凯恩斯的48个最佳住宿地点

大约两年半前我曾经入住过贵酒店，当时绝对景色，餐厅和服务都很出色，所以这次也带着家人再次选择贵酒店。但是这次对于餐厅非常失望，自助早餐种类非常有限并且已有的餐食烹饪质量很一般（油条非常硬），另外晚上的酒水单也并没有足够的酒水满足需求，服务员也很难照顾到每一位客人，需要等待很长时间。总之，对于酒店前台的服务非常满意，但是对于餐厅的食物质量和服务质量都比较失望。

首先房间打扫的很一般 ，鞋篮里面说可以放进去需要擦的鞋子然而并没有人擦，浴衣在沙发上都没有收拾。 浴室头发也没有扫 房间整理是我见过同级最差的，入住三天，定了两间房，期间还发生过早上7:50维修工人在没有按门铃和敲门的情况下就直接闯入我们房间！我当时好正在换衣服，整个人被吓到！跟酒店complain后打电话送了一瓶很普通的白葡萄酒（目测8-10AUD），酒店唯一的优点是离码头近，出海方便，整个酒店服务质素很一般。

凯恩斯香格里拉酒店酒店风光秀丽，新装修后焕然一新。特别值得称道是早餐现做，非常人性化。酒店到出发去大堡礁的码头近在咫尺，非常方便住店客人出行游览。酒店给我们全家留下了深刻的印象。我们还会再次光临凯恩斯香格里拉。

酒店很干净漂亮，工作人员服务态度非常好，酒店位置很棒，周边环境非常漂亮，我会推荐给所有的朋友们。

设施旧了一些，但服务还是蛮好的

挺一般的，设施设计不好

可以

地点佳，早餐点餐服务，房间补充用品没有及时发现添加，花洒漏水没有及时维修，地漏流水积水

优点 1. 地理位置真是无敌好，虽然没住在正面，但是临街的房间一样能看到水景。 2. 前台员工很热情，办理入住非常快。当询问到凯恩斯游玩的时候，前台员工给我们推荐了非常多值得去的景点。并且告诉了我们酒店周边出名的餐馆和商店。 3. 从房间设施不难看出是一个老五星的酒店，虽然陈旧但不失雅观。床很舒适。 4. 最推荐的是酒店的早餐，参观的员工也是非常热情。早餐可以自助和单点都包含，咖啡什么的都不需要自己打。单点菜单有中英文。 缺点 1. 房间保洁人员不是非常细心，后来的两天没有重置房内的洗漱用品，最后一天没有给我们放瓶装水和浴巾。不过打电话给客服也非常快的帮我们解决了这些问题。 2. 酒店前台的入口和赌场的入口容易搞混。定一日游的时候一定要问清楚是在哪一个门口接。

早餐很好吃，赠送的赌场代金券也很实用，nice

酒店工作人员友好热情，服务设施颇具人性化，如在接待台前放一把沙发椅，让远道而来、旅途劳顿的客人在办理入住手续时能够坐下来休息一下；大厅内设有许多沙发和躺椅，为客人们在客房外商谈和聊天提供了方便。房间干净、整洁，宽敞，电视也能收到中文频道的节目。免费早餐丰盛，可点餐，工作人员服务周到。

相當接近出海到外島及堡礁的碼頭, 步行约五分鐘可到, 另方面到左近凱因斯CBD的超市及食肆也是约五至八分鐘步程, 所以比較方便....

环境很好，服务良好，价格合适

很安静 工作人员非常礼貌和热情 设施也很完善 带泳池和赌场

位置很好。房间很小。服务很差

垃圾，屋里全是虫子

房间很小

（由 Google 翻译）我们在棕榈湾住了五晚后，又在水晶溪莱利酒店住了两晚，总体来说体验非常棒。酒店的整体外观和氛围令人惊艳，明亮通透，充满海滨风情，设计精美。家具和氛围营造出轻松惬意的氛围，尤其是可以俯瞰三个泳池和滨海大道的美景。我们的房间很舒适，符合我们的入住需求，不过我们更喜欢双床房的配置。淋浴设施很棒。我们在Paper Crane餐厅享用了包含在房费内的早餐；早餐种类丰富，味道不错，但并非我们吃过的最好的自助早餐。泳池区域很漂亮，但有时会感觉有点拥挤。我们非常享受在水晶溪莱利酒店的时光，如果再次来凯恩斯，一定会再次入住。 需要注意的是，酒店非常繁忙，所以我们的房间直到下午晚些时候才打扫，而且我们在入住期间不得不要求更换毛巾，走廊的清洁频率也应该更高一些，因为每天都能在地板上看到明显的污渍和灰尘。我也不太喜欢有人在泳池里喝酒，而当时确实有人这么做，这让我有点不舒服。正如其他人提到的，很难找到日光躺椅。不过，我们很喜欢这个沙滩风格的泳池，尤其是它的沙滩入口。 （原文） We stayed at Crystalbrook Riley for two nights after spending five nights in Palm Cove, and overall we had a lovely experience. The look and feel of the hotel were amazing, light, coastal, and beautifully styled. The furniture and ambience created a relaxed atmosphere, especially with views over the three pools and out to the Esplanade. Our room was comfortable and suited our stay, though we would’ve preferred a double–double configuration. The shower was excellent. We had breakfast included at Paper Crane; it was good with lots of options, though not the best buffet breakfast we’ve had. The pool area was attractive but could feel crowded at times. We really enjoyed our time at Crystalbrook Riley and would definitely stay again on a return trip to Cairns. A few things to note, it was very busy so our room was not cleaned until late afternoon and we had to ask for the towels towels to be replaced during our stay, and the hallways could have been cleaned more regularly, as there were noticeable marks and dirt on the floors each day. It’s also not really my vibe when people drink in the pool, which was happening and did put me off a little. Like others have noted hard to get a sun lounge. That said, we enjoyed the beach-style pool with its sand entry.

（由 Google 翻译）我们在这里度过了最棒的一周！我们的小儿子整周都尽情享受着温水泳池和白沙滩，我们别无所求。房间干净整洁，客房服务一丝不苟，员工热情友好，酒店和附近餐厅/夜市的餐饮选择丰富多样，再加上昆士兰北部宜人的热带气候。只是在我们入住快结束的时候，突然涌入了一大批大型旅行团，但酒店这么受欢迎，也没办法。酒店团队做得真棒！ （原文） Had the most amazing week here, our little boy got the best use of the heated pool with the white sand beach the entire week and we cannot ask for more. Room was clean, housekeeping was neat, Friendly staffs, great choice of food at hotel and nearby restaurants/night market, coupled with amazing North QLD tropical weather. Just noticed there was a sudden surge of large tourist groups toward the end of our stay, but what can you do when the hotel is very popular. Nice work team!

（由 Google 翻译）工作人员很友善也很热情。房间用品不全，像浴袍之类的东西需要打电话询问。提醒各位家长，酒店提供的婴儿床是便携式婴儿床，没有床垫，而且床架太低，我个子太矮根本没法把宝宝放进去。它就是一块塑料板，上面铺了一层薄薄的泡沫（大概1-2厘米厚）。预订前我们打电话问过，是不是带床垫的婴儿床，因为我们的宝宝才5个月大，我们需要一个安全的睡眠环境。酒店保证说是的，不用我们自带床垫。结果到了之后才发现，那根本不是婴儿床，而是幼儿床/游戏床。我们打电话确认是不是之前承诺的床垫，他们说会给我们送来，结果送来的只是一条盖在床架上的毛毯（这很危险，有窒息的风险）。最后，宝宝只好和我们一起睡，因为我们俩都觉得把她单独放在婴儿床里不放心，尤其是我够不着她。这里绝对适合幼儿入住，但如果没有其他安排，我不会再带婴儿来这里了！不过，工作人员非常友善，也尽力提供帮助！我们住的是无障碍客房，我希望酒店能提前告知，因为没有玻璃淋浴房，抱着婴儿的时候整个浴室又湿又滑——每次洗完澡都得拖地。然而，预订时酒店告诉我们这是最后一间房了，所以别无选择！除此之外，和往常一样，这次入住体验很棒。 （原文） Staff were lovely and very accomodating. Room wasn’t stocked properly, had to call and ask for things like robes etc. PSA to all parents, the cot offered is a portacot with NO mattress and the base was so low I couldn’t actually put her down as I was too short. It is a plastic board with a thin foam layer (like 1-2cm thick). We asked on the phone prior to booking if it was an actual cot with a mattress as our baby is only 5 months old and we needed a sleep safe set up and we were assured it was and we didn’t need to bring a mattress. When we got there it was definitely a toddler bed/play cot. We called and asked if that was the mattress we were promised and they said they would bring us one, and it ended up being a fluffy blanket they put over the base (which is a big suffocation risk). Bub ended up cosleeping with us as we both didn’t feel comfortable leaving her in the cot, especially as I couldn’t reach her. Definitely toddler friendly, but I wouldn’t bring a baby there again without an alternative set up! Staff were lovely though and did try and help! We were also in an accessible room which I wish we were told about prior as no shower glass made the entire bathroom wet and slippery while carrying a baby - had to mop up the floor after every shower, however when we booked we were told it was the last room so there wasn’t any other option! Other than that, it was a lovely stay as per usual.

（由 Google 翻译）我们在水晶溪莱利酒店 (Crystalbrook Riley) 庆祝了我们的20周年结婚纪念日，非常喜欢。抵达后，我们惊喜地升级到了水疗套房，还收到了精美的周年纪念卡和饮品券，真是贴心周到。 度假村美极了，尤其是夜晚的泳池——堪称凯恩斯最美的泳池之一！工作人员友好热情，甚至因为我们的航班较晚，还允许我们延迟退房。 如果要我提一个建议，那就是为航班较晚的客人增加一个宾客淋浴间，这样您就可以在出发前享受泳池的乐趣。除此之外，一切都很完美——我们迫不及待地想再次入住！强烈推荐！ （原文） We stayed at Crystalbrook Riley for our 20th wedding anniversary and absolutely loved it. Upon arrival we were pleasantly surprised with an upgrade to a spa suite and the lovely anniversary note and drink vouchers were such thoughtful touches. The resort is stunning, especially the pool at night — one of the nicest in Cairns! The staff were friendly and accommodating, even giving us a later checkout since our flight was later in the day. If I could suggest one thing, it would be to add a guest shower option for those with late flights so you can enjoy the pool before heading off. Otherwise, everything was perfect — we can't wait to come back and stay again! Highly recommended!

房间面积还不错 蛮大的 但是前台服务感觉一般 酒店附带游泳池 地址位置还可以 走几步转角就是夜市商业街 没有明显的缺点 但是也没有让人很惊讶的地方

和同档次酒店相比，价位偏高

設施有些舊，地點方便，周邊多餐飲。

（由 Google 翻译）这家酒店的简洁和便捷给我留下了深刻的印象！首先是入住，我提前到达了酒店。我原本计划把行李寄存在前台，等到下午2点办理入住。结果到了前台，他们告诉我房间已经提前准备好了，我可以提前入住。住过酒店的人都知道，这种情况并不常见！到了房间，我们发现房间可以欣赏到美丽的泳池景色，床非常舒适，而且配备了我们所需的一切设施，甚至还有一个游泳圈！酒店提供无线网络，不仅信号好，而且速度极快。泳池边的餐厅食物美味可口。沙滩风格的泳池里还提供各种玩具，我的五岁孩子玩得非常开心。我们遇到的所有员工都非常友好热情。客房服务快捷高效。咖啡很棒，鸡尾酒更是美味无比。酒店不仅运营顺畅，让我们感到宾至如归，而且地理位置也绝佳！步行即可到达海滨大道、水族馆、夜市和Muddy's儿童游乐场。下次来凯恩斯我们一定还会选择这里！非常感谢酒店员工，他们让我们的住宿体验如此舒适愉快。 （原文） I was so impressed with the simplicity and ease with this hotel! Firstly check-in, I arrived early. My plan was to drop my suitcase at reception and wait for my 2pm check in. Upon arriving at reception, they advised my room was ready ahead of schedule and I was free to check in early. If you stay in hotels, you know this doesn't always happen! Upon getting to our room, we found our room had a lovely view of the pool, an incredibly comfortable bed and all the amentities we could require, including a pool ring for our use at the pool! The hotel supplied wifi, which not only worked but was extremely fast. The food at the poolside restaurant was delicious. The beach style pool with toys supplied was great for my five year old. All the staff we met friendly and helpful. The in room service was quick and efficient. The coffee was excellent. The cocktails were even better. Not only was the operation of the hotel seamless, leaving us wanting for nothing, but the location was perfect too! Walking distance to the esplanade, the aquarium, the night markets and muddy's playground. We will definitely be back for our next stay in Cairns! A huge well done to the staff who made our stay feel so effectlessly comfortable.

（由 Google 翻译）我们在凯恩斯诺富特绿洲度假酒店住了9晚，体验非常棒。孩子们特别喜欢在游泳池里玩耍，整个入住期间都乐在其中。 酒店员工热情友好，乐于助人。特别感谢酒店经理Angela，她一有空房就帮我们免费升级到家庭房，入住时间也延长了一半。Lean也非常热情周到，让我们的住宿更加舒适。 早餐种类丰富，选择多样，非常出色，能够满足每个人的口味。 总而言之，这家酒店非常适合家庭入住，我们强烈推荐给其他来凯恩斯旅游的朋友。 （原文） We stayed for 9 nights at Novotel Cairns Oasis Resort and had an excellent experience. Our kids absolutely loved spending time in the swimming pool, which kept them entertained throughout the stay. The staff were extremely helpful and welcoming. A special thanks to Angela (Hotel Manager), who kindly upgraded us to a family room for half of our stay as soon as it became available. Lean was also very supportive and made our stay more comfortable. The breakfast selection and variety were outstanding, offering plenty of options to suit everyone’s taste. Overall, this was an ideal hotel for a family stay, and we would highly recommend it to others visiting Cairns.

（由 Google 翻译）我曾两次入住凯恩斯绿洲诺富特度假酒店。入住手续非常便捷，工作人员热情高效。房间宽敞、干净且设施齐全。床铺舒适豪华，仿佛睡在云朵上。第一晚我入住的房间带有一个阳台，可以俯瞰泳池区。泳池一端是沙滩，还设有池畔酒吧。工作人员调制的鸡尾酒非常棒，我尤其喜欢“Moku Time”，这是一款美味的芒果冰沙。我在酒店享用了两顿正餐：菠萝可乐达生蚝、斐济酸橘汁腌鱼和斐济手撕猪肉炒面，两道菜都非常美味。我没有在酒店享用早餐，但自助餐看起来非常诱人。退房也很迅速。我一定会再次入住这家酒店。 （原文） I have stayed at The Novotel Cairns Oasis Resort twice. Check in was a breeze, as the staff were friendly and efficient. The rooms were spacious, clean and well appointed. The beds were luxurious, like sleeping on a cloud. The first night I had a room with a balcony that overlooked the pool area. The pool has a sandy beach at one end. It also has a swim up bar. The staff make great cocktails. I particularly enjoyed the “Moku Time “. It is a beautiful mango slushy. I had two meals there, Pina Colada oysters, followed by Fijian cerviche, and a Fijian Chow Mein with pulled pork both were excellent. I didn’t have breakfast there, but the buffet looked amazing. Checking out was quick. I will definitely stay there again.

（由 Google 翻译）我们从美国远道而来，抵达时真是如释重负。酒店外观漂亮，房间干净又现代。他们准备的牛奶水果拼盘让我们的三岁孩子惊喜不已。入住期间，工作人员的服务一直都非常棒。 不过，最棒的绝对是沙滩泳池。我们每天都泡在里面。满分！ （原文） Traveled from the US and we were so relieved when we arrived. The hotel looked nice on the outside and the rooms were so clean and modern. The milk and fruit platter they welcomed us with was a hit for our 3 yr old. Staff were amazing the whole time we were there. Best thing tho was definitely the beach pool. We were in it everyday. 10/10!!!!

很差的服务，下水道堵住了，前台都不愿意给你换房间。退房后发来问卷调查，我写了反馈也没人搭理你，真的很离谱作为知名连锁品牌。

太吵了，晚上对面的club吵得我连续两天无法睡觉，让酒店前台换房间，一副无所谓的态度，这两天跳伞深潜都需要足够的休息。而酒店就应该提供良好的居住环境，特别是睡眠环境。体验感很差.

酒店房間很舒適，另外早餐很好吃，種類多及丰富。

酒店地点適中、方便、房間設備超好

在這里住了兩晚 喜歡這里的清靜

设施陈旧，价格虚高，服务一般

酒店都ok 海景房

（由 Google 翻译）为了在蜜月旅行46年后再次入住，获得最佳体验，我们花了很多时间研究，但对分配到的房间却非常失望和不满意。工作人员非常友好，但房间实在太小了，我们打开行李箱都会被绊倒。“视野”只能看到消防通道和后巷。值得一提的是，工作人员非常友好热情，浴室配备了高端卫浴设备，屋顶餐厅的景色也很好。我们最终预订了另一家酒店，这样我们就可以有地方整理行李，也能享受到更宽敞舒适的住宿环境。还好我们把猫留在家里了！ （原文） After many hours of research in order to have the best experience possible after returning 46 years after our honeymoon, was disappointed and unimpressed with the room allocated. The staff were super friendly but the room was sooooo small we couldn't open our suitcase without tripping over it. The "view" was of a fire escape and back alley. On a positive note the staff were super friendly and helpful, the bathroom had high end fixtures and the rooftop restaurant has good views. We ended up booking into another hotel so we could have some space to sort our cases and be able to have some space and comfort. Just as well we left our cat at home!

（由 Google 翻译）很棒的酒店。价格合理，靠近机场，步行即可到达周边所有地方。感觉很安全。我遇到的每一位员工都很棒。友好且乐于助人。强烈推荐这家酒店，还会再次入住，房间非常干净，宽敞。 （原文） Amazing hotel. Fair prices, close to the airport, everything in the area is walking distance. Felt safe. Every one of the employees I encountered were amazing. Friendly and helpful. Highly recommend this hotel and would stay again, very clean, large rooms.

（由 Google 翻译）太喜欢这家酒店了！ 女儿带我度过了一个美好的夜晚，这家酒店干净、现代、舒适。酒店地理位置优越，位于凯恩斯海滨大道，我们可以随心所欲地选择想看的景点和想做的事情。屋顶的 Oak & Vine 餐厅绝对值得一去，他们的服务也非常棒！ （原文） Loved this hotel! My daughter spoilt me with an evening away & this hotel was clean, modern & comfortable. Well situated on the Cairns esplanade we could choose what we wanted to see and do. The roof top Oak & Vine restaurant is an absolute winner & their service is fantastic!

（由 Google 翻译）我认为这家酒店的地理位置非常优越，方便前往考拉拍照点、码头、游泳池、赌场等主要景点。而且，从酒店出发前往附近的餐厅也很方便。绝对是享受便捷假期的最佳选择！ 酒店服务非常周到，员工会尽力帮助您在凯恩斯安顿下来。对于旅行者来说，这真是太棒了。我甚至比预期更早办理了入住，简直是奇迹。 房间干净整洁，空间也足够宽敞。 如果您想在凯恩斯享受一段轻松愉快的假期，我强烈推荐这家酒店。相信您入住后就会明白我为什么如此推荐它了。 （原文） I think the location of this hotel is the most suitable to access to main sightseeing spots such as Koalas photo place, vessel terminal, swimming pool, casino and so on. Also, to go to restaurants in this area from this hotel is very easy. The best location to enjoy conveniently! The service is very mindful and the staffs can help you to stay in Cairns. For traveler, that is so nice. I could checked in earlier than I expected by some miracles. The clearness of room is perfect and the room has enough size. I recommend you to stay at this hotel if you want to enjoy without any stress in Cairns. You will be able to understand why I recommend it to you.

（由 Google 翻译）员工很棒，Paul 很棒。入住体验非常棒。房间很棒，床很舒服。干净、新，无可挑剔。淋浴喷头很大，非常豪华。地理位置优越，一定会再次入住。他们也很乐意帮我寄存行李一天。 （原文） Lovely staff, Paul was great. Really enjoyed my stay. Room was exceptional, comfortable bed. Clean, new, couldn't fault it. The shower head was massive, so lux. Very central location, would definitely stay again. They were happy to store my bags for the day as well.

（由 Google 翻译）体验很棒。不知道住小房间的人怎么了。很奇怪，因为我的房间很宽敞，甚至算不上套房。可以看到滨海大道的景色，但不幸的是，除了摩天轮的一部分被遮挡外，其他一切都消失了。房间装饰精美，干净整洁。他们提供了额外的毯子，这很方便，因为我们遇到了冷锋。 位于滨海大道非常理想。一切都近在咫尺，包括浮潜/潜水船出发的码头。附近有很多很棒的餐厅、市场、摩天轮等等。 屋顶的景色还可以。又是那些树。有时早餐太冷了，不适合吃早餐，但我还是把早餐带回了房间。我强烈建议早餐时一起吃。营业到上午 10:39！而且很美味，主菜和饮料可供选择。有些配菜是另外加的，我觉得培根应该包含在内。 服务很棒。非常高兴我住在这里！！ （原文） Had a wonderful experience. Not sure what happened to the people with the small room. Odd because my room was spacious and not even a suite. Had a view of the esplanade but unfortunately lost everything except part of the Ferris wheel was obstructed. Room decor was nice and it was clean. They had extra blankets and that was good because we had a cold front. Being on the esplanade was ideal. Close to everything including the pier where the snorkeling / diving boats take off. Close to all the great restaurants, markets, Ferris wheel, etc. View of the rooftop was ok. It’s those trees again. Sometimes too cold for breakfast but I took mine back to my room. I do recommend getting with breakfast. Open until 10:39 am! And tasty, choice of main and drink. Some sides were extra and I thought the bacon should have been included. Service was great. Very happy I stayed here!!

（由 Google 翻译）来凯恩斯旅游，这里是个绝佳的下榻之处。酒店就坐落在海滨大道上，步行10分钟即可到达所有生活所需，而且对面就是免费的公共泻湖，更是锦上添花。屋顶酒吧不仅提供美味佳肴，还能欣赏到绝美的景色。 （原文） Lovely place to stay in when visiting Cairns. Right on the esplanade, it’s within a 10 minute walk of everything you need, and being right across from the free public lagoon is also a bonus. The roof top bar also has great food with a great view

酒店大部分都完善，都很不错 但是入住的家庭太多了，尤其是小孩子太多，整个园区从9:00-21:00都充斥着小孩的声音，太吵了。 所以我只能给4星

房间还算整洁 但是虫子太多了 虫子开大会 怕虫子的不建议预定

从塔州来玩，凯恩斯很温暖，酒店环境很好，仿佛在热带雨林，附近有个植物园很近，走路很快就到了，适合徒步。酒店早餐水果很丰富，其他的有白米粥，面包，麦片、炒饭，培根，芝士，炒蛋之类的，该有都有，挺标准的澳洲酒店自助早饭，酒店房间比较宽敞，床挺大的，软硬适中，客房服务及时，泳池不错，总体对得起价格。好像跟中国旅行团有签约，有会讲中文的员工，感觉很亲切。酒店餐厅晚餐尚可。

距离海滨较远，周围环境一般般

住宿環境不错

（由 Google 翻译）我给的三星级客房评级具有欺骗性，因为它取决于您住的房间。在我们旅行开始和结束时，我们团队住过几个房间。我会给编号为 300 的标准间 3 星，编号为 409 的高级间 4 星，热带套房 5 星。这是一个家庭度假村，拥有不同的游泳池、卡丁车、迷你高尔夫球场和游乐场，更不用说晚上在主游泳池的大屏幕上播放的儿童电影，我很确定你的孩子会给这个度假村 5 星好评。游泳池边有一家餐厅，游泳池的另一边有一家披萨和意大利面餐厅。两家都不错。如果您与行动不便的家庭成员一起旅行，那么只有 2 间无障碍客房，而且很快就会售罄。如果您的家人可以使用助行器，请不要预订家庭房，它太窄了，进不了浴室。高级客房可以容纳助行器，但马桶上没有把手。热带套房的卫生间确实有把手。虽然卫生间并非完全无障碍，但行动不便的客人还是可以理解的。花园非常漂亮，步道也适合轮椅、助行器和婴儿车通行。部分房间的无线网络信号不太好。如果您需要工作，建议您查看哪些房间的信号最好。高级客房没有书桌，但热带套房有。照片为热带套房。 （原文） My 3 star room rating is deceiving, as it depends on which room you stay in. We stayed in several rooms between our group, at the start and end of our trip. I would give the 300 numbered standard room 3 stars, the 409 numbered superior rooms 4 stars, and the tropical suite 5 stars. This is a family resort, and between the different available pools, go-karts, mini golf and playgrounds, not to mention the kids movies playing on the big screen at the main pool at night, I'm pretty sure your kids will give this resort a 5 star thumbs up. There is a pool-side restaurant and a pizza and pasta restaurant on the other side of the pool. Both are good. If you are travelling with a family member who has a disability or limited mobility, there are only 2 accessible rooms, and they sell out very quickly. If you have someone that can walk with a walker, don't book the family room, it's too narrow to get into the bathroom. The superior rooms fit a walker, but there is no handle in the toilet. The tropical suite does have a handle in the toilet. While it isn't a fully accessible bathroom, you will manage if you have some mobility. The gardens are spectacular and the paths suitable for wheelchairs, walkers and prams. The wifi was marginal in several of the rooms. If you are needing to do work, I would check which rooms have best reception. The superior rooms do not have a desk, but the tropical suite does. Photos are of tropical suite.

（由 Google 翻译）这次体验非常棒，期待下次来凯恩斯度假时再次入住。唯一美中不足的是度假村的免费公共WiFi信号很差，不过可能是我连错了网络吧？除此之外，一切都很完美。泳池边的酒吧和餐厅很不错，忙碌一天后，我们总能在那里享用一杯美酒和一顿美味的晚餐。 （原文） We had a very good experience this time and look forward to coming back next time we have a holiday in Cairns. Only the resort's free public WiFi sucks, but I guess I was on the wrong network? Otherwise all fantastic. The pool side bar and restaurant is good. We can always count on that for a nice drink and delicious dinner after a busy day.

（由 Google 翻译）这是我们迄今为止住过的最好的房车公园。从设施到房间都非常干净。有很多事情可做，但我们没有足够的时间去体验所有事情，甚至没有时间探索凯恩斯本身。真希望我们能多住几天，我们已经计划再来，我们都太喜欢这里了。对这里评价再高也不为过！ （原文） By far the best caravan park we've stayed at. It's very clean from the facilities to the rooms itself. Plenty to do, we didn't have enough time to do everything plus fit in exploring Cairns itself. Wish we stayed longer, we're already planning to come back we all loved it that much. Cannot rate this place highly enough!

（由 Google 翻译）凯恩斯椰林度假村是个很棒的住宿地点，非常适合带孩子来，而且乐趣无穷。小木屋种类繁多，干净整洁，维护得也很好。凯恩斯团队总是面带微笑，热情周到，做事井井有条，并且竭尽所能地提供帮助。我们一家人在热带地区度过了一个非常愉快的假期。 （原文） Cairns Coconut Grove is a great place to stay, kid friendly & so much fun. The cabins provide many alternatives and are super clean & well maintained. The Cairns team have a ready smile, are caring, organised and go out of their way to help. We enjoy our break in the tropics with our family.

