巴尔的摩的49家最佳酒店

（由 Google 翻译）酒店位置便利，靠近内港，如果您从其他州出发，这里绝对是您的理想下榻之所。代客泊车服务每晚50美元，不限次数。 酒店员工的热情好客和友好程度更是锦上添花。我住过很多酒店，但这家巴尔的摩四季酒店绝对是我的心头好。 我和我的家人在7月4日那天来这里，所以酒店里人很多。无论有多少人，在我看来，这家酒店都能很好地容纳大量的客人。唯一的缺点是，由于人太多，电梯需要很长时间才能到达（大约10-15分钟），但这也可以理解。 酒店的景色美不胜收。我们入住的是高级港湾房，可以俯瞰“多米诺糖厂”，从酒店房间欣赏烟花表演的绝佳视角。酒店甚至在俯瞰水景的无边际泳池附近举办了烟花观赏派对。 第二天，我们有机会体验了他们的热水浴缸和泳池，真是太棒了。酒店的景色美极了，感觉仿佛置身于另一个国家。 总的来说，这家酒店很棒，如果你要去巴尔的摩，我推荐你住在这里。明年我一定会和家人一起再来。 （原文） The hotel is conveniently located near the inner harbor, which makes it a great place to stay if you are traveling from other states. The valet parking is $50 a night with no limits on how many times you take the car out. The hospitality and the friendliness from the staff are on another level. I have been to many hotels, but this Four Seasons in Baltimore was definitely a stand out. My family and I were visiting during 4th of July, so there were a lot of people at the hotel. Regardless of how many people were there, it seemed to me the hotel was capable of handling large volume of people. The only downside was, the elevators took forever to arrive since there were so many people (10-15 minutes), but it is understandable. The view from the hotel was spectacular. We had the premium harbor room overlooking the 'Domino Sugar', and it was the perfect view to watch the fireworks from our hotel room. The hotel even had a fireworks viewing party near the infinity pool overlooking the water. We had the opportunity to use their hot tub and the pool the next day, and it was truly magnificent. The view from the hotel was fantastic and it felt as if we were in a different country. Overall, fantastic hotel and I recommend staying here if you are visiting Baltimore. I would definitely return next year with my family.

（由 Google 翻译）超棒的酒店和员工——真正的皇家体验 我们的入住体验棒极了——从始至终都享受到了皇家般的待遇。员工们非常出色，让这家酒店脱颖而出。房间宽敞、一尘不染，设施齐全。 我唯一的小抱怨是泳池底部有一些棕色藻类污渍，需要处理一下。除此之外，一切都很完美。地理位置优越，入住体验极佳——强烈推荐！ （原文） Amazing Hotel and Staff – Truly a Royal Experience Our stay was absolutely wonderful — we received the royal treatment from start to finish. The staff were exceptional and truly made this hotel stand out. The rooms were spacious, spotless, and well-equipped with plenty of amenities. My only minor complaint is that the pool had some brown algae stains on the bottom that should be addressed. Aside from that, everything was perfect. An excellent stay in a perfect location — highly recommend!

（由 Google 翻译）茉莉在楼下的餐厅接待了我们，她人超好。他们有自己的糕点师，她做的羊角面包特​​别好吃。据说她还为附近的几家餐厅供货。酒店位置很棒，我们是从外地来的，受邀参加了好几个活动，都在酒店附近。屋顶酒吧很棒，周五和周六营业到很晚。要说唯一不太满意的，就是他们的蟹肉朝鲜蓟蘸酱。酱汁太稠了，蟹肉明明应该在马苏里拉奶酪下面，但奶酪却是冷的。而且我喜欢皮塔饼而不是薯片（顺便说一句，他们的薯片是自制的）。我们第一晚在尼克蟹屋吃了饭，还打包了一些。我打电话给前台要冰箱，他们说会有人送来一个小冰箱。冰箱大小合适，但是里面的食物都结冰了，所以我才叫了客房服务，结果送来的食物也不好吃。我男朋友今天早上很喜欢他的煎饼和燕麦粥。 （原文） Jasmine greeted us at the lower level restaurant. She's amazing. They have their own pastry chef and her croissants are amazing. She services local restaurants nearby I was told. Great location as we were in from out of town and were invited to several events, all within proximity of the hotel. The roof top bar was amazing and stsys open very late on Fridays and Saturdays. I will say the only thing I had that was bad was their crab artichoke dip. It was way too thick, the crab meat was rightfully under the mozzarella which was cold, and I like pita versus chips ( they makes theirs homemade btw). We ate at Nick's crab house our first night and took some food to go. I called front desk about a refrigerator and they said someone would bring up a mini fridge. It's a nice size but all my food turned ice, that's only reason I ordered room service and it wasn't good. My boyfriend did enjoy his pancakes and oatmeal this morning.

（由 Google 翻译）四季酒店永远是我最爱的度假胜地，巴尔的摩的生日之旅也丝毫没有让我失望！这是我第一次入住这家酒店，从热情的接待到无可挑剔的客房服务，这里的服务无一不一，堪称一流。 我们乘坐 Lucid 出去购物，在泳池边休息，一路上真切地感受到了无微不至的关怀。这家酒店完美体现了四季酒店品牌的所有优点：奢华、舒适，以及令人难忘的热情好客。 巴尔的摩，你们的门槛真高。我们一定会再来的！ （原文） The Four Seasons will always be my favorite place to get away, and Baltimore did not disappoint for my birthday trip! It was my first time at this location, and the service was top-tier across the board—from the warm welcome to the impeccable room service. We took the Lucid out for a little shopping, lounged poolside, and truly felt cared for every step of the way. The hotel delivered everything I love about the FS brand: luxury, comfort, and unforgettable hospitality. Baltimore, you’ve set the bar high. We’ll definitely be back!

（由 Google 翻译）在为12月7日乌鸦队对阵匹兹堡队的比赛寻找酒店时，我偶然发现了巴尔的摩四季酒店。由于标准间已经订满了，价格有点贵，但我还是决定预订，现在想想真是太好了！ 我很荣幸能与预订部的Destiny女士交谈。她真正体现了四季酒店的核心价值观，尤其是“黄金法则”和“以人为本”。 Destiny在整个过程中都知识渊博、坦诚、耐心、友善。我可能问了同样的问题两三次（哈哈），但她从未显得生气，反而每次都亲切地重复了一遍。这种耐心和专业精神实属难得，非常感谢。 Destiny，如果您看到这封邮件，非常感谢！您让预订体验变得顺畅愉快。祝您一切顺利。乌鸦队加油！💜🖤🏈 （原文） While searching for hotels for the 12/7 Ravens vs. Pittsburgh game, I came across the Four Seasons Baltimore Hotel. It was a little pricey since the standard rooms were fully booked, but I decided to book it anyway and I’m glad I did! I had the absolute pleasure of speaking with Ms. Destiny in the reservations department. She truly embodied the core values of the Four Seasons, especially “The Golden Rule” and “People First.” Destiny was knowledgeable, transparent, patient, and kind the entire time. I probably asked the same question two or three times (lol), but she never once seemed irritated instead, she kindly repeated the information every time. That level of patience and professionalism is rare and very much appreciated. Destiny, if you ever see this thank you! You made the booking experience smooth and enjoyable. Wishing you all the best. Go Ravens! 💜🖤🏈

（由 Google 翻译）这家酒店就在海港边上。这是一栋高大的玻璃建筑，每个房间都拥有漂亮的窗户，可以欣赏到海港的景色。景色美不胜收。游泳池也面朝海港，日落时分的景色美不胜收。客房舒适，配有优质的床垫和被子。所有设施都很棒。咖啡包的口味绝佳。浴室的镜子里还有一台电视。这是我在酒店里第一次见到这样的电视。这真是个很酷的特色。如果您去巴尔的摩，这家酒店绝对值得再次入住。他们还会在我们入住前联系我们，询问我们有什么要求。他们很乐意通过短信与您保持联系。如果您有任何疑问，他们会很快回复。他们还允许携带宠物。这是巴尔的摩一家非常不错的豪华酒店！ （原文） This hotel is right on the harbor. It is a tall glass building which has really great windows for each of the room with the harbor view. The view is absolutely beautiful. The swimming pool is also facing the harbor and has a beautiful view during sunset. Rooms are comfortable with great mattress and comforter. All amenities are great. Coffee pods are provided with excellent flavors. They also have a TV in the mirror in the bathroom. The first I've seen at any hotel. This is such a cool feature. This hotel is definitely worth coming back to if you go to Baltimore. They also reach out to us before our stay asking if we had any requests. They are good at staying in touch with you via text. If you have any questions they respond with a text very promptly. They also allow pets. This is a very nice luxury hotel in Baltimore!

（由 Google 翻译）这个地方太棒了。景色美极了。地理位置优越，酒店里有最好的墨西哥餐厅之一，还有很棒的屋顶酒吧。真是太有趣了。 （原文） This place was so nice. Incredible view. Great location one of the best Mexican restaurants in the hotel and a awesome rooftop bar. That’s lots of fun.

（由 Google 翻译）总体来说，体验棒极了，服务和住宿条件都一流。地理位置优越，景色优美，鸡尾酒很棒，工作人员彬彬有礼、工作努力。酒吧里的肖恩和罗布非常棒，招待也很棒。炮房里还有一位年轻女士（高个子，戴眼镜），她也很棒，抱歉，我忘了她的名字！办理入住手续的两个女孩非常棒，其中一位女孩的培训非常热情！餐饮经理/总监很棒！代客泊车（宝马带来的）很棒。宝马在那里的待遇是顶级的，我们感觉自己像国王一样！！客房服务/每日清洁是额外的福利，非常棒！！我们肯定会再次进行一次正常的休闲旅行！ 我想指出几件事，这些并没有影响我们的旅行，但却是有用的信息。 1. 泳池开放时间不清楚，我们错过了。 2. 宝马把酒店占了（我们是和宝马一起来的，这没什么大不了的），但也提前关闭了庭院。 3. 宝马周六和周日把酒吧占了，除非他们走进来，否则没人知道。 4. 酒吧里的约瑟夫（如果我没记错的话，他的名字稍微高一点，白头发）有点令人不快。两次他们要么刚坐下，要么杯子（两次）空了就直接过去，没人理睬。 5. 我们点了意大利冷盘和水果拼盘。 我在 Speedway 吃过更好的三明治，价格只有这里的三分之一。他们把一份肉和四份生蔬菜都扔到盘子里。 其他都很棒！！ （原文） Overall wonderful, amazing experience, top level of service and accommodations. Great location, nice sights, great cocktails, polite and hard working staff. Sean and rob in the bar were fantastic and great rec's. there was also a young lady ( tall, glasses in the cannon room she was great also , sorry forgot the name ! . The two gals at check in was amazing, and the one gal training of the two was so kind! Food and bev manager/director was great ! Valet ( brought in by bmw) was wonderful. The treatment while being there for bmw was top tier and we felt like kings !! Room service / daily cleaning was a bonus and amazing !! We would for sure be back on a normal leisure trip ! A few things I would note, these did not damper our trip but would be been good info. 1. Pool hours were unclear, and we missed out. 2. BMW had the hotel blocked ( we were here with bmw, not a big deal) but closed the courtyard early as well. 3. BMW had the bar covered sat and Sunday, no one knew unless they walked in. 4. Joseph in the bar ( if memory serves me right on the name mildy taller, white hair ) was a bit off putting. Two separate times pass right by while either just sat down, or glass ( twice ) was empty and pushed forward, no acknowledgement. 5. We ordered the italian cold cuts and fruit plate. I've gotten a better sub for 1/3 the price at speedway. They took one meat, four raw veggies, and tossed it on the plate All else was wonderful !!

（由 Google 翻译）我们在巴尔的摩彭德里酒店的住宿体验从始至终都无与伦比。从抵达的那一刻起，酒店的服务水平和对细节的关注就无与伦比。工作人员专业热情，真诚地让我们感到宾至如归——每一次互动都体现着细心周到的关怀。 酒店本身令人叹为观止——完美融合了现代优雅与历史魅力。设计、装饰和氛围都散发着精致的气息，同时又不失舒适惬意。我们的房间一尘不染，布置精美，还能欣赏到令人叹为观止的海港景色。从床上用品到灯光，每一个细节都体现着真正的奢华与舒适。 在彭德里酒店用餐是一大亮点——食物和鸡尾酒都非常棒，酒店的氛围让每一餐都感觉与众不同。水疗中心和泳池区也同样一流，是放松身心、欣赏海滨美景的理想场所。 然而，彭德里酒店真正与众不同之处在于其服务。每位员工都竭尽全力，确保我们的住宿体验完美无缺。无论是周到的推荐、快速的回复，还是简单的热情问候，酒店的热情款待始终如一。 巴尔的摩彭德里酒店 (The Pendry Baltimore) 全方位为您带来真正的五星级体验——精致、放松、难忘。我们离开时就已经在计划下次的入住了。强烈推荐给所有想体验巴尔的摩最佳风情的人。 （原文） Our stay at the Pendry Baltimore was absolutely exceptional from start to finish. From the moment we arrived, the level of service and attention to detail was second to none. The staff were professional, warm, and genuinely made us feel welcome — every interaction was handled with care and thoughtfulness. The hotel itself is stunning — a perfect blend of modern elegance and historic charm. The design, decor, and atmosphere all exude sophistication, yet it still feels comfortable and inviting. Our room was immaculate, beautifully furnished, and offered breathtaking views of the harbor. Every detail, from the bedding to the lighting, reflected true luxury and comfort. Dining at the Pendry was a highlight — the food and cocktails were outstanding, and the ambiance made every meal feel special. The spa and pool areas were also top-notch, providing the perfect place to unwind and take in the beauty of the waterfront. What truly sets the Pendry apart, though, is the service. Every staff member went above and beyond to make sure our stay was perfect. Whether it was a thoughtful recommendation, a quick response to a request, or simply a friendly greeting, the level of hospitality was consistently outstanding. The Pendry Baltimore delivers a true five-star experience in every way — refined, relaxing, and memorable. We left already planning our next visit. Highly recommend to anyone looking for the best that Baltimore has to offer

（由 Google 翻译）我们还没抵达巴尔的摩彭德里酒店，就已经体验到了无与伦比的服务。从预订的那一刻起，酒店团队就积极主动、细致周到，并真心实意地致力于让我们的入住体验更加完美。每一次互动都专业、热情、细致入微，充分体现了这家酒店的高标准。如果入住前的体验都如此出色，我们简直无法想象实际入住会是多么令人惊艳。这真是奢华酒店服务的典范！ （原文） We haven’t even arrived for our stay at Pendry Baltimore yet, and the level of service we’ve received so far is absolutely unmatched. From the moment we booked, the team has been proactive, attentive, and genuinely committed to making our upcoming visit special. Every interaction has been professional, warm, and detail-oriented, which speaks volumes about the standards of this hotel. If the pre-arrival experience is this exceptional, we can only imagine how incredible the actual stay will be. Truly setting the bar for luxury hospitality!

（由 Google 翻译）这篇评论主要针对的是酒店管理人员Nichola。我之前通过Expedia预订了这家酒店，但日期发生了错误，而且预订价格不可退款。我打电话给Expedia，想看看他们能否联系Pendry酒店的经理取消预订。Expedia联系Pendry酒店后，联系了Nichola，但她拒绝了我的取消请求。基于这个决定，我保留了预订，并在预订当天入住。我和家人的入住体验非常棒，这要感谢前台的Brittany。她态度积极，服务周到，真是个好姑娘。退房时，我收到了最终账单，发现账单上有一些额外费用，而这些费用我并没有计入账单，因为房费是在入住前支付的。Brittany联系了经理Nichola，但Nichola不仅没有发现错误并纠正，反而来回找我，把责任推到Expedia身上。账单中显然存在Expedia和Pendry酒店之间的错误，但作为一名顾客，这与我无关。作为一名经理，她应该发现错误，纠正我（顾客）的问题，并在后台与Expedia联系处理。我不太欣赏Nichola这种缺乏责任感和客户服务态度的做法。Pendry酒店很不错，但整体客户服务却不符合我的预期。 （原文） This review is more so about the management staff Nichola. There was a mix up in dates and I had booked this hotel at a non refundable rate via Expedia. I called Expedia to see if they could consult with the manager at the Pendry for a cancellation. When Expedia contacted the Pendry they spoke with Nichola and she declined the request for cancellation. I kept my reservation based on this decision and arrived at the property the day that was booked. My stay with my family was remarkable, thanks to Brittany at the front desk. She is truly a gem with a positive attitude and demonstrates wonderful customer service. When I received my final bill at check out there were additional charges on the bill that I did not apply to my bill because the room was paid for prior to arrival. Brittany got the manager involved, Nichola, and instead of seeing the error and correcting it, Nichola went back and forth with me and blamed Expedia. There was clearly an error within the billing due to Expedia and the Pendry, but as a customer that has nothing to do with me. As a manager, she should’ve saw the error, corrected the issue with me (the customer) and handled the problem with Expedia on the back end. I didn’t appreciate the lack of accountability and lack of customer service approach Nichola took. The Pendry is a lovely hotel, the overall customer service did not match to me.

（由 Google 翻译）人生苦短，及时行乐！ 彭德里酒店 (The Pendry) 真是费尔斯角 (Fells Point) 中心的一股清流。房间优雅整洁，员工专业热情，酒吧的鸡尾酒也很棒。 房间的景色无与伦比，窗户宽敞明亮。我一定会再次入住。唯一的缺点是价格偏高，淋浴水压略小。停车费为每车每晚 65 美元，可无限次进出。 停车后您完全不需要开车，因为您想去的几乎所有地方都在步行范围内。 此外，酒店楼下的牛排餐厅也总是令人流连忘返。 （原文） Life is short, live it up! The Pendry was truly a breath of fresh air in the heart of Fells Point. The rooms are elegant and clean. Staff are professionals and kind and the bar serves up great cocktails. The views from the rooms are like no other. Windows are large and clean. I will definitely be back. Only cons are the price and the water pressure in the shower. Parking is $65 valet per vehicle per night with unlimited coming and going. You park and you don’t need your car because literally everything you will want to do is within walking distance. Also the steakhouse at the bottom of the hotel is always a great time

（由 Google 翻译）酒店很漂亮，尤其是酒吧内部区域、花园以及泳池边可以俯瞰海港的景色，但房间价格过高，而且并没有什么特别之处。员工非常友好、专业且彬彬有礼。套餐包含的早餐却令人失望，鸡蛋和培根都煎过头了。真希望我们当时在酒店外找一家餐厅吃早餐。 （原文） The Hotel was beautiful especially the interior bar area and the gardens as well as the view by the pool into the harbor but the rooms were definitely overpriced and nothing really special. The staff were very friendly, professional and courteous. The breakfast which was included in the package was less than desirable. The eggs and bacon were overcooked. I wished we had sought out a breakfast menu outside the hotel.

（由 Google 翻译）这个地方真是太美了！我和丈夫来这里庆祝结婚纪念日。唯一美中不足的是泳池区域被预订用于私人活动——我们原本很期待游泳（我们六月份入住的）。酒店事先没有告知泳池会关闭，无法使用泳池设施让我们感到很遗憾。除此之外，酒店的地理位置和氛围都非常棒！ （原文） This place is absolutely gorgeous! My husband and I came for our anniversary. Losing points only because the pool area was reserved for a private event- we were looking forward to swimming (we stayed in June). We were not told the pool would be closed and not being able to use the amenities was unfortunate. Otherwise the location and ambience is excellent!

（由 Google 翻译）无可挑剔的服务和设施。这是我们第二次入住，我们非常享受整个体验。房间配备了我们所需的一切，我们非常享受水疗中心和Magdalena餐厅。 酒店工作人员甚至记录了我们上次入住的细节，并增添了个性化服务，让我们的入住体验更加特别。 如果您想在巴尔的摩享受极致奢华的体验，强烈推荐！ （原文） Impeccable service and amenities. This is our second visit and we love the entire experience. The rooms are furnished with everything we needed and we thoroughly enjoyed the spa as well as their restaurant Magdalena. The hotel staff even noted details of our previous visit and added personal touches to make our stay extra special. Highly recommend if you want the ultimate luxury experience in Baltimore!

（由 Google 翻译）上周末，我们的女儿在这家酒店结婚了，一切都进行得非常顺利。从场地本身到工作人员，再到餐饮，一切都安排得井井有条，让我们尽可能轻松便捷。 我们中午到达，虽然知道比入住时间早了不少，但服务员记下了我们的名字，帮我们卸了车，热情地迎接我们，并送我们进了电梯。电梯开门后，工作人员已经在等候我们，带我们参观了酒店设施，然后把我们送到礼宾部，礼宾部很快帮我们办理了入住，房间提前几个小时就准备好了。我们的行李已经在房间里等着我们了。房间真是太棒了；我们住的是9号套房，透过一整面墙的窗户可以俯瞰庭院，宽敞安静。我爸爸、儿子和侄女的房间虽然小一些，但同样漂亮。新婚夫妇住的是18号套房，简直太棒了，里面有宽敞的客厅和化妆间，还有一间阁楼卧室和一间全套卫浴。其他客人也对他们的房间和套房赞不绝口。一对夫妇带着他们的幼儿和新生儿而来，酒店甚至主动提供了婴儿浴缸和适合儿童尺寸的浴袍。 我们在这里住了四个晚上，每次我们离开房间去吃早餐、下午茶或晚餐时，工作人员都会互相通知，这样当我们回来时，所有必要的客房清洁工作都已安排妥当。这真是太棒了。 活动策划人员也同样出色。我们感觉就像聘请了一位婚礼策划师，在幕后默默高效地运作着。 酒店餐饮由Magdalena亲自烹制，非常美味。 我们强烈推荐这家酒店。对于一场大约30位宾客都想在酒店内住宿的小型婚礼来说，这里绝对是最佳选择。 （原文） Our daughter was married at this hotel this past weekend and the whole thing couldn't have gone more smoothly. From the venue itself, the staff, the food, everything was set up to make this as easy for us as possible. We arrived at noon, knowing we were way early for checkin, and the valet just took our name, unloaded our car, and welcomed us, and put us into the elevator. When it opened, staff was waiting to give us a tour of the facility and deliver us to the concierge, who seamlessly checked us in to our room, which was ready hours early. Our luggage was waiting for us in our room. Which was amazing; we had suite 9, which overlooked the courtyard from a wall of windows and was roomy and quiet, but my dad, son, and niece all had rooms which were smaller but equally beautiful. The bridal couple had suite 18, which was just incredible, a huge living room and powder room with a lofted bedroom and full bath. Other guests also rave about their rooms and suites. One couple came with their toddler and newborn, and the hotel even provided -- unasked -- a bathtub for the baby and appropriate size robes for the kids. We were there for four nights, and consistently when we left our room for breakfast or tea or dinner, staff notified one another so that when we got back, any necessary housekeeping had been taken care of while we were out. It was amazing. The event planning staff was equally amazing. We felt as if we'd hired a wedding planner who was operating silently and efficiently in the background. The food, which was catered in-house by Magdalena, was excellent. We can't recommend it more highly. For a microwedding, with maybe 30 guests who all want to stay on property, this couldn't be a better choice.

（由 Google 翻译）我们刚从The Ivy酒店庆祝结婚纪念日回来，虽然之前听说酒店评价很高，也抱有很高的期望，但这次的入住体验完全超出了预期。 没错，住在这里并不便宜，但酒店的服务和对细节的关注绝对物有所值。酒店本身令人叹为观止——经过精心修复，充分展现了它的历史。但The Ivy真正与众不同之处在于它的服务。看看评论就知道了！从入住的第一刻起，一切都显得如此个性化：入住时有人叫出客人的名字，提供香槟或气泡茶，带我们参观了酒店，甚至在我们回到房间时，还收到了一张手写的便条，上面写着葡萄酒和奶酪。下午茶非常美味，自助酒吧也很棒，第二天早上送到我们房间的早餐也非常棒，而且所有费用都包含在住宿费里。 所有员工都很棒！最难忘的时刻之一来自我们与礼宾部Calvin的相处。他的热情、真诚和善意让我们感受到了真诚关怀的力量。 我们满怀喜悦地离开，留下了周年纪念的美好回忆，也开启了新的传统——每年都来 The Ivy！ （原文） We just returned from a one-night stay at The Ivy for our wedding anniversary, and while we had heard wonderful things going in and had high expectations, our stay exceeded every single one of them. Yes, it is not inexpensive to stay here, but the service and attention to detail make it worth every penny. The hotel itself is stunning — beautifully restored in a way that fully honors its history. But what truly sets The Ivy apart is the service. Just read the reviews! From the very first moment, everything felt personalized: greeted by name at check-in, offered champagne or sparkling tea, given a full tour of the hotel, and arriving in our room to find a handwritten note with wine and cheese. Afternoon tea was delicious, the serve-yourself bar was an awesome addition, and breakfast delivered to our room the next morning was outstanding and all included in the stay. The entire staff is wonderful! One of the most memorable moments came from our time with the concierge, Calvin. His warmth, authenticity, and simple gestures of kindness reminded us of the power of genuine care. We left with full hearts, a beautiful memory of our anniversary, and a new tradition — every year at The Ivy!

（由 Google 翻译）我们在The Ivy酒店度过了一个美好的夜晚，庆祝生日。 我给这家酒店四星而不是五星，是因为价格让我期望过高，而实际体验并没有完全达到预期。 首先，这家酒店本身非常漂亮，充满历史气息。它的装饰精美，维护得也很好。服务热情周到。这对于一家豪华酒店来说非常重要，也是理所应当的。 我们的房间很漂亮，酒店还贴心地为我们准备了奶酪和橄榄。然而，面包从盘子里滚落下来，却没有人来收拾（已上传照片）。这说明酒店在细节处理上还达不到五星级水准。另外，两片薄薄的面包根本盖不住那么多奶酪。幸好，零食抽屉里有椒盐卷饼。 同样，早上我点的溏心蛋也从盘子里滚落下来摔碎了。服务员只是说了声“抱歉”，然后让我自己把鸡蛋拿走重新摆放（所以照片里鸡蛋才裂了）。 ​​我不需要新鲜鸡蛋，但服务员既没有主动提出帮我拿，也没有清理弄脏的地方——再次强调，这算不上五星级服务。 另外，我的朋友预订了房间，并告知酒店这是为了庆祝我的生日。酒店很贴心地在房间里准备了生日贺卡，但收件人却是我的朋友，而不是我。这在细节方面也算不上五星级的细致。 我们费了好大劲才把房间里的暖气调低。礼宾部的员工很热心，但我们始终没能彻底解决这个问题。 食物相当不错，有些菜品尤其出色。我很喜欢下午茶以及房间提供的点心和饮品。 常春藤酒店的氛围非常温馨宜人，大多数员工都非常友好尽责。 我很庆幸体验了The Ivy餐厅，但我不确定是否值得为此付出再次入住的代价。在这个价位上，细节之处显得尤为重要。 （原文） We had a lovely one-night stay at The Ivy for a birthday celebration. I'm rating this hotel 4 stars rather than 5 due to the cost creating a higher expectation that was not quite met. Firstly, this is a beautiful, historic space. It's gorgeously decorated and lovingly cared for. The service is warm and attentive. This is very important, and is expected for a luxury hotel. Our room was beautiful, and I thought it was fantastic that cheese and olives were set out for us. However, the bread had tumbled off the plate and no one fixed it (photo uploaded). This just speaks to a not quite 5 star attention to detail. Also, 2 thin slices of bread do not cover the amount of cheese served. Thankfully, they had pretzels in the snack drawer. Similarly, when my soft boiled eggs were served in the morning, they rolled off my plate and cracked. The server just said "sorry" and let me pick them up and reset them (that's why they're cracked in the photo). I didn't need fresh eggs, but the server didn't offer to get them, nor did she rectify the mess made- again, not quite 5 star service. Also, my friend booked the room and let them know this was for my birthday celebration. Kindly, they had a birthday card in our room, but it was addressed to my friend, rather than me. Not 5 star attention to detail. We struggled with bringing the heat down in our room. The concierge was caring, but we never were able to quite resolve the problem. The food was quite good, with some aspects of it excellent. I really enjoyed the afternoon tea and the snacks/drinks that came with the room. The Ivy has a very warm and welcoming atmosphere, and most of the staff were very friendly and conscientious. I'm very glad I got to experience The Ivy, but I'm not sure if it's quite worth the price to return. Those little details matter more at this price point.

（由 Google 翻译）酒店公共区域本身就是一个瑰宝，遍布精美的木制品、手绘瓷砖和马赛克，室内设计巧妙而令人心旷神怡。抵达后的参观和Teresa的热情接待令人难忘。礼宾员Sydney和Calvin的服务也非常出色，他们不仅帮助我们规划路线和制定行程，还非常健谈。我们遇到的每个人都非常乐于助人，竭尽全力满足我们的任何需求。这真是一次非常棒的体验！ （原文） The hotel common area itself is a treasure of beautiful woodwork and hand-painted tiles and mosaics and interior design that is clever and exciting to enjoy. The tour upon our arrival and greeting from Teresa was memorable and concierges Sydney and Calvin were perfect, not only helping us navigate and create our itinerary, but were also great conversationalists. Everyone we met was incredibly helpful and bent over backwards to help with any need we had. It was an amazing experience!

（由 Google 翻译）常春藤酒店 - 2025年6月入住 ★ ★ ★ ★☆（真实评分4/5） 本次入住体验3.5星。从我34岁生日开始，我已经入住常春藤酒店9年了。随着时间的推移，它已经成为我们度假的首选之地。我和丈夫通常每年都会来几次，我们一直很欣赏这里温馨、奢华的氛围以及周到的细节，这些都让常春藤酒店不仅仅是一家酒店。这次，我们带了来自弗吉尼亚的好友，他们很高兴终于能亲身体验一下。但遗憾的是，这次的入住体验并没有达到预期。 优点 我们的房间干净漂亮，正如我们预期的那样。客房部的Danielle非常热情友好、周到细致。早餐很美味，下午茶仍然是我最喜欢的体验之一。这里安静、私密，而且只为酒店客人提供，这一点我非常喜欢。厨房和餐厅的员工一如既往地提供优质的服务。 但这次气氛不太好。 从一开始，前台的气氛就感觉有些冷淡。我的客人没有被告知庄园之旅、酒店历史，甚至连包含的租车服务都没有，这真是错失良机。这些额外服务正是The Ivy酒店的独特之处，而他们却没有体验到。 我还注意到我们受到的待遇也发生了变化。有些时候感觉受到了不必要的监管，比如被严密监视我们喝了多少酒，工作人员与我们沟通的方式也让人感觉不太热情。我感觉自己没有受到照顾，反而像是被操控了。我丈夫几个月前住在这里，也有类似的感觉。这完全不是我们熟悉的Ivy酒店。 有一次，他们告诉我们酒店与美国运通卡合作的费用有多高，明天酒店就订满了，以及这如何影响了服务。说实话，我不是来管理他们的商业模式的。我只想享受我的住宿。我不该因为幕后发生的事情而感到被忽视。 我们想念卡尔文先生。 他一直都是一张温暖熟悉的面孔。在很多方面，他都是常春藤酒店的核心人物。下次预订前，我会提前打电话确认他是否在工作。他的到来至关重要。 最后补充： 由于酒店没有提供专车服务，我们最终花了比预期更多的钱叫了Uber Black去吃晚餐。对于一家提供全包服务的豪华酒店来说，这可不是我能预料到的。 结语：常春藤酒店依然美丽，我相信它能够恢复昔日的风采。但有些东西已经改变了。不是外观或感觉，而是精神层面。奢华不仅仅在于环境，而在于你被赋予的感受。在这次入住期间，我有时感觉自己并不属于这里。 （原文） The Ivy Hotel – June 2025 Stay ★ ★ ★ ★☆ (honest 4/5) 3.5 star experience this visit. I’ve been coming to The Ivy for 9 years, since my 34th birthday. Over time, it’s become one of our go-to escapes. My husband and I usually visit several times a year, and we’ve always appreciated the warmth, luxury, and thoughtful details that make The Ivy feel like more than just a hotel. This time, we brought close friends from Virginia who were excited to finally experience it for themselves. But unfortunately, this visit just didn’t hit the same. What’s still great Our room was clean and beautiful, just as we’ve come to expect. Danielle from housekeeping was such a bright spot—kind, thorough, and attentive. Breakfast was delicious, and afternoon tea remains one of my favorite experiences. It’s quiet, intimate, and only offered to hotel guests, which I love. The kitchen and dining staff continue to deliver on service. But the energy was off this time From the start, the tone at the front desk felt a little cold. My guests weren’t told about the mansion tour, the hotel’s history, or even the included car service, which is such a missed opportunity. Those extras are part of what makes The Ivy feel special, and they didn’t get to experience them. I also noticed a shift in how we were treated. There were moments that felt unnecessarily policed, like being watched closely over how many drinks we had, and staff communicating about it in ways that didn’t feel welcoming. Instead of being cared for, I felt like I was being managed. My husband stayed here a few months ago and had a similar feeling. It just wasn’t the same Ivy we’ve come to know. At one point, we were told about how expensive it is for the hotel to work with AMEX, how they were sold out tomorrow, and how that affected service. Honestly, I’m not here to manage their business model. I just want to enjoy my stay. I shouldn’t feel like an afterthought because of whatever is happening behind the scenes. And we missed Mr. Calvin He has always been a warm and familiar face. In many ways, he’s the heartbeat of the Ivy. Next time, I’ll call ahead to make sure he’s working before I book. His presence makes a difference. Last note Without the hotel car service available, we ended up spending more than expected on Uber Black to get to dinner. That’s something I would not have anticipated from an all-inclusive luxury property. Final thoughts The Ivy is still a beautiful place, and I believe it can get back to what it once was. But something’s changed. Not in the look or feel, but in the spirit. Luxury isn’t just about the setting. It’s about how you’re made to feel. And at times during this stay, I didn’t feel like I belonged.

（由 Google 翻译）在巴尔的摩常春藤酒店的入住体验极其难忘，让我们的假期愉快难忘。工作人员热情而真诚地欢迎我们。礼宾员卡尔文先生戴着时尚的领结，服务周到。他主动报上姓名，确保我们入住体验完美。酒店还为我们提供了多种美味饮品供您选择，并带我们进行了一次精彩的周边游览。 我想联系一下总经理助理特蕾莎，她为我们精心安排了巴尔的摩常春藤酒店的美好住宿体验。特蕾莎看起来是一位聪明伶俐、善于表达的年轻女性。她精心策划并调动员工积极性，员工们每天都朝着共同的目标努力，那就是让客人体验到五星级的米其林体验。员工们专业素养全面，为这家米其林星级酒店做出了贡献。 特蕾莎确保了我们入住期间的舒适，并关注房间和整个入住期间的细节。柔软舒适的床单和精选枕头都令人倍感舒适，加上豪华的设施，为美好的夜晚画上了圆满的句号。 早餐本身就是一种体验。自制黄油和新鲜自制松饼，还有鸭肉培根！厨师们的创意让我流连忘返！我们还会再来艾维酒店，体验他们充满美感的下午茶。 酒店的设计师才华横溢，拥有令人惊叹的远见卓识和精心设计的精致客房。所有客房都美轮美奂，设计独特，装饰梦幻。艺术之美和建筑师的精妙细节令人叹为观止，令人目不暇接。一定要来这里看看，在宜人的氛围中放松身心，焕发活力。 艾维酒店让巴尔的摩名声大噪。我强烈推荐位于马里兰州巴尔的摩美丽的艾维酒店。请联系Thereza。艾维酒店一定会列入您的必住清单。 （原文） The stay at The Ivy Hotel, Baltimore was extremely remarkable and made our vacation pleasingly memorable. The staff greeted us with a warm and genuine welcome. Then Mr. Calvin, Concierge with his stylish bow tie, was exquisite. He greeted us with our names and ensured our check in was phenomenal. We were provided with a choice of tasty beverages. And a grand wee tour of the area. I want to reach out to Thereza, Assistant General Manager who well – orchestrated our amazing stay at The Ivy Hotel in Baltimore. Thereza appears to be an intelligent and highly articulate young, women. She carefully planned and involved the staff who worked diligently towards her daily common goal to make the guest experience a five-star Micheline experience. The staff are professionally well rounded and contribute to this Michelin rated Hotel. Thereza who ensured our comfort and the attention to details in our room and our entire stay. The cozy crispy sheets and selected pillows were cozy and a fantastic way to end the evening along with the luxurious amenities. Breakfast was an experience itself. Homemade butter and homemade fresh muffins. Duck bacon! The imagination in the Chefs cuisine left me wanting to come back for more! We will be back to experience the aesthetic vibes of their High Tea in The Ivey Hotel. The talented individuals who designed the hotel had amazing visions and well-orchestrated planned exquisite rooms. All aesthetically charming and uniquely designed with dreamy decor. Your eyes will never get tired of the beauty of art and Architect details all unimaginable. A must see and sit in the room to get rejuvenated in a pleasing atmosphere. The Ivy Hotel puts Baltimore on the map. I highly recommend The Ivy Hotel in beautiful Baltimore, Maryland. Please ask for Thereza. The Ivey Hotel must make your bucket list of places to stay.

（由 Google 翻译）太棒了，酒店太漂亮了。我们住过很多次希尔顿酒店，他们从来没有给我们升级过房间，即使我们是钻石会员，他们也从来没有主动要求过，就直接给我们升级到了顶楼，还允许我们延迟退房，而希尔顿从来不会这么做。而且不用付宠物费，这真是太棒了。酒店的家具摆放得非常漂亮，整栋楼都美极了，每次我来巴尔的摩，我都会住在这里。 （原文） Amazing hotel, so beautiful. We stayed a lot of Hilton and they never upgrade us Even though we’re diamond members, and they upgraded us right away to the top floor without asking and gave us late checkout, which Hilton will never do. You don’t have to pay a pet fee, which is absolutely amazing. The furniture is so beautiful and put together and the whole entire building is just amazing every time I come to Baltimore I’m going to stay here.

（由 Google 翻译）这地方简直就是一场噩梦。床像水泥板一样，枕头里基本上都是空气。床单上还有淡淡的血迹。浴室垃圾桶里没有垃圾袋，洗手液也没有。没有微波炉，没有咖啡机，迷你冰箱里甚至连水都没有。完全没有这个价位所能提供的便利设施。房间里又热又潮湿，恒温器当然也锁着。对于一个带特大床和折叠沙发、应该可以住四个人的单卧室套房来说，空间实在太小了。唯一的优点是员工服务态度很好。这地方太不舒服了，我们早上6点就离开了，尽管我们还有两天的住宿时间。 我想补充一下，在我们向总经理解释了这个问题之后，他们确实给我们打了折扣，而且我们预订的另一晚也没有被收取任何费用。所有的员工都很棒，我只是希望酒店也能这么好。 （原文） This place was a nightmare. The bed was like a concrete slab, the pillows were basically filled with air. The sheets had faint blood stains on them. There was no trash bag in the bathroom garbage. No handsoap in the bathroom at all. No microwave. No coffeemaker. Not even water in the mini fridge. Absolutely none of the amenities you’d expect at this price point. It was also extremely hot and humid in the room and the thermostat was of course locked. For a one bedroom suite with a king bed and pullout couch that’s supposed to sleep four people it was an absolutely tiny space. The only redeeming quality was the nice staff. This place was so uncomfortable we left at 6am even though we had two more days left in our stay. I would like to follow up this review by adding that after we explained this to the GM we did receive a percentage off of the bill and they did not charge us for the other night we had booked. All of the staff were wonderful, I just wish the hotel were as wonderful.

（由 Google 翻译）一家非常漂亮优雅的酒店。房间非常宽敞。虽然房间里没有咖啡机，但每天早上大堂都会提供新鲜的咖啡。我们在这里住得很愉快，一定会再来的。 （原文） A really beautiful and elegant hotel. The rooms are very spacious. Even there is no coffee maker in the room, there is fresh coffee in the lobby every morning instead. We really enjoyed our stay here and would definitely come back.

（由 Google 翻译）漂亮的老建筑！房间宽敞。非常干净！唯一的缺点……如果你住在隔壁房间，你会听到所有的声音……我是说所有的声音。地理位置优越。代客泊车员对我们和车辆都很尊重。服务快捷。入住和退房都很顺利。 （原文） Beautiful old building! Spacious room. Very clean! Only downfall …You can hear everything when you have an adjoining room … and I mean everything. Great location. Valet treated us and the vehicle with respect. Quick service. Checking in/out was a breeze.

（由 Google 翻译）我在巴尔的摩金普顿摩纳哥酒店的入住体验从始至终都堪称完美。酒店员工非常友善——我遇到的每个人都热情地向我问好，代客泊车服务也让我的抵达和离开轻松无忧。 我尤其喜欢酒店的葡萄酒时光，特别是奶酪和饼干——如此贴心的小细节让我倍感宾至如归。房间里摆放的个性化卡片也让我非常感动，卡片上写着欢迎我和我的狗狗的到来。正是这些小细节让入住体验更加难忘，而金普顿酒店在这方面总是做得非常出色。 酒店餐厅对我的狗狗也非常友好，让我们能够轻松愉快地享用晚餐。这种周到的服务实属难得，令人感激。 至于房间？简直是极致奢华。床铺超级舒适，时尚别致，仿佛置身云端。周围建筑的景色也美不胜收——这种小细节让人不禁驻足欣赏，享受当下。 我的入住体验堪称完美。我真的非常享受这次体验，迫不及待地想再次光临。强烈推荐！ （原文） My stay at the Kimpton Hotel Monaco Baltimore was nothing short of amazing from start to finish. The staff was incredibly friendly—everyone I encountered greeted me with genuine warmth, and the valet parking team made arrival and departure seamless and stress-free. I absolutely LOVED the wine hour, especially the cheese and crackers—such a classy touch that made me feel instantly welcomed. I was also so touched by the personalized card placed in my room, welcoming both me and my dog. It’s the small gestures that truly make a stay memorable, and Kimpton always gets it right. The restaurant attached to the hotel was also extremely accommodating with my dog, allowing us to enjoy a wonderful dinner without any hassle. That kind of hospitality is rare and so appreciated. And the room? Pure luxury. The bed was super comfortable, chic, and felt like sinking into a cloud. The views of the surrounding buildings were beautiful—one of those little things that makes you pause and just enjoy where you are. Everything about my stay was perfect. I genuinely had a great experience and can’t wait to return. Highly recommend!

（由 Google 翻译）点评：巴尔的摩金普顿酒店 我们入住了特大床房和套房——两间都很棒，不过套房绝对是我们的心头好（不过真希望它能有个浴缸）。我们的入住体验一开始并不顺利，因为第一个房间非常脏——毛巾颜色不统一，床上还有毛发（我们在检查是否有害虫时发现的），还有很多积满灰尘的地方，应该清洁得更彻底一些。幸好工作人员反应迅速，帮我们换了一间好得多的房间。 安顿下来后，我们非常欣赏酒店舒适的环境和对宠物友好的氛围。带宠物出行还是不错的——酒店内部感觉安全安静——但酒店外部可能有点不太安全，尤其是在晚上。 客房内的设施和咖啡/茶饮设备还算可以，我们没能体验到晚间的葡萄酒招待会。大堂位于二楼——您可以乘电梯，也可以沿着一段令人惊叹的（但陡峭且可能很滑的）大理石楼梯走。我推荐电梯。 安保措施一目了然，这让人安心——有人在外面骚扰我们时，甚至需要一名保安介入。在该地区遛狗不太方便，二楼大堂的布局也让送货有点不方便，所以最好能与前台和司机协调一下。 酒店门前空间有限，代客停车有点紧张，但总的来说，如果你要去市中心的体育馆参加活动，这家酒店还是很方便的。 （原文） Review: Kimpton Hotel, Baltimore We stayed in both a king room and a suite — both were great, though the suite was definitely our favorite (wish it had a bathtub, though). Our stay got off to a rough start because the first room we were given was really dirty — mismatched yellow towels, random hairs in the bed (which we found while checking for pests), and lots of dusty spots that should have been cleaned more thoroughly. Thankfully, the staff was responsive and moved us to a different room, which was much better. Once settled, we appreciated the comfortable setup and dog-friendly vibe inside the hotel. It’s a sensible place for traveling with pets — inside feels safe and calm — but outside can feel a little dodgy, especially at night. The in-room amenities and coffee/tea setup were just okay, and we didn’t get to try the evening wine reception. The lobby is located on the 2nd floor — you can take the elevator or a set of stunning (but steep and possibly slippery) marble stairs. I recommend the elevator. Security is visible, which was reassuring — one guard even had to step in when someone bothered us outside. Walking dogs in the area isn’t ideal, and the second-floor lobby setup also makes deliveries a little awkward, so it helps to coordinate with the front desk and drivers. Valet parking is a bit tight with limited space out front, but overall, the hotel is very convenient if you’re heading to events at the downtown arena.

（由 Google 翻译）Kumar 和 Xena 非常乐于助人。我能感觉到他们花了不少时间去预测客人的需求并准备答案。入口设计精美，捕捉了 20 世纪初的颓废风格。大堂和我的房间既现代又尊重历史设计。整体风格简洁优雅，我非常喜欢。我住在 11 楼，房间有一整面玻璃墙，配有遮光窗帘。客房服务快捷周到。营业时间有点混乱，但附近有很多选择，我从来不会饿肚子。酒店独特的设计让我分心，以至于我有点搞不清楚如何前往大堂。如果在确认过程中能稍微解释一下就好了。 （原文） Kumar and Xena were wonderfully helpful. I can tell time was given to anticipating a guest’s need and preparing answers. The entry is beautiful capturing the decadence of the early 1900s. The actual lobby and my room were contemporary yet respectful of the historic design. The aesthetic is simple and elegant and I loved it. My 11 floor room had an entire window wall with sheer and light blocking shades. Room service was quick and adequate. The hours are a little confusing but there are so many options nearby i was never hungry. I was pleasantly distracted by the original design of the building that i found myself a little confused as to how i got to the lobby. A little clarification in the confirmation process would be helpful.

