（由 Google 翻译）该酒店提供卓越的入住体验，配备顶级设施，环境静谧宜人。 Saud 先生带领我们进行了深入细致的酒店参观，重点介绍了酒店的各项特色和价值所在。 Jayshree 女士精心挑选了一系列地道的当地美食餐厅，进一步提升了宾客的整体体验。 强烈推荐给想要享受高端度假体验或寻求远离都市喧嚣的静谧休憩之所的旅客。 （原文） The property offers an exceptional experiential stay with top-tier amenities and serene ambience. Mr. Saud delivered an insightful property walkthrough, highlighting key features and value propositions. Ms. Jayshree curated the list of places for authentic local culinary experience, enhancing the overall guest engagement. Highly recommended for a premium staycation or for travelers seeking a tranquil retreat away from urban congestion.

（由 Google 翻译）我们入住的是豪华房，虽然潜力巨大，但也有一些需要改进的地方。房门隔音效果不佳，空调也不太好用。房间的景观本应是美丽的日式花园，但看得不太清楚。食物也本可以更好一些。总的来说，我们的体验还不错。相比我们第一次入住的体验，这次的体验更加愉快，但在某些方面略有不足。 （原文） We stayed in a luxury room, which had great potential, but there were some areas for improvement. The doors weren't soundproof, and the AC didn't function optimally. The room's view was supposed to be the beautiful Japanese Garden, but it wasn't clearly visible. The food could have been better too. Overall, our experience was okay. Compared to our first stay, which was more enjoyable, this one fell short in some aspects.

（由 Google 翻译）这里真是个好地方，让你感觉仿佛置身世外桃源，远离城市的喧嚣。湖景、泳池和阳台营造出经典的度假氛围。 食物是按菜单点的，味道很棒，尤其是晚餐。千万别错过天妇罗贝蒂鱼，这道开胃菜太赞了。 房间虽小但不错。 服务一流。 （原文） Absolutely wonderful place u won't feel u right in the midst of Hustle Bustle of the City .The Lake view the swimming pool Balcony adds a classic resort aspect . Food is menu based and tasty Especially the Dinner. Don't miss the Tempura Bhetki it's an awesome starter . Rooms were small but Good. Service was excellent.

（由 Google 翻译）嗨，虽然离主城区很远，但这次度假住得还不错。而且，还能看到多尼号帆船的瞬间。我建议他们提供更好的早餐选择和食物质量。除此之外，这是一家新建的泰姬陵酒店，远离城市的喧嚣。 （原文） Hii, it’s Very far from the main city but it was a nice getaway stay. Also, could see Dhoni for split seconds. Had suggested them to give better food quality and options for breakfast. Otherwise it’s a newly done Taj property tucked away from all the hustle bustle of the city.

（由 Google 翻译）这是一次非常棒的体验。员工非常友善有礼。地理位置绝佳，食物也美味极了。这里风景如画，非常适合拍照，也是与家人共度美好时光的好去处。我喜欢这里的一切，包括食物！ （原文） It was a really good experience. The staffs behaviour was extremely nice and polite. The location was just amazing and the food was outstanding. The place is extremely photogenic and it is a good place to spend some quality time with family. Loved the place , food and everything. !!

（由 Google 翻译）这家酒店拥有我喜欢的酒店的一切，即惊喜。位置是一个惊喜，从电梯进入大堂是一个惊喜，工作人员是一个惊喜，房间的大小和条件很可爱，令人惊喜。曾经入住过或曾经接待过泰姬陵孟加拉酒店和欧贝罗伊大酒店的客人入住过，格伦本无疑是这座城市的首选。每一位员工都竭尽全力让您感到舒适和受欢迎。没有要求太大或太小。他们还计划最有趣、最精致的观光和游览。如果我可以选择只入住像 Glenburn 这样的豪华精品酒店，我每次都会这么做。他们的茶庄园更是神奇。 （原文） This hotel has everything I like when it comes to hotels, namely surprises. The location is a surprise , entering the lobby from the elevator is a surprise, the staff is a surprise, the size and conditions of the rooms are lovely and a surprise. Having stayed or have had guests stay at Taj Bengal and Oberoi Grand, Glenburn is without a doubt the city’s top choice. Every staff member goes out of their way to make you feel comfortable and welcome. No request is too large or small. They also plan the most interesting and exquisite sightseeing and excursions. If I had a choice to only stay in luxury, boutique hotels like Glenburn I would do so every time. Their tea estate is even more magical.

（由 Google 翻译）加尔各答市中心的隐藏瑰宝。我通过凯悦天地预订了这家酒店，当时想找一个靠近美国领事馆的地方。这家酒店与普通酒店相比，真是令人耳目一新。房间很棒，装饰精美，维多利亚纪念碑的壮丽景色令人叹为观止，用餐体验也一流。可惜只住了一晚。期待再次入住！感谢酒店的管理团队！ （原文） Absolute hidden gem at the heart of Kolkata. I had booked through World of Hyatt while looking for a place close to the US Consulate. The place was such a refreshing change from your typical hotels. Great rooms with fascinating decor, amazing views of the Victoria memorial, and top-notch dining experience. Too bad it was a one night stay. Looking to visit again! Kudos to the team managing this property!

（由 Google 翻译）我只去过他们的餐厅，所以无法评论酒店/房间，我希望酒店/房间能更好。 餐厅拥有美丽的环境和令人惊叹的富丽堂皇的内饰，可欣赏维多利亚女王纪念碑和 Vidyasagar Setu 的景色。 我们点了烤肉卷和玉米蛋糕。服务还可以，但食物是我在加尔各答吃过的最糟糕的食物之一。摆盘为零，两道菜都缺乏味道的深度。甜甜的烤肉卷有人吗？ 价格太贵了，我们花了1700块钱买了2个平淡无奇的菜！ 我被他们列入印度 50 强餐厅之列所吸引。抱歉主厨肯沃西，格伦本不是你最好的。 （原文） I only visited their restaurant, so can't comment on the hotel/rooms which I hope is heaps better. The restaurant has a beautiful setting and stunning regal interiors, with views of Victoria Memorial and Vidyasagar Setu. We ordered the cannelloni and corn cakes. The service was okay, but the food was one of the worst I've eaten in Calcutta. Zero for presentation and both dishes lacked depth of flavour. Sweet cannelloni anyone? The prices are exorbitant, we paid 1,700 for 2 lackluster dishes! I was lured by their inclusion in the top 50 restaurants of India. Sorry Chef Kenworthy, Glenburn is not your best.

（由 Google 翻译）直接通过酒店网站预订了2025年12月的房间，收到了确认信息。后来打电话到酒店询问其他信息，被告知我们的预订错误，因为“系统故障”。“先生，请问有什么可以帮您的吗？系统故障了。”预订经理迪特波先生说道。糟糕透了。这家酒店本应是加尔各答最豪华的精品酒店，却加深了人们对这座城市的刻板印象。“系统故障”——也就是在没有空房的情况下预订房间——从来都不是常有的事。我怀疑酒店把房间给了别人，然后认定我不是他们想要的客人。 （原文） Made a reservation for December 2025 directly via the hotel's website. Received a conformation. Called the hotel to get information about something else, and was told that our reservation was made in error because of a "glitch in the system." "How can I help you Sir, there is a glitch in the system" says Mr. Ditpo the reservation manager. Terrible. This is supposed to the fanciest boutique hotel in Kolkata but it reinforces every stereotype about the city. "Glitches in the system" which reserve a room when no room is available never happens. I suspect the hotel committed the room to someone else and decided that I was not customer they wanted.

（由 Google 翻译）一家很棒的酒店，位于意想不到的位置！ 一旦您乘坐电梯到达顶楼，您就会被带到繁忙的加尔各答中心的一片绿洲。 萨菲拉和团队非常棒 （原文） A great hotel in an unexpected location! Once you take the elevator to the top floor, you are transported to an oasis in the middle of busy Kolkata. Sapphira and the team were wonderful

（由 Google 翻译）入住格伦伯恩顶层公寓 (Glenburn Penthouse) 绝对是一种享受！这不仅仅是一家酒店，更是一次让您真正体验加尔各答丰富文化遗产的体验。从优雅的装饰到宁静的氛围，每一个细节都低声诉说着加尔各答及其文化遗产的故事。 还有什么比一边品尝正宗的大吉岭茶，一边俯瞰城市美景更完美的呢？这是我每天都期待的仪式。无边际泳池提供了一个令人叹为观止的休憩之所——一个真正独特的清凉之地，让您在欣赏城市全景的同时，也能放松身心。 格伦伯恩真正与众不同之处在于其卓越且可定制的服务。工作人员竭尽全力满足我们的每一个需求，让我们感到无比舒适，并确保拥有一次真正难忘的住宿体验。强烈推荐给所有寻求奢华正宗加尔各答体验的人！ （原文） Staying at the Glenburn Penthouse was an absolute delight! This isn't just a hotel; it's an experience that truly allows you to enjoy Kolkata's rich heritage. From the elegant decor to the serene ambiance, every detail whispers tales of a Kolkata and its heritage. And what could be more perfect than savouring authentic Darjeeling tea overlooking the city? It was a ritual I looked forward to every day. The infinity pool offers a breathtaking escape – a truly unique spot to cool off while taking in panoramic views of the city. What truly set Glenburn apart was the fantastic, customizable service. The staff went above and beyond to cater to every need, making us feel incredibly pampered and ensuring a truly memorable stay. Highly recommended for anyone seeking a luxurious and authentic Kolkata experience!

（由 Google 翻译）我不知道圣诞节期间他们是否想做生意，我询问了他们的包裹，但没有回复 （原文） I don’t know if they want business or not at the time of Christmas i enquired for there package but no response

（由 Google 翻译）感谢 Priyanka Kishen 女士和 Shantanu 先生的热情款待，这次体验非常棒。食物绝对美味——正宗的孟加拉风味，用心烹制，充满爱意。每一道菜都体现了他们对美食的热情和对细节的关注。我非常感谢他们的热情和营造的温馨氛围。强烈推荐！ 我只想补充一点，晚上他们会关掉空调以节省电费。太荒谬了 （原文） Had a wonderful experience thanks to the warm hospitality of Ms Priyanka Kishen and Mr. Shantanu. The food was absolutely delicious — authentic Bengali flavors prepared with great care and love. Every dish reflected their passion for good food and their attention to detail. Truly appreciated their warmth and the homely atmosphere they created. Highly recommended! Wanted to add more that at night they switched off AC to save power bill. Ridiculous

（由 Google 翻译）入住加尔各答普莱德广场酒店体验极差 我在加尔各答普莱德广场酒店的入住体验极其糟糕。整体住宿条件远低于预期——房间质量、清洁度和设施与广告宣传完全不符。 服务更是糟糕透顶。员工态度恶劣，毫无帮助，有时甚至粗鲁无礼。提出基本要求都耗时过长，整个入住期间都缺乏专业精神。 考虑到价格和品牌，我原本期待的是舒适愉悦的体验，但结果却截然相反。我不会推荐任何人入住这家酒店。 （原文） Very Disappointing Experience at Pride Plaza Kolkata My stay at Pride Plaza Kolkata was extremely disappointing. The overall accommodation was far below expectations — the room quality, cleanliness, and amenities did not match what was advertised. The service was even worse. The staff behavior was very poor, unhelpful, and at times downright rude. Basic requests took an unusually long time to be addressed, and there was a clear lack of professionalism throughout my stay. For the price and the brand name, I expected a comfortable and pleasant experience, but unfortunately, it turned out to be the opposite. I would not recommend staying here.