（由 Google 翻译）我们在这家度假公园的住宿体验非常棒。公园的布局让所有设施都触手可及，步行即可到达。他们的商店货品齐全，服务也很棒。我们大部分时间都在带两个滑梯的泳池里度过。孩子们玩得很开心。公园靠近A1公路，所以交通非常便利。 （原文） Our stay at this holiday park was really good. The layout of the park makes every amenity easily accessible and walkable. Their shop was very well stocked and the service was great too. We spent most of our time in the pool with the 2 slides. The kids had a blast. The park is located closed to the A1 so access is very easy and convenient.

（由 Google 翻译）在凯恩斯椰子酒店住得真是太棒了！设施一流，孩子们玩得也非常开心。全围栏的水上乐园尤其棒。我家有个北达科他州的孩子，觉得跑步很有趣，围栏也帮我们放松了心情。工作人员都很棒。特别要感谢安格斯！我的朋友，你真是个好人！ （原文） What a wonderful experience it was staying at Cairns Coconut. The facilities are amazing & there is so much to do to entertain little ones. The fully fenced waterpark is a standout. With a ND child who thinks it’s fun to do a runner, the fence helped us parent relax too. The staff are amazing. Special shout out to Angus! You my friend are a wonderful Human!

（由 Google 翻译）这里有很多活动可以让孩子们玩得不亦乐乎，家长们可以一起参与，也可以放松身心，享受冷热水疗。距离凯恩斯市中心不远，交通便利。设施维护良好，工作人员热情友好。和孩子们一起度过了美好的时光，无需任何理由，就是纯粹的快乐。绝对会再次光顾。 （原文） Lots of activities to keep kids busy and parents can join in or just chill and enjoy time out in hot or cold spa. Not too far off from Cairns City so hassle free commuting. Facilities well kept, serviced by friendly staff. Great time out with kids for no apparent reason but just fun. Definitely do again

（由 Google 翻译）我们的小木屋里蟑螂泛滥成灾，真是太可惜了。 除此之外，这里简直棒极了。 小木屋干净整洁，设施齐全，公园也很干净，泳池也很干净。总的来说，这里是孩子们的乐园。我们玩得很开心，但是每晚超过300美元的价格，理应有完善的虫害防治措施。 （原文） It's such a shame about the massive cockroach infestation in our cabin. Otherwise, it's an amazing place. The cabin was clean and well equipped, the park was tidy and the pools were clean. Overall, it's a kids' paradise. We had a really great time, but at more than $300/night proper pest management would be expected.

（由 Google 翻译）这是一个非常优质的露营地，设施齐全。 唯一的缺点是，所有精彩的活动都紧邻高速公路……这多少影响了露营地的宁静氛围。不过，游泳池距离高速公路较远，因此更加安静。这个露营地主要适合家庭入住。 （原文） Camping de très bonne qualité avec tout ce qu'il faut. Le seul point négatif c'est que toutes les activités, qui sont géniales, sont au bord de l'autoroute... Ce qui enlève un peu de son charme à l'endroit. La piscine quand à elle est plus éloignée et donc plus calme. Camping fait principalement pour les familles.

最低是一星评价，如果可以我一个星都不想给。除了酒店位置不错，其他都是槽点，房间又脏又旧，没有客房服务就意味着每天自己打扫房间倒垃圾，出来旅游还做这些真的很麻烦！还号称四星级酒店，连中国的二星标间赶不上，wifi还要花钱，住一个礼拜网费花了400快。还有前台办事马马虎虎，定三次出租车，错两次，但是最让我气愤的是那个中年日本前台，对我非常不友好，还没有帮我处理完手头事情就直接却服务另外一个日本客人，直接把我晾在一边，这年头还有这样的客服，真够了，看起来就tm的就喜欢服务日本人，种族歧视!要不是赶飞机来不及，我一定会直接去经理处投诉她！太粗鲁了！ everything is terrible except location. 4stars？ are you kidding me？ It is even worse than 2 stars hotel in China. no room service，no free wifi，but these are not worst. The worst experience is：A Japanese receptionist，seems like 40 yrs old，she is very rude！ She was helping me checking out and booking taxi when a Japanese customer walked in，and she turned over to sever him immediately without any notice，just left me hanging！ It is sooooooo rude and I have to doubt if she is racier.

我住过最糟糕的酒店，没有被子，只有一层毯子。酒店没有room service，意味着毛巾都要自己去前台要。wifi要收费，很不合理。

酒店一般，设备一般，有带厨房的房间，位置不错，海景的话，8楼以上值得一去

地理位置方便

很干净

童年的回忆

（由 Google 翻译）绝佳位置 我们最近入住凯恩斯曼特拉三部曲酒店 (Mantra Trilogy Cairns)，体验非常棒。坦白说，之前读到一些负面评价后我们还有些担心，但实际入住体验远超预期。我们一定会再次预订这家酒店。 这家酒店最大的亮点无疑是其无与伦比的地理位置。酒店坐落于滨海大道 (Esplanade) 旁，步行即可轻松抵达凯恩斯市几乎所有地方。更棒的是，酒店还提供绝佳的免费停车位，毗邻众多一流餐厅，让您外出就餐无比便捷。 房间干净整洁，为探索周边地区提供了舒适且维护良好的住宿环境。我们享受到的服务也很棒，办理入住的是卢克 (Luke)，他非常出色。其他员工在我们入住期间也热情友好，乐于助人。 需要说明的是：这并非一家五星级酒店，因此如果您追求的是奢华高端的住宿体验，这里可能并不适合您。然而，就这个价位而言，性价比绝对超乎想象。 虽然有些地方需要改进，但瑕不掩瑜。浴室略显陈旧，墙面油漆剥落，需要重新粉刷一下；我们房间的淋浴房玻璃也确实该换了。健身房设施简陋且面积不大，虽然功能齐全，但如果能添置一些自由重量器械就更好了。 总而言之，Mantra Trilogy 地理位置优越，提供干净整洁的住宿环境和优质的服务，价格也十分诱人。强烈推荐给注重地理位置和性价比的旅行者。 （原文） Unbeatable Location ​ We recently stayed at Mantra Trilogy Cairns and were absolutely delighted with our experience. Frankly, we had been slightly concerned after reading a few negative reviews, but our stay was far and away better than we anticipated. We will 100% be booking here again. ​The standout feature of this location is, without a doubt, the unbeatable location. Situated right on the Esplanade, you are within easy walking distance of virtually everywhere in Cairns City. Better still, the hotel offers the best free parking right next to all the great restaurants, making dining out incredibly convenient. ​The rooms were clean and tidy, providing a comfortable and well-maintained base for exploring the area. The service we received was great i think it was luke who checked us in he was GREAT.—other staff were helpful and friendly throughout our stay. ​It's important to set expectations: this is not a five-star hotel, so if luxury high-end accommodation is what you're after, this isn't the place. However, for the price tag, the value you receive is absolutely fantastic. ​The few areas that could use attention are minor but noticeable. The bathrooms are a little tired and could benefit from a fresh lick of paint as its falling off the roof, and the shower glass in our room was certainly due for replacement. The gym is basic and small; while functional, it would be greatly improved by adding some free weights. ​ Overall, Mantra Trilogy offers excellent, clean accommodation in a perfect location with great service, all at a brilliant price point. Highly recommended for travelers focused on location and value.

（由 Google 翻译）酒店设计精美，复古气息浓郁，但每个人都很忙，人手似乎不足。 早餐是这次住宿的亮点。 酒店内有很多餐厅，但木板路上的选择也很多。 房间空间狭小，行李存放空间不足，电视操作复杂，而且由于酒店房门无法上锁，酒店的绿色服务也受到了影响。 木板路上有很多很棒的当地居民，附近有很多餐厅，为酒店增添了便利设施。 我们喜欢酒店内停车无需通行证，所以不得不麻烦前台。 （原文） The hotel is well designed with that Retro feel and everyone is too busy and looks under staffed. The breakfast was the highlight of the stay. Lots of restaurant in house , but so many choices on the boardwalk. The rooms are tight and not enough storage for luggage, the TV was too complicated too operate and the green service detracted from the hotel with the hotel room door not locking. Amazing local on the boardwalk and lots of restaurants close by to add to the amenities. We like the on site parking no pass so we had to trouble the front desk.

（由 Google 翻译）地理位置优越，可欣赏滨海大道的美景。步行即可到达餐厅和其他商店。Boardwalk Social 氛围轻松惬意。我爱现场音乐。二楼的“威士忌与葡萄酒”露台视野开阔，氛围轻松惬意，适合单人、情侣或团体聚会。Crystalbrook Flynn 是一栋令人惊叹的建筑，提供可供出租的企业会议室、健身房和水疗室。我们的房间干净整洁，工作人员每天都会提供干净的毛巾。我们特别喜欢免费的 Tea Drop 品牌精选茶饮。绝对美味！ （原文） Perfect location with views of the Esplanade. Close walking distance to Restaurants and other shops. The Boardwalk Social has a nice relaxing vibe. Love the live music. Whiskey & Wine deck on floor 2 offers great views, relaxing atmosphere for solo, couples or groups. Crystalbrook Flynn is a stunning building which offers corporate meeting rooms for rent, gym and spar rooms. Our room was clean and staff presented daily to service the rooms with fresh towels. We especially enjoyed the complimentary Tea Drop brand Tea selection. Absolutely delicious!

Terrible experience! Our room key didn’t work, and instead of helping us, the staff blamed us for not being able to open the door. One of them even educated us, saying we just weren’t using enough force but we tried really, really hard and it still wouldn’t open! The attitude was unbelievably rude 房卡根本打不开门，工作人员不仅不帮忙，还反过来怪我们不会开门。甚至还教育我们说是我们用力不够，但我们已经非常非常用力了还是打不开！态度超级差，完全不像一家酒店该有的服务。并且非常潮湿…很一般。

（由 Google 翻译）第一个分配的房间是错误的；我们预订了大床房，但被安排到了双床房。房间里有一股奇怪的空调味。我们向前台申请换成无异味的大床房后，不得不等待经理的批准，因为他当时正忙着接待其他客人。我们等了20分钟。男经理态度很差，在整个过程中根本没有和我沟通，甚至没有指出我分配了错误的房型。 新的房间在另一栋楼里，需要乘电梯。当我询问如何前往新房间时，经理显得非常不耐烦，肢体语言表明他听不懂我的问题，这与他对待我之前的另一位客人的态度形成了鲜明对比。 新的房间仍然有很重的异味，窗户无法打开，而且非常潮湿。入住期间，浴巾从未更换，一直潮湿，无法晾干。甚至酒店的衣架都是纸做的；海滩玩了一天，湿泳衣晾在衣架上，结果衣架软了，根本没法用。 总而言之，我强烈不推荐这家酒店。我宁愿多花点钱住一家信誉良好的老牌酒店。 （原文） The first room assigned was incorrect; we booked a king bed room but were given a twin bed room. The room had a strange air conditioning smell. After requesting a change to an odor-free king bed room at the front desk, we had to wait for the manager’s approval, who was busy attending to other client. We waited 20 minutes. The male manager had a poor attitude and didn’t communicate with me at all through the process, not even addressing the mistake of assigning the wrong room type. The new room was in a different building, requiring an elevator transfer. When I asked how to get to the new room, the manager appeared extremely impatient, with body language suggesting he couldn’t understand my question, a stark contrast to how he treated the other client before me. The new room still had a strong smell, the windows couldn’t be opened, and it was very humid. During the stay, the bath towels were never replaced and remained damp as they couldn’t dry. Even the hotel’s hangers were made of paper; after hanging wet swimsuits from a day at the beach, the hangers became soft and unusable. Overall, I strongly do not recommend this hotel. I’d rather spend a bit more to stay at an established, reputable hotel.

（由 Google 翻译）工作人员很友好。 房间装饰还可以，但没什么特别的。房间很小，看起来/感觉像游轮房间。 我面朝大海，夜景很美。 我唯一的问题是室内空调声音太大。我戴着耳塞，但仍然能听到。 关掉空调是不可能的，因为房间会升温太快。 空调的噪音完全无法接受。 我睡不着。 第二天早上我非常失望地退房了。浪费时间和金钱。 阅读其他评论后，很快发现这是一个持续存在的问题，很多客人都遇到过，而且管理层也知道这个问题。 如果我看了评论（是我的错），我绝对会选择其他酒店。 还有一点需要注意的是，入口处有很多楼梯，如果你带着行李，会很困难，因为没有行李员帮忙。 这不是一家五星级酒店。我走遍了世界各地，这家酒店最多也就三星半。 （原文） The staff were nice. The decor of the rooms is okay but was nothing special. The rooms are very small and look/feel like a Cruise Ship room. I faced the ocean and the night time view was nice. My only problem was how LOUD the internal air conditioner was. I had ear plugs in and still could hear it. Turning it off was not an option because the room would heat up too quickly. The noise of the air conditioner was totally and completely unacceptable. I couldn’t sleep. I checked out the next morning VERY disappointed. A waste of time and money. Upon reading other reviews, it quickly became evident that this is an ongoing problem, experienced by many guests AND is an issue KNOWN to MANAGEMENT. Had I checked the reviews (my fault), I would’ve absolutely chosen a different hotel. It’s also important to note that the entrance contains a number of stairs and if you have luggage, it will be difficult as there is no Porter to help. This is NOT a 5 star hotel. I’ve travelled the world, this hotel, at best, is a 3.5 star.

（由 Google 翻译）我最近有幸在broadwalk social餐厅用餐，不得不说，我们的服务员Tika极大地提升了用餐体验。从我们入座的那一刻起，她就以温暖的微笑和真诚的热情迎接我们，让我们感觉宾至如归。 Tika服务周到，但又不打扰我们，总是会询问我们是否吃饱。她对菜单的了解令人印象深刻，并给出了非常符合我们口味的推荐。我们点的每道菜不仅美味可口，而且摆盘精美，这部分要归功于她独到的建议。 真正令人印象深刻的是Tika友善的举止和营造热情氛围的能力。她不厌其烦地与顾客交谈，让用餐体验变得亲切而难忘。显然，她对自己的工作感到自豪，并真心实意地关心顾客。 总而言之，我们在broadwalk social餐厅度过了一个愉快的夜晚，Tina在其中发挥了重要作用。我强烈推荐这家餐厅，尤其是如果你有机会体验Tika的服务。她真是个难得的宝贝！ （原文） I recently had the pleasure of dining at broadwalk social and I must say, the experience was greatly enhanced by our server, Tika. From the moment we were seated, she greeted us with a warm smile and genuine enthusiasm that made us feel right at home. Tika was attentive without being intrusive, always checking in to ensure we had everything we needed. Her knowledge of the menu was impressive, and she made excellent recommendations that perfectly suited our tastes. Each dish we ordered was not only delicious but beautifully presented, thanks in part to her insightful suggestions. What truly stood out was Tika’s friendly demeanor and her ability to create a welcoming atmosphere. She took the time to engage in conversation, making the dining experience feel personal and memorable. It’s clear that she takes pride in her work and genuinely cares about her customers. Overall, our evening at broadwalk social was delightful, and Tina played a significant role in that. I highly recommend this restaurant, especially if you have the chance to be served by Tika. She is a true gem!

（由 Google 翻译）我是本地人，决定来这里吃早餐，结果非常惊喜。 我一进门就受到了热情友好的接待，她脸上带着自然的笑容，我记得她好像叫杰西。 食物很热，我享用了一顿丰盛的早餐，配料齐全。 咖啡也很棒，服务员热情周到，真诚友好。 干杯！ （原文） I am a local and decided to have breakfast, I was pleasantly surprised. As soon as In walked in I was greeted With a warm natural smile, I think her name was Jess. Food was hot and I had a nice breakfast with all the trimmings. Coffee was amazing staff were on point and were nice and genuine. Cheers

（由 Google 翻译）我在澳大利亚旅行时，非常喜欢入住 Crystalbrook Collection 酒店。我之前住过 Vincent、Flynn 和 Bailey 酒店。这次是我第四次入住 Crystalbrook Bailey 酒店，它的表现远远超出了我之前对它的预期。这家酒店在凯恩斯其他酒店中脱颖而出，在于它对细节的关注——灯光、艺术品、专业周到的员工，甚至当你走进大堂时，还能闻到一股独特的香味。一切都完美无瑕。能够调节房间的灯光，控制空调，享受舒适的床和宽敞的淋浴，在一天的外出探险之后，这一切都变得与众不同。咖啡机、咖啡包和 Tea Drop 茶是另一个免费提供的亮点。住在这里，我真的有“家”的感觉。泳池和酒吧区很棒，提供美味的特饮和轻松的氛围。房间非常干净，走廊、大堂和其他公共区域每天都保持高标准维护。员工非常棒。10/10 - 入住凯恩斯时请务必预订！ （原文） I absolutely LOVE staying at Crystalbrook collection when travelling Australia. I’ve stayed at Vincent, Flynn and Bailey. This trip was my fourth time staying at Crystalbrook Bailey and it exceeded my expectations based on previous trips. What sets this hotel apart from others in Cairns is the attention to detail - the lighting, art, the professional and attentive staff, there is even a signature smell as you walk into the foyer. Everything is pristine. Being able to adjust the lighting in the room, have control over the AC and enjoy the gorgeous comfortable beds and large shower makes all the difference after a day out and about adventuring. Coffee machine, pods and Tea Drop teas are another complimentary highlight. I truly feel at ‘home’ when I stay here. Pool and bar area are great, with good drink specials and a relaxed atmosphere. Rooms are SO CLEAN and hallways, lobby and other share areas are maintained to a high standard daily. Staff are wonderful. 10/10 - make sure you book when staying in Cairns!

（由 Google 翻译）我在水晶书店的体验非常愉快。工作人员非常友好热情。一切都非常干净整洁。我喜欢酒店的床和房间本身。酒店位置也非常中心，去很多地方都很方便。楼下的自助早餐还行，我还没去过酒店里的餐厅。 我希望可以改进的地方是入住和熟悉房间的实际体验。酒店没有提供任何信息手册或宣传册，告知入住酒店时应该了解的常规事项，例如无线网络、自助早餐时间、客房服务等等。 此外，房间空调只能调到21摄氏度。我觉得这个温度对我来说太热了，晚上睡不着觉。 总的来说，我对这次体验非常满意，可能会再来。 （原文） I enjoyed my experience at the crystal book. The staff were very nice and welcoming. Everything was very clean and well presented. I love the beds and the room themselves. Location is also very central which makes it easy to get to a lot of things. The buffet breakfast off of downstairs is okay and I have not tried the restaurant that's nestled in the hotel. Anything that I wish was a little bit more improved was the actual experience of checking in and getting acustomed to your room. There was no information booklet or pamphlet telling you about the normal things you would expect when checking into a hotel such as wifi, buffet breakfast times, room service etc. Also the rooms AC only went down to 21°C. Which I think was way too hot for myself and it made it hard to sleep at night. Overall though very happy with the experience and would probably come back again

（由 Google 翻译）我上周入住了这家酒店，简直太喜欢了！员工非常友善热情。房间干净、简洁又舒适。我之前出差了很久，又去潜水，非常疲惫。这家酒店让我好好休息了一番。酒店位置优越，去哪儿都很方便。强烈推荐所有来这座城市的游客入住Crystalbrook Bailey酒店！ （原文） I stayed at the hotel last week and I absolutely loved it! The staff were incredibly nice and welcoming. The room was clean, simple and cosy. I was tired from a long work trip and then a diving trip. It was perfect to get some good rest. It’s well located to reach pretty anywhere I needed to go. I would highly recommend Crystalbrook Bailey for anyone visiting the city!

（由 Google 翻译）我们于2025年10月在这里住了4晚。房间很干净，地理位置也很好。泳池面积有限，但可以快速游一会儿，我们很容易就能找到一张床躺下。在我看来，这更像是一家商务酒店，因为其他酒店有更大的休闲区等等。早餐不太好，我们要求退款，并获得了退款。早餐至少应该提供一杯热咖啡。总的来说，住宿体验不错，但我认为对于度假的人来说，还有更好的选择。床很舒服。 （原文） We stayed here for 4 nights in October 2025. The room was clean and the location is very good. The pool area is quite limited but okay for a quick dip, we had no problems getting a bed to lie on. It is more of a business stay hotel in my view as there are other hotels with bigger leisure areas etc. The breakfast was not good and we asked for a refund which we got. Hot coffee should be served as a minimum at breakfast. Overall a good stay but there are better options for those on holiday in my view. The bed was comfortable.

（由 Google 翻译）我在凯恩斯旅行期间在这里住了三晚。 我之前在凯恩斯住过几家酒店，但这家绝对是最好的。 房间宽敞干净，淋浴水压和温度控制都很好，所有便利设施一应俱全。 空调运行良好，我可以根据自己的喜好调节温度。 冰箱里提供矿泉水和牛奶，还有咖啡机和茶。 矿泉水采用环保玻璃瓶装，甚至连衣架都不含塑料。 甚至连房间钥匙都是用木屑制成的。 酒店员工（尤其是男员工）非常友好热情。 他们递给我一份详细的酒店指南（提供多种语言版本），让我在入住期间感到安心。 酒店位置便利，附近有各种设施，我可以享受丰富的餐饮和活动。 我一定会再次入住这里。 我们一大早就到达了凯恩斯机场，比酒店的入住时间（下午 2:00）要早，所以他们能帮我们存放行李，这很有帮助。 （原文） ケアンズ旅行の際に3泊しました。 以前 他のケアンズ市内ホテルにいくつか泊まったことがありますが、群を抜いてこちらは良いホテルでした。 客室内は広々として清潔で、シャワーの水圧や温度調節も整っており、アメニティなども揃っています。 エアコンもしっかり効いていて温度調節も自分の好みに変える事ができました。 冷蔵庫内にはミネラルウォーターやミルクが用意されていて、コーヒーマシンや紅茶なども完備されていました。 ミネラルウォーターは環境に配慮されたガラスボトルに入っており、洋服のハンガーなどプラスチック不使用の物で揃えています。 ルームキーも木材チップでした。 ホテルスタッフ(特に男性スタッフ)は親切で丁寧な対応です。 細やかなホテルに関する説明書(各国の言語で用意されている)を手渡してくれたので、不安なく過ごせました。 ホテル近辺に様々な施設があり便利な場所なので、食事もアクティビティも十分楽しめます。 またこちらに宿泊したいと感じました。 ケアンズ空港到着が早朝で、ホテルのチェックイン時間(14:00)より早く着いたのですが、荷物を預かってくれて助かりました。

（由 Google 翻译）为了庆祝蜜月，我们预订了这家酒店。最后订了一间可以俯瞰城市的角落房。床单有些问题，第一套床单上沾了一些泥，我们举报了，问题解决了，但第二套床单上沾了血迹（怀疑是客房服务人员手被割伤了）。不过工作人员很快就修好了，所以问题不大。 早餐很美味，酒店在市区位置也很棒。前台团队也很乐意提供建议，并提供沙滩巾/遮阳伞。 （原文） Booked this hotel to celebrate our honeymoon. Ended up with a corner room looking out to the city. There were some issues with the bed sheets, first set had some mud on them so we flagged, this was rectified but the second set had blood on them (suspect somebody in housekeeping had a cut on their hand). The team were quick to fix however so not a big issue. Breakfast was tasty and the hotel is in a great location within the city. The reception team were also happy to help with recommendations and beach towels/umbrellas.

（由 Google 翻译）房间很棒，但酒店内的墨西哥餐厅却降低了档次。我们在这里度过了美好的时光，酒店房间绝对是五星级的。房间宽敞，床很舒服，电视很棒，还有流媒体功能。缺点是酒店内的墨西哥餐厅简直是一场灾难。油腻的桌子、冷冰冰的食物，以及缺乏专业态度的服务。地理位置优越，靠近所有地方。非常感谢 （原文） Amazing room but mexican restaurant inhouse lowers the grade. We had a wonderful time here and the hotel room is absolutely 5 stars. Spacious, great beds, excellent TV with streaming opportunity. Downside was the mexican restaurant inhouse that was a disaster. Greasy tables, cold food and a service that lacks professional attitude. Perfect location close to everything. Many thanks

酒店靠近机场，双号房无敌海景，整体的硬件设施非常好！由于航班取消，被航空公司安排在这里……下面说为什么给两星！首先，航空公司安排房间没得挑，虽然无敌海景房我很满意，但是进到房间后感觉有很大的烟味，夹杂着淡淡的大麻(Cannabis)味道，我对这个味道过敏头晕啊！就一直开着凉台门，以至于我到机场被检查了一个够，所有行李包都被打开了，还好我的大件行李没有放进这个房间里来……第二，酒店的餐确实也不怎么样！虽然我是华人，但是我不调餐，只是美味可口就好！沙拉、意面、冰激凌、面包、咖啡还是很好的，可是您这里我爱吃的螃蟹🦀️被煮得吃起来像木屑……虾🦐像就是木屑压紧了……素菜过于的熟啦……简直是浪费美食啊！

这个靠近海边的较好的宾馆，设施齐全，内设餐饮场所，在房间的凉台上可观赏美丽的海景，有较大的停车场。是不错的入住场所。

老式五星酒店，地段不错，风景极佳，看日出和夜景都超赞！

（由 Google 翻译）我们是夫妻，但被安排在12楼的家庭房，可以俯瞰群山。房间非常宽敞干净，虽然有些老旧，但装修得很漂亮。地毯是我在酒店里见过最好的。床很舒服，也很干净。有很多长凳和橱柜空间，但没有抽屉。电梯很快。我们和楼顶的工人发生了冲突，前台对此毫不知情。虽然我们睡不好，但经理最终还是做出了善意的妥协，我们很满意。游泳池很有趣，大小也合适。我们等到太阳被挡住，虽然水不是很冷，但肯定也不热。 （原文） We were a couple, but we’re given a family room on the 12th floor looking over the mountains. It was very spacious and clean even though some signs of being old existed it had been renovated nicely. The carpet was the best I’ve seen in a hotel for awhile. The bed was very comfortable and clean. There was plenty of bench and cupboard space but not drawers. Lifts were very quick. We had a debacle with workers on the roof that reception weren’t aware of. In the end although we lost sleep, the manager came to her goodwill compromise and we were happy. The pool was interesting and reasonable size. We waited for the sun to be blocked and although the water wasn’t really cold it certainly wasn’t warm.

（由 Google 翻译）服务非常棒，尤其是早晚值班的女士们，热情周到。我们选择这里作为我们迟来的蜜月旅行，也是为了我丈夫在抗癌期间的假期。房间和景色都不错，唯一不足的是没有餐盘、餐具和微波炉。 食物非常美味，尤其是鱿鱼圈。走到镇中心有点远，对我丈夫来说有点吃力，但总的来说，住在这里感觉很不错。 （原文） The service was fantastic especially the ladies in the morning and at night very welcoming, we went for our late honeymoon and holiday for my husband fighting cancer. The room and view was good only thing was no plates or cutlery or microwave to heat anything. The food was so good especially the calamari. It's a fair walk to town and it was a bit hard for my husband, but I would say it is nice staying there.

（由 Google 翻译）12楼的海景房很不错，但是阳台上没有椅子，晚上没法坐在外面。 早餐和房间都还行，咖啡可以更好一些。除了瓜类之外，几乎所有水果都是罐头的。泳池和日光浴躺椅都很干净。 酒店位置离泻湖等地方有点远。 （原文） Zimmer 12. OG mit Meerblick sehr schön, aber keine Stühle auf den Balkonen, um abends draußen zu sitzen. Frühstück und Raum hält sich in Grenzen, Kaffee könnte besser sein. Fast das ganze Obst war aus Dosen ausser den Melonen. Pool und Liegen sind schön und sauber. Lage doch etwas weit von der Lagune etc.

