里诺的49家最佳酒店

非常好，但是没有早餐，办一张赌场的会员卡（免费办理）可以抽奖

Chaming

（由 Google 翻译）太喜欢了！虽然大多数赌场都开始显露出老旧，但这家赌场依然给人清新现代的感觉。房间全新装修，宽敞明亮，自然采光充足。电梯运行顺畅（赌场难得的福利！）。 我来这里参加一个会议，在行李员的帮助下，搬运材料非常轻松。如果你要参加活动，三楼的房间非常适合，因为大多数演出都在二楼的D和E厅举行。 Wi-Fi稳定可靠，虽然酒店提供丰富的餐饮选择，但Uber Eats大堂取餐服务也同样出色。 （原文） Just loved it! While most casinos are starting to show their age, this one still feels fresh and modern. Rooms are newly remodeled, spacious, and filled with natural light. Elevators actually work smoothly (a rare casino bonus!). I was here for a convention, and moving material was hassle-free with the bell desk’s help. If you’re attending an event, the 3rd-floor rooms are perfect since most shows happen right below in the 2nd-floor D & E halls. Wi-Fi was reliable, and while the property offers plenty of dining options, Uber Eats lobby pickup worked just as well.

（由 Google 翻译）我们在这家酒店的住宿体验总体来说相当愉快。我们入住的是新装修的客房，宽敞明亮，一尘不染，而且经过精心的现代化改造。焕然一新的设计赋予客房时尚现代的氛围，让我们的住宿格外舒适。 一楼充满活力，设有众多餐桌和老虎机，为酒店增添了活力四射的氛围。餐饮选择也非常丰富——寿司吧和自助餐尤其受欢迎，经常排起长队，足以证明其品质。 我们还在酒店的一间酒廊待了一会儿，那里的饮品调制精良，酒劲十足。酒店本身就是一个引人注目的地标，在数英里之外都能清晰可见。 我们唯一的抱怨是赌场楼层允许吸烟，不幸的是，到了晚上，我们的衣服上还残留着挥之不去的烟味。 总的来说，这是一个干净、现代、充满乐趣的住宿地点——对于那些寻求舒适与刺激的游客来说，这里是一个不错的选择。 （原文） Our stay at this hotel was quite pleasant overall. We were accommodated in the newly renovated rooms, which were impressively spacious, spotless, and thoughtfully modernized. The refreshed design gave the rooms a sleek, contemporary feel that made our stay especially comfortable. The ground floor was lively and full of energy, featuring numerous tables and slot machines that contributed to the hotel’s vibrant atmosphere. Dining options were excellent — the sushi bar and the all‑you‑can‑eat buffet were particularly popular, often drawing lines out the door, which spoke to their quality. We also spent some time at one of the hotel’s lounges, where the drinks were both well crafted and satisfyingly strong. The hotel itself is a striking landmark, easily visible from miles away. Our only complaint was that the casino floor allows smoking, and unfortunately, the lingering cigarette smell clung to our clothes by the end of the evening. Overall, it was a clean, modern, and entertaining place to stay — a solid choice for those looking for both comfort and excitement in one destination.

（由 Google 翻译）这家酒店的客户服务真是棒极了！与其他酒店相比，他们真的会尽力满足客人的特殊要求。我觉得他们更有人情味。室内泳池很棒！自助餐也很赞。但是，我们不太喜欢娱乐中心的食物，而且那里的员工表现得和酒店的形象完全相反。如果可以的话，我真想给那里打零分。作为一个亲子酒店，那里的员工真的需要好好学习如何与顾客互动。我们点的鸡肉汉堡硬得像冰球，薯条也淡而无味，服务更是令人失望😞 （原文） Customer service at its best! They really try to accommodate special requests compared to other hotels. They seem more compassionate in my opinion. Indoor pool is great! Love the buffet. However, we did not like the food at the fun center and the employees show the complete opposite of the test of the hotel. I would give that place 0 stars if I could. For a kid friendly place the workers there need a class on how to interact with the public. One of our chicken burgers was like a hockey puck, fries were bland and service was very disappointing 😞

（由 Google 翻译）总体来说一切都很棒。通风系统可以做得更好一些，我在好几家餐厅都吃了饭，味道都很不错。我临时需要离开，正要冲出酒店去赶机场班车，结果班车却不等我就开走了。代客泊车员克劳迪娅·索托看到了这一幕，立刻找了辆车亲自送我去机场。真是令人印象深刻。这种优质的客户服务才能脱颖而出，让其他酒店与众不同。 （原文） Over all everything was great. Smoke ventilation could've been better, ate at multiple restaurants and they were all great. I had to leave on short notice and was running out of the door to catch the airport shuttle and it left without me. The valet Claudia Soto saw this and grabbed a vehicle and personally drove me to the airport. Very impressive. That's the type of customer service that stands out and sets others apart from the rest.

（由 Google 翻译）我第一次入住亚特兰蒂斯酒店，简直太喜欢了！班车司机很棒，从我踏入酒店的那一刻起，一切都非常顺利。前台热情、高效且专业。我入住的是礼宾塔楼，房间和景色都让我印象深刻。我很喜欢枕头菜单，而且礼宾酒廊也让我倍感舒适。服务非常棒，尤其是运动酒吧的Logan和Merwyn。泳池和热水浴缸也很棒。我们在牛排馆、寿司店和Bistro Napa餐厅都享用了美味佳肴，服务也无可挑剔。酒店的位置可以说是有利有弊。距离机场大约5分钟车程，非常方便，但如果您想去里诺市中心逛逛（我强烈推荐），就需要开车了。总而言之，我们非常喜欢这次入住体验，期待下次再来！ （原文） I had my first stay at the Atlantis and LOVED it! The shuttle drivers were great and from the moment I walked in everything went smoothly. The receptions was welcoming, quick, and competent. I stayed in the concierge tower and was so impressed with the room and the view. I loved the pillow menu, and having the concierge lounge was such a treat. Service was fantastic especially Logan and Merwyn at the Sports Bar. The pool and hot tub were excellent. We had excellent meals at the Steakhouse, Sushi, and Bistro Napa with fantastic service. The location could be considered a plus or a minus. It is about 5 minutes to get to the airport, which is convenient, but if you are looking to get out and explore DT Reno (which I recommend), you would need to drive. Overall, we really loved our experience and I look forward to going back!

停车场设计很不人性化，住宿的要很远才能找到停车位，带着行李走很远，正好赶上下大雨，衣服全湿。

人气足，房间够大。

干干净净

山寨vegas casino

（由 Google 翻译）这里太美了，六个小时的车程都值！虽然我只在这里待两天，但我知道接下来的几天一定会很棒。酒店本身就非常大，令人惊艳！房间也很棒，漂亮又宽敞。电视我不太喜欢，但除此之外一切都很完美。酒店还有游泳池（我还没去过），还有一个儿童“赌场”！孩子们玩得非常开心。总之，我强烈推荐来这里，绝对物超所值！ （原文） It is so beautiful and so worth the six hour drive here! Even though I'm only here for two more days I know it will be amazing. The hotel in general is just amazing and giant! Hotel room, is amazing so pretty and roomy. I don't know how I feel about the TV but besides that it is pretty cool. And they also have a pool ( which I have not been to YET) and they also have a " Casino " for kids! It was so fun. In all I recommend coming here because it is worth everything!

（由 Google 翻译）从我坐到High Limit酒吧的那一刻起，我就很喜欢An An热情周到的服务。她个性十足，即使是第一次来，也能让你感​​觉像个老顾客。每次我的酒都调得完美无瑕，而且她甚至不用我开口就能记住我的喜好。她的活力、专业和真诚的友善都令人印象深刻。你能感受到她真心热爱自己的工作，这一点在她对待每一位客人的态度上都体现得淋漓尽致。An An让我在GSR的夜晚难忘，她绝对是一位值得称赞的顶级调酒师！ （原文） I like how welcoming and attentive An An was from the moment I sat down at the High Limit bar. She has an incredible personality that makes you feel like a regular, even if it’s your first time there. My drinks were made perfectly every time, and she remembered what I liked without me even asking. Her energy, professionalism, and genuine kindness really stand out. You can tell she truly loves what she does, and it shows in how she treats every guest. An An made my night at GSR memorable, definitely the kind of bartender who deserves recognition for her top-notch service!

（由 Google 翻译）房间宽敞舒适。我住了两晚。客房服务人员忘记补充卫生纸了，等了两个小时才拿到。因为我急需卫生纸，所以感觉有点不方便。度假村里有很多活动可以参加，即使住一个星期可能也玩不完。价格合理，空间也很棒。我肯定会再次入住。 （原文） Room was large and comfortable. Was there for 2 nights. Housekeeping missed providing more toilet paper and it too 2 hours to get it. That was a bit rough since I NEEEDED it. So much to do inside this resort. You could stay a week and probably still not do it all. Amazing space for a reasonable price. I would definitely stay again.

装修蛮新 隔音不太好

（由 Google 翻译）地理位置优越，步行即可到达埃尔多拉多和银色遗产酒店，回到酒店后还能享受无烟环境！在里诺能找到一家漂亮的无烟酒店真是太好了。步行到美铁火车站也很近。我喜欢酒店的装潢和干净的房间。我们已经在那里住过三四次了，每次都住在他们的套房里，我们非常喜欢！唯一的不足是，如果床再高一点就更好了。除此之外，房间非常舒适。 （原文） Excellent location, you can walk right over to the Eldorado and Silver Legacy and come back to a smoke-free environment! It's so nice to have a beautiful smoke-free hotel in Reno. It's also a very short walk to the Amtrak train station. Love the decor and how clean the rooms are. We have stayed there three or four times now staying in one of their suites and we love it! Our one complaint is that it would be nice if the beds were higher. Other than that, they are very comfortable.

（由 Google 翻译）总的来说，我对这家酒店很满意。我之前进行了为期两周的12州公路旅行，全程住在希尔顿酒店：Home2suites 和 Hampton Inn。这次决定在里诺好好犒劳一下自己，入住这家酒店。 房间——我们住在16楼的拐角套房，可以俯瞰弗吉尼亚街。房间装饰和景色都很棒。哇！空间宽敞。我很喜欢浴袍和拖鞋。令我惊讶的是，在这样的房间里，咖啡服务只提供包装好的奶精。真是太恶心了。我住过的其他希尔顿酒店提供的是半脂半脂牛奶的容器。暖气系统简直是疯了，关不掉，而且噪音很大，很难调节。谢天谢地，窗户开了一条缝，可以呼吸到新鲜的凉风。 办理入住——工作人员，包括代客泊车员都很棒，但非常忙乱。没有任何指引，而且有很多人试图办理入住。简直是一场闹剧。 位置——我喜欢住在市中心，远离大型赌场。一个安静的世外桃源。 总的来说，我还会再住这里。员工很棒。房间超爱超爱。 客房服务应该更好，咖啡服务也必须更好。为什么要在房间里放一个库里格（Kurig）和劣质调味品呢？还有，空调/暖气系统也该修一下了。很多评论都提到了这一点。 （原文） Overall I’m happy with this hotel. I’ve been on a 2 week 12 state road trip staying exclusively in Hilton properties; Home2suites & Hampton Inn. Decided to spoil ourselves in Reno with this hotel. The Room- we were on the 16th floor corner suite overlooking Virginia street. Amazing room decor and views. WOW. Generous spaces. Loved the robes and slippers. I was surprised that with such a room the coffee service only provided packages of powdered creamer. Absolutely Gross. The other Hilton properties I stayed in provided containers of half&half. The heating system is crazy. Never shuts off and loud. Hard to regulate. Thank goodness the windows cracked open for fresh cool air. Check-in - the staff, including valet were great, but extremely overwhelmed. No direction of any type and a large amount of people trying to check in. It was a circus. Location - loved being downtown, away from the major casinos. A quiet escape. Overall, I would stay here again. Staff were great. Loved loved loved the room. Room service would be nice and a better coffee service is a must. Why put a Kurig in the room with crappy condiments. And fix the aircon/heating system. That’s mentioned in a lot of reviews.

（由 Google 翻译）很高兴这是一家无烟/无赌场酒店。满足了我们在会议场地的住宿需求。我们入住了他们的两居室特大床套房——漂亮、干净、宽敞，适合我们一家人。浴袍很不错，床也很舒服。 然而，我们有两个设施齐全的浴室，却没有挂毛巾的挂钩。这简直是第一世界的问题，洗完澡后竟然没有地方挂毛巾，尽管墙面空间足够安装几个挂钩。在一个每晚300美元以上的房间里，竟然没有这样的细节，真是奇怪。 房间里还有冰箱、微波炉和水槽，但没有杯子、盘子、叉子，或者任何可以用来加热餐厅剩菜的东西。 请注意，如果你的房间窗户朝向商业街，整晚都会非常吵闹。音乐、汽车低音、窗户嘎嘎作响等等。 虽然这里是无烟酒店，但有几个晚上，我们整层楼都被大麻烟味笼罩。 总的来说，还不错——只是想分享一些奇怪的事情供大家参考。 （原文） Enjoyed that this was a non-smoking/non-casino hotel. Served our purposes for staying at our conference venue. We stayed in one of their 2 bedroom King Suites - nice, clean, and roomy for our family. Robes were nice and beds comfy. However, we had 2 full bathrooms and ZERO hooks to hang towels on. It’s a total first world problem, but there wasn’t anywhere to hang your towel after showering even though there was ample wall space to install a couple hooks. Just strange for a detail like that to be missed in a $300+/night room. The room also had fridge, microwave, and sink with no cups, plates, forks, or anything at all for reheating leftovers from the restaurant. Be aware that if your room windows face Commercial Way, it’s pretty noisy and loud all night long. Music, cars bass rattling windows, etc. Although it’s a non-smoking property, a few nights our entire floor was enveloped in pot smoke. Overall, it was fine - just thought I’d share a few oddities for your information.

（由 Google 翻译）除了员工态度冷漠之外，其他一切都很好。这跟以往的希尔顿体验截然不同。尤其是在早餐餐厅……感觉缺乏同理心。早上7点我退房时接待我的前台接待员也是如此。她一直在玩手机，服务态度很差。不过，房间和地理位置都很不错。前台只有一位工作人员让我等了超过10分钟。 （原文） Tutto benissimo a parte la cortesia drlw personale e la freddezza percepita.. Non come quella consueta degli hilton. In particolare al ristorante della colazione... Poca empatia. Così come l'addetta alla reception presente al mio check out alle 7 del mattino. Indaffarata con il suo cellulare non è stata il massimo. Per il resto la camera molto bella così come la posizione. Ed una sola persona alla reception mi ha fatto attendere oltre 10 minuti.

（由 Google 翻译）一切都很棒。房间干净舒适，员工礼貌热情。地理位置也很好，环境清幽。我非常享受这次住宿。只有一个小小的建议——如果房间里能免费提供一瓶水就更好了。总之非常满意，下次一定还会再来。 （原文） Everything was very good. The room was clean and comfortable, staff was polite and helpful. Location also nice and peaceful. I really enjoyed my stay here. Only one small suggestion — if they can provide one water bottle free of cost in the room, it would be even better. Overall very happy, will surely come again.

（由 Google 翻译）我在这家时尚前卫的酒店度过了美妙的一周。这次入住体验的各个方面都非常出色，但真正令人印象深刻的是酒店的团队。每位团队成员都竭尽全力，力求提供最佳体验。举个例子：餐厅还没开门，我坐在酒店餐厅的一张桌子旁，用笔记本电脑工作。一位正在准备餐点的服务员走过来问我是否需要一杯免费软饮。客房服务、前台、行李员、停车场等部门都多次展现出类似的贴心服务。运营经理Zeke也竭尽全力满足了我的特殊要求。酒店设施现代、干净，房间布置精美，整个酒店都洋溢着积极的氛围。强烈推荐，我一定会再来的。 （原文） I had a wonderful one week stay at this hip, trendy hotel. All aspects of this visit were outstanding, but what really stood out were the team at this property. Each and every team member went above and beyond to provide the best possible experience. Here’s an example: I was sitting at a table in the hotel restaurant working on my laptop before the restaurant opened. One of the servers who was setting up came over to me and asked if I wanted a complimentary soft drink. Over and over these types of small gestures were prevalent from housekeeping, front desk, bell, parking, etc. Zeke the operations manager went above and beyond to accommodate my special requests. The facility itself is modern, ultra clean, the rooms are well appointed, and there’s a great positive vibe you can feel throughout the hotel. Highly recommended I will definitely return.

好!美中不足的是自助餐收费太高，缺少中国类食物!

第一次找到感觉很舒服的赌场酒店

很不错的ㄧ个地方

很好

很好的服务

有吃有玩的

好玩

客房比预期要好，出街亦方便，车位亦多，但车更多。

有室内停车场，出入还算方便，卫生

积分可换免费房间，也可换自助早餐

入位前台员太慢无礼

服务周到，价廉物美。

很好

还可以

（由 Google 翻译）我在里诺的万丽酒店参加了一个护理会议，入住体验非常愉快。酒店地理位置优越，紧邻河滨步道，步行即可到达众多餐厅和商店。工作人员热情友好，在忙碌的一天后，这真的让我感觉好多了。我的房间干净、安静、舒适，正是我所需要的。如果我再来里诺，我一定会再次入住这里。 （原文） I stayed at the Renaissance Hotel in Reno for a nursing conference and was very happy with my experience. The location was excellent right near the riverwalk with plenty of restaurants and shops within walking distance. The staff were friendly and welcoming, which really made a difference after a long day. My room was clean, quiet, and comfortable just what I needed. I’d definitely stay here again if I find myself back in Reno.

（由 Google 翻译）我们最近出差入住了雷诺市中心万丽酒店。以下几点值得注意： 1. 我们入住的是面朝河流的房间，景色美极了，绝对令人叹为观止。 2. 市中心区域并非最佳。步行即可到达几家赌场，我们确实去了，但周围有很多无家可归的人。请注意。 3. 房间 - 我们入住的是一张双人大床房。装修现代，舒适宜人。一切都很干净，包括浴室。 4. 我们在The Shore餐厅吃了晚餐 - 服务员非常年轻可爱，我不记得她的名字了，但那里的每个人都非常友好。食物不错，虽然不算特别好，但还不错。不过，服务和地理位置本身就是值得一去的理由。祝您胃口好！ 总的来说，考虑到地理位置和价格，这次入住体验还不错。 祝您用餐愉快！ （原文） We recently stayed at the Renaissance Downtown Reno for a business trip. A few things worth noting: 1. We had a room facing the river and the view was sublime. Absolutely stunning. 2. The downtown area isn't the greatest. You can walk to a couple of casinos, which we did, but there are a lot of homeless around. Be advised. 3. Rooms - we had a double queen. It was modern in decor and comfortable. Everything was clean, including the bathroom. 4. We ate dinner at The Shore - absolutely lovely young server and I can't remember her name, but everyone there was very friendly. Food was decent. Not great, but decent. The service and the location alone, however, are a reason to go. Bon appetit! Overall, a good stay for the location and the price. Enjoy!

（由 Google 翻译）这家酒店距离机场 15 分钟路程，坐落在河边。酒店前面有一个巨大的免下车区，有足够的空间卸货。他们还提供行李员和代客泊车服务。入住手续办理快捷友好。接待区有一个食品/小吃摊，还有一个漂亮的河滨餐厅和一个小咖啡馆。我们的房间是河滨特大号床顶层套房。套房非常好，非常宽敞，位于 9 楼。里诺仍在从新冠疫情中恢复，但河景很美。床和床单很舒服，空调很棒。我们的套房有 2 间浴室，非常好。淋浴很好，水压足够。唯一的抱怨是我们第一天没有享受到客房清洁服务。我们晚上回来后通知了前台，但他们说客房清洁服务已经下班了。我们要了干净的毛巾，打了两次电话并去了一趟前台后才拿到。他们免费送了我们早餐，这真是太好了，因为餐厅只送了我一半的早餐，剩下的都忘了。保险箱也锁不上，关不上。除了这三点，我们的住宿体验还不错。下次来里诺我还会住在这里，强烈推荐。 （原文） This hotel is 15 minutes from the airport and sits right on the river. There's a huge drive-up area in front of the hotel with plenty of room to unload. They also have bellman and valet service. Check-in was speedy and friendly. Reception area has a food/snack stand, with also a beautiful riverfront restaurant and a small coffee shop. Our room was a riverfront king-penthouse suite. It was very nice, very large and on the 9th floor. Reno is still recovering from COVID but the river view was nice. The bed and linens were comforable and the a/c was excellent. Our suite had 2 bathrooms, which was really nice. Shower was good with adequate pressure. The only complaint was that we didn't receive maid service on our first day. We notified the front desk once we returned at night but they said maid service had gone home for the day. We asked for clean towels which we finally recieved after 2 calls and a trip down to the front desk. They comped us breakfast, which was a good thing since the restaurant only served 1/2 of my breakfast and forgot the rest. Safe wouldn't lock or stay closed as well. Other than these 3 things, our stay was a good one. I will stay here the next time I'm in Reno and highly recommend.

（由 Google 翻译）里诺市中心一家很棒的酒店。靠近所有赌场、国家博物馆、公园，甚至还有国家保龄球馆。房间全新而现代。服务一流。代客泊车服务热情周到，会悉心照料您的爱车。卢克·加纳（Luke Garner）非常出色，提供卓越的客户服务，当您抵达文艺复兴酒店时，他是您的第一个联系人。 （原文） Lovely hotel in downtown Reno. Close to all casinos and national museums parks and even the national bowling stadium. The rooms are new and modern. The service is spectacular. The valet service is kind, compassionate and takes care of your cars. Luke Garner is splendid and presents fabulous customer service and he is your first contact when you pull up to the renaissance hotel.

（由 Google 翻译）我和我的配偶来这里是为了庆祝一个特别的日子。 在我们到达之前，我们查看了酒店的网站，发现自助停车场的停车费是20美元。但是当我们到达时，收费亭却空无一人。我们拖着行李穿过自助停车场时，遇到了代客泊车员，他们热情地接待了我们。我们走进酒店，来到前台，却发现没有人可以收取停车费。因为我们是自助入住，不需要钥匙，只需要手机，所以我们就直接去了房间。我们比入住时间提前了大约10分钟到达，却发现酒店App要到下午4点才能使用，那时我们才能解锁房门。 房间很不错，朝南，所以我们能看到屋顶上的机械设备，比如风扇/鼓风机之类的。唉，这样的景色可不太适合我们的特别日子。床和床上用品都很舒服。一切都很干净。我的配偶去洗澡了，我打开电视，准备登录Netflix。没成功。工程技术员约翰过来检查后，发现酒店的机顶盒出了问题。这倒没什么大不了的。约翰走后，前台打电话来给我们免费升级到了套房。我去了套房，发现它像个地牢，昏暗，家具也很奇怪，而且淋浴间也让人难以接受。淋浴间就是普通的浴缸淋浴一体式。我们来这里是为了享受舒适的生活，而不是像荒郊野外的汽车旅馆那样，只有浴缸淋浴一体式。所以，我们还是留在了那个电视机坏了的房间。我打电话给前台，告诉他们我们回到了原来的房间。之后，一位工作人员过来给了我们一份免费的早餐券。谢谢！ 我们原本预订了“The Shore”餐厅的晚餐，但在看了更多照片和评论后，我觉得它不太适合我们。我们决定去Wild River Grill餐厅用餐，结果非常棒。第二天早上我们在“The Shore”吃了早餐，我以后绝对不会再去了。又吵又闹，价格贵得离谱，环境不舒服，而且有点脏。你可以把它想象成一家路边老式餐馆，菜单稍微好一点，但价格贵得多。没错，我们是因为有优惠券才免费吃的，这倒是不错。但是，我真的不推荐这家店。也许是我孤陋寡闻了，但一份法式吐司配上人造的、冰冷的枫糖浆要16美元，一份燕麦粥要9美元，这价格也太离谱了吧。哦，对了，我不得不自己起身去柜台拿外卖盒，因为我叫服务员的时候他们根本不理我。 我们离开后，我回到家，发现我的卡车雨刮器下面夹着一张卡片，上面写着我没有付停车费，让我扫码支付。真是岂有此理！停车收费亭没人，前台也没人，代客泊车员在进出的时候也没说什么。如果这家店的员工真的在正常工作岗位上，我肯定会付钱的。 对了，各位女士们，请升级一下你们浴室镜子的照明吧，即使所有灯都开着，里面还是很暗。 （原文） My spouse and I came to stay here for a special occasion. Before our arrival, we looked at the Hotel's website and saw there was a $20.00 parking fee for the Self parking lot, but when we pulled up, nobody was in the booth. As we rolled our luggage across the Self Parking lot we came upon the valet's and they greeted us. As we walked inside and looked at the front desk, nobody was there to take our parking fee, so we went to to our room because we had self-check-in and no key was required, only our phone. As we arrived about 10 min prior to check-in time, we found out the App does not work until exactly 4pm, then we could unlock the door. The room was nice, the view was to the south, so we saw the roof mechanical stuff like fans/blowers and stuff like that. Oh well, not the best view for our special occasion. The bed was very nice as were the bedding. Everything was clean. My spouse went to take a shower and I turned on the TV and went to sign into Netflix. Did not work. John the engineering tech came up and decided the Hotel set-top box was not working as it should. Not a big deal. After John left the front desk called and upgraded us to a suite. I went to the suite, and I decided it was a no go for us as it was like a dungeon, dark, very weird furniture and when I looked at the shower, that was a no-go. The shower was a normal tub-shower. We came here to be in a nice place, not a Shower-Tub like a roadside motel in the middle of nowhere-land. So, we kept the room with the TV that did not work properly. I called the front desk and let them know we went back to the original room. Then one of the staff came up and gave us a free breakfast comp for the morning. Thank you. We originally had reservations at "The Shore" for dinner but after viewing some more pictures and reading reviews, I decided it was not for us. We decided to have dinner at Wild River Grill and that was amazing. The next morning we had breakfast at "The Shore" and I will not be going back. Loud, noisy, overpriced, uncomfortable, and kinda dirty. Think of it as an roadside old-school diner with a bit better menu, but much higher prices. Yes, it was free for us because of a comp, which was nice. But, could not recommend it. I might be wrong, but $16 for french toast with fake & cold maple syrup or $9 for oatmeal seems a bit out of touch. Oh, I had to get up, go to the diner counter and a to-go box because the staff would not come over when I attempted to get their attention. We left and when I got home, I had a card under my wiper blade of my truck saying I did not pay for parking and scan this QR code to pay. Really, seriously. You did not have anyone at the parking booth, nobody at the front desk, you valet's did not say anything both at entry or exit of the property. If this place had an employee actually working at the normal work station, I would obviously pay. Oh for the women out there, please upgrade your bathroom mirror lighting, it's so dark even with all the lights on.

（由 Google 翻译）五星好评！我的代客泊车司机Jaeden昨天帮我解决了停车问题。他非常友好、专业，而且真诚热情。他准时到达，处理一切顺利——简直是无缝衔接的服务。强烈推荐！ （原文） Five stars for Jaeden, my valet driver who took care of parking for me yesterday. He was incredibly friendly, professional, and genuinely welcoming. He was prompt and handled everything smoothly — just seamless service. Highly recommend!

（由 Google 翻译）暂时真的不推荐这家酒店。房间还算干净，但我觉得佩珀米尔酒店比这里好多了。这家酒店以前不错，但自从管理层变动之类的原因，他们不仅要收停车费，还要收网络费。佩珀米尔酒店的房价一样，免费上网，免费停车，每天都有客房清洁服务，提供一瓶新的饮用水。天哪，这家酒店越来越差劲，越来越抠门了。 （原文） Really not recommend this hotel for now. Rooms are still clean but I feel Peppermill Hotel is much better than this place. This hotel use to be good, since change of management or something, they are not only charge parking fee, but also charge internet fee. Same room rate in Peppermill, free internet free parking, house keeping everyday with fresh bottle of water. Man this hotel is getting worse and stingy

房间大、很干净整洁，床也很舒适，卫生间大，还有按摩浴缸，各样沐浴露。不过吐槽的是，因为暖气机声音很大，整晚都在响，睡得很不好。幸好酒店免费提供很好的咖啡提神。下次不选择住这个酒店。

这次我们来看演唱会住这里，玩过老虎机，第二天返奥克兰了，是一次开心旅程。

玩游戏的区域比以往少了，节假日check in 要排长队

几好

（由 Google 翻译）The Row 的一部分（与 Silver Legacy 和 Eldorado 合作）Circus Circus 似乎运营不善。 截至 2025 年 10 月，大多数自动扶梯要么在一个方向上无法运行，要么完全关闭。最糟糕的是，从两个停车场到酒店大堂的自动扶梯都被木板封住了，现在您必须前往美食广场的电梯才能下到一楼，然后再走回前台。 这是疫情爆发以来一直停运的单轨列车的新增功能，从西侧停车场和西侧酒店房间到那里的人都很难乘坐。 房间很舒适，美食广场有四家餐厅，但您必须在网站上查看每家餐厅的营业日期。 唯一很棒的是我的房间是免费的（除了度假费）。 （原文） Part of The Row (with Silver Legacy & Eldorado) Circus Circus seems to be neglected in operations. As of October 2025, most of the escalators are either not working in one direction or totally shut down. The worst is the escalators from both parking garages to the hotel lobby area are boarded off, you must now make a trip toward the food court elevators to go down to the first level and walk back to the front desk. This is added to the monorail that hasn’t ran since the pandemic, hard for people to use the long way from both the west parking garage and the west side hotel rooms. The rooms are comfortable, the food court has four restaurants, but you’ll have to check the website for days of operation on each one. The only thing that was great was my room was complementary (except for the resort fee).

（由 Google 翻译）说实话，入住是我们入住期间最难熬的部分。我们周五半夜才到，排队就花了将近两个小时。据我所知，前台人手严重不足，所以如果你打算晚点到，要做好等待的准备。停车场也像迷宫一样。我建议在开始入住之前先想好要把车停在哪里，否则会很烦。 话虽如此，酒店还是有亮点的。儿童游戏区和游乐场非常棒，这可能是酒店最棒的特色之一，也让这里成为家庭游玩的好去处。赌场本身与里诺或拉斯维加斯的其他赌场相比没什么特别之处，但他们确实提供了种类繁多的老虎机，让娱乐活动更加丰富。 房间让我惊喜不已。房间干净整洁，比预期的要大得多，床也非常舒适（非常适合短暂入住）。酒店内部充满了经典的拉斯维加斯氛围，而且有很多价格合理的餐饮选择。尤其是咖啡店，早餐和午餐的选择非常丰富，价格不像度假村里那么贵，这真是一大亮点。我们在餐厅遇到的员工都很友好，乐于助人，让我们的用餐体验非常愉快。 总的来说，Circus Circus 餐厅有其优缺点。入住流程和停车条件确实有待改进，但干净宽敞的客房、适合儿童的娱乐活动以及价格实惠的餐饮选择，使其成为家庭游客或任何想在里诺体验经济实惠的拉斯维加斯风格氛围的游客的理想选择。 （原文） Checking in was honestly the roughest part of our stay. We arrived around midnight on a Friday, and it took nearly two hours just to get through the line. From what I could tell, the front desk was very understaffed, so if you’re planning to arrive late, expect a wait. Parking is also a bit of a maze. I’d recommend figuring out where you want to park before starting the check-in process, otherwise it can get frustrating. That being said, there are definitely highlights. The kids’ gaming and midway area is fantastic, it’s probably one of the best features of the property and makes this a fun place for families. The casino itself is nothing extraordinary compared to other Reno or Vegas spots, but they do offer a solid variety of slot machines, which kept things entertaining. I was pleasantly surprised by the room. It was clean, much larger than expected, and the beds were extremely comfortable (perfect for a quick stay). The inside of the property has that classic Vegas feel, and there are plenty of food options at reasonable prices. The coffee shop in particular had a nice selection of breakfast and lunch items without the inflated resort pricing, which was a huge plus. The staff we interacted with in the restaurants were friendly and helpful, which made the dining experience enjoyable. Overall, Circus Circus has its pros and cons. The check-in process and parking situation could definitely use improvement, but the clean and spacious rooms, kid-friendly entertainment, and affordable dining options make it a good choice for families or anyone looking for a budget-friendly Vegas-style atmosphere in Reno.

（由 Google 翻译）我来这里出差过几次，这真是个很棒的酒店和赌场。娱乐项目丰富，房间也非常舒适。水压很棒，一切都非常干净。 我多次住在天空塔的17楼，客房清洁人员非常棒！她总是确保我拥有一切所需。Sue太棒了！她应该加薪！ 我每次来里诺肯定还会再来的。 （原文） Came here for a business trip a few times and it truly is an incredible hotel and casino. Lots of entertainment and the rooms are very comfy. Water pressure was sooo good and everything was very clean. Stayed on the 17th Floor of the SkyTower several different occasions and the housekeeper was wonderful! She always made sure I had everything I need. Sue was amazing! She should get a raise! I will most definitely be coming back every time I come to Reno.

（由 Google 翻译）我一直想体验一下拉姆齐主厨的餐厅，这家餐厅完全不负众望。首先，能够在没有预订的情况下（尽管是周二）邀请5个人一起用餐，真是太不可思议了。餐厅营业中，就在主街上，但一旦入座，就感觉非常私密，我很快就忘记了我们身处赌场。餐厅装饰简洁现代，极简的灯光营造出牛排馆的氛围。服务很棒。我们的服务员完美地融合了“在场”和“不在场”的特质，你懂我的意思吧。 他们当然有特色鸡尾酒，但我选择了桌边的老式餐车。这绝对是我喝过的最好的。他们还有一份很棒的酒单。 食物非常棒，唯一的例外是我爸爸点的黄油水煮龙虾。它尝起来像是冷冻的，但我有点怀疑，因为牡蛎非常新鲜。而且，用黄油水煮的龙虾完全没有味道。配上的蒸粗麦粉很棒，但和龙虾不太搭。话虽如此，其他一切都很棒！我一定要尝尝惠灵顿牛排，很容易就能看出它为什么是主厨的招牌菜之一。我们还尝试了好几道开胃菜和甜点，都很棒。帕克面包卷是必点的！ 非常不错的用餐体验，强烈推荐！ （原文） I've always wanted to experience a Chef Ramsay restaurant and this completely lived up to my expectations. First off being able to get in a party of 5 without a reservation ( even though it was a Tuesday), was insane. The restaurant is open, and right on the main walkway of the row, but once seated felt intimate, and I quickly forgot we were in a casino. The decor is simple and modern with minimal lighting giving that steakhouse vibe. The service was great. Our server was the perfect mix of there and not, if you catch my meaning. They have special cocktails of course but I opted for the tableside old fashioned cart. Was definitely the best I've ever had. They also have a solid wine list. The food was outstanding, the exception being my dad's butter poached lobster. It tasted like it was frozen which I would doubt as the oysters were got were super fresh. Also for being poached in butter was completely flavorless. The couscous it came on was great, but didn't pair well with the lobster. That said, everything else was fabulous! I had to try the Wellington and it's easy to see why it's one of the Chef's signature dishes. We tried multiple apps and desserts as well and they were all great. The parker rolls are a must! A very good dining experience I'd recommend!

（由 Google 翻译）服务受到高标准的教导。非常尊重和有礼貌。气氛很精致，我个人很喜欢灯光。座位很舒服。肉质绝对完美！！我希望它成为里诺的主要厨房。餐厅做得很好。 （原文） Service was taught a high standard. Very respectful and polite. Atmosphere is exquisite, i personally enjoyed the lighting. Seats were comfortable. Meat absolute perfection!! I wish it to be a staple kitchen in Reno. very well done restruant.

