科莫的49家最佳酒店

（由 Google 翻译）入住特雷梅佐大酒店，感受难忘体验 入住特雷梅佐大酒店，体验非凡体验。从抵达的那一刻起，您便会沉浸在永恒优雅与真挚温暖的氛围之中。酒店本身就令人叹为观止——坐落于科莫湖畔，坐拥令人叹为观止的美景——但真正让这家酒店与众不同的是其无可挑剔的服务。 与员工的每一次互动都体现出难得的周到和专业。他们会在您提出需求之前就预判您的需求，为您打造流畅自然的个性化入住体验。无论是安排私人游船之旅、推荐隐秘的美食佳肴，还是仅仅以真诚的微笑迎接您，整个团队都竭尽所能，竭尽所能。 酒店对细节的关注令人叹为观止：从精心布置的客房到精致的餐饮选择，再到整洁的庭院。员工们都以让每位客人感受到宾至如归的热情和关怀为荣。 如果您正在寻找一个集奢华、历史和世界级服务于一体的目的地，特雷梅佐大酒店 (Grand Hotel Tremezzo) 绝对是您的不二之选。这不仅仅是一次酒店住宿，更是一次值得您永远珍藏的体验。 （原文） An Unforgettable Experience at Grand Hotel Tremezzo Staying at the Grand Hotel Tremezzo is nothing short of extraordinary. From the moment you arrive, you are enveloped in an atmosphere of timeless elegance and genuine warmth. The property itself is stunning—perched on the shores of Lake Como with breathtaking views—but what truly sets this hotel apart is its impeccable service. Every interaction with the staff reflects a level of attentiveness and professionalism that is rare to find. They anticipate your needs before you even articulate them, creating a seamless and personalized experience throughout your stay. Whether it’s arranging a private boat tour, recommending a hidden gem for dining, or simply greeting you with a smile that feels sincere, the team goes above and beyond in every possible way. The attention to detail is remarkable: from the beautifully curated rooms to the exquisite dining options and the immaculate grounds. It’s clear that the staff takes immense pride in ensuring every guest feels not just welcomed, but truly cared for. If you are looking for a destination that combines luxury, history, and world-class hospitality, Grand Hotel Tremezzo is in a league of its own. It’s not just a hotel stay—it’s an experience you will cherish forever.

（由 Google 翻译）特雷梅佐大酒店简直太神奇了！这里的一切都宛如梦境……科莫湖畔的地理位置、优雅的历史建筑、浪漫的花园，以及贝拉吉奥的美景……简直令人难以忘怀。酒店散发着一种难得一见的魔力。服务一流，食物美味，每个细节都经过精心设计。这是一个让你流连忘返的地方。强烈推荐！ （原文） Das Grand Hotel Tremezzo ist einfach märchenhaft! Alles an diesem Ort wirkt wie aus einem Traum..die Lage am Comer See, das elegante historische Gebäude, die romantischen Gärten und der Blick auf Bellagio… Einfach unvergesslich. Das Hotel versprüht eine besondere Magie, die man selten findet. Der Service war erstklassig, das Essen köstlich und jedes Detail liebevoll durchdacht. Ein Ort, an den man immer wieder zurückkehren möchte. Absolut empfehlenswert!

（由 Google 翻译）这是一次千载难逢、令人难忘的体验。抵达后，我们被升级到套房，因为这是蜜月。礼宾团队热情地欢迎了我们，当我们打开房门时，他们播放着我们的婚礼歌曲，并伴有香槟、巧克力草莓、甜点、我们的相框和手写便条。这真是太贴心了。工作人员在我们入住期间的每一刻都竭尽全力，这真是太棒了。我们在酒店度过的每一分钟都像天堂一样。套房、景观、设施、泳池、水疗中心、花园等等都令人叹为观止，奢华无比，我们怎么也享受不够。一切都是个性化的，我们感到无微不至的关怀。我们享用了一顿非常棒的晚餐（小贴士：一定要点意大利烩饭和惠灵顿牛排！）以及我们见过的最棒的自助早餐。我们的服务员Diogo以他的优雅、知识和细心让我们惊叹不已——他让我们的用餐体验变得如此美妙。我们非常感谢我们的旅行顾问 Mo 和酒店团队 - 我们正在数着日子，直到我们可以回到 GHT！！！N&S （原文） This was a once-in-a-lifetime, unforgettable experience. Upon arrival, we were upgraded to a Suite as it was our honeymoon. The concierge team warmly welcomed us, and when we opened our room door, they had our wedding song playing, accompanied by champagne, chocolate covered strawberries, sweets, a framed picture of us, and hand-written notes. It was the most thoughtful gesture. The staff goes ABOVE and BEYOND every moment the stay and it is truly extraordinary. Every minute we spent at the hotel was heaven. The suite, view, amenities, pools, spa, gardens, etc were absolutely stunning, luxe, and we couldn't get enough. Everything was personalized and we felt extremely well cared for. We had an OUTSTANDING dinner (tip: get the risotto and beef wellington!) and the most incredible breakfast buffet we had ever seen. Our server, Diogo, blew us away with his elegance, knowledge and care - he made our dining experiences magical. We are so grateful to our travel advisor, Mo and the hotel team - we are counting the days down until we can come back to the GHT!!! N&S

（由 Google 翻译）在特雷梅佐大酒店 (Grand Hotel Tremezzo) 的难忘住宿 我们刚刚结束在特雷梅佐大酒店的入住，感觉无比幸福。这家酒店的一切都堪称完美——从令人叹为观止的科莫湖美景，到让您倍感宾至如归的世界级服务。 我们遇到的每一位员工都热情专业，真诚地希望让我们的入住体验与众不同。前台的卡罗莱纳 (Carolina) 尤其令我们印象深刻，她竭尽全力，超越了我们以往的期望。她非常友善、细心周到，真正体现了特雷梅佐大酒店 (Grand Hotel Tremezzo) 的五星级体验。 酒店本身令人叹为观止，经典优雅与现代奢华完美融合。泳池、花园、餐厅，每一个细节都经过精心设计，经久不衰。这里是少数几个可以完全放松身心，同时又能感受到周围环境魅力的地方之一。 我们已经开始计划下次再来。 （原文） An Unforgettable Stay at the Grand Hotel Tremezzo We just finished our stay at the Grand Hotel Tremezzo and could not have been happier. Everything about this hotel is pure perfection — from the breathtaking views of Lake Como to the world-class service that makes you feel completely at home. Every staff member we encountered was warm, professional, and genuinely eager to make our stay special. The standout for us was Carolina at the front desk, who went above and beyond in every way. She was incredibly kind, attentive, and thoughtful truly the embodiment of the Grand Hotel Tremezzo’s five-star experience. The property itself is stunning, classic elegance meets modern luxury. The pools, the gardens, the restaurants every detail feels curated and timeless. It’s one of those rare places where you can relax completely and still feel inspired by the surroundings. We’re already planning our return.

（由 Google 翻译）我们在特雷梅佐大酒店度过了一段美好的时光。我们在酒吧欣赏日落，享用了美味的鸡尾酒，然后前往La Terazza餐厅享用晚餐。这是一次非常优雅的体验。我和丈夫分享了美味的惠灵顿牛排，简直完美！藏红花烩饭也非常棒。我们一定会再来的！ （原文） We had an amazing time visiting Grand Hotel Tremezzo. We watched sunset from the bar and enjoyed delicious cocktails before heading to dinner at La Terazza. It was a very elegant experience. My husband and I shared the beef wellington which was perfect! The saffron risotto was also exceptional. We will be back!

（由 Google 翻译）绝对不负众望，值得一去！酒店内工作人员彬彬有礼，会叫出您的名字，视野开阔，始终沉浸在奢华与热情的氛围中。自助早餐无与伦比，酒吧和餐厅的选择也丰富多样，让您在入住期间大部分时间都能感到宾至如归。我们迫不及待地想再次入住！ （原文） A bucket list location that lived up to the hype! Courteous staff that greets you by name throughout the property, unmatched views, and a consistent immersion in luxury & hospitality. The breakfast buffet is unparalleled and the bars & restaurants have enough options to feel content staying on property for the majority of the stay. We can’t wait to find a way back!

（由 Google 翻译）这是一家美丽的湖畔酒店，坐拥科莫湖和贝拉吉奥的壮丽景色，令人流连忘返。酒店维护得无可挑剔，他们以保持一切完好无损为荣。酒店氛围在优雅与放松之间达到了完美的平衡——让您倍感舒适，却又不失沉闷。我们入住期间，无论是早餐还是晚餐，食物都始终美味，食材新鲜，准备充分。服务周到周到，却又不失礼貌，工作人员似乎真心实意地致力于确保我们拥有美好的体验。酒店的环境美得令人陶醉——醒来便可欣赏湖景，一整天都能在酒店的各个角落欣赏到它。酒店的一切都鼓励您放慢脚步，享受当下。这正是一家奢华湖畔酒店应有的样子——美丽、舒适、令人难忘。 （原文） This is a beautiful lake hotel with absolutely stunning views of Lake Como and Bellagio that never get old. The property is impeccably maintained and you can tell they take pride in keeping everything in excellent condition. The atmosphere strikes the perfect balance between elegant and relaxing - you feel pampered without any stuffiness. The food throughout our stay was consistently good, whether at breakfast or dinner, with fresh ingredients and thoughtful preparation. Service was attentive without being intrusive, and staff seemed genuinely interested in making sure we had a great experience. The setting is just magical - waking up to those lake views and being able to enjoy them throughout the day from various spots on the property. Everything about the place encourages you to slow down and enjoy the moment. This is exactly what a luxury lake hotel should be - beautiful, comfortable, and memorable.

（由 Google 翻译）入住塞尔贝罗尼别墅酒店，我寄予厚望，但遗憾的是，体验却非常令人失望。 酒店地理位置绝佳，景色优美，无可挑剔。然而，作为一家五星级酒店，服务和员工体验却远远达不到标准。 入住之前，我刚在瑞士的一家五星级酒店住过，这次入住的感受与之前截然不同。塞尔贝罗尼别墅酒店缺乏真正的热情好客，缺乏热情好客，通常没有热情的问候，也没有努力让你感到特别。例如，当我坐在泳池边时，即使递上毛巾，酒店也没有提供免费饮用水，这让人感到意外，对于这种级别的酒店来说，这完全无法接受。 员工并不粗鲁，但他们的服务也远非周到、优雅或热情。这正是酒店仅仅拥有五星级设施和提供真正五星级体验之间的区别。 我一直期待着这次入住，并将其作为我们欧洲之旅的亮点之一，但遗憾的是，它最终却成为了最令人失望的体验之一。如果您想在五星级住宿中获得被重视、被惊叹和被照顾的感觉，那么这里不适合您。 （原文） I had such high expectations staying at Villa Serbelloni, but unfortunately the experience was very underwhelming. The one thing that is truly outstanding is the location, it is absolutely beautiful and cannot be faulted. However, for a five-star property, the service and staff experience fell far short. Coming from a five-star hotel in Switzerland just before this stay, the contrast was stark. At Villa Serbelloni, there was no real sense of welcome or warmth, often no greeting, no effort to make you feel special. For example, when sitting by the pool, not even being offered complimentary water when towels are handed out felt surprising and completely unacceptable for a hotel of this level. The staff were not rude, but they were also far from attentive, polished, or genuinely welcoming. And that’s what makes the difference between a hotel simply having five-star facilities versus delivering a true five-star experience. I had been looking forward to this as one of the highlights of our European trip, but sadly it ended up being one of the most disappointing. If what you want from a five-star stay is to feel valued, wowed, and taken care of, this is not the place.

（由 Google 翻译）这家酒店简直是梦幻般的存在。非常经典，装潢也非常经典，这对我来说意义非凡。服务满分，一切都一尘不染。小镇也非常美丽，有很多值得一看的地方。我爱科莫湖；这是一个你可以百次重游的地方，而且每次重游都会再次爱上它。这是一个难忘的周末。 （原文） Un sueño este hotel. Muy clásico, la decoración es muy clásica también, para mí eso lo hace especial. Servicio 10 y todo está reluciente. El pueblo es precioso también, hay muchas cosas para visitar. Amo il Lago di Como, es un lugar donde se puede volver 100 veces y las 100 veces te volvés a enamorar de él. Fue un fin de semana inolvidable.

（由 Google 翻译）我们在科莫湖畔的 Grand Hotel Villa Serbelloni 度过了令人难忘的两天蜜月之旅！❤️ 一切都完美无瑕——热情周到的服务、令人叹为观止的湖景以及优雅的氛围。 酒店完美融合了古典魅力与现代舒适，营造出梦幻般的浪漫体验。 强烈推荐给所有想要在科莫湖畔享受非凡假期的朋友们！✨ （原文） We had an amazing two-day stay at Grand Hotel Villa Serbelloni for our honeymoon, and it was truly unforgettable! ❤️ Everything was perfect — the warm hospitality, the breathtaking lake view, and the elegant atmosphere. The hotel beautifully combines classic charm with modern comfort, making it a magical and romantic experience. Highly recommended for anyone looking for an exceptional stay in Lake Como! ✨

（由 Google 翻译）科莫湖畔的塞尔贝罗尼别墅：永恒奢华的避世天堂 塞尔贝罗尼别墅优雅地坐落在科莫湖畔，完美诠释了精致奢华与古典气派。从抵达的那一刻起，宾客便沉浸于皇家般的优雅氛围之中，历史底蕴与现代舒适在此和谐共存。 别墅内部装潢精致考究，每一处空间都经过精心设计，巧妙融合了传统与现代风格。我的套房舒适无比，配备现代化的设施，更拥有令人叹为观止的湖景，仿佛与湖面融为一体。 塞尔贝罗尼别墅的服务堪称典范，既周到细致又不失分寸。每一位员工都展现出真诚的热情和专业的态度，确保每位宾客都能感受到宾至如归的温暖和贴心的关怀。 早餐体验尤其值得一提：在阳光洒满的餐厅里，一边欣赏着波光粼粼的科莫湖，一边享用琳琅满目的美味佳肴。这与其说是一顿饭，不如说是一场美梦。 从别墅眺望出去的景色简直无与伦比，宛如一幅生动的画卷，湛蓝的湖水与雄伟的群山交相辉映。凝望湖面的每一刻都宁静祥和，令人难忘。 塞尔贝罗尼别墅不仅仅是一家酒店，更是一次体验永恒之美与无与伦比的奢华之旅。对于那些在科莫湖畔寻求极致优雅体验的人来说，这座宏伟的度假胜地堪称无与伦比。 （原文） Villa Serbelloni, Lake Como : A Timeless Haven of Luxury Perched gracefully on the shores of Lake Como, Villa Serbelloni epitomizes refined luxury and old-world grandeur. From the moment of arrival, guests are enveloped in an atmosphere of regal elegance, where history and modern comfort coexist in perfect harmony. The interiors exude sophistication, with each space meticulously designed to reflect both heritage and contemporary style. My suite offered the utmost comfort, enhanced by modern amenities and breathtaking views that seemed to merge seamlessly with the lake beyond. Service at Villa Serbelloni is exemplary , attentive yet discreet. Every member of the staff demonstrates genuine warmth and professionalism, ensuring that each guest feels not only welcomed but truly cared for. The breakfast experience deserves special mention: an exquisite array of delicacies enjoyed in a sunlit setting that overlooks the shimmering waters of Lake Como. It felt less like a meal and more like a dream. The views from the property are simply incomparable a living painting of deep blue water framed by majestic mountains. Each moment spent gazing across the lake felt serene and unforgettable. Villa Serbelloni is more than a hotel; it is an experience of timeless beauty and unparalleled luxury. For those seeking the pinnacle of elegance on Lake Como, this magnificent retreat is beyond compare.

（由 Google 翻译）我很荣幸入住这家奢华酒店，这段经历令人难忘。在众多高端服务中，我尤其想强调一下酒吧：它氛围优雅，提供精致优质的酒水选择。 特别感谢酒吧工作人员，他们总是细心、友好、专业，让每一刻都变得特别。我还要称赞调酒经理亚历山德罗，他技艺精湛、充满热情，而且乐于助人：他的悉心指导清晰地体现在酒店提供的卓越服务中。 我强烈推荐这次体验，并期待再次光临。 （原文） Ho avuto il piacere di soggiornare in questo splendido hotel di lusso e l’esperienza è stata davvero indimenticabile. Tra i vari servizi di alto livello, desidero soffermarmi sul bar: un ambiente raffinato, con un’offerta ricercata e di qualità eccellente. Un ringraziamento particolare va al servizio bar, sempre attento, cordiale e professionale, che ha reso ogni momento speciale. Desidero inoltre complimentarmi con il Barman Manager Alessandro, per la sua grande competenza, passione e disponibilità: la sua guida si riflette chiaramente nell’eccezionale qualità del servizio offerto. Un’esperienza che consiglio vivamente e che non vedo l’ora di ripetere.

（由 Google 翻译）塞尔贝罗尼别墅 (Villa Serbelloni) 宛如悬浮于湖水与历史之间的梦幻。每个角落都散发着真正的优雅，用心呵护、微笑和细微的举动营造出别样的氛围。 别墅主人热情友好，是一位与众不同的真正主人：热情好客，能够轻松传达这片非凡土地的魅力。 特别感谢费德丽卡 (Federica)，她对别墅的介绍无可挑剔，对每个细节都一丝不苟；也感谢礼宾部出色的安德里亚 (Andrea) 和法布里齐奥 (Fabrizio)。 这段经历将永生难忘，让您在离开之前就想再次光临。 （原文） Villa Serbelloni è semplicemente un sogno sospeso tra lago e storia. Ogni angolo racconta un’eleganza autentica, fatta di attenzione, sorrisi e piccoli gesti che fanno davvero la differenza. Il proprietario è una persona squisita, un vero padrone di casa come se ne trovano pochi: presente, accogliente e capace di trasmettere con naturalezza la magia di questo luogo straordinario. Un grazie speciale a Federica, impeccabile nella presentazione della struttura e sempre attenta ad ogni dettaglio, e ai fantastici Andrea e Fabrizio alla guardiola. Un’esperienza che resta nel cuore, e che fa venire voglia di tornare ancora prima di partire.

（由 Google 翻译）我和妻子最近在塞尔贝罗尼别墅大酒店（Grand Hotel Villa Serbelloni）度过了五晚蜜月，这次体验无比愉快。酒店美得令人窒息，图片和描述根本无法展现它的魅力，工作人员也无比友善和周到。虽然贝拉吉奥白天游人如织，但酒店却如同一片宁静的绿洲，让宾客在清晨和夜晚的宁静中尽情享受小镇的魅力。我们的住宿体验完美无瑕，我们已经迫不及待地想再次入住了。 （原文） My wife and I recently completed a five-night stay at the Grand Hotel Villa Serbelloni as part of our honeymoon and could not be happier with the experience. The property is stunning, pictures and descriptions simply do not do it justice, and the staff could not have been kinder or more attentive. While Bellagio itself can feel crowded with visitors during the day, the hotel is a serene oasis, allowing guests to enjoy the town at its best in the calm of the mornings and evenings. Our stay was flawless, and we are already looking forward to returning.

来canova用餐可以免费停车！由于第一次来意大利开车开错路+遇到塞车，要迟到了联系酒店更改时间也同意了，很通情达理！（可能因为不是旺季，有位置）然后本来订的是室内（因为原来预定的时间段有私人活动）到达时间晚了，私人活动可能结束了，就问我们要不要坐室外，我们当然很乐意！湖景很优美，座位区有鸭子麻雀鸽子，很可爱！

（由 Google 翻译）埃斯特别墅，科莫湖畔梦幻般的度假胜地——每个细节都堪称完美 从抵达这家令人叹为观止的科莫湖酒店的那一刻起，我们就知道自己身处一个非凡的所在。酒店的环境宛如电影般梦幻——掩映在郁郁葱葱的绿色山丘和波光粼粼的湖水之间，每一处景色都如同栩栩如生的明信片。 工作人员热情地欢迎我们，仿佛我们是终生挚友，热情的微笑伴随着我们的行李神奇地消失在套房中。酒店对细节的关注无可挑剔——房间里摆放着鲜花，并附有个性化的迎宾卡。 我们的套房堪称设计杰作：高耸的窗户勾勒出一个神奇的花园，大理石浴室配备一个深浸式浴缸，其本身就如同一个水疗中心。床铺宛如云端，令人流连忘返。 湖畔早餐包括新鲜出炉的糕点和卡布奇诺，其美味程度足以让您倾倒其他所有美味。 俯瞰湖面的漂浮泳池，带来纯粹的宁静。即使是现场钢琴演奏等小细节也营造出永恒优雅的氛围。 （原文） Villa d’Este Dreamlike Escape on Lake Como – Perfection in Every Detail From the moment we arrived at this breathtaking Lake Como hotel, we knew we were somewhere extraordinary. The hotel’s setting is nothing short of cinematic—nestled between lush green hills and the shimmering waters of the lake, every view feels like a postcard brought to life. The staff welcomed us as if we were lifelong friends, offering warm smiles while our luggage magically disappeared to our suite. The attention to detail was impeccable—fresh flowers in the room with personalized welcome notes. Our suite was a masterpiece of design: soaring windows framing a magic garden, a marble bathroom with a deep soaking tub that felt like a spa on its own. The bed was the kind of cloud you never want to leave. Breakfast by the Lake featured just-baked pastries and cappuccinos so perfect they could ruin all others for you. The floating pool overlooking the lake was pure serenity. Even small touches, like the live piano music created an atmosphere of timeless elegance.

（由 Google 翻译）卓越！这家酒店和入住体验是我迄今为止最棒的酒店体验。酒店的整体氛围和感觉都非常棒。房间宽敞舒适，温馨宜人。房间的视野并非最佳，但房间干净整洁，风格独特，浴室和床也非常精致。 Grill 餐厅的晚餐非常棒，丰富的酒单也让我度过了一个难忘的夜晚。 钢琴酒吧里欢快的音乐和宾客们的交流简直令人惊叹，更增添了“老钱”的氛围。 酒店的环境也令人惊叹，提供了您能找到的最佳氛围和享受。 然而，如果没有优秀的员工、他们对细节的关注以及适应客人需求的能力，所有这些便利设施和优美的环境都不会如此有意义。我认为适应客人需求的能力至关重要，而这家酒店在这方面堪称世界一流。 我们一行四人，在埃斯特别墅酒店度过了一段难忘而又极其愉快的时光。 继续做你正在做的事情——我会回来的。 （原文） Excellence. This hotel and the stay here was my best hotel experience ever. The general vibe and feeling of the hotel is superior. The room was big and welcoming. The view from the room was not the best - but nevertheless it was clean, true to its style and had an exquisite bathroom and bed. The dinner at the Grill restaurant was amazing and the wine list inspired a truly unforgettable night. The piano bar with joyful music and a mingle between all the guests was simply amazing - and added to that «old money»-vibe in a beautiful manner. The surroundings are also astonishing and provides the very best atmosphere and enjoyment you can find. All of these amenities and beautiful surrounding would, however, not be as meaningful if it weren’t for the excellent staff and their attention to detail and ability to adapt to the guests. I find the ability to adapt to the guests as the most important thing and at that this was world class. We were a group of four friends which had an incredible and extremely successful experience with Villa d’Este. Keep doing what you are doing - I will be back.

（由 Google 翻译）我们蜜月期间在这里住了三个晚上。服务很棒，礼宾部非常乐于助人，帮我安排了出租车。我丈夫很喜欢他们的咖啡，喜欢下午在湖边户外小坐。我们喜欢他们白天的阳台，意面和俱乐部三明治非常美味！我们也很喜欢酒店的早餐。我们在Grill餐厅和Veranda餐厅吃了晚餐，虽然我们很享受用餐，但由于我们不吃海鲜，所以选择有限。我们使用了他们的洗衣服务，没有遇到任何问题。我非常感谢他们提供的热水淋浴或泡澡服务。我们的房间可以看到美丽的湖景，我们会怀念醒来就能看到湖景的时光。 （原文） We stayed here during our honeymoon for three nights. The service was excellent, the concierge was very helpful with setting up taxis. My husband loved their coffee, and enjoyed sitting outside near the lake during the afternoons. We loved their Sundeck during the day, the pasta and club sandwich were delicious! We also liked the hotel's breakfast. We did have dinner at the Grill and the Veranda, and while we enjoyed our meals, our options were limited since we do not eat seafood. We did use their laundry service and there were no issues. I really appreciated the hot water for my shower or bath. Our room had a great view of the lake, and we will miss waking up to it.

（由 Google 翻译）去 Grill 餐厅吃晚餐。服务一流，菜品也一流。我们太喜欢橄榄油和香醋了，还买了两份带回家。我们点了一杯葡萄酒、一份开胃菜、三份主菜和一份甜点。所有菜品一共 530 欧元——非常适合特殊场合或犒劳自己！ 酒店和庭院都美极了——希望有一天能住在那里！ （原文） Went for dinner to the Grill. Service was exceptional and so was the food. We loved the olive oil and balsamic so much that we bought the pair to take home. We got a glass of wine, an appetizer, 3 entrees, a dessert. Total bill for everything was 530 euros - perfect for a special occasion or a treat! The hotel and the grounds are stunning - hoping we can stay there one day!

（由 Google 翻译）埃斯特别墅不仅仅是一家酒店，更是一处令人难忘的世外桃源。这家历史悠久的五星级酒店坐落在郁郁葱葱的花园中，俯瞰波光粼粼的湖面，仿佛置身于意大利优雅的黄金时代。如果您追求奢华、宁静，以及宾至如归的服务，那就预订吧——您绝不会后悔。强烈推荐给情侣或任何渴望永恒意式魅力的人士。 （原文） Villa d’Este isn’t just a hotel; it’s an unforgettable escape. This historic 5-star hotel, nestled in lush gardens overlooking the shimmering lake, feels like stepping into a gilded era of Italian elegance. If you’re seeking opulence, serenity, and service that feels like family, book it—you won’t regret it. Highly recommend for couples or anyone craving timeless Italian glamour.

（由 Google 翻译）从抵达的那一刻起，您便会感受到置身于一个特别的地方。埃斯特别墅 (Villa d’Este) 是极致奢华的体现。 庭院一尘不染，值得在社交媒体上晒出每一张照片。单凭照片无法展现酒店的真正魅力。庭院、大堂、漂浮泳池、餐厅和住宅都令人叹为观止。哦，科莫湖的景色，您拍的每一张照片都值得做成明信片。 全体员工专业、热情、友好、真诚。他们竭尽全力确保我们拥有最美好的住宿体验。特别感谢 Roberto。 我们的套房是红衣主教楼 (Cardinal’s Building) 的湖景小型套房，宽敞舒适，设施齐全。我们入住的是一间可以俯瞰科莫湖和酒店庭院的转角套房。酒店称之为住宅，我们从未感到如此宾至如归。 我们在 Veranda 餐厅享用的晚餐，优雅至极。每一口都令人回味无穷。俯瞰着美丽的花园和科莫湖。景色令人叹为观止。用餐体验也无比美妙。 我们的住宿体验堪称典范！体验无尽的热情好客和真正的美景，绝对值得体验。绝对值得入住。我们期待再次光临。 （原文） From the moment you arrive you know you’ve been transported to someplace special. Villa d’Este is pure luxury at its finest. The grounds are immaculate. Worthy of every photo on social media platforms. Photos alone do not represent the true beauty of the hotel. The grounds, the lobby, the floating pool, the restaurants, and the residences are visually stunning. Oh, the view of Lake Como. Every photo you take is postcard deserving. The entire staff was professional, warm, friendly, and genuine. They went out of their way to ensure our stay was the best possible. Special thank you to Roberto. Our suite was a Junior Suite Lake View. Spacious and well appointed in the Cardinal’s Building. We had a corner suite overlooking both Lake Como and the hotel’s grounds. The hotel refers to them as residences, we never felt more at home. Our dinner at Veranda was a taste of elegance. Delectable with every savory bite. Overlooking the immaculate gardens and Lake Como. The views are breathtaking. A truly magnificent dining experience. Our stay was exemplary! One has to experience the pinnacle of endless hospitality and true beauty. A must stay. We look forward to our return.

（由 Google 翻译）总的来说，我们的住宿体验非常棒——酒店美不胜收，景色令人叹为观止，服务也总体上非常出色。别误会——我给出较低的评分并非因为酒店不够干净或不够美观。然而，当你支付高价入住这种档次的酒店时，你的期望自然会随之提升。遗憾的是，客房服务未能达到你的预期。 连续两天，床单上都有明显的污渍，有一次甚至出现了血迹。这不仅令人失望，也令人不安，确实影响了整体体验。对于这种水准的酒店来说，这样的失误根本不应该发生。我希望这些反馈能够得到建设性的重视，并促使我们改进，因为这家酒店拥有巨大的潜力，能够为客人带来真正完美的体验。 （原文） Overall, our stay was wonderful—the property is stunning, the views are breathtaking, and the service was generally very good. Don’t get me wrong—my lower rating is not because the hotel lacks cleanliness or beauty. However, when you’re paying a premium to stay at a property of this caliber, your expectations naturally rise to meet that level. Unfortunately, the housekeeping fell short of those expectations. On two consecutive days, the bed linens had visible stains, and on one occasion, there appeared to be a bloodstain. This was not only disappointing but also unsettling, and it genuinely impacted the overall experience. For a hotel of this standard, such lapses simply shouldn’t happen. I hope this feedback is taken constructively and leads to improvements, as the hotel has so much potential to deliver a truly flawless experience.

（由 Google 翻译）我们经常出差或休闲，我可以自信地说，这是我们最喜欢的酒店之一！从踏入酒店的那一刻起，您就能感受到最周到、最贴心、却又不至于过分的服务。我们很喜欢酒店的泳池和餐厅（午餐和晚餐都在这里享用！），也很喜欢步行到镇上乘坐环湖渡轮的乐趣。两天我们都在房间里享用了早餐（包含在我们美国运通卡的预订中），一边享用早餐，一边欣赏壮丽的景色。酒店位置僻静但交通便利，设计现代，绝对值得一游。我们一定会再来的！ （原文） We travel a lot for work and pleasure, and I can confidently say it is one of our favorite hotels in the world! From the moment you step onto the property you receive the most thoughtful, attentive yet not overbearing service. We enjoyed the pool and restaurant (had both lunch and dinner!) and enjoyed the walk to the town to take the ferry around the lake. We enjoyed breakfast in our room both days (included in our Amex booking) overlooking the stunning view. The hotel’s secluded but accessible location and modern design make it a must visit. We will absolutely be back!

（由 Google 翻译）住了四晚——真希望我能像其他人那样说我很喜欢这里，可惜并非如此。 除了卧室，房间其他地方都没有窗户，感觉不太舒服——空荡荡的，没什么生气。酒店其他部分还不错，但跟翁布里亚的雷斯基奥酒店（Reschio）比起来差远了。总体感觉“还行”，但不会急着再来。 （原文） Stayed for 4 nights - wish I could say I loved it as much as so many others appear to, but sadly not. Save for the bedroom, the rest of the room lacked windows and didn't feel particularly pleasant - just stark and bare. Rest of the hotel was nice, but not of the calibre of somewhere like Reschio in Umbria. General sentiment "it's okay" - but wouldn't rush back

（由 Google 翻译）酒店视野开阔，房间宽敞，设施齐全。然而，在寒冷或下雨的天气里，室外水疗中心和游泳池可能会有点小瑕疵。优点是水疗中心是私人的，你可以预订一小时。可惜的是，酒店没有理发店，考虑到酒店离市区较远，理发店本来是一项很宝贵的设施。食物虽然味道不错，但份量有点小。 （原文） The hotel offers a wonderful view, and the rooms are spacious with good features. However, the outdoor spa and swimming pool can be a drawback in cold or rainy weather. On the plus side, the spa is private, allowing you to reserve it for yourself for an hour. Unfortunately, the hotel lacks a hair salon, which would be a valuable amenity given its distance from the city. While the food tastes good, the portions are somewhat small.

（由 Google 翻译）在Il Sereno酒店住了6晚，房间很漂亮，服务也很好。 菜单和摆盘都很不错，但菜品味道欠佳。 可惜的是，浴袍和毛巾经常不干净，即使我两次反映，送来的衣服还是脏兮兮的。 我还做了一次按摩，技师很棒，但按摩床质量很差，而且很吵，让人很难放松。 （原文） Stayed 6 nights at Il Sereno, beautiful rooms and good service. The food menu and presentation were nice, but the food lacked flavor. Unfortunately, the robes and towels were often not clean, and even after I reported it twice, they still arrived dirty. I also had a massage the therapist was excellent, but the massage bed was poor quality and noisy, making it hard to relax.

（由 Google 翻译）在Il Sereno餐厅享用晚餐的体验非常棒。Roberto和Chiara的服务非常出色，他们讲解了每道菜，我们和他们一起度过了一段愉快的时光！我们还在阳台上和楼上的调酒师一起点了饮料和雪茄，玩得很开心。非常棒的体验，希望以后有机会能来这里住一住！ （原文） Had a wonderful experience having dinner here at Il Sereno. Roberto and Chiara were excellent servers in explaining each dish, and we had a lot of fun with them! We also had a lot of fun on the balcony ordering drinks and a cigar with the bartender upstairs. Fantastic experience, would love to stay here someday!

（由 Google 翻译）从抵达Il Sereno的那一刻起，我就知道自己身处一个非凡的地方。从我的套房望去，科莫湖的景色同样令人叹为观止。 入住期间，每个细节都经过精心设计，浑然一体。工作人员在热情与周到之间取得了完美的平衡，总是先人一步，却又不打扰我。一切都让我放慢脚步，享受纯粹的宁静。 Il Sereno不仅满足了我的期望，还让我感受到一种我从未意识到的宁静。我会尽快再来！ （原文） From the moment I arrived at Il Sereno, I knew I was somewhere extraordinary. The view of Lake Como from my suite was as impressive. Every detail of my stay felt intentional and seamless. The staff struck that perfect balance of warmth and discretion, always one step ahead without ever intruding. Everything invited me to slow down and simply be. Il Sereno didn’t just meet expectations; it gave me a sense of peace I didn’t know I needed. Coming back as soon as possible!

打着庆祝生日的名号 总算去了科莫湖边的百年新店Passalacqua 💚 环境 高低错落的梯田花园确实绝美 脚下是整齐的灌木和静默的雕塑 放眼便是湖光山色和帆船飘曳 随处都是休憩的座椅搭配亮色织物 邀请你坐下来好好享受阳光发发呆 每一层花园都是不同的景致 室外泳池、红土球场、橄榄树下的跑步机 玫瑰花园、果园菜地、和气宇轩昂的走地鸡！ 走到最下层，后门出去便直通科莫湖 位置为王、风景无敌！ 🤍 房间 酒店不大，有三种房型共24间房 别墅、套房和基础房（也就是我的房间） 基础房面积不大，但风格古典雅致 值得称赞的是古典外壳下的高科技 相比之下地毯就破旧的令人发指了 免费minibar倒是蛮香 有三瓶红酒香槟和若干饮料 小食水果很惨淡，可忽略不计 浴室面积宽敞 备品是定制的Aqua Como 品质一般，但胜在超级大碗 亮点是戴森全套（吹风机+卷发棒+直发棒） ❤️ 餐饮 晚饭叫了room service 味道正常，价格有水分但不过分 第二天的早餐很值得表扬 冷食摆台很美，意式厨房即视感 热食出品非常优秀，挑食的娃都说好吃 🩵 活动 对于度假酒店而言 这里提供的活动太少了 周六入住时更是啥啥没有 周日参加了花艺活动 跟着nonna做捧花，不错的体验 我这闲不下来的亚洲魂 放空半天之后就开始无聊 还是无法享受这种意大利式的dolce far niente 在玩乐丰富度上还是要向亚洲酒店多学习呀 💛 服务 没有差错，但也没啥惊喜 没有生日升级，没有特殊布置 不得不说是有点失望的 整体而言 是家很不错的花园酒店 体验一下OK，但不值这个价钱 Top 2是有些过誉了

（由 Google 翻译）这篇评论仅针对餐厅。氛围优美，地理位置独特，景色壮丽。菜单上有很多简单的菜肴，很可能是酒店典型顾客（国际人士和富人）的理想之选。从某种程度上来说，它感觉像是回到了20世纪80年代。以这样的价位，我期待着完美的执行力。可惜的是，我们点的菜虽然不错，但没有什么令人难忘或真正美味的（番茄冻、盐焗石斑鱼和卡格诺尼鲈鱼饭）。服务热情周到，但并非无可挑剔。 （原文） Recensione relativa al solo ristorante. Ambiente bellissimo, location unica con vista magnifica. Carta con tanti piatti semplici, assai probabilmente ideali per la clientela tipo dell'hotel (internazionale e danarosa). Per certi aspetti sembra di tornare agli anni '80. A questi livelli di prezzo pretendo siano realizzati in maniera impeccabile, purtroppo quanto scelto da noi era certamente buono ma nulla di memorabile e davvero gustoso (aspic di pomodoro, cernia al sale, riso al persico in cagnone). Servizio gentile e premuroso ma non impeccabile.