（由 Google 翻译）和两个孩子一起住了7晚。房间非常宽敞，海景和山景一览无余。房间只提供水壶，希望能有微波炉和餐具。浴室很大，淋浴间上方有浴缸，很适合孩子们。泳池很棒，虽然孩子们觉得有点冷。位置稍微偏僻，但离海滨大道和泻湖只有几步之遥。有一天晚上订了客房服务，儿童餐包含冰淇淋和水果盒，我们吃了美味的披萨。自助早餐很棒，有炒鸡蛋、培根、豆子、番茄蘑菇、薯饼、一些糕点、新鲜水果和酸奶。咖啡需要额外付费（只有速溶咖啡机是免费的）——我们还会再来这里住。 （原文） Stayed for 7nights with two kids. Great spacious rooms, excellent view of the ocean and hills. Would have liked a microwave and some cutlery though, as only a kettle is provided. Bathroom was large and had a bath over the shower which was great for the kids. Pool area was great, although kids found it a bit cold. Location is slightly out of the way but only a short walk from the esplanade and the lagoon. Had room service one night, kids meal came with ice cream and a fruit box, we had pizza which was delicious. Buffet breakfast was good, scrambled eggs, bacon, beans, tomato & mushrooms, hash browns few pastries and fresh fruit and yogurt. Coffee was extra (only a instant coffee machine was free) - we would stay here again.

這間酒店地点適中，对面有賭場，附近有名店。服務質素算是不錯，房間面積算大，三人房亦有充足空間，清潔，設備亦算齐全，空調夠凍，畧嫌房間燈光不足，浴室没有抽氣設備。特別一提是welcome drink及用膳之bushfire之餐廳很好！

酒店床铺很小，毛毯很旧很脏，隔音很差。

（由 Google 翻译）帮自己个忙，别住这里了。这个价格，你绝对可以住得更好。服务简直令人震惊——我把贵重物品扔在地上，结果他们居然让我“放松一下”。作为一名独自旅行的女性，我感觉一点都不安全。阳台紧挨着，毫无隐私可言——你能看到、听到隔壁房间的一切动静。这绝对是我凯恩斯商务旅行中最糟糕的经历。 （原文） Do yourself a favour and don’t stay here. For this price, you can definitely do better. The service was shocking — I had valuable items left on the floor and was basically told to ‘relax.’ As a solo female traveller, I didn’t feel safe at all. The balconies are side-by-side with no privacy — you can see and hear everything from your neighbours. Hands down the worst experience of my business trip to Cairns.

（由 Google 翻译）酒店附近有很多纪念品商店和餐厅，地理位置优越。房间宽敞干净，宠物也很舒适。 虽然没有牙刷套装，但其他大部分用品都齐全。 自助早餐种类丰富，味道鲜美。 （原文） ホテルの周りにお土産屋さん、レストランも近くにたくさんあって立地条件とても良かったです。部屋もとても広く綺麗でペットの寝心地もよかったです。 アメニティは歯ブラシセットはありません。 それ以外は大体あります。 朝食もブッフェですが種類もあり美味しかったです。

地理位置非常好，便捷 酒店的地毯有异味，咖喱味，卫生间的洗手盆下水口太旧了，划伤了我的手

（由 Google 翻译）服务有待改进。床铺只是简单地铺平床单，吸尘器只在客人换房时使用，浴室毛巾更换后也只是敷衍了事。房间宽敞，我们很幸运地住到了一间安静的房间，但有些朋友的房间正好在排气扇上方，噪音极大，而且他们的房间也没有打扫。早餐还不错。酒店位置很好。 （原文） El servicio se puede mejorar, las habitaciones se hacen las camas estirando las sábanas sin más, la aspiradora se pasará cuando cambian los huéspedes y el baño cambian las toallas y limpian un poco por encima, la habitación es amplia, nosotros tuvimos suerte y no era ruidosa, pero a unas amigas les ha tocado encima de extractor, con muchísimo ruido y no se la han cambiado, el desayuno no estaba mal. Muy buena ubicación.

（由 Google 翻译）不容错过。 网站上的照片与实际情况不符。房间又旧又脏，而且无人照管。 我们到达时，被安排到一间可以俯瞰停车场的房间（停车场噪音很大），厨房的抽油烟机正对着阳台，从早上6点到晚上10点发出喷气发动机般的噪音。 此外，床单也很脏…… 停车场总是爆满，你得绕好几圈才能找到车位。 如果你想休息，千万别来这里！！！ （原文） Para no volver. Las fotos de la web NO reflejan la realidad. Las habitaciones estan antiguas, sucias y dejadas. Cuando llegamos nos dieron una habitacion con vistas al parking (con su ruido) y dónde también hay el extractor de la cocina orientado hacia los balcones de las habitaciones que hace ruido cual reactor de las 6 de la mañana hasta las 22 de la noche. Aparte las sabanas estaban sucias… El parking siempre está lleno y tienes que buscarte la vida dando vueltas infinitas para encontrar un hueco. Si quieres descansar, evita este lugar!!!

（由 Google 翻译）旅舍本身干净舒适，配有空调房间，氛围轻松惬意。工作人员总是热情友好，乐于助人。 最棒的福利之一是免费的市区班车，方便出行，无需担心交通问题。另一个优点是全天候24小时接待，方便随时寻求帮助，即使在深夜也能咨询问题。 旅舍还设有酒吧，每晚都会举办不同的活动，此外还有游泳池和排球场。 这是一次美好的体验，我一定会再来的！ （原文） The hostel itself was clean and comfortable, with air-conditioned rooms and a relaxed atmosphere. The staff were always super friendly and helpful. One of the best perks was the free city shuttle,it made it easy to get around town without worrying about transportation. Another big plus was the 24/7 reception. It was really helpful for getting assistance at any time or asking questions late at night. They also have a bar with different events every night, a swimming pool and a volleyball court. It was a beautiful experience,I’d definitely come back!

（由 Google 翻译）凯恩斯很棒的旅舍。设施定期清洁，工作人员总是热情友好，乐于助人。凉爽的空间，适合放松身心。旅舍里有游泳池，真是太棒了。我在这里遇到了很棒的人。他们提供前往市中心的免费班车服务，还可以租吉他！ （原文） Great hostel where to stay in Cairns. Facilities are constantly cleaned, staff members are always friendly and helpful. Cool spaces where to chill out and relax. It’s amazing to have a pool in the hostel. I met amazing people here. They provide a free shuttle bus service to the city center and it’s also possible to rent guitars!

（由 Google 翻译）英文版： 这家旅馆很不错，提供很多活动。但是，厨房和冰箱对于旅馆里的人来说太小了。食物盗窃也经常发生。 另一个主要缺点是：工作人员会不经提醒就动我们的个人物品，然后把它们拿出来晾在外面。结果就是我们的衣服丢了，因为如果24小时后没人收，它们就会被放进“免费物品”区。结果，我们有时会看到第二天有人穿着我们的衣服……而且显然，我们无法证明这些衣服是前一天穿过的。 我们不能随意控制空调，否则会被罚款200美元，而且由于空调24小时不间断运行，我们也不能开窗。 这家旅馆离市中心很远（步行40分钟），但每30分钟就有一班班车。 不过，这里有一家酒吧，提供优质的食物和非常实惠的价格。 英文版： 这家旅馆环境不错，提供丰富的活动。但是，考虑到入住人数，厨房和冰箱都太小了。食物失窃事件也时有发生。 另一个主要缺点是，工作人员会擅自动走我们的个人物品，然后把它们挂在外面，却不告诉我们。结果，有些衣服不见了——24小时后，如果你还没去取，它们就会被放在“免费物品”区。有时第二天你会看到别人穿着你的衣服……当然，你也没办法证明它们是前一天穿过的。 我们不能随意控制空调，否则可能会被罚款200美元，而且空调24小时不间断运行，我们也不能开窗。 这家旅馆离市中心很远（步行约40分钟）；不过，每30分钟就有一班班车。 不过，旅馆里有一家酒吧，提供价格实惠的优质美食。 （原文） Version Française : Auberge agréable, avec beaucoup d'activités proposées. Cependant, la cuisine est trop petite, tout comme les frigo, par rapport au nombre de personnes dans l'auberge. Il y a également beaucoup de vols de nourriture. Autre gros point faible : le personnel touche à nos affaires personnelles et les sort pour les étendre dehors sans nous prévenir. On se retrouve alors avec des vêtements perdus, car au bout de 24 heures, s'ils ne sont pas récupérés, ils partent dans le « free stuff ». Résultat : on voit parfois des gens porter nos vêtements le lendemain... et évidemment, il est impossible de prouver qu'ils étaient à nous la veille. Nous pouvons pas géré la Clim comme nous le voulons sous peine d’avoir 200$ d’amende et également nous pouvons pas ouvrir les fenêtres vu que la Clim tourne 24h/24h L’auberge est loin du centre ville (40 minutes à pied) cependant une navette est à disposition toutes les 30 minutes. Cependant un bar est à votre disposition avec de la nourriture qualitatif et des prix largement abordable. Version Anglaise : Pleasant hostel with plenty of activities offered. However, the kitchen is too small, as is the fridge, considering the number of people staying there. There’s also a lot of food theft. Another major downside is that the staff touch our personal belongings and hang them outside without telling us. As a result, some clothes go missing — after 24 hours, if you haven’t collected them, they end up in the “free stuff” area. You sometimes see other people wearing your clothes the next day… and of course, there’s no way to prove they were yours the day before. We can’t control the air conditioning as we want, under the risk of a $200 fine, and we also can’t open the windows since the AC runs 24/7. The hostel is far from the city center (about a 40-minute walk); however, a shuttle is available every 30 minutes. However, there is a bar available that offers good-quality food at very affordable prices.

（由 Google 翻译）第一印象非常好，特别感谢我们可爱的接待员卡门！房间干净整洁，床也很舒服。酒店提供免费班车进城，还可以免费借用自行车——是不是很棒？强烈推荐给喜欢结识新朋友的人。我绝对会推荐这里 :) （原文） Toller erster Eindruck, ganz besonders wegen Carmen, unserer herzlichen Rezeptionistin! Das Zimmer war sauber und das Bett sehr bequem. Ein gratis Shuttle fährt in die Stadt und man kann kostenlos Fahrräder ausleihen -wie cool? Für alle empfehlenswert, die gerne mit anderen Leuten in Kontakt kommen. Ich kann es weiterempfehlen :)

（由 Google 翻译）我们非常喜欢在凯恩斯夏日小屋的住宿体验！从我们抵达的那一刻起，工作人员就让我们感到宾至如归，并竭尽所能地帮助我们解决任何问题。这里氛围超级友好轻松，是结识新朋友、感受凯恩斯热带风情的理想之地。 房间和设施干净、舒适且维护良好，公共区域也充满了活力。我们尤其喜欢泳池区和宽敞的户外空间，让整个旅舍宛如一片绿洲。旅舍还提供精彩的活动和实用的建议，帮助我们探索这座城市及其周边自然风光。 总而言之，凯恩斯夏日小屋在各个方面都超出了我们的预期。我们一定会再次入住，并强烈推荐给所有来凯恩斯的游客！ （原文） We absolutely loved our stay at Summer House Cairns! From the moment we arrived, the staff made us feel incredibly welcome and went out of their way to help with anything needed. The atmosphere is super friendly and relaxed, the perfect place to meet new people and enjoy the tropical vibe of Cairns. The rooms and facilities were clean, comfortable, and well-maintained, and the common areas had a great social energy. We especially enjoyed the pool area and the spacious outdoor spaces, which made the whole place feel like a little oasis. The hostel also offers great activities and helpful tips for exploring the city and the surrounding nature. Overall, Summer House Cairns exceeded our expectations in every way. We would definitely stay here again and highly recommend it to anyone visiting Cairns!

（由 Google 翻译）这是我住过的最好的青年旅舍之一。管理得井井有条，前台总有人可以提供帮助。他们提供免费自行车，还有免费的班车每半小时一班，可以带你去市中心。一切都非常干净宽敞。有很多公共空间，包括室内和室外。他们还提供丰富的免费活动，比如瑜伽课，以及酒吧每晚的游戏。我在这里遇到了很多友善的人。希望很快能再来！谢谢！⚘️✨️ （原文） This is one of the best hostel I stayed in. It is really well organised. There is always someone at the reception to help you. They have free bycicles, and free van to take you to the centre every half an hour. Everything is really clean and spacious. There s a lot of common spaces, outdoors and indoors. And they offer plenty of free activities, like yoga classes, games everynight at the bar. I met really nice people here. Hopefully be back soon! Thank you! ⚘️✨️

（由 Google 翻译）我在凯恩斯夏日小屋度过了一段美好的时光。这里环境宜人，维护良好，整体氛围轻松惬意。无论你是想好好休息还是结识新朋友，都能很快融入其中。 我特别要感谢Alejandra、Irma、Carolina、Adil、Justine和Franceska在我入住期间的热情接待和帮助。她们的友善和乐于助人让我倍感温暖。 我强烈推荐这家旅舍。 （原文） J’ai passé un très bon séjour au Summer House Cairns. L’endroit est agréable, bien entretenu et l’ambiance générale est vraiment détendue. C’est un hostel où on se sent vite à l’aise, que ce soit pour se reposer ou rencontrer du monde. Je tiens à remercier particulièrement Alejandra, Irma, Carolina, Adil, Justine et Franceska pour leur accueil et leur aide pendant mon séjour. Leur gentillesse et leur disponibilité ont vraiment fait la différence. Un endroit que je recommande sans hésiter.

（由 Google 翻译）我们在一楼的海滨客房住了五晚。景色优美，一居室公寓很棒，一尘不染，应有尽有。地理位置优越，附近有一些很棒的酒吧和餐厅，步行即可享用晚餐。我每天早上都很喜欢做瑜伽，还体验了两次水疗服务，享受到了一流的服务。总而言之，这是一次美好的旅行，阿拉曼达酒店的工作人员都非常乐于助人。 （原文） We stayed in a Beach Front room on the first floor for 5 nights. Amazing view, great 1 bed apartment, spotlessly clean and had everything you could need. Great location and some lovely bars and restaurants that you can walk to for dinner. I loved the Yoga every morning and used the Spa services twice and had top class service. All in all a wonderful trip and the staff at the Alamanda were all very helpful

（由 Google 翻译）在阿拉曼达棕榈湾酒店住了十晚，每一刻都感觉很美好。照片无法展现它的真正魅力，但地理位置绝佳。酒店包含的海滩瑜伽是一大福利，泳池设施也非常舒适。唯一的问题是房间有点脏，不过我们向工作人员反映后，他们很快就处理好了，工作人员都非常热情友好。 （原文） Stayed at the Alamanda Palm Cove for 10 nights and loved every minute. The photos do not do it justice, the location is perfect. Included yoga on the beach is a real bonus, and the pool facilities are extremely comfortable. The only problem we had was that the rooms were a little dusty but after flagging this with the staff, who were all great, it was attended to in a timely manner.

（由 Google 翻译）在这里度过了美好的几天。地理位置优越，前台接待服务周到，泳池和公共区域的维护也非常出色。升级到包含早餐（NuNu）的房间，早餐很棒，海滩景观也令人赞叹。 （原文） Had a beautiful few days here. A wonderful location and great reception and upkeep of pool and general areas. Upgraded to include breakfast which was great (NuNu) and beach view which was amazing.

（由 Google 翻译）非常棒的住宿地点。美丽的花园、三个泳池，可直达海滩。 公寓和员工素质都很高。强烈推荐 （原文） A wonderful place to stay. Beautiful gardens, three pools and direct beach access. Apartment and staff were top quality. Highly recommend

（由 Google 翻译）超棒的SPA体验🥰🥰🥰 Susie的手法简直太神奇了。强烈推荐来这里做任何护理。我感觉自己焕然一新。以后只来这里了。真的太神奇了，非常感谢！ （原文） Wonderful Spa Experience 🥰🥰🥰 Susie has magic hands. Highly recommend any pampering here. I literally feel like a new woman. Won’t ever go anywhere else. Absolutely magic thank you so much

（由 Google 翻译）晚上，我们正在睡觉，公寓却被人闯入……我们被抢劫了！！ 2025年8月 我们住在海滨高层公寓，当时我们正锁着门睡觉，却被人闯入。抢劫地点就在离床几米远的地方。我们本应安然无恙。然而，在棕榈湾兰斯莫尔·阿拉曼达公寓，情况并非如此。 这是我们8月份9晚住宿中的第2晚。他们从外面闯入，爬上一棵棕榈树，撬开门锁，偷走了我们3岁孙子的生日礼物（礼物包好放在桌子上等他早上打开），还偷走了钱包里的1000多美元现金。 那天早上我们醒来后发现推拉门半开着，礼物和现金不见了，于是我们报了警。这真是令人沮丧，尤其是当警察告诉我们，几个月前他们也曾因为入室盗窃而来过这套公寓，而入室盗窃的 入口正是那棵棕榈树。事实上，警察表示，阳台上至今仍残留着上次留下的指纹。 此外，工作人员上门后发现，即使外推拉门在门闩处锁好，也能轻易打开……警察也演示了同样的操作。所以，我们楼上的公寓不仅因为疏忽砍树而无法进入，而且锁也存在问题，工作人员和警察都证实了这一点。 事实上，我们之前在兰斯莫尔·阿拉曼达棕榈湾（Lancemore Alamanda Palm Cove）租了一套公寓，警方此前曾认定该公寓不安全，因为有人需要通过一棵大棕榈树才能进入，而这棵棕榈树的粗枝离阳台太近，而且锁也有问题。 这与我们入住著名的兰斯莫尔·阿拉曼达棕榈湾（Lancemore Alamanda Palm Cove）时所期待的和应得的完全不同。 那天晚些时候，经理来了，因为我们要求找他安排换公寓，或者问问能否把树枝剪掉，好让我们当晚安心睡觉。 Kiley Drake 表示很抱歉，但表示这棵树是物业管理公司的问题，周一之前无法处理。那天是星期六，没有其他房间了，所以我们又在同一个房间里住了一晚，忐忑不安，几乎没怎么睡。 周一下午，我们被换到了另一个房间，这让我们得以稍微放松一下。 Kiley 说他会按照我们的要求，代表我们向物业管理公司提出索赔，拿回现金。 然而，几封邮件之后，很明显没有人承担任何责任。 这次经历非常令人不安，而且后续的损失还在持续。我们做了所有正确的事情，锁好了所有的门，但却遭到了侵犯和抢劫，因为我们的公寓 阳台附近有一棵大棕榈树，这棵树是Alamanda之前偷窃的入口，而Alamanda对此是知情的。正如警方所说，如果当初砍掉那棵树，封锁住所有通道，我们的遭遇本可以避免。 这应该给所有想住在这里的人一个警示，就像我们一样，真诚地相信我们的公寓是安全的。 （原文） Our apartment was broken into at night as we slept..We were robbed!! Aug 2025 Our upper-level beachfront apartment was broken into whilst we slept with the doors locked. We were robbed within a few metres of our bed. We should've been safe and secure. However, this was not the case at Lancemore Alamanda Palm Cove. It was the 2nd night of our 9 night stay in August. They broke in externally by climbing a palm tree to the outside balcony and jemmied the lock, stole our 3 year old grandson's birthday presents which were wrapped on the table for him to open that morning and over $1000 cash from a wallet On waking early that morning and discovering the sliding door partially opened, the presents and cash missing we called the police. It was extremely upsetting, especially when the police informed us that they had been in the exact same apartment a few months prior due to a break in where access was gained from the same palm tree and in fact the police stated that there was still finger print dust on the balcony from the previous time Furthermore, when staff members came up they were able to see that even when the sliding external doors were locked at the snib, they could be easily opened.. the police demonstrated the same thing. So not only was access to our upper floor apartment provided due to negligence of cutting down the tree but the locks were also faulty as confirmed by staff members and the police. In fact, we were provided an apartment at Lancemore Alamanda Palm Cove which had been previously been identified by police as insecure due to access by a large palm tree which had large branches too close to the balcony and faulty locks. This is not what we expected or deserved when staying at the prestigious Lancemore Alamanda Palm Cove. The manager came later that day as we had requested to see him to arrange a change of apartment or to ask if the tree branches could be cut down so as we could feel secure to sleep that night Kiley Drake, was apologetic but advised the tree was a body corporate issue and nothing could be done until Monday. It was a Saturday. No other rooms were available so we stayed another night in the same room with trepidations and not much sleep. We were moved to another room for the rest of our stay on Monday afternoon which enabled us to somewhat relax. Kiley said that he would put in a claim on our behalf to body corporate to retrieve the cash as requested by us. However, after several emails it has become clear that no one is taking any accountability. This experience has been very unsettling and the residual damage has been ongoing for us We did everything right, locked all the doors, yet were violated and robbed due to our apartment having a large palm tree close to the balcony which had provided access to a previous break in which Alamanda knew about. As the police stated, our experience could’ve been avoided if the tree had been cut down to negate access. Let this be a warning to anyone looking to stay here that like us, in good faith believed our apartment to be safe and secure.

（由 Google 翻译）酒店环境优美，地理位置绝佳，员工超级友好。价格也很实惠。房间宽敞，而且非常干净。 （原文） Beautiful hotel, lovely location, super friendly staff. Great rates. The rooms are spacious and kept very clean.

（由 Google 翻译）我们在那里住了三晚，感觉很棒！入住很方便（我们晚上9-10点左右到的）。房间非常干净，空间也足够我和妻子住。 Luli在那里工作，她很友好地批准了我们延迟退房，并解释说我们可以把随身行李寄存在那里，想寄多久就寄多久（我们的航班晚点了）。 ​​酒店有洗衣机，但是很抢手哈哈，还有一个公共区域，提供多种咖啡和饮用水。 这家酒店位置绝佳，非常方便——靠近Woolworths超市、药店、公共游泳池、餐厅和游戏厅。 （原文） We stayed there for 3 nights and it was great! Check-in was easy (we arrived at night, around 9–10 pm). The room was very clean and had plenty of space for me and my wife. Luli works there and she kindly authorised our late checkout and explained that we could leave our carry-ons there for as long as we needed (our flight was late). They have a washing machine, but it is very in demand hahaha, and a common area with many coffee options and water. It’s a very good place with an excellent location — close to a woolies, a pharmacy, a public pool, restaurants, and an arcade.

（由 Google 翻译）酒店地理位置优越，客房舒适美观。我非常感激能使用厨房自己准备晚餐和早餐——我不太想出去吃饭，这让我的住宿体验更加愉快。 工作人员非常棒：非常友善、乐于助人、热情好客。由于他们是一支意大利团队，我立刻就有了宾至如归的感觉——温暖友好的氛围让整个体验更加完美。 （原文） The hotel is perfectly located and offers beautiful, comfortable rooms. I really appreciated having access to the kitchen to prepare my own dinner and breakfast — I didn’t feel like eating out, and this made my stay so much more enjoyable. The staff is simply wonderful: incredibly kind, helpful, and welcoming. Since they are an Italian team, I immediately felt at home — it was such a warm and friendly atmosphere that made the whole experience even better.

（由 Google 翻译）真是个宝藏！我们非常喜欢艾伯特酒店。它位于凯恩斯市中心，低调内敛，氛围宁静祥和。房间、休息区和走廊里都挂着美轮美奂的风景照片。我们的房间完美无瑕。员工热情友好，乐于助人。如果下次再来凯恩斯，我们一定会再次入住。 （原文） What a gem! Absolutely loved The Abbott. It’s right in the centre of Cairns. It’s unassuming and has a wonderful quiet vibe to it. The rooms, lounge area and corridors have the most amazingly beautiful scenic photos in them. Our room was perfect. The staff were so friendly and helpful. We will return, if we are in Cairns again.

（由 Google 翻译）这家小酒店很棒，有很多意想不到的惊喜。比如设备齐全的公共厨房和超赞的免费咖啡机。瓶装水也是免费的。员工热情友好，房间和公共区域都非常干净整洁。空调效果也非常好。酒店位置对我们来说也很方便——离邮轮码头很近。总之，这是一次非常棒的住宿体验。 （原文） Great little hotel with lots of unexpected extras. Like well equipped communal kitchen and fantastic free coffee machine. Bottled water is also free. Great and helpful staff, rooms and common areas are very clean and tidy. Air conditioning worked beautifully everywhere. The location was also very convenient for us - close to cruse terminal. All around great stay.

（由 Google 翻译）我非常喜欢这家酒店，下次还会选择入住。一楼的休息区提供免费的Nespresso咖啡机、水和饼干。我们在那里喝了咖啡，还认识了很多友善的人。房间非常干净舒适。员工服务也很棒。酒店周边步行便利，离珊瑚礁码头很近，可以搭乘船前往珊瑚礁。附近还有很多餐厅。真是个隐藏的宝藏！ （原文） I loved the hotel and would stay here again. Free nespresso coffee machine, water and biscuits in a sitting area on the first floor. We had coffee and met a lot of nice people there. The room was very clean and comfortable. The staff was excellent. Great walkable area. Close to the reef terminal to catch the boats to the reef. Loads of places to eat in the area too. Great hidden gem!!!

（由 Google 翻译）我连续两年都选择这家酒店参加公司圣诞派对！房间价格实惠，干净整洁，而且他们总是尽力安排提前入住。酒店位置便利，街边停车也很方便。更棒的是，酒店还有一个很棒的茶室，提供免费的饮品和小吃。 （原文） I’ve stayed here 2 years in a row for my work Christmas parties! Rooms are affordable, clean and they will always try and accommodate early check in. Conveniently located and easy street parking. Bonus has an awesome tea room with complimentary drinks and snacks.

（由 Google 翻译）阿博特酒店 (The Abbot) 氛围友好，毗邻码头，附近餐饮购物便利，景色迷人。 非常适合周末或长假入住。唯一的缺点是停车。酒店内没有停车场，只能在酒店门前付费停车，或者去一个街区外停车，每天收费 11 美元。 酒店设有很棒的咖啡休息室，并提供冷水。 凯恩斯风情，令人难忘。 （原文） The Abbot was friendly and close to the Marina, good food and shopping and stunning views. Great for a weekend or longer. Only downside was parking. There is no onsite parking. Paid parking out front or go a block away for $11 per day parking. Fantastic coffee break room and cold water on offer. Cairns delivered

（由 Google 翻译）这里的氛围很棒，房间宽敞，游泳池很大，周围有凉爽的丛林花园！靠近海滩，步行一小段距离即可到达。阳台也很宽敞，是忙碌一天后放松身心的好地方。沙发很舒适，厨房很不错，配有中型冰箱和冰柜，还有充足的橱柜空间。浴室还好，就是有点旧。淋浴水压有点弱，但如果你想要热水和洗澡的话，可以提供热水。这是一栋老建筑，但仍然很有价值。 停车场免费且交通便利，没有大门，24 小时开放。还有地下停车场，这在炎热、阳光明媚的日子里非常重要。 由于没有每日房间清洁服务而导致一些意想不到的烦恼...... 卫生纸和垃圾桶：一旦用完，他们不会更换，所以你必须自己购买。这不是世界末日，但考虑到价格，我对这项政策感到失望。 床单规则：除非您入住超过 7 天，否则他们不会更改。您可以在这段时间内获得新鲜的床单，但他们会向您收取额外费用。不过，他们确实提供您自己的洗衣机和烘干机，所以问题不大。不过，还是有点不方便。 餐具：他们告诉你用完后要清洗提供的餐具，这完全没问题，但问题是当有人退房时他们似乎没有检查它们 - 当我们到达这里时，大多数盘子和餐具都很脏，所以我们必须在使用前清洗它们。 床：在我看来，两张单人床/床垫拼在一起，上面盖着一张大号床单，不应该被宣传为除了双单人间之外的任何东西。硬床垫也很不舒服，而且两个单人床相遇的中间不可避免地会凹陷。廉价的枕头和床单加剧了不适。 阳台：阳台旁边的墙壁裂缝是大量苍蝇的栖息地。他们聚集在裂缝周围，并没有打扰我们太多，但有点恶心。 尽管这些烦恼很容易通过不那么吝啬的管理来纠正，但我们在这里度过了一段美好的时光，因为宽敞的房间、凉爽的氛围和泳池区以及位置。 （原文） Great vibe here, spacious rooms and a good sized pool with cool jungly gardens around it! Close to the beach, just a short walk away. The balconies are also spacious and great spots to chill after activity-packed days. Sofas are comfy, decent kitchen with medium size fridge and freezer, plus plenty of cupboard space. Bathroom is fine, bit old. Shower pressure is a bit weak but hot water if you want it and a bath. It's an old building, but still good value. Parking is free and easy access with no gates and 24 hour entry. There's underground parking too, which is important on the really hot, sunny days. A few unexpected annoyances that are a result of no daily room cleaning service... Toilet paper and bins: once you run out, they won't replace these, so you have to buy your own. Not the end of the world but, given the price, I'm disappointed with this policy. The linen rule: they won't change it unless you're staying more than 7 days. You can get fresh linen within that time but they'll charge you extra. They do provide your own washing machine and dryer though, so not too big of an issue. Still, a bit inconvenient. Dishes: they tell you to clean the dishes provided after use, which is totally fine, but the problem with this is they don't seem to check them when someone checks out - most of the plates and cutlery were dirty when we got here, so we had to wash them before use. Bed: two single beds/mattresses pushed together with a queen sheet over the top shouldn't be advertised as anything other than a twin single room, in my opinion. It was also pretty uncomfortable with hard mattresses and the inevitable dip in the middle where the two singles meet. Cheap pillows and sheets exacerbated the discomfort. Balcony: crack in a wall next to balcony was home to loads of flies. They congregated around the crack and didn't disturb us too much but bit gross. Despite these annoyances that could easily be rectified with less stingy management, we had a great time here because of the spacious rooms, chilled vibes and pool area, and the location.