（由 Google 翻译）最近，我有幸与家人在 Gordon Ramsay's Kitchen in the Row 共进晚餐，度过了一个特别的夜晚，这绝对是非凡的。从我们走进大门的那一刻起，氛围、灯光和音乐就为我们创造了一次真正难忘的体验的完美环境。 我们的服务员和他们的助理都无可挑剔——知识渊博、细心、热情地指导我们选择菜单和葡萄酒搭配。他们深思熟虑的建议让当晚感觉量身定制且高贵。 现在，食物——绝对棒极了。我们从和牛鞑靼牛肉开始，味道完美，然后是令人难以抗拒的柔软的 Parker House 卷。蟹肉饼充满了新鲜、大胆的味道，而惠灵顿牛肉正如预期的那样，是一道绝妙的菜肴——烹制得绝对完美，层次丰富，味道鲜美，每一口都令人愉悦。我们还尝试了其他几道菜，每道菜都比上一个更令人印象深刻。 戈登·拉姆齐厨房 (Gordon Ramsay's Kitchen) 提供令人难忘的用餐体验，完美平衡优雅与舒适，同时提供我吃过的最美味的食物。无论您是美食家还是只是想吃一顿美餐，我都强烈推荐它。如果您在里诺，这绝对是必须尝试的！ （原文） I recently had the pleasure of dining at Gordon Ramsay's Kitchen in the Row for a special evening with my family, and it was nothing short of extraordinary. From the moment we walked through the door, the ambiance, lighting, and music created the perfect setting for a truly memorable experience. Our server, along with their assistant, were impeccable—extremely knowledgeable, attentive, and enthusiastic in guiding us through the menu and wine pairings. Their thoughtful recommendations made the evening feel tailored and elevated. Now, the food—absolutely amazing. We started with the Wagyu Beef Tartare, which was a perfect bite of flavor, followed by the irresistibly soft Parker House rolls. The Crab Cake was packed with fresh, bold flavors, and the Beef Wellington was, as expected, a showstopper—cooked to absolute perfection with rich, savory layers that delighted every bite. We tried a few other dishes as well, and each one was more impressive than the last. Gordon Ramsay's Kitchen offers an unforgettable dining experience that perfectly balances elegance with comfort, all while serving some of the finest food I’ve ever had. Whether you're a foodie or just looking for a great meal, I can’t recommend it enough. If you’re in Reno, this is an absolute must-try!

（由 Google 翻译）看到这家餐厅被添加到这一行，我非常兴奋。我预订了开放式餐桌，虽然周二可能没必要预订。我选择了早晚餐，菲力牛排、凯撒沙拉和太妃布丁，全部只需60美元。考虑到5:30之后光是菲力牛排就值这个价，我觉得这笔交易非常划算。一切都很棒，员工也很棒，餐厅也很漂亮。我离开时一点也不饿，而且那家菲力牛排是我吃过的最好吃的之一。 （原文） I was excited to see this added to the row. I made reservations on open table, although probably wasn't necessary for a Tuesday. I opted for the early dinner which gets you the Filet Mignon, Cesar Salad, and sticky toffee pudding all for $60. Considering that's the price of just the filet after 5:30 I felt like it was an excellent deal. Everything was amazing, the staff was super great, beautiful restaurant. I did not leave hungry, and that Filet was one of the best I've had.

（由 Google 翻译）我们去约会了，一切都很棒。Cammie 的服务很棒，推荐也很棒。离开的时候我们都吃得很饱。周日烤肉也很美味。 （原文） We went for a date night and everything was amazing. Great service from Cammie and awesome recommendations. We were stuffed when we left. The Sunday Roast was delicious.

（由 Google 翻译）小牛排味道寡淡，嚼劲十足，口感软烂。菲力牛排非常生，明明点的是五分熟。不太喜欢长条桌。两周前咖啡机就坏了，这次来还是坏的。服务还不错。甜点、凯撒沙拉、鸡翅、茄子、抱子甘蓝和胡萝卜都很棒。两周前我们来过，当时食物非常美味，所以我才想再来。但今晚我觉得花了400美元真是亏大了。我对小牛排和菲力牛排非常失望。这次用餐体验让我感觉被坑了。我们只吃了两口就扔到一边，喂给了我的狗。我们不会再花这么多钱，还要冒着吃到难吃牛排的风险了。 （原文） Veal chop was bland, very chewy and mushy. The filet mignon was very rare. Was ordered as medium. Did not care for the bench tables. The Expresso machine was broke two weeks ago and still broke on this visit. Service was good. The desert was great as well as the Cesar Salad, chicken wings, eggplant, Brussel Sprouts and carrots. We went there two week’s ago and the food was awesome and that’s why I wanted to return. Tonight I felt like it was a poor way to spend $400.00. I was very disappointed with the Veal Chop and Filet mignon. The experience left me feeling used. We ate a couple bites and placed it to the side. Gave it to my dog. We will not be returning at that cost and the risk of a poor steak.

（由 Google 翻译）非常失望，75美元的感恩节晚餐简直糟糕透了。汤是冷的，火鸡盘也冷了，火鸡咸得我一开始还以为是火腿，青豆是生的，馅料我根本认不出来是什么。 唯一值得庆幸的是35美元的配酒，味道很棒。 总而言之，不推荐。 （原文） Did not care for it, $75 thanksgiving dinner that was just terrible. Soup was cold, sent back the turkey plate, was cold, turkey was so briny that at first I thought it was ham, raw green beans and a stuffing that I could not identify as such Saving grace was the $35 wine pairing that was excellent. Net net, would stay away.

（由 Google 翻译）多年来，Boomtown 一直是我们的心头好。新装修的房间非常棒，堪称奢华。然而，这次入住，我们被困在南北塔楼之间的某个地方，不得不穿过一片正在施工的区域才能到达我们的房间。我的意思是，我们得绕过各种材料、玻璃淋浴门、塑料布等等。而且，我们入住的房间根本就不是翻新过的！房间设施齐全，也挺漂亮，但跟我们预想的不太一样。令人费解的是，我们住在三楼，但乘坐北楼的电梯却不得不在四楼下楼。我们觉得这挺有意思的。我不确定泳池是否真的开放（上次我们来的时候没有开放，尽管广告上说是开放的）。前台那位女士服务生态度很生硬，很不热情。不过，我们很喜欢这里见过很多次的鸡尾酒服务员！我们发现，我们从来没有在酒桌上赢过钱，从来没有。这很可疑。就像在任何赌场一样，我们在老虎机上的成功率也参差不齐。我们喜欢梅尔餐厅 (Mel's Diner)；那里的食物很棒！很高兴皮特餐厅 (Peet's) 现在也开业了。这次的体验有点令人失望，但我相信我们一定会再来，享受翻新完毕的乐趣。 （原文） Boomtown has been a favorite of ours for years. The newly renovated rooms are outstanding; bordering luxurious. However, this visit, we were stuck way back somewhere between the north and south towers, and we actually had to walk through an active construction zone to get to our room. I mean like navigating around materials, glass shower doors, over plastic, etc. Then, the room we were given was NOT one that had been renovated! It was perfectly adequate and nice, but not what we were expecting. It was baffling how we were on the third floor, but when using the north tower elevator, we had to get off on the fourth floor. We thought that was pretty funny. I'm not sure if the pool is indeed open (it was not on our last visit, even though it was advertised as being open). The lady who helped us at the front desk was curt and unwelcoming. We love the cocktail server that we've seen here many times, though! We have found that we have never come out ahead on the tables here; never. It's pretty suspect. Our success on the machines varies, as at any casino. We love Mel's Diner; the food is great! It's nice that Peet's is open now, too. This visit was disappointing, but I'm sure we'll be back to enjoy the completed renovation.

（由 Google 翻译）这是一个非常棒的地方，远离尘嚣，非常适合停下来休息。离开太浩森林后，向东行驶，这里是不错的选择。这里有不少好玩的地方，包括家庭娱乐中心、室内泳池、赌场、咖啡馆、礼品店和餐厅。梅尔餐厅全天候营业，提供客房服务。允许携带宠物。房间和设施都非常干净。这里远离高速公路，环境幽静。Boomtown就像一座小城。您可以轻松地在这里待上几天，无需离开酒店就能享受到无穷乐趣。 （原文） Really cool place to stay off the beaten path a bit, as you’re leaving the Tahoe forest going east bound, it’s a great place to stop and rest. There are several things to do here, including family fun center, indoor pool, casino, coffee shops, gift shop and restaurants. Mel’s diner open 24-7 with room service available. Pet friendly. Very clean rooms and facilities. Secluded place off the highway. Boomtown is like a little city. You could easily spend a few days here and have lots of fun without leaving the hotel

（由 Google 翻译）想找个干净舒适的住处，适合公路旅行……这里就是了。员工非常热情友好。房间干净整洁，用品齐全。床铺可以更好一些，但我丈夫说他随时都愿意住干净舒适的酒店。我们肯定会再次入住。 （原文） Looking for a nice clean place to stay while in a road trip... this is the place. Staff is so very welcoming and friendly. Rooms were nice and clean with plenty of supplies. The beds could be better, but my husband says he'll take a nice clean establishment anytime. We will definitely stay again.

（由 Google 翻译）尊敬的管理层~ Verdi Boomtown Casino 的保管团队 Teresa 绝对是个好人——热情、敬业，笑容灿烂，让整个赌场都为之倾倒。她卓越的服务和亲切的举止让我的访问无比愉快；短短的几句交谈，让我感觉就像在与久别重逢的家人交谈。她是一位真正的专业人士，无论从哪个角度来说，她都像个天使。高度赞扬 Teresa 的出色工作和美好的精神！ 非常感谢 Teresa，我会永远记住您和您的亲切话语。Boomtown 真的很幸运能拥有这样一位优秀的员工。 我们喜欢来 Boomtown Casino （原文） Dear Management ~ Teresa from the custodial team at Boomtown Casino in Verdi is an absolute gem – warm, dedicated, and with a smile that brightens the entire floor. Her exceptional service and kind demeanor made my visit incredibly pleasant; she made me feel like I was talking with long-lost family after just a brief moment of conversation. She's a true professional and an angel in every sense. Highly commend Teresa for her outstanding work and wonderful spirit! Thank You So Much Teresa, I will always remember You and Your kind words. Boomtown is truly lucky to have such an wonderful employee. WE LOVE COMING TO BOOMTOWN CASINO

（由 Google 翻译）简直难以置信。我们到了之后，接待我们的工作人员态度很好，但当我们把行李放在房间后，就好像我们隐形了一样。没有任何服务，连句问候都没有。我们去拿会员卡，结果遇到了我见过最傲慢的客服人员之一。她先是试图说服我们不需要会员卡，然后又装作好像她的工作是天大的麻烦似的。接着她输错了信息，告诉我们必须去玩家俱乐部柜台，然后又突然说“哦，等等，她好像搞清楚了”。总之，我们被她笨手笨脚地拖了将近20分钟，最后才拿到一张会员卡，然后我就放弃了，因为我不想再待在那里了。我们在吧台坐了十分钟，完全没人理我们，没有调酒师，也没有服务，只有几个常客端着他们那仿佛凭空变出来的酒。然后我们去了另一个吧台，那里人更多，酒也更多，但那里的调酒师却故意无视我们超过十五分钟，好像只是在和朋友闲聊。正当我们决定不再玩电子扑克，放弃那些永远不会来的酒时，她才过来跟我们打招呼，而我们当时正要起身离开。梅尔餐厅完全符合预期，而这低劣的酒吧体验竟然成了我们此行唯一的亮点。我们迫不及待地想要离开那里。如果可以的话，我真想给零星。 另外，当时还在下雨，我们住的“新装修”的房间竟然漏水漏得厉害。我不知道这家公司想把什么样的装修包装成高质量装修，但我知道这里很快就会变得非常非常潮湿发霉。我们忍受着被这些混蛋掏空钱包的那一晚，就睡在房间里“舒缓”的雨滴声中。 （原文） Couldn't believe it. We got there and the staffer that checked us in was great, but then once we dropped our things in the room it was like we were invisible. No service, not even a greeting. Went to get play cards and were treated to one of the snottiest people I've ever met in customer service she first tried to convince us we didn't want play cards, and then acted as though doing her job was the largest inconvenience ever, then she entered the data wrong and told us we would have to go to the players club desk, then oh no wait she figured it out, basically after almost 20 minutes held hostage by her ineptitude we got one players card and opted out for myself because I didn't want to be there anymore. We Sat at the bar 10 minutes with no interactions at all, no bartender around, no service, just regulars with their drinks that apparentlty were magicked into existence, then we moved to the other bar where we saw more folks with drinks, and the bartender there ignored us pointedly for over 15 minutes just hanging out with her friends or something, and just when we decided to stop losing money on video poker for drinks that were never going to come, she tried to greet us, literally as we're getting out of the seats to leave. Mel's diner was completely as expected and that very basic low-bar fact was the highlight of the trip. We couldn't wait to get out of there. Zero stars if I could. Also it was raining & the "newly renovated" room we stayed in is literally POURING leaking. Idk what kind of renovations this operation is trying to pass off as quality but I know this is going to be a very very moldy place very very soon, and the one night we tolerated having our pockets drained by these jerks we slept too the 'soothing' sound of dripping rain inside the room.

（由 Google 翻译）不要抱太高的期望。这不是一家豪华酒店。它是一家不错的酒店，配有一个不错的赌场和一个很棒的儿童游乐场。餐饮选择有限，但味道不错。冬天去那里玩雪已经成了我们家的传统。 （原文） Don't go in with high expectations. This is not a luxury hotel. It's a nice hotel with a nice casino and a very good kid arcade. Food choices are limited but good. It's become a family tradition to go in winter as part of a trip to play in the snow

（由 Google 翻译）他们翻新了，现在肯定要让玩家买单。这是我玩过最紧凑的老虎机。房间太小，无论什么运营商都收不到手机信号。住宿条件极其糟糕，我建议你另寻他处。 （原文） They did a renovation and they are making the players definitely pay for it. Tightest slot machines I have ever played at. Tiny rooms where you cannot get cell service no matter the carrier. Exceptionally poor place to stay, I would advise anywhere else.

（由 Google 翻译）我应该看看关于房间的评论。我在线预订时，评分是 4（booking.com）。我的想法是，由于典型的评分是 1-5，所以认为这是一家不错的酒店（基于这种思路）。然而，评分是 1-10 星，我并没有注意到这一点。完全是我的错。与我互动的任何工作人员都非常好。我的评分与他们无关。抵达后，我立刻以为我走错了地址，因为照片与现在的样子不符。这里更加肮脏邋遢，气氛不对劲。我一个人下车感到不安全。有很多无家可归的人在酒店里闲逛，大麻的味道弥漫在空气中。我立刻意识到我应该取消预订，但又因为已经付钱而感到内疚，不想浪费钱。办理入住后，我立刻去了房间。房间里充满了强烈的尿味。我立即要求换一间房，他们给了我。 *谢谢* 我回到房间，闻起来好多了。但是，我的白色床单上沾满了污渍，这个房间的天花板边缘似乎有黑色的“污渍”。（我觉得像是霉菌）这家酒店的清洁度实在太差了。我找了各种理由留下来。但当我只想洗个澡睡觉的时候，我觉得自己无法忍受这种感觉，也无法真正感到干净或安全度过一整晚。就在我犹豫是去是留的时候，我听到外面有人尖叫，有人在走廊里跑来跑去。当时大约是午夜时分。在那里待了一个小时后，我退房了。所有这些因素都迫使我离开。换了房间后我感觉很糟糕，但说实话，我实在无法忍受待在那里。 （原文） I should have read the reviews in regards to the rooms. When I booked online the ratings were a 4 (booking.com) My thinking, as typical ratings are 1- 5, thought this was a decent hotel (based off that line of thinking) However, it was a 1-10 star rating and I did not catch that. Totally my bad. Any of the staff I interacted with were very nice. My rating has nothing to do with them. Upon arrival, I immediately thought I had the wrong address because the photos did not match the current appearance. It was a lot more grungy and dirty with an off vibe about the place. I did not feel safe getting out of my car alone. There were a lot of homeless people roaming the property and the smell of marijuana was overwhelming. I knew immediately I should have canceled but felt guilty about already paying and didn’t want to waste money. As soon as I checked in, I went straight to my room. The intense smell urine filled the room. I immediately asked for another room which they accommodated. *thank you* I got to my room and it smelled better. However, my white bed had staining on the sheets and this room appeared to have black “staining” along the ceiling edges. (It looked to be mold to me) this hotel was in no way held to a standard of cleanliness. I looked for every reason to stay. But when it came down to me wanting to shower and go to sleep I don’t think I could have stomached it and truly felt clean or really safe through the night. In the midst of me contemplating staying or going, I heard people screaming outside, people running down the hallways. This was around midnight. After 1 hour of being there I checked out. All these factors forced me to leave. I felt bad after changing rooms but honestly I wasn’t able to stomach being there.

（由 Google 翻译）老式拉玛达酒店。房间较小，价格不错。当天离开时，我们要求更换浴室毛巾和其他用品。但回来时，毛巾和用品仍然没有更换。我们不得不去前台取。前台工作人员非常有礼貌，乐于助人。酒店位置离我们要去的会场很近。附近有很多无家可归的人。好的一面是，你需要用房间钥匙才能开电梯到你的房间。 （原文） Old style Ramada. Small rooms good price. Requested the bathroom be refreshed with new towels and other items when we departed for the day. When we returned they had not been changed out. Had to go to the front desk to get the items. For desk agents were very polite and helpful. The location was close to the venue we were attending. Lots of homeless do hang around the area. Good side you need your room key to operate the elevators so you can get to your room.

（由 Google 翻译）我曾多次出差和休闲旅行，因此对这家温德姆旗下的拉玛达酒店 (Ramada Inn by Wynham) 的评价有些矛盾。 在我以往的体验中，拉玛达酒店/温德姆品牌酒店一直是时尚舒适且价格实惠的家庭友好型住宿的领导者。 这家酒店似乎被温德姆家族遗忘了。 这家略带城市气息的酒店就在里诺版拉斯维加斯大道的外围。 它距离里诺三大酒店（Silver Legacy、El Dorado 和 Circus Circus 度假酒店）步行 15 分钟即可到达。酒店周围遍布汽车修理厂和兽医医院，拐角处还有一家丹尼斯餐厅 (Dennys)。 请想象一下：:: 大堂的装潢让我想起了灰狗站，如果它和自助洗衣店合并的话。 它缺乏温德姆家族那种舒适温馨的感觉。 这是我见过的与温德姆家族时尚品牌形象最大的背离。 接待员迪安娜热情友好，乐于助人。她允许我提前入住，但额外收取了25美元。我开了5个小时的车，中午才到，所以很乐意付了钱。大堂和走廊里的空气净化效果很差，混合着陈旧的烟味和陈年陈年的味道……众所周知，大多数酒店都为那种代表其品牌的空气清新剂气味付出了高昂的代价…… 这里不行 350平方英尺的房间很干净，但最后一次翻新大概是在80年代末…… 正如我最初所说，这家华美达品牌酒店似乎是一向时尚的温德姆家族被忽视的“继子”。 （原文） Having Traveled alot for both Business and Pleasure I am conflicted in my review of this Ramada Inn by Wynham property.. In my past experience the Ramada Inn/ Wyndham Brand Hotels has been a leader in stylishly comfortable yet affordable family friendly accomodations. This particular property appears to be the neglected stepchild that has been forgotten By The Wyndham family. This slightly urban property is just outside of Renos version of the Las Vegas strip.. I t is located a 15 minute walk to the Reno Big Three (Silver Legacy / El Dorado / Circus Circus resort hotels) It is surrounded by auto repair businesses and Veterinarian hospitals with a Dennys on the corner. If you can picture :::The Lobby interior reminded me of a greyhound station, if it married a laundromat. It is Lacking in comforable and welcoming feel of The Wyndham family. The biggest departure from the stylish Wyndham family Branding I have ever seen . The reception attendant Deanna was friendly and helpful. She allowed me an early arrival for an additional $25 charge which i happily paid after driving 5 hrs arriving at noon. The poorly purified air in the lobby and hallways a mixture of stale smoke and age... As we all know most Hotels pay dearly for that corporate air freshener scent that signifys their Brand... Not Here The 350 sq ft room was Clean but last probably last remodeled in the late 80s.. As I originally stated this Ramada Branded Hotel seems to be the neglected stepchild of the usually stylish Wyndham Family..

（由 Google 翻译）房间很干净，价格也很实惠。但是我醒来后发现身上有很多跳蚤咬的包。另外，我觉得客人停车场的灯光应该像赌场停车场那样明亮一些。客人停车场的灯光看起来很昏暗，让人感觉很吓人。还有一点让人担心的是，赌场入口外有一些人徘徊。他们看起来很可疑，每次我们路过都会向他们要钱。 （原文） Rooms were clean and price very affordable. But I woke up with a lot of flea bites on my body. Also. I think the parking lot for the guests should have brighter lights like the casino side of the parking lot. The guest side looks very scary and dark. Another thing that was concerning are the people hanging outside the casino entrance. They look very sketchy and always keep asking for money whenever we pass by them.

（由 Google 翻译）我以前从未在这里住过，对里诺也不太了解。我在网上看到的和亲眼看到的完全不一样。这根本不值我付的钱。可惜我不能退款。周围垃圾乱飞，可疑的人出没。电梯让我感觉像是被困住了一样。这里既不安全，也不舒服。窗帘也磨损了，应该换了。 绝对需要翻新和更好的保养。 Adalberto Flores……我几乎读完了所有评论，你回复道歉做得不错，但你实际做了什么来改善每位客人的体验呢？这家酒店的老板是谁？他们需要知道，这对所有想住在这里的人来说是多么令人沮丧，但差评并不能让这家酒店长久运营下去。 没有行动的道歉不是真正的道歉。另外，请采纳反馈意见，并做出必要的改进，使这里成为一个更温馨的环境，例如更换地毯、窗帘、改善停车场的照明、清理该地区的流浪汉，以及许多其他评论中提到的其他事项。 我不会再来这家酒店了，这意味着失去了一位客人。把所有不会再入住的客人加起来，也许这会激励这家酒店的主人做出改变。 （原文） Never stayed here before nor do I know much about Reno. What I saw online was very different from what I saw in person. This is not worth the money I paid. It’s too bad I can’t get a refund. The surround area has trash flying around. Suspicious people hangout. The elevator makes me feel like I would be trapped. Just not a safe, comfortable place or feeling. The curtains are worn and ready to retire. Definitely needs updating and better upkeep. Adalberto Flores.. I’ve read almost all the reviews and you do a great job at responding with an apology but what are you physically doing to improve the experience of each guest. Who is the owner of this hotel? They need to know how discouraging it is to all the guest that want to stay here but the poor review will not keep this hotel going for much longer. An apology with no action is not a true apology. Also, just take the feedback and make the changes needed to make this place a more welcoming environment which includes replacing the carpets, drapes, better lighting in parking lot, get rid of the homeless in the area and all the other things that were mentioned in many of the reviews from others. I will not be coming back to this hotel and that is one guest lost. Add up all the guest that will not be staying it again and maybe that will motivate whomever owns this hotel to make the changes.

（由 Google 翻译）千万别住这家酒店！ 这家酒店的破败程度让我震惊不已，简直无法称之为“酒店”。我和丈夫带着15岁的孩子七月份在这里住了一晚，这是我们假期的开始。毫不夸张地说，我们到达房间时简直受到了极大的精神创伤。房间脏乱不堪，我们甚至都不想坐在床上。浴室地板上竟然粘着干涸的狗粪，地毯上沾满了尿渍，散发着难闻的气味。我去前台投诉，却遭到了态度恶劣的接待，他们告诉我因为没有其他房间可以换，所以我们只能待在这个房间里。我告诉他们房间根本没打扫过，我要退款，我们会去别的地方住。他们却说因为是通过第三方预订的，所以不能退款，这完全是无稽之谈，因为我是通过他们的官网直接预订的！我们最终没拿到退款就离开了，更可气的是，他们竟然扣留了我50美元的押金长达两个多月！我给“经理”留了无数条语音留言，却始终杳无音信。两个月后，我终于拿回了押金，但我根本不在乎押金了，我只想亲自和酒店管理层谈谈他们的服务，可他们连个电话都没回。这家酒店居然还在营业，真是太糟糕了。你甚至可以从窗户看到卖淫活动，我们16岁的孩子还好奇为什么总有陌生女孩上卡车，最后我们不得不拉上窗帘。更别提如果你有孩子或青少年，这里绝对不适合你，因为我全程都担心有人贩卖人口。我不敢让孩子独自一人到处乱跑，我自己甚至都不敢独自走动，哪怕只是去走廊拿冰块。对我们来说，这里绝对不行！！！大家一定要小心这些骗子！！！ （原文） DO NOT STAY HERE! I am APPALLED on how ran down this hotel is, OUTRAGED its even a "HOTEL". My husband and i and our 15 year old stayed in July just for 1 night, and it was the start of our vacation, to say the very least we were TRAUMATIZED when we got to our room it was so disgusting we did not even want to sit on the bed, there was literal dried up dog feces stuck to the floor of the bathroom, the carpets were stained so bad with urine it smelled, when i went down to the front desk to complain i was greeted with attitude and was told we were stuck in that room because they had no other rooms to move us too, i told them that the room itself has not even been cleaned that i want my money back and we will go somewhere else, they told us since its a 3rd party booking they cant refund me which was incorrect because i booked directly through their website! We ended up leaving with no refund, and on top of it all they had the nerve to hold my $50 deposit for over 2 months! I left voicemail after voicemail with the "Manager" and NEVER RECEIVED NOT ONE RESPONSE & ended up getting my deposit back finally after 2 months i could care less about the deposit i wanted to personally speak to management about the care of their hotel and they didn't care enough to give me call back it is super unfortunate that this place is even a running hotel, You literally watch prostitution from the view of your window, our 16 yr old wanted to know why random girls kept getting into trucks we eventually had to close the curtains, Not to mention if you have kids or teenagers this is not the place for you as i was worried the entire time of trafficking, i did not let my kid wander ANYWHERE without one of us present and me myself didn't even feel comfortable walking anywhere by myself even down the hall to get ice it was a HUGE NO FOR US!!! BEWARE OF THESE SCAMMERS!!!

（由 Google 翻译）因为我女儿第二天（2025 年 10 月 26 日）要参加啦啦队比赛，所以我预订了 2025 年 10 月 25 日当晚的房间。总的来说，房间很干净，床也很舒服，但是入住后不到一小时就停电了，所以房间里没有灯，没有 WiFi，也没有我们想象中的微波炉；我们不得不下楼到大堂，这样工作人员才能在员工休息室加热我们的食物。根本没有热水（给孩子洗澡非常困难）。而且因为停电了，电梯也停了，所以我们不得不使用消防楼梯才能到达大堂，但在试图返回房间时被困住了。我们所在的楼层没有任何保安可以放我们回房间。大堂没有工作人员。如果我不是只在城里住一晚，我肯定会带我的家人去其他地方。我会询问是否能拿回部分钱，作为对我们不得不经历的这种困难情况的补偿。电梯里也没有张贴任何标志表明电梯出现故障，所以人们继续尝试使用它。 （原文） Booked a room for the night 10/25/25 as my daughter had a cheer comp the next day 10/26/25. Overall the room was clean beds were comfy BUT not even an hour after check in the power went out so we didn’t have light in the room, no WiFi , there was no microwave in the room like we thought ; we had to go down to the lobby so staff could warm our food in the staff break room. There was no hot water whatsoever ( it was extremely difficult to bath our children). Also since the power was out so was the elevator so we had to use the fire escape stairs to get to the lobby but got stuck trying to get back to our room. NO SECURITY anywhere to get let back in on our floor. NO STAFF in the lobby. If i wasn’t only in town for 1 night I definitely would’ve taken my family elsewhere. I will be inquiring to get some of my money back for compensation for this difficult situation we had to go through. No sign was put up in the elevator indicating that it was out of order either so people kept trying to use it.

（由 Google 翻译）卫生间很不错，他们也允许我使用。当时我们正在长途旅行。我忘了带5磅重的哑铃，准备进行肩部物理治疗。我问他们能不能用他们的健身房，在1分钟或更短的时间内做一组快速的物理治疗动作，他们说不付房费就绝对不行（当时是下午，我们还在继续开车）。 我理解他们拒绝的原因有很多，但我还是很惊讶。显然，那里的人没有处理过需要全身心投入物理治疗才能完全康复的伤病。忘记带哑铃都是我的错。我仍然很惊讶，现在我旅行时选择酒店时，Best Western绝对是我的首选。虽然不是完全没有理由拒绝，因为我也理解他们拒绝的很多原因，但绝对是我的首选。 （原文） Restrooms were nice and they did allow me to use them. We were on a long road trip. I forgot my 5lb weights for my shoulder physical therapy. I asked if I could use their fitness room for 1 minute or less to do my one quick set of reps for my physical therapy and they said absolutely not without paying for a room (this was the middle of the afternoon and we were continuing our driving). I understand the many reasons there may be for them saying no. I was still surprised. Clearly the person there hasn't dealt with an injury that requires dedication to your physical therapy to get fully healed. It's my own fault for forgetting to pack my weights. I was just still surprised and definitely now have best western at the bottom of my list when deciding on a hotel when I travel. Not completely removed, as I do understand many of the possibilities for why they would say no, but definitely at the bottom of my list.

（由 Google 翻译）酒店不错，但我住在528号房间，房间里全是烟味！我明明订的是无烟房。这味道让我难以入睡。我只是在那儿睡几个小时，因为第二天一早就要赶飞机，不然我肯定会换房间。很遗憾，我以后再也不会住这家酒店了。 （原文） Nice hotel, but I was in room 528 and all I could smell was cigarettes smoke! I was supposed to be in non smoking room. I had a difficult time sleeping because of the smell. I was only there to sleep a few hours before I cought my next flight leaving early am, otherwise I would have changed rooms. Unfortunately, I will never stay at this place again.

（由 Google 翻译）我们一时兴起去了汉城酒店 (HAN)，希望能在最后一刻找到房间，结果在这家宝地找到了！这家酒店让我们很惊喜，因为这是我们从小到大住的第一家 Best Western 酒店。我们以为我们住错了，因为这家酒店真的太漂亮了，而且非常现代！酒店内的 Gambi's 餐厅也很棒！这里的客户服务也很棒！前台也很热情周到！ （原文） We went to HAN on a whim hoping to find a room last minute and we found one at this gem!! We were surprised at this hotel due to it being the first best western we had stayed in since we were kids, we thought we were in the wrong hotel because this one is absolutely gorgeous and so modern!! And the restaurant attached, Gambi's, was great! Great customer service in here as well!! The front office was very helpful also!!

（由 Google 翻译）非常棒的住宿地点。干净整洁，服务人员友善，床也很舒服。只要跟着地图导航，就能轻松找到这里。下次肯定还会再来。 （原文） Great place to stay. Clean, friendly and beds are comfortable. As long as you're following a map app getting here is fine. Will definitely be staying again.

（由 Google 翻译）总的来说，我在这家酒店的入住体验不错，但也确实有一些需要改进的地方，尤其是与我住过的其他贝斯特韦斯特酒店相比。 首先要说优点，我想特别提一下前台的Bruna，她从我们抵达的那一刻起就非常友好、乐于助人、热情好客。她向我们详细介绍了酒店的一切运作方式，甚至还告诉我们前往附近一些景点的班车服务，这真是个额外的惊喜。她还推荐了一家我们非常喜欢的当地餐厅。 我还想提一下Kam，他协助我们办理了退房手续。他非常专业，热情好客，给我们留下了非常好的印象。 房间干净舒适。然而，我遇到了一些客房服务方面的问题。我要求打扫房间并更换毛巾，但第二天并没有人来。我再次前往前台跟进，Bruna又来了，这次和她的主管一起来的，主管是一位更健壮的女士，但她的行为举止令人非常失望。当我解释说我前一天已经提出过这个要求时，她粗鲁地回应，坚持认为我应该早点提出，尽管我已经提出了。她态度生硬、不屑一顾、不专业，让情况变得尴尬。她不仅对客人，而且似乎对员工的态度也令人担忧。 酒店离里诺市中心有点远，所以如果你想探索这座城市，可能需要交通工具。好的一面是，酒店有一个非常漂亮的游泳池和一个很棒的按摩浴缸，非常适合在漫长的一天后放松身心。此外，住宿不含早餐，酒店附属餐厅的价格感觉过高。 （原文） Overall, I had a good experience staying at this hotel, but there are definitely a few areas that need improvement, especially compared to other Best Western locations I’ve visited. To begin with the positives, I want to highlight Bruna at the front desk, she was incredibly friendly, helpful, and welcoming from the moment we arrived. She explained how everything at the hotel worked and even let us know about the shuttle service to certain nearby spots, which was a great bonus. She also recommended a local restaurant that we ended up loving. I also want to mention Kam, who assisted with our check-out. He was very professional and extremely welcoming, which left a great final impression. The room was clean and comfortable. However, I did run into an issue with housekeeping. I had requested room cleaning and fresh towels, but it wasn’t done the following day. I went back to the front desk to follow up, and again Bruna was there, this time with her supervisor, a more robust woman whose behavior was extremely disappointing. When I explained that I had already made the request the day before, she responded rudely and insisted I should’ve requested it earlier even though I had. She was abrupt, dismissive, and unprofessional, making the situation uncomfortable. Her attitude not only toward guests but seemingly also toward staff was concerning. The location is a bit far from downtown Reno, so transportation might be needed if you want to explore the city. On the positive side, the hotel has a very nice pool and a great jacuzzi, which were perfect for relaxing after a long day. Additionally, breakfast is not included in the stay, and the restaurant attached to the hotel feels overpriced for what it offers.

（由 Google 翻译）上周，我们公司接待了20多位组织成员和供应商。从第一次联系酒店工作人员预订房间和会议室，到最后一位客人退房，一切都完美无缺。 即使许多青少年棒球队也入住酒店，酒店仍然非常安静干净。 我不仅推荐这家酒店作为个人住宿，因为它非常靠近高速公路、餐厅和便利设施，而且我强烈推荐它作为您举办特别活动的场地。 （原文） Last week, our company hosted 20+ members of our organization as well as vendors. From the first contact with the hotel staff to secure a block of rooms and arrange for the meeting room to the last guest checking out, there was never a flaw. The property was quite AND clean, even with many youth baseball teams also staying on property. Not only would I recommend this property for an individual stay that is super close to the freeway, restaurants & amenities, but I'd highly recommend it for your special event.

（由 Google 翻译）BW+ Sparks-Reno 酒店非常棒。去机场、内华达大学里诺分校、市中心和金鹰体育公园都很方便。双人大床套房非常宽敞，非常适合有两个青少年的家庭入住。工作人员非常友好。 酒店提供免费早餐，但种类不多。早餐有鸡蛋、土豆、香肠，还有一种看起来像解冻的 Eggo 华夫饼，可以自己烤着吃。虽然不是很好吃，但如果你赶时间的话还是可以的。此外，开车几分钟之内有很多快餐店，或者可以去隔壁的 Denny's 餐厅。 （原文） The BW+ Sparks-Reno is a very good hotel. It is convenient to the airport, UNR, downtown, and Golden Eagle Sports Park. The 2 Queen Suite is very large. It's great for a family with 2 teenagers. The staff is very friendly. They do have a complimentary breakfast, but it isn't much. They have eggs, potatoes, sausage links, and what looked like thawed Eggo waffles for you to toast yourself. Not great, but it works if you are in a hurry. Otherwise, there are plenty of fast food places within a few minutes drive or the Denny's next door.