（由 Google 翻译）我将永远珍惜在帕萨拉卡庄园度过的时光。这里拥有永恒的美丽、魅力和优雅，定会留下毕生难忘的回忆。别墅本身就令人心醉神迷，但真正令人难忘的是这里的人们和他们创造的美好瞬间。 每天早晨，我们都从一顿奢华的早餐开始，而我们的婚宴更是精彩绝伦——这场盛宴在之后的日子里，家人和朋友都津津乐道。客房清洁和客房服务无微不至，处处体现着对细节的体贴入微。 服务人员的服务水准一流——举止优雅、衣着得体，其专业素养足以媲美顶级米其林三星餐厅。然而，除了专业精神之外，他们更展现出真诚的温暖：帕萨拉卡庄园的每一位成员不仅让我们感到宾至如归，更让我们感受到家的温暖。非常感谢Gregory、Claudia、Carla、Martina、Alberto、Carlotta、Nicolas、Cristina、主厨Viviana以及Passalacqua家族的每一位成员，他们展现了待客之道的艺术。 Passalacqua，无论别人怎么说，都是世界顶级酒店——不仅因为它的美，更因为它背后蕴藏的匠心。我迫不及待地想再次光临，尤其是在这个仿佛融入我们故事的地方庆祝我们的周年纪念日。 （原文） I will forever treasure the days I spent at Passalacqua. A place of timeless beauty, charm and elegance leaving you with memories that last a lifetime. The villa itself is enchanting, but what makes it unforgettable are the people and the moments they create. Every morning began with a breakfast experience that felt luxurious, and our wedding dinner was nothing short of extraordinary—a feast that family and friends spoke about constantly in the days afterwardss. Housekeeping and room service went beyond care; they reflected thoughtfulness in the smallest of details. The service staff are of the highest standard—poised, impeccably dressed, and trained to a standard that rivals the finest three-Michelin-star establishments. Yet beyond their professionalism lies genuine warmth: each member of the Passalacqua family made us feel not just welcome, but truly at home. A big thank you to Gregory, Claudia, Carla, Martina, Alberto, Carlotta, Nicolas, Cristina, Chef Viviana, and every member of the Passalacqua family that exemplify the artistry of hospitality. Passalacqua, despite what others may say, is the number one hotel in the world—not just for its beauty, but for the heart behind it. I cannot wait to return, especially to celebrate our anniversary in a place that now feels like part of our story.

（由 Google 翻译）我和丈夫来到帕萨拉卡度过了一个浪漫的周末。这里真是款待的典范。从抵达的那一刻起，您就能感受到对细节的非凡关注，以及对这片非凡之地每个角落倾注的真挚关怀。酒店本身令人叹为观止——花园是我见过的最美的花园之一，修剪得完美无瑕，却又充满灵魂和个性。 然而，真正让帕萨拉卡与众不同的是这里的员工。他们的热情、专业和敏锐的直觉，将整个体验提升到超乎预期的高度。每一次互动都让人感到亲切、周到和真诚——这种难得的品质，将一次入住体验转化为难忘的回忆。我们非常喜欢调酒大师班！！鸡尾酒大师安德里亚简直太棒了。 这家酒店名副其实，它是意大利的一颗瑰宝，不仅值得探索，更值得真正地体验。 （原文） I came to Passalacqua for a romantic weekend with my husband. It is truly a masterpiece of hospitality. From the moment you arrive, you can feel the extraordinary attention to detail and the genuine care that has gone into every corner of this remarkable place. The property itself is breathtaking — the gardens are among the most beautiful I have ever seen, perfectly manicured yet full of soul and character. What truly sets Pasalacqua apart, however, is the staff. Their warmth, professionalism, and intuition elevate the entire experience to something beyond expectation. Every interaction feels personal, thoughtful, and sincere — a rare quality that transforms a stay into a memory. We loved the mixology masterclass!! The cocktail master Andrea was amazing. This hotel is renowned for good reason, it is a gem in Italy that deserves not only to be discovered, but truly lived.

（由 Google 翻译）我和丈夫预订了科莫湖之旅来庆祝我们的六周年纪念日，结果真的超出了我们的预期。难怪它被评为全球最佳酒店。地理位置优越，景色迷人，服务和设施也一流！ 如果您是一对正在寻找浪漫之旅的情侣，这里绝对是您的不二之选！😍 （原文） My husband and I booked a trip to Lake Como to celebrate our 6th anniversary, and it truly exceeded every expectation. It’s no wonder it was awarded the best hotel in the world. The location is breathtaking, the views are stunning, and the service and facilities are outstanding! If you are a couple looking for a romantic getaway, this is absolutely the place to be! 😍

（由 Google 翻译）一份详细的餐厅点评。 菜单上都是经典菜肴，但为了追求浓郁的口味，菜品的制作却有所偏差。总之，为了美食，这里不值得一去。 员工很友好，但服务很慢，远非应有的水准。 地理位置优越。 价格适中。 （原文） Recensione telativa al ristorante. menu’ di piatti classici la cui esecuzione è inbastardita dalla ricerca di sapori forti. In sintesi non vale la pena andarci per la pappa. Personale molto piacevole ma il servizio e’ molto lento e con standard lontano da quello che dovrebbe essere. Location bellissima . Conto nella norma

（由 Google 翻译）这是我8月7日生日的惊喜之旅。真是惊喜！我住过最好的五星级酒店……房间、服务、位置都很棒。早餐非常棒。祝贺整个团队，感谢他们始终如一地致力于客户满意度。 （原文） This was a surprise trip for my birthday on August 7th. And what a surprise! Best 5* Hotel ever... The room, the service, the location. The breakfast was exceptional. Congrats to the whole team and to its constant dedication to customer satisfaction.

（由 Google 翻译）我们一家四口（两个成人和两个大学生）七月入住了这里，体验超出了我们的预期！ 这套公寓非常适合我们一家人一起住。 工作人员非常出色。我不想点名批评任何一个人，因为他们真的都非常乐于助人，而且非常友好。他们帮我们预订了汽车接送、私人游船之旅以及餐食预订。 酒店餐厅的披萨是我们在意大利吃到的最好吃的披萨之一。 地理位置也非常棒。酒店和莱泽诺镇都很安静，只需乘坐巴士、渡轮或公交车即可轻松抵达贝拉焦。（我们建议您学会乘坐公交车，因为它就在酒店门前停靠。） 我们很高兴也很感激我们入住了菲拉里奥酒店！ （原文） Our family of 4 (2 adults and 2 college students) stayed here in July and it exceeded our expectations! The apartment was perfect for us to all stay together. The staff was exceptional. I don't want to call out any one particular person because truly, they were all so very helpful and pleasant. They helped us book car transportation, a private boat tour, and meal reservations. The pizza here at the hotel restaurant is some of the best we had in Italy. And the location is perfect. The hotel and town of Lezzeno is quiet and just a short easy bus ferry or bus ride to Bellagio. (We recommend learning to use the bus as it stops right in front of the hotel.) We're so happy and so thankful we stayed at the Filario Hotel!

（由 Google 翻译）这家酒店坐落在湖边，地理位置优越。周围一公里内都有市场，但这些市场的营业时间各不相同，所以要小心。此外，步行前往湖边的道路非常狭窄，而且车速很快。 至于酒店，从其中一间公寓看出去，房间非常漂亮。这家酒店之所以能成为五星级酒店，是因为酒店会提供浴袍和拖鞋。穿着浴袍坐在露台上眺望湖水，或者穿着浴袍走到海滩或游泳池，都是一件非常惬意的事情。游泳池就在湖边，非常漂亮。海滩全是岩石，但这在当地很常见。酒店有车库可以停放租车，但车位很小。 （原文） This hotel is set in a very spectacular location right on the lake. There is markets within a kilometer in each direction but the hours for those markets vary so be careful. Also the walk there is on a very narrow road with very fast drivers. As for the hotel, the room was spectacular from one of their apartments. The one thing that would make this a five-star hotel is giving you robes to go with the slippers they give you. It would be so nice to sit out on your terrace overlooking the water in a robe, or even to walk down to the beach or the pool in it. The pool is beautiful the way it's set right on the lake. The beach is all rocks but that's typical around here. They have a garage for your rental car but the stalls are very small.

（由 Google 翻译）如果您想在科莫湖畔享受难忘、宁静、原汁原味的体验，并且周边游客稀少，强烈推荐菲拉里奥酒店 (Filario Hotel)。莱泽诺 (Lezzeno) 是一个宁静可爱的小镇，距离贝拉吉奥 (Bellagio) 仅 15 分钟巴士车程。 我们被慷慨地升级到了小型套房：宽敞的房间，配备私人露台、凉亭和泳池，并可欣赏到无价的湖景。房间本身非常现代、干净、豪华。 优点： - 可直接通往湖边，配有躺椅和凉亭。 - 美味的自助早餐 - 酒店提供实用的餐厅、公共交通和活动指南。 - 工作人员非常乐于助人，帮我们了解公共交通时刻表，带我们参观了酒店园区，帮我们预订了去科莫的出租车，还帮我们调整了房间温度。 - 提供瓶装水。 - 自行车和皮划艇免费使用1小时（虽然我们没有使用）。 - 莱泽诺有一个渡轮码头和几个公交车站，所以乘坐公共交通工具比较方便，但您需要提前计划。 缺点： - 菲拉里奥酒店的餐厅是高级餐厅，所以价格很贵。 - 莱泽诺有几家餐厅，但大多数都在市中心。酒店距离市中心步行仅10分钟，但部分路段没有人行道，所以您必须小心。 - 秋季，前往莱泽诺的公共交通在晚上8点停止运营，所以我们大部分晚餐都在莱泽诺吃的。没什么可抱怨的，因为那里的餐厅都很棒，但这确实限制了您的行程。 （原文） Highly recommend Filario Hotel if you're looking for a memorable, peaceful, and authentic Lake Como experience with very few tourists around. Lezzeno is a lovely and quiet small town that is only 15 minutes bus ride from Bellagio. We were generously upgraded to the Junior Suite: a huge room with a private patio, cabana, and pool and priceless view of the lake. The room itself is very modern, clean, and luxurious. Pros: - Direct access to the lake, including lounge chairs and cabanas. - Delicious breakfast buffet - Hotel provides useful guides for restaurants, public transportation, and activities. - Staff were incredibly helpful in helping us navigate the public transportation schedule, giving a tour of the grounds, helping us book a taxi to Como, and adjusting the temperature of our room - Water bottles are provided - Bikes and kayaks are free for 1 hour (though we did not use this) - Lezzeno has a ferry terminal and a few bus stops so it's somewhat accessible with public transport but you do need to plan ahead Cons: - The restaurant at Filario Hotel is fine dining so it's very pricey - Lezzeno has a few restaurants but most are in the downtown area. The hotel is only a 10-minute walk from the downtown area but there is no sidewalk for parts of the walk so you have to be careful - In the fall, public transport stops running to Lezzeno end at 8 PM so we ate most dinners in Lezzeno itself. Not complaining since the restaurants are very good but it does restrict your schedule.

（由 Google 翻译）我们非常喜欢在菲拉里奥酒店的住宿！可惜那周天气不太好——九月里异常暴风雨——湖畔大部分地区都受到影响。尽管暴雨如注，卡米拉和她的团队还是竭尽全力确保我们住得舒适，并能享受旅程。他们及时更新渡轮时刻表，并在需要时安排了其他行程，这真的帮了我们大忙。 虽然由于天气原因我们没能体验到海滨的便利设施，但接下来的住宿体验非常棒。小镇上有一些很棒的餐厅，我们还遇到了几位热情好客的当地人。我们已经迫不及待地想再来一次了——希望下次能有更晴朗的天气！ （原文） We absolutely loved our stay at the Filario! Unfortunately, the weather wasn’t on our side that week—unusually stormy for September—which impacted much of the lakeside area. Despite the torrential rains, Camilla and the team went above and beyond to make sure we were comfortable and still able to enjoy our trip. They kept us updated on ferry schedules and arranged alternative rides when needed, which made a huge difference. While we couldn’t take advantage of the beachside amenities due to the weather, the rest of our stay was wonderful. The town has some incredible restaurants, and we met several locals who were so warm and welcoming. We’re already looking forward to coming back—hopefully under sunnier skies next time!

（由 Google 翻译）我们最近入住了菲拉里奥酒店 (Filario Hotel)，非常喜欢它精美的设计和绝佳的地理位置。然而，一些问题影响了我们的入住体验，尤其是在每晚价格如此高昂的情况下： 房间里有飞虫，这在这种级别的酒店里是意料之外的，令人不快。 照明不足，无法满足化妆等基本需求。 浴室的通风系统故障，无法有效除湿。 阳台灯是自动关闭的，晚上无法手动打开，这让我们难以在阳台上享受夜晚的时光。 菲拉里奥酒店凭借其设计和地理位置，拥有巨大的潜力，但为了物有所值，酒店在客房维护和舒适度方面仍需改进。 （原文） We recently stayed at Filario Hotel and loved its beautiful design and perfect location. However, several issues affected our experience, especially given the high nightly rate: Flying insects in the room, which was unpleasant and unexpected at this level. Insufficient lighting for basic tasks like applying makeup. The bathroom ventilation system was not working, so it couldn’t remove moisture properly. The balcony light is automatic and shuts off at night with no way to turn it on manually, making it difficult to enjoy the balcony in the evening. Filario has great potential due to its design and location, but improvements in room maintenance and comfort are needed to justify the premium price.

（由 Google 翻译）在公寓住了两晚。 除了风景好，其他一切都不值这个价钱。 - 酒店设计感十足？公寓里毫无设计感。家具很廉价。 - 早餐人员：有些人很粗鲁，早餐结束前30分钟还不愿意把自助餐填满。 - 鸡蛋额外加8欧元，对于一间每晚350多欧元、陈旧、家具齐全、脏乱的公寓来说，这根本不算什么。 - 房间不干净。 - 健身房没有窗户，非常小，而且有异味。 - 10月份每晚350欧元，而且还不能使用私人海滩，这性价比太低了。 - 我住过至少300家酒店，这家绝对是性价比最差的。 （原文） Stayed two nights in the residences. Except for the view, everything else is not worth the value for money you get. - Design hotel? There is no design in the residences. Furniture is very cheap. - Breakfast personnel: some were rude and didn’t want to fill the buffet 30 min before breakfast ends additional 8 euros for eggswould not be a problem when you pay for an old, furnished, dirty apartment over 350 euros per night. - Rooms were not clean. - Gym without window, very small and bad smells. - The value for money for 350 euros per night in October, where you cannot use the private beach, is not worth it at all. - I’ve stayed in at least 300 hotels, this was by far the worst value for money.

（由 Google 翻译）+ 景色优美，地理位置优越。 - 性价比很高（煎蛋卷需要额外支付8欧元，我再说一遍，8欧元😂），即使早餐包含在内，鸡蛋也需要额外支付8欧元。 沙发又便宜又旧，坐在上面会发出噪音。 家具坏了。 电视很小，而且可以看到有线电视。 健身房很小。 我本来以为这是一家设计豪华的酒店，但事实并非如此，尤其是每晚500欧元。我期望的远不止这些，至少应该有各种鸡蛋，而且不额外收费。早餐自助餐不定期补充，如果你在结束前30分钟到达，就会少一半，炒鸡蛋要么是冷的，要么是空的。而且不会主动要求再来一杯咖啡。 （原文） + Nice view and location. - Value for money (for an omelette you need to pay extra 8€ I repeat 8 € 😂) even if breakfast is included but eggs any eggs you want cost 8€ Couch is cheap and old it makes noise sitting on it The furniture is broken Tv small and cable are visible The gym is tiny Did expect a design luxury hotel, but it is not, especially not with 500€ per night. I expect much more at least a variety of eggs with no extra charge. The Buffet at breakfast is not refilled regularly, if you come 30 min before it officially ends half is missing and the scrambled eggs are cold or empty. No proactive asking for a second coffee.

（由 Google 翻译）这家酒店的位置本来可以更完美！步行不到10分钟就能到达贝拉吉奥，而且地处非常安静的区域。从酒店可以欣赏到科莫湖的壮丽景色，这让这次住宿物超所值。工作人员非常友好，早餐也很棒！我们的房间虽然很小，但我们还是设法安排好了（反正我们大部分时间都在泳池和水疗中心度过）。水疗中心和泳池都很棒，强烈推荐在那里度过美好时光。 （原文） This hotel could have been more perfectly located!! Less than a 10 minute walk to Bellagio and in a very quiet area. Stunning views from the hotel towards Lake Como, that made the stay 100x worth it. Super friendly staff and the breakfast is great!! Our room was quite small though but we made it work (we spend most of our time by the pool and spa anyways). The SPA and the Pool were perfect, highly recommend spending time there.

（由 Google 翻译）这家酒店漂亮而现代，服务人员一流，早餐早午餐美味可口。无论我们需要什么，工作人员都会尽力提供帮助，无论是温度、交通还是预订。他们热情欢迎我们回家，对我们总是那么友善和礼貌。我强烈推荐您入住这里——步行5分钟即可到达市中心，远离喧嚣，但又足够近，方便您随时出行。如果您不想步行，班车也很棒。贝拉吉奥也是最适合居住的小镇，而且充满活力。我们非常喜欢贝尔维德酒店，希望您也喜欢！ （原文） This hotel was simply beautiful and modern with the best service staff and delectable breakfast brunch. Whatever we needed the staff was there to help us with whether it was temperature or transport or reservations. They welcomed us home with open arms and always were so kind and courteous to us. I would HIGHLY recommend you stay here -5 minute walk into town and nice to be away from the hustle and bustle but close enough to access when you want. The shuttle was awesome too when you don’t feel like walking. Bellagio was also the best town in which to stay and town was very vibrant . We loved hotel Belvedere and hope you do too!!!

（由 Google 翻译）这家酒店超出了我的预期！地理位置优越，景色壮丽。但酒店最大的亮点是员工。每个人都竭尽全力确保我们住得舒适。他们帮我们预订了交通工具、水疗中心，还提供了旅行建议，总之，他们让我们感到宾至如归。酒店的水疗中心也非常棒。我很想有一天再来。 （原文） This hotel exceeded my expectations! Location is great, the views are spectacular. But the biggest gem of the hotel is the staff. Everyone went above and beyond to make sure our stay was comfortable. They booked our rides, spa, they gave us travel tips and just in general they made us feel so welcome. The spa at the hotel is absolutely amazing as well. I would love to be back one day.

（由 Google 翻译）我们选择贝尔维德酒店 (Hotel Belvedere) 作为蜜月之选，期待着一次奢华的体验——结果却大失所望。每晚近1000美元的价格，本应无可挑剔。然而，酒店最吸引人的设施——俯瞰科莫湖的户外按摩浴缸——却完全无法使用。 在50到60华氏度（约15到18摄氏度）的高温下，客人（包括我们自己）多次尝试享受，却发现水太冷。一对又一对地放弃了。我们询问工作人员，他们只能说“因为下雨了”。这种解释简直荒谬——按摩浴缸在比科莫湖更冷更潮湿的地方也能使用（阿拉斯加，谁知道呢）。真相显而易见：热水器坏了有一段时间了，管理层一直没有修好。 需要明确指出的是：工作人员本身非常出色——友善、专业，而且显然对这种情况感到尴尬。这和他们无关。失败完全在于业主和管理层，他们收取高额费用，却对设施的损坏视而不见。 我们投资这家酒店是为了度蜜月，这是一生难得的旅行，结果却没有享受到奢华，反而感到沮丧。除非管理层承担起责任，修复基本设施，否则贝尔维德酒店 (Hotel Belvedere) 不能算作真正的豪华酒店。 （原文） We chose Hotel Belvedere for our honeymoon, expecting a luxury experience — and unfortunately, it turned into a major disappointment. At nearly $1,000 per night, the standard should be flawless. Instead, the hotel’s most appealing amenity — the outdoor jacuzzi overlooking Lake Como — was completely unusable. In temperatures in the 50s and 60s, guests (ourselves included) repeatedly tried to enjoy it, only to find the water cold. Couple after couple gave up. When we asked, the staff could only say it was “because it had been raining.” That explanation is absurd — jacuzzis operate in places far colder and wetter than Lake Como (Alaska, anyone?). The truth is obvious: the heater has not been functioning for some time, and management has failed to repair it. To be absolutely clear: the staff themselves were wonderful — kind, professional, and clearly embarrassed by the situation. This is not on them. The failure is 100% on ownership and management, who are collecting premium rates while ignoring broken amenities. We invested in this hotel for our honeymoon, a once-in-a-lifetime trip, and were left with frustration instead of luxury. Until management takes responsibility and fixes basic amenities, the Hotel Belvedere cannot be considered a true luxury property.

（由 Google 翻译）我和妻子在风景优美、交通便利的贝尔维德酒店 (Hotel Belvedere) 度过了精彩的四晚。前两晚我们住在塔楼套房（房间和景观都令人赞叹不已），后两晚住在附楼。出行前我们看过一些评论，说附楼不太方便，但我们觉得它很棒（只要你不介意爬楼梯）。酒店员工热情友好，乐于助人。餐厅堪称五星级。我们非常喜欢，甚至在那里吃了两次晚餐。食物美味无比，员工的服务也同样出色。这是我体验过的最好的晚餐之一。我们也非常喜欢酒店的泳池区和水疗中心，非常放松、干净，景色优美。我会向所有想在科莫湖享受奢华体验的人推荐贝尔维德酒店。 （原文） My wife and I had an amazing 4-night stay at the beautiful and conveniently located Hotel Belvedere. We stayed in the tower suite our first 2 nights (INCREDIBLE room and views) and the annex building our final 2 nights. We read some reviews before our trip suggesting the annex building was inconvenient but we thought it was great (as long as you don’t mind walking up stairs). The hotel staff was nice and accommodating. The restaurant was truly 5 stars. We liked it so much we had dinner there twice. The food was phenomenal and the staff was equally as good. One of the best dinner experiences I’ve ever had. We also loved the pool area and spa which was super relaxing and clean with beautiful views. I would recommend Hotel Belvedere to anyone looking for a luxury experience on Lake Como.

（由 Google 翻译）我们在意大利的顶级酒店之一！ 在我们意大利的四周住宿体验中，这家酒店轻松跻身前两名。迎宾饮料从一开始便创意十足、令人耳目一新，为我们的住宿体验奠定了完美的基调。健身房设备齐全，午餐和早餐都非常棒——新鲜美味，摆盘精美。 我们入住期间气温非常高，泳池简直是救星——保持凉爽，令人心旷神怡。酒店位于贝拉吉奥的东侧，为客人提供了一个远离喧嚣的宁静休憩之所，我们对此非常感激。放松、舒适和周到的款待完美地融合在一起。 （原文） One of Our Top Hotel Stays in Italy! This hotel easily ranked in our top two during our four weeks in Italy. From the start, the welcome drink was creative, refreshing, and set a perfect tone for our stay. The gym was well-equipped, and both lunch and breakfast were truly fabulous — fresh, flavorful, and beautifully presented. We were there during very warm temps and the pool was a lifesaver — kept cool and incredibly inviting. Located on the eastern side of Bellagio, the hotel offered a peaceful retreat away from the tourist crowds, which we really appreciated. A perfect balance of relaxation, comfort, and thoughtful hospitality.

（由 Google 翻译）这是我们住过的最喜欢的酒店之一。地理位置绝佳，步行即可到达市中心，但又略微远离那些真正繁华的地区。泳池区非常棒，我们上午游玩后，下午大部分时间都泡在泳池里。服务也是一流的，比任何一家美国豪华酒店都要好。我们舍不得离开，并向所有前往科莫湖的游客推荐这家酒店。 （原文） This is one of our favorite hotels that we’ve ever stayed in. The location is perfect, walkable to the main part of town but still a little set away from the really busy areas. The pool area is amazing and we spent most of our afternoons at the pool after exploring in the morning. And the service was top notch. Better than any US luxury hotels. We were sad to leave and recommend this hotel to anyone traveling to Lake Como.

（由 Google 翻译）我们在科莫湖期间入住了三晚的弗洛里别墅酒店 (Hotel Villa Flori)。酒店坐落在山坡上，俯瞰着湖泊和城市，四周景色美不胜收。这里的员工服务热情周到，早餐也十分美味，绝对值得一尝。酒店设有酒吧，提供种类丰富的开胃小菜。您还可以在湖畔露天餐厅享用晚餐。 酒店附近有水上出租车，步行下山即可到达，非常方便。如果您不想步行，可以乘坐水上出租车前往市区。步行大约需要 40 分钟。此外，山下 10 分钟路程内还有一家大型超市和一家非常棒的意大利餐厅。 强烈推荐这家酒店。 （原文） We stayed at the Hotel Villa Flori three nights while in Lake Como. It is on the hillside overlooking the lake and the city, with magnificent views all around. The staff here is nothing short of fantastic, as well as the breakfast served. It is definitely a treat to behold. They have a full bar, with outstanding horsdevours as well. You can also enjoy a nice al fresco dinner overlooking the water. There is a water taxi that runs all throughout the day that is only a short walk down the hill, so super close. It takes you over to the City if you choose not to walk. The walk is only about 40 minutes. There is also a great supermarket and an outstanding Italian restaurant down the hill, within a 10 minute walk. Highly recommend the stay.

（由 Google 翻译）弗洛里别墅酒店 (Hotel Villa Flori) 坐落于科莫湖畔，迷人、优雅、浪漫。酒店坐拥令人叹为观止的全景视野：从阳台或露台，您可以饱览湖光山色，尤其是在日落时分。客房维护得一丝不苟，干净舒适，工作人员热情周到，随时为您服务。早餐丰盛优质，食材新鲜，餐厅可俯瞰湖景，为您带来独一无二的体验。入住这里宛如一场梦，是寻求放松、精致和难忘全景的宾客的理想之选。 （原文） Hotel Villa Flori è un luogo incantevole, elegante e romantico, situato direttamente sulle rive del Lago di Como. La vista panoramica è semplicemente mozzafiato: dal balcone o dalla terrazza si può ammirare il lago in tutta la sua bellezza, specialmente al tramonto. Le camere sono curate nei minimi dettagli, pulite e confortevoli, mentre il personale è gentile, attento e sempre disponibile. La colazione è ricca e di alta qualità, con prodotti freschi e una sala affacciata sull’acqua che regala un’esperienza unica. Un soggiorno qui è un vero sogno ad occhi aperti, ideale per chi cerca relax, raffinatezza e un panorama indimenticabile.

（由 Google 翻译）这是一次非常棒的体验。酒店内部装潢精美，景色令人叹为观止。房间一尘不染，我从未住过如此干净整洁的酒店。员工服务周到，无可挑剔。酒廊酒吧很棒，调酒师和侍应生都非常出色。每日早餐不仅食物美味，还能欣赏到绝美的景色。酒店地理位置优越，位于切尔诺比奥和科莫之间，所以总有各种各样的活动可供选择。这绝对是我们住过的最棒的酒店之一。 （原文） This was an outstanding experience. The interior was beautiful, and the views from the hotel were amazing. The rooms were immaculate, I’ve never stayed at a hotel as clean and well taken care of as this one. The staff was incredible every step of the way. The lounge bar was great, and bartenders and wait staff were always amazing. The daily breakfast always had great food and an amazing view. And the location is perfectly in between Cernobbio and Como, so there’s always something to do. Certainly one of the best hotel experiences we’ve had.

（由 Google 翻译）我在科莫湖度过了令人难忘的两晚！酒店非常棒，从我抵达的那一刻起就感受到了热情友好的氛围。特别感谢宾客关系部的Matty——他的专业精神和真诚关怀让我的体验难以忘怀。感谢整个团队，让我的旅程如此特别。强烈推荐！ （原文） I had an amazing two-night stay at Lake Como! The hotel was exceptional, offering a warm and welcoming atmosphere from the moment I arrived. A special shout-out to Matty from Guest Relations —his professionalism and genuine care made the experience unforgettable. Thank you to the entire team for making my visit truly special. Highly recommended!

（由 Google 翻译）我们入住了弗洛里别墅酒店 (Hotel Villa Flori)，从看到招牌的那一刻起，我就被深深吸引。酒店的格调、优雅以及独特的意式风情，无处不体现。我深深地爱上了这片美丽土地的每一个细节和悠久的历史。 酒店坐落于科莫湖畔，地理位置优越，令人叹为观止——醒来欣赏这美景令人难忘。酒店的食物和饮品也同样美味，与这片神奇的景色完美融合。 酒店员工让我们的入住体验格外特别。衷心感谢Mattia Pizzagalli和Katerina，他们从始至终都表现出色。他们带我们参观了别墅的每个迷人角落，并且对湖畔的所有景点都非常了解。从乘船游览到水上飞机观光，再到餐厅预订，他们悉心安排，专业高效。 弗洛里别墅酒店完美融合了历史、奢华以及热情的意式待客之道。强烈推荐！ （原文） We stayed at the Hotel Villa Flori, and from the moment I saw the sign, it took my breath away. The style, the elegance, and the unmistakable Italian spirit were present in every corner. I fell in love with every single detail and the rich history of this beautiful location. The hotel’s position right on Lake Como is simply magnificent — waking up to that view is unforgettable. The food and drinks were exceptional, perfectly complementing the magical setting. The staff truly made our stay special. A heartfelt thank you to Mattia Pizzagalli and Katerina, who were fantastic from start to finish. They showed us every charming corner of the villa and were incredibly knowledgeable about all the attractions around the lake. From boat rides to seaplane tours and restaurant bookings, they arranged everything with care and professionalism. Hotel Villa Flori is a perfect blend of history, luxury, and warm Italian hospitality. Highly recommended!

（由 Google 翻译）我是一名旅行顾问，想特别感谢Villa Flori团队，感谢他们在我们共同的客户蜜月期间给予的悉心照顾！他们对酒店优美的地理位置、舒适的住宿环境以及卓越的服务赞不绝口。非常感谢你们提供的精彩体验。做得太棒了！ （原文） Travel advisor here – wanted to give a big shoutout to the Villa Flori team for taking such great care of our mutual clients during their honeymoon! They raved about the beautiful location, lovely accommodations, and outstanding service they received during their stay. I’m so grateful for the wonderful experience you provided. Well done!

（由 Google 翻译）今天是2025年10月31日，英国时间晚上11点15分……我们刚结束在这家酒店的四晚住宿回到家……之前对科莫湖一无所知（只知道那里的足球队），这次蜜月旅行简直棒极了！！！我和我的新婚妻子从未去过这样的地方，以后可能也不会再去其他地方了……我无法用语言来形容这里有多么令人惊艳……我们只能说，酒店、员工、环境、酒店周边几乎可以直达的各个景点、美食……一切都棒极了……想想我们当初只是看了网上的照片就预订了这里……我很庆幸自己没有看评论，因为有些评论可能会让我打消预订的念头……但我可以百分之百地说，我找不到任何缺点……如果非要挑剔的话，那就是晚上电视上要是能多几个英文频道就更好了，但这无关紧要，哈哈……我们一定会再来的……所以，作为一对幸福的新婚夫妇，我们要感谢弗洛里别墅酒店的每一位员工，感谢你们让我们的蜜月之旅如此难忘！继续保持这么棒的工作！下次再见……而且肯定会有下次！！💙💙👏👏👏 （原文） Today is the 31/10/2025 .. 23.15pm uk time …we’ve just got home from our 4 night stay at this hotel ..… not knowing anything about lake como ( only the football team ) the minimoon was OUT OF THIS WORLD !!! Me and my new wife have NEVER been to a place like this and will probably never go anywhere else like it .. I haven’t got the worlds to describe how amazing it’s been .. all we can say is the hotel .. the staff .. the place .. the places you can go almost straight from this hotel .. the food .. just everything … absolutely spectacular .. and to think we only booked it going off the pictures online .. I’m glad I didn’t read the reviews because some of them would have put me off booking here … but I can 100% say I cannot find anything negative to say about this place .. if I had to nitpick it would have been nice to have a few more English channels on the tv at night but that’s neither here nor there lol .. we will be coming back 100% .. so from this happy newly married couple we would like to thank every single member off staff at hotel villa Flori for making our honeymoon unforgettable !! Keep up the amazing work ..until next time … AND THERE WILL BE A NEXT TIME !! 💙💙👏👏👏

幽静美丽，服务周到，十分适合休闲度假。

（由 Google 翻译）米尔科、阿德里亚诺、瓦伦蒂娜、弗吉尼亚、伊莎贝尔和吉吉——毫无疑问，这是我住过的最美的酒店。从踏入酒店的那一刻起，温暖而真诚的感受就让这里与众不同。工作人员不仅提供服务，更真挚地待我们如家人。每一次互动都充满了善意、关怀和真诚，让我们在享受奢华的同时，也感受到家的温暖。 我们与团队欢声笑语，享受着难忘的对话，并在这里创造了人生中最特别的回忆。酒店的氛围充满活力和正能量，这是其他任何酒店都无法比拟的。每个角落的设计不仅注重舒适，更是为了振奋精神，让您感受到喜悦。 我还想感谢每一位为这次体验做出贡献的人。从细微的体贴到细微的关怀，一切都倾注了我们满满的爱与奉献。 这不仅仅是一次酒店住宿——这是一种即使在你离开后仍会久久萦绕心头的体验。你一定要亲身体验才能明白我的意思。强烈推荐。 （原文） Mirko,Adriano,Valentina, Virginia, Isabel, and Gigi — this is without question the most beautiful hotel I have ever had the chance to visit. From the moment we stepped inside, there was a warm and genuine feeling that immediately set this place apart from anywhere else. The staff didn’t just provide service, they truly treated us like family. Every interaction was filled with kindness, care, and authenticity, making us feel at home while still surrounded by luxury. We shared laughter with the team, enjoyed unforgettable conversations, and created some of the most special memories of our lives here. The atmosphere of the hotel is full of life and positive energy, something you simply cannot compare to any other property. Every corner seems designed not just for comfort, but to uplift your spirit and leave you with a sense of joy. I also want to take a moment to thank everyone who contributed to making this experience so meaningful for us. From the small thoughtful details to the larger gestures, it was clear that everything was done with love and dedication. This is not just a hotel stay — it is an experience that stays with you long after you leave. You truly must visit to understand what I mean. Highly, highly recommended.

（由 Google 翻译）从抵达的那一刻起，直到离开，我们都体验到了无微不至的尊贵服务。一踏入酒店，映入眼帘的便是令人叹为观止的湖景，办理入住手续也十分便捷。房间美轮美奂，视野绝佳，既现代又不失经典格调，尽显高雅格调。水疗中心令人放松身心。即使我到访时天气并不炎热，室外泳池依然是一次难忘的体验。L’Aria餐厅、Como Bistrot小酒馆以及早餐的菜肴都堪称完美。酒店员工的服务堪称一流。 （原文） From the moment we arrived to the moment of departure we experienced hands-on premium service. As you enter you are welcomed by the stunning view of the lake and check-in is seamless. The room was beautiful, phenomenal view, modern yet still classic and elevated. The spa was relaxing. The outdoor pool was truly an experience even with it not being hot at the time of my visit. The food at L’Aria, Como Bistrot and breakfast were all divine. The staff was truly a best in class of service.

（由 Google 翻译）这家酒店独具匠心，地理位置优越，坐拥绝佳的自然风光。我被彻底宠坏了，现在没有其他酒店能与之相比。服务始终周到、快捷、真诚，却又不会让人感到窒息。食物采用最优质的食材烹制，堪称完美。酒店还提供前往科莫镇的班车服务。这里简直就是一个完美的天堂，绝对是那种只有在电影里才能看到的酒店。 （原文） This hotel is in a stratosphere of its own, paired with a stunning location in an area of outstanding natural beauty. I have been throughly spoilt and nothing else will compare now. Service was always attentive, prompt and sincere without being suffocating. Food was made with the highest quality ingredients, and cooked to remarkable perfection. A shuttle runs guests to Como Town. A perfect paradise and definitely the sort of hotel that you’d only see in movies.

（由 Google 翻译）工作人员对我家宝宝（快两岁了）非常友好。 他们总是面带微笑，陪她玩，这一点真的非常棒。 食物还不错，但有时有点咸，价格也略高。 房间升级真是个惊喜，非常感谢！ 我们可能会在天气好的时候再来，希望服务也能保持水准。 也许我期待晚上能有更多贴心的小惊喜。 通常这类酒店都会有这样的服务。 （原文） The staff was perfect with my baby (almost 2 years old) Always smiling and playing with her so a big congrats on that. The food was quiet nice but sometimes a little bit salty and the price was sometimes a little too high. The upgrade was a big surprise so a big thank you We will probably come back when the weather is better hopefully the service will be the same. Maybe I was expecting more gestures at night, little surprises That usually what we get in those kind of hotels

（由 Google 翻译）太棒了！！我和男朋友八月份在这里住了两晚。从沿着蜿蜒的车道驶入迎宾大堂的那一刻起，酒店的一切都令人叹为观止。迎宾大堂拥有令人难以置信的挑高天花板，可以欣赏到壮丽的湖景。我更不能忘记入住时他们提供的香槟。我们到得很早，他们让我们在水疗区换衣服，并在泳池边小憩，我觉得这是湖边最好的泳池了。我们的房间美得令人窒息，他们说会根据空房情况给我们升级房间，我觉得他们真是太好了。我非常感谢文华东方酒店，给了我如此难忘的体验。真是梦幻般的体验。 （原文） AMAZING!! My boyfriend and I stayed here for two nights in August. Everything about this hotel was spectacular from the moment you drive down their windy driveway to the welcome lobby which boasts incredible high ceilings with stunning views of the lake. I also can’t forget the glass of champagne offered at check in. We got there early and they let us use the spa area to change and hangout at the pool, I think it’s the best pool on the Lake. Our room was breath taking, they said they upgraded us based on availability which I thought was so kind of them. I can’t thank The Mandarin Oriental enough for such a memorable experience. Truly a dream.

（由 Google 翻译）我和妻子度过了一个最美妙的蜜月。工作人员太棒了，把我们照顾得无微不至。他们随时准备满足我们的任何需求，并且非常乐于助人。礼宾部推荐了一些科莫的景点，甚至还帮我们预订了一些东西。他们非常热情周到，为我们安排了酒店车辆或出租车，方便我们出行。 餐厅都很棒，水疗中心也让人放松身心。在那里的体验真是太棒了。我对酒店团队赞不绝口。他们真的做到了极致。房间本身非常舒适。非常干净、现代，说实话，你可以在里面躺一整天。 （原文） My wife and I had the most amazing honeymoon. The staff was so incredible, they took great care of us. They were available for anything we needed, and very helpful with everything. The concierge gave some great recommendations for things to do in Como, and even helped book some things. They were very accommodating with setting up the hotel car or taxis for us to get around. The restaurants are all amazing, and the spa is so relaxing. Such a great experience there. I can’t say enough good things about the team working at the hotel. They truly went above and beyond. The rooms themselves are so comfortable. Very clean, modern, honestly you could lay in them all day.