（由 Google 翻译）接待处的Ruby热情好客，总是很友好。 度假村的位置非常完美，只需穿过马路走一小段路就能到霍洛威斯海滩和一家很棒的咖啡馆！沿着双车道公路开车10分钟就能到达凯恩斯市中心。 度假村的热带花园维护得非常好，这要归功于度假村的管理人员。 我们住的公寓很宽敞，但需要稍微翻新一下。 度假村内有很多地下停车位，但停车位比较紧张，很难找到。 我喜欢每天早晚都能听到“杓鹬的叫声”，还有我们在阳台上听到的青蛙的歌声🤗 （原文） Ruby in Reception is welcoming and always friendly. The position of the resort is perfect, just a short stroll across the road to Holloways Beach and a fantastic cafe too! Just a 10 minute drive on a double laned road gets you into Cairns city. The Resort tropical gardens are beautifully maintained and a credit to the Resort managers. The apartment we stayed in was very adequate, but needing a little spruce up. There was plenty of undercover car parking on site, but they were quite tight parking bays to negotiate. Loved the 'Curlew cry' each morning and night, along with the frog 'songs' that we listened to from our balcony 🤗

（由 Google 翻译）地理位置非常好。房间里的设施需要改进一下。工作人员非常友好。总的来说，我们住得很愉快😊 （原文） The location of the property is very good. The amenities in the room needs a bit of attention. The staff are very friendly. Overhaul we had a good stay 😊

（由 Google 翻译）马路对面就是海滩和咖啡馆，早上可以散步喝咖啡，真是太好了，但可惜缺点多于优点。 泳池没有加热，夏天还可以，冬天就不行了。就连水疗中心也是冷的，这很荒谬，水疗中心应该是热的！对于一个独立单元来说，竟然没有煎锅，只有一个双头电炉，位置很尴尬，藏在角落里，就在冰箱旁边。有点难找。 如果你想住在附近，外出就餐的选择不多，我们很幸运，因为我们租了一辆车出去走走，所有地方都在15分钟车程之内。 休息室的沙发床很旧，非常不舒服，也没有智能电视。房间内有蟑螂捕集器，我们入住期间看到了2只。 我知道凯恩斯的度假价格可能比较高，凯恩斯海滩度假村在霍洛韦斯海滩占据了绝对的市场份额，因为那里的选择不多，但业主应该投资一些资金，比如安装小型智能电视、泳池加热装置，或者至少安装水疗中心，以鼓励回头客。 （原文） Lovely being across the road from the beach and cafe for morning walks and coffee but unfortunately more cons than pros. Non heated pool which I guess is fine in the heat of summer but not during winter. Even the spa was cold which is silly as a spa should be hot! For a self contained unit there wasn’t a fry pan and only a 2 burner electric stove in awkward position hidden in corner and right next to fridge. A bit hard to get to. Not many eating out options if you want to stay local, we were lucky as we hired a car and went out and about and everything is within 15 min drive away. Sofa bed in lounge was old and incredibly uncomfortable and no smart tv. Cockroach traps in unit and saw 2 during our stay. I get that Cairns can be a pricey holiday destination and Cairns Beach Resort really own the market in Holloways Beach as there’s not many options but the owners should invest a bit of money like small smart TVs, heating element for pool or the very least the spa to encourage return customers.

（由 Google 翻译）我强烈推荐凯恩斯海滩度假村！这是一个很棒的位置，离海滩很近。房间很完美，可以看到令人惊叹的花园美景。接待处的 Ruby 非常棒，我真的很享受这次住宿，迫不及待地想回来！ （原文） I couldn’t recommend Cairns Beach Resort more! It’s a great location, so close to the beach. The room was perfect and had a lovely view of the gardens which are just stunning. Ruby at reception was amazing and I really enjoyed my stay, can’t wait to come back!!!

（由 Google 翻译）本来很期待来凯恩斯，但住在这里真是太失望了。我们的房间里蟑螂成群，而且很脏。说实话，我们本来以为这个“度假村”会比实际更好。以后再也不会住这里了。 （原文） Was looking forward to coming to Cairns, but staying here was a major let down. Our room was infested with cockroaches and place is filthy. We honestly expected the “resort” to be better than it actually is. Will never stay here again.

（由 Google 翻译）我们在这里度过了美好的时光。公寓非常舒适，距离海边20米。每小时一班开往凯恩斯的巴士就在公寓门口停靠。 （原文） Doskonale tu odpoczeliśmy. Bardzo przyjemny apartament. 20 metrów do oceanu. Autobus kursujący co godzinę do Cairns zatrzymuje się tuż obok.

人有点多，但景色不错，听说 晚上 可以看到鳄鱼，在海边

非常幸福的市民免费泳池，各种男女老少在玩，还有饮用水和冲澡的淋浴。四周有好几组BBQ设备提供免费使用，配套的烤盘，冲洗水源，垃圾箱，只要到附近超市买肉或者烧烤半成品就可以烹饪，结束后记得把烤盘清洗干净。这是一个幸福的城市

非常美丽 十分有魅力

很舒服的地方👍

晚上挺有意思的

好美的夜景

美

我们是来凯恩斯旅游的游客，入住3天第二晚已经被入室盗窃，我们是二楼的房子房号514，这种门锁的设计很容易让盗贼有机会做备用钥匙，应该换智能门锁。工作人员并没有提醒我们凯恩斯经常发生入室盗窃，我们并没想到这个事情会发生到我们身上。是在第二晚凌晨12点到早上7点之间，我们在屋内睡觉一点声音都听不见，可见盗贼已经轻车熟路，这个酒店真的是太差了，酒店前台也不会帮忙查监控，服务态度太差了！！在阳台门上的提示字也太不清晰了，这个门锁的链条都很松并不安全！

（由 Google 翻译）总体来说体验很棒，就是房间有点吵。 员工友好，泳池漂亮，餐厅也不错（巴厘岛菜）。 房间非常干净宽敞。 有停车位（租车位），不过最多只能停8辆车。 还会再来的。 （原文） All around great experience, rooms are a little noisy. Friendly staff, nice pool, good restaurant ( Balinese cuisine ). Rooms were very clean and spacious. Has a spot for your (rental) car, it is limited to like 8 cars though. Would go again

（由 Google 翻译）地理位置优越，步行即可进城。 我们入住的两居室公寓里满是蚂蚁，很脏，水龙头坏了，空调也臭气熏天！真是令人作呕。安全停车位不足，这显然是我们房间的一部分。房间非常破旧。 我们入住时，前台女士非常非常粗鲁，给我们带来了不便，因为我们当时正在办理入住手续。他们告诉我们必须支付100英镑押金，我们付了，这笔钱是用于赔偿损失等等，但他们到现在还没退还，我打电话问他们，他们说还没处理！ 如果可以打半星，我会打半星。 （原文） Good location can walk into town, Our self contained 2 bedroom apartment was full of ants, dirty, taps don't work properly the air cons smell! It's disgusting. There isn't enough secure parking which was part of our room apparently. It's very old and dated. When we checked in the women was so so so rude, we were an inconvenience because we were checking in. We were told 100 deposit must be paid, we did so this was for damages ECT, they still haven't given it back and when I called and asked them they said they haven't go around to it yet! If I could give 1/2 star I would

（由 Google 翻译）地理位置优越，距离机场不远。服务非常好，甚至有点德国风情。早餐很棒。可惜的是，床不太好，淋浴喷头也有点小瑕疵。大堂和泳池区非常舒适。作为中途停留，还算可以。 （原文） Standort war sehr zentral und nicht weit vom flughafen. Service war sehr gut,sogar ein bisschen deutsch. Frühstück war ausgezeichnet. Die Betten waren leider nicht so toll und der duschkopf lässt auch zu wünschen übrig. Die Lobby und die pool Anlage sehr gemütlich. Für eine Durchreise ok.

（由 Google 翻译）食物和服务都很棒。非常友好热情。价格合理，而且开车或打优步都很近。 床很舒服，储物空间也很大。总的来说，我们住得很愉快。 （原文） Food & service was excellent. So friendly and welcoming. Well priced & close enough to everything with a car or uber. Bed was comfortable & plenty of storage. Overall we had a pleasant stay.

（由 Google 翻译）房间太恶心了！卫生纸架周围都是人粪，挂毛巾的墙上满是死皮和污垢，淋浴喷头脏兮兮的，堵住了。电灯开关周围满是脏兮兮的痕迹，非常脏。橱柜把手看起来好像从来没有擦过。非常失望和恶心。我告诉了酒店前台，并展示了照片，但他们只是说了声抱歉。没有退款或抵用金之类的。 入住时被告知需要等20分钟，结果等了一个多小时才拿到一间脏兮兮的房间，地板还湿滑。位置是唯一的优点，步行即可到达很多地方。 （原文） Rooms were disgusting! Human fesses around toilet paper holder, dead skin cells and dirt caked onto the wall where towels are hung, shower head was dirty and blocked. Around light switches were dirty marks and very grotty. Didn’t look like any cupboard handles had ever been wiped down. Very disappointed and disgusted. Told hotel reception about it and showed photos but all they said was sorry. No offer for refund or credit or anything. Was told our room would be a 20min wait upon check-in but waited over a hour for a dirty room that still had wet floors and slippery. Location was the only good thing, being in walking distance to a lot of things.

（由 Google 翻译）我最近在这家酒店住了两晚。前台很难找到我的预订信息，告诉我我没有预订，但后来找到了。房间门上的饰面剥落了，天花板上的油漆也剥落了，房间里的木头也有划痕，需要打磨和油漆。床上的床垫已经磨损，应该早点换掉，结果早上起来感觉很硬。总的来说，这家酒店需要彻底翻新，如果你想睡个好觉，我绝对不推荐这家酒店。 （原文） I stayed at this hotel two nights recently. At reception, they had difficulty finding my reservation and told me I wasn't booked in but then found it. The veneer on the room door was peeling off, the paint was peeling off the ceiling and the wood in the room was scratched and in need of a sand and paint. The mattress on the bed was worn out and should have been replaced some time ago resulting in feeling stiff in the morning. Overall the hotel is in need of a complete renovation and I would definitely not recommend it if you want a good night's sleep.

很方便到海边及码头 还有一个很大的夜市就在旁边 非常推荐

地理位置还行，但酒店非常旧，而且每天更换的那个新床单也是脏的，有明显没洗干净的污渍，前台态度极其差，不知道是带有针对性的attitude还是臭脸面对顾客呢

房間乾淨，盥洗備品是瑰柏翠的，會員付的早餐是continental breakfast，如果想吃熱食(炒蛋、薯餅之類的)要額外加價，印象中每個人5~10元，也不貴就是了。地點不錯，附近很多用餐、購物選擇。 (2018.02.)

Rooms have shockingly molded aircon and leaking water. Smell really bad mold. Change the room and surprisingly all the same. This is called COVID cleanness, can’t even achieve the basic - no mold. I arrived 10am in the morning, 3:30pm they still not able to provide me a room with clean condition. I am still sitting in lunge. It’s not a 5 stars hotel. They don’t provide bottle water but provide a glass bottle instead to ask you fill in outside the room, however it appears it is not cleaned after last person used, there are still water in there and it is not dried. I can’t believe what I seen. COVID -19 cleanness? On good notes, after my complaint, they sent me a brand new and unused bottle and cattle, fine. I am not going to mention about bathroom anymore, that will be me being too picky. 空调漏水，布满霉菌，满屋霉味。不建议来，貌似所有房间都这样，换了房间还是一样。员工还算OK，解释说天气潮湿，设施老旧没办法。（新加坡 马兰西亚 深圳都挺潮湿的，也没见这么差的希尔顿，震惊）。 早上10点折腾到 下午3:30m ，都还是勉强住进了“重新清洁”的房间。covid 下不提供瓶装水（挺费解的，环保第一哈），让你拿玻璃瓶去走廊接，房间里的瓶子是用过的还有残留的水 根本也没清洁。浴室就不说了，再说就是我太挑剔…按照亚洲标准，这里不是五星级酒，三星我都觉得有点多。定其他地方，不要为了凑积分找不愉快。没必要。

很久没住这家酒店，这次是由于隔壁满房才订了希尔顿。把车钥匙交给礼宾开始/前台/送行李，服务水平高到令我吃惊的地步，一扫n年前在希尔顿北京的黑暗印象；房间宽敞景色宜人，在阳台面朝大海棕榈树上无数的鹦鹉🦜🦜🦜🦜🦜🦜🦜🦜🦜🦜🦜🦜🦜🦜🦜🦜挤在树上准备过夜，我可比ta们舒服多了。礼宾部老帅哥像极了Anthony Hopkim

位置好，就在港口边，下边也有很多不错的饭店，对面就是赌场。屋子虽然不大而且设备都是很“怀旧”，但是收拾的蛮干净的。凯恩斯毕竟没几个国际连锁，除了在旁边的香格里拉和esplanade的Double Tree，就这里了。还是很值得推荐的!

还不错，就是客房清洁服务有待提高，好几天忘记补充纸巾，总体来说还是不错的，位置也很棒，到哪都很方便

如果你想无家可归一定要选择这个酒店！前台非常粗鲁！酒店停电！没有空调，晚上一片漆黑，没有灯！卫生间巨臭！这一定是凯恩斯最差的酒店！宁愿住在大街上也不要住在这里！本人评价绝对真实！！！员工承诺半小时来电，可是并没有，他们说来电了结果又在骗人！大多数人选择了离开！因为这个地方不适合人居住！

设施真的很老了，不敢相信是2012年装修的。甚至还在淋雨把手上看到头发。基本上都是中国人和日本修学游的孩子。 服务态度很一般，在退房的时候要一个洗衣袋竟然回答我说你已经退房了不需要洗衣袋了？？？反正以后去凯恩斯绝对不会再住

环境不错，有一些小建议，房间可否在以后提供免费饮用水，以及更为便利的多语种指示牌

很美好的回忆，而且是海景房。虽然楼层不高被树挡住了很多。但居住体验是不错的！

还不错，感觉凯恩斯整体住宿行业设施偏老旧，不过也习惯了，澳洲都这样

环境优美，服务态度很好，价格便宜，地区方便

各方面都很好，服务也很棒

（由 Google 翻译）16年前我们来这里度蜜月，上周又回来庆祝我的生日，不过这次还带了三个十几岁的孩子。我们并没有失望。泳池棒极了。房间很棒，不过顶层的水疗中心需要好好打理一下。它看起来有点破旧，所以我们没用。地理位置优越，而且我们分配的停车位每天都被占满，工作人员的服务也很棒。迫不及待想再来。 （原文） We came here for our honeymoon 16 years ago and came back this past week for my birthday but this time with three teenagers in tow. We were not disappointed. The pool was fantastic. The room was great, although the top deck where the spa is could do with some love. It was looking rather shabby so we didn't use it. The convenience of the location was fantastic and the staff were awesome when our allocated carpark was taken daily. Can't wait to come back again

（由 Google 翻译）我们非常喜欢这次住宿！房间清洁度一流，从前台到客房服务，再到早餐，服务都无可挑剔。早餐简直美味极了，尤其是新鲜的冰沙。我们带水疗的客房让我们的一天过得无比放松，精美的设计和宽敞的空间更增添了入住体验。客房服务堪称完美——每次我们回到房间，房间都一尘不染，我们感觉仿佛置身天堂。 工作人员热情好客，总是乐于助人。床超级舒服，我们睡得非常好。房间里的水疗是探索之后放松身心的完美选择。酒店氛围宁静而现代，地理位置优越。我们一定会推荐给其他人。 （原文） We absolutely loved our stay! The cleanliness was outstanding, and the service from reception through to the room and breakfast was excellent. The breakfast was absolutely divine – especially the fresh smoothies. Our room with the spa made our days so relaxing, and the beautiful design and spaciousness added to the experience. The room service was 10/10 – every time we returned, the room was spotless and we truly felt like we were in heaven. The staff were warm and welcoming, always happy to assist. The bed was incredibly comfortable, and we slept so well. The spa in our room was the perfect way to unwind after exploring. The hotel had such a calm, modern atmosphere, and the location was ideal. We would definitely recommend it to others.

（由 Google 翻译）我和伴侣在这里住了四晚，一切都超出了我们的预期。服务、泳池区和自助餐都是亮点。度假村地理位置优越，步行即可到达所有地方。房间可以稍微翻新一下，但说实话，泳池和海滩就在附近——谁会用房间呢！我们一定会再来的。 （原文） My partner and I came for a 4 night stay and everything exceeded our expectations. The service, pool area & buffet were the highlights. The resort is perfectly located with everything walking distance. The rooms could have done with a slight refresh but honestly with the pool & beach right there- who is utilising the rooms anyway! We will 100% be back

（由 Google 翻译）我们去凯恩斯庆祝结婚12周年。由于酒店推荐棕榈湾氛围安静舒适，我们决定从市区的酒店搬到这里的酒店。可惜的是，酒店并没有达到我们的预期。 酒店整天都显得熙熙攘攘，嘈杂嘈杂。中央泳池里挤满了孩子，甚至还有一些大人在玩球，让人很难静静地坐在躺椅旁聊天。许多客人甚至把自己的物品放在沙滩椅上好几个小时都没用，几乎没有地方留给别人。 更令人沮丧的是，酒店缺乏基本的服务。我们唯一的要求——一个旅行适配器——却被一句粗暴的“我们没有”给回绝了，丝毫没有顾虑。此外，酒店的Wi-Fi也坏了，酒店也没有提供任何补偿。 我们还要在酒店住一晚，虽然我们真的很喜欢澳大利亚——这是我们第二次来这里——但我们在棕榈湾的经历却相当令人失望。 不过，工作人员都非常友善周到。礼宾部的那位先生很贴心地替我们打电话到餐厅询问预订事宜，并礼貌地提供了许多实用信息。前台的两位女士还帮我们安排了提前入住，房间一准备好，她们就亲自到泳池边通知我们。 （不仅仅是Wi-Fi，经理都这么好，难怪服务也这么好。） （原文） We visited Cairns to celebrate our 12th wedding anniversary and, based on recommendations that Palm Cove would offer a quiet and relaxing atmosphere, we decided to move from a hotel in the city to one here. Sadly, our expectations were not met. The hotel felt busy and noisy throughout the day. The central pool was filled with children and even some adults throwing balls around, making it difficult to simply sit by the loungers and enjoy a peaceful conversation. Many guests also left their belongings on the beach chairs for hours without using them, leaving little space for others. What made the stay even more frustrating was the lack of basic service. Our only request—a travel adapter—was dismissed with a blunt “We don’t have any,” delivered without the slightest concern. To add to that, the Wi-Fi did not work, and the hotel offered no compensation of any kind. We still have one more night here, and while we truly love Australia—this being our second visit—our experience in Palm Cove has been quite disappointing. However, the staff were all very kind and attentive. The gentleman at the concierge desk kindly called the restaurant on our behalf to inquire about a reservation and offered us helpful information with great courtesy. The two ladies at the reception desk also assisted us in arranging an early check-in, and as soon as our room was ready, they personally came to the pool to let us know. (It’s not just the Wi-Fi, when the manager’s like this, no wonder the service is too.)

（由 Google 翻译）今年八月初，我入住了佩珀斯酒店，参加了一个工作会议。酒店本身很棒，但真正让它更棒的是酒店的员工。首先，前台的布伦特效率高，态度友好，真的为酒店的整体氛围打下了良好的基础。可惜的是，我想提到的另外两位员工我忘了名字。他们都在餐厅工作。一位是带纹身的男士，另一位是留着深色长发的女士。两位员工都非常高效友好。很抱歉，我记不住他们的名字，因为他们让我们的入住体验非常棒。 （原文） I stayed at Peppers in early August this year for a work conference. The hotel was great but what made it fantastic was the staff. First Brent on reception was efficient and friendly and really set the scene. Unfortunately the two others I wanted to name I have forgotten their names. Both worked in the restaurant. One was male with tattoos and the other was a female with longish dark hair. Again both were efficient and so friendly. I am really sorry that I cannot remember their names as they made our stay fantastic.

（由 Google 翻译）我们惊喜地升级到了顶层水疗花园公寓。一切都干净清新。冰格里有冰块，Nespresso咖啡机也配备了咖啡包，每日提供咖啡，冰箱里有足够的牛奶，毛巾也很棒。每日早餐非常棒，全程工作人员都非常友好。我们住得很愉快，很期待再次入住。强烈推荐。 （原文） We were surprised with an upgrade to a penthouse spa garden apartment. Everything was perfectly clean and fresh . Ice in the ice tray ,Nespresso coffee machine, pods supplied daily, enough milk in the fridge and wonderful towels. Exceptional daily breakfast, very friendly staff thruout. We enjoyed a wonderful stay and would love to visit again. Highly recommended.

（由 Google 翻译）非常喜欢这家酒店的地理位置，酒店的一切，包括水疗中心，都非常棒。所有员工都彬彬有礼、热情周到。在美丽的水疗中心享受的情侣按摩令人惊艳。 唯一的不足是泳池周围的遮阳伞不够多，如果您早上8:30之后到，就别想用了，直到下午4点以后才有。有些人会去吃午饭两个小时，把毛巾留在躺椅上，这很不公平，应该有人监管，以确保公平对待所有人。 （原文） Loved this hotels location, everything about the hotel and including the spa beautiful. Staff all polite & helpful. The couples massage in the beautiful spa was amazing. Only negative is not enough umbrella's around the pool, if you are after 8.30am forget it until after 4pm. People go off for 2 hrs for lunch leaving towels on the sun beds, this is unfair & should be monitored to be fair to everyone.

很好。

（由 Google 翻译）度假村真漂亮！我们的房间安静宽敞。泳池很棒，工作人员也很乐于助人（除了我们在泳池边订的午餐。订单错了，等了很久才送来）。客房服务不太好，浴室里总是有沙子和头发，根本没打扫干净。另外，作为五星级酒店，我希望能提供枕头选择，因为我更喜欢硬一点的。不过我们玩得很开心，一定会再来的。谢谢团队！ （原文） Beautiful resort! Our room was quiet and roomy. The pool was fantastic, and staff very helpful (except when we ordered lunch by the pool. The order was incorrect and took forever to arrive). House keeping was not very good, as we constantly had sand and hair in our bathroom that never got cleaned. Also being 5 star I would have liked a pillow menu, because I really prefer a firm one. We had a brilliant time though, and will definitely be returning. Thanks team!

（由 Google 翻译）我们在棕榈湾铂尔曼酒店度过了一段美好的时光。我们从墨尔本出发，预订了这次冬季度假之旅，对这家度假村及其设施赞不绝口。我们的双卧房非常棒，屋顶露台更添魅力，露台上还配备了水疗浴缸和烧烤设施。强烈推荐这种类型的住宿，因为当天气转凉时，我们还能享受水疗和烧烤，这给了我们另一个绝佳的选择。酒店包含早餐，这让我们早上非常轻松，不用再为做饭和去哪里而烦恼。食物很棒。这里还可以直达海滩，对于我们一家四口来说，这简直是完美的度假胜地。 （原文） We had a lovely stay at the Pullman Palm Cove. Coming from Melbourne we booked this trip for a winter getaway and was amazed with the resort and its facilities. Our 2 bedroom room was fantastic, made better with a rooftop including spa bath and BBQ facilities. Would highly recommend getting this type of accommodation as it gave us another great option when the weather got cooler late in the afternoon to still have a spa and BBQ. Breakfast was included and this made the mornings very easy knowing we didnt have to worry about what to cook and where to go. The food was great. With beach access as well, this was the perfect getaway for our young family of 4.

（由 Google 翻译）如果第一印象很重要，你会觉得哇哦。 然后梦想破灭了。迎接你的是这里唯一一位友好且称职的员工。 我真的不知道该从何说起。 泳池酒吧的员工似乎缺乏任何培训，要买两杯软饮料，队伍排了六七人，大约等了20分钟才有人来取。 泳池酒吧的服务比早餐区好多了，但员工很粗鲁，食物很难吃，等你拿到的时候已经凉了。 喝咖啡大约需要30分钟，吃饭又需要半个小时。 今天早上醒来，出去走走，发现游泳池里漂浮着空的大啤酒杯，这凸显了员工的整体标准和纪律。 总结一下。 房间有些老旧，但还可以（有一次全天提供清洁服务，下午4点除外）。 整体服务很糟糕。 没有WiFi。 食物至少可以说很普通，吃过几顿饭，食材远非新鲜，而且总是冷热不均，在偏僻的路边小餐馆吃到更好的饭菜。 积极的一面是棕榈湾是个很棒的地方，拥有NuNu和Vivo等很棒的餐厅。 棕榈湾铂尔曼酒店不配被称为五星级酒店，因为它远非五星级酒店。我想把它和弗尔蒂旅馆比较一下，但这样评价弗尔蒂旅馆似乎有些苛刻。 （原文） If first impressions count, you think wow. Then the dream ends. You are greeted by the only friendly and competent staff member in the place. I really don't know where to start. The staff at the pool bar appear to lack any sort of training, the line to get 2 soft drinks was 6 or 7 deep taking roughly 20 minutes to get served. The service at the pool bar was good compared to the breakfast area, the staff are rude the food is horrible and cold by the time you get it. Takes about 30 minutes to get a coffee then another half an hour for food. Woke up up this morning and went for a quick walk to find empty schooner glasses floating in the lap pool, which highlights the overall standard and discipline of which the staff are held to. In summary. The rooms are dated but okay(serviced at all hours of the day 4pm on 1 occasion) The service overall is terrible. WiFi is non existent. The food is ordinary to say the least, had several meals ingredients were far from fresh, and al a always served luke warm or cold you get a better meal from a roadhouse in the middle of nowhere. On the positive side Palm Cove is a wonderful place, that has wonderful restaurants such as NuNu and Vivo. The Pullman Palm Cove does not deserve to be called a five star hotel, as it is far from. Would compare it to Fawlty towers,but that seems harsh on Fawlty towers.

