罗利的47家最佳酒店

（由 Google 翻译）别再考虑附近其他酒店了！！！这家大使套房酒店规模庞大，拥有华丽的中庭大堂、酒吧和免费早餐。早餐包括现点现做的煎蛋卷，甚至还有只用蛋白的煎蛋卷！自助早餐虽然是经典菜式，但每一样都美味可口。健身房也很棒，配备了4台跑步机、2张长凳和一些其他健身器材。出差期间，我可以轻松地进行手臂和腿部锻炼！ 员工热情友好，房间宽敞干净。 我没有参加免费的晚间招待会，但酒店每天晚上都会为客人提供免费小吃（奶酪、饼干）和酒水。 （原文） Don’t bother looking at any other hotel in the area!!! This Embassy Suites is enormous with a gorgeous atrium lobby, bar, and complimentary breakfast. The breakfast includes made-to-order omelets, including an egg whites only option! The breakfast buffet is classic stuff but everything tastes delicious. The gym is also fantastic; it has 4 treadmills, 2 benches, and a handful of machines. Very easy for me to do arm and leg workouts on business travel! The staff is friendly and the rooms are big and clean. I didn’t go to the complimentary evening reception, but every night they have free snacks (cheese, crackers) and alcoholic drinks for guests.

（由 Google 翻译）我的房间和空调出了点霉味。我提前跟工作人员说了，他们帮我升级到了9楼的套房。我住的普通房比大多数酒店的套房好太多了。这里的氛围是我体验过最好的。他们有酒吧，提供各种美食。但食物绝对不是你对酒店的期望。我在这里吃的牛排比我吃过的一些五星级餐厅还要好。这里的食物简直太棒了，让我惊艳。工作人员也非常友好，乐于助人。如果你来罗利旅游，我强烈推荐你住在这里。 请不要把我的问题当成不住这里的理由。每个人都会遇到问题，但重要的是他们解决问题的方式。他们非常认真。他们太棒了！ （原文） I had a issue with my room and the air conditioner causing a mold smell. I mentioned this to the staff up front and they upgraded me to a room on the 9th floor and it was a suite. The regular room I was in was a huge step above anything you get at most hotels. The atmosphere is bar none the best I've experienced. They have a bar and food. The food is absolutely not what you'd expect from a hotel. I'd rate my steak up there with some 5 star restaurants I've eat at. I was absolutely blown away by how great the food was. The staff were also extremely friendly and helpful. I'd highly recommend staying here if you are visiting Raleigh. Please do not take my issue as a reason not to stay. Everyone has issues but its how they resolve them. They take it very seriously. They are fantastic!

（由 Google 翻译）酒店很漂亮，装饰精美，房间非常干净。夜班经理很棒，在我们结婚纪念日那天，她主动联系了我和我丈夫。我们和她聊得很愉快。晚间接待也很棒。我希望调酒师在客户服务方面能态度好一点。我知道饮料是免费的，但早上为顾客服务时不必这样，早餐很美味。 （原文） Beautiful hotel nice decor rooms very clean the night manager was Awesome she approached me and my husband on our anniversary. We had a great conversation with her. Evening reception was nice. I wish the bartender had a better attitude when it comes to customer service. I understand the drinks are Complementary, but you don’t have to act like that when it comes to serving customers morning, breakfast was delicious .

（由 Google 翻译）现在我刚到酒店，为了写点评，我不得不放弃吃早餐。早餐，我的天哪！！！评论没有撒谎。这是我在酒店吃过的最棒的免费早餐！！！煎蛋卷选择太多了，肉类从火鸡肉到猪肉应有尽有。酒店很棒，位置便利，房间宽敞舒适！床铺感觉棒极了！！！非常干净。他们来确保我们拿到了干净的毛巾。还帮我们整理了床和沙发床。他吃完午饭回来时，我完全没想到。大多数酒店每隔一天才提供客房服务。我很喜欢这家酒店，以后我去罗利一定会住这家酒店。 （原文） Currently here and I had to stop eating mt breakfast just to leave a review. The breakfast oh my gosh!!! The reviews did not lie. The best breakfast I've ever had at a hotel for free!!! The omelets have so many choices , different meats from turkey to pork. The hotel is nice, convenient location, the room is nice and spacious! The bed felt amazing !!! Very clean. They came in and made sure we had fresh towels. Made the bed and sofa bed up for us. I was not expecting it when he came back in from having lunch. Most hotels only do room service every other day. Enjoyed it and definitely my go to hotel when in raleigh from now on.

（由 Google 翻译）房间宽敞干净，就是那种标准的、没有太多花哨设施的酒店客房。暖气坏了之后，维修人员不到5分钟就来修好了。那为什么只给两星呢？首先，因为要参加足球锦标赛，酒店竟然要额外收费，这简直就是漫天要价。按理说，如果预订了十几间房，价格应该会降低，而不是比正常价格还高。其次，因为酒店不允许我们在大堂/休息区用餐，我们只能被迫在草坪上吃东西。注意看那个狗屎垃圾桶……在狗拉屎的地方吃饭真是太“美好”了。我从来没遇到过这种情况。我们住过的所有酒店都允许我们在公共区域用餐。 （原文） The room is spacious and clean-standard, no frills hotel room. When our heat stopped working, a maintenance person was here to fix it in less than 5 minutes. Why a two star review then? One) the up charge to stay here for a soccer tournament is the definition of price gauging. You’d think if a dozen plus rooms are being booked, the rate would be less, not more than their normal rate. Two) we were forced to eat outside on the grass since they wouldn’t allow us to eat in the lobby/hang out areas. Note the dog poop trash can…lovely to eat where dogs relieve themselves. I’ve never, ever ran into this. Any hotel we ever stayed at allowed us to eat food in the common areas.

（由 Google 翻译）我每次来罗利都会住这家酒店。地理位置优越，房间干净整洁，但真正让这家酒店与众不同的是这里的员工！每个人都超级友好！从前台到自助餐厅服务员，尤其是调酒师！特别要感谢Paula，她让每位客人都感觉像家人一样！五星级服务！！ （原文） I will stay here every time I come to Raleigh. The location is great, rooms are clean but what really makes it special are the employees here! Everyone is super friendly! From front desk staff to buffet personnel and especially the bartenders! Special shout out to Paula who makes every guest feel like family! 5 star service!!

（由 Google 翻译）上周末住得很愉快！床软软的，很舒服，酒店也很安静。酒店位置靠近购物中心，交通便利，还有班车接送我们往返。酒店团队为我们的聚会准备的餐食和餐厅的菜品都非常棒，我要感谢Louise和她的团队为我们安排了如此美好的50周年家庭聚会。下次我离开这座城市度假时，克拉布特里大使套房酒店是我的首选之一。 （原文） I enjoyed my stay last weekend! My bed was so soft and comfortable and the hotel was quiet. It was so convenient to be located near the mall and the shuttle was available to assist us back and forth. The food catered by the team for our reunion and in the restaurant was simply outstanding and I wish to thank Louise and her team for arranging such a beautiful 50th Family Reunion for us. The next time I need a vacation from this city Embassy Suites Crabtree is now among my top choices.

（由 Google 翻译）B女士非常乐于助人，帮我们解决了一些我们忘记带的东西。房间宽敞干净。室内泳池非常适合消暑。地理位置优越，靠近各种娱乐场所和酒吧。早餐种类丰富。我一定会把这里列入以后的住宿清单。 （原文） Ms. B was very accommodating for the few things we forgot to bring. The room was spacious and clean. The indoor pool was perfect to cool off in. The location is very close to all sorts of entertainment and bar scene. The breakfast is a great spread. I will definitely keep this place on the list to stay in for the future.

（由 Google 翻译）看完音乐会后住在这里，体验很棒。员工友好，房间干净，早餐美味，地理位置优越。没有听到任何嘈杂的声音，不过我们来的时候是周日晚上。很想知道大堂和走廊里的香薰机散发的是什么香味，因为闻起来很棒哈哈。下次我们来罗利一定会再来的。 （原文） Stayed here after a concert, great experience. Friendly staff, clean room, breakfast was good, awesome location. Didn’t experience any crazy noise, but it was also a Sunday night when we came through. Would love to know what scent was put out through the diffusers in the lobby and halls, because it smelled great lol. Definitely will be back next time we’re in Raleigh.

（由 Google 翻译）房间还行，但客户服务简直是一塌糊涂。入住时，前台似乎很不耐烦地回答“请问停车场在哪儿？”这个问题，她直截了当地回答：“在街对面。”真是太贴心了。另外，入住时，前台还贴着一个牌子：“凌晨3点前禁止喧哗”。哦，太棒了！谢谢你现在入住后通知我们。不过他们说得没错。噪音非常大，不仅来自周围的酒吧，还有那些觉得在别人房间门外走廊里大喊大叫的客人。因为睡眠不足，我们第二天早上申请了延迟退房。前台似乎又很不耐烦地接电话。“我的意思是，您什么时候退房？退房时间是11点。”当时是10点30分…… 离开车库时，停车亭提示我们支付20美元。根据收据，我们已经付过停车费了。帮助中心说我们应该收到停车验证，比如二维码之类的。想让酒店工作人员确认我们的存在简直费劲，所以显然他们一直没有通知我们。 （原文） The room was fine, but the customer service is non existent. Upon check in, the front desk was apparently extremely bothered to have to answer the question “could you tell me where the parking garage is please?” Her blunt response- “across the street.” How helpful. Also upon check in, we were greeted with a sign “noise until 3am”. Oh, awesome! Thanks for letting us know now that we are checked in. They weren’t wrong, though. The noise was awful, not just from the surrounding bars, but from guests who think it appropriate to yell in the hallways right outside of people’s rooms. Because of the lack of sleep, we requested late checkout the following morning. The front desk again seemed incredibly bothered to have to answer a phone call. “I mean, what time do you need to check out? Check out isn’t until 11.” It was 1030… To leave the garage, the parking kiosk prompted us to pay $20. We had already paid for parking according to our receipt. The help center said we should’ve received parking validation like a QR code or something. Trying to get staff at the hotel to acknowledge our existence was like pulling teeth, so obviously that was never communicated to us.

（由 Google 翻译）我和我的家人在八月入住了两次，工作人员非常热情周到。酒店和房间都很干净。Lilly 非常乐于助人，甚至还帮我们预订了第二次，确保我们获得了最优惠的价格。强烈推荐！ （原文） My family and I stayed on two separate occasions in August, and the staff could not have been more accommodating. The hotel and rooms were clean. Lilly went above and beyond in being helpful, even helping us with our second booking to ensure we received the best rate. Highly recommend!

（由 Google 翻译）来这里出差，在希尔顿酒店度过了一段非常美好的时光！IVORY 简直是我在全国各地的酒店住宿中遇到的最好的人！她的客户服务非常棒，而且她乐于助人的精神也超出了我的预期！如果你住在希尔顿，相信 IVORY 会满足你的一切需求！ （原文） Came into town for work and had one of the best experiences in a Hilton! IVORY was literally the best person I’ve ever dealt with while staying at hotels across the nation! Her customer service is amazing and her willingness to help others goes beyond what I would expect! If you stay here just know IVORY will help you with anything you need!

（由 Google 翻译）如果您想住在市中心或参加各种活动，这里位置不错。房间不错，但略小。工作人员总体来说不错，但我完全没有被告知该地区的噪音水平。酒店每晚收费约300美元（不含停车费），却提供耳塞以抵御周围酒吧和俱乐部的喧闹声。我从大约一个小时车程外的地方过来，想在罗利度过一个愉快的周末，结果选择在凌晨12:30左右退房，然后开车回家。至少应该在入住前就告知酒店噪音问题，最好在预订前就告知。绝对不会再住这里了。 （原文） The location is nice if you're looking to be downtown or near any events. The room was nice but a little on the small side. Staff was nice overall but I was not warned at all about the noise level for the area. Roughly $300 a night before parking to be offered earplugs against the blasting bars and clubs surrounding the hotel. I was visiting from about an hour away trying to have a nice weekend in Raleigh and opted to check out 12:30ish AM and just drive back home instead. There at minimum needs to be some warning about the noise before checking in but preferably before even booking. Absolutely would not stay here again.

（由 Google 翻译）我抵达时，接待我的工作人员很不耐烦，态度也近乎粗鲁。他指着告示牌说酒店会播放音乐到凌晨3点。当我询问停车事宜时，得知停车位在街对面的小巷里，我感到非常失望。我的房间空气不清新，甚至有些霉味？房间里有一股奇怪的气味，虽然不至于让人难以忍受，但确实能闻到。我经常出差，通常都入住希尔顿酒店，这次的经历让我非常失望。我打电话给希尔顿反映情况，客服人员却说我已经办理入住，没办法。希尔顿，你们应该做得更好。 （原文） When I arrived, staff who greeted me was impatient and borderline rude. The person then pointed to the sign which indicates there would be loud music til 3am. When I asked about parking, I was dismayed to learn parking is down an alley across the street. My room was stale? Or moldy ? There was an odd odor that wasn’t overwhelming but noticeable. I travel regularly for business and generally stay at Hilton properties and was very disappointed. I called Hilton to address my concerns and customer service stated essentially I was already checked in, too bad. Do better Hilton.

（由 Google 翻译）这家水疗中心绝对配得上五星级的评价——服务水平一流，私人服务人员悉心照料一切，带您四处参观。设计简洁宁静。设施齐全——热水浴缸、桑拿浴室、泳池——一切都堪称一流。休息室和休闲室随处可见。我觉得花这个价钱来换取几个小时的宁静，是值得的。他们把一切都考虑周全，把顾客放在第一位。犒劳一下自己或爱人，在这里度过一天——你和他们都值得。 （原文） The spa deserves every one of the 5 stars- the level of service is outstanding, personal attendants taking care of everything, showing you around. The design is clean and calming. The facilities- hot tubs, saunas, pools- everything is classy. There are lounges and relaxation rooms sprinkled everywhere. I think its worth the price to earn peace of mind for a few hours. They have thought of everything- and have the customers in their priority. Treat yourself or someone you love to a day here- you and they are worth it.

（由 Google 翻译）来这里参加工作活动。酒店很漂亮。房间一流，完全符合您对五星级酒店的期望，还提供很棒的夜床服务。食物很棒。我很喜欢龙虾卷和鲈鱼。景色优美，令人放松。湖边散步也很棒。 （原文） Came here for a work event. Beautiful hotel. Rooms are top notch and what you would expect from a 5 star hotel with a lovely turn down service. Food is outstanding. Enjoyed the lobster roll and sea bass. Views are outstanding and relaxing. The walk around the lake is lovely.

（由 Google 翻译）非常干净，食物美味，五星级服务！ 最好的酒店都体现在员工的热情上，而这家酒店正是如此。员工经过培训，能够取悦并吸引客人。 一年前，我经历了一次不愉快的经历，结果发现并非酒店经理所能控制。他直接联系我，解释了情况，并保证不会再发生这种情况。 他兑现了200%的承诺。 这是我每年旅行路线上必去的地方，它赢得了我的忠诚。 （原文） Very clean, great food and 5 star service! The best hotels show it with staff enthusiasm this place has it. The staff is trained to please and engage its guests. A year ago I had a negative experience that turned out to be outside the hotel managers control. He contacted me directly, explained the situation made it right and then promised me it wouldn’t happen again. He delivered 200%. This is place on my annual travel path and has more then earned my loyalty

（由 Google 翻译）我们刚刚在乌姆斯特德酒店度过了一段美好的时光。这些年来，我在这里住过很多次，这次绝对是最好的一次。酒店对细节的关注无与伦比——从热情周到的服务，到无可挑剔的清洁和舒适的客房。每一次体验都让人感觉周到而精致。我已经迫不及待地想在假期再来一次了。 几位出色的员工让这次入住尤为难忘：客房送餐服务的员工都非常棒。Nico 帮我们搬运行李和汽车，他非常乐于助人，而且非常专业。7月25日，我们在酒吧/酒廊的服务员 Lauris 提供了优质的服务，当晚播放的爵士乐更是锦上添花。客房送餐服务也是一大亮点——快捷、美味，而且服务真诚友好。 （原文） We just had a wonderful stay at The Umstead. I’ve stayed here many times over the years, and this visit was by far the best. The attention to detail was exceptional — from the warm, attentive service to the impeccable cleanliness and comfort of the rooms. Every part of the experience felt thoughtful and refined. I’m already looking forward to returning over the holidays. A few standout staff made this visit especially memorable: The in room dining staff were all amazing. Nico, who helped with our bags and car, was fantastic — helpful, and professional. Lauris, our server in the bar/lounge on 7/25, provided excellent service, perfectly complemented by the incredible jazz music playing that evening. The in-room dining was also a highlight — prompt, delicious, and brought with genuinely friendly service.

（由 Google 翻译）我在这里享受了人生中最棒的水疗体验。从门口迎接我的第一位服务员，到所有参与其中的人员，他们的服务水平无与伦比。在这里，我完全没有感到自己是局外人，因为每个人都非常细心周到，我感到宾至如归，可惜的是，很多水疗酒店并不总能感受到这种服务。我的按摩师非常棒，手指灵巧——最让我开心的是，我没有被我的浴袍绊倒——它是为娇小女性设计的！！❤️❤️——感谢 Umstead Spa 带来的美妙体验！最后，我在 The Herons 餐厅享用了午餐，在那里也体验到了同样高水平的服务。 （原文） I had the best Spa experience of my entire life here. From the first guest service member to greet me at the door to everyone involved in between, the level of service was like none other. I didn’t feel like an outsider here as everyone was so attentive and I felt welcomed which sadly isn’t always the case at many spa hotels. My masseuse was amazing and had magic fingers- and what made me the happiest out of everything was that I didn’t trip over my robe - it was made for a petite woman!! ❤️❤️ - Thank you Umstead Spa for an amazing experience! I ended the day having lunch at The Herons restaurant and experienced the same level of service there too.

（由 Google 翻译）首先，我要说的是，我和丈夫之前曾多次入住 Umstead 酒店，也在 Herons 餐厅用餐，我们一直享受着一流的服务。然而，昨天我们来参加一个特别的活动：日落漂浮声浴，我对与一些工作人员的互动感到非常失望。代客泊车员一如既往地友好热情。那位年轻的女士甚至护送我们到通往泳池区的楼梯，这正是我期待在这家酒店享受的服务。然而，当我们到达泳池边时，最终迎接我们的那位留着小胡子的绅士似乎不太友好，他把我们带回了酒店，当时酒店正在布置完毕。这倒不是问题，但他连个笑容都顾不上，这确实有点问题。当我们按照邮件里的信息，在最后十五分钟回到酒店时，根本没有人迎接我们，所以我们就站在那里。我趁机拍了一些场地的照片。当我们回到泳池入口时，我们又一次站在那里等待。又来了几个女士，一位年轻的金发酒吧工作人员迅速上前，在她们等待的时候递上冷水。这时，我才意识到我和丈夫基本上是被故意忽略了。我不得不亲自去找这位年轻女士，问我们是否应该继续办理入住手续。她回答说我们早到了10分钟，但她会和活动组织者确认一下。最后，她终于回到我们身边，把我们领进屋去办理入住手续。我非常生气，因为我们没有受到正确的接待，也没有像我之前看到其他客人那样在等待的时候提供冷饮。我不知道具体是什么问题，我也不喜欢争吵，所以我就把这归咎于糟糕的活动客户服务。谢天谢地，我们和其他活动组织者没有发生任何冲突。可惜的是，我们最终因为下雨取消了活动，不得不重新安排。我打算从这次活动中物有所值，尽管我更希望获得全额退款。我怀疑以后我是否会在Umstead酒店为任何特别活动花钱，现在我都不太愿意预订任何水疗服务了。但我们会继续预订Herons餐厅，那里的餐厅员工似乎训练有素，能够提供我们期望Umstead酒店提供的优质客户服务。 更新：虽然我没想到，酒店管理层在我之前的评论之后很快就联系了我，表达了对我们的体验的真诚担忧。他们表示歉意，并渴望弥补，并向我保证他们正在采取措施解决我提出的问题。我与总经理David Mars和水疗总监Susan Hunnel进行了交谈。他们的态度既专业又富有同情心，清楚地表明他们重视客人的反馈。重新安排的漂浮音浴于昨天晚上进行。这次体验非常顺利，正如承诺的那样。我和丈夫对酒店的反馈非常满意，我之前的一星评级也已更改，以反映这一点。我们期待很快再次光临！ （原文） Let me preface this by saying that my husband and I have previously stayed at Umstead Hotel as well as dined at Herons on numerous occasions and we have always had top-notch service. However, yesterday, we arrived for a special event: sunset floating Sound Bath and I could not have been more disappointed in our interaction with some of the staff. Valet was very friendly and welcoming, as usual. The young lady even escorted us to the stairs towards the pool area, which is the service I’ve come to expect at this establishment. However, when we arrived poolside, the gentleman with the mustache that eventually greeted us seemed less than friendly as he redirected us back into the hotel while set up was finishing. Not a problem but the fact that he couldn’t even manage a smile, at the very least, was problematic. When we came back down at quarter ‘til as we were instructed in the email details, no one greeted us at all so we just stood around. I took the opportunity to take some photos of the grounds. When we were back at the pool entrance, again, we just stood around waiting. A couple of other ladies arrived and a blond young lady from bar staff promptly approached them and offered cold water while they waited. At this point, I realize that my husband and I were basically being purposefully ignored. I actually had to approach this young lady myself and ask if we should go on to check in or not. She replied that we were 10 minutes early but that she’d check with the event organizers. Eventually, she came back to us and we were ushered inside to check in. I was very offended that were we never greeted correctly and never offered a cold drink while we waited as I had observed with other guests. I’m not sure exactly what the problem was and I hate to race bait so I’ll chalk it up to poor event customer service. Thankfully, we didn’t have any issue with the other event organizers. Sadly, we ended up getting rained out and rescheduled. I intend to get my good money’s worth from this event although I’d prefer a full refund. I doubt that I will ever shell out the dollars for any special event at Umstead going forward and now I’m reluctant to book any spa service. But we’ll continue to book Herons, where it seems the restaurant staff is well trained on providing the excellent customer service that we’ve come to expect from Umstead Hotel. UPDATE: Though I didn’t expect it, hotel management reached out promptly after my earlier review, expressing genuine concern about our experience. They were apologetic and eager to make amends, assuring me they’re taking steps to address the issues I raised. I spoke with both David Mars, managing director, and Susan Hunnel, spa director. Their approach was both professional and compassionate, making it clear that they value guest feedback. The rescheduled floating sound bath took place on yesterday evening. It was seamless this time around, as promised. My husband and I are very pleased with the response of the hotel and my formerly one star rating has been changed to reflect that. We look forward to visiting again soon!

（由 Google 翻译）北卡罗来纳州也能享受到如此奢华的住宿体验？！真的！每位员工都非常热情友好，而且知识渊博。这里是闹市罗利-达勒姆国际机场 (RDU) 附近一处静谧的度假胜地。接下来要去 Heron 餐厅享用晚餐，真是太期待了！ 特别感谢 Victoria，你帮了我很多忙！ （原文） Luxury and Hospitality in NC?!?! YES! Every member of the staff has been informative, very kind and courteous. Peaceful destination near hectic RDU. Dinner @ The Heron next. Can’t wait. Special Thanks to Victoria, you were so helpful!

（由 Google 翻译）这家酒店有潜力成为五星级酒店。入住时一切都很顺利。前台员工非常友好热情。我们的房间宽敞整洁，很不错。我的抱怨来自早餐。我们早上8:30左右下楼，早餐吧台几乎空无一人！这里的早餐不是免费的，所以人们以为会一直有供应。当时太早了，所以早餐吧台竟然空无一人。我丈夫喜欢在我们出门开始新的一天之前吃早餐，这次真是太失望了。我们最后在别处吃了早餐。 （原文） This hotel has potential for 5 stars. Everything was nice when checking in. Front desk employees were so nice and very welcoming. Our room was nice, spacious and clean. My complaint comes from breakfast. We went down around 8:30am, the breakfast bar was practically empty! The breakfast here isn’t complimentary, so one would think it would stay stocked. It was too early in the morning for it to have been as empty as it was. My husband enjoys having breakfast before we head out to start our day, that was very disappointing. We ended up grabbing breakfast elsewhere.

（由 Google 翻译）我丈夫因公出差，入住这家酒店。可惜那天正好是他生日那周，我们第一次分开过生日。我打电话给前台，问他们能不能在他的房间里做点什么让他开心一下。他们派员工签了生日卡，签了他最喜欢的糖果，还签了一张酒店餐厅的优惠券，让他在忙碌了一天之后可以免费享用一顿开胃菜！他们真是太贴心了，因为我没法在他生日那天陪他。他很喜欢酒店的床和所有便利设施！感谢你们的热情款待！ （原文） My husband is a guest at this location for a work trip. Unfortunately it was the week of his birthday and our first birthday spent apart. I called the front office and asked if they could do something in his room to make his day. They had employees sign a birthday card, his favorite candy, and a coupon for the restaurant on site for a free appetizer waiting for him after a long day!! SO incredibly sweet of them to do this for him since I couldn’t be with him on his birthday. He’s loving the bed and all the amenities there!! Thank you for your hospitality!!!

（由 Google 翻译）太喜欢这家酒店了！！我在这里住过很多次了，每次的服务、友好的接待员、美味的食物和干净的房间都让我更加坚定了再次入住的决定。 前台接待员记得我，而且总是健谈热情。房间很不错，虽然暖气/空调有时温度不太合适，但还好。餐厅和酒吧的服务也很友好热情。我强烈推荐这家酒店，很快就会再来。 （原文） Love this hotel!! I have stayed here many times and everytime the service, friendly receptionist, food and clean rooms reaffirm my decision to keep coming back. The front desk receptionist remember me and is always talkative and welcoming. The rooms are nice even though the heater/ac unit does not always make the room the right temperature, but its fine. The service at the restaurant and bar is also friendly and helpful. I highly recommend and will be back soon.

（由 Google 翻译）每月出差期间在这家希尔顿酒店住1-2次，每次3-4天。工作人员热情周到，确保你得到妥善照顾。他们非常有礼貌，而且超出预期。房间总是完美无缺，食物也很棒。很高兴我的雇主选择在这里安排我。我强烈推荐这家酒店。 （原文） Stay at this Hilton 1-2 times per month for 3-4 days in business. The staff is beyond hospitable. Making sure that you are well taken care of. Extremely polite and go over and above expectations. The room is always perfect and the food great. So glad that my employer chooses this spot to put me up. Couldn’t recommend anything better

（由 Google 翻译）我正在以活动组织者的角度撰写一篇评论。我们最近不得不将会议转移到一个新的场地，这家酒店不仅竭尽全力地满足了我们的需要，而且他们的服务、专业知识和整体专业素养也体现在他们每天为每一位客户和酒店宾客提供的服务中。他们热情友好，他们对工作的热爱显而易见！Jill 绝对是最棒的。我从未与像她这样的人合作过！她从事活动策划超过 30 年，是我合作过的最细致、最友好、最值得称道的协调员之一。 酒店干净整洁，公共区域很漂亮，食物很棒，房间也很棒（干净、现代、宽敞、设备齐全），停车位充足，户外空间很棒……即使是午夜后还在工作的员工也非常友好、乐于助人，而且非常勤奋。 如果您的活动能在这里举办……我强烈推荐！ （原文） I am writing a review from the perspective of an event organizer. We recently had to move our conference to a new venue and not only did this hotel go above and beyond to accommodate, it was apparent that their service, expertise, and overall professionalism is something they do on a daily basis for every client and every hotel guest. They are friendly and welcoming and how much they enjoy their job is VERY noticeable! Jill is the VERY best. I have never worked with anyone like her! After doing events for over 30 years, she is one of the most detailed, friendly and exemplary coordinators I have ever worked with. The hotel was clean, the common areas were beautiful, the food was great, rooms were so nice (clean, modern, spacious, well-equipped), parking was sufficient, outdoor space was great…even the staff working after midnight was friendly, willing to assist, and so hard working. If your event can fit in this space…I would highly recommend!

（由 Google 翻译）Marvin 和 Joan 非常热情周到。我一直需要延长，而且总是在最后一刻才办理。一切都很顺利，我甚至不用等我的数字钥匙。我总是很晚退房，我很感激他们没有催我，也没有每隔 10 分钟就打电话到房间。很棒的客户服务，优越的地理位置，干净整洁的酒店。停车位有点紧。 （原文） Marvin & Joan were very accommodating. I kept having to extend & at the last minute. It was seamless didn't even have to wait for my digital key. I'm always late checking out & I appreciate the fact that they weren't rushing me & calling the room every 10minutes. Great customer service, great location clean well maintained hotel. Parking lot is a little tight .

（由 Google 翻译）工作人员非常友好！房间和酒店都非常干净！但他们的网站却很具欺骗性。当会议中心举办活动时，对于付费客人来说，停车简直是一场噩梦！他们似乎只关心付费客人，而不关心真正租房的客人。停车位非常有限，尤其是在施工期间！车位非常紧张。当时正在举行婚宴。婚宴没有安排客人停在其他地方，然后由班车接送，而是直接把酒店客人和所有邻近酒店的停车位都占满了！我联系了酒店，却只得到了敷衍的回复。此外，他们网站上餐厅的用餐信息也存在错误。他们不提供午餐，营业时间也不是工作日早上6点到晚上10点，周末早上7点到晚上10点。我们告诉管理层，他们的网站确实有写，但这很误导人，因为我们选择这家酒店就是因为可以在酒店内用餐。 （原文） The staff are very nice! Rooms and hotel is extremely clean! Their website though is deceiving. Parking is a nightmare for guests who are paying when there is a function going on at their conference center! They seem to only care about those paying guests and not the ones who are actually renting rooms. Parking is VERY limited. Even more so with the current construction! Spaces are tight. While there a wedding reception was happening. Instead of having those guest park at an alternative location and being shuttled in, those guests came in and scooped up all of the parking for patrons of the hotel PLUS all of the neighboring hotels! I reached out and received a half hearted response. Also, dining at the restaurant is indicated incorrectly on their website. They do NOT offer lunch, nor are they continually open from 6am-10pm weekdays and 7am-10pm weekends. We let management know their website states this, which is misleading because we chose this hotel based on being able to eat on site.

（由 Google 翻译）第一次住在这里，以后还会再住！我们周末会在罗利听音乐会，也想喝啤酒。这家酒店位置绝佳，步行即可到达所有地方，但又在一条小街上，所以噪音不大。停车超级方便，员工热情友好，房间舒适干净。 （原文） First time staying here and there will be plenty more! We do long weekends in Raleigh for concerts and beer hoping. This hotel is the prefect location, walkable to everything yet on a side street so noise is limited. Parking is super easy, staff is kind, rooms are comfy and clean.

（由 Google 翻译）酒店很不错，时尚感十足，自助停车超级方便（当然要收费），而且位置也很棒。早上我特意出去喝咖啡，因为我在酒店花了大概5美元买的咖啡，而且基本上就是加油站的那种。好吧，还好我去了，因为我去了几个街区外的罗利火车站，感觉特别好。那里也有几家咖啡馆，所以都挺不错的。 酒店房间很一般，不过整栋酒店里的艺术品也很酷，而且做得不错。不错的地方。 （原文） Pretty nice hotel, trendy feel, super convenient self-parking (for a fee of course) and the location was cool in my opinion. I trekked out in the morning in search of coffee because I bought coffee from the hotel for like $5 and it was basically gas station coffee, oh well, I’m glad I went out because I ventured to the Raleigh train station a few blocks away which I really enjoyed. There are a few coffee places too, so all good there. The hotel room was average, although the art throughout the property was also very cool and well done. Nice place.

（由 Google 翻译）很棒的酒店——但尊美醇威士忌居然卖完了？！ 酒店位置绝佳，附近有很多很棒的餐厅和酒吧。酒店以活泼的松鼠为主题，个性十足——每层楼的松鼠数量都和楼层号一样多（真是个有趣的细节！）。 床非常舒服，房间一尘不染，水压也完美。一切都散发着精品酒店的舒适气息……直到我去了酒吧。他们居然没有尊美醇威士忌了——没错，就是没有尊美醇威士忌。对于这么好的地方来说，这就像早餐时咖啡卖完了一样令人失望。 我曾经在一家大型酒店负责酒水采购，我知道这种情况难免——但拜托，尊美醇威士忌应该有自己的专属钥匙才能进出库存室吧。 不过，酒店员工服务周到，氛围轻松愉快，我绝对会再次入住——希望下次能喝到一杯正宗的尊美醇威士忌。 （原文） Great Hotel — But Out of Jameson?! Fantastic spot close to great restaurants and bars. The playful squirrel theme gives the place real personality — each floor even has as many squirrels as the floor number (fun touch!). The bed was incredibly comfortable, the room spotless, and the water pressure perfect. Everything screamed boutique-style comfort… until I hit the bar. They were out of Jameson — yes, out of Jameson. For a place this nice, that’s like running out of coffee at breakfast. As someone who’s managed liquor purchasing for a large hotel, I know it happens — but come on, guys, Jameson should have its own key to the inventory room. Still, great staff, fun vibe, and I’d absolutely stay again — hopefully next time with a proper pour of Jameson.

（由 Google 翻译）酒店还不错，但没什么特别之处——大堂/酒吧区给人一种机场（规模小得多）的开放式感觉。它只是个普通的新建建筑，没有任何引人入胜或趣味之处。让我想起了雅乐轩酒店。这种建筑从审美角度来看，简直毁了市中心的美感。我觉得你简直可以从自动售货机里买到这栋建筑的设计图。 服务很棒，只是之前的客人忘了闹钟，客房服务没注意到。结果我早上5:30就被突然叫醒了，而我本来打算好好睡一觉。酒店的首要任务是安静，而卡索酒店在这方面做得实在太差了。 （原文） The hotel was fine, but unmemorable - the lobby/bar area had the open-build feel of an airport (on a much smaller scale). It’s a basic new-build design with nothing at all engaging or interesting. Reminded me of an Aloft. This is the type of construction that kills a downtown from an aesthetic perspective. I think you could have bought the architectural plan for the building out of a vending machine. Service was great EXCEPT for the fact that a previous guest left the alarm clock set and housekeeping didn’t catch that. So I was abruptly waken at 5:30am on a day that I had planned to have a good late sleep. Number one priority in a hotel is peace and quiet and the Casso really dropped the ball on that one.

（由 Google 翻译）我们在我的生日那天在家度假了。真是太开心了。从这里步行就能到我们吃晚餐的Sullivan牛排馆，以及其他一些餐厅、酒吧和俱乐部。房间很干净。房间的景色也很棒。虽然我们住在城里，但感觉就像离开了城里一样。我和我丈夫决定每季度来这里住一次。 （原文） We did a staycation for my birthday. It was so much fun. It’s in walking distance to Sullivan’s steakhouse where we ate dinner and a bunch of other restaurants, bars and clubs. The rooms are clean. The views from the room were nice. It felt like we’d left town even though we live in town. My husband and I have decided we will stay here once a quarter

（由 Google 翻译）这房间不值350美元。淋浴间里有一些头发。洗发水和沐浴露的泵头不能正常工作。水槽的排水塞需要拔出来清洗一下。房间至少有一个角落的地板铺得不太好。可能是地板切割错了，或者需要安装鞋模。 床很舒服，但我们不得不把床头柜挪进去才能够到。 如果能提前知道火车要过街就好了，这样当周日早上被火车喇叭吵醒的时候，我就能有所准备了。 （原文） The room was not worth $350. There was some hair in the shower. The shampoo and body wash pumps didn’t not function properly. The sink drain stopper needed to be pulled out and cleaned. The flooring was not laid properly in at least one corner of the room. It was cut wrong or shoe molding needs to be installed. The bed was comfortable, but we had to move in the nightstands so we could reach them. It would have been nice to know about the train crossing so when the horn woke me up early on a Sunday morning, I could have been prepared.