（由 Google 翻译）我的住宿体验非常愉快——房间干净舒适，工作人员彬彬有礼，乐于助人。食物美味可口，尤其是早餐菜单令人印象深刻。特别要感谢前台（Abieans）的Piyali Mukherjee女士，她热情专业，让我的住宿体验更加舒适。唯一不足的是房间里没有智能电视——如果能有一台，体验会更加完美。 （原文） My stay was really pleasant — the rooms were clean and comfortable, and the staff were polite and helpful. The food was delicious, especially the breakfast menu which was quite impressive. A special mention to Ms. Piyali Mukherjee from the front office (Abieans) for her warm and professional behavior — she made the stay even more comfortable. The only thing missing was a smart TV in the room — that would’ve made the experience perfect.

（由 Google 翻译）首先，尽管谷歌搜索结果可能显示并非如此，但我非常肯定这并非一家五星级酒店。其官方网站也具有误导性。我将在下文中尝试解释。 豪华双床间的照片显示的是一张特大床，这显然是不准确的。我向前台指出了这一点，但他们却漫不经心地告诉我，那些照片实际上是豪华特大床间的照片。网站上唯一的选项是“先预订后付款”，这意味着需要提供包括CVV码在内的信用卡信息。当然，我没有这样做，因为担心信用卡被盗用，所以我只能通过一个旅行网站预订，价格更高，但该网站提供了提前刷卡付款的选项。 我们的房间有股潮湿的味道，淋浴区有霉菌。一些表面积满了灰尘。一些配件破旧不堪，而且有划痕。电视机顶盒坏了，我打了两次电话给客房服务才修好。尽管预订的是三人间，但房间只准备了双人间。我多次致电客房服务才拿到额外的茶具、床单和毛巾。毛巾和床单都非常破旧，与房间里原有的两条完全不同。我要求更换，他们也照做了。空调时不时会发出很大的噪音，我猜是压缩机在输送冷气。我以前从未遇到过这种情况。 我们的套餐包含早餐。早餐很美味，种类也很多。但是，我发现酸奶非常酸，并向工作人员反映了这个问题，他们也道了歉。然而，第二天酸奶的酸度依然没有改善。有一次，茶是冷的。 总的来说，所有员工都很友善、礼貌且乐于助人。 我觉得这家酒店需要非常注重细节，才能配得上三星级的标准。祝他们一切顺利。 （原文） First of all, despite what Google searches may tell you, I'm quite sure this is not a 5-star hotel. The official website is misleading, as well. I shall attempt to explain, below. The deluxe twin room has photos of a king bed, which, of course, is not accurate. I pointed this out at the reception, and was very nonchalantly told that those photos are actually of the deluxe king room. The only option in the website is to book now, pay later, which entails providing one's card details, including CVV. Of course, I did not do this because of the risk of my card being misused, which meant I had to book with a higher price through a travel website, which did offer me the option to pay with my card in advance. Our room smelt damp, and there was mould in the shower area. There was dust on some surfaces. Several fittings were quite dilapidated and scratched. The set top box for the TV took 2 calls to housekeeping to start working. Despite the room being booked for triple occupancy, it was prepared only for double occupancy. It took multiple calls to housekeeping to get the extra tea-making things, bedding and towels. The latter 2 were actually quite shabby and worn out, very different from the 2 already in the room. I requested to get them changed, and they were. The air conditioning made loud sounds at regular periods, which I put down to the compressor pumping in cold air. I have never experienced this earlier. We had breakfast included in our package. It was delicious, with a lot of choice. However, I found the curd extremely sour, and brought this to the notice of the staff, who apologised. However, it was no different the next day. On one occasion, the tea served was cold. Overall, all members of staff were kind, polite and helpful. I feel the hotel is in serious need of attention to detail to be worthy even of 3 stars. I wish them all the best.

（由 Google 翻译）我在加尔各答骄傲广场酒店的住宿体验非常令人失望。房间维护得非常糟糕——脏兮兮的，毯子上满是污渍，墙壁看起来也破旧不堪。淋浴器坏了，皂液器也老旧到几乎无法使用。 吹风机老是断电，房间里的灯闪烁不定，尽管这是一家五星级酒店，却没有熨斗。拖鞋等基本用品也是在我向前台投诉后才提供的。甚至连洗漱用品和剃须用品等标准浴室用品都没有，这真是令人意外。 对于一家自称五星级酒店的酒店来说，维护和服务却极其糟糕。绝对不值这个价钱。除非他们认真提升清洁、维护和宾客服务标准，否则我不会推荐这家酒店。 （原文） I had a very disappointing stay at Pride Plaza Kolkata. The room was not maintained at all — it was dirty, the blanket was stained, and the walls looked completely worn out. The shower was not working properly, and the soap dispensers were so old that they barely functioned. The blow dryer kept cutting off, lights in the room were flickering, and there was no iron available despite this being a five-star hotel. Basic amenities like slippers were only provided after I complained at the reception. Even the standard bathroom kits such as the dental and shaving kits were missing, which was quite surprising. For a property claiming to be five-star, the maintenance and service were extremely poor. Definitely not worth the price charged. I would not recommend this hotel unless they seriously improve their cleanliness, upkeep, and guest service standards.

（由 Google 翻译）我在普莱德广场酒店度过了非常愉快的时光！自助早餐种类丰富，令人印象深刻。特别要感谢Pooja，她非常细心周到，经常询问客人的意见，以便不断改进服务。 （原文） I had a wonderful stay at Pride Plaza! The breakfast buffet offered an impressive variety of options to choose from. Special mention to Pooja, who was incredibly attentive and regularly checked in with guests to gather feedback for continuous improvement.

（由 Google 翻译）我们一行人来加尔各答参加会议，在这家酒店住了三天。一切都很完美，没有任何不尽如人意的地方。特别是莫汉提供的客房服务，非常棒。食物也很美味可口。 （原文） We as a group came to Kolkata to attend the conference. So, we stayed at the this hotel for 3 days. Everything was good and no compromise in anyways. Especially, our room service by Mohan was excellent. Food was good and well flavoured.

（由 Google 翻译）我最近有幸于11月8日在加尔各答马球浮楼酒店 (Polo Floatel Kolkata) 为女儿举办了生日派对。 这次住宿和活动安排都令人难忘。酒店员工和管理层（特别感谢Sabir先生）非常热情周到，让我们的活动和住宿体验如同天堂般美好，让我们流连忘返。 我衷心感谢Sabir先生及其团队，他们竭尽全力确保活动和住宿期间的一切都完美无瑕。前台团队也令人印象深刻，入住和退房流程顺畅无阻。 酒店的氛围和设施也堪称一流，使其成为加尔各答最顶级的特色酒店和宴会场所之一。恒河畔的日出日落美景令人叹为观止，在我的生日派对上赢得了所有宾客的一致好评。此外，酒店的餐饮品质、设施和服务也堪称业内一流。 酒店为我提供了一对一的贴心服务，即使是最小的需求也得到了满足。员工和管理层（尤其是Sabir先生）始终尽心尽力，让我的入住体验愉快而难忘。 总而言之，我强烈推荐加尔各答波罗浮酒店 (Polo Floatel Kolkata) 给所有正在寻找舒适温馨的住宿和庆祝场所的人。向酒店全体员工致以最诚挚的敬意和赞扬，感谢他们提供的卓越服务和热情款待！ （原文） I recently had the pleasure of organising my daughter's birthday party and stay at Polo Floatel Kolkata on 8-November. The stay and occasion arrangement turned out to be unforgettable.The hotel's staff , management( special mention for Sabir sir), were very helpful and hospitable making our event celebration and stay purely heavenly --- leaving us mesmerized. My heartfelt gratitude and respect for SABIR Sir along with his entire team, who went above and beyond to ensure everything was just right and impeccable during the event celebration and stay. The front office team was also impressive, with a seamless check-in and check-out process. The hotel's ambience and amenities were also top-notch, making it one of the greatest signature hotel and banquet in Kolkata. The view during dawn-dusk by the river Ganges left us speechless, which earned and owned great appreciation from all my guests during birthday party ,along with food quality, facilities, services provided____ were undoubtedly the best in industry. Providing 1-1 help and services for the smallest of requests made by me were fulfilled and continuous efforts were made by the staffs and management(Sabir sir), to make my stay enjoyable and memorable. Overall, I highly recommend Polo Floatel Kolkata to anyone looking for a comfortable and welcoming place to stay and celebrate. Cheers and applauds to the entire team for their excellent service and hospitality!

（由 Google 翻译）我最近试用了Rajiv制作的水烟壶，不得不说——这绝对是我体验过的最棒的水烟之一。它的顺滑口感和整体品质都体现了真正的匠心和热情。烟雾纯净无比，烟雾浓度也恰到好处——浓郁醇厚却又不伤喉咙。 Rajiv显然深谙美学与性能的完美平衡之道。整套装置优​​雅而坚固，从第一口开始就给人一种高端的感觉。从烟碗到底座，每一个细节都体现了制作者的用心和精准。 如果你追求高品质、令人满意且时尚的水烟体验，我强烈推荐你试试Rajiv的作品。他真的树立了水烟制作的新标杆！👏🔥 （原文） I recently tried a hookah crafted by Rajiv, and I have to say — it’s one of the finest experiences I’ve ever had. The smoothness, and the overall quality reflect real craftsmanship and passion. The flavour pull is incredibly clean, and the smoke density is perfect — rich yet gentle on the throat. Rajiv clearly knows how to balance aesthetics with performance. The setup is elegant, sturdy, and gives a premium vibe from the very first puff. You can tell every detail — from the bowl to the base — has been made with care and precision. If you’re someone who appreciates a high-quality, satisfying, and stylish hookah experience, I highly recommend trying Rajiv’s work. He’s truly set a new standard for excellence! 👏🔥