（由 Google 翻译）我们于2025年7月入住了维多利亚大酒店。酒店最近刚翻新，装修不惜工本。我们的房间可以看到山景、泳池和湖景。房间面积适中，但不小，而且非常干净整洁，设施齐全。水疗中心非常棒，拥有超棒的蒸汽浴室、大型泳池、各式桑拿房、淋浴间、冷水房和冷浸区。这是一个巨大的水疗区，即使不预订水疗服务也可以使用。我体验了一次非常棒的深层组织按摩，所以如果您喜欢放松身心的按摩或面部护理，千万不要错过。室外泳池很漂亮，我们每天都能找到床或椅子。餐厅非常棒，菜品和服务都很棒，室内和室外座位都能欣赏科莫湖的美景。事实上，这是我们在意大利体验过的最好的用餐体验之一。整体服务都非常棒。我会毫不犹豫地再来，尤其是如果你愿意的话。 （原文） We stayed at the Grand Hotel Victoria in July 2025. The hotel was renovated recently, and they spared no expense. Our room had a mountain, pool, and lake view. It was modest in size, but not small and very clean and well appointed. The spa is fantastic with incredible steam rooms, a large pool, different saunas, showers, cold room and cold immersion areas. It's a massive spa area that you can use even without booking spa services. I had a wonderful deep tissue massage, so don't skip it if you like a relaxing massage or facial. The outdoor pool is beautiful and we had no issue getting a bed or chairs each day. The restaurant is phenomenal, with excellent food and service and indoor and outdoor seating all with a view of Lake Como. In fact it was one of the better dining experiences we had in Italy. The service is incredible across the board. I wouldn't hesitate to come back, especially if you want

（由 Google 翻译）工作人员让我们的入住体验无比非凡。他们的友善、周到和真诚的款待无时无刻不在营造着温馨轻松的氛围。特别要感谢Speziale女士，在我们入住期间，她慷慨地为我们升级到了视野更好的房间，我们对此深表感激。礼宾团队也非常出色，他们设法在餐厅订满的情况下为我们预订了座位，甚至在最后一刻还为我们安排了司机。 水疗中心是另一个亮点：宽敞的空间令人印象深刻，设计完美，让您彻底放松身心。我们也非常喜欢酒店的各种休闲区域，包括游泳池和海滩俱乐部。一切都经过精心策划，确保客人即使连续数日也能尽情享受。 早餐非常丰盛，种类丰富，美味可口。新鲜的西瓜汁、巧克力软糖、意式面包等等，让每个早晨都充满愉悦。 唯一的小缺点是付款政策：必须通过电话刷卡预付房费才能确认预订，而其他酒店则允许现场付款。不过，相比之下，整体服务质量和周到的服务让我们的入住体验如此愉悦，这点小小不便显得微不足道。 （原文） The staff truly made our stay exceptional. Their kindness, attentiveness, and genuine sense of hospitality were evident at every moment, creating a welcoming and relaxed atmosphere. A special mention goes to Mrs Speziale, who graciously upgraded us to a room with a better view as soon as it became available during our stay, a thoughtful gesture that we greatly appreciated. The concierge team was also outstanding, managing to secure tables in fully booked restaurants and arranging a driver for us even at the very last minute. The spa was another highlight: impressively spacious and perfectly designed for complete relaxation. We also loved the various areas dedicated to rest and leisure, including the swimming pool and the beach club. Everything seems carefully planned to ensure that guests can fully enjoy themselves, even over several days. Breakfast was remarkable, generous, varied, and delicious. Fresh watermelon juice, chocolate fondants, focaccia, and many other options made every morning a real pleasure. The only minor drawback was the payment policy: the room had to be prepaid by card over the phone to confirm the booking, unlike other hotels where paying on-site is possible. Still, this small inconvenience was far outweighed by the overall quality of the service and the thoughtful touches that made our stay so enjoyable.

（由 Google 翻译）绝对棒的地方！工作人员非常棒，服务无微不至。房间宽敞，配有两间浴室和一个露台，每天还会在房间里留下一些美味的小食。早餐美味又丰盛——新鲜果汁和水果、热自助餐、奶酪、肉类和面包。还有美景！美极了！我都不想离开了！ （原文） Absolutely fabulous place! The staff was amazing and went above and beyond. Room was spacious with two bathrooms and a terrace, plus some lovely treats left in our room on a daily basis. Breakfast was so delicious and abundant - fresh juice and fruits, hot buffet, cheeses, meats and breads. And the view! Stunning. I didn’t want to leave!

（由 Google 翻译）该从哪儿说起呢？维多利亚大酒店，你们给我们留下了深刻的印象。从食物、清洁度、建筑风格到对细节的关注……一切都令人难忘。但最重要的是这里的人。维多利亚大酒店的员工与众不同。非常感谢Martina和Luca（留着小胡子😉），他们总是如此亲切热情，乐于助人。也感谢Lorena和Marco——他们管理团队出色而周到。感谢所有帮助我们度过如此特别蜜月的人——我们永远不会忘记！ （原文） Where do I start? Grand Hotel Victoria, you have made a lasting impression on our hearts. Everything from the food, the cleanliness, the architecture, the attention to detail…. But most of all, the people. The staff at GVH is unlike any other. A HUGE thank you to Martina and Luca (with the mustache 😉) for always being so gracious and helpful. Thank you as well to Lorena and Marco - phenomenal and thoughtful management team. Thank you to everyone who helped make our honeymoon stay so special - we will never forget it!

（由 Google 翻译）令人惊叹的奢华体验，从大堂、客房、水疗中心到海滩俱乐部，无不体现着这一点。入住期间，酒店里的每个人都非常乐于助人，我们提出的所有要求都得到了满足。值得一提的是，Lorena 非常棒，她和她的团队总是乐于助人，尤其她让我们的入住体验独一无二，令人愉悦。 （原文） Amazing experience and luxury hotel - starting from lobby, room, spa and beach club. Everyone there was so helpful and yes for everything we ask during our stay. I should mention Lorena was amazing and always was there for help with her team and she is in particular made our stay unique and enjoyable.

（由 Google 翻译）太棒了！我们喜欢这里对细节的关注，尤其是服务。一位礼宾员在接送我们时热情地迎接了我们，并陪同我们办理入住手续。入住时，我们得到了免费饮品，优秀的工作人员还护送我们到房间。这里的一切都无可挑剔，从舒适的房间到优美的景色，再到在草坪上享用饮品，欣赏科莫湖的美景。价格虽然不菲，但绝对物有所值！ （原文） Amazing! We loved the attention to detail here, especially in the service. We were greeted at our transportation by one of the concierge who welcomed us and escorted us to check-in. We were offered complimentary drinks at check-in and escorted to the room by the wonderful staff. Everything was impeccable here, from the comfort of the room, to the view, to the drinks on the lawn overlooking the Beauty of Lake Como. The price tag is high, but 100% worth it!!

（由 Google 翻译）首先，我的评论完全是关于这家餐厅的。有人向我们推荐了这家餐厅，作为我们当天晚上Terrazza del Grand Hotel Tremezzo餐厅的替代选择，因为Terrazza del Grand Hotel Tremezzo餐厅的预订已经满员了。现在我明白为什么了…… 关于价格（我知道价格不菲，所以就不批评了），但就质量而言，他们真是“疯狂”。晚餐前在酒吧喝的开胃酒很正常。事实上，我的玛格丽塔加了80%的冰，30欧元。 我们三个人坐在餐桌旁吃晚餐。阳台上挤满了三四张桌子。每张桌子两道菜，菜单显然配不上这样的位置。我期待的菜品应该比烤鱼片或烤鲈鱼更好。质量一般。湖边其他同档次的餐厅菜单大相径庭。 最终：大约500欧元（两杯Bellavista），小费已经列在收据上了（10%）。 到目前为止，正如我所说，一切都还好，因为我早就知道。 有趣的是，旁边几桌的食客穿着人字拖和短裤，那些英国“贵族”脱掉了鞋子，放在桌子旁边，一眼就能看到。我就不多说了，免得被人说种族歧视。 好了，就这些。考虑到价格、位置、服务和优雅，下次我会去我常去的、我最爱的埃斯特别墅。此致 （原文） Premetto che la mia è una recensione solo ed esclusivamente riguardante il ristorante. Ci è stato suggerito in alternativa alla Terrazza del Grand Hotel Tremezzo che risultava nella serata da noi scelta fully booked. Adesso capisco il perché…. Un cenno si prezzi (lo sapevo perciò non critico) ma in rapporto alla qualità “folli”. Aperitivo al bar prima di cenare normalissimo. Anzi il mio margarita era 80% ghiaccio. 30€. Al tavolo per cena ci accomodiamo in tre. Veranda occupata da tre o quattro tavoli. Due portate a testa, con un menu non certamente degno di una location del genere. Mi aspetterei di meglio che un filetto alla griglia o un branzino al forno. Qualità normale. Altri ristoranti di tale importanza sul lago hanno menu ben differenti. Finale: circa 500€ (2 calici di Bellavista) con suggerimento della mancia già esposta sullo scontrino (10%). Fin qui, come ho detto va bene perché sapevo. La cosa interessante e’ che ai tavoli vicini vi erano commensali con infradito e pantaloncini, “lord” inglesi che si erano tolti le scarpe e lasciate in bellavista al fianco del tavolo. Altro non dico perché potrei essere accusato di razzismo. Beh, e’ tutto. Per il prezzo, location servizio e d eleganza la prossima volta sempre al solito e amato Villa D’Este. Saluti

（由 Google 翻译）服务和位置都很棒，非常适合体验科莫湖的美景。自助早餐、美景和友好的员工都让我非常满意。房间很棒，唯一的缺点就是噪音。电梯旁边很吵，隔音效果也不好，但我们住的时候大多数晚上都很安静。如果你晚上有任何噪音都睡不好，我才会提这一点。我们以后一定会再来这家酒店！ （原文） Great service and location for a lake Como experience and view. Couldn't be happier with the breakfast buffet, views and friendly staff. The rooms were great, my only complaint would be the noise level. It's very loud by the elevator and not well insulated but most nights were quiet while we were there, I'm only mentioning it if you have trouble sleeping g with any kind of noise at night. We will definitely be back to this property in the future!

（由 Google 翻译）我们在Vista酒店住了5晚，非常棒！员工热情周到，我们的房间也是我们住过的最棒的酒店房间之一——一个可以欣赏湖景的转角套房。 但最让我惊喜的是首席礼宾Alberto，他非常友好且知识渊博，帮我们安排了几次游览，包括科莫湖的私人游船之旅，在贝拉焦喝了几杯，在一家很棒的餐厅吃了晚餐，还帮我们打车送回了Vista酒店，真是太棒了！ 小镇上有很多酒吧和餐厅，步行即可轻松到达科莫市中心。 顶楼的餐厅酒吧区域虽然不大，但足够舒适，屋顶露台可以俯瞰湖景。 我肯定会再次入住。 如果您也想去科莫，不妨花一天时间游览瑞士卢加诺，从酒店坐火车只需35分钟。 （原文） We stayed at Vista for 5 nights it was lovely the staff were amazing and our room was as nice as hotel room we ever had a corner suite lake view. But I think the cherry on top was Alberto head concierge, he was so friendly and knowledgeable, organised us a few trips out including a private boat tour of Lake Como with drinks in Bellagio and Dinner at a lovely restaurant, taxi back to vista, was wonderful. Town with lots of bars restaurants easy walking distance into Como. The restaurant bar area are small but adequate on the top floor with roof top area looking over the lake. Would definitely go again. If you go, have a day in Lugano Switzerland 35 minutes on the train.

（由 Google 翻译）Vista团队竭尽全力让我们住得舒适。房间超级干净，装饰精美，服务也无可挑剔。下次一定还会入住。 （原文） The Vista team went above and beyond to make our stay as comfortable as possible. Rooms were super clean and nicely decorated, service was immaculate. 100% would stay again.

（由 Google 翻译）我们来这里是为了攒点希尔顿积分，总的来说，我们很满意这次住宿。房间氛围轻松高档，细节之处也体现了不少奢华元素。我们也非常感谢员工的热情好客和友好态度。 有一件事让我们很失望，那就是酒店员工推荐的海鲜餐厅Lo Storico。据说它是一家不错的当地非旅游餐厅，但实际上它完全是个旅游陷阱。或许你们的推荐应该更新一下了。 （原文） We were here to burn a few Hilton points, in general we liked our stay. The room has a relaxing and upscale atmosphere and has good amount of luxury details. we also appreciated the hospitality and friendliness from the staffs. One thing disappointed us is the seafood restaurant recommended by the hotel staff, Lo Storico. It was referred to as a good local non-touristy restaurant, but it was a total tourist trap. Perhaps your recommendations should be updated.

（由 Google 翻译）维斯塔迪拉戈酒店 (Vista di Lago) 是科莫湖畔的绝佳选择。酒店优雅温馨，但真正令人赞叹的是服务。行李员希沙姆 (Hisham) 非常乐于助人，前台的伊拉莉亚 (Ilaria) 热情专业的接待让我们感觉宾至如归。强烈推荐！ （原文） Vista di Lago was an excellent choice on Lake Como. The hotel is elegant and welcoming, but what truly stood out was the service. Hisham, the bell boy, was exceptionally helpful, and Ilaria at reception made us feel right at home with her warm and professional welcome. Highly recommended!

（由 Google 翻译）真是一次美妙的体验！我去过世界上很多国家，这家酒店以及Alberto和他的员工让我们的住宿体验无与伦比。 这里是科莫市中心一片宁静的绿洲。 如果您正在寻找科莫一流的住宿，我强烈推荐这家酒店。 （原文） What a wonderful experience. I have travelled to many countries in the world, and this hotel and Alberto and his staff truly made our stay exceptional. It's a calm oasis in the center of Como. I highly recommend this hotel if you are looking for first class accomodations in Como.

（由 Google 翻译）价格过高的酒店，可玩可玩的地方不多。 我们在科莫湖待了两天。由于德埃斯特别墅的房间已满，我们决定在德埃斯特别墅住了一晚后再来这里。我们刚从德埃斯特别墅过来，刚到这家酒店时就感到很惊讶，因为酒店规模太小。酒店太小了，能做的事情不多。酒店里有一家餐厅，供应早餐、午餐和晚餐。早餐的品质与收费标准不符。我一晚的房费大约1500欧元，和德埃斯特酒店差不多。我觉得如果价格在600-700欧元之间应该还算合理。我们原以为在这个价位，这里应该能提供和德埃斯特别墅类似的设施，但实际远非如此，我应该事先做好功课。酒店就在街上，购物很方便，但也会有一些街边噪音。 （原文） Overpriced hotel with not much things to do or enjoy. Came to lake Como for two days. Due to sold out at Villa D'este, we decided to come here after spending at one night at D'este. We are quite shock how small this hotel once arrive especially we just came from D'este. There isn't much u can do here with since the hotel is so small. There is one restaurant there where they serve breakfast,lunch and dinner. The breakfast was not up to standard to what they are charging. I paid around 1500 euro for a night which was same as what I paid for Hotel D'sete. I think it will be fair if is at the 600-700 euro range. We thought it would provide similarly facility with D'este at this price range but is way far from it, I should have done some research before. The location is on right on the street which is convenient to the shopping, but uou will also get a of noise from the street.

（由 Google 翻译）在城里参加婚礼时住在 Palazzo Albricci Peregrini。酒店位于老城区，曾经是雅培家族的住宅。 房间漂亮又舒适，保留了非常酷的细节。 这是一个较旧的地方，所以空调、水等功能相应。 酒店确实提供自行车供您游览城镇，还提供早餐，早餐是体验中的佼佼者。 每天早上在一个非常可爱的露台上享用一顿令人惊叹、健康、美味的早餐。 店主是一位非常令人愉快的女士，我强烈推荐这家酒店给任何想要住在湖边老城区的人。 （原文） Stayed in the Palazzo Albricci Peregrini while in town for a wedding. The hotel is located in the old town and used to be the home of an Abbott. The rooms are nice and cozy and retain really cool details. It an older place so the A/C, water etc function accordingly. The hotel does provide bicycles with which to explore the town and the breakfast, the breakfast is the standout of the experience. Just an amazing, healthy, delicious courses breakfast every morning on a really cute patio. The owner is a really delightful woman and I would highly recommend this to anyone looking to stay on the old town of the lake.

（由 Google 翻译）酒店真是漂亮极了。宽敞的房间俯瞰花园。感觉非常安静私密。工作人员热情周到。他们对细节的关注（设计、装饰以及服务）给我留下了深刻的印象。早餐棒极了！种类繁多的食物，每一口都是自制的，而且摆盘精美……真是太棒了。我非常享受这次住宿。 （原文） Absolutely beautiful property. Large and spacious room overlooking the garden. Felt very quiet and private. Staff could not have been more welcoming. I was so impressed by the attention to detail (design, decor as well as service). The breakfast was spectacular! The array of food and the fact every morsel was homemade and exquisitely presented... utterly wonderful. I thoroughly loved my stay.

（由 Google 翻译）强烈推荐Palozzo Albricci Peregrini酒店。这家酒店是私人所有，非常温馨舒适。服务量身定制，地理位置优越，就在科莫市中心。 长途飞行后，第二天早上我们抵达时，房间已经准备好了，非常高兴。我们还升级了房间，真是太棒了。房间宽敞，设计周到。尽管是一栋历史建筑，却没有任何陈旧的感觉，一切都维护得非常好，包括马桶的冲水能力和水压。 早餐太棒了，这可能是我吃过的最好的早餐，种类繁多，分步上菜，而不是自助餐。一切都非常新鲜！ 工作人员都非常热情好客、友善周到。我一定会再来的！ （原文） High recommend Palozzo Albricci Peregrini. The hotel is privately owned and very cozy. The service is bespoke and also location is amazing, just at the centre of Como town. Very happy that room was ready for us when we arrived in the morning after a long haul flight. We also got an upgrade, which was so amazing. The room is spacious and thoughtfully designed. Despite it being a historic building, nothing feels old, everything is very well maintained, including flushing power of toilet, water pressure. The breakfast was so amazing and it’s probably the best breakfast I’ve ever had, with so many options served to be step by step, instead of a buffet. Everything is so fresh! The staff are all very hospitable, kind and caring. I will definitely come back!

（由 Google 翻译）这家酒店的Elena和Julie非常热情好客，乐于助人。她们让这次住宿更加完美。整个地方就像一个童话般的地方，14世纪的建筑风格，只有10间客房，非常漂亮，很有精品店的感觉。酒店就在科莫老城区的中心地带，步行即可到达所有商店和湖泊。餐食非常美味，早餐和晚餐都供应得丰富多彩，让人忍不住拍下每一道菜。用餐地点沿着风景如画的花园小径，伴随着舒缓的爵士乐。一定要去试试洞穴酒吧——一个小小的、古老的、弧形天花板的双人座位，可以俯瞰花园。我们非常喜欢这次住宿的一切，以及所有帮助我们的人。 对了，我们在科莫吃过很多地方，这家餐厅是我们迄今为止找到的最好的。服务一流，食物美味，环境优美。我们住了4晚——真希望我们能住得更​​久一些。迫不及待地想再来这家酒店。太棒了！！！ （原文） Elena and Julie at this hotel were extremely welcoming and helpful. They made the stay extra perfect. The whole place feels like a fairytale location, 14th century, only 10 rooms, very beautiful and boutique feeling. Right in the centre of the old town in Como. Close walk to all shops and the lake. The meals were exceptional, served in seemingly endless stages, both breakfast and dinner. Couldn’t stop taking pictures of all the meal stages. The meals are eaten along a picturesque garden pathway with slow jazz music playing. You have to try the cave bar - tiny, old, curved ceiling spot for two, looking out over the garden. We loved everything about the stay and the people who helped us throughout. Oh, and we ate at a number of places in Como and this was by far the best restaurant we found. Super service, outstanding food, enchanted setting. We stayed 4 nights - wished we could have stayed longer. Can’t wait to go back to this hotel. Superb!!!

（由 Google 翻译）怎么说呢，这是我们在意大利住过的最好的酒店。老板娘倾注了不少心血，把这里打造成一个舒适的家外之家。特别要感谢的是负责每天早餐的厨师。她每天都会做最美味的糕点和饼干。感谢你们的付出，让这一切成为可能。 期待下次再见。 （原文） What can I say, this is the best hotel we stay in all of Italy so far. The lady who owned this place have put a lot of effort in making this place a comfort home away from home. Special mention is the chef who managed the breakfast everyday. She made the most delicious pastry and biscuit everyday. Thank you all for making this happen. See you very soon.

（由 Google 翻译）一家漂亮、舒适、温馨的酒店，交通便利，方便前往餐厅、酒吧和海滨活动场所，同时又隐藏在“隐秘”之中……真是个宝藏！早餐美味可口，晚餐品质也很好。真的没什么可抱怨的……太棒了！⭐️ （原文） A beautiful, comfortable and welcoming hotel with easy access to restaurants, bars & waterfront activities but that is also well ‘hidden away’… a real gem! The breakfasts are stunning and supper’s of good quality too. Really there is nothing to complain about… bravi! ⭐️

（由 Google 翻译）绝对棒的酒店。环境优美，员工友善，早餐屡获殊荣。这是我们住过的最好的地方，非常感谢😃 （原文） Absolutely amazing hotel. In a beautiful setting, friendly staff and award winning breakfasts. The best place we have ever stayed, thank you so much 😃

（由 Google 翻译）鉴于Musa的回复，先是声称我在撒谎，然后又基本确认了事情的经过，以下是更新版本。2月8日，我在Gaia Bar购买了一张下午茶券。所有券自购买之日起有效期均为12个月，但这张券不是，有效期至3月29日。可惜的是，酒店和酒吧要到3月初才开门，电话和邮件都没人接。语音信箱还在，但似乎从未有人听过。因此，这张券实际上根本没法用。这是送给外国朋友的礼物，他们很乐意在这里住上一晚或几晚。接待人员很友好，但很不灵活。这张券不能用，即使他们支付了差价也不能兑换其他券。什么都没有，没有与顾客联系，简直是一堵墙。我要求经理回电，但从6月份开始我就一直在等电话。就像为了一张50欧元的代金券丢脸一样……这可不是五星级酒店应有的顾客体验。新手……尴尬。 （原文） Vista la risposta del Musa che prima dice che racconto il falso e poi sostanzialmente conferma ciò che è successo, ecco versione aggiornata. Il giorno 8 febbraio compro un buono per un afternoon tea al bar Gaia. Tutti i loro buoni sono validi 12 mesi dall'acquisto, questo no, vale solo fino al 29 marzo ... Peccato che l'hotel è il bar siano chiusi fino a inizio marzo e nessuno risponde a telefono e email. Segreteria telefonica attiva ma mai ascoltata da nessuno evidentemente. Quindi praticamente inutilizzabile... Era un regalo ad amici stranieri che volentieri avrebbero soggiornato una o più notti da voi. Personale reception gentile ma inamovibile, impossibile usare il buono, impossibile cambiarlo per altro buono anche pagando differenza, nulla, nessun passo verso il cliente, un muro di gomma. Chiesto di essere richiamato dalla direttrice, sto aspettando da giugno una telefonata....... Come perdere la faccia per 50€ di buono... Non il tipo di customer experience che ti aspetti da un 5 stelle. Principianti ... Imbarazzante.

（由 Google 翻译）一次绝佳的体验。我们侄子卡米洛送了我们一份很棒的礼物——一顿美味的晚餐。我们趁此机会在酒店住了一晚，享用了丰盛的早餐。图罗酒店完美无瑕，员工年轻、知识渊博、体贴周到，而且热情友好，不会让人感到被打扰。一切都完美无缺。感谢你们为我们留下了美好的回忆。我们很快就会再来。劳拉和纳扎雷诺 （原文） Eccellente esperienza. Abbiamo ricevuto un regalo meraviglioso da nostro nipote Camilo che ci ha regalato una cena degustazione meravigliosa, e ne abbiamo approfittato per passare la notte e goderci la colazione sontuosa. Turro perfetto, personale giovane, preparato, discreto e simpatico senza invadenza. Tutto perfetto. Grazie per il bellissimo ricordo. Torneremo presto. Laura & Nazzareno

（由 Google 翻译）⭐️⭐️⭐️⭐️⭐️ 我在这家酒店的住宿体验棒极了！环境优美，服务也一流。工作人员非常友好，总是面带微笑，让我感到宾至如归。一切都完美无缺。只是希望酒店能更好地管理出租车，确保他们准时到达，因为之前出现了一些小延误。总而言之，这是一次非常棒的体验，我一定会再次入住！ （原文） ⭐️⭐️⭐️⭐️⭐️ My stay at this hotel was amazing! The place is absolutely beautiful, and the service was excellent. The staff were very friendly, always smiling, and made me feel truly welcome. Everything was perfect I just wish the hotel could manage taxis a bit better and ensure they arrive on time, as there were a few small delays. Overall, a wonderful experience and I’d definitely stay again!

（由 Google 翻译）我们非常喜欢在这家酒店住的时光。从友好的员工到美味的食物，这真是一次难忘的体验。房间设计精美，干净整洁。我很喜欢Roteo餐厅的精选试吃菜单。很高兴我们在私奔前能来这里住一晚。以后一定会再来这里住。 （原文） We absolutely loved our stay at this hotel. From the friendliness of staff to the delicious food, this was a very memorable experience. The rooms are also very well designed and clean. Loved the compilation tasting menu at Roteo restaurant. I’m glad we were able to stop by ahead of our elopement. Would absolutely stay here again.

（由 Google 翻译）我们在2025年9月下旬度过了美好的5晚。酒店位于湖边一处安静的地点，但步行即可到达当地餐厅享用晚餐。酒店员工非常周到友好。希望我们能很快再次入住！ （原文） We had a wonderful 5 night stay in late September 2025. The hotel was located in a quiet spot on the lake but close enough to walk to local spots for dinner. The hotel staff was extremely attentive and friendly. Hope we can stay again soon!

（由 Google 翻译）今天我们再次在MUSA享用了早餐，一如既往地被他们周到的服务、一流的菜单和美妙的氛围所折服。更值得称赞的是，MUSA不仅在冬季照常营业，还在圣诞节期间用迷人的节日装饰装点餐厅。新年我们一定会再来的！ （原文） Waren heute erneut zum Breakfast im MUSA und sind wieder mal überwältig vom aufmerksamen Service, der erstklassigen Karte und dem tollen Ambiente. Es ist auch aller Ehren wert, dass das MUSA nicht nur in der Wintersaison offen bleibt, sondern vielmehr auch mit einer zauberhaften Weihnachts-Deko die schönste Jahreszeit begleitet. Kommen im neuen Jahr definitiv wieder!

（由 Google 翻译）我们在科莫湖待了四天，穆萨科莫湖酒店 (Musa Lago Di Como) 堪称完美。酒店只有12间客房，却给人一种私密而奢华的感觉。 我们的房间堪称奢华的典范，配备了精美的用品，并可360度欣赏壮丽的湖景。酒店内的户外健身房、餐厅和泳池都美不胜收。工作人员也非常周到，不仅为我们提供了一天的行程建议，还安排了环湖和火车站的交通。等我们再次回到这个壮丽的地区，我实在无法想象还会选择住在其他地方。 （原文） We spent four days in Lake Como and Musa Lago Di Como was the prefect hotel. With only 12 rooms, it felt intimate and opulent. Our room epitomized luxury with lovely products and spectacular 360 degree view of the lake. The property-outdoor gym, restaurant, pool were all beautiful. The staff was very attentive too-with suggestions of how to spend our day and arranging transportation around the lake and to the train station. I can't image staying anywhere else when we return to this majestic area.

（由 Google 翻译）可惜的是，我唯一想说的美中不足的是食物和员工。房间，尤其是Pavillion，紧邻一个大型建筑工地，却没人提过。每天早上6:50，我们都被风镐的轰鸣声震得心惊胆战——感觉像是要从墙缝里钻出来一样！我们一位住在另一栋别墅的客人，整整三天都没有空调。物业管理部门似乎并不在意，或者说，他们根本不在乎——他们根本不在乎那荒唐的施工规模和没有空调的情况。事实上，前台撒了谎，从来没有人联系过我们，也没有人调整我们的最终账单。我强烈建议看到这篇文章的人，除非别墅已经完工，否则千万不要入住。在我看来，它像是要建五年——一定要问清楚，否则当你在美丽的科莫湖度假时，想好好睡一觉的时候，你一定会后悔的！食物太棒了！服务员也很棒！这就是全部优点了，但不幸的是，这些优点并没有弥补因施工和未得到适当照顾的客人而毁掉的整个体验。 （原文） Unfortunately my only good thing to talk about was the food and the staff. The rooms, mainly the Pavillion is directly next to a massive construction project that NO ONE mentioned. Every morning at 6:50am we were rattled by jackhammering - it was like it was coming through the walls! One of our guests staying in another villa experienced zero air conditioning for their entire 3 day stay. The property management didn't seem to care, or shall i say they didn't care at all - not about the absurd amount of construction and the no air. In fact, the front desk lied and never had anyone contact us or offer any adjustments to our final bill. I would highly recommend to whoever reads this to NOT STAY at Villa Lario unless they have the construction completed. It looks like a 5 year build to me - make sure you ask, or you will regret it when you try and get some sleep on a beautiful Lake Como vacation! The food was amazing! The servers were amazing! That's all that was good and unfortunately didn't outweigh the entire experience that was ruined by construction and guests that were not attended to appropriately.

（由 Google 翻译）我和我的伴侣在七月底入住了这家美丽的酒店，获得了无比美妙的体验。酒店的一切景色都美得令人窒息，我们入住的是转角套房，套房内设有多扇窗户，可以俯瞰美丽的湖景，还有一个阳台。工作人员非常友好热情，乐于助人，餐饮也非常棒。这真是一次完美的住宿体验，强烈推荐。 （原文） My partner and I stayed at this beautiful hotel at the end of July and we had the most amazing experience. Everything about this hotel is so picturesque, we stayed in the corner suite which had many windows overlooking the beautiful lake aswell as a balcony. Staff were very lovely and helpful, food and drinks were amazing. It was truly the best stay, would highly recommend

（由 Google 翻译）我和丈夫刚刚在这里度过了蜜月，我们非常喜欢！服务非常棒（我们多要了几瓶水，两分钟内就有人把六瓶水送到了我们的房间），工作人员也非常热情！他们做得非常出色，确保我们得到了妥善的照顾，感觉就像在家一样。这也是我们住过的最棒的地方之一，而且维护得非常好。 我们舍不得离开，一定会再来的！ （原文） My husband and I just stayed here for our honeymoon and we absolutely loved it! The service was fantastic (we asked for a couple more bottles of water and within 2 mins we had 6 bottles of water delivered to our room) and the staff were so kind! They did an outstanding job making sure we were taken care of and felt at home. It was also one of the most stunning places we have ever stayed and you can tell it is kept up very well. We had a hard time leaving and will definitely be back!

（由 Google 翻译）住宿的好地方，我度蜜月时在那里住了几晚！房间的景色绝对是壮观的，仅此一点就可以给它 5 颗星。工作人员非常乐于助人、专业、友善。鸡尾酒很棒，我们喜欢在晚餐后在火边喝一杯！这是一个美好的夜晚的结束。 Villa Lario 很有氛围，我绝对会推荐这家酒店！ （原文） Great place to stay, I was there for a few nights on my honeymoon! The view from the rooms are absolutely spectacular and that alone could give it 5 stars. The staff were very accommodating, professional and kind. The cocktails were amazing and we loved having after dinner drinks by the fire! It was a great end to the evening. Villa Lario is a vibe and I would absolutely recommend this hotel!

（由 Google 翻译）我们全家来到 Villa Bianca 餐厅享用午餐。在田园诗般的环境中，我们度过了一段美好的时光。服务周到，即使是最小的客人也能感受到。菜品美味可口。就餐环境、菜品品质和专业的服务而言，一切都物有所值。我强烈推荐这家餐厅（即使带着孩子也一样！） （原文） Nous sommes venus déjeuner en famille dans le restaurant Villa Bianca. Nous avons passé un excellent moment dans un cadre idyllique. Le service est aux petits soins pour les clients, même les plus jeunes. Les plats sont délicieux. L’addition vaut le cadre, la qualité de la cuisine et le professionnalisme du service. Je recommande vivement (même avec des enfants !)

（由 Google 翻译）我最近在这家酒店住了两晚。在搬运行李的过程中，我的平板电脑彻底坏了——无法开机了——而且我挚友送的一瓶珍贵的葡萄酒也摔坏了。我的衣服和包也因此受损。然而，我至今仍未收到酒店的任何回复或赔偿。 这家酒店由多栋楼组成，并通过电梯连接，行李搬运非常困难。尽管如此，酒店却只安排了一名工作人员负责处理我的所有行李——对于一个长期携带多个行李的旅行者来说，这实在令人难以接受。这可能会增加行李损坏的风险，但酒店似乎对此类事件漠不关心。 此外，与同价位的其他酒店相比，这家酒店似乎严重人手不足。在餐厅，点餐时间过长，而且整个用餐过程中，工作人员都显得忙得不可开交，根本无法享受轻松的用餐体验。 更糟糕的是，当我们点了前一天晚上吃过的同样的意大利面食时，它的味道却完全不同——以至于桌上的我们四个人都感到非常震惊。 （原文） I recently stayed at this hotel for two nights. During the process of moving my luggage, my tablet PC was completely destroyed—it no longer turns on—and a cherished bottle of wine, which was a gift from a close friend, was broken. As a result, my clothes and bag were also damaged. However, I have yet to receive any response or offer of compensation from the hotel. The hotel is composed of multiple buildings connected by elevators, making luggage transport quite difficult. Despite this, only one staff member was assigned to handle all of my belongings—unacceptable for a long-term traveler carrying multiple bags. This likely increases the risk of damage, and yet the hotel seems completely indifferent to such incidents. In addition, compared to other hotels in the same price range, this hotel appears to be severely understaffed. At the restaurant, it took an unreasonably long time just to place an order, and the staff were clearly overwhelmed throughout the entire mealtime, making it impossible to enjoy a relaxed dining experience. To make matters worse, when we ordered the same pasta dish we had enjoyed the night before, it arrived tasting completely different—so much so that all four of us at the table were genuinely shocked.

（由 Google 翻译）这家酒店真的很可爱，景色优美，食物也很棒。设计令人惊艳，我很喜欢他们既保留了历史风貌，又让它看起来如此美丽。而且离水边很近，感觉很棒！ （原文） Really cute hotel with great views and great food. The design was amazing and I loved how they made it look beautiful while also preserving the history. Fun to be close to the water as well!

（由 Google 翻译）我们在科莫湖希尔顿酒店度过了一段美好的时光！从抵达的那一刻起，酒店团队就让我们感到宾至如归。房间宽敞明亮，设施齐全，非常舒适。 对我们来说，最大的优点是酒店允许携带宠物狗入住，所以我们的宠物朋友可以毫无压力地加入我们的旅程。酒店地理位置优越：步行即可到达湖边，附近还有许多值得探索的景点。 总而言之，酒店完美地融合了舒适、友好和便利。下次来科莫，我们一定会再来的！ （原文） We had a fantastic stay at Hilton Lake Como! From the moment we arrived, the team made us feel welcome and at home. The room was spacious, well-equipped, and very comfortable. A big plus for us — the hotel is dog friendly, so our furry friend could join the trip without any stress. The location is perfect: just a short walk to the lake and plenty of nice spots nearby to explore. Overall, a great mix of comfort, friendliness, and convenience. We’ll definitely be back next time we’re in Como!

（由 Google 翻译）我买了两张水疗券。接待人员非常友好专业。水疗区很漂亮，维护得很好，细节之处也很漂亮。他们还开辟了一个户外区域，可以在那里享受阳光。面积不大，但很安静。我觉得唯一可以改进的是自助餐。真的可以改进。 （原文） Ho acquistato due ingressi per la spa. Il personale all’accoglienza è stato molto gentile e professionale. L’area spa è carina, ben curata, belli i dettagli, hanno ricavato una lingua esterna dove rilassarsi al sole. Non ci si deve aspettare una zona enorme ma è silenziosa. Unica nota, secondo me migliorabile, è il buffet. Potrebbe essere arricchito.

（由 Google 翻译）我们在科莫湖希尔顿酒店住了一晚。我们即将结束欧洲大陆之旅，在罗马度过了几天忙碌的时光后，这里是放松身心的理想场所。酒店的景色令人叹为观止，酒店本身也非常棒。步行30分钟就能到小镇，但说实话，我都不想离开酒店了。我们在酒店的Terrazza 241餐厅吃了晚餐，体验棒极了。工作人员待我们就像是乔治·克鲁尼先生亲自推荐我们一样……不，他当时不在。我们一定会再来，住得更久一些。 （原文） We stayed one night at the wonderful Hilton Lake Como. We were ending our trip in Continental Europe and after a hectic a few days in Rome, it was the perfect location to chill. The hotel view is just amazing, and the hotel itself is simply wonderful. The town is 30 min walking, but quite frankly I didn't want to leave the hotel. We had dinner at their Terrazza 241, and had the most amazing experience. The staff treated us like we had personal recommendations from Mr. George Clooney ... No, he was not there. We will definitely return for a bit of a longer stay.

（由 Google 翻译）2022年我们蜜月旅行时入住过这家酒店，住的是套房！酒店本身很漂亮，套房也很宽敞。但是，顶楼餐厅的服务非常慢，而且味道也不好。我们房间的沙发上有污渍，沙发后面的墙上还有手印。 泳池和屋顶区域非常棒！酒店的景色令人叹为观止！ （原文） We stayed here back in 2022 during our honeymoon in one of the suites! The hotel itself is beautiful and the suite was very spacious. However service on their rooftop restaurant was veryyyy slow and not good. Our room also had stains on the couch and handprints on the wall behind the couch. The pool and rooftop area are amazing! The views this hotel has to offer are incredible!

（由 Google 翻译）整体体验非常棒。服务无可挑剔。美国运通卡和希尔顿金卡的组合提升了入住体验。我们获得了房间升级，房间里还备有香槟，非常贴心。早餐种类丰富，既有自助餐也有现点现做的菜品。我们在屋顶酒吧享用了多杯饮品和晚餐。房间干净、安静且宽敞。酒店位于科莫，前往科莫湖畔其他城镇都很方便。酒店距离科莫市中心步行约10分钟，距离火车站步行约20分钟。建议乘坐出租车往返火车站。 （原文） Fantastic overall experience. The service was exceptional. The combination of the Amex booking and Hilton gold elevated the overall experience. Received a room upgrade and had champagne awaiting us in the room, which was a nice touch. The breakfast had a good mix of buffet and made to order menu items. Enjoyed multiple drinks as well as dinner at the rooftop bar. The room was clean, quiet, and spacious. The hotel is located in Como which is easily accessible to the rest of the towns on lake Como. The hotel is around 10 mins walk from the central town of Como and around a 20 mins walk from the train station. Recommend taking a taxi to and from the station.