（由 Google 翻译）我们在卡索酒店 (The Casso) 度过了美妙的两晚，从始至终都令人愉悦。酒店位于罗利充满活力的仓库区中心地带，地理位置优越，方便客人探索市中心的景点，步行即可轻松抵达。北卡罗来纳州议会大厦、罗利 CAM 以及众多顶级餐厅近在咫尺，是您感受这座城市魅力的理想下榻之地。 卡索酒店的员工服务无可挑剔。从入住到退房，每位员工都专业热情，乐于提供建议或解答您的任何小疑问。他们的热情好客让入住体验倍感亲切和温馨。酒店内的 Good Day Good Night 酒吧是一大亮点——充满活力又不失轻松，提供风味浓郁的鸡尾酒和绝佳的氛围。这里的食物选择丰富多样，是您享用美味快捷餐点的理想之选，早餐菜单更是令人惊艳，菜肴美味可口，恰到好处，却又不会过于繁琐。 房间设计现代、干净，经过精心设计，装饰风格明快，浴室宽敞明亮。舒适的床很舒服，尤其是在附近偶尔有火车噪音的情况下。酒店允许携带宠物，并配备了一些有趣的设施，例如大堂里的沃尔特·罗利爵士壁画，增添了独特的当地风情。 总而言之，卡索酒店是所有来罗利的游客的首选。优越的地理位置、优秀的员工以及一流的酒店内餐饮，使其成为您的首选。 （原文） We enjoyed a fantastic 2-night stay at The Casso, and it was a delightful experience from start to finish. Located in the heart of Raleigh’s vibrant Warehouse District, this hotel is perfectly positioned for exploring downtown attractions, all within easy walking distance. The North Carolina State Capitol, CAM Raleigh, and a variety of top-notch restaurants just a short stroll away, making it an ideal base for soaking up the city’s charm. The staff at The Casso truly stood out. From check-in to check-out, everyone was professional, warm, and eager to help with recommendations or any small requests. Their hospitality made the stay feel personal and welcoming. The on-site bar, Good Day Good Night, was a highlight—lively yet relaxed, with vibrant cocktails and a great atmosphere. The food options were perfect for a quick, delicious meal, and the breakfast menu was a standout, offering flavorful dishes that hit the spot without being overly fussy. The room was modern, clean, and thoughtfully designed with cheerful décor and a bright, spacious bathroom. The comfy bed was nice, especially with the occasional train noise nearby. The hotel’s pet-friendly vibe and fun amenities, like the Sir Walter Raleigh mural in the lobby, added a unique, local flair. Overall, The Casso is a gem for anyone visiting Raleigh. Its prime location, fantastic staff, and great on-site dining make it a top choice.

（由 Google 翻译）这家酒店确实有点老旧，需要翻新。房间有点老旧，需要翻新。浴室里有很多裂缝之类的。 一切都很好，还能用，但真的需要好好整修一下。附近可能有十几家价格相同甚至更低的酒店，可以做得更好。 不得不说，员工服务很好。大堂实际上很漂亮，也很宽敞。 而且，从这里步行去的地方不多，大概有两家餐厅。 下次来城里，我更愿意住其他地方，但如果不得不再次入住，我也不会抱怨。就像我说的，一切都很好，只是有点老旧了。 （原文） This is definitely a dated hotel in need of updating. Rooms are a little old and need refreshed. Lots of cracks and such in the bathroom. Everything is fine and workable but man does it need some love. You could do better at probably a dozen hotels nearby for the same or better price. I will say the staff is good. The lobby is actually quite nice and open. Also there is not a whole lot of things to walk to from this location. Maybe two restaurants. I’d prefer to stay somewhere else next time in town but wouldn’t scream if I had to stay here again. Like I said everything is fine. Just really dated.

（由 Google 翻译）因为出差，所以我预订了这家酒店。我完全不明白，在我常用的旅行工具里，这家酒店怎么能算得上四星级酒店。 没错，这是希尔顿酒店，但确实很老了。前台工作人员非常热情周到，停车也很方便。停车费是每天10美元，所以请记住，这里既没有门禁，也没有出入管制。我住的第一个房间有很多问题，两天后，尽管我多次向前台投诉，问题仍然没有得到解决。他们给我安排了另一间房间，那间房间没有我向前台提到的任何问题，但是，房间略微有点潮湿的味道。我不介意那股味道，因为味道没那么难闻，而且房间比上一间好多了。我下楼看了看泳池，水有点浑浊，这意味着他们没有及时维护。另外，他们以前好像有一个热水浴缸，但现在只是一个休息区。太离谱了！ 早餐还不错，但对一些旅客来说可能不值21美元。不过我倒不介意。 这家酒店最大的亮点在于他们提供的服务，大多数方面都非常好。 这家酒店应该被一家愿意投资的公司接管，重新打造一家像它应该的那样的希尔顿酒店。 地理位置优越，靠近州际公路。 （原文） So I booked this because I was on a work trip. How this is a four star rated hotel in the travel tool I use I have absolutely no idea. Yes, it is a Hilton, but it is a really old one. The front desk staff is extremely accommodating and parking is really easy. They do charge $10 a day for parking so keep that in mind however it is neither gated nor controlled access parking. The first room I was in had a number of issues and after two days, they were not resolved at all despite numerous complaints to the front desk. They did offer me a different room, which did not have any of the issues I mentioned to the front desk, however, had a slightly damp smell to it. I don’t really mind the smell because it’s not that bad and the room is much nicer than the last one. I went down to check out the pool and it is slightly cloudy, which means they are not keeping up with the maintenance there. Also, it appears they used to have a hot tub, but it is now just a seating area. Outrageous! Breakfast is fine, but may not be worth $21 to some travelers. It doesn’t bother me. The high point of this property is the service they provide, which is really very good for most things. This property needs to be taken over by a company who will invest in it and make it back into a full Hilton like it is supposed to be. The location is good because it is near an interstate.

（由 Google 翻译）房间不错，就是前台那位工作人员！千万别去找那个秃顶、灰胡子的老黑脸！他会想方设法多收钱，给你安排一间你根本不想要的房间！我之前在App上订了一间两居室的房间，他却说要给我安排一间一居室，因为他们只有一居室，而且我到得太晚了，如果我想要两居室的房间，应该早点到（字面意思是“先到先得”），尽管我两天前就已经在网上预订了两居室！他甚至对我很生气，因为我一直质问他为什么我订的是两张床的房间却只订了一张床，于是我决定去找前台的另一个人，告诉他我要让别人帮我，我照做了，另一个帮我的年轻人给了我两张床的卧室！我甚至都没告诉他我想要哪个房间！我只是递给他我的身份证，没有任何借口，他就给了我我订的房间！所以，如果你去的话，千万不要去找那个卑鄙的、秃顶的、留着灰胡子的黑老头！他不仅卑鄙，还是个骗子，应该被解雇，因为他怎么敢骗我，告诉我没有房间了，而另一个人很快就为我预订了，因为我已经理所当然地预订了我的两张床的卧室！希尔顿酒店总是干净整洁，但这家希尔顿酒店的员工真是让人头疼！他们真的讨厌自己的工作！ （原文） Room are nice but that one staff at the front desk ! Do not go to the old black bald man with gray beard ! He will try to up charge you and give you a room you don’t even want ! I had booked a two bed bedroom through the app and he was saying that he was going to put me in a one bed bedroom because that’s all he they had and that I gotten there late and that if I wanted a 2 bed I should of gotten there sooner(literally said “first come first serve”) even Though I had already booked my 2 bed bedroom online 2 days before ! he was even getting frustrated with me because I kept questioning him why I was getting a 1 bed when I booked a 2 bed ,So I decided to go to another person at the front desk told him I was gonna let someone else assist me and so I do and the other young man that assisted me gave me the 2 bed bedroom !without me even telling him what room I want !I just handed him my ID and without any excuses he gave me my room I BOOKED ! So do not therefore if you go DO NOT go to the mean old black bald man with a grey beard ! Not only is he mean he’s a liar and should get fired because how dare he lie to me and tell me there were no more rooms left when when the other guy booked me in real quick because I had already rightfully reserved my 2 bed bedroom ! Hilton hotel are always nice and clean but the staff are such a headache at this Hilton hotel ! They literally hate there job !

（由 Google 翻译）这家酒店每年都会为我所在的公司举办活动，我对活动的餐饮和接待服务都非常满意。我们的早餐非常棒。酒店本身位于市区一个非常繁忙的地段，进酒店非常困难，但没有什么办法可以解决这个问题。房间对我来说有点热，但总的来说，这次住宿体验非常好。房间很宽敞。我想说，如果他们能把我们的退房时间延长到活动结束后就好了，这样我们就不用被催着离开房间了。我们有些人要开车几个小时回家，最好在回家前换下职业装，以免天气太热。不过说实话，这可能是我们公司的问题。我很喜欢酒店大堂里的星巴克。但如果房间里有微波炉就更好了，毕竟不是每个人都能负担得起罗利昂贵的餐厅，或者不想在酒店住期间每餐都自己掏钱。 （原文） Every year or so this hotel hosts events for the agency I work for and I am always pleased with the way our event is catered and hosted. Our breakfast is really good. The hotel itself is in a crazy-busy part of town and it's ridiculous when trying to get into the hotel, but there is not much that can help that situation. The rooms are a bit warm for my liking but overall, it was a very nice stay. The rooms are spacious. I will say, it would be nice if they would extend our check out time until after our event ends, that way we r not rushed out of our rooms. Some of us have several hour drives home and it would be nice to change out of professional clothes before we head home in the heat. But honestly that may be an issue with our agency. I love that they have Starbucks in the lobby. But a microwave would be nice in the rooms, not everyone can afford the expensive Raleigh restaurants or want to pay for every meal while staying at the hotel.

（由 Google 翻译）这个周末我们在这里听音乐会，一切都很愉快，前台工作人员非常出色，直到第二天早餐，我们都没有因为住宿而有任何争吵。工作人员似乎很傲慢，因为我们的穿着不像那些商人那么讲究，一位扎着粉色长辫子的女士和她的两位同事坐在吧台闲逛聊天，却一直隔着房间对着我们傻笑。他们四处询问每个人是否需要咖啡，却从未来到我们的桌子旁。当我说我弟弟想喝咖啡时，她指着中间的桌子说：“就在那边”。非常粗鲁。 （原文） We stayed here for a concert this weekend, everything was nice, front desk workers were excellent, we had no quarrels with anything about our stay until breakfast the next morning. Staff seemed to be very condescending as we were not dressed as posh as all the businessmen, lady with long pink braids and her 2 colleagues kept smirking at us from across the room as they were sitting at the bar just hanging out and talking. They went around asking everyone if they needed coffee and never came to our table when i said something about my brother would like some coffee she pointed to the center table and just said “it’s over there”. Very rude.

（由 Google 翻译）这家酒店的员工棒极了，非常友善！大堂美极了！十多年前我曾住在这里，房间非常棒。但这次入住，我对房间的质量非常失望。很遗憾，房间急需翻新和彻底清洁。 （原文） The staff at this hotel is amazing and very kind! The lobby is gorgeous! I used to stay here over a decade ago and the rooms were amazing. But this visit I was very disappointed in the quality of the rooms. It was heavily in need of a remodel and a deep clean unfortunately.

（由 Google 翻译）2025年10月27日至30日——惊喜！我和妻子开车去罗利迎接女儿的早产，她是个女婴！入住希尔顿酒店的三天体验令人失望😳 我们当时的注意力都集中在迎接这个3磅重的女婴的到来，以及女儿在REX妇女中心接受的医疗护理上！ 我甚至犹豫要不要写这篇评论，因为我们所有的心思都放在了新生孙女的健康以及女儿的康复上。 通常我的评论都会写得很详细，但这次关于这家位于北山的希尔顿酒店，我只想说一句：没有客房服务？ 我们没有看到任何人来打扫房间……检查毛巾，补充不足的用品，第二天就没有咖啡了。我们只能打电话到前台……在往返医院的间隙。 我停下来询问了一位客房服务人员关于客房清洁流程的问题。 这位员工说那天有好几个人请假了。看来解决办法要么是增聘人手填补空缺，要么是提高工资吸引员工？ 管理层需要介入！👍👍 （原文） October 27 - 30 , 2025 - Surprise ! My wife and I drove to Raleigh for our daughter’s early delivery of a baby girl ! Disappointed with our 3 day stay at the Hilton Hotel 😳 Our attention was on the early arrival of a 3 lb. baby girl , and our daughter’s medical care at a wonderful REX Center for Women ! I’m hesitant about even writing this review, our thoughts are centered on the health of our new Granddaughter & Daughter as she recovers . Usually my reviews are long & detailed, but I only have one over-all comment about this Hilton in North Hills. . . No Room Service? We didn’t see anyone come in to clean our room. . . check towels, replace low supplies, no coffee by the 2 nd day. We’d call down to the front desk . . . In between our back & forth hospital trips. I did stop to question a room service staff employee about room cleaning routines? The employee said several people called “ out” that day . Seems a solution would be hire more staff for daily absences, or offer pay raise to attract interested employees? Management needs to be involved ! 👍👍

（由 Google 翻译）我提前两个月预订了这家酒店，特意预订是因为网站上说它有游泳池。我们到达后被告知酒店两周前决定关闭游泳池，却没有人发邮件通知我们这个变化。如果他们发了邮件，我们肯定会取消预订，去别处预订。我问为什么网站上还显示游泳池，他们说现在应该更新了（啊）……我们带着孩子，他们很期待游泳池。 房间里没有微波炉，这也让我很惊讶，通往健身房的走廊里有一股腐烂老鼠的恶臭。说实话，唯一让我们在这里住得愉快的就是这里的工作人员，他们非常棒，非常友好，面带微笑地迎接每个人，对了，健身器材也很棒。 （原文） I booked this hotel two months in advance and I booked this one specifically because the site said it had a pool, we arrived and was told the hotel decided to close the pool two weeks ago, no one sent out an email informing us of this change, if they would have we would have certainly canceled and booked elsewhere, I asked why was it still showing on the website and was told it should be updated now (uggggh)…we had children with us that was looking forward to that. The rooms didn’t have a microwave which was surprising to me as well, there was a stench of a rotting mouse in the hall towards the gym. Literally the only thing that made our stay here pleasant was the staff, they were amazing, very friendly and greeted everyone with a smile oh and the gym equipment was nice.

（由 Google 翻译）酒店还不错，但他们把餐厅和大堂餐点都外包了，即使是终身钻石会员，也无法获得大堂消费的相应房费抵用金，而且餐厅的营业时间也有限。如果你是希尔顿荣誉客会会员，我建议你尝试其他酒店，才能真正享受到优惠。一星，下次会选择其他酒店。 （原文） The hotel is fine, however they have farmed out their restaurant and their lobby food, and can't comp even their lifetime diamond members their appropriate room credit towards lobby purchases, and the restaurant has limited hours. If you are a Hilton honors member I'd recommend trying a different property to get your actual benefits. One star and will stay elsewhere next time

（由 Google 翻译）省得麻烦，去别的地方住吧。这是迄今为止我住过的最差的希尔顿酒店。我们是希尔顿金卡会员，经常旅行，希尔顿一直是我们的首选。这次旅行也不例外。我和丈夫从外州（俄亥俄州）来到北卡罗来纳州罗利参加婚礼。开车 8 个小时。抵达后，发现酒店与网上照片完全不同！酒店入口处坑洼不平，到处都是碎石、锥体和其他建筑材料。我相信他们正在隔壁建另一家酒店（现在还无法判断具体是什么建筑）。酒店外观看起来破旧不堪，很脏，但随着时间的推移、天气等因素的影响，我只希望酒店内部仍然像照片一样漂亮。这家酒店急需翻新。我们入住时不得不换了三次房间。第一个房间的床单没有换，到处都是污渍，整个房间看起来脏乱不堪，根本达不到标准。我们根本没想到，它们最终会变成这样。第二个房间，房间里有污渍和干枯的​​虫子。第三个房间，马桶里有头发，但那时我们实在太累太烦了，所以就住了下来，因为其他地方都还算干净。我们跑到沃尔玛买了清洁用品，把房间彻底打扫干净，达到了我们想要的效果（我们每次入住通常都会这样做）。我们知道客房服务人员每个房间的清洁时间有限，所以自己打扫会让我们更安心。几位参加婚礼的客人也住在这家酒店，他们都对房间的某些方面提出了抱怨。有一对夫妇甚至半夜就离开了，因为他们在房间里发现了蟑螂！我们一共住了三个晚上（8月21日至8月24日，所以你知道这是最近的事），第三天，我们正准备收拾行李准备退房。突然，我们听到浴室里传来一声巨响。我起床查看，发现水从天花板的通风口涌了出来，水流到架子上、马桶顶部、洗手盆里，甚至整个地板上。幸好我们刚把所有行李都搬出去，所以个人物品没有损坏。漏水太多，整个浴室地板都被水淹没，水甚至开始渗入酒店主房间。我们下楼报告了这个问题，并给他们看了视频。酒店总经理不在现场，但客房部经理在。我们先和她谈了谈。虽然她态度很好，并为造成的不便道歉，但我似乎并不感到惊讶。她去查看了房间，前台工作人员完成了所有报告和退房手续。我丈夫问是否也需要向她解释一下情况，她似乎对整个情况漠不关心，回答说“我大部分都是路过听到的”。她说一切都记录在案，每个人都会收到通知，然后把账单递给了我们。我们当然打电话给希尔顿客服，被引导到理赔部门，并与一位名叫Jasmine的主管进行了交谈。我们解释了这个问题，她一开始只是说可以免费住一晚，以弥补不便。我丈夫说，考虑到我们花的钱和住的时间，这简直无法接受。她问：“那你想怎么样？”他回答说，我想要退款，因为实在太不方便了。她又让我们等了一会儿，然后又说可以部分退款，但需要30-40天才能收到支票。我当时惊呆了。我们从来没有在希尔顿有过这么糟糕的经历，他们对待我们的方式真让人沮丧。希尔顿，我期待的更多。 （原文） Save yourself the trouble and stay ANYWHERE else. This is by far the WORST Hilton I have ever stayed at. We are Hilton Gold members that travel quite often and Hilton is always our go to. This trip was no different. My husband and I traveled from out of state (Ohio) to Raleigh, NC for a wedding. It was an 8 hour drive. Upon arrival, the hotel was a total 180 from the photos online! The entrance to the hotel was filled with potholes and gravel, cones and other construction materials. I believe they are building another hotel next door (too early to tell what the building will actually be). The outside building looked rundown and dirty but with time, weather, etc I was just hoping the inside was still nice like the photos. The hotel needs updating badly. When we checked in, we had to change our room THREE times. The first room, the sheets were not changed. They were riddled with stains and the room overall was just dingy looking and not up to par. Little did we know, they would all end up this way. Second room, stains and dried up bugs in the room. Third room, there was hair in the toilet but by this time, we were so tired and fed up we stayed since everything else was decently clean. We ran to Walmart and obtained our own cleaning supplies and thoroughly cleaned the room to our liking (which we typically do with every stay). We are aware housekeeping is only allotted so much time per room so it makes us more comfortable to clean ourselves. Several attendees of the wedding stayed at this hotel and they all had complaints about some aspect of the room. One couple literally left in the middle of the night because they spotted roaches in their room! We stayed three nights in total (8/21-8/24/25 so you know this is recent) and on the third day, we’re getting ready and packing up for check out. All of a sudden we hear a loud noise coming from the bathroom. I get up to investigate and there is water POURING through the ceiling vent all over the shelf, onto the top of the toilet, into the basin, and all over the floor. THANKFULLY we had just gotten all of our stuff out of there so there was no personal item damage. It leaked so much water the entire bathroom floor was flooded to the point the water began to enter the main room of the hotel. We went downstairs to report the issue and show them the video, the GM was not on site but the housekeeping manager was there. We spoke with her first. While she was very nice and apologized for the inconvenience, she didn’t seem all that surprised to me. She went to go check the room and the front desk associate finished the process of reporting everything and checking us out. My husband asked if he needed to explain to her the situation as well, she seemed disinterested in the whole situation and responded with “I heard most of it walking by”. She stated everything was notated and everyone would be notified and handed us the bill. We of course called Hilton customer care and was directed to the claims department and spoke with a supervisor named Jasmine. We explained the issue and she initially came back with offering us ONE COMPLEMENTARY NIGHT stay for the inconvenience. My husband said that was unacceptable given the amount of money we spent and the length of time. She said “well what would you like to happen?” And he stated I want my money back because the inconvenience has been ridiculous. She put us on hold again and came back and offered a partial refund that would take 30-40 DAYS TO RECEIVE A CHECK IN THE MAIL. I was appalled. Never have we ever had such a bad experience with Hilton and it was disheartening the way we were handled. Hilton I expected more.

（由 Google 翻译）双树酒店的服务一直都很棒。他们当时正在施工，所以停车有点困难。房间的香氛可以再清新一点。除此之外，体验很棒。 （原文） The service is always amazing at the double tree. They were working on construction, so parking was a little difficult. Rooms could use a little freshening up when it comes to fragrance. Other than that, it was a great experience.

（由 Google 翻译）酒店交通便利，靠近高速公路，购物中心和一些餐厅。目前这里正在施工，晚上很难找到停车位。我们很多人不得不把车停在餐厅旁边，离酒店入口很近。我的房间很干净，酒店也很干净。衣柜里的熨斗架掉了（安装不正确），电梯可能要等很久。 （原文） The hotel has easy access to the highway, near shopping centers, and some eateries. There is currently construction at this location, so finding parking at night is terrible. Many of us had to park on the side of the restaurant, damn near at the entrance of the hotel. My room was clean and so was the hotel. The iron holder in the closet fell (not properly installed) and the elevator can take forever.

（由 Google 翻译）房间很干净而且看起来很现代。 尽管靠近马路，但很安静。 酒店外正在进行的施工似乎限制了停车位。 前台工作人员很友好，乐于助人。 方便前往 RDU 机场。 （原文） Room was clean and looked current. Despite being close to the road it was quiet. Ongoing construction outside the hotel appears to limit parking. Staff was friendly and helpful at front desk. Convenient to RDU airport.

（由 Google 翻译）我带着一个小孩出城了，今天过得非常不顺。我的预订出了点小问题。前台小姐考验我的耐心，经理过来帮我处理。他按了几个按钮，我的一切都安排好了！非常感谢他。感谢你们让顾客更轻松，而不是更难！ （原文） I was out of town with a young child and had a very rough day. There was a glitch in my reservation. The manager stepped in while my patience was tested by the front desk lady. He pressed a few buttons and I was all set! I appreciate him. Thank you for making it easier for your customers rather than harder!

（由 Google 翻译）我很少遇到完美的酒店，但这家酒店就是其中之一。房间一尘不染。酒店的每个角落都很干净，甚至连大堂的卫生间也一样。酒店提供代客泊车服务。服务员是你见过的最友善的人！我们订的是含早餐的房间。通常我们会觉得酒店的早餐不太好，但我们决定冒险一试。他们的早餐太棒了。自助餐区有正宗的炒鸡蛋、脆培根，还有琳琅满目的水果和麦片。最后，从酒店步行即可到达许多餐厅和商店，包括Target、Five Guys、Chic Fila等等。我强烈推荐这家酒店！ （原文） It’s a rarity that I’ve encountered a perfect hotel but this was the one. The room was immaculate. Every part of the hotel was clean, even the bathrooms in the lobby. There was valet parking. The attendant is the kindest guy you will ever meet! We purchased a room that included the breakfast. Usually we find that hotel breakfast is subpar but we decided to take the risk. Their breakfast was amazing. There was real scrambled eggs on the buffet area, crispy bacon, and a full spread of fruits and cereal. Lastly, the hotel is within walking distance of many restaurants and stores, including Target, Five Guys, Chic Fila, etc. I definitely recommend this hotel!

（由 Google 翻译）只想感谢昨晚凌晨四点帮助我的员工。我岳父昨晚在Wake Med医院做了紧急手术。所以我们想着直接开车过去，但是计划泡汤了。但是你们的员工团队非常棒，在凌晨四点帮我们找到了一间完美的房间。很棒的客户服务。今天早上我们在你们的早餐区又一次享受到了美妙的体验。名叫Emoni Hardy的员工真是太棒了，她为我们做了煎蛋卷。她的客户服务很棒，以至于我们向她询问了关于Wake Med的问题。她对Wake Med非常熟悉，所以我的妻子带她参观了那里。她准确地告诉我们停车的地方。她说的太对了！！所以，如果运营总监看到了这条评论。昨晚和今天早上退房时，你们的员工都很棒。请认可他们的出色表现。感谢你们让我们度过了一个难熬的夜晚！ （原文） Just wanted to thank the staff that helped me last night at 4 am . My father in law had emergency surgery at wake med last night . So we thought we could just crash in car however that plan failed . But we had an incredible group of your employees help us find a perfect room at 4 am . Great customer service . This morning we had an another amazing experience in your breakfast area . The employee by the name of Emoni Hardy was truly amazing she made our omelets . She has great customer service to the point that we asked her a question about wake med . She was very familiar with wake med so my wife showed her the area . She told us exactly where to go to park our car . She was spot on !! So if the Director of operations reads this review . Your employees were amazing last night and this morning upon check out . Please recognize them on going above and beyond . Thank you for making our difficult night amazing !

（由 Google 翻译）办理入住时工作人员的服务很棒。虽然休息室暂时关闭，但大堂餐厅仍然提供免费早餐。 地理位置优越，步行即可到达附近的所有商店和餐厅。我很喜欢酒店正门前的龙虾卷店。 （原文） Staff was great at check in. While their lounge is closed temporarily, they still offer you a free breakfast at the restaurant in the lobby. It’s in a great location. You can walk along all of the shops and dining nearby. I love the lobster roll place right in front.

（由 Google 翻译）超级棒的酒店。这是我很久以来住过的最好的房间之一。独特的装饰和风格让它远超大多数酒店里平庸乏味的装饰。我在这里住了三个晚上。下次来罗利，我一定会再住这里！ （原文） Super nice hotel. One of the nicest rooms I’ve had in a very long time. Unique decoration and styling made it well above the average boring stuff you see in most hotels. I was there 3 nights. I’d love to stay again when I’m in Raleigh!!

（由 Google 翻译）很不错的酒店，但需要改进的地方不多。我们住的房间宽敞干净。不过连接无线网络有点费时间。另外，酒店大堂应该提供咖啡。 （原文） Very nice hotel that could make a few changes. The room we had was spacious and clean. They make it somewhat time consuming to connect to the wifi. Also, they should have coffee available in the hotel lobby.

（由 Google 翻译）房间干净整洁，布置精美。衣柜附近和浴室的灯光可以再亮一些。客房清洁人员很棒！干得好！ （原文） Clean, nicely arranged rooms. Could use more light near closet and in bathroom. Good housekeepers! Great job!

（由 Google 翻译）工作人员非常乐于助人。我们带着孩子一起旅行，需要相邻的房间。房间的位置和质量无与伦比，而且楼下有遮阳停车位，停车方便。公共区域每周六早上都会有一个农贸市场。 （原文） Very helpful staff. We were traveling with kids and needed adjoining rooms. You can’t beat the location and quality of the rooms and easy lower level / shaded parking. There’s a farmers market out in the common area every Saturday morning

2024.3.2 昨天入住酒店。环境非常好，处在小湖和高尔夫球场之间，酒店也非常新。不过晚上发现隔音不好，尤其是地板，楼上走来走去可以发出咯吱咯吱的声音，明显质量不过关。 酒店的服务人员非常友好，值得表扬👍 2024.3.3 今天发现楼上又住进了客人。下午和酒店经理打过招呼让她这两天在我们楼上不要安排客人。反正酒店空着这么多房间，没想到高估了他们的管理沟通能力。哎，半夜搬家换房间了。

（由 Google 翻译）千万别住这里。我和朋友们的入住体验非常令人失望，远低于万豪一贯的标准。 我朋友的预订是连续的，但在入住期间却被迫换房，即使工作人员当天早上确认他可以继续住在原来的房间。当天晚些时候，他被告知必须立即退房，没有任何通知。 更糟糕的是，一名工作人员在没有核实身份或进行任何安全验证的情况下就打开了他的套房门。这严重侵犯了隐私和安全。 酒店试图通过提供免费早餐来掩盖此事（前台经理称这是“我们能做的最起码的事情”），这恰恰体现了酒店缺乏问责制。 当我向经理Jiquan反映此事时，他耸了耸肩，说我朋友应该直接给他发邮件，因为他“不能谈论其他客人的事情”。对如此严重的问题做出如此荒谬的回应。 更糟糕的是，这家酒店经常缺水等基本用品，还试图向我收取每家万豪酒店都提供的免费拖鞋的费用。这是我迄今为止在这个价位的酒店里遇到的最糟糕的体验。 整个体验都显示出沟通、关怀和基本安全程序的严重缺乏。 （原文） Do not stay here. My friends and I had an extremely disappointing experience that falls far below Marriott’s usual standards. My friend had a continuous reservation but was forced to move rooms in the middle of his stay, even after staff confirmed that morning he could remain in his original room. Later that same day, he was told to move out immediately with no notice. Even worse, a staff member unlocked his suite without checking his identity or doing any kind of security verification. That’s a serious breach of privacy and safety. The hotel tried to brush it off by offering a complimentary breakfast (described by the front desk manager as “the very least we can do”) which really sums up the lack of accountability. When I brought this up with the manager Jiquan, he shrugged it off and said my friend should email him directly since he “can’t discuss matters about other guests.” Ridiculous response to a serious situation. To make things worse, this hotel is constantly out of basic items like water bottles, and tried charging me for the slippers that are complementary in every Marriott hotel. By far the worst experience I’ve had at a hotel of this price. This whole experience showed an alarming lack of communication, care, and basic security procedures.

（由 Google 翻译）这家酒店真漂亮！大堂提供免费咖啡，供应至上午晚些时候。然而，尽管应用程序显示我的数字房卡已经准备好了，我还是不得不去前台办理入住。此外，他们没有提供取消客房送餐服务的选项，而这在预订过程中是可以选择的。餐厅的菜品不错，但素食选择非常有限，而且没有纯素食选择。尽管存在这些小问题，但酒店的位置确实很美，员工也很友好，乐于助人！ （原文） This hotel is beautiful! The lobby has free coffee available until late morning. However, I had to check in at the front desk despite the app indicating that my digital key was ready. Additionally, they didn’t follow the option to opt out of room service, which was a choice during the booking process. The restaurant serves good food, but very limited vegetarian and no vegan options. Despite these minor inconveniences, the hotel’s location is beautiful and staff are friendly and helpful!

（由 Google 翻译）房间虽然没什么特别之处，但舒适干净。地理位置优越，环境清幽，酒店本身也很不错。不过，我最喜欢的还是服务。每次入住，员工都非常热情周到，乐于助人。我出发前遇到一个与酒店本身无关的问题，但员工们竭尽全力帮我解决了。每次来罗利，我们都会选择入住这家酒店。 （原文） The rooms aren’t anything extraordinary- they’re comfortable and clean. The location is great, it’s quiet, and the property is nice. My favorite thing, though, is the service. Every time I go, the staff is great and really helpful. I had an issue before my trip that had nothing to do with the hotel itself, but staff went above and beyond to accommodate me. We stay here every time we are in Raleigh.

（由 Google 翻译）我们到那里的时候，他们没有我们预订的房间（两张大床），就把我们安排到了一个房间，我的朋友们只能睡在沙发上。 我们周末很忙，因为要参加婚礼的伴娘团，所以第二天早上我们问他们是否可以暂时住在那里，他们同意了。然后我终于抽出时间小睡了一会儿。然而，当我回来的时候，我的房卡坏了，他们没核实我的身份或身份证就让我进了那个房间。（安全问题）。然后我接到一个电话，说我必须马上下去，并被告知我需要收拾好我朋友的所有东西，尽快搬到另一个房间，这毁了我的午睡，还让我不得不翻看朋友的东西。我简直不敢想象如果我没抽出时间回去住一会儿会发生什么。 然后他们没有给我任何补偿来弥补他们给我带来的不便。我因为累了要了早餐，但那绝对不够。 我预订了一家酒店，希望能获得轻松便捷的体验，结果却适得其反。绝对不推荐。 （原文） When we got there they didn’t have the room we booked (2 Queens) available for us, then put us into a room where my friends had to sleep on the couch. We had a busy weekend being part of the bridal party for the wedding so the next morning we asked if we could stay for the time being, which they agreed to. I then finally find time for a nap. however when I get back my key card doesn’t work and they let me into that room without verifying who i am or id. (Safety/security issue). I then receive a call saying I have to come down right away and am told I need to pack up all my friends stuff and move to another room asap, ruining my nap and making me go through my friends stuff. I can’t imagine what would have happened if I didn’t find the time to return for a little bit. They then don’t offer me anything for the hardships they put me through. I ask for breakfast as I was tired, but that definitely was not enough. I booked a hotel for a smooth easy experience and got the opposite. Definitely would not recommend.

（由 Google 翻译）简而言之：看来是工作人员偷了我的几个包裹。 在我抵达并准备住一周之前，我妻子打电话询问是否可以把几个包裹寄到那里（因为我是从国外来的）。她联系的人确认没问题，所有收到的包裹都会被存放在一个“安全柜”里。 我的几个已确认已送达的包裹“丢失”了，再也没有找到。而且，很明显，其中一个应该装有两双鞋的包裹被打开了，其中一双被拿走了。我找到了另一双，它就放在鞋盒里，表明它已经被从运输箱里拿走了。 同样明显的是，那里没有“安全柜”。前台旁边有一个敞开的柜子，其他包裹就放在前台后面的一个小走廊里。任何级别的员工或有权进入该区域的人都可以拿走东西。 工作人员确实尽力帮我找回了包裹，我们也找到了大部分包裹。但如果他们没能帮我找到，他们应该直接告诉我们，而不是让我跑好几次去柜台找我的包裹，结果发现有些包裹显然被偷了。最后他们只能无奈地摊手说：“抱歉，看来你们运气不好。” 这对我来说意味着几百美元的损失。 （原文） TLDR: It appears that someone on staff stole a couple of my packages. Before I arrived to stay for a week, my wife called in and asked if we could have several packages shipped there (since I was coming in from out of country). The person she talked to confirmed it was fine and that any packages received would be kept in a "secure closet". A couple of my packages which were verified to have been delivered "went missing" and were never found. What's more, it's obvious that one of the packages which should have contained two pairs of shoes was opened and one of the pairs was taken. I was able to locate the other pair which was just sitting in it's shoebox indicating it had been removed from the shipping box. It's also clear that there was no "secure closet". There was a closet next to the front desk that was left wide open and other packages were just left in a short hall behind the front counter. Any level of staff or people having access to that area could take things. The staff did try to help me find my packages and we were able to locate most of them, but if they were unable to secure my items they should have just told us that instead of me having to go back to the desk multiple times to try and find my shipments and clearly having some of them stolen. Ultimately they just threw up their hands and said "sorry I guess you're out of luck on those". This represents a couple hundred dollars of losses for me.

