列克星敦的45家最佳酒店

（由 Google 翻译）一群朋友预订了这里庆祝生日周末。我们在这里吃了两次晚餐，非常喜欢那里的食物（五花肉和芝士汉堡）。真希望酒吧能营业到更晚。那天是假期周末，最后点餐时间是晚上 9:30，另一晚也不算太晚。我们的房间感觉有点脏，床边的插座也坏了——这很烦人。不过，淋浴弥补了这一点。水压很棒，水温也很热。我不确定我是否会再次入住——虽然房间不错，但可能不值我们付的钱。 （原文） A group of friends booked here to celebrate a birthday weekend. We ate dinner here twice and very much enjoyed the food (pork belly & Cheeseburger). I wish the bar had later hours. It was a holiday weekend and last call was 9:30 one night and not terribly later another. Our room was a little dirty feeling and the outlet by the bed didn't work--which is pretty annoying. However, the shower made up for it. The water pressure was great and the water temp was hot. I am not sure I would stay again--it was nice but probably not worth what we paid.

（由 Google 翻译）我最近为一位住在列克星敦21C博物馆酒店的租车客人协调了车辆交付事宜，体验非常棒。前台的Makayla竭尽全力协调一切，让我和客人的整个流程都顺利进行。 作为一名在当地与旅行者合作的商家老板，我非常感谢员工的专业和热情。很明显，这家酒店非常重视客人的整体体验，而不仅仅是住宿。 强烈推荐21C博物馆酒店，特别感谢Makayla的热情款待。 —— Kevin，Level Up Rentals （原文） I recently coordinated a vehicle delivery for one of my rental guests staying at the 21C Museum Hotel in Lexington, and the experience was excellent. Makayla at the front desk went above and beyond to help coordinate everything and made the process smooth for both me and the guest. As a local business owner who works with travelers in the area, I really appreciated how professional and accommodating the staff were. It’s clear this hotel cares about its guests’ full experience — not just their stay. Highly recommend 21C Museum Hotel, and special thanks to Makayla for her outstanding hospitality. — Kevin, Level Up Rentals

（由 Google 翻译）我来镇上参加一个会议，发现21C的价格比希尔顿或凯悦酒店更实惠。房间布置精美，酒店装潢也充满乐趣和温馨。我唯一担心的是前面的停车位太小，而且是给代客泊车用的，这让入住和退房有点麻烦。另外，前台服务员说迷你吧里有些东西是免费的，但我不确定里面包含哪些，所以干脆就没点了。 总的来说，这次入住体验很棒，我肯定会再次入住，因为这里比我在列克星敦住过的其他地方更现代、更放松。 （原文） I was in town for a conference and found 21C to be a better price than the Hilton or Hyatt. The room was nicely appointed and the decore of the hotel is fun and inviting. My only concern was the parking out front is small and used by the valet, making check-in/check-out a bit more difficult. Also, the desk clerk said that some items above the minibar were free, but I wasn’t sure what was included, so I avoided it entirely. Overall this was a good stay and I would stay here again for sure as it was more modern and relaxing than other places I have been in Lexington.

（由 Google 翻译）员工热情友好，房间也很干净，餐厅的食物也不错。但其他方面令人失望：房间里没有卫生纸，毛巾上有破洞，暖气要么只开很短时间，要么开很久，而且只在晚上开，整夜不停。我要求提供冰块，他们用袋子送来，但厕所里没有冰桶。 （原文） While the employees where friendly and helpful, the room was clean, and food in restaurant was good. The rest was disappointing no toilet paper in room, towels had holes in them, the heater would run either for very short time or very long only at night and all night long. Had requested ice which was brought to room in a bag but no ice bucket along with the toliet.

（由 Google 翻译）该网站描绘的是一家豪华酒店。入住后，客房很普通。房间很干净，但细节方面却略显不足。浴巾看起来像是被狗咬过一样，洗发水/护发素的瓶子放在浴缸的另一边，浴缸位于淋浴区内，难以取用，差点摔倒。 最大的问题来自前台。我使用套房升级和积分支付了全部住宿费用。前台不知道如何处理我的请求。他们扣了我3晚住宿的1500多美元信用卡，退房时却收到了1200多美元的账单。我与酒店的3位工作人员进行了交谈，但他们都无法确认我有多少积分，有多少积分可以使用，以及住宿结束时是否还有余额。此外，我还联系了雅高集团的客户服务中心，他们说酒店应该用积分来处理所有事宜。所以，退房两天后，我仍然不确定我的住宿实际费用是多少。 我使用积分入住其他任何酒店品牌时，从未遇到过这种不确定的情况，仅凭这一点，我就不会再住这家酒店了。 （原文） The website portrayed a luxury hotel. Upon checking in, the sleeping rooms were average. The room was clean, but attention to detail was not met. The bathing towels looked like they had been chewed up by a dog, and the shampoo / conditioner bottles were on the other side of the tub that was inside of the shower area, making it difficult to reach and almost causing a fall. The biggest issue came from the front desk. I was using suite upgrades and points to pay for my entire stay. The front desk had no knowledge of how to handle this request. They held over $1500 on my credit card for my 3 night stay, and presented a bill of over $1200 upon check-out. I spoke with 3 different people at the hotel, none of whom could confirm how many points I have, how many pointed could be utilized, and if there would be any balance remaining at the end of the stay. Additionally I spoke with the Accor customer care center, and they said the hotel should be taking care of everything with the points. So here I am, 2 days post-check-out, still unsure how much my stay will actually cost me. I have never experienced this uncertainty with any other hotel brand when using points, and just based on this alone, I will not be returning to this hotel.

（由 Google 翻译）绝对令人失望的住宿体验。我们在Lockbox餐厅吃的晚餐。食物等了一个半小时才送来。没有人给我们倒酒，也没人过来问我们是否还要鸡尾酒。食物送来的时候已经凉了。房间的咖啡壶没有储水器，所以我们房间里没有咖啡。早餐简直糟透了。又冷又咸又油腻，根本吃不下去。彻底失望。差评！ （原文） Absolutely disappointing stay. We ate dinner at the Lockbox. Food took 1.5 hrs to come. No one filled glasses or came to ask if we wanted more cocktails. When food came it was cold. The room’s coffee pot didn’t have the reservoir attached so no coffee in our room. Breakfast was beyond horrendous. Cold, salty, greasy and inedible. Completely and utterly disappointed. Two thumbs down!!

（由 Google 翻译）价格合理的酒店，艺术收藏也令人赞叹。我住过不少21C酒店，莱克星顿酒店的房间非常宽敞。工作人员（尤其是代客泊车员和前台）的服务态度相当冷淡，这令人失望。而且网速很差，我的笔记本电脑根本无法上网。 （原文） Reasonably priced hotel with an amazing art collection to boot. I have stayed at quite a few 21c hotels and the rooms at the Lexington one are very spacious. The staff was pretty disinterested (esp. the valet and the front desk) which was disappointing. And the Internet was so weak that I could not access the web on my laptop.

（由 Google 翻译）莱克星顿的一处历史建筑，经过现代化升级，但仍保留了建筑本身的特色。前台的布兰登非常热情周到。酒店维护得很好，晚上室外有一个舒适的休息区，还有篝火。酒店内有一个漂亮的酒吧，配有舒适的休息区。早餐很不错，冷热选择丰富。 房间空间宽敞，设施齐全。床很舒服。淋浴间也很棒。只有两个问题。首先（这没什么大不了的，因为布兰登给我做了一把实体钥匙）我无法用手机开门。没什么大不了的。另一个问题是电视上超过一半的频道都不能用，这似乎是信号问题。我刚刚登录Netflix看了看。总的来说，这是一次非常愉快的体验。有些游客可能会觉得停车费11美元有点不方便，不过毕竟是在市中心，所以这也是意料之中的事。 （原文） A historic piece of Lexington with modern upgrades, but still keeps the touches that make the building interesting. Brandon at the front desk was very welcoming and courteous. The property is well kept and at night there is a nice seating area outside with a fire going. There is a nice bar inside with a comfortable seating area. Breakfast in the morning was nice, hot and cold options a plenty. The room had plenty of space and all the typical amenities. Nice bed. Really nice shower. Only two issues. First, (which was not a big deal because Brandon made me a physical key) I could not get my phone to unlock the door. No biggie. The other issue is that over half the channels on the TV did not work and it seemed to be a signal issue. Just logged onto netflix and used that. Overall, a very pleasant experience. Something that might bothers some visitors is that you have pay $11 to park, its downtown though so that is to be expected.

（由 Google 翻译）我超爱这家希尔顿旗下的精品酒店。我至少住过三次。酒店很迷人，房间也很棒。我通常住的是特大床套房，床超级舒服。步行即可到达许多很棒的餐厅和咖啡馆。酒店外面有一个篝火坑，配有椅子和秋千。酒店的景观也非常漂亮。我个人喜欢“迷人”而独特的酒店。酒店只有三层，有时地板会嘎吱作响，但这正是它如此吸引人的原因。 （原文） I absolutely love this boutique hotel with the Hilton Brand. I've stayed here at least 3 times. The hotel is charming and the rooms are great. I usually do a king suite and the bed is super comfortable. It's walking distance to a lot of amazing restaurants and coffee shops. They have a fire pit outside with chairs and some swings. The landscaping is really pretty too. I personally like a "charming" and unique hotel. There's only 3 floors and sometimes the floorboards creak but that's what makes it so appealing.

（由 Google 翻译）我们在这家酒店住得很开心，非常干净，进出也很方便。停车场就在拐角处。早餐也很棒，种类丰富，而且酒店里还有个很酷的酒吧！ 接待我们的是Adrielle，她人非常好！我们房间的电视出了点问题，她很快就帮我们换了房间，甚至想给我们换套房，让我们住得更舒服！ 我们听说这家酒店有点闹鬼，我们可能也听到或看到鬼魂了！如果我们再来这附近，一定会再来的！ （原文） We had a great time with this hotel, very clean, easy to get into and out of. The parking is right around the corner. The breakfast was also really good tons to choose from and they have a cool bar inside the hotel! We were greeted by Adrielle, she was real nice! We had a problem with our TV in our room, and she quickly wanted to switch us to another room or even a suite to make us happy! We heard the hotel was a little bit haunted, and we may, or may not have heard or seen a ghost! If we’re in the area, we will be back!

（由 Google 翻译）很棒的酒店，地理位置优越。物有所值。房子很漂亮，步行即可到达附近美食场所，停车位充足。很棒的户外篝火坑！早上的早餐有点乏味，但还不错……绝对会再次入住 （原文） Great hotel and a great location. Good value for money. Beautiful home is in the area food within walking distance and parking is plentiful. Amazing outdoor fire pit! Breakfast was a little lackluster in the morning, But not bad.. would absolutely stay there again

（由 Google 翻译）看到房间这么小，原本想住在这里的想法就烟消云散了。我知道这是一栋历史建筑，建造年代不同，但房间确实很小。最大的问题是214房间的空调坏了，导致房间整晚温度都高达70多华氏度（约21摄氏度）。不过，它的位置还算方便。 （原文） The exciting idea of staying here faded once you see how truly small the rooms are. I understand it's a historic building, constructed for a different period in time, but the rooms are definitely small. The bigger issue was that the A/C unit in room 214 didn't work, leaving the room in the high 70's all night. I will say that it's conveniently located.

（由 Google 翻译）我们在列克星敦的The Sire酒店度过了愉快的时光。工作人员热情友好。我们的房间干净整洁，设施齐全。指定停车场就在附近，车位充足。我们一定会再来的！ （原文） We had a lovely visit in Lexington at The Sire. Staff were friendly and welcoming. Our room was clean and well appointed. The designated parking lot is close by with abundant spaces. We're sure to visit again!

（由 Google 翻译）不错的酒店，历史悠久。考虑到浴室门关不严，我可能付的钱太多了。除此之外，酒店非常安静干净。GPS 很准。 （原文） Nice hotel, historic. Maybe I paid too much considering the bath door wouldn't close all the way. Otherwise very quiet and clean. GPS is accurate.

（由 Google 翻译）外面很漂亮。酒吧和入口区域可爱又温馨。房间就像贫民窟里的单间公寓酒店，家具随意地靠墙摆放着。除了不隔音的窗户外，几乎没有灯光，外面的噪音全都透了进来。墙壁也隔音效果不佳，我们听到隔壁三扇门外的工人用钻头。自从我年轻时在那些不知名的汽车旅馆住过之后，这间浴室简直是最糟糕的。（即使那时我离开时也感到很满意。）所有员工都很友好。位置不错，但以后我会选择隔壁的酒店。一个关键的教训是，即使你叫了电梯，也并不意味着这家酒店档次更高。@Hyatt 做得更好！ PS：床垫是迄今为止最糟糕的。 （原文） The outside is beautiful. The bar and entry area are cute and inviting. The rooms are straight out of a SRO skid row hotel with a random collection of furniture pushed against the walls. There was very little lighting besides the non insulated windows that let in all the outside noise. The walls lacked the ability to block out noise,too, as we heard the workers use a drill 3 doors down. The worst bathroom I've been in since my younger years at no-tell-motels. (Even then I left satisfied.) All the staff were pleasant. The location was good, but I'll choose the hotel next door in the future. A key learning point should be, just because you call the elevator, the lift, it doesn't class up the joint. @Hyatt do better! PS the mattress was the worst yet.

（由 Google 翻译）这家酒店温馨宜人，显然是倾注了我们全部心血的杰作。我们晚上8点15分左右到的，所以没能品尝餐厅的美食。除了一个人之外，其他人都在忙着收拾东西，所以我们没能体验到酒店的服务。不过，这个人的服务非常棒。他在酒店方面把我们照顾得无微不至。这是一个很不错的住处，房间舒适、简约、时尚——而且我听说菜单也很棒！ （原文） The hotel is adorable and welcoming and so obviously a work of love. We arrived about 8:15 p.m., so we weren’t able to try the food at the restaurant. Everyone—but one person—was busy closing up, so we didn’t get to experience the service. That one person, though, was fantastic. He took great care of us on the hotel side of things. It’s a nice place to stay, the rooms are comfortable, minimal and stylish—and I hear the menu is good!

（由 Google 翻译）我非常非常享受在这里的体验。工作人员非常友好，经理也非常风趣。她带我上楼去房间时，我们之间发生了一段有趣的经历，如果我有什么问题，她都会及时解决。 真的很棒。我来这里是为了工作。我回来的时候床单已经换好了，毛巾也换了，装修风格非常温馨……10/10。以后来列克星敦还会再来的。 （原文） I really REALLY enjoyed my experience here. The staff was SO nice, and the manager is so funny. We had a funny moment when she walked me up to my room, and if I had any issue with anything, she was ON it. Really great. I was here for work. Sheets changed by the time I got back in, fresh towels, really home-y decor... 10/10. Will be back when in Lexington.

（由 Google 翻译）我最近在肯塔基州的埃尔伍德酒店（Elwood Hotel）进行了为期两天的商务旅行，这真是一次绝佳的体验。入住期间最精彩的是在酒店用餐，品尝了他们精心烹制的三文鱼沙拉，新鲜美味，烹制得恰到好处。 酒店本身环境优美，设施齐全，营造出舒适轻松的氛围，让我的商务之旅感觉更像是一次度假。工作人员热情友好，服务周到，确保我在整个入住期间的所有需求都得到满足。 更令人惊喜的是，在入住期间，我结识了才华横溢的艺术家Alixandra Jade。她的作品令人惊艳，与她见面绝对让我瞬间成为她的粉丝！ 总而言之，埃尔伍德酒店完美地融合了舒适、美食和意想不到的艺术邂逅。我强烈推荐所有前往肯塔基州的旅客，无论是商务还是休闲。值得一提的是，这是我第一次入住精品酒店，聆听来自洛杉矶的老板讲述他们的故事和他们的经历，真是难得的体验，也为酒店增添了新的色彩。 （原文） I recently stayed at the Elwood Hotel in Kentucky for a two-day business trip, and it was truly an excellent experience. The highlight of my stay was dining in and trying their salmon house salad, which was fresh, flavorful, and perfectly prepared. The hotel itself is beautiful and well-appointed, offering a comfortable and relaxing atmosphere that made my business trip feel more like a getaway. The staff were friendly and attentive, ensuring that all my needs were met throughout my stay. A delightful surprise was getting to meet the talented artist Alixandra Jade during my visit. Her work is stunning, and meeting her in person was definitely a fan-girl moment for me! Overall, the Elwood Hotel provided a fantastic blend of comfort, culinary delight, and unexpected artistic encounters. I would highly recommend it to anyone traveling to Kentucky, whether for business or pleasure. Might I add this was the first time I’ve ever stayed at a boutique hotel and hearing the story of the owners from LA and their experiences was truly a gem and added to the story of the hotel.

（由 Google 翻译）非常适合短途旅行，去参加我弟弟的毕业典礼！离校园很近，但去哪儿都得开车或打优步。酒店内的餐厅很棒。食物美味，氛围也很棒。我们的酒店房间干净整洁，升级了房间，而且有足够的空间供我们家的小孩玩耍。 还会再来的！ （原文） Great stay for a quick trip to see my brother graduate! It's close enough to campus, but you have to drive or Uber to get places. The restaurant on-sit was awesome. Delicious food & awesome vibes. Our hotel room was clean, upgraded & had plenty of space for our toddler to play around. Would stay again!

（由 Google 翻译）这家酒店一开始就给人留下了深刻的印象。它内外兼修，房间干净整洁，复古的装饰风格很酷。 地理位置优越，靠近所有地方。 我们在酒店内的Fiddletree餐厅用餐。我的帕尔玛鸡肉其实挺好吃的。我的大女儿很喜欢鸡柳和薯条。我妻子点了三文鱼，味道不太好。 我的小女儿患有乳糜泻，需要无麸质食物，但那里根本没有。厨房没有真正保证他们的食物处理安全，也没有发生交叉污染。她点的8美元烤鸡配12美元的沙拉，味道干巴巴的，没什么味道。她吃了几块就放弃了，浪费了20美元。 鸡尾酒和手工饮品每杯15美元，价格过高。工作人员不算粗鲁，但也谈不上热情好客。只是……在那里……“做他们的工作”。除了前台的Shashira和Ferni。他们人非常好！我们给的三星中，有两颗是他们给的。 最让我失望的是，酒店竟然没有提供简单的微波炉。我们吃剩的饭菜，回到房间后甚至都没法加热吃，真是太糟糕了。 170-200美元一间房，28-40美元一份主菜，像微波炉这样简单的设施理所当然。我甚至问前台能不能在厨房帮我们加热食物，他们说只有带微波炉的房间才有。 对我来说，这简直是致命的。我们经常旅行，很多时间都待在房间里。对于我们来说，我们一家人的舒适是首要考虑的。不提供基本的便利设施，甚至不愿意提供帮助，实在是太差劲了。 我们真的很想喜欢这家酒店，但事实就是如此。 （原文） At first this hotel was impressive. It looks nice on the inside and outside. The room was nice and clean. Pretty cool retro decor. Great location close to everything. We ate at the Fiddletree restaurant inside. My chicken parmesan was actually pretty good. My oldest daughter loved her chicken tenders and fries. My wife ordered the salmon and it wasn't very good. My youngest daughter has celiacs disease and needed gluten-free options and there just really weren't any. No real reassurances from the kitchen that they were handling her food safely and no cross-contamination was going on. The $8 grilled chicken she ordered with her $12 salad was dry and flavorless. She managed to eat a couple pieces and gave up. $20 wasted. The cocktails and craft drinks were $15 a pop which were way over priced. The staff wasn't rude but they also weren't exactly oozing with hospitality either. Just kind of...there..."doing their jobs". Except for Shashira and Ferni who worked the front. They were very nice! They account for 2 of the 3 stars we're giving here. I was most disappointed by the fact that the hotel didn't offer a simple microwave with the room. We had leftovers that we couldn't even reheat and eat once we got back to the room which was a real bummer. For $170 - $200 a room and $28 to $40 entrees you would expect something as simple as a microwave would be a given amenity. I even asked the front desk if they could heat up our food for us in the kitchen and they said the only microwaves they had were in the rooms that had them. For me that was kind of the deal breaker. We travel a lot. We spend a lot of time in our rooms. For our money our family's comfort is a priority. Not providing basic amenities and not being willing to even help you is pretty subpar. We really wanted to like this hotel but it is what it is.

（由 Google 翻译）员工很棒。麦迪逊、麦金齐、苏希拉和艾米都很棒。老板也很友好。房间非常干净，感觉很宽敞，浴室也很漂亮。令人印象深刻的壁画吸引了我。友好的员工让我想再次光临。 （原文） Excellent staff. Madison, Macinzy, Sushila, and Amy were all amazing. The owner was friendly as well. Very clean rooms, open feel, nice bathrooms. The impressive mural work is what brought me in. The friendly staff made me want to keep returning.

（由 Google 翻译）我最近出差期间在莱克星顿格里芬门万豪酒店住了三晚，体验非常愉快。酒店优雅温馨，入口处设计精美，设有早餐、午餐和晚餐专区。此外，酒店还设有几个舒适的区域，非常适合阅读或安静交谈。 房间宽敞整洁，配备了所有必要的设施。床很舒服，隔音效果也很好，营造了宁静的住宿体验。唯一需要改进的地方是浴室，与房间的其他部分相比，浴室感觉略显陈旧。 虽然我没有机会使用，但酒店设有室内和室外游泳池，看起来非常吸引人。在我入住期间，工作人员始终保持着友好、专业和乐于助人的服务。 总而言之，这是一家非常适合商务旅客的酒店——我一定会再次入住。 （原文） I recently stayed at the Lexington Griffin Gate Marriott for three nights during a business trip and had a very positive experience. The hotel is elegant and welcoming, featuring a beautiful entrance area with spaces dedicated to breakfast, lunch, and dinner. There are also several cozy areas perfect for reading or having a quiet conversation. The rooms are spacious and extremely clean, equipped with all the necessary amenities. The bed was very comfortable, and the room was well soundproofed, which made for a restful stay. The only area that could use some improvement is the bathroom, which felt a bit dated compared to the rest of the room. Although I didn’t have the chance to use them, the hotel offers both indoor and outdoor pools that looked very inviting. The staff was consistently kind, professional, and helpful throughout my stay. Overall, a great hotel for business travelers — I would definitely return.

（由 Google 翻译）我最近在7月21日至25日期间入住了这家酒店。看到照片，我非常兴奋，因为工作原因，我住在一个“度假村”。结果却非常失望。酒店外观破旧，毫无吸引力。我的房间又热又潮湿。建筑工程师来过我的房间两次，但他们告诉我房间不会再变冷了，还给我提供了一台风扇。不用说，我整个星期都没睡好，感觉很不舒服。浴室空间狭小，但浴缸很脏，浴缸周围有一圈污渍，底部有黑点。房间里没有钟，也没有微波炉。我在Bluegrass餐厅有过两次不愉快的经历。第一天晚上我在酒吧吃饭。滴水垫就在我附近。一位服务员在等饮料单时，决定敲一下滴水/防溅垫。水从垫子上溅到我和我的食物上。那位女士从我的账单中扣除了我的食物，但说实话，应该跟服务员谈谈，让他们知道这样做有多么粗鲁。这太恶心了。我还是得付开胃菜和饮料的钱。接下来的体验是客房服务。我点了早餐，结果食物里有头发。我得到了赔偿。但我对餐厅的服务很失望。我期待更多。总的来说，我对整个酒店住宿体验很失望。我们订了餐饮服务，服务还不错。服务员很热情。视听团队很棒。前台接待员经常超负荷工作，只有一个人在前台，很难及时为客人提供服务。很不满意。 （原文） I recently stayed 7/21-7/25. I was very excited looking at the pictures and to stay at a “resort” for work. I was very disappointed. The exterior is worn and not appealing. My room was hot and humid. The building engineer visited my room twice but I was told the room would not get colder and they offered me a fan. Needless to say I did not sleep well all week and I was uncomfortable. The bathroom was tight quarters but the bathtub was filthy with a ring around the tub and black spots at the bottom of the tub. No clocks and no microwave in the room. I had 2 bad experiences at the Bluegrass restaurant. My first night I ate at the bar. The drip mat was near me. One of the waiters was waiting for drink orders and decided to tap on the drip/splash mat. The water from the mat splashed on me and my food. The lady took my food off my bill but honestly the waiter should have been talked to about how inspire was to do that. It was gross. I still had to pay for my appetizer and drink. The next experience was with room service. I ordered breakfast and there was hair in my food. I was compensated for that. But I am disappointed with the restaurant service. I expected more. Overall I am disappointed with my entire hotel stay. We had catering services and it was nice. The servers were pleasant. The AV team was great. The front desk receptionist were overworked often just being one person at the front desk making it difficult to service guest timely. Not happy.

（由 Google 翻译）我去那里参加商务会议，只用了大堂。这家酒店是列克星顿的地标性建筑。他们进行了非常漂亮的翻新，现在是一家非常漂亮的酒店。会议室很棒，里面还有星巴克。我上次来的时候，房间很不错，餐厅的食物也很美味。服务一如既往地好。如果您正在寻找万豪酒店，这里绝对是您的理想之选。酒店靠近州际公路，距离列克星顿市中心也只有几分钟的路程。 （原文） Went there for a business meeting. Only used the lobby. This hotel is a landmark in Lexington. They have done very nice updates and is a beautiful hotel. Nice conference rooms and Starbucks inside. Last time I was here, rooms were very nice and the food at the restaurant was great. Service is always top notch. If you a searching for a Marriott, you'll want to stay here. Close to interstate and minutes to downtown Lexington.

（由 Google 翻译）千万别住这家酒店！不仅被狠狠宰了一刀，而且空调一直没修好，即使维修人员来过也没用。马桶堵了，房间热得根本睡不着，我晚上9点打电话，结果直到午夜才有人来维修。他们还收了我两次小餐馆的钱，外加一笔杂项费用的预授权。我们辛苦了一天，只想舒舒服服地睡一觉——结果房间热得要命，根本睡不着！更别提员工态度有多差了！千万别住这家酒店！他们走廊可以保持凉爽，房间却不行！ （原文） Do not stay at this property! Not only was I grossly over charged, but our air never worked properly even after having maintenance come in. Clogged toilet, so hot we couldn't sleep, I called at 9pm and didn't see maintenance until midnight. I was charged for the Bistro twice along with the hold for incidentals. All we wanted after a long day was a comfortable bed and some good sleep - we weren't able to sleep the room was so incredibly HOT! Not mention the staff is so rude! Stay somewhere else!!!! They can keep their hallways cool, but not your room!

（由 Google 翻译）如果您来列克星顿是为了打高尔夫、体验波本威士忌之旅或参观美丽的马场，这里绝对是理想的下榻之处。房间干净整洁，员工也非常热情周到。我们向酒吧的一位服务员（布列塔尼）咨询了一些当地的景点推荐，她给出的建议非常中肯且实用！她让我们的住宿体验更加愉快：推荐我们去Lockbox享用早餐，去酿酒区体验夜生活，去Blue Stallion品尝当地精酿啤酒，以及去Buffalo Trace和Four Roses品尝波本威士忌。非常感谢布列塔尼！ （原文） If you're in Lexington for golf, bourbon trail stops or to visit the beautiful horse farms this is a great location to stay. The rooms were clean and the staff was very helpful. We asked one of the servers in the bar (Brittany) for some recommendations on local places to visit and she was spot-on and very helpful!! She made our stay so much more enjoyable: Lockbox for breakfast, The Distillery District for night spot, Blue Stallion for local brewery and Buffalo Trace and Four Roses for bourbon stops. Thank you Brittany!

（由 Google 翻译）真是家很棒的酒店！员工很棒，房间干净整洁，水疗中心令人愉悦，酒店餐厅/酒吧也很棒。 艾米让我们拥有了一次永生难忘的体验，她在我们最需要帮助的时候伸出了援手，展现了极大的同情心。我们原本住在隔壁的一家酒店，那里气味难闻，我们没法住在那里。我们从纽约赶来，却发现自己无处可住。我们走进格里芬酒店，幸运地遇到了艾米，她倾听我们的诉求，同情我们的处境，为我们安排了一间带阳台的漂亮房间，住了四晚。艾米，你让我们的旅程如此特别，谢谢你！！ （原文） What an amazing hotel, the staff is wonderful, rooms are very clean and well kept, the spa was delightful, and the hotel restaurant/bar was good. Amy made it an experience we will never forget, she really helped us in a time of need and showed so much compassion. We were originally staying at a neighboring hotel that smelled horrible preventing us from staying there. We traveled in from NY and found ourselves with no where to stay. We walked into the Griffin and luckily met Amy who listened, showed empathy for our situation and set us up in a beautiful room with a balcony for four nights. You made our trip special Amy, thank you!!

（由 Google 翻译）这次入住体验真是太失望了！我都不知道该从何说起🤔 是因为低端酒水价格太高？是因为床单太脏，被子和枕头上还有头发？是因为房间温度降不下来？是因为无线网络无法播放单部电影或Netflix？又或者是因为退房时等了30分钟才有人来接我？！我不得不让前台帮我找他！！！我很幸运，这次旅行体验还不错。莱克星顿是我30年的家！！！这么长时间以来，作为一名消费者，我从未如此不满意过。格里芬门……做得更好！考虑到你们设施的价格，我当然期待一张干净的床、舒适的温度和舒适的淋浴。不过，要特别感谢延迟退房。这次入住体验中最棒的一点。期待管理层的回复。 （原文） How disappointed I was with this stay. I don't know where to start 🤔 Was it the top shelf liquor prices for low end liquor served? Was it the dirty sheets and hair on comforter and pillows? Was it temperature in the room not cooling down? Maybe the wifi not able to stream on single movie or Netflix? Or just maybe it was the 30 minute wait for the valet guy to come when I checked out?! I had to ask the check in desk to find him for me!!! I'm fortunate to have traveled quite well. Lexington has been my home for 30 years!!! I have never been more dissatisfied as a consumer in such a long time. Griffin Gate...do better! With the cost of your facility, I definitely expected a clean bed, comfortable temperature and a great shower. Shout out to the late checkout tho. Best thing about the stay. I look forward to hearing from management.

（由 Google 翻译）Bryna 帮我们协调了十月初活动的房间预订，她很快就解答了我们的疑问，提供了预订链接，并及时更新了预订情况。活动开始前几周，她就联系我们，询问我们是否想升级房间。最终，我们升级到了蜜月套房，这给了我们更多空间来准备，并存放我们准备的礼物和装饰品带来的额外箱子。大堂酒吧有一个允许吸烟的户外空间，很多抽雪茄的客人都很喜欢。当晚，我们占了不少座位，服务员的服务也非常出色。 （原文） Bryna helped coordinate a block of rooms for our event in early October and she was quick to answer question, provide a link for reservations, and kept us updated about the block. She reached out a few weeks before the event to ask if we wanted to upgrade our own room. We ended up upgrading to the Honeymoon Suite and it gave us extra room to get ready in and store all the extra boxes as a result of the gifts and the decorations we had. The lobby bar had an outdoor space that allowed smoking that many of our cigar smoking guests enjoyed and the waitstaff was excellent as we took over quite a few seats that evening.

（由 Google 翻译）不错的地方。地理位置超棒！ 距离校园大约四个街区，是会议结束后放松身心的好去处。 步行距离内有很多餐厅。 房间很漂亮，工作人员虽然忙碌，但很乐于助人。 附属停车场很棒。 室内泳池很小……与其说是游泳池，不如说是泡池。 健身房足够了。 （原文） Nice place. Great(!) location. The campus is about four blocks away and a great place to go after a conference break breaks up for the day. Tons of restaurants within walking distance. Rooms are nice, and the staff was busy, but helpful. The attached parking garage was great. The Indoor pool is small… More of a soaking pool than a swimming pool. Weight room is adequate.

（由 Google 翻译）⭐️⭐️⭐️⭐️⭐️ 我们的婚礼周末入住的是列克星顿市中心希尔顿酒店，体验非常棒！从始至终，酒店员工都非常热情周到。Bryna 真的非常棒——她让预订婚礼客房的过程轻松无压力，甚至还帮我们安排了相邻的房间，这样伴娘伴郎们就可以一起准备了。 酒店本身非常漂亮、干净整洁，地理位置也绝佳，方便宾客们游览列克星顿市中心。所有入住的宾客都对房间和服务赞不绝口。我们非常感谢希尔顿团队，是他们让我们的婚礼周末如此顺利、如此特别。强烈推荐给所有举办婚礼或特殊活动的人！ （原文） ⭐️⭐️⭐️⭐️⭐️ We stayed at the Hilton Downtown Lexington for our wedding weekend and couldn’t have been happier with our experience! From start to finish, the staff was so kind and accommodating. Bryna was absolutely wonderful to work with—she made the process of setting up our wedding room block easy and stress-free, and even helped us secure adjoining rooms so our bridal party could get ready together. The hotel itself was beautiful, clean, and perfectly located for our guests to enjoy downtown Lexington. Everyone who stayed there had great things to say about their rooms and the service. We’re so grateful to the Hilton team for helping make our wedding weekend run smoothly and feel so special. Highly recommend for any wedding or special event!

（由 Google 翻译）我在列克星敦的希尔顿酒店住得很愉快。612号房间干净整洁，不过空调制冷效果不如我预期，而且浴室淋浴间上方还有污渍。除此之外，客房服务做得很好，前台工作人员友好、礼貌、有礼貌。酒店停车位充足，而且位于干净美丽的市中心。总而言之，入住体验非常愉快——谢谢！ （原文） I had a great stay at the Hilton Inn in Lexington. The room (612) was nice and clean, though the AC didn’t cool as much as I would have liked, and there was a stain above the shower in the bathroom. Other than that, housekeeping did a good job, and the front desk staff were friendly, polite, and courteous. There was plenty of parking available, and the hotel is right in the middle of a very clean and beautiful downtown. Overall, a pleasant stay—thank you!