很干净的酒店。再来还会住这儿。

（由 Google 翻译）全体员工服务周到，彬彬有礼；大堂设计美观大方；客房宽敞舒适，床铺舒适无比。Poet 餐厅的特色菜，尤其是蟹饼，值得一提。然而，酒店位置距离主要景点较远，附近无家可归者较多，酒店提供代客泊车服务，或者您可以选择使用公共停车库，但进出停车库需自行付费。电视并非智能电视，无法兼容应用程序。虽然您可以步行前往附近的杂货店和美食店，但看到到处都是无家可归者和乞丐，走路的感受令人不快。总的来说，酒店和员工本身的素质都很高。我去过巴尔的摩的众多酒店，住过超过十五家，这家酒店在我体验过的巴尔的摩酒店中名列前茅。它也是洲际酒店集团在巴尔的摩的顶级酒店之一，与金普顿酒店不相上下。酒店经理金女士热情好客，热情好客。帮我办理包裹的员工非常出色，热情周到。工作人员营造了愉快温馨的氛围，让我有宾至如归的感觉；我肯定会考虑再次入住这里。 （原文） The entire staff's is exceptional and polite, the lobby is aesthetically pleasing, and the guest rooms are spacious, featuring exceptionally comfortable beds. The culinary offerings at the Poet restaurant, specifically the crab cakes, are noteworthy. However, the location is somewhat removed from major points of interest, and there's a large presence of homelessness in the vicinity, the hotel has valet parking or you have to use a public garage options without in and out privileged pay everything you exit. The TV isn't a smart TV that adapt to apps. While you can walk to grocery store and food spots close by, its unpleasant walk seeing homeless people everywhere and beggars everytime. Overall, the property and staff itself are of high quality. Having visted numerous hotels and having stayed in over fifteen properties in Baltimore, this hotel ranks among the top four I've experienced in the city. It is also among the top IHG properties in Baltimore, comparable to the Kimpton. The manager, Ms. Kim, provided a warm and hospitable welcome. The employee who assisted with my packages was exceptional and engaging. The staff gives a pleasant and inviting atmosphere, making me feel at home; I would certainly consider staying here again.

（由 Google 翻译）⭐️⭐️⭐️⭐️ – 巴尔的摩市中心的美妙住宿体验 🏨🌆✨ 入住巴尔的摩英迪格酒店 (Hotel Indigo Baltimore) 的体验非常棒——从办理入住到离开，一切都完美无瑕。前台工作人员热情友好，乐于助人，让入住过程轻松顺畅。这美好的第一印象为接下来的住宿体验奠定了基调。 代客泊车高效便捷，而最让我印象深刻的是酒店全体员工始终如一的友善和周到。我遇到的每个人都会询问我今天过得怎么样，或者是否需要任何帮助。细节决定成败，而这家酒店在这方面做得非常出色。 酒店本身设施一流——现代、干净、舒适。我的房间非常宽敞，白色毛巾洁白清爽，浴室也宽敞明亮，一尘不染。配备小厨房更是锦上添花——无论您是商务出行还是只是想拥有灵活的住宿体验，都非常方便。 地理位置也是一大优势——位于巴尔的摩市中心，交通便利，步行、驾车或乘坐优步都很方便。 我这次是出差，但说实话，我强烈推荐这里给所有人——无论是商务出行、休闲度假，还是两者兼顾。绝对五星好评！不妨一试，绝对不会让你失望。 （原文） ⭐️⭐️⭐️⭐️ – A Fantastic Stay in the Heart of Baltimore 🏨🌆✨ Had a truly wonderful experience at Hotel Indigo Baltimore—from the moment I checked in to the moment I left. The front desk staff was incredibly nice, welcoming, and genuinely helpful, making check-in smooth and stress-free. A great first impression that set the tone for the rest of the stay. Valet parking was efficient and hassle-free, and what stood out throughout my visit was how consistently kind and attentive the entire staff was. Everyone I encountered asked how my day was going or if I needed anything. It’s the little things, and this place gets them right. The hotel itself is in great shape—modern, clean, and comfortable. My room was very spacious, the white towels were crisp and fresh, and the bathroom was roomy and spotless. Having a little kitchenette was an added bonus—super convenient whether you’re staying for work or just want some flexibility. The location is also a big plus—downtown Baltimore, close to everything, easy to get around whether you’re walking, driving, or Ubering. I was there for business, but honestly, I’d recommend this place for anyone—business, leisure, or a bit of both. Definitely five stars from me. Give it a try—you won’t regret it.

（由 Google 翻译）我一大早就去约翰·霍普金斯大学预约了，所以前一天晚上就住在这里，而不是从华盛顿开车过来。我通常住在港口附近的智选假日酒店，但金莺队当时在主场，所以我不想挤人。我很高兴我选择了这家酒店，因为我在巴尔的摩有了一家新的心仪酒店。 我们到得比较晚，而且我行动不便，所以我妻子花了几分钟才和工作人员协调好，弄清楚我从哪里进入酒店。坡道就在拐角处，我们把车停在了街对面的富兰克林街停车场。如果你要停车，而且行李不多，我建议你先把车停好，因为这条街是单行道，停车场的入口在街的另一边，然后你才能到达酒店前门。否则，你得再绕一圈。 入住过程很顺利，我们到了房间，对房间很满意。我们订的是特大床套房，我强烈建议多花50美元。套房比我预想的要大得多，起居区和大多数酒店房间一样大（套房里有冰箱和微波炉）。起居区和睡眠区之间的宽阔过道里有一张书桌，工作台面很大，椅子也相当舒服。虽然到得很晚，但我还是在睡觉前完成了几个小时的工作。睡眠区没有门，但过道足够长，我工作时起居区的灯光不会吵醒我的妻子——我之所以提到这一点，是为了防止你和四个人共用沙发床。卫生间在睡眠区旁边，这也是需要注意的一点。睡眠区比你想象中的普通酒店房间要大，墙上有一幅以巴尔的摩为主题的精美壁画，赞美着巴尔的摩本地（以及像爱伦·坡这样的移民）作家。卫生间设施齐全，但除此之外就没什么特别之处了。 早上，我妻子在餐厅吃了早餐。我没想起来问她，但她当时看起来还挺高兴的。退房和入住一样顺利。 （原文） I had an early morning appointment at Johns Hopkins, and stayed here the night before instead of driving up from DC. I usually stay at a Holiday Inn Express near the harbor, but the Orioles were at home, so I didn't want to deal with the crowds. I'm glad I chose to do that, because I have a new favorite hotel in Baltimore. We arrived fairly late, and I'm mobility challenged, so it took a few minutes for my wife to coordinate with the staff to figure out where I was entering the hotel. The ramp is around the corner, and we parked in the Franklin Street Parking Garage across the street. If you're parking your car and don't have a lot of baggage, I recommend you park first, because the street is one-way and the entrance to the garage is on the opposite side of the street before you get to the front door of the hotel. Otherwise, you have to go around the block again. Check-in went smoothly, and we got to our room and were quite pleased with it. We got a king suite, and I highly recommend spending the extra $50. It was much larger than I expected it to be, with a sitting area the size of most hotel rooms (with the fridge and microwave you expect in a suite). There's a desk in the wide passage between the sitting area and the sleeping area, with a good-sized work surface and reasonably comfortable chair. Despite getting in late, I got a couple of hours of work done before going to sleep. The sleeping area doesn't have a door, but the passage is long enough that the light from the sitting area didn't keep my wife awake while I was working - I'm just noting it in case you're sharing the room with four people using the sofa bed. The bathroom is off the sleeping area, which is another thing to note for that reason. The size of the sleeping area was larger than you'd expect an ordinary hotel room to be, and had a lovely Baltimore-themed mural on the wall, celebrating Baltimore native (and transplants like Poe) writers. The bathroom was well-appointed but otherwise not noteworthy. In the morning, my wife had breakfast in the restaurant. I didn't remember to ask about it, but she seemed pleased enough at the time. Checkout was as smooth as check-in,

（由 Google 翻译）如果您想体验精品酒店的精致格调，又不想花费太多，这家酒店绝对是您的理想之选。入住办理非常便捷，大堂里的每一位工作人员都热情友好，乐于助人。我们选择了代客泊车服务，事实证明这个决定非常明智，省去了自己去停车场的麻烦——那位戴着时尚眼镜、身穿亮橙色外套的代客泊车员魅力十足，令人惊喜。整个周末取车都非常方便快捷。音乐会开始前，我们在Poet酒吧小酌了几杯，吃了点东西——调酒师技艺精湛，我点的季节限定鸡尾酒味道极佳，强烈推荐搭配蜂蜜老湾酱的原味鸡翅。我特意预订了这间客房，就是为了在音乐会后好好泡个澡放松一下。浴室的浴缸/淋浴组合很棒，但我认为浴室的推拉门如果换成真正的门会更好一些。 （原文） Great hotel when you want an elevated boutique hotel feel without breaking the bank. Check in was easy and everyone we encountered in the lobby were welcoming and helpful. We decided to valet for the weekend, and it was a great call vs. dealing with the garage—the valet with the stylish glasses and fab orange jacket was ah-mazingly charming. It was quick & easy to retrieve our vehicle all weekend. We grabbed drinks and some food at the Poet bar before our concert—the bartenders were fantastic, my seasonal cocktail was delicious, and I highly recommend the naked wings with honey Old Bay sauce on the side. I had booked our room specifically for the bathtub for post concert self-care and the bath/shower set up was great but I do think the bathroom could use an actual door vs a barn-style sliding.

（由 Google 翻译）我的入住体验棒极了！酒店干净舒适，位置便利，但真正让它与众不同的是其卓越的客户服务。Tyjuan 为我们办理了入住手续，并竭尽全力确保我们全程得到妥善照顾。从入住到退房，他都非常友好、专业，并且真诚地提供帮助。很少有人能像他一样对自己的工作充满自豪，他的积极态度对我们的旅程产生了很大的影响。 感谢 Tyjuan 和团队其他成员让我们的入住体验如此愉快——我们一定会再来的！ （原文） I had such a great experience during my stay! The hotel was clean, comfortable, and conveniently located, but what truly made it special was the incredible customer service. Tyjuan checked us in and went above and beyond to make sure we were taken care of the entire time. He was friendly, professional, and genuinely helpful — from check-in to checkout. It’s rare to come across someone who clearly takes pride in what they do, and his positive attitude made a big difference in our trip. Thank you, Tyjuan, and the rest of the team for making our stay so pleasant — we’ll definitely be back!

（由 Google 翻译）整体入住体验很棒！如果您是通过第三方网站预订，请务必向酒店工作人员确认您被收取的费用是否仅为杂项费用，而非房费。我被重复收费了，提出问题后也一直没有退款。我给酒店打过电话，但酒店经理始终没有回复。 酒店员工服务一流！ （原文） Overall stay was great! If you are using a third party website, make sure you check with hotel staff that you are being charged for only incidental and not for the room. I was charged twice but was never credited back after bring up the issue. Called the hotel but never heard back from the hotel manager. Hotel staff is amazing!

（由 Google 翻译）喜欢酒店的氛围。床上用品超级舒服。Dashery 的早餐选择不错。本来想给五星好评，但我却因为没有带走房间里的士力架和红牛而被误收了钱，这很可疑。我打电话询问了此事，被告知可以退款，没有任何异议，我很感激。 （原文） Loved the vibes of the hotel. Bedding was super comfy. The Dashery had good selection for breakfast. Would have given 5 stars but I was falsely charged for a Snickers and a Red Bull I did not take from the room which is suspicious. I called to inquire about this and was told they will be refunded, no arguments which I appreciated.

（由 Google 翻译）很难区分酒店和它的客人，但我会努力尝试。 历史建筑，装修精美。员工友好。房间宽敞舒适。屋顶酒吧的欢乐时光价格不错。地理位置优越，适合步行游览城市。没有理由给这家酒店低于9/10的评分。 我们唯一的问题是其他客人。 我们到达时发现有人（我猜是客人）在接待处的沙发上睡觉。虽然没什么问题，但有点奇怪…… 隔壁房间正在举行派对（酒店工作人员被叫来，但处理得很慢，或者客人没有理会他们）。第二天早上，派对的垃圾堆在走廊里。 还有一位客人带着一只非常烦人的狗，只要有人走过走廊，它就会狂吠。晚上狗很安静，但一家宠物友好型酒店却没有训练有素的宠物，这确实是一个问题。 所以，这是一家不错的酒店，但我们的住宿体验不如预期。 （原文） It can be hard to separate a hotel from its guests but I will try. Historic building, well renovated. Staff is friendly. Rooms are spacious, comfortable. Rooftop bar has good happy hour prices. Location is great for walking the city. No reason to give the property less than 9/10. Our only problem was due to other guests. We arrived to find someone (I assume it was a guest) sleeping on the couch in the reception. Not a problem but a bit odd…. There was a party in a neighboring room (hotel staff was called and were slow address it and/or the guests ignored them). Trash from the party was in the hallway the next morning. And then there was a guest with an incredibly annoying dog which started barking any time someone walked down the hall. The dog was quiet at night but a pet friendly hotel with poorly trained pets is a problem. So it’s a fine hotel but our stay was not as nice as it could have been.

（由 Google 翻译）我带着狗狗在复兴酒店住了两晚，度过了一段美好的时光。 从办理入住到代客泊车、客房服务到咖啡厅，工作人员都非常热情友好，乐于助人。他们虽然很忙，但总是能迅速响应我的要求，没有丝毫懈怠。 复兴酒店特大床房太棒了！我们宽敞的房间位于8楼，可以欣赏到弗农山的美景。床超级舒服，家具很有品位，艺术品也很漂亮。 我喜欢房间里提供的当地小吃。酒店还提供几种高品质的茶和咖啡，以及一个可调温的冲泡壶、精致的餐具和免费的过滤水。酒店还提供烈酒、啤酒、苏打水和佳得乐。 我非常满意，我是个挑剔的旅行者。我很快会再来复兴酒店！ （原文） I stayed two nights at Hotel Revival with my dog, and we had the best time. From check-in to valet parking to housekeeping to the cafe, the staff were all so welcoming, helpful, and friendly. They were busy, but they didn't miss a beat and quickly responded to my requests. The Revival King was lovely! Our spacious room was on the 8th floor, with a lovely view of Mt Vernon. The bed was super comfortable, the furnishings were tasteful, and the art was beautiful. I loved trying the local snacks available in the room. Several types of high-quality tea and coffee were available, along with a variable-temperature pour-over kettle, nice dishware, and free filtered water. Liquor, beer, soda, and Gatorade were all available for purchase, too. I couldn't have been happier, and I am a picky traveler. I'll be headed back to Hotel Revival again soon!

（由 Google 翻译）这是我住过的最不舒服的酒店床之一。床垫大概只有6英寸厚，软得像木凳子。总的来说，这家酒店应急时或许还行，但位置、舒适度和清洁度（入住时厕所的情况可以参考）都远逊于许多四星级酒店。 如果在这个区域，我建议选择其他酒店。我觉得你可以找到更好的。 （原文） One of the more uncomfortable hotel beds you will find. About 6 inches thick and soft like a wood bench. Overall hotel may be good in a pinch but lacks location, comfort and cleanliness (see toilet at check in) of many 4 star peers. Would recommend other choices if in the area. Think you can do better.

（由 Google 翻译）我从来不写评论，但我们的婚礼周末却因为Revival酒店而受到了如此负面的影响，我感到有义务分享一下。酒店的服务实在令人失望，怎么说都不为过。 首先，在与酒店销售团队的五个联系人沟通了我们预订的客房后，我们（入住前几天）才得知酒店没有我们入住第一晚的房间。酒店没有配合我们履行合同（合同中包含了预订房间），而是告诉我们，当晚需要多付大约100美元。幸运的是，我们进行了反驳，问题得到了解决。 我们到达时，房间的管道漏水，维修团队的到来更是雪上加霜。水槽从滴水滴到地板上，变成了完全无法使用，下面的水管也断了。我们不得不在凌晨5:45把一桶脏水倒进浴缸里——这桶水是我们自己带的。这可是我们婚礼当天早上。他们还在浴室的地板上留下了沾满污垢/油污的湿毛巾。我们终于在早上6点换到了一间新房间（床更小了）。考虑到我们要结婚，一天换两次房间是不可能的。 如果你打算在Revival酒店举办婚礼（或者坦白说，其他时间也行），一定要小心。 （原文） I never leave reviews, but our wedding weekend was so negatively impacted by the Revival that I feel an obligation share. Can’t say enough how disappointing the service was. First, after speaking with five different contacts on the sales team for our room block, we learned (days before checking in) that the hotel didn’t have a room for us for the first night of our stay. Instead of working with us to honor the contract we signed (which included that room), the hotel told us that we could pay around $100 more for that night. Luckily, we pushed back and this was resolved. When we arrived, our room had a plumbing leak, which was only made worse by the maintenance team. The sink went from dripping on the floor to entirely non-functional, the pipes underneath disconnected. We had to dump a bucket—which we happened to bring ourselves—of dirty water into the tub at 5:45am. This was the morning of our wedding. They also left dirt/grease-stained, wet towels on the floor of the bathroom. We were finally moved to a new room at 6am (with a smaller bed). Given we were getting married, moving rooms twice in one day was out of the question. If you’re thinking about staying at the Revival for your wedding (or frankly any other time), beware.

（由 Google 翻译）第一次来这里。景色和汉堡都太棒了！员工服务周到，氛围轻松惬意，又不失优雅。 附注：如果他们看到这条评论，我很想帮他们照料植物！ （原文） 1st time here. Loved the view & burger! Staff were excellent & the atmosphere was beautifully casual yet with a touch of elegance. Sidenote: I would love to take care of their plants in case they see this!

（由 Google 翻译）酒店很漂亮，房间也很棒。50美元的代客停车费似乎有点高，所以我们把车停在了其他地方。Topside 餐厅的食物确实不错，但我们坐在吧台，服务却很糟糕。我们经常看到两个调酒师聊天，完全不理会客人。我们又要了一杯酒，结账后，那个女孩就消失了，最后我终于叫住了她，让她直接付钱。房间很舒适，但早上 8:30 客房服务人员就来敲门了。总的来说，位置不错，性价比也不错，但整体服务不太好。 （原文） The hotel was very cute and the room was nice. $50 for valet parking seems high so we parked elsewhere. The food at Topside was really good but we sat at the bar and the service was terrible. We often saw the 2 bartenders chatting, ignoring guests. We asked for an another drink and the check and the girl disappeared before I finally flagged her down and asked to just pay. The room was comfortable but at 8:30am we had room service knocking on our door. Overall was a nice location and good value but the overall service wasn’t great.

（由 Google 翻译）这家酒店是我们庆祝周年纪念日的绝佳选择。附近有很多酒店，但我们选择了这家，因为相比其他酒店，它的价格更实惠。这家酒店似乎会被四季酒店所掩盖，但它真的很棒，我和我丈夫都迫不及待地想再去一次！我们的房间干净漂亮。浴室的镜子非常适合准备，还可以照镜子自拍，这真是个加分项！酒店的早餐也比我们预期的要好。 （原文） This hotel was a great choice for our anniversary. There are a lot of hotels in the area, but we went with this one for its affordability in comparison to others. It seems like this hotel might get overshadowed by the Four Seasons, but it was honestly great and my husband and I are eager to go back! Our room was clean, and beautiful. The bathroom mirror was perfect for getting ready, and taking mirror selfies which is a plus! The breakfast in the hotel was also better than we expected.

（由 Google 翻译）我们在巴尔的摩海滨万豪酒店度过了最美好的时光！我们住在这里参加我表弟的婚礼，体验棒极了！酒店很漂亮，工作人员很友好，设施齐全，停车方便，地理位置优越，房间也很干净！我们最终可以提前入住，这真是太幸运了，因为酒店正常的入住时间就有巴士来接我们去参加婚礼，而且我们甚至还升级到了海滨客房！房间非常漂亮，简直是意外的惊喜！ 唯一不好的地方是，为了准备婚礼，我们费了好大劲才确定能不能提前入住。我们预订房间的时候，酒店要求我们当天早上打电话确认是否可以提前入住，我照做了。然而，我不得不通过一个自动系统，把我引导到两个不同的人那里，他们只告诉我早点到，尽量订到房间。酒店应该从我们预订房间的那一刻就更清楚地告诉我们，我们能做的就是早点到，然后祈祷一切顺利。呼叫系统不太好，花了很长时间才得到具体的答案，但除此之外，这是一次完美的体验！ （原文） We had the most wonderful stay at the Baltimore Marriott Waterfront! We stayed here for my cousin's wedding and had a wonderful experience! The property was beautiful, people were friendly, amenities were plentiful, parking was easy, location was great, and rooms were clean! We ended up being able to check in early which was a lifesaver since busses were picking us up for wedding transport at the normal hotel check-in time, and we were even upgraded to a waterfront room! It was gorgeous and a fabulous surprise! The only negative thing I have to say is that it was incredibly difficult trying to figure out if we were going to be able to check in early or not to get ready for the wedding. When we booked the room, it said to call that morning to see if we could check in early or not, which I did. However, I had to go through an automated system which directed me to two different people, and all I was told was to show up early and try to get a room. It should have been made more clear from the moment we booked the room that all we could do was show up early and hope for the best. The calling system did not go well and took far too much time to get no concrete answer, but other than that, it was a perfect experience!

（由 Google 翻译）我最近打电话为父母预订房间，从始至终，整个体验都棒极了。我妈妈经常去马里兰州的约翰·霍普金斯医院就诊，但不幸的是，过去很多酒店住宿体验都令人失望。这次，一切都不同了。 从我打电话预订的那一刻起，工作人员就竭尽全力——专业、友善、真诚关怀。酒店本身漂亮、舒适、一尘不染，但真正让它与众不同的是卓越的服务。每个细节都体现着关怀和体贴，考虑到我妈妈的健康需求，这对我们来说意义重大。 这绝对是我们在巴尔的摩为她未来就医——或任何探访——预订的唯一住所。我非常感谢团队让她感到安全、舒适和关怀。强烈推荐给所有想找一个真正像家一样的地方的人。 （原文） I recently called to book a room for my parents, and from start to finish, the experience was absolutely incredible. My mom travels frequently to Maryland for medical visits at Johns Hopkins and has unfortunately had many disappointing hotel stays in the past. This time, everything was different. From the moment I called to make the reservation, the staff went above and beyond — professional, kind, and genuinely caring. The hotel itself is beautiful, comfortable, and spotless, but what truly set it apart was the outstanding service. Every detail was handled with compassion and care, which meant the world to us given my mom’s health needs. This will absolutely be the only place we book in Baltimore for her future medical stays — or any visit at all. I can’t thank the team enough for making her feel safe, comfortable, and cared for. Highly recommend to anyone looking for a place that feels like a true home away from home

（由 Google 翻译）抵达后，我们决定代客泊车，这很容易做到。即使在周六人潮拥挤的情况下，入住流程也非常高效。酒店和我们的房间都非常干净整洁。入住的第二晚，我们再次尝试代客泊车，但排队15分钟后，我们决定自助停车。我们也希望酒店能提供更完善的物品存放指南。总的来说，我们非常喜欢酒店的位置和景色。 （原文） Upon arrival, we decided to valet park our car, which was easy to do. Check in process was super efficient even with it being as busy as it was on a Saturday. The hotel and our room were very clean and up to date. Our second night there, we tried to valet park our car again, but after 15 minutes of the line not moving, we chose to self park. We wish there was a better directory for where things were in the hotel as well. Overall we loved the location and the view.

（由 Google 翻译）会员福利简直太棒了！第一次入住，绝对推荐！餐食非常出色。床很舒服，房间宽敞——而且我们被安排在高层，可以俯瞰海滨。员工竭尽全力，为我们打造了一流的入住体验。 （原文） The loyalty benefits are absolutely incredible! First stay here and would definitely recommend! Meals were exceptional. Comfy beds, spacious rooms- and we were given one on a high floor overlooking the waterfront. The staff go above and beyond to create an experience that is top notch.

（由 Google 翻译）优点：地理位置优越——步行即可轻松抵达联邦山、费尔斯角、小意大利、内港、国家水族馆，甚至棒球场。附近有很多很棒的餐厅！周日步行去了巴尔的摩农贸市场，比预想的要大得多！健身中心很棒，配备了必要的健身器材。我们住的是转角房，可以看到海港景色，景色非常棒。 缺点：（对某些人来说可能是优点！）酒店就在Pavilion旁边，所以如果有音乐会，你一定会听到（并感受到！）音乐。不过，音乐会晚上10点结束，所以根据你需要/想要的睡眠时间，提前了解一下情况是值得的。对于想看娱乐节目的人来说，这里也很棒！我被允许延迟退房（下午2点），但没有被告知延迟退房并不意味着代客泊车服务也会延迟（也许是我的错误假设）。尽管我们12:20就退房了，比允许的延迟退房时间早得多，而且12:21就拿到了车，但我们还是被额外收取了35美元，因为我们在正常退房时间（12:00）之后才取车。如果我事先被告知有这笔额外费用，我会提前安排好。除了第一笔35美元，我又被错误地晚了一个小时收取了35美元。当天晚上我打电话给前台，第二笔35美元的费用得到了更正，前台人员也承认这笔费用是用另一个代客泊车票号扣的；然而，我的卡（或者可能是房间）在我离开一个小时后才被扣款，这似乎太容易了。另外，我们入住期间，空调一直没关（我们按照说明，不在房间时会把窗帘拉上）；我不确定这只是我们房间的问题，还是整个酒店都存在这种情况，但如果你睡眠浅，这可能会很麻烦。 （原文） Pros: Location is great - easy walk to Federal Hill, Fells Point, Little Italy, Inner Harbor, National Aquarium, and even the baseball stadium. Lots of great places to eat! Walked to the Baltimore Farmers market on a Sunday, which was much larger than anticipated! The fitness center was nice and had the necessary equipment. We had a corner room, harbor view, and the views were great. Cons: (maybe a Pro for some!) The hotel is right next to the Pavilion, so if there is a concert, you will definitely hear (and feel!) the music. That said, it ended by 10pm so depending on what time you need/want to sleep, it might be worth checking this out in advance. Could also be great for those that want to catch some entertainment! I was granted a late check out (2:00pm) but was not informed that the late check out didn’t also mean a late departure for valet (maybe an incorrect assumption on my part). Even though we checked out at 12:20, well before the granted late check out time, and got the car at 12:21, we were charged the additional $35 for picking up the car after normal check out time (12:00). Had I been advised of the additional charge, I would have made arrangements accordingly. On top of the first $35, I was charged an additional $35 an hour later by mistake. I called the front desk that same evening and the second $35 charge was corrected, and the individual acknowledged it was even under a different valet ticket number; however, it seemed too easy that my card (or maybe room) was charged an hour after I departed the location. Also, the AC didn’t turn off the entire time we were there (we kept the curtains drawn when we weren’t in the room, per the instructions); Im not sure if it was just our room or if this is common throughout the hotel, but if you’re a light sleeper this might be bothersome.

（由 Google 翻译）我们带着两个年幼的孩子入住了巴尔的摩万豪海滨酒店，庆祝我们的结婚纪念日。 宾客服务团队的Mari M.非常热情周到，服务周到。从我们抵达的那一刻起，她就确保我们拥有一段美好的住宿体验。我们被高楼层的海景房惊艳到了，孩子们非常喜欢窗外的景色！提前入住和延迟退房对我们这些年幼的孩子来说非常方便——我们非常感激！ Mari的手写留言对我们来说意义非凡，孩子们对可爱的黄貂鱼毛绒玩具更是兴奋不已。房间里还准备了美味的芝士蛋糕，庆祝我们的结婚纪念日。 酒店无可挑剔的客户服务、热情好客的氛围、优越的地理位置和整洁的环境都让我们感到惊喜。我们迫不及待地想再次入住这里！ 非常感谢巴尔的摩万豪海滨酒店团队的热情好客和个性化服务。我们由衷地感谢！ （原文） We stayed at the Baltimore Marriott Waterfront hotel with our 2 young kids for our anniversary. Mari M. from the guest services team was incredibly responsive, kind, and thoughtful. She made sure our stay was amazing from the moment we arrived. We were blown away by the high-floor Harbor View room, the kids absolutely loved looking out the windows! The early check in and late checkout were so convenient with our small kids - we’re so grateful! Mari’s hand-written notes meant so much to us and the kids were beyond excited about the cute stingray stuffed animals. A delicious cheesecake was awaiting us in our room to help celebrate our anniversary. We were pleasantly surprised at the impeccable customer service, welcoming nature, amazing location and cleanliness of the property. We can’t wait to stay here again! Thank you so much to the Baltimore Marriott Waterfront team for your kindness, hospitality and personal touches. We are incredibly grateful!

（由 Google 翻译）我住在密歇根大学医学中心做手术，享受了折扣价，还包含代客泊车和早餐券。价格非常公道，而且地理位置也很好。医院提供免费往返班车，去医院很方便；然而，手术结束后他们并没有来接我们回酒店，所以我们只能步行。步行很方便。 这家酒店历史悠久，有些人会觉得它“老旧”，但他们的理念和我不一样。淋浴间需要注意的是，水泥浆是黑色的。你看到的不是污垢，也不是霉菌。浴室不是最新的，但非常干净，功能齐全。卫生纸可能是出于节约和环保的考虑，是那种在露营车里或卡车停车场里用的那种。房间里没有多余的卫生纸。你可以自带卫生纸，但不要堵塞这座历史悠久的酒店的管道。虽然我们预订的是两人间，但酒店只提供了一条毛巾，虽然我们彼此相爱，但这条毛巾我们不会分享。我们提出要求后，酒店提供了更多的毛巾和毛巾。热水整晚、整天都很热，问我怎么知道的。如果垃圾桶空间不够（饮料瓶、外带容器等等），你可以把垃圾倒进很多楼层的制冰机/自动售货机里。 大堂外酒吧提供的食物还算可以接受。服务也不错。能够在酒店内用餐，不用挪车，很方便。说到汽车，代客泊车服务令人愉快且高效，我们的车最终以我们交车时的状态完好无损地归还给我们。停车员甚至帮我们把行李卸到推车上。为我们办理入住的女士似乎很忙。我们要求一个安静的地方，她确实做到了。我们听到了一些警笛声之类的，但毕竟是在市中心，这也是意料之中的事。我们很感激能够睡个好觉，这非常必要。为我们办理入住手续的那位先生态度和蔼，办事效率很高。 以后我们还会再来密歇根大学医疗中心，享受更多乐趣。如果与巴尔的摩勋爵酒店的合作关系继续有效，我们绝对会再来。如果再做一些小调整，就完美了。 （原文） My stay was for a procedure at UM Medical Center on a discounted room rate that also included valet parking and a breakfast credit. The rate we paid was more than fair, and the location was very good. The hospital offers a free shuttle back and forth, which worked well to go to the hospital; however, they never showed up after my procedure to return us to the hotel, so we walked. The walk was easy. The hotel is historic, and as such some will consider it “dated” but their priorities are different to mine. A word about the shower-the grout is black. That’s not grime you’re seeing, nor is it mildew. The bathroom wasn’t the newest, but it was perfectly clean and functional. The toilet paper, probably for purposes of economy and ecology, was the kind you would use in a camper, or find at a truck stop. There was no spare roll in the room. Bring your own, but don’t clog the historic plumbing. Although our reservation was for two people, only one wash cloth was provided, and as much as we love one another, that’s something we don’t share. We received more towels and wash cloths on request. Water was hot all night, all day, ask me how I know. If you run out of trash can space (drink bottles, carry out containers, etc) you can empty trash in the ice machine/vending room on many floors. The food on offer in the bar off the lobby was acceptable. The service was fine. It was convenient to be able to eat on the premises and avoid moving the car. And speaking of the car, the valet service was pleasant and efficient and our car was returned to us in the condition we surrendered it in. The parking person even unloaded our luggage onto a cart for us. The woman who checked us in seemed harried. We requested a quiet location and she really delivered. We heard a few sirens and such, but it’s downtown and to be expected. We appreciated the ability to sleep, which was much needed. The gentleman who checked us out was pleasant and efficient. We will be back to UM medical center for more fun in the future. If the partnership with the Lord Baltimore remains in effect, we absolutely will return for another stay. With a couple minor tweaks, it would be perfection.

（由 Google 翻译）这个地方太棒了，我以前住在巴尔的摩，但从未来过这里。我这次从西雅图来，在这里预订了一个房间。10/10 会再次预订！这个地方非常巴尔的摩，前面的休息区和友好的前台让人感到热情好客！我们住在闹鬼的房间里，但只感觉氛围很好！房间空间很大，而且很干净。我们非常喜欢屋顶酒吧，那里有特色鸡尾酒和免费试饮。我们去俱乐部跳舞之前，当地的朋友可以在那里和我们见面。楼下有魔术表演和餐厅，我们没有机会去看看，但我相信那里同样很棒。我们很容易就找到了免费停车位，只要记住不要在车里留下任何东西😂 就像认真做事要聪明并购买良好的保险😂 我们没有遇到任何问题，但你得记住你在 BMORE 😂🥰 （原文） This place is amazing I use to live in Baltimore and had never been here. I am visiting from Seattle and booked a room here. 10/10 would book again! This place is so Baltimore the lounge area up front and the friendly front desk is a warm welcome! We stayed in the haunted room but only felt good vibes! The room had tons of space and was clean. We loved loved the rooftop bar with specialty cocktails and a free tasting. Our local friends were able to meet up with us there before we went to the club to dance. They have a magic show and dining downstairs we didn't get a chance to check out but I'm sure it's just as fabulous. We found free parking easily just remember LEAVE NOTHING IN YOUR CAR 😂 like seriously be smart and have good insurance 😂 we had no issues but you gotta remember your in BMORE 😂🥰

（由 Google 翻译）巴尔的摩勋爵酒店 (Lord Baltimore Hotel) 确实魅力十足，独具特色。我喜欢这栋建筑的历史和闹鬼主题，因为它让入住体验独一无二。话虽如此，我认为他们有时会利用某些问题来营造“闹鬼”的氛围。比如，电梯就很费劲。他们有四五部电梯，但我入住期间只看到两部能用。等电梯的时间太长了，我们最后只能爬楼梯（幸好我们住在较低的楼层）。他们甚至说鬼魂喜欢在19楼出没，捣乱电梯，这个故事很有趣，但现实情况是，这确实有点让人沮丧。 我还注意到管道和墙壁里有很多奇怪的声音，他们又把它说成是鬼魂的氛围，这挺有意思的，但也说明酒店需要一些翻新。浴室和一些仍然可以使用的家具也是如此，但翻新一下会让这家酒店更上一层楼。 积极的一面是，在Skybar的体验很棒，代客泊车服务顺畅便捷，地理位置也非常完美，尤其适合去CFG Arena看演唱会。工作人员也非常友好热情。总的来说，这是一个充满乐趣且令人难忘的住宿地点，我一定会在巴尔的摩再来度过一个周末。 地理位置优越，步行即可到达，尤其适合参加附近的大型体育或娱乐活动。 酒店设有屋顶SkyBar和大堂酒馆，营业时间为下午5点至晚上11点。 （原文） The Lord Baltimore Hotel definitely has a lot of charm and character. I love the history of the building and the haunted theme as it makes the stay feel unique. That said, I think they sometimes play off certain issues as part of the “haunted” vibe. For example, the elevators were a struggle. They had 4 or 5, but I only ever saw 2 working during my stay. The wait times were so long that we just ended up taking the stairs (thankfully we were on a lower floor). They even say the ghost likes to haunt the 19th floor and mess with the elevators, which is a fun story, but the reality is it gets a little frustrating. I also noticed lots of strange noises in the pipes and walls that again, they spin it as the ghostly atmosphere, which is kind of funny, but it also shows the hotel could use some updates. Same goes for the bathrooms and some of the furniture still functional, but a refresh would really take this place up a notch. On the positive side, the Skybar was a great experience, valet was smooth and convenient, and the location is perfect, especially for catching a concert at CFG Arena. The staff were also very friendly and welcoming. Overall, It’s a fun and memorable place to stay, and I’d definitely come back for another weekend in Baltimore. Very walkable location especially for any major sporting or entertainment event nearby. Has a rooftop SkyBar and a Tavern in the lobby both open from 5pm-11pm.

（由 Google 翻译）哇！这真是一家令人惊叹的历史酒店！美丽的大堂给我留下了深刻的印象，我的房间也很棒。他们给了我一个18楼的角落单元，可以看到不同的景色。房间非常干净舒适，有很多很棒的有线电视频道。 据说这家酒店闹鬼，我暗自希望看到鬼魂，哈哈，不过我并没有，不过也许下次吧，哈哈，因为我会再次预订这家酒店。工作人员非常乐于助人，也很友好。 楼下有一个非常可爱的酒吧，价格也很实惠。我所有的青少年朋友都来看我，玩得很开心。我在网上订到了超值的房价，可以步行去查尔斯街逛逛当地的商店。 唯一的问题是代客泊车的价格，每晚45美元，但24小时都提供出入服务，很方便。我觉得把车停在代客泊车处比把车停在巴尔的摩市中心的其他地方更安全，因为我来自巴尔的摩，我知道那里的情况可能不太安全，但总而言之，这个地方太棒了，我一定会再来的。我只是希望空中酒吧能够开放，但也许下次吧。 （原文） Wow! What an amazing historical hotel. I was really impressed with the beautiful lobby and my room was great. They gave me a corner unit on the 18th floor with different views. The room was very clean and comfortable with lots of great cable channels . It’s rumor that this hotel is haunted and I secretly was wishing to see a ghost lol I didn’t though maybe next time lol because I will be booking this hotel again. The staff was very helpful and friendly. They have a very cute bar downstairs with great prices. All of my teenage friends came to visit me and had a wonderful time I got an amazing room rate online and I got to walk up Charles Street and to local businesses. The only issue was the price of valet parking which was $45 a night but it did provide in and out access 24 hours a day which was convenient and I felt safer with the valet than leaving my car anywhere else in downtown Baltimore being from there I know that it can be sketchy but all in all this place was amazing and I will definitely be back. I just wish the sky bar would’ve been open but maybe next time.

（由 Google 翻译）巴尔的摩勋爵酒店的入住服务很周到，但退房就差强人意了。因为当时已经是上午10点了，所以服务还可以更热情一些。房间很小，需要翻新。床架有缺口，浴缸经常滴水，虽然我们入住了两个人，但他们只给了我们一条毛巾。我们只住了一晚，所以没什么可抱怨的。价格比周边的酒店便宜。 （原文） Customer service at the Lord Baltimore hotel was nice checking in. Checking out, not so much. Could have been friendlier since it was 10am. The room was small and needed updating. The bed frame was chipped, the bathtub constantly dripped and although checked in two persons, they gave us one washcloth. We only stayed one night so wasn’t worth complaining about. The price was cheaper than surrounding hotels so.

（由 Google 翻译）大堂很棒。房间物超所值！虽然风格有些过时，但很有特色。还在餐厅吃了汉堡，非常好吃。服务也很棒。 （原文） Lobby was amazing. Rooms were good for the cost! Dated style, has lots of character. Also got a burger from the restaurant, very good. Great service too.

（由 Google 翻译）我住过很多酒店，但巴尔的摩勋爵酒店绝对是我们住过的最脏的地方。如果不是附近其他酒店都订满了，我们一看到房间就立刻离开了。浴室里有黑霉（照片如下），房间里弥漫着尿骚味，地毯上有污渍，而且空调坏了，不停地往房间里吹热风，热得我妻子都病了。前台说他们也无能为力，要等到第二天才能修好。所以我们根本没法睡觉，最后酒店居然只提供了早餐作为补偿！我以后绝对不会再住这家酒店，也会警告其他人不要去。 （原文） I have stayed at many hotels but the lord Baltimore Hotel is the dirtiest place we have ever stayed. If other area hotels were not booked we would have left the minute we saw the room. Between the black mold in the bathroom (pictures below), the smell of urine in the room, stains on the carpet and the broken hvac that continuously pumped hot air into the room to the point it made my wife sick and the front desk said there was nothing they could do until the next day. So we never even got to sleep and then as compensation was offered breakfast! I will never ever stay there again and will warn others to do the same.

（由 Google 翻译）我们非常高兴能住在内港附近。步行、打车或拼车出行都非常方便。我们步行到卡姆登球场（Camden Yards）看球赛也很方便。工作人员非常高效友好。我们入住期间非常愉快。这是一个漫长的周末，酒店里的一切都很顺利。这是一家非常物有所值、很棒的酒店。 （原文） We were very happy to stay here right in the inner harbor. It was very easy to get around town by walking or cab or ride share. We walked very easily to Camden Yards to see a ball game. The staff were very efficient and friendly. We couldn’t be happier during our stay. It was an extended weekend and everything at the hotel went smoothly. It was a very good value and a nice hotel.

（由 Google 翻译）选择这家酒店是因为会议中心附近的酒店评价很差。结果是个错误。 优点包括房间宽敞、床很舒服、地下停车场（在Spothero上价格合理）。酒店位置在港口附近，地理位置不错。 然而，我等了一个多小时才办理入住。没有为精英会员设立专属通道。酒店没有道歉，也没有承认我等了很久。我申请了延迟退房，酒店同意了。他们让我重新编程房卡，我也照做了。但是退房那天房卡仍然无法使用。我去前台解释了情况，结果前台人员没有帮我重新激活房卡，反而直接给我办理了退房手续！之后她不得不重新帮我办理入住，现在，四天过去了，我却被莫名其妙地多收了四晚的房费。酒店说经理会“调查一下”，但到现在已经一周了，问题仍然没有解决，所以下一步我只能向信用卡公司申请退款了。 住在会议中心附近的喜来登和万豪酒店的同事体验要好得多，而且花费更少，所以如果想住在会议中心附近，会推荐这两家酒店。 （原文） Chose this hotel as the hotels closer to the convention center had terrible reviews. Was a mistake. Pros include spacious room, comfortable bed, parking located in basement (with reasonable rates on spothero.) Location on the harbor was good. However, I waited over an hour to check in. No separate line for elite members. No apology or acknowledgment of wait. Requested a late checkout which was granted. Was told to have keys reprogrammed which I did. However key still did not work on checkout day. Went to front desk and explained what happened and instead of reactivating key the person at the front desk checked me out! She then had to check my back in and now, four days later, I am getting fraudulently billed for an additional four nights. Was told the manager will "look into it" and so far it has been a week without any resolution, so next step will have to be filing a chargeback with my card. Colleagues that stayed at the sheraton and marriott closer to the convention center had a much better experience and paid less so would recommend those instead when wanting to be near the convention center.

（由 Google 翻译）这次住宿体验还不错，只住了一晚。酒店位置优越，交通便利，可以俯瞰海港美景。价格也合理。房间宽敞干净，从10楼望出去视野极佳。美中不足的是：暖气噪音较大，淋浴时声音也很大。最让我不满意的是：入住办理速度非常慢，前台只有一位工作人员，好几个人都在耐心等待。万豪精英会员服务台也无人值守。行政酒廊还可以，但早餐令人失望。总的来说，这家酒店可以给3.5星，但感觉更接近4星（满分5星）。 （原文） It was decent one night stay. Location is very good and convenient, with the views over the Harbor. The rate was reasonable. Room was ample sized and clean, with a great view from 10th floor. Few issues: noisy heater and very loud sound when taking shower. What I didn't like though: very slow check in process, just one front desk rep and several people waiting patiently. No one was available at Bonvoy Elite Desk. Lounge was ok, but breakfadt was underwhelming there. All in all, adequate 3.5 stars, but closer to 4 out of 5.

（由 Google 翻译）前台和酒吧工作人员非常热情周到，乐于助人！房间非常干净，工作人员总是能迅速满足任何需求。地理位置优越，就在水族馆对面。唯一的缺点是电梯在我们入住期间一直出问题，但他们还是设法解决了问题，并尽可能高效地将客人送到了房间。 （原文） The front service desk and bar staff were very accommodating and helpful! The rooms are very clean, staff was always quick to assist with any needs that might've come up. Great location right across from the aquarium as well. Only downside to the visit was the elevators were having issues throughout our stay, which they still found way to accommodate and get people to their rooms efficiently as possible.

（由 Google 翻译）入住期间，我有幸结识了Abe，我可以毫不夸张地说，他是我整个旅程中最令人难忘的亮点之一。从我抵达的那一刻起，Abe就展现出无比的细心、热情，并且真心实意地确保我入住的每一个细节都完美无瑕。 他甚至在我开口之前就能预见到我的需求，以亲切而专业的态度询问我的入住体验，并且竭尽全力地提供帮助，这一切都显得真诚自然，而非刻意安排。像Abe这样不仅工作出色，而且真心实意地让客人感受到重视和关怀的人实属难得。 正因为有了他，我的入住体验才如此顺畅、温馨，也如此令人难忘。酒店能拥有像他这样敬业且热情好客的员工，真是幸运。如果您有机会入住这家酒店，我希望您也能有幸得到Abe的帮助。他真的非常出色！ （原文） During my stay, I had the pleasure of meeting Abe, and I can honestly say he was one of the highlights of my entire visit. From the moment I arrived, Abe was incredibly attentive, welcoming, and genuinely committed to making sure every detail of my stay was perfect. He anticipated needs before I even had to ask, checked in with kindness and professionalism, and went above and beyond in a way that felt sincere rather than scripted. It’s rare to meet someone who not only excels at their job but clearly takes pride in making guests feel valued and cared for—Abe is absolutely that person. Because of him, my stay felt smoother, warmer, and truly memorable. The hotel is lucky to have someone with his level of dedication and hospitality. If you get the chance to stay here, I hope you’re lucky enough to be assisted by Abe. He is exceptional!

（由 Google 翻译）作为万豪酒店的业主，我奉劝各位，千万别来这家。这家酒店地理位置优越，靠近国家港，但我必须承认，其他客人也都说过，他们的客户服务实在糟糕。酒店没有商务中心，却要求我打印一份入住表格，而且他们还拒绝帮我打印。我不得不花5美元去UPS打印，才得以办理入住。这份表格的电子版早已被广泛接受。我在西海岸拥有十几家万豪酒店，我们酒店的惯例是，如果没有商务中心，就应该尽力为客人提供便利。 （原文） As an owner of Marriott hotels, I’m telling you, stay somewhere else. The location of this hotel is great as it is close to National Harbor, but I would like to echo what others have said that the customer service is horrible. They don’t have a business center, yet required a printed copy of a form required to check in and they would not print it for me. I had to go to UPS to get it printed in order to check in for $5. This form is widely accepted in a digital format. I own over a dozen Marriott hotels on the West coast and it’s standard practice that if you don’t have a business center you work to accommodate the customer.