（由 Google 翻译）9月26日至29日，我们非常荣幸地在加尔各答Polo Floatel酒店入住三晚，这真是我第一次在加尔各答体验杜尔迦普约节——那真是一次难忘的住宿体验！ 酒店地理位置绝佳，坐落在河畔，宁静祥和，景色优美，无与伦比。在酒店欣赏日落美景更是妙不可言，堪称我们此行的一大亮点！酒店地理位置优越，交通便利，方便前往城市各处，方便您探索杜尔迦普约节的精彩活动。 酒店复古的魅力为我们的体验增添了独特的韵味，完美地捕捉了加尔各答的旧时氛围。我们仿佛置身于另一个时代，感受着它美好的一面。 在我们入住期间，工作人员热情周到，乐于助人，让我们倍感宾至如归，倍感贴心。食物也相当不错，为整体体验锦上添花。 简而言之，这次住宿让我们领略了加尔各答的真谛——文化、传统和热情好客的融合。强烈推荐Polo Floatel酒店，让所有想以特别而难忘的方式体验这座城市的人都住在这里！ Suyash Singodiya医生 外科肿瘤学硕士 （原文） We had the pleasure of staying at Polo Floatel, Calcutta, for three nights from 26th to 29th September during my first-ever Durga Pujo experience in Kolkata — and what an incredible stay it was! The hotel’s location is absolutely ethereal, nestled right on the riverbank, offering a calm, scenic ambiance that’s hard to match. Watching the sunset from the property was truly magical — a highlight of our trip! The location is also perfectly situated, with easy access to all parts of the city, making it very convenient for exploring the Durga Pujo festivities. The vintage charm of the property added a unique flavor to our experience, beautifully capturing the old-world vibe of Kolkata. It really felt like stepping into a different era, in the best way possible. The staff were extremely warm, courteous, and helpful throughout our stay, making us feel welcome and well looked after. The food was decent and complemented the overall experience well. In short, the stay gave us the true essence of Kolkata — a blend of culture, heritage, and heartfelt hospitality. Highly recommend Polo Floatel for anyone looking to experience the city in a special and memorable way! Dr. Suyash Singodiya MCh Surgical Oncology

（由 Google 翻译）对于追求独特住宿体验的旅行者来说，Polo Floatel 绝对是绝佳之选。河景小屋拥有如诗如画的河景，而水上餐厅则将氛围与美食完美融合，令人叹为观止。食物美味绝伦，服务也无可挑剔——客房服务和前台团队热情周到，待客之道真诚温暖。这里完美融合了舒适、魅力与河畔的宁静。强烈推荐！ （原文） Polo Floatel is a brilliant pick for travellers who appreciate unique stays. The river-view cabins offer postcard-perfect scenes, and the floating restaurant combines ambience + flavour like few places can. Food is outstanding. Service is exceptional — housekeeping and the front office team deliver hospitality with genuine warmth. A perfect blend of comfort, charm, and riverside serenity. Strongly recommended!

（由 Google 翻译）言语难以形容我在这家酒店享受到的优质服务。这里的待客之道堪称一流——每一位员工都高效、热情，而且都非常出色。他们谦逊有礼、乐于助人的态度深深打动了我，促使我写下这篇评论。我非常庆幸选择了这家酒店作为我的度假之选，它让我的旅程更加难忘。 （原文） Words fall short when I try to describe the class of service I received at this hotel. The hospitality here is truly exceptional — every staff member is efficient, warm, and absolutely remarkable. Their humble behaviour and willingness to help at every step genuinely moved me and compelled me to write this review. I am extremely happy that I chose this hotel for my holiday stay; it made my trip even more memorable.

（由 Google 翻译）我们在Floatel酒店的住宿体验非常棒。酒店环境宁静祥和，员工彬彬有礼、热情周到。特别感谢Sunny Chowdhury先生，他把我们的房间布置得非常漂亮，而且保持了房间的整洁。他的用心让我们的住宿体验更加完美。强烈推荐！ （原文） Our stay at Floatel was wonderful. The hotel ambience is peaceful, and the staff are very polite and helpful. A special thanks to Sunny Chowdhury for beautifully decorating our room and keeping everything clean. His effort made our stay even more special. Highly recommended!

（由 Google 翻译）我最近有幸入住加尔各答波罗浮酒店 (Polo Floatel Kolkata)，体验非常棒。酒店员工热情友好，乐于助人，让我倍感舒适。特别要感谢客房主管马纳布 (Manab)，他尽心尽力，确保一切都尽善尽美。前台团队也令人印象深刻，入住和退房流程顺畅无阻。 酒店的氛围和设施也堪称一流，是商务和休闲旅客的理想之选。我非常感谢酒店员工对细节的关注和为我打造愉悦入住体验所做的努力。 总而言之，我强烈推荐加尔各答波罗浮酒店 (Polo Floatel Kolkata) 给所有正在寻找舒适温馨住宿的客人。向全体员工致以崇高的敬意，感谢他们提供的优质服务！ （原文） I recently had the pleasure of staying at Polo Floatel Kolkata, and I must say it was a wonderful experience. The hotel's staff were incredibly helpful and friendly, making my stay feel truly comfortable. I'd like to give a special shoutout to Manab, the housekeeping supervisor, who went above and beyond to ensure everything was just right. The front office team was also impressive, with a seamless check-in and check-out process. The hotel's ambiance and amenities were also top-notch, making it a great choice for both business and leisure travelers. I appreciated the attention to detail and the efforts the staff put into making my stay enjoyable. Overall, I highly recommend Polo Floatel Kolkata to anyone looking for a comfortable and welcoming place to stay. Kudos to the entire team for their excellent service!

（由 Google 翻译）房间很棒，住宿体验完美。食物也还可以。餐厅服务周到。唯一的问题是前台。我们等了很久才分配到房间。他们坚持要我们提供邮箱地址用于广告宣传，导致我们从喀拉拉邦长途跋涉一天后，又不得不等待更长时间。 （原文） Excellent rooms and perfect stay. Food served was fine. Hospitality at restaurant was good. Only problem faced was at reception. We have to wait for longer time to get room allotted. They have insisted to provide email address for advertising purpose for which we have wait longer time after a day long travel from Kerala.

（由 Google 翻译）远离市区主要地点。如果您想在高速公路上短暂停留，这里非常适合，因为从酒店上高速很快。 停车位充足，但开放。周围环境宽敞。我们遇到的所有工作人员都服务周到。 早餐种类丰富。 然而，酒店和房间急需翻新。由于缺乏维修，一些设施正在老化。水龙头漏水，地毯污渍斑斑，大堂天花板发霉。因此，我们将房间评为两星。 （原文） Located away from major locations of city. Works good for you if you want to use this as a stopover while on a highway drive since access on to highway is quick from hotel.. Good, but open parking space available. Spacious surroundings. Great service by all whom we interacted with. Nice spread of breakfast. However, hotel and rooms are in urgent need of renovation. Things are falling off due to lack of repairs. Leaky taps, stained carpets, mold infested lobby ceilings. For that reason will rate the rooms as 2 stars.

（由 Google 翻译）我在潘奇瓦蒂财富公园酒店的周末住宿体验棒极了！房间一尘不染，床铺无比舒适，还能欣赏到迷人的海港景色。酒店员工，特别是前台的Deepak和Sayan，都非常友好高效，办理入住和退房手续都非常便捷。强烈推荐这家隐秘的度假胜地，绝对是放松身心的理想之选！ （原文） My weekend stay at The Fortune Park Panchwati was fantastic! The room was spotless, the bed was incredibly comfortable, and we had a stunning view of the harbor. The staff, especially the front desk team specifically Deepak and sayan were exceptionally friendly and efficient, making both check-in and check-out a breeze. Highly recommend this hidden gem for a relaxing getaway!

（由 Google 翻译）我们在财富公园酒店的三天住宿体验真是太棒了。他们热情好客，让我和宝宝住得非常舒适。 食物也很棒。接待人员Suparna女士和Preeti女士也非常热情友好，乐于助人。 感​​谢您让我们拥有如此美好的住宿体验。 强烈推荐。 （原文） Our 3 days stay at Fortune park hotel was truly amazing. They offered warm hospitality and made my stay very comfortable with my baby. The food is really good. Also their reception staff Ms.Suparna & Ms. Preeti are very cordial and cooperative. Thank you for such great stay. Highly recommended.

（由 Google 翻译）⭐️⭐️⭐️ (3/5) “如果你和朋友一起来玩，这里可不是最佳选择。” 我来分享一下我的真实体验。最大的缺点是泳池下午6点就关门了，这让我们非常失望。 我们晚上一直在点开胃菜，但工作人员从未告知我们餐厅晚上10点关门。通常酒店会提醒客人关门时间，以便提前点晚餐。等我们意识到的时候，厨房已经关门了，我们不得不在菜品上妥协。对于豪拉的酒店来说，这么早就关门感觉很不寻常。 此外，入住时间为下午2点，退房时间为上午10点，留给我们的时间非常有限。还有一点——房间是严格禁烟的，尽管一些预订网站上显示有吸烟房。 总的来说，由于这些限制，我们晚上的住宿体验并不好。 👉 适合想住一天的家庭。 👉 不推荐年轻团体、情侣或寻求趣味体验的朋友入住。 👉 适合商务住宿 👉 房间不错 （原文） ⭐️⭐️⭐️ (3/5) “Not the best choice if you’re coming with friends to enjoy.” I’ll share my real experience here. The biggest downside was that the swimming pool closes by 6 PM, which felt very disappointing for us. We kept ordering starters through the evening, but the staff never informed us that the restaurant shuts down at 10 PM. Usually, hotels remind guests about closing time so that dinner orders can be placed in advance. By the time we realized, the kitchen was closed, and we had to compromise on food. For a hotel in Howrah, closing the restaurant so early feels unusual. Also, check-in is at 2 PM and check-out at 10 AM, which gives very little time. Another point—the rooms are strictly non-smoking, even though some booking sites show smoking rooms available. Overall, we didn’t really enjoy our stay at night because of these limitations. 👉 Good for families looking for a one-day stay. 👉 Not recommended for young groups, couples, or friends looking for a fun experience. 👉Good for corporate stays 👉 Rooms are fine

（由 Google 翻译）我和我的伴侣在那里度过了一个短暂的假期。我们的体验远远超出预期！酒店员工非常热情友好。特别感谢Priti、Deepak和全体员工！我也很喜欢他们的食物。我非常想再去那里度过一个轻松的周末 :) （原文） Me and my partner stayed there for a short trip. Our experience was way beyond our expectations! Hotel staff were so helpful and humble. Special thanks to Priti, Deepak and the whole team! I loved their food as well. I'd love to visit again for a chill weekend :)

（由 Google 翻译）酒店本身很棒，设施一流，为此我给五星好评。工作人员很友好，竭尽所能地帮助我们。 位置很差，因为没有随时可用的出租车（Ola 或 Uber），所以我们错过了从豪拉车站出发的火车。 （原文） The hotel in itself is amazing with best in class facilities and for that I’d give 5 stars. Staff was friendly and helped us in every possible way. The location is a huge bummer as there are no cabs Ola or uber readily available due to which we missed our train from Howrah station.

