波士顿的49家最佳酒店

（由 Google 翻译）文华酒店的员工太棒了！非常专业、礼貌，而且非常细心地满足我们的需求。代客泊车服务人员也很专业。我们非常喜欢酒店提供的所有便利设施。房间舒适干净，正如预期的那样。 我和我的家人非常享受酒店的热情款待。 满分10分！ （原文） The Staff at the Mandarin were amazing! Very professional, Polite and Attentive to our needs. The staff at the Valet were professional as well. We really enjoyed all of the amenities they had to offer at the hotel. The rooms were comfortable and clean as expected. Me and my family really enjoyed the Hospitality. 10 out of a 10!

（由 Google 翻译）非常感谢您提供的这段美妙体验。 从抵达酒店到退房，一切都堪称完美。 入住期间，我遇到的每一位团队成员都热情友好，令人倍感亲切。 房间非常漂亮，迎宾礼品也贴心周到。 前台团队尤其热情友好。 我有幸在 Ramsay’s Kitchen 用餐，不得不说，我彻底爱上了那里的面包卷（要知道我可是法国人！）。惠灵顿牛排更是美味绝伦。 我们在餐厅举办了一场特别的团体晚宴，我衷心感谢所有服务人员，他们的细致周到和细致入微的服务，让这个夜晚如此难忘。 （原文） Thank you so much for this truly wonderful experience. From arrival to check-out, everything was absolutely exceptional. Every team member I had the pleasure of meeting during my stay was genuinely delightful. The room was beautiful, and the welcome amenities were such a thoughtful touch. The reception team were especially kind and welcoming. I had the pleasure of dining at Ramsay’s Kitchen, and I must admit I became absolutely obsessed with the bread rolls (which says a lot coming from a French person!). The Beef Wellington was simply outstanding. We had a special group dinner at the restaurant, and I would like to extend my heartfelt thanks to the waiting staff for making the evening truly memorable through their attentiveness and care.

（由 Google 翻译）这次入住体验简直棒极了！从入住、餐饮、水疗到大堂/休息区，一切都完美无瑕。我们在这里庆祝了我丈夫的50岁生日，他受到了无微不至的款待。我们带着家人和孩子一起入住（这可不容易！），但每个人都感到宾至如归，并且非常喜欢这家酒店。特别感谢经理Jason，他竭尽全力让我们的入住体验如此难忘。 （原文） Absolutely amazing stay. Everything was perfect from check in, to meals, to spa, to lobby/lounge area. Celebrated my husband's 50th and could not have been more spoiled. Had family and children along (never easy!) and everyone felt welcomed and loved the hotel. Particular thanks to Jason (manager) for going out of his way to make the stay memorable.

（由 Google 翻译）我们在镇上住了三个晚上。地理位置优越，步行即可到达各种餐厅、咖啡馆、零售店和药店。我们住在七楼的房间，面朝繁忙的博伊尔斯顿街，但里面却非常安静。酒店服务一流：代客泊车员、前台接待和客房服务都是一流的。我们的客房请求得到了及时处理，我们对此非常感激。 我真希望酒店能有酒吧和更多餐饮选择，因为我们准备在酒店里安顿下来（庆祝我们的周年纪念日）。虽然我是戈登·拉姆齐的忠实粉丝，但餐厅没有达到我们的预期，即使每天100美元的早餐抵用金也不足以激励我们再次入住。即便如此，酒店的员工和整体体验让我们的住宿难忘，我们还会再来的。 （原文） We were in town for three nights. The location was excellent, within walking distance to a variety of restaurants, coffee shops, retail, and pharmacies. Our 7th floor room faced busy Boylston Street, yet it was completely quiet inside. Service was outstanding across the board: the valets, desk clerks, and room service were all top notch. Our room requests were handled immediately, which we really appreciated. I do wish the hotel had a bar and more dining options on-site as we were prepared to ensconce ourselves in the hotel (celebrating our anniversary). While I’m a huge Gordon Ramsay fan, the restaurant didn’t meet our expectations, and even the $100 daily breakfast credit wasn’t enough to inspire us to return. That said, the staff and overall experience made our stay memorable, and we would return.

（由 Google 翻译）我们在波士顿文华东方酒店度过的万圣节假期简直太棒了。从始至终，这真是一次梦幻般的体验：从优质的服务和房间预订，到酒店的设施和优越的地理位置，一切都无可挑剔。我们一家人在这里感到宾至如归，已经开始期待下次入住。非常感谢酒店为我们打造了如此美好的时光。早餐、房间以及整个酒店的布置都完美无瑕。 （原文） Our stay at the Mandarin Oriental Boston over Halloween was simply outstanding. It truly was a dream from start to finish: from the excellent service and room booking to the hotel's amenities and its exceptionally great location. We felt so welcome and at home as a family and we’re already looking forward to our next visit. A huge thank you for this wonderful time. The breakfast, the room, and the entire setup were just perfect.

（由 Google 翻译）从我们抵达的那一刻起，波士顿文华东方酒店的全体员工就让我们感到宾至如归。这里的热情、友善和真诚关怀，让我们倍感温暖，无与伦比。我们遇到的每个人都热情友好、笑容满面、乐于助人，让我们感觉像是受到了朋友的欢迎，而不是酒店员工的接待。 有几位员工让我们的入住体验格外难忘：前台的卢卡斯、礼宾部的普伊卡和团队、蒂姆以及所有出色的门童。在孩子们游览波士顿一整天后，卢卡斯还贴心地准备了热巧克力和蛋糕，让他们惊喜不已，也让孩子们的旅程更加完美。 能够享受这段美好的家庭时光，真是一份珍贵的礼物，而波士顿文华东方酒店的全体员工更是让它成为了一段永生难忘的回忆。衷心感谢波士顿文华东方酒店的每一位员工，为我们带来如此美妙的体验，我们期待着再次光临。 （原文） From the moment we arrived, the entire team at the Mandarin Oriental, Boston made us feel completely at home. The warmth, kindness, and genuine care we experienced here were truly unmatched. Everyone we met was friendly, happy, and engaging and it felt like being welcomed by friends rather than hotel staff. A few people made our stay particularly memorable: Lucas at the front office, Puika and the concierge team, Tim, and all the wonderful doormen. Lucas even surprised our children with hot chocolate and cakes after a long day exploring Boston, which completely made their trip. It was such a gift to enjoy that special family time, and the team here made it unforgettable. Huge thanks to everyone at the Mandarin Oriental, Boston for a fantastic experience, we can’t wait to return.

（由 Google 翻译）我在波士顿文华东方酒店的入住体验堪称完美。我和伴侣为了庆祝生日入住，从抵达的那一刻起，一切都无可挑剔。礼宾部热情地送上生日祝福，房间里还贴心地准备了一个新鲜的巧克力生日蛋糕，让我惊喜不已。水疗体验也十分出色——理疗师根据我的需求量身定制了按摩方案。第二天早上，酒店还为我准备了丰盛的客房早餐，包括缅因州龙虾班尼迪克蛋和法式吐司，让我惊喜万分。从入住到离开，每一个细节都让我的体验无比难忘。 （原文） My stay at the Mandarin Oriental, Boston was nothing short of exceptional. I stayed for my birthday with my partner, and from the moment we arrived, the experience was flawless. The concierge greeted me warmly with a birthday wish, and I was delighted to find a fresh chocolate birthday cake waiting in our room. The spa treatment was outstanding — my therapist tailored the massage perfectly to my needs. The following morning, I was surprised with an exquisite in-room breakfast featuring Maine lobster Benedict and French toast. Every detail, from start to finish, made the experience truly unforgettable.

（由 Google 翻译）真是个很棒的酒店！我们之前经历了一次非常劳累的公路旅行，但这家酒店的位置让一切变得轻松……以至于我们不得不在这里多住一晚。从我们入住的那一刻起，一切都无可挑剔，工作人员也非常友善。这里拥有你遇到过的最高效的代客泊车员、最友好的入住工作人员和令人惊叹的客房服务人员。房间舒适安静，每层楼的拱顶设计都很有趣，而且通过应用程序可以轻松完成所有操作，从预订客房服务到任何客房清洁需求。早上还有免费的高档咖啡？！简直太棒了！酒店的位置无与伦比，就在公园对面，无论去哪里都近在咫尺，不用担心噪音。我们以后再也不会在波士顿住其他地方了，甚至调整了即将到来的秋季旅行，选择住在这里而不是其他城市，就为了能再次造访波士顿。如果可以入住，一定要来这里。 （原文） Such a lovely hotel. We had been on a very taxing road trip and this location turned it all around...so much so we added an extra night here. From the second we pulled in everything was impeccable and the staff so incredibly kind. The most efficient valet you'll ever encounter, friendliest check-in staff, and an amazing housekeeping staff. The rooms are comfortable and quiet, the vaults on each floor such a fun concept, and the app makes it so easy to do anything from ordering room service to any housekeeping needs. Plus free, fancy coffee in the morning?! Unreal. The location cannot be beat as it's right across from the park and just close enough to wander in any direction without being in the thick of the noise. We will never stay anywhere else when in Boston and have even adjusted an upcoming fall trip to stay here instead of another city just so we can visit them again. If you can stay here, it's a must.

（由 Google 翻译）这家酒店的完美简直难以用语言形容。这可能是我见过的最华丽的酒店大堂。房间也很棒，但真正让它无可匹敌的是酒店整体的氛围。四季酒店一贯的卓越服务令人赞叹，从代客泊车员到咖啡厅的咖啡师，每个人都热情友好，乐于助人。酒店的装潢无可挑剔，置身于如此温馨舒适的空间，令人倍感惬意。 酒店位置绝佳——距离波士顿公共花园仅几步之遥，我们每天都乐于漫步其中。我们的儿子很喜欢和酒店主厨一起在波士顿晨跑（这项活动是免费的，但请根据季节查看活动安排）。咖啡厅提供的免费晨间饮品是我喝过最棒的拿铁之一。在波士顿寒冷的夜晚观光之后，大堂里的热苹果酒和糖饼干真是令人倍感温暖。 需要说明的是——我们入住的最后一天早上发生了一次误报的紧急警报，我之所以提到这件事，是因为他们的紧急系统运行得非常好。走廊里广播了警报信息，电梯自动关闭，工作人员迅速引导我们通过楼梯离开酒店。我们之前刚在另一家酒店也遇到过类似的误报火警（连续两次的概率也太低了吧！），而且那家酒店的应急措施并不理想。所以，看到这家酒店在紧急情况下如此高效地应对，真是令人安心。 （原文） There’s really no words to describe the perfection of this hotel. It’s possibly the most gorgeous hotel lobby I’ve ever been in. The rooms are wonderful as well but it’s the overall hotel vibe that makes it unbeatable. The service is phenomenal in the classic Four Seasons way, from the valet staff to the coffee shop baristas, everyone was helpful and genuinely friendly. The hotel decor is impeccable and so enjoyable to just sit and be in such a warm, inviting space. The location is incredible—just steps away from the Boston Public Gardens, which we enjoyed strolling through every day. Our son enjoyed a morning run around Boston with the chef (this is offered complimentary but check the schedule to see if it’s an option when you’re visiting based on the season). The complimentary morning beverages in the coffee shop were some of the best lattes I’ve ever had. The evening hot cider and sugar cookies in the lobby was a welcome treat after a cold evening of sightseeing in Boston. One note—We had a false emergency alarm go off on our last morning and I only mention this because it’s worth noting that their emergency system worked very well. The information was broadcast in the hallways, the elevators were automatically blocked off, and staff helped quickly direct us out of the hotel through the stairway. Having just been at another hotel elsewhere where we also had a false fire alarm go off (what are the chances twice in a row?!) and things did not work well, it was reassuring to see this hotel do a good job in an urgent situation.

（由 Google 翻译）我在这里住了五晚，说实话，这家酒店为我和伴侣提供的服务水平让我印象深刻。客房服务人员总是无微不至，门卫也做得非常出色，每次我们回到酒店时，他们都会帮我们搬行李。这真是一次逃离日常琐事的绝佳机会，我们希望明年还能再来！ （原文） Stayed here for 5 nights and to be quite honest I am incredibly impressed at the level of service this location provided me and my partner. The housekeeping staff was always on top of everything and doormen do an incredible job at making sure they could assist us with our bags every time we came back to the hotel. It was a great escape from the every day routine and we hope to be back next year!!!!

（由 Google 翻译）地理位置优越，服务友好，房间干净舒适！我们抵达时受到了热情的欢迎，还升级了房间。真希望孩子们也能一起来，他们有个叫“The Vault”的地方，每层楼都备有酒店的零食和小礼物。我和妻子结婚纪念日那天，他们给了我们惊喜，送了巧克力草莓。房间里还有新鲜的玫瑰。房间非常安静，他们还提供了风扇通风降噪。晚餐和早餐期间，他们也非常乐于助人，照顾到客人的过敏问题，这让我们非常放心。强烈推荐，以后还会再来。 （原文） Great location, friendly service, clean and comfortable rooms! We were warmly greeted on arrival and received a room upgrade. Wish we had our kids with us, they have a thing called “The Vault” which is stocked with treats and compliments of the hotel on each floor. For my wife and I’s wedding anniversary they surprised us with chocolate dipped strawberries. Fresh roses in the room as well. Very quiet rooms and they were able to provide a fan for air movement and noise. They were also extremely accommodating of allergies during dinner and breakfast, which is a huge relief. Highly recommend and will stay again.

（由 Google 翻译）入住波士顿四季酒店真是太棒了！员工超级友好热情，乐于助人，充分体现了他们对“己所不欲，勿施于人”原则的深刻理解。晚餐简直美味极了，我们点了牛排和龙虾意面，简直是人间天堂。我们的服务员布莱森服务周到细致，总是能提前想到我们的需求。早餐我们点了客房送餐服务，送餐的女士也特别亲切。我一定会向所有人推荐这家酒店！ （原文） Staying at the four seasons in Boston was wonderful. The staff were EXTREMELY FRIENDLY! And helpful. Shows a deep appreciation for the golden rule. Dinner was absolutely fantastic, we had the steak and the lobster pasta , we were in heaven. Our server Bryson gave an incredible service. Anticipatory always. For breakfast we ordered from in room dining and the woman who delivered was so so kind. I will always reccomend this property !

（由 Google 翻译）这是我们第三次入住贵酒店，我丈夫特意预订了一间套房来庆祝我的生日。可惜的是，这次生日庆祝活动完全被毁了。当晚酒店内正在举办一场婚礼招待会，喧闹的派对一直持续到午夜12点。我们的套房正好位于宴会厅的正上方。结果，我们整晚都不得不忍受震耳欲聋的DJ和音乐。如此嘈杂的环境让我们感觉自己仿佛置身于一家破旧不堪、毗邻夜总会的廉价汽车旅馆，而不是一家豪华酒店。我的生日庆祝活动和我丈夫精心准备的生日礼物都被彻底毁掉了。 （原文） This was our third visit to your hotel, and my husband had booked a suite to celebrate my birthday. Unfortunately, the occasion was completely ruined. A wedding reception was held on the premises that night, and the party noise continued well past midnight, until 12 AM. Our suite was located directly above the event space. As a result, we were forced to listen to the loud DJ and music throughout the evening. The overwhelming noise made us feel as if we were staying at a miserable, cheap motel next to a nightclub, not at a luxury hotel. My birthday celebration and my husband's generous gift were utterly spoiled.

（由 Google 翻译）我和丈夫出差了一趟。时差加上照顾孩子带来的疲惫，我们真的非常需要这种级别的款待。酒店美得令人惊艳。员工待客如家人一般。地理位置也绝佳。如果要用一句话来形容这次体验，那就是像一个温暖的拥抱，让人感觉一切都那么美好。非常感谢你们的热情款待！我们迫不及待地想带着孩子们再次入住。 （原文） Husband and I took a short business trip. With the jet lag and chronic tired parent symptoms, we really needed this level of hospitality. The hotel is stunning. The staff treats guests like family. The location is perfect. If I was to describe the experience in a nutshell, it felt like the much needed hug that just makes everything feel alright. Thank you all so much for all your wonderful welcome! We cannot wait to come back with the little ones.

（由 Google 翻译）在波士顿港度过一个夏夜真是一次美妙的体验。那次是商务活动，我以前从未登上过这艘船。船上的食物非常美味，比如烧烤鸡翅、烧烤排骨、美味的培根土豆沙拉等等！ 港口的景色美得令人窒息，波士顿的美景更是无价之宝！船上的调酒服务也非常棒。我完全赞赏他们。我点了一杯很棒的南瓜啤酒，他们还附赠了糖边酒。 游览大约一个半小时，正好满足我们度过一段美好的时光，我们环游了整个港口。 一楼甲板上有一个带座位的用餐区。上层甲板上也有一个带藤条家具的用餐区，还有一些桌子可以坐。 总而言之，这是一艘很棒的船！去参加一个很棒的公司活动吧！ （原文） It was a wonderful experience with a summer night in Boston Harbor. It was for a business event and I’ve never been on this vessel before. They had excellent food, such as barbecue wings, barbecue ribs, amazing potato salad with bacon, and much more! The views on the harbor were amazing and the shots of Boston were priceless! The bartending service on board was awesome. I give them full credit. I got an awesome pumpkin beer and they offered at the sugar rim to go with it. The tour was about an hour and a half, which is all we needed for a sweet spot time, it took us all around the harbor. There’s a full dinning area with seating on the first deck. There is a full upper deck with wicker furniture, and some tables to sit at. Overall, a nice vessel! Go and enjoy for a nice company event!

（由 Google 翻译）怎能不爱？毫无疑问，这是城里最好的豪华五星级酒店。优雅、服务和地理位置的完美结合无与伦比。我们非常享受入住尊贵海景套房的时光。客房内用餐体验棒极了。床也如预期般舒适无比。这里注重每一个细节，员工竭尽全力确保每位客人都能享受到皇室般的待遇。酒店周围海港和洛根机场的景色令人流连忘返。入住酒店，感觉就像在家一样，这正是这家酒店值得入住的标志。 （原文） What’s not to love? This is the best luxury 5 star property in the city without a doubt. The combination of elegance, service and location is unmatched. We thoroughly enjoyed our stay here in a premiere ocean suite. The in room dining was fantastic. The bed was heavenly as to be expected. Every small detail matters at this place and the staff goes above and beyond to ensure all guests are treated like royalty. The view of the surrounding harbor and Logan airport made leaving the room difficult. You feel like you’re at home in the hotel and that’s the mark of a place worth staying at.

（由 Google 翻译）致 Chase Edit 和 Amex FHR/THC 客户。 我们通过 Chase Edit Collection 预订，享受提前入住和升级（如有）的优惠。 ​很遗憾，我的房间在标准入住时间（下午 3:00）之后 1.45 小时才准备好。这种延误非常令人沮丧，导致我们错过了晚餐计划，在旅程开始时造成了不必要的压力。 ​虽然我理解升级并非总是可行，并且取决于房间的空房情况，但房间在预定入住时间之前没有准备好，这实在令人无法接受，尤其是考虑到预订的高级属性。 ​优点是房间非常干净，所有员工都非常友好和专业。酒店的位置也非常好——安静且便利。但是，由于入住手续方面存在一些问题，我以后会犹豫是否要通过高级平台预订这里。 （原文） Note to Chase Edit Customers and Amex FHR/THC. Our reservation was through the Chase Edit collection and it included the benefit of early check-in and upgrade (if available). ​Unfortunately, my room was not even ready 1.45 hours past the standard check-in time of 3:00 PM. This delay was very frustrating and caused us to be late for our dinner plans, which created unnecessary stress at the start of our trip. ​While I understand that an upgrade is not always possible and is based on availability, I find it unacceptable that the room was not ready at the scheduled check-in time, especially considering the premium nature of the reservation. ​On a positive note, the room was very clean, and the staff were all very friendly and professional. The hotel's location is also excellent—quiet and convenient. However, due to the issues with check-in, I would be hesitant to book a future stay here specially from premium platform.

（由 Google 翻译）我看过酒店好评如潮，完全同意。服务、位置和装潢都很棒。酒店最大的败笔是那些装在按压式容器里的沐浴露和香皂，它们都固定在墙上。看到它们的时候我惊呆了。我在假日酒店或戴斯酒店都习惯了这种做法，但在五星级酒店，这就像一个鼻子上长了个大疣的漂亮女人。这样能省多少钱？请把房费提高5到10美元，然后把按压式容器也去掉。看在乔希的份上，你们餐厅用的可是Frette牌的床单。你到底在想什么？ （原文） I’ve read the rave reviews of the hotel and agree with all of them. The service, location and decor are all terrific. The one huge blot on the hotel are the shower shampoos and soaps in pump containers affixed to the wall. I was shocked when I saw them. I’m used to this in a Holiday Inn or Days Inn, but in a five star hotel it’s like a beautiful woman with a huge wart on her nose. How much do you save with this? Please raise your rates by $5-10 and get rid of the pump containers. You’ve got Frette linens in the dining room, for Josh sakes. What are you thinking?

（由 Google 翻译）简直太美了！房间超赞，员工也超棒！地理位置绝佳！我们找到了在波士顿最喜欢的新酒店。我们住的是小型甜蜜房，可以欣赏到城市美景。他们把我们的房间整理得井井有条，干净整洁。我们从来不用主动要水，也从来没叫他们补充迷你吧。工作人员非常热情周到，满足了我们的所有需求。我们去看了一场音乐会，回来的时候已经很晚了。他们打扫了我们的房间，拉上了窗帘，在我们床边放了水，还为我们准备了拖鞋。真是太贴心了！我很喜欢晚上11点到凌晨3点客房服务可以点夜宵，但我希望他们能有更好的选择。如果非要挑出一个可以改进的地方，那就是客房服务的披萨。味道就像用微波炉加热的冷冻披萨，简直糟透了。不过房间很漂亮，员工也很棒。楼下的蒲公英咖啡馆也很棒！我给整个入住体验打9.8分，会把这家酒店推荐给大家！ （原文） Absolutely gorgeous! Incredible rooms with amazing staff! The location is perfect! We have found our new favorite hotel in Boston. We stayed in the junior sweet and had a gorgeous view of the city. They kept our room stocked and clean. We never had to ask for water or for them to refill the mini bar. The staff was so sweet and anticipated our every need. We went to a concert and when we came back in was pretty late. They had cleaned our room, shut our curtains, set water by our bedside, and put slippers out for us. Too sweet! I love that you can order late night bites from room service 11pm-3am, but I wish they had better options. If I had to pick just one thing that could be improved, it is the room service pizza. It tasted like they microwaved a frozen pizza and it was absolutely awful. But the room was gorgeous and the staff was the best. Also the Dandelion cafe down stairs was amazing! I give the whole stay a 9.8/10 and would recommend this hotel to everyone!

（由 Google 翻译）到目前为止，我们的开端真是太棒了！哇，第一印象太棒了！体验太棒了！工作人员都很棒，从代客泊车员到行李员、门卫、前台、客房服务人员，再到客房清洁人员，无一不精湛。简直是一流的！而且，您还身处美国最好的餐厅之中。 （原文） So far, we are off to an amazing start! Wow, what a Great first impression! What a fantastic experience! The staff was excellent, from the valet, to the bellhops, to the door guy, the front desk, the room, the housekeepers. Total class act! And you are in the middle of some of the finest restaurants in the USA.

（由 Google 翻译）在漫长的一天旅行中，我们在前台和Wyatt见面很愉快。他非常友好、乐于助人，而且非常专业。我们还遇到了礼宾部的Nathan，他非常友好，乐于助人，带我们参观了这座城市。下次去波士顿，我一定会再来的！ （原文） On our long day of travel, we had a great time meeting Wyatt at the front desk. He was super friendly, helpful, and professional. We also met Nathan from the concierge desk, who was really friendly and helpful in showing us around the city. I’ll definitely be back when we go to Boston again!

很有意思的酒店，不过价格经常非常贵。而且其实大部分房间在新楼内。历史建筑内只有少量监狱主题房间。

（由 Google 翻译）到达Liberty酒店后，我们如释重负，因为我们刚刚经历了人生中最糟糕的Uber旅程！谢天谢地，我们一到酒店就遇到了Gawayne。说他的客户服务水平无与伦比，一点也不为过！！他竭尽全力提前帮我们办理了入住，确保我们住得舒适。接下来，我们在Clink酒吧遇到了Michael，他专业又友好。入住期间，我们有幸又几次请他来服务，也了解了一些他的故事。最后，礼宾部的Mark穿得非常得体，我们立刻就想和他做朋友！！在我们开始波士顿之旅时，他非常热心地为我们指明了方向！酒店和房间都非常干净！室内设计师也值得称赞！ 我通常不会留下评论，但Liberty酒店的员工值得称赞！ （原文） Pulling up to the Liberty was a huge relief because we had just had the worse Uber ride of our life! Thankfully we were met by Gawayne upon arrival. To say that his level of customer service was outstanding, is an understatement!! He went above and beyond to check us in early and make sure we were comfortable. Next we met Michael at the Clink. Professional and friendly. We had the pleasure of having him as our server a few more times throughout our stay and got to know his story a bit. Lastly, Mark at the concierge desk was dressed so dapper, we immediately wanted to be his friend!! He was so helpful in pointing us in the right direction as we started our adventures in Boston! The hotel and rooms were very clean! Also kudos to rhe interior designer! I am not one to typically leave reviews but the staff at The Liberty deserve a shout out!

（由 Google 翻译）自由酒店 (Liberty) 自诩为“豪华”酒店。根据我们的体验，这并不准确。 首先，“Clink”酒店的Sandy和Carlos以及“Alibi”酒店的Hanna提供的餐厅服务非常棒。如果不是这三位员工，我只会给1星。我主要抱怨的是我们的房间。我们预订的是“高级”大床房，被告知升级到了高层。结果，我们的房间只能看到麻省总医院的后墙。此外，房间里没有咖啡机（费尔菲尔德酒店甚至有咖啡机），房间里的冰箱也坏了。我去了前台，被告知我们被“升级”到了“高层”房间（我们住在9楼。楼层从5到16，计算方法不对），但我们认为，对于高层房间来说，看到医院的墙实在令人无法接受。三部电梯中只有两部正常运转，我们每次都要等2到5分钟。我跟前台反映了我的担忧，但工作人员却很不以为然。酒店本身很酷很独特，但离波士顿市中心有点远。我们通常住在科普利万豪酒店，这次我们“尝试了新事物”——但我们不会再住“自由酒店”了。 （原文） The Liberty bills itself as a "luxury" hotel. In our experience this is incorrect. First off, restaurant service from Sandy and Carlos at “Clink” and from Hanna at “Alibi” was awesome. If not for these 3 associates, I would have given only 1 star. My main complaint is about our room which we booked a "superior" king room and were told we were upgraded to a high floor. Instead our room offered a view of the back wall of Mass General. In addition, there was no coffee maker in the room (one even gets an in room coffee maker at a Fairfield), and the in Room refrigerator didn’t work. I went to the Front Desk and was told we had been "upgraded" to a room on a "high floor"( we were on floor 9. The floors go from 5 - 16 the math doesn't work) we found the view of the hospital wall to be unacceptable for a room on a high floor. Only 2 of 3 elevators were in working order and we waited 2 to 5 minutes every time. I shared my concerns with the desk but we found the associate to be dismissive. The hotel itself is cool and quirky but is a bit off the beaten path of Boston downtown. We usually stay at the Marriott Copley and this was us “try something new” - but we won’t return to “The Liberty”.

（由 Google 翻译）这家酒店位于波士顿市中心，地理位置优越。然而，房间狭小且价格过高。我在入住前四天确认了升级后的房间，但酒店工作人员却把房间给了别人，这让我非常失望。总的来说，这家酒店所有东西的价格都很高，服务也不尽如人意。房间的浴室里有一个巨大的浴缸，几乎占据了房间的一半，而淋浴间却非常小，我几乎挤不进去。淋浴间的尺寸必须更大一些，至少要达到标准尺寸。由于浴室的台面太小，我的东西总是掉下来，所以我只能利用浴缸的边缘来增加一些操作空间。 （原文） This hotel had a great location in downtown Boston. However, the rooms were small and overpriced. The staff gave my upgraded room away, when it was confirmed four days prior to my trip, which was disappointing. Overall, the prices for everything at this hotel were high, and the service was not great. The rooms’ bathroom had a huge soaking tub that took up half of the room, and a tiny shower, I could barely fit in. The shower definitely needed to be much larger, to simply be a standard size. I also had to use the ledge of the bathtub for more counter space; as the bathroom counter was so small my things kept falling off.

（由 Google 翻译）我对自由酒店赞不绝口。我们在这里的住宿体验堪称完美。我非常喜欢酒店坐落在灯塔山的中心地带。酒店和周边街区的历史让这里成为完美的选择。弗朗西斯·阿普尔顿大桥就在街对面，可以通往滨海大道，享受清晨的美景。作为客人，您可以在酒店免费租用自行车，也可以在社区划船中心免费租用皮划艇。步行15分钟即可到达科学博物馆和波士顿公园。 酒店的用餐体验非常棒。服务员非常热情友好，乐于满足您的要求。当然，在波士顿，餐厅的选择真是令人眼花缭乱。您永远不会没有选择。 我和妻子一定会再来入住。自由酒店是我们首选的酒店。 （原文） I can’t say enough about the Liberty Hotel. Our stay here has been perfect. I love being in the heart of Beacon Hill. The history of the hotel and surrounding neighborhoods make this spot perfect. The Frances Appleton Bridge is directly across the street which leads to beautiful morning walks in the Esplanade. As a guest you can get free bike rentals at the hotel or free kayak rentals at the Community Boating Center. The museum of science is only a 15 minute walk as well as the Boston Common. The dining experience at the hotel was fabulous. The wait staff are very personable and will accommodate your requests. Of course, being in Boston the choice of restaurants is mind boggling. You’re never without options. My wife and I will definitely be back for another stay. The Liberty Hotel is at the top of our list.

（由 Google 翻译）这次没住这里，但去了Clink餐厅吃了晚餐，然后去Alibi酒吧喝了鸡尾酒。食物总是那么美味。我女儿点了蛤蜊浓汤——浓郁顺滑。我点了布拉塔奶酪沙拉和三文鱼，两样都很喜欢。Alibi酒吧的鸡尾酒也很棒。价格有点贵，但很特别。美妙的音乐大约在晚上9点开始。天气很好，所以我们去他们家的大露台上坐了坐。 （原文） Didn’t stay here this time but did come for dinner at the Clink and then cocktails at the Alibi bar. Food is always so delicious. My daughter had the clam chowder- so rich and creamy. I had the burrata salad and salmon for my entire. Loved them both. Cocktails at the Alibi bar were so good. A little pricey but pretty special. Great music started around 9ish. The weather was perfect so we went and sat outside on their big patio.

（由 Google 翻译）我住的酒店是万豪酒店……他们把一座175年历史的监狱👮‍♂️翻新成了一家豪华酒店……♥️🎧l……真是太棒了！超酷的开放空间和独特的装饰！而且周五周六，大堂会有DJ从晚上9点到11点左右播放音乐……太酷了——😎😎比我酷多了！！ （原文） The hotel I stayed at was a Marriott… And they had refurbished a jail 👮‍♂️ that was 175 years old into a luxurious hotel…♥️🎧l… Very very nice job! Super cool open spaces and very unique decor! And then on Friday and Saturdays they have a DJ in the lobby that plays music from 9 till about 11… So cool- 😎😎way cooler than me!!

我在这家酒店住了七天，工作人员非常冷漠，我每天进出从没有人和打招呼！我一位女性带着一个孩子同时有好几件大型行李，在入住和退房的时候，没有任何人帮我装卸上下车！行李生都在门口，但他们假装看不见！但我在纽约也住了这个品牌的酒店，服务非常棒，非常热情！我不懂为什么会有这么大差异！

（由 Google 翻译）我和妻子几天前为了庆祝结婚纪念日入住这家酒店，体验非常棒。预订时我提到了我们的纪念日，酒店在很多方面都让我的妻子感到特别。他们为我们升级了房间，送来了特制的蛋糕，还提供了贴心周到的个性化服务，这种服务水平值得所有人体验。酒店步行即可到达多家很棒的餐厅，如果您不想外出，酒店内也有两家餐厅可供选择。我向所有人推荐朗廷酒店，并且非常期待体验他们旗下的其他酒店。最后，酒店的建筑、客房和服务都堪称一流，很难找到比这更好的了。下次来波士顿，我一定会再次入住朗廷酒店。 （原文） My wife and I stayed a few nights ago for our anniversary and it was amazing. I made mention of the occasion at reservation and they made my wife feel special in several ways. An upgraded room, a special cake delivered to the room and a level of personalized service everyone should experience. It is walking distance to amazing restaurants and if you don't want to leave they have two on site. I recommend The Langham to everyone and can't wait to try some of their other locations. Lastly, the building, rooms and service would be hard to beat anywhere. I will be back when in Boston.

（由 Google 翻译）服务太棒了！我们去镇上逛的时候，酒店服务人员给了孩子们一个惊喜，让他们可以自己动手装饰饼干。泳池超赞，还有桑拿、热水浴缸，泳衣烘干机也特别方便。此外，酒店还提供救生衣、游泳圈和泳镜借用！健身房干净整洁，自由重量器械和有氧运动器材种类齐全！一天中不同时段都供应热苹果酒、咖啡和热可可，非常贴心。有些晚上，房间里还会惊喜地发现巧克力。为幼儿和儿童准备的浴袍和拖鞋也超级可爱。真希望其他酒店也能像酒店一样贴心周到，提供这么多让人宾至如归的服务！ （原文） Great service! Guest services surprised our lils with decorate your own cookies when we were checking out the town. The pool was amazing and had sauna, hot tub and swimming suit dryer was so clutch. There was also life vests and noodles and goggles to borrow too! The gym is clean and had variety of options for free weights and cardio! Hot cider and coffee and hot cocoa was great at different times of day. In room was surprised with chocolates some nights. The robes for toddler and kid size and slippers was so cute. Wish many other hotels would be so kind and offer so many things to make you feel at home!

（由 Google 翻译）入住手续非常便捷，酒店也同意我提前入住，前台的Rochelle非常友好。员工们尽心尽力确保我们拥有美好的住宿体验，这给我留下了深刻的印象。退房当天（11月16日），我致电宾客服务中心，与Jenna沟通，询问是否可以延迟退房，她同意了我的请求，允许我下午3点退房。这样退房让我感觉轻松自在，可以和男友一起享受剩下的上午和下午时光，好好探索波士顿。另外，周日（11月16日）我想用Chase Edit信用卡预订Grana餐厅的早餐，但网上显示没有空位。周六晚上，我向前台反映了这个问题，一位女士（我忘了问她的名字）在晚上10点到11点之间值班，她帮我解决了早餐预订的问题。她帮我解决了问题，预订了周日早上9点的双人早餐桌。总的来说，我对酒店的员工和清洁程度都非常满意。房间打扫得很干净，我们办理入住后离开，回来时发现房间已经整理好了，客房服务人员甚至还为我和我男朋友准备了浴袍。 （原文） Checking in was easy and they were able to honor an early check-in, Rochelle at the front desk was friendly. The attentiveness of the staff to ensure we had a wonderful stay was quite impressive. I called the same day of check-out (11/16) to guest services and spoke with Jenna to ask for a late check-out, and she was able to accommodate my request for a 3 PM checkout. By checking out by this time it helped me out by not feeling rushed and getting to enjoy the remainder of my morning and early afternoon to explore Boston with my boyfriend. Second, when I was trying to make a reservation for the Grana to use my Chase Edit credit for breakfast on Sunday (11/16) there were no time slots available online to reserve a table. After seeing that there were no time slots available, I brought my concern to the front desk Saturday night and the lady (I forgot to get her name) working at the desk around the 10-11PM hour was able to resolve my breakfast reservation issue. She was able to resolve my issue and book a table for 2 for a 9 AM Sunday Breakfast. Overall, I am impressed with the staff and the cleanliness of the hotel. The room was cleaned and when we left after checking in, we came back and found that our room was organized, and the housekeeping ladies even set both robes out for my boyfriend and I to use.

（由 Google 翻译）我几乎每周都要出差一次，去世界各地做咨询。我可以告诉你，这家酒店是我最喜欢的酒店之一。房间的景色美极了。我们享用了美味的晚餐和鸡尾酒。我们选择了带景观的大床房。绝对物超所值！我太爱波士顿了！ （原文） I travel almost once a week for my consulting all over the world. I can tell you that this was one of my favorite hotels. The view from the room was incredible. We had an amazing dinner and cocktails. We opted for the king room with the view. Completely worth it! I absolutely love Boston!

（由 Google 翻译）无论我去哪里，朗廷酒店一直是我最喜欢的酒店。我曾在上海和香港入住过，现在又来到了波士顿。他们的服务始终一流。他们为我们的结婚纪念日准备了香槟，还定制了一个精美的蛋糕。我们俩都非常喜欢这家酒店。强烈推荐！！！ （原文） The Langham has always been my favorite hotel wherever I go. I stayed in Shanghai and Hongkong, now Boston. Their service is always top notch. They prepared champagne for our wedding anniversary and also a beautiful customized cake. We both absolutely love this hotel. Highly recommend!!!

（由 Google 翻译）酒店位置和房间都非常棒。客房服务更是无可挑剔。Yusua 也非常尽心尽力，确保餐饮服务达到五星级酒店应有的水准。此外，FED 酒廊的 Kevin 也非常专业，他的服务让我们倍感愉快。服务满分，员工们真心关爱客人。下次一定还会选择入住。 （原文） Excellent location and rooms. Housekeeping went above and beyond. Yusua went above and beyond making sure that food & beverage service was everything that a 5 star hotel should live up to. Also, Kevin from the FED lounge was extremely professional and was a pleasure to have helping us. 10/10 service and employees that genuinely care about their guests. Will certainly stay here again.

（由 Google 翻译）房间棒极了，我简直太喜欢房间里的壁炉和羊绒毯了，营造出无比温馨舒适的氛围。Chase Edit 的优惠在这里也得到了很好的体现。我获得了多级升级、酒店附属牛排餐厅的餐饮券，以及第二天早上美味的客房送餐早餐。即使住在三楼，也完全听不到街上的噪音。入住当晚，在我们用餐期间，酒店还贴心地提供了夜床服务，这真是个意外的惊喜。所有员工都非常专业、礼貌、乐于助人。我已经迫不及待地想再次入住了！ （原文） The rooms were fantastic, I can't speak highly enough about the in room fireplace and the cashmere throw blanket. Makes for an amazingly cozy atmosphere. Chase Edit benefit recognition was done well here. Received a multi tier upgrade, food credit for the attached steakhouse, and excellent room service breakfast in the morning. Street noise was not an issue, even on the 3rd floor. Turn down service the evening we checked in, while we were at dinner, was a very nice and unexpected touch. All the staff were extremely professional, polite, and helpfull. I can't wait to go back some day!