（由 Google 翻译）我在预订时注明了我对羽绒制品极度过敏，它会严重引发我的哮喘，我需要一间不含羽绒制品的客房。我打了四次电话向酒店工作人员解释并确认此事，包括前一天晚上和预计抵达当天早上。我在办理入住时再次强调，这事关生死，酒店工作人员向我保证他们非常清楚这一点，并且在我当天早上打电话之后已经向客房服务人员解释过了，而且房间里绝对不含羽绒制品。这完全是谎言。 我进房间不到20分钟就哮喘发作了。我丈夫扶我到走廊，确认我用了药、用了吸入器和肾上腺素笔后，就回到房间，开始拆床上用品。他确认8个枕头中至少有6个和两床被子是羽绒填充的。 你们员工的谎言和故意疏忽可能会夺走一个人的生命，甚至可能已经夺走他的性命。我丈夫在电梯口打电话到前台，告诉了他们这件事。他们装作若无其事，说他们没有一间房间可以换成没有羽绒的，就这样，然后不慌不忙地派人来“修理”，把羽绒寝具撤掉，换上非羽绒的。我丈夫问他们能不能做些什么让房间通风，比如把门打开，装个风扇，什么都做。我很快就对羽绒过敏了，虽然没碰寝具；这是一种严重的空气传播过敏原。我们被告知他们不喜欢把房间撑开。最后，我丈夫进了房间，把空调开到最大，希望房间里有某种过滤器，我们不得不等了好几个小时才进房间。我丈夫把门撑开，想让房间通风。即便如此，我每天在那里仍然会起荨麻疹，喘息不止，不过靠着药物和吸入器，总算是熬过来了。 除了前台工作人员询问我是否需要水（我已经喝了）之外，我们没有得到任何额外的帮助、住宿，甚至连关心都没有。 在他们几乎恳求你采取最简单的措施保护他们之后，强迫他们遭受危及生命的医疗事件，这本身就很可怕，但事后却漠不关心则更糟糕。我对希尔顿品牌的任何信任都在莱克星顿彻底终结了。我花了好几天时间从袭击和治疗的影响中恢复过来，同时还要努力完成我来这里要做的事情。如果我们是出于个人原因出行，我们会打电话给任何必要的政客或新闻台，让希尔顿退还中毒房间的费用，然后逃到最近的非希尔顿酒店。我很幸运自己活了下来，莱克星顿希尔顿酒店也很幸运没有被我的幸存者起诉。 （原文） I noted on my reservation that I am extremely allergic to down feather products, that it triggers my asthma very badly, and I needed a room that had no down feather products. I called 4 times to explain and confirm this with hotel staff, including the night before and the morning of the day I was scheduled to arrive. I reiterated it at check-in that this was a matter of life and death, and was assured that they were well aware, that they had explained it to the housekeeping staff after my call that morning, and the room was absolutely free of down products. This was a lie. I had a severe asthma attack within 20 minutes of entering the room. After helping me to the hallway and making sure I used my medication, inhaler, and epi pen, my husband went back into the room and started taking the bedding apart. He confirmed that at least 6 of the 8 pillows and both comforters were down filled. Your staff's lying and willful negligence can and probably will cost someone their life, if it hasn't already. My husband called the front desk from the elevator landing and told them. They acted like it was no big deal, said that there was not a single room they could change us to that didn't have down feathers, period, and took their time sending someone to "fix" it by removing the down bedding and replacing with non-down. My husband asked if they could do anything to air the room out, prepping the door open, setting up a fan, anything. I had quickly reacted to the down without interacting with the bedding; it's a severe airborne allergy. We were told that they did not like propping a room open. Ultimately, my husband went in to the room to crank the air conditioning all the way on, in the hopes that there was some kind of filter in use, and we had to wait several hours before entering the room. My husband propped the door open to try to air it out. Even then, I still had hives and wheezing every day I was there, but with medication and inhalers it was survivable. We were not offered any additional assistance, accommodation or even concern, other than the front desk staff asking if I needed water, which I already had. Forcing someone to suffer a life-threatening medical event after they have practically begged you to take the simplest steps to protect them is horrendous, but not caring afterward is even worse. Any trust I ever had in the Hilton brand was ended in Lexington. I spent days recovering from the effects of the attack and the treatment, while still trying to complete the work I was there for. If we had been traveling for our own reasons, we would have called whatever politician or news station was necessary to get Hilton to refund us the cost of the poisoned room, and decamped to the closest non-hilton hotel. I am lucky I survived, and the Lexington Hilton is lucky they are not being sued by my survivors.

（由 Google 翻译）酒店位置绝佳，就在市中心，紧邻鲁普体育馆。酒店本身还不错，大堂里有个小酒吧和餐厅。房间方面，淋浴不太好用，电视也不太好用，需要重启。不过床很舒服。我们遇到了一点小插曲，半夜紧急警报响了。我们下了15层楼才发现一切正常。总的来说，我住得很愉快。 （原文） Location is incredible being in the heart of downtown next to Rupp arena. The hotel itself was decent with a small bar in lobby and restaurant. In terms of the room, the shower wasn’t great. The tv was hard to use and needed a reboot. The bed was comfortable though. We did have a hiccup in that the emergency signal went off in middle of the night. Walked down 15 floors to find out nothing was wrong. Overall, I enjoyed my stay.

（由 Google 翻译）上周末，我们儿子的婚礼在列克星顿举行，希尔顿酒店成了我们周末的第二个家。酒店员工非常友善热情，乐于助人。我们为婚礼宾客和新郎新娘的家人预订了一批房间。布莱娜·里德让一切都变得轻松便捷，她在婚礼策划方面也提供了很多帮助。房间非常舒适干净。 （原文） Our Son’s wedding was in Lexington the past weekend and The Hilton was our Home away from home for the weekend. The staff was so nice and helpful. We had a block of rooms for the wedding guest and bride and grooms family. Bryna Reed made everything so easy and was very helpful in the planning. The rooms were very nice and clean.

（由 Google 翻译）真是令人失望的酒店，简直给希尔顿酒店（Hilton Curio）丢脸。 整体来说，酒店环境、外观以及餐厅/入口都很棒。然而，我们不得不在那里过夜。 我们住的房间里竟然有一只可爱的大蟑螂在招呼我们。一个额外的超级粘人的电视遥控器。还有一台空调，每次需要的时候都要打开，因为温度传感器在达到初始温度后不会自动关闭。 超级惊喜的是，晚上房间里会发出许多蟋蟀的叫声，这可是免费的噪音机。不过，我想我应该从中免费猎一下蟋蟀。 我们房间附近还有一个额外的闹鬼房间，里面是一个废弃的房间，没有门，一片混乱。 这是我在酒店经历过的最疯狂的体验之一。就像一个完全像鲶鱼一样的瞬间，你走进去，就会被入口、餐厅和装饰所震撼。然后你走向房间，感觉就像你离开了酒店，走进了一家老式的6号汽车旅馆。 他们宣传这里举办婚礼和活动，我只希望人们真的会来这里度过他们的特殊日子或活动。 他们居然能以“古董收藏”的绰号跑路，真是太震惊了…… （原文） What a disappointing hotel and it is an embarrassment to the Hilton curio name. Overall grounds, exterior and restaurant /entrance are great. However, we also had to sleep there. The room we were in had a lovely large roach greeting us. A bonus super sticky television remote. An air conditioner that you get to turn on each time you need it because the temperature sensor does not kick it back on once it reaches temp initially. Super bonus was a free noise machine in the form of many crickets in the room at night. However I guess I for some free cricket hunting out of it. There was also a bonus haunted room around ours that consisted of an abandoned room that was missing a door and was in all kinds of disarray. This is one of the craziest experiences I’ve had with a hotel. Like a total cat fish moment where you walk in and are amazed with the entry:restaurant and decor. Then you start walking to your room and it is like you left the hotel you entered and entered an old motel 6. They advertise weddings and events here and I only hope that people done seriously use this place to stay foe their special days or events. Still stunned they get to run with the curio collection moniker….

（由 Google 翻译）室内外的公共空间和装饰都很漂亮。房间装饰也不错。枕头很好，床很舒服。但本质上，房间/空间老旧过时。我们住的一楼双人间非常拥挤，浴室太小，无法容纳多人（洗手池和卫生间/淋浴区在同一个房间/空间里），而且我们住在一楼，地毯感觉有点……潮湿。百叶窗坏了，所以自然光照不进来。房间里没有冰箱。而且房间位于一个非常繁忙的十字路口拐角处，进出不方便，步行到英国也不方便。房间还不错，但考虑到价格，我们的期望值更高。 （原文） The outside and inside public spaces and decor are lovely. The room decor was nice. Pillows were good, beds very comfy. But at its core, the rooms/space is old and outdated. Our first floor double was very tight, bathrooms too small for more than one person to stay- ( the pedestal sink is in same room/space as toilet/shower area), and we were on the first floor and the rug felt a little… moist/damp. The blinds were broken so we could not let in any natural light. No fridge in the room. It was also on the corner of a very busy intersection and not easy to get in/out of and not walkable to UK. It was fine, but for the price, we had higher expectations.

（由 Google 翻译）如果不是前台的丽莎在办理入住时提供的无可挑剔的客户服务，我会给四星。 酒店很漂亮，但如果能进行一些翻新/升级就更好了。不过，房间干净宽敞；大堂壁炉旁的圣诞装饰营造出温馨舒适的氛围。我肯定会考虑再次入住。谢谢你，丽莎！ （原文） Would have given 4 stars if it weren't for Lisa at the front desk and the unmatched customer service she provided upon check-in. Beautiful hotel that could benefit from a few renovations/updates. However, the room was clean and spacious; and the lobby was really cozy with the Xmas decorations at the fireplace. Would definitely consider staying here again. Thank you Lisa!

（由 Google 翻译）地理位置优越，非常适合我们想去的地方。房间很干净。浴室很小。浴缸塞坏了。空调也不太好用。凌晨两点醒来感觉很热。把温度调到66度，结果降到了75度。前台工作人员说，因为天气太热，他们有几个房间没有制冷。停车费竟然要12美元，这让我很惊讶。我觉得你不应该向一个花了130美元入住酒店的客人收取停车费。这次住宿最棒的是餐厅。食物美味，服务周到，现场音乐也很棒。可能不会再住这里了，但会去餐厅看看。 （原文） Great location for where we needed to be. Room was clean. Bathrooms are very small. Tub stopper did not work. The air conditioning would not work properly. Woke up at 2 am hot. Had it set down to 66 just to get it cooled to 75. The front desk clerk said they had several rooms not cooling since the heat. I was surprised with the 12.00 parking fee. I don't think you should charge a customer that is paying 130.00 to stay at your hotel a parking fee. The best part of the stay was the restaurant. Good food, good service, and the live music was nice. Probably won't stay again but would visit the restaurant.

（由 Google 翻译）根据酒店更新信息编辑： 酒店很不错，我们住得很愉快。氛围也很好。 退房后出现了一些意料之外的费用（停车费，酒店事先没有告知；还有我们根本没喝过的“水”的费用）。酒店一开始不太配合，但最终还是帮我们取消了这些费用，第二次联系客服时体验就很好。 请注意，酒店会每天收取停车费，还要留意其他一些莫名其妙的费用，比如你根本没喝过的“水”的费用。 （原文） EDITED after updates from the hotel: Hotel was very nice and we enjoyed the stay. The vibe is really nice. Had a couple of unexpected charges after we left (parking which we weren’t told about and “waters” which we didn’t touch). Initially the hotel was unhelpful but we did finally get the charges removed and the second interaction with their customer service was a pleasant one. Just be aware they you will be charged for parking daily, and lookout for other random charges like for waters they you didn’t use.

（由 Google 翻译）床很舒服，酒吧和服务都很棒，但是房间里连个小冰箱或微波炉都没有。洗手池在浴室外面，就在门旁边。我当时正在洗手池刷牙，一个家人进房间的时候用门撞到了我的背，导致我背部被划了一道很深的口子。下次我再去列克星顿看肯塔基野猫队的比赛，我肯定会选择住Home 2酒店，花200美元。🙏😢 （原文） Comfortable beds,Bar & service was great,however rooms are not even equipped with a mini fridge or microwave. Sink was outside of bathroom next to door,A FAMILY MEMBER hit me in my back with door coming into RM. While I was standing at sink brushing my teeth. I got a nasty bloody scrape because of this. When I go back to Lexington to watch Kentucky wildcats play Will stay at Home 2 for my $200.00 please 🙏 😢

（由 Google 翻译）我和家人第一次来肯塔基州旅游，因为听说坎贝尔酒店 (Campbell House) 的 Rackhouse Tavern 餐厅名声在外，所以非常兴奋地选择了这里用餐。然而，我们的体验却极其糟糕，感觉受到了种族歧视。 我们到达餐厅后，在接待台站了大约十分钟，却无人理睬，而其他几位顾客却嘲笑我们，还给我们拍照。这让我们感到羞辱和不舒服。我们向柜台的年轻女服务员反映了情况，她说她会去找经理。过了一会儿，她回来告诉我们，经理说他会“有空的时候再来”，而不是直接过来和我们沟通——而我们却一直在等。 我们还注意到，我们是餐厅里唯一的黑人客人，这让我们对餐厅的冷漠和其他人的行为更加感到不安。 作为第一次来肯塔基州的游客，我们原本非常期待来这家名店尝尝鲜，但最终却带着失望和不受欢迎的心情离开了。这并非我们预期的体验，我们希望管理层能够认真对待此事，以免其他客人有与我们一样的感受。 （原文） My family and I were excited to visit Kentucky for the first time and chose to dine at the Rackhouse Tavern at the Campbell House because of its great reputation. Unfortunately, our experience was extremely disappointing and left us feeling racially profiled. When we arrived, we stood at the host stand for about ten minutes without being acknowledged, while several other dining patrons laughed and took pictures of us. It was humiliating and uncomfortable. When we addressed the situation with the young lady at the counter, she stated she would get the manager. She returned a moment later to tell us the manager said he would “get with us when he could,” rather than coming to speak with us directly—even as we continued waiting. We also couldn’t help but notice that we were the only Black guests in the establishment, which made the lack of acknowledgment and the behavior from others even more unsettling. As first-time visitors to Kentucky, we were genuinely looking forward to trying this well-known restaurant, but we left feeling disappointed and unwelcome. This was not the experience we expected, and it’s one that we hope management takes seriously so other guests don’t feel the way we did.

（由 Google 翻译）我马上要告诉管理层，当客人停车并享受代客泊车服务时，你们需要专业人员接待他们。接待我们的那两个小伙子既没有微笑，也没有热情的问候，什么都没有。他们甚至都没跟我们俩打招呼，只是自顾自地聊天。“停车 11 美元”。哎呀，谢谢，我很好，你呢？我会帮我和妻子开门，不过还是谢谢了。第一印象太差了。你花了 6 个小时才到，满怀期待，却让这种员工在前台迎接你，而你本以为这是一次物超所值的体验，这种印象真是太糟糕了。这项服务可能是酒店外包的，解雇他们。好好审查一下你自己的员工。如果这家漂亮酒店的总经理看到客人受到这样的接待，他会感到震惊的。屋顶的服务不错，但速度很慢。这个地方的美学设计很漂亮，但服务需要改进，才能给经验丰富的旅行者留下深刻印象。 （原文） Right off the bat, I will tell management you need professionals receiving your guests when they pull up and are greeted by your valet only service. The 2 guys that received us had nothing to offer in the form of a smile, warm greeting, anything. They didn’t even address the two of just kept talking amongst themselves. “$11 to park”. Gee thanks, I’m doing well how about you? I’ll get the door for me and my wife but thanks. Awful first impression. Truly bad for traveling 6 hours to get there and you’re excited to arrive and you have that type of employee out front greeting your guests for what is expected to be a great visit for what you pay. The service is probably outsourced by the hotel, fire them. Vet your own people. If the GM of this beautiful hotel saw guests greeted like this he’d be appalled. Service at the roof top was nice but very slow. Esthetics of this place are very pretty, but service needs to improve to impress seasoned travelers.

（由 Google 翻译）优秀的员工能带来非凡的体验！我们在肯塔基州列克星敦的曼彻斯特酒店度过了一段难忘的时光！酒店环境优美、现代时尚、温馨宜人，但真正让我难忘的是Chase H.的卓越服务。他的友善、专业以及在我需要帮助时总是能及时响应，都超出了预期。Chase认真高效地处理了我的问题，让我感受到自己作为客人的真正价值。强烈推荐这家酒店，也非常感谢Chase H.，让我拥有了难忘的住宿体验！ （原文） Good employee can make the difference! We had an outstanding experience at Manchester Hotel in Lexington, KY! The property is beautiful, modern, and welcoming, but what truly made my stay memorable was the exceptional service from Chase H. His kindness, professionalism, and ability to take charge when I needed assistance went above and beyond. Chase handled my concerns with care and efficiency, making me feel truly valued as a guest. Highly recommend this hotel, and a huge thank you to Chase H. for making my stay unforgettable!

（由 Google 翻译）我们周年纪念日的住宿体验非常令人失望。房间很漂亮，但是很小。我们总是撞到床尾的长凳。我支付了带景观的特大床房的费用。我们查看了空调机组。灯光很酷，但是很难弄清楚。淋浴很好，但是从淋浴下面够不到洗发水或沐浴露。房间里有很多东西可以买，但是考虑到价格，如果他们提供瓶装水就更好了。你得付钱停车。汽车停在离门几英尺远的一个肮脏的停车场。外面的氛围绝对是仓库式的别致......这意味着坐落在荒郊野外。唯一的可取之处是床......我不会推荐这个......因为太贵了，而且最终账单上有很多不必要的附加费用。你会大吃一惊的！ （原文） Our stay for our anniversary was a huge disappointment . The room was lovely but small. We kept walking into the bench at end of bed . I paid for King room with a view . We looked over the air conditioning units . The lighting was very cool but hard to figure out The shower was nice but couldn’t reach the shampoo or body wash from under the shower. They had lots of items to buy in the room but for the price would have been nice to have offered bottle water . You have to pay to park your car . The cars sit in a nasty lot feet from the door . The outside ambiance is definely warehouse chic ..meaning sits in the middle of nowhere . The only redeeming feature was the bed .. I would not recommend this ..as too pricey and too many add on fees that were not necessary on the final bill. You will be shocked !

（由 Google 翻译）“字典里对‘最高级’的定义是‘最高尚的种类、品质或秩序；超越一切；至高无上’。我把它定义为这家酒店。从友好的代客泊车员、前台和客房服务，到舒适的装饰、安静的空调、奢华的洗手液、干净的环境、餐厅、水压、细微之处，再到酒店标志性的香味。曼彻斯特酒店堪称最高尚的种类、品质和秩序，无与伦比。” 抱歉，我似乎只能用迈克尔·斯科特式的点评来评价这家酒店了😂 这里简直是天堂！我们迫不及待想再去一次！ （原文） "The dictionary defines superlative as 'of the highest kind, quality, or order; surpassing all else or others; supreme.' I define it as this hotel. From the friendly valet, front desk, and housekeeping, the cozy decor, the quiet AC, the luxurious hand soap, the cleanliness, the restaurants, the water pressure, the tiny details, the signature hotel scent. The Manchester is of the highest kind, quality, and order, supreme." Sorry, a Michael Scott style review seemed to be the only way I could do this hotel justice 😂 This place is heaven! We can’t wait to go back!

（由 Google 翻译）这是一家很有魅力的酒店。代客泊车服务友好又专业。他们每个人都很棒，尤其是Jason。前台也很有礼貌，也很专业。床很舒服。美中不足的是，淋浴间很奇怪，很长，花洒在一端，控制器在另一端。我不得不从水里出来，调整一下，然后回去检查，重复……，没有手持淋浴喷头，浴室里没有风扇，房间不像广告上说的那样隔音，但还是比一些酒店安静。豪华大床房有点挤。面巾纸和卫生纸很便宜，这在豪华酒店里是意料之外的。Dam酒店的早餐平淡无奇，而且价格贵得离谱。我丈夫很喜欢吃班尼迪克蛋，但他只吃了两口他们的蟹肉班尼迪克蛋。我吃的煎饼充其量也只是平庸的，我们俩都喝了果汁和咖啡——账单超过了100美元。酒店只提供代客泊车服务，所以每次取车或只是停车取件都要给小费，这很贵。总的来说，我们度过了一个美好的周末，庆祝我们初次约会22周年。评价这家酒店的时候，我把它和我住过的其他四星级酒店做了比较。 （原文） This is an attractive hotel. The valet service was friendly and professional. They all, especially Jason, were excellent. Front desk was also very polite and professional. Bed was comfortable. On the downside, the shower was very odd, its long and the rain head was at one end and controls at the other end. I had to get out of the water, adjust it, go back and check, repeat… ,no hand held shower wand, no fan in the bathroom, rooms are not soundproof as advertised but still quieter than some. King deluxe room was a bit cramped in size. Very cheap kleenex and bath tissue, unexpected in a luxury hotel. The breakfast at the Dam was unimpressive, and extremely overpriced. My husband loves eggs Benedict but he took 2 bites of their crab Benedict. I had mediocre at best pancakes, we both had juice and coffee- the check was over $100. Only valet parking so tipping every time you want your car or just to get something out of it gets pricey. Overall, we had a great weekend celebrating our 22nd first date anniversary. When rating the hotel I compared it to other 4 star hotels I’ve stayed.

（由 Google 翻译）上周日，我来列克星敦参加朋友的婚礼，第一次入住曼彻斯特酒店，完全惊艳了！之前我去过酒店屋顶酒吧Lost Palm喝过鸡尾酒，但这是我第一次入住。体验堪称完美。 我的大学毕业于列克星敦，酒店职业生涯始于市中心的希尔顿酒店，之后又先后在康莱德、华尔道夫和洲际等奢华品牌工作，并开设了两家酒店。我可以坦诚地说，曼彻斯特酒店在各个方面都独树一帜。 酒店设计精美，个性鲜明，处处体现着周到的细节。服务热情周到，无微不至。我们遇到的每一位团队成员都彬彬有礼，专业敬业。鸡尾酒也令人惊艳，酒店的整体氛围充满活力，却又不失精致。 我很高兴看到列克星敦朝着如此充满活力的方向发展，曼彻斯特酒店正是这种活力的体现。我迫不及待地想再次光临。 （原文） I stayed at The Manchester for the first time this past Sunday while in town for a friend’s wedding—and I was absolutely blown away. I’ve visited once before for cocktails at Lost Palm, their rooftop bar, but this was my first overnight experience. It was flawless. As someone who went to college in Lexington and started my hospitality career at the Hilton downtown before working with luxury brands like Conrad, Waldorf Astoria, and InterContinental—and opening two hotels—I can honestly say The Manchester stands out in every way. The hotel is beautifully designed with rich character and thoughtful details throughout. The service was exceptional, warm, and polished. Every team member we encountered was gracious and professional. The cocktails were incredible, and the energy of the property is vibrant yet refined. I’m thrilled to see Lexington growing in such a dynamic direction, and The Manchester is a true reflection of that. I can't wait to return.

（由 Google 翻译）完美无瑕。曼彻斯特酒店迄今为止超越了我们之前的每一次入住体验。从提前入住到延迟退房，前台/礼宾服务无可挑剔，即使我们点了饼干，他们也把饼干送到了我们的房间，服务员也总是快速及时。我们两个晚上都去了大堂酒吧，还在Granddam餐厅吃了早午餐……这绝对是必点的！这是一次闺蜜之旅，我们迫不及待地想再来！感谢你们的款待！ （原文） Flawless. The Manchester has by far passed every past hotel stay. From providing an early arrival to late check out, impeccable front desk/concierge when we had a late cookie order, they delivered to our room, the valet were always quick and prompt. We visited the lobby bar both evenings and had brunch at the Granddam… which is an absolute must! This was a girls trip and we can’t wait to come back! Thanks for having us!!

（由 Google 翻译）这家酒店交通便利，位于64号和75号州际公路旁。工作人员热情友好，乐于助人。餐饮也很棒。酒店拥有充足的活动/会议空间和停车位。 房间陈旧，磨损明显。家具和设施需要升级/翻新。我房间的入口门因为位置不对而卡住了，淋浴间的天花板上有污渍，其中一个淋浴喷头部分从墙上脱落。不仅是我的房间，其他同事也对房间评价很差。 （原文） Very convenient hotel off of I 64 & I 75. The staff were all friendly and helpful. The food and beverages were good as well. They have lots of event / meeting space and large amount of parking. The rooms are dated and have visible wear and tear. The furniture, and ammenities are in need of an upgrade / update. My room had an entry door that sticks as its not alligned properly, my shower ceiling was stained and one of the shower dispensers partially detached from the wall. It wasn't just my room, but other colleagues commented negatively about the rooms.

（由 Google 翻译）房间还不错，但床不太舒服，浴室里也有些霉点。 酒店位置靠近肯塔基赛马公园，这很方便，因为我们去那里是为了参加矮种马决赛。 服务很棒！尽管我们团里的孩子有点邋遢，而且难以捉摸，但早餐工作人员还是很乐于助人、细心周到、态度友好。Fredericka 给我留下了特别深刻的印象，她主动帮我拿高脚椅，知道我这个特别好动的孩子什么时候需要。我没有主动要求，但很高兴她主动提出！这让早餐变得轻松多了。她真是早餐团队里很棒的工作人员！ （原文） The rooms were decent, but the beds weren’t very comfortable, and there was some mold in the bathroom. The location was close to the Kentucky horse park, which was excellent since we were there to compete in pony finals. Service was excellent! The breakfast staff were helpful, vigilant, and friendly despite the children in our group being messy and unpredictable. I was especially impressed with Fredericka who took the initiative and knew when I needed a highchair for an especially wiggly child. I didn’t ask, but I’m glad she offered! That made breakfast so much easier. She is a great staff member to have for the breakfast crew!

（由 Google 翻译）我们在这里住了好几年，但我觉得这里的食物越来越差了。厨房晚上10点关门，你应该9点40分就能点餐了。前台很棒，但调酒师应该去上一堂客户服务课。我觉得明年我们在这里住一周的时候，该找个新地方住了。 （原文） We have been staying here for years but I have say it has gone downhill on the food side. When the kitchen closes at 10pm you should be able to order at 9:40. The front desk is great but the bartender should take a class in customer service. I think next year when we are here for a week it's time to find a new place to stay .

（由 Google 翻译）他们很快就要装修了，不过需要做结构性工作。房间之间的墙壁让你能听到隔壁房间传来的每一个字和声音。我能听到完整的电话通话，甚至在晚上，隔壁的人显然睡不着的时候，每一次深呼吸都能听到。健身器材需要更新和维护，而且由于健身区毛巾短缺，健身房需要定期补充毛巾。我第一次锻炼时用的是泳池毛巾，但第二天我不得不打电话给前台，因为健身中心仍然没有手巾。 （原文） They are remodeling soon, however they need to do structural work. The walls in between the rooms allow you to hear every word and sound that comes from bordering rooms. I was able to hear complete phone conversations, and at night every deep breath the person took next door when, they apparently, couldn’t sleep. Gym equipment needs an update, maintenance, and the gym needs a scheduled towel restock due to the lack of towels in the workout area. My first workout I used a pool towel, but I had to call the front desk the next day because there were still no hand towels in the fitness center.

（由 Google 翻译）酒店很漂亮。房间很大，很宽敞。 我们很喜欢迎宾小食……非常棒！ 早餐和定制煎蛋卷都很棒！厨师非常友好，乐于助人。所有员工都很友好、乐于助人，而且很细心。 健身中心靠近泳池，很宽敞，但似乎没有清洁或维护过。一些设备已经过时，无法使用。健身房里非常闷热潮湿。 总的来说，这是一家很棒的酒店！ （原文） Beautiful hotel. Big rooms and spacious. We enjoyed the welcome appetizers... very good! Breakfast and made to order omelets were fantastic! The cook was very friendly and helpful. All staff was friendly and helpful and attentive. The fitness center was near the pool and spacious but had not been cleaned or maintained it seemed like. Some equipment was outdated and not working. Extremely hot and humid in this gym. Overall this was a wonderful hotel!

（由 Google 翻译）优点： - 淋浴水压不错 - 煎蛋卷摊位不错 缺点： - 地毯、窗帘很旧，积满灰尘和其他过敏原，包括霉菌。这是一家宠物友好型酒店，所以到处都是宠物皮屑。 - 瓷砖地板、浴缸填缝剂以及房间和浴室的天花板上都有霉菌。需要有人用蒸汽清洁瓷砖缝隙。 - 其余的早餐。我们住过很多使馆套房，早餐通常都很棒。这家的就差远了。煎蛋卷摊位（只有一个，所以排队很长）也很棒。新鲜水果很少（整个苹果和蜜瓜）。没有香蕉、浆果或其他任何东西。所有的松饼和面包看起来都像是从沃尔玛买的。过度加工。不适合搭配酸奶。含糖量高的麦片太多了。 - 清洁服务。我们只住了一晚，但卫生纸用完了。毛巾也不够。 （原文） Pros: - good shower pressure - good omelette station Cons: - carpet, curtains are very old and loaded with dust and other allergens including mold. It’s a pet friendly hotel so there’s pet dander everywhere - mold on tile floors, tub calking, and ceilings in the room and bathroom. Someone needs to steam clean the tile grout. - the rest of the breakfast. We’ve stayed at a lot of embassy suites and the breakfasts are usually excellent. This one was not. Again, the omelette guy (only one so there’s a super long line) was excellent. Very little fresh fruit (whole apples and honey dew). No bananas, berries, or anything else. All muffins and breads looked like they came from Walmart. Super processed. Bad choice for yogurt. Lots of sugary cereals. - cleaning service. We only stayed one night, but ran out of toilet paper. There wasn’t enough towels.

（由 Google 翻译）虽然没有电子入住，但前台工作人员让入住过程变得轻松便捷。房间完美。早餐室也有机会。我不明白这么大的酒店怎么会在早餐时间咖啡断货。或许餐厅团队应该向希尔顿的优秀运营模式学习一下。 （原文） Digital check-in was not available, but front desk staff made it a painless check-in. Perfect room. Opportunities exist in the breakfast room. I’m not sure how a property of this size runs out of coffee at breakfast time. Perhaps the restaurant team should benchmark some excellent Hilton operations.

（由 Google 翻译）酒店和房间都美极了。风格独特，赏心悦目。我们在酒店的中庭用餐，食物很棒，但服务有点慢。床和枕头很舒服，但晚上我能听到其他客人的声音（不确定是来自另一个房间还是走廊）。酒店略显老旧，但维护得很好。附近有很多餐厅，而且靠近高速公路。 （原文） Absolutely beautiful hotel and rooms. Very unique style, which was very aesthetically pleasing. We ate at the Atrium in the hotel and the food was great, but service was a bit slow. The bed and pillows were very comfortable but I could hear other guests in the night (not sure if it was from the other room or hallway). The hotel is a little older but kept up. Near a lot of food and near the freeway.

（由 Google 翻译）酒店很棒。前台工作人员非常友好热情。客房服务很糟糕。我们没有沐浴露。前台很快就派人送来了一些，但沐浴露一直放在我们房间的桌子上。我们入住期间，房间根本没有人打扫。床铺从来没人整理过。垃圾桶也从来没倒过。垃圾桶太小，垃圾都溢到地板上了。我住过的希尔顿酒店里，客房服务人员从来没有上门服务过。其他一切都很好。 （原文） The hotel is lovely. The front desk staff were super nice and friendly. Housekeeping was awful. We had no shower gel. The front desk quickly had some sent up. It was left sitting on the table in our room. Our room was not maintained at all during our stay. Beds never made. Trash not emptied. With such small trash cans, it overflowed on to the floor. I've never stayed at a Hilton where Housekeeping didn't visit your room. Everything else was lovely.

（由 Google 翻译）这是我在酒店睡得最差的一次。空调声音超级大！每次开机都会把我从熟睡中惊醒。床和枕头都不舒服。酒店很干净，酒吧也不错，房间里的风扇也很棒。我不会再住这家酒店了。 （原文） Worst sleep I’ve ever had in a hotel. Air conditioner was extremely loud! Every time it would cut on it would wake me scared from a deep sleep. Beds and pillows were not comfortable. It was clean, nice bar, I appreciate the fan in the room. I will not stay at this location again

（由 Google 翻译）我在参加会议期间入住了这家酒店。工作人员很棒。他们允许提前入住，而且他们提供的食物也很美味。房间也很棒。我一定会再次入住。 （原文） I stayed at this hotel during a conference. The staff were great. They allowed to check in early, and the food they served was good. The room was nice. I would definitely stay there again.