Badiya hai

（由 Google 翻译）氛围好到只住一天，之后就会觉得无聊。服务差到极致，仿佛他们只想赚钱，却不让客人感到受欢迎和尊重。我的错，我原本期望更高的标准，所以还是别浪费钱了，还是去偏远的地方吧，那里的人都很好，也很谦逊。 （原文） Ambience is good for just a day, then you’ll be bored. Service is pathetic as if they are just looking for money without making the guest feel welcomed and respected. My bad I had an expectation of better standards, so do not waste money rather go for outstation where good people around and are humble.

（由 Google 翻译）虽然许多人称赞其宁静的氛围、美丽的风景和宽敞的房间，但也有人提到维护、服务质量和价格方面的问题。一些亮点包括宁静的氛围、舒适的住宿和美味的食物，尤其是孟加拉塔利。然而，其他人指出，一些房间和平房需要翻新，而且服务可能不达标。关于物有所值的报道也相互矛盾，有些人认为价格过高。 （原文） While many praise its peaceful ambiance, beautiful scenery, and spacious rooms, some mention issues with maintenance, service quality, and pricing. Some highlights include the serene atmosphere, comfortable accommodations, and good food, especially the Bengali thali. However, others note that some rooms and bungalows are in need of renovation, and that service can be sub-standard. There are also conflicting reports on the value for money, with some finding the prices exorbitant.

（由 Google 翻译）以前这里人气很旺。现在，一半的别墅都破败不堪。即便如此，对于那些不愿在价格上妥协的人来说，这里仍然是一个绝佳的派对场所。我住过几家Aqua别墅，大部分都维护得很好。泳池干净整洁，维护得也很好。如果你想和亲朋好友举办一场奢华的泳池派对，强烈推荐这里。一定会再来的。 （原文） Used to be much more popular back in the day. Now, half of the villas are in a dilapidated condition. Nevertheless, it's still a prime party spot for people not willing to compromise on the price. I have stayed in several Aqua homes and most of them are well maintained. The swimming pools were clean and maintained. Would recommend if you want to have a lavish pool side party with friends and family. Would definitely visit again.

（由 Google 翻译）我们预订了这个场地来举办婚礼，这里的房间和食物受到了所有人的喜爱。然而，我们从 Vedic Village 提供的 Star Event 聘请了一位名叫 Subhash 的活动策划师，他们向我们保证活动策划师很好，但在整个婚礼过程中与他们的经历非常不愉快。 我们还尝试联系吠陀村的 Rizwan，寻求活动策划者未决交付成果的帮助，但不幸的是，我们没有得到太多支持，我们的交付成果仍然不完整。 我会给这次体验打3星，主要是因为售后服务需要显着改善，尤其是当供应商是酒店本身推荐的时候。 （原文） We booked this venue for a wedding event, and the rooms and food were loved by all. However, we hired an event planner named Subhash from Star Event, provided by Vedic Village where we were assured that the event planner is good but the experience with them was extremely unpleasant throughout the entire wedding process. We also tried to reach out to Rizwan from Vedic Village for assistance with the pending deliverables from the event planner, but unfortunately, we did not receive much support, and our deliverables remain incomplete. I would rate this experience 3 stars, mainly because the after-service needs significant improvement, especially when the vendors are recommended by the property itself.

（由 Google 翻译）房子很老，但维护得很好。员工不太热情，所以不要抱有太大期望。 此外，基本房不提供特大床。 （原文） Very old property but maintained quite well. Do not expect much from the staff as they were not very welcoming. Also king size beds are not available in basic rooms.

（由 Google 翻译）位置不错。 服务很慢。 酒店很旧。 五星级的房间需要收费，但他们没有维护，五星级的晚间活动太贵，而且要收费。我要求他们用气球或毛巾装饰房间，他们说要收费3000英镑，另加税费。 （原文） Location wise it’s good. Service is very slow. Property is old. They take the charge if 5 start but they haven’t maintained it like 5 star evening thing is too costly and chargeable ask them to decorate room with few ballon’s or with towels they said it’s chargable 3000 plus taxes

（由 Google 翻译）这个地方真是漂亮又宽敞！工作人员超级友好，随时准备提供帮助。我在这个度假村度过了美好的时光。房间非常干净，室内设计也让我爱不释手……感觉就像天堂一样。食物也非常棒！而且对残障人士也很友好……强烈推荐！ （原文） The place is absolutely beautiful and huge! The staff are super friendly and always ready to help. I had a great time at this resort. The room was very clean, and I loved the interior design...it felt like heaven. The food was just wow! It's disabled friendly too.....Highly recommended!

（由 Google 翻译）从加尔各答到伊比沙岛蕨类度假村的路途相当漫长——从机场出发大约需要两个小时，途中Ola平台多次取消订单，因为很多司机都不愿开这么远，担心找不到回程车。最终，我设法与出租车司机协商，多付了1350卢比，超过了Ola平台的预估价格，才到达度假村。 由于我知道度假村被塔塔集团收购后正在进行翻修，所以一开始我有点忐忑。但让我欣慰的是，我非常喜欢这间小屋的住宿环境和宁静的环境。工作人员彬彬有礼，乐于助人，他们甚至安排了高尔夫球车带我参观度假村内的景点。 我入住期间，许多探险活动，例如高空滑索、皮划艇和射箭，都关闭了，但游泳池（开放时间为上午8点至晚上8点）维护得很好，令人愉快。水疗中心每两天提供一次免费的头部或足部按摩——这项贴心的服务为体验锦上添花。 总的来说，尽管由于正在进行的装修，我有一些限制，但我的住宿体验还是很愉快、很放松。一旦所有活动恢复，酒店全面翻新，我肯定会考虑再次入住。 （原文） Reaching Ibiza The Fern Resort from Kolkata was quite a journey — it took around two hours from the airport, with several Ola cancellations along the way, as many drivers were hesitant to come this far fearing they wouldn’t get a return ride. Eventually, I managed to negotiate with a cab driver and paid ₹1,350 extra beyond the Ola app estimate to reach the resort. Since I knew the property was under renovation after being taken over by the Tata Group, I was a bit apprehensive initially. But to my relief, I really liked the cottage accommodation and its peaceful surroundings. The staff were courteous and helpful, and they even arranged golf cart rides to show nearby spots within the property. Many of the adventure activities such as zip-lining, kayaking, and archery were closed during my stay, but the swimming pool (open from 8 a.m. to 8 p.m.) was well-maintained and enjoyable. The spa offers a complimentary head or foot massage every two days — a thoughtful touch that adds to the experience. Overall, despite a few limitations due to ongoing renovations, I had a pleasant and relaxing stay. I’d definitely consider returning once all activities resume and the property is fully revamped.

（由 Google 翻译）目前正在施工，之前经常去伊比沙岛，后来养了宠物，可惜那里不接受宠物，所以过去两年没能去。环境和员工都很棒。总体来说，体验很棒 （原文） currently under construction, frequented ibiza a LOT, before we got a pet and as they aren't pet friendly, sadly last 2 years we weren't able to go. Amazing environment and staffing. Overall amazing experience

（由 Google 翻译）这是我第二次带学生来这里参观，他们热情好客，这次提供的食物也超出了我们的预期。泳池清澈湛蓝，维护得很好，我们500个孩子在这里度过了愉快的一天。希望明年还能再来。 （原文） This is my second time visiting there with my school students and their hospitality is so good and their food they served this time was beyond our expectations. The pools were blue and clean and well maintained and it's a nice day out with our 500 children. To their abode. Hope to visit again next year

（由 Google 翻译）我们曾经常去伊比沙岛。但就收费而言，我们对那里提供的服务非常不满意，非常失望。食物质量不错，但品种少。下午茶很糟糕。大部分游戏都没在那里。那里正在施工，所以我们选择在离接待处很远的地方度假。 （原文） There was a time when Ibiza was our go to place. But very dissatisfied and disappointed with the service provided in terms of money taken. Quality of food was good. Varieties were missing. Hi tea was terrible. Majority of the games were not there. It was under construction, hence, our staycation was made much away from the reception.

（由 Google 翻译）服务太差了。伊比沙岛正在装修，千万别去。泳池很远。没有妥善安排。房间里会有老鼠。这家度假村的经理桑杰·达斯先生在你预订后根本不听你的。预订前记住这一点。最差劲的度假村 （原文） Worst service. Don't visit Ibiza as renovation work is going. Swimming area is very far. No proper arrangements done. Rats will be there in your rooms. Mr. Sanjay Das, the manager of that resort will not listen after you booked your stays. Keep this point in your mind before booking your stay. Worst worst resort

（由 Google 翻译）90%的房产正在施工/翻新。翻新完成前不建议入住。无论是度假、一日游还是举办任何活动，都不适合。主游泳池也正在维护，无法使用。 （原文） 90% property is under construction/renovation. Not recommended till Renovation is complete. Neither staycation nor Day-outing or any kind of event. Even main swimming pool is under-maintenance and is non-operational.

（由 Google 翻译）肯普顿酒店超出了我们的预期——房间整洁，员工专业，餐饮美味，地理位置优越，靠近主要景点。入住手续办理顺畅，服务周到，让我们住得非常舒适。总体来说，体验非常棒。 （原文） Hotel Kempton exceeded our expectations—neat rooms, professional staff, good food, and a prime location near major attractions. A smooth check-in process and attentive service made our stay very comfortable. Excellent experience overall.

（由 Google 翻译）这是一家很棒的酒店，拥有很棒的员工。步行即可到达主要购物区，周边地区很安全。房间维护得很好而且干净。食物很好，最重要的是，所有的工作人员都非常乐于助人。会再次入住。 （原文） This is a great hotel with great staff. Walking distance from the major shopping area, the area around is safe. The rooms are well maintained and clean. The food is good and most of all the staff are super helpful. Will stay again.