（由 Google 翻译）XV Beacon 酒店给人的感觉就像是置身于 Beacon Hill 的一座豪华庄园：温馨舒适，充满历史韵味，又极致奢华。 每个细节都经过精心设计。超大的浴巾、羊绒毯、家具以及房间内的壁炉，营造出一种居家般的舒适感。浴室配备了 Toto 智能马桶，非常棒，还有浴盐菜单，让我度过了一个轻松惬意的夜晚。 入住期间，我需要在房间里工作一整天，而这还是我第一次如此期待在酒店房间里工作。壁炉和舒适的座椅，让我感觉仿佛置身于一个精致的客厅，而不是一间客房。 在 Mooo… 餐厅的晚餐是另一大亮点。友好的酒吧服务、舒适的吧台座位、城里最棒的龙虾浓汤，以及令我惊喜的美味无酒精起泡雷司令！很少有地方提供单杯无酒精葡萄酒，而这款酒如此美味，我真是感激不尽！ 我最喜欢的细节是房间里附赠的毛绒小狗“Beacon the Burner”！它既充满奇思妙想，又让人倍感温馨，完美契合了这家主打居家氛围的酒店。正是这些小细节，让XV Beacon酒店显得格外特别。 这是一次令人难忘的入住体验。温馨舒适，处处彰显品质，令人回味无穷。感谢XV Beacon酒店！ （原文） XV Beacon feels like slipping into a luxury Beacon Hill manor: cozy, historic, and ultra-elevated. Every detail is intentional. The oversized towels, cashmere throws, furniture, and in-room fireplace created a level of comfort that felt residential. The bathroom had a Toto washlet which was so great, and a bath salt menu that made a great relaxing evening. I had to work for a full day in the room during my stay, and for the first time ever, I was excited to work from a hotel room. Between the fireplace and the plush seating, it felt like working from a sophisticated living room rather than a guest room. Dinner at Mooo… was another highlight, friendly bar service, good group sitting at the bar, the best lobster bisque in the city, and, to my delight, a delicious non-alcoholic sparkling Riesling! Very few places offer NA wine by the glass, and it was so good, I was so grateful! My favorite detail was “Beacon the Burner,” the stuffed dog that came with the room! It was whimsical, comforting, and perfectly on brand for a hotel that leans into its residential charm. It’s those small touches that make XV Beacon feel special. It was a truly stunning stay. Warm, polished, and memorable in every way. Thank you XV Beacon Hotel!!

（由 Google 翻译）地理位置绝佳，尤其适合步行前往波士顿大部分景点的客人。 这里的员工非常优秀，热情周到。不仅如此，他们还非常友好，似乎很想与您互动，为您提供最佳体验。 酒店本身装修精美，装饰温馨可爱。我们的房间非常干净舒适。我非常喜欢淋浴，水压大，热水充足。 Mooo 餐厅非常棒。我们叫了客房服务，在那里吃了几次早餐。不仅食物美味，服务也一流。 我强烈推荐这家酒店，以后来波士顿还会再住这里。 （原文） Absolutely excellent location, especially if you plan to walk to most places in Boston. The staff here is excellent and really accommodating. Not only that, they are friendly and seem to want to engage with you and give you the best experience possible. The hotel itself is nicely appointed with cute and cozy decor. Our room was incredibly clean and comfortable. I loved the shower with it's pressure and abundance of hot water. The restaurant Mooo is excellent. We ordered room service and had breakfast there a few times. Not only was the food great, but the service was first class. I highly recommend this hotel and will be staying again when in Boston.

（由 Google 翻译）这绝对是一家“精品”酒店，而不是会议型酒店。工作人员乐于助人，而且很乐意交谈。每日清洁服务甚至帮我整理好了充电线。非常干净温馨。而且这里的位置比我通常住的科普利广场区更方便出行。价格比我平时住的略高，但我很乐意支付所有额外费用。 （原文） Definitely a 'Boutique' hotel, not a conference type hotel. The staff was helpful and happy to talk to. The daily cleaning service even organized my charging cable neatly for me. Very clean and welcoming feel. And the location is much better to get around the city than Copley Plaza area, where I usually stay. I little higher price than I usually pay, but I will gladly pay it for all the extra's.

（由 Google 翻译）我们一年一度的母女之旅在XV酒店完美无瑕。从热情周到的接待到提前入住的惊喜，每一个细节都让我们感受到贵宾般的待遇。房间简直是梦寐以求——宽敞明亮、一尘不染，配有舒适的壁炉和如云朵般柔软的床。 礼宾部对餐厅的推荐精准到位，早餐美味可口，而免费的豪华专车接送服务更是锦上添花，每位司机都热情友好、知识渊博，总是竭尽所能地提供帮助。门童和所有员工都亲切友善，而非冷冰冰的机械式服务，这使得这家酒店在众多五星级酒店中脱颖而出。 我的女儿曾入住过世界上一些最负盛名的酒店，她将XV酒店列入了她心目中的前三名。这足以说明一切。 这不仅仅是一家酒店，更是一次难忘的体验。我们离开时神清气爽，灵感迸发，已经开始计划下次的行程了。 感谢XV BEACON团队！ （原文） Our annual mother–daughter trip to XV was nothing short of perfection. From the warm welcome to the early check‑in surprise, every detail made us feel like VIPs. The room was a dream—spacious, spotless, with a cozy fireplace and the most cloud‑like bed. The concierge nailed every dining recommendation, breakfast was delicious, and the complimentary luxury car service was the cherry on top with each driver being kind & informative - always willing to go the extra mile. The Doormen and staff were personable, never robotic, which set this hotel apart from its 5‑star peers. My daughter, who has stayed at some of the world’s most prestigious properties, ranked XV in her top three. That says it all. This isn’t just a hotel—it’s an experience. We left refreshed, inspired, and already planning our return. Thank you team XV BEACON!

（由 Google 翻译）XV Beacon酒店环境优美，员工热情友好，随时准备提供帮助。酒店内部装潢和客房布置温馨雅致。我的入住体验远超预期，我非常乐意再次入住，并期待下次光临。 （原文） XV Beacon is a lovely property with a welcoming staff that stands ready to help at a moment's notice. The hotel interior and room furnishings are warm and elegant. My stay exceeded all expectations. I will happily return and look forward to my next stay.

（由 Google 翻译）入住体验完美。虽然只住了一晚，但员工服务周到热情，客房送餐服务快捷美味。礼宾部提前安排妥当，确保了入住的舒适体验。所有员工都友善热情，令人印象深刻。 （原文） Stay was perfect. Only for a night but the staff was amazing, in room dining was prompt and delicious. The concierge set everything up perfectly before hand for a great stay. The complete staff were friendly and wonderful.

傻逼酒店

（由 Google 翻译）这绝对是我们住过的最好的酒店。我们入住时间为9月15日至9月16日，我们告诉他们我们要带宝宝，他们不仅为我们准备了一张质量非常好的婴儿床，还为宝宝准备了婴儿毯、一只熊以及有机/温和的香皂和润肤露。代客泊车人员非常友好，很快就把我们的车取了回来（包括凌晨4点）。酒吧也很棒，办理入住的工作人员也非常友好。此外，我们点的送到房间的餐食是我们波士顿之行吃到的最棒的。我们再也不会住其他地方了！ （原文） This is genuinely the nicest hotel we’ve ever stayed at. We stayed 9/15-9/16, we told them we were bringing a baby, and not only did they set up a very nice quality crib, they also included a baby blanket, a bear and organic/gentle soaps and lotions for her. The valet staff was so friendly and fast getting our car (including at 4 am). The bar was also excellent, and the check in staff were extremely friendly as well. Also, the food we ordered up to our room was the best food we had on our trip to Boston. We will never stay anywhere else!

（由 Google 翻译）我们选择这家酒店只是因为它离芬威球场最近，我们要去那里参加一场音乐会。我们本来没抱太大期望，但结果大错特错。房间超级干净，超冷，你需要的东西一应俱全。但这还不是最棒的。酒店的热情好客简直无与伦比。前台的Nick非常热情，他向我们详细介绍了酒店的一切，甚至根据我们喜欢的景观，主动提出换房。Jeff和Frankie——门卫真是太棒了。妻子准备的时候，我很享受和他们聊天，他们总是会给我们很好的推荐。这家酒店10/10，一定会再来的。我们入住的时间是10月1日至10月4日，房间号是422。 （原文） We picked this hotel simply because it was the closest to Fenway, where a concert we were attending was being held. We didn’t expect much, but we were SO wrong. Extremely clean room, super cold, and everything you’d need. But that wasn’t the best part. The hospitality was out of this world. Nick at the front desk was amazing at telling us everything about the hotel, even offered to switch our room depending on what view we preferred. Jeff and Frankie — incredible door guys. Enjoyed catching up with them while the wife got ready and they always had superb recommendation. 10/10 hotel, will definitely be returning. Our stay was 10/1-10/4. Room 422.

（由 Google 翻译）如果您要去芬威球场、米高梅音乐厅或兰斯当附近的任何酒吧，这里的位置绝对是绝佳之选。步行过桥很快，非常干净，员工也非常友好。客房服务很快。楼下的酒吧提供很棒的饮品和新鲜的生鲜吧。 他们提供代客泊车服务，每晚大概75美元。下次我们来镇上还会住这里。 （原文） This location can not be beat if you are heading to Fenway Park, MGM Music Hall or any of the bars near Lansdowne. Quick walk over the Bridge, extremely clean and very friendly staff. Room service was quick. The downstairs bar had great drinks and a very fresh raw bar. They take your car at valet for i believe $75 for the night. Will stay here again next time we are in town.

（由 Google 翻译）朋友推荐了联邦酒店 (Hotel Commonwealth)，我们在那里度过了结婚纪念日的周末，非常庆幸自己入住了这家酒店。酒店内外都很漂亮，大堂给人的第一印象也非常好。 我们遇到的每个人都很友好，乐于助人。入住时，他们给了我们一个可重复灌装的金属水瓶，这在探索这座城市时非常方便。礼宾人员也很快帮了我们很多忙，比如送冰块（因为楼层没有制冰机），或者告诉我们如果需要的话，他们会送一些小家电过来。 我们住的是带飘窗座位的转角房间，景色非常棒。房间本身很宽敞，非常干净，而且维护得很好。床和枕头都非常舒服，酒店还提供舒适的浴袍和拖鞋，让人感觉格外放松。房间里还有一个迷你冰箱，也是个不错的额外福利。 酒店没有自己的酒吧，但酒店附近有两家很棒的餐厅： Row34：很棒的海鲜和鸡尾酒。我们在那里吃了一顿晚餐，另一晚又回去喝了点东西。 蓝带寿司：寿司很棒，绝对值得一去。 步行范围内还有很多其他餐厅，所以你不会找不到选择。 酒店的位置无可挑剔。过桥步行5-10分钟就能到芬威球场，波士顿大学就在拐角处。我们还步行了大约20分钟就到了纽伯里街和后湾区……路况平坦，交通便利，沿途的建筑也让人赏心悦目。酒店附近就有公共交通，楼下就是肯莫尔绿线车站，酒店门前就是公交车站。 我唯一想说的缺点是： 停车费很贵，每晚75美元。我们没有车，但积少成多。 酒店没有泳池、水疗中心或屋顶酒吧/酒廊。 总的来说，这家酒店舒适、时尚，是探索波士顿的绝佳地点。服务和餐饮选择确实很出色，尽管缺少一些设施，但我们度过了愉快的时光，绝对会再次入住这里。 （原文） We stayed at Hotel Commonwealth for our anniversary weekend after a friend recommended it, and we’re really glad we did. The hotel is beautiful inside and out, and the lobby has a great first impression. Everyone we interacted with was friendly and helpful. At check-in, they gave us a refillable metal water bottle, which was really handy while exploring the city. The concierge staff were also quick to help with little things like bringing up ice (since there aren’t ice machines on the floors) or letting us know they’d send up small appliances if we needed them. We had a corner room with a bay-window seat, and the view was fantastic. The room itself was spacious, very clean, and well kept. The bed and pillows were extremely comfortable, and the hotel provides cozy robes and slippers, which made it feel extra relaxing. Having a in room mini fridge was a nice bonus as well. The hotel doesn’t have its “own” bar, but there are two great restaurants attached: Row34: Amazing seafood and cocktails. We had dinner there one night and went back for drinks on another. Blue Ribbon Sushi: Excellent sushi and definitely worth a visit. There are also plenty of other restaurants within walking distance, so you won’t run out of options. The location is hard to beat. Fenway Park is just a 5–10 minute walk over the bridge, and Boston University is right around the corner. We also walked to Newbury Street and Back Bay in about 20 minutes… it’s flat, easy, and the architecture along the way makes it enjoyable. Public transportation is right at the hotel too, with the Kenmore Green Line station underneath and a bus stop out front. The only flaw I’d like to note are: Parking is pricey at $75 a night. We didn’t have a car, but that could add up fast. There’s no pool, spa, or rooftop bar/lounge. Overall, the hotel is comfortable, stylish, and in a great spot for exploring Boston. The service and dining options really stood out, and even though a few amenities are missing, we had a great time and would absolutely stay here again.

（由 Google 翻译）房间舒适干净。床和枕头软硬适中。入住时他们会提供可续水的瓶装水，并设有补水站。礼宾团队非常棒，给出了很棒的建议。 （原文） The rooms were comfortable and clean. The beds and pillows were the perfect firmness. They provide refillable water bottles upon check in and have refill stations available. The Concierge team was all amazing and gave great recommendations.

（由 Google 翻译）我们预订了一间行政套房，426号！房间号特别重要，因为虽然房间很漂亮，但只有客厅有空调——卧室一点空气都没有。维修人员过来耸了耸肩，说“房间设计太差了，其他房间都不是这样的”……可惜的是，酒店已经客满了，他们不肯退款，我们凌晨2点就开车回家了。真是太遗憾了，房间本身很漂亮，位置也很好，但恒温器却高达73度，而且还在不断上升。不，谢谢！👎🏻 （原文） We reserved an exec suite, room 426! The room number specifically is important to note because while the room was beautiful, the only part that was air conditioned was the living room - the bedroom did not get any air flow at all. Maintenance came up and shrugged and was like “poorly designed room, the other ones aren’t like this”… unfortunately the hotel was otherwise sold out, they wouldn’t refund us, and we drove home at 2am. Which is such a shame because it really was a lovely room in a great location, but the thermostat was 73 and rising. No thanks! 👎🏻

（由 Google 翻译）我在波士顿道尔顿一号四季酒店的体验从始至终都非常出色。员工的热情好客和对细节的关注让我在整个入住期间都感到宾至如归，无微不至。无论是与前台、礼宾部还是餐厅团队的互动，我都感到热情、专业、周到。房间本身非常漂亮——现代、豪华，而且非常舒适——令人惊叹的景色更让人感觉格外特别。 从个性化服务到整个酒店一尘不染的清洁，酒店的每一个细节都让我印象深刻，也让我对这次入住留下了难忘的回忆。礼宾团队竭尽全力帮助我规划波士顿之旅，他们的建议真的提升了我的旅行体验。显然，这里的团队以打造难忘的宾客体验为荣。 这是我住过的最好的酒店之一，我迫不及待地想再次入住。我绝对会向前往波士顿的朋友、家人和同事推荐道尔顿一号四季酒店——它是这座城市真正的瑰宝！ （原文） My experience at the Four Seasons Hotel Boston at One Dalton was absolutely outstanding from start to finish. The hospitality and attention to detail from the staff made me feel so welcome and cared for throughout my stay. Every interaction I had, whether it was with the front desk, concierge, or restaurant team, was warm, professional, and thoughtful. The room itself was beautiful—modern, luxurious, and incredibly comfortable—with stunning views that made it feel extra special. I was also so impressed by the little touches that made the stay memorable, from the personalized service to the immaculate cleanliness of the entire property. The concierge team went above and beyond in helping me plan my time in Boston, and their recommendations truly elevated my trip. It’s clear that the team here takes great pride in creating an unforgettable guest experience. This was one of the best hotel stays I’ve ever had, and I can’t wait for the opportunity to come back. I will absolutely be recommending the Four Seasons at One Dalton to friends, family, and colleagues who are traveling to Boston—it’s a true gem in the city!

（由 Google 翻译）这家酒店太棒了——是我住过的最好的四季酒店之一。员工真的非常出色：前台团队（特别感谢Casey和全体员工）非常出色，前门工作人员热情周到，酒吧团队更是一流。 如果非要提一点小瑕疵，那就是泳池只能在室内使用——不过这真的只是吹毛求疵。总而言之，这是一次完美的体验，全程服务一流。 （原文） This hotel is exceptional—one of the better Four Seasons I’ve stayed at. The staff truly stand out: the front desk team (special thanks to Casey and the whole crew) were outstanding, the front door staff were incredibly welcoming, and the bar team was first-rate. If I had to mention one small critique, it’s that the pool is indoors only—but that’s really just nitpicking. Overall, a flawless experience with top-notch service throughout

（由 Google 翻译）我去波士顿参加了波士顿学院的新生入学指导，并决定入住道尔顿一号四季酒店。我通过大通蓝宝石卡预订了这家酒店，因为它现在是波士顿学院EDIT系列的一部分，包含一些很棒的福利，比如免费早餐。酒店非常了解该计划的福利，并在我提出要求之前就帮我升级了房间，这让我非常感激。 酒店相对较新，一尘不染，完全符合您对四季酒店的期望。在我们入住期间，服务周到且真诚友好。我特别喜欢在美丽的20米泳池里游上几圈。 我们之前住过波士顿公园的四季酒店和丽兹酒店，但到目前为止，这家是我们最喜欢的。话虽如此，波士顿公园的地理位置在便利性方面确实略胜一筹。尽管如此，道尔顿一号酒店凭借其现代化的设计、周到的服务和一流的设施脱颖而出。 （原文） Visited Boston for Boston College’s New Student Orientation and decided to try the Four Seasons One Dalton. I booked through Chase Sapphire since it is now part of their EDIT collection, which comes with some great perks like complimentary breakfast. The hotel was fully aware of the program benefits and provided a room upgrade without me having to ask, which I really appreciated. The property is relatively new and immaculate, exactly what you would expect from a Four Seasons. Service was attentive and genuinely friendly throughout our stay. I especially enjoyed swimming laps in the beautiful 20 meter pool. We have previously stayed at the Four Seasons on Boston Common and the Ritz, but this has been our favorite so far. That said, the Boston Common location does offer a slightly better setting in terms of convenience. Still, One Dalton stands out for its modern design, thoughtful service, and excellent amenities.

（由 Google 翻译）我们在四季酒店度过了一段美好的时光。工作人员非常友善，我们遇到的每个人都热情好客，乐于助人。“Vault”提供免费小吃和饮料，非常贴心，我的孩子非常喜欢。最棒的是他们对孩子们的热情款待。他们竭尽全力让我的孩子感到被接纳和特别，这让我们全家的旅程更加完美。 酒店地理位置也堪称完美，就在公共花园旁边，步行即可轻松前往购物和餐厅。 唯一的缺点是餐厅用餐体验平平无奇（唯一的选择是客房送餐），而且房间温度很难调节到舒适的程度。虽然这不是什么大问题，但还是需要注意。 总的来说，酒店的服务、亲子友好的氛围以及优越的地理位置弥补了这些不足。我们留下了美好的回忆，一定会再次入住这里。 （原文） We had such a great stay at the Four Seasons. The staff couldn’t have been nicer; everyone we met was welcoming and helpful. The Vault, which offered complimentary snacks and drinks, was a really fun touch, and my kid loved it. What stood out the most, though, was how great they were with children. They went out of their way to make my kid feel included and special, which made the trip even better for us as a family. The location is perfect too, right by the Public Garden and an easy walk to shopping and restaurants. The only downsides were that the restaurant dining wasn’t anything special (and your only other option is in-room dining), and the room temperature was tough to get comfortable. Not dealbreakers, but things to be aware of. Overall, the service, family-friendly touches, and amazing location more than made up for it. We left with great memories and would definitely stay here again.

（由 Google 翻译）我们在这家酒店住得很愉快。我们来这里是为了听音乐会，也是为了庆祝我们的十周年结婚纪念日。房间很豪华，景色也很棒。地理位置优越，步行即可到达购物场所和餐厅，不过我们特别喜欢Mitch开车送我们去听音乐会！第二天晚上他可以开车送我们去吃晚餐，但我们想步行去街对面的购物中心购物。我们很喜欢Mitch的这次旅程，他给了我们很多关于后湾区景点的建议。我们遇到的其他工作人员都非常友好热情，客房服务也一直很棒，我们度过了一段美好的时光。如果我们有机会再来波士顿，我们一定会再次入住。 （原文） We had a great stay at this hotel. We were in town for a concert, but also to celebrate our tenth wedding anniversary. The room was luxurious and the view was wonderful. The location was great and walkable to shopping and restaurants, though we especially enjoyed having Mitch drive us to our concert! He was available to drive us to dinner the next night, but we wanted to walk to the mall across the street to do some shopping. We loved our ride with Mitch as he gave us great tips about where to visit in the Back Bay area. The rest of the staff we encountered were very friendly and accommodating, room service was always wonderful, and we just had a spectacular stay. If we ever find our way back to Boston, we will certainly visit again.

（由 Google 翻译）带着我们1.5岁的孩子入住体验非常棒。酒店非常贴心，房间里准备了舒适的婴儿床、音响和尿布精灵。带小孩子旅行过很多次了，这次绝对是我们最棒的体验。他们甚至还为她准备了小毛绒玩具、围兜和零食！门卫也非常棒，记得我们入住期间的很多细节。我们强烈推荐您在波士顿入住道尔顿四季一号酒店。 （原文） Great experience with our 1.5 year old. The hotel was incredibly accommodating with a nice crib, sound machine and diaper genie prepared in the room for our stay. After travelling numerous times with a young child this was by far our best experience. They even surprised us with a little stuffed animal, bib and snacks for her! Doormen were also incredible and remembered so many details about our stay. We highly recommend Four Seasons One Dalton for your stay in Boston.

（由 Google 翻译）和朋友在这里住过几次。 从服务员/门卫到管理人员，员工都非常棒。他们总是知道如何让我们的住宿体验与众不同，比如为我们准备好我们最喜欢的餐桌，了解我们的饮品，甚至花时间与我们聊天。 员工热情周到，房间干净整洁，食物也很棒！ （原文） Stayed here a few times with some friends. Staff is fantastic from the valet / doormen to the management. Always know how to make the stay special, from keeping our favourite table ready for us, knowing our drinks, taking the time to chat with us. Incredibly warm staff, clean rooms, and great food!

（由 Google 翻译）这是我们第二次入住费尔蒙科普利酒店，很高兴这次的体验和第一次一样美好舒适。房间布置精美，干净整洁，真的就像住在朋友的家中一样。健身房设施齐全，应有尽有，只是力量训练区因为暖气管道的原因稍微有点热。但总的来说，一切都非常完美。员工、餐厅、住宿条件都无可挑剔。我们一定会再次光临！ （原文） This was our second stay at the Fairmont Copley, and we were delighted that our stay was as lovely and accommodating as our first. The rooms are beautifully appointed and clean. Truly feels like staying in someone’s beautiful home. The gym has everything you could want, though the weight room area is a little warm due to a heat duct in that area. But in general everything is exquisite. The staff, the restaurant, all the accommodations. We will definitely be back!

（由 Google 翻译）我想花点时间分享一下我对近期入住体验的感激之情。作为一个旅行经验丰富——飞行里程超过200万英里、住过无数酒店——真正与众不同的酒店和团队才能脱颖而出。 从抵达的那一刻起，每一个细节都超出了我的预期：热情的员工、优雅的酒店氛围以及整体服务水平都堪称一流。这是我多年来旅行中最美好的体验之一。 感谢您让我的入住如此难忘。我期待着再次光临费尔蒙科普利广场酒店，并乐意向同事、朋友和其他旅客推荐这家酒店。 （原文） I wanted to take a moment to share my appreciation for the exceptional experience I had during my recent stay. As someone who has traveled extensively—over 2 million air miles and countless hotels—it takes a truly special property and team to stand out. From the moment I arrived, every detail exceeded expectations: the warmth of the staff, the elegance of the hotel, and the overall level of service were simply outstanding. It was one of the best experiences I’ve had in all my years of travel. Thank you for making my stay so memorable. I look forward to returning and will gladly recommend the Fairmont Copley Plaza to colleagues, friends, and fellow travelers.

（由 Google 翻译）费尔蒙科普利广场酒店——波士顿市中心的绝佳住宿体验 我入住费尔蒙科普利广场酒店，体验非常棒。酒店地理位置绝佳，步行即可到达众多一流餐厅和景点，方便您轻松探索波士顿。酒店的历史建筑令人叹为观止，内部装潢既气派又温馨。我们的房间一尘不染，舒适宜人，显然维护得很好。 酒店员工非常出色——热情友好、细致周到，并且真心实意地想要提供帮助。酒店的狗狗大使（我记得它叫科普利）给我们留下了深刻的印象；它为我们的住宿增添了许多魅力和乐趣。我们也很喜欢酒店内的餐厅和酒吧——气氛活跃，食物美味，氛围轻松惬意。 我们于10月31日入住，正好赶上美丽的秋叶——科普利广场周围的树木都变色了，让这里显得格外迷人。总而言之，这是一次非常棒的体验，我强烈推荐给所有来波士顿的游客。我一定会再次入住这家酒店。 （原文） Fairmont Copley Plaza — Wonderful stay in the heart of Boston I stayed at the Fairmont Copley Plaza and had an outstanding experience. The location is perfect—steps from tons of great restaurants and attractions, making it easy to explore Boston on foot. The hotel’s historic architecture is stunning, and the interior feels grand yet welcoming. Our room was spotless, comfortable, and clearly well cared for. The staff was amazing—friendly, attentive, and genuinely eager to help. A special highlight was the hotel’s canine ambassador (I believe her name was Copley); she added so much charm and fun to the stay. We also enjoyed the on-site restaurant and bar—both lively, with good food and a relaxed vibe. We visited on October 31 and caught the beautiful fall foliage—trees changing colors all around Copley Square made the setting feel extra special. Overall, a great experience that I’d highly recommend to anyone visiting Boston. I’d absolutely stay here again

（由 Google 翻译）从入住到退房，一切都非常顺利。从门口的迎宾员，到前台的Peter，再到餐厅的Cheryl，我都感受到了无微不至的照顾。能体验到如此周到的服务实属难得——而我可是经常旅行的！酒店里各种细节，无论大小（比如床边的拖鞋/夜床服务！），都让我的入住体验格外难忘。衷心感谢每一位让我感到宾至如归的员工。我一定会再次光临！ （原文） Everything from check-in to check-out was seamless. From the greeters at the front doors, to Peter at the check-in desk and Cheryl in the restaurant, I felt so well taken care of. It is rare to experience this level of hospitality - and I travel a lot! The details, both big and small (the slippers next to the bed/turn down service!), at your property are what made the stay impactful. Big thank you to everyone I encountered for making me feel like a valued guest. I will be back!

（由 Google 翻译）我来过这里三次了，下次来波士顿还会再来。虽然有些小瑕疵，但我都能接受。每次早餐都会少一道菜。因为早餐时间很忙，我没有要求补齐或反映，但他们确实需要改进一下早餐的准备清单。他们提供的淋浴椅太大了，而且高度也太高；以后我还是会自带。Wi-Fi 收费 35 美元一天，周末的网速应该更好一些。我知道这里人很多，应该提高带宽——唯一的问题是我连个短视频都看不了；其他功能都正常。不过总的来说，我还是给满分 5 分，因为这些小问题都可以接受。员工很友善，而且食物总是能满足我的特殊饮食需求。餐厅干净整洁。这层的制冰机也运转正常。这里总是很安静，整个建筑，尤其是一楼，都非常漂亮！而且地理位置绝佳！希望很快能再次见到你们！ （原文） I have been here three times and plan to return the next time I am in Boston. There are imperfections but I worked with them. In every breakfast, a varied item was missing. Since breakfast is such a busy time, I did not request the missing items or report it but they need to work on their breakfast assembly checklists. The shower chair they provided was way too big and set too tall; I'll bring my own, again, in the future. The Wi-Fi, for $35 a day, needs to be better on the weekends. Yes, there is high volume; you know that, up the bandwidth - only issue is I could not watch a short video; everything else worked fine. But really a full 5/5 because these are things that are all still workable. The staff is kind and the food is always done correctly regarding other special dietary issues I have. The place is spic-and-span. The ice machine worked on this floor. Always quiet and the whole architecture, especially the first floor, is gorgeous! And, the perfect location!!! I hope to see you all again soon!

（由 Google 翻译）我在波士顿费尔蒙科普利广场酒店住得很愉快。Emmanuel 的入住体验非常热情周到，对酒店做了非常清晰的解释。 房间非常宽敞，一尘不染，床又大又舒服。房间不临街，非常安静，考虑到酒店地处市中心，这点非常值​​得称赞。无线网络连接也很棒。浴室虽然不大，但功能齐全，而且非常干净。 六楼的健身房设备齐全。不过，划船器有点旧了（脚带在锻炼5分钟后就无法再支撑双脚了：必须更换，或者至少更换已经用了好几年的划船器）。 整个团队都非常细心周到，满足了所有要求。希望下次再来。 （原文） I enjoyed my stay at the Fairmont Copley Plaza in Boston. The checking with Emmanuel was very welcoming and effective with very clear explanations about the hotel. The room was very large, impeccably clean with a large and very comfortable bed. It did not lod on the street so very quiet, appreciable knowing that the hotel is very well located in the center. Excellent Wifi connection. The bathroom is not very large but very functional and very clean. The gym on the 6th floor is very well equipped. However, the rower is a little tired (foot straps no longer serve the feet after 5 minutes of exercise: they must be changed or at worst change the rower which must have several years of service). The whole team was very attentive and addressed all requests. I hope to come back.

（由 Google 翻译）我强烈推荐费尔蒙特科普利广场酒店。入住期间，我们与酒店员工的互动都非常愉快。酒店地理位置优越，交通便利。更棒的是：酒店里还有一只狗狗！这正是我预订这家酒店的原因。我们原本的宠物保姆临时有事爽约，而这家酒店对狗狗非常友好，所以我们可以带狗狗入住。他们甚至还有专门的狗狗菜单！我们的狗狗莎莉享用了牛肉饼和蔬菜。我们入住的是套房，房间非常宽敞，对于我们一家四口（包括婴儿和幼儿）来说简直完美。我会向所有人推荐这家酒店，希望我们还能再次入住！ （原文） I can’t recommend the Fairmount Copley Plaza enough. Throughout our stay, we had nothing but pleasant interactions with staff. It’s located in a very convenient location. Bonus: they have a dog on site. She’s the reason I booked the hotel in the first place. Our dog sitter fell through at the last minute and this hotel is very dog friendly, and we were able to bring our dog with us. They even have a food menu for dogs! Our dog Sally was able to enjoy some beef patties and vegetables. We stayed in a suite, Which was huge and perfect for my family with a baby and toddler. I will recommend you to everyone and hopefully we will be back!

设施非常贴心人性化。

超级棒的

（由 Google 翻译）我们最近在莱诺克斯酒店住了一晚。这是我们第一次入住这家酒店，印象非常深刻。酒店氛围宜人，而且在湾区散步也很方便，可以出去吃晚餐，晚上还可以散步。以后去波士顿旅行，我们一定会考虑这家酒店。 （原文） We recently stayed one night at the Lenox. This was our first time to stay at this hotel and we were very impressed. The atmosphere was lovely and easy walking in Bay Back area for dinner out and an evening stroll. We will definitely keep this hotel in mind for any future travel to Boston.

（由 Google 翻译）太喜欢这里了！我们第一次来波士顿，体验棒极了！从代客泊车到前台，再到客房服务，他们都热情周到，让我们感觉宾至如归！食物很棒，位置也很好，而且非常干净！ （原文） Love this place! Such an amazing experience for our first time in Boston! From valet, to front desk, to room service they made us feel so welcome and were so accommodating! Great food, location, and very clean!

（由 Google 翻译）我们非常喜欢房间和酒店的位置。有趣的是，房间里有个燃木壁炉，感觉很温馨。不过，负责点火的工作人员似乎对我们的要求有点不耐烦，这让我们感觉不太舒服。他们提供点火服务到晚上10:30，但第二次要求之后他们就显得有些不耐烦了。我能理解，但如果你们不愿意或不乐意延长服务时间，就不要提供这项服务。其他方面都很棒。非常感谢Rudy和Anthony——他们非常友善热情。大堂餐厅的早午餐也很棒。 （原文） Thoroughly enjoyed our room and the location. Fun fact - our room had a wood burning fireplace which was a cozy touch. The fire starter dudes got a little irritated by our requests so that was uncomfortable. They offer fire set ups until 10:30pm but after the second request they seem annoyed. Which I get, but don’t offer it if you aren’t going to be willing or happy to extend the service. Everything else was fantastic. Really appreciated Rudy and Anthony - they were so lovely, kind and hospitable to us. Brunch at the lobby restaurant was also excellent.

（由 Google 翻译）这家酒店地理位置优越，毗邻波士顿主街，周围遍布精致的精品店和一流的餐厅。酒店员工非常棒——我们离开时，一位清洁人员下来把我们留在房间里的充电器还给了我们。总的来说，酒店很漂亮，员工乐于助人，而且去波士顿也很方便。我绝对会推荐！ （原文） This hotel is situated perfectly next to the Main Street of Boston with cute boutiques and great restaurants. The hotel staff were incredible- as we were leaving, one of the cleaning staff came down to give us our charger that we had left in our room. Overall, the hotel was beautiful, the staff were helpful, and the city was easily accessible. I will definitely recommend!

（由 Google 翻译）这是一家伪装成五星级酒店的四星级酒店。房间宽敞干净。工作人员非常友好，乐于助人，甚至会为一些小事付出，比如寄明信片。工作人员推荐的餐厅和景点都非常棒。真是一个让人感到被重视的好地方。 （原文） This is a 4 star hotel that masquerades as a 5 star hotel. The rooms are spacious and very clean. The staff are very friendly, very helpful and go above and beyond with little things, like mailing a post card. The staff recommendations for restaurants, places to see were all excellent. Just a wonderful place to feel appreciated.

（由 Google 翻译）波士顿艾略特酒店，一次鲜活的警醒，伟大的机构 艾略特酒店曾是波士顿酒店业的骄傲哨兵，在那里，优雅不再是矫揉造作，而是生活的标准。那段时光已成过去。如今只剩下空壳，宏伟的建筑和悠久的声誉依然可见，但酒店的灵魂已沦为一团黯淡的余烬，只有几位忠诚的员工在与酒店标准的缓慢衰落作斗争，却似乎注定要失败。 一位楼层经理，这篇评论的第二位明星，完全归功于他，依然坚定地存在着，努力对抗着酒店运营中普遍存在的疏于管理的潮流。他们的努力值得称赞，但他们却显得孤单，就像是透风大厅里一根孤烛。初级员工，很多都有外国背景，他们本身并非问题所在；多元化一直以来都是优秀酒店的命脉。但在这里，他们的工作常常让人感觉缺乏培训、不够精致，与这种级别的酒店应有的无缝服务脱节。 如果服务与环境相符，这栋建筑的怪异之处、堵塞的管道、不均匀的装修，或许可以归咎于“复古魅力”。但那天，我拿到的不是房间钥匙，而是备用钥匙，没有任何解释或道歉，这标志着另一种“古老”：基本服务意识的消亡。一些小冲突，比如在雨天与前台讨要雨伞，都说明了一切。 这并非一家历史悠久、尊严地驰骋于夕阳中的壮丽、最后的飞奔。相反，这是一场缓慢、毫无灵感地走向平庸的跋涉，一家拒绝消亡却早已停止活力的机构。 （原文） The Eliot Hotel, Boston, A Living Wake for a Once, Great Institution There was a time when the Eliot Hotel stood as a proud sentinel of Bostonian hospitality, a place where elegance was not an affectation but a lived standard. That time has passed. What remains is a shell, the grand architecture and storied reputation still visible, but the soul of the place reduced to a dim ember, kept alive by a few loyal staff who appear to be fighting a losing battle against the slow decay of standards. One floor manager, the second star of this review solely to their credit, remains a stalwart presence, pushing against the tide of neglect that has overtaken much of the operation. Their efforts are laudable, but they are singular, a lone candle in a drafty hall. The junior staff, many of foreign backgrounds, are not in themselves the problem; diversity has long been the lifeblood of great hotels. But here, too often, their work feels untrained, unpolished, and disconnected from the seamless service this level of property should demand. The building’s quirks, stopped-up pipes, uneven finishes, might be forgiven under the heading of “vintage charm” if the service matched the setting. But the day I was handed not my room key, but the spare, without explanation or apology, marked a different kind of antiquity: the erosion of basic attentiveness. The small battles, like having to negotiate an umbrella from the front desk on a rainy day, spoke volumes. This is not the grand, final gallop of a storied hotel riding into the sunset with dignity. It is, instead, a slow, uninspired trudge toward mediocrity, an institution that refuses to die but has long since stopped living.

（由 Google 翻译）在波士顿住宿期间预订了两间房。很喜欢有独立的起居室。浴室非常小，淋浴间非常狭窄，几乎没有空间放置您的便利设施。酒吧区如果能有空间放冰箱里的自带物品，并且能够自己拿冰块放入提供的冰桶就更好了。床太短了，你的脚都悬在床边。这太疯狂了。我房间里的几盏灯都坏了。薄纱窗帘上有污渍（几乎像烧伤一样），地毯上很多地方都有污渍。我入住时，房间里的保险箱坏了，维修人员来修，但最终修不好，所以他们送了一个新的保险箱。等待这个保险箱让我们错过了预订的旅行。这有点令人沮丧。墙壁薄如纸，你可以听到隔壁的每一句谈话。行李员/门卫是酒店的亮点，因为他们总是那么友好和乐于助人。如果房间再干净点，每次入住前检查一下维护情况（比如灯光、保险箱等等），床够长就更好了……就连我那个个子矮、有独立房间的朋友也说她的脚悬在床上。地理位置优越，去哪儿都方便。 （原文） Booked 2 rooms for a Boston stay. Loved having a separate sitting room. Bathrooms are very small with very narrow showers and very little space for your amenities. Bar areas would be better served to have space for our own items in fridge as well as being able to grab our own ice for the ice buckets provided. The beds are so short that your feet hang over the edge. This was crazy. Several of the lights in my room did not work. There were stains on the sheer curtains (almost like burns) and the carpet was stained with spots in so many areas. When I checked in, the safe in my room was broken so maintenance came to fix and ultimately couldn't so they had a new safe brought in. Waiting on this made us late to our tour that we had booked. That was a bit frustrating. The walls are paper thin to where you can hear every conversation that is going on next door. The Bellmen/doormen were the highlight of the hotel as they were always so nice and helpful. The rooms could be excellent if they were more clean, maintenance checked between visits (lights, safes, etc.) and the beds long enough for a person....even my friend that's short and had her own room, said that her feet hung over the bed. The location was excellent and easy to get to from anywhere.