（由 Google 翻译）很不错的现代化酒店。去那里参加公司活动。餐厅的午餐和白天服务几乎不存在。下班后也一样。非高峰时段，前台和餐厅似乎长期人手不足。我还没拿到账单，他们就给我发了一份调查请求——我回复经理Jaquan Williams（邮件里有他的名字）说希望拿到账单就好了，结果没有回复，一片哗然……他承诺“如果任何分数低于10分，我会亲自回复”，这可不是闹着玩的。看来我的期望值有点高了。除此之外，这是一家完全可以接受的普通万豪酒店。 （原文） Nice modern hotel. Was there for corp event. Lunch and daytime service at restaurant was virtually non-existant. Same for after hours. Location seems to be chronically understaffed both at front desk and restaurant outside of peak hours. They sent me a survey request before I even got a copy of my bill - when I replied to the Manager Jaquan Williams - his name on the email - that it would be nice to get my bill, no reply, crickets.... so much for his commitment to "personally respond if anything was less than a 10" Oh well, I set my hopes to high it seems. Otherwise its a perfectly acceptable, generic Marriott.

（由 Google 翻译）虽然酒店紧邻机场，而且预计客人会搬运很多行李，但竟然没有行李员。 房间异味十足。地毯脏兮兮的。天花板上明显有污渍，但颜色却很浅。“市场”价格极其昂贵，您必须通过值机柜台付款，并与前来办理登机手续的人员一起排队等候。没有免费饮用水等基本设施。 空调简直糟透了。风很大，很难调节温度，而且味道也很难闻。 （原文） No bell person even tho it's airport adjacent hotel and people are expected to move a lot of luggage. Extremely smelly rooms. Dirty carpets. Ceiling with visible patches without color. "market" is extremely expensive, you have to pay via check-in counter and wait in a queue among people who came to check-in. No basic stuff like access to free water. A/C is absolutely ridiculous. Blowing like crazy, very hard to correct the temperature and it also smells bad.

（由 Google 翻译）这家酒店太棒了！大堂非常漂亮干净。办理入住的工作人员热情友好，乐于助人！我的房间也很漂亮干净！就连电梯都一尘不染。包含的早餐很棒，种类丰富。所有这些加起来，价格也完全可以接受！我对这次入住非常满意，下次还会选择这里，也会推荐给所有来这个地区旅游的人！作为一名独自旅行的女性，我在酒店内外都感到非常安全！ （原文） Fantastic Hotel! The lobby was very nice and very clean. The staff who checked me in was incredibly nice and helpful! My room was very nice and very clean! Even the elevators were spotless. The included breakfast was great and provided a lot of different choices. The price for all of this was completely affordable! I was very happy with my stay here, and would stay here again, and recommend it to anyone visiting the area! As a woman who was travelling alone, I felt very safe inside and outside of the hotel as well!

（由 Google 翻译）我于2025年11月在此住了一晚。总体来说还不错，但这里确实还有一些需要改进的地方（最明显的是维护方面）。我入住期间只有一部电梯在运行，有时需要长时间等待。虽然我没有获得探索者会员的升级，但至少他们满足了我的房间要求。我的房间有一些磨损，而且整个入住期间都有机械噪音，但噪音并不大，没有影响我的睡眠。酒店提供标准的凯悦早餐，包括煎蛋卷，对于这个价位的酒店来说完全可以接受。舒适的床和友好的员工都让我很满意。我不确定这里是否会成为我在这个地区的首选，但如果再次入住，我也不会感到失望。 （原文） I stayed here one night in November 2025. Overall a good stay, but there's definitely some room for improvement here (most notably maintenance). Only one elevator was functioning while I was there, there was sometimes long waits. No upgrade offered with Explorist status, but they did at least honor my room request. My room had some wear and tear issues and there was a mechanical noise the whole stay, but it wasn't bad enough to keep me from sleeping. Standard Hyatt breakfast with omelet service, perfectly okay for a hotel at this price point. Comfortable beds and friendly staff were appreciated. I'm not sure this would be my first choice in the area, but I wouldn't be upset to stay here again either.

（由 Google 翻译）酒店的入口很漂亮，大堂也还不错。 酒店远离布莱尔溪（Briar Creek）的繁华地段，隔音效果也相当不错。 房间大小合适，淋浴也很棒。 外卖价格过高。 酒店照片拍得户外座位区更像是屋顶的，这点我不太喜欢。 早餐的素食选择也非常有限。 我住的房间光线昏暗，很破旧。 我入住时申请了延迟退房，但最终没有成功。 酒店周围吸烟现象很严重，停车场里有人燃放烟花。 我可能不会再住这里了。 （原文） The entrance of the property is nice and the lobby area was ok. The property is the tucked away from the busier area of Briar Creek, and was fairly decent on the noise. The room size was good. The shower was amazing. Food to order was overly expensive. I didn't like the fact the property photos made it appear as if the outdoor seating area was more of a rooftop feature. Breakfast was also very limited for vegan/ vegetarian options. The room I stayed in was very dark and shabby. Could not get a later checkout as I had asked when first checking in. Too much smoking around the property and people were letting off fireworks in the parking lot. I probably will not stay here again.

（由 Google 翻译）大堂很漂亮！我们的房间宽敞舒适。早餐区也很不错，提供热腾腾的早餐，比如煎饼、鸡蛋、培根和土豆。亮点是他们有现点现做的煎蛋卷，你可以拿到一张纸条填写你的定制要求。不过每人限点一份。我点了一份加了切达奶酪、菠菜和火腿的煎蛋卷，味道很棒！他们还提供酸奶、燕麦片、吐司等等。 酒店很干净，除了毛巾。毛巾上沾满了各种各样的污渍。毛巾是白色的，上面可以看到血迹或者（我猜是）染发剂之类的污渍。我觉得我们浴室的镜子后面应该有灯，但是坏了。 服务真的非常差。晚上给我们办理入住的那个人动作很慢，而且看起来对什么事都漠不关心。早上给我们办理退房的那个人……甚至都没注意到我。头都没抬。什么反应都没有。但我明明就站在他面前。他完全可以抬头笑一笑，或者做个“稍等一下”的手势，或者让我稍等片刻。但他什么都没做。我尴尬地站在那里，最后还是办完了退房手续。 我会再次入住这家酒店，因为价格实惠，而且正好在我去远方的路上。所以，如果你也像我一样不太在意服务，只想找个性价比高的地方——这里是个不错的选择。 （原文） The lobby was beautiful! The room we had was nice and spacious. The breakfast area was nice as well. They provide hot breakfast like pancakes, eggs, bacon, and potatoes. One highlight is that they have an on demand omelette station. You are given a slip of paper to fill out your customizations. It’s only one omelette per person though. I ordered one with cheddar cheese, spinach, and ham. It was good! They had yogurts, oatmeal, toasts and what not. The hotel was clean but with the exception of the towels. They were stained with all sorts of spots. The towels are white and you can see where blood stains or (what I assume to be) hair dye and such. I think our bathroom was supposed to have a light behind the mirror but it didn’t work. The service is really lacking. The person who checked us in at night was very slow moving and didn’t seem bothered by anything. The person who checked us out in the morning…didn’t even acknowledge me. Didn’t look up. Nothing. But I’m standing right in front of him. Could’ve looked up and smiled, done one of those (give me a moment) finger gestures, or also could’ve told me to hold the hell up. But nothing. I’m standing there awkwardly, but eventually got checked out. I’d stay here again because the prices are good and it’s on the way to my far off destinations. So if you’re like me who doesn’t really care about the service and want a place with value comparatively for what you paid- this is a decent choice.

（由 Google 翻译）地理位置优越，方便我在这个地区做我想做的事情。早餐很棒，有现点现做的煎蛋卷和许多其他美味的早餐选择。房间舒适安静。 （原文） Nice location for the things I wanted to do in the area. The morning breakfast was great was made to order omelettes and lots of other good breakfast choices. Rooms are nice and quiet.

（由 Google 翻译）前台小姐太棒了。 我们从加州圣地亚哥飞过来，飞了5个小时，又累又饿。正如我所说，我们办理了入住，前台小姐的服务非常好。我们不得不自己买了爆米花、汤、薯条之类的零食，正准备用微波炉加热汤时，却发现里面有两条变质的热狗。太糟糕了。加热汤之前，我们不得不先清洁并消毒微波炉。 第二天早上，“免费早餐”毫无味道，两个粗鲁的西班牙语女士负责，说着一堆种族主义言论和反美言论，这真的是凯悦酒店吗？ 我会说西班牙语，也听得懂西班牙语。 再也不会去这家酒店，也不会再去其他任何凯悦酒店了。 （原文） Front desk lady was awesome. We arrived from San Diego CA, 5 hours flight kind of tired and starving. We checked in like I said the front desk Lady was extremely good. We had to buy snacks like Pop corn, soup, chips etc, as we were ready to heat our soups in the microwave, we found 2 spoiled hot dogs inside. Terrible. Before we heat our soups we had to clean and sanitize the microwave. Next morning, the "free breakfast" tasteless, 2 spsnish speaking rude ladies running it talking a lot of racist stuff and a lot of stuff against the US really Hyatt? I do speak and understand Spanish. Never again to this or any other Hyatt.

wi-fi、早餐、停车场、这些基本的服务都需要钱

（由 Google 翻译）位置不错，酒店大堂看起来很棒。酒店里的星巴克服务不太热情，但酒店员工很友好。房间还可以，只是我房间里的开关看起来很奇怪，开关有点困难，因为它几乎要脱落或安装不正确。我以前从未在酒店遇到过这种情况，所以评分较低。 （原文） Location was good, the hotel looks great in the lobby. The Starbucks located in the hotel was not very hospitable but the hotel staff were nice and friendly. The rooms were ok, the switches in my room looked very odd and was a little hard to turn on and off because it was almost coming off or incorrectly installed. I have never seen this before in a hotel hence the lower review.

（由 Google 翻译）这是一家很不错的酒店，就是价格有点贵。如果房间里能有一台像样的咖啡机就更好了，尤其是考虑到你付的钱。不过楼下有一家星巴克，我猜他们肯定不想抢走他们的生意。我不太喜欢星巴克的咖啡。楼下的酒吧很棒，虽然总是客满，但服务确实不错。 （原文） This is a very nice hotel that is very pricey. It would have truly been nice to have a decent coffee maker in the room especially for the money that you pay but I guess since there's a Starbucks downstairs they wouldn't want to take away their business. I'm not a particular fan of Starbucks better coffee. The bar that was downstairs was awesome it was always full but you did get good service.

（由 Google 翻译）工作人员很棒！非常友好周到。房间干净现代，床也很舒服。地理位置便利，去市中心各处都很方便。我唯一的抱怨是有点吵。房间隔音效果不好，也没有其他隔音措施。我能听到走廊和隔壁房间的人说话。除此之外，住宿体验很棒！ （原文） Staff was great! Very friendly and attentive. The rooms were clean, modern and the bed was comfortable. Convient locations and easy to get all over the downtown area. My one complaint is that it was noisy. The rooms do not have much insulation or anything to dampen acoustics. I could hear the people in the hall and the rooms next to me. Otherwise the stay was great!

（由 Google 翻译）非常棒的体验！克里斯从机场接我，还给了我很多酒店信息！车程快捷舒适。 他给我的第一印象非常好！之后我很快就受到了热情接待，并拿到了房间钥匙，房间非常干净舒适。我强烈推荐这家酒店！ （原文） Great experience! I was transferred from the airport by Chris and was given lots of hotel information! The ride was quick and smooth. He was a fantastic first impression! I was then greeted quickly and given the key to a very clean and comfortable room. I’d recommend this hotel!

（由 Google 翻译）我选择这家酒店是因为它评价好，而且地理位置优越，就在罗利市。可惜的是，由于一位家庭成员突发疾病，我不得不取消预订。酒店方面待人热情周到，专业高效，并迅速解决了我的问题。我尤其要感谢Laronte Bryant、Bridget以及酒店前台的各位女士。感谢你们的耐心倾听和悉心照顾！ （原文） I chose this hotel for the reviews and location in Raleigh. Unfortunately I had to cancel the reservation due to an unexpected family member's health event. I was treated with compassion, professionalism, and a quick resolution. I especially want to thank Laronte Bryant, Bridget, and the ladies at the hotel desk. Thank you for listening and taking care of me!!

（由 Google 翻译）选择罗利万豪市中心酒店是因为它离红帽露天剧场的约翰·传奇演唱会很近。代客泊车员建议我们自己停车以节省一些费用。前台的卡拉布非常棒。虽然他上任不久，但他给了我们很多餐饮和其他活动的建议。退房时无线网络系统出了故障，但前台的马库斯帮我们处理了礼品卡。 （原文） Chose the Raleigh Marriott City Center because of it close proximity to the RedHat Amphitheater's John Legend concert. The vallet suggested that we self park to save a few dollars. Calab at the front desk was amazing. Being fairly new to the position he gave plenty of suggestions for dining an other activities. Even though the wireless system was down at check-out Marcus at the front desk helped to process our gift card.

（由 Google 翻译）因参加会议入住。体验喜忧参半： - 优点：大堂漂亮，地理位置优越，位于市中心，早餐服务人员非常友好。 - 缺点：后勤方面存在一些问题（会议室上锁，而且一开始没有延长线），维护方面也存在问题（10楼漏水），而且楼里很冷。餐厅需要改进；热菜端上来的时候是冷的（不过服务员态度很好）。 酒店很有潜力，但管理层需要更加积极主动。 （原文） Stayed for a conference. Mixed experience: - Pros: Beautiful lobby, great downtown location, and incredibly friendly breakfast staff. - Cons: Logistical issues (locked conference rooms and no extension cords to start), maintenance problems (flooding on the 10th floor), and the building was cold. Restaurant needs improvement; hot items were served cold (serving staff was great though) Great potential, but management needs to be more active.

（由 Google 翻译）非常不错的商务酒店。房间和装饰略显陈旧，但功能齐全。贵宾休息室提供早餐，是典型的美式酒店自助早餐。房间宽敞，并配备了电源和USB-C接口。 （原文） Perfectly nice business hotel. The rooms and decor are dated and somewhat worn, but perfectly serviceable. The VIP lounge has breakfast that is the typical American hotel breakfast buffet. Rooms are spacious and have been updated with power and USB-C ports.

（由 Google 翻译）这家酒店破旧不堪，急需翻新。 我尽量避免入住这家酒店，而是尽可能选择隔壁的万豪酒店。据说，除非你在办理入住时特别要求，否则他们不再打扫房间或更换毛巾，即使你住了好几晚也不例外。水槽里没有热水，但淋浴的水最终会变热。 这次入住期间，浴室的储物空间也很奇怪——根本没有储物空间，他们只好在房间里放了一张桌子来放毛巾。 （原文） The hotel is rundown and badly in need of renovation. I try to avoid this hotel and stay next door in the Marriott where possible. Apparently they stopped cleaning the rooms or changing towels unless you explicitly ask when you check in even if you're there for multiple nights. No hot water in the sink but shower would eventually warm up. One of the odd things this time was the bathroom storage - there wasn't any so they had a table in the room where towels were kept.

（由 Google 翻译）我的婚礼在罗利市中心举行，喜来登酒店对我们的团队来说简直是完美的选择。销售协调员杰夫帮我安排了房间，并在整个过程中不断向我通报最新情况。不仅他非常热情周到，所有工作人员也都乐于助人。咖啡馆的咖啡师还记得我们，而且隔壁的Jimmy Vs餐厅也成了我们大多数人聚集的地方。食物和饮料都非常美味，这当然也让我们感到欣慰。感谢喜来登团队让我们的婚礼周末格外特别！ （原文） I had my wedding in downtown Raleigh and the Sheraton was the perfect accommodation for my group. Jeff, the sales coordinator, helped me set up a room block and kept me updated throughout the process. Not only was he extra accommodating, but so was the entire staff. The barista at the cafe remembered our group and Jimmy Vs, the adjoining restaurant, turned out to be the spot most of us congregated to. Didn’t hurt that the food and drinks were delicious. Thanks for the Sheraton team for making our wedding weekend extra special!

（由 Google 翻译）作为一名飞行员，我住过很多酒店，这家酒店确实需要翻新一下。尤其是客房浴室。我房间的浴室脏得要命，而且不太干净。地板上有头发，浴缸旁边还有一滩水。墙缝泛黄，马桶也很脏。印象很差。我知道这些地方有标准的清洁程序，但我不确定他们是否严格执行，如果真的执行了，我也说不准。这么说吧，你的白袜子在这种地板上穿久了就变白了。好消息是，喜来登酒店只需适度翻新，并稍微注意一下细节，就能解决这个问题。 （原文） As a pilot I stay at a lot of hotels and this one is in need of a refresh. Specifically guest room bathrooms. The one in my room was horribly grungy and not very clean. There were hairs on the floor and a puddle of water beside the tub. the grouting was yellowed, the commode was grungy. Not impressed. I know these places have standard procedures for cleaning but I'm not sure they're being followed and if they are I couldnt tell. Put it to you this way; your white socks wont be white long on these floors. Good news is that sheraton can fix this stuff with a modest refresh and a little attention to detail.

（由 Google 翻译）我敢肯定这里曾经很漂亮。显然他们正在努力更新，但还有很长的路要走。我们的房间很不错，但听其他客人说他们的房间没有更新。停车很方便，但我觉得很贵。每天24美元。 （原文） I'm sure at one time this was a beautiful facility. It's clear they are trying to update but there is a long way to go. Our room was nice, but heard from other guests that their room wasn't updated. Parking is easy but expensive in my opinion. $24 a day.

（由 Google 翻译）我联系不上前台，打919报警电话问一个只有酒店员工才知道的简单问题。他们把我转接到呼叫中心，然后像人工智能一样一遍遍重复我的名字。希尔顿联系当地前台和真人客服都没问题。看来是喜来登的客服代表在耍我。祝你好运。 （原文） I could not contact the front desk for a 919 phone call to answer a simple question that only the staff on site would know. They transfer me to a call center and kept repeating my name over and over like a AI. Hilton has no issues contacting the local front desk and a real person. Sounds like AI was Sheratons rep running me in circles. Good luck.

（由 Google 翻译）房间脏得要命，床也极其不舒服。我们换了房间，结果还是一样糟糕。空气质量很差。大堂的档次和房间的档次完全不搭。早餐难以下咽。楼梯在建筑外面，像个洞穴一样，到处都是蜘蛛。如果你不喜欢他们的玻璃电梯，那就只能忍着了，因为楼梯实在太差劲了，我只能给它打最低分。 （原文） The rooms were filthy. The beds are so very uncomfortable. We had to switch rooms and it was still gross. The air was bad. The lobby definitely doesn't match the quality of the rooms. The breakfast was barely edible. Their stairs are on the outside of the building and are cave-like with tons of spiders. If you don't like their glass elevators, you're going to have to suck it up because I couldn't score less on the stairs.

（由 Google 翻译）房间真是太棒了，是我住过的最好的房间之一。然而，早餐的食物没有达到我的预期。我的鸡蛋是冷的，我不得不把它们退回去。当我点煎饼并要求无糖枫糖浆时，我不得不费力地找人拿来一包藏着的。大多数提供枫糖浆的地方除了普通的枫糖浆外，还会提供无糖的枫糖浆。 （原文） The room was absolutely fantastic. One of the best I have ever stayed in. However, the food in the morning did not meet my expectations. My eggs were cold and I had to bring them back. When I got pancakes and asked for sugar-free maple syrup, I had to hunt people down to bring out a hidden batch. Most places that have maple syrup offer, sugar-free along with the regular kind.

（由 Google 翻译）由于航班延误，我们抵达时已经凌晨一点多了，精疲力竭，带着两个睡眼惺忪、烦躁不安的幼儿。工作人员立即伸出援手，立即为我们安排了房间，还免费提供水、果汁、佳得乐和零食，帮助我们疲惫的家人安顿下来。房费包含的早餐、露台用餐、泳池和漂亮的房间都非常棒。一定会再次入住这里。 （原文） We arrived exhausted from our delayed flight, past 1 am, with two sleepy and cranky toddlers. The staff immediately offered help, got us our room immediately, and gave us water, juice, Gatorade and snacks on the house to help our exhausted family settle into our room. The included breakfast, patio dining, pool, and beautiful rooms were all amazing. Will definitely stay here again.

（由 Google 翻译）达勒姆希尔顿逸林酒店 (Embassy Suite Hotel) 绝对令人惊艳。 酒店拥有宽敞的大堂，每天早晨提供免费早餐。 酒店还设有一间相当大的酒吧，晚上可以享用一两杯鸡尾酒。 酒店员工非常出色，我要特别感谢 Ashlee Robbins 的协助，确保我们入住愉快。 我们的房间非常宽敞，包括两间客房、一间小厨房和一间全尺寸浴室。 我强烈推荐这家酒店。 （原文） The Embassy Suite Hotel by Hilton in Durham is truly stunning. The hotel features a spacious lobby that offers complimentary breakfast each morning. There is a fairly large bar available for enjoying a cocktail or two in the evening. The staff was exceptional, and I would like to extend a special thank you to Ashlee Robbins for her assistance in ensuring our stay was enjoyable. Our accommodation was quite spacious, consisting of two rooms, a kitchenette, and a full-sized bathroom. I would strongly recommend this hotel.

（由 Google 翻译）上周末我参加了 Embassy Suites 酒店的晚宴，服务非常棒。Sarah 和 Summer 尤其热情周到，确保宾客们宾至如归。Summer 的热情好客尤其令人敬佩——她第二天还记得我们谈话的细节，并且在我非常困难的时候给予了我真诚的关怀。真是无微不至的款待！ （原文） I visited the Embassy Suites evening reception this past weekend, and the service was excellent. Sarah and especially Summer went out of their way to make sure guests felt welcomed. Summer’s kindness stood out—she remembered details from our conversation the next day and treated me with genuine care during a very difficult time. Exceptional hospitality!

（由 Google 翻译）我的房间是总统套房，地板一点也不干净。地板和淋浴间的地板上到处都是头发。淋浴间的旋钮坏了。第二天早上，早餐区看起来很拥挤。所以我们最终只在房间里待了大约8个小时就决定离开。入住期间感觉不再舒适。 （原文） My room was the presidential suite, and the floors were not clean at all. There was hair all over the floors and shower stall floor. The Knob on the shower stall was broken. The breakfast area looked crowded the next morning. So we ended up staying only about 8 hours total in room and decided to leave. It no longer felt comfortable during our stay.

（由 Google 翻译）Mai 和 P.K. 太棒了！他们帮我们安排了商务会议，还额外帮忙准备了生日蛋糕和宠物用品。强烈推荐！ （原文） Mai and P.K. We’re fantastic- Helped us with business meeting. They took extra steps to assist with Birthday cake and pet arrangements. Highly recommend

（由 Google 翻译）房间很棒。维护得很好，干净整洁。现代风格。地毯保养得很好。床垫较新。大楼西侧的景色很棒。前台工作人员Diedre非常优秀！热情好客，能力出众，而且非常乐于助人。这家酒店和入住体验都没有任何缺点。如果我再来罗利，我一定会住在这里。 （原文） Room is great. Well maintained and clean. Modern. Carpet is well maintained. Newer mattresses. Wonderful view on west side of the building. Front desk staff Diedre is top notch! Welcoming, highly competent, and truly helpful. Nothing negative about this property or experience. If I am ever back in Raleigh, this is where I will stay.

（由 Google 翻译）我们的住宿体验很棒，价格也很实惠。所有要求都得到了满足，工作人员也非常友好。我只想换一下早餐，但这可能是公司的问题。除此之外，一切都很棒，包括能够使用我们的应用程序。感谢您的热情款待。 （原文） Our stay was great and very affordable. Every request was met and the staff is very friendly. I would only ask to switch up the breakfast, but that maybe a corporate issue. Other than that, everything was wonderful including being able to use our app. Thank you for your hospitality.

（由 Google 翻译）一句话，嗯。 房间很干净，但床特别不舒服。虽然位置便利，但噪音很大。我们能听到格伦伍德大道上摩托车飙车的声音，还有凌晨1点到3点之间其他酒店客人醉醺醺地回到房间的声音。酒店的意义在于睡觉，而那天晚上我们几乎一夜没睡。这是我在汉普顿酒店最糟糕的经历。 （原文） In a word, Meh. Room was clean but bed was exceedingly uncomfortable. While the location was convenient, it was very noisy. We could hear what sounded like motorcycles drag racing on Glenwood Ave in addition to other hotel guests returning to rooms between 1-3am drunk and loud. The whole point of a hotel is to sleep and we got almost none that night. Worst experience I can remember at a Hampton.

（由 Google 翻译）这是一家标准的汉普顿酒店，没什么特别的，但比附近的Homewood Suites要好。地理位置优越，附近有很多餐饮场所。房间里的空调温度控制不好，一些浴室用品需要维修或更换。总的来说，这是一个比一般酒店更好的住几天的选择。 （原文） It’s a standard Hampton, nothing too fancy but better than the Homewood Suites nearby. Location is great as it’s nearby many food and drink options. In the room the AC couldn’t hold the temperature and some of the bathroom items were in need of repair or replacement. Overall, it’s a better than average option to stay a few days.

（由 Google 翻译）这是我们第一次入住这家 HI 酒店，以后还会再来。房间干净舒适，酒店维护得很好。前台员工非常友好热情，而且地理位置也很好，靠近我们在罗利这个地区的需求。 （原文） Our first time at this HI property and we will be back for future visits. Clean, comfortable rooms and we'll maintained property. Associates at the front desk as very friendly and helpful and location is close to our needs in this area of Raleigh.

（由 Google 翻译）地理位置优越。房间干净整洁。工作人员友好热情。早餐也不错。停车场光线充足。 （原文） Great location. Room was nice and clean. Staff were friendly and helpful. The breakfast was good too. Well lit parking lot.

（由 Google 翻译）这是一次很棒的住宿！我们有一间带折叠沙发床的特大号床套房。大厅的尽头，没有任何骚动。 游泳池真是太棒了，尤其是对我的孩子们来说。免费早餐棒极了！前往当地场所、博物馆和许多其他地方都很方便！肯定会再次留在这里！ （原文） This was an awesome stay ! We had a king suite with a pullout sofa bed . At the end of the hall, no disturbances. The pool was a blast , especially for my kids. And the complimentary breakfast was awesome ! Convenient to a local venue , the museum and many other things ! Will stay here again, for sure !

（由 Google 翻译）感谢出色的员工，我们的住宿体验非常棒！Nicole 高效地办理了我们的入住手续，当我询问是否有可用的游戏包时，她非常乐于助人，提供了游戏包，这让我们松了一口气。Andrew 准时到达机场接机，而且非常友好，让我们的交通非常便捷。非常感谢 Josh，他非常热情周到，帮我取回了不小心落在班车上的手机。 房间一尘不染，考虑到我与客房服务团队的密切合作，我对此深表感谢。他们对清洁的执着非常出色。强烈推荐！ （原文） Our stay was excellent thanks to the amazing staff! Nicole handled our check in efficiently and she was so helpful in providing a pack and play when I asked if one was available, which was such a relief. Andrew was prompt with airport pickup and very friendly, making our transportation hassle-free. Huge thanks to Josh, who was super accommodating and helped me retrieve my phone after I accidentally left it in the shuttle. The room was spotless, which I truly appreciate given my experience working closely with housekeeping team. Their commitment to cleanliness really stood out. Highly recommend!

（由 Google 翻译）这是我们当地的酒店。房屋装修期间我们住在这里，家人/朋友来访时也住在这里。房间干净，服务很棒。唯一不太理想的体验是泳池水浑浊，而且经常没有毛巾。但总的来说，我们很高兴附近有这家酒店！ （原文） This is our local hotel. We stay here during home renovations, and family/friends stay here when they visit. The rooms are clean, the service is great. My only less-than-ideal experience has been that the pool water is cloudy and there aren't often towels in there. But overall, we appreciate having this option nearby!

（由 Google 翻译）酒店位置优越，靠近机场，提供便捷的班车服务。周边餐饮和购物场所众多。员工服务热情周到，每次互动都面带微笑。早餐新鲜丰盛！房间宽敞舒适，床铺柔软。下次来罗利/达勒姆地区，我们一定会再次入住这家酒店！ （原文） The location is near the airport with prompt shuttle service. Many dining and shopping spots. The staff was remarkable! They greeted us with a smile at every interaction. The breakfast was fresh and plentiful! Rooms are very spacious with comfortable beds. Absolutely will be the place we return to on our next visit to the Raleigh/Durham area!

（由 Google 翻译）这是一家顶级的汉普顿酒店。接待员谢伊简直太棒了！她完美诠释了前台接待员的优秀品质，值得称赞！她面带微笑，热情周到地为每位旅客提供各种贴心服务和便利设施。（她甚至还笑着挥手示意我们合影。）服务真是无可挑剔！ 酒店的装潢非常漂亮——比一般的汉普顿酒店要好得多。 清洁人员也棒极了！我们的房间干净得令人难以置信。空气清新。床和枕头都很柔软。很棒的酒店，甚至令人难忘。 （原文） This is a top tier Hampton. The hostess, Shay, was absolutely amazing. She is the epitome of what it means to excel in the position of front desk and she should be praised! She offered every kindness and amenity to each traveler with a smile and enthusiasm. (She even smiled and waved for a photo.) Incredible customer service! The hotel decor is beautiful - nicer than an average Hampton. The cleaning staff is amazing too! Our room was SO CLEAN it was phenomenal. The air was fresh and clean. The beds and pillows were soft. Great hotel. Memorable, even.

（由 Google 翻译）我给了四星，因为我的入住体验并非完美，但也非常接近完美。我于2025年10月24日那个周末入住。入住体验很棒，服务也非常好！（谢谢Shay！）房间宽敞、干净，床也很舒服。唯一的问题是我的轮椅太大，进不了浴室。不过酒店确实有可以放进浴室/淋浴区的小型轮椅可供使用。 （原文） I gave four starts because my stay was not perfect, but it was close to it. I stayed the weekend of October 24, 2025. I stay was great and service was excellent!!!! (Thanks Shay!!!!). Room was spacious, clean and bed was comfy. The only problem was that my wheelchair was too big to fit into the bathroom. The hotel did have smaller wheelchairs available for use that would fit into the bathroom / shower area.

（由 Google 翻译）因工作在这里住了一周。前台工作人员非常专业、热情周到，而且随时都能提供帮助。欧陆式早餐很方便，酒店的班车也很有服务。司机们都很友好礼貌。附近就有一个购物中心，步行即可到达，方便吃饭和购物。强烈推荐！ （原文） Stayed here for a week for work. The desk staff were on point, accommodating, and always available. The continental breakfast was convenient as well as their shuttle van. The drivers are all friendly and polite. There is a nearby shopping center within walking distance for food and shopping. Definitely recommend!

（由 Google 翻译）我们傍晚时分抵达，以为已经预订了房间——结果并没有！幸好，这并不影响入住。总经理西布雷娜·戴维斯热情接待了我们，很快就帮我们安排了一间舒适的房间。酒店很棒，房间干净舒适，设施齐全。下次来这附近我们一定还会入住。 （原文） We arrived in the late afternoon, believing that we had a reservation -- but we didn't! Thankfully, it didn't matter. GM Cybrena Davis took great care of us, and we were soon settled in a comfortable room for the night. Great property, clean, comfortable well appointed rooms. We'll definitely come back when we're in the area.

（由 Google 翻译）这家酒店真漂亮。我们的房间真是漂亮极了。房间非常干净，前台也很乐于助人。可惜没有自动售货机。而且我没有仔细看泳池在室外，没有热水浴缸。 （原文） This is a beautiful hotel. Our room is absolutely gorgeous. It’s very clean and the front desk is very helpful. I was disappointed to find no vending machines. And I didn’t read carefully that the pool was outdoors with no hot tub.

（由 Google 翻译）我们在该地区游览了几天，在这里度过了愉快的时光。虽然它与我住过的其他凯悦酒店相比略逊一筹。首先，冰箱是迷你冰箱，制冷效果不佳，无法存放我的药物，我不得不把药留在前台，这很不理想，因为我更希望自己能更好地保管药物。此外，这家酒店比我平时遇到的噪音更大。我们经常能听到电梯的声音，尽管我们并不靠近电梯。此外，我们还能听到隔壁浴室里的各种细微声音。不过，酒店很干净，工作人员也很友好。 （原文） We had a nice stay here while visiting the area for a few days. Though it wasn't quite up to par from other Hyatt Places I have had the ability to stay at. For one, the refrigerator was a mini fridge that was not very cool, which doesn't work for my medications and had to leave them with the front desk, which is not ideal, as I'd rather have better control on possession of my medications. Also, the hotel was nosier than I usually experience. We could hear the elevator frequently, even though we didn't border the elevator. Also, we heard all sorts of details of what was occurring in the bathroom next door. Though the place was clean and the staff was very friendly.

（由 Google 翻译）非常棒的酒店。我们上周晚些时候从外地来，住了几个晚上。房间和床都很舒服。酒店附近步行范围内没什么特别的，不过打Uber很方便。白班的年轻女士（来自皇后区）和夜班的经理兼调酒师（他说他27岁）都非常友善热情。和他们聊天很愉快，他们尽力满足我们的任何需求，每次我们走过去他们都面带微笑。下次还会选择这家酒店。👍🏻 （原文） A very nice hotel. We were in from out of town and stayed a few nights late last week. Rooms and bed were very nice. There isn’t much around the hotel within walking distance, but Uber was easy to access there. The young lady on the day shift (from Queens) and the manager/barkeep at night (said he’s 27) were insanely nice and friendly. Wonderful to talk to, accommodating with anything we needed, and smiling every time we walked up. I would stay here again. 👍🏻

（由 Google 翻译）本来想多逛逛周边，但因为只是过夜，而且天黑下雨，所以没能好好探索一下。工作人员非常友好热情。房间大小适中，我们住的是一张特大床带沙发。房间里还有微波炉、咖啡机、冰箱等等。我最不满意的就是浴室。洗手池在马桶和淋浴区外面，我非常不喜欢这种设计。而且卫生间/淋浴间的照明很差，淋浴设施也一般。除此之外，酒店位置很好，而且看起来还有个不错的健身房。 （原文） Would have liked to explore the area a little more but it was just an overnight, dark and rainy. The staff were very friendly and helpful. The rooms were quite a good size, we ha a king with sofa. It also had a microwave, coffee maker, fridge, etc. My main complaint was the bathroom. It was one of those where the sink was outside the toilet and shower area and I am so not a fan of that. Plus the lighting in the toilet/shower room was poor and the shower itself was just fair. Other than that, the place itself was well located and it seemed to have a nice gym

（由 Google 翻译）酒店非常非常干净，但床实在太糟糕了，我们的马桶整晚都在冒泡，冰箱也坏了。而且这个谷歌页面也很具欺骗性，主图（凯悦发布）里好像有泳池和热水浴缸，但热水浴缸已经被填满了。所以，如果你想要一个带大泳池的酒店，还是另找吧。 （原文） The hotel is very very clean however the beds are truly awful, our toilet bubbled all night and the fridge didn’t work. Also this Google page is deceptive as if shows a pool and hot tub in its main pictures (posted by Hyatt) however the hot tub has been filled in. So if you are wanting a hotel with a significant pool area go stay somewhere else.

（由 Google 翻译）酒店不错，早餐很棒。房间干净，停车位充足，员工非常友好。早餐热腾腾的，味道好极了。 （原文） Nice hotel with an awesome breakfast. Rooms are clean, parking was ample and staff was very friendly. Seriously the breakfast was hot and tasty.

（由 Google 翻译）住宿还行，价格也不贵。 优点：员工友好，早餐是标准价格，包含在房费里。 缺点：和许多其他标准酒店一样，房间隔音效果不好。我甚至能听到楼上有人上厕所时，墙里的水管里流水的声音。 （原文） A ok place to stay, and not too expansive. Pro: friendly staff, breakfast is standard and included. Con: Like many other standard hotels, the room has no soundproofing. I could even hear water running through the pipes in the wall whenever someone upstairs used the bathroom.