（由 Google 翻译）房间很漂亮，干净整洁，维护得也很好。床很舒服。 但是，Wi-Fi 居然要单独收费，简直是厚颜无耻、贪得无厌。就连偏僻的汽车旅馆都免费提供 Wi-Fi！ 万豪难道就抵挡不住其他公司宰客的诱惑吗？ 我原本期待更高。 （原文） Beautiful room, clean and well maintained. Comfy beds. However, charging separately for Wifi is unbelievably crass and grasping. Any dingy motel in the sticks includes it! Can Marriott not resist the feeding frenzy of companies gouging us??? I expected better

（由 Google 翻译）上周末我和妻子去了巴尔的摩，这家酒店实在让人失望。首先，我们比登记入住时间晚了大约30分钟才到，被告知需要等待才能有空房。这还好，我们很有耐心，可以自己找个地方住。然而，等了45分钟，我们8个月大的孩子变得非常烦躁，我们终于忍无可忍，走到前台询问最新情况。幸运的是，前台经理非常友善，帮了我们。 之后我们回到房间，发现毛巾很脏，只有三个枕头。我们试着打电话给前台，但电话打不通。我还去超市想找个手机充电器或牙刷，但都没找到。除此之外，停车简直是一场噩梦，而且毫无必要地复杂。即使是客人，也要做好停车费不菲的准备！ 在餐厅吃的晚餐还不错，总的来说，步行到卡姆登码头也相当方便。但如果有机会住在其他地方，我会这么做。 （原文） My wife and I traveled to Baltimore this past weekend and this place left a lot to be desired. For starters, we arrived about 30 minutes after our check-in time and were told we would need to wait for a room to become available. That's fine, we are patient and we can occupy ourselves. However, after 45 minutes and our 8-month old becoming extremely agitated, we finally had enough and went to the desk to ask for an update. Luckily, the desk manager was extremely kind and helped us out. Afterward we went to our room and found that our towels were dirty and we only had three pillows. We tried to call to the front desk but the phone wouldn't work. I also went to the market to try and find a phone charger or a toothbrush, neither of which were available. On top of all this, the parking situation is a nightmare and unnecessarily convoluted. Be prepared to pay a pretty penny despite being guests! Dinner was fine at the restaurant, and overall the walk to Camden Yards was fairly easy. But if you have the opportunity to stay somewhere else, I would do so.

（由 Google 翻译）9月24日至25日，我在这家酒店举行了一次会议。我预订了90多个房间，并为48人提供了餐饮服务。房间和酒店都很不错。然而，他们似乎不太重视客户体验和沟通。我觉得这家酒店并不重视我的业务，​​我的许多要求，包括我提出的零余额账单，都被酒店以“凯悦做不到”的回应。我的策划人员非常忙，多次“OOO”都没有回复。销售经理没有回复我的任何询问。我认为高级销售经理应该更注重客户体验。16年来，我每年在全国各地与这群高管客户举行三次会议，几年前也曾在这家酒店举行过一次会议。我不得不说，酒店的设施不错，但我不会再在这里做生意了。这家凯悦酒店的体验令人失望。我住过万豪、欧姆尼、希尔顿、私人精品酒店、金普顿和四季酒店。我必须说，这家酒店的整体体验与其他酒店完全不在一个水平上。 （原文） I held a meeting at this hotel September.24-25. I booked 90 plus room nights and catering for 48 people. The rooms and hotel are very nice. However their customer focus,and communications seem to be a low priority. I do not feel like the hotel valued my business and many of my asks, including a 0 balance bill to my requirements were met with "hyatt cannot do that". My planner was very busy and OOO many times with no backfill. The sales manager did not reply to any of my queries. I would think a Senior Sales Manager would be a bit more customer focused than that. I have been holding meetings all over the country 3 times a year for 16 years with this set of executive clients and actually held a meeting at this hotel a few years ago. I would have to conclude the hotel facilities are good but I would hesitate doing business here again. A disappointing experience from this Hyatt hotel. I have used Marriott, Omni, Hilton, Private Boutique hotels, Kimpton and 4 seasons. I must say this overall experience was not at the same level of the other hotels

（由 Google 翻译）我入住期间的亮点是屋顶泳池。景色美极了！入住第一天，我很惊讶他们竟然没有人照看泳池，也没有摆放泳池垫。不过，在我入住的其余时间，泳池区域都得到了维护，而且有人在户外酒吧/烧烤架上工作。我入住期间，在泳池边工作的那位女士非常友好，乐于助人。总的来说，这家酒店真的很不错。房间一尘不染。房间里有很多便利设施，比如冰箱和微波炉。虽然酒店很大，但很安静。我听不到其他客人的声音。酒店内的健身房也很棒！巴尔的摩内港的景色很美。大多数员工都很友好。很喜欢从停车场到港口有一座人行桥。对于单独旅行者来说，总体评分是9/10。不过，即使作为客人，我也讨厌停车收费。 一个建议是，电梯外面面向水面的玻璃绝对需要清洁一下。 （原文） Highlight of my stay was the rooftop pool. Amazing views! The first day I stayed I was surprised that they did not have anyone tending the pool , no pool cushions were placed out. However the rest of my stay the pool area was maintained and they had someone on the outdoor bar/grill. The lady working at the pool while I was there was so sweet and helpful. Overall this hotel is really nice. The rooms were immaculate. Plenty of amenities in the rooms like a fridge and microwave. Even though the hotel is huge it is quiet. I could not hear the other guest. Great gym on site as well! Beautiful views of Baltimore inner harbor. Majority of the staff were friendly. Loved that there was a walk over bridge from the parking garage to the harbor. Overall rating for a solo traveler is 9/10. Hated that I had to pay to park even as a guest though. One recommendation the glass on the outside of the elevators looking out to the water deff needs to be cleaned.

（由 Google 翻译）淋浴不错，但厕所像公共厕所一样，没有水箱而且很吵。员工友好热情。酒店应该免费提供瓶装水，而不是收取高额费用。丽思卡尔顿酒店连基本的瓶装水都不收费！ （原文） Nice shower, toilet was like a public toilet, no tank and loud. Staff was friendly and helpful. Complimentary bottled should be provided, not overcharged for. The Ritz Carlton doesn't charge for basic bottled water!

（由 Google 翻译）前台服务不太好。我前面的客人受到了非常热情的接待，而我没有得到同样的友好服务。我询问了自助停车的情况，但他们没有告诉我任何细节。当我离开停车场时，一位服务员告诉我，前台应该告诉我如何停车，以免支付进出费用。后来我回来时，他们告诉我——“哦，是的，我们会收你34美元”（请注意，我已经付了15美元），然后他们就告诉我，你得打电话给停车场的供应商要求退款。谢谢你给我额外的工作，只是因为酒店前台没有提前提供这些细节。然后，住在我隔壁房间的儿子打电话给我说，他的床上用品里有一只活蟑螂！！！太恶心了！！！每家酒店都很难住，因为那里不是家，但拜托，伙计们，做得更好！！！然后有人给我们拿来替换的床上用品，告诉我们自己铺床，因为她知道怎么做！！！啊！！！最糟糕的经历！！！ （原文） Not impressed by front desk service. Customers ahead of me were treated very warmly. I was not given the same friendly service. I inquired about self service parking but was not told to an ounce of detail. When I exited the parking garage an attendant proceeded to tell me the front desk should have told me how to park to avoid paying in/out fees. When I returned later I was told — “oh yes we will charge you $34” (mind you I already paid $15) then was told and you call the parking vendor to ask for a refund. Thanks for giving me extra work just b/c the hotel front desk didn’t offer these details upfront. Then my son who was staying in the room next to mine calls me saying a live roach was in his bedding!!! So gross!!! Every hotel is hard to stay at b/c it isn’t home but come on guys DO BETTER!!! Then someone brought us replacement bedding and told us to make our own bed b/c she did know how to!!! UGH!!! Worst experience ever!!!!

（由 Google 翻译）我精心挑选了这家位于巴尔的摩的魅力城市酒店，地理位置优越，但入住体验却令人失望。房间条件很差，浴室灯整夜亮着，而且整体感觉有点霉味。我一直很喜欢凯悦酒店，但巴尔的摩这家分店的情况肯定很糟糕。不过，海港景色倒是挺美的。 （原文） I wanted to select my charm city hotel carefully and this was great location, but I was not happy with how this experience went. The rooms were just not good, with a bathroom light that stayed on all night and an overall musty feel. I’m all for Hyatt but Bmore must have gotten to this location. Beautiful view of harbor

（由 Google 翻译）447房间的缺点、中性评价和优点： 缺点： - 浴室没有排风扇，所以我洗澡时不得不开着门散热。 - 房间里唯一的垃圾桶是浴室里那个很小的垃圾桶。如果有垃圾要扔，你得在楼外找个垃圾桶。 - 淋浴间内部没有扶手。没有扶手，这对平衡能力较差的人来说可能有点问题。 - 水温不稳定。晚上我把热水开到最大，但对我来说不够热。不过早上起来就好多了。 - 我注意到从里面可以透过门的铰链看到走廊。不知道是不是意味着别人也能偷看。 - 床对我这种侧卧的人来说太硬了。早上我的肩膀很酸痛。 中性评价： - 马桶又矮又长。对某些人来说可能不错，但其他人可能很难坐到那么远。 - 没有房卡就无法使用电梯，但楼梯间是可以上锁的。 - 他们的小酒馆和早餐很美味，但需要单独付费。餐饮不是免费的/不包含在住宿内。 优点： - 他们为那些在城市里难以入睡的人提供了一台噪音机。不过我觉得空调的白噪音对我来说已经足够了。 - 电视比较旧，但足够新，你可以把手机投屏到电视上。 - 淋浴间提供洗发水、护发素和沐浴露。 - 房间很干净。 - 酒店后面有一个停车场。 - 位置靠近普拉特街体育馆、莱特街体育馆和巴尔的摩水族馆。它也位于巴尔的摩跑步节的起跑线和终点线附近。我可以跑完比赛然后洗澡，然后退房。 （原文） The bad, the neutral, and the positive about room 447: Bad: - The bathroom didn't have a fan, so I had to shower with the door open to vent the steam. -The only trash can in the room is the tiny one in the bathroom. If you have trash to throw out, you'll have to find a trash can outside the building. -The shower did not have any handles on the inside. There is nothing to hold on to which could be a problem for someone who struggles with their balance. -The water temperature varies. At night, I had the hot water at max and it wasn't warm enough for my taste. But in the morning, it was better. -I noticed from the inside that you can look through the hinge side of the door and peer out into the hallway. Not sure if that means someone can also peek in. -Bed was too hard for a side sleeper like me. My shoulders were very sore in the morning. Neutral: -The toilet is low and long. Might be nice for some people, but other might struggle to sit down that far. -The elevators can not be used without a room key card, but the stairwells are unlocked. -Their bistro and breakfast have delicious food, but you have to pay separately for it. Food and drink is not free / does not come with your stay. Good: - They provide a noise machine for those that struggle to sleep in cities. I found that the AC was enough white noise for me however. - The TV is on the older side but new enough that you can cast your phone to it. - They provide you with shampoo, conditioner, and body wash in the shower. - The room was clean. - There is a parking garage at the back of the hotel. - The location is close to the Pratt Street Pavilion, Light Street Pavilion, and Baltimore Aquarium. It is also right by the start and finished lines for the Baltimore Running Festival. I was able to run my race and then shower before I had to check out.

（由 Google 翻译）位置优越，步行1分钟即可到达木板路。太棒了！酒店员工非常乐于助人，热情友好。房间干净、宽敞、舒适。只是墙壁有点薄，房间里的电话也坏了。我的行程安排得很满，几乎没在房间里待过，所以没想过要报告这个问题。即使没有电话，与工作人员的沟通也很顺畅。酒吧/餐厅的早餐很棒！一楼还有一家咖啡馆，非常适合吃点快餐。 退房时，我很惊讶地发现我的首付款中竟然没有包含度假费。我提前5个月预订了房间，却没有收到付款通知，而且付款时也没有包含度假费。这笔费用不算高。虽然这笔费用本身并不影响入住，但如果在预订时知道的话，就不太好。 （原文） Location is 1 minute walk from the boardwalk. Fantastic! Hotel staff are super helpful and friendly. The rooms were clean, spacious, and comfortable. The walls were a little thin and the phone in my room didn’t work. My schedule was packed and I was barely in my room so I didn’t care to report the issue. Even without the phone, communication with the staff was excellent. The bar/restaurant has great breakfast! There’s a cafe on the first floor that’s perfect for something quick as well. I was surprised when I checked out there was a resort fee that wasn’t included in my initial payment. I booked 5 months in advance and wasn’t notified my payment then didn’t include the resort fee. It wasn’t an excessive fee. Not a deal breaker at all but wouldn’t been nice to know when booking.

（由 Google 翻译）这里的员工非常棒。他们总是能提前察觉到客人的需求，并随时准备开门迎接客人，每次进出都面带微笑地打招呼。可惜的是，热水浴缸​​和桑拿房当时正在维修。预订酒店时，我们非常重视这个信息。如果知道这一点，我们肯定会选择其他酒店。 请注意，退房后可能会被收取过高的费用！！ 我们入住期间没有任何费用或损坏赔偿等。 退房后，我们的账户每天被收取了4笔不同的设施使用费。三晚住宿后，竟然被额外收取了12笔费用。 我们已经全额支付了酒店房费。事后信用卡上却被收取了如此巨额的设施使用费，我们感到非常困惑。如果我们预订的设施真的可以使用，这些费用也不会让我们如此恼火！ 这完全是糟糕的商业行为。我们以后绝不会再预订这家连锁酒店或Expedia的服务了！！太糟糕了。 （或许有人会想知道，酒店会在入住期间每天收取并扣留 100 美元的损坏赔偿金……我们被扣了 300 美元。与其他我们住过的酒店和度假村相比，这似乎太贵了。） （原文） The staff here were incredible. They anticipated needs & were always at the door to open it for you & greet you with a warm smile coming & going. Unfortunately the hot tub & sauna were under construction. This information was important to us when we booked the hotel. We would have gone with another hotel. BEWARE of EXCESSIVE FEES after your stay!! We didn’t have any charges/damages etc associated with our stay. After our stay 4 separate Amenity fees were charged to our account PER DAY. Resulting in 12 additional charges after a 3 night stay. We had paid our hotel in full. When our card was ran with ann excessive amount of amenity fees after the fact we were baffled. The fees wouldn’t sting so bad if the amenities we came for were actually available to us!! This is bad business all around. We will never book with this hotel chain or Expedia again!! Horrible. (It may be helpful for some to know they charge & hold $100/day during the stay for damages….$300 for us. This seemed excessive compared to other hotels & resorts we’ve stayed with)

（由 Google 翻译）从何说起呢…… 首先要说的是，酒店的所有员工都非常友好，尽职尽责地做好每一件事。 房间很干净，考虑到酒店的年代，装修得相当新。不过，索内斯塔酒店的科技配置略显落后。电视可以收看有线电视，但并非所有频道都能正常收看。也无法将手机屏幕投射到电视上，或者使用一些常用的应用程序和服务。床很干净也很舒适。空调的温控器似乎有点问题。无论设定什么温度，要么太冷要么太热。 酒店的主要区域看起来“气派”，但似乎很久没有得到维护了。 最突出的优点是他们对宠物非常友好。没有品种限制，前台提供狗粮，大堂里有水碗，而且酒店里的每个人都欢迎毛茸茸的小伙伴们。 另一个很大的优点是地理位置，就在港口和联邦山（公园非常适合遛狗）旁边，周边有很多餐厅和娱乐场所，例如艺术与科学博物馆、金莺公园和巴尔的摩乌鸦队的主场。 说到我们的入住体验，我们遇到了一些小问题。由于人手似乎长期不足，所有服务都非常缓慢。我们当时有活动要参加，所以时间对我们来说非常宝贵。 早餐等了很久才上菜，结果账单送错了，隔壁桌的菜也上错了。我们一脸困惑。 离开酒店时，20多分钟都没有代客泊车服务人员，而且他们还给我们送错了车。回来的时候，我们又不得不等代客泊车人员来取车。我们很感激酒店最终免费赠送了两天的代客泊车服务，以弥补给我们带来的不便。 退房那天，我丈夫打电话给前台要了一辆行李车。他被告知下楼去取行李车。结果到了之后才发现根本没有。工作人员承诺会送一辆到房间。15分钟过去了，行李车还没来，所以我们开始自己搬行李。带着两只狗、包和笼子，这可真是一项艰巨的任务。我们下楼后，礼宾部指着一辆装满行李的行李车说，他们正在等卸货才能给我们用。酒店是不是应该多准备几辆行李车？！最后，我丈夫只好自己把剩下的行李搬下楼。 再次强调，所有员工都尽力了，但这家酒店在沟通、基础设施和资源方面确实存在严重问题。所以，如果你只是需要一个可以睡觉的地方，而且不赶时间，那么这家索纳塔酒店或许还是个选择。不过，它可没什么“皇家”可言。 （原文） Where to begin… Let’s start by saying that everyone on staff at the hotel was very friendly and doing their best with what they were given to work with. The room was clean and for the age of the hotel gave a very renovated look. Technologically the Sonesta is a bit behind the curve. A TV that has cable access, but not all channels work. No way to mirror your phone or access the typical apps or services. The bed was clean and comfortable. The AC had some issues with the thermostat it seems. Regardless of set temperature, it was either running really cold or too warm. The main areas of the hotel “grand”, but looked like they hadn’t received much love in a while. Standout positive is their pet-friendliness. No breed-restrictions, dog treats at the reception and a water bowl in the lobby, and everyone welcoming to the furries at the hotel. Another big plus is the location, right by the harbor, and federal hill (park great for dogs), central to a lot of restaurants and entertainment x the Arts & Science Museum, Camden Yards and the Raven’s Football Stadium. When it comes to our experience during our stay, we ran into a few snags. Due to seemingly chronic understaffing, service was extremely slow in all areas. We had events to attend, so time was of the essence for us. Long wait for breakfast service, followed by being brought the wrong check, and the table next to us was brought the wrong order. Puzzled faces in response. Attempting to leave the hotel there was no valet staff around for over 20 mins, then we were being brought the wrong car. On return, we again had to wait for valet to get our car. We are appreciative that the hotel staff did end up comping two days of valet parking to make up for any inconvenience caused. The day of checkout my husband called the front desk and asked for a luggage cart. He was told to come down to get it. He went only to find out that they had none available. Staff promised to have one brought to the room. 15 mins later still no cart, so we started bringing part of our luggage down. With two dogs, bags and crates that was a bit of an undertaking. When we came down, concierge pointed to a loaded luggage cart and said that they were waiting for it to be unloaded before we could get it. Maybe the hotel could invest into having more than two carts available?! My husband ended up just carrying the rest of the luggage downstairs himself. Again, everyone on staff was doing their best, but the hotel has some serious communication, infrastructural & resource issues. So, if you just need a place to rest your head and that will welcome your pup, your not on a tight schedule, the Sonata might still be an option. Not much “royal” about it though.

（由 Google 翻译）这家酒店的前台和代客泊车服务人员都非常出色，给我留下了非常好的第一印象。然而，第二天早上，我和朋友去餐厅吃早餐时，体验却截然不同。餐厅里没有服务员，只有两个穿着制服的女士站在门口，我们以为她们是工作人员。等了两三分钟，没人理我们，于是我们决定进去，但仍然没有人出现。我建议离开，但我的朋友想试试，因为还有很多空桌，所以我们就坐了下来。我刚坐下，身后突然有人粗鲁地喊道：“先生！先生！其他人都在等，请给我点时间！”我不明白为什么要给她时间，我应该继续坐还是离开？我的朋友示意我们不要坐。这才意识到门口的两个女人也是客人，而且已经等了10分钟了！！这种态度让我们感觉自己像被人指使宠物一样被摆布，非常不尊重，所以我们选择了离开。作为万豪和希尔顿的金卡会员，以及BW的白金会员，我本来可以很容易地入住附近我熟悉的酒店，但我对这家酒店抱有很高的期望。可惜的是，第二天早上就变成了一场巨大的失望，让我非常沮丧。 今天我们又换回了万豪酒店。他们提供了迎宾礼物，价格一样，早餐免费，我们不用再忍受这种态度了。 （原文） The front desk and valet staff at this hotel were excellent, which gave me a very good first impression. However, the next morning when my friend and I went to the restaurant for breakfast, the experience was completely different. There were no servers in the restaurant, only two women in uniform at the entrance, and we thought they might be staff. After waiting 2–3 minutes with no one attending to us, we decided to walk in, but still no one appeared. I suggested leaving, but my friend wanted to give it a try since there were plenty of empty tables, so we sat down. Just as I sat, someone suddenly shouted very rudely from behind, “Sir! Sir! Others are waiting, please give me some time!” I didn’t understand give her time for what, Should I continue sitting down or leave? and my friend gestured that we shouldn’t sit. We then realized the two women at the entrance were also guests who had already been waiting for 10 minutes!! Such an attitude made us feel treated like pets being ordered around, which was extremely disrespectful, so we chose to leave. As a Gold member of Marriott and Hilton and a Platinum member of BW, I could have easily stayed at the hotels I know well nearby, but I had high expectations for this one. Unfortunately, the second morning already turned into a huge disappointment, leaving me very discouraged. Today we switched back to the Marriott Hotel. They offer a welcome gift, the price is the same, breakfast is free, and we don’t have to put up with this attitude.

（由 Google 翻译）这家酒店性价比超高，简直太棒了！步行即可到达内港的所有景点。前台和清洁人员都非常友善热情。我尤其要表扬一下代客泊车的男士和女士们，他们真是太棒了！因为我一天要多次把车开进开出停车场，他们都非常体贴周到，确保整个过程顺畅快捷。我已经迫不及待想再次入住了！ （原文） This is a really amazing place for the value. It’s walking distance to all the attractions in the Inner Harbor. The front desk staff and cleaning staff were all very nice and cordial. I have to give a big shoutout to all the men and women who handle valet; they are the best. They were very accommodating to my needs since I needed to bring to car in and out of storage multiple times of the day. They made sure the process of seamless and prompt. Can’t wait to go back!

（由 Google 翻译）上周在这家令人愉悦的酒店住了几晚。工作人员非常友好热情。餐厅的早餐非常棒。这里绝对是举办聚会和婚礼的绝佳场所。酒店位置就在海港边；海景房物超所值！在城市里逛了一整天之后，坐下来看看人来人往，欣赏城市灯光，真是太棒了。 （原文） Spent a couple nights last week at this delightful hotel. The staff was extremely friendly and helpful. The restaurant had an excellent breakfast. Definitely seems like a great place for gatherings and weddings. Location is right on the harbor; the Harbor view rooms are worth the price! After a long day exploring the city, it was nice to sit and people watch as well as enjoy the city lights

（由 Google 翻译）我们用我丈夫的信用卡支付了房费，然后用我的信用卡支付了押金。结果，半夜我的卡上被额外冻结了200美元。前台除了把责任推给“夜班审计员”并道歉之外，没有任何其他解释。那是周日的事。现在已经是周三了，他们仍然没有解除冻结。房间本身还不错，但显然这家酒店的员工根本不值得信任，无法妥善保管你的信用卡信息。更别提那100美元的押金莫名其妙地变成了200美元了。入住时，前台接待员Ayesha问了原因，她才突然想起来原来是100美元。我怀疑如果我们当时同意支付，她会不会直接把多余的钱留下。我建议你避开这家酒店，选择一家可以放心保管信用卡信息的酒店。 （原文） We paid for the room with my husband's card and then put the deposit on my card. Then, in the middle of the night, an additional $200 hold was placed on my card. And the front desk had no explanation other than to blame it on the "night auditor" and apologize. That was on Sunday. Here we are on Wednesday and they still haven't released the hold on my card. The room itself was nice but the staff apparently CAN NOT be trusted with your credit card information. Not to mention how the $100 deposit randomly became $200 ayesha check-in but after wr asked why, suddenly she remembered that its actually $100. I wonder if we agreed if she would have just kept the extra. I'd suggest you avoid this hotel and stay somewhere where you can trust with your card information.

（由 Google 翻译）我一年多前住在这里。我和丈夫要离开，想以优惠的价格住在一家位置优越的酒店。这看起来很划算，但因为是冬天，在老楼里，我们无法控制暖气，所以我睡不着。我尝试打开窗户，但窗户打不开，而且街上的噪音很大。此外，作为一家“对狗友好”的酒店，我们试图入睡，每次有一只狗和主人一起走过，就好像整层楼的狗都察觉到了另一只狗，在炎热的晚上 11 点，狗在合唱。不用说，我们没有在预订期间停留，我们提前退出，当时他们的政策是不退款。我不会向任何有良心的人推荐这家酒店。 （原文） I stayed here over a year ago. My husband and I were getting away and wanted to stay in a nicely located hotel for a good price. This looked like a great deal, but being that it was winter, in an old building, we could not control the heater, so I couldn’t fall asleep. I tried opening the window and it didn’t stay open and the noise from the street was loud. Additionally, being a “dog friendly” hotel, we tried to fall asleep and each time a dog walked by with their owners, it’s like the whole floor (dogs) perceived another and it would be a choir of dog barks at a hot 11pm. Needless to say, we didn’t stay the length of our reservation, we quit early and their policy was no refunds at that point. I would NOT recommend this hotel to anyone in good conscience.

（由 Google 翻译）所以我给这家酒店总体评分为 2 星级。前台工作人员非常友好，所以他们给了 5 颗星，但我们觉得价格有点高。大多数精选酒店的房间里都有迷你冰箱，这家没有。地板是拼合在一起的层压板，非常磨损和损坏，各块之间有间隙，并且明显因清洁不当而损坏。 这是周年纪念日，我们选择了这座历史建筑并支付了更高的价格，但感觉对于我们所付的钱来说，它应该得到更好的保存。 空调运转良好，但床上只有一张非常薄的床单和被子。除了听到几扇门的声音外，我们没有遇到太大的噪音问题。 与我们习惯的更便宜的精选品牌酒店相比，早餐非常有限。我们不推荐任何类型的浪漫之旅。 （原文） So I am giving this hotel a 2 star rating overall. Front desk staff was very friendly so they get 5 stars, but we felt the price was a little high for what you get. Most Choice hotels have a mini fridge in the room, this didn’t. The floors were the snap together laminate planks that were very worn and damaged with spaces between the pieces and clearly damaged from improper cleaning. This was an anniversary get away and we chose the historic building and paid a higher price but felt like for what we paid it should be better kept. AC worked very well but there’s only a very thin sheet and cover on the bed. We didn’t have much of an issue with noise except for hearing a few doors. Breakfast was very limited compared to what we are used to at the cheaper Choice brand hotels. We wouldn’t recommend for any kind of romantic getaway.

（由 Google 翻译）邻居很棒。很棒的餐厅、酒吧和整体热情。 酒店本身......嗯......友好的前台。宽敞的房间。房间空调噪音大。这是其中一间与另一间相连的房间。房间之间的隔音效果不存在。第一天早上，我们早上 6 点就被隔壁房间的闹钟吵醒了。房间里没有人，但幸运的是，时钟在大约 20 分钟后停止了。也许房间清洁人员应该将其列入清单以禁用所有闹钟。我通常住在较大的连锁店，希望每天都有新毛巾和床。这里没有发生。早餐的选择非常有限，而且两个早上的咖啡都不能喝，因为有咖啡渣。我们去了街对面的面包店。 （原文） The neighborhood is awesome. Great restaurants, bars and overall welcoming. The hotel itself.... Well.... Friendly front desk. Spacious room. Noisy air-conditioning in room. It was one of the rooms connecting with another. The noise insulation between the rooms is non existent. Morning one we were woken up at 6am because of neighbor rooms alarm clock. The room wasn't occupied but luckily the clock died after round about 20 minutes. Maybe the room cleaning should put this on the checklist to disable any alarm clocks. I'm usually staying with bigger chains and expect new towels and the bed to be me made daily. Didn't happen here. Breakfast choice is very limited, and the coffee was not drinkable because of coffee grounds both mornings. We went to the bakery across the street.

（由 Google 翻译）我能说什么，一家真正独特的历史旅馆。地理位置优越，如果您开车的话，我建议您将车停在后面。房间的床单不太干净，请先仔细检查。对于其余的，友好和微笑的工作人员。包含的早餐（5楼）很简单，但也有。值得注意的是5楼的露台，从早餐室出来，景色非常美丽。 （原文） Che dire, locanda storica di sicuro particolare. ottima posizione, consiglio il parcheggio alle sue spalle se siete in auto. Camera non proprio pulite in termini di biancheria, controllate bene prima. Per il resto personale gentile e sorridente. La colazione (5 piano) inclusa è molto semplice, ma ci sta. Degna di nota la terrazza al 5 piano, si esce dalla stanza della colazione, vista molto bella.

（由 Google 翻译）事情并非如人们所猜测的那样。该位置非常适合去其他有趣的地方，但在那里睡觉？没那么多。周末的人群一直喧闹到凌晨 3 点多。听起来好像他们在房间里，而我们在三楼（尖叫/瓶子破裂/音乐刺耳）。酒店内部很悲伤。网上的照片让它看起来很古雅，但在现场，天花板是敞开的，床柱也破损了。我们房间里有 3 个人，只提供了 2 条浴巾，其中一条被染成了棕色和黄色。淋浴间可能有热水10分钟，然后就变成冷水了。我提前打电话询问他们是否提前入住。电话里的女士说他们不能答应，但说如果可能的话，她会给客房服务部写一张纸条，要求提前打扫。抵达后，我问他们是否可以在下午 4 点之前为我们办理入住，并试图向另一名工作人员提及我的电话，但在我还没说完之前，那人打断了我，只是说“不”。我完全理解如果他们不能提前入住，那不是问题。我只是想按照电话里那位女士的指示询问，但那位男工作人员对我很粗鲁而且简短。值得庆幸的是，所有的女性员工都非常棒。如果您重视睡眠和感觉干净，我会选择其他地方。 （原文） Not all it's cracked up to be. The location is great for getting to other fun things but sleeping there? Not so much. The weekend crowds are LOUD until past 3am. Like it sounds as if they're in the room and we were on the 3rd floor (screaming/bottles breaking/music blaring). The inside of the hotel is sad. The online photos make it looks quaint, but in-person there's open ceilings, broken bed posts. We had 3 people in the room, were only provided 2 bath towels, and one of those was stained brown and yellow. The shower had hot water for MAYBE 10 mins then went right to cold. I called ahead asking if they did early check in. The woman on the phone said they couldn't promise it but said she would put a note to housekeeping to clean it early if possible. Upon arrival I asked if they could check us in any earlier than the typical 4pm and attempted to mention my phone call with another staff member, but before I could even finish my sentence, the man interrupted me and just said "No." I totally understand if they couldn't accommodate an early check in, that was not a problem. I was just trying to ask as the woman over the phone had instructed, but the male staff member was rude and short with me. All of the female staff were absolutely wonderful, thankfully. If you value your sleep and feeling clean, I would choose somewhere else.

（由 Google 翻译）前台工作人员非常友好、热情、热情。我们以前住在 Fells Point，所以我们很了解这个社区，也知道晚上的声音有多大。我们在舰队周期间入住，外面很热，但酒店又漂亮又凉爽，我喜欢它保留下来的古老魅力。是的，布局很奇怪，是的，地板不平坦，但那是菲尔斯的一部分。我们是在最后一刻预订的，而且价格非常合理。我肯定会推荐给其他人。 （原文） Front desk staff were super friendly, warm and welcoming. We used to live in Fells Point so we know the neighborhood well and how loud it can get at night. We stayed during fleet week, it was HOT outside but the hotel was nice and cool, I love the old charm it has preserved. Yes the layout is weird, yes the floors are uneven, but that's part of Fells. We got a very last minute booking and the prices were very reasonable. I would definitely recommend to others.

（由 Google 翻译）装修阶段将解决一些问题，例如家具污渍和新浴室。房间非常漂亮。酒店布局独特，让我们感受到酒店和周边地区的历史。工作人员非常友好热情。 我们一定会再来的！ （原文） Renovations stage will address some issues like stained furniture and new bathrooms. Rooms were very nice. Unusual layout for a hotel made us feel the history of the hotel and the area. Staff was very friendly and accommodating. We'll definitely return!!

服务态度极差，我定了一间带阳台的房间，拿到房卡上去发现没有阳台，下楼被告知因为房间没有清理好就给我换了另一间，问了Wi-Fi员工却一脸不耐烦，甚至跟另一个员工在那边有说有笑，我以后再也不会想住这家酒店了

（由 Google 翻译）从我们抵达酒店的那一刻起，直到离开的那一刻，我们的住宿体验都非常棒。首先要说的是，代客泊车/行李员雅各布给我们留下了非常好的第一印象。他从未说过“不，我不能”这样的话。在我们入住期间，他就像我们的“万事通”，总是面带微笑地迎接客人，并提供重要的信息和建议。他提供的客户服务堪称一流，希尔顿酒店应该对此予以表扬。 我们万圣节当天抵达，是为了在CFG体育馆观看两场比利·斯特林斯的演出。我们比预期到达得早。代客泊车服务非常便捷，雅各布还主动提出帮我们把行李送到房间，这着实让我们感到意外。 之后，前台工作人员同意我们提前办理入住，尽管他们之前已经告知我们可以寄存行李。入住过程非常顺利，工作人员始终面带微笑，热情周到。 我们的房间非常完美——我们选择了两张大床、可欣赏海港景色的房间，果然没有让我们失望。干净简洁的住宿环境，配备高档设施。我们非常喜欢Nespresso咖啡机。酒店很安静，而且由于其地理位置和价格定位，不像市中心的一些酒店在周末活动期间那样人声鼎沸。 餐厅提供经典的法式菜单，虽然不太符合我们的口味，但我们在酒吧喝得很开心。11月1日星期日那天，调酒师的服务也很棒。我们聊着聊着，发现彼此来自同一个家乡，感觉就像“世界真小”一样，她的热情服务让我们在酒吧待的时间比预期更长。这家酒店的客户服务再次给我们留下了深刻的印象。 虽然我们没有使用传统的客房清洁服务，但我们预约了客房服务员在特定时间打扫房间。她知道我们喜欢Nespresso咖啡机，所以应我们的要求额外提供了几个咖啡胶囊——我们不喝无咖啡因咖啡。这种贴心的服务正是整个酒店行业所缺乏的。虽然我没有记住客房服务员的名字，但她提供的服务非常周到细致。 我觉得这家酒店值得给小费，所以给的小费比平时多，所有我们接触过的员工都给了小费。看到员工们如此用心工作，并以我们的辛勤劳动为荣，提供卓越的客户服务体验，真是令人欣慰。我们并不富裕，但很感激旅行时能得到如此周到的服务。只要条件允许，我们都会选择入住 Canopy Hilton 旗下的酒店。到目前为止，这些酒店都达到了甚至超出了我们的预期。 （原文） From The moment we pulled up to the hotel till the Minute we left we had a great stay . Let me start off by saying the Valet/ Bellhop Attendant Jacob delivers a great first impression of this property . the words “No I can’t” never came out of his mouth . He was our “go to” guy for all things during our stay. Always smiling , greeting guests and providing key information and suggestions. He provides Top Notch customer service and this should be acknowledged by Hilton . We arrived On Halloween in town for the 2 Billy Strings shows at CFG Arena. we arrived earlier than anticipated . Valet service was very easy And Jacob offered to take our bags to our room , which frankly was unexpected . We were then granted an early check-in by the front desk staff , although we were already reassured We could stow our bags if needed .Check in was seamless and with smile and courteous greeting . Our room was perfect - we chose the 2 queen beds with harbor view and it did not disappoint. Clean Simple accommodations with upscale amenities . We loved the Nespresso for sure . The hotel is quiet and because of its location and Price point there’s no loud boisterous crowds like some of the downtown properties during weekend events. The restaurant has a Classic French Menu which isn’t our cup of tea but we did enjoy drinks at the Bar. The Sunday 11/1/25 Bartender provided great service too . Our conversation led to a “small world” type of connection from our hometown and her service kept us at the bar a bit longer than anticipated . Another Customer service Win at this location . While we did not use traditional housekeeping we did arrange for a specific time for our housekeeper to Tend to our room and she knew we liked the Nespresso so she provided us with a couple of extra pods at our request - we don’t do decaf. this type of personal attention is what is lacking in the industry as a whole. while I did not get our housekeepers name she provided us with great service and special attention to detail . I felt that tipping at this property was well deserved , and tipped accordingly more than usual , for all The employees we had personal contact with . It’s nice to see people investing their Work with pride and providing an exceptional customer service experience as we are spending our hard earned money . We are not rich by any means but appreciate being “taken care of “ while traveling .Whenever possible we will stay at Canopy Hilton Properties. so far these properties have all delivered and met or exceeded our expectations .

（由 Google 翻译）总的来说，我的体验非常棒！由于要赶飞机，我提前到了——大约上午11点——虽然我很清楚这比标准入住时间要早。前台工作人员告诉我，之前停电了，导致房间清洁延误。尽管如此，他们还是好心地表示，既然我已经到了，他们会优先安排我的房间。我把行李寄存在他们那里，然后去吃了点东西。令我惊喜的是，下午1点刚过，我的房间就准备好了——真是贴心周到，我由衷地感谢。 我参加了一个工作会议，在这家酒店住了五晚，一切都很棒。工作人员很棒，酒店很干净，我没有任何抱怨。强烈推荐！ （原文） I had a great experience overall! I arrived early—around 11 AM—due to my flight, fully aware it was before the standard check-in time. The front desk staff informed me there had been a power outage earlier, which delayed room cleanings. Despite this, they kindly said they would prioritize my room since I had already arrived. I left my bags with them and went to grab a bite to eat. To my surprise, my room was ready a little after 1 PM—such a thoughtful gesture that I truly appreciated. I stayed for five nights while attending a work conference, and everything was excellent. The staff was amazing, the hotel was clean, and I had no complaints. Highly recommend!

（由 Google 翻译）我对这家酒店的体验总体来说很满意。提供代客泊车服务。大堂干净整洁，温馨宜人。房间宽敞舒适，可以欣赏到美丽的海港景色。唯一让我失望的是，一晚住宿费用近500美元，却不含早餐。 （原文） I was generally pleased with my experience at this hotel. Valet service available. Lobby was clean and inviting. Room was adequate and comfortable with a wonderful view of the harbor. My only disappointment was that at nearly $500 for a single night stay, there was no breakfast included with the stay.

（由 Google 翻译）酒店照片看起来很漂亮，地理位置也很好。我看中了它的潜力，但不幸的是，我们在这家酒店度过了一段糟糕的时光。 我们预订了4晚，并选择支付高价入住这家酒店，因为酒店内有漂亮的餐厅，而且地理位置优越。我们非常期待这次入住。 到达后，我们得知酒店正在施工。在我们入住期间，酒店内没有提供餐饮——原因有二：1）入住前没有告知；2）对我丈夫来说非常不方便，因为他整天都在酒店工作，更愿意在酒店餐厅短暂地享用午餐。这也是我们预订这家酒店的一半原因。 如果仅仅是因为沟通不畅，我会认为这只是沟通不畅，并承担损失。 然而，我们到达时，电梯旁的天花板正在被粉刷，为了到达我们的房间，我们不得不踩着沾满油漆的防尘布，从爬梯子的人身边走过。我的鞋子上沾上了油漆，去电梯的路上，油漆滴到我的胳膊上。 我们住在10楼，整层楼最近都粉刷过了，墙上贴着塑料布。 我怀孕了，油漆味太重了，让我头疼，最后我只能去住在附近的一个朋友家，我丈夫则住在我们酒店。砰砰的响声日夜不停，也让他的工作体验非常糟糕。 这件事绝对应该提前告知，因为这种环境对孕妇来说很危险，对普通人来说也很不舒服。我对希尔顿真的很失望，我永远不会向朋友推荐这家酒店，因为它价格高昂，沟通不畅，而且不愿意停业装修，反而给客人带来不便。 （原文） The hotel looked lovely from the pictures and the location was nice. I could see the potential in this space but unfortunately we had a horrific time at this hotel. We booked a reservation for 4 nights and chose to pay the premium price for this hotel due to the beautiful restaurant onsite and the location. We were excited for our stay. When we arrived we learned they were under construction. There was no food onsite for the duration of our stay - which was 1) not communicated ahead of the stay and 2) very inconvenient for my husband who was working all day from the hotel and would have preferred to take short lunch breaks at the onsite restaurant. This was half the reason for us booking. If that was the extent of it, I would've chalked it up as just bad communication and taken the loss. However, When we arrived they were actively painting the ceiling by the elevators and in order to reach our room, we had to step on the drop cloth covered in paint and navigate past the men on ladders. I got paint on my shoes and paint dripped on my arm on the way to elevator. We stayed on floor 10 and the entire floor had been recently painted and the walls were lined with plastic. I'm pregnant and the paint fumes were overwhelming and gave me a headache to the point where I ended up staying with a friend locally while my husband stayed at our hotel. The banging went on night and day and it made his working experience very tough as well. This absolutely should have been communicated as this environment was dangerous for a pregnant woman and just very uncomfortable for folks in general. I'm really disappointed in Hilton and I would never recommend this hotel to a friend due to the high price and terrible communication and unwillingness to shut down for renovations and instead inconvenience your guests.

（由 Google 翻译）我在这家酒店的入住体验非常棒。员工非常友好热情，让我感觉宾至如归。我的房间也一尘不染，舒适无比。我一定会再次入住，并强烈推荐给所有来这个地区旅游的人 :) （原文） I had a great experience at this hotel.The staff were incredibly friendly and attentive, making me feel very welcome. My room was also spotless and comfortable. I would definitely stay here again and highly recommend it to anyone visiting the area :)

（由 Google 翻译）我们住在这里是为了参加马里兰自行车经典赛，酒店的位置非常完美。我们可以轻松步行到车队展示区、终点线以及最佳观赛地点（泰晤士街鹅卵石路段）。而且，这里也是体验巴尔的摩各种趣味活动的绝佳地点。酒店房间干净安静，视野开阔。台球桌很有趣，我很喜欢酒店提供的过滤水站。酒店可以预付费延迟退房，这点让我很满意。我们得到了每位员工的优质服务，酒店性价比也很高。酒店内的餐厅兼酒吧Cindy Lou’s也非常棒。明年我们还会再来这里观看比赛。 （原文） We stayed here for the Maryland Cycling Classic and for that the location was perfect. We could easily walk to the teams presentation, the finish line and the best viewing location for the race (the Thames street cobbles). But it’s also a fantastic location for fun Baltimore stuff in general. The hotel rooms were clean, and quiet and our view was beautiful. The pool table is a fun touch and I appreciate the filtered water station. I liked that we were able to pre-pay for a late check-out. We got good service from everyone and the hotel punches above its price-class. The attached restaurant and bar, Cindy Lou’s, is a great amenity. We’ll be staying here again for the race next year.

（由 Google 翻译）房间可以看到海港景色。步行即可到达内港，下一条路就到了。地理位置优越，毗邻会议中心。房间干净整洁，配有双人床。房间看似小巧，但很舒适。酒店周边有很多插座，可以满足您的科技需求。酒店外有很多餐饮选择。自助早餐很棒。星巴克咖啡。前台和烧烤店员工的服务都很好。如果您同时入住三家酒店，停车费是标准收费。对于一次愉快的短途旅行来说，这是一个不错的选择。 （原文） Room had the harbor view. It's walking distance to inner harbor. Just the next road in. Nicely located next to the convention center. Room was good and clean. Had double beds. Seem small but comfy. Lots of outlets for your tech needs. Lots of choices for food outside the hotel. Buffet breakfast was good. Starbucks coffee. Service was good from the front desk too the grille staff. Parking garage fee standard if you are staying in three hotel. Good stay for a fun quick trip.

（由 Google 翻译）2025年9月19日至21日，我们在喜来登海港酒店度过了一个非常愉快的周末。酒店非常棒，房间和床都很舒适。步行到卡姆登码头非常方便，而且靠近海港。步行范围内有很多餐厅。我肯定会再次入住这里。家具略显陈旧，但还算不错。酒店非常干净。 （原文） The weekend of September 19-21 2025 we spent at Sheraton Harbor hotel was very delightful. Very nice hotel, comfortable room and beds. Extremely convenient to walk to the Camden yards and close to the harbor. Many places to eat within walking distance. I would definitely stay here again. Furniture a little outdated but decent. Hotel is very clean.

（由 Google 翻译）酒店位置和房间都还不错，但他们处理我母亲账单问题的方式让我震惊。 我和母亲来这里参加一个会议。由于航班变更，她在会议开始前两周打电话要求减少一晚住宿。电话里，喜来登内港酒店向我母亲保证没问题，不会收取那一晚的费用。办理入住和退房时，前台也再次向我们保证不会有问题。 然而，退房后，我母亲的信用卡却被多扣了一晚的费用。她打电话过去后，喜来登内港酒店的一名工作人员竟然像对待英语母语者一样，对她进行了长达十分钟的训斥。我母亲从未在任何一家酒店受到过如此对待。 如果您想入住这家酒店，请三思。 （原文） The location and room are fine, but I was shocked how they treated my mom for the billing issue. My mom and I stayed here for a conference. Due to a flight change, she called two weeks before the conference to reduce one night of stay. On the phone, Sheraton Inner Harbor ensured my mom it would be fine and they would not charge her for that night. When we checked in and checked out, the front desk ensured us it would be fine. Of course, after check-out, my mom's credit card was charged one additional night she did not stay for. When she called, a staff member at Sheraton Inner Harbor berated my mom for ten minutes as if she could not read English. No hotel has ever treated her this way. Think twice if you want to stay here.

（由 Google 翻译）这家酒店已经很久没有升级或翻新了，这点显而易见。我们最初住的房间有股烟味，所以我们要求换房间。第二个房间也毫不逊色。淋浴喷头坏了，而且从墙上脱落了。空调充其量只能算是一般，房间里总是很潮湿。走廊又热又潮湿。电梯里的瓷砖破损开裂，楼层之间容易结冰。礼宾休息室和礼宾部提供的早餐还不错，但小吃选择有限。总的来说，家具和地毯看起来都很破旧。双人房的床很小。是双人床，而不是大床，所以容纳两个成年人不太够用。这家酒店最好的一点是地理位置优越，前往卡姆登码头和内港景点都很方便。我们遇到的员工都非常有礼貌，乐于助人，他们尽其所能。然而，就价格和条件而言（一晚超过 200 美元），这不是一个好主意，我们不会再住在这里了。 （原文） This hotel hasn't been upgraded or remodeled for a long time, and it shows. Initial room we were given smelled like cigarettes, so we asked to be moved. Second room was not impressive. Shower head was broken and detached from wall. Air conditioning was mediocre at best- it stayed very humid in the room. Hallways were hot and humid. Tiles in the elevator were broken and cracked, and it had a tendency to freeze between floors. Concierge lounge and the concierge breakfast was decent but snack selection was limited. Overall the furniture and carpeting all looked pretty tired and worn out. Beds are small in the two bed rooms. They are doubles, not queens, so not much room for two adults. The best aspect of this hotel is the location, which is convenient to Camden Yards and the Inner Harbor attractions. The staff we interacted with were overwhelmingly courteous and helpful and they were doing the best they could with what they had. However, for the price and the conditions (more than $200 for one night) it was not a good deal and we would not stay here again.

（由 Google 翻译）房子破旧不堪。浴室洗手池的水龙头松动，还会晃动。马桶冲水不畅，整个周末都在漏水。镜子只靠顶部框架固定在墙上， 轻轻一碰就差点掉下来。但最糟糕的是那只发出哔哔声的烟雾报警器。第一天只是偶尔响一下，我们忘了通知他们（当时不知道我负责维修）。第二天晚上，它每隔30秒就响一次，响了一整夜。维修人员完全失职。 （原文） Property is run down and old. Faucet in bathroom sink was loose and moved around. Toilet did not flush correctly and ran most of the weekend. Mirror attached to wall at the top of the frame only, and when bumped into, almost came off the wall. But the worst thing by far, the chirping smoke detector. The first day it only happened a little bit and we forgot to let them know ( Didn’t realize I was in charge of maintenance). The second night it chirped every 30 seconds all night long. Complete failure of the maintenance staff.

