那不勒斯的47家最佳奢华酒店

酒店设施真的是很旧，好吧，复古。对于意大利来说，5星酒店才刚刚可以满足舒适。但酒店的位置非常好，服务很棒，楼顶的餐厅味道好，风景特别美。

（由 Google 翻译）漫长的旅途过后，这家酒店真是个意外的惊喜。酒店大堂的复古魅力与屋顶休息室的现代都市简约装饰完美融合。服务无可挑剔。我尤其喜欢丰盛的早餐，包括丰富的新鲜水果、各式面包、肉类、奶酪和热食。服务员总是记得我第一天入住时对咖啡的喜好和房间号。屋顶日光浴室可以欣赏到那不勒斯湾的壮丽景色，还有一个小型泳池，可以让人从烈日下解脱出来，重焕活力。那里的服务也非常出色，提供小吃和饮品。到了晚上，它就变成了一个充满活力的屋顶酒吧，在那里你可以欣赏到城里最美的日落。我没有去餐厅，但听说那里也不错。如果我再来那不勒斯，我一定会去这里。 （原文） The hotel was a nice unexpected surprise after a very long travel day. The hotel combines old world charm in the lobby with modern cosmopolitan minimal decor on the rooftop lounge. The service is impeccable. I particularly enjoyed the magnificent breakfast spread that had loads of fresh fruit, an assortment of breads, meats, cheeses and hot foods. The server always remembered how I liked my coffee and room number after the first day. The rooftop solarium has breathtaking views of the bay of Naples with a small plunge pool to refresh from the hot sun. The service there is also excellent and offers snacks and drinks. In the evening it transforms to a vibey rooftop bar where you can catch the best sunset in town. I did not go to the restaurant but heard it’s also good. This will be my go to place if ever in Napoli again.

（由 Google 翻译）各方面都很棒，但对带狗人士有点歧视（现在到处都允许带狗）。 如果你们的房间不允许带狗，就应该提供同样的选择。 你们房间的早餐咸味食物种类很多，但甜点却只有“随机”选项。 所以，你们不能自己选择吗？ 过敏或不耐受？ 我们不得不出去吃早餐。 而且早餐是包含在房费里的。 此外，房间花了1000欧元，停车费80欧元，我们却还要自己把行李搬上车。 我觉得它配不上五星级。 （原文） Ottimo su tutto ma un po discriminatorio per chi possiede un cane (ormai accettato d'appertutto ) Se nelle vostre sale non è accettato , dovete fornire le stesse possibilità di scelta anche in camera. Per il salato la colazione in camera aveva molte scelte , invece per il dolce avete detto voi a Random Cioè non si può scegliere ,? Allergie , intolleranze ? Abbiamo dovuto fare colazione fuori E la colazione era inclusa In più dopo 1000 euro di camera e 80 euro di parcheggio ci siamo dovuti mettere noi le valigie in auto 5 stelle non credo

（由 Google 翻译）酒店很漂亮，地理位置也很棒，但最让我们享受的还是各个层面都友善专业的员工。特别感谢Claudio允许我们提前入住——在我们抵达那不勒斯近24小时的旅程之后。我们知道这并非总是可行的——非常感谢！ （原文） The hotel is beautiful and the location is excellent, but what made our time there most enjoyable was the kind and professional staff - on all levels. A special thanks to Claudio for letting us check in a bit early - after our almost 24 hour journey to Naples. We know it is not always possible - very much appreciated!!

（由 Google 翻译）员工和住宿条件都很棒。屋顶酒吧是欣赏日落的绝佳去处。由于那不勒斯马拉松比赛，我们到达时酒店周围一英里内的所有道路都封闭了。我们不得不先坐地铁，然后拖着行李步行一英里。我希望酒店能提供一些帮助，但也许他们也无能为力。我们到达时，他们非常热情周到，甚至让我们在9:45就入住了房间（通常入住时间为15:00）。这彻底改变了我们整个入住体验！谢谢！ 六楼的房间没有阳台，所以如果您觉得阳台很重要，请注意。我们很庆幸能这么早入住，所以不在乎。 （原文） Staff and accommodations were excellent. The rooftop bar for the sunset is a must. Due to the Napoli Marathon, all the roads within a mile of the hotel were closed when we arrived. We ended up having to take the tube and then walk a mile carrying our luggage. I wish the hotel had offered some help, but maybe there was nothing they could do. When we arrived they were very gracious and even let us check in to our room at 9:45 (regular check in was 15:00). That changed the complexion of our entire experience! Thank you! 6th floor rooms don't have a balcony, so if that's important to you, take note. We were so grateful to get in so early, we didn't care.

（由 Google 翻译）超级酷的酒店。确实物有所值。它有一种独特的魅力，让你仿佛回到了20世纪初。那不勒斯港口的景色无与伦比。早餐种类确实不多，考虑到在那不勒斯任何地方都能吃到美味佳肴，这真是太棒了。但除此之外，一切都是满分。 （原文） Hotel súper genial, es cierto que lo pagas, tiene un encanto especial que parece que te has trasladado a principios de siglo XX. Las vistas son inmejorables al puerto de Nápoles. Si es cierto que el desayuno y teniendo en cuenta que en Nápoles se come genial en cualquier sitio, no es muy variado. Pero por lo demás todo de 10.

（由 Google 翻译）这家酒店曾经辉煌过。墙壁和橱柜看起来有些破旧，略有磨损。 大多数房间都能看到壮丽的海景，但我的房间没有…… 柔软的床垫让我的背很不舒服。 也不喜欢洗衣皂和润肤露的味道。 电视频道大多是意大利语，还有半岛电视台和BBC英语频道。这说明了一切。 我更喜欢英国新闻（36%的英国人也喜欢），BBC的收视率处于历史最低水平。 总体而言：稳定的四星，主要是因为员工非常友好。9楼的米其林餐厅没给我留下什么印象。 海景非常壮观。 （原文） This hotel saw better times.Walls and cupboards look tired,slightly worn off. Most of it's rooms have scenic magnificent seaview,not mine... Soft mattress was a challenge for my back. Didn't like the scent of the washing soap and body lotion either. TV channels are mostly Italean with Al Jazeera and BBC in english.That says it all. I prefer GB news (and 36% of UK citizens) BBC ratings are at historic low. Generally: stable 4 stars,mostly because of the very friendly staff.Michelin restaurant at the 9th floor did not impress me much. Seaviews are magnificent.

靠近海边安静舒适

（由 Google 翻译）这家优雅的酒店坐落于那不勒斯美丽的海滨。我们惊喜地发现，这里拥有高素质的员工和对细节的关注。我们还有机会在露台上用餐，欣赏壮丽的景色。食物完全符合我们的预期。早餐也在露台上供应。 强烈推荐！👌🏼 （原文） Albergo elegante sito proprio sul bellissimo lungomare di Napoli. Ci ha piacevolmente sorpreso il personale qualificato e la cura dei dettagli. Abbiamo anche avuto modo di cenare in terrazza con una vista mozzafiato. Il cibo è stato all'altezza delle nostre aspettative. Anche la colazione viene servita in terrazza. Che dire, consigliatissimo ! 👌🏼

（由 Google 翻译）航班取消了，所以通过Chase旅行App找到了这家酒店。房间装饰典雅，非常宽敞。超大阳台，设有两个独立的户外用餐区。美丽的海景和火山景观。当地似乎非常安全，餐饮选择丰富。 （原文） Flight canceled so found this through the chase travel app. Room was decorated classically and very spacious. Giant balcony with two separate outdoor eating areas. Beautiful sea view and view of the volcano. Local area seems very safe with plenty of food/drink options.

（由 Google 翻译）酒店位置确实很美，外观也很漂亮，但遗憾的是，我绝不会再次入住，也不会推荐这家酒店。先说说我们到达酒店时的情况：电梯坏了，我们不得不拖着行李爬了五层楼梯。然后WiFi也一直连不上。房间里的灯总是忽明忽暗，根本没法用。更糟糕的是，他们竟然把别人的行李搬到了我的房间，还问我能不能搬下来。我当然拒绝了。没有电梯，还要我搬下来？第二天早上我们去吃早餐，他们事先根本没告诉我们早餐不包含在房费里，却还是收了钱。如果早餐不包含在房费里，那倒也罢了，但至少应该在客人办理入住的时候就告知清楚。电动窗帘升起来了，却降不下来，窗帘杆都快从墙上掉下来了。最后，也是最重要的一点，酒店员工对你的投诉根本漠不关心。建议大家多做些功课，选择其他酒店。 （原文） The location of the hotel was beautiful. The hotel itself looked beautiful, however sadly I would never stay again nor recommend this hotel. Let's start with when we arrived there, the elevators were not working which caused us to walk up 5 flights of stairs with luggage. Then the WiFi never worked. The lights in the room never stayed on and kept Going off. Then they brought someone else's luggage to my room accidentally and wanted to know if I could bring it down. I said absolutely not. No elevators and I should bring it down? Then we went to breakfast the next morning and they never told us it was not included, and charged us. Which is fine if it's not included , but you let people know beforehand when they check in. The electronic shades went up, but wouldn't come back down. The curtain rod was coming out of the wall. And last but not least, the staff really could care less about anything you complain about. Do your research and look elsewhere

（由 Google 翻译）我们在这家美丽的酒店住了两晚，体验非常棒。 地理位置优越，景色令人叹为观止。 房间略显陈旧，但设施齐全，维护良好。每日客房清洁服务无可挑剔。 工作人员友好热情，尤其值得一提的是，晚间接待员乔治奥热情地接待了我们！ 我们很快会再来的！ （原文） Abbiamo soggiornato 2 notti in questo splendido Hotel ed è stata un'esperienza fantastica. Ottima posizione con vista mozzafiato. Camera un po' datata ma con tutti i comfort e con ottima e efficiente manutenzione. Pulizia giornaliera impeccabile. Il personale è gentile e disponibile, degna di nota l'accoglienza ricevuta in reception dal ragazzo della sera, Giorgio! Torneremo presto!

（由 Google 翻译）一切都棒极了，虽然我们的行程很短。特别感谢朱塞佩，尽管当时已是深夜，他仍然面带微笑地迎接我们，并立即帮我们找到了住处。而海滨沿线的其他酒店都已经拒绝我们入住，甚至都没给我们办理入住的机会。 非常感谢你，朱塞佩！你的热情和友善真的让我们倍感温暖。 （原文） Tutto davvero fantastico, anche se il nostro soggiorno è stato molto breve. Un ringraziamento speciale a Giuseppe che, nonostante fosse tarda sera, ci ha accolto con un sorriso e ci ha trovato subito una sistemazione, mentre tutti gli altri hotel del lungomare ci avevano già liquidato senza nemmeno darci la possibilità di entrare o verificare. Grazie di cuore, Giuseppe! La tua disponibilità e gentilezza hanno fatto davvero la differenza

（由 Google 翻译）这家五星级酒店位于那不勒斯海滨，地理位置优越，拥有绝佳的视野，不过附近目前正在进行一些施工。我这次是来参加一个会议的，所以无法评价客房，但我觉得客房需要稍微翻新一下。另外，关于自助餐，需要说明一点：在那不勒斯，除了甜点之外，你不能只提供美式咖啡…… （原文） Hotel 5 stelle sul lungomare di Napoli, vista eccelsa vista la posizione anche se attualmente ci sono dei lavori in corso nella zona. Ci sono stato per un convegno quindi non posso giudicare le camere ma secondo il mio parere avrebbe bisogno di una piccola ristrutturazione. Una piccola considerazione sul buffet offerto, a Napoli non puoi offrire, oltre ai dolci, solo caffè americano...

（由 Google 翻译）我住了两天，入住了两间不同的房间，一间双人间和一间单人间，都很宽敞，而且一尘不染。室内设施一应俱全，舒适无比。 酒店地理位置优越，位于伊斯基亚港中心，距离巴士和渡轮码头仅几步之遥，最重要的是，这里夜生活丰富，餐厅众多。非常适合想要放松身心的家庭和单身人士入住。 工作人员非常友好，随时待命。酒店非常棒，室内泳池维护良好，干净整洁。早餐美味多样。我一定会再来的！ （原文） Ho alloggiato per due giorni in due camere diverse, una matrimoniale e una singola ed entrambe spaziose e pulitissime. All’interno tutti i confort. La posizione è strategica nel centro del porto di Ischia a pochi passi dalla stazione dei pullman e traghetti e sopratutto dalla movida e ristoranti. Perfetto per famiglie e single che vogliono rilassarsi. Lo staff gentilissimo e sempre a disposizione. La struttura è fantastica, le piscine all interno tenute bene e pulite. La colazione buonissima e varia. Ci ritornerò sicuramente !

（由 Google 翻译）东方大酒店不仅仅是一家酒店，更是真正的家外之家。酒店真正的价值在于员工，他们的专业、友善和热情让每一次入住都倍感特别。从罗萨里奥无微不至的热情接待，到康塞塔在预订方面的帮助，再到保拉和欧亨尼奥的友好和周到——我有机会与他们互动——以及全体员工，他们让餐厅和早餐（真是太棒了！）令人难忘。每个人都知道如何让客人感到宾至如归，总是带着真诚的微笑。 房间精美绝伦，维护得一丝不苟，一尘不染。优质的服务旨在确保客人获得极致的舒适体验。露台餐厅更是别具一格，您可以一边享用早餐、午餐和晚餐，一边欣赏那不勒斯的壮丽景色：这将是一次丰富您的住宿体验。 酒店地理位置优越：位于市中心，距离一切仅几步之遥，却又远离喧嚣。地下停车场也非常方便，出行十分便捷。 这里集优雅、舒适，以及独一无二的热情好客于一身。不仅仅是住宿，更是真正的那不勒斯式热情好客体验。我迫不及待地想再来！ 谢谢，谢谢，谢谢！❤️ 杰西卡 （原文） Il Grand Hotel Oriente non è un semplice hotel: è davvero una casa lontano da casa. Il vero valore aggiunto è il personale, che con professionalità, gentilezza e calore rende ogni soggiorno speciale. Dall’accoglienza impeccabile di Rosario, alla disponibilità di Concetta nelle prenotazioni, fino alla cordialità e alla cura di Paola ed Eugenio, con cui ho avuto modo di relazionarmi, insieme a tutto lo staff rendono indimenticabili il ristorante e le colazioni (davvero spaziali!). Ognuno sa far sentire l’ospite al centro, sempre con un sorriso sincero. Le camere sono bellissime, curate in ogni dettaglio e con una pulizia impeccabile. I servizi eccellenti sono pensati per garantire il massimo comfort. Straordinario il ristorante in terrazza, dove colazione, pranzo e cena si gustano con una vista spettacolare su Napoli: un’esperienza che arricchisce il soggiorno. La posizione è ideale: in pieno centro, a due passi da tutto, ma lontano dal caos. Comodissimo anche il parcheggio sotterraneo, che facilita ogni spostamento. Un luogo che unisce eleganza, comfort e soprattutto un’accoglienza unica. Non un semplice soggiorno, ma una vera esperienza di ospitalità napoletana. Non vedo l’ora di tornare! Grazie, grazie, grazie! ❤️ Jessica

（由 Google 翻译）酒店地理位置优越，就在主街上，步行即可到达各种商店和咖啡馆。酒店建筑本身美观、舒适、安静，而且非常干净。早餐很棒——虽然种类不多，但应有尽有，新鲜美味。那不勒斯的景色美得令人窒息。 我们不太满意的地方：枕头有点太硬，不合我们的口味，空调关机时会发出一些震动声（可能是从其他楼层或附近的房间传来的）。从我们的房间可以看到一个内庭院，庭院里有一些看起来有些破旧的住宅楼。 总而言之，我们强烈推荐这家酒店——物超所值，是探索那不勒斯的理想下榻之地。 （原文） The hotel is in an amazing location – right on the main street, just a short walk from all the shops and cafés. The building itself is beautiful, comfortable, quiet, and very clean. Breakfast was excellent – not a huge variety, but everything you could possibly need, fresh and tasty. The view over Naples is absolutely stunning. The things we liked a bit less: the pillows were a bit too firm for our taste, and there was some vibration noise from the air conditioner when it turned off (probably coming from another floor or a nearby room). The view from our room faced an inner courtyard with residential buildings that looked a bit neglected. Overall, we definitely recommend this hotel – great value and a perfect base for exploring Naples.

（由 Google 翻译）东方大酒店 (Grand Hotel Oriente) 是我在那不勒斯的首选（我是一个数字游民，每年在国外待 5 个月，所以过去几年在这家酒店住了好几个星期）。 酒店正在翻新，这次我住的是翻新后的房间。非常时尚、现代、奢华——这可不是一般酒店能做到的，所以设计团队做得真棒。为了避免疑问：翻新过程非常隐蔽/安静——如果不是我走楼梯到屋顶，我根本不知道正在进行。 屋顶：非常适合工作。楼上的葡萄酒（非常适合工作）价格非常合理，就这种档次的酒店而言，有很多低于 24 英镑/瓶的酒可供选择。 如果你了解意大利酒店常见的缺点，以下是 GHO 的独家推荐：空调非常棒（10/10），床垫非常棒（10/10），枕头也不错（8/10）。 我唯一一个无关紧要的小问题：酒店独特的房间钥匙不见了，取而代之的是空白的白色钥匙。我不得不拿出记号笔才把它添加到收藏夹里。这本身没什么大不了的，只是错过了品牌推广的机会，而且与一家真正注重细节的酒店格格不入。（我之所以只记下酒店钥匙，是因为过去四年我有150把钥匙，哈哈） 迫不及待想在三周后再来！ （原文） The Grand Hotel Oriente is my Naples go-to (digital nomad that spends 5 months/year abroad, so I’ve spent numerous weeks at this hotel over past few years). It’s undergoing a refurb, and I had one of the updated rooms this time. Very stylish, modern, sumptuous - which isn’t always how refreshes land, so good job to the design team. For avoidance of doubt: the refurb is totally discreet/quiet - wouldn’t have known it was going on except I take the stairs to the roof. The roof: excellent for working. Wine (that pairs well with working) up there is very reasonably priced for property of this caliber. Several good sub £24/bottle options. If you’re aware of the typical pitfalls in Italian hotels, here’s the GHO scoop: air conditioning is excellent (10/10), the mattress is phenomenal (10/10), and the pillows are decent (8/10). My only totally trivial quibble which virtually irrelevant: the unique, property-branded room keys are gone, replaced with blank white ones. I had to get my sharpie out to add it the collection. Not a big deal in the least, but missed branding opportunity and out of sync with a hotel that really looks after the small details. (I just note hotel keys since I have 150 of them from the past 4 years, lol) Can’t wait to be back in 3 weeks!

（由 Google 翻译）我们只住了一晚，因为准备第二天从那不勒斯机场起飞。酒店非常棒。房间宽敞，设施齐全。我们特别喜欢顶楼的酒吧和座位。前台人员很乐意并轻松地满足了我们对英语支持的需求。包含的早餐超出了预期，食物和咖啡种类繁多。 （原文） We only spent one night as we prepared to fly out of the Naples airport the day following check in. Was a very nice hotel. The room was large and well-appointed. We especially enjoyed the bar and seating on the top floor. Front desk personnel gladly and easily accommodated our need for English support. Included breakfast exceeded expectations with a wide variety of foods and coffee choices.

（由 Google 翻译）地理位置优越，员工非常友好，床垫舒适，配有双人枕头，早餐也很棒！ 房间的装修和细节方面（墙壁和窗帘有点脏）略显不足，但考虑到价格，这绝对是一家很棒的酒店。 （原文） Ottima posizione, personale gentilissimo, materasso comodo, doppi cuscini e colazione meravigliosa! Le stanze andrebbero un po’ rimodernate e i dettagli curati maggiormente (muri e tende un po’ sporchi) per il prezzo richiesto ma sicuramente un ottimo Hotel.