（由 Google 翻译）我们在这里的住宿体验非常完美。我们已经住过好几次了，每次都体验非常好。这家复古汽车旅馆氛围很酷，员工友好热情，房间干净舒适，酒吧很棒，户外空间时尚，早上还有美味的免费咖啡。Delany 是一位热情友好的员工，她帮我找到了前一天丢失的水瓶，确保了我们住得愉快。谢谢 Delany。 （原文） Our stay here was perfect. We have stayed a few different times now and have always had very good experiences. This retro motel has cool vibes, friendly staff, clean & comfortable rooms, a great bar, stylish outdoor space, and delish complimentary coffee in the morning. Delany was a cheerful and helpful staff person who helped me find a water bottle l lost the day before and made sure our stay was good. Thanks Delany.

（由 Google 翻译）莎拉是一位技艺精湛的调酒师！我们看了菜单，问了一个问题，就知道来对了地方！各种风味巧妙融合，味道绝佳！菜单会根据季节变化。我们已经在计划下次光顾了，等冬季特调鸡尾酒上市后再去。 （原文） Sarah is an amazing mixologist / bartender! We saw the menu, asked one question and knew we were in the right spot! The interesting mix of flavors were blended so well! There are changes to the menu with the seasons. We are already planning our next visit, after the winter special cocktails are on the menu.

（由 Google 翻译）长叶酒店氛围很棒，干净时尚，步行即可到达罗利市中心的众多好去处（晚上散步非常安全，大多数酒吧和餐厅都在步行5-10分钟以内）。房间一尘不染，我喜欢这里复古与现代的结合。酒店的酒吧是一大亮点，提供美味的鸡尾酒（比如Big Pickle Energy），氛围舒适悠闲。我一定会再次入住这里！ （原文） The Longleaf Hotel has such a great vibe, clean, stylish, and super walkable to so many good spots around downtown Raleigh (and it is perfectly safe to walk around at night and most bars and restaurants are within 5-10 min walk). The rooms were spotless, and I loved how everything felt both retro and modern. The hotel bar is a real highlight with the amazing cocktails (try the Big Pickle Energy) and a cozy, laid-back atmosphere. I’d definitely stay here again!

（由 Google 翻译）最近在罗利发现了这家可爱又复古的酒店。它离市中心很近，工作人员让人感觉像家人一样！前台的Delaney服务很棒，每天早上都面带微笑。强烈推荐这家酒店给所有在罗利/市中心住宿的人。一定会再来住的！ （原文） Recently found this cute and retro hotel in Raleigh. It is so close to downtown, and the staff made you feel like family! Delaney was great at the front desk and a smiling face every morning. Would so recommend this hotel for anyone staying in the Raleigh/Downtown area. Definitely will stay here again!!!

（由 Google 翻译）我和女儿来罗利是为了看Billie Eilish的演唱会，还要去自然历史博物馆。这附近其他酒店都订满了，但我运气不错，订到了长叶酒店（Longleaf）最后几间房。真是太幸运了！我承认，住在一家老旧的汽车旅馆让我有点紧张，但这家酒店真是太棒了！！翻新/改造得很棒，员工服务也超级好，房间布置也很漂亮。我绝对会推荐这家酒店！！ （原文） My daughter and I came to Raleigh for the Billie Eilish concert and to go to the Natural History Museum. Every other hotel in the area was sold out, but I lucked out and got one of the last rooms at the Longleaf. SO glad I did! I will admit I was slightly nervous to stay at an old motel, but this place is WONDERFUL!! The renovation/conversion is well done, the staff is beyond great and the rooms are nicely appointed. I would definitely recommend this place!!

（由 Google 翻译）这家精品酒店位于市中心入口处，是理想的下榻之所。酒店采用焕然一新的中世纪建筑风格，氛围极佳，大堂酒吧也十分出色。员工服务周到。酒店位置靠近市中心入口，如果您的房间面向主干道，清晨可能会受到汽车噪音的影响。 酒店仅在大堂每日供应咖啡。 （原文） Located at the entrance of downtown, this boutique hotel is a great place to stay. Revived, midcentry architecture gives it a great vibe and the lobby bar is spot on. Great staff. It's location is close to the entrance to downtown and auto noise is apparent in the AM if your room faces the main road. Coffee is served daily in the lobby only.

（由 Google 翻译）评价很到位！床/房间超级舒适、干净。睡眠体验简直是梦幻。客户服务10/10，前台的姑娘们热情好客，信息丰富。酒店提供的步行指南一流，地理位置也很棒。下次来一定还会再来的！一定要去休息室体验一下“想办法解决”！我还在那里摸了一只小狗，真是太开心了。🥰 （原文） The reviews are on point! Super comfortable, clean, beds/rooms. Sleeping was a dream. Customer service 10/10, girls at reception were super welcoming and informative. The walking guide the hotel provides is top notch, great location. I will definitely be back my next visit! Make sure to try "Figure it out" in the lounge! I also got to pet a pupper there, it really made my day. 🥰

（由 Google 翻译）设计精美，现代装饰，贴心周到。免费瓶装纯净水是一大福利。房间提供宽敞的办公桌空间，包括两张独立的办公桌，方便商务出行。 唯一不足：淋浴水压较小。 （原文） Beautifully designed with modern decor and thoughtful touches. Complimentary bottled purified water is a nice perk. The room offers generous desk space, including two separate desks, making it especially convenient for work travel. Only downside: the shower water pressure is on the weaker side.

（由 Google 翻译）我几乎从不这样做，但我可以肯定地说，我再也不会住这家酒店了。 酒店本身装修精美，设计和家具都很时尚。然而，我住酒店是为了享受宁静的私人空间和良好的睡眠，但这四晚我都没能享受到。 第一晚：我被安排在三楼，可以俯瞰钟楼。钟楼真漂亮。我觉得自己很幸运。我发现衣柜边缘有头发（如图所示），但我想没关系，用毛巾擦一下就行了。早上6点30分，我被窗外卡车的巨响吵醒。结果我很幸运，那天早上美国食品公司送货到酒店，卡车在门口停了一会儿卸货，然后留下卡车继续开着去取冰箱里的东西。噪音太大了，以至于来给我换新房间钥匙的前台工作人员都说我房间门口的噪音太大了。为了更安静，我被换到了六楼。 第二晚：可能是前一天太累没注意到，钟楼从早上8点开始整点报时。酒店网站和入住登记都没有提到这一点。8点不算早，但闹钟定在9点，会多睡一个小时，这确实早了点。如果早知道早睡，我肯定会早点睡，这样醒得早一点应该没问题。 第三晚：睡得很好，直到早上7点，我被天花板上每隔十分钟掉落一次的声音吵醒，持续了半个小时。听起来像是楼上房间里有什么东西周期性地被撞倒了。 第四晚：晚上看到北卡罗来纳州立大学的学生在街对面的钟楼旁集会，担心会吵到整晚。谢天谢地，他们9点就结束了！舒服地睡了一觉后，6点20分，我被隔壁房间孩子和家长们吵闹的声音吵醒，因为连接门下面有一块空地。 这家酒店隔音效果差到不行。我每晚都睡不着觉。如果一定要住的话，我建议你周一到周三入住，要一个高楼层的房间，而且不要隔壁房间，不过我不会再来了。祝你好运！ （原文） I almost never do this, but I can confidently say I will never stay at this hotel ever again. The hotel itself is nicely renovated and stylish with the design and furniture. However, I stay at hotels for the peaceful private space and good sleep, both of which were not had in the four nights I was there this week. Night 1: I was put on the third floor overlooking the bell tower. Beautiful tower. Thought I was so lucky. Discovered hair along the edges of the closet (pictured) but I figured it’s okay, I’ll just run a towel along the edge. Woken up at 630am by insanely loud truck rumbling outside my window. Turns out I was so lucky it was the morning US foods delivers to the hotel and it stops out front for a while to unload everything but leaves the truck running for the fridge items. It was so loud that the front desk person who came to give me a new room key commented how loud it was from my room doorway. I was moved to the sixth floor for more quiet. Night 2: Perhaps I was too tired to notice the day before but the bell tower starts rolling on the hour starting at 8am. There is nothing on the hotel site or check in that mentions this. 8am is not crazy early but it is early when your alarm is set for 9am and you lose an extra hour of sleep. If I had known I would’ve gone to bed earlier so I would be okay woken up earlier. Night 3: Slept fine until I woke up to the sound of something dropping on my ceiling every ten minutes for half an hour at 7am. Sounded like something was getting knocked over periodically in the room above me. Night 4: Saw the NC State gathering by the bell tower across the street at night and got worried it would be loud all night. Thankfully they ended by 9! After settling in to sleep comfortably, I get to wake up to the loud voices of kids and parents in the adjoining room at 620am because there is a clear empty space under the connecting doors. There’s basically no sound proofing at this hotel. I have lost sleep every single night. I’d recommend staying from a Monday to Wednesday if you do choose to stay, ask for a high room floor, and no adjoining room, but I won’t be returning. Good luck!

（由 Google 翻译）强烈推荐这家酒店！地理位置绝佳，我和丈夫可以带着孩子们去“北卡罗来纳州立大学”看看。早餐美味可口。大堂和游戏区既有趣又方便，适合休闲娱乐。房间宽敞干净，员工的服务也无与伦比！ 抵达雅乐轩的前一晚，我们在另一家酒店的住宿体验不太理想，当时我们心情很低落。但Megan在前台热情接待了我们，每次我们离开和“回家”时，她都提供专业、个性化的服务，彻底扭转了这种局面。 最后，退房后，我错误地让别人把包裹送到了那里，Mada很快就讲述了她自己的经历，并帮我解决了问题。 希望我们以后有机会经常来这里住！ （原文） Can’t recommend this hotel enough. The location was so perfect for my husband and I to show our kids “our NC State,” the breakfast was delicious, the lobby and game area were a fun and convenient spot to hang out and play games, the room was spacious and clean, and the staff were second to none! We had a less than stellar stay at a different hotel the night before we arrived at Aloft and spirits were running low, but Megan turned that right around when she greeted us at the front desk and delivered professional, personalized service EVERY time we left and came “home.” Finally, I erroneously had a package delivered there after we checked out and Mada was quick to relate with her own experience and helped me get things sorted. Wish we had the opportunity to stay more regularly!

（由 Google 翻译）房间超级大，位置也很棒，但淋浴水压绝对是我体验过的最差的。水流只有涓涓细流，连肥皂都起不了泡沫。更别提洗头了。 （原文） Super nice huge room and great location but the absolute worst shower pressure I’ve ever experienced. A trickle is all you’re gonna get. Not even enough to get a lather with soap. Forget about washing that hair.

（由 Google 翻译）罗宾是一位非常棒的调酒师！她总是热情友好、细致周到，而且非常擅长调制美味的饮品。她调制的每一款鸡尾酒都口感完美平衡，风味十足。强烈推荐大家去她的吧台体验一番！ （原文） Robin is an amazing bartender! Always friendly, attentive, and knows exactly how to make a great drink. Every cocktail she makes is perfectly balanced and full of flavor. Highly recommend sitting at her bar!

（由 Google 翻译）我只想说，我在雅乐轩住得非常愉快！Diamond 和 Jay 真是太棒了，热情好客！鉴于他们提供的优质客户服务，我还会再来的！更何况食物非常美味！地理位置优越，周围有很多餐厅！ （原文） Let me just say that I absolutely enjoyed my stay at Aloft!! Diamond and Jay were absolutely amazing and welcoming!! I would, come back just based off the great customer service I received!! Not to mention the food was very delicious!! Location is great and is surrounded by a variety of restaurants!!

（由 Google 翻译）我最近需要去罗利参加一个会议，我们平时住的酒店都客满了，所以我选择了雅乐轩酒店，我真的很庆幸自己这么做了。房间非常干净舒适。但真正让住宿体验更加美好的是这里的人。就这家雅乐轩酒店而言，员工们都非常出色。每个人都很友善，但梅根和罗宾更是锦上添花。他们非常专业，却又非常亲切，非常友好，乐于助人。我经常去罗利，现在我迫不及待地想再次入住雅乐轩酒店。它已经成为我的最爱了。 （原文） I recently needed to attend a meeting in Raleigh, our normal hotel was full so I picked the Aloft for my week, and I'm really glad i did. the rooms were very clean and comfy. But what often times makes a stay even better is the people. And in the case of this Aloft, the people were exceptional. Everyone was nice, but Megan and Robin were the next level. Very professional but yet very personable, super friendly and most helpful. I get to Raleigh frequently and now I can wait to return to the Aloft. it has become my favorite.

（由 Google 翻译）我们在活动中获得了非凡的体验！代客泊车服务，尤其是Josh和Michael，确保了我的车绝对安全。前台的女士们非常乐于助人，让我一家人一切顺利。活动场地干净、舒适、现代，位于一个非常安全便捷的区域。设施维护良好，设施先进。我强烈推荐这家酒店及其服务！ （原文） We had an exceptional experience during our event! The valet service, especially Josh and Michael, ensured my vehicle was completely secure. The ladies at the front desk were incredibly helpful to my family and made everything run smoothly. The event space was clean, comfortable, and modern, located in a very safe and convenient area. The facility is well maintained and up to date. I would highly recommend this hotel and its services any day!

（由 Google 翻译）一到酒店，代客泊车处的Josh就热情地接待了我。他非常友善亲切。开了9个小时的车来看望儿子，能受到如此周到的服务真是太好了。入住办理快捷高效。Josh还帮我把行李搬到了房间，所以不用等。房间看起来很棒，比我想象的还要好。期待在罗利北山凯悦酒店度过美好的几天！ （原文） Immediately greeted by Josh at Valet. Very pleasant and cordial person. After 9 hours of driving to visit my son it was a welcome relief to be treated so well. Check is was fast and efficient. Josh took my bags up to the room with me so there was no waiting. The rooms looks great and better than I imagined. Looking forward to a couple of great days here at the Hyatt Raleigh North Hills!

（由 Google 翻译）当你预订房间时，你会因为不可避免的情况而反复要求延迟入住和退房。酒店会向你确认三个不同的人员，确认已经确认。 但是，当你到达酒店时，酒店总经理（Rebecca McKenzie）会主动迎接你，递给你一张名片，并在你驱车3-4个小时从家赶来之前拒绝了你的请求。在问候了一句“你好，你好吗？”之后，她询问了你的名字，并立即告知你的预订有问题。 我称这为垃圾。至少可以说非常不专业。我们的请求是在一周前提出的，酒店工作人员告诉我们已经批准了。 抵达酒店后，酒店总经理（Rebecca McKenzie）会见了你，并告知我们无法接受，这很正常，因为我们在预订时就讨论过这种情况。如果这项请求不被接受，你或许会认为他们会提前打电话告知大家——因为这才是真正的客户服务，因为他们有足够的时间审核预订单上的请求。 我们在离开前也打了电话（4个多小时）与Christina沟通，再次被告知请求已获批准。 再次，管理层应该在客人离开前抽出时间打电话告知他们此请求未获批准。 我们到达后要求与Christina通话，但遭到拒绝，只能与年度股东大会（AGM）Rebecca McKenzie（丽贝卡·麦肯齐）面谈。我们被告知Christina会接待我们，因为她会工作到晚上11点。 预订时请仔细考虑并做好计划。另外请注意，如果您留下此类评论，之后您将被标记——无论您有多少钱——因为这是酒店业的惯例。 年度总经理（Rebecca McKenzie）竟然要求使用第二张信用卡，而档案里已经有一张了，这真是让我无法理解。 您是年度总经理（Rebecca McKenzie），应该能够查看预订信息，发现已经列出了一张信用卡。 然后又告诉我们，如果您不想住在这里，可以住在假日酒店以满足您的需求——哪个真正的经理会建议这样做呢？毕竟，您从事的是客户服务行业。顾客永远是对的，或者至少是优先考虑的。 这家酒店是我们家居设计中心推荐的——但今天之后，我们不会再推荐这家酒店了。因为年度总经理（Rebecca McKenzie），我们不会推荐这家酒店用于家庭旅行、商务旅行或家居设计——因为她本来有机会做她的工作，提前通知客户预订请求——但她选择等到我们到达后才做。 提前一周通知客户，时间足够了。 我们留下来的唯一原因是别无选择——我本来想留在车里，因为AGM（Rebecca McKenzie）的客服太差了。我丈夫建议我住在这里。 （原文） When you make reservations and you ask 100 times for a late check in and check out due to circumstances you cannot avoid. You have confirmation from 3 separate individuals from the hotel, that this is confirmed. BUT when you arrive and are greeted by the AGM (Rebecca McKenzie), with her handing you a business card, with a denial of your request prior to you driving 3-4 hours from your home. After a “Hi, hello, how are you- asked for your name and immediately told your reservation has an issue.” I call this crap. Unprofessional to say the least. The request was put in a week prior and we were told by individuals that it was approved. To be met by the AGM (Rebecca McKenzie) at the arrival and told this is not honored, is unexceptionable as our situation was discussed while booking. If this was not going to be honored you would think they would have called prior to, to let people know ahead of time— as this is true customer service, since they had enough time to review the request as stated in the booking. We also called prior to leaving (4+ hours)and spoke with Christina and again was told this was approved. Again it comes down to management to take the time to call a guest prior to them leaving to let them know this request is not approved. When we arrived we asked to speak with Christina and we were denied and left with speaking with the AGM (Rebecca McKenzie). We were told we would be greeted by Christina as she would be working until 11pm. Think and plan carefully when you book here. Also mind you if you leave a review as such, you will be flagged there after- no matter what money you have — as this is standard in the hospitality industry. The fact that the AGM (Rebecca McKenzie) asked for a second credit card when there already was one in file is beyond me. You are the AGM (Rebecca McKenzie) and should be able to read the reservation and see a card was already listed. And then to tell us, IF YOU DONT WANT to STAY HERE, YOU CAN STAY at the HOLIDAY INN to fulfill your needs- what real manager would suggest this as YOU ARE IN THE CUSTOMER SERVICE INDUSTRY as your profession. The customer is always right- or at least the priority. This hotel was recommended by our home design center — we will not recommend this hotel after today. Not for a family trip, business trip or home design because of the AGM (Rebecca McKenzie) — As she had the opportunity to do her job, to notify a customer of a reservation request prior to- and chose not to do her job, until we arrived. There is sufficient time to contact a customer with a week’s notice. The only reason we stayed is because we had no choice— I would have stayed in our vehicle because of how bad the customer service was by the AGM (Rebecca McKenzie). My husband advised to stay here.

（由 Google 翻译）抵达酒店时，发现它非常干净。酒店位置优越，位于市中心，停车后步行即可到达大部分生活所需场所。宾客服务人员非常友善热情，乐于助人！他们详细地解释了所有事项。我被推荐到代客泊车服务处，Josh 非常热心……他详细解释了流程，非常慷慨，并在解释之前就提供了联系方式。我会再次入住吗？“绝对会！” （原文） Pulled up to the property which was very clean. The location is in the middle of everything so you can park your car and walk to obtain most of what you need. Guest services reps were EXTREMELY nice and helpful! They explained everything in detail as well. I was referred over to valet service and Josh was extremely helpful.....He explained the process, was very generous and provided contact information before explaining. Would I come back here for a stay, "MOST DEFINITELY!"

（由 Google 翻译）这绝对是我住过最热情好客的酒店。我和丈夫刚搬回这附近，这样离他的心脏病医生更近一些。我们找房子期间，住在北山凯悦嘉寓酒店。他们非常理解我们的处境，非常友善，乐于助人。房间宽敞干净，酒店员工的服务堪称五星好评！他们彬彬有礼，热情好客，我喜欢他们了解客人，无论客人来去，都会叫出他们的名字！有一天，我们的预订出了问题，经理丽贝卡竭尽全力确保一切顺利，不像大多数酒店那样，让客人在使用第三方应用程序时不得不自己打电话给客服解决问题。我从未见过像她这样努力工作，始终保持微笑和愉快的酒店经理！我还必须说，里克和前台的所有女士都非常亲切周到，让客人感到宾至如归！地理位置也很棒，步行即可到达所有需要的地方，即使晚上步行去商店或吃饭，我也总是感到很安全。这个地方真是太棒了！ （原文） This is hands down the best most hospitable hotel I have stayed at. My husband and I just relocated back to the area so we could be closer to his heart doctors and while we are apartment searching we are staying at Hyatt House North Hills. They have been so understanding of our situation and have been nothing but kind and helpful. The rooms are wonderful spacious and clean and the hotel staff alone are 5 starts!! They are polite and inviting and I love that they get to know their guest and will greet you by name when coming or going! We had issues with our reservation one day and the manager Rebecca went above and beyond to make sure that everything worked out unlike most hotels that leave it up to you to call customer service when using a third party app and resolve the issue yourself. I have never seen a hotel manager work as hard as she does and stay smiling and pleasant!! I also have to say that Rick and all of the ladies at the desk are so sweet and caring and do an amazing job at making you feel welcomed!! The area is excellent as well with everything you need within walking distance and I always felt safe even at night walking to the store or to eat. This place is amazing all the way around!!

（由 Google 翻译）在北山凯悦嘉寓酒店 (Hyatt House North Hills) 享受难忘的宅度假体验！ 我和妻子最近在北卡罗来纳州罗利市北山凯悦嘉寓酒店 (Hyatt House North Hills) 度过了一个难忘的宅度假，庆祝她的生日。说实话，这次体验超出了我们的预期！从我们抵达的那一刻起，酒店的服务、氛围和对细节的关注就让我们的体验变得无比特别。 房间太棒了！现代化、一尘不染，而且非常舒适。奢华与舒适的完美平衡，让人流连忘返！ 前台的凯特琳 (Kaitlyn) 和里克 (Rick) 的服务非常出色！他们专业且热情好客。他们让我们的入住手续办理得非常轻松，并竭尽全力确保我们拥有庆祝活动所需的一切。 维护部的大卫 (David) 非常务实，沟通起来非常顺畅。我要特别感谢他充满活力和乐于助人的热情。你可以看出他真心为自己的工作感到自豪，并且非常关心客人的舒适度。 非常感谢酒吧的Rebecca，她友善的性格和一流的服务让我们的夜晚更加精彩。她的建议非常到位，为夜晚增添了活力。 总而言之，凯悦嘉寓的全体团队让我们的入住体验充满个性化、难忘和正能量。如果您正在寻找一个干净、现代、温馨的休闲场所——无论您是来罗利旅游还是只是来一次当地度假——这里都是您的理想之选。 我们一定会再来的！ ——安东尼 （原文） An Incredible Staycation Experience at Hyatt House North Hills! My wife and I recently enjoyed a staycation at the Hyatt House North Hills in Raleigh, NC to celebrate her birthday, and I can honestly say it exceeded every expectation! From the moment we arrived, the service, atmosphere, and attention to detail made our experience feel truly special. The room was fantastic! Modern, spotless, and incredibly comfortable. It had that perfect balance of luxury and coziness that made it hard to leave! Kaitlyn and Rick at the front desk were outstanding! They were professional and genuinely welcoming. They made check-in a breeze and went out of their way to ensure we had everything we needed for our celebration. David from Maintenance was down to earth and extremely easy to talk to. Shoutout to him for his energy and willingness to assist. You can tell he truly takes pride in his work and cares about the guests’ comfort. And a big thank you to Rebecca from the bar, who made our evening even better with her friendly personality and top-notch service. Her recommendations were spot-on, and she added such great energy to the night. Overall, the entire Hyatt House team made our stay feel personal, memorable, and full of positive vibes. If you’re looking for a clean, modern, and welcoming place to relax—whether you’re visiting Raleigh or just doing a local getaway—this is the spot. We’ll definitely be back! -Anthony

（由 Google 翻译）预订这家酒店一定要非常小心。我因为要开会而预订了这家酒店。酒店网上没有显示空房，所以我就直接预订了。之后我打电话给酒店，想升级房间，电话里说可以升级，虽然网上没有显示，但因为我已经预订了，所以他们不允许我升级，也不允许我以现金支付差价。到目前为止，客户服务非常差。打电话的时候他们让我等了超过30分钟。 （原文） Be veryyyyy careful booking with this hotel. I had to book it for a meeting that is being hosted at the hotel. Online they did not show availability so I went ahead and booked what was available. Afterwards I called the hotel to try and book an upgrade which according to them on the phone was available even though it was not posted online but because I had already booked the reservation they would not allow me to upgrade and pay the difference in room rates at a cash price. Thus far, very poor customer service. They kept me on hold for over 30 minutes during this call.

（由 Google 翻译）我对梅顿酒店抱有很高的期望，但我的经历非常令人失望。这是我第一次住在这里，我听说过很棒的事情，所以我花了 1,100 美元预订了一间小型特大号床套房，以缓解压力，因为我家里的管道出现了严重问题，没有自来水，度过了紧张的一周。我期待着洗个热水澡、洗个长时间的淋浴，以及通过客房服务度过一个轻松的夜晚，但相反，我却感到被忽视、被评判和完全不受欢迎。 当我办理入住时，我发现我的套房没有浴缸，尽管这是我预订该房型的唯一原因。前台工作人员友善而专业，他解释说只有两间套房实际上有浴缸，并提出如果我愿意的话可以取消我的预订。相反，我搬到了普通的特大号床间，假设我的账单会相应调整。 把行李搬进新房间后，我立即归还了套房钥匙，并询问了 400 美元的差价（因为普通特大号床间是 700 美元，而不是 1,100 美元）。我被告知我需要与经理交谈。 这就是体验完全崩溃的地方。 当我等待时，我看到经理兴高采烈地帮助另一位客人——给她一瓶酒和额外的酒杯，并进行友好、热情的交谈。但当她转向我时，她的举止完全变了——冷漠、不屑一顾、恼怒。她立即​​表示系统不允许她退差价。当我平静地解释说我只订了带浴缸的套房，因为没有浴缸，所以我现在住的是低档房时，她翻了个白眼，厉声说道：“好吧，我可以让你回到套房，因为这就是你付的钱。” 那时，我转向原来的前台助理，询问我是否可以像他最初提出的那样完全取消我的预订。就在这时，经理转向他，居高临下地看着他，说道：“你提出取消预订并获得全额退款？”语气表明她对他这样做很不满意。他简单地回答了“是”，她夸张地叹了口气，又翻了个白眼，恋恋不舍地办理了退款。 她给我退款后，我不得不回到楼上取行李，再次归还钥匙，然后收拾行李开车回家——回到一个没有自来水的房子。我实在是太不知所措了，在取东西的时候我一直在哭，但当我回到办公桌前时，我试图让自己平静下来并交出钥匙。 我没有收到任何道歉，也没有收到任何关于我受到的待遇的承认——什么也没有。更糟糕的是，当我转身离开时，我一定是本能地走错了路，经理不但没有让我找到路，反而在大厅对面大喊：“门在那边”，这让我感到更加羞辱和不受欢迎。 我也无法摆脱从我走进来的那一刻起我就受到评判的感觉——也许是因为我穿着牛仔裤和 T 恤，头发夹在夹子里（因为我家的管道问题，我已经好几天没能洗澡了），也可能是因为我的年龄。但除此之外，感觉经理真的很高兴解雇我。 我真诚地希望梅顿酒店的前台有安全摄像头，因为如果他们查看录像，他们就会发现我在这里描述的一切都是准确的。 离开梅顿酒店时，我感到羞辱、沮丧和不尊重。我来这里是为了放松一下，但我却流着泪离开了。前台助理很乐于助人，但经理的行为令人震惊。任何客人都不应该因为仅仅期待公平和礼貌而感到不便。 我绝不会推荐这家酒店，除非管理层对待客人的方式发生重大改变。 （原文） I had high expectations for The Mayton, but my experience was beyond disappointing. This was my first time staying here, and I had heard great things, so I booked a Junior King Suite for $1,100 to decompress after a stressful week without running water due to a major plumbing issue at my home. I was looking forward to a hot bath, a long shower, and a relaxing night with room service—but instead, I was left feeling dismissed, judged, and completely unwelcome. When I checked in, I found that my suite did not have a bathtub, even though that was the only reason I booked that room type. The front desk associate, who was kind and professional, explained that only two suites actually have bathtubs and offered to cancel my reservation if I wished. Instead, I moved to a regular King Room, assuming my bill would be adjusted accordingly. After getting my luggage into the new room, I immediately returned the suite key and inquired about the $400 price difference (since the regular King Room was $700 instead of $1,100). I was told I needed to speak with the manager. This is where the experience completely fell apart. As I waited, I observed the manager cheerfully assisting another guest—offering her a bottle of wine, additional wine glasses, and engaging in friendly, enthusiastic conversation. But when she turned to me, her demeanor completely changed—cold, dismissive, and irritated. She immediately stated that the system wouldn’t allow her to refund the difference. When I calmly explained that I had only booked the suite for the bathtub and since it wasn’t available, I was now in a lower-category room, she rolled her eyes and snapped, “Well, I can put you back in the suite since that’s what you’re paying for.” At that point, I turned to the original front desk associate and asked if I could just cancel my reservation altogether, as he had initially offered. That’s when the manager turned to him, looked at him condescendingly, and said, ‘You offered to cancel the reservation for a full refund?’ in a tone that made it clear she was not happy he had done so. He simply responded yes, and she let out an exaggerated sigh, rolled her eyes again, and reluctantly processed the refund. After she refunded me, I had to go back upstairs to gather my luggage, return the key again, and pack my car to drive home—back to a house with no running water. I was so overwhelmed that I had been crying as I retrieved my things, but when I returned to the desk, I tried to compose myself and hand over the key. I received no apology, no acknowledgment of how I had been treated—nothing. And to make matters worse, as I turned to leave, I must have instinctively started walking the wrong way, and instead of simply letting me find my way, the manager yelled across the lobby, ‘The door is that way,’ making me feel even more humiliated and unwelcome. I also couldn’t shake the feeling that I was being judged from the moment I walked in—maybe because I was wearing jeans and a t-shirt with my hair in a clip (because I hadn’t been able to shower in days due to my home’s plumbing issue), or maybe because of my age. But beyond that, it felt like the manager took actual pleasure in dismissing me. I sincerely hope The Mayton has security cameras at the front desk, because if they review the footage, they’ll see that everything I’ve described here is accurate. I left The Mayton feeling humiliated, frustrated, and disrespected. I had come here hoping to relax, and instead, I left in tears. The front desk associate was helpful, but the manager’s behavior was appalling. No guest should ever be made to feel like an inconvenience for simply expecting fairness and common courtesy. I would never recommend this hotel unless serious changes are made to the way management treats guests.

（由 Google 翻译）我最近出差入住了位于卡里的梅顿酒店 (The Mayton Inn)，印象非常深刻。从我抵达的那一刻起，酒店员工就竭尽全力确保一切顺利进行。无论是前台（特别感谢 Lindsey、Dana 和 Paul）、餐厅员工（特别感谢 Kim）还是客房服务（当然还有 Abdul），每一次互动都体现出专业、友好和周到的服务。 酒店本身令人赞叹。酒店设施一流，客房布置精美，配备现代化设施，让我的入住体验格外舒适。酒店内的餐厅更是惊喜连连，菜品美味，氛围宜人，服务周到。我强烈推荐 Poke Bowl！ 梅顿酒店地理位置优越，位于卡里市中心，步行即可到达迷人的当地商店、咖啡馆和公园。这里环境宁静优美，风景如画，却又能为您提供商务或休闲住宿所需的一切便利设施。 如果您来卡里，无论是出差还是休闲，我都强烈推荐梅顿酒店 (The Mayton Inn)。 这绝对是一次非凡的体验。 （原文） I recently stayed at The Mayton Inn in Cary for a business trip and I was thoroughly impressed. From the moment I arrived, the staff went above and beyond to ensure everything was seamless. Every interaction whether at the front desk (Shout out to Lindsey, Dana and Paul), restaurant staff (shout out to Kim) or housekeeping (not forgetting Abdul) it was professional, friendly and accommodating. The hotel itself is stunning. The facilities are top-notch, with beautiful well-appointed rooms and modern amenities that made my stay exceptionally comfortable. The on-site restaurant was a pleasant surprise with delicious food, great ambiance and attentive service. I highly recommend the Poke Bowl! The Mayton is ideally located in the heart of downtown Cary, with charming local shops, cafes and parks just a short walk away. It’s a quiet picturesque area that still offers all the conveniences you’d need during a business or leisure stay. If you’re visiting Cary, whether for work or pleasure, I can’t recommend The Mayton Inn highly enough. Truly a standout experience.

（由 Google 翻译）我和丈夫最近住在梅顿酒店 (The Mayton)。我印象非常深刻！酒店坐落在北卡罗来纳州卡里市美丽的市中心。附近有很多餐厅和咖啡馆，有些步行即可到达。酒店氛围温馨舒适，熙熙攘攘，人来人往。梅顿酒店融合了现代、历史和艺术气息。酒店展示和出售当地手工艺作品。房间非常干净，床也很舒服！工作人员非常友好热情。酒店环境优美，整体体验非常愉快。强烈推荐。 （原文） My husband and I stayed at The Mayton recently. I was impressed! The location was in beautiful downtown Cary, NC. Lots of restaurants and coffee shops nearby, some which you can walk to. It was cozy with a bustling atmosphere of people walking by. The Mayton had a modern, historic and artsy vibe. They display and sell local artisans art. The rooms were very clean and the beds comfortable! The staff was very friendly and helpful. Beautiful place and positive experience all around. I highly recommend.

（由 Google 翻译）去参加婚礼彩排晚宴。工作人员很棒，场地也很好。房间宽敞，还有一个很棒的户外露台。晚宴和“前夜”派对轻松容纳了60-70人。 （原文） There for a wedding rehearsal dinner. Staff was excellent and site was very good. Ample room and a very good outdoor patio area. Handled 60-70 people easily for the dinner and the “night before” party

（由 Google 翻译）这次出差住在这里，体验非常棒。酒店环境优美，房间舒适。员工服务一流！绝对值得再次入住。地理位置优越，步行即可到达众多购物和餐饮场所。 （原文） Stayed here for a business trip and it was awesome. Beautiful hotel with very comfortable accommodations. Staff is top notch! Superb service. I’d stay here again in a heartbeat. Excellent location walking distance to a ton of shopping and food.

（由 Google 翻译）这家酒店的体验很棒。两位前台小姐服务周到，让我们感觉宾至如归。地理位置优越，位于卡里，靠近社交区。一定会再次预订这里。 （原文） Great experience at this hotel. The two front desk ladies are phenomenal, personable, and made us feel at home. Perfect location in Cary for the Social District. Would definitely book here again.

（由 Google 翻译）我和妻子在圣诞节前夕入住了梅顿旅馆 (Mayton Inn)。旅馆为了迎接节日，装潢得非常漂亮。我们宽敞的房间最近进行了翻新，配备了齐全的装饰和家具。工作人员，尤其是杰里科 (Jericho) 和克莱尔 (Clair)，让我们的用餐体验非常棒。他们无微不至地照顾我们，提供晚餐建议和佐餐葡萄酒。他们保持着良好的服务态度，在我们需要续杯或看起来需要服务时会过来帮忙，但除此之外，他们让我们能够愉快地交谈，没有被打扰。总经理瑞秋 (Rachael) 的服务值得称赞。旅馆位于卡里市中心，交通便利。我们漫步在街道和市中心公园，欣赏着灯火通明的节日装饰。我们度过了一段美好的时光。 （原文） My wife and I stayed at the Mayton Inn just before Christmas. The Inn was beautifully decorated for the holiday season. Our large room was recently updated with well appointed decor and furniture. The staff, particularly Jericho and Clair, made our dining experience great. They took exceptional care of us providing dinner suggestions, and wine pairings for our meals. They maintained a nice service balance stopping by when we needed a refill or looked like we may require attention but otherwise allowed us to have a nice conversation without constant interruptions. The general manager, Rachael, should be commended on the service the staff provided.The Inn is conveniently located right in the heart of Cary. We strolled the streets and the downtown park to see all of the illuminated holiday decorations. We had a wonderful time.