（由 Google 翻译）一次与家人共度的绝妙假期，彻底放松身心，尽享幸福。度假村的全体员工都非常乐于助人，让我们的住宿体验非常愉快。设施一流，房间舒适，服务周到。地理位置优越。 （原文） An amazing getaway with the family of total relaxation and bliss.,The staff throughout the resort were more than helpful and made our stay an amazing one. Amenities were exceptional, rooms were fantastic and well serviced. Such a great location.

（由 Google 翻译）我和妻子对这家酒店的体验非常失望。我们选择这家酒店是为了庆祝结婚纪念日。我们晚上10点航班落地，晚上11点才到达酒店，却发现前台空无一人，也没有人可以帮我们办理入住。 我们拨打了所有登记的电话号码，并多次留言，但始终无人接听。我们唯一得到的“帮助”是通过在线聊天，但这根本无法解决问题。结果，我们筋疲力尽，只能在酒店大堂睡觉，直到凌晨1点才有一位客房清洁人员把房间钥匙给了我们。 这样的体验实在令人无法接受，尤其对于一家自称五星级酒店的酒店来说。 更新：总经理梅根·卡迪克（Megan Kadic）抽出时间与我和妻子见面，讨论了我们糟糕的入住体验。我们接受了她提供的免费一小时按摩和晚餐作为补偿。她的好意让我们接下来的入住体验更加愉快。 （原文） My wife and I were disappointed with our experience at this hotel. We chose this hotel to celebrate our wedding anniversary. We arrived at 11 p.m. after our flight landed at 10 p.m., only to find no staff at the reception desk and no one available to check us in. We called every listed number and left multiple voicemails, but no one responded. The only form of “assistance” we received was through an online chat, which couldn’t resolve the issue. As a result, we were exhausted and sleeping in the hotel lobby until a house cleaning staff gave us the key to our room at 1am. This was an unacceptable experience, especially from a hotel that advertises itself as five-star. UPDATE: Megan Kadic, the general manager, took the time to meet with my wife and me to discuss our horrible experience checking in. We accepted her gesture of offering a one-hour massage and a complimentary dinner during our stay. She made the rest of our stay more enjoyable.

（由 Google 翻译）Karen和Hannah真是太棒了！她们超级友好，乐于助人。Hannah尤其值得表扬，她真是尽心尽力，我们需要干净毛巾的时候，她真的跑去给我们拿，我们非常感激。 （原文） Karen and Hannah were amazing! Super friendly and helpful. Hannah deserves special recognition for going the extra mile, she literally ran to get us fresh towels when we needed them, which was greatly appreciated.

能做饭，有锅碗瓢盆。但是没有油烟机，做饭烟大的时候要开门通风，不然烟感会报警，楼下前台会进来视察一下。

这间酒店位置很好，就在海边，服务不错，

（由 Google 翻译）我们一家人花了7500美元住在顶层的三居室公寓。我们原本期待着每晚750美元就能享受到顶级体验，结果却大失所望。 入住期间，烤箱完全坏了，我们一家人（包括一位患有糖尿病和怀孕的客人）做饭都很困难。空调也坏了，公寓里闷热难耐。我们被告知可以打开阳台门来解决这个问题——但考虑到住在七楼的幼儿，这样做既不理想也不安全。 公寓抵达时并不干净，我们走来走去，脚都冻得发黑。公寓基本设施缺失。尽管我们多次要求，但服务和后续服务却少之又少。我们还遇到了维修中断的情况，没有提前告知停水，工作人员沟通也很不畅。 考虑到高昂的价格，这里的清洁度、舒适度和服务水平远低于预期。很遗憾，我们不会推荐这家酒店给其他人。 地理位置优越，但晚上噪音很大，很难入睡。 （原文） We spent $7,500 for our family to stay on the top level 3 bedroom apartment. We were expecting a premium experience at $750 per night, but were left incredibly disappointed. The oven didn’t work at all during our stay, making it difficult to prepare meals for our family, including a diabetic/pregnant guest. The air conditioning was also broken, leaving the apartment uncomfortably hot. We were told to open balcony doors as a solution — not ideal or safe with a toddler on level 7. The apartment was not clean on arrival so our feet were black from walking around. The basic amenities were missing. Despite repeated requests, service and follow-up were minimal. We also experienced maintenance disruptions with no warning that water would be shut off, and poor communication from staff. For the high cost, the standard of cleanliness, comfort, and service was well below what you’d expect. Unfortunately, we wouldn’t recommend this property to others. Location - excellent but so noisy at night so very hard to sleep.

（由 Google 翻译）房间非常宽敞，干净、舒适又安静。 有小厨房真是太棒了，不过要是能有个法压壶或者Nespresso之类的咖啡机就更好了，但这只是个小问题。 我肯定会再次入住。 （原文） Very spacious room, clean, comfortable and quiet. Having a kitchenette was awesome, though a French press for coffee, or a Nespresso type machine would have been nice, though a very minor issue. I would definitely stay here again.

（由 Google 翻译）我们在曼特拉滨海酒店住了8晚，非常享受这段时光。酒店设施一流，房间拥有绝佳的滨海大道和海景，地理位置也十分优越！步行即可到达迷人的咖啡馆、泻湖和码头……员工热情友好，乐于助人。我们一定会再次入住！ （原文） We spent 8 nights in the Mantra Esplanade and really enjoyed our time there. The amenities were great, our room had an amazing view over the Esplanade and ocean and the location was excellent! Walking distance to lovely cafes, the lagoon and the pier... staff were friendly and very helpful. We would definitely stay there again!

（由 Google 翻译）修改 - 我的押金没有退还。我通过网站联系酒店询问何时退还押金，但一直没有回复。前台人员保证会在10天内退还押金，但目前已经是第14天了，这让我很不开心。 地理位置优越，双床房大小合适。没有客房清洁服务，这点我们事先知道，但可以要求付费打扫房间。如有需要，可以提供充足的茶、咖啡和牛奶。前台很乐意根据需要提供泳巾和额外的浴巾。我们遇到的唯一问题是凌晨2:30和4:30的火警警报出现故障，然后8:30的火警警报又全面响起。工程师花了两天时间才修好，前台人员却不愿为由此造成的不便道歉。 （原文） Edit - not had my deposit refunded. Contacted via the website to enquire when this will happen but radio silence. Not happy as Reception staff assured it would be refunded within 10 days, currently at day 14. Great location, good sized twin room. There was no housekeeping, which we knew in advance, but could ask for room to be cleaned at a cost. Plenty of tea, coffee and milk on request. Reception happy to provide swimming towels and extra bath towels as required. Only problem we experienced was a fault with the fire alarm at 02:30 and 04:30, then a full blown fire alarm at 08:30. Engineers took two days to fix and Reception staff unwilling to apologise for the inconvenience.

（由 Google 翻译）由于两居室公寓已被订满，我于7月25日预订了两间单卧公寓用于家庭度假。312号公寓在我们入住期间一直弥漫着霉味。由于没有钥匙，我们无法使用公寓里的保险箱。虽然公寓配置不错，地理位置也不错，但客房服务很差。虽然预订时已将会员号提供给预订台，但奖励积分并未累积。感谢预订部门Jennifer的努力，后来奖励积分才得以累积。 （原文） Booked two single bedroom apartments in July 25 for the family holiday as the two bedroom apartments were booked out. Apartment 312 had musty smell throughout our stay. We could not use the safe in the apartment as there was no key. Though the apartment configuration was good and the location was good, housekeeping was poor. The reward points were not added although the membership number was given to the reservation desk at the time of booking. Thanks to the efforts of Jennifer in the reservations department, reward points were added later.

（由 Google 翻译）很遗憾，我不得不给这家度假酒店打差评。我们到达时，正是学校假期开始的晚上 8 点，酒店却告诉我们不能入住度假村，因为我们最小的孩子已经 13 岁了。酒店告诉我们，他们记录的年龄分别是 16、17 和 19 岁，而最低年龄是 16 岁。更糟糕的是，酒店还告诉我们，我们最小的孩子可以住在其他地方，就好像我们会把她留在别的地方一样。我建议他们在我打电话预订时一定是听错了，因为他们记录了那次对话。但即使他们听错了，他们也不会让我们留下。我理解其他客人可能会抱怨，所以某种程度上来说。但是，我建议酒店应该在预订时记录下每个人的真实出生日期，以避免此类错误。虽然最初的房东并不友好，对此也相当冷淡，但值得庆幸的是，我最终遇到的经理很友善，也很通情达理。值得庆幸的是，当时正是学校假期的第一天晚上8点，我打电话四处寻找一周甚至几天的住宿，结果都订满了。我们终于找到了一家愿意为我们调换房间的酒店，让我们所有人都能住下。那就是道格拉斯港的盛橡酒店 (Oaks)。幸运的是，道格拉斯港比棕榈湾好太多了，而且盛橡酒店的房间和布局也更胜一筹。正如前文所述，我理解为什么珊瑚礁之家 (Reef House) 不想让我们入住，但整体体验——没有询问生日，还告诉我们尽量待在房间里不被其他客人看到——实在不应该是家庭度假第一天的体验，尤其是在珊瑚礁之家收费如此高昂的情况下。再次强调，我希望自己能更积极一些，但这是我的经历，我觉得让其他人知道这一点很重要，这样他们就不会发现自己预订了房间，却带着不到16岁的孩子一起入住。 （原文） Unfortunately, I have to give a poor review to this resort hotel. Upon arriving, at 8pm at he start of school holidays, we were advised we could not stay at the resort as our youngest was 13 years old. We were told that the ages they had on file were 16, 17 and 19 and that the minimum age is 16. What's worse is that we were told our youngest could stay elsewhere - as if we would just leave her somewhere else. I suggested they must have misheard when I called to book - to which they had that conversation on file. But even if they had misheard, there was no way they were going to let us stay. In a way I understand as other guests may complain. However, I suggested that they should be taking the actual date of birth of everyone upon booking so as to avoid mistakes such as this. Although the initial host was not friendly and quite cold about it, a positive is that the manager I ended up dealing with was nice and understanding. On a bright note, given it was 8pm on the first day of school holidays, and given everywhere I rang around to find us accommodation for the week, or even a couple of days, was sold out, we did find one place which moved rooms around for us to accommodate us all. That was the Oaks in Port Douglas. Luckily for us Port Douglas was so much nicer than Palm Cove, and the Oaks resort was also superior in the rooms and layout. As mentioned, I do understand why the Reef House didn't want us to stay, but the overall experience, not asking for date of births, and telling us to stay in the room where possible so the other guests wouldn't see us, was not how anyone should experience day 1 of their family holiday, especially at such crazily high prices to which the reef hours charges. Again, I wish I could have been more positive but this was my experience and I feel it's important that others know so they don't also find themselves having booked and arriving with children < 16 years old.

（由 Google 翻译）礁石小屋 (The Reef House) 是一处非凡的度假胜地，既保留了古典韵味和独特魅力，又配备了您梦寐以求的现代化设施。它坐落在凯恩斯市和道格拉斯港之间的棕榈湾，是探索该地区的理想下榻之处。 我被这里原汁原味的石质地板、带有经典拱门的漂亮泳池以及充满中世纪风格的度假小屋深深吸引。房间本身也十分精美舒适，设施齐全，让您拥有美好的入住体验。度假村景色令人叹为观止，每天早晨享用早餐时都能欣赏到绝佳的美景。 食物丰盛美味，包含多种餐饮服务，您绝不会感到饥饿或口渴。如果您愿意，完全可以整天待在度假村里，无需外出。 度假村提供停车位，方便游客停车，并免费提供自行车。 从前台、酒吧、泳池边、清洁部到餐厅，每一位员工都热情友好、细致周到，竭力确保您拥有愉悦舒适的入住体验。每天回到房间，都会有人打扫干净并补充物品。 感谢酒店员工和管理团队，他们让这处独具特色的酒店保持着最佳状态，确保我们拥有了最棒的住宿体验。 迫不及待想再次入住🥰 （原文） The reef house is an extraordinary property with all the character and old world charm and all the modern amenities you could desire. Situated in palm cove between cairns city and port douglas, a great base to explore the region. I was taken with the original stone floors, the beautiful pools with the classic arches and the mid century style resort bungalows. The room itself was beautiful, comfortable with everything you need for a lovely stay. The property itself is breathtaking with the best views every morning at breakfast. The food was plentiful and delicious with many inclusions, you will never go hungry or thirsty. You could happily stay all day and night at the resort without the need to leave, if you so desire. Parking is provided, for adventurers and bicycles available for free. Every single staff member, from reception, bar, poolside, cleaning and restaurant is a lovely and attentive person who wants to ensure you are delighted and comfortable. My room was spruced up every day upon return and restocked. Thank you to staff and management for keeping this unique, character property in top shape and ensuring we had the best stay ever. Cant wait to return 🥰

（由 Google 翻译）在礁屋度假村的奇妙之旅 我们在这里住了四晚，每一刻都无比享受。这里氛围温馨优雅，陌生人之间促膝长谈，很快就成了朋友。亮点包括两次品酒会（尤其是令人惊艳的长相思和里奥哈丹魄葡萄酒）、布鲁诺妙趣横生的鸡尾酒课程，以及迪恩和帕特里克提供的卓越服务。早餐美味可口，矿物池令人舒缓放松，整个氛围都让人彻底放松。 度假村精心准备了28项贴心服务，从瑜伽到精致小食应有尽有，是滨海大道上完美的成人专属度假胜地。我们计划每年都来这里，作为我们旅行计划的一部分。真是令人难忘的体验。 （原文） A magical escape at Reef House Retreat We stayed four nights and loved every moment. The atmosphere was warm and elegant, with meaningful conversations that turned strangers into friends. Highlights included two wine appreciation sessions (especially the standout Sauvignon Blanc and Rioja Tempranillo), Bruno’s hilarious cocktail class, and exceptional service from Dean and Patryk. The breakfasts were delicious, the mineral pool was soothing, and the vibe was pure relaxation. With 28 thoughtful inclusions from yoga to canapés it’s the perfect adults-only getaway right on the Esplanade. We plan to return annually as part of our travel rhythm. Truly unforgettable.

（由 Google 翻译）我们三年前住在礁石屋酒店，挑不出任何毛病。真希望我们最近的住宿也能如此。 没有任何客户服务。 我们有两张按摩券，但因为订满了没能进去，尽管我提前很久打电话留言了。每次我路过水疗中心，大门都关着。 餐厅也令人失望。我预订了早餐桌，但到的时候已经没有空位了。最后他们给我们摆了一张桌子。咖啡等了一个多小时才送来，食物等了两个小时才送来。我们是餐厅里最后剩下的客人。 泳池边没有管家。 房间很陈旧。 感觉更像是一个养老院，而不是成人度假村。 我不明白为什么它是雅高集团旗下的，却享受不到任何雅高集团的优惠。 即使包含“28+”的套餐，也绝对不值这个价。价格太高了。 最糟糕的是，我们把这家酒店推荐给了和我们一起入住的朋友，结果他们也体验很糟糕。 我还得说，入住前我每周都会打两次电话联系预订部，但两次都无人接听，而且他们也没有回电。 浏览评论时，我发现管理层只回复五星好评，其他的根本不理会。这恰恰表明他们非常不专业，而且显然根本不关心顾客满意度。 这家酒店的管理方式存在严重问题。自从我们上次入住以来，情况已经恶化了太多！ 我真不明白它怎么能赢得这么多奖项。 （原文） We stayed at The Reef House 3 years ago and we could not fault it. I wish I could say the same for our recent stay. There was no customer service. We had vouchers for two massages but couldn't get in because they were fully booked, eventhough I called and left a message way in advance. Every time I would walk past the spa the gate was closed. The restaurant was also disappointing. I had booked a table for breakfast but when we arrived there wasnt one available. Eventually they set up a table for us. It took over an hour to receive our coffee and we had to wait 2 hours to receive our food. We were the last ones left in the restaurant. Butler around the pool was non existent. Rooms are tired. It actually felt more like a retirement village than an Adults Retreat. I dont understand why it is part of Accor when you can't get any of its benefits. It definitely is not worth the money that they charge even with the '28 + inclusions'. It is way overpriced. The worst part about our stay is we recommended this hotel to our friends who joined us and they also had a terrible experience. I also have to mention that I called twice a week before our stay to speak to reservations. Both times they were unavailable and they did not return my call. Scrolling through the reviews, I have noticed that management only respond to 5 star reviews and don't bother with the rest. It just goes to show how unprofessional they are and that they obviously do not care about customer satisfaction. There is something seriously wrong with the way this hotel has been managed. It has deteriorated so much since our last stay! I am not sure how it has won so many Awards.

（由 Google 翻译）这是我们第六次入住，每次都感觉无比放松和焕发活力。仅限成人入住真是太棒了，我们非常喜欢我们的房间。我们睡得特别好——好到我都想去哪里买那个枕头了！ 迪恩非常热情友好，乐于助人。员工们都很细心周到，而且都乐于在礁石屋工作——真好！ 我们还会再来的！ （原文） This is our sixth visit and always such a relaxing and rejuvenating experience. Adults only is a real joy and we love our room. We’ve had the best sleep - so good I’ve researched where to buy the pillow! Dean is so helpful and lovely. The staff are attentive and happy to be at Reef House - nice! We will be back!

（由 Google 翻译）总体来说还不错，如果烤面包的味道不像普通的蛋奶冻，我还会再加一颗星。小水果丁的味道和摆盘都不太搭。如果澳洲肺鱼的椰奶少一点，泰国青柠多一点就更好了。我不明白为什么桌上的蜡烛没点。员工的服务态度很真诚，只是缺少专业的管理培训。长头发掉下来会很乱，尤其是在刮风的日子。 （原文） Overall pleasant would've given another star if the brulle` didn't taste like plain custard. The small diced fruit didn't compliment the taste nor the presentation. A little less coconut milk with the Barramundi and more kaffir lime i would've prefered. I'm not sure why the candles on the tables were not lit. The staff has genuine hospitality approach they only miss the management professional training. Lose long hair can be messy , more so on a windy day.

（由 Google 翻译）为了庆祝结婚纪念日，我们去了棕榈湾度假村，度过了一段美好的时光。度假村提供的各种贴心小服务让人感觉很舒服，而且还有机会结识其他客人。当然，你也可以选择在泳池边放松身心，骑自行车或在沙滩上漫步。所有员工都非常棒。如果要说有什么不足的话，那就是淋浴间/浴室可以升级一下，但这完全没有影响我们的入住体验。食物也很美味，早餐丰盛可口。 （原文） Visited Palm Cove for an anniversary celebration, had a wonderful time, the little inclusions are a nice touch with the opportunity to meet other guests if you want, otherwise just chill by the pools, ride the bikes or walk on the beach, staff were all great. If I was going to mentioning something I thought the shower/bthrm could do with an upgrade but it didn't detract from the experience at all. Food was also loverly, breakfast was huge and delicious.

（由 Google 翻译）就是这样。就背景而言，我刚刚搬到凯恩斯工作，需要一个地方住几个星期，同时找到一些长期的东西。我只是想要一些简单、方便通勤的东西。 TL;DR：便宜，大部分干净，维护得很差。很多长期居民大多都还好，但你会听到一些喊叫/大喊大叫。我个人没有遇到任何麻烦。外面的地区真的很穷，很简陋。现场工作人员很体面，管理层似乎冷漠。 好处：他们提供价格非常优惠的小屋一周优惠。基本上在这个价位上，你可以自己得到一间带小厨房的小屋（没有浴室），价格比城里的一些背包客宿舍贵不了多少。从这些方面来看，你挑不出什么毛病。这是一个很好的价格，而且很诚实——这就是你得到的。设施区干净且实用，淋浴有热水和适当的水压。酒店内设有 24/7 洗衣房，洗衣机和烘干机都可以刷卡。清洗和烘干各 4 美元。接待处有一家商店，出售基本用品，包括用于洗衣的洗衣粉袋。还有一个游泳池，虽然我没有尝试过，所以无法证明它的状况。小厨房设备齐全得令人惊讶。你会得到一个适当大小的冰箱（不是那些带有小冷冻箱的普通酒吧冰箱），这样你就可以拿一大堆肉并将其放在那里。水壶、烤面包机、插电的电炉（有点狗屎tbqh - 很难让一锅好的铸铁意大利面一直沸腾）、餐具、炊具、盘子、碗、杯子等。 缺点：整个设置非常陈旧，并且显示出它的年龄。小屋的外观和感觉都是 80 年代初期的。我的地板有一些危险的部分。家具又旧又旧。足够干净但急需翻新。空调确实使机舱凉爽，但很吵。小电炉质量很差。床架甚至冰箱门上都生锈了。我第二天就发现电器短路了。向接待处和管理员报告了两次。看门人把它打开，我们测试了所有东西以找到有问题的电路（其中一盏灯），他说他会修理一些零件，但尽管他追了经理几次，但在我逗留期间它没有得到修复（只是没有使用危险的灯）。浴室区有几个厕所缺少锁或配件，似乎从未得到修复。我的小屋在大雨中出现了轻微漏水。 丑陋之处：虽然官方规定最多可停留 28 天，但很明显有相当多的人是永久住在这里的事实上的租户。大多数都是善良正派的人，只是想生存——到了我的第二周结束时，我们在进出时互相微笑并挥手（工作人员也一样），但也有一些可疑的人物，有几个晚上有人大喊大叫。公园所在的区域位于“三女士”郊区的受诅咒的交汇点，这些郊区是凯恩斯最贫穷和最麻烦的郊区之一。公园周围的栅栏上缠绕着铁丝网，这并不是偏执。这是有原因的。 没有人从我的车里拿过任何东西，也没有试图进入我的小屋。我只真正感到过一次“不安全”（两个醉酒的人在我小屋所在的巷道里大喊大叫），但基本上，存在合理的问题，而且外面的区域是德罗中心。 关于无线网络的注意事项： 小屋内没有无线网络。您可以在接待处领取，那里有一个小休息区。电话信号良好，所以我只是拴着。小屋里有一台电视，可以收看常用频道 （原文） It is what it is. For context, I had just moved up to Cairns for work, and needed a place to stay for a few weeks while found something long term. I just wanted something no-frills that was reasonably easy commute. TL;DR: Cheap, mostly clean, poorly maintained. Lot of long term residents mostly OK, but you get some shouting/yelling. I didn't personally have any trouble. Area outside is really poor, pretty rough. Staff on the ground are decent, management seems apathetic. The Good: They offer very well priced one week deals for cabins. Essentially at this price point you get a kitchenette cabin (no bathroom) to yourself for a price not much more than some backpacker dorms in town. On those terms, you can't fault it. It's a good price, and it's honest - that is what you get. The amenities blocks are clean and functional, and the showers have hot water and decent pressure. There's a laundry on-site accessible 24/7 and the washers are dryers both take card. $4 each for wash and dry. There's a shop in reception that sells the basics, including detergent sachets for the laundry. There's also a pool though I didn't try it so can't attest to the condition of it. Kitchenettes are suprisingly well appointed. You get a proper sized fridge-freezer (not those usual bar fridges with tiny freezer box) so you can get a load of meat and keep it in there. Kettle, toaster, plug in electric hob (bit shit tbqh - struggles to keep a good cast iron pot of pasta on the rolling boil), cutlery, cooking utensils, plates, bowels, mugs etc. The Bad: The whole setup is very tired, and is showing it's age. Cabins look and feel early 80s. Mine had some dodgy floor sections. Furniture was old and tired. Clean enough but was in desperate need of a refresh. Air con did cool the cabin but was noisy. Little electric hob was very low qulaity. Rust on bed frames and even fridge door. The electrics shorted on my 2nd day. Reported to reception and caretaker twice. Caretaker got it on and we tested everything to locate the offending circuit (one of the lights), and he said he'd get some parts to fix, but despite him chasing managers a few times, it didn't get fixed during my stay (just didn't use the dodgy light). Bathroom block had a few toilets with missing locks or fittings that never seemed to get fixed. My cabin had a minor leak in severe rain. The Ugly: Though there's an official rule of a max 28 day stay, it's clear as day a sizable number of people are de-facto tenants staying here permanently. Most are fine and decent people just trying to survive - by end of my 2nd week, we smiled and waved as we passed each other heading in and out (same with the staff), but there also a few shady figures and a few nights there was yelling and screaming. The area the park is in is at the cursed meeting point of the "Three Ms" suurbs, which are some of the poorest and most troubled suburbs in Cairns. The fence around the park has had barbed wire twisted around it, and that's no paranoia. There's a reason for it. No one ever took anything from my car, not tried to get into my cabin. I only really once felt *unsafe* (two drunk people yelling in the laneway my cabin was on), but bascially, there are legitimate issues and the area outside is derro central. Note on wifi: There's no wifi in the cabins. You can get it in reception, and there's a small seating area there. Good phone reception so I just tethered. There's a TV in the cabins with the usual channels

（由 Google 翻译）“我是名人——快把我弄出去！”这句话最能形容这家旅馆了。抵达后，一股刺鼻的泥土味扑面而来。去卫生间的路上，我们遇到了令人毛骨悚然的常住居民，他们偶尔会掉东西。到了晚上，尖叫声回荡在整个庭院里。我们的房间里满是蚂蚁，工作人员给我们提供了杀虫剂。烤面包机竟然成了它自己的栖息地：每次翻动它，都会出现新的虫子，只是不是我们该看到的那种。烤面包机里还挤满了蟑螂、甲虫和鸟类——对于热爱自然的人来说，这里简直是理想之地，但对于寻求放松的客人来说就不那么理想了。我们勇敢地坚持住了7个晚上，尽管第一天我们就已经开始害怕了。 👉 一星，因为清洁人员很友好，至少没有人闯入我们的小屋。 （原文） „Ich bin ein Star – holt mich hier raus!“ beschreibt diese Unterkunft am besten. Schon beim Ankommen empfing uns ein penetrant mockiger Geruch. Auf dem Weg zum Klo begegnet man gruseligen Dauerbewohnern, die auch mal unterwegs etwas verlieren, und nachts hallen Schreie über das Gelände. Unser Zimmer war voller Ameisen, als Lösung bekamen wir ein Insektenspray. Der Toaster entpuppte sich als eigenes Biotop: bei jedem Umdrehen neue Käfer, nur nicht der, den man eigentlich sah. Dazu wimmelt es von Kakerlaken, Käfern und Vögeln – ideal für Naturfreunde, weniger für erholungssuchende Gäste. Wir hielten tapfere 7 Nächte durch, obwohl es uns schon am ersten Tag grauste. 👉 1 Stern gibt es, weil das Putzpersonal freundlich war und immerhin niemand in unsere Hütte eingebrochen ist.

（由 Google 翻译）电话预订时客服很差，现场预订还可以，但在14天的行程中，这里是唯一需要带照片身份证件的地方。设施糟糕透顶，拄着拐杖的客人无法使用。“娱乐室”里空无一人，只有一台电视，遥控器要花钱买，还有一台定时空调，晚饭后就关了，我们没法用。不太确定，但似乎那里毒品交易生意很兴隆。马路对面的公园晚上也很吵。非常失望。 （原文） Poor customer service on the phone when trying to book, in person ok but the only place on a 14 day trip that wanted photo id. Facilities were awful, and not accessible for a guest on crutches. “Recreation “ room was completely empty except for a tv that you ha d to pay to get the remote for, and an aircon that was on a timer and switched off after dinner so we couldn’t use. Not sure, but it also appeared that there was a thriving drug dealing business going on. Very noisy park at night across the road also. Very disappointed.

