得梅因的42家最佳酒店

（由 Google 翻译）我自己没住过Surety Hotel——当时我正在帮员工协调房间——但我不得不留下评论，因为前台的Brooklyn简直是人间珍宝。那天我脑子都快炸了，但她像个专业人士一样处理了我散乱的精力。她超级耐心，反应敏捷，还有她的人品？我太喜欢了。氛围太棒了。 真正让我震惊的是，一个多星期后我再次打电话的时候，Brooklyn竟然还记得我和当时的整个情况。她让整个过程变得异常轻松，而且非常愉快。这种程度的关怀和记忆力实属罕见，而且她没有被忽视。 Surety Hotel很幸运能有她。如果每个地方都有Brooklyn，世界就会运转得更顺畅。 （原文） I didn’t stay at the Surety Hotel myself—I was coordinating rooms for our employees—but I had to leave a review because Brooklyn at the front desk was an absolute gem. My brain was fried that day, and she handled my scattered energy like a total pro. Super patient, sharp, and her personality? Loved it. Total vibe. What really blew me away was when I had to call back over a week later—Brooklyn remembered me and the whole situation. She made the process insanely easy and actually enjoyable. That level of care and memory is rare, and it didn’t go unnoticed. Surety Hotel is lucky to have her. If every place had a Brooklyn, the world would run smoother.

（由 Google 翻译）太喜欢Surety Hotel了！为了看儿子在得梅因踢足球，我们已经连续几年住在这里了。这家酒店文化底蕴深厚，魅力十足。但我们最喜欢的还是前台的那位好朋友——Brooklyn Desart。她总是能预判我们的需求，从一开始就把我们照顾得无微不至！我们迫不及待地想再来！ （原文） Love the Surety Hotel so much! We have been staying consistently for a few years now to watch our son play football in Des Moines. The hotel has so much culture and charm. But what we love best is the friend we have made at the front desk-Brooklyn Desart. She is always anticipating our needs and taken the best care of us from the start! We can’t wait to come back!

（由 Google 翻译）最重要的是床很舒服，房间很干净！装饰独特而精美。总的来说，这家酒店和餐厅给人一种高档的感觉，顾客和员工都很友善。酒店有几个小缺点，但都不是大问题：每层楼都没有制冰机，但前台很乐意送冰块上来。没有免费的瓶装水，不过我们被告知二楼有瓶装水机。好像只有一部电梯在运行。我估计酒店有10-12层，而且电梯在下行的每一层都会停！此外，停车也不方便。附近有一个小型停车场（大概能停30辆车？），或者你可以使用两个街区外的一个更大的停车场。这些都是古老历史建筑的共同特点。我还会再来这里住的。 （原文） Most importantly the bed was comfy and the room was clean! The decor was unique and beautiful. In general, the hotel and restaurant felt upscale and had pleasant clientele and staff. There are only a few drawbacks but not a big deal: there isn’t an ice machine on each floor, but the front desk was more than happy to bring up ice. No complimentary water bottles, but we were told the 2nd floor had a water bottle filler. It seemed like only 1 elevator was running. I think there were 10-12 floors and it stopped on every floor on the way down! Also, the parking was not convenient. There was a tiny parking lot nearby (maybe 30 cars?) or you can use a larger parking garage 2 blocks away. These are all quirks that come with an older, historic building. I would stay here again.

（由 Google 翻译）第二次入住这家酒店了。 真的太棒了！！ 非常棒的酒店：他们保留了很多银行时期的物品。 房间华丽舒适。床很软。浴室堪称一流（配有Byredo香皂和润肤露）。房间里还有一个小冰箱。 酒店位置绝佳，位于得梅因市中心。街边停车很便宜，总能找到车位。 大堂非常适合消磨时光。大堂小咖啡馆的早餐选择虽然价格昂贵，但味道不错。 这是得梅因最好的住宿地点，我还会再来的。 （原文） Second stay in this hotel. Really amazing!! Very nice hotel : they kept lots of things from the time this place was a bank. Rooms are gorgeous and comfortable. Beds are soft. Bathroom is the best you can expect (with Byredo soap and lotion). There is a little fridge in the room. Location is perfect in downtown Des Moines. Parking in the street is cheap and you always find a spot. The lobby is great to spend some time. Breakfast selection at the little café in the lobby is expensive but tasty. It's the best place to stay in Des Moines and I will be back.

（由 Google 翻译）这家酒店位于得梅因市中心，风格独特，非常漂亮。我很喜欢它的风格和建筑，办理入住时的服务也很友好热情。我的住宿包含早餐。餐厅似乎人手不足，食物也温吞吞的，需要改进。但总的来说，这是一次很棒的住宿体验！ （原文） Beautifully unique hotel in the center of Des Moines. Enjoyed the style and architecture, and service at check-in was friendly and welcoming. Sit-down breakfast was included with my stay. Restaurant seemed a bit understaffed and food was served lukewarm so could use some further attention. But overall, a great stay!

（由 Google 翻译）我因为工作原因已经在这里住了两年了。酒店棒极了，房间一流，而且总是干净整洁。前台的每个人都非常友好。Emily Kix 的服务最棒，我有什么需要她总是乐于助人。在我住过的所有酒店中，客户服务是最好的。Autograph Collection 很荣幸能在帝斯曼海姆拥有他们！ （原文） I Have been staying here for two years now for work. They are amazing, rooms are top notch, and always clean. Everyone at the front is SO friendly. Emily Kix is the best, and always there to help when I need anything. Best customer service of any hotel I have ever stayed with. Autograph collection is lucky to have them in DSM!

（由 Google 翻译）前台的肖恩真是太棒了！他轻而易举地解决了我的请求，尽管我的要求有点高。住在一家环境优美、设施齐全、地理位置优越的酒店总是令人愉快的——但如果员工们也非常友善，那就更棒了！比任何Airbnb都好！ （原文） Sean, at the front desk, is seriously amazing! He got my request squared away easily, even though it was kind of a big ask. It’s always nice to stay at a hotel that’s beautiful and has great amenities and a nice location – but when the staff is lovely than that's exceptional! Better than any Airbnb!

（由 Google 翻译）从我们抵达的那一刻起，这里的一切都无与伦比。帕里斯和他的代客泊车团队无疑是我见过的最专业的团队。他们准备好了推车，帮我们卸行李，护送我们到前台，确保我们得到妥善的照顾。入住手续办理得非常便捷。房间豪华、干净、宽敞。床上早餐既方便又美味。以后我每次来得梅因都会住在这里。 （原文） Every thing here was exceptional from the moment we arrived. Paris and his team of valet were hands down the best team of professionals I've seen. They had a cart ready and helped unload our luggage, escorted us to the front desk and made sure we were taken care of. The check in was easy and seamless. The room was luxurious, clean, and spacious. The breakfast in bed was convenient and delicious. I will stay here everytime I'm in Des Moines from now on.

（由 Google 翻译）这次去得梅因是为了庆祝父亲的80岁生日。我们上次来得梅因时，酒店刚刚装修完毕，所以选择了这家酒店。我姐姐也住在这里，房间舒适干净，地理位置优越。 每一层楼都有一幅反映酒店历史和得梅因事件的镜子。这些互动镜子上还展示了当时的时尚服饰……拍照留念的瞬间妙趣横生。大堂弥漫着令人放松的香味，每次我走出电梯或走进大门，心情都会变得愉悦。 我们的房间空间宽敞，设施齐全——浴室台面空间宽敞，还有步入式淋浴间。我们房间的淋浴喷头水压不太好，但足以满足需求。我室友唯一的缺点是枕头，如果你喜欢硬一点的枕头，需要自带。使用希尔顿酒店的应用程序让我的入住体验异常顺畅。我可以在办理入住时选择我喜欢的楼层和房间，然后直接用手机激活数字钥匙。退房也同样轻松便捷，完全通过应用程序完成。 由于入住期间人很多，我没机会去Speakeasy酒吧或酒店的任何餐厅，每家餐厅都挤满了人。下次一定要去看看。好在酒店步行范围内有几家很棒的餐厅，附近还有一家方便的星巴克。 我会推荐这家酒店，以后还会选择。 （原文） This trip to Des Moines was family celebration for our dad's 80th birthday. And selected this hotel as the last time we were in town the hotel was just finishing up renovation. And my sister stayed here and enjoyed the room, features were comfortable, clean and good location. Each floor has a reflection through the years showing the hotel's history and events in Des Moines. And these interactive mirrors with fashion period clothing...fun picture moments. The lobby has this amazing scent that was relaxing and just brightened my mood every time I came off the elevator or entered the front door. Our room had good space and features - there is good bathroom counter space and walk-in shower. The shower head for our room did not have good pressure, but decent for what one needs. The one drawback for my roommate was the pillows, if you prefer a firm grade you will need to bring your own. Using the Hilton app made my stay incredibly smooth. I was able to select my preferred floor and room during check-in, then activate the digital key right from my phone. Checkout was just as effortless handled entirely through the app. It was a packed stay, so I didn’t get a chance to try the Speakeasy or any of the hotel restaurants each one was bustling with people. Definitely something to check out next time. Fortunately, there are several great restaurants within walking distance of the hotel, plus a convenient Starbucks nearby. I would recommend this hotel and would select again.

（由 Google 翻译）这家酒店太棒了，酒店很漂亮。服务人员、调酒师、经理，还有代客泊车员杰克，都是一流的。如果您追求优雅的格调和各方面的优质服务，这里就是您的理想之选。如果您追求最棒的酒吧服务，那就去酒吧找赛琳娜吧。她调制的玛蒂娜浓缩咖啡简直是意大利顶级的，她的专业素养和调酒技术更是世界一流。酒吧的女主人雪莉已经值班两天了。一位身材魁梧的政府外交官提前五分钟突然到来，但她处理得非常出色。她处事沉着冷静，尤其是在人们毫无头绪的情况下。我真想雇佣这些人！ （原文） This hotel is amazing. The hotel is beautiful. The service staff, bartenders, manager, and Jake the valet attendant are top notch. If you want elegance with amazing service at every level this is your place. If want the most amazing bar service get Selena at the bar. Her espresso Martina is beyond Italy and her professionalism and mixology was one of the best in the world. Sherrie the host for the speak easy was on the job two days. A huge government diplomat came in 5 minutes before unannounced and she handled amazingly. Class and poise while handling a situation especially when people didn’t know what was going on. I would hire every one of these people!!!

（由 Google 翻译）这家酒店和员工真是太棒了！从我把车停在酒店门口的那一刻起，一切就都顺理成章了。代客泊车员热情周到，服务一流。强烈推荐使用代客泊车服务，绝对物超所值。 办理入住非常快捷。我刚走过去，他们就热情地迎接了我。员工友善又乐于助人。 酒店环境优美宁静，是一栋维护得当的历史建筑。我的房间干净整洁，还能欣赏到市中心建筑群的美丽景色。 下次来得梅因，我一定会再次入住这家酒店。 感谢得梅因堡酒店的全体员工！ （原文） What a fantastic hotel and staff! It started when I pulled up front. The valet was fabulous, helpful, and friendly. Spend the money to use the valet. You won’t be disappointed. The check-in was quick. They greeted me as I walked up. Friendly and helpful staff. The property is beautiful and peaceful. It is well manicured, well taken care of historical building. My room was clean with a beautiful view of the downtown buildings. I will definitely stay here my next time in Des Moines. Thank you staff of Hotel Fort Des Moines!

（由 Google 翻译）我在这家酒店度过了一段美好的时光！整个地方一尘不染，干净程度令人印象深刻。我也很喜欢他们在翻新建筑的同时，保留了其历史魅力，并融入了现代元素。 最重要的是，酒店地理位置优越，就在市中心。所有地方都在步行距离内，这使得探索这座城市变得如此轻松愉快。 总的来说，这家酒店超出了我的预期，我强烈推荐给所有来得梅因旅游的人。 （原文） I’ve been having such a wonderful stay at this hotel! The entire place is spotless the cleanliness is truly impressive. I also love how they preserved the building’s historic charm while renovating it with modern touches. On top of that, the location is perfect, right in the heart of downtown. Everything is within walking distance, which made exploring the city so easy and enjoyable. Overall, this hotel exceeded my expectations, and I would highly recommend it to anyone visiting Des Moines.

（由 Google 翻译）与这里几位评论者的观点一致。这座建筑充满历史韵味，又融合了现代元素，赋予了这家酒店一种高雅的气质。员工热情周到，随时提供帮助，酒店内的两家餐厅也都非常棒。附近还有价格实惠的停车场。我们一定会再次入住。 （原文） Sharing the opinion of several reviews here. A building with historic charm, mixed in with modern touches gives this hotel an elevated vibe. Staff is helpful at every turn, and the two restaurants available within the hotel are fantastic. Affordable parking garages nearby as well. We'll definitely be back.

（由 Google 翻译）我们住得很愉快。房间非常漂亮、宽敞、干净。所有工作人员都很友好，乐于助人。业主在保留历史魅力的同时，也融入了现代舒适设施，做得非常出色。强烈推荐您在城里或周末度假时入住这里。 （原文） We had a wonderful stay. The rooms were very nice, spacious, and clean. The entire staff was friendly and very helpful. The owners did a wonderful job of keeping the historic charm while incorporating all of the modern day comforts. Definitely recommend staying here when in town, or for a weekend getaway.

（由 Google 翻译）非常棒。设施和服务丰富。酒店周围有很多餐饮选择，附近还有一家名为 HY VEE 的杂货店。酒店非常注重健康，也为那些想吃主流零食的人提供各种选择。非常有帮助。这座城市比大型都市中心节奏慢。这里有很多会议中心、独特的探险活动，而且非常具有社会包容性。 （原文） Very nice. Has lots of amenities and services. There are lots of food options available around the hotel and there is a grocery store nearby called HY VEE. Very health conscious and still has items for those seeking mainstream snacks. Very helpful. The city is slower than larger scaled metro centers. Lots of conference centers, unique adventure pursuits and very socially inclusive.

（由 Google 翻译）晚饭后我们到达，入住了转角套房，从这里可以欣赏到得梅因的美景。房间本身很舒适，客厅很漂亮，卧室的床也超级舒服。折叠沙发对孩子们来说非常不舒服，不过我想折叠沙发也就是这样吧。淋浴不太理想。水流冲击金属排水板的声音很大，水压也不大。我们到达房间后，发现了一个可重复使用的水瓶。我去找前台反映这件事，因为作为客人，我总觉得是清洁人员的问题，还是房间没有彻底打扫干净。前台告诉我，我们房间里还有另一位客人，但他觉得房间的景色不太好，所以可能是他们的水瓶的问题。这让我有点毛骨悚然，他们在房间里待了这么久，留下了个人物品，然后转身就把房间分配给我们了。保安确实上来拿走了瓶子，他以为这是清洁人员的水瓶，这比在我们入住前随机来到我们房间的客人的情况要好一些。 （原文） We arrived after dinnertime to check into the corner suite, which does have great views of Des Moines. The room itself was comfortable. The living room area was nice and the bed in the bedroom was extremely comfortable. The pullout couch was extremely uncomfortable for the kids, but I guess that's what you get with a pullout couch. The shower was a little less than desirable. The metal drain plate was so loud with the water hitting it and the water pressure was not great. We also arrived in our room and found a reusable water bottle. I went to speak to the front desk about it because, as a guest, it makes you curious if it was the cleaning staff or if the room wasn't thoroughly cleaned. I was informed a different guest was in our room, but decided they didn't like the view so it was probably their water bottle, which gives me a bit of the heebie-jeebies that they were in there long enough to leave personal belongings and then turn around and assign the room to us. Security did come up and grab the bottle and he thought it was the cleaning staff's water bottle, which was a little better of a situation than a random guest who was in our room prior to us checking in.

（由 Google 翻译）第一个房间有异味，潮湿闷热，浴室墙壁上有霉菌孢子，电视也坏了。很快就修好了。我报告了房间问题，但回复的是自动留言，没有人接听。我去了前台，他们试着换了个房间。我们去了3个不同的房间，都有同样的问题。第四个房间似乎好一些。结果发现暖气坏了，浴室墙壁上有霉菌，冲马桶时发出可怕的声音。我们打电话叫维修人员，他们承诺会有人来，但没有人来。我在退房时提到这个问题，他们说如果我在退房前下来，就可以安排入住。这绝对是我经历过的最糟糕的酒店住宿。2星是给餐厅服务员的，也是因为第一次尝试换房，但住宿体验太糟糕了！我入住后向客服反馈了情况，要求退款，但一直没有收到回复 （原文） The first room smelled, was damp/muggy and had mold spores on the bathroom walls and the TV didn't work. It was fixed promptly. I reported the room but it was an automated message and no one responded. When I went to the front desk, they tried finding another room. We went into 3 different rooms, they all had the same issue. The fourth room seemed better. Only to find it the heat did not work and there was mold on the bathroom walls and when you flush the toilet it made the most horrible sound. We called for maintenance was promised someone would be up. No one showed. When I mentioned it at checkout I was told if I came down before checkout I could have been accommodated. This is easily the worse hotel stay I have experienced.The 2 stars is for the restaurant server and the initial attempt at a room change but the stay was horrible! While giving feedback to rep after my stay I requested a refund and haven't heard back since

（由 Google 翻译）上周末我出差住在希尔顿酒店。地理位置优越，房间舒适，食物也不错。然而，客户服务还有待改进。 我入住期间遇到了一个问题——不是故意的，而是失误——但问题已经解决了。经理亲自过来道歉，并给了我们四张酒吧饮品券，我很感激。 周日早上，酒店内的星巴克比预期提前关门了，于是我们问酒吧服务员，能不能用这些优惠券换两杯无酒精鸡尾酒。令我们惊讶的是，他们告诉我们，优惠券只能用于购买酒精饮料或咖啡。我解释说，我们只是想点同样的鸡尾酒，只是不含酒精，这样酒店实际上会少付点钱。但答案仍然是“不可以”，他们告诉我们：“明天星巴克开门的时候再来。”因为我们那天要退房，所以没办法。 最后，我们把四张优惠券退了，并表达了最诚挚的祝福。我分享这些并非因为最初的失误——这种失误在任何地方都可能发生，而且处理得很好——而是因为酒吧的体验反映出客户服务和灵活性的缺乏。一个简单的解决方案本可以扭转局面，但结果却留下了令人失望的印象。 （原文） I stayed at the Hilton for business this past weekend. The location is excellent, the rooms are comfortable, and the food was good. However, the customer service could use improvement. There was an issue during my stay—something that was a mistake rather than intentional—and it was resolved. The manager personally came over, apologized, and offered our company four drink coupons for the bar, which I appreciated. On Sunday morning, Starbucks inside the hotel was closed earlier than expected, so we asked the bar attendant if we could use the coupons for two non-alcoholic cocktails. To our surprise, we were told that the coupons were valid only for alcoholic beverages or coffee. I explained that we simply wanted the same cocktails, just without alcohol, which would actually cost the hotel less. Still, the answer remained no, and we were told, “You can come back tomorrow when Starbucks is open.” Since we were checking out that day, that wasn’t an option. In the end, we returned the four coupons with our best wishes. I share this not because of the initial mistake—which can happen anywhere and was handled well—but because the bar experience reflected a lack of customer service and flexibility. A simple solution could have turned the situation into a positive one, but instead it left a disappointing impression.

（由 Google 翻译）首先，我走进房间时，马桶里还有尿。什么都没有——比如精神航空公司——实际上精神航空公司会提供免费饮用水——而在这里你得花钱买一瓶水。空调和电路一直嗡嗡作响。睡觉的时候特别烦人。房间里没有小拖鞋给我用。停车不是特别方便，因为你必须步行 5 分钟才能到达停车场，而且是的，你必须付费。我很确定 6 号汽车旅馆提供免费早餐，但希尔顿酒店没有。从字面上看，很多小细节都不尽如人意，最终都成了问题。冰桶是最小的冰桶。说真的，如果这是一家破旧的汽车旅馆，我可以理解，但当你花这么多钱却得到这么少的东西时——它应该得到这么差的评价。 健身房还不错。 （原文） Firstly came into the room with pee in the toilet still. Nothing is included also- like spirit airways- actually spirit gives u free water - here you have to pay for a bottle of water. There was constant whirring in the ac unit and electrical. Super annoying when trying to sleep. No little slippers for me to use in the room. Parking wasnt particularly convenient bc u have to walk 5 mins away for parking and YES you have to pay. I am pretty sure motel 6 gives u free breakfast but not the Hilton. Literally so many small attention to detail things were not good which add up in the end. The ice bucket is the smallest excuse for a bucket. Genuinely if this was a run down motel, I would understand but when you pay this much for so little- it deserves this bad review. The gym was good tho.

（由 Google 翻译）我们入住时间为7月10日至7月11日。我们和另一对夫妇一起订了两间房，都在一楼。 两间房都臭气熏天！我们的房间更臭——臭得让人窒息。一股霉味——就像一堆毛巾在里面堆了好几个星期一样。 我们向前台反映情况。没有其他空房了。 我想可能是我们出去吃晚饭的时候维修人员做了些什么，才减轻了臭味。我们还把空调和风扇开到最大。 而且，我们的房间就在公共人行道旁边。窗帘根本拉不开一条缝——因为公共人行道就在窗户的另一边。结果，我们的房间又黑又闷。 我睡的床垫很糟糕——床垫又软又硬，而且因为过度使用而凹陷。感觉就像睡在浴缸里一样。睡在床中间根本睡不着——老是滚进被压扁的浴缸里。 而且，早餐吧台的服务很差。我上楼找了三次吃的，除了干麦片之外，其他都空了。最后我买了个外带百吉饼。我们一行人没有热鸡蛋和蛋白粉。而且我也没看到工作人员忙着补货。 当时正在举办青少年棒球锦标赛，有很多孩子和家庭。不过——这家酒店应该准备得更好，人员配备也更到位。 虽然汉普顿的酒店总体来说还不错，但这家略逊一筹。我不会再住这里了，也不推荐。 每晚200美元，我期望的是干净无异味的房间、舒适的床垫，以及包含在内的早餐。 （原文） We stayed 7/10-7/11. We went with another couple and booked two rooms, both were on first floor Both rooms STUNK! Ours was worse--like gaggy bad. Smelled mildewy--like piles of towels had been stored in there for weeks. We reported to front desk. There were no other rooms available. I believe maintenance did something while we went out to supper, which lessened the stink. We also had left ac and fan running full tilt. Moreover, our room was right next to the public sidewalk. We couldn't open the curtains even a crack--because PUBLIC SIDEWALK was on other side of the window. As a result, our room was dark and closed. The mattress I slept on was lousy--mattress was saggy, hard and compressed and indented for overuse. It was like sleeping in a bathtub. It was impossible to sleep in the middle of the bed--kept rolling into the compressed bathtub. Moreover, breakfast bar was poorly attended to. I went up three times to find food, and everything but the dry cereal was empty. I finally grabbed a to-go bagel bag. No hot eggs or protein for our group. And I didn't see staff hustling to re-fill. There was a youth baseball tournament going on, so many kids and families. Still--the hotel should've been better prepared and staffed. While Hampton's are generally decent, this one fell short. I would not stay here again, and I don't recommend. For $200/night I expect a clean, odor-free room, a decent mattress, and a breakfast that is part of the deal.

（由 Google 翻译）我在那里住过几次。地理位置优越，可以去活动中心听音乐会，或者坐班车去州博览会。员工总是很友好。经理凯文很棒，他总是认出我是希尔顿会员，并会跟进以确保我的住宿体验良好。如果有机会，我强烈推荐天际线套房。 （原文） I have stayed there several times. Great location to for concerts at the event center, or catching the shuttle to the state fair. Staff is always friendly. Kevin the manager is great, always recognizes me as a Hilton member and follows up to make sure my stay is a good one. If you get the chance I highly recommend the skyline suites.

（由 Google 翻译）酒店非常漂亮干净。第一次来市中心，感觉很安全。工作人员非常友好，乐于助人。经理还送了我们家孩子一包薯片，因为他在办理入住时逗她笑了。 一定会再来的！ （原文） Very nice and clean hotel. First time to downtown and it felt safe and secure here. Staff were super friendly and helpful. The manager gave our kiddo a bag of chips just because he made her laugh during check in. Will definitely be back!

（由 Google 翻译）房间大小合适，但真的需要翻新，清洁得更好！碗碟和炊具上都残留了大量食物残渣。空调上积满了灰尘，好像一年多没打扫过似的。我到达时，房间里弥漫着霉味，因为浴帘急需更换。酒店的洗衣机/烘干机也需要清洗，因为它们到处都是霉点。好几天没有清洁服务，而且“除非特别要求，周末也不提供服务”……早餐是标准配置，没有额外收费。床很舒服。 （原文） Rooms are a comfortable size but holy wow do they need an update and much better cleaning! The dishes and cookware all had a massive amount of food left on them. The AC unit was absolutely caked in dust as though it hadn’t been cleaned in over a year. When I arrived, my room smelled of mildew because the shower curtain was in desperate need of being replaced. The washer/dryers in the hotel need to be cleaned as well as they wreak of mold/mildew. No cleaning service for multiple days and “they don’t do service on weekends unless specifically requested”… Breakfast is your standard spread with nothing over the top or extra. Beds were comfortable.

（由 Google 翻译）位于得梅因市中心。房间标称可睡四人。但床是折叠床。折叠床我没什么可说的，虽然我通常会尝试。床垫很薄，一点都不舒服。金属边缘，进出都很危险。我无法想象两个人睡在里面。其他方面都还不错。 （原文） Central location in downtown Des Moines. room said it slept four. That was with a fold out bed. There is nothing nice I can say about the fold out bed and I usually try. Very thin mattress and not comfortable at all. Dangerous even to get in and out of with the metal edges. I can’t imagine two people trying to sleep in it. Everything else about the place was fine.

（由 Google 翻译）由于该地区的其他酒店不符合我们的预期，我们没有预订就直接入住了。凯特热情地微笑着迎接我们。她非常热情友好，乐于助人，帮我们订了房间，还详细介绍了爱荷华州博览会。这家酒店绝对符合我们的预期。以后还会再来 :) （原文） We walked in with no reservation since another hotel in the area did not meet our expectations. We were welcomed by Kat with a warm smile. She was very sweet and helpful assisting us getting a room and explaining details of the Iowa State Fair. This hotel definitely met our expectations. Would stay there again :)

（由 Google 翻译）6/5！我几乎不想告诉任何人，这样我就能独享这颗珍宝。 前台热情洋溢，唱歌！甚至还推荐了餐厅。 套房清新宜人。走出去，左转就是干净的市中心。右转就是闪闪发光的州议会大厦！附近有很多很棒的餐厅 （原文） 6/5! I almost don't want to tell anyone so that I can keep this gem to myself. The front desk, singing and happy! Even recommending places to eat. The suites, fresh. Step outside, turn left is clean downtown. Turn right, glistening state capitol! Great eateries nearby

（由 Google 翻译）我们最近在劳动节假期住在这里。因为这是再次入住，所以一切都和往常一样好。唯一的缺点是泳池区完全关闭了，预订时我们并不知道这一点。请务必提前致电，以确保所有需要的设施都已准备就绪。 （原文） We recently stayed here over Labor Day holiday. Everything was good as usual since this was a repeat visit. Only DOWNSIDE was the pool area was completely closed and were unaware of this when booking. Always call ahead to make sure everything you need will be available.

（由 Google 翻译）住在这里体验很棒。工作人员超级友好，离演出场地很近，早餐也很棒！虽然只在城里住了一晚，但绝对会再来住！ （原文） Had a great experience staying here. Staff were super friendly, close to venues and breakfast was good! Was in town for only one night but definitely would come back and stay!

（由 Google 翻译）房间空间很大，虽然折叠沙发床算不上最舒服的。我喜欢房间里的小厨房、带可关门的卧室，以及漂亮的淋浴间（不过玻璃需要改进一下，以免所有东西都湿透）。最棒的是主楼层的公共空间。欢乐时光提供饮料和小吃，美味的早餐，配备器械和空间的健身房，以及一个可以嬉戏的泳池，都很棒。水景虽然有点潮湿，但很漂亮。总的来说，房间有点老旧，但住宿体验很棒。 （原文） The rooms have lots of space, although the pull out couch isn't exactly the most comfortable bed ever. I love the little kitchenette space in the room, the bedroom with a door you can close, and a nice shower (but they need to work on the glass so everything doesn't get wet). The best part is the communal spaces on the main level. Happy hour with drinks and snacks, tasty breakfast, a gym with machines and space, and a pool to splash in are great. Everything is humid with the water features but they are pretty. Overall, the rooms are a little tired but the stay is good.

（由 Google 翻译）⭐️⭐️⭐️½ 宽敞的房间，需要翻新：在得梅因大使馆套房酒店住了一晚。酒店有点老旧，确实需要更换新家具并翻新一下，尤其是地毯。停车位似乎有限，而且没有代客泊车服务。我们入住的是一套独特的两居室套房——一间卧室配有一张特大床，另一间卧室配有两张大号双人床，一个带折叠沙发的大客厅，以及一间浴室。房间非常安静宽敞，虽然有点灰尘。淋浴令人失望——很难开关。这间套房理论上可以住六人（不包括折叠沙发），但只提供四条毛巾，很不方便。 工作人员非常友好周到，迷你冰箱没有冷冻室也没什么大不了的。经理们的欢乐时光很不错，早餐是典型的大使馆套房酒店式早餐——不错的选择。额外福利：几个街区外就有一家很棒的咖啡店。我还会再来的，尤其是如果家具和地毯能翻新的话。总体而言，3.5/5 — 可以给出更高的分数，但是它比较旧，有点灰尘，而且淋浴很烦人。 （原文） ⭐️⭐️⭐️½ Spacious Room, Needs Update: Stayed one night at the Des Moines Embassy Suites. The hotel is a bit old and could really use new furniture and a facelift, especially the carpets. Parking seemed limited and there’s no valet. We had a unique 2-bedroom suite — one bedroom with a king, one with two queens, a large living room with a pull-out couch, and one bathroom. The room was very quiet and spacious, though a bit dusty. The shower was frustrating — very hard to turn on/off. The suite technically sleeps six (not counting the pull-out couch), but only provides four towels, which was inconvenient. The staff were very nice and attentive, and the mini fridge not having a freezer wasn’t a big deal. Managers’ happy hour was nice, and breakfast was typical Embassy Suites — decent option. Bonus: a great coffee shop just a few blocks away. I’d return, especially if the furniture and carpets get updated. Overall, 3.5/5 — would give higher, but it’s old, a little dusty, and the shower was annoying.