（由 Google 翻译）一家很棒的酒店，地理位置绝佳。 它就坐落在迷人的购物街托莱多大街 (Via Toledo) 上，附近有很多餐厅，步行 10 分钟即可到达历史街区。在 9 楼享用早餐，还能欣赏到城市和维苏威火山的壮丽景色。我们还会再来的！ （原文） Ein tolles Hotel. Ist total zentral gelegen. Direkt an der schönen Einkaufsstraße Via Toledo. Auch die vielen Restaurants sind gut erreichbar. Das historische Viertel erreicht man mit einem 10minütigen Spaziergang. Frühstück im 9.Stock mit einer wunderbaren Aussicht auf die Stadt und den Vesuv. Wir kommen wieder!

古典式酒店，站在房间阳台可看大海

（由 Google 翻译）一家超棒的酒店。酒店最近刚刚翻新，而且装修效果极佳，既现代又不失其历史韵味。早餐品质高，分量足；酒吧在日落时分调制出绝佳的饮品。无线网络速度很快，毛巾和床单也很棒。窗户隔音效果很好，所以相当安静，这比意大利许多豪华酒店都要好。当然，这里的景色更是美得令人窒息！ 比我家乡纽约的任何一家酒店都好得多，也比我在罗马住过的任何一家酒店都好得多。 （原文） A superb hotel. Relatively recently renovated, and the renovation is great, with the hotel feeling current and contemporary without sacrificing its historic charm. The breakfast is high quality and generous; the bar mixes terrific drinks at sunset. The WiFi is fast and the towels and linens are great. The windows are well insulated so it’s reasonably quiet, which is more than I can say for many luxury hotels in Italy. And the views, of course, are otherworldly! Much better than any hotel I know in my hometown of New York, and much better than any hotel I’ve ever stayed at in Rome.

（由 Google 翻译）我在格兰德帕克酒店度过了一段非常美好的时光。从抵达的那一刻起，前台团队就热情好客。早餐团队每天早晨都竭尽全力，周到热情，让我的一天充满愉悦。客房服务团队每天晚上都会将我的房间打扫得一尘不染，布置得井井有条，为我的入住体验增添了无尽的贴心。每一个细节都超出了我的预期，这绝对是一次非常棒的体验。我一定会再来的！ （原文） I had the most wonderful stay at the Grand Parker’s Hotel. From the moment I arrived, the front desk team was warm and welcoming. The breakfast staff went above and beyond each morning, always attentive and kind, which made starting the day such a pleasure. My room was impeccably cleaned and beautifully prepared each evening by the housekeeping team, adding such a thoughtful touch to my stay. Every detail exceeded my expectations, and it truly was the best experience. I will absolutely be coming back!

（由 Google 翻译）我们在格兰德帕克酒店度过了非常愉快的一周。在露台上享用早餐，眺望海湾，维苏威火山雄踞天际线，真是开启美好一天的绝佳方式！酒店本身是一栋美丽的建筑（完美融合了旧世界的魅力和现代元素），员工非常友好，食物也很美味——早餐足够你一整天探索那不勒斯及其周边地区！在露台上欣赏日落，啜饮鸡尾酒，绝对是一次难忘的体验！价格虽然与五星级酒店相当，但总体来说，还是物有所值的。酒店位置优越，可以欣赏海湾的美景，但这意味着你需要步行上山……或者打车，省得走路！ （原文） We thoroughly enjoyed our week's stay at Grand Parkers. Breakfast on the terrace looking across the bay with Vesuvius dominating the skyline was such a great way to start each day! The hotel itself is a beautiful building (a wonderful blend of old world charm and modern elements), staff are really friendly and food was delicious - breakfast was enough to set you up for a full day exploring Napoli and the surrounding area! Sipping cocktails at sunset on the terrace definitely a memorable experience! Obviously pricing is aligned with 5* rating, but overall felt it was worth the premium. The location is great for views across the bay, but does mean a walk back up the hill....or a taxi, to save your legs!

（由 Google 翻译）酒店很棒，位置优越。屋顶露台的景色令人惊叹。价格相对于提供的服务来说有点高。员工友善热情，但路边无人帮忙搬行李，礼宾部11点才开始服务，餐厅的菜品质量很差，菜品也只是普通的餐厅。预订了海景行政房，结果却给了一间浪费空间的大房间，而不是海景房。酒店没有采取任何补救措施。 （原文） Lovely hotel, well located. Amazing view ofrom the roof terrace. Way over priced for what is offered. Lovely and helpful staff, but no one at the curb to help with luggage, a concierge that starts their service at 11:00, very poor food quality and offering at their standard restaurant. Executive room with sea view booked, but a large room with wasted space offered instead of the sea view. No effort made to remedy any of this.

（由 Google 翻译）我们住得非常愉快——酒店本身非常漂亮，所有设施也都一流。房间更是一流：干净、舒适，设计精美。整体服务和氛围都堪称高端酒店。 唯一的小缺点就是食物。不知道是不是因为用了优惠券，早餐和晚餐虽然品质不错，但谈不上特别。与其他体验相比，感觉略显平庸。考虑到酒店、服务和环境都如此令人印象深刻，我们原本期待着能有更特别的用餐体验。 （原文） We had a really lovely stay — the hotel itself is absolutely beautiful, and all the facilities are excellent. The room was top-notch: clean, comfortable, and very well designed. The overall service and atmosphere were truly at the level of a high-end establishment. The only small downside for us was the food. We’re not sure if it was because we were using a voucher or not, but both at breakfast and dinner, while the quality was good, it just wasn’t exceptional. It felt a bit ordinary compared to the rest of the experience. Given how impressive the hotel, the service, and the surroundings are, we were expecting something a little more special in terms of dining.

（由 Google 翻译）我们在这里度过了一段美好的时光。房间很漂亮，可以欣赏到维苏威火山、索伦托、卡普里岛和那不勒斯湾的壮丽景色。 工作人员非常友好和乐于助人。尤其是Marco和Vincenzo，他们帮我们预订了前往庞贝、埃尔科拉诺和维苏威火山的行程，我们和他们一起度过了愉快的时光。酒店一尘不染，装饰精美。早餐很美味，餐厅的员工非常友好周到。尤其是Teresa。 （原文） What a wonderful stay we had here. Beautiful room, amazing view of mount Vesuvius, Sorrento, Capri and the bay of Naples. The staff were so friendly and helpful. Especially Marco & Vincenzo who helped us book trips to Pompeii, Ercolano and Mt Vesuvius and we always had a good time in their company. The hotel is spotless and beautifully decorated. The breakfast is delicious and the staff are very friendly and attentive in the restaurant. Especially Teresa.

（由 Google 翻译）我在圣卢西亚酒店 (Hotel Santa Lucia) 的住宿体验真是太特别了。早餐棒极了：新鲜出炉的煎饼松软可口，各种新鲜水果也提前洗好，端上桌，简直是难得的享受。工作人员总是热情友好，乐于助人，他们的周到和礼貌让每一刻都更加愉快。 房间让我爱不释手：优雅、实用、干净，而且视野开阔。窗外维苏威火山和蛋堡的壮丽景色是我入住期间最美好的回忆之一：这美景令人难忘，也让我感受到那不勒斯真正的魅力。 唯一的小缺点是水槽、浴缸和坐浴盆的排水管堵塞了。这是一个小小的技术问题，与酒店的整体品质不符，但我相信它很容易解决。 总而言之，这是一次美好的住宿体验：一家温馨宜人、维护良好的酒店，拥有令人难忘的美景。强烈推荐！ （原文） Il mio soggiorno all’Hotel Santa Lucia è stato un’esperienza davvero speciale. La colazione è stata sorprendente: i pancake preparati al momento erano soffici e deliziosi, e la frutta fresca di ogni tipo, già pulita e servita al tavolo, è stata una coccola che raramente si trova. Il personale, sempre gentile e disponibile, ha reso ogni momento ancora più piacevole con la sua attenzione e cortesia. La camera mi ha conquistata: elegante, funzionale, molto pulita e con una vista che toglie il fiato. Affacciarsi e vedere il Vesuvio e Castel dell’Ovo è stato uno dei ricordi più belli del soggiorno: uno spettacolo che ti accompagna e ti fa sentire dentro la vera magia di Napoli. L’unica nota dolente è stata legata agli scarichi del lavandino, della vasca e del bidet, che purtroppo erano otturati. Un piccolo dettaglio tecnico che stona con il livello complessivo della struttura, ma che sono certa possa essere facilmente risolto. Nel complesso, però, è stato un soggiorno bellissimo: un hotel accogliente, curato e con panorami indimenticabili. Consigliatissimo!

（由 Google 翻译）乘船出发前，我们在圣卢西亚酒店住了三晚。抵达后，我们受到了热情的欢迎，行李员帮我们保管行李，直到房间准备好。走进房间，我们非常满意。房间很大，阳台可以看到海景。床非常舒服，我们睡得像新生儿一样香甜。浴室很大，房间的每个角落都很干净。早餐包含在房费里，工作人员非常周到。酒店就在水边，位置极佳。酒店附近有一条长长的海滨长廊，可以散步。附近有很多很棒的餐厅。我们非常喜欢在这里的住宿，会毫不犹豫地推荐这里！ （原文） We stayed at Santa Lucia for three nights before our cruise. When we arrived we were warmly welcomed and the bellman stored our luggage until our room was ready. When we entered our room we were extremely pleased. It was a large room, with a balcony that had a view of the ocean. The bed was extremely comfortable and we slept like newborns. The bathroom was large and every part of the room was clean. Breakfast was included and the staff there were very attentive. The location right on the water couldn’t be better. There is a long promenade that you can walk. Lots of great restaurants nearby. We loved our stay here and would recommend it without hesitation!

（由 Google 翻译）酒店地理位置绝佳，坐落于那不勒斯湾畔。步入酒店，首先映入眼帘的是其优雅的氛围和热情周到的服务。我们入住的房间宽敞舒适，可以俯瞰海湾。房间还带有一个阳台，让我们能够呼吸新鲜空气，近距离欣赏美景，我们也十分享受这个房间。 （原文） The hotel is perfectly positioned along the Bay of Naples. The first impression at the entrance is its elegance and warm, attentive staff. Our room overlooking the Bay was spacious and comfortable. We also enjoyed having a balcony to get fresh air and a closer look of the view.

（由 Google 翻译）在前往波西塔诺之前，我们在那不勒斯的圣卢西亚大酒店（Grand Hotel Santa Lucia）短暂停留，结果它成了我们旅途中的惊喜之一。酒店、地理位置、美食和工作人员都令人赞叹不已。我和妻子都希望在那不勒斯能多待一段时间。 房间干净舒适，而且与其他选择相比，每晚的价格非常划算。酒店的位置也无可挑剔，就在水边，步行即可到达市中心、博物馆和众多海滨餐厅。 特别感谢Giovanni，他非常乐于助人，帮助我们安排交通、安排庞贝一日游，并耐心解答了我们提出的各种问题。他的热情好客让我们的入住体验更加难忘。 （原文） We stayed at the Grand Hotel Santa Lucia in Naples as a transition before heading to Positano, and it ended up being one of the surprises of our trip. The hotel, the location, the food, and the people were all amazing. My wife and I both wished we had more time in Naples. The rooms were clean, and comfortable and great for the price per night compared to other options. The location couldn’t have been better, right on the water and within walking distance of the city center, museums, and plenty of seaside restaurants. A special thanks to Giovanni, who was incredibly helpful in arranging transportation, setting up a day trip to Pompeii, and patiently answering all of our many questions. His kindness made our stay even more memorable.

（由 Google 翻译）地理位置优越，海景房，服务一流，但最重要的是餐厅拥有一支出色的团队：主厨 Fabio、餐厅领班 Dario、Michele 和餐厅经理 Said。菜品精致却不腻，服务无可挑剔却不“刻板”，堪称完美。我查了一下，蔬菜来自他们在波西利波的有机菜园。所有厨余都被堆肥，用作花园的肥料。尽管我陪同一群人来这里工作，但他们对我们非常细心周到！谢谢。 附言：他们很快就会有一家屋顶餐厅。 特别感谢 Mario、Mario 和超级老板 Salvatore，他们细心耐心地把堆积如山的行李搬到了巴士上。 （原文） Posizione strategica, vista mare, servizio squisito, ma soprattutto il ristorante col fantastico team: Chef Fabio, Maitre Dario, Michele e Said in Sala. Cucina raffinata, ma non stucchevole, servizio impeccabile, ma non "ingessato", perfetto. Mi sono informata, gli ortaggi provengono dal loro orto biologico di Posillipo. Tutti gli avanzi della cucina vengono compostati e usati come fertilizzante nell'orto. Nonostante fossi lì per lavoro per accompagnare un gruppo di persone, ci hanno trattato coi guanti bianchi! Grazie P.S. presto avranno anche il roof top restaurant. Un grazie speciale a Mario, Mario e super Boss Salvatore per aver portato con cura e pazienza una montagna di bagagli al bus.

（由 Google 翻译）这家酒店很老旧，性价比不高，千万别额外付费选阳台，那简直是个锈迹斑斑的死亡陷阱，更像是个朱丽叶式阳台，根本没有活动空间。我们到达时天气很暖和，需要用到空调，当时空调还能用。但第二天房间里就热得不行，我们询问酒店，他们说这是因为季节变化，他们会从空调切换到暖气。酒店方面表示，由于系统老旧，无法同时提供空调和暖气，所以整个酒店只能根据季节情况选择合适的制冷或制热方式，直到春天才能恢复空调。对于一家每晚500美元的四星级酒店来说，这简直太荒谬了，不推荐入住。 （原文） Old hotel, expensive for what you get, do not pay extra for balcony it is a rusted out death trap and more like a Juliet balcony with no room. weather was warm when we arrived and needed to you the AC which was working but the next day it was hot in room and we inquired and they told us it was the time of year they switch from AC to heat, the hotel says it’s impossible for them to have both as the system is old so the entire hotel gets whatever the season permits so no more AC until spring, this is ridiculous for a $500 a night 4 star hotel, do not recommend

（由 Google 翻译）我真想给它零星。这家店自称“宠物友好”，但实际上只是用这个名号来招揽顾客。他们广告上说欢迎宠物，但应该明确说明只接待体重低于5公斤的老鼠、猫和苍蝇。虽然确实有体重低于5公斤的狗，但如果是这样，他们应该为真正“宠物友好”的场所单独设立一个类别，避免歧视。我觉得这家店以后可能会拒绝体重超过90公斤、身高超过1.80米、棕色头发的人，以及…… 只是为了招揽顾客。 先生们，请不要再用虚假的借口来掩盖你们的店无法接待体重超过5公斤的狗了。既然如此，你们又怎么接待体重超过5公斤的人呢？ 这种行为完美地体现了这家店的经营理念。 奉劝各位一句。 （原文） Je ne pouvais mettre aucune étoile, c'est un établissement qui prétend être "Pet Friendly" mais qui n'utilise cette désignation uniquement pour attirer des clients. Animeaux de compagnie acceptés, mais ils devraient indiquer qu'ils n'acceptent que les souris, les chats et mouches en général pesant moins de 5 Kg. Alors il est vrai qu'il existe des chiens de moins de 5 Kg mais dans ce cas il faudrait créer une rubrique pour les téablissements réellement "Pet Friendly" et ne pas faire de discrimination. Je pense que c'est le genre d'établissement qui un jour va refuser ceux qui pèsent plus de 90 Kg, ceus qui mesurent plus de 1,80m, ceux qui son bruns, ceux qui sont.... Juste pour attirer des clients. Messieurs, essayez de ne pas vous camoufler derrière de faux semblants, en prétextant que votre établissement n'est pas adapté à recevoir des chiens de plus de 5 Kg, dans ce cas comment acceptez vous des personnes de plus de 5 Kg ? Ce type de comportement résume bien la mentalité de l'établissement A bon entendeur Salut

（由 Google 翻译）酒店本身很不错，我很感激有电梯，而且位置也很好，离我们需要的地方也很近。我也很喜欢打扫房间的工作人员。街道很小，所以出租车不会来，你得走几分钟。不过我相信这很正常。 然而，我的问题在于房间。我仔细查阅了评论和网站，经过几个月的研究，最终选择了这家酒店，以及一个非常特别的双人床房。到达后，他们告诉我我们“升级”了房间，现在变成了一张床和一张沙发床（远不如以前舒适方便）。当我追问为什么在我不知情或没有沟通的情况下改变房间设置时，他们说他们无法想象我们是两个朋友，而且肯定我们是一对情侣。我们不是。我更喜欢我亲自选择的房间。我建议他们以后不要再这样做了，因为向酒店解释我们只是朋友而不是情侣也很尴尬。 （原文） The hotel itself was nice enough, I appreciated there was a lift and it was a good location to what we needed. I also enjoyed the staff who cleaned the room. The street is small, so a taxi won’t come down, you’ll have to walk a few minutes. I’m sure this is normal though. My issue, however, was with the room. I poured over reviews and websites and after months of research selected this hotel and very specific room that had two separate beds. When I arrived I was told we were “upgraded” and there was now 1 bed and 1 sofa bed (far less comfortable or convenient). When I pressed why this was changed without my knowledge or communication, it was told they couldn’t imagine that we were two friends, and were sure we were a couple. We weren’t. And I would have preferred the room that I personally selected. I’d suggest they refrain from this in the future, it was also awkward to explain to a hotel that we were just friends and not a romantic couple.

（由 Google 翻译）哇！圣基亚拉精品酒店绝对是我住过的最独特、最难忘的精品酒店之一。这家酒店坐落在那不勒斯历史中心的核心地段，将数百年的历史与现代的舒适与时尚融为一体。 保留至今的16世纪天花板令人叹为观止——入住一间拥有如此丰富建筑细节的客房，仿佛置身于历史的长河之中。挑高的天花板和精心设计的装饰赋予了空间通透优雅的格调，同时又不失私密的精品魅力。 然而，真正让这次体验与众不同的是酒店员工。他们提供的一对一服务非常出色。每位团队成员都热情周到，而且知识渊博——不仅对酒店本身，也对那不勒斯本身了如指掌。他们个性化的推荐为我们的入住体验锦上添花。 圣基亚拉不仅仅是一家酒店——它是一种将历史、热情好客和精致设计巧妙融合的体验，这种体验实属难得。我会毫不犹豫地再次来这里，并全心全意地向所有来那不勒斯的人推荐这里 （原文） Wow! Santa Chiara Boutique Hotel is truly one of the most unique and memorable boutique hotels I’ve ever had the pleasure of staying in. Nestled in the heart of Naples’ historic center, this hotel blends centuries of history with modern comfort and style. The preserved ceilings from the 16th century are absolutely breathtaking—staying in a room with such rich architectural detail felt like living inside a piece of history. The high ceilings and beautifully curated decor gave the space an airy elegance, while still maintaining an intimate, boutique charm. What truly set the experience apart, though, was the staff. The level of one-on-one attention was exceptional. Every member of the team was warm, attentive, and impressively knowledgeable—not just about the hotel, but about Naples itself. Their personalized recommendations added so much value to our stay. Santa Chiara is more than a hotel—it’s an experience that combines history, hospitality, and refined design in a way that’s rare to find. I wouldn’t hesitate to return and recommend it wholeheartedly to anyone visiting Naples

（由 Google 翻译）入住这家精品酒店，您将有机会体验那不勒斯的真谛。 地理位置优越，方便探索这座城市。 房间如图所示，宽敞舒适，设施齐全。 工作人员热情友好，乐于助人。 早餐不错，但略显平淡；我原本以为会有更传统的糕点，比如pastiera或sfogliatelle（可惜都没有）。浓缩咖啡也相当令人失望！ 总的来说，非常好。 （原文） Soggiornando in questo boutique hotel si ha la possibilità di respirare la vera anima di Napoli Location perfetta per visitare la città. Camere come da foto davvero molto grandi e ben arredate. Personale gentile e disponibile. Colazione buona ma non entusiasmante, mi sarei aspettato di trovare più dolci tipici tipo pastiera o sfogliatelle (mancavano entrambi). Anche il caffè espresso ci ha deluso parecchio! Nel complesso comunque molto bene.