（由 Google 翻译）这次入住体验太棒了！！我和我的家人度过了一段非常愉快的时光，工作人员们都太棒了！是他们让我们的入住体验如此完美。前台的女士们超级贴心！她们每个人都把我们照顾得无微不至。值夜班的男士们也非常棒，乐于助人。前台真的让我们的入住体验如此顺畅有趣。我们和他们聊天、开怀大笑，她们真的是最棒的！！在写这篇评论之前，我必须得提一下客房清洁人员，她们是最友善的！总是面带微笑，认真处理各种事务。早餐工作人员满足了我们的所有需求，泳池工作人员也非常棒，让我们可以多享受一会儿。这次入住体验真的很棒，酒店的每一位员工都照顾到了我们所有的需求和愿望。更何况，我们一行超过25人，他们确保我们每个人都度过了愉快的时光，这真的需要一些魔力，所以再次感谢你们，双树酒店已经为我们带来了一位终身客人，我希望其他酒店也能有同样精彩的体验。向我的摄氏度女孩和家政妈妈们问好 （原文） This stay was phenomenal!! My family and I truly had such a great time and the staff were all AMAZING! They are the ones who made our stay the best. The ladies at the front were the SWEETEST! Every single one of them took such great care of us. The guys at night were also super great and helpful. Truly the front desk made our stay so smooth and fun. We talked with them, laughed and joked they truly were the best!! I can’t post this review without also mentioning the housekeeping staff for our rooms, the NICEST ladies! Always smiling and handling business. The staff for breakfast attended to all our needs and the staff for the pool were also amazing and let us enjoy our time a little longer. Truly this was a great stay and every single one of the staff members at this hotel took care of all of our needs and wants. Not to add we were a party of over 25 people and they made sure all of us had a great stay and that takes some magic so thank you again, double tree has a guest for life with us and I hope other locations will be just as amazing. s/o to my celsius girlllly and housekeeping mamas

（由 Google 翻译）这里风景优美，非常适合带家人来住。他们竭尽全力确保您住得舒适。房间优雅整洁。早上有自助餐，晚上还有泳池，让下午的时光更加精彩。别只听我的，租个周末，带家人来亲身体验一下吧。 （原文） It's a beautiful place to take your family. They go above and beyond to see that you're comfortable while you stay. The rooms are elegant and clean. You have a buffet in the morning and the pool in the evening just tops the afternoon off. Don't just take my words, rent you a weekend and take your family and see for yourself.

（由 Google 翻译）服务和房间都很棒！我住过很多家希尔顿酒店，但这家绝对是我最近住过最好的之一。前台工作人员和其他工作人员都非常友好热情，乐于助人。绝对推荐！ （原文） The service and rooms were awesome! I’ve stayed at many Hilton’s, but this was by far one of the best stays I’ve had in a while. Front desk staff were very nice and helpful as well as the other staff. Definitely recommend!

（由 Google 翻译）首先，我被第二个人劫持了。作为希尔顿荣誉会员，这真是糟透了。我打电话给希尔顿，他们帮我转接了。电话断线了，我回拨时，他们接听了酒店的名字和莱克星顿——谎言。通过应用程序预订。我入住时，前台至少修复了我的积分。如果不是我去抱怨我们入住的第一间大床房（也是连通房？？），我根本不知道，它太霉了，太热了。他们的空调也坏了。显然楼层越高，情况越糟。他们带我们看了几个房间，最后变成了双人间，但至少那里凉快些。大堂很漂亮。早餐区和酒吧/餐厅也很不错。房间干净安静。不要犹豫，搬离那间霉味十足、太热的房间。 （原文） First off I was high jacked by a second party. Being a Hilton honors member this was crap. I called Hilton and they transferred me. It was disconnected and when I called back they answered with the name and Lexington -lie. Book via the app. The desk fixed at least my points when I checked in. I wouldn’t have known except I went to complain about our first room a king room (also a connecting ???) it was soooo musty and warm. Their AC is on the blink. The higher the floor the worse it is apparently. They showed us several rooms ended up in a double but at least it’s cooler. Nice lobby. Nice breakfast area and bar/ restaurant. Rooms are clean and quiet. Don’t hesitate to move from a musty warm room.

（由 Google 翻译）我住过很多 Embassy 套房，住得很愉快，但这家套房没有达到我的期望。首先说说优点，早餐很美味，虽然比预期的要少，但味道很好。做煎蛋卷的厨师也很棒。游泳池也很漂亮，很大。说说我们房间的缺点：电视控制器几乎不能用。有人来修了，但问题并没有解决。主卧室的衣柜也快挂不住了。我不知道他们之前打扫房间的时候怎么没修好。我们收拾行李准备离开的时候，在床底下发现了一双不属于我们的黑色袜子。最后一个缺点，也是最大的问题是管道。马桶几乎不能冲水，我们不得不使用大堂的卫生间。我觉得这些问题在我们入住之前就可以很容易地解决。 （原文） I have gone to many Embassy suites and have enjoyed my stays but this was not up to my expectations. I'll start off on the positive, the breakfast was delicious, smaller than expected, but very good. The chef making the omelets was also very nice. The pool was also nice and was very big. Moving on to the negatives in our room the tv controllers barely functioned. Some one did come to fix it but didn't solve the problem. The closet in the main bedroom was also barely hanging on. I don't know how this wasn't fixed before when they cleaned the room. When we were packing up to leave we found a pair of black socks under the bed that belonged to none of us. The final negative comment which was the biggest problem was the plumbing. The toilet barely flushed and we would have to use the bathroom in the main lobby. These are problems I feel that could've been easily fixed before our stay.

（由 Google 翻译）典型的使馆酒店。 干净、时尚、员工友好。 设施维护良好。 早餐供应充足，制作精良。经理接待服务不错，只是小吃略显低档。 酒吧/接待区的商品很棒，价格也很合理。 使馆套房酒店几乎总是“不会让人失望”。 （原文） Typical Embassy fair. Clean, up to date, and friendly staff. Facilities were well maintained. Breakfast was carried and well made. Managers reception was good, snacks a bit low end. The good at the bar/reception area was excellent, and very reasonable. Embassy Suites almost always "does not disappoint".

（由 Google 翻译）我和丈夫带着两个孩子住在一间一居室套房里。我们选择套房是为了增加空间，而且我们想要的不仅仅是一家普通的酒店。我们遇到的大多数员工都非常棒，其中有几位甚至做得非常出色。比如，有一天早上我们吃早餐迟到了，负责烧烤的那位先生尽管我们迟到了，还是确保我们吃饱了。其中一些员工的服务非常好，我甚至为他们在这家酒店工作感到难过。这家酒店有很多不足之处。事情的起因是行李车的轮子瘪了——我丈夫告诉前台工作人员轮子瘪了，前台只是说了句“我们知道”。 大堂看起来不错，但房间感觉很脏。地毯摸起来很脏，小厨房的橱柜关不上，橱柜底部缺了一块，看起来像是被老鼠啃过的。小厨房的水槽到处都是水，冰箱的冷冻室也冻得结结实实的，虽然有水槽和玻璃器皿，却没有洗洁精。浴室瓷砖上的填缝剂简直糟透了，窗户周围的墙面灰泥脱落，壁橱灯具里的电线裸露在外，沙发靠垫感觉像是十年没洗过了——我还可以继续说下去，但就此打住。我们到酒店很晚，只住了两个晚上，否则我们早就换酒店了。说实话，我们没看到虫子，但如果我看到了虫子，我也不会感到惊讶。 员工、泳池和定制早餐是这次住宿唯一真正的亮点——不过我们也注意到泳池周围大多数桌子的玻璃都碎了。 退房的时候，他们没有问我们的住宿体验如何，可能是因为他们已经知道了。但我还是告诉了他们，酒店没有达到预期，我们非常失望。 我丈夫经常旅行，他简直不敢相信这家 Embassy Suites 酒店的状况。我们得过段时间再住Embassy Suites了，而且我们绝对不会住这家。它需要彻底翻新一下。 （原文） My husband and I stayed with our 2 kids in a 1 bedroom suite. We chose a suite for the added space and we were looking for a little more than a basic hotel. Most of the staff we encountered were fantastic and several of them went above and beyond. For example when we were late to breakfast one morning, the gentleman working the grill made sure we had plenty to eat despite us being late. Some of them were so good I actually felt bad that they worked at this hotel. The hotel leaves much to be desired. It started with a flat wheel on a luggage cart - when my husband told the man at the desk that the wheel was flat he simply said “we know.” The lobby looks nice but the room felt gross. The carpet felt dirty, the cabinet to the kitchenette didn’t shut and there was a chunk missing out of the bottom of the cabinet that looked a rodent had eaten it. The kitchenette sink sprayed water everywhere and the fridge freezer was frozen solid and there was no dish soap despite there being a sink and glassware. The grout on the bathroom tile was a disaster, plaster was falling off the wall around the window, wires were exposed in the closet light fixture, the sofa pillows felt like they haven’t been washed in the last decade - I could go on but I’ll just stop there. We got in late and we were only there 2 nights or we would have switched hotels. Suffice to say, we didn’t see a bug, but if I’d seen a bug, I wouldn’t have been surprised. The staff, the pool and the made to order breakfast were the only real positives of the stay - though we also noticed that the glass was cracked in most of the tables around the pool. When we checked out, they didn’t ask how our stay was, probably because they already know. But I did let them know that the hotel failed to meet expectations and that we were pretty disappointed. My husband is a frequent traveler and he couldn’t believe the state of this Embassy Suites. It’ll be awhile before we stay with Embassy Suites again and we will never stay at this one. It needs to be gutted and renovated.

（由 Google 翻译）入住列克星敦大使套房酒店，我太开心了！套房宽敞舒适，工作人员热情友好，乐于助人。自助早餐棒极了——种类繁多！强烈推荐，下次还会再来。 （原文） Absolutely loved my stay at Embassy Suites Lexington! The suite was spacious and comfortable, and the staff were super friendly and helpful. The breakfast buffet was amazing - so many great options! Would definitely recommend and come back again.

（由 Google 翻译）这是一次雇主支付的出差费用，这很好。如果我自己掏钱，肯定会很失望。 首先说说优点。工作人员非常友好，欢乐时光提供免费饮料，房间视野开阔，面朝湖，湖里有鹅和一对天鹅。自助早餐很普通，但还不错。酒店与一家小型购物中心相连，里面有一家很棒的书店。 但这和我住过的Embassy Suites酒店不太一样。家具和地毯都过时了，污渍斑斑，破旧不堪，床也不舒服，每次移动都会吱吱作响。墙上的空调面板掉了下来，显然是被卧室的门挡住了。后屋的空调几乎无法工作，因为窗户太多，导致房间很热，而且没有办法调低温度。墙很薄，整晚都有奇怪的嗡嗡声。最后一晚，那声音被新邻居连续几个小时播放的电子舞曲淹没了。此外，App上的电子钥匙简直太麻烦了。即使能连接上，也需要很长时间。但最糟糕的是房间的状况。房间陈旧破旧，连地毯都打扫不干净。 这里的标准怎么了？ 下次我们会要求入住其他有账户的酒店。 （原文） This was a work trip paid for by employer and it's a good thing. If I had spent my own money I would have been very upset. First the positives. Staff were very nice, happy hour with a free drink, nice view from room facing a lake with geese and a pair of swans. Breakfast buffet was typical but good. Hotel is connected to a small mall with an amazing book store. But this is not what I am use to when staying at an Embassy Suites. Furniture and rug was outdated, stained, worn, bed was uncomfortable and squeaked with every move. Some ac panel fell off the wall which apparently was being held up by the door to the bedroom. AC barely working in back room with all the windows which kept it hot and there was no way to turn it down. Walls are thin and there was a strange humming noise all night. Then the last night, that was drowned out by the new neighbor playing EDM for hours. Also, the electronic key on the App is just a pain. Takes forever to connect if it even does. But the worst is the condition of the room. It’s just outdated and worn past being able to clean including the rug. What happened to the standards here? Next time we will ask to stay at another hotel they have an account with.

（由 Google 翻译）6月9日至13日入住。酒店外观看起来很干净。我抱怨马桶需要15分钟才能注满水才能冲水；6月11日我再次投诉，但到我6月13日退房时，问题仍然没有得到解决。6月12日，我妻子被吵醒，她威胁说要“下来付钱”，因为我们前一天晚上没看电影，她付了23美元的账单。直到那天我们到了路易斯维尔，她才跟我提起这件事。她还说服务员对她粗鲁无礼，傲慢自大。我以为那些日子已经一去不复返了。我们本来应该有大号床，但结果却是全尺寸的。清洁人员很友好，也很热情。其他前台工作人员也很友好。 HLS （原文） Stayed 9 - 13June. Hotel was clean looking outside. Complained of toilet taking 15 minutes to fill so it can be flushed; Complained again on 11June and it still wasn't repaired on my check out date of 13 June. My wife was awaken 12 June threatening to "get down and pay" for a movie that we did not watch the night before with a bill of $23. of which she paid. She didn't mention it to me until we were in Louisville that day. She also said the clerk was rude and condescending to her. I thought those days were over. We were supposed to have queen sized beds but they were full sized. Cleaning staff was friendly and greet able. Other front desk staff was friendly. HLS

（由 Google 翻译）体验好坏参半。我是旅享家银卡会员，入住时没有迎接或感谢，也没有人提供零食，还被告知要自己买水。这真是太不习惯了。早上大堂竟然没有咖啡，让我抓狂，不得不站着等工作人员把钱送到房间。真是疯了。服务很友好。自助停车很方便，位置也不错。我房间（9楼）浴室洗手池的水压很差，像涓涓细流一样。 （原文） Mixed experience. I’m Bonvoy Silver and when checking in, wasn’t greeted or thanked or offered a snack and was told I would have to purchase waters. Definitely not used to that. And drives me crazy how lobby didn’t have coffee in the morning, had to stand and wait for a staff member and charge to my room. Nuts. Service was friendly. Self parking was convenient and location is good. Water pressure in my room’s (9th floor) bathroom sink was frustrating, came out like a trickle.

（由 Google 翻译）大爱万豪！房间很干净，酒店很安静。是大多数事物的中心 - 餐厅、酒吧、鲁普体育场和校园。咖啡店步行即可到达，但稍远一些。我们的服务一如既往地很棒，工作人员非常友好和乐于助人。希望它不那么贵，但我明白为什么我住的周末。 （原文） Love Marriott! Room was clean & the hotel was quiet. Central to most things - restaurants, bars, Rupp Arena & campus. Coffee shop is walkable but a little further. Our service was fantastic as always & staff were so friendly & helpful. Wish it wasn't as pricey, but I understand why it is on the weekends I've stayed.

（由 Google 翻译）我们在这家酒店度假过几次，真的爱不释手。大堂、休息室、房间、地理位置、泳池和服务都很棒。工作人员在我们结婚纪念日那天让我们感觉特别特别。在我看来，这里是美国最好的休息室之一。屋顶泳池有点小，但在莱克斯市中心，没有哪个地方能与之媲美。步行即可轻松抵达我们最喜欢的几个地方：Frank & Dino’s、Le Deauville 和 Jeff Ruby’s。 （原文） We’ve done several staycations at this property and just love it. The lobby, the lounge, the rooms, the location, the pool, and the service. Staff made us feel super special on our anniversary. One of the best lounges in the U.S. imho. Rooftop pool is a bit small but nothing else like it in downtown Lex. Within easy walking distance of some of our fave spots: Frank & Dino’s, Le Deauville, and Jeff Ruby’s.

（由 Google 翻译）我们五个人住在一个一居室的房间里，房间还可以。地毯有点旧，枕头摸起来很扁。我唯一一个主要的抱怨是我们从周四住到周一，只有周日晚上睡得好。其他几个晚上，因为附近有很多酒吧，所以即使我们住在五楼，也能听到人们说话和大声喧哗的声音。最让人头疼的是汽车消声器的声音。如果汽车在路上飞驰，人们就会猛踩油门。这地方一点隔音效果都没有。另一个主要的抱怨是，我们住的时候，他们一直关闭着游泳池。周三晚上，游泳池里有很多孩子，他们就改了pH值，然后就没事了。他们把游泳池关了，而且他们很不高兴一群啦啦队员占据了他们的酒店。4晚的房间价格在900-1200之间，而且已经订满了，你本以为他们会很高兴。工作人员非常友好，给了我们很多帮助。它位于许多酒吧附近，步行即可到达举办全国啦啦队比赛的会议中心。我推荐只适合成年人。泳池非常小，周围只有3英尺深。 （原文） There were 5 of us staying in a one bedroom unit. It was ok. The carpet was worn. The pillows were very flat feeling. The one major complaint I had was that we were there from Thursday to Monday. The only night I slept well was Sunday night. The other nights, since it's near a lot of bars, was we could hear people talking and being loud even though we were on the 5th floor. The loud car mufflers were the worst. If cars were racing up and the road, people would rev their motors. The place is not at all soundproof. The other major complaint was that they had the pool closed the whole time we were there. They had a bunch of kids in it Wednesday night, and they changed the ph, and that was it. They shut it down, plus they were not happy having a bunch of cheerleaders taking over their hotel. At 900-1200 for 4 nights, and they were booked solid, you would think they would be happy. The staff was really nice and they helped us out a lot. It's located near a bunch of bars and was within walking distance of their convention center where the nationals for cheerleading were held. I would recommend the place for adults only. The pool is super small and only 3 feet deep all the way around it.

（由 Google 翻译）非常干净……舒适的酒店。酒店位于市中心，所以能听到交通噪音……但绝对没有芝加哥那么吵。泳池不大，但景色很棒。 （原文） Very clean...comfortable hotel. It's downtown so you can hear traffic....but it's definitely not as loud as Chicago. Pool is small but view is amazing.

（由 Google 翻译）酒店员工让我们办理入住非常困难。他们不但没有想办法解决问题，反而想方设法不让我们办理入住。酒店员工培训不足，根本不以解决问题为导向。最后，我们找了一位主管，他想办法帮我们按照预订办理了入住。这花了太长时间。员工态度恶劣、礼仪失当，这都怪酒店管理层。 （原文） Hotel staff made checking in very difficult. Instead of trying to find a solution, they looked for ways to not check us in. Poorly trained hotel staff not solution oriented. Eventually, we rounded up a supervisor who found a way to accomplish getting us checked in pursuant to our reservation. Took way too long. You have to blame hotel management for employees with bad attitudes and etiquette.

（由 Google 翻译）不确定这些算是半豪华还是高档，但每件事都要被宰割真是烦人。首先，WiFi 每天要 5 美元？什么？！科莫汽车旅馆甚至有免费 WiFi。或者你可以花 5 美元享用一瓶常温水。哦，为了方便起见，你可以在退房时将停车费和酒店账单一起付。什么样的酒店会收停车费？通常一家不错的酒店楼下会有饮水和咖啡站。有些甚至会有一个大水箱，里面装着水果水，你可以往里面倒一杯或一瓶水。但这里没有！没有地方装瓶装水。不得不去健身房用世界上最烦人的“非接触式”饮水机。当然，我的水瓶放不下它，所以我不得不用一个小杯子往水瓶里倒水。 哦，他们用错了我房卡。我告诉他们换卡，请不要用我的个人卡付款。但他们还是照做了，所以我打电话过去，结果他们把我转到了一个没人接电话的部门。 再也不会去了。 （原文） Not sure if these are considered semi luxury or upscale but it’s just annoying to be nickeled and dimed for everything. First of all. 5$ a day for WiFi??? Wth! The freaking Como Motel even has free WiFi. Or you can enjoy a room temperature bottle of water for 5$. Oh and for your convenience you get to pay for parking with your hotel bill at checkout. What kind of hotel charges you for parking? Usually a nice hotel will have like a water and coffee station downstairs. Some might even have one of those big tanks with fruit infused water where you can fill up a cup or a water bottle. Not here! There is no place to fill up your bottle of water. Had to go to the gym and use the most annoying “touchless” water dispenser in the world. Of course my bottle doesn’t fit under it so I had to use a tiny little cup to pour into my water bottle. Oh and they charged the wrong card for my room. After I told them to switch the card and please don’t charge my personal card. They did anyway and so I go to call and they transfer me to a department where nobody answered the phone. Would never go back.

（由 Google 翻译）多么美妙而轻松的体验！来到肯塔基州，肯塔基赛马会的举办地，我最初以为这里只关乎纯种马，但我错了。他们涵盖了所有类型的马匹、马术比赛、马匹血统的历史等等！这真是一次很棒且有教育意义的体验。每个人都很友好、专业，鼓励我们提问，并且给出了很多答案。这个拥有1200英亩土地的农场有着如此丰富的历史，到处都是可以抚摸的马匹。一篇评论不足以完全展现它的魅力。你需要亲身体验这个地方。一切都按计划进行（如果你像我一样喜欢有条理的活动），并且安排得非常轻松，这样你就可以以舒适的节奏准时到达下一个活动。或者你也可以按照自己的时间安排体验。有太多事情要做！这个地方应该列在你的愿望清单上。门票价格非常合理，礼品店的商品也很实惠。花一天时间参观历史！ （原文） What a wonderful and relaxing experience! Being in Kentucky, home of The Kentucky Derby, my initial thought was that this place was strictly about the thoroughbred but I was so mistaken. They covered every type of horse, horse event, history of the lineage of horses, and so much more! It was truly a great and educational experience. Everyone was nice, professional, and encouraged us to ask questions and had plenty of answers. Such a rich history at this 1,200 farm, filled with horses to pet. A review doesn't do it justice. You need to experience this place. Everything was on a schedule (if you like structure as I do) and timed at a leisurely pace so you can get to the next event on time at a comfortable pace. Or you can experience it on your own schedule. So much h to do! This place needs to be on your bucket list. Entrance pricing is very reasonable and so are items at the gift shop. Make a day of visiting history!

（由 Google 翻译）参观肯塔基马公园的体验真是太棒了。马公园地理位置优越，交通便利，就在高速公路旁。马公园的表演设施也非常棒。马场的场地条件很好，空间宽敞，维护良好。宽阔的草地越野赛场是每个爱马人士的梦想。马公园的布局也非常棒，一半是马术表演，另一半是博物馆和其他活动。博物馆交通便利，停车位充足。有机会与住在大马厩里的马匹和照顾它们的人们见面也非常有趣。穿过马公园的另一边也非常有趣，因为我大部分时间都在那里看马术表演。马术表演总是很精彩，有美食餐车，除了表演之外还有很多有趣的活动！总而言之，每次都是一次很棒的体验。 （原文） When visiting the Kentucky Horse Park I have had nothing short of an amazing experience. The Horse Park is in a great and easily accessed location, being right off the highway. The Horse Park has a great show facility. The rings have good footing and are very spacious and well kept. The big grass cross country field is every horse persons dream. Along with the layout of the horse park is really nice with having the horse show on one half and the museum and other activities on the other side. The museum is very easy to get to and has tons of parking. It was also super fun to have the chance to meet the horses that live in the big barn and the people who care for them. It was super interesting to get to walk though the other side of the horse park because I spend most of my time horse showing there. The horse shows are always done so well having food trucks and plenty of fun thing to do other than show! Overall a great experience every time.

（由 Google 翻译）非常棒的体验！这里有很多关于马匹的信息和学习机会。他们每天都有固定的日程安排，方便你规划行程。你也可以在一天中的任何时间参观各个马厩，近距离接触马匹。乘坐电车游览公园也很有趣，是一次不错的短途旅行。门票还包含第二天的入园资格！ （原文） Great experience! So much information and learning experiences about the horses. They have a daily schedule that gets followed everyday and is a nice way to plan your visit. You can also visit the various horse barns at any time during the day to visit the horses. The trolley ride was fun and a nice little tour of the park. Admission ticket also includes entry for the next day!

（由 Google 翻译）去看了一场狗展。场地不错，干净。租了个马厩做美容，太棒了！空间很大。很享受看马儿表演，以及在牧场里玩耍。场地很漂亮！我注意到他们有儿童骑小马和成人骑马，我猜是用来越野的。 （原文） Went for a dog show. Nice venue, clean. Rented stall for grooming space, that was great! Lots of room. Enjoyed seeing the horses showing and in pastures on way out. Lovely grounds! I noticed they have pony rides for kids and horses for adults, I assume for trail rides.

（由 Google 翻译）太喜欢肯塔基赛马公园了！这是我们去过的组织最完善、最适合家庭游玩的地方之一。一切都经过精心设计，显而易见，为了让孩子和大人都能享受其中，他们付出了巨大的努力。 我对他们如何创造性地利用每个马厩印象深刻——看得出来，他们费尽心思，把公园的每个角落都变成了一个既有趣又有教育意义的地方。博物馆也是一大亮点——信息量丰富，布局合理，展示精美。 但最让我印象深刻的是这里的人。每个在那里工作的人都充满热情、友善，而且似乎真的热爱自己的工作。他们面带微笑，与游客互动，谈论马匹就像家人一样。这一切都让整个体验变得如此温暖。 马匹呢？又大又干净、友好，而且被照顾得非常好。我的孩子们和它们玩耍、拍照，以及和它们相处，都玩得很开心。感觉就像置身于一个宁静祥和的农场，天气更是锦上添花。我们一家人一起在户外度过了一段美好的时光。 我非常欣赏的是他们对马匹历史和起源的尊重。他们感谢捐赠它们的国家和地区，并且所有细节都记录得清清楚楚，充满了有趣的故事。这为整个体验增添了一份深刻而敬意。 真的，这是一个特别的地方。如果你在肯塔基州，一定要来这里看看。从头到尾都非常享受。🐴🌿😊 （原文） Absolutely loved our visit to the Kentucky Horse Park! It’s one of the most well-organized and family-friendly places we’ve ever been to. Everything is thoughtfully laid out, and it’s very clear how much effort goes into making it enjoyable for both kids and adults. I was so impressed with how they use every barn in a creative way—you can tell they’ve thought about how to turn every part of the park into something entertaining and educational. The museum was a highlight too—super informative, well put together, and beautifully presented. But what stood out the most for me were the people. Everyone working there is incredibly passionate, kind, and genuinely seems to love what they do. They smile, they engage with visitors, and they talk about the horses like they’re family. It made the whole experience so warm. The horses themselves? Huge, clean, friendly, and so well cared for. My kids had the best time petting them, taking pictures, and just being around them. It felt like being on a peaceful, happy farm, and the weather made it even better. We really enjoyed being outside together as a family. One thing I really appreciated was how they honor the horses’ history and origins. They give credit to the countries and places that donated them, and everything is well documented with lots of interesting stories. It adds a deep, respectful touch to the whole experience. Truly, it’s a special place. A must-visit if you’re in Kentucky. So enjoyable from start to finish. 🐴🌿😊

（由 Google 翻译）去肯塔基赛马公园的体验棒极了。马儿们都很漂亮，照顾得很好，我们还可以抚摸它们。工作人员热情周到，讲解马匹知识，解答各种疑问。博物馆里摆满了各种各样的牌匾和与马相关的物品。咖啡馆里的三明治不错，但下次我还是会放弃薯条。总而言之，这是一次很棒的一日游。 （原文） Going to Kentucky Horse Park was a wonderful experience. The horses were beautiful, well cared for and we were able to pet them. Terrific people available to explain about the horses and answer questions. The museum was filled with all sorts of plaques and various horse-related items. Sandwiches were good at the cafe but I'd pass on the French fries next time. All-in-all a great day trip.

（由 Google 翻译）我是肯塔基大学的新生，最近第一次参观了肯塔基马公园。说实话，它的规模和细节确实让我感到惊讶。从那以后，短短几周内我至少去了五次（主要是为了钓鱼，因为所有的水坑都是公共的）。公园里可不只有田野里的几匹马，它还集博物馆、马厩、步道和露营地于一体。你可以穿过不同品种的马厩，了解肯塔基州马文化的历史，即使你对马并不十分感兴趣，这也会很有意思。马术表演和演示也很有趣，工作人员通常也很友好，乐于解答你的问题。我注意到，根据一天中的时间，马匹的数量并不总是很多，但仍然有很多值得一看的地方。步道和空地都很宁静，是远离校园生活的好去处。当您在英国时，值得至少参观一次，以感受列克星敦马乡的魅力。 （原文） I’m a freshman at the University of Kentucky and recently visited the Kentucky Horse Park for the first time, and it honestly surprised me how big and detailed it is, since then I’ve been back at least 5 times in just a few weeks (mainly for fishing because all water holes are public access). The park isn’t just a few horses in fields it’s got museums, barns, trails, and a campground all in one place. You can walk through different barns that focus on different breeds and learn about the history of Kentucky’s horse culture, which is actually pretty cool even if you’re not super into horses. The shows and demonstrations are fun to watch, and the staff are usually friendly and ready to answer questions. I did notice that depending on the time of day there aren’t always a ton of horses out but there’s still plenty to see. The trails and open areas are peaceful, and it’s a nice break from campus life. It’s worth visiting at least once while you’re at UK to get a feel for what makes Lexington horse country.

（由 Google 翻译）预订需谨慎！我们带着狗狗在去北卡罗来纳州的途中在那里住过好几次。服务和清洁度确实下降了。我丈夫提前很久预订了两个房间，但我们在出发前只收到一封确认邮件，结果只看到了一间。他又订了一间。我们到的时候，员工说我们一共有三间房间，但我们并不需要。她说可以退其中一间。第二周我看到信用卡上显示有这笔钱，就打电话又发邮件。最后，那位“非常忙”的酒店经理回复说，这笔钱不予退还。客户服务很棒…… 除此之外，酒店房间远不如以前干净了。这次他们把宠物费提高到100美元，因为他们“深度清洁”。我敢肯定，我们的房间自从酒店开业以来就没有深度清洁过。门口有一大块尿渍，地毯上还有黏糊糊的东西，我的狗还想吃。我告诉了同一个员工，她说她会通知管理层。所以，她基本上就是在说“我不在乎”。 回程时，我们住在街对面的假日酒店。那里真的好太多了，也干净太多了。 （原文） BE CAREFUL BOOKING! We have stayed there several times with our dogs midway to NC. It has definitely gone down in service and cleanliness. My husband booked two rooms far in advance and when we received only one confirmation email before the trip, we only saw one room. He booked another. When we arrived the employee said we had a total of three rooms which we did not need. She said she would refund one. When I saw it on my credit card the next week, we called and emailed. Finally, the hotel manager who “is very busy” responded and said it was non-refundable. Great customer service.. Aside from that, the hotel rooms are not nearly as clean as they used to be. This time they increased the pet charge to $100 because they “deep clean”. I can assure you, our room was not deep cleaned since the hotel opened. There was a large urine stain by the door and something sticky on the carpet that my dog tried to eat. I told the same employee and she said she’d let management know. So basically, “I don’t care”. On our return, we stayed across the street at the Holiday Inn. It is SO much nicer and much cleaner.

（由 Google 翻译）住得真棒！两周内我来这里两次，和家人见面，两次工作人员都很棒，早餐也很棒。能吃到一顿美味的早餐，而且不用我费心，感觉真好。🥰 （原文） Great stay! I was here twice in 2 weeks to meet family and both times the staff were excellent and so was the breakfast. It felt great having a nice breakfast ready to go that I had nothing to do with. 🥰

（由 Google 翻译）我强烈不推荐这家酒店。我在一个寒冷的秋夜入住——房间闷热难闻，一股陈旧的气味，我正准备洗个热水澡，热水却没用。我要求换到另一个房间。他们甚至都没检查房间状况就换了——那个房间的浴缸里有棕色的污渍。最后我干脆离开了，浪费了钱，因为酒店不批准我通过Priceline退款的申请，然后去了街对面的Tru By Hilton酒店，那里要好得多。 （原文） I highly do not recommend this hotel. I checked in on a fall cold night — the room was stuffy and smelt old, and the hot water didn’t work when I was ready to take a hot shower. I asked to be switched to another room. They did so without even checking the condition — that room had brown stains in the tub. I ended up just leaving, wasting money since the hotel wouldn’t approve a request to refund my hotel through Priceline, and going to Tru By Hilton down the street, which was MUCH better.

（由 Google 翻译）地理位置优越。酒店周围有很多活动。然而，这家酒店很普通。我们住了5晚。我不得不去隔壁的酒店洗衣服。迷你冰箱坏了。室内泳池太冷了，孩子们都不想游泳。一楼没有制冰机。窗户框架坏了，打不开。早餐每天早上都一样。糊蛋、香肠、麦片、吐司、牛奶、橙汁、苹果汁、咖啡。 （原文） Great location. Plenty to do around the hotel. However, mediocre hotel. We stayed 5 nights. I had to go to the neighbor hotel to wash clothes. The mini fridge was broke. The indoor pool was so cold the kids didn't want to swim. No ice machine on the first floor. Couldn't open the window cause the frame was broke. Breakfast was the same EVERY morning. Mushy eggs, sausage links, cereal, toast, milk, OJ, apple juice, coffee.

（由 Google 翻译）说实话，我对这家酒店很失望。我住过其他凯悦酒店，作为会员，我期待着像以前一样美好的体验。但这家酒店却截然不同。我们入住时，工作人员热情地接待了我们。但问题是，我们晚上8点才到，却被告知房间还在打扫。这让我有点奇怪，因为入住时间应该是下午3点，你以为我们到的时候房间应该已经打扫好了。我们上楼到房间时，房间还没有完全打扫好，毛巾也少了。我们去前台要毛巾，前台一位新来的女士似乎对我们需要毛巾感到很不耐烦。总的来说，房间没什么特别的。走进去，第一眼看到的就是地板上一大块污渍。这家酒店的卫生标准似乎跟我们不太一样，我们的床上用品也有很多破洞。把这次的住宿和我之前在凯悦酒店的住宿相比，我感到很震惊。 （原文） Honestly I was disappointed in this hotel. I’ve stayed at other Hyatts and as a member I was expecting a great experience like in the past. But this was one was different. We were greeted very warmly upon check in by the staff. But the thing is we arrived at 8pm and we were told our room was still being cleaned. That was a little odd to me because check in was supposed to be at 3pm you’d think it would be ready by the time we’d arrive then. When we got up to our room it still wasn’t 100% ready we were missing towels. We went down to the front desk to ask for some and there was a new lady there who seemed to get aggravated that we wanted some. Overall the rooms were nothing special. Walking in the first thing I saw was a big stain on the floor. It just doesn’t seem like this one is held to the same standard our bedding also had lots of holes on it. I was just shocked comparing this stay to my other Hyatt stays.