（由 Google 翻译）我决定在这里住一晚，体验并不好，而且我来这里的时间也不长！房间还可以……略显陈旧，但总体来说很舒适。房间宣传有客房服务，但二维码无法使用。前台服务态度极差，让我等了很久！前台告诉我可以打电话订餐，结果让我等了很久。我再打过去，有人说他们不懂餐饮，而且通常不值这个班。总的来说，对这家酒店有点失望。 （原文） I decided to stay here for one night and did not have the best experience and I haven’t been here that long! The room is okay….slightly dated but comfortable nonetheless. The room advertises room service with a QR code that’s not available. The front desk was completely not helpful and left me on hold forever! I was told I could order over the phone but then left on hold. I call back and someone says they don’t know about food and don’t usually work this shift . A bit disappointed with this hotel overall

看到的价格是102$，结算的价格是252$。

（由 Google 翻译）我第一次来巴尔的摩。我独自旅行，来到一个陌生的城市，有点紧张。从一开始，我就觉得这里非常安全，热情好客。前台的Diamond非常友好热情。房间安静安全。酒店位置绝佳，附近有Fells Point餐厅，或者沿着港口小路步行，或者乘坐Uber很快就能到约翰·霍普金斯大学。我会推荐给所有路过这里的人，如果我再来这里，我还会再来的。 （原文） I was in town for my first ever trip to Baltimore. I was traveling solo and a little nervous to be in a new city. From the start, I felt extremely safe here and welcome. Diamond at the front desk was so kind and accommodating. The rooms were quiet and safe. The location is a great launching point with fells point restaurants close by or walking the path along the harbor or a short Uber to John's Hopkins. I would recommend to anyone passing through and will return if I'm ever back in town.

（由 Google 翻译）这是我们在巴尔的摩最喜欢的酒店。2025年的复活节周末我们又去了那里。房间和浴室都很宽敞，而且非常干净，早餐是精致的“欧陆式”早餐，有水果、燕麦、华夫饼、糕点、松饼等等！最棒的是什么？员工。我们住过几次，每次员工都很热情好客，真心希望每个人都能在整个入住期间感到舒适惬意。我们迫不及待地想再来！ （原文） This is our favorite hotel in Baltimore. We were there again during Easter weekend - 2025. The rooms and bathrooms are spacious and are very clean and the breakfast is an elegant "continental" with fruits, oats, waffles, pastries, muffins, and more! The best part? The staff. We've stayed there several times and with each stay, the staff is welcoming helpful and truly wants everyone to be most comfortable during their entire stay. We can't wait to return!

（由 Google 翻译）我预订了这家酒店，准备和一对情侣一起过夜。酒店就在水边，非常适合初次来这座城市的旅客，也非常适合在历史街区度过一个美好的夜晚。工作人员非常热情周到，非常理解客人，这让我非常感激。 可惜的是，我们入住一晚却花了350多美元，体验并不值。酒店费用中包含19.90美元的酒店服务费，根据网站和我们的预订确认邮件，这笔费用应该包含迎宾饮料、当地面包店的糕点、抵达时房间里的薯片和巧克力、浴袍和拖鞋，以及豪华欧陆式早餐。结果我们没有收到任何迎宾食品和饮料，下午5:30才办理入住。抵达后，我们竟然等了20分钟，前台接待员才处理完虫害问题才来处理。前台接待员在办理入住时还坦诚地告诉我们和另一对情侣：“很遗憾，这很正常，抱歉耽搁了。” 我们抵达时，房间里只有一件浴袍，没有拖鞋。在我们提出要求后，前台接待员确实提供了另一件浴袍和一双拖鞋，我们很感激。 我们的房间（一张特大号单人床）很破旧。天花板上有水渍，浴室地板黏糊糊的，淋浴排水管开裂且污渍斑斑，浴室墙纸剥落。浴室的风扇通风不良。此外，房间里还有一盏灯坏了。说实话，我们住过的速8酒店和红屋顶酒店都比这个房间好。这很遗憾，但这是事实。我们承认这家酒店坐落在/建造于一座历史悠久的建筑中，但我们的体验（我们感觉）并非独一无二。相反，我们觉得酒店的整体成本主要是为了地理位置。在阅读了更多评论后，我发现酒店除了需要粉刷我们房间里普遍存在的污渍和裂缝外，还需要进行一些维护更新。 原本包含在房费中的豪华欧陆式早餐包含糕点、果汁、咖啡和酸奶冻糕。酒店网站上的图片包括鸡蛋、华夫饼和培根等，豪华欧陆式早餐的定义就是这样。然而，这家酒店提供的是传统的酒店欧陆式早餐，而不是豪华早餐。酒店网站上也显示，客房内提供免费咖啡。我们房间里有3个茶包，咖啡机却没有提供咖啡。 总的来说，酒店的外观和庭院维护得很好，很漂亮。大堂和走廊很干净，我们的房间也很干净。酒店本身也很不错。对我们来说最重要的是停车之类的便利，这很棒，但是我们入住后不久就出去吃晚餐，回来后不得不等了15分钟，同一个前台接待员才让我们进门。 即使再有机会，我也不会再住这里了。酒店房间价格昂贵，预订网页上关于酒店提供的一些服务的描述和信息也有很多错误，这完全不值得。因此，我们的体验很遗憾，因为它并没有达到我们的预期。 不过，我会推荐这家酒店给路过此地的旅客，但不推荐给度假或长期住宿的旅客。最后，退房时我们要求前台免除酒店服务费，他们照做了。在我们汇报了入住体验后，他们实际上一共减掉了50美元，并为入住时没有提供迎宾饮品等服务等遗憾地道歉。 我们并不需要这些缺失的体验或服务，但酒店方针是宣传这些服务，而不是任何后续行动。 总而言之，这家酒店非常重视客户服务，这一点显而易见，我们对此非常感激。酒店内外都维护得井井有条（以我们的入住体验来看）。酒店地理位置优越，潜力巨大。 （原文） Booked this hotel for a couple’s overnight. It’s located right on the water which is ideal for a first visit to the city and perfect for a night out in the historic neighborhood. The staff is wonderful and very understanding which was very appreciative. Unfortunately our experience was not worth the $350+ for one night. Part of the cost included a $19.90 hotel service fee which according to the website and our reservation confirmation email—was supposed to include welcome drinks, a pastry from a local bakery, chips, and chocolates in the room upon arrival, robes and slippers as well as a deluxe continental breakfast. We did not receive any of the arrival food or beverages and we checked in at 5:30 pm. Upon arrival, we actually waited 20 minutes for the front desk receptionist to address a pest situation before addressing us. In which they openly shared with us and another couple at check in, “It’s normal unfortunately here, sorry for the delay.” We received 1 robe and no slippers in our room, on arrival. After our request, the front desk receptionist did provide another robe and one pair of slippers which was appreciated. Our room (single king size bed) was rundown. Ceiling water stains, a sticky bathroom floor, cracked and stained shower drain and peeling wall paper in the bathroom. The bathroom also had poor ventilation with the fan. Additionally, a lamp was also broken in the room. In all honesty, we have stayed at Super 8’s and Red Roof Inn’s that were better than this room. It’s unfortunate but it’s the truth. We acknowledge the historical building this hotel is located/built in, but the experience we had (we feel) was not unique. Rather, it felt the overall hotel cost was mostly for the location. After reading more reviews, the hotel needs maintenance updates outside of painting over stains and cracks which was prevalent in our room. The deluxe continental breakfast that was supposed to be included was pastries, juices, coffee and yogurt parfaits. The hotel’s website pictures include eggs, waffles and bacon etc. and the definition of a deluxe continental breakfast is this. This hotel however offers a traditional hotel continental breakfast, not a deluxe one. It also sites on the website, free coffee is in the rooms. In our room there were 3 tea bags and no coffee with the coffee maker. Overall, the exterior and grounds of the hotel are well kept and nice. The lobby and hallways are clean and so was our room. The hotel itself is nice. What mattered most to us, was the convenience like parking which is great but when we left shortly after our check-in to grab dinner out, we came back and had to wait 15 minutes for the same front desk receptionist to let us into the gate. I would not stay here again even if given another opportunity. It was not worth the experience with between the hotel room cost and the multiple misinformation and descriptions on the reservation webpage regarding some of the things the hotel offers. Hence, our experience unfortunately as it was not what we anticipated. I would however recommend this hotel for a traveler who is passing through but would not recommend it for vacationers, long term stay travelers etc. In the end, at check-out we asked the front receptionists to take off the hotel service fee and they did. They actually took off $50 altogether after our reports on our experience there and they apologized for the missing experiences like welcome drinks on arrival. We didn’t need these missed experiences or favors, but it was the principle of advertising them and not have any follow through. Altogether, this hotel prioritizes customer service which shows and is very appreciative. It is well kept externally and outside of the guest rooms (from our experience). It is also the perfect location and has a lot of potential.

（由 Google 翻译）酒店很漂亮，维护得很好。酒店员工也非常友好。地理位置优越，靠近餐厅、小商店，而且就在水边！一天结束后，前台的Eric热情地迎接了我，他总是笑容满面，态度亲切。以后我再来巴尔的摩，除了这里，我哪儿也住不了❤️ （原文） The hotel is beautiful and very well kept. The hotel staff are so nice. The location is great, very close to restaurants, little shops and on the water! I was greeted at the end of my day by Eric at the front desk, always kind and smiling. I won't stay anywhere but here on my visits to Baltimore❤️

（由 Google 翻译）我现在正躺在地板上写这篇评论——没错，就是地板上——因为这是房间里唯一一张睡起来不像铺着棉花糖的水泥堆的“床”。枕头厚得我以为是装饰用的石头。我认真考虑过睡在车里，但我老婆否决了这个计划。 如果你喜欢颈椎疼痛、彻夜难眠，以及纠结地毯到底比床垫干净的刺激感，那这家酒店很适合你。否则，还是带上睡袋和一点幽默感吧。 （原文） Currently writing this from the floor — yes, the actual floor — because it’s the only “bed” in the room that didn’t feel like a pile of concrete covered with marshmallows. The pillows are so thick I thought they were decorative boulders. I seriously considered sleeping in the car, but my wife vetoed that plan If you enjoy neck pain, zero sleep, and the thrill of wondering if the carpet is cleaner than the mattress, this is the hotel for you. Otherwise, bring a sleeping bag and a sense of humor.

（由 Google 翻译）地理位置优越，房间干净温馨。没有什么比得上我们卓越的服务。Diamond 非常棒，绝对是这家酒店的一大亮点。我们一定会再来的。 （原文） Location is fantastic, rooms are clean and homey. None of it compares to the exceptional service. Diamond was fantastic and is an absolute asset to this property. We will definitely be coming back

（由 Google 翻译）2025年11月12日和13日，我们来巴尔的摩看戏，并在这里住了两晚。我选择这家酒店是因为它位于内港区。晚上到达时，前台一位友好的男士接待了我们。一切都很顺利，没有任何问题。进入房间后，发现灯亮着，温度也适合新客人入住。所有灯都正常工作，温控器和空调也运转良好，没有任何异常。浴室很干净，毛巾数量足够两位客人使用。洗手池上放着独立包装的洗手液，淋浴间里则是预先装满的按压式洗浴用品。我们自带了洗浴用品，所以无法评价酒店自带的洗浴用品的质量。淋浴喷头的高度比预想的要低一些。我女儿身高5英尺10英寸（约1.78米），洗脸洗头的时候需要弯腰。水压和水温都很好。浴室是无障碍的，这一点在我们预订时并没有说明，不知道是不是所有房间都是这样。淋浴间有扶手，马桶很低，台面也比一般的低，而且是开放式的。房间整体来说很舒适，但需要做一些基本的石膏板维护，并重新粉刷一下。我们和工作人员的互动不多，只是在柜台前遇到的几个人都很友好。我们以后很可能会再次入住这里。 （原文） Came into Baltimore for the theater and stayed for two nights Nov 12/13, 2025. I picked this hotel due to the location in Inner Harbor. We were greeted by a friendly gentleman at the desk when we arrived in the evening. Usual business with no problems. Arrived to the room to find the light on and temperature appropriate for new guest arrival. All lights worked, thermostat and HVAC unit worked, nothing stood out as off. Bathroom was clean and stocked with towels sufficient to two guests. Individually wrapped hand soap on the sink, pre-filled bottles with pump dispensers in the shower. We bring our own shower supplies so can't speak to the quality of those. Height of the shower head was unexpectedly low. My daughter who is 5'10" had to duck to wash her face and hair. Water pressure and temperature were both great. Bathroom was handicap accessible which was not specified for our reservation, unknown if all rooms are that way. Grab bar in the shower, commode very low to the floor, and counter height was lower than usual with open front. Room was overall very comfortable for our stay but is due for some basic drywall maintenance and a coat of paint throughout. The few interactions with staff were in passing the counter and everyone we encountered was friendly. We would likely stay here again.

（由 Google 翻译）我在巴尔的摩市中心的Pier 5酒店度过了一段美好的周年纪念日时光。从抵达的那一刻起，酒店的热情款待就无与伦比。宾客服务经理Angel和副总经理Dante Moody都非常出色——热情周到，专业敬业。他们的沟通和服务让我们的入住体验难以忘怀。 我入住的总统套房令人叹为观止，为我们的周年纪念增添了特别的色彩。房间、景观、整体氛围——一切都达到了全新的高度。 整体体验满分10分。我感到宾至如归、备受关怀，并且完全放松自在。我一定会再次入住这家酒店。强烈推荐给任何特殊场合——或者仅仅因为您值得拥有奢华体验。 （原文） I had a wonderful time celebrating my anniversary at Pier 5 Hotel in downtown Baltimore. From the moment I arrived, the hospitality was outstanding. Angel, the Guest Service Manager, and Dante Moody, the Assistant General Manager, were phenomenal—so warm, attentive, and professional. Their communication and service truly made our stay unforgettable. I stayed in the Presidential Suite, which was absolutely breathtaking and added such a special touch to our celebration. The room, the view, the entire vibe—everything was next-level. The overall experience was a 10 out of 10. I felt celebrated, cared for, and completely at ease. I will definitely be staying at this hotel again. Highly recommend for any special occasion—or just because you deserve luxury

（由 Google 翻译）我和丈夫今晚入住了，感觉棒极了！Brian 非常专业，服务也很棒，这是我们对这家酒店的第一印象。他耐心友好地解答了我们的每一个需求。房间很棒，可以看到美丽的码头景色，地理位置也绝佳。强烈推荐！ （原文） I and my husband we checked in tonight and it was fantastic! Brian was very professional and provided excellent service which it was our first impression with the hotel. He helped us with every requests and did so patiently and in a friendly manner. The room is wonderful, with a beautiful view of the pier, and the location is perfect. Highly recommended!

（由 Google 翻译）地理位置优越，步行即可到达港口的大部分地方。（请注意，无家可归的人确实在水边的人行道上居住和睡觉。）我们房间的电梯和各种照明设备状况不佳。事实上，电梯状况非常糟糕，我都不敢乘坐，生怕被卡住。酒店的员工都非常友好。但总的来说，我觉得这家酒店又旧又脏，允许携带宠物可能只会让情况更糟。不会再来了。 （原文） Location was great and within walking distance to so much of the harbor. (Be aware, homeless do live and sleep in the sidewalks near the water.) The working condition of the elevator and miscellaneous lights in our room were sub par. In fact, the elevator was so sketchy I was afraid to ride for fear of getting stuck. Personal at the hotel were all very friendly. Overall though, I felt the hotel was old and dingy and pets being allowed may have only made this worse. Won’t return.

（由 Google 翻译）选择这家酒店是因为它位于港口，而且靠近动漫展会展中心。但是我们遇到了一个又一个的问题！不推荐！ 首先，房卡不能用，因为门锁没有充值？房间还不错——除非你喜欢更平的枕头，否则床还可以。室温和淋浴温度/水压都很好。毛巾的材质很粗糙，不适合敏感肌肤。而且，四人间只有一个插座！！ 然而，不推荐这家酒店的原因是服务（或者说服务不足）和员工的敌意（对我们和彼此之间）。前台工作人员经常无法亲自到场或通过电话联系到。我们傍晚想打电话叫客房服务，结果也没人接。 当我们想吃包含在预订中的早餐时，厨房经理反复地告诉我们，早餐不是免费的，而且有两种不同的早餐。如果你想要任何类型的蛋白质，那就更贵了（20 美元，而贝果或麦片类则为 11 美元）。这位名叫 Lena 的女士拼命反驳，指责我们谎称自己购买了早餐套餐，试图占厨房工作人员的便宜。她态度恶劣，粗鲁无礼，完全是出于误会，而最终错的是她自己。 直到退房时，前台工作人员 Tico 退还了我们被迫支付的糟糕早餐费，并告诉我们厨房经理总是很刻薄，所以他尽力以友善的态度来应对她，我们才发现我们错了。 虽然一切都很顺利，总的来说体验还不错，但我们的早餐体验和缺乏服务给我们留下了不好的印象。 （原文） Got this place for its location on the harbor and proximity to the convention center for Comic-Con. But we had problem after problem with it! Would not recommend! First the keycard didn’t work because the door lock wasn’t charged?? Room was fine — beds were fine unless you like flatter pillows, room temperature and shower temp/ pressure were good. The towels were a scratchy material, not great for sensitive skin. Also, there was only one outlet for a four person room!! What made it non-recommendable, though, was the service (or lack there of) and hostile staff (toward us and each other). The front desk staff was constantly unavailable in person or by phone. Housekeeping was also unavailable by phone when we tried to call in the early evening. When we tried to get breakfast, which was included in our booking, the kitchen manager adamantly and repeatedly informed us that breakfast was NOT free and there were two different types of breakfasts. If you wanted any type of protein, that was more expensive ($20 vs $11 for bagels or cereal type). This woman, Lena, fought tooth and nail, accusing us of trying to take advantage of the kitchen staff by saying we bought the breakfast package. She was hostile and rude over a misunderstanding in which SHE was ultimately in the wrong. We only found out we were right at check out when the front desk worker, Tico, refunded us for the crappy breakfasts we were forced to pay for and informed us the kitchen manager is always mean so he does his best to counter act her by being kind. Even though it all worked out and ultimately was an ok experience when taken as a whole, our breakfast experience and lack of service availability left us with a bad taste.

（由 Google 翻译）老婆生日周末。计划一天住在普通房（选择了“爱心套餐”），一天住在顶层套房。和老婆一起入住酒店庆祝生日周末，结果两天都被免费升级到了顶层套房！Lenetna在电话里和办理入住时都非常棒，帮我做好了周末的准备。值得一提的是，我平时喝咖啡，虽然房间里有咖啡机，但我的Keurig咖啡机里面非常非常脏，而且除了街对面的IHOP，早上7点之前都没有其他咖啡供应。也许这就是巴尔的摩人这么懒的原因吧，咖啡太难找了。我在房间里打开了Keurig咖啡机，在灯光下看着脏兮兮的，想看看他们会不会清理，结果并没有。房间里有个热水浴缸，浴缸里全是鼻腔分泌物，我不得不买了一瓶漂白剂，把浴缸冲洗了两遍。如果咖啡机不脏，按摩浴缸干净的话，这家酒店能打9分（满分10分），扣一分是因为楼梯间里有流浪汉，但咖啡机和按摩浴缸的脏污程度更让人难以接受。后门楼梯下住着很多流浪汉，而且那扇门不能用。 （原文） Wife birthday weeked. Planned one day in the in a normal room with the "love" package and one day in the penthouse. Checked in for a birthday weekend with my wife and was upgraded for the penthouse suite for both days!!! Lenetna was great on the phone and check in helping me get weekend ready. Of note- I drink coffee, however coffee is in the rooms, and my kuleurig was very very disgusting inside, and there is no coffee available until 7 am expect from IHOP across the street, this might be why Baltimore is so lazy, no coffe. In the room I opened the Keurig, for the cleaner, under lights with the dirty glowing,to see if they would clean it, no luck. There is a hot tub in the room, the bathtub was filled with small matter from the nosel, had to buy a bottle of bleach and run the tub twice. If the Keurig wasn't filthy and the whirlpool spa was clean, this would be 9/10- with one point off for homeless in the stairwells, but loses more points on the coffee maker and spa pool fillth. There are many homeless living under the stairs by the back door, and you can't use that door.

（由 Google 翻译）糟糕的经历，值得与大家分享。预订房间时，我打电话说我会晚点入住，大概凌晨两点。他们说没问题。我到的时候，大堂外面的门厅里还有另一位客人。我们俩都被锁在外面了。没有大堂服务员，也没有人接电话。想象一下，酒店里一位客人突然出现医疗紧急情况。门锁着，却没有人来帮忙。总之，我们都等了一个小时，也没人来。我不得不在凌晨三点半就去找新的住处。真是糟透了。我得到了退款，但他们却毫无歉意。 （原文） Terrible experience worth sharing with the public. When I booked a stay, I called to say that I would be checking in late. Around 2am. They said that would be fine. When I arrived, there was another guest in the vestibule just outside the lobby. We were both locked out. There was no lobby attendants, no one answering the phone. Imagine a guest in the hotel had a medical emergency. The doors were locked and there was no one to help. Anyway, We all waiting for an hour and no one came. I hade to find new accommodations at 3:30am. It was awful. I was refunded, but they were very unapologetic.

（由 Google 翻译）我在巴尔的摩的这家民宿度过了一段美好的时光。它距离内港仅几分钟路程，紧邻小意大利区，附近有很多餐厅和景点。我入住的是一间宽敞的维多利亚风格套房，装饰精美。床非常舒适，房间散发着古典的魅力，与普通酒店相比独具特色。一切都很干净。我一定会再次入住这里！ （原文） I had an excellent stay at this B&B in Baltimore. The location is just a few minutes from the Inner Harbor and right next to Little Italy, there are plenty of restaurants and things to do nearby. I stayed in a large Victorian style suite with beautiful décor. The bed was incredibly comfortable, and the room had a classic charm that made it feel unique compared to a standard hotel. Everything was clean. I would definitely stay here again!

（由 Google 翻译）这里真是个令人惊艳的住宿地点！工作人员非常尽心尽力地照顾我们，他们热情友好，体贴周到！庭院景色美极了，尤其是在夜晚。一切都一尘不染，床也舒服极了。我们非常喜欢美味的早餐、自制饼干和便捷的停车场。这次住宿体验真是太棒了！ （原文） This is such an incredibly lovely place to stay! The staff worked so hard to take care of us - they are so friendly and attentive! The courtyard is stunning, especially at night. Everything is spotlessly clean, and our bed was comfy as can be. We really appreciated the delicious breakfast, the homemade cookies, and the convenient the parking lot. Our stay was such a treat!

（由 Google 翻译）这是我第一次入住民宿，不得不说，我被深深震撼了。酒店的装潢令人叹为观止。早餐非常棒，酒店员工团队的服务也非常出色，让入住体验非常舒适。这里让我感觉像在家一样，而不是在酒店。我强烈推荐巴尔的摩市这颗隐藏的宝石。 （原文） This was my first time staying at a bed and breakfast and I must say that I was blown away. The decor of the hotel is mind blowing. The breakfast is fantastic and the overall stay was made comfortable by a team of employees that work there are very remarkable and outstanding when it comes to customer service. Made me feel at home rather than a hotel. I highly recommend this hidden gem in the city of Baltimore.

（由 Google 翻译）10/10 推荐！这里维护得很好，干净整洁，简直美极了！早餐非常美味，我们真的非常喜欢！床很舒服，浴室很大，而且干净安静！24小时供应咖啡和巧克力曲奇（贴心！），非常适合情侣入住，非常浪漫！ 步行最多 10/15 分钟即可到达内港。 （原文） 10/10 recommend! This place was very well kept, clean and just beautiful! The breakfast was very delicious with flavor in which we truly appreciated! Bed are comfortable, bathrooms are big and clean & quiet area! 24hr coffee available and chocolate chip cookies too (nice touch!) very romantic for couples! Convenient to inner harbor 10/15 minute walk max.

（由 Google 翻译）建于1840年代的卡罗尔顿旅馆简直是颗璀璨的明珠。服务无可挑剔，每位员工都竭尽全力为客人提供最佳体验。房间非常干净，价格实惠，地理位置也绝佳，步行即可到达费尔斯角、小意大利和内港。我们来这里是为了在CFB体育馆观看演出，步行前往演出场地本身就是一次愉快的体验。我们一定会再次光临。如果您还在犹豫，那就赶紧预订吧！我们在Attman's Deli和Vacquaro's Bakery都品尝了美食，绝对不容错过。卡罗尔顿旅馆值得五星好评！ （原文） 1840's Carrollton Inn is an absolute gem. The service was impeccable. Every person working there went out of their way to provide the best possible experience. The room was very clean, affordable, and located perfectly so that we could walk to Fells Point, Little Italy, and the Inner Harbor. We were in town for a show at CFB Arena, and it was a lovely walk. We will definitely be back. If you are on the fence, make the reservation!!! We ate at Attman's Deli and Vacquaro's bakery and both were absolutely not to be missed. Cannot give the Carrollton enough stars!!!!

（由 Google 翻译）我非常感激能找到这家酒店。我入住的是参议院客房。我很喜欢浴缸，床也很舒服。员工热情友好。房间干净整洁，用品齐全，早餐也很棒！酒店温馨、安静又别致，我一定会再来的♥️ （原文） I was so incredibly grateful to find this hotel. Stayed in the Senate room. I enjoyed the bathtub. The bed was comfortable. The staff was pleasant. The room was clean and stocked, and the breakfast was wonderful! He was very cozy, quiet and quaint, and I will be back♥️

（由 Google 翻译）我们在这里度过了周末。房间、服务、早餐和地理位置都堪称完美。步行即可到达内港的大部分景点。停车方便，非常实用。这里也是举办活动的绝佳场所。在城里，户外庭院的设计非常出色。 （原文） We spent the weekend. Rooms, service, breakfast and location were perfect. It was walkable to most locations in the inner harbor. Having parking was wonderful. Was a beautiful venue for an event. Outdoor courtyards were excellent in the city.

（由 Google 翻译）我们最近在这里度过了我的生日周末🤪房间超级可爱又别致。我喜欢浴室的复古装饰🥰。床很舒服，位置也很棒。我们真的感觉很安全🙏🏾。停车场也很棒，离酒店只有几秒钟的车程。我们住在411房间，下次旅行肯定要住套房。工作人员非常友好和友善。酒店有他们自己制作的香味，尤利西斯酒店里闻起来很香……感谢大家让我感到宾至如归。☺️❣️🙏🏾 （原文） We recently stayed here for my birthday weekend 🤪 the room was super cute and chic. I love the old decor in the bathroom 🥰. The beds were very comfortable, great location. We really felt safe 🙏🏾. The parking was great as well it was literally a couple of seconds from the hotel. We stayed in room 411 we going for a suite next trip for sure. The staff was very friendly and nice. The hotel has this scent they make and it smells wonderful inside the hotel Ulysses... Thanks aging everyone for making my stay feel welcomed. ☺️❣️🙏🏾

（由 Google 翻译）酒店员工很棒。地理位置安全。然而，房间有很多不足之处，比如房间太暗，需要额外要求送一盏灯到我的房间，而且不能像其他酒店那样控制空调。不是每个人都喜欢把空调调到70华氏度（约21摄氏度）。床很舒服。 （原文） The staff at the hotel are great. The location is safe. However, the room was a lot to be desired due to the rooms being too dark and needing to request an additional lamp being brought to my room and not being able to control the a/c like at other hotels. Not everyone like their a/c on 70 degrees. The bed was very comfortable.

（由 Google 翻译）天哪，我太喜欢这个地方了！！！ 房间非常有趣独特——色彩主题鲜明，让每个房间都感觉像是一次独特的体验。床？我真想在床上睡一整天！前台的姑娘们非常乐于助人——这是我第一次来巴尔的摩，她们热情地带我四处参观。食物……简直是厨师的吻！！！ 玛格丽特真是太出色了——她简直就是人间天使。我在酒吧碰到她，和她聊天就像呼吸新鲜空气一样……而且她太时尚了！她穿着一条超棒的裙子——没错，我也买了一条！ 我一定会再来的。这正式成为我最爱的新酒店了！从纽约一路爱你们！！！ （原文） OMG I LOVE THIS PLACE!!! The rooms are so fun and unique—with color themes that make each one feel like its own experience. The bed? I could’ve stayed in it all day! The girls at the front desk were incredibly helpful—this was my first time in Baltimore and they showed me around with such kindness. The food..chefs kiss!!!! Marguerite was an absolute standout—she might actually be an angel in human form. I ran into her at the bar and she was a breath of fresh air to talk to… and so stylish! She was wearing this amazing dress—and yes, I got one too! I’ll definitely be back. This is officially my new favorite hotel! Love you guys all the way from NYC!!!

（由 Google 翻译）真是一次很酷的体验，我一进去就被震撼了。我完全没想到一家酒店竟然能这样，瞬间就充满了20世纪初的怀旧气息。灯光也很棒，昏暗而温馨。光看照片，你就知道这地方不够惊艳。他们甚至在细节上也下了不少功夫。我的被子看起来就像是定制的。那间超棒的酒吧也感觉像是真的过去建造的，吧台凳和沙发都是定制的。桌上的真蜡烛还带调光器！酒店外的一侧还有另一家地下酒吧，氛围也同样奇特。这家酒店独一无二，绝对值得一试，尤其是如果你已经看过无数次同类型的酒店！感谢你们带来的美好体验！ （原文） What a cool experience, and one that blew my mind when I showed up. I had no idea a hotel could look like this, with an instant vibe of early 1900’s nostalgia. The lighting is fantastic too, dim lit and cozy. Just look at the pictures and tell me this place doesn’t look amazing. They didn’t cheap out on little touches either. My comforter looked like it was custom made. The incredible bar felt like it was really made in the past too, with custom bar stools and couches. The real candle on the table had a dimmer! They had another speakeasy bar outside on the side of the building, with equal vibe ridiculousness. This was a one of a kind spot that is absolutely worth checking out, especially if you’ve seen the same kind of hotel a hundred times! Thank you for the great experience!

（由 Google 翻译）今天早上是我们在这个城市的最后一天。我想，我找不到比这更好的体验了。这里的员工魅力十足，让在这座城市的体验温暖而热情。Ash 酒吧的 Deja 是一位非常棒的调酒师，她对自己的手艺非常自豪。她为我带来了这座城市最棒的体验，让我回想起了在这里长大的时光。 （原文） This morning is our last day in the city. I don’t think I could describe a better experience. The staff here captivated a charm that made the experience of being in the city warm and welcoming. Deja at the Ash bar is amazing bartender and took so much pride in her craft. She offered some of the best experiences in the city that brought back so much nostalgia of growing up here.

（由 Google 翻译）我在这里住得很愉快。我可以从这里步行往返巴尔的摩宾夕法尼亚车站。我来自市区，所以喜欢步行，所以步行大约10分钟。用Uber省钱。这里氛围昏暗，有点吓人，因为我看了《美国恐怖故事》之类的电影，但我看了这家酒店。我会再次入住。巴尔的摩这边非常安静，所以晚上和周末白天都感觉很冷清。 （原文） I enjoyed my stay here. I was able to walk to and from Baltimore Penn station from here. I'm from the city so I'm a walker so walk the walk was about 10 minutes. Save money from Uber. The place had a dim ambiance that was a little spooky because I watched things like American horror story but I looked the hotel. Id stay again. This part of Baltimore is really quiet so it was dead at night and during the weekend day actually

（由 Google 翻译）尤利西斯酒店 (Hotel Ulysses) 是巴尔的摩一个非常有趣的休闲场所。整个酒店——尤其是酒店内的三间酒吧——都非常独特时尚，而且地理位置优越，方便前往其他景点以及前往城市其他地区的交通。 Ash 酒吧的服务有点不太可靠。食物通常都不错，但上次我去的时候，服务很一般（服务过分热情，但实际上并不好——这是我最讨厌的！），我的饮料（他们自己的特色鸡尾酒之一）很糟糕，就好像调酒师没有经验或培训过一样。然而，Coral Wig 的酒水从未令人失望！ 房间看起来很酷，但设计有些奇怪：灯光特别怪异，导致某些区域（例如，原本很迷人的休息区，配有长椅、桌子和椅子）完全没有灯光；灯的开关过于复杂，每个开关都有一个调光器（甚至在浴室里也是如此）。我住过的两次房间，进门时都冷得要命。虽然浴室里有通风口，但我却找不到用的地方——这两种情况都挺好，如果能开窗调节一下温度和湿度就好了，但因为窗户打不开，所以没能做到。（我讨厌酒店房间里的这种现象。）总的来说，这家酒店给人的印象是，它没有太多考虑入住体验。 床很舒服，整个酒店都很干净；水压很低，我洗澡的时候甚至滴水，显然是因为马桶冲水或大楼里其他地方的问题。 无线网络需要像在机场一样登录个人信息，我觉得这很俗气。 关于服务：我办理入住时，被要求提供我的个人信息（电话号码和电子邮件），但用途不明。 （我的预订已经付款了，我真应该问问他们为什么还要多收钱。）然后，我本想享受一下自己的隐私，却被人用“友好”和“乐于助人”的短信骚扰。我觉得这种未经客人同意就强加于人的行为非常不礼貌。我知道现在大家都这么做，但这更让人恼火。 （原文） Hotel Ulysses is a really fun place to hang out in Baltimore. The whole place - including, most especially, the 3 bars on site - is very unique and stylish, and the location is convenient to other area attractions, as well as routes to other parts of the city. The service in the Ash bar is somewhat unreliable. The food is often good, but the last time I went the service was mediocre (overly solicitous without actually being good - a pet peeve of mine!) and my drink (one of their own speciality cocktails) was terrible, as if the bartender had no experience or training. The drinks at the Coral Wig, however, have never disappointed! The rooms are cool-looking, if oddly designed: the lighting is particularly bizarre, leaving certain areas (e.g. an otherwise charming sitting area with a banquette, table, and chair) completely unlit; the light switches are overly-complicated, with each one having a dimmer (even in the bathroom). Both times I've stayed the room has been freezing cold when I entered, and although there is a vent in the bathroom, I couldn't find a way to use it - both circumstances when it would be nice to be able to open a window to regulate humidity and temperature, but this wasn't possible because the windows don't open. (I hate this in a hotel room.) Overall, it gives the impression that not much consideration went into how it feels to actually stay in the room. The beds are comfortable and the whole hotel is very clean; the water pressure was rather low and went down to a drip when I was showering, evidently due to a toilet flush or something somewhere else in the building. Wifi access requires you to sign in with personal information as if you were at an airport, which I find tacky. Re: service: When I checked in, I was asked for my personal information (phone number and email) for unspecified purposes. (My reservation was already paid for, so I really should have asked why they wanted more from me.) I was then subjected to unwanted "friendly" and "helpful" text communications when I would have preferred to enjoy my privacy. I find it completely discourteous to impose on guests in this way, without their consent. I know everyone does it these days, but that makes it all the more aggravating.

（由 Google 翻译）整体体验非常棒。床铺舒适度符合酒店标准，房间宽敞，地理位置也对巴尔的摩来说很方便。前台工作人员非常贴心，尽力满足我和妻子的需求，确保房间为我们的小宝宝做好准备。他们完全可以不这样做，所以我们非常感激。强烈推荐。 （原文） Overall great experience. Beds were comfortable by hotel standards, rooms were spacious, and the location was good for Baltimore. I appreciated how the front desk staff went out of their way to accommodate my wife and I with respect to ensure our room was prepared for our toddler. They did not have to accommodate us, so we appreciated it a lot. Strong recommend.

（由 Google 翻译）非常感谢团队，尤其是前台的Daniel C。他们提供的服务是我体验过的最优质、最贴心的。真的让我们的入住体验变得特别特别。他们甚至还给孩子们送了小玩具。一定会再来的。感谢你们为我们打造了一次特别的生日之旅！ （原文） Can’t thank the team enough, especially Daniel C at the front desk. Some of the best and kindest service I’ve experienced. Really made our stay special. They even gave little toys to the kids. Will definitely be back. Thanks for making a special birthday getaway!!

（由 Google 翻译）这家酒店位置绝佳，就在市中心棒球场旁边。诺瑟姆主厨每天早上做的煎蛋卷超级好吃。酒店干净整洁，每天都打扫，而且打扫得很干净。真是个好地方，下次来我还会住这里。 缺点是楼下车库需要付费自助停车。建议把停车费也算进预算里。 （原文） The hotel is really well positioned downtown right by the ballpark. Chef Northam makes an awesome omelette for the breakfast in the morning. The hotel is clean and nice and they clean daily, and clean well too. It's a really nice place, I'll stay here again when I come back. Downside is paid self parking in the garage downstairs. Plan for that in your budget

（由 Google 翻译）酒店不错。淋浴水压很一般，需要更好的淋浴喷头！员工服务很好——房间布置混乱，扣一星。我在那里举办会议——前期准备工作有很多不足之处，但现场服务真的很好！餐饮价格高于市场平均水平，而且高得离谱。餐厅很小，酒吧人手不足，无法满足会议的需求。食物味道不错。 （原文） Nice hotel. Shower pressure was very meh. Needs better showerheads! Staff was good - room confusion gets a one star ding. Was running a conference there - pre work on their part left a LOT to be desired BUT onsite service was really good! F&B prices are above normal market. Not by a little. Restaurant is small and bar was understaffed for a conference in the hotel. Food was good.

（由 Google 翻译）最近入住过。我是希尔顿荣誉客会商务钻石会员，曾在120个国家入住过多家希尔顿旗下酒店。 说实话，抵达时前台服务态度冷淡，缺乏热情。当我询问酒店设施和可容纳200人的会议室预订事宜时，工作人员显得很不耐烦。我是一家FAANG（Facebook、亚马逊、Netflix和谷歌）公司的代表，正在为即将到来的员工团建活动以及隔壁的比赛寻找合适的场地。原计划预订60间客房。我不太喜欢到处炫耀自己的名牌，所以这家酒店直接被我们从候选名单中划掉了。 （原文） Recent stay. HH business diamond member having stayed at various H properties in 120 countries. To be honest, rather cold and disinterested reception upon arrival and staff was annoyed when I asked about amenities and booking conference rooms accommodating up to 200 pple. I am a rep for one of the FAANG scouting for a location for an upcoming staff retreat + a game next door. The plan was to book up to 60 rooms. Not the type to flash my name card and this hotel just got crossed out from our list.

（由 Google 翻译）酒店位置优越，非常适合参加ACI会议。我们团队成员在这里住了三晚。 我推荐能看到本垒板的房间。我们特别喜欢来自台湾的棒球明星陈伟殷。 前台的Danny值得五星好评。我们是项目优胜者，所以需要提前入住，以便有足够的时间准备颁奖典礼和演讲。 其实一周前，其他前台让我打电话给客服，即使我当时就在前台。 幸运的是，Danny从不说“我不能……”，也从不说“我很遗憾……”。他总是面带真诚的微笑，帮我们安排了提前入住和改期。这是我们第一次来巴尔的摩。Danny非常友好，而且从不要求我给好评。正因如此，我才想给五星好评。 Northan大厨做的煎蛋卷美味可口，让我精力充沛。这是我唯一推荐的早餐菜。第二天早上我享用早餐时，Lorenzo还记得给我送餐巾纸和加奶咖啡。托马斯总是把我的桌子收拾得干干净净，这样我才能安心地用电脑打字。 （原文） Good location for ACI convention. Our team members stay here for three nights. I recommend the room with home plate view. Especially we love the baseball star Wei-Yin Chen from Taiwan. 5 stars to the front desk Danny. We are project winner, so we need early check-in to have enough time to prepare awards ceremony and presentation. Actually a week ago, other front desk asked me to call customer service even I was at the front desk in person. Luckily Danny never says "I can't...", never says "I regret...". He smiles sincerely and arranges our early check-in, our reschedule. It's our first time to visit Baltimore. Danny is friendly and never asks me to give good review. That's why I'd like to give the best review. Chef Northan's omelet is delicous and keep me energetic. It's the only one dish that I recommend for breakfast. Lorenzo remembers to send me napkins, coffee with milk when I enjoy the breakfast the next morning. Thomas always keep my table clean so that I can type the computer.

（由 Google 翻译）从抵达的那天晚上到离开的整个住宿体验都糟透了。 开了12个小时的车，我们终于到达酒店，累得只想好好休息一下。我去办理入住手续，却发现我和女朋友住的那间带一张特大床的房间因为酒店超额预订而无法入住。于是他们把我们安排到了另一间只有两张小床的房间，并说我们可以在入住期间再来看看有没有空房。要知道，这间房间是我几个月前为出差预订的。 我太累了，没法争论，于是我们去了房间，却发现房卡不能用。我下楼去重新配了一次房卡，但还是不行。我正要下去的时候，一个保安看到了我的女朋友，想让她进去，却发现房间是从里面锁上的。我回到楼上，他们又告诉我了这件事，然后他们试图打开门闩，却发现里面的锁不让他们进，不得不把门拆开。于是他们告诉我，我得再换个房间。 经过30分钟的折腾，我终于得到了一间我们俩都能用的房间。我们终于把所有东西都放下，晚上8点就可以休息了。我们发现这间房间的门也坏了，关不上，得用全身的重量才能关上。第二天早上，我告诉他们，维修人员很快就会来修。我去准备会议的时候，我的女朋友就待在房间里。9个小时后我回来，女朋友告诉我他们根本没来。所以我不得不第二次下楼投诉。他们告诉我，他们正在打电话给经理，让维修人员来修，我们去吃晚饭。我们回来的时候，门终于修好了。 然后周六，我在会议现场，发现他们的系统重复收了我近800美元的费用。我被删除了一部分用于会展交易的资金。我不得不打电话过去等，直到有人接听，却没有得到明确的答复，然后又被搁置，等待经理解释说他们的系统彻底崩溃了。然后资金要3-4天才能退回到我的账户。所以我损失了800美元，就因为你们糟糕的系统崩溃了。他们没有取消交易，而是告诉我“抱歉，没办法了”。谢天谢地，我可以从另一个账户转账，但这仍然不可接受。 他们唯一能给的补偿就是取消我的停车费，并在希尔顿酒店免费住一晚，以弥补交易问题。看来我打算在你们这帮家伙闹翻之后再住希尔顿酒店了。 会展结束后，我们的最后一晚住宿，我跟女朋友说我们下楼去吃晚饭吧。我们坐下后，只剩下另外四张桌子有人在吃晚饭了。我们先喝了饮料，然后吃了饭，剩下的时间里，服务员一直不理我们，虽然当时人不多，但服务员却不给我们续杯，也不问我们是否需要什么。我不得不招呼她，好让她帮我结账离开。我们本来打算吃甜点，但吃完甜点就吃完了。街对面酒店“The yard”的服务员在人满为患的时候服务更好。在人多的晚上，服务员会定期查看我们的情况，而你们在清晨只有四张桌子。 今天我们终于可以离开这家酒店了。我们高高兴兴地退房了，就为了去取车，想离开停车场，结果系统无法识别我的停车证。由于扶手杆无法升起，我没法离开，所以无法离开。我不得不找一个停车场服务员，让他打电话给前台，提供相关信息，这样他才能让我们离开，因为我们想在清晨堵车前上路。 再说一遍，整个经历从一开始就糟透了，明年我再来这里出差绝对不会再住这家酒店了。下次我宁愿去街对面的酒店，或者去会议中心附近的酒店，也不想再遇到这么多麻烦。 （原文） The entire stay from the night we arrived to the time we left was horrible. After driving for 12 hours on the road we finally arrived at the hotel tired and just wanting to rest. I go to check in just to find out my my room with a king size bed for me and my GF is not available due to the hotel over booking. So they transfer us to another room with 2 beds that are smaller and say that we can check back later during our stay to see if something is open. Mind you I reserved these room months in advance for my business trip. I’m too tired to argue and so we go to the room to find out the key cards don’t work. I go down stairs to get them rekeyed again and still doesn’t work. As I’m heading down a security guard seeing my GF and tries to let her in just to find out the room in locked from the inside. I come back up to be told this and then they try to pop the deadbolt to find out that the latch in the inside won’t let them in and the door will have to be taken apart. So I’m told I’ll need to get another room again. I am finally given a room that we both can use after 30 mins of this ordeal. Once we finally drop all of our stuff off and can rest as it’s 8pm at night. We find out the door to this room is also broken as it does not close as it should and you have to use all your body weight to get it closed. So the next morning I tell them this and told maintance will be up shortly to fix it. My GF stays in the room while I go setup for the convention taking place. I come back 9 hours later for my GF to tell me they never came. So I have to go back down stairs to complain a 2nd time. They tell me they are calling the manager to have maintance fix it while we go grab dinner. We come back and it’s finally fixed. Then Saturday while I’m at the convention I find out that I have been double charged by their system for almost $800. Deleting a portion of the funds I was using for a business deal at the convention. I have to call and wait for someone to finally answer and not get a clear answer to then be put on hold again for the manager to explain that basically their system screwed up completely. Then that the funds won’t be put back into my account for 3-4 days. So I’m out $800 because your crappy system screwed up and instead of voiding the transaction I’m told “sorry nothing can be done”. Thankfully I was able to transfer funds from another account but that is still not acceptable. The only compensation they can give is voiding my parking fee and 1 free night at a Hilton for the transaction issue. Like I plan to stay at another Hilton after this screw up on yalls end. The final night of our stay after the convention is finally over I tell my GF let’s just go down stairs to grab dinner. We get seated and there are only 4 other tables with people seated for dinner. We get our drinks then our food and the rest of the night our waitress ignored us it’s not even busy but no refills on drinks, no checking up on if we need anything. I have to flag her down just so I can pay our bill and leave . We had planned to get dessert, but after that we were done. The service at “The yard” in the hotel across the street had better service when they were packed out. The server checked on us regularly while have multiple tables on a busy night vs yall 4 tables on a slow night. Finally today after we could finally get out of this hotel. We checked out happily, just to get to our car and try leaving the parking garage for the system to not recognize my parking pass. Prevent me from being able to leave due to the arm bar not going up for me to get the he’ll out of here. I have to find a parking garage attendant for him to call the front desk with out information so he can let us out as we were trying to get on the road in the early morning before traffic. Again this entire ordeal was completely horrible from the start and i will never ever come back to this hotel on my next business trip here next year. I’ll go to the hotel across the street or one of the ones around the convention center next time than have to deal with this many problems.