（由 Google 翻译）很棒的酒店，服务一流。我好几天没睡，终于到了这里，工作人员竭尽全力让我住得舒适。他们免费升级了我的房间，还送来了果汁和零食，因为我明显疲惫不堪，而且脱水了。他们把我这个完全陌生的人当成家人一样对待。感谢Michele和​​Natalya的热情好客！ 宽敞的套房感觉就像住在宫殿里一样。床太舒服了，72小时以来我第一次睡着了，房间一尘不染。我迫不及待地想再来那不勒斯——我一定会再次选择住在这里。 （原文） Fantastic hotel with great service. I had arrived after not sleeping for a few days, and the staff did everything to help me have a comfortable stay. They upgraded my room for no charge, and they also brought me juice and snacks, as I was clearly tired and dehydrated. They treated me, a complete stranger, like a family member. Thank you to Michele and Natalya for being so kind! The large suite feels like staying in a Palazzo. The bed was so comfortable I was able to sleep for the first time in 72 hours, and the room was spotlessly clean. I can’t wait to return to Naples—I will certainly choose to stay here again.

（由 Google 翻译）我们在这里住了一晚，感受不一。 首先说说优点： 房间很大，布置精美，带有一些很酷的历史细节。床超级舒服，空调效果很好，WiFi信号强，速度很快。 前台工作人员友好热情；早上他们帮我们叫了出租车，还帮我找到了自动取款机。他们把行李搬进了房间，总的来说，服务态度很好。 缺点： 酒店的入口在一条步行街上，而从机场接我们的出租车司机却不肯开到酒店门口。这意味着我们（虽然年纪不大，但到酒店门口后就不得不拖着三个行李箱在崎岖不平的鹅卵石路上行走大约100码。） [附注：我们今天早上离开时，酒店叫的出租车确实开到了门口，因为时间还早，不会影响到行人通行] 另一个很大的缺点是街上根本没有酒店的标志。谷歌地图显示了酒店的位置，但穿过几扇涂满涂鸦的大门（开放至下午 6:30，晚上关门），走进院子里，却看不到任何酒店在里面的迹象。 我的伴侣膝盖不好，一开始我们完全错过了酒店，所以在走了几次回头路之后，我把他和行李留在街上，自己则四处寻找酒店。我沮丧地问了酒店附近的几个店主，但他们都不知道酒店在哪儿。结果发现，酒店的入口就在街对面！ 我走进了酒店所在的院子，这次一路往里走，靠近电梯井。在那里，我看到了一块小小的黄铜招牌，上面写着酒店的名字。 我又出去接我的伴侣和行李，等我们回到入口时，门已经关上了。如果它们完全关闭了，我真不知道我们该怎么办，因为唯一能打开它们的方法就是从酒店前台获取密码。 天气很热，我们上楼的时候又累又烦躁。这可不是个好的开始。 我上传了一段步行去酒店的视频，它大致告诉了我们该找哪个门。我们不需要输入密码，因为前门的工作人员一直在用摄像头监视我们。如果你打算在下午6:30之后到达，我建议你提前打电话获取门禁密码！ （原文） We stayed one night here and have mixed reactions. First the good: The rooms were large and very well appointed with some cool historic details. The bed was super comfortable, the air conditioning worked great, and the WiFi was strong and fast. The front desk staff was friendly and helpful; they ordered a cab for us in the morning and helped me locate an ATM. They carried our luggage into our room, and just were generally nice. The bad: The entrance to the hotel is on a pedestrian street, and our taxi driver who brought us from the airport wouldn’t drive to the hotel entrance. This meant we (not quite elderly by getting there) had to roll three suitcases about 100 yards over rough cobblestone streets. [sidenote: When we left this morning, the taxi called by the hotel WAS able to drive to the entrance because it was early enough not to interfere with pedestrian traffic] The other big downside is that there is absolutely no sign for the hotel on the street. Google maps showed where the building was, but entering through some big graffiti-ed doors (open until 6:30 pm, when they close for the evening) and walking into the courtyard, there’s no visible sign that the hotel is even in there. My partner has bad knees and we initially missed the hotel completely so after backtracking a couple of times, I left him with our luggage on the street while I tried to locate the hotel. Frustrated, I asked a couple of shopkeepers near where it was supposed to be and neither of them had a clue where it was. Turns out the entrance was right across the street! I entered the courtyard where the hotel was supposed to be and this time walked all the way in, near where the elevator shaft was. There I saw a tiny brass sign with the hotel’s name on it. I went out again to collect my partner and our luggage, and by the time we got back to the entrance the doors were in the process of closing. I’m not sure what we would’ve done if they had closed completely, as the only way to open them again was with a code you have to get from the hotel reception. It was hot, we were tired and crabby by the time we got upstairs. Not a great start. I’ve posted a video of the walk to the hotel and it gives an idea of the doorway to look for. We didn’t need to enter a code because the front door staff was watching for us through video cameras. My advice if you’re going to get there after 6:30 pm is to call and get the door code in advance!

（由 Google 翻译）我爱这家酒店，毫无疑问是一家精品酒店。我已经很久没有在这种品质的酒店享受到如此优质的服务了。房间数量充足，早餐也相当丰盛。 我很喜欢他们为参观穆拉诺岛提供的贴心服务，绝对值得一去。 有机会我还会再来的。 酒店就在水上巴士旁边，沿着运河坐一小段就到了。景色很美。 住在这里绝对是个好主意，这样我们就不用提着行李箱在街上转悠了。 （原文） Me encanto el hotel, hotel boutique sin duda. Hacia tiempo que no recibía un servicio así de hoteles de estas características. Habitaciones más que suficientes. Desayuno correcto. Me encanto el servicio de cortesía que te ofrecen para visitar Murano, sin duda un acierto. Volveré cuando tenga la ocasión. Al lado del vaporeto, para llegar en un breve paseo por el canal, Preciosas vistas. Sin duda un acierto el alojarnos allí, para no tener que ir con las maletas callejeando.

（由 Google 翻译）这家酒店的员工绝对是城里最好的。服务水平远超我住过的任何一家五星级酒店。 第一次入住时，入口有点古怪。习惯之后，每次回来，走进一扇没有标志的门，你就会觉得很酷。 考虑到酒店的位置，我们原本以为会很吵。结果房间超级安静、舒适、干净。 屋顶露台的景色美极了！因为正值隆冬，露台几乎没人使用。天气暖和后，这里会是个喝一杯的好地方。 员工太棒了！我们抵达前一周就收到了热情的欢迎邮件。工作人员非常热情周到，态度友好，还给了我们很多建议。 （原文） This hotel must have the BEST staff in town. The level of service far exceeds any 5-star hotel I’ve been to. Quirky entrance the first time you arrive. You get used to it then you’ll feel cool walking in an unmarked door every time you come back. Considering the location, we thought the hotel would be noisy. Room was super quiet, comfortable, and clean. Views from the roof top deck are EPIC! Being the middle of winter the deck was not being utilized. Would be an awesome place for a drink when it warms up. The staff are awesome! Received an email a week prior to our arrival with a warm welcome. Staff was super accommodating, pleasant, and was full of recommendations.

（由 Google 翻译）我们在这家酒店住了七晚，非常愉快。我们住在111号房间，可以俯瞰庭院。房间宽敞别致，设施齐全，浴室配有宽敞的步入式淋浴间。床很舒服，满足了城市度假的一切所需。酒店地理位置绝佳，步行即可到达城里几乎所有你想去的地方。员工非常棒——热情友好，乐于助人——尤其是Erika和Federica。早餐种类丰富，冷餐选择也很多，包括水牛芝士。酒店内设有咖啡厅，供应热食和饮品。如果您来那不勒斯，强烈推荐这家酒店。 （原文） We had a great 7 night stay at this hotel. We were in room 111 overlooking the courtyard. large, quirky room with excellent facilities and bathroom with large walk in shower. Comfortable bed and all you need for a city break stay. Fantastic location within walking distance of pretty much everything you'd want to see in the city. Staff were great - friendly and helpful - particularly Erika and Federica. Good breakfast selection of the 'colder' variety to include buffalo mozzarella. On site café serving hot food and beverages. Would recommend if staying in Naples.

（由 Google 翻译）酒店概况： 这家酒店坐落在繁华闹市的中心地带——就其本身而言，它做得相当不错。这个街区熙熙攘攘：车水马龙、噪音嘈杂、熙熙攘攘——基本上就是你在熙熙攘攘的街区所能想象到的一切，但这也正是酒店体验的一部分。 房间： 住宿条件非常理想。干净的床单、舒适的床以及所有基本设施一应俱全。虽然没有华丽的装饰，但却能满足你的需求，而且毫不费力。 入住和退房： 酒店的一个优点是：入住、退房和出入都非常简单。没有迷宫般的大堂或隐藏的入口——高效便捷。 位置： 如果你想置身于城市活力的中心地带——餐厅、商店、夜生活场所和交通枢纽——这里绝对适合你。但要做好心理准备，这里会有嘈杂的街道和川流不息的人流；无论好坏，这里都是城市节奏的核心。 整体印象： 酒店的环境与预期完全一致。一家实用简约的酒店，坐落于人口稠密的市中心。如果您追求便捷的地理位置，这里是理想之选；如果您追求宁静祥和或高端奢华，这里可能不太理想。 （原文） What It Is: This is a downtown hotel in a busy, bustling area—what it is, it does pretty well. The neighborhood is packed with activity: traffic, noise, crowds—basically everything you expect from a crowded district, but that’s part of the experience. The Room: Accommodations were perfectly adequate. Clean linens, a comfortable bed, and all the basic amenities are there. Nothing flashy or fancy, but it delivers what you need without fuss. Getting In & Out: One definite plus: check-in, check-out, and accessing the hotel was straightforward. No labyrinthine lobby or hidden entrances—just efficient and easy. Location: If you’re looking to be in the heart of urban energy—restaurants, shops, nightlife, transportation—this does the trick. Expect street noise and a constant flow of people; it’s central to the city’s rhythm, for better or worse. Overall Impressions: It’s exactly what the setting promises. A practical, straightforward hotel nestled in a dense urban core. Great if you want convenience and proximity; less ideal if you’re seeking peace and quiet or upscale luxury.

（由 Google 翻译）工作人员非常友好，我们的房间干净宽敞。我们住在二楼的带阳台的房间。非常安静，我以为街上的活动会有点吵，但房间里甚至楼下的庭院都听不到任何动静。在那不勒斯热闹的历史街区，这真是太棒了。 （原文） The staff were very friendly and our room was clean and spacious. We had a balcony room on the second floor. Very quiet, I thought there would be noise from the activity on the street, none to be heard in room and even on the courtyard below. Very nice in a lively historic area of Naples.

（由 Google 翻译）位于那不勒斯市中心，坐落在一栋保存完好的历史建筑内，这无疑是一个绝佳的选择（无需租车——“租车”的情况就比较复杂了）。交通十分便利，步行几分钟即可到达迷人的但丁广场（地铁站所在地），地理位置优越，是探索市中心和那不勒斯迷人地下城的理想下榻之处。 房间宽敞、温暖（甚至有点太暖和了）、干净整洁且维护良好。所有设施都运转正常，床单被褥品质上乘，无可挑剔。后侧的房间非常安静，可以欣赏到美丽的城市景观，尤其是在夜晚。 早餐种类丰富，甜咸口味应有尽有，品质上乘，服务快捷周到。我们真的需要什么缺点吗？餐桌略小，而且有点拥挤。会议室宽敞舒适，配备完善的无线网络和多媒体设备。 考虑到设施和服务质量，价格非常合理。 （原文） Una splendida soluzione (senza auto .. "con" è un po' più complesso) nel cuore di Napoli, in un palazzo storico perfettamente conservato. Facilissimo da raggiungere con una suggestiva passeggiata di pochi minuti da Piazza Dante (dove c'è la fermata della metro) ed in posizione strategica per girare il centro e la zona della Napoli sotterranea, splendida e suggestiva. Camere ampie, calde (fin troppo), pulite, ottimamente tenute, tutto perfettamente funzionante, biancheria perfetta e di ottima qualità. Quelle posteriori molto silenziose e con una bellissima vista sulla città, spettacolare l'ora blu. Colazione con ottima scelta, varietà, dolce e salata, alta qualità del cibo e servizio rapido e cortese. Vogliamo proprio trovare un problema? I tavoli piccoletti ed un po' affollati. Sala meeting ampia e confortevole, Wi-Fi e supporti multimediali perfetti e funzionali. Prezzo adeguato alla qualità della struttura e del servizio.

（由 Google 翻译）提前到达后，酒店免费升级到公寓，公寓虽然在同一栋楼里，但与酒店区域分开。公寓非常宽敞，包括客厅、餐厅、卧室和厨房，厨房用具齐全，还配备了洗碗机。房间非常干净现代，阳台可以俯瞰街道。门窗的隔音效果极佳，考虑到公寓就在那不勒斯市中心一条繁忙街道旁，我整晚都没听到任何噪音。 员工非常友好，酒店有一个带舒适座椅的庭院，您可以在那里放松身心，点餐和饮料。与其他酒店相比，价格略高，但酒店氛围宁静祥和，服务周到，还提供小吃。 早餐非常丰盛，种类繁多，包括沙拉、肉类、奶酪、麦片、果酱、面包、蛋糕和水果，以及可应要求免费冲泡的咖啡。 总的来说，这是一家很棒的酒店，我非常喜欢。即使没有免费升级，我仍然会给它五星好评。 （原文） Arrived early and received a free upgrade to an apartment, its in the same building but kept separate from the hotels. The apartment was huge with a living room, dining area, bedroom, & kitchen which was fully stocked with kitchen equipment & a dishwasher. The room was very clean and modern with a balcony overlooking the street, the soundproofing on the windows and doors was perfect and I did not hear a single thing all night considering its right off a busy street in the middle of Naples. Staff are very friendly, they have a courtyard with comfortable chairs you can relax in and order food & drinks, its slightly pricey compared to other places in the area but they have a very nice peaceful atmosphere and treat you well with snacks and a good service. Breakfast was very busy but also really good, they had a wide selection of foods, from salad, meats, cheese, cereal, jams & spreads, breads, cakes & fruit along with free coffee made properly on request. Overall its a great hotel and I really enjoyed it, even without the free upgrade I still feel I would be giving it a 5*

（由 Google 翻译）位于那不勒斯市中心的精品酒店，太棒了！地理位置无与伦比……步行即可轻松抵达所有主要景点，附近还有美味的餐厅（“first”披萨店就在拐角处），而且去哪儿都无需打车。工作人员非常乐于助人，24小时待命……我们凌晨4点就得叫出租车，赶在回美国的早班飞机前赶回来。由于房间空着，所以他们帮我们保管行李。酒店毗邻一个美丽的花园，花园里有一个酒吧，提供饮品和小吃，真是锦上添花。床很舒服，四人间也很有趣，因为房间里还有一层。我们一行人中有人预订了露台房，因为我们原本想晚上8个人可以聚在一起享受欢乐时光，但考虑到美丽的花园庭院，露台上又热又闷，预订露台房就没必要了。工作人员很棒，下次我们还会在这里住更长时间！强烈推荐！ （原文） Fantastic boutique hotel in the heart of Napoli! The location could not be beat… easy walk to all the main sights, delicious restaurants (“first” pizzeria is just around the corner) very close by, and no need to take a cab anywhere. The staff is very helpful and available 24 hours a day… we needed to get a taxi called at 4:00 am before our early flight back to the states. Not all of our rooms were available so they held our bags for us. There is a beautiful attached garden with a bar for drinks and included snacks that was a lovely addition. The beds were nice and the quad room was very fun with a second level inside the room. One in our group reserved the terrace room as we were thinking all 8 of us could gather in the evening for happy hour but it was not necessary with the beautiful garden courtyard and the terrace was very hot. Staff was great and we would stay here longer next time! Highly recommended!

（由 Google 翻译）那不勒斯三天短暂假期里，我在这里度过了美好的三天。酒店坐落于那不勒斯老城中心一座历史悠久、修复完美的宫殿内。抵达时，三位非常友好的年轻女士热情地接待了我，办理入住后，她们还为我提供了关于景点、交通和餐厅的实用信息。我的房间在六楼，布置舒适，环境十分安静。第二天早上，我在酒店一楼的咖啡厅享用了丰盛的早餐。早餐种类繁多，应有尽有：新鲜的羊角面包、自制蛋糕、各种奶酪、火腿、萨拉米香肠、鸡蛋、酸奶、多种水果、小番茄等等。 我强烈推荐这家酒店，下次去那不勒斯我一定会再次入住。 （原文） Waehrend meines dreitaegigen Kurzurlaubs in Neapel habe ich drei wunderbare Tage hier verbracht. Das Hotel liegt in einem historischen und perfekt restaurierten Palazzo mitten in der Altstadt Neapels. Gleich bei meiner Ankunft wurde ich von drei sehr freundlichen jungen Damen empfangen, die mir nach der Anmeldung nuetzliche Infos ueber Sehenswuerdigkeiten, Verkehrsmittel und Restaurants gaben. Mein Zimmer lag im sechsten Stock, gemuetlich eingerichtet und sehr ruhig. Am naechsten Morgen erwartete mich ein koestliches Fruehstueck im Cafè des Hotels im Erdgeschoss. Es gab alles, was das Herz begehrt: frische Croissants, hausgemachte Kuchen, verschiedene Kaesesorten, Schinken, Salami, Eier, Joghurt, mehrere Sorten Obst, Kirschtomaten usw. Ich kann dieses Hotel nur weiterempfehlen und kehre bei meinem naechsten Aufenthalt in Neapel sicher dorthin zurueck.

（由 Google 翻译）这家酒店太棒了。它是全新的，房间很漂亮，员工非常友好且乐于助人。早餐很棒。海景美极了。唯一的缺点是我们的豪华房可能是之前用木板隔开的连通房。这意味着房间完全不隔音。如果有人在另一间房间里看电视、轻声说话、聊天或刷牙，你都能听到一切。很遗憾，这很令人不安。:-/ 我希望这个问题将来能得到解决，因为除此之外，这是一家很棒的酒店。 （原文） Questo hotel è meraviglioso. È nuovo di zecca, le camere sono stupende, il personale è molto gentile e disponibile. Colazione Buona. Vista magnifica sul mare. L’unico grave difetto è che la nostra camera (Deluxe) era probabilmente una camera comunicante precedentemente che sono state separate da pannelli di legno. Questo vuol dire che la camera non è per niente isolata sonoricente. Se una persona guarda la TV nell’altra stanza, parla a bassa voce, chiacchiera, si lava i denti, si sente TUTTO. Il che ci ha disturbato abbastanza purtroppo :-/ spero questo problema sia risolto in futuro perché è un albergo eccellente altrimenti

（由 Google 翻译）餐厅点评：我没有在那里住过。酒店最近翻新过，非常漂亮。露台的景色非常棒，但护墙很高，所以你无法坐在那里欣赏。工作人员非常专业友好，这是每家五星级酒店应有的素质。我对开胃菜有点失望，看起来不错，但内容不多。章鱼非常硬，几乎无法食用。他们晚上有不同的菜单，但我不会再去尝试了。 （原文） Recensione su ristorante non ho soggiornato, hotel di recente ristrutturazione molto bello internamente il terrazzo gode di un panorama fantastico ma il parapetto è molto alto a da seduti non si può godere del panorama, il personale è molto professionale e gentile come ogni 5 stelle merita. Sono rimasto un po’ deluso dall’antipasto che si presentava molto bene ma nella sostanza diceva molto poco, inoltre il polpo era davvero durissimo quasi immangiabile. La sera hanno un menù diverso ma non co tornerò per assaggiarlo.