（由 Google 翻译）酒店比较老旧，需要升级改造。房间灯光昏暗，天花板像爆米花一样。床垫太软，我们不太喜欢。酒店位置一般，靠近海滨，远离赌场。河滨步道区域正在进行大规模翻修工程，公园和海滨区域周围有高高的铁丝网围栏。公园区域有很多无家可归的人。停车场非常奇怪，坡度陡峭，弯道盲区。他们会提醒您在进入弯道盲区前鸣喇叭。客人只能使用车库的下三层。 （原文） Older hotel in need of upgrading. Rooms are dimly lit with popcorn ceilings. Mattress too soft for our liking. General location of hotel near waterfront away from casinos. Riverwalk area under major construction renovation with high chain link fencing around park and waterfront areas. Park area has many homeless. Very strange parking garage with steep inclines and blind curves. They tell you honk your horn before entering blind curves. Guests can only use lower 3 levels of garage.

（由 Google 翻译）我爱这个地方。它看起来历史感十足，仿佛回到了过去。大堂里摆满了纪念品，我最喜欢的是一面墙上挂着拳击手杰克·约翰逊和吉姆·杰弗里斯的照片。房间里有一张漂亮的床架，大约是20世纪80年代的，上面还有衣柜和灯（你可以在我的照片里看到）。员工也非常友好。唯一的缺点是他们晚上会关闭车库，所以他们应该装个对讲机方便进出。除此之外，这是一家很棒的酒店。 （原文） I love this place. It looks so historical, like you’re going back in time. The lobby is full of memorabilia, my favorite is a wall that has a picture of boxers Jack Johnson vs Jim Jeffries. The rooms have a nice bed frame that’s circa 1980s with a wardrobe & lights over it (you can see it in my pictures). Staff is very friendly too. Only complaint is they close the garage at night so they should maybe have an intercom to get access. Otherwise it’s an excellent hotel.

（由 Google 翻译）我们住得很愉快。尼克在办理入住时非常友好，还帮我们提前办理了入住，这样我们就可以去参加一个80岁生日聚会，不用担心回来办理入住手续。我们很喜欢酒店复古的风格和氛围。床稍微有点软，不过我们睡得很好！酒店位置很棒，虽然因为行程安排，我们没有时间去周边逛逛。我们很喜欢酒店的安保停车场。车库坡度有点陡，这算是个小小的不足，但我们觉得还可以接受。很高兴不用穿过烟雾缭绕的赌场。我们没机会去酒吧看看，不过路过的时候感觉应该是个不错的地方。感谢酒店提供的美好住宿体验，也感谢尼克！ （原文） We enjoyed our stay. Nick was friendly at check in and was able to get us in early so we could go to an 80th Birthday without worrying we needed to come back and check in. Love the older look and feel. Bed was a little soft for our liking but we slept great! Great location even though we didn’t have time to check out the area due to our plans. Like the secured parking. The steep garage is a small draw back but we were ok with it. Liked we didn’t have to walk through a Smokey casino. We didn’t get a chance to check out the bar but we didn’t walk by and looked like a cool place. Thank you for the great stay and Thank you to Nick!!

（由 Google 翻译）我们住得非常愉快。房间非常干净宽敞！工作人员都很友好热情，我们很喜欢酒店复古的魅力。停车安全且免费。泳池很棒，我们还在日光浴平台上待了一会儿。酒店的位置有点尴尬。它位于市中心，附近有很多地方，但我们不想晚上出去走动。有很多吸毒者和无家可归者，人行道也很脏。这和酒店本身无关，我只是觉得在里诺这种情况很常见。总的来说，这是一次很棒的住宿体验，我们一定会再次入住。 （原文） We really enjoyed our stay. The room was very clean and very spacious! Staff were all friendly and helpful and we loved the old style charm of the hotel. Safe and free parking. The pool was nice and we also took advantage of the sundeck for a bit. The location of the hotel is a catch 22. It is right in the middle of everything and so much is nearby but we didn’t want to be walking outside at night. A lot of drug users and homeless and the sidewalks were filthy. This is no reflection on the hotel, I just find you see a lot of this in Reno. Overall a great stay and we would definitely stay again.

（由 Google 翻译）在这家复古酒店度过了美好的时光。员工热情友好，服务周到，24小时随时待命。屋顶室内泳池温暖舒适，令人心旷神怡。我们还使用了带台球桌的宾客休息室，并享用了咖啡吧提供的免费意式浓缩咖啡。我们的车停放在带门的独立车库里，让我们在睡觉时倍感安心。酒店拥有美丽的城市天际线景观，步行一个街区即可到达河滨公园。感谢你们为我们打造了一个美好的周末。 （原文） Great stay at a vintage hotel. Staff was friendly attentive and available 24hrs. The indoor rooftop pool was warm and inviting. We made use of the guest lounge with a billiard table and the free espresso from the coffee bar. Our car was secure in the gated car garage providing extra comfort while we slept. We had a beautiful of the skyline and a block walk to the river park. Thank you for a wonderful weekend

（由 Google 翻译）全方位的体验非常棒！热情友好的员工！干净宽敞的房间！很棒的室内泳池！位置靠近修道院，步行即可到达餐饮场所、赌场、娱乐场所和先锋中心。设施安全。我甚至在电梯里碰到了正在先锋中心表演的主唱。我一定会再来的。 （原文） An all around great experience! Amazing inviting staff! Clean spacious rooms! Great indoor pool! Convent location, short walk to food, casinos, entertainment, and Pioneer Center. Secure facility. I even ran into the main singer in the elevator that was performing at the Pioneer Center. I will definitely be coming back.

（由 Google 翻译）我们的房间干净整洁。很喜欢街对面的酷儿酒吧和美食广场！！停车场很狭窄，找路也怪怪的，不过好在有空位，所以我就停车了。我们和员工的相处体验参差不齐，有些员工超级友好，但也有一个员工有点粗鲁。不过晚上很吵（附近有派对），而且内外隔音效果基本为零。如果你周末入住，记得带上耳塞或降噪耳机。 （原文） Our room was nice and clean. Loved the queer bar and food court across the street!! The parking garage is cramped and weird to navigate but nice to have available so I’ll take it. We had mixed experience with staff, some were super lovely and one was sorta rude. It was very loud at night though (party nearby) and the soundproofing is basically nonexistent between inside and outside. Bring earplugs or noise cancelling earphones if you’re staying during the weekend.

（由 Google 翻译）我最近出差入住了里诺的万怡酒店，发现这是一个绝佳的选择。这家万怡酒店是较新的酒店之一，其升级的客房配置和现代化的装饰风格绝对令我赞不绝口。 总的来说，这家酒店非常适合商务旅行。我有幸入住了一间带私人阳台的宽敞套房。这真是一大亮点，因为天气非常好，我可以全天打开窗户，享受新鲜空气。 酒店员工一直非常友好和乐于助人。大堂也是一大亮点——设计精美，舒适宜人，是非正式商务会议和休闲放松的理想场所。我唯一的小小愿望是希望休息室的开放时间能延长一些，可以提前或推迟，但我理解这样做背后的运营现实。 鉴于我这次愉快的入住体验，我绝对会考虑在以后的里诺出差时再次入住这家万怡酒店。 （原文） I recently stayed at the Marriott Courtyard in Reno for a business trip and found it to be an excellent option. This is one of the newer Courtyard properties, and it definitely benefits from the updated room configurations and modern decor, which I appreciated. Overall, this hotel is well-suited for business travel. I had the pleasure of staying in one of the larger suites, complete with a private balcony. This was a real highlight, as the weather was perfect, allowing me to keep the windows open and enjoy the fresh air throughout the day. The staff was consistently very friendly and helpful. The lobby is another strong point – it's well-designed and comfortable, making it ideal for both informal business meetings and a bit of relaxation. My only minor wish was for the lounge to have extended hours, both earlier and later, though I understand the operational realities behind such decisions. Given my positive experience, I would absolutely consider staying at this Marriott Courtyard again on future business trips to Reno.

（由 Google 翻译）酒店位置很好，符合我们的需求。停车场停了几个不太靠谱的临时停车者，但保安把他们赶了出去。酒店健身房宽敞舒适。房间不错。标准间相当不错。 （原文） The hotel was in a good location for our needs. The parking lot had a few different transient people that were a little sketchy but security kicked them out. Hotel gym was big and nice. Rooms were fine. Pretty standard room.

（由 Google 翻译）地理位置优越，靠近便利设施和美食。房间干净整洁，禁止吸烟。对于酒店来说，健身房非常棒。清晨，一些清洁工在我们房间外大声交谈，把我们吵醒了。 （原文） Great location near amenities and good eats. Clean rooms and no smoking. Gym is fantastic for a hotel. Some of the cleaners were speaking loudly to each other in the early morning outside our room and woke us up.

（由 Google 翻译）酒店的外观和室内装潢都很棒。大堂时尚舒适，适合商务旅客。由于行程较晚，我们不得不从原本预订满员的酒店步行到凌晨3点左右才办理入住。值班员工不了解酒店如何安排入住，我们焦急地等待了大约30分钟才得到解决。房间干净舒适。早餐服务很棒。退房手续顺利，没有遇到任何问题。 （原文） The hotel's curb appeal and interior decor are very nice. The lobby level is stylish and comfortable for business travelers. Due to late travel, check-in happened around 3:00 a.m. as a result of being walked from the full hotel that was originally booked. The employee on duty did not have an understanding of how Hotel displacement works, and it took about 30 minutes of anxious waiting for that to be resolved. Rooms were clean and comfortable. Breakfast service was nice. Check out was smooth and trouble-free.

（由 Google 翻译）酒店环境优美，设施齐全，包括餐厅和酒吧、24小时便利店、洗衣房，以及配备无线网络和智能电视的宽敞舒适客房！距离580号州际公路/395号公路仅数分钟路程，距离太浩湖约一个半小时车程。想拥有一个绝佳的住宿体验？不妨试试里诺万怡酒店。 （原文） Gorgeous property with amenities such as restaurant and bar on site, 24x7 market, on-site laundry room, comfortable and spacious rooms with wifi and smart TV! Minutes away from I-580/Hwy 395 and roughly around an hour and a half from Lake Tahoe. Looking for an awesome stay? Give the Courtyard by Marriot Reno a try.

（由 Google 翻译）警告：这家酒店总经理患有躁郁症，简直可怕！我们在这家酒店住了两晚。凌晨4点，火警警报响了。所有人都离开了房间。当时在场的经理关闭了警报，并告诉大家这只是误报，他们会发邮件退款，以弥补我们的不便。 我丈夫昨天打电话过去，和他谈过，他说负责退款的那位女士不在，要等24小时才能收到退款邮件。 我丈夫24小时后再打来电话，经理却挂断了电话，大喊我们不退款！然后就挂断了电话！我多次打电话过去，想弄清楚为什么被挂断，经理又挂了7次！！ （原文） WARNING: THE GM IS FRIGHTENINGLY BIPOLAR!We stayed at this hotel two nights. The fire alarm went off at 4 am. Everybody was out of the room. The manager that was staying on site deactivated the alarm and told everybody that it was a false alarm that they will send an email and issue a refund for our inconvenience. My husband called yesterday, and talked to him and he said that the lady that issue the refunds was not there and to wait 24hrs to receive the refund enail. Once my husband called back after 24hrs the manager hung yelled we sont give refunds! And hung up the phone! After repeated calls back to figure out why he was hung up on, the manager hung up 7 more times!!

（由 Google 翻译）我不知道从何说起。这家酒店不是您典型的万怡酒店体验。它远远低于您对这个品牌的期望。它更像是一家 6 号汽车旅馆。服务非常糟糕。我预订了一间带特大号床的房间。他们给我安排了一间大号床房，但却没有礼貌地告诉我这一点。我回去告诉他们我预订了一间带特大号床的房间，他们说太糟糕了。高速公路的噪音太可怕了。没有恒温器。现在是冬天，外面 30 度，但我需要运行空调以防止房间变得太热，但没有恒温器，它整晚都开着。昨晚窗户整晚都在漏水。滴水整晚。地板湿透了。我让他们修了。他们试过了，但现在今晚又漏水了，所以我将不得不再次处理这个问题。他们对持续带来的不便没有提供任何补偿。这根本就不是万豪酒店。我不建议住在这里。我绝对不会再来了。太失望了。以后我打算住新开的凯悦酒店了。这家酒店的老板应该认真反思一下他们的客户服务水平。我要向酒店公司投诉。 （原文） I'm not where to start. This property isn't your typical Courtyard experience. It's well below what you would come to expect from this brand. It's more like a motel 6. Service has been horrible. I booked a room with a king bed. They put in in a queen bed room but didn't have the courtesy to even tell me this. I went back down and said I reserved a room with a king bed, and they said too bad. The noise from the freeway is horrible. There is no thermostat. It's winter and 30 degrees outside, but I need to run the air conditioner to prevent the room from getting too hot, but with no thermostat, it just runs all night. The window leaked water all night long last night. Dripping all night. Floor wet. I asked them to fix it. They tried, but now it's leaking again tonight, so I will have to deal with that again. They have offered no compensation for the continued inconveniences. It's just not a Marriott in any way. I don't recommend staying here. I will definitely not be coming back. Very disappointed. Going to be staying at the new Hyatt from now on. The company that owns this place needs to do some serious reflection on the level of customer service they are providing. I will be filing a complaint with corporate.

（由 Google 翻译）我选择这家酒店作为我游览该地区的下榻之所，因为它交通便利，而且不像拉斯维加斯大道那样喧闹。抵达后，前台接待人员热情接待了我，并告知我两个房间中的一个已经准备好了。这对我来说并不是什么问题，因为我打算先出去，而且我耐心十足，所以不介意等待。我出去购物了一会儿，回到酒店后，我的第二个房间已经准备好了。这里的员工都非常热情好客，训练有素，并且理解我的感受，这让我的住宿体验非常满意。作为一家凯悦酒店，这家酒店干净整洁。酒店的早餐区、休息室、健身房和游泳池都位于一楼。健身房24小时开放，需要房间钥匙才能进入。前台旁边还有一家咖啡馆/便利店，提供饮料、糕点、三明治、小吃、能量饮料等等。酒店内禁止吸烟，但您可以在室外任何有烟灰缸的地方吸烟。另外，在一楼电梯后面，你可以穿过双开门快速抽根烟，但需要房卡才能重新进入大楼。我选择的房间宽敞、干净，几乎没有噪音，让我睡得很安稳。电梯就在大堂的正对面，可能需要房卡才能进入客房楼层。最后，他们提供往返机场的班车，你可以扫描酒店贴出的二维码或致电酒店支付停车费。我强烈推荐所有来里诺旅游的人，无论是需要过夜住宿，还是在该地区犹豫不决的人。我下次一定会再来的。 （原文） I chose this hotel as my location when I was visiting the area since it is convient and not too noisy as the strip. Upon arrival, I was greeted by their front desk agent and was informed one of my two rooms was ready, which was not a problem since I was planning on going out first and I did not mind the wait since I am a very patient person. I went out to shop for a bit, and when I arrived back on property my second room was ready for use. The staffs here are all very welcoming, well trained and understanding where it made my stay a satisfying one. For a Hyatt place, this property is neat and clean. Their breakfast dining area, lounge, gym and pool are all located on the first floor. To access the gym you need your room key and it is avaliable twenty four hours. Also they have a cafe/mart located next to the front desk, they have drinks, pastries, sandwiches, snacks, energy drinks and much more. It is a non-smoking property but you can smoke anywhere outside where there are ashtrays nearby. Also on the first floor behind the elevators, you can pass through the double doors for a quick smoke and you do need a key card to re-enter the building. The rooms I selected was spacious, clean and had little to no noise where I got a restful sleep. The elevators are located right pass the lobby, a key card might be required to access the guest floors. Lastly, they do offer a shuttle to and from the airport and you can park and pay either from scanning the QR code posted or give them a call. I highly recommend this place to anyone visit Reno, if you need a place to stay over night or to anyone that cannot decide where to stay in the area. I definitely will be back for a future visit.

（由 Google 翻译）我非常享受在这家凯悦嘉轩酒店的住宿体验。我用信用卡积分兑换了这间房，比我平时用自有资金预订的酒店好得多。他们的早餐也很不错，有很多美味的素食选择，包括燕麦粥、吐司、贝果、水果，还有燕麦奶可以搭配麦片！房间本身干净宽敞。 我唯一不满的是房间里没有微波炉，而且停车费每晚要12美元，这简直太离谱了。 （原文） I enjoyed my stay at this Hyatt Place. I paid for this room with my credit card points, and it's a lot nicer than the ones I usually book with my own money. Their breakfast was decent too, several good vegan options including oatmeal, toast, bagels, fruit, and oat milk for cereal! The room itself was clean and spacious. My only complaints are that there was no microwave in the room, and that they charge $12/night for parking, which is silly.

（由 Google 翻译）我们住过这家酒店很多次，但近一两年来，这家酒店的情况每况愈下。 首先，我们抵达后被告知酒店现在要收费停车。这很令人失望，因为我们没有住在市中心弗吉尼亚街的原因之一就是为了方便停车和避免停车费。然而，比停车费本身更烦人的是，你必须用扫描码支付，并在网上填写一份完整的申请表，包含你的所有信息和车辆信息，停车费还要与酒店预订分开支付。如果他们要从顾客身上榨取小钱，最好能像大多数酒店一样，把停车费加到最终账单里，而不是让你经历整个在线流程。为了完全透明起见，在我表达了失望之后，前台服务员出于礼貌免除了我们的停车费。 不幸的是，这并非这家酒店在过去几年里经历的唯一变化。虽然这家酒店从未有过惊艳的一面，但它一直都很干净可靠。可惜的是，我们今年的旅行并没有遇到这种情况。房间急需一些细心的呵护和翻新，但更糟糕的是，我们的房间并不干净。地毯脏得要命，到处都是大片污渍，还有碎屑和小碎纸片。墙壁也很脏。此外，我们的空调打不开，我们不得不等维修人员上门检查。维修人员说我们的温控器好像坏了，所以他把墙上的空调装了个装置，让我们可以手动打开。不幸的是，它每次只能开2到3分钟，然后就关了，房间里整晚都很热。 此外，我们是凯悦酒店的常客，我们的个人资料显示我们对羽毛过敏，因此在抵达前要求提供非羽毛床上用品。每次预订都是如此。我们的床上放着一把步枪上的羽绒枕头，我丈夫立刻就出现了过敏反应。我们打电话到前台，报告了空调和羽绒床上用品的问题，并询问是否可以换房间。我们被拒绝换房间，就在那时，他们派人来维修空调。大约45分钟后，他们派人来给我们换枕头，但45分钟都睡在铺着羽毛的房间里，我丈夫对羽毛过敏，这感觉很不舒服。前台服务员还粗鲁地告诉我们，我们没有要求无羽毛床上用品。然而，当时我登录了凯悦酒店的应用程序，确认我确实要求了无羽毛床上用品，而且我的预订单上有截图可以证明这一点。 我们最喜欢这家酒店，尤其是很多凯悦酒店的地方之一，就是可以在电视上使用谷歌Chromecast。不幸的是，它也坏了。我们打电话给前台询问Wi-Fi或Chromecast是否有问题，前台建议我们拨打Chromecast电视屏幕上的800号码寻求故障排除帮助。我们拨打了800号码，在与技术人员通话了45多分钟后，他告诉我们，这家酒店的Chromecast有很多未解决的问题，而且这似乎是整个酒店的问题。后来我们发现酒店服务员其实已经意识到了这个问题，只是还没来得及解决。他们本可以直接告诉我们又一项设施出了问题，而不是让我们拨打800电话，这样可以省去我们很多麻烦和时间。 我们只住了一晚就决定退房，尽管我们预订了两晚。我们要求退还第二晚的房费。酒店经理试图只给我们发一封道歉邮件，不退款，但我们坚持要退，她很不情愿地表示会用积分退款。我不确定这家酒店是不是换了管理层，但目前的管理层很糟糕，酒店正在迅速走下坡路。我们不会再住这里了，我们建议其他人考虑其他酒店。 （原文） We have stayed at this location many times but the hotel has greatly gone downhill in the last year or two. Firstly, upon arrival we were notified that the hotel now charges for parking. This was disappointing because one of the reasons we don't stay on Virginia Street directly downtown is for the convenience of avoiding parking garages and fees. However, more annoying than the parking fee itself, was the fact that you had to pay for it with a scan code and fill out an entire application online with all of your information and car information and pay for the parking separately from your hotel reservation. If they are going to nickel and dime their customers, it would be nice if they would just add it to the final bill like most hotels rather than making you go through an entire online process. For complete transparency, the front desk attendant did waive our parking fee as a courtesy after I expressed disappointment. Unfortunately that is not the only change that this hotel has underwent over the last couple of years. While the hotel has never been spectacular, it has always been clean and reliable. Unfortunately, that was not the case during our trip this year. The rooms desperately need some TLC and some updating, but even worse than that, our room was not clean. The carpet was incredibly dirty, massive stains everywhere as well as debris and small pieces of torn up paper. The walls were also dirty. In addition, our AC unit would not turn on and we had to wait for maintenance to come up and take a look. The maintenance guy advised that our our thermostat appeared to be broken and so he rigged the wall unit so we could turn it on manually. Unfortunately, it would only stay on for 2 to 3 minutes at a time and then would turn off and the room was very hot all night long. Furthermore, we are regular Hyatt customers and our profile States that we have a feather allergy and we request non-feather bedding prior to arrival. For every reservation. Our bed had feather pillows upon a rifle and my husband immediately started having an allergic reaction. We called down to the front desk and advised of our AC issue as well as the feather bedding and asked if we could move rooms. We were declined to move rooms, and that is when they had maintenance come up for the AC. About 45 minutes later they sent someone up to swap out our pillows but sitting in a room for 45 minutes with feathers that my husband is very allergic to was not ideal. The front desk attendant also rudely stated that we did not request feather-free bedding, however, at that time I logged into my Hyatt app and confirmed that I absolutely did request feather free bedding and I have screenshots to prove it on my reservation. One of our favorite things about this hotel and many hyatts in particular is the ability to use the Google Chromecast on the TV. Unfortunately, that was not working either. Upon calling the front desk to ask if there was an issue with the Wi-Fi or the Chromecast, we were advised to call the 800 number on the Chromecast TV screen for troubleshooting assistance. We called the 800 number and after spending over 45 minutes on the phone with the tech, he advised that this hotel had many open tickets for their Chromecast and it seems to be a hotel wide issue. Later, we found out that the hotel attendants were aware of the issue and just have not been able to get it fixed yet. They could have saved us a lot of frustration and Time by just telling us that yet another amenity did not work rather than having us call the 800 number. We decided to check out after only one night, although we were booked for two. We requested the second night to be refunded. The hotel manager tried to get away with simply sending us an apology email and no refund, but we pushed back and she reluctantly advised that she would refund us in points. I'm not sure if this hotel is under New Management but the current management is terrible and the hotel is going downhill quick. We will not be staying here again and we would advise others to look into alternative properties.

（由 Google 翻译）前台非常友好！如果您是凯悦会员，可以免收停车费。我们预订了一间双人大床房，但到达时房间已经订满了。前台很好心地给我们安排了另一间房间。 （原文） Very friendly front desk! If you're Hyatt members, the parking fee can be waived. We booked a double queen room, but they were sold out when we arrived. The front desk was nice enough to give us another room.

（由 Google 翻译）我们深夜飞往里诺后，在这里住了一晚。这家酒店非常方便，提供免费机场接送服务。凯悦会员可享受免费自助早餐，真是太棒了。客户服务一如既往地一流！ （原文） We stayed here for one night after a late night flight into Reno. It’s a super convenient hotel with a free shuttle to/from airport. The free breakfast buffet for Hyatt members is such a great bonus. Customer service is always top notch!

（由 Google 翻译）作为一家机场酒店，它很干净，房间大小合适，床也很舒服。服务周到，而且就在机场旁边。浴室设施比较老旧，除此之外，它是个不错的选择。 （原文） For an airport hotel it’s clean, Rooms are good size. Comfortable beds. Polite service and right next to airport. Bathroom is dated outside of that it’s a great pick.

（由 Google 翻译）2025年11月7日至9日入住607房间。酒店发来了信用卡授权表格，但原本应该只从我的借记卡扣除50美元的杂项费用。结果信用卡和借记卡都扣了全额，导致我的支票账户透支，还得支付透支费。我猜他们以为我在搞诈骗，所以大家入住这家酒店时要小心。 （原文） Stayed on 11/7-11/9/2025 in room 607. Had credit card authorization form sent over however they were suppose to charge my debit card $50 incidental. Ended up charging both credit and debit card full amount, overdrafted my checking account had to also pay that fee. I guess they thought I was doing fraud just be careful with them when you stay here

（由 Google 翻译）工作人员非常友好。入住手续简单。市中心位置非常方便。房间整洁干净，配备炊具和室内洗衣设施。 夜晚的城市灯光秀美不胜收。停车位充足，提供烧烤设施、游泳池和热水浴缸。 （原文） Very friendly staff. Check-in is a simple process. The downtown location is very convenient. Rooms are in good shape and clean, and are supplied with cooking utensils and in-room laundry facilities. Nice city lights views at night. Good parking, BBQ, pool, and hot tub.

（由 Google 翻译）这是我遇到过最好的前台服务人员，非常真诚、友好、乐于助人。两卧室公寓的布局完美，床和枕头都很舒服。虽然不是全新的，但干净又安静。下次还会入住。 （原文） Best front desk staff I've ever had. Very genuine, friendly and helpful. Two bedroom condo layout was perfect, beds and pillows were comfortable. It's not brand new, but it was clean and quiet. Will stay here again.

（由 Google 翻译）惊喜！地理位置绝佳，靠近赌场、河滨步道餐厅和酒吧。大堂略显陈旧，但房间翻新得非常棒！从大楼两侧都能欣赏到绝佳的景色。 （原文） Pleasantly surprised! Perfect location for the casinos and Riverwalk restaurants and bars. Lobby is tired but the rooms were wonderfully updated! Decent view from either side of the building.

（由 Google 翻译）入住了一家两卧室公寓式酒店。房间非常干净舒适。厨房设施齐全，客厅里还有一张折叠床。适合6人入住。以后肯定还会再次入住。 （原文） Stayed in a 2 bedroom apartment hotel. Very clean and comfortable rooms. Fully equipped kitchen and have a Murphy bed in the living room. Suitable for 6 people. Will definitely stay here again in the future.

（由 Google 翻译）一切都很棒。但是，这家酒店不提供任何礼物给没有配偶的客人。也没有早餐。工作人员、房间和景色都很棒。 （原文） Everything was great. However, this location doesn't offer any gifts for guest without their spouse. No breakfast either. The staff, room and view were great.

（由 Google 翻译）这是一次很棒的体验。步行几分钟就能到赌场和特拉基河滨步道区，房间非常舒适，设施齐全。泳池和热水浴缸干净舒适，我在那里度过了很多时光。 （原文） It was a wonderful experience. Just minutes to walk to the casinos, the truckee riverwalk district, and the rooms were so comfortable with all the amenities. The pool and hot tub were clean and comfortable and I spent a lot of time in them.

（由 Google 翻译）地理位置优越，靠近市中心的赌场和河滨步道。我们入住这里是为了参加热气球节，然后步行返回。由于活动凌晨4点就开始了，所以我们乘坐优步前往，但比在活动现场停车便宜。度假村的所有工作人员都非常友好，很乐意提供一些建议，告诉我们可以做什么以及如何前往。几天的行程结束后，我们很享受游泳池和热水浴缸。我们已经在考虑明年再来这里观看热气球了，真的非常有趣。 （原文） Outstanding location to downtown casinos and Riverwalk. We stayed for the hot air balloon festival and walked back after attending it. We took an Uber to it since it started at 4am, but was cheaper than parking at the event. All the staff at the resort were very friendly and happy to help with suggestions for what to do and how to get there. We enjoyed the pool and hot tub at the end of a couple of our days. We are already thinking about staying again next year for the balloons as they were great fun.

（由 Google 翻译）我们在杰西酒店度过了非常愉快的时光。房间宽敞干净，床很舒服，洗浴用品也很棒。我很感激他们提供了白噪音机和耳塞来帮助消除环境噪音。酒店毗邻市中心的巴士枢纽，房间就在酒吧/餐厅的上方，因此噪音很大，但我们在白噪音和耳塞的帮助下睡得很好。这不是我晚上想独自呆在的地方，但我们在里面感到很安全。 （原文） We had a really nice stay at The Jesse. The room was spacious and clean, the bed was very comfortable, the bath products were excellent. I appreciated that they provided a white noise machine and ear plugs to help with the ambient noise. The hotel is next to the downtown bus hub, and the rooms are right above the bar/restaurant, so there is quite a bit of noise, but we slept really well using the white noise and ear plugs. It's not an area I would want to be in alone at night, but we felt safe inside.

（由 Google 翻译）这里的食物超级美味，尤其是蔬菜天妇罗、鹰嘴豆泥和各种肉类。每道菜都棒极了。鸡尾酒也非常好喝。餐厅氛围温馨舒适，员工热情友好。价格也很合理。我以前在里诺市中心从未见过这样的地方。任何来里诺的人都应该来这里尝尝。酒店房间很漂亮，设计精美，床也很舒服。 （原文） The food here is super delicious, especially the veggie tempura, hummus, and the meats. Everything was amazing. The cocktails are also really good. The place has a totally cozy vibe and the staff is incredibly friendly. Prices are also very reasonable. I hadn’t seen a spot like this in downtown Reno before. Anyone visiting Reno should definitely check it out. The hotel rooms are beautiful, really well designed, and the beds are super comfortable.

（由 Google 翻译）我们预订了两晚来庆祝结婚纪念日，很高兴能体验这家位于新兴社区、看起来温馨舒适的酒店。酒店和员工都很棒。我们非常喜欢酒店的美感，感觉受到了很好的照顾。可惜的是，酒店的位置（繁华的街角，公交车站对面，靠近无家可归者收容所）意味着整晚都有噪音。即使我们使用了房间里提供的耳塞和白噪音机，第一晚的睡眠时间也不超过一个小时。我们筋疲力尽，决定第二天早点退房。早上除了咖啡师之外，没有其他工作人员可以沟通，所以我给酒店管理层发了短信告知他们。他们回复了诚挚的道歉，但没有提供任何未使用一晚的退款。我真心觉得这家酒店很棒，而且这个地区确实很有发展前景。我祝愿业主一切顺利，但任何计划入住的人都应该提前了解酒店的环境。 （原文） We booked two nights to celebrate our wedding anniversary and were excited to experience what looked to be a cozy, comfortable hotel in an up and coming neighborhood. The hotel and staff were wonderful. We truly loved the aesthetic and felt well cared for. Unfortunately, the location of the property (busy corner, across from bus station, near homeless shelters) meant there was noise all night. Even though we used the earplugs and white noise machine provided in the room, I don't think we got more than an hour of sleep the first night. We were so wiped out, we decided to check out early the next day. There was no staff to talk to in the morning other than a barista so I texted the management to let them know. They replied with a sincere apology, but no offer of reimbursement for our unused night. I truly think this is a great property and the area does show promise. I wish the owners well, however anyone planning to stay there should know in advance what they're getting into in terms of the environment.

（由 Google 翻译）对这家酒店的感觉很复杂。 入住手续办理得很糟糕。酒店里空无一人，我们不得不和一个非常忙碌的调酒师交谈，他不得不打电话给老板才能办理入住。然后我们的预订被质疑，让我们感觉很不受欢迎。 房间非常漂亮。浴室/淋浴间很大。家具布置精美，床也很舒服。我们的房间就在酒吧正上方，所以DJ一直演奏到午夜之后，声音清晰可闻…… 话虽如此，请做好心理准备，因为这里是一个环境恶劣的街区，有很多流动人口、吸毒者和无家可归者。锁好车，注意周围环境。 因为酒店就在公交车站和其他公共交通站点对面，所以请做好夜晚和清晨非常嘈杂的准备。 他们会提供耳塞和白噪音机，供您参考。 如果您想找一家离棒球场近的酒店，步行即可到达，但我不推荐给那些想要安静度过时光的人，因为距离棒球场较远。 对于想要聚会的年轻人来说，这是一家不错的酒店 （原文） Mixed emotions about this hotel. Check-in was brutal. No one was there and we had to talk to a VERY busy bartender who had to call the owner to get checked in. Then our reservation was questioned making us feel unwelcome. The room is absolutely beautiful. Big bathroom/shower. Nicely furnished and a great comfortable bed. Our room was directly above the bar so the DJ they had playing until after midnight was heard clearly... With that said, please prepare yourself for a rough neighborhood with alot of transient, drug users and homeless. Lock your car, be aware of your surroundings. Prepare yourself for a very noisy night and early morning as this is across from the bus station and other public transportation. They provide ear plugs and a white noise machine for reference to what you're about to deal with. If you're looking for a close hotel for the ballpark it's in walking distance but I don't recommend for someone looking for a peaceful time because it is not. A good hotel for young people wanting to party

（由 Google 翻译）我很荣幸入住杰西酒店。房间非常干净。酒店服务无与伦比。虽然位置不算优越，但我明白地理位置的重要性。酒店靠近棒球场、火车站和汽车站。我相信这里会越来越好。迫不及待想再来尝尝他们的地中海美食。 （原文） I had the pleasure of staying at The Jesse. Rooms were very clean. Hospitality was exceptional. Not in the nicest part of town but I understand the importance of the location. Close to ballpark, train station and bus station. I do believe this place is only going to get better. Can’t wait to come back and try their Mediterranean cuisine.

（由 Google 翻译）我必须给这家酒店的客户服务打一千星好评。我把钱包掉在外面了，查看监控录像后，我们发现了偷钱包的人。老板和经理用我的“寻我”和我的“空中标签”找到了我，然后跳上我的车，陪我开了7英里找到了那个人，最后我们拿回了我的钱包。除了这项服务，这家酒店真是太棒了。这家酒店环境优美，价格实惠，楼下还有酒吧。室内设计也很棒。强烈推荐。 （原文） I have to give these guys 1000 star review for customer service. I had dropped my wallet outside, upon review of the security footage we saw the guy who took it. Using find-my and my air tags, the owner and manager hopped in my car; drove with me 7 miles to find the guy, and we got my wallet back. Aside from this awesome act of service. This is a very nice and affordable hotel with a nice vibe and bar below. Interior design is excellent. Highly highly recommended.

（由 Google 翻译）他们正在清理所有让这里如此美好的员工。看到新老板的到来，把好东西彻底毁了，真是令人难过。我第一次来的时候，菜单很美味，每道菜都很棒。尝试了新菜单，印象并不深刻。新老板下，餐厅似乎更倾向于面向游客，而不是像以前那样面向当地人和同行。 （原文） They’re cleaning house of all the staff that made this place so wonderful. Sad to see new ownership coming in and totally ruining a good thing. The first time I came in, menu was delicious and everything was just amazing. Tried the new menu and wasn’t impressed. Definitely seems like it’s being geared more towards tourists under new ownership rather than locals and fellow industry people like it was before.