（由 Google 翻译）我们尝试预订一晚住宿，但系统提示预订失败，所以我们决定去别的地方住一晚。结果第二天早上我发现他们竟然两次扣了我钱，一次是139美元，一次是25美元，而我们根本就没预订成功过。我打电话过去，他们说预订在他们那边已经成功了（我不明白这是怎么回事，显然我们没收到通知），他们对此无能为力，而且我根本没入住的房间，他们也不会退款。 （原文） We tried to book a stay for one night, and it came back saying that the reservation could not be booked so we decided to go somewhere else for the night, well the next morning I found that they charged me two separate times for $139 and $25 for a room that it would not even let us book. I called and they told me that the booking went through on their end ( not sure how that works but obviously we didn’t get the memo) and that they could not do anything about it and that I am not getting my money back for a room that we didn’t even check into.

（由 Google 翻译）我的毯子和床单上沾满了血迹。折叠沙发上有污渍，像是有人洒了咖啡却没人清理。淋浴间到处都是锈迹。地毯脏得令人作呕，我大部分时间都穿着鞋。三楼还有怪味。这家酒店不太好。他们需要彻底翻新。千万别住这里，多花点钱换家酒店吧。 （原文） Had drips of blood on my blanket and sheets. Stains on the pull out couch like someone spilled coffee on it and no one cleaned it up. Shower had rust stains all over it. Carpet was absolutely disgusting so I kept my shoes on most of the time. And weird smells on the third floor. Not a nice hotel. They need a big renovation. Just don’t stay here and pay a little more for a different hotel.

（由 Google 翻译）这是我们第二次入住Origin酒店。我们通常住SpringHill Suites，但在弗里茨农场，无论住哪儿都感觉很棒。Origin不仅靠近购物中心和餐厅，而且有很多适合家庭的活动，酒店本身还设有酒吧和餐厅。床很舒服，网络电视可以让你继续追剧，而且服务总是超出你的预期。请停下来买些贴纸或T恤来支持这家位于市中心优越地段的本地酒店。来这里住一住，放松身心，享受小镇的乐趣吧！莱克斯维加斯酒店绝对名副其实。淋浴也很棒！ （原文） This was our second time staying at Origin. We typically stay at SpringHill Suites but staying anywhere at Fritz Farm is a wonderful thing. Not only is Origin close to everything from shopping to restaurants but there are activities for families and the hotel itself had a bar and restaurant. The beds are comfortable, internet TV helps you keep up with your binge watching and the service is always above and beyond what you would expect. Please stop and buy stickers or shirts to support this local hotel in a great area of town. Come stay, relax, enjoy the town, and LexVegas will live up to its name. Great showers too!

（由 Google 翻译）非常享受在这里的一晚住宿！房间设施齐全，而且离山顶的商店很近，非常方便。此外，离塔隆酒庄和卡森安多弗店也不远，这两家店是我们莱克星顿之行的必去之地。我们入住的是周六晚上，晚餐回来的时候，酒吧区非常热闹！ （原文） Really enjoyed my one night stay here! The room had what we needed and it was nice to be near the shops at the summit. We also weren’t too far Talon Winery and the Carson’s Andover location which were two of our stops while we were in Lexington. Our stay was on a Saturday evening and the bar area was lively when we got back from dinner!

（由 Google 翻译）我和家人住得很愉快。酒店很棒，我会再次预订。酒店周围有很多商店、餐厅和一家全食超市，步行即可到达。酒店停车免费，这点很棒。此外，酒店还设有酒吧和餐厅，您可以在那里订餐。 唯一没有冰箱/微波炉，但对于我们的短途旅行来说还好。所有工作人员都很友好热情。 （原文） My family and I enjoyed our stay. The hotel is very nice and I will book it again. It is surrounded by shops, restaurants and a Whole Foods that you can walk to. The parking at the hotel is free which is great. Also, there is a bar and a restaurant at the hotel that you can order meals from. The ONLY thing it does not have is a fridge/microwave, which was fine for our short trip. All of the staff were nice and welcoming.

（由 Google 翻译）这家酒店非常舒适干净，我对清洁度要求很高！酒店地理位置非常便利，酒店外就有购物和餐饮场所。经理Tare和主管Robert都非常棒，他们付出了超出预期的努力。看到如此卓越的客户服务，真是令人耳目一新，这在如今的大型连锁酒店中实属罕见。下次我们一定会再次入住这里！ （原文） This hotel was very comfortable and clean, and I am picky with cleanliness! It was located in a really convenient area with shopping and dining right outside the hotel. The manager, Tare and supervisor, Robert were awesome and went above and beyond. It’s refreshing to see such exceptional customer service which is very rarely the case at the bigger chain hotels these days. Will definitely stay here again next time we visit!

（由 Google 翻译）在The Origin酒店住得很愉快，然而，我妻子把一个包落在那里了，联系了至少4-6次——每次前台或经理都告诉我们客房服务人员会打电话安排寄送——但一直没有人打来。我们今天顺便去了一趟，因为我们从外地回来了，前台说很抱歉——客房服务人员今天不在，请工作日再联系酒店总经理。把包落在那里绝对是我们的错，我们之前多次保证会接到电话，但最终他们都没来。对酒店的客户服务非常失望。 （原文） Pleasant stay at The Origin, however, my wife left a bag there and after contacting them at least 4-6 times— each time the front desk or manager has told us that housekeeping would be calling to set up sending the bag— no one has called. We stopped by today, because we are from out of town and finally back in town, and front desk told us sorry— housekeeping gone for the day call the GM during the week. Absolutely our fault for leaving the item but we were given many assurances to receive calls and they never came. Disappointed in the customer service all together.

（由 Google 翻译）这家酒店非常可爱，员工也很棒。环境安静祥和，干净整洁。总经理甚至亲自送我去机场，这项服务真是太贴心了。无论您在列克星顿的旅行目的地是哪里，我都强烈推荐您入住这家酒店，因为我觉得它离所有地方都很近，非常方便。 （原文） Such a cute hotel with great staff. Quiet and peaceful and clean. The GM even dropped me at the airport which is such a great service extension being offered. I would highly recommend staying here no matter where your travels take you in Lexington as I felt it was close and convenient to everything.

（由 Google 翻译）在一家非常棒的酒店享受了一次四星级的住宿体验。在研究列克星敦附近的住宿地点时，其他几家“五星级”酒店的评论都说它们不错，但有些陈旧，看起来有些破旧。Origin 是一家全新的现代化酒店，给人一种耳目一新的感觉。入住时，酒店询问我们睡眠时间是浅还是深，以及我们优先考虑哪些便利设施。他们把我们安排在了顶楼翼楼尽头的一间房间。这真是太完美了。酒店坐落在一个非常漂亮的商业/住宅区内，步行即可到达几家不错的餐厅。我们非常喜欢 J. Alexander's 和 Honeywood。Origin 酒吧提供种类丰富的波本威士忌，但有些酒的单价比 J. Alexander's 的单价高得多。有机会品尝一些很难找到的威士忌（Russell's 15 和 Old Rip 10），感觉很棒。这家酒店和周边地区都非常适合带毛孩子入住，所以带毛孩子来玩吧。我们计划在靠近列克星敦时入住 Origin 酒店，并热情地向前往该地区的任何人推荐这家酒店。 （原文） A solid 4 star experience at a very nice hotel. While researching where to stay near Lexington, reviews at several other "5 star" hotels said they were nice, but dated and looking worn out. The Origin is a new, modern hotel. It just feels fresh. At check in, we were asked if we were light or heavy sleepers, and what amenities were a priority for us. They placed us in a room at the end of a wing on the top floor. It was perfect. The hotel is in a very nice commercial/residential development with several nice restaurants within walking distance. We very much enjoyed J. Alexander's and Honeywood. The Origin bar has good selection of Bourbon, however some of their prices per pour were significantly higher than the same pour at J. Alexander's. It was nice to get to try some very hard to find whiskey (Russell's 15 and Old Rip 10). It is a very fur baby friendly hotel and area, so bring the furry kids. We will plan on staying at the Origin anytime we are near Lexington, and Will enthusiastically recommend it to anyone traveling the area.

（由 Google 翻译）我们之前在这里住过几次并且很喜欢它。然而，那些总是工作日。我们最近选择周六住在这里，我必须说，再也不会了。至少在夏天不是。 我们在工作日晚上从未遇到过任何噪音问题。 可以理解的是，周末的声音会更大。不幸的是，这家酒店的墙壁肯定是用纸建造的，因为听起来每辆车都直接和你一起躺在床上。在某种奇怪的声学噩梦中，不知何故，房间里的酒吧音乐比街上的音乐还要响亮。汽车不断地改进发动机（我猜是为了炫耀？它们开不了多远），这会让你惊醒。因此，除非您打算一直呆到酒吧关门（列克星敦凌晨 2:30），否则我会避开市中心前往酒店。我怀疑这个问题是Residence Inn特有的，但根本无法入睡。也许楼层越高越好，但是我们住在 5 楼，感觉窗户整晚都开着。 房间本身布置得很好，否则将是一个很好的长期住宿选择。早餐很美味（而且免费！），屋顶酒吧和内部餐厅都是不错的选择。 总而言之，如果您在一周内来这里，我绝对会推荐它。 如果您周末来这里并计划在凌晨 3 点之前睡一觉，我会避开市中心。 （原文） We’ve stayed at this exact a few times before and loved it. However, those were always weekdays for work. We recently opted to stay here on a Saturday, and I must say, never again. At least not during summer. We never had any issues with noise on weeknights. Understandably it gets louder on the weekend. Unfortunately, this hotels walls must have been built out of paper, because it sounds like every car is directly in the bed with you. In some sort of weird acoustic nightmare, somehow the bar music is even louder in the room than it was in the street. Cars are constantly revising engines (to show off I guess? They can’t go far), which jolt you back awake. So unless you plan to stay out until the bars close (2:30 am in Lexington), I’d steer clear of downtown for a hotel destination. I doubt this issue is specific to Residence Inn, but it’s impossible to get any sleep. Perhaps the higher floors are better but, but we were on 5 and felt like we had the windows open all night. The rooms themselves are well laid out and would otherwise be a good long term stay option. Breakfast is delicious (and free!), and the rooftop bar and in house restaurant are both good choices. So to summarize - if you’re here during the week, absolutely I’d recommend it. If you’re here on a weekend and plan to get a lick of sleep before 3 am, I’d avoid downtown.

（由 Google 翻译）糟糕的入住体验。房间里的电视机好多问题，一直没修好。早餐每天早上都一样，咖啡更是糟糕。我本来要住12天，现在需要再续一天。前台说他们帮不了我，我得在网上预订。多住一天比我之前预订的12天多了200美元。 还有，别忘了带25美分硬币洗衣服。前台没有。他们只能让你去隔壁的酒店取。还有，如果需要的话，一定要带现金。酒店里也没有自动取款机。 哦，等等。等你终于拿到25美分硬币的时候，烘干机却坏了，会吃掉你的硬币。 我出差，只住万豪酒店。这家酒店是公司里最差的。 （原文） Terrible experience here. Multiple problems with the TV in the room that never got fixed. The breakfast was the same food options every morning. Dont get me started on the coffee. I was staying 12 days and needed to extend for one more day. Front desk said they cant help me, I have to book online. The one extra day was going to cost me $200 MORE than the other 12 days I had already booked. Also, dont forget to bring quarters for your laundry. They dont have them at the front desk. They just send you to the hotel next door to get them. And, make sure you have cash for quarters if you need them. They dont have an ATM on site either. Oh, but wait. When you finally do get quarters, the dryer doesn't work. Eats your coins. I travel for work and use Marriott exclusively. This property is one if the worst in the company.

（由 Google 翻译）对于一家价格不菲的酒店来说，他们的服务本可以做得更好。以下四点尤其突出： 1. 如果你喜欢住在狗窝里，那这里或许适合你。这家酒店标榜“允许携带宠物狗入住”，但对于我们这些注重卫生、不想睡在前一天晚上狗狗和主人睡过的床上的人来说，这简直是个大问题。酒店老板显然把狗看得比人还重。 2. 网络糟糕透顶。老板的身份验证系统配置错误，我不得不降低电脑的一些安全设置才能访问网络——这真的是我极不情愿的。Wi-Fi 一直都连不上，不过我在房间里找到了一个可以用的以太网接口（感谢酒店提供以太网接口！）。我通过这种方式连接了我的路由器。但是网速慢得令人发指。 3. 酒店在同一个停车场停车收费 22 美元/天，而公众停车只需 17 美元/天。简直是敲诈！ 4. 房间还不错。谢谢。 （原文） For an expensive property these folks could do much better. Four things stand out. 1. If you like staying in a dog kennel this is your place. The property is "dog friendly" -- a real problem for those of use who require cleanliness and don't want to sleep in a bed where Lassie slept with her owner the night before. The property owner prioritizes dogs over people. 2. The internet was pathetic. the owner has configured their authentication system incorrectly and I had t o drop some of the security on my computer to allow access -- something I really To not want to do. The wi-fi never did work but I found a live Ethernet jack in the room that did (thank you for providing ethernet, however.) I was able to connect my router that way. It was also s-l-o-w. 3. The hotel charges $22/day for parking in the same garage where the public is only charged $17/day. Cash grab. 4. The room was nice. Thanks for that.

（由 Google 翻译）我家出了急事，没法成行了。我周四早上7点取消了周五开始的预订。他们要把我预订的两晚550美元全额退还给我。我其实不常旅行，通常以为24小时内可以免费取消。结果现在变成了两天。我还以为取消费最多也就是一晚。结果他们竟然要收我全额房费，这下我震惊了。简直是抢劫！！！我永远不会忘记，以后再也不会预订万豪酒店了。我家的水管出了急事，不得不取消预订，这样我才能去维修和找保险理赔员。我别无选择。 （原文） So I had an emergency at my house and could not make my trip. I cancelled at 7 am on Thursday for a stay that was starting on Friday. They are changing me the full $550 for the two nights I had reserved for. I'm not a real frequent traveler and generally thought you had 24 hours to cancel with no fee. But now it's 2 days. And also thought the cancellation fee would be for one night if not less. I was shocked to see they were charging me for the entire stay. Robbery!!! I will never forget and will never book another stay at a Marriott property in the future. I had a plumbing emergency at my house and had to cancel so I could be there for repairs and insurance adjusters. It's not like I had an option.

（由 Google 翻译）免费早餐太糟糕了。我在这里住过两次，每次都住了两晚，早餐也很糟糕。除此之外，房间很棒，服务也很棒，位置也很好。只是希望早餐能再好一点。 （原文） The free breakfast is terrible. I've stayed here twice, both times for 2 nights and both times the breakfast was terrible. Other than that, great rooms, great service, and location. Just wish the breakfast could've been a little better.

（由 Google 翻译）房间一如预期，干净舒适。问题是我们的房间位于室外酒吧楼上。直到凌晨2点，噪音大得令人难以置信。根本睡不着。 （原文） Room was as expected terms of being clean and comfortable. Issue was our room was above an outdoor bar. Noise level until 2am was unbelievable. No way to sleep.

（由 Google 翻译）这家酒店简直就是个骗子。 简而言之：他们会不小心扣了两次钱，然后两周内都无法退款…… 我入住期间被扣了钱。然后他们把我们锁在房间外面，说没有处理。其实处理了，问问我的银行账户就知道了。最后一天他们又扣了一次钱。这家酒店不便宜，银行也解决不了这个问题。万豪也解决不了。除非你想付双倍的房费，否则千万别住这里。 （原文） This hotel is a scam. TLDR: they will accidentally charge you twice, then are unable to refund you for 2 weeks… Charged me halfway through the stay. Then locked us out of our room because they said it didn’t process. It did process, ask my bank account. Then they charged again on the last day. This is not a cheap hotel, bank can’t solve the problem. Marriott unable to resolve. Do not stay here unless you’re looking to pay double what you booked for.

（由 Google 翻译）我多年来一直和公司一起住在这家酒店，情况始终如一。酒店位置绝佳，靠近众多餐厅，而且如果您需要去肯塔基大学（UofK），也很方便。不过，如果您并非因学校活动入住，而恰逢酒店有活动，那么您肯定会被一群野猫队（肯塔基大学野猫队）的球迷包围。由于酒店只有3部电梯服务于16层楼，您肯定要等很久。我最近一次入住时，其中一部电梯坏了，而且当时正好有篮球比赛，所以无论往哪个方向坐电梯，都要等将近10分钟。 房间是标准的酒店客房，配备一张特大床、独立卫生间、迷你冰箱和书桌。没什么特别值得称道或抱怨的地方。 另外，酒吧区域需要彻底清洁。我不得不使用微波炉加热剩菜，但微波炉所在的区域到处都是小飞虫和垃圾，而且微波炉内部也不干净。结果可想而知，我最后只能吃冷饭了。 （原文） I’ve been staying at this hotel for years with my company, and it’s the same. The location is perfect, close to lots of restaurants and UofK if you need to be. However, with that being said, if you’re not there for anything school related and there’s an event happening, you’re sure to be in a swarm of wildcats fans, and with only 3 elevators servicing 16 floors, you’re sure to be waiting a while as well. My most recent stay, one of the elevators was out, and there was a basketball game happening, so the elevator times were almost 10 minutes to get either direction. The rooms are standard hotel rooms, king bed, bathroom, mini fridge and desk. Nothing to brag or majorly complain about. Also, the bar area could use some deep cleaning. I had to use the microwave to heat up leftovers and the area where the microwave sits was full of gnats, litter, and the microwave was also not clean inside. Safe to say, I ended up eating my food cold.

（由 Google 翻译）9月5日至6日入住。我们入住的第一个房间气味难闻，我向前台询问换一个房间，他们非常礼貌地同意了。第二个房间没有像第一个房间那样铺地毯，也没有异味，但墙上到处都是磨损痕迹，床单上虽然有污渍，但还算干净，通向外面的窗户因年久而起雾，家具和灯具至少有15年的历史了。床很舒服，我睡得很好。楼下供应的咖啡是雨林牌的，味道太难喝了，我走到隔壁的希尔顿酒店喝了杯星巴克。总而言之，今晚睡得很好，但酒店设施太陈旧了。 （原文） Staying 9/5-9/6. The first room we walked into smelled so bad that I asked front desk for another room, they very politely accommodated. The second room didn’t have carpet, like the first, no odor but there were scuff marks all over the walls, bed sheets had stains but were clean, windows to outside fogged over from age, furniture and lamps at least 15 years old. The bed was very comfortable and I slept great. Coffee served downstairs is Rainforest brand that is so bad I walked to the Hilton next door for a Starbucks. All in all it was a good night sleep but hotel is very dated

（由 Google 翻译）就这个位置而言，停车太糟糕了。水压不错。房间里没有微波炉，冰箱不够冷，没有温度调节。空调也不太好。Roo。白天太热了。 （原文） Parking is terrible for this location. Water pressure is good. No microwave in room and fridge is not cold enough not having a temperature adjustment. Climate control not good either. Roo. Got too warm during the day.

（由 Google 翻译）地理位置优越，价格合理。房间除了一些角落外，相当干净。窗户隔音效果不佳，所以交通噪音很大。下次我们会尝试其他住处。 （原文） Great location, reasonable price. The room was pretty clean except some corners. The windows lack sound insulation so it was very loud with traffic noise. We will try a different place next time.

（由 Google 翻译）我们在列克星顿凯悦酒店度过了一段美好的短暂时光。酒店位置极佳——紧邻鲁普体育馆，附近有很多餐厅，而且就在市中心。服务热情周到。房间虽然有些陈旧，但很舒适。下次来列克星顿，我们一定会再次入住！ （原文） We had a great short stay at Hyatt Regency Lexington. The location is great - right next to Rupp, many restaurants, and right in Downtown. Service was friendly and great. The room was a little outdated but comfortable. We will definitely stay here again while visiting Lexington!

（由 Google 翻译）我去那里参加了一节在地下室举行的课程，不得不说，我看到的一切都非常棒。每个人都非常友善，乐于助人，而且场地也很干净。说实话，我很喜欢这次体验。课程精彩纷呈，内容丰富。一切都很顺利，感谢你们提供的这段经历。 （原文） I went there for a class that was held in the basement and I have to say that everything that I did get to see was very nice. Everyone was very nice and helpful and the place was clean. I loved the experience honestly. The class was amazing and informative. Everything went great, thank you for the experience.

（由 Google 翻译）这家酒店的质量很差，非常老旧。我发了几张厕所的照片。看起来像是有人在里面小便，因为厕所太旧了。水看起来是黄色的，马桶内部有黄色污渍。马桶下面有尿渍，床单上有污渍，地毯上有污渍，我住在房间里的时候，他们派人擦窗户，我打电话到楼下问，他们能看到我在房间里吗？他们告诉我拉上窗帘，因为他们的房间照明非常暗。我不推荐这家酒店。我打电话给公司。他们提出给我 5000 积分。我告诉他们我不想要积分，因为我再也不会住凯悦酒店了。 （原文） The hotel quality is very shammy very old. I have posted several photos showing the toilet. Looks like someone urinated in it because the toilet is so old. The water looks yellow and there’s a yellow stain within inside of the toilet. There’s pee stains underneath the toilet there’s stains on the sheets there stains on the carpet and they had people cleaning the windows while I was staying in my room when I called downstairs to ask, can they see me in the room? I was told to close my curtains while their room supplies very minimum lighting. I do not recommend this hotel. I called corporate. They offered to give me 5000 points. I told them I did not want the Points because I will never be staying at another Hyatt again.

（由 Google 翻译）这家酒店真的很棒。我们可以带狗狗入住，而且他们没有额外收费——我以前在酒店从来没有过这种体验，所以真的很感激！房间非常干净整洁，淋浴很棒，床也很舒服！早餐也很棒。以后我再来这附近绝对会住这里。 （原文） This is a really nice hotel. We were able to bring our dog and they didn’t charge us an extra fee—I have never had that experience at a hotel so it was really appreciated! The room was very nice and clean, shower was great, and the bed was comfortable! They had a good breakfast as well. I’ll absolutely stay here again any time I’m in the area.

（由 Google 翻译）这家酒店真是太棒了，真是让我惊喜不已。我住的房间焕然一新，宽敞明亮，装修雅致，还配有一台大电视。床很舒服，床单也很漂亮。浴室有一个宽敞的步入式淋浴间，毛巾也是新的。工作人员高效友好。早上的免费早餐也相当不错。以后我从佛罗里达开车去密歇根的时候，这里就是我的常去之地了。通常我租的酒店房间都弥漫着烟味（虽然是“无烟房”），或者他们用一些浓烈的香水来掩盖烟味。而这个房间闻起来很清新，一点烟味都没有。非常满意这里，强烈推荐！ （原文） I was very pleasantly surprised at how nice this hotel was. The room I had was completely updated, roomy and tastefully decorated with a big TV. The bed was very comfortable and the linens were very nice. The bathroom had a large walk in shower and the towels were new. The staff was efficient and friendly. The free breakfast in the morning was adequate. I will be making this my regular stop from now on when I am driving from Florida to Michigan. Usually the hotel rooms I rent at hotels reek of cigarette smoke (although they are "non-smoking rooms"),or the highly perfumed stuff they use to try to cover up the cigarette smoke smell. This room smelled fresh and no hint of cigarette smoke at all. Very happy with this place and would recommend!

（由 Google 翻译）酒店环境整洁，维护良好。客房面积宽敞舒适，配有舒适的床铺。酒店提供免费欧陆式早餐，并提供免费停车位。总体而言，入住体验良好，值得推荐。 （原文） The property presents a clean and well-maintained environment. The guest rooms are of a comfortable size, featuring a bed designed for guest comfort. The hotel offers a complimentary continental breakfast, and parking is provided at no additional charge. Overall, a positive experience is recommended.

（由 Google 翻译）总的来说，这家酒店很漂亮！最棒的是前台接待员克里斯蒂娜！她非常热情友好，乐于助人。给客人准备的饼干很贴心。我之前确实遇到了一点小问题，但他们毫不犹豫地解决了。尽管有点小问题，但房间很棒，大堂也干净整洁。 （原文） Overall a beautiful hotel! Best part was the front desk agent Kristina! She went above and beyond, very friendly, and helpful. Cookies for guest was a nice touch. I did run into an issue but they made it right without hesitation. Despite the issue, the room was great and the lobby was nice and clean.

（由 Google 翻译）昨晚帮我们办理入住的前台工作人员真是太棒了！她非常友善和礼貌。房间很干净。淋浴也很干净。床很舒服。枕头很多，而且就在85号公路边上。绝对推荐 （原文） The front desk staff that checked us in last night was a gem! She was so kind and polite. Rooms are clean. Shower was clean. Bed was decently comfortable. Plenty of pillows and located right off 85. Definitely would recommend

（由 Google 翻译）这里非常适合家庭入住，附近有很多吃饭的地方。房间超级干净，床很舒服，员工服务也很棒。泳池也很不错。看起来像是刚翻新过，一切都很棒，下次肯定还会再来。 （原文） Family friendly area, plenty of places to eat close. Super clean, comfortable beds, Great staff. A nice pool. Looks like they just remodeled everything was amazing would definitely stay here again.

（由 Google 翻译）因为周边的酒店太贵了，我又试了一次这家！Kristine接待了我，她人非常好，热情好客。她知道我是钻石会员，就帮我升级了房间。她还给了我很好的款待！她竭尽全力让我感到宾至如归，还帮我订了十月份的房间。那个粗鲁的女孩不常来，所以我绝对推荐这家酒店。房间很新，我的房间非常干净！之前的经历……前台那位女士很不礼貌！水压也不太理想。我是一名旅行医疗工作者，住酒店的次数比我预想的要多。我没有受到钻石会员的热情接待，没有免费升级房间，钥匙放在手机旁边也用不了（现在是2025年），这太不应该了！我可能会再去凯悦酒店！从他们的服务来看，他们根本不在乎我是否每个周末都住在这里，一住就是三个月，真是可悲！因为我在LaQuinta酒店住过很多次。房间非常漂亮，改造看起来很棒（仍在进行中）我的房间已经完工了！ （原文） I gave this place another shot as surrounding area hotels were too expensive! I was greeted by Kristine whom was absolutely wonderful and accommodating. She recognized the fact that I am a diamond member and made sure I was upgraded on my room. She also gave me a nice treat! She went above and beyond to make me feel welcomed and also got me booked through the month of October . The rude girl does not work often so I would absolutely recommend this place. The rooms are new and my room was very clean! Past experience…….The lady working the front desk is not polite! The water pressure is less then desirable. I am a travel healthcare worker who stays at hotels more often than I would like to. I was not greeted as a diamond member, not given my free upgrade, the keys do not work if you put them by your phone(it is 2025) that should not be a thing! I may go back to Hyatt place! Judging by the service they do not care if I stay here every weekend for 3 months, sad really! As I have spent at lot of time at LaQuinta’s. The room is very nice the remodel looks great(still in progress) my room was done!

（由 Google 翻译）真的，三星半的评价。我总结一下。酒店很不错，我们2025年6月底入住。酒店没有谷歌上说的热水浴缸，但有一个小型室内泳池。早餐很美味，而且每周几天晚上的社交活动也很贴心。 我们的房间很舒适，但缺少一些必需品，比如烹饪锅（只有两个锅）、餐具（每种餐具只有2-4个），以及一张真正的餐桌。请看下面的图片，你可以看到架子和灯，那里本来可以放一张小的双人桌。我不得不给脚凳消毒，我们晚餐就在脚凳上吃。沙发旁边还有一张巨大的桌子，大得完全没有必要。浪费空间。 恒温器很难操作，而且一点也不准确。如果您需要74度制冷，请将其设置为70度。制冷关闭时和设定温度之间大约有3-4度的温差。浴室需要排气扇，淋浴间和卫生间区域没有。 （原文） Really, a 3 1/2 star review. I'll round up. The hotel was nice, we stayed in late June 2025. There is no hot tub, as mentioned on Google but there is a small indoor pool. Breakfasts were tasty, and the social hour a few days of the week in the evening was a nice touch. Our room was cozy, but we were missing some essentials like cooking pans (there were only two pots for cooking), utensils (only 2-4 of each utensil), and am actual table to eat at. See pictures below, where you see the shelf and light, that would have been a nice place for a small two person table. I had to disinfect the ottoman and we ate dinners on the ottoman. There is also a HUGE desk by the couch that is totally unnecessarily big. A waste of space. The thermostat can be tricky to figure out and it is not accurate at all. If you want 74 cooling, set it at 70. There's about a 3-4 degree difference between the setting and when cooling turns off. The bathroom needs an exhaust fan, there isn't one in the shower and toilet area.

（由 Google 翻译）这是我家人经历过的最糟糕的体验。虽然我之前写过评论，但这次应该是我第一次写差评。我们到了之后在里面等了20-30分钟，期间打了好几次电话都没人接。最后，里面来了一位女士，她人还不错，帮我找到了我猜是夜班经理的人。那人一进门就态度恶劣，身上一股浓烈的烟味，还当着我7岁和12岁孩子的面爆粗口，说我们连5分钟都没等到。最后她取消了我们的预订。我不知道她是不是那天心情不好，但她真的不适合做这种需要和顾客打交道的工作。 （原文） Worst experience my family has ever had. Check my reviews but I believe this is the first negative review I've ever left. We arrived and proceeded to wait inside for 20-30 minutes, tried to call several times with no answer. Finally saw a lady inside who was nice enough to find what I assume was the night manager who was comparative as soon as she walked in from outside stenching of some type of smoke and using profanity in front of my 7 year old and 12 year old claiming we hadn't been waiting even 5 minutes. She finally cancelled our reservation. Not sure if she was just having a bad day but dealing with the public is not a job she needs to have.

（由 Google 翻译）我经常在这里工作。前台小姐Erin和Tasha非常乐于助人。他们的销售经理Justin一直都很乐于助人。 我的房间很干净，他们提供欢乐时光，每周五到七点提供1美元的啤酒和一些开胃菜。地理位置也很棒。 （原文） I stay here alot for work. Front desk ladies Erin & Tasha are very helpful. Their sales manger Justin has always been a pleasure to work with. My rooms are clean and they offer happy hour with 1$ beers from 5-7 m-w with some appetizers. Great location too.

（由 Google 翻译）我们订的是带折叠沙发的两室套房。我们把沙发拉开用床。一个垫子上沾满了干涸的呕吐物之类的东西。床垫上沾满了尿渍和记号笔的痕迹。酒店额外给了我们一套床上用品，结果我们把床垫和整个沙发都裹起来，像烧伤一样，我们一行人就那样睡在上面。我按照前台的要求把这些照片转发给了经理M.M.。48小时后没有回复。强烈不推荐。除了帮我们办理入住的那位员工还算友好，精神也不错之外，我们看到的其他员工看起来也都很郁闷。 更新：在回复了酒店的市场调查后，我们收到了一封自动回复，没有签名，只是预设的邮件，感谢我们提供的反馈，并希望我们下次再来入住。完全没希望了。管理层的回复明显很冷漠。 （原文） We had a 2 room suite with a pull out couch. We opened the couch up to use the bed. One cushion covered in dried up vomit or something like. The mattress covered with pee stains and marker. The hotel gave us an extra bedding set, and we ended up wrapping the mattress and entire couch like a burn victim, and one of our party slept on it that way. Forwarded these pictures to Manager M.M. per request of front desk. No reply more than 48 hours later. Strongly, do not recommend. Except for the person who checked us in, who was pretty friendly and chipper, the rest of the staff we saw seemed miserable, too. UPDATE: After answering a marketing survey from the hotel, we received an automated, unsigned, canned response thanking us for providing feedback and hoping we'll go ahead and stay again with them anyway. Not a chance. The management response is demonstrably indifferent.

（由 Google 翻译）酒店员工态度极其恶劣。酒店本身的确非常漂亮，但我不会再来了，因为员工对待客人的态度实在令人难以接受。我从未遇到过如此不专业的服务，而且令人遗憾的是，管理层也同样缺乏专业素养。 （原文） The staff was BEYOND rude. The hotel itself is absolutely beautiful, but I will not be returning because of how the staff speaks to guests when there’s an issue. I’ve never experienced anything so unprofessional and unfortunately, this behavior was reflected by the management as well.

（由 Google 翻译）7月25日至7月27日星期四，为了参加女儿的婚礼，我在这里住了600美元，却住进了一个满是灰尘、凌乱不堪的房间……我多次尝试找人倾诉我的担忧，但都没有成功，因为前台根本没人。我以为还是住这里比较好……房间通风口和墙壁上都积满了灰尘，让我过敏得厉害。床头板上到处都是东西……我不会推荐这个地方……不值这个价！！！ （原文） Stayed here 7/25 Thur 7/27, for my daughter's wedding and spent 600.00 to stay in a dusty and, messy room... After trying to talk to someone many times about my concerns with no luck cause no one was ever at the desk. I thought this was the better route to go... The room had so much dust in the vents and on the walls making my allergies horrible The headboard had pop or something all over it… I wouldn't recommend this place… Not worth the MONEY!!!