（由 Google 翻译）这家酒店太棒了，远离喧嚣。房间很棒，而且非常干净。可以欣赏到城市和海湾的壮丽景色。服务一流，从前台的弗朗西斯卡到餐厅和酒吧的服务员都热情周到。每杯饮品都会搭配自制小食，而且服务无微不至。这是我住过的性价比最高的酒店之一。绝对一流。 （原文） Tolles Hotel, etwas abseits des Trubels. Tolle Zimmer, die zudem sehr sauber sind. Grandioser Ausblick auf die Stadt und die Bucht. Exzellenter Service, angefangen bei Francesca vom Empfang über die Kellner im Restaurant und Bar. Zu jedem Getränk gibt es hausgemachtes Fingerfood und 100% Aufmerksamkeit. Eines der besten Hotels (für den Preis), in denen ich bisher war. Alles TOP

（由 Google 翻译）那不勒斯的一颗璀璨明珠 我们在德博纳特那不勒斯酒店（De Bonart Napoli，又名 Britanique）的入住体验堪称非凡。从抵达的那一刻起，优雅的设计和对细节的精心考量就让我们意识到，我们身处一个非常特别的地方。酒店风格融合了经典的那不勒斯风情与现代舒适，营造出既奢华又温馨的氛围。 酒店员工值得特别一提——热情友好，随时准备提供帮助。他们的专业精神、流利的英语和真诚的待客之道，让每一次互动都轻松愉快。他们以提供世界一流的宾客体验为荣。 酒店的设施也十分出色。一流的健身房干净整洁，设备齐全——这在很多酒店都难得一见——而私人水疗中心更是必体验的项目。在探索了那不勒斯充满活力的街道之后，这里是放松身心的完美之选。 每天早晨的早餐都美味可口，摆盘精美，再加上可以俯瞰城市和那不勒斯湾的全景，更是锦上添花。这是开启美好一天的理想方式。我们还在露台上享用了下午茶，那里的海湾景色美得令人窒息——绝对令人难忘。 虽然我们没机会去体验他们的新餐厅，但看起来非常棒。根据我们入住期间的其他体验，我们毫不怀疑它一定会大获成功。 这是一次真正令人难忘的体验——我们迫不及待地想要再次光临。强烈推荐给所有在意大利那不勒斯市中心寻求时尚、舒适和热情款待的客人。 （原文） A Refined Gem in Naples Our stay at the De Bonart Napoli also referred to as the Britanique was nothing short of extraordinary. From the moment we arrived, the elegant design and thoughtful attention to detail made it clear we were in a very special place. The style of the hotel blends classic Neapolitan sophistication with modern comfort, creating an atmosphere that feels both luxurious and inviting. The staff deserves special mention — warm, friendly, and always ready to help. Their professionalism, fluent English, and genuine hospitality made every interaction effortless and enjoyable. It truly felt like they took pride in delivering a world-class guest experience. The amenities are outstanding. The gym is first-class, pristine, and well-equipped — a rarity in many hotels — and the private spa experience is a must. It’s the perfect way to unwind after exploring the vibrant streets of Naples. Breakfast each morning was delicious and beautifully presented, made even better by the panoramic views overlooking the city and the Bay of Naples. It was the ideal way to start the day. We also enjoyed afternoon drinks on the terrace, where the views of the bay are simply to die for — absolutely unforgettable. Although we didn’t have the chance to try their new restaurant, it looked spectacular. Based on the rest of our stay, we have no doubt it will be a tremendous success. A truly memorable experience — we can’t wait to return. Highly recommend for anyone looking for style, comfort, and warm hospitality in the heart of Naples.

（由 Google 翻译）这是一家绝佳的酒店，坐拥那不勒斯湾和海滨的壮丽景色。翻新的客房宽敞舒适，屋顶餐厅和酒吧更是一流，提供独特的菜单，令人垂涎欲滴。服务一流，服务员和调酒师都细心周到。厨师甚至会亲自出面与客人交谈。我和妻子非常享受这次住宿。 （原文） This is an excellent hotel with a majestic view of the Bay of Naples and the waterfront. The updated rooms are spacious and comfortable and the rooftop restaurant and bar are first class with unique menu selections that please the palate. The service is outstanding with attentive waiters and bartenders. The chef even comes out to speak with the guests. My wife and I really enjoyed our stay.

（由 Google 翻译）一切都完美！ 景色、服务和员工的友善程度都无可挑剔，满分10分！ 只是要小心酒店门口的出租车司机。他们非常咄咄逼人，而且会漫天要价。这种行为严重损害了意大利的声誉。不过，酒店体验非常棒。 （原文） Everything was perfect! The view, service and kindness of staff were 10/10!! Just becareful of the texi drivers infront of hotel. They are very aggressive and and will charge you so much. These behaviors just ruins Italy’s reputation so much. But experience in hotel was fabulous

（由 Google 翻译）这真是一次绝妙的体验！！前台工作人员可能是我遇到过最友善的。他们超级热情！我也在这里预订了按摩，虽然价格有点贵，但说实话，这是我这辈子体验过的最好的按摩。水疗区还行，但按摩绝对物有所值——找Virginia吧，她简直是个奇迹！另外，我们还去了Macphersons（屋顶餐厅）吃晚餐，味道棒极了。他们刚刚重新做了菜单，还告诉我们我们是第一批享用的，这真是太棒了。食物和服务都很棒，而且价格非常合理，菜品精致，堪称米其林星级，景色也非常完美！我在这里庆祝了订婚，强烈推荐。一定会再来的！！ （原文） This was an amazing experience!! The front desk staff was probably the nicest I have ever talked to. They were super accommodating! I booked massages here as well which were a little pricey, but let me tell you this was the best massage I have ever gotten in my life. The spa area was okay but the massage made it worth it—ask for Virginia, she is a miracle worker! Also, we went to dinner at Macphersons (rooftop restaurant) and it was absolutely amazing. They had just redone the menu and told us we were the first to have it which was very cool. It was amazing food and service with super reasonable prices for how elegant and Michelin-star the food was, and the view was perfect! I celebrated my engagement here and highly recommend. Will absolutely be back again!!

（由 Google 翻译）首先，我要说的是，这家酒店总体来说很不错。非常干净，员工也很热情周到。每天早上的早餐都很棒，屋顶露台也很棒。此外， 遥控天窗也很棒，浴室也很棒。唯一 我不喜欢的是通往三楼接待处的电梯， 非常狭窄，通风也不好。在我看来，电梯摇摇晃晃， 走到三楼后，你会看到一条大约两英尺宽的走道，俯瞰着 三层楼高的楼顶，扶手很细，让人望而生畏。除此之外，这是一家相当不错的小酒店。 （原文） I will start by saying that the overall hotel is pretty nice. It was very clean and the staff was a accommodating . The breakfast each morning nice and the rooftop patio very nice. Also the remote controlled sunroof windows were awesome and the bathroom amazing. The only thing I did not like is the elevator that leads up to the reception area on the third floor was very cramped small and not ventilated properly. It is very rickety in my opinion and once you come out on to the third floor you have about a two foot wide walkway overlooking a three story drop with thin railing, which was very intimidating, other than that it’s a pretty decent little hotel.

（由 Google 翻译）最令人印象深刻的是他们的员工，尽管地理位置优越（靠近市中心）且房间整洁干净。从我预订房间的那一刻到抵达机场，再到退房，他们一直让我感到舒适、安全，真心希望再次入住。感谢你们所做的一切。 （原文） What stands out most is their staff not withstanding their great location (really close to the centre of everything) and the cleanliness of the room. From the moment I booked the room to the moment when I arrived at the airport and until I checked out, they have made me feel comfortable, safe and really want to come back again. Thank you for everything.

（由 Google 翻译）住在那不勒斯市中心再好不过了！房间都很漂亮，都在三楼。早餐很棒，在屋顶露台享用早餐绝对是亮点！ 工作人员非常友好热情，乐于助人，而且不会打扰到客人。 （原文） You couldn't stay more centrally in Naples! Lovely rooms, all located on the third floor. Excellent breakfast, with breakfast on the rooftop terrace being the absolute highlight! The staff are exceptionally friendly and helpful, without being intrusive.

（由 Google 翻译）在这家酒店，他们喜欢对你提出的所有问题都说“不”。你有没有遇到过这种情况：你遇到的人只是厌倦了他们的工作，甚至还没跟顾客打交道就讨厌他们，根本不想和你打交道？这就是这家酒店的员工。能给我拿杯咖啡吗？“不！——你得等着。”我们房间的空调坏了，有什么办法吗？“不！——你只能耐心等待。” 他们喜欢说“不！” （原文） They love to tell you "no" to all your questions at this hotel. Do you ever enter a situation in which the person you are dealing with is just tired of their job, hates the customers before they even engage with them, and just don't want to deal with you? This is the staff at this hotel. Can I get coffee? "No! - you will have to wait." Our Air conditioner in our room doesn't work, is there anything we can do? "No! - you will have to just be patient." They love to say no!!

（由 Google 翻译）这家小型酒店的客房舒适现代。地理位置优越。 地处市中心，却又不失宁静。楼上的按摩浴缸非常适合在忙碌的观光一天后放松身心。 早餐丰盛美味，Alsidia 的服务也非常专业周到。 绝对值得再次光临。 （原文） Un hotel pequeño, con unas habitaciones muy confortables y modernas. Muy bien situado. Muy céntrico pero en una zona tranquila. El jacuzzi de arriba es maravilloso para relajarse después de un día ajetreado de turismo. El desayuno muy completo y rico todo, y la atención de Alsidia súper profesional y atenta. Sin duda para repetir

（由 Google 翻译）早餐不太好，服务乏味，绝对不值这个价。对于一家四星级酒店来说，竟然没有遮光窗帘，这很令人失望。床单和浴袍也有一股怪味，不太好。 （原文） Breakfast was not great, service was tired definitely not value for money. For a 4stars hotel there was no black out curtain which is disappointing. The bedsheets and the bathrobe also has a funny smell which is not great.

（由 Google 翻译）地理位置优越，毗邻托莱多大街、地铁1号线和港口。屋顶露台供应种类丰富的早餐，屋顶还设有热水浴缸，员工友好，酒店干净整洁，强烈推荐 （原文） Great location, beside Via Toledo,Metro Line 1 and the port. Great variety of breakfast available on the roof top terrace , hot tub also on rooftop, friendly staff, clean hotel, would highly recommend

（由 Google 翻译）优点：地理位置优越、员工服务周到、公共区域（浴室除外）、早餐和餐厅 缺点：就这种类型的酒店而言，清洁度完全不够（尽管我抱怨过浴室的清洁度，但第二天什么变化都没有！我不得不自己拿消毒湿巾擦干净！上面还留着之前客人的痕迹……）；为了证实这一点，我周一在水槽边上滴了一滴茶：污渍一直留到周五我退房（唉！）；家具老旧损坏；就连房间里的浴室地板也清洁得非常糟糕；并非所有服务员都能胜任餐饮服务（我的一位同事在上第一道菜的时候，一杯满满的酒洒了，服务员甚至懒得给她倒一杯新的酒——太不可思议了）；房间极其嘈杂（至少，和街上的房间一样）。 简而言之，由于清洁是我选择酒店的首要考虑因素，所以我非常失望，我想我不会推荐这家酒店给任何人。从这个角度来看，我住过比它好得多的二星级酒店。 很抱歉这么说，因为这家酒店潜力巨大，但还是另寻他处吧。 （原文） Pro: posizione, attenzione del personale rispetto alle esigenze dell'ospite, spazi comuni (ad eccezione dei bagni), colazione e ristorante Contro: pulizia totalmente insufficiente rispetto al tipo di struttura (nonostante le mie lamentele circa la pulizia del bagno, il giorno dopo non è cambiato nulla! Ho dovuto prendere le salviette igienizzanti e pulirlo da me! C'erano ancora i segni dei precedenti ospiti...); a conferma, il lunedì ho lasciato cadere una goccia di tè nel bordo del lavandino: la macchia è rimasta sino a venerdì quando ho fatto il check out (sigh!); mobilio rovinato e vecchio; anche la pulizia del pavimento del bagno in camera estremamente approssimativa; non tutti i camerieri sono all'altezza del servizio di ristorazione (ad una mia collega è stato rovesciato un calice di vino pieno mentre veniva servita la prima portata e la cameriera non si è preoccupata nemmeno di portarle un calice di vino nuovo, surreale); camera ESTREMAMENTE rumorosa (almeno, quelle che fanno sulla strada). Insomma, dato che per me la pulizia è in assoluto la primissima cosa da guardare in un hotel, sono rimasto talmente deluso che non credo lo consiglierei a nessuno. Da questo punto di vista, sono stato in 2 stelle decisamente migliori. Mi spiace dirlo perché la struttura ha un enorme potenziale ma cercate altro.

（由 Google 翻译）酒店位置在历史中心区，地理位置非常好。房间还可以，就是有点热。酒店告诉我们整个酒店都设定了一个温度。因为当时是十一月，我猜他们已经把温度调到最高了。唯一能让房间凉快下来的办法就是开窗，但是窗户很吵。我们对酒店服务很失望。入住和退房都很顺利，但是在吃早餐的时候，我们被劝阻不要坐在庭院的桌子旁，因为他们说没有干净的桌子摆好。当时庭院里只有一张桌子有人。我们去室内用餐时情况也一样。桌子需要清理，我们得自己摆桌子。当时才早上九点半，并不是我们早餐快结束的时候才到的。最糟糕的体验是代客泊车服务。我们等了45分钟才拿到车。20分钟后，他们告诉我们车库出了点问题，但是已经解决了，车正在路上。30分钟后，他们又说再等两分钟，车已经在路上了。 40分钟后，代客泊车员终于问了我们的房间号，然后去柜子里拿钥匙去取车。我们正要去机场，等了45分钟已经够让人焦虑了，而且等待时间也出乎意料地长，但更让我震惊的是，工作人员竟然两次撒谎说车正在路上。对顾客撒谎是完全不可接受的。那位服务员试图解释说，当时只有他一个人在，他需要留下来处理不断有人要离开的车辆，但这明明是酒店的服务问题，应该由酒店来处理。前台明明有四个人，也许应该有人出去帮忙。工作人员竟然对我们撒谎，我至今仍然感到震惊。这简直是对顾客极度不尊重。 （原文） Location was very good for Centro Storico. The room was fine although hot. We were told they set one temperature for the whole hotel. Since it was November I guess they had already put the setting to heat. The only way to cool the room was to keep the window open which was very noisy. We were disappointed with service however. Check in and check out was fine, but at breakfast we were discouraged from sitting at a table in the courtyard because they said they had no tables clean and set up. There was only one table occupied. When we went inside though it was the same. The tables needed to be cleared and we had to set our own table. It was only 9:30am so it wasn't like we came at the very end of breakfast. The worst experience however was with the car valet service. It took 45 minutes to get our car. After 20 minutes we were told there had been a problem with the garage but it was resolved and the are was on the way. After 30 minutes we were told it would just be 2 more minutes but that the car was on the way. Finally after 40 minutes the valet attendant asked us our room number and went to get our key from the cabinet to fetch the car. Waiting 45 minutes when we were leaving for the airport was already stressful and a surprisingly long wait, but I was shocked that we had been told lies twice by the staff about the car being en route. It is completely unacceptable to lie to your clients. The attendant tried to make the excuse that he was the only one there and needed to stay to manage all the cars that people kept trying to leave, but that is a service issue that the hotel needed to manage. They had 4 people at the front desk. Maybe someone needed to go outside to help. I am still taken aback that we were lied to by the staff. That just shows a complete lack of respect.

（由 Google 翻译）一栋漂亮的建筑，离火车站和那不勒斯市中心不远，但并非位于城里最好的街区！有些员工热情友好，有些则脾气暴躁。房间虽小，但温馨舒适，应有尽有。房间清洁起来或许可以更好一些（衣柜上方的地毯上满是灰尘）。床垫很糟糕。窗户很旧，所以外面的各种噪音都能听到。幸运的是，我的房间可以俯瞰内部庭院，但海鸥、飞机和其他噪音可能会造成困扰。早餐很棒，选择丰富，品质上乘。我没有机会去餐厅用餐，但看了菜单，感觉很划算。 （原文） Un palazzo bellissimo, non lontano dalla stazione e dal centro di Napoli, ma non nel quartiere più bello della città! Una parte del personale gentile e accogliente, una parte scontrosa. Stanza piccola, ma accogliente, tutto il necessario, forse potrebbe essere pulita meglio (sopra il mobile armadio c'era un tappeto di polvere). Materasso pessimo. Infissi vecchi, si sentivano tutti i rumori provenire dall'esterno, per fortuna la mia stanza affacciava nel cortile interno, ma gabbiani, aerei e altri rumori possono essere un problema. Colazione ottima, ampia scelta di prodotti di qualità. Non ho avuto modo di provare il ristorante, ma vedendo il menù sembra un'offerta molto valida.

（由 Google 翻译）这是我第二次回到那不勒斯，决定再次入住卡拉乔洛宫酒店。我没有失望。酒店员工真的非常棒，帮我安排了所有的接送、旅游行程以及推荐的热门景点！ （原文） It was my second time back to Naples and decided to stay again at the Palazxo Caracciolo. I was not disappointed. The staff is truly amazing setting up all my transfers, tours and any recommended hot spots!