（由 Google 翻译）这是我们在波士顿最喜欢的家外之家。热情友好，处处体现着好客。这里就像家人一样，洋溢着旧时代的优雅与热情。套房宽敞舒适，设施齐全……就像一个家。而且，即使在酒店客流量最大的时候，我也从未遇到过噪音问题。建筑结构坚固。 （原文） This is our go to favorite home away from home in Boston. Welcoming, friendly and hospitable at all levels. It feels like family with old world graciousness and hospitality. The suites are spacious, comfortable and well appointed… like a home should be. Also, even when the hotel is maximum occupied I have never had sound issues. Solidly constructed.

（由 Google 翻译）这已成为我们在波士顿的首选酒店。服务一流，地理位置优越，散发着古典韵味。浴室略小，但舒适的休息室足以弥补这一不足。酒店还设有独立的酒吧区，提供各种美味饮品和早晨咖啡。 这座百年老建筑保存得非常完好。五星好评！ （原文） This is our new go to hotel in Boston. Great service and location with old world charm. Bathroom is a little small but the setting room more than makes up for it. There is a separate bar space with lots of goodies and your morning coffee. For a 100 years old building it’s been beautifully kept up. 5 stars!

（由 Google 翻译）热情好客，服务周到；正如您对一家备受推崇的酒店所期待的那样。我们经常入住精品酒店，这家酒店令人愉悦，物超所值。酒店位于后湾区中心地带，步行即可轻松抵达餐厅、娱乐场所和购物中心。工作人员服务一流，客房虽然位于历史悠久的市中心，但非常舒适、现代化、干净，让您有宾至如归的感觉。 （原文） Hospitality and service; what you'd expect with a revered hotel. We often stay at boutique hotels and this one was a delight and great value. Located in the hear of Back Bay neighborhood within easy walking distance to restaurants, entertainment and shopping. The staff are a class-act and rooms, while located in an older historic center are very comfortable, updated, clean and really felt like a home away from home.

（由 Google 翻译）艾略特酒店是一家地理位置优越、魅力十足的酒店。服务一流。强烈推荐您来波士顿时入住这家酒店。酒店位置便利，靠近购物中心、餐厅和众多历史景点。您甚至可以步行去芬威球场！我们一定会再来的！ （原文） The Eliot is a charming hotel in a great location. The service was top-notch. I would highly recommend this hotel when you come to Boston. The location is close to shopping, restaurants and many historical attractions. You can even walk to Fenway Park! We will definitely come back again!

（由 Google 翻译）这是一处维护得无可挑剔的老建筑……既温馨又气派。我与所有员工的互动都非常愉快。我去过波士顿很多次，这是我第一次入住艾略特酒店，但绝不会是最后一次。我期待着再次光临。 （原文） Older property that is impeccably maintained…it’s intimate and yet grand. All interactions I had with staff were outstanding. I have been to Boston on numerous occasions, this was my first time at The Eliot but will not be my last. I look forward to returning.

（由 Google 翻译）这家小酒店真是太完美了！我们在这里住了四晚，既是为了工作也是为了休闲度假，一切都非常满意。床铺极其舒适，洗漱用品也很棒，环境非常安静，夜床服务更是贴心周到。最重要的是，员工们都非常友善热情，让人感觉很舒服。千万别改变！以后来波士顿，这里就是我们的首选酒店了。 （原文） What a perfect little hotel! We stayed here for four nights for work/fun and loved it all. Extremely comfortable beds, great toiletries, very quiet, and the turn-down service is a nice touch. Most importantly, the staff is incredibly kind and wonderful to interact with. Don’t change a thing! This will be our go-to hotel in Boston.

（由 Google 翻译）刚刚和孩子们在波士顿的后院度过了一个最美好的周末！我们住在惠特尼酒店，一如既往，它从未让我们失望。酒店坐落在波士顿最迷人、风景如画的街区之一——灯塔山的中心地带，地理位置无与伦比。 工作人员热情好客，房间宽敞整洁，非常适合家庭入住。我们喜欢漫步在鹅卵石街道上，沉浸在周围的历史美景中。 迫不及待地想再去一次——地理位置、舒适度和服务都完美无缺。 （原文） Just had the best weekend with my kids in our backyard of Boston! We stayed at The Whitney Hotel and, as always, it never disappoints. Nestled in the heart of Beacon Hill, one of Boston’s most charming and picturesque neighborhoods, the location is truly unbeatable. The staff greeted us with such warm hospitality, and the rooms were spacious, immaculate, and perfect for a family stay. We loved strolling the cobblestone streets and soaking in the historic beauty all around us. Can’t wait to go back—location, comfort, and service all in one.

（由 Google 翻译）本来要参加一个工作活动，决定把它变成一次家庭度假。我妻子找到了这家酒店，简直完美！地理位置优越，方便探索城市和当地美食。一切都无可挑剔：房间、酒店餐厅和员工！酒店干净整洁，床铺舒适，每层楼甚至还设有小吃区，可以免费享用苹果、燕麦棒、饼干和饮料。夜床服务让我惊喜不已。回到房间，百叶窗关闭，还有水和糖果，真是太好了。酒店外沿街设有座位，还有一个温馨的庭院。工作人员热情友好，为客人推荐了很棒的美食和活动。我在餐厅享用了美味的早餐，每天早上还提供免费滴滤咖啡。这是迄今为止我住过的性价比最高的酒店。强烈推荐，期待再次入住。 （原文） Had a work event to attend and decided to make it into a family vacation. My wife found this hotel and it was absolutely perfect! The location made it convenient to explore the city and local food. Everything was impeccable: the room, the in house restaurant, and the staff! The hotel was clean, beds comfortable, and they even had a snack area on each floor where you could grab an apple, granola bar, cookies, and drinks for free. Happily surprised by the turn down service. It was nice to return to the room to find the blinds closed and water and candies. There is seating outside along the street and an intimate courtyard. The staff was friendly and accommodating and gave great recommendations for food and activities. Enjoyed a wonderful breakfast at the restaurant and they had free drip coffee each morning. This is by far the best hotel stay I have ever had for the price. Highly recommend and look forward to visiting again.

（由 Google 翻译）我和女儿住在惠特尼酒店，作为丈夫送给我的生日礼物。 我要感谢所有的员工。他们非常友善周到。酒店很漂亮，我们的房间也很棒。干净舒适，安静。浴室就像一个梦幻般的绿洲。 我们的体验非常棒，我一定会很快再预订一晚。 感谢你们让我感到如此特别和热情😊 （原文） I stayed at the Whitney with my daughter for a birthday treat from my husband. I want to thank ALL the staff. They were so kind and attentive. The hotel is beautiful and our room was amazing. Clean comfortable and quiet. The bathroom was a dream oasis. Our experience was top notch and will definitely book another night soon. Thank you all for making me feel special and so welcome 😊

（由 Google 翻译）入住惠特尼酒店的体验难以言表。我住过波士顿的九家大酒店，而惠特尼酒店绝对是其中最棒的。 抵达后，酒店立即注意到我手上拿满了东西，而且还带着一只狗狗。突然，门像变魔术一样自动打开了，几十英尺外就能看到我的到来。卡梅尔热情地迎接了我，告诉我升级到了套房。他非常友善、专业、热情，让我知道自己做了正确的选择。他的团队，雅克和梅贝琳，也提供了进一步的帮助，迎接了我可爱的小狗，并帮我办理了入住手续。酒店还赠送了一盒水，让我非常感激。 我的房间超出了我的预期。这间顶层套房的转角窗可以俯瞰T线和查尔斯河。房间内设有起居室、卧室、浴室和各种便利设施。床、食盆、零食和打包袋都在等待着我们的到来。这真是一个贴心的举动，让我感觉我的狗狗也像一位客人一样。 房间里有 Nespresso 咖啡角、优质的床单、各种小吃、葡萄酒和酒精饮料（我可以选择购买），以及优质的沐浴用品。所有插座的位置都恰到好处，没有一个需求是没有得到满足的。 我在安静的房间里睡得非常好，我可以告诉你，我的狗睡得更好。我进出时，门总是为我开着，受到了热情的欢迎。 很遗憾我只住了两晚，但我知道，当我回到波士顿时，惠特尼酒店一定会是我的首选。 （原文） It is impossible to truly express the experience that is staying at the Whitney. I have stayed in nine major Boston hotels, and the Whitney is the one that stands above all. Upon arrival, it was immediately noticed that my hands were full and I had a dog, and like magic, the door opened automatically, my arrival anticipated and seen from dozens of feet away. I was greeted by Kamel, who informed me that I had been upgraded to a suite. He was incredible kind, professional, and welcoming, and I knew that I had made the right choice. His team, Jac and Mabelin, assisted me further, greeted my sweet little dog, and checked me in. The complimentary box of water was very appreciated. My room was more than I could have hoped for. A top floor suite with corner windows outlooking the T and the Charles River. The room boasted a sitting room, a bedroom, a bathroom, and several amenities. A bed and food bowls, as well as treats and doggy bags were waiting our arrival. It was such a beautiful touch and made me feel as though my pup was also a guest. The room boasted a Nespresso coffee corner, wonderful linens, a selection of snacks, wine and alcohol to purchase should I choose, and wonderful shower products. All the plugs were perfectly positioned, and there wasn't a single need that went unanticipated. I slept extremely well in the quiet of my room, and I can tell you that my dog slept even better. When coming and going, the door was always opened for me, and I was greeted warmly. I regret that my stay was only two nights, but I know that when I return to Boston, it will be the Whitney.

（由 Google 翻译）这可能是我最喜欢的酒店之一了。房间超级干净，床超级舒服，酒店内的餐厅也超级棒，份量十足。行李员非常友善周到。前台的Madeline就差强人意了。我们付了代客泊车费，等了30分钟才开口，结果被告知需要自己打电话叫代客泊车。结果我们错过了水疗预约。真希望她能告诉我们接下来该怎么做，而不是看着我们傻乎乎地坐着等着要来的车……前台难道不应该打电话叫代客泊车过来吗？或者让我们知道需要打电话吗？除此之外，8.5/10的体验真是太棒了。一定要打电话叫车，因为他们不会帮你叫车的。 （原文） This place is probably one of my favorite hotels. The rooms are so clean, the beds are beyond comfortable, and restaurant inside the hotel is 10/10, portions are huge. Bell hop was very kind and attentive. Front desk person Madeline not so much. We paid for valet parking and waited for 30mins before we asked and were told we needed to call the valet ourselves? Because of this we missed our spa appt. Wish she let us know what the next steps were instead of watching us sit and wait like idiots for a car that was going to come…. Shouldn’t the front desk person call for valet to come down? Or let us know that we need to call? Other than that 8.5/10 experience. Make sure you call and ask for your car because they won’t call for you

（由 Google 翻译）我对他们的服务非常失望。我是乳糜泻患者，我三次强调自己不能吃麸质食物。调酒师不知道麸质是什么，所以他去问了经理，经理向我保证没问题。但他没有记下我的订单，这让我很紧张，所以我又重复了两遍我对麸质过敏，并请他们转告厨师。 结果可想而知，他们“犯了个错误”，尽管我如此认真地记下订单并告知了厨师，他们还是给了我含麸质的食物。他们确实道了歉，但这完全可以避免。我因为生病错过了回家的航班。他们只是问我：“你不能吃点药吗？”然后反复强调肯定有药可以吃。但根本没有。他们从头到尾的处理方式都糟糕透顶。就因为我不得不改签航班，我花了600美元买了一顿早餐。我强烈不推荐这家餐厅。服务太差劲了。他们反复向我保证，菜单上也写着，厨师可以满足我的这些过敏需求，我不会有事的。 （原文） Very disappointed in how we were treated. I am celiac and discussed THREE times that I was gluten free. The bartender didn’t know what gluten was, so he checked with his manager who assured me I’d be ok. He didn’t write down my order and it made me nervous so I restated two more times that I’m allergic to gluten and to kindly inform the chef. Needless to say they “made a mistake” and gave me gluten despite how diligent I was to write it down and inform the chef. They did apologize, but it didn’t have to happen. I missed my flight back home because I was so sick. They just said, “you can’t take something for it?” And repeatedly told me there must be something I can take. There isn’t. They handled it start to finish insanely poorly. A $600 breakfast because I had to reschedule my flight. I do not recommend them. Terrible service. They assured me repeatedly as did their menu that the chef can accommodate these allergies and I’d be ok.

Jin

（由 Google 翻译）最近入住了波士顿洲际酒店，总体体验不错。酒店地理位置优越——靠近北区、意大利餐厅，而且离波士顿的主要景点也不远。如果选择水景房，视野更是开阔。 房间简洁舒适，考虑到价格，感觉很舒适。浴室我很喜欢——浴缸+淋浴的组合、浴袍和拖鞋，更添一抹亮色。大部分地方的清洁度都不错。 然而——这也是唯一的缺点——迷你吧有点让人失望。它坏了，而且外面到处都是食物残渣。我不得不叫客房服务来打扫。虽然问题不大，但确实很不舒服，不应该发生。 优点： • 优越的中心位置 • 便利设施（浴室、浴袍/拖鞋） • 房间干净 • 运气好的话，视野开阔 缺点： • 迷你吧无法使用 + 有碎屑 • 房间价格略显简陋 我会再次入住吗？是的，但我建议在入住前先检查一下迷你吧区域。 （原文） Stayed recently at the InterContinental Boston and overall had a good experience. The hotel's location is superb - you're right near the North End, Italian restaurants, and not far from key Boston attractions. If you get a water view room, the vistas are spectacular. The room was simple but comfortable given the price point. I appreciated the bathroom - a bathtub + shower setup, robes, and slippers added a nice touch. The cleanliness was solid for the most part. However — and this is the one downside — the minibar was a letdown. It didn't work, and had old food crumbs all around the exterior. I had to call housekeeping to clean the area. It wasn't a major issue, but it was unpleasant and shouldn't happen. Pros: • Excellent central location • Nice amenities (bathroom, robes/slippers) • Clean room • Great views if you're lucky Cons: • Nonfunctional minibar + leftover crumbs • Room is a bit plain for the rate Would i stay again? Yes - but I’d make sure to inspect the minibar area before setting in.

（由 Google 翻译）地理位置优越。我们在这里住得很愉快，所有员工都非常友好热情，代客泊车很方便，退房时取车也很轻松。我忘记带隐形眼镜护理液，前台很乐意免费提供一瓶旅行装。我唯一不满的是，其他客人客房送餐的餐具在走廊里放了好几天都没人清理。而且其他客人在走廊里也一直很吵闹，隔音效果不太好。 （原文） Great location. We had a great stay here, the staff were all very friendly and accommodating, valet parking was easy, and getting my vehicle at the end of the stay easy as well. I forgot to pack contact solution and the desk was happy to provide a travel sized bottle complimentary. My only complaint is that the same dishes from other’s room service sat in the hallway for multiple days without being cleaned up. Other guests were also quite loud in the hallway at all hours, so not very much noise dampening.

（由 Google 翻译）我们太喜欢这里了！健身中心很棒，更衣室里的蒸汽房也很棒，我们的床很舒服，浴缸里有个很棒的浸泡浴缸，淋浴水压也很棒！工作人员非常热情好客——特别感谢前台的Lily，她非常友善，乐于助人！地理位置优越——步行即可到达地铁站和步行区，我们感觉非常安全。虽然需要代客泊车，但绝对值得！ （原文） We loved it here! Great fitness center and the steam room in the dressing rooms is fabulous, our beds were comfy, there was an awesome soaker tub in the bath and the shower has great water pressure! The staff is extremely welcoming- shoutout to Lily at the front desk for being so kind and helpful! This location is fantastic- quick walk to the T and walkable area, we felt very safe. Be prepared for valet parking but totally worth it!

（由 Google 翻译）过去六周，我入住过东北海岸超过20家酒店，过去十年在波士顿也住过大约30家酒店。这家酒店不仅是波士顿最好的酒店，甚至可能是整个东北海岸地区最好的酒店。虽然如果能升级房间就更好了（考虑到我的会员等级，没能升级确实有点意外），但房间本身非常棒，非常舒适。智能电视、淋浴和按摩浴缸，还有极其舒适的枕头和床垫。休息室令人印象深刻，提供种类丰富的晚餐和无限畅饮的高级酒水，早餐也是五星级的，而且员工服务非常出色。步行即可到达所有夜生活场所和主要景点。健身房宽敞，设施一流。这家酒店绝对是顶级的。🤩🏨✨ #酒店 #奢华 #旅行 #波士顿 #东海岸 #体验 #点评 #舒适 #设施 #服务 #夜生活 #健身房 （原文） Stayed in over 20 properties along the northeast Coast over the past 6 weeks and maybe 30 Boston locations the past 10 years. This is by far not only Boston's best hotel but perhaps the top hotel in the northEast Coast area. While an upgrade would have been nice, surprised it wasn't granted having the highest status, the room itself was amazing and comfortable. Smart TV, shower and jacuzzi, most comfortable pillow and cushion mattress. The lounge stood out, well stocked full dinner and premium liquor unlimited, breakfast was 5-star, and the staff was amazing. You can walk to all nightlife and main points. The gym was large and state-of-the-art. This hotel is top tier. 🤩🏨✨ #Hotel #Luxury #Travel #Boston #EastCoast #Experience #Review #Comfort #Amenities #Service #Nightlife #Gym

（由 Google 翻译）在这里的体验非常愉快！ 环境时尚舒适，是放松身心的理想之选。 员工热情周到，礼宾部尤其乐于助人，提供了很多建议和安排。 房间干净整洁。 总而言之，如果您想在城里寻找便捷舒适的住宿，这里绝对是您的理想之选。 （原文） Had a really pleasant experience here! The ambiance is sleek and comfortable, perfect for a relaxing stay. The staff were attentive and friendly, and the concierge was especially helpful with recommendations and arrangements. The room was clean. Overall, a solid choice if you’re looking for a convenient and comfortable stay in the city.

（由 Google 翻译）发帖提醒大家，以免重蹈覆辙。这家酒店不错，房间舒适，停车也很方便，位于波士顿。我曾多次入住，公司也在这里举办过几次活动。 几个月前我预订了一间房参加活动，但最终没能出席。我忘记取消预订，直到今天收到账单才想起来。 我知道这完全是我的错，酒店按规定收取了未入住费用；但我想提醒大家的是，这家酒店不会发送任何预订提醒。我是另外两个酒店品牌的终身钛金和金卡会员，过去20年作为商务旅客，入住酒店数千晚。在此之前，我从未忘记取消预订。其他连锁酒店都会多次发送入住提醒，所以很难错过。而我两个月前预订后，竟然没有收到任何邮件。千万别像我一样，忘记自己预订了这家酒店！ （原文） Posting a warning to others so that you can not make the same mistake. This is a nice hotel with comfortable rooms and easy parking in Boston. I have stayed here a number of times and my company has held several events here. I made a reservation for an event a few months ago, which I ended up not attending. I forgot to cancel the reservation and only recalled when I got a bill today. Yes, I am aware that this was totally my mistake and the hotel was following policy by charging me for no show; however the warning is that the hotel does not send you a single reminder on your reservation. I'm lifetime titanium and gold with two other brands and have thousands of night in hotels for the last 20 years as a business traveler. I have never forgotten to cancel a reservation before this. It is standard in every other hotel chain to send reminders about upcoming stays and check ins, multiple times so it's hard to miss. I didn't get a single email since I made the reservation two months ago. Don't be like me and forget you booked this hotel!

酒店在位置紧邻梅西购物中心，距离海边很近，去各大博物馆步行几十分钟也可以到，房间大而干净，装饰画很悦目，有幸订到一个两个大窗户的房间，心情大好

（由 Google 翻译）地理位置优越，靠近波士顿绿地、地铁和自由之路。商店（梅西百货）、酒吧和餐厅都在步行距离内。白天和晚上在这个区域散步都很安全。酒店员工非常棒！房间非常舒适安静。如有需要，房间内提供免费小吃和瓶装水。办公桌很漂亮，床也很舒服。大堂有自行车供客人使用。下次我们再来波士顿，戈德雷酒店就是我们的首选！ （原文） Great location near the Boston Green, subway, and the Freedom Trail. Stores (Macy's), bars, and restaurants all within easy walking distance. Felt very safe walking around during the day and evening in this area. Hotel staff was amazing! The room was super nice and very quiet. Free snacks and bottled water in the room if needed. Nice work desk and comfortable bed. Bikes in the lobby for guests to use. When we come back to Boston, the Godrey is where we will stay!

（由 Google 翻译）波士顿戈弗雷酒店超出了我们的预期。房间宽敞干净。酒店服务团队非常贴心，送来了一张温馨的留言卡和一些小礼物，还有一瓶葡萄酒，真是意想不到的惊喜！我们很喜欢酒店便利的咖啡厅和餐厅。我们楼层的Bevi净水系统也很棒！特别感谢Dren帮我们搬行李！以后我们还会再次入住！ （原文） The Godfrey Hotel Boston exceeded our expectations. The room was spacious and clean. The hospitality team went out of their way to deliver a kind note and treats with a bottle of wine which was very sweet and unexpected! We loved the easy access to the coffee shop and restaurant. The Bevi water system on our floor was amazing! Shoutout to Dren for helping us with our bags! We will be staying here again in the future!

（由 Google 翻译）这是我们新英格兰之旅的第一个住处。非常棒。地理位置优越！工作人员会帮你开门，这点也很棒。大堂里就有很棒的咖啡店。这里没有免费停车位，所以代客泊车也是个不错的选择。我很喜欢电梯里的换尿布，房间里的免费零食更是锦上添花！ （原文） Our first place to stay during our New England trip. Very nice. Great location! It was also nice to never have to open a door, as the staff did it for you. Great coffee shop right in the lobby. Vallet parking is also a great option here as there is no free parking. Loved the changing rugs in the elevator and the free snacks in the room was a bonus!

（由 Google 翻译）酒店位置绝佳，环境优美。双人房干净整洁，设施齐全。员工友善，服务周到。酒店地理位置也十分便利。 不过，有一点需要特别注意，但说实话，这确实是个大问题。 抵达酒店后，我们发现除了已支付的房费之外，每晚还要额外收取 40 美元。预订时酒店并未告知我们这项费用，我们是在办理入住时才发现的。这项费用实际上是预付了一些您可能并不需要的设施/服务，例如房间内的干洗服务和零食（饼干/薯片等）。然而，房间里没有迷你吧/冰箱，所以这项费用并不包含任何饮料（无论是软饮还是酒精饮料），甚至连早餐也不包含。说实话，这有点令人恼火，因为我们的房费已经预付了，却还要额外支付 200 美元（我们住了五晚）。我们没有使用干洗服务，也乐于不必每天都更换毛巾（为了稍微环保一些），因此我们觉得这家酒店性价比不高。而且这项服务是强制性的，预订时需要注意。 酒店整体不错，我还会再次入住——但是我会把每晚额外40美元的费用算进房费里，这样一来，其他同等档次的酒店可能就更有吸引力了…… （原文） Lovely hotel in a great location. Double room was lovely, clean and generally well appointed. The staff were friendly and service good. Also in a very convenient central location. Only one gripe, but it was quite a major one to be honest. Upon arrival we discovered that there is an additional $40 per night charge on top of what we had already paid for the room. We weren't made aware of this when booking so only discovered the extra cost at the point of checking in. This charge essentially covers prepaying for a variety or features/services that you might not elect to use given the choice. It covers things like dry cleaning and snacks (cookies/crisps etc) in the room. However there is no mini bar/fridge so it doesn't cover you for any drinks (be they soft or alcoholic) to go with said snacks and it doesn't even get you breakfast. To be honest this was a bit annoying, as our room was prepaid and we didn't expect to arrive to an additional $200 dollar payment (for a five night stay). We didn't use any dry cleaning services, are generally happy to not have fresh towels every single day (in the interests of being slightly more eco friendly) etc and therefore don't really think that this was good value for money for us. And it isn't optional. Just something to be aware of when you book. The hotel was good overall and I would stay again - BUT I would factor in +$40 per night to the room charge, which might make equivalent alternative options more financially attractive...

（由 Google 翻译）波士顿的戈弗雷酒店 (Godfrey Hotel) 真是太棒了！地理位置绝佳——就在市中心，交通便利，方便前往众多优质餐厅、剧院和地铁站。无论您是想去看演出、探索城市，还是在附近享用晚餐，一切都近在咫尺。 我们的房间非常完美——干净舒适，还能欣赏到绝佳的城市景观。房间设计现代而温馨，是一天探索之后的完美休憩之所。酒店员工非常出色——友好热情、乐于助人，真诚热情，确保我们入住期间的每一刻都轻松愉快。 总而言之，戈弗雷酒店是您在波士顿的理想下榻之所。地理位置优越，服务周到，从始至终都拥有绝佳的体验！ （原文） The Godfrey Hotel in Boston is absolutely fantastic! The location couldn’t be better — right in the heart of the city with easy access to great restaurants, theaters, and the metro. Whether you’re heading out to see a show, explore the city, or grab dinner nearby, everything is just steps away. Our room was perfect — clean, comfortable, and with great views of the city. The design felt modern yet cozy, making it a perfect retreat after a day of exploring. The staff was exceptional — friendly, helpful, and genuinely welcoming, making sure every part of our stay was effortless. Overall, The Godfrey is the ideal place to stay in Boston. Great location, great service, and a great experience from start to finish!

（由 Google 翻译）戈弗雷酒店是一家非常棒的酒店，地理位置优越，堪称波士顿最佳之选。 从我们办理入住的那一刻起，阿玛里就待我们如贵宾。他周到细致、彬彬有礼，用“白手套服务”来形容都显得不够贴切。他确保我们的每一个需求都得到满足。 房间干净整洁，设施齐全，并提供许多免费的额外用品，例如水、洗漱用品等等。并非每个房间都配备冰箱，但如有需要，前台会确保房间内有冰箱。 戈弗雷酒店毗邻地铁站、自由之路以及众多一流餐厅和景点。 如果您需要在波士顿寻找住宿，一定要考虑这家酒店。您一定不会失望。 （原文） The Godfrey is a lovely hotel with the most ideal location in all of Boston. Amari treated us like royalty from the moment we checked in. White glove service is an understatement for how attentive and polite Amari was. He made sure our every need was met. The rooms are clean, and well appointed, with many additional free amenities - water, toiletries,.etc. Not every room has a refrigerator, but the front desk will make sure you have one in room, if needed. The Godfrey is right by the T station, the Freedom Trail, and a variety of great restaurants, and points of interest. Definitely give this place a visit if you need a place to stay in Boston. You won't be disappointed.

（由 Google 翻译）我很喜欢这里的屋顶酒吧，所以想在周末在海角结束的时候尝试住在这里。结果非常失望——前台工作人员非常冷漠无礼（我以为我们会受到很好的对待，因为我们是用万豪积分信用卡预订的，但可惜😅），我们房间里的空调坏了，所以我们都没睡好——最重要的是，墙壁薄得像纸一样。枕头太差劲了，毛巾也不够。 屋顶酒吧很棒，位置也很好，但他们需要一些员工培训，然后我才能说这是一个很棒的住宿地点。昨晚住过之后，我觉得这个地方不值这个价。 （原文） I love the rooftop bar here so thought I’d try and stay here on the end of a weekend on the cape. was very disappointed- front desk staff were very standoffish and rude (i thought we’d be treated well having booked on a Marriott credit card with points but alas 😅 ) , AC in our room didn’t work so none of us slept well- on top of that, the walls are paper thin. Pillows suuuuck and not enough towels. Great rooftop bar and location but they need some staff training before I can say this is a great place to stay. After my stay last night I’d say this place is not worth the $$.

（由 Google 翻译）景色不错。落地镜和整个房间的照明都很差。浴室里没有放大镜，所以根本看不清自己化妆。我们跟工作人员反映了这个问题，有人说他们可能会给我们拿一面镜子，但之后就杳无音信了。衣柜旁边确实有一面不错的镜子，照明也很好，但是把衣服都挂进去之后就什么都看不见了！这设计肯定是男人的，哈哈。洗手间也需要个置物架……感觉像养老院一样。 早餐很棒，我们很喜欢大堂全天供应的咖啡和清爽的柑橘水。Martin 非常热情周到，帮我们办理入住手续，还帮我们从车上搬行李。大部分工作人员都很友善，乐于助人。地理位置优越。 （原文） Nice view. Poor lighting at floor length mirror and throughout room. No magnifying mirror in bathroom so can't see to apply makeup. We brought it to the attention of the staff and someone said they thought they could get us a mirror but we never heard from them. There WAS a nice mirror with great lighting where the closet is but when you hang all the clothes in the closet you can't see anything! Must have been designed by a man lol. Need a shelf in lavatory...institution like. Breakfast was excellent and we liked the coffee all day in the lobby and the nice citrus water. Martin was incredible and so helpful in getting us moved into our room, helping with the luggage from the car. Staff was kind and helpful for the most part. Great location.

（由 Google 翻译）我们入住了一间特大床套房，计划在屋顶享用晚餐，这也是我们预订这家酒店的主要原因。可惜的是，当我们上楼时，一名保安告诉我们没有空位了——尽管酒店特意宣传说有专门为客人预留的空间。这让我们非常失望。女主人似乎对工作漠不关心，也就是说，当被问及酒店客人是否有空位时，她没有热情接待我们/不屑一顾。 我们最终去了底层的餐厅，那里的服务和食物都很棒。我们的女服务员和经理都很友善，在听到事情的经过后，甚至主动提出帮我们安排屋顶上的餐桌。尽管如此，最初的体验还是让我们感到沮丧。 其他问题也很明显。客房服务人员早上8:15就来敲我们的门，尽管隐私灯亮着。清洁人员总体上看起来不太专业，客人路过时既不打招呼也不致意。而且酒店也没有停车位，这更添不便。 房间本身不错，位置也还行，但总体来说，入住体验没有达到预期。虽然宣传的都是高端住宿，但我们却非常失望。 （原文） We stayed one night in a king suite with plans to enjoy the rooftop for dinner, which was the main reason we booked here. Unfortunately, when we went up, a security guard told us there was no space available—even though the hotel specifically advertises that space is set aside for guests. This was very disappointing. The hostess seemed very disinterested in working ie did not great us/dismissive when asked about space for hotel guests. We ended up going to the restaurant on the bottom floor, where the service and food were excellent. Our waitress and the manager were kind and even offered to get us a table on the rooftop after hearing what happened. Still, the initial experience left us feeling frustrated. Other issues also stood out. Housekeeping knocked on our door at 8:15 a.m. despite the privacy light being on. The cleaning staff in general seemed unprofessional, not greeting or acknowledging guests when passing by. There’s also no real parking option, which added to the inconvenience. The room itself was nice, and the location is okay, but overall, the guest experience did not live up to expectations. For what’s advertised as a premium stay, We were left highly disappointed.

（由 Google 翻译）酒店位置绝佳，坐拥海港美景。我们的房间可以俯瞰水景，宽敞现代。员工非常热情周到，屋顶餐厅不仅食物美味，景色也令人叹为观止。步行即可到达高档餐厅和购物场所。我们升级了房间，非常庆幸做了这个决定，物超所值！ （原文） Spectacular hotel and location with perfect views right on the harbor. Our room overlooked the water and was spacious and modern. The staff was very accommodating, and the rooftop restaurant had good food and amazing views. Within walking distance to fine dining and shopping. We upgraded our room and we're so happy we did, it was worth it!

（由 Google 翻译）这是我迄今为止入住傲途格精选酒店最糟糕的一次。 - 房间极其吵闹。周五晚上凌晨2点，垃圾公司把酒店和周边餐厅的垃圾倾倒了20分钟，而房间的窗户没有任何隔音措施。周日早上7点，噪音又开始了。两次都被吵醒，真是太糟糕了。 - 客房服务人员在早上9点前就打开了我的房门。当时我正在淋浴，一丝不挂，我根本不可能在10点前打开隐私灯。 - 我带着两个行李包和两个大纸箱办理入住，准备参加一个工作活动。前台的三个人竟然没有一个人主动提出帮我把东西搬进房间。办理完入住后，我把东西装到行李车上，然后推着一个大纸箱试图挤进电梯，显然很吃力，电梯门都快关上了。仍然没有人帮忙。一位年轻的金发经理就站在那里看着……真是荒唐。 不过，其他几个晚上遇到的另一位经理倒是挺和蔼的。 （原文） My worst Autograph Collection stay to date. - The room was extremely noisy. On Friday night the trash company was dumping dumpsters from the hotel and surrounding restaurants at 2am for 20 min, and the windows have no sound proofing. On Sunday morning, this started again at 7am. Super bummed to be immediately woken up both times - Housekeeping opened my door before 9am. I was naked in the shower and would not expect to need to turn on my privacy light before 10am - When I checked in with 2 bags, and two large cardboard boxes for a work event, not one of the 3 people at the front desk offered to help me get into the door. After checking in, I loaded up my stuff onto a luggage cart, and tried to wheel my way into the elevator with a large box, clearly struggling to make it through the closing elevator doors. Still no offer of help. Younger blond manager just standing there watching… kind of absurd. I will say that the other manager on other nights was lovely.

（由 Google 翻译）我们在The Envoy酒店预订了一批房间，并在那里举办了婚礼周末的欢迎派对。然而，令人遗憾的是，我们的体验远低于预期，令人失望。 我们婚礼当天拍摄婚纱照的套房没有彻底清洁，尽管新郎新娘多次要求酒店帮忙简单擦拭一下，但始终没有得到回应。 此外，房间里有一股浓烈的难闻气味，即使退房后，我们的行李上仍然残留着这股气味。后来我们得知，其他几位宾客也遇到了类似的问题。 如此重要的场合，这样的服务水平实在令人失望。不要对这家酒店抱有任何期待。 酒店的位置倒是还不错。 （原文） We reserved a room block and hosted a welcome party at The Envoy for our wedding weekend and, unfortunately, our experience did not meet expectations and were underwhelming. The Suite designated for our wedding day photographs had not been properly cleaned, and despite requests from bride/ groom for assistance for a simple wipe down, there was no follow-through. In addition, there was a strong and unpleasant odor in the room that lingered on our belongings even after checkout. We later learned that several of our guests experienced similar issues. For such an important occasion, the level of service was disappointing. Do not expect anything special for your wedding. The location was redeeming.

（由 Google 翻译）请注意，他们的特大床更像是介于大号床和迷你特大床之间的尺寸。我身高1米88，头顶到床头板，脚到床边，但如果张开双臂，可以够到床垫的两端。床的宽度比长度短很多。作为一家豪华酒店，房间略显紧凑，而且靠近马路、桥梁和屋顶酒吧，所以比较吵闹。餐厅上菜速度很慢，即使只有你一个人，也要做好等一个小时才能吃到早餐的准备。 （原文） Please be aware that their king beds are more like in between a queen and mini king. I’m 6’2” and my head touches the headboard and feet at edge of bed but can reach both ends of mattress if I spread my arms. The width is way shorter than the length. The rooms are compact for a luxury hotel but noisy being close to the road and bridge plus night club rooftop bar. Restaurant is slow so be prepared for an hour to get your breakfast even if you’re the only one seated.

地理位置优越！行政酒廊超赞！

（由 Google 翻译）波士顿丽思卡尔顿酒店为您带来真正奢华难忘的体验。客房优雅宽敞，维护得无可挑剔。工作人员提供卓越的服务，关注每一个细节，让您感受到真正的尊贵。酒店地理位置优越，靠近波士顿的主要景点和餐饮场所。对于追求舒适、优雅和一流住宿体验的宾客来说，这里是您的首选。 （原文） The Ritz-Carlton, Boston delivers a truly luxurious and unforgettable experience. The rooms are elegant, spacious, and impeccably maintained. The staff provide exceptional service, attentive to every detail, making you feel genuinely valued. The location is perfect, close to Boston’s main attractions and dining spots. A top choice for those seeking comfort, elegance, and a first-class stay

（由 Google 翻译）勉强算得上是丽兹酒店，勉强算得上五星级。尽管近几年经过全面翻新，这家酒店仍然感觉陈旧，甚至达不到五星级的水平。酒店前部的设计不够精致，不像纽约、亚特兰大等地的丽兹酒店那样。当然也比不上附近的两家四季酒店。一些小问题，也很容易解决。例如，大堂酒吧似乎具备所有应有的元素，但执行得不够到位。灯光太亮，服务不够专业。太亮了，太像万豪酒店了。客房条件不错，但并没有特别现代化。此外，虽然有迷你吧，但库存不多，感觉有些小题大做。这家酒店每晚1000美元，但有很多小问题需要解决。 （原文） Barely a Ritz and barely 5 star. Despite being completely renovated in the last few years, this hotel feels dated And less than five star status. The front of the house is just not trained up, unlike other Ritz hotels e.g., NYC,Atlanta. Certainly not comparable to the two four seasons hotels nearby. Small, easy fixes. For example, the lobby bar appears to have all the right elements, but not the right execution. Too bright, service not professional. Just too bright, very Marriott. Guest rooms appear to be in good condition, but not particularly updated. Also, the presence of mini bars, but not stocked, seems bush league. A lot of easy fixes here for $1000 a night hotel.

（由 Google 翻译）上个月，我和妻子在丽兹酒店度过了结婚纪念日周末。我们被安排在俱乐部楼层，一间可以俯瞰波士顿公共花园的完美房间。我们之前也住过这里，玩得很开心。工作人员非常友好，地理位置也无与伦比。我们住过很多家丽兹酒店，他们为孩子们提供的服务是一大亮点。退房时，Alberto 为我们两岁的儿子找到了一个儿童背包和一个毛绒玩具。我们很感激，回家后儿子也很喜欢。总而言之，这家酒店非常适合周末度假，而且靠近波士顿最美丽的地区。 （原文） Last month, my wife and I stayed at the Ritz for our anniversary weekend. We were given a perfect room overlooking the Boston Public Garden on the club level floor. We have stayed here one other time and it was a lot of fun. The staff is very nice and the location is unmatched. We have stayed at many Ritz properties and the offerings they extend for kids are a big plus. Upon checkout, Alberto was able to find a kid’a backpack and stuffed animal for our two year old son. We appreciated this and our son loved it when we came back home. Overall, this is a great property for a weekend getaway that’s proximal to the nicest parts of Boston.

（由 Google 翻译）这对我来说是一次不愉快的经历。 酒店基本上把​​我房间里的那瓶酒偷走了。不知道是客房服务还是安保人员干的，但他们确认在我的房间里找到了那瓶酒。然后发邮件给我说他们再也没有找到。 基本上，我从我表弟的葡萄园带了一瓶酒，他们就偷走了。 完全是胡扯。 房间里没有遮光窗帘，都是些廉价的劣质窗帘，透光效果很差。酒店的餐厅简直是垃圾。 我觉得酒店团队很不诚实。唯一真正帮我预订晚餐的人是前台的Alex，她人很好。其余的体验我只能给一星，只是因为我不能给零分……但这不是我唯一的评论。 （原文） This was an unfortunate experience for me. The hotel basically stole my bottle of wine from my room. Not sure if it was house keeping or the security team, but they confirmed they found the correct bottle of wine in my room. Then e-mailed me saying they did not anymore. Basically I brought a bottle from my cousin's vineyard and they stole it. Complete BS. The room does not have blackout curtains, they are some cheap terrible curtains that let light through. The restaurant in the hotel is trash. I found the team dishonest. The only person who actually helped me with a dinner reservation was Alex from the front desk, she was nice. The rest of the experience was a 1 star, only because I cant give zero here... but this is not my only review.