（由 Google 翻译）服务和员工都很棒，非常友善。我们的房间有点脏，进门就看到客厅里放着一台大型除湿机，软管连着水槽。很奇怪。我当时在想是不是水质出了问题。工作人员否认有任何问题。 浴室水槽有裂缝，不漏水，只是外观上的损伤。 床头柜上那个很酷的手机充电器不能用。 台灯的插座也坏了。 床​​很舒服，枕头很多，床单也很干净。没有额外的毯子，不过这不算什么大问题。 欢乐时光总是很棒。早餐也不错。 我不喜欢那只不守规矩的狗，它用长长的牵引绳拴着，在盘子里嗅来嗅去，还乞求早餐。显然它不是服务犬。工作人员应该注意这一点。后来有其他客人上前制止。我把被它嗅过的盘子都收走了。 我们还会再来，因为地理位置很棒。 （原文） Service and staff were wonderful, really nice. Our room was dingy, we walked into a big dehumidifier in the living room area, with a hose strung into the sink. Odd. Wondering if there was a water issue or something. Staff denied any issue Bathroom sink cracked, not leaking but cosmetic damage. The cool cell phone charger on night stand isn’t functional. The lamp plug ins also non functional. Beds good, plenty of pillows, clean sheets. No extra blanket, but not a big issue. Happy hour always nice. Good breakfast. Didn’t appreciate the unruly dog sniffing the plates and on a long leash begging for breakfast food. Clearly not a service animal. Staff should have been on top of that. Customers stepped in. And I removed the plates that got nosed. We will stay again the location is awesome

（由 Google 翻译）上周末我因为参加活动入住了这家酒店。 地理位置无与伦比！步行即可轻松抵达得梅因市中心的任何地方。如果您不想在酒店内使用代客停车服务，街对面就有一个价格实惠的公共停车场，而且距离不到半个街区的河桥上也有免费的路边停车服务。 酒店始终感觉非常安全，而且还有额外的夜间保安。早餐和欢乐时光小吃非常棒，而且很贴心。 工作人员热情周到。入住的客人来自不同背景，彼此尊重。 如前所述，酒店比较老旧，套房也略有磨损，但我的套房干净整洁，设施齐全，空调运行良好（专业提示：将风扇从自动档调至高速档），水压和温度都没有问题。 总而言之，这是一次非常棒的住宿体验，我绝对会继续入住这家酒店。 （原文） Stayed at this property this past weekend for an event. Location is unmatched! Easy walking distance to anything downtown Des Moines. If you don't want on property valet parking there is a very affordable public garage directly across the street and free on street free on the river bridge less than 1/2 block away. Hotel felt very safe at all times and there was additional late night security guard presence. Breakfast and happy hour snacks were amazing and on point. Staff were accommodating. An eclectic mix of guests who were respectful of each other. As mentioned before the property is older and the suites do show a little wear, however my suite was clean, properly accommodated, my AC worked fantastic (pro tip: change the fan from Auto to High) and I had no issues with water pressure or temperature. Overall a fantastic stay and I will absolutely keep this property in my rotation.

（由 Google 翻译）Paula和厨师Ruben都非常棒。我们来这里参加爱荷华州律师协会的活动，Paula看到我们坐在桌旁，就问我们是否需要吃点东西。我们说不需要，她就邀请我们一起吃早餐。我们看到Ruben在烤架上忙活，就决定点一份煎蛋卷。味道真是太棒了！服务员们多次过来询问我们是否一切都好。你们的员工真是太好了！我很少写评论，但这次的体验真的非常难忘。谢谢你们让我们感觉像家人一样！ （原文） Paula was amazing and Ruben the cook was amazing. We were here for the Iowa Attorneys Association and Paula saw us sitting at the table and asked if we had something to eat we said no and she invited us to breakfast. We saw Ruben on the grill and decided on an omelette. It was amazing. Staff checked in on us several times making sure that we were okay. What a staff you all have. I never leave reviews but this was definitely a notable experience. Thank you for making us feel like family!

（由 Google 翻译）我只是来这里参加秋季会议的参会者。 我只知道这里的员工团队非常专业、热情友好，而且笑容满面。他们乐于助人，交谈也很愉快。我要特别感谢Paula和Rueben（他们做的煎蛋卷太棒了！），以及当天上午在场的其他工作人员，他们让我感觉像贵宾一样，即使我没有入住。 团队做得太棒了！ （原文） I was just an attendee for a fall conference taking place here. All I know is the staff team was extremely professional, personable and nice as can be. Smiles balance with help and friendly conversation. I want to highlight Paula and Rueben( amazing omelette)as well as the rest of the team present during the morning who made me feel like a valued guest even though I wasn’t staying there. GREAT JOB TEAM!

（由 Google 翻译）这家酒店最大的优点就是地理位置。房间很老旧。浴室也很旧，毛巾钩根本挂不住毛巾。淋浴间没有全封闭的门，水会溅到地板上。而且淋浴间的瓷砖很脏，即使房间已经打扫过了。 床​​很硬，睡起来很不舒服。 停车费很贵，而且车位非常有限。 只有一部电梯可以通往车库。这给需要回房间的客人带来了很大的不便。我入住那天是周六，酒店很忙，因为我要出差。 前台接待人员态度很冷淡。 这家酒店不收现金。我去换零钱想给客房服务和餐厅的小费时，被告知他们没有现金。 温控器一次只能开一种模式：要么是暖气，要么是冷气。没有中间模式。我入住那天冷得要命，因为暖气根本打不开。我房间里温度是64华氏度（约18摄氏度）。我让他们来开暖气，但那周晚些时候天气又变暖了，然后我又打不开空调了。 餐厅员工很棒，食物也很美味。 早餐很不错，而且都是现点现做。 免费早餐不足以让我再次入住，只有重新装修才能让我心动。 （原文） The best part of this property is the location. The rooms are dated. The bathrooms are old and the towel hooks didnt hold towels. The showers dont have a full door. So the water gets on the floor. And the tiles on the shower are grubby. Even after the room is to be cleaned. The beds are hard and uncomfortable. The parking is expensive. And it is very limited. Only 1 elevator was working to go to the garage. That made it hard when people were needing to get their rooms. It was a busy Saturday when I checked in for a work thing. The front desk staff that checked me in was barley friendly. Its a cashless hotel..when I went to get change for some cash tips for housekeeping and the restaurant, I was told they dont have any cash. The thermostat only has one mode at a time. Either the heater, or cooling. No in-between. The day I got there I froze. I couldn't get the heat to come on. It was 64 in my room. I got them to come in to turn the furnace on, but later that week it got warm and then I couldn't get the cooling to turn on. The restaurant staff was great. And the food was good. The morning breakfast is very good and made to order. The free breakfast is not going to bring me back. A remodel would.

（由 Google 翻译）工作人员很棒，非常乐于助人，非常友好。 地理位置优越，步行即可到达许多当地酒吧和餐厅。酒店酒吧很棒，调酒师也很棒。酒店的氛围令人惊叹，细节之处都美不胜收。 早餐很棒，选择丰富，我很喜欢他们提供的杏仁奶和意式浓缩咖啡机。 停车场就在街对面，每天10美元或每小时1美元。 我们一定会再来的，强烈推荐。 我们去庆祝周年纪念日，房间宽敞华丽。 （原文） the staff were great and very helpful so friendly. Location was perfect walking distance from a lot of local bars and restaurants. Hotel bar is very nice and bartender was great. The ambiance of the hotel was just amazing so much detail to make it beautiful. The breakfast was great so many options and loved they had almond milk & espresso machine. Parking is across the street $10 a day or $1/per hour. We definitely will be back and would highly recommend. Went for our anniversary room was spacious and gorgeous

（由 Google 翻译）上周末我们在得梅因举办婚礼，非常喜欢以德斯卢克斯酒店为大本营。桑迪和她的团队在婚礼筹备期间热情周到，甚至提前几个月就安排我们参观了套房。酒店的装饰非常有趣，我丈夫还使用了酒店内的理发服务来准备婚礼。早餐也很美味。套房宽敞干净。酒吧的装饰也很有趣，我们还在那里进行了“第一眼见面”。婚礼当天，酒店工作人员甚至还帮我们打扫了房间，让我们回来时就能睡在干净的床上。 我们唯一的小遗憾是，我们在婚礼前两周打电话询问是否可以邀请伴郎伴娘和宾客在婚礼前一晚去酒吧，想提前通知一下调酒师。他们当时说没问题。我不知道是不是沟通上出了什么问题，但我们的一位宾客告诉我们，调酒师话里话外带着几分讽刺，好像我们应该提前打电话通知。不过，她对我们非常友好，而且调的酒也非常好喝。 总的来说，我们非常喜欢这家豪华酒店，一定会再次入住！ （原文） We loved using the Des Lux as our home base during our wedding in Des Moines last weekend. Sandy and staff were so amazing and accommodating leading up to the wedding, even letting us come tour the suites several months before. The decor was so fun and my husband used the in house barber services to get ready. Breakfast was delicious. The suites were spacious and clean. The bar was decorated so fun and we got to use it for our first look. The staff even turned over our rooms on the day of the wedding so we could come back to clean bedding. Our only complaint is that we called ahead 2 weeks before to ask if it was ok to invite our wedding party and guests to the bar the night before the wedding, wanting to give the bar tender a heads up. They told us that was fine. I’m not sure if there was a miscommunication but one of our guests told us that the bar tender made some passive aggressive comments about how we should have called ahead. But she was great to us and made great drink nonetheless. Overall we love the Des Lux and will for sure be back!

（由 Google 翻译）房间非常漂亮。空调运行良好。服务很棒。预订前我们提前打电话询问当天是否有按摩服务。他们确实有空，我们预订房间时就安排了按摩服务。水疗中心很棒，桑拿和热水浴缸也很棒。健身房配备了所有健身所需的设施。 （原文） Room was very nice. AC was working great. The service was fantastic. We called ahead before booking to see if they had any massages open for us on the same day. They had them available and when we booked the room we got the spot for massage. The spa was great, sauna and hot tub were great. Workout room had everything you needed for a decent workout.

（由 Google 翻译）前台那位和蔼的女士说他们给我们升级了房间，还说我们一定会喜欢！她说的没错！！这家酒店的大堂和装潢都美轮美奂，时尚又奢华！我太喜欢这种风格了！房间很大，带壁炉的双人按摩浴缸，浪漫至极。我强烈推荐这家酒店，适合各种特殊场合！离开的时候，他们问我们最喜欢哪个部分？我们说，一切都喜欢！ （原文） The nice woman at Front Desk said that they upgraded our room and told we were going to love it! She was right!! The lobby and the Decor at this hotel is stunning, chic, and luxurious! I love the style! The room was huge with the fireplace in two person whirlpool. It was set for romance. I would recommend this place for any special occasions! On our way out they asked what are favorite part was? Everything!

（由 Google 翻译）这是迄今为止我们住过的最好的酒店！绝对棒极了，超级干净，而且非常舒适！床很舒服，壁炉也很漂亮！早餐也很棒，服务也无可挑剔！氛围很棒，我们非常喜欢在这里的体验。强烈推荐！ （原文） This is by far the best hotel we have seen yet! Absolutely amazing, super clean, and so cozy! The bed was very comfortable and the fireplace was a very nice touch! The breakfast was amazing too and I can't say enough about the service! The vibe was very cool and we Absolutely loved our experience here. I would highly recommend!

（由 Google 翻译）这真是个很棒的住处！我们每天早上都很喜欢他们的早餐，下午四点还有欢乐时光。早餐的选择非常丰富。大堂装饰得像万圣节一样，房间明亮干净。街对面的停车坡道灯火通明，似乎有人监控。我们可以步行购物、用餐，还可以参观国会大厦。我唯一的抱怨是，Nespresso 咖啡机的咖啡泡沫很深。如果房间里有中度烘焙的咖啡就更好了。不过，早餐室里的咖啡机煮的纯黑咖啡味道好极了。我们一定会再来这里住的。 （原文） This was a great place to stay! We enjoyed their breakfast every morning and Happy Hour at 4pm. They had many selections for breakfast. The lobby was all decked out for Halloween and the rooms were bright and very clean. The parking ramp across the street was brightly lit and seemed to be monitored. We were able to walk for shopping, dining, and touring the Capitol. My only complaint would be the Nespresso pods for keurig were a dark foamy coffee. It would have been nice to have a medium roast in room. On that note, the plain black coffee from the machine in the breakfast room was delicious. We will definitely stay here again.

（由 Google 翻译）酒店真漂亮！网站上的图片根本无法展现它的真正魅力，它比图片上看起来漂亮得多。所有员工都非常友好热情。不过公共区域可以重新粉刷一下。强烈推荐，以后一定会再住这里！ （原文） Beautiful hotel! Website pictures dont do it any justice, its far more beautiful than it appears on there. All staff was very nice and accommodating. Common areas could use some fresh paint however. Highly recomend, will definitely stay there again!

（由 Google 翻译）我们住得很愉快。他们正在翻新一些旧房间：之前住的房间烟味很重，但他们毫不犹豫地帮我们换了房间。新房间翻新过，非常干净。员工很棒。 自助早餐很棒，但种类有限，而且价格昂贵，要24美元。 附近有很多好玩的地方，可以步行前往。 （原文） We had a great stay. They are renovating some of the old rooms: or first room had a heavy smoker smell and they moved us without hesitation. New room was updated and very clean. Staff is wonderful. The breakfast buffet is very good, but limited and steep at $24. Plenty of fun places nearby to walk to.

（由 Google 翻译）总体印象远低于预期，尤其是考虑到这个价格。 我花钱升级了房间/体验，但每次去休息室，休息室都关门了。房间其实很小，垃圾桶里甚至连衬垫都没有。卫生间小得吓人，尤其是考虑到这个价格。 卫生间非常小，卫生纸只有一卷，你必须拿起来再展开，甚至都没有纸盒，这有多脏？在我们之前，有多少脏兮兮的客人用过那卷纸来清洁自己？卫生纸甚至没有纸盒。马桶几乎卡在淋浴间和墙壁之间的缝隙里，淋浴门太窄了，我的膝盖差点撞到。坐在马桶上，我伸手就能摸到水槽。我不喜欢每次在淋浴间转身时都撞到胳膊肘，忘记和伴侣一起洗澡。我也不喜欢淋浴门老是开着/滑开两三英寸…… 我这次入住的目的是参加一个宴会，但食物充其量只能说是平庸。我点了一份煮过头的牛排，还有一份毫无味道的土豆泥。同桌一位客人的米饭没煮熟，而且很脆，三文鱼也明显没煮熟。同桌另一位客人的米饭也煮过头了，还有一块三文鱼比其他三文鱼大一倍。这顿饭唯一好吃的地方是我们每个人都吃了五六颗四季豆。 （原文） Overall impression was well below expectations, especially for the price of the room. I paid for an upgraded room/experience but everytime I went to check out the lounge, it was closed. The room was actually quite small and did not even have liners in the trash cans. The bathroom was horribly small, especially for the price of the room. Extremely small bathroom, and the toilet paper is just a roll you have to pick up and unroll, its not even on a dispenser, how nasty is that?? How many dirty guests hands have utilized that roll prior to us to clean themselves?? The toilet paper wasn't even on a dispenser, The toilet was nearly wedged in the gap between the shower and wall, almost hit my knees on the shower door it was so tight. I could reach out and touch the sink while sitting on the toilet. I wasn't a fan of bumping my elbows everytime I turned around in the shower and forget trying to shower with my partener. I aslo, did not care for the shower door to keep rolling/slifing open 2-3 inches...... The reason for my stay was to attend a banquet and the food was mediocre at best. I had a steak that was overcooked, and mashed potatoes with zero flavor. A guest at my table had rice that was undercooked and crunchy and salmon that was visibly undercooked. A different guest at my table had overcooked rice and a piece of salmon twice the size of the others. The only good part of the meal was the green beans that we all had like 5 or 6 of.

（由 Google 翻译）员工很友善，装潢也很酷。然而，这家酒店还有很多不足之处。房间很小，设施有限，比如没有洗衣房或游泳池。你还得认识人才能从空中走廊对面的另一家万豪酒店进去。 （原文） The staff is nice and the decor is cool. However, this hotel leave a lot to be desired. The room are small limited amenities. Like No Laundry room or pool. You'll have to know someone to let you in on the other Marriott across the skywalk to let you in

（由 Google 翻译）回顾以往的点评，我发现我并非唯一一个对浴室大小、客房服务不足（尽管我入住时要求每日客房清洁）以及整体清洁度感到不满的人。我提交了差评后，万豪酒店联系了我，解释了我的评分如此低的原因，但最终没有得到任何回复。感谢您抽出时间解释您的问题，我们不会退还您500美元的部分房费，外加每日房费。 这是一栋漂亮的老建筑，但需要一个注重细节的人来提升它的标准。 我太不满意了，他们却漠不关心！ （原文） Looking at past reviews I see that I’m not the only one who was dissatisfied by the bathroom size, the lack of housekeeping (even though I requested daily housekeeping on arrival) and general cleanliness. I was contacted by Marriott after I put a poor review in and explained why my rating was so low but got no response. No thank you for taking the time to explain your issues, no here is a partial refund of your $500 plus a day rate. It’s a beautiful old building but needs someone with an eye for detail to bring it up to standards. So unhappy and they don’t care!

（由 Google 翻译）房间和浴室小得惊人——几乎连活动空间都没有。空调噪音很大，整晚不停地开关，让人难以入睡。我试着给前台打了两次电话，都没人接。然后还要收费？住宿费本来就挺贵的，还要收费上网，真是让人抓狂。位置很棒，但不值这个价——附近有更好的选择。 （原文） Room and bathroom were incredibly small—barely enough space to move. The A/C was loud and kept turning on and off all night, making it hard to sleep. Tried calling the front desk twice, no answer. Then was charged for those phone calls? Also frustrating to be charged for internet when the stay was already on the expensive side. Location is great, but not worth the price—better options nearby.

（由 Google 翻译）地理位置优越，靠近法院大楼。酒店内提供早餐（需付费），酒店内也提供晚餐。所有服务似乎都需要额外收费，甚至无线网络也一样。不过代客泊车是个不错的选择，37美元。只需支付这笔费用，您就可以享受酒店的所有进出特权。这正是您想要的。 （原文） Good location close to court bldg. They served breakfast inside the hotel for a charge and they also have a place to get dinner inside. Everything seems to be an extra charge.Even the wifi. Valet parking was a good option tho, $37. You have all the in n out privileges for that fee.That you want.

（由 Google 翻译）酒吧里的Cece简直太棒了！她让我的住宿体验棒极了！我以前从来没去过得梅因，更别提爱荷华州了，她让我感觉像在家一样自在。更何况，她还帮我安排了一场会议，酒吧里挤满了人，她处理得轻而易举。Kamyra也在工作，她太棒了。我太喜欢这里了，以后还会再来这里住！ （原文） Cece at the bar is INCREDIBLE. She made my stay! I’d never been to Des Moines let alone Iowa and she made me feel so at home. Not to mention she had a full bar from a conference and handled it like a breeze. Kamyra was also working and was amazing. Love this place and will stay here again for them!

（由 Google 翻译）我以为万豪酒店应该更完善一些。结果我住了9天，床很不舒服，空调在夏天的酷暑中也不够凉快。洗衣设施不错，速度很快。最棒的是Mash + Marrow酒吧的调酒师Karla。她提供了非常棒的客户服务。由于我们举办的是大型会议，酒店人手严重短缺，经常只剩下一名服务员去服务挤满顾客的酒吧/餐厅。我最后也是最重要的抱怨是，尽管我代表一家非营利组织来这里出差，但酒店竟然没有预扣住宿税。 （原文） I expected for a Marriott property to be a little more put together. I experienced a very uncomfortable bed, and an AC that did not adequately cool the room in the summer heat for a 9 day stay. The laundry facility was nice and quick. The best part of the stay was the bartender, Karla, at the Mash + Marrow. She gave excellent customer service. The hotel was hugely understaffed for our large conference, often with one server left to wait on a bar/restaurant FULL of patrons. My last and chiefest complaint is that the hotel did not withhold taxes on the stay, despite my being in town for business on behalf of a nonprofit organization.

（由 Google 翻译）虽然地理位置很便利，酒店外观也很漂亮，但我对我们的房间很失望。我们到达时，发现被子上有个洞，浴室里有脚趾甲屑，淋浴门关不上，甚至掉到了地上。我们睡得很好，大堂酒吧也很不错，但我觉得他们的客房服务可以做得更好。另外，礼宾休息室只在工作日开放，这太不合理了。 （原文） While the location was very convenient and the hotel is very nice looking, I was disappointed in our room. When we arrived there was a hole in our comforter, toe nail clippings in the bathroom and the shower door wouldn't close and actually fell off the track. We slept well and the lobby bar is nice but I think they can do better with housekeeping. Also the concierge lounge is only open during the week which makes no sense.

（由 Google 翻译）我只想借此机会感谢得梅因市中心万豪酒店团队“laila”的热情款待和专业精神！作为一名装饰供应商，我曾与许多场地合作过，但这次的体验真的让我印象深刻。 从我们到达进行布置的那一刻起，工作人员就热情友好、井然有序、体贴周到。他们尽心尽力确保每个细节都处理得井井有条，营造了一个轻松无压力的环境，让我们能够专注于我们最擅长的事情——打造美丽的场地！ 能够与如此重视合作、如此友善尊重供应商的场地合作，总是令人愉悦。感谢万豪团队，让我们的工作更加轻松，也让装饰布置取得了圆满成功。💐✨ 强烈推荐这家场地给所有计划在得梅因举办活动的人——您一定会得到最好的服务！ Daisy Events Decor （原文） I just want to take a moment to appreciate the Marriott Downtown Des Moines team “laila” for their outstanding hospitality and professionalism! As a décor vendor, I’ve worked with many venues — but the experience here truly stood out. From the moment we arrived for setup, the staff was welcoming, organized, and so accommodating. They went above and beyond to make sure every detail was handled smoothly, creating a stress-free environment that allowed us to focus on what we do best — making the space beautiful! It’s always a pleasure to work with a venue that values collaboration and treats vendors with such kindness and respect. Thank you, Marriott team, for making our job easier and the decor a success. 💐✨ Highly recommend this venue for anyone planning an event in Des Moines — you’ll be in the best hands! Daisy Events Decor

（由 Google 翻译）工作人员很友好，但人手不足。由于人手不足，我们的房间没有打扫。淋浴/卫生间区域唯一的灯坏了。我们第二天一早报告了这个问题，但没有更换/修理。我们不得不拉上窗帘才能获得足够的光线。离开时我们再次报告了这个问题，但工作人员表现得好像这是他们第一次听说这件事。停车场是自助停车，车位狭小且有限。这个区域有点令人担忧。很多人整天整夜地睡在附近的街道上。他们不是在乞讨，而是会在你走过时大声喊叫。白天感觉很安全，但天黑后我就不安全了。允许携带宠物狗。 （原文） Staff were friendly but they were short staffed. We did not get our room cleaned due to lack of staff. The only light in the shower/toilet area did not work. We reported it early the next morning but it did not get replaced/fixed. We had to use the area with the window shade up to get enough light. We reported it again as we left & the staff acted as though it was the first they heard about it. Parking was self parking & spaces were small & limited. The area was a bit concerning. Many many people sleeping on the streets nearby at all hours of the day & night. They were not panhandling but would shout out as you walked past. It felt safe during the day but I would not have felt safe after dark. Dog friendly.

（由 Google 翻译）前台真是太棒了。 事情是这样的：我去得梅因参加一个婚礼，忘了带礼物包装纸。我打电话问前台有没有，乔丹和她的团队想尽了办法，但还是没找到。我和女朋友刚走出酒店大楼，杰西和海蒂就从酒店飞奔而出，手里拿着五卷不同的包装纸。整个团队都竭尽全力，真的非常乐意提供帮助。 从代客泊车员到前台，他们都乐于助人。他们确保我们知道要去哪里，并在每个转弯处都给我们指路。下次我再来得梅因，绝对不会再住别家了！ （原文） The front desk was genuinely incredible. Here's the story: I was in Des Moines for a wedding and I forgot to get wrapping paper for the gift. When I called and asked the front desk if they had any, Jordan and the team tried their best, but couldn't find any. As my girlfriend and I walked out of the building, Jacey and Heidi both came SPRINTING out of the hotel carrying 5 different rolls of wrapping paper. The entire team went so far above and beyond and were genuinely so happy to help. From the valet to the front desk, they were so ready and willing to help. They made sure we knew where we were going and offered directions at every turn. There's no way I stay anywhere else the next time I'm in Des Moines!

（由 Google 翻译）这家酒店的机场接送服务收费，每人15美元！！Uber/Lyft通常更便宜，而且不用等那么久。 前台很有礼貌，也很乐于助人。客房服务时好时坏，我都不知道他们有没有来。床很硬，虽然不舒服，但枕头很棒。早餐是$$$。 由于机场接送费用，我以后会选择其他酒店。 （原文） This hotel charges for airport shuttles, $15 per person!! Uber/Lyft is usually cheaper and you don't have to wait as long. Front desk was polite and helpful. Housekeeping was hit and miss, never knew if they were coming or not. Bed was not uncomfortable for being so hard but pillows were great. Breakfast is $$$. I will choose another hotel in the future due to the airport shuttle fees.

（由 Google 翻译）我们入住是为了参加家庭活动。房间非常舒适、干净、宽敞。服务也非常好。 （原文） We stayed for a family event. The rooms were very comfortable, clean and spacious. Service was excellent as well.

（由 Google 翻译）房间宽敞明亮。整体清洁度尚可，但床头柜周围需要额外注意一下，床头柜侧面似乎有某种干的、未清理的污渍。房间靠近早餐室，但早上仍然很安静。泳池水温尚可，凉爽但不至于冰点，还有热水浴缸。两个庭院周围的景观都很漂亮。早餐有多种选择，适合每个人。工作人员在办理入住时很有礼貌，提供了地图，并告知了最佳停车位置和入口。早餐室似乎为隔壁的卡车公司提供早餐，所以早餐室一直很忙。他们有一个游戏室，我们没机会进去，但里面似乎有一些电子游戏、一张台球桌和一些院子里的叠叠乐。 （原文） Room was large and and spacious. Overall cleanliness was okay - could use some additional attention around nightstand - appeared to be a dry, uncleaned spill of some sort down the side. Room was near the breakfast room, but it was still quiet in the morning. Pool was a tolerable temperature - cool but not freezing and hot tub. Nice landscaping around both courtyards. Breakfast had several options that suited everyone. Staff was courteous at check in and provided map and offered best parking location and door for entry. Appears to provide breakfast for the trucking company next door so breakfast room was consistently busy. They do have a game room, we didn't have a chance to get in, but it appeared to have a couple arcade games, a pool table and some yard Jenga.

（由 Google 翻译）我不知道这家酒店怎么会得到好评？！！！这些好评不可能是真的，让我来告诉你为什么。我丈夫从休斯顿开了 10 个小时的车，最后还是在 hotels.com 或 booking.com 上预订了这家酒店，这两个网站上的评价都很好，照片也很漂亮。我发现它附属于一所卡车驾驶学校，里面漆黑一片，树很多。它看起来和照片一点也不一样。这家酒店太恶心了。如果这里的房间是免费的，我也不会住，我进房间只是想看看他们给了我什么——绝对没有！一股霉味！而且，它在一楼，你甚至不需要钥匙卡就可以从停车场进入酒店！我觉得不安全，就离开了。我没有拿回我的钱。我上了车就开走了。它位于城镇的一个糟糕的地方，到处都是站在外面抽烟的人。有很多男人。我没有看到任何女性。对于女性旅行者来说，这不是一个理想的环境。 （原文） I have NO IDEA how this property is getting good reviews ?!!! They can’t be real and let me tell you why after being in a car for 10 hours driving from Houston my husband booked this on hotels.com or booking.com one of those sites where it had really good reviews and really nice photographs I pull up it’s attached to a truck driving school it’s pitch dark, there’s a lot of trees. It looks nothing like the photos. The hotel is gross. I wouldn’t take a room here if it was free, I went into the room just to see what they gave me - absolutely not ! Smelled like mold ! Also , it was on the first floor and you don’t even need a key card to get into the hotel from the parking lot.! I felt unsafe and I left. I didn’t get my money back. I just got in the car and drove off. It’s in a bad part of town and it was full of people standing outside smoking cigarettes. There was a lot of men. I didn’t see any females. This is not an ideal environment for female travelers.

（由 Google 翻译）这家酒店地理位置优越，靠近机场，是需要便捷住宿人士的理想之选。酒店提供高效的机场班车服务，运营至晚上 11 点。客房宽敞明亮，一尘不染。早餐种类丰富，服务周到。 总体而言，这家酒店的品质远超温德姆酒店集团的平均水平。如果非要说有什么不足之处，那就是客房内的 Wi-Fi 连接略显不足。强烈推荐这家酒店，为您提供便捷舒适的中途停留体验。 （原文） This hotel is ideal for anyone needing a location close to the airport, with a truly efficient shuttle service that runs until 11 pm. The rooms are spacious and impeccably clean. The breakfast is quite complete and well-served. Overall, it's a hotel with standards well above the average for WYNDHAM hotels. If there's one thing that could be improved, it's the Wi-Fi connection inside the rooms. Highly recommended for a convenient and comfortable stopover.

（由 Google 翻译）干桑拿、运动区的PT长凳、24小时商店以及丰盛的免费早餐，这些设施都很棒。这家酒店与隔壁的一家卡车运输公司有合作关系，所以环境安静，服务周到，设施齐全。我们的双人大床房在浴室外有一面额外的镜子和洗手池。我觉得床垫太软了，但我女儿觉得还不错。我唯一想做的改变是换个口味的咖啡。 （原文） The dry sauna, PT bench in the athletic area, 24 hour shop, and extensive complimentary breakfast were great amenities. This hotel is associated with a trucking company next door so the atmosphere is quiet and well behaved with extensive amenities. Our double queen had an additional mirror and sink outside the bathroom. I felt the mattress was too soft but my daughter thought it was ideal. The only change which I would make would be better quality coffee.

（由 Google 翻译）房间、服务和位置都很一般。但这家酒店设施齐全，非常棒。停车后可搭乘机场班车直接乘飞机。超大的9英尺深泳池，还有热水浴缸和桑拿房。两个游戏大厅，配备台球桌、空气曲棍球和桌上足球。真是个充满乐趣的酒店。 （原文） The room/service/ and location are blah. But this is a great hotel with great perks. Park and fly with the airport shuttle. Huge 9’ deep pool hot tub/sauna. 2 game lobbies with pool table, air hockey, fuz ball. Really fun hotel

（由 Google 翻译）我在这家酒店住过很多次，每次服务都无可挑剔。干净舒适，早餐美味，房间现代时尚。员工热情友好，乐于助人。这里真是一颗璀璨的宝石。 （原文） I have stayed at this hotel many times and have never had anything less than superb service. Clean, comfortable, outstanding breakfast, modern rooms. The staff is so friendly and helpful. This place is truly that diamond in the ruff.

（由 Google 翻译）房间非常干净，工作人员非常友好！所有设施也都非常干净！我很喜欢健身房，里面有有氧运动器材和力量训练器材，还有淋浴和饮水机。泳池和游戏室非常干净，非常有趣，让人放松！总而言之，这是一次非常棒的住宿体验，床很舒服，食物很棒，工作人员也非常友好。 （原文） Rooms were very clean and staff were very nice!!! All the amenities were very clean as well! Loved the workout room, they have cardio and weight equipment plus a shower and water fountains. Pool and game room were very clean and really fun and relaxing!!! Over all it was an amazing stay, the beds were very comfy, food was great, and people were super nice

（由 Google 翻译）我的房间非常干净。希望他们能提供可调节的椅子，这样不同的人都能用。房间内的电视广告显示停车费是18美元，但应用程序里却显示30美元。美国根本不需要这种垃圾！ 早餐糟透了。关门前一小时肉就卖完了。炒鸡蛋也是冷的。这家餐厅真的需要一个懂得如何管理的经理，而不是只会摆弄客人。我一定会再来的！ （原文） The room I got was very clean. I wish they have adjustable chair that way different people can use. Parking is advertised $18 dollar in the TV inside the room but $30 bucks in the app. This is the level of bullshit America doesn’t need! Breakfast was terrible. They ran out of meat an hour before closing. Scramble eggs was cold. This place really need a manger who knows how to mange the place not just pit ppl around. I wound be coming back here again!