唯一不满意的地方就是空调。排出来的气体烟味太大，而且控制器按键失灵，无法关闭。向酒店管理反应也没人理会

市中心各样方便。

Bring back bubingas

不错

典雅

（由 Google 翻译）酒店位置就在市中心，与其他赌场的交通非常便利。建筑本身确实比较老旧，所以评价略有保留。房间本身算不上惊艳，但一切都干净整洁，功能齐全，所以除了略显老旧之外，酒店整体还是不错的。 El derado 的餐饮方面，其他酒店略胜一筹，但由于它们之间有连通，步行到对面也很方便！ 总的来说，我们在这里度过了愉快的时光 （原文） Location is right in downtown, the connection to all the other casinos is pretty cool. The building is definitely on the older side so it comes with a grain of salt. The room wasn’t amazing by any means but everything was clean and worked as it should so besides being a little old the hotel was pretty good. The other hotels beat el derado out on food but since they are connected it’s a simple walk to the other side! Overall enjoyed our experience here

（由 Google 翻译）里诺有很多更好的酒店选择！ED 的姊妹赌场 Silver Legacy 就好多了。我们的无烟房间闻起来像烟灰缸，淋浴水温不高，而且排水不畅，窗帘没有完全遮住窗户（整晚都透光），白色的床单是灰色的，一家小型视频扑克酒吧的酒保说他太忙了，没空接我们的订单。此外，办理入住简直是一场噩梦。排队很长，由于当地手机信号不好，自助办理入住的自助服务终端无法使用，而且只有几部电梯在运行。酒店提供免费停车，在 Strata 餐厅用餐体验也很不错。我们每年都会来里诺很多次，但除了停车之外，再也不会来 ED 了。更新：我们投诉后被换到了另一个房间。我们很快得知，里诺市中心没有噪音法规。我要感谢那位体贴的司机，他的 Tahoe 后座装着巨大的扬声器，整晚（两个晚上）都在街对面的停车场放音乐。这些扬声器在整个不眠之夜都提供了舒缓的按摩。再也不来了！ （原文） There are much better options in Reno for hotels! The ED’s sister casino, Silver Legacy, is much nicer. Our non-smoking room smelled like an ashtray, the water for the shower was lukewarm and did not drain, the curtains did not cover the entire window (letting light in all night), the white sheets were grey, and the bartender at a small video poker bar told he was too busy to take our order. Also, check in was a nightmare. The line was long, the check in kiosks were not functioning because of poor cell phone reception in the area, and only a few elevators were operating. There is free parking and Strata is an enjoyable dining experience. We visit Reno many times a year, but will never come back to ED except to park. Update: we complained and were moved to another room. We soon learned that Reno has no noise ordinance downtown. I want to thank the considerate person with massive speakers in the back of his Tahoe who played music all night (both nights) in the parking lot across the street. Those speaker provided for a soothing massage throughout a sleepless night. NEVER AGAIN!

好而不贵

（由 Google 翻译）我们超爱Sparks Nugget！我们是当地人，偶尔会来这里短暂度假。 我们在Anthony's Chophouse享用了美味的晚餐，然后去看了Magique秀——我们玩得非常开心，之后甚至还认识了一些艺人。 玩了一晚上，还玩了会儿小赌，之后我们回到房间……我们赢的钱足够支付晚餐了:)。房间安静干净。我们入住时，前台接待人员彬彬有礼，乐于助人。我们很快会再来。我们来得越多，就越熟悉这里的员工。我们总是很高兴见到熟悉的面孔，他们也总是很高兴见到我们。我们总是感到宾至如归。 （原文） We love the Sparks Nugget! We are local and go here for a quick stay-cation every so often. We enjoyed a lovely dinner at Anthony's Chophouse and then went to the Magique show - we had such a great time and we even met some of the entertainers afterwards. We retreated to our room after a night of fun and a little gambling...we won enough to cover our dinner :). Our room was quiet and clean. Reception was polite and helpful when we checked in. We will be back again soon. We are getting to know a lot of the staff the more we visit. We are always happy to see the familiar faces and they are always happy to see us. We always feel welcome.

（由 Google 翻译）这地方太棒了！我不太喜欢赌博，但玩得很开心。食物很棒，服务也很棒，房间也很棒。前台的Lillee小姐服务一流！她帮我安排了住宿的每一个细节，包括停车、房间位置和班车信息。她一次也没有把我当成麻烦。她非常专业，对工作的方方面面都非常了解。以后我再来这里一定还会住这里。 （原文） The place is awesome! I'm not much of a gambler, but I had a great time. Great food, great service, and great rooms. The young lady at the front desk, Miss Lillee, was top notch! She help me with every detail of my stay. With parking, room location, and shuttle information. Not one time did she act like I was a bother. She was very professional and very knowledgeable about every aspect of her job. I will definitely stay here again when in town.

（由 Google 翻译）我们在里诺度过了一个周末。我选择 Nugget Casino Resort 是因为他们的每晚价格非常合理。它不在里诺市中心，但开车过去很方便，另一家最近的酒店是 Grand Sierra Resort。遗憾的是，由于我们停留的时间很短，我没有机会查看整个酒店。入住手续办理得很顺利，前台很乐于助人。房间还可以，但看起来有点过时，浴室也还行，非常简单和简约。一晚的服务已经足够了。我们住在 Resort Tower。如果您想追求奢华，可以去其他地方。餐厅没有机会使用。我确实在清晨使用了游泳池，我非常喜欢室内游泳池，游泳池是开着窗户加热的。游泳池也有些过时，但很棒，让人放松。我们去了 MAGIQUE 表演，非常棒，就在酒店里——推荐它。 （原文） We had a 1 night stay at Reno for the weekend. I chooses Nugget Casino Resort because of their nightly Rate which was very good. It is not located in downtown Reno but it is an easy drive, other closest hotel is the Grand Sierra Resort. Unfortunately, I didn’t get a chance to check out the whole hotel as our stay was brief. Check-in was good, front desk was helpful. Room were OK does seem a little outdated, bathroom OK, very simple and minimalistic. Did the job for the 1 night. We were at the Resort Tower. If you are looking for extravagant perhaps go elsewhere. Restaurant did not get a chance to use. I did use the pool in the early morning and I sure enjoyed it indoor heated with open windows. Pool is also outdated but it was great and relaxing. We went to the MAGIQUE show and that was awesome, right in the hotel -recommended it.

（由 Google 翻译）这是我第一次来里诺，我非常喜欢这家酒店。房间非常干净，景色优美。工作人员总是非常友好，乐于助人，满足我的一切需求。特别是代客泊车服务人员，如果我没记错的话，他叫约翰·卡多纳·弗洛雷斯 (John Cardona Florez)。他总是非常友好，态度积极。他推荐了一些景点和餐厅。他总是乐于助人，满足我的任何需求。我一定会再来这里。 （原文） This was my first time visiting Reno, and I really liked this hotel. The room was very clean and had a wonderful view. The staff were always very friendly and helped me with whatever I needed. In particular, one person from the valet parking service, if I remember correctly, his name was John Cardona Florez. He was always very friendly and had a positive attitude. He recommended me places to visit and eat. He always offered his help with anything I needed. I would come back here 100%.

（由 Google 翻译）这是我们第二次在这里参加ACTRA决赛，也是最后一次。 最棒的服务来自为我们办理入住的年轻女士、星巴克的服务员以及指路的保安。 我们在机场等班车时，接线员给了我们错误的信息，结果我们在外面多坐了半个小时。虽然还不算太糟，但接下来的旅程就彻底泡汤了……这预示着接下来的旅程会更加糟糕。 Rosie餐厅的服务非常慢，我们一行人的食物没有同时上桌，而且我们和邻桌的订单也弄混了。菜品的质量绝对不值这个价。 星巴克的员工很棒，但价格远高于普通星巴克。考虑到酒店不提供咖啡，这确实很烦人，但并非无法克服。 楼梯间和消防通道的标识不清晰，尤其在电梯似乎运行不正常的时候，这是一个很大的隐患。由于在六楼等了大约五分钟都没能坐上电梯，我们选择走楼梯。楼梯间在三楼结束，我们发现有人在等电梯，等了15多分钟。我们等了10分钟，只看到了四部电梯，但要么有人不让我们上去，要么超重，要么就是电梯空间不够。我们试了好几次才找到楼梯，最后到了酒店的维修区，一位保安终于出现，给我们指了个方向。这已经不是我们第一次在这家酒店遇到电梯问题了。我们的轮椅同伴也不是第一次需要爬楼梯才能从楼上下来了。 礼品店柜台的工作人员犯了一个错误，态度粗鲁，不屑一顾。她让我走到一边，好让她先帮别人，然后再修。在她看了我三个顾客好几次之后，我接受了错拿的商品，然后离开了。 我们不会再在这家酒店花一分钱了。此外，由于安全协议不达标，我们将鼓励 ACTRA 考虑在未来的活动中选择另一家主办酒店。 （原文） This was the second time we stayed here for the ACTRA finals and it will be the last. The best service came from the young lady that checked us in, the gal at Starbucks and the security guard that gave me directions. When we were at the airport and waiting for the shuttle, we were provided misinformation by the operator and ended up sitting outside for an extra half hour. Not horrible but when the rest of the trip fell apart…this was an indication of things to come. The service at the Rosie‘s diner was very slow, food did not come out for our party at the same time and orders were mixed up between us and the neighboring table. The quality was definitely not worth what we paid. Starbucks staff is great but the pricing is WAY over standard Starbucks. Considering the hotel offers no coffee for guests this is annoying but not insurmountable. The poor marking of stairwells and fire escapes is a hazard ESPECIALLY when the elevators do not appear to operate properly. Due to inability to get an elevator on the 6th floor after waiting about 5 minutes, we opted to take stairs. The stairwell ended at the 3rd floor where we found people waiting for elevators that had been there for 15+ minutes. We waited and only saw 4 of the elevators in 10 minutes but people would either not let us on, weight was exceeded or there simply wasn’t space. It the took us several attempts to find stairs and we ended up in the Maintenance section of the hotel before a member of security finally showed up and directed us appropriately. This is not the first time we have had elevator problems at this hotel. Nor was it the first time our wheelchair companion had to navigate stairs to get down from an upper floor. The person working the gift shop counter, made an error and was rude and dismissive. She asked me to step aside so she could help someone before she fixed it. Three customers and several of her dirty looks later I accepted the erroneous item and left. We won’t be spending another penny at this establishment. Furthermore, due to the substandard safety protocols we will be encouraging ACTRA to consider another host hotel for future events.

（由 Google 翻译）房间宽敞干净。和大多数赌场度假村一样，东西摆放得比较散，我们得走好长一段路才能从停车场走到房间。不过总的来说，房间很干净，浴室也很大。我刚在这里住了一晚，所以体验了很多设施。房间里有冰箱、厨房水槽和一些餐具。 （原文） The rooms were spacious and clean. Like most casino resorts stuff was pretty spread out and we had to do a fair amount of walking to get from the parking garage to our rooms. But overall it was a nice clean room with a large bathroom. Just overnighted so was able to check out a lot of the amenities. The room had a fridge and and kitchen sink and some dishes.

酒店房间还很干净整洁，虽然有点旧了但还算不错

/景色很美，美的有点象画出来的，让人怀疑但这确是真的，感谢大自然美

很一般

（由 Google 翻译）真的很喜欢赌场区，但鸡尾酒女服务员走过来速度很快，你甚至都招呼不到她们。那里需要更多服务员。机器空间非常狭窄。房间漂亮干净，但床非常凹凸不平，老旧的咖啡机只能煮半杯咖啡。电线从门外垂到阳台，我觉得存在安全隐患。我不会再来了。 （原文） Really liked the Casino area but the Cocktail waitresses walk fast by you, you can't even flag them down. Need more servers there. Machines were very tight. Rooms were cute and clean but beds were extremely lumpy, old coffee machine made 1/2 cup. Wires dangling out door to the balcony which I found to be a safety hazard. I will not be returning.

（由 Google 翻译）J 度假村非常热情周到。办理入住的工作人员棒极了……Vincent、Hedy 和那位高个子男士都非常亲切。Hannah's 的 Ace 提供的客户服务绝对是我体验过的最好的，非常友善、乐观，而且效率极高。谢谢 Ace、Vincent、Hedy 和前台那位高个子男士。祝你们一切顺利。我们家最近经历了一段非常艰难的时期，这充分证明了善意真的能带来巨大的改变。 （原文） The J Resort has been very accommodating. The check in staff have been incredible... Vincent, Hedy, and the tall gentlemen have been so gracious. Ace in Hannah's most certainly provided the best customer service I have experienced ever, so kind upbeat, so very efficient. Thank you Ace, Vincent, Hedy, and the tall guy at the front desk. I wish you all the best. Our family has been going through such a difficult time and it goes to show how kindness really can make all the difference.

（由 Google 翻译）J's Casino 真是太棒了！他们做得对，每个周末都爆满。我喜欢他们的自助餐。他们每天都有蟹腿，真是太棒了。城里没人能做到。员工们非常友好，乐于助人。游戏体验一流，老虎机种类繁多。现场桌面游戏、现场娱乐表演、美食佳肴，再加上全新装修，这里是里诺必去的景点。他们的投资确实获得了回报。外部项目进展顺利，有望在明年春夏季节建成户外场地。内外都令人叹为观止！ （原文） J's Casino has got it going on. They are doing something right because they are packed every weekend. I like their buffet. It's brilliant they have crab legs every day. Nobody in town does that. The employees are excellent friendly and helpful. Gaming is top notch with a great variety of slots. Live table games, live entertainment, great food, and newly remodeled, this is a must see destination in Reno. Their investment has really paid off. Projects outside look to be making progress promising outdoor venues for next spring/summer. Stunning inside and out!

（由 Google 翻译）入住体验很棒，员工也很友善。我住的房间电视坏了，儿童房除了冰箱坏了之外其他都很好，不过我们本来也只需要一个冰箱。我打电话过去的时候，没有工作人员或维修人员可以帮忙，她说太忙人手不足。当时在场的员工很有礼貌，也道了歉，但我整晚都没电视看，真是无聊透顶。床是弹簧床垫，不太舒服，不过超大的枕头弥补了这一点。空调和暖气都非常好用。酒店很干净，还有微波炉，这很棒。设施齐全，也很干净。酒店非常安静祥和。从房间里看到的日落景色美极了。 （原文） Had a great stay staff was nice. TV didn't work in one room (my room) and the kids room was great except the fridge didnt work in there but we only needed one fridge anyway, there was no available staff or maintenance to help fix the situation when I called she was too busy and understaffed. Staff that was there was very polite and apologized but I had no TV all night made for an uneventful very boring night in. Beds were spring mattresses which weren't very comfortable but the massive pillows made up for it. Air and heat worked like a dream. Hotel was clean and had a microwave which is awesome. Amenities were nice and clean. Very quiet and peaceful. Sunset from my room was gorgeous.

（由 Google 翻译）我在这里预订了几晚，体验非常好。酒店允许携带宠物入住，非常方便，因为我带着狗狗。我儿子对游泳池非常兴奋！前台的女士们非常友善，乐于助人。我把东西洒在房间里了，他们借给我扫帚。酒店位置便利，就在高速公路边上。 （原文） I booked a few nights here and my experience was pretty good. It was very convenient that it's pet friendly as I had my dog with me. My son was very excited about the pool! The ladies at the front desk were very kind and helpful. I spilled something in my room and they let me borrow the broom. Location access was easy and right off the freeway.

（由 Google 翻译）我在这家酒店的体验非常舒适。我听说过一些关于这个地区的传闻，但那些传闻都是假的。房间很干净，服务也很棒。前台工作人员敖德萨（Odessa）帮了我大忙，她非常专业，笑容满面地迎接我，非常热情。如果您想要干净的房间和优质的服务，我推荐这家Motel 6。 （原文） My experience at this location has been very comfortable. I've heard things about the area but those rumors only are lies. The room was clean and the service is great. The front desk representative named Odessa was a major help, she was very professional and greeted me with a smile so welcoming. I recommend this motel 6 if you want clean rooms and great service.

（由 Google 翻译）这是当地最好、最干净的选择。前台热情友好，乐于助人。这里没有地毯，所以没有残留的异味和细菌。床上用品也保养得很好。您可以放心地带孩子或宠物来这里。泳池看起来干净整洁，令人心旷神怡。而且价格实惠。 （原文） This is the best, cleanest option locally. The front desk is kind and helpful. There’s no carpet, so there’s no lingering smells or bacteria. The bedding is taken care of. You can safely bring children or animals here. The pool looks clean and inviting. And all at an affordable price.

（由 Google 翻译）这是我们住过的第二舒服的Motel 6床（最好的还是德克萨斯州索诺拉那家），我们住过23个州的Motel 6。房间很干净，毛巾出乎意料地柔软，枕头也没有结块。房间虽小，但并不拥挤。唯一奇怪的是没有地方挂衣服。这间无障碍客房没有衣柜，甚至连挂钩都没有。前台的杰西卡非常友好热情，尤其是在早上7点有人在走廊里大声喧哗的时候。酒店很干净，不像其他大多数Motel 6那样脏乱。总的来说，这是一次愉快的住宿体验，以后我们还会选择这家酒店。 （原文） Second most comfortable Motel 6 bed (best was in Sonora Texas) we've slept on, and we've stayed at Motel 6 in 23 states. Room was clean, towels were surprisingly soft, and the pillows weren't lumpy. Room was small but not cramped. Only odd thing was the lack of somewhere to hang clothes. The accessible Room did not have a closet or even hooks to hang anything on. Jessica at the front desk was friendly amd pleasant, especially when there were people yelling in the breezeway at 7am. Property is clean and not grimey like most other locations. Overall a pleasant stay and we will choose this location again in the future.

（由 Google 翻译）房间不算荒废，但也算不上最好。抵达后，两张床的床单都得换。床单上有污渍和头发。我们的房间里没有微波炉和冰箱。服务很友好，但设施简陋，这里几乎没有便利设施。地理位置糟糕透顶。人们在停车场上走得很慢，四处张望。空气中弥漫着浓重的大麻味。我的房间闻到的是隔壁房间的人身上的大麻味。这里禁止吸烟，但显然没有强制执行。外面有很多无家可归的人等等。这不是一个好地方，绝对感觉不安全。我去过更糟糕的地方，但如果有其他选择，最好避开这个地方，主要是因为地理位置和许多非住客在房间外徘徊的情况。房间还算干净，匆忙中还可以。 （原文） Rooms aren't neglected but not the best. Upon arrival, the sheets from both beds had to be changed. There were stains and hair on the sheets. No microwave and no refrigerator in our rooms. The service was friendly but minimal, amenities are simply non-existent here. The location is horrible. People walking the parking lot slowly, looking into each room. The smell of marijuana was thick in the air. My room smelled of it from the people in the room next door. No smoking here, but obviously that isn't enforced. Many homeless people outside, etc. This isn't a good area, definitely do not feel safe here. Have been to worse, but if you have options avoid this place,mainly due to the location and presence of many people that aren't guests loitering constantly outside the rooms. The rooms are acceptably clean and will do in a rush.

（由 Google 翻译）一家很普通的低端酒店。房间重新装修过，其实还不错。客人也都是些典型的低端消费者。窗户是单层玻璃，外面有点吵。如果你有耳塞，睡觉时戴上，那这里会是一个不错的低价旅行之选。 （原文） Pretty standard low end hotel. The rooms have been remodeled and they were actually fairly nice. Typical low-end clientele. Single pane windows with people making a little bit of noise outside. If you have your foam ear plugs put them into sleep and it would be a great low price option while traveling.

（由 Google 翻译）离机场很近，但步行距离内没有其他设施，房间也比较标准。酒店有泳池和健身房，但我们没去体验。总而言之，房间不错，服务也很棒。自助早餐更是锦上添花。 （原文） Close to the airport but nothing really within walking distance and the room was standard. There us a pool and fitness room we didn't try. All and all a good room and great service. The breakfast buffet tipped the scale towards great.

（由 Google 翻译）酒店还行，但服务最差。首先，他们不接受Apple Pay。这算什么破店？其次，我遇到的拉丁裔前台Isabel非常粗鲁。一开始我试着用Apple Pay付房费，结果就扣款了。Isabel非常粗鲁地要求我提供实体卡，我告诉她我没有，还给她看了一张照片，显示卡是我名下的。我给她看了银行App，显示扣款的卡是我名下的，但她还是很粗鲁地要求我提供实体卡。然后我要求她退款，但她拒绝了。她找借口说她已经取消了交易，但拒绝提供退款证明。最后，她开始对我大喊大叫，说没有实体卡她不会给我房间钥匙。幸好我朋友付了钱，但我们被扣了两次款。我真不敢相信，不接受实体卡是多么愚蠢的政策。毫无意义。 （原文） Hotel is fine. But service is the worst. First of all they don’t accept Apple Pay. What kind of forking old business is this one?. Second I was taking care by Isabel the Latin receptionist and she was really rude. I try and pay for the room deposit with Apple Pay at first and then the charge was done. And Isabel was really rude asking for the physical card and I told her I don’t have I showed her a picture that the card was on my name. I showed her the bank app that the card were the charge was done and also that it was under my name and she still get really rude and asking for a physical card. I asked her then for the refund of the money and she didn’t want to make it. She excuse herself telling that she cancelled the transaction already but refused to give a prove of the refund. In the end she started yelling at me and telling that she won’t provide the keys of my room without physical card. Luckily my friend paid but we got charged twice. I can’t believe what stupid old policy is that one that we don’t accept physical card. Non sense.

（由 Google 翻译）房间翻新过，设施齐全，但略显狭小。早餐种类丰富，包括热食和蛋白质（鸡蛋、火腿、酸奶等）。泳池有点冷，没有热水浴缸，其他方面还不错。位置略显简陋，但满足了我们的需求。 （原文） Rooms are updated and well appointed but slightly small. Breakfast was a decent spread including hot options and protein (eggs, ham, yogurt, etc). Pool was cold and no hot tub, otherwise decent. Location is a little sketchy but worked for what we needed.

（由 Google 翻译）我爱这家酒店……我们很喜欢，而且为了我丈夫的工作，我们一直住在这里……这里有史上最棒的早餐！食物总是新鲜热乎，而且总是干净整洁。他们的员工团队太棒了。我是世界上最挑剔的人。祝大家节日快乐！ （原文） I love this hotel... we are and we're here for my husband's job... best breakfast ever!! Always have fresh and hot food and always clean. Their team of employees are amazing. And im the pickiest person in the world. Happy Holidays yall

（由 Google 翻译）我一直是假日酒店的会员，多年来一直很喜欢我住过的每一家假日酒店。假日酒店是我旅行时的首选。然而，我对这家酒店非常失望。他们收取了一笔押金，而我之前入住的假日酒店从未收取过这项费用。此外，他们还收取了停车费。早餐也令人非常失望。我们去吃早餐的时间比较晚，这在以前从未发生过。鸡蛋又稀又软，饼干都烤焦了。他们没有肉桂卷，而肉桂卷一直是我最喜欢的。而且所有的桌子都很脏。给我办理入住的工作人员态度非常恶劣。隔壁办公室，即使门是关着的，也能听到工作人员大声说话，这感觉很不合适。 （原文） I have been a member of holiday inn for years and have always loved each and every one that I have visited. It is my go to Hotel when traveling. However I was highly disappointed in this hotel. I was charged a deposit which no other Holiday Inn has ever charged before. A parking fee. The breakfast was very disappointing. We got to breakfast on the later side which has never been a problem before. The eggs were watery and soggy. The biscuits were burnt. They had no cinnamon rolls which have always been my favorite and all the tables were dirty. The person that checked me in was very rude. Right next to the office you could hear the staff talking so loudly through a closed door, it just seemed inappropriate.

（由 Google 翻译）我一直都很喜欢Holiday，但对于这个位置，我可能得重新考虑一下了。可惜的是，我没意识到我是通过第三方预订的。当我试图更改退房日期时，简直是一场噩梦。对于一个需要与顾客互动的人来说，Isabel 的态度相当粗鲁。请务必直接通过Holiday预订。 （原文） Holiday is my preferred choice always, but for this location, I may have to reconsider. I unfortunately did not realize I booked my stay using a third party. When I attempted to change my checkout date, it was a nightmare. Isabel was quite rude for someone having to interact with customers. Just be sure to book directly with Holiday.

（由 Google 翻译）火灾警报电池在凌晨 2 点响起，上晚班时无法入睡，终于在早上 7 点告诉别人，他们说会有人来修。9 点 30 分到办公桌时，电池仍在吱吱作响。说会有人起床。我问她我什么时候需要睡觉，然后她终于要洗澡了，于是问了别人（她不打算洗澡，当时非常不高兴），然后从办公区回来，说他们很快就来。我不高兴就走了。客房服务人员拿着梯子告诉我她有电池可以换，还说今天没有维修。等什么？？？！！！！！总之，可怜的家伙，试图更换电池，我仍然没有睡觉或洗澡，而且必须在 4 小时后工作。电池不工作，我建议她耸耸肩说她不知道。我说你不能关掉它吗？她爬上梯子把它拿了下来。现在我确信没有火警警报是违反规定的，但我必须准备上班。哦，这确实让它停止了！对我来说肯定是一个可怕的夜晚。不会再住在这里了！ （原文） Fire alarm battery sounded off at 2 am no sleep working evening shift finally 7am got to tell someone they said someone would be up to fix it. Never came battery still chirping when to desk at 930 . Said some one would be up. I asked when I needed sleep and a shower made her finally ask someone (she wasn't going to) pretty upset at this point) comes back from office area and says they will be up shortly. Not happy i walked away. Housekeeping comes with ladder tells me she has a battery and will change it and says no maintenance was in today. Wait what???!!!!! Anyway poor thing trying to replace battery i still had no sleep or shower and had to work in 4 hours. The battery didnt work i suggested she shrugs and says she didnt know. I said cant you shut it off? She climbs back up the ladder and removes it. Now I am sure there are out of code not having a fire alarm but I had to prepare for work. Oh this did make it stop! Horrible night for me for sure. Won't stay here again!

（由 Google 翻译）前台那位对工作不太热情。很难说更多，但环境很好，房间里的气味不太好。真希望我能说得更好！哦，等等，早餐很棒，准备早餐的人也很棒。我没记住她的名字，但她非常细心！ （原文） Front desk person not really very excited about his job. Hard to say more but very nice area and not so great smells in the room. I wish I could say better things! Oh wait the breakfast was good and the person who attended to the prep was amazing. I did not get her name but she was very attentive!

（由 Google 翻译）很遗憾，我们这次入住体验非常糟糕。我们预订了一间无障碍客房，以便术后照顾亲属，方便前往医院。然而，房间根本没有准备好。 我们走进房间时，发现地上堆放着水桶、工具、油漆，还有一把椅子，显然是维修人员留下的。我询问房间是否真的准备好了，前台却说没问题，这些东西只是“不小心留下的”。这可不是个好兆头。 更糟糕的是，我们检查了浴室——无障碍淋浴座椅损坏了，淋浴设施本身似乎也缺乏维护，而且浴室里弥漫着一股难闻的气味，让人难以忍受。我再次联系前台，被告知经理不在，也没有其他无障碍客房空着。 对于一家理应提供安全、干净、无障碍住宿的酒店来说，这样的表现实在令人无法接受。 第二天早上，我多次要求与酒店管理层沟通，但都被告知他们没有空。即使我收到了短信，得知酒店条件很差，他们也从未联系过我；因此，他们根本没有采取任何措施来解决问题或弥补过失，这让原本就令人焦虑的处境雪上加霜。我不得不承担剩余几天的费用，并预订了附近另一家酒店，我强烈推荐这家酒店。 即便我拥有更高的会员等级，似乎也无济于事。 （原文） Unfortunately, our stay here was a huge disappointment. We booked a handicap-accessible room to be close to the hospital while caring for a relative after surgery, but the room was nowhere near ready for guests. When we walked in, there were buckets, tools, paint, and a chair left behind from maintenance work. I asked if the room was actually ready, but the front desk said it was fine and that the items were just “left by mistake.” Not a great start. Things got worse when we checked the bathroom — the handicap shower seat was damaged, the shower itself didn’t seem properly maintained, and there was a strong odor that made the bathroom unpleasant to use. When I went back to the front desk, I was told the manager wasn’t available and that no other accessible rooms were open. For a hotel that should be providing safe, clean, and accessible accommodations, this was really unacceptable. The next morning, I asked to speak with management several times. I was told they were not available to speak with directly. Even when I received the text and stated conditions were poor, I was never contacted; therefore, there was no real effort to fix the issues or make things right, which made an already stressful situation even harder. I had to eat the remaining cost of days and book another adjacent hotel which I highly recommend. Holding a higher member status didn’t seem to help ant this hotel either.

（由 Google 翻译）房间很棒，允许携带宠物，而且客户服务也非常好。不过，最棒的还是酒店提供的丰盛早餐。除非你想饿着肚子离开，否则绝对不会饿着肚子。 （原文） Nice rooms, pet friendly, and the customer service was great. The best thing though was the amazing breakfast that was offered. You absolutely could not walk away hungry unless you choose to.

（由 Google 翻译）这是我住过的最好的汉普顿酒店之一（我住过很多家）。这家酒店不仅环境优美，而且客户服务也非常棒。他们对我和我的狗狗都非常好。非常感谢。 （原文） This is one of the nicest Hampton Inns I have ever stayed at (And I have stayed at many). Not only was this a beautiful hotel, but the customer service is incredible. They treated me and my dog amazingly well. Thank you so much.

（由 Google 翻译）房间宽敞干净，配有吧台。床很舒服。泳池游泳还行。空调有点吵。我之前能上一次网，但掉线后就再也连不上了。尽管花了几个小时解决问题，还给前台打了电话，但还是没能再连上。我们当时是自驾游，不过如果有兴趣的话，酒店就在传奇赌场对面。酒店里有一个小湖，旁边有一条步道。酒店早餐比较普通，但还不错。我觉得工作人员很冷漠，对服务漠不关心。 （原文） Large, clean room with a wet bar. The bed was comfortable. Pool was OK for swimming. The air conditioner is a bit noisy. I was able to log onto the internet once and when I was dropped never was able to connect again. Despite hours of problem solving and a call to the front desk, I was never able to connect again. We were on a road trip, but for those interested the hotel is directly across the street from the Legends casino. There is a small lake with a walking path. Typical, but decent hotel breakfast. I found the staff indifferent and uninterested.

（由 Google 翻译）我总是找带热水浴缸的酒店，因为我背不好，热水浴缸​​有助于睡眠。希尔顿的APP和网站都把这家酒店带漂亮泳池和热水浴缸的照片弄丢了。我到酒店办理入住时，热水浴缸​​已经被填满了，还被水泥盖住了。这可不是一朝一夕就能完成的。请修复一下照片，因为这是虚假广告，而且我已经来不及退款了。 （原文） I always look for hotels with a hot tub as I have a bad back and it helps me sleep. Both the Hilton APP and the web site lost the photos of the hotel with a nice pool and hot tub. Arrive check in and the hot tube is filled out and covered up with concrete. This did not happen overnight. Fix your photos as it is false advertising and too late for me to get a refund.

（由 Google 翻译）位于小镇安静地段，价格实惠……房间有点老旧，墙壁也不隔音，但总体来说很舒适。 （原文） Affordable stay in the quiet part of town… the rooms are a bit dated and the walls aren’t soundproof but it’s comfortable overall.

（由 Google 翻译）酒店距离里诺机场 1 英里，提供免费班车，运行时间为凌晨 4 点至晚上 10 点。酒店的工作人员非常令人愉快。房间很好；舒适干净，但设施水平符合这个价位的预期。房间里有一个迷你冰箱和微波炉，如果你没有租车并订购 Door Dash（是的，这对于 Dasher 来说是一个超级方便的地方），这会很方便。街道噪音有点烦人，所以如果这会打扰您，只需要求一间不面向 Plumb 的房间即可。 （原文） The hotel is a mile from the Reno airport and has a free shuttle which runs from 4am-10pm. The hotel staff were very pleasant. The room was fine; comfortable and clean but the level of amenities expected at this price point. The room had a mini-frig and microwave which is handy if you don't have a rental car and order Door Dash (yes, this is a super easy spot for Dashers). The street noise was a bit irritating so if this is something that will bother you, simply ask for a room that doesn't face Plumb.

（由 Google 翻译）住宿体验很棒，房间干净，床也很舒服。早餐供应时间为6点到9点，但我早上9点05分就醒了，所以没去查看他们有没有遗漏什么。电话里他们问我们是否有保险公司（我们买了AAA），但抵达后什么都没问。不知道这有什么关系。总的来说，这次住宿体验很棒。 （原文） The stay was nice and the room was clean, along with comfy beds. Breakfast is from 6-9 but I woke up at 9:05am so I didn't bother to check if they left anything out or not. Over the phone we were asked if we had a certain insurance company we have AAA but upon arrival nothing was asked about it. Not sure why it mattered. Overall it was a good stay.

（由 Google 翻译）为了赶从里诺飞走，我们在这里住了一晚。入住非常顺利，没有任何问题。前台接待员非常热情周到。他们还提供延时停车服务，这很方便，因为我们要离开一周。房间很大很宽敞，虽然没有什么特别出彩的地方，但完全满足我们的需求。第二天早上4:30，我们去前台，接驳车司机已经准备好了。我们一分钟都没等。从酒店到机场大约5分钟车程，司机直接把我们送到了机场门口。到了机场，我男朋友说，我们得写个评价！所以就有了这篇评论。下次来里诺肯定还会住这里。 （原文） Stayed here for one night for a flight out of Reno. Check in was seamless, no problems at all. The front desk host was super helpful. They offered an extended park so that was nice to have as we will be gone for a week. The rooms were big and spacious, nothing extraordinary but sufficient enough for our needs. The next morning, we went to the front desk at 4:30am, the shuttle driver was ready to go. Didn’t make us wait even one minute. Drive from the hotel was about 5 minutes and he dropped us right at the door. When we got into the airport my boyfriend said, we need to do a review! So here I am. Definitely going to be staying here again when I come to town.

（由 Google 翻译）我们在里诺 Comfort Inn & Suites 的住宿非常愉快。对于一个较旧的房间来说，它非常干净，而且没有想象中那么过时，这是一个不错的惊喜。床很舒服，不像通常的混凝土汽车旅馆床那么硬，让您睡个好觉。唯一的缺点就是刚打开门的时候一股口香糖的味道扑鼻而来，有点重。 这家汽车旅馆出奇的安静，晚上没有敲击声或大声的噪音，可能是因为它位于城镇主要喧嚣之外的住宅区。这增加了宁静的体验。前台服务员马克不是特别热情，但效率很高，很快为我们办理了入住手续，并提供了清晰、简短的指示。 早餐是标准的酒店食物：炒鸡蛋、香肠馅饼、干麦片、迷你松饼、英式松饼、水果、煎饼、酸奶和各种果汁。没什么特别的，但是已经足够了。总体而言，这是舒适、简约住宿的不二之选。 （原文） Our stay at the Comfort Inn & Suites in Reno was quite pleasant. For an older room, it was extremely clean and not as outdated as expected, which was a nice surprise. The bed was very comfortable, not hard like the usual concrete motel beds, making for a great night’s sleep. The only downside was the overwhelming bubble-gum-like smell when we first opened the door, it was a bit much. The motel was surprisingly quiet, with no banging or loud noises during the night, likely due to its location in a more residential area outside the main hustle of town. This added to the restful experience. The front desk clerk, Mark, wasn’t particularly warm but was efficient, checking us in quickly and providing clear, brief instructions. Breakfast was the standard hotel fare: scrambled eggs, sausage patties, dry cereal, mini muffins, english muffins, fruit, pancakes, yogurt, and a selection of juices. Nothing extraordinary, but it was sufficient. Overall, a solid choice for a comfortable, no-frills stay.

（由 Google 翻译）我在其他Comfort Inns住过都挺好的，但这家的位置真让人失望。房间清洁得不太到位——地板上散落着瓶子，床上还有头发，床裙上还有污渍。我请求帮忙，却被告知客房服务已经走了。唯一值得安慰的是，他们帮忙疏通了马桶。每晚213美元，这简直让人无法接受，也远没有达到我对Comfort Inn的期望。 （原文） I’ve had good stays at other Comfort Inns, but this location was disappointing. The room wasn’t properly cleaned—bottles on the floor, hair on the bedding, and a stained bed skirt. When I asked for help, I was told housekeeping had already left. The only consolation was that they helped unclog the toilet. At $213 a night, this is completely unacceptable and nowhere near the standard I expect from Comfort Inn.