（由 Google 翻译）首先，我们非常幸运，因为我们见证了那不勒斯庆祝第四个意甲冠军。酒店地理位置优越，距离那不勒斯最具特色的街区仅几步之遥。工作人员非常友好和专业，随时准备为您提供帮助并且总是面带微笑。尽管菜单三天都一样，但食物仍然非常美味。现在让我们讨论一下可以改进的地方。 首先，房间有点 90 年代的风格，家具有待改进，总体来说需要翻新。我们住的酒店位于正在装修的酒店侧楼，为了到达二楼，我们必须先上到三楼，然后再下去，带着小孩有时候会有点困难。最令人不快的可能是房间本身的管理待遇，三天的费用是每人约 425 欧元（即使是不到 5 岁的小孩！！！），我们只得到了一张双人床和一张实际上是沙发床的床。以我的拙见，让我们明确一点，这不是费用的问题，我们事先就知道要花多少钱，也许我们只是想给自己提供一个更舒适的房间。话虽如此，还是要感谢那不勒斯人的热情款待。 （原文） Partiamo dal fatto che siamo stati super fortunati perché abbiamo vissuto Napoli in festa per il IV scudetto. L’albergo si trova in posizione strategica, ad un attimo dai quartieri più caratteristici di Napoli. Personale carinissimo e super professionale, pronti ad aiutarti e sempre sorridenti. Cibo molto buono anche se il menù è rimasto lo stesso per tre giorni. Passiamo ora a ciò che potrebbe essere migliorato. In primis la camera, un po’ anni ‘90 con arredo da rivedere ed in generale da rinfrescare. La nostra soprattutto era collocata in un ala dell’albergo in ristrutturazione e per arrivare al secondo piano dovevamo salire al terzo per poi scendere, con una bimba piccola è stato un pochino indaginoso a tratti. La nota più stonata forse il trattamento nella gestione stessa della camera la quale, a fronte di un pagamento di circa 425 euro a testa (anche la bimba che ha meno di 5 anni!!!) per tre giorni, ci vedeva con un matrimoniale ed un letto che in realtà era una poltrona letto. A mio modesto parere, è sia ben chiaro non è un problema di spesa, sapevamo fin da prima quanto avremmo speso, forse era il caso di presentarci una camera più confortevole. Detto questo grazie per l’ospitalità partenopea

（由 Google 翻译）这是希尔顿旗下的酒店。还行，但我不会再来了。房间很小，就像欧洲酒店一样。步行10-15分钟就能到一些著名的披萨店。然而，酒店坐落在许多无家可归者聚集的地区的边缘。如果你穿过街对面的拱门，整个感觉就会变，而且感觉不太安全。只要你住在拱门的酒店一侧，那里仍然是一个肮脏的城市，但四处走走感觉还不错。工作人员很友好，尽管他们在为我们办理入住和付款时显得有些困惑和笨手笨脚。那里有三个人，他们看起来都有点迷路了。他们大概花了15分钟才给我们拿到钥匙。房间本身不错。浴室干净整洁，设施齐全。床很舒服。非常感谢房间里提供的饮用水。我预订了一间带折叠沙发/椅子的房间，但放在几个枕头上有点摇摇欲坠，不过还好。我们到达的时候正好是足球锦标赛的晚上，所以在窗外看到了大量的大型烟花，我们非常享受。窗外是街道/街区的景色。他们有一个漂亮的庭院，所以也许也能看到这些景色。我不会再选择住在这里了，但如果你一定要住在这里，一定要确保住在城里比较安全的区域。 （原文） This is a Hilton affiliated hotel. It was okay, but wouldn't return. Rooms r small, as expected for European hotel. Can walk to some of the famous pizza places within 10-15 min. However, hotel sits on the cusp of an area where many homeless people hang out. If u cross under the archway across the street, the entire feel changes and it did not feel safe. As long as u stay on the hotel side of the arch, it was still a dirty, urban city, but it felt okay to walk around. Staff was nice despite very confused and kind of bumbling with their ability to check us in and handle payment. There were 3 of them up there and they all just seemed a bit lost. Probably took them 15 min just to get us r key. Room itself was fine. Bathroom was clean and updated. Bed was comfortable. Appreciated the water provided in the room. Booked a room with a pull out sofa/chair that was a bit precariously balancing on some pillows, but it worked out. We arrived the night of the soccer championship so got to watch a ton of very large fireworks right outside r window, which we enjoyed. View is of the street/neighborhood. They do have a nice courtyard so perhaps there r views of that available as well. I wouldn't choose to stay here again, but if this is your option, just make sure you stay in the safer area of town.

（由 Google 翻译）酒店非常漂亮，位置便利。我们收到了Boscolo的礼盒，非常满意。 工作人员非常友善。套房很漂亮，床很舒服，枕头也很棒。早餐丰富多样，有典型的当地糕点。 内部庭院很漂亮。房间一尘不染，我们感谢Elisa的热情款待。这是一次独特的体验。我真心希望再次入住。感谢你们所做的一切。 （原文） Albergo è molto bello, si trova in una posizione comoda. Abbiamo usufruito di un cofanetto di Boscolo e siamo rimasti molto soddisfatti il personale molto gentile. La suite è bellissima. il letto comodo cuscini fantastici. La colazione abbondante e varia.e con dolci tipici locali. Il cortile interno è bellissimo. La camera pulitissima e ringraziamo Elisa per la sua cordialità. Un' espetienza unica. Spero tanto di ritornarci. Grazie di tutto.

（由 Google 翻译）在这里住了一晚，感觉很棒。虽然是在旅游旺季最后一刻预订的，但仍然非常满意。这可能是最后几间空房之一了，但考虑到面向庭院的舒适房间，我和妻子仍然睡得很好。虽然这是他们优先级最低的房间，但他们在这里树立了很高的标准，很乐意再次入住，下次会提早预订。早餐虽然简单，但也很丰盛。强烈推荐这家酒店，让您在那不勒斯享受舒适的住宿体验。 （原文） Had a great stay for one night here. Booked last minute during peak tourist season and was still perfectly satisfied. Probably one of the last rooms available, my wife and I still had a great night sleep given the cozy room facing the courtyard. Assuming this was their room with the lowest priority, they have set a good standard here and would be happy to stay again and book earlier next time. Modest yet fulfilling breakfast was also enjoyable. Highly recommended for a comfortable stay in Naples.

（由 Google 翻译）我们住在这家位于市中心的令人惊叹的酒店。我强烈推荐这家酒店。从进门到浴室，它都美得令人窒息。房间装饰得无可挑剔。窗户有电动剃须刀，我们只需按一下按钮即可，床也很舒服。浴室的床单一尘不染。空间宽敞，还有一个宽敞舒适的淋浴间。就连洗漱用品都是高档的，工作人员提供了最高水平的客户服务。我要特别感谢克劳迪娅，她竭尽全力让我们的住宿更加美好。餐厅推荐非常棒，她帮我们叫出租车，帮我们拿水瓶，无论我们需要什么，我们都面带微笑地接待了我们，还有自助早餐。我从未见过如此丰富的食物，不仅美味可口，而且种类繁多，从鸡蛋到奶酪，从不同类型的烤面包到糕点，应有尽有。我真的无法用言语来形容那里的咖啡有多好。自助早餐简直就是一场庆祝活动，我们对那里的美味食物感到兴奋不已，如果你要来那不勒斯，这家酒店的价格非常合理，就像住在丽兹酒店一样 （原文） We stayed at this stunning hotel in the center of everything. I cannot recommend this hotel enough. It is beautiful from before you walk in all the way into your bathroom. The rooms are decorated impeccably. The windows had electronic shave so all we have to do is push a button the beds were comfortable. The sheets were pristine in the bathroom. You have plenty of space and a large wonderful shower. Even the toiletries were high-end the staff provided the highest level of customer service I wanna make a special shout out to Claudia, who went above and beyond The call of duty to make our stay even more wonderful. The restaurant recommendations were stellar directions calling taxis for us getting water bottles whatever we needed we received with a smile and the breakfast buffet. I have never seen such a spread not only was the food delicious, but it was so varied from the eggs to the cheeses through the different types of bread for toasting to the pastries. I really don’t even have words for how good the coffee is there. The breakfast buffet was just a celebration and we were giddy by how much wonderful food that was if you’re coming to Naples this is the hotel for the Very reasonable price It’s like staying at the ritz

（由 Google 翻译）酒店位于基艾亚 (Chiaia) 的绝佳位置——靠近餐饮场所、酒吧、商店、咖啡馆和海滨。然而，酒店环境却非常安静私密。 房间设施齐全，配有柔软奢华的床单、现代化的浴室以及安静高效的空调，缓解了七月的酷暑。唯一的缺点是我的房间光线较暗，窗户朝向另一栋楼，所以白天需要开灯——虽然不太适合工作，但很适合午睡。 入住期间，酒店感觉非常安静，所以如果您希望结识其他旅客，这里不太方便。每次我需要帮助时，工作人员都会热情地提供帮助。 总的来说，我对这次住宿非常满意，觉得物超所值。我一定会再次入住，并推荐这家酒店。 （原文） The hotel is in a perfect location in Chiaia - close to food, bars, shops, coffee and the waterfront. Yet, the location is very quiet and intimate. The room was well appointed with soft luxurious sheets, a modern bathroom, and a quiet and efficient AC, which was a relief from the July heat. The only downside was that my room was on a dark side with a window facing another building so I needed lights on during the day - not great for work, but great for siestas. During my stay the hotel felt very quiet, so it is not a place where you get to meet other travelers easily, if that is your desire. The staff was helpful every time I needed help. Overall, I was very satisfied with my stay and thought it was a great value for the money. Definitely would stay again and recommend this place.

（由 Google 翻译）我们在这家酒店度假期间入住。除了美味的早餐和一流的客房外，它的优势还在于地理位置。一切都近在咫尺。酒店位于那不勒斯最高档的地区，商店林立，距离海滨仅几步之遥。 很棒的体验。 （原文） Abbiamo soggiornato in questo hotel per le nostre vacanze. Oltre ad una colazione favolosa e stanze super, il suo punto di forza è la posizione. Hai tutto a portata di mano. Situato nella zona più esclusiva di Napoli, piena di negozi e a pochi passi dal lungomare. Buona esperienza

（由 Google 翻译）我们于10月25日入住这家美丽的酒店一周。酒店位于基亚亚区，地理位置优越，方便前往海滨大道、众多一流餐厅和购物场所等。该地区热闹繁华，却又不至于像其他一些地方那样喧闹嘈杂。这里是住宅区，步行即可轻松游览。 我是一名轮椅使用者，这家酒店非常适合我。我们的房间配备了设施完善的无障碍浴室，此外还有一个独立的卫生间。我们遇到的每一位员工都非常乐于助人、热情友好且知识渊博。 酒店维护得非常漂亮，家具摆设也很精美。 客房服务标准一流。早餐种类丰富，食材品质上乘。咖啡都是现点现做，新鲜美味。 我们乘坐出租车前往美术馆等地，价格合理（按里程计费），而且服务可靠。从附近的马特里蒂广场出发，前往市中心大部分地区的费用在7到10欧元之间。 我们强烈推荐这家酒店，并希望有机会再次入住。 感谢所有照顾过我们的人。 （原文） We stayed at this beautiful hotel for a week in October 25. The Hotel's situation in the Chiaia area is perfect for access to the Lungomare,excellent resturants shopping etc. The atmosphere of the area is busy enough to be interesting but not frenetic like some others . The area is walkable and is residential . I'm a wheelchair user and the Hotel is very suitable. Our bedroom had a very well adapted Bathroom plus a second Bathroom . Each staff member we met were very helpful ,friendly and knowledgeable. The Hotel is beautifully maintained and furnished and Housekeeping standards are excellent. Breakfasts offer many choices and high quality produce. Coffees are made to order and thus freshly prepared. We used taxis to visit Galleries etc and they were reasonably priced ( metered )and reliable. Most Central areas cost between 7 to 10 Euros from the very nearby Plazza Matriti . We highly recommend this Hotel and hope to return. Thanks to everyone who looked after us

（由 Google 翻译）我真想给它零星。这家店自称“宠物友好”，但实际上只是用这个名号来招揽顾客。 他们欢迎宠物……但前提是体重必须低于5公斤。这算什么歧视？要么接受宠物，要么就说自己“宠物友好”，否则就别说自己“宠物友好”。 这一切都只是为了吸引顾客。 各位，请不要再用虚假的借口来掩盖你们的不足，说什么你们的店里没有条件接待超过5公斤的狗狗。既然如此，你们又怎么能接待体重超过5公斤的人呢？ 这种行为完美地体现了这家店的经营理念。奉劝各位一句： （原文） Je ne pouvais mettre aucune étoile, c'est un établissement qui prétend être "Pet Friendly" mais qui n'utilise cette désignation uniquement pour attirer des clients. Animaux de compagnie acceptés…. Mais pesant moins de 5 Kg. C’est quoi cette discrimination, où on accepte les animaux de compagnie et on est "Pet friendly" ou pas. Tout ça Juste pour attirer des clients. Messieurs, essayez de ne pas vous camoufler derrière de faux semblants, en prétextant que votre établissement n'est pas adapté à recevoir des chiens de plus de 5 Kg, dans ce cas comment acceptez vous des personnes de plus de 5 Kg ? Ce type de comportement résume bien la mentalité de l'établissement A bon entendeur Salut

（由 Google 翻译）这家宏伟的酒店坐落在那不勒斯最适合观光的基艾亚区。周围遍布商店、餐厅和酒吧，步行即可到达主要区域。酒店位于一条美丽的小街上，房间非常舒适，服务也非常出色。我还会再次入住。 （原文） Magnifico hotel situado en la mejor zona de Nápoles para hacer turismo, el barrio de Chiaia. Rodeado de comercio, restaurantes y bares y se puede ir andando a las zonas principales que visitar. El hotel es precioso en una pequeña calle, las habitaciones muy cómodas y el servicio muy correcto. Volvería a hospedarme allí

（由 Google 翻译）绝对不容错过的体验！酒店地理位置优越，方便您步行探索市中心，随时自由出行。酒店由两栋相邻的迷人历史建筑组成。房间温馨舒适，暖气充足，安静整洁，设施齐全。我们抵达时，房间里还贴心地准备了迎宾饮品，令人倍感惊喜。早餐丰盛美味，甜咸口味应有尽有，品质上乘，食材均为当地特色佳肴。酒店员工热情友好，乐于助人，尤其要感谢Anna、Michele、Beatrice和Ester。酒店提供班车服务（需另付费），但对于希望往返酒店的客人来说非常方便。司机友善热情，乐于助人。 （原文） Un’esperienza da vivere! Posizione dell’hotel strategica per visitare il centro citta’ a piedi e muoversi liberamente ad ogni ora. Hotel dislocato in due palazzi storici adiacenti, molto affascinanti. Camera accogliente, ben riscaldata, silenziosa, pulita, funzionale in tutto. Siamo state accolte con un aperitivo in camera di benvenuto, molto gradito. Colazione fantastica, dolce e salato in quantità’. Qualità’ ottima. Prodotti locali gustosissimi. Personale molto gentile e disponibile in particolare Anna, Michele, Beatrice ed Ester. Servizio navetta disponibile, non incluso nel prezzo, ma utile per chi preferisce la comodità’ nell’arrivo o partenza dall’hotel. Autista gentile e disponibile.

（由 Google 翻译）这是我们意大利之行中住得最好的酒店。细节之处令人惊叹，房间漂亮，服务周到——简直就是一座坐落在历史建筑中的令人惊叹的城市宫殿。地理位置优越——位于老城区，毗邻地铁站，可直达中央火车站。哦，对了，早餐也非常棒。我们非常喜欢。 （原文） This was the best hotel on our Italy trip. Amazing attention to detail, beautiful room, total service orientation - and simply a stunning city palace in a historic building. Location is superb - in the old town and next to a metro station with a non-stop line to the central train station. Oh - and the breakfast was actually outstanding. We really loved it.

（由 Google 翻译）在那不勒斯，很难找到一家价格实惠、评价又差的酒店——我们选择了这家，因为它似乎是众多差评中最好的。房间相当简陋，我们并不感到惊讶——房间里弥漫着一股浓重的潮湿和西瓜味。我们甚至买了一炷香才能入睡。整个房间都感觉很脏，天花板和家具上都有污渍。酒店的走廊里也有烟味。 电梯的计费标准是10美分，需要工作人员下来测量。 我给这家酒店3分而不是2分的唯一原因是，酒店的早餐出奇地好，而且种类丰富，有很多素食选择！而且酒店的位置也无与伦比——靠近不错的餐厅、酒吧和一家很棒的电影院。 我不会在这里住超过一两晚，但作为伊斯基亚之旅后的短暂停留，这里还是不错的。 工作人员很友好，但如果您要从这里去机场，请乘坐优步 - 优步费用为 28 欧元，而酒店提供预订的接送服务的统一费用为 55 欧元。 （原文） In Naples it is tough to find an affordable hotel that doesn’t have horrendous reviews - we chose this hotel as it seemed the best of a bad bunch. We weren’t so surprised that the room was pretty janky - there was an overwhelming smell of damp and watermelon vape. So much so we bought an incense stick so we could sleep. The whole room felt dirty with stains on ceiling and furniture. The hallways of the hotel also smelled of smoke. The lift works on a 10c meter which the staff have to come down to give you. The only reason I gave this a 3 and not a 2 is the hotel breakfast was surprisingly good and well stocked with lots of options for vegans! Also the location is unbeatable - close to good restaurants, bars and a lovely cinema. I wouldn’t stay here for more than one or two nights but it was good for a stopover after our trip to Ischia. Staff were friendly but if you’re going to the airport from here get an uber - uber was €28 and the transfer service the hotel offered to book had a flat rate of €55.

（由 Google 翻译）如果可以打六星，我绝对会毫不犹豫地给它六星。那不勒斯本身就是一座美丽的城市，但真正让我们的假期无比精彩的，是这家Relais酒店以及热情周到的员工们。先说说Relais酒店本身吧。这是一栋历史悠久的建筑，一进门就能感受到它别具一格的装潢。你需要爬几层楼梯（对于不想坐电梯的人来说），每一层都各有特色。直到你到达酒店主楼。美极了！酒店经过精心翻修，保留了原有的木质结构和装饰，优雅至极。真的太美了！我们的房间（我们意外地获得了一个非常棒的升级）简直令人难以置信。房间宽敞明亮、干净整洁，床也超级舒服……真的太棒了！酒店地理位置优越，步行即可轻松游览整座城市。早餐是我吃过最棒的之一——美味可口，所有食物都是自制的，而且种类繁多。但除了令人难忘的早餐之外，最让我们铭记的还是这里的人：Beatrice、Alessandro以及所有员工。我很少遇到如此友善、周到、真诚和热情的服务。即使前台午夜就关门了，他们也一直等到凌晨两点。因为这次旅行是为了庆祝一个特别的活动，他们格外关照我们，体贴入微，却又不失细致，只为了让我们在那不勒斯的记忆永生难忘。真的，在这座美丽的城市，在一家令人惊艳的Relais酒店，我的记忆第一次与那里的人们紧紧相连。恭喜你们，你们创造了一个神奇的地方，让人感觉像是一个大家庭的一份子。我给所有看到这篇评论的人的唯一建议就是：去那里吧，你绝对不会失望的。 （原文） Se potessi darne sei di stelle, sarebbero super meritate. Napoli è una città meravigliosa ma la nostra vacanza è stata resa incredibile dal Relais e dalle persone che lavorano qui dentro con così tanta passione. Partiamo con il Relais. Palazzo storico, gli interni appena si entra dal portone sono divertenti, si salgono un po' di rampe di scale (per chi come noi non vuole prendere ascensore) e ogni piano è un qualcosa di diverso. Finché non si arriva al relais. Bellissimo. Ristrutturato in maniera molto elegante, mantenendo legno e decorazioni originali. Davvero bello. La nostra camera (ci è stato fatto un upgrade inaspettato e favoloso) era a dir poco pazzesca. Grande, luminosa, pulita, letto comodissimo...davvero incredibile. Posizione fantastica per girare tutta la città a piedi. La colazione è una delle migliori mai viste, buonissimo, tutto fatto in casa e veramente varia.Ma la cosa che ci ricorderemo del posto, oltre alla colazione incredibile, sono le persone. Beatrice, Alessandro, e tutti i membri dello staff. Raramente ho incontrato così tanta gentilezza, attenzione al cliente, genuinità, cordialità. Ci hanno aspettato fino alle due di notte nonostante la reception chiudesse a mezzanotte. Ci hanno coccolato perché era per noi una vacanza legata ad un avvenimento speciale, con ogni tipo di attenzione, nulla di dovuto, tutto semplicemente perche hanno voluto rendere il nostro ricordo di Napoli indimenticabile. Davvero, per la prima volta, in una città bellissima, in un Relais stupendo, il mio ricordo sarà legato alle persone che ci lavorano. Congratulazioni, avete creato un posto magico e dove ci si sente parte di una grande famiglia. Il mio unico consiglio a chi legge questa recensione è: andateci, non vi deluderà.