价格较贵

（由 Google 翻译）我最近入住巴尔的摩内港汉普顿酒店的经历简直棒极了。我是为了观看喷气机队的比赛才去的。酒店干净舒适，地理位置绝佳，但真正让我印象深刻的是前台的服务。Jawaun 热情周到，让我感到宾至如归。他不仅帮我办理了入住手续，还为我创造了一段永生难忘的回忆。他告诉我拉马尔·杰克逊就在外面，多亏了他，我才有机会见到我最喜欢的球员。那一刻改变了我的旅程，说实话，也改变了我的人生。 能把客户服务做到如此极致的人实属难得，希尔顿应该为拥有他这样的员工而感到自豪。我会向我认识的每个人推荐这家酒店，不仅因为这里一流的住宿条件，更因为这里非凡的热情款待，让我的入住体验如此难忘。 （原文） My recent stay at the Hampton Inn Baltimore Inner Harbor was nothing short of incredible. Was there for the jets game. The hotel was clean, comfortable, and in a perfect location, but what truly made the difference was the service I received at the front desk. Jawaun went above and beyond to make me feel welcome and cared for. He didn’t just check me in — he created a memory that will stay with me forever. He told me Lamar Jackson was outside, and because of him, I had the chance to meet my favorite player in person. That moment changed my trip, and honestly, it changed my life. It’s rare to find someone who takes guest service to that level, and Hilton should be proud to have him on their team. I’ll be recommending this property to everyone I know, not just for the great accommodations, but for the extraordinary hospitality that made my stay unforgettable.

（由 Google 翻译）酒店总体来说不错。泳池还不错——不是很大，但足够享受。健身房很完善，早餐也不错。房间干净舒适。工作人员友好热情，服务总体不错。唯一的问题是，如果房间里有什么东西坏了，深夜没有维修人员。酒店外观散发着90年代的复古气息，内部也有点复古风格，但非常干净，维护得很好。 （原文） The hotel overall was nice. The pool was decent—not very big, but still good enough to enjoy. The gym was solid, and the breakfast was decent. The room was clean and comfortable. Staff were friendly and helpful, and service was good overall. The only issue is that there’s no maintenance staff available late at night if something stops working in the room. The place has an old 90s- vibe from the outside, kind of an old style look inside, but it’s very clean and well kept.

（由 Google 翻译）我上周入住巴尔的摩内港汉普顿酒店，忍不住要写个小纸条。我平时很少在网上抱怨，但这家酒店的团队真的值得表扬。 前台的Jawun简直让人眼前一亮。他彬彬有礼、专业高效，而且总是面带微笑。他帮我办理了入住，还给了我很多附近景点的实用建议，甚至第二天早上还记得我的名字。这种贴心的服务让我非常感动。 代客泊车的Avery也同样出色。他总是热情地跟我打招呼：“早上好，女士”，而且像对待自己的车一样小心翼翼地停放我的车。这位年轻人既有礼貌又勤奋——现在这样的人真是难得。 酒店本身干净、安静又舒适。我的房间一尘不染，床也很舒服，早餐热乎乎的，非常新鲜。我遇到的每一位员工都会跟我打招呼。这让我觉得他们很用心。 这些年来我住过很多希尔顿旗下的酒店，但这家绝对是其中最出色的。下次来城里我还会再来——我已经告诉妹妹十一月来的时候也住这里了。 宝贝们，干得好！你们让这位老太太感觉自己被重视了。 （原文） I stayed at the Hampton Inn Baltimore Inner Harbor last week and I just had to leave a little note. I’m not one to fuss online, but this team deserves some praise. Jawun at the front desk was such a breath of fresh air. Polite, professional, and quick with a smile. He helped me with my check-in, gave me great tips on places nearby, and even remembered my name the next morning. That kind of care means a lot to folks like me. Avery from valet was just as lovely. Always greeted me with a “Good morning, ma’am” and handled my car like it was his own. Young man has manners and hustle—rare these days. The hotel itself was clean, quiet, and cozy. My room was spotless, the bed was comfortable, and the breakfast was hot and fresh. Every staff member I passed said hello. That tells me they care. I’ve stayed at plenty of Hilton properties over the years, and this one stands out. I’ll be back next time I’m in town—and I’ve already told my sister to book here for her trip in November. Keep up the good work, babies. Y’all made this old lady feel seen.

（由 Google 翻译）代客泊车服务非常棒。Avery 是我们的代客泊车员，但他也像导游、励志演说家和朋友一样。他为我们在巴尔的摩的旅程提供了非常棒的建议：去哪里吃饭（Mo’s），去哪里玩（国家水族馆）。如果可以的话，我真心希望每天都能和他互动。非常感谢 Avery 如此热情地照顾我们的车，提供有用的信息，让我们感到宾至如归！我们非常感激！ 酒店位置步行即可到达很多地方，所以代客泊车服务费非常值得，因为我们在巴尔的摩四处游览时，车子可以安全无虞地行驶。 （原文） The valet service was exceptional. Avery was our valet- but he was also like a tour guide, inspirational speaker and friend. He gave us amazing recommendations on our time in Baltimore; where to eat (Mo’s), where to go do fun things (National Aquarium) and I would genuinely gladly interact with this man every day if I could. Thank you Avery for being so accommodating with our car, helpful with information and making us feel welcome! We appreciate you! The location is within walking distance of so much so the Valet service fee was worth it knowing our car was safe and secure while we ran around Baltimore exploring.

（由 Google 翻译）在这家酒店住得很愉快。我经常住汉普顿酒店，因为酒店整体质量都比较稳定，这家也不例外。房间很干净，一切都感觉很清新，维护得很好。通过希尔顿酒店的应用程序办理入住和退房非常方便，没什么可抱怨的。我一直很喜欢酒店内的免费早餐，而且价格一直略高于平均水平，甚至比欧陆式早餐还要高，方便可靠。 代客泊车方便快捷，尤其是他们提供的应用程序链接可以帮您叫车。每晚45美元，为了安心，这点钱花得值，尤其是知道我儿子的大学物品在车里过夜很安全。 从酒店步行到内港的景点只需片刻，即使在晚上，我在附近散步也感到很安全。酒店附近还有Peter's Pour House，非常适合去那里吃点东西喝点东西。 （原文） Had a good stay at this location. I stay at Hampton Inns a lot b/c the quality is pretty consistent across the board and this was no exception. The room was clean, and everything felt fresh and well-maintained. Check-in and check-out via the Hilton app was super easy, no complaints. I always appreciate the complimentary breakfast on site, which again, is consistently slightly above average, above a continental breakfast, easy and reliable. The valet parking was convenient and fast, especially with the link to the app they provide to request your car. At $45 per night, it was worth it for the peace of mind, especially knowing my son's college belongings were safe in the car overnight. The location is just a quick walk to Inner Harbor attractions, and I felt safe walking around the neighborhood, even in the evening. It’s also right around the corner from Peter's Pour House, which was perfect for a quick bite and drink.

（由 Google 翻译）我最近入住了巴尔的摩内港汉普顿酒店，获得了一次绝佳的体验，这很大程度上要感谢Jawaun，他的服务为我的入住体验奠定了基调。 从入住到退房，Jawaun都细心周到、专业贴心，无微不至。他甚至在我开口之前就预见了我的需求，提供了实用的当地小贴士，并确保我入住期间的每个细节都顺畅舒适。他真诚的关怀和对宾客满意度的承诺都得到了充分的体现，这无疑为我带来了巨大的改变。 在巴尔的摩这座充满选择的城市，正是像Jawaun这样的团队成员让这家酒店脱颖而出。他体现了希尔顿酒店一贯的热情好客之道：热情、主动、个性化。如果您正在巴尔的摩旅游，我强烈推荐您入住这里——如果您有幸得到Jawaun的帮助，那您一定会得到无微不至的照顾。 再次感谢汉普顿酒店全体团队，尤其是Jawaun。我一定会再来的。 （原文） I recently stayed at the Hampton Inn Baltimore Inner Harbor and had an outstanding experience, thanks in large part to Jawaun, whose service truly set the tone for my visit. From check-in to checkout, Jawaun was attentive, professional, and incredibly thoughtful. He anticipated needs before I could even ask, offered helpful local tips, and made sure every detail of my stay was smooth and comfortable. His genuine care and commitment to guest satisfaction didn’t go unnoticed—and it made all the difference. In a city full of options, it’s team members like Jawaun who make this property stand out. He exemplifies the kind of hospitality Hilton is known for: warm, proactive, and personal. If you’re visiting Baltimore, I highly recommend staying here—and if you’re lucky enough to be assisted by Jawaun, you’re in great hands. Thank you again to the entire Hampton Inn team, and especially to Jawaun. I’ll absolutely be returning.

（由 Google 翻译）我在万豪Residence Inn酒店度过了一段美好的时光。前台工作人员非常友好热情，尤其是8月20日深夜帮我办理入住的那位先生。我没记住他的名字，但他非常友善、耐心、热情——甚至在我意外把自己锁在房间门外时，他还帮助了我，这让我非常感激。 房间干净、宽敞、舒适，让我的住宿非常愉快。总而言之，这是一次很棒的体验，我一定会再来的。事实上，我已经在计划和丈夫再次来这里了。强烈推荐！ （原文） I had a wonderful stay at the Residence Inn by Marriott. The front desk staff were extremely friendly and welcoming, especially the gentleman who checked me in late at night on August 20th. I didn’t catch his name, but he was very kind, patient, and accommodating—he even helped me when I accidentally locked myself out of my room, which I really appreciated. The room itself was clean, spacious, and comfortable, making my stay very enjoyable. Overall, it was a great experience, and I will definitely be returning. In fact, I’m already planning another trip back with my husband. Highly recommend!

（由 Google 翻译）我在这里住了一晚，体验非常好。前台工作人员非常热情友好。半夜我遇到了一点小问题，房间里的电话坏了。不过前台迅速而专业地解决了问题，这让我感觉很安心。房间宽敞舒适，让我有足够的空间放松身心。虽然酒店比较老旧，但维护得很好，别有一番韵味。能听到外面的城市噪音，哈哈。总的来说，我很享受这次住宿，也很感谢酒店优质的客户服务。 （原文） I stayed here for one night and had a really good experience. The front desk staff was very pleasant to work with. I had a small issue in the middle of the night and the phone did not work in the room. However front desk resolved problem quickly and professionally, which made a big difference. The room was spacious and comfortable, giving me plenty of room to relax. Although the hotel is an older model, it’s well-kept and has a certain charm to it. You can hear the outside city noise. lol Overall, I enjoyed my stay and appreciated the great customer service.

（由 Google 翻译）我给两星，因为我经常去巴尔的摩，每次去那里都能感受到酒店工作人员的热情和尊重。然而，第一印象总是会影响我下次的出行选择。Zhayne 的接待很不专业。我问他万豪会员停车是否有折扣，他回答说没有，因为我不是通过万豪预订的。他还说如果我通过万豪预订，我的员工价会更便宜。这次短途旅行是我朋友帮我订的。我没看到任何规定说必须通过万豪预订才能享受会员待遇！他也没法告诉我相关政策在哪里。我还要求延迟退房，本来可以下午两点退房，他却说不行，只能到凌晨一点。我自己也是 Residence Inn 的员工，我知道他应该知道延迟退房的条件。我非常失望☹️，因为我没有按照他希望的方式预订，就受到了这样的对待。不过我们住的房间还不错，但我不会推荐大家再来这家酒店，这附近有很多其他不错的酒店，服务也很好，无论你通过什么方式预订房间，他们都会尊重你的付费会员权益。 （原文） I’m going to rate a two because I travel to Baltimore every so often and Iam always greeted with so much love and respect from the guests agent however first impressions will always leave a mark on me and how I choose to travel when I come back. Zhayne did not greet us properly. I asked were Marriott members awarded discounts for parking he proceeded to tell me no because I did not book with Marriott and if I’m looking my employee rate would have been cheaper had I booked with it. My friend booked this short get away for me. I didn’t read anywhere it states we have to book through Marriott to receive membership treatment! He couldn’t show me where that policy was. I also asked for a late checkout which would have been 2pm he proceeded to tell me no one o’clock is what he can do for me and I know better as a residence inn employee myself. I’m very disappointed ☹️ in how I was treated due to not booking the way he would have liked me to. However the room we stayed in was nice, but I wouldn’t recommend coming back to this hotel there are so many other nice hotels in this area with great hospitality no matter how you book your room & they honor your membership period as a paying member.

（由 Google 翻译）2025年10月9日 优点：我们很喜欢房间分隔的设计，一个独立的起居室配有一台大电视，另一个是真正的卧室，也配有一台大电视。小厨房也很不错。工作人员和代客泊车人员非常乐于助人，引导我们出行。房间灯光明亮。附近有很多餐厅/餐馆。 缺点：我们住在六楼，淋浴水压完全没有。房间里有很多灯，但没有一盏柔和的夜灯。 如果有需要，我还会再来这里住！ （原文） 10/9/2025 positives: We enjoyed the rooms being split with a separate sitting room with a large tv and then an actual bedroom with a huge tv. The little kitchenette was very nice . The staff and valet parking staff were very helpful guiding us. Bright lighting. Close to many eateries/restaurants. Negative: We stayed on the sixth floor and the shower had absolutely no water pressure. There are many lights but not one as a soft night light. I’d stay here again if needed!

（由 Google 翻译）我在这家酒店的入住体验非常好。酒店距离巴尔的摩会议中心很近，步行即可到达（对我来说只需10分钟），员工热情周到（前台24小时开放），房间干净整洁，设施齐全。我的房间包含一个带大液晶电视和沙发床的休息区。卧室里也有一台电视。此外，还有一个厨房，配备微波炉、炉灶、冰箱、洗碗机和餐具。所有设施都运转良好，没有任何问题。 （原文） I had a very good experience at this hotel. It is located within walking distance of the Baltimore Convention Center (10 minutes for me), the staff is helpful (the front desk is open 24 hours), and the rooms are clean and well-appointed. My room included a sitting area with a large LCD TV and a couch that had a hide-a-bed. The bedroom had its own TV. There was also a kitchen with a microwave, stove, refrigerator, dishwasher, and eating utensils. Everything was in good condition and operated without any problems.

（由 Google 翻译）这间酒店房间太棒了，就像一间公寓。它配备了洗碗机、炉灶和全尺寸冰箱，以及从杯子到锅垫等所有生活用品。房间的其他地方都很干净，包括浴室，这对我来说非常重要。而且浴室非常干净宽敞。地理位置优越，交通便利。我们在酒店餐厅用餐，还不错。虽然菜品选择不多，但还算可以。我唯一的抱怨是停车费太高，但我不知道酒店能不能解决这个问题。我一定会再去巴尔的摩，而且我会住在这里。这是我住过的最好的酒店之一！！！ （原文） This hotel room was awesome. It was like an apartment. It had a dishwasher, stove and full size fridge plus all households items you would need from cups to pot holders. The rest of the room was clean including the bathroom which is a huge thing for me. Plus a very clean and roomy bathroom. The location was perfect to everything. We ate at the hotel restaurant which was okay. Not much of a selection of food but it was okay. My only complaint is the Price of parking but I don't know if the hotel can do anything about that. I will definitely be going back to Baltimore and this is where I'll be staying. It was one of the best hotels I've stayed at!!!

（由 Google 翻译）背景：我于2025年9月6日入住这里，参加一个朋友的婚礼。已经过去一个多月了，我重置了Gmail密码，好夸赞Chaz和Betsy的服务。我可以提前入住，房间简直就像一座宫殿。Betsy甚至还给了我一些小费，让我从健身房的冷饮机里取水——冰凉冰凉的。真是太好了。我答应过要写一篇真诚的点评。我信守承诺！ （原文） Context- I stayed here 9/6/25 for a friend's wedding. Its been over a month and it was worth resetting my gmail password to shout Chaz and Betsy's praises for service. I was able to check in early and my room was like a palace. Betsy even tipped me on getting water from the workout room cooler- ice cold. So nice. I promised I would give a heartfelt review. Promise kept!

（由 Google 翻译）我在这家酒店住得非常愉快！房间很棒，床又大又软又舒服，浴室也很棒。免费的沐浴露、洗发水和护发素都出乎意料地好用，我还很喜欢酒店提供的两瓶免费矿泉水和带咖啡包的咖啡机。早上的免费早餐非常美味——我尤其喜欢里面夹着奶酪的折叠煎蛋卷和可以用华夫饼机制作的华夫饼。酒店还有很多其他的小吃——真是开启美好一天的绝佳方式！ 酒店的位置也非常方便，就在奥特莱斯区，附近有很多餐厅和商店。 最后，我必须得说一下酒店员工的友善和出色！Heather 非常乐于助人，也很耐心，在我巴尔的摩实习期间，她一直在电话里解答我所有的问题，我当时正在努力寻找最安全、最合适的住宿。我来自弗吉尼亚州费尔法克斯，非常感谢她的指导。Amy 也非常友善——她总是确保解答我关于早餐食材的问题，帮助我避免任何过敏。基思（Keith）是另一个杰出的人物——他真心实意地关心我。当一位男同事来探望我时，我感到不自在，但他确保我感到安全和支持。他真的像父亲一样温柔体贴，我对此深表感激。 还要感谢尼古拉斯（Nicholas）推荐的很棒的餐厅，以及沙玛尔（Shamar）在我退房后提供的周到服务——当我意识到自己落下了东西时，他立即联系工作人员开门，甚至主动提出在取回东西需要一段时间的情况下亲自帮忙。 总而言之，这是一次美好的住宿体验，员工们都非常出色。我绝对会向所有人推荐这家酒店！ （原文） I had such a great stay at this hotel! The room was wonderful, with a large, soft, and comfortable bed, and the bathroom was great too. The complimentary body wash, shampoo, and conditioner were surprisingly nice, and I appreciated the two free water bottles and the coffee machine with coffee packets. The free breakfast in the morning was delicious — I especially loved the folded omelets with cheese inside and the waffles you could make with the waffle maker. There were plenty of other treats as well — such a great way to start the day! The hotel’s location was also super convenient, right in an outlet area with several restaurants and stores nearby. Finally, I have to mention how kind and amazing the staff were! Heather was incredibly helpful and patient, answering all my questions over the phone as I tried to find the best and safest place to stay during my internship in Baltimore. Being from Fairfax, VA, I really appreciated her guidance. Amy was also so kind — she always made sure to answer my questions about the breakfast ingredients to help me avoid any allergies. Keith was another standout — such a genuinely caring person. When I experienced unwanted attention from a male colleague trying to visit me, he made sure I felt safe and supported. He truly had a gentle, fatherly presence that I deeply appreciated. Thank you also to Nicholas for your great restaurant recommendations, and to Shamar for going above and beyond after I checked out — when I realized I had left something behind, he immediately contacted staff to open the door and even offered to retrieve it himself when it was taking a while. Overall, a wonderful stay with a truly exceptional staff. I’d absolutely recommend this hotel to anyone!

（由 Google 翻译）酒店相当不错，没有任何问题或投诉。我原本预订的房间已经满了，但工作人员免费帮我升级到了宽敞舒适的特大床套房。包含的早餐很丰盛。虽然离市区有点远，但如果你在附近有活动，这里值得一试。 （原文） Quite a nice hotel, had no issues or complaints. My originally booked room was taken, but the staff upgraded me to a spacious and comfortable King Suite for no extra charge. Included breakfast was solid. A bit outside of the city but if you have an event in the area, this is worth checking out.

（由 Google 翻译）房间很干净。电视得去修一下。他们需要清洁或更换桌椅。它很脏（见图）。黑色区域积满了污垢。早餐很棒！工作人员很友好，维修人员彬彬有礼，而且很及时。 （原文） Room was clean. Had to get the tv fixed. They need to clean or replace the desk chair. It was filthy (see photo). The black areas had grime build-up. Breakfast was great! The staff was friendly and the maintenance staff was courteous and prompt.

（由 Google 翻译）这家酒店虽然比较老，但很有特色！我在这里住过几次。夜班经理人很好，总是让我感到宾至如归。我很喜欢达美航空这个品牌，因为它有茶水间，因为我经常晚点入住，所以它为等级更高的万豪旅享家会员提供一些小吃。最近听说这家酒店要停止提供茶水间了，这真是太可惜了。这家酒店的早餐确实不错。地理位置优越，庭院里遍布商店和餐厅。老式电梯也为这里增添了魅力。我还会再来的，但希望下次旅行时茶水间还能继续开放。 （原文） This hotel was older but it has character! I have stayed here a few times. The night manager was very nice and always made me feel welcome. I do like the Delta brand because of the pantry since I tend to check in late it offers a few snacks for Marriott Bonvoy members that have a higher status. I recently heard they will be discontinuing this at this location and that would really be a shame. They do have a pretty good breakfast here. The location is great with shops and restaraunts all along the courtyard. The older elevators add to the charm of this location. I will come again, but hopefully they will still have the pantry open the next trip.

（由 Google 翻译）这是万豪旗下最差的酒店。这家酒店应该尽快关门翻新。整个地方都破败不堪，房间陈旧不堪，令人作呕。我们是钛金会员，但住在这里并不意味着什么。你以为我们的忠诚度能换来一间好房间吗？不，我们住的房间脏乱不堪，臭气熏天，浴室里弥漫着令人作呕的气味，马桶盖都没盖好，浴帘闻起来像是从来没洗过，而且/或者漂白剂是这里从来没用过的清洁剂。淋浴间糟糕透顶，陈旧不堪，浴室水槽排水不畅，马桶几乎冲不下去，水槽上方的灯全都生锈了。说到灯……浴室的灯太暗了，你都看不到自己刮脸。我们打电话叫他们换浴帘，修马桶。哎呀，前台：“非常抱歉，我今天太忙了，忘了帮您办这些事了。”前台小姐会跟每个人聊15分钟，聊一些与酒店职责无关的话题。我问前台是不是在装修，她回答说是装修，然后新冠疫情就来了。我的天哪，我们还在用“新冠借口”来逃避责任和贪婪吗？哇，这都多少年了？？？ 这里的房间价格贵得离谱。这些房间一天最多要79美元，这价格也太高了。德尔塔酒店周围都是漂亮的商店和餐厅，所以路人可能会想，“这家酒店肯定很棒”……不，它根本不是。简直糟透了。没有礼宾楼层，没有任何便利设施，自助早餐更是难吃得要命。我觉得把剩下的食物捐给养猪场比较合适，但我想连猪都会拒绝。健身房简直就是个笑话，连个净水器都要十分钟才能接满一瓶8盎司的水。当然，健身房也很脏。作为钛金会员，我们入住时得到了两瓶4盎司的水，供三个人享用。哇。真是一份慷慨的礼物……考虑到你们去年赚了251亿美元，真是太好了。 如果读者现在还没明白，我建议你住在这里是个大错误，或者做好心理准备迎接不太好的体验。入住日期：10月24日至26日。 值得一提的是，帮我们办理入住的前台小伙子Keith是你们最好的员工。他服务出色，服务一流，应该培训每个人都像他一样。 （原文） This IS the WORST hotel under the Marriott Brand Name. This hotel should be shut down immediately for remodel ASAP. The whole place is just run down and the rooms are outdated and disgusting. We are Titanium members but that doesn't mean nothing when we stay here. You would think we would get a nice room for our loyalty? NOPE, we got a junky, smelly room, with a disgusting smelling bathroom with the toilet lid not fastened properly and the shower curtain smelling like its NEVER Been washed and/or bleach is a cleaning substance not EVER used here. The shower is horrible and outdated, the bathroom sink doesn't drain, the toilet barely flushes, the light above the sink is ALL rusted. And speaking of lights...the bathroom lights are so bad you can not see yourself to shave your face. We called down to have shower curtain replaced and toilet fixed. OOOOPPPPPPPsssss Front Desk: "I am so sorry, I got so busy that I forgot to get those things done for you today." Says the front desk lady who talks to everyone for 15 minutes in subjects that doesn't pertain to the hotel duties. I asked the front desk if a remodel was in the works, she replied by saying they were going to remodel then Covid hit. OMG, are we still trying to use 'The COVID Excuse' as a dodge for incompetence and greed? Wow, how many years ago did that occur????? The prices here are outrageous for what rooms are available. These rooms should cost 79 bucks a day max and that's asking for way too much. The Delta hotel is surrounded by beautiful shoppes and restaurants, so a passer-by may think, "well the hotel has to be amazing"....NOPE it's not. Its horrific. No concierge floor, no amenities, and the breakfast buffet was absolutely disgusting. I think giving the left over food to a Pig Farm would be appropriate but I assume even the pigs would reject it. The gym is a joke and has a water filter that takes ten minutes to fill an 8 ounce bottle of water. Of course the gym was filthy as well. As a titanium member we were given two 4 ounce bottles of water at check in for three people. Wow. What a GENEROUS gift.....so nice of you considering you made 25.1 billion dollars last year. If it is not clear for the reader by now, I would assume that staying here would be a big mistake or prepare yourself for a not so great experience. Dates of stay 10/24-26/25. One great thing, the front desk guy named Keith who checked us in, is your BEST EMPLOYEE. Outstanding and Excellent customer service, he should be training everyone to be more like him.

（由 Google 翻译）工作人员很友好，虽然有点冷淡，但没关系。房间实在不怎么样，我们住的第一个房间弥漫着人尿或动物尿的味道，尤其是在小沙发上。第二个房间的空调坏了，漏水到地毯上，所有通风口都发霉了。淋浴间和水泥浆里到处都是黑色和粉色的霉菌，淋浴墙上固定杆的生锈钉子，希望有人不会弄伤自己，破伤风疫苗很贵！电梯轿厢在门打开时仍在移动，而且非常摇晃和老化。另外，我看到图片上宣传有游泳池，但那里肯定没有游泳池。室外的“购物”和餐饮区很不错，只是购物的地方不多，而且餐饮费也要你买个大号的菜。我不喜欢这种无需任何住店证明就能随便进酒店的情况。总而言之，我不会推荐这家酒店住超过一两晚。 （原文） The staff are friendly, a bit standoffish but that’s alright. The rooms are definitely a miss, our first one reeked of either human or animal urine, especially on the little sofa. The next one the AC didn’t work properly and leaked into the carpet, mold on all of the vents. Black mold and pink mold all in the shower and the grout, rusty nails holding the bar in the shower wall so hopefully someone doesn’t hurt themselves on that, tetanus shots are expensive! The elevator car still moves while the doors are opening and they’re extremely shaky and old. Also I see a pool advertised in the pictures, there definitely is not a pool there. The outdoor area with the “shopping” and dining was nice, except not much shopping and the dining also costs your first born for a plate. I didn’t like how literally anyone can come into the hotel without some sort of verification that you are staying there. All in all I wouldn’t recommend this hotel for maybe more than a night or two max.

（由 Google 翻译）2025年11月12日下午4点左右，我去酒店参观，为即将到来的婚礼做准备。当时我正在排队等候前台接待，一位客人正在办理入住，问酒店里是否有休息室。前台回答说没有，但可以从外卖柜台买些小吃。她看了看我，又问酒店里有没有吃饭的地方。我说有，整个庭院里都是餐厅。我解释完之后，前台说：“哦，哇，我正要跟你解释呢，结果被打断了。” 提醒你一下，刚才客人在跟我说话，但你们的前台态度非常恶劣。我想买瓶水，她却说：“哦，你可以拿走，然后离开。” 如果你们就是这样对待客人的，那我宁愿另找一家酒店来满足我们团队的需求。 （原文） On 11/12/25 around 4pm. I visited to to do a site tour for my upcoming wedding on While I was standing in line to talk to the receptionist a guest was checking in and asked if there was a lounge in the hotel the receptionist said no but you can grab a snack from the grab and go and she looked at me and asked if there was a place for food and I said yes this whole court yard was full of restaurants, after I explained everything, the receptionist said oh wow I was going to explain that to you until I was completely iterupted remind you the guest was talking to me but your receptionist was completly rude. I wanted to purchase my water but he said oh you can have it and leave. If this is how you treat people I rather look for another hotel to cater to my groups request

（由 Google 翻译）办理入住手续的过程非常顺利，有礼貌且和蔼可亲的工作人员为我们提供了便利。我们在石窟的经历很愉快；然而，我们遇到了为一对夫妇提供的口罩数量的问题，这是我专门预订的。结果，某些区域未被覆盖。 我最关心的问题是在结帐过程中出现的。当我通过电话预订时，代表为夫妻俩的体验报价为310美元。然而，结账时，我被告知总共是 350 美元。我询问了差异，并注意到前台显示的价目表也显示这对夫妇的体验为 310 美元。 （见图）尽管如此，我还是被告知最终金额为$350，再加上$77的服务费，总计$427，这出乎我的意料。 通过电话报出一个价格，看到前台显示相同的价格，然后收取不同的金额，感觉很欺骗，而且非常令人失望。此外，我在预定会议的前一天接到电话，要求更改到稍后的时间，但在预约当天（就在两个小时前）再次联系我，要求我回到原来的预定时间。这种不一致有点令人困惑且不专业。 （原文） The check-in process was excellent, facilitated by courteous and amiable staff members. Our experience in the grotto was enjoyable; however, we encountered an issue with the number of masks provided for a couple, which was what I had specifically booked. As a result, certain areas were left uncovered. My primary concern arose during the checkout process. When I made the reservation via phone, the representative quoted a price of $310 for the couple's experience. However, upon checkout, I was informed that the total was $350. I inquired about the discrepancy and noted that the price list displayed at the front desk also indicated the couple's experience as $310. (see photo posted) Despite this, I was informed that the final amount would be $350, in addition to a service charge of $77, bringing the total to $427, which was unexpected. Being quoted one price over the phone, seeing that same price displayed at the front desk, and then being charged a different amount feels deceptive and is quite disappointing. Additionally, I received a call the day before my scheduled session requesting a change to a later time, only to be contacted again on the day of the appointment—just two hours prior—asking me to return to my original scheduled time. This inconsistency was somewhat perplexing and unprofessional.

（由 Google 翻译）我与班克斯博士进行了视频通话。 她甚至不够专业，无法打开相机。 当我想确认她知道她在和谁说话时，她叫错了我的名字并采取了态度。 我认为确保如果我进行抽脂手术我不会得到 BBL 是公平的，因为你弄错了你的病人。 如果她有相机的话，也许她就不会犯这样的错误。非常不专业。 这就是黑人企业无法蓬勃发展的原因。 他们希望你为糟糕的服务和糟糕的态度付出高昂的代价。 有很多经过委员会认证的外科医生很乐意接受我的 12,000 美元。 （原文） I set up a video call with Dr Banks. She was not even professional enough to turn on her camera. She called me the wrong name and got an attitude when I wanted to confirm that she knew who she was talking to. I think it’s fair to ensure that if I go in for liposuction I don’t come out with a BBL because you got your patients wrong. Maybe if she had the camera on she would not have made that mistake. Very unprofessional. This is why black businesses don’t thrive. They want you to pay top dollar for poor service and poor attitudes. There are plenty of board certified surgeons that will gladly take my $12k.

（由 Google 翻译）这是一个美丽的水疗中心，让我惊讶的是，这里提供如此多样化的服务和空间，让我感到放松和舒适。我做了光盐疗法，它非常适合对抗冬季天气。我和我的客人感觉从我们进入的那一刻起我们就拥有了整个水疗中心。即使其他客人正在接受服务，也不会影响我们的体验。我也很欣赏工作人员接待我们作为客人时的友善和周到。强烈推荐！ （原文） This is a beautiful spa that surprised me with such a variety of services and spaces that made me feel relaxed and comfortable. I did the Halotherapy which was perfect for fighting the winter weather. My guest and I felt like we have the entire spa to ourselves from the time we entered. Even as other guests were being serviced, it never interfered with our experience. Also I appreciate how kind and thoughtful the staff was in receiving us as guests. Highly recommended!

（由 Google 翻译）我打电话询问是否可以同时预订 2 个人进行 90 分钟的身体磨砂服务（不一定在同一个房间），因为网上没有提供这种服务，而我采访的那位女士为我们预订了。 我们预约的那天早上，我接到电话说我们的“背靠背”服务现在可以同时提供。我很困惑地回电话，因为当我最初预订它们时……是在同一时间，我想确保没有混淆。无论出现什么问题似乎都已经解决了，所以我们继续我们的一天，直到预约。 当我们到达平衡艺术时，前台的工作人员非常专业和友好。当我们走回更衣室时，他说了一些关于我们的“石窟体验”的事情。自从我们预订了身体磨砂膏后，我就问那是什么。 他很困惑，带我们回到前台。我们被预订了错误的服务，并被告知他认为我们之前（错误地）预订了连续的石窟体验很奇怪，因为这是（可能）情侣体验。我们被告知身体磨砂一次只能为 1 人提供，所以我丈夫选择了按摩。我们的每次治疗只有 50 分钟的时间段，而不是 90 分钟的治疗时间。我们很失望，但决定充分利用它。 更衣室和休息区非常好。更衣区设有男女分开的休息室和桑拿浴室，以及俯瞰庭院的男女混合休息室。 磨砂膏比我想象的要好，谢谢大卫。它比我以前用过的任何磨砂膏都粗糙，但在冬天非常需要。我没有意识到的是，之后的“蒸汽淋浴”是一个 20 分钟的私人瓷砖蒸汽房，感觉棒极了，还有一个相连的私人 7-8 头淋浴 - 我在两者之间跳了好几次，本来可以在那里再呆 20 分钟。淋浴间里有洗发水、护发素和肥皂。完成后，温热的毛巾、润肤露和冰水会等着您，直到您的服务提供者回来。 我唯一的建议是在服务开始之前向客人展示如何使用淋浴，对我来说太热了，在蒸汽中，试图弄清楚淋浴是如何工作的很笨拙，我一直将其关闭，试图稍微降低温度。 之后我们一点也不觉得匆忙，有时间吹干头发，准备前往机场。 我丈夫很喜欢他的按摩和男厕所里的桑拿。 下次我们在巴尔的摩时，我们会回来的。 总体而言：令人惊叹的护理、宁静的设施以及包容、熟练且友好的员工。预订流程可以进行一些改进。 （原文） I called to see if I could book 2 people at the same time for the 90 min body polish (not necessarily in the same room) since it wasn't offered online and the woman I spoke to booked us in. The morning of our appointment I got a call saying that our "back to back" services could now be accommodated at the same time. I called back confused because when I originally booked them...it was for the same time and I wanted to make sure that there wasn't a mixup. Whatever issue there was seemed to be fixed so we went about our day until our appointment. When we got to Art of Balance the staff at the front desk was very professional and friendly. As we were walking back to the changing rooms he said something about our "Grotto experience". I asked what that was since we booked the body polish. He was confused and took us back to the front desk. We had been booked for the wrong service and told that he thought it was odd we were previously (incorrectly) booked for back-to-back Grotto experiences since it is (can be) a couples experience. We were informed that the body polish could only be offered for 1 person at a time so my husband opted for a massage instead. And instead of the 90 min treatment time it there were only 50 mins time slots available for each of our treatments. We were disappointed but decided to make the best of it. The changing rooms and lounge areas were very nice. There are separate lounges and saunas for men and women in their changing area as well as a coed lounge that overlooks the patio. The scrub was better than I imagined, thank you David. It was rougher than any scrub I had before but well needed in the winter. What I didn't realize was that the "steam shower" after is 20min of a private tiled steam room that felt amazing and a connecting private 7-8 headed shower - I jumped between the two several times and could have spent another 20mins in there. In the shower there was shampoo, conditioner, and soap. After you're done warmed towels, body lotion, and ice water are waiting for you until your provider returns. My only suggestion would be to show guests how to use the shower before the service begins, it was way too hot for me and in the steam it was clunky trying to figure out how the shower worked and I kept shutting it off in an attempt to turn down the temperature slightly. Afterward we didn't feel rushed at all, had time to dry my hair and prepare to head to the airport. My husband loved his massage and the sauna in the mens room. Next time we're in Baltimore, we'll be back. Overall: amazing treatments, serene facilities, and accommodating, skilled & friendly staff. The booking process can use some improvement.

（由 Google 翻译）提前了解：意想不到的 63 美元“服务费”使得 25 美元的附加头皮治疗最终花费了 88 美元。显然，部分服务费归治疗师所有。 总之： 水疗中心古色古香，设有男女混合休息室和室外庭院、私人更衣室、桑拿浴室、淋浴间和女士休息室。 前来享受服务，丽思卡尔顿公寓提供代客泊车服务。您还可以享受整个设施的使用 - 最好早点到达并使用桑拿浴室，因为桑拿浴室在下午 4 点关闭，因此您可能没有时间。 正在遵循新冠肺炎指南。 👍🏼 他们为你提供浴袍、人字拖、发刷、发带、洗发水、护发素、沐浴露、漱口水、耳拭子。还有茶、水和零食。 史黛西是一位很棒的治疗师💜 （原文） KNOW IN ADVANCE: Unexpected $63 "service charge" made the $25 add-on scalp therapy cost $88 in the end. Apparently part of the service charge goes to the therapist. IN SUMMARY: The spa is quaint, complete with co-ed lounge and outdoor courtyard, private locker room, sauna, showers and women's lounge. Come for a service and the Ritz Carlton Residences valet is included. The use of the entire facility is also for you to enjoy - best to arrive early and use the sauna because they close at 4p so you may not have time after. COVID guidelines are being followed. 👍🏼 They provide you with robe, flip flops, hair brush, hair band, shampoo, conditioner, body wash, mouthwash, ear swabs. Tea, water & snacks too. Stacy was a great therapist 💜

（由 Google 翻译）我爱Art of Ballance Spa的一切！我爱Dra. Banks！我做了三次Morpheus Fractionla Microniling疗程，第一次就看到了效果。Gina和Jerell都很棒。这里环境优美，令人放松！绝对五星好评，以后还会再来，好好犒劳自己！ （原文） I love everything about Art of Ballance Spa!! I love Dra. Banks!! I saw results in my first of three Morpheus Fractionla Microniling treatment. Gina was great and also Jerell. The place is beautiful and relaxing!! Definitely 5 stars and coming back for more self pampering!!

（由 Google 翻译）David 真是太棒了！他花时间帮我解决难题，让我感觉非常放松！强烈推荐他💜 （原文） David was absolutely wonderful! He took time on my trouble spots and made me very relaxed! Highly recommend him💜

好棒

（由 Google 翻译）我没在这里吃过东西（我知道——这很不像我的风格），但体育场的氛围和氛围都很棒。即使在极其炎热潮湿的天气里，比赛依然精彩。我亲眼目睹了金莺队以18-0的惊人比分战胜落基山队，这场比赛真是太棒了。有了投篮计时器，棒球比赛的节奏要快得多。体育场本身也很不错——历史悠久，而且他们在体育场外标记了本垒打，这很酷。不过座位比较旧，需要翻新一下。 （原文） Didn’t try and food here (I know—very unlike me), but the stadium atmosphere and vibes were great. Even on an incredibly hot and humid day, it was a great game. Got to see an incredible 18-0 win for the Orioles against the Rockies which was awesome to watch. Baseball games go by much faster with the shot clock. Stadium itself was nice—lots of history and they have marked home runs outside of the stadium which is cool. Seats are on the older side and could use some renovating though

（由 Google 翻译）还没进金莺公园，我就爱上了这里。卡姆登球场（Camden Yards）的棒球氛围友好，气氛绝佳。球迷们彬彬有礼，热情友好。球场干净整洁，美观大方。这里的工作人员非常棒。他们竭尽全力帮助球迷找到座位和小吃店，并耐心解答他们的任何疑问和顾虑。每个人似乎都很乐意在球场里工作。我是红袜队的球迷，但在这个客场球场里，我仍然感到宾至如归。我很享受在球场内外漫步。球场外也有一些热闹有趣的体育酒吧。对于任何棒球迷来说，这都是不容错过的体验。不过，我要说的是，球场不提供球场导览服务，这让我非常失望。 （原文） I fell in love with Oriole Park before even entering the stadium. Camden Yards has a friendly baseball vibe and wonderful atmosphere. The fans were respectful and pleasant. The stadium was clean and aesthetically appealing. The staff at this stadium were amazing. They went above and beyond to help fans with finding seats, concessions, and were patient with any questions or concerns. Everyone seemed happy to work at the stadium. I'm a Red Sox fan and I still felt welcomed in a visiting stadium. I enjoyed walking around the stadium both inside and out. They have some fun and vibrant sports bars outside the stadium as well. This is a must for any baseball fan. I will mention though that I was very disappointed that the stadium doesn't offer tours of the ballpark.

（由 Google 翻译）卡姆登球场的奥利奥公园真是个美极了的球场！座位舒适，引座员热情友好，球场本身也美得令人窒息。公园里几乎任何地方都能看到绝佳的景色，是观看比赛的绝佳场所。 不过，这里的食物和饮料价格实在太高了，几乎到了普通家庭都负担不起的地步，这确实影响了观赛体验。如果价格更合理的话，我很乐意给这里五星好评。 （原文） Oreo Park at Camden Yards is an absolutely beautiful ballpark! The seating is comfortable, the ushers are friendly and helpful, and the field itself is stunning. The views from just about anywhere in the park are fantastic, making it a great place to enjoy a game. That being said, the food and drink prices are way too high. It’s gotten to the point where it’s almost unaffordable for the average family, which really takes away from the experience. I’d gladly give this place five stars if the pricing was more reasonable.

（由 Google 翻译）来到金莺公园，绝对不会失望！我从小就在这里看比赛。这里是棒球界最好的球场之一。非常适合家庭，而且环境友好。今年去参加吉姆·帕尔默的球衣之夜真是太开心了。 优惠票价也相对便宜。 我会一直做金莺队的球迷。洋基队，你们不能剪掉你们的翅膀。加油，金莺队！ （原文） Never disappointing coming to Oriole Park! I've attended games here since I was a kid. It's one of the best ballparks in baseball. Very family friendly and all-around friendly. It was fun attending on Jim Palmer jersey night this year. The concessions prices are still comparably cheap, too. I will live and die as an Orioles fan. You can't clip these wings, Yanks. Let's go, O's!

（由 Google 翻译）附近最好的棒球场之一。工作日开门时间约60分钟（周末会提前一些）。早点去体验一下整个球场，绝对值得。一垒侧有很棒的儿童游乐区。门票价格不菲，但允许携带一些自带物品入场，只要装在透明的小袋子里（不能用玻璃或铝制饮料容器）。我带了两瓶20盎司的塑料可乐、两个三明治和一些小袋薯片。请务必仔细查看他们的政策页面，以防政策有所变更。我在比赛现场买了一瓶啤酒……15.99。 （原文） One of the best ball parks around. Gates open about 60 minutes prior to first pitch on Weekdays (a little earlier on weekends). Get there early to experience the whole park. It's worth it. Nice play area on the first base side for the kids. Concessions are pricey but they do let you bring some of your own items in so long as it is in a clear small bag (no glass or aluminum drink containers). I brought in two plastic 20 oz cokes, two sandwiches and some small bags of chips. Be sure to check their policies page carefully in case their are changes. I bought a beer at the game... was 15.99.

（由 Google 翻译）很棒的体育场，场馆里座位都不错。食物总是很棒，我个人最爱Boogs（如果你想吃无麸质面包，他们有！）他们还经常免费赠送，所以记得留意促销活动安排！ （原文） Really great stadium, not a bad seat in the house. Food is always great, Boogs is my personal favorite (they have gluten free buns if that’s something you’re looking for!) They also do free giveaways often so keep an eye out on the promotional schedule!

（由 Google 翻译）我真的很想给格特鲁德更高的评价。这是一家漂亮干净的坐下餐厅，没有什么特别的或额外的。格特鲁德餐厅从咖啡到食物和餐厅都非常保守。食物很好吃，但是缺乏任何类型的风味或调味料，如果您不喜欢很多调味料或额外的调味料，那么这很好。 巴尔的摩艺术博物馆绝对是方便的地方。 （原文） I really wanted to give Gertrude's a higher review. It is a nice clean sit-down restaurant, there is just nothing special or extra about it. Gertrude's is very conservative, from the coffee to food and the dining room. The food was nice, but it lacked any type of flavor or seasoning, which is good if you don't like a lot of seasoning or extra flavoring. It's definitely convenient being in the Baltimore Museum of Art.

（由 Google 翻译）我在格特鲁德餐厅的第一次用餐经历是在观看了布里奇顿最好的弦乐烛光音乐会之后。 当您在餐厅看到白色亚麻桌布时，您会期待美好的用餐体验。格特鲁德餐厅的菜单选项、酒品、服务和氛围都没有让人失望。 （原文） My first dining experience at Gertrude’s after the Candlelight Concerts featuring the Best of Bridgerton on Strings. When you see the white linen tablecloth at a restaurant, you expect a fine dining experience. Gertrude’s didn't disappoint with the menu options, libations, service, and ambiance.

（由 Google 翻译）Gertrude 餐厅的氛围堪称瑰宝，它拥有令人惊叹的户外座位、雕塑花园，而且靠近博物馆。我在酒吧吃了午饭，只点了牡蛎和几杯鸡尾酒。 （原文） Gertrude’s atmosphere is truly a gem from its stunning outdoor seating and sculpture garden and proximity to the museum. I had lunch at the bar and only had oysters and a few cocktails.

（由 Google 翻译）在博物馆里享用精致美食，夫复何求？服务员热情周到，食物更是美味绝伦。他们会根据您的喜好定制任何菜肴。如果您饿了，不妨试试班尼迪克蛋和蟹饼，绝对物超所值！ （原文） Fine dining at a museum. What more could you ask for? The wait staff is very nice and the food is even better. They will customize any meal to your desire. The eggs Benedict and crab cakes are what you should go for if you’re hungry. Worth it!

（由 Google 翻译）无论您是来博物馆参观还是想要举办特别活动（如果它是一家独立餐厅），这里都是享用美食的绝佳场所。 我喝的马提尼酒很棒，但其余的食物却令人难以忘怀。 蟹饼很好吃，但周围有两个无味的侧面：太大的土豆片和一些蔬菜。 坐在外面时，雕塑花园的景色非常可爱，但你不会离开谈论食物：无论好坏。 （原文） Perfectly fine place to grab a bite whether you’re at the museum for a visit or wish to make a special event if it as a stand-alone restaurant. The martini I had was marvelous but the rest of the food was unmemorable. A crab cake that was good but surrounded by two tasteless sides: potato pieces that were far too large and some greens. The views of the sculpture garden when sitting outside are very lovely but you won’t walk away talking about the food: for better or worse.

（由 Google 翻译）我一生都住在马里兰州，以前从未去过格特鲁德家。 Gertrude's 是一家可爱的餐厅，位于巴尔的摩艺术博物馆一楼。我们在那里只吃了开胃菜和饮料。 一切都很棒，从食物到饮料到服务。我特别喜欢我的鱿鱼和我的第二杯饮料是某种桑格利亚汽酒。他们还免费为餐桌提供这种迷迭香面包和玉米面包。我不太喜欢吃玉米面包，但我很喜欢吃面包。哦，安静的小狗也非常好，他们给它们配上苹果黄油。好吃！ （原文） I have lived in Maryland my whole life and I've never visited Gertrude's before. Gertrude's is a lovely restaurant on the 1st floor of the Baltimore Museum of Art. We only had appetizers and drinks while there. Everything was great, from the food to the drinks to the service. I especially enjoyed my calamari and my second drink which was some kind of sangria. They also provided this type of rosemary bread and cornbread free for the table. I am not much of a cornbread eater but I loved loved the bread. Oh the hush puppies were really good too and they served them with apple butter. Yummy!