（由 Google 翻译）我为女儿预订了这间房间，直到她搬去的新住处准备好。她非常喜欢这里。她说工作人员非常友好热情，服务周到。房间干净整洁，环境清幽宁静。这里真是个很棒的住宿地点。她强烈推荐这里，因为这里也很安全。 （原文） I got this room for my daughter till the place where she was moving to was ready. She absolutely loved it there. She said the staff was very friendly and of service. The room was clean, peaceful and quiet. It was a great place to stay. She highly recommends this location for also being safe.

（由 Google 翻译）我于2025年10月17日入住了这家酒店。我查看银行账户时，他们通过Expedia从我的一个账户扣款，然后前台要求我出示银行卡，结果他们又从我的另一个支票账户扣款。今天（19日，星期日）我给他们打电话，说他们又扣了我两倍的费用。经理的回复简直太糟糕了，这就是使用Expedia的后果，我们不会退还另一笔费用。他根本不听我说什么，就好像他受过训练，照本宣科似的，所以这应该不是他们第二次从其他旅客那里扣钱了。绝对不要住在这里。 （原文） I stayed there on Oct 17th 2025. When I looked at my banking accounts they charged my one account through Expedia and than at the front desk asked for my card and I'd and thats when they charged me again from my other checking account. Called them today Sunday the 19th and told them the doubled charged me. Managers reply was basically to bad thats what you get for using Expedia and we will not be refunding you the other charge. He didn't even want to listen to anything I had to say it was as if he was trained to read from a script so this probably wasn't the 2st time they stored money from other travelers. Definitely don't stay here.

（由 Google 翻译）我和妻子最近住在里诺的Homewood Suites酒店。我们想表扬一下前台的Christian和经理Cameron，他们服务周到，堪称典范！我们非常感谢他们“全力以赴”的态度。晚上8点，我们的电视无法播放ESPN，Cameron花了一个小时试图弄清楚发生了什么！他确定是电视的问题，就把旧电视拆下来，换了一台能正常播放的。当时已经很晚了，他本来可以轻易放过我们，但他还是选择帮助我们。感谢你们的优质服务！ （原文） My wife & I recently stayed at the Homewood Suites in Reno. We wanted to recognize Christian at the front deck & Cameron the manager for their exemplary service! We really appreciated their “can do” attitude. When our TV would not show ESPN Cameron spent an hour trying yo figure out what was going on at 8:00 PM! He determined it was the TV & removed the old TV & replaced it with one that worked properly. It would have been easy for him to blow us off since it was so late but he chose to help us. Thanks for the great service!

（由 Google 翻译）绝对不推荐这家酒店，在我看来管理非常糟糕。员工尽力了，但感觉人手不足，物资匮乏，而且维护也很差。墙壁很薄，床也超级不舒服，所以别指望在这里睡个好觉。我其实在Extended Stay America住得更好，那家酒店也很破旧，所以它不应该比希尔顿好到哪里去🤷‍♂️。 （原文） Definitely wouldn't recommend this hotel, very poorly run imo, staff do their best but seems understaffed and undersupplied, in addition to being poorly maintained. Walls are very thin and the beds are super uncomfortable so don't expect a decent night's sleep here. I actually had a much better time at Extended Stay America, which is a pretty janky hotel so it shouldn't be surpassing a Hilton 🤷‍♂️.

（由 Google 翻译）现在就住在这里。酒店本身很不错，装修一新，而且很干净。单间特大床套房对一个人来说非常宽敞。特别要感谢前台的Ava。泳池维修期间出现了短暂的水质问题，她出色地处理了客人的问题和棘手的客人。尽管如此，她还是特意来我家办理入住手续，客户服务非常棒！ （原文） Currently staying here now. The hotel itself is nice, updated, and clean. The studio king suite is huge for one person. A big shoutout to Ava at the front desk. There was a brief water issue while the pool was being worked on and she was doing a great job handling questions and difficult guests. She also made it a point to check in on my stay despite all of that, excellent customer service!

（由 Google 翻译）我们很喜欢Homewood Suites酒店，旅行时如果条件允许，我们都会选择入住不同的分店。这家酒店的位置还不错，但离餐饮场所有点远，需要开车而不是步行。我们的房间一如既往地很棒，不过我们楼上的房间住着一群野牛。早餐很普通。我只是希望所有酒店都能提供猪肉以外的肉类选择。现在不是每个人都吃猪肉了。只是个建议💡。那天早上的鸡蛋煎糊了，而且有点稀。我们这次是为期两周的公路旅行，吃过很多酒店的早餐。就上面提到的情况来看，这家酒店的早餐略低于平均水平。 （原文） We love Homewood Suites and stay at various ones if available in our travels. This location isn't bad, but far enough away from food dining options meaning a car ride is necessary as opposed to a walk. Our room was amazing as usual, but we did have a heard of buffalo staying in the room above us. Breakfast was standard fare. I just wish all hotels had a alternative option to pork-based meats. Not everyone eats pork now days. Just an idea 💡. Eggs were scorched this particular morning, and yet slightly watery. We were on a 2 week road trip and had many hotel breakfasts. This particular one was slightly below average for the comments made above.

（由 Google 翻译）员工和服务都需要培训。钥匙坏了，水不热，客房服务人员无视“请勿打扰”的标志。最糟糕的是，当我联系前台时，他们根本不在乎。我已经是希尔顿的钻石会员十年了。虽然他们的服务总体上越来越差，但这次的服务体验尤其糟糕。 （原文） Staff and service need training. Keys don't work, water is not hot, housekeeping ignores "do not disturb" signs. Worst, when I approached the front desk person, they couldn't care less. I've been a diamond member of Hilton for 10 years. While their service is worsening overall, this service experience was particularly poor.

（由 Google 翻译）我只能说，还是另找地方住吧。这是我住过的最差的酒店，而且也别抱怨了，因为根本就没什么改进。噪音大到令人难以置信。水疗中心关门了。饮水机坏了。网速很慢。我之前被告知客房服务人员会隔天来，但入住7天，我一次也没见到他们。我去前台拿咖啡包，洗衣服的时候自己洗毛巾。我从来没有这么开心地结束假期。 （原文） All I can say is stay anywhere else. This was the worst hotel I have EVER stayed at and don't bother complaining because nothing will be done. The noise level is crazy. The spa was closed. The water dispenser was broken. Internet is slow. I was told house keeping would come every other day and I did not see them ONCE over my 7 day stay. I went to the front desk for coffee pods and washed my own towels when I did my personal laundry. I have never been so happy to LEAVE from a vacation.

（由 Google 翻译）我们一到这里，情况就急转直下。前台告诉我们他们的网络断了，也不知道什么时候才能恢复，所以他不得不亲自带我们去房间开门。我们出去了几个小时回来，他又得亲自带我们去房间开门。电视/有线电视信号差得要命，根本看不了。第二天早上吃早餐，他们摆出了麦片，但是标签贴错了。我把麦片拿给负责早餐的女士，她只说了句“我知道”，然后就几乎没理我，直接走开了。她去垃圾桶附近收脏盘子的时候，竟然直接把盘子摔在一起……这酒店的员工需要重新培训！以后再也不会来了。 （原文） We arrived here and immediately things went south. The front desk told us that their "network" was down and didn't know when it will be back on, so he had to walk us to our room to open our door. We left to go out a couple hours and returning, again he had to walk us to our room to open the door. The tv/cable was AWFUL. Couldn't watch any TV. Then the next morning for breakfast, they put out cereals BUT with wrong labels, I brought it to the lady working the area and she said "I know " and pretty much ignored me and walked away. She went to get the dirty dishes near the trash cans and she just slamming the dishes together....need to retrain the staff! Won't be returning.

（由 Google 翻译）入住手续简单快捷。我很喜欢房间，但沙发床有点小瑕疵，不过曾孙女睡得还不错。早餐种类不多。孙女们想吃华夫饼，但没有，松饼也吃光了。饼干和肉汁还不错，还有炒鸡蛋。 （原文） The checking was easy and fast. I loved the room, but the sofa bed left a lot to desire, but the great granddaughter slept okay. Breakfast didn't have much to offer. The granddaughters wanted waffles, and they didn't have that, and the muffins were all gone. Biscuits and gravy were good, along with the scrambled eggs.

（由 Google 翻译）我入住期间，工作人员竭尽全力营造轻松愉快的棒球比赛氛围。升级后的WiFi网络流畅，玩在线游戏非常顺畅。每次入住，工作人员都非常友好，房间也总是很干净。而且酒店位置便利，离我需要去的地方都很近，非常方便。只要有空房，我都会尽量选择入住。 床超级舒服，没有任何可以挑剔的地方。 （原文） Staff went above and beyond to make a chill night for the baseball game when I stayed here. Got the upgraded WiFi ran my online games smooth. Staff is friendly and everything is clean every time I stay here. Also close to everywhere I need to be which is nice. Try to stay here whenever they have availability. Bed was super comfortable no complaints at all from me.

（由 Google 翻译）我经常去里诺出差。这是我第一次住这家酒店。服务很友好，总体来说住得很愉快。但是，房间里的空调不太好用，上一位住客留下了一些小垃圾，马桶底部漏水，水流到地板上。我预订的时候，这家酒店是该地区性价比较高的酒店之一。不过，除非附近没有其他万豪、希尔顿或洲际酒店集团旗下的酒店，否则我可能不会再住这里了。 （原文） I travel to Reno often for work. This was my first time staying at this hotel. The service was friendly and overall a pleasant stay. However, the AC in the room wasn’t working well, there was small trash left over from the last occupant, and the toilet was leaking around the base and onto the floor. This was one of the better-value hotels in the area when I booked. However, I probably won’t stay here again unless there were no other options with nearby Marriott, Hilton, or IHG brand hotels.

（由 Google 翻译）这家酒店在里诺的位置真是绝佳。它远离里诺市中心，地处80号州际公路旁，地理位置优越。即使深夜，服务也依然出色，为我们提供帮助的员工也非常友好！房间非常舒适，空间宽敞，可以容纳两人分床入住。早餐也很不错，非常贴心。 （原文） The location of this hotel really is ideal in Reno. It’s away from downtown Reno and is in a good area right off of I-80. The service was good even late at night and the employees that helped us were very friendly! The room was very comfortable and had ample space for two people in separate beds. The breakfast was also nice to have and was a good addition.

（由 Google 翻译）一分价钱一分货。这是一家简陋的酒店，距离市中心7英里不远。我订了一间套房，里面有一张全尺寸床和一张可伸缩的沙发床，还有一台小冰箱和微波炉，以及一台简单的咖啡机。选择这家酒店的原因在于它对动物友好，而且我当时时间很紧。 （原文） You pay for what you gets .it is a humble hotel ,not too far away from downtown 7 Miles. I got a suite ,one full size bed and retractable bed as a sofa , a small refrigerator and microwave ,plus a simple coffee maker. The reason for choosing this hotel ,animals friendly ,and I was in a hurry.

（由 Google 翻译）我在这里住过四五次。可惜的是，我们8月9日最后一次预订出了问题。我们订的房间比平时贵，391美元，因为我们22岁的孙子要和我们一起住。结果很不巧，我女儿在加州大学洛杉矶分校做了紧急手术，我们接上孙子就往相反的方向走，心想这很可能是孙子、我和我丈夫最后一次见到她了。预订前几天，我给酒店打了三四次电话，想寻求帮助，但酒店员工不予理睬。回到家后，我要求酒店退还房费或给我下次住宿的抵用金。酒店拒绝了。我们一家人几乎度过了两周的地狱般的生活，一直担心女儿能否挺过来。谢天谢地，她活了下来，但她的康复时间至少需要三个月。他们对顾客毫无同情心，我们对他们对待我们的方式非常失望。 （原文） I have stayed here 4-5 times. Unfortunately our last booking on Aug 9 was a problem. We had booked a more expensive room than normal, $391 because our 22 yr grandson was going to be with us. Unfortunately my daughter had emergency surgery at UCLA and we picked up our grandson and headed the opposite way knowing my grandson and my husband and I may be seeing her for the last time. I called the hotel 3-4 times days before our reservation and tried to get some help on this but the staff was not interested. When we arrive back home I asked the hotel to please refund our room or give me a credit for a future stay. The answer was NO. Our family basically had 2 weeks of hell worrying if our daughter would make it. Thank God she lived but her recovery time is at least 3 months. They have no compassion for their customers and we are so disappointed in the way they treated us.

（由 Google 翻译）我的车在酒店停车场被人偷了。然后，一位工作人员冲我大喊大叫，让我很不舒服。这家酒店的客人安全简直就是个笑话。我常年出差，住过几百家万豪酒店，但这是迄今为止我经历过的最糟糕、最不舒服的一次。 短期内不会再来了。 （原文） My car was broken into overnight in the hotel parking lot. Then I had a disturbing moment with a staff member yelling at me. Guest safety is a complete joke at this property. I travel year round for work and have stayed in hundreds of Marriott hotels but, this is by far the worst and most uncomfortable stay I have ever had. Will not be returning anytime soon.

（由 Google 翻译）Kasa 酒​​店位于 Very Loud 街。底层与人行道/街道之间没有墙隔开。这会带来安全隐患，因为任何人都可能走到你的窗户前。房间也很暗，卧室和客厅的灯光都不够。礼宾服务很周到，清洁人员也很友好。厨房设施齐全，也很漂亮。我住在内层单元，这些问题可能有所不同，但这就是我的住宿体验。最后我换了另一家酒店。 （原文） Kasa is on Very Loud street. There is no wall to separate the bottom floor from the sidewalk/street. This creates a safety concern as anyone can walk up to your window. The room was also very dark and there was not enough lighting in either the bedroom or the living room. The concierge service was nice and the cleaning staff was nice. The kitchen was full size and nice. I could see being on an inner unit and some of these issues could be different, but this is how my stay went. I ended up moving to a different hotel.

（由 Google 翻译）住得很棒！没什么可抱怨的！厨房设施齐全，配有不锈钢电器和洗衣机烘干机。房间非常干净，大楼很容易找到方向。有两个门，可能会让人混淆，所以一定要阅读方向指示，选择正确的门。 （原文） great stay! no complaints! full kitchen with stainless steel appliances+washer dryer. room was very clean and building was easy to navigate. it can be confusing with the 2 gates so make sure you read the directional instructions and go to the right one.

（由 Google 翻译）在这里住了三个月。刚到的时候，房间很脏。我老婆几乎把所有东西都打扫了一遍。浴缸排水管堵了，拔出一大坨头发。沙发后面也脏得要命。地毯脏得要命。现在终于把房间打理得如我们所愿了。设施也很棒。我们就在弗吉尼亚大道上，所以交通很吵，不过睡觉的时候也习惯了。总的来说，这地方不错。周末租客很多，但大家都很友好。我们把车停在有顶棚的地方，感觉很好。 （原文） Staying here 3 months. Place was disgusting upon arrival. My wife literally cleaned everything again. Bath tub drain was clogged and pulled out huge hunks of hair. Behind couch disgusting. Rug was beyond filthy. Got place the way we want it now. Amenities are very nice. We are right on the Virginia ave so traffic loud but got used to it sleeping. Overall nice place. Weekends fill up with renters but people are nice. Park our car under roof so that is nice.

（由 Google 翻译）设施超赞。超级干净，出行方便。第一次入住的时候有点困惑，但我想那只是我的问题。在酒店遇到的每个人都非常友善。我出差，每个季度都会去里诺一两次，Kasa Archive 绝对是我以后唯一的选择。谢谢 Kasa！！！ （原文） Incredible facility. Extremely clean and convenient. Getting in the first time was a little confusing but I think that was a me problem. Everyone I encountered on the property was extremely kind. I travel for work and am in Reno 1-2 times per quarter and Kasa Archive will 100% be the only place I stay moving forward. Thank you Kasa!!!

（由 Google 翻译）我的房间很吵，窗帘根本挡不住路灯。没有前台，所以所有事情都得通过“虚拟客服”来处理。我要求换房间，结果你以为我要求了个奇迹。他们甚至都没告诉我还有没有其他空房，只是不停地重复“房间选择取决于空房情况等等”，却没有提供任何实际帮助。我被困在一个糟糕的房间里，这绝对不是我想要的旅行。房间本身还不错，只是过往车辆和路过我窗边的人的谈话声有点吵，窗外的光线也很棒。 （原文） My room was loud and the curtains did not keep out the street lights. There is no front desk, so you have to do everything through the “virtual agent”. I requested a room change but you would have thought I’d asked a miracle to be performed. They never even told me if they had other rooms available, just kept repeating that “room selection is based on availability etc etc.” but no actual help. I’m stuck with a terrible room and this definitely is not the trip I had in mind. The room itself Is fine, it’s just loud from passing cars and the conversations of people walking by my window which is so great. And the light pouring in is great too.

（由 Google 翻译）Kasa Archive 位于市中心南部新建的 RED（里诺体验区）。地理位置优越，步行即可到达电影院和里诺公共市场。这里大约有 7 栋公寓楼，Kasa 拥有自己的楼盘，提供短期和中期租赁，其他楼盘提供长期租赁，以及一些带 Landing 的地铁服务。整个小区都是全新的，配备了全新的家具、电器和家居用品，楼下两栋楼还有一个很棒的健身房和游泳池。如果您在这里住宿，可以通过 Kasa 的网站咨询表格联系他们，您可能会得到更优惠的价格。 不过，床单很便宜，是塑料超细纤维床单，盖在塑料床垫套上。住两晚还可以，但住久了就会不舒服、闷热、出汗。我问 Kasa 有没有棉质床单，他们说没有。如果他们不提高睡眠质量，这可能是他们的败笔。 此外，虽然 RED 网站宣称提供现场维护，但 Kasa Archive 楼里却没有。我入住10天期间，电梯出了3次故障，由于没有现场维修，所以直到第二天才恢复。有人在电梯里呕吐，虽然我一看到就报告了（真恶心！！），但直到第二天才有人清理。酒店还停电了两次，每次持续5到10分钟——没什么大不了的，只是导致无线网络（和电视）直到第二天都无法使用。酒店没有赔偿，而且拒绝了我的延迟退房请求。 如果他们把床单升级成棉质的，并在塑料床单上再加一个棉质床垫套，我才会再次入住。这家酒店价格不菲，他们的床单也不应该便宜。 （原文） Kasa Archive is in the new RED (Reno Experience District), in southern mid-town. It's a great location, walking distance to movies and Reno Public Market. There are approximately 7 apartment buildings, and Kasa has its own building with short-term and medium-term rentals, and the other buildings have long-term rentals plus some MTRs with Landing. The entire complex is new, with new furniture, appliances, and housewares, plus a nice gym and pool 2 buildings down. If staying here, contact Kasa via their website inquiry form and you might get a better deal. That said, the sheetsare cheap, plastic microfiber placed over a plastic mattress protector. That might be ok for 2 nights but makes for an uncomfortable, hot, and sweaty longer stay. I asked Kasa for cotton sheets and they said they didn't have any. If they don't step up their sleep game, this might be their downfall. Moreover, though the RED website boasts on-site maintenance, there's none in the Kasa Archive building. The elevator went out 3 times during my 10 day stay and since there was no on-site maintenance, was out until the next day. Someone vomited in the elevator, and though I reported it as soon as I saw it (gross!!), it wasn't cleaned until the next day. There were 2 power outages that lasted 5 to 10 minutes each - no big deal, except it knocked out the wifi (and TV) until the next day. No compensation offered, and they refused my request for a late checkout. I would only stay here again if they upgrade their sheets to cotton and put a cotton mattress protector on top of the plastic one. This is not a cheap place, and their sheets shouldn't be cheap, either.

（由 Google 翻译）2025年7月29日至8月4日是我们的棒球锦标赛假期……第一天，儿子去了泳池区，保安告诉他不能用，否则会被逮捕……我们和他以及管理层对峙，觉得这是种族歧视……儿子没去泳池区，因为他害怕……而且据我了解，那里住着租客，他们白天工作或睡觉。没能和球队的家人一起出去玩。我们的手机一直被轰炸，我们在太浩湖的时候，我真的笑得前仰后合。对我儿子和其他和我们一起的人而言，这是非常难过的经历。 （原文） July 29 thru Aug 4 2025 was our Baseball Tournament Vacation...first day son heads out to the pool area and security tells him he can't use the pool or he would be arrested...we confronted him and management and we feel it was racial profiling...son did not go to the pool area cause he was scared ...and there are tenants living there which I understand , they work or sleep during the day . Couldn't hang out with teams family members. Our phones were constantly being blasted , while we were in Lake Tahoe i was literally laughing . Very sad experience for my son and others that joined us .

（由 Google 翻译）最可爱的小型翻新汽车旅馆，位于里诺市中心。地理位置优越。我比正常入住时间晚到了，他们通过短信非常热情地帮我安排了停车位。他们使用键盘开门，比传统的房卡好用多了。我建议支付10美元的停车费，因为它就在酒店内，位置非常方便。房间简约、干净、舒适。他们提供茶和咖啡，还有一个可爱的小电水壶。他们还提供玻璃水壶和瓶装水，以及价格合理的迷你吧。在我拍的照片里，你会发现少了一些东西😀。我很喜欢一瓶水和一块安第斯薄荷巧克力，以及几乎所有的茶和咖啡。我百分之百推荐入住这里，以后还会预订。 （原文） Cutest little renovated motel. Heart of midtown Reno. Excellent location. I got in after the regular check in times and they were very accommodating via text and even saved me a parking space. They have key pad entry which is so much better than traditional key cards. I would advise paying for $10 parking because it is very conveniently located on site. The rooms are minimalist, clean and very comfortable. They offer tea and coffee with a cute little electric water teapot. They also supply water in a glass carafe as well as a bottle to purchase alongside reasonably priced mini bar. In the pictures I took you will see there are a couple things missing 😀. I enjoyed a bottle of water and an Andes mint bar and nearly all the tea and coffee. I would 100% recommend staying here and will book for future stays.

（由 Google 翻译）我在这里总是玩得很开心。地理位置非常中心。工作人员总是乐于助人，态度友好。我最喜欢这里的桑拿俱乐部。这里有室内和室外桑拿房，淋浴间可以用冷水冲洗。你得承认，没有其他地方提供房车桑拿，我认为这非常独特，超级干净，步行距离内有很多餐厅，包括咖啡馆。另一个不错的选择是他们有特斯拉充电器，我们每次从拉斯维加斯来里诺都会再去一次。强烈推荐他们，桑拿房里还提供美味的薄荷茶，每天只需19美元。没有什么比这更能放松身心、恢复活力了。 （原文） I always have a great time here. Location is very centralized. staff is always helpful and friendly. My absolute favorite feature of this location is the sauna club. There’s an indoor and outdoor version with showers that you can cold plunge rinse off. You have to admit there’s no other place that offers a RV sauna option I think that’s very unique super clean and tons of restaurants in walking distance, including coffee shops another nice feature is they have the Tesla chargers it’s always a repeat for when we are here in Reno from Vegas. Highly recommend them enjoy the nice mint tea that is offered in the sauna room as well for only $19 a day. You can’t beat that for a little relax, recharge revive situation.

（由 Google 翻译）我们在Best Bet酒店住得很愉快！房间装修精美，非常干净。唯一的小抱怨是外面隔音效果不好。市中心正在举办老爷车展，所以大部分时间都充斥着呼啸而过的汽车轰鸣声，让人难以入睡。入住时他们就告知了我们这一点，并提供了耳塞，所以他们尽力了，但噪音还是很大。不过酒店的位置很棒，我一定会再次入住！ （原文） We had a nice stay at Best Bet! The rooms were nicely updated and very clean. Our only complaint was the lack of sound barrier from outside. There was a classic car show happening downtown so the loud sounds of revving cars driving by throughout the majority of the night made it difficult to get good sleep. We were made aware of this at check-in and they provided ear plugs so they definitely did the best they could, but it was still quite loud. The location of the hotel was great though and I would definitely stay here again!

（由 Google 翻译）这是一家装修精美的汽车旅馆。对细节的关注非常到位。房间一尘不染，床超级舒服。步行即可轻松抵达河滨步道区，汽车旅馆附近有很多餐厅、酒吧和咖啡馆。下次我们路过里诺时一定会再来。 （原文） This is a beautifully renovated motor lodge. The attention to detail was spot on. The room was spotless and the bed was super comfortable. It was an easy walk to the Riverwalk area and there were lots of restaurants, bars, and coffee shops close to the motel. We'll definitely be back next time we come through Reno.

（由 Google 翻译）里诺的绝佳住宿！这里非常适合步行前往餐厅和一些有趣的酒吧，偶尔还会有现场音乐表演。房间很宽敞，桑拿房也值得写信推荐！我睡得很好——床很舒服。 （原文） Great place to stay in Reno! The area is perfect for walking to restaurants and some fun bars with live music every once in a while. The rooms were spacious and the sauna is worthy of writing home about! I slept so well - the beds were comfy.

（由 Google 翻译）我们在这里度过了炎热的八月之夜。地理位置非常便利。步行即可到达许多购物场所和餐厅，但我们骑自行车出行，方便前往各个赌场。床和枕头都超级舒服。我很喜欢他们允许携带宠物入住的客房，我可以带我的狗狗入住。我一定会再次入住这里。 （原文） We stayed here for Hot August Nights. The location is so convenient. There's plenty to do for shopping and restaurants in walking distance, but we took our bikes so that we could easily ride to the different casinos. The bed and the pillows were amazingly comfortable. I love that they have pet friendly rooms and I was able to bring my dog. Would definitely stay here again.

（由 Google 翻译）里诺一家很棒的小旅馆！这里地处繁华地段，但老板人超级好，帮我办理了深夜入住，非常快捷高效，没有任何麻烦。房间非常干净舒适。停车场就在小院子里，非常方便。如此优质的住宿，价格如此公道！我还会再来。推荐里诺这家经济实惠的汽车旅馆。谢谢！ （原文） A great little place to stay in Reno! It’s a busy place in a busy area and the folks that run it are super-cool and was able to handle me checking in late at night super slick, efficient, no hassle. Room was very clean and comfortable. Parking is within tiny courtyard, so convenient. Such a fair price for quality lodgings! I will stay there again. Recommend for no frills motel in Reno. Thanks!

（由 Google 翻译）只有一个困难的入口。 车库顶部正在腐烂，几乎要塌陷。办公室在中午关闭，邮箱里塞满了看起来像账单的东西。旧公寓改造成“度假村”。 （原文） Only one difficult entrance. Top of carport is rotting and almost falling in. Office was closed at midday and mailbox was over flowing with what looks like bills. Old apartments converted into 'Resort'.

（由 Google 翻译）我和我的家人最近在湖岭俱乐部度假村住了一个星期。 公寓非常干净，场地维护得很好。 三代人都非常享受我们的住宿。孩子们特别喜欢游泳池，救生员的存在是一个额外的好处。尽管毗邻的公寓里还有其他客人，但我们没有听到他们发出任何噪音。 罗克珊（Roxanne）信息丰富、友善且乐于助人。合作愉快。 当我们返回里诺时，我们会再次留在这里。 （原文） My family and I recently stayed at Club Lakeridge Resort for a week. The condo was very clean and the grounds were well maintained. All three generations thoroughly enjoyed our stay; the kids especially liked the pool and the presence of lifeguards was a bonus. Though there were other guests in the adjoining condos, we did not hear any noise from any of them. Roxanne was very informative, friendly, and accommodating; a pleasure to work with. We will stay here again when we return to Reno.

（由 Google 翻译）这些公寓太贵了。他们有很多隐藏费用。比如每月 100 美元，在你家门口捡垃圾 即使你不使用这项服务，你也必须支付抢劫的费用。 单位没有空调，等了 2 个月才修好，但仍然没有修好，维护需要几个月的时间才能修好，如果不是更多的话，但是 1400.00 美元的价格远远超出了一切，一切都很旧。 永远不要在这里租房子。 （原文） These apartments are way too expensive. They have a lot of hidden fees. Like $100.00 a month to pick up garbage at your door Even if you don't use the service you have to pay robbery is what it is. No air conditioning in unit waiting 2 months to have it fixed still not fixed the maintenance takes months for them to fix if not more but for $1400.00 way over priced everything is old. Never rent here.

（由 Google 翻译）公寓较旧，但干净整洁，位置非常好。 厨房设施齐全，床很舒服，入住和退房都很方便。 主卧室配有洗衣机和烘干机、壁炉、电视。 （原文） Older condo, but nice and clean, very good 👍 location. Nicely stocked kitchen, comfortable beds, easy check in and out. With washer and dryer, fireplace, TV in master bedroom.

（由 Google 翻译）这是一套非常大的两居室公寓。但它有点破旧，停车场有很大的坑洞。如果您需要空间，请预订。如果你想要更多魅力 - 不要 （原文） It’s a very large 2 bedroom apartment. But it’s a bit run down and the parking lot has massive pot holes. If you need the space- book it. If you want more glamour - don’t

（由 Google 翻译）公寓楼的导航很混乱。俱乐部有一个漂亮的网球场，是我在里诺见过的最好的网球场之一，还有一个小型篮球区。这个地方宁静祥和，是闲逛的好地方。我去拜访了一位住在附近的朋友。 （原文） The navigation of the apartment complex is confusing. The club had a nice tennis court, one of the nicest ive seen in reno and there was small basketball area. The place is serene and quiet, nice place to hang out. Visited a friend who lived in the area

（由 Google 翻译）客服太差了。我因为紧急情况需要更改行程日期（4晚住宿）。结果被绕了一大圈。没人接，还说需要联系其他人。最后他们说我不能更改行程日期，因为行程“不退款”。我本来不是想退款，只是想改日期，然后住同一家酒店。服务太差了，我再也不会住这家酒店了，我建议大家把钱花在真正关心顾客的商家身上。 （原文） The customer service is terrible. I needed to change the dates (4 night stay) of my trip for an emergency. I got a huge run around. No one would give me an answer and told me I needed to speak with someone else. Finally the decision was made that I could not change the dates of my trip because the trip is "non refundable". I wasn't looking for a refund, I was looking to move the dates and stay in the same hotel. Terrible service, I will never stay in this hotel and recommend people give their money to a business that actually cares about their customers.

（由 Google 翻译）这是旧的里诺拱门……一侧它被称为“世界上最小的城市”，但另一侧看起来更完整！！……是的，它和新的一样是双面的！ （原文） It's the old Reno Arch.. on one side it claims to be "est little city in the world" but the otherside is looking more complete!! .. yes it's dual sided just like the new one!

（由 Google 翻译）拱门很酷。我希望它被点亮，但我们白天在那里。 街上几乎没有人。周围坐着很多无家可归的人 （原文） The arch was cool. I wish it was lit up but we were there during the day. There was barely anyone on the streets. A lot of homeless people sitting around

（由 Google 翻译）这个拱门不如新拱门华丽。灯光让我感觉有点孤单，因为那里只有一座拱门。这片区域没有灯光。 （原文） This Arch is not as fancy as the new one. The light made me feel a little lonely because there was just an arch. This area was not lit up.

（由 Google 翻译）精彩的集市，有烟花和很棒的乐队......还有优质的食品、服装和工艺品免费娱乐 （原文） Fantastic fair with fireworks and great bands....also quality food and clothing and crafts FREE ENTERTAINMENT

（由 Google 翻译）老里诺拱门——捕捉“最大小城市”精神的最佳地点！ （原文） The Old Reno Arch — best place to capture the spirit of the Biggest Little City!

（由 Google 翻译）很容易找到。但拍照却不那么容易。 （原文） Easy to find. Not as easy to get pictures.

（由 Google 翻译）交通便利，值得拍照留念 （原文） It's simple to get to and a landmark worthy of a picture

（由 Google 翻译）我很喜欢带女儿去参加热气球比赛。适合全家一起参加，虽然活动本身免费，但里面的东西有点贵。不过现在好像什么都贵。不过这活动还是挺有意思的！今年我们还去了龙灯节。我以前从来没去过，但真的太棒了！我和女儿、父母玩得很开心。人很多，停车也很糟糕，不过有班车从活动现场一直开到最后一个停车场，所以感觉很棒👌！ （原文） The balloon races is an event I loved taking my daughter to. Family friendly, things are a bit pricey even though the event itself is free. But it seems like everything is pricey these days. Still a fun event! We also went to the Dragon Lights this year. I'd never been before, but it was amazing! My daughter, my parents and I had a wonderful time. Lots of people and parking was terrible, but there is a shuttle that goes from the front of the event all the way out to the last parking lot, so that was awesome 👌!

（由 Google 翻译）这是里诺最大的公园之一，确实适合每个人。公园干净、维护良好，并提供多个停车场和干净的浴室。您会发现有顶棚的用餐区、野餐桌、养着海龟和鸭子的池塘、马蹄坑，甚至还有排球场。维护良好的人行道旁设有健身场和健身站，非常适合保持活力。这里有一个植物园、三个游乐场、一个大型狗狗公园和全年举办的活动，是探索和享受的完美场所！ （原文） This is one of the largest parks in Reno, and it truly has something for everyone. The park is clean, well-maintained, and offers several parking lots and clean bathrooms throughout. You’ll find covered eating areas, picnic tables, a pond with turtles and ducks, horseshoe pits, and even a volleyball court. The fitness court and workout stations along the well-kept walkways make it great for staying active. With a botanical garden, three playgrounds, a large dog park, and year-round events, it’s a perfect spot to explore and enjoy!

（由 Google 翻译）即使在冬天，这也是一次美丽的访问。博物馆太棒了！我将不得不回来花更多的时间。有太多值得学习和看到的东西。照片不适合这个地方，正义！我没有发布博物馆的照片，因为空气不想破坏这个惊喜。一定要去看看，不是一般的公园博物馆。还有龙！！工作人员热情、友善、愿意帮助教学。 （原文） It was a beautiful visit even in the winter. The museum is amazing! I will have to come back to spend more time. There is so much to learn and see. Photos don't do this place, Justice! I didn't post photos of the museum because air didn't want to ruin the surprise. Definitely check it out, not your average park museum. There are also dragons!! The staff is passionate, friendly, and willing to help teach.

（由 Google 翻译）美丽的地方。垃圾清理工作需要加大力度。所有垃圾箱都堆满了垃圾，有些垃圾甚至流进了水里。 （原文） Beautiful place. More effort needs to be put towards garbage pickup. All the bins were overflowing with some trash making its way to the water.

（由 Google 翻译）气球比赛总是很有趣。最好凌晨3点前到场，早点吃甜甜圈和咖啡。 （原文） The Ballon races is always a fun event. Best to arrive by 3am and get your donuts and coffee early.

（由 Google 翻译）以海底世界为主题的龙形灯光秀是度过秋夜的好去处。还有很多互动展品。 （原文） Dragon lights with the under the sea theme was a great way to spend a fall evening. Lots of interactive exhibits.

（由 Google 翻译）这个公园是里诺的标志性场所。我在这里出生长大，对这里有着太多美好的回忆。我喜欢这里举办的各种活动，孩子们也很喜欢这里。这里也是散步的好去处。之所以只给三星，是因为这里开始散发异味，而且卫生间的状况令人无法接受。普通的卫生间总是关闭，移动厕所也管理得极其糟糕。所有移动厕所都爆满，而且厕纸和卫生用品都用完了。 今天，我看到一个大约6岁的小女孩因为肚子疼得厉害，急着上厕所而痛苦地尖叫，真是令人心碎。身为母亲的我对此感到非常愤怒。由于我之前提到的原因，她不敢使用移动厕所，而且她也没有其他选择。这简直是里诺的耻辱！我们必须为这些来这里玩耍的家庭和孩子们提供更好的服务。 （原文） This park is a staple or Reno. Having been born and raised here, I have so many memories from this place. I love the events that take place here and the parks are fun for the kids. It's also a nice place to walk. The reason for 3 stars is because it's really starting to smell and the bathroom situation is unexceptable. The regular bathrooms are always closed and the portable restrooms are extremely unmanaged. They were all full to the brim and out of toilet paper and sanitation. Today, it was heartbreaking to see a little girl about 6 years old screaming in pain because she needed to go potty so badly that her tummy was hurting. The mommy side of me is pissed by this. She was too scared to use the portable restroom for reasons I previously stated and she had no other options. This is UNEXCEPTABLE Reno. We need to do better for these families and children that come here to play.