（由 Google 翻译）房间宽敞干净。停车费每晚30美元，但问题似乎在于他们超卖停车证，所以如果你晚上晚些时候来，就没地方停车了。地理位置优越，几乎所有地方都在步行距离内。 （原文） The rooms are spacious and clean. The parking was $30 per night but the issue seems they over sell parking passes so if you do come later at night you are left with no parking. Location is great almost everything is walking distance.

（由 Google 翻译）不错的新酒店。服务略显有限，但员工态度很好。房间光线昏暗。沐浴露味道难闻，根本没法用。酒店需要整理餐厅和休闲设施的信息。餐厅列表除了地址和电话号码外，没有其他信息。 （原文） Nice, new hotel. Services were somewhat limited, though the staff was nice. Rooms were poorly lit. The shower gel had a terrible smell, it was unusable. The hotel needs to curate information regarding restaurants and leisure. The list of restaurants had no information aside from the address and phone number.

（由 Google 翻译）非常喜欢这家酒店。工作人员非常友好。酒店非常干净，房间也很棒。以后一定会再来。 （原文） Absolutely loved my stay at this hotel. The staff was very friendly. The hotel was very clean and I loved the room. Will definitely be staying here again.

（由 Google 翻译）比宣传的三星级酒店好太多了。地理位置优越。员工很棒——特别要感谢Sheila，她太棒了。 还会再来住的。 （原文） This is way nicer than a 3 star hotel like it says. Great location. The staff is amazing - shout out to Sheila who is awesome. Would stay here again.

（由 Google 翻译）房间不够人性化，至少有时不太好用，电梯也坏了。位置还算方便，步行就能到吃饭的地方。 （原文） Rooms are not what I'd call user friendly, or at least not always in working order, including the elevator that doesn't work properly. The location is convenient enough to make it walkable for places to eat.

（由 Google 翻译）经理佩顿太棒了。他让我和妻子、女儿感觉像在家一样。我们一定会再来的！ （原文） The manager Peyton is amazing. He made me, my wife and daughter feel at home. We will definitely be back!

（由 Google 翻译）德雷克大学是我们孩子们大学教育的最佳选择。他们的校友导师计划让学生在职场上占据了优势。 （原文） Drake University was the best choice our kids could have made for their college education. Their alumni mentorship program gives students an upper hand in the work force.

（由 Google 翻译）美丽的校园。斗牛犬队加油！ （原文） Beautiful campus. Go Bulldogs!

（由 Google 翻译）五星，但我很偏心，因为这是我一生中最美好、最精彩的部分。 （原文） 5 stars but I'm pretty biased as it's the best and most highlighted part of my life.

（由 Google 翻译）在环境和可持续发展项目方面具有良好的领导力 （原文） Good leadership in the environment and sustainability programs

（由 Google 翻译）这是一个保存完好的校园 （原文） It is a beautifully kept campus

（由 Google 翻译）我的乐队指挥就是从这里毕业的，他慷慨地提出带我参观校园里所有他被车撞过的地方。我们还看到了大约 20 辆紧急车辆，所以 5/5 是为了保证我们的安全！去斗牛犬吧！ （原文） My band director graduated from here and graciously offered to give me a tour of all the places where he got hit by a car on campus. Also we saw like 20 emergency vehicles so 5/5 for keeping us safe! Go bulldogs!

（由 Google 翻译）最令人难过的是，有些员工不想好好工作，而另一些员工却总是兢兢业业地工作，每天只工作两个小时，就因为老板和其他同事懒得起床。这是我去过的最糟糕的店。以后我都会去Keosauqua Way那家店，那里的服务很棒，三个女员工总是面带微笑，随时准备为你服务，而且她们双手干净，知道怎么起床。所以，你的同事不用像你这样只来上班一两个小时。我希望这家Subway的老板也能好好管管这家店，好好整顿一下所有员工，除了那个总是兢兢业业的年轻小伙子，他需要涨工资。祝他好运。 （原文） It is sad when u got employees that doesn't want to do they job but u got one that worked all the time n goin for two hours just cause the boss n the other co worker doesn't want to get out of bed n this is the worse store I ever been to I will start taken my business to the store on Keosauqua way when u get great service and the three girls that work there is always smiling n is help u all the time with clean hands n knows how to get out of bed so not ur co worker got to come in for a one or two hours I wish the owner of that subway would take this one othere too n get ready of all the worker her but the young mens that knows how to be there all the time he need a rasie good luck

（由 Google 翻译）虽然位置不错，但酒店体验与我以往的体验略有不同。通常我住酒店时，工作人员会在我外出时打扫房间——但这里不是这样。他们只提供干净的毛巾和倒垃圾。即使我要求在外出时打扫房间，他们也不会这么做。如果你希望酒店每天提供干净床单的清洁服务，这点需要注意。 （原文） While the location was nice, the hotel experience was a bit different from what I'm used to. Typically, when I stay at hotels, the staff tidies up the room while I'm out—but that wasn't the case here. They only provided fresh towels and took out the trash. Even when I requested that the room be tidied while I was away, they wouldn't do it. Just something to be aware of if you're expecting daily housekeeping pertaining to clean sheets.

（由 Google 翻译）“堵塞的房间”分散在各个楼层，而不是同一层。几乎所有房间的空调都无法正常工作，非常闷热难受。我们知道配备这种空调系统的酒店确实可以控制低温，但没有哪个房间和楼层是一致的。多个房间都要求安装风扇。一位工作人员特别粗鲁，当着我的面撒谎，然后还得意地笑着。她还说她会让经理回来后和我们谈谈，但他没有回应。我们和几个同行并在电梯里交谈过的人换了房间，因为空调无法正常工作，感觉非常不舒服。如果你使用游泳池，一定要注意避免染上绿色头发，因为有几个女孩游泳后头发就染上了绿色。退房时，我们因为换了房间，酒店补偿了我们入住大床房和标准房的差价。停车场不是特别麻烦，目前正在施工，但他们的网站上确实提到了这一点。如果警报声打扰了您的睡眠，那么最好也不要住在这里，因为它就在医院旁边。 （原文） "Blocked rooms" were scattered throughout various floors rather than one floor. The AC in almost all rooms were not running to function and were very hot and uncomfortable. We understand hotels with this type of system do have some control on lows, but no room and floor level was consistent. Multiple rooms were requesting fans. One Staff member was particularly rude, lied directly to my face and proceeded to smirk about it. Also stated she would have the manager speak to us upon his return, which he did not speak to. We along with several people we traveled with and spoke to in the elevator had switched rooms because they were very uncomfortable to be in due to the AC not working appropriately. If you use the pool be sure to take precautions to prevent green hair as several girls ended up with green in their hair after swimming. Upon check out we were comped the difference of the queen room and their standard room we received as a result of our room switch. The parking lot wasn't a huge concern, currently under construction but it does mention that on their website. If sirens interrupt your sleep, probably not the best to stay here either as it is right by the hospital.

（由 Google 翻译）工作人员非常友好，所以很难留下差评，毕竟这不是他们的错。以下是我家人入住期间遇到的问题总结： 我们那层楼的制冰机坏了；床上有虫子，所以我们换了房间；两个房间的床垫都塌陷了，睡得不舒服；自动售货机坏了；晚上城市噪音很大；泳池和网站上的图片不一样；成人自助早餐（味道很差）要10美元；而且只有一名工作人员负责给客人拿咖啡和水，而不是每个人都有。总而言之，这次入住体验相当糟糕。 （原文） Staff were really nice, so it’s hard to leave an unflattering review since it’s not their fault. Here’s a summary of the issues my family experienced during our stay: Ice machine didn’t work on our floor, bugs in bed so we changed rooms, mattresses sagging in both rooms so hard to sleep comfortably, vending machines broken, very loud city sounds at night, pool NOT as pictured on website, adults have to pay $10 for (underwhelming) buffet breakfast and they only had one staff member able to get people coffee and water instead of having it available for everyone. Overall, a pretty miserable stay.

（由 Google 翻译）我和家人最近住在这家酒店，不幸的是，入住期间和整个入住期间的体验都很糟糕。周六晚上，前台的两位女士从我们到达的那一刻起就非常粗鲁。（2025年8月9日下午4点左右，一位金发女士坐在桌子右侧）。她们没有微笑迎接我们，甚至连基本的礼貌都没有，反而表现出一种冷漠的态度，这种态度也影响了我们整个入住体验。每当我们有任何疑问或需要帮助时，她们中的一位（第二次是2025年8月10日下午3点左右，一位扎着深色马尾的女士坐在桌子左侧）都会用一种不专业、不屑一顾的语气回应我们，让我们觉得仅仅是寻求帮助就给他们带来了不便。受到这样的对待真是令人失望，尤其是在酒店业本应将客户服务放在首位的情况下。浴室的毛巾上也有污渍。地板上有头发，附近客人的每一个声音都能听得一清二楚。仅凭这次经历，我就会对是否再次入住这里再三考虑。 （原文） My family and I stayed at this hotel recently and unfortunately had a terrible experience during check-in and throughout our stay. On Saturday evening, the two ladies working at the front desk were extremely rude from the moment we arrived. (8-9-25 around 4pm, A women with blonde hair sitting on the right side of the desk). Instead of being greeted with a smile or even basic courtesy, we were met with an unwelcoming attitude that set the tone for the entire visit. Any time we had a question or needed assistance, one of them (the second time it was a women with dark hair pulled back into a pony tail sitting on the left side of the desk on 8-10-25 around 3 pm.) would respond with an unprofessional, dismissive tone, making us feel like we were inconveniencing them by simply asking for help. It’s disappointing to be treated this way, especially when customer service should be a priority in hospitality. The towels in the bathroom also had stains on them. Hair on the floor and you can hear every word from nearby guests. This experience alone would make me think twice before staying here again.

（由 Google 翻译）地理位置很棒，但总体体验一般。由于正在施工，停车很麻烦，我绕了好几圈才找到一个车位。早上没有免费咖啡，大堂里弥漫着难闻的气味。 （原文） The location is great, but overall the experience was just okay. Parking was a hassle due to ongoing construction I had to circle multiple times to find a spot. There was no complimentary coffee available in the morning, and the lobby had an unpleasant odor.

（由 Google 翻译）所有房间的空调都坏了。周五到周日气温都在76到80华氏度之间。因为是州垒球周末，酒店很忙。大堂地板上爬过一只蟑螂。早餐竟然要收10美元，而且和其他酒店一样。酒店门前的停车场也停用了。工作人员说市政府要求他们关闭停车场并进行维修。这是最糟糕的酒店体验。 （原文） Air did not work in anyone's rooms. 76° to 80° from Friday to Sunday. It was state softball weekend so the hotel was busy. A cockroach walked across the lobby floor. They wanted to charge $10 for breakfast and it's the same food as every other hotel serves. The parking lot out front of the hotel was out of service. Staff said the city made them close it and repair it. It was the worst hotel experience.

（由 Google 翻译）我们房间的空调坏了。房间温度在72到76华氏度（约23摄氏度）之间波动，我们两次咨询了管理人员，他们说是真的，并给我们提供了一台风扇。泳池房简直糟透了，连呼吸都困难。更奇怪的是，泳池底部竟然有个生锈的井盖，我简直不敢想象光着脚踩上去会是什么感觉。像水这样的基本用品根本找不到，不得不在每一层楼的自动售货机里翻找。广告里说有欧陆式早餐，但需要付费，根据评论，我们没吃。以后不会再来了。 （原文） Our room AC did not work. The room temp fluctuated between 72-76 and we inquired twice with management and was told that it is what it is and offered us a fan. The pool room was downright miserable, made it difficult to even breath. Oddly enough there was a rusty manhole cover on the pool floor, I can’t imagine cutting a bare foot on that. Basics such as water was impossible to find, had to search each floor vending machine. Also continental breakfast was advertised but you had to pay and based on reviews, we skipped it. Wont be returning.

Ba

（由 Google 翻译）我对这次入住体验非常失望。酒店要么只能路边停车，要么收费30美元的停车场。只有一个很小的停车位供短期入住客人使用。酒店门前没有残疾人停车位。进酒店后，我尝试接热水，结果水温很低。而且没有咖啡供应。到了我住的楼层，一股浓烈的毒品味扑面而来。想拿冰块的时候，发现冰块供应中断了。温控器设置的是制冷模式，但温度却始终没有达到设定值。由于房间过热加上毒品味，我整晚都在咳嗽或出汗，难以入睡。意识到自己无法好好休息后，我走进淋浴间，发现淋浴门敞开着，水流淌在地板上，空气也顺着淋浴区流通。当我试图关上门时，发现淋浴门旁的瓷砖上有霉菌。早上9点下楼吃早餐时，我去车里放东西，想重新进酒店大门，却发现门锁了。我再次进入酒店，想用打印机，却被告知没有打印机。我不得不推迟一个小时离开，最终才收拾好行李办理了退房手续。希望这家酒店能尽快解决这个问题！ （原文） VERY disappointed with my stay. You either have street parking or $30 garage parking. There is ONE small spot for short term checking in. Zero spots in front of the hotel for handicap parking. When coming into the hotel I attempted to get hot water & the water was like warm. There were no options for coffee. Upon arriving on my floor, it was overwhelmed with the smell of marijuana. When trying to get ice, it was out of service. The thermostat was set to cool & NEVER went to what it was set on. Between the over heated unit & the smell in the room I was either coughing or sweating & kept awake on & off all night. After realizing I wasn’t able to get a restful sleep, I entered the shower for the shower door to remain open @2 inches soaking the floor as well as allowing the air to circulate into the shower area. When trying to shut the door I noticed mold in the tile by the shower door. When coming down for breakfast, at 9am, I went to my car to put items away, I tried to re-enter the main door, only for it to be locked. When I re-entered, I was hoping to use the printer to be told there was none. After having to delay my departure by an hour, I was finally able to complete getting ready to leave and was able to check out. Hope this hotel is able to figure things out!

（由 Google 翻译）首先，我住过很多凯悦酒店，因为我一直觉得他们值得信赖。这家是我住过最差的凯悦酒店。 优点：从前台到清洁工，员工都非常好。位置很好。停车很方便。 缺点：房间（虽然面积不错）太老旧了。我觉得房间干净，但太脏了，我都不确定。这更像是你对6号汽车旅馆的期望！ 预订简直是一场噩梦。我已经订好了，但决定多住一晚（很容易吧？）。我花了好多时间打电话和聊天，最后不得不单独预订那晚。不得不去前台重新办理入住。又过了50美元的押金！这真的合理吗？！？ 我是凯悦会员，但这完全没用！ 第二天我开车去奥马哈，在那里的凯悦酒店预订了一间房间，房间真是漂亮极了！ （原文） To start, I have stayed at many Hyatt hotels as I always thought they were dependable. This was the worse Hyatt hotel that I have stayed in. Pros: staff was really nice from front vest to cleaning people. Good location. Parking was easy. Cons: The rooms (although a nice size) were so outdated. I think they were clean but so dingy that I couldn’t be sure. It was more what you expect from a motel 6! Scheduling was a nightmare. I had it booked but decided to add a night (easy right?). I spent so much time on the phone and in chats until I finally had to make a separate reservation for that night. Had to go to the desk and re-check in. Past the $50 deposit again! Does this really make and sense at all!? I am a Hyatt member which did not help in the least! I was driving through to Omaha the next day and had a room booked at the Hyatt there which was absolutely beautiful!

（由 Google 翻译）位置很棒，但外面噪音很大，就像开着窗户一样。床很不舒服，每次移动都会发出吱吱嘎嘎的声音。如果你打算晚上睡觉，这可能不太合适。欧陆式早餐真的很好。没有假鸡蛋。工作人员很棒。 （原文） Great location, but the outside noises are pretty loud. It was like having the windows open. The bed was very uncomfortable and made squeaky, crunch noises every time you moved. If you plan on sleeping at night, this might not be a good fit. The continental breakfast was really good. No fake eggs. The staff is awesome.

（由 Google 翻译）总的来说，这家凯悦酒店有点差强人意。我来这里是为了跑马拉松，所以位置很棒，员工友好热情，但酒店本身实在太老旧了，需要彻底翻新！！！ 只有一部电梯能用，整个地方闻起来像医院，房间很大，但设施非常陈旧，淋浴时热水进出不畅，淋浴喷头很小，泳池区的天花板瓷砖都快掉下来了。虽然酒店是禁烟的，我们住在7楼，但我们的浴室里却一度弥漫着烟味（不知道是不是其他楼层有人吸烟，烟味从排气口飘了上来）。 我明年还会来这里跑马拉松，但不会住在这里，这很令人失望，因为凯悦是我最常住的酒店品牌！ （原文） Overall, this Hyatt Place is a bit meh. Came here for the marathon, so the location was great and the staff were friendly and helpful, but the hotel itself is seriously outdated and needs a complete renovation!!! Only 1 elevator working, the entire place smelt like a hospital, rooms were large but super dated, hot water would come in and out while showering and the shower head was tiny, there were tiles about to fall out of the ceiling in the pool area and at one point, even though the hotel is non-smoking and we were on the 7th floor, our bathroom reeked of cigarette smoke (not sure if someone was smoking on another floor and it came up through the exhaust vents). I will be back next year to run the marathon, but I will not be staying here, which is disappointing as Hyatt is my go to hotel brand!

（由 Google 翻译）如此优秀的酒店，竟然落户于如此不可思议的地方。这家酒店位于得梅因市中心商业区的中心地带，由一栋前身为办公楼的大楼改建而成。装潢精美，员工友善，客房设施齐全，浴室也很棒。别指望能看到绝佳的城市景观……但既然酒店位置如此优越，谁还需要它呢？强烈推荐。 （原文） An unlikely place for such a great hotel. Located in the middle of downtown Des Moines business district, this hotel was created in a former office building. Great decor, friendly staff, well appointed rooms, and great bath. Don't expect great view of urban vista...but who needs that with such a great property and location! Highly recommended.

（由 Google 翻译）对于凯悦酒店来说，这完全出乎我的意料。一走进酒店，就闻到一股霉味。包括我们房间在内的整个酒店都是这样。我们的床一动就会吱吱作响，毛巾很脏，床上有干涸的血迹，所有的地板都很脏，到处都是污渍。员工服务很好，但酒店确实很破旧。 （原文） For a Hyatt this wasn’t what I was expecting. Immediately walking in the hotel smelled musty. This was through out the whole hotel our room included. Our bed squeaked any move you made, there was dirty towels, dried blood on the bedding, all the floors were nasty and stained. Staff was nice but the hotel is run down.

（由 Google 翻译）我们在这里停留了不到4个小时。我永远不会回去。他们在那里举办了一场喧闹、令人讨厌的（婚礼？）派对，但他们拒绝控制。我们去要求退款，但被拒绝了，而聚会仍在大厅、停车场和酒店的其他地方继续进行。糟糕的服务。住在路边的假日酒店。 （原文） We stayed here less than 4 hours. I will never go back. They had a loud, obnoxious ( wedding? ) party there that they refused to control. We went to ask for a refund and were denied, all while the party continued in the halls, parking lot and everywhere else throughout the hotel. terrible service. Stay at the Holiday Inn right up the road instaed.

（由 Google 翻译）从我支付 30 美元提前入住已经准备好的房间的那一刻起，这家酒店就让我很失望。 前台工作人员几乎不会说英语，也不关心酒店大堂和走廊大约105度的事实。 谢天谢地，我们房间里的空气很好。 然而，浴室的天花板急需修理。 我再说一遍，大楼里没有制冰机工作。 外面的垃圾桶已经满了。我不太确定我这袋价格过高的薯片到底值多少钱。 这当然不是酒店维护或早餐的问题。 我不得不用叉子吃酸奶。 我们730下楼去吃早餐，所有的东西都用完了。 泳池是新装修的，但举重室的机器大多坏了。 对于你所得到的来说，房间的价格太高了。这家酒店地理位置优越，如果业主愿意支付维护费用，那么它拥有巨大的潜力。 （原文） This hotel has been a disappointment from the moment I paid $30 for an early check in for a room that was already ready. The front desk staff barely speaks English and doesn't care about the fact that the hotel lobby and hallways are about 105 degrees. Thank goodness the air in our room worked. However, the bathroom ceiling was in desperate need of repair. None, I repeat none, of the ice machines work in the building. The trashcans outside are overflowing. I'm not quite sure what my overpriced bag of chips is paying for. It's certainly not on hotel maintenance or breakfast. I had to use a fork to eat my yogurt. We went down to breakfast at 730 and everything was running out. The pool is newly renovated, but the machines in the weight room are mostly broken. Rooms are way overpriced for what you are getting. This hotel has an amazing location and has tremendous potential if the owners would pay for upkeep.

（由 Google 翻译）糟糕的经历。网站列出每日客房清洁服务，但我住了 3 晚，他们一次房间都没有打扫。据工作人员说，由于 Ramadas 的环保政策，除非您提前要求，否则他们每 4 天打扫一次房间。他们甚至都不来清理垃圾或湿毛巾。浴室里堆满了湿毛巾，散发着恶臭，长满了霉菌，还有 3 天的垃圾。说到毛巾，我不得不每天都打电话给前台要新的。我拿到了，但等了 4 个小时。泳池区没有毛巾，所以我们不能使用泳池。更糟糕的是，出于某种原因，他们认为晚上 7 点是换锁的好时机。所有极其响亮的钻孔声都吵醒了我 6 岁的女儿，吓到了她。我不知道他们为什么不能在白天我们不在房间里的时候做这件事，或者等到第二天我们退房的时候再做。到目前为止，工作人员还没有帮忙找到解决方案，只是发了一封普通的邮件，对于给您带来的不便，我们深表歉意。别在这里浪费钱了，你可以在街对面的假日酒店以同等价格享受更好的体验。 （原文） Horrible experience. Website lists daily housekeeping as an amenity but for my 3 night stay they didn't clean the room once. According to staff due to Ramadas green policy they service rooms every 4 days unless you request sooner. They don't even come in to take the trash or wet towels out. I had a mountain of wet towels in the bathroom just stinking and growing mold along with the 3 days worth of trash. Speaking of towels I had to call the front desk everyday to get new ones. I got them but after waiting 4 hours. There were no towels in the pool area so we couldn't use the pool. And to top off the Horrible experience for some reason they thought 7pm was a great time to change the locks. All of the extremely loud drilling woke my 6 year old up and scared her. Idk why they couldn't have done this during the day when we weren't in the room or just waiting till the next day when we checked out. So far staff has not been helping in finding a resolution just sent out a generic we apologize for any inconvenience email. Do not waste your money here, you can get a better experience down the street at the holiday Inn for a comparable price.

（由 Google 翻译）如果可以的话，留在其他地方。非常吵闹，前台似乎从来没有人。我知道不会每天更换毛巾，但我们的咖啡或洗漱用品在我们住宿期间甚至都没有补充。走廊里声音很大，所以你可以听到任何人说或做的每一件事。他们最近重新装修过，我们的窗户没有面向外面，而是面向大堂/早餐区，这意味着我们听到了外面发生的任何事情。床底下有垃圾和大量灰尘和污垢。我们最终提前一天离开，因为我们睡得不好。 （原文） Stay somewhere else if you can. Very loud, there never seemed to be anyone at the front desk. I understand not changing towels out everyday, but our coffee or toiletries were not even replenished the whole time we stayed. It’s very loud in the hallways so you can hear every single thing anyone says or does. They recently renovated and our window did not face outside, but it faced the lobby/breakfast area, which means we heard anything that went on out there. There was trash and lots of dust and dirt under the beds. We ended up leaving a day early because we were not sleeping well.

（由 Google 翻译）我乘坐晚班飞机飞往得梅因，第二天早上要参加一个商务会议。 午夜过后入住。房间里布满了建筑灰尘。暖气完全关闭（温度为 34°），所以房间很冷。加热装置不断运转，有时吹暖风，有时吹冷风。我起床四次调整温度，只是为了不在床上瑟瑟发抖。当我早上和管理层交谈时，他们给了我 10 美元的信用额度。 据说他们正在建设中，所以灰尘是可以预料的。嗯。不。如果您正在施工，您最好更加努力地确保房间干净。我不会再呆在那里。 我也不建议其他人留在那里。 （原文） I had a late flight into Des Moines with a business meeting the next morning. Checked in past midnight. Room was covered in construction dust. Heat was turned completely off (in 34° temps), so room was cold. Heating unit ran constantly, sometimes blowing warm air and sometimes cold air. I was up 4 times adjusting the temp just to not shiver in bed. When I talked to management in the morning they gave me a $10 credit. Said that they were under construction, so dust is to be expected. Um. No. If you are under construction, you best be working that much harder to ensure the rooms are clean. I will not stay there again. I do not recommend that others stay there either.

（由 Google 翻译）对于早上的航班来说，这是一个快速的夜晚。房间很干净，但酒店给人一种简陋的感觉。付给前台服务员现金买了两瓶百事可乐，但他从来没有给我找回零钱。 （原文） Was a quick night for an early morning flight. Room was clean but the hotel just has a sketchy feel to it. Paid the desk clerk cash for 2 bottles of Pepsi and he never brought me back my change.

（由 Google 翻译）从哪儿说起呢？灯具里缺灯泡？床上没有床单？没有浴帘？床单上沾满尿渍？房间里竟然没有床？看起来像一元店买的淋浴喷头竟然出不了热水？没错，我们这周末在这家酒店就经历了这些。华美达酒店应该为这家酒店感到羞耻，好好想想怎么把他们的品牌放在这堆热气腾腾的粪便上。不过，酒店员工非常乐于助人，也很有礼貌……哈哈哈，才不是呢！这酒店应该49.99美元一晚。千万别住这里！ （原文） Where to start? Missing light bulbs in light fixtures? No sheets on bed? No shower curtain? Pee stained sheets? A room with no beds in it? No hot water coming from what looks like a dollar store shower head? Yes all of this was experienced by our group this weekend at this establishment. Ramada should be ashamed of this place and really reconsider putting their brand on this steaming pile of fecal matter. The staff, however, were very helpful and polite......hahaha NOT! This should be a $49.99/night hotel. Do not stay here!

（由 Google 翻译）房间不太理想。电视、冰箱和电话都不能用。马桶上方的天花板漏水。要求时不提供额外的枕头。折叠沙发比普通折叠沙发更糟糕（我知道它们都很糟糕）。墙上到处都是石膏板泥，但没有刷漆。早餐还过得去。我们到达时还被告知游泳池正在维修，但发现它已经这样好几年了。不会再住这里了。 （原文） Room was in less than ideal. Tv, fridge, and phone did not work. Ceiling above the toilet leaked water. No extra pillows upon request. Pull out couch was worse than a normal pullout (I realize they are all bad). Walls had drywall mud all over but not painted. Breakfast was passable. We were also told when we arrive the pool was having maintenance done but found out it has been like that for years. Will not stay again.

（由 Google 翻译）一分钱一分货。房间里确实有蟑螂，在我们到达那里之前厕所就已经堵塞了，游泳池可能已经永远停止服务了，但他们不会提前告诉你这一点。 工作人员很好，但在办理入住手续时提供了我的电话号码后，我现在接到了印度呼叫中心代表精选酒店打来的招揽电话。 房间还算干净，但形状相对粗糙，墙壁上到处都是磨损痕迹之类的东西。 再次强调，一分钱一分货。 （原文） You get what you pay for. Room had actual roaches in it, toilet was backed up before we got there and the pool has been out of service probably forever, not that they would tell you that ahead of time. Staff were nice but after providing my phone number at check-in I'm now getting solicitation calls from Indian call centers on behalf of Choice Hotels. Room was decently clean but in relatively rough shape, scuff marks all over the walls and that sort of thing. Again, you get what you pay for.

（由 Google 翻译）我经常旅行，看过很多酒店，但这家酒店远谈不上干净。淋浴间里有霉菌，灯罩上有很多棕色灰尘，入住四晚期间没有打扫过。走道和门上的油漆脱落严重，淋浴/浴缸也脱离了墙面。早餐种类很少，所有桌椅都因为枫糖浆而变得黏糊糊的。这家酒店需要彻底翻新，清洁工作也需要更彻底。酒店工作人员非常友善。 （原文） Travelling a lot and seeing many hotels, this hotel was far from clean. Mold in my shower, lot of brown dust on lamp covers, no cleaning during my 4 night stay. Lots of paint missing on walks, doors and shower/bath tub was not connected to wall anymore. Breakfast very minimal and all chairs/tables are sticky due to maple sirop. This hotel needs a strong renovation and much better cleaning. People working in the hotel were very kind.

（由 Google 翻译）公共区域和房间都很干净。大约去年翻新过。一切都很顺利，床也很舒服。就连早餐的选择，对于一家经济型旅馆来说，也让我惊喜。我还会再来的！ （原文） Common area and the room was clean. Newly remodeled in the last year or so. Everything worked well and the bed was very comfy. Even the breakfast options surprised me for an Econolodge. I will return !!

（由 Google 翻译）我们走进去，走廊里弥漫着呕吐物的味道。早餐除了吐司、冷麦片、冷饼干和冷肉汁外，几乎没有什么选择。咖啡也是冷的。我们的房间闻起来像湿狗一样。这对我们来说不太方便。 （原文） We walked in and all we could smell was vomit in the hallway. Not much for a selection for the breakfast other then toast, cold cereal, and cold biskets and cold gravy. Coffee was cold. Our room smelled like a wet dog. Not very inviting for our stay.

（由 Google 翻译）房间虽小但很干净，我们也能接受。房间配有冰箱、微波炉和小型咖啡机，每天早上9点前，大堂还提供早餐。 （原文） The room was small but clean, and we'll accommodated. We had a fridge, microwave and small coffee maker, as well as breakfast in the lobby every morning till 9am

（由 Google 翻译）这是一家酒店，也是我参加活动最方便的酒店。如果你想找个好地方，这家可能不是你的首选。如果你需要一间经济实惠的房间，这里还可以。 （原文） It's a hotel and was the one most convenient to the event I was attending. If you're looking for someplace nice, this probably shouldn't be your first choice. If you need an on room on a budget, it will work.