（由 Google 翻译）绝佳体验；五星好评🌟🤩。住宿体验很棒。室内安全明亮。房间宽敞舒适。房间里没有微波炉，但我们没有要求。通常情况下，微波炉可以通过与前台联系获得。我和妻子总是预订带特大床的房间。我们从未失望过。床太舒服了，让我们想多休息一会儿。😴 好吧，得赶紧预订并入住这里。交通便利，附近有很多餐厅，而且可以通往罗利主街或社区的其他地方。热情友好，待人友善。再见！🫡😎♥️ （原文） Excellent experience; 5 Stars 🌟 🤩. It's a great place to stay. Safe and well lighted interior. Rooms are spacious and comfortable. There aren't any microwaves in the rooms, however we did not request one. Generally those are available by coordinating with the Front Desk. My wife and I always reserve a room with a King size bed. We are never disappointed. The bed leaves us wanting to rest more because it is so comfortable. 😴 Well, got to run...reserve and stay here. Accessible to plenty of restaurants and beltline to Raleigh Main or other parts of the community. Be Cool and Be Kind. Ciao!🫡😎♥️

（由 Google 翻译）房间干净舒适。唯一有点小麻烦的是电源插座不多，而且空调只能开到66度。前台工作人员友好热情。酒店的公共区域干净整洁，气味宜人。没有使用游泳池。早上的免费咖啡很不错，入住时还送了热饼干和瓶装水。其中一部电梯坏了，有点小麻烦，因为从健身房走楼梯回去健身房的门没有把手，如果不把门稍微撑开，就得走出大楼，绕到外门才能回到酒店。总而言之，入住体验很棒，下次还会住。 （原文） Room was clean and comfortable. Only bothersome things were not a lot of electrical outlets and you can only put the AC to 66. Front desk staff was friendly and helpful. The public spaces of the hotel were clean and smelled great. Did not use the pool. Complimentary coffee in the morning was a nice perk, as well as that warm cookie and bottled water when we checked in. One of the elevators was out of order so that was a little bothersome, only because using the stairs from the fitness room, the door back into the fitness room from the stairs did not have a handle and if it wasn’t propped slightly open, you had to exit the building and go around to an exterior door to get back into the hotel. Overall, a great stay and would stay again.

（由 Google 翻译）我想给每位出色的员工写三条评价，但系统不允许，所以我把它们合并了。 我的旅程一开始就很糟糕，飞行体验很不顺畅，租车体验更是糟糕。但当我到达酒店时，一切都改变了。 前台的Sierra就像一股清风。她热情周到、专业友善地接待了我，甚至还送了我一块饼干。她热情的欢迎真的让我糟糕的一天变成了愉快的住宿体验。 主厨Hussein也同样出色。你能感觉到他对自己的厨艺非常自豪——就像一位骄傲的父亲在炫耀他的手艺。早餐非常美味，让我的早晨感觉很特别。 我们的女服务员Abir非常出色。她友好、细心、高效——她确保一切顺利进行，并且总是面带微笑。 无论是谁雇佣了这支团队，都值得我们鼓掌。这三位员工让我的入住体验与众不同。干得好！ （原文） I wanted to leave three separate reviews—one for each amazing employee—but the system wouldn’t let me, so I’m combining them here. My trip started off terribly with a rough flight and an even worse rental car experience. But when I arrived at the hotel, everything changed. Sierra at the front desk was a breath of fresh air. She greeted me with empathy, professionalism, and kindness—and even gave me a cookie. Her warm welcome truly turned my awful day into a pleasant stay. Hussein, the chef, was equally wonderful. You could tell he takes great pride in his cooking—like a proud papa showing off his craft. Breakfast was absolutely delicious, and it made my morning feel special. Abir, our waitress, was outstanding. Friendly, attentive, and efficient—she made sure everything ran smoothly and always had a smile. Whoever hired this team deserves a round of applause. These three made all the difference in my stay. Well done!

（由 Google 翻译）我是希尔顿钻石会员。这次住宿糟透了。主要是因为工作人员和犯罪。凌晨12:30，我把面包车和拖车停在我奶奶的车旁边，准备把东西卸到她的车上。我卸货的时候，一个陌生的家伙偷偷溜过来，说你不能在这里停车。我说好的，我只是在卸货。他站在离我两英尺的地方，我继续转身，试图把我两岁的孩子弄出来。这时，我说请走开。他仍然在我身边徘徊。这时我大声叫喊，让他离我和我的家人远点，不然我就报警了。然后他告诉我他是酒店保安。不管怎样，他的行为是不必要的，他给我们俩都带来了危险。我通知了酒店，但没人理会。第二天早上，我们离开的时候，同一个停车场，同一个晚上，至少有人闯入了两辆车。大概在我回来一个小时后。停车场甚至都不大。那个保安在哪儿？难以置信。 你们的早餐价格太高了。希尔顿酒店也提供免费早餐，这点也一样。还好有免费饼干。这就是我们预订这家酒店的原因，也是我们唯一喜欢的地方。 （原文） Im a Hilton diamond member. This stay was horrible. Mostly because of the staff and crime. I pulled my van and trailer next to my grandmothers car to unload belongings to her car at 12:30am. While im unloading a random dude sneaks up on me and says you cant park here. I said ok. Im just unloading. He stands 2ft from me as i continue my back turned trying to get my 2 yrold out. At this point. I said please go away. He continues to hover. At this point i get loud and i tell him to get away from me and my family or im calling the cops. Then he informs me that he is hotel security. Either way. His behavior was uncalled for and he created a dangerous situation for us both. I informed the hotel but nobody cared. That next morning when we were leaving someone broke into atleast like cars in that same parking lot on the same night. Maybe an hour after i got back. Its not even big. Where was that security guard??? Unbelievable Your breakfast is overpriced. Its also the same you get at hiltons that have free breakfast. Its a good thing you have free cookies. That is the reason we booked it and the only thing we liked.

（由 Google 翻译）这是我入住希尔顿逸林酒店最糟糕的一次经历。一个月前，我住在萨默维尔-内克斯顿希尔顿逸林酒店，结果因为厨师没来上班，早餐都没吃上。我和儿子饿着肚子去参加比赛。这次我又预订了罗利市中心希尔顿逸林酒店，结果早餐却要额外支付20美元，而且早餐糟透了。明明预订信息上写着包含早餐。菜单选择少得可怜，食物难以下咽，烤面包机坏了，连个加热食物的设备都没有。房间里的冰箱噪音大得让我睡不着觉。我以后绝对不会再住这家酒店，也不会推荐给任何人。 （原文） The most negative experience staying at Double Tree by Hilton hotels. A month ago, I stayed at DoubleTree by Hilton Summerville Nexton and was left without breakfast because the cook didn't show up to work. My son and I went to a competition hungry. Now I booked a room at DoubleTree by Hilton Raleigh Midtown and ended up having to pay $20 for a terrible breakfast. Although the reservation said breakfast was included. The menu was meager, the food was awful, the toaster was broken and there was nothing to heat up food. The refrigerator in the room was so noisy I couldn't sleep. I will never stay at these hotels again and don't recommend them to anyone.

（由 Google 翻译）房间确实有点小。不过，酒店和房间都很干净，现代风格的设计也很不错。酒店位置便利，靠近高速公路和周边商业区。停车位有点紧。不过场地维护得很好。我给它打3.5分。 （原文） The rooms are hurt really small.However, the hotel and the rooms are very clean and Contemporary aesthetic which is nice. It's conveniently located off the highway and to area businesses. The parking lot is a little tight.But the grounds are well kept. I give it a solid three point five

（由 Google 翻译）我们为了参加州博览会住在这家酒店。房间干净整洁，但第二天早上我们下楼吃早餐时却不知道早餐不是免费的。通常情况下，酒店入住时会告知早餐和其他设施，但前台并没有告诉我们早餐需要付费。我们去吃早餐时，一位女士给我们拿来了一张43美元的账单！鸡蛋和土豆！我根本吃不下，太反感了，以至于没吃就走了。如果我们早知道的话，我们肯定会去别的地方，这太荒唐了，如果能提前沟通一下就好了。 （原文） We stayed at the hotel for the state fair. The room was nice and clean but the next morning we went down for breakfast not knowing that breakfast is NOT free. Normally when you check into a hotel they tell you about breakfast and other amenities, front desk didn’t tell us that breakfast had to be paid for. We went to breakfast and a lady brought us a bill of $43!!!! for eggs and potatoes. I couldn’t even eat we were so turned off by that we left without eating , if we would have known we would’ve went else where that’s ridiculous, communication on this would have been nice.

（由 Google 翻译）我在这里的住宿体验略高于平均水平。说实话，我原本期待入住万豪旗下更高端的酒店，能获得更好的体验。其实我几乎住过万豪旗下所有品牌，从高端奢华酒店到精选品牌。我还是钛金级尊贵会员。 酒店本身位置便利，但设施略显陈旧。大堂很漂亮，但房间和外部需要翻新。浴室的金属饰面上有很多锈迹。 入住手续办理得很顺利，但前台工作人员似乎不太愿意待在那里。他承认了我的尊贵身份，并给了我一张早餐券，因为礼宾休息室周末关闭。我没有升级房间，这在意料之中，因为这家酒店并非奢华品牌，而且我是通过第三方预订的。 餐厅的早餐很棒，说实话，这是我住宿期间最棒的部分。我点了手撕猪肉煎蛋卷。我们的服务员威尔逊非常棒，非常有礼貌，也很友好。他是我给四星而不是三星的唯一原因。 万豪网站上说停车费是每晚10美元，但我入住期间没有支付停车费。 （原文） My stay here was slightly above average. To be honest, I was expecting a slightly better experience from one of Marriott’s more premium brands. For context I have stayed at almost all of Marriott’s brands from high end luxury, to their select brands. I am also a titanium elite member. The hotel itself is in a convenient location, but is outdated. The lobby area is nice, but the rooms and exterior could use a refresh. There were lots of rust spots on the metal finishes in the bathroom. Check-in was smooth, but the front desk worker did not seem like he wanted to be there. He acknowledged my elite status, and gave me a breakfast voucher as the concierge lounge is closed on the weekends. I was not offered a room upgrade, which was to be expected as this hotel is not a luxury brand and I booked through a third party. Breakfast at the restaurant was good and quite honestly, the best part of my stay. I had the pulled pork omelette. Our waiter, Wilson, was great. He was extremely polite and friendly. He is the only reason I am giving four stars overall instead of three. The Marriott website says parking is $10 a night, however, I was not charged for parking during my stay.

（由 Google 翻译）我的入住体验却带来了一个意想不到的发现：这家酒店悄悄地接待着一些联邦政府的三字母团队，尽管从未正式承认，但他们的存在却显而易见。这里与其说像酒店，不如说更像一个物流中心，这显然不是大多数旅行者所期待的。 企业可以自由选择合作伙伴，消费者也同样可以自由决定自己的钱花在了哪里。我选择不把钱花在那些支持此类活动的公司，尤其是在缺乏透明度的情况下。客人有权知道他们与谁共享空间。 （原文） My stay came with an unexpected discovery: the property quietly accommodates certain three-letter federal teams, whose presence is hard to miss despite never being formally acknowledged. The environment felt less like a hotel and more like a logistical hub, which is not what most travelers anticipate. While businesses are free to choose their partnerships, consumers are equally free to decide where their dollars go. I choose not to spend money with companies that support operations of this nature, especially when transparency is lacking. Guests deserve to know who they’re sharing the space with.

（由 Google 翻译）房间很棒，员工也很热情。他们确实采取了一些可持续发展措施。为了节约水电（因为用水用电都要花钱），他们只清洗铺在地上的毛巾。但是，他们竟然没有铝制品回收设施！如此缺乏对节约铝制品的重视，实在令人失望。宝贵的铝制品就这样被送进了垃圾填埋场。 （原文） The rooms are great and the staff helpful. They have sustainability practices in place. They only wash your towels if they are on the floor to conserve water and electricity (because that costs money). But they have no aluminum recycling! It’s disappointing that there is so little regard for conserving aluminum. Precious aluminum going into the landfill.

（由 Google 翻译）体验不太好。咖啡壶坏了，所以他们又送了个，浴室也装了个谷仓门。正因为如此，我们能听到彼此在浴缸里的任何动静。双开壁橱门的房间里，只有一扇壁橱门。床又大又舒服。电视也不错。泳池水太冷了，不适合游泳。 （原文） It wasn't the best experience. The coffee pot didn't work so they brought a second one, a barn door on the bathroom. We could hear everything each other was doing in the bath because of it. Only one closet door on a two closet door opening. Large comfortable bed. Nice TV. Pool water was too cold to swim in.

（由 Google 翻译）需要维修！我住了三个晚上，每天早上维修人员都得回到我的房间修马桶，因为冲完水后马桶没水，淋浴也出不了冷水……只能出热水，停车场离酒店入口有一段陡峭的山坡。我房间的冰箱整晚都发出砰砰的响声。我不是说我不会再住这里了，只是以后来城里我肯定不会再住这里了。 （原文） In need of maintenance! I stayed three nights and every morning maintenance had to return to my room to repair the toilet because it had no water after flushing, the shower would not go to cool water… only warm water, the parking area is down a steep hill from the hotel entrance. My room’s refrigerator made popping noises all night long. I’m not saying I wouldn’t stay here again, it just will not be my go to when in the city.

（由 Google 翻译）万豪的客户服务绝对是业内最差的。有问题？联系上真麻烦。联系上真麻烦？也只能祝你好运，希望得到满意的解决方案。我是万豪旅享家的会员，却没有任何福利。其他酒店品牌的客服态度要好得多。至少他们会给你加几分，以弥补你的麻烦。万豪？他们只会让你滚蛋。如果可以选择，我肯定会选希尔顿。 （原文） Marriott has, bar none, the worst customer care in the business. Have a problem? Good luck getting in touch with someone human. And when you do? Good luck getting a satisfying resolution. I’m a Marriott Bonvoy member and the perks are nonexistent. Other hotel brands are far more receptive. At the very least they’ll throw you a couple points for your troubles. Marriott? They’ll just tell you to go kick rocks. If I have a choice, I’ll pick a Hilton property any day.

（由 Google 翻译）我的小儿子在房间里发现了处方药 上周末，我和两个年幼的儿子选择了万豪酒店，期望至少能为我和孩子们提供一个干净安全的环境。不幸的是，我们的体验远非如此。 令我震惊的是，我的小儿子在酒店房间的地板上发现了一颗处方药。如果他吞食了，可能会危及生命。谢天谢地，我们及时发现了，但光是想想可能发生的情况就让我心痛不已。我从未想过，在一家我自认为不错的酒店里，竟然需要担心如此危险的事情。 当我向酒店经理反映此事时，他们简短地道歉，并给了我5000万豪积分——相当于40美元。坦白说，对于如此严重的疏忽，这样的回应似乎不够充分。之后，我还联系了酒店，希望得到更彻底、更体贴的解决方案。相反，我收到的只是一份冷冰冰的后续邮件，声称酒店会“重新审查”此事，这让我既无法确定问题是否会得到有效解决，也无法确定是否会采取措施防止此类事件再次发生。 我不是一个容易抱怨的人——我知道难免会犯错。但这不是一个小问题。这是一个严重的安全隐患，可能会造成不可逆转的后果。那天晚上我整晚都焦虑不安，无法入睡，担心房间里可能还有其他隐患。这不符合任何酒店，尤其是万豪酒店应有的服务和清洁标准。 我不是在要求赔偿，而是在要求问责和透明度。酒店将采取哪些措施来确保类似事件不再发生在其他家庭身上？万豪酒店是否能安心地知道，由于缺乏适当的清洁，一个孩子可能在酒店的某个房间里丧生？ 鉴于万豪酒店在处理这起令人恐惧的事件时缺乏紧迫感和同情心，我现在很犹豫是否要再次入住万豪酒店。 我希望你能认真对待此事。 （原文） PRESCRIPTION PILL FOUND IN OUR ROOM BY MY YOUNG SON My two young sons and I chose Marriott this past weekend with the expectation of a clean and safe environment for my children and me at a bare minimum. Unfortunately, our experience was far from that. To my shock, my young son discovered a prescription pill on the floor of our hotel room. This could have resulted in a life-threatening situation had he ingested it. Thankfully, we noticed it in time, but the very thought of what could have happened is traumatizing. I never imagined I would need to worry about something so dangerous in what I thought was a nice hotel. When I brought this issue to the attention of the hotel manager, I received a brief apology and was offered 5,000 Marriott points — the equivalent of about $40. Frankly, this felt like an inadequate response to such a serious oversight. Afterwards, I also contacted corporate, hoping for a more thorough and empathetic resolution. Instead, I received an impersonal follow-up indicating that the hotel would “review” the case, which gave me no reassurance that the issue would be addressed meaningfully or that steps would be taken to prevent this from happening again. I am not someone who complains easily — I understand that mistakes happen. But this was not a minor issue. It was a severe safety hazard that could have had irreversible consequences. I spent the rest of the night anxious and unable to sleep, worried there might be other hazards in the room. This is not the standard of care and cleanliness one should expect from any hotel, especially not Marriott. I am not asking for compensation, but for accountability and transparency. What steps will be taken to ensure this never happens to another family? Is Marriott comfortable knowing a child could have died in one of its rooms due to a lack of proper cleaning? At this point, I am hesitant to stay with Marriott again, given the lack of urgency and compassion shown in response to this frightening incident. I hope you will treat this matter with the seriousness it deserves.

（由 Google 翻译）这是我人生中最糟糕的一次酒店住宿体验。说实话，我真希望唯一的问题只是蟑螂——但实际情况远比这糟糕得多。整个酒店都让人感觉非常不安全。酒店外面就有流浪汉和明显吸毒的人游荡，我真的非常害怕待在那里。 房间本身也极其脏乱，我一进去就感觉很不舒服。更糟糕的是，隔壁房间的客人正在大声做爱，听起来就像在我的房间里一样。这简直令人作呕，根本无法忽视。 我绝不会向任何人推荐这家酒店。我事先看过谷歌上的评论，以为最糟糕的就是蟑螂，但现在我真希望那只是唯一的问题。住在这里是一次可怕、不安全、令人不安的经历。我再也不会来了。 （原文） This was the worst hotel stay of my entire life. I honestly wish the only problem were the cockroaches — but it was so much worse. The property felt completely unsafe. There were homeless people and clearly drug-affected individuals wandering right outside the hotel, and I was genuinely scared to be there. The room itself was extremely dirty, and I immediately felt uncomfortable. To make everything even more unbearable, the guests in the room next to me were having loud sex, and it sounded as if they were in my room. It was absolutely disgusting and impossible to ignore. I would never recommend this hotel to anyone. I read the Google reviews beforehand and thought the worst part would be the roaches, but now I wish that had been the only issue. Staying here was a horrible, unsafe, and disturbing experience. Never again.

（由 Google 翻译）极其令人失望的体验——不推荐 我和丈夫在这家拉昆塔酒店预订了15间客房，用于招待亲朋好友，庆祝他在附近的一个地方举行的50岁生日。我们提前支付了房费，但抵达后，我们不得不在前台等了45分钟，前台工作人员在系统中苦苦寻找我们的预订信息——即使我们出示了确认邮件。最后，我们被告知必须再次付款才能入住，并承诺第二天会退款。由于客人来自外地，而且距离活动开始时间越来越近，我们别无选择，只能接受费用，离开酒店。 遗憾的是，酒店的状况远低于预期。地毯脏兮兮的，满是污渍，墙壁受损，电梯也坏了——这对我们不得不使用楼梯的老年客人来说是一个严重的问题。大堂和走廊里弥漫着浓重的大麻味，大厅里还徘徊着一些明显醉酒的人，这让我们很多客人感到不舒服。 由于房间发霉且卫生状况不佳，一些客人不得不更换房间。活动结束后，我们回到自己的房间，发现空调附近的地毯完全湿透了，迷你冰箱下面的地毯也脏得不堪入目。 整个入住期间，我们的客户服务都很混乱，缺乏专业性。作为第一次入住LaQuinta酒店的客人，我们对酒店质量的低劣感到震惊——尤其是考虑到这家酒店与许多声誉更高的酒店坐落在同一个停车场里。 这次体验对我们和我们的客人来说都极其令人失望，尤其是在一个本应是值得庆祝的周末。考虑到酒店的状况、不专业的服务以及我们团队遇到的诸多不便，我们认为酒店应该全额退款，并强烈建议其他人不要入住这家酒店。 （原文） Extremely Disappointing Experience – Would Not Recommend My husband and I booked a block of 15 rooms at this LaQuinta location to accommodate friends and family for his 50th birthday celebration, which was held at a nearby venue. We paid for our room in advance, but upon arrival, we were forced to wait at the front desk for 45 minutes while the representative struggled to locate our reservation in the system—even after we showed our confirmation email. Eventually, we were told we had to pay again just to check in, with the promise that someone would issue a refund the next day. With guests arriving from out of town and time ticking before the event, we had no choice but to accept the charge and move on. Unfortunately, the condition of the hotel was far below expectations. The carpets were filthy and stained, walls were damaged, and the elevator was out of order—posing a serious issue for our elderly guests who were forced to use the stairs. The smell of marijuana was strong in the lobby and hallways, and the presence of visibly intoxicated individuals lingering in the lobby made many of our guests uncomfortable. Some guests had to change rooms due to mold and poor cleanliness. When we returned to our own room after the event, we found the carpet near the AC was completely soaked, and the carpet beneath the mini-fridge was filthy and heavily stained. Customer service throughout the stay was disorganized and unprofessional. As first-time guests of LaQuinta, we were genuinely shocked by the lack of quality—especially considering this hotel sits among much more reputable establishments in the same parking lot. This experience was extremely disappointing for us and our guests, especially during what was meant to be a celebratory weekend. Given the condition of the property, the unprofessional service, and the multiple inconveniences experienced by our group, we believe a full refund is warranted and would strongly advise others to avoid this location.

（由 Google 翻译）如果你没有足够的钱来应对重复扣款，那就赶紧换一家酒店！如果他们的系统没有识别到​​第一次扣款，他们会告诉你不能继续入住。 我就被重复扣款了。第一次付款后，酒店系统立刻崩溃了，恢复后却没能识别到这笔扣款。如果前台能承认错误，我倒也不会这么在意，但他却拒绝承担任何责任。然而，第二天早上我和酒店经理谈过这件事，我问她：“如果第一次扣款后我没有钱了，那我当晚就得露宿街头了，对吧？”她证实我的猜测是对的。这让我非常不满，因为如果我没有足够的钱来支付第二次扣款，而这完全不是我的错，那我岂不是要被迫睡在外面或者找地方栖身？ （原文） IF YOU DON'T HAVE EXTRA FUNDS IN CASE OF A DOUBLE CHARGE, FIND ANOTHER LOCATION! THEY WILL TELL YOU THAT YOU CANNOT STAY, IF THEIR SYSTEM DIDN'T PICK UP THE FIRST CHARGE. I was double charged. The first time I paid, the hotels systems went out immediately after, and when they came back online, it didn't catch the charge. It really wouldn't have bothered me so much, if the receptionist just acknowledged it, but he refused to hold himself or the hotel accountable. However, when I spoke to the hotel manager the next morning, I asked her "If I didn't have any more funds after the first charge, I would have been homeless for that night, right?" She confirmed that was a correct assumption. That really didn't sit well with me, because I would have been made to sleep or find shelter outside, if I didn't have enough to be charged a second time, through no fault of my own..

（由 Google 翻译）远离这个地方。我预订这家酒店是因为它离联想中心12分钟路程，我要带孩子们去那里参加一场音乐会。前台/大堂是整个地方唯一干净的地方。他们只有一部能用的电梯，而且快要散架了，电梯天花板上露着钉子。我们一走进房间，就闻到一股浓重的气味，甚至刺激了我儿子的哮喘，他开始咳嗽。整个房间都弥漫着这种气味，浴缸生锈了，床单和地毯上都有污渍，地毯上还有死虫。我要求换干净的床单来替换脏兮兮、泛黄的床单。但我真的觉得住在那里不安全。那气味真的钻进我的鼻子里，我儿子需要吸入器。我打电话给前台说我不能住了。很遗憾，我是通过booking.com预订的……我希望得到退款。我不知道这家酒店是如何合法运营的。现在，任何人待在这里都会危害健康。我一定会打电话给当地卫生部门。千万别住在这里。 （原文） STAY FAR AWAY FROM THIS PLACE. I booked this hotel since it’s 12 minutes away from the lenovo center for a concert I was attending with my children. The front desk/lobby was the only clean area in this whole place. They only had one working elevator that was falling apart with nails exposed on the ceiling of the elevator. The ODOR as soon as we walked into the room is so strong that it even provoked my son’s asthma, he started coughing. The smell is in the entire room, the bathroom tub is rusted, the sheets stained, and the carpet stained, and dead bugs on the carpet. I asked for clean sheets to replace the dirty yellow-stained sheets. But i seriously didn’t even feel safe staying there. The smell is literally penetrated in my nose and my son required his inhaler. I called the front desk and said i couldn’t stay. Unfortunately, i booked with booking.com… and i’m hoping for a refund. I don’t know how this place is legally running. At this point, it’s a health hazard for anyone to stay. I will definitely make calls to the local health department. DO NOT STAY HERE.

（由 Google 翻译）真不敢相信这家酒店居然还能营业。卫生状况极其糟糕，简直就是个生物危害源。网上的照片完全是假的。这家酒店可不是那种可以先订便宜房，然后再订几间好点的房间的地方……所有房间都烂透了。这是我在这里的最后一晚，我想续住一晚，但前台说他正在审计，而且他根本不知道怎么处理，让我直接打电话给他老板，说她会帮忙……不管他老板是谁，反正我已经付了两周的房费，她还不停地敲我的门，催我走，我最后忍不住破口大骂。警察24小时都在这里执勤。打架斗殴没完没了，酒店里里外外也到处都是毒品。还有那些虫子，简直无边无际。大大小小的蟑螂，还有我以前从来没见过的虫子，到处都是。我选择这家酒店是因为价格虽然高，但还算可以接受，而且希望比莫里斯维尔的长期住宿安全一些……结果我错了，大错特错。门根本对不齐，都能透过门看到里面。我换了房间，因为我需要一间带淋浴喷头的无障碍房间，这样可以给我的狗洗澡……结果糟透了。就在我写这篇评论之前，我去开浴室的灯，结果“砰”的一声，火花四溅，所有的灯都冒火花烧毁了……所以现在什么灯都没有。联系不上前台寻求帮助，他们忙着和朋友闲聊，身上还散发着大麻味。健身房简直是个笑话，除了晚上10点才开放之外，根本没法用。早餐更是糟糕透顶，难以下咽，大部分都过期了，害我病了好几天。他们没有任何低卡食品，一楼只有两台自动售货机，里面卖的也都是过期食品，或者是一些没人会想吃的东西，连狗都不会吃。所有的电梯都坏了，就算能用也不安全。外面的门需要钥匙才能打开，但是没有把手，祝你好运，希望你手掌够大，抓力够强，因为你肯定用得上。我无意中听到酒店的清洁阿姨说所有房间都需要喷洒更多的化学杀虫剂，因为她们在楼上看到了更多的臭虫……天花板和浴室里到处都是霉菌，一眼就能看到。垃圾遍地。我可以一直说下去。请相信我，这不是因为我想找茬……我是真心希望大家不要来这种地方。我保证，以后你会感谢我的。这个地方唯一的好处就是有个很友善的年轻小伙子，他只上夜班……他很棒，也很随和。地理位置本来应该是黄金地段，但实际上并非如此。你不能像在其他地方那样随意进出。他们没有真正的电视服务，只是用预装的三星电视，买房送电视而已 -_-。房间里什么声音都能听得一清二楚。房卡根本打不开门。账单被重复发送了好几次，但我的邮箱和会员账户里都没有收到任何账单。最让我无法忍受的是房间内部和房间本身都非常昏暗，一点灯光都没有。这个地方应该被拆掉，或者最多只收70美元，因为跟这种破地方比起来，其他长期住宿都算是豪华了。 （原文） Blows my mind how this hotel is allowed to be open to the public. Severely unsanitary. A literal biohazard to the public. The photos online are completely false. This isnt a hotel where you can book cheap rooms and then maybe some nicer ones…ALL OF THEM ARE BAD. This is the last night im here and I tried to extend my room an extra night but the guy at the front said he is doing audit and he honestly has no idea how to do that and to just call his boss she will help…whom ever his boss is I ended up cussing out as she repeatedly banged on my door saying I needed to go after I have paid in full for two weeks. Police live here around the clock. Fights are non stop as well as the drugs in and around the place. Dont get me started on the bugs. They are EVERYWHERE. Roaches big and small and bugs Ive never seen before all over the place. I decided to pick this place because the price was up there but ok enough and hopefully safe enough than the extended stay in Morrisville…I was wrong. So wrong. You can see through the doors as they do not align at all. Switched rooms because I needed a handicapped one that had a shower with the attachment to wash my dogs…terrible. Just before writing this review I went to switch on the bathroom light and BOOM sparks flew at me and all the lights sparked and blew out…so no lights. Cant even get in touch with the front desk for help to busy cutting it up with his friends and smelling like weed. The gym is a joke and unusable apart from it only being opened till 10pm. Breakfast is a COMPLETE JOKE. Disgusting and most of it is expired and got me sick for a few days. They have no diet anything and they have only two vending machines 1st floor with once again expired food or food no one would want to eat ever not even your dog. ALL OF THE ELEVATORS ARE BROKEN AND NOT SAFE WHEN THEY DO WORK. Exterior doos require access key but no handle so good luck hope you got gorilla palms and a mean grip your gonna need it. Over heard the hotel cleaning ladies say all the rooms need more chemical sprays they saw more bed bugs upstairs…there is literal mold in the ceiling and bathrooms in plain site. Trash everywhere. I could go on and on. Please this is not a review because I am some karen…literally hoping to save anyone from ever experiencing this kind of a place. Youll thank me later I PROMISE. The only good thing about this place is the nice young gentleman that only works the night shift…he is awesome and chill. The location should be prime but its not. You cant just roll in and out to get where you want. They dont have real TV service they just use prebuilt samsung tv which you get free if you buy one -_-. You can hear everything. Room keys never work. Been billed several times and not one was sent to my actual email or my loyalty account. What I hate the most is how DARK IT IS INSIDE AND IN THE ACTUAL ROOM. No light. Place should be demolished or charge at best $70 for a entire week stay as the extended stays are LUXURY compared to this dump.

（由 Google 翻译）你得冲三次马桶才能把所有东西冲下去。只有一部能用的电梯，而且要等很久，而且在我房间的另一端。我的钥匙在凌晨12点就坏了，我去前台想换一把新的，但那里一个人也没有。我打了两次电话，因为昨晚在外面玩累了，脚很疼，而且很烦躁，因为我需要上厕所。酒店工作人员终于回来了，一点也不着急，还开玩笑。我还在天花板上发现了一只死虫子，我敢肯定没人看到。除此之外，酒店工作人员把房间打扫得很干净，并确保我们换上了干净的毛巾。走廊里还有一股难闻的气味。我再也不会在这里花钱了。 （原文） You had to flush the toilet 3 times for everything to go down. There was only one working elevator that took forever and was on the opposite end of my room. My key stopped working at 12 am and I went to the front to get a new one and no one was there. I rang the phone twice tired from a night out, feet hurting, and agitated because I needed to use the restroom. The hotel staff finally came back with no sense of urgency and trying to joke. I also found a dead bug on the ceiling that i’m sure no one saw. Otherwise the hotel staff did a good job of cleaning the room and making sure we had fresh towels. There was also an awful smell in the hallway. I will NEVER spend my money here again.

（由 Google 翻译）真是应了那句老话：一分钱一分货。房间非常简陋，而且相当破旧。墙壁上有很多破损，其中一个房间的号码竟然是用记号笔直接写在墙上的，而不是像其他房间那样用标牌。这有点滑稽，但也反映了酒店的糟糕状况。“欧陆式早餐”种类非常有限，而且味道也不怎么样。如果你只是想随便吃点东西，那还算凑合。 它的价格只有附近酒店的一半，所以就像我说的，一分钱一分货。如果价格更高，我可能只会给它一两颗星，但就目前的价格而言，我给它三星。另外，它的地理位置确实很棒。 （原文） So, this is a case of you get what you pay for. It's pretty bare bones and fairly dilapidated. Lots of damage on the walls, one of the room numbers was written on the wall with a sharpie rather than the placard on the other rooms. Kinda funny, but also an indication of the state of the hotel. The "Continental breakfast" is very limited and not great. If you need a quick fix, it's serviceable. It is half the price of the nearby hotels, so like I said, you get what you pay for. If it were more expensive, I'd give it one or two stars, but at the current price, I give it 3 stars. Also, the location is great.

（由 Google 翻译）很容易找到，如果想找个靠近体育馆又想住得便宜的地方，这里位置绝佳。入住和退房都快捷方便。工作人员热情友好！他们建议我们步行去联想中心，而不是开车，我很高兴我们听从了他们的建议，否则开车去还要花40美元停车费，真是浪费时间和金钱。步行一英里，我们花了不到20分钟。我没有闻到其他人评论里说的那种难闻的气味——我觉得那像是清洁用品的味道。房间一尘不染，空调很冷，床也很舒服。唯一的小抱怨是，入住时浴室里卫生纸不多，而且水一直不热，只是温热的，所以只能快速冲个冷水澡，然后再去享用免费的早餐吧。早餐很美味，很热。酒店有一个漂亮的户外区域，里面有一个游泳池，很多人都在玩，但我们忘了带泳衣！下次我们会记得带泳衣的。等我们最喜欢的艺术家再次来罗利的时候，我们一定会再来的。 （原文） Easy to find, great location if needing somewhere near the arena to stay for a low price. Check in and checkout were swift and easy. Very welcoming and friendly staff! They recommended that we walk to the Lenovo Center instead of driving and I'm glad we took their advice, otherwise we would have wasted time and money driving there and paying $40 for parking. It was a mile walk, took us less than 20 minutes. I did not notice a bad smell as others stated in their reviews- It smelled like cleaning supplies to me. The room was spotless, the AC was cold, the bed was comfortable. The only complaints I have is that we didn't have much toilet paper in the bathroom upon checking in and the water never got hot, just lukewarm, which made for a fast, cold shower before hitting up the complementary breakfast bar. Breakfast was delicious and hot. They have a nice outside area with a pool that a lot of people were enjoying but we forgot our swimsuits! Next time we'll remember to pack them. We'll be back when our favorite artists visit Raleigh again.

（由 Google 翻译）房间干净，床很舒服，员工服务也非常好。从前台到负责提供丰盛自助早餐的热情工作人员，一切都很完美。我还很喜欢可以从前台买啤酒带回房间。很方便，价格也很合理。外面有一个漂亮的泳池，而且位置也很棒，可以欣赏联想中心的音乐会。我们步行去看演出。我还会再来这里住的。 （原文） Clean rooms, comfortable bed, very nice staff. From the front desk to the lovely people running the included breakfast buffet which is filling. I also liked i could buy a beer from the front desk for my room. It was convenient and priced well. There is a pretty pool outside and the location was great for Lenovo Center concert. We walked to the show. I would stay here again.

（由 Google 翻译）酒店很不错，但电梯在酒店最里面，所以如果您行李很重或很多，可能需要预订一楼的房间。 冷热自助早餐很不错，工作人员也很友好。 房间干净，但有些陈旧，空调需要加装除湿机，所以房间感觉和闻起来都有点潮湿。 床还不错，但毛巾最好，很柔软，而且能擦干身体。淋浴也非常清爽舒适。总的来说，这是一个不错的住宿选择。 （原文） The hotel is nice but the elevator is all the way at the back of the hotel so if you have heavy or multiple suitcases you may want to request a 1st floor room. The hot and cold Breakfast buffet was good and the staff is very friendly. The rooms are clean but dated and the A/C needs a dehumidifier so the room feels and smells a little damp. The bed was fine but The towels are the best, they are Soft and they actually dry your body. The shower was also very refreshing and relaxing. Overall it was a good place to stay.