（由 Google 翻译）我不是本地人，只是来这里玩了几个星期。早午餐自助餐很棒，但任何饮料至少都要$$$！他们的店面非常干净！员工们非常友好，熟悉自己的工作，并且乐于助人，100% 乐意为您服务。一定要去“现金出纳处”领取一张玩家卡！这5分钟绝对值得！5美元的自动免费游戏！ 到处都有老虎机！还有多个酒吧区。餐厅很棒！食物也很棒！各种美食24小时供应！ 有很多免费停车位！ 快来看看吧！ （原文） I'm not a native local, just visiting for few weeks. Excellent brunch buffet, but any beverage is at least $$$! They have a very CLEAN ESTABLISHMENT! The employees are very friendly, know their jobs, are willing to assist u 100% Be sure to go to the "cash cage" & get a PLAYER'S CARD! It's worth the 5 minutes! $5.00 automatic Free play! Slots are everywhere! Multiple bar area's. Restaurant is great! Food is good! All types of food served 24 hours! Lots of Free parking! Check it out!

（由 Google 翻译）我每个周末都来这里吃早餐，今天的女服务员 Luyen 非常好，她一直给我的咖啡杯加满，我很喜欢咖啡，她非常细心，Savanna 也很棒...来这里是一次很好的体验，服务很棒，食物很棒。 （原文） I come here evry weekend for brealfast and today the waitress Luyen was very nice she kept my coffe cup full and i love coffee , very attentive , and also Savanna was great too ... is a good experience to come here great service , great food .

（由 Google 翻译）咖啡馆的食物太恶心了，客户服务也糟糕透顶。我和姐姐通常去西村，这次想换个地方。几周前去过那里，玩了几个小时，然后去吃了顿饭。点了个掠食者汉堡，味道好极了。今晚8月14日又去了。我们像往常一样一起玩基诺，然后去咖啡馆吃饭。我点了一份玉米片，里面的肉是碎牛肉（18美元）。结果却是我吃过的最难吃的玉米片。牛肉碎真的太多了，薯条也完全不新鲜，上面一点奶酪都没有。我根本没吃。太恶心了。服务员把玉米片拿回去，记入账单，却从未提供其他东西来代替。我姐姐很生气，彻底毁了我们的夜晚。服务员告诉我，我需要和咖啡馆经理迈克尔谈谈这个问题的解决办法。当然，他现在下班了，“明天应该会来”。跟他聊完之后会更新这篇评论。这地方简直就是最糟糕的一天里升级版的丹尼餐厅。吐了……如果你来这里玩/吃饭，在来之前先在加油站或7-11吃点东西，那可真是帮了自己大忙。你真是帮了自己大忙。 （原文） Disgusting food in the Cafe and deplorable customer service. Sister and I usually go to Western Village and thought we would do something different. Went there a couple of weeks ago, played for a couple of hours and went to eat. Ordered the Predator Burger and was delicious. Went back tonight, 8/14. Played our usual Keno time together and went to the cafe to eat. I ordered a Nacho with ground beef as my meat of choice ($18). What I got was the most disgusting nacho I've ever had. Literally counted the ground beef crumbles and the chips were totally stale. No real cheese on it whatsoever. Didn't eat it. Was totally disgusting. Server took it back, credited the bill and at no time was offered something else to replace it. My sister was upset about it and totally ruined our night out. Was told I need to speak to Michael, manager of the Cafe to get any resolution to this problem. Of course, he's off duty and "should be in tomorrow". Will update this review after I speak with him. This place is a glorified Denny's on it's worst day. Puke......Do yourself a favor if you go here to play/eat and stop at a gas station or 7-11 to eat before you go here. You'll be doing yourself a favor.

（由 Google 翻译）我在Bonanza餐厅吃了个1磅重的巨型汉堡。味道好极了，份量足，而且价格实惠。服务棒极了，我们的女服务员也很棒。 （原文） Had a gigantic 1 lb burger from the Bonanza restaurant. It was tasty, it was massive and a great deal. The service was incredible our waitress was wonderful.

（由 Google 翻译）这是仙人掌溪 - 我们的女服务员亚历克西斯非常好，年轻人就是我们的公交车男孩。 气氛也很棒，餐厅很漂亮。 我们真的很喜欢洋蓟酱，扇贝也很好吃，酱汁有点辣。 然而，我不太喜欢鸡肉玛莎拉，我对烩饭感到失望，蔬菜也缺乏调味料。 牛排很嫩，但又缺乏调味料。 我们会再次去这里享受欢乐时光，提供饮料和开胃菜，但不提供主餐。 （原文） This was Cactus Creek - Our waitress, Alexis, was very good and the young man that was our bus boy. The atomosphere is great too, the restaurant is lovely. We did really like the artichoke dip and the scallops were good, the sauce was a bit spicy. However, the chicken marsala I did not really enjoy, I was dissapointed in the rissoto and the vegetables lacked seasoning. The steaks were tender but again lacked seasoning. We would go here agin for Happy Hour with drinks and appetizers but not main meals.

（由 Google 翻译）我喜欢这里琳琅满目的新旧老虎机。调酒师和服务员通常都很到位。他们免费赠送红牛，毫不费力！我喜欢这里的安保人员；他们给人一种很强的威慑力，我很欣赏！（城里大多数地方的安保都很薄弱~这里不行！）免费游戏没什么好炫耀的。他们通常会为常客玩家提供少量免费游戏机会，但仅限下次预定的访问。 （原文） I like the variety of new & old slots. The bartenders & wait staff are usually on point. They do comp Redbulls with no hassle! I like the security staff; they provide a strong intimidating presence that I appreciate! ( Most places in town have weak security ~ not here!) The freeplay is not anything to brag about. They usually offer regular tier players a v small amount of freeplay, on a future predetermined visit.

（由 Google 翻译）我们当时正在城里旅行，最后住在了Bonanza赌场内的Super Eight酒店。这里的员工非常棒，非常专业、友善、热情。价格超级实惠，我们以后肯定还会再来这里。前台的Jonathan非常热情周到，他的过夜服务也做得非常好。非常感谢你们让我们度过了一次愉快的旅程。 （原文） We were traveling through town and we ended up staying at the super eight inside of the Bonanza casino. The staff here is wonderful and very professional and kind and very accommodating. The prices are super affordable and absolutely we’re gonna be stopping here again in the future. Jonathan, who works at the front desk, was incredibly sweet and accommodatingas well as his overnight stuff. Thank you so much for giving us a great trip.

（由 Google 翻译）我们对这个可爱的公园里的美丽感到震惊。 在过去的几周里，我穿越了很多沙漠，无论从字面上还是比喻上来说，这都是一次巨大的新鲜空气。 还有我们以前从未见过的树！ 它们的松树、球果、树枝和气味都令人惊叹不已。 我们喜欢在大自然中长途散步，这里拥有一切，满足所有感官（尤其是感官花园和玫瑰花园！！）。 很高兴我们住在这里的河对岸，并且可以根据我们想要/需要的户外疗法经常去这里💗 （原文） We are blown away at the beauty to be found in this lovely park. Having been traveling through lots of desert for the last few weeks, this was a huge breath of fresh air - literally and figuratively. And the trees we've never seen before! Their pines, cones, branches and scents were out of this world amazing. We love talking long walks in Nature, and this had it all, something for all the senses (esp hit the Sensory Garden and the Rose Gardens!!). So happy we were staying right across the river from here and could go here as often as we wanted/needed for our outdoor therapy 💗

（由 Google 翻译）我和家人还有狗狗在镇上度假，路过这里住了一晚，在这里停留了一个小时，我们并没有失望。这个公园非常漂亮干净。我小时候在这里住过几年，对这个公园有着美好的回忆，现在看到它依然在那里，而且和我记忆中一样美丽，我感到很惊喜。我赞扬里诺市和公园管理处对公园的维护，做得真好。 （原文） I stopped here for an hour with my family and our dog as we stayed one night in town passing through on our family vacation and we were not disappointed. This park is so beautiful and clean. I lived here for a couple years as a child and I have fond memories of this park, and I was pleasantly surprised to see it still there and just as wonderful as I remember it. I give complements to the city of Reno and the park service for keeping up with it, good job.

（由 Google 翻译）我们很喜欢带着我们的狗狗Leroy和它的朋友们去Idlewild公园！这里交通便利，靠近河边，有很棒的步行道和自行车道，还有大片的绿荫和草坪。这是一个很棒的社区公园，交通便利，可以方便地前往其他步道和市区各个区域。 （原文） We love going to Idlewild park with our dog Leroy and his many friends! Easy access to the river, great walking and bike paths, lots of shade and grass. It's a wonderful neighborhood park with great access and connectivity to other trails and areas of the city.

（由 Google 翻译）好吧，我们一家人跟我赌，孩子还去了这个公园玩Shredder，我们玩得真开心！公园虽然不大，但设施很棒，而且当地人超级友好，只要你尊重别人，就像在任何非本地滑板公园一样。真是个好地方！ （原文） Well the family was gambling me and the kiddo went Shredder at this park we had so much fun! It's pretty small but it has great features and the locals are super friendly and nice as long as you're respectful like you should be at any skatepark that you're not local. great place!

（由 Google 翻译）公园很大很漂亮，有很多鸭子，而且靠近河流和湖泊。公园里只有移动厕所，因为他们似乎正在翻新厕所。游乐场很不错，孩子们玩起来也很有活力，只是有一张滑梯缺了一块。 通往游乐场的路上有一些垃圾和不少鸭粪；不过，总的来说，在这里消磨时间还是不错的。 （原文） El parque es grande y bonito a la vista ya que hay bastantes patos y está cerca del un río y lago; solo había baños portátiles ya que al parecer están arreglando los baños. El area de juegos está bien y dinámica para los niños, solo que falta un pieza en un juego donde se deslizan. Hay algo de basura y baste desecho de patos en el camino a los juegos; pero, para pasar el rato en general esta bien.

（由 Google 翻译）偶然碰见了一场秋季节活动，还有手工艺品和美食摊位。树叶变色，秋高气爽。这里有游泳池、几个游乐区、玫瑰园、步行道和自行车道，玩法丰富。 （原文） Happened upon A fall Festival event, craft and food vendors. The leaves were turning, a clear crisp fall day. Plenty to do here with a pool, several play areas, rose garden, walking and biking trails.

（由 Google 翻译）这座美丽的公园毗邻特拉基河，设施齐全。 每周日，公园都会举办全年开放的农贸市场，出售新鲜农产品（包括各种珍稀蘑菇）、当地蜂蜜、新鲜茶叶等等。这里还有许多美食摊位，从菲律宾菜到现场制作的法式薄饼，应有尽有。 公园里有一个规模虽小但还不错的滑板公园。 儿童游乐场设施新颖有趣，设计精美，配备了各种秋千、滑梯等等。甚至还有一条高空滑索。 总而言之，这是一个非常棒的公园，有很多值得体验的地方。 （原文） Beautiful park with many amenities right next to the Truckee River. Every Sunday this park hosts a year round farmers market that features fresh produce (including exotic mushroom varieties), local honey, fresh teas, and so much more. Great food vendors offering everything from Filipino food to fresh crepes made right in front of you. There is a fairly good skate park that is rather small. The playground equipment is new and exciting for children. Beautifully designed and decked out with various swings, slides, etc. There is even a zip line. Overall, a great park with much to offer.

（由 Google 翻译）我今天刚在这家店被评了86分。我也不知道为什么。我以前会来加油站喝咖啡，而且会在还没洗澡刮胡子的时候就到，所以看起来会很粗鲁，大概就是这个原因吧。不过这家店真的很棒，餐厅也很棒，菜品也很棒。我以前常去，但好久没去了。你一定要来这里，因为它真的很棒。我在加油站买咖啡的时候，总是能感受到很棒的服务。被评86分的人能给出很好的评价，这说明这家店的品质很高。我正坐在前面喝咖啡，开始抽烟，这时一个可能是店主的人出来告诉我我被评了86分，我当时没在意就走了。不过我没什么不好的，如果你路过附近，一定要来这里看看。强烈推荐！ （原文） I just got 86'd from this place today.. I'm not exactly sure why. I would come here for coffee at the gas station and would show up before showering and shaving so I'd look pretty rough, so that is probably why. But this is a great place with a great restaurant with great food. I used to go to the restaurant but haven't been for a while. You should definitely go here because it's a great place. I'd always be given great customer service at the gas station when getting my coffee. It says a lot about a place that someone who got 86'd gives a great review. I was sitting down in front drinking my coffee and starting to smoke a cigarette when someone who was probably the owner came out and told me I was 86'd, I was like ok and left. But no hard feelings, and you should come here if you are in the area. Highly recommended!

（由 Google 翻译）这个中等规模的公园位置便利，紧邻高速公路，却没有高速公路噪音。公园内设有中等大小的30/50安培全连接插座，位于平坦的混凝土地基上，地基之间铺有草地/碎石，维护良好。公园周围散布着中等大小的树木。浴室干净现代，配有男女通用的独立卫生间和淋浴间。此外，公园还设有洗衣房。 （原文） Conveniently located right off the highway but no highway noise this medium sized park features average sized 30/50 amp full hook up sites on level concrete pads with grass/gravel between and is well maintained. There are medium sized trees trees scattered around the park. The bathhouse is clean and modern with unisex toilets and showers all in individual rooms. There is a laundry.

（由 Google 翻译）这地方糟透了。加油站那家伙不知道怎么回事，居然觉得我在偷东西，但我根本没偷。我可是个有钱的旅行者啊。我能到处旅行就是因为有钱，当然大多数旅行者都有钱，所以这事儿真的太奇怪了。千万别来这儿，人多得要死，还混杂着一群恶心的人，他们会无缘无故地找你麻烦，就因为你想一个人待着。我旁边就有一个男的，不停地大声问我“你在干嘛”，然后他就走了。整个过程都怪怪的。我完全搞不懂是怎么回事。我先是被这边的邻居骚扰，然后又被对面另一个邻居骚扰。这地方真是太诡异了。千万别来这儿，去别的地方吧。 （原文） This place was horrible. I mean for some reason this guy at the gas station thought I was stealing which I wasn’t. I’m a freaking traveler with a lot of money. The only reason I’m able to travel is because I have money I mean most travelers have money so this was a really weird instance. Don’t come here very crowded mixed in with very disgusting people that will mess with you for no reason just because you wanna be left alone. I had a guy literally right next to me. Say what are you doing over and over and over really loud and then he left. The whole thing was weird. I don’t know what’s going on. I was harassed by my neighbor over here then I was harassed by another neighbor across the way. The whole place is just weird. Just stay away from this place goes somewhere better.

（由 Google 翻译）这家餐厅绝对不会让人失望。菜量很大，服务也同样出色！！我点了阿尔弗雷多鸡肉，女儿点了阿尔弗雷多牛排，牛排看起来烹制和调味都堪称完美。她说入口即化。我点的鸡肉烤得也恰到好处！我爸爸点了玉米牛肉丁和鸡蛋。我们每个人回家后都剩下了差不多两顿饭。店员总是很友好，乐于助人。卫生间打扫得非常干净。整个地方都很干净。我不赌博，所以对赌博了解不多，但整个赌场都很棒。虽然不大，但足够大。不是那种一进门就迷路的赌场。一切都很棒！！ （原文） The restaurant definitely NEVER disappoints. Huge portions of great food. With just as great service!! I got the chicken Alfredo my daughter got steak Alfredo and the steak looked to be cooked and seasoned to perfection. She said it just melted in her mouth. The chicken I had was also grill just perfect! My dad had the corn beef hash and eggs. We all came home with just about 2 more meals for later in leftovers. The store staff is ALWAYS friendly and accommodating. Bathrooms very well kept. Very clean throughout the entire place. I dont gamble so I dont know much about that but the whole casino is just a amazing. Small but just big enough. NOT one of those where you're lost as soon as you walk thru the door. Just all around amazing!!

（由 Google 翻译）这是我去过的最差的赌场之一。昨天我和朋友一起去了。我们都觉得吧台后面的工作人员非常粗鲁、不专业，而且绝对不热情。当时有两个男人在吧台后面工作，我问他们要一杯酒，他看了我一眼就走开了，这完全没有道理。我甚至不想抱怨机器有多狭窄。我们去过全国各地的赌场，这家绝对是最差的，更不用说烟雾缭绕的房间简直让人透不过气来。我唯一能说的好的就是房车停车场干净整洁。 （原文） One of the worst casinos I've ever been to. I visited yesterday wirh afriend. We both found the staff behind the bar to be very rude, unprofessional and definitely not accommodating. Two men were working behind the bar I asked them for a drink he looked at me and walked away there was absolutely no reason for this. I won't even begin to complain about how tight machines were. WE'VE been to many casinos across the country and this one's got to be the worst not to mention the smoke-filled rooms were Beyond breathable The only good thing I could say is that the RV park was clean and nice

（由 Google 翻译）适合全家或朋友或只有您自己享受干净的乐趣，这里的餐厅永远不会让我失望，食物是用爱烹制的，工作人员非常友好、乐于助人且彬彬有礼，房车公园的价格也很合理…… （原文） Good clean fun for the whole family or friends or just you , the restaurant in here never disappoint me , the food is cooked with love the staff are amazing super friendly and friendly and helpful and polite , the R.V park is reasonable as well ...

（由 Google 翻译）调酒师们都很棒！而且，如果你周二玩游戏并获得 100 积分，就能获得 25 美元的免费游戏币。 （原文） The Bartenders are great! And if you play Tuesdays and get 100 points you earn $25 in free play

性价比很好👌干净、安全

（由 Google 翻译）今天下午入住；目前印象不错。酒店紧邻高速公路，员工热情周到，房间很棒，价格只有标志性酒店的一半。赌场规模不错，每次下注赢了一些钱。 浴室大小适中，不拥挤。虽然柜台空间不大，但放在浴室门外的熨衣板还不错。淋浴间宽敞，水压充足，热水供应迅速；还有多流可调节淋浴喷头。 房间很大，还有迷你冰箱。我们入住时要求房间里有微波炉，打开房门，微波炉就在那里。 这是我住过的最好的经济型酒店之一，以后再来里诺地区一定会再次入住这里。 （原文） Checked in this afternoon; pretty impressed so far. Right off of freeway, helpful and courteous staff, great room at 1/2 the price of signature properties. Decent size casino, won some $/bets. Bathroom is good size, not cramped. Not much counter area but ironing board placed outside bathroom door works fine. Large roomy shower with great water pressure and hot water immediately; multi stream adjustable shower head. Room is very large, mini fridge also. We asked for a microwave in the room at check in and it was there when we opened the room door. One of the nicest budget hotels I've stayed at, will definitely try to stay here during subsequent visits to the Reno area

（由 Google 翻译）上次我因公事从俄勒冈州波特兰来这里，和我哥哥以及他男朋友Shane Merritt（他也住在附近的一个移动房屋公园）一起出去吃午饭，庆祝他们在一起三周年。不得不说，那真是一次美好的时光！我们点的菜简直好吃到让我惊艳！俄勒冈州的食物水平因地而异，有的地方好吃，有的地方难吃。内华达州拥有一些最棒的厨师和烹饪人才。我做过一些调查，最终得出结论：这就是为什么内华达州拥有一些最棒的餐饮和休闲场所。偶尔因公事离开波特兰，去小城市逛逛真是太好了！祝我的哥哥Nathan McKinney和Shane Merritt（他们住在里诺和斯帕克斯地区）幸福美满，白头偕老！下次再见，内华达！谢谢你们的款待！祝你们这对恩爱的小鸟幸福美满！😀 （原文） Last time I was here on bisseness from Portland oregon I went with my brother and his boyfriend shane merritt that also lives near by in a mobile home park out to lunch for there 3 year celebration of being together and let me just say this it was a great time the food we ordered blew me out of this world depending on what part of oregon you are from the food can be a hit or a miss nevada has some of the best chefs and culinary people I did my research and came to a conclusion this is why the state of Nevada has some of the best places to eat and relax. It's nice to get out of Portland on bissenes and vist a smaller city from time to time! To my brother nathan mckinney and shane merritt of the reno and sparks area here's to many more years of happiness and joy! Until next time nevada see ya later and thanks for having me! Heres to you to love birds! 😀

（由 Google 翻译）我一直很喜欢住在这里！！！工作人员超级棒！房间超级干净，床和枕头都很舒服，而且很安全！而且还能看到码头的绝美景色！！客房服务人员是我在38个州住过的所有汽车旅馆/酒店里最热情友好的！！如果可以永久入住，我一定会住在这里！！看看我其他的评论，你就会发现我可不是说说而已！！我爱这里！！！即使在旺季周末，价格也很优惠！！我不会在这个城市住其他任何地方！！💜🩷🤗 （原文） I have always loved staying here!!! Super awesome staff! The rooms are super clean, the beds and pillows are comfy, the place is safe! And you get an amazing view of the Marina!! The housekeeping are the hardest friendliest workers of any motel/hotel I have stayed in 38 states!! If I could move in permanently I would!! Read my other reviews and you will see I am not just saying it!! Love this place!!! Excellent pricing even on busy in season weekends!! I wouldn't stay anywhere else in this City!! 💜🩷🤗

（由 Google 翻译）我太喜欢这家酒店的简洁和干净了！赌场和隔壁的另一栋楼隔得很开，真是太棒了。如果你不想闻到香烟或陈旧的烟味，走动时也不会有。淋浴水压极高，太棒了！很安静，而且很容易到达！ （原文） I loved how simple the hotel was and so clean! The separation of the casino to another building next door was amazing. You didn't have to smell cigarettes or stale smoke if you didn't want to while moving about. The most extreme shower pressure which was awesome! It was quiet and easy to get to as well!

（由 Google 翻译）我最近在这里住了两晚，住的是双人大床房。考虑到酒店的历史，房间还算不错。浴室比较小，几乎没有放洗漱用品的台面，不过空调效果不错。赌场比我们经常住的Peppermill（它的姐妹酒店）小得多，但那里的老虎机种类繁多，我们玩得很开心。我们一定会再来的。唯一的缺点是我给房东发了两封邮件，但一直没有收到回复，这很令人失望。 另一个缺点是周三一大早，酒店园林绿化公司用吹叶机在酒店和赌场周围吹叶，噪音很大。如果他们能把这项工作安排在晚上，当客人不想睡觉的时候就好了。 （原文） I recently stayed here for 2 nights in a double queen room. The room was fairly nice considering the age of the property. The bathroom was on the small side with very little counter space for toiletries, but the AC worked well. The casino is much smaller than the Peppermill (its sister property where we usually stay), but they did have a great variety of slot machines, which we enjoyed. We'll definitely come back. The only downside was that I emailed the hosts twice and never received a response, which was disappointing. Another negative was early wednesday morning they property landscaping company was out there blowing down the premises w a leaf blower that was very loud. All around the hotel and casino building. Would be nice if they did this later in day when guests arent trying to sleep.

（由 Google 翻译）这里很难找到残疾人停车位，因为非残疾人士会使用残疾人专用停车位，我找到了原因。我吃了两次晚餐和午餐，味道都很棒。服务员的服务也很棒，下次我可能会试试老虎机。我还没去过牛排馆，但我很想看看情况如何。他们甚至还有香蕉船可以试试，但据说可能需要提前吃晚餐。 （原文） It's really hard to get Handicapped parking here due to non handicapped people using someone placard and I found out why. I had dinner and lunch twice and they were so good. Service people are great and maybe next time, I'll try the slots. I haven't tried the Steakhouse yet but am very determined to see how this goes. They even have a Banana Split to try out but it may require not eating dinner before from what I'm told.

客房老旧！烟臭味赤鼻！

（由 Google 翻译）虽然房间还算干净，但这家汽车旅馆简直是垃圾场，而且收费高得离谱。不知道这家酒店是不是很快就要装修了，还是在最后拆迁前榨干了最后一分钱。只有大堂里的制冰机还能用。其他人还发了“泳池”的照片。另外，办理入住时，那位先生一边帮我办理入住，一边打私人电话。而且价格也贵得离谱！如果不是因为离机场近，而且我没有租车，我肯定不会住在这里。 （原文） Even though the room was fairly clean, the motel is a dump and far overcharged for what it looks like. Not sure if this place is undergoing renovations soon or if the last penny is squeezed out before final teardown. Only ice machine working was in lobby. Others have posted "pool" pictures. Also, at check-in the gentleman was multitasking a private call while checking me in. Also way overpriced! I wouldn't have stayed here if it wasn't for the proximity to the airport and me not having a rental car.

（由 Google 翻译）我们在这里住得很愉快。房间非常干净，看起来像是新装修的，床也很舒服。有几盏灯坏了。 我们选择这里是因为它提供欧陆式早餐。入住后我们才知道，这和我们通常的预期不太一样。他们提供了苹果、松饼，我不确定有没有咖啡，不过我拿到了热水泡茶。 幸运的是，房间很漂亮，停车也很方便。 （原文） We enjoyed our stay here. The room was very clean, appears freshly renovated and the beds were comfortable. A couple of lights didn't work. We chose this location because it offered a Continental breakfast. We learned after we checked in that it would not be what's typically expected. They provided apples, muffins, and I'm not sure if there' was coffee though I was able to get hot water for tea. Fortunately, the room was nice and convenient parking.

（由 Google 翻译）我们没有订到特大床，没有擦鞋垫，没有衣架挂衣服。浴缸里没地方放肥皂。房间附近的景观很乱，到处都是灰尘，暖气也关不上。他们换了新地板，墙上挂了画，这点值得称赞。床垫还不错。 （原文） We didn't get a king, No mat to wipe shoe, no hangers to hang clothes. No place for soap at bathtub. Landscape is a mess neer our room tracking dirt, Heater wouldn't shut off. Got to give them credit new flooring, pictures on wall. Mattress was fine.

（由 Google 翻译）广告上说有免费早餐。 结果没有早餐，只有咖啡。 他们也有茶包，但没有热水……在我看来，这跟喝茶完全不一样。 淋浴间没有洗发水。 被子上有点脏。 房间和前台（Kim 和 Afsana）都很棒。 2025年8月18日入住，271房间 （原文） Advertised as having free breakfast. There was no breakfast, just coffee. They also had tea bags, yet no hot water... which doesn't work in my mind as having tea. No shampoo in the shower. A little gunk on the comforter. The room and front desk (Kim and Afsana) were great. Stayed 8/18/2025 room 271

（由 Google 翻译）去加州的路上订了这家酒店，我们订房间只是因为包含早餐。付完钱拿到房间后，他们才告诉我们没有早餐，但早上会有咖啡和果汁。太好了，至少我们可以喝咖啡，我女儿可以喝果汁，结果果汁机坏了。非常失望。如果早知道不包含早餐，我们肯定会订另一家酒店。 （原文） Booked this hotel on the way to California, we only booked a room because breakfast was included. Once we paid and got the room they told us there was no breakfast but there would be coffee and juice in the morning. Great at least we can get coffee and my daughter can get juice, nope. Juice machine was broken. Very disappointed. Would have gotten a different hotel if we had known there was no breakfast included

（由 Google 翻译）住在这里是因为价格合适。另外，我住过其他拉昆塔汽车旅馆，它们总是很好，感觉更新。我没想到这家曾经是戴斯酒店。房间大部分都很干净。没有面巾纸，只有卫生纸。房间里的咖啡机很便宜，但还能用。外面感觉像在一个糟糕的街区。我们住了两晚，在该地区（萨克拉门托）旅行。两天晚上我们深夜回到房间时，钥匙都无法使用。我丈夫不得不一路跑到办公室去换钥匙。非常令人沮丧。幸好浴室的淋浴喷头很好用。我回到家后发现我的腿和脚上有几个虫咬的痕迹。我之前没去过会被咬的地方，所以我怀疑是不是臭虫咬的。但我没有证据。 （原文） Stayed here because the price was right. Plus I have stayed at other La Quinta motels and they were always very nice and felt newer. I didn't realize this was once a Days Inn. The room was clean for the most part. Did not have facial tissues. Only toilet paper. Very cheap coffee maker in the room but it did work. The outside felt like it was in a bad neighborhood. We stayed 2 nights and was traveling around the area (sacremento). Both nights when we returned to our room late at night, the key would not work. My husband had to run all the way to the office to get the key renewed. Very frustrating. A good thing was the bathroom had a nice shower head. I did get home and found I had several bug bites on my legs and feet. I had not been anywhere that I would have been bitten so I'm wondering if it might have been bedbugs. But I have no proof.

（由 Google 翻译）恶心又不安全！我们的房间充满烟味，所有东西都闻起来而且看起来很脏。墙上有污垢、黄色滴渍和血迹！我们非常反感，就在附近买了一张床单、毯子、枕套和一支蜡烛。没有迷你冰箱，没有微波炉，甚至没有电视遥控器。我们感到非常不安全，住在这里的几个男人不停地盯着我们看，并查看我们的车内。由于难以忍受的气味和对我安全的担忧，我无法入睡。我们拒绝住超过一晚，最终只花了几美元预订了里诺套房酒店，就得到了一个非常好的房间和体验，这是非常值得的。这家酒店的价格实在是太高了，我感觉我的钱被偷了，它也毁了我们假期的第一个晚上。我想我们没有意识到这个位置位于贫民区，附近没有像样的地方可以去或吃饭。最重要的是，前台女士很粗鲁，对客户服务一无所知。 （原文） Disgusting and unsafe! Our room reeked of smoke, everything smelled and looked dirty. Dirt, yellow drip stains, and BLOOD on the wall! We were so disgusted we bought a sheet, blanket, pillow cases, and a candle nearby. No mini fridge, no microwave, not even a TV remote. We felt extremely unsafe, several men staying here wouldn't stop staring at us and looking inside our car. I couldn't sleep due to the unbearable smell and worry of my safety. We refused to stay more than one night and ended up booking at Reno Suites for only a couple more dollars for a very nice room and experience, which was well worth it. This hotel is INSANELY overpriced for what it is I feel like my money was stolen, it also ruined our first night of vacation. I guess we didn't realize the location was in the straight ghetto with no decent places to go or eat near it. And to top it off the front desk lady is rude and doesn't know anything about customer service.

（由 Google 翻译）我们应该可以在下午 3 点办理入住手续，甚至提前打电话想提前入住。我们去看房间，他们说他们甚至不能在 3 点之后带我们去看房间。我们 3 点之后再回去，发现仍然没有房间可用，我们看了至少一个小时才有一间打扫干净并准备好。前台人员是新来的，独自留下来，在与其他人交谈后，我们发现管理层已经聘请了所有新人并解雇了之前的员工，所以没有人知道发生了什么事。客房服务大部分时间都是站在那里看手机或四处闲逛吃东西。房间一点也不干净。墙壁很薄，人们很吵。游泳池很冷，上面漂浮着一层令人作呕的垃圾。办公室旁边只有一台制冰机。网络不是免费的，只能用于一台设备。经理对于投诉非常不乐意提供帮助。我们本来想住另一家6号汽车旅馆，但那里有臭虫，我们以为这家是商务酒店，体验会更好，可惜事实并非如此。非常失望，我平时很喜欢6号汽车旅馆。 （原文） We were supposed to be able to check in at 3pm and even called before to try and check in early. We went by to look at rooms and they said they couldn't even show us one until after 3. We went back after 3 to find that rooms still weren't available and we were looking at at least an hour before one was cleaned and ready. The front desk person was new and had been left on their own and after talking to others we found management had hired all new people and gotten rid of the previous so nobody was aware of what was going on. Housekeeping was mostly standing around looking at phones or wandering around eating. Rooms weren't very clean at all. The walls were very thin and people are very loud. The pool was freezing and had a film of disgusting junk floating on top. There's only one ice machine all the way down by the office. Internet is not free and only good for one device. Manager was very unhelpful in regards to complaints. We would have stayed at the other motel 6 but they had bedbugs and we figured that this being a corporate hotel we would have a better experience which was sadly not the case. Very disappointed, I usually love motel 6.

（由 Google 翻译）由于暖气坏了，需要换房间，而且没有工作人员可以检查，也没有值班服务。房间里有蟑螂。马桶脏兮兮的，上面有污渍。浴室的台面也很脏。水槽和淋浴间的排水很慢。地板很脏，似乎很久没打扫了。虽然房间是无烟房，但房间里还是弥漫着浓重的烟味。现场经理粗鲁得近乎无礼，但幸运的是，前台小姐Shary非常友善，尽力提供帮助。家具很脏，复合地板剥落。床单有烟头烫过的痕迹。 （原文） Needed to switch room as heater failed and there was no body on staff could inspect and they had no on-call service available. There were cockroaches in the room. Toilet was dirty with s__t marks. Bathroom counter was dirty. Sink and shower drained very slow. Floor was filthy, seems like it was not cleaned in a long time. Despite room being non-smoking, had strong smoking smell. Manager on site was boarder line with being rude, but luckily front desk lady, called Shary was very pleasant and tried her best to do everything she could to help. Furniture was dirty with peeling laminate. Sheet had cigarette burn.

（由 Google 翻译）这是我经历过的最糟糕的住宿体验。我预订了3晚，但2晚后就离开了。我预订了带冰箱的吸烟房。到达那里时，只有吸烟房，没有冰箱。不过还好，因为我可以用我的冷藏室。刚打开门，一股令人作呕的烟味扑面而来。我吸烟，但这种令人作呕的空气是另一回事。房间里的所有东西都弥漫着一股难闻的烟味。我把门打开通风，但这并没有起到什么作用，因为房间里的所有东西都弥漫着烟味。我开始收拾东西。我脱了鞋，穿着白色的运动袜。大约15分钟后，我的袜子底部就完全变黑了！房间是硬木地板，烟雾在上面留下了一层层的烟味残留物，而从来没有人打扫或清洗过地板。地板很黏，因为他们只扫过地，却从来没有清洗过地板，清除了多年的烟味残留物。我尽量穿着拖鞋，尽量避免这种情况。然后我去了洗手间，看到地板上有一些小玻璃碎片。我拿了条毛巾擦了擦，上面好像有血迹。住了两晚后，第二天早上我就退房了。另外，我住的时候，看到客房服务人员，但他们从来没有打扫过我的房间。那里有一些不靠谱的人，周围的环境也不太好，但房间的质量非常令人失望。我已经回家两天了，房间里的所有东西仍然充满着烟味。我不得不把每一件衣服都洗干净，把其他所有东西都清理干净，才能去除异味。而且住宿也不便宜，每晚大约要花费100美元。我再也不住Motel 6了！！！ （原文） This was the worst lodging experience I ever had. I was booked for 3 nights but left after 2. I booked a smoking room with a refridgerator. When I got there there was only a smoking room no fridge. That was okay because I could use my cooler. When I first opened the door, a wall of nasty, smokey air hit me in the face. I smoke but the nastiness of the air was something else. Everything in the room was saturated with the stale smoke smell. I left the door opened to air out the room, which didn't help because the smell was saturated in all of the things in there, and began to put my things away. I had taken off my shoes and was wearing my white sports socks. After about 15 minutes, the bottom of my socks were completely black! The room had hardwood floors and the smoke just put layers of smoke residue on them without anyone ever cleaning or washing the floor. The floor was sticky because they swept to clean it but never washed the floor to clean the years of smoke residue. I tried to make the best of it by wearing slippers. I then went to the bathroom and see little shards of glass on the floor. I took a towel to clean it up and there was what looked like blood on it. After spending 2 nights I immediately checked out the following morning. Also, in the time I was there, I saw housekeeping but they never cleaned my room. There were some sketchy people there and the neighborhood isn't great but it was the quality of the room which was very disappointing. I have been home for 2 days everything I had in the room is still saturated with smoke. I have to wash every piece of clothing and clean up everything else to get rid of the smell. It wasn't very cheap either costing me about $100 a night. Never again at Motel 6!!!