（由 Google 翻译）如果可以给零星评价，我会给：我入住这家假日酒店时，一个我从亚马逊订购的包裹被送到了附近的另一个地方。我亲自取回了包裹，并把它带回了房间。不久之后，包裹——连同我经常使用的旅行箱——从我的房间里不见了。 我立即向前台报告了此事。夜班审计员告诉我，总经理已经和客房服务部沟通过，确认我的房间里从未有过任何旅行箱。尽管夜班审计员看到我把旅行箱带进来，但我的担忧却被置之不理，反而被指责不诚实。 我提交了正式投诉，等待公司回复。由于没有人联系我，三周后我再次跟进。最终，一位来自宾客关系部的客服代表向我宣读了总经理的回复，回复中仍然否认有任何不当行为或责任。 这次经历让我深感失望。任何客人在提出合理担忧时都不应该担心自己的个人物品，也不应该遭受如此无视的对待。如果您重视诚信、责任感和内心的平静，请务必谨慎。如果您入住此房源，请确保您的物品安全无虞，并且客房服务人员只有在您知情并获得许可的情况下才能进入您的房间。 （原文） If I could give this Zero stars I would: I was a guest at this Holiday Inn when a package I ordered from Amazon was delivered to another location nearby. I personally retrieved it and brought it back to my hotel room. Not long after, the package—along with the travel boxes I use regularly—went missing from my room. I immediately reported the issue to the front desk. I was told by the night auditor that the general manager had spoken with housekeeping and confirmed that no box was ever in my room. Despite the fact that the night auditor saw me bring the box in, my concerns were dismissed, and I was essentially accused of being dishonest. I filed a formal complaint and waited for a response from corporate. After no one contacted me, I followed up again three weeks later. Eventually, a customer service representative from Guest Relations read me a response from the general manager that continued to deny any wrongdoing or responsibility. This experience has been deeply disappointing. No guest should have to worry about their personal belongings or be treated with such disregard when raising a legitimate concern. If you value integrity, accountability, and peace of mind, be cautious. If you stay at this location, make sure your items are secure and that housekeeping only enters your room with your knowledge and permission.

（由 Google 翻译）又一次愉快的假日酒店入住体验。前台工作人员非常热情周到。房间舒适干净。我喜欢住在这里，部分原因是早餐区有煎饼机。正如我所说，我们每次入住假日酒店都很愉快。 （原文） Another nice stay at a Holiday Inn. The front desk staff were very helpful and accommodating. The room was very comfortable and clean. I like staying here partly for the pancake maker in the breakfast area. Like I said, we always have a pleasant stay at Holiday Inn.

（由 Google 翻译）真的很喜欢在这里住的几晚！虽然我是半夜才入住，但工作人员还是非常友好。房间非常干净。床和房间都很舒适。早餐很丰盛。 （原文） Really liked my stay here for a few nights! Staff was super friendly even though I checked in around midnight. Room was very clean. Bed and room was comfortable. Breakfast was solid.

（由 Google 翻译）在那里住了三天。三天都网络问题还没解决。网速太慢，甚至连信息都加载不上。我本来有很多工作要做，但因为网络问题没能完成。如果你需要网络，最好不要选择这家酒店。其他方面都还好。 （原文） Stayed there for three days. All three days there was internet issue yet to get resolved. The internet was too slow that it doesn't even load messages. I had a lot of work to do which I couldn't because of the internet problem. If you need internet better not choose this hotel. Rest is fine.

（由 Google 翻译）周末为了看纳斯卡赛车在这里住了一晚。位置不错，不过最好开车去市中心吃东西。停车位充足，前台工作人员也非常乐于助人。 （原文） Stayed for the weekend for the nascar race. Good location, though you’d be better driving to downtown for more eating options. Lots of parking and front desk staff were extremely helpful.

（由 Google 翻译）作为金卡会员，我简直不敢相信前台那位女士竟然如此粗鲁，尤其是在爱荷华州。我没想到会遇到如此粗鲁的服务，而且我尽力了。 我向她询问正确的信用卡信息，并告诉她我后面的人可以先走，结果她说不行，他们可以等。 如果我是老板，我会解雇她，而不是像我希望的那样对待我的公司。 （原文） For being a gold member, I could not believe how rude the lady was at the front desk , especially in Iowa. I was not expecting rude service and I was trying. To get the information for the right credit card and told her that people behind me could go ahead of me and she said oh no, they can wait. If I was the boss I would fire her, not the way I would want my company represented.

（由 Google 翻译）不允许送货上门，就像那些需要最高安全保障的高端酒店一样，而不是三星级酒店。即使是高档酒店也允许送货上门。得走过去取东西真是太麻烦了。现在还不是半夜。以后不会再住这里了。如果你们的管理层真的那么偏执，想违背顾客的意愿，或许应该把东西送到房间。这种愚蠢的政策真是让人很反感。 （原文） Won't allow deliveries to be taken to doors like they are some high end hotel who needs maximum security and not a three star. Even the fancy ones let deliveries to go to your door. What a pain to have to walk down and get it. It's not even the middle of the night. Won't stay here again. Maybe if your management is that paranoid that they want to go against customer wishes they should deliver items to the rooms. Stupid policies are a major turn off.

（由 Google 翻译）当我们星期五晚上 10:00 到达时，大厅里挤满了人（闲逛和放松），但办公桌旁没有人。 电话铃声响起，警报响起。我们在那里站了 20 多分钟。在有人出现之前将电话静音并为我们登记入住。 到了房间，热水只有15分钟。我们三个人需要洗澡，所以这不是一件好事......浴缸需要 35 分钟。定期淋浴后将水排出。 早餐比大多数地方晚一个小时开始。 没有免费无线网络...... 附：这家酒店内部是新装修的，看起来不错。 直接通往停车场很好。 房间里的外观很好。 （原文） When we arrived Friday night at 10:00 the lobby was full of people ( lounging and relaxing) and there was nobody at the desk. Phones were ringing and alarms were going off. We stood there for 20+ Min. before someone showed up to silence the phones and check us in. Get to the room and there's only 15 minutes of hot water. There were three of us that needed to shower so that's not a great thing... The bathtub takes 35 min. to drain the water out of it after a regular shower. The breakfast starts about an Hour later than most places.. No free WiFi...... P.S. The inside of this hotel is newly renovated and looks good. The direct access to a parking garage is nice. The appearance in the room is good.

（由 Google 翻译）今年二月，我通过酒店为我儿子的棒球旅行预订了六月份的房间，价格是211美元。我收到了一封电子邮件，里面有确认号码和确认价格。入住前一天，我注意到酒店有一笔440美元的待扣款。我打电话过去，他们却决定把房费涨到几乎翻倍。我从未收到任何通知，也没有允许我用我的卡刷卡支付这笔费用。 我打电话给酒店，他们给我的唯一选择就是取消。现在，在他比赛的前一天，我只能手忙脚乱地寻找另一个酒店房间，而我的儿子将不能再和他的队友住在同一家酒店了。我是旅享家的会员，从未受到过如此恶劣的工作人员对待，更不用说这一切的欺骗性了。尽管我收到了一封电子邮件，确认他们根本不在乎。如果可以的话，我宁愿给零星。 （原文） I booked a room back in February for my son's travel baseball through the hotel for a room in June at the price of $211. I received an email with the confirmation number and the confirmed price. The day before our stay, I noticed a pending charge for $440 from the hotel. I called and they decided to raise the price for the room to almost double. I was never notified nor did I give permission to charge my card for that price. I called the hotel and the only option they gave me was to cancel. I am now left the day before his tournament scrambling trying to find another hotel room and my son will no longer get to stay in the same hotel as his team mates. I am a Bonvoy member and have never been treated this poorly by staff and not to mention the deceitfulness of it all. Even though I have an email confirming they did not care. I would give 0 stars if I could.

（由 Google 翻译）床单感觉潮湿。房间非常潮湿。我去过两次，中间大约一个月，两次都是这样。我碰巧听到另一位客人说房间湿度异常高。 这个问题很难忽视，因为它让人更难入睡。但如果我忽略这个问题，这家酒店在其他方面还是很不错的。 免费早餐！食材新鲜，选择丰富。 员工非常友好。我们遇到电梯故障时，有一位员工过来帮忙。 （原文） Bedsheets felt damp. Room was very humid. I visited twice, about a month in between, and this was the case both times. I happened to overhear another guest talking about the unusually high room humidity. It's hard to ignore that issue, because it makes it harder to sleep. But if I ignore that issue, it's otherwise a very nice hotel. Free breakfast! Very nice selection of fresh foods. Employees are very nice. One came to help us when we had some elevator trouble.

（由 Google 翻译）房间很干净而且设施齐全。该位置位于市中心和河边步行道的中心。我建议在办理入住时要求入住庭院景观房，因为附近的平交路口有火车鸣笛声很大，我们去的时候是晚上。 前台汤米非常乐于助人，及时回答问题并处理请求。他是一名明星员工！ （原文） The rooms were clean and well stocked. The location is central to downtown and the river walk. I would suggest asking for a courtyard view room when checking in, as there is a train that honks loudly at nearby grade crossings, when we were there it was at night. Tommy the front desk was very helpful answering questions and taking care of requests promptly. He is a star employee!

（由 Google 翻译）我因工作出差在这里住了 10 天。很多小不便开始迅速累积并持续存在。我被安排在距离车库电梯最远的房间——准确地说是 35 个房间，而且就在火车旁边——对于住这么久的人来说没有意义。客房服务非常不一致——在那里一周后我不得不要求“额外的客房服务”。餐具从来没有清洗过。我在那里的整个时间里，用于离开停车场的读卡器都不起作用，每次都必须按下按钮并等待有人让我出去。我没有热水，也没有通知；去机场前一天晚上无法洗澡。 火车的声音非常大。两次我都下去吃早餐——早餐结束前一个小时，完全没有食物，也没有打算放更多的食物。 （原文） I stayed here for 10 days for a work trip. A LOT of minor inconveniences that started to add up quickly and be consistent. I was placed in the room furthest from the garage elevator- 35 rooms away to be exact and right next to the train- doesn’t make sense for someone staying so long. Housekeeping was incredibly inconsistent- I had to request “extra housekeeping” after being there a week. Dishes were never cleaned. The card reader to get out of the parking garage didn’t work the entire time I was there and had to press the button and wait for someone to let me out each time. I was left without hot water, no notification; unable to shower the night before going to the airport. The train was incredibly loud. Both times I went down for breakfast- an hour before it ended, there was absolutely no food and no intention to put more food out.

（由 Google 翻译）我想与大家分享我们在得梅因市中心 Residence Inn By Marriott 酒店获得的美好体验。我已经在这里工作两个月了，两周前来庆祝我的 70 岁生日。我将从这里的员工开始。他们注重细节且专业。早上来吃早餐和咖啡时，我受到了微笑的欢迎。厨师罗莎很漂亮，她的食物总是很热，而且她非常专业和乐于助人。她的食物的展示和呈现很棒。她一个人就得到了5颗星。我发现她的丈夫是建筑工程师何塞，昨天我女儿戴耳环时，她的耳环掉下来了，她帮助了她！他把水槽下面的水管拆开，把它们找回来。我也给他5星。我真的在这里住得很开心。今天退房。 感谢您度过了一段美好的时光。 （原文） I would like to share what a great experience we have had at the Residence Inn By Marriott - DesMoines Downtown. My has been staying here for two months for work and came two weeks ago to celebrate my 70th birthday. I would start with the staff here. They are detailed oriented and professional. I have been greeted with smiles morning when come for breakfast and coffee. Chef Rosa beautiful and her food is always hot and she is very professional and helpful. The display and presentation of her food is great. She gets 5 stars alone. I found that is married to the building engineer Jose and helped my daughter when her earrings fell down the while putting them on yesterday! He and took pipes apart under the sink to retrieve them. I to give him 5 stars also. I have truly my stay here. Checking out today. Thank you for a wonderful time.

（由 Google 翻译）除非你不介意火车整晚从你房间旁边经过，否则我不会住在这里。 房间很干净，枕头很糟糕。 泳池环境不太好，尤其是对家长来说。 欧陆式早餐不错。 我不会再住这里了。 （原文） Unless you’re ok with trains running by your rooms throughout the night I wouldn’t stay here. Rooms are clean, pillows terrible. Pool environment isn’t great, particularly for parents. Continental breakfast is good. I wouldn’t stay here again.

（由 Google 翻译）如果计划住在机场的话，位置是完美的。需要申请面包车，但很及时。酒店房间很干净，我很喜欢舒适的椅子，但现在很多房间似乎都没有了。 酒吧很棒，我们为会议准备了一顿晚餐，非常棒。 早餐真是让人失望。汽车旅馆的基本设施，没有太多选择。更重要的是，他们想要钱，但没有其他选择。 （原文） Location is perfect if staying at the airport is the plan. The van needs to be requested but is prompt. The hotel room was clean and I appreciated the comfy chair which seems to be missing in a lot of rooms these days. The bar was great and we had an evening meal catered for our meeting which was good. The breakfast really let it down. Sort of basic motel stuff and not much choice. What's more it they wanted money for it but there are no other choices.

（由 Google 翻译）我觉得住酒店那种奢侈的时光一去不复返了。我在这里唯一真正难忘的体验就是走进房间时看到电视上出现我的名字，以及在Johnny’s Steakhouse餐厅用餐，那里的食物美味，员工也非常出色。除此之外，这次体验令人失望，而且不值这个价钱。 员工很友好，但似乎组织混乱，可能人手不足。服务感觉很混乱。考虑到我每晚支付的价格，我期望的更多。我之前在得梅因市中心住过酒店，价格比这里便宜70美元左右，住的是一间更大的房间，有一张特大床、一个设备齐全的厨房和一个更大的浴室。这里的浴室非常小，作为一个体重较重的人，移动起来很困难。我还注意到淋浴间里有类似水渍的东西，所以我买了Clorox湿巾，只是为了舒服地使用。 除此之外，我的房间里还有虫子——我认为是水生昆虫。虽然工作人员主动提出帮我喷洒杀虫剂或换个房间，但由于我带着狗狗，所以不太现实。他们对虫害问题的漫不经心也无济于事。 床很不舒服，不过也许我有点偏心，因为我家里有Sleep Number牌的床垫。不管怎样，我的背一直很疼，我迫不及待地想回家好好睡一觉。更糟糕的是，晚上外面的灯光直射进房间，窗帘又关不严，留下的光线总是把我吵醒。 最后，迷你冰箱噪音太大了。它吵醒了我好几次，最后我才拔掉电源，结果忘了里面还有食物，结果食物都变质了。又一次浪费钱。 总而言之，我非常失望。我真的很喜欢 Johnny’s Steakhouse，但下次我来镇上时，我会住在一个我更熟悉的地方——更划算，体验更好，如果我想吃一顿美餐，我总是可以去 Johnny’s 享受这里的食物和服务。 （原文） I feel like the days when staying at a hotel felt like a luxury are gone. The only real highlights of my stay here were seeing my name on the TV when I walked into the room and dining at Johnny’s Steakhouse, which had excellent food and outstanding staff. Outside of that, the experience was disappointing and not worth the price. The staff were friendly, but they seemed disorganized and possibly understaffed. The service just felt chaotic. For the price I paid per night, I expected more. I’ve stayed at hotels downtown Des Moines for around $70 less and received a larger room with a king bed, a full kitchen, and a bigger bathroom. Here, the bathroom was very small, and as someone who’s on the heavier side, it was difficult to move around. I also noticed what looked like water stains in the shower, which led me to buy Clorox wipes just to feel comfortable using it. On top of that, I had issues with bugs in my room—what I believe were water bugs. While the staff offered to spray or move me to a new room, the process wasn’t realistic since I had my dog with me. Their casual attitude toward the bug problem didn’t help either. The bed was uncomfortable, though maybe I’m biased because I have a Sleep Number at home. Regardless, my back hurt the entire time, and I couldn’t wait to get home for a good night’s sleep. To make things worse, the outside lights shone directly into the room at night, and the curtains didn’t fully close, leaving streaks of light that kept waking me up. Finally, the mini fridge was extremely noisy. It woke me up several times until I finally unplugged it, forgetting I had food inside that spoiled as a result. Another waste of money. Overall, I was very disappointed. I truly enjoyed Johnny’s Steakhouse, but next time I’m in town, I’ll stay somewhere I’m more familiar with—better value, better experience, and if I want a great meal, I can always make the trip to Johnny’s for the food and service.

（由 Google 翻译）这家酒店真的很棒，干净整洁，氛围舒适。酒店内设一家意大利牛排餐厅，强烈推荐，但价格略贵。我本来想给更高的评分，但酒店的位置真是个祸害。它距离机场只有一两英里，但却位于一条跑道的尽头。从酒店方向起飞时，你能听到飞机发动机全速起飞的轰鸣声。我听到的最早一班飞机起飞时间是早上5:15，最晚一班大约在晚上10点。我相信，如果机场从其他方向起飞或使用其他跑道，这种噪音会更容易忍受。此外，二楼面向机场一侧的房间（双数房间）可以看到游泳池和会议室上方屋顶的“壮丽”景色。在我看来，这相当不雅观，以至于即使在阳光明媚的日子里，我也不得不拉上窗帘。 酒店的员工非常出色，值得一提。每个人都热情友好地与客人打招呼，并主动提出在需要时提供帮助。看到整个团队都展现出如此友好热情的态度，真是令人耳目一新。他们很好地代表了希尔顿的风格。 如果您不介意飞机噪音，并且不住在二楼的后侧，我想这家酒店应该可以算作五星级酒店。 （原文） This is a really nice hotel that was very clean and has a comfortable atmosphere. There is an aitalian Steakhouse restaurant attached to it, which is highly recommended, but a bit pricey. I would like to have given a higher rating but the location of the hotel is as much a blessing as it is a curse. Its within a mile or two of the airport but its located directly off the end of one of the runways. When departing in the direction of the hotel you can hear every bit of the aircraft engines at full takeoff power. The earliest departure I heard was at 5:15 a.m. and the latest around 10 p.m.. I'm sure its much more tolerable when the airport is departing in another direction or using another runway. Also, the second floor rooms on the side of the building facing the airport (even numbered rooms) have a 'spectacular' view of the roof over the pool and meeting rooms. It was rather unsightly in my opinion and caused me to just keep the curtains closed even on a beautifully sunny day. The staff at the hotel were exceptional and worth noting. Everyone extended greetings and polite conversations and offered to be of assistance if needed. It was refreshing to see an entire team display such a friendly and welcoming attitude. They represent Hilton well. If aircraft noise is not an issue and you dont stay on the backside of the second floor, I think this would be a 5-star rated hotel.

（由 Google 翻译）每当我听到希尔顿这个酒店名字，我就会想到中高端酒店。这家酒店最多也就是中低档。不提供早餐，床也不舒服，没有泳池，电梯里还有股异味。 酒店员工很棒，乐于助人，而且位置靠近机场，也很棒。 （原文） When I hear the name Hilton in regards to hotels I think of upper mid range accommodations. This was lower midrange at best. No breakfast offered, beds weren't comfortable, no pool and the elevators smelled. The staff was great and helpful and the location near the airport was great.

（由 Google 翻译）我们今天在希尔顿花园酒店享受到的服务，无论用多少星级来形容都不过分。这是科尔宾第一天来，但我们怎么也想不到。他笑容满面，举止彬彬有礼。我们提前确认房间是否准备好时，与酒店沟通出现了一些小失误。电话沟通始终保持着专业的态度，但他知道还有很多需要改进的地方。科尔宾和他的经理主动给我们回电，确保我们得到妥善的照顾。他们竭尽全力让我们的住宿舒适放松。我们预订了几间房间，他们确保我们所有房间都挨着。以后我再来得梅因，除了希尔顿酒店，我不会再住其他酒店了。我希望科尔宾能继续留在希尔顿酒店。他是希尔顿团队的宝贵财富。希尔顿，值得我们永远珍藏。感谢你们的热情款待。 （原文） There aren't enough stars that could describe the service we received today at the Hilton Garden Inn. It's Corbin's first day but we could have never guessed it. He served us with a big smile and a very respectful demeanor. We had slight miscommunication with the hotel when we checked if our room was ready early. The phone call remained professional at all times but he knew that there was more that could be done. Corbin and his manager took it upon themselves to call us back to make sure we were taken care of. They went way above and beyond to make our stay very comfortable and relaxing. We had a few rooms reserved for a group of us and they made sure to get all of our rooms next to one another. When I return to Des Moines I will not stay anywhere else besides at this Hilton. I hope Corbin remains at the Hilton. He is an asset to the Hilton team. Hilton, he's a keeper. Thank you for your fabulous hospitality.

（由 Google 翻译）酒店真的很棒。淋浴很棒，房间非常干净舒适。前台人员非常热情，接送司机也很友好。 （原文） Really nice hotel. Great showers, exceptionally clean and comfortable room. Very helpful receptionist and friendly shuttle drivers.

（由 Google 翻译）我们因为酒店离机场很近，非常方便，所以已经来过几次了。员工服务一直都很好，酒店本身和房间也总是干净整洁。没有任何不满。隔壁的餐厅也很方便，菜品美味。 （原文） We've stayed here a few times now for the proximity to the airport, which is very convenient. The staff are always great and the hotel itself and rooms have always been clean and nice. No complaints. The adjoining restaurant is also convenient and delicious.

（由 Google 翻译）千万不要在这里预订，不然你会后悔的。没有其他酒店会像这家一样，试图通过更改预订来窃取人们的钱。一旦有足够多的人发现他们的肮脏手段，他们最终将不得不关门大吉。我预订了房间，并试图提前 5 天更改日期，却被告知要收取 200 美元的一晚住宿费，才能将 2 晚改为 1 晚。所以基本上不管怎样都要付 2 晚的费用。然后不知怎么的，Expedia 把它记作了 2 个成人，而应该是 3 个成人和一个 3 岁的儿童。当我试图进行这一更改时，他们想在我已经支付的 400 美元两晚费用之上再收取 178 美元！我被告知如果我取消整个预订，还要收取 200 美元。在经历了所有这些压力之后，我绝不会把钱给这些骗子。我取消了预订。果然，不到一个小时，他们就想从我的卡里扣200美元，但没成功。我阻止了他们再次尝试扣款。我不应该为了一晚没收到的住宿费付200美元。我不在乎他们的诈骗政策是什么。他们需要心理援助！ （原文） AVOID BOOKING A RESERVATION HERE OR YOU WILL REGRET IT. No other hotel tries to steal peoples money for changing a reservation like this one does. Eventually they will have to shut down once enough people find out about their dirty ways. I booked a reservation and tried to change the dates over 5 days in advance and was told I would be charged $200 for a nights stay just to take it from 2 nights to 1. So basically had to pay for 2 nights either way. Then somehow Expedia got it as 2 adults when it was supposed to be 3 adults and a 3 year old child. When I tried to make this change, they wanted to charge an extra $178 on top of the $400 I was already going to pay for the 2 nights! I was told if I canceled the whole reservation I would be charged $200 as well. After all this stress there was no way I was giving these rip off thieves my money. I canceled the reservation. Within an hour sure enough they tried to take $200 off my card but didn't get it. I blocked them from trying to take the money again. I shouldn't have to pay $200 for a night stay I didn't receive. I don't care what their scamming policy is. They need mental help!

（由 Google 翻译）自2024年以来，我第二次入住这家酒店。我爱上了这家酒店的宁静。套房商店货品丰富，选择丰富。前台工作人员热情友好，乐于助人。早餐除了鸡蛋、土豆和香肠外，我还很喜欢早餐提供的墨西哥玉米卷。 恒温器设定在68°C，温度太高了。这让我很困扰，因为我觉得酒店在控制我的入住体验，削减成本，而不是像我选择希尔顿品牌酒店那样，给予我应有的热情款待。我本来想喜欢这家酒店，但却因为温度控制而感到不舒服，这真的让我很沮丧，破坏了入住体验。 （原文） I just had my second stay at this property since 2024. I love how peaceful this hotel is. The suite shop was stocked and plentiful with options. The front desk staff was friendly and helpful. I enjoyed the breakfast taco offering at breakfast in addition to the eggs, potatoes, and sausage that were served. The thermostat was set at 68° which was too warm. This is something that really bothers me because I feel like the hotel is controlling my experience and cutting costs rather than giving me the hospitality I deserve when I pick a Hilton branded hotel. It's really disheartening to want to love the property but because being uncomfortable during my stay due to the controlled temperature ruins the experience.

（由 Google 翻译）房间很棒，床很舒服，空间很大。厨房以酒店的标准来说很棒。 不过停车场和主入口有点复杂。入口在侧面，前门在前面。 与其说是停车场，不如说是酒店后侧和侧面都有一排排的停车位。 除此之外，酒店还不错，靠近机场，下次还会住。 （原文） Great rooms. Comfy beds. Plenty of space. Kitchen is great by hotel standards. Parking lot and main entrance are fairly convoluted though. Entrance is on the side and front door is around the front. Not a parking lot so much as rows on back and side of hotel. Otherwise good hotel, close to airport, and would stay again.

（由 Google 翻译）房间干净，员工乐于助人，停车位方便。 房间干净，所有东西都已除尘，厨房设施齐全，配备冰箱、锅碗瓢盆、餐具、炉灶和微波炉。 浴室干净，淋浴水压适中，热水充足。 床很舒服，衣柜里有备用枕头，还有几个衣架可以挂衬衫和裤子。 这些小细节很重要，这些服务人员做得非常到位。 （原文） Clean room, helpful staff, good parking. Room is clean, everything has been dusted, full sized kitchen with full fridge, pots/pans, utensils, stove and a microwave. Bathroom is clean, shower pressure is good, screaming hot water. Bed is very comfortable, extra pillows on the closet, and in the closet the have several hangers for both shirts and pants. The little touches matter and these guys are doing it.

（由 Google 翻译）多次入住，每次入住时间长达数月。酒店位置优越，靠近机场。免费早餐不错。每周三的社交活动也很棒。房间配有小厨房，方便长期入住的客人。不足之处在于，我两次入住的房间都有虫害问题，而且经常被其他客人的喧闹声吵醒。酒店员工已尽力提供最好的服务。 （原文） Stayed numerous times for months. Good location near the airport. Nice complimentary breakfast. Nice social on Wednesdays. Rooms have small kitchenette which makes life easier for extended stays. Downsides are both times I have stayed the rooms have had bug issues and I have been woken up by other guests being loud. Staff does the best they can with what they have.

（由 Google 翻译）房间很棒。但是！我们特意预订了一间带浴缸的房间，结果却给了我们一间带步入式淋浴的房间。 他们宣传提供机场接送服务。但是！这里不能停车。前台说这项服务基本上是为那些飞来参加派对然后就走的人准备的。谁会在得梅因这么做啊？🙄 我们今晚（周四）住在这里，明天飞走，周一回来，还计划周一晚上再住一晚。我问前台这周末是否客满，她说“没有，我们只有14个预订……等等……应该是13个。”我问他们这里有多少间房，她说大概有132间。我问我们能不能把车停在这里过周末，如果可以的话，我们就保留周一晚上的预订，否则我们就取消预订，去汉普顿酒店住。她说她会等老板回来后问问，然后给我们打电话。几个小时后她打电话来说老板说不行。真的吗？如果我们能在你们132个车位但只预定了13个的停车场里占一个车位，我们本来可以花300美元住两晚的，好吧！以后我们就住在两个街区外的汉普顿酒店，那里可以停车然后坐飞机。 （原文） Room is great. HOWEVER! We reserved a room specifically with a bathtub, and we got a room with a walk-in shower. They advertise airport shuttle service. HOWEVER! You can't park here. Front desk person said that's basically for people who fly in for a party and then leave. Who's doing that in Des Moines? 🙄 We're staying here tonight (Thursday), flying out tomorrow, coming back Monday, and planned on staying again Monday night. I asked the front desk person if they were full this weekend, and she said "No we only have 14 reservations... Wait... Make that 13." I asked how many rooms they have here, and she said something like 132. I asked if it was possible if we could just stay parked here for the weekend, and if so, we would keep our reservation for Monday night, otherwise we would cancel it and stay at the Hampton. She said she would ask the owner when he got back and give us a call. She called us a couple hours later and said the owner said no. Really?? We would have been a 2-night stay for like $300 if you had allowed us to take up a parking spot in your 132-spots-but-only-13-are-spoken-for parking lot, but OK! We'll stay 2 blocks down at the Hampton from now on where we can park and fly.

（由 Google 翻译）这家酒店是我最喜欢的酒店之一。员工非常友善，总是面带微笑，尽其所能地提供帮助。房间一尘不染。 （原文） This hotel is one of my absolute favorites. Very kind employees, always smiling and helping when and where they can. Rooms are immaculate.

（由 Google 翻译）我印象太深刻了！这家汽车旅馆管理得非常好。一切都干净整洁，功能齐全。工作人员竭尽全力帮助我们。早餐专家朱迪的帮助超出了我的预期！唯一的缺点是房间比较暗，拉上窗帘以最大程度地保护隐私真的很难。 （原文） I'm totally impressed! This is an extremely well-run motel. Everything was clean and functioning. The staff fell all over themselves helping us. Judy (the breakfast maven) was helpful beyond all expectations! The only downside was that the room was pretty dark and it was a real challenge arranging the curtains to maximize privacy.

（由 Google 翻译）我上周六晚上住在这家酒店，体验糟透了。我住在顶楼的314房间。整晚都在下雨，漏水整晚都在敲打天花板。屋顶明显漏水了。我一夜没睡。凌晨3点我下楼和员工沟通。他想帮我安排到另一间房间，但房间没有两张床。他人很好，我觉得他心里很不好受。很难相信酒店竟然不知道这个问题。 （原文） I stayed at this hotel last Saturday night and had a horrible experience. I stayed in room 314 which is on the top floor. It rained throughout the night and leak just tapped on the ceiling all night. There is clearly a leak on the roof. I got no sleep. I went down and spoke to the employee at 3am. He tried to accommodate me to another room but there were not 2 beds available. He was nice and I think felt bad. Hard to believe the hotel didn’t know about the problem.

（由 Google 翻译）干净又漂亮的酒店。 早餐美味，让我一整天都回味无穷。 位置对我来说很棒。 （原文） A clean and very nice hotel. The breakfast and good and stuck with me all day long. Great location for me.

（由 Google 翻译）省下租车的钱，让他们的班车接送你。我们飞抵的那天晚上没租车，省了100美元。酒店离机场很近，坐班车回机场很方便。 （原文） Save your money on a rental car and have their shuttle pick you up and drop you off. Saved $100 by nor renting the night we flew in. The hotel is so close it is easy to take the shuttle back to the airport.

（由 Google 翻译）赶早班飞机时，我们都会选择这家酒店。停车换乘服务 (Park & Fly) 超级方便，班车比该地区其他酒店快得多。 （原文） This is our go to hotel when we have early flights. Park & Fly is super convenient, the shuttle is way faster than other options in the area.

（由 Google 翻译）得梅因一家不错的酒店。靠近景点和机场。非常干净，早餐也不错。 （原文） Nice hotel in Des Moines. Close by attractions and airport. Very clean with good breakfast.

（由 Google 翻译）客房清洁人员的服务非常出色，早餐很美味，前台工作人员也很棒。 （原文） Excellent service by the Room cleaning ladies , good breakfast and great front staff.

（由 Google 翻译）酒店的早餐区很漂亮，有户外座位，员工也很友好。然而，床很硬，早餐也低于平均水平（只有速溶鸡蛋，没什么像样的选择）。我最大的抱怨是，我在网上最初看到的“全包价”竟然没有包含停车费。这绝对不是全包价。我知道只有部分客人有车（大概99%都是，哈哈），但这确实对价格产生了影响，让我不得不注意。我以后再也不会相信这家酒店了，下次去其他酒店时，我会更仔细地考虑一下他们那种“坑人”收费。 （原文） The hotel breakfast area was beautiful with outdoor seating and the staff was friendly. However, beds were hard and the breakfast was sub average (instant eggs and not many decent options). My biggest gripe is that fact that the price I was originally quoted online as "All In Price" did not include an extra charge for parking. That's definitely not ALL IN. I'm aware only some guests have cars (probably 99% LoL) but this did affect the price enough for me to take notice. I'll no longer trust this organization and will look at other hotels harder next time with their 'gotcha' fee in mind.