（由 Google 翻译）如果您要来列克星敦旅游，这里绝对是个不错的选择。一切都非常干净，工作人员热情友好，包含的自助早餐也非常棒，房间布置精美，安静舒适。以后如果再来这附近，我们一定会再次入住这里。 （原文） Really solid place to stay if you're visiting Lexington. Everything was very clean, the staff was welcoming and friendly, the included breakfast buffet was really nice, and the rooms were well appointed, quiet, and comfortable. We will definitely stay here again in the future if we're back in the area.

（由 Google 翻译）酒店外观和大堂都很漂亮，员工也很友好。我们住在三楼。我们住的那一层楼正在装修。我们的房间看起来已经翻新过了（地板和地毯看起来很新）。然而，装修质量很差。看看照片就知道了。安装木地板的人在墙边留下了明显的缝隙。一个好的地板工人绝不会这样做！水槽上方的灯具上明显有锈迹。迷你冰箱下面的橱柜地板因水渍严重变形。 房间本身很舒适，空调运行良好，也很安静。总而言之，这就是我仍然给四星而不是低分的原因。 （原文） Hotel exterior and lobby area were nice, and staff was friendly. We stayed on the 3rd floor. And the end we weren't on was undergoing remodeling. Looked like our rooms had been remodeled already (floors and carpet looked new). However, the quality of the remodel was low. See the pictures. Whoever installed the plank flooring left visible gaps next to the wall. A good flooring person would never do that! There was visible rust on the light fixture above the sink. The cabinet floor beneath the mini fridge was badly warped from water damage. The rooms themselves were comfortable, the AC worked well, and the rooms were quiet. All in all, that's why I still gave them 4 stars instead of a lower score.

（由 Google 翻译）我们和三位朋友在肯塔基州参观方舟邂逅时，在这里住了一晚，体验非常棒！因为和一位朋友的计划泡汤了，所以我们不得不预订当晚的房间，预订过程很顺利，晚上入住也比较晚。工作人员虽然时间比较长，但办事效率很高，而且非常友好，让我们的入住体验非常温馨。 酒店规模较小，但房间面积适中，而且干净整洁，没有任何问题。大堂的小吃/饮料区价格合理，而且不加价，这在我的酒店体验中非常罕见。酒店的无线网络速度也出奇地快，空调也比我住过的更贵的酒店还要好用。 总而言之，如果您看重友好称职的员工、优质的设施和干净的房间，我强烈推荐这家酒店！ （原文） Stopped in for a night’s stay with 3 friends while we were in Kentucky for a visit to the Ark encounter, and had a great experience! Plans fell through with a friend so we had to book the same night, had no problem booking and checked in later at night. Staff was quick, efficient and very nice despite the time and made the experience very welcoming. It’s a smaller hotel, but the room was a good size and was in pristine condition, very clean and no problems whatsoever. A big bonus as well was that the snacks/drinks section of the lobby was reasonably priced and NOT upcharged, something very rare for a hotel from my experience. Even the wifi was surprisingly fast, and the AC unit worked better than even ones I’ve had in more expensive hotels. Overall if you value nice and competent staff, good amenities and a clean room, I would recommend this location to stay!

（由 Google 翻译）很棒的住宿。房间非常干净，每个人都超级友好！一定会再住的！夜班工作人员非常棒。前台小哥看到我女儿在我们看的音乐会上脚受伤了，就赶紧给她拿了点美林（Motrin），因为我们到得很晚，还帮我们找了个能很晚送餐的地方！整个体验非常棒！ （原文） Great place to stay. Very clean rooms everyone is super nice there! Would definitely stay there again! Night staff was amazing. The guy at the desk saw that my daughter had hurt her foot at the concert we were at and ran and got her some Motrin for it as we got in super late and also tried to fin us a place that would deliver food really late! Whole experience was great!

（由 Google 翻译）还行，但有几点我不太喜欢：房间门关上时发出的巨响，足以吵醒死人。还有，垃圾车总是早上6点左右来，把垃圾箱猛地砸下来，所以如果你还没被前者吵醒，那很可能就吵醒了。另外，淋浴的水压太小了，你几乎得站在淋浴喷头正下方才能淋湿。 （原文） It is alright but a couple things I don't like are how the room doors slam making enough noise to wake the dead. Likewise the garbage truck consistently comes at like 6am and slams the dumpster down, so if you're not already wide awake from the former that'll likely do the trick. Also the water pressure in the shower is so weak you pretty much have to stand right under the shower head to get wet.

（由 Google 翻译）非常干净，工作人员非常乐于助人。如果你正在寻找干净、新装修的酒店，强烈推荐。 （原文） Very clean and extremely helpful staff. Highly recommend if your looking for a clean, recently renovated hotel.

（由 Google 翻译）房间非常干净清新，室外泳池更是锦上添花！ 前台的Sarah效率很高，而且非常友好热情。 （原文） Very clean, fresh rooms, outdoor pool was a great plus ! Sarah at the front desk was very efficient and super friendly and helpful

（由 Google 翻译）这是我第二次入住这里，因为我丈夫需要做些医疗手术。工作人员非常有礼貌，乐于助人。我们一定会再来的。 （原文） This was the second time I stayed here as my husband had some medical procedures. The staff was so courteous and helpful. We will definitely be back.

（由 Google 翻译）干净舒适！酒店允许携带宠物入住，甚至还设有专门遛狗区域。完全没问题——我们睡得非常舒服。使用希尔顿应用程序让一切都变得更好；入住和退房都快捷方便。总而言之，住宿体验很棒！ （原文） Clean and comfortable! The hotel is pet-friendly and even provides a designated area for walking your dog. No complaints at all—we slept very comfortably. Using the Hilton app made everything even better; check-in and check-out were quick and easy. Overall, a great stay!

（由 Google 翻译）我在去阿拉巴马的路上在这里停留了一下。我之前从未住过希尔顿酒店集团旗下的Home2 Suites。这次入住体验非常惊喜。房间一进门就有一个小厨房，里面有冰箱、微波炉、橱柜、碗碟和洗碗机。接下来是一个小客厅，可以用帘子隔开，与床隔开。房间里有一张特大号床，配有电视和书桌。早餐包含在主楼层，有华夫饼机、烤面包机、制作早餐三明治的配料等等。如果你想锻炼身体，可以使用游泳池。附近有很多餐厅和商店可供选择。我刚到房间的时候遇到了一个问题，冰箱漏水到地板上。前台工作人员建议我换房间，以确保安全。我以后肯定会再住在这里，或者去其他城市。 （原文） I stopped here on my way to Alabama. I have never stayed at a Home2 Suites a part of the Hilton Family of hotels. I was pleasantly surprised. The room has a small kitchen when you first enter the room. It has a refrigerator, microwave, cabinets, dishes, and dishwasher. Next you see a small living room space which you can separate from the beds with a curtain. It had a king size bed in the room with a tv and desk. Breakfast is included on the main floor with waffle maker, toast, fixings to make a breakfast sandwich and more. There is a pool for some exercise if you want. There are many restaurants and shops in the area to choose from. I did have a problem when I first went to my room. The refrigerator leaked water on the floor. The desk clerk suggested I switch rooms for safety. I would definitely stay here again or in another city.

（由 Google 翻译）首先我要说的是，酒店的大部分员工都非常热情友好。然而，助理经理梅丽莎从我第一次见到她起就非常粗鲁无礼。我们经常因为冰球比赛而入住酒店，但我们从未遇到过像这个周末这样糟糕的待遇。第一次见面时，我们所有家长都在大堂，她走过来告诉我们，我们的孩子太吵闹​​了，这是最后一次警告，否则就要把我们赶出去。她说话的方式简直令人无法接受。然后她竟然说要报警。第二天，她骚扰了我们的一位爸爸，说他前一天晚上喝得烂醉，根本不记得自己在做什么，也不知道该如何照顾孩子（这完全是无稽之谈）。第三天，我们把几个孩子留给了另一位在大堂工作的家长。她打电话给好几位家长，说他们的孩子无人照看（那位家长听到了她所有的对话，并当面质问了她），还说要报警。她多次试图就所有情况撒谎，还拍了孩子的视频（我们甚至不知道是谁的，因为她拒绝给我们看），她的行为完全过分。看了评论，如果你带着孩子或狗，最好不要入住这家酒店。 （原文） I will start by stating that most of the hotel staff were absolutely amazing and kind. However, Melissa, the assistant manager was very rude and demeaning from the first interaction I had with her. We stay in hotels often for hockey and none of us have ever encountered anything quite like how we were treated this weekend. The first encounter all of us parents were in the lobby, she walked up to us and let us know that our children were being loud and that was our only warning or we were being kicked out. The way she spoke was absolutely uncalled for. Then she stated she was calling the cops on us. The next day she was harassing one of our dads stating they were too intoxicated the night before to even remember what they were even doing or could even parent, (completely false). The next day a few kids were left with another parent who was in the lobby working. She called multiple parents saying that their children were left unattended.(the parent heard her entire conversation ann confronted her) and she was calling the cops. She tried to lie numerous times about all of the situations, took videos of children (not even sure whose bc she refused to show us) and was absolutely out of line. Reading the reviews it seems that if you have children or dogs you should not stay at this hotel.

（由 Google 翻译）适合家庭入住的好地方。早餐很棒！房间也不错。不过一定要检查一下所有床单。沙发床枕头的储物袋里有几只死虫子。可能是很久没用了，因为这是一间无障碍套房。不过总的来说，这家酒店我非常满意！！！ （原文） Nice spot for families. Good breakfast in the mornings! Rooms are good. Just make sure you check all linens. The pillows for the sofa bed had a couple dead bugs in the storage bag. Probably wasn’t used in a long time as this was a disabled suite. But overall the Hotel gets my approval!!!

（由 Google 翻译）这真是太恶心了，我以前从未在希尔顿酒店见过这种事。我们入住到很晚。房间看起来很整洁，床也整理好了，但地板上和沙发上却有食物残渣，而且绝对是🤮一个撕下来的指甲油。沙发上全是污渍。闻起来怪怪的。看起来房间之前打扫过，但有人偷偷溜进来留下了这么乱。公平地说，前台确实帮我们换了个房间，我们很感激。然而，感觉还是有点奇怪——好像这房间只是短暂住过。 我很喜欢希尔顿，但只是想让管理层知道。 （原文） This is absolutely disgusting and something I’ve never seen in a Hilton hotel before. We checked in late. The room looked tidy, bed was made but there was food on the floor and the couch, and which is absolutely 🤮 a torn- off press on nail. The couch was all covered with stains. It smelled weird. Looks like the room was cleaned before but someone snuck in to leave this mess. To be fair, the receptionist did relocate us to another room, which we appreciated. However, it still felt rather unusual — as if the room had just been used for a very short stay. Love Hilton but just wanted to let the management know.

（由 Google 翻译）这里的房间总是很干净，而且通常即使最后一刻也能订到房间。 工作人员一直都很友好。 每天都提供热早餐，虽然有时味道一般，但总体来说干净整洁，作为免费早餐来说还不错。 （原文） The rooms here are always clean and can usually get a room at the last minute. The staff had always been friendly during interactions. Hot breakfast is available daily, sometimes not much flavor but otherwise clean and not bad for free breakfast.

（由 Google 翻译）昨晚住在那儿，退房时，我让两岁的孩子用我的手机打了个本地电话，结果被酒店工作人员指责要收费4美元才能离开。 要知道，这还是在我申请退伍军人优惠价被拒绝之后的事…… 酒店干净整洁，但处理这件事的那位女士态度极其恶劣。 （原文） Stayed there last night and while checking out was patronized about a local phone call I let my 2 year old make to my cell phone about how we needed to pay $4 for it before leaving the grounds. Mind you this was after I was denied a veterans rate for my room…. Hotel was clean and nice. But the lady that handled this matter was beyond rude.

（由 Google 翻译）我一直是希尔顿的忠实顾客，但这是我第一次入住Tru酒店。员工的服务是这次体验中最棒的部分，而且考虑到酒店的位置，我很庆幸离英国儿童医院这么近，但我希望我预订的是该地区的其他希尔顿酒店。价格相同，但空间和设施感觉只有Tru酒店的一半，房间里甚至没有微波炉或咖啡机。就其本身而言，Tru酒店还不错，房间很干净，而且正如我之前提到的，员工完全符合我对希尔顿的期望，我非常喜欢这家酒店。 （原文） I'm a longtime Hilton loyalist, but this was my first experience at a Tru. The staff was by far the best part of the experience, and I'm thankful it was so near UK Children's given the circumstances, but I wish I'd booked at one of the other Hilton options in the area. This was the same price but what felt like half the space and amenities, not even a microwave or coffeemaker in the room. It was fine for what it was, the room was clean, and as mentioned, the staff was everything I expect from and love about Hilton.

（由 Google 翻译）我在这里住得很愉快。房子感觉很新。我喜欢淋浴而不是在浴缸里淋浴。房间里铺的是复合地板，我更喜欢。公共区域宽敞舒适。有多台电视播放各种新闻和体育节目。还提供棋盘游戏和两张桌上足球桌，可以和朋友家人一起玩。包含的早餐很美味，种类繁多，从麦片到鸡蛋和香肠，应有尽有。总而言之，我还会再次入住这里。 （原文） I enjoyed my stay here. The place is like new. I enjoyed having a shower instead of showering in a tub. The rooms have laminate flooring, which I like better. The common area is big and comfortable. Multiple TVs playing a variety of news and sports. Also offers board games and 2 fooseball tables to play with friends and family. Included breakfast was delicious and has a variety of items from cereals to eggs and sausage. Overall, I would stay here again.

（由 Google 翻译）Tru by Hilton 大学医疗中心不仅价格实惠，而且干净整洁、现代化，并由经验丰富的员工管理。酒店地理位置优越，方便探索列克星敦市中心。酒店的每一个细节都竭尽全力，让我们拥有难忘的入住体验，并保证我们以后还会继续光顾。 （原文） Tru by Hilton University medical center is not only affordable, but also clean, modern, and ran by a competent staff. These accommodations are in a great location perfect for exploring downtown Lexington. Everything and everyone went above and beyond to make our stay memorable and assures our continued patronage.

（由 Google 翻译）是的，住在这里！这里非常干净，床很舒服，水压充足，热水充足，淋浴喷头也足够高，适合身材高大的人。我们遇到的所有员工都很友好。这里环境很安全，步行即可到达餐厅。 （原文） Yes, stay here! Exceptionally clean, comfortable beds, excellent water pressure with plenty of hot water and the shower head is high enough to accommodate tall people. All of the staff we encountered were friendly. The area felt safe with restaurants within walking distance.

（由 Google 翻译）房间非常干净，在每家酒店我都会用灯检查床垫下的情况，这是迄今为止最干净的房间。不知道这有多重要，但就连浴室里的洗手液也闻起来像鲜榨柠檬，我个人很喜欢。早餐也不错。唯一的缺点是所有房间都没有微波炉，但大堂有一个供客人使用。健身房也不算破旧。 （原文） Very clean rooms I always check under the mattress with a light at every hotel and this is the cleanest one so far. Don't know how much it matters but even the hand soap in the bathroom smells like freshly squeezed lemons, I love it personally. Breakfast was good too. The only negative is no microwave In any of the rooms, there is one in the lobby that guests have access to though. The gym isn't to shabby either.

（由 Google 翻译）很棒的酒店。非常干净。员工热情周到。 他们最近在店里增加了本地精选商品（Ale8 和 Old Kentucky 巧克力棒），这让店内体验更加出色。 （原文） Great hotel. Very clean. Accommodating staff. They recently added local selections (Ale8 and Old Kentucky Chocolate bars) to their store, which made it even better.

（由 Google 翻译）第一次入住Tru旗下的酒店，超级干净，很新，色彩缤纷，大堂里可以玩游戏，很适合家庭入住。房间很干净，铺着LVT地板，淋浴水压强劲，没有室内咖啡机，而且只有一把双人椅，要是我知道的话，我肯定不会入住！我猜这家酒店氛围有点像20多岁的潮人。我喜欢希尔顿，所以我想我还是会选择汉普顿。 （原文） 1st time at a Tru property, super clean, new, very colorful, probably great for families with games in the lobby area. Room was clean with LVT flooring, powerful shower, NO in room coffee maker and only 1 chair for a 2 people which would have been a deal breaker for me if I knew! I guess the vibe is 20 something hipsters. I like Hiltons so I guess I will stick with Hamptons.

（由 Google 翻译）在切兹林登庄园度过了一段美好的时光。这栋房子位于列克星敦市中心附近，经过精心翻修，将现代风格与历史韵味融为一体。房子后方有一个花园，并设有私人停车位。房间干净整洁，陈设精美，配有舒适的床、休息区和独立卫浴。舒适的浴袍为这奢华的住宿体验锦上添花，但最令人惊喜的是自制早餐！菜单每天都会更新，选择丰富！安东是一位热情好客的房东，他的厨师也非常出色。 （原文） Had a wonderful time at Chez Lyndon Manor. It is a lovely renovated house near downtown Lexington, that blends modern with historical furnishings. There is a garden in the back with private parking. The room was clean, and furnished beautifully with a comfortable bed, sitting area and en suite. The plush bathrobes added to the lush stay, but by far the homemade breakfast was the star! The menu changed each day and the choices were amazing! Anton was a welcoming host and amazing chef.

（由 Google 翻译）房子真是太漂亮了！看得出来主人对房子的精心维护和用心。一切都一尘不染，床铺舒适，早餐也美味可口。安东是一位非常棒的房东。真希望我们能多住几天，如果以后有机会再来列克星顿，我们一定会再次预订。强烈推荐！ （原文） The house is absolutely beautiful. The care and pride taken in maintaining the property is obvious. Everything was spotless, the beds were comfy, and the breakfast was delicious. Anton is a wonderful host. I wish we had planned a longer stay, and we’ll definitely book again if ever in Lexington. Highly recommend!

（由 Google 翻译）我一家住了四晚，四间客房都美轮美奂，舒适宜人。早餐非常美味，种类繁多，而且都非常美味！现场的Rick是最亲切的主人。我们都很喜欢他“照顾我们”。他非常友善、友好、乐于助人，而且非常专业。我们强烈推荐所有去列克星敦的人入住Chez Lyndon Manor。非常感谢Rick，也感谢你们的厨师和所有我们想念的工作人员！ （原文） My family had 4 guests rooms for 4 nights, which were all so eloquently beautiful and comfortable. The breakfasts were absolutely delicious, lots of combinations to choose from, and all so yummy! Rick, who was onsite, was the most gracious host. We all enjoyed having him "take care of us". He was so kind, friendly, accommodating, and professional. We highly recommend anyone going to Lexington to stay at the Chez Lyndon Manor. Thanks a million Rick, and to your chef and any staff members we missed!!

（由 Google 翻译）抵达后，我们首先注意到的是美丽的庭院和华丽的住宅。Anton 让入住手续变得非常便捷，让我们感觉宾至如归。“蓝草套房”非常漂亮、干净舒适，整栋房子也同样如此。他为我们准备了丰盛的早餐，而且地理位置优越，步行即可到达附近的餐厅和活动场所。我们迫不及待地想要再次入住。这是一次非常需要的放松和焕新之旅❤️ （原文） Upon arrival the first thing we noticed was the beautiful courtyard and gorgeous home. Anton made check in very easy and made us feel right at home. The “Bluegrass Suite” was beautiful , very clean and comfortable as was the whole home. He made us a wonderful breakfast and the location is great as you are close enough to walk to dinner and events close by. We can’t wait to visit again. A MUCH NEEDED RELAXING AND REFRESHING GETAWAY❤️

（由 Google 翻译）房间宽敞，设施齐全。公共区域宽敞。用餐区很棒。早餐很美味！电视操作有点困难。浴室很小。 （原文） Room was spacious and well appointed. Large common areas. Dining area is very nice. Breakfast was delicious! TV was difficult to operate. Bathroom is small.

（由 Google 翻译）装修精美！舒适！食物棒极了！Anton 是一位非常棒的主人。 如果您选择酒店而不是这次体验，那您就错过了。 （原文） Beautifully decorated! Comfortable! Food was wonderful!! Anton is a marvelous host. If you choose a hotel over this experience, you are missing out.

（由 Google 翻译）一家非常令人失望的住宿加早餐酒店。首先，我们抵达时没有人迎接我们——整栋楼空无一人。我们熟悉了环境后，在吧台上找到了房间钥匙。然而，他们却给了我们错误房间的钥匙——我们不得不打电话才找到。对于一个以热情好客为荣的地方来说，Anton 在第一天晚上竟然没有主动联系我们。我们第一次联系是在第二天早上吃早餐的时候。我们住在蓝草套房，发现房间里的设备和设施都很陈旧，毛巾也不太干净。第一天晚上和早上都没有热水。 总而言之，这是一次非常令人失望的住宿体验。我们不会推荐这家酒店。 （原文） A very disappointing bed & breakfast. Firstly there was no one there to greet us on arrival- the building was empty. Once we orientated ourselves we found the key to our room on the bar. However we were given a key to the wrong room - phone call required to sort out. For a location that prides itself in its hospitality Anton made no effort to make contact with us on the first evening. Our first contact was at breakfast the following morning. We stayed in the Bluegrass suite and found the fixtures and fittings very tired and were not sure how clean the towels were. Also no hot water on the first evening and morning. Overall a very disappointing stay. We would not recommend.

（由 Google 翻译）到处都有商店。步行距离。他们在市中心有一个三角公园。有桌子可供摆设或用餐。有树木遮荫。一个巨大的喷泉环绕着公园的一半。水和公园的噪音非常令人放松和平静。冬季，同一公园设有溜冰场，人们可以在那里滑冰。那里的孩子们总是有事可做。列克星敦以其马匹和城外美丽的风景而闻名。空气清新，确实打开了你的鼻窦。 （原文） Stores every where. Walking distance. They have triangle park right in middle of downtown. There are tables for setting or eating. Shaded by trees. A huge water fountian surrounds half of the park. The noise of the water and park is very relaxing and peaceful. In the winter time the same park has a ice skating ring where ppl can ice skate. There is always something to do with the kids down there. Lexington is well known for there horses and all around very beautiful scenery outside of town. The air is fresh smelling and really opens up your sinus.

（由 Google 翻译）他们的愿景是有效地改变像列克星敦这样独特的大都市区的景观，如果你可能会问……不？ （原文） Their vision is changing the landscape of an unique Metropolitan Area like Lexington effectively to me if you may ask...No?

（由 Google 翻译）非常专业的氛围和知识渊博的人。强烈推荐这个地方给任何寻找答案的人。我的妻子认为我们离开后还会有几个问题，但他没有留下任何石头！ （原文） Very professional atmosphere and extremely knowledgable. Highly recommend this place to anyone looking for answers. My wife and thought we would have several more questions once we left, but he left no stone uncovered!

（由 Google 翻译）列克星敦是漫步的好地方，观看人群总是一件有趣的事情 （原文） Lexington's great place to wander around people watching is always an interesting thing

（由 Google 翻译）这些人做得很好 （原文） These folks do great work

（由 Google 翻译）喜欢这个小镇......去蓝色巨人。 （原文） Love this town.....go Big Blue.

（由 Google 翻译）致力于这座城市的伟大人们。 （原文） Great folks who are committed to the city.

（由 Google 翻译）这地方真是个宝地，拥有美丽的花园和一片树林环绕的宁静休憩区。庄园内的历史建筑中，设有小型停车场、礼品店和咖啡馆。主屋似乎只有在参观期间才能进入。花园非常漂亮，维护得很好，有很多长椅可以坐下来欣赏庄园的美景。 （原文） This place is a real gem, with a beautiful garden and a peaceful area for relaxation amidst the trees. There’s a small parking lot, a gift shop, and a cafe all nestled in historic buildings on the estate. It seems like the main house is only accessible during tours. The garden was absolutely lovely and well-maintained, with plenty of benches to sit and enjoy the estate’s beauty.

（由 Google 翻译）真的很可爱的地方——但不是亨利·克莱的故居。他们接受AAA折扣和学生折扣。是他的儿子把房子拆了重建的。 导游花了20分钟，让我们站在入口处讲述历史。我建议他们把这段视频录下来给大家看，这样我们就不用站着听他们喋喋不休地讲了。我能听到团里其他人的谈话和闲聊，导游不明白，讲了7分钟就没意思了。每个房间里都有很棒的物品——但我看的不是历史频道的节目，而且因为空间太小，我甚至看不到上面提到的人的脸。如果有人要上厕所，必须有人陪同，我们团里有两个人在大约1个小时的时候需要上厕所：这意味着他们每次都要打电话。我们的导游有点过分热情，多次提到她“担心”参观过程中会有什么被破坏。 如果你需要电梯，这里没有，而且上下楼梯都很旧，有些地方有点陡。据说有些物品属于亨利，而且他们一直提到被奴役。历史照片很棒。很高兴我买到了折扣票。不过，折扣期间成人票价25美元，不值。场地很漂亮。 （原文） Really cute space- but NOT Henry Clay's home. They do take AAA discounts and student discounts for admission. It was his son who tore the house down and rebuilt it. The guide spent 20 minutes of us just standing in the entry way giving is history. I recommend they put that on video for folks to watch so we don't have to just stand as they take up time rambling on. I could hear others in the group talking and meandering and the guide doesn't get that talking gets old after about 7 minutes. Each room had neat stuff- but again this isn't a history Chanel show that I'm watching and because of the small space can't even see the faces of the folks mentioned. If someone has to use the restroom they have to be escorted through the house and we had 2 in our group that needed restrooms at about the 1 hour mark: which meant they had to call someone each time. Our guide was a little overzealous and mentioned numerous times she was "worried" something would be ruined on the tour. If you need an elevator there is not one and the steps in and out are old and somewhat steep in spots. Some items are said to belong to Henry, and they kept mentioning enslaved . A nice pics of history. Glad I got discount tickets. Not worth $25 adult price within a discount though. Grounds are lovely.

（由 Google 翻译）我们5月29日下午2点到4点左右去的。售票处的女士举止有点傲慢无礼，我们四个人事后也都证实了这一点。我觉得价格很贵（25美元）。除了AAA会员外，没有其他折扣。我们的导游太棒了！ （原文） We visited on 5/29 around 2-4p. Lady at ticket area was a bit snooty and curt in her demeanor as all four of us in our small group confirmed afterwards. Pricey IMO ($25). No discounts offered other than AAA members. Our tour guide was awesome!

（由 Google 翻译）很棒的旅行。我们的导游是一名志愿者，她显然热爱自己的工作。看得出来，她对亨利·克莱这位美国历史上重要的政治家感到非常自豪。她对克莱的生平和我们参观的文物都非常了解，让我感觉自己对克莱家族有了更多的了解。在列克星敦，这是一个很棒的停留地。花园美极了。我唯一想建议以后来参观的游客，就是查看一下行程安排。行程安排并不频繁，我等了大约一个小时才开始。 （原文） Wonderful tour. Our guide, a volunteer, clearly loved what she was doing. You could see that she was very proud of Henry Clay as an important statesman in the history of the United States. She was so full of knowledge about his life and the artifacts we were looking at, I left feeling like I knew a lot more about the Clay family. It was a great stop to make in Lexington. The gardens were absolutely gorgeous. The only thing I would suggest to future visitors, is to check the tour time schedule. They aren’t very often and I had to wait for about an hour to start my tour.

（由 Google 翻译）来这里品尝波本威士忌。当然，Commonwealth Bash 的食物和饮料在这里不算标准，但它确实是一个美丽的地方，有着悠久的历史。参天大树也很美，而且这里还是个不错的阴凉处。 （原文） Visited for a bourbon tasting. The food and drinks from The Commonwealth Bash are not standard here of course but it is a beautiful spot with a lot of history. The huge trees are beautiful too and it’s a nice shady area

（由 Google 翻译）我很享受参观阿什兰的亨利·克莱庄园。我们的导游让历史鲜活地展现在眼前，庄园本身也美不胜收，有很多值得细细品味的细节。之后，我在绿荫成荫的庭院里漫步——宁静的小路和参天大树让人流连忘返。工作人员友好，停车方便，绝对值得在列克星敦停留一趟。 （原文） Loved my visit to Ashland, The Henry Clay Estate. Our guide made the history feel alive, and the house itself is beautiful with tons of little details to notice. I strolled the shady grounds afterward—peaceful paths and giant trees made it easy to linger. Friendly staff, easy parking, and absolutely worth a stop in Lexington.

（由 Google 翻译）需要放大才能看到它们，但这是我第一次看到这么多木蜂。多么漂亮的设施和花园啊！ （原文） You have to zoom in to see them but it was the very first time I've seen so many carpenter bees. What a beautiful facility and garden!

（由 Google 翻译）这个公园一直是我的最爱之一，所以儿子第一次来真是太不可思议了。他在这里参加了一天的夏令营，玩得非常开心。公园美极了，野生动物和植物种类繁多。他很喜欢品尝野生黑莓。公园里有田野、森林和溪流。真是肯塔基州的一大美景。 为了保护环境，禁止携带宠物。 （原文） This park has always been one of my favorites, so it's crazy that it is my son's first time going. He attended camp here for a day and had the best time. The park is just so beautiful, teeming with wildlife and flora. He enjoyed sampling a few wild blackberries. There are fields, forest, and streams. Truly a beautiful slice of Kentucky. No pets allowed in order to protect the environment.

（由 Google 翻译）渡鸦溪自然保护区 (Raven Run Nature Sanctuary) 是列克星敦郊外的一颗瑰宝，它不仅为游客提供了一个回归自然的宁静休憩之所，更深刻地提醒着人们环境保护的重要性。保护区内的步道维护良好，标识清晰，适合各种水平的游客，蜿蜒穿过茂密的森林、草地，并沿着风景秀丽的肯塔基河蜿蜒而行。这里视野开阔，景色迷人，值得一游——尤其是在日落时分。渡鸦溪自然保护区的特别之处在于它致力于保护本土野生动物和自然栖息地。自然中心提供教育性展览和项目，激发儿童和成人关爱环境。您随处都能感受到这里致力于保护土地生态完整性的决心。无论您是想观鸟、徒步旅行，还是简单地放松身心，渡鸦溪都能激发您对自然世界的深切感激。它不仅仅是一个公园，更是真正意义上的自然保护区。对于任何珍视自然和注重环保休闲的游客来说，这里都是不容错过的景点。 （原文） Raven Run Nature Sanctuary is a true gem just outside Lexington, offering a peaceful retreat into nature and a powerful reminder of the importance of environmental conservation. The trails are well-maintained, clearly marked, and suited for all skill levels, winding through lush forests, meadows, and along a beautiful section of the Kentucky River. The overlook is stunning and worth the hike—especially at sunset. What makes this place special is its commitment to protecting native wildlife and natural habitats. The nature center offers educational displays and programs that inspire both kids and adults to care for the environment. You can sense the dedication to preserving the land’s ecological integrity at every turn. Whether you’re birdwatching, hiking, or simply unwinding, Raven Run encourages a deep appreciation for the natural world. It’s not just a park—it’s a sanctuary in the truest sense. A must-visit for anyone who values nature and responsible recreation.

（由 Google 翻译）这个地方太棒了。有很多很棒的步道。美丽、安静、祥和。这里维护得非常好，地图也很容易找到。 查看他们的脸书页面或游客中心，获取活动安排。 （原文） This place is awesome. A ton of great trails. Beautiful, quiet, serene. The place is super well taken care of and the maps are easy to real. Check out their FB page or the visitor center to get a schedule of events.

（由 Google 翻译）周五我去了乌鸦跑（Ravens Run），这是很久以来我第一次去。因为时间不多，我决定走一条短一点的步道，但这绝对值得。那里的步道非常棒，放点音乐，在步道上走一会儿感觉很棒。我觉得乌鸦跑最棒的地方在于它拥有众多步道，而且每条步道都各有特色。有些步道很长很难走，而有些则短一些，容易得多。我最喜欢这里的另一个原因是它非常宁静。能够漫步在步道上，欣赏美丽的景色，聆听大自然的声音，绝对值得。我强烈推荐每个人都来这里看看。 （原文） I went to ravens run on Friday for the first time in a while. I decided to do one of the shorter trails since I didn’t have very much time, but it was definitely still worth it. The trails are very nice there, and it felt good to be able to throw on some music and just walk on the trails for a bit. I think the best thing about Ravens Run is the number of trails they have, and how they are all different from each other. Some of the trails are a lot longer and harder, and the other ones are shorter and a lot easier. Another one of my favorite things about this place is how peaceful it is. Being able to walk on the trails and see all of the gorgeous views and hear the sounds of nature is definitely worth it. I highly recommend that everyone visits here.

（由 Google 翻译）自然中心很小，但工作人员非常乐于助人，提供了路线图。我们走的路线维护得很好，但仍然非常自然。孩子们可以轻松散步。不适合婴儿车。强烈推荐，真的很棒的地方。 （原文） The nature center was small but the lady working was very helpful with the trail maps. The trails we walked were well kept but still very natural. Easy walks for kids. Not good for strollers. Highly recommend though, really nice place.

（由 Google 翻译）人不多，景色优美！我们徒步了大约6英里，几乎没碰到什么人，尽管停车场已经满了。 他们有很多不同长度的步道，而且每条步道都是环状的，所以你不会迷路。 （原文） Not too crowded, and very gorgeous! We hiked about 6 miles and barely ran into anybody, even though the parking lot was completely full. They have many different trails with different lengths, and everything loops around, so you can't get too lost.