（由 Google 翻译）这家酒店拥有绝佳的景色、舒适的客房以及带泳池的漂亮水疗中心。酒店整体维护得非常好，氛围也很温馨。唯一让我失望的是食物：味道不错，但考虑到酒店的档次，我原本期待更高一些。不过总的来说，这是一次非常棒的体验。 （原文） Hotel con una vista meravigliosa, camere confortevoli e una bellissima area spa con piscina. La struttura in generale è molto curata e accogliente. L’unica cosa che mi ha un po’ deluso è stata la cucina: buona, ma mi aspettavo qualcosa di più, considerando il livello dell’hotel. Nel complesso però un’ottima esperienza.

（由 Google 翻译）这是一次非常棒的体验。房间干净整洁，工作人员热情好客，乐于助人。有一次，我和妻子准备乘公交车去市区。一位不在前台工作的工作人员（Wassim先生）伸出了援助之手，为我们提供了安全的指引。即使在酒店外，我们也感受到了这种愉快的体验。 （原文） It was a very good experience. The room is nice and clean. The staffs are very hospitable and helpful. Once my wife and I were going to take the bus to the city. A staff who actually work not at the front desk (Mr. Wassim), extended a helping hand and guided us safely. The pleasant experience were felt even outside the facility.

（由 Google 翻译）我和妻子在 Relais Villa Vittoria 酒店举行了婚礼，说实话，这是我们做过的最好的决定。这里不仅仅是一家酒店，更是一片人间天堂，由一群你从未见过的、真诚体贴的人经营着。 酒店老板 Laura 在整个过程中都像个英雄。她对我妻子无微不至，竭尽全力确保一切都完美无缺。她帮我们联系上了当地最棒的客人——从制作我们惊艳婚礼蛋糕的糕点师，到捕捉每个精彩瞬间的摄影师。她甚至帮我们安排了宾客的乘船游览和私人晚宴，甚至为了我们关闭了餐厅，让我们可以拍照，享​​受一个真正神奇而私密的夜晚。Laura 是最棒的。别墅本身就美得令人窒息。庭院维护得一丝不苟，从美丽宁静的泳池望去，科莫湖的景色更是一尘不染。我们的房间也美得令人窒息——这是我们所能想象到的最真实、最美丽的住宿体验。 但真正让这里与众不同的是这里的员工。他们非常出色——热情周到，让我们和所有宾客都感觉像家人一样。他们确保我们的婚礼完美呈现，堪称梦幻。 如果您想在科莫湖享受一次难忘的体验，无论是举办特别活动还是度假，都一定要来这里。Relais Villa Vittoria 不仅满足了我们的期望，更超出了我们的预期。 （原文） My wife and I had our wedding at Relais Villa Vittoria, and honestly, it was the best decision we could have made. This place isn't just a hotel, it's a slice of paradise run by some of the most genuinely caring people you'll ever meet. The owner, Laura, was a true hero throughout the entire process. She was incredibly conscientious of my wife, and went above and beyond to make sure everything was perfect. She hooked us up with the best locals—from the amazing pastry chef who made our stunning wedding cake to the photographer who captured every moment beautifully. She even helped us arrange boat rides for our guests and a private dinner, going so far as to close down the restaurant just for us so we could take photos and enjoy a truly magical, intimate evening. Laura is the best The villa itself is simply breathtaking. The grounds are meticulously kept, and the views of Lake Como from the beautiful and serene pool are absolutely immaculate. Our room was wild too—the most authentic and beautiful accommodations we could have asked for. But what truly sets this place apart is the staff. They are extraordinary—so warm and attentive that they made us and all of our guests feel like family. They made sure our wedding day was an absolute dream. If you're looking for an unforgettable Lake Como experience, whether it's for a special event or a getaway, you have to come here. Relais Villa Vittoria didn't just meet our expectations; it blew them out of the water.

（由 Google 翻译）这家酒店的景色美得无与伦比。工作人员非常棒，尤其是克劳迪奥，他竭尽全力确保我们拥有难忘的住宿体验。食物，尤其是午餐和晚餐，都非常棒。希望有一天能再来。 （原文） You can’t beat the view at this hotel so wonderful. The staff is amazing especially Claudio he could not do enough to make sure our stay was unforgettable. The food especially for lunch and dinner was amazing. I hope to be back one day.

（由 Google 翻译）我们刚刚在 Relais Villa Vittoria 举办了婚礼，这真是我们做过最棒的决定！我们的婚礼只有20位宾客，而对于这个规模来说，这里绝对是完美的私密空间。服务、宾客、美食和美景都令人赞叹不已，甚至比照片上还要美！强烈推荐！ （原文） We just had our wedding at Relais Villa Vittoria and it was the best decision we could have made! Our wedding was only 20 people and it was the perfect intimate space for that amount. The service, the people, the food, and the VIEWS were unreal. Even better than the photos!!! Highly recommend!

（由 Google 翻译）对于一家四星级酒店来说，这绝对低于我的预期。首先说说优点，房间和景色都非常棒。非常宁静，令人放松。 我们住在Casa Cecilia，它是酒店主楼的一个附属建筑。它很私密，我们有自己的户外空间，有草坪和一张小桌子。真希望我当时就知道从酒店到房间需要爬多少层楼梯，更不用说还要走上那条路肩稀疏、灯光昏暗的“双车道”小路。我们也觉得服务欠缺。工作人员虽然友好礼貌，但当我们有除了常规入住/退房之外的问题时，他们总是显得匆忙和烦躁。 第二天晚上，我们觉得如果能从酒店餐厅叫客房服务就好了。他们不仅让我们亲自走到酒店点餐，还让我们在大堂等着，等他们准备好一切。作为酒店的客人，我们以为他们会提供餐盘和金属餐具。可惜的是，他们给我们的是扁平的木质餐具（一次性的），而且所有的食物都装在外卖盒里……而且我丈夫还得把食物送到我们房间！这完全不符合我们对四星级酒店的期望，而且我们花了这么多钱。 WiFi/网络也有待改进。因为暴风雨，我们在房间里待了很长时间，这让我们很失望。 早餐是我们住宿期间的一大亮点。工作人员总是非常友好，为我们准备了卡布奇诺，而且总是备货充足。我们每天早上都在酒店吃早餐。我不记得她的名字了，但在早餐室工作的那位来自斯里兰卡的女士非常棒，非常友善。 如果你住在拉利奥，我建议你租车。我们来的时候正值一场大暴雨，出租车/优步非常难找，而且即使找到了也很贵。我相信如果没有下雨的话，租车会更容易，但天气永远无法预测。该地区可供步行的地方也不多，距离最近的渡轮有 2 英里的步行路程或公交车程。 （原文） Definitely less than I expected for a four star hotel. Starting with the good, the room and the views were fantastic. It was very serene and relaxing. We stayed in Casa Cecilia, a sort of annex of the main hotel. It was private, we had our own outside space with grass and a little table. I wish I had known about how many stairs would be required to get from the hotel up to our room, not to mention the walk up the small “two-lane” road with very little shoulder nor lighting. We also felt that the service was lacking. The staff, while pleasant and polite, felt rushed and annoyed when we had questions beyond the typical check in/out. On the second night, we thought it would be nice to order room service from the hotel restaurant. Not only did they ask us to walk down to the hotel to order in person, they asked us to wait in the lobby while they prepared everything. Being guests of the hotel, we assumed we would be given plates and metal cutlery to eat with. Unfortunately, they gave us flat wooden cutlery (single use) and all of the food was packaged in take out boxes… AND my husband had to bring it up to our room! Not what we expected for a 4-star hotel and paying this much for it. The WiFi/internet could also be improved. We spent a lot of time in our room because of the storm and this was a point of frustration for us. The breakfast was a high point for our stay. The staff was always so friendly, made us cappuccinos, and always had a full stock. We had breakfast at the hotel every morning we were there. I can’t remember her name, but the woman working in the breakfast room from Sri Lanka was fantastic and so lovely. If you’re staying in Laglio, I would recommend to rent a car. We were here during a big rain storm and taxis/ubers were extremely difficult to find and were expensive when we did find them. I’m sure it would have been easier without the rain, but you can never predict the weather. There also is not that much to walk to in this area and the closest ferry is a 2 mile walk or a bus ride away.

（由 Google 翻译）我住在这里是为了参加一场婚礼。场地非常漂亮。我们的房间很漂亮，但墙壁和浴室里的霉菌数量多得可怕。我发现房间里到处都有直径超过一英尺的大量黑色霉菌。我有哮喘，现在正在服用类固醇来治疗皮疹和皮肤瘙痒。淋浴排水管总是堵不住，总是堵塞。我入住的两天都支付了早餐客房送餐服务的费用，尽管承诺过会送餐车，但他们从未把餐车放在房间里。这里很漂亮，但不值得为两晚支付1000多美元。然后我退房时，他们说我需要支付晚餐费，但这根本不算什么，因为我要参加一个婚礼活动，下次还要参加彩排晚宴和结婚晚宴。谢天谢地，他们取消了这笔费用，因为那是一个错误。遗憾的是，我不会推荐大家来这里住宿。 （原文） I stayed to attend a wedding. The grounds are absolutely beautiful. Our room was beautiful but the amount of mold on the walls and in the bathroom were horrible. Huge amounts of black mold over a foot in diameter in each location I found it throughout the room. I have asthma and now on steroids to help with the rashes and itchy skin. The shower drain would never stay down and always backed up. I paid for breakfast room service for both days of my stay and a cart was never left in our room despite being promised. It was beautiful but it was not worth paying over $1000 for 2 nights. Then when I checked out they said I had a dinner charge which never happened since I was joining a wedding event and attended a rehearsal dinner as well as the wedding dinner the next time. Thankfully they took that fee off as it was a mistake. Sadly I wouldn’t recommend coming here to stay.

（由 Google 翻译）⚠️ 警告：大骗局！ 我们花了超过 6,000 欧元住了 4 晚，其中 2 间客房号称可以看到湖景。结果呢？直接看到的是建筑工地和电线。 当我们通过旅行社要求赔偿时，老板 Daniela Tagliamonte 却威胁要对我们采取法律行动。 👉 服务差劲，态度恶劣。别再说了，这家酒店不值得你在这里度假，也不值得你花钱。 ⚠️ 大骗局警告！ 我们花了超过 6,000 欧元住了 4 晚，其中 2 间客房号称可以看到湖景。结果呢？直接看到的是建筑工地和电线。 当我们通过旅行社要求赔偿时，老板 Daniela Tagliamonte 却威胁要对我们采取法律行动。 👉 服务差劲，态度恶劣。帮自己一个忙，别来这家酒店了——这家酒店不值得你花钱，也不值得你在这里度假。 （原文） ⚠️ Attention grosse arnaque ! Nous avons payé plus de 6000 € pour 4 nuits, avec 2 chambres censées avoir une vue lac. Résultat ? Vue directe sur un chantier et des câbles électriques. Quand nous avons demandé réparation via notre agence, la propriétaire Daniela Tagliamonte n’a rien trouvé de mieux que de nous menacer de poursuites. 👉 Service déplorable, attitude scandaleuse. Passez votre chemin, cet hôtel ne mérite pas vos vacances ni votre argent. ⚠️ Big scam warning! We paid over €6,000 for 4 nights, with 2 rooms supposedly offering a lake view. The reality? A construction site and electrical cables. When we requested compensation through our travel agency, the owner Daniela Tagliamonte responded by threatening us with legal action. 👉 Appalling service, unacceptable attitude. Do yourself a favor and stay away — this hotel does not deserve your money or your holiday.

（由 Google 翻译）八月份，我们在维多利亚别墅酒店 (Relais Villa Vittoria) 举办了婚礼仪式、晚宴，并邀请了亲朋好友共度了一个周末，真是太棒了！！！从最初的参观，到婚礼策划、供应商推荐，再到婚礼周末的顺利进行，一切都完美无瑕，无可挑剔。食物美味极了（我们之前还有些担心，因为没有提前试菜），鸡尾酒也棒极了（强烈推荐浓缩咖啡马提尼），景色更是美得令人窒息。服务也无可挑剔。这真是一次难忘的体验，我们迫不及待地想要再次回到这里，创造更多美好的回忆！！！ （原文） We hosted our wedding ceremony, dinner, and family at Relais Villa Vittoria for a weekend in August & it. was. amazing!!!!!! From the initial visit, to the planning process, vendor recommendations, and execution of the wedding weekend, we could not have asked for anything more. The food was delicious (we were skeptical as we didn’t have a tasting set up), cocktails were phenomenal (highly recommend an espresso martini) and the views are to die for. The service we receive was spectacular. It truly was an unforgettable experience & we cannot wait to return to create more memories!!!

（由 Google 翻译）我们在科莫湖举行婚礼前在这里住了三天，我非常喜欢在皇家维多利亚酒店 (Hotel Royal Victoria) 的住宿体验。这家酒店最棒的地方在于工作人员（非常感谢礼宾部 Marco，他带我去餐厅预订座位，还有我的调酒师（如下图所示）。他们为我们付出了极大的努力。房间有点小，但阳台上的景色美得令人难以置信（下图中他正在喝酒）。泳池和餐厅都很棒。我一定会再来的。他们还有一个私人船坞，可以乘船环湖游览。这里太美了！ （原文） We stayed here for three days before our wedding in Lake Como and I LOVED our stay at Hotel Royal Victoria. The best thing about this hotel was the staff (HUGE shoutout to Marco the concierge for walking me to a restaurant to get reservations and my bartender pictured below). They went above and beyond for us. The rooms were a bit small, but the view from the balcony was unbelievable (pictured drinking wine on below). The pool and restaurants are excellent. Would definitely come back. They also have a private boat dock for private boat trips around the lake. So beautiful here!

（由 Google 翻译）简直完美。 虽然我们比正式入住时间提前到达，但房间已经准备好了，真是个惊喜。 一进房间，就有人送了我们一瓶普罗塞克作为迎宾酒，真是贴心周到。 我们住的是湖景房，很庆幸自己选择了这里。景色美得像童话故事。设施齐全，清洁度也非常好。唯一的缺点是房间可用空间有点小。 泳池区很棒。在阳光下，手捧一杯阿佩罗开胃酒，欣赏科莫湖的壮丽景色，真是一大亮点。 早餐很棒，冷热餐食种类丰富。窗外的景色更是锦上添花。酒店还提供素食选择。 从前台、礼宾到客房服务再到门卫，每位工作人员都非常乐于助人，总是面带微笑。 酒店还提供前往火车站的班车服务，非常方便。 （原文） Simply perfect. Even though we arrived before the official check-in time, our room was already ready, such a nice surprise. Upon entering the room, we were welcomed with a bottle of prosecco as a welcome drink, which was a lovely gesture. We stayed in a lake-view room, and we’re so glad we chose it. The view was like a fairytale. Amenities were sufficient and cleanliness was excellent. The only downside was that the usable space in the room was a bit limited. The pool area was wonderful. Relaxing under the sun with an Aperol in hand and the stunning view of Lake Como was a real highlight. Breakfast was excellent, with plenty of both hot and cold options. The view made it even more enjoyable. Vegan options are also available. From reception and concierge to housekeeping and the doorman, every staff member was extremely helpful and always smiling. They also offered a shuttle service to the train station, which was very convenient.

（由 Google 翻译）地理位置绝佳的酒店，步行10分钟即可到达火车站，或者提供免费班车。毗邻情人步道和西普雷西别墅，还有各种美食和渡轮选择。房间现代、干净，床也很舒服。工作人员非常乐于助人，态度也很好。下次还会入住！ （原文） Great hotel in perfect location, 10 min walk from Train station or they have complimentary shuttle. Right next to lovers walk, villa cipresi, and great food and ferry options. Rooms were modern, clean, and bed was very comfortable. Staff extremely helpful and kind. Would stay again!

（由 Google 翻译）工作人员非常友好和专业。舒适宽敞的经典客房。房间内附赠柏树花园，以及入住期间提供的小贴士（普罗塞克起泡酒和糖果），我非常喜欢。太棒了！ （原文） Incredibly nice and professional staff. Comfortable and spacious classic room. Loved that the Cipressi Gardens came with the room, as well as little touches throughout the stay (prosecco, candy). Wonderful!

（由 Google 翻译）从我们走进酒店的那一刻起，我们就爱上了这里。我们一到，他们就迅速地把我们所有的行李都拿去房间。大堂很漂亮，工作人员热情周到，非常专业。入住时房间非常干净，客房服务把房间打扫得一丝不苟。早餐令人印象深刻。在我们在意大利住过的四家酒店中，这家酒店的早餐选择最多。早餐区的景色绝对令人惊叹。他们把早餐区打扫得一尘不染，服务也无与伦比。在我们住过的四家四星级酒店中，我们一定会再次入住这家酒店。这家酒店比我们住过的其他四星级酒店好得多。户外酒吧的景观是顶级的。从阳台和户外酒吧看到的景色令人叹为观止。地理位置也非常便利。如果您还在犹豫是否预订这家酒店，我绝对建议您这样做。 （原文） From the moment we walked in we loved this place. When we arrived, they swiftly grabbed all of our bags and took them to our room. The lobby is beautiful and the staff was welcoming and accommodating and very professional. The room was very clean upon check in and room service kept the room meticulous. the breakfast was beyond impressive. Biggest breakfast selection out of all of the four hotels we have stayed at in Italy. The view from the breakfast area was absolutely amazing. They keep the breakfast area Unbelievably clean and the service is phenomenal. Out of all four of the four star hotels we have stayed at, We will definitely be staying here again. This place blows the other four star hotels we stayed at out of the water. The outside bar with the view is top tier. The views from the balcony and the outside bar are breathtaking. A very convenient location as well. If you were on the fence about booking this hotel, I would definitely recommend doing so.

（由 Google 翻译）这家酒店设施陈旧，地理位置虽好，但整体感觉就像批量生产的流水线产品。 晚上，酒店里持续几个小时响起激烈的争吵声，尽管客人投诉，酒店工作人员却置之不理。 此外，考虑到其性价比之低，我绝不会再来！ （原文） Ein leider in die Jahre gekommenes, ansonsten eigentlich schön gelegenes Hotel mit Massenabfertigung. Nachts gab es über Stunden eine immer wieder aufflammende, lautstarke Streiterei im Hotel, die trotz Gästebeschwerden nicht von dem Personal geschlichtet wurde. Auch wegen des buchstäblich astronomischen Preis-Leistungs-Verhälnisses: Einmal und nie wieder!

（由 Google 翻译）皇家维多利亚酒吧的调酒师Aziz，凭借他热情周到的服务和卓越的服务，让我们两晚的体验难忘至极。我强烈推荐大家来这里，享受他的饮品和闲聊！我推荐带有加州风味的Marco Specialè。 （原文） Bartender Aziz from Royal Victoria made our experience over two nights incredibly memorable thanks to his superb hospitality and excellent service. I would highly recommend anyone to visit and enjoy his drinks & conversation! I would recommend the Marco Specialè with a Cali twist

（由 Google 翻译）非常喜欢这家酒店。他们待客热情周到，让您住得非常愉快。从坐在酒店门口看渡轮来来往往，到享用一顿丰盛的餐点，无不令人心动。我强烈推荐这家酒店。他们的自助早餐美味可口，而且非常新鲜。咖啡也非常棒，服务员都面带微笑！ （原文） Absolutely love this hotel. They treat you so well and make your stay very pleasurable. From sitting out front and watching the ferries come and go, to having a great meal served up. I can't recommend them enough. Their Breakfast buffet is amazing and very fresh. The coffee is exceptional and all served with a smile!

（由 Google 翻译）位置不错，但不会再住这里了。附近有更好的选择。 没有健身房，房间很小。隔壁有个不错的酒吧，但整晚都放着吵闹的音乐。 早餐不错。 （原文） Good location, but would not stay here again. There are better options nearby. There is no gym and the room is small. There is a nice bar next door, but it plays loud music all night. Good breakfast

（由 Google 翻译）酒店住宿非常舒适。工作人员热情友好，早餐美味又丰盛。房间干净舒适。感谢您美好的入住体验。 （原文） Very comfortable stay at the hotel. Staff were friendly, the breakfast included was delicious and substantial. The rooms were clean, and comfortable. Thank you for a lovely stay.

（由 Google 翻译）房间狭小，不舒服。整晚都能听到楼上有人走动的声音。早上7点前不提供咖啡/茶。大行李箱没地方放。洗手池太小，淋浴漏水。床罩太小，盖不住床。门上贴着“请勿打扰”的牌子，我们外出时，他们进来整理床铺，关上放在床上的行李箱，衣服皱巴巴的。体验不佳。 （原文） Small, uncomfortable room. Can hear people above you walking avove you all night. No coffee/tea available available until 7 am. No where to put a large suitcase. Small sink, shower leaks. Bed comforter is too small to cover the bed. Put sign on door, do not disturb, while we were out and about, they came in and made the bed, closing the suitcase that was on the bed, wrinkled clothes. Not a good experience.

（由 Google 翻译）酒店很漂亮，经典的复古风格设计赋予它独特的个性。工作人员非常友好，我特别要感谢来自摩洛哥的Hicham先生（行李员）和餐厅的Grace女士。他们非常乐于助人，对我们非常友善。感谢你们的热情款待和优质服务。 ⸻ 酒店很迷人，经典的复古风格设计赋予它独特的个性。工作人员非常友好，我特别要感谢来自摩洛哥的Hicham先生（行李员）和餐厅的Grace女士。他们非常乐于助人，对我们非常友善。感谢你们的热情款待和优质服务。 （原文） الفندق جميل ويتميز بطراز كلاسيكي قديم يضفي عليه طابعاً فريداً من نوعه. الموظفون كانوا ودودين للغاية، وأود أن أخص بالذكر السيد هشام من المغرب (حامل الحقائب) والسيدة قريتي في المطعم، فقد كانوا متعاونين وودودين جداً معنا. شكراً لهم على حسن الاستقبال والاهتمام. ⸻ The hotel is charming with a classic old-style design that gives it a unique character. The staff were very friendly, and I would like to especially thank Mr. Hicham from Morocco (the porter) and Ms. Grace at the restaurant. They were extremely helpful and kind to us. Thank you for the warm hospitality and great service.

（由 Google 翻译）很棒的老酒店。如果再新一点，可能会是五星级，但仍然很棒，而且地理位置优越。我们在科莫吃过的最好的一餐就是在这家酒店吃的。 （原文） Great older hotel. Could be a 5 star if newer but still a fantastic place and ideally located. One of the best meals we had in Como was in the hotel.

（由 Google 翻译）多么迷人的精品酒店！早餐氛围超棒，员工热情友好，服务一流！我非常喜欢这次入住体验，如果再去科莫，我一定会再次入住。🫶 （原文） Such a charming boutique hotel! Great breakfast ambiance, friendly staff and quality service! I loved my stay and would stay again if I’d visit Como. 🫶

（由 Google 翻译）酒店距离湖岸20米。附近有餐厅和酒吧，您可以沿着湖边小道悠闲漫步，欣赏壮丽的山景和湖北部的景色。酒店设计现代，精美绝伦。泳池很漂亮。我的房间很小，光线不足，但还算可以，但我相信酒店会有更好的房间。我预订的时间很短，所以没什么可抱怨的。工作人员热情友好。早餐是点菜的，非常美味，有很多不错的选择。 （原文） The hotel is located 20 meters from the lake shore. There are restaurants and bars nearby and you can go on a very nice walk along the shore path with a great view of the mountain and northern part of the lake. The hotel is modern and features an intricate design. The pool is beautiful. I had a small room with little light which was sufficient but I‘m sure the hotel has better rooms to offer. I booked short notice so no quarrel there. Staff was friendly and forthcoming. Breakfast is a la carte and very tasty with with a lot of nice options to choose from.

（由 Google 翻译）Casa Olea 超出了我们的预期。该位置非常适合休闲度假 - 宁静而风景优美。酒店的装修非常精美，将现代舒适感与真实魅力融为一体。每个细节都经过深思熟虑。在我们住宿期间，工作人员非常热情、热情、乐于助人，尤其是对我们 8 个月大的婴儿。早餐准备得很精美，前一天订购可以减少食物浪费。我们迫不及待地想回来——强烈推荐！ （原文） Casa Olea exceeded our expectations. The location is perfect for a relaxing getaway - peaceful and scenic. The renovation of the property has been done beautifully, blending modern comfort with authentic charm. Every detail has been thoughtfully considered. The staff were so warm, welcoming, and helpful throughout our stay, especially with our 8 month old baby. The breakfast was beautifully prepared and ordering the day before reduces any food waste. We can’t wait to come back - highly recommended!

（由 Google 翻译）太喜欢这里了！房间简约却宽敞干净；淋浴很棒。喜欢洞穴般的感觉。床很舒服。员工很友善。泳池很棒。早餐很棒。就在湖边，就在一家很棒的餐厅和一家很棒的酒吧之间。电动自行车很棒。 （原文） Loved this place! Room was minimalist but spacious and clean; great shower. Loved the cave feel of the place. Good bed. Lovely staff. Nice pool. Good breakfast. Situated right on the lake between a great restaurant and great drinks place. E-bikes were fantastic.

（由 Google 翻译）我们非常喜欢这家酒店。地理位置优越，环境优雅，环境宁静，热情周到的接待和服务，都让这里成为一颗璀璨的宝石。 一切都完美无瑕，毫无瑕疵。 早餐也与酒店本身相得益彰！ 我强烈推荐这家酒店，它紧邻科莫湖，带露台的房间和湖景都让我们着迷。 我们迫不及待地想再来。 （原文） Un coup de cœur pour cet hôtel. L'emplacement, le raffinement, le calme, la qualité de l'accueil et des services font de cet endroit, une pépite. Tout a été parfait et sans aucune fausse note. Le petit déjeuner également à la hauteur de l'établissement ! Je recommande cet endroit à proximité direct du Lac de Côme, et la chambre avec terrasse et vue sur le Lac nous ont subjugués. Nous avons hâte de revenir ici.

（由 Google 翻译）我们选择在科莫湖畔的Casa Olea酒店度过婚礼周末，这简直是再好不过的选择。酒店离湖边只有几步之遥，景色令人叹为观止，客房优雅雅致，还设有一个浪漫的情侣私人水疗中心。在紧张的筹备工作之后，我们得以放松身心，在酒店的房间和露台上准备婚礼简直完美。更不用提Stefania，她对我们的悉心照料，让我们的周末过得如意如意。感谢Casa Olea，我们一定会再来庆祝周年纪念日！ （原文） We chose Casa Olea to stay during the weekend of our wedding on Lake Como, and we couldn't have chosen a better place. A stone's throw from the lake with a breathtaking view, elegant rooms with a very romantic private spa for couples. We were able to relax after the stress of the organization and getting ready in their rooms and terraces was perfect. Not to mention Stefania and the attention she gave us to make us live the weekend fulfilling our every wish. Thank you Casa Olea, we will come back to celebrate our anniversaries!

（由 Google 翻译）我的伴侣在科莫湖求婚，礼宾部热情周到，竭尽所能地帮助他。酒店本身非常宁静，泳池漂亮，地理位置浪漫，早餐也很美味。工作人员周到贴心……我强烈推荐！我们一定会再来的！再次感谢你们的一切！ （原文） Mon conjoint a fait sa demande sur le lac de Côme, les concierges ont été réactifs et ils ont tout fait pour l'aider. Concernant l'hôtel en lui même très apaisant, belle piscine, très bel emplacement romantique, bon petit déjeuner. Personnel attentif et au petit soin.... je recommande milles fois ! Nous y retournerons avec plaisir ! Merci pour tout encore !

（由 Google 翻译）我们在美丽的 Casa Olea 酒店住了三晚。一切都布置得非常时尚，提供的香皂香味宜人。早餐很棒，泳池也很棒。 然而，在这个价位，还是有一些小问题值得抱怨。我们到达时，房间非常冷。遗憾的是，工作人员不熟悉空调，无法提供帮助。房间里的保险箱坏了（而且是便携式的，不是固定安装的），接待人员对此一笑置之，没有提供解决方案。淋浴间里有蜘蛛网，酒店也很吵。在我们入住期间以及退房时，酒店都没有询问我们是否满意，一切都还不错。 总的来说，这是一次不错的体验，但服务方面存在一些明显的不足。遗憾的是，这里的性价比不高。每晚近300欧元的价格，我期望的远不止这些。 （原文） Wir haben 3 Nächte im schönem Casa Olea verbracht. Alles ist sehr stilvoll eingerichtet und die bereitgestellten Seifen duften wunderbar. Das Frühstück ist ausgezeichnet und der Pool ist toll. Dennoch gibt es ein paar Kleinigkeiten die für diese Preisklasse zu bemängeln sind. Als wir ankamen war das Zimmer sehr kalt. Die Servicekraft kannte sich leider nicht mit der Aircon aus und konnte nicht helfen. Der Safe im Zimmer war defekt (zudem auch tragbar/nicht fest verbaut), darüber wurde an der Rezeption hinweggelacht, satt eine Lösung anzubieten. In der Dusche befanden sich Spinnweben und das Hotel ist sehr hellhörig. Während unseres Aufenthalts, und auch beim Checkout wurden wir nicht gefragt, ob wir zufrieden sind und alles in Ordnung ist. Insgesamt ein gutes Erlebnis mit deutlichen Abstrichen beim Service. Das Preis-Leistungs-Verhältnis stimmt hier leider nicht. Bei fast 300 € pro Nacht erwarte ich deutlich mehr.

（由 Google 翻译）我和丈夫在这片隐秘的瑰宝中度过了一段难忘的时光！远离喧嚣拥挤的贝拉吉奥，这家珍贵的民宿宁静祥和，绝对是一次五星级的体验！我们在2024年9月下旬入住了4晚，每一刻都令人爱不释手。房间温馨舒适，始终保持干净整洁，湖景和酒店旁流淌的小溪/瀑布美不胜收。酒店本身就像杂志上的一幅画，湖景优美，宛如一片远离喧嚣的宁静绿洲。房间本身已经完美无瑕，而景色更是令人叹为观止——这份五星级的荣誉归功于每一位员工。从前台接待员、酒店厨师、场地经理到我们热情友好的服务员，他们都是我们在酒店遇到的最友善的员工。他们每个人都竭尽全力满足我们的要求（例如安排出租车、提供美味的个性化晚餐，甚至真诚的交谈），等等。我和丈夫每次旅行都会住在旅游城市的郊区，而这家民宿超出了我们的预期！我会永远推荐这家酒店，以后再来科莫湖，我打算就住这里！*如果您计划经常去贝拉吉奥，请在出行前给热情的接待员发邮件，提前预订出租车！在繁忙的月份，为数不多的几家租车公司都会被订满，但工作人员会帮我们安排好一切！从贝拉吉奥坐公交车到民宿非常方便。公交车站离酒店只有几步之遥，大约8分钟车程。非常方便！* （原文） My husband and I had the most amazing stay at this hidden gem! Away from the hustle and overcrowded Bellagio, this precious B&B was peaceful and a complete 5 star experience! We stayed for 4 nights in late September of 2024 and loved every moment. The room was cozy, always clean and had the most amazing view of the lake and the small creek/ waterfall running alongside the hotel. The property itself was like a picture out of a magazine offering scenic views of the lake and a peaceful oasis away from tourists. Even though the room was perfect, the views were breath taking - the 5 star achievement was earned by every member on staff. From the receptionists, the onsite chef, the grounds manager, and our wonderful waiter: they were the kindest staff we’ve ever encountered at a hotel. Each and every one of them went above and beyond for our requests (taxi arrangements, amazing personalized dinners, even sincere conversations) and so much more. My husband and I always stay on the outskirts of touristy cities where ever we travel and this B&B was more than what we had hoped for! I will forever recommend this hotel and I plan to make it my only hotel when I return to Lake Como in the future! *if you are planning to frequent Bellagio, email the sweet receptionists before your travel dates to book taxis in advance! During busy months, the few car services get booked up, but the staff got us taken care of! The bus was VERY easy to take from Bellagio to the B&B. The bus stop is a few steps from the hotel and about a 8 minute ride in total. Very easy to navigate!*

（由 Google 翻译）这是一家位于新近装修的别墅内的六室民宿。地理位置优越，无边际泳池也同样出色。然而，房间设施齐全，但略显不实用，尤其是浴室设施。 晚上可以在露台上用餐；我们尝试了一下，虽然菜单选择有限，但总体来说还算满意。早餐方面，无论是等待时间还是菜品选择，都略显逊色。房间清洁度确实有待提高（比如吹风机、窗帘等等）。整体而言，这里提供的服务能让外国游客满意，但对于更挑剔的意大利游客来说，可能就难以满足了。 （原文） Si tratta di un B&B di 6 camere situate in una villa di recente ristrutturazione. La posizione è top come la piscina a sfioro. Le camere ben arredate sono però poco funzionali, soprattutto i complementi del bagno. C'è la possibilità di mangiare alla sera in terrazza, noi abbiamo provato e siamo rimasti soddisfatti, nonostante la scelta del menù sia poca. Meno valida la colazione, sia per i tempi di attesa sia per la proposta. Pulizia delle camere certamente da rivedere (phon, tende, ecc.). La proposta complessiva può soddisfare il turista straniero ma non il turista italiano certamente più esigente.

（由 Google 翻译）从我和我的妻子抵达 Villa Mojana 的那一刻起，我们就知道我们将享受到一种特殊的享受。别墅的壮丽景色确实令人叹为观止，提供宁静的度假胜地，距离贝拉吉奥市中心仅短短 7 分钟车程。这是完美的平衡：足够近，可以享受充满活力的市中心，但又足够远，可以提供完全的宁静。 我们住宿的亮点之一是令人难以置信的美食体验。私人厨师为我们烹制了令人惊叹的早餐和晚餐，为我们提供美味佳肴，为我们的每一天增添了一丝奢华。 别墅本身就是一个宁静而奢华的天堂。我们在令人惊叹的无边泳池旁度过了无数个小时，沉浸在全景之中，享受着宁静的氛围。工作人员竭尽全力确保我们的舒适，确保我们在住宿的每时每刻都感到平静。 Villa Mojana 为我们提供了完美的度假胜地。如果您想将奢华、舒适和便利完美地融合在一起，我们强烈推荐 Villa Mojana。这让我们的住宿令人难忘。 （原文） From the moment my wife and I arrived at Villa Mojana, we knew we were in for a special treat. The villa’s breathtaking views are truly to die for, providing a serene escape just a short 7-minute drive from downtown Bellagio. It’s the perfect balance: close enough to enjoy the vibrant city center, yet far enough to offer complete tranquility. One of the highlights of our stay was the incredible culinary experience. The private chefs created amazing breakfasts and dinners, delighting us with delicious, gourmet meals that added a touch of luxury to each day. The villa itself is a haven of peace and luxury. We spent countless hours by the stunning infinity pool, soaking in the panoramic views and enjoying the serene atmosphere. The staff went above and beyond to ensure our comfort, making sure we felt at peace at every moment of our stay. Villa Mojana provided the perfect getaway for us. For a perfect blend of luxury, comfort, and convenience, we highly recommend Villa Mojana. It made our stay unforgettable.

（由 Google 翻译）我和我的妻子每天都会梦见这个地方，醒来时会看到最令人叹为观止的景色，希望我们在这里。这里的服务是世界一流的，食物也很棒。乘坐巴士仅需 15 分钟即可到达贝拉吉奥 (Bellagio)，这个地方就是您梦想的一切。非常感谢您接待我们。 （原文） My wife and I will be dreaming about this place everyday of our lives waking up to the most breath taking views wishing we were here. The service is out of this world and the food is spectacular. From only a 15 minute bus ride to Bellagio, this place is everything you dream about. Thank you so much for hosting us.

（由 Google 翻译）这家美丽的酒店距离美丽的贝拉焦镇仅 10-15 分钟路程。 与许多其他评论相反，我们与工作人员的体验非常积极；每个人都非常细心、礼貌且乐于助人。 酒店维护得很好，景色令人叹为观止。 停车需要运气；酒店没有停车场，而且由于地理位置的原因，停车也很困难。 所有房间都享有美景，宽敞明亮，总体来说很干净。只有浴室维护得不太好，相当“脏”，需要改进！ 早餐是典型的意式……简朴；上午 10:35 后不再提供瓶装水（早餐大约 10:30 结束）！ 酒店内的餐厅是享用正宗意大利面食的不错选择。 结论：在这里，您需要为地理位置和壮丽的景色付费。我觉得缺乏个性。酒店的主人用爱、魅力和热情经营着这家酒店。因为它有潜力…… （原文） 10-15 Minuten vom schönen Ort Bellagio entfernt findet man dieses schöne Anwesen. Unsere Erfahrung mit dem Personal war entgegen vieler andere Meinungen hier durchaus positiv, alle waren sehr bemüht, höflich und hilfsbereit. Das Anwesen ist sehr gepflegt, die Aussicht beeindruckend. Parkplatz ist Glückssache, einen wirklichen Hotel- Parkplatz gibt es nicht, der Lage bedingt aber auch schwierig. Zimmer haben alle ebenfalls einen tollen Blick, geräumig und soweit sauber. Einzig das Bad ist nicht all zu gepflegt, eher „schmuddelig“ und es bedarf einiger Verbesserungen! Frühstück ist typisch italienisch…spartanisch, eine Flasche Wasser nach 10.35 Uhr (Frühstück gegen 10.30 zu Ende) gibt es dann nicht mehr! Das hauseigene Restaurant ist für eine landestypische Pasta eine recht gute Wahl. Fazit: hier zahlt man die Lage und die grandiose Aussicht. Mir fehlte Persönlichkeit. Gastgeber, die mit Liebe, Charme und Leidenschaft dieses Hotel führen. Denn es hätte Potential…

（由 Google 翻译）别墅很漂亮，景色迷人，在我们入住期间（我女儿的婚礼）受到了非常周到的照顾。唯一麻烦的是交通不太方便。 （原文） beautiful villa, stunning views, took great care of us on our stay for my daughters wedding. only hard part is getting there.