（由 Google 翻译）多亏了Sheila H，我们这次旅行体验棒极了！她热情友好、体贴周到，帮我们找到了许多很棒的餐厅和好玩的地方，让我们在爱荷华州玩得非常开心。看得出来她真心热爱自己的工作，这让我们的整个旅程更加愉快。她绝对是我遇到过的最棒的调酒师之一——我已经迫不及待想再次光顾了！ （原文） We had such a great experience thanks to Sheila H! She was friendly, attentive, and super helpful with finding great restaurants and things to do during our time in Iowa. You can tell she genuinely enjoy what she does, it made the whole visit so much more enjoyable. Definitely one of the best bartenders I’ve come across — can’t wait to come back!

（由 Google 翻译）再次预订这家酒店，是因为这里可以欣赏河景，而且周五晚上他们还设有露台酒廊，可以在那里喝酒。比市中心的万豪酒店贵了40美元。以前在这家酒店住过，体验不错。 晚餐后，我们去了酒廊，前台说调酒师离开了几个小时，周五晚上9点会回来。酒店周围的所有指示牌都说4:30开门。9点以后再去，什么也没有。 给自己一个机会，住在市中心的万豪酒店吧，这家酒店更好，酒吧会开放，这样既省钱，还能吃到更美味的早餐。克罗克街费尔菲尔德酒店的体验很差。 （原文） Booked this hotel again because of the river view and lounge they have for drinks on the patio for a Friday night. Paid $40 more than the full Marriott downtown. Have had nice experiences at this hotel in the past. After dinner out, we head to the lounge and the front desk says the bartender left for a few hours and would be back at 9 on a Friday night. All signs posted around the hotel state it opens at 4:30. Head down again after 9 and nothing. Do yourself a favor and stay at the downtown Marriott, it's a nicer hotel, the bar will be open and you will save money and have a nicer breakfast available. The experience at the Crocker street Fairfield has been subpar.

（由 Google 翻译）房间维护得很好，很干净。现代且经过翻新。位置很方便，靠近我们需要的一切。唯一主要的抱怨是免费早餐，里面像是泡在微温的热水里的炒蛋粉。微温的香肠饼中间还有一部分冻着，还有包装好的煮鸡蛋，看起来发黄，让人倒胃口。还有一个慢炖锅，里面装着稀薄的燕麦片。还有一些新鲜水果。服务台很乱，到处都是洒落的麦片和燕麦片。在我到达那里之前，好像有些孩子在打架。那里有一个华夫饼台，但是除了柜台上到处都是的面糊之外，没有面糊。我在那里待了一会儿，看到其他几个客人走进来，摇摇头，然后走了出去。通常情况下，这对我来说不会有什么问题，因为房间很棒。但考虑到你打算把免费早餐纳入计划行程，这样你就不用在有行程安排的情况下另找酒店外的早餐了……这真的太麻烦了。现在我们不得不缩短计划行程，想办法挤出时间去别的地方吃早餐，而这地方既不在预算内，也不在计划之内。 （原文） Room was well kept and clean. Modern and updated. Location was easy to get to and close to everything we needed. The only major complaint was the complementary breakfast which consisted of what appeared to be powdered scrambled eggs that were swimming in Luke warm water. Luke warm sausage patties that were still partially frozen in the middle and pre-packaged hard boiled eggs that appeared yellow and unappetizing. And a crock pot with runny oatmeal. There was some fresh fruit. The serving station was mess, spilled cereal and oatmeal everywhere. It looked as if some kids had a food fight before I got down there. There was a waffle station, however there was no batter except for the puddles of it all over the counter. For the short time I was in there, I saw several other guests walk in, shake their heads, and walk out. Normally this wouldn't be a deal breaker for me, since the room was excellent, but when you are banking on utilizing that complementary breakfast as part of your planned day, so you don't have to look for a separate offsite breakfast option when you have an itinerary to keep... it really was a pain. Now we had to cut into our planned day and try to squeeze in breakfast somewhere else that wasn't budgeted or planned for.

（由 Google 翻译）我去凯西中心看Fluffy，这家酒店就在隔壁！地理位置优越，价格合理，房间宽敞舒适！住在这里非常愉快。以后再来这里，我还会住这里！ （原文） Went to see Fluffy at the Casey's Center and this hotel was right next door! Such a great location decently priced, and the room was big spacious and comfortable! Very happy with my stay here. If I'm out this way again I will stay here!

（由 Google 翻译）如果您是商务旅客，请避开这家酒店。这家酒店没有空调。人类自1902年以来就一直使用室内空调，这真是令人沮丧。室内比室外还热，根本睡不着。住在这家酒店，无家可归的人睡得比您好。管理层无法或不愿帮助您。 （原文） If you are a business traveler AVOID THIS HOTEL. The hotel does not have air conditioning. Humans have had indoor air conditioning since 1902 unbelievably frustrating. It's warmer inside than it is outside impossible to sleep. Homeless people get a better sleep than you do staying at this hotel. The mgmt can't or won't help you.

（由 Google 翻译）地理位置优越，靠近爱荷华活动中心。房间很棒，非常宽敞。步行即可到达市中心的大部分地方。还会再来的。 （原文） Great location near Iowa Event center. Great rooms, very spacious. Close enough to walk to most things downtown. Will go again.

（由 Google 翻译）街边停车非常方便——只需扫描并下载应用程序即可。晚上9点后免费。请务必仔细查看位置，因为有些街道在早高峰和晚高峰期间完全禁止停车。不过，一旦您熟悉了停车系统，就会发现停车既简单又合理。步行即可轻松抵达很棒的Hy-Vee杂货店（如果您开车，还可以免费停车）。请注意——两个淋浴间均不设无障碍通道。我们和一位95岁的老人一起旅行，所以这对我们来说是一个挑战。 （原文） Street parking very convenient- just scan and download the app. Free after 9 pm. Pay VERY close attention to location as some streets do not allow parking at all between morning and evening rush hours. But, once you learn the system it is easy and reasonable. Fabulous Hy-Vee grocery within easy walking distance (and free parking if you drive). Be aware - neither shower is handicap accessible. We were traveling with a 95 year old so that was a challenge.

（由 Google 翻译）我没想到这里会这么好。其实我勉强给五星，因为我本来就不喜欢这里。就是因为我不喜欢免接触式入口和停车位不足。然而，一旦你进去，我的天哪！这里又大又宽敞。而且干净漂亮。真的很棒。我给这里打星，这样以后再来的时候就能记住它了。更重要的是，这里比竞争对手便宜。我现在能理解免接触式入口的用意了，因为它降低了运营成本，这意味着顾客的收费更低，也意味着你可以把更多的钱花在这里，享受到和这里一样的体验。这简直就是个大公寓。厨房设备齐全，有烤箱和洗碗机，步入式衣橱比我家还大。人真的很棒。我给服务四星，因为我希望有人能一直在这里帮我解决问题，不过，嘿嘿。没什么可抱怨的。做得好。做得好。 （原文） I was not expecting the place to be so nice. I’m actually begrudgingly giving this five stars, because I was all set not to like it. Simply because I didn’t like the contactless entry and a lack of parking. However once you get in here, holy crap. It’s so huge and spacious. And it’s clean and nice. Like really nice. I am starring this so I can remember it if I ever come back through town. And what’s more, it’s cheaper than the competition. I understand the no contact entry now, because it makes operation costs cheaper, which means it’s a cheaper rate to the customer, which means more money can go into giving you something like what you get here. It’s literally a large apartment. Full kitchen with oven and dishwasher, walk-in closet bigger than what I have at home. Really nice guys. I gave four stars for service because I would like to have someone permanently here for troubleshooting, but hey. Not really complaining. Well played. Well played.

（由 Google 翻译）我带着 3 个孩子来这里参加游泳比赛。位置非常好，就在游泳池旁边。住宿条件很好，沟通也很顺畅。入住期间我感觉很安全，而且门很安全。我的儿子们很喜欢滑雪球机！我绝对会再来住的！ （原文） I was in town with my 3 children for a swim meet. It was a perfect location right next to the pool. The accommodations were great and communication fantastic. I felt safe during my stay and appreciated the secure doors. My boys loved the ski ball machine! I definitely plan to stay again!

（由 Google 翻译）请注意，位于得梅因的这间 2 卧 2 卫 118 单元房并不能像广告中说的那样容纳 6 位成人。房间很小，只有 2 张单人床和 1 张带大号双人床的主卧。沙发拉出式设计简陋。起居区只有 1 张沙发可供 6 个人坐，没有其他休闲椅和沙发。 前门从来没有锁好，每次我们回来时门都锁着，入口灯熄灭，走廊一片漆黑，看不到任何痕迹，这表明这个地方维护得不太好。两个卧室都没有窗户，仅供参考。 空间设计糟糕。3 晚 900 多美元，不值得，更不用说当我告诉他们我们有 6 位成人时，他们只提供了最低限度的毛巾。煎锅很旧，餐具也很旧，毯子也不够。 为什么提供 2 盒耳塞？库存不足。抵达时阳台上的桌子没有打扫干净。 真希望我们当初预订的是酒店房间。 哦，vrbo 预订时搞了个诱饵骗局，说所有费用都包含在内，结果结账时价格却涨了。 我们和 kasa 的短信沟通很顺畅，他们说会因为上述问题退还 60 美元。他们这套公寓看起来真是太小气了。 我们住的那两天，隔着几扇门的 113 号公寓的门整天都敞开着。 （原文） Be aware This 2br 2ba unit #118 in Des Moines does NOT fit 6 adults as advertised. Tiny br with 2 twin and 1 master with large king. Crappy pullout from a couch. Living area has 1 couch for 6 to sit on, no other lounging chairs, couches. The front door never locked properly, and was unlocked every time we returned and the entry light was out and is a dark hall cannot see , a sign this place is not maintained well. There are no windows in either bedroom,fyi. Poorly designed space. For $900+ 3 nights, not worth it, not to mention the bare minimum towels were provided when I told them we have 6 adults. Frying pan old, bare minimum dishes, not enough blankets. Why are there 2 containers of ear plugs provided? Not stocked well. Table on balcony not clean upon arrival. Wish we would have booked hotel rooms instead. Oh and vrbo has a bait and switch scam whn booking, says all fees included then at checkout price went up. Communication via text was good with kasa and they said will refund $60 to us for the above issues. Stingy as is their apparent care taken in this apt. Apt 113 a few doors down had its door wide open all day the 2 days we were there.

（由 Google 翻译）太糟糕了！我们被锁在外面，束手无策！一切都不对劲！没有人关心。脏！看看照片和视频，脏兮兮的地板、脏兮兮的浴室、没有卫生纸，阳台上满是污垢。一家科技公司竟然说服公寓大楼让他们出租闲置的公寓，这简直是意料之中的事。他们没有做任何工作来让客人住得愉快。非常明确地禁止向任何在现场工作的人寻求帮助。我们无法办理入住手续，实际上我们甚至不知道要去哪里。直到抵达当天，我们才被告知具体位置。就我们而言，直到我们找到其他地方才得知，因为我们由于技术故障无法办理入住手续。想象一下，你不得不在一个陌生的城市里开车四处转悠或找个地方停车，然后让印度的人试图解决你的问题。你可以聊天或打电话给某人，但没有当地人可以交谈，而来自印度的呼叫中心员工当然不知道发生了什么，他们也不关心。我们问他们多久才能知道住在哪里，或者什么时候能修好。他们只是说无法回复。然后他们又发了一条短信，说24小时内会回复！我们最终决定另作安排，并告诉聊天机器人取消了我们的预订。突然之间，由于他们收入减少，有人试图说服我们留下来，这样我们的问题就解决了。我们不想再住在那里了。他们缺乏同理心的回答是“你只需要等30分钟”，完全没有考虑到他们只是告诉我们他们不知道问题什么时候能解决，而且我们也没有地方可去/可等。我们住了两晚，但他们拒绝退款（他们提出退还 30 美元，我拒绝了，然后他们协商到 40-50 美元（KASA，干得好，他们只关心保住那 $$$，而不是我们如何受到对待）。他们会给你发一封电子邮件，提供礼品卡。我没有看，因为我对他们很生气。你猜怎么着，一两周后就过期了！因为我们付了钱，所以第二天下午就过去了。地方很脏！电梯里有垃圾。进入房间，很明显这个地方没有打扫干净。地板很脏，地毯很脏，淋浴间和浴缸都很脏。阳台家具甚至墙壁上都沾满了灰尘。洗衣机之间留着脏毛巾。1 个浴室没有卫生纸。任何地方也没有多余的卫生纸。2 个浴室各 1 卷。与聊天机器人聊天，他们再次告诉你需要 24 小时才能解决。没有人可以打扫公寓，因为没有人工作那里。没人给你送厕纸，因为那里根本没人工作！我猜他们得花钱找个随便哪个清洁公司送厕纸。我花了6个小时才弄到一些。一间浴室的灯坏了。门撞到墙上，因为五金件损坏了。电视屏幕脏兮兮的。门饰条脱落了。没有经理来确保清洁工作做得正确，也没有维护人员来确保一切正常。这家科技公司，KASA，只能祈祷一切顺利！我们之前遇到过这种情况，是因为隔壁的小狗不停地叫个不停。聊天机器人或其他国家/地区的呼叫中心工作人员都帮不上忙。我们不得不离开。没有在那里住一晚。如果前门锁或阳台锁不好怎么办？如果有人整晚放音乐太大声怎么办？马桶溢水？电器坏了？周围没有人帮忙，也没有人关心。非常令人不安。此外，没有游泳池，只能在路边停车，到处都是拖车标志，也没有健身房可以锻炼。卧室的墙壁不太好通往天花板的路，所以没有隐私。 （原文） Absolutely TERRIBLE! We were locked out and stranded! Nothing went right! Nobody cared. DIRTY! See pictures and videos of dirty floors, dirty bathrooms, no toilet paper and caked-on dirty balcony. To be expected from a technology company that convinces an apartment complex to let them rent out unused apts. No work goes into making it a good stay for guests. It is made VERY CLEAR to not ask anyone that actually works on-site for any help. We couldn't check-in and in fact did not even know where to go. You are not told a location until the day of arrival. In our case, not until we found somewhere else to stay because we could not check-in due to a technology glitch. Imagine having to drive around or finding somewhere to park, in an unfamiliar town, so someone in India can try to fix your issue. You can chat or call someone, but no one local to speak with and the call center employees from India certainly don't know what is going on, nor do they care. We asked how long until we know where we are staying or when the glitch will be fixed. They just said they could not give us an answer. A text then follows up and tells you you will have an answer in 24 hours! We finally decided to make other plans and told the chatbot to cancel our reservation. All of a sudden, because they are losing revenue, someone is trying to convince you to stay and our issue gets resolved. We didn't want to stay there anymore. Lack of empathy answer from them was "you only had to wait 30 minutes" without considering that they just told us they did not know when the issue would be resolved nor did we have anywhere to go/wait. It was a 2-night stay and they refused to refund us (they offered a $30 credit, I refused and then they negotiated to $40-$50 (Nice job, KASA, caring about keeping that $$$, not how we were treated). They send you an email that offers you gift cards. I didn't look at it because I was upset with them. Guess what, it expires after a week or two! Since we were paying we went over the next afternoon. THE PLACE WAS DIRTY! Elevator had trash in it. Entering the unit, it was obvious the place was not cleaned well. Dirty floor, dirty carpet, dirty showers and bath tubs. The balcony furniture and even the walls were caked with dirt. Dirty towel left between washers. 1 bathroom had NO TOILET PAPER. No extra tp anywhere, either. 1 roll for 2 bathrooms. Chat with the chatbots and again, they tell you it will be 24 hours for resolution. No one can clean the apt because nobody works there. No one can bring you toilet paper because NOBODY WORKS THERE! I imagine they have to pay a random cleaning company to bring you toilet paper. It took 6 hours to get some. Light out in 1 bathroom. Door slams against wall because hardware is damaged. Dirty TV screen. Trim falling off door. There isn't a manager to ensure cleaning is done correctly or maintenance to make sure things work. The technology company, KASA, just crosses their fingers and hopes that nothing goes wrong! We had it after the little dog next door kept barking and barking. Chat bots or call center workers from another country can't help. We had to leave. Did not spend a night in the place. What if the front door lock or balcony was not locking correctly? What if someone is playing music too loud all night? Overflowing toilet? Appliances not working? No one around to help and no one to care. VERY UNNERVING. Also NO POOL, only street parking where there are tow signs everywhere, NO GYM for working out. Bedroom walls do not go all the way to the ceiling so no privacy.

（由 Google 翻译）我家人为了参加垒球锦标赛住在希尔顿酒店，我当时就在附近。住宿体验很棒。非常感谢。厨房打扫得很干净，这真是个加分项，让我在锦标赛之外得到了短暂的休息。 （原文） My family stayed at the Hilton for the softball tournament and I was just around the corner. It was a great stay. Thank you so much. Clean the kitchen was a plus It gave me a small getaway from the tournament.

（由 Google 翻译）地理位置优越，价格实惠，入住/退房手续便捷。公寓非常干净、安静，感觉很安全。 （原文） Great location, great price point, and easy check-in/out process. The apartment was very clean, quite and felt safe.

（由 Google 翻译）酒店的质量如此之高，价格却如此高昂。 我们办理了入住手续。拿到钥匙后，开车到酒店后门，带着行李走到最近的入口，但钥匙却不能用。 我们回到大堂，拿到一把能用的钥匙，然后绕着酒店转了一圈，试图找到我们的房间。 当我们终于找到房间时，空调坏了。外面温度高达90华氏度（约27摄氏度）。 这间房间每晚要80美元。现在不行了。我们取消了预订，开车去了两个街区外的汉普顿酒店。 同样的价格，却拥有假日酒店的十倍。 （原文） Way overpriced for the quality of the property. We checked in. Got a key and drove to the back side of the hotel took our luggage walked to the closest entrance and our key didn't work. Back to the lobby to get a workable key and wound our way through the hotel trying to find our room. When we finally found the room the air conditioner wasn't working. It was ninety degrees outside. This an 80.00 a night room. No more. We canceled our stay drove two blocks down to the Hampton. Same price for ten times the property of the Holiday Inn.

（由 Google 翻译）我经常旅行，非常喜欢穹顶下室内空间的开阔感。酒店本身有点老旧，但总的来说，在这里住上几天还是很不错的。我发现价格也很合理，只需多花几美元就可以享受包含早餐的服务。如果你选择早餐套餐，并且计划在酒店享用早餐，可以省下不少钱。他们提供多种早餐选择，我认为乡村煎锅是最好的。工作人员也非常友好。 （原文） I am very well traveled, I really enjoyed the openness of the indoor area under the dome. The hotel itself is a little bit dated but overall it was pretty cool to stay here for a few days and I found that the rates were a reasonable, you can get breakfast included with your stay for a couple dollars extra, it'll save you a little bit extra if you go that route and plan on having breakfast. They have several options to choose from for the breakfast, the country skillet is the best one in my opinion. The staff was nice.

（由 Google 翻译）我通过Expedia预订了一间大床房，花了160多美元。为了看演唱会，我开了3个小时的车过去，结果他们没有我之前已经付款的预订记录。前台的人说他看到了我取消的那间（双人床房），可以帮我恢复预订，但我还是得再付150多美元才能进去准备看演唱会。房间的走廊有单独的门，而且闻起来像以前是吸烟区。浴室的通风口坏了，窗户虽然能打开，但如果有人做饭，那个大圆通风口会把油烟直接吹到窗户上。更糟糕的是，毛巾架居然在淋浴间里面（这我还是第一次见），而且旁边还并排着四个卷纸架（这也是第一次见），我把晾衣绳拉过来挂到另一边的时候，金属盖居然掉了。我还得把单杯咖啡机的插头插到台灯上，因为除了电视、微波炉、迷你冰箱和台灯之外，没有其他空插座了。去了三层楼想喝点东西，结果每层楼的顺序都乱了。布局也有点让人摸不着头脑。 （原文） Booked through Expedia and paid upwards of $160 for a king bed room, drove 3 hours to get there for a concert, they did not have my already paid for reservation, the guy up front said he seen the one I cancelled (a double bed) and will just uncancel that but I still had to pay another $150 something to get in there to get ready for the concert, the hall to the room had a separate door and smelled like it was a previous smoking wing, the vent in the bathroom didn't work, the window opened but if any cooking was going on that big round vent thing was blowing it right into the window. Plus the towel rack was inside the shower (a new one for me) and had 4 toilet paper roll holders all right next to each other (another new one) and when pulled the drying line across to hook to the other side, the metal cover to it popped off. Also had to plug the 1 cup coffee pod maker into the lamp because no open outlets but for the TV, micro, mini fridge, and lamp. Went to 3 different floors for a drink, all of them out of order. Layout is a bit confusing as well.

（由 Google 翻译）多次在这里参加军队聚会。 在这里总是感觉很受欢迎，非常舒适，尤其是在我们从澳大利亚🇦🇺长途飞行之后。 所有工作人员在我们入住期间都竭尽全力地帮助我们。 会议设施和餐饮服务一流，堪称世界一流。 酒店内自助洗衣设施一流。 （原文） Have stayed here many times for army reunions. Always felt welcome and very comfortable here especially after our long haul flights from Australia 🇦🇺. All Staff couldn't do enough to assist us during our stay. Conference facilities and catering are excellent and are all world-class . Excellent self laundry on site.

（由 Google 翻译）我们在得梅因机场假日酒店度过了非常愉快的时光。我们发现预订处照片上的那位女士特别友好，乐于助人。房间很干净，我们住得很愉快。 （原文） We had a very enjoyable stay at the Holiday Inn Des Moines- Airport. We found the woman pictured in reservations to be especially friendly and helpful. The room was clean and we really enjoyed our stay.

（由 Google 翻译）我强烈推荐这家酒店。工作人员热情友好，乐于助人，而且很随和。我们的房间非常干净！床很舒服。淋浴水压很棒！我们离开时感觉神清气爽，精神饱满！ （原文） I would highly recommend this hotel. The staff was nice, helpful, and accommodating. Our room was very clean! Beds were comfortable. Water pressure in the shower was awesome! We left feeling refreshed and well rested!

（由 Google 翻译）这是一栋老房子，经过了翻新。地毯、墙面、门和走廊都很棒，装修精良。我们房间的大部分也一样。然而，房间里的家具都是低预算购买的。特大床是墨菲床！就是那种可以从墙上或柜子里折叠出来的那种。柜子更像是自己组装的，类似宜家的东西，用的是廉价的层压板。不是商用的酒店家具。浴室里的梳妆台是家得宝的家居风格，质量也很好，但已经开始出现脱层了。浴室的淋浴和瓷砖都很棒。让我感到不安的是缺乏清洁。因为是墨菲床，床垫和床头板之间有12到18英寸的缝隙，枕头会从缝隙里掉到地上，从我的照片里你可以看到，那个地方从来没有被吸尘或清洁过。梳妆台上的抽屉似乎也经常没人打扫。有人花了大价钱翻新，却忽视了清洁。客房清洁服务仅应要求提供，虽然在疫情期间这曾是标准做法，但大多数地方都已恢复每日客房清洁，但这里没有。至于工作人员，我接触到的每个人都非常友好且乐于助人。烧烤店的食物供应充足，经营方式更像麦当劳，菜单快捷且种类有限，但味道不错。烧烤店的营业时间非常有限，而且没有午餐选择。总的来说，这是一个不错的住处。进行一些客房清洁培训肯定会大有帮助。 （原文） This is an older property that has been remodeled. The carpet, wall coverings, doors, hallways are all excellent and well done. For the most part so was our room. However the furniture in the room was a low budget purchase. The king bed was a murphy bed! The kind that folds out from a wall or cabinet. The cabinet was more of an assemble it yourself style, similar to something from Ikea and made from a cheap, laminated product. Not commercial hotel furniture. And the vanity in the bathroom was of Home Depot residential style and quality already starting to delaminate. The shower and tile work in the bathroom were very nice. The thing that I found disturbing was the lack of cleanliness. Because it is a murphy bed, there is a 12 to 18 inch gap between the mattress and the headboard that you pillow falls through to the floor, as you can see from my pictures, that area never gets vacuumed or cleaned. The drawers in the vanity also appear to not get cleaned. Someone spent a lot of money on a remodel only to neglect keeping it clean. Housekeeping is only upon request, while this was standard during COVID, most places have returned to daily housekeeping, but not here. As for the staff, everyone I interacted with was very friendly and helpful. The food at the grill was on, it operates more like a McDonalds with a quick, limited menu, but it was good. The hours of the grill were very limited with no option for lunch. Overall a decent place to stay. Some training for housekeeping would certainly go a long way.

（由 Google 翻译）我们度过了美好的六晚住宿体验。这家酒店虽然有点老旧，但非常干净！我们住的套房有两张双人床和一张可以拼成床的沙发。足够睡六个人。早餐包括麦片、松饼、面包，以及每天一两份热食。咖啡和果汁也很不错。孩子们很喜欢室内泳池。酒店位置很好，位于老城区，离机场很近，我们没遇到什么问题。 （原文） We had a wonderful 6 night stay. This hotel is dated but very clean! We stayed in a suite that included 2 double beds and a couch that made into a bed. Could easily sleep 6. Breakfast was cereals, muffins, breads and 1 or 2 hot items each day. Coffee and juices. Kids enjoyed the indoor pool. Location, we had no problems, in the older part of town and right close at the airport.

（由 Google 翻译）住在这里确实有优点也有缺点。服务非常友好，客房清洁人员总是一丝不苟。房间也很棒，非常干净，配有一台高清大电视。如果你只打算在房间里待着，这家酒店非常棒，价格也很公道。 然而，如果你来这里期待额外的东西，你可能不会那么满意。早餐非常简单，每天都一样。希望你喜欢炒鸡蛋、饼干和肉汁。这里只有一个游泳池，而且很脏。健身中心的设备也几乎不能正常使用。 总的来说，考虑到价格，这是一次非常愉快的住宿体验，我强烈推荐。 （原文） Their are definite pros and cons to staying here. The service was very friendly. Housekeepers always on the ball. And the rooms are excellent. Very clean with a big HD TV. If you only plan on only spending time in your room, this is an excellent hotel at a very fair price. However, if you come here expecting the extras, you won't be that happy. The breakfast is super basic with the same stuff served everyday. Hope you like scrambled eggs and biscuits and gravy. Only a pool here that was pretty dirty. And a fitness center with barely functioning equipment. Overall a very nice stay considering the price and I would recommend.

（由 Google 翻译）床很舒服。一切都很干净。工作人员彬彬有礼、友好且乐于助人。 早餐选择丰富，量也很足。 223房间的地板瓷砖需要维修。 总体来说，入住体验很棒。 （原文） The bed was comfortable. Everything was clean. The staff was courteous, friendly, and helpful. Breakfast had a good selection and plenty of it. Rm.223 needs some tile repair on floor. Overall a wonderful stay.

（由 Google 翻译）这家酒店还不错——我需要一个便宜的住处。房间里弥漫着浓烈的某种人造清洁剂的气味，地毯都湿透了我的袜子。床的一侧因为用得太久而完全塌陷了。好在酒店很安静。最后我睡了一会儿。他们提供早餐，还有班车。 （原文） This hotel was fine- I needed a place to stay for the night cheaply. The room smelled very strongly of some kind of artificial cleaning scent and the carpet soaked through my sock. The bed was totally caved in on one side from use. The good, It was quiet. Eventually I got some sleep. They serve breakfast and have a shuttle.

（由 Google 翻译）我对这家戴斯酒店的体验非常失望。预订前我打电话确认是否可以提前入住，因为我出差到的比较早，需要梳洗一番再去办公室。他们告诉我这没问题。然而，我到店后才被告知只能提前一小时入住——这与电话里说的完全相反。 这种缺乏沟通的情况造成了不必要的压力和不便。我不得不根据这个承诺打优步去酒店，这完全浪费了我的时间和金钱。最后我不得不把行李寄存在前台，匆匆忙忙地赶去上班，甚至来不及洗澡换衣服。 更糟糕的是，这家酒店不太干净，也不太吸引人，尤其是与附近的其他酒店相比。如果你是出差，需要灵活或专业的服务，这家酒店不适合您。我不会再住在这里了。 （原文） I’m incredibly disappointed with my experience at this Days Inn. I called before booking to confirm early check-in would be available, since I was arriving early on a business trip and needed to freshen up before heading to the office. I was told this would not be a problem. However, when I arrived, I was informed early check-in is only allowed one hour before regular check-in time — completely contradicting what I was told on the phone. This lack of communication caused unnecessary stress and inconvenience. I had to take an Uber to the property based on that assurance, which was a complete waste of my time and money. I ended up having to leave my bags at the front desk and rush to work without being able to shower or change. To make matters worse, the hotel wasn’t very clean or appealing, especially compared to the many nearby options. If you're traveling for work and need flexibility or professionalism, this is not the place for you. I won't be staying here again.

（由 Google 翻译）我住在 227 房间。这个地方到处都是臭虫！！！我被多收了钱，预订也出了问题，而你们的员工根本没有提供任何帮助。他们甚至威胁要收取 200 美元的押金。但他们并没有这样做，因为这不是公寓，所以从法律上来说你不能收那么多钱。我知道，因为我自己经营过酒店。我是温德姆奖励计划的会员，但没有人承认这一点，也没有给我任何奖励/福利。我住了一周，第三晚就被臭虫咬了，由于臭虫咬了我，你们的员工在我退房的前一天停用了我的房间钥匙卡。我一定要让所有我认识的人知道这件事，这样他们就不会被多收钱、受到不公正的对待，也不会被臭虫咬了。绝对是浪费钱，只会让我压力很大。 （原文） I stayed in room 227. This place is full of BED BUGS!!! I was over charged and had issues w a reservation which your staff was absolutely no help. They even threatened to charge a $200 deposit. Which they didn't because its not an apartment so legally you can't charge that much. I know cuz I ran a hotel myself. I'm a Wyndham reward s member but NOONE ACKNOWLEDGED IT OR GAVE ME ANY OF MY REWARDS/PERKS . I was ate up by bed bugs my 3rd night in a 1 week stay and your staff deactivated my room key card a day before I checked out EVENTHOUGH I WAS PAID THRU FULLY AND CHECKED OUT EARLY due to the bugs eating me up. I'm making sure to let everyone I know , know abt this so they don't get overcharged, treated like shit and eaten up by your bed bugs. Absolutely a waste of money and nothing but stress.