（由 Google 翻译）房间很大，床很舒服。整个酒店看起来和闻起来都很干净。员工很友好。晚上很安静。早餐有各种冷热食物。会再次入住 （原文） Room was large with a comfortable bed. Whole hotel appeared and smelled clean. Staff was nice. Very quiet during the night. The breakfast had a variety of cold and hot food. Would stay again

（由 Google 翻译）昨晚入住这家酒店是为了观看乔纳斯兄弟演唱会，所有员工都非常棒，在我们需要个人护理用品时也提供了很大的帮助。早餐出乎意料地好，种类也相当丰富。我们的房间确实出现了一点小问题，但酒店员工非常热心地帮我们解决了！强烈推荐！ （原文） Stayed at the hotel last night for the Jonas brother concert and all the staff was phenomenal and were very helpful when we needed self care items. The breakfast was surprisingly good with a decent variety for hotel breakfast. We did have one small issue with our room and the staff were absolutely so helpful and accommodating with it! Definitely recommend

（由 Google 翻译）优点：离联想中心很近，方便参加各种活动。入住办理也很便捷。 缺点：整个酒店陈旧破败。走廊光线昏暗，侧门本应使用房卡才能进入，但却无法上锁（存在安全隐患！），浴室至少20年没有翻新过，床又旧又吵，而且中间还会下陷。早餐糟糕透顶——鸡蛋是蛋粉做的，香肠没熟透，煎饼像橡胶一样。据在自助早餐区忙碌的厨师说，那瓶巨大的番茄酱泵瓶里全是水，显然清洗后没有彻底冲洗干净。我们担心食物中毒，所以没吃早餐。 （原文） Positive: Really close to Lenovo Center for events. Easy check in. Negative: Entire hotel is dated and worn. Hallways are dimly lit, the side doors that are supposed to require keycard entry do not lock (safety issue!), the bathrooms haven't been updated in at least 20 years, beds are old, noisy and sink in the middle. Breakfast was horrible - powdered eggs, undercooked sausages, and rubber pancakes. The giant pump bottle of ketchup was full of water that was apparently not cleaned out after washing according to the cook who hovers over the buffet style breakfast set up. Did not eat the food as we were worried about food poisoning.

（由 Google 翻译）早餐还可以，别指望什么特别好吃。鸡蛋和香肠也只能说还行，甚至算不上好。我感觉被坑了，因为我收到了一份升级房间的报价。说是20美元。这根本不是真的。我被收了40美元，每晚20美元。请看报价图片。图片上写的是+20，而不是40。墙很薄，走廊里的任何动静都能听到。我们房间的水压很差，水温也不稳定。对了，退房的时候他们会在网站上询问小费。我觉得这很不专业。 “回复你的声明”我不明白2x1 + 20 = 40是怎么算的。对我，或许对世界上大多数人来说，这指的是一张特大床住两晚=加收20美元。看图片。它没有说每晚，除了我的账单，其他地方都没有40美元。希望你能考虑修复误导用户的网站。感谢您抽出时间。 （原文） The breakfast is ok. Dont expect anything fantastic. The eggs, and sausage was just ok. Not even good. I feel ripped off as I got a offer for a upgrade on a room. It said 20$ for the upgrade. This was not true. I got charged 40$, 20 per night. See attached picture of the offer. It says +20 not 40. The walls are thin and you can hear everything in the hallway. The water pressure in our room was poor and the water temperature fluctuations. Oh yeah and they ask for tips on the site when you check out. I feel like this is not professional. "Reply to your statement" I am not sure how the 2x1 + 20 = 40. To me and probably most of the world this says 2 nights in 1 king bed = 20$ upcharge. See picture. It does NOT say per night and does NOT have a total of 40$ anywhere except on my bill. Hopefully you will consider fixing your website that misleads people. Thank you for your time.

（由 Google 翻译）在这里度过了一个愉快的周末。我去参加一个会议中心的活动，步行过去很方便，所以地理位置非常完美。酒店环境优美、干净、现代化，我们遇到的员工也非常友好热情。房间非常宽敞、干净、舒适，没有任何问题。步行范围内有几家很棒的餐厅，酒店也有一些餐饮选择，包括一个非常漂亮的屋顶露台。酒店包含的早餐非常美味，是我在酒店吃过的最好的早餐之一。以后我再来这附近肯定还会住这里。 （原文） Had a good experience staying here for a weekend. Was attending an event at the convention center and it was a short, easy walk over there so the location was perfect. The hotel was nice, clean, modern, and the staff we encountered were at friendly and helpful. There were no issues with the room, which was very spacious, clean, and comfortable. Within walking distance there are a few great restaurant options, and the hotel also has a few dining options including a really nice rooftop terrace. The included breakfast was pretty good, one of the better ones I've had at a hotel. I would certainly stay here again when in the area.

（由 Google 翻译）地理位置优越，员工热情周到，房间宽敞干净。床可能需要更换一下，不过我对床的要求比较高。屋顶酒吧很漂亮，饮品很棒，服务员也很友好。楼下的咖啡厅也很棒，饮品好喝，食物新鲜。由于附近有很多活动场所，停车有时会比较困难，但酒店会把停车位与其他停车位分开。 （原文） Great location, helpful staff and rooms are spacious and clean. Bed could probably use a swap out but im picky about beds. Rooftop bar is beautiful, makes great drinks and staff is friendly. Cafe downstairs is awesome, great drinks and food items are fresh. Parking is a bit nuts at times due to a lot of event locations in close proximity but they do keep hotel spots separated.

（由 Google 翻译）周六晚上入住 Residence Inn，参加隔壁的活动。 房间很棒也很安静。不过，床太软了，我们不太喜欢。 自助早餐不错，用餐环境也很干净。 我强烈推荐这家酒店。 （原文） Stayed at the Residence Inn, attending an event next door on a Saturday evening. The room was great and quiet. The bed was way too soft for our liking, however. The buffet breakfast was good and served in a clean area. I would definitely recommend.

（由 Google 翻译）我起初以为这家酒店很棒。地理位置优越，房间干净整洁，员工热情友好。入住的第一晚，我们非常满意。 然而，第二天一切都变了。我们房间里弥漫着一股难闻的气味，前台告诉我们，这是隔油池清理时产生的。气味出现后不久，我和家人就开始感到很不舒服。我出现了严重的恶心、头晕、呕吐和腹泻。我妻子也感到头晕。这些症状非常严重，我们甚至一度考虑拨打911。情况非常可怕，我们感觉不舒服后就赶紧退房了。 我们向前台解释了情况，前台只是简单地说了句“抱歉”，就给我们造成了麻烦。这是一次令人震惊和难过的经历。虽然我知道酒店维修是必要的，但我从未因为酒店的维修工作而感到如此难受。这次事件完全掩盖了所有积极因素，并让我们度过了一次糟糕而难忘的住宿体验。 （原文） I initially thought this was a great hotel. The location was perfect, the rooms were clean, and the staff was friendly. On our first night, we were happy with our stay. However, everything changed on the second day. We were hit with an awful odor in our room, which the front desk informed us was from the grease traps being cleaned. Shortly after the smell appeared, my family and I started to feel very ill. I experienced severe nausea, dizziness, vomiting, and diarrhea. My wife also felt dizzy. The symptoms were so bad that we were seriously considering calling 911. The situation was frightening and we rushed to check out as soon as we were not feeling sick. When we explained the situation at the front desk, we received a simple "sorry" for our trouble. It was a shocking and upsetting experience, and while I understand maintenance is necessary, I've never been made this sick by work being done at a hotel. This event completely overshadowed any positives and made for a terrible and unforgettable stay.

（由 Google 翻译）住宿体验很棒，位置绝佳，去哪儿都很方便。最棒的是房间配备了设施齐全的厨房，附近还有不错的餐厅，而且没有床虱。房间还算干净，但看起来有点旧。下次还会选择这里！ （原文） Great place to stay, was just on edge of everything we wanted to go do. Best part we had a full kitchen, good restaurant, and no bed bugs. Rooms decently clean but looks a little older. We will stay here again!

（由 Google 翻译）酒店本身不错。房间宽敞漂亮。问题是住宿条件有点差。比如，根本没地方停车登记。根本没人接待你，帮你拿行李之类的。所以你一到酒店就心烦意乱。停车场就在拐角处，所以你得找个奇怪的地方卸行李，去登记，自己把行李拿到楼上房间，然后再下来，开车绕过拐角停车。对于刚从机场赶来，只想好好放松一下的人来说，这实在是太麻烦了。 （原文） Hotel itself is fine. Rooms are nice and spacious. The issue is the lack of accommodations. For example, there's not really anywhere to park to register. No one greets you to help you with bags or anything like that. So you're already flustered as soon as you arrive. The parking deck is around the corner, so you find a weird spot to unload, go register, take your own bags up to the room, come back down and drive around the corner to park. It's just a lot when you're coming from the airport and just finally want to relax.

（由 Google 翻译）如果你曾经想过要假装自己是个灭虫员待几天，那么这里绝对是个完美的选择。房间里爬满了虫子，蟑螂和蜘蛛都有。客房服务人员根本不打扫房间。为了满足万豪的预算限制，即使你要求铺床，他们也不提供。如果你能换毛巾、清理垃圾，就算你很幸运了。 房间脏乱不堪：浴室的灯泡烧坏了，淋浴间滴水让我整晚都睡不着觉，空调面板简直要从墙上掉下来了。这绝对是我住过的最糟糕的一次。以后不会再来了。 （原文） This is the perfect stay if you’ve ever wanted to pretend you’re an exterminator for a few days. The room was crawling with bugs, including both roaches and spiders. There is housekeeping that doesn't housekeep. In order to meet Marriott's budget constraints, they don't even make the beds if you request it. You will find yourself lucky to have your towels changed and garbage taken out. The room was dirty and rundown: burnt-out bathroom bulbs, a dripping shower that kept me up all night, and an AC panel that literally falls out of the wall. Easily one of the worst stays I’ve ever had. Won’t be back.

（由 Google 翻译）我们很喜欢这家酒店。服务很棒！早餐很棒！床很舒服！ 唯一不足的是房间里的浴室。马桶加水非常慢，水槽里的水要好几分钟才能变温。 其他一切都很棒，我们还会再来！ （原文） We loved this hotel. Great service! Great breakfast! Beds were very comfy! The only thing that wasn't perfect was the bathroom in the room. The toilet was extremely slow to refill and the water at the sink took several minutes to get barely luke-warm. Everything else was wonderful and we will stay here again!

（由 Google 翻译）一定会再住这里。房间干净整洁，地理位置优越，员工也很棒。作为一个经常住酒店的人，我真的很感激能遇到像Kelli这样的前台工作人员，她就像一缕温暖的阳光。她不仅让我拥有了愉快的入住体验，还竭尽全力帮我尽快准备了一些我需要的额外物品。在这个充满商业气息的世界里，她展现了真诚的人性化服务。非常感谢Kelli，你的善举真的被我们铭记在心！ （原文） Will definitely be staying here again. Clean rooms, great location, and fantastic staff. As someone who frequents hotels nonstop, I truly appreciate an encounter with someone like Kelli at the front desk who is a ray of warmth and sunshine. Not only did I have a pleasant check in experience with her, she went above and beyond to help me acquire a few extra things I needed asap. A genuine personal touch on an otherwise corporate world. Thank you immensely, Kelli, your act of kindness did NOT go unnoticed!

（由 Google 翻译）我们入住三晚，第一晚房间没有暖气。我们要求换房，但前台说“超额预订”，维修人员已经下班了。第二天我们再次反映，他们说会处理。结果我们回去后，前台对此事一无所知，暖气也没修好。他们提出给我们换房，但我们必须排在另外两名客人后面。前台一边打电话一边处理，后面还有三名客人等着，她已经尽力了。入住的三天里，我们的房间一次都没打扫过！热水浴缸浑浊，泳池也不干净。工作人员态度友好，但对我们的问题要么不解决，要么根本无能为力。电梯前两天噪音很大，第三天就挂出了故障的牌子。早餐看起来不错，但第一天早上鸡蛋就卖完了，他们说没有了。退房时我提到了这些问题，他们只给了我很少的万豪积分。 （原文） The first night of a three night stay we had no heat. Asked for another room but they were "overbooked" he said, and maintenance had gone home. The next day we reported it again and they said they would take care of it. When we returned the desk clerk didn't know anything about it and it had not been fixed. They offered a new room but we had to wait in line through 2 other quests. The clerk was doing the best she could with phone calls and 3 other quests behind us. During the 3 day visit we never had our room cleaned! The hot tub was milky and the pool was not clean. The staff was congenial but didn't or couldn't follow through on concerns. The elevator made a disturbing noise the first two days and had an out of order sign on day three. They had a nice looking breakfast but ran out of eggs the first morning and said they didn't have any more. I did mention my concerns on check out and they gave me Marriott points that were minimal.

（由 Google 翻译）真是太棒的体验了！酒店优雅，床铺舒适，早餐美味，前台服务人员热情周到！晚间调酒师雅各布非常讨人喜欢。我们在都柏林格雷沙姆酒店的这段时光真是太美好了！ （原文） Such a beautiful experience! Elegant hotel, comfortable beds, delicious breakfasts, kind and helpful front desk! Jacob, the evening bartender, was delightful. We totally loved this time at the Gresham Hotel in Dublin!

（由 Google 翻译）怎么说呢，这次住宿体验非常棒，地理位置优越，靠近购物中心，周边餐厅林立，所有生活必需品一应俱全。我晚上9点左右第一次入住，前台服务人员非常热情友好，我和她聊了几分钟，她给了我房间号和钥匙，然后我就去办理了入住。房间非常干净舒适。空调运行良好。我不得不关掉空调一会儿，因为太冷了。除此之外，一切都很顺利，而且离我早上开会的地方也很近。 万豪酒店，干得好👏，继续保持👍💯。 （原文） What can I say I had a fantastic stay & great location very close to nice shopping center with restaurants & everything needed close by. I 1st check in around 9pm or so & the front desk last was so great & friendly & I enjoyed talking to her for a few minutes & gave me my room number & key.. check in the roo. Was very clean & comfortable. The AC was working very well. I had to turn off the AC for a while ot was to cold & other than that everything went smoothly & was very close to where I had to be in the morning meeting. Great job Marriott 👏 keep up the great work 👍 💯.

（由 Google 翻译）这是我第二次入住这家酒店，我必须特别表扬一下Keny提供的卓越服务。她非常友善，尽心尽力让我住得舒适。真心感谢她的热情款待！ （原文） This is my second time staying at this property, and I have to highlight the exceptional service I received from Keny. She was extremely kind and went above and beyond to make my stay comfortable. Truly appreciate her hospitality!

（由 Google 翻译）房间温度很难调节。虽然浴室已经翻新过，但热水却迟迟不来。（也许当时热水循环系统出了问题！） （原文） It was hard to regulate the temperature in the room. Although the bathroom has been updated, It took forever to get hot water in the bathroom. (Maybe the hot water recirculation system wasn't working at the time!)

（由 Google 翻译）套房式公寓的房间更大。两家酒店都在同一栋楼里，每层楼都可以步行往返。Residence Inn 的房间更好，而且提供庭院早餐。因为大使会员和钛金会员的差别不大，而且总体来说我的入住体验还不错，但如果让我重新选择，我会选择 Residence Inn，因为它提供免费早餐。 （原文） The residence in suites are larger. Both hotels are in the same building. I can walk between the two on each floor. Residence Inn has better rooms, courtyard hbreakfast. Because there's ot much difference for Ambassador or Titanium status and overall I had an decent stay, but if I did it over again I would choose Residence Inn for the free breakfast.

（由 Google 翻译）酒店位置优越，靠近机场和RTP，适合商务旅客。附近有很多餐厅，适合晚上活动。如果您累了，酒店内的小酒馆也提供美味的菜单和酒吧选择。房间宽敞、干净、现代，所有服务都很友好。我已经在这里住过两次了，以后可能会再来！ （原文） Great hotel location, close to airport and RTP for business travelers. It's nearby a lot of restaurants for evening activities, but in case you are exhausted the bistro inside of the hotel offers delicious menu options and bar options as well. The room was spacious, clean, modern, and all the service was friendly. Ive stayed here twice and might be coming back!

（由 Google 翻译）地理位置优越，位于繁华地段，距离机场约十分钟车程。大堂和餐厅都经过翻新，环境不错。房间干净整洁，但略显拥挤。 （原文） Good location in a lot very area, about a ten minute drive from the airport. Nice updated lobby and small restaurant. The clean room was a bit cramped.

（由 Google 翻译）我觉得住酒店一定要地处中心位置，附近有餐厅和商店。不过这只是我个人的看法。这家酒店绝对符合我的要求。酒店靠近美食、州际公路和机场，而且即使不想去餐厅用餐，也可以在餐厅用餐。他们还有很棒的酒吧和休息区。 （原文） I feel like any time you stay at a hotel, it has to be centrally located and accessible to restaurants and stores. That's just me, though. And this one is definitely that one. Near good food, interstate, airport, and you can dine in the restaurant if you just don't want to go. They have an awesome bar and lounge area.

（由 Google 翻译）7月12日晚上11点左右，前台的Wilson态度恶劣，客户服务水平也很差。 我住过这家酒店很多次，通常都是我的首选，但昨晚前台的Wilson让我很不舒服。 晚上 11 点之前，我最初去前台要更多的毛巾和洗脸巾，当时在场的客服代表（我忘了他的名字，但他很友善）告诉我，洗脸巾用完了，几分钟后他会派一位同事送到我的房间来弥补不便，然后我回到房间等了 20 分钟，再次打电话给前台，这次客服代表 Wilson 建议我必须自己下去拿洗脸巾，他的原话是，这不是一家“提供全方位服务的酒店”——这毫无道理，我知道这是什么类型的酒店，这与主题无关，我说，作为一个在这里住过很多次的付费回头客，我期望得到比这更好的客户服务，特别是如果之前的客服代表承诺会有人送来洗脸巾的话，那么 Wilson 至少可以兑现我所说的，但他却反复跟我说他不会让任何人为我做这件事再次走下去拿新的毛巾。 他的态度令人反感，毫无必要。他本可以让人把毛巾送到我的房间，然后少说些不必要的话——如果之前的客人代表能做到，他也可以。这是原则。尊重客人的吩咐，尊重那些付费的回头客。 （原文） Wilson who works at the front desk had a bad attitude and had terrible customer service skills on 7/12 around 11pm. I have stayed in this hotel numerous of times and usually is my go-to but yesterday night, Wilson at the desk rubbed me the wrong way. Prior to 11pm, I had initially went down to the desk to ask for more towels and wash cloths and the guest rep whom was there at the time (I forgot his name but he was pleasant) advised that they ran out of wash cloths and he was going to have one of his co workers bring some up to my room for the inconvenience in a few minutes then I went back to my room and waited for 20 mins and called the desk again and Wilson, the guest rep this time advised that I would have to come down to get some wash cloths and in his exact words saying that this is not a "full service hotel" - which was uncalled for, I know what type of hotel this is, that was beside the point and I said well as a paying repeat guest whom has stayed here numerous of times, I would expect better customer service than this especially if the previous guest rep promised that someone will bring up wash cloths so the least that Wilson could have done was honored what was told to me but instead he rather had went back and forth with me about how he isn't going to get anyone to do that and for me to walk back down again to try to get some fresh wash cloths. His attitude was distasteful and uncalled for. He could have had someone bring up the wash cloths to my room and held back the unnecessary comments that wasn't needed - if the previous guest rep could have made it happen then he could have too. It's the principle. Honor what is being told and treat your paying REPEAT guests with respect.

（由 Google 翻译）非常喜欢这个地方，所有员工都非常友善，房间也很棒。咖啡厅价格略高，但环境舒适宜人，是放松休闲的好去处。 （原文） Love this place, ALL staff extremely nice, rooms great. Cafe a bit pricey, but nice and comfy area to chill

（由 Google 翻译）Wilson 很粗鲁，根本不配在酒店工作。我去前台问了，他们却拒绝给我和家人多加一个枕头，说“这不是一家提供全套服务的酒店”。虽然提供全套服务也无所谓，但多加一个枕头是基本服务。然后，我要求加毛巾时，Wilson 的态度更恶劣，因为他们只给四个人提供了三条浴巾。真是浪费钱，也浪费耐心。还是另找一家吧。 （原文） Wilson is rude and shouldn’t be working at a hotel. Refused to give me and my family more than one extra pillow saying “this is not a full service hotel”, after I walked down to the front desk to ask. It not being full service is fine, but extra pillows are a basic amenity. Then Wilson gave me more attitude when I asked for additional towels as they only provided 3 bath towels for 4 people. Waste of money and patience. Stay somewhere else.

（由 Google 翻译）虽然这家酒店不错，房间也很漂亮，但价格贵得吓人。我在这里享受到的，没有一件是其他更便宜的酒店能提供的。我期待着那里能更精致一些，人更多，活动更多，而且是在热闹的氛围中。结果却不是。这里很无聊。屋顶酒吧只在周三到周五开放，这太不合理了。所以我没去那里。酒店旁边有一家巴西牛排馆，但严格来说并不附属于酒店，你必须走到外面才能到达。那里不能收取房费。其他的餐饮选择包括一家人气不旺的意大利餐厅和一家星巴克。它离布里尔溪中心地带只有一小段步行路程。我本来可以住在德尔塔酒店，价格便宜得多，设施也基本一样。 （原文） While it is a nice hotel and the rooms are nice, it’s an expensive nothing. I got nothing here that I could not have gotten at any other hotel that was cheaper. I expected something a little bit more elaborate, more people, more things to do, and in the middle of the activity. It wasn’t. It was boring. The rooftop bar is only open from Wednesday through Friday, which makes no sense. So, I didn’t get to go there. There’s a Brazilian steakhouse that’s adjacent but not technically attached to the hotel that you have to walk outside to get to. You cannot make a room charge there. The other dining choices were an Italian restaurant that wasn’t very busy and a Starbucks counter. It’s separated from the heart of Brier Creek by a little bit of a walk. I could’ve stayed at Delta Hotel for a lot less with basically the same amenities.

（由 Google 翻译）我们团队对“机场”酒店并没有抱太大期望，但威斯汀RDU酒店真的超出了我们的预期。地理位置优越，服务也无可挑剔。我的接送司机克里斯真是个好人。他顺利把我送到了机场，旅途也很舒适。 （原文） Our team didn’t expect much from an “airport” hotel but The Westin RDU really exceeded our expectations. The location was great and the service left little to be desired. My shuttle driver Chris is the man. Got me to the airport with no issues and the ride was comfy.

（由 Google 翻译）这家酒店不仅干净整洁、设施齐全、交通便利，前台的Mohamed更是竭尽全力，提供卓越的客户服务。他真诚地希望客人在入住期间的每个环节都能获得100%的满意。如果您只是普通人，但想享受VIP般的待遇，那就入住这里，体验Mohamed的五星级服务吧！ （原文） Not only is this a clean, well-appointed and conveniently located hotel, but Mohamed at the front desk goes above and beyond to provide exceptional customer service. He demonstrates a sincere desire to ensure that guests are 100% satisfied with every aspect of their stay. If you are just an average person but like being treated like a VIP, stay here and experience Mohamed's 5-star service!

（由 Google 翻译）这家酒店太棒了！从大堂到房间，一切都美得令人窒息！我10/10会向所有人推荐这家酒店，它真的能让你感受到奢华。克里斯是一位很棒的接送司机！他人很好，工作努力，客户服务水平也非常出色。 （原文） This hotel is exceptional. Everything from the lobby to the rooms is spectacular! 10/10 would recommend this hotel to anyone, it really makes you feel luxurious. Chris is a fantastic shuttle driver! Great guy, hard worker and exceptional customer service skills

（由 Google 翻译）我超爱这家机场附近的威斯汀酒店。不仅地理位置优越，房间和员工也都很棒。酒店有一个漂亮的屋顶露台，还有一个小型泳池，视野开阔。我入住时，Spencer 热情地接待了我。我强烈推荐这家威斯汀酒店，以后每次来罗利我都会住在这里！ （原文） I love this Westin by the airport. Not only is the location great, but the rooms and the staff are wonderful as well. There’s a beautiful rooftop with a small pool and a nice view. Spencer was friendly to greet me whenI came to check in. I highly recommend this Westin and I will continue to stay here every time I visit Raleigh!

（由 Google 翻译）我在这家酒店的住宿体验简直太棒了！床是城里最舒服的，能让我睡个好觉。酒店内的餐厅非常棒，而且酒店位置绝佳——距离各种餐饮和购物场所仅几步之遥。我强烈推荐这家酒店！ （原文） My stay at this hotel was absolutely incredible! The beds are by far the most comfortable in the city, making for the best night’s sleep. The on-site restaurants are amazing, and the hotel’s location is perfect—just steps away from a wide variety of dining options and shopping. I highly recommend it!”

（由 Google 翻译）最近我第二次入住这家酒店，虽然第一次的体验很愉快，但这次却有很多不足之处。房间太热，影响了我的整体舒适度。不过，前台工作人员在办理入住时热情周到，效率也很高。 遗憾的是，我的早餐体验相当尴尬。不像我上次入住时服务员直接把餐费记到我的房费里，这次值班的女士表现得好像我要不付账似的。她当着其他客人的面公开质问我，造成了尴尬的局面。我之前并不知道需要早餐券，而她这种指责的态度既出乎意料，也显得很不专业。其他客人似乎并没有受到这样的对待。 这件事严重损害了我对这家酒店的看法。虽然我很欣赏前台的热情好客，但早餐时糟糕的服务态度是我无法忽视的。我希望管理层能够解决这个问题，确保所有客人都能得到尊重和一致的对待。 （原文） I recently stayed at this hotel for the second time, and while my first experience was pleasant, this visit left much to be desired. The room was uncomfortably warm, which affected my overall comfort. However, the front desk staff were welcoming and efficient during check-in. Unfortunately, my breakfast experience was quite embarrassing. Unlike my previous stay where the waiter simply charged the meal to my room, the woman on breakfast duty acted as if I was going to skip out on the bill. She questioned me openly in front of other guests, creating an uncomfortable situation. I was not aware of any breakfast voucher requirement, and her accusatory approach was both unexpected and unprofessional. Other customers did not appear to be treated this way. This incident significantly tarnished my view of the hotel. While I appreciate the welcoming front desk, the poor treatment during breakfast is not something I can overlook. I hope management addresses this issue to ensure all guests are treated with respect and consistency.

（由 Google 翻译）预订房间是为了观看飓风队冰球比赛，球馆离酒店只有10分钟的步行路程。房间干净宽敞，酒店员工非常热情友好，乐于助人。酒店入口处的“Local”运动酒吧提供美味实惠的食物，但一定要早点去，因为很快就会客满。 （原文） Booked room four Hurricanes hockey game, arena is a mere 10 minute walk away. Room was clean and spacious, hotel staff were very helpful, friendly and courteous. The "Local" sports bar at entrance to hotel has delicious and affordable food, just be sure to go early before event as it gets busy quick.

（由 Google 翻译）我们下午 5 点到达酒店办理入住，比我们下午 4 点入住时预计的入住时间晚了一个小时，但房间还没有准备好。他们告诉我们，5 分钟后房间就能准备好。45 分钟后，我们看到前台人员把我们的房间给了后来的人。他向我们道了歉，说是他的错，他没有记下我的名字，尽管我们一直站在大厅里。我们去那里是为了看一场音乐会，等我们好不容易进房间准备离开时，却错过了演出的第一幕。我还要求与管理人员通话，但他们告诉我“他们不在”。他们告诉我他们第二天早上会来，当我退房时去和他们通话，他们再次告诉我“他们不在”。我也经常在万豪酒店出差，这是我经历过的最差的客户服务。 （原文） When we arrived to check in at 5:00pm, which is an hour after the room should have been ready for our 4:00pm check in, the room was not ready. They told us it would be 5 minutes until our room would be ready. 45 minutes later we watched the front desk person give our room to someone who came in after us. He apologized and said it was his fault he had not written my name down, even though we were standing there in the lobby the entire time. We were there for a concert and by the time we were able to get into our room get ready and leave, we missed the first act of the show. I also asked to speak to management but was told “they are not here”. I was told they would be there the next morning, and when I went to speak with them upon checking out, was told again “they are not here”. I use Marriott for business travel as well, and this is the worst customer service I have ever experienced.

（由 Google 翻译）很遗憾，这家酒店的糟糕服务远远超过了其他任何优点。我们提前几天打电话预订了婴儿床。办理入住时，酒店告诉我们婴儿床应该已经在房间里了（但实际上并没有），当我们指出这一点时，他们说会马上安排。我们出去吃晚饭，5个小时后回来，发现婴儿床仍然没有送到。显然，在我们离开的这段时间里，他们不小心把婴儿床给了别人，而且没有通知我们。我特意选择这家酒店就是因为他们提供婴儿床，如果不能满足这个要求，我会另寻其他住宿。酒店员工不仅没有道歉，反而建议我先让女儿放松一下，然后再把她放到折叠床垫上。当我向上级投诉时，他们甚至没有提出全额赔偿。作为金卡会员，我本应享受到更好的服务，这次的经历让我非常失望。 （原文） Unfortunately the poor service we received at this location far outweighs any other positives. We called ahead days before our reservation to reserve a crib for our room. Upon check in we were told the crib should already be in the room (it wasn’t), and when we told them this was the case they said it would be brought up right away. We left for dinner then 5 hours later returned to still no crib in our room. Apparently they had accidentally given it to someone else while we were gone and didn’t even notify us that this mistake had occurred. I specifically chose this location because we were offered a crib and would have made other arrangements if that request could not be accommodated. The staff was not apologetic and instead tried to tell me I should just try to get my daughter to relax before putting her on a pull out mattress. When I sent my complaint up the chain, I was not even offered full compensation for my stay. As a gold member I would have expected far better service and am deeply disappointed by this experience.

（由 Google 翻译）入住体验非常愉快。来听音乐会，步行到演出场地很近。入住手续办理得非常顺利。我晚上八点左右才入住，工作人员很快就帮我办理了入住，让我可以好好休息。房间很大，床很舒服。枕头不太舒服，有点凹凸不平。我多拿了一个枕头，感觉好多了。遮光窗帘太棒了，我都分不清白天还是黑夜了。很喜欢。电视可以登录某些流媒体服务，这点很棒。房间很干净，有迷你冰箱和咖啡壶。水压也不错。浴室门开着的时候会撞到马桶，所以要小心。总之，下次音乐会我还会再住这里！（照片里没有污渍，我拍了钱包的照片，因为上面有我的信用卡😂） （原文） Really delightful stay. Came for a concert. Really short walk to the venue. Check in was great. I checked in more towards 8pm and the associate was very quick to get me checked in so i could rest. The rooms are huge. The bed is comfortable. The pillows not so much. They are kind of lumpy. I got an extra pillow so it helped. The black out curtains were amazing. I couldn't tell if it was night or day. Loved it. The TV lets you log into certain streaming services which is nice. Room was very clean. Had a mini fridge and coffee pot. Nice water pressure. The bathroom door does smack the toilet when it's open so be careful with that. Overall I will stay there again for the next concert! (Not a stain in the picture, I photo shopped out my wallet bc it had my credit card on it 😂)

（由 Google 翻译）步行7分钟即可到达联想中心！我们去看演唱会的时候，这里绝对是个完美的住宿选择。房间干净整洁，工作人员热情友好，地理位置也无可挑剔！由于演唱会前后都有交通管制，所以往返演唱会现场非常安全。演唱会大约9点50分结束，我们10点就回到了房间。如果我再去联想中心看演唱会，我还会住这家酒店。 （原文） Just a 7 minute walk to the doors of the Lenovo Center! This is the perfect place to stay for the concert we went to. The room was clean, the staff was very friendly, and the location can't be beat! With the traffic control before and after the concert, walking to and from the venue was very safe. The concert ended around 9:50 and we were back in our room by 10. If I go to another concert at the Lenovo Center, I will stay at this hotel.

（由 Google 翻译）我因为工作住在这里，刚回到房间整理行李，就发现电视打不开。我打电话给前台，前台说维修人员第二天会来修。虽然不太理想，但还好——我工作时间很长，所以就没管了。 时间过得真快：我工作了10个小时，累得只想放松一下。我问前台维修人员有没有检查过电视，他们的回复？粗鲁至极。前台说：“我刚进来，不知道。”然后还甩了甩头发，好像我不值得她浪费时间似的。 说实话，我住过一些经济型汽车旅馆，那里的员工比我更友好、更乐于助人。但他们的热情好客简直不存在。如果你想在辛苦工作一天后享受到体面的服务，还是另寻他处吧。 （原文） I’m staying here for work, and when I first got to my room and unpacked, I found the TV wouldn’t turn on. I called the front desk, and the woman said maintenance would take care of it the next day. Not ideal, but fine—I work long shifts, so I let it go. Fast forward: I come back after a 10-hour day, tired and just wanting to relax. I ask the front desk if maintenance ever looked at the TV, and the response? Rude as hell. The woman said, “I just got in, I don’t know,” and literally flipped her hair at me like I wasn’t worth her time. Honestly, I’ve stayed in budget motels with friendlier, more helpful staff., Their hospitality is nonexistent. If you’re looking for decent service after a long day of work, look elsewhere

（由 Google 翻译）🪳蟑螂！🤢我并不讨厌这次住宿，但它让我感到恶心和不安。😭 以下是我的修改，因为我发帖太早了。这怎么能算是一家四星级酒店呢？ 我喜欢的地方：✨ 床和枕头都很棒！周五晚上我们入住时，房间和网上的照片一模一样。房间干净整洁，粉刷得很漂亮，布局合理，而且我非常欣赏大床房配有更高的马桶，这是一个很大的优点。浴室很干净，整体空间给人的第一印象就感觉维护得很好。 他们也提供双卧室套房，如果您和多人一起旅行，这是一个不错的选择。周六早上的早餐很丰盛——布置得很新鲜，前台的先生非常友好，乐于助人。当时，我觉得这是一次很棒的五星级住宿体验。 变化： 但到了周末，一些事情发生了变化，让我感觉不一样了。 早餐——需要保持一致性……尤其是你每天要花10.75美元吃早餐。 周六很棒，鸡蛋也很棒，普通的炒鸡蛋，尝起来像是有人加了一点调料。蓝莓松饼……我的天，这是我吃过最好吃的蓝莓松饼。湿润。棒极了。 我得补充一点，我喜欢土豆和真正的培根。 周日和周一，炒鸡蛋变质了，颗粒感很重，像是搅拌过度，或者放了很久。一点调料都没有。然后周一早上，我发现鸡蛋里有一根头发。我受不了了；我没胃口，没吃完。我们在假日酒店吃的鸡蛋更好吃……😬 在我们最后一天的早上，就在我们即将离开前两个小时，我的侄女正在浴室梳头，看到一只蟑螂从洗手池的柜台后面爬出来。 😭 它爬到镜子后面，然后爬到洗手台上跟我打招呼。🤢我们拍了张照片，我丈夫把它弄死了，然后把它拿给前台看。他们道了歉，就这样了。 第一天我们注意到两个通风口都积满了灰尘和污垢，当时没怎么在意。再加上蟑螂，感觉更像是错过了深度清洁的痕迹。现在仔细一看，通风口旁边是水渍吗？是霉点吗？是霉菌吗？哎呀！ 我本来想爱上这个地方的，入住的第一晚也确实如此。但最后一天让我感到不安。我绝对不认为这是一家“糟糕”的酒店。房间看起来很棒，前台工作人员很有礼貌，初入酒店时的感觉也很好。但考虑到食物质量问题和明显的维护漏洞，我建议工作人员仔细检查一下清洁情况，尤其是通风口和备餐区域。 如果这些问题能解决，这里会是个不错的选择，尤其是长期住宿。不过现在呢？我只能说它是一家五星级的2.5星级酒店。这真的让我恶心死了。 （原文） 🪳Cockroach! 🤢I didn't dislike the stay but its left me feeling nauseated and uneasy. 😭 Below is my edit as I posted way too soon. How is this a 4 star hotel? What I liked: ✨ Fantastic bed and pillows! The room looked just like the pictures online when we checked in Friday night. Clean, nicely painted rooms, good layout, and I really appreciate when king bed rooms come with the taller toilets, that's a huge plus. The bathroom was clean, and the space overall felt well-kept on first impression. They also offer 2-bedroom suites, which is a nice option if you’re traveling with more people. Saturday morning breakfast was solid—fresh setup, and the gentleman working the desk was really kind and helpful. At that point, I was thinking this was a strong 5-star stay. The change: But by the end of the weekend, a few things changed that made me feel differently. Breakfast - it's need consistency... Especially if you're paying $10.75 a day to eat it. Saturday was great, eggs were great, the usual egg scramble, tasted like someone may of seasoned it a little. Blueberry muffins... my God the best blueberry muffins ever. Moist. Amazing. I do have to add that I liked the potatoes, and real bacon. Sunday and Monday, the scrambled eggs were off, had a grainy texture, like they’d been overmixed, over stirred, or sat for awhile. No seasoning at all. Then Monday morning, I found a hair cooked into the eggs. That was it for me; I lost my appetite and did not finish. The eggs we had at the holiday inn was better .. 😬 On our last morning, literally 2 hours before we were about to leave my niece was doing her hair in the bathroom and saw a roach crawl out from behind the counter of the sink. 😭 It crawled up behind the mirror then made it way on top of the sink counter to say hello. 🤢We took a picture and my husband killed it then showed it to the front desk. They apologized, that was it. We noticed both air vents were thick with dust and buildup the first day, didn't think much of it. Paired with the roach, it felt more like this is pattern of missed deep cleaning. And now looking closer, is that a water stain by the vent? Is that mildew? Mold ? Yikes! I wanted to love this place and I really did the first nights stay. But the last day left me feeling uneasy. I don’t think this is a “bad” hotel by any means. The space looks great, the front desk staff were polite, and it definitely feels nice when you first walk in. But based on food quality issues and visible maintenance gaps, I’d recommend the staff take a closer look at cleanliness, especially around vents and food prep. If those things were fixed, this would be a great option, especially for longer stays. Right now though? I’d call it a 2.5 hotel with a 5 star set-up. It has really left me feeling nauseated.