（由 Google 翻译）酒店很干净。房间也很干净，前台也很有礼貌。房间里有点“异味”，浴室门的上铰链老是脱离门框（你们的维修工用的木螺丝太小了）。我们不得不把浴室门撑开，以免发生宠物压坏的情况。 如果不是太晚了，而且我们又不那么累，我们肯定会要求换个房间（或者换个更大的螺丝），我相信他们会很有帮助的。 （原文） The property was clean. The room was clean and the front desk was courteous. The room was a little overly 'scented' and the top hinge of the bathroom door kept pulling away from the frame (the wood screws your maintenance guy used were way too small). We had to prop the bathroom door open - to avoid any pet crushing incidents. If it hadn't been late and we hadn't been so tired - we would have asked for another room (or bigger screws) and I'm sure they'd have been helpful.

（由 Google 翻译）我们在这里住了两次。 一次是在去旧金山的路上，一次是回来的路上。 第一次入住体验很糟糕，因为房间的气味真的很难闻。 尽管我们要求的是无烟房。 地板超级脏，脚上沾满了黑色的污垢。 而且我们觉得把车和行李放在附近不安全，因为附近潜伏着一些可疑的人。 我整个晚上都希望我们能换个房间。 淋浴很奇怪。 2. 第二次入住，我们选择了靠近前台的房间，感觉好多了。没有可疑的人，房间和地板都很干净，但淋浴仍然很奇怪。 第二个房间让我感觉很安心。 我绝对不会再来这里了 （原文） We stayed twice . Once on our way to San Fran and once back . Our first experience was bad because the smell of the room was really bad he first time. Even though we had asked for non smoking room . The floor was super dirty and left black dirt on our feet . And we didn't feel safe leaving our car with our stuff since shady people were lurking nearby . I was wishing the whole night we took a room elsewhere . The shower was weird . 2.for our second stay we got a room near the front office and it was much better .no shady people .,clean rooms and clean floor and still weird shower . I felt much in peace over the second room . I definitely will not be returning here

（由 Google 翻译）价格合理，可以带宠物。房间装饰出奇的现代，没有地毯，这让我很满意。客房服务人员很少，所以我入住期间没有打扫房间，不过我还可以接受。我可以从友好的前台拿毛巾。房间很小，但足够用，价格也合理。 （原文） Good price and takes pets. The decor was surprisingly modern with no carpet which I was very happy about. The housekeeping staff was low, so I did not have my room made up during my stay, which was also ok with me. I could get towels from the friendly front desk. This is a minimal room, but adequate and reasonable.

（由 Google 翻译）我们太喜欢这个房车公园了！它位置优美，从公园出发就可以徒步。它依偎在群山之中，当积雪覆盖山顶时，那是我见过的最壮丽的景色之一。我们在这里长期住宿过几次，对这个公园非常满意。工作人员都非常友好，让我们的体验非常棒。公园地理位置优越，毗邻赌场，赌场内有餐厅和一家小型便利店。冬季月租的价格在这个地区来说绝对合理，但夏季的价格可能有点高。我们一定会再来的。 （原文） We love this RV park! It’s in a beautiful location with hiking right from the park. It’s nuzzled up in the mountains and when snow falls on top of the mountains it’s one of the most stunning views I’ve ever seen. We stayed here a few times for long term stays and we are very happy with this park. The staff are all very friendly and make it a great experience. It’s also in a great location next to the Casino, which has a restaurant inside and a little convenient store. The winter pricing for monthly stays is definitely reasonable for the area, but summer pricing can be a bit much. We will definitely be back here.

（由 Google 翻译）我只体验过加油站和游戏区。他们经常推出各种促销活动，让人觉得很有意思。游戏机的赔率也不算太高，我偶尔还能赢到钱。员工一直都很热情友好，乐于介绍各种促销活动和特价商品。上次去的时候，我注意到加油站的服务员非常忙碌，似乎有点应接不暇。她礼貌地解释说人手不足，需要加班。我希望公司能采取必要的措施来确保充足的人手。在我看来，因为公司管理不善而让员工过度劳累是不道德的。收银员工作勤奋又很友善；这样的员工应该得到重视，而不是被视为理所当然！ （原文） I've only experienced the gas station & gaming area. They offer on going promotions that keep it interesting. Gaming isn't too greedy, ive experienced an occasional win. Staff has always been pleasant, and eager to tell you the promotions & specials. During my last visit I did notice the gas attendant was very busy and a little overwhelmed. She politely mentioned being short staffed and working extra long hours. I hope the company will take necessary steps to obtain sufficient staffing. In my opinion, Its unethical to over work people due to company incompetence. The cashier was hardworking and kind; those type of employees should be valued, not taken for granted!

（由 Google 翻译）我们比预期晚到，但在办公室关门前接到了电话，只是为了确认我们的情况👍 他们给了我们营地所有设施的密码，并祝我们旅途愉快。我们的营地安排在了我们团队的朋友家附近，这真的很好，而不是分散开来。停车位充足，空间宽敞，草坪和树木都很漂亮！就在城外，所以很安静，而且允许携带宠物。附近有餐饮、加油站和一家小型赌场，一切都非常干净，交通便利。 （原文） We arrived later than expected, but had received a call prior to office closing just to check up on us👍 We were given codes for everything in the campground and wished happy travels. Our site was placed with friends from our group, that was really nice, instead of being spread out. Plenty of parking, big spaces, with nice grass and lots of trees! Just out of the city, so it was quiet, and our pets were welcome. There is food nearby, gas and a small casino, all very clean, and easily accessible.

（由 Google 翻译）非常漂亮且维护良好的房车公园。驱车片刻即可到达Boomtown和Cabela's；稍远一点是沃尔玛，以及略显沉闷的里诺市中心。 场地面积超大，可以直通、倒车入库，有些还可以向前开，部分场地可以一览无余地欣赏树木和山腰的景色。公园入口处的办公室里有一个游泳池和一栋带淋浴、浴室和洗衣房的建筑。Gold Ranch赌场、Sinclair加油站和便利店以及Jack in the Box都在同一个场地内。赌场的Sierra Cafe提供非常美味的早餐（房车公园的优惠券有八折优惠），我们没有吃晚餐。此外，还有一张买一送一的冰淇淋或咖啡优惠券。冰淇淋真的很好吃，而且份量很足，只需4美元另加零钱。 我们喜欢住在这里；唯一不满意的是他们每天早上都用硬水洒水。 除此之外，我们向其他房车爱好者推荐这个公园。 （原文） Very nice and well maintained RV Park. Short drive to Boomtown and Cabela's; a little further is Walmart and somewhat dead Downtown Reno. Over-sized sites, pull thru, back in and a few pull forward, some with unobstructed view of the trees and mountainside. There is a pool and one building with showers, bathroom and laundry located at office at entrance to park. Gold Ranch Casino, Sinclair gas station and convenience store, and Jack in the Box all in the same property. The casino has Sierra Cafe which has a very good breakfast (20% off coupon from RV park), we did not have dinner. Also a BOGO coupon for ice cream or coffee. The ice cream was really good and was a very generous serving for $4 and change. We enjoy staying here; our only frown is because they run the sprinklers every morning with hard water. Other than that, we recommend this park to fellow RVers.

（由 Google 翻译）我昨天提前两个小时打电话预订了一晚，这位女士没有告诉我那天停电了，所以我们到达时却发现根本没有电。她预订的时候还告诉我，会在窗边留一张写着热水浴缸和卫生间密码的纸给我，但她没有留，那里什么也没有，只有我拼错的姓氏和门口我们分配到的营地号码。所以我们根本没法使用卫生间和热水浴缸。我们一大早就出发了，今天早上那位女士打电话给我时，我提到我们整晚都没电，我礼貌地问她停电有没有折扣，她说没有，都是电力公司的错，停电了，我得全额付款。我问了之后，她的态度听起来很不友好，我猜她根本不喜欢别人要求折扣。我去过美国各地的露营地，这个地方是最差的之一。 （原文） I called to make a reservation yesterday for an overnight stay 2 hours before arriving and this lady didn’t tell me there was a power outage that day, so we arrived surprised with no power at all. She also told me while making the reservation that she’ll leave a paper with the code for the hot tub and rest room by the window for me but she didn’t and nothing was there but just my misspelled last name and the site number we’re assigned to by the door. So we couldn’t use the restroom and the hot tub at all. We left early morning and when the lady called me this morning I mentioned we didn’t have power all night and I asked nicely if there’s a discount for not having a electricity and she told me no and that’s the electric company’s fault for not having a power and I have to pay for the whole amount. She sounded not nice after I asked, I guess she doesn’t like people asking for discounts at all. I’ve been to campgrounds across the states and this place is one of the worst.

（由 Google 翻译）交通便利，靠近加油站、餐厅和高速公路。预订更改很难享受更优惠的价格。我们在那里住了一个半月，但按周收费（每周500美元，而每月900美元）。 （原文） Access was great very close to gas station, restaurant and freeway. Change on reservation is difficult to avail of the better rate. While we we're there for a month amd a half we were charged a weekly rate ($500/wk vs $900/m.

（由 Google 翻译）非常吵。路上有很多噪音。白天和晚上都有大量火车经过，鸣笛声不绝于耳。除此之外，这是一个不错的公园，景点维护得很好。 （原文） Extremely noisy. Lots of road noice. Tons of trains going by during the day and night blowing their horns. Otherwise a nice park with well maintained sites.

（由 Google 翻译）四周群山环绕。房间很不错，就是空调只有在房间里才会开。如果你把温度调低，出去走走，再回来……一点也不凉快。温控器上有一个红外传感器。如果几分钟后它没检测到你，就不会继续给你的房间降温。 早餐不是免费的。做好准备吧。 客用洗衣房的洗衣机要3.5美元！这是我过去5年住过的所有酒店里见过的最高价。烘干机好像是2美元。洗衣液是2.5美元。所以，洗一次衣服要8美元。这太坑人了。最好找一家当地的自助洗衣店。即使是最受欢迎的酒店，所有洗衣费用也要6美元……即使有信用卡刷卡器。 我在这里住了三天，晚上的停车场似乎都很安全。酒店后方甚至还有一条漂亮的小路，人们全天都在那里慢跑和遛狗。 总的来说，酒店位置不错，远离阴凉处，而且酒店环境不错，员工也很友好。 （原文） Surrounded by mountains. The rooms are nice, except the AC only comes on while you're in the room. If you turn it down, go outside for a bit, and come back in... it's no cooler. There's an infrared sensor on the thermostat. If it doesn't see you after a few minutes, it won't continue to cool off your room. Breakfast isn't free. Be prepared for that. The washer in guest laundry is $3.50! That's the highest I've seen in all the hotels I've stayed in during the last 5 years. I think the dryer is $2. Detergent is $2.50. So, its gonna cost $8 to do ONE load. That's a rip off. Better to find a local laundromat. Even the most popular hotels its $6 total for all that... even with credit card readers. At night, the parking lot has seemed safe for the last 3 days I've been here. There is even a nice trail out back where people jog and walk their dogs all hours of the day. Overall, it's a good location, far enough from the shady areas, and a decent hotel with friendly staff.

（由 Google 翻译）房间不错，宽敞干净。位置还行。停车位充足。缺点：电视效果不如预期。频道一直显示无信号。向工作人员指出这一点毫无意义。付费早餐质量不达标。天花板太薄，我们能听到很大的噪音，这在其他地方很少遇到，不过也没什么大不了的。遗憾的是，如果要入住这家酒店或该连锁酒店的其他位置，我会三思而后行，尤其是价格偏高。我们还有其他价格更低的连锁酒店，体验更好，价格也更低。 （原文） Room was nice, spacious and clean. Location was okay. Good parking space. Negatives: TV didn't work as expected. Channels kept on saying no signal. There was no point in pointing this out to the staff. Paid breakfast was not upto the mark. Ceiling was too thin as we could hear loud noises which we have rarely faced elsewhere, was not a big thing though. Would unfortunately think twice before staying here or other Location of this hotel chain specifically as the price is on higher side. There are other hotel chains at lower price where we have seen much better experience at lower cost.

（由 Google 翻译）我们这次入住一晚非常愉快！这家希尔顿花园酒店虽然有点老，但维护得很好，装修时尚，干净整洁。房间干净舒适，早餐（收费）也不错。酒店地理位置优越，后面有一个漂亮的池塘和一条步道。如果你需要在里诺地区找个地方住，我强烈推荐这家酒店！ （原文） Had a great stay during our one night visit! This Hilton Garden Inn is a bit older but very well maintained, updated, and clean. The room was very clean and comfortable, and the breakfast (paid) was decent. This hotel is also located in a good area with a nice pond area and a walking trail behind the hotel. I'd recommend it if you need a place to stay in the Reno area!

（由 Google 翻译）在这里住了两晚。 酒店坐落在里诺一个非常漂亮的地段，就在高速公路旁。 前台帮我办理入住的泰勒太棒了！他热情好客，非常友好，而且知识渊博。其他一些前台工作人员就没那么友好了，但我没记住他们的名字。 房间很干净，不太吵，而且很舒适。 楼下的食物很贵，所以我没去吃。 （原文） Stayed here 2 nights. It is located in a very nice area of Reno, right off the freeway. Tyler, who checked me in at the front desk was fabulous! He was welcoming, very friendly and knowledgeable. Some of the other front desk staff were less friendly, but I did not catch their names. Room was very clean, not too noisy, and was quite comfortable. The food downstairs was expensive, so did not partake.

（由 Google 翻译）使用希尔顿应用程序非常方便，有了数字钥匙，我可以快速进入房间，非常方便。然而，我给房间和服务打了三星，因为房间里没有毛巾。我不得不打电话给前台，叫人送毛巾来。此外，电视只能用同轴信号源，有些频道无法播放。客房内没有像大多数酒店那样的节目。所以这有点令人失望。前台很抱歉，并下了一个“工作单”叫人来查看，但他们一直没有来。入住第二天，我看到客房服务人员正在打扫我附近的其他房间，所以我希望他们能在我的房间里放些毛巾，并清理掉我扔进垃圾桶的那点垃圾，但他们没有。这次体验唯一的优点是早餐工作人员很友好、乐于助人、服务周到，而且酒店的位置也恰到好处，正好在我需要的地方。 （原文） Using the Hilton app was very easy and having a digital key made it very convenient to get to my room quickly. However, I gave the room and service a 3 star because there were no towels in the room. I had to call the front desk to get someone to bring us towels. In addition, the TV only worked on the coaxial source with some channels not working. No in room programming as most hotels have. So it was a little disappointing. The front desk was apologetic and placed a "work order" for someone to look at it but they never did. On the 2nd day of my stay I saw housekeeping cleaning other rooms near me so I was hoping they would put more towels in my room and clean out the little bit of trash I had put in the bins, but they didn't. Only good thing about this experience is the morning breakfast staff was nice, helpful and attentive and the location is perfectly located where I needed to be.

（由 Google 翻译）希尔顿酒店的酒吧/食物有时好有时坏。但这家绝对是个好地方。一定要来这里。Eduardo 总是能记住每一张脸，而且他是一位很棒的调酒师！真希望以后能多来这里。 食物也很棒！ （原文） Hiltons can be hit or miss on bar/food. But this place is gold. Just go here. Eduardo never forgets a face and is an amazing bar tender! Wish I could visit more. The food is also great!

（由 Google 翻译）总体评分：4/5，虽然算不上“必住”酒店，性价比也不算高，但干净安静。 总体来说还不错，我订了一间带按摩浴缸的房间，我觉得升级到按摩浴缸不太值得，但如果他们免费/打折提供按摩浴缸的话，升级费可能就不值了。如果带孩子/家人一起入住，肯定不会选那间房，但我觉得它非常适合情侣入住，或者想独自放松一下（这家酒店有多种房型）。客房清洁政策有点疏忽，而且过时了，毕竟现在已经不是疫情时代了（他们有隔天打扫一次的政策，我入住的4天里根本没打扫过，不过我在走廊里路过他们家时要了毛巾，他们递给了我）。我对早餐真的很失望，虽然为一些现点现做的食物（例如煎蛋卷）付费是合理的，但为糕点和麦片（实际上是水果圈或某种水果麦片、羊角面包、燕麦片、甜瓜）多付钱是不合理的。为什么不让这部分免费，而对现点现做的收费呢？所以我干脆没去，这个政策很愚蠢，因为这家酒店附近有很多餐馆（麦当劳、潜艇堡、星巴克，都可以步行到达）。酒店大部分都很好，而且很整洁，尽管酒店看起来有点过时了，这可能是地毯的问题，电梯没有他们想要的许可证，这对于雷诺来说很奇怪。床单/纺织品很干净，考虑到整体舒适度/材质质量等，我会给3/5分。洗漱用品很一般，但按摩浴缸本身非常放松，如果有按摩浴缸的房间能升级洗漱用品或者提供单点服务可能会更好。房间里的咖啡/冰箱/电器都运行正常。电视尺寸合适，我喜欢它可以旋转，有线电视选择很基本。我觉得周围环境还不错，附近有普通的购物中心，不过如果你想去像peppermill、GSR等赌场，你可能需要走远一点，不过在这个镇上，没有什么地方是那么远的。作为里诺本地人，我喜欢的一件事是这家酒店完全没有赌博设施，我有点想要这个选择，因为如果你想赌博，到处都有赌场和酒吧。如果你想找一家大堂有老虎机的酒店，这家酒店不适合您。酒店设有健身中心、商务中心、泳池（我入住期间泳池无法使用）、餐厅（营业至晚上10点）以及一个小型“商店”，提供外带小吃/饮品。整体而言，酒店氛围相当安静、轻松，没有任何令人烦恼或不便之处。 （原文） Overall rating: 4/5 , it is not a "must stay" place nor a great value, but it is a clean, quiet place to stay. It was mostly good, I got a room with a whirlpool, I don't think it is quite worth a whole upgrade cost, but if they offer it for free/discounted. You definitely would not want that room if you were with kids/family, but I would say it is perfect for a couple, or if you want to relax solo (they have multiple room types in this hotel). The housekeeping policy is a bit neglectful and outdated, since it is not covid era anymore (they have a every other day sort of thing and didn't come at all during my 4 day stay, though i asked for towels passing them by in the hall and she handed them to me). I was really disappointed about the breakfast, while paying for some made-to-order items (e.g. omelet) made sense, paying *more* for pastries and cereal (it was quite literally fruit loops or some type of fruity cereal, croissants, oatmeal, melon fruits) did not. Why not make that part free and charge for the cooked-to-order ones? So I just did not bother, silly policy since there are a lot of restaurants adjacent to this hotel (mcdonalds, port of subs, starbucks, all walkable). The cleanliness is mostly good and tended to, even though the hotel is starting to look just a little bit dated, this might have been the carpets, the elevator did not have a permit they wanted to put within it which was weird for reno. The linens/textiles were clean, i would rate those 3/5 for overall comfort/material quality, etc. The toiletries were mediocre, but the whirlpool itself was very relaxing, might have been better if whirlpool rooms had upgraded toiletries or even ones you pay a la carte. The coffee/fridge/appliances of the room all worked as expected. TV was a good size, I liked that it swiveled, cable selection was kind of basic stuff. The neighborhood seems pretty solid to me, normal shopping center type stuff nearby, though you might have to travel a bit further if you want casinos like peppermill, GSR, etc, though nothing is all that far away in this town. One thing I enjoyed, being a reno native, was that this was a completely gaming-free hotel, I kind of wanted that option, since if you do want gaming there are casinos and pubs everywhere. If you are looking for a hotel with slots in the lobby, this would not be a good option for you. The hotel has a fitness center, business center, pool (which was out of order during my stay), restaurant (open till 10PM) and a mini "shop" for grab and go snacks/drinks. The overall hotel was pretty quiet, relaxed atmosphere, no annoyances or nuisances.

（由 Google 翻译）这绝对是最糟糕的经历，首先我们无法联系到任何人。我们是通过booking.com预订的。 我们是当地人，我们的公寓正在装修，所以我们流离失所了 22 天。有史以来最糟糕的22天。我要求住一楼，因为我丈夫脚骨折了，他们给了我们二楼，告诉我们第二天可以搬家。 我丈夫走进一个没有打扫的房间，床单上有呕吐物，闻起来像呕吐物、香烟和不新鲜的威士忌。他们确实打扫了房间，但是空调坏了，我们房间里比外面热大约 10 到 15 度，外面就像 98 度。 我们的房间外有人整晚都在聚会，第二天我不得不起床工作，准备工作时房间开始洪水泛滥，仍然没有空调，非常恶心，气味难以忍受。 他们终于在第三天把我们搬到了另一个房间，这更好了，但是我们已经五天没有热水了，我们一次也没有得到女仆服务！谢天谢地，我们带了自己的清洁用品、毛巾、床单、枕头和毯子。 我们必须提前支付 22 天的费用，所以我们真的没有太多选择。 我不会向我最大的敌人推荐这个地方，卫生部门应该使用安全套 （原文） This was the absolute worst experience, first we couldn’t get anyone on the phone. We booked with booking.com. We’re local here and our apartment was being remodeled, so we were displaced for 22 days. Worst 22 days ever. I asked for a first floor because my husband has a broken foot, they gave us 2nd floor, told we could move next day. My husband walked into a room that hadn’t been cleaned the was vomit on the sheets and it smelt like puke, cigarettes and stale whiskey. They did clean the room , but the a/c went out, it was about 10to 15 degrees hotter in our room than outside, it was like 98 degrees outside. There were people partying all night outside our room, I had to get up for work the next day, while getting ready for work the room started flooding, still no a/c it was so disgusting and the smell was unbearable. They finally moved us on day 3 to another room, which was better, but we were with out hot water for 5 days, not once did we ever get maid service!!! Thank goodness we brought our own cleaning supplies towels sheets pillows and blankets. We had to pay for all 22 days up front so we really didn't have a lot of options. I would not recommend this place to my worst enemy, the health department should condom it

（由 Google 翻译）这个地方太糟糕了。 房间急需维修、升级。 到处都是污渍、裂缝、水槽水龙头坏了、马桶不能冲水、空调机组实际上是用胶带粘在一起的、电视遥控器坏了、其中一条浴室毛巾上有红色污渍。 每个细节和基本便利都很糟糕。 至少淋浴可以用而且水很热；我对此非常“感激”。 床看起来很干净，但我睡在床单上，用了我的睡袋。 当我退房时，我身后的两位女士正在抱怨一些同样的事情。 这不是我编造的。 即使是工作日或周末，在这里支付一个房间的费用也不要超过 40 美元。 付款前至少检查一下！ （原文） This place was terrible. The room was in bad need of repair, upgrade. Everywhere there were stains, cracks, the sink faucet didn't work, the toilet didn't flush, the A/C unit was literally held together with duct tape, TV remote broken, one of the bathroom towels had red stains on it. Every detail and basic convenience was nasty. At least the shower worked and the water hot; i was very "thankful" for that. The bed seemed clean enough, but i sept on top of the sheets, used my sleeping bag. When i was checkin out, two ladies behind me were complaining about some of the same things. I'm not making this up. Do not pay more that $40 for a room here, if even, weekday or weekend. At least check before you pay!

（由 Google 翻译）希望有零星的选择... 开了3个小时的车才发现我预订的酒店一团糟。客户服务令人不愉快，房间本身也很糟糕。令人作呕的地毯、溅满污物的墙壁以及坏掉的空调。房间最突出的特点是前一位客人的瘟疫，他认为在无烟房间里吸烟很酷！在要求换房间后，我和我的家人被带到了另一个肮脏的房间。这个有尿骚味，同样的污秽轮廓清晰可见。我敦促任何读到这篇文章的人远离！如果已预订房间，请要求全额退款。如果还没有，那么恭喜！你刚刚把自己从极度头痛中解救出来。我们以为我们会以优惠的价格来到一家体面的酒店。结果却完全相反...... （原文） Wish there was a zero star option... Drove 3 hours to find out that the hotel I reserved was an utter mess. Customer service was unpleasant, and the room itself was dreadful. Disgusting carpets, walls splattered with filth, and a broken air conditioner. The most prominent feature of the room was the pestilence from the previous guest who decided it was cool to smoke, in a non-smoking room! After demanding to change rooms my family and I were taken to another grimy room. This one smelled of pee, and the same profile of uncleanliness lay clear within sight. I urge whoever reads this to STAY AWAY! Please ask for a full refund in the case of an already reserved room. If you haven’t, congrats! You have just saved yourself from a tremendous headache. We thought we were coming to a decent hotel for a great price. Turns out it’s the complete opposite....

（由 Google 翻译）我的房间没有空调。它坏了。浴室的水龙头总是漏水。前台人员对人不尊重。如果您留在那里并且必须离开，他们将不会退还任何钱。他们是小偷。我不会推荐任何人留在那里。管家不像其他汽车旅馆那样打扫房间。而且所有的服务都很糟糕。他们有很多居住在那里和周边地区的高音扬声器。 （原文） My room had no air conditioning. It was broke. The bathroom faucet is leaking all the time. The front desk people have no respect towards people. And if you stay there and have to leave they won't refund any money back. They are thieves. I wouldn't recommend anyone to stay there. Housekeeper's don't clean the rooms whatsoever good like other motels. Also all services suck. Theirs a lot of tweeters that live there and surrounding areas.

（由 Google 翻译）除了我的头上有一个屋顶之外，这很糟糕。人们发现蟑螂抬起马桶座圈，甚至转动水槽的把手。房间里没有提供毛巾或垃圾桶，连续一周索要毛巾，拒绝把它们交给手上，但从来没有像他们所说的那样派人下来。浴室门关不上，在我的旧房间里，淋浴时，由于电工胶带将其固定住，淋浴杆两次掉落在我身上😂我住过的任何房间的地毯都没有吸尘，我祈祷床单上的痕迹是干净的弄脏了，我们不小心把衣服倒置了，而不是试图将残留物隐藏在脏床单上。我们在这里不受欢迎，事实证明，我们只是需要找个地方住下。空调在另一个房间着火了，直到几个小时后才让我们换到另一个房间，尽管外面和现在房间里都很热。 （原文） Other than having a roof over my head, it’s terrible. Roaches are found lifting the toilet seat or even turning the nob of the sink. No towels or trash can in the room provided, asked for towels for a week straight, refused to give them in hand but never once sent someone down with someone liked they said they would. Bathroom door won’t shut, in my old room the shower rod fell on me twice during my shower due to electrical tape holding it up😂 carpets not vacuumed in any room I’ve been in I’m praying the marks on my sheets are stained and we’re accidentally put on upside down instead of trying to hide residue on a dirty sheet. We are unwanted here and it is proven but simply need somewhere to stay. Ac caught on fire in another room, wouldn’t let us get a different room till hours later even though it was bloody hot outside and now inside the room.

（由 Google 翻译）首先，如果我可以降低它的评分，我会的。 当我在里诺的 Vagabond Inn 预订房间时，我选择了一间无烟房，结果收到了一间吸烟房。 房间门和门框都被撞坏了，必须强行打开。 环视房间，支撑电视柜的梳妆台坏了。 它缺少多个抽屉，我只能假设顶部也丢失了。 两张床头柜上都写有脏话，这让我怀疑房间是否打扫得干净。 每面墙上都有洞，许多灯座都没有灯泡，有灯泡的也没有灯罩。 阳台上堆满了垃圾。 浴室水槽和台面从墙上掉下来。 我们早上拒绝喝水或洗澡，因为我不相信水质。 酒店外面通往二楼的楼梯也坏了，可能没有编码。最后，但同样重要的是，床单上有一种红色物质，我想相信它是蜡烛蜡，但根本不应该在那里。为你自己和你的家人一个忙，多花一点钱在更好的地方住一个漂亮的房间。 这个价格太高了，根本不值得。 我永远不会再住在这个地方，我会确保我认识的人都不会住在任何流浪者旅馆。 （原文） First off if I could rate it lower I would. When I booked my room at the Vagabond Inn in Reno I selected a non smoking room and I received a smoking room. The room door and the door frame were both busted and had to be forced open. Looking around the room the dresser that held up the TV stand was broken. It was missing multiple drawers and I can only assume that the top portion was missing as well. Both the bed side tables had profanity written on them making me question how well the rooms are cleaned if they are cleaned at all. There were holes in every wall, many light sockets were missing light bulbs and the ones that did have light bulbs were missing lamp shades. The balcony was covered in trash. The bathroom sink and counter top were falling off the wall. We refused to drink the water or to shower in the morning because I did not trust the water quality. The stairs on the outside of the hotel leading to the second floor were also broken and are probably not to code. Lastly, but certainly not least there was a red substance on the bed sheets that I want to believe was candle wax, but should not have been there at all. Do your self and your family a favor and pay a little extra for a nice room at a better place. This one was way over priced and was not worth it at all. I will never stay in this place again and I will make sure that no one that I know will stay in any Vagabond Inns.

（由 Google 翻译）0 星！首先，对于大多数人来说，我讨厌我必须给这个地方一颗星。但请小心！我的房间有臭虫（211 房间）。我试图给这个地方一个机会了解它的样子，但我不想以貌取人，对吗？当我第一次走进房间时，房间里有一股恶臭，灯里没有灯泡，浴室很脏，电视也不能用。还有更多，但我主要担心的是臭虫！这让我不想回家，因为我不想带他们一起去。我试图退款，但只想退款一晚（我预订了两晚），所以现在我必须努力拿回我的钱，因为这是一个非常严重的健康问题，前面的女士根本不关心。我想人们会有心并且理解这样的情况。但我想我必须提出索赔并报告，因为这个地方需要一些严重的轰炸或只是将其拆除。不管东西有多便宜，我仍然应该睡得足够舒服，而不是从睡梦中醒来，像个瘾君子一样发痒。太糟糕了，我无法发布我的照片，但请随时在 Yelp 上查看它们！ （原文） 0 STARS! First and for most I hate that I have to give this place a star. BUT PLEASE BE CAREFUL! My room have bed bugs (room 211). I tried to give this place a chance knowing how it looked but I didn't want to judge a book by it's cover, right? When I first walked in the room stank, no light bulbs in the lamps, the bathroom is filthy, and the tv does not work. There's more but my main concern is the BED BUGS! It makes me not want to go home because I don't wanna bring them with me. I tried to get a refund but only wanted to refund for one night (I reserved two nights) so now I have to fight to get my money back because this is a very serious health issue which the lady in the front did not have a care in a world about. I would think people would have heart and understand a situation like this. But I guess I'm going to have to make a claim and report because this place will need some serious bombing or just tear it down. No matter how cheap something is, I should still be comfortable enough to sleep and not be waking up out of my sleep itching like a crackhead. Too bad I can’t post my pictures but feel free to review them on Yelp!

（由 Google 翻译）可以进行一些更新和深度清洁。有一个禁烟房间，但闻起来有烟味，地毯上有烧孔。套房非常宽敞，床非常舒适，工作人员令人愉快且乐于助人。泳池很棒，很干净。早餐还不错，品种很多。无法击败的价格。 （原文） Could use some updating and deep cleaning. Got a no smoking room but it smelled like smoke and had burn holes in carpet. Suite was very spacious, beds were very comfortable, and staff was pleasant and helpful. Pool was great, clean. Breakfast pretty good lots of variety. Couldn't beat the price.

（由 Google 翻译）位置很好，工作人员很友好，房间很干净，而且很新。价格也很公平。 不幸的是，该建筑的隔音效果不佳，您可以听到房间上方、两侧的人声以及走廊里的噪音。 工作人员很好，并试图通过允许我换房间来适应我，但不幸的是，噪音对我个人来说有点太大了，无法停留超过一晚。 如果我再次住在这里，我会要求一间顶楼的房间，看看噪音水平是否更可以忍受。 （原文） Good location, friendly staff, and rooms were clean and reasonably current. Price is fair too. Unfortunately, the building is not well insulated, and you can hear people above your room, on either side, and noise in the hallway. The staff was nice and tried to accommodate me by allowing me to move rooms, but unfortunately the noise was just a bit too much for me personally to stay longer than one night. If I were to stay here again, I would ask for a top floor room and see if the noise level was more tolerable.

（由 Google 翻译）我们去预约了，停车场非常拥挤。办理入住需要排队，一个人在前台工作，所以花了大约半个小时才办理入住。到了我们的房间，浴缸绝对恶心。水泥浆和浴缸周围发霉。浴缸里到处都是不同颜色和长度的头发，下水道里全是头发……床又漂亮又舒适，所以我打算把这一切都抛之脑后……直到早上早餐很晚才出来，这这是我们住在这里的主要原因。听说早餐很好，而且我丈夫这周要工作，所以我们需要在 6:30 做好早餐，这样他才能去上班。 更不用说酒店之间共享的游泳池今天因私人聚会而关闭。 总的来说，这是一次糟糕的经历，所以我们提前退房，并决定多花一点钱住在新的最佳西方酒店...我很高兴我们这么做了... （原文） We showed up for our reservation and the parking lot was so crowded. There was a line to check in and one person working the desk so it took about a half hour to get checked in. Got to our room and the tub was absolutely disgusting. Mold in the grout and around the tub. Hairs of all different colors and lengths all over the tub and the drain was FULL of hair... The beds were nice and comfy though so I was going to let it all go.. till the morning when the breakfast was out late, which was the main reason we stayed here. Heard the breakfast was good and my husbands working hear this week so we needed to get it right at 6:30 so he could get to work.. Not to mention the pool, that is shared between the properties was closed today for a private party. All around a bad experience so we checked out early and decided to pay a little extra to stay at the new best western... Boy am I glad we did...

（由 Google 翻译）带我们的小孩子去公路旅行并住在这里。我真的希望我读过这些评论，因为它们中的大多数都与我们的经历相同。首先我们等了 45 分钟才办理入住。第二家酒店很脏！女仆车到处都是，但我真的不认为它们干净。在我们使用浴室之前我必须把它擦干净。看起来就像在浴室地板上撒尿。淋浴墙上发霉。除非我抬起后盖并拉动链条，否则马桶不会冲水。进入房间的键盘无法使用，我们有几次让他们知道我们进门有困难，并被告知电池快没电了，但我们从未更换过电池，所以我们必须刷钥匙卡 10 或 12 次才能使用。打开。我们对面的老夫妇说他们也有同样的问题。我不会推荐这家酒店！ （原文） Took our little kids on a road trip and stayed here. I really wish I had read the reviews because most of them were the same as our experience. To start we waited 45 minutes to get checked in. Second hotel is dirty! Maid carts sat everywhere but I truly don’t think they clean. I had to wipe down the bathroom before we used it. Looked like pee on bathroom floor. Mold in shower wall. Toilet would not flush unless I lifted the back lid and pulled the chain. Key pad to get in the room would not work and we let them know a few times we were having trouble getting in and was told battery was going out but never changed the batteries so we had to do key card 10 or 12 times before it would open. Elderly couple across from us said they had the same problem. I would not recommend this hotel!

（由 Google 翻译）起初，我们被告知热水无法使用，每次都必须要求客房清洁服务，电视上的同轴电缆坏了，差点错过一场重要比赛！但是，工作人员很友善、乐于助人并且乐于助人。去机场的班车非常好。房间也很舒服。电梯有点简陋，而且为两栋大楼提供早餐的小大堂很困难，因为人太多了。然而，提供的食物很美味。 （原文） At first, we were told hot water wasn't operational, housekeeping must be requested every time, the coaxial cable on the TV was busted and almost missed a big game! But, the staff was kind and helpful and were accommodating. The shuttle to the airport was very nice to have. The rooms were comfortable too. The elevator was a bit sketchy and the small lobby offering breakfast for both buildings was difficult as there were so many people. However, the food provided was delicious.