（由 Google 翻译）公园糟糕透了，破败不堪，交通噪音让我们彻夜难眠，警笛声整晚响个不停。感觉这里很不安全。我们原本预订了7晚，但只住了3晚。住在后院的当地人一直待到深夜，一点也不尊重人。 （原文） Terrible park, run down, traffic noise kept us awake, sirens blaring all night. Did not feel safe here. We originally booked 7 nights but only stayed 3. The locals that live out the back up till all hours and no respect.

（由 Google 翻译）就本地活动而言，地理位置绝佳。 我们之前住的营地有供电，但这些营地地势并不平坦。 营地内有水电供应。 提供房车倾倒场地。 卫生间设施一般，虽然干净，但急需翻新。 公园老化，急需翻新。 无线网络仅限办公室使用。 这个公园的亮点在于地理位置。 （原文） Location is brilliant when looking at things to do locally. We had a powered site, these sites are not flat. Electric and water on site Rv dump site available Toilet ammenities are not great, clean but desperately need updating Aging park that needs refurbishing desperately Wifi only available in the office Location is what you get at this park

（由 Google 翻译）热情友好的工作人员，房间舒适便捷。不要把车停在树下，务必仔细检查你预订的房间，预订前最好打电话确认一下，因为网上的一些照片可能不是你预订的房间……我随时都会推荐这个地方…… （原文） Friendly welcoming people easy to access comfortable rooms. Dont park under trees check check check the room you have booked even ring to confirm before booking some pics online may not be the room you think your booking...would recommend this place anytime....

（由 Google 翻译）位置好，去市区很方便。场地和出入口都比较狭窄。设施老旧，需要更多呵护，男厕所没有烘干机和纸巾。性价比不高。 （原文） Location good , handy to city . Sites and access tight. Amenities old need more than tlc, no dryer or paper towels in mens room. Not value for money.

（由 Google 翻译）我们住了五晚，非常满意。房间宽敞，床很舒服，设施齐全。但真正让我们的住宿体验如此特别的是所有员工的优质服务，尤其是前台的Manu。 （原文） We stayed 5 nights and could not have been happier. Spacious room, very comfortable bed, all amenities. But what made our stay so special was the excellent service from all staff but especially Manu on reception.

（由 Google 翻译）我在转机期间住了一晚。 房间比较老旧，但房间尽可能地保持干​​净。浴室明显有些破旧，但床和其他设施都很干净，让我得以放松。 然而，我深夜抵达，附近什么都没有，所以步行到市区需要40分钟，所以我不得不使用Uber之类的工具去餐厅。往返费用最便宜的大约36美元，最高的大约70美元，所以这点值得考虑。 此外，Wi-Fi信号很差，这令人失望。 工作人员非常友好，乐于助人。 （原文） 飛行機の乗り継ぎの為に1泊しました。 建物はかなり古いですが客室はできる限りきれいにしていました。バスルームは老朽化が目立っていますがベットなどはとても清潔感があり疲れをとることができました。 が、夜遅くにつくと周りは何もないので歩いてcityに行くと40分かかるためUberなどで移動して食事に行くことになり、安いときで往復36ドル高い時で70ドル程かかるのでその辺りが考え所でした。 それとWi-Fiは接続が悪かったのが残念でした。 スタッフの方はとても親切なのが良かったです。

（由 Google 翻译）我在这里住了三个晚上。房间虽然还算干净，但淋浴确实需要升级——淋浴喷头不太好用，而且整个地方感觉很陈旧。早餐简直是培根的罪过——烤得太老了，像皮革一样。杏子罐头和烤豆也一样。我付了三天的早餐费，但第二天就没再来。咖啡糟透了。 游泳池的装饰性大于实用性，通往游泳池的楼梯让我想起了悉尼市中心威尔逊停车场里那些脏兮兮的楼梯间。酒店本身离市中心也很远。 不推荐这个地方。 （原文） I stayed here for three nights. While the rooms were reasonably clean, the shower definitely needed an upgrade — the shower head didn’t work properly and teh whole place felt outdated. Breakfast was a crime against bacon — overcooked to the point of resembling leather. Think also canned apricots and baked beans. I paid for three days of breakfast but didn’t return after day two. The coffee was awful. The pool was more ornamental than functional, and the stairway leading to it reminded me of the grimy stairwells in Wilson’s parking lots in inner Sydney. The hotel itself is also quite a hike from the town centre. Wouldn’t recommend this place.

（由 Google 翻译）酒店干净整洁，总体来说还不错。离机场很近。提供英式早餐，还有水果、酸奶和多种谷物。咖啡一如既往地好喝，在澳大利亚总是如此。淋浴和浴缸是连在一起的，这总是会让来自（欧洲大陆）的游客感到困惑。非常适合候机一天。 （原文） Hotel czysty i generalnie ok. Blisko lotniska. Śniadanie angielskie plus owoce jogurt i duży wybór płatków. Kawa jak zawsze w Australii - pyszna. Prysznic zintegrowany z wanną, co zawsze wprawia w zakłopotanie przybyszów z Europy (kontynentalnej...:). Idealny na jednodniowe oczekiwanie na samolot.

（由 Google 翻译）房间干净整洁。浴室：洗手池很高，浴缸带淋浴，个子矮的人用起来不太方便，玻璃纤维浴缸有裂缝，淋浴喷头是固定的。泳池区域需要彻底翻新，或者定期清理——落叶留在水里腐烂，棕榈树的叶子被移除，泳池铲也坏了！餐厅——窗台上满是食物碎屑，早餐食物一般（炒蛋居然还有皮？！）。空调出风口位于酒吧上方，出风口周围有黑色污垢。员工：总体来说还不错，但有些员工似乎漠不关心。总的来说，这家酒店有点疲惫，需要翻新，远不及它的名字“喜来登”。 抱歉了。 （原文） Room clean & tidy. Bathroom: sink very high, bath tub with shower awkward for short people, crack in fibreglass bath, fixed shower head. Pool area needs major overhaul, or regular clean up-leaves left to disintegrate in water, palm fron removed , pool scoop broken!! Restaurant - windowsills filthy with food crumbs, breakfast food average(scrambled eggs had a skin on it?!?!) A/c vents over bar area black dirt around outlets.Staff: generally good, some seemed unconcerned. Generally, a bit tired needs rejuvenating, nowhere near it’s namesake ‘Sheraton’. Sorry guys.

（由 Google 翻译）在凯恩斯进行了多日潜水之旅后，我预订了这家酒店作为我在凯恩斯的最后一晚住宿，但很不幸，体验非常糟糕。 办理入住手续本身很顺利，但我被安排的房间（一晚近200澳元）与隔壁房间有连通门，我能清楚地听到隔壁房间的所有对话。更令人担忧的是，这扇门竟然可以从我这边打开，这让我感觉非常不安全。 我向前台反映了这个问题，他们让我去看另一个房间。不幸的是，第二个房间隔壁房间传来很大的机械/电气噪音，同样不适合入住。 返回前台的途中，我无意中听到一位工作人员对另一位员工说： “他肯定是在想办法升级房间。” 当我提出取消预订时，她同意了。当我离开时，我又听到有人说：“等着瞧，他肯定会订其他酒店。” 这完全没有必要，也很不专业，尤其是我只是想找一个安静安全的房间而已。 最后我不得不临时预订其他住宿，还额外支付了费用，这让人非常沮丧，尤其是在长途旅行之后。 总的来说，就房间质量和员工态度而言，我无法推荐这家酒店。这次体验令人失望，我建议您在附近寻找其他住宿选择。 （原文） I booked this hotel for my final night in Cairns after a multi day diving trip and unfortunately had a very disappointing experience. Check in itself was smooth, but the room I was given (at nearly $200 for the night) had a connecting door to the adjacent room, and I could clearly hear every conversation through it. Even more concerning, the door could actually be opened from my side, which felt like a genuine security issue. I raised this with reception, and was asked to inspect another room. Unfortunately, this second room had a loud mechanical/electrical noise coming from the room next to it, making it just as unsuitable. While returning to reception, I overheard the staff member say to another employee: “He’s definitely angling for an upgrade.” When I then asked to cancel instead, she agreed, and as I was leaving, I heard another comment along the lines of “Watch him book some other hotel.” This was unnecessary and unprofessional, especially when I was simply trying to find a room that was quiet and secure. I ended up needing to book alternative accommodation last minute, at additional cost, which was frustrating especially after a long trip. Overall, I can’t recommend this hotel based on room quality and staff attitude. The experience was disappointing, and I would suggest checking other accommodation options in the area.

（由 Google 翻译）房间不干净。电视遥控器坏了！没有厕纸。 换了房间。浴缸里有头发和污垢。 有霉味。 需要彻底翻新。 （原文） Rooms not clean. TV remote control not working! No toilet paper l. Moved to another room. Hair & dirt in bath. Smells mouldy. Needs major overhaul l.

📍位置很好（旁边就是夜市） 🛌房间较为干净，但床单不太干净 👵前台一个大妈态度不是很好 💰价格实惠

（由 Google 翻译）我在这家旅舍住得非常愉快。工作人员友好且乐于助人。地理位置优越。旅舍一直保持干净整洁，晚上也不会太吵（不像那种疯狂派对旅舍），这点很不错。8人间有点挤。我更喜欢10人间，空间更大一些。总而言之，这是一家很棒的旅舍！ （原文） I had such a great stay at this hostel. Staff is friendly and very helpful. Location is amazing. It’s always kept very clean and it’s not super loud at night (not a crazy party hostel) which was nice. The 8 person rooms are a bit tight. I preferred the 10 person rooms which have a bit more space. All in all a great hostel!

（由 Google 翻译）凯恩斯最好的旅舍之一，甚至可以说是最好的！一切都干净整洁，布局合理，井井有条！共用厨房非常宽敞，每个人都有冷藏室，还有洗衣区。简直完美！ （原文） One of the best hostels in Cairns, if not the best! Everything is clean, well thought out, and well organized! The shared kitchen is very spacious, there’s a cold room for everyone, and a laundry area. It’s perfect!!

（由 Google 翻译）我们入住的是一间私人双人房，房间干净、舒适、现代，完全可以媲美四星级酒店。毛巾和床单洁白无瑕。对于一家青年旅舍来说，浴室简直是奢华之选。旅舍位于中心位置，正对着泻湖。厨房超级干净，设施齐全，所有厨具都是全新的，保养得也很好。阳台景色优美。 唯一的缺点是公共区域没有空调，夏天的时候比较潮湿闷热。 （原文） Nos alojamos en una habitación privada doble. Podría tranquilamente ser una pieza de un hotel 4 estrellas. Muy limpia, comoda, moderna. Toallas y sabanas impecables y blancas. El baño un lujo para ser un hostel. Esta en el medio del centro, frente a la lagoon. La cocina super limpia y equipada, todos los utensilios nuevos y cuidados. Tiene un balcon con una vista muy linda. Lo unico a comentar es que las areas comunes no tienen aire acondicionado, y en verano el clima es humedo y pesado

（由 Google 翻译）这家酒店地理位置绝佳，就在海滨，紧邻镇上的游泳池。酒店顶楼有个漂亮的露台，晚上可以在那里放松身心。此外，房间内还配备了冰箱，保险箱空间也很大。 （原文） Das Hotel hat wirklich eine top Lage, direkt am Meer neben den Stadtpool. Es gibt eine schöne Dachterrasse wo man gut entspannen und den Abend ausklingen lassen kann. Zudem ein Kühlraum für Lebensmittel und die Schließfächer in den Zimmern sind sehr groß

（由 Google 翻译）人超多。地理位置优越。房间很棒。一室一卫，舒适惬意。干净整洁。价格实惠，性价比超高。床很舒服。虽然人多，但房间不会太吵，但还是有点吵。 （原文） Fantastic ppl. Greta location. Great room. Chilled in the one bed one bath. Clean. Fancy fancy w/o the crazy price. Comfy bed. Place isn’t nosy due to ppl but there is a noise.

（由 Google 翻译）在凯恩斯市中心的住宿体验非常棒。凯恩斯滨海大道和泻湖就在旅舍门外。由于我们的航班延误到午夜，接待员一直等到我们。四楼的厨房非常宽敞干净，一边做饭一边欣赏摩天轮和大海的景色，真是乐趣无穷。晚上微风习习，早上享用早餐时还能欣赏美景。我们订的是一间带独立卫浴的四人间（带浴缸），这很不错，因为我们有自己的浴室。我们是一对夫妻，房间里还有一位来自西班牙的男士——他懒得把自己的行李占满整个房间——看起来他已经在这里住了很久，所有的行李箱、包包、优步/滴滴送餐包、鞋子和凉鞋都占满了空间。我们去大堡礁旅行时，码头步行即可到达。附近有很多餐厅。 （原文） Great stay at the center of the city in Cairns. The cairns esplanade and the lagoon are right outside the hostel. The receptionist stayed up for us as our incoming flight was delayed until midnight. The kitchen on the 4th floor has HUGE , clean and it was fun to cook there with the views of the Ferris wheel and the sea. Cool breeze came in the evenings & it was breakfast with a view in the morning. We got a 4 person en suite room (with an attached bath) which was nice as we had our own bathroom. We were a couple and the room was occupied one more a man from Spain - who was insensitive to occupy the entire room with his belongings - looked like he stayed there long term with all his suitcases , bags and uber / Didi food delivery bags, shoes & sandals taking up the space. The marina was walkable during our trip out to the Great Barrier Reef. Plenty of restaurants nearby

（由 Google 翻译）位置很好，相当安静，可惜我们没能使用餐厅和酒吧，不过当时酒店正在装修，所以在另一家酒店享用了免费早餐。房间舒适，淋浴很棒。枕头需要更换。空调不太冷。总的来说，我还会再次入住这家酒店。 （原文） Good location, pretty quiet, disappointed we couldn’t make use of the restaurant and bar but were under renovation so had free breakfast at other hotel. Room comfortable, great shower. Need to replace their pillows. Air cons not overly cold. Overall would use this hotel again.

（由 Google 翻译）门关不严，回来发现门开着。空调坏了，浴室门很难打开。周五我们出去一整天，服务员还从我们的迷你吧偷走了一块巧克力。没有早餐，房间整体陈旧。以后再也不住了。前台工作人员很友好。 （原文） The door wasn’t shutting properly, came back and our door was open. The air conditioning wasn’t working, the bathroom door was hard to get around. Also a maid had stolen a chocolate bar from our mini bar on the Friday when we were out all day. No breakfast and overall dated room. Never staying again. Front desk staff were friendly.

（由 Google 翻译）房间干净整洁，维护良好，卫生间和淋浴区也布置得井井有条。然而，房间外喧闹的狂欢者让我们的入住体验略有不便，他们的噪音和干扰让我们难以休息。尽管我们请求帮助，但工作人员出于自身安全考虑，无法有效解决问题，因为他们之前曾与这些人发生过争执。最终，我们报了警，大约一个小时后警察赶到，但那时骚乱已经平息，因为我不得不亲自下楼询问，差点引发了肢体冲突。 （原文） The room was clean and well-maintained, with a nicely set-up toilet and shower area. However, our experience was somewhat tarnished by the presence of rowdy revelers outside our room, whose noise and disruption made it difficult for us to rest. Despite our requests for assistance, the staff were unable to effectively address the issue due to concerns about their own safety, stemming from previous altercations with these individuals. Ultimately, the police were called, and they arrived after about an hour, by which time the disturbance had already left because I had to go downstairs myself and ask them almost resulting in a physical altercation.

（由 Google 翻译）床凹凸不平，睡着不舒服，网络信号也很糟糕，我根本上不了网。清洁度也很差。我们的房间紧邻临时员工储藏室，经常有人用到很晚，每次进出都会发出吱吱嘎嘎的声音。我试图委婉地提出建设性的意见，接待处的男工作人员却不屑一顾，毫无兴趣。他甚至背对着我，举起手做了个“停止”的手势，说了声“好的，抱歉”。凯恩斯有很多更好的住宿选择。 （原文） The bed was lumpy and uncomfortable and the internet was so poor I could not get on a web page. Standard of cleanliness was poor. Our room was next to the temporary staff store room which was used late into the night with a squeak and slam each time. When I tried to diplomatically provide constructive feedback, the male reception staff member was dismissive and uninterested. He actually turned his back on me, held his hand up in a stop gesture and said ok sorry. There are so many better places to stay in Cairns.

（由 Google 翻译）住宿体验很棒，地理位置优越，靠近我一天所需的一切。餐厅正在装修，但酒店给了我诺富特酒店的早餐券，早餐很不错。 不过，酒店要求空调一直保持在24度，我觉得有点奇怪。 （原文） The stay was great with location close to all things I needed for one day. The restaurant was closed for renovations but was given vouchers for breakfast at Novotel which is quite lovely. Felt the instructions to leave the air-conditioning at 24 degrees all the time a little weird though.

（由 Google 翻译）员工友好热情，地理位置优越。可惜我们入住期间餐厅正在装修，如果在抵达前知道就好了，但这并没有影响我们的体验，因为凯恩斯滨海大道上有很多很棒的餐厅。泳池很不错，虽然有点冷，但在炎热天气里散步后清凉一下还是很不错的。房间里设施齐全，对酒店的要求不能再高了。反正我们经常外出。床真的很舒服！晚上有点吵，但这在市中心也是意料之中的。 （原文） Friendly, helpful staff. Great location. Unfortunately the restaurant was getting renovated during our stay, which would have been good to know before we arrived but it didn't change the experience we had, as there were many great places to eat along the Esplanade in Cairns. The pool is nice, a bit cold but was lovely to cool off after a walk in the heat. The room had the essentials, you can't expect more from a hotel. We were out and about a lot anyway. Really comfortable bed! Was a bit noisy at nighttime, but that's to be expected in a CBD

（由 Google 翻译）达不到标准。我是雅高会员，却没有优先接待或会员确认。餐厅关门了，预订时却没有通知。每天早上去诺富特酒店都要找同一个人要早餐券，而且每天早上都会检查我的资格，结果发现根本没人理会会员客人。没有迎宾礼物。体验简直低于平均水平。工作人员只是敷衍了事，没有让你觉得自己是受重视的会员和客人。这让我开始质疑雅高会员的价值。我在凯恩斯铂尔曼酒店也遇到过类似的情况，所以并非个例。没有达到雅高承诺的标准。 （原文） Not up to scratch. I’m an Accor member but no priority welcome or acknowledgment of membership. Restaurant closed but no notice given when booking. Had to ask same person for breakfast vouchers to go to Novotel every morning, and my eligibility was checked every morning suggesting no-one was paying attention to member guests. No welcome gift. Just a below average experience. People were going through the motions, not making you feel like a valued member and guest. It made me question the value of Accor membership. Had a similar experience at Pullman in Cairns, so not isolated. Not up to the standard promised by Accor.

（由 Google 翻译）我们在这家迷人的家庭经营式服务公寓度过了一段美好的时光。从抵达的那一刻起，房东的热情好客就让我们感到宾至如归。他们人性化的服务和对客人的真诚关怀，让这里与众不同。 这套公寓本身设计现代、宽敞，设施齐全，配备了我们所需的一切。我们尤其喜欢那台巨大的智能电视——非常适合在一天的外出探索后放松身心，以及免费的咖啡包。 公寓的一大亮点是美丽的庭院，一片宁静的空间，充满了野生动物。我们喜欢在门外观赏小袋鼠、蝴蝶和各种各样的鸟类，这对自然爱好者来说是一种真正的享受。宽敞的游泳池和水疗中心也非常棒。 地理位置优越，简直无可挑剔。只需步行片刻即可到达海滩、码头和众多一流的餐厅。 总而言之，这里不仅仅是一个睡觉的地方。这是一个宁静、难忘、充满真情实感的度假胜地。 强烈推荐，非常适合放松身心的度假！ （原文） We had an amazing experience staying at this charming, family-run service apartment. From the moment we arrived, the warmth and hospitality of the hosts made us feel right at home. Their personal touch and genuine care for guests truly set this place apart. The studio itself was modern, spacious, and well-equipped with everything we needed. We especially appreciated the huge smart TV — perfect for unwinding after a day out exploring, as well as the complimentary coffee pods. One of the highlights was the beautiful grounds, a tranquil space teeming with wildlife. We loved spotting wallabies, butterflies, and a variety of birds right outside our door, a real treat for nature lovers. The large swimming pool and spa were also fantastic. Location-wise, it couldn't have been better. Just a short stroll to the beach, pier, and a selection of excellent restaurants. Overall, this place delivered far more than just a place to sleep. It was a peaceful, memorable escape with a heartfelt touch. Highly Recommended for a relaxing getaway!

（由 Google 翻译）强烈推荐！ 公寓宽敞舒适，地理位置优越，环境优美。非常适合各个年龄段的家庭入住。 厨房设施齐全，配备烹饪所需的一切，基本食材也一应俱全，带小孩的家庭入住非常方便。 泳池设有不同深度的区域，非常适合幼儿玩耍。 工作人员在我们入住期间竭尽所能地提供帮助，并推荐了许多当地的旅游和活动。 酒店还提供汽车租赁服务，方便我们进行一日游，并配备了儿童安全座椅！ （原文） Couldn’t recommend higher!!!! Fantastic, large apartments in a great location and beautiful setting. Very family friendly for all ages. Full kitchen, stocked with everything we could need to cook our own food with basic pantry staples supplied making it super easy with small kids. The pool way amazing for toddlers with different depth areas. Staff couldn’t have been more helpful for anything we needed during our stay and gave great recommendations for local bookings and activities. The onsite hire care was super convenient for day trips too, with car seats supplied!

（由 Google 翻译）这个地方太棒了，花园如此郁郁葱葱。 3 间卧室的房间就像一座房子，布局有多大，很舒服。唯一的问题是床很硬（当你背部受伤时会很硬）游泳池很棒，是我见过的最大的游泳池！很适合炎热的天气！！ （原文） This place was amazing, the gardens so lush. 3 bed room was like a house of how big it was the layout and so comfortable. Only thing the beds were on the firm side (hard when you have a back injury ) The pool was amazing, biggest pool I have ever seen!! Beautiful for the hot weather!!

（由 Google 翻译）庇护所简直美极了。从庭院到野生动物，再到房间，一切都恰到好处！公寓豪华气派，非常适合放松身心，敞开门窗，午后的微风吹进来，温暖舒适。泳池温暖干净，工作人员热情友好，地理位置也无可挑剔。非常值得入住。 （原文） The Sanctuary is simply stunning. From the grounds, to the wildlife, to the rooms, everything is spot on! The apartment is luxurious, and perfect for relaxing, with the doors and windows open allowing the warm afternoon breeze to blow through. The pool is warm and clean, the staff friendly, and the location about as good as it gets. Well worth the stay.

（由 Google 翻译）很棒的家庭经营酒店。设施齐全。这家五星级酒店距离海滩和餐厅仅几步之遥。这里应有尽有，宁静祥和。 公寓漂亮干净。酒店内的泳池很棒。如果您想在大自然的环绕下享受宁静祥和的热带假期，这里是您的不二之选。 （原文） Amazing family run business. Beautiful facilities. Amazing 5 star property only steps to the beach and restaurants. Everything you could need so peaceful and restful. Apartment was beautiful and clean. On-site pool was great. The place is a must if you want a quiet restful tropical break surrounded by nature.

（由 Google 翻译）评价很准确。很棒的度假村。我们的三居室公寓非常适合我们一家人 （原文） The reviews are accurate. Lovely resort. Our 3 bedroom apartment was perfect for our family

（由 Google 翻译）在这里住了几晚。住在宽敞的14号公寓！在这里住两周很轻松！所有员工都很棒！强烈推荐！ （原文） Had a few nights here. In the huge no14 apartment! Could easily spend 2 weeks here! All staff were lovely! Cannot recommend enough!

（由 Google 翻译）刚刚在凯恩斯滨海大道度过了一个美好的周末。15号三居室公寓装修精美，拥有超大阳台和舒适的床。公寓里海风轻柔，还有两个漂亮的游泳池可以放松身心。公寓附近有很多很棒的餐厅和海滨步道。强烈推荐。 （原文） Just had the best weekend staying right on the Cairns Esplanade . The 3 bedroom apartment no 15 was beautifully furnished, fantastic large balcony and very comfy beds. Beautiful sea breeze through our apartment and 2 lovely swimming pools to relax by. Close to great restaurants and walking path along the waterfront. Highly recommend.

（由 Google 翻译）我和来自维多利亚的朋友在这里住了10天。 我们住在15号单元，这是一套位于三楼的宽敞的三卧两卫公寓。公寓干净整洁，视野开阔，地理位置优越，步行即可到达码头、夜市、餐厅和赌场等所有地方。床超级舒服。这里有大型泳池、安全的地下停车场，马路对面还有优质的咖啡馆和儿童游乐场。马路对面就是Esplande步行道，如果你想走远一点去柯林斯大道、植物园和当地的Arrow步道欣赏美景，那就去那里吧。对我来说，这是一个非常棒的居家假期。还会再来的。 谢谢。🙂 （原文） I stayed for 10 days with friends from Victoria. We had Unit 15 which was a spacious 3 bedroom, 2 bathroom apartment on the 3rd floor. The apartment was clean with great views, location was perfect, easy walking to everything, Marina,night markets, restaurants and casino. Beds were super comfy.Large pools, secure underground parking,and quality Cafe and kids playground over the road. Esplande Walking tracks over the road which if you want to walk a bit further to Collins Avenue and Botanical gardens and the local Arrow tracks for beautiful views. Awesome holiday at home for me. Will stay again. Thank you.🙂

（由 Google 翻译）太棒了！公寓非常干净，应有尽有，厨房设施齐全，洗衣房和两间浴室。就在凯恩斯的滨海大道上。地理位置优越，步行即可到达所有地方，包括餐厅、水族馆、夜市、赌场和码头。我订的是三居室公寓。对面有Muddys咖啡馆和免费儿童水上乐园，适合全家一起玩。一定会再来的。 （原文） Fantastic place. Very clean apartment, everything there you need, full kitchen , laundry 2 bathrooms. Right on the esplanade in Cairns. Great location, walk to all places , restaurants , aquarium, night markets , casino, marina. Had the 3 bedroom apartment . Muddys Cafe and free kids water park for families opposite. Would definitely go back .

（由 Google 翻译）地理位置优越，水景绝佳！靠近商店、餐厅和滨海大道。我们住在U15，宽敞舒适的三卧室公寓，设施齐全，带大阳台，可俯瞰大海。下次来凯恩斯一定会再来。 （原文） Location is amazing with gorgeous water views! Close to shops, restaurants and the esplanade. We stayed in U15, big spacious well appointed 3 bdm apartment with large balcony overlooking the ocean. Will definitely be back next I visit Cairns.

（由 Google 翻译）地理位置优越，步行即可到达所有地方，非常方便，非常干净、舒适，设施齐全，包括优质的吹风机、洗衣机和烘干机、吊扇和空调。 2 个很棒的游泳池，全天阳光普照，还有凉亭可以遮阳。 （原文） Amazing location, very convenient short walking distance to absolutely everything, very clean, comfortable, everything provided including great hairdryers, washing machine & dryer, ceiling fans and air conditioners. 2 great pools, sun drenched all day, gazebo's also available for shade.

（由 Google 翻译）我该从哪儿说起呢？首先，他们说这是一家五星级度假村，但这里却充斥着各种问题： - 床硬得像石头，枕头也一样 - 卫生纸是我这辈子用过的最薄的卫生纸 - 智能电视不支持任何流媒体服务 - 泳池甚至没有加热功能 - 电梯很臭 （原文） Where do I begin, to start with they say it’s a five star resort but here all the issues with the place -beds are as hard as rock and same with the pillows - toilet paper was the lowest ply I have ever wiped with in my life -smart tvs didn’t work for any streaming services -the pool wasn’t even heated -the elevator stinks

（由 Google 翻译）一切都近在咫尺！干净整洁，位置便利。我们非常喜欢住在这里，以后还会再来的。 非常满意这次住宿体验。 （原文） Close to everything!!, clean, tidy and convenient location. We loved staying here and will be return guests. Very happy with our stay.