（由 Google 翻译）空调跟不上，老旧，水压小，浴缸排水不畅，廉价汽车旅馆的早餐很普通（冷饼干、肉汁、蛋粉、一些水果、酸奶杯、麦片和一台华夫饼机），早餐区非常狭窄，健身房有两台跑步机和一台动感单车。房间干净，但很普通，百叶窗上有烧孔，我的床的床垫上有个大洞，一侧非常不舒服，睡两个人不太舒服。停车场里整晚都有有趣的家伙在游荡，旁边堆着玻璃，还有石头，表明有人入室盗窃……就这个价格来说，可以更好一些。 （原文） Ac couldn't keep up,outdated, little water pressure, tub would not drain, average cheap motel breakfast(cold biscuits, gravy, powdered eggs, some fruit, yogurt cups, cereal, and a waffle machine) , super cramped breakfast area, gym has 2 treadmills, 1 cycling machine, rooms were clean, just average, had burn holes in the blind, my bed had a big hole in the mattress, making the one side extremely uncomfortable, not good for 2 people. Interesting characters roaming the parking lot all night, glass piles with rocks next to them, indicating a break-in.. for the price, could be better

（由 Google 翻译）我们的房间本来可以好好翻新一下，床也太硬了。泳池里的氯有点太多了，我们本来打算去游泳，但一走进泳池区，眼睛就立刻灼痛起来，所以我们就转身离开了，甚至都没去尝试。前台工作人员非常棒。如果您要参加活动中心的演出，这家舒适的酒店和套房地理位置优越，距离活动中心非常近，步行即可到达。总的来说，这是一次愉快的住宿，如果有机会，我们还会再次入住。 （原文） Our room could have used a good update, and the bed was really hard. The swimming pool had a bit too much chlorine in it we were going to go swimming but after walking into the pool area my eyes started to immediately burn so we just turned around and did not even attempt it. The front desk staff was amazing. This comfort inn and suites is in a prime location if you are attending a show at the events center in very close proximity so you can walk to your event. Overall it was an enjoyable stay and we would stay again if the opportunity presented itself.

（由 Google 翻译）很高兴能住在这里，这样我和女儿就能轻松步行前往爱荷华活动中心的假日精品店。员工友善，早餐也很棒。酒店正在进行一些翻新，比如更换走廊地毯，但房间很不错，所以这不成问题。很高兴他们努力持续改进这家酒店。 （原文） Glad to stay here so my daughter & I could easily walk over to the Holiday Boutique at the Iowa Events Center. Friendly staff & excellent breakfast. They are doing some remodeling in some areas like new hallway carpet, but the rooms were nice so it wasn't a problem. Glad they are trying to continue to update this place.

（由 Google 翻译）这家酒店至少可以说很简陋。房间肯定比大厅和地毯好看多了。我从未住过一家看起来如此凌乱的精品酒店，尤其是考虑到我们付的价钱。我个人没有接触过任何员工，所以对此我无话可说。不过，他们提供的服务绝对不应该如此昂贵。 （原文） This hotel is rough, to say the least. The rooms were definitely better looking than the halls and carpets. I've never been to a choice hotel that looked this unkempt, especially at the price we paid. I didn't personally have any contact with an employee, so I can not speak to that. However, they should definitely not cost what they do for what they have to offer.

（由 Google 翻译）我们住在顶楼，面朝河流，景色非常美，尤其是在晚上。看着楼下公园里的滑冰爱好者们，有带着孩子的爸爸，有老人，有青少年，玩得不亦乐乎。早餐也不错！我扣了一星，因为我们得用湿毛巾把整个窗户都擦干净，到那里的时候，窗户又脏又黏。 （原文） We stayed on the top floor facing the river and it was a great view especially at night. Fun to watch the skaters at the park below, dads with kids, older people, teens, just having the best time. Good breakfast too! Lost a star because we had to wet a towel and wipe the entire window down it was really nasty and sticky when we got there.

（由 Google 翻译）我们应该直接转身离开。房间状况糟糕透顶，而且不干净。我总是会检查床垫周围有没有臭虫（我没有找到），当我掀起一个床垫的一角时，发现有很多食物碎屑，另一个床垫上也洒满了令人作呕的东西。然后我们去了淋浴间，浴缸底部非常泥泞。当我们转移身体重心时，可以听到底部水流动的声音。房间里有一股霉味，所以我们可能吸入了霉菌。不过很高兴没有从浴缸底部掉下去。然后，其中一条“干净”的毛巾非常脏，我儿子的床单都粘在一起了。我读过评论说这是一家老酒店，但评论也说它很干净。它根本不干净！我只是提到了清洁问题，窗帘上还有洞，油漆剥落等等。 其他 - 我们楼层的制冰机坏了，所以我们不得不去其他楼层找一个能用的。后来我们跑了五层楼才找到自动售水机，结果只剩下两瓶水了。 离开这里真是太开心了！ *服务台服务态度很好。 （原文） We should have just turned around and left. The room was in terrible shape and not clean. I always check around the mattress for bed bugs (which I did not find), and when I lifted the corner of one mattress I found a ton of food crumbs and the other mattress had something yucky spilt all over it. Then we got in the shower and the tub floor was really mushy. We could hear water under it moving around as we shifted body weight. There was a musty smell, so we were probably breathing in mold. Happy to not fall through the tub floor though. Then one of the “clean” towels was extremely dirty and the sheets were stuck together for my son. I read reviews that said it was an old hotel, but reviews also said it was clean. It was NOT CLEAN! I just touched on the clean issues, there were also holes in the curtains and chipped paint etc. Other- Ice machine was broken on our floor so we had to visit to other floors to find a working one. Later we had to search 5 different floors for a vending machine with water and it only had 2 bottles left. So happy to leave this place! *Desk period were nice.

（由 Google 翻译）小心。我们到房间后发现猫眼装反了，这意味着从走廊可以看到我们房间里的情况。我们跟工作人员反映后，他们几乎是说我们在撒谎，让我们第二天再去跟经理说。第二天我们再次反映，甚至有人亲自上前查看，发现猫眼是可以转动的。但他们仍然置之不理。 （原文） Be careful. When we got to our room we notice our peep hole was installed backwards, meaning you could see into our room from the hallway. When we brought it up to the employee they pretty much said we were lying and could mention it to the manager the next day if we wanted to. When we brought it up again the second day, and someone even came up and saw the peephole was moveable. They still didn’t care.

（由 Google 翻译）我们住得很愉快！在州博览会玩了几天后，回到这里真是太棒了。房间干净，床很舒服，早餐种类丰富。我们希望明年还能再来！ （原文） We had a wonderful stay! It was a great place to go back to after a couple full days at the state fair. The rooms were clean, bed was comfy, and they had a nice variety of food for breakfast. We hope to make it back next year!

（由 Google 翻译）希尔顿对我来说评分不高。房间略有不同，但习惯之后就很好了。一些小的维护项目似乎也是不足之处。淋浴阀门松了，淋浴门弯了，淋浴门关不上，水会喷到地板上。我们的电视机开始30秒左右很好，然后颜色就变暗了，如果是夜间场景的电影，几乎看不清。早餐的选择和数量都有点少。我们7点刚过就到了，那时餐厅已经开门了，而且是在高峰期之前，大多数东西都空了，不得不收拾残局。我确实收到了两三条短信，询问我的住宿情况以及他们能提供什么帮助。显然，这些都是自动发送的消息，只是为了提高他们的内部评分。他们不注意回复，或者根本不在乎。如果我要花20美元在停车场停车，我估计灯是亮着的。无论是单身还是一群女性，我都绝对不想天黑后待在那个停车场。我看到天花板上确实有灯具，但一个都没开着，至少二楼没有。值得庆幸的是，前台非常友好，甚至还去另一层楼给我们拿了不同款式的第二条毯子。 （原文） Does not rank very high for Hilton for me. The room is a bit different but after you get used to it it is just fine. The little maintenance items seem to be what's lacking as well. The shower valve was loose, the shower door was bent, and the shower doors did not stay closed, letting water spray out on the floor. Our TV was great for about 30 seconds or so and then the color would go dark, if it was a movie with night time scenes you couldn't hardly see it. Breakfast was a little skimpy on options as well as quantity. We were down shortly after 7:00, well after it opened and again before the rush, most things were same as empty, had to pick up the scraps. I did get two or three text messages asking about my stay and how they can help. Evidently these are automated messages and just something to help their internal score. They do not pay attention to the responses or just don't care. If I'm going to pay $20 to park in a parking garage I kind of expect the lights to be on. No way as a single or group of women would I ever want to be in that parking garage after dark. I can see that there was light fixtures on the ceiling but not a one was on, at least on the 2nd level. On a positive note, the front desk was extremely friendly and even went to a different floor to get us a different style of second blanket.

（由 Google 翻译）我们到的时候才知道泳池关闭进行清洁。他们说周末人比较多，泳池需要好好清洁一下。我们是周三到的。我觉得清洁泳池三天应该够了。前台还告诉我们，两瓶免费饮用水是专属会员才有的。我住的每家酒店通常都会在房间里提供免费饮用水。房间很干净，但没什么特别的，免费早餐也只是普通的酒店早餐……比如炒鸡蛋、华夫饼机、麦片等等……总的来说，这家酒店还不错，但算不上特别棒。 （原文） When we arrived we learned that the pool was closed for cleaning. They said it was a busy weekend and that the pool needed a good cleaning. We arrived on a Wednesday. I think three days to clean a pool would've been good to clean it. Also the front desk told us that two free bottles of water were for exclusive members only. Every hotel i go to usually has complimentary water in the rooms. The rooms were clean but nothing fancy and the free breakfast was just your average hotel breakfast...I.E. scrambled eggs, a waffle machine, cereal, and e.t.c...Overall this is a good hotel but not great

（由 Google 翻译）这家酒店非常棒。我们订的是河景房，可以欣赏到绝佳的河景。大阳台很棒。房间干净、宽敞、舒适。床边的落地窗也很棒。我看着河景和城市天际线睡着了。如果有空房的话，可以考虑616号房间。工作人员很棒，早餐也不错。酒店周围很安静，看起来很安全。停车场有很多带顶棚的停车位。步行范围内有很多餐饮场所。 （原文） This hotel was very nice. We had a river front room with a great view of the river. The large balcony was great. The room was clean, spacious and comfortable. Loved the floor to ceiling window next to the bed. I fell asleep looking at the river and the city skyline. You want room 616 if it’s available. Staff was awesome and breakfast was good. The area around the hotel was quiet and seemed safe. Lots of dry covered parking in the parking deck. Plenty of places to eat and drink within walking distance.

（由 Google 翻译）我们在这里的体验很棒。早餐不错，前台服务也特别好！我们到酒店的时候已经很晚了，忘了给一岁的孩子买牛奶，前台竟然从早餐冰箱里拿出几瓶牛奶给我们！那天晚上不用再跑去商店买牛奶真是太好了。热水浴缸坏了，不过水温比泳池稍微高一点，这真是太遗憾了，因为他特意选这家酒店就是为了热水浴缸。酒店位置很棒。真希望我们能多待几天，这样就可以去市中心逛逛了。除了前台区域，其他地方都比较新，不过房间很干净！ （原文） We had a good experience here. Breakfast was good. The front desk service was wonderful! We got to the hotel late and forgot milk for pit 1year old and the front desk gave us a couple milks from the Breakfast fridge! It was so nice to not have to run to the store that night. The hot tub wasn't working but it was slightly warmer than the pool, that was a huge bummer because he picked that hotel specificly for the hot tub. The location is great. I wish we would've had more time and we could've ventured around downtown. Nothing is really updated except the front area, but rooms were clean!

（由 Google 翻译）地理位置很棒，我订了两间房，都很舒适。唯一的问题是，他们决定在节假日周末粉刷泳池区域，这太疯狂了。虽然泳池无法使用，但我们还是可以在隔壁的姐妹店游泳，他们共用一个庭院。我的儿子和孙子很喜欢篮球场，晚上我们也很享受篝火旁的乐趣。真是一段美好的时光。 （原文） It was a great location I had 2 rooms and they were both nice and comfortable. The only thing is they decided to paint the pool area on a holiday weekend which is crazy. Even though the pool was unavailable we were able to swim at the sister location right next door and they share a courtyard. My son and grandson loved the basketball court and we enjoyed the fire pit at night. It was just a good time

（由 Google 翻译）床很舒服，房间价格合理，每日早餐丰盛，住宿环境安全，员工友善，包括客房服务。地理位置优越，方便前往得梅因市中心的所有景点。 希望酒店房间的电视能播放我其他电子设备的屏幕。虽然我们的租车在停车场内很安全，而且我们每天都有出入特权，但停车费很贵（20美元/天）。 （原文） Very comfortable beds, reasonably priced rooms, decent daily breakfast, safe accommodations, friendly staff including housekeeping. Location is good for all downtown Des Moines needs. Wish the television in the hotel room could have screencasted from my other electronic devices. Although our rental vehicle was safe inside the parking garage & we had daily enter & exit privileges, parking was pricey ($20/day).

（由 Google 翻译）这家酒店不错，和所有汉普顿酒店一样，非常适合商务出行。房间很大，不过淋浴间只有浴帘。酒店设有游泳池和小型健身房。 （原文） Buen hotel como todos los Hampton Inn perfecto si viajas por trabajo, habitaciones grandes aunque la ducha tiene cortina de tela. Tiene piscina y un gimnasio pequeño

（由 Google 翻译）这家酒店位于机场附近，非常适合旅行者。酒店也靠近运动场，非常适合儿童运动。酒店里挤满了孩子，而且都是无人看管的孩子。电梯根本停不下来，因为很多孩子都在用，而且无人看管，他们只能在各个房间和走廊里跑来跑去。酒店在举办大型活动时，绝对应该只让儿童待在主楼层，以免走廊和其他楼层的噪音隔着地板（比如我们的天花板）都能听到。酒店还应该张贴仅限成人使用的开放时间，以便客人使用泳池和水疗中心时避免孩子溅到您身上。 （原文） This hotel is located by the airport making it perfect for travelers. BUT it's also located near sports fields making it a perfect location for KIDS SPORTS. The hotel was crawling with children, unsupervised children. Couldn't get an elevator because so mamy unsupervised children were using it then alot of running from room to room and down hallways. The hotel should DEFINITELY keep the main floor children only when having big evens to avoid noisy hallways and other floors hearing noise even through the floors ( our ceiling). And have adult only hours posted for guests wanting to use the pool and spa WITHOUT children splashing you.

（由 Google 翻译）如果您要赶早班飞机，这里是个不错的住宿选择。床很舒服，浴室也比较新。酒店房间、走廊和公共区域略显陈旧。工作人员很友好。班车很方便。 （原文） If you have an early flight, this is an ok place to stay. The beds are comfortable and the bathrooms are on the new side. The hotel rooms, hallways, and common spaces are a bit tired. The people who work there are nice. The shuttle is convenient.

（由 Google 翻译）在您的酒店的令人失望的经历 我是一名经常旅行的人，最近决定在每周的旅行中继续忠诚于汉普顿连锁酒店。不幸的是，我在这个特殊设施的经历让我重新考虑了这个决定。 我最初预订了一间位于较高楼层（三楼或四楼）的带特大号床的房间，但被安排在一楼的一间带大号床的房间。当我按照要求要求换到更高楼层时，他们给我重新分配了，但他们给我的钥匙卡不起作用。结果我就住了一楼的房间。 更不方便的是，浴室里没有肥皂。我问前台，代理说酒店早就不提供了，我三周前就到了，还给了肥皂 总而言之，我感到不受欢迎和被忽视。这不是我对汉普顿品牌期望的服务水平，我希望这种反馈能够带来重大改进。 （原文） Disappointing Experience at Your Hotel I’m a frequent traveler and recently decided to stay loyal to the Hampton chain for my weekly trips. Unfortunately, my experience at this particular facility has made me reconsider that decision. I originally booked a room with a king bed on a higher floor (3rd or 4th) but was given a room on the 1st floor with a queen bed instead. When I asked to be moved to a higher floor as requested, they reassigned me, but the key card they gave me didn’t work. After all that, I ended up staying in the 1st floor room. To add to the inconvenience, there was no soap bar in the bathroom. When I asked the front desk, the agent said the hotel stopped offering them a long time ago, I was here before three weeks, and the soap bar was given Altogether, I felt unwelcome and disregarded. This was not the level of service I expected from the Hampton brand, and I hope this feedback leads to serious improvements.

（由 Google 翻译）我和朋友在这里碰面（我们住在不同的州），准备乘飞机去度假一周，所以在这里住了一晚。我们俩都需要把车停一周，但他们不允许我们把两辆车都停在那里。规定是每间房停一辆车……我们到的时候停车场几乎空了，离开的时候也空了。 如果酒店订满了，我还能理解……但事实并非如此。我们不得不另找停车位，还要赶凌晨4点去机场的班车。如果酒店空无一人，这政策真是太蠢了。 （原文） Stayed here 1 night as my friend and I met here ( we live in different states) to fly out for a weeks vacation. We both needed to park our cars for the week and they would not allow us to leave both of them. 1 per room is the policy...parking lot was almost empty when we got there and empty when we left. I could understand if they were completely booked... they weren't. Had to find parking somewhere else along with a shuttle to the airport at 4am. Stupid policy if your hotel is empty.

（由 Google 翻译）如果您带着婴儿旅行，请不要选择这家酒店。我刚刚取消了在这家酒店的预订，预付了一晚房费。我预订了两间房，但只预订了一间带婴儿床（Pack and Play）的房间。在我到达前不久，他们说婴儿床没有被预留，而且是先到先得，我直到实际入住时才会知道是否有婴儿床。因为我带着女儿和 11 个月大的孙女一起飞行，所以必须有一张婴儿床。此外，如果我的航班延误，他们把床给了别人，我也没有办法，尤其是我到达的时候已经是晚上了。得梅因机场附近的其他酒店可以而且确实为我提供了预留的婴儿床。似乎你可以预订狗狗房，但不能预订婴儿房。哎呀！！！ （原文） Don't use this hotel if you are traveling with infant. I just canceled my reservation at this hotel after prepaying for one night. I had booked two rooms on the basis of reserving a room with a baby bed (Pack and Play). Soon before my arrival, they said the baby bed was not reserved and it was only available on a first come first serve basis, and I would not know if a baby bed was there until I actually checked in. As I am flying with my daughter and 11 month old granddaughter, it is imperative that we have a baby bed available. Also if my flight is delayed and they give it to someone else, I have no recourse especially as I am arriving in late evening. Other hotels in the Des Moines Airport area can and did provide me with a reserved and guaranteed baby bed. It seems you can reserve a dog room but not a baby room. Sheesh!!!

（由 Google 翻译）这家酒店败坏了希尔顿品牌的名声。我住过这家汉普顿酒店好几次了（当然不是自愿的），但情况越来越糟。房间里霉菌问题严重，令人无法接受，而且不卫生。 早餐也好不到哪里去。没有鸡蛋，没有新鲜水果，只有不新鲜的面包和贝果，运气好的话，或许还能吃到个没熟的苹果或香蕉。 希尔顿真的需要介入，认真审视一下这家酒店。它远远低于人们对希尔顿品牌酒店的期望。 （原文） This hotel is giving the Hilton brand a bad name. I’ve stayed at this Hampton Inn multiple times ( not by choice ) , and it keeps getting worse. The rooms have serious mold problem. It’s unacceptable and unhealthy. The breakfast is no better. No eggs, no fresh fruit , stale bread and bagels and maybe an old apple or banana if you’re lucky. Hilton really needs to step in and take a hard look at this property. It’s far below what anyone should expect from a Hilton branded hotel.

（由 Google 翻译）我在汉普顿住过很多家酒店，这家绝对是最差的。房间脏乱不堪，而且不太干净。淋浴看起来根本没打扫过。我从来没有听到隔壁房间这么吵过。我能听到那个家伙咳嗽，还能听到他整晚的电视声。我浴室的天花板上还有一个洞，漏水了。我直到第二天早上才发现，否则我肯定不会住在这里。我几乎从不写评论，但这家酒店太糟糕了，我决定写。如果我睡在卡车里，感觉会好一些。 （原文） I stay at a lot of Hamptons and this one was by far the WORST. The room was dingy, and not very clean. There shower didn’t appear as though it had been cleaned at all. I’ve never been able to hear so much from the room next to me. I could hear the guy coughing and heard his TV all night. There was also a hole in the ceiling in my bathroom and it was leaking. I didn’t see this until the following morning or I would not have stayed. I almost never write reviews, but this place was so bad I decided to. I would have felt better if I had slept in my truck.

（由 Google 翻译）不推荐入住这家酒店。我们到达时，泳池区明显在施工，但室外却挂着一个牌子，上面写着“室内泳池”。我去前台办理入住手续，前台小姐告诉我泳池会一直施工到11月，但他们已经把网站上所有关于泳池的信息都删掉了……这完全是胡扯。我们带了两个小孩，因为酒店有泳池，所以预订了，但最终没住进去。由于是通过第三方预订的，我没能退款或改期。前台小姐根本没帮上什么忙。酒店在泳池施工的时候需要改进，因为泳池是家庭游客需要的便利设施。 （原文） Do not recommend staying at this hotel. When we arrived, it was clear the pool area was under construction, but there was an outdoor sign that said "Indoor Pool". I went to check in at the front desk and the gal told me the pool is under construction until November, but that they had taken all reference to the pooll off the website....which is NOT true. We had 2 little kids that we booked this hotel for since it had a pool, so we ended up not staying there. I was not able to get a refund or reschedule our dates since I booked through a 3rd party. The gal at the front desk wasn't helpful at all. Hotels need to do better when their pools are under construction as that's an amenity families look for.

（由 Google 翻译）我住过温德姆酒店，体验非常棒。不过我觉得这家酒店应该提前告知客人他们正在装修。房间是一张大床。由于其他客人和外面的聚会，房间很吵。房间不够干净，到处都是霉菌，浴室也很脏。淋浴和厕所都不能用。客户服务还可以。地理位置优越。 （原文） I stay at wyndham hotels and really have had a great experience. However I felt that this hotel should have let ne know they were doing remodeling up front. The room was a queen size. It was noisey due to the other quests outside parties. The room was not as clean as it could be with mold and nasty bathroom. Wasnt able to use the shower or toilet. Customer service was okay. The location was good.

（由 Google 翻译）我们这次入住体验有不少亮点，但也有一个明显的缺点。工作人员非常友好热情，我们对此非常感激。免费早餐也很不错，种类丰富，足以开启美好的一天。 最大的问题是房间的空气质量。房间空气流通不畅，感觉闷热难耐，很难舒服地放松。 虽然这家酒店服务热情周到，早餐也不错，但需要更加注重房间的维护和通风，以确保旅客拥有更舒适的住宿体验。 （原文） We had a stay with notable positives and one significant drawback. The staff was very nice and welcoming, which we greatly appreciated. The complimentary breakfast was also good, with a solid variety of options to start the day. The biggest issue was the room's air quality. It lacked fresh air circulation, feeling stuffy and stale, which made it difficult to relax comfortably. While the foundation is here with friendly service and a good breakfast, this hotel needs to pay more attention to room maintenance and ventilation to ensure a more comfortable stay for travelers.

（由 Google 翻译）我给这家酒店四星评价的唯一原因是酒店没有电梯。唯一可用的房间在二楼，这意味着我得把所有行李都搬上楼。 我要表扬一下这家酒店的经理。很遗憾，我弄丢了她的名片，但她的服务非常出色。我母亲刚刚在得梅因机场摔了一跤，由于伤势过重，行动不便。经理非常友善，几乎扶着我母亲爬上了通往二楼的每一级楼梯。他一路陪她走到房间，确保她安全就座后才离开。这让我得以把大部分行李搬上楼。等我回来取剩下的行李时，她已经带着剩下的行李上楼了。那天晚上，我为母亲提出了一些要求，每次我提出要求，她都竭尽全力地满足了我的要求。我非常感谢她的善良和对母亲的真诚关心。她真的付出了超出常人的努力。 （原文） The only reason I gave this a 4 star overall review is because the hotel is lacking an elevator. The only room available was on the 2nd floor and that meant carrying all of the luggage up the stairs. I want to commend the manager of this facility. Unfortunately, I lost her business card, but she provided exceptional service. My mother had just had a fall at the Des Moines Airport and was not very mobile due to her injuries. The manager so kind and literally helped my mom up every single stair to the second floor. The walked her all the way to the room and made sure she was securely seated before she left. This allowed me to carry up most of the luggage. By the time I returned to pick up the remaining luggage, she was already back up the stairs bringing the rest of it with her. I had several needs that evening for my mother, and she was most accommodating every time I asked for something. I am incredibly grateful for her kindness and genuine concern for my mother. She went above and beyond for sure.

（由 Google 翻译）我们的住宿体验一切都恰到好处：房间干净整洁，清洁服务一流，早餐美味，价格也合理。不过，有几点需要注意：二楼没有电梯，木地板，房间里人走动和孩子跑动的声音非常明显。从入住到退房，工作人员的服务都非常出色。感谢所有为这次愉快的体验做出贡献的人。 （原文） Everything was just right for our stay; clean room, excellent cleaning service, great breakfast and rates were reasonable. A few comments: no elevator to reach second floor, wooden floors so noise of people walking and kids running was very audible in the room. Staff was excellent from check-in to check-out. Thanks to all who contributed to a pleasant experience,

（由 Google 翻译）我和丈夫在 204 房间住了一晚，发现了两只臭虫……很不高兴，而且房间已经订满了，所以我们没法换房间，凌晨 1 点就离开了。前台的年轻女士非常热情好客。我们正在等待 booking.com 退款。 我们会再住吗？可能不会。臭虫太恶心了，我们对我们的东西很担心。 （原文） My husband&I did a overnight room 204 And Found two bedbugs...was not happy and they were fully booked so we couldn't change rooms and left the facility at 1am..The young lady at the desk was very accommodating..waiting for booking.com to refund our money. Will We Stay Again...Probably Not..bedbugs are disgusting and we were paranoid about our stuff ..

（由 Google 翻译）周六晚上活动结束后，我不得不等了大约 30 分钟才办理入住，因为没有人接电话，所以打电话也打不通。到了我们的房间，没有洗手液，也没有卫生纸架，当我试图打开水槽用洗发水洗手时，水槽漏水到我的脚上，电源完全断了。电视遥控器被胶带粘住了，除了电源按钮和音量调高和调低之外根本不能用。床感觉很差。感谢上帝，淋浴间有热水。我希望烟雾报警器能用，因为我看到上面贴着熟食鸡肉的标签。不知道是怎么回事，一定是个高个子的人站在床上。没有足够的插座来插入设备。早餐是热食，而不仅仅是麦片，还有自制的比利时华夫饼机。 （原文） Had to wait about 30 mins to check in Sat night after my event can't call because there is no one to answer the phone. Get to our room and no hand soap, no toilet paper holder when I did try turning on the sink to wash hands with shampoo the sink was leaking on my feet it was totally disconnected. The TV remote was taped and not working at all besides power button and volume up and down. Beds felt subpar. Thank God for the hot water working in the shower. I'm hoping the smoke alarm works since saw a deli chicken label stick on it. Don't know how that happened had to be a tall person standing on the bed. Not enough outlets to plug in devices. Breakfast was hot choices in stead of just cereal and make you own Belgian waffle maker.

（由 Google 翻译）我们被安排在一个宠物友好的房间，闻起来像小便，当我们要求换房间时，他们没有提供住宿。我们房间的地板上仍然有食物和包装纸，到处都是头发。我们最终离开并在其他地方找到了一个房间。 我很感激经理说他会给我一个未来的免费房间，但我不认为我会回到这里。 （原文） We were put in a pet friendly room, which smelled like pee, when asked to change rooms they offered no accommodations. There was food and wrappers still on the floor of our room and hair everywhere. We ended up leaving and getting a room elsewhere. I appreciated the manager saying he would offer me a comped room for the future, but I don’t think I’ll ever come back here.

（由 Google 翻译）我和女朋友7月18日和7月19日住在这家酒店，住在108房间，房间里有臭虫。我向精选酒店和酒店经理反映情况，要求退还一半的房费。但他们从未回应，他们甚至连回电话或采取任何措施来解决这个问题都没有。我建议大家以后不要再住这家酒店了。唯一不好的地方是前台的那对男女，我认为他们作为员工应该得到更好的待遇。 （原文） Me and a girlfriend stayed at this place on 7/18 and 7/19 stayed in room 108 and the room had bed bugs. I reported it to choice hotels and the manager at the hotel and asked for half of my money back. Which never happened and they couldn't even be decent enough to call me back or do anything to accommodate the situation. I would say stay clear of that place. The ibky good thing about it was the front desk guy and girl who I believe need to be treated more better as employees.

（由 Google 翻译）我们决定在州博览会期间住在这里。我们展示的是奶牛，所以一张柔软的床和热水淋浴是必须的，因为我们大部分时间都待在博览会场的牲口棚里。 优点： - 床很软很舒服。 缺点： - 酒店房间有烟味，房间里有个牌子写着在房间里吸烟需支付250美元的费用。随便吧。 - 三天洗一次热水澡。周二，我们到了博览会，帮忙安顿好动物，然后入住。我妻子的淋浴水是冷的。我打电话给前台：“热水器坏了，刚修好。请等一会儿再充。”好吧，我承认。周三早上没有热水，所以我的淋浴水也是冷的。周三晚上9点半左右回来，还是没有热水。我又打电话给前台：“大家都在洗澡，所以请等一会儿再充。”什么？？于是我解释说，自从入住以来就没有热水了。电话里一片寂静，“我们会派维修人员来检查一下。”那天晚上我再也没有接到电话更新情况。我从来没有住过热水断掉的酒店。我的天哪。周四早上，没有热水，所以我出门时在前台停下来问是否有人可以看看我们的房间。那天晚些时候我打了电话，他们说“有人在检查”。之后就再也没有回复，我的手机和房间里也没有接到任何关于任何事情的电话。原来，冷热水之间的调节旋钮坏了。热水是冷的，冷水是热的。我们之前试过，所以也许有人“修”好了。我不知道，因为我们一直没有得到任何后续处理。所以周四晚上，我洗了个温水澡，而不是热水澡，因为水压必须几乎为零才能出热水。 因此，虽然床很软，但在抱怨了服务却只得到借口而没有采取任何后续行动后，我无法向任何人推荐这家酒店。 （原文） We decided to stay here for our State Fair visit. We show dairy animals, so a soft bed and hot shower is a must as we spent most of our time in the barn at the fairgrounds. Pros: - Bed was soft and comfortable. Cons: - Hotel room smelled like smoke with a sign that said there a $250 fee for smoking in your room. Whatever I guess. - ONE HOT SHOWER IN THREE DAYS. Tuesday, we arrived at the fair, helped get animals settled, then came and checked in. My wife's shower was cold. Called the front desk: "The water heater was broken and had just been fixed. Please allow sometime for it to recharge." Fine, I'll give you that. Wednesday morning, no hot water, so my shower was cold. Got back Wednesday night about 9:30, no hot water. Called the desk again: "Everyone is taking a shower, so allow sometime to recharge." What?? So I explained, we've had no hot water since check in. Silence of the phone then, "We'll have maintenance look at it." Never got a phone call for update that night. I've never, EVER stayed at hotel that ran out of hot water. Good grief. Thursday morning, no hot water, so I stopped at the front desk on the way out and asked if someone could look at our room. I called later that day and they said "someone was looking into it". Never heard back afterwards, never got a call on my phone or in our room about anything. It turns out, the water between the hot and cold were messed up on the dial. Hot was cold, cold was hot. We'd tried that earlier, so maybe someone "fixed" it. I don't know as we never got any follow up on our concern. So Thursday night, I got a warm, not hot, shower because the water pressure had to be almost at zero for the hot water to show up. So, while the bed was soft, I cannot recommend this hotel to anyone after complaining about service and getting nothing but excuses with zero follow through on the problem.