（由 Google 翻译）这家酒店位置便利，距离托莱多火车站和登特火车站步行仅需4-6分钟。除了优越的地理位置和丰盛的早餐外，它的魅力远不止于此。 工作人员非常友好热情。入住时，他们仔细地向我们讲解了酒店的历史，并为我们准备了水果。清洁人员甚至还热情地接待了我们。 我们带着5岁的女儿住了三个晚上，但最后一晚女儿睡着了，所以我们两个人一起吃了早餐。退房时，接待员知道我女儿还没吃早餐，主动提出如果她想带走的话，可以帮她买一些。 多亏了工作人员的贴心，我们在火车上请女儿吃了简单的三明治和饼干。他们甚至还送了她一块普尔钦内拉（Pulcinella），据说这是一种在那不勒斯能带来好运的甜点。我们非常感激。 即使电梯需要投币（前台有售硬币），房间里的Wi-Fi信号也不太好，这家酒店还是值得入住的！如果我们再去那不勒斯，一定会再次选择这家酒店！ （原文） トレド駅及びデンテ駅から徒歩4〜6分ほどの好立地のホテルです。しかし立地や朝食も素晴らしいですが、このホテルの良さはそれだけにとどまりません。 スタッフはとてもフレンドリーで親切。チェックイン時にホテルの歴史を丁寧に説明してくれ、フルーツのサービスがありました。清掃スタッフも挨拶を返してくれます。 私たちは5才の娘と3人で3泊しましたが、最終日の朝食は娘が寝ていて夫婦2人だけで済ませました。チェックアウトの際、受付のスタッフは娘が朝食を食べていないのを知っていて娘のために朝食をテイクアウトしてもいいよと声をかけてくれました。 スタッフの気遣いのお陰で娘に列車の中で簡易なサンドイッチとビスケットを食べさせることができました。娘のためにナポリで幸運を呼ぶと言われているプルチネッラもプレゼントしてくれました。改めて感謝申し上げます。 エレベーターの利用にその都度コインを入れないといけない（コインは受付でもらえます）、部屋のwifiが弱いなどの点はあっても、このホテルは泊まる価値があります！ナポリに帰ってくることがあればまたこのホテルを選びます！

（由 Google 翻译）考虑到这家酒店被列为四星级酒店，这次体验真是令人失望。 房间里弥漫着霉味，水槽像下水道一样臭，沙发床弯成了两半，玻璃杯脏兮兮的，冰箱坏了，而且有一天他们忘了打扫房间。 没有熨烫设施。 午餐很普通，门厅也有很多不足之处。唯一的优点是地理位置，满分10分。 总之，在我看来，这相当于一家需要彻底翻修的旅馆。 （原文） Teniendo en cuenta que está catalogado como un hotel de 4 estrellas, la experiencia ha sido decepcionante. La habitación desprendía olor a cerrado y el lavabo a cloaca, el sofá cama se doblaba por el medio, los vasos estaban sucios, la nevera no funcionaba y la habitación se olvidaron de hacerla uno de los días. No hay utensilios de planchado. El almuerzo muy justo, el portal de entrada deja mucho que desear. Lo único bueno, es la ubicación, un 10. En resumen, bajo mi opinión sería el equivalente a un hostal con necesidad de una reforma integral.

（由 Google 翻译）员工非常友好热情，乐于助人。房间很干净，客房服务也无可挑剔。早餐种类丰富，如果老板能添置一台新的咖啡机，我会给五星好评。 （原文） Un staff super sympathique et serviable. Chambre très propre et service de nettoyage parfaite. Déjeuner très complet et j'aurai donnerai 5 étoiles si le patron achète une nouvelle machine a café.

（由 Google 翻译）性价比很高。由于门相当脆弱，房间隔音效果不佳。工作人员非常友好。办理入住手续很方便等。有停车场，工作人员应该接受信用卡，但不起作用。带现金。早餐确实是唯一的缺点。咖啡远低于意大利标准，否则一点也不令人兴奋。忘掉早餐吧，去附近的任何酒吧喝一杯可以接受的卡布奇诺和奶油蛋卷。 （原文） great value for price. Given the rather weak door the room is not well isolated from noise. Staff is very friendly. Easy check in etc. There is parking and the guys are supposed to accept credit cards, but it doesn’t work. Bring cash. Breakfast is the only downside really. Coffee is way below Italian standards, and otherwise not exciting at all. Forget about the breakfast and just visit any bar close by for an acceptable cappuccino and brioche.

（由 Google 翻译）位于历史中心，交通便利，满足各种出行需求。员工友好专业。早餐种类丰富，非常美味。房间干净整洁。感谢您愉快的入住体验！ （原文） In pieno centro storico, facile da raggiungere e ottimo per ogni tipo di spostamento. Personale gentile e professionale. Colazione molto buona e con tanti prodotti, camera pulita e carina. Grazie per la piacevole esperienza!

（由 Google 翻译）我们最近一次旅行在那不勒斯住了一晚，这家很棒的小酒店真是完美之选。工作人员非常棒，他们非常热情地推荐了景点和餐厅。酒店的位置无与伦比，步行即可到达所有热门景点。最后，我们的房间非常完美，超级舒适。强烈推荐！ （原文） We had a night’s stay in Napoli on a recent trip and this awesome little hotel proved to be the perfect spot. The staff was incredible and went above and beyond with recommendations for sightseeing and restaurants.. The location cannot be beat. It’s walkable to all the great spots. Lastly, our room was perfect and super comfortable. Highly recommended!

（由 Google 翻译）我和丈夫在 Artemisia Domus 酒店度过了九个美好的夜晚。酒店地理位置优越，非常适合步行探索那不勒斯，附近还有几个地铁站，方便前往火车站进行一日游。房间的一切都很棒：舒适的床、宽敞的浴室、便捷的小厨房。我们也很喜欢每天早晨提供的各种早餐选择。最后，酒店员工非常友好热情，乐于助人。我很高兴我们在那不勒斯选择了这家酒店！ （原文） My husband and I spent nine wonderful nights at Artemisia Domus. The hotel’s location was perfect for exploring Naples by foot, and having a few metro stations nearby was great for getting to the train station to take day trips. Everything about our room was great: comfortable bed, large bathroom, handy kitchenette. We also enjoyed all the breakfast options available each morning. Lastly, the staff was so friendly and helpful. I’m so glad we chose this hotel for our stay in Naples!

（由 Google 翻译）非常喜欢在 Artemisia Domus 的住宿！房间超级干净、时尚、舒适——有些房间甚至还有按摩浴缸。工作人员非常友好热情，地理位置优越，就在那不勒斯市中心。非常适合放松身心、享受难忘的住宿！ （原文） Absolutely loved my stay at Artemisia Domus! The rooms are super clean, stylish, and comfy — some even have jacuzzis. Staff were so friendly and helpful, and the location’s perfect right in the heart of Naples. Great spot for a relaxing and memorable stay!

（由 Google 翻译）住宿体验非常愉快，早餐丰盛，工作人员也很周到。唯一遗憾的是房间隔音效果不太好（早上经常能听到行李箱经过的声音）。 （原文） Très agréable séjour, petit déjeuner complet et personnel aux petits soins. Je regrette juste l’isolation des chambres qui n’est pas au top ( on entend beaucoup les valises passer le matin)

（由 Google 翻译）在那不勒斯逗留期间，我们选择了位于历史中心的Artemisia Domus，并预订了克利奥帕特拉套房，该套房设有按摩浴缸。虽然按摩浴缸内的喷流没有想象中那么强劲，但变色灯光和蓬松的浴袍确实增添了轻松的氛围。工作人员非常出色，每天为我们的房间打扫卫生，甚至帮我们叠衣服，这是一个惊喜。包含在房费内的早餐也做得很好，有多种选择，可以满足无麸质和无乳制品的需求。 我们住宿期间的一大亮点是在用餐区与其他国际客人会面，我们很享受一边吃早餐一边分享旅行故事。酒店地理位置优越，位于那不勒斯市中心，步行即可到达多个景点和热点，包括主要道路 Via Toledo 和海岸。出行很方便，可以使用优步前往更远的地方。 从预订到我们整个住宿期间，酒店工作人员随时为您提供帮助。他们很随和，甚至在我们从伦敦抵达的第二天就为我们安排了室内按摩，这绝对是一种享受。 如果您在那不勒斯寻找一处地理位置优越、温馨且服务一流的住宿地点，Artemisia Domus 就是您的最佳选择。 （原文） During our stay in Naples, we chose the Artemisia Domus in the Centro Storico and booked the Cleopatra Suite, which featured a Jacuzzi tub. Although the jets in the Jacuzzi weren't as strong as expected, the color-changing lights and fluffy bathrobes really added to the relaxing atmosphere. The staff was exceptional, servicing our room daily and even folding our clothes, which was a pleasant surprise. The included breakfast was also well done, with a great selection that catered to gluten and dairy-free needs. One of the highlights of our stay was meeting other international guests in the dining area, where we enjoyed sharing travel stories over breakfast. The hotel's location is fantastic—centrally located in Naples, within walking distance to several attractions and hot spots, including the main road Via Toledo and the coast. Getting around was easy, with Uber available for trips to places a bit further out. The hotel staff were always available to assist, from the time of booking through our entire stay. They were accommodating, even coordinating an in-room massage for us the day after we arrived from London, which was an absolute treat. If you're looking for a well-located, welcoming place to stay in Naples with great service, Artemisia Domus is a solid choice.

（由 Google 翻译）非常好的住宿加早餐酒店，位于那不勒斯市中心。位置优越，步行不远即可到达大多数便利设施，而且由于它直接面向繁忙的广场，因此也很安全。客房装饰精美，风格独特，富有特色。工作人员非常乐于助人而且和蔼可亲。早餐很美味，尤其是新鲜出炉的糕点。总的来说，这是一个不错的选择，当我再次访问那不勒斯时，我肯定会回去。 （原文） Very nice b&b in the heart of Napoli. The location is excellent, as most amenities can be reached with a short walk, but also safe considered it faces directly on a busy square. The rooms are nicely decorated with style and a lot of character. The staff is very helpful and amiable. The breakfast is tasty, especially the freshly baked pastries. Overall, great choice and I would definitely go back when visiting Napoli again.

（由 Google 翻译）这个地方简直是梦幻般的存在，从超级友好的员工，到宽敞舒适的房间，再到美味的早餐，新鲜的那不勒斯糕点！地理位置也堪称完美。这里真是无可挑剔。特别感谢Sara为了我们一行人到达而留宿，她非常热情周到，满足了我们的需求！一定会再来的！ （原文） This place is a dream, from the SUPER friendly staff, to the spacious and comfortable rooms, and the amazing breakfast with fresh Neapolitan pastries!! The location is also perfect. I cannot fault this place at all. Special thanks to Sara for staying late for our group to arrive and being so wonderful and accommodating of our needs! Will absolutely be back!

（由 Google 翻译）完全推荐。它位于历史中心。非常适合步行前往所有景点。房间很干净，床很舒服。完美的早餐。工作人员非常细心，随时准备为您提供一切帮助。我们过得很舒服 （原文） Totalmente recomendable. Esta en el centro histórico. Perfecto para moverse a pie a todos los lugares de interés. Las habitaciones muy limpias y las camas muy cómodas. El desayuno perfecto. El personal muy atento, dispuestos a ayudarte a todo. Hemos estado muy a gusto

（由 Google 翻译）我非常喜欢在这里的住宿。它靠近那不勒斯的历史中心。工作人员非常有礼貌，热情好客。早餐种类丰富，糕点种类丰富，足以满足您的味蕾。强烈推荐。 （原文） Loved my stay in here. Located close to the historic centre of Naples. The staff is really polite and welcoming. The breakfast is full of pastries and just enough to satisfy your cravings. Would definitely recommend.

（由 Google 翻译）这家酒店非常漂亮，位于那不勒斯的中心地带。周围商店、酒吧、餐厅林立，步行5分钟即可到达Spaccanapoli。仅凭地理位置就值得入住。酒店紧邻Dante地铁站，距离机场10分钟车程。 酒店本身也很棒。虽然只有6间客房，但工作人员一眼就能认出你。每间客房都配备强劲的空调。房间宽敞、干净，风格独特。尽管地处繁华地段，但房间仍然很安静。 工作人员友好热情，会说英语，而且非常乐于助人。他们乐于提供建议、指路等服务……不会咄咄逼人，而是竭尽全力。 早餐不错。鸡蛋现点现做，面包、三明治和麦片均可自助取食。酒店提供意式浓缩咖啡机，您也可以点一杯饮品。 酒店提供洗衣服务（非干洗），每件衣物19欧元。 （原文） Very nice hotel right in the heart of the Naples action. Surrounded by shops, bars, restaurants, and a 5 min walk to Spaccanapoli. It's worth it to stay here for the location alone. Right next to a metro stop (Dante), and 10 min taxi from airport. The hotel itself is also great. It's such a small place (6 rooms) that the staff immediately recognise you. Strong air conditioning in every room. Rooms are large, clean, and unique. Rooms are also quiet despite the busy neighbourhood. Staff is friendly, speak English, and very helpful. Willing to make recommendations, give directions, etc... Not pushy. They go above and beyond. Breakfast is nice. Eggs cooked to order and breads, sandwiches, cereals available for self-serve. Espresso machine available, or you can request a drink. Laundry (not dry cleaning) available on site for €19/per bag.

（由 Google 翻译）地理位置优越，方便游览那不勒斯。 热情友好的接待。 早餐很棒。 （原文） Super emplacement pour visiter Naples. Accueil très agréable. Très bon petit déjeuner

（由 Google 翻译）地理位置优越，位于那不勒斯市中心......我们在这家华丽的酒店住了 2 晚，房间很漂亮，早餐很棒，工作人员非常友好且乐于助人。 （原文） Posizione ottima nel centro di Napoli…Abbiamo soggiornato per 2 notti in questa splendida struttura, bella camera, ottima la colazione e personale super gentile e disponibile.

（由 Google 翻译）我们于2025年9月在这里住过两次，分别是去伊斯基亚岛的前后一晚。绝对推荐。酒店地理位置优越，可以在轻松的环境中俯瞰那不勒斯。入住前我们游览了这座城市，所以没有下楼。 我们在泳池边享用午餐，每天白天在泳池边享受，晚上再享用晚餐，两顿晚餐都配有轻松的音乐。晚餐服务非常周到，工作人员甚至主动要求将两张桌子拼在一起，让我们一行四人都能欣赏到美景。晚餐的食物和葡萄酒都很棒（鸡尾酒是五五分成）。两次早餐都很不错，这不算什么大问题。前台只有一个工作人员，服务也很好，但这也不算什么大问题。 空调有点难用；如果我们事先问过，也许会有人指导。我们喜欢凉爽的空调，而且温度刚刚好可以接受。我半夜醒来的次数比预想的要多。床单还不错，但如果质量更好，会更凉爽。（公共区域（入住登记处和走廊）感觉不太凉爽，但我们觉得这不是问题）。不过我还是会再次入住这里。 一定要花时间参观一下酒店历史悠久的房间，非常有趣。 所有员工都乐于助人，令人愉快。 ⭐️再次入住 ✅ 员工乐于助人 ⭐️位置 浴室 ✅ 宽敞 ✅ 独立淋浴间 ✅ 淋浴水压适中 ✅ 热水充足 ✅ 毛巾好 ❌ 夜灯 卧室 ✅ 宽敞 - 高级海景双人间 ✅ 床垫硬 ✅ 枕头硬 床单还行，不错 ✅ 电源/USB 插座不错 ✅ 每日饮用水 ❌ 客房内有咖啡 ❌ 客房内有茶 空调还行，不错 早餐 食物还行，品质不错 ✅ 咖啡品质不错 ⭐️ 环境 服务还行 （原文） We stayed here twice in September of 2025, a night before and after Ischia. Definitely recommend. The location was perfect to see Naples from above in a relaxing environment. We toured the city before our stay so did not go down. We had lunch next to the pool and enjoyed the pool each day followed by dinner each night, both with relaxing music. The dinner service was attentive including, without our asking, the staff put two tables together so everyone in our party of four had a wonderful view. The dinner food & wine were very good (cocktails were 50/50.) Both mornings, breakfast food was fine and not a deal breaker, service was pleasant when you could find the one person working out front, not a deal breaker for the rest of the total package. The AC was a bit challenging; we may have benefited from instruction if we had asked. We like it cool and it was right on the edge of acceptable. I woke up more times than I would like in the middle of the night. Sheets were fine but a better quality could have added to the coolness. (The common areas (check in and hallways) did not feel like they were cooled but we did not find that to be an issue). Still I would stay here again. Do take the time to tour the hotel’s historical rooms, so interesting. All of the staff were helpful and pleasant. ⭐️Stay here again ✅ Staff helpful ⭐️Location Bathroom ✅ Spacious ✅Freestanding shower ✅Good shower pressure ✅Plenty of hot water ✅Good towels ❌ Nightlight Bedroom ✅Spacious - Double Room Superior Sea View ✅Firm Mattress ✅ Firm Pillows OK Good Sheets ✅Good electric/USB outlets ✅Daily water ❌ Coffee in room ❌ Tea in room OK AC Good Breakfast OK food - good quality ✅coffee good quality ⭐️Environment OK Service

（由 Google 翻译）我们刚刚在酒店住了三天，感觉棒极了！房间最近翻新，舒适干净。感觉就像睡在一座历史悠久的博物馆里。工作人员非常友善，随时待命，并礼貌地满足您的每一个要求。酒店的景色令人叹为观止，这片真正的奇观让每一刻都变得特别。早餐很美味，我们很高兴能享用到真正的咖啡，而不是自动售货机里的咖啡！餐厅的晚餐菜肴非常美味，还能欣赏到令人惊叹的全景。酒店地理位置优越，停车非常方便，代客泊车服务也更加实用，让每次换乘都轻松无忧。可惜的是，Uber 不在本市运营，但酒店随时乐意为您安排出租车。 （原文） We have just spent three days at the hotel, and it is simply outstanding! The rooms, recently renovated, are comfortable and clean. It felt like sleeping in a museum rich in history. The staff is truly very kind, always available, and ready to accommodate every request with courtesy. The view from the property is breathtaking, a true spectacle that makes every moment special. Breakfast was delicious, and we were delighted to be served real coffee, not from vending machines! The restaurant offers excellent dishes for dinner, accompanied by an incredible panorama. The location is simply strategic, and the garage is very convenient, with a valet service that adds great practicality, making every transfer hassle-free. Unfortunately, Uber does not operate in this city, but the hotel is always happy to arrange taxis whenever needed.

（由 Google 翻译）这是一家不错的酒店，最近业务似乎大幅增长，但人手却不足以应对。这家酒店最棒的地方在于，从客房可以欣赏到那不勒斯全城和维苏威火山的壮丽景色。七楼设有泳池酒吧和休息区，并设有一个额外的高架观景台，可以欣赏到城市和海岸的壮丽全景。 房间舒适且历史悠久，床铺舒适，浴室设施合理，但每个淋浴间的操作方式不同，可能会导致漏水。 餐饮价格昂贵，这在这类酒店中很常见。 服务似乎极具意大利特色，也就是说，虽然有各种各样的流程和规则，但它们似乎毫无意义。工作人员不会竭尽全力满足客人的需求，但我们会尽力满足。清洁人员即使只会说一点点英语，只要你有机会和他们交谈，他们也会非常友好。当然，这是意大利，是他们的家，不是我的家。 如果您选择这家酒店，请务必不要使用正门，而是选择路边的入口，因为那里有放置行李的坡道。正门有好几个台阶，但似乎没人注意到。该地区地势起伏，导航非常困难，就连我们的司机都感到有些吃力。请注意，地图上看起来可以轻松到达西班牙区，但这需要走很多楼梯或爬很多坡路，您的双腿会感到不适。 我们和一小群人一起旅行，房间没有按时准备好。我们已经与管理层沟通了这个问题，如果得到妥善的答复，我会修改这篇评论。 这是一家真正美丽的酒店，有着悠久的历史。我衷心希望员工和管理层能够提升服务水平，在未来为您提供更美好的体验。 （原文） This is a decent hotel which seems to have undergone a massive increase in business recently, and they are not staffed to handle it. The best part of this hotel is that the rooms have an amazing view of the entire city of Naples ans Mount Vesuvius. There is a pool bar and sitting area on the seventh floor with an additional elevated viewing platform for amazing panoramic views of the city and the coast. Rooms are decent and historical, the beds comfortable, bathrooms reasonable, however each shower is differently operated, and may lead to some leakage. Food and beverages are pricey as would be typical with this type of hotel. Service seems to be extremely Italian in nature, that is there are all sorts of procedures and rules however they don't seem to mean anything. Staff do not bend over backwards to accommodate guests needs, however we'll do what is necessary. The cleaning staff is lovely when you get a moment to talk to them even if they speak little English. This is of course Italy, their home not mine. If you choose this place, make sure not to use the main entrance but rather the one that's just up the road, as it has a ramp for your luggage. The main entrance has several steps and nobody seems to notice this. The area is very hard to navigate it is hilly and even our driver had trouble with it. Notice that on the map it looks like you can get to the Spanish quarter easily, however this requires going down many stairs or hilly streets, and your legs will not forget it. We traveled with a small group, and rooms were not ready on time. We have addressed this with management, and I will edit this review if a proper response is made. This is a truly beautiful property with a great history. I certainly hope that the staff and management can up their game and make the entire experience better in the future.