（由 Google 翻译）Gertrude’s Chesapeake Kitchen 餐厅温馨舒适，菜肴美味可口！菜单以当地食材为特色，并融入现代烹饪手法——新鲜海鲜、丰盛的菜肴和创意鸡尾酒，应有尽有。餐厅氛围温馨迷人，服务人员热情友好，是享用早午餐、午餐或轻松晚餐的理想之选。 （原文） Gertrude’s Chesapeake Kitchen is warm, welcoming, and full of flavor! The menu celebrates local ingredients with a modern twist — think fresh seafood, hearty dishes, and creative cocktails. Cozy, charming atmosphere with friendly staff makes it perfect for brunch, lunch, or a relaxed dinner.

（由 Google 翻译）母亲节周末去了那里。晚上坐在外面。服务和氛围都很棒。价格合适，菜量可以更大一些。没有拍饮料的照片，但鸡尾酒本来可以更好喝。 （原文） Went there for mother's day weekend. Sat outside in the evening. Service and atmosphere was great. Food could be bigger portions for the price. Did not take pictures of the drinks, but cocktails could've been better.

（由 Google 翻译）在Ouzo Bay的用餐体验简直棒极了！ 从我们踏入餐厅的那一刻起，氛围就完美无瑕——优雅、热闹，正是我们想要的那种完美夜晚。从头到尾，服务都无可挑剔；员工热情周到、友好亲切，让人倍感宾至如归。 我们点了烤羊腿、烤鲈鱼、新鲜沙拉和一轮鸡尾酒，每一道菜都堪称完美。羊腿肉质鲜嫩，入口即化；烤鲈鱼烹饪得恰到好处，味道鲜美；就连沙拉也无比新鲜。鸡尾酒也调配得恰到好处——口感平衡，风味十足。 最让我们印象深刻的是餐厅的热情款待。他们甚至还赠送了我们一些小礼物，这份贴心的举动让我们倍感惊喜，也让这次用餐体验更加难忘。 如果您想在附近品尝顶级的希腊地中海美食，Ouzo Bay绝对值得一试。强烈推荐！ （原文） Absolutely phenomenal experience at Ouzo Bay! From the moment we walked in, the atmosphere was perfect — elegant, lively, and exactly the kind of vibe you want for a great night out. The service was outstanding from start to finish; the staff was attentive, friendly, and genuinely welcoming. We ordered the Lamb Shank, Branzino, fresh salads, and a round of cocktails, and every single dish was exceptional. The lamb was fall-off-the-bone tender, the branzino was cooked beautifully with amazing flavor, and even the salads tasted incredibly fresh. The cocktails were also on point — balanced and full of flavor. What really impressed us was the hospitality. They even surprised us with complimentary gifts, which was such a thoughtful touch and made the experience feel even more special. If you’re looking for top-tier Greek Mediterranean cuisine in the area, Ouzo Bay is absolutely worth it. Highly recommended!

（由 Google 翻译）食物很棒，应用程序和主菜都让人爱不释手。沙拉和甜点都很不错。但由于我们没有“选择”它们，因此我不会将它们计入本次评论中。然而我的服务器不是很及时。我必须起身向随机的人寻求帮助。我的实际服务员在她咬了两口签入后就再也没有回到餐桌上。另外。该网站称每周五和周六都有现场音乐表演，而情人节（周五）则没有。除此之外。我没有任何抱怨。这家餐厅价格昂贵，但我们点的菜的味道符合我的期望。在 1/10 id 的比例上，给它 7.5/8。考虑到平均得分为 5。这个地方符合预期 （原文） The food was amazing the app and entree where to die for. The salad and dessert were ehh. But since we didnt “select” them i wont count them in this review. My server was not very prompt however. I has to get up and ask a random person for assistance. My actual server never came back to the table after her two bite check in. Also. The website said that live music was there every friday and saturday, and that was not the case for valendtines day (friday). Other than that. I have no complaints. The restaurant is pricey, but the flavor of the dishes we ordered matched my expectation. On a scale of 1/10 id give it a 7.5/8. Considering an average score being 5. This place met expectation

（由 Google 翻译）奥佐湾 (Ouzo Bay) 的非凡之夜：卓越与真心的邂逅 ⭐⭐⭐⭐⭐ 奥佐湾 (Ouzo Bay) 为我们带来了绝对非凡的用餐体验，超出了所有人的预期。从我们踏进餐厅大门的那一刻起，热情好客的员工就向我们传达了这不仅仅是一顿简单的晚餐，而是一场特别的体验。 奥佐湾 (Ouzo Bay) 的服务无可挑剔。每位团队成员都展现出专业、热情和真诚的关怀，让整个夜晚都感觉轻松自在。他们在周到的服务和为宾客提供尽情享受的空间之间取得了完美的平衡。 食物简直令人惊艳。每一道菜都展现了餐厅对品质和正宗地中海风味的承诺。从新鲜的海鲜到调味完美的配菜，每一口都展现着厨师的精湛技艺和热情。菜品摆盘精美，味道更是锦上添花。 真正让这次体验非凡的是，奥佐湾 (Ouzo Bay) 邀请了巴尔的摩《街头纪事报》 (Street Chronicles) 的年轻人来此享受精致的餐饮和礼仪培训。工作人员热情优雅地接受了这次机会，营造出一种纯粹快乐和学习的氛围。看着这些年轻人在享受美食的同时学习正确的礼仪，令人感到温暖和鼓舞。 餐厅团队竭尽全力，确保每个人都感到舒适、受到重视并积极参与。他们将原本可能令人生畏的体验变成了充满欢笑、学习和真诚交流的体验。 这个夜晚，巴尔的摩的精神社区、成长和机遇以最美好的方式融合在一起。Ouzo Bay 不仅仅是提供一顿饭；他们创造了永恒的回忆，并为这些年轻人打开了通往新体验的大门。 Ouzo Bay 在我的杰出餐厅名单上永远占据一席之地。他们结合了美味的食物、卓越的服务和真诚的关怀，使其成为巴尔的摩餐饮界的一颗真正的瑰宝。这就是待客之道，当它以技巧、热情和目的完美呈现时。 强烈推荐给那些不仅追求美味佳肴，更追求真正有意义的用餐体验的人。 （原文） An Extraordinary Evening at Ouzo Bay: Where Excellence Meets Heart ⭐⭐⭐⭐⭐ Ouzo Bay delivered an absolutely phenomenal dining experience that exceeded every expectation. From the moment we walked through the doors, the welcoming staff made it clear that this wasn't just a meal it was going to be something special. The service at Ouzo Bay was nothing short of amazing. Every team member demonstrated professionalism, warmth, and genuine care that made the entire evening feel effortless. They struck the perfect balance between attentive service and giving guests space to enjoy their experience. The food was simply outstanding. Each dish showcased the restaurant's commitment to quality and authentic Mediterranean flavors. From the fresh seafood to the perfectly seasoned accompaniments, every bite was a testament to the kitchen's skill and passion. The presentation was beautiful, and the flavors were even better. What made this experience truly remarkable was witnessing Ouzo Bay welcome Baltimore's Street Chronicles youth for fine dining and etiquette training. The staff embraced this opportunity with such grace and enthusiasm, creating an atmosphere of pure joy and learning. Watching these young people experience fine dining while learning proper etiquette was heartwarming and inspiring. The restaurant team went above and beyond to ensure everyone felt comfortable, valued, and engaged. They transformed what could have been an intimidating experience into one filled with laughter, learning, and genuine connection. This evening embodied everything wonderful about Baltimore's spirit community, growth, and opportunity coming together in the most beautiful way. Ouzo Bay didn't just serve a meal; they created lasting memories and opened doors to new experiences for these young people. Ouzo Bay has earned a permanent place on my list of exceptional restaurants. Their combination of incredible food, outstanding service, and genuine heart makes them a true gem in Baltimore's dining scene. This is what hospitality looks like when it's done right with skill, warmth, and purpose. Highly recommended for anyone seeking not just a great meal, but a truly meaningful dining experience.

（由 Google 翻译）昨晚我们在Ouzo Bay享用了一顿超级美味的生日晚餐！所有菜品都无比美味，而且非常地道。我们先点了酿葡萄叶和菠菜派，接着是美味的希腊乡村沙拉和希腊野菜（horta），搭配我们那令人惊艳的海鲈鱼。餐厅氛围优美，所有员工都非常棒。特别要感谢我们的服务员Blair，她真是太棒了！还要感谢经理Jeff，他特意过来询问我们是否需要什么，以及我们是否拥有愉快的用餐体验。我们去过很多Atlas集团旗下的餐厅，目前为止，这家绝对是我们最喜欢的。强烈推荐，我们一定会再来的！ （原文） We had a super delicious birthday dinner at Ouzo Bay last night! All of the food was absolutely yummy and very authentically Greek. We started with the stuffed grape leaves & spanakopita, had a delicious village greek salad and a side of horta (Greek wild greens) with our AMAZING sea bass. The atmosphere was beautiful and all of the staff were fantastic. Special shout out to Blair, she was our fantastic server! Thanks also to Jeff, the manager, who stopped by our table and made sure that we had everything we needed and were having a good experience. We have eaten at many Atlas group restaurants, and so far this is by far our favorite. Highly recommend and will definitely return!

（由 Google 翻译）食物很棒。苏打水就是炸弹。我通常不做贻贝，但他们的贻贝很美味。肯定会回去。 （原文） The food was excellent. The sparkling water was the bomb. I don't usually do mussels, but theirs were flavorful. Definitely would go back.

（由 Google 翻译）我可能碰巧遇到一个糟糕的夜晚，但当时店里几乎空无一人，所以酒保和一位男顾客在吧台上吵吵闹闹，没人愿意听，导致服务质量下降。Atlas 的第一次失败。有些菜品确实很美味，但我相信在更愉快的环境中一定能找到。为了一次不愉快的体验，我花了 150 美元，而且菜品因为没煮熟而退回了。难以置信，无法接受。 （原文） I might have caught them on a bad night but the place was practically empty so the noise of the bartender and a male patron at the bar working out some relationship issue that no one wanted to listen to and deteriorated the service level. A first failure for Atlas. Some of he food was delicious but I’m sure it can be found in a more enjoyable environment. $150 for an unenjoyable experience and food I sent back for being undercooked. Unbelievable and unacceptable.

（由 Google 翻译）从我小时候住在东蔡斯街400号街区的时候起，我就一直想去The Prime Rib餐厅。我至今仍能想象到那些衣着优雅的顾客从豪华轿车里走出来，走进这家令人惊艳的餐厅的场景，而我和朋友们则经常被送回我们家。我终于来到了The Prime Rib餐厅，那里的用餐体验真是令人叹为观止。这次体验绝对物超所值！当我走进餐厅大门时，他们热情地招待我，并直接护送我到座位上。当我坐下时，我听到萨克斯风欢快地演奏着“生日快乐”的旋律。然后，我的孙辈们为我准备了精美的蛋糕，还有大家送来的美丽鲜花。真是太棒了！即使回到家几个小时后，我仍然面带微笑。我和家人度过了一个美好的夜晚，我想说我爱你们所有人。感谢你们让这个夜晚如此难忘！食物绝对美味；我们品尝的每一道菜都烹饪得恰到好处。难怪这家餐厅在我的一生中一直生意兴隆。每一口都是一段令人愉悦的味觉之旅，展现了厨师的精湛技艺和用心良苦。餐厅氛围优雅优雅，正如我一直以来的想象，餐桌布置精美，温馨宜人的氛围与精致的菜肴相得益彰。 （原文） From the time I was a little girl living on the 400 block of East Chase Street, I set my sights on visiting The Prime Rib Restaurant. I can still picture the elegantly dressed patrons stepping out of their limousines and heading into that stunning establishment while my friends and I were often sent back to our neighborhood I finally made it to The Prime Rib, and it was absolutely breathtaking. This experience was more than worth it! When I walked in the door, I was treated like royalty and escorted right to my seat. As I settled in, I heard the joyful sound of a saxophone playing "Happy Birthday." Then, I was presented with my gorgeous cake brought by my grandchildren, along with beautiful flowers from everyone. It was truly amazing! Even hours after returning home, I'm still smiling. I had a fantastic night with my family, and I want to say I love you all. Thank you for making this such a memorable evening!The food was absolutely magnificent; every dish we savored was cooked to absolute perfection. It’s no surprise that this establishment has thrived throughout my entire lifetime. Each bite was a delightful journey of flavors, showcasing the skill and dedication of the chefs. The ambiance exuded elegance, just as I had always envisioned it would, with beautifully arranged tables and a warm, inviting atmosphere that perfectly complemented the exquisite cuisine.

（由 Google 翻译）总体来说，体验很棒，不过我对服务员给肋眼牛排定的“五分熟”温度有点不满。 阿根廷香辣酱太棒了！ （原文） Excellent experience all around although I would dispute my server’s “medium rare” temp on the ribeye. Chimichurri sauce was fantastic!

（由 Google 翻译）我临时决定来这里庆祝我的生日，但这次却度过了一段美好的时光，这显然是命中注定的。我点了牛排，朋友点了羊肉，两道菜都堪称完美。我的牛排外皮酥脆，我爱了。配菜也不错，但真希望奶油菠菜上能加点玉米。鸡尾酒也很棒，焦糖布丁为这个夜晚画上了圆满的句号。钢琴演奏家很棒，营造了美妙的氛围。我非常期待再次来这里。 （原文） I came here on last minute plans for my birthday but I had such an amazing time it was clearly meant to be. I had the mignon and my friend had the lamb and they were both good perfect. My steak had this beautiful crust that I loved. The sides were good but I wish I would have got the corn over the creamed spinach. The cocktails were good as well and the crème brûlée ended the night off well. The pianist was amazing and really set a beautiful atmosphere. I’m really looking forward to coming here again

（由 Google 翻译）上等肋排棒极了。经典高档的牛排馆氛围，温暖舒适，宾至如归。牛排鲜嫩多汁，烹饪完美，风味十足。配菜和开胃菜也相当不错，服务专业周到。这里是享受特别夜晚或享用丰盛美味佳肴的理想场所。 （原文） The Prime Rib was excellent. Classic, upscale steakhouse vibe with a warm, welcoming feel. The steaks were juicy, perfectly cooked, and packed with flavor. Sides and appetizers were solid, and service was professional and attentive. Perfect spot for a special night out or a hearty, satisfying meal.

（由 Google 翻译）走进The Prime Rib餐厅，仿佛进入了一个全新的世界。一进门就能感受到它独特的氛围。墙上的画作风格奇特，却又引人入胜。乐队的演奏精彩绝伦，钢琴、小号和吉他完美融合。 螃蟹鲜嫩无比，绝对是货真价实的蟹肉。 之所以只给四星，是因为纽约牛排实在太普通了，与它的价格不符。 配菜我们点了龙虾通心粉和奶油菠菜，都非常美味。 总的来说，这是一次不错的用餐体验，但牛排平庸却卖这么高的价格实在说不过去。 （原文） Get ready to enter into a new world as you walk up to and enter into The Prime Rib. Very cool vibe as you walk in. The paintings are weird but very intriguing. The band was fantastic; piano, trumpet, and guitar. Crab was phenomenal and truly lump crab. The only reason I am giving 4 stars is because the NY strip was very basic and didn’t match the price tag. For sides we got lobster Mac n cheese and creamed spinach, both of which were very good. Overall a really nice experience but you can’t have lackluster steak and charge what you charge for it.

（由 Google 翻译）我和妻子来这里庆祝我们的结婚三周年纪念日。我在预订时解释了这一点，餐厅打电话确认后，他们说是为了庆祝我们的结婚纪念日。我们到了这里，却没有人理会我们来这里的目的，而另一对夫妇却得到了一份免费的结婚纪念日甜点。这跟免费食物无关，而是关乎被认可。作为一对女同性恋伴侣，在如此高端的餐厅里却无人问津，这至少可以说是令人失望的。读了一些其他的负面评论后，我发现这家餐厅歧视酷儿和黑人，并没有为他们提供同等优质的服务。 除此之外，食物也非常平庸。我们俩都点了一份8盎司的菲力牛排，都煎得太过了，味道也淡了。我的土豆泥根本吃不下去，因为放了太多洋葱，而且也打发过度了。我妻子的烤土豆没有加盐。我对所有食物都缺乏调味料感到惊讶。 总的来说，对于一个一直好评如潮的地方来说，真是太令人失望了。真希望我们能在这里有更好的体验。我不会再来了，而且会告诉所有认识的人，像躲避瘟疫一样避开这个地方。 （原文） Came here with my wife to celebrate our 3rd wedding anniversary. Explained this in the reservation, and when the restaurant called me to confirm it, they mentioned that it was for our anniversary. We get here and no one acknowledges what we came here for, yet another couple got a free dessert for their anniversary. It’s not about the free food, it’s about being acknowledged, and as a lesbian couple, the sting of no one caring at such a high end place was disappointing to say the least. After reading some of the other negative reviews, it’s giving that this place profiles against queer and Black people and does not give them the same quality service. On top of that, the food was simply mediocre. We both got the 8oz filet which were both overseared and lacked flavor. My mashed potatoes were inedible because of the amount of onion put into it. They were over whipped as well. My wife’s baked potato was not salted. I’m surprised at the lack of seasoning on all the food in general. Overall, extremely disappointing for a place that constantly gets good reviews. I wish we would’ve had a better experience here. Will not be back and will tell everyone we know to avoid this place like the plague.

（由 Google 翻译）这里的食物太棒了！我去过华盛顿特区的牛排馆，但这家巴尔的摩店更棒。我点了智利海鲈鱼，我朋友点了招牌奥斯卡式牛排，两道菜都很美味！我们还点了切萨皮克牡蛎、芦笋、奶油菠菜和龙虾芝士通心粉，味道也非常好。我们以后一定会再来的！ （原文） The food here was amazing! I’ve been to the prime rib in DC, but this Baltimore location was even better. I got the Chilean sea bass while my friend got the signature cut prime rib Oscar style and both food items were delicious! We also shared the oyster Chesapeake, asparagus, creamed spinach and lobster Mac and cheese which were also very good. We will definitely return here in the future!

（由 Google 翻译）我们在 Petit Louis Bistro 庆祝了我们的九周年纪念日，总体来说，体验非常棒。氛围活跃而地道，虽然座位之间距离很近，有时会有点吵。停车也有点困难，但一进门，我们立刻就被热情的服务所打动。我们预订了座位，尽管时间很晚，但工作人员还是很友好地为我们安排了座位，没有给我们带来任何麻烦。晚餐以浓郁可口的经典焗洋葱汤开场，随后是奶油番茄浓汤，口感顺滑，令人满足。主菜方面，烤小牛肉法式奶冻配酸豆棕色黄油和茴香芝麻菜沙拉，烹饪得非常完美；而牛排薯条配炸薯条和主厨黄油，则丰盛美味。最后，我们以一份完美的焦糖布丁结束了这一晚，它表面酥脆，底部则滑嫩细腻。尽管有些不便，Petit Louis 还是让我们的周年纪念晚餐真正令人难忘，我们期待着再次光临。 （原文） We celebrated our 9-year anniversary at Petit Louis Bistro, and overall the experience was wonderful. The atmosphere was lively and authentic, though seating was quite close together, which made it a little noisy at times. Parking was also slightly challenging, but once inside we were immediately impressed with the warm service. We had reservations and, even though we were running late, the staff kindly accommodated us without issue. Dinner started with the Soupe à L’Oignon Gratinée—rich, flavorful, and a perfect classic—and the Tomato Bisque, which was creamy and satisfying. For entrées, the Flanc de Veau Grillé with caper brown butter and fennel & arugula salad was cooked beautifully, while the Steak Frites with pommes frites and beurre maître d’hôtel was hearty and delicious. We ended the night with a flawless crème brûlée, crisp on top and luxuriously smooth underneath. Despite the minor inconveniences, Petit Louis made our anniversary dinner truly memorable, and we look forward to returning.

（由 Google 翻译）我很喜欢在这里吃饭，但我觉得这个费用不合理。我也不喜欢我们用餐时提供的薯条数量，这对于我花了很多钱的地方来说感觉像是一种填充物。总的来说，它一点也不差，只是不考虑其价格。 （原文） I enjoyed eating here, however I don't feel the cost is justified. I also didn't like the amount of fries given to us for our meals which felt like a filler for a place I am spending alot on. Overall, it's not bad at all, just not for their price point.

（由 Google 翻译）在这家可爱的法国餐厅里，真是一顿美餐！我们先点了蜗牛和茄子作为开胃菜。正餐我们分享了油封鸭和牛脸肉。最推荐的：牛脸肉，暖心又美味。蜗牛更是令人垂涎欲滴。一定要去！准备好迎接巨额账单和饱腹感吧！ （原文） What a wonderful meal in an adorable French restaurant! We started with the escargot and eggplant appitizers. For meals we shared the duck confit and beef cheeks. Most recommended: Beef Cheeks, so comforting and delicious. Escargot was decadent. Must go! Be ready for a big bill and a full tummy!

（由 Google 翻译）贻贝里满是沙子，显然没有清理干净。如果只有一两只还可以忽略不计，但几乎每只都满是沙子！感觉厨房工作人员根本没费心清理它们。鸭胸肉完全嚼不动，而且煮得太老了，尽管我点的是五分熟。与我在其他地方吃到的鲜嫩多汁的鸭胸肉相比，这家的鸭胸肉差远了。鸭腿皮脆，味道不错，但肉质却很硬。烤鸡除了靠近鸭腿的几块外，其他都很干。至于焦糖布丁——说实话，这是我吃过最难吃的——甜得要命，根本吃不消。 好的一面是，服务不错，考虑到餐厅的高评分（4.7），我想我的经历更像是一次不幸的偶发事件，而不是一个持续存在的问题。 （原文） The mussels were full of sand and clearly not cleaned properly. If it was just one or two, I could overlook it, but almost every single one was gritty! It felt like the kitchen staff didn’t bother to clean them at all. The duck breast was completely unchewable and overcooked, despite ordering medium rare. Compared to the tender and juicy duck breast I’ve enjoyed at other places, this one fell far short. The duck leg had crispy skin, which was nice, but the meat itself was quite tough. The roasted chicken was dry except for a few pieces near the leg. As for the crème brûlée—it was, honestly, the worst I’ve ever had—overwhelmingly sweet and far from enjoyable. On the bright side, the service was good, and given the restaurant’s high rating (4.7), I’d like to think my experience was more of an unfortunate one-off rather than a consistent issue.

（由 Google 翻译）食物美味，氛围极佳 鸭胸肉和牛排薯条都非常出色。 （原文） Great food and atmosphere The MAGRET de CANARD and STEAK FRITES were excellent.

（由 Google 翻译）多么美味和令人难忘的一餐……我在巴尔的摩生活了这么久，不知何故从来没有在这里用餐，这让我感到羞耻！ 我们点的所有东西都准备得非常完美，摆盘非常美味，服务非常出色，我喜欢寒冷冬夜舒适的法式小酒馆氛围。我会回来只是为了令人难以置信的法式洋葱汤（但也期待尝试其他一些菜肴！） （原文） What an excellent and memorable meal... shame on me for living in Baltimore for so long and somehow never dining here until now! Everything we ordered was so perfectly prepared, presented and delicious, the service was stellar, and I loved the cozy French bistro atmosphere on a cold winter night. I'll be coming back just for the incredible French Onion Soup alone (but look forward to trying some of the other dishes too!)

（由 Google 翻译）我和丈夫庆祝结婚纪念日，我们一直都很喜欢Petit Louis餐厅。和往常一样，我们的餐点非常美味。我们提前预订了座位，在角落里靠近酒架的一张很棒的桌子旁。餐后甜点，他们还贴心地送了我们几杯插着蜡烛的香槟，真是太贴心了。我们遇到的几乎每个人都热情友好。唯一的问题是我们的服务员Courtney，她非常不耐烦。也许那天晚上她状态不好，但她一点也不热情。事实上，我觉得用“不耐烦”来形容她的态度再合适不过了。我只问了两个关于食物和饮料的问题，但她两次都表现得好像这些问题很荒谬。尽管如此，我们还是度过了一个美好的夜晚，但我绝对不会再让她为我们服务了。 （原文） My husband and I were celebrating our anniversary and have always enjoyed Petit Louis. Our meals were delicious as usual. We made an early reservation and had a lovely table in the corner by the wine racks. After dessert they even gave us glasses of champagne with a candle. Such a nice gesture. Almost every person that we came in contact with was warm and pleasant. The only issue was our server Courtney who was very unpleasant. Perhaps it was just an off night for her but she was not welcoming in the least. In fact annoyed is how I would describe her demeanor. I only had 2 questions concerning the food and drinks and both times she behaved as though they were ridiculous questions to be asking. We still had a lovely evening but I definitely wouldn’t want her as a server again.

（由 Google 翻译）我们太喜欢这里的美景了！我们来这里庆祝生日，工作人员还送了我们一份免费的圣代冰淇淋，真是贴心周到的款待。 如果您是第一次来，需要注意的是，菜品的摆盘和菜单可能会经常变化。我们最近在评论中看到的菜品与菜单上的实际菜品不太相符，所以最好保持开放的心态。另外，如果您有食物过敏，建议您提前打电话确认有哪些菜品可供选择。 虽然我们点的大多数菜品都很棒，但我们觉得牛排的调味料可以再加点——我们最终没吃完。我们点的其他菜都很美味，饮料也很棒。 价格方面，虽然很多评论都提到每人50到100美元的预算，但我们认为每人至少150美元的预算更合理。提供代客停车服务。如果您可以步行或乘坐优步的话。 总而言之，这是一次非常棒的体验，绝对值得一游！ （原文） We loved the amazing views! We were here celebrating a birthday, and the staff surprised us with a complimentary ice cream sundae — such a thoughtful treat. If it’s your first time visiting, one thing to keep in mind is that the meal presentation and menu items can change frequently. What we saw in recent reviews didn’t quite match what was on the actual menu, so it’s best to stay open-minded. Also, if you have food allergies, I’d recommend calling ahead to confirm what options are available for you. While most of our selections were fantastic, we felt the steak could’ve used more seasoning — we didn’t end up finishing it. Everything else we ordered was delicious, and the drinks were excellent. In terms of pricing, although many reviews mention a budget of $50–$100 per person, we found it more realistic to plan for at least $150 per person.Valet parking options are available. If you are able to walk or take an uber. Overall, it was a wonderful experience and definitely worth visiting!

（由 Google 翻译）来Bygone是因为之前听人说起过很多。酒吧也需要预订。那天是约会之夜，想去一些新开的酒吧放松一下，喝点饮料，吃点甜点。我找到了一家很棒的酒吧！！光是氛围就足以让人惊叹不已，景色也无与伦比。酒吧区完全符合我们的预期。酒吧和休闲区座位的选择也很不错。抵达后，女主人很快就带你入座，服务员也非常热情友好。鸡尾酒和甜点都很棒！我一定会再来吃早午餐或晚餐。所以，如果你住在附近，一定要去试试！ （原文） Came to Bygone because I had heard so much about it. Reservation are also needed for the Bar.It was date nite and wanted to go some were new to relax and have drinks and desserts. I found a good one!! The ambiance alone will have you in awe.the veiws are outstanding The Bar area was perfect for what we came for. The choice of bar or lounge seating was nice. Upon arrival you are seated promptly by the hostess and my Waitress was nice and welcoming. The cocktails and desserts were delish! I will definitely habe to come back for Brunch or dinner. So if your inbthe area try them out!!

（由 Google 翻译）Bygone 酒吧以其俯瞰联邦山和帕塔普斯科河的壮丽景色而闻名，名不虚传。由于我们入住四季酒店几晚，所以一定要去体验一下。 酒吧位于酒店顶层。前往酒吧，请进入大堂，右转乘坐电梯，然后向工作人员登记（有时需要稍等片刻）。他们会带您上去。 酒吧有着装要求——必须穿着正装。男士必须穿着有领衬衫和西装外套。禁止穿着T恤、运动服或戴帽子。 我们在入住期间去了几次，整体体验非常愉快。酒吧工作人员热情周到，能迅速记下您的点单。每款鸡尾酒都是手工调制，品质上乘，虽然没有特别出彩的。我们主要是为了欣赏美景（以及酒店本身的便利）而来。 我们去的时候点了餐——芝士通心粉味道鲜美，口感顺滑，还带着淡淡的香草和胡椒味。我丈夫点了蟹肉蘸酱作为开胃菜，他也非常喜欢。 我强烈建议提前预订，尤其是在周末。这里很快就会客满——我们周五晚上很早就到了，是第一批客人，但到了晚上8点，餐厅就挤满了人。 我最喜欢的是楼上区域，那里通常会有DJ表演。感觉更私密、更放松，而且之后还可以下楼欣赏风景。 我给四星而不是五星，是因为我们三次光顾中，有两次我的卡被错误地重复扣款了。对于这样一个高档餐厅来说，这感觉有点不专业，也不够规范。我知道人多的时候可能会比较忙乱，但考虑到餐厅的高端定位，我觉得他们应该在管理上做得更好一些。 总而言之，The Bygone 绝对值得一去——风景优美，氛围宜人，而且如果您入住四季酒店，去那里也很方便。只是要注意控制消费！ （原文） The Bygone is well-known for its stunning view overlooking Federal Hill and the Patapsco River — and it definitely lives up to the hype. Since we were staying at the Four Seasons for a few nights, we had to check it out. It’s located on the top floor of the hotel. To get there, enter the main lobby, take a right to the elevators, and check in with the staff (sometimes there’s a short wait). They’ll escort you up. There’s a dress code here — formal attire only. Men must wear a collared shirt and sports coat. No T-shirts, athletic wear, or hats allowed. We visited a few times during our stay and really enjoyed the overall experience. The bar staff is attentive and quick to take your drink order. Each cocktail is handcrafted and solid, though none really stood out as exceptional. We mostly went for the view (and the convenience of being at the hotel). We did order food on one visit — the mac & cheese was delicious, creamy, and had nice notes of herbs and pepper. My husband got the crab dip as an appetizer, which he really enjoyed as well. I highly recommend making a reservation, especially on weekends. It gets busy fast — when we arrived early on Friday evening, we were the first ones there, but by 8 PM the place was packed. My favorite part is the upstairs area, where they usually host the DJ. It feels more intimate and relaxed, and you can always head downstairs afterward to take in the view. I’m giving four stars instead of five because two out of our three visits, my card was charged twice by mistake. It felt a bit inconsistent and unprofessional for such an upscale spot. I understand things can get hectic when it’s crowded, but I do think they could be a bit more organized given the high-end presentation. Overall, The Bygone is definitely worth visiting — for the views, the atmosphere, and the convenience if you’re staying at the Four Seasons. Just keep an eye on your tab!

（由 Google 翻译）🚨 这篇评论仅针对酒吧区 🚨 我们去了巴尔的摩四季酒店 29 层的 The Bygone 酒吧，它完全满足了您对屋顶酒吧体验的所有期望。从我们走进楼下大堂的那一刻起，工作人员就非常友好、热情、周到，立刻就营造出了氛围。 即使是周四晚上，酒吧也一点也不拥挤，这真是太棒了。我们感觉可以真正放松身心，尽情享受，不用争抢空间或服务。登上楼后，内港的景色令人叹为观止。他们有两个华丽的室内露台，配有落地窗，还有一个户外露台，您可以在那里享用饮品，欣赏全景。 说实话，这里的装饰是我最喜欢它的地方之一。它拥有经典的装饰艺术风格——大量使用抛光木材、簇绒皮革、奢华的天鹅绒以及精美的灯光。整体感觉高档典雅，隽永而不沉闷。 酒吧团队也非常棒。我们的调酒师知识渊博，热情友好，在调制饮品的同时，还不忘提供建议并与我们聊天。尽管现场人头攒动，但服务依然快捷。鸡尾酒本身也相当不错——口感均衡，美味可口。平均每杯约20美元，在巴尔的摩来说可能略贵，但对于一家拥有如此美景和氛围的豪华酒店屋顶酒吧来说，绝对物超所值。 这是一个真正让人感觉特别的地方——无论是约会之夜还是庆祝某个时刻的绝佳去处。总而言之，我们非常喜欢这次体验，并强烈推荐给所有想要提升巴尔的摩夜生活品质的人。 我们给The Bygone五星好评——毫无疑问，它是城里最好的屋顶酒吧之一。 （原文） 🚨 THIS REVIEW IS ONLY FOR THE BAR AREA 🚨 We visited The Bygone on the 29th floor of the Four Seasons Baltimore and it absolutely delivered on everything you’d want from a rooftop bar experience. From the moment we walked into the lobby downstairs, the staff were incredibly friendly, welcoming, and attentive—setting the vibe right away. Even on a Thursday night, the bar wasn’t overcrowded at all, which was honestly perfect. It felt like we could actually relax and soak it all in without fighting for space or service. Once upstairs, the views over the Inner Harbor were stunning. They have two gorgeous indoor decks with floor-to-ceiling windows plus an outdoor terrace where you can actually take your drink outside and get those panoramic views. The decor is honestly one of my favorite things about this spot. It’s got this classic, art deco-inspired look—lots of polished wood, tufted leather, rich velvet, and beautiful lighting. It feels upscale and timeless without being stuffy. The bar team was great too. Our bartender was super knowledgeable and friendly, offering suggestions and chatting with us while making the drinks. Service was quick even though it was busy enough to feel lively. The cocktails themselves were solid—very well balanced and tasty. They average around $20 each, which for Baltimore might be considered a bit on the higher side, but for a rooftop in a luxury hotel with those views and that vibe? Totally worth it. It’s the kind of place that really feels special—a fantastic date night spot or a place to celebrate something. Overall, we loved the experience and would definitely recommend it to anyone looking to elevate their night out in Baltimore. 5 out of 5 stars from us—The Bygone is one of the best rooftop bar experiences in the city, hands down.

（由 Google 翻译）我已经去过 The Bygone 两次了——一次是早午餐，一次是晚餐——两次都非常棒。早午餐自助餐新鲜美味，让人感觉高大上，而非“普通”。晚餐同样令人印象深刻，菜品摆盘精美，服务周到。至于景色？绝对令人叹为观止——尤其是在夜晚，城市灯光闪耀在水面上。这里不仅仅是一顿美餐，更是一次难忘的体验。我一定会再来的。 （原文） I’ve been to The Bygone twice now—once for brunch and once for dinner—and both times were outstanding. The brunch buffet was fresh, flavorful, and felt elevated, not just “standard.” Dinner was just as impressive with beautifully plated dishes and attentive service. And the view? Absolutely stunning—especially at night when the city lights sparkle over the water. This place is more than a meal; it’s an experience. I’ll definitely be back.

（由 Google 翻译）晚餐前我们停下来喝了一杯，以便欣赏29楼的日落美景。果然没有让我们失望。景色优美，饮品美味，装潢优雅，服务也很棒。强烈推荐！ （原文） We stopped for a drink before dinner so that we could enjoy the views from the 29th floor at sunset. It did not disappoint. Beautiful views, great drinks, classy decor and great service. Highly recommended!

（由 Google 翻译）嗨👋🏾，我是Ray，我有个想法☝🏾！我喜欢这里怀旧的氛围，也喜欢这里那种不矫揉造作却又不失格调的高档感。本来打算在这里吃我的生日晚餐，结果却生病了。这还是我第一次在生日当天生病，生日可是我一年中最棒的节日啊，不过人生就是如此。所以没能好好享用晚餐，但这里的食物一如既往地美味。服务一流，氛围既可以轻松惬意，也可以热闹非凡。我会永远推荐这家餐厅，当然，我也会再次光顾。么么哒😘💋 （原文） Hey there 👋🏾, I'm Ray and I have an opinion ☝🏾! I love the bygone, and I love that I feel upscale here without the pretenses. Was having my actual birthday dinner here, but fell ill. First time I've ever been ill on MY BIRTHDAY, the greatest holiday of the year, but such is life. So didn't get to have dinner, but the food is always so delicious. Service, top notch and atmosphere can be both chill and laid back as well as lit. Forever and always, will I recommend and of course will attend again. Kisses 😘💋

（由 Google 翻译）全国最好的棒球场之一。餐饮价格可能高得离谱，但他们确实增加了一些只卖4美元商品的摊位，这点很不错。其中包括可续杯的汽水，这在炎热的天气里真是太棒了。 （原文） One of the best ballparks in the country. Food and drink prices can be astronomical, but they did add some vendors with only $4 items which was nice. This includes refillable sodas, which was a big win for hot days.

（由 Google 翻译）我们带儿子去卡姆登球场看了他的第一场棒球比赛，在那里我们观看了金莺队和运动家队的比赛。周日比赛结束后，他们允许孩子们跑垒。我儿子玩得很开心。球场非常棒，还有一个非常可爱的儿童游乐区。食物价格合理，品质也不错。总的来说，我印象非常深刻。他们有很多技术让购物变得更加便捷，而且有很多工作人员来满足顾客的需求。 （原文） We took my son to his first baseball game at the Camden Yards where we watched the Orioles and Athletics play. On Sundays, following the end of the game, they allow children to run the bases. My son had a blast. The stadium is incredibly nice and has a very lovely kids play area. The food was reasonable in price and decent in quality. Overall, I was incredibly impressed. They had a lot of technology to make purchasing items much easier, and there were plenty of staff to help accommodate the customers needs.

（由 Google 翻译）这座棒球场真是太漂亮了！它与城市完美融合。唯一的不足是他们的棒球队战绩不佳，所以一旦他们能提高球队实力，这里就更完美了，除非你像我一样支持对方球队。说实话，我本来想给这座球场打满分，结果连一次好球都没拿到。 （原文） What a beautiful stadium for baseball. This venue seamlessly blends into the city. The only thing is that their baseball team is not good, so once they fix that then this place will be better, unless you’re rooting for the opposing team like myself. I was honestly going to go with 3 strikes and you’re out for this venue but I didn’t even get one strike.

（由 Google 翻译）很棒的项目，员工也非常出色！这里餐饮选择丰富；价格与其他大型体育设施相当。自1992年4月公园开放以来，我每年都来这里观看比赛。几乎每个区域，包括上层包厢和包厢，我都坐得很尽兴。这里没有一个座位不好！ （原文） A great venture with outstanding staff! There is a plethora of food choices; prices are comparable to other major sporting facilities. Attended games there annually since the park opened in April 1992. Have had the pleasure of sitting in nearly every section, to include upper boxes and suites. There is not a bad seat in the house!

（由 Google 翻译）在棒球场度过了美好的时光，和家人朋友分享了好几次。观众们非常热情，甚至还收到了Fancy Clancy（一位拥有50多年经验的啤酒商）的棒球卡。可惜赛季结束了。 （原文） Great time at the ballpark and got to share multiple times with family and friends. The crowd was very engaging and even got a baseball card from Fancy Clancy the beer man with over 50 years of service. Sad he season is over

（由 Google 翻译）公园很容易找到，工作人员非常友好，如有疑问请联系。感官室很受欢迎，我们充分利用了它。它的大小和音量都恰到好处。强烈推荐去看比赛。 （原文） The park is easy to navigate and the staff are very friendly if you have questions. The sensory room is a welcome addition we took advantage of. It was just the right size and sound level. Would highly recommended seeing a game.

（由 Google 翻译）我在卡姆登球场观看金莺队对阵德州游骑兵队的比赛，度过了一段美好的时光。这座球场绝对不负众望，从始至终都营造了非常有趣的氛围。 我最喜欢的体验之一是“鸟园超值菜单”。这项服务非常棒，让享用经典棒球场美食更加实惠。你可以买到4美元的热狗、椒盐脆饼和玉米片，以及5美元的Vizzy’s汽水等等。这项服务既贴心又贴心，我希望更多球场也能提供这样的服务。 我们的座位视野开阔，球场本身也提供各种特色美食。我强烈推荐“本地薯条”、“芝士薯条”和“蟹饼三明治”。这三种薯条都非常美味，值得一试。 总而言之，卡姆登球场是一个美丽的棒球场，氛围活跃而热情。我绝对会向所有棒球迷推荐这里。 （原文） I had a great time at Camden Yards watching the Orioles take on the Texas Rangers. This stadium definitely lived up to the hype and delivered a really fun atmosphere from start to finish. One of my favorite parts of the experience was the Birdland Value Menu. It’s such a great feature and makes enjoying classic ballpark food much more affordable. You can grab $4 hot dogs, pretzels, and nachos, plus $5 Vizzy’s and more. It’s a smart and fan-friendly touch that I wish more stadiums offered. We also had a fantastic view from our seats, and the park itself had a great variety of unique food options. I’d definitely recommend trying the Local Fries, the Cheesie, and the Crab Cake Sandwich. All three were delicious and worth checking out. Overall, Camden Yards is a beautiful ballpark with a lively, welcoming atmosphere. I’d absolutely recommend it to any baseball fan.

（由 Google 翻译）房间大部分都很干净。靠近餐厅和机场。员工很棒。感觉很安全。唯一的缺点是，在一个不安全的露天停车场停车需要付费。预计每晚15美元，但我被收取了30美元，不得不填写退款文件。我们看看能否退款。除此之外，酒店还不错。 （原文） Room was clean for the most part. Close to restaurants and airport. Staff was great. Felt safe. ONLY THING is you have to pay for parking in a unsecured open parking lot. It's suppose to be $15 a night but I was charged $30 and had to fill out paperwork for a refund. We shall see if I get refunded. Otherwise nice hotel.

（由 Google 翻译）这家酒店正在施工。我先告诉你，因为他们没有施工。他们的整个大堂和酒吧都在走道上。他们只有一部电梯正常运转，而且他们经常在这里举办婚礼、会议和团队活动。这里的ATM机也坏了，两台洗衣机中只有一台坏了。酒店有四台烘干机，只有一台能用。我们不得不把衣服挂在房间里晾干。我们准备用在洗衣机和烘干机上的大约5美元的25美分硬币放在电脑桌上，离开房间时，它们被其他东西盖住了。当我们回来时，所有这些25美分硬币都不见了。我们以为客房服务人员可能以为这是小费，所以没去理会。不过话说回来，这家酒店所有错误留下的钱都算小费吗？前台和酒吧都很棒！Pepe 的酒吧服务很棒，他的人品也很棒！这里也不错，只是提供一些信息给大家参考！ （原文） This hotel is under construction. Let me tell you first because they do not. Their entire lobby and bar is in the walk way. They only had 1 elevator working and they had weddings, conferences and teams at this location. The ATM does not work here either and neither does 1 of the 2 washers they had. They have 4 dryers and 1 worked only. We had to hang our clothes throughout our hotel room to dry. We had about 5 dollars in quarters that we were using for said washer and dryer on the computer desk that were covered up by items when we left the room. When we returned all those quarters were gone. We dismissed that due to assuming the housekeeping person thought it was a tip maybe but with that being said is all money left out in error a tip at this hotel? The front desk and the bar was great! Pepe provided some great bar service and his personality it awesome! Not all bad here just some FYI for you!

（由 Google 翻译）我们周五入住。房间非常漂亮干净，附近没什么可玩的。班车停运了，据说只提供往返机场的交通。唯一让我不满意的是床太硬，枕头也太扁了。虽然床上有三张床，但睡在三个枕头上时，感觉就像只睡在床垫上一样。那个周六早上，我们把用过的毛巾和洗衣服拿到外面，让客房服务人员帮我们换。他们把毛巾和垃圾都收走了，但没有更换，所以我们不得不自己下楼去拿。不过总的来说，这次住宿体验还不错。 （原文） We check on Friday. The rooms were very nice and clean not much to do in the area. The shuttle bus wasn’t running and was told that it only transport to the airport and back. Only thing I didn’t like about the room was that the beds were extremely hard and the pillows were extremely flat. Even though it was 3 on the bed once u laid on all three it still felt as if you were laying on just the mattress. That Saturday morning we put our used towels and wash clothes out so that housekeeping could change them out. They took them as well as the trash but didn’t replace them so we had to go down stairs and get them ourselves. But overall the stay was decent.

（由 Google 翻译）⭐️⭐️⭐️⭐️⭐️ 前台 Kim 的服务非常出色！ 我在巴尔的摩华盛顿华盛顿希尔顿酒店度过了一段难忘的时光，这很大程度上要感谢出色的前台 Kim。从我抵达的那一刻起，她就竭尽全力让我感到宾至如归，并给予我支持。她的专业、热情和体贴令人难忘。 她帮我解决了我抵达前遇到的预订问题，并确保我入住期间一切顺利。在客户服务方面，很少能遇到如此专业、周到、真诚贴心的人。谢谢你，Kim！ 她的支持极大地提升了我在巴尔的摩华盛顿华盛顿希尔顿酒店的整体体验，我对她感激不尽。这种服务水平值得肯定；Kim 和她的同事都值得五星级的评价。 （原文） ⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Reception Kim! I had an exceptional experience during my stay at the BWI Hilton, thanks in large part to the amazing receptionist Kim. From the moment I arrived, she went above and beyond to make me feel welcome and supported. Her professionalism, warmth, and consideration truly stood out. She handled a booking issue I experienced prior to arriving and ensured me that everything will run smoothly throughout the duration of my stay. It’s rare to come across someone so competent, attentive, and genuinely caring in customer service. Thank you Kim! Her support made a real difference in my overall experience at the BWI Hilton, and I can’t thank her enough. This level of service deserves to be recognized; Truly 5-star to both Kim and her colleagues.

（由 Google 翻译）被扣了三次款。他们让我打电话给银行。我不应该这么做。“我们通常都会有牌子建议你使用信用卡”……但这周怎么没有？ 我在楼下买了食物，却没人告诉我哪里可以加热。 我们入住期间，整个酒店只有一部电梯运行。 这里唯一的优点就是离机场近，很方便。 （原文） Was charged three times. Was told to call my bank. I shouldn’t have to do that. “We USUALLY have a sign that recommends you use credit cards”…just didn’t this week? Bought food from downstairs and no one instructed where to heat things up. Only one elevator in service for the entire hotel during our stay. All that’s here is the convenience of being close to the airport .