（由 Google 翻译）浴室里有一些磨损。淋浴部分​​地砖破损且丢失。角落很脏，我建议使用 HARPIC RED 来去除那些难看的污渍。我想，由于使用了像 HARPIC 这样的刺激性化学物质，马桶座圈已经磨损，失去了光泽。浴室配件如淋浴和水龙头需要更换。业主可以使用一晚的钱轻松更换它们。 工作人员的态度非常好，五星级。但他们可能需要 1 星训练才能获得 5 星评级。不过迎宾饮料还是一个惊喜。 房间很宽敞，毫不妥协，有保险箱，迷你冰箱，静音空调，吊扇摇摇晃晃，低速时很吵 Room#405 酒店的餐厅非常非常好，厨师是最好的，我们确实见到了他并非常感谢他。 早餐太棒了。从新鲜的自制西瓜、菠萝和木瓜汁、不同类型的玉米片、糖果、糕点、蛋糕和纸杯蛋糕、果酱、黄油、咖啡、茶、棕榈枣、干果、鲜切水果、帕拉塔斯、穷人和伊德利斯和波哈等等。上次我访问加尔各答时，我住在 LALIT GREAT EASTERN，但是相信我，这家 KEMPTON 轻松击败了它，如果比较的话只是缩影，但它是冠军。我一定会再次留在这里。 位置非常棒，是地标性的位置。唯一的主要问题是来自邻近建筑物的噪音，相信我，空调室外机持续不断的大声轰鸣让我们的大脑疲惫不堪。 请更换浴室配件并更换浴室的地砖。在我再来之前:)））） （原文） There are a few wear and tear in the bathroom. The shower part floor tiles were broken and missing. The corners are filthy, I would suggest HARPIC RED to get rid of those unpleasant looking stains. The toilet seats are worn out, lost it's polish because of using harsh chemicals like HARPIC, I assume. The bathroom fittings like the shower and taps need to be replaced. The owner can replace them using 1 nights money EASILY. The staff is very well behaved, 5 star for that. But they might need 1 star training in order to deserve a 5 star rating. Welcome drink was a surprise though. The rooms are spacious without compromise, safe was there, mini refrigerator, silent AC, the ceiling fan was wobbling and very noisy at low speed Room#405 The hotel's restaurant is very very nice and the chef is simply the best, we did meet him and thanked him enough. The breakfast was sooo good. Everything from fresh in house watermelon and pineapple and papaya juices, different types of cornflakes, sweets, pastries, cakes and cupcakes, jams, butter, coffee, tea, palm dates, dry fruits, fresh cut fruits, parathas, poor and idlis and poha and what not. The last time I visited Kolkata, I had stayed at the LALIT GREAT EASTERN but this KEMPTON beat it easily believe me, just miniature if compared but a champion. I'll definitely stay here once again. The location is fantastic, landmark location. The ONLY major issue was the noise from neighboring buildings, the constant loud roar of Air Conditioner outdoor units chewed up our brains no exaggeration believe me. PLEASE REPLACE THE BATHROOM FITTINGS and replace the floor tiles in the bathroom. before I come again :))))

（由 Google 翻译）不错的酒店，服务很好。早餐有很多选择。晚餐的食物也很美味。如果包含晚餐，他们有多种选择。总的来说，在加尔各答住在那里很不错。按这个4500的预算。在这个预算中，加尔各答的其他酒店都不好。所以比较一下。在这个范围内这个酒店设施、客房服务、餐饮、早餐都不错。你可以享受它。 （原文） Good hotel, service is very good. Breakfast has many options. Dinner food is also tasty. If there is dinner included they have multiple options. Overall good to stay there at Kolkata. At this 4500 budget. In this budget other hotels in Kolkata are not good. So on comparison. In this range this hotel facility, room service, food, breakfast is good. You can enjoy it.

（由 Google 翻译）市中心住宿好去处 一定要来。 美味的食物 礼貌的员工 我们会保持清洁卫生 （原文） Good place to stay in the center of the city Must visit . Tasty food Polite staff Cleanliness and hygiene we'll maintained

（由 Google 翻译）该地区维护最好的酒店之一，地理位置优越，靠近公园街，步行即可到达比尔拉天文馆和维多利亚女王纪念碑。房间宽敞，服务快捷周到。食物美味可口，自助早餐种类丰富，令人印象深刻。 特别感谢Guddu、Minal和Sabana，让我们的入住体验格外愉快——你们的热情好客真是令人难忘。你们都太棒了！ （原文） One of the best-maintained hotels in the area, ideally located near Park Street and within walking distance of the Birla Planetarium and Victoria Memorial. The rooms are spacious, and the service is prompt and attentive. The food is delicious, and the breakfast buffet offered an impressive variety of options. A special mention to Guddu, Minal, and Sabana for making our stay exceptionally pleasant — your hospitality truly stood out. You all are amazing!

（由 Google 翻译）房间不错，但沙发和桌子很旧。 高级房很宽敞，有阳台。 位置靠近公园街。食物又便宜又好。 （原文） Good rooms but sofa and table are old. Premium room is good spacious with balcony. Location is near to park street. Food is cheap and good.

（由 Google 翻译）优点——位置非常好，甚至比新市场内的酒店还要好。服务人员非常乐于助人而且热情。房间和厕所又大又干净。早餐很好，品种也不错。 缺点——房子有点旧。房价有点高，但公园街和附近的类似酒店是一样的。 （原文） Pros - very good location even better than the hotels inside the New market. service staff are very helpful and cordial. Room and toilet are big and clean. breakfast is very good and has a good variety. Cons- the property is a bit old. the room tariff is a bit high but it's the same for similar hotels around Park street and the neighborhood.

（由 Google 翻译）利顿酒店位于加尔各答市中心的萨德街，将便利与传统的热情好客融为一体。酒店地理位置优越，靠近新市场、公园街和印度博物馆，是商务和休闲旅客的首选。 --- 🛏️ 客房与舒适度 酒店提供豪华单人间、豪华双人间和套房，所有客房均配备空调、平板电视、保险箱和茶/咖啡机。套房设有带写字台和沙发的独立起居区。虽然客人欣赏酒店的宽敞空间和每日客房清洁服务，但也有一些客人指出酒店存在一些问题，例如家具陈旧、​​热水供应不稳定以及偶尔出现的虫害问题。 --- 🍽️ 餐饮选择 利顿酒店设有两家主要餐厅： 王朝餐厅：主营中餐和泰餐。虽然一些顾客对酒店的食物质量表示赞赏，但也有一些顾客反映酒店服务存在问题，例如菜品标识错误。 Gaylords 餐厅：供应印度菜、坦都里烤肉和欧陆式菜肴。 此外，Sunset Bar & Night Club 酒吧氛围轻松，供应各种饮品。 --- 📍 位置与交通便利 酒店地处中心地带，地理位置优越，是一大优势： 新市场：约 200 米。 公园街地铁站：约 600 米。 印度博物馆：约 300 米。 酒店毗邻主要景点和交通枢纽，是游客的理想下榻之所。 --- 🛎️ 服务与设施 利顿酒店提供： 免费无线网络 免费早餐 24 小时前台服务 宴会厅（可举办活动） 机场接送服务（额外收费） 虽然许多客人认为酒店员工彬彬有礼、乐于助人，但也有一些客人遇到了服务延误和维护问题。 --- 💬 宾客反馈总结 宾客评价褒贬不一： 优点： 优越的中心位置 宽敞的房间 友好的员工 不足之处： 清洁度问题，包括虫害报告 设施陈旧 热水供应不稳定 附近区域噪音干扰 --- 💰 价格与价值 房价约为每晚 4,200 卢比起（不含税费）。一些宾客认为价格与地理位置和设施相符，但也有人认为考虑到酒店的状况，价格偏高。 --- ✅ 最终结论 利顿酒店最适合注重地理位置和基本设施而非奢华享受的旅客。酒店地处中心位置，方便前往加尔各答的景点，但潜在宾客应注意酒店基础设施老化，服务质量参差不齐。 --- （原文） Lytton Hotel, situated on Sudder Street in central Kolkata, offers a blend of convenience and traditional hospitality. Its prime location near New Market, Park Street, and the Indian Museum makes it a favored choice for both business and leisure travelers. --- 🛏️ Rooms & Comfort The hotel provides Deluxe Single, Double Deluxe, and Suite rooms, all featuring air conditioning, flat-screen TVs, safes, and tea/coffee makers. Suites include a separate living area with a writing desk and couch. While guests appreciate the spaciousness and daily housekeeping, some have noted issues like outdated furnishings, inconsistent hot water supply, and occasional pest problems. --- 🍽️ Dining Options Lytton Hotel houses two main restaurants: Dynasty Restaurant: Specializes in Chinese and Thai cuisines. While some patrons commend the food quality, others have reported service inconsistencies and dish misidentifications. Gaylords Restaurant: Offers Indian, Tandoori, and Continental dishes. Additionally, the Sunset Bar & Night Club serves a variety of beverages in a relaxed setting. --- 📍 Location & Accessibility The hotel's central location is a significant advantage: New Market: Approximately 200 meters away. Park Street Metro Station: Around 600 meters away. Indian Museum: Roughly 300 meters away. This proximity to major attractions and transport hubs makes it ideal for tourists. --- 🛎️ Services & Amenities Lytton Hotel offers: Free Wi-Fi Complimentary breakfast 24-hour front desk service Banquet halls for events Airport shuttle service (additional charge) While many guests find the staff courteous and helpful, some have experienced delays in service and maintenance issues. --- 💬 Guest Feedback Summary Guest reviews present a mixed picture: Positive Aspects: Prime central location Spacious rooms Friendly staff Areas of Concern: Cleanliness issues, including reports of pests Outdated amenities Inconsistent hot water supply Noise disturbances from nearby areas --- 💰 Pricing & Value Room rates start at approximately ₹4,200 per night (excluding taxes and fees). While some guests feel the pricing aligns with the location and amenities, others believe the rates are high given the property's condition. --- ✅ Final Verdict Lytton Hotel is best suited for travelers prioritizing location and basic amenities over luxury. Its central position offers easy access to Kolkata's attractions, but potential guests should be aware of the property's aging infrastructure and variable service quality. ---

（由 Google 翻译）糟糕的经历..酒店房间条件不好。甚至他们拒绝提供牙膏和房间拖鞋。这个价格在好地方还有其他不错的选择。. 早餐非常基本，有 2-3 种选择，他们称之为全套自助早餐，1 人早餐收费 550 美元。. 非常令人失望。不新鲜.. （原文） Bad experience.. Hotel rooms are not in good condition. Even they denied to provide toothpaste and room slippers. Other good options are available in good localities in this price.. very basic breakfast and 2-3 options are available and they called it full fledged buffet breakfast and charge 550/- for the breakfast of 1 person.. very disappointing.. bedaheet was not fresh..

（由 Google 翻译）2025 年 1 月，我们在这里住了 2 晚。 当我第一晚向前台要求第二​​天延长住宿时，却被告知酒店已经订满了。不过，他们似乎已经接管了这个情况，第二天早上，前台的另一个人通知房间有房间可用。 尽管我的英语很差，但我受到了微笑和友善的欢迎，这成为了加尔各答的美好回忆。 （原文） 2025年1月に2泊しました。 初日の夜に、フロントに翌日の延泊を申し出たところ、満室とのことでした。しかし、引き継ぎをしてくれたらしく、翌朝、別のフロントの方が、空室が出たと部屋に連絡をくれました。 こちらの英語が拙いにも関わらず、笑顔で親切に対応していただき、コルカタのいい思い出になりました。

（由 Google 翻译）新开的餐厅，供应美味的阿拉伯和喀拉拉邦菜肴……经济实惠，位于MTH主路Ambattur，Ti Daimond连锁工厂对面，是一家隐藏的餐厅。一定要去试试，价格适中。 （原文） New Restaurant, tasty Arabian and kerala dishes... economical, an hidden restaurant on MTH Main Road Ambattur opposite to Ti Daimond chain factory. Must try, moderately priced,

（由 Google 翻译）从服务角度来看，这是最差的酒店。他们不知道为客人提供的基本服务。不要预订那家酒店。这家酒店唯一的好处就是优越的地理位置。没有别的了。 （原文） Worst hotel in view of service..They don't know the basic services to the guest...Do not book that hotel. Only good thing about the hotel is the prime location. Nothing else.