（由 Google 翻译）我们在莫亚纳别墅（Villa Mojana）租了个周末的婚礼场地，简直太棒了！景色美得令人窒息——每个房间都有自己独特的视角。别墅的景观美不胜收，维护得也非常好。俯瞰湖泊和山腰的恒温无边泳池堪称完美。每天早上在户外露台上享用的早餐也非常棒。我们在露台上举行了婚礼仪式，并一直持续到晚上，享用着美味的饮品和小吃。别墅的私人厨师为我们准备了美味的三道菜晚餐，其中包括我们在意大利吃过的最好吃的菜肴之一——慢炖牛肉酱配自制意面。莫亚纳别墅的员工非常热情周到，工作认真负责。我只能说“哇”，非常感谢莫亚纳别墅和他们的员工。我们和家人朋友在这里度过了最美好的时光。如果您想在科莫湖畔租一栋私人别墅来举办一场私密的活动——这里就是您的理想之选！ （原文） We rented Villa Mojana for our wedding weekend and it was absolutely amazing! The views are breathtaking - each room has its own amazing view. The landscape is gorgeous and beautifully maintained. The heated infinity pool overlooking the lake and mountainside is perfect. Breakfast every morning on the outdoor terrace was phenomenal. We held our ceremony on the terrace & continued into the night with beautiful drinks and snacks. The Villas private chef made us a delicious 3-course dinner, which included one of the best things we ate while in Italy - slow cooked beef ragu with homemade pasta. The staff at Villa Mojana are extremely accommodating and hardworking. All I can say is WOW & thank you so much to Villa Mojana and their staff. We had the most amazing time here with our family and friends. If you’re looking to rent a private villa for an intimate event on Lake Como - this is your place!

（由 Google 翻译）我在Airbnb上找不到合适的房源，结果发现了这家酒店，真是太棒了！我们六个人预订了三间房，其中两间是标准双人房，一间是豪华房。 豪华房比较小，但对于一位成人和一位儿童来说也还算可以。标准双人房空间宽敞，其中一间甚至在顶层还有阳台。房间里也提供咖啡/茶饮设施。 酒店最近翻新过，大部分设施都齐全，房间里唯一缺少的就是熨斗和熨衣板！ 酒店位置极佳——步行7分钟即可到达科莫乔瓦尼火车站，步行5分钟即可到达湖边。酒店附近有一个很棒的广场，所以晚上这里是聚会和用餐的好地方。 这家酒店真是太棒了，我们还会再来的，并且会向所有人推荐这里的位置。有一天我们预订了一次旅行，是在巴切塔酒店（Hotel Barchetta）的简单集合，所以酒店的位置也很棒，步行5分钟就到了。 早餐包含在房费里，虽然简单但味道不错，工作人员很照顾我们，他们还准备了清真鸡肉香肠，这对我们来说是额外的惊喜！ 从酒店步行一分钟就能到清真土耳其披萨烤肉店。 科莫的瑰宝！ （原文） I found this hotel when an Airbnb let me down and what a great find this was! We booked 3 rooms for 6 of us and two were standard double rooms and 1 was a deluxe room. The deluxe room was smaller but still fine for 1 adult and 1 child. The standard doubles have space and one even had a balcony at the top level. Coffee/tea facilities all in the room Hotel was recently refurbed and had most of the amenities only thing missing in rooms is an iron and ironing board for me! The location is fab- we was a 7min walk to Como Giovanni train station and a 5 min walk to the lake. There was a great piazza right near the hotel so in evenings a great place to hang out and eat. This hotel is a great find and we will return and recommend the location to all. We had a tour booked on one of the days and that was a simple meet up at Hotel Barchetta so the location again was great as that was a 5min walk. Breakfast was included and was simple but nice , the staff looked after us and they had halal chicken sausages which was a bonus for us! Halal Turkish pizza kebab place literally a 1 min walk from hotel also. A gem in Como !

（由 Google 翻译）地理位置优越。房间里有一个超级舒适的阅读角。可惜的是，大堂几乎没有，不过你可以在早餐区接电话。WiFi 也相当慢。 7/10 （原文） Great location. The room had a super comfortable reading nook. Unfortunately there is barely any lobby, although you can take calls in the breakfast area. The WiFi is also quite slow. 7/10

（由 Google 翻译）我们在科莫度过了一段非常美好的时光，对我们的住宿选择非常满意。地理位置优越，方便探索周边地区，房间也非常棒。工作人员的服务非常出色，让我们在整个入住期间都感到宾至如归，我们也非常喜欢酒店提供的早餐。 （原文） We had an absolutely fantastic stay in Como and couldn’t be happier with our choice of accommodation. The location was perfect, making it easy to explore the area and the rooms were excellent. The staff provided exceptional service, making us feel welcome throughout our stay and we really enjoyed the breakfast offered.

（由 Google 翻译）这是科莫一家非常现代化、地处中心的酒店。我们带着6岁以下的小孩一起旅行，酒店非常热情周到。酒店员工非常热情友好。步行几分钟即可到达餐厅、冰淇淋店、药店、咖啡馆和湖边！您绝对不会后悔入住这里！ （原文） This is a very modern, centrally located hotel in Como. We are traveling with young kids under 6 and the hotel is very accommodating. Hotel staff are very sweet. It’s a few minutes walk to restaurants, gelato places, pharmacy, coffee places and to the Lake! You won’t regret staying here!

（由 Google 翻译）酒店位于市中心，只需几分钟即可到达湖边。几步之遥便有许多很棒的餐厅。 入口区域开阔、明亮。房间非常宽敞、干净。床很舒服，浴室很大，配有很棒的淋浴。浴室提供沐浴露、洗发水和护发素。 配有咖啡机和水壶的小型咖啡角让您享受更加愉悦的体验。 早餐种类丰富，非常美味。 （原文） Das Hotel liegt sehr Zentral und man ist in wenigen Minuten am See. Tolle Restaurants sind in wenigen Schritten zu erreichen. Der Eingangsbereich ist offen und hell gestaltet. Die Zimmer sind sehr geräumig und sauber. Die Betten sind bequem und das Badezimmer ist groß und hat eine tolle Dusche. Duschgel, Shampoo & Conditioner sind im Badezimmer vorhanden. Eine kleine Kaffeeecke mit Kaffeemaschine und Wasserkocher rundet das Wohlfühlerlebnis ab. Das Frühstück ist abwechslungsreich und sehr lecker.

（由 Google 翻译）科莫市中心一家很棒的酒店。早餐选择丰富，房间干净整洁。推荐！ （原文） Bel albergo nel centro di Como. Grande scelta al primo colazione, le camere sono buone e pulite. Raccomandato!

（由 Google 翻译）非常好的酒店，我建议住在五楼的顶楼，这样可以从阳台欣赏科莫市的景色，考虑到该地区没有停车场，建议将车停在附近的车库停车场。 （原文） Very good hotel, well I recommend to have the top roof at 5th floor to enjoy the balcony view of COMO city, take in consideration there is no car parking in the area, and recommend to park at the garage parking nearby.

（由 Google 翻译）我们去了这家餐厅，总体来说是一次糟糕的体验。牛排没有调味，桌上没有盐和胡椒。开胃菜在上主菜之前就被拿走了。龙虾非常难嚼。牛排唯一的酱料是番茄酱。炸薯条实际上是我们点的最好的东西。烤蔬菜没有调味。糟糕透了。远离它。适合一边欣赏美景一边喝酒（饮料实际上相当不错）。我没有住在酒店，所以无法评价房间。从餐饮的角度来看，他们力求更高水平，但缺乏提供该服务的经验。在分享了我们的反馈后，他们送了一份甜点作为遗憾的礼物，但味道同样不佳——提拉米苏没有饼干，只有巧克力奶油。负责做出这些决定的人应该重新思考人们为什么来意大利以及他们对餐饮的期望。 （原文） We visited the restaurant and it was overall a terrible experience. Steak was unseasoned, no salt or pepper on the table. Starters taken away before serving main dish. Lobster was super chewy. The only sauce to the steak was ketchup. French fries were actually best thing we ordered. Grilled vegetables were not seasoned. Terrible. Stay away. Good for drinks with view (drinks were actually quite good). Didn’t stay in the hotel so can’t evaluate the room. From dining perspective they aim for higher grade but lack in experience to deliver. After sharing our feedback they gave a dessert as a sorry gift, but again it was lacking in taste - tiramisu without the biscuit only cream in chocolate. Whoever is in charge of making these decision should rethink why people actually come to Italy and what they expect from dining.

（由 Google 翻译）去了这家餐厅——真是令人失望。牛排吃起来就像嚼一只旧靴子，西葫芦呢？冰凉冰凉的，油光锃亮。我抱怨的时候，服务员却试图用“就是这么上菜”来敷衍。简直是胡扯。又冷又油腻可不是什么风格，简直是灾难。为了让我闭嘴，他们把小费从账单里扣掉了，不过说实话——省省吧。去别家吧；周围有很多更好的选择。 （原文） Went to this restaurant—what a letdown. The steak was like chewing on an old boot, and the zucchini? Stone-cold and dripping in oil. When I complained, the waiter tried to brush it off with “that’s how it’s served.” Absolute nonsense. Cold and greasy is not a style, it’s a disaster. They knocked the tip off the bill to keep me quiet, but honestly—save yourself the trouble. Go somewhere else; plenty of better options around.

（由 Google 翻译）糟糕的客户服务！！！我和我的伴侣原本非常期待入住这家酒店，但不幸的是，我7个月大的女儿、我的伴侣和我本人在抵达前一周感染了新冠病毒。我们都病得很重，不得不取消所有的度假计划。这家酒店毫无同情心。不退款，不提供积分，而且……不退款，你就损失了1000多美元。我再也不会住这里了，也不会向任何人推荐这家酒店。小心点。 （原文） HORRIBLE CUSTOMER SERVICE!!! My partner and I were very excited to stay at this hotel and unfortunately my 7-month-old daughter, my partner, and myself got COVID a week before our arrival. We were all very ill had to cancel all our vacation plans. This hotel had no sympathy what so ever. No partial refund, no credit, and SIMPLE No refund you just lost more than $1k respond. I will never stay here again and will never recommend this hotel to anyone. BE CAREFUL.

（由 Google 翻译）我们想找一家环境私密、可以俯瞰湖景的餐厅享用晚餐，这时看到了瓦伦纳Casa du Lac餐厅的广告，感觉那里简直完美。可惜的是，我到达后，服务员态度很不礼貌。她没等我解释清楚需求，就让我离开，因为这里是私人场所。直到我解释清楚，我特意前来，而且我是埃斯特别墅的客人，想在餐厅安排一场六人晚餐，她才改变态度，变得友善起来。 我对这位服务员的待客之道感到非常失望，最终我委婉地告诉她，我不再感兴趣了。 幸运的是，在这次令人失望的经历之后，我终于在西普雷塞别墅享受到了专业的服务和美味的晚餐。我强烈推荐这家餐厅，因为它为客人提供无可挑剔的服务，员工也非常专业。 （原文） Mentre cercavamo una cena con vista sul lago in un ambiente riservato, abbiamo visto la pubblicità del ristorante Casa du Lac a Varenna e ci è sembrato il posto perfetto.Purtroppo, quando sono arrivato, la cameriera ci ha trattato in modo davvero inappropriato, non ha aspettato che le spiegassi cosa volevo, mi ha detto di andarmene perché era un posto privato.Solo dopo che le ho spiegato che lo sapevo e che ero lì proprio per quello e che sono ospite della Villa d' Este e voglio organiza una cena di 6 persoane nell loro ristorante , ha cambiato atteggiamento e ha iniziato a essere gentile. per il modo in cui sono stata trattata da una persona che è semplicemente una cameriera sono rimasta davero delusa e alla fine con delicateza li ho detto che non mi interesa più Fortunatamente, dopo questa deludente esperienza, ho potuto contare su un servizio professionale e su un'ottima cena a Villa Ciprese, un posto che consiglio per l'impeccabile trattamento riservato ai suoi ospiti e per la professionalità del personale.

（由 Google 翻译）我们在这家餐厅吃了一顿，这是我们在科莫湖吃过的最糟糕的一餐。食物价格过高，又冷又不好吃。我们都没吃完。服务很慢，尽管我们预订了座位，但等了40分钟才点菜。别来这家餐厅，省钱。 （原文） We ate at the restaurant and it was the worst meal we had in Lake Como. The food was overpriced and cold, and did not taste good. None of us finished our plates. The service was slow and we did not order until after 40 minutes of being seated at our table despite having a reservation. Skip this place and save your money.

（由 Google 翻译）性价比太差了。房间是上个世纪的，连咖啡机都没有。你只为欣赏美景付费。每晚500欧元（不含早餐）+停车费30欧元+每只狗每天40欧元。没有湖边通道和游泳池。早餐不是在酒店官网宣传的露台上供应，而是在另一家酒店。 （原文） Preis-Leistung unterirdisch. Zimmer sind aus dem letzten Jahrhundert, es gibt nicht mal eine Kaffeemaschine. Man zahlt nur für die Aussicht. 500€ die Nacht ohne Frühstück + 30€ parken + 40€ Hund pro Tag. Kein Seezugang oder Pool. Frühstück wird nicht wie auf der im Internet beworben Terrasse serviert, sondern in einem anderen Hotel.

（由 Google 翻译）非常失望：我花了540欧元在这家所谓的豪华酒店预订了一晚：我们被安排在距离前台10米的一楼房间，对讲机的噪音非常大，游泳池和早餐都在另一家步行5分钟的酒店，抵达后和酒店停车场都没有停车位，而且公共停车场一开始就满了。唯一的优点是早餐和湖景。 （原文） Une très grande déception : j’ai réservé une nuit a 540 euros dans ce soi-disant hôtel de luxe : on nous a donné une chambre au rdc à 10 mètres de la réception avec le bruit des talkies-walkies walkies à tue tête, la piscine et le petit déjeuner étaient dans un autre hôtel à 5 minutes à pied, pas de place de parking à notre arrivée ni dans le parking de l’hôtel et le parking public était complet au début. Le seul point positif était le petit déjeuner et la vue sur le lac.

（由 Google 翻译）我们去了Hotel Villa Cipressi酒店探索花园，10欧元的门票绝对物超所值。科莫湖的景色令人叹为观止——宁静、浪漫，非常适合拍照。花园维护得很好，在美丽的自然风光中漫步，感觉非常惬意。 我们在著名的入口处排队拍照，但队伍非常拥挤，我们等了一个多小时。有些人不慌不忙，这可以理解，但这确实拖慢了我们的进度。如果酒店能增加一名工作人员来管理排队，大概允许每人2分钟左右的等待时间就好了。这点小小的改变可以让每个人的体验都更加顺畅。 拍完照后，我们在酒吧喝了一杯。我们没有提前查价，一杯Aperol Spritz要18欧元——确实有点贵，但考虑到这样的景色，这个价格也还可以理解。 总而言之，这是一次美好的体验，我们一定会再来的。只需稍加改进，就能完美！ （原文） We visited Hotel Villa Cipressi to explore the gardens, and it was absolutely worth the €10 entry fee. The views of Lake Como were stunning – peaceful, romantic, and perfect for photos. The gardens are well kept and offer a lovely walk through nature with gorgeous backdrops. We queued at the famous gate for a photo, but the line was quite hectic and we ended up waiting over an hour. Some people took their time, which is understandable, but it did slow things down a lot. It would be great if the hotel added a staff member to help manage the queue, maybe allowing around 2 minutes per person. That small change could make the experience smoother for everyone. After finally getting our photo, we enjoyed a drink by the bar. We didn’t check the price in advance, and a glass of Aperol Spritz came to €18 – definitely on the pricey side, but with that view, it's somewhat understandable. All in all, it was a lovely experience and we’ll definitely be back. Just a few improvements could make it perfect!

（由 Google 翻译）我们游历了意大利，入住过许多令人叹为观止的酒店，还结识了不少热情友好的当地人，甚至组建了自己的Vespa摩托车小队。然而，接下来却是Villa Cipressi酒店——度假失望的终极篇章。 几个月的精心策划、友好的邮件往来和确认，原本是为了让我们的30周年纪念日像冰淇淋一样完美无瑕？结果却徒劳无功。办理入住简直是一场混乱的奥运会： “你有停车证吗？” “没有。” “哦，等等，你有。” （半小时后。） 等待期间，我们被要求自己去取行李——行李就停在酒店门口的车里——因为，当然，自助式浪漫现在在意大利可是风靡一时。 房间？号称升级了。根据我的预订，实际上是降级了。实际上，它更像是“海外留学用的汽车旅馆”。床像石化的木头，枕头比我的乐观还扁平，毛巾都能用来打磨家具了。淋浴门没关上，不过嘛——还有什么比一起把浴室弄得水漫金山更能体现亲密感呢！ 早餐？直到第二天才揭晓，简直像国家机密一样。阳台？因为婚礼关闭了——就在我们窗户正下方。不过，她说晚上10点就关了！酒吧和 餐厅？也关了，因为显然整个酒店的人都去参加婚礼了。（想象一下“汤之纳粹”的语气：“没你的份！”🍷） 接下来才是真正的重头戏：花园。哦，那著名的花园！只不过每次进去都要收费——即使你是酒店客人，他们也会不情愿地让你写账单，然后带着一丝嘲讽，打开玻璃门。因为没有什么比走过自己的房间还要门票更能体现“专属入住”的了。公共花园关闭的时候？酒店的花园也跟着关闭。没错——付了钱却被拒之门外，无法进入这片天堂。 当时我们只能笑了。所以，五星好评！绝对还会再去那里拉屎。💩 （原文） We traveled across Italy, stayed in jaw-dropping spots, and met enough kind locals to start our own Vespa gang. Then came Hotel Villa Cipressi — the final boss of vacation letdowns. Months of careful planning, friendly emails, and confirmations to make our 30th anniversary smooth as gelato? Useless. Check-in was an Olympic event in chaos: “Do you have a parking pass?” “No.” “Oh wait, yes you do.” (Thirty minutes later.) While waiting, we were invited to fetch our own luggage — from the car parked right out front — because, of course, self-service romance is all the rage in Italy now. The room? Allegedly upgraded. Downgrade per my reservation. In reality, it was more “Motel 6 study abroad.” The bed was petrified wood, the pillows flatter than my optimism, and the towels could sand furniture. Shower door didn’t close, but hey — nothing says intimacy like flooding your bathroom together! Breakfast? Hidden like a national secret until day two. The veranda? Closed for a wedding — directly below our window. But, it will shut down at 10PM she said! The bar and restaurant? Also closed, because apparently the entire hotel attended that wedding. (Cue the Soup Nazi voice: “No wine for you!” 🍷) Now for the real kicker: the gardens. Oh, the famous gardens! Except you’ll be asked to pay admission each time you enter — even if you’re a guest, then they begrudgingly ask you name a check, then with a sneer, the glass door is opened. Because nothing screams “exclusive stay” like being asked for tickets to walk past your own room. And when the public gardens close? So do the hotel grounds. That’s right — locked out of paradise while paying to be there. At this point, all we could do was laugh. So sure, 5 stars. Would absolutely poop there again. 💩

（由 Google 翻译）我只是在批评他们对待潜在客户的粗鲁和令人不快的态度。 我预约了这家机构，想为我女儿的洗礼做准备。 到达前不久，我打电话问他们是否可以停车。伊拉里亚女士回复说几分钟路程外就有一个停车场。现在我不禁想问：你们对待潜在客户的态度和关怀是这样的吗？参观机构需要支付室外停车费吗？就为了半小时的参观时间？而且，我预约的时候根本没被告知这些。 我们开车四处转了转，尽管我们带着新生儿开了一个半小时，但我们还是拒绝参观，因为他们缺乏礼貌和体贴。 （原文） Recensisco solo per la scortesia e l’approccio sgradevole con ipotetici clienti. Prenoto un appuntamento con la struttura per poterla visionare al fine di festeggiare il battesimo di mia figlia. Poco prima dell’arrivo chiamo e chiedo di poter parcheggiare l’auto, mi risponde la signora Ilaria dicendo che c’era un autosilo a pochi minuti dalla struttura. Ora mi chiedo: è questo l’atteggiamento e la cura che si ha di un ipotetico cliente? Per visionare la struttura devo pagare il parcheggio esterno? Per solo mezz’ora di visita ?Tra l’altro neanche mi era stato detto in fase di prenotazione. Abbiamo girato, nonostante un’ora e mezza di auto con una neonata in macchina e ci siamo rifiutati di vedere la struttura dato il poco tatto e garbo.

（由 Google 翻译）我和丈夫在Villa Cipressi度过了一段美好的时光。房间的景色美得令人难以置信，酒店本身也很漂亮。工作人员乐于助人，态度友好。早餐也很不错。而且，花园的入口/花园的景色更是物超所值。我们一定会再来的！ （原文） My husband and I had such a lovely stay at Villa Cipressi. The views from our room were incredible and the hotel itself is beautiful. The staff were helpful and friendly. The breakfast was a nice addition. And the access to the gardens / views from the gardens made it even more worth it. We will definitely be back!

（由 Google 翻译）我在科莫湖畔的奇普雷西别墅酒店 (Hotel Villa Cipressi) 拍摄了一场婚礼，那里的景色简直美得令人窒息——每个方向都像明信片一样。光线、群山、湖水，一切都如梦似幻！ 美丽的花园、蜿蜒的小路，到处都是绝佳的拍照地点，可以俯瞰整个湖面。这里是我最爱的地方之一！ （原文） I shot a wedding at Hotel Villa Cipressi on Lake Como and the views are just unreal - every direction you look is a postcard. The light, the mountains, the water, it’s all just so dreamy! Beautiful gardens, winding little paths, and the prettiest spots for photos everywhere, overlooking the lake. One of my favourite places in the world!

（由 Google 翻译）省下钱买张花园通行证吧，千万别住这里。服务差到极点。入住体验糟糕透顶，夜间前台态度极其恶劣。白天的员工总是忘记我们是客人，还不停地冲我们喊要钱进门。退房时我把两件外套落在了衣柜里，发邮件询问能否找回，结果一周过去了杳无音信。现在我已经回家了，外套也彻底找不到了。 房间空荡荡的，感觉像个医院病房。毯子也特别差劲。除了露台和花园的景色，这里的一切都糟透了。千万别推荐任何人来这里！考虑到这是我意大利之旅的第一站，我真是又失望又难过，竟然把这么重要的一站安排在这里。太令人失望了。 （原文） Save your money and buy a pass to the gardens but definitely don’t stay here. The worst customer service. Check in was awful and the night reception was incredibly rude. The day staff kept forgetting we were guests and kept yelling at us to pay to get in. I left 2 jackets in the closet upon check out and emailed to see if I could get them back somehow, Still no response a week later. Now I have lost the jackets completely as I am home now. The room was bare and felt like a hospital room. The blankets were terrible. Everything about this place is awful except the terrace views & the gardens.Do not recommend to anyone to stay here ever! Considering this was my first stop on our Italy travels I am disgusted and saddened I chose this place to be so important on my list of travels. Huge disappointment.

（由 Google 翻译）我们的评论只针对 Villa Cipressi 的花园和酒吧。 花园非常漂亮：门票有点贵，但景色和宁静的环境绝对值得，尤其是在人不多的时候。🌿 酒吧的鸡尾酒非常棒，还附赠薯条和橄榄。唯一的缺点是：就价格而言，你必须站起来点餐和付款。 总的来说，这是一次美妙的体验，环境和宁静的氛围绝对值得。 （原文） Notre avis concerne uniquement le jardin et le bar de la Villa Cipressi. Le jardin est splendide : l’entrée est un peu chère, mais la vue et le calme en valent la peine, surtout quand il n’y a pas trop de monde. 🌿 Au bar, les cocktails étaient excellents, servis avec chips et olives offertes. Petit bémol : pour le prix, il faut se lever pour commander et payer. Une belle expérience dans l’ensemble, à faire pour le cadre et l’ambiance paisible.

（由 Google 翻译）我们在比安卡雷莱斯酒店度过了一个浪漫的周末，简直可以称之为莱科的瑰宝。酒店现代典雅，维护得一丝不苟。房间宽敞明亮，一尘不染，装饰高雅，充满现代气息，可欣赏到湖泊和周围群山的壮丽景色。 工作人员非常友好专业，总是面带微笑，随时满足您的各种需求。餐厅尤其值得一提：早餐丰盛优质，采用新鲜的当地食材烹制而成。我们还在那里享用了一顿晚餐，菜品无论是外观还是味道都堪称一流。 酒店地理位置优越：环境安静，距离莱科市中心仅几分钟路程。无论是探索湖景，还是在精致温馨的氛围中放松身心，这里都是理想的下榻之地。 强烈推荐给那些寻求优雅住宿体验并感受地道温暖的客人。我们一定会再来的！ （原文） Abbiamo soggiornato all’Hotel Bianca Relais per un weekend romantico e non possiamo che definirlo un vero gioiello a Lecco. La struttura è moderna, elegante e curata nei minimi dettagli. Le camere sono spaziose, pulitissime e arredate con gusto contemporaneo, con una vista spettacolare sul lago e sulle montagne circostanti. Il personale è stato estremamente cordiale e professionale, sempre disponibile a soddisfare ogni esigenza con il sorriso. Un plauso particolare al ristorante: la colazione era ricca e di altissima qualità, con prodotti freschi e locali. Abbiamo anche cenato lì una sera e il livello della cucina è davvero eccellente, sia per la presentazione che per i sapori. La posizione è perfetta: tranquilla ma a pochi minuti dal centro di Lecco. Ideale come base per esplorare il lago o semplicemente per rilassarsi in un ambiente raffinato e accogliente. Consigliatissimo a chi cerca un soggiorno di classe con un tocco di calore autentico. Torneremo sicuramente!

（由 Google 翻译）这是一家真正迷人的精品酒店，只有十间客房，每个细节都别具匠心。我们的房间拥有令人惊叹的美景，细节之处也令人惊艳。酒店房间内设有桑拿房和按摩浴缸，早餐美味可口，摆盘精致。虽然不在科莫市中心，但这家酒店却比市中心好太多了！宁静祥和，正是我们所需要的。我和丈夫非常喜欢这里，以至于我们一整天都待在酒店里，根本不想离开。这是一次多么美好而宁静的体验啊！ （原文） A truly charming boutique hotel with only ten rooms, and every detail feels special. Our room had an incredible view, and the details were stunning. The hotel room has a sauna and jacuzzi inside, and the breakfast was delicious and thoughtfully presented. Despite not being in the center of Como, it turned out to be waaay better!! calm, relaxing, and exactly what we needed. My husband and I enjoyed it so much that we stayed in the hotel the whole day without even wanting to leave. Such a wonderful and peaceful experience.

（由 Google 翻译）我不知道该如何形容这家美妙的Realis酒店。一切都完美无瑕，令人心醉神迷，细致入微，甚至连最细微的细节都精心呵护。华丽的房间、令人叹为观止的景色、顶级的美食，以及无可挑剔、无比友善的员工。我找不到任何缺点。 我很快就会再来。 （原文） Non saprei da dove iniziare a descrivere questo fantastico Realis. Semplicemente tutto perfetto, incantevole e super curato in tutti i minimi dettagli. Camere stupende, vista mozzafiato, cucina di altissima qualità e personale impeccabile oltre che gentilissimo. Non sono in grado di trovare una nota negativa. Tornerò molto presto

（由 Google 翻译）地理位置优越，我们的房间非常棒，景色优美。团队非常周到，尤其是 Luis 和 Roldán (Rólda)。我们一定会再来的。 这里风景优美，我们的房间非常棒，景色优美。团队非常周到，尤其是 Luis 和 Rólda。这是一次值得再次体验的经历。 （原文） El sitio es espectacular y nuestra habitación fue una pasada con vistas preciosas. El equipo no podría haber sido más atento, sobre todo Luis y Roldán (Rólda). A repetir. A beautiful place and our room was amazing with beautiful views. The team couldn’t have been more attentive, especially Luis and Rólda. An experience to be repeated.

（由 Google 翻译）警告 - 鉴于Bianca Relais酒店存在欺诈行为且缺乏专业素养，切勿预订。我的经历简直是一场噩梦，表明他们使用欺诈手段收取不合理的取消费用。 事情是这样的： 1) 他们声称我进行了第二次虚假预订：我只进行了一次预订。但在我取消预订后，酒店竟然声称我进行了两次预订，并试图向我收取巨额取消费用，而我从未进行过预订，也对此一无所知。这要么是系统重大错误，要么更有可能是他们故意制造虚假预订来诈骗顾客。 2) 收取超过1000欧元：这个“幽灵”预订的取消费用每晚超过1000欧元——对于一个根本不存在的预订来说，这简直太离谱了。 3) 糟糕且粗鲁的客户服务：我尝试过发送电子邮件和致电，但他们只给出了毫无意义的回复。当我终于接通电话时，他们却拖延了，说他们的部门已经下班了，需要48小时，而我“到达”的时间其实不到48小时。 4）他们对我妻子大喊大叫：预订团队终于回复我了，却只是说要从我的卡里扣款，而我并没有预订。我妻子打电话过来想解决这个问题，他们又对她大喊大叫，说她无能为力。简直无法接受！ 5）总经理同样糟糕，傲慢自大：我们甚至尝试联系区域经理，但他同样不提供帮助、粗鲁无礼、尖酸刻薄，尤其是在我妻子说我们会升级此事之后。他拒绝在电话里和我说话，说没什么好说的，他们会继续收取取消费用。 6）很明显，这家酒店正在努力实现收入最大化。同一天，他们有很多500欧元或更低的房间可用，但他们声称无法退款，因为房间已经订满了，会损失收入。如果你现在去看看，就会发现酒店的折扣已经降到每天250欧元了…… 总结：这家酒店从我这里偷走了1000多欧元，而我根本没预订过。他们没有提供任何真正的证据，而且对我们非常差。这不仅仅是服务差，简直就是个骗局。 请注意：如果你在这里预订后取消预订，他们可能会声称你还有另一个你没预订的预订，并试图向你收费。为了保护你的资金和安心，最好不要来这家酒店。 （原文） Warning - Do NOT book with Bianca Relais given their fraudulent practices and lack of professionalism. My experience was a total nightmare, showing they use a fraudulent scheme to charge unjustified cancellation fees. Here’s what happened: 1) They Claimed a Fake Second Booking: I made just one booking. But after I cancelled it, the hotel shockingly claimed I had two bookings and tried to charge me a huge cancellation fee for a reservation I never made and knew nothing about. This is either a major system error or, more likely, them intentionally creating fake bookings to scam people. 2) Charged over 1,000 Euro: The cancellation fee for this "ghost" booking was over €1,000 per night – It's absolutely outrageous for a booking that didn't exist. 3) Terrible, Rude Customer Service: I tried emailing and calling, but they gave me generic, useless replies. When I finally got someone on the phone, they stalled, saying their department was closed and they needed 48 hours, even though my "arrival" was less than 48 hours away. 4) They Screamed at My Wife: When the reservations team finally responded, they just said they'd charge my card for a booking I didn't make. When my wife called to sort it out, they screamed at her and said there was nothing she could do. Unacceptable! 5) The General Manager Was Just as Bad and Patronizing: We even tried contacting the area manager, but he was equally unhelpful, rude, and sarcastic, especially when my wife said we'd escalate this. He refused to speak to me on the phone saying that there's nothing to speak about and that they will proceed with the cancellation fee 6) It is clear that the hotel is trying to maximize revenue. On the same day, they had plenty of rooms available for 500 euros or less yet they claimed that they cant refund us because they are fully booked and will lose on the income. If you check right now, you will see that the hotel is discounted down to 250 euros a day... Bottom line: This hotel stole over €1,000 from me for a booking I never made. They offered zero real proof and treated us terribly. This isn't just bad service; it's a scam. Be warned: If you book here and cancel, they might claim you had another booking you didn't make and try to charge you. Stay away to protect your money and peace of mind.

（由 Google 翻译）我们在Bianca Relais的住宿体验简直令人难忘。套房绝对非凡——优雅舒适，每个细节都经过精心设计。但真正让一切与众不同的是工作人员：他们无比友善、细心周到，总是乐于为我们付出。他们为这一刻的特别体验做出了巨大的贡献，我们对此深表感激。 （原文） Our stay at Bianca Relais was simply unforgettable. The suite was absolutely exceptional — elegant, comfortable, and with every detail carefully thought out. But what truly made the difference was the staff: incredibly kind, attentive, and always ready to go above and beyond for us. They played a big part in making this moment so special, and we are deeply grateful.

（由 Google 翻译）欺诈指控——这家酒店重复了我们的预订，我们取消了自认为唯一的预订，但他们却向我们收取了相当于全额房费的取消费，而我们并不知道还有第二个预订。在处理过程中，酒店员工48小时没有回复我们，尽管他们承认系统存在问题，但预订经理和总经理仍然对我们极其粗鲁。虽然我们没有入住这家酒店，但我还是想提醒大家两点： 1）在他们的网站上直接预订时要非常小心，尽量使用第三方预订，因为他们的系统不稳定。 2）所有员工都自负、自以为是，并且对顾客嗤之以鼻，我无法想象他们会提供令人满意的服务。 我的个人建议：科莫湖每晚1000欧元，有很多更好的选择，无论如何都不要选择这家酒店。 （原文） Fraud charges- this hotel duplicated our reservation, and while we cancelled what we thought was the only reservation they are charging us cancellation fee of the full room price for a second booking we did not know we have. In the resolution process, after 48 hours of unresponsiveness from the hotel staff we were treated with extremely rude behavior of the reservation manager as well as the general manager despite their acknowledgement of system issues. While we have not stayed at the hotel, i am warn ling everyone of 2 things: 1) be very careful when making direct bookings on their website and try to use third parties, given the instability of their systems 2) there is so much ego and entitlement and treating customers with ridicule within all the staff that i cant imagine they would offer acceptable service My personal recommendation: for 1000 euros per night there are soooo many nicer options in lake como, avoid this hotel at all cost

（由 Google 翻译）我在这家酒店的住宿体验真是令人失望。为了到达我的房间，我不得不穿过狭窄、光线昏暗、没有标记、地毯破旧的走廊。我甚至在迷宫般的走廊里迷路了。为了到达我的房间，你还得爬下一段陡峭且不太容易的楼梯。 酒店的整体外观显得有些陈旧：家具仍停留在上世纪80年代，浴室让人想起了奶奶家，毛巾薄如纸，没有肥皂盒，灯光昏暗。房间里没有冰箱（标准间里），一台很小的（大概19英寸）电视摆放位置也不太好，床吱吱作响，家具也因年久而泛黄。床罩上甚至还有洞。 我的房间没有无线网络，前台虽然有人，但显得有些冷漠疏离。床垫和枕头很不舒服，墙壁非常薄，完全没有隔音效果：我能清楚地听到隔壁房间传来的声音和电视机的声音。 早餐简陋乏味，而且完全没有提到过敏原信息，这在如今的时代很难接受。 唯一的优点：热水淋浴和酒店的中心位置。然而，就其提供的服务和舒适度而言，价格实在太高了。 总而言之，我不会再次入住，也不推荐。 （原文） Il mio soggiorno in questo hotel è stato decisamente deludente. Per raggiungere la camera ho dovuto attraversare angusti corridoi con moquette consunta, poco illuminati e privi di indicazioni: mi sono persino smarrito in questo dedalo di passaggi. Per arrivare alla stanza, inoltre, bisogna scendere una ripida scala non proprio agevole. L’aspetto generale della struttura è vecchio: arredamento fermo agli anni ’80, bagno che ricorda quello della nonna, asciugamani sottili quasi come carta, portasapone assente e illuminazione scarsa. In camera nessun frigo (nelle standard), una TV minuscola (forse 19 pollici) mal posizionata, letti cigolanti e mobili ingialliti dal tempo. Il copriletto era addirittura bucato. La connessione Wi-Fi non arrivava nella mia stanza e il personale della reception, seppur presente, mi è sembrato piuttosto freddo e distaccato. Materasso e cuscino risultavano scomodi, e le mura sottilissime non isolavano affatto dai rumori: ho sentito chiaramente le voci e la TV provenire dalla camera adiacente. La colazione è stata triste e minimale, senza alcuna menzione agli allergeni, cosa oggi difficile da accettare. Le uniche note positive: la doccia calda e la posizione centrale dell’hotel. Tuttavia, il prezzo richiesto è decisamente troppo alto per i servizi e il comfort offerti. In conclusione, un soggiorno che non rifarei e che non posso consigliare.

（由 Google 翻译）这个地方魅力十足，简直太棒了：位于市中心，几乎所有地方都在步行距离内。房间很安静，虽然地处市中心，干净整洁，即使这栋楼本身也有些年头了，但一切看起来都如计划中一样。我母亲行动不便，我们被安排了一间可以使用助行器的房间。此外，工作人员非常友好，乐于助人，无论是白天还是晚上，当我们晚饭后想在客厅喝一杯时，他们都非常热情。真的，真的是一次非常棒的体验！ （原文） The place is extremely charming and is absolutely fantastic: Absolutely central in the city with almost everything within walking distance. The rooms were quiet, even though it is so central, clean and neat, and even though the building itself has a few years behind it, everything seemed as planned. My mother is walking poorly and we were given a room that was accessible with a walker. In addition, the staff was extremely nice and helpful, both during the day and in the evening, when we wanted to have a drink in the living room after dinner. Really, really a nice experience!

（由 Google 翻译）我和男朋友从米兰来到科莫度假。酒店非常棒，价格也公道。地理位置优越，就在市中心，周围有很多商店。唯一的遗憾是房间有点小，浴室也小，而且没有阳台。工作人员热情友好，食物美味，他们把我们当成王子和公主一样对待。总的来说，这家酒店值得好评。我们度过了一段美好的时光。 （原文） Siamo venuti io e ragazzo da milano a Como per ferie. Hotel davvero caruccio con prezzi decenti alla portata di tutti posizione ottima.all centro dove ci sono negozi,solo peccato x la camera sia un poco piccola bagno piccolo e senza balconcino.personale cordiale e gentile piatti buoni ci anno tratati da principe e principessa.hotel tutto sommato merita una buona recensione ci siamo trovati da dio.