（由 Google 翻译）酒店很漂亮，维护得很好。他们把我照顾得无微不至。擦鞋和还鞋不到30分钟就搞定了。客房服务快捷又美味。所有你对丽兹酒店的期待都一应俱全。升级后的套房以波士顿的标准来说已经相当大了。唯一不足的是酒店附属的Equinox餐厅简直是垃圾。太小了，维护得也不太好。我整个住宿期间只去了一次，因为那里实在太差了。但我不会因此而贬低这家很棒的酒店。 （原文） Beautiful hotel. Well maintained. They took very good care of me. Shoes shined and returned in less than 30 minutes. Room service was fast and delicious. All the things you’ve come to expect from the Ritz. The upgraded suite was pretty big for Boston standards. The one complaint was the Equinox that’s attached to the hotel is trash. Too small. Not well kept. Only ended up going there once my whole stay because it was so underwhelming. But I’m not letting that detract from the fantastic hotel.

（由 Google 翻译）地理位置绝佳。 波士顿丽思卡尔顿酒店价格昂贵。万豪白金卡会员权益有限。行政酒廊每天收费约 260 美元。18 岁以下客人禁止使用泳池。酒店只有一家餐厅，而且需要另行付费。不提供免费早餐。我不会用万豪旅享家卡入住丽思卡尔顿酒店。 （原文） 위치만 좋습니다. 리츠칼튼 보스턴은 비쌉니다. 메리어트 플레티넘 혜택이 거의 없습니다. 라운지는 별도 이용료가 1일당 260불정도입니다. 수영장은 18세이하 출입금지입니다. 식당은 딱 한개있고 별도 이용료를 내야합니다. 조식무료도 없습니다. 본보이로 리츠칼튼은 안가렵니다.

（由 Google 翻译）我们在波士顿纽伯里酒店的住宿体验棒极了。酒店令人惊艳——客房设计精美，整体格调优雅，地理位置优越。酒店设施一流，我们遇到的每一位员工都热情友好、专业敬业，而且服务周到。许多贴心的小细节让我们的入住体验格外特别。 在 Contessa 餐厅享用晚餐是一大亮点——氛围、景色和食物都无可挑剔。这次体验之后，我实在无法想象在波士顿的其他地方住宿。强烈推荐！ （原文） Our stay at The Newbury Boston was absolutely wonderful. The hotel is stunning—beautifully designed rooms, elegant throughout, and perfectly located. The amenities were fantastic, and every staff member we encountered was friendly, professional, and incredibly attentive. There were so many thoughtful little details that made our stay feel extra special. Dinner at Contessa was a true highlight—the ambience, views, and food were all exceptional. After this experience, I honestly can’t imagine staying anywhere else in Boston. Highly, highly recommend!

（由 Google 翻译）我全家在我婚礼期间都住在纽伯里酒店。尽管我并没有在酒店举行婚礼，但他们提供的服务却无可挑剔，让我的周末过得格外难忘。他们贴心地准备了全身镜和吧台椅，方便我们化妆和做头发，还为我们升级了房间，让房间更宽敞！婚礼结束后，我和我的新婚丈夫回到酒店时，他们甚至还准备了香槟和蒂芙尼的礼物。总而言之，这是一次非常棒的体验，我非常感谢他们提供的服务！ （原文） My entire family stayed at The Newbury while we were in the area for my wedding. They provided top notch service and went above and beyond to make my weekend special even though I wasn’t getting married at the hotel. They thought ahead to provide full length mirrors and barstools for hair and makeup, and upgraded our rooms for extra space! They even had champagne and a gift from Tiffany and Co waiting for my new husband and I when we returned after our wedding. Overall an incredible experience and I’m so grateful for the service they provided!!!

（由 Google 翻译）⭐⭐⭐⭐⭐ 波士顿纽伯里酒店的难忘之旅 我和妈妈在暑假期间入住波士顿纽伯里酒店，这无疑是我们共同度过的最棒的假期。从预订到最后的告别，一切都完美无瑕，令人难忘。 非常感谢销售部的雷达，他帮助我们完成了预订。雷达非常乐于助人、知识渊博、专业，而且热情好客。他把每个细节都安排得井井有条，周到细致的帮助为我们打造了一次非凡的入住体验。 抵达酒店后，代客泊车员穆罕默德热情地迎接了我们，他真诚的友善和专业的态度给我们留下了美好的第一印象。另一位代客泊车员詹姆斯也同样热情周到，总是面带微笑地提供帮助。 前台的马里奥非常出色、高效，总是让我们感到宾至如归。他对细节的关注和细致入微的关怀，真正提升了我们的入住体验。 酒店本身也令人叹为观止：优雅、宁静，地理位置优越，坐落于波士顿市中心。我们的房间一尘不染，布置精美，在纽伯里酒店的每一刻都令人难忘。 感谢酒店全体员工，让我们拥有了一段难忘的住宿体验。我和妈妈将永远珍藏这些美好的回忆，我们迫不及待地想要再次入住。 （原文） ⭐⭐⭐⭐⭐ An Unforgettable Stay at The Newbury Boston My mom and I stayed at The Newbury Boston during our summer holiday, and it was without a doubt the best holiday we’ve ever shared together. Everything from the booking process to our final goodbye was seamless and memorable. A huge thank you to Reda from Sales, who helped us with our reservation. Reda was incredibly helpful, knowledgeable, and professional, yet wonderfully warm and hospitable. Every detail was handled perfectly, and his thoughtful assistance set the stage for an exceptional stay. Upon arrival, we were warmly welcomed by Mohammed from the valet, whose genuine kindness and professionalism made a wonderful first impression. James, also from the valet team, was equally attentive and friendly, always ready to assist with a smile. At reception, Mario was outstanding, efficient, and always ensuring we felt right at home. His attention to detail and care truly elevated our experience. The hotel itself is breathtaking: elegant, serene, and ideally located in the heart of Boston. Our room was immaculate and beautifully appointed, and every moment at The Newbury felt special. Thank you to the entire team for making our stay unforgettable. My mom and I will cherish these memories forever, and we can’t wait to return.

（由 Google 翻译）纽伯里酒店真是太棒了。套房豪华，花园景色美不胜收。工作人员的服务无疑是我们入住期间最棒的部分。他们无微不至地热情周到。前台的林赛先生真是最热情、最友善的人。他绝对是纽伯里酒店的代言人，值得永远铭记！谢谢！ （原文） The Newbury is absolutely lovely. The suite was luxurious and the views of the garden were amazing. The staff was hands down the best part of our stay. They were beyond kind and accommodating at every point. Lindsey, the gentleman out front, was the warmest and kindest man. He is truly the face of the Newbury and one to keep forever! Thank you!

（由 Google 翻译）我们在纽伯里波士顿酒店度过了非常愉快的时光。遇到的每个人都非常友善，服务热情周到，堪称一流。由于我这次是带家人出差，账单有点复杂，因为我们忘记询问哪个房间是商务预订的。前台工作人员非常热心地帮我们理清了复杂的账单。酒店位置也超级便利，紧邻波士顿公共花园。再次感谢酒店提供的优质服务。 （原文） We had a wonderful stay at Newbury Boston. Everyone we met is so friendly, and the service is warm and top-notch. As I am taking family with me for a business trip, the billing got a bit complex as we forgot to ask which room is the business booking. The front desk staff kindly helped sort out the complex invoice and bills. Location is also super convenient right next to the Boston public garden. Thanks again for the great stay.

（由 Google 翻译）我们在纽伯里波士顿酒店举办了一场商务会议，除了代客泊车服务外，一切都很棒。我仍然不明白为什么从代客泊车处取车要花20多分钟，所以肯定还有改进的空间。除此之外，一切都很棒。宴会团队提供的早餐和午餐也很棒。我为期两天的会议一切顺利。一定会再次入住这里！ （原文） We hosted a business meeting at the Newbury Boston and everything except Valet service was great. I still can’t understand why getting your car from valet should take 20+ minutes so Definitely room for improvement there. Other than that, everything was great. Food for breakfast and lunch with the banquet team was great. Everything ran smoothly for my 2 day meeting. Would definitely stay here again!

（由 Google 翻译）这是我第二次入住这家酒店。我们这次来是为了看《汉密尔顿》音乐剧。酒店员工非常友好，代客泊车/礼宾和客房服务人员都非常棒。我特别喜欢这里的枕头和床品，每次在这里都能睡得特别香甜。我们点了客房服务，食物也很美味。迷你吧的价格确实有点贵，不过这也在意料之中。我唯一的抱怨是，希望房间里能提供更多夜宵选择😋。我这个人特别挑剔，作为一家五星级酒店，我期望它在清洁方面做到完美。有些细节方面可以做得更好，但都是些小问题……我们带着孩子，如果折叠床铺好或者房间里有备用床单就更好了。晚上11点半，我们带着疲惫的孩子看完演出回到酒店，不得不打电话到楼下，结果发现沙发底下并不干净，还有一些包装纸。我们还会再来的，希望下次能住得更久一些。 （原文） Second time visiting this hotel. We were in the city for the Hamilton show. The staff is friendly, the valet/concierge and room service staff are exceptional. I am in love with the pillows and bedding as I always sleep so soundly here. We ordered room service and the food was delicious. The mini bar is very pricey but that is to be expected. My only complaint is I wish there were more in room late night snack options 😋 and I am incredibly picky and for a 5 star place I expect perfection in the cleanliness department. There were a few things that could have used more attention to detail but they were small things..we had the kidscwith us it would have been nice if the fold out was made up or had extra sheets in the room. We had to call down at 11:30 pm after getting back from the show with tired kids and under the couch wasnt clean there were some wrappers underneath. We will still come again and hope to stay longer.

（由 Google 翻译）我们是莱佛士和雅高的忠实粉丝，所以很期待入住波士顿莱佛士酒店。可惜的是，入住体验远低于我们对该品牌的期望，让我们非常失望。我后悔选择了这家酒店。 莱佛士酒店的标志性特色之一是周到的管家服务和细致入微的细节——但从一开始，这些就缺失了。抵达后，我们排队办理入住，一位友好的工作人员热情地迎接了我们，但没有迎宾饮料，也没有人陪我们到房间。我们的钥匙装在一个信封里，信封上空着一行写着管家的名字。奇怪的是，我们入住期间从未见过或听到过管家的消息——直到最后一晚，退房前才收到一条短信介绍。 房间里有一个标准的生日蛋糕和一瓶写着生日祝福的水。我们要求一张婴儿床，那里确实有。虽然我们很感激，但这种举动感觉很普通——尤其是与我们最近入住伦敦莱佛士OWO酒店相比。在那里，我们受到了香槟、熟食拼盘、气球、鲜花以及一系列婴儿用品的欢迎，包括奶瓶加热器和冰箱里储存的婴儿专用奶粉。这种程度的关怀和关注正是莱佛士酒店的特别之处——而波士顿酒店则完全缺乏这种关怀和关注。 我们从未享受过任何主动服务。出发前一天晚上，我到前台结账时，也和我们一样感到失望。工作人员道了歉，承认管家团队基本上把我们忘了，并提出减免200美元账单和一瓶香槟。虽然我们很感激，但感觉太少，也太晚了。 这些小问题加在一起：客房服务没有补充咖啡牛奶，浴缸没有单独的肥皂（只有壁挂式沐浴露），我们被错误地收取了一瓶我们从未动过的香槟的费用——我打电话反映后仍然没有收到回复。 离开时，我给管家发了短信，让他来取行李。耽搁了一会儿，一位好心的行李员告诉我们，他不能擅离岗位，于是我就自己上楼去取了行李。 更糟糕的是，我们和酒店管理人员住在同一层楼，经常一起乘电梯。结果竟然没有人接待我们，也没有人问起我们的住宿情况。虽然我们住的是顶级套房，拥有最高的会员等级，而且还要庆祝生日，但感觉完全被忽视了，真是令人失望。 有些员工确实很友善，乐于助人，但总的来说，这次入住感觉更像是一家标准的希尔顿酒店，而不是莱佛士酒店。这家酒店要想达到品牌声誉或与其他豪华酒店竞争，还有很长的路要走。这感觉像是领导层的失败，而不是个人努力的失败。 （原文） We’re big fans of Raffles and Accor, so we were excited to try Raffles Boston. Unfortunately, the experience was far below the standard we’ve come to expect from the brand and left us very disappointed. I regretted choosing this hotel. One of the signature elements of Raffles is the attentive butler service and thoughtful details—but from the start, that was missing. Upon arrival, we waited in line to check in and were greeted by a friendly staff member, but there was no welcome drink or escort to our room. Our key came in an envelope with a blank line for the butler’s name. Oddly, we never saw or heard from a butler during our stay—until the last night, when we received a text introduction, just before check-out. In the room, there was a standard birthday cake and a bottle of water with a birthday message. We had requested a crib, which was there. While appreciated, the gesture felt generic—especially compared to our recent stay at Raffles OWO in London, where we were welcomed with champagne, a charcuterie board, balloons, flowers, and a range of baby amenities including a bottle warmer and preferred milk stocked in the fridge. That level of care and attention is what makes Raffles special—and it was completely lacking in Boston. We never received any proactive service. When I stopped by the front desk the night before departure to get our bill, I shared our disappointment. The staff member apologized, admitted the butler team had essentially forgotten us, and offered $200 off the bill and a bottle of champagne. While appreciated, it felt like too little, too late. The small issues added up: housekeeping didn’t replenish milk for coffee, there was no separate soap for the bathtub (just wall-mounted shower gel), and we were incorrectly charged for a bottle of champagne we never touched—and still haven’t heard back after calling about it. On departure, I messaged our butler to collect our bags. After some delay, a kind bellman told us he couldn’t leave his post without coverage, so I went upstairs and got them myself. To top it off, we were staying on the same floor as hotel management and regularly rode elevators with them. Not once did anyone greet us or inquire about our stay. For the top-tier suite, highest loyalty status, and a birthday celebration, it was disappointing to feel entirely overlooked. Some staff were genuinely kind and helpful, but overall, this stay felt more like a standard Hilton than a Raffles. This property has a long way to go before it meets the brand’s reputation or competes with other luxury hotels. It felt like a failure of leadership, not individual effort.

（由 Google 翻译）这是一家很漂亮的酒店。我们房间的景色不太好。很喜欢管家服务和在长廊酒吧的用餐体验。我觉得如果他们想与其他豪华酒店竞争，可以提升一下设施：牙具、浴缸里的泡泡浴。健身房和泳池里有调味水。 （原文） Its a beautiful hotel. We didn't have a great view from our room. Loved the butler service and eating at Long Bar. I feel like if they want to compete with other luxury hotel they could up the ante on their amenities: Dental kits, bubble bath for the tubs. Flavored waters at the gym and pool.

（由 Google 翻译）我们体验过的最棒的款待和个性化服务。我们原本以为伊斯坦布尔莱佛士酒店的住宿体验无可比拟，但波士顿莱佛士酒店的细致入微、周到周到以及为打造特别的住宿体验而付出的努力，更让我们赞叹不已。我真心相信莱佛士是全球最佳酒店品牌。谢谢！ （原文） The best hospitality and personalized service we've ever experienced. We didn't think anything could top our stay at Raffles Istanbul, but Raffles Boston just overwhelmed us with their attention to detail, thoughtfulness and effort to make our stay extra special. I really believe Raffles is the best hotel brand in the world. Thank you!

（由 Google 翻译）莱佛士酒店终于在北美开业了，我兴奋不已，但遗憾的是，入住体验却令人失望。酒店本身非常华丽，但如果您追求真正的五星级服务和体验，或许还是另寻他处吧。 尽管酒店大力宣传管家服务，但我入住期间却完全没有看到或听到任何管家服务。 值得庆幸的是，Amar 酒店的服务员 Sarah 和 Long Bar 的服务员 Jason 都非常出色，他们的服务非常出色。 （原文） I was so excited that a Raffles property finally opened in North America, but unfortunately, the experience was disappointing. The hotel itself is gorgeous, but if you’re looking for true five-star service and experience, you may want to look elsewhere. Despite the heavy marketing around butler service, I did not see or hear from mine at all during my stay. On a positive note, Sarah (server) at Amar and Jason (server) at Long Bar were both excellent and stood out with their service.

（由 Google 翻译）员工很棒，设计时尚，还有舒适的尊贵客房。房间的视野是停车场屋顶，所以没什么特别的，但浴室很漂亮，整体空间虽然不大，但设计精良。 位置还可以。 不过我有一个小缺点：我叫了客房服务，结果很遗憾，我吃到的鸡肉是我吃过的最硬的，相当令人失望。 （原文） Amazing staff, stylish design, and a cozy Premier Room. The view was of a parking garage roof, so nothing special, but the bathroom was beautiful and the space overall was small but well-designed. The location was okay. I did have one downside: I ordered room service, and unfortunately, it was the toughest chicken I’ve ever had, quite disappointing.

（由 Google 翻译）这是我这辈子住过的最好的酒店之一。 酒店建筑精美，不同楼层设施齐全。 酒店房间宽敞干净，各种便利设施一应俱全。 健身房、泳池和水疗区都非常现代时尚，配备了我们所需的一切设备！！ 酒店员工的服务让我们的入住体验达到了满分10分。从我们的管家、清洁女工到入口处的门卫，每个人都非常友好热情，即使我们离得很远，也让我们有宾至如归的感觉。 一定会再来的！！！！！ （原文） This was one of the best hotels I’ve ever stayed at in my entire life. This place is beautifully built with so many facilities on different floors. The hotel room was so spacious, clean and full with all kinds of amenities. The gym, pool and spa area are very modern and stylish with every equipment we needed!! The stuff made the experience 10 out of 10. From our butler and the cleaning lady all the way to the door man at the entrance, everyone was so friendly and welcoming, they made us feel at home even if we were far away. Will definitely come back again!!!!!

（由 Google 翻译）卓越的服务和热情周到的员工让您从一开始就感到宾至如归。莱佛士酒店以其对细节的关注而脱颖而出，而这正是其他波士顿五星级酒店常常忽略的。客房格调高雅，配备极其舒适的床铺。酒店地理位置优越，位于后湾区，距离科普利广场仅 5 分钟步行路程。 千万不要错过屋顶早餐、绝佳的视野和更美味的小吃。 （原文） Exceptional service and warm, attentive staff make you feel welcome from the start. Raffles stands out for its attention to detail something other five-star Boston hotels often miss. Rooms are elegant, with incredibly comfortable beds. Ideally located in Back Bay, just a 5-minute walk from Copley Square. Don’t miss the rooftop breakfast, great views and even better bites.

酒店位置不错，店员很友善，服务态度很好！

非常贴心，如果再来我应该还会继续选择！

除了空调有点吵，别的超棒

好精彩的旅店

（由 Google 翻译）这家摇滚主题酒店太棒了！我们住在后台休息室的拖车里，绝对物超所值。芬威球场就在酒店后院。酒店距离米高梅音乐厅仅需步行2分钟，附近还有许多餐厅和酒吧。我百分百推荐这家酒店。员工非常友善，酒店本身也令人惊艳！ （原文） Such an awesome Rock themed hotel. We stayed in the Backstage trailers, and they were truly worth the cost. Fenway is your backyard. The hotel is just a 2 minute walk from the MGM Music Hall, and many restaurants and bars. I 100% recommend staying here. The employees are super nice, and the hotel is just amazing!

（由 Google 翻译）我们去大学探望女儿时住在Verb酒店。这家酒店氛围超棒！从酒店各处陈列的音乐纪念品，到房间里无限量播放的黑胶唱片，这家酒店从你踏入的那一刻起就让你心情愉悦。早餐区温馨又不失个性，早餐选择丰富多样。 穿过公园步行15分钟即可轻松到达后湾，我们大多数时候都要去那里。而且Verb酒店距离芬威球场也很近，所以酒店周围有很多餐饮选择。 （原文） We stayed at the Verb while visiting our daughter in college. What a fun vibe this place has! From the music memorabilia displayed all over the hotel, to the unlimited vinyl options to enjoy back in your room, this hotel makes you smile from the moment you walk in. The breakfast space is warm yet edgy, with great breakfast options to enjoy. It’s an easy 15 minute walk to Back Bay through the park which is where we needed to go most days, but the Verb is also spitting distance from Fenway so plenty of food options right around the hotel as well.

（由 Google 翻译）一家充满乐趣的小型精品酒店，以摇滚乐为主题！非常干净，摆满了各种纪念品，每个房间都配有唱片机，还有丰富的唱片收藏！ 酒店位置优越，靠近博物馆、购物中心等。酒店的日式餐厅提供美味的早餐，有很多素菜可供选择。总之，这是一次令人惊喜的发现。 （原文） A fun great little boutique hotel that is rock music themed! Very clean, loads of memorabilia and a record player in every room, with a big selection of record albums! Centrally located to museums, shopping, etc. Fun breakfast in their Japanese restaurant, with many choices for a non-cooked meal. All in all, a fun find.

（由 Google 翻译）公共浴室。奇怪的是他们没有把马桶和淋浴分开。这样会更好，也更舒适。男女浴室也应该分开，这样每个人都会更舒服。房间还不错，也很干净，但我不明白为什么床要垫高。这会让睡在窗户边的人更难受。公共区域很不错，设计得很适合发Instagram，而且很干净。有点可惜的是，它们看起来有点灰暗，他们把美观放在了实用性和舒适性之上。不过，如果价格便宜的话，还是不错的。 （原文） Common bathrooms. Strange that they didn't put the toilets separate from the showers. It would have been way better and more confortable for all. It should also be separated between men and women so everyone would be more comfortable. The room is OK and clean but I don't understand why the bed is raised. It makes it more difficult for the one sleeping next to the window. The common areas are nice, designed for instagram and clean. A bit a pity that they look lime they have prioritized aesthetics over practicality and comfort. But if you get a cheap rate it is good.

（由 Google 翻译）我和朋友们在这里住得非常愉快。我们的房间共用一套浴室，我们之前有点犹豫，但浴室真的很棒。工作人员把浴室打扫得干干净净，还提供了所有你需要的东西。大堂的氛围很温馨，我们坐在壁炉旁，享受了一个雨夜。 （原文） My friends and I thoroughly enjoyed our stay here. Our room shared a suite of bathrooms, which we were a little hesitant about, but they were GREAT. The staff kept them very clean, and provided everything you would need. The lobby has a welcoming atmosphere where we hung by the fire and enjoyed a rainy night in

（由 Google 翻译）性价比很高，而且非常干净。所有员工都非常友好热情，乐于助人。我肯定会再次入住。不过，如果房间里能自己泡杯热饮就更好了。不要因为是公用浴室就犹豫，对于单人旅行者来说非常方便。强烈推荐。 （原文） Very good value for money and spotlessly clean. All of the staff are extremely friendly and helpful. I would definitely come back. It would be nice to make a hot drink in your room though. Don't be put off by the shared bathrooms, they are perfect for single traveller. Highly recommend.

（由 Google 翻译）服务很好，也很友好。我们错误地订了一间浴室在房间外面的房间。前台的女士非常乐于助人；我们付费升级了房间，最终得到了最后一间浴室在前台楼上的房间。她很好心地告诉我们，房间会比较吵，结果确实很吵，因为酒吧就在前台正前方。 我们的房间价格很高，十月份一晚要420美元。而且房间真的很小。 （原文） The service was good and friendly. We mistakenly booked a room with the bathroom outside the room. The lady at the reception was very helpful; we paid for an upgrade and were able to get the last room with bathroom above the reception. She was kind enough to let us know that it was going to be noisy, and it was, since the bar is located right in front of the reception. The price for our room was very hight 420$ for one night in october. And it was really a super small room.

（由 Google 翻译）很酷的地方。共用浴室一尘不染。 酒吧、餐厅和俱乐部都很棒。 大堂和咖啡厅很漂亮。 地理位置优越。 员工很棒。 惊喜不断。 （原文） Cool place. Shared bathrooms were pristine. Bar, Restaurant and club were great. Nice lobby n coffee shop. Great location. Great staff. A pleasant surprise.

（由 Google 翻译）我在2024年底入住过这家酒店，员工非常热情友好，他们给我介绍了波士顿，还教我如何乘坐地铁！ 房间非常舒适干净。 （原文） Me hospedei no final de 2024, os atendentes foram super solicitos e receptivos, me explicaram sobre Boston e me ensinaram como funcionavam as linhas de metrô! Os quartos são muito confortáveis e limpos.

（由 Google 翻译）可惜的是，地理位置并非一切。 我选择这家酒店是因为它拥有极佳的客户服务评价。然而，我和女儿并没有体验到同样的服务。退房后，酒店联系我询问服务评价。我表达了我的不满，但酒店只回复了一次，之后就杳无音信了。 办理入住时，工作人员盯着我看，直到我主动问候并说明入住信息。然后是姓名、付款……仅此而已。下一个…… 我倒也能理解……也许他那天心情不好。然而，在我们入住期间，每次进出酒店，都没有工作人员主动打招呼。连一句“你好”都没有。我知道我现在来自中西部，但我至少期望能听到一声“你好”和“再见”。 有两个值得一提的地方：周一晚上前台的女士们在被问及餐厅详情时都很友好。 周二退房时，那位男士面带微笑地说了声“谢谢”。 糟糕的客户服务让客人很挑剔…… 我完全了解酒店和客房共用浴室以及极简的装饰和设施。我们来这里是为了观光，而不是待在房间里。然而，我们的窗帘需要手动卷起，并滑入窗户的轨道固定。这是现在流行的设计吗？还是拉绳被扯掉了？由于窗帘很重，而且是遮光帘，无法完全拉起，导致房间昏暗沉闷。电视区域看起来很俗气，因为没有墙面装饰板或电视盒来遮盖支架和所有悬挂的电线。我们的房间令人非常失望。 浴袍是个不错的亮点。拖鞋是纸做的。网站上的图片看起来很棒。我当时匆忙预订，所以没看其他客人的照片是我的责任。 浴室确实像评论里说的那样干净。但是，我自己也经营清洁公司，浴室并没有像一些评论里说的那样完美无瑕。玻璃上的皂垢两天都没消退。瓷砖缝隙也很脏。他们肯定会进行基本的清洁。但是，五六个房间共用的浴室应该每次都进行深度清洁。 酒店位置很棒。 （原文） Unfortunately, location isn't everything. I picked this hotel due to the great customer service reviews. Unfortunately, my daughter and I didn't experience this same service. I was contacted after checkout to rate service. I mentioned my concern, and after 1 response from hotel I never heard back again. Upon check in, the staff member stared at me until I greeted him and stated I'm checking in. Name payment..that's it. Next... I'm ok with that...maybe he was having a bad day. However, upon entering or exiting hotel for duration of our stay we were we never greeted by any staff members. Not one hello. I know Im from the Midwest now, but I expected at the very least a hello and goodbye. Two bonuses:The ladies at desk Monday night were friendly when questioned on restaurant details. At checkout on Tuesday, the gentleman did smile and say thank you. Lack of customer service makes for a picky guest.... I was fully aware of shared bathrooms and the minimalist decor/amenities throughout hotel and guests rooms. We were here to sightsee, not hang out in our room. However, our window treatments were to be rolled up by hand and secured by slipping into track of window. Is this the new "in" thing? Was the cord ripped out ?? With this, a dark blah room due to the heaviness and blackout style that could not be fully raised. Our TV area looked tacky as there was no wall piece/media box to cover mount and all the hanging wires. Our room left a lot to be desired. Robes were a nice touch. Slippers were paper. Website pictures were great. I booked in a rush, so I blame myself for not checking guest photos. Bathrooms were clean as reviews state. However, I own cleaning business and they are not impeccable as some reviews may state. Same soap scum on glass for two days. Dirty grout. They are giving it a basic clean for sure. However, shared bathrooms amongst 5 or so rooms should be deep cleaned everytime. Location of hotel is great.

位置很好。房间打扫不彻底，浴巾每天都没有全部更换，我住的房间也没有洗漱台等地方用来放洗漱用品。这个酒店没有自己停车的选项，只有Valet parking选项，每晚60美元，我取车的时候让我等了55分钟，期间我多次询问，工作人员说是交通拥堵问题，但是我问了其他取车的人，有人20分钟就拿到车了。管理比较混乱，以后不会再住OMNI品牌的酒店了。

非常市中心，去哪里都方便。就是周围都是坟

（由 Google 翻译）这家酒店位置便利，步行即可轻松前往各个地标和历史遗迹。入住手续快捷，工作人员热情友好。酒店还设有两家便利的餐厅，供应美味的饮品和美食。 房间：我们的房间比普通房间小。床超级舒服，但浴室超级小。卫生间位于一个小角落，身材高大的人都挤不进去。这太糟糕了，我身高6英尺0英寸（约18厘米），几乎体格不健壮。优点是浴室干净整洁。有一点我不太满意，第二天下午3:30我的房间还没打扫，所以我们不得不要了新的毛巾，然后就把房间原封不动地搬走了，因为我们需要休息。 顺便说一下，空调超级安静，晚上不会打扰你。 退房流程是在线的，所以快捷方便。 总而言之 地理位置优越 员工超级友好 房间干净 房间有点小 浴室（卫生间区域）超级小 :( 酒店和周边地区的停车费很贵，高于平均水平。 （原文） This hotel is conveniently located so walking to landmarks and historic places is easy to walk anywhere. The check in process is fast and the staff is friendly. It also has two convenient restaurants that serve nice drinks and good food. The room: our room was small compared to the average room. However the bed was super comfortable, but the bathroom is super small. the toilet is located in a small corner in which a big or tall person won’t fit. That is horrible I’m 6”0 and barely fit. The good is that the bathroom was cleaned and organized. One thing I didn’t like is that at 3:30 pm next day my room wasn’t cleaned so had to ask for fresh towels and leave the room as it was because we needed to rest. BTW the air conditioning is super quiet so it won’t bother you at night. Check out process is online, so it is fast and easy. In short Great location Super friendly staff Clean room Room kinda small Super small bathroom (toilet area) :( Parking is expensive at the hotel and surrounding areas. More than the average price.

（由 Google 翻译）要求入住远离小巷的房间。凌晨4:30，我被垃圾车和送货司机的声音吵醒。房间完全没有隔音效果。噪音、哔哔声、撞击声和巨大的噪音一直持续到我早上8点才决定起床。第一天晚上根本没睡好。 他们毫无问题地帮我换了房间，第二天我睡得好多了。 床​​还可以。很软，但能感觉到弹簧。我是男性，体重约195磅，睡了两天后感觉有点酸痛。枕头都是羽绒的，大约5分钟后就会变硬。如果您需要其他枕头，请要求更换其他类型的枕头。 最终促使我写这篇评论的是酒店餐厅的食物。我想吃点快餐，比如薯条之类的来填饱肚子，但他们最便宜的食物是椒盐脆饼。 21美元之后，我收到了8个四分之一大小的椒盐脆饼和半盒奶酪。 我震惊了。我质问了女主人，她显然对世事漠不关心，完全不顾现实（显然和大多数人一样，她来这里只是为了薪水）。她让我去找提供食物和饮料的酒保。我和他都笑了，觉得这个价格竟然有这么多食物，真是令人震惊。我又要了一盒奶酪，他们也提供了，这更让我对得起这份慷慨的三星评价。 酒保很棒。 我还会再住这里吗？不，以后应该不会再考虑这家酒店了。谢谢，再见。 （原文） Request that you stay in a room away from the alley. I was woken up at 4:30am by the sound of trash trucks and delivery drivers from that point forward. There is no sound insulation at all. The noise, beeping, smashing, and loud sounds lasted until I decided to finally get out of bed at 8am. No sleep was accomplished at all the first night. They switched me rooms without any issue and I slept much better the next day. The beds are okay. They are very soft but can feel the springs. I’m a male weighing about 195 and I’m a bit sore after a two day so far. The pillows are all down filled and turn hard after about 5 mins. Request another type of pillow if you need another one. The thing that is ultimately making me write this review is the food at the hotel restaurant. I was looking for a quick bite, like fries or something to fill the stomach, and the cheapest thing they had was pretzel bites. $21 later, I received a 8 quarter sized pretzel bites and a half filled container of cheese. I was shocked. I confronted the hostess who obviously had no care in the world whatsoever and completely oblivious to reality (obviously was there only for a paycheck like most people). She told me to talk to the bartender serving food and drinks. He and I shared a chuckle about the shocking amount of food for that price. I asked for another container of cheese which was provided and helped me justify this generous three star review. The bartender was great. Will I stay here again? No, not likely to consider this hotel ever again. Thanks and goodbye.

（由 Google 翻译）酒店员工非常棒，地理位置也无可挑剔。酒店本身很漂亮，翻新后的房间确实很有必要，而且焕然一新。房间舒适但面积不大，这在波士顿很常见。问题在于噪音。即使住在7楼，也能听到外面的一切动静。墙壁薄如纸，如果遇到吵闹的邻居，会严重影响入住体验。 （原文） Hotel staff was wonderful and you can’t beat the location. The hotel itself is beautiful and the renovation was needed and looks amazing. The rooms themselves are comfortable and small as many are in Boston. The issue is the noise level. Even on the 7th floor, I could hear everything going on outside. The walls are paper thin and if you have noisy neighbors, it will ruin the stay.

（由 Google 翻译）一位随上随下观光巴士的导游向我们推荐了奥姆尼帕克豪斯酒店，说那里的波士顿奶油派（BCP）以其正宗的口味和精美的摆盘而闻名。餐厅装潢华丽，装饰精美。因为我们只是来吃甜点（波士顿奶油派），所以尽管餐厅里几乎没什么客人，我们还是被安排在了靠近嘈杂厨房的便宜座位上。法式洋葱汤用了好几种奶酪，汤底却太甜了。蛤蜊浓汤几乎没什么味道，土豆放得太多，而且端上来的时候还是温的。服务员冷漠无情，毫无生气。不过，波士顿奶油派确实美味极了。帕克豪斯餐包也棒极了。也许住店客人会受到更周到的服务吧。我感觉自己受到了冷落和歧视。真是太糟糕了！ （原文） Omni Parker House was recommended to us by one of the HOHO tour guides who claimed the Boston Cream Pie (BCP) was reknown for it's authenticity and outstanding presentation. The dining room was magnificent with its scrollwork. Because we only came for dessert (BCP), we were seated near the noisy kitchen (the cheap seats) even though the dining room was bereft of clientel. The French onion soup used a blend of cheeses over a too sweet broth. The clam chowder was almost tasteless with too many potatoes while also being served lukewarm. The wait staff were aloof and cheerless. In their favor, the Boston Cream Pie was divine. The Parker House rolls were phenomenal. Maybe they treat you with more respect if you are in residence. I felt slighted and judged. Boo!

（由 Google 翻译）奥姆尼帕克豪斯酒店 (Omni Parker House) 是一家历史悠久的瑰宝，拥有令人惊艳的装潢、热情友好的员工、美味经典的菜肴以及绝佳的地理位置！我们来波士顿参加“漫画回家”节 (Comics Come Home)，并通过第三方预订了奥姆尼酒店的房间。房间虽然不大，但布局合理，干净、安静、舒适，而且储物空间充足。我们在 Last Hurrah 餐厅用餐，这里是享用晚餐或睡前小酌的完美之选。我们还在这里品尝了他们著名的波士顿奶油派和帕克豪斯餐包（应要求提供），这两道菜绝对不容错过！酒店紧邻自由之路 (Freedom Trail) 和地铁站 (T)，交通极其便利，让我们可以轻松游览景点，并随时回酒店寄存纪念品或稍作休息。我一定会再次入住这家酒店（下次会直接预订）！ （原文） The Omni Parker House is a historic gem with stunning decor, a kind and helpful staff, delicious and iconic dishes, and a STELLAR location! We came to Boston for the Comics Come Home festival and booked our stay at the Omni through a third party. The room was on the smaller side but very efficiently laid out, clean, quiet, comfy, and had great storage. We ate at the Last Hurrah which was a perfect spot for dinner or a night cap, and was also where we got to try their famous Boston Creme Pie and Parker House Rolls (upon request) which are must tries! The hotel was also right off the Freedom Trail and the T which is the best convenience of all and made it so easy for us to sightsee and stop by the hotel to drop off souvenirs or for a quick refresh. I would 100% stay here again (and book direct next time)!

（由 Google 翻译）这家酒店是少数几家设有室外游泳池的酒店之一，我特意选择这里是因为游泳池可用。房间宽敞，维护良好。我们入住和在泳池边时，工作人员热情周到。泳池边的餐饮价格略高，但总体来说还不错。酒店提供免费咖啡/小吃，真是贴心！床很舒服，但枕头是那种一放头就扁的。泳池比较小，需要深度清洁，因为泳池边的衬垫在水位线处有污渍。我们每天早上9点就到泳池边，拿到了椅子，但9点半的时候，椅子就坐满了，人们就在那里等着有人离开。似乎有很多当地人，他们可能买了度假村通行证，可以当天使用泳池，而不是酒店客人。他们还告诉我，如果我们到达时我的房间还没准备好，就得每人支付55美元才能使用泳池，这太荒谬了。 （原文） This property is one of only a few that has an outdoor pool to enjoy, and I purposely chose it for the pool availability. The rooms were spacious & well maintained. Staff was welcoming when we arrived to check in and at the pool. Food and drink at the pool was a little on the pricey side but it was good. The complimentary coffee/snack spot was an awesome touch! The beds were comfortable but the pillows were the kind that went flat as soon as you put your head on them. The pool is on the small side and could use a deep cleaning, as the liner was stained at the water line. We were out there each morning by 9am & got chairs, but by 9:30, they were all full & people just hovered waiting for someone to leave. There seemed to be a lot of people from the local area who may have purchased a Resort Pass to use the pool for the day, instead of being hotel guests. They also told me that if my room wasn’t ready when we arrived, we would have to pay $55pp to use the pool, which is absurd.

（由 Google 翻译）我在波士顿后湾区的The Colonnade酒店度过了一段美好的时光。地理位置优越，交通便利，却又宁静舒适。卓越的客户服务让我的入住体验格外特别。Alexander竭尽全力确保一切都完美无缺。他专业、热情，在我入住期间给予了我极大的帮助。他对细节的关注和热情好客为我留下了难忘的回忆。强烈推荐这家酒店给所有来波士顿的客人！ （原文） I had a wonderful experience at The Colonnade in Back Bay, Boston. The location is incredible—close to everything yet peaceful and comfortable. What made my stay truly exceptional was the outstanding customer service. Alexander went above and beyond to make sure everything was perfect. He was professional, accommodating, and extremely helpful throughout my visit. His attention to detail and warm hospitality really set the tone for a memorable stay. Highly recommend this hotel for anyone visiting Boston!