（由 Google 翻译）我于2024年7月30日至8月1日入住这家酒店。这家酒店的位置非常好。然而客房服务需要业主更多关注。工作人员着装看起来不错。这家酒店对于精打细算的旅客来说价格不高。 （原文） I stayed in this hotel from 30th July to 1st August 2024.Location of this Hotel is excellent. However room service needs more attention by owners. Staff in dress looks good. This hotel is little costly for budget travelers.

（由 Google 翻译）目前四周的建筑都在施工 + 室外停车场，这意味着我们住宿结束后我的车上满是灰尘。而且无法打开百叶窗，因为周围都是施工工人。除此之外，员工服务还不错。Fabexpress 延续了 Fabhotel 的体验。可以订购外面的食物，这是一个加分点。 （原文） Currently all the buildings on every side is under construction + outdoor parking, meant my vehicle was covered with dust after the end of our stay. Also couldn't open the blinds as construction workers were all around. Apart from this the staff was decent. Fabhotel experience is continued in fabexpress. Can order outside food so a plus point.

（由 Google 翻译）酒店很棒。服务也很好。房间干净整洁，设施齐全。餐饮服务也很好，而且准时。我推荐来这里，性价比很高。花很少的钱就能享受到优质的房间和服务。 （原文） Hotel is very good. Their service's are good. Rooms are clean and available. Food service is also good and on time. I would recommend to come here because of cost to quality. With very less money you are getting good quality room and service

（由 Google 翻译）房间虽小但很干净。基本设施一应俱全。床很舒服。提供热水。可应要求提供厨房。对于食物，我推荐 swiggy。可用空调。由于附近的建筑，房间内有很多灰尘。可用电梯。友好的员工。 （原文） Rooms are small but clean. Basic amenities are available. Good comfortable bed. Hot water available. Kitchen available on request. For food I recommend swiggy. A/c available. Lot of dust inside the rooms due to nearby constructions. Lift available. Friendly staffs.

（由 Google 翻译）非常棒，可能是中等预算内最好的酒店。 （原文） Excellent and probably the best hotel for mid range budget.

（由 Google 翻译）100% 不推荐。 业主拒绝办理入住手续并将您的预付费预订用于其他人，从而欺骗您。然后，您需要向预订公司要求退款，因为系统中的房间显示为可用。 （原文） 100% DO NOT RECOMMEND. Owner is scamming you by rejecting check-in and using your pre-paid booking for somebody else. You then need to fight the booking company for a refund since in the system rooms are shown as available.

（由 Google 翻译）嗯，必须说已经花了好几天了...我和我妈妈真的很喜欢他们提供的服务🙂👍🏻🙌🏻 （原文） Well must Say have spent quite a few days... Me and my Mom really loved the service they cater🙂👍🏻🙌🏻

（由 Google 翻译）体面的房间。服务很好。好食物。定价合理。总体体验非常好。 我们在两晚住宿中发现的唯一缺点是床单被弄脏了。显然，管理层正在将洗衣业务外包给另一家公司，他们目前也提出了同样的抱怨。但事实是，顾客必须受苦。 建议：对于预算内的 1-2 晚住宿来说是一个可行的选择。只是不要忘记带上自己的床单。否则，没有其他人抱怨。酒店工作人员反应灵敏，表现出专业的行为。 （原文） Decent room. Good service. Good food. Reasonable pricing. Overall experience was very good. The only downside we found in our two nights stay was that the bedsheets were stained. Apparently, the management is outsourcing laundry to another company and they have currently complained the same. But the truth is that the customer has to suffer. Recommendation: Is a viable option for 1-2 night stay under budget. Just don’t forget to bring your own sheets. Otherwise, no others complaints. Hotel staff is very responsive and showed professional behaviour.

（由 Google 翻译）亲爱的塞西尔酒店，感谢您的热情接待、周到服务和旅游建议，尤其感谢您提供这间带私人阳台的客房，可以俯瞰街道。真是太奢华了！房间虽小，但功能齐全，而且很漂亮。一切都非常干净。最后，对于像我这样的游客来说，您酒店所在的街区真是太棒了。 （原文） Dear Hotel Cecil, thank you for your welcome, your helpfulness, your tourist advice, and especially for this room with a private balcony overlooking the street. What luxury! The room was small, but functional and pretty. And everything was very clean. Finally, the neighborhood where your hotel is located was absolutely fantastic for a tourist like me.

（由 Google 翻译）如果您不幸在加尔各答停留了一段时间（在这种情况下，请接受我最深切的同情），价格合理的最佳住宿地点是塞西尔酒店。位置很棒。房间很干净——选择国王套房，你不会失望的。而且，最重要的是，工作人员都非常友善，而且非常乐于助人。出于这些原因，我强烈推荐塞西尔酒店 （原文） If you ever have the misfortune to spend some time in Kolkata (in which case, please accept my deepest sympathy), the best reasonably-priced place to stay is Hotel Cecil. The location is great. The rooms are clean – go for the King's Suite, you won't be disappointed. And, best of all, the staff are ultra-nice people and really helpful. For these reasons, I can thoroughly recommend Hotel Cecil

（由 Google 翻译）市中心一家很棒的传统酒店。员工很友好，房间也很干净。街道上可能有点吵，但这也是意料之中的事。他们对价格有点搞不清楚，还随意关掉了我的空调，说我以后需要额外付费。我完全不明白是怎么回事。 （原文） Great heritage hotel in the city centre. Staff was friendly and rooms clean. The street can be a bit noise but that‘s expected. They are kinda confused about their prices and randomly switched of my ac arguing that I will need to pay extra from now on. I didn’t really get it.

（由 Google 翻译）千万别来这家酒店！ 我不幸预订了这家酒店，体验糟透了。员工不专业的举止和极其粗鲁的待客方式让我很不舒服。一个本该热情好客的地方竟然会变得如此糟糕，真是难以置信。 从入住的那一刻起，我就知道自己要面对一场噩梦。员工的态度简直糟透了。我提出的任何问题都没有得到哪怕一丝礼貌的回应。而且，员工还提供了其他预订方案，这简直是见不得人的。 立即将这家酒店列入黑名单！千万不要，我再说一遍，千万不要预订或入住这里。这家酒店伪装成酒店，环境恶劣，令人作呕。 这是我人生中最糟糕的经历。应该立即关闭。 （原文） AVOID THIS PLACE AT ALL COSTS! I had the misfortune of booking a stay at this hotel, and the experience was ABYSMAL. The staff's unprofessional conduct and downright rude treatment left a sour taste. It's unbelievable how a place meant for hospitality can be so HORRIBLE. From the moment I checked in, I knew I was in for a nightmare. The attitude of the staff was PATHEtic. Not a single concern was addressed with even a shred of courtesy. And staff offered shady schemes on alternate booking. BLACKLIST THIS PROPERTY NOW! Do not, I repeat, DO NOT book or stay here. It's a toxic environment masquerading as a hotel. WORST experience of my life. Should be shut down immediately.

（由 Google 翻译）塞西尔酒店点评： 经济实惠的住宿，就在医学院1号门对面。房间价格低廉（₹800-₹1800），适合病人家属和短期就诊。房间类型有：无空调到带空调的公共浴室，其他选择也不少，但地理位置优越。清洁度略逊一筹，但考虑到价格，还算可以接受。总体而言，在医院附近性价比很高。酒店没有电梯。 （原文） Hotel Cecil Review: Affordable stay just opposite Medical College Gate No. 1. Rooms are low cost (₹800–₹1800), good for patients’ families and short visits. Non-AC to AC with common bathroom, other options are there,but location is excellent. Cleanliness is not that good but ok considering the price. Overall, value for money near the hospital. There is no elevator fecility,

（由 Google 翻译）只有在 Kings Suite 房型有空房的情况下才可以预订！不建议选择其他房型。另外，如果您通过任何网站预订，请务必通过酒店电话确认，因为我们抵达时遇到了经理的问题。我们不得不在其他房型住了一晚，那里非常拥挤！除此之外，酒店地理位置优越，让我们可以感受到加尔各答的老派氛围。酒店没有内部厨房，因此如果您带着孩子或老人一起旅行，请考虑这一点。Swiggy / Zomato 提供外卖服务。Kings Suite 房非常好，我们在那里度过了愉快的剩余时光。 （原文） Only go ahead if the Kings Suit category room is available! any other room is not at all recommended. also, if you are booking through any website, do get a confirmation over a call from hotel as We faced a problem on our arrival with the Manager. We had to spend one night in other category room which was totally cramped! Apart from that The location was spot on for us to enjoy the old school vibe of Kolkata. There is no in house kitchen hence consider that if You are traveling with kids or senior citizens. Swiggy / Zomato delivers. The Kings Suit Room is really Good, in which we actually enjoyed our rest of the stay.

（由 Google 翻译）我在那里住了一晚，双人空调房的价格是2500英镑。 问题是房间面积只有80-100平方英尺。 这么小的房间，收费这么高，在这个地区太贵了。 早餐质量也不好。 （原文） I was there for a single night room rate was 2500 for Double bed Ac Problem was with room size like 80-100 square feet For this small room they are charging that much is too expensive in this area Breakfast quality also not good