（由 Google 翻译）科赫纪念馆 - 美丽的小型纪念馆，坐落在小大自然和修剪整齐的花园中。晚上灯光也很好 （原文） Koch Memorial - beautiful small memorial set in small nature and manicured garden. Nicely lit at night too

（由 Google 翻译）当你迷路时你会发现令人惊奇的东西 （原文） It's amazing the things you find when you're lost

（由 Google 翻译）度假的好地方 小镇的感觉，有很多事情可以做，对于有小孩的家庭来说这是一个安全的地方。泻湖是家庭的享受。非常便宜，天气好，位置优越。强烈推荐度假。 快来看看吧！你不会失望的。 （原文） Terrific place to take a holiday Small town feel, plenty to do and it’s a safe area for families with young kids. The lagoon is a treat for families. Very inexpensive, great weather, great location. Highly recommended for a holiday. Come and check it out! You will not be disappointed.

（由 Google 翻译）凯恩斯是一个乡村小镇，人们很友好，乐于助人。这座城市完全平坦，所以很容易步行骑自行车，是放松的完美场所，也许可以去绿岛在海滩上浮潜游泳。 （原文） Cairns is a big country town the people are friendly helpful. The city is completely flat so easy walking cycling perfect place to relax maybe take a trip to Green Island snorkel swim on the beach.

（由 Google 翻译）我爱上了这座城市。我喜欢建筑物的设计，尤其是国家图书馆。 （原文） Je suis tombé amoureux de cette ville. J’adore l’architecture des bâtiments notamment la National Library

（由 Google 翻译）嗯，这个城市给我一种独特的感觉，我们是在夏威夷......非常友好的人们 （原文） Well this city i unique feel we are in hawaii ...very friendly people

（由 Google 翻译）位于凯恩斯市 Abbott 街和 Spence 街拐角处的开放绿地。24/7 开放，不涉及任何费用。它以科赫博士纪念碑为特色：他是这座城市早期一位非常受人尊敬的医生。一块牌匾描述了这一点。 （原文） An open green space in Cairns City on the corner of Abbott st and Spence St. Open 24/7 No charges involved. It features the Dr Koch memorial: he was a very respected medical doctor in the early days of the city. A plaque describes this.

（由 Google 翻译）库兰达风景铁路 （原文） Kuranda scenic Railway

（由 Google 翻译）良好的客户服务 （原文） Good customer service

（由 Google 翻译）好的 （原文） Okay

我在这里住了四个晚上，它的位置非常好，房间很干净。

三星级的水平

Cp值高

（由 Google 翻译）套房面积很大，但小厨房却很简陋。没有烤面包机或任何厨具。只有叉子、餐刀和勺子。有冰箱，但没有冷冻室，所以对于想要一个实用小厨房的人来说，它勉强够用。 如果你住的是这样的房间，可以欣赏到绝佳的水景。我们的顶楼很安静，但天黑后才能听到酒店外游乐场的噪音。 浴室空间还可以，但不知何故台面不太好。浴室没有通风设备，所以会很脏/发臭。 电视选择不错。 （原文） Suite was a great size but kitchenette was not. No toaster or any tools. Just forks, table knives and spoons. Fridge but no freezer compartment so it is marginal for those that want a useful kitchenette. Great view of the water if you get one of those rooms. Our top floor was quiet but noise from playground outside the hotel is heard until after dark. Bath just OK with space but not a good countertop for some reason. No ventilation in the bathroom so it gets stale/stinky. Good TV options.

（由 Google 翻译）非常安静的酒店。非常干净，设施齐全。 我们只在城里住了一晚，所以没有使用游泳池，但它看起来很漂亮。 从这里步行不远就能到达许多餐厅和滨海艺术中心。完美 （原文） Lovely quiet hotel. Very clean and well equipped. We were only in town for one night so didn't use the pool but it looked beautiful. This place is a short walk to lots of restaurants and the Esplanade. Perfect

（由 Google 翻译）我们在广场酒店度过了非常愉快的时光。前台工作人员非常友好，总是乐于帮助我们解决任何需要。我们的房间宽敞、一尘不染，每天都会打扫，每天早晨还会提供干净的毛巾，这让我们感觉受到了很好的照顾。 唯一的小缺点是浴室没有排气扇，如果能用排气扇的话，淋浴后的蒸汽和残留的异味会好得多。 酒店地理位置优越，步行5分钟即可到达餐厅和酒吧，2分钟即可到达滨海艺术中心，10分钟即可到达码头。请注意，与大多数滨海艺术中心附近的酒店一样，酒店可能会有一些街道噪音和飞机噪音，所以耳塞可能会派上用场。不过，这并不是酒店的错，只是因为酒店地处中心位置。 总的来说，这是一次很棒的住宿体验，我们很乐意再次入住！ （原文） We had a very pleasant stay at the Plaza Hotel. The front desk staff were incredibly friendly and always happy to help with anything we needed. Our room was spacious, spotless, and cleaned daily, with fresh towels provided each morning, a nice touch that made our stay feel well looked after. The only small downside was the lack of an extractor fan in the bathroom, which would’ve helped with steam after showers or any lingering smells. The hotel’s location is excellent , just a 5-minute walk to restaurants and bars, 2 minutes to the Esplanade, and about 10 minutes to the marina. Do keep in mind that, like most hotels near the Esplanade, there can be some street and airplane noise, so earplugs might come in handy. That said, it’s not the hotel’s fault, just part of being in such a central spot. Overall, a great stay and we’d happily come back!

（由 Google 翻译）非常感谢这家酒店，它帮我们摆脱了之前入住酒店的困境。前台工作人员非常友好，比预期更早为我们准备好了房间。房间很大，床非常舒服，我身高一米八八，床也完全可以躺下。一切都干净整洁。 （原文） Can’t thank this hotel enough for saving us from our predicament with the hotel we were staying at. The reception staff were so friendly, having a room ready for us earlier than expected. Rooms was large, beds were extremely comfortable and I was able to fit my 6ft frame in this one. Everything was fresh and clean

比较完善不错的青旅！但是有3点建议和意见：第一能否将冰箱上的FREE FOOD的标签贴在明显位置上！因为一开始没有看到，将所有的食物放至免费食物区。第二天早上所有才买的牛奶果汁蛋糕等全部没有了！然后才发现贴在架子边缘的小标签上写的free food！ 第二点，对于好安静的朋友，这家绝对不是你的优选！因为每晚都是各种party，音乐整天没有停下来的！而且大部分都是欧美人，亚洲面孔非常少…所以看你的喜好！第3点，选择男女混合宿舍，一定要慎重！Bounce整体都非常不错，歌曲也很好听！性价比也很高！推荐👍

（由 Google 翻译）我们的宿舍简直恶心透了。我们到的时候，连工作人员都找不到我们的床，因为床被别人的脏衣服压得透不过气来。 到处都是垃圾和穿过的内裤，潮湿的衣服让整个浴室散发着阵阵恶臭，洗手池也堵住了，浴室里的每个角落都堆满了脏兮兮的化妆品，连个洗漱包都没地方放。床头柜和电源插座上都积满了灰尘。更糟糕的是，有些客人在房间里抽电子烟，还有人凌晨三点在我们楼下的双层床上做爱（晚上至少有两个陌生人进来了，这也让人感觉不太安全）。我们度过了糟糕的两个晚上，几乎没睡，尽量减少在宿舍里待的时间。 我知道这是一家派对旅馆（我们自己也不会早睡），而且我已经习惯了各种各样的住宿标准，但说实话，这简直是一场噩梦。是的，很多问题都是住客造成的，但我认为旅舍应该严格执行基本规定，确保每个人都能享受住宿。像我这样只住了两晚的住客，感觉只能听凭长期住客摆布。工作人员只拖了他们能接触到的那一小部分地板，还贴了一张告示说他们无法妥善清洁——但大家都对此置之不理。 没错，地理位置不错，酒吧供应的啤酒也不错，但仅此而已。更重要的是，他们的年龄政策（最高35岁）明显带有年龄歧视和歧视性。我本人也是35岁以下的人，所以才这么说——如果这种限制是基于任何其他人口因素，它绝对不会被接受，那么为什么呢？ （原文） Our dorm was absolutely disgusting. When we arrived, even the staff couldn’t find our beds because they were buried under other people’s dirty clothes. There was garbage and used underwear everywhere, damp clothes made the entire bathroom reek, the sink was clogged, and every surface in the bathroom was covered with piles of dirty cosmetics, leaving zero space to even put down a toiletry bag. The lockers and power outlets above the beds were thick with dust. On top of that, some guests were vaping inside the room and some were having sex on the bunk bed below ours at 3 a.m (at least 2 strangers got inside at night, which also doesn’t make it feel too safe). We had two awful nights, barely slept, and tried to spend as little time in the dorm as possible. I know this is a party hostel (we weren’t going to bed early ourselves), and I’m used to a range of accommodation standards, but this was honestly a nightmare. Yes, much of it was caused by the guests, but I believe a hostel should enforce basic rules so that everyone can enjoy their stay. It felt that guests like me, that stayed here for 2 nights only, were at the mercy of the long-term tenants. The staff only mopped the small sections of floor they could access and put up a notice saying they couldn’t clean properly - which everyone simply ignored. Yes, the location was good and the bar served nice beer, but that’s about it. What’s more, their age policy (maximum 35 years old) is blatantly ageist and discriminatory. I say this as someone under 35 myself - if this kind of restriction were based on any other demographic factor, it would never be accepted, so why is this?

（由 Google 翻译）这篇评论会很长，所以我先从优点开始。 这家旅舍位置很好，就在市中心，几分钟就能到达所有地方。旅舍本身很干净，前台工作人员非常乐于助人，也很友好。说到缺点。这家旅舍适合社交/派对，如果你喜欢社交/派对，这本身还不错。只是要注意，它从来都不太安静。我住宿期间遇到的主要问题是人。我住在一个有10个卧室的宿舍（已经客满了），有一天晚上我睡不着，因为人们半夜太吵了。比如：凌晨1点在阳台上放音乐；走进房间开灯不关门；走进与房间相连的卫生间呕吐、咳嗽或洗碗（碗里有食物，当然会招来昆虫）；有人半夜在宿舍房间里做爱（床上没有窗帘，所以你什么都得挨饿）；陌生人闯入房间过夜；有人在楼里摔门，半夜不停地尖叫。宿舍的厨房很脏，你得经常洗碗，因为没人洗干净碗，或者把碗泡湿了就放在架子上（厨房有告示牌，告诉你用完后要清洗，但大家都无视了）。很多烤箱都坏了，烘焙变得非常困难，因为能用的烤箱也在不停地使用。还有几次发生的情况是，食物从用来存放食物的盒子里被偷了，这真的很烦人，也很不尊重人。 不用说，我不喜欢在这家旅馆住，也不会推荐给任何需要休息的人，因为你根本得不到休息。 （原文） This is going to be a long review so I'm just gonna start with the positive aspects. The hostel location is very nice it's right in the town centre and you can reach everything in just a few minutes. The Hostel itself is mostly clean and the staff at the front desk are really helpful and friendly. Coming to the negative aspects. The hostel is a social/party hostel which in itself is not bad if that is your thing. Just be aware that it's never really quiet. The main problem I had during my stay were the people. I had a 10 bedroom dorm (which was fully booked) and I could not sleep one night because people were so loud during the night for example: playing music on the balcony at 1:00 AM, walking into the room and turning the light on and leaving it on, going into the bathroom that is connected to the room and puking, coughing or cleaning the dishes (dishes with food that of course attracted insects)in the bathroom sink without closing the door, people having sex in the hostel room during the night (there are no curtains on the bed so you are subjected to everything), having random people come into the room and stay the night, people slamming doors in the building and constantly screaming during night. The hostel kitchen was really dirty and you had to constantly wash the dishes before using them because no one cleaned their dishes properly or left them soaking wet and just put them on the shelf (they have signs there telling you do clean after yourself but everyone just ignored them). A lot of the ovens also didn't work which made baking stuff very difficult because the ones that did work were in constant use. What also happened a couple of times is that food got stolen out of the boxes that are used to store your food which is really annoying and disrespectful. Needless to say I did not enjoy my stay at this hostel and would not recommend it to anyone who needs to rest sometimes because you won't get any.

（由 Google 翻译）这家旅舍位置不错，员工也很友好。但是，如果你想放松身心，最好选择其他地方。这里全天都有音乐，如果你想早点睡觉，耳塞绝对是必需品。音乐声对我来说太大了；即使在楼上的酒吧，也很难和别人说话，听不清对方在说什么。 房间不是很干净，但这很大程度上取决于你的室友。 总而言之，如果你想放松身心，就不要来这里；否则，这里还可以。 （原文） This hostel is well located and the staff was friendly. However, if you wish to relax and chill you may think of a different venue. There is music the whole day, if you wish to sleep early, you absolutely need earplugs. Music was too loud for me; even at the bar upstairs it was difficult to talk and hear what the other person was saying. Rooms were not really clean but this depends a lot on your roommates. Basically, if you wish to relax, don’t come here otherwise it is ok

（由 Google 翻译）我太喜欢Mad Monkey Jungle了！这里的氛围超级友好，非常适合结识其他旅行者。员工总是面带微笑，乐于助人。房间干净舒适，各种活动也让住宿体验更加精彩。我强烈推荐这里，绝对能给你留下难忘的回忆！ （原文） I loved my stay at Mad Monkey Jungle! The atmosphere is super friendly and perfect for meeting other travelers. The staff are always smiling and helpful. The rooms are clean and comfortable, and the activities make the stay even more fun. I definitely recommend this place for an unforgettable experience!

（由 Google 翻译）总的来说，我们非常喜欢这家旅舍！厨房和浴室都很干净，公共区域也舒适宜人。他们还为我们提供了免费烧烤！虽然房间重新装修过，但家具和设备还可以改进。然而，工作人员非常不友好，尤其是我和朋友们与一位名叫艾玛的法国女孩有过一次非常不愉快的经历；当我们请她解释旅舍的规章制度和运作方式时，她态度粗鲁、自以为是，而且一点也不友善……这本该是她的工作！我认为这反映了酒店服务业从业人员的基本素质问题，坦白说，如果你无法对年轻的旅行者展现同理心，或许这份工作并不适合你！ （原文） Overall we really liked the hostel! The kitchen and the bathrooms are very clean and the shared spaces are nice and cosy. They also offered us a free barbeque! Despite being refurished, the furniture and equipment of the rooms could be enhanced. HOWEVER, the staff was very unfreindly, in particular me and my friends had a rather unpleasant experience with a french girl called Emma; she was rude, supposive and overall not friendly at all when we were asking her to explain us the hostel's rule and functioning... which is supposed to be her job! I believe that this speaks to basic requirments for someone that works in hospitality and frankly if you are unable to show empathy towards young travellers, perhaps this job is not for you!

（由 Google 翻译）我预订了这家酒店三晚的房间，但只住了一晚就退房了。房间非常脏，尤其是浴室，里面总是积水，而且有一股霉味。更糟糕的是，房间里还有好几只蟑螂。退房时我向前台反映了这个问题，他们却说现在好像每个房间都有蟑螂。我绝对不会推荐任何人入住这家酒店。 （原文） Hatte hier ein Zimmer für 3 Nächte ein Zimmer gebucht bin aber schon nach einer Nacht ausgezogen. Die Zimmer sind sehr dreckig insbesondere das Bad in dem dauerhaft eine kleine Pfütze war und ein muffiger Geruch. Zudem hatte ich im Zimmer mehrere Kakerlaken, als ich dies an die Rezeption beim auschecken gegeben hatte, wurde gesagt das jetzt anscheinend in jedem Zimmer Kakerlaken sind. Würde keinem Empfehlen hier zu bleiben.

（由 Google 翻译）地理位置优越，步行即可到达所有地方。便宜安全的停车场，在市中心真是个意外的惊喜。厨房很大，大约有8台冰箱，布局井然有序，餐具齐全等等。这不是一家派对旅馆，我们很享受晚上11点后的安静。 我们住的是一个很大的独立房​​间，但奇怪的是，里面有一张小双人床，没有衣柜，没有地方挂衣服，也没有地方坐。甚至没有挂钩，外面的栏杆上不允许挂毛巾或其他东西，所以把它们挂在哪里呢？巨大的空白墙壁，一幅画都没有，感觉就像监狱一样。可以放下一张特大床，但这只是一张小双人床，我们的脚都碰到床尾了。不过房间很干净，还提供舒适的毛巾。 漂亮的游泳池和室外的热带风情。总而言之，我们推荐入住这里。 （原文） Great location, walk to everything. Cheap secure parking which was a bonus being in the middle of the city. Huge kitchen with about 8 fridges, very well organised and plenty utensils, etc. Not a party hostel, we appreciated the quiet after 11pm. We had a private room which was huge but weirdly had a small double bed and no wardrobe, there was nowhere to hang our clothes and nothing to sit on. Not even any hooks, you are not allowed to hang towels or anything on the railing outside, so where are you supposed to hang them up? Big blank walls, not one picture, felt rather prison like. You could fit a king bed, yet it's only a small double, our feet were touching the end. But it was clean, with nice towels provided. Lovely pool and tropical feel outside. Overall, we recommend staying here.

（由 Google 翻译）很棒的体验。工作人员非常热情友好。您可以在谷歌钱包上下载房间钥匙，一切都非常方便。公共区域通常都很干净，除了晚上厕所会因为人多而变脏。总的来说，每个人都很尊重客人。非常安全，地理位置优越。紧邻凯恩斯中心站、众多优质餐厅和夜市。我在这里住得很愉快。 （原文） Great experience. Very chill and kind staff. You can download the room key on your google wallet which makes everything convenient. The common areas were all usually clean, except in the evening when the toilets would get a dirty as people used it. But generally, everyone was very respectful. Very safe and fantastic location. Right next to Cairns Central and all the great restaurants and Night market. I enjoyed my stay there.

（由 Google 翻译）房间和包装盒上说的一样，一张床、一条毛巾和一台空调。房间很小，闻起来有点潮湿， 窗户周围还有点脏。位置很棒。泳池很漂亮。浴室大小合适，也很干净，从来不用等位。工作人员很棒。酒店内的停车位很安全，但建议提前预订，以确保有车位。 （原文） Room was as it said on the box, a bed a towel and and air con unit. It was a very small room that smelt a bit damp and dirt around the windows. Location was amazing. Nice pool. Bathrooms were a good size and clean, never had to wait. Staff were fab. On site parking was secure but recommend booking in advance to make sure you get a spot

（由 Google 翻译）地理位置绝佳。去哪儿都很近，尤其是凯恩斯市中心，商场里什么都有。 我住的是六人间。基本上就是个青年旅舍，但床周围没有窗帘，所以有时候确实有点不舒服。 设施有点老旧，但他们尽力维护了。厨房大部分地方都比较乱。不过，我的意思是，你不能对青年旅舍抱有太高的期望。如果你需要工作，共享办公空间也很不错，也很干净。我觉得共享办公空间绝对是这里最干净的地方……哈哈 （原文） Location is perfect. Very close to everywhere especially to Cairns central, the mall’s got everything. I stayed in a 6 bed shared room. It is basically hostel but there is no curtain around the bed, so definitely is kind disturbing sometimes. Facility is kinda old, but they did the best to maintain. Kitchen is pretty messy mostly. But I mean you can’t expect much out of hostel. Co-working space is nice and clean if you need to work. I would say co-working space is definitely the cleanest place in here…lol

（由 Google 翻译）凯恩斯青年旅舍（YHA）不突出的原因不难理解。烧烤架和一些干衣机需要修缮，剩下的唯一一个储物柜门摇摇欲坠，摇摇欲坠。在我们的房间里至少放一把凳子或椅子应该不难吧？ 不过厨房还不错，食物储物柜也不错。由于门卡存储模块故障，我下班后才到，结果被挤到了街上，不过夜班服务员效率很高。事实上，她值得五星好评。 （原文） Its not hard to say why Cairns YHA doesn't stand out. The bbq and some clothes dryers needed work and the one remaining room locker door hung sadly on a hinge. Surely it wouldn't have been too hard to have at least one stool or chair in our room? The kitchen was fine though, as were the food storage lockers. Arriving after hours left me in the street due to faulty key card storage module(s) but the night clerk was efficient. In fact she was worth five stars.

（由 Google 翻译）我到的时候床还没铺好，只好自己动手，毕竟旅行了一整天，实在不想再这样了。接待员态度很好，房间也很干净，但说实话，他们不知道怎么不打扰别人睡觉，尤其是在清晨离开的时候。不过总的来说，这是一家不错的旅馆，干净整洁，不像其他旅馆那样凌乱。 泳池很棒，还有水力按摩。 （原文） Bed was not done when I got there, I had to do it by myself, and after all day travelling is not what you wanna do. The receptionist was cool, rooms clean, but honestly, they dont know how to not disturb others sleeping, especially in the early morning when they're leaving. But overall, it is a good hostel, clean and not messy like others. The pool is amazing with hydromassage.

（由 Google 翻译）这里有形形色色的客人，既有本地人也有外国人，他们来这里是为了各种各样的目的。服务很棒，对面就是大型购物中心，靠近Rustys市场。您可以安心入住，这里有很多户外活动选择，既可以享受私人空间，也可以和其他人聊天。 （原文） Excellent variety of people staying for all types of reasons and from local and abroad. Great service, across from major shopping centres and close to Rustys markets. You can feel safe and have loads of outdoor options to get personal space or chat to others.

（由 Google 翻译）住宿环境优美。设施干净整洁，维护良好。泳池很漂亮，还有海龟保护区（可以喂鱼），还有一个宽敞的露营厨房。工作人员非常优秀，热情周到，即使我们要求延长住宿，他们也能灵活安排。这正是您在澳大利亚旅行时所需要的。一定会再次入住这里。 （原文） A beautiful spot to stay. Very clean and well maintained amenities. A beautiful pool, turtle sanctuary where you can feed the fish and a nice big camp kitchen area. Staff were excellent and very accommodating, they were very flexible and were able to fit us in when we asked to stay longer. This is exactly what is needed when you’re travelling around Australia. Would definitely stay here again.

（由 Google 翻译）我们上周在这里住得非常愉快。我们的小屋景色优美，空间宽敞。虽然有点蚂蚁问题，但我们觉得我们是在热带昆士兰！我们几次用完了所有便利设施，所以希望能再提供一次服务。泳池区非常棒，也很干净。我们很喜欢在这里度过的下午时光。也很喜欢参观海龟保护区。工作人员非常友善热情。总而言之，这次住宿体验非常棒！感谢团队！ （原文） We really enjoyed our stay here for the last week. Our cabin had a lovely outlook and was very spacious. There was a few issues with ants but we just figured we're in tropical Queensland! Could have done with another service as we ran out of amenities a few times. The pool area was absolutely splendid and clean. Loved our afternoons here. Also enjoyed the turtle sanctuary. Staff were kind and friendly. Overall a really great stay! Thanks team!

（由 Google 翻译）清澈见底的小溪，沙滩区可供孩子们玩耍。我们宽敞的营地位于146号，后面是一块石板，溪流奔腾。泳池和水疗中心干净整洁，景色宜人。小块区域的淋浴水温很热，但水压略有不足。设施很干净，但只有每个人都努力保持整洁才能保持干净。我只花了一天时间催促设施工作人员清理一个厕所。那里有一家咖啡馆，提供冷热饮品，冰沙味道好极了。工作人员友好热情，乐于助人。 （原文） Crystal clear water Creek with sandy Beach area for kids to play. Our spacious site was 146 with a slab and the running Creek behind us. A lovely clean pool and spa. Showers in the small block were hot but lacked some water pressure. The amenities were clean and can only keep clean if everyone tries to keep them tidy. I did have only one day chase up the amenities staff to clean up one of the toilets. Having a coffee shop there for drinks hot and cold, smoothies were yummy. Staff were friendly and helpful.

（由 Google 翻译）很棒的露营地！我们和孩子们在这里感觉非常舒适。周围绿树成荫，厨房干净宽敞，浴室也很现代化。还有一个很棒的带按摩浴缸的泳池。 （原文） Toller Camping Platz. Wir haben uns hier mit unseren Kindern sehr wohl gefühlt. Schön grün, saubere und große Küche und moderne Bäder. Und dazu auch ein toller Pool mit Whirlpool.

（由 Google 翻译）这是我公路旅行中最喜欢的露营地！营位宽敞，美丽的树木保证了每个营位之间的私密性。植被茂盛，泳池也很棒，浴室总是很干净。感谢热情好客的法国女孩艾玛！ （原文） My favorite caravan park of the road trip! The sites are spacious, with nice privacy between each spot thanks to beautiful trees. The vegetation is stunning, the pool is super nice, and the bathrooms are always clean. Thanks to Emma, the French girl, for the warm welcome!

（由 Google 翻译）我们最近（2025年7月）在这里住了几晚，公园一尘不染，一点也不吵闹（考虑到当时人满为患），工作人员也非常热情友好。公园位于凯恩斯市中心，附近有一个很大的狗狗公园。我们住的小屋很漂亮，虽然浴室有点小，但这并不意外。我推荐给所有带宠物旅行的人。 （原文） We spent several nights recently (July 2025) and the park was spotless, not at all noisy (given how full it was), and the staff were lovely. Very central Cairns location, with a huge dog park very close by. We had a lovely cabin, although the bathroom was a little small, it was not unexpected. I would recommend for anyone travelling with pets.

（由 Google 翻译）首先，泳池和浴室的瓷砖非常滑！请务必格外小心（我年纪不大，甚至经历过几次非常惊险的时刻）。 我们非常喜欢在这里的住宿。强烈推荐溪边的住处。多花几块钱绝对值得。 （原文） Firstly, very slippery pool and bathroom tiles! Please be extra careful (I’m not an oldie and had even still a few very scary moments) Loved our stay here. Highly recommend the creek-front sites. SO worth the extra couple of dollars.

（由 Google 翻译）这绝对是我和朋友住过的最好的旅舍之一。我们得到了所有想要的设施，房间、公共区域和厨房都非常干净，一切都让人感觉非常舒适。地理位置优越，步行即可到达所有地方。 （原文） Definitely one of the nicest hostels my friends and I have ever stayed in. We were provided with everything we could wish for and the rooms, the common area and the kitchen were very clean and everything felt really cozy. Location is nice and in walking distance to everything.

（由 Google 翻译）我最喜欢的旅舍。员工很友好（甚至在办公时间以外也帮我们办理入住！），邮件回复也很及时——他们会在你到达之前联系你确认入住细节，这点非常有帮助。泳池很漂亮，整个旅舍的装修也很漂亮，营造出一种独特的温馨氛围。其他设施，比如洗衣房，也很棒。我们住的是带共用浴室的独立房间。我太喜欢了，我们甚至还有一个阳台可以俯瞰街道，我们可以在那里吃早餐等等。浴室很棒，很漂亮，很现代，还有室外淋浴——虽然我没机会用，但听说它们都很好。厨房设施齐全，应有尽有。地理位置对我们来说也很完美，离灰狗巴士站很近，远离城市的喧嚣，但仍然可以轻松步行到任何你想去的地方。我对这家旅舍毫无怨言，它太棒了。会推荐，也期待下次再来。 （原文） My favourite hostel ever. Friendly staff (that helped us check in even outside of office hours!), really responsive on email - they’ll contact you before you arrive to confirm check in details which is so helpful. The pool is lovely and the entire complex is decorated so nicely, a really quirky welcoming vibe. Other facilities like laundry great. We had a private room with shared bathroom. Loved it so much, we even had a balcony looking out onto the street where we could eat breakfast etc. The bathrooms are great nice and modern, there are also outdoor showers - though didn’t get the chance to use them, I’ve heard good things. Kitchen really well equipped with everything you could need. The location was perfect for us too, really close to greyhound bus stop, further away from noisy areas of the city, but still easily walkable anywhere you need. I have nothing bad to say about this place, it was wonderful. Would recommend and love to return.