（由 Google 翻译）九月份入住，一切都很干净舒适。客房服务也很热情周到。地理位置对我们来说也很完美。 有两点让我们不太满意：我们询问哪里可以取水，被告知去健身房。我们去了，但退房时却发现被收取了健身房的使用费。如果他们能查看一下监控录像，就会发现我们只是去取水，大概只待了两三分钟就离开了。还有一点是，他们没有告知我们屋顶露台已经因季节原因关闭。而这正是我们预订这家酒店的原因之一。 （原文） Stayed here in September, everything was clean and comfortable. Housekeeping was hospitable. Location was perfect for us too. Two things we did not like, we asked where we can get water and was told to go to the gym. Went and did that, when we checked out, we were charged using the gym. If they can check their security cameras, we were just there to get water and out in about 2-3 minutes. Another thing is them not informing us that rooftop is already closed for the season. It is one of the reasons why we booked this hotel.

（由 Google 翻译）这家酒店位置绝佳，位于巴克沃特湾区。靠近所有便利设施、一流的购物中心和餐厅。前台工作人员非常棒。他们非常乐于助人，态度友好，从入住到退房，我们都感到宾至如归，无微不至。退房后，我女儿把一件物品落在房间里了，他们非常热情地帮我们取回。房间宽敞明亮，干净整洁，床铺舒适无比。我们在这里睡得非常好。下次来波士顿，我一定会再次入住这家酒店。 （原文） Fantastic hotel in great location in backwater Bay area. Close to all amenities, fantastic shopping mall and restaurants. Staff at front desk are amazing. Super helpful and friendly, we felt very welcome and cared for at the hotel from check in til after check out. My daughter left an item in the room after checkout and they were great in helping us retrieve it. The room was spacious and bright and clean, the beds amazingly comfortable. We slept really well here. I would definitely return to this hotel on my next visit to Boston.

（由 Google 翻译）科隆纳德酒店绝对是波士顿历史悠久的后湾区最佳下榻之所！我和妻子在节假日周末在这里举办了婚礼，从始至终，酒店员工都像对待皇室成员一样款待我们！他们彬彬有礼、专业周到，酒店设施干净雅致，餐饮美味，景色迷人，我们强烈推荐科隆纳德酒店！尤其作为婚礼场地，我们认为它是波士顿的一颗隐藏的宝石，拥有一个令人惊艳的宴会厅！咨询婚礼事宜时，请务必联系吉娜·M！😁 （原文） The Colonnade Hotel is absolutely a premier destination for a stay in Boston’s historic back bay! My wife and I had our wedding here on a holiday weekend and the staff from beginning to end treated us like absolute royalty!! They were so polite and professional, the facility was clean and fancy, good food, drinks and views, we cannot recommend the Colonnade Hotel enough! More specifically, as a wedding venue, we think it is a hidden gem in Boston with a spectacular ballroom!! Make sure to ask for Geena M. when inquiring about your wedding! 😁

（由 Google 翻译）我们在科隆纳德酒店 (Colonnade) 度过了非常愉快的四晚！工作人员非常友好周到。退房时，亚历山大 (Alexandre) 特别热情周到。房间干净整洁，只是浴室略小，通风也略差。酒店附属餐厅的餐饮也不错，客房服务也很快。酒店地理位置优越，大堂出门几步之遥就是火车站。我们很喜欢酒店附带的带顶棚停车场，方便进出，但每晚 70 美元的价格有点贵。我唯一的建议是，每晚 30 美元的“度假费”有点欺骗性，如果您在淡季入住，泳池关闭，那根本算不上什么。话虽如此，我们的住宿体验非常舒适，以后我们再来波士顿旅行时一定会再次选择科隆纳德酒店。 （原文） We had a very pleasant 4-night stay at the Colonnade! The staff were very friendly and attentive. Alexandre was especially helpful upon check out. The rooms are nice and clean, albeit the bathroom was a bit small and the ventilation lacking. The food and drinks at the attached restaurant were good and the room service was speedy. The location is fabulous and there is a train station just steps outside the lobby. We liked that there was convenient covered parking attached to the hotel with the ability to go in-and-out, however the price at $70 night a bit steep. My only comment is that the $30/night “resort fee” is deceptive and doesn’t add any value if you are staying here during the off season when the pool is closed. That being said, our stay was very comfortable and we would definitely choose the Colonnade again for future trips to Boston.

（由 Google 翻译）含税后每晚超过 400 美元，价格非常昂贵。然而，住宿质量却很差。 除非我主动要求，否则他们不会补充毛巾，尤其是浴巾。这种做法非常吝啬。他们应该看看地上哪些毛巾被扔在地上，然后拿去清洗，直接一次性更换那么多。 最糟糕的是浴缸的排水口太窄，无法及时排出积水。积水会慢慢积聚，然后你的腿会感觉很不舒服，因为你不知道水是否干净。 楼下的餐厅价格过高，因为他们会在办理入住时给你一些优惠券，但每次只能使用一张。所以，如果你消费了 20 美元（相当于任何一份像样早餐的价格），你就无法使用两张优惠券来支付。非常令人恼火。我就因此损失了一张优惠券。 房间的时钟慢了好几分钟。 就地理位置而言，我认为它唯一的优点就是靠近会议中心和地铁站。 （原文） Very expensive at $400+ per night after taxes. However, quality was very poor. They wouldn't replenish my towels unless I told them, especially bath towels. Very cheap behavior. You should see what towels are on the floor, which you are taking to clean, and just replace that many at the same time. One of the worst things was the bathtub drain not being wide/whatever enough to keep up with the inflow of water. It starts to build up water and then your legs feel icky because you don't know if that water is clean. The downstairs restaurant is overpriced because they give you some coupons on check-in but you can only use one each time. So if you rack up a $20 bill (price of any of the proper breakfasts), then you can't use 2 coupons to pay it off. Very annoying. I lost 1 coupon this way. The clock was off by several minutes. Location wise I would say is the only good thing as it is close to the convention center and also subway.

（由 Google 翻译）从我抵达的那一刻起，马克就热情地迎接了我，他还主动帮我搬行李。他的周到服务为我的入住体验营造了宾至如归的氛围。 房间总体来说很舒适，但我遇到了一个小小的照明问题——只有大约一半的灯能用。一位维修技师很快就过来演示了如何插入房卡来开启电源。尽管我努力了，但灯光仍然不稳定。这虽然不是什么大问题，但或许是时候对这方面进行一些小升级了。 房间里的咖啡机一开始处于清洁阶段，无法使用，但第二天我打电话联系后，很快就有人帮我更换了，没有任何麻烦。 用餐体验非常棒——食物美味可口，而且准备充分。酒店内的健身房是另一个亮点，配备了高质量的健身器材和所有必要的健身器材。 离开酒店时，服务员帮我搬行李，还帮我叫了一辆出租车。 总的来说，由于工作人员的细心和设施的周到，我的住宿舒适而愉快。 （原文） From the moment I arrived, I was warmly greeted by Mark, who kindly offered to assist with my luggage. His attentiveness set a welcoming tone for my stay. While the room was generally comfortable, I did encounter a minor issue with the lighting—only about half of the lamps were working. A maintenance technician promptly came by and demonstrated a particular way to insert the key card to activate the power. Despite my efforts, the lighting remained inconsistent. It wasn’t a major inconvenience, but it may be time for a small upgrade in that area. The in-room coffee machine was initially on a cleaning cycle and didn’t function, but after I called on the second day, it was quickly replaced without any hassle. The dining experience was excellent—the food was flavorful and well-prepared. The on-site gym was another highlight, equipped with high-quality machines and everything needed for a solid workout. Leaving the hotel, I was offered help with my bags the attendant called me a taxi. Overall, my stay was comfortable and enjoyable, thanks to the attentive staff and thoughtful amenities.

（由 Google 翻译）查尔斯酒店地理位置优越——紧邻哈佛广场、查尔斯河以及众多商店和餐厅。工作人员热情友好，乐于助人。房间则截然不同。自70年代以来，房间就再也没有翻新过，而且温度几乎无法控制。除非该地区出现其他合适的替代酒店，否则我认为这种情况不会改变。 （原文） The location of the Charles Hotel is excellent - right next door to Harvard Square, the Charles River, and many shops and restaurants. The staff are friendly and helpful. The rooms are a totally different story. They haven’t been touched since the 70s, and you have very little control of the temperature. Until there is a legit alternative in the area, I don’t see this changing.

（由 Google 翻译）位置优越的高档酒店。 步行即可轻松抵达哈佛广场。 酒吧和餐厅相对比较热闹，似乎是很多人的聚会场所。房间不错，但能明显听到楼上房间的人走动（和洗澡）的声音。除了噪音（以及高昂的价格）之外，这家酒店还是不错的。 （原文） Upscale hotel with a great location. Very walkable to Harvard Square. Relatively busy bars and restaurants as it seems to be a meeting place for many people. Room was nice, though I could definitely hear the person walking (and showering) in the room above me. Other than the noise (and the high price), a nice hotel.

（由 Google 翻译）查尔斯酒店拥有设计精美的客房和一流的设施，为您提供优雅舒适的住宿体验。工作人员热情周到，让每位客人都倍感宾至如归。酒店地理位置优越，位于哈佛广场，方便前往商店、餐厅和文化景点。对于寻求精致体验的商务和休闲旅客来说，这里是理想的选择。 （原文） The Charles Hotel offers an elegant and comfortable stay with beautifully designed rooms and top-notch amenities. The staff are exceptionally friendly and attentive, making every guest feel welcome. Its location in Harvard Square is ideal, providing easy access to shops, restaurants, and cultural attractions. A perfect choice for both business and leisure travelers seeking a sophisticated experience.

（由 Google 翻译）我在查尔斯酒店住过至少二十次了，每次的体验都非常棒。它是哈佛广场和剑桥最好的酒店，也是我在波士顿最喜欢的酒店之一。它虽然不怎么浮夸，但始终如一地好。房间很漂亮，很现代，很干净，科技感很强，床很舒服，浴室功能齐全。客房服务也很棒——酒店的主餐厅很棒，酒店内有一家 Legal Sea Foods 海鲜餐厅也很不错。酒店地理位置优越，位于哈佛广场的边缘——出去吃饭很方便，可以参观校园，沿着查尔斯河散步或跑步——出行很方便。而且服务也很好——从来没有遇到过任何问题。健身房也非常棒——很大，有一块有氧运动区和一块较小的力量训练区——对于任何一次旅行来说都绰绰有余。 （原文） I've stayed at the Charles Hotel at least 2 dozen times - and my experience has always been outstanding - it's the best hotel in Harvard Square and Cambridge and one of my favorites in all of Boston - nothing flashy but consistently good. Rooms are nice, modern, clean, great tech, comfortable beds, well functioning bathroom. Room service is excellent - the main restaurant in the hotel is good and having Legal Sea Foods on premises is really nice as well. It's perfectly located on the edge of Harvard Square - easy to go out for food, see the campus, go on walks or runs along the Charles - just easy to get around. And the service is very good - never have had a problem there. The gym also is a really good gym - quite large with a floor for cardio and a smaller area for exercise weights - more than enough for any trip.

（由 Google 翻译）前台的拉米莎和艾米以及礼宾部的员工都非常热情友好，乐于助人。温馨的灯光和贴心的设计营造出宾至如归的氛围。 （原文） Lamisha and Amy at the front desk along with the concierge were beyond helpful and kind. Warm lighting and thoughtful design create a welcoming atmosphere.

（由 Google 翻译）只顾地理位置，却错失了打造世界一流酒店的机会。 客房空调由管理层操控，虽然温度调得较低，但有时高达75华氏度（约24摄氏度）。夏天，请允许你的顾客在房间里保持凉爽。有些人可能患有疾病，而你这样做会让他们面临风险。 许多客房服务的员工都很友善，尽管点餐员很着急，似乎对电话感到不耐烦。 前台员工有时很粗鲁，某些员工需要接受酒店管理方面的培训。微笑很重要。你所服务的客户不会为你的个人压力负责。也许你并不适合这份工作，如果你对自己的现状不满意，我深表歉意。 （原文） Exploiting location while missing the opportunity to be world class. Air conditioning in rooms is manipulated by management and while temperature is set lower, at times it is 75 degrees. Allow your customers to cool their rooms during summer. Some may have medical conditions and you’re putting them at risk. Many staff members delivering room service are kind although order takers are in a hurry and seemingly bothered by the call. Front desk staff is rude at times and certain staff need education in hospitality management. Smiling goes a long way. The clients you serve are not responsible for your personal stress. Perhaps you’re not cut out for this career and I’m sorry if you’re unhappy with your station in life.

这家酒店前台惯会假装客气，我在电话里请帮忙送水，连连说好，等了半天也不见个人影。住了三晚，一次也没打扫，问了隔壁打扫房间的清洁工，她说不是她值班。这个价格配不上这种服务。

Ben

交通很方便，从机场过来可以直接乘坐橙色线路的大巴，在copley下车即可。费用？竟然是免费的

（由 Google 翻译）商务旅行期间入住体验很棒。房间非常宽敞。员工非常友好。酒店位置很棒，毗邻科普利广场、波士顿公共图书馆以及交通枢纽和车站。 这家酒店绝对更偏向商务/商务型（也就是说，内外都缺乏特色）。 房间可能需要偶尔额外清洁一下，尤其是靠近视线的地方（考虑到他们要的价格）。 我还是会再次选择这家酒店出差。 （原文） Great stay for our business trip. Room was very spacious. Very friendly staff. Hotel location was great as you're right next to Copley Square, Boston Public Library, as well as transit stations and stops. Definitely more of a commercial/business oriented hotel (i.e. doesn't really have character inside or out). Rooms could maybe use an occasional extra attention clean, especially on surfaces that are right near eyeline (just considering the rates they ask). Still a place I'd definitely stay again for business.

（由 Google 翻译）我们在这里的入住体验非常棒。服务一流。代客泊车服务快捷友好。所有员工都乐于助人，非常友善。健身房很大，设施齐全，对于酒店健身房来说非常难得。地理位置优越，附近有很多好去处。绝对推荐入住！ （原文） We had a very good experience staying here. Service was excellent. Valet service was very quick and friendly. All of the employees were helpful and very nice. The gym was really big and well equipped for a hotel gym. The location was excellent. Lots to do real close. Definitely would recommend staying here

（由 Google 翻译）优点：地理位置绝佳！房间干净，床也很舒服。浴室相对干净。外出租车方便快捷。员工热情好客。 缺点：浴室没有排气扇，导致蒸汽弥漫，而且（可能）有异味。 客房服务极其糟糕。我需要早上7点的早餐，选择了6:45-7:00的送餐时间。结果食物6:30才送到，装在一个纸袋里，冰凉刺骨。我那杯10美元的拿铁只有半杯（真的只有半杯），而且是冷的。联系不上客房服务，前台保证会“跟进处理”。我本来只要一杯满的、至少是热的拿铁就行了，其他的都放弃了。结果没人联系我，大部分食物都被扔掉了。当然，价格非常贵，客房服务本来就不便宜。 房间里有两张大床，但只有一张像样的早餐桌，却只有一把椅子。 （原文） Pros; Excellent location! Clean room, comfortable bed. Relatively clean bathroom. Easy/fast getting car for outings. Hospitable employees. Cons; No fan in bathroom, making for a steamy and (potentially) stinky mess. Exceptionally poor room service. Needed breakfast for 7am, chose the 6:45-7:00am delivery time. Food showed up at 6:30 am in a paper bag, ice cold. My $10 latte was half-filled (literally) and cold. Unable to get through to room service, front desk assuring she would "follow up and take care of it". I would have settled for a full and at least warm latte, and forgone the rest. No one got back to me and most of the bag of food was discarded. Of course it was very expensive, as is expected with room service. There was only 1 chair for a nice-sized breakfast table, in a room with 2 queen beds.

（由 Google 翻译）员工服务一流，但遮光窗帘需要维修 2025年11月，我参加一个会议，在威斯汀科普利广场酒店住了三晚。每晚房价299美元，加上税费，三晚共计1044美元。 优点： 1) 整个入住期间，酒店员工都非常出色。当我要求延迟退房时，他们毫不犹豫地满足了我的要求，直到下午1点，这真的非常方便。我还忘记带剃须膏和牙膏，前台也帮我提供了。此外，我让朋友来取我准备在他参加会议期间送给他的礼物。礼宾部让交接过程非常顺利。 2) 房间一尘不染，状况极佳——客房服务人员显然对自己的工作非常自豪。 3) 餐饮质量：两场晚宴提供的食物相当不错，服务员也很有礼貌。 不太好的地方： 1）遮光窗帘让我非常失望。光线会从两侧透进来，导致我第一天和第二天早上都被吵醒。最后一天，我不得不把垃圾桶和书包堵住窗帘，才能勉强关上。对于这个价位的酒店来说，如果能加装魔术贴来更好地密封窗帘，对于像我这样睡眠浅的人来说，绝对是个很大的改进。 2）电梯慢得令人难以忍受——我经常要等三四分钟，这对于赶着去参加会议来说非常恼人。 3）最后，也是非常重要的一点，酒店提供的剃须膏小包装几乎撕不开。如果换成剃须啫喱就更好了。虽然不是每个客人都需要剃须膏，但需要的客人肯定会更喜欢这种难以打开的小包装。 总体而言，威斯汀科普利广场酒店拥有热情周到的员工和干净整洁的住宿环境，但如果能改进一些运营方面的问题，它将更配得上其高昂的价格。 （原文） Excellent Staff, But Blackout Curtains Need Fixing I stayed at the Westin Copley Place for three nights during a conference in November 2025. At $299 per night plus taxes, a three-night stay came to $1044. The Good: 1) The staff were excellent throughout my stay. When I requested a late checkout, they accommodated me until 1 p.m. without hesitation, which was incredibly helpful. I also forgot my shaving cream and toothpaste, and the front desk was able to provide both items. Likewise, I had a friend of mine come and pick up a gift meant for him when I was attending the conference. The concierge made it possible for the hand over to happen smoothly. 2) The room itself was spotless and in great condition—housekeeping clearly takes pride in their work. 3) Quality of food: The food that was provided during the two evening receptions was fairly good and the wait staff who were at the event were courteous. The Not-So-Good: 1) The blackout curtains were my biggest frustration. Light bleeds in through the sides, and I was woken up early on both my first and second mornings. On the final day, I ended up barricading the curtains with the trash can and my bookbag just to keep them fully closed. For a hotel at this price point, adding velcro straps to properly seal these curtains would be a simple fix that would make a huge difference to a light sleeper like me. 2) The elevators were painfully slow—I regularly waited 3-4 minutes, which became tiresome when trying to get to conference sessions on time. 3) Last but not least, the complimentary shaving cream packets were nearly impossible to tear open. Switching to shave gel would be a nice touch. While not every guest will need it, those who do would really appreciate something better than the hard-to-open packets. Overall, the Westin Copley Place has attentive staff and clean accommodations, but some operational improvements would make it even more worthy of its premium pricing.

酒店位置优越，靠近海港，坐游轮渡轮方便，楼下有几种城市游览的巴士，也可以沿着海边栈道步行，餐厅很多，马路对面就是著名的昆西市场食街，和波士顿公共市场Boston public market 。酒店房间中规中矩，保养的还可以， 房间没有配备拖鞋浴袍。自助早餐选择不多（炒蛋，两种香肠，炒小土豆块，pancake+两样面包），算是有热的食物。 如果不是高级会员能坐酒廊，一般住客坐大厅吃，收费约36美金不包括小费。

明亮，面对湖水，环境优美。

好。

（由 Google 翻译）真想表扬该表扬的人。 我们的入住体验因为一些非常棒的人而大大提升！ 首先，当我们停车办理入住手续时，Alejandro 热情而充满活力地迎接了我们。他非常有礼貌，让我们感到宾至如归。 前台的 Jeff 和 Stephanie 知识渊博、服务周到，并且尽可能地提供帮助。在我们入住的三个晚上，我有很多问题，他们以令人印象深刻的知识和耐心解答了这些问题。他们真是一对充满活力的搭档，以最好的方式展现了这家酒店！ 我们的管家 Maria 也是一位非常出色的人。她竭尽全力确保我们在入住期间拥有所需的一切。她非常亲切，让我们每天都感觉像家人一样。真是个宝贝！ 餐厅的 Yeison 也值得称赞。他非常适应他的工作，我们非常欣赏他出色的个性。他技艺精湛，让我们感到宾至如归，倍感珍惜。 最后，我要感谢负责我们离开的代客泊车员Stu。他准时到达，及时取车， 还帮我们拿行李。我们聊得非常愉快，感觉就像告别了哥哥一样！ 如果员工都这么好，酒店就算变成纸箱，客人也依然会住得开心！ （原文） Just wanted to give credit where credit is due. Our stay was greatly enhanced by some totally amazing people! It started with Alejandro greeting us with energy and enthusiasm as we pulled up for check-in. He was very polite and made us feel very welcome. Jeff and Stephanie at the front desk were extremely knowledgeable, attentive and accommodating in every way possible. I had many questions throughout our 3 night stay and they handled them with impressive knowledge and patience. They were truly a dynamic duo that represented the property in the best way possible! Our housekeeper Maria was another truly remarkable person. She went way over and beyond in making sure we had everything we needed during our stay. She was extremely personable and made us feel like family each and every day. Truly a gem! Yeison in the restaurant also deserves a lot of credit. He fit into his job very well and we really appreciated his amazing personality. He was very good at his craft and made us feel super welcome and appreciated. Lastly, I wanted to recognize valet Stu who handled our departure. He was spot on getting our car in a timely manner and helping us with our bags. We had such a good conversation I felt like I was leaving my brother! When employees are this good the hotel can practically be a cardboard box and customers would still enjoy their stay!!!

（由 Google 翻译）地理位置优越，我们的房间拥有俯瞰海港的最佳视野。前台工作人员热情周到，服务周到。房间非常干净。我们提前一小时到达，她直接带我们入住了我们漂亮的房间。酒店有一个漂亮的阳光露台，您可以在那里享用咖啡（或者去位于楼下的星巴克）。露台毗邻泳池区，非常适合坐下来小酌一杯，欣赏美景。酒店位置便利，步行即可到达任何地方。由于目的地天气原因，我们的航班被取消了，但我们充分利用了这段时间，在波士顿度过了一个美好的夜晚。感谢所有让我们的夜晚如此特别的人！ （原文） The location was beautiful and our room had the best views overlooking the harbor. The staff at the desk were amazing and accommodating. This place was very clean. We arrived an hour early and she was able to get us right into our beautiful room. There is a beautiful sun deck to have your coffee (or Starbucks which is located on the lower level). It is located adjacent to the pool area and was perfect to sit, sip and enjoy the views. The location of this hotel is convenient and we were able to walk everywhere. When our flight was canceled due to weather at our destination we made the most of it by enjoying this evening in Boston. Thank you to all who made our night so special!

（由 Google 翻译）很棒的酒店！地理位置优越，步行5分钟即可到达昆西市场，步行10分钟即可到达小意大利，而且毗邻水族馆。晚上我们甚至在房间里就能看到海豹！员工非常热情周到，尽力满足我们的各种需求。 床铺非常舒适。这是一次很棒的旅行！ （原文） Wonderful hotel. Great location, 5 mins walk from Quincy Market. 10 mins walk from Little Italy and next to aquarium. We could see the seals at night from our room! Staff very accommodating with requests. The beds were so comfy. Great trip.

（由 Google 翻译）我们目前就住在这家酒店！ 房间很漂亮，而且是连通房（带孩子的话这一点尤其重要）。 酒店位置绝佳，员工也非常友好。 可惜的是，所有这些优点都被一个隔音问题毁了。 房间围绕着一个中庭而建，中庭会把周围环境的噪音放大到房间里。 这真是太可惜了，因为只要给自动扶梯上点油，再给（纸板做的）房门做个隔音处理，就能解决这个建筑缺陷。 只是一个建议…… （原文） Nous séjournons actuellement à l’hôtel ! Les chambres sont sympas, communicantes (ce qui mérite d’être souligné quand nous avons des enfants). L’emplacement est idéal et le personnel très sympathique. Malheureusement toutes ces qualités sont ternies par un problème d insonorisation. Les chambres sont disposées autour d’un atrium qui amplifie le bruit ambiant jusque dans les chambres. C’est bien dommage car il suffirait d’huiler les rouages de l’escalier roulant et insonoriser les portes des chambres (en carton) pour que cette faute d’architecture soit gommée. À bon entendeur….

（由 Google 翻译）我们在波士顿旅行期间在这家酒店度过了一段美好的时光！房间宽敞，床铺超级舒服，在漫长的探索之后，回到酒店休息真是太舒服了。地理位置也非常完美，步行即可到达很多景点、餐厅和商店。 真正让我们的住宿体验如此卓越的是酒店的员工。我们遇到的每个人都非常友好、乐于助人、真诚热情——他们是这次体验的亮点。非常感谢Nate，在经历了几次旅行延误后，他仍然热情好客，非常乐于助人。 唯一需要改进的地方是清洁度和浴室。浴室本来可以清洁得更彻底一些，地毯上也有一些污渍。淋浴的水压不是很好，尤其是考虑到这家酒店这么好。虽然没有破坏我们的住宿体验，但还是值得一提。 总而言之，我们绝对会考虑再次入住这里，因为这里舒适、位置优越，服务也一流。更棒的是，我们入住期间的景色美得令人窒息！ （原文） We had a great stay at this hotel during our trip to Boston! The room was spacious and the beds were incredibly comfortable, which made coming back to rest after long days of exploring so nice. The location was absolutely perfect. We were able to walk to so many attractions, restaurants, and shops. What truly made our stay exceptional though was the staff. Everyone we encountered was friendly, helpful, and genuinely welcoming — they were the highlight of the experience. Huge shout out to Nate, who was welcoming and so helpful after a few travel delays. The only area that could use some attention is cleanliness and the bathroom. The bathroom could have been a bit more thoroughly cleaned, and there were a few stains on the carpet. The water pressure in the shower was not the best, especially for how nice of a hotel this was. Nothing that ruined our stay, but worth noting. Overall, we’d absolutely consider staying here again for the comfort, location, and outstanding service. And to top off an amazing stay, our view was absolutely spectacular!!

（由 Google 翻译）史上最佳周年纪念住宿⭐️⭐️⭐️⭐️⭐️ 2025年10月 酒店非常棒。它位于波士顿市中心，步行即可到达一些主要景点，例如昆西市场、波士顿公共市场等等。步行或乘坐地铁15分钟即可到达哈佛大学、麻省理工学院和唐人街等各个景点。房间非常干净。我们告诉他们今天是我们的周年纪念日，并询问他们是否可以为我们做一些特别的安排。他们确实为我们安排了一间面向城市的角落房间，并且在我们入住之前就为我们准备了免费的小吃和葡萄酒！下午4点到6点之间还有免费的欢乐时光。我们入住期间恰逢东北风暴，我们不得不提前结束行程。由于暴风雨和我们计划的变更，酒店工作人员非常乐于助人。工作人员，尤其是Nate和James，非常热情好客，他们给出了很棒的建议，总的来说，他们非常热情好客。就该地区的接待质量、清洁度和周到程度而言，我给他们打⭐️⭐️⭐️⭐️⭐️。唯一的缺点是晚上有点吵，不过考虑到我们住在市中心，这也是意料之中的。总而言之，我们很乐意再次入住。再次感谢Nate和James，让这次活动如此特别！ （原文） Best Anniversary Stay Ever ⭐️⭐️⭐️⭐️⭐️ October 2025 The hotel was very lovely. They were in the heart of Boston, within walking distance to some really key sights, such as Quincy market, Boston Public Market and more. Everything was within a 15 minute walk or T ride to different parts, such as Harvard, MIT and Chinatown. The rooms were very clean. We told them it was our anniversary and asked if they could do anything special for us due to the occasion. They did and put us in a city facing corner room AND gave us a complimentary snack and wine set up before we arrived in the room! They also had a complimentary happy hour between 4-6pm. There was a nor’easter during our stay, so we had to cut our trip short and the hotel staff was very accommodating due to the storm and our changing plans. The staff, especially Nate and James were wonderful to talk to, gave great recommendations, and were just overall very hospitable. For the area, quality of hospitality, cleanliness and attentiveness- I’d give them a ⭐️⭐️⭐️⭐️⭐️ The only downside was the noise at night, it was a bit loud but expected as we were in the heart of the city. Overall, we’d stay again in a heartbeat. Thanks again Nate and James for making this a special event!

（由 Google 翻译）房间大小合适，所有插座都能正常使用。房间里配备了谷歌Chromecast，方便串流播放。淋浴间是浴缸式的，水温始终达不到我的预期——这是我给整体评分不高的主要原因。马桶冲水有点费劲，但并没有堵塞——我猜想这可能是房间设计的问题。电梯运行速度很快，我很满意。服务总体来说很棒，虽然我尝试拨打宾客服务热线时总是占线，不得不亲自下楼去咨询。我很喜欢的一点是，虽然我挂了“请勿打扰”的牌子，直到上午10:30才被打扫，但当我取下牌子离开房间后，客房服务人员还是主动上门打扫了，无需我主动要求。 （原文） Room was good sized. All outlets worked. Google chromecast available in room for streaming. Shower was in a bathtub and the water was never as hot as I wanted it to be - that’s the main reason for my overall rating not being higher. It took a couple attempts to flush the toilet. It wasn’t clogged - I assume it’s something to do with the design of the unit. The elevators worked quickly which I appreciated. The service was excellent although when I attempted to call guest services I always received a busy signal. I had to go down to see them. I really liked that although I had a do not disturb sign up until 10:30 am, once I removed it and left the room housekeeping did come by without me requesting it.

（由 Google 翻译）我们最近在这里住得非常好，地理位置优越，酒店本身也很不错。不过，如果你带着婴儿，请注意，他们没有婴儿床。他们只提供游戏包，床垫也不太好用。工作人员很棒，在试图找到解决方案时也很乐于助人，但如果你想找一个可以让婴儿睡在婴儿床上的住处，很遗憾，这里不适合你。 （原文） Our recent stay here was great in terms of location and the hotel itself is nice. However, if you have an infant, just be aware they do NOT have cribs. They have pack and plays only With mattress inserts That are not very supportive. The staff were great and very accommodating when trying to come up with a solution here, but if you were looking for a place to stay where your infant will sleep in a crib, unfortunately, this is not your place

（由 Google 翻译）这家美丽的酒店不仅靠近波士顿几乎所有你想去的地方，而且非常热情周到，超级干净，员工也非常友好。我度过了最美好的时光，我还会再来的。每个房间都配有Nespresso咖啡机，香皂和洗发水闻起来很香！所有东西都齐全齐全。这将是我下次入住的酒店。特别感谢Nate，他人很好！我记得另一位前台工作人员叫Kiara，她也非常热情友好。我们的代客泊车员也非常乐于助人——真希望我能记住每个人的名字。谢谢大家！！！下次再见🥰 （原文） Not only was this beautiful hotel near almost everything you want to see Boston, it was also tremendously accommodating, super clean, and the staff was friendly as can be. I had the best stay, and I will be returning. Nespresso machines in every room, the soaps and shampoos smelled AMAZING! And everything was perfectly stocked. This will be my go-to hotel. A big shout out to Nate, he was LOVELY! And I believe the other front desk person was named Kiara, she was also sweet as pie. Our valet was very helpful too- I wish I got everyone’s name. Thank you everyone!!! Till next time 🥰

（由 Google 翻译）特别感谢James、Nate和Patrick，以及AKA酒店无可挑剔的客户服务。他们总是让我想要再次入住。我也很喜欢他们每天的葡萄酒欢乐时光。他们的大堂酒吧也很漂亮。绝对是波士顿最好的！ （原文） Big shout out to James, Nate, and Patrick and the impeccable customer service at hotel AKA. They keep making me want to come back. Love the wine happy hour that they do every day as well. They have a beautiful lobby bar as well. The best in Boston!

（由 Google 翻译）我已经在这家酒店住过两次了，每次的体验都非常棒！客服真的是一流（感谢James、Joseph和Nadal帮我找到物品，并在我这么着急的时候帮我取行李！）。我在这里睡得特别好，而且酒店位置离波士顿公园和公园街站只有几步之遥，公园街站连接着红线和绿线，让我可以方便地到达附近的任何地方。想不出任何可以抱怨的地方！强烈推荐。 （原文） I’ve stayed in this hotel twice now and have had a superior experience both times! The customer service is truly top-tier (thanks James, Joseph, and Nadal for tracking down my items and helping me get my bags when I was in such a hurry!). I sleep so well when I am here, and the location is just steps from the Boston Commons and the Park Street station which connects to the Red line and Green lines, allowing me to get just about any place in the area with convenience. Can’t think of any aspect to complain of! Would highly recommend.

（由 Google 翻译）酒店位置绝佳，环境优美！步行即可轻松抵达众多一流的酒吧、餐厅和景点。房间本身漂亮、舒适、温馨。唯一的小缺点是房间没有迷你冰箱，可以用来存放剩菜或饮料。 我遇到的问题是员工服务不够周到，而且酒店布局过于臃肿……我经常打电话给前台，结果前台马上就让我等着，然后让我等上五分钟以上，这让我很为难。从我办理入住到看到其他客人遇到信用卡问题，前台似乎总是缺乏紧迫感，没有及时帮助客人。 而且，房间分布在不同的楼宇，所以并非所有楼宇都提供相同的便利设施。如果我想加冰块（用来喝饮料……因为没有冰箱），我要么叫客房服务送来，要么穿过马路去主楼。我想这还好，但为了这么一件小事（而且冰块就在我的房间里，好像我应该能拿到似的。既然拿不到，为什么要带桶呢？？？）就觉得麻烦。在我看来，这种档次的酒店出现这些问题真是太奇怪了 （原文） Beautiful hotel in a great location! Easy to walk to so many great bars, restaurants and sights. The room itself is pretty, comfortable and nice. Only complaint on the room is the lack of a mini fridge for leftovers or drinks. The issue I had is the staff attentiveness and the sprawl of the hotel… I found it challenging when I would call the front desk and get put on hold immediately and then left there for 5+ minutes. There just seemed to be a lack of urgency in helping guests in general from my check in to seeing another guest having card issues. And then the rooms are broken up over buildings, so not all buildings have the same amenities. If I wanted ice (for my drinks … because again, no fridge), I either had to get room service to bring it or go across the street over to the main building. Which is fine I guess, but it just felt like so much trouble for something small (and that was in my room as if I should have access to it. Why have the bucket if there’s no way to get it???). Just very strange for a hotel of this caliber to have these issues IMO

（由 Google 翻译）真不明白这酒店怎么能评四钻。我一般不写评论，但这次实在忍不住要写。墙纸破损，装潢陈旧，服务也差劲透顶。我用美国运通卡预订的，享受了白金卡会员权益，结果既没有升级房间，也没有延迟退房。前台那位女士挺着个大肚子（连名牌都没戴），是我今年遇到的最没礼貌的服务人员。代客泊车等了半天，我又问了一遍，她居然说“你们只等了10分钟——通常要15-20分钟”。当时只有我们这桌客人在等车。只有帮我们办理入住的Brett态度还不错。酒店位置确实不错。但也就仅此而已了。以后绝对不会再来了。 （原文） Not sure how this is a 4 diamond hotel. I don’t usually leave reviews but I had to this time. Ripped wallpapers, old decors, and sub-par service. Booked with Amex travel w/ Platinum benefits, no upgrades nor late check-out. Front desk lady who was pregnant (didn’t even have her name tag) was the rudest hospitality worker I experienced this year. Valet took forever so I asked the lady again, she said “you only waited 10 minutes - usually takes 15-20 minutes.” We were the only guest waiting for our car. Only Brett, who assisted us during our check-in, was nice. Location was good. But that was pretty much it. Will not return.

（由 Google 翻译）地理位置很棒。房间真的很大。然而，2025年的房间里竟然没有冰箱，这让人很惊讶。我们很庆幸，提出要求时房间里正好有一台。我们入住期间大部分时间都没有空调。枕头很薄，我和我丈夫离开时都感觉脖子不舒服。餐厅的食物选择有限，味道也不好，而且餐厅本身维护得也不好。房间的墙纸都剥落了。前台的工作人员也不是很乐于助人。客房服务人员的房间清洁工作做得不错。 （原文） The location was great. The rooms were really big. However, the lack of a refrigerator in the room in 2025 is surprising. We were lucky that there was one available when we requested one. We didn't have air conditioning for most of the time we were there. The pillows were flimsy, and my husband and I both left with neck issues. The food choices in the restaurant were limited, not particularly good, and the restaurant itself was not well-kept. The room had peeling wallpaper. The staff members at the front desk were not particularly helpful. Housekeeping did a good job cleaning the room.

（由 Google 翻译）我于2025年8月21日至23日入住巴特里码头酒店，在前台的体验极其糟糕。尽管我的朋友已经发邮件给酒店经理，要求把我添加为客人，但酒店却以我的名字不在他们的系统里为由拒绝我办理入住。经理后来给出了一个站不住脚的借口，声称邮件中必须明确写明“以客人身份办理入住”，尽管我朋友的意图很明确，而且酒店也已经确认收到。如果这只是一个无心之失，并且酒店方面努力纠正，我还能理解，但事实并非如此，酒店员工却试图把责任推卸给我。他们没有提供任何帮助，而且态度始终冷漠无礼。当天值班的经理同事尤其粗鲁，始终没有叫我的名字，只用“打扰一下”来称呼我，这种服务态度远远低于应有的标准。 对于一家价格如此之高的四星级酒店来说，这样的服务是完全无法接受的。即使是最基本的礼貌也应该包括称呼客人的名字，但我连这点都没得到。整个过程中，服务员始终没有眼神交流，这更加剧了令人不快的氛围。考虑到酒店当天并不繁忙，这种漫不经心、冷漠的服务实在令人失望。 之后，在我等待房间清洁和办理入住手续期间，礼宾部甚至没有主动提出帮我保管行李。而在此之前，我不得不麻烦朋友再次发邮件给酒店确认我的入住。 值得一提的是，最终帮我搬运行李的行李员非常友善、乐于助人，而且健谈，这与之前糟糕的服务形成了鲜明的对比。 总而言之，虽然房间舒适，行李员也热情友好，退房时的工作人员（最后一天）也细致周到、彬彬有礼，但我不会再次选择入住这家酒店，也不会推荐给我的家人和朋友。就这个价位而言，我认为在其他地方可以找到更好的服务。 （原文） I stayed at the Battery Wharf Hotel from August 21 to 23, 2025, and had an extremely disappointing experience at the front desk. I was denied check-in because my name was allegedly not in their system, despite my friend having already emailed their manager to include me as a guest. The manager later offered a poor excuse, claiming the email needed to explicitly state that I was to be “checked in as a guest,” even though the intent of the request was clear and had been acknowledged. I would have understood if this had been an honest mistake followed by an effort to rectify it, but instead, the staff attempted to shift the blame onto me. No assistance was offered, and their manner throughout was unhelpful and discourteous. The manager's colleague on duty that day was particularly rude, never addressing me by name and referring to me only as “excuse me,” which fell far below acceptable service standards. For a four-star hotel at this price point, such hospitality is completely unacceptable. Even basic courtesy would dictate addressing a guest by their name, yet I was not even given that. There was also a lack of eye contact throughout the interaction, which only added to the unwelcoming atmosphere. This was particularly disappointing given that the hotel was not busy that day, so there was no reason for such inattentive and dismissive service. Later on, I was not even offered any assistance by the concierge to hold my luggage while I waited for the room to be cleaned and for check-in to be completed. This was after I had to trouble my friend to send yet another email to the hotel to confirm my stay. Compliments to the bellboy who eventually assisted me with my luggage. He was courteous, helpful, and pleasantly chatty, which was a refreshing contrast to the earlier poor service. Overall, while the rooms were comfortable, the bellboy was pleasant and helpful, and the checkout staff (on the last day) were attentive and polite, I would not choose to stay at this hotel again or recommend to my family and friends. For its price point, I believe much better service can be found elsewhere.