（由 Google 翻译）渡鸦溪自然保护区 (Raven Run Nature Sanctuary) 绝对是列克星敦的瑰宝，但我还是要提醒你，一定要做好徒步的准备。这里的步道维护得很好；然而，坡度陡峭，地形不平坦，如果准备不充分，无论是小孩还是老年人，都会比较吃力。不过，如果你真的去了，你会发现每条步道都非常美丽，而且种类繁多。我强烈推荐通往肯塔基河观景台的步道，因为那里的景色绝对令人叹为观止。如果你足够幸运，在暴风雨过后去那里，你甚至可能有机会看到瀑布，但不幸的是，如果是比较干燥的一周，可能就不会有水流了。我去的时候大约是中午，停车位还很充足，步道上也没看到其他人。我还去了游客中心，那里的人非常乐于助人，给了我和我朋友很棒的步道推荐。总的来说，如果您正在寻找一系列更刺激的路线，我建议您尝试一下 Raven Run。 （原文） Raven Run Nature Sanctuary is an absolute gem in Lexington, but I will warn you to be ready to actually hike. The trails are well maintained; however, there are steep inclines along with uneven terrain making it harder for young kids or older individuals if they aren’t properly prepared. However, if you do go, all the trails are absolutely beautiful and there is a ton of variety, I highly recommend the trails that end up at the Kentucky River overlook because the view is absolutely stunning. However, if you are lucky enough to go there right after a big storm you might even be lucky enough to see their waterfalls, but unfortunately if it was a drier week there likely wouldn’t be any water flow. When I went, I got there around the middle of the day and there was still plenty of parking and I didn’t see anyone else on the trails, I also went into the visitor's center and the people in there were extremely helpful and gave my friend and I amazing recommendations for a trail to go on. Overall, if you are looking for a more intense set of trails, I recommend checking out Raven Run.

（由 Google 翻译）参加了学校辅导员的巴士之旅，参观了这所大学。我对莱克星顿不太熟悉，因为我有个朋友住在这里。我们的主人很友好，做了一次内容丰富的介绍；他们还为我们提供了DV8厨房的美味午餐。我们进行了一次温暖的参观🥵，在我看来，校园里没有什么赏心悦目的地方，至少从外面看是这样。这是一所规模庞大的公立研究型大学；本科生和研究生大概有3.6万人！！🤯 （原文） Visited this college campus on a school counselor bus tour. I’m only a little familiar with Lexington as I have a friend who lives here. Our hosts were friendly & gave an informative presentation; they also provided us with a delightful lunch from DV8 Kitchen. We went on a toasty tour 🥵 & in my opinion, there wasn’t anything aesthetically pleasing about the campus, from the outside anyway. Huge public research university; undergrad & grad students it’s like 36,000 folks!! 🤯

（由 Google 翻译）学校竭尽所能地榨取学生（基本上是他们的父母）的钱。餐食套餐的设计初衷就是让宿舍住户承担尽可能多的费用。他们为住在校外的学生提供的餐食计划比住在校内的学生提供的计划更好、更便宜。校外学生每学期可获得175份随时可用的餐食，价格为1600美元；而住在宿舍的学生则只能获得每周10份餐食，持续16周（共160份），价格为2050美元，而且这些餐食如果每周未使用就会过期。这只是他们掠夺性做法的一个例子。 他们深谙如何从家长那里榨取钱财之道，同时告诉家长，他们不能和家长谈论孩子的情况，所有关于更改或信息等的要求都需要孩子自己提出。他们利用这些尚未成年的孩子，因为他们知道孩子们基本上不懂事，通常不会主动履行承诺。 （原文） The school does everything they can to cost the students (basically their parents) as much money as possible. The meal packages are designed to cost dorm residents the maximum possible. They offer meal plans to students living off campus that are better and cheaper than plans available to students living on campus. 175 anytime meals that don't expire for $1600 per semester for off campus, compared to 10 meals per week for 16 weeks (160 meals total) for $2050 to students living in a dorm, and the meals expire at the end of every week if not used. This is just one example of their predatory practices. They know every angle on how to extract money from the parents, while telling the parents they cannot talk to them about their child, and the child needs to make all requests for changes or information etc. They take advantage of barely adults because they know basically kids don't know any better and usually do not follow through on things.

（由 Google 翻译）人们热爱家乡的人民，他们为生活和国家奉献一切 （原文） The people are loving down home sothern folks who give their all for life and country

（由 Google 翻译）英国儿科医院太棒了！我女儿需要紧急手术，所以我们被转到了这里。这里的医生和护士绝对是我在医院里见过的最好的。相信我，我这辈子去过很多不同的医院，待的时间可不少。她的手术医生和术后恢复医生以及护士都非常和蔼可亲，而且医术精湛，待人亲切。强烈推荐，尤其是对于您珍贵的小宝贝们。作为父母，看着孩子受苦已经够让人焦虑和痛苦了，如果能遇到对病人及其父母/家人都如此友善和耐心的医生和护士，那真是天壤之别。他们对我孩子的照顾也令人赞叹！他们密切关注着她的各项生命体征，疼痛管理也做得非常出色。再次强调，我强烈推荐这家医院和他们优秀的医护人员！ 衷心感谢你们照顾我的孩子！❤️ （原文） UK Pediatrics was amazing! My daughter needed emergency surgery, so we were transferred here and they were absolutely the best doctors and nurses I've ever seen in a hospital. And believe me, I've spent a LOT of te in many different hospitals in my life. Her surgical and recovery doctors and nurses were so kind and had impeccable bedside manners. HIGHLY RECOMMEND, especially for your precious little ones. It's already stressful and painful as a parent to see your child suffering, it makes a world of difference to have doctors and nurses with kind and patient attitudes towards their patients and their parents/families. Also, the care they took with my child was amazing!! They stayed on top of her vitals and pain management wonderfully. Again, HIGHLY RECOMMEND this hospital and their amazing staff! Thank you from the bottom of my heart for taking care of my child! ❤️

（由 Google 翻译）今天我女儿所在的高中组织了一次去肯塔基大学的实地考察。她对那里的艺术系印象深刻，赞不绝口。她制作了一个铝铸件，但当她要返回120英里外的高中时，作品还没准备好。校方说让她当天晚些时候再来取，作品就能做好了。她让我回家路上顺便去看看。我到的时候有点晚了，发现大楼已经锁上了。这时，系主任露丝·亚当斯（Ruth Adams）正好在回家的路上，从大楼里走了出来。我向她说明了情况，以及回来的路途有多远，还有我女儿对艺术系的印象有多深刻。露丝非常理解我们的困境，她停下脚步，立即开始帮助我们。她打电话给一位正在回家路上的优秀员工，让他掉头回来帮我们取回女儿的作品。我告诉她，她不必跑这么远来帮忙。我很遗憾我们的小事耽误了两个人的周末。露丝和文尼（Vinny）真是太热心、太专业了。英国艺术系应该为系主任露丝·亚当斯和同事维尼在最高水平的赛事中代表英国而感到自豪。我会向所有人推荐像他们这样，即使是微不足道的求助请求也能得到如此细致周到、高雅专业的服务。他们是人们渴望却鲜少得到的卓越服务的典范。每个人都应该去英国。谢谢。 （原文） My daughter had a field trip from her high school to UK today. She was blown away at the art department. Very impressive. She made an aluminum casting and it was not ready for her to take home when it was time to leave back to High School 120 miles away. They said to come back at the end of the day and it would be ready. She asked me to stop by on my way home. I arrived a little late and found the building locked up. Then a department head Ruth Adams came out of the building on her way home. I explained our situation and how far it was to come back and how impressive my daughter found her program. Ruth was very sympathetic to our problem. She stopped from going home and immediately began to help us. After she called one of her amazing Staff members who was already on the road home and asked him to turn around and come back to help us retrieve my daughters art. I told her that she did not need to go so far to help us. I hate that our issue delayed two people from starting their weekend later in the night. Ruth and Vinny could not have been more helpful and professional. The UK art department should be proud that their department head Ruth Adams and Co worker Vinny were representing UK at the highest level. I would recommend any institution that handles a trivial request for help with so much care and class. They are the best examples of exemplary service that people desire but rarely achieve. Everyone should go to UK. Thank you.

（由 Google 翻译）从代客泊车员到医生，所有员工都非常出色——专业水准一流。诊所位置便利，指示清晰，地图准确，而且拥有肯塔基州最好的医生。为了最好的，即使驱车前往也绝对值得。 （原文） Incredible staff, from valets to doctors-professional top to bottom. Easy to find, clear directions, accurate maps, and hands down the best doctors in Kentucky. Always worth the drive, for the best.

（由 Google 翻译）11月8日那天，很多人来参加《指环王》交响乐音乐会。现场没有任何取消通知。两周前只发了一封邮件，而且退款申请时间非常短。现场也没有人可以提供帮助。大家只能在楼里闲逛，直到有人翻看邮件才找到取消通知。网站上也没有任何相关信息。沟通简直糟糕透顶。我们可是从两个多小时车程外赶来的。 （原文） So many people showed up for the LOTR orchestra event on Nov 8. There were no signs up about the cancelation. Only one email sent two weeks ago about it and that was a very small window in order to request a refund. Nobody on site for help. People just wandered the building until somebody dug through their emails. Nothing on the website. Absolutely terrible communication. We came from over two hours away.

交通方便，隔音效果非常差，很吵。房门有问题，房卡打不开，很糟糕的酒店。

（由 Google 翻译）我超爱这里的泳池，尤其对于酒店来说，它特别大，热水浴缸​​也特别大（想想三个大热水浴缸挤在一个超大区域）。舒适、干净，夜间安全。游戏室宽敞漂亮，配有篮球场；酒吧也很棒；欧陆式早餐丰盛美味，选择丰富；桑拿房也特别大；健身房也比大多数酒店都大。地理位置绝佳。一定会再来的！ 给服务打三星，因为没有电视遥控器，工作人员也忘了带。 （原文） Love the pool as it was extra large for a hotel especially and the hot tub was extra large (think 3 large hot tubs in 1 extra large area). Comfortable, very clean, safe area at night. Nice and large game room w basketball court, nice bar, great and large continental breakfast w lots of options, sauna was extra large, workout room was larger than most hotels too. Located in a perfect area. Will definitely be back! Gavev3 stars for service due to not having a remote for TV and staff forgot to bring it.

（由 Google 翻译）我给这家酒店低评分的唯一原因是早餐开始得有点晚，早上6:30才开始，这意味着我得赶着在7:30之前到达目的地。我发现，在门口排队等候早餐的人不止我一个。早餐不错。房间很干净，我住的时候也很安静。我感觉很安全也很舒服。后面的停车场需要改进一下。停车位的线很难看清。我打算下次再住这家酒店。 （原文） The only reason I would rate this low is because breakfast starts a bit late at 6:30 a.m. which means I'm really rushing to get where I need to be by 7:30. I noticed that I was not the only one waiting by the door for the breakfast line to open. The breakfast is good. The rooms were clean, and when I was there, it was very quiet. I felt very safe and comfortable being there. The back parking lot needs some attention. The lines for the parking spots are difficult to see. I plan to stay at this hotel again.

（由 Google 翻译）差不多一年前，作为Scarefest活动的一部分，我预订了一个房间。开车一个半小时终于到了入住的日子。我们10点半走进去，想办理入住，却被告知房间还没准备好。保证下午4点就能准备好。然而，作为Scarefest的VIP会员，我们预订的房间正好在大会开始的时候。我再也不会选择这家酒店的VIP体验了。如果能退钱的话，我真想直接取消预订。 （原文） Reserved a room almost a year ago as part of the Scarefest event. The day finally comes to check in after driving an hour and half to get there. Walk in at 10:30 and try to check in only to be told that our room is not quite ready yet. It will be guaranteed to be ready at 4pm. However being part of the VIP for Scarefest that is right when the convention starts. I will never choose the VIP experience at this hotel again. I have half a mind to just cancel my reservation if I was able to get my money back.

（由 Google 翻译）地理位置优越，出行便捷。深夜入住手续办理顺利，没有麻烦，在漫长的一天旅行之后，我非常感激这一点。带瀑布的热水浴缸/按摩浴缸令人放松，宽敞的泳池区非常适合放松身心。 房间本身很普通，电视无法使用，灯光昏暗，但短期入住还可以接受。 （原文） its great location, which made getting around easy and convenient. Late-night check-in was smooth and hassle-free, which I really appreciated after a long day of travel. hot tub/jacuzzi with waterfalls was a relaxing touch, and the large pool area was perfect for unwinding. The room itself was average, TV wasn’t functional, poor lighting, it is ok for a short stay.

（由 Google 翻译）我们第一个房间霉味很重，电话线甚至连个挂在墙上的都没有！他们很贴心地给我们安排了一间更好的房间，但整个地方给人的感觉更像是一家廉价汽车旅馆，而不是我们在网上描述的那种好酒店。第二天早上，人行道上甚至还躺着一个用过的注射器和一些吸毒用具！我们再也不会住这里了。 （原文） Our first room smelled strongly of mold and the phone didn't even have a cord to be attached to the wall! We were very nicely given a better room, but the feel of the whole place is much more like a low budget motel than the price we paid for the nice hotel it's portrayed as online. There was even a used syringe and drug paraphernalia lying on the sidewalk next morning! Never again will we stay here.

（由 Google 翻译）虽然谷歌上的路线指引很准确，但酒店缺乏安保措施，保障客人的安全。热水浴缸/桑拿/泳池区域无人看管，青少年霸占了这些区域，玩得不亦乐乎，但别忘了，他们还玩得不亦乐乎，损害了其他客人的利益。房间和酒店整体一样，都散发着难闻的气味。我以后不会再来了。 （原文） While the directions per Google were spot on, hotel was lacking in security and safety of guests. There was no supervision of hot tub/sauna/pool area and teenagers were taking over these areas and splashing mind you having fun at the other guests expense. Rooms smelled as did hotel in general. I will not be back.

（由 Google 翻译）我们从钢铁厂步道起点开始。这段旅程很美好，直到我们到达英里制造者2，然后我们到达了镇上一个不太好的地方，很多人都少了，明显的小路结束了，有零个标记，有一次我们在“自行车道”上骑行。 “但问题是这里大部分都停满了汽车。所以沿着小路走，但在标记 2 处掉头。顺便说一句，我们从未见过标记 1。 （原文） We started at the Iron Works trail head. The ride was beautiful until we got to mile maker 2, then we were in a not so nice part of town many home less and the obvious trail ended and there was ZERO markers and at one point we rode on the road in a "Bike lane" but the problem with that was it was mostly filled with parked cars. So take the trail but turn around at marker 2. BTW we never saw marker 1.

（由 Google 翻译）穿过一些农田的自行车道不错，但在城市附近就不那么好了。 （原文） Nice bike path through some farmland, not as nice near the city though.

（由 Google 翻译）我上次来的时候了解到了遗产步道（Legacy Trail），所以决定下次来镇上的时候去看看。 下次来镇上的时候，我直接穿上跑鞋，沿着步道跑了起来。步道铺设得非常漂亮，也很干净。它穿过绿地和城市空间，有很多有趣的地方可以欣赏。步道上还有其他步行者、跑步者和骑行者，但并不拥挤。我最终跑了大约6英里，甚至都没有注意到，因为步道充满活力，沿途充满了有趣的事物和景点。 注意：如果您在周一、周三和周五向南走到步道的最南端，您可能会遇到一大群无家可归的人坐在步道旁。别担心，他们正在食物链食物银行（Foodchain food bank）等待免费餐食。 （原文） I learned about the Legacy Trail on a previous visit and decided to check it out next time I was in town. The next time I was in town I just put my running shoes on and took off running on the trail. The path was very nicely paved and clean. It went through green spaces and city spaces with lots of interesting things to look at. There were other walkers, runners, and bikers on the trail, but not overly crowded. I ended up running approximately 6 miles without even noticing it because the trail was so dynamic with interesting things and places along the way. NOTE: If you go south to the southern most end of the trail on Mon, Wed, and Fri, you might encounter a large group of homeless people sitting by the trail. Don't be alarmed, they are waiting for free meals at the Foodchain food bank.

（由 Google 翻译）我在列克星敦最喜欢的自行车道。从赛马公园或伯里亚路足球场出发，如果您愿意，可以前往列克星敦市中心（那一端有点粗略，标记也很差）。 人烟稀少，海拔变化容易，景色多变。 度过健康几个小时的好方法！ 🚴‍♂️🚵‍♀️ （原文） My favorite biking path in Lexington. Start at the Horse Park or Berea Roads Soccer fields, and make your way into downtown Lexington if you want (a little sketchy on that end, and poorly marked). Rarely crowded, easy elevation changes, a bit of variety in the scenery. Great way to spend a couple healthy hours! 🚴‍♂️ 🚵‍♀️

（由 Google 翻译）在列克星敦不间断地骑自行车的最佳地点，无需担心何时必须使用高速公路或限速较大的道路 （原文） Best place to go cycling uninterrupted in Lexington without worrying about when you will have to use a highway or larger road with high speed limits

（由 Google 翻译）很棒的自行车道、步行道，但是当距离列克星敦市中心 1 英里以内时，它就变得非常值得怀疑。 我感到不安全、不舒服，所以我决定转身。 （原文） Wonderful bike, walking trail, however when within 1 mile of downtown Lexington it gets really questionable. I felt unsafe, uncomfortable and I decided to turn around.

（由 Google 翻译）如此美丽。强烈推荐。 （原文） So beautiful. Highly recommend.

（由 Google 翻译）很棒的公园，水区和游乐场分开，中间有卫生间。太棒了！ （原文） Excellent park, water is split from the playground with bathrooms in the middle. It's awesome!

（由 Google 翻译）造型新颖、结构独特、间距合理、园区品质高。防溅垫是一样的，非常好。距离列克星敦的任何地方都不是很远，而且比其他一些地方要少得多。想去看看更多的公园土地，看起来广阔而令人敬畏 （原文） New models, unique structures, well-spaced, high-quality park. The splash pad is the same, really nice. Not terribly far from anywhere in Lexington, and quite a bit less crowded than some of the others. Would like to check out more of the park lands, seems expansive and awesome

（由 Google 翻译）孩子们玩耍的好地方。有酷炫的戏水池、滑梯、秋千等等。还有很多家长可以坐的长椅。 （原文） Great place for children to play. Cool splash pad, slides, swings and more. Lots of benches for parents.

（由 Google 翻译）很棒的公园，适合举办活动！在这里举办了一场精彩的生日派对！ （原文） Great park to host your events! Had a wonderful birthday party here!

（由 Google 翻译）对于小孩子甚至大孩子来说都非常有趣！这里有一个很大的游乐场，有很多可以娱乐你的家人的东西，玩完之后你可以直接走到戏水公园。我建议带上冷藏箱和防晒霜，尽情享受一天！非常有趣，而且是免费的！ （原文） So much fun for the little ones and even the older kids too! There's a big playground with lots to entertain your family and after they're nice and hot, you can walk right over to the splash park. I recommend packing a cooler and sunscreen and make a day of it! A lot of fun and it's FREE!

（由 Google 翻译）这么多的空间！广阔的田野，大型独特的游乐场。飞溅区。漂亮的大卫生间。举办风筝节等活动的好地方，这就是我们今天去的。几个带顶棚的亭子。等天气暖和了我们就得回来玩水了。喜欢这个公园！ （原文） SO MUCH SPACE! Huge fields, large unique fun playground. Splash area. Nice large restrooms. Great spot for events such as the Kite Festival, which is what we went to today. Several covered pavilions. We will have to come back when it is warmer to play in the water. Love this park!

（由 Google 翻译）喜欢这美丽的空间、树木和草地。只希望你能让你的狗在围栏区域旁边的公园里自由奔跑。他们有骑马活动，所以我理解。 （原文） Love the beautiful space and the trees and grass. ONLY wish you could let your dogs run free at the park beside the fenced-in area. They have horseback riding so I understand.

（由 Google 翻译）1980年建成的哈格德庭院，景色优美。红色的大门对退伍军人非常友好。我推荐我所有的朋友和家人也来这里……我们太喜欢这里了。经理非常棒，他们就像家人一样，客房服务员对顾客也非常友好和善。柜台后面的接待员非常真诚，对每一位顾客都非常尊重，他们会告诉你所有你需要知道的事情……最棒的是这家红屋顶旅馆周围的自然环境，绿意盎然💚我推荐大家也来这里…… （原文） This is a very beautiful place here on 1980 haggard court. Here at the red door in there very friendly towards Veterans of War.. I advised all my friends and family too come here ... We love it here the manger is very awesome they are like family here the housekeepers are very friendly and kind towards the customers. The receptionist that works behind the counter is very truthful and very respectful towards everyone that comes in they will tell you everything you need too know... The best thing about everything is the natural habitat that is around the red roof inn it is so green 💚 I advise anyone too come here ...

（由 Google 翻译）可怕的经历！无论如何都别来这里。如果你能负担得起其他地方的住宿，那就住这里吧。我晚上9点到达，预订了7月10日的4晚住宿。他们给了我房间钥匙，当我去开门的时候——惊喜！一个女人打开了门，发现她和一个男人在里面。房间里很热，气味难闻，而且两人都在吸烟。我大吃一惊，立刻转身下楼，开车绕回大堂。我刚坐下，那个女人就从阳台上出来，开始对我大喊大叫，好像我拿了她以为是她房间的钥匙是我的错似的。 唯一值得庆幸的是，前台的女士很友善，并向我道歉，立即给我全额退款。那次经历之后，我对这家酒店的任何住宿都毫无兴趣（作为一个独自旅行的女性，周围的其他人也让我感到有点不安）。所以我被留在了一个新的城市，不得不在接下来的四个晚上另找住处。谢谢Red Roof。 （原文） Horrifying experience. Avoid this place at all costs. If you can afford to stay anywhere else - DO IT. I arrived at 9pm for a pre-booked 4 night stay on July 10th. I was given my room key and when I went to open to door - SURPRISE! A woman opened the door and she was in there with a man. The room was HOT, smelled awful, and both were smoking. I was shocked and immediately turned to walk back down the stairs and got in my car to drive back around to the lobby. As I sat in my car the woman came out on the balcony and started yelling down at me, as though it was somehow my fault that I had been given a key to the room she thought was hers. The one silver lining is that the lady at the front desk was kind and apologetic, and gave me a full refund immediately. After that experience, I had zero interest in staying anywhere on the property (and some of the other folks around made me feel a bit uneasy as well, as a female traveling solo). So I was left in a new city having to find somewhere else to stay for the next 4 nights. Thanks Red Roof.

（由 Google 翻译）蟑螂！蟑螂！蟑螂！！！前台那位女士服务态度非常好。但是进了房间之后发现床非常不平整，凹凸不平。房间里也没有微波炉。半夜我被一只掉到脸上的蟑螂吵醒了。打开灯一看，墙上至少有15只蟑螂在爬来爬去。简直太糟糕了！！！ （原文） ROACHES ROACHES ROACHES!!! Lady at front was phenomenal. But upon getting into room bed was extremely uneven and lumpy. No microwave anywhere. I was awakened in the middle of the night to a roach falling on my face. Turning on the light and there were atleast 15 on walls moving about. Absolutly awful!!!

（由 Google 翻译）住了一晚，后悔莫及。空调出风口和房间其他地方都长满了黑霉。床单看似干净，但其实沾满了污渍。床边靠近浴室的“地毯”上沾满了陈年尿液。虽然看不到（也闻不到，因为房间里喷了空气清新剂），但我一踏进去就发现了。要么是狗尿，要么是浴室的污水漏了。浴帘根本挡不住浴缸里的水，浴室的地板都湿透了。这解释了为什么“木质”乙烯基地板摸起来那么黏。我敢打赌，它下面肯定有霉点。 （原文） Stayed for one night and deeply regretted it. The AC vents and other parts of the room are covered in black mold. The sheets seemed clean but they were stained. The “carpet” on the side of the bed closest to the bathroom was soaked with old urine. You couldn’t see it (couldn’t smell it either because the room was doused with air fresheners) but I found out when I stepped in it. It was either dog urine or the sewage from the bathroom was leaking. The shower curtain didn’t keep any water in the tub and the bathroom floor got soaked. Which explains why the “wood” vinyl was so sticky to the touch. I bet there is mold underneath it.

（由 Google 翻译）优点： - 员工友善 - 床很舒服 - 热水淋浴 - 空调和暖气都很好用 缺点： - 房间很脏 - 空调里有霉菌 - 没有浴帘 - 床头柜里好像有干涸的呕吐物 - 价格上涨 - 电视节目选择减少 说实话，我已经住过好几家红屋顶酒店了，所以期望值不高。但是价格上涨了，却没有相应的改善，这真的很令人失望。 （原文） Pros: -friendly staff -beds were actually comfortable -HOT shower -AC and heat worked well Cons: -room was dirty -mold visibile in the AC -no shower curtain -look liked dried vomit in the nightstand -raised the prices -less TV channel options Tbh ive stayed at a few red roofs by now. Ny expectations are low. But its a shame the price has gone up and there is not anything to show for it.

（由 Google 翻译）如果可以的话我会给零星。。。这个地方彻底走下坡路了，工作人员一点也不热情，这话出自一个在客户服务行业工作多年的人之口。我们住进第一个房间时，毯子上有污渍和烧孔，房间里有股难闻的气味。。。我们要求换到另一个房间，因为太晚了，我们很累，当我昨晚向前台反映此事时，他只告诉我他会记录下来。。。。换到另一个房间时，房间里有烧孔和四氢大麻酚残留物。 ... （原文） Would give a zero stars if I could.. this place has completely went down hill staff just didn't see welcoming and that's coming from someone who has worked in the customer service industry for years. When we got in our first room there was stains and burn holes on the blanket the room had a bad smell.. asked to switch to another room because it was so late we were tired and when I reported it to the front desk person last night all he told me was he would make note. Moved to another room with burn holes and residue of thc .. from whomever stayed before imagine having to brush your teeth by using the shower because the sink dont work .. dead bugs in the lights tvs are so outdated..

（由 Google 翻译）我们以为一切都很好，直到我睡觉前走进浴室，发现地板上到处都是蟑螂！ 所以晚上11点45分，我收拾好孩子们，开车4个小时回家。 前台女士说她不能退款。千万别住这里！ （原文） We thought everything was great until I walked into the bathroom before bed, ROACHES all over the floor! So at 1145pm I packed my kids up and drove 4 hours home. Lady at front desk said she could not give a refund. DO NOT STAY HERE!

（由 Google 翻译）我已经好几年没住过贝斯特韦斯特酒店了。看到这家酒店，我决定试试。酒店里的顶级设施都很棒，床单也很新。装潢很现代。有些装修看起来很廉价，但看起来不错。我很感激酒店是无烟酒店，我闻不到任何烟味，也没有闻到臭鼬草的味道。早餐很新鲜，热腾腾，量很足。酒店干净舒适。我还会再来住的。 （原文） I haven’t stayed at a Best Western in years. I saw this hotel and took a chance. The best are great, linen was fresh. The decor is modern. Some of the finishes are superficially cheap quality but look good. I appreciate the building is smoke free and I didn’t get a whiff of any smoke anywhere and no stinky skunk weed either. Breakfast in the morning was hot, fresh and plenty. Hotel is clean and comfortable. I would stay here again.

（由 Google 翻译）外表是会骗人的，鲜艳的颜色只会让人分心。看起来不错，但仅此而已。停车场里有针头。前台服务员不太友好，床很糟糕，枕头也很糟糕。床上没有真正的被子，只有两张床单和一条毛茸茸的毯子，毯子上沾满了别人的头发。浴室门一直开着（谷仓门式），淋浴门也一直开着。门整晚都砰地关着，灯光从门底下照进来。床边最亮的钟无法移动，会将明亮的蓝光直射到你的脸上。早餐的味道至少可以说很难闻。我们甚至不难取悦别人，却发现这里没什么好吃的。 （原文） Looks can be deceiving, the bright colors are only a distraction. Looked nice, but that's it. Needles in the parking lot. Desk clerks were less than friendly, beds were AWFUL, pillows were AWFUL. Bed didn't have a real comforter just 2 sheets and a fuzzy blanket in between that was COVERED in someone else's hair. Bathroom door kept opening (barn door style) and shower door kept opening. Doors slammed ALL night long and light comes under the door. The brightest clock directly by the bed that cannot be moved and will blast bright blue light directly into your face. Breakfast smelled unappealing to say the least. We aren't even hard to please people and found nothing good here.

（由 Google 翻译）和朋友一起庆祝生日。前台的Tara是我们上次入住时遇到的。她真的超级棒！非常热情好客。房间很大，非常干净——这是一家新酒店。早餐比一般的酒店早餐要好，但不要等到早餐结束！尽量在早上8点前去。停车安全。地理位置优越，靠近格里芬门和肯塔基赛马公园。 （原文） Met a friend to celebrate their birthday. Tara at the front desk, we met our last stay. She is absolutely super! So welcoming. The rooms are large, very clean--- this is a newer hotel. The breakfast is better than average hotel breakfast but don't wait till before it stops! Try to go by 8am. Safe parking. Convenient location to Griffin Gate, Kentucky Horse Park .

（由 Google 翻译）性价比不错的酒店。房间现代又干净。虽然没什么特别的，但价格合理，是个不错的休息场所。停车场有点狭窄，但位置便利。床头柜上的吊灯特别低，有点奇怪。 （原文） Nice hotel for the money. Modern and clean rooms. Nothing fancy, but a nice place to get since rest at a reasonable price. Parking lot is a bit cramped, location is convenient. Weird, extra low hanging lamps on bed stand.

（由 Google 翻译）由于评价很高，我们在去加特林堡的路上在这里住了一晚。 附近有很多餐厅和购物场所，而且就在高速公路边上。房间干净舒适，前台工作人员乐于助人，满足了我们的每一个要求。 （原文） We stopped over night on the way to Gatlinburg since it was highly rated. Had lots of restaurants & shopping locations close by & it was right off the highway too. The room was clean & comfortable & the front desk staff was helpful with every request.

（由 Google 翻译）太可爱了！如果你计划参观几家酿酒厂，这里绝对是个绝佳的住宿选择！Buffalo Trace 就在附近！而且，早餐包含在房费里，而且很美味！这里的风格和绘画都很有趣。我太喜欢了！舒适、干净、地理位置优越、服务一流！ （原文） SO CUTE! This is a great place to stay if you plan on visiting a few distilleries! Buffalo Trace is very close! Also, the breakfast is included and it is good! The place is so interesting because of the style, the paintings. I loved it! Comfortable, clean, excellent location, great service!

（由 Google 翻译）房间不错，食物也不错，但是我把衣服落在房间里了，我打电话给他们，她说会检查一下再给我回电话。但她一直没回电话，所以我打电话给他们，前台说他们已经和客房服务部确认过了，什么也没发现，简直是无耻的谎言！我们再也不会住那里了，因为我知道他们把衣服拿走了。如果非要偷东西，那你就没资格摆弄别人的私人物品！再也不来了！ （原文） Room was nice food good however I left some clothes in room I called them she said she would check and call me back. She never did so I called them and the receptionist said they checked with housekeeping and they found nothing which was a brazen lie! We will never stay there again because I know they took them. If you have to steal then you have no business working around people's personal stuff! Never again!

（由 Google 翻译）千万别相信你在这里的预订！我们提前一个月预订了房间，到达列克星敦北万怡酒店时，却被告知由于“超额预订”，房间已无法预订。同样，我们提前一个月预订了。我们选择这家万豪酒店，正是因为酒店列出的设施。事先没有任何通知说房间已无法预订，所以我们真的束手无策，因为直到走到柜台前，我们才知道他们把我们已付款的房间给了别人。他们告诉我们，他们已经为我们预订了隔壁的一家姐妹酒店（是长期住宿，我故意没预订），而且他们会“负责我们的住宿”。我的伴侣特意询问了经理和另一位服务员，问他们是否要支付/退还房费（虽然他们的措辞不是很明确，但我们的要求很清楚），两位服务员都回答是的。我们询问另一家酒店是否提供同样的设施，他们说没有。我一眼就看出另一家长期住所根本不符合我的要求，也不是我预订的。此外，整晚都有可怕的嘎吱嘎吱的噪音，让我们根本睡不着。我拍了个视频，记录了当时的声音。楼上的人吵得要命，什么声音都能听见。我们不得不在凌晨4点打电话要求他们安静下来，但什么也没改变。 我打电话要求酒店退款时，经理说她不是说要退款，而是说不会让我们支付他们安排给我们的另一间房的费用。当然不会！我们为什么要付两间房的钱，这又不是我们的错（或者说无论如何）？她说她没办法提前联系我们，让我们知道他们把我们的房间给了我们，虽然我们有邮箱，她在电话里也承认了这一点。即使没有把我们的房间给了我们，而且我们已经提前一个月付了款，我们住的酒店体验还是很糟糕，而且酒店还告诉我们可以退款，但她在电话里回避了这个问题。我至少要求积分，因为我相信这对万豪这样一家大公司来说没什么坏处，但她只是说可以给我Bonvoy积分。如果我因为糟糕的客户服务和酒店体验得不到退款或积分，我就不会再住万豪了，所以积分其实没必要。 （原文） DON'T TRUST YOUR RESERVATION HERE! We reserved a room a month in advance, and arrived at the Marriott Courtyard North in Lexington, at which point we were told that the room was no longer available, due to "overbooking". Again, we had booked a month in advance. We had chosen this Marriott location based specifically on amenities that were listed. There was no prior communication that the room was unavailable, so we were really strapped for options because we had no idea that they had given our PAID FOR room to someone else until the moment that we walked up to the counter. They told us they had booked us at a sister property next door (a long-term stay, which I intentionally did not book) and that they would "take care of our stay". My partner specifically asked both the manager and the other attendant to clarify if they were going to pay for/refund the room (even if they language wasn't specific, it was clear what we were asking) to which BOTH employees said yes. We asked if the same amenities were available at the other place, to which they said no. The other long-term place I could tell was immediately NOT what I wanted or reserved. Additionally there was an awful creaking noise all night long - so that we could not sleep. I do have a video of the sound. The people above us were obnoxiously loud and you could hear absolutely everything. We had to call at 4 a.m. to ask for things to be quieted down - but nothing changed. When I called about getting the refund from the hotel, the manager said she didn't mean that we were getting a refund, she meant that she wouldn't make us pay for the other room that they put us in. Well of course not! Why should we pay for two rooms it was not our error (or in any case)?? She said she had no way to get in touch with us in advance to let us know they gave our room away, although our email was available and she admitted that on the phone. Even without giving our room away, that we already had paid for a month in advance, we were in a hotel that was an awful experience and was told we would get a refund, which she dodged on the phone. I asked for at least a credit, as I'm sure that would be no harm to a company as large as Marriott and all she did was say she could give me Bonvoy Points. If I don't get a refund or a credit for this awful customer service and hotel experience, I won't be returning to Marriott, so points are actually unnecessary

（由 Google 翻译）房间虽然陈旧，但很舒适。小酒馆只有一个人负责服务，所以很难找到服务。酒店紧邻遗产步道（Legacy Trail），这是一条铺砌的步行和自行车道。 （原文） The rooms were dated and showed wear but comfortable. The Bistro was difficult to get service as they only had 1 person waiting tables & cooking. The hotel was located right next to Legacy Trail, a paved walking & bike path.