（由 Google 翻译）在取消了格里安泰卡德纳比亚的另一家酒店后，我们在最后一刻预订了这家酒店；选择这家酒店是因为靠近市中心、缆车和游船。酒店看起来很旧，老式家具、小电视、旧枕头和奇怪的小毛巾……我们用的是厨房纸巾之类的毛巾。 我们三人间的清洁服务还可以，可惜没有冰箱，不过我们设法做到了。 我们的房间视野不太好，因为隔壁是另一栋当地的老建筑，两栋楼之间有一条小街。实际上，当我们打开窗户时，你可以看到隔壁房间或阳台上的一切。我们也接受这一点，但我们在入住时不知道/没有听到的是噪音。噪音从深夜到午夜一直很大，清晨垃圾车的噪音很大，材料运到隔壁大楼维修时也很吵。 我们也试着适应这种情况，尽管早上六七点就起床，这确实让人难以忍受。 酒店员工的态度让我们感到不舒服，当然不是所有员工，但其中几位员工的态度让我们感到震惊。我们不是普通的游客，我们为酒店和邮轮行业工作，对于我们这些在澳大利亚和欧洲的人来说，酒店员工的这种态度非常奇怪。更具体地说，前台和早餐服务员根本没有接受过酒店行业的培训，虽然有些是外国人，但他们假装不会说英语……不幸的是，我们会说意大利语，我们仍然可以很容易地尝试进行正常的对话，或者提出一些对他们来说很难理解的简单要求。 举个简单的例子：点一杯加开水的低咖啡因美式咖啡！很简单。 比如，对吉斯莱恩来说，这简直是不可能的……假装她听不懂。我们用意大利语交谈，试图理解，但她脸上的表情却比糟糕的态度更糟糕！经理也持同样的态度，所以……然后我们意识到，缺乏经验和态度是缺乏培训造成的。 当然，不是所有女孩都一样。 在接待处，我们又一次与一位意大利女士的令人震惊的经历。我们想记下她的名字，但让我们震惊的是，我们不应该从她那里得到她们的名字（她们的制服上没有名牌），因为她不高兴我们写她们的坏话！！！！！她是意大利人，黑色短发，有点超重……很抱歉指出这些细节，但这些是我们有权知道的全部。这位女士拒绝告诉我们她们的名字，只是说她不高兴我们写她们的坏话！！！难以置信，对吧！！！ 如果服务这么差，食物种类也很少，我们试着要炒蛋、煎蛋或煎蛋，却被告知需要额外付费，因为早餐菜单上只有煮鸡蛋。面包种类很硬，果汁选择很少……其实每天只能找到两盒苹果汁或橙汁。 地理位置绝佳，靠近商店和船只，周围有很多餐厅，而且步行5分钟就能到著名的大教堂。 很遗憾……我们推荐这家酒店仅仅是因为它的地理位置。服务方面，非常差。 （原文） We ended up booking this hotel the last minute, after cancelling another hotel in Griante Cadenabbia; we decided for this one in order to be near the centrum, the Funicolare, cruising boats. Hotel looks old, old fashioned furniture, small tv, old pillows and tiny weird face towells...we use such towels as kitchen towells. Cleaning service was ok in our triple room, unfortunately we had no fridge but we managed. Our room view was not so great, as another local, old building was next door with a tiny street in between the 2 buildings. Actually, when we were opening the window, u could see everything inside the rooms of the neighbours or their balconies. We were ok with this also but the what we didn't know/hear at check'in was the NOISE. NOISE late evenings until midnight, huge noise early mornings with Trash trucks, huge noise with materials carried to the next building for repairs. We tried to get along also with this, although it was hard to have such wake-ups starting with 6-7am. Discomfort came from the hotel staff, not all of course but with few of them we were shocked about their attitude. We are not simple tourists, we work for the hotel and cruising industry and for us in Australia and Europe, it is very weird to have such attitude from a hotel employee. To be more specific, Receptionists and Breakfast staff ladies have absolutely no training for the hotel industry, although some are foreigners and they pretend they do no not speak English......unfortunately for them, we speak Italian and was easy to us to still try and have a decent conversation or to request simple things which were really hard for them to understand. Just a simple example: to ask for a Decaf Coffee Americano with added boiled water on top! Simple. For Gislaine for ex. was impossible....pretending she doesn't understand. We spoke in Italian in order to understand but face grimaces were more than a terrible attitude! Same attitude was backed-up by the Manager so.....then we realized that the lack of experience and attitude comes from the lack of training. Of course not all girls were the same. At Reception, again another shocking experience with an Italian lady, we would like to write down her name but we were shocked to hear that we are not supposed to get their names ( name tags are not existing on their uniforms) from her as she is not happy if we will write bad comments about them!!!!! She is Italian, short black hair and little overweight.....sorry to point down such details but this all that we were entitled to know. This lady refused to give us their names, mentioning simply that is not happy that we will write bad things about them!!! Unbelievable, right!!! If service was so poor, food variety was also poor, we tried to ask for scrambled eggs or omelette or fried eggs and we were told that we need to pay extra as only boiled eggs were included into the breakfast menu. Bread types were very hard, juices very poor selection....actually you can find daily 2 carton boxes of apple juice or orange juice. Location is perfect, near the shops, near the boats, you have plenty of restaurants around as well as the famous Cathedrale, 5 walking min away. Sorry to say.....we recommend it ONLY for the location purpose. In terms of services, very poor.

（由 Google 翻译）我出差在这家酒店住了两晚。 酒店位置优美，交通便利，位于市中心，距离火车站仅几分钟路程，离湖边也只有几步之遥。 早餐丰盛美味，咖啡也很棒。房间里有水壶。工作人员非常友好！ （原文） Sono stata in questo hotel due notti per lavoro. La posizione è bellissima, comoda e centrale, a pochi minuti dalla stazione e a tre passi dal lago. Colazione buona e ricca, caffe molto buono. Bollitore in camera. Personale veramente gentile !!

（由 Google 翻译）市中心小型酒店，交通不便。工作人员友好，能讲多种语言。酒店建筑前身是修道院，这一点显而易见。房间非常简陋，没有装饰，家具也比较老旧。早餐非常简陋。 酒店品质过高，价格过高，毕竟是两星酒店，而不是三星酒店。 （原文） Petit hôtel de centre ville, accès pas évident. Personnel accueillant et parlant plusieurs langues. La bâtisse est un ancien couvent et ça se voit. Chambres très simples sans déco, mobilier ancien. Petit déjeuner très simple. Prix exagéré pour la qualité qui est du 2* et non du 3*.

（由 Google 翻译）糟糕的体验。第一个迹象是：自动门坏了，我们不得不推开沉重的、半锁着的门才能进去。两天半过去了，门还是坏的。我们发现预订出了问题（我们订的是单人间而不是双人间），于是申请升级房间，并表示愿意支付差价。房间简陋过时。床垫很差，只有两个很矮的枕头，家具很糟糕，电动百叶窗关不上，整晚都透光。现在到了压轴大戏……升级两晚竟然花了我们120欧元（另加旅游税），考虑到我付款后立即查看，发现单人间和双人间差价35欧元，这笔钱真是不合理。因此，出于礼貌和诚实，我们本应该升级到70欧元，但事实并非如此。不用说，我们再也不会来这家酒店了，在我看来，它给的星级实在太多，与它提供的服务价值不符。如果您只需要这个的话，唯一的优点就是位置。 （原文） Esperienza negativa. Il primo segnale: la porta 'automatica' è rotta ed entriamo spingendo noi pesanti ante semibloccate.Dopo due gioni e mezzo è ancora rotta. Scopriamo che c'è stato un problema con le prenotazioni (una singola invece che una doppia) e quindi chiediamo ed otteniamo l'upgrade dicendo che pagheremo la differenza. La camera è spartana e vetusta. Materassi cattivi, due soli cuscini molto bassi, arredamento orribile e la tapparella elettrica che non si chiude lasciando filtrare luce tutta la notte. Veniamo al gran finale...l'upgrade per 2 notti ci costa ben 120 euro (più la tassa di soggiorno), uno sproposito considerando che subito dopo aver pagato ho controllato e la diifferenza tra il prezzo di una singola e quello di una doppia è di 35 euro. Decenza ed onestà avrebbe voluto, dunque, che venissero richiesti 70 euro, ma così non è stato. Inutile dire che non torneremo mai più in questo luogo che ha, a mio avviso, diverse stelle di troppo rispetto al reale valore del servizio che viene offerto. Unico lato positivo la posizione, se vi basta

（由 Google 翻译）索拉卡比亚蒂别墅 (Villa Sola Cabiati) 是意大利风情的化身，这里的宏伟墙壁将传统、艺术和浪漫完美地融为一体。虽然别墅本身就是一件优雅的杰作，但真正让它与众不同的是其无可挑剔的员工。他们对保护和分享别墅遗产的奉献精神是非凡的。他们以最高水平的豪华待客之道运营，同时充满热情和热情，让每位客人都感到真正受到欢迎。 灰泥室是我踏入过的最令人惊叹的空间之一，它展示了复杂的工艺和永恒的美丽。参观过许多意大利别墅后，我可以自信地说索拉卡比亚蒂别墅绝对是我的最爱之一。它宏伟而又私密，雄伟而又深深吸引人。 从踏入酒店的那一刻起，您就被带入了另一个世界——一个充满精致之美、历史和甜蜜生活的世界。这座传奇别墅的每个角落都是对意大利艺术、传统、奢华和轻松魅力的致敬。 我在这里拍摄了S&D的婚礼，这是一次难忘的经历。直到今天，他们的画廊仍然是我一直以来最喜欢的画廊之一，这证明了这些墙壁内所展现的魔力。 （原文） Villa Sola Cabiati is the embodiment of Italianità—a place where heritage, artistry, and romance are seamlessly woven into its magnificent walls. While the villa itself is a masterpiece of elegance, what truly sets it apart is its impeccable staff. Their dedication to preserving and sharing the villa’s legacy is remarkable; they operate at the highest levels of luxury hospitality, yet with a warmth and passion that make every guest feel truly welcome. The Stucco Room is among the most breathtaking spaces I have ever stepped into—an exquisite showcase of intricate craftsmanship and timeless beauty. Having visited many Italian villas, I can confidently say that Villa Sola Cabiati is one of my absolute favorites. It is grand yet intimate, majestic yet deeply inviting. From the very moment you step onto the grounds, you are transported into another world—a world of refined beauty, history, and la dolce vita. Every corner of this storied villa is a tribute to artistry, heritage, luxury, and the effortless charm of Italy. Here I photographed S&D’s wedding, which was an unforgettable experience. To this day, their gallery remains one of my all-time favorites—a testament to the magic that unfolds within these walls.

（由 Google 翻译）我刚刚在这里拍摄了一场为期三天的美丽春季婚礼，这个地点是奢华的缩影，可以欣赏到科莫湖最令人难以置信的景色。场馆的内部装饰与其周围的环境一样梦幻而宏伟。这个场地是摄影师们喜欢的工作场所。该场地拥有自己的码头，方便新娘和新郎租一艘船去湖上拍摄一些有趣且令人惊叹的照片，这是科莫湖的必去之地！ （原文） I have just photographed a beautiful 3-day spring wedding here, the location is the epitome of luxury with the most incredible views of Lake Como. The venue interiors are as dreamy and as magnificent as their surroundings. This venue is a photographers delight to work in. The property has its own dock which made it easy for the bride and groom to rent a boat to go for some fun and stunning photos on the lake, which is a must when in Lake Como!

（由 Google 翻译）索拉卡比亚蒂别墅 (Villa Sola Cabiati) 被称为“安静”，是塞尔贝洛尼公爵的 18 世纪宅邸，至今仍藏有当时的珍宝，现在用于豪华度假周、拍摄照片、婚礼、活动等。位于特雷梅佐，面朝湖泊，它的外观非常漂亮......内部一定很棒！ （原文） Villa Sola Cabiati detta "La Quiete" era la residenza settecentesca dei Duchi Serbelloni e custodisce ancora i tesori dell'epoca, ora adibita a settimane vacanze lusso, servizi fotografici, matrimoni, eventi etc. Situata a Tremezzo fronte lago presenta un esterno molto bello...l'interno dev'essere favoloso!!!

（由 Google 翻译）历史悠久，令人着迷，由优秀的专业团队管理得很好。 非常适合举办婚礼。 （原文） Histórico, fascinante y muy bien administrada por un excelente equipo de profesionales. Ideal para una boda.

（由 Google 翻译）通往特雷梅佐的湖畔矗立着索拉卡比亚蒂别墅，也被称为“安静”：由德尔卡雷托公爵于 16 世纪初建造，先是由格里安特传给布伦塔诺家族，然后又传给塞尔贝洛尼家族，米兰最尊贵的家族之一，造就了它现在的面貌。从 1754 年起，塞尔贝洛尼家族聘请修道院院长兼诗人朱塞佩·帕里尼 (Giuseppe Parini) 担任导师，为期九年。在道路开通之前，车辆主要通过湖边的 1813 年壮观的登陆平台进入别墅。下船后，可以通过一扇雄伟的锻铁大门瞥见别墅，大门由带有神话和大型雕像的柱子支撑。石花瓶。然后我们穿过意大利花园，花园分为四个大花坛，花坛上有精致的植物刺绣。背景是住宅的朴素建筑群，其特点是三层楼高的中央主体，两侧是两个较低的翼楼，称为“卡布奇纳”，具有古典外观和巴洛克装饰。阁楼上装饰着石花瓶，形成了一个巨大的鼓室，家族的纹章在上面显得格外醒目。带有穿孔石栏杆的楼梯和华丽的大理石大门通向内部（不向游客开放）。在受邀参加工作的艺术家中，提埃坡罗米兰工作室的画家 Francesco Cornegliani（1740-1815 年）和来自附近 Valle Intelvi 的精致泥水匠 Muzio Canzio 的名字脱颖而出。 摘自《探索 Tremezzina》指南（Francesco Soletti，Edizioni New Press 2017）。 （原文） Sul lungolago che porta a Tremezzo risalta Villa Sola Cabiati, detta anche «La Quiete»: eretta all'inizio del XVI secolo dai duchi Del Carretto, passò prima alla famiglia Brentano, di Griante, poi ai Serbelloni, una delle le più nobili famiglie milanesi, i quali le diedero l'aspetto attuale. Dal 1754 i Serbelloni ospitarono come precettore per ben nove anni l'abate-poeta Giuseppe Parini. L'accesso alla villa, prima che la strada fosse carrabile, avveniva per lo più dal lago, attraverso uno scenografico imbarcadero del 1813. Una volta sbarcati, la villa si intravedeva attraverso da una maestosa cancellata in ferro battuto sorretta da pilastri recanti statue a soggetto mitologico e grandi vasi di pietra. Si attraversava quindi il giardino all'italiana, organizzato in quattro grandi parterre con aiuole fiorite a formare delicati ricami vegetali. Sullo sfondo, il sobrio complesso della residenza, caratterizzato da un corpo centrale a tre piani affiancato da due ali più basse, dette 'cappuccine', d'aspetto classicheggiante con decorazioni barocchette. L'attico, decorato da vasi in pietra, forma un grande timpano su cui spicca lo stemma araldico della famiglia. Una scalinata con balaustre in pietra traforata e un sontuoso portale in marmo introducono all'interno (non visitabile). Tra gli artisti chiamati all'opera spiccano i nomi di Francesco Cornegliani (1740-1815), pittore della bottega milanese del Tiepolo, e di Muzio Canzio, raffinato stuccatore della vicina Valle Intelvi. Estratto dalla Guida «Scoprire la Tremezzina» (Francesco Soletti, Edizioni New Press 2017).

（由 Google 翻译）有意大利国旗的宏伟湖畔别墅 （原文） Magnifique villa avec drapeau italien en bord de lac

（由 Google 翻译）即使只是从外面看，它也很富丽堂皇。多么梦幻啊！ （原文） Anche solo dal fuori è regale. Che sogno!

（由 Google 翻译）入住科莫贝洛青年旅舍 (Ostello Bello Como) 真的感觉像在家一样。氛围温馨舒适——舒适惬意，氛围良好，员工热情友好。一切都干净整洁，井然有序。 特别感谢 Adriano——他简直太棒了！他友善亲切，总是面带微笑，乐于助人。他让我的住宿体验难以忘怀。 如果您在科莫，这里绝对是您的最佳选择——从抵达的那一刻起，您就会感受到家的温暖。❤️ （原文） Staying at Ostello Bello Como truly felt like being at home. The atmosphere is so warm and welcoming — full of comfort, good vibes, and amazing people. Everything is clean, cozy, and beautifully organized. A special shout-out to Adriano — he’s simply the best! Friendly, kind, and always ready to help with a smile. He really made my stay unforgettable. If you’re in Como, this is the best place to stay — you’ll feel part of a family from the moment you arrive. ❤️

（由 Google 翻译）最棒的旅舍体验之一。我住了几天，过得非常愉快！前台的Adriano非常棒；他让我感觉像个朋友，而且非常乐于助人。看得出来他热爱工作。酒吧的Carlotta和Matteo也很棒！强烈推荐。 （原文） Una delle migliori esperienze in un ostello. Sono stato diversi giorni e sono stato benissimo! Adriano alla reception é fantastico, mi ha fatto sentire come un amico ed è stato super disponibile per qualsiasi cosa, si vede che ci mette amore nel suo lavoro. Anche Carlotta e Matteo al bar sono fantastici!! Super consigliato

（由 Google 翻译）房间和浴室都很干净，床也很舒服。所有女房都备有卫生棉条、润肤霜和卫生巾，真是贴心周到 :-) 非常喜欢！ 厨房维护得很好。让我惊喜的是，他们还为客人提供免费的意大利面和其他一些基本食材。即使是五星级酒店也不会这样做。 唯一的不足：房间在1楼、2楼和3楼，但是没有电梯。这一点应该在网站上注明。办理入住时，我拖着20公斤重的行李箱爬了两层楼，真是累得够呛。 酒店氛围活跃，员工非常友好热情 :-) 即使是最好的星级酒店也享受不到这样的服务。 酒店离渡轮码头和火车站也很近。 物超所值 :-) （原文） Clean rooms & bathroom and comfy beds. They had kept tampons, moisturizer, sanitary pads in all women's room which was a well thought addition :-) Loved it! Well maintained kitchen. Was surprised to see they offered free pasta & few other basic ingredients for the clients. This even 5 star hotels don't do. Only challenge : Rooms are available in 1st, 2nd & 3rd floor but there are no lifts. That Should be mentioned in the website. I had my workout lugging my 20kgs suitcase 2 floors up when i checked in. Lively atmosphere with amazingly friendly staff :-) You don't get this customer service in best of the star hotels too. It's also close to the ferry point & train station. True value for money :-)

（由 Google 翻译）我住过超过25家青年旅舍，这家绝对是其中最好的之一。非常棒！地理位置优越，靠近渡轮码头，步行即可到达科莫的餐厅和商店。房间干净整洁，还可以付费洗衣。我还要特别感谢Joana，她提供了热情周到的客户服务。 （原文） I've stayed at over 25 hostels and this is one of the best. Outstanding. Location is close to both the ferry port and walking into Como restaurants and shopping. Rooms are clean and nice and you can do your laundry there (for a fee). My compliments also to Joana for her excellent and helpful customer service.

（由 Google 翻译）这是我住过的最好的青年旅舍之一！地理位置绝佳！离24小时营业的家乐福超市只有几步之遥。一切都一尘不染，设施齐全，员工更是棒极了，超级友好热情，总是乐于助人。Adriano C.尤其热情周到，还有其他许多员工也让我的住宿体验倍感宾至如归。强烈推荐！！！ （原文） One of the best hostels I’ve stayed in! The location is perfect! Just steps away from a 24/7 Carrefour Market. Everything was spotless, the amenities were great, and the staff were absolutely amazing, super friendly and always willing to help. Adriano C. was especially helpful, along with many others who made my stay feel so welcoming. Highly recommend!!!

（由 Google 翻译）这里的员工很棒，公共区域也很不错。地理位置优越，方便游览科莫。这里很受年轻人欢迎，酒吧也总是很热闹。我住了两晚，住的是六人间，可惜实在太想走了。工作人员人很好，但是房间很破旧，有些设施都坏了。床架下面有金属储物箱，打开的时候会发出刺耳的吱吱声。我个人不喜欢青年旅舍的浴室设在房间里，尤其是浴室门就在我头边，通风很差。淋浴间在地板上，导致地板湿漉漉的。整个浴室都显得很脏。据我观察，这片区域只有一个公共浴室。晚上我身上还被咬了一口，咬痕呈一条可疑的直线排列。我不能确定自己看到了什么，但我强烈怀疑是被咬的。这次入住体验不算太糟糕，但我觉得他们应该在改善房间方面做得更好。 （原文） The staff was great here and the common areas are cool. Good location to walk around Como. Appeals to a younger crowd and the bar will be lively. I stayed 2 nights in a 6-bed room and unfortunately I could not wait to leave. Good people, but the room was worn out, some fixtures not working. The bed frames have metal storage bins under them which cause obnoxious screeching noises when being accessed. I personally do not like when hostel bathrooms are located in the room, especially when the door is right next to my head and ventilation is poor. The shower is at floor level, causing sloppy wet floors. The bathroom overall was approaching dingy. There was only one common-area bathroom available for this section as far as I could tell. I also got bit at night with a suspiciously linear set of bites. I can't confirm I saw any, but I strongly suspect. Not the worst experience here, but I think they could do way better specifically with improving the rooms.

（由 Google 翻译）贝洛旅馆？这座城市必住之处。我旅行时通常都住青年旅舍，但不得不说，与其他旅舍相比，贝洛旅馆脱颖而出，尤其是其完善的服务……一切都考虑周全。干净整洁的房间、齐全的设施、丰富的晚间活动、免费的饮用水和咖啡续杯、以及可以免费享用的小型食品储藏室……总之，他们提供了您舒适住宿所需的一切。特别要提一下前台的阿德里亚诺，他随时准备为您提供帮助，其他员工也都非常友好。 （原文） Ostello Bello? Un punto di riferimento in città. Sono solito a soggiornare in ostelli quando sono in viaggio, ma devo dire che a confronto con le altre realtà ostello bello ha una marcia in più soprattutto per la completezza dei servizi...nulla è lasciato al caso. Pulizia, accessori per la camera, attività serali, free refill di acqua e caffè, una piccola dispenza di alimenti da cui poter attingere gratis...insomma ti mettono a dispozione tutto il necessario per un ottimo soggiorno. Una menzione particolare ad Adriano che sta all'accoglienza che è veramente molto disponibile per qualsiasi cosa, anche il resto dello staff super cordiale.

（由 Google 翻译）在这里住了四天。地理位置无与伦比。酒店和设施都棒极了。工作人员非常有礼貌，也很慷慨。事实上，我们入住期间出现了轻微的健康问题，前台工作人员即使在半夜也非常乐于助人！谢谢🙏🏼。我非常喜欢这里的一切。早餐非常棒，尤其是Alberto和他的团队，他们的服务非常棒。如果你计划住在科莫市中心，交通便利，我强烈推荐这家酒店。 （原文） Stayed here for 4 days. Nobody can beat this location. Incredible hotel and its amenities. The staff is super courteous and generous. In fact we had a small health situation during our stay and the reception desk staff were super helpful even at the middle of the night! Thank you 🙏🏼. Loved every bit of it. The breakfast is outstanding and specifically Alberto and his team delivered awesome service. I would highly recommend this hotel if you are planning to be in the middle of Como with easy access to everything.

（由 Google 翻译）酒店距离火车站步行约15分钟或乘坐出租车约7分钟，街对面就是科莫湖的繁华中心，地理位置无与伦比。 但不要被酒店的外观所迷惑，它确实令人印象深刻，但如果您觉得酒店内部很普通，那就期待他们提供早餐的餐厅，它实际上与酒店的外观相得益彰。 与欧洲大多数酒店一样，酒店的房间比北美人习惯的要小。但它们干净舒适。 工作人员友好且乐于助人。 从地理位置和经济实惠的角度（以科莫湖为基准）来看，这里还有更糟糕的选择，但如果您想体验甜蜜生活，镇上还有其他不那么便利、更豪华的酒店。 （原文） Located about a 15 minute walk or 7 minute cab ride from the train stations and across the street from the hub of action in on Lake Como, the location can’t be beat. But don’t be fooled by the facade, it’s quite impressive but once your inside is quite ordinary expect the dining room where they serve breakfast which actually matched the outside. As with most hotels in Europe, the rooms are smaller than what North Americans are accustomed to. But they’re clean and comfortable. The staff a friendly and helpful. From a location place, and budget friendly (by Lake Como perspective) you could do a LOT worse, but if you want la dolce vita there are other less convenient, more grand hotels in town.

（由 Google 翻译）很遗憾，这次住宿体验令人失望。我花了不少钱，却住进了一间又小又冷的房间。家具陈旧，电视比我的笔记本电脑还小。而且，即使你住了两晚，水费也得额外付费，尽管你只花了800欧元。停车也要收费，尽管预订时说是免费的。 工作人员本身还不错，但没什么特别惊艳的。地理位置很棒。我还是不会再预订这家酒店了！ （原文） Leider eine Enttäuschung. Sehr viel gezahlt für ein kleines kaltes Zimmer. Einrichtung Alt. Fernseher ist kleiner als mein Laptop. Und für Wasser muss man extra zahlen, obwohl man für 2 Nächte 8xx ausgegeben hat. Parkplatz kostet auch was, obwohl bei der Buchung Gratis stand. Personal selber war nett, aber nichts Weltbewegendes. Standort top. Würde ich trotzdem nicht nochmal buchen!

（由 Google 翻译）我们非常喜欢在皇宫酒店 (Palace Hotel) 的住宿。它位于湖边，地理位置绝佳。我们的房间非常漂亮，尤其是浴室（浴缸/淋浴间分开）。我们住在翻新过的翼楼，非常满意。我们非常享受每日早餐，梦想着再次光临。 （原文） We loved our stay at the Palace Hotel. The location on the lake was perfect. Our room was beautiful, especially our bathroom (separate tub/shower). We stayed in the renovated wing and couldn't have been happier. We thoroughly enjoyed our daily breakfast and are dreaming of returning.

（由 Google 翻译）我们最近住在他家很棒的酒店，真心推荐。工作人员热情周到，热情好客，就像家人一样——特别要感谢前台的Diana，她在我们退房后帮我们安排了房间（我们被困在科莫，遭遇了雷暴、洪水和山体滑坡，结果错过了回程航班）。酒店地理位置优越，方便游览科莫湖，从米兰的两个机场到酒店大约需要一个小时。我非常乐意给这家酒店五星好评…… （原文） We recently stayed at his fabulous hotel and can wholeheartedly recommend it. The staff make you feel special and treat you like family - special mention to Diana on the front desk for sorting us out with a room after we had checked out (we got stranded in Como with the thunderstorm and associated flooding and landslides - missed our flight home as a result). The location is perfect for sightseeing around Lake Como and the transfer from both Milan airports take around an hour. I'm more than happy to give the hotel 5 stars...

（由 Google 翻译）酒店地理位置优越，但门厅和内部装潢整体而言非常陈旧阴郁，对于科莫市中心的一家四星级酒店来说，80年代的复古气息令人失望。客房经过翻新，略显现代，但其余的内饰却令人失望。绝对算不上高端奢华的酒店。不过自助早餐很棒，餐厅也更有特色，更显格调。考虑到科莫如此丰富的选择，我们不会再来，也不会推荐这家酒店。 （原文） Hotel is in a good location but the entry hall and interiors are generally very-dated and gloomy, with a disappointing 80's feel for a 4* hotel in the center of Como. Rooms are slightly more modern having been renovated, but the rest of the interiors lets it down. Definitely not a high-end luxury establishment. Breakfast buffet was very good though, and the dining room had more character and style. We will. not return and would not recommend it considering how many options are available in Como.

（由 Google 翻译）真是太棒了！地理位置绝佳，员工服务周到，房间一尘不染，早餐更是无与伦比，酒店似乎24小时营业，酒吧前面还有一家非常方便的餐厅，味道也一直不错。我们住的是小型套房，湖景非常漂亮。没什么可抱怨的。特别感谢酒店员工Daniel （原文） Truly fantastic hotel. Perfect location, staff is incredibly attentive, rooms are immaculate, breakfast is +A and there is a seemingly 24 bar, as well a VERY convenient restaurant just in front of it that was reliably good. We had a junior suite and the view of the lake was scenic. No complaints. Special Thank you to hotel staff Daniel

这是我见过最傻逼的旅店

（由 Google 翻译）在科莫酒店住了两晚，感觉很棒。步行20分钟就能到湖边，但地势平坦，所以回来的时候不用爬山！ 屋顶泳池和酒吧区很漂亮。 床和枕头都很舒服。 早餐室比较小，菜品选择不算特别丰富，但足够了。 室外停车场总是爆满，地下停车场的车位也很小，不过还好有工作人员帮我丈夫停车，车子没有留下任何凹痕！ （原文） Great 2-night stay in Hotel Como. It is a 20-minute walk to the lake front but quite flat so no hills to walk back up! Lovely roof top pool & bar area. Very comfy beds & pillows. Smallish breakfast room & not overly extensive food options but sufficient. Outside car parking area always full and very small spaces in the underground car parking area but thankfully a member of staff helped my husband park without getting any dents!

（由 Google 翻译）我们在科莫酒店度过了一段美好的时光！房间现代、干净、舒适，还有很棒的屋顶泳池和酒吧，可以在游览湖景后放松身心。工作人员非常友好热情，早餐选择丰富。地理位置绝佳——步行即可到达湖边和镇中心。一定会再次入住！ （原文） We had a fantastic stay at Hotel Como! The rooms were modern, clean, and very comfortable, with a great rooftop pool and bar to relax after exploring the lake. Staff were super friendly and helpful, and the breakfast selection was excellent. Location is perfect – a short walk to the lake and town center. Would definitely stay again!

（由 Google 翻译）这家酒店地理位置优越，方便您开展任何活动。员工热情友好，乐于助人。一楼的酒吧很大，用餐区可以欣赏到周围群山的壮丽景色。早餐种类丰富，味道不错。 缺点可能是没有阳台的房间太小，实际上非常狭窄。即使一个人住，房间也显得很拥挤。如果再来一次，我会要求更大的房间，如果没办法，我会选择其他酒店。 （原文） This hotel offers great location for any activities you are considering. Staff is welcoming and helpful. Bar is big at the ground floor and dining area has a wonderful view of the surrounding mountains. Breakfast was good, a lot of variety. Down side might be that the rooms without balcony are small, tiny actually. Even for one person they seem very tight. If I would choose again I would request bigger room, if that wouldn’t be an option I would choose different hotel.

（由 Google 翻译）从前台到泳池酒吧，再到早餐室，工作人员都非常友好。早餐很美味。我们最喜欢自行车！车况非常好，配有前后灯、车篮和车锁，就连我们10岁的女儿都能骑得很好！这意味着我们很快就能骑到市中心。床很舒服。淋浴也很棒。 （原文） Sehr freundliches Personal, vom Empfang bis zur Poolbar und im Frühstücksraum. Leckeres Frühstück. Am meisten gefallen haben uns die Velos! Sie waren sehr gut im Schuss, hatten auch Vorder- und Rücklicht, ein Körbchen, ein Schloss und sogar unsere 10-jährige Tochter konnte schon sehr gut damit fahren! So konnte auch die Distanz zum Stadtzentrum im Nu zurückgelegt werden. Bequeme Betten. Schöne Dusche.

（由 Google 翻译）无语了，我从来没见过一家四星级酒店（标准间239欧元）不提供浴袍，即使我们提出要求也不行。工作人员粗鲁无礼，不专业，甚至不让我们和经理说话。他们甚至还收取泳池毛巾的费用（这在世界上任何地方都从未见过！） 强烈不推荐。 （原文） Senza parole, mai visto un albergo 4*(239€ x 1 stanza standard) senza accappatoio,nemmeno su richiesta. Personale scortese, per nulla professionale e si sono rifiutati di farci parlare con il responsabile. fanno pagare i teli x la piscina(mai visto in nessuna parte del mondo!) SCONSIGLIATISSIMO.

（由 Google 翻译）我最近入住了这家酒店，发现它非常干净，配备了所有必要的设施。然而，我不会把它归类为真正的四星级酒店。优点： 清洁度：酒店干净整洁，维护良好。 设施：基本设施齐全，但没有什么特别之处。 屋顶区域：屋顶可以欣赏到美丽的山景，酒吧工作人员非常乐于助人且友好。 位置：虽然不在市中心，但酒店距离码头步行不到20分钟，距离尚可。五分钟路程外还有一家大型超市，方便客人取回房间内丢失的物品。 缺点： 员工知识：前台工作人员对当地活动、旅游或景点缺乏了解。没有宣传册、传单或有用的旅游推荐。甚至连当地剧院的基本信息都没有。 房间舒适度：墙壁很薄；由于其他客人的噪音和楼上家具的移动，我每晚都不得不戴着耳塞入睡。如果邻居在阳台上抽烟，味道很容易飘进我的房间。 价格与设施：每晚320美元，我期待的更多。没有免费饮用水（第二天每瓶收费2.9欧元），浴袍也只需额外支付10欧元。冰箱几乎不能用，也没有冰块。 早餐：早餐非常简单，毫无特色。咖啡机煮出的咖啡也一般。 服务：前台工作人员没有提供规划或城市观光建议。 总结： 酒店很干净，就是一个普通的灰色盒子，如果你选对了房间，还能欣赏到一些风景，但价格与提供的设施和服务相比过高。前台服务不足，旅游信息匮乏，让我的住宿体验大打折扣。我很喜欢附近的超市和屋顶酒吧，但总的来说，我不会给这家酒店四星的体验。 （原文） I recently stayed at this hotel and found it to be very clean, with all the necessary amenities provided. However, I would not classify it as a true 4-star hotel. Pros: Cleanliness: The hotel is clean and well-maintained. Amenities: Basic amenities are available, though nothing exceptional. Rooftop Area: The rooftop offers a beautiful view of the mountains, and the bar staff were extremely helpful and friendly. Location: While not in the downtown area, the hotel is within a 20-minute walk to the boat terminal, and the distance is manageable. There is also a large supermarket just five minutes away, which is convenient for picking up anything missing from the room. Cons: Staff Knowledge: The front desk staff were not knowledgeable about local activities, tours, or attractions. There were no brochures, flyers, or helpful recommendations for tourists. Even basic information about the local theater was unavailable. Room Comfort: The walls are very thin; I had to sleep with earplugs every night due to noise from other guests and furniture movement above. If a neighbor smoked on their balcony, the smell easily entered my room. Amenities for Price: For $320 per night, I expected more. There was no complimentary water (charged 2.9 EUR per bottle on the second day), and bathrobes were only available for an extra 10 EUR. The refrigerator barely worked, and there was no ice available. Breakfast: The breakfast was very basic and unremarkable. The coffee machine produced mediocre coffee. Service: The front desk staff were not helpful with planning or providing advice on things to do in the city. Summary: The hotel is clean, just normal grey box and offers some view if you get the right room, but it is overpriced for the amenities and service provided. The lack of helpfulness from the front desk and absence of tourist information made my stay less enjoyable. I appreciated the nearby supermarket and the rooftop bar, but overall, I would not rate this as a 4-star experience.

（由 Google 翻译）酒店位置绝佳，几乎就在市中心。房间现代整洁，设施齐全，舒适无比。所有工作人员都非常友善，还为我们提供了茶和咖啡。抵达时，酒店贴心地准备了咖啡，让我们倍感宾至如归。此外，酒店还非常注重细节，为我们这些非本地游客提供了许多实用建议。我强烈推荐这家酒店给所有想要入住科莫市中心的旅客。 （原文） La posizione eccellente praticamente in centro le camere sono moderne e pulite e dotate di ogni comfort gentilissimi tutti nella camera ci hanno fatto trovare te e caffè. Un’accoglienza straordinaria, un caffè all’ingresso, un’attenzione per tutti i passaggi e le visite che dovevamo fare con indicazioni importanti per noi che non eravamo del posto. Consiglio vivamente questo hotel a chiunque voglia soggiornare al centro di Como.

（由 Google 翻译）我最爱的早餐！ 每天早晨，在这里开启新的一天，都是一种享受。这里温馨宜人，员工总是热情友好，面带微笑，食材品质一流；一切都细致入微，细致入微。轻松的氛围让人立刻心情愉悦。强烈推荐给所有想要享用美味早餐和享受无可挑剔服务的人！ 我来自科莫，还没有机会体验酒店的服务，但了解了员工的细心和专业精神，我相信酒店的体验也会同样美好。 （原文） La mia colazione preferita! Ogni mattina è un piacere iniziare la giornata qui. Il locale è accogliente, il personale sempre gentile e sorridente, e la qualità dei prodotti è davvero eccellente, tutto è curato nei minimi dettagli. Si respira un’atmosfera rilassante ti mette subito di buon umore. Consigliatissimo a chi cerca una colazione buona e un servizio impeccabile! Essendo comasca non ho avuto modo di provare il servizio dell’hotel, ma conoscendo la cura e la professionalità dello staff, sono certa che anche l’esperienza in hotel sia all’altezza.

（由 Google 翻译）一家很棒的酒店。房间虽小但布局完美，干净整洁，员工也非常友好。可惜的是，停车场离酒店大约有6分钟步行路程，并非就在酒店门口。酒店位于市中心，所以去哪儿都很方便，步行即可到达。早餐非常美味，强烈推荐。 （原文） Ein Wunderschönes Hotel. Das Zimmer war klein aber Fein. Es war Sauber, das Personal sehr freundlich. Leider ist eine Parkmöglichkeit ca. 6 min gehweg entfernt und nicht direkt beim Hotel. Das Hotel liegt direkt in der innenstadt ist alles zu fuss erreichbar. Das Frühstück war wirklich verdammt lecker nur zu empfehlen.