（由 Google 翻译）酒店不错，位置也很好。但这家酒店确实存在一些问题。我女儿预订了两间双人大床房，但我们去的时候，看到的却是单人大床房。她去了酒店登记处，告诉他们这个问题。她被告知房间已经订满了，没有双人大床房了。我的另一个女儿上网查了一下酒店网站，发现还有双人大床房空着。于是她又打电话给酒店登记处。他们说会核实一下情况，然后再回复她。但在她入住的三天里，他们一直没有给她回电话。而且，空调的噪音非常大，滴答作响，砰砰作响，一直很吵。两个房间都有这个问题。所以，我觉得酒店登记处的工作人员很不诚信，我女儿多次被骗了。 （原文） The hotel is nice and the location was good. But there were definitely issues with this hotel. My daughter reserved two double queen rooms but when we went to the rooms they were single king rooms. She went to the registration desk and told them about the issue. She was told that they were completely booked and didn’t have any double queen rooms. My other daughter went online to the hotel website and there were double queen rooms available. So she called the desk again. They said they would check on it and get back to her. They never called her back during the 3day stay. Also the air conditioner unit was so loud. It ticked, banged and just was noisy all of the time. Both of the rooms had this issue. So for me the staff at the desk have no integrity and I feel my daughter was lied to on multiple occasions.

（由 Google 翻译）我们住的酒店（5号房）没有制冰机。我们去前台要冰，等了一个小时，最后只好放弃。后来我们自己去了二楼主楼一个没有标识的壁橱里拿冰。之后又得下楼去前台再问一次。 我们去餐厅吃晚饭。酒保一点都不热情。我们点了餐，汤30分钟就上来了，其他菜却迟迟没上。一个小时十五分钟后，我们要求打包带走。酒保过来告诉我们可以打包。她给了我们账单，我们记在了房费里。又过了15分钟，一位男士（可能是经理，他没表明身份）拿着我们的小票过来，上面列出了我们点的所有菜品。他说他也不知道为什么，但他们什么都没给我们做。我们告诉他，如果没做，我们就走了。他只是说了声“好的”，并没有试图弥补。回到房间后，我们又叫了披萨外卖。不得不返回主楼取餐。去了餐厅，又等了五分钟，酒保才终于注意到我们，才来要餐盘和餐具。 回到房间想看周一晚上的橄榄球赛，结果电视上根本没法播放，明明屏幕底部显示有比赛选项。打电话给前台，被告知房间不提供这项服务，但我们可以去餐厅看。我跟前台解释了之前在餐厅遇到的情况，她似乎并不在意。问能不能付费观看，她只说可以去餐厅看。 这1500美元花得太冤枉了，我们很喜欢波士顿，只是不喜欢炮台码头。而且因为周一晚上有会议，所以价格最高，每晚477美元。不推荐这家酒店。 （原文） No ice machine in our hotel, #5. Requested ice from the front desk, waited for an hour, then gave up. Needed to go ourselves later in main building on 2nd floor in a closet, not marked. Had to go back down to the main desk to ask again. Went to the restaurant for dinner. Bartender was not attentive at all. Ordered meals, soup came within 30 minutes, rest of meal did not come, after an hour and 15 minutes requested it to go. Bartender came over and said they'll make it to go. She gave us the bill, we charged it to our room. After another 15 minutes a gentleman, possibly a manger, didn't identify himself came over with our slip, which showed all of our food order and said he doesn't know why, but they didn't make us anything else. Told him that if it hadn't been made then we'd move on. Just said ok, didn't try to make it right. Then when we got back to our room, ordered a pizza to be delivered. Had to go back over to the main building to get pick. Went to the restaurant and waited another 5 minutes for the bartender to even make eye contact to request plates and silverware. Then got back to our room wanted to watch Monday night football. Couldn't get it come on the TV, even though the game showed up on the bottom as a choice. Called the front desk and was told they don't offer it on the rooms, but we could go to the restaurant to watch it. Explained our previous situation at the restaurant, she didn't seem to care. Asked if we could pay for it, just a mo, you can go to the restaurant to watch. Worst $1500 spent, and we love Boston, just not the Battery Wharf. And as it was, because they're was a conference Monday night was the most expensive at $477/ night. Would not recommend this hotel.

（由 Google 翻译）骗局。所谓的升级，结果跟我们付钱预订的水景房差得远呢。别来这家酒店。我们明天早上看看他们怎么说。总之，我非常怀疑🫤 （原文） Scam. Supposed upgrade. Couldn't have been farther from the water view sweet we paid for. Don't bother with this hotel. We're going to see what they do in the morning. But just say I'm highly skeptical 🫤

环境不错，临湖边，就是现在价格涨了好多呀

（由 Google 翻译）我们觉得 Studio Allston 酒店真的很棒！氛围有趣，员工友善，房间舒适。Google Cast 服务也很棒。欧陆式早餐很棒，而且停车免费，很方便。地理位置优越——我们来这里是为了看 Roadrunner 的演出，步行即可到达。一定会推荐或再次预订这里！ （原文） We thought the Studio Allston Hotel was really nice! Fun vibe, kind staff, comfortable room. Google cast was a nice touch. The continental breakfast was great and there was easy free parking. The location was amazing - we were in town to see a show at Roadrunner and were able to walk both ways. Would recommend or book here again for sure!

（由 Google 翻译）我的房间非常漂亮干净——闻起来很香，淋浴间一尘不染。房间里的白噪音机给我留下了深刻的印象，它确实提高了我的入住标准。（噪音不算特别大，但稍微有点——因为墙比较薄，大多数人走过房间都能听到，但不会有什么干扰。）餐厅很不错，食物也很棒。电梯听起来不太安全，当我问早餐时间后能不能买杯果汁带走时，前台的服务态度不太好，我本来以为不会那么严重，但这里的人显然非常重视早餐时间……哈哈，我可能会再住这里。 （原文） My room was very nice and clean- it smelled great and the shower was spotless. I was very impressed with the white noise machine in the room, that did raise the bar for me. (It’s not super noisy but a little- the walls are more thin and you can hear most people walking by the room, but not anything disrupting) Dining room was a nice touch and the food was so good. The elevator didn’t sound safe and the morning front desk was not the most outgoing when I asked about grabbing a juice to go after breakfast hours, didn’t think it would be that serious but here they apparently take breakfast hours VERY Seriously….lmao I’d prob stay here again

（由 Google 翻译）我们认识 Studio Allston 酒店很多年了，现在儿子在波士顿上大学了，这里简直就是我们的“波士顿之家”！我们觉得它位置绝佳，靠近河边，绿树成荫，狗狗们还可以在这里悠闲地散步。我们也很喜欢房间里所有东西的质量，尤其是优质的床上用品，包括枕头和床单。我们喜欢巨大的窗户和轻松有趣的现代风格，点缀着明亮的色彩，却不会让人感觉“喧闹”或“拥挤”。我们喜欢这里温暖的早餐和美味的咖啡，更重要的是，酒店员工和前台的热情友好，他们总是让我们感到宾至如归，并尽力满足我们的要求。这真是个很棒的酒店，各方面都很棒。这是我们目前为止（我们经常旅行）遇到的最好的酒店。 （原文） We know the Studio Allston for many years now and it is becoming our "home in Boston" now that our son has become a College student in Boston! We find it most happily situated, near the river, with so much green around and nice walks for our dog. We also love the quality of everything in the rooms, especially the great bedding, including the pillows and bed sheets. We love the huge windows and the light-hearted fun modern look with the bright colors here and there without it feeling "loud" or "crowding". We relish the warm breakfasts, with delicious coffee and more than all the friendliness of the staff and Front Desk employees who always make us feel welcome and try to accommodate our requests without fail. Amazing place, really, in every way. The best hotel we know in our lives so far (and we travel a lot).

（由 Google 翻译）房间非常漂亮，干净。房间里没有微波炉。早餐是我最不喜欢的。我们住的四天里，早餐都是煮鸡蛋（可能还重新加热过）。没有泳池、健身房或办公区。不过工作人员非常友好热情。地理位置很适合我们的目的。 （原文） The rooms were very nice, and clean. There were no microwaves in the rooms. The breakfast was the least I liked about it. Hard boiled eggs served (probably re-heated) all 4 days we were there. No pool, workout or office area. Now the staff were very nice and friendly. The location was fine for our purpose.

（由 Google 翻译）酒店很漂亮，但住起来却不太尽兴。墙很薄——我们整晚都能听到周围醉汉的叫喊声。浴室的门是用顶部的滑轮滑动的——也就是说根本关不上。如果你和不太熟的人一起旅行，而且住在同一间房，那只能祝你好运了。电视的动态平滑功能被锁住了，根本没办法更改，所以所有东西看起来都很糟糕——简直是大忌。早餐简直糟透了——冷鸡蛋、冷薯球、不新鲜的贝果。真恶心。不过工作人员很友好。 （原文） Beautiful hotel, not so fun to stay there. Walls are very thin - we could hear the drunk people all around us all night. The bathroom door is sliding from pulleys at the top - meaning there is no way to fully close it. Good luck if you are traveling and sharing a room with someone you are not DEEPLY intimate with. The TVs have that stupid motion smoothing locked in with no way to change it, so everything looks like crap - a cardinal sin. Morning breakfast was garbage - cold eggs, cold tater tots, stale bagels. Yuck. Staff was friendly though.

（由 Google 翻译）我们在返程航班前在这里住了三晚。性价比只有部分合理：除了预订时显示的价格外，酒店还额外收取了每间客房每晚35美元的设施费。因此，官方公布的住宿价格根本不准确。这种商业模式很有意思，尤其是在这笔费用不断上涨的情况下。由于另一家酒店退还了这笔费用，我最初以为这里也会这样。但不幸的是，并非如此，几天后我才发现。 顺便说一句，我抵达前三次通过电子邮件询问详情，但均未收到回复。 停车和交通都很方便。酒店设计很酷。 简单的美式早餐，但应有尽有。 大堂白天提供免费咖啡。酒店各楼层的洗衣机也供客人使用。 团队非常友好热情。Mo、Jonathan、Klara、Lucas、Melissa、Ash 和 Sarah 特别友善，乐于解答问题。 乘坐优步前往市中心，费用约为20/25美元。酒店周围有几家餐厅和超市。 到机场大约需要 20-30 分钟车程，具体取决于交通状况。 （原文） Wir haben hier 3 Nächte vor Rückflug übernachtet. Preis-Leistung stimmt nur bedingt: Zum Preis, den man in der Reservierung mitgeteilt bekommt, werden vor Ort 35 Dollar /pro Nacht und Zimmer Facility Fee dazugebucht. Die offiziell vorher mitgeteilten Übernachtungspreise, stimmen also GAR NICHT. Interessantes Geschäftsmodell, vor allem, wenn diese Fee unkontrolliert erhöht wird. Da in einem anderen Hotel dieser Posten rückgezahlt wurde, dachte ich erst, dass dieses hier auch der Fall sei. Leider nein, fand ich dann mehrere Tage später heraus Auf meine drei Anfragen vor Anreise zu Details per Mail, wurde übrigens nie geantwortet. Gute Parkplatz u Anfahrtssituation. Cooles Design im Hotel. Frühstück einfach u amerikanisch, aber alles was man braucht. Tagsüber Kaffee for free in der Halle. Waschmaschinen in den Stockwerken sind auch zur Verfügung der Gäste. Sehr nettes zuvorkomnendes Team. Besonders Mo, Jonathan, Klara, Lucas, Melissa, Ash und Sarah waren sehr nett u hilfsbereit bei Fragen. Mit Uber ist man für ca.20/25 $ in Downtown. Um das Hotel herum mehrere Restaurants und Supermärkte. Zum Flughafen fährt man je nach Verkehr max. 20-30 min.

（由 Google 翻译）是的，这家酒店不错。房间很舒适，价格也符合预期。餐厅6:30开门，我很喜欢，因为我习惯早起。位置，位置，还是位置。真是无可挑剔。靠近市场和当地景点。不过，唯一让我失望的是浴巾。我一般会根据毛巾和床单来评价酒店。就这个价格来说，我期望的是质量好的毛巾……而不是那种破洞的。 （原文） Yes, its a nice hotel. Room was nice and as expected for the price. I liked that the restaurant opens at 6:30 as I'm an early starter. Location, location, location. Can't really beat. Close to market and local sites. The one thing that got me though was the shower towel. I kinda grade a hotel on towels and sheets. For the price, I would expect nice towels ...not one full of holes?

（由 Google 翻译）飞往波士顿的航班延误了，所以没能赶上最后一班前往我居住地普罗维登斯的MBTA列车。 午夜办理入住很顺利。电梯很快，房间时尚宽敞。如果有个小冰箱就更好了，不过因为我们只住不到12个小时，所以也无所谓。 淋浴很棒——我总是很在意毛巾，因为我至少要用两条，如果和别人一起旅行，他们至少也要用一条，不过很高兴酒店提供的毛巾很充足。 我们在二楼的餐厅吃了早餐，食物很棒，用餐环境舒适，氛围像个休闲休息室，而且餐费很容易记入房账。 总而言之，酒店非常安全，步行即可到达波士顿的许多景点，我肯定会再次入住。 （原文） Flight was delayed coming into Boston, so wouldntve been able to catch the last MBTA train to Providence, where I reside. Check-in was easy at midnight. The elevator was fast, and the room stylish and spacious. A mini fridge wouldve been nice, but no bother as we were staying less than 12 hours. Shower was great- im always hung up on towels, cause I use at least 2 and if im traveling with someone, they use at least 1, but im happy to say plenty of supplied towels. We had breakfast at their second level restaurant, excellent food, very comfortable seating for dining, very lounge- like, easy to charge meals to the room. Otherwise, very secure, within walking distance of many boston attractions, I would totally stay here again.

（由 Google 翻译）房间华丽、干净、明亮。员工很棒。餐厅不错。对孩子特别宽容，即使不是特别适合孩子（其实并没有特别针对孩子）。除了爱丁堡的华尔道夫酒店和华盛顿特区的康莱德酒店，这里是我最喜欢的希尔顿酒店。性价比很高。我们一家去波士顿，因为我妻子出差，他们让我们在隔壁的波士顿人酒店住了一晚，两家酒店之间的差异令人震惊。这次旅行还算不错，所以我们把平时在费城的住处换到了那里的Canopy酒店。Canopy酒店也不错，但远不及波士顿酒店。 （原文） Gorgeous, clean and bright rooms. Wonderful staff. Good restaurant. Exceptionally kid tolerant if not kid friendly (not really marketed for them). Outside of the Waldorf in Edinburgh and the Conrad in in DC, it's been my favorite Hilton location yet. Very good bang for the buck. Our family went to Boston for my wife's work and they made us stay next door at the Bostonian one of the night and the difference between the two was astonishing. It was a good enough visit we changed where we usually stay in Philly to a Canopy there. It was good, but not nearly as good as the Boston location.

（由 Google 翻译）这家酒店太棒了！我开了很久的车，比预计到达时间晚了些，所以就在小意大利吃了晚餐，酒店离那里很近，步行就能到，真是太好了。回到酒店后，我又喝了几杯，酒店的酒水种类很丰富。房间里有冰箱，还有很多空间可以存放我入住期间的衣物。总的来说，这是一次非常棒的住宿体验，我肯定会再次入住，如果你想找一家步行就能到达波士顿各处的酒店，我也会推荐这家。 （原文） Awesome hotel! Had a long drive and got in later than expected so had dinner in little Italy so that was a major plus being close walking distance. Had a couple drinks back at the hotel which has a great selection of drinks. Room had a fridge and lots of space to store clothing for my stay. Overall great stay and would definitely come back and recommend if you’re looking for a spot that’s walkable to everything Boston.

（由 Google 翻译）很棒的酒店！ 今年是我们结婚47周年纪念日，酒店给我们免费升级了房间，视野极佳。 他们送来了一壶葡萄酒和一些巧克力，还有一张员工手写的感谢卡。 餐厅的食物很棒。 酒店就在昆西市场旁边。 这是我最喜欢的酒店。 目前唯一的小瑕疵是他们没有真正的枫糖浆来配煎饼。（煎饼本身非常美味。） （原文） Wonderful hotel. This was our 47th anniversary so they upgraded our room and we got a great view. They sent up a carafe of wine and some chocolate so the a hand written note from the staff. The restaurant has great food It is right next door to Quincy market. This is my new favorite hotel The only “slip” so far is that they don’t have real maple syrup for the pancakes. (The pancakes were excellent. )

（由 Google 翻译）我走遍世界各地，住过无数酒店，但特雷冯提供的卓越服务着实让我印象深刻。他似乎已经掌握了确保入住流程顺畅无阻的艺术，而伊冯高效的退房流程更是为这次入住画上了完美的句号。酒店优越的地理位置、宽敞的客房和无可挑剔的服务，使其成为绝佳之选。我期待着再次入住，体验一番。 （原文） My extensive travels have taken me to numerous hotels, but the exceptional service I received from Trevon truly stood out. He seemed to have mastered the art of ensuring a seamless check-in experience, and Yvonne's efficient checkout process was the perfect finale. The hotel's prime location, spacious rooms, and impeccable service make it an outstanding choice. I'm eager to return and experience it again.

（由 Google 翻译）在波士顿希尔顿嘉悦里酒店 (Canopy by Hilton Boston) 的住宿体验堪称完美！酒店完美融合了舒适、优雅与温馨。客房宽敞，装饰雅致，地理位置优越，是探索这座城市的理想之选。员工热情周到、专业敬业，随时准备提供帮助。酒店整体氛围时尚而温馨，令入住体验格外愉悦。毫不犹豫地推荐这家酒店，助您在波士顿尽享完美假期。 （原文） A perfect stay at the Canopy by Hilton Boston! The hotel combines comfort, elegance, and warmth. The rooms are spacious, tastefully decorated, and the location is central—perfectly situated to explore the city. The staff is attentive and professional, always ready to help. The overall atmosphere is both stylish and welcoming, making the stay especially pleasant. An address to recommend without hesitation for a successful stay in Boston.

（由 Google 翻译）房间虽小，但非常漂亮，地理位置优越，街景一览无余。 工作人员非常友好，乐于助人；然而，我们之前要求的毯子和枕头一直没送来，床单也晚了两天才送来。我们提出要求后，工作人员立即满足了我们关于毛巾的要求。 床单整晚都掉，导致我们一家人睡在令人作呕的床垫上。 浴室还不错，大部分看起来都很干净，但淋浴间很小，由于浴帘太小，水很容易洒到外面的地板上。淋浴喷头的水压很大，但很不稳定。 大楼里的两家餐厅虽然菜品美味，但噪音大到难以想象。晚上11点之前，楼上的餐厅里不间断地传来搬椅子或播放嘈杂音乐的声音。 酒店地理位置优越，距离哈佛大学步行约20分钟，附近有很多餐厅、公交车站和地铁站。 （原文） Rooms were small but very cute and had a nice location with a great view of the streets. Staff is extremely nice and willing to help; however, we had asked for blankets and pillows that never arrived and sheets that arrived 2 days later. Once asked, the staff immediately fulfilled our requests for towels. The fitted sheets on the bed continuously came off throughout the night and left my family sleeping on the disgusting mattress pad. The bathroom is fine and looks clean for the most part but the shower is small and water easily spills onto the floor outside because of the small shower curtain. The shower head has great water pressure but very inconsistently. The 2 restaurants in the building, while having excellent food, are the loudest things imaginable. Up until 11 o clock at night and nonstop throughout the upstairs restaurant would be moving chairs or playing loud music. The hotel is at a nice location about a 20 minute walk from Harvard with many restaurants, bus stops, and subway entrances nearby.

（由 Google 翻译）因为延长了行程，我不得不换房间。两个房间的地板上都有死虫子，还有之前客人的头发，所以我不确定他们清洁得怎么样。工作人员不太乐于助人，也不太友好。我需要送包裹，但直到去取包裹时才发现他们不提供邮件/包裹递送服务。我的体验还不错，但所有的身份确认和房间准备工作都成了唯一的选择，这让我有点头疼。如果可以避免，我绝对不会再住Sonder的其他酒店了。 （原文） I had to switch rooms because I extended my trip. Both rooms had dead bugs on the floor and hair from previous patrons, so I'm not sure how well they clean. The staff weren't super helpful, and not very friendly. I needed to have a package delivered and I only found out when I went to pick up the package that they don't allow for mail/package deliveries. I had an OK experience, but all of the ID confirmation and preparing for the rooms as the only option was a bit of a headache. I will definitely not be staying at another Sonder property if I can avoid it.

（由 Google 翻译）我在波士顿参加音乐会期间住在Sonder酒店。酒店位置很棒，步行即可到达许多很棒的餐厅，而且离地铁站也很近。酒店的员工总是非常友好热情。 然而，尽管如此，我可能不会再住在这里了。 首先，门锁功能非常不稳定，只有一半的时间能接受数字钥匙或密码。 床非常不舒服——扁平且缺乏支撑。枕头没有支撑力，让我难以入睡。床上用品上还有一些不知名的污渍。 我的朋友想用房间里的咖啡机，但里面残留着一些旧水，我们不知道它在那里放了多久。即使清理干净后，情况看起来也很糟糕。 浴室很不错，但最大的抱怨是马桶冲水后会发出奇怪的声音，而且这种声音会持续一段时间，听起来就像水在晃动。几个小时后，它还会继续发出这些声音。 房间布局很好，设施也不错，但考虑到我住两晚的价钱，我觉得房间本身可以维护得更好。 （原文） I stayed in Sonder for a concert I was attending in Boston. The location of the hotel is great, with lots of amazing restaurants within walking distance and close access to the subway station. The staff at the hotel were always so friendly and so accommodating. However, despite those things, I probably wouldn’t stay in this location again. Firstly, the lock feature on the door was extremely glitchy and would accept the digital key or code only half the time. The beds were extremely uncomfortable — flat and lacking support. The pillows didn’t give any support and caused me some difficulty sleeping. The bedding also had a few unknown stains on it. My friend tried to use the coffee maker in the room and there was old water left sitting in it and we had no idea how long that had been left there. Even after cleaning it, it didn’t look promising. The bathroom was nice but the biggest complaint is the toilet would make random sounds after being flushed that would last for awhile that sounded like water sloshing about. It would actually continue to make those sounds hours later. The room was a good layout and had nice amenities but I felt based on what I paid for two nights, the room itself could’ve been maintained better.

（由 Google 翻译）我们在这家酒店的体验非常令人失望，尤其是考虑到它的价格如此昂贵。从一开始，入住时间就非常晚，而且没有一位员工礼貌地帮我们搬行李。大堂没有卫生间，这对于等待入住的客人来说非常不方便。 我们房间里的马桶坏了。周六下午5点左右，餐厅（紧邻房间）里开始热闹的派对，直到晚上11点才停止。我们和至少10位其他客人一起投诉，但工作人员直到我们提到要住一个月才提供解决方案。他们最终在周四帮我们换了另一个房间。在新房间里，噪音减少了，但每次冲马桶的声音都很大。浴缸的水压很低，而且不知道哪个旋钮控制冷热水。 这不是一家传统的酒店——更换床单或打扫房间等服务需要额外收费。酒店有微波炉和共用的杯子、盘子等物品，但经常丢失，而且从不补货。 午夜过后，进入酒店的唯一途径是输入密码，但对他们来说，“午夜”意味着早上10点，这太荒谬了。酒店几乎完全没有沟通——如果你需要什么，你得打电话，然后等上30分钟左右。前台人员总是建议你打电话，而不是直接帮忙，而且他们不承担任何责任。他们也很粗鲁——客人进出时他们都不打招呼。我理解他们的工资可能偏低，但这不能成为他们粗鲁对待客人的借口。 简而言之，如果您正在寻找舒适、专业且热情好客的住宿，我们不会再来，也不推荐这家酒店。 （原文） Our experience at this hotel was very disappointing, especially considering how expensive it is. From the start, the check-in was extremely late for a hotel, and none of the staff had the courtesy to help us with our luggage. There are no restrooms in the lobby, which is very inconvenient for guests waiting for their room. In our room, the toilet wasn’t working properly. On Saturday around 5 PM, a loud party started in the restaurant (which is adjacent to the rooms) and didn’t stop until 11 PM. We complained, along with at least 10 other guests, but the staff offered no solution until we mentioned we were staying for a month. They finally moved us to another room on Thursday. In the new room, the noise was reduced, but the toilet made a loud sound every time we flushed. The water pressure in the bathtub was very low, and it wasn’t clear which knob controlled hot or cold water. This is not a traditional hotel – they charge extra for things like changing the sheets or cleaning the room. There was a microwave and shared items like cups and plates, but they were often missing and never restocked. After midnight, the only way to enter the hotel is with a code, but for them, "midnight" means 10 AM, which is absurd. Communication with the hotel is basically nonexistent – if you need anything, you have to call and wait around 30 minutes. The reception staff always tells you to call instead of helping directly, and they take no responsibility. They are also very rude – they don’t greet guests when entering or leaving. I understand they might be underpaid, but that’s no excuse for treating guests poorly. In short, we wouldn’t return and do not recommend this place if you're looking for a comfortable, professional, and hospitable stay.

（由 Google 翻译）强烈建议不要来这家酒店。服务太差，前台人员漫不经心，根本不帮助客人。墙太薄了，隔壁房间的动静都能听见。更糟糕的是，我被收了两次房费，当我打电话想解决这个问题并要求退款时，他们却一直绕圈子，根本不处理问题，然后就挂断了我的电话。工作人员极其粗鲁，而且就这个价格而言，附近有很多比这家更好、更漂亮的酒店可供选择。 （原文） strongly advise avoiding this place. The service is awful, and the front desk staff are inattentive and not assisting guest. The walls are so thin that you can hear everything from the neighboring rooms. To make matters worse, I was charged twice for a room and when I called to address the issue and request a refund they kept going in circles and never addressed the issue and then hung up on me. The staff are extremely rude, and for the price, there are many far better and more beautiful hotels in the area you can stay at in comparison to this one.

（由 Google 翻译）房间干净现代，空调安静。行李架旁边有一张长凳可以放行李，我很喜欢！房间里有一个带桌子的餐厅式卡座，还有一张单独的办公桌可以处理工作。 如果入住多日，您需要支付 56 美元的清洁费（见截图）。我预订时没注意到这笔费用。 （原文） Clean and modern rooms, quiet air conditioner. Beside a luggage rack, there is a bench to spread my luggage, which I loved! There’s a diner style booth with table, and a separate desk for catching up with work. For multi-day stays, you’ll have to factor in the $56 cleaning fees (see screenshot). I didn’t notice this fee while booking.

（由 Google 翻译）之前看过评论后，我对这次入住感到有些担心，但总体来说我真的很享受，虽然我觉得考虑到房间大小和酒店设施，价格有点高。如果价格更低一些，我还会再次入住。 地理位置优越，靠近公交线路，步行即可到达剑桥的许多主要景点。周边有很多餐厅和商店可供选择。房间非常干净舒适，但对于多人入住或携带大件行李的人来说可能有点小。前台确实提供行李寄存服务，尽管应用程序上显示不提供，但希望酒店能更正此信息。我住在四楼，即使在周五晚上，除了几把椅子被移动的声音外，屋顶酒吧也几乎没有噪音。走廊里提供微波炉/饮水机/额外的餐具/洗漱用品，我非常感激！值得注意的是，每件物品只允许带一件，其他物品需自行购买（卫生纸包含在内）——这听起来很廉价/吝啬，而且这家酒店的日费也不算特别低，也负担不起。房间里有洗发水/护发素/香皂/吹风机和冰箱。可以轻松将电视连接到手机进行娱乐。房间不允许将温度设置在20摄氏度以下。浴帘很薄，使用水槽或冲马桶后，管道有时会发出很大的吱吱声。该应用程序在酒店信息和聊天帮助选项方面有很多不足之处，回复需要很长时间，而且客服人员并不总是知道自己在做什么。 我不是一个在意酒店花哨装饰的人，这个地方非常适合我的需求。我来这里是为了工作，没有支付住宿费用。我体验很棒，但如果我自掏腰包，单凭价格我不确定是否会再次入住。如果价格根据现有设施和服务水平更合理，我很乐意再次入住。 （原文） I was nervous about my stay based on reviews, but I really enjoyed it overall though I do think the price is steep for the size of the rooms and the hotel amenities. I'd stay again if the price was lower. Location is excellent and very close to transit lines, but also within walking distance to many major Cambridge attractions. Fantastic selection of restaurants and stores in the surrounding area. Rooms were very clean and comfortable though might be small for more than one person or if you have large luggage. Front desk does offer luggage storage until check-in despite the app saying that they do not, would love to see this info corrected. I was on the 4th floor and even on a Friday night there was minimal noise from the rooftop bar aside from a few chairs being moved. I really appreciated the microwave/water dispenser/extra cutlery/toiletries in the hallway! Worth noting that you were only allowed to take one of any item and that you were otherwise expected to purchase your own (toilet paper included) - this reads as cheap/stingy and the daily rate for this hotel isn't particularly low or affordable to warrant this. Room included shampoo/conditioner/soap/hair dryer and a fridge. Easy to connect the TV to your phone for entertainment. Rooms don't allow you to set the temperature below 20C. Shower curtain was flimsy and the plumbing sometimes squeaked loudly after using the sink or flushing the toilet. The app leaves a lot to be desired in terms of the available information about the hotel and the chat help option, it takes a long time for someone to respond and the agents don't always know what they're doing. I'm not someone who cares for a lot of bells and whistles in my hotels, and this place suited my needs really well. I was here for work and did not cover the cost of my stay. I had a great experience but if I was paying out of pocket I'm not sure I'd choose to stay here again solely based on the price. If the rate was more reasonable based on the available amenities and level of service I'd be happy to stay again.

大家以后可不要去这家赌场赌钱要小心，我这次在这家赌场玩了四个晚上，本来赌场卡还有148积分，去里面中餐馆买吃的，赌场卡给服务员看了下她说还有148积分，然后点餐点完了，服务员去后台一会儿时间再出来，告诉我你的卡里面积分都没有了，大家平论一下，你说这么大赌场，就怕被客人拿卡免费吃饭都舍不得，还想做生意，所以我昨晚上非常生气😡要求马上签合同以后都不来了，刚开赌场还没几年就很小气，非常多的客人投诉这家赌场，连昨晚上给我签字合同员工，都說这家赌场很小气，每天都有好几个客人，在赌场签字签合同，以后都不来了，所以说大家以后还是不要去这家赌场玩了，宾州有一家金沙赌场，哪边不错赌场积分给了很高，而且每次有节假日，都会免费送1000的VISA卡给大家买东西吃，真的很好👌波士顿这家赌场是我见过最小气，而且最会耍手段的一家，而且里面员工态度非常恶劣，大家真的可不要去了。

这赌场的提款机太离谱，钱提不出来也就算了，还能收手续费，更离谱的是查看一下余额也收人家手续费，我不希望我会再去光顾他

色香味俱全的一次体验，因为没想到会在波士顿重现拉斯维加斯的繁荣

除了装修可以，服务态度不好，卫生间非常脏，浴缸🛀都是污垢。吃的东西超级难吃。

浴缸🛁永远都是脏的， 没有洗干净。 每次睡完皮肤过敏

豪华，好，赞

不要在这里赌博！赌场出千的！ 外地来的朋友小心！尽可以不要在这个垃圾赌场赌

我在这里住了8天，前6天是在hotle.com定的，后边两天分别续订，而这个酒店收了我三次150美金的押金，一共450美金，而直到现在我已经俩开酒店3天了，8天前的押金还没有退还给我，只是有两笔23块钱的更改，如此的混乱，不知道何时我的钱才可以被返回，太混乱的收费了.而且没有人跟我出来解释，我去找了酒店前台告诉我3-5个工作日会返回，但这是这种返回方式我看不懂.一星都不想给.我只是想要把这些信息说出来

（由 Google 翻译）昨晚和一位大学朋友来这里喝了一杯。这是我们第一次住这家酒店。我们首先注意到的是大堂的漂亮和香气。Brian热情地接待了我们。他非常友好，还给我们推荐了很棒的饮品。我跟他说我们饿坏了，他推荐了酒店内的餐厅，还给了我们一张饮品券。食物和浓缩马提尼都很棒。我们下楼后，他特意和我们确认了入住情况，确保我们对一切都满意。我们一定会再来的。他甚至主动提出在大堂酒吧帮我们拍照。感谢Brian的优质服务！！！ （原文） Stopped by for a drink with a college friend last night. It was our first time at the hotel. The first thing that we noticed was how nice the lobby is and how good it smelled. We were greeted by Brian. He was so friendly and made great recommendations for drinks . I mentioned we were starving and he recommended the restaurant on site and offered us a drink voucher. The food and espresso martini were delicious . When we came back down, he checked in with us to make sure we were happy and satisfied with everything. We will definitely be back. He even offered to take our photo at the lobby bar. Thanks Brian for your great service!!!

（由 Google 翻译）我们从英国来波士顿旅游，在波士顿住了五天。如果您想住在交通便利的中心地带，这里地理位置绝佳。 我们抵达时，前台主管格伦·梅斯热情地接待了我们。他热情周到，还给我们安排了一间位于顶楼的漂亮房间，可以欣赏到绝佳的城市景观。我们所需的一切，他都随时待命，并且在我们询问周边地区和景点时非常乐于助人。 酒店拥有一个带酒吧的屋顶露台，以及一个带酒吧的漂亮室内休息室/餐厅。从客房服务到酒店管理人员，我们全程都提供优质的服务。 如果我们下次再来波士顿，我们一定会再次入住这家酒店。10/10。 （原文） We stayed in Boston for 5 days visiting from the UK. Excellent location if you want to stay quote central to everywhere. We were greeted by Glenn Mace who's the front desk supervisor when we arrived. He was very welcoming and attentive plus gave us a lovely room on the top floor which had great views of the city. Anything we wanted or needed he was always to hand and was super helpful when it came to the area and places to visit. The hotel boasts a rooftop with a bar and a nice indoor lounge/restaurant with a bar too. Great service all round from Housekeeping all the way to management. We will definitely return to this hotel in Boston if we were to revisit the city. 10/10.

（由 Google 翻译）我们在万圣节周末入住里维尔酒店两晚。我之前也住过这家酒店，记得当时的服务要好得多。 办理入住手续很顺利，没有任何问题。我预订了一间带浴缸的房间，酒店告诉我我们入住的房间有浴缸。我们第一个房间的阳台是敞开式的（我很喜欢这一点），但是窗帘破损严重。房间里没有浴缸，但我刚发现这一点，酒店就打电话来道歉，并在我们没有要求的情况下给我们换了房间。前台经理亲自到电梯口迎接我们，这样我们就不用下楼了。新房间里有一个很深的浴缸，窗帘也没有破损，但是不能使用阳台（有点遗憾，但还可以接受）。 总的来说，我们这次入住体验很愉快，没有发生什么意外。服务方面我本来可以给更高的评价，但是当我打电话要求把杯子送到房间时，他们一直没来，我只好去前台问，他们又让我去楼上的餐厅，结果我在吧台等了很久才有人注意到我。 除此之外，浴缸的储水能力很差，用的时候经常漏水。 酒店位置绝佳，就在剧院区，离唐人街也很近（步行即可到达）。床也很舒服（稍微有点硬，但还是挺柔软的）。 虽然我不会拒绝入住这家酒店，但我觉得它并没有达到我预期中400美元一晚的房间的水平。 （原文） We stayed at the Revere for 2 nights on Halloween weekend. I've stayed before, and recall much nicer service. Check in was friendly, no problems. I had requested a room with a bathtub. I was told the room we were given had one. Our first room had a balcony that was open (love that) though there were largely rips in the curtain. It did not have a bathtub, but no sooner did I notice than they called us, apologized, and switched rooms without having to ask. The front desk manager met us at the elevator so we didn't have to go back down. The new room had a deep bathtub, no torn curtains, but no access to the balcony (bummer, but not a deal breaker). We had an overall uneventful and pleasant stay. I would have given higher reviews for service, but when I called to have some glasses brought up to the room, they never came, and I had to go to the front desk to ask, and they referred me to their restaurant a floor above where I had to wait for someone to notice me at the bar. Aside from that, the bathtub had a hard time holding water and drained while using it. The location is amazing, right in the theater district and very close to Chinatown (walking distance). The bed was also very comfortable (just slightly on the firm side, but still a bit plush). While I wouldn't NOT stay here, I don't think it met my expectations of a $400/night room.

（由 Google 翻译）这家酒店位置绝佳，就在波士顿公园旁边。房间宽敞、安静、干净，带阳台，视野开阔。不过价格不算便宜。 员工非常友好。 是探索波士顿的理想下榻之处。步行 5 分钟即可到达绿线和橙线地铁站。 强烈推荐！😍 （原文） Schönes Hotel direkt an den Boston Commons. Grosszügige, ruhige und saubere Zimmer mit Balkon und super Ausblick. Preislich zwar nicht bei den günstigsten dabei. Sehr nettes Personal. Perfekter Ausgangspunkt um Boston zu erkunden. Green Line und Orange Line in 5 Minuten zu erreichen. Kann es nur empfehlen😍

（由 Google 翻译）这家酒店位于波士顿市中心，步行即可到达许多很棒的餐厅！房间很不错，虽然所有房间的装饰风格都一样，都是革命主题/图片。每个房间都有一个小阳台，这点很棒！ 我们一行六人办理入住手续时感觉有点混乱。酒店不提供免费早餐，咖啡服务要到早上7点才开始，这对于像我这样的早起者来说有点不方便。酒店内有一家餐厅，食物很美味，而且他们还提供客房送餐服务，从早上7:30开始。 （原文） The hotel is in the heart of Boston, within walking distance of a lot of amazing restaurants! The rooms are nice, although they all have the same revolutionary theme/pictures within. Every room does have a small balcony space which was nice! Check in seemed a bit confusing for our group of six. They don't have any complimentary breakfast, and coffee service doesn't start until 7am, which is tough for an early riser like myself. They do have a restaurant on the premise which made tasty food, and they do offer room service starting at 7:30am.