（由 Google 翻译）自从我们开始梦想婚礼以来，就一直梦想着在圣弗朗西斯科阿尔蒙特酒店 (Hotel San Francesco al Monte) 举办。现在，我们做出了再好不过的选择。酒店坐落在那不勒斯市中心，从屋顶花园可以欣赏到令人叹为观止的美景：一个独一无二、难以想象、无可比拟的场地。 活动经理罗萨里亚 (Rosaria) 从我们第一次见面起就给我们留下了深刻的印象。 她虽然不是一位能力出众、一丝不苟的专业人士，但她真诚、亲切、体贴，能够建立信任和宁静。 她将酒店的本质展现得淋漓尽致，没有不切实际的承诺，而是坚定的信念，并准时兑现。 我们所有的设想都实现了，甚至超越了预期，将我们的10月4日变成了一个充满魔力的日子。组织工作无可挑剔，服务令人赞叹，食物美味可口，时机也恰到好处。 回想起来，我们真的别无所求：一切都如我们所愿，甚至更好。 我们梦想着一场不仅属于我们自己，也属于宾客的盛大婚礼，而婚礼也确实如此。婚礼前后，每个人都对我们赞不绝口，称赞场地的优美、服务的优质以及令人难忘的氛围。 圣弗朗西斯科阿尔蒙特酒店及其业主罗萨里亚、领班詹卢卡以及全体员工，让我们的爱情梦想成真。衷心感谢您对我们的悉心照料。 10月4日，祝您新婚快乐！ （原文） Sin da quando abbiamo iniziato a sognare il nostro matrimonio, abbiamo sempre immaginato di festeggiarlo all’Hotel San Francesco al Monte. E non avremmo potuto fare scelta migliore. La struttura, incastonata nel cuore di Napoli, regala una vista mozzafiato dal suo roof garden: uno scenario unico, inimmaginabile e davvero imparagonabile. La responsabile eventi, Rosaria, è stata una presenza preziosa fin dal primo incontro. Prima ancora di essere una Professionista competente e scrupolosa, è una persona autentica, dolce e premurosa, capace di trasmettere fiducia e serenità. Presenta la struttura per quella che è davvero, senza promesse irrealizzabili, ma con solide certezze che poi, puntualmente, si concretizzano. Tutto ciò che avevamo immaginato si è realizzato e persino superato, trasformando il nostro 4 ottobre in un giorno magico. L’organizzazione è stata impeccabile, il servizio strepitoso, il cibo semplicemente divino e la gestione delle tempistiche perfetta. Ripensandoci oggi, non avremmo potuto desiderare nulla di diverso: è stato tutto esattamente come lo volevamo, anzi meglio. Abbiamo sognato un matrimonio che fosse una festa non solo per noi, ma anche per i nostri invitati e così è stato. Tutti, prima e dopo l’evento, ci hanno riempiti di complimenti per la bellezza della location, per la qualità del servizio e per l’atmosfera indimenticabile. L’Hotel San Francesco al Monte, insieme alla sua proprietà, a Rosaria, al maître Gianluca e a tutto lo staff, ci ha permesso di realizzare il nostro sogno d’amore. Grazie dal profondo del cuore per le attenzioni che ci avete dedicato. I vostri sposi del 4 ottobre

（由 Google 翻译）我们提前很久就预订了酒店，对酒店的地理位置和建筑品质都抱有很高的期望。酒店完全满足了我们的期望：事实上，对原修道院的翻新让这里更具魅力，再加上从房间、早餐露台和餐厅都能欣赏到的那不勒斯壮丽景色，更是锦上添花。员工非常友善热情（即使面对不太细心的客人也是如此……）。我们也尝试了餐厅：虽然对景色有所期待，但食物的品质还是让我们惊喜不已。酒店位置极佳：位于西班牙区上方，但您可以从酒店出口下方搭乘公交车，更重要的是，还有两条非常便捷且班次频繁的“斜坡铁路”线路，分别通往市中心和沃梅罗区。我们一定会再次光临！ （原文） Prenotato con largo anticipo , avevamo molte attese dalla posizione e dalla qualità dell’edificio. Le attese sono state totalmente soddisfatte: anzi, la ristrutturazione del convento originario rende questo posto ulteriormente affascinante , aggiungendosi alla vista pazzesca su Napoli che si gode dalle camere e dalla terrazza della colazione e sala ristorante . Il personale è veramente gentile e disponibile (anche con i clienti poco attenti , diciamo così…). Abbiamo provato anche il ristorante: per la vista eravamo preparati, ma ci ha sorpresi la qualità del cibo . La posizione è molto buona: ci si trova sopra i quartieri spagnoli, ma si può prendere l’autobus sotto l’uscita dell’albergo e soprattutto ci sono due linee di “ferrovie in pendenza” molto efficienti e frequenti, che portano verso il centro o verso il Vomero. Torneremo sicuramente !

（由 Google 翻译）1）这不是一家四星级酒店。房间很小，四个灯泡只有两个能用。我不得不多次打电话给前台，因为没有毛巾和肥皂。迷你冰箱里只有水，而且不是免费的，要3欧元。没有水壶，也不提供咖啡。房间很简陋，就像一家两三星级的酒店。没有架子或抽屉。无法存放行李箱。前台的女士建议把衣服放在行李箱里，这也是出于卫生考虑。简直荒谬。 2）服务差。前台工作人员，尤其是早餐室酒吧的工作人员，根本不具备接待公众的资格。没有任何支持。 3）早餐就像一家二星级酒店。咖啡难喝。如果你想要鸡蛋或果汁，你必须额外付费。服务毫无存在感。 景色很美，但对于游览那不勒斯来说，地理位置太差了。你总是得打车，而且出租车司机总是多收你钱，因为他说这是和酒店的约定。 我建议日落时分来这里喝杯开胃酒，但我不会再在那里睡觉了，即使是在梦里也不会。而且，由于窗户很旧，街上的噪音让我根本睡不着…… （原文） 1) non è un hotel 4 stelle. Camere piccole, funzionano 2 lampadine su 4.. Ho dovuto chiamare più volte la reception perché mancano asciugamani e saponette. Nel frigo bar solo acqua, nemmeno offerta ma pagata 3 euro. Niente bollitore ne caffè offerto. Camere basiche come un volte 2-3 stelle. Niente ripiani o cassetti.. Impossibile riporre le cose della. Valigia. Alla reception la signora suggerisce di tenere i vestiti in valigia anche per una questione di igiene. Assurdo. 2) Servizio pessimo. Personale alla reception e soprattitto al bar nella sala colazione non adeguato ad avere rapporti con il pubblico. Zero supporto 3) Colazione da hotel 2 stelle. Orrendo caffè. Se vuole delle uova o una spremuta devi pagare a parte. Servizio inesistente La vista è bellissima ma la posizione per visitare Napoli è pessima. Occorre prendere sempre un taxi e sempre il Tassista ti fa pagare di più perché dice che questi sono gli accordi con l'hotel. Suggerisco di venire qui a prendere un aperitivo al tramonto ma non tornerei a dormire nemmeno per sogno. Tra l'altro il rumore che viene dalla strada rende impossibile dormire visto che i vetri sono vecchi...

（由 Google 翻译）从何说起呢？……或许可以这样说：如果你没住过圣弗朗西斯科山酒店，就不算真正到过那不勒斯。你可能会觉得我言过其实，但并非如此。恰恰相反。 我第一次入住这家酒店是在……2010年代初。从那以后，我再也没住过那不勒斯的其他酒店。酒店坐落于科尔索V.E.大街的独特位置，仿佛置身于那不勒斯最美的角落：从房间的窗户望出去，您能感受到这座城市脉搏的跳动，那轻柔的声响直抵您的心房，而海湾的绝美景色更会令您感​​动落泪——基督的泪水…… 而您从房间看到的仅仅是圣弗朗西斯科山酒店全体员工为您精心打造的宝藏的冰山一角：一座宛如人间仙境般的花园，坐落于修道院的屋顶（我是否提到过这是一座16世纪的修道院，依山而建？）。花园里还有一个舒适的游泳池，供您在温暖的日子里畅游。从这里出发，只需一步之遥即可到达圣马蒂诺修道院，仿佛置身于人间天堂。 您漫步于繁华都市与沃梅罗山丘未开发山坡宁静之美之间的奇妙地带。转身，目光在前景与背景间游移，您便能将卡波迪蒙特、斯帕卡纳波利、俯瞰的圣克拉拉修道院、维苏威火山、港口、索伦托及其半岛（不禁让人联想起半岛背后的阿马尔菲海岸）、西班牙区、皇宫、蒙特迪迪奥、皮佐法尔科内，最终，仿佛大海也在梦中描绘，卡普里岛悬浮在地平线上…… 请不要误会，我并非对这个地方赞不绝口。因为酒店的管理层和全体员工与酒店本身一样，都是一颗璀璨的明珠。他们深谙“热情好客”的真谛：在这里，真正的奢华在于让您感觉自己一直都是圣弗朗西斯科山庄的常客。仿佛您从未离开过这里。仿佛你总是从圣弗朗西斯科阿尔蒙特出发，最终又回到这里——一切的起点和终点。“去那不勒斯一游，死而复生”这句话从未如此贴切……你会开始想，歌德会不会选择留在圣弗朗西斯科阿尔蒙特呢？事实上，他不可能也不会选择其他任何地方。 （原文） Where to start?... Maybe by saying: you haven't seen Naples if you haven't stayed at the San Francesco al Monte. One might think that I'm prone to hyperbolas, but no. Quite the opposite actually. This is a hotel I first visited back in... the early 2010s. And I haven't been able to stay anywhere else in Naples ever since. Located at a unique point on Corso V.E., it is poised on the cusp of Naples's essential beauty: from the window of your room you can feel the very heart of the city beating, in a softened voice that will go straight to your own heart, while you're moved to tears by the divine beauty of the bay --- lacryma christi... And what you see from your room is only a foretaste of the treasure that the whole team at San Francesco al Monte is curating for you: the "out-of-this-world" garden, set on the roof of the convent (did I mention this is a 16th century convent, carved into and out of the rock?). In the garden, which also offers a delicious swimming pool for the warm days, you're just one step away from Certosa San Martino, and, so it seems, paradise. You're walking the miraculous line between the vibrant city and the serene beauty of the preserved, un-built side of the Vomero hill. Turning around and constantly moving from fore- to background, you embrace in just one gaze: Capodimonte, Spaccanapoli, the Santa Chiara cloister from above, Mount Vesuvius, the port, Sorrento and its peninsula (behind which you cannot but imagine the Amalfi coast), the Spanish quarters, the royal palace, Montedidio, Pizzofalcone, and eventually, literally as if the sea itself was dreaming it, Capri, suspended on the horizon.... Don't get me wrong if I speak so much about the place. Because the management and all the staff are no less a jewel than the place itself. They know exactly, intimately, what "hospitality" means: true luxury here means making you feel like you've always come to San Francesco al Monte. As if there had never been a time when you had not been a regular guest here. As if you're always only travelling from San Francesco al Monte, and then coming back here -- here where everything starts and returns. "See Naples and die" has never been so true... and you start thinking that Goethe would have stayed at San Francesco al Monte. Couldn't and wouldn't have stayed anywhere else in fact.

（由 Google 翻译）入住这家精品酒店的体验非常棒。我们很幸运在入住期间体验了内部展览。所有的工作人员都非常友好和乐于助人，尤其是克劳迪娅，即使我们提早退房，她还是为我们安排了早餐。位置也很棒，因为它非常靠近 Museo 地铁站。 （原文） Amazing experience staying at this boutique hotel. We were lucky enough to experience an in-house exhibition during our stay. All the staff are very friendly and helpful, especially Claudia who organised breakfast for us even when we had an early checkout. Great location as well, as it's very close to Museo metro stop.

（由 Google 翻译）卓越的接待和场地的精心布置。一切都充满创意、艺术、文化和专业精神。无与伦比。 （原文） eccellenza nell' ospitalità e nella cura della location. Il tutto realizzato con creatività arte cultura e professionalità. di più non c'è.

（由 Google 翻译）我们11月住了五天，两个大人带两个孩子，光是看照片我就爱上这里了！酒店棒极了，舒适无比，房间也温馨宜人。酒店采光极佳，地理位置优越，离地铁站仅几步之遥，却又非常安静！唯一的小小抱怨是，我原本期待早餐更加丰富多样，但由于我们早餐吃得一手好菜，所以每次出门都会去Poppella's！如果可以补充一点建议的话，早餐最好能提供单份果酱或其他食物，这样就不用和其他客人共用同一罐果酱了。麦片或吐司也一样！除此之外，这次住宿体验非常棒！ （原文） Abbiamo alloggiato a novembre 5 giorni, due adulti e due bimbi e me ne ero già innamorata dalle foto! Struttura fantastica, super confortevole e con degli ambienti accoglienti. Luminosissimo, in ottima posizione a due passi dalla metro ma comunque molto silenzioso! Unica piccola pecca mi aspettavo una colazione più varia e abbondante, e per noi che facciamo una colazione da campioni appena usciti facevamo tappa fissa da Poppella! E se posso aggiungere un suggerimento sarebbe più corretto accompagnare la colazione con le marmellate o gli altri cibi in porzioni monodose, così da non dover condividere lo stesso barattolo di marmellata con gli altri ospiti. Stessa cosa per i cereali o le fette biscottate! Per il resto bellissimo soggiorno!

（由 Google 翻译）我们不确定是否会将其描述为一家典型的酒店。室内设计非常棒，有漂亮的卧室和公共区域，而且位置优越，安全可靠。艺术元素令人惊叹，营造出舒适、愉快的空间，房间之间无缝衔接。室内设计感觉毫不费力，但很明显，每个细节，从形状和颜色到新旧融合，都经过深思熟虑。整体来说很完美。大理石的开放式楼梯特别漂亮，位于那不勒斯庭院中。 - 除早餐时间外，现场没有工作人员，这让体验感觉更像是住在公寓而不是酒店。提前了解这一点会很有帮助。 - 与员工沟通的主要方式是通过 WhatsApp。乍一看，这可能有点不合常规，但工作人员反应很快，而且非常乐于助人。这不是典型的酒店做法。 - 气氛非常安静。在公共区域添加一些微妙、平静的背景音乐，尤其是早餐时，可以增强气氛。 - 早餐布置很可爱，食物简单又美味，提供炒鸡蛋（尽管工作人员没有明确解释，也没有菜单）和加果酱和黄油的热羊角面包等选择。 - 阳台非常棒，典型的意大利风格，提供了一个可爱的户外空间。然而，提供椅子或垫子会让他们更加愉快。 - 晚上到达时，不知道如何进去。我们跟着其他人穿过大木拱门进入庭院，但没有指示酒店位置的标牌。它位于二楼，因此更清晰的标牌将改善抵达体验。 - 最后请注意，房间内没有冰箱。 （原文） We are not sure we’d describe this as a typical hotel. The interior design is fantastic, with beautiful bedrooms and communal areas, and the location is excellent—safe and secure. The artistic elements are stunning, creating a comfortable, enjoyable space where the rooms flow seamlessly. The interior design feels effortless, but it’s clear that every detail, from shapes and colors to the blend of old and new, has been thoughtfully considered. It’s perfect overall. The marble open stairway is particularly beautiful, situated in a Neapolitan courtyard. - There’s no staff on-site except during breakfast hours, which makes the experience feel more like staying in an apartment than in a hotel. A heads-up about this in advance would be helpful. - The main way of communicating with staff is via WhatsApp. At first, this might seem a bit unconventional, but the staff are quick to respond and very helpful. It’s just not the typical hotel approach. - The ambiance is very quiet. Adding some subtle, calming background music in the communal areas, especially at breakfast, could enhance the atmosphere. - The breakfast setup is cute, and the food is simple and nice, offering options like scrambled eggs (although this wasn’t clearly explained by staff and there is no menu) and warmed croissants with jam and butter. - The balconies are fantastic, typically Italian, offering a lovely outdoor space. However, providing chairs or cushions would make them even more enjoyable. - Upon arriving at night, it wasn’t clear how to get inside. We followed others into the courtyard through large wooden arch doors, but there was no signage indicating the hotel’s location. It’s located upstairs on the second floor, so clearer signage would improve the arrival experience. - Lastly, note that there is no fridge in the rooms.

（由 Google 翻译）非常热情好客，环境独特，维护良好。 艺术是待客之道的一部分，也是思考和交流的源泉！ 做得好。 （原文） Gentilissimi, in un ambiente veramente unico e curato. L’arte come elemento di ospitalità e spunto di riflessione e conversazione! Bravi.

（由 Google 翻译）2023 年 12 月，我和一大群人一起住在这里，我们能够预订整个空间，这非常有益。房间非常可爱，并且适合每个小组成员。房价包含早餐，美好的一天开始了。客厅空间是整个旅行中我们最喜欢的部分之一，因为我们是那里唯一的一群人。唯一的问题是到达/离开。拉我们所有行李通过的小门是一个小问题，电梯到二楼也很困难。鹅卵石也不容易。然而，当我们到达酒店后，工作人员非常友善且乐于助人。这是那不勒斯的理想住宿地点！ （原文） I stayed here with a large group in December 2023 and we were able to book the entire space, which was hugely beneficial. The rooms were very cute and worked well for each group member. The breakfast was included and great to start each day. The living room space was one of our favorite parts of the entire trip since we were the only group there. The only issue was the arrival/departure. The tiny door to pull all of our luggage through was a slight issue and the elevator to get to the second floor was difficult. The cobblestones were also not easy. However, once we were all up in the hotel, the staff were incredibly nice and helpful. This is an ideal place to stay in Naples!

（由 Google 翻译）这充其量是经济型酒店和青年旅舍的混合体。CN 在最近的一篇文章中提到了这一点，如果你有任何期待，那就不要期待了。直到凌晨 1 点，路上的汽车和喇叭声一直不停，你永远无法在房间里放松。外门的单层玻璃没有密封，你无法隔绝噪音。床是典型的意大利硬床，如果你熟悉它，它就和你期望的一样。我们去吃早餐，服务员正在清理所有东西，除了你实际坐的桌子，之前坐在我们座位两边的人留下的面包屑和食物散落在放着银器的地方。太恶心了，我们决定不去了。 （原文） This is a mix between a budget hotel and a hostel at best. CN included this in a recent article, if you are expecting anything don’t. It has non stop road noise from cars and horns until 1am, you will never be able to relax in the room. Single pane glass in the exterior doors that don’t seal, you can’t keep the noise out. Bed is the typical Italian hard, if you are familiar with it, it will be what you expect. We showed up for breakfast and the attendant was cleaning up everything but the table you actually sit at, crumbs and food from the previous people who sat on each side of the place setting we were offered were scattered all over where the silverware rested. It was gross, we decided to skip it.