（由 Google 翻译）我们刚进房间的时候，房间里弥漫着一股尿骚味和霉味。浴缸堵了，里面飘着长长的黑发。我们头发不长。房间外面有灯，我们没法拉上窗帘，因为空调会把窗帘吹开。 （原文） Our room smelled like a cross of urine & mildew when we first walked in. The bath tub is clogged & has long black hair floating in it. We don’t have long hair. There was a light outside of the room & we couldn’t keep the curtains closed because the air conditioner would blow it open.

（由 Google 翻译）窗户很臭，根本挡不住附近嘈杂的高速公路发出的任何声音。百叶窗也让停车场的大量光线透进来。半夜里，光线明亮得像白昼一样。 不得不盖着毯子才能睡着。 （原文） The windows stink and don’t block any sound from the adjacent noisy highway. The blinds also let tons of light in from the parking lot. Bright as day in the middle of the night. Had to cover it with blankets to get any sleep

（由 Google 翻译）这家酒店根本不算信誉良好的企业。他们只住了一晚就扣了你好几晚的卡费，前台服务员还跟你争辩，试图责骂你，当你被要求见经理时，他撒谎说你拿不到钱等等。现在我不得不上法庭，退还他们从我账户里偷走的钱。绝对不要住这里！！ （原文） This hotel is NOT to be considered as a reputable business. They charge your card for multiple nights after one night stay the desk clerk argues ,tries to berate you , & when asked for manager he lies tells you your not getting money back etc. To where now I'm forced to take this to court to return money they stole from my account. ABSOLUTELY DO NOT STAY HERE!!

（由 Google 翻译）如果可以给这家酒店零星，我绝对会给！我和朋友住了两晚，结果被臭虫咬了。我打电话给酒店经理，经理却拒绝退款。经理对待员工非常恶劣，我甚至能听到他一天早上对着那个年轻人吼叫。这家酒店唯一的优点就是前台那对年轻男女。绝对不会入住，也不会推荐！ （原文） If I could give this hotel zero stars I would!! Me and my friend stayed 2 nights and got ate up by bed bugsCalled corporate and they talked to the hotel manager who denied giving my friend her money back. Manager treats employees horribly could hear him yelling at the young man one morning. Only good thing about this place is the young man and female who worked front desk. WILL NEVER STAY OR RECOMMEND!!

（由 Google 翻译）我们经常带着两只狗狗去得梅因探望家人，但这是我们第一次入住凯悦酒店，体验非常棒。前台服务员热情友好、高效高效，乐于助人。他们甚至还准备了狗狗零食！房间干净宽敞舒适，淋浴是我体验过的最好的酒店之一！庭院采光充足，还有大片草地供狗狗玩耍。酒店的免费早餐远超其他竞争对手，我们很享受坐在户外座位区，和狗狗们一起探望家人，欣赏湖景。这绝对是我们未来旅行的首选！ （原文） We travel with our two dogs to Des Moines often to see family but this was our first stay at the Hyatt Place and it was exceptional. The desk hostesses were friendly, efficient and helpful. They even had dog treats! The rooms were clean, spacious and comfortable and one of the best hotel showers I've ever experienced! The grounds were well lit with lots of grassy area for the dogs. The complimentary breakfast was above and beyond other competitors options and we enjoyed sitting in the outside seating area with our dogs visiting with family and soaking in the lake view. This will definitely be our first choice for all future trips!

（由 Google 翻译）环境非常干净宁静。早餐选择丰富，员工服务周到！这里是探险乐园和购物后放松身心的理想下榻之所。驱车前往得梅因市中心也仅需一小段路程。步行即可到达众多优质餐厅，酒店也非常棒！物超所值！相信我，一定要预订！ （原文） Very clean and serene environment. Great breakfast selection and knowledgeable staff! This was the perfect location to stay at for relaxation after Adventureland and shopping. It’s a short drive to downtown Des Moines as well. Great restaurants within walking distance and just an amazing hotel! Worth EVERY penny! Trust me, BOOK IT!

（由 Google 翻译）我一家四口在这里度假，房间非常干净整洁，但正如我之前多次提到的，工作人员真的让我们的住宿体验更加完美。他们非常友好热情，甚至特意为我们的孩子买了牛奶，这样我们就不用去加油站买牛奶了。以后我们还会住这家酒店。安排家庭度假可能比较麻烦，但工作人员的帮助让一切变得轻松，这一点值得我们铭记。我在网上很少留下评论，但我理解做好功课的重要性。如果您正在寻找一家干净舒适的家庭酒店，我们对此没有任何负面评价。 （原文） Stayed here for vacation with a family of 4, very nice clean room, but as mentioned many other times, the staff really do make this a better stay. Very friendly and accommodating, went out of their way to even get milk for our small child so we didn't have to go get some from a gas station. We will be using this hotel for future vacations. Putting a vacation together for a family can be a struggle, but the help offered from the staff making it easier should be noted. I leave few reviews online, but understand the importance when doing research, if you're looking for a clean nice hotel for a family, we have nothing negative to say.

（由 Google 翻译）我对这家酒店和它的员工赞不绝口。5⭐️根本不够……他们绝对10⭐️以上。我是新娘的母亲，不仅我的家人，还有许多朋友也住在这里。从我们进门的那一刻到离开的那天，他们都非常乐于助人，热情周到！！我们在会议室举行了彩排晚宴，活动协调方（抱歉我记不清他们的名字了），前台和总经理都在那里帮我们准备桌子、音箱以及所有我们需要的东西。露台是个额外的惊喜，晚饭后大家都会去那里欣赏池塘，享受彼此的陪伴（如果我们太吵了，我深表歉意）。我们的房间格外干净舒适。早餐美味可口，选择丰富。如果你饿着肚子离开，那是你自己的错。如果你计划去奥特莱斯购物中心或探险世界，一定要去凯悦酒店看看。你们太棒了！！！⭐️⭐️⭐️⭐️⭐️++ （原文） I cannot brag enough about this hotel & its staff. 5 ⭐️s does not do it justice…they definitely 10+. I was the mother of the bride & not only did all my family but numerous friends stayed here as well. From the minute we all walked in till the day we left they were so helpful & accommodating!! We held rehearsal supper in conference room which event coordinated (sorry I don’t remember names) front desk & general manager were all in there helping us with tables, speakers, anything we needed. The patio was a bonus as everyone wandered out there after supper to enjoy the pond & everyone’s company (I do apologize if we were loud). Our rooms were exceptionally clean & comfortable. Breakfast was delicious and had endless options. If you went away hungry it was your own fault. If you ever plan a trip to outlet malls or Adventureland make sure you check out the Hyatt. Great job guys!!! ⭐️⭐️⭐️⭐️⭐️++

（由 Google 翻译）这次是路过这里，我们在这里过夜。酒店允许携带宠物，所以我们坐在大堂的酒吧里，一边欣赏狗狗的表演，一边享受着它们的陪伴。在一天的驾驶之后，这里是放松身心、喝杯睡前酒的好地方。房间很干净，布局也很合理，适合参观和休息。 （原文） This stop was an overnight, while passing through. It was pet-friendly, so we got to enjoy doggos while we sat at the bar in the lobby. It was a great place to get some door-dash and have a nightcap after a day of driving. The rooms were clean, with a nice layout for visiting and sleeping.

（由 Google 翻译）入住体验很棒，工作人员彬彬有礼，服务周到。房间非常干净。早餐很丰盛，适合全家共享！价格绝对超值！ （原文） Wonderful stay, as the staff were polite and attentive. Our room was very clean. The breakfast was great for a family! Well worth the rate!

（由 Google 翻译）房间非常漂亮干净。工作人员非常热情友好。早餐很棒，有各种冷热食物可供选择。一定会再次入住这里。 （原文） Very nice and clean rooms. Staff was very accommodating and nice. Breakfast was good had a variety of hot and cold food to choose from. Would definitely stay here again.

（由 Google 翻译）我希望它能多一些互动性。只有一个雕塑没有写着“禁止触摸”，有些雕塑既酷炫又有点吓人。如果你在美好的一天有时间消磨，这里是个不错的选择。 （原文） I wish it was a bit more interactive. Only one sculpture didn’t say “no touching” some of them were cool and creepy all at once. A nice place to stop if you have some time to waste on a beautiful day.

（由 Google 翻译）参观爱荷华州的帕帕约翰雕塑公园真是一次令人耳目一新的惊喜。这里仿佛是创意迸发的宝地——位于得梅因市中心的一片广阔开放空间，艺术不再藏身于博物馆的围墙之后，而是在开阔的天空下熠熠生辉，触手可及，你可以自由地走近、触摸，并从任何角度欣赏它们。 我最喜欢的是这里的多样性。雕塑作品风格各异，有的大胆前卫，有的奇特怪诞，有的引人深思，有的充满趣味——每走几步，就会有截然不同的景象映入眼帘。巨大的抽象造型、闪亮的金属结构、超现实主义的创作，让你忍不住歪着头，发出“我到底在看什么？”的惊叹。这里的一切都令人惊喜。每一件作品都个性鲜明，共同构成了一座充满活力的户外艺术馆。 公园本身也美不胜收。宽阔的草坪、开阔的小径，以及得梅因的城市天际线，让整个公园显得干净、开阔、宜人。无论您是细细欣赏每一件雕塑，还是悠闲地躺在草地上看着人们漫步，这里都洋溢着宁静祥和的氛围，却又不失趣味。 最令人印象深刻的是它的便捷性。无需门票，没有压力，无需匆忙——您可以按照自己的节奏探索，拍照留念，享受阳光，或者只是沉浸在周围的创意氛围中。家庭、艺术家、学生、游客——在这个共享的户外艺术空间里，每个人都和谐共处。 总而言之，帕帕约翰雕塑公园是得梅因市中心的一颗璀璨明珠。这里充满乐趣，免费开放，视觉效果震撼，处处洋溢着激发好奇心的独特艺术作品。对于热爱艺术、喜欢开阔空间或只是想在城市里漫步的人来说，这里都是理想的去处。 （原文） Visiting the Pappajohn Sculpture Park in Iowa was such a refreshing surprise. It’s one of those places that feels effortlessly creative — a huge open space right in downtown Des Moines where art doesn’t hide behind museum walls. Instead, it stands out in the open sky, completely approachable, giving you the freedom to walk right up to it, touch it, and see it from any angle you want. What I loved most was the variety. The sculptures are bold, modern, weird, thoughtful, playful — every few steps there’s something totally different waiting for you. Giant abstract shapes, bright metal structures, surreal creations that make you tilt your head and go, “What am I even looking at?” In the best way possible. It’s the kind of park where every piece has its own personality, but together they create a lively outdoor gallery full of energy. The space itself is beautiful. Wide green lawns, open pathways, and the Des Moines skyline as a backdrop make the whole park feel clean, open, and inviting. Whether you’re exploring every sculpture closely or just relaxing on the grass while people wander around, the atmosphere is peaceful but never boring. What really stands out is how accessible it is. No tickets, no pressure, no rushing — you can explore at your own pace, take photos, enjoy the sunshine, or simply soak in the creativity around you. Families, artists, students, tourists — everyone blends together in this shared outdoor art space. Overall, Pappajohn Sculpture Park is a genuine highlight of downtown Des Moines. Fun, free, visually striking, and filled with unique pieces that spark curiosity. It’s the perfect stop for anyone who loves art, open spaces, or just a great walk in the city.

（由 Google 翻译）2025年8月18日，我在得梅因出差时偶然发现了这个地方。据说这个公园以著名艺术收藏家约翰和玛丽·帕帕约翰的名字命名。他们将最初的雕塑收藏——28件，价值约4000万美元——捐赠给了得梅因市。可以自由参观。 （原文） 8.18.25 I came across this place while visiting Des Moines for work. It says that this park is named after John and Mary Pappajohn, who are renowned art collectors. They donated the initial collection of sculptures—28 pieces valued at an estimated $40 million—to the city of Des Moines. Free to walk around and explore.

（由 Google 翻译）帕帕约翰雕塑公园非常漂亮，小巧精致，而且非常干净。维护得非常好。你可以四处走走，欣赏雕塑。我去的时候正值圣周，天气仍然很冷，甚至可以看到结冰的水洼。这座城市总体来说非常干净，呼吸起来很舒服。 （原文） Pappajohn Sculpture Park es un parque muy bonito, pequeño y muy limpio. Realmente está muy cuidado. Puedes caminarlo y observar sus esculturas. Fui en semana santa y estaba muy frío todavía, se podía observar charcos de agua congelada aún. La ciudad en general es muy limpia y se respira con gusto.

（由 Google 翻译）很不错的地方，昨天我们看到一家人在那里野餐。如果能有个饮水机和一个小卫生间就太好了。我也希望以后能看到更多艺术品，或者他们能偶尔带来一些季节性的雕塑也不错。 （原文） Nice area, we saw a family having a picnic there yesterday. It would be awesome if there was a drinking fountain and a small restroom available. I would like to see more art eventually as well or if they could bring in some seasonal sculptures on occasion that would be cool too.

（由 Google 翻译）这是一个绝对美好的一天，很多人只是四处走走，在一些非常安静的地方拍照 （原文） Is an absolute beautiful day lots of people just walking around taking pictures to some really nice quiet place

（由 Google 翻译）五岁的孩子很喜欢。他非常喜欢在公园里随处可见的地图上找到那些真正的艺术品。总而言之，我们玩得很开心。 （原文） Five year old loved it. He really liked finding the actual pieces of art in person of the map of the park they have available at random spots through out. All in all we had fun.

动物园不是很大，许多动物不太活跃，可能天气的缘故

（由 Google 翻译）2025年9月28日 第二次带孩子们去这个动物园。上次去是2024年7月，玩得很开心！我小学的时候，动物园规模这么大，真是让我惊讶。 今天真是个好日子，我们上午10:30左右到的，不用排队。我们在网上买票，还用了暑期阅读项目给孩子们的免费门票😍 人一点也不多！这使得我们很容易就能参观每个展览，而不会被人群挤得慌。有些景点因为特定季节的结束而关闭了。所以一定要上网查一下具体是哪些景点。有点失望的是，他们没有海狮训练演示，因为网站上说除了周二，其他时间都开放。我和孩子们在那里等了大约30分钟才看到下午3:15的场次，最后我问了工作人员，工作人员告诉我只有夏天才有。别担心，但请在你们的网站上说明一下🥲 孩子们当然在动物园度过了愉快的一天，也很喜欢看恐龙！！！❤️ （原文） 9/28/25 2nd time taking our kiddos to this zoo. The last time we went was July 2024 and had a great time! Definitely was surprised how big it got since I was in elementary school. Today was a great day coming, we got there around 10:30am and there was no line. We bought our tickets online and got to use our kids free admission tickets from the summer reading program 😍 Wasn’t super busy at all! Which made it so easy to look at each exhibit without feeling rushed by the crowd. Some attractions were closed due to the end of certain seasons. So always check online to see which ones. Was a bit disappointed that they didn’t have the sea lion training demonstration as the website states its a daily activity except for Tuesdays. My kids and I waited for 30ish minutes in the area to see the 3:15pm slot and when I finally asked, the staff member told me it was only for the summer. No worries, but please state that on your website please 🥲 Otherwise the kids of course had a great day at the zoo and loved seeing all the Dino’s as well!!! ❤️

（由 Google 翻译）布兰克公园动物园是一个充满乐趣、适合全家游玩的地方。动物园干净整洁，秩序井然，动物们看起来也得到了很好的照顾。工作人员热情友好，知识渊博，园内有很多阴凉处和休息区。这里是周末游玩的好去处——大人小孩都会乐在其中。不过，动物园本身规模不大，而且门票价格为20美元，可能不太适合很多人。 （原文） Blank Park Zoo is a fun and family-friendly place to visit. It’s clean, well-organized, and the animals look well cared for. The staff are friendly and informative, and there are plenty of shaded areas and rest spots. A great place for a weekend trip — kids and adults will both enjoy it. However the zoo itself not too large and compare to its entry fee $20 it may not a good fit for many people.

（由 Google 翻译）我和家人非常喜欢去参观他们的“璀璨灯光”灯笼展！那里美极了，宁静祥和。那里有很多精美绝伦、制作精良的灯笼，上面画着各种各样的动植物。他们甚至还为孩子们准备了一些额外的区域，比如这些亮灯的秋千和音乐舞蹈区。绝对值得一去！我们还会再来的！ （原文） My family and I loved going to their Bright Lights lantern light display! It was absolutely beautiful and so peaceful. There are so many beautiful and well-crafted lighted lanterns to look at, all a variety of plants and animals. They even had some extra areas for kids, such as these lit-up swings and a music and dancing area. Definitely an experience I recommend! Well worth it and we will be back.

（由 Google 翻译）很棒的小动物园，内容丰富。展览很有趣，动物园里有很多值得探索的地方。我和团队去的那天天气很热，幸好动物园里有很多树。 工作人员很友好，每当我们问到关于动物的问题时，他们都会耐心解答。礼品店很棒。我自己买了几件衬衫，还给儿子买了几件礼物。 （原文） Nice little zoo with plenty to offer. The exhibits are interesting and the zoo has a lot of places to explore. The day I went with my group it was very hot, luckily the zoo has a bunch of tree cover. The staff were nice and answered my questions whenever we asked about the animals. The gift shop was great. Tempted myself with several shirts and got my son a couple of gifts.

（由 Google 翻译）玩得超级开心。很喜欢恐龙主题公园，看了海豹表演，享用了美食，还做了其他一些有趣的活动，孩子们画了脸，喂了鱼和山羊，还坐了火车。真是个与家人共度美好时光的好地方。 （原文） Had a super fun time. Loved the Dino theme park, got to see the seal show, enjoyed good food and did some other fun activities, kiddos had their face painted , fed the fish and goat, took a ride on the train. Just a great place to spend time with the family.

（由 Google 翻译）布兰克公园动物园是一家非常适合家庭游玩的动物园！在爱荷华州中部拥有这样一家动物种类繁多、活动丰富、教育机会丰富的动物园，真是太棒了。2025年，你将有机会参观“恐龙公园动物园”，园内将有多个电子恐龙模型展览！会员价格合理，福利多多。动物园计划继续扩建，这一定会很棒！ （原文） The Blank Park Zoo is a great family-friendly zoo! It's great to have a zoo in central Iowa that has a variety of animals, events and educational opportunities. In 2025 you can see "Dino-Park Zoo" with several animatronic dinosaur displays throughout the zoo! Membership is fairly priced with many benefits. The zoo has plans to continue expanding which will be great!

（由 Google 翻译）非常适合家庭、自然爱好者、摄影师以及任何想在城市中寻找宁静度假胜地的人。 我们最近参观了大得梅因植物园，那是一次宁静而美好的体验！🌺🌳室内温室里种满了热带植物和花卉，营造出一个温暖而充满活力的世外桃源。 室外花园维护得很好，非常适合悠闲漫步。尤其是水景。这里也是摄影的好地方，拥有许多色彩缤纷的景点和充足的自然光线。 工作人员友好且乐于助人。 然而，那个花园需要门票才能进入，如果门票能便宜一点（大约5美元）或者免费就更好了。15美元的入场费里其实没什么值得探索的地方。 （原文） Great for families, nature lovers, photographers, and anyone looking for a calm getaway within the city. We recently visited the Greater Des Moines Botanical Garden and it was a peaceful, beautiful experience! 🌺🌳 The indoor conservatory is filled with tropical plants and flowers, creating a warm, vibrant escape. Outdoor gardens are well-maintained and perfect for a relaxing stroll. Especially the water features. It’s also a great place for photography, with plenty of colorful spots and natural light. The staff were friendly and helpful. However, that garden requires ticket to enter and it would be great if the entry fee could be little less ( around $5) or free for everyone. There is nothing that much to really explore within $15 ertry fee.

挺好，环境不错！不太大

（由 Google 翻译）小型的空调很不错，但最好的区域在室外，他们把花园划分成更小、景观优美的区域。夏天的时候景色非常壮观，但我附上了十月份的照片，以展示仍然可见的种类繁多的开花植物。餐厅也非常棒——设计精美，从美食到汉堡，应有尽有，还有一份不错的酒单。 （原文） The small climatron is nice, but the best areas are outside, where they have divided up the garden into smaller, well-landscaped spaces. It was spectacular in summer, but I have included photos from October to show the great variety of flowering plants still seen. The restaurant is unusually good - a nicely designed space with foods ranging from gourmet to hamburgers, and a good wine list.

（由 Google 翻译）这个地方太美了，我们真庆幸去了！门票12美元（老年人和儿童票价更低），我觉得非常值。亲眼看到龟背竹（实际上是好几棵）结满果实，真是太棒了！这里有很多美丽的植物，锦鲤也很漂亮。礼品店里有很多精美的小玩意儿，虽然价格有点贵。 （原文） This place was beautiful and I am so glad we went! For $12 admission (lower for seniors and kids) I think it was well worth it. Just to see a monstera (a few, actually) with fruit in person was amazing! So many beautiful plants and the koi fish are amazing as well. And the gift shop had some wonderful things, though very expensive.

（由 Google 翻译）我们周日参观了大得梅因植物园，惊喜地发现人不多。植物园虽然不大，但维护得非常好，绿意盎然，非常适合与家人共度美好时光或静静地放松身心。园内自助餐厅更是锦上添花，提供营养美味的食物，让您轻松享受几个小时的自然风光和美食。这里是您在都市中恢复活力、亲近自然的迷人去处。 （原文） We visited the Greater Des Moines Botanical Garden on a Sunday and were pleasantly surprised to find it not too crowded. Though the garden is small, it’s beautifully maintained and offers lovely green spaces perfect for quality family time or quiet relaxation. The on-site cafeteria is a nice bonus, with nutritious and tasty food options that make it easy to spend a few hours enjoying both nature and a good meal. A charming spot to recharge and connect with nature in the city.

（由 Google 翻译）这是我和妻子第二次来这座布局精美、维护良好的植物园，这次正值他们一年一度的“不给糖就捣蛋”万圣节主题活动，活动在玻璃穹顶温室内举行。许多工作人员都装扮成万圣节角色，与同样装扮成各种角色的小游客们互动。孩子们被独特的装饰深深吸引，并在温馨的家庭氛围中接触到简单的自然概念。大德梅因植物园坐落于市中心，毗邻德梅因河，环境优美，适合所有年龄段的游客，一年四季都可游览。 （原文） Second visit for my wife & me to this very well laid out and maintained Botanical Garden, this time during their annual BOOtanical Garden Trick or Trees Halloween-themed event inside the glass dome Conservatory. Many of the staff members were dressed in Halloween costumes, interacting with the young costumed visitors who were fascinated by the unique decorations & being exposed to simple concepts of nature in a family-friendly atmosphere. The Greater DSM Botanical Garden is a beautiful downtown facility along the Des Moines River, suitable for all ages and enjoyable in all seasons.

（由 Google 翻译）我管理植物园几十年了，我可以很肯定地说，这是一个管理得非常好的花园。穹顶上种满了罕见且精心照料的热带、亚热带和盆栽植物，还设有充足的座位。水上花园、多年生植物花园和一年生植物园景令人叹为观止，提供了色彩缤纷、质感丰富的植物选择。无论是谁，在外面组装这些混合容器的人都堪称艺术家。虽然这个花园可能规模较小，但它绝对物有所值，也为首都这座城市的形象增色不少。我见过太多公共花园，有时千篇一律的景象会让我感到厌倦——但我非常享受这次参观，发现了很多值得热爱的地方。干得好！ （原文） I’ve managed botanic gardens for decades and I will tell you with authority this is a very well-run garden. The dome is loaded with uncommon and well-tended tropicals, subtropicals and container plants with plenty of seating. The water garden, perennial gardens and annual borders are stunning and offer a beautiful selection of colorful and textural plantings. Whoever assembles the mixed containers outside is an artist. While this garden may be on the smaller side, it’s 100% worth the price of admission and does the capital city proud. I’ve seen so many public gardens I can sometimes get bored by the same old- but I thoroughly enjoyed my visit and found so much to love. Great job!

（由 Google 翻译）之前有好几条评论都提到过地毯磨损严重，存在安全隐患，截至2025年11月，他们的说法没错。地毯不仅铺在一层楼，而且磨损程度相当惊人。不过，也许也并不意外。我们的房间明显……嗯，可以说是陈旧。浴室里使用了廉价或不合格的材料，由于受潮而老化，部分原因可能是排气扇无法正常工作。最让我印象深刻的是进门时的气味。我妻子觉得是地毯除臭粉的味道，但我闻到的是一种非常奇怪的化学气味。几分钟后气味就消失了，但奇怪的是，离开房间后气味又出现了。没有电视节目单，闹钟也没插电，这些都让我很失望，不过这些似乎是大多数酒店的通病。优点包括舒适的床和优质的枕头，以及良好的隔音效果。泳池/水疗区很有趣，孩子们也很喜欢。这家酒店价格比较低，而且似乎很受欢迎，但就像我说的，它已经很陈旧了。 （原文） Several other reviews have mentioned dangerously worn carpet in the past, and as of 11/2025, they're right. It's on more than one floor, and is pretty surprising to see. But maybe not. Our room was noticeably . . . . . let's say, tired. Cheap or improper materials used in the bathroom were failing from moisture, possibly in part due to an inoperable vent fan. What really stuck out, at least to me, was the smell upon entering the room. My wife thought it was powder used to deodorize the carpet, but to me it had a very odd chemical scent. After a few minutes it wasn't noticeable, but oddly came back upon exiting the room. Points off for no TV channel list and an unplugged clock, but then those seem to be issues in most hotels. Pluses include the comfortable bed with excellent pillows, and good sound isolation. The pool / spa area is amusing, and a favorite of kids. It's a lower priced hotel, and seems to be quite popular, but like I said, it's tired.

（由 Google 翻译）我们一家五口在自驾游期间来过这里两次。 第一次来的时候房间不错。虽然有些老旧，可以再干净一些，但总体来说还不错。 第二次来的时候，我们房间的地板上有尿液，浴室里有一滩水。双层床，下铺的床都变形了，看起来很旧。我们被换到了另一个房间，里面的双层床和我们要求的一样。 到了第二个房间，房间里弥漫着尿液和霉菌的味道。淋浴间里有明显的黑色霉菌，我对霉菌过敏。双层床摇摇晃晃（结构不牢固），我们的儿子无法安全地睡在上铺，所以我们额外付费订了双层床，但最终没能睡上去。淋浴和马桶的管道需要清理，因为淋浴间和马桶的排水都很慢，排水也不畅通。淋浴间里有头发。天花板上挂着一层厚厚的灰尘。 酒店外观很酷，我们很喜欢小屋的风格。但房间需要清洁和翻新。这是一个安全问题。走廊里的地毯也快掉下来了，容易绊倒。床也需要修理，这也是一个安全问题。 我很失望，因为我们花了不少钱，却因为房间不干净、霉菌和灰尘而感到恶心。我希望我们能再次获得退款。这太难了，我们开了这么长的车，没法带着孩子和婴儿不停地换房间。 （原文） We (family of 5) had come here twice on our road trip. The first time the room was good. Outdated and could be a but more clean but it was good. The second time we came our room had urine on the floor and the bathroom had a pool of water. The bunk beds, the bed on the bottom was buckling and looked very old. We were switched to another room with the same bunk beds we had requested. We got to the second room and it smelled like urine and mold. There was visible black mold in the shower which I am allergic to. The bunkbeds were so shaky (not structurally sound) that our son could not safely use the top bunk so we paid extra to have the bunk beds and were unable to use them. The piping needs to be cleared as both shower and toilet run slowly and don’t drain properly. The shower had hairs in it. There were dust webs hanging from the ceiling. The outside of the hotel looks very cool and we love the cabin look. But the rooms need to be cleaned and updated. This is a safety issue. The carpet in the hallway is also coming up creating a tripping hazard. The beds need to be fixed, also a safety issue. I am disappointed because we spent a good amount of money to leave feeling sick because of the lack of cleanliness, mold, and dust. I wish we could get a refund for the second time. It was hard, we could not keep switching rooms with our kids and baby after such a long drive.

（由 Google 翻译）这个地方真的很可爱，很有乡村风情。我和我丈夫住的房间确实有一些清洁方面的问题，但这些问题很快就得到了解决，而且酒店也给予了相应的补偿。工作人员非常友善，尽力满足我们的所有需求。即使有一些小瑕疵，我们肯定还会再来这里入住。 （原文） This place is really cute and rustic. We did have a couple issues with the cleanliness of the room my husband and I stayed in but those issues were immediately resolved and given compensation for the issues as well. The staff was so nice and helpful with everything that we needed. Even with the few things we're an issue we will be coming back and staying here for sure.

（由 Google 翻译）我和家人从威斯康星州前往堪萨斯州，想在某个地方停下来休息。在阅读了好评并看了他们发布的一些照片后，我决定预订 Stoney Creek 酒店。开了 5 个小时的车，晚上 11 点刚过就到了，我迫不及待地想上床睡觉，于是我提前办理了入住手续，这感觉很棒，因为这是我入住酒店以来最快的一次。前台女士给了我钥匙并告诉我房间的路线，然后我就出发了。这家酒店给人一种温馨的感觉，我们穿过很多条走廊才到达房间，每个区域看起来都很干净。我们的房间也很大，我的孩子们醒来后非常兴奋，可以泡在按摩浴缸里，坐在壁炉前看动画片。免费早餐种类丰富，味道鲜美。 从堪萨斯州返回威斯康星州的路上，我们决定再次入住这家酒店，我们住的是小屋——房间一样干净，工作人员一样友好，我们的孩子们再次享受了按摩浴缸。此外，酒店的床非常舒适，令我惊讶的是，醒来后我的背部和颈部没有疼痛，我实际上得到了很好的休息。 （原文） My family and I were traveling to Kansas from Wisconsin and wanted to stop at a certain point to rest, after reading good reviews and looking at some of the pictures they have posted I decided to book Stoney Creek. After driving for 5 hours and arriving just after 11pm I was eager to get to bed, I did the pre-check in which was nice because this was the fastest i’ve ever checked into a hotel. The lady at the desk gave me my key and directions to my room and I was on my way. This hotel had a cozy feel to it and we went through many hallways to get down to our room and every area looked clean. Our room was huge too, my kids were so excited when they woke up to soak in the whirlpool and sit in front of the fireplace watching cartoons. The complimentary breakfast had variety and it was tasty. On our way back from Kansas to Wisconsin we decided to stay here again and got a Cottage - rooms were just as clean, staff was just as friendly, and our kids enjoyed the whirlpool again. Also, the hotel beds were very comfortable I was very surprised I didn’t wake up with my back or neck hurting I actually got good rest.

（由 Google 翻译）我为了孩子的生日派对预定了216房间，结果他们给我们安排了一间小一点的房间（虽然床位数一样）。 我入住的时候，他们竟然想收我两倍的费用，因为他们不知道我几个月前就已经付过钱了。 早餐又热又新鲜！ 除了这两点，我们仍然很喜欢在这里为孩子举办生日派对。没错，我们家人口众多，甚至还邀请其他家庭成员来你家举办过他们自己的派对。 希望明年我们能订到216房间，就像几个月前我们提前预定的那样。 （原文） I asked for room 216 for my kid's birthday party, and they put us in a smaller room (even though it was the same amount of beds) And when I checked in, they tried to charge me 2x, because for some reason they didn't see that I had already paid months ago for the room. Breakfast is hot and fresh! Other than those two things, we still l9ve this location for my kid's birthday parties. Yes we have a big family however, we have even gotten our other family members to have parties of their own at your place. Hopefully next year we can get room 216, as requested months in advance.