（由 Google 翻译）地理位置优越，步行即可到达所有地方。服务很棒，员工也很友善。房间里应有尽有，我们房间对面就有两间浴室。唯一不足的是，隔壁房间住着一个婴儿和家人，可惜的是，我们当时正准备赶早班飞机，所以房间很吵。火车或汽车经过时，窗户也会嘎嘎作响。我们还得把冰箱腿楔住，因为它不平衡，会随着窗户一起晃动。总而言之，住宿体验很棒，感觉非常温馨！我们也很喜欢我们的狗狗Sita🥰 （原文） Good location, everything is in walking distance. The service was great and the staff were lovely. The room had everything we needed and there were two bathroom situated just opposite our room. The only downsides I would say are that a baby and family stayed in the room next door and sadly it was very noisy as we were trying to sleep for our early flight. The window also rattled loudly when a train or vehicle came past. We also had to wedge the fridge leg because it was unbalanced and would also shake with the window. Overall, a good stay and it definitely felt very homely! We also LOVED the dog Sita🥰

（由 Google 翻译）这家旅舍真的很棒，魅力十足，个性十足。我喜欢那里的休闲空间，而且非常干净安静。步行即可轻松抵达中央商务区。床很舒服，非工作时间入住和退房也很便捷。如果晚上能把窗户打开就更好了，因为我更喜欢只开风扇睡觉，而不是开空调。不过总的来说，这是我住过的最好的旅舍之一。 （原文） Really lovely hostel with lots of charm and personality. Loved the chill out spaces and found it very clean and quiet. Easy walking distance to CBD. Bed was comfortable and out of hours check in and check out was straightforward. It would've been nice to be able to prop the window open at night as I prefer to sleep with fan only rather than using aircon, but overall this is one of the nicest hostels I've stayed at.

（由 Google 翻译）我在亚洲和澳大利亚住过50多家旅舍，但这家绝对是我的心头好。他们真的把每个细节都考虑周全了。它不是那种派对旅舍，但却非常社交、轻松，而且非常舒适。工作人员也非常友好，让你有宾至如归的感觉。 （原文） I’ve stayed in over 50 hostels in Asia and Australia, but this one is my absolute favorite. They’ve really thought of every little detail here. It’s not a party hostel, but it’s super social, relaxed, and really cozy. The staff are also super friendly and make you feel right at home.

（由 Google 翻译）这是我住过的最好的青年旅舍之一！员工非常棒，真正以顾客为中心——一切都安排得井井有条，细致周到。我强烈推荐这家旅舍给所有人。 玛莎，干得漂亮！ （原文） One of the best hostels I’ve ever stayed in! The staff are amazing and truly customer-oriented — everything was handled smoothly and with great care. I’d highly recommend this hostel to anyone. Fantastic job, Masha!

（由 Google 翻译）总体来说，地方挺漂亮的，但员工态度不好。退房时他们居然要额外收费，我这辈子都没见过这种事。老板居然连个租车电话都要收费，真是莫名其妙，而且事先也没通知。 还有，如果你想把衣服弄脏，那就用他们的洗衣机吧。狗挺可爱的，但最后冲我们吠的却是狗主人。 （原文） Overall a pretty place, but not nice staff. They want you to pay an extra fee once you checked out, which I have never seen in my life. The owner charges you for a simple call to rent a car, which is crazy as well as unannounced. Also if you want to ruin your clothes, use their laundry machine. The dog was nice, but the owner was the one barking at us in the end.

（由 Google 翻译）房间有点旧了，但位置和设施完全超过了这一点。如果您有小孩，游泳池非常棒，而且靠近所有当地设施。 （原文） Rooms are getting a bit tired, but location and facilities completely outweigh this. The pool is fantastic should you have young kids and close to all local amenities.

（由 Google 翻译）我真的很享受在这里的住宿。令我惊喜的是，我们的公寓对于我支付的价格来说是如此宽敞且装饰精美。 喜欢现代家具，厨房是一个梦想。公寓非常干净整洁。 床非常漂亮和舒适。喜欢在睡个好觉后早上醒来，看到泳池边有很多袋鼠，同时在阳台上喝咖啡。 这真是一种享受！ 位置便利，靠近商店、海滩、餐馆和其他旅游景点。 喜欢在每天早上清洁的大游泳池里游泳。如果我们再来这条路，肯定会预订。 （原文） I really enjoyed my stay here. Was pleasantly surprised how spacious and nicely decorated our apartment was for the price I paid. Loved the modern furnishing and the kitchen was a dream. The apartment was very clean and tidy. The bed was so nice and comfy. Loved waking up in the morning after a good night's sleep and seeing lots of kangaroos by the pool while having my coffee in the balcony. What a treat it was! Convenient location, close to shops, beaches, restaurants and other tourist attractions. Loved swimming in the large pool which is cleaned every morning. Will definitely book if we come this way again.

（由 Google 翻译）美丽的度假村，有很棒的公寓。 我们有一个带阳台的大公寓，可以看到热带泳池的景色，非常美丽。 轻松办理入住/退房。如果你没有车的话，周围设施不多，但比凯恩斯市中心更安静。 （原文） Beautiful resort with marvellous apartments. We had a big apt with balcony and view on the tropical pool that was simply beautiful. Easy check-in/out. Not many facilities around if you don't have a car, but more quiet than Cairns center.

（由 Google 翻译）我花了几天时间重新思考如何评价马林湾度假村。是的，这是一个美丽的度假胜地，热带气候，特殊的植物，空气中弥漫着香气。度假村的泳池非常好。游泳池是温水的，适合休闲和运动游泳。白色沙滩的泻湖使它就像度假村中央的海泻湖。没有水疗浴缸。 每间公寓均配备您烹饪所需的一切。 一件坏事是公寓真的很脏。入住前没有打扫。床底下、沙发底下都有污垢；餐具还在洗衣机里。 我们甚至发现了以前的住户的玩具（如果不是之前的话）。公寓太暗了。 工作人员非常友好，提供优质的客户服务。 这是家庭或老年人度假的好地方。对于年轻人来说，这可能会很无聊，因为周围什么都没有，但这仍然是我的看法。 还有一件事。度假村周围到处都是袋鼠。他们甚至上门。 （原文） It took me few days to rethink how to review Marlin Cove Resort. Yes, this is beautiful place for holiday, tropical climate, special plants, arome in air. The resort's pool are very nice. Lap pool is heated and good as for relaxation as for sport swimming. Lagoon with white sand makes it like sea lagoon in the middle of the resort. The were no spa tubs. Every apartment is provided with everything you need for cooking. One bad thing that apartment was really dirty. It wasn't cleaned before are check in. Dirt under the beds, under sofa; dinnerware was still in washing machine. We even found a toy from previous occupants if not before previous. The apartment is too dark. Staff was very friendly with high customer service. This is nice place for holidays for families or older people. For youth it could be boring as there is nothing around but this is still my opinion. One more thing. Kangaroos are everywhere around resort. They come even to door.

（由 Google 翻译）我和家人（妻子和两个孩子）在这里住了 4 天，我们非常享受。员工很友好，下班后服务很好，泻湖游泳池很棒。附近有相当不错的杂货店，还有大型儿童游乐场。但不要对游泳池期望太高（对我来说太小了）。游戏室的质量也有点令人失望。 （原文） I spent here 4 days with my family (wife and 2 kids) and we absolutely enjoyed it. Staff is friendly, after hours service is good, lagoon swimming pool is amazing. Pretty good grocery store is very close, also big kids playground is nearby. But don't expect too much from lap swimming pool (too small as for me). Also a bit disappointed with a quality of a game room.

（由 Google 翻译）可爱的地方，环境安静。适合孩子们，游泳池有足够的阳光和阴凉处。这里有一些烧烤设施，而且很干净。公寓备有充足的餐具和餐具。如果您在国内旅行，请带上一些洗碗片，因为您只得到两袋。 （原文） Lovely place in a quiet setting. Good for kids and the pool has enough sun and shade. There are a few BBQs here and quite clean. The apartments are well stocked with cutlery and dishes. If you are travelling domestic bring some dishwashing tablets as you only get two sachets.

（由 Google 翻译）我和我的家人（2 位成人 + 2 位儿童和 1 位婴儿）六月份在这里住过。我们发现这个度假村完全满足了我们的需求。厨房里锅碗瓢盆、餐具等一应俱全。可能只缺少烤盘。至少我们住的房间最近好像换过新电器。新的博世炉灶/烤箱、洗衣机和烘干机。这些对于一个家庭来说都是必需的。 泳池很棒，看得出在温暖的月份会很棒。我们去过一次，但对于这个季节来说太冷了。至于地理位置，这里非常完美。靠近三一海滩和那里的餐厅。稍远一点的地方位于凯恩斯和道格拉斯港之间，所以我们到处都逛了逛，最北边的戴恩树国家公园，发现对于有小孩的家庭来说，这个距离很合适。 无线网络一直可用，而且信号很强。房间里有一台大电视，可以收看付费电视（虽然不是所有频道）。我们没有使用网球场或其他设施，所以无法评论。但就房间和员工的友好程度而言，我无可挑剔。以后还会再住这里。 （原文） My family (2 Adults + 2 children and 1 baby) and I stayed in here in June. We found the resort perfect for our needs. The kitchen is well stocked with pots, pans, cutlery, ect. Perhaps only lacking oven trays. At least the room we stayed in seemed to have gone a recent overhaul of appliances. New Bosch stove top/oven, washing machine and dryer. All which were needed by a family. The pool was great and can see it would be awesome in the warmer months. We went in once, but far too cold for this time of year. As far as location, it was perfect. Close to Trinity Beach and the restaurants there. Further from that it is in between Cairns and Port Douglas, so we ventured all over the place as far north as the Daintree and found distance it was great for a family with young ones. Wifi was always working and strong. The room has a large TV with pay tv included (although not all channels). We didn't use the tennis courts or other facilities so can't comment on them. But as far as room goes and friendliness of staff, I couldn't fault it. Would stay here again.

（由 Google 翻译）从第一次打电话预订我们的公寓开始，一路都是五星级。朱迪的客户服务无可挑剔。我们预订了 7 天的住宿。房间一尘不染，设施也很棒。我们阳台上的景色真是令人叹为观止。泳池很干净，健身房设备齐全。所有的工作人员都帮助我们度过了难忘的时光。迫不及待地想重新预订明年再次入住。 （原文） 5 star all the way from the first phone call to book our apartment. Jodie’s customer service could not be faulted. We booked for a 7 day stay. Room was spotless and facilities were fantastic. The view from our balcony was just breathtaking. Pool is very clean and the gym is very well equipped. All the staff have helped to make our stay unforgettable. Cannot wait to re book for another stay next year.

（由 Google 翻译）地理位置绝佳，步行即可到达我们想去的大多数地方。即使带着孩子，步行7分钟即可到达珊瑚礁码头。购物中心、火车站和夜市也近在咫尺，交通便利。周边餐饮选择丰富——我们尤其喜欢在Wharf One享用早餐，并在Hemingway Brewery享用了美味的晚餐。 这套三居室公寓非常宽敞，非常适合我们一家六口居住，每个人都有足够的空间放松身心。公寓配备两个停车位也是一大亮点。 需要注意的是：客人需要进行垃圾分类，普通垃圾需通过公寓外的垃圾桶倾倒，可回收物品则需丢弃到楼下的垃圾桶。我们对此感到有些意外，因为我们习惯于将物品分类，然后让清洁工处理剩余的物品。另一项要求是退房前清洗、擦干并收好所有餐具。因此，我们选择在最后一天不做早餐，因为没有时间把所有餐具都擦干。在大多数地方，只需在离开前运行一下洗碗机就可以了。 总的来说，我们住得很愉快，强烈推荐这间公寓，尤其是家庭入住。如果您习惯了更轻松的退房流程，请注意退房流程。 另外，如果您对噪音敏感，请携带耳塞。我们入住的第一晚，码头上传来喧闹的派对噪音。面向码头的主卧可能会比较吵。幸好，另外两间卧室比较安静。 （原文） The location was absolutely wonderful. We were within walking distance of most places we wanted to visit. The Reef Terminal was just a 7-minute walk away, even with children, and the shopping centre, train station, and night market were also conveniently nearby. There were plenty of food options around — we especially enjoyed breakfast at Wharf One and had a lovely dinner at Hemingway Brewery. The 3-bedroom apartment was very spacious and perfect for our family of six, with plenty of room for everyone to relax. Having two car spaces allocated to our apartment was also a nice bonus. One thing to note: guests are required to separate trash and take out the general waste via a chute outside the apartment, while recyclables need to be disposed of at a bin downstairs. We were a little surprised by this, as we’re used to just separating items and having cleaners handle the rest. Another requirement was to wash, dry, and put away all dishes before checkout. Because of this, we chose not to cook breakfast on our last day, as we wouldn't have had time to dry everything. In most places, simply running the dishwasher before leaving has been acceptable. Overall, we had a very enjoyable stay and would recommend the apartment, especially for families. Just be mindful of the checkout procedures if you're used to a more relaxed process. Also, bring ear plugs if you are sensitive to noise. There were loud partying noises from the wharf the first night we stayed. The master bedroom facing the wharf can get noisy. The other 2 bedrooms were quieter thankfully.

（由 Google 翻译）通过电子邮件进行有用且友好的预订流程。办理入住很方便，公寓非常宽敞干净，我们住在 701 号公寓，喜欢它的一切。 厨房设备齐全，当我们到达时，冰柜和冰箱里已经有很多餐具、冰块和水——非常感谢。纲要非常详尽且内容丰富。三个分体式空调使公寓保持凉爽。 位置很棒，步行 5 分钟即可到达码头餐厅和酒吧，距离赌场有 2 个门。从阳台上看到的入口景色非常美丽。 朱迪特别乐于助人，没有什么太大的麻烦，当我们有一次把自己锁在门外时，工作人员的绅士非常宽容。工作人员的另一位绅士也非常有礼貌和友善。 街道和邻近公寓楼会产生一些噪音，因此如果您对噪音敏感，请带上耳塞。某处还有一座钟楼，会在整点报时，但并不打扰。 我们希望一有机会就再次住在那里！ （原文） Helpful friendly booking process via emails. Easy check-in, wonderful spacious clean apartment, we stayed in 701 and loved everything about it. Well appointed kitchen, lots of utensils and ice and water already in the freezer and fridge when we arrived - much appreciated. Compendium was very thorough and informative. Three split system air cons to keep the apartment cool. Location is fantastic, a 5 min walk to pier restaurants and bars, casino is 2 doors away. View of the inlet from the balcony is gorgeous. Jodie was especially helpful, nothing was too much trouble, and the gent on staff was very forgiving when we locked ourselves out once. The other gent on staff was also very polite and kind. There is some noise from the street and neighbouring apartment blocks so if you are sensitive to noise bring some earplugs. There is also a bell tower somewhere that chimes on the hour, but it's not intrusive. We hope to stay there again the first chance we get!!

（由 Google 翻译）我们住的是一套两室两卫的公寓。房间宽敞明亮，干净整洁。阳台和房间都能欣赏到美丽的海景。地理位置优越，靠近商店、滨海大道、赌场和火车站。工作人员非常友好。强烈推荐！ （原文） We stayed in a 2 bedroom, 2 bathroom apt. So much room, clean and spacious. Great view of the water on the balcony and from the rooms. Very central to the shops, esplanade, casino, and train station. Friendly staff. Definitely recommend!!

（由 Google 翻译）感觉就像住在舒适的家里 我一大早就到了 如果你想把行李留在家里，轻装旅行 原本给我们准备的房间要到2点才能使用，但是我们现在就可以带您参观楼下两层的房间！ 我很高兴能够早点在房间里休息一下。 电源也充电 这是一次很棒的凯恩斯之旅！ 垃圾分为可回收物和不可回收物，并倒入各楼层的垃圾槽中。 可回收垃圾可以混合在一起 到一楼大垃圾桶 令人惊讶的是它与日本有很大不同，但很方便！ 还有一套盘子等等。 我从日本带来了纸盘。 使用一次性筷子可能是个好主意。 还有前一位客人留下的调味品。 我随身带着它或者在超市买它。 （原文） 住みやすいお家に滞在する感じ 早朝に着いてしまい 荷物だけでも預けて身軽にと思ったら 当初用意した部屋は２時にならないと入れないけど、2階下の部屋なら今案内出来ると！ だいぶ早く部屋で休めたのが嬉しかったし パワーもチャージされて 楽しいケアンズ旅行になりました！ ゴミはリサイクルできるかそれ以外かの分別です、各階のシューターにゴミ リサイクルゴミはごちゃ混ぜで良いので １階の大きなゴミ箱へ 日本とは勝手が違い驚きですが便利です！ 皿など一式ありますが 日本から紙皿を持って行きました 割り箸もあると良いかも知れない 前の人の残した調味料があったが 持って行ったりスーパーで買いました

（由 Google 翻译）我 7 年前曾在这里住过，但对于一个 5 口之家来说，这里足够宽敞，有很多房间，而且位置也很好。 （原文） 7年前の利用でしたが、 5人家族には充分な広さと部屋数で 立地条件が良かったです

（由 Google 翻译）我强烈推荐这间公寓给来凯恩斯旅游的家庭。 我们一家四口来凯恩斯时都会住在这间公寓。（我们一家四口，两个小孩，一个小孩，一个中号，还有两个大人。） 虽然是两居室公寓，但空间宽敞，约140平方米，包括厨房、浴室、淋浴间和露台。 公寓还配有洗衣机和烘干机，方便您清洗衣服和泳衣。 地理位置优越，方便散步、游览泻湖、购物和用餐。 凯恩斯的大多数酒店都面朝大海，但这里是滩涂，退潮时景色不太美。然而，这间公寓的露台正对着公园和河口，每天早晨都能欣赏到美丽的日出，晚上在露台上喝啤酒也是一件非常惬意的事情。 房间里的厨房配备了所有必要的炊具和调味料，您可以烹饪一顿丰盛的饭菜。如果带孩子外出就餐不方便，您也可以选择在房间里用餐。我们最喜欢的事情之一就是从超市买我们最爱的沙拉套餐，在房间里烤牛排，享受美味的餐点。 礼宾部还为前往泻湖和绿岛的游客提供免费沙滩巾，并提供免费室内停车位。 礼宾部工作日上午 8:00 至下午 5:00 随时待命，他们非常友好且乐于助人。他们随时准备为您解决任何房间问题，甚至还会免费提供旅游服务。（有些甚至提供特别折扣。） 我们强烈推荐您在凯恩斯入住这家酒店。 （原文） 家族でCairnsに行く方には絶対にお勧めです。 私達家族は、Cairnsでは毎回こちらのApartmentにお世話になっています。(家族４人、小・中＋大人２人) 部屋は、２ベッドルームでもキッチン、バスルーム、シャワールーム、テラス含めると140㎡位あり広々しています。 また、洗濯機や乾燥機もあるので、衣類や水着も洗えるので便利です。 散歩に出かけたり、lagoon・買い物・食事にも歩いて行ける好立地です。 Cairnsは、殆どのホテルが海が見える様な向きなのですが、海は干潟で潮が引いていると綺麗ではないのですが、ここのテラスは目の前の公園および河口側を向いており、毎朝、朝日が綺麗に見えますし、夕方、テラスでビールを飲むと本当に気持ちよくなります。 部屋のキッチンも、全ての調理器具や最低限の調味料が揃っているので、食事もフルに作れますから、子連れで毎食外食が大変な時は、部屋食も出来ます。うちは、スーパーで好きなサラダキットを買ってきて、部屋でステーキを焼いてタラフク食べるのが楽しみの１つとなっています。 更に、lagoonやグリーン島に持って行くビーチタオルもコンシェルジュで無料で貸してくれますし、屋内駐車場も無料で使えます。 平日は、8時から17時コンシェルジュにスタッフが常駐していて、とっても気さくで親切です。部屋での困り事はいつでも聞いてくれますし、手数料なくツアーの相談にものってくれます。(なかには特別な割引もアリ) 是非、Cairnsでの滞在先として利用してみて下さい。

（由 Google 翻译）地理位置优越，就在海滩上，景色优美。公寓非常大，乍一看有你需要的一切。然而，您也可以看到时间的破坏，因为一些家具，尤其是门，显示出明显的磨损迹象。总而言之，三颗星或四颗星不错，但不是五颗星！抱歉，但这需要仔细翻新和修复家具。女主人非常友善和友好。无法延迟退房。起飞前不提供淋浴或更衣设施。 （原文） Tolle Lage direkt am Strand mit fabelhaftem Ausblick. Das Apartment war sehr groß und auf den ersten Blick mit allem was man braucht ausgestattet. Allerdings sieht man auch den Zahn der Zeit, da einige Einrichtungsgegenstände und auch insbesondere die Türen deutliche Gebrauchspuren haben. Alles in Allem gute drei oder 4 Sterne - jedoch keine fünf! Sorry, aber dafür müßte eine sorgfältige Renovierung und Restauration der Möbel erfolgen. Gastgeberin ist sehr nett und freundlich. Late Check Out war nicht möglich. Ein Dusch- oder Umzieggelegenheit vor dem Flug wurde nicht angeboten.

（由 Google 翻译）这套公寓的景色美极了！！我们享受了几个小时在门廊上凝视美景的时光。从床上欣赏的景色也同样令人赞叹。舒适的床，漂亮的浴缸，以及超棒的洗衣机和烘干机。厨房配备了基本烹饪所需的一切。 泳池很棒，大小适中，我们住的时候有点冷，但当时是冬天。停车场和整个公寓都很安全，我们在那里总是感到安全。物业管理团队乐于助人、热情友好。 唯一的缺点是我们到达时厨房很脏。台面上粘着食物，所以我不得不先打扫干净才能使用。此外，在我们住的那一周里，我不得不不断地与厨房里的小虫子搏斗。周中清洁服务似乎没什么用，除了换床单和毛巾，除此之外没有打​​扫或倒垃圾。 总的来说，我们非常享受这次住宿，并会推荐给其他旅行者。 （原文） The apartment has the most spectacular view!! We enjoyed hours and hours of porch time staring at that beautiful view. The view from the bed is just as wonderful. Comfortable bed, the bath tub is nice, and the washer and dryer is a fantastic bonus. Kitchen had everything needed for basic cooking. The pool is great, nice size, just a bit cold while we were there but it was winter time. The parking garage is secured, as well as the entire property, we always felt safe there. The property management team were helpful, inviting and friendly. The one complaint would be the kitchen was dirty when we got there. The counters had food stuck to them, so I had to clean before we could use it. Also while the week we were there, I had to continually battle little tiny bugs all over the kitchen. The maid service mid week didn't seem to do much, besides change the bed sheets and replace towels, otherwise no sweeping or no taking out of trash. Overall we really enjoyed our stay and would recommend it to other travels.

（由 Google 翻译）我们在三一海滩凯恩斯的时候在这里住了几天。 经过检查，工作人员对我们非常友好，让我们有宾至如归的感觉。 办理入住手续非常简单方便，您还有自己的私人停车坡道，无需额外付费。 房间一尘不染，干净，布局很棒，配备了您住几天或一个月所需的一切！他们配有洗衣机、烘干机、洗碗机、冰箱以及烹饪和清洁所需的任何物品。 现在的景色……太棒了。这就像电影里的东西。 从卧室和客厅都可以清楚地看到它。 如果我回到凯恩斯，我会再次住在这里！ （原文） We stayed here for a few days while in cairns on trinity Beach. Apon checking, the staff were so friendly to us, and made us feel right at home. Very simple and easy check in, you have your own private parking ramp as well at no extra charge. The room was spotless, clean, had a great layout and everything you could need to stay a few days or a month! They have a washer and dryer, dishwasher, fridge, and anything you need to cook and clean. Now the view... AMAZING. It's like something out of a movie. And you have a clear view of it from the bedroom and living room. If I ever come back to cairns, I will be staying here again!

（由 Google 翻译）在这里度过了最美妙的时光。 从公寓看到的海景令人惊叹。 如果我们没有在游泳池里或探索的话，我们大部分时间都坐着看船去买。这个地方步行即可到达餐饮场所。 我们很高兴没有住在凯恩斯市中心而选择了这里。我们已经在讨论明年再次在这里度假了。 😊 （原文） Had the most amazing stay here. The view of the ocean from the apartment was stunning. We sat most days watching boats go buy that’s if we weren’t down in the pool or exploring. The place is walking distant to dining options. We are so glad we didn’t stay in the heart of cairns and chose here. We are already discussing our next holiday here again next year. 😊

（由 Google 翻译）地理位置优越，公寓很大，游泳池很漂亮，我们的甲板上可以看到大海和游泳池的美景。公寓有我们需要的一切。公寓的某些方面需要升级，例如淋浴间的水泥浆和踢脚板的春季清洁等，但这肯定不会阻止我们再次入住。提供精彩书籍……步行约 3 分钟即可到达公共交通站点。房东对当地有很好的了解。愉快的假期。 （原文） Fantastic location, large apartment, lovely pool, our deck had great views over the ocean & pool. The apartment had everything we needed. Some aspects of the apartment needed upgrading such as the grout in the shower & a spring clean along skirting boards etc but this certainly wouldn’t stop us staying again. Wonderful books available…about a 3 min walk to public transport. Hosts have good local knowledge. Lovely holiday.

（由 Google 翻译）惊人的！！我强烈推荐，我们非常享受我们的 5 晚住宿！公寓宽敞，配有可爱的家具和装饰、设备齐全的厨房和可欣赏最美丽海景的大阳台！游泳池很漂亮，您可以步行到海滩和许多餐厅/咖啡馆！ 我们本来想住在凯恩斯中央商务区，但我很高兴我们决定去更远的地方去三一海滩！如果我们要返回凯恩斯，我不会去其他地方，强烈推荐！ （原文） Amazing!! I would highly recommend, we thoroughly enjoyed our 5 night stay!! The apartment is spacious with lovely furniture and decor, a fully equipped kitchen and a huge balcony with the most beautiful ocean views! The pool was lovely, you can walk to the beach and to many restraunts/cafes! We originally wanted to stay in Cairns CBD although I am so glad we decided to travel that little bit further to Trinity Beach! I wouldn't look anywhere else if we were to return to Cairns, highly recommend!!

（由 Google 翻译）这是我们第二次入住美丽的贝尔维尤酒店了。我们全家都非常喜欢这里！服务一如既往地好，房间漂亮极了，而且每个楼层的景色都美得令人窒息！我们已经住过1楼和4楼了😍孩子们对超棒的泳池简直爱不释手。早上只需步行一小段路就能到达咖啡馆，沿途还能欣赏到迷人的海滩景色。感谢你们让我们拥有如此美好的住宿体验。❤️ （原文） This is the 2nd time we have stayed at the lovely Bellevue. Our family absolutely loves it! Always great service, rooms are beautiful and the view on any lvl is stunning! We have been on both level 1 & 4 now 😍 kids couldn't get enough of the amazing pool. Just a short, stunning beach view walk down to the cafe in the morning. Thank you for such a wonderful stay. ❤️