（由 Google 翻译）我们在科莫大道酒店住了10天。地理位置优越，方便前往科莫的各个景点。酒店地处中心地带，步行即可轻松抵达商店、餐厅、湖边和所有火车站。酒店团队总是面带微笑，热情好客。我们的每一个疑问或要求都得到了妥善处理。我们预订了一间小双人房，因为我们不需要太多空间，但设施一流。我们使用了洗衣服务，因为我们在来科莫之前就旅行过，而且非常满意。小酒馆的早餐很棒，户外庭院的餐厅大约有20张桌子，总是挤满了游客和当地人，因为食物美味。我们很高兴预订了这里，以后还会再来的。谢谢。 （原文） We stayed at the Avenue for 10 days. The location is perfect for everything Como has to offer. Its situated centrally so easy walking access to shops, restaurants, the lake and all the train stations. The hotel team always smiled and were welcoming. Every query or request was handled perfectly. We had a small double room as we dont need much space but the amenities were excellent. We used the laundry service as we'd been travelling prior to Como and were very happy with it. The breakfasts in the Bistro were great and the restaurant in the outside courtyard has about 20 tables and was always busy with tourists and locals as the food is good. We are happy we booked here and will be back. Thank you.

（由 Google 翻译）酒店位于科莫市中心。工作人员非常友好热情，甚至会推荐短途旅行。早餐非常美味，值得一提。 房间虽小，但很干净。唯一的缺点是房间非常吵……走廊里的所有声音都能听到，楼上和隔壁房间的声音也都能听到。 （原文） Hotel befindet sich sehr zentral in Como. Das Personal ist super nett und hilfsbereit auch wenn es um Ausflugsziele geht. Zudem ist auch das Frühstück speziell zu erwähnen welches hervorragend ist. Zimmer sind eher klein aber sauber. Einziger Negativpunkt - extrem ringhörig... man hört alles vom Gang sowie auch viel von oben und den Zimmern nebenan.

（由 Google 翻译）在这家宏伟的酒店，您将获得一次独特的体验。宽敞舒适、一尘不染的客房配备了各种舒适设施。前台、面包房和餐厅的员工都非常专业、友好，能够满足客人的需求，并且始终彬彬有礼、热情友好。班车司机非常友善，乐于助人。酒店地理位置优越，靠近城市所有主要景点。 恭喜，继续努力，您找到了完美的解决方案。 （原文） Esperienza unica in questo magnifico Hotel. Camere spaziose, confortevoli, pulitissime e dotate di ogni comfort. Staff della reception, della Bakery e del ristorante professionale, gentile, attento alle esigenze del cliente e sempre cortese e cordiale. La persona dedicata alla navetta per gli spostamenti gentilissimo e disponibile. Posizione unica, vicino a tutti i punti chiave della città. Complimenti continuate così perchè avete trovato la formula giusta.

（由 Google 翻译）这家意大利科莫精品酒店简直是天赐之物！它位置便利，靠近湖边的所有活动场所。房间现代时尚，装饰精美，床也很舒服。可惜的是，我们入住的两天主要是天气不好，没能好好享受湖景。酒店工作人员及时更新了天气和船只供应情况。为了庆祝我们的结婚纪念日，Liliana 不遗余力地让这次活动变得特别而难忘。Lilian 非常热情友好，她能说多种语言，是酒店的宝贵财富。我和我丈夫强烈推荐 The Avenue 酒店。 （原文） This Boutique Como Italy hotel was a delivery! It was conveniently located near all the activity near the lake. The room was modern, wonderfully decorated and the beds comfortable. Unfortunately we had mainly weather the 2 days we stayed and was not able to enjoy the lake. The hotel staff kept us updated on current weather and boat availability. For our milestone anniversary Liliana went out of her way to make the event special and memorable. Lilian was delightful, as a polyglot, she is an asset to the hotel. My husband and I would recommend The Avenue highly

（由 Google 翻译）酒店给我留下的第一印象就是它坐落于科莫湖畔，宁静祥和的氛围非常适合放松身心。 酒店氛围 大堂和公共区域经过精心设计，适合一天中的任何时间放松身心。无论是坐在露台上俯瞰湖景，还是在露天泳池旁，每个角落都令人感到宁静清爽。 服务 我与酒店员工的体验褒贬不一。有些员工热情好客，而有些员工则显得不那么亲切专业。然而，客房服务团队的表现尤为出色，他们细心周到、高效高效，总是面带微笑，将房间打扫得一尘不染。早餐团队也为早晨带来了正能量，他们总是热情友好、关怀备至。 早餐 新鲜、多样、美味的早餐绝对是这次住宿的亮点之一。 屋顶客房 我入住的是一间两层的屋顶客房，设计相当现代。总体来说，酒店很舒适，但一些细节略显不足：阳台的挡板很高，遮挡了部分湖景；空调噪音很大，低档时效果不佳；浴室的灯夜间会自动亮起，影响睡眠。这些都是小问题，但确实影响了放松感。 总体而言 对于追求优越地理位置、浪漫氛围和温馨公共空间的旅客来说，这家酒店堪称完美。然而，如果您期待现代奢华的体验，屋顶客房可能无法完全满足您的期望。 我的评分 • 位置和景观：⭐️⭐️⭐️⭐️ (10/10) • 屋顶客房：⭐️⭐️⭐️⭐️ (8/10) • 公共设施：⭐️⭐️⭐️⭐️ (8/10) • 性价比：⭐️⭐️⭐️⭐️ (8/10) （原文） The very first thing that impressed me was the hotel’s location right on the shores of Lake Como, offering a peaceful atmosphere that’s perfect for relaxation. Hotel Atmosphere The lobby and common areas are thoughtfully designed for unwinding at any time of the day. Whether sitting on the terrace overlooking the lake or by the open-air pool, every spot feels calm and refreshing. Service My experience with the staff was mixed. Some were warm and welcoming, while others felt less approachable and professional. However, the housekeeping team truly stood out they were attentive, efficient, and kept the room spotless with a smile. The breakfast staff also brought a positive energy to the morning, always friendly and caring. Breakfast Fresh, varied, and delicious the breakfast was definitely one of the highlights of the stay. Rooftop Room I stayed in a two-level rooftop room with a fairly modern design. It was comfortable overall, but a few details held it back from being outstanding: the balcony had high panels that blocked part of the lake view, the air conditioning was noisy and not very effective at lower settings, and the bathroom lights turned on by themselves during the night, which disturbed sleep. These were small issues, but they did affect the sense of relaxation. Overall For travelers seeking a prime location, romantic atmosphere, and inviting common spaces, this hotel delivers beautifully. However, if you expect a modern luxury experience, the rooftop room may not fully meet your expectations. My Ratings • Location & View: ⭐️⭐️⭐️⭐️⭐️ (10/10) • Rooftop Room: ⭐️⭐️⭐️⭐️ (8/10) • Common Facilities: ⭐️⭐️⭐️⭐️ (8/10) • Value for Money: ⭐️⭐️⭐️⭐️ (8/10)

（由 Google 翻译）这家酒店的位置简直太棒了。距离梅纳焦渡轮码头仅几步之遥，非常适合白天出行。酒店本身非常干净，员工热情友好，早餐也非常棒。 我和丈夫白天在泳池边小酌，晚上泳池区会变成夜间酒吧，现场音乐表演，我们非常喜欢。离开时我们很舍不得，一定会再来，还会把这里推荐给我们的朋友和家人！ （原文） The location of this hotel is simply amazing. Steps away from the Menaggio ferry docks, it was perfect to travel around during the day. The hotel itself was extremely clean, the staff was friendly and helpful, and the breakfast was excellent. My husband and I enjoyed drinks by the pool during the day and loved that the pool area flipped into an evening bar with live music at night. We were very sad to leave and will definitely return and recommend this place to our friends and family!

（由 Google 翻译）非常美丽的地方。非常漂亮的酒店。服务和关注都是一流的。员工彬彬有礼，细心周到。 我们的房间有点小。只有一个衣柜，几乎没有地方放外套和裙子。 没有淋浴，只有一个不舒服的小浴缸。 为了确保您拥有愉快的住宿体验，不破坏您在如此美丽的地方的体验，请务必预订湖景房。 （原文） Очень красивое место. Очень красивый отель. Обслуживание и сервис на высоком уровне. Персонал вежливый и внимательный. Номер, в котором жили мы был маловат. Для вещей только один шкаф, в котором почти нет места для пальто и платьев. Вместо душа неудобная маленькая ванная. Чтобы отель принёс радость и не испортил пребывание в таком красивом месте обязательно берите номер с видом на озеро.

（由 Google 翻译）房间很小，浴室又小又老式，淋浴也老旧，真是令人失望。电视歪歪扭扭地挂在墙上。这算不上四星级酒店，但如果对湖景满意的话，最多也就是三星级。 唯一的优点：员工非常友好，早餐和餐厅也还行。 性价比很差。 （原文） Très déçus en découvrant une chambre petite avec une minuscule salle de bain vieillote et une douche préhistorique. TV accrochée de guingois au mur. Ce n'est pas un 4 étoiles, mais au gand maximum un 3 étoiles si on se contente de la vue sur le lac Seuls points positifs: le personnel est très aimable et le petit- déjeuner et le restaurant sont ok Très mauvais rapport qualité/ prix

（由 Google 翻译）梅纳焦大酒店坐落在科莫湖畔一栋历史悠久的建筑内，地理位置优越。 大堂和起居区都令人赏心悦目，带泳池的露台也同样令人愉悦。 酒店地理位置优越：紧邻渡轮码头，靠近梅纳焦市中心，步行即可轻松抵达。 另一方面，房间是一大败笔！它完全不符合四星级酒店的档次……装潢和材料都过于陈旧，床上用品也非常破旧，非常不舒服。考虑到它的价格，您当然会期待更好的！ （原文） Le Grand Hôtel Menaggio prend place dans un ancien bâtiment avec un emplacement grandiose auprès du lac de Côme. Le hall et pièces de vie sont très agréables, tout comme la terrasse avec piscine. L'emplacement est très pratique : juste à côté de l'embarcadère pour prendre le ferry et proche du centre-ville de Menaggio, ce qui permet de s'y rendre à pied. En revanche, gros bémol sur la chambre ! Pas du tout à la hauteur d'un 4 étoiles de ce standing... La déco et les matériaux sont plus que vieillots, la literie est très inconfortable tellement elle est usée. Vu le prix, on est en droit de s'attendre à nettement mieux !

（由 Google 翻译）如果您负担得起，可以额外支付入住湖景房。无论如何，您都能找到一家很棒的餐厅享用早餐或晚餐，并享受热情友好的员工提供的优质服务。池畔的开胃酒时光不容错过。马路对面有一个公交车站，酒店旁边有一个渡轮码头，方便您前往其他湖畔城镇和村庄。梅纳焦本身比贝拉吉奥等地人少得多，所以您可能不想离开。我和妻子不会在这个美丽的地方住其他任何地方。 （原文） If you can afford it pay extra to get a lake view room. Regardless, you will find an excellent restaurant for breakfast or dinner and wonderful service from the ever-friendly staff. The poolside aperitivo hour should not be missed. A bus stop across the road and a ferry terminal alongside the hotel make this a tremendously convenient location for visits to other lakeside towns and villages. Menaggio itself is much less crowded than, say, Bellagio so you may not want to leave. My wife and I would not stay anywhere else in this beautiful area.

（由 Google 翻译）我们在这里度过了一段美好的时光。从房间望出去，山景和湖景美不胜收。每天早晨，我们享用美味的早餐，Asha 热情友好、服务周到，笑容温暖地迎接我们，这让我们的每一天都拥有完美的开始。 （原文） We had an amazing stay here. The mountain and lake view from our room was beautiful. Delicious breakfasts each morning with the friendly and attentive service of Asha greeting us with her warm smile was the perfect start to each day.

在楼梯上面，有大行李的朋友要注意了。房间的窗帘好像遮不严实，但是装修得挺好的

（由 Google 翻译）上个月在贝拉吉奥酒店住了四晚，感觉棒极了。地理位置优越，去贝拉吉奥的一切都近在咫尺。前台工作人员非常友好热情。我们的房间很大，还有一个很棒的露台可以俯瞰湖景。每天早上的早餐都很丰盛，是标准的意大利酒店早餐。考虑到科莫湖的物价如此昂贵，价格也非常公道。 （原文） Fantastic four night stay at Hotel Bellagio last month. The location is superb, you are close to everything in Bellagio. Front desk staff is very nice and helpful. Our room was sizeable with a great terrace overlooking the lake. Breakfast each morning was solid, standard Italian hotel breakfast. All for a very fair price especially considering how expensive Lake Como can be.

（由 Google 翻译）酒店要爬30多级楼梯！酒店虽小但很温馨。早餐不错，还有露台。房间舒适温馨。我们没有订湖景房，但窗外的城市景观依然令人心旷神怡。我们在酒店的姐妹酒店享受了一次屋顶鸡尾酒时光。地理位置优越，方便前往渡轮码头和贝拉吉奥的各个景点。唯一不寻常的是退房时有人问我们是否需要小费。我以前在酒店从未遇到过这种情况。 （原文） Hotel is up 30plus stairs pack according! Hotel is small but lovely. A good breakfast with a terrace. Rooms were comfortable but very cozy. We did not have the lake view room but still enjoyed a city view out the window. We enjoyed a rooftop cocktail hour at their sister hotel. Excellent location for the ferry and for all of Bellagio. Only one unusual thing was being asked if we want to tip on check out. Have never seen this before at a hotel.

（由 Google 翻译）我们十月份在这里住了两晚。酒店员工服务周到热情，令人赞叹。所有前台接待人员都非常礼貌，随时准备提供帮助。房间宽敞舒适。自助早餐种类虽然不多，但食材新鲜，品质上乘。 房间的湖景美得令人窒息，我永远不会忘记那番景色！下次再来，我们一定会再次入住贝拉吉奥酒店。 （原文） We stayed for 2 nights in October. The staff was absolutely amazing and very helpful. All the receptionists were extremely polite and ready to assist with anything. The room was quite spacious and comfortable. The breakfast buffet had limited choices, but everything was fresh and of high quality. The lake view from our room was breathtaking, I will never forget that scenery! When we visit again, we will definitely stay at Hotel Bellagio once more.

（由 Google 翻译）酒店很漂亮。我们预订了带阳台的湖景房，房间干净整洁，景色美极了。早餐也很棒，斯里兰卡女士非常热情友好。自己煮鸡蛋的主意很有趣！前台工作人员友好热情，乐于助人。谢谢。 （原文） Beautiful hotel. We booked a lake view with balcony room, the room was clean and the view was just amazing. Breakfast was good too, and the Sri Lankan lady was very sweet. The concept of boiling your own eggs was interesting! Reception staff was friendly and helpful. Thank you.

（由 Google 翻译）我们蜜月期间住在这里，一切都很满意。工作人员非常友好热情，房间干净整洁，还配备了空调，这真是一大亮点。酒店早上还提供美味的早餐，屋顶露台也很棒。地理位置极佳，我们几乎位于中心地带，但由于位置更偏向小巷，所以听不到任何街上的噪音。绝对会再次入住！ （原文） Stayed here during our honeymoon and were so pleased with everything. The staff was extremely friendly and helpful, the rooms were clean and equipped with AC which was a big plus. The hotel also had a wonderful breakfast in the morning and they had a roof top terrace as well which was lovely. The location couldn't have been any better, we were literally in the heart of everything but since your located more in one of the alleys, you didn't hear any of the street noises. Definitely would stay here again!

（由 Google 翻译）酒店很棒，地理位置绝佳！还送了生日香槟。房间景色美极了。无可挑剔。 （原文） Excellent hotel, fabulous location! Sent sparkling wine for birthday too. Views were so lovely from the room. No complaints

（由 Google 翻译）酒店很漂亮，景色令人叹为观止。拥有和经营这家酒店的家庭非常棒，他们竭尽全力满足您的需求。早餐和晚餐都很美味。如果您没有租车，请务必预订出租车，因为要步行很长很陡峭的路才能到达镇上、渡轮码头、公交车站等。 总而言之，这是一次很棒的体验！ （原文） The hotel is lovely with breathtaking views. The family that owns and operates it are amazing and go above and beyond to accommodate your needs. Breakfast and dinner were delicious. If you don’t have a rental car be sure to arrange taxis because it’s a long and steep walk to the town, ferries, bus stop, etc. Overall it was a great experience!

（由 Google 翻译）我希望这样的酒店有一天也能达到五星级标准。 我住过科莫湖附近的很多酒店，说实话，它们要么价格低得离谱，要么就是每晚的房费简直是灾难，但这家酒店却深深地俘获了我的心。 地理位置绝佳，离湖边不远，而且去渡轮码头也很方便。酒店有自己的停车场，这点非常棒，科莫湖上有些酒店根本没有停车场。酒店的湖景美极了。 服务：员工友好热情，服务周到，这让我非常惊喜。我们带着宝宝一起旅行，我知道我们家有点乱，但酒店的员工和接待员都非常细心周到。 房间：我们的房间非常棒，从露台就能看到湖景。感谢酒店为宝宝额外准备了毛巾，通常酒店都会忽略这一点，所以只能用小毛巾代替。房间和公共区域都非常干净。 餐饮：他们提供的早餐选择不错，而且我觉得下午5点之前还可以点帕尼尼和披萨。他们也提供晚餐，虽然菜单种类不多，但选择还是不错的。顺便说一句，这是我在意大利吃过的最好吃的三文鱼意面。 我推荐这家酒店，物有所值。 （原文） I wish the hotels like this can get 5 stars one day. I’ve been to many hotels around Como lake, and honestly it’s just a disaster in general or crazy amount per night, but this hotel stole my heart. The location is perfect, it’s not so far from the lake, and it’s really easy to reach the ferry, they have their own parking which is really great, as some hotel on Como doesn’t have it at all. The lake view from the hotel is stunning. Service: I’m amazed by their friendly and helpful stuff, as we were traveling with baby, and I know we’ve been a mess, but the stuff and the hosted been so attentive to us. Room: we’ve got amazing room, with the lake view from the terrace, and thank you for adding the extra towel for the baby, as usually hotels ignoring it and you have to use some small towels instead. The rooms and a common area were perfectly clean. Food: it’s nice breakfast options they serve, also you can order some panini and pizza until 5pm I think, and also they have an option for the dinner, the menu is small — but you have nice choice anyway. By the way — it’s the best salmon pasta I’ve tried in whole Italy. I would recommend this hotel, as it worth the price.

（由 Google 翻译）一家非常漂亮干净的酒店。老板一家人非常热情好客，乐于助人，而且非常友好。他们提供了许多旅行和观光方面的建议和提示。所有问题都得到了愉快而周到的解答。 酒店环境优美，从泳池和露台都能欣赏到科莫湖的壮丽景色，露台上还可以享用早餐或晚餐。 可惜的是，泳池有点冷。 去那里有点麻烦。 尽管如此，我还是100%强烈推荐👌🏽 （原文） Sehr schönes und sauberes Hotel. Die Inhaberfamilie ist sehr zuvorkommend, hilfsbereit und überaus freundlich. Es werden zahlreiche Tipps und Hinweise zu Reisen oder Sehenswürdigkeiten mitgeteilt. Alle Fragen wurden nett und ausführlich beantwortet. Die Anlage ist sehr schön angelegt mit toller Aussicht auf den Comer See, sowohl vom Pool sowie von der Terrasse wo man frühstücken oder Abendessen kann. Leider war der Pool etwas kalt. Die Anfahrt ist etwas kompliziert. Dennoch zur 100% eine klare Empfehlung 👌🏽

（由 Google 翻译）科莫湖畔的一隅天堂。 抵达La Perla，您便会感受到主人热情友好的微笑和热情接待，他们的热情和周到让您倍感宾至如归。他们随时准备为您推荐最美的景点和最地道的餐厅，让您的入住体验别具一格。 每个细节都经过精心考量，清洁无可挑剔，丰盛的早餐更是一顿饱餐，更可一边享用早餐一边欣赏湖景。 这里散发着宁静、浪漫和真挚的关怀。 对于那些寻求浪漫度假的人来说，这里是理想之选，在这里，时间仿佛慢了下来，一切都充满了美。💕 （原文） Un piccolo angolo di paradiso sul Lago di Como. Appena arrivati al La Perla, si viene accolti dal sorriso e dalla gentilezza delle proprietarie, che con calore e disponibilità ti fanno sentire subito a casa. Sempre pronte a consigliare i luoghi più belli da visitare e i ristoranti più autentici, rendono il soggiorno davvero speciale. Ogni dettaglio è curato con amore, la pulizia è impeccabile e la colazione abbondante è una coccola dolcissima con vista sul lago. Un posto che profuma di tranquillità, romanticismo e attenzione sincera. Ideale per chi cerca un rifugio romantico dove il tempo rallenta e tutto parla di bellezza. 💕

（由 Google 翻译）我们在这家酒店住了3晚。 首先说说优点：这家酒店由两姐妹、一对夫妻和一个女儿经营。他们非常友好，会尽一切努力让您住得愉快。酒店有一个漂亮的游泳池，科莫湖的景色尤其令人叹为观止。 酒店位于山坡上，距离湖边5分钟车程。山坡陡峭，无法上下行走。您需要开车（或乘坐出租车）。特雷梅佐本身几乎没有什么可看的（除了参观卡洛塔别墅）。它基本上是一条普通的街道。您可以从那里乘船前往瓦伦纳和贝拉焦，这两个地方都值得一游（尽管那里游客很多）。科莫也需要一个小时的车程。 酒店步行范围内有一家简单的小餐馆，但如果您晚上不想开车，唯一的用餐选择就是这家小餐馆或酒店。两家餐厅都提供简单但美味的意大利面食，价格合理。我们订的是一间小房间。房间急需翻新，尤其是浴室。淋浴间很小（80x80厘米），门关不严（导致地板湿滑），没有恒温阀来显示邻居淋浴时的水温，而且几乎没有储物架。房间里要是有个衣帽架就好了。 总而言之，尽管有一些小缺点，但我觉得这些缺点很容易弥补，但住宿体验还是不错的。 （原文） we hebben 3 nachten verbleven in dit hotel. Eerst de positieve kanten : dit hotel wordt gerund door 2 zussen , een echtgenoot en een dochter. Zij zijn supervriendelijk en zullen alles doen om je verblijf zo aangenaam mogelijk te maken. Het hotel heeft een mooi zwembad en vooral het zicht op het Comomeer is ongelooflijk mooi. Het hotel ligt op een helling op een 5 minuten rijden van het meer. Het is steil bergop en dus onmogelijk om te voet op en neer te gaan .. je hebt een auto nodig (of taxi). In Tremezzo zelf in ei zo na niks te zien ( buiten het bezoek van de villa Carlotta)... het is eigenlijk een doorgaans straat. Je kan er wel de boot nemen naar Varenna en Bellagio en die zijn dan weer wel de moeite (maar erg toeristisch). Ook Como kan je op een uurtje met de auto bereiken. Er is een eenvoudige trattoria op wandelafstand van het hotel maar als je 's avonds niet wil rijden is enkel deze trattoria of het hotel een mogelijkheid om te eten. Ze serveren beide eenvoudige maar lekkere (pasta)gerechten aan een democratische prijs. We hadden een kleine kamer geboekt. De kamer was wel aan vernieuwing toe. Vooral de badkamer dan kon een update gebruiken. Een douche die klein was (80x80) en waarvan de deuren niet helemaal sloten (dus natte vloer), geen thermostatische kraan waardooor de watertemperatuur aangaf als de buur onder de douche ging, weinig of geen schapjes om je spullen kwijt te raken.Op de kamer zou een kapstok welkom zijn. Al bij al een goed verblijf ondanks de kleine minpunten die mijns insziens makkelijk te verhelpen zijn.

（由 Google 翻译）这是一家家庭经营的酒店，由两位非常友善的姐妹经营，她们非常关心我们的需求。整个酒店都一尘不染，湖畔客房设有美丽的露台，可欣赏壮丽的景色。浴室非常现代。 唯一的缺点是位置有点偏僻，离湖边也有点远，但老板会指引你去免费停车场，这样可以更近一些。优点是这里非常安静。你可以和两位老板中的一位讲法语。 我毫不犹豫地推荐这家酒店。 （原文） Hotel familial tenue par 2 sœurs très sympathiques et à l'écoute de nos besoins. Tout l'hôtel est impeccable, les chambres côté lac ont une belle terrasse avec une belle vue. Salle d'eau moderne. Le petit moins l'emplacement un peu excentré et un peu loin du lac mais les propriétaires vous indiqueront un parking gratuit pour vous en rapprocher, le petit plus le calme complet. Possibilité de converser en francais avec une des 2 proprietaires A conseiller sans problème

（由 Google 翻译）这是一家设计精美、温馨舒适的家庭式酒店，坐拥科莫湖的壮丽景色。早餐丰盛，员工热情友好，非常适合家庭入住。酒店停车位充足，尤其是在淡季。强烈推荐乘船游览科莫湖，码头位于山脚下的村庄。唯一的不足之处在于：特雷梅佐镇本身鲜有像样的餐厅或超市。由于酒店位于山坡较高处，道路较为陡峭，因此租车是必要的。 （原文） Sehr schönes und liebevoll gestaltetes familiengeführtes Hotel mit tollen Blick auf den Comer See. Frühstück ist gut und das Personal sehr familienfreundlich. Gute Parkplätze - zumindest für die Nebensaison - vorhanden. Man kann sehr gut mit dem Boot den Comer See erkunden; die Anlegestation ist unten im Ort. Einziges Manko: In Tremezzo selbst gibt es leider wenig gute Essensangebote oder einen Supermarkt. Auto erforderlich, da das Hotel weiter oben liegt und es steil nsch oben geht!

（由 Google 翻译）我们在这里度过了愉快的时光。房间宽敞干净，还有一个可以俯瞰群山的小型户外区域。他们每天早晨提供美味的早餐，包括麦片、混合奶酪、鸡蛋、果酱等。服务非常棒，让您有宾至如归的感觉。我感谢Jonna提供的所有帮助和热情款待。 需要注意的是，酒店位于山上，如果没有车，就无法下山前往湖边和市中心。 酒店美丽而舒适，房间宽敞，并设有一个可以俯瞰群山的阳台。他们提供简单但美味的每日早餐，满足您的需求，包括鸡蛋、各种奶酪、饮料、酸奶、麦片等等。服务非常出色，尤其是员工（Jona），她非常乐于助人，回复迅速。我们很喜欢这里，但需要注意的是，酒店位于山上，如果没有车，下山前往市中心和湖边是无法进出的。 （原文） We had a pleasant experience here, the room is specious and clean with small outdoor area with Mountain view, they offer nice breakfast every morning including cereal, mixed cheese, eggs, jam..etc, the service is amazing and makes you feel home, I thank Jonna for all the help and great hospitality. One thing you need to take into consideration is that the hotel is located on a mountain and going down to the lake and center will not be possible without a car. الفندق جميل وحميمي والغرفة واسعة وفيها بلكونة مطلة على الجبل، يقدمون فطور يومي بسيط ولكن جميل ويفي بالغرض مثل بيض، أجبان متنوعة، مشروبات، زبادي وسيريل وغيرهم. الخدمة ممتازة خصوصاً من الموظف (جونا) كان جداً متعاون ومتجاوب. استمتعنا بالمكان ولكن يجب الأخذ بعين الاعتبار ان الفندق يقع على جبل والنزول منه للسنتر والبحيرة وايضاً الوصول له يحتاج سيارة. بدون سيارة بيكون الوصول والخروج مستحيل

（由 Google 翻译）从抵达的那一刻起，我在酒店的住宿体验就非常愉快。酒店位置便利，驾车即可轻松抵达，并设有安全的停车场。前台接待服务非常出色，工作人员热情友好，总是面带微笑，热情好客，让入住体验更加轻松惬意。 房间可以欣赏到科莫湖的壮丽景色。房间干净整洁，空调凉爽高效，营造出彻底放松的氛围。早餐美味可口，品种丰富，干净整洁，体现了酒店一流的服务水平。 总而言之，住宿舒适安全，为我们带来了愉快而宁静的体验。我会向所有寻求舒适、美景和优质服务的客人推荐这家酒店。 （原文） كانت إقامتي في الفندق رائعة منذ لحظة الوصول؛ حيث إن موقعه مميز ويسهل الوصول إليه بالسيارة، مع توفر مواقف آمنة للسيارات. الاستقبال كان ممتازًا، والموظفون ودودون للغاية، يتميزون بالابتسامة الدائمة وحسن التعامل مما جعل تجربة السكن أكثر راحة. الغرفة كانت مطلة على بحيرة كومو بإطلالة ساحرة، نظيفة ومرتبة بعناية، كما أن تكييف الهواء كان باردًا وفعّالًا مما أضفى شعورًا بالراحة التامة. وجبة الإفطار كانت لذيذة ومتنوعة ونظيفة، تعكس مستوى الخدمة العالي للفندق. بشكل عام، كانت الإقامة مريحة وآمنة ووفرت لنا تجربة ممتعة وهادئة، وأوصي بهذا الفندق لكل من يبحث عن الراحة وجمال الإطلالة وجودة الخدمة

（由 Google 翻译）房间宽敞干净，布局合理，露台视野开阔，景色绝佳。早餐非常美味，工作人员热情友好，乐于助人。唯一的不足是枕头不够舒服，但除此之外，一切都完美！强烈推荐，以后再来这里一定会再来。 （原文） Spacious and clean rooms, well designed layout, excellent terrace with million dollars view. Very good breakfast and friendly /helpful stuff. The only complain - pillows could be more comfortable, but otherwise - everything perfect! Highly recommend, and definitely will be back when in the region.

（由 Google 翻译）酒店的景色令人叹为观止，四周环绕着大自然，远离城市喧嚣，营造出宁静祥和的氛围。由于酒店坐落于山腰，早晨和夜晚的景色格外美丽。 然而，需要注意的是，如果没有车，前往酒店会相当困难——步行几乎是不可能的。拥有一辆车至关重要。 酒店的两位工作人员非常友善，用心良苦，但遗憾的是，他们的服务质量不足以达到预期。 总的来说，对于寻求宁静和美景的人来说，这里是一个绝佳的去处，但最好对交通和服务抱有合理的期望。 （原文） The view from the hotel is truly stunning, offering a peaceful atmosphere surrounded by nature and far from the city noise. Thanks to its mountainside location, mornings and evenings are especially beautiful. However, it’s important to note that without a car, reaching the hotel is quite difficult — walking there is almost impossible. Having a vehicle is essential. The two staff members running the place are very kind and well-intentioned, but unfortunately not enough to maintain the expected service quality. Overall, it’s a lovely spot for those seeking peace and great views, but it’s best to come with realistic expectations regarding transportation and service.

（由 Google 翻译）天气好的时候，民宿的景色真的很棒！简单的早餐也很美味，而且很方便~ 虽然离渡轮码头有点远，但前台会帮你叫出租车，不到10分钟就能到，所以地理位置很好。 我推荐你去科莫的时候考虑住这家民宿 :) （原文） 날씨 좋을때 숙소에서 보이는 뷰가 정말 멋집니다! 간단한 조식도 맛있고 편리해요~ 페리 타는곳에서 조금 떨어져있으나 리셉션에서 택시를 불러주며 10분 안걸려 도착하기에 위치도 좋은 편입니다 코모 방문시 해당 숙소에 묵으시는걸 고려해보실 추천드립니다 :)

（由 Google 翻译）我太喜欢这家酒店了🌟 房间景色美极了，床超级舒服，周围环境宁静祥和，非常适合休息，淋浴……简直太棒了，简直堪比水疗中心！ 一切都完美，入住体验完美。我100%推荐！ （原文） Un vrai coup de cœur pour cet hôtel 🌟 La vue depuis la chambre était magnifique, le lit ultra confortable, calme absolu pour se reposer, et une douche... incroyable, digne d’un spa ! Tout était réuni pour un séjour parfait. Je recommande à 100 % !

（由 Google 翻译）我们太喜欢在科莫湖维斯塔酒店 (Vista Lago Como) 的蜜月之旅了！酒店团队非常友好热情，让我们感觉就像在家一样。我们很想明年夏天再来！😍 （原文） We absolutely loved our honeymoon stay at Vista Lago Como! The team was incredibly friendly and helpful, making the place feel just like home. We’d love to return again next summer 😍

（由 Google 翻译）我们在拉里奥曼德罗别墅的住宿堪称完美。从抵达的那一刻起，度假村对细节的关注就无与伦比——度假村的每个细节都经过精心设计，力求让宾客感受到特别的关怀和无微不至的关怀。 真正令人印象深刻的是工作人员真诚的奉献精神，他们竭尽全力，超越自我。蜜月旅行时，我无意中提到想吃千层面，尽管菜单上没有千层面。令我惊喜的是，团队不仅道歉，也没有建议其他选择，而是专门为我们准备了一份特别的千层面。这道菜制作精美，服务热情周到，让原本简单的请求变成了我们旅程中最难忘的亮点之一。 这小小的举动体现了拉里奥曼德罗别墅的宗旨：创造难忘的时光。他们让我们感到宾至如归，而不仅仅是被照顾。 如果您正在寻找一个奢华与真实相融合的地方，一个每个细节都经过精心策划，并且工作人员会将您的体验视为独一无二的地方，那么拉里奥曼德罗别墅绝对是您的不二之选。强烈推荐给那些寻求一生一次的神奇住宿的人。 （原文） Our stay at Villa Lario Mandello was nothing short of perfection. From the moment we arrived, the attention to detail was extraordinary — every aspect of the resort feels thoughtfully designed to make guests feel special and cared for. What truly stood out was the staff’s genuine dedication to going above and beyond. On our honeymoon, I casually mentioned craving a lasagna, even though it wasn’t on the menu. To my surprise, the team didn’t just apologize or suggest an alternative — they created a special order just for us. The dish was beautifully prepared and served with such warmth, turning what could have been a simple request into one of the most memorable highlights of our trip. That small gesture reflected the heart of Villa Lario Mandello: creating unforgettable moments. They made us feel celebrated, not just accommodated. If you’re looking for a place where luxury meets authenticity, where every detail is carefully curated, and where the staff treats your experience as uniquely yours, Villa Lario Mandello is truly in a class of its own. Highly recommended for anyone seeking a magical, once-in-a-lifetime stay.

（由 Google 翻译）科莫湖畔的静谧之所，却因服务质量和隐私泄露而黯然失色 ​为了庆祝我的55岁生日，我丈夫选择了位于曼德洛德拉里奥的拉里奥别墅度假村，在那里度过了一个难忘的四晚。度假村俯瞰科莫湖的地理位置令人叹为观止。这家奢华的五星级酒店地理位置优越，靠近莱科和瓦伦纳，环境宁静而私密。 ​环境与设施 ​我们非常荣幸地入住了最大的别墅，它拥有一个华丽的步出式阳台，可以一览无余地欣赏湖景。别墅的庭院维护得非常细致，宛如一个私密宁静的公园。度假村提供高端设施，包括湖畔泳池、私人接船码头，甚至还有专门的直升机停机坪。丰盛的免费早餐是开启每一天的绝佳方式。起初，工作人员专业、友好且乐于助人，我们很享受在餐厅用餐的前两个晚上，之后在我的生日和最后一天早上选择在别墅内享受更私密的用餐体验。 影响舒适度和私密性的问题 虽然环境优美，但有两个具体问题严重影响了我们的入住体验，尤其考虑到每晚约1000美元的房费： 1. 房间状况、严重的过敏反应以及整治不力： 这栋高价别墅的整体状况令人无法接受。我们不仅发现破损的皮革家具，坐起来不舒服，与豪华客房格格不入，而且抵达后，我们还闻到了一股浓重的猫尿味。更糟糕的是，猫尿残留物导致我出现了严重的过敏反应，导致我流泪、鼻塞，不得不在入住的四个晚上都服药。当我们向前台反映异味问题时，他们只是让客房服务人员在房间里放置了一个精油扩散器来掩盖气味，而不是彻底清洁或处理异味源。缺乏适当的卫生设施、明显的失修以及随之而来的健康影响令人震惊，尤其是考虑到住宿费用。 2. 严重侵犯隐私： 第二个问题更加令人反感。我们正想在私人阳台上安静地享用一杯生日早晨咖啡，一位摄影师和这位“不付费客人”却在度假村里进行商业拍摄。随后，摄影师驾驶无人机直接飞过我们的阳台。我立即打电话要求停止这种侵犯行为，无人机也暂时停止了。然而，摄影师很快又开始驾驶无人机，这显然是对我们隐私的第二次侵犯，我用手机记录了下来。感觉不付费客人比我们付费客人拥有更多的自由。 作为一名付费客人，并且拥有酒店业（万豪）的专业经验，我意识到这严重侵犯了客人的权利。我多次要求就这两个问题与经理沟通，但遗憾的是，我们从未收到过管理团队的回电、亲自道歉或任何服务补救的尝试。由于缺乏界限，而且优先考虑外部拍摄而非付费客人的舒适度，我们不得不改变生日计划，当天早上提早离开了酒店。 ​总体而言 ​拉里奥别墅度假村是一个美丽的目的地，拥有壮丽的自然风光和令人惊叹的设施。我丈夫在这里度过了一个美好的意大利假期。然而，宾客服务方面存在根本性的失误——未能解决重大的卫生和维护问题，以及对侵犯隐私行为的严重管理不善——表明了酒店在专业管理方面的严重失误，这种失误在这个价位和星级标准下是不可接受的。 （原文） A Beautiful Retreat on Lake Como, Marred by Significant Service and Privacy Lapses ​My husband chose the Villa Lario Resort in Mandello del Lario for a spectacular four-night stay to celebrate my 55th birthday, and the location overlooking Lake Como is truly breathtaking. This luxurious 5-star property is conveniently nestled near Lecco and Varenna, offering a peaceful and exclusive atmosphere. ​The Setting and Amenities ​We were delighted to stay in the largest villa, which featured a magnificent walkout balcony overlooking uninterrupted views of the lake. The grounds of the property are meticulously maintained, functioning as a private, quiet park. The resort offers high-end amenities, including a lakeside pool, a dock for private boat pickup, and even a dedicated landing area for helicopters. The complimentary full breakfast was an exceptional way to start each day. Initially, the staff were professional, friendly, and helpful, and we enjoyed dining in the restaurant for the first two nights before opting for more private dining in our villa for my birthday and our final morning. ​Issues Affecting Comfort and Privacy ​While the setting was idyllic, two specific issues severely impacted our experience, particularly given the rate of approximately $1,000 per night: ​1. Room Condition, Severe Allergic Reaction, and Insufficient Remediation: The general condition of the high-priced villa was unacceptable. Not only did we notice torn leather furniture that was uncomfortable and unsuitable for a luxury room, but upon arrival, we also noticed a strong odor of cat urine. This issue was compounded by the fact that the residue caused me to experience a severe allergic reaction, resulting in watery eyes and congestion that required me to take medication for our entire four-night stay. When we reported the odor to the front desk, the issue was addressed merely by having housekeeping place an oil diffuser in the room to mask the smell, rather than fully cleaning or treating the source of the odor. The lack of proper sanitation, the visible disrepair, and the subsequent health impact were egregious, especially given the cost of the accommodation. ​2. Egregious Violation of Privacy: The second issue was far more intrusive. While trying to enjoy a quiet birthday morning coffee on our private balcony, a photographer and the "non-paying guest" were actively conducting a commercial photo shoot on the resort property. The photographer then flew a drone directly over our balcony. I immediately called down to have the intrusion stopped, and it paused temporarily. However, the photographer quickly resumed flying the drone, a clear second violation of our privacy which I documented on my phone. It felt as though the non-paying guest had more liberties than we did as paying guests. ​As a paying guest, and having previous professional experience in the hospitality industry (Marriott), I recognize this as a serious violation of guest rights. I repeatedly requested to speak with a manager regarding both issues, but unfortunately, we never received a call back, a personal apology, or any attempt at service recovery from the management team. The lack of boundaries and priority given to the external photo shoot over the comfort of paying guests forced us to change our birthday plans and leave the property early that morning. ​Overall ​The Villa Lario Resort is a beautiful destination, offering immense natural beauty and stunning physical amenities. My husband provided a beautiful Italian getaway. However, the fundamental failures in guest services—failing to resolve significant sanitation and maintenance issues, and a gross mismanagement of a privacy violation—demonstrate a serious lapse in professional management that is unacceptable at this price point and star rating.