（由 Google 翻译）逸林酒店格外干净，提供种类繁多的餐饮选择。酒店位置便利，靠近机场，是旅行者的理想之选。酒店员工和管理人员热情友好，乐于助人，在我们入住期间提供了卓越的服务。 不过，我想提醒大家注意酒店的室外停车场。室外停车场没有监控摄像头，而且酒店还贴有告示，称酒店对任何个人物品的损坏或丢失概不负责。不幸的是，在我们周末入住期间，周日下午我们返回酒店时发现车辆的催化转化器被盗了。我们已向警方报案，但由于没有视频监控，很难确定责任人。 虽然我们对酒店的整体体验还不错，但我建议客人在室外停车时要格外小心。 （原文） The DoubleTree hotel is exceptionally clean and offers a wide variety of food options. It’s also conveniently located near the airport, making it a great choice for travelers. The hotel staff and management were friendly, helpful, and provided excellent service throughout our stay. However, I do want to share a word of caution regarding the hotel's outdoor parking. There are no security cameras in the exterior lot, and signs are posted stating that the hotel is not responsible for any damage or loss to personal belongings. Unfortunately, during our weekend stay, we returned on Sunday afternoon to find that the catalytic converter had been stolen from our vehicle. A police report was filed, but without video surveillance, it's difficult to identify those responsible. While our overall experience with the hotel itself was positive, I recommend guests take extra precautions when parking outside.

（由 Google 翻译）我在这里预订了一间房，准备参加2024年的魅力之城倒计时活动。太棒了！房间很大，床也特别舒服，舒服到我都忘了自己不在家。我已经迫不及待地想参加2025年的魅力之城倒计时活动了！ （原文） I reserved a room here for Charm City Countdown 2024. Amazing. The rooms are huge. The bed was so comfortable, I forgot I wasn't at home. Cannot wait for Charm City Countdown 2025.

（由 Google 翻译）这是我经历过的最糟糕的酒店体验之一。每次冲马桶都像有人在喘气。被子底下还有长长的黑头发粘到我的床上。折叠沙发的垫子上满是污渍。户外座位上满是灯笼蝇。“泳池”其实是个浴缸，除非提前预订，否则根本用不了，而我在房源信息上根本没看到预订。它大概只有水疗中心的泡澡浴缸那么大。周六的自助早餐他们甚至连咖啡都没有，而且是自助餐结束一个小时后才送来。我要说的是，有些员工，尤其是夏洛特和乔希，非常友好。最糟糕的是，也可能是我费心写这篇评论的主要原因，我们的房间里一直没有空调。我们打电话过去的时候，他们承诺马上派技术人员过来，但根本没人来。第二天我们下楼的时候，他们派了技术人员过来，说我们住在房间里的时候无法修好。当我们询问是否会得到赔偿时，他们说我们是通过Expedia预订的，所以他们无能为力。他们甚至没有提出换房间。我有哮喘，我嫂子有高血压，那里简直糟透了。 位置很棒，就在中心地带，但我再也不会住这里了。 （原文） This was one of the worst Hotel experiences I’ve ever had. The toilet sounded like someone heaving every time you flushed it. There were long black hairs made into my bed under the covers. Stains on the cushions of the pullout sofa. The outdoor seating is infested with lantern flies. The "pool" is a bathtub that you can’t even use unless you make a reservation, which I didn’t see anywhere on the listing. It's about the size of a soaking tub in a spa. They didn’t even have coffee Saturday for the breakfast buffet and it didn’t arrive until an hour after the buffet had closed. I will say some of the staff, Charlotte and Josh in particular were lovely. The worst part, and probably the primary reason I’m even bothering with this review, we didn’t have AC in my room the whole time. When we called, they promised to send a technician right away and no one came. Then the next day when we went downstairs, they did send the technician who said it couldn’t be fixed while we were in the room. when we asked if we would be compensated, they said they could do nothing because we booked through Expedia. They didn’t even offer to swap our rooms. I have asthma and my sister-in-law has high blood pressure, it was literally miserable in there. The location was great, right in the middle of everything but I would never stay here again.

（由 Google 翻译）我在这里度过了一个长周末，算是一次宅度假，因为我住在巴尔的摩。我侄女从外地来探望我，我和她一起去看乌鸦队的MNF比赛。酒店的位置非常完美，工作人员非常友好，乐于助人。这绝对是酒店的一大亮点。房间本身乍一看还不错。我觉得沙发床需要更换了，但我侄女（22岁）说她觉得没问题，而且睡得还不错。 我对这家酒店和房间的不满是我的房间没有保险箱。她在读护士学校，带着笔记本电脑工作，我想把钱包放好。我当时很震惊。说实话，我从来没有住过没有保险箱的酒店，如果我知道这家酒店没有，我肯定会选择其他酒店。作为凯悦旗下的酒店，他们应该做得更好。 （原文） I stayed here for a long weekend, sort of a staycation because I live in Baltimore. My niece visiting from out of town and I were going to the Ravens MNF game. This location was perfect The staff was really nice and helpful. Definitely a plus for the hotel. Rooms themselves were fine upon first glance. I think the sofa bed needs to be replaced but my niece (22) said she was fine with it and that she slept ok. My issue with the hotel and the room was the fact that my room had no safe. She is in nursing school and had her laptop to do some work and I wanted to secure my purse. I was shocked. I’ve honestly never been to a hotel that didn’t have a safe and had I known this one didn’t have one I would have selected a different place to stay. As a Hyatt brand hotel they should do better.

（由 Google 翻译）位置和价格都不错。但是房间里的WiFi连接问题很多，早餐也比较简陋，选择非常有限。更糟糕的是，我没能拿到包含我公司信息的发票。而且，清洁人员在打扫的时候把我的衣服扔到了地上。 （原文） Location is good, and price also. There were a lot of problems with WiFi connection in my room, breakfasts were rather 'basic' with a very limited choice of food. What was also bad is that I was not able to get an invoice with data of my company. And cleaning service has thrown my clothes on the floor during cleaning.

（由 Google 翻译）这家巴尔的摩/内港凯悦嘉轩酒店并非最差的酒店，但我体验到的优缺点并存，最终只给了它一个平均三星的评分。好的方面是，酒店入口处的接待员给我留下了极佳的第一印象。所有员工都很友好、周到，营造了一种热情好客的氛围，我对此非常感激。然而，即使在抵达后，我也注意到由于照明不足，酒店入口在夜间明显昏暗，这给酒店外观带来了一种略显尴尬的氛围，并且可能存在安全隐患。实际上，我一开始错过了入口，不得不往回走。 大堂本身看起来还算整洁，但进入客房后，情况明显恶化。我看到墙上粘着一些胶带碎片，表明建筑年代久远，没有进行适当的清洁。走廊和房间内的地毯上有许多深色污渍。我房间里的沙发/长沙发有多处磨损和污渍，几乎每扇客房门上的油漆都出现了剥落或剥落。墙壁太薄，隔壁房间的谈话声和电视声都能听得清清楚楚，隐私性大打折扣。床单还算干净，但枕头却软硬不一——有的柔软舒适，有的则硬邦邦的，像塞了稻草一样，让人难以安睡。 早餐是最令人失望的。与我住过的其他凯悦酒店相比，这家酒店的早餐选择少得多。大多数早晨，早餐的选择只有贝果、麦片和一些冷食——没有热鸡蛋和炸土豆。有一天，酒店提供了煮鸡蛋，但这些鸡蛋已经剥壳，因为隔夜存放而变得黏糊糊的，而且不好看。很多客人都把鸡蛋扔掉了。煮鸡蛋的蛋壳一定要留着！在其他凯悦酒店，我享用的标配早餐是炒蛋、煎蛋、烤土豆和燕麦片。另一个缺点是：早餐9点就结束了，感觉客人来得太早了。至少延长到上午 10/11 点对客人来说会更友好。 优秀的员工也无法完全弥补昏暗的灯光、破旧的内饰和令人失望的早餐。管理层应该投资改善照明、维护房间并升级餐饮服务。 （原文） This Hyatt Place Baltimore/Inner Harbor isn’t the worst hotel, but I experienced a mix of positives and negatives that ultimately lead to an average, 3‑star rating. On the positive side, the hotel receptionists at the entrance made an excellent first impression. All staff members were friendly, attentive, and set a welcoming tone that I truly appreciated. However, even upon arrival, I noticed that the hotel entrance was noticeably dark at night due to insufficient lighting, which gave the exterior a somewhat uninviting atmosphere and could be a safety concern. I actually missed the entrance at first and had to walk back. The lobby itself looked presentable, but once inside the guest rooms, the condition noticeably declined. I saw leftover pieces of tape stuck to the walls, suggesting old construction without proper cleaning. The carpets in the hallways and inside my room had numerous dark stains. The couch/sofa in my room had multiple worn and stained spots, and the paint on nearly every guest room door was chipped or peeling. The walls were so thin that I could clearly hear conversations and televisions from neighboring rooms, reducing privacy. While the bed sheets were relatively clean, the pillows, were inconsistent—some were soft and comfortable, while others were extremely firm and crunchy, as if they were stuffed with straw, making it difficult to get a good night’s sleep. Breakfast was the biggest disappointment. Compared to other Hyatt Places I’ve stayed at, this one offered far fewer choices. Most mornings, the options were limited to bagels, cereal, and a few cold items—no hot eggs or fried potatoes. On one day, hard‑boiled eggs were offered, but they were already peeled, slimy from overnight storage, and unappealing. Many guests threw out their eggs. Leave the shells of hard-boiled eggs on! At other Hyatt Places, I’ve enjoyed scrambled eggs, fried eggs, roasted potatoes, and oatmeal as standard offerings. Another downside: breakfast ended at 9 AM, which feels too early guests. Extending it to at least 10/11 AM would be much more guest‑friendly. Great staff can’t fully make up for dim lighting, worn interiors, and an underwhelming breakfast. Management should invest in better lighting, room maintenance, and upgraded food service.

（由 Google 翻译）工作人员非常出色。房间作为宠物友好型客房来说，中等偏上。沙发和地板上有一些污渍，这些污渍是随着时间的推移逐渐积累起来的。 停车需要代客泊车，每晚价格高得离谱。酒店后面的车库价格实惠，每天只需5美元。步行时间相当于半个街区。他们的礼宾服务也很棒。 （原文） Staff was spectacular. Room was moderate as a for a pet friendly room. There were stains on the couch and floors what has settled over time. Parking is valet and ridiculously expensive per night. The affordable parking was a garage behind the hotel for $5 per day. Walking time equates to a half a block. Their concierge service service is was also great.

（由 Google 翻译）2025年11月，我为了庆祝生日在这里住了两晚。办理入住时工作人员非常热情。晚上空调坏了，房间太热睡不着。第二天修好了，结果又坏了。换了房间，真是麻烦。酒店没有提供任何补救措施（没有送酒，也没有退款等等）。我要求客房服务人员打扫房间，他们只留下了毛巾和倒了垃圾。没有铺床，没有清洁水槽，没有续咖啡等等。花了532美元住了两晚，结果却不是这样的。我不会推荐这家酒店。 （原文） Stayed here for two nights to celebrate my birthday in November 2025. Staff was very nice at check-in. A/C went out at night, and it was too hot to sleep. Fixed next day, then broke again. Switched rooms; kind of a p.i.a. No service recovery (no bottle of wine, credit to the bill, etc). Asked for housekeeping to service the room and they left towels and emptied the trash. Didn't make the bed, clean the sink, refresh the coffee, etc. Not what I'd expect after paying $532 for my two-night stay. I would not recommend this hotel.

（由 Google 翻译）这家酒店很漂亮，但只能算四星，因为大堂不全天提供咖啡/热水。就连速8酒店也只有这么简单的服务。别向付费客人索要咖啡和茶！尤其是来参加会议的客人！ （原文） The hotel is lovely but it's only gets 4 stars bc they don't offer coffee/hot water in the lobby all day. Even the super 8 has this simple amenity. Don't gouge your paying guests for coffee and tea! Especially ones there for a conference!

（由 Google 翻译）我们在这家酒店的住宿体验非常令人失望。整个地方弥漫着浓重的杂草味，房间和设施都非常陈旧。地板上的地毯非常脏，这加剧了整体的不适感。空调也坏了。此外，酒店内没有停车位，我们不得不使用附近的公共停车场。 （原文） We had a very disappointing stay at this hotel. The entire place smelled strongly of weed, and both the rooms and amenities were extremely outdated. The carpets on the floor were very dirty, which added to the overall discomfort. The air conditioning didn’t work properly either. Additionally, there is no on-site parking — we had to use a nearby public parking lot.

（由 Google 翻译）离巴尔的摩会议中心这么近真是太好了。停车也很方便。我们非常喜欢夜班服务员。他们很有幽默感！只有两点不满意：三个早上淋浴都没有热水（甚至连温水都没有），而且外带早餐的种类很少。床和空调让我们睡得舒服。绝对会再住这里。 （原文） It was wonderful being so close to the Baltimore Convention Center. Parking was convenient too. We really enjoyed the night clerk. Great sense of humor! Only two complaints: No warm water in the shower all three mornings (not even lukewarm) and the grab & go breakfast had very few offerings. The beds and A/C made for a comfortable night's sleep. Definitely would stay again.

（由 Google 翻译）位置，位置，位置——这家戴斯酒店地理位置优越，靠近巴尔的摩内港。工作人员非常乐于助人，房间干净宽敞，非常安静，酒店设施齐全。停车需额外付费，可在相邻的公共停车场停车，但交通便利。价格合适，远低于我们考察的该地区其他酒店。强烈推荐。 （原文） Location, Location, Location - This Days Inn is in an excellent location close to Baltimore's Inner Harbor. Staff was very helpful, the room was clean and spacious and very quiet while the hotel had numerous amenities. Parking was extra in an adjacent public garage but easily accessed. The cost was just right and well below other hotels in the area we looked at. Highly Recommended.

（由 Google 翻译）免费早餐只有两片用密封袋装着的白面包、一台烤面包机、一杯都乐水果杯和一些水果圈麦片。房间里有个保险箱，但我却被额外收费了。我事先并不知道房间里有保险箱，也不知道会因此额外收费。 （原文） The free breakfast consisted of two pieces of white bread in ziplock bags and a toaster, as well as a dole fruit cup and some fruit loops cereal. I was charged extra for a safe that was in my room. I was unaware that the safe was in my room or that I would be charged extra for its presence.

（由 Google 翻译）我们想在这里预订房间，但前台经理似乎不想接待我们。她叫詹妮弗或杰西卡，是个戴眼镜的白人。她让我们等了好几个小时才得以办理入住，然后在办理入住时，她把那位她正在培训的、主动提出要帮我们的女士打发走了，然后开始胡乱算钱，把钱加到房费里。我们最初询问预订事宜时，她告诉我们，我们的房间价格是房费加上税费，不到200美元。然后到了预订的时候，她试图加停车费，这还好，但她加了“保险箱”费，尽管我们根本不需要保险箱，也没听说过这种费用。她还加了比赛日费和提前入住费。更糟糕的是，加了所有费用后，我们的总费用是398美元，这位女士却说：“您的总费用是398.42美元，但您的卡上会被扣400美元。”我问她为什么，她回答说这就是常有的事。她对此无法解释。就连我们身后大厅里的顾客也觉得这些额外的收费太离谱了。最终，我们还是预订了其他地方，因为这个人浪费了我们几个小时的时间，更何况我们还带着孩子。我写这篇评论是为了让这家酒店的经营者知道这位女士在前台的待客之道，我从来没有在戴斯酒店有过如此糟糕的经历，我们一家人经常旅行。你们的“前台经理”对业务很不负责，需要指导一下，或者也许……重新进行培训，尤其是关于预订时客户费用的培训。费用还行，但她把费用加进去，却无法解释清楚具体原因，这让我和我丈夫非常不安。如果这个人在的话，在线预订可能就足够了。她还威胁说，如果我们不跟她提前入住，她上午11点就下班了，就无法提前入住。如果我们不立即跟她预订一间一晚400美元的客房，我们就得等到下午4点才能正常入住。这对我来说太过分了，她让我感到非常不舒服。我再也不会尝试在这个特定地点预订了。活到老学到老，祝你好运！ （原文） We tried to book a room here and the front desk manager seemed as if she didn’t want to accommodate us. Her name was Jennifer or Jessica, she’s Caucasian with glasses. She made us wait for several hours before we could attempt to check in, then during check in she sent away the lady she was training who offered to help us and decided to start making up outrageous charges that she would add to the room. When we originally asked about booking she told us our rooms would be the room rate plus taxes and fees, a little under $200. Then when it was time to book she tried to add parking, that was ok, she added a “safe” fee even though we didn’t need the safe, never heard of such a fee, she added a game day fee, and early check in fee and what took the cake was our total would’ve been 398 after all the fees, this lady then said “We’ll your total is 398.42 but your card will be charged an even $400. I asked her why, she replied that’s just what happens. Could not explain any off this. Even the customers behind us in the lobby agreed that all those extra charges and fees were outrageous. We ended up booking somewhere else after this person wasted hours of our time, not to mention we were traveling with children. I’m writing a review to make whoever runs this location aware of how this lady is doing business at their front desk, I have never had such a sour experience at a days inn location and our family travels ALOT. The “front desk manager” you guys have is not good for business and needs a coaching or maybe renewed training especially on fees for customers when booking. The fees were okay, the way she was adding them on and could not explain what and why regarding them was what made my husband and I very uneasy. Booking online might be sufficient for this location if this person is there. She also threaten that we wouldn’t be able to do an early check in if we didnt do it with her and she was getting off at 11am, if we didnt immediately book 1 room with her for a 1 night stay at the cost of $400 we would have to wait until 4pm check-in and could pay normal prices. That was outrageous to me, she made me feel extremely uncomfortable. I will never try booking with this specific location ever again. We live and learn, good luck

（由 Google 翻译）预订前务必仔细阅读所有细节。无障碍客房没有双床房。并非所有无障碍客房都适合轮椅使用者。早餐别太在意，切片面包装在塑料袋里？预订前务必查看停车价格，停车费会让您的住宿费用增加近 50%。大堂里一切都光鲜亮丽，但之后就一发不可收拾了。别像我一样，随便选一家自己喜欢的酒店就住。吸取教训！ （原文） Read Every detail prior to booking. You can't get a handicap room with 2 beds. All handicap are not wheelchair bound. Don't sweat breakfast. Sliced bread in baggies? Check parking prices PRIOR to booking. It will add nearly 50% to your stay. All polish and puff in the lobby. From there is down the rabbit hole. Don't settle with one of your favorite go♡to stays like I did. Lessons learned.

（由 Google 翻译）⸻ 这家酒店居然被评为三星级，真是让我震惊——它根本不值这个价。我们入住的第一个房间脏兮兮的，满是灰尘，床上还有明显的臭虫爬来爬去。我立刻要求换房。第二个房间的地板上竟然有死蟑螂，这促使我又一次要求换房。 第三个房间稍微干净一些，所以我们决定入住。然而，当我试图淋浴时，浴缸里却满了水，而且排水不畅。第二天我向客房部主管反映了这个问题，她保证维修人员会解决这个问题。不幸的是，当我开完会回来时，浴缸仍然无法使用，而且满是黑色的头发——这完全令人无法接受。 我最终还是没能坚持住整晚。很明显，清洁和宾客体验并不是这家酒店的首要任务。我再也不会来了，也强烈建议其他人不要住这家酒店。我为前台的那个女孩感到难过。 （原文） ⸻ I am truly shocked that this establishment is rated as a 3-star hotel—it deserves far less. The first room we were assigned was dirty, dusty, and had bed bugs visibly crawling on the bed. I immediately requested a room change. The second room we were given had dead cockroaches on the floor, prompting yet another request for a different room. The third room was somewhat cleaner, so we decided to settle in. However, when I attempted to take a shower, the bathtub filled up and wouldn’t drain. I reported the issue to the Housekeeping Supervisor the following day, who assured me maintenance would address it. Unfortunately, when I returned from my conference, the tub was still unusable and filled with black hair—completely unacceptable. I ultimately could not bring myself to stay the full night. It’s clear that cleanliness and guest experience are not priorities at this hotel. I will never return, and I strongly advise others to avoid this location as well. I felt bad for the girl at the front desk.

（由 Google 翻译）我在巴尔的摩内港希尔顿酒店（位于普拉特街）度过了非常愉快的时光。酒店地理位置绝佳，就在内港对面，靠近众多一流餐厅、会议中心和体育场馆。前台工作人员热情友好，酒店整体干净、舒适且维护良好。 我尤其想强调一下出色的客房清洁服务。我的房间由Rasha负责打扫，她每天都做得非常出色。房间一尘不染，整洁有序，显然她对自己的工作充满热情。我希望酒店管理层能够认可她的辛勤付出，因为她的表现确实令人印象深刻。 不过，我必须提一下一个不足之处：Wi-Fi信号在大堂不太稳定，但总体而言，这是一次舒适的入住体验。 （原文） I had a wonderful stay at the Hilton Baltimore Inner Harbor on Pratt Street. The location is perfect located across from the Inner Harbor and close to great restaurants, the Convention Center, and the stadiums. The front desk staff was welcoming, and the hotel overall was clean, comfortable, and well-maintained. I especially want to highlight the excellent housekeeping service I received. My room was taken care of by Rasha, and they did an outstanding job every single day. The room was spotless, neatly organized, and it was clear they take pride in their work. I hope management recognizes their hard work because it really stood out. One con I do have to mention though was the Wi-Fi. It was a bit spotty in the lobby but overall a comfortable stay.

（由 Google 翻译）希尔顿花园酒店的糟糕体验 我们预订了这家酒店，计划在劳动节周末放松身心。然而，入住体验却因几个问题而大打折扣。 - *房间分配问题*：我们花了一个多小时才拿到房间钥匙，等我们终于到达房间时，门却打不开。经过多次尝试，维修人员（向那位超棒的维修人员致敬！）帮我们解决了问题，但结果却发现房间已经有人住了。我们又等了一个小时才被安排到新的房间。 - *房间状况*：新房间的衣柜门坏了，我们向值班经理反映情况。可惜的是，她态度极其粗鲁，对我们的问题置之不理。 *反馈和建议* 虽然一些员工，比如维修人员和Asia小姐，表现非常出色，但整体体验令人失望。我们敦促酒店管理层改进员工的沟通和客户服务技能。具体来说： - 确保准确的房间分配并及时解决问题。 - 为员工提供更好的培训，以便更好地处理客户投诉和疑虑。 - 注重保持客房清洁和功能齐全。 *评分*：1/5 星。除非酒店解决这些问题，否则我们不会推荐任何人入住。 （原文） Terrible Experience at Hilton garden inn We booked this hotel for the Labor Day weekend, expecting a relaxing getaway. However, our stay was marred by several issues. - *Room Assignment Issues*: It took over an hour to get our room key, and when we finally reached our room, the door wouldn't open. After multiple attempts, the maintenance staff (shoutout to the awesome maintenance guy!) helped us out, only to find someone already occupying the room. We were assigned a new room after another hour-long wait. - *Room Condition*: The new room had a broken closet door, which we reported to the manager on duty. Unfortunately, she was extremely rude and unresponsive to our concerns. *Feedback and Suggestions* While some staff members, like the maintenance guy and Ms. Asia, were exceptional, the overall experience was disappointing. We urge the hotel management to work on their staff's communication and customer service skills. Specifically: - Ensure accurate room assignments and prompt issue resolution. - Provide better training for staff to handle customer complaints and concerns. - Focus on maintaining clean and functional rooms. *Rating*: 1/5 stars. Unless the hotel addresses these issues, we wouldn't recommend it to anyone.

（由 Google 翻译）毫无客户服务技能的粗鲁员工的行为绝对令人无法接受。我敢肯定不是每个人都这样，但对我朋友如此粗鲁的员工不止一个，好几个人都这样。读了其他评论后，我明显觉得这是这家酒店的一种趋势。真希望我们在她入住前就看过这些评论。酒店员工（据说是酒店业的）应该缓和紧张局势，努力寻找解决方案，而不是欺凌、威胁和骚扰客人。他们太过分了。我从未听说过这样的事。我自己就是做客服的，如果我的行为和他们稍微相似一点，我就会解雇我。而且，他们绝对不会为我们的不愉快经历感到抱歉。不，我们不会打电话给他们讨论这件事。历史已经过去了。希尔顿需要雇佣更优秀的人才。 （原文） Absolutely unacceptable behavior from rude staff who have zero customer service skills. I'm sure it's not everyone, but it wasn't just one employee who treated my friend terribly. Several joined in. Clearly it's a trend at this hotel, upon reading these other reviews. I only wish we had read them before her stay. Hotel employees (supposedly in hospitality) should be de-escalating a tough situation and trying to find a solution - not bullying, threatening, and harassing their guests. They went WAY over the line. I've never heard of anything like it. I am in customer service myself and would be fired if my behavior was even slightly like theirs. And no, they are definitely not sorry to hear we had a bad experience. No, we won't be calling them to discuss it. That ship has sailed. Hilton needs to hire better humans.

（由 Google 翻译）我和丈夫上周末入住这家酒店，是为了观看巴尔的摩乌鸦队对阵芝加哥熊队的比赛。酒店员工非常友好，地理位置也很好。但是，酒店本身却远未达到希尔顿应有的水准。通往电梯的大堂地毯非常糟糕。一楼的浴室也不干净。我们房间的地毯又旧又脏。我们在房间里一直穿着拖鞋。我们以前也住过这家酒店，当时的情况并非如此。我们以后不会再入住这家酒店了。 （原文） My husband and I stayed at this hotel this past weekend for the Ravens vs Chicago Bears game. The staff were very friendly and the location was great. The hotel itself was not up to part as a Hilton property. The carpet in the lobby leading to the elevator was terrible. The bathroom on the 1st floor was not clean. The carpet in our room was old and dirty. We worn flip flops our entire time in the room. We have stayed at this location before and it didn't look like this. We will not be back to the location again.

（由 Google 翻译）非常喜欢希尔顿酒店，但是当我们续停一天时，额外的停车费竟然要75美元！我们原本以为费用会相应调整，结果在我想到可能需要续停前20分钟，我就收到了罚单！车子停了四天都没动，直到我们离开。不过我付了钱，总的来说，我很享受比赛和酒店的热情款待！再次感谢希尔顿，提供如此舒适雅致的住宿体验！ （原文） Love the Hilton but the separate parking bill cost me $75.00 when we extended for another day! We figured it would all adjust accordingly, but I got my ticket 20 minutes before we thought about maybe having to do the parking extension to! The car didn't move for 4 days until we left but I paid and overall enjoyed the games and the hospitality!!! Thanks again Hilton for a very nice tasteful place to stay!

（由 Google 翻译）还算可以的酒店。没什么特别出彩的地方。房间还可以。停车场在酒店另一侧，而且价格昂贵，这点不太方便，但也在意料之中。 （原文） Decent hotel. They didn't have anything that really stood out. The room was fine. The parking being on the other side of the grounds and pricey wasnt the best but was expected.

（由 Google 翻译）房间总是打扫得很干净，然而，装修质量很差。淋浴喷头不太好，地毯边角磨损严重，门也不太稳定，有时会卡住。衣柜门也很糟糕，根本没法用。房间需要一些维护，但工作人员态度很好，也很乐于助人。 （原文） The room was always cleaned well, however, the quality of the establishment finishes is very low. The shower heads were not nice, the carpet was fraying and torn up at the corners, the doors don't necessarily work that reliably, they stick sometimes. The closet was essentially unusable because of how bad the closet doors were. Place could use a little maintenance work, but the staff was fine and helpful.

（由 Google 翻译）酒店本身就是一个散步的好地方。进入大厅后，感觉有点随意。登记处是一堆凌乱的折叠桌和到处都是的电线。看起来并没有进行装修，只是看起来很糟糕。房间还可以，只是最低限度的房间。窗户非常薄，我们可以听到街对面夜总会的声音。尽管这是无烟楼层，但整个走廊都弥漫着烟味。大多数情况下，工作人员都很好。我最大的问题是，我们被告知将有 200 美元的押金，需要等待 10 到 15 天才能收回。最终价格为 280 美元并发布。这是2个月前的事了。我已经就此事多次联系酒店，他们唯一告诉我的是，这需要 10 到 15 天。还好已经2个月了。我想要的只是更正。除此之外，住宿体验还不错。 （原文） The hotel it's self was in a great spot for walking. Once in the lobby it felt a little haphazardly put together. The check in desk was a messy bunch of folding tables and wires all over the place. It didn't look like renovations were going on it just looked bad. The rooms were okay, bare minimum was there. Windows were very thin as we could hear the night club across the street. Even though this was a non smoking floor the whole hallway smelled of smoke. For the most part the staff were okay. My biggest issue is that we were told that there would be a $200 deposit that would pend for 10 to 15 days before we got it back. It ended up being $280 and it posted. This was 2 months ago. I have contacted the hotel multiple times about this and the only thing I have been told if they answered me, is that it's takes 10 to 15 days. Well it's been 2 months. All I want is a correction. The stay was okay other then that.

（由 Google 翻译）帮我们办理入住的人非常热情好客。我们很早就到了那里，房间还没准备好，我们就可以寄存行李并四处走走。对于我们所付的钱来说，房间本身还不错。然而，我们每人只得到一条毛巾。每天晚上街上都很吵，大部分时间都把我们吵醒。尽管它位于市中心的绝佳位置，但我想这就是代价。 （原文） The person checking us in was very hospitable and accommodating. We got there extremely early before our room was ready and we were able to leave our luggage and walk around. The room itself was fine for the amount we paid. However, we only got one towel per person. The streets were very noisy every night and woke us up most of the time. Although it's in a great location downtown, I guess that's the trade off.

（由 Google 翻译）房间干净，装饰精美。硬木地板让人感觉更干净（而不是一些酒店的旧地毯）。房间里有微波炉和迷你冰箱，住几天的时候很方便。与我们住过的其他酒店相比，这里的服务不是很好，我们的厕所坏了，我们花了 4 次尝试进行工程修复，导致我们的一天延误了 2 个小时。当他们最终出现时，他们表现得好像厕所坏了是我们的错（尽管这是我们第一次使用它，因此这在之前办理入住时会出现问题）。根据你在前台遇到的人，有时值得在谷歌上搜索一些东西而不是询问，因为有时我觉得我通过电话或亲自得到的答复打扰了他们。 （原文） Rooms are clean and well decorated. The hardwood floor makes it feel cleaner (rather than old carpet in some hotels). There's a microwave and mini fridge in the room which is handy when staying a few days. The service is not very good compared to our other hotel stays, our toilet was broken and took 4x attempts to get engineering up to sort it out causing a 2 hour delay to our day. When they finally came up they acted like it was our fault the toilet was broken (even though it was the first time we used it, therefore it would have been a problem from prior check-in). Depending on who you get at the front desk, it was sometimes worth just googling something rather than asking, as I sometimes felt I was disturbing them from the responses I got over the phone, or in person.

（由 Google 翻译）非常基本的酒店。 装修质量不是很好，但床很舒服。 高高的天花板，位置优越，靠近中央商务区和海港。 工作人员很友好，乐于助人，但大部分地面设施都关闭了。 我的窗户安装得不太好，所以直到凌晨 2:30 附近的俱乐部都会发出很多街道噪音，而且在我十楼的房间里直到关门后噪音才很大。 如果你能买到便宜的并且有密封的窗户，那可能还不错。 （原文） Very basic hotel. The quality of the finishes is not great, but the bed was very comfortable. Tall ceilings and nice location to the CBD and the harbor. The staff was friendly and helpful but most of the ground level amenities were closed. My window was not set well in the frame so there was a lot of street noise until 2:30am from the nearby club and it was quite loud in my room on the tenth floor until after close. Might be okay if you get a good deal and a sealed window.

（由 Google 翻译）房间总体来说很不错。浴室不错，淋浴也很棒，但门没有锁，无法保护隐私。他们没有梳妆台可以放衣服。地板上放着一个迷你冰箱，上面放着微波炉。没有咖啡壶。窗帘只能拉下窗户的四分之三。到了那里才发现餐厅已经关门了，因为新公司接手了。所以我们不得不四处走走买吃的，只想好好享受一下酒店餐厅，可惜现在已经没有了。 （原文） The room in general was nice . Bathroom nice shower great but door had no lock for privacy . They had no dresser to put clothes in. They had a mini fridge with microwave on top of it sitting on the floor. No coffee maker. The shades only went down 3/4 of window . Get there to find out the restaurant closed when new company took it over. So we had to walk around to get food and just wanted to enjoy the hotels restaurant which no longer was there .

（由 Google 翻译）RL 酒店的房间非常干净整洁。酒店员工非常友好热情，乐于助人。地理位置也一流。不过，我想说的是，个别房间的设施有些不足。没有梳妆台或抽屉可以放东西或衣物。房间里也没有微波炉或咖啡机。他们倒是有一台迷你冰箱，但只是放在地板上。 （原文） The Hotel RL has very clean and tidy rooms. They have incredibly nice and helpful hotel staff. The location is also top notch. I will say that the amenities in the individual rooms leave something to be desired, however. There are no dressers or drawers to put your things or clothing. There was also no microwave or coffee station in the room either. They did have a mini fridge but it was just sitting on the floor.

（由 Google 翻译）工作人员都很棒。他们总是为你腾出时间。房间非常好，没有什么可抱怨的。我读到其他帖子说所有地板都闻起来像大麻，但我没有闻到大麻的味道。我真的很喜欢RL酒店。我住了一个星期，价格很优惠，住得很愉快。我肯定会再次预订。更新。我不得不额外加住两晚，没问题。 2020 年 9 月 21 日今天下午 5 点，餐厅的容量达到 75%，正好赶上餐厅周。将会有超值美食优惠！ （原文） The staff are great. They always make time for you. The room was very nice, no complaints. I read other posts that said all of the floors smelled like marijuana, I smelled no marijuana. I really liked the Hotel RL. I stayed for a week, I got a great rate, and it was an enjoyable stay. I would definitely book again. Update. I had to add an additional 2 nights, no problem. Restaurants go to 75% capacity at 5PM today, 09/21/2020, just in time for Restaurant Week. There will be great deals on great food!

来参加学术会议，会议在内港的凯悦酒店举办，这家Comfort Inn & Suites离会场只有5分钟步行距离，但价格便宜很多，还包早餐，算是同个街区中性价比最高的酒店了。 🧭 交通 从BWI机场可以坐轻轨Baltimore Light Raillink到University Arena站，下车步行10分钟就可以到酒店，票价只要2美金。 ⏳ 预约 工作日房价比较便宜，但周末尤其是有橄榄球比赛的周末会有很多当地人来巴尔的摩观看，入住率很高，要提前预定。 🏡 环境设施 酒店整体环境中规中矩，不要有太高的期待，尤其是走廊，有很浓重的发霉的味道。两个电梯也很BUG，一个看得见数字，但运行很不平稳，另一个运行正常，但楼层灯完全摸瞎。 不过房间比想象中大很多，除了卧室还有一个客厅，房间里有冰箱和微波炉，方便点外卖或是热一些Packed food。然后有个BUG就是卫生间挂着男性摇滚歌手的照片，感觉好奇怪。 一楼大厅有沙发区和自助水吧，顶层12楼是用餐的地方，有一个小型的健身房，还有冷热水饮水机，虽然比在房间烧水麻烦很多，但好歹可以满足中国胃的热水需求。 🛜 WIFI 酒店有免费WIFI，但信号不太好。 🍳 早餐：自助早餐时间是7:00-10:00，丰富程度比想象中好，饮品部分有果汁、咖啡、牛奶、酸奶，主食有贝果、全麦面包、英式马芬、各类麦片，还有一台自助的华夫饼机，可以自己烤制。热食区有猪肉香肠、牛肉饼、薯角、蛋饼、英式滑蛋等等，基本都是预制菜烤制，隔天会换一两种，但基本选择就是这些。 尽量早点去，后续补餐不及时，晚了选择就少了。前三天还有橙子和苹果，后面两天估计消耗量大，也没有补充了。 用餐区的景致是真的很好，侧头就是内港的美景，早去还能在比较好的位置用餐，而且吃好饭要自己清理餐盘，赶早去用餐区也会比较干净。 💁🏻‍♂️ 服务 酒店的服务员主要是有色人种，怎么说呢，整个巴尔的摩居民的整体精神面貌都有点一言难尽，这家的服务员算是比较典型的代表，没有更好也没有更差。他们也是有在尽可能保持友好，但还是给人一种戾气比较重，精神比较萎靡的感觉，大家调整好心态吧，Don’t take it personally. 然后房间不是每天打扫的，不管是不更换布草，是连垃圾袋都不换，床单都不铺那总。如果有清理的需要，记得及时和前台沟通。

（由 Google 翻译）这家酒店很棒，Mohammad人很好，服务也特别好。他们提供充足的柠檬水，你绝对不会口渴，哈哈，而且早餐也很不错。房间很舒适。唯一美中不足的是暖气有点问题，他们给了我一个备用的暖气……我非常感谢这家酒店提供的所有帮助和安静的环境。下次一定再来！~Thalia （原文） This is a nice hotel, Mohammad is very nice and very good at customer service . They have plenty of water w lemon , you’ll never be thirsty lol and good breakfast. The rooms are cozy . Only think my heat wasn’t working and they gave me a heater to use… I appreciate this place for all the help and quietness. I’ll see yall again soon ~Thalia

（由 Google 翻译）我和伴侣路过此地，想在下一段旅程开始前好好休息一下，所以临时预订了这家酒店。 这家酒店和图片上的完全不一样。它看起来像是由汽车旅馆改建而成的。从你踏进酒店的那一刻起，一切就都变了。到达后，有人按门铃把你送到大堂。很奇怪。大堂的墙上挂着电线。登记台前，天花板上挂着一个很大的装饰品，不知怎么的已经损坏了。在礼貌的礼宾人员的帮助下办理入住后，我们走进了电梯。很明显，这是一部老旧的电梯，经过了匆忙的翻新，但显然没有花时间好好粉刷，也没有把木板钉牢。到达我们入住的楼层后，走廊一片昏暗。进入房间后，我们发现这里以前显然是一间公寓，但房间昏暗，烟雾弥漫。房间没有彻底清洁，地板和卧室的清洁程度也远未达到酒店的标准（见附图）。我们无法入住。我们收拾好东西就下楼了。酒店告知我们，虽然我们仅仅在四分钟前才办理入住，但无法退款。酒店给我们换了一间房，但检查后发现问题依旧。 我们绝对不建议带亲友入住。 （原文） Booked this on the fly as my partner and I were passing through and she and I wanted to get some rest before the next leg our journey. This hotel is NOT what they show in the pictures. This is seemingly a motel that was converted to a hotel. It starts when you walk in. Upon arrival, you are buzzed into the lobby. Odd.The lobby has wires hanging out of the wall. In front of the check in desk is a large ornament that is hanging from the ceiling and is somehow damaged. After check in with the polite concierge, we entered the elevator. It was clearly an old elevator that has been hastily renovated but no time was taken to make sure it is painted well or that the wood paneling is screwed in properly. Upon arriving on our floor, the hallways are dark. Upon entering the room, we arrived in what was clearly an apartment in its past life but a dark room steeped in smoke. The room had not been properly cleaned nor the floors or bedroom cleaned to standard hotel specs (see some pics attached). We could not stay in this. We grabbed our things and went back downstairs. We were informed that although we JUST checked in about 4 minutes earlier, we could not get a refund. We were offered another room but upon inspection, had the same issues. We would NOT recommend going with a loved one or family.

（由 Google 翻译）绝佳的住宿体验和出色的新管理团队！ 我于11月4日至7日入住巴尔的摩内港舒适套房酒店 (Comfort Inn & Suites Inner Harbor, Baltimore)，体验非常棒。酒店近期进行了翻新，一切都焕然一新，充满现代感。新的管理团队表现出色——他们专业、友善，并且竭尽全力让客人满意。您能真切感受到他们对每个细节的用心改进。 强烈推荐给所有来巴尔的摩旅游的朋友！ （原文） Excellent Stay and Great New Management! I stayed at Comfort Inn & Suites Inner Harbor, Baltimore from November 4th to November 7th, and I had a wonderful experience. The hotel has been recently renovated, and everything feels fresh and modern. The new management team is doing an excellent job — they are professional, friendly, and truly go above and beyond to make guests happy. You can really see the effort they put into improving every detail. Highly recommended for anyone visiting Baltimore!

（由 Google 翻译）巴尔的摩最恶心的酒店！ 脏得令人发指。 跟网站上的照片完全不一样。地板很脏，到处都是粉尘和碎屑。墙壁只刷了一半，窗帘皱巴巴的，挂钩都断了。 很遗憾，酒店不退款，所以我们只能硬着头皮住下去。 酒店号称是无烟房，但烟味实在太重，我们连第一间房都待不下去。整个三楼都弥漫着一股烟味。 我投诉后，酒店只肯退15%的款！真是个笑话。 千万别去这家酒店，太恶心了。 （原文） The most disgusting hotel in Baltimore! Dirty beyond dirty. Nothing like the pics on site. Floors we dirty and there was compound dust and flakes everywhere. Walls were 1/2 painted and the drapes were so wrinkled and broken off hooks. It was non refundable unfortunately so we had to stay. It claims to be a non smoking room yet the smell of smoke was soo bad that we couldn't even stay in the first room. The entire 3rd floor smelled like an ashtray. When I complained I was offered a 15% refund! What a joke. Stay away from this place it's disgusting.

（由 Google 翻译）从我们打电话预订房间到退房，Mohammed 的服务一直都很棒。我们早上 7:30 就打电话了，因为我们之前住的酒店有蟑螂，需要尽快清理。他非常热情周到，还免费给我们升级了房间（虽然蟑螂不是他家酒店有的，但他表示只是想让我们在巴尔的摩的初次体验就此完美）。 价格非常合理，地理位置也完全符合我们的要求——靠近会议中心和港口。 我们所需的一切都在步行距离内，他所有的员工都非常乐于助人，而且非常友善。 （原文） Mohammed was the best from the moment we called to book a room until the moment we checked out. We called at 7:30am as the hotel we were staying at previously had roaches and we need out FAST. He was so accommodating and offered us a free room upgrade (even though it wasn't his hotel that had the roaches, he said he just wanted us to have a great experience for our first time in Baltimore). The rates were very reasonable, the location was perfect for what we needed - being close to the conference center AND the harbor. Everything we needed was in walking distance, and all of his staff were incredibly helpful and kind.

（由 Google 翻译）住得非常愉快，非常舒适。 我们了解到这是新的管理层，并且计划进行翻新，使其更加美观。 他们把我们的房间升级到了海景房。非常慷慨，我们非常喜欢这次住宿，非常舒适。 祝新主人好运，祝大家在新的事业中一切顺利，一切顺利。 （原文） Absolutely pleasant to stay and very comfortable. We learned that it’s new management and we see there is plans to renovate and make it more presentable. They upgraded our room the harbor front view. Very generous and loved our stay and very comfortable. Good luck to the new owners and wish you all be successful and do well in the new venture.

（由 Google 翻译）如果您在霍普金斯有预约，这里非常适合；如果您行动不便，步行即可到达。酒店屋顶餐厅风景优美，菜品适中，主要以油炸食品或汉堡为主，也有一些健康的选择。酒店酒吧高于平均水平，调酒师服务周到。免费早餐是一大亮点。餐厅允许您点餐自取，但房间内或线上均无菜单可供查看（我会发布一份）。没有客房送餐服务。其他服务还算可以。但始终无法提供电子钥匙。 房间宽敞干净。停车位在市中心很常见（一个车库，步行即可到达）。酒店有网络电视（YouTube、Netflix 等），这点很不错。客房内设有迷你厨房，方便长期入住。尽管地理位置优越，但交通噪音很小（如果有的话）。 希望酒店能做出一些合理的改变，以方便行动不便且饥饿的客人。 （原文） Great if you have an appointment at Hopkins, walking distance if you're ambulatory. Very scenic and nice rooftop restaurant has moderate menu of (mostly) fried foods or burgers, with some healthy choices. Above average hotel bar which is well stocked with attentive bartenders. Free breakfast is a plus. Restaurant allows you to order food for pickup but there's no menus in rooms or online to review (I will post one). No room service. Other service is very adequate. Perpetual inability to deliver digital keys. Rooms are spacious and clean. Parking is typical for inner city (a garage and a walk). Internet TV available (YouTube, Netflix, etc.) which is nice. Mini kitchens in rooms helpful for longer stays. Despite location there's little noise (if any) from traffic. Some common sense changes to accommodate hungry guests with limited mobility would be welcome.

（由 Google 翻译）所以我不得不承认，当我让女儿帮我们预订一家靠近卡姆登公园球场的酒店时，我没想到我们最终会住在两英里外的这家酒店。再加上一些评论，我本来以为会失望。结果发现我反应过度了。我原本计划从机场到莱克星顿市场，冒着小雨，然后步行过去，但由于费耶特街发生火灾，卡姆登公园球场北行线路关闭，计划不得不改变。最终（在两辆公交车停运后）我乘坐了布朗线，在一个街区外的阿什兰和麦迪逊路口下车。帕丽斯帮我办理入住手续非常热情，我们聊得很愉快。我很高兴地发现酒店后面就有一家星巴克，还有一个漂亮的公园，我和孙子都很喜欢，里面还有儿童游乐区。早餐很棒，服务员/监控器也照顾到了我们的每一个需求。唯一让我没能给这家酒店“5分”的缺点是停车。大堂前面的停车区域很小，车在那里停了很长时间，导致我们没法停车装卸。另一个缺点是代客停车每天收费42美元，考虑到街对面就有车库，这个价格有点高。总的来说，除了停车问题，体验还不错。 （原文） So I have to admit, when I asked my daughter to book a hotel for all of us close to Camden Yards, I didn't think we would end up two miles away at this hotel. That and reading some of the reviews, I was bracing myself for a disappointment. It turns out I overreacted. My original plan was to take the light rain from the airport to Lexington Market and walk over, although that had to change given the fire on Fayette Street that shut down northbound service at Camden Yards. I ended up (eventually after two out-of-service buses) taking the Brown line, which dropped me off a block over at Ashland and Madison. Paris was fantastic at checking me in, and we had a great conversation. I was thrilled to find out there is a Starbucks right behind the hotel, and a lovely park that my grandson and I enjoyed, including the kids' play area. Breakfast was great, and the monitor/server attended to our every need. The one downside for me that kept me from giving this a "5" rating was the parking. The area in front of the lobby to pull in was very small, and cars stayed there for a very long time, preventing us from pulling in to load and unload. The other negative is that valet parking costs $42 a day, which is excessive given the garage across the street. Overall, a good experience, except for the parking.

（由 Google 翻译）这家酒店就像是这片不太好的街区里的一片绿洲，感觉你肯定不想把车停在路边。因为网站上的描述不够详细，所以我打电话询问停车情况。结果电话里也没人告诉我。原来这里只有代客泊车，而且每晚要42美元以上。我们一家人习惯把东西留在车里过夜，需要什么就直接去车里拿。在这里肯定不行。我们需要一个有人看管但免费的停车场。除此之外，我们的房间很舒适，设计也不错。我给这家酒店的服务打了低分，一方面是因为电话里糟糕的体验，另一方面也是因为自助早餐——炒蛋做得不错，但却是温的，其他菜品也差强人意。代客泊车服务很复杂（为了防止盗窃）。我建议你考虑一下郊区的酒店。 （原文） This hotel is sort of an oasis in the middle of a not terribly nice neighborhood, like you wouldn't want to park your car on the street here. I called to get some clarity on what parking was like, since the website description was not very forthcoming. Neither was the call. Turns out, there is ONLY valet parking, and it will cost you $42+ a night. We are the type of family that leaves things in the car overnight and runs out to the car when we need something. Not going to happen here. We need a guarded but free parking lot. Otherwise our room was comfortable and nicely designed. I downgraded the service due to the phone call but also due to the breakfast buffet -- well-made scrambled eggs that were luke warm and other food near-misses. The valet service for parking was complicated (so there would be no theft). I would recommend considering a suburban hotel.