（由 Google 翻译）这是一个不错的房间。它似乎最近被重新装修得很好。床对我来说有点太软了，但我知道这是个人喜好。浴室也做得很好。早餐很好，有热食、麦片、烤面包、百吉饼、咖啡和果汁可供选择。华夫饼机很不错，但是很忙，所以要早点去。有苹果和橙子，但如果有更多的水果选择就更好了。唯一真正的缺点是停车场很小。隔壁就有一家酒店，他们共用停车场。如果两家酒店都订满了，你就得把车停在街上。 （原文） It was a nice room. It seems to have been recently remodeled nicely. The bed was a little too soft for my liking, but I know that's personal preference. The bathroom was nicely done too. Breakfast was good with a choice of hot food, cereal, toast, bagels, coffee and juices. The waffle maker is a nice touch, but it's very busy so get there early. There were apples and oranges but a larger choice of fruit would be nice. The only real negative is that the parking lot is small. There is a hotel right next door and they share the parking lot. If both hotels are booked you would have to park on the street.

（由 Google 翻译）这个地方干净又宽敞。但最好的事情是交通便利。房间的位置恰到好处。我们不需要移动家具来绕过它，就可以得到一个非常好的改变。我们的房间配有冰箱、微波炉，甚至还有一个 2 燃烧器炉灶。滚动淋浴很完美。床很舒服，虽然对于我个子矮的人来说太高了。我们来得太晚了，没吃到包含在房费里的早餐，但看起来他们已经吃得很丰盛了——太错过了。 （原文） this place was clean and spacious. but the best thing was the accessibility. the room was situated just right. we didn't have to move furniture to get around it for a very nice change. we had a room with a refrigerator, microwave, and it even had a 2-burner stove. the rolling shower was perfect. the bed was very comfortable, although too high for my short self. we were too late for the included breakfast but it looked like they had a full spread--missed it by that much.

（由 Google 翻译）服务还行。女服务员人很好。但是房间……乱糟糟的！！电视坏了。淋浴间里挂着别人的脏抹布。墙上沾满了番茄酱。真该解雇一下，再雇个更好的客房清洁人员。床很舒服。位置不错。就是房间价格太让人失望了！！ （原文） The service was ok. The ladies were nice. But the room... was a mess!! TV cracked. Someone's dirty rag hanging in the shower. Smeared ketchup on the wall. Seriously need to fire and hire better housekeeping. Bed was comfy. Good location. Just the room was highly disappointing for the price!!

（由 Google 翻译）酒店的质量绝对是好的。考虑到它也是一个卡车停靠站。我相信她的名字是凯拉，前台人员的服务非常棒！非常注重细节，非常直率，而且性格很好，她真的很好。房间非常干净，维护得很好，考虑到大流行，他们仍然提供袋装早餐，仍然为我节省了一些时间和金钱。我可以想象维护如此繁忙的地点是一项艰巨的任务。但从我的经验来看，这真是太棒了。我想说我的钱绝对物有所值。相信我，我为最糟糕的事情付出了更多，而且我并不后悔在这个地方花一毛钱。 （原文） The quality of the hotel is definitely good for what it is. Considering its a truck stop also. The service from the front desk person I believe her name is kyra was superb! Pays alot of attention to details and very straight forward and has a great personality really she's really nice. The room was very clean and well kept and considering the pandemic for them to still give a bagged breakfast still saved me some time and money. I can imagine its a hard task to maintain the upkeep of such busy location. But from my experience it was wonderful. I would say I definitely got my money's worth. Trust me I paid more for worst and I didn't regret spending a dime at this location.

（由 Google 翻译）我的丈夫是一名卡车司机，我在这家酒店为他预订了三次住宿。工作人员很友好，房间很不错，没什么可抱怨的。他说今天过得很愉快，他们还吃了早餐！所以这是一个优点。如果他最终来到那个地区，肯定会再次向他们预订房间。 （原文） My husband is a truck driver and I booked his stay three times at this hotel. The staff is friendly, the rooms are decent can't complain. He said his day was nice and they had breakfast! So that was a plus. Will definitely book rooms to them again if he ended up in that area.

（由 Google 翻译）前台小姐姐很棒。床很舒服。客房服务不是那么好。浴缸里有头发，水槽下有以前的人留下的垃圾，吹风机上有灰尘和头发，房间里有很多灰尘，地毯没有彻底吸尘。也许管家的工作应该检查一下。不过我会再次入住。一个人旅行，我觉得那里很安全 （原文） Front desk gal was great. Bed was comfy. Housekeeping was not all that good. Hairs in the bathtub, garbage under the sink from previous people, dust and hairs on the hair dryer, lots of dust in the room & the carpet was not thoroughly vacuumed. Maybe the housekeepers work should be checked. I would stay again however. Traveling alone, I did feel pretty safe there

（由 Google 翻译）读了一些评论后，我有点犹豫要不要住在这里。不过，由于这家酒店毗邻一个大型旅游中心，所以 更适合我们一家人，因为我丈夫是卡车司机。 酒店一进门就很干净。一位名叫Ashley的年轻女士热情地接待了我们。她非常友好，也很专业。她的客户服务非常出色。她向我们介绍了所有外卖店的信息，还提供了餐厅和赌场的一些优惠券。 走进房间，我首先注意到的是空调非常凉爽，还有一股清新的气味（我三岁的孩子甚至闻到花香，哈哈）。房间非常干净。床和枕头都很舒服。整晚都很安静，外面也没有像之前评论里说的那样有什么令人毛骨悚然的人。 总而言之，如果我们再来里诺，我还会住在这里。 （原文） After reading some of the reviews I was kind of hesitant to stay here. However, since this is next to a very large travel center it was more Suitable for our family since my husband is a Truck driver. The hotel was very clean upon entering. We were greeted by a nice young lady named Ashley. She was very friendly and professional. Her customer service was excellent. She gave us information on all the delivery food places and also some coupons for the restraunt and casino. The first thing I noticed entering our room was how cold the ac was and the clean smell(my 3 year even sad it smells like flowers lol) the room was very clean. The beds and pillows were comfortable. It wasn't noisy through the night and there wasn't any creepy people outside like stated in previous reviews. All and all I would stay here again if we come through Reno.

（由 Google 翻译）因为我的卡车在Swift航站楼的维修店，所以不得不来这里，步行就能到。我住的房间，客房服务人员刚刚打扫完，闻起来很香。我的电话坏了，但我联系了Cameron，他非常热情友好……我帮他安排了人来处理，也帮我延长了住宿时间。酒店还有微波炉和冰箱，这点很贴心。隔壁就是赌场，哈哈，哦……他们提供早餐，床也超级舒服。 （原文） Had to come here since my truck being in the shop at the swift terminal which is a walk away. The room I came in the house keeping just finished cleaning my room and it smelled lovely. My phone didn't work but I spoke to Cameron and he was very accommodating and nice....between getting someone to see about it and extending my stay. There was also a microwave and fridge which is always a plus. There's a casino literally next door lol Oh.... they offer breakfast and the bed is freakin comfy.

（由 Google 翻译）印象非常深刻。就价格而言，这次住宿体验相当出色。房间干净，没有烟味（这对于里诺的汽车旅馆来说，真是难能可贵）。他们允许我们的猫咪入住，毛巾超级柔软。唯一的问题是我们能听到楼上邻居的一切动静。他凌晨2点左右到，早上6点半就起床了。我本来想再多睡一会儿，但总体来说，我印象非常深刻。还有免费早餐！ （原文） Very impressed. For the cost it was quite a stellar stay. The room was clean and did not smell like smoke(which is saying something for a Motel in Reno). They allowed our kitties there and the towels are super soft. Only problem was we could hear EVERYTHING from our upstairs neighbor. He got in about 2am and was up at 630am. Wanted a but more sleep, but overall I was impressed. Free breakfast too!!

（由 Google 翻译）订了一个房间一周了，一切都很满意。 很安静，小厨房里摆满了锅碗瓢盆、盘子、肥皂和毛巾。我唯一的抱怨是电梯很慢，而且有点可怕。 决定回来，我想我一定为食品室多付了几块钱，因为这不像上次。 这次，我的房间入口在外面，房间显然不是我上次付的钱。 有小厨房，但没有烤箱，我的菜也很少。空调坏了，而且根本没有柜台空间。 （原文） Got a room for a week, and was very happy with everything. It was quiet, the kitchenette was fully loaded with pots, pans, dishes, soap and towels. The only complaint I had was the elevator is slow, and a little scary. Decided to come back and I guess I must have paid a few bucks extra for the food rooms because this is not like the last time. This time, my entrance to my room is outside and the room is clearly not what I paid for last time. There is a kitchenette but no oven, and my dishes are sparse. The AC doesn't work and there's no counter space anywhere at all.

（由 Google 翻译）入住的时候并没有告知空调坏了。也无法改变每个房间内的温度。当我打电话给前台询问此事时，他们送来了一个带有标签的小型取暖器，威胁说如果退房时不将取暖器归还给前台，就要向我收取 60 美元。 房间很安静，但有一股霉味，第二天早上我关掉闹钟时，我发现床头柜边上有一种粘稠的物质。门锁可以使用，但效果不佳，门很难打开和关闭，挡风雨条缺失，门上有很大的缝隙。天也黑得令人难以置信，壁橱完全没有门。 我住了一晚，因为我的住宿不可退款，但如果我的住宿时间超过一晚，我就会早点离开。当我试图在退房时提出这些问题时，前台没有人处理我的投诉，除了一名保安嘲笑我的担忧。我请求他在早上 8 点到达后请让人给我打电话，虽然他向我保证他会的，但从来没有人打过电话。 这是我留下的第一篇负面评论，但我想提醒其他人，这家酒店并没有提前告知他们的房间、损坏的供暖/制冷系统或政策。这不是度假村。这是一家破旧的酒店。 6 号汽车旅馆更便宜、更干净，工作人员也更友善。 我不会再留下来，并会警告我认识的每个人在访问期间不要让他们的家人留在这里。 （原文） When I checked in, I was not informed that the air conditioning was broken. There was also no way to change the temperature within each individual room. When I called the front desk about it, they delivered a space heater with a label on it threatening to charge me $60 if the heater was not returned to the front desk at check-out. The room was quiet, but it smelled musty and I discovered a sticky substance on the side of the bedside table when I turned off my alarm the following morning. The door locks functioned, but not well, and the door was difficult to open and close, with significant gaps where weather stripping was missing. It was also incredibly dark, and the closet was missing its doors entirely. I stayed the night since my stay was non-refundable, but had my visit been for more than one night, I’d have left early. When I tried to bring these issues at check-out, there was no one at the front desk to handle my complaints except a security guard who ridiculed me for my concerns. I asked for him to please have someone call me once they arrived at 8 am, and although he assured me that he would, no one ever called. This is the first negative review I have ever left, but I wanted to be sure to warn others that this hotel is not upfront about their rooms, their broken heating/cooling system, or their policies. This is not a resort. It is run-down hotel. Motel 6 is cheaper and cleaner, with a much friendlier staff. I will not stay again, and will warn everyone I know not to allow their family to stay here while visiting.

（由 Google 翻译）房间看起来像是 70 年代的装饰/地毯/家具，内部需要升级以匹配现代走廊。 折叠沙发床没有床单，房间里也没有多余的床单或枕头。 里面足够干净，幸好有一个小冰箱，但墙壁像纸一样薄，两个晚上都可以清楚地听到邻居的电视声音。此外，即使是小型汽车，车库停车也是一个挑战。 工作人员非常友好而且反应灵敏。 （原文） Rooms are seemingly 70s era decor/carpet/furniture and need upgrades on the inside to match the modern hallways. Roll out couch bed had no sheets, and no extra sheets or pillows in room. Clean enough inside, thankfully a small fridge, but walls are paper thin and neighbor's TV could be clearly heard all night both nights. Also, garage parking is a challenge, even with a small car. Staff was very friendly and responsive though.

（由 Google 翻译）首先，我们抵达后办理了入住。工作人员很友好，给了我们一个袋子，里面装着一条毯子和两条床单，让我们带回房间😅（哈哈，我在其他酒店没见过这种东西；他们通常把床单放在房间的壁橱里）。嗯，还不错…… 我们到了房间，想把房卡插进门里，却插不进去（因为当时是晚上，而且没有光源），所以我们不得不拿出手机当灯用😂 最后，我们进了房间，发现浴室发出一种有点大、很不寻常的噪音。我们通知了前台，他们去检查了。虽然有一点水流，但现在已经不发出噪音了，所以我就没管。 嗯，一切看起来都很完美，直到我们打开了我女儿要住的沙发的床垫。床垫很旧，睡起来很不舒服。咖啡机也很脏。房间很吵，因为它紧挨着洗衣房（顺便说一句，洗衣房连烘干机都没有）。（而且只有两台） 我还说电视遥控器不见了。我去前台问了两次，最后他们终于派人来检查。那个人很友善，但遥控器也坏了。他检查了电视，电视还是坏了。他不得不换了另一个房间的电视。 所以我们整个住宿期间只有一天电视可用。 事情还没完。有一天退房前，我决定在浴缸里给女儿洗澡，于是我往浴缸里放了一半水，给她洗了澡，换了衣服。然后我开始清洗浴缸，让水流着。几分钟后，我听到有人敲门。是前台的人，他们问我：“浴室里发生了什么事？”“我把浴缸里的东西洒了吗？”显然，没有。我让他进来检查，他确认我没有洒水，因为楼下的一个房间天花板漏水了。然后他说他会把其他客人从他们的房间搬走，等我第二天退房，去检查一下管道…… 这是我这辈子最糟糕的酒店体验。我根本没好好休息，也不会推荐这家酒店，也不会再来。 （原文） To start, upon arrival, we checked in. The person was kind and gave us a blanket and two sheets in a bag to take to our room 😅 (haha, I hadn't seen this in other hotels; they usually have it in the closet in the room itself). Well, that wasn't bad... When we got to the room, to insert the card into the door, it wasn't visible (because it was nighttime, and there wasn't a single light source), so we had to take out our cell phones to use it as a lamp 😂 Finally, we entered the room and the bathroom was making a somewhat loud, unusual noise. We notified the reception desk and they went to check it. Although it was running a little water, it wasn't making the noise anymore, so I ignored it. Well, everything seemed perfect until we opened the mattress of the couch where my daughter would be staying. It was quite old and uncomfortable. Among other things, the coffee maker was filthy. The room was very noisy since it is next to the laundry room (which, by the way, doesn't even have a clothes dryer). (and there are only two) I also added that the TV remote wasn't there. I went and asked the front desk twice, until they finally sent someone to check it. That person was very kind, but the remote didn't work either. He checked the TV, and it didn't work. He had to change the TV for another one in another room. So we only had a TV for one day during our entire stay. It didn't end there. One day before checking out, I decided to bathe my daughter in the tub, so I filled the tub with water halfway, bathed her, and changed her. Then I started cleaning the tub, letting the water run. A few minutes later, I heard a knock on my door. It was the front desk person, and they asked me, "What was going on in the bathroom?" "Had I spilled the tub?" Obviously, no, it hadn't. I let him in to check, and he checked that I hadn't spilled the water because one of the rooms downstairs was leaking water through the ceiling. Then I He said he would move the other guests from their rooms while I checked out the next day to supposedly check the plumbing..... IT WAS THE WORST HOTEL EXPERIENCE OF MY LIFE. I DID NOT REST AND I WOULD NOT RECOMMEND IT OR RETURN.

（由 Google 翻译）不要住在这里——预订取消，恕不另行通知，一个月内不予退款 我预订并预付了里诺传统度假胜地的住宿，与儿子一起参加周末棒球锦标赛。当我们第一天迟到时，我提前打电话确认我们的房间仍然安全。我确信不会有任何问题。 当我们晚上 11:30 到达时，我们被告知酒店已经超额预订，我们的房间被赠送了。他们向我保证可以快速退款，但我仍然不得不在深夜争先恐后地寻找另一个房间——由于最后一刻的空房情况，我支付了几乎三倍的费用。 几天后我检查了我的卡，费用仍然存在。我打电话并被告知经理会跟进，但退款可能需要 7 至 10 个工作日。整整一个月后，我再次查看——仍然没有退款。当我打电话时，他们承认系统中的预订已被取消，但退款从未得到处理。 与此同时，我还遭受了利息费用和不必要的开支，这一切都是因为他们无法兑现已确认的预付费预订。而且除了他们最初未能处理的退款之外，没有人提供任何真正的道歉或试图弥补这一点。 绝对不能接受的。再也不会尝试住在传统度假胜地了。 （原文） DO NOT STAY HERE — Reservation Canceled Without Notice, No Refund Processed for a Month I booked and prepaid a stay at Legacy Vacation Resorts Reno for a weekend baseball tournament with my son. When we were running late on the first day, I called ahead to confirm our room would still be secure. I was assured there would be no issues. When we arrived at 11:30 PM, we were told the hotel had overbooked and our room was given away. I was promised an expedited refund, but still had to scramble late at night to find another room—paying almost 3x as much due to last-minute availability. I checked my card a few days later and the charge was still there. I called and was told a manager would follow up, but also that it could take 7–10 business days for a refund. A full month later, I checked again—still no refund. When I called, they admitted the reservation had been canceled in their system but the refund had never been processed. Meanwhile, I’ve been hit with interest fees and unnecessary expenses, all because they couldn’t honor a confirmed, prepaid reservation. And at no point did anyone offer any real apology or attempt to make it right beyond the refund they failed to process in the first place. Absolutely unacceptable. Never trying to stay at Legacy Vacation Resorts again.

（由 Google 翻译）这不是你印象中的普通酒店，他们在里面有一个小厨房，我得说这很酷。清洁度本来可以更好。没看他们把浴缸洗得那么干净。提前退房时间是上午 10 点，对我来说太早了。凌晨 2 点我能听到有人在隔壁房间洗澡。然后客房服务人员不停地敲门。即使我告诉他们我还没准备好，他们也不停地叫客房服务人员。然后每次我走出房间拿东西，他们都像鹰一样注视着我。我感到非常不舒服，并且有尽快离开的压力。此外，房间里的折叠床没有床单或毯子。总的来说还不错，但下次我还是选择住其他地方。我们一共 3 个人，所以我需要折叠床的床上用品。 （原文） This isn't your typical hotel they have a small kitchen in it which I gotta say is pretty cool. The cleanliness could have been better. Didn't look they washed the tub all that well. The early check out time 10 am is very early for me. I could hear someone getting it on in the next room at 2 am. Then the house keeping kept knocking on the door. Even when I told them I wasn't ready yet they kept saying house keeping. Then anytime I came out of the room to get stuff out they were watching me like a hawk. I felt very uncomfortable and pressure to leave as quickly as possible. Also the fold down bed had no sheets or blankets in the room. Overall it's not terrible but I'd prefer to stay somewhere else next time. For context there were 3 of us which is why I needed the bedding for the fold down bed.

（由 Google 翻译）给一星是因为工作人员超级友好，而且很有礼貌。 房间又老又旧。折叠沙发简直糟透了😫又老又脏。 而且，里面……满是🪳蟑螂。千万别住这里😑 我猜有线电视是最基础的配套，因为我们房间里没有有线电视，大概只有7个频道。 我带着孩子，5个多小时没能上厕所，虽然挺好玩的，但体验很糟糕😭 绝对需要一些关爱，或许老板也应该体贴点😅😅 老板肯定超级抠门…… （原文） One star because the staff was super nice and respectful. The rooms are old and outdated. The pull out couch was just horrible 😫 so old and nasty Also, it's....Full of 🪳 cockroaches. Don't stay here 😑 The cable is the very basic package, I'm assuming, because we have no cable in our room, maybe about 7 channels. Couldn't use the toilet for over 5 hours I have my kids with me, so that was fun just a horrible experience 😭 Definitely needs some TLC and maybe an owner that cares 😅😅 The owners must just be super cheap...

（由 Google 翻译）房间干净整洁。然而，我们的冰箱坏了，所有的食物和牛奶都丢了。我告诉前台，她回复说：“哦，太糟糕了。” 于是我花3.79美元买了一小瓶牛奶就走了。我会向洲际酒店集团反映此事。趁我还没忘，先声明一下，我是洲际酒店的钻石精英大使，一直住在他们的酒店，对Staybridge品牌非常熟悉。我度假时选择Staybridge，因为我们喜欢厨房的便利，而且早餐也一直很棒。直到这次。说实话，早餐糟透了。有一次没有盘子，只摆了四个纸盘。与此同时，工作人员在走廊里喝着咖啡聊天。烤面包机几乎没用。没有咖啡，早餐“肉类”的选择只有牵牛花素香肠饼和一些干巴巴的小猪肉香肠。炒鸡蛋根本吃不下去。我只能说，华夫饼机算是救命稻草了。 （原文） The room was nice and clean. However, our refrigerator died and we lost all our food and milk. When I told the person at the front desk about this her reply was, "oh that's too bad". So I purchased a small bottle of milk for $3.79 and walked away. I will be taking this up with IHG corporate. Before I forget let me say that I am a Diamond Elite Ambassador level with IHG and stay at their properties exclusively and am very familiar with the Staybridge brand. I choose if for vacation stays because we love the convenience of the kitchen plus the breakfast is always very good. Until this time. The breakfast was to be honest terrible. At one time there were no plates and four paper plates were put out. Meanwhile the workers conversed in the hallway drinking coffee. The toaster barely worked. There was no coffee, the selection of breakfast "meat" was between morning glory vegan sausage patty or some dried up little pork sausage link. The scrambled eggs were not edible. I can say the saving grace was the waffle machine.

（由 Google 翻译）我在这里举办了单身派对，我们所有的女孩都住在一起。酒店的客户服务非常棒，整个酒店的清洁度也非常好。早餐很美味，设施也无与伦比。他们甚至还有一个超酷的后露台，大家可以在那里聚会。我们很喜欢它足够大，可以容纳我们所有人，而且小厨房也非常棒。我的其他家人和伴郎伴娘也住在这里，他们都很喜欢。我们一定会再来的！ （原文） I had my bachelorette party here and all of us girls stayed together and the customer service was absolutely amazing as well as the over cleanliness of the entire hotel. The breakfast was delicious, and the amenities are unmatched. They even have a super cool back patio where you can all hangout at. We loved that it was big enough for all of us and the kitchenette was super nice to have. I also had other family members and our groomsmen stay here and they all loved it as well. We will definitely be back!

（由 Google 翻译）太恶心的酒店了。因为蜘蛛泛滥，不得不换房间。换房间花了一个多小时，却从未收到任何道歉。他们似乎只是因为不得不让我搬走而感到恼火。这家酒店破败不堪，需要彻底翻新。 早餐人员人很好，但清洁人员和管理人员需要重新审视一下客户服务的含义。强烈建议无论如何都别住这家酒店。它彻底毁了我的工作周，我再也不会住在这里了。 （原文） Absolutely disgusting hotel. Had to change rooms due to a spider infestation. Took over an hour to change rooms and was never offered an apology for the inconvenience. They just seemed annoyed that they had to move me. This hotel is disgustingly rundown, and needs to be completely redone. The Morning breakfast people were very nice, but the cleaning crew and management need reassess what customer service means. Highly recommend avoiding this place at all cost. Totally ruined my work week and I will never stay here again.

（由 Google 翻译）这地方太棒了。干净又温馨。我们的房间有设备齐全的厨房和普通的咖啡壶，而不是那种K杯的破玩意儿。冰箱里设施齐全，餐具也齐全。离家2000英里的我感觉就像在家一样，哈哈。我超爱这家酒店，迄今为止住过的最好的酒店。 （原文） This place is great. Clean and welcoming. Our room had full kitchen and normal coffee pot, not the k-cup crap. Full fridge and real dishes. Definitely made me feel at home when I was 2000 miles from home lol. Love this hotel nicest one I've stayed at by far.

（由 Google 翻译）不推荐养狗人士入住！！ 这家酒店价格有点高，因为房间本身就有些磨损（地毯磨损，墙上有污渍）。 不过房间很干净。 我们是💎钻石会员。 我们的狗一年有几个月会和我们一起住酒店，7年来从未出过任何问题。 我们从科罗拉多州一家住了两周的酒店开车3个小时到达，筋疲力尽。我给这家酒店打了4星。 总之，当时我正在刷牙，我的狗突然大声叫了两声。它在等我丈夫要一片苹果。它拿到后就安静了下来。它真的只是兴奋了几秒钟。 10-15分钟后，我们换上睡衣，盖上被子，关了灯，我的狗在我胸口酣然入睡。我正要进入一种甜蜜的、亟需的睡眠状态，这时门响了。 我家狗狗睡着了，一下子从床上飞了起来，狂吠不止！现在，它真的狂吠了好几分钟。显然有人抱怨过之前的狂吠，那只是两声响亮的吠叫，之后就完全安静了。 如果有人抱怨噪音，请在走廊里听一听。或许可以多听几遍，但看在上帝的份上，千万别在只听到寂静无声的时候敲门！很多酒店会提供印有狗狗图案的衣架，这样员工就不会敲狗主人的门了。 我建议买一些印有狗爪图案的门环，这样员工就不会敲门了，而且在打扰那些每晚额外支付75美元带狗入住的客人之前，最好先调查一下噪音投诉。 考虑到我家狗狗之前叫了两声，抱怨的人肯定很厉害。因为员工来的时候（准备睡觉），我们才穿好衣服，所以我隔着门跟那位女士说：“它很安静。”“请走开，马上就安静了！” 她一走，房间又恢复了平静。 我们俩一路上都疲惫不堪，但这次之后，神经紧绷，肾上腺素飙升，几乎睡不着觉。我们迫不及待地想出发。 （原文） DO NOT RECCOMEND FOR DOG OWNERS!! This hotel is a bit pricey considering average rooms that do show some wear and tear. ( worn carpet and stains on wall) It was a clean room though. We are 💎 diamond members. Out dog stays in hotels with us a few months out of the year and we've never had a problem in 7 years of doing so. We arrived exhausted after a 3 hour drive from a hotel in Colorado which we had stayed at for 2 weeks. I gave them a 4 star. Anyway, I was brushing my teeth when my dog let out two loud barks. He was waiting for a slice of apple from my husband. He got it and then was quiet. He literally just got excited for a few seconds. 10-15 minutes later we were in our pj's under the covers lights out and my dog sleeping soundly on my chest. I was just about to fall into a delicious state of much needed sleep when there was a knock on the door. My sleeping dog flies off the bed barking his head off! NOW there is a REAL few minutes of barking. Someone had apparently complained bout the earlier barking which was literally 2 loud barks followed by silence from that point on. If there is a noise complaint please listen in the hallway. Maybe check a few times but for God's sake DON'T knock on the door when all you hear is silence! The reason many hotels give dog print dog hangers is so that staff does not knock on dog owners doors. I would recommend getting some dog paw door knockers so that staff foes not knock and investigating noise complaints before bothering guests that are paying an extra $75 a night to bring their dog along. Whoever complained must have been a real piece of work considering the 2 barks my dog had let out earlier. Since we were only half dressed when staff came (for bed) I was telling the lady through the door, " He was quiet." "Please go away and it will be quiet again!" As soon as she went away there was once again quiet. We had both been completely road weary and exhausted but after this, nerves were fried, adrenaline kicked in and we barely slept. We couldn't leave fast enough.

（由 Google 翻译）工作人员很友好。摇摆泳池开放至晚上10点。早餐供应时间为早上6点至10点。我们的大床房非常棒，配有两台电视和一个小厨房。 工作人员也很友好。泳池开放至晚上10点。早餐供应时间为早上6点至10点。我们住的是大床房，配有两台电视和一个小厨房。 （原文） Friendly Staff. Swinging pool is open until 10pm you get breakfast from 6am to 10am. Our queen room was fantastic with 2 tvs and a small kitchen. Los trabajadores son amigables. hay piscina hasta las 10p. Hay desayuno de 6am para 10am. Tuvimos un Queen Room con dos tvs y una pequeña cocina.

（由 Google 翻译）前台的Jeanie让我的入住体验无比宁静、放松和温馨！她真的竭尽全力，帮我解决了所有问题。 衷心感谢！ （原文） Jeanie at the front desk made my stay so incredibly restful, relaxing, and welcoming! She truly went above and beyond to save the day. Thank you from the bottom of my heart!

（由 Google 翻译）老实说我差点就给3星了。总的来说，这家汽车旅馆不错。我喜欢旧的感觉（房间的钥匙而不是卡），而且环境舒适。淋浴还可以，水压有点不稳定，但是还可以。停车场很小，但它不是一个太大的汽车旅馆，所以其实这并不重要。基本上是一个安静的区域，但这意味着发出的声音特别响亮。较低的评级主要​​是舒适度。床，仅此一点就是一星级。非常难，几乎可以用力将一枚硬币从上面弹出。枕头本来可以更糟，但绝对可以更好。 2 晚上我睡得很不好。工作人员很友好，这很有帮助，但我严重怀疑我们是否会再次入住 （原文） I honestly almost put 3 stars. Overall the motel is nice. I like the older feel (an actual key for the room not a card) and it’s a comfortable environment. The shower was okay, iffy pressure but did the job. The parking is small but it’s not an overly large motel so really it doesn’t matter. Basically a quiet area but that means what sound is made is extra loud. Mostly the lower rating was comfort. The bed, that alone is a 1 star. It’s very hard, almost pop a coin off it hard. The pillows could have been worse but definitely could have been better. 2 very bad night sleeps for me. Staff was friendly which helps but I seriously doubt we would stay again

（由 Google 翻译）非常棒的住处（我住了两周）！ 虽然有些地方略显老旧，但非常舒适、宽敞、宁静，设施也很棒。前台服务和员工都很棒！热情友好，乐于助人，无论是酒店还是周边环境。 我还会再来这里住两周！ （原文） AWESOME place to stay (2 weeks for me)! Shows it's age in some areas, but so comfortable, spacious, restful, and amenities are great too. Front desk service and personalities are superb! Friendly and helpful as can be about the area as well as the hotel. I would spend 2 weeks here again!

（由 Google 翻译）7月12日住了一晚，床上满是臭虫。我的背上全是虫子咬的。以后不会再住了。不过前台的那位先生服务态度很好。 （原文） Stayed one night on July 12th and the bed was infested with bed bugs. Had bites all over my back. Will not stay again. On a plus side the gentleman working the desk was awesome.

（由 Google 翻译）如果不是因为搬进周租房时，试图卸车时遭遇的恶劣对待，我的评分会更高。我身有残疾，为了卸东西，我把车停在离房间更近的地方。前一天晚上搬运东西时，我疼痛难忍，抬东西都很费劲（脊柱融合手术和3次膝关节手术）。我通知办公室，我的车只是暂时停在那里，不打算再开。我刚下班，外面气温高达97华氏度（约35摄氏度），所以我在里面待了一小会儿（大约10-15分钟），挪动了一下东西，腾出地方放其他东西。那个上晚班的极其粗鲁的男人开始打房间电话，然后又打我的手机。我接电话的时候，他告诉我卸车速度不够快，而且我已经在那里停了20分钟，什么都没拿。他显然在街对面监视着我。我跟他解释说我正在收拾东西，他却回答说“没人让你重新布置整个房间”。我不再接他的电话，他就开始威胁我。他给我留了语音留言，说“如果你继续乖乖听话，房租到期时你就得退房了”。我被他们员工威胁，仅仅是因为我卸车花了太长时间，还挡住了经理在标示的拖车区停车。经理当时根本不在（据我要求和经理谈话时那位粗鲁的员工说），她一到就让我把车挪开，好让她过去。再说一次，我一到汽车旅馆就给办公室打了电话，告诉这家伙我只是暂时停车卸东西。几天后我把情况报告给了办公室，他们却装作他的行为理所当然，说我入住时没有告诉他们我需要特殊停车位。我又一次解释了无数次，我当时只是在卸车而已。我理解并感谢经理有指定停车位，所以我通知办公室我将暂时停在那里。我觉得整个情况完全不合理，令人无法接受。 我想补充一点，办公室里的其他人都非常友善和乐于助人。房间干净，物业维护得很好，而且非常安静。在我入住不到一周的时间里，有两位潜在客户问我街对面的办公室里是否有人工作，因为他们刚刚受到了办公室那位员工的恶劣对待。两次都是在晚上，当时我正站在房间外面。除了这位员工之外，这是一个很棒的住宿地点，我会毫不犹豫地推荐它。 （原文） My rating would be much higher if it weren’t for the atrocious way I was treated when I was trying to unload my car when moving into a weekly room. I am disabled and parked my vehicle closer to my room simply to unload my stuff. I was in a tremendous amount of pain from moving my stuff the night before and was struggling to lift anything (spinal fusion and 3 knee surgeries). I notified the office that I was parked there temporarily and wasn’t planning on keeping my vehicle there. I had just gotten off of work and it was 97° outside so I stayed in for a short time (approx 10-15 mins) moving items to make room for my other stuff. The extremely rude man who works in the evenings started calling the room phone and then proceeded to call my cell phone. The time I did answer his call, he told me I wasn’t unloading my car fast enough and I had already been parked there for 20 mins without getting anything out of my car. He was apparently watching me from the across the street. I explained to him I was putting stuff away and he replied “no one told you to rearrange the entire room”. I stopped answering his calls and that’s when he started threatening me. He left me a voicemail stating “if you continue to be compliant [sic] you’ll be checking out when your rent is due”. I was threatened by their staff solely because I was taking too long to unload my car and blocking the manager from parking in a posted tow zone. The manager wasn’t even there (according to the rude employee when I requested to speak with a manager) and all she had to do upon arriving was ask me to move my car so she could get by. Again, I had already called the office as soon as I got to the motel and told this guy I was only parking there temporarily to unload my stuff. I reported the situation to the office a couple days later and they acted as if his behavior was warranted telling me that I didn’t advise them that I needed special parking when I checked in. Again, for the countless time explained all I was doing was trying to unload my car. I understand and appreciate the fact that the manager has a designated parking spot, hence the reason I notified the office that I would be parking there temporarily. I found the entire situation to be completely out of line and unacceptable. I would like to add that everyone else in that office is very kind and accommodating. The rooms are clean, the property is kept up, and it is very quiet here. In the less than a week I have been here, I’ve had 2 potential customers ask me if anyone works in the office across the street because of how poorly they had just been treated by the guy in the office. Both times were in the evening while I was standing outside my room. Other than this one employee, this is a great place to stay and I would recommend it without hesitation.

（由 Google 翻译）大堂里的那位女士非常不专业，非常粗鲁，根本没有让我感到受欢迎，我是一个独自旅行的20岁女性。当我在那里时，一对夫妇正在退房，因为他们说这个地方看起来地处不好的地方，事实也的确如此！有很多无家可归的人。 （原文） the lady in the lobby is very unprofessional, very rude, did not make me feel welcome at all, i’m a 20 year old female traveling by myself. when i was there a couple was checking out because they said the place looked like it was in a bad area, and it is ! lots of homeless people.

（由 Google 翻译）位置便利，房间虽然老旧但干净。旁边是消防站，但很安静。 （原文） Convenient location and the rooms were old but clean. Next to a fire station but it was quiet.

（由 Google 翻译）请注意，无论您在房价之上住多少晚，每间房都需要支付 150 美元的押金，而且他们更愿意出租给每周或每月的顾客 （原文） Be Aware there is a $150 deposit per room regardless of how many nights you stay above the room rate and they prefer to rent for weekly or monthly patrons