（由 Google 翻译）我们点了价格不菲的“desgutacione”套餐。虽然不便宜，但绝对物超所值——跟墨西哥城的普霍尔餐厅（Pujol）比起来，简直是物超所值。我们吃了四个小时，吃得饱饱的，最后厨师还出来迎接我们。每个人都很棒，服务也棒极了。 我唯一的抱怨是我们的游艇不能停靠在港口，因为它在湖里。请帮我们这些住在游艇上的顾客把湖和海连接起来。我们这次度假不得不开车。这太荒唐了。不过，说来惭愧，还是值得的。 太棒了！五星好评！太棒了！ （原文） We got the expensive desgutacione menu. It was not cheap, but it was 100% worth it - and comparison to Pujol, in Mexico city, it was a steal. We ate for four hours, left full, and the chef came out to meet us in the end. Everyone was amazing, the service was incredible. My only complaint is that we could not dock our Yacht in the harbor because it was in a lake. Please connect the lake to the ocean for us Yacht dwelling patrons. We had to drive for this vacation. Which is ridiculous. But, sad to say, was worth it. Bravo! 5 star! Trés bien! Maravilloso!

（由 Google 翻译）我们住在这家酒店的街对面，觉得员工很不尊重我们。我们本来希望和他们搞好关系，甚至容忍员工和客人把车停在我们家门口，但他们却对我们百般辱骂，甚至还就这是否属于我们家的问题争执不休，尽管土地注册处已经证实了这一点。这可不是你对一个高端场所的期望。如果他们对邻居的态度是这样的，我不会推荐这家酒店给任何活动策划者。 我们住在这家酒店的街对面，觉得员工很不尊重我们。我们本来希望和他们搞好关系，甚至容忍员工和客人把车停在我们家门口，但他们却对我们百般辱骂，甚至还就这是否属于我们家的问题争执不休，尽管土地注册处已经证实了这一点。这可不是你对一个高端场所的期望。如果他们对邻居的态度是这样的，我不会推荐这家酒店给任何活动策划者。真恶心。 （原文） We live across the street from this hotel and find the staff disrespectful. We hoped to have a good relationship with them and even tolerate staff and guests parking on our property, but all we get from them are insults and even disputes about whether it's our property, despite the fact that the land registry confirms this.its not what you would expect from a prestigious venue. I wouldn't recommend this property to any event planner if this were their attitude toward neighbors. Viviamo di fronte a questo hotel e troviamo il personale irrispettoso. Speravamo di avere un buon rapporto con loro e persino di tollerare che personale e ospiti parcheggiassero sulla nostra proprietà, ma tutto ciò che otteniamo da loro sono insulti e persino contestazioni sul fatto che si trattasse di nostra proprietà, nonostante fosse confermata dalla planimetria catastale. non è quello che ci si aspetterebbe da un locale prestigioso. Non consiglierei questa struttura a nessun organizzatore di eventi se questo fosse il loro atteggiamento nei confronti dei vicini. Disgustoso.

（由 Google 翻译）酒店本身非常漂亮，但真正让体验提升到五星以上水平的是服务：极其贴心的接待员、在提供夜床服务时注意到房间细节的清洁工，以及餐厅的服务员。晚餐本身也很棒。一次美妙的体验，强烈推荐。 （原文） The property is absolutely beutiful, but what really elevates the experience to more than 5 stars was the service: the extremely caring receptionists, the cleaner who took notice of the smallest details in the room during turn-down, and the waiters at the restaurant. The dinner itself was also great. A wonderfull experience, highly recommended.

（由 Google 翻译）非常棒的酒店，可以一览壮丽的湖景！工作人员服务周到，无可挑剔。不过，我们所谓的“穴居人”房间有点暗，也有点小。但这真是个很棒的地方！ （原文） Très bel hôtel avec des vues directes sur le lac magnifiques ! Le personnel était très bien, service impeccable. En revanche notre chambre dite troglodyte était sombre et un peu petite. Mais c'est un lieu d'exception !

（由 Google 翻译）真是个好地方！我有幸受邀前往，因为他们邀请我两人品尝。晚餐精致美味，令人难忘。服务人员既周到又专业。如果我再次来到那附近，一定会再次光顾。在这样的环境中享受一番，真是值得。 （原文） Bellissimo posto, ho avuto il piacere di andare perché mi hanno regalato una degustazione per 2 persone, è stato veramente una bellissima e soprattutto buonissima cena,personale discreto ma molto professionale, sicuramente ci ritornerò se sono da quelle parti,meritata farsi coccolare in un ambiente così

（由 Google 翻译）绝对糟糕的体验——绝对避免 毫不夸张地说，这是我经历过的最糟糕的酒店体验之一。从我到达的那一刻起，工作人员就极其粗鲁，完全没有帮助。感觉他们只是注意到我的存在，就等于在帮我一个忙。毫无热情好客之心。 没有正规的接待，没有人能回答我的基本问题或提供任何帮助。没有任何餐饮服务——甚至连基本的零食和水都没有。没有出租车，酒店也完全没有努力帮忙安排交通，尽管它位于一个需要交通的地方。 没有出租车，我唯一收到的帮助是一叠三家出租车公司的旧名片——我不得不自己去取——但他们都没有回应。当我告诉接待处的女孩这件事时，她耸了耸肩说：“是啊，如果他们告诉你他们没有车来接你，那就没办法了。”就是这样——没有解决方案，没有道歉，没有其他选择。 这个地方晚上非常吵——我几乎睡不着。感觉根本没人管理或维持秩序。而且没有客房服务，没有任何便利设施，即使是最基本的酒店设施，也完全没有。 从始至终，这里简直就是一场灾难。如果你珍惜自己的时间、金钱和理智，那就远离这个地方吧。我永远不会再来，并强烈建议其他人也不要来。这个地方根本不应该被允许继续营业。 （原文） Absolutely Horrible Experience – Avoid at All Costs This was, without exaggeration, one of the worst hotel experiences I’ve ever had. The staff were shockingly rude and completely unhelpful from the moment I arrived. It felt like they were doing me a favor just by acknowledging my presence. There was zero sense of hospitality. There was no proper reception, no one available to answer basic questions or assist with anything. No food service whatsoever – not even basic snacks or water. No taxis available, and the hotel made absolutely no effort to help arrange transportation, even though it’s located in a place where that’s a necessity. There were no taxis provided, and the only help I received was a stack of old business cards for three taxi companies — which I had to pick up myself — and none of them answered. When I told the girl at the reception about it, she shrugged and said, “Yeah, if they told you they don’t have cars to pick you up, then there’s no choice.” That was it — no solution, no apology, no alternative. The place was extremely noisy at night – I could barely get any sleep. It felt like no one was managing or maintaining order at all. There was also no room service, no amenities, nothing you’d expect from even the most basic hotel. It was a total disaster from start to finish. If you value your time, money, and sanity – stay far away from this place. I would never return and strongly advise others to avoid it too. This place should not even be allowed to operate.

（由 Google 翻译）这家酒店位置并不中心，只能乘坐私人交通工具到达，但这里的景色确实令人叹为观止。房间简陋，阳台也不太能保证私密性。或许可以改进一下，把阳台之间的玻璃窗抬高一些。早餐装在放在门外的袋子里，但酒店内部设施齐全。房间里有水壶和带咖啡包的咖啡机。迷你吧提供免费饮用水和果汁。 （原文） Questa struttura non è in una zona centrale, raggiungibile solo con mezzi propri, ma la vista che si gode da qui è davvero splendida. Le camere sono essenziali, il balcone non offre grande privacy. Da migliorare magari alzando i vetri che separano i balconi. La colazione viene servita con una bag lasciata fuori dalla porta, ma all’interno non manca nulla. Nella stanza c’è un bollitore e una macchinetta del caffè con cialde. All’interno del frigobar acqua e succhi di frutta gratuiti.

（由 Google 翻译）简直糟透了！ 这里的一切都太差了，我无论如何都不会推荐这家酒店给任何人。千万别给自己找麻烦！ 酒店不干净，房间又小又破。床硬得像躺在地板上一样。我20出头的时候从来没有经历过这么严重的背痛。晚上也很吵，房间又特别窄，我根本睡不着。 浴室里有虫子，从墙缝里钻出来，真是糟透了。 早餐是干巴巴的羊角面包和胶囊咖啡，得自己煮。你预订了含早餐的房间，结果却收到这种东西，真是太丢人了。我从来没有经历过这种事。 这绝对是我住过的最差的酒店。 其他一些小问题也很糟糕，比如位置（班车停运）、进城要走很长的路、吹风机坏了，以及停车位不足。 工作人员态度还不错，景色也不错，但这在这场灾难中根本起不到什么作用。住在这里感觉真的很糟糕：疲惫、肮脏，而且完全被宰了。事实也的确如此。你付了很高的价钱，在其他地方你可以享受到绝对的奢华，但在这里：完全相反。我们甚至提前退房了。 （原文） Schlechter geht nicht! Hier ist wirklich alles unterirdisch und ich würde dieses Hotel niemandem, unter KEINEN Umständen empfehlen, tut es euch bitte nicht an! Es ist nicht sauber, die Zimmer sind sehr klein und in schlechtem Zustand. Die Betten sind so hart, man denkt, man würde auf dem Boden liegen, hatte noch nie solche Rückenschmerzen (mit Anfang 20), zudem ist es nachts sehr laut, die Zimmer sind extrem hellhörig, habe kein Auge zugemacht. Im Bad sind Insekten, die in Spalten in der Wand rein und rausgehen, es ist wirklich schrecklich. Zum Frühstück gibt es trockene Croissants und Kapselkaffee, den man sich selbst machen darf. Man bucht mit Frühstück und bekommt dann DAS, das ist eine absolute Frechheit, habe noch nie sowas erlebt. Das war wirklich das schlechteste Hotel, in dem ich jemals war. Kleinigkeiten, die zusätzlich schlecht waren sind die Lage (Shuttle fuhr nicht) langer Weg in die Stadt, Föhn geht nicht und zu wenig Parkplätze. Die Mitarbeiterin war ganz nett und die Aussicht auch, aber das bringt wirklich nichts bei dieser Katastrophe. Man fühlt sich wirklich nicht gut dort, müde, dreckig und absolut abgezockt. Und genau das ist es auch. Man bezahlt einen sehr teuren Preis, wo man woanders absoluten Luxus bekommt, hier: genau das Gegenteil, wir sind sogar eher abgereist.

（由 Google 翻译）在贝拉吉奥山上，欣赏壮丽的景色，与当地人相处融洽。这真是一次很棒的体验。房间干净整洁，最棒的是，他们提供往返市中心的班车，时间为上午10点至下午6点30分。附近有当地的咖啡馆和当地人常去的餐馆。远离喧嚣的好地方。露台景观10/10。 （原文） Up on the mountains of Bellagio, with incredible views and amongst the locals. This was such a great experience. Rooms were clean and best part was that they provide a shuttle to the city center from 10-6:30pm. Close by there are local coffee shops and also restaurants that locals go to. Great place to stay away from hustle and bustle. The terrace view is 10/10.

（由 Google 翻译）我不太会写评论，但服务真的太棒了。娜塔莉真的很棒，她帮我们做了所有事情，而且总是面带微笑。房间非常干净整洁，露台的景色也很美，她甚至主动提出开车送我们去渡轮码头，这样我们就不用叫出租车了。如果你想避开昂贵的酒店，这是一个不错的选择。 （原文） Im not one to leave reviews but Service was absolutely amazing. Natalie was truly great, helped us with everything and always had a smile. Room was very clean and tidy, terrace area has a beautiful view and she even offered to drive us down to the ferry so that we didnt have to call a taxi. Great option if you want to avoid the pricy hotels

（由 Google 翻译）我和妻子十月份入住过。房间干净整洁，服务非常友好，还有一个很棒的屋顶露台，可以坐下来享用一杯咖啡或茶。步行到市中心只需15-20分钟，非常惬意。酒店提供早餐券，可以在距离酒店约100-200米的小餐馆使用。唯一让我不太满意的是，我们的房间紧挨着室外风扇，风扇几乎整天都在运转，这在睡觉时会有点影响睡眠。 （原文） Odwiedziliśmy z żona w październiku, pokoje czyste, obsługa bardzo miła, świetny taras widokowy znajduje się na dachu, można w spokoju posiedzieć i wypić kawę lub herbatę. Spokojnym spacerkiem do centrum jest około 15-20min. Śniadania sa w formie voucherów do wykorzystania w bistro około 100-200 metrów od hotelu. Jedyne co mi przeszkadzało to to że pokój dostaliśmy zaraz obok wiatraków które sa na zewnątrz, chodziły przez większość dnia co trochę może przeszkadzać przy zasypianiu.

（由 Google 翻译）这家酒店的性价比非常低。我和妻子（61岁，学历不高）在湖边游玩了15天，住过很多酒店。Domus Bellagio酒店的价格（每晚213欧元）比湖边其他四星级酒店要高，但自从我们入住以来，前台接待员就非常不友好。我问她早餐吃了什么，她说一两个羊角面包和一杯咖啡。我说，以酒店这样的价格，早餐太差了，没有鸡蛋、酸奶、火腿、麦片粥，一点蛋白质都没有，她回答说他们就提供这些。正如前文所说，我们在湖边住过15家酒店，其中几家都是四星级酒店，早餐很棒，各种服务（游泳池、健身房等）一应俱全。而Domus酒店是最贵的，入住体验非常糟糕。这家酒店不是酒店，而是一栋改建成独立房间的房子。这栋房子没有24小时值班人员，只有白天有接待员。而且它位于山上，离湖和贝拉吉奥中心都很远。我完全不推荐这里。 （原文） The price/quality of this hotel is very bad. My wife and me (61 years old and with high studies) have been going 15 days around the lake staying in various hotels. In Domus Bellagio, with higher price (213 eur per night) than other 4 stars hotels in the lake, since we arrived the recepcionist was quite unfriendly. I asked what we had for breakfast and she said that 1 or 2 croissants and a cofee. I said it was quite a poor breakfast for such a price of the hotel, no eggs, no yogurt, no ham, no muesly, no proteins at all, and she responded that this was what they gave. As said, we have been staying in 15 hotels around the lake, several of them were 4 stars hotels, with excellent breakfast and all kinds of services (pool, gym, etc), while Domus, being the most expensive one, was a very poor experience. This is not a hotel but a house converted into independent rooms. The house has no one 24 hour personnel, but only during the day the recepcionist. It is also located up the hill and very far away from the lake and the crnter of Bellagio. I do not recomend it at all.

（由 Google 翻译）我在科莫湖多莫斯普林尼酒店 (Domus Plinii - Lake Como) 度过了一段难忘的时光。套房装饰精美，干净整洁，时尚宁静，是放松度假的理想之选。窗外和私人阳台的景色令人叹为观止，让每一刻都感觉特别。 工作人员非常友好，总是面带微笑，乐于助人。他们的热情好客让我们从抵达的那一刻起就感受到了宾至如归的感受。 我的一位朋友退房后不小心把一件夹克落在了房间里。客房服务人员发现了它，酒店立即联系我们，并安排将其寄回。甚至在我们旅行结束前，夹克就归还给了我们！这种细致入微的关怀和照顾真的令人印象深刻。 考虑到房间的质量、服务和整体体验，价格非常合理，绝对比湖畔许多其他收费高得多的酒店更物有所值。 强烈推荐给所有想在科莫湖寻找时尚、轻松、温馨住宿的人。 （原文） I had an unforgettable stay at Domus Plinii - Lake Como. The suite was beautifully decorated, clean, stylish, and peaceful - ideal for a relaxing getaway. The view from the window and private balcony was absolutely breathtaking that made every moment feel special. The staff were exceptionally friendly, always smiling and willing to help with anything. Their warm hospitality made us feel truly welcome from the moment we arrived. One of my friends accidentally left a jacket in the room after check-out. The housekeeping team found it, and the hotel promptly contacted us and arranged to have it shipped back. The jacket was returned to us even before our trip ended! That level of care and attention really stood out. Considering the quality of the rooms, service, and overall experience, the price was very reasonable and definitely more value for money than many other hotels around the lake that charge much higher rates. Highly recommended for anyone looking for a stylish, relaxing, and genuinely welcoming place to stay in Lake Como.

（由 Google 翻译）真是可惜！酒店虽然有无边泳池、私人海滩，还有宽敞且设计精良的客房，但遗憾的是，品质与价格不符。床的床垫塌陷，床架是廉价的宜家货，让我们两晚的住宿体验非常糟糕。 早餐也差强人意：卡布奇诺对于一家意大利酒店来说根本无法下咽，煎蛋卷也油腻得离谱——远超我们的预期。 （原文） Un vero peccato! La struttura dispone di piscina a sfioro, spiaggia privata e camere ampie e dal design curato, ma purtroppo la qualità non è all’altezza delle tariffe applicate. I letti, con materassi sfondati e reti economiche di marchio Ikea, hanno reso il nostro soggiorno di due notti tutt’altro che riposante. Anche la colazione ha lasciato molto a desiderare: cappuccino imbevibile per un hotel che ha sede in Italia e un’omelette eccessivamente unta, davvero ben lontani dalle aspettative.

（由 Google 翻译）真是太棒了！我们九月份在那里住了几天。游客不多，房间非常时尚，周边设施一流，有自己的码头，渡轮站也很近，餐厅美味可口，员工也很棒！我强烈推荐！总的来说，在科莫，这里性价比最高。 （原文） Absolutely amazing place! We spent there several days in September. Not crowded with tourists, very stylish rooms and amazing facilities on the territory, own dock, ferry station very close, delicious restaurant, great staff! I can’t recommend it more! And in general for Como it was the best price vs quality combination.

（由 Google 翻译）我喜欢这家酒店、它的位置、它的员工——一切都是高水平的。餐厅的食物非常美味，早餐在玻璃房里、花园里进行，周围有令人难以置信的自然风光。游泳池和湖景令人惊叹。我们一定会再来的。 （原文） Понравился отель, расположение, персонал - все на высоком уровне. Ресторан с очень вкусной едой, завтрак в стеклянном зале,в саду, вокруг природа невероятная. Бассейн и вид на озеро восхитительные. Обязательно приедем снова.

（由 Google 翻译）五一节周末，我们一家五口在这里度过了一段美好的时光。工作人员热情友好，服务一流，地理位置优越，就在科莫湖畔，景色美不胜收。酒店本身时尚舒适，公寓也很漂亮。期待未来有机会再次入住。强烈推荐。 （原文） We had a fantastic stay here during the May 1st weekend with my family of 5. The staff were incredibly friendly and welcoming, the service was excellent, and the location, which js right by Lake Como, couldn’t have been more beautiful. The hotel itself is stylish and very comfortable, with beautiful apartments. Looking forward to return some time in the future. Highly recommended.

（由 Google 翻译）工作人员非常友好。 尽管我们只是来喝一杯，需要打车进城（科莫），但他们还是在周五晚上打电话帮我们叫了一辆出租车，因为 Uber 和出租车应用程序都打不通。 （原文） Sehr freundliches Personal. Obwohl wir nur auf ein Getränk da waren aber ein Taxi in die Stadt (Como) brauchten hat man hinterher telefoniert um ein Taxi für uns am Freitag Abend zu bekommen denn sowohl Uber als auch Taxi App waren erfolglos

（由 Google 翻译）我们在萨尔梅里诺套房的住宿体验堪称梦幻。干净整洁，床铺舒适无比，而且享有难得的宁静。我们一边享用早餐，一边欣赏湖景，工作人员还为我们推荐了参观历史悠久的别墅。地理位置优越，方便前往贝拉吉奥和科莫。 （原文） Il soggiorno nella suite Salmerino è stato un sogno. Pulizia impeccabile, letti comodissimi e una tranquillità rara. Abbiamo apprezzato la colazione vista lago e i consigli dello staff per visitare le ville storiche. Posizione ideale per raggiungere Bellagio e Como.

（由 Google 翻译）我们不久前在这里住过，现在才想起来写评论。Marco 是一位非常棒的房东，为我们提供了一切所需！地理位置优越，靠近火车站和市中心，步行即可到达很棒的餐厅和商店。话虽如此，这里并不吵闹，是一个安静祥和的地方，偶尔还会传来当地的钟声。我们很喜欢这一点，觉得这为这里的氛围增添了光彩。早餐和羊角面包是一大亮点，房间和浴室宽敞舒适，同时又非常温馨！下次我们回到我们挚爱的科莫时，我们一定会再次入住这里！ （原文） We stayed here a little while back and am just getting around to leaving a review. Marco was an excellent host that provided us with everything we needed! The location was close to the train station, the city center, and walking distance to great restaurants and shops. That being said, it was not noisy and was a quiet and restful spot with local bells that chimed occasionally. We loved this and thought it added to the ambiance. The breakfast and croissants were a highlight and the room and bathroom were spacious, while at the same time so cozy! We will absolutely stay here again when we're back in our beloved Como!

（由 Google 翻译）出色的主人提供美味的早餐，包括肉类、奶酪、面包和羊角面包、新鲜水果、鲜榨橙汁和现煮咖啡。酒店有两个房间和一个公共（早餐）区，内有桌子和四把椅子。房间里有一台小冰箱，还有冷热饮水机。还提供茶包和速溶咖啡，还有盘子和杯子。床很舒服，两个房间都有足够的衣柜空间，还有足够多的洗漱用品和大小合适的浴室。 （原文） Excellent host providing an superb breakfast of meats, cheeses, breads and croissants , fresh fruit, freshly squeezed orange juice and freshly brewed coffee. There are two rooms plus a common (breakfast) area with tables and four chairs. There is a small fridge in this room and also a hot and cold water dispenser. Tea bags and instant coffee available too, plates, cups also. Beds were comfortable and plenty of wardrobe space in both rooms plus more than adequate toiletries and good size bathrooms.

（由 Google 翻译）位置优越，舒适宜人。房费包含美味的早餐。浴室不是很好，因为墙壁只刷了漆，没有瓷砖。尽管如此，如果我不得不再次入住，我还是会再次选择这里，因为就价格和位置而言，绝对物有所值。 （原文） Nice cozy place in a very good location. Good breakfast included in the rate. Bathroom is not the greatest because it has only painted walls and no tiles. Despite these if I would have to go back I would chose it again as for the price and location it it definitely worth it.

（由 Google 翻译）这真是太划算了——能在科莫市中心订到这家酒店真是太幸运了。房间内部感觉清新现代，而且一尘不染。老板Marco的服务也非常棒，甚至满足了个人需求——比如行李寄存等等。要是早知道La Canarina这么棒，我肯定会多订一晚。不然的话，我估计就得再订一次科莫之旅了！甜蜜生活！ （原文） This was an exceptional steal - felt lucky to book this accommodation in the heart of Como. The room interior feels fresh, modern and meticulously clean. The owner Marco provides remarkable service even accommodating personal requests - luggage storage etc. If I had known how exceptional La Canarina is I would have booked an additional night. Alternatively I guess that means I’ll have to book another trip to Como! La Dolce Vida!

（由 Google 翻译）令人愉快的住宿加早餐酒店，客房简单但布置高雅，一尘不染，并配备了您所需的一切。窗户俯瞰迷人而安静的花园，保证您享受宁静的休息。 业主Marco非常热情好客，为您准备了精致的甜味和咸味早餐，包括水果、冷盘和奶酪、新鲜的羊角面包和鲜榨橙汁。 位于科莫市中心的一处宁静角落，距科莫拉戈站以及渡轮和水翼船出发站仅一箭之遥。 （原文） Deliziosa B&B con camere semplici ma arredate con gusto, pulitissime e dotate del necessario. Le finestre si affacciano su un giardino incantevole e silenzioso che garantisce un tranquillo riposo. Il proprietario Marco, molto accogliente e gentile, prepara una squisita colazione dolce e salata, con frutta, salumi e formaggi, freschissimi croissant e spremuta d’arancia. Un angolo di pace nel centro di Como, a due passi dalla stazione Como Lago e dalla stazione di partenza di traghetti e aliscafi.

（由 Google 翻译）地理位置优越...距离火车站一百米...房间不大但很干净...经理乐于助人且友善...意大利早餐，不做作...房间价格有竞争力 （原文） Ottima posizione... A cento metri dalla stazione dei treni... Stanza non enorme ma pulitissima...gestore disponibile e gentile... Colazione all'italiana senza pretese... Prezzo della, stanza concorrenziale

（由 Google 翻译）优秀的房东，非常细心，非常关心打扫房间并帮助满足客人的需求。房间超级干净、宽敞、非常舒适，景色优美。早餐非常丰盛，住宿加早餐旅馆位于市中心，步行即可到达历史中心。 （原文） Excelente anfitrión, muy atento, cuida al detalle tanto la limpieza de la habitación como de ayudar a los huéspedes en sus necesidades. Habitación estaba súper limpia, era amplia y muy cómoda con buenas vistas. El desayuno muy completo y el B&B se encuentra muy céntrico para ir andando al centro histórico.

（由 Google 翻译）在蒙蒂别墅的体验真是太棒了！地理位置优越，景色优美，别墅干净整洁，交通便利，管理有序。前台的克里斯蒂安非常热情周到，给了我们很多实用的建议，甚至在我们徒步登山迷路时还来找我们！迫不及待地想下次再来！绝对值得预订！ （原文） Could not have had a more lovely experience at Villa Monti. The location and views are incredible, and the villa is clean, convenient and well run. Christian at the front desk was so so helpful, giving us lots of helpful recommendations and even coming to find us when we got lost on a mountain hike! Cannot wait to stay again in the future. 10/10 place to book!

（由 Google 翻译）我和我的妻子住在带露台的一室公寓。住了三晚非常完美。靠近城镇，但露台和游泳池也非常安静祥和。房东很棒 - 感谢您提出的所有精彩建议。这是一个美丽的地方，景色优美。强烈推荐。 （原文） My wife and I stayed in the studio apartment with the terrace. It was perfect for three nights. Close to the town but also very quiet and peaceful on the terrace and at the pool. The host is fantastic - thank you for all the great recommendations. It’s a beautiful place with a wonderful view. Highly recommend.

（由 Google 翻译）感谢 Christian 和 MG 的精彩住宿体验。别墅的 Primrose 公寓非常适合我们一家四口。大人有自己的房间，孩子们也有自己的空间。此外，别墅还设有客厅/餐厅，方便我们一起用餐。别墅距离瓦伦纳市中心只有几百码，这让我们感到非常放松……有时镇上会非常热闹。小型泳池露台非常适合在泳池里畅游或晒太阳。露台上的餐桌为我们提供了两顿晚餐……我认为这是科莫湖最佳的晚餐景观。我建议您在曼德洛德拉里奥以南约 15 分钟车程的 Imperal 商店购买饮料和食品杂货。瓦伦纳的商店选择不多，而且价格昂贵。 （原文） Thanks Christian and MG for a fabulous stay. The Villa's Primrose apartment was great for our family of four. Adults had their own room, and the kids had their space. Plus a living room/dining room to hang out in our have meals. We found it very relaxing that the Villa was a few hundred yards from Varenna proper...at times it was very busy in town. The small pool deck was great for a dip in the pool or sunning. The table at the deck hosted two dinners for us...I think this is the best dinner view of Lake Como. I recommend buying your beverages and groceries at the Imperal about 15 minutes south in Mandello del Lario. The shops in Varenna are small selections and very spendy.

（由 Google 翻译）两周前我们住在蒙蒂别墅。 别墅的经理是最优秀的。 他们让我们在瓦伦纳的住宿变得如此美好。 从顶层欣赏湖景令人惊叹。 他们为我们住宿期间的活动提供了很好的建议。非常感谢你，凯伦·R。 （原文） We stayed at Villa Monti two weeks ago. The managers of the Villa were the very best. They made our stay in Varenna so wonderful. The views from the top floors on the Lake are stunning. They gave us great suggestions for what to do during our stay. Thank you so much, Karen R.

（由 Google 翻译）和很棒的住宿体验。 房间和厕所很干净，床很舒服，房间设施很丰富。 房间最好的部分是风景！瓦伦纳（Varenna）的湖景绝对华丽且最佳。 Villa monti 的最佳之处在于，它不靠近城镇的喧嚣：而是拥有自己的别墅，设有私人庭院和游泳池，位于非常高的位置，可以一览无余的湖景！绝对很棒的住宿体验，会推荐。 还;向克里斯蒂安大声喊叫！最好、最友好、最乐于助人的主人。他很细心，对 WhatsApp 的反应非常灵敏，会满足您的每一个需求！ （原文） And excellent stay. Room and toilet was clean, bed comfortable, and room amenities bountiful. The best part of the room was the view! Absolutely gorgeous and best view of the lake in all Varenna. What makes Villa monti best is that its not near the hussle and bussle of town: but its its own villa with private grounds and a pool, located very high up with unblocked views of the lake! Absolutely excellent stay and would recommend. Also; shout out to Christian! The best and most friendly and helpful of hosts. He is attentive and very responsive over WhatsApp and will attend to your every need!

（由 Google 翻译）我们两人聚会的住宿体验非常棒！该单位位于瓦伦纳一个令人难以置信的地方，距离城镇广场和渡轮码头仅几分钟步行路程！单元内非常安静，光线充足，空间充足。我们一定会回来的！登记入住非常简单，克里斯蒂安很棒，每个人都对我们很好！我们度过了一段愉快的探索时光，并且在他们的建议下乘渡轮参观了贝拉吉奥、伦诺和其他城镇。从房间里看到的科莫湖的景色也是无与伦比的！ （原文） Fantastic stay for our party of two! The unit is located in an incredible part of Varenna, just a few minutes' walk from the town square and ferry port! Very quiet in the unit, and plenty of light and space. We would definitely come back! Check in was very simple, Christian was amazing, and everybody was so kind to us! We had a great time exploring, and also visiting Bellagio, Lenno, and other towns by ferry thanks to their recommendations. The view of Lake Como from the room is also unbeatable!

（由 Google 翻译）我们在这里度蜜月住了两晚，度过了一段愉快的时光。服务很棒，氛围很可爱，工作人员非常令人愉快，位置也很棒。很想有机会再次入住！位于塔楼的房间也是必须的。科莫湖美丽的全景。克里斯蒂安对待我们就像家人一样，让一切变得轻而易举。希望以后我们还能和他一起钓鱼！ （原文） We stayed here for our honeymoon for two nights and had a lovely time. Service was great, ambience was lovely, staff was extremely pleasant and a great location. Would love the chance to stay again! The tower room located at the too is a MUST. Beautiful panoramic views of lake como. Christian treated us like family and made everything a breeze. Hope we can fish with him in the future!

（由 Google 翻译）我很高兴在 Casa Santo Stefano 担任私人厨师做饭。一座奇妙的住宅，布置有难以形容的品味。 厨房就像一个图书馆，让人放松，而且设施超级齐全。 舒适的餐厅设有美丽的壁炉。 卧室设有连接浴室。 每个细节都照顾到了，我看到客人很热情！ 更不用说外观和令人惊叹的景色了。 我强烈推荐！！ （原文） Ho avuto il piacere di cucinare come Personal Chef a Casa Santo Stefano. Una meraviglia dimora, arredata con un gusto indescrivibile. La cucina sembra una libreria, rilassante e super accessoriata. La sala da pranzo accogliente con un bellissimo camino. Camere da letto con bagno en suite . Ogni dettaglio curatissimo, ho visto gli ospiti entusiasti!! Senza parlare poi dell'esterno e della vista mozzafiato. Consiglio vivamente!!

（由 Google 翻译）这个地方远远超出了我们的预期。他们以前把它当作民宿经营，出租单独的房间，但现在他们出租整个地方。它很大，很漂亮，而且维护得很好。 景色非常壮观。里面还备有食物、饮料、零食以及任何你需要的东西。 经理阿德尔（Adel）非常友好，并且在 WhatsApp 上回复得很快。我们在住宿期间没有碰巧遇到任何需要他们帮助的问题，但我毫不怀疑一切都会很快得到解决。 步行即可到达几家不错的餐厅和商店，但您可能需要开车去探索该地区。 （不要错过 Il Gatto Nero 和 Materia - 均位于切尔诺比奥！）好消息是，您可以在酒店舒适地停放 3 至 4 辆车。 我们一定会回来的！不要错过这个地方！ （原文） This place far exceeded our expectations. They used to run it as a B&B, renting out individual rooms, but now they rent out the whole place. It's huge, beautiful, and well maintained. The views are nothing short of spectacular. It was also fully stocked with food, drinks, snacks, anything you need. The manager, Adel, is extremely friendly and answers on WhatsApp very quickly. We didn't happen to have any problems during our stay that required their assistance, but I don't doubt that everything would have been taken care of very quickly. There are a couple of decent restaurants and shops within walking distance, but you probably want to have a car to explore the area. (Don't miss Il Gatto Nero and Materia - both in Cernobbio!) The good news is that you can probably comfortably park 3-4 cars at the property. We will definitely be back! Don't miss this place!

（由 Google 翻译）非常好的宾馆，我们的套房位于露台上。 房间很大，装饰精美，虽然有点远，但可以看到非常漂亮的湖景。 非常乐于助人且友好的工作人员，非常好的早餐和优质的产品。 唯一的缺点是酒店在山里有点偏僻，需要开车。 （原文） très belle maison d’hôte, nous avions la suite en terrasse. Grande chambre bine décorée, très jolie vue panoramique sur le lac bien qu'un peu loin. Personnel très serviable et sympathique, très bon petit déjeuner avec des produits de qualité. Seul petit bémol, l’hôtel est un peu reculé dans la montagne, voiture obligatoire.

（由 Google 翻译）最令人难以置信的住宿体验，房间设施非常齐全，超级干净，最重要的是舒适。经理阿德尔是一位很棒的主人，他为我们提供了我们需要的所有信息以及更多信息。我们想多住几晚，但已经订满了。 （原文） Most incredible stay, room is extremely well equipped, super clean and most of all comfortable. Adel the manager is a great host, who provided us with all the information we needed and more. We wanted to stay a few more nights but it was fully booked.

（由 Google 翻译）位置超级好，房间和套房布置得非常漂亮。一切都非常优雅和宽敞，氛围宽敞。我们从阳台和卧室可以欣赏到科莫湖的美妙全景。每天早上我们都会在蛋糕架上享用早餐，服务非常有礼貌。我们从这里出发游览并探索了该地区。您可以轻松地走下长长的楼梯到达港口，然后从那里乘坐渡轮⛴。从科莫出发，您可以在 15 分钟内轻松乘坐出租车返回。绝对推荐。我们很乐意回来🔝🤩 （原文） Eine super schöne Location, mit wirklich sehr schön eingerichteten Zimmern bzw. Suiten. Alles sehr edel und elegant, und ein großzügiges Ambiente. Wir hatten vom Balkon und vom Schlafzimmer einen herrlichen Panorama Blick auf den Comer See. Das Frühstück wurde uns jeden Morgen auf einer Etagere serviert, der Service ist absolut zuvorkommend. Wir haben von hier aus unsere Ausflüge gemacht, und die Gegend erkundet. Man kann gut zu Fuß über eine lange Treppe runter zum Hafen laufen, und von dort mit der Fähre weiterfahren ⛴. Von Como aus kann man bequem in 15 Minuten mit dem Taxi zurückfahren. Absolut empfehlenswert. Wir kommen gerne wieder 🔝🤩

（由 Google 翻译）美丽的住宿！房间装饰非常高雅，诚实酒吧运作良好 - 一个完美的度假胜地。早餐也很美味，我们的主人（Adel）非常细心。 （原文） Beautiful accommodation! Rooms extremely tastefully decorated, honesty bar worked well - a perfect getaway. Breakfast was lovely also and our host (Adel) was very attentive.

（由 Google 翻译）很棒的房产，您感觉就像在自己的私人别墅中一样。阿德尔为我们做的还不够，他甚至给了我们一张地图，显示了下山到切尔诺比奥的“安全”路线。可爱的家伙，很棒的地方。我们一定会回去💯 （原文） Fantastic property, you feel as though you are in your own private villa. Adel could not do enough for us, he even gave us a map showing the ‘safe’ route down the hill to Cernobbio. Lovely guy, amazing place. We will definitely go back 💯