在印度最后一天，加尔各答就选了这一个景点到此一游。建筑欧美风格。

很宏大的建筑，很不错，外国人门票500

坐地铁可到，里面没什么，就是外围拍照看看

很壮观值得体验

好喜欢

（由 Google 翻译）维多利亚纪念堂是加尔各答最令人叹为观止的标志性建筑之一，历史、建筑与宁静在此完美融合。步入这座建筑群，您将被宏伟壮丽的氛围和永恒的宁静所环绕。 维多利亚纪念堂 贾瓦哈拉尔·尼赫鲁路，迈丹 加尔各答，西孟加拉邦，印度 毗邻：公园街、滨海大道和迈丹地铁站 🏗️ 历史背景 建于1906年至1921年间，为纪念维多利亚女王而建。 由威廉·爱默生爵士设计，融合了印度-撒拉逊和英国的建筑风格。 采用与泰姬陵相同的马卡拉纳白大理石建造。 如今，它是印度最重要的历史古迹之一，也是一座重要的文化博物馆。 🏛️ 建筑与周边环境 白色大理石建筑在周围郁郁葱葱的花园和蔚蓝天空的映衬下，显得格外壮丽。 精美的圆顶、立柱、喷泉、小径和雕像，无不体现着加尔各答的殖民时期风貌。 整个建筑群占地 64 英亩，为您提供了一个广阔而宁静的探索空间。 🖼️ 博物馆亮点（纪念馆内） 博物馆维护良好，藏品丰富： 英属印度时期的珍贵照片 印度和欧洲艺术家的原创画作 历史文物 武器、雕塑、纺织品 殖民时期藏品 皇家物品和文献 展厅布局整齐，让您深入了解印度的政治、文化和艺术历史。 🌳 花园与户外区域 广阔的花园是晨间漫步、摄影或休闲放松的理想场所。 许多当地人来此只是为了享受宁静的环境。 这里干净、绿意盎然，是家庭、情侣或独自旅行者的理想之选。 🎆 夜间灯光秀 夜晚的维多利亚纪念堂充满魔幻气息。 灯光秀以以下形式讲述维多利亚纪念堂的历史： 灯光 音乐 视觉投影 它赋予这座纪念碑新的生命，强烈推荐您前来体验。 🕒 开放时间 博物馆 上午 10:00 – 下午 6:00（周一及法定节假日闭馆） 花园 上午 5:30 – 下午 6:30（每日开放） 💵 门票价格 博物馆 印度人：₹30 外国游客：₹500 学生（需出示学生证）：₹20 花园门票 印度人：₹20 外国游客：₹200 （灯光秀门票可能需额外付费，且价格随季节变化。） 👍 推荐理由 历史爱好者、艺术爱好者和建筑爱好者的理想之选。 适合家庭和摄影爱好者。 环境干净整洁，宁静祥和。 加尔各答最美的景点之一——非常适合消磨 2-3 小时。 📝 参观小贴士 最佳参观时间：清晨或傍晚。 请携带饮用水并穿着舒适的鞋子。 室外允许拍照，但部分室内展厅限制拍照。 千万不要错过晚间的灯光秀。 周末人潮拥挤，工作日则较为清静。 （原文） The Victoria Memorial is one of Kolkata’s most stunning and iconic landmarks — a place where history, architecture, and serenity come together beautifully. As soon as you enter the complex, you are surrounded by grandeur and a peaceful atmosphere that feels timeless. Victoria Memorial Hall Jawaharlal Nehru Road, Maidan, Kolkata, West Bengal, India. Close to: Park Street, Esplanade, and Maidan Metro Station. 🏗️ History & Background Built between 1906 and 1921, in memory of Queen Victoria. Designed by Sir William Emerson, inspired by Indo-Saracenic and British architectural styles. Constructed using Makrana white marble, the same marble used in the Taj Mahal. Today, it is one of the most important historical monuments in India and a major cultural museum. 🏛️ Architecture & Surroundings The white marble structure looks breathtaking against the surrounding lush green gardens and the blue sky. Beautiful domes, pillars, fountains, pathways, and statues reflect Kolkata’s colonial heritage. The entire complex covers 64 acres, offering a huge, peaceful space to explore. 🖼️ Museum Highlights (Inside the Memorial) The museum is very well-maintained and offers a rich collection: Rare photographs of British India Original paintings by Indian & European artists Historical artifacts Weapons, sculptures, textiles Collections from the colonial period Royal belongings and documents The galleries are arranged neatly and give you a deep insight into India's political, cultural, and artistic past. 🌳 Gardens & Outdoor Area The expansive gardens are perfect for morning walks, photography, or simply relaxing. Many locals visit just to enjoy the peaceful environment. Clean, green, and ideal for families, couples, or solo travellers. 🎆 Evening Light & Sound Show The evenings feel magical here. The Light & Sound Show narrates the history of the Victoria Memorial using: Lights Music Visual projections It brings the monument alive and is a highly recommended experience. 🕒 Timings Museum 10:00 AM – 6:00 PM (Closed on Mondays & national holidays) Gardens 5:30 AM – 6:30 PM (Open daily) 💵 Ticket Prices Museum Indians: ₹30 Foreign tourists: ₹500 Students (with ID): ₹20 Gardens Only Indians: ₹20 Foreigners: ₹200 (Light & Sound show ticket may cost extra and varies by season.) 👍 Why You Should Visit Perfect for history lovers, art admirers, architecture enthusiasts. Great for families and photography lovers. Clean, organized, and peaceful environment. One of the most beautiful places in Kolkata — great for spending 2–3 hours. 📝 Tips for Visitors Best time to visit: Early morning or late afternoon. Carry water and wear comfortable shoes. Photography is allowed outside, but restricted in some indoor galleries. Try not to miss the evening light & sound show. Weekends can be crowded — weekdays are quieter.

（由 Google 翻译）维多利亚纪念堂是加尔各答最美丽、最具标志性的地标之一。踏入纪念堂的那一刻，您便会被历史的厚重感、宏伟的气势和宁静的氛围所包围。洁白的大理石建筑令人叹为观止，尤其是在绿意盎然的花园和蔚蓝的天空映衬下，更显其魅力——完美地展现了这座城市的殖民时期风貌和独特韵味。 纪念堂内的博物馆维护良好，馆藏珍贵的照片、文物和绘画作品，带领游客深入了解印度的历史。纪念堂周围绿树成荫的花园是漫步休憩或静坐放松的理想场所，让您沉浸在大自然的怀抱中。 夜晚的维多利亚纪念堂更是别具魅力，灯光秀将纪念堂的历史栩栩如生地呈现在您眼前。整个纪念堂干净整洁，管理有序。 对于热爱历史、艺术或仅仅是欣赏美景的人来说，维多利亚纪念堂都是加尔各答不容错过的景点。 （原文） The Victoria Memorial is one of the most beautiful and iconic landmarks in Kolkata. The moment you step into the premises, you’re surrounded by a sense of history, grandeur, and calm. The white marble architecture is absolutely stunning, especially when viewed against the green gardens and blue sky — it truly reflects the city’s colonial heritage and charm. The museum inside is well-maintained and offers a fascinating glimpse into India’s past, with rare photographs, artifacts, and paintings. The lush gardens around the monument are perfect for a peaceful walk or to simply sit and relax amidst nature. Evenings are magical here, especially with the light and sound show that brings the history of the memorial to life. The place is clean, organized, and well-managed. A must-visit spot in Kolkata for anyone who loves history, art, or simply beautiful places.

（由 Google 翻译）度过周末的美丽地方❤️❤️❤️ （原文） Beautiful place ❤️❤️❤️ to spend weekend

（由 Google 翻译）很不错的地方，有标志性的历史餐厅和酒吧。圣诞节和新年期间人很多 （原文） Nice place to visit, iconic and historical restaurant and Bars were present.Very much crowded during Christmas and in New year

（由 Google 翻译）圣诞节和新年期间，公园街是加尔各答最灯火通明的街道之一，也给人一种充满活力的感觉。 公园街交通便利，可乘坐公交车、出租车和汽车等公共交通工具前往豪拉和锡尔达。 （原文） Park street is one of the most light up street in Kolkata during the Christmas and New year celebration. It also gives energetic vibes. The place is well connected to Howrah and Sealdah by public transport such as buses, taxi, cars.

（由 Google 翻译）第一次来公园街，感觉棒极了，食物很美味，整个地方都充满活力。 （原文） Visited Park Street for the first time, awesome vibe, the food, and the whole energy of the place.

（由 Google 翻译）这是我在加尔各答最喜欢的地方。 我可以在这里走几个小时都不会累。这里有各种美化商店。树荫下的步道和小餐馆。 强烈推荐去探索。 （原文） This is my favourite place in Kolkata. I can walk here for hours without getting tired. Aesthetic shops. Footpath with tree canopies and small eateries. Highly recommended to explore.

（由 Google 翻译）冬季仙境！！！❤️🫶🏼美食爱好者的绝对天堂和有益健康的体验！！ （原文） Winter wonderland!!!❤️🫶🏼 Absolute paradise for food lovers and a wholesome experience!!

（由 Google 翻译）加尔各答最具活力的街道之一，拥有许多标志性餐厅，如 barbq、Peter cat、Flurys、Trincas 等，在这里可以感受到加尔各答的真正精髓，殖民时期的建筑、历史建筑屋顶咖啡馆、标志性餐厅...... （原文） One of the most vibrant Street of kolkata..houses many iconic restaurants like barbq , Peter cat, Flurys, Trincas etc ..This is the place where the true essence of Kolkata can be felt, colonial time architecture, heritage buildings rooftop cafes, iconic restaurants..

加尔各答修道院，为特蕾莎修女精神感动，这里的修女无不闪烁着人性的光辉。

仁爱之家总部

修道院

（由 Google 翻译）仁爱传教修女会之母之家的评论 – 加尔各答 在我去过加尔各答的所有地方中，Mother House给我留下了最深刻的印象。这个地方坐落在繁华城市的一条不起眼的小巷里，散发着和平、简单和神圣的气息。它是由圣特蕾莎修女创立的仁爱传教修女会的总部，参观这里就像踏入一个充满爱和谦卑的神圣空间。 姐妹们热情而优雅地欢迎大家。他们温柔地引导我们穿过向游客开放的区域——特蕾莎修女的坟墓、她曾经祈祷的教堂，以及保存了她许多个人物品的博物馆。博物馆简单而有力——您会发现她穿旧的凉鞋、手写的信件、念珠、她标志性的白色和蓝色纱丽、她获得的奖项，以及反映她无私使命的感人至深的名言。 最感人的时刻之一是看到特蕾莎修女自己的房间——一个很小的空间，只有一张简单的床、一张桌子，没有风扇。这令人震惊地提醒她，她曾发誓要与穷人中的穷人生活在一起，并像他们一样生活。直到今天，姐妹俩的生活依然简陋——我看到她们用桶从下面的水箱里打水，过着简朴而服务的生活。 来自世界各地的人们前来寻求和平、祈祷并从特蕾莎修女的遗产中汲取力量。许多人，包括我自己，在向她祈祷后都经历了奇迹般的祝福。空气中弥漫着一种平静的治愈感和希望——这种感觉是言语难以形容的。 虽然加尔各答有很多景点，但 Mother House 是一个触动灵魂的地方。它不仅仅是一个旅游景点，更是一个精神家园，承载着难忘的回忆和永恒的爱与同情的信息。 （原文） Review of Mother House, Missionaries of Charity – Kolkata Among all the places I visited in Kolkata, Mother House left the most lasting impression on my heart. Nestled in a modest lane of the bustling city, this place radiates peace, simplicity, and divine presence. It is the headquarters of the Missionaries of Charity, founded by Saint Mother Teresa, and visiting here felt like stepping into a sacred space of love and humility. The sisters welcomed everyone with warmth and grace. They gently guided us through the areas open to visitors – the tomb of Mother Teresa, the chapel where she used to pray, and the museum, which preserves many of her personal belongings. The museum is simple yet powerful – you’ll find her worn sandals, handwritten letters, rosaries, her iconic white and blue saree, the awards she received, and deeply moving quotes that reflect her selfless mission. One of the most touching moments was seeing Mother Teresa’s own room – a tiny space with just a simple bed, a table, and no fan. It was a striking reminder of her vow to live among and like the poorest of the poor. Even today, the sisters live in the same humble manner – I saw them drawing water with buckets from a tank below, living a life of complete simplicity and service. People from across the world visit to seek peace, offer prayers, and draw strength from the legacy of Mother Teresa. Many, including myself, have experienced miraculous blessings after praying to her. There’s a quiet sense of healing and hope in the air – the kind that words can barely capture. While Kolkata has many attractions, Mother House is a place that touches the soul. It’s not just a tourist spot – it’s a spiritual home that holds unforgettable memories and a timeless message of love and compassion.