（由 Google 翻译）我们来这里度蜜月/庆祝周年纪念/生日！地理位置绝佳，步行最多30分钟就能到达我们想去的地方。周围环境感觉很安全。大堂的装饰与酒店主题相得益彰，屋顶酒吧看起来很酷！ 房间确实有些陈旧。天花板上有一些严重的水渍，油漆和地毯都磨损了。空调老化/略有异味。瓷砖/淋浴看起来需要一些细心的维护（水泥浆看起来很旧）。浴室里的灯光闪烁等等。不过，尽管房间感觉很陈旧，但房间感觉很干净，客房服务也做得很好（我对清洁很挑剔）。 也想强调一下酒店的员工，为我们办理入住的Abdul非常友好，他尽力推荐了我们周围的美食。他的客户服务非常到位！Glenn非常贴心地为我和我丈夫拍了照片，而且非常亲切，我们很享受和他聊天！我提前打电话确认酒店的时候，Thomas 在电话里也非常专业。 总的来说，这次住宿体验非常好，唯一的不足就是房间太旧了，而且这家四星级酒店竟然没有礼宾服务。我很喜欢这里独特的主题、优越的地理位置、亲切的员工以及公共空间。 （原文） Went for our babymoon/anniversary/birthday! The location was perfect for being within a max 30 minute walking distance from everything we wanted to do. Area felt safe. Lobby was nicely decorated to the hotel theme and the rooftop bar was cool looking! Room was definitely tired and old feeling. Ceiling had some pretty bad water stains, worn paint and carpet. Aged/slightly smelly AC unit. Tile/shower looked like it could use some tlc (the grout was very old looking). Flickering light in bathroom, etc. HOWEVER, despite the room feeling very dated, the room felt clean, housekeeping did a good job (and I'm picky about cleanliness) Wanted to highlight some staff too, Abdul who checked us in was very nice and made made a great effort to give us good recommendations for food around us. His customer service was spot on! Glenn so kindly took pictures for my husband and I, and was very personable and we enjoyed chatting with him! Thomas was also very professional on the phone when I called ahead to confirm our hotel. Overall a very good stay, my only complaint is the very aged room and the lack of a concierge for a 4 star hotel. Loved the unique theme, the location, the personable staff, and the public spaces.

地方靠近唐人街，房间干净卫生，比较小，停车场有代客停车服务，收费55美元天，可以多次进入。进入酒店要走一层楼梯到二楼才能座电梯上楼去房间，不方便。

性价比还可以的，地理位置靠近市中心； 住的舒服，干净卫生； 会员提供免费Wi-Fi； 提供给残疾人或者老年人客房的卫浴间，尤其在淋浴区以外，地面设计不大合理，存有积水 其他的服务还是不错的 （顶灯和排气扇一体的地方需要清洁，有灰尘）

正 交通方便 服务一流

（由 Google 翻译）房间干净宽敞，床很舒服！我喜欢定制的电视迎宾屏幕和宽敞的浴室。地理位置优越，员工乐于助人！健身房和泳池区也很不错。我朋友在浴室里卡了几分钟，小心门上的锁，哈哈。 （原文） Clean and spacious rooms with comfortable bed! I love the customized TV welcome screen and the spacious bathroom. Nice location and helpful staff! They had a nice gym and pool area. My friend got stuck in the bathroom for a few minutes watch out for the tricky lock on the door haha.

（由 Google 翻译）我在去这家酒店的路上（预订之后！）看到一堆差评，心里有点忐忑，但最终还是惊喜地发现。我们的房间足够宽敞，非常干净，床也很舒服。酒吧的酒水很丰富，调酒师也很棒。他热情友好，办事效率高，人品也很好。前台工作人员很热情，帮我们找到了附近的自行车道，还推荐了一些餐厅。我一定会再来的。地理位置也很棒，就在地铁站和很多餐厅旁边。 （原文） I read a bunch of bad reviews on my way to this hotel ( after making the reservation!)so I was nervous but I was pleasantly surprised. Our room was spacious enough and very clean with a comfy bed. The bar was well stocked and the bar tender was great. Friendly and efficient and great personality. Cares about his craft. The front desk staff was helpful about finding us a bike path nearby and offered restaurant suggestions. Would definitely return. The location was great too. Right by the T and lots of restaurants.

（由 Google 翻译）这家酒店地理位置优越，就在塔夫茨医院急诊部对面。选择房间时，务必确认房间位于大楼的哪一侧，因为您要么会想选一个正对救护车入口的房间，要么就得带上耳塞睡觉。酒店代客泊车很方便，但每日停车费相当高。撰写这篇评论时，房价为每天 68 美元。酒店餐厅提供精选当地美食以及一些经典的家常菜，例如汉堡。餐厅设有酒吧，服务人员热情友好。总的来说，酒店干净整洁，维护得也很好。就连自来水的质量都让我印象深刻。我不确定波士顿其他地方的水质如何，但您绝对可以放心饮用房间里的水。我知道评论水质有点奇怪，但您懂的。 （原文） This Hotel is conveniently located right across from the Tufts Hospital Emergency Department. When choosing a room, make sure you know which side of the building you are considering because you will either want to pick a room that is opposite the ambulance entrance, or bring ear plugs for sleeping. The valet parking is convenient, but the hotel daily rate is pretty high. It was $68 per day at the time of this review. The restaurant in the hotel serves a nice selection of local fare as well as some comfort classics like a burger. They have a full bar and friendly staff to serve you. Overall, the hotel is clean and appeared well maintained. I was even impressed by the quality of the tap water. I'm not sure about the rest of Boston, but you can definitely drink the water in your room. I know this is a weird thing to review, but IYKYK.

（由 Google 翻译）过去两年，我在这家酒店住过至少八到十次，每次来波士顿，我都会选择这里。我儿子就读于爱默生学院，从逸林酒店步行五分钟就到了。我最初也是通过逸林酒店找到这家酒店的——虽然我绝对是希尔顿的忠实粉丝，每次找酒店住宿，我都会优先考虑希尔顿。酒店本身的建筑略显老旧，但房间经过翻新，清新、干净，而且非常舒适。酒店的床铺简直是天堂，我每次都能睡个好觉。作为一个独自旅行的女性，我在这里也感到很安全。酒店大堂有一个很棒的酒吧，还有一家24小时营业的商店出售小吃和饮料，在漫长的一天之后，这里非常方便。而且结账也是自助的，更加方便。（酒店内还有一家星巴克，这也是一个额外的福利。）酒店位于市中心，从这里步行几乎可以到达波士顿的任何一个热门景点。如果您正在寻找舒适、干净、价格不太贵的酒店，那么这家酒店是您的最佳选择！ （原文） I've stayed at this hotel at least 8-10 times over the past 2 years, and it's always my go-to when visiting Boston. My son is a student at Emerson College, which is a 5-minute walk from the DoubleTree, which is initially how I found it -- though I'm definitely a Hilton girl and will always seek out that brand above others when looking for a place to stay. The building of the hotel itself is a little older, but rooms are updated, fresh, clean, and so comfortable. The beds are heavenly, and I always have a great sleep here. As a woman traveling alone, I also always feel safe here as well. The lobby has a great bar, and then there's a shop that sells snacks and drinks 24/7, which is so convenient after a long day. It's a self-checkout too, making it even easier. (There's also a Starbucks on-site, which is a bonus.) The hotel is centrally located, and you can walk to pretty much any of Boston's hot spots from here. If you're looking for a comfortable, clean, not-too-expensive hotel, don't sleep on this one!

（由 Google 翻译）无论是商务旅行还是探索这座城市，我都会向所有人推荐这家酒店。它地理位置绝佳，步行即可到达众多景点。走进大堂，立刻就能感受到轻松高档的氛围（闻起来还很香）。酒吧也非常温馨宜人。从停车到提前办理入住，工作人员都非常热情周到。离开时，我表达了一点小担忧，总经理汤姆·桑塔尼洛 (Tom Santaniello) 立即处理了，并确保我们对入住体验百分百满意。如果您来波士顿旅游，一定要入住波士顿人酒店！ （原文） I would recommend this hotel to ANYONE whether it be a business trip or just to explore the city. It is in the absolute PERFECT location with so many places to visit in walking distance. As you walk into the lobby you immediately notice the relaxing upscale ambiance (that smells delightful). The bar was very inviting. The staff were so welcoming and helpful, from parking our car to checking us in early. Upon departure I expressed a small concern and the General Manager, Tom Santaniello addressed it immediately and made sure we were 100% satisfied with our stay. If you are visiting Boston, stay at The Bostonian!!

（由 Google 翻译）这家酒店的位置简直完美。从这里步行几乎可以到达任何地方。房间干净明亮。我们给四星评价是因为马桶冲水时声音很大，而且淋浴的水一直不热。不过，这些小问题在这次旅行中不算什么。工作人员非常友好和专业。退房后他们会提供行李寄存服务，这样你在波士顿的最后一天就不用拖着行李满城跑了，真是太方便了。如果你有多余的钱，他们提供的代客泊车服务也非常棒。以后我们一定会再住这家酒店。 （原文） The location of this hotel is absolutely perfect. You can walk almost anywhere from here. The rooms were clean and bright. The 4-star room rating is due to the toilet making an awful sound when flushing and the water in our shower never got hot. These things are minor in the grand scheme of the trip though. The staff were incredibly friendly and professional. They offer to store your luggage after checkout so you don’t have to drag it all around town on your last day in Boston which was so convenient. The valet service offered is also fantastic if you’ve got the extra coin for it. We will absolutely be staying with them in the future.

（由 Google 翻译）这家酒店价格高得离谱，令人失望。我们全家整个旅程都只能洗冷水澡，因为房间里的水一直没热水。他们说等几分钟水就会热起来。我站在淋浴间等了20分钟热水，结果热水始终没来。阳台门把手坏了，门关不上，更让人觉得冷（在外面待了一整天，回到房间还要洗冷水澡，房间又冷）。酒店破旧不堪。餐厅更是让人反感，每次路过都能闻到一股令人作呕的下水道臭味。我们看到有人在那里吃饭，也许还不错，但这股味道实在太恶心了，我们每天晚上都能闻到。房间陈旧，亟需维修。淋浴喷头的盖子松动，都快掉了。水槽排水不畅，我发现水是从管道漏到地板上的。床还算可以。当时在这家酒店和附近另一家酒店之间犹豫不决——考虑到价格差异，我真希望当初选了另一家。酒店员工总体来说还不错，尤其是代客泊车员/行李员。前台工作人员也很友善。酒店位置很好，也就仅此而已了。 （原文） This hotel, for the price, is insanely over priced and disappointing. My family took cold showers the entire trip because the water wouldn’t get hot in our room. They claimed that if we give it a few minutes it’ll warm up. I spent 20 minutes standing in the shower waiting for hot water that never came.Balcony door handle was broken, so the door wouldn’t stay shut adding to the coldness (after being out in the cold all day, coming back to the room to deal with cold showers and a cold room ) hotel is run down. The restaurant is extremely off putting because every time we walked by it, it had a disgusting sewage smell. We did see people eating there so maybe it’s decent, but the smell grossed me out and we noticed it every single night. Outdated rooms that need maintenance. The shower handle cap was loose/falling off. The sinks wouldn’t drain well and I realized was leaking onto the floor from a pipe. Beds are okay. Was between this hotel and another nearby — for the price difference I wish we should have gone with the other one. Staff were nice overall especially the valet /bellhops. People in front desk were kind as well. It’s in a good spot and that’s about it.

（由 Google 翻译）这家酒店的地理位置简直完美！它位于一个非常适合步行的区域，靠近自由之路沿线的酒吧、餐厅以及所有你想参观的历史景点。北端的意大利餐厅是波士顿最好的餐厅之一，而且离这家酒店非常近。波士顿人酒店的员工友善热情，乐于助人。提前在手机上办理入住非常便捷，可以节省您亲自办理入住的时间。代客泊车服务非常方便，虽然需要额外付费，但您无需担心停车问题，对我们来说，这绝对物超所值。我们最喜欢朱丽叶阳台房，打开窗户就能欣赏到法尼尔厅和昆西市场的壮丽景色。如今，能在酒店房间里打开窗户呼吸新鲜空气真是难得，也太需要了！房间虽然有些老旧，但总体来说很干净。我从小就在波士顿及其周边地区生活，这里可能是我最喜欢的地方！ （原文） The location of this hotel is everything! It is in a section of town that is very walkable and in close proximity to freedom trail pubs, restaurants and all the history that you want to see. The north end Italian restaurants are some of the best in Boston and so super close to this hotel. The staff at the Bostonian are nice and can be accomodating. Checking in ahead of time on your phone is a breeze and saves time when you check in in-person. Valet parking is a huge help, for an extra fee so you don't have to worry about parking & to us it is definitely worth not having to deal with it. The Juliet balcony rooms are our favorite and we love opening them up to that fantastic view of Fanieul Hall & Quincy Market. To be able to open up a window and get fresh air in a hotel room these days is definitely rare and so needed! The rooms are older and outdated a bit, but mostly clean. I have grown up staying in and around Boston and this may be my favorite location!

（由 Google 翻译）房间非常舒适宽敞，品质上乘，还配有壁炉。唯一建议是羽绒被可以再厚一些。波士顿比较冷，这羽绒被更适合夏天使用。早餐很棒。酒店位置靠近意大利区，方便前往一些美食餐厅。 （原文） The room was very comfortable, large, high quality with a fire place. The only thing I would recommend would be a thicker duvet. Boston gets cold and the duvet was more appropriate for the summer. Breakfast was very good. The hotel is located close to the Italian quarter - a good location for some good dining.

（由 Google 翻译）疑似骗局：客房服务人员拿走了我留在房间里的备用房卡，而我并没有退房！我担心他们之后会用客人的房卡进入我的房间。 我在这里住了两晚。两天我都挂了“请勿打扰”（DND）的牌子，但客房服务人员每次都无视它。 入住第一天，我一整天都不在房间。酒店给了我两张房卡，但我把其中一张落在了房间里。我挂了“请勿打扰”的牌子，但客房服务人员还是进了房间。起初我以为是误会。我向前台要了新的洗漱用品，他们说会告诉客房服务人员在打扫房间的时候送过来。我说我不需要打扫，所以前台直接把洗漱用品给了我。我当时想，也许前台没有取消客房服务。 第二天，我开始收拾行李和打扫房间，因为我要退房了。这时我才发现找不到第二张房卡了。我没注意到房卡不见了，因为放房卡的地方桌子上堆满了其他文件。我确定包里没有房卡，还特意检查过是不是掉在地上了。后来我才想起来，除了前一天的客房服务人员，其他人都没进过我的房间。客房服务人员没有理由拿走房卡，因为很明显我还在房间里。我把情况告诉了前台，然后出去了一个小时去吃早餐，之后才正式退房。 吃完早餐后，我回到房间洗漱。这时我听到有人敲门，客房服务人员竟然进了我的房间，尽管我已经挂了“请勿打扰”的牌子。我严厉地告诉他们“请勿打扰”的牌子挂着，他们为什么要进来。退房的时候，我把这件事也告诉了前台。 这个地方非常不安全。我觉得客房服务人员是故意拿走我的房卡，好让别人冒充客人进我的房间。 我以后再也不会住这里了。 （原文） Possible con game: Housekeeping took the extra keycard that I left in my room and I was not checking out! I worry they were planning to enter my room later using a guest keycard. I stayed here for two nights. I had the Do Not Disturb (DND) sign on my door for both days and housekeeping ignored it each time. The first day of my stay, I was away from my room the whole day. I had been given two keycards, but I left one behind in my room. I had put the DND sign on my door, but housekeeping still came into the room. At first I thought it was a misunderstanding. I had asked the front desk for new toiletries and they were going to tell housekeeping to bring it during the room cleaning. I said I didn’t want cleaning, so the front desk gave me the toiletries directly. I thought maybe the front desk didn’t cancel a housekeeping order. The next day, I start packing and cleaning because I was checking out. I realize that I cannot find the second keycard to my room. I didn’t notice the card was missing because I had other papers on the desk where the card should have been. I definitely didn’t have it in my bag and I checked to see if it fell on the floor. Then, I remembered that the only other people to enter my room was housekeeping the previous day. There was no reason for housekeeping to take the card because it was clear I was still occupying the room. I told the front desk what had happened and I left for an hour to pick up breakfast before I officially check out. I came back to my room to wash up after breakfast. I heard a knock at the door and housekeeping entered my room even though I had put the DND sign on my door. I told this person sternly that the DND sign was up and why are they entering. When I checked out, I told the front desk about this second incident. This place is very unsafe. I think my keycard was purposely taken by housekeeping so someone could pretend they were a guest and enter my room. I will not be staying here again.

（由 Google 翻译）我对这家酒店唯一不满的地方就是周五和周六晚上，夜店的音乐一直持续到凌晨一点左右，盖过了我的白噪音机。不过除此之外，我的住宿体验很棒，走了一整天路之后，泡个热水澡简直是我的救星。我肯定会再次预订。 （原文） The only complaint I can give this hotel is on Friday and Saturday night the music of whatever club could be heard over my noise machine til about 1 am. But other then that my stay was great and the bathtub was my poor feet saving grace after walking all day. I would definitely book again.

（由 Google 翻译）酒店位于一个非常繁华的地段。如果您不介意熬夜到凌晨三点，听着警笛声、酒吧和夜总会的喧闹声，那么这家酒店非常适合您。我花了不少钱升级了房间，但我觉得物有所值。非常失望，我浪费了升级费用。房间非常拥挤，感觉很拥挤，空间很小。浴缸的排水管散发着污水味，这实际上使我们整个房间都散发着污水味。房间非常陈旧。马桶冲不了水，到达时水槽里有头发。 这是我第二次入住这家酒店。第一次入住感觉还不错。我打算再试一次，但绝对不会再来了。 （原文） Hotel is located in a very busy area. If you’re OK with staying up until three in the morning, listening to sirens people screaming, and the loud banging sound of bars and nightclubs then this hotel would be fine for you. I upgraded our room which came at a high cost, But I figured it would be worth it. Very disappointed I wasted money on the upgrade. The room was very congested and felt crowded, There wasn’t a lot of space. The bathtub had a sewage smell coming from the drain, Which actually made our entire room smell like sewage. The rooms are very dated. Toilet would not flush, There was hair in the sink upon arrival. This was my second time saying this hotel. The first time was not as bad. I was giving it another try, but will definitely not be back.

（由 Google 翻译）波士顿W酒店是我第一次入住W酒店。我之前住过万豪旗下其他“最高”豪华酒店，比如丽思卡尔顿酒店（尤其推荐京都丽思卡尔顿酒店，至今仍是我住过的最棒的酒店之一）和EDITION酒店。作为一家“豪华”酒店，与我之前住过的其他酒店相比，波士顿W酒店的体验并不令人失望，但肯定非常不尽如人意。如果我的体验是在游乐场之类的地方，那我肯定不会入住这家酒店，而且我在许多游乐场的体验肯定比波士顿W酒店好得多。 服务和员工都非常友好，但还有一些小改进空间。房间迷你吧台上放着耳塞（菜单上没有写，哈哈），考虑到噪音，我肯定需要一些，即使噪音对我来说也还可以忍受。但当两位工作人员送来叉子和拖鞋到我房间时，我问他们是否免费提供耳塞，他们都回答说“我不知道”。那天我退房的时候，客房服务人员早上9点就敲门问我们是否需要打扫房间。我们告诉她几个小时后就要离开了。但我觉得这种档次的酒店（或者任何酒店）都应该在这类事情上做得更好一些。我不会因为体验不好而扣分，总体来说服务还不错，只是想指出一些可以改进的地方。 由于字数限制，其他部分的评论将单独放在其他版块。 应该多拍些照片来配合这篇评论 : ( （原文） My stay at W Boston is my first time at a W hotel. I have been to other hotels at marriott's (highest) "luxury tier", such as Ritz Carlton (shout out to Ritz Carlton Kyoto, still one of the best stays ever) and EDITION. As a "luxury tier" hotel, compared to other properties I stayed in before, the experience in W Boston wasn't disappointing, but very underwhelming for sure. If my experience was at a fair field or something then I would give it a pass and I definitely had much better experience at many fair fields than W Boston. The service, staffs are all very friendly but could have some small improvement. The room got some earplugs right on the mini bar (not written on the menu lol), considering the noise, I could def use some, even the noise was somewhat tolerable for me. But when two staff came to deliver some forks and slippers to my room, I ask if those ear plugs are complimentary, they both like "I don't know". Then on the day I was checking out of the hotel. The room service knocked on my door at 9AM asking if we need to clean the room. We told her we were leaving in a few hours. But I feel like a hotel at this caliber (or maybe any hotels) should have better coordinations on things like this. I am not taking off any stars based on experience of the service and it is fine overall, but just to point out some improvements could be done. Other parts of the reviews are in the separate sections due to word limits here. Should have taken more photos to accompany this review : (

（由 Google 翻译）我们非常喜欢房间，床很舒服，还有很多额外的座位。餐厅的食物很棒——所有调酒师的服务也都很棒！这次入住最棒的部分是热情友好的客户服务，远超预期，尤其要感谢 欢迎大使保罗。退房后我们不得不寄存行李，回来取的时候，他留下来陪我年迈的母亲聊天，让我换衣服，并确保我们一直舒适地待到接我们的车来。他真心关心我们，尽心尽力确保我们顺利离开。他真是个既善良又专业的人！餐厅里的卡波看到我们不知所措，立刻跑过来帮我们找座位，还多次过来询问我们是否一切顺利，他真的很喜欢和人打交道！早餐时，我们的服务员立刻记住了我们前一天的要求，即使餐厅很忙，也对我们照顾得无微不至。前台的梅根也热情周到，不仅帮我们办理退房，还花时间与我们聊天，分享我们即将参加的家庭宝宝派对的喜悦，真是太可爱了！W酒店的设施固然很好，但这些员工让我们的入住体验更加完美！非常感谢他们！ （原文） Loved our room with really comfy beds and great additional seating. Restaurant food was great - all bartenders give great service, too! Best part of our stay was the outstanding, above and beyond, warm and friendly customer service, especially from Paul, the welcome ambassador. Had to leave our bags after checkout, and when we came back to get them, he stayed and talked to my elderly mom while I changed, and made sure we stayed comfortable until our ride came. He truly cared about us and was above and beyond aware of making sure we had an excellent departure. Such a kind and professional person! Cabo in the dining room saw us looking lost and literally ran to us to help us with a table, stopped by many times to make sure everything was going great, and truly loves people! Our server at breakfast immediately remembered our requests from the day before and took great care of us, even though the restaurant was really busy. Megan at the front desk took went above and beyond as well, taking time to not just check us out, but to talk about our stay, share our excitement for the family baby shower we were attending, and was just lovely! W’s hotel amenities are very good, but these staff members made the stay and experience great! So appreciate them!

（由 Google 翻译）我们太爱波士顿W酒店了！我们和一大群人在这里住了几晚。每个人都住得很舒适，对房间设施也很满意。预订人员非常乐于助人（要特别感谢Sanola Shepherd的帮助！），还有我们超棒的现场礼宾员Emanuele Apprancati。我和我的伴侣想预订一个偏僻的地方，一个新地方的晚餐。他帮我们找到了南端的大象步道（The Elephant Walk）。那里是完美的晚餐地点，也是我们新的最爱之一！我们迫不及待地想再来！ （原文） We love the W Boston Hotel! Stayed for a few nights with a large party. Everyone was comfortable and happy with the room accommodations. The booking staff was so helpful (shout out to Sanola Shepherd for making it happen!) and our amazing on site concierge, Emanuele Apprancati. My partner and I wanted dinner reservation off the beaten path and some place new. He got us into The Elephant Walk in South End. It was the Perfect dinner spot and one of new favorites! We can't wait to return again!

（由 Google 翻译）我们非常喜欢舒适宽敞、设施齐全的转角客房。伊曼纽尔知道我们来镇上是为了看附近的演出，还特意在房门上贴上了演员的照片！这真是太贴心了，我们会永远铭记于心。所有员工都非常友好热情，而且两天的早餐都很美味。 唯一的缺点是：这片街区太吵了。两个晚上我们都被外面的人吵醒了好几次（音乐、摩托车引擎声、喊叫声）。建议戴耳塞，或者使用白噪音应用程序/机器。 （原文） We loved our comfortable, spacious, and well-appointed corner rooms. Emanuel knew we were coming to town to see a performance nearby, and decorated our doors with pictures of the actors! This was an incredible touch and we will always remember it. Everyone on staff was friendly and helpful, and breakfast was delicious on both days. The only negative: the neighborhood is LOUD. On both nights, we were woken up multiple times by people outside (music, motorcycles revving, shouting). Wear ear plugs and use a white noise app/machine.

（由 Google 翻译）更新：正当我们以为情况不会更糟的时候——11月2日凌晨12点13分，火警警报响起，吵醒了我们全家。原来是楼下酒吧发生了斗殴，有人拉响了火警。混乱过后，外面响起了刺耳的警笛声，消防车和警车赶到了酒店。 ———————————————————————— 这大概是我住过的最差的昂贵酒店之一了。 我们花了600多美元一晚订了一间“特大床房”，不幸的是，房间正对着一条主街。晚上吵得要命，连婴儿白噪音机都盖不住夜店的低音炮、汽车喇叭声、刺耳的排气声和警笛声。 今天早上我跟前台反映过噪音问题，他们说我可以自费换到一间不临街的房间——否则，即使带着11个月大的宝宝，我们也只能忍受。这简直太荒谬了。窗户显然不是双层玻璃，就我们付的价钱来说，这种程度的噪音完全无法接受。 更糟糕的是，这家酒店的早餐价格高得离谱。酒店给了我们每天96美元的早餐额度，但我们两个大人加一个婴儿，早餐（包括小费）从来没低于120美元。一杯滴滤咖啡要8美元！一个水煮蛋要5美元。价格简直令人震惊。 （原文） Update: And just when we thought things couldn’t get any worse — at 12:13 a.m. on November 2nd, the fire alarm went off, waking up our entire family. It turned out that a fight had broken out downstairs in the bar, and someone pulled the fire alarm. The chaos was followed by loud sirens outside as fire trucks and police arrived at the hotel. ———————————————————————— This is probably one of the worst expensive hotels I’ve ever stayed in. We paid over $600 a night for a “mega king”room, which unfortunately faces a main street. It’s so loud at night that not even a baby sound machine can mask the club bass, car horns, loud mufflers, and sirens that go on throughout the night. I spoke to the front desk this morning about the noise and was told that I could downgrade (at my own cost) to a room not facing the main street — otherwise, we’d just have to deal with it, even with our 11 month old. That’s truly absurd. The windows are clearly not double-pane, and for the price we’re paying, this level of noise is completely unacceptable. On top of that, breakfast at this hotel is extremely overpriced. We were given a $96 daily credit, but we never spent less than $120 (including tip) for breakfast for two adults and one baby. Drip coffee is $8! One hard boiled egg is $5. Prices are just shocking.

（由 Google 翻译）我们在波士顿W酒店的入住体验一开始就很愉快：办理入住手续很热情，大堂热闹非凡，还有美味的饮品。可惜的是，一进房间，情况就变了。房间不太干净，浴缸排水口被一团令人作呕的头发堵住了。我们告诉前台后，他们只是把脏兮兮的排水口重新装回去就“修好了”。之后，我们再也不习惯用浴缸和淋浴了。考虑到酒店的价格和口碑，我们原本期待的要好得多。 （原文） Our stay at the W Boston started off on a high note, friendly check-in, a lively lobby, and delicious drinks. Unfortunately, things changed once we got to our room. It wasn’t very clean, and the tub drain was clogged with a wad of disgusting hair. When we told the front desk, they brushed it off, and maintenance “fixed” it by simply putting the dirty drain back in. After that, we didn’t feel comfortable using the tub or shower at all. For the price and reputation, we expected much better.

愉快的入住体验

（由 Google 翻译）我们在波士顿的Aka Back Bay酒店度过了一段难忘的时光。我们通过美国运通酒店集团预订，享受了诸多贴心服务，例如提前入住、延迟退房，以及升级到顶层套房，这真是一个惊喜。 酒店还提供了贴心周到的服务，包括特别的招待和放在我们房间里的手写便条，让我们倍感温馨。酒店本身美观舒适，地理位置优越。 最重要的是，服务非常出色。助理总经理Ryan和全体员工在我们入住期间都非常友好、知识渊博、乐于助人。他们对细节的关注和真诚的款待真正提升了我们的入住体验。 强烈推荐Aka Back Bay——我们期待再次光临！ （原文） We had an exceptional stay at Aka Back Bay in Boston. We booked through the American Express Hotel Collection and enjoyed wonderful benefits such as early check-in, late check-out, and a room upgrade to the penthouse, which was an incredible surprise. The hotel added thoughtful touches, including special treats and a handwritten note in our room, which made us feel so welcome. The property itself is beautiful, comfortable, and in a perfect location. Most importantly, the service was outstanding. The Assistant General Manager, Ryan and staff were friendly, knowledgeable, and accommodating throughout our stay. Their attention to detail and genuine hospitality truly elevated our experience. Highly recommend Aka Back Bay — we look forward to returning!

（由 Google 翻译）这家酒店绝对是我们住过的最好的酒店之一！地理位置优越，房间宽敞，而且完全符合宠物友好的标准。他们提供玩具、床、碗，几乎满足了狗狗的所有需求。最重要的是，工作人员的服务无微不至。特别感谢Keisi和Enisa，他们总是热情友好、细心周到、热情好客，把一切都做到了极致。感谢他们，我们的旅程绝对令人难忘。 （原文） This hotel was truly one of the best we’ve ever stayed at! The location is perfect, the rooms are spacious, and it’s the very definition of pet-friendly. They provide toys, a bed, bowls pretty much anything your dog might need, they’ve got it covered. On top of that, the staff goes above and beyond. A special shout-out to Keisi and Enisa, who made everything perfect always friendly, attentive, and welcoming. Thanks to them, our trip was absolutely unforgettable.

（由 Google 翻译）哇！我该从哪儿说起呢？这家酒店的客户服务简直太棒了。这是我们第一次来波士顿，体验简直无与伦比。入住时，前台小姐非常热情，甚至帮我们安排了提前入住。 我们跟她说第二天要给妈妈过生日，出门玩回来后，惊喜地发现一个漂亮的甜点盘，上面写着“生日快乐”，还有一张工作人员贴心的卡片。他们真的竭尽全力让我们的住宿体验变得特别。 房间一尘不染——打扫得一丝不苟——而且地理位置优越。步行几步或打车很快就能到所有地方。 强烈推荐入住这里！ （原文） WOW! Where do I even begin? The customer service at this hotel was absolutely amazing. It was our first time visiting Boston, and the experience could not have been better. When we checked in, the lady at the front desk was so kind and even arranged an early check-in for us. We mentioned that we were celebrating our mom’s birthday the next day, and when we returned from our outings, we were surprised to find a beautiful dessert plate with “Happy Birthday” written on it, along with a thoughtful card from the staff. They truly went above and beyond to make our stay special. The rooms were spotless — cleaned to perfection — and the location was ideal. Everything was either a short walk or a quick Uber ride away. I highly recommend staying here!

（由 Google 翻译）我最近因公出差入住A.K.A.酒店，从始至终体验都非常棒。酒店现代、干净，处处体现着对商务旅客的关怀——安静的客房、优质的Wi-Fi以及遍布酒店各处的舒适办公空间。 此次入住的一大亮点是卓越的服务。尤其值得一提的是门童克里斯，他给我留下了深刻的印象。他热情地迎接我，始终保持着专业的态度，并且竭尽所能地提供帮助。他的热情好客每天都让我倍感宾至如归。像克里斯这样的员工确实提升了宾客的入住体验。 总而言之，A.K.A.酒店是商务出行的绝佳选择。我下次一定会再次入住。 （原文） I recently stayed at Hotel A.K.A. during a business trip, and the experience was outstanding from start to finish. The property is modern, clean, and designed with business travelers in mind — quiet rooms, excellent Wi-Fi, and plenty of comfortable workspaces throughout the hotel. One highlight of my stay was the exceptional service. In particular, Chris, the doorman, made a noticeable difference. He greeted me warmly, was consistently professional, and went out of his way to be helpful. His hospitality set a welcoming tone every day. Employees like Chris truly elevate the guest experience. Overall, Hotel A.K.A. is an excellent choice for anyone traveling for business. I would absolutely stay here again.

（由 Google 翻译）这家酒店绝对值得五星好评！从入住到退房，服务都无可挑剔。代客泊车团队简直太棒了！他们超级细心、热情友好，每次我们取车或还车时都能认出我们。他们总是会问一些贴心的问题，真正关心我们，这让我们倍感温暖。 前台服务也堪称完美！真希望当时能把每个人的名字都记下来，好好表扬他们，因为每个人都尽心尽力，让我们的入住体验无比完美。他们的热情和专业精神让我们的入住体验提升到了一个新的高度。 特别要感谢我们出色的客房服务员 Catalina！她非常友善体贴，尤其了解带幼儿午睡的难处。我们的儿子非常喜欢她，她让我们感觉宾至如归。 我们每年都会来这个地区几次，这次入住之后，我们毫不犹豫地决定以后每次都会选择这家酒店。强烈推荐！ （原文） This hotel absolutely deserves 5 stars! From start to finish, the service was top-notch. The valet team was incredible! super attentive, friendly, and remembered us every time we dropped off or picked up our car. They always asked thoughtful questions and truly cared, which made such a difference. The front desk was a 10/10! I wish I had written down everyone’s names to give them the recognition they deserve because every single person went above and beyond to make our stay exceptional. Their warmth and professionalism made this experience feel truly elevated. A special shoutout to Catalina, our amazing housekeeper! She was so kind and accommodating, especially understanding how tricky nap times can be with a toddler. Our son adored her, and she made us feel so at home. We travel to this area a few times a year, and after this stay, there’s no question, we’ll be coming back here every single time. Highly recommend!

（由 Google 翻译）这家酒店位置便利，距离纽贝里街、波士顿公园和波士顿公共图书馆不到五分钟路程。附近有很多很棒的餐厅。步行10分钟即可到达唐人街。工作人员在我们抵达时以及入住期间都表现出色。每次我们入住酒店时，克里斯总是热情友好，热情好客。房间很干净。一切都很现代化。我一定会再来入住。我们通过美国运通酒店预订，因此享受了提前入住和延迟退房的便利。 （原文） This hotel was conveniently located with less than five minutes from Newberry Street, Boston Commons, Boston Public library. Lots of great restaurants nearby. Chinatown is a 10 minute walk. Staff were great upon arrival and throughout the Stay. Chris was always cheerful and welcoming everytime we came into the hotel. The rooms were clean. Everything was updated. Would definitely come back and stay again. We book thru Amex hotel collection, so we enjoyed early check in and late check out.

Pros: Good location, very close to MIT. The room is clean and comfortable with the color scheme. Cons: The hotel air conditioner has problems, adjust to 68 degrees room is not cool, the hotel corridor temperature almost to 78 degrees that look very hot. The toilet in the room is a child size, small and short. The noise of the small refrigerator in the room is very loud, affecting sleep. There is a problem with the design planning of the hotel, resulting in the curtains having to be drawn at any time during the day, otherwise there is no privacy. Finally, the hotel parking management seemed confusing and unclear, the staff lacked training, and when our family checked out and left the hotel in the morning, a man at the door chased after my husband asking if he had already paid for parking. And the fact that the parking staff had charged us $45 per night for parking when we returned to the hotel the night before! Conclusion: should not stay here again. 优点：地点好，去MIT很近。房间干净，配色舒服。 缺点：酒店空调有问题，调到68度房间也不凉快，酒店走廊温度差不多要到78度那个样子很热。房间里马桶是儿童size，小且矮。房间内小冰箱的噪音很大，影响睡眠。酒店设计规划有问题，导致白天任何时候都要拉窗帘，否则没有隐私。最后，酒店停车管理似乎混乱不清，人员缺乏培训，早上结账离店时，门口的一个人追着问你支付停车费了没有，而事实是前一天晚上回酒店时停车人员就收了45元每晚的停车费！ 结论：应该不会再住了。

IHG free night可兑换，能带狗狗，有酒店自己的停车位，河景房也很赞😍

（由 Google 翻译）我和家人在金普顿马洛酒店度过了一段美好的时光。工作人员非常友好热情（特别感谢迈克尔，他在我们入住期间非常细心地照顾我和家人）。酒店位置便利，坐落在一个可以俯瞰河流的美丽位置。这里是探索剑桥和波士顿的绝佳枢纽，步行即可到达。楼下的餐厅供应早餐，非常方便（而且美味）。大堂非常温馨，有壁炉，提供早间咖啡/晚间葡萄酒。房间感觉豪华舒适。我强烈推荐这家酒店给所有考虑在波士顿住宿的人！ （原文） I had an excellent time at the Kimpton Marlowe with my family. The staff were exceptionally friendly and welcoming (extra special thanks to Michael, who was very attentive of my family during our stay). The hotel is very conveniently located, in a beautiful spot overlooking the river. It was a great hub for exploring Cambridge and Boston. Extremely walkable. The restaurant downstairs was very convenient (and tasty) for breakfast. The lobby was very cozy with the fireplace and morning coffee/evening wine. The rooms felt luxe and were extremely comfortable. I strongly recommend this hotel to any considering a stay in Boston!!

（由 Google 翻译）在金普顿马洛酒店 (Kimpton Marlowe) 住得很愉快。地理位置无与伦比。我出差时住在这里，周末又延长了住宿时间。从机场乘拼车过来很方便。去哈佛、剑桥和市中心也很方便。周边环境优美，绿树成荫。酒店员工热情友好。房间确实有些年头了，但一切正常，而且很干净。 我唯一的建议是希望标示牌能更清晰一些。我们问前台水在哪里（不是房间里9美元一瓶的气泡水），前台只告诉我们有小瓶装的气泡水。我们发现每隔几层楼的制冰机旁边都有一个可以加水的地方，但很容易就错过了，因为没有标示牌说明有水供应。我们还遇到另一位客人也在健身房加水，所以这并非个例。 （原文） Had a great stay at the Kimpton Marlowe hotel. The location cannot be beat. I stayed here for a work trip and then extended my stay over the weekend. It was very easy to get here from the airport via rideshare. It was also easy to get to Harvard, Cambridge, and downtown. The surrounding area is beautiful and green. The hotel staff were nice and friendly. The rooms did show signs of age but everything worked well and it was clean. The only feedback I have is to have better labeled signs. We were asking the front desk where the water was (that wasn't the 9 dollar sparkling water bottle in the room) and were only told of the smaller bottled sparkling water. We found out there was a place to fill up water every odd floor by the ice machines but that was easily missed because there were no signs saying water was available. We also ran into another guest who was also filling their water bottle at the gym so it isn't an isolated request.