（由 Google 翻译）这个院子有点破旧，没有热水浴缸。虽然说有……但实际上没有。搬行李很费劲。千万不要把车停在树下。如果下雨，树液会溅到车上，洗车的时候洗不掉。你得自己用酒精或者去污剂擦洗……真是麻烦！总而言之……住一晚还是很划算的。记住这些。 （原文） This courtyard is a bit run down with no hot tub. It says there is... but there isn't. Hard getting luggage in and out. DO NOT PARK under the trees there. If it rains you will get sap all over your car and it will not come off in the car wash. You will need to scrub it off yourself with alcohol or goo gone... what a pain! All in all... for one night it is a good value. Just keep these things in mind.

（由 Google 翻译）前台的Kelsey非常粗鲁，情绪不稳定，不尊重万豪酒店的高级会员计划。她与客人的互动也缺乏礼貌。真是令人遗憾。 （原文） Kelsey at the front desk is very rude and emotionally unstable and doesn't respect the high tiers of the Marriott program. She also doesn't do a good job of interacting with the guests in a respectful manner. Very unfortunate.

（由 Google 翻译）房间很差，很脏，没有彻底清洁，参见淋浴架的照片，霉菌正在生长。 我是酒吧里唯一一个吃早餐的人，花了 15 分钟吃了鳄梨吐司。这是我一生中吃过的最糟糕的鳄梨吐司，鳄梨涂抹最少。 早餐区还没有打扫，尽管我是那里唯一的一个人。看看我坐的桌子的照片，上面仍然有前一位客人留下的面包屑，还有我在酒吧区呆了 30 多分钟的盘子。 我对万豪万怡酒店的期望更好。简单的大堂翻新并不能将戴斯酒店转变为万豪酒店。我每周至少在万豪酒店住两到三个晚上。我永远不会再留在这里。 （原文） Rooms are subpar, dirty, not thoroughly cleaned, see photo of shower shelf with mold growing. I was the only one at the bar for breakfast, took 15 minutes for my avocado toast. This was the worst avocado toast I've had in my life with the tiniest of avocado smear. Breakfast area had not been cleaned, although I was the only one in there. See the photo of the table that I was sitting at that still had crumbs from the previous guest, as well as the dishes left sitting out for the over 30 minutes that I was in the bar area. I expected better from a Marriott Courtyard. A simple Lobby refresh does not turn a Days Inn into a Marriott location. I stay at a Marriott property at least two to three nights a week. I will never stay here again.

（由 Google 翻译）位置还行。设施还行，但室内泳池没有加热。最重要的是浴室里有黑色霉菌。 （原文） Ok location. Ok amenities but indoor pool was not heated. Most importantly there was black mold in the bathroom.

（由 Google 翻译）2025年9月26日 这些房间的价格贵得吓人。大堂甚至没有免费咖啡，但旅客可以选择的酒馆也贵得吓人，而且那也是唯一的选择。我不推荐。 （原文） September 26, 2025 These rooms are horribly overpriced for what you get. Not even complimentary coffee in the lobby but bistro that was also overpriced is available for travelers and that was only option. I wouldn't recommend.

（由 Google 翻译）总的来说，这是一次不错的体验。 我最大的抱怨是前台两次大声报出了我们的房间号。这有点安全隐患。你应该把房间号写在卡夹里，然后直接递给客人。大堂也有一股很浓的气味，像是用了太多空气清新剂或清洁剂。除了气味有点重之外，酒店还算干净整洁。 我们入住的那天晚上，房间出了点问题，前台帮我们换了一间新的房间，解决了问题。 我们很喜欢酒店的风格。 （原文） Overall, it was a good experience. My biggest complaint was twice the front desk said our room number outloud. This is a safety concern. You're supposed to write it in the card holder and just hand it to the guest. The lobby also had a very strong smell like too many air freshener plug-ins or cleaner was being used. Other than the strong scent it was clean and tidy. The night we checked in, we had an issue with the room, and the front desk resolved it by switching us to a new room. We liked the style of the hotel.

（由 Google 翻译）我终于到了肯塔基州的列克星敦了！！！ 这里环境非常好，干净整洁。 早餐是自助餐，有两份蛋白质和炒鸡蛋。还有水果、麦片等等。 房间非常漂亮、舒适、干净。冰箱和小厨房电器齐全，让我的住宿体验非常棒。 非常感谢后勤人员把我的房间打理得井井有条。 （原文） Here i was in Lexington, Kentucky!!! This place was very nice, clean and organized. Breakfast served as a buffet, 2 proteins, and scrambled eggs. Fruits cereals and more.. The rooms are very nice, comfortable and clean. The fact that there is a fridge and a small electrical kitchen was great for my stay. Thank you very much to the back of the house staff that keeped my room neat.

（由 Google 翻译）来这里出差。房间很舒适，空间很大。枕头柔软舒适。 户外区域很棒，还有两个烤架。总的来说，这是一个不错的地方。唯一的缺点是我不喜欢浓重的合成香料，但大堂里弥漫着这种香味。味道还行，但已经超过了需要的量。 （原文） Went here for business. The room was comfortable and plenty of space. Pillows were soft and nice. The outdoor area was great and two grills available. Overall it was a nice place. My only issue is I am not a fan of heavy synthetic fragrances the the lobby was pumped full of it. It smelled ok, but was way more than needed.

（由 Google 翻译）地理位置优越，靠近商店和餐厅。从房间就能听到高速公路的声音，不过还好。床和枕头都很舒服！！！唯一的小抱怨是淋浴毛巾不够大，我们早上7点打电话，被告知要到8点以后才能拿到……泳池冰冷，所以没有加热。 （原文） Great location to stores and restaurants. You can hear I believe it's the freeway from ur room, but it's not terrible. Beds and pillows are comfy!!! Only complaint not enough large towels for shower and we called at 7am and we're told can't get them till after 8am .... and the pool was ice cold so it's not heated.

（由 Google 翻译）超级干净的酒店。床超级舒服……浴室干净整洁。超爱带冰箱的套间……微波炉、洗碗机和炉灶，如果需要的话还可以使用。房间保持凉爽舒适。很安静，走廊里没有像我住过的其他酒店那样跑来跑去的孩子。酒店位置隐蔽，周围环境安静，附近有很多餐厅，我们可以步行去吃晚餐。 （原文） Super clean hotel. Bed was so comfortable...clean bathroom. Loved the ensuite with fridge...microwave had dishwasher and cooktop if u needed. Rooms were kept nice and cool. Quiet no running kids down the hall like some others I have stayed and tucked back in an area where it was quiet with a lot of restaurants that we could walk to for dinner.

（由 Google 翻译）非常棒的酒店！房间干净整洁，泳池区很棒，门禁区外还有额外的休息区。一切都经过翻新，入住体验非常愉快。一定会再次入住！ （原文） Very nice hotel! Rooms were clean, pool area was nice with extra sitting area outside the gated area, all were updated and made for a pleasant stay. Would definitely stay again!

（由 Google 翻译）房间干净，员工友好。早餐一般，但咖啡很棒！位置靠近很多晚餐选择和购物中心。 （原文） Clean rooms, friendly staff. Breakfast was just okay but coffee is great! Location was near plenty of dinner options and shopping centers.

（由 Google 翻译）我在列克星敦过生日，就在这里订了一间房过夜。氛围很棒，房间舒适干净。这都快两周前了……我一直想知道我的押金什么时候能退到我的卡上，但一直没收到任何回复，所以我打电话去办理入住，却被告知我的押金因为在房间里吸烟而没有退回！？我从来没有在酒店里抽过烟，无论是他们家还是其他酒店。我对此非常不满，希望问题能尽快解决。除此之外，酒店本身很棒，但这件事真的太让人沮丧了！ （原文） I spent my birthday in Lexington and got a room here for the night. The atmosphere was amazing and the room was comfortable and clean. This was almost 2 weeks ago..I've been wondering when my deposit would be put back on my card and hadn't heard anything so i called to check in and was told i didn't get my deposit for smoking in my room!? Not once have i EVER smoked in a hotel, theirs or anyone elses. I am very upset by this and hope it gets resolved quickly. Besides that the hotel was great but this is VERY disheartening!

（由 Google 翻译）房间非常基本而且干净。星期三，整个晚上都可以听到很多道路噪音。加热/冷却装置打开时有一股臭味，所以我没有使用它。停车场面积较小，前门没有拉动整个车道。位置看起来不错。 几个街区内就有几家餐馆、购物中心和加油站。我住了一晚。来得晚，走得早。这个地方是满足我的需求的不错选择。 （原文） The room was very basic and clean. A lot of road noise could be heard throughout the nite, on a Wednesday. The heat/cool unit had a stinky smell when turned on, so I didn't use it. The parking lot is a smaller size without a pull throughout drive at the front door. The location seemed good. There were several restaurants, shopping, and gas, all within a few blocks. I stayed for one night. Got in late and left early. This place was a good choice for my needs.

（由 Google 翻译）很遗憾，我们于2025年8月6日入住了这家酒店。房间又旧又脏。由于马桶坏了，淋浴也堵塞了，我们不得不换了两个房间。服务糟糕透顶，缺乏礼貌。对于这些不便，酒店既没有道歉，也没有退款。 （原文） Siamo sfortunatamente stati in questo hotel il 6 agosto 2025. Camere vecchie e sporche. Abbiamo dovuto cambiare due camere perché il wc non funzionava e la doccia otturata. Assistenza vergognosa e cortesia inesistente. Nessuna scusa o rimborso per tali disguidi.

（由 Google 翻译）我和女儿从田纳西州回来时在这里住了一晚。酒店干净安静，泳池温暖，早餐热腾腾。我和女儿都很喜欢华夫饼的配料。入住时收到的新鲜饼干也很不错。我们那层楼的制冰机虽然很慢，但还能用。房间很舒适，浴室很大，淋浴喷头也很棒。房间里的一切都运转正常。我的床有点吵，但很舒服。酒店位置很棒，离所有地方都很近。我步行过街去一元店吃晚餐。我总共花了86美元，以后还会再住这家酒店。 （原文） My daughter and I stayed here for one night while traveling back from Tennessee. The hotel was clean, quiet, warm pool, hot breakfast. My daughter and I loved the waffle toppings. The fresh cookies at check in are a nice touch. The ice machine on our floor was really slow but it worked. The room was comfy, large bathroom, nice showerhead. Everything in the room worked correctly. My bed was loud but really comfortable. The location is great, close to everything. I walked across the street to Dollar Tree to get dinner. I paid $86 all in and would stay at this hotel again.

（由 Google 翻译）我们住了两晚。第一晚，有人在我们房间附近抽大麻，房间里充满了烟雾，影响了我的 Cpap 机器过滤器。当时在场的一位女士（我们打电话告诉了她），她确实上来在走廊里喷了清新剂，这很有帮助。床非常不舒服（虽然我的背部有问题）。淋浴的水滚烫！一直没法调整。我们淋浴时，浴缸里只有一半的水，排水不畅。房间里的家具又旧又脏，椅子的椅套从垫子上脱落了。走廊地毯上污渍斑斑。泳池开放时间是个加分项，一直开放到午夜。水温热干净。早餐不算太差，但也不算太好。丈夫第一天早上吃了早餐，我喝了淡咖啡。第二天早上我们都拒绝了早餐和咖啡。大堂干净整洁，所以我对其他地方的外观和清洁程度感到失望。总而言之，这不是一次积极的体验。 （原文） We stayed 2 nights. First night someone was smoking weed close to our room and our room filled with smoke affecting my Cpap machine filters. The lady that was working (we called down and made her aware) she did come up and spray freshner in halls, which helped. Bed was terribly uncomfortable (although I have existing back issues). The water in shower was scalding hot! Never could get to adjust. As we showered the tub was half full where it was not draining properly. The furniture in room was old, dirty and on the chair the cover was coming off of the cushion. Hallways carpet were very stained. Pool hours were a plus they stayed open til midnight. Water was warm and clean. Breakfast was not too bad but not great. Husband ate breakfast the first morning, I had weak coffee. We both declined breakfast and coffee the second morning. Lobby was neat and clean so I was disappointed with the appearance and cleanliness throughout the rest of facility. All in all not a positive experience.

（由 Google 翻译）我们花了311美元住的按摩浴缸房根本没用。马桶冲不了水，按摩浴缸上方的灯像频闪灯一样，每次我在上面移动，床都会弹起来，浴缸里的水也排不出去。电视信号也很糟糕，什么都看不了。考虑到我们两晚的住宿费，这简直糟透了。完全不推荐按摩浴缸房，简直是浪费钱！ （原文） The jacuzzi room we paid 311 dollars for didn't work. The toilet didn't flush, the light above the jacuzzi was like a strobe light, the bed popped every time I moved on it and the tub wouldn't drain. And the tv reception was horrid, couldnt watch a single thing on it. It was awful considering how much we paid for our two night stay. Do not recommend the jacuzzi room at all, was such a waste of money!!

（由 Google 翻译）预订了这家酒店，结果跟广告宣传的不一样。非常脏，臭气熏天，虫子乱飞。门把手黏糊糊的。我没住！要求退款。推车进不去门，空调卡在窗户里。窗户周围有填缝。一踏进酒店就感觉很脏。不可接受，达不到五星级酒店的标准。需要升级设施，并配备新的清洁人员。 （原文） Booked this hotel and it’s not as advertised. Very dirty, smelled and bugs flying. The door knob was sticky. I did not stay! Asked for refund. Cart couldn’t roll through door, a/c units in windows. Caulking around window. Just felt dirty just stepping I to the hotel. Not acceptable or up to 5 star hotel standards. Needs upgraded and new staff that cleans.

（由 Google 翻译）一次愉快、信息丰富、内容全面的旅行。强烈推荐您在列克星敦时参加。列克星敦因其悠久的纯种马养殖和赛马历史而被誉为“世界马都”。我们参观了几个农场，每个农场在行业中都发挥着独特的作用。我们的导游Tim知识渊博、经验丰富，他向我们清晰详细地介绍了情况，并解答了我们所有的问题。他非常友好，也很亲切。我们还可以安全地与马匹互动。面包车很舒适，风景也很美。这是列克星敦之旅的必游之地。 （原文） Enjoyable, informative and comprehensive tour. Highly recommended when in Lexington which is renowned as the "Horse Capital of the World" because of its rich history in thoroughbred breeding and racing. We visited several farms each with its unique role in the industry. Our tour guide Tim has a wealth of knowledge and experience He gave us clear and detailed information and answered all our questions. He was very friendly and personable. We could also interact with the horses in a safe manner. The van was comfortable and the scenery was beautiful. A must do tour when in Lexington.

（由 Google 翻译）9月17日星期三，我们和丹尼尔一起度过了一次很棒的旅程。他风趣幽默，知识渊博，对马匹、农场和列克星敦地区了如指掌。他非常友好，彬彬有礼。大部分时间我们都在笑。我们参观了基尼兰和两个马场。这次旅行非常值得！他们提供了瓶装水。他们的办公室和基尼兰都设有卫生间。 如果您在该地区，并且想体验一次列克星敦农场和马匹的乡间小路之旅，我强烈推荐这家公司。 非常感谢，丹尼尔！ （原文） We had a great tour with Daniel on Wednesday, September 17. He was fun and informative and a wealth of knowledge on horses, farms, and the Lexington area. He was so friendly and courteous. He also had us laughing most of the time. We visited Keeneland and two horse farms. The tour was well worth the cost! Bottled water was provided. They do have restrooms in their office and restrooms at Keeneland. I would highly recommend this company if you are in the area and looking for a backroads tour of the farms and horses in Lexington. Thanks so much, Daniel!

（由 Google 翻译）我们在导游丹尼尔的带领下，在纯血马遗产马场之旅中度过了一段美好的时光！整个旅程从始至终都引人入胜，内容丰富。我们参观了一些最令人惊叹的马场，抚摸了小马，参观了育种马厩，甚至还在基尼兰赛马场观看了马匹训练。尽管天气阴沉，但景色依然优美，这段经历令人无比愉悦。驱车穿过风景如画的马场街区，为这一天增添了额外的魅力。 我们强烈推荐丹尼尔和这家公司——这将是一次真正难忘的体验！ （原文） We had a fantastic time at Thoroughbred Heritage Horse farm Tours with our guide, Daniel! The tour was both informative and engaging from start to finish. We visited some of the most stunning horse farms, got to pet yearling horses, toured a breeding barn, and even watched horses training at the Keeneland Racetrack. Despite the overcast weather, the scenery was still beautiful, and the experience was incredibly enjoyable. The drive through the picturesque horse farm neighborhoods added an extra touch of charm to the day. We highly recommend Daniel and this company — a truly memorable experience!

（由 Google 翻译）我们和维姬度过了愉快的时光！ 这次旅行内容丰富且有趣！ 我们看到了一些最美丽的马场，基恩兰赛马场非常美丽且有趣！ 我们的旅行带我们穿过了一些美丽的马场社区！ 我们强烈推荐 Vicky 和这家公司！ （原文） We had the great time with Vicky! The trip was very informative and interesting! We saw some of the most beautiful horse farms and Keeneland Horse Racetrack was beautiful and fun to see! Our tour took us through some beautiful horse farms neighborhoods! We highly recommend Vicky and this company!!!

（由 Google 翻译）我们这次旅行很棒。看到基恩兰的背面，以及走进冠军圈，都感觉很棒。尼古拉斯·纽曼让我们深入了解了那里的文化和历史。近距离观察了母马和小马驹。种马和繁殖过程。美丽的乡村。我们爱极了。 （原文） We had a great tour. See the backside of Keenland as well as just walking into the winners circle there was awesome. Nicholas Newman gave us so much insight into the culture and history. Seeing the mares and foals up close and personal. Stallion and the breeding. Beautiful countryside. We loved it.

（由 Google 翻译）我们为这次旅行准备了一套很棒的装备！司机和导游都谈到了他们90年来在马业的参与。我们完全不知道这其中涉及了多少亿美元……我们学到了很多关于赛马业及其运作方式的知识。我们了解了纯血马的历史。我们近距离接触了大约20匹不同的马，小心地与种马分开。我们遇到了几位驯马师和一位马场老板，她对这个行业有着自己的看法。至少可以说，这真是令人着迷。我们的导游知识渊博，无论我们走到哪里都受到了热情的接待。现在，我们迫不及待地想看现场赛马了！！！👌👌👌 （原文） We hooked up with a great outfit for this tour! Both the driver and tour guide boosted 90 yrs of involvement in the horse industry. We had NO IDEA how many BILLIONS OF DOLLARS is involved... We learned ALOT about the racing industry and it's set up. We got the history on what it means to be a Thoroughbred horse. We got up close and personal to about 20 different horses,taking care to stay separate from the stallions. We met several trainers, and a horse farms owner who gave her own take on the industry. It was fascinating to say the least. Our guides knew their stuff, and were greeted personally wherever we stopped. Now, we are dying to see some live racing!!! 👌👌👌

（由 Google 翻译）蒂姆带领的这次旅行非常有趣，他对马术历史和行业有着深厚的了解。我们不太了解马术，但这绝对是我们参加过的最好的旅行之一。真不想错过！ （原文） A very interesting tour led by Tim, a man with a vast knowledge of the history and industry. We are not horse-people but definitely one of the best tours we have been on. Wouldn't wanted to have missed this!

（由 Google 翻译）地理位置和员工都非常适合波旁小径。附近有很多很棒的餐厅。唯一的缺点是：(1) 马桶离地面太低；(2) 房间里有异味。我们一行人中，一个人猜是霉菌；另一个人猜是清洁用品。住了两晚；不会再住了。 （原文） The location and staff were perfect for the Bourbon Trail. Great restaurants in stumbling distance. Only knocks were (1) the toilets were VERY low to the ground and (2) the smell in the rooms. One of our group guessed mildew; another guessed the cleaning products. Stayed two nights; would not have stayed a third.

（由 Google 翻译）这是我住过的所有酒店里早餐区最干净的。他们全程都有专人细心清洁，确保一切看起来都完美无缺。 房间很干净，但能听到走廊里很多噪音。隔音效果不太好 （原文） Cleanest breakfast area at a hotel I've ever been to. They had an attentive person there the whole time cleaning and making sure everything looked perfect. Room was clean, but could hear a lot of hallway noise. Soundproofing is not that great

（由 Google 翻译）过去几周，我们在肯塔基州和田纳西州旅行，住过几十家旅馆和酒店，这家是我们住得最好的。酒店建筑漂亮又新，房间宽敞，床也很舒服。每个班次的员工都非常乐于助人，而且很友好。强烈推荐这家酒店！ （原文） We've been traveling around KY and TN for the last couple of weeks and, from tens of inns and hotels, this was our best stay. The building is pretty and new, rooms are big and the beds are really comfy. Staff from every shift were very helpful and friendly. Can't recommend this place enough!

（由 Google 翻译）房间基本干净，但闻起来很臭，霉味很重。这不是一家三星酒店。非常令人失望。优点是工作人员很友好，早餐很好，用餐区也很干净。 （原文） The room was mostly clean, but smelled horrible, very musty. This is not a three star hotel. Very disappointing. On a positive note, the staff was friendly and the breakfast was good and the dining area was clean.

（由 Google 翻译）所以我要确保每个人都明白，如果你身上有太多烟味，酒店会试图向你收取 500 美元，即使他们承认你不在房间里吸烟。如果你身上有烟味，他们也会向你收取 500 美元，因为我根本不吸烟，而他们却白白收取我 500 美元，就因为有人在房间里留下了一支未抽的香烟。尽管她的助理经理说他同意归还香烟，但经理花了两个半月的时间才回复我们，但总经理认为，因为房间里有香烟，所以应该收取 500 美元的费用。我留下了他们说的话和我说的话的照片，你自己做决定吧，但我这辈子再也不会住在受到这种待遇的假日酒店了。 （原文） So let me just make sure that everyone understands this hotel will try to bill you $500 if you smell like too much cigarette smoke even if they admit you don't smoke it in the room. If you smell like it at all they're gonna charge you $500 since I don't even smoke and they're charging me $500 For absolutely nothing because someone left a cigarette that was unsmoked in the room. It's taking 2 1/2 months for the manager to even get back with us about that even though her assistant manager said he agreed that it should be returned, but the general manager feels that because a room was to have a cigarette in it is grounds for a $500 charge. I left pictures of what they said and what I said, make your own decision, but I would never stay at a Holiday Inn again in my life being treated like this.

（由 Google 翻译）前台的RJ非常乐于助人，也很友好。房间非常干净，位置也非常便利。唯一不足的是，最后一天我们去吃早餐时，离结束还有30分钟左右，桌子全都脏了。他们应该在客人用完后清理桌子。除此之外，这次住宿体验非常完美！ （原文） RJ at the front desk was very helpful and friendly. The room was extremely clean and location was very convenient. Only negative was we got down to breakfast on the last day about 30 minutes before it ended and the tables were all dirty. They should clean them after guests. Otherwise it was a perfect stay!

（由 Google 翻译）开车过来的住宿体验很棒。床很舒服，房间干净安静。早餐不错，性价比很高。我一个人住，感觉很安全。 （原文） Great stay driving through. Comfortable beds, room was clean and quiet. Breakfast was good for what it was. I was staying solo and felt safe.

（由 Google 翻译）如果可以的话我会给 0 颗星。虽然工作人员很友善。真正的问题是这家酒店的清洁度。我们的第一个房间很宽敞，但是当翻下床时，我们发现床垫完全被染成了红色/棕色。而且床笠翻了过来，这让我怀疑这是一张新床单还是只是把之前的床单翻了过来。工作人员给我们换了一个新房间，但似乎并没有因为床垫恶心而感到抱歉，他们似乎对我们检查床垫更生气。隔壁房间闻起来有点像更衣室，但至少没有肮脏的床垫。第二天早上，当我们醒来时，我们的房间没有热水。当我尝试用酒店电话给前台打电话询问热水的情况时，结果酒店电话打不通。所以我们不得不去前台询问热水的情况。我们没有得到任何答复，只是有几个房间就是这种情况，他们必须打电话给经理。我们最后只是洗了个冰冷的淋浴，吃了劣质且不新鲜的早餐，然后尽快离开那里。不建议住在这里。 （原文） I would give 0 stars if it was an option. While the staff was kind enough. The real issue is the cleanliness of this hotel. Our first room was spacious, but when turning down the bed we found that the mattress was completely stained red/brown. Also the fitted sheet was inside out, which makes me question if it was a new sheet or just the previous sheet turned inside out. The staff switched us to a new room but did not seem apologetic that the mattress was disgusting, they seemed more annoyed that we checked it. The next room smelled faintly like a locker room but at least didn’t have a stained mattress. The next morning when we woke up there was no hot water for our room. When I tried to use the hotel phone to call the front desk & ask about the hot water, it turned out that the hotel phone didn’t work. So we had to go down to the front desk to ask about the hot water. We were met with no answers, just that it was the case for a few rooms & they’d have to call the manager. We just ended up taking freezing showers, eating the subpar & stale breakfast and then getting out of there as soon as we could. Do not recommend staying here.

（由 Google 翻译）地方很不错，服务也很友好，而且允许携带宠物狗，这点很有帮助。唯一美中不足的是浴室里有小血迹，我们清理了干净；电视上的流媒体服务非常卡，根本看不了；床也太不舒服了，我们一晚上都没睡好——不过这可能只是个人喜好，因为我比较喜欢软床，不喜欢硬床。他们有一个游泳池，很不错，但是非常小，不太适合游几圈或锻炼身体，但可以放松一下，快速泡个澡。他们就在Cracker Bartlett隔壁，所以如果你错过了免费早餐，可以走到隔壁去吃点东西。 （原文） The place was nice and service was very friendly, it was definitely helpful that this was a dog friendly place. Only issues we had was the small blood stains in the bathroom we cleaned up, any streaming services on the tv were so laggy you couldnt watch anything, and the bed was so uncomfortable we couldn't sleep the whole night- though that's likely just personal preference since I prefer soft not firm beds. They have a pool whoch was nice but its super small so not great for laps/exercise but it works for some relaxation and a quick dip. They're also next door to cracker barrel so if you miss the free breakfast you can walk next door for some food.

（由 Google 翻译）我于6月21日入住，几个小时后就退房了，因为发现房间里有臭虫。 我通知了工作人员，却被告知没有其他房间了！我只能另寻酒店。他们提供了垃圾袋装我们的物品，并提供了总经理的联系方式，但由于当时是周末，只能在周一联系到他。 虽然值班人员很友善，但经理完全无视我和第三方预订网站的多次沟通。后来终于有人回复了，他们声称我从未告知他们要提前退房——尽管我报告了有臭虫。这之后还有人住吗？ 谢天谢地，退房时我要求提供退房收据，上面显示入住和退房都是当天！我还提供了臭虫照片证据。直到我向总经理以外的人反映问题后，退款才被批准！ 我知道旅行中可能会发生这种事，但这种情况本可以得到更专业的处理。我不会再在这里预订，也不会向任何人推荐这里。 （原文） Checked in on June 21st and checked out just a few hours later after discovering BEDBUGS in our room. When I notified the staff, I was told there were no other rooms available! I had to find another hotel. They provided garbage bags for our belongings and contact information for the GM, who could only be reached on Monday since it was the weekend. While the staff on duty were kind, the manager completely ignored repeated communication from both me and the third-party booking site. When someone finally responded, they claimed I never informed them I was checking out early—despite the fact that I reported bedbugs. Why would anyone stay after that? Thankfully, when checking out I requested a checkout receipt, which showed same-day check-in and check-out! I provided photo evidence of the infestation. The refund was only approved after I escalated the issue beyond the GM! I understand that these things can happen when traveling, but the situation could’ve been handled far more professionally. I won’t book here again, and I wouldn’t recommend it to anyone.

（由 Google 翻译）这个地方破败不堪、肮脏不堪、陈旧不堪，根本不值这个价。我们来这里参加附近的婚礼，所以从旅享家App上选了这家四星评级的酒店……照片和酒店实际的样子完全不符，真是令人失望。我们的房间弥漫着霉味，毛巾杆一半露在墙外，浴缸的瓷砖上还有霉点/粉色的污垢，床硬得像石头。服务很友好，这大概是唯一的优点了。 （原文） This place is run down, dirty, outdated and not worth the money. We were in town for a wedding near by so we chose this hotel off the Bonvoy app which had a 4 star rating…. Very disappointed in how deceiving the photos are verse what the hotel actually looks like. Our room had a musty mold smell to it, towel bar half hanging out of the wall, bathtub had mold/pink scum line on the tile and the bed was hard as a rock. Service was friendly, that was about the only positive.

（由 Google 翻译）躲避这个地方，就像躲避瘟疫一样！ 这里没有任何便利设施，所以如果你想要瓶装水，你得去一个街区外的加油站。房间很吵，半夜窗外还有大卡车发出的噪音……哦，对了，说说那些窗户吧！没有遮光窗帘，而且灯光整晚都直射眼睛！ 真不敢相信万豪竟然把他们的名字挂在了这里。 （原文） Avoid this place like the plague! No conveniences offered, so if you want bottled water, you have to go to the gas station a block away. Noisy rooms, with large noisy trucks right outside your window in the middle of the night...oh yeah, let's talk about those windows! NO DARKENING shades and extremely bright lights shining all night long directly in your eyes! I cannot believe Marriott put their name on this place.

（由 Google 翻译）由于入住时正值午后高温，泳池和按摩浴缸关闭，起初我们有些失望。然而，酒店的清洁度、位置、便利设施、员工友好度以及免费早餐都超出了我们的预期。 特别感谢酒店早班前台的Bryan，当我们发现车子无法启动，需要拖到当地一家修理厂时，他竭尽全力帮助我们。Bryan主动跟进迟到的拖车服务，并经常与我们确认情况，确保我们住得舒适。当我们得知车子无法立即修好后，他为我们预订了另一间房间。 下次我们走75号州际公路时，一定会再次入住这家酒店。 （原文） We were initially disappointed that the pool and whirlpool were closed as it was a warm afternoon when we checked in. Nevertheless, the hotel's cleanliness, location, amenities, staff friendliness, and complimentary breakfast exceeded our expectations. A special shoutout to the hotel's morning front desk clerk Bryan who bent over backwards to assist us one we discovered our car would not start and had to be towed to a local repair shop. Bryan took it upon himself to follow-up with the late-arriving tow service, frequently check with us to ensure we were comfortable, and once we learned the car would not get fixed right way, booked us another room. We'll certainly return to this hotel the next time we travel Interstate 75.

（由 Google 翻译）这家酒店又脏又旧。他们真的需要彻底整修！酒店的楼梯间里竟然还有老鼠夹和捕鼠器。我们房间的空调每隔10-15分钟就会发出嘎嘎声，让人难以入睡。床和枕头一点都不舒服。 （原文） This hotel is so dirty and old. They need a major facelift! They actually had mice & rat trap in the stairwells of the hotel. The Air Conditioning unit in our room made a rattle every 10-15 minutes, which made it hard to sleep. Bed or pillows were not comfy at all.

（由 Google 翻译）我一直都很喜欢优质的万豪酒店，这家酒店真是恰到好处。这里的服务人员总是热情周到，前台的Kiera晚上总是面带微笑，总是竭尽全力地为客人服务。酒店房间、服务和清洁人员的服务也远超他们承诺的水平，他们每隔几天就会打扫一次。我的房间每隔一天就会有人打扫，他们竭尽全力确保房间一尘不染。负责早餐的服务员也总是面带微笑。这家酒店真是无可挑剔。 （原文） Always love a good Marriott, and this one has hit the nail on the head. The Service the staff here is always accommodating Kiera at the front desk attendant in the evening always has a smile on her face always goes above and beyond and the hotel room, Service and cleaning staff goes above and beyond what they say they’re gonna have them clean every couple of days. My room has gotten cleaned every other day and they go above and beyond to make sure that the rooms are spotless clean and Attended to the morning breakfast attendance are always smiling. Can’t say anything negative about this place.