（由 Google 翻译）巴尔的摩市中心/内港 Residence Inn 酒店地理位置优越，提供舒适便捷的住宿体验，友好周到的员工服务也让我们的入住体验更加完美。房间宽敞整洁，是探索内港的理想下榻之所。然而，我必须提醒未来的顾客，停车费高得离谱，单晚代客泊车费超过 50 美元（含税）。虽然服务本身很棒，但高昂的日费却迅速大幅推高了我们多晚住宿的总成本，降低了整体性价比，因此很难推荐给自驾游的客人。 （原文） The Residence Inn Baltimore Downtown/Inner Harbor offers a comfortable and well-located stay, boasting friendly and attentive staff who genuinely enhanced our visit. The rooms were spacious, clean, and provided a great home base for exploring the Inner Harbor. However, I must caution future patrons about the atrociously high parking fees, which exceed \$50 with taxes for a single night of valet parking. While the service itself was excellent, this exorbitant daily charge quickly and significantly inflated the total cost of our multi-night stay, detracting from the overall value and making it difficult to recommend for guests traveling by car.

（由 Google 翻译）我来这里参加一个会议。房费每晚160美元，代客泊车每晚42美元。别忘了还有“停车税”和“旅游税”。刚到的时候，房间烟味很重。他们帮我换了一间干净多了的房间。不过，清洁度我只能给3/5分。早餐很方便，但也就一般般。前台电话没人接，所以每次有问题都得下楼，不过所有员工都很友善。健身房很棒。酒店对面就是医院，旁边就是星巴克和7-11便利店。这片区域治安不算太好，但我在酒店里感觉很安全。隔壁在施工，所以我取车的时候车上沾了一层厚厚的泥。总的来说，这次住宿还算可以，离会议也很近，但并不是我住过的最好的酒店。 （原文） Stayed here for a conference. It was $160 a night + $42 for valet parking per night. Don’t forget the additional “parking tax” and “tourism tax.” When I first arrived I was given a room the smelled heavily of cigarette smoke. They were able to switch me to another room which was much cleaner. Though, still would only rate cleanliness a 3/5. The breakfast was convenient and but just okay. They don’t answer front desk phones so anytime I had a question I had to walk downstairs, all the staff were kind though. Gym was great. It is across from the hospital and next to a Starbucks and 7 eleven. Not the safest area. But I felt secure in the hotel. They do have construction going on next door so I did get my car back with a thick layer of dirt stuck to it. overall, it was a fine stay and convenient for the conference but it wasn’t the best experience I’ve had.

（由 Google 翻译）酒店很棒，餐厅的工作人员和早餐都很棒。尤其是早上吃早餐的那位先生，我觉得他让我的一天过得非常愉快。前台工作人员不太友好。我们的房间非常热，我们把空调调到了60华氏度（约15摄氏度）。我们向前台反映情况。他们说会派人过来。他们说没事，但事实并非如此。在桑拿房里睡了四天，真不好受。他们需要检查一下空调。我们住在804房间。考虑到我们的花费，我们应该享受比现在更好的住宿体验。 （原文） The hotel is very nice, people at the restaurant and breakfast were amazing. Especially the gentleman at breakfast in the morning. I feel he made my day. The front desk staff were less friendly. Our hotel room was extremely hot and we had the air down to 60 degrees. We brought it to the front desk attention. They said they would send someone up. They said it was fine but that was not true. 4 days of sleeping in a sauna was not fun. They need to check their air conditioning. We were in room 804. For what we paid we deserved a better stay than we received.

（由 Google 翻译）来到巴尔的摩，参观两个街区外的约翰·霍普金斯医院。万豪酒店的每一位员工都比平均水平好得多。前台高效友好，服务员专业且知识渊博，早餐室服务员友好热情，去顶层餐厅打扫卫生的客房清洁工也令人愉快。这些员工都经过精心挑选和培训。要是所有酒店都能管理得这么好就好了！ （原文） Came to Baltimore for a visit to John’s Hopkins facility, two blocks away. Every single Marriott Associate was much better than average. The front desk was efficient as friendly, the valet was professional and knowledgeable, the breakfast room attendant was friendly and helpful and the housekeeper on his way to clean the penthouse restaurant was pleasant. These associates were all well selected and trained. If only all hotels were this well run!

（由 Google 翻译）为了庆祝我妹妹的生日，我们于2025年11月13日至16日入住这家酒店，度过了一个美好的闺蜜周末。酒店员工非常棒——特别感谢Wilhemenia的热情款待，以及Shay慷慨地借给我们生日气球，让我们可以在楼下的金库前拍照留念！——酒店地理位置优越，步行游览城市非常方便。 我觉得酒店在办理入住前应该更详细地说明停车情况；我之前从未入住过这家酒店，由于不了解情况，到达后按照指示牌停在了隔壁的停车场，因为街边停车位很少，而且我也不知道停车场的停车费会比酒店提供的代客泊车贵多少。我强烈建议您在入住日期前致电酒店前台，让他们解释一下停车方案，以防您无法在酒店门口临时停车，到了之后再做决定。从停车到下楼到外面，在前台询问情况并开始办理入住手续，再回到车上，然后把车开出车库交给代客泊车（后来我觉得这样更划算），一共花了20分钟，总共花了12.36美元。 我们最终没有享用早餐，所以无法评价早餐的质量。 正如其他一些客人所说，房间有点老旧，不过我觉得床和枕头都很舒服（通常能睡到其中一样就不错了！）。我们住的房间（309）布局比较局促，床的位置比较拥挤；由于其中一张床几乎挡住了衣柜所在的整面墙，加上暖气或断路器面板的门关不严实，凸出来一块，所以很难拿到挂外套和其他衣物的小衣柜。另外值得一提的是，即使窗户关着，也能轻易听到街上的噪音。做好迎接大量警笛声和其他城市噪音的准备吧！ （原文） Stayed here to celebrate my sister's birthday and have a girls' weekend November 13-16, 2025. The staff were incredible - shoutout to Wilhemenia for her outstanding hospitality and Shay for letting us borrow her birthday balloons so we could take some photos with them in front of the vault downstairs! - and the location made it so easy to get around and explore the city on foot. I think the parking situation could be a bit better explained prior to check-in; I'd never been to this hotel before and not knowing any better, I followed the signs once I arrived to use the parking garage next door since there was very little street parking and I didn't know how expensive the garage would be compared to the valet parking that was offered through the hotel. I'd highly recommend calling ahead of your reservation's start date to have the front desk explain the parking options in case you can't park out front temporarily to make that decision once you get there. In the 20 minutes it took me to park in the garage, walk downstairs and outside to ask questions and start the check-in process at the front desk, return to my car to then exit the garage and transfer it to valet once I decided it would be more affordable, I paid $12.36. We wound up not taking advantage of the breakfast so I can't comment on its quality. As some other guests have stated, the rooms are a bit dated, although I thought the bed and pillows were both very comfortable (usually you're lucky if you get one or the other!). The layout of our room in particular (309) was a bit cramped where the beds were; it was difficult to access the small closet to hang jackets and other clothing because one of the beds basically blocked the length of the wall the closet was built into, combined with the panel door to what was either the heater or circuit breaker not closing all the way and sticking out. It's also worth noting that noise from the street does come through the walls/closed windows easily. Be ready for a lot of sirens and other city sounds!

（由 Google 翻译）酒店体验很棒。早餐很棒，Wanda 的服务也很棒。Wanda 真的让这家酒店值得再次入住。她非常周到热情，让我们感觉宾至如归，倍感舒适。前台服务员 Darryl 也非常乐于助人，而且非常友好。Darryl 还给我们介绍了巴尔的摩的娱乐场所。如果没有 Wanda 和 Darryl 这样的员工，这家酒店不可能获得五星好评。他们确保我们一行人都感到宾至如归，得到了周到的照顾！前台服务员需要进一步培训，学习如何帮助客人以及如何与客人互动。房间很干净，床也很舒服。 （原文） The hotel experience was good. The breakfast was great and Wanda was excellent. Wanda really makes this place worth coming back to. She was so attentive and welcoming she made us feel right at home and comfortable. And Darryl front area attendant he was so helpful and very friendly. Darryl gave us information on where to go for entertainment in Baltimore. This hotel would not have received a 5 star rating if they didn’t have Wanda and Darryl as employees. They made sure my whole group felt welcomed and was well taken care of! Front desk clerk needs a little more training on how to help and engage with people. The rooms were clean and the beds were very comfortable.

（由 Google 翻译）这家酒店还算不错——房间干净，位置便利，停车费可能是最便宜的。酒店里有个酒吧，我们和Shay一边喝酒一边聊天，挺有意思的。酒吧的价格和其他酒吧差不多。不过，酒店也有一些小瑕疵可以改进…… 1）如果入住前能知道酒店只提供代客泊车服务就好了。2）电梯旁的音乐声很大。 3）每个房间只有一个USB接口——两个人同时给手机充电很不方便。 4）房间整体比较陈旧，设施也有些过时。那种方形枕头用起来感觉不太舒服。 5）有人动过电视的画面设置，我们没法调整。 6）咖啡几乎从来都不热，而且味道很淡。 7）早餐……千万别指望它跟图片上一样。鸡蛋泡在水里。香肠看起来不新鲜。还有一种英式松饼三明治，一面都硬了。而且天气很冷——我们出发不到15分钟就下楼吃早餐了。 8）还有一件奇怪的事——因为我们住的楼层比较高，所以不得不坐最远的那部电梯。第一晚，清洁人员经常用那部电梯——我知道他们也需要走动，这没问题。但是，其中一位清洁人员正要关门的时候，电梯门却开了，让我们进去——明明里面还有很多空位。真是奇怪。 （原文） This place did the job - clean room, centrally located, and probably best price on parking. There is a hotel bar - Shay was fun to chat with while we had a drink. Pricing was average for any other bar. There were smaller things about the hotel that could have been improved… 1) It would have been helpful to know before arriving that the hotel parking was valet only. 2) The music by the elevators is very loud. 3) Only one USB port per room - not great for 2 people trying to charge phones. 4) Overall the rooms were worn down and a little dated. They have those square pillows which are just kinda awkward. 5) Someone had messed with the picture setting on the TV and we had no access to adjust it. 6) The coffee was almost never hot and was very weak. 7) The breakfast… do NOT accept it to be like the pictures. The eggs were in water. The sausages looked old. There was some English muffins sandwich thing that was hard on one side. And all of it was cold - we were down for breakfast within 15 min of the start. 8) Just an odd note - we had to use the far elevator because of what floor we were on. Our first night, the cleaning staff were using it a lot - which is fine I know they need to get around the hotel too. But one of them was about to close the door when it opened for us to get on - there was plenty of space. Just weird.

（由 Google 翻译）我们在马里兰州旅行期间在这里住了三个晚上。这家酒店很有意思，因为它以前是一家银行。房间宽敞，床很舒服，干净整洁，气味清新，配有两台电视，以及一个带冰箱和吧台水槽的休息区。早餐是典型的酒店早餐，座位很多。周六晚上街上很吵，我们半夜被街上的噪音吵醒了，我们当时住在9楼。入住手续办理得很高效。我们非常感谢前台Wilihemina热情的微笑和在旅途结束后的问候。酒店位置步行即可到达餐厅、硬石餐厅、水族馆、博物馆和历史悠久的船只。我推荐您去小意大利区用餐！ （原文） We spent 3 nights here on our Maryland visit. The hotel was interesting, as it was originally a bank. The room was spacious, very comfortable beds, clean, fresh smelling, 2 tvs, and a sitting area with a frig and bar sink. Breakfast was typical hotel breakfast, lots of seating. Saturday night was quite loud from the street, we were woken up in the middle of the night from the street noise and we were on the 9th floor. Check in was efficient. We really appreciated the welcoming smile and greeting from Wilihemina at the front desk after traveling. The location was walkable to restaurants, the Hard Rock, the aquarium, museums, and historical ships. I recommend checking out the Little Italy area for dining!

（由 Google 翻译）我叫克里斯蒂娜·格林，为了庆祝我女儿的生日，我预订了两间房，我和女儿们都住在这里。首先，我要说的是，前台接待员非常礼貌，服务态度也非常好，所有员工都非常友善。房间干净整洁，闻起来很清新，床单也很干净。早餐很美味。我对酒店的期望一切都非常高，我肯定会再次预订。感谢你们提供的舒适干净的住宿环境，而且这里非常安静，我们睡得很好。 （原文） My name is Christina Green I book two rooms for me and my daughters for her birthday let me start by saying the man at the front desk that check us in was so polite and have good customers service , the staffs alone was so nice. The rooms was so clean and smell so fresh, linens was clean. The breakfast was delicious. Everything I expected in a hotel was great I will be booking again for sure. Thank you guys for a wonderful clean stay and it was also quiet we sure had a good sleep

（由 Google 翻译）我在SpringHill Suites住了三晚，体验可谓喜忧参半。员工热情友好，乐于助人。地理位置也是一大优势。 然而，入住期间我遇到了一些问题。我的第一个房间水槽堵塞，淋浴噪音很大，令人烦恼。我反映后被换到了另一个房间，但第二个房间的淋浴问题依旧存在。我还尝试连接我的PlayStation 5游戏机——HDMI接口在第一个房间可以正常工作，但在第二个房间却无法使用。网络速度很慢，导致我很难进行在线游戏。 早餐乏味且令人失望。可供选择的种类很少，而且没有煎饼或华夫饼，这与我预期的价格不符。 每晚45美元的代客泊车费也让我感到意外。房间本身也比较老旧，确实需要翻新。 总的来说，员工和服务以及地理位置是此次住宿体验最好的部分，但维护问题、早餐不尽如人意、网络速度慢以及停车费高昂，使得这次体验未能达到预期。 （原文） I stayed at SpringHill Suites for three nights, and my experience was mixed. The staff was friendly, welcoming, and always willing to help. The location is also a major plus. However, I had several issues during my stay. My first room had a stopped-up sink and a shower that made a loud, annoying noise. After reporting it, I was moved to another room, but the second room had the same problem with the shower. I also tried connecting my PlayStation 5—while the HDMI worked in the first room, it didn’t work in the second. The internet was slow, which made it hard to play online. The breakfast was dull and disappointing. There were very few options to choose from, and there were no pancakes or a waffle machine, which I expected for the price of the stay. I was also surprised by the $45 per night valet parking fee. The rooms themselves are outdated and really need remodeling. Overall, the staff and location were the best parts of the stay, but the maintenance issues, weak breakfast, slow internet, and high parking fee made the experience fall short of expectations.

（由 Google 翻译）这家酒店位置非常便利，靠近内港，价格也很实惠……所以我预订了一间标准大床房，准备在这里住一晚！！ 抵达前，我在预订时注明了抵达时间会很晚，并提出了需要两个泡沫枕头的要求……在前往酒店的途中，我甚至通过万豪酒店的应用程序与酒店工作人员聊天，以确保泡沫枕头能够得到满足。 抵达后，前台工作人员很友好，很快就拿到了房间钥匙……但没有满足我们的枕头要求，而是给我们升级到了一间更大的转角房和无羽绒套房。 早上，我醒了，比闹钟早了几分钟，意识到只错过了早餐，于是通过应用程序给工作人员发信息，询问是否还有早餐……作为一个脾气暴躁、过度疲劳的人，我在聊天中表现得不太友好，但金女士（那天早上的经理）非常友善和理解，在我退房时，她拿了一些早餐食品递给了我；她还代表夜班工作人员为未能满足泡沫枕头的要求而道歉！！ （原文） This hotel has a very convenient location to the Inner Harbor, available at a great price... so I booked a standard, king room for a one night trip here!! Prior to arrival, I noted in the reservation that I would be arriving very late at night and put in a request for 2 foam pillows... even chatting with hotel staff, via the Marriott app, as I was en route to the hotel to ensure the foam pillows were accommodated. On arrival, the front desk staff member was nice and quick to get our room key... but failed to address the pillow request - instead offered an upgrade to a larger, corner room and feather-free suite. In the morning, I woke up past my alarm and realized I missed breakfast by only a few minutes and messaged the staff via app inquiring if there was any breakfast remaining... as a cranky and overtired human, I was not the friendliest via the chat but Ms King (the manager that morning) was extremely kind and understanding, she grabbed a few breakfast items and gave them to me as I checked out; she also apologized on behalf of the night staff for not accommodating the foam pillow request!!

（由 Google 翻译）巴尔的摩的Staybridge Suites酒店地理位置优越，附近有很多餐厅。房间本身也很不错——床很舒服，枕头很好，浴室干净整洁，设计精良。房间方面唯一的问题是早上水压非常小。 早餐绝对是亮点。早餐种类丰富，味道也很棒。 接下来是不足之处。代客泊车服务令人无法接受。代客泊车每晚收费34美元，这本身就很高了，但真正的问题是，如果你进出停车场超过三次，他们会额外收取34美元。我以前从未听说过这样的规定，感觉很不合理。 此外，作为IHG白金精英会员，我遇到的一位代客泊车员的无礼行为完全无法接受。他对包括我在内的黑人客人的态度明显不同于对待白人客人，这种行为在酒店行业是绝对不应该存在的。 尽管这家店其他方面都很出色，但由于代客泊车服务存在问题以及歧视性态度，我不得不给它低分。 （原文） The Staybridge Suites in Baltimore is in a great location with plenty of restaurants nearby. The room itself was very nice—comfortable bed, good pillows, and a clean, well-designed bathroom. The only issue on the room side was that the water pressure in the morning was extremely weak. Breakfast was definitely a highlight. It was very good and had a nice variety. Now for the negatives. The valet parking situation is unacceptable. Valet is $34 a night, which is already high, but the real problem is that if you go in and out more than three times, they charge you an additional $34. I’ve never heard of a policy like that before, and it feels unreasonable. On top of that, as a Platinum Elite IHG member, the disrespect I experienced from one of the valet attendants is completely unacceptable. His attitude toward Black guests, including myself, was noticeably different from how he treated white guests, and that kind of behavior has no place in hospitality. Because of the valet issues and the discriminatory attitude, I have to give this place a low rating despite the otherwise positive aspects.

（由 Google 翻译）床很舒服，房间超级干净。早餐区很小，所以早餐时没有空位。我们最后把早餐带回了房间。我们去了停车和游轮。很喜欢代客泊车服务。司机很友好、专业、热情。把车停在那里一周，然后送到港口，感觉很棒。我们从游轮回来后，打了个电话，不到30分钟就有人来接我们了。 （原文） The bed was comfortable and the room was super clean. The breakfast area is small so no tables available during breakfast. We ended up taking our breakfast up to our room. We did the park and cruise. Loved the valet parking. The drivers were nice, professional and personable. Was nice having your car put away for the week and being taken to the port. When we came back from cruise, we called and were picked up less than 30 mins.

（由 Google 翻译）我非常喜欢在巴尔的摩内港斯泰布里奇套房酒店的住宿体验。酒店地理位置优越，坐落在历史悠久的商会大楼内，套房宽敞明亮，干净整洁，感觉就像一间温馨的公寓。 酒店员工服务周到，尤其要特别感谢负责社交活动的伊内斯·詹杜比 (Ines Jendoubi)。我一开始只注意到她的名牌上写着“伊内斯”，还特意问了她的姓氏。幸好我问了！她让每个夜晚都充满温馨和热情，亲自迎接每一位客人，提供丰盛的餐点、小吃和饮品，甚至还推荐了附近很棒的餐厅和景点。 酒店位置绝佳，步行即可轻松游览内港。 总而言之，这是一次非常棒的住宿体验。下次来巴尔的摩，我一定会再次入住。 （原文） I absolutely loved my stay at Staybridge Suites Baltimore, Inner Harbor. The hotel is beautifully located in the historic Chamber of Commerce building, and the suites felt like a cozy apartment, spacious and clean. The staff was amazing, but I want to give a special shout-out to Ines Jendoubi, who runs the social hour. I first noticed her name tag said “Ines” and had to ask her last name. I’m so glad I did! She made the evenings feel warm and welcoming, greeting each guest personally, offering a wonderful spread of food, appetizers and drinks and even giving excellent recommendations about nearby restaurants and attractions. The location is perfect for walking around the Inner Harbor. Overall, a wonderful stay. I’ll definitely be back next time I’m in Baltimore.

（由 Google 翻译）非常干净漂亮的酒店。虽然更适合长期入住，但体验依然很棒！前台和早餐服务员都非常热情周到。酒店建筑内外都很漂亮，看起来像以前是一家银行，太酷了！ （原文） Very nice clean hotel. It's geared more towards longer stays but never the less it was great! Front desk was amazing so was the breakfast attendant. The building itself is beautiful inside and out it looked like it used to be a bank so cool!

（由 Google 翻译）我对这次入住体验非常满意。整个过程的方方面面都让我感到无比享受。员工热情周到，彬彬有礼。这家酒店的一切都堪称完美。销售总监更是棒极了。我一定会再次光临。 （原文） I am extremely pleased with my stay here. I thoroughly enjoyed every aspect of the experience. The staff was attentive and courteous. Everything about this hotel is exceptional. The director of sales, she was just wonderful. I am definitely coming here again.

（由 Google 翻译）我独自一人在这里住了四晚。我的房间非常宽敞，带小厨房，里面有微波炉、咖啡壶、洗碗机、大冰箱/冰柜以及充足的餐具。 房间宽敞，床也很舒服（虽然我一个人住，但我订的是双人间😀）。一天下来，有足够的空间放松身心。 早餐是免费的，包含两到三道热菜（包括炒蛋和肉类）、华夫饼机、糕点、水果、格兰诺拉麦片/酸奶以及各种饮品。我只在那里吃了两次，食物一般。之后两天，我改去南街咖啡馆（在一栋办公楼里，步行两分钟）吃早餐，因为想换换口味。 酒店距离内港区只有几分钟的步行路程，这也是我选择它的原因。公共交通也很便利（包括免费的CCC巴士）。员工友善，总是乐于助人。 （原文） Stayed here for 4 nights (solo traveller). My room was very spacious with kitchenette. It had a microwave, coffee pot, dishwasher, large fridge/freezer and plenty of dishes/cutlery. Room was spacious with comfy beds (I booked a 2 bed room, even though I was solo 😀). Plenty of space to chill after a long day. Breakfast was free and included 2 or 3 hot dishes (inc scrambled eggs and meat), waffle maker, pastries, fruits, granola/yogurt and drink options. I only ate there twice. Food was so so. I ended up switching to breakfast at South Street Cafe (inside an office building, 2 mins walk away) for the remainder 2 days as I wanted some variety from the same items. Hotel is a few mins walk from the Inner Harbor area, which is why I booked it. Easy for public transport as well (inc the free CCC buses). Friendly staff, always happy to help.

（由 Google 翻译）地理位置极其便利，位于市中心。免费早餐种类丰富，品质稳定。每周有几个晚上有欢乐时光。办公空间经过精心翻新，因此部分房间颇具特色。四楼的层高非常高。 （原文） Super convenient downtown location. Free breakfast that's consistent and covers a decent variety. Happy hour a few nights a week. Neatly renovated office space, so some rooms have interesting features. And the 4th floor has a high, high ceiling.

（由 Google 翻译）我首先从哪里开始，夜班的两位年轻女士毫无帮助，粗鲁地威胁要吃我的门板，这一切都是不可接受的。其次，我可以明白为什么价格是这样的。我宁愿多花一点钱，走在街上，可能会得到一些更好的服务。房间非常好，尽可能干净，主要问题是电视在我们整个住宿期间都不能用。每次我们打电话给前台，他们都会一直说他们正在处理这个问题，但什么都没有解决。对于我所支付的价格，我希望能够在房间里看一点电视。下午轮班的两位前台先生非常乐于助人，其中一个人确实给了我很好的停车建议，因为我不是来自巴尔的摩。预订时确实说包含早餐，但一旦我们真正进入房间，我们就被告知不包含早餐，您必须进入酒店附属的餐厅并支付早餐费用。这绝对是一个令人失望的事情，因为我最初为房间支付了额外费用以包含早餐。 我被告知这仅适用于精英会员以及位于整个酒店的精英食品储藏室。我在他们的网站上看到这非常具有误导性，因为我预订了一家包含早餐的酒店。另外，入住房间后，我们注意到只有两套毛巾，即使我住了三天，我也必须每天去前台拿新毛巾，因为两位前台女士拒绝从那里搬走。或者他们的电话把新毛巾送到我的房间。总的来说，位置很棒，如果我回到巴尔的摩，我可能不会再回到这家万豪酒店。 （原文） Where do I start first off the two young ladies on the evening shift were unhelpful rude threatened to eat my door dash, just all around unacceptable. Second I can see why the price is what it is ..I would have rather just spending an extra $$$ and going down the street and probably getting a some better service. the rooms are pretty nice they were clean as much as possible the main issue was the TV didn't work during our entire stay. every time we'd call the front desk they'll keep saying they were working on it but nothing got fixed. for the price that I paid I would have liked to been able to watch a little TV while I was in the room. The two front desk gentlemen in the afternoon shift we're pretty helpful one guy did give me a good recommendation for parking seeing as I wasn't from Baltimore. also the booking does say breakfast is included but once we actually got into our rooms we were informed that breakfast is not included that you have to go into the restaurant that is attached to the hotel and pay for your breakfast. this was definitely a turn off seeing as I initially paid extra for the room to have breakfast included. I was informed that this is only for elite members as well as the elite pantry that is located throughout the hotel. Which is very misleading on their website I'm seeing as I booked a hotel with breakfast included. Also upon staying in the room we noticed that there's only two sets of towels even though I was staying for 3 days I had to go down to the front desk every day to get new towels because the two front desk ladies refused to move from there spots or their phones to bring new towels up to my room. Overall the location was great I probably won't go back to this particular Marriott if I were to return to Baltimore.

（由 Google 翻译）房间很棒，浴室很大！很安静，尽管位于市中心，但不幸的是，前台的表现似乎打扰了他们办理入住。我是忠实的万豪精英会员，今年就住了 100 多晚……但他们在入住或退房时并不是最友好的。要求找零钱给代客泊车小费，他们显然没有在餐厅或前台保留任何现金，我觉得这很奇怪……但无论如何，房间很棒，而且位置价格合理！ （原文） Rooms are stunning, bathroom was huge! Quiet, despite being pretty downtown...front desk acted like it was a bother to them to check in unfortunately. I'm a loyal Marriott Elite member, at over 100 nights just this year...and they just weren't the friendliest at check in or check out. Asked for change to tip the valet, and they apparently don't keep any cash on hand at the restaurant or front desk, which I found odd...but anyway, room was great, and reasonably priced for location!

（由 Google 翻译）我非常享受在三角洲酒店的住宿。房间很宽敞，床很舒服，而且看起来很现代。我喜欢房间里有冰箱，每层楼都有微波炉。我希望能够对代客泊车和停车情况进行更多解释，并提供某种清淡的早餐，这样我就可以为这些费用做好更充分的准备。除此之外，客户服务和一切的便利性都很棒。肯定会再次入住，这个位置是我参加 CFG 竞技场音乐会的必去之地（实际上步行不到 3 分钟）。迫不及待地想再次入住达美酒店。 （原文） I greatly enjoyed my stay at Delta Hotels. The rooms were spacious, comfy bed, and nice modern look. I loved that the room had a fridge and there were microwaves on each floor. I wish that it was explained more in regards to the valet and parking situation and some type of light breakfast was provided, just so I could of been more prepared for those expenses. Other than that, the customer service and ease of everything was great. Will definitely stay again and the location is a must for the CFG Arena for the concert I attended (literally less than a 3 min walk). Can't wait to come back to stay at Delta Hotels again.

（由 Google 翻译）感谢 Ivan 提供有史以来最好的早餐体验！我得告诉你，我在外面吃过很多早餐，但这个地方是最棒的，这很大程度上要归功于我们出色的服务员！伊万很机敏——对菜单了如指掌，有能力挑选我们想要的东西，并且非常乐意满足我们的饮食需求。 他热情的性格和个人风格为这一天营造了非常好的心情。我们的咖啡杯一次也没有见底——当我们需要续杯时，他总是在那里。他还花时间来查看我们的情况，虽然不会太烦人，但足以表明他很关心我们。 （原文） Thanks Ivan for providing the Best Breakfast Experience Ever! I gotta tell you, I've had plenty of breakfasts out but this place topped it all, largely thanks to our fantastic waiter! Ivan was just on the ball - knew the menu inside out, had the knack to pick out what we'd like, and was more than happy to accommodate our dietary needs. His welcoming nature and personal touches set a really good mood for the day. Not once did our coffee cups see the bottom - he was always there when we needed a refill. He also took the time to check in on us, not too much to be annoying but just enough to show he cared.

（由 Google 翻译）照片具有误导性，绝对认为它位于内港的海滨。办理入住时酒店工作人员并不友好。停车很糟糕。代客停车费 40 美元，停车场周六/周日 10 美元，但我们决定周六晚上出去，但被告知一旦我们离开车库，我们将无法在一定时间后返回。所以不得不支付 24 美元一晚才能把车停在另一个车库。房间很好，但有股怪味。然而，淋浴喷头看起来好像好几个月没有擦干净了。墙特别薄！我们可以听到电梯的声音和其他人房间里传来的音乐声。预订这个房间是因为有酒吧/餐厅，这样我们就可以舒适地观看超级碗比赛，只是发现他们只提供早餐。周一早上10点去吃早餐，但是他们关门了。尽管营业时间显示截至上午 11 点。总的来说，我对我的生日周末经历感到非常失望。 （原文） Photos are misleading, definitely thought that it was located at the waterfront of the inner harbor. Hotel staff wasn't friendly upon check-in. Parking was HORRIBLE. Valet was $40 the parking garage was $10 for Sat/Sun BUT we decided to go out Saturday night but were told that once we left the garage we wouldn't be able to get back in after a certain time. So had to pay $24 for 1 night to park at a different garage. Room was nice but had a funny smell. However, shower head looked like it hadn't been wiped clean in months. Extremely thin walls! We could hear the elevator and music blasting from other people's rooms. Booked this room because of the bar/restaurant so that we could watch the Super Bowl comfortably just to find out that they only serve breakfast. Monday morning went for breakfast at 10, but they were closed. Even though the hours say until 11AM. Overall, very disappointed for my Birthday weekend experience.

（由 Google 翻译）我们在巴尔的摩酒店的周末过得很顺利，但不幸的是，我们的整体体验并不愉快。虽然酒店工作人员看起来很友好，但我们周六要求客房清洁的结果是发现了多件被盗物品，并试图对白天留在房间的信用卡进行欺诈性收费。此外，我们在抵达时并未获悉代客泊车的费用，尽管酒店的网站声称代客泊车是免费的，并且没有提及预订特定客房套餐的任何要求。作为忠诚的万豪旅享家会员，选择入住万豪酒店并遇到此类问题感到非常失望。 （原文） Our weekend in Baltimore at the hotel went smoothly, but unfortunately, our overall experience was far from pleasant. While the hotel staff appeared friendly, our request for housekeeping on Saturday resulted in the discovery of multiple stolen items and attempted fraudulent charges on a credit card that had been left in the room during the day. Moreover, we were not informed about the cost of valet parking upon our arrival, despite the hotel's website stating that it was free and failing to mention any requirement to book a specific room package. As a loyal Marriott Bonvoy member, it was disappointing to have chosen to stay at a Marriott property and encounter such issues.

（由 Google 翻译）我不敢相信其他人在这里的经历不太好。这家酒店美丽、安静、现代。房间非常非常干净，我在这里感觉很舒服。我希望我知道枕头是从哪里来的，因为我想要它们🤣浴室有一个蓝牙扬声器，很整洁。工作人员非常友善而且非常乐于助人。我会再次留在这里！ （原文） I can’t believe others had a less-than-great experience here. The hotel was beautiful, quiet, and modern. The room was very very clean & I felt comfortable here. I wish I knew where the pillows were from because I want them 🤣 the bathroom had a Bluetooth speaker which was neat. The staff was very sweet & extremely accommodating. I would stay here again!

（由 Google 翻译）凉爽诱人的地方。如果您能找到一个像样的座位，那么这里就是带约会对象进行亲密交谈的理想场所。服务员在选择精酿饮料方面提供了很多帮助，但饮料出来的速度有点太慢了，不符合我的喜好。我确实认为这里值得参观，尤其是在人群进入之前。 （原文） Cool seductive spot. If you can get a decent seat, it’s the perfect place to bring a date for intimate conversations. The waiters help a lot with craft drink selections but the beverages come out a bit too slow for my liking. I do think it’s worth visiting though, especially before the crowd gets in.

（由 Google 翻译）Elk Room 酒吧是您在东海岸能体验到的顶级酒吧之一，也是巴尔的摩市的瑰宝。这里服务一流，鸡尾酒品质上乘。氛围始终如一，令人心旷神怡。他们提供丰富的菜单，可搭配您点的任何饮品。 （原文） The Elk Room is one of the best bar experiences you’ll have on the East Coast, and a gem in the city of Baltimore. The service is always on point, and makes quality cocktails. The atmosphere is always great vibes and superb ambiance. They have a great food menu to pair with any drink you order.

（由 Google 翻译）如果您在巴尔的摩，想体验高端私密的鸡尾酒，Elk Room 绝对值得一试。它如同一家真正的地下酒吧，隐秘而隐秘，步入的那一刻，您便会感受到别样的体验。 首先，这里的服务人员真的值得称赞。从我们踏入的那一刻起，我们就受到了热情的欢迎，并可以选择坐在吧台或舒适的休息区。我们选择了休息区，这真是个绝佳的选择——家具精美舒适，灯光温暖宜人，整个空间布置得恰到好处，却丝毫没有做作。 说实话，Elk Room 的服务是我体验过的最好的之一。我们的服务员热情友好，知识渊博，而且非常细心周到，不会在服务上徘徊。他们向我们展示了鸡尾酒菜单和令人印象深刻的烈酒单。我来自纽约，见过很多储备充足的酒吧，但 Elk Room 的酒单却非常正规，而且显然是经过精心挑选的。 鸡尾酒堪称一流。我们品尝的每一款饮品都均衡、创意十足、制作精良。价格也非常公道，大多数饮品在15美元到22美元之间。就其品质和氛围而言，这个价格非常合理。 最大的亮点之一是现场音乐。它为体验增添了一层美妙的色彩，但又不会太吵闹或打扰人。这感觉就像是夜晚外出活动的完美配乐。 说实话，Elk Room是我巴尔的摩之旅中最喜欢的地方之一。在这里，你会想和好朋友一起流连数小时，喝上几轮。强烈推荐给约会之夜、特殊场合，或者仅仅是想在美丽的空间里享用一杯美味的鸡尾酒，度过一个轻松的夜晚。 我给五星好评。迫不及待下次来巴尔的摩了。 （原文） If you’re in Baltimore and looking for an elevated, intimate cocktail experience, Elk Room is absolutely worth checking out. It’s tucked away like a proper speakeasy should be, and the second you walk in you know you’re in for something special. First off, whoever runs the hospitality here really deserves credit. From the moment we walked in, we were greeted warmly and offered the choice of sitting at the bar or in one of their cozy lounge areas. We chose the lounge, which was a great call—the furniture was beautiful and actually comfortable, the lighting was warm and inviting, and the whole space just felt perfectly curated without being the least bit pretentious. Service was honestly some of the best I’ve experienced anywhere. Our server was friendly, knowledgeable, and super attentive without hovering. They presented us with their cocktail menu as well as an impressive spirits list. Coming from New York, I’ve seen plenty of well-stocked bars, but Elk Room’s list was legit and clearly put together with care. Cocktails were top-notch. Every drink we tried was balanced, creative, and well-executed. Prices were totally fair too, with most drinks ranging from about $15 to $22. For the quality and the vibe, that felt more than reasonable. One of the biggest highlights was the live music. It added such a great layer to the experience without ever being too loud or intrusive. It felt like the perfect soundtrack to an evening out. Honestly, Elk Room was one of my favorite stops during my trip to Baltimore. It’s the kind of place you want to linger for hours in good company over multiple rounds. Highly recommend for date nights, special occasions, or even just a chill evening if you appreciate a great cocktail in a beautiful space. 5 out of 5 stars for me. Can’t wait to come back next time I’m in town.

（由 Google 翻译）麋鹿酒吧 (Elk Room) 是一家名副其实的地下酒吧——隐匿于僻静之处，保留了那份神秘而迷人的氛围，使其独具魅力。酒吧氛围昏暗私密，又不失精致优雅，恰到好处地融入了一丝质朴的魅力。 他们的鸡尾酒单堪称一流，既创意十足又平衡和谐，还有种类繁多的小吃和主菜可供选择，与你心仪的饮品完美搭配。我当时在“激情之坑”(Passion Pitt) 和“永恒阳光”(Eternal Sunshine) 之间犹豫不决——两款听起来都令人垂涎——最终我选择了“激情之坑”，而它果然名不虚传。口感平衡极佳，清爽怡人，显然是精心调制而成。 服务人员也为酒吧增色不少——他们热情周到、知识渊博、效率极高。我一进门就有人迎接，落座后几分钟内就有人过来点单。如此贴心的服务令人印象深刻。 这次我们只是来喝几杯，但我已经计划下次再来享用一顿完整的正餐，体验一番完整的酒吧服务了。如果您欣赏精酿鸡尾酒、优雅氛围和一流服务，那么麋鹿酒吧 (The Elk Room) 就是您的理想之选。强烈推荐。 （原文） The Elk Room is a true speakeasy — discreetly tucked away, preserving that sense of mystery and magic that makes it so special. The atmosphere is dark, intimate, and effortlessly sophisticated with just the right touch of rustic charm. Their cocktail menu is exceptional, offering both creativity and balance, and there’s a great variety of small plates and entrées to pair with your drink of choice. I was torn between ordering the Passion Pitt cocktail or the Eternal Sunshine — both sounded incredible — but I went with the Passion Pitt, and it was absolutely splendid. Beautifully balanced, refreshing, and crafted with care. The staff truly set the tone — attentive, knowledgeable, and efficient. I was greeted the moment I walked in and had my drink order taken within minutes of sitting down. Service like that makes a lasting impression. We stopped in just for drinks this time, but I’m already planning to return for a full meal to enjoy the complete experience. The Elk Room is the perfect spot for anyone who appreciates craft cocktails, refined ambiance, and top-notch service. Highly recommend.

（由 Google 翻译）很有意思的酒吧/休闲室，散发着浓郁的乡村气息。服务不错。鸡尾酒味道不错，但考虑到价格（菜单上没有标明），味道略淡。两杯酒竟然要近50美元，这让我有点吃惊。装潢很酷，但在我看来，有点假，就像剧院布景一样。感觉不像我想象的那么真实。 （原文） Interesting bar/lounge with a dark rustic vibe. Service was good. Cocktails tasted great but were a little weak considering the price, which is not shown on the menu. I was a little shocked when two drinks were nearly $50. The decor was cool but a little fake IMO, like a theater set. It didn’t feel as authentic as I’d expected.

（由 Google 翻译）我对这家酒吧赞不绝口！作为一名波本威士忌爱好者，这里简直就是天堂。他们大多数波本威士忌都以超公道的价格出售，而且非常稀有。有些价格略高，但总体来说非常公道。 如果店里没有某种波本威士忌，服务员会非常热情地提供类似的酒。调酒师知识渊博，态度友好。 这是一家地下酒吧，所以灯光不太适合酒吧风格，但每次来巴尔的摩我都会特意去这里。 （原文） I cannot rave about this place enough! As a bourbon enthusiast, this place is heaven. They had very rare bourbons at super fair prices on most selections. Some prices were a little high, but overall very fair. Server was super accommodating if they didn't have a certain bourbon in stock and offered be comparables. Bartenders were very knowledgeable and friendly. It is a speakeasy style place, so it's not well lit as part of the theme, but I will make this a point to visit every time I'm in Baltimore

（由 Google 翻译）很棒的酒吧！喜欢这里的氛围。酒水好喝！员工也很友善。肯定会再来的！ （原文） Great bar! Love the whole vibe. Good drinks! Nice staff. Will definitely return!

（由 Google 翻译）巴尔的摩的绝佳住宿！地理位置优越（位于费尔斯角，靠近内港），但真正让这里与众不同的是服务。我们使用了街对面的便捷停车场，入住时他们说：“您入住的是周六至周日。如果您通过酒店付款，费用为25美元，可自由进出。但如果您在停车场付款，只需5美元。所以，除非您进出5次，否则请在街对面付款。” 早餐时，工作人员及时补充了自助餐。那是一个橄榄球周末，工作人员准备就绪。退房时，我恼火地用了三张信用卡（每张卡都有优惠券/返利），但一切都很顺利。地理位置优越，房间干净，服务一流！ （原文） Excellent place to stay in Baltimore! While the location is great (in Fells Point and close to Inner Harbor) it was the service that made this location special. We used the convenient parking lot across the street and at check in they said "You are here on a Sat-Sun. If you pay via the hotel it is $25 with in-out access. But, if you pay at the lot it is only $5.00 So unless you are going in and out 5 times, pay across the street." Then at breakfast the staff were right on top of refilling the buffet. It was a Football weekend and they were staffed and ready. The, at check out I annoyingly used three credit cards (I had a coupon/rebate on each card) and it was handled smoothly. Great location, clean rooms and excellent service!

（由 Google 翻译）我真的很喜欢这家酒店。它很干净，地理位置也很好。房间里的智能电视很实用，淋浴也很棒。健身房设施齐全，设备也比较新。早餐种类丰富，基本能满足日常所需。唯一不足的是前台工作人员不太友好，态度很冷淡，甚至连微笑和问候都没有。 （原文） I did really like this hotel. It was clean. The location was good. The smart TV was enjoyable while I was in my room. I loved the shower. The gym was efficient with fairly new equipment. The breakfast had most of what you need. The only thing is staff weren’t very friendly at the front desk. Very dry. They don’t even smile and greet you when you come in.

（由 Google 翻译）一家漂亮、新开业的酒店，位置便利。步行即可轻松抵达内港、餐厅等。 工作人员非常友好热情，服务一流。房间不错，就是有点小。床还算舒服，但空调很难保持房间干燥凉爽。温度还可以，但总感觉有点潮湿。早餐可以作为快餐。24小时咖啡供应，值得赞赏。 街对面有一个停车场，可以记在房费里，但除非您一天多次进出，否则直接付钱给停车场实际上更便宜。我们住两天，开了两辆车，酒店本来要收100美元，但直接付钱给我们，只花了20美元。停车者请注意。 （原文） A nice, new property, conveniently located. Easy walk to the inner harbor, restaurants, etc. The staff was super nice and friendly - top notch service. The rooms were fine if a little small. Beds were reasonably comfortable but the AC struggled to keep the room dry and cool. Temp was OK but it always felt a little humid. Breakfast was fine for a quick bite. 24-hour coffee appreciated. There is a parking garage across the street that you can bill to you room, but unless you are going in and out multiple times a day, it is actually cheaper to pay the garage directly. For our two-day stay with two cars, the hotel would have charged us $100 but by paying directly, it only cost us $20. Caveat parker.

（由 Google 翻译）这是我们第一次来巴尔的摩。 我们带着一个一岁的孩子，他们很贴心地为我们安排了一个比较安静的房间。 房间超出了我们的预期。 我非常喜欢这里的景色，而且可以一边打包行李一边看Netflix。 地理位置优越，对面就是一个24小时停车的停车场。（我记得停车费是25美元）。 早餐包含在房费里，非常感谢。 总的来说，我会推荐这家酒店给朋友和家人！ （原文） It was our first time in Baltimore. We had a 1 year old with us, and they were mindful about giving us a quieter location. The room was above our expectations. I really liked the view and being able to watch Netflix while packing. The location was great, it’s across from a parking structure that allows 24-hr parking. (I think it was $25) The breakfast included and was appreciated. Overall I’d recommend this to friends and family!

（由 Google 翻译）一晚住宿的绝佳选择。房间每隔一天打扫一次，所以如果你真的在意这一点，住一晚是理想的选择。非常干净，大堂漂亮，氛围轻松，还有免费早餐！我们住在这里是为了参观水族馆，步行大约12分钟。 我们开车过去，把车停在拐角处的小意大利停车场，非常方便。 （原文） Excellent choice for a one-night stay. The rooms are cleaned every-other day so one night is ideal if you really care about that. Very clean, nice lobby, laid back atmosphere, free breakfast! We stayed here to visit the aquarium, which is about 12 min walking, We drove and parked right around the corner on little italy's garage, very convenient.

（由 Google 翻译）我真的觉得这家酒店很有特色。它的位置绝佳，适合举办该地区的任何活动。步行即可到达杂货店、众多酒吧、音乐厅和餐厅。无论您是短期还是长期入住，这里都是一个便捷的中心。 工作人员非常棒，Marquitta 尤其出色。她热情好客地迎接我们，让我们快速办理了入住手续，并给出了很棒的建议，帮助我们规划行程。她不仅对我们亲切友好，而且在我整个入住期间，她与每一位客人都相处融洽！ 房间超级干净，床很舒服，枕头也很不错！电视功能齐全，停车也很方便。 预订这里绝对不会错，事实上，我想我很快就会再来这里观看我们下一场音乐会！！ （原文） I honestly feel like this hotel has the special sauce. It’s got the perfect location for any event in the area. With in walking distance of a grocery store many bars concert halls and restaurants. It’s an easy hub for your short or long term stay. The staff are AMAZING, Marquitta Was exceptional. She gave us such a warm and welcoming greeting got us checked in quickly and gave us amazing suggestions to help guide our visit. She was personable with not just us but every guest I saw her interact with through out my whole stay! Rooms were super clean the beds were comfortable and the pillows were decent! Tv was fully functional and parking was a breeze. You couldn’t go wrong with booking here, in fact I think I’ll come back here soon for the next concert we attend!!

（由 Google 翻译）地理位置绝佳！步行即可到达海港。距离大多数旅游景点仅需10-15分钟。停车场就在街对面，价格不贵。早餐很棒，员工也很友好。我每次去巴尔的摩都会选择这家酒店。 （原文） The location is perfect!!! Walking distance to the Harbour. 10-15mins away from most tourist attractions. Parking is across the street and not the expensive. The breakfast was good and the staff were very friendly. Definitely will be my go to hotel whenever I visit Baltimore.