（由 Google 翻译）参观特蕾莎修女之家是一次非常独特的体验。与加尔各答其他大型旅游景点不同，这里没有宏伟的建筑，也没有喧闹的人群。这里给人的感觉与众不同。一踏进大门，城市的喧嚣仿佛就此消散。 最值得一看的是特蕾莎修女的墓地，它简洁而美丽。人们跪下祈祷，气氛宁静祥和，充满敬意。这里是静思冥想的理想场所。小型博物馆也很有趣，里面陈列着她的一些私人物品，并简要介绍了仁爱传教修女会的历史。 这里不会让你一连几个小时待在这里，但你也没有必要。这是一次快速而安静的参观，但却能给人留下深刻的印象。它打破了加尔各答传统观光的节奏，也强烈地提醒着人们她的精神遗产。如果您正在寻找片刻的宁静并有机会与一位真正杰出的人建立联系，那么这里绝对值得一游。 （原文） Going to Mother Teresa's Home was a really unique experience. Unlike the other big tourist spots in Kolkata, this isn't about grand architecture or loud crowds. It's a place that just feels different. As soon as you step inside the gates, the noise of the city seems to just fade away. The main thing to see is Mother Teresa's tomb, which is incredibly simple and beautiful. People are kneeling and praying, and the atmosphere is so peaceful and respectful. It's a very powerful place for quiet reflection. The small museum is interesting, too, with some of her personal belongings and a little history on the Missionaries of Charity. It's not a place you'll spend hours and hours at, but you don't need to. It's a quick, quiet visit that leaves a lasting impression. It's a nice change of pace from the typical Kolkata sightseeing and a powerful reminder of her legacy. If you're looking for a moment of peace and a chance to feel connected to a truly remarkable person, it's absolutely worth a visit.

（由 Google 翻译）仁爱传教修女会的特蕾莎修女之家是一处充满圣洁与仁爱的圣地，在这里，仁爱修女会的临在感深深地流露。我们有幸在圣特蕾莎修女墓附近参加了泰米尔语弥撒，这是一次纯粹而又令人震撼的体验。这座修女之家至今仍弥漫着圣洁的气息，这气息源自于修女们的感召力，她们体现了特蕾莎修女的爱与奉献精神。 （原文） The Mother Teresa House of the Missionaries of Charity is a sanctuary of holiness and charity, where the presence of the Sisters of Charity is deeply felt. We were blessed to participate in the Tamil mass near St. Mother Teresa's Tomb, an experience that was both pure and overwhelming. The house still vibrates with holiness, infused by the charisma of the sisters who embody Mother Teresa's spirit of love and service.

（由 Google 翻译）一次感人至深的访问。深入了解一位杰出人物的一生。特蕾莎修女对加尔各答穷人的奉献超越了宗教信仰。自英属印度分治后，加尔各答成为数百万来自东巴基斯坦（今孟加拉国）难民的避难所以来，她的奉献精神令人鼓舞。 （原文） A very emotional visit. An incredibly insight to the life of a wonderful human being. Mother Theresa's dedication to the poor of Kolkata transcends religious orientation. Her service from back when Kolkata became the destination of millions of refugees from eastern Pakistan (present day Bangladesh) after the partition of British India is inspirational.

Nuce

Nuce

（由 Google 翻译）加尔各答的伊甸园体育场是每个板球迷梦寐以求的地方。这座标志性的体育场被誉为“印度板球圣地”，可容纳超过六万人，现场比赛时，这里的氛围激动人心。观众的欢呼声、球场上板球传奇人物的精彩表演以及体育场的宏伟规模，都令人难以忘怀。即使您并非板球狂热爱好者，踏入体育场，也会因其悠久的历史和独特的氛围而起鸡皮疙瘩。体育场外，伊甸园公园与此形成鲜明对比，绿树成荫，还有一座小湖，是静静散步的理想场所。在这里，您可以体验激情、历史，以及参与其中的激动人心。 （原文） Eden Gardens in Kolkata is a place every cricket fan dreams of visiting. Known as the “Mecca of Indian cricket,” this iconic stadium can hold over 60,000 people, and the energy here is simply electrifying during a live match. The roar of the crowd, the sight of cricketing legends on the field, and the sheer scale of the arena make it unforgettable. Even if you are not a huge cricket follower, stepping inside gives you goosebumps because of its history and atmosphere. Outside the stadium, the Eden Gardens park offers a calm contrast, with shady trees and a small lake perfect for a quiet walk. A visit here blends passion, history, and the thrill of being part of something larger than life.

（由 Google 翻译）板球历史与氛围的圣殿 加尔各答的伊甸花园球场不仅仅是一座体育场，更是板球迷的传奇朝圣之地。这里气氛热烈非凡，尤其是在重要比赛期间，更是无与伦比。球场的宏伟规模，加上加尔各答球迷热情高涨的呐喊，共同营造出一种真正定义印度板球的独特体验。在这里观看比赛，无论是国际赛事还是国内赛事，都仿佛置身于一段鲜活的体育历史之中。球场设施不断完善，但真正让伊甸花园球场成为所有体育迷必游之地的，是那份令人难忘的激情与活力。 （原文） A Temple of Cricket History and Atmosphere ​Eden Gardens in Kolkata is more than just a stadium; it is a legendary pilgrimage site for cricket lovers. The atmosphere is electrifying and unparalleled, especially during major matches. The sheer scale of the ground, combined with the passionate roar of the Kolkata crowd, creates an experience that truly defines Indian cricket. Watching a match here, whether international or domestic, feels like stepping into a living piece of sporting history. The facilities are continually improving, but it's the intense, unforgettable energy that makes Eden Gardens an absolute must-visit for any sports fan.

（由 Google 翻译）这片球场没什么新鲜的。 它是一座标志性的体育场，也是世界上最大的板球场之一。 在这座球场观看板球比赛真的是一种享受。 这是一种情感。 （原文） Nothing new about this ground. It's an iconic stadium and one of the biggest cricket stadiums in the world. Watching the game of cricket is really enjoyable in this stadium. It's an emotion.

（由 Google 翻译）伊甸园——印度板球的圣地！ 这座位于BBD Bagh附近Maidan区的球场，正对加尔各答高等法院，是一座与板球灵魂深深共鸣的传奇球场。 我曾五次造访这座球场，其中印度和孟加拉国之间首场使用粉红球的日夜板球测试赛给我留下了深刻的印象。这座可容纳约68000人的球场，当天座无虚席。比赛期间，我与一位场地工作人员进行了简短的交谈，他告诉我，球场的方边边界尺寸约为66-68米，直边边界尺寸约为76-78米。 球场内的看台以板球传奇人物苏拉夫·甘古利、潘卡吉·罗伊和贾格莫汉·达尔米亚的名字命名。B.C.罗伊俱乐部会所则以西孟加拉邦前首席部长B.C.罗伊博士的名字命名。 在观看比赛时，由于信号干扰器的存在，您可能会遇到手机连接问题。不过，售卖水和小吃的摊贩们服务相当周到。体育场内还设有餐饮角和食堂，提供不错的食物，尽管价格高于往常。 人群管理一直是球场管理中一个一直存在的问题。根据我的经验，这里的聚集流程缺乏专业性。如此标志性的体育场理应拥有更精简的人群管控机制。 我想告诉您，伊甸园体育场归印度陆军东部司令部所有，由孟加拉板球协会（CAB）管理，该协会的总部位于体育场综合楼内。 对我来说，它不仅仅是一个板球场，更是印度板球运动的一座鲜活的纪念碑。它拥有超过160年的历史，激动人心的观众，标志性的比赛以及丰富的建筑遗产，仍然是加尔各答乃至全球板球文化和遗产的核心。 （原文） Eden Gardens – The Mecca of Indian Cricket! Located in the Maidan area near BBD Bagh, right opposite the Calcutta High Court, this is a legendary venue that resonates deeply with the soul of cricket. I have visited the stadium five times, and among those, the first-ever pink-ball Day-Night Test match between India and Bangladesh left a lasting impact on me. The stadium, with an approximate seating capacity of 68,000, was packed to the brim that day. During the event, I had a brief conversation with a ground staff member who shared info that the boundary dimensions are approximately 66–68 meters on the square side and 76–78 meters on the straight side. The stands inside the stadium are named after cricketing legends such as Sourav Ganguly, Pankaj Roy, and Jagmohan Dalmiya. The B.C. Roy Club House named in honor of former West Bengal Chief Minister Dr. B.C. Roy. While attending matches, you might experience cellular connectivity issues due to the presence of signal jammers. However, vendors selling water and snacks are quite efficient. There are also food corners and canteens inside the stadium offering decent food, albeit at higher-than-usual prices. One area that consistently falls short is crowd management. In my experience, the gathering process lacks professionalism. A stadium of such iconic status should ideally have more streamlined crowd-control mechanisms. For your information I want to let you know that Eden Gardens is owned by the Eastern Command of the Indian Army and managed by the Cricket Association of Bengal (CAB), whose headquarters are within the stadium complex. To me, it isn’t just a cricket stadium, it’s a living monument to the sport in India. With a history spanning over 160 years, electrifying crowds, iconic matches, and a rich architectural legacy, it remains the heartbeat of cricketing culture and heritage in Kolkata and across the globe.

（由 Google 翻译）说到这座标志性的球场，怎么说呢？主场或许是板球的圣地，但伊甸园才是板球的故乡……真是一座无与伦比的体育场和板球场馆。 这座历史悠久的球场见证了这项运动的演变……从弗格森·拉克斯曼的千载难逢的击球到卡洛斯·布拉斯韦特的辉煌，它见证了这一切。 我们为家乡拥有这座球场而感到无比自豪。CAB 不仅出色地维护了它的辉煌，还对其进行了现代化升级，配备了世界级板球场馆应有的所有设施。 （原文） What to say about this iconic ground , Lord's may be the mecca of cricket but Eden is the home of cricket ...what a stadium and cricketing venue . This historical ground witness the evolution of the game ..from the once in a lifetime knock of vvs laxman to carlos brathwaite it has seen it all . We are so proud to have this venue at our own hometown . And CAB is magnificently maintained its glory as well as modernised it with all the amenities you can expect in a world class cricketing venue .