（由 Google 翻译）入住时，我感觉好像打扰了他们。态度一点也不友好。早上去吃早餐，大部分食物都吃完了。他们补充了鸡蛋和土豆。垃圾桶满溢，我倒是不用担心。有几次在走廊里看到一位女士，我们进房间时她一直盯着我们看。后来才知道那是一位穿着便衣的员工。建议不要赤脚在房间里走，因为地毯不太干净。退房时，一位员工非常友好，至少在我离开时，她还对着我微笑。 （原文） When check in it seemed like I was bothering them. Not very friendly at all. Went to breakfast in the morning and most food was gone. They did replenish the eggs and potatoes. Didn't worry about the overflowing garbage can. Seen a lady in the halls a couple of times and was staring at us as we were going in our room. Figured out later it was an employee in plain clothes. Would recommend not going barefoot in room as carpet not very clean. When checking out had a very friendly employee and at least gave amena smile when I left.

（由 Google 翻译）我在 Stoney Creek 酒店度过了愉快的时光。我和丈夫游了几次泳，我们很喜欢游泳池。然而，前台工作人员 Shelly 或 Shelby，我记不太清楚她的名字了（因为是她帮我们办理入住，所以认出了她），碰巧和她的孙女在游泳池里，她们俩一直跟着我们，前台工作人员不停地说游泳池有多恶心，虫子太多，而且几天前游泳池里还有一只负鼠。我们开了这么久的车，只是想放松一下，结果被那两个家伙跟着，真是烦人。 我们的房间还不错，不知道为什么这么多人抱怨发霉？房间里和酒店周围都没看到霉菌。我们住在小屋里，所以这可能是原因吧？……我唯一的抱怨是我们房间的地毯太恶心了，枕头太扁了，绝对需要换新的。早餐也需要改进，有一天早上我们吃了法式吐司，硬得像石头一样。 （原文） I had a pleasant stay at stoney creek. My husband and I went for a swim a few times, we enjoyed the pool. However, front desk worker, Shelly or Shelby, not exactly sure on the name, (recognized her because she was checking us in) happened to be in the pool with her granddaughter and they both kept following us around and the worker kept saying how disgusting the pool was and how there were so many bugs and they had an opossum in the pool a few days prior. It was annoying having them two follow us around when we just wanted to relax after driving so long. Our room was just fine, not sure why so many complaints of mold? Didn't see any in the room or around the hotel. We were staying in the cottages so that could be why?.. Only complaint i have is how disgusting the carpet was in our room and the pillows were so flat, definitely need new pillows. Breakfast needs an upgrade too, we had French toast one morning and it was hard as rocks.

（由 Google 翻译）这是一家不错的酒店，非常干净，员工友好，尤其是耶维特，她友善、专业、乐于助人。另一位前台小姐没有名牌，服务不太好。我问她电视没信号的原因，她说我也不知道该怎么办。不过，这两天过得还算愉快，酒店就在得梅因国际机场对面，离购物中心、沃尔玛、各种加油站和餐饮场所都很近。酒店有室内泳池，干净整洁，而且总是提供毛巾，所以你不必使用自带的毛巾或房间毛巾。早餐不错，有鸡蛋、饼干、肉汁，还有其他选择，比如酸奶、麦片、贝果等等。入住体验很棒。 （原文） It is a nice hotel, very clean, with friendly staff, especially Yevette, who was kind, professional, and helpful. The other front desk lady, who didn't have a name tag, was not as great, I asked her about the TV that wasn't getting a signal and she said not sure what I could do. However, the 2 days were pleasant, across from the Des Moines international airport and very close to malls, Walmart, and various gas stations and food places. It has an indoor pool, clean and always has towels so you don't have to use your own or the room's towels. Breakfast is good, eggs, biscuits, gravy, and other options yogurt, cereal, bagels, etc It was a good stay.

（由 Google 翻译）不惜一切代价避免——肮脏和粗鲁的服务！ 我以前住过经济型酒店，但我对这个地方的噩梦毫无准备。房间实在是太恶心了——脏兮兮的床单，粘糊糊的地板，浴室看起来好几个星期都没有打扫过了，一开门就有一股恶臭扑面而来。老实说，我不会让流浪动物睡在那里。 最糟糕的部分？前台接待员海蒂。完全不专业、粗鲁，并且明确表示她没有兴趣帮助任何事情。零客户服务，零热情好客，只是纯粹的态度。 帮自己一个忙：不要留在这里。附近还有很多更好、更干净、更友好的选择。这个地方需要进行严格的健康检查和全面的人员整顿。节省你的钱和你的理智。 （原文） Avoid at all costs – filthy and rude service! I’ve stayed in budget hotels before, but nothing prepared me for the nightmare that is this place. The room was absolutely disgusting — stained sheets, sticky floors, a bathroom that looked like it hadn’t been cleaned in weeks, and a stench that hit me the moment I opened the door. Honestly, I wouldn't let a stray animal sleep in there. The worst part? The front desk host, Heidi. Completely unprofessional, rude, and made it clear she had no interest in helping with anything. Zero customer service, zero hospitality, just pure attitude. Do yourself a favor: do not stay here. There are plenty of better, cleaner, and friendlier options nearby. This place needs a serious health inspection and a total staff overhaul. Save your money and your sanity.

（由 Google 翻译）房间有点老旧，但考虑到价格，绝对物有所值。过去两天晚上的前台小姐服务很棒。我们昨晚确实看到了一些无家可归的人，但他们只是自己出去玩而已。走廊闷热潮湿，有点臭味，但非常糟糕。我们的房间很干净，空调也正常，但我觉得他们在睡眠时间会进行控制。特大床套房很舒服。因为在机场附近，我们以为会整晚听到航班时刻表，但我觉得我们住的两个晚上只听到了1个。周五晚上听到了更多摩托车的声音和响亮的消声器声。早餐需要改进，但那里的食物要么热要么冷。如果有需要，我们还会再来住。 （原文） It’s a bit outdated, but for the price well worth it. The evening front desk lady past 2 night was awesome. Our last night we actually saw some homeless people but they mixed their own business. Hallways hot, muggy little bit of a stink but horribly bad. Our room was clean, air worked but think they have it controlled during sleeping hours. King suite bed was comfy. Being by the airport thought we would hear the plans all night, I think we heard 1 the two nights we stayed. Friday night heard more motorcycles and loud mufflers. Breakfast needs work, but hot and cold there to eat. We will come back and stay if need be.

（由 Google 翻译）每个人都非常友好，我甚至有点期待他们会给我们饼干，然后接纳我们。我们的房间干干净净……干净得像“一丝一毫都不想掉”一样。其他地方也同样一尘不染，所以要特别感谢那些负责打扫卫生的人，他们就像命悬一线一样。 泳池？小得像“眨眼间就能穿过”一样，但说实话，我们不需要奥运会那种标准的游泳圈，所以它很管用！早餐出奇地丰盛（没有神秘鸡蛋，耶！），而且它位于镇上一个可以安全走动而不会变成真实犯罪播客里角色的地方。 10/10 我会再次入住，如果他们允许的话，也许会搬过来。 （原文） Everyone was so friendly, I half expected them to offer us cookies and adopt us. Our rooms were squeaky clean ... like, "don’t-even-want-to-drop-a-crumb" clean. The rest of the place was just as spotless, so shoutout to whoever’s in charge of vacuuming like their life depends on it. The pool? Tiny. Like "blink and you’re across it" small but honestly, we didn’t need Olympic-sized laps, so it worked! Breakfast was surprisingly solid (no mystery eggs, yay!), and it’s in a part of town where you can safely walk around without turning into a character in a true crime podcast. 10/10 would stay again and maybe move in if they let us.

（由 Google 翻译）价格优惠，服务友好，只是有点过时，需要一些维护方面的调整，在主楼层有一个制冰机就更好了。 没有电梯，带着行李要爬两段楼梯，这不太理想，但总的来说，这是一次很好、安静、宁静的住宿！ （原文） great price, friendly service, just a little under dated and needs a few tweaks from maintenence , an ice machine on more then main floor would be great. no elevator had to climb 2 flights of stairs with luggage was not ideal but overall it was a good quiet restful stay!

（由 Google 翻译）房间本身很干净，员工服务也还行。我们等了大约20分钟，因为那位女士正在电话里处理一个非常棘手的预订，而另一位员工则站在那里玩手机。如果你想睡个好觉，不建议住在这里。隔音效果很差。我们能听到里面和外面的一切。我们住在办公室旁边，员工们一大早就开始做早餐了，而且他们根本不在办公室里说话。我们几乎没睡好。以后再也不会住这里了。 （原文） The room itself was clean and the staff was OK. We had to wait about 20 minutes while the lady was taking a very difficult reservation over the phone, and another employee was standing there playing on her phone while we waited. Would not recommend staying here if you want to get any sleep. There is very little soundproofing. We could hear everything outside and inside. We stayed right by the office and the employees start making breakfast extremely early in the morning and they were not using their inside voices. At all. We didn’t really sleep. Would never stay here again.

（由 Google 翻译）千万别来这家酒店。入住后，我们发现枕头上有化妆品，床上用品也很脏。制冰机发霉了，我不得不把车停在街上。我去前台告诉他我想离开并取消预订。他拒绝退款。我们还是退房离开了。我感觉自己被骗了。 （原文） Avoid this place. After we checked in we noticed there was makeup on the pillows and the bedding was dirty. The ice machine was moldy, and I had to park down the street. I went to the front desk and told him I wanted to leave and cancel my reservation. He refused to refund me. We checked out and left anyways. I feel like I just got scammed.

（由 Google 翻译）前面的标志会告诉您各个汽车旅馆的位置，但不会告诉您必须在温德姆酒店办理入住手续。前台的两个年轻人互相交谈，甚至争论了一下，但别指望他们会和你说话。我排在第二位，发现其中一家汽车旅馆的电脑坏了，但他们没有向其他人透露这一点。只有你询问时他们才会提供信息。速 8 酒店并不是超级酒店，排名也不是 8（更像是 2）。到处都是垃圾，两个入口都有（烟头、啤酒罐和杯子）。酒店里面，大厅也一样脏。所有东西都需要粉刷。不要相信网站上的任何图片。它们不是这家酒店的。枕头又旧又脏，没有枕套。所以我去拿枕头和毛巾。我不是唯一一个排队等毛巾的人。这里的大多数人不是旅行者。他们看起来是当地人，可能住在这里。空调确实能用。我环游过世界各地，在第三世界国家，这种情况我早就预料到了。你还记得父母告诉你什么都别碰吗？不建议。抱歉，各位。 （原文） The signs out front tell you where the separate motels are, but they don't tell you that you must check in at the Wyndham. The two young men at the desk talked to each and even argued a bit, but don't expect them to speak to you. Being second in line I discovered the computer was down for one of the motels, but they didn't express that to anyone else. They only gave information if you asked. The Super 8 is not super or ranks an 8( more like a 2). There is trash everywhere, both entrances(cigarette butts, beer cans and cups). Inside, the halls are just as filthy. Everything needs paint. Don't believe any of the pictures on the website. They are not of this facility. The pillows are old and filthy and didn't have cases on them. So, I went to get them and the towels. I was not the only one in line for towels. Most of the people here are not travelers. They look local and possibly live here. The air-conditioner does work. I have traveled around the world and this I would expect in a third world country. You remember when your parents told you not to touch anything. Not recommended. Sorry guys and gals

（由 Google 翻译）简直无法用语言形容这个地方有多糟糕。我们的第一个房间有猫尿味，所以他们帮我们换了房间。第二个房间的马桶坏了，四个人只能睡一条毛巾。因为时间太晚了，我们决定硬撑过去，结果凌晨2点就被烟雾报警器吵醒了（不知道哪个混蛋把它拉响了）。早上我们走到贝蒙特酒店，因为前台没人。他们告诉我们维修工9点会来。我们去他们的公共厕所，发现水槽里和地板上都是呕吐物，没有卫生纸、肥皂和纸巾。走回房间，我们又发现了更多的呕吐物。我们收拾行李赶紧离开了。我去过状况更好的危楼，这太不人道了！！！ （原文） There is no words to truly describe how horrible this location is. Our first room smelled of cat urine so they switched us. Room two had a non working toilet and one towel for four people. We decided to try and tough it out since it was late, only to be woke up by the smoke alarm at 2 in the morning (some jerk had pulled it). In the morning we walked over to the Baymont because there's no one at the front desk. They let us know the maintenance man would be in at 9. Went to use their public restroom and the sink was filled with vomit as was the floor, no toilet paper, soap, or paper towels. Walking back to our room we encountered more vomit. We packed our bags and got the heck out. I've been in condemned buildings in better shape, this is inhumane!!!

（由 Google 翻译）这是我经历过的最糟糕的汽车旅馆体验！排了一个多小时的队才办理入住，然后在柜台前站了 10 分钟，等待前台服务员去检查我们的房间是否打扫干净（我身后还有其他沮丧的客人在排队），我终于拿到了房间的钥匙卡。然后我被指示绕回肮脏、黑暗、昏暗的后门，再穿过肮脏、黑暗、昏暗的走廊，来到我们更肮脏、黑暗、昏暗、潮湿、黏糊糊的房间，没有毛巾，也没有浴帘。我和妻子一致认为我们不能在这种环境下过夜（在拉开床罩查看是否有臭虫之后）。我回到前台，留下钥匙卡，告诉前台服务员我们不能在那个房间过夜。她还在接待排队等候入住的人，所以只是向我点了点头。我真不敢相信速8酒店竟然允许这种酒店以贵公司的名字命名。我觉得我们不应该因为这次预订被收费，因为我们并没有在那里过夜。不过，我打电话给Booking.com，对方指示我直接联系速8酒店。我尝试给酒店打了四次电话，每次都收到录音留言：“目前无人接听您的电话。再见。” （原文） This was the WORST motel experience I have ever had! After waiting in line for over an hour to check in, then being left standing at the counter for another 10 minutes while the desk clerk went to check on whether our room had been cleaned yet (all with other frustrated guests waiting in line behind me), I was finally given key cards for my room. I was then directed to go around back to a dirty, dark, dingy rear entrance, then down a dirty, dark, dingy hallway to our even dirtier, darker, dingier, damp, clammy room with NO towels and NO shower curtain. My wife and I agreed that we could NOT spend the night in these conditions (after pulling back the bed covers to look for any evidence of bed bugs). I went back to the front desk and left my key cards telling the desk clerk that we could NOT spend the night in that room. She was still dealing with a line of people waiting to check in, so she just nodded at me. I find it hard to believe that Super 8 would allow this kind of facility to represent your company name. I don't feel we should be charged for this reservation, as we did NOT spend the night there. However, I phoned Booking.com and was instructed to contact the Super 8 hotel directly. I have tried to call the hotel 4 different times and each time I get the recorded message, "Nobody is available to take your call at the moment. Goodbye."

（由 Google 翻译）房间和预订时的照片不一样。看起来非常荒凉，如果想入住，必须去其他酒店办理，而且要等一个多小时才能入住。房间里残留着某种我无法辨认的气味。进房间后没有毛巾。而且我早上5点入住，却等了30分钟才有人打扫房间。电视上很多节目都只能看新闻，根本等不及。我完全不推荐这家酒店。 （原文） Room was not what the picture showed when you book it. The place looked super abandoned and if you wanted to check in you had to go to the other hotel to check in and wait for over an hour to check in. The room left so strongly of something I can't identify. You have no towels when you get in the room. Also I checked in at 5 and still had to wait 30 minutes for the room to still get cleaned up. The TV you can't wait a lot of the shows on there only the news basically. I would not recommend coming to this hotel at all.

（由 Google 翻译）这是我们住过的最恶心的酒店。第一个房间弥漫着浓重的猫尿味。我们问他们该怎么办。 夜班工作人员带着歉意给我们换了第二个房间，但房间很脏。床只换了一部分，但没有枕套。四人间只提供了两套还算干净的毛巾。我们从猫尿房拿了卫生纸和毛巾，因为我们还有猫尿房的钥匙。当时是凌晨1点。然后我问夜班工作人员要清洁用品，结果什么都没打扫。冰箱里还有食物残渣，周围都是碎屑。淋浴间里放着剃须刀和沐浴露。洗手池的把手和脸盆里都沾着牙膏。台面满是灰尘，已经好几个星期没擦过了。我们为什么住在这里？简直累得筋疲力尽。这家酒店丝毫不能代表速8品牌。无论如何，千万别来。 （原文） This was the grossest hotel we have EVER stayed at. The first room we were given smelled strongly like cat urine. We asked what could be done. The apologetic night worker relocated us to a second room, which was filthy. The beds had been partially changed out but had no pillow cases. Two sets of clean-ish towels had been provided for a room for four. We got toilet paper and more towels from the cat urine room for which we still had keys. It was 1 a.m. Then I asked the night worker for cleaning products. Nothing had been cleaned. Food was in the fridge and crumbs around it. A razor and shower gel were in the shower. The sink had toothpaste spit on the handle and in the basin itself. The counters were covered in dust so, hadn't been wiped down in weeks. Why did we stay? Absolute exhaustion. This hotel does NOT represent the Super 8 brand in any way. Avoid it at all costs.

（由 Google 翻译）我于7月27日预订了8月15日入住的房间。我们设定了入住时间。前台接待很差劲，花了两个小时才办理入住。下午5点后房间还在打扫。他们给我们安排了双人间，和另一家人住在一起。房间条件很差，很脏，浴室里有浓重的异味，枕头没有枕套，浴室里没有卫生纸，也没有毛巾。预订时，他们给我们安排了完全不同的房间，而且环境很糟糕；走廊里有人吸烟喝酒。他们说会再来打扫，但一直没来。我们和70%的客人一样，都在抱怨糟糕的服务。免费早餐只提供白面包，果汁机坏了，酸奶也过期了，这是唯一可用的。前台告诉我们，这是酒店唯一的选择，如果我们想等，厨师会在上午11点到。早餐供应时间为早上6点到9点。我们都想得到一个解释，但他们却没有服务就离开了前台。服务太差了。我根本不推荐这家酒店，无论是服务质量还是服务质量。这家酒店简直令人作呕，员工态度也糟糕透顶。他们拒绝取消我们的房间，因为预订不可退款，而且由于展会旺季期间很难找到其他住宿，我们也没能找到其他住处。他们彻底毁了我们的住宿体验。 （原文） Hice mi reservación desde el 27 de julio para hospedarme el 15 de agosto. Pusimos hora de llegada. Muy mala recepción nos llevó 2 hrs para poder hacer el check In. las habitaciones siendo más de las 5 de la tarde aún las estaban limpiando, nos duplicaron las habitaciones con otra familia, nos dieron habitación en mal estado, sucias, con olores fuertes en el baño, las almohadas sin fundas, en el baño no había papel, no habían toallas. En la reservación nos ofrecían habitaciones totalmente distintas y el ambiente demasiado feo, habían personas en los pasillos fumando, tomando. Dijeron que irían a darle una limpieza nuevamente y nunca llegaron. Éramos más del 70% de los clientes que estábamos reclamando el mal servicio. En el desayuno gratis que ofrecían, solo había pan blanco, la máquina de jugos no servían, los yogures estaban caducados y era lo único que había. La recepcionista nos dijo que era lo que ofrecían el hotel y si queríamos esperar el chef llegaba a las 11 am. El horario de desayuno era de 6-9 am. Todos queríamos pedir una explicación y se fueron de recepción sin atendernos. Pésimo servicio, no recomiendo el trato, la calidad, es un asco de hotel y la actitud de los empleados pésima. No quisieron cancelarnos la habitación porque no era reembolsable y encontrar otra opción de hospedaje no teníamos porque por la temporada de la feria estuvo difícil. Nos arruinaron la estancia totalmente

（由 Google 翻译）我对Super8酒店从没抱太大期望，但这家酒店的位置确实超出了这家公司所有不好的刻板印象。由于员工培训不足，我花了十分钟才办理入住。那个年轻人每隔几分钟就得寻求帮助。最后，他甚至都没告诉我房间号，我不得不从收据上查。我回到房间时，毛巾没有了，电视遥控器也不见了。酒店没有无线网络，也没有电视信号。如果我没带书，就没什么娱乐设施。淋浴也坏了。第二天早上，我去吃早餐准备退房，发现欧陆式早餐什么都没有。我以后不会再来这家酒店了，也建议以后的顾客也这么做。 （原文） I never expected much from a Super8, but this location made sure to exceed every bad stereotype the company represents. It took me ten minutes to get checked due to the staff not being properly trained. The young man kept asking for help every couple of minutes. In the end, he didn’t even tell me what room number I was in, I had to look at it from my receipt. When I got to my room I had no towels and the remote to the TV was missing. There was no wifi or signal for the TB. If I didn’t bring a book with me, I would have no entertainment. The shower was also not working. The next morning when I went to eat before checking out, the continental breakfast was bare of any food. I will be avoiding this location in the future and encourage future clients do as well.

（由 Google 翻译）我们出差期间住在这里，便利的地理位置和一尘不染的清洁环境给我们留下了深刻的印象。工作人员，尤其是我们敬业的管家帕兹，让我们感觉宾至如归。我非常欣赏这里出色的安保措施，比如电梯和外门都需要房卡，这让我们安心无忧。总而言之，这是一次非常棒的体验！ （原文） We stayed here for a business trip and were impressed by the convenient location and immaculate cleanliness. The staff, especially our dedicated housekeeper Paz, made us feel at home. I appreciated the excellent security measures, like requiring room keys for elevator access and entry into outside doors, which provided peace of mind. Overall, it was a fantastic experience!

（由 Google 翻译）这家宜人的酒店位于德雷克大学对面，拥有漂亮的泳池、美味的早餐、训练有素的员工以及良好的维护。酒店提供的照片与实际情况相符。但也有一些小瑕疵——浴室门是推拉门，没有把手，因此从墙缝中拉出来比较费劲（见图）。此外，洗手池的水龙头非常时尚，但尺寸太小，而且距离洗手盆很远，洗手时水会溅到周围（见图）。不过这些都不算什么，我还是会再来的。 （原文） Situated across from Drake University, this very pleasant hotel has a nice pool, very good breakfasts, a well trained staff, and very good upkeep. The photos provided here by the the hotel are an accurate representation. There are a few quirks - the bathroom doors are sliding doors with no handle, so getting them out from the space in the wall can be a chore (see photo). In addition, the sink faucets are very stylish, but so small and set back from the basin that is it impossible to wash one's hands without getting water all over the surrounding area (see photo). Still these are minor, and I would go back.

（由 Google 翻译）这家酒店房间装修不错，空间也很大，非常干净。员工也很友好。第一晚睡得很好，床很舒服，枕头也很软。不过，这并非酒店的错，二楼我房间外面有几个很吵闹的人，他们不停地大喊大叫，打扰周围的住客，还在房间里抽大麻。这种情况一直持续到凌晨四点多。我给前台打了好几次电话反映情况，最后不得不请他们报警，因为他们还是继续闹事。我还会再次入住这家酒店，只是希望下次不会再遇到类似的情况。 （原文） This hotel has nice finishes in the room. Plenty of space in the rooms. Everything was clean. Friendly associates. I slept very well on the first night. The bed was comfortable and the pillows are soft. However, not the hotels fault there were some rather obnoxious people on the second floor just outside my door that kept yelling and disturbing surrounding residents and smoking weed in the room. This went on until past 4am. I called the front desk a couple of times to report it and ended up asking them to call the police because they continued to be rowdy. I would stay here again. Just cross my fingers there won't be another disturbance like that.

（由 Google 翻译）我们住的是一居室套房，非常干净，工作人员也很棒。尤其是苏。她人很好，乐于助人。他们每个人都很热情。唯一让我不太满意的是，他们今天提供培根，明天又提供某种植物香肠。对于不喜欢培根的人来说，这不太好，但其他一切都弥补了这一点。 （原文） We stayed there and we had the 1 bedroom suite and it was so clean and staff was amazing. Especially Sue. She was so nice and helpful. They all were. Only thing I didnt like was that one day the have bacon and next they have some sort of plant sausage. Not good for someone who doesn't like bacon but everything else made up for it.

（由 Google 翻译）很棒的酒店！早餐很棒，有麦片、松饼、香肠、华夫饼、酸奶等等。健身房很棒，配有泡沫轴。感觉很安全；隔壁银行的保安也在场，这点很棒。 （原文） Great hotel! Nice breakfast in the morning that included cereal, muffins, sausage, waffles, yogurt and more. Nice gym room with foam rollers. It felt very safe; security officers for the bank next door were present which was nice.

（由 Google 翻译）我一直都是Home 2 Suites的忠实粉丝！员工很棒！乐于助人，态度友好。房间很棒。现代、干净、宽敞舒适。我的房间明亮，布置精美。浴室很大，淋浴很热。床很舒服。唯一的缺点是空调温度调不到70华氏度（约21摄氏度）以下。睡觉时有点热。 （原文） I am always a big fan of Home 2 Suites! Staff were fantastic! Helpful and friendly. The room was great. Modern. Clean. Spacious and comfortable. My room was bright and well furnished. Bathroom big and shower hot. Bed was comfortable. Only complaint was not able to get the air conditioner to go below 70. Was a little warm to sleep.

（由 Google 翻译）还不错，枕头还可以，厨房也不错。额外的空间不错，但除非你想去大学，否则真的没什么地方可以出去走走。房间不私密，也没有户外可以坐的地方。 （原文） Not bad, pillows were exceptable, and kitchen was nice. Extra area was nice, but not really any place to walk around outside unless you want to go to the university..not private and no places to sit down outdoors.

（由 Google 翻译）我真不敢相信这些人居然被允许开酒店。他们根本就没开过酒店！看看我拍的214房间的20多张照片。那里看起来像个凶杀现场，墙上溅满了油渍，窗帘撕破了，门上破了个洞，所有东西都损坏了。我的床单上至少有10个被香烟烫过的洞。看看这些照片，你绝对不想住这种地方！这是我在国内住过的第二差的酒店！我经常出差。 （原文） I cannot believe that these people are allowed to operate a hotel. They have ZERO business operating one! Look at the 20+ pictures I took of room 214. It looks like a murder scene with splatters on the walls, ripped curtains, holes in doors and damaged EVERYTHING. There were at least 10 cigarette burn holes in my sheets too. Look at the pictures, this place is not where you want to stay! Second worst hotel that I've been to in the country! I travel a lot for work.

（由 Google 翻译）前台没有提供任何帮助，房间天花板上有粪便，床上方的墙上有一些物质。天花板掉下来了，浴室里的毛巾很脏，天花板和墙壁上到处都是洞。如果你想有一个美好的假期故事，就住在这里吧！ （原文） Front desk was 0 help, room had feces on ceiling and some substance on the wall above the bed. Ceiling was falling down, towels in bathroom were dirty, holes all over the ceiling and walls. If you're looking to have a great vacation story stay here!

（由 Google 翻译）我预订了两晚，但不到一个小时就退房了，甚至连行李都没收。这是我见过的最恶心的酒店房间。我看到浴室墙上有两根粗头发，同一面墙的底部还有几处看起来像粪便的东西。房间里的椅子很恶心，我不敢碰床，更糟糕的是，冰箱还坏了。但我肯定还是要付一整晚的房费。 （原文） I had a reservation for two nights, but I checked out after less than an hour without even packing. This was the most disgusting hotel room I'd ever seen. I saw two big hairs on the bathroom wall, and a some spots on the bottom of the same wall of what appeared to be feces. The chair in the room was disgusting, I was afraid to touch the bed, and on top of that, the refrigerator didn't work. But I'm sure I'm still going to get charged for the whole night.

（由 Google 翻译）我租了按摩浴缸房，马桶把污水倒灌进了我们的房间，非常不愉快的经历，他们没有提供任何折扣或任何东西。而且他们的电视系统非常复杂，我总是不得不请他们来打开它。此外，上周我拖着一辆露营车，出现了机械故障，我把车停在他们的停车场，和前台工作人员说把露营车在那里停一两天，这样我就可以修理卡车了。他说只要它不挡路就没问题。它停在最里面的一个角落里，周围什么都没有。第二天它不见了，被扣押了，花了 450 美元才把它弄出来。我很高兴他们把巴伐利亚豪斯的名字去掉了，因为他们把那个地方经营得一团糟。 （原文） I have rented the Jacuzzi room, the toilet backed up sewage into our room, very unpleasant experience, and they offered no discount or anything. Also their TV system is so complicated I've always had to have them come to turn it on. Additionally last week I was towing a camper and had a mechanical issue and ai had pulled in their parking lot, spoke to the desk clerk about leaving the camper there for a day or 2 so I could fix the truck. He said as long as it wasn't in the way of anything it would be no problem. It was in the very back in a corner spot with nothing around it. The next day it was gone, impounded, cost 450 to get it out. I'm glad they took the Bavarian Haus name off there, cuz they are running that place into the dirt.

（由 Google 翻译）它实际上可能是半颗星，但即使这样也太多了。房间闻起来像杀虫剂。窗帘关不上，只好把它们拉起来。微波炉坏了而且很糟糕。墙壁非常脏。区域非常粗略。一晚实在是太多了。 （原文） It is actually maybe a half a star but even that is too much. The room smelled like bug spray. Curtains didn't close had to rig them up. Microwave was busted and nasty. Walls are extremely dirty. Area was very sketchy. One night was too much.

（由 Google 翻译）整个酒店都没有冰块。电视遥控器坏了。房间空调噪音很大。糟糕的体验。 （原文） No ice in the entire hotel. TV remote did not work. Room air conditioner was very loud. Horrible experience.

（由 Google 翻译）我通常不会写差评，但我真的觉得这里不安全，而且体验很差。它目前既是一家酒店，又是一家长期住宿型场所，提供出租和宠物。入口不明显，建筑物难以导航，我没有看到广告中一半的设施。我入住时，天色已亮，周围环境似乎不错。当我参加完活动回来时，情况完全不同。房间要么正在装修，要么维护不善。石膏板裸露在外，墙上有几个洞，东西装上后又拆下来，但没有修好，电话上粘着胶带，锁坏了，浴室里有虫子，毛巾不干净（污渍、头发等），椅子上有几个可疑物质的斑点。如果你对烟味敏感，这里不适合你。我最后在晚上 10 点给一个朋友打电话，要求去他们家的沙发上过夜，放弃了我的住宿。我应该知道登机手续单上​​写着“无论出于何种原因，任何人均不得退款...”吸取了教训。 （原文） I generally refrain from writing bad reviews, but I genuinely did not feel safe here and had a bad experience. It's currently functioning as both a hotel and an extended-stay-type location with rent and pets. The entrance is not obvious, the building is confusing to navigate, and I didn't see half the amenities advertised. When I checked in, it was light out and the neighborhood seemed fine. When I came back after my event, it was a very different story. The room was either in the middle of a remodel or was just poorly attend to. There was exposed sheet rock, several holes in the wall where things were mounted and then removed but not repaired, duct tape on the phone, the lock didn't work, there were bugs in the bathroom and the towels weren't clean (stains, hair, etc) and the chair had a few spots of rather questionable substances on them. If you're sensitive to smoke, this is NOT the place for you. I ended up calling a friend at 10 PM and asking to crash on their couch and foregoing my stay. I should've known when the check-in paper said "No refunds for anyone for any reason..." Lesson learned.