（由 Google 翻译）我们住了三晚，体验非常棒。停车很方便——三楼的停车场就在酒店入口旁边，非常方便。 前台工作人员始终热情友好，乐于助人。房间非常干净，床也很舒服。客房服务在我们入住期间做得非常出色。 晚上11点以后，我们隔壁的客人有点吵闹，但前台很快就处理了。房间隔音效果不太好，这一点需要注意。总而言之，这是一次非常棒的住宿体验。 （原文） We stayed for 3 nights and had a great experience. Parking was easy—ground level 3 is convenient and the hotel entrance is right there. Front desk staff were consistently friendly and helpful. The room was very clean, and the bed was super comfortable. Housekeeping did an excellent job throughout our stay. We did have noisy guests next to our door after 11 pm, but the front desk handled it quickly. Walls are a bit thin, so that’s something to keep in mind. Overall, an amazing stay.

（由 Google 翻译）今年我生日的时候，我和男朋友在金普顿酒店住了一晚，度过了非常愉快的时光。我们喜欢尝试波士顿周边的新酒店，这家酒店现在绝对是我们心目中的前二！酒店员工非常热情友好，包括为我们办理入住的Michael（他还特意安排了7楼的房间，真是个惊喜！），以及两位主持葡萄酒品鉴会的女士。房间比我们通常在波士顿住的酒店房间要大得多，我特别喜欢床头柜上的收音机这个小细节。酒店的景色美极了，地理位置也非常好，去波士顿市中心非常方便，或者也可以住在剑桥这边，步行15分钟就能到肯德尔广场。浴室的黑白配色也让我非常满意，水压超棒，淋浴间也很大。停车也很方便，而且酒店就在剑桥购物中心旁边——强烈推荐这家酒店！我们一定会再来的 :) （原文） My boyfriend and I stayed a night at the Kimpton for my birthday this year and we had the best time. We love trying new hotels around Boston and this is a top 2 for us now! The staff was so lovely, including Michael who checked us in (and gave us a great room on floor 7 for my birthday!) and the 2 women hosting the wine hour. The room was so big compared to what we typically get at Boston hotels and I loved the little touch of the radio on the bedside table. The hotel views were awesome and the location of the hotel made it very easy to cross the bridges into downtown Boston or stay on the Cambridge side and easily walk 15 mins to Kendall Square. Also really loved the bathroom with the white/black aesthetic and the water pressure was AMAZING with a very large shower. Parking was also a plus as well as being right by the Cambridge mall - can’t recommend this hotel enough! We will be back :)

（由 Google 翻译）我住了一晚，员工非常友好。我们也很喜欢酒店的葡萄酒时光——负责人人很好。房间很棒，设施齐全，所以我们什么都不需要打电话。真是个很棒的酒店！ （原文） I stayed for one night and the staff were very friendly. We also enjoyed the wine hour — the person in charge was really nice. The room was great and had complete amenities, so we didn’t even need to call for anything. Amazing hotel!

（由 Google 翻译）房间虽小，但非常舒适整洁。床很干净，床的两边几乎没有足够的活动空间。落地窗很漂亮，可以俯瞰城市。不过，空调的声音也产生了一些白噪音。 我们入住酒店的体验非常棒。工作人员非常热情友好。他们为我们提供了迎宾饮料和35美元的餐饮抵用金，我想这是为了抵消40美元的目的地费用。 入住后不久，我们在酒吧享用了迎宾饮料，我们都点了一杯招牌酒，说实话，它就像水一样。如果配上葡萄酒或啤酒可能会更好。 这家酒店的白天氛围与夜晚截然不同。早上，你会看到很多人在大堂里用手机或笔记本电脑工作。但到了晚上，有DJ表演，这里就变成了一个像夜店一样的地方。这在周三有点令人震惊！ （原文） The rooms are tiny, but incredibly comfortable and tidy. With a clean bed, there was barely enough wiggle room on each side of the bed to come and go. Beautiful floor to ceiling windows overlooking the city. The sound of the air conditioner, however, helped produce some white noise. Our welcome experience to the hotel was lovely. Staff were super engaging and kind. We were offered welcome drinks and a $35 credit towards food and beverage, I believe this is to offset the $40 destination fees that was charged. We had our welcome drinks at the bar, not long after check-in, and we both chose a signature drink, which admittedly was like water. Probably would’ve been better off with the wine or beer. The daytime vibe of this hotel is very different than the nighttime vibe. During the morning you see a lot of people on their phones are on their laptops working in the lobby. But in the evening, there is a DJ and it turns into what feels like a club. A bit shocking on a Wednesday!

（由 Google 翻译）看完演出后住了一晚。位置很方便。我看到有人说房间小，但就我而言，房间设施应有尽有。房间非常干净，床也很舒服。视野开阔，景色绝佳。我住在17楼，完全没有听到任何噪音。我一定会再次入住这里。 （原文） Stayed one night after a show. Convenient location. I see that people note that the rooms are small but as far as I was concerned, I had everything I needed. Room was extremely clean and comfortable bed. My view was spectacular. I was on the 17th floor and I didn't hear any noises at all I would definitely stay here again.

（由 Google 翻译）我们来这里度过了一个短暂的周末。地理位置不错，房间也很干净，但确实比较小。我觉得这里很适合短途周末旅行，而且如果你大部分时间都不会待在房间里的话。附近有几家播放着震耳欲聋音乐的夜店，所以街上的噪音确实很大。酒店给了我们酒吧的酒水券，这点很不错。我们的航班延误了，酒店也很乐意地延长了我们的退房时间，真是太好了。 （原文） Came for a short weekend stay. Good location, clean rooms, but definitely small. I think it’s a good option for a short weekend and if you won’t be in the room a lot. Street noise is definitely loud since there are clubs with loud music nearby. They give us bar drink vouchers which is cool. Our flight got delayed and they happily extended our check out time which was great.

（由 Google 翻译）我和妻子最近在波士顿市中心的Moxy酒店住了六晚，我想特别表扬一下酒店员工Gogum先生，他热情友好、专业敬业。从我们抵达酒店到离开，他始终保持着真诚的热情和乐于助人的态度。 他总是面带微笑地迎接我们，充满活力，让每一次互动都轻松自在，他的友善令人印象深刻。 拥有像Gogum先生这样的员工，会让入住体验更加个性化、更加难忘。感谢您让我们在Moxy酒店的体验如此出色，您的热情服务至关重要！ 强烈推荐这家酒店，员工服务一流。 （原文） My wife and I recently stayed at the Moxy Boston Downtown for six nights, and I want to highlight the wonderful attitude and professionalism of one of the team members, Gogum. From the moment I arrived until the last night, he was consistently warm, welcoming, and genuinely helpful. He always greeted us with a smile, carried a positive energy, and made every interaction feel effortless, his kindness truly stood out. Having staff like Gogum makes a stay feel more personal and memorable. Thank you for making our experience at the Moxy exceptional, your great attitude made a difference! Highly recommended hotel with exceptional staff.

（由 Google 翻译）我11月8日入住这家酒店，当时因为马桶堵塞，总是莫名其妙地堵住，所以打电话给前台要一个马桶搋子。马桶几乎冲不下去。我们打了好几次电话，每次都被告知维修人员很快就会带着马桶搋子过来。我丈夫甚至亲自去问过，得到的回复仍然是“马上”。大约40分钟后，我们仍然没有得到任何帮助，我再次打电话投诉。接电话的Elisa（我确定我拼写错了）竟然挂断了我的电话，态度极其恶劣，因为我抱怨说我需要准备去赴约，却还在等。这不仅非常不专业，而且值班经理John还替她辩解，说她挂断电话是因为她想让他跟我说话，但实际上她完全可以让我稍等，却没有。不仅如此，我们的遥控器也时灵时不灵。我们也跟他们反映了这个问题，但他们却置之不理。那里的员工非常不专业，而且毫无用处。我经常出差旅行，住过很多酒店，这家绝对是我住过的最差的。简直是浪费钱！我以后再也不会住这里了！ （原文） I stayed here November 8th and had called the front desk asking for a plunger because our toilet kept having issues and would just clog for no reason. It would barely even flush. We called several times and kept being told that the maintenance person would be there soon with a plunger. My husband even went down there in person to ask and still kept being told “soon”. I called to complain again after about 40 mins or so of us still waiting and Elisa (I’m sure I’m spelling it incorrectly) hung up on me - being extremely rude yelling through the phone because I complained that I needed to get ready to go to a reservation and was STILL waiting. Not only was it unprofessional but the so called manager on duty John was making excuses for her at one point saying that she hung up because she wanted him to talk to me when in reality she could’ve put me on hold but didn’t. Not only that, our remote only worked when it wanted to. We told them about that issue as well and they did nothing about. The staff there are so unprofessional and useless. As someone who is always traveling and staying at hotels, this one was by far the worst. Truly a WASTE of my money. I would never stay here again!

（由 Google 翻译）房间非常小。房间里甚至没有衣柜可以挂衣服，也没有地方放敞开的行李箱，因为床周围只有大约50厘米的空间。酒店位置很好，但是它位于一个非常繁忙的十字路口，房间极其嘈杂。不戴耳塞很难入睡。空调一开，声音就跟地铁经过一样大。窗户也打不开。早餐很糟糕，我建议去别的地方吃早餐，不要在酒店吃。我不会再预订这家酒店了。真是太可惜了。 （原文） Die Zimmer sind extrem klein. Es gibt nicht einmal einen Kasten im Zimmer wo man seine Sachen aufhängen kann und auch keinen Platz wo man den geöffneten Koffer hinstellen kann da um das Bett herum vielleicht 50 cm Platz sind. Die Lage ist sehr gut jedoch liegt dieses Hotel an einer sehr stark frequentierten Kreuzung und die Zimmer sind sehr hellhörig. Ohne Ohrenstöpsel ist ein schlafen recht schwierig. Wenn sich die Klima einschaltet glaubt man es fährt eine U-Bahn vorbei zu laut ist diese . Fenster können nicht geöffnet werden. Das Frühstück dort schmeckt überhaupt nicht und ich würde empfehlen woanders zu frühstücken also im Hotel. Das Hotel würde ich nicht noch mal buchen. Schade

（由 Google 翻译）这家酒店位于市中心，价格非常实惠。周边治安良好，餐厅众多。 房间比较小，行李空间有限。房间里没有免费瓶装水，需要付费。 我只住了一晚，所以感觉还可以。这是一家风格独特、前卫的工业风酒店。 房间视野极佳，窗户很大。 酒店顶楼有个酒吧，可以欣赏到壮丽的城市景观。可惜那天酒吧没开门。 （原文） It’s a very good price for a location in downtown. Safe area. Many restaurant around. Room relatively small, not much space to put luggage. No free bottle water offer in the room. Have to pay. I stay for 1 night so it’s okay. It’s a nice, edgy, industrial style hotel. Room view is great. Big window. There is a roof top bar can see the great view of the city. But that day the bar wasn’t open.

（由 Google 翻译）这是我经历过的最糟糕的酒店体验之一。房间很大，但墙纸剥落，地毯脏兮兮的，床头灯也没有，急需彻底翻新。唯一的电梯慢得惊人（经常要等10分钟），而且我们住在六楼，爬楼梯简直是一场灾难。我们的朋友不得不换房间，因为房间里有一股难闻的潮湿气味，而且工作人员根本不愿意帮他们换。我通过hotels.com预订，并给他们发了评论，但至今没有收到，而且评论还特别好。千万别被骗了！ （原文） One of the worst hotel experiences I’ve had. The room was large but in urgent need of a full refurbishment with peeling wallpaper, filthy carpet and no bed side lights. The one lift was incredibly slow (often waiting 10mins) and as we were on the sixth floor the stairs were a mission. Our friends had to change rooms because it there was a terrible smell of damp and the staff did not offer to help them move. I booked through hotels.com and sent them a review but it has not been posted and it has amazing reviews. Do not be fooled!

（由 Google 翻译）我最近和丈夫在这里住了两晚，可惜的是，我不推荐这家酒店。虽然地理位置优越，价格也比周边其他酒店略低，但就其提供的服务而言，价格还是太贵了。房间急需翻新。 入住时，我们入住的第一间房间墙上有洞，墙纸有划痕，浴缸底座也很脏。我们向经理反映了这个问题——他很友善，也很通情达理——然后我们升级到了另一间房间。虽然第二间房间的条件稍好一些，但恒温器工作不正常。第一晚我们闷热难耐，不得不开着窗户睡觉。丈夫去拉窗帘时，我们发现窗帘上沾满了类似咖啡渍的东西。 第二天早上，维修人员派人来修理暖气问题。当晚我们回来时，暖气修好了——但之后只有空调能用。第二晚更是冷得要命，因为温度始终升不到60华氏度（约15摄氏度）。 如果您开车出行，我强烈建议您自行将车停放在相邻的停车场——酒店代客泊车服务也使用同一个停车场。网站上宣传的代客泊车服务每天收费65美元，包含进出权限，但他们没有提到的是，费用只涵盖下午2点之前的停车时间，超过2点将额外收费。我们自己停车，花了90美元，住了两晚。 我们的代客泊车体验非常令人失望。刚到酒店时，代客泊车员告诉我们没有车位了。我们以为是误会，绕了一圈打电话给酒店，酒店确认有代客泊车服务，并建议我们把车停到酒店前面。当我们回来时，我丈夫再次被告知没有车位，并被直截了当地指示“自己去停车”。当他走进酒店向酒店工作人员确认时，他们似乎也同样感到困惑，并提到代客泊车服务在相邻的车库里有多余的车位。 那天晚上晚些时候，我们才得知代客泊车公司与酒店是分开的。总之，整个事件处理得很糟糕。即使没有空位，代客泊车员或前台工作人员本可以主动帮忙办理入住或搬运行李。结果，我们最终不得不自己停车，提着所有行李穿过两层车库，穿过一个繁忙的十字路口才到达酒店。 总的来说，虽然工作人员很有礼貌，但酒店的状况、维护问题以及糟糕的代客泊车体验让我们的入住体验既沮丧又不舒服。 （原文） I recently stayed here for two nights with my husband, and unfortunately, I would not recommend this hotel. While the location is excellent and the price was slightly lower than nearby options, it’s still far too expensive for what it offers. The rooms are in desperate need of refurbishment. Upon check-in, the first room we were given had holes in the wall, scratched wallpaper, and a filthy bathtub base. We brought this to the manager’s attention—he was kind and accommodating—and we were upgraded to another room. While the second room was in somewhat better condition, the thermostat didn’t work properly. Our first night was uncomfortably hot, and we had to sleep with the window open. When my husband went to open the curtains, we noticed they were covered in what appeared to be coffee stains. The next morning, maintenance was sent to fix the heat issue. When we returned that evening, the heat was fixed—but then only the AC worked. The second night was freezing, as the temperature wouldn’t rise above 60 degrees. If you’re traveling with a car, I highly recommend parking it yourself in the adjacent parking garage—it’s the same lot the hotel valet uses. The website advertises valet parking with in-and-out privileges for $65 per day, but what they fail to mention is that the fee only covers parking until 2 p.m., after which additional charges apply. We paid $90 for parking for 2 nights by parking ourselves. Our experience with valet was extremely disappointing. When we first arrived, the valet attendant told us there was no room for our car. Thinking it was a misunderstanding, we circled the block and called the hotel, who confirmed valet service was available and advised us to pull up to the front. When we returned, my husband was told again that there was no room and was bluntly instructed to “go park the car yourself.” When he went inside to clarify with hotel staff, they seemed just as confused and mentioned that valet has overflow spaces in the adjacent garage. Later that evening, we learned that valet is a separate company from the hotel. Regardless, the entire situation was handled poorly. Even if there wasn’t space immediately available, the valet or front desk staff could have offered to assist with check-in or our luggage. Instead, we ended up parking the car ourselves and carrying all our belongings through two levels of the garage and across a busy intersection to reach the hotel. Overall, while the staff were polite, the property’s condition, maintenance issues, and poor valet experience made our stay frustrating and uncomfortable.

（由 Google 翻译）我以前从未写过差评，但这家酒店真的太糟糕了。这家酒店简直糟透了，根本无法休息，睡不着觉，住完之后身上还有一股难闻的气味，而且感觉一点都不干净。以下是我的经历： 1. 空气质量极差：房间里弥漫着泥土、灰尘和潮湿的气味。空气沉闷闷的，让人难以呼吸，根本没有新鲜空气。我好几次因为待在房间里而嗓子发痒、堵塞，半夜醒来。 2. 床铺气味难闻：就连床铺都散发着一股霉味，令人作呕。感觉自己好像被“浸泡”在了那股味道里。我简直被恶心到了！连衣服都沾上了房间里的气味，所以我只能把它们放在行李箱里。 3. 浴室糟糕透顶：浴室没有通风。我们要求换房，但这家酒店的大部分房间要么没有浴室通风口，要么通风口坏了。所以所有的气味都留在浴室里，然后扩散到房间里。感觉又闷又脏。 4. 噪音不断：一直都很吵。能听到街上的车流声和人声，还能听到其他房间传来的噪音。更糟糕的是，空调每隔几分钟就自动启动和关闭，噪音极大。几乎无法入睡。 总而言之，这家酒店又脏又臭，噪音巨大，令人作呕。我不会向任何人推荐这家酒店。 （原文） I’ve never written a bad review before, but this place deserves it. This hotel was honestly horrible, you can’t rest, you can’t sleep, you smell after staying, and it doesn’t feel clean at all. Here is my experience: 1. Disgusting air quality: The room smelled like mud, dust, and something damp. The air was heavy and hard to breathe, and there was no real fresh air. I woke up multiple times with an itchy, blocked throat just from staying in the room. 2. Smelly bed: Even the bed had a musty, unpleasant smell. I felt like I was getting “marinated” in it. I was so disgusted by the smell! My clothes even picked up the room smell, so I had to keep them in my luggage. 3. Nasty bathroom: The bathroom had no ventilation. We asked to switch rooms, but most rooms in this hotel either don’t have a bathroom vent or the vent doesn’t work. So every smell stayed in the bathroom and then spread into the room. It felt humid and gross. 4. Constant noise: It was loud all the time. You can hear traffic and people from the street, plus noise from other rooms. On top of that, the AC unit kept turning on and off every few minutes and was extremely loud. Sleeping was almost impossible. Overall this hotel is dirty, smelly, noisy, and extremely gross. I would not recommend this hotel to anyone.

（由 Google 翻译）真的很喜欢他的酒店。我们住了三个晚上。房间很不错，我们的房间是单人床，比较小，但住两个人还行。大堂工作人员非常友好，乐于助人。酒店外提供代客泊车服务。地理位置优越，步行即可到达酒吧和餐厅。距离鸭子船之旅站、星光超市（杂货店）和保诚中心约100码。万豪酒店的庭院酒吧几乎就在街对面。步行到自由之路要走一小段路，但还算方便。地铁站也在附近。 （原文） Really liked his hotel. We stayed three nights. Rooms are nice, ours was single bed and smallish, but fine for two people. Lobby personnel were very nice and helpful. Off site valet parking. Convenient location for walking to bar and restaurants. About 100 yards from the Duck Tour station, star market(grocery store and Prudential Center. The yard house bar in the Marriott is almost across the street. It's a slight walk to the freedom trail, but not too bad. The T is nearby too.

（由 Google 翻译）当然！根据您提供的观点，我给您写了一篇差评，而且是用清晰自然的英语写的。 --- 这是我经历过的最糟糕的酒店体验之一。 ★☆☆☆☆ 我怀着非常失望的心情写下这篇评论。我最近在这家酒店的住宿体验非常不满意，糟糕的服务和糟糕的房间条件都让我非常失望。 首先，服务太差了。我和一群人一起旅行，预订了多个房间。入住时，工作人员不配合，在确认我们的多房间预订时制造了不必要的麻烦。这是一个令人沮丧的开始，也为接下来非常不愉快的住宿体验埋下了伏笔。 房间里的问题依然存在。床是整理好了，但很明显客房服务人员做得很草率和粗心。枕套和床单都翻了过来，缝线粗糙的接缝朝外。虽然这只是一个小细节，但却暴露了他们完全缺乏关注和关怀。 此外，根本睡不好。房间临街，窗户隔音效果极差。交通噪音和城市噪音持续不断，让人感觉像是睡在人行道上。 我不会推荐这家酒店给任何人。员工不专业、客房服务糟糕，而且缺乏基本的舒适设施（比如隔音设施），这些因素综合起来，让它成为一个非常糟糕的选择。同样的价格，这个地区有很多更好的选择。 （原文） Of course! Here is a bad review based on the points you provided, written in clear and natural English. --- One of the worst hotel experiences I've ever had. ★☆☆☆☆ I am writing this review with great disappointment. My recent stay at this hotel was deeply unsatisfactory due to a combination of terrible service and poor room conditions. First and foremost, the service was appalling. I was traveling with a group and we had booked multiple rooms. Upon check-in, the staff was uncooperative and created unnecessary difficulties in acknowledging our multi-room reservation. It was a frustrating start to what would become a very unpleasant stay. The problems continued in the room. The bed was made, but it was clear the housekeeping had done a rushed and careless job. The pillowcases and sheets were all inside out, and the seams with the rough stitching were facing outward. It’s a small detail, but it shows a complete lack of attention and care. Furthermore, getting a good night's sleep was impossible. The room faced a busy street, and the windows were not soundproof at all. The noise from the traffic and the city was constant and loud, making it feel like we were sleeping on the sidewalk. I would not recommend this hotel to anyone. The combination of unprofessional staff, poor housekeeping, and lack of basic comfort (like soundproofing) makes it a very poor choice. There are much better options in the area for the same price.

（由 Google 翻译）简直糟糕透顶的体验。经理是个不专业的员工，根本不配在这个行业待下去。她不仅让我第一次来就感觉不舒服，还把整个体验搞得一团糟，我会告诉我的朋友们以后千万别来这家店。我等了25分钟才等到代客泊车，结果刚进门就被告知我的车停错了地方，泊车员正在休息。这根本不是我的问题。然后她又告诉我必须等他回来。她不仅态度恶劣，还让我觉得好像是我的错。花了70美元的代客泊车费，我以为他们会尽力提供完美的服务。再说一遍，今晚（2025年11月22日）值班的那位经理真是太差劲了。最后来帮我泊车的Emmanuel也被她的态度吓了一跳。他尽力想弥补我糟糕的体验。谢谢。 （原文） The absolute worst experience. The manager is an unprofessional employee that should not be in this industry. Not only did she make my first visit uncomfortable, she made the whole experience horrible that I will tell my network not to ever come here. I waited for a valet for 25 mins to not to only get told when I walked in, illegally parked my car, that the man is on break. This is not my problem. Then she tells me that I have to wait for him to return. Not only was she rude, she made me feel like it was my problem. Paying $70 for valet, I would think they would make it a point to make it an impeccable experience. Again, the manager that was on tonight, 11/22/25, is a terrible manager. Emmanuel, the man that eventually arrived to park my car, was taken back by her actions. He was trying his best to recoop my terrible experience. Thank you

（由 Google 翻译）如果你住在这里，如果被安排在一楼，一定要小心。隔壁的夜总会太吵了，把我们的房间震了好几个小时。工作人员非常理解，在投诉后帮我们换了房间，但他们真的不应该在周末预订这样的房间。 值得庆幸的是，前台工作人员都非常友好。 （原文） If you stay here, be leary if you are placed on the first floor. Incredibly loud nightclub next door that shook our room for hours. The staff was very understanding and moved our room after complaining, but they really should not even book those rooms on a weekend. Saving grace of our stay was the front desk staff who were all very nice.

（由 Google 翻译）这家酒店非常适合作为探索这座城市的基地。我们在登上游轮之前在这里住了三天，地理位置优越。房间很舒适，但挂衣服的空间有限，但对于我们短暂的住宿来说，这不算什么问题。工作人员非常友好热情，大堂每天早晨提供免费咖啡。步行10分钟即可到达一条热闹繁华的餐厅和酒吧街。我们一定会再次入住这里。 （原文） This is a great hotel as a base for exploring the city. We used it for 3 days before boarding our cruise ship, and it was a great location. The rooms are comfortable, but there is limited hanging space, which wasn't a problem for our short stay. The staff were very friendly and helpful and there is free coffee in the lobby each morning. A large and vibrant street of restaurants and bars is a 10 minute walk. We would definitely stop here again.

（由 Google 翻译）拳击手酒店真是太棒了！它既有历史感，又现代感十足，而且温馨舒适，步行约9分钟即可到达昆西市场和附近许多很棒的景点。 我们的房间一尘不染，床也超级舒服。浴室也超级干净，维护得很好。他们甚至还贴心地准备了雨伞，方便客人使用，还提供了舒适的浴袍和拖鞋，以及咖啡，让入住体验格外特别。 唯一（非常小）的问题是电视被放在了搁架单元里，搁架上的横杆有点碍事。虽然这不算什么大问题，但还是值得一提。 总的来说，我们非常喜欢这次住宿，强烈推荐拳击手酒店；它舒适、干净，而且细节之处也做得非常到位！ （原文） The Boxer is such a great hotel! It is historic, modern and cozy and is about a 9-minute walk to Quincy Market and so many great spots nearby. Our room was spotless, and the bed was incredibly comfortable. The bathroom was also super clean and well kept. They even had thoughtful touches like an umbrella for your convenience, cozy robes and slippers, and coffee which made the stay feel extra special. The only (very small) issue was that the TV is set inside a shelving unit, and the bar from the shelf was a bit in the way when trying to watch. Not a big deal at all, but worth mentioning. Overall, we loved our stay and would definitely recommend The Boxer; comfortable, clean, and full of little details!

（由 Google 翻译）Eurostars The Boxer 酒店地理位置优越，坐落于波士顿西区一栋独特的熨斗形建筑内。步行即可轻松抵达 TD 花园球馆及其附近的食品市场（那里餐饮选择丰富），北站也近在咫尺，方便搭乘地铁和通勤铁路。 就价格而言，这家酒店是波士顿市中心较为合理的选择之一，这实属难得。酒店员工热情友好，整体氛围轻松舒适。 从其他评论来看，部分客房面积偏小。因此，建议选择面积最大的小型套房，它空间宽敞，设有独立的起居区、充足的衣橱储物空间以及带淋浴的浴室。床也很舒适。 不过，酒店的装饰和地毯确实有些陈旧，需要翻新。 酒店的设施并不多。虽然早上提供早餐，但除了一个小型大堂外，没有酒吧、真正的休息室或咖啡厅。门前有自行车，如果您喜欢骑车探索，那就很方便了。 如果您追求性价比和优越的地理位置，这里是个不错的选择。不要指望这里有豪华的设施，把它看作是外出探索这座城市的舒适落脚点吧。 （原文） Eurostars The Boxer has a great location in Boston’s West End, set in a distinctive flatiron-style building. It’s just a short walk to TD Garden and the food market there (which has plenty of places to eat and drink), and North Station is right nearby for subway and commuter rail connections. Price-wise, this is one of the more reasonable hotel options in central Boston, which is no small feat. The staff are friendly, and the overall feel is relaxed and low-pressure. From the other reviews it seems like some rooms can be on the small side. As a result go for the junior suite, which is the largest room type, and it has enough space, a separate sitting area, decent closet storage, and an OK-sized bathroom with a shower. The bed is comfortable. That said, the décor and carpets are definitely tired and could do with a refresh. There aren’t many amenities here. There’s breakfast available in the mornings, but no bar, no real lounge, and no café space beyond a small lobby. There are bikes out front, which is useful if you like exploring on wheels. If you’re looking for value and location, this is a solid choice. Don’t expect luxury touches, think of it more as a comfortable base for getting out and exploring the city.

（由 Google 翻译）这是我这辈子最棒的酒店体验之一。我和女朋友入住时，他一注意到我的生日就在两天前，就帮我们升级了房间，真是太棒了！房间很漂亮，位置也恰到好处，非常适合探索波士顿。工作人员的服务态度从不让人感到无聊，在我们提出任何问题和互动时，他们都非常乐于助人！比如早餐菜单和客房服务方面的问题，他们都能一一解答。如果不是下雨，我们肯定会去租自行车，他们提供先到先得的服务。早餐更是开启了我们美好的一天。食物非常美味，咖啡和果汁更是开启了美好的一天。我没记住给我们提供最大帮助的两位先生的名字，但他们在我们入住期间的大部分时间都在前台。退房时，他们帮我们保管行李直到航班起飞，这样我们就可以不用带行李四处走动了！这真是一次神奇的酒店体验，我们受到了皇室般的待遇！强烈推荐！！ （原文） This was one of the best hotel experiences I’ve ever had in my life. My girlfriend and I showed up and immediately he noticed my birthday was two days prior and upgraded us, which was awesome! The rooms were nice and it was located perfectly where you would want to be when exploring Boston. The staff never had a dull moment and were extremely helpful throughout every question and interaction we shared! When it came to getting the breakfast menu and many questions about room service, they were on it. If it hadn’t been raining, we would’ve absolutely taken the opportunity to rent out bikes, which they have as a first come first serve. When it comes to the breakfast, it was a perfect start to our day. The food was very good and the coffee and juice was an amazing Jumpstart to the morning. I never caught the name of the two gentlemen that helped us the most, but they were at the front desk for most of our stay. When we checked out, they were able to hold our bags until our flight so we were able to walk around without our luggage! This was truly a magical hotel experience and we’re treated like royalty! HIGHLY recommend!!

（由 Google 翻译）我们这次波士顿之旅虽然短暂，但住在这里非常愉快。酒店位置绝佳，步行5分钟即可到达TD花园球馆，去其他想去的地方也只需稍远一些。 前台的Carlos非常棒，热情友好，风趣幽默，还热情地推荐了一些餐厅和景点。 价格略高，但波士顿的物价普遍偏高，而且这家酒店与众不同，比普通酒店更有特色。我们一定会再次入住！ （原文） Just stayed here for our all too short trip to Boston. We had a blast. It's a great location, 5 minute walk to TD Garden, and just a little longer to all the other things we wanted to see. Carlos at the front desk was awesome, super friendly, funny and very helpful with suggestions on places to eat and what to see. It was slightly pricey, but everything in Boston is, and it was different and had more personality that a regular run of the mill hotel. We definitely hope to go back and stay again!!

（由 Google 翻译）我对这家酒店非常失望。我万圣节期间入住的，提前八个多月预订了一间双人房。结果到了之后，他们竟然没告诉我我们实际上只有一间房，而且只有一张床，却要睡三个人！我回到前台，他们只是简单地说没有其他房间了，尽管我们付的是双人房的钱，更糟糕的是，我们三个人还得挤在一张床上！我向巴黎的旅行社投诉，要求赔偿。他们却告诉旅行社，由于超额预订，所以无法给我们安排之前预订的房间！前台工作人员办事不力，既没有解释，也没有道歉。真是太可耻了！ （原文） Très déçue de cet hôtel. J’y ai séjourné pour Halloween. J’avais réservé une chambre double depuis plus de 8 mois. Lors de notre arrivée, ils ne m’ont même pas prévenu que nous avions en fait qu’une chambre avec seulement 1 lit pour 3 personnes !! En revenant à la réception, ils nous ont tout simplement répondu qu’ils n’avaient pas d’autres chambres de disponibles alors que nous avions réglé le prix d’une double et de surcroît que nous avons dû dormir à 3 dans un même lit !!! Je me suis plainte à l’agence à Paris pour faire le nécessaire pour nous indemniser du préjudice. Ils ont répondu à l’agence qu’en raison d’un Overbooking, ils n’ont pas pu nous donner la chambre initialement réservée !! Du personnel à la réception incompétent sans explication et surtout sans excuse de leur part. Honteux !!!

（由 Google 翻译）周末入住的是豪华大床房。酒店位置优越，步行即可到达多家餐厅和公共交通站点。床很舒服，房间整体也很干净，只是灯光略显昏暗。如果您只是需要一个价格实惠且舒适的住宿地点，这里是个不错的选择。 （原文） Stayed in a deluxe king room for the weekend. Hotel was in a great location and walkable to many restaurants/public transit. Bed was comfortable and the overall space was clean, but the lighting was a bit dim. If you just need an affordable and comfortable place to sleep, this is a good choice.

位置很好，可惜电梯只剩一台

（由 Google 翻译）我通常只住凯悦酒店，这家酒店还算可以。前台一位女士的服务态度很好，她很友好，乐于助人。另一位女士的服务也还算可以，只是回复得比较生硬，并没有真正向我解释酒店的设施。我还看到员工们只是在周围闲逛，互相聊天。房间很小，我住的房间中间有一根大柱子，很奇怪。走动空间很小，而且我不喜欢浴室没有门。床就在淋浴间旁边。房间很干净，这点我很满意。酒店位置中心，交通便利。总的来说，我还会再次入住这里，但会要求一间没有柱子的房间。 （原文） I usually only stay at Hyatts and this one was just OK. I had a good experience with one of the ladies at the front desk and she was friendly and helpful. I found one of the other ladies to be just OK, she was curt in her responses and didn't really try to explain the amenities to me. I also see the employees just loitering around and chatting with each other. The rooms are tiny, I got a room that had a big pillar smack in the middle which was very odd. There is not much space to walk and I didn't like that there wasn't a door to the bathroom. The bed is literally next to the shower. The room was pretty clean though which I appreciated. Location is central and very convenient. Overall, I would stay here again but would ask for a room without a pillar.

（由 Google 翻译）这家酒店地理位置优越，紧邻自由之路，波士顿北区的所有景点都近在咫尺。之前看到评论，我有点担心房间，但我们入住的是两张大床和一间带门的全功能浴室，功能齐全，和其他房间一样。床很舒服，也很安静。房间很干净，酒店维护得很好。我们用SpotHero预订了拱门街33号的停车场，价格是酒店收费的一半。步行大约5分钟即可到达。下次我们再来美丽的波士顿，一定会再次入住这里！ （原文） This hotel is in a great location, right by the Freedom Trail and all the things The North End of Boston has to offer. I was concerned about the room based on reviews but we had 2 queen beds and a full bathroom with a door, it was functional just like any other room. The beds were comfortable and it was quiet. The room was clean and the hotel was well maintained. We used SpotHero to reserve a parking garage at 33 Arch street for half of what the hotel charges. This was only about a 5 min walk. When we return to the beautiful city of Boston we will stay here again!

（由 Google 翻译）我们一家人在这里住得很开心。温馨提示一下，如果带着特别在意洗澡的小朋友出行，房间只有淋浴，没有浴缸（对我们来说没问题，但还是提前知道比较好）。 工作人员每天都很友好，大堂温馨舒适。大堂里用的是类似Scentsy的香氛，对我们来说味道有点浓，但少量使用完全可以接受。 我们也很喜欢周四晚上的现场吉他演奏/演唱——真是个贴心的安排，值得一提！ （原文） We really enjoyed our stay here as a family. Just a heads-up for anyone traveling with little ones who are particular about bath time – the rooms only have showers, no tubs (which was fine for us, but good to know). The staff was friendly every day, and the lobby felt cozy and welcoming. They do use a Scentsy-style fragrance in the lobby, which was a bit strong for us, but totally tolerable in small doses. We also loved the live guitarist/singer on Thursday night – such a nice touch and definitely worth mentioning!

（由 Google 翻译）我们入住了波士顿法尼尔厅凯悦尚萃酒店，体验非常棒。酒店现代、优雅，地理位置优越，距离法尼尔厅、联合车站和波士顿港仅几步之遥。非常适合步行探索这座城市。 房间舒适，设施齐全，员工热情周到。价格略高，但与地理位置和服务相符。非常适合在波士顿寻求舒适便捷、地理位置优越的客人。 （原文） Nos alojamos en el Hyatt Centric Faneuil Hall Boston y fue una excelente experiencia. Moderno, elegante y muy céntrico: a pasos del Faneuil Hall, Union Station y Boston Harbor. Ideal para recorrer la ciudad a pie. Las habitaciones son cómodas y bien equipadas, y el personal siempre amable y atento. El precio es alto, pero acorde al nivel de la ubicación y servicio. Perfecto para quienes buscan confort y una ubicación estratégica en Boston.

（由 Google 翻译）我们最近为了参加一个婚礼预订了一批房间。我们的房间小得连鞋拔子都塞不进去。房间描述上说至少有215平方英尺，这可能还是夸大其词了。我觉得酒店管理部门大概是发现了一个杂物间，然后就把它改造成了一个房间。淋浴间就在房间里——连门都没有。我和妻子不得不轮流使用。婚礼上的其他人也抱怨过同样的问题。如果你一定要订这家酒店的房间，一定要升级。虽然这并非酒店的错，但这个区域的噪音实在令人难以忍受，尤其是半夜垃圾车在巷子里呼啸而过。 （原文） We booked one of the block of rooms for a recent wedding. Our room was so small you couldn't even fit a shoe horn in it. Room description indicates at least 215 sq feet, which is probably generous. I think Revenue discovered a utility closet and decided to make a room of it. Shower was in our room - not even behind closed doors. My wife and I had to take turns navigating the room. Others in the wedding complained about the same thing. If you have to book a room here be sure to upgrade. Though no fault of the hotel the noise in this part of town in untenable, especially the trash trucks in the alley in the middle of the night.

（由 Google 翻译）建议住在波士顿的其他地方。 这是我住过的最小的房间，甚至比纽约的很多房间还要小。我其实得侧身才能走进卧室，毕竟我身材娇小。 酒店内外的声音都能听到，整晚都听得见。我们住的每个晚上凌晨1点到2点，垃圾车都特别糟糕。如果你不像我一样住在最低楼层，这种情况可能会好一些。 预订前我看了一些关于淋浴的评论，所以对此有所准备，但实际情况比我预想的还要糟糕。在我添加的照片中，你可以看到淋浴间就在房间大门旁边。完全没有隐私可言。 我们预订的房间照片上还显示有一把椅子和一张小桌子，但这些根本不存在。根本就没有地方放。 我倾向于信任凯悦酒店，但这次真是太糟糕了！就连为我们办理入住的人都不推荐这家酒店。这应该是我们第一个警示信号。他建议我们前面的那群人预订街上一家级别较低的凯悦酒店，因为那里更豪华，房间也更舒适。 我们甚至亲自退房，提供了一些反馈，但他们甚至没有询问我们的住宿体验，所以我想大家肯定经常抱怨。 优点： 餐厅服务好 门卫友好 床很舒服 环球客下午4点退房无需询问 （原文） Recommend staying elsewhere in Boston. Smallest rooms I've ever stayed in. Smaller than many rooms even in NYC. I actually had to turn sideways to walk into the bedroom and I'm a petite female. You can hear everything. Both inside and outside of the hotel, ALL night long. The trash trucks were particularly bad each night we stayed around 1am-2am. This maybe is better if you aren't placed one the lowest floor like me. I read a few reviews about the showers before I booked so I was prepared on that, but it's worse than I expected. In the photo I added, you can see the shower it literally right next to the main door to the room. There is no privacy at all. The picture used for the room we booked also showed a chair and small table, those did not exist. There would have been absolutely no room for it. I tend to trust the Hyatt brands but this was such a miss! Even the person who checked us in didn't recommend the hotel. That should have been our first red flag. He recommended to the group in front of us to book a lower category Hyatt down the street because it was fancier and had nicer rooms. We actually even checked out in person to provide some of our feedback and we weren't even asked how our stay was so I imagine people are complaining often. Pros: Good service at restaurant Friendly front doorman Comfy bed Offered globalist 4pm checkout w/out asking