（由 Google 翻译）这家酒店应有尽有。从充满活力的员工，他们的服务远超预期，到宽敞的套房，与其说是酒店，不如说更像是豪华公寓。我睡在洁白清爽的床单上，舒适的床垫上，还有舒适的枕头，睡得像个婴儿。泳池和带篮球架的网球场都很棒。酒店对宠物非常友好，如果他们在抵达前知道您携带宠物旅行，甚至会在房间里准备狗碗和零食。我在那里度过了一整个周末，感觉无比舒适和满意。如果您在附近，那么住宿只有一个选择，那就是Residence Inn酒店。 （原文） This hotel has it all. Starting with the dynamic staff who goes so far above any expectations one could have, to the spacious suite that felt more like a luxury apartment than a hotel. And I slept like a baby in the crisp, white sheets on a comfort mattress with amazing pillows. The pool, the tennis court area with a basketball hoop is great. They are super pet friendly and even put dog bowls and treats in the room if they know prior to your arrival that traveling with a pet. I spent an entire weekend there and couldn’t have been more comfortable and satisfied. If you’re in the area, there really is only one choice to stay and that is the Residence Inn.

（由 Google 翻译）汉堡 Residence Inn 酒店是您在列克星敦长住的理想之选，地理位置优越，靠近 I-75 高速公路，地处城中最佳购物和餐饮区之一的中心地带。套房宽敞明亮，配备设施齐全的厨房，非常适合您入住一两晚以上。此外，酒店允许携带宠物入住，并提供免费早餐，这绝对是额外的福利。 （原文） The Residence Inn in Hamburg is a great extended-stay option in Lexington—conveniently located near I-75 and right in the heart of one of the best shopping and dining areas in town. The suites are spacious and have full kitchens, which is perfect if you’re staying more than a night or two. Plus, it’s pet-friendly and offers a free breakfast, which is always a bonus.”

（由 Google 翻译）我已经预订了这些房间两周了，而且我是万豪礼赏会员。我被告知房间还没准备好，从下午3:10就开始等了。前台工作人员说正常的入住时间是下午3点，“很抱歉。”她正在替别人代班，通常不在这家酒店工作，被告知不能更改房间分配。所以我去吃饭，回来发现房间还没准备好，而且客房服务人员正在休息。什么！？真是奢侈。等等！更新：下午4:45她问我能不能安排听障人士入住。当然可以！这应该能额外赚1.5-2万奖励积分！ （原文） I've had these reservations for two weeks and I'm a Marriott Rewards member. I've waiting since 3:10pm after being told that my room wasn't ready. The desk clerk stated that regular check-in is at 3pm, "Sorry about that." She's filling in for someone and doesn't normally work at this hotel and was told that she can't change room assignments. So I went to eat, came back and a room still isn't ready, but the housekeeping staff are on a break. What!? What a luxury. Oh wait! Update: at 4:45pm she asked me if a hearing impaired room was ok. Yes, of course! This should be worth an additional 15-20k rewards points!

（由 Google 翻译）帮我们办理入住的那位女士一点也不热情，就像她心怀不轨一样。我们每年在万豪酒店住90到100个晚上。这是我们经历过的最糟糕的入住体验。像她这样的人不应该待在前台。她没有名牌，所以我们没法叫她的名字，但管理层应该解决这个问题。 （原文） The lady who checked us in was not welcoming at all. Acted like she had a chip on her shoulder. We stay 90-100 nights a year in Marriotts. This was the worst check-in experience we have had. People like her should not be at the front desk. She did not have a name tag so we can not call her out by name, but management should figure it out.

（由 Google 翻译）地理位置优越，靠近所有生活所需。前台服务人员态度冷淡。免费早餐还不错。 （原文） Location is great close to everything you would need. Front office people very blah. Breakfast was decent for free.

（由 Google 翻译）一切都很棒（除了便宜的卫生纸）！服务一流，早餐美味，而且每隔一天打扫一次房间。我特别喜欢小厨房：如果我没机会洗碗，工作人员会用洗碗机帮我洗。我可以永远住在这间单间公寓里。我住了两个星期，一定会再来的。周围有很多商店和餐馆，而且靠近州际公路和主要干道，非常方便。不过你确实需要一辆车。 （原文） Everything was great (except the cheap toilet paper)! Service excellent, tasty breakfast and cleaning of room every other day. I especially liked the kitchenette: staff washed my dishes in dishwasher if I didn't have a chance. I could live in the studio apartment forever. I stayed two weeks and will definitely go back. So many stores and restaurants around, and the proximity to Interstate and major thoroughfares SO useful. You do need a car though.

（由 Google 翻译）房间很棒。 服务非常令人愉快且乐于助人。 位置位于汉堡，靠近一切。早餐需要更多帮助。 食物很棒，但由于工作人员有限，花了一些时间。 我可能刚刚遇到了糟糕的时间或日子。 尽管如此，工作人员仍然非常乐于助人且友好。 （原文） The rooms are great. The service was very pleasant and helpful. Location is in Hamburg and near everything. Breakfast needs a little more help. The food was great but took some time due to limited personnel working it. I may have just caught a bad time or day. Even with that, the staff was super helpful and friendly.

（由 Google 翻译）房间很不错，但我不喜欢那种工业风、极简主义的装修风格。我觉得它冷冰冰的，缺乏人情味。灰白相间的墙壁上什么都没挂。就连唯一的床头柜也是金属和一块玻璃的。房间干净整洁，设施齐全，虽然床不如我想象中庭院式的那么舒服。 工作人员非常乐于助人，也很友好。 没有理由不住在这里——只是……不够令人印象深刻。 （原文） The room was nice, but I’m not a fan of the industrial, minimalist decorating style. I find it cold and impersonal. Nothing hung on white and grey walls. Even the singular nightstand was metal and a piece of glass. The room was clean and adequate, though the beds were not as comfortable as I would have expected in a Courtyard. The staff was very helpful and friendly. There is no reason not to stay here - it’s just not… impressive.

（由 Google 翻译）我们到得有点晚，快11点了，工作人员人非常好。我们忘了带开瓶器，虽然酒吧已经关门了，他们正在打扫卫生，但我还是想借一个开瓶器，他们说只要把酒瓶带过来，我们就能帮你搞定。正是这些小细节，才吸引你再次光临。 （原文） We got in late, almost 11, the staff was so nice. We forgot our cork screw and even though the bar was closed and they were cleaning up, when I asked to borrow a Cork screw they said just bring the bottle over and we will take care of it for you. It's the little things that bring you back.

（由 Google 翻译）几周前住在这个地方，并且是忠实的万豪会员。退房时，我通知管理人员，我的脖子上有几处咬伤，是在我住宿期间过夜发生的。管理层告诉我他们会调查房间以确保没有问题并立即回复我。我仍然没有收到他们的任何消息，这令人失望。 （原文） Stayed at this location few weeks ago and a loyal Marriott member. Upon checkout, I informed management of several bites on my neck that appeared overnight during my stay. Management told me they would investigate the room to ensure no issues and get back to me immediately. I still have heard nothing from them which is a disappointment.

（由 Google 翻译）在这家万豪酒店住得很愉快。 方便吃饭和高速公路。房间的水压和热水不得不给四星。淋浴看起来不错，但水压很温和，热水接近冷水。 很高兴有 USB 充电端口，但实际上没有一个能用。 （原文） Pleasant stay at this Marriott location. Convenient to food and the highway. Had to give four stars to the room's water pressure and hot water. Shower was nice looking, but the pressure was very mild and the hot water was closer to cold. Nice to have the USB charging ports, but None actually worked.

（由 Google 翻译）餐厅的Beverly G太棒了！我们享用了入住小姐提供的免费早餐，差点睡过头，错过了他们供应的时间。 我们9:58到店，Beverly已经把所有东西都打扫干净收拾好了，还让我们点了需要准备的菜。 非常贴心，非常热情，而且厨艺一流。 煎蛋卷和法式吐司都很棒。 感谢Beverly，她真是个好人。 （原文） Beverly G of the restaurant was wonderful! We had a free breakfast given us by the check in lady and had almost overslept past the time they serve. We got there at 9:58 and Beverly already had everything cleaned and put away and still let us order things that required prep. Very sweet, very accommodating AND a great cook. The omelettes and french toast were terrific. Thanks Beverly for being a wonderful person

（由 Google 翻译）这是我第一次入住这家庭院式酒店。入住过程超级简单快捷，工作人员也超级友好！房间非常干净，设施齐全。我第一次看到弧形玻璃淋浴门，非常整洁，当然也提供了更大的空间。 （原文） This was my first time staying at this courtyard property. Check in with super easy and fast and the staff for super nice! Very clean and well-appointed room. First time I've seen a curved glass shower door which was pretty neat and of course gives more space.

（由 Google 翻译）房间很干净！我给它9/10分。 然而，由于建筑结构的原因，走路时很容易听到别人的脚步声。这可能会带来不必要的噪音投诉，但这不是你的错。总的来说，房间还不错。强烈建议住在顶楼。 （原文） Place was pretty clean! I give it a 9/10. However, the structure of the building you could hear the person footsteps too easily just by walking. That could bring unnecessary noise complaints which isn't your fault. Overall the place was fine. Strongly recommend staying on top floor.

（由 Google 翻译）最近来城里参加我哥哥的活动，住在这里。房间非常干净安静。早餐也很棒。真正让我印象深刻的是这位工作人员，可惜我不记得她的名字了。我把耳机落在房间里了，她打电话告诉我他们找到了，并帮我保管在前台。可惜的是，我当时要回家，没法回来取，他们主动提出帮我保管，等我哥哥过来帮我取。这家酒店的服务水平给我留下了深刻的印象。如果你住在附近，我绝对会推荐这家酒店！ （原文） Stayed here while in town recently for an event for my brother. Room was very clean and very quiet. Breakfast was really good as well. What really stood out for me is this specific staff member which I unfortunately do not remember her name. I ended up leaving my headphones in my room and she called me stating that they had found then and had them held at the front desk for me. Unfortunately I could not come back and get them since I was traveling home, they offered to hold them until my brother could get there and obtain them on my behalf. I was very impressed at the level of service this hotel has. I would definitely recommend this hotel if you are staying in the area!

（由 Google 翻译）我和我的伴侣在这家酒店度过了一段美好的时光。尤其是前台的麦迪逊（Maddie）和凯文，他们服务非常热情周到。我们感觉就像家人一样，房间也非常干净舒适。强烈推荐大家入住这家酒店！ （原文） My partner and I had a fantastic experience with this hotel. Specifically Madison (Maddie) and Kevin were great attendees at the front desk. We felt like family and our room was so clean and comfortable. I highly recommend you stay at this hotel!

（由 Google 翻译）订了两间适合家庭周末的房间，位置绝佳，设施齐全。员工很棒，而且超级干净。以后我们再来这附近一定还会住这里。 （原文） Had two rooms for a family weekend, perfect location and everything we needed. Great staff and super clean. Will definitely stay here again when we’re in the area.

（由 Google 翻译）总的来说，我在这家酒店住得很愉快。我正在基恩兰参加春季聚会，由于车程很短，住在这里非常方便。房间很干净而且很宽敞，尽管枕头的质量差得令人无法接受。他们确实在现场提供免费的自助早餐，但我从未去过。 （原文） Overall, I enjoyed my stay at this hotel. I was attending the Spring Meet at Keeneland, and staying here was quite convenient due to the short drive. The room was clean and quite spacious, though the pillows were of unacceptably poor quality. They did offer a free breakfast buffet on-site, but I never went.

（由 Google 翻译）入住体验棒极了！服务一流，员工竭尽全力，从房间到设施，一切都堪称完美。一定会再来的！ （原文） Had an amazing stay! The service was outstanding, the staff went above and beyond, and everything from the room to the amenities was perfect. Would definitely come back!

（由 Google 翻译）入住体验非常愉快，非常适合我们短暂的列克星敦之旅。工作人员友好热情，乐于助人。房间宽敞，水压惊人。床很结实，床单也确实消毒过，从材质来看，这倒也不错。不过枕头不太舒服，感觉更像是医院用的枕头。 （原文） Extremely pleasant stay which was perfect our short visit to Lexington. The staff were friendly and helpful. The room was spacious and water pressure was phenomenal. The beds were very firm and the sheets definitely sanitized as the texture confirmed it not a bad thing however the pillows were not comfortable and felt more of a hospital pillow.

（由 Google 翻译）房间和设施都很漂亮。所有员工都非常友好和乐于助人。为了充分享受酒店为我提供的一切，我延长了住宿时间。工作人员让我在延长的住宿期间感到非常舒适。我推荐这家公司和这个特定的地点。我现在对列克星敦和那里的文化更加熟悉了。 （原文） Very beautiful room and amenities. All staff are very friendly and helpful. I extended my stay in order to fully appreciate everything that was given to me .The staff made me feel so comfortable during my extended stay. I suggest this company and this particular location. I'm now more familiar with Lexington and the culture there.

（由 Google 翻译）这是我近年来住过的最好的酒店。员工服务非常棒。房间非常干净宽敞。唯一的缺点是能听到75号州际公路的交通噪音。下次肯定还会入住。 （原文） Best property I have stayed at in the recent years. The staff were amazing. Room was extremely clean and spacious. Only negative is that you can hear the I75 traffic noise. Will definitely stay here again.

（由 Google 翻译）我在万豪费尔菲尔德酒店莱克星顿东75号店度过了一段美好的时光！Kasey在我入住前一天打电话给我，热情周到地告知我换了房间，结果对我来说效果更好。这里的员工非常棒——友好、专业，而且非常尽心尽力。这家酒店非常适合商务旅行，而且服务周到。Kasey和她的团队，你们做得太棒了！ （原文） I had a fantastic experience at the Marriott Fairfield Inn Lexington East 75! Kasey called me the day before my stay with a kind and courteous update about a room change that actually worked out even better for me. The staff here are amazing—friendly, professional, and go the extra mile. A great hotel for business travel with a personal touch. Great job, Kasey and team!

（由 Google 翻译）我从未有过像上周五晚上和家人住酒店那样的体验。我们到达时已经很晚了，因为遇到了暴风雨和交通拥堵，几乎凌晨 1 点才办理入住。我们以为这不会有什么问题，因为我们已经预付了房费，而且我妻子也提前打电话通知了酒店我们迟到的消息。但入住过程却非常糟糕。前台的那位先生说，他看到我们应该预付了房费，但他的系统不允许他给我们配钥匙，除非我们和他一起付了房费。我给他看了万豪酒店确认房费已付的电子邮件，他竟然让我绕到柜台去看他的显示器，试图演示如何再次付款，并说他从未见过这种情况。我不知道他想给我看什么，因为我不是万豪酒店的员工，他们的预订系统对我来说毫无意义。我再次向他展示了我的信用卡动态，确认我之前已经支付了房费。这时，他打电话给主管寻求帮助，我们终于办理了入住。我全家的时间和睡眠都被浪费了，他们对此感到不快。对于额外的麻烦，他们没有道歉。 就住宿条件而言，房间还不错，打扫得很干净，空间也足够我们住。墙壁很薄，即使我们到得很晚，也能听到周围房间的噪音。早餐比预期的要安静，食物似乎会定期更新。 （原文） I've never had a hotel experience quite like the one I had with my family this past Friday night. We arrived quite late to check in at almost 1am after running into storms and traffic. We thought that wouldn't be much of a problem since we had prepaid for the room and my wife had called the hotel earlier to inform them of our late arrival. Check-in was a debacle. The gentleman at the desk said he could see that we were supposed to be prepaid but that his system wouldn't let him make keys for us unless we paid for the room with him. I showed him the email from Marriott confirming the room was paid for and he actually asked me to come around the counter to see his monitor to try and show me how I needed to pay again and that he'd never seen this situation before. I have no idea what he was trying to show me since I'm not a Marriott employee and their booking system means nothing to me. I showed him my credit card activity again confirming my prior payment for the room. At this point he called a supervisor for help and we were eventually checked in. The wasted time/sleep for my entire family was not appreciated. No apology was given for the added hassle. As far as the accommodations, the room was fine, adequately cleaned and roomy enough for us. The walls were quite thin and we heard noise from surrounding rooms even at the late hour of our arrival. Breakfast was calmer than expected and food seemed to be refreshed regularly.

（由 Google 翻译）从i75高速公路快速抵达。一切都令人满意。房间舒适干净。跑步机不错。早餐不错。安静。入住手续简便。房间内插座充足。如果我再路过这个地区，我一定会住在这里。 （原文） Quick stop from i75. Everything was satisfactory. Comfortable, clean room. Decent treadmills. Decent breakfast. Quiet. Easy checkin. Plenty of outlets in room. If I ever pass through this area again I’ll definitely stay here.

（由 Google 翻译）这家酒店各方面都很棒：干净宽敞的大堂、干净整洁、装修一新的房间、很棒的早餐吧，以及热情友好的员工。莱克星顿的位置非常便利，靠近高速公路。餐厅也近在咫尺。强烈推荐！ （原文） This hotel got everything right: clean and spacious lobby, clean and updated rooms, a fantastic breakfast bar, and friendly staff to help us out. The Lexington location is very convenient and near the freeways. Restaurants are just down the road, too. Would highly recommend!

（由 Google 翻译）房间和服务都很棒！我很喜欢隔壁的Cracker Barrel餐厅。早餐也不错。地理位置优越——街上就有一家好莱坞骗子商店。我的孩子们对此有点疑问。去田纳西的路上住在这里 （原文） Rooms and service was great! I enjoyed the Cracker Barrel next door. Breakfast was good. Location-there is a Hollywood Hustler store right down the street. My kids had questions about that. Stayed here on way to Tennessee

（由 Google 翻译）我在这家酒店住过两次。 很好。 房间很干净。 浴室水槽的水压不足。 这是一个简陋的房间——没有地毯，没有壁橱。 它可能会变得有点局促。 我最大的问题是没有微波炉。 我觉得按这个价格，房间就应该有这个。 它确实有一个迷你冰箱。 床/枕头很舒服。 我不喜欢塑料冰桶。 这似乎有点浪费。 客房服务不清楚。 有一天我们没有，第二天我们就有了。 但他们拿走了浴垫毛巾并且没有更换。 如果不是每天都有清洁工作，垃圾桶应该更大。 墙壁很薄。 在我住的 3 晚中，有 2 晚我们听到楼上传来很大的声音。 听起来就像人们从一个房间跑到另一个房间，门砰的一声关上。 严重影响了我的睡眠。 这样持续了好几个小时。 老实说，这是我明年考虑换一家酒店的最大原因。 我必须能够睡觉！ 我接触过的每个前台人员都非常友好。 位置非常适合我的活动。 很好的停车位。安全区。 （原文） I've stayed at this hotel twice. It's nice. Rooms are clean. Water pressure in the bathroom sink is lacking. It's a bit of a bare bones room - no carpet, no closet. It can get kind of cramped. My biggest issue is lack of microwave. I feel like the pricing that is charged, the room should have that. It does have a mini fridge. The beds / pillows are comfortable. I dislike the plastic ice buckets. That seems like quite a bit of waste. Housekeeping was unclear. One day we didn't have it, the next we did. But they took the bath mat towel and didn't replace it. Trash cans should be bigger if housekeeping isn't going to happen daily. Walls are thin. For 2 nights of my 3 night stay we had loud sounds coming from the floor above us. It sounded like people running from room to room and doors slamming. It severely impacted my sleep. It went on and on for hours. Honestly that is the biggest reason I'd consider a different hotel next year. I have to be able to sleep! Every front desk person I've dealt with has been so friendly. Location is great for my event. Nice parking. Safe area.

（由 Google 翻译）我希望能给三星半。这家酒店最棒的地方是床罩，柔软舒适，棒极了。房间需要深度清洁，墙上有脏东西，地板也不太干净。工作人员不多，态度也不好。不算粗鲁，就是有点儿不礼貌。我们不得不在附近再住一晚，但最终决定换一家酒店。 （原文） I wish I could give 3 1/2 stars. The best thing about this hotel is the comforters, they are so soft and amazing. The room could use a deep cleaning, there was stuff on the walls and the floors were not that clean. Staff was not around much and not pleasant. Not rude just blah. We had to stay in the area another night, but we decided to stay at another hotel.

（由 Google 翻译）我在这里住了两晚，本来想着续住，但实在没法在 Avid 酒店再住一晚。我刚到的时候，房间里弥漫着一股浓烈的漂白剂和清洁剂的味道。房间很干净，我很喜欢，但因为房间通风不好，我说话都哑了，喉咙也有些不适。 我觉得这家酒店非常干净、舒适、安静，而且价格也不错。酒店允许携带宠物，但之前有一位客人带着一只非常凶猛的狗，在走廊里试图攻击我的狗。 总的来说，我唯一的抱怨是他们打扫房间后需要通风。我感觉自己就像走进了毒气室，现在却因为没有去别的地方而付出了代价。 （原文） I stayed here for 2 nights, I was contemplating extending my stay but couldn't do another night at the avid. My room had an extremely strong smell of bleach and cleaning chemicals when I arrived. I appreciate the cleanliness of the room because it was great, however, due to the room not airing out, I have lost my voice and having some throat irritation. I did find the hotel to be very clean, pleasant, quiet and a good price. It is pet friendly but they did have another guest with an extremely aggressive dog that tried to attack my dog in the hallway. Overall, my only complaint is they need to ventilate a room once they clean it. I feel like I walked into a gas chamber and now I'm paying the consequences for not just having gone somewhere else.

（由 Google 翻译）这家酒店值得五星好评。房间超级干净，而且配备了许多便利的设施。 入住和退房都很方便。 强烈推荐，我们以后肯定还会再来。 （原文） This hotel worth 5 starts. The room super clean with many of convenient feture design in the room. Easy check-in and out. Highly recommended and absolutely we will be back here in the future.

（由 Google 翻译）我想说的是，他们的前台接待员很棒。她叫塔莎💚，她态度非常热情，工作做得非常好，简直太棒了。她让你轻松预订，只需1-2-3分钟。她还会在你进入房间前询问你需要什么，让你的住宿体验绝对完美。我给这家酒店五星好评，绝对奢华。 （原文） I would like to say they have a great front desk clerk. Her name is Tasha💚she has the most brightest attitude & does her job very well I say outstanding. She makes your reservation easy to book in 1-2-3. She also before entering your room do you need anything and makes your stay absolutely excellent and I would give this place a 5 star review and definitely luxury

（由 Google 翻译）这家酒店性价比很高。我同意浴室水槽水压有点小，但淋浴水压很棒。房间里的空调似乎不太好用。要么非常冷，要么我们把温度调高，结果就很热。好像没有中间状态。空调噪音也很大，让人难以入睡。 （原文） The hotel was great for the price. I would agree that the bathroom sink had little water pressure but the shower water pressure was great. The A/C in the room did not seem to work properly. It was really cold or we turned it up and it got hot. Didn't seem like there was any in between. The A/C also made a very loud noise making it hard to sleep.

（由 Google 翻译）这家酒店水压很差，连淋浴都很难。这种白天淋浴都困难的酒店，根本不值得入住。今天早上和昨天打开淋浴，都没水。不得不等到水压恢复正常才能洗澡。工作人员回复说正在努力解决这个问题。两晚几乎400英镑，连淋浴和洗手都无法进行，这简直令人无法接受。 （原文） This hotel has no water pressure making even showering difficult. People should not be checked on to a hotel that makes showering difficult during the day. This morning and yesterday turned the shower on an no water came out. Had a to wait to take a shower until pressure built up. Staff response was we are working on it. Almost 400.00 for 2 nights without the ability to take a shower or wash your hands is simply unacceptable.

（由 Google 翻译）真是个有趣的故事。显然，我在旅行前看了太多评论和酒店描述，把这家酒店和另一家搞混了。不过，这是好事。不，它并没有达到我的预期，但价格非常合理，而且总体来说很干净。不过淋浴间的角落略微发霉了。床很舒服，房间很宽敞，两个人住也不会觉得拥挤。我没有用房间里的咖啡机，因为大堂里有一个咖啡吧。非常友好和乐于助人的员工帮我们安顿下来。 离医院近是一大优势，救护车的警报声都关掉了，因为我们几乎没听到过。我们离所有地方都很近，去吃东西和喝咖啡都很方便。离医院近意味着交通会更拥堵，但这不在酒店的控制范围内。总而言之，如果你不想经常外出就餐，这里是个不错的住处。 （原文） So funny story. Apparently, I had read too many reviews and hotel descriptions before our trip and got the place mixed up with another. But in a good way. No, it wasn’t what I expected but the price was more than reasonable and was generally clean. There was slightly mildewed corners in the showers though. The bed was comfy and the room was spacious so that two people didn’t feel cramped. I didn’t use the coffee maker in the room because there is a coffee bar in the lobby. Really nice and helpful staff got us settled. Being close to the hospital is a perk and ambulances cut their sirens because we never really heard them. We were close to everything, and it was a quick jaunt to food places and coffee. Being close to the hospital means increased traffic but that is not under the hotel’s control. All in all, a good place to stay for a couple of days if you don’t want to eat out every mean.

（由 Google 翻译）（我们没有拒绝服务）我们大部分时间都待在英国儿童医院，我的妻子剖腹产后需要休息，所以我让她睡了个懒觉，那天早上工作人员来了，我们睡着了，我告诉他们等着，我们起床穿好衣服，我告诉客房服务人员我们要离开，她不会说英语，所以我们用她的手机当翻译，我让工作人员知道我们要离开，那是在她被叫醒后的一小时内， 所以我最近写了一篇关于我们住宿的文章，我们7月3日开始入住，入住很容易，工作人员非常友好，几天后我们发现我们的房间没有打扫过，也没有新的毛巾或洗澡巾，所以我不得不去好几次才拿毛巾和洗澡巾，这没问题，但不方便，没有人告诉我们什么是长期住宿，我们把房间看作套房，然后垃圾堆积如山，所以我把垃圾放在门外，花了一天半的时间才收走，然后我们发现马桶后面有一些黑色霉菌，我把这个问题报告给了4个不同的在工作人员和 2 名客房清洁人员的注意下，这个问题在大约 3 天后得到解决，现在到处都是蚂蚁，当没有人打扫并且房间里也没有东西需要你打扫时就会发生这种情况。我们住在英国医院，在医院吃饭，也叫外卖带到医院，直到我们的早产婴儿病情好转，所以我们没有食物放在周围，只是工作人员没有正确倒垃圾或打扫房间给我们带来了不便，这是一个位置便利的地方，但需要一些改进和关注，霉菌已经填塞并涂漆，希望它会变得更好，我们没有拒绝服务，我们整晚都在英国医院照顾我们的宝宝，那天早上我们还在床上，我醒来后起床穿好衣服，告诉管家他们可以看看我们的房间，没有留下名字，所以除了维修工，我不知道谁可以买，所以我们今天退房了，维修工在我们离开之前确实来过并提供了折扣，没关系，我不需要折扣，但谢谢，抱歉我不能删除评论，所以对于客户的观点，我会说，我从不阅读政策，如果我这样做，那很少见，我阅读评论，我总是预订一张特大号床，我不记得它说延长住宿，老实说我甚至不知道什么是延长住宿，我刚拿到房间的时候已经很晚了，我们很累了，当我到达房间时，我问了一楼有什么吗，他们给了我们这个101房间，真方便，今天早上和工作人员交谈后，似乎政策会告知人们什么是延长住宿政策， 谢谢 （原文） (We didn’t refuse service) we stay at Uk children’s most of the night and my wife needs rest from her C-section so I let her sleep in, staff came by that morning, we was asleep, I told them to wait, we got up got dressed and I told housekeeping we was leaving, she didn’t speak English so we used her phone as a translator, I let staff know we was leaving that was within the hr after being woke up, So I recently wrote a post about our stay, we started here July 3rd, check in was easy and staff very friendly, after a few days we realized our room hadn’t been cleaned and no new towels or wash cloths, so I have had to go several times to get towels and wash cloths that’s no problem, but inconvenient, no one told us what extended stay is we looked at the room as a suite, then the trash was piling up so I set the garbage outside the door it took a day and 1/2 for pick up, then we notice some black mold behind the toilet I did brig this to 4 different staff and 2 house keepers attention, this issue was resolved after about 3 days, now there’s ants crawling all over the floor, this is what happens when no one cleans and there’s nothing in the room for you to clean either either. We stay at Uk hospital and eat at the hospital and takeout that we bring to hospital while our premature baby improves, so we don’t have food laying around just the inconvenience of staff not taking out the trash or cleaning room properly, this is a conveniently located place but it needs some improvements and attention, the mold has been caulked and painted, hope it gets better we didn’t refuse service, we was up all night at Uk hospital tending to our baby and that morning we was still in the bed, after I was awaken I got up got dressed and told a housekeeper they can take a look at our room, there was no name left so I didn’t know who cam buy other than maintenance, so we checked out today, maintenance did come by before we left and offered discounts, that’s ok I don’t need a discount but thanks, sorry I can’t delete the review, so for a customer point I’ll say, I never read policy if I do it’s rare, I read reviews and I always book a king bed I don’t remember it saying extended stay and honestly I didn’t even know what extended stay is, I just got a room it was late we was tired when I got to the room I asked if there was anything on 1st floor and they gave us this room 101, how convenient, after talking to staff this morning it appears policy will inform people what extended stay policy is, Thanks

（由 Google 翻译）房间很好，不幸的是电视不能用。 互联网有效。 10:30 接到电话说房间太吵了。因此，如果您要与房间里的某人交谈，您可能需要学习手语，因为墙壁显然像纸一样薄。工作人员对于电视问题并没有提供太多帮助，只是说要继续尝试。 当工作人员打电话告诉我们我们说话声音太大时，他很有礼貌，不知道这只是一个凯伦人还是墙壁真的那么薄。我们也能听到有人说话，但听起来还不错，有点像在大厅里，但还不足以让我们想要抱怨。 房间至少非常干净。确实注意到油漆等的一些外观问题。总的来说还是会推荐给朋友或家人。 （原文） The rooms are nice, Television didn't work, unfortunately. Internet worked. Got a phone call to the room for being too noisy at 10:30. So if you are going to talk to someone in your room you may want to learn sign language because the walls are paper thin apparently. The staff wasn't super helpful concerning TV problems, just said to keep trying. The staff was polite when he called to inform us we were talking too loud, don't know if it was just a Karen or if the walls were really that thin. We could hear someone talking as well but not too bad kinda sounded like it was down the hall but not enough for us to want to complain. The room was at least really clean. Did notice some cosmetic problems with paint and such. Overall would still recommend it to a friend or family member.

（由 Google 翻译）本来以为酒店超级好又干净，直到我和家人醒来发现脸上和身上全是虫子咬的，痒痒的。他们有臭虫，我们打电话过去，他们过了好几天才回电确认是他们搞的。最后不得不请灭虫员来，真是让人心痛不已。 （原文） Thought the hotel was super nice and clean until my entire family and I woke up with itchy bug bites all over our faces & bodies. They had bed bugs and when we called it took them days to call us back and confirm we got it from them. Had to have an exterminator come and it was very traumatizing.

（由 Google 翻译）很棒的住宿。干净宽敞。靠近医疗机构，而且因为这是我们入住的原因，所以给了我们折扣价。四星评价只是因为我们的睡眠安排比较奇怪，所以他们免费给我们升级到了最大的房间，我们到的时候，他们还没登记升级信息，房间已经被占了。员工非常友善。 （原文） Great place to stay. Clean and spacious. Close to medical facilities and gave us a discounted rate because that's why we were there. Four stars for service only because they offered a free upgrade to the largest room as we had odd sleeping arrangements and when we got there, they hadnt entered the upgrade and the rooms were already taken. Extremely nice staff.

（由 Google 翻译）过去几个月我们在这里住过两次。我们想再住一次，但这里不提供早餐，而且到目前为止，水压一直不太好。两次他都只负责接待过夜的男士，而且他超级友好！地理位置优越，免费停车，如果需要的话还可以免费洗衣，等等。早餐、舒适的床、干净的房间和舒适的淋浴是我的首选。这次的两点有点欠缺。抱歉忘了拍浴室照片。 （原文） We've stayed here twice within the last few months or so. We qoukd stay again, but it does not offer breakfast, and the water pressure we've had thus far hasn't been so great. He only dealt with the overnight gentleman both time, and he was super friendly! Good location, free parking, free laundry if you need it, and more. Breakfast, comfortable beds, a clean room, and a good shower are my go tos. This one falls a little short on two. Sorry forgot to take bathroom shot.

（由 Google 翻译）他们的外观非常简约低调，大堂也很简朴，说实话我一开始还真有点担心……但房间真的太棒了！！！每个房间都超级宽敞！厨房里有一个很大的用餐区，客厅大小适中，还配有一张躺椅（我老婆很喜欢），卧室里有一个超大的衣柜，浴室也很大。 说到卧室，我承认我以前对酒店的枕头有点不满……但这里没有！床也超级舒服！所以房间整体来说五星好评！！🌟 干净、宽敞，员工友好。如果要住好几天，这里绝对是个好选择！ （原文） Their exterior is very minimal and unassuming, the lobby was basic, so honestly i was a little concerned at first...but the room was great!!! So spacious, every room was! Kitchen had a large eating area, nice size living room with a recliner ( hubs loved), bedroom had a huge closet and the bathroom was good size too. As far as the bedroom goes, I admittingly have an issue with pillows at hotels..but not here! The bed was very nice as well! So 5 stars all around on the room!! 🌟 Clean, spacious and friendly staff. Great choice for sure if staying for multiple days!