（由 Google 翻译）从外观上看，这家酒店非常迷人。它地处中心地段，从购物中心和其他主要高速公路前往非常方便。大堂布局合理，如果您入住期间恰好想锻炼一下，酒店还设有一间很棒的健身房。 三星评级的原因是床的质量。我住过这家酒店两次，两次都睡得最不好，因为床太不舒服了。如果酒店能升级一下床，这家酒店很容易就能获得五星评级了。房间布置精美，宽敞明亮，我两次入住这家酒店，房间都非常干净。只是希望床能更舒服一些，这样入住体验会更好一些。 （原文） From the outside, this is a very charming hotel. It is in a central location and very easy to get from shopping and other major highways. The lobby is well laid out, and they have a fantastic gym if you happen to work out during your stay. The reason for the three-star rating though is the bed quality. I've stayed at this hotel twice, and both times I've had the worst night's sleep because the bed is so uncomfortable. If the hotel upgrades their bed, this would easily be a five-star rating. The room is well furnished and spacious, and both times I've arrived at this hotel, the rooms are very clean. I just wish the beds were more comfortable to make it a better stay.

（由 Google 翻译）房间非常漂亮，床很舒服，枕头也很多。淋浴水压很大，水温也不错。酒店员工总体很友好，一切都看起来很干净。地理位置优越，街对面就有杂货店，附近也有很多餐厅。唯一的缺点是早餐不太尽如人意。他们提供标准的华夫饼机，这差不多是最好的选择了。下次还会入住。 （原文） Very nice rooms comfy beds with plenty of pillows. Shower had lots of pressure and was nice and hot. The hotel in general had a very friendly staff, and everything appeared to be really clean. Location was great grocery store right across the street and plenty of restaurants right in the area. Only downside was the breakfast was lackluster. They have the standard waffle makers that was about the best option. Would stay again.

（由 Google 翻译）确实存在种族歧视。我和妻子在北卡罗来纳州博览会期间住在这里，从抵达的那一刻起，就感觉很不舒服。我们已经办理了入住手续，放下行李，去了博览会，然后回来，在车里坐了一会儿，休息了一整天。突然，一个保安悄悄地跟在我们身后。我不知道他的名字，但他让我们感觉被监视，很不安。我下车向他表明我们是付费客人，而且我是希尔顿荣誉客会会员，经常预订，但他仍然不停地绕着我们转，盯着我们。 最后，他把车停在停车场对面，开始在我们车后面来回走动，好像我们做错了什么似的。我们感到害怕、被骚扰，完全没有受到尊重。我住了一晚，花了将近400美元，在停车场坐20分钟都得不到这样的待遇？ 我们进去要免费水的时候，前台的那个人表现得很生气，甚至不想递给我们。整个体验很不热情，很不舒服，也很令人失望。我以后不会再来了。 （原文） There was definitely some racial profiling going on. My wife and I stayed here during the NC State Fair, and from the moment we arrived, it was uncomfortable. We had already checked in put our bags down , went to the fair and came back and were sitting in our car for a short while to rest our feet after a long day. Out of nowhere, a security guard started creeping behind us. I don’t know his name, but he made us feel watched and uneasy. I got out to show him we were paying guests and that I’m a Hilton Honors member who books quite often, but he still kept circling around and watching us. He eventually parked across the lot and started walking back and forth behind our car like we were doing something wrong. We felt scared, harassed, and completely disrespected. I paid almost $400 for one night, and I can’t even sit in the parking lot for 20 minutes without being treated like that? When we went inside and asked for the complimentary water, the man at the front desk acted annoyed and didn’t even want to hand it over. The whole experience was unwelcoming, uncomfortable, and disappointing. I won’t be coming back.

（由 Google 翻译）我写这篇评论的时候，酒店总体来说还不错，但也有一些小瑕疵，所以给四星。 今晚，一位酒店工作人员让一位行动不便的69岁老人走楼梯上五楼。他没有主动要求派人去看看是不是有什么东西堵住了电梯，也没有主动要求打电话。这真是太糟糕了，因为这里电梯不响应的正常原因是工作人员把床单搬进服务室时，推车挡住了后门。 以下是原文评论 这是一家很棒的现代化酒店，但也有一些令人恼火的缺点。 现在正值热浪来袭，但由于是泳池开放时间，早上阴凉的时候不能使用。 房间不错，但床边可以加个抽屉。 电梯状况很糟糕。一部电梯坏了，剩下的一部供客房服务和客人使用。迄今为止，等待时间最长的是16分钟，其中两部电梯人满为患，我们根本进不去。客房服务人员经常需要在每一层楼停下来，把东西从推车搬到服务室。在早餐时间和下班时间，这会浪费很多时间。 （原文） When I wrote this review, things were mostly good with a few frustrating bits so it was 4 stars. Tonight a member of hotel staff told a 69 year old with limited mobility to walk up the stairs to the 5th floor. He didn’t offer to have a member of staff see if something was blocking the elevator. He didn’t offer to call anyone. This is especially rubbish since the normal cause of an unresponsive elevator here is a cart blocking the rear doors while staff move linens into the service rooms. Original review follows It’s a great modern hotel with a few annoying downsides. There’s a heatwave on right now, but the pool hours don’t allow use when it’s shaded in the mornings. Rooms are good but could do with a drawer next to the bed. The lift situation is bad. One lift is out of order and the remaining lift is used by housekeeping and guests. Record wait so far was 16 minutes including two lifts that were so packed we couldn’t get on. Housekeeping frequently have to stop at every floor to move stuff between their cart and the service room. During the breakfast and work departure hours this adds a lot of time.

（由 Google 翻译）非常干净安静。房间非常宽敞。员工友好。泳池和健身房很棒。前往440号州际公路、购物中心、市中心和新的夜生活场所都非常方便。早餐种类丰富。有水果、鸡蛋、香肠、华夫饼、各种酸奶、松饼、面包和果汁。 （原文） Extremely clean and quiet. The room was extremely large. Employees friendly. Nice pool and workout room. Very convenient to Interstate 440, shopping, downtown, and the new nightlife. Have a large variety of items for breakfast. Fruit, eggs, sausage, waffles, a variety of yogurts, muffins, breads, and juices.

（由 Google 翻译）酒店环境优美安静，距离市中心仅几步之遥。拐角房间宽敞明亮，自然采光充足。早餐质量很差，鸡蛋质量尤其糟糕，即使是连锁酒店的早餐也一样。下次还会住在这里，但下次会出去吃早餐。 （原文） Nice quiet hotel with a short ride to downtown. The corner room was spacious with plenty of natural lighting. The breakfast was subpar with the eggs being especially bad even for a chain hotel breakfast. Would stay here again but would go out to breakfast next time.

（由 Google 翻译）我只在大厅等了几个小时，等了一辆迟到的灰狗巴士。前台非常热情好客，没有因为我待得太久而大惊小怪。如果我有机会来这个地区，我一定会住在这里，我想房间一定非常干净，这在如今的酒店里很难得。谢谢 （原文） I only stayed in the lobby waiting hours for a late Greyhound bus. Front desk was extremely hospitable and didn’t make a fuss about me staying long. If I’m ever in this area I would stay, I imagine the rooms are extremely clean which is hard to come by for hotels these days. Thank you

（由 Google 翻译）Heights House 是一家温馨舒适的小酒店，氛围温馨宜人。房间宽敞明亮，装修精美，经过翻新。床铺非常舒适。欧式早餐美味可口。一楼设有一间很棒的酒吧。酒店靠近市中心，步行或乘车即可轻松抵达多家餐厅和景点。附近有很多漂亮的房屋。工作人员知识渊博、热情好客。我们还会再次入住。 （原文） Heights House is a lovely small hotel with a warm & beautiful ambience. The rooms are spacious, nicely decorated and updated. The bed was very comfortable. The European breakfast was delicious. There is a wonderful bar on the ground floor. The House is close to downtown and a short walk or ride to multiple restaurants and good spots. The neighborhood is full of beautiful homes. The staff were knowledgeable, kind and welcoming. We would stay there again.

（由 Google 翻译）航班取消后，我们偶然发现了Heights House，真是太开心了！我姐姐的女生周末活动延长了一天，这真是太棒了。前台的Mindy既迷人又风趣，带我们参观了房子，分享了房子的历史和翻新故事。一切都经过了精心的翻新，干净、温馨、舒适。我们在门廊上享用了普罗塞克起泡酒，然后步行到Raliegh吃晚餐/喝酒。我是个明信片爱好者，所以他们定制的明信片是我最喜欢的，也是互相赠送的完美纪念品。我强烈推荐HH作为您的住宿选择，我们很乐意将来再次入住。 （原文） We just happened upon Heights House after a cancelled flight, and we were so happy we did! A sister's girls' weekend got extended an extra day and our experience was magical. Mindy at the front desk was charming and funny, and gave us a lovely tour of the home; sharing stories of the home's history and renovation. Everything has been tastefully renovated and it is clean, welcoming, and so comfortable. We enjoyed prosecco on the porch, and walked into Raliegh for dinner/drinks. I am an avid postcard sender, so their custom postcards was my favorite touch and a perfect keepsake to send each other. I would highly recommend HH for your stay and we will happily return again in the future.

（由 Google 翻译）我们结婚那天晚上住在这里，感觉太美了。我们到达时，他们甚至准备了香槟和祝贺信。房间和整个酒店都装饰得很漂亮，床很舒服，早餐很美味，整体氛围非常棒。我们一定会再来的。 （原文） We stayed here the night we got married & it was so beautiful. When we arrived they even had champagne waiting for us with a note of congratulations. The rooms and the entire property are beautifully decorated, the bed was very comfortable, breakfast was delicious, the entire atmosphere was just really great. We will absolutely be back.

（由 Google 翻译）我参加了在罗利Heights House举办的婚礼，那是我参加过的最美丽、最难忘的婚礼。它绝对令人惊艳。整个场地弥漫着一种经典优雅的氛围。房子经过精心修复，每个细节都体现了设计师对细节的用心。我非常喜欢这栋房子和它的户外区域。场地布置得非常完美，而且它就在罗利市中心，这一点我非常喜欢。场地感觉很私密，但又足够容纳所有人。Heights House是举办婚礼的绝佳场所，说实话，任何特别的活动都非常适合它。它优雅、宁静，充满魅力。我认为这绝对是我在罗利去过的最漂亮的场地。我强烈推荐！！(PRT 220 NCSU) （原文） I went to a wedding at Heights House in Raleigh, and it was the most beautiful and memorable wedding I have ever been to. It was absolutely stunning. The whole place has had a classic, elegant vibe. The house is beautifully restored, and you can tell how much care went into every little detail. I adore this house and the outdoor area. The setting was perfect, and the location is right in downtown Raleigh, which I also really liked. The space felt intimate but still big enough for everyone. The Heights House is such a beautiful spot for a wedding, honestly, any special event. It’s elegant, peaceful, and full of charm. I think it is definitely the prettiest venue I’ve been to in Raleigh. I highly recommend!! (PRT 220 NCSU)

（由 Google 翻译）工作人员非常友好热情。室内装潢非常酷炫。房间宽敞、漂亮、独特。床非常舒适。我喜欢房间里的诗集。浴室也很棒，设计独特。整栋房子都很棒，为我们提供了一个绝佳的空间，让我们可以一起庆祝一场小型婚礼，然后聚在一起享用晚餐和饮品。 （原文） Excellent, friendly staff. Very cool interior and decor. The room was spacious, beautiful, and unique. Extremely comfortable beds. I loved the books of poetry in the room. The bathroom was great as well and had a unique design. The whole house was incredible and provided an excellent space for us to help celebrate a small wedding and gather for dinner and drinks after.

（由 Google 翻译）我们非常荣幸受邀入住Heights House，参加朋友的婚礼周末活动。酒店员工服务周到热情，令人赞叹！场地和房间都非常漂亮，设施齐全，让我们度过了一个愉快的周末。感谢Heights House为我们打造了如此美好的周末！ （原文） We were fortunate enough to be invited to stay at the Heights House for a wedding weekend for our friends. The staff was absolutely amazing! The venue and the rooms were beautiful and stocked with everything you would need for a pleasant stay. Thank you Heights House for an amazing weekend!

（由 Google 翻译）这家位于罗利市中心的精品酒店宛如一颗璀璨的宝石，由一座精心修复的古老宅邸改建而成，拥有多个公共区域，例如可供小酌的客厅、图书馆和户外火坑。每间客房都独具特色，装饰典雅。员工热情友好，服务周到。我迫不及待地想要再次入住。 （原文） This gem in downtown Raleigh, a lovingly restored beautiful old mansion boutique hotel that boasts multiple common areas such as the parlor for drinks, the library and the fire pit outside. Each room is unique and elegantly decorated. The staff could not be more friendly or accommodating. I can’t wait to come back.

（由 Google 翻译）食物和服务都很棒。我的肉饼鲜嫩可口。我丈夫很喜欢他的三文鱼。他们的份量很足。我有点失望，服务员居然把我们挨着的空餐厅那边的吸尘器吸了进去，然后就直接走到我们桌子后面，结果我们吃饭的时候，吸尘器的废气都吹到我们这里来了。 （原文） The food and service were good. My meatloaf was tender and flavorful. My husband enjoyed his salmon. They give very generous portions. I was rather disappointed that a server actually vacuumed the empty dining room side we were bordering and came right up behind our table so that the exhaust from the vacuum blew our way while we were eating.

（由 Google 翻译）首先要说的是T提供的优质服务！她不仅给出了很棒的推荐，还像对待好朋友一样对待我们。食物很棒，但与T的相遇才是让整个用餐体验难忘的关键。 我们点了一份套餐和一份开胃菜样品，因为我们想每样都尝尝。一切都很完美！ （原文） I have to start with the amazing service we received from T! She not only made great recommendations, but treated us like her best friends. The food was amazing, but meeting T is what made the whole visit unforgettable. We shared a combo plate and appetizer sampler since we wanted to try a bit of everything. Nothing disappointed!

（由 Google 翻译）我喜欢这家餐厅，因为氛围真的很棒。员工也很友善，但我觉得食物的味道还需要再丰富一些。我点了炸鸡，在快餐店吃过比它更好的炸鸡。我期待的有点太多了。我的奶酪通心粉也有点干。玉米面丸子不错，手撕猪肉也不错，但我点的主菜不太合我口味。 （原文） I wanted to like this place because the atmosphere was really nice. Staff was kind as well but the food I just felt like it needed a bit more flavor. I had the fried chicken and have had better fried chicken from a fast food place. I expected a little bit more. My Mac and cheese was a bit dry as well. Hush puppies were good and the pulled pork was good as well but the main dish I ordered wasn’t it for me.

（由 Google 翻译）服务热情周到，真的很棒。我特别喜欢他们的炸玉米饼和饼干。如果再加点蜂蜜或果冻，那单点就能吃上一顿了。我点了烤肉碎、凉拌卷心菜和烤豆，味道好极了。两种酱汁都不错，而且很清淡。唯一的缺点是店内环境不太好，所以对我来说，这里的氛围不像普通的烧烤店。 （原文） Service was friendly and good was really good. Really liked the hushpuppies and biscuits. If I had some honey or jelly that could have been a meal by itself. Got the chopped bbq plate, slaw and baked beans. Delicious. Both sauces were good and plain as they served it. Only drawback to the place is just that interior is very nice and so the atmosphere for me wasn't like a regular bbq joint.

（由 Google 翻译）最近有机会去了一家很棒的烧烤店，我简直太喜欢了！饮品、开胃菜和主菜都很棒。我们吃得很开心。不过我建议他们增加一些素食选择，比如烤花椰菜:) （原文） Recently had the opportunity to visit this great BBQ joint and I totally loved it! Great drinks , great appetizers and entrees. We enjoyed everything. However I would suggest to add some vegetarian options like BBQ Cauliflower:)

（由 Google 翻译）匹兹堡餐厅的肉类很棒。烤鸡非常美味，鸡胸肉和鸡腿肉都鲜嫩多汁，烟熏味十足。我丈夫点的牛腩味道不错，但我们俩都更喜欢我的烤鸡。我们很喜欢红薯砂锅，但通心粉奶酪就一般般，没什么特别之处。服务快捷友好。鸡肉套餐配两份配菜只要20美元，感觉价格很合理。 （原文） The Pitt has great meats. The BBQ chicken was fantastic, smoky and moist in both dark and white meat. My husband's brisket was tasty, but we both preferred my chicken over the brisket. We loved the sweet potato casserole, but the Mac and Cheese was just good, nothing special. Service was prompt and friendly. The chicken plate with two sides was $20, so it felt really fair in price.

（由 Google 翻译）服务和氛围都让我感觉像在家一样，受到了像常客一样的待遇。餐厅还免费赠送了炸玉米饼。我觉得好像其他人都没收到，菜单上也没有。我坐在吧台。下午两点才吃第一顿饭，因为前一天晚上宿醉未醒，所以得先喝点东西才能吃。前一天去看了比莉·艾利什的演唱会，从印第安纳州飞过来的。我基本上把所有菜都点了一遍。炖菜不错，服务员也很热情，还送了我一杯饮料。魔鬼蛋味道和预期的一样。炸鸡不错，但吃过更好的。凉拌卷心菜很美味，绝对是我吃过最好吃的凉拌卷心菜之一。香肠和牛腩有点干，味道还不错，可能是我运气不好，碰上了一批次品。排骨大概是我在餐厅吃过的最好吃的之一。我喜欢在家自己烤肉。总之，如果以后有机会再来这个城市，我肯定还会再来这家餐厅。 （原文） Service and atmosphere felt like home and got treated like a regular. I got hush puppies as complimentary. I don’t think anyone got it either nor was it on the menu. I sat at the bar. First meal of the Day at 2pm hungover from the night over. So I needed some drinks in before I could eat. Went to the Billie Eilish concert the day before. Flew from Indiana. I basically tried to order everything. Stew was nice. The staff was nice. Gave me a free drink too. Deviled eggs were as expected. Fried chicken was good, but had better. Coleslaw was delicious, up there as my top 3. Sausage and brisket felt dry, flavor was there but I might had gotten an off batch. Ribs probably one of the best I had at a restaurant. I like to bbq myself at home. Either way, will go back again if I’m ever in town.

Jerry and Roy 非常喜欢这里，这在夏洛特没有，男孩喜欢科学，喜欢这里的实验室

值得带家人来了解北卡的动植物，丰富多彩的布展让人流连忘返

非常好，比想象中大很多

很好！

（由 Google 翻译）位于罗利市中心的北卡罗来纳自然科学博物馆绝对是一颗瑰宝，不容错过！我们去的时候，他们正在举办一场特别的蓝鲸展览，真是令人叹为观止。第一次近距离观看巨大的蓝鲸骨架令人难忘——它让我们真正感受到这些海洋巨兽的庞大和壮丽。 博物馆还有很多值得探索的地方。我们喜欢在恐龙展区漫步，那里的展品与真人大小相同，细节精美，栩栩如生地展现了史前时代。站在这些高耸的模型旁，既感到谦卑，又感到兴奋。 最棒的是，博物馆的普通门票是捐赠形式，因此您可以免费参观，让每个人都能轻松入场。如果您想体验更多精彩，他们还提供价格实惠的3D电影：成人6美元，老年人、学生和持证军人5美元，儿童4美元，会员3美元。这是一种深入了解科学和自然的有趣方式。 总的来说，我们的参观非常精彩，适合全家参观，而且非常鼓舞人心。我们一定会再来参观以后的展览，享受这座令人惊叹的博物馆带来的更多精彩。干杯！🥂 （原文） The North Carolina Museum of Natural Sciences in downtown Raleigh is an absolute gem and a must-visit! When we went, they were hosting a special blue whale exhibition, and it was jaw-dropping. Seeing the enormous skeleton up close for the first time was unforgettable—it really gave us perspective on how massive and magnificent these ocean giants are. The museum has plenty more to explore, too. We loved roaming through the dinosaur exhibit, where life-sized displays and fascinating details bring prehistoric times to life. Standing next to those towering models was both humbling and exciting. One of the best parts is that general admission is donation-based, so you can explore the museum at no set cost, making it accessible for everyone. If you’d like to add something extra, they also offer 3D movies at a very reasonable price: $6 for adults, $5 for seniors, students, and military with ID, $4 for children, and $3 for members. It’s a fun way to dive deeper into science and nature. Overall, our visit was fascinating, family-friendly, and inspiring. We’ll definitely return to see future exhibits and enjoy more of what this incredible museum has to offer. Cheers! 🥂

（由 Google 翻译）北卡罗来纳州自然科学博物馆是我们参观过的最棒的科学博物馆！最让我印象深刻的是，整个主展区都是免费的——无需门票即可参观全部四层楼。只有特别展览或电影才需要购票。我以前从未见过如此精彩的免费科学博物馆！为了表达我的感激之情，我买了三张电影票和蓝鲸展览的门票，即便如此，价格也并不贵，只花了90多美元。 博物馆内容丰富多彩，引人入胜，我们在那里待了一整天，仍然没有看完所有展品。你至少需要两天时间才能充分体验。四楼有一家咖啡馆，里面挤满了游客。菜单上对健康饮食者来说选择不多，所以我们没有在那里用餐，但那里是享用快餐的好去处，尤其适合带孩子来。 四楼还有一座桥连接着博物馆的另一栋建筑——桥通向一个巨大的实验室区域，令人叹为观止。我们依然印象深刻！ 博物馆设有两处礼品店区域，但说实话，博物馆本身比礼品店精彩得多，也更有特色。每层楼都有洗手间，还有自动扶梯和电梯，所以方便所有人参观，包括残障人士。 （原文） The North Carolina Museum of Natural Sciences is the best science museum we’ve ever visited! The first thing that impressed me was that the entire main area is free — no tickets are needed to explore all four floors. You only need to buy tickets for special exhibitions or movies. I’ve never seen such a wonderful free science museum before! Out of appreciation, I bought tickets for all three movies and the Blue Whales exhibit for three people — and even with that, it wasn’t expensive at all, just a little over $90. The museum is so diverse and interesting that we spent the whole day there and still didn’t see everything. You definitely need at least two days to explore it fully. There’s a café on the 4th floor that was full of visitors. The menu doesn’t really offer much for healthy eaters, so we skipped it, but it’s a great spot for a quick snack, especially for kids. On the 4th floor there’s also a bridge that connects to another building of the museum — it opens up to a huge laboratory area that was amazing to see. We’re still impressed! The museum has two gift shop areas, but honestly, the museum itself is much more exciting and full of variety than the shops. There are restrooms on every floor, plus escalators and elevators, so it’s accessible for everyone, including people with disabilities.

（由 Google 翻译）真是个令人愉悦的参观之地！从踏入博物馆的那一刻起，直到离开，我们都玩得非常开心。这里有很多楼层可以参观。你还可以走过桥，去参观博物馆另一部分的多个楼层！在这里，你可以轻松地消磨几个小时，学到很多东西！ （原文） What a delightful place to visit! We enjoyed ourselves from the moment we entered, until the time we left. There's lots of floors to visit. You can also walk across the bridge and visit the multiple floors at the other part of the museum! You can easily spend a few hours here, learning so many things!

非常值得参观。室内外环境都很宜人。室内咖啡厅和纪念品店也很值得逛。今天正好遇到白桦树林里的艺术市集，很开心。

很棒，很适合儿童教育

来了第三次了，终于有机会好好看看西馆里的油画和雕塑。古埃及和罗马时期的展品也很好。

展品很多，需要仔细观看，特别是西馆的绘画。

每周三到周日营业。黄金木乃伊展览结束了？

很美的地方

（由 Google 翻译）北卡罗来纳艺术博物馆是一个融合艺术、自然和社区的卓越文化胜地。永久藏品精心策划，涵盖了从欧洲经典艺术、非洲艺术到现当代艺术的各种作品。每个展厅都宽敞明亮，布局合理，自然采光充足，为游客营造出温馨宜人的氛围。 博物馆公园同样令人印象深刻，绵延数英里的步行道和自行车道，点缀着大型户外雕塑。它为游客提供了一个在自然环境中欣赏艺术的独特机会，使博物馆的体验超越了建筑本身。 工作人员和志愿者始终友好热情、知识渊博，为整体体验锦上添花。永久藏品免费入场是另一个亮点，这使得博物馆在提供高质量展览和活动的同时，也向公众开放。 总而言之，北卡罗来纳艺术博物馆为该地区的博物馆树立了高标准。它是一个艺术与社区以有意义的方式交汇的地方，我强烈推荐给所有在北卡罗来纳州旅游或居住的人。 （原文） The North Carolina Museum of Art is an outstanding cultural destination that blends art, nature, and community. The permanent collection is beautifully curated, offering a wide range of works from European classics and African art to modern and contemporary pieces. Each gallery is spacious, thoughtfully arranged, and enhanced with natural light, creating an inviting atmosphere for visitors. The museum park is equally impressive, with miles of walking and biking trails accented by large-scale outdoor sculptures. It provides a unique opportunity to enjoy art in a natural setting, making the museum experience extend beyond the building itself. Staff and volunteers are consistently friendly, knowledgeable, and welcoming, which adds to the overall positive experience. Another highlight is that admission to the permanent collection is free, making the museum highly accessible to the public while still offering high-quality exhibitions and events. Overall, the North Carolina Museum of Art sets a high standard for museums in the region. It is a place where art and community intersect in a meaningful way, and I would highly recommend it to anyone visiting or living in North Carolina.

（由 Google 翻译）入场免费，您可以轻松地在这里待上一整天。馆内展出了来自不同时代的丰富藏品，值得细细品味。这是一个引人入胜的收藏，也是罗利的必游之地。我添加的图片甚至还只是冰山一角，这里还有太多值得欣赏的地方！ （原文） Entry is free and you can easily spend all day here. Huge wide range of items to examine on display from lots of different eras. An immensely interesting collection and a must-visit in Raleigh, the pictures I've added don't even scratch the surface, there's so much to view here!

（由 Google 翻译）不幸的是，唯一开放的楼层是一楼，因为他们将在一个月内关闭，以便进行为期三年的翻修。好处是它是免费的而且非常有趣，因为我以前没有去过北卡罗来纳州的罗利。用两个小时的时间浏览了从新石器时代到现在的完整历史。我确实期待三年后重新开放，看看他们能想出什么办法，我相信情况会好得多。 （原文） Unfortunately, the only floor that was open was the first floor as they will be closing in one month so that they can do a three-year renovation. The good thing is it was free and very interesting as I have not been to Raleigh North Carolina before. It was a good two hour walk-through of the complete history from Neolithic days up until now. I do look forward to the reopening in three years to see what they can come up with I’m sure it will be much better.

（由 Google 翻译）带我的家人来这里参观，我们度过了愉快的时光。每次我们来访，都会有新的奇妙体验。我儿子喜欢向博物馆各处设立的工作人员和工作站学习。期待回来并学习更多！ （原文） Brought my family here for a visit and we had a great time. Every time we visit, there is a new amazing experience. My son enjoys learning from the staff and stations set up throughout the museum. Looking forward to coming back and learning more!

（由 Google 翻译）这个博物馆是免费的，有卫生间、礼品店和有时开放的咖啡馆。附近的停车场收费现金，每小时约2美元。博物馆很棒，可看的东西太多了，大概有4层2栋楼。这对孩子和成人来说都很棒。还有活的动物和昆虫。两栋大楼内还放映电影。有趣的演示和活动通常在周末进行，但如果您不喜欢周围有太多人，那么工作日也是美好而平静的。博物馆有动物、植物、昆虫、岩石、木材和恐龙。您将在这里花费至少 2 小时，但也可以轻松花费 4 小时。 （原文） This museum is free, has restrooms, gift shops, and a cafe that is sometimes open. The parking lot near it charges cash and about $2 per hour. The museum is great, there is so much to see, there are about 4 floors and 2 buildings. It is fantastic for kids and adults. There are live animals and insects as well. There are also films in both buildings. The fun demonstrations and activities are usually done on weekends but a weekday is nice and calm if you don't like being around too many people. The museum has animals, plants, insects, rocks, wood, and dinosaurs. You will spend at least 2 hours here but could easily spend 4.

（由 Google 翻译）这是一个维护得非常好的博物馆。工作人员非常友好，参观者很高兴看到所有古老的展品都得到了最好的维护。博物馆免费向公众开放，但您也可以通过小额捐款来贡献自己的力量。我最喜欢的是几个大约有150年历史的房屋和房间的展览，以及一些重现过去场景模型的展览，就像我照片里展示的一样。这是一个了解和感受北卡罗来纳州历史的好地方。总而言之，在博物馆度过的时光非常值得。 （原文） It is a very well maintained museum. The staff were very friendly, had a great time seeing all the exhibits from olden times maintained in the best way possible. And it's open to the public for free, but you can do your part by offering small donations. My favorites were a couple of exhibits with houses and rooms which were about 150 years old and also a few exhibits where they recreated models of scenes from the past, the one I have in my pics. This is a good place to learn and feel the history of North Carolina. Overall, time well spent at the museum.

（由 Google 翻译）免费进入，非常有趣。 为您介绍北卡罗来纳州的历史。 给自己至少 2 到 3 个小时的时间来完成它。他们那里也有一些过去的老房子，真的很酷。今年10月之前去，因为他们要关门整修了。 （原文） Free to enter and really interesting. Gives you the history of North Carolina. Give yourself at least 2 to 3 hours to get through it. They have some old houses in there too from the past which were really cool. Go before October of this year because they are about to shut down for renovation.

（由 Google 翻译）在城里玩得开心，真是个很棒的免费活动。服务台的女士很热情，给了我一本小册子，解释了每个楼层，以及如何购买他们目前正在进行的特别景点的门票。我带着我爸爸和儿子去了。那里的互动展览吸引了他们俩的目光。有很多东西可以学：我是周一去的，所以人不多，这让我很喜欢，因为没有那种匆忙的感觉。楼上的运动区很小，只有几个我儿子喜欢的亮点。我们都学到了很多东西，这正是我们的目标。附近有路边停车位。 （原文） Cool free thing to do while in town. The lady at the help desk was helpful and gave a brochure explaining each level and also how to get tickets to a current special attraction they had going on. Took my dad and my son. There were interactive displays that caught both of their eyes. So much to learn: went on a Monday so it wasn’t a big crowd which I loved cause no rushed feeling. The sports area upstairs was pretty small with a few highlights that my son enjoyed. We all learned a lot which was the goal. On street parking was available close by.

（由 Google 翻译）周末在城里的时候，我们在这里吃了晚餐。周六晚上我们很快就找到了座位。我丈夫点了西南鸡肉卷，女儿点了罗利时代汉堡，我点了牛油果酱火鸡汉堡。我们还点了炸酸黄瓜开胃菜。食物很美味。服务员兼调酒师，所以他非常忙，无法提供周到的服务。餐厅的氛围充满了老城区酒吧的氛围。尽管外面是明媚的夏日，但里面却很昏暗。 （原文） Stopped here for dinner while in town for the weekend. We were able to seat ourselves right away on a Saturday night. My husband got the southwest chicken wrap, my daughter had the Raleigh times burger, and I had the holy guacamole turkey burger. We had the fried pickle appetizer also. The food was good. The waiter was also the bartender so he was super busy and could not be very attentive. The atmosphere has an old town pub feel. It was very dark inside even though it was a bright summer day outside.

（由 Google 翻译）市中心有很多很棒的餐厅，而这家餐厅最终却让我们惊喜不已。餐厅里已经有一位老人不肯放过我们，最后服务员出面才把他带了出去——这种事他们好像已经做过不止一次了。服务员Kerry对我们儿子很友善，也很耐心，我们对此非常感激。菜品都很美味，我们也很喜欢他们一些菜品的独特创意。我们一定会再来这家餐厅，如果你在附近，觉得这里值得一去。 （原文） Downtown has so many great spots for food, and this one ended up being a surprising gem for us. There was an older man already inside who wouldn’t leave us alone, and it took our server stepping in to finally usher him out—it seemed like something they’ve had to do more than once. Kerry, our server, was kind and patient with our son, which we appreciated. The food was delicious across the board, and we liked the unique spin they put on some of their dishes. We’ll definitely give this place another visit and think it’s worth stopping in if you’re nearby.

（由 Google 翻译）这里的氛围棒极了。他们有室内和室外座位，落地玻璃窗环绕。店内维护得很好，天花板也很整洁。墙上挂着以前的报纸。 食物很棒，服务更是一流！如果你在罗利，一定要来这里吃点东西！ （原文） Awesome atmosphere here. They had indoor and outdoor seating with Floor to ceiling glass windows. Inside was well maintained with neat ceilings. On the wall they had newspapers from back in the day. The food was great, and the service was even better! If you are in Raleigh, you need to stop here and grab a bite!

（由 Google 翻译）这家餐厅位于罗利市中心，地理位置优越。我去过几次，菜品还不错，我相信菜单上肯定能找到其他菜品更胜一筹。我尤其不太喜欢虾三明治，虽然不算难吃，但也算不上美味。另一道菜是菠萝沙爹鸡，我朋友很喜欢。尽管餐厅人很多，但服务还是很棒，非常友好高效，这种品质会让顾客再次光顾。 （原文） The place is in a great location in downtown Raleigh. I have been there a few times and the food ok, I am sure you can find items on the menu that are better than others. I particularly didn’t like the Shrimp Po’boy too much, it wasn’t terrible but it wasn’t delicious. The other plate was the Chicken Sand. With pineapple that my friend enjoyed. The service was excellent, very friendly and efficient, despite being so busy, which is a quality that helps customers return to a spot.

（由 Google 翻译）2025年8月，我们在主楼层餐厅举办了彩排晚宴，这次体验非常满意！Kaitlyn 的整个策划过程非常顺利，Maddie 的服务也非常棒！食物很棒，工作人员很专业，策划过程也非常轻松。谢谢！ （原文） We had our Rehearsal Dinner here in August 2025 in the Main Floor Dining Room, and we were very pleased with the experience! The entire planning process with Kaitlyn was incredibly smooth, and Maddie was great for the day of service! The food was good, the staff was professional, and the planning was a breeze. Thanks!

（由 Google 翻译）五星好评！服务超赞，对公众和顾客都非常友善。Mark 真是太棒了！一定要给他丰厚的小费，因为他总是尽心尽力，而且他带领的团队效率极高！强烈推荐！ （原文） 5 starts all around. Amazing service. Extremely kind to the public and customers. Mark is amazing. Tip him well because he goes above and beyond and he runs a staff that is remarkably fast and efficient! Check them out!

（由 Google 翻译）上周末，女儿和朋友们去看Pierce The Veil的演唱会，我们决定去罗利市中心逛逛。我和妻子想着可以享受一下二人世界，找个好地方吃顿饭。一开始我们对那片区域还有些忐忑。后来在主街上闲逛时，偶然看到一家屋顶餐厅。我们猜想那应该是罗利时报餐厅。于是我们在谷歌上搜索了一下他们的菜单。菜品看起来棒极了，所以我们决定去试试。这家餐厅果然没让我们失望，甚至可以说是我们罗利之行最大的亮点。那天晚上秋高气爽，我们选择了屋顶露台用餐。我们的服务员杰西简直太棒了。因为我们是第一次来，她让我们感觉非常自在，就像家人一样。当然，她也喜欢家人的感觉。哈哈。她的推荐菜品非常地道，她的笑容灿烂迷人，个性十足，服务也无可挑剔。请原谅我记不清调酒师的名字了，但他留着长发，一副摇滚明星的模样。非常友善且专业，调酒师技艺精湛，调制出的饮品口感醇正，酒精度不高，味道极佳。我点了一杯长岛冰茶，这可能是我来这里之后喝过最好喝的了。这杯酒完美地概括了我们的用餐体验。我一定会再次光顾这家餐厅，再次拜访杰西和那位明星调酒师，即使不去市中心，我也一定会来这里吃饭。感谢你们提供的美味佳肴、优质服务和绝佳氛围。强烈推荐！！！ （原文） Decided to go downtown Raleigh while our daughter and friends went to the Pierce The Veil concert last weekend. My wife and I figured we do a little date night and find a nice place to eat. At first we were very apprehensive with the area. We happen to see a rooftop dining area while we were walking the main strip. We figured it out to be The Raleigh times. We did a Google search to see their menu. The food looked fantastic. So we figured we'd give it a try. This restaurant did not disappoint. Actually was the highlight of being in downtown Raleigh. We did sit in the rooftop dining area being it was a beautiful fall night. Our waitress Jess was absolutely amazing. Being our first time there she actually made us feel very comfortable like as if we were almost family. Well family she liked. LoL. Her recommendations were OnPoint, her smile was amazing, her personality was just awesome and the level of service was outstanding. Please forgive me for not remembering the bartender's name. But he had long hair and an attitude of a rockstar. Very nice and professional and really knew how to make a good drink that wasn't overpowering with alcohol actually tasted great. I ordered a Long Island Ice Teas. And he's probably made it the best since I've been down here. The sum up our adventure. I would definitely go back to this restaurant visit Jess and the Rockstar bartender just to go eat and not even really care about downtown. Thank you for the great food, service and atmosphere. Highly Recommend!!!

（由 Google 翻译）很棒的经典南方美食。我只在这里吃过一次早餐，这是你能吃到的最好的南方早餐之一。饼干烤得恰到好处，涂了黄油，松软可口——而且餐费还附赠一篮！饼干三明治分量十足。培根蛋奶酪三明治必须配上一磅培根。店内装潢精美，员工友好热情。 （原文） Great classic southern food. Have only had breakfast here and it is one of the best southern breakfasts you can get. The biscuits are perfectly cooked and buttered and fluffy- and you get a free basket of them with your meal! The biscuits sandwiches come absolutely loaded. The bacon egg and cheese has to have a pound of bacon that comes on it. Cute decor inside, friendly staff.

（由 Google 翻译）氛围很棒。服务员非常友好周到。他们非常忙碌。食物美味，份量十足。价格合理，价格实惠。有停车位。步行即可到达市场。我们非常享受，度过了一段美好的时光。 （原文） The atmosphere was beautiful. Our server was very nice and attentive. They were very busy. The food was good and in big quantities. The prices were normal and affordable. There is parking available. The markets are just a walk away. We definitely enjoyed it and had a good time.

（由 Google 翻译）如果您正在寻找一个完美的地方来打动外地的客人（是的，即使是最挑剔的纽约美食家），The State Farmer’s Market Restaurant 绝对是您的不二之选。它坐落在质朴而充满活力的农贸市场旁，完美地捕捉了 RTP 地区的魅力、温暖和风味，使其成为一个特别的家。 体验在您入座之前就开始了。当一个人为您排队时，其他人可以一起探索有顶棚的户外市场。巨大的吊扇和遮风避雨的设施，无论晴雨，都是一次愉快的出游。 进入餐厅后，准备好品尝正宗的南方手工菜肴，味道和外观一样令人垂涎欲滴。我们尝试了炸鸡、鸡肉沙拉和法式吐司，每一口都新鲜美味，看得出来是精心制作的。配菜才是这家餐厅真正的亮点：玉米面丸子和炸青番茄彻底改变了我对它们的看法。还有饼干呢？调味完美，温热可口，搭配少许果酱和黄油更添美味。 服务和食物一样周到。作为初次光临的客人，一位亲切热情的女服务员引导我们浏览菜单，并分享了她个人的最爱，让我们感觉宾至如归。 最后，香蕉面包布丁绝对是这顿饭的亮点。浓郁、诱人，是完美的甜点，为用餐画上圆满的句号。我们吃得饱饱的，心满意足地离开了，已经开始计划下次再来。 这道菜做得恰到好处，价格也物超所值。乡村风味、新鲜美味，充满南方灵魂，State Farmer’s Market 餐厅是当地人和游客不容错过的体验。 （原文） If you're looking for the perfect spot to impress out-of-town guests (yes, even the most discerning NYC foodies), The State Farmer’s Market Restaurant is the place to go. Nestled beside the rustic yet vibrant Farmer’s Market, this spot perfectly captures the charm, warmth, and flavor that make the RTP area such a special place to call home. The experience begins before you even sit down. While one person holds your spot in line, the rest of the group can explore the covered outdoor market. With large overhead fans and shelter from the elements, it’s an enjoyable outing rain or shine. Once inside, prepare to be treated to genuinely made-from-scratch Southern cooking that tastes as good as it looks. We tried the fried chicken, chicken salad, and French toast, and every bite was fresh, flavorful, and clearly prepared with care. The sides are where this place really shines; hush puppies and fried green tomatoes that completely changed my mind about both. And the biscuits? Perfectly seasoned, warm, and made even better with a little jam and butter. The service was just as thoughtful as the food. As first-time guests, we were guided through the menu by a kind and helpful waitress who shared her personal favorites and made us feel right at home. To end the meal, the banana bread pudding was an absolute highlight. Rich, indulgent, and the perfect sweet note to finish on. We left full, happy, and already planning our next visit. This is comfort food done right, at a price that makes it feel like a true bang for your buck. Rustic, fresh, and full of Southern soul, the State Farmer’s Market Restaurant is a can’t-miss experience for locals and visitors alike

（由 Google 翻译）价格实惠，氛围宜人，选择丰富。吉姆格雷厄姆饼干的条状肉可以切掉一些，味道会更好。为了美观，可以放两三块完整的饼干在上面。总而言之，这顿饭很棒。服务一流。 （原文） Great prices. Lovely atmosphere. Lots of choices. The Jim Graham biscuit could be improved by chopping the streak o lean. Place two or 3 full pieces on top for looks. Over all a great meal. Stellar service.

（由 Google 翻译）从和那位年轻女士通话开始，到我进门迎接她，女主人（我记得是蒂娜）接手帮我推轮椅，并带我们到露台上坐下。年轻的服务员（安德鲁）非常细心周到，彬彬有礼。就连那位负责清洁桌子的男士（我可不能忘记他）也非常耐心和礼貌。之后，当我们离开时，另一位年轻女士（抱歉，我记不起她的名字了）非常礼貌地推着我的朋友出去，让我自己去结账。她甚至一路把他送到停车场我的卡车旁，还主动提出帮忙把他抬上卡车。非常感谢你们让这次用餐体验如此愉快。 整个体验非常棒。 （原文） Starting with the phone call with the young lady, to being greeted upon entering the front doors, the lady hostess (Tina I believe) took over pushing the wheelchair for me and got us settled on the patio. The young waiter (Andrew) was very attentive and polite. Even the gentleman cleaning the tables (can't forget him) was so patient and polite. Then when we were leaving another young lady (my apologies I can't recall her name) very polite wheeled my friend out while I took care of the tab. She even took him all the way to my truck in the parking lot. She offered to help get him in the truck as well. Thank you so much for making it a pleasurable experience. The whole overall experience was wonderful.

（由 Google 翻译）这是一个规模庞大且历史悠久的农贸市场，还需要多说什么呢？值得庆幸的是，它的营业时间比大多数农贸市场都要长，这真是个加分项。周边环境优美，附近还有许多小商店出售各种各样有趣的小玩意儿。 正如其他人所说，这里的价格高得离谱，普通人很难在这里买到任何东西（比如西红柿每磅4美元……）。不过，如果你运气好，或许能找到一些价格合理的应季商品。至少在十月份，苹果每磅只要2美元，红薯每磅只要1美元！ （原文） huge and traditional farmers market, what more needs to be said? thankfully it is open much later than most farmers markets, which is a great bonus. The surrounding environment is amazing and there's tons of little knick-knacks you can buy from nearby storefronts. as others have said, the prices are insane, making it rather prohibitive for the average person to buy anything from here ($4/lb tomatoes..) however if you are lucky you can find things in season that are priced reasonably. at least in October apples are $2 a pound and sweet potatoes are $1 a pound!

（由 Google 翻译）这是我们第一次尝试这家餐厅，我们完全没有抱怨。食物真的很棒。首先是饼干和玉米球，都很美味。然后我们俩都点了一份每日特色菜，每道菜都调味得恰到好处，味道鲜美。除了美味的食物外，我们的服务员也非常出色。 （原文） Our first time trying this restaurant and we have absolutely no complaints at all. The food was really good. Started with biscuits and hush puppies which were both delicious. Then we both ordered a plate from the daily specials menu and everything was seasoned perfectly and very tasteful. In addition to the great food our waiter was superb.

生意兴隆！我们排了队，后面的庭院也环境不错，只是不是很对我们的胃口

（由 Google 翻译）树木点缀其间，氛围宜人。几层楼设有室内和室外座位。如果您不找到一杯心仪的啤酒，就不可能离开这里。除了精酿啤酒、本地啤酒和进口啤酒外，这里还提供所有常规选择。在罗利度过一个夜晚或下午的绝佳去处！ （原文） Nice atmosphere with the trees growing through the building. Several floors with indoor and outdoor seating. It would be impossible to leave here without finding a beer you like. All the normal selections in addition to craft, local, and imported beer. Great way to spend a night or afternoon in Raleigh!

（由 Google 翻译）很棒的场地！周末来镇上玩，这是我们清单上的第一家。第一天之后，我们印象非常深刻，非常满意，第二天又来了。打迷你高尔夫，喝啤酒？当然可以！食物很棒，服务也很棒。还会再来的！ （原文） Excellent venue! In town for a weekend and this was the first place on our list. So impressed and pleased after the first day, we came back the next. Play mini golf and have a beer? Yes please! Excellent food, excellent service. Will be back!

（由 Google 翻译）可以带狗来这里很不错，但是食物不好吃。我点了肉汁奶酪薯条，没放肉汁。食物来了，我得到了一碗上面撒有碎奶酪的薯条。肉汁奶酪薯条应该包含奶酪凝乳。我问服务员奶酪凝乳在哪里，她说肉汁奶酪薯条应该有这个，没有什么问题。她去问厨房，他们说是正确的。菜单上写着马苏里拉奶酪和奶酪凝乳。我不确定这些奶酪碎应该是什么，但它们绝对不是奶酪凝乳。女服务员对此很友善，做了正确的事，为我提供了另一份餐点。我吃了一些披萨，还不错，但是他们也忘了放 marinara 酱，所以只能点香蒜披萨。此外，女服务员说点一整套啤酒比点单独的 5 盎司啤酒更划算，但是拿到账单后，所有啤酒都是单独定价的。而且，啤酒味道很旧。显然，他们有太多的现成啤酒，无法满足所有人的需求。 （原文） Was nice I could bring my dog here but the food was not good. I ordered the poutine and left off the gravy. Food comes and I get a bowl of fries with crumbled cheese on it. The poutine was supposed to include cheese curds. I asked the waiter where the cheese curds were and she said that this is what the poutine was supposed to have and nothing was wrong. She went and asked the kitchen and they said it was correct. The menu said mozzarella cheese AND cheese curds. I’m not sure what these cheese crumbles were supposed to be but they’re definitely not cheese curds. Waitress was nice about it and did the right thing by offering me another meal. I had some pizza which was fine but they also forgot the marinara sauce on so it was pesto pizza. In addition, waitress said a flight of beer would be more cost effective than ordering individual 5 oz beers but upon getting the bill, it was all priced individually. Also, the beer tasted old. They clearly have too many beers on tap to be able to keep up with all of them.

（由 Google 翻译）这个地方简直太棒了！它位置隐蔽，看似不起眼，但空间却非常宽敞，有很多很棒的地方可以闲逛、放松和社交。这里既可以作为浪漫的约会地点，也非常适合家庭聚餐！食物相当不错——我肯定会为了他们的软椒盐卷饼再去一次！凯撒沙拉味道一般（虽然我超爱它的酱汁），薯条也还可以。迷你高尔夫球场的工作人员非常热情友好，但上菜服务却差强人意。当然，我们是在迷你高尔夫球场用餐，所以也许餐厅其他地方的服务会更好，但我们点的菜上来的时候竟然没有盘子，我们一行六人根本没法分餐。我们问服务员要盘子，但等了大约十分钟（而且我们问的那个人从我们身边走过都没理我们），我只好自己走到餐厅主用餐区去要盘子，然后自己拿到桌上。餐具和餐巾纸我们也得自己去要。总而言之，我百分之千会再来，但可能只是为了玩游戏、感受气氛，也许还会喝点饮料或吃点零食。 （原文） This place was magical! It’s tucked away and unassuming but so spacious and a ton of great spots to hang out, relax, and socialize. While this could be a super cute date spot, it is also perfect for families as well! The food was pretty good- I’d totally go back for their soft pretzel! The Caesar salad was kinda average (although I LOVED the dressing) and the fries were fine. While the person working the minigolf station was super personable and helpful, the service with the food was lacking. Granted we were dining on the mini golf course so maybe service is better elsewhere in the establishment but our food came to us with no plates for our group of 6 to divvy up the food. We asked for plates but after about 10 minutes (plus the person we asked passing us with no acknowledgement) I went up to the main part of the restaurant and asked for plates which I brought out to our table myself. We also had to ask for utensils and napkins. All-in-all I’d 1000% come back, but would probably just come for the games, vibes and maybe some drinks or snacks.

（由 Google 翻译）罗利啤酒花园是品尝各种啤酒的好地方。食物一般，但还不错，炸薯条很好吃。啤酒价格适中，选择丰富。当然，服务员和调酒师都非常乐于助人。毫无疑问，一定要去喝啤酒。 （原文） Raleigh Biergarten is a great place to try a huge selection of beers. Food is mediocre but not bad, french fries were tasty. Beer prices are on point in the selection is huge. Definitely, bartender in servers were all very helpful. Go for the beer without a doubt

（由 Google 翻译）超棒的啤酒吧，后院简直美翻了！ 啤酒花园绝对是那种你会一直想来的地方。氛围超级轻松惬意——长长的木桌、串灯、随处可见的绿植，营造出一种悠闲自在的氛围，非常适合和朋友聚会、约会，甚至一个人带着书来消磨时光。 啤酒种类多到令人难以置信：本地精酿、国际热门啤酒，而且总是冰镇的，店员的推荐也都很精准（强烈推荐季节限定的IPA！）。价格也和品质相符。 食物也很棒——烤鸡翅和巨型椒盐卷饼非常适合分享（当然，一个人独享也行，哈哈）。所有食材都很新鲜，而且分量十足。 服务热情周到，但又不会让人感到被强迫。 我特别喜欢后面的游戏区——投掷沙包、巨型叠叠乐，应有尽有。玩得超开心！ 有一点需要改进：洗手间很脏，地板上到处都是水渍。他们真的应该更频繁地检查一下。 总而言之，强烈推荐！我已经开始计划下次光顾了！ 🍻 （原文） Awesome beer spot with a killer backyard! Beer Garden is one of those places you keep coming back to. The vibe is super chill—long wooden tables, string lights, plants everywhere, and a laid-back atmosphere perfect for hanging out with friends, a date, or even solo with a book. The beer selection is insane: local craft brews, international favorites, always ice-cold, and the staff’s recommendations are spot-on (shoutout for the seasonal IPA!). Prices are fair for the quality. Food is on point too—the BBQ wings and giant pretzel are perfect for sharing (or not, haha). Everything fresh and generous portions. Service is friendly and attentive without being pushy. I absolutely loved the back area with the games zone—cornhole, giant Jenga, the works. It’s a blast! One thing to fix: the bathrooms were dirty with water all over the floor. They really need to check that detail more often. Highly recommended overall. Already planning my next visit! 🍻

（由 Google 翻译）很棒的一日徒步之旅，有一条难度适中且难度适中的绿色步道可供选择。绿色步道穿过树林。如果绕行，往返大约两英里。入口处有一个小型博物馆，内设公共卫生间。水磨坊虽然没有轮子，但沿着大池塘边徒步，欣赏鱼、鸟、乌龟和其他野生动物，是一次不错的自然徒步体验。 （原文） Great day hike with an easy and moderate (green) trail to take. The green trail is through the woods. Out and back if you loop the trail is just shy of two miles for the green trail. There is a small museum are at the entrance with public bathrooms. The watermill is missing the wheel but it is a nice nature hike by the large pond with fish, birds, turtles and some other wildlife.

（由 Google 翻译）我和朋友们喜欢清晨去这个公园，尤其是在秋天。那里的风景美极了，而且位置也很好，就在嚎叫奶牛奶油厂对面！我们只走了过桥后左边的环形路，希望下次去的时候能探索更多步道。瀑布很美，非常适合拍照！我去过好几次，看到很多人拍毕业照和全家福。 （原文） My friends and I love going to this park in the early morning, especially in the fall. It has such beautiful scenery, and it is in a great location right across Howling Cow Creamery! We have only taken the circle path to the left when you cross over the bridge, but hopefully next time we go, we get to explore more of the trails. The waterfall is beautiful and great for photos! I have seen many different people take graduation and family pictures during the times I have gone.

（由 Google 翻译）这是一个美丽的公园，拥有三条不同的徒步路线。不过，红色和绿色路线需要良好的体能，因为路面布满树根。入口处设有充足的停车位。 （原文） Schöner Park mit 3 verschiedenen Wanderrouten. Für die rote und grüne Route sollte man aber gut zu Fuß sein, die Wege sind mit Baumwurzeln übersät. Es gibt viele Parkplätze am Eingang.

（由 Google 翻译）和公婆一起去的。环湖步道很适合全家一起去。可惜的是，这里不允许携带宠物，但这里很适合带孩子野餐，沿途还有几个观景点。每隔几码就设有长椅，非常方便，尤其是对老年人来说。 我们错过了参观教育中心的机会，因为它下午5点就关门了，而我们去得比较晚。 （原文） Visited with my in-laws. The walk around the lake is family friendly. Unfortunately, pets aren’t allowed here but, it’s a great spot for picnics with kids and has several vista points along the trail. Having benches every few yards is a great convenience especially with the elderly. We missed exploring the education center as it closed at 5pm and we were there later in the day.

（由 Google 翻译）风景如画的地方。他们有一个小型室内博物馆，讲述着公园的历史。上下坡的步道有点陡峭（见第三张图片），但还可以。总的来说，推荐参观这个地方。那里风景很美。 （原文） very picturesque place. They have a small indoor museum talking about the history of the park. The walk going up and down is a little steep (see 3rd picture) but do-able. Overall, would recommend visiting this place. Quite beautiful out there

（由 Google 翻译）这是一个美丽的公园，拥有众多步道，可在自然环境中漫步。公园维护良好，设有野餐棚、休息室和展览，并为学生提供许多教育项目。您还可以在这里钓鱼。这里是与家人和朋友放松身心的自然休憩之所。周末和节假日也组织米尔斯的导览游。 （原文） A beautiful park with many trails to walk in a natural environment. Park is maintained very well with picnic shelters, rest rooms and exhibits with many educational programs for students. One can go fishing here too. It's a natural retreat to relax with family and friends. Guided tours for.mills is organized over weekend and holidays also.

（由 Google 翻译）很棒的公园！很喜欢这里的步道，来过几次，一直维护得很漂亮。工作人员知识渊博，游客中心充满了有趣的信息。 （原文） Excellent park!! Love the trails, been here a few times, its always maintained beautifully. Knowledgeable staff, the visitors center filled with interesting information.

好大

一般

（由 Google 翻译）真的很不错的商场！它很大，超级干净，而且有一种时尚的氛围。闲逛、购物或享用食物的完美场所。有很多商店和空间可以四处走动而不会感到拥挤。绝对是消磨时光的好地方！ （原文） Really nice mall! It’s big, super clean, and has a stylish vibe. Perfect place to hang out, shop, or grab some food. Plenty of stores and space to walk around without feeling crowded. Definitely a great spot to spend some time!

（由 Google 翻译）有很多有趣又独特的商店，但也有很多经典老店。美食广场很不错。地图可以做得更好。停车很乱。 （原文） Many fun, unique stores, but with a lot of older classics. Nice vig food court. Maps could be better. Parking is a mess.

（由 Google 翻译）我们教会的人都很喜欢这家餐厅。员工很棒。每次我们聚餐时，他们总是那么热情友好。经理和团队都很踏实，热情友好。我们喜欢这里的食物和氛围。如果你在Crabtree餐厅用餐，这里绝对是吃饭、休闲和购物的绝佳选择。 （原文） Our church love this restaurant. The staff are amazing. They are consistent each time we dine in with a large party. The manager and the team are down to earth. Cool and friendly. We love the food options and atmosphere. Great choice to eat, chill, and shop if you at Crabtree.

（由 Google 翻译）尽管非常拥挤，但仍然很容易导航并且交通顺畅，但它还是很受欢迎和舒适的。我对艺术步行感到特别惊讶，即使他们正在主办支持当地艺术家的活动。很高兴看到熟悉的面孔，同时结交新朋友并购买精美的艺术品！ （原文） It was welcoming and comforting despite being so crowded it was still easy to navigate and the flow of traffic was smooth. I was particularly amazed about the art walk even that they were hosting which supported local artists. It was nice to see familiar faces while making new friends as well and buying amazing artwork!

（由 Google 翻译）这家高档商场不错，购物选择很多。除了一个地方之外，其他地方都维护得很好，也很干净…… H&M 对面的洗手间急需整修。还没进门就能闻到尿骚味，而且有些厕所还被封住了。味道实在太难闻了。 （原文） Nice higher end mall with lots of options for shopping. Well kept and clean except for one area... The bathrooms across from H&M need some serious help. You can smell piss even before entering the bathrooms and some if the toilets are sealed off. The smell is really foul.

下雨在飞机上等了很久 机场很大有很多商店 停车场很大

机场的工作人员态度友好。

（由 Google 翻译）一个舒适的小型机场。这里一切都慢了点。所以……一定要准时。大家都很悠闲。航站楼里几乎没有餐饮之类的选择。更糟糕的是，充电设施也非常有限。这里没有可以工作的地方。所以，如果你想赶工作进度，你只能去几家餐厅里找个地方工作，或者把笔记本电脑放在腿上。 （原文） A pleasant smaller airport. Everything goes a little slower here. So...be on time. Everyone is laid back. There are not of options in the terminals for food and such. More problematic is that charging options are limited, at best. There are no areas to work. So if you want to catch up on work, you will need to work in one of the couple of restaurants or put your laptop on your lap.

（由 Google 翻译）今天从2号航站楼飞离RDU。真是个很酷的航站楼。长长的航站楼，有C和D两个登机口。木制品和建筑都很漂亮。候机时，有很多商店、美食区和酒吧可供选择。 （原文） Flying out of RDU today from Terminal 2. What a cool terminal. One long terminal having both C and D gates. The woodwork and architecture are very beautiful. Tons of shops to choose from, food area’s and bars to visit while waiting for your plane to board.

（由 Google 翻译）这个休息室太棒了。美联航的航班。我对美联航也很熟悉。满满的爱。我爱这片区域……阳光、碧水、蓝天。地形布局简直完美。 蓝岭山脉和布恩市是必游之地。海滩也很棒。在湖上划桨板。和三角北飞行学校的莎拉·巴斯一起飞行。她太棒了。22岁的她已经单飞五年了……我很高兴能继续通过科技/Zoom/FaceTime（即使身在俄勒冈州）与她一起进步。 罗利艺术馆。免费向所有人开放。每五年全面更新一次，有些展品会提前更换……内外都非常宏伟，宛如一座宫殿，让人沉浸于人性的复杂与自然的交融之中……带着宽恕和热情，铭记上帝……几个小时内仿佛穿越到了四个国家。离开那里时，我感受到了浓厚的文化氛围……还有一些教会成员……大家都为家庭出游做了很多贡献……户外漫步真是太棒了👌那里的牧羊人都打扮成万圣节的样子…… （原文） This lounge awesome. United flight. Having united familiarities as well. With much love. I love this area... sunshine water blue sky. Layout of land phoenominal. Blue ridge mountains and city of Boone a must see. The beaches as well. Paddle boarding the lakes. Fly with sarah bass from triangle north flight school. Shes amazing. At 22 shes celebrating her 5th yr since solo flight... im happy to say i get to continue furthering.progress over technology/zoom/FaceTime from oregon.. Raleigh art gallery. Free to all. gets fully changed every 5 years some items exchanged sooner... very big inside and outside palace that surrenders the soul to intricacies of human nature mother nature combined... with forgiveness and enthusiasm in all lord remembered... transported to 4 countries in a couple.hours. left there with accompolished culture...and some churh members as well.. all giving mai muchmess to family.outings... outdoor walk through awesome 👌 the shepherds there dressed for the Halloween occoasion...

（由 Google 翻译）检查站的办理登机手续非常顺利。工作人员友善、专业且耐心。设施相当现代化，干净整洁，维护良好。总的来说，在RDU的体验很棒。 （原文） The check in process at the checkpoint was seemless. The employees were kind, professional and patient. The facility is fairly modern, clean and in good repair. Overall it a good experience at RDU.

（由 Google 翻译）这里的人都非常好，停车也非常方便。他们让一切变得如此简单。工作人员，包括警察，都很友好、知识渊博、乐于助人。唯一的问题是大多数地面都很脏。我从下午2:30就到了二楼。现在已经晚上8点了，尽管我看到很多人推着装有清洁用品的推车，更换垃圾袋，但却没有一个人打扫过地面。大多数座位和卫生间都脏乱不堪，令人作呕。令我震惊的是，这么多人来来往往，RDU 的工作人员显然对保持这里的清洁毫无兴趣。哇，真是太可惜了，因为这栋建筑真的很漂亮，也很现代。我只希望他们能打扫干净。我本来可以拍更多这些脏乱差的照片，但我真的不想拍。这让我感到恶心。 （原文） Very nice people and absolutely great parking. They make it so simple. The staff, including the police are friendly, knowledgeable, and very helpful. The only problem is that most surfaces are filthy. I have been here since 2:30 pm on the second floor. It is now 8 pm, and even though I've seen many people pushing carts with cleaning supplies and changing trash liners, NOT ONE of them has cleaned and surface at all. Most seats and the bathrooms are so gross with mess and filth on them. I am shocked that with all the people constantly coming through here, the RDU staff is clearly not interested in keeping this place clean. Wow, what a shame, because the building is really pretty and modern. I just wish they would clean it. I could have taken many more photos of the nasty filth, but I really don't want to. It is making me feel sick.

（由 Google 翻译）气氛很棒，除了中间楼层有很多桌子，我们感觉我们吃饭时人们都在看着我们。其余的都很棒，食物很棒，服务员也很好。我们去过几次，只有一次我们的女服务员延迟了我们的需求。牡蛎令人垂涎欲滴，任何甜点都令人垂涎。周围都是很棒的地方。 （原文） The atmosphere was great except they have a lot of tables on the middle floor and we felt like people were looking at us as we ate. The rest was great, the food was spectacular, and waitstaff good. We’ve been a few times and only once was our waitress delayed on our needs. The oysters are to die for and any of the desserts are promising. All around great place.

（由 Google 翻译）各方面都堪称完美。服务员Riley棒极了……她友好、快捷，还给出了很棒的建议。食物和氛围都很棒。蓝角生蚝是我们吃过最好吃的生蚝之一。我们一口气吃了3打！培根卷扇贝和我的龙虾尾鲜嫩多汁，味道鲜美。虾仁玉米粥非常美味，但可能还需要再加点玉米粥（它们有点稀——更像肉汁？），但这只是一个小小的抱怨。我们点了布朗尼作为甜点。份量十足，美味极了！我丈夫超级超级超级喜欢他的莫吉托，我则非常喜欢我的阿佩罗开胃酒。我们迫不及待地想再来。谢谢！ （原文） Perfect in every way. Our server Riley was amazing....friendly, quick, and made great suggestions. The food and atmosphere were excellent. The Blue Pointe Oysters were some of the best oysters we've ever had. We ended up getting 3 dozen! The Bacon-Wrapped Scallops and my Lobster Tails were tender and flavorful. The Shrimp and Grits was very tasty but maybe needs some more grits (they were a bit runny- more like gravy?), but thats only a minor, insignificant complaint. We had the Brownie for dessert. It was HUGE and delicious! My husband LOVED LOVED LOVED his Mojito and I really liked my Aperol Spritz. We can't wait to come back. Thank you!

（由 Google 翻译）昨晚我和老公在这里度过了一个美好的约会之夜！这是我们第一次来，我们非常喜欢。生蚝新鲜美味，凯撒沙拉也很棒，搭配他们自制的凯撒酱汁，我点了虾仁鸡肉阿尔弗雷多意面，老公点了虾仁牛排玉米粥。每道菜都好吃极了！哦，我们还很喜欢炸玉米饼。饮品也很不错，选择很多。服务也很棒！我们一定会再来的！ （原文） My husband and I had a wonderful date night here last night! It was our first time trying it and we absolutely loved it. Oysters were fresh and delicious, we loved the Caesar salad too with their homemade Caesar dressing, I got the shrimp and chicken Alfredo and my husband got the shrimp and grits with steak. Everything was delicious! Oh we loved the hush puppies too. Drinks were good too with lots of options. Service was great! We will definitely be back!

（由 Google 翻译）Shuckers餐厅是享用新鲜海鲜的绝佳去处，氛围轻松愉快。我还尝了培根裹扇贝，味道简直棒极了！扇贝鲜嫩多汁，裹着酥脆的培根，带着恰到好处的烟熏味。 服务热情周到，整个餐厅都散发着悠闲的海滨气息，让人流连忘返。无论你是来品尝生蚝、海鲜拼盘，还是和朋友小酌几杯，Shuckers餐厅都不会让你失望。强烈推荐！ （原文） Shuckers is a great spot for fresh seafood and a fun, relaxed atmosphere. I also tried the bacon-wrapped scallops, and they were absolutely delicious! The scallops were tender and juicy, wrapped in crispy bacon with just the right smoky flavor. Service was friendly and efficient, and the whole place has that laid-back coastal feel that makes you want to stay a little longer. Whether you’re here for oysters, seafood platters, or just drinks with friends, Shuckers never disappoints. Highly recommend!

（由 Google 翻译）总的来说，服务员很热情，知识渊博，服务也很棒。氛围很轻松。我和妻子点了牡蛎，味道不错，但我希望他们能把牡蛎洗得苦一点，因为我们总是沾上沙子。我还点了黑鲷，做得恰到好处，但略微有点咸。 （原文） Overall the waiter was pleasant, informative and great. The atmosphere was casual. My wife and I had oysters, and they were good, but I just wish they washed it a little bitter because we kept getting sand. I also had the blackened snapper which was cooked to perfection, but slightly on the salty side.

（由 Google 翻译）我和妻子在Shuckers餐厅享用周年纪念晚餐，享受了一段难忘的体验。从我们走进餐厅的那一刻起，餐厅的氛围就温暖宜人，服务更是一流。 我们的女服务员Erin竭尽全力，让我们的夜晚变得特​​别。她热情友好、服务周到，真心实意地关心我们的用餐体验——这一点非常突出。 我点了一份Shuckers汉堡，配上炸高达奶酪，简直太棒了。汉堡烹制得恰到好处，鲜嫩多汁，风味十足——炸高达奶酪更是锦上添花。我妻子点了杰克丹尼冰镇三文鱼，她对三文鱼的鲜嫩和美味赞不绝口。 为了让这个夜晚更加难忘，店主亲自过来迎接我们，并祝我们周年纪念日快乐。这种人性化的服务充分展现了他们对餐厅的自豪和用心。 从食物到服务，一切都无可挑剔。Shuckers无疑是维克森林最好的餐厅，我们迫不及待地想再去一次。强烈推荐给那些寻求美食、友善的人们和热情氛围的人！ （原文） My wife and I had an absolutely incredible experience at Shuckers for our anniversary dinner. From the moment we walked in, the atmosphere was warm and inviting, and the service was truly top-notch. Our waitress, Erin, went above and beyond to make our evening special. She was friendly, attentive, and genuinely cared about our experience — something that really stood out. I ordered the Shuckers Burger with fried Gouda, and it was simply amazing. Perfectly cooked, juicy, and packed with flavor — that fried Gouda took it to another level. My wife had the Jack Daniels glazed salmon, and she couldn’t stop talking about how tender and flavorful it was. To make the evening even more memorable, the owner personally came over to greet us and wish us a happy anniversary. That personal touch really showed the pride and care they put into their restaurant. From the food to the service, everything was flawless. Shuckers is hands-down the best restaurant in Wake Forest, and we can’t wait to go back. Highly recommended for anyone looking for great food, great people, and a welcoming atmosphere!

（由 Google 翻译）非常棒的体验！服务不错，但我去的时候稍微有点慢。总的来说，这是在韦克福里斯特吃海鲜的好去处！ （原文） Great time! The service good but a little slow when I went. Overall, a great place to get seafood in Wake Forest!