位置很方便

（由 Google 翻译）我们的房间非常舒适，设施齐全，应有尽有。早餐非常丰盛，有鸡蛋、培根、香肠、面包、奶酪、三明治肉、烘焙食品、咖啡、果汁等等。一天晚上，我们在屋顶享用了披萨和饮料，非常愉快。所有工作人员都非常友好和周到。酒店位置非常中心，从机场或中央火车站乘坐巴士即可轻松抵达。隔音效果非常好！强烈推荐入住。 （原文） Our room was very comfortable and well supplied with everything you need. The breakfast was very good with eggs, bacon, sausage, bread, cheese, sandwich meats, baked goods, coffees, juices and more. We had a couple of pizzas and drinks over dinner one evening on the rooftop which was very pleasant. All the staff were friendly and attentive. Location was very central and easy to get to by bus from the airport or from the central train station. Sound proofing was amazing! Highly recommend a stay there.

（由 Google 翻译）非常棒的住宿体验！ 从8月7日到10日，我们度过了一段难忘的时光。早餐在俯瞰维苏威火山的露台上精心准备，服务也始终如一。特别感谢餐厅领班Francesco，他热情而专业地接待了我们，让我们感到宾至如归。晚餐非常棒，价格与品质相符。服务无可挑剔，景色也独一无二。强烈推荐！ （原文） Soggiorno eccellente! Dal 7 al 10 agosto abbiamo vissuto un’esperienza indimenticabile. Colazione in terrazza con vista sul Vesuvio, curata con grande attenzione, e servizio sempre disponibile. Un ringraziamento speciale al maître Francesco, che ci ha accolto con cordialità e professionalità facendoci sentire a casa. Cena ottima, con un prezzo proporzionato alla qualità. Servizio impeccabile e panorama unico. Consigliatissimo!

（由 Google 翻译）我和家人入住那不勒斯的Una酒店，立刻感受到了家的温馨。房间宽敞优雅，舒适无比。工作人员非常热情友好，服务周到，随时待命，让我们的入住体验更加愉悦。早餐非常美味，提供各种优质选择，满足各种口味。露台的景色令人叹为观止。这绝对是一次真正令人愉悦的体验，强烈推荐！ （原文） Ho soggiornato all’Una Hotels di Napoli con la mia famiglia e ci siamo sentiti subito a casa. Le camere sono ampie, eleganti e davvero confortevoli. Il personale è straordinario: gentile, attento e sempre disponibile, ha reso il nostro soggiorno ancora più piacevole. La colazione è un vero piacere, con tante opzioni di qualità che soddisfano tutti i gusti. La vista dalla terrazza è davvero mozzafiato. Un’esperienza davvero piacevole sotto ogni punto di vista, consigliatissima!

（由 Google 翻译）这是我第一次入住Una酒店，体验非常棒！酒店员工非常友善，房间极其舒适安静。屋顶餐厅和酒吧区也很棒，景色更是无与伦比。非常感谢你们提供的优质服务，我以后一定会再次选择Una酒店！ （原文） This was my first experience with Una hotels. It was an excellent experience!!! The people were very friendly, the room was extremely comfortable and very quiet. The rooftop restaurant and bar area was fabulous. The views were unbeatable. Thank you very much for a great experience. I will definitely use Una hotels again!!!

（由 Google 翻译）我们在您这家卓越的酒店度过了愉快的五晚。之所以说卓越，是因为所有员工都竭尽全力为您提供最佳体验。 前台在我们入住前和入住期间，及时解答了所有问题，并为我们解决了许多问题。 客房服务也非常棒，他们仿佛施了魔法，知道我们什么时候离开，然后就来把我们的房间打扫得一尘不染。 从我们入住的第一晚起，餐厅和屋顶酒吧就充满活力，每天晚上和早晨的美食都令人垂涎欲滴，真正诠释了在意大利做“意大利人”的意义。 （原文） We had a delightful stay for five nights at your outstanding hotel. Outstanding because all the staff were doing their best to provide your best experience. Reception answered and responded promptly to all questions and resolved so many issues for us, before we came and during our stay. Housekeeping was superb, as if by magic they knew when we had left for the day and came and made our room spotlessly clean. The restaurant and roof top bar, from our first night the place buzzed with energy and the food, every night and morning was delicious and a true testament to what it means to be an ‘Italian’ in Italy.

（由 Google 翻译）2.5星，最多三星。 别指望在这里睡个好觉。酒店就在火车站旁边，早上5点半左右就会开始鸣笛，讽刺的是，酒店决定在那个时候关闭房间的空调（5点到6点）。 房间超级小，抽屉和挂衣空间都不够一个人住，更别说两个人了。 浴室不是独立的，是透明的，而且绝对隔音不好。 你能听到走廊的声音。 自助早餐没什么特别的，但他们确实提供一些基本的果汁、咖啡、茶、奶酪等。 电梯在白天/下午时段需要一段时间，因为只有两部电梯，如果电梯到达你所在的楼层时已经满了，你需要另要一部。 （原文） 2.5 star, 3 at BEST. Don't expect to get much sleep here. Located right by the train station where the honking starts around 530 am and ironically that's when the hotel decides to turn off the ac to the rooms (from 05:00 - 06:00) Room is super small, not enough drawers or hanging space for 1 let alone 2 people. Bathroom is not private, it's see-through and definitely not sound proof. You can hear the hallway sounds. Breakfast buffet is nothing special, but they do offer the basics of selct juices, coffees and teas, cheeses, etc. Elevators take a while during the day/afternoon time frame as the only have 2, and if they're occupied by the time it reaches your floor, you'll need to request another one.

（由 Google 翻译）酒店地理位置优越，靠近市中心、邮轮港口以及前往意大利南部岛屿的渡轮码头。酒店房间面积适中，房价不菲。早餐需要坐下来点菜，在我看来，这比自助餐好得多。食物很美味。我尝试了客房服务和早餐，都很棒。酒店员工很有礼貌。 我把一件衣服落在了房间里，酒店团队在不到两小时内就联系了我，告知我衣服在哪里以及如何取回。 如果房间里有两个人，隐私性会很差，因为淋浴间是玻璃的，而且通向房间。 浴室的灯会在有人经过时自动开关，这在你睡觉时会很烦人，尤其是因为淋浴间是玻璃的，而且可以俯瞰房间，而且灯光不会立即打开，需要时间才能打开。 （原文） موقع الفندق ممتاز قريب من السنتر و من ميناء الكروزات وميناء العبارات الي تنقلك للجزر الإيطالية في الجنوب الإيطالي. غرف الفندق حجمها ممتاز, اسعار الغرف فيه مب رخيصه، نظام الفطور تجلس وتطلب من المنيو وفي نظري افضل بكثير من البوفيه، أكلهم لذيذ، جربت الروم سيرفس و جربت الفطور واثنينهم ممتازين. تعامل ستاف الفندق راقي. نسيت قطعه في احد الغرف و تواصل معاي فريق عمل الفندق خلال اقل من ساعتين يبلغني بتواجدها في الفندق وطرق الاستلام. الخصوصية مب عاليه في الغرفة إذا كنتو اثنين في الغرفة لان الشور قزاز و مفتوح على الغرفة. اضاءة الحمام اعزكم الله تشتغل وتطفى تلقائياً بمرور الاشخاص مما يضايقك وقت النوم خصوصاً ان الشور قزاز وإطلالته على الغرفه خصوصا بان الاضاءة ما تفصل مباشرة وتاخذ وقت.

（由 Google 翻译）这家酒店很漂亮，就在那不勒斯的邮轮码头和渡轮码头对面。这家五星级酒店拥有一流的水疗中心、客房、舒适的设施和无边际泳池。房间现代而舒适！此外，迷你吧及其所有物品都是免费的，包括啤酒、烈酒和小吃。我们还收到了一瓶起泡酒和精致的甜点，真是锦上添花。我们在这里唯一的缺点是我们只住了一晚。太棒了！ （原文） This is a beautiful hotel right across from the cruise terminal and ferry terminal in Naples. 5 star hotel with outstanding spa, rooms, comfort and infinity pool. The room was modern and so comfortable! Also, the mini bar and all of its content were complimentary, including the beer, liquor and snacks. We were also greeted with a bottle of sparkling wine and luxury desserts that were a cherry on top. The only downside to our stay here was that we only had one night. Great spot!!

（由 Google 翻译）地理位置优越，步行即可到达港口、景点和众多餐厅。周边环境安全，这无疑是一大优势。 然而，酒店的设计相当简陋。房间里堆满了不必要的设施，水压很弱，电视和网络连接也不稳定。此外，电子设备和照明系统过于复杂，甚至连开灯都让人头疼。 屋顶的景色很美，但顶楼的餐厅却令人失望。早餐很美味，员工也很友好，这提升了整体体验。 一个令人不快的意外是，账单里加了40欧元的“酌情小费”。对于一晚来说，这笔费用似乎有点高，不过我们提出要求后，他们取消了。 就高昂的价格而言，这家酒店并没有达到预期。在北美，它相当于一家基础的假日酒店——只是景色更好一些。 除了位置和景观之外，其他一切都很平庸，而且价格过高。 ⭐评分：3/5 （原文） The location is excellent, within walking distance to the port, attractions, and many restaurants. The area feels safe, which is a definite plus. However, the hotel design is quite dysfunctional. The rooms are cluttered with unnecessary features, the water pressure is weak, and the TV and internet connections don’t work properly. On top of that, the electronics and lighting system are unnecessarily complicated, making simple things like turning on a light frustrating. The rooftop view is beautiful, but the restaurant at the top is underwhelming. Breakfast was very good, and the staff was friendly, which helped improve the overall experience. One unpleasant surprise was a €40 “discretionary tipping service” added to our bill. It felt excessive for a single night, though it was removed when we asked. For the high price, the hotel doesn’t meet expectations. In North America, it would be comparable to a basic Holiday Inn — just with a better view. Aside from the location and view, everything else was mediocre and overpriced. ⭐ Rating: 3/5

（由 Google 翻译）我怀着很高的期望入住了那不勒斯的罗密欧酒店，但遗憾的是，体验却未能如愿。从建筑和室内设计的角度来看，酒店空间光线昏暗：客房和公共区域弥漫着一种阴暗的氛围，既缺乏温暖，也缺乏活力。 作为一名建筑师，我观察到一些现象：尽管酒店试图通过受那不勒斯文化启发的细节来唤起传统，但最终呈现的效果却显得生硬而不真实。它缺乏传达这座城市真谛的灵魂。那不勒斯代表着光明、历史、对比和人文：然而，在这里，一切都显得疏离和游离。 就连酒店服务也体现了同样的氛围：冷漠、疏离，缺乏人们对那不勒斯这样的城市所期待的热情和温暖。酒店的接待服务非但没有传递热情和活力，反而显得枯燥乏味，近乎机械。 整个项目非但没有提升那不勒斯的文化和特色，反而将其扼杀在一种阴暗冷漠的氛围中。 （原文） Ho soggiornato all’Hotel Romeo a Napoli con aspettative molto alte, ma purtroppo l’esperienza non è stata all’altezza. Dal punto di vista architettonico e di interior design, gli spazi risultano poco luminosi: camere e ambienti comuni sono caratterizzati da un’impostazione scura che non trasmette calore né vitalità. Essendo un architetto del settore, mi sono permesso di fare qualche appunto: nonostante il tentativo di richiamare la tradizione attraverso dettagli che vogliono ispirarsi alla cultura napoletana, il risultato appare forzato e poco autentico. Manca quell’anima che dovrebbe raccontare la vera essenza della città. Napoli è luce, storia, contrasti e umanità: qui, invece, tutto resta distaccato e privo di radici. Anche il servizio rispecchia questa stessa impostazione: poco ospitale, distante e privo di quella gioia e calore che ci si aspetterebbe da una città come Napoli. Un’accoglienza che, invece di trasmettere entusiasmo ed energia, appare spenta e quasi meccanica. Un progetto complessivo che, anziché valorizzare la cultura e l’identità napoletana, finisce per soffocarla in un’atmosfera cupa e impersonale

（由 Google 翻译）您好，罗密欧酒店。我从未去过意大利，但我有一个梦想，希望能尽快实现。不过，我目前住在阿尔及利亚，需要一份贵酒店的工作。如果现在有空缺职位，请告知我，您可以帮我办理签证，以便我加入贵酒店。我持有计算机技能证书。如果您需要，我愿意为您工作。请帮我回复，谢谢！❤️ （原文） Salve Romeo Hotel, non sono mai stato in Italia prima, ma ho un sogno e spero di poterlo realizzare il prima possibile. Tuttavia, vivo in Algeria e ho bisogno di un lavoro presso il vostro hotel. Se ce n'è uno disponibile al momento, fatemelo sapere e potrete aiutarmi con il visto, così potrò raggiungervi. Ho anche un attestato di competenze informatiche. Lavorerò per voi se lo desiderate. Vi prego di rispondere a nome mio e grazie. ❤️

（由 Google 翻译）那不勒斯罗密欧酒店不仅仅是一家酒店：它是一座奢华与激情交融的殿堂。 酒店面朝港口，维苏威火山巍峨耸立于远处，每一个细节都如同那不勒斯人对马拉多纳的热爱一般，散发着同样的炽热气息。 巴黎希思黎水疗中心并非一时兴起，而是战斗后的休憩之所——如同在球场上全力以赴后所感受到的彻底放松。 这里的员工不是服务于你，而是拥抱你。 他们与你交谈的方式、他们注视你的眼神，以及让你感受到团队归属感的方式，都蕴含着浓郁的那不勒斯风情。 因为在这里，如同在这座城市，你不是顾客，而是参与者。 罗密欧酒店既有夜晚空旷球场的优雅，又有第89分钟进球时的澎湃激情。 它是设计、艺术、人情味和一丝疯狂的完美融合。 在这里，奢华不是静谧，而是情感的流露。 因为在那不勒斯，即使是休憩，也是用心去体验的。 ❤️⚽️ （原文） Romeo Napoli non è solo un hotel: è un tempio dove il lusso si inginocchia davanti alla passione. Davanti al porto, con il Vesuvio sullo sfondo, ogni dettaglio vibra con la stessa intensità con cui Napoli ha amato Maradona. La Spa Sisley Paris non è un capriccio, ma un respiro dopo la battaglia — come il sollievo dopo aver dato tutto in campo. Il personale non ti serve: ti abbraccia. C’è qualcosa di profondamente napoletano nel modo in cui ti parlano, ti guardano, ti fanno sentire parte della squadra. Perché qui, come nella città, non sei un cliente: sei un giocatore. Il Romeo ha l’eleganza di uno stadio vuoto di notte e l’energia di un gol al minuto 89. È design, arte, calore umano e un pizzico di follia. Un luogo dove il lusso non è silenzio, ma emozione. Perché a Napoli, anche il riposo si vive col cuore. ❤️⚽️

（由 Google 翻译）我们在那不勒斯的罗密欧酒店 (Hotel Romeo) 的住宿体验简直令人失望。网站上的照片误导了我们——我们入住的房间与实际完全不同。 酒店的定价政策极其不合理，不透明。价格会根据星期几和入住人数而波动，而且没有任何事先通知或解释。 工作人员非常不专业，经常在我们的订单上出错。第一次点餐时，我们完全听不懂——我们不得不重复至少两遍。餐厅工作人员每次点餐都会至少弄错一样菜。 卫生条件简直低于可接受的标准。房间里满是灰尘，洗漱用品没有补充，毛巾也没有定期更换。对于这种级别的酒店，服务水平应该更高。 尤其令人担忧的是，他们弄丢了我们入住时自己拿走的身份证复印件——这严重侵犯了数据隐私。 离开时，由于行李很重，我们要求一辆后备箱很大的车，但他们派来的却是一辆几乎装不下我们行李的小型车。 总的来说，我们的入住体验非常糟糕，令人不愉快。这家酒店与其高评价和高价格不符。我们不会再来，也不推荐。 （原文） Our stay at Hotel Romeo in Naples was absolutely disappointing. The photos on the website are misleading — the room we received looked completely different in reality. The hotel has extremely illogical and non-transparent pricing policies. Rates fluctuate strangely depending on the day of the week and occupancy, without any prior notice or explanation. The staff was unprofessional and constantly made mistakes with our orders. Nothing was understood the first time — we had to repeat everything at least twice. The restaurant staff consistently got at least one item wrong with every order. Hygiene was below any acceptable standard. The room was dusty, toiletries were not replenished, and towels were not replaced regularly. You expect a much higher level of service from a hotel in this category. What was especially concerning is that they lost the copies of our IDs, which they themselves had taken upon check-in — a serious breach of data privacy. On departure, we requested a car with a large trunk due to our heavy luggage, but they sent a small vehicle that barely fit our bags. Overall, our stay was stressful and unpleasant. The hotel does not live up to its high rating and pricing. We would not return and do not recommend it.

（由 Google 翻译）位于那不勒斯历史中心的这家酒店体验非常棒，餐厅历史悠久，墙壁上镶有金箔，天花板上绘有帆布壁画。 我们来这家酒店是为了进行一次文化之旅。工作人员非常热情好客，用普罗塞克起泡酒和塔拉利酒招待我们。强烈推荐。 （原文） Ottima esperienza hotel situato nel centro storico di Napoli con una sala da pranzo storica, con pareti con intarsi dorati , soffitto con affreschi su tela. albergo visitato con escursione culturale, struttura molto ospitale, ci hanno accolto con prosecco e taralli. Consigliatissimo

（由 Google 翻译）这个星期天，我有幸与一群朋友在位于那不勒斯历史中心、狭窄街道和小巷环绕的圣西斯托酒店的餐厅享用早餐。在这样一个独特而宁静的氛围中，置身于如此精致的历史建筑之中，真是一次非凡的体验。钢琴的悠扬乐声和热情专业的酒店员工，让我们度过了一个无比愉快的时光。早餐精致美味，甜咸皆宜：从酥皮点心、千层酥、羊角面包、塔拉利饼干、酸奶、水果等等，应有尽有。其中，由年轻帅气的卡洛亲手制作的“奶奶蛋糕”更是令人回味无穷……那细腻的滋味令人难以忘怀！ （原文） Questa domenica, con un gruppo di amici ho avuto il piacere di essere ospite per la prima colazione nella sala S. Sisto dell'hotel, situato nel centro storico di Napoli, tra vicoli e viuzze. Un'esperienza straordinaria in un'atmosfera insolita e silenziosa di una location storica d'eccellenza, estremamente raffinata. Un'ora davvero conviviale, accompagnata dal pianoforte e dal personale dell'hotel estremamente gentile e professionale. Il cibo squisito, dolce e salato: tra pastiere, sfogliatelle, cornettini farciti, taralli, yogurt, frutta e tanto altro, la "torta della nonna" preparata dal giovanissimo e carinissimo Carlo ha deliziato i nostri palati... impossibile dimenticare il suo sapore soave!!!

（由 Google 翻译）这次入住体验非常愉快，房间宽敞、一尘不染且现代，同时又不失古朴韵味。 早餐大厅简直太棒了！服务无可挑剔，所有员工都尽心尽力为顾客服务。当我们早餐时间太早去不及的时候，他们还贴心地为我们准备了外带餐。 街道看起来有点脏，但整个城市似乎都差不多。酒店位置绝佳，步行即可到达任何地方。 很棒的酒店。 （原文） It was really a pleasant stay, the room was spatious, spotless and modern, with charm of old. The great hall for breakfast is AWESOME ! Service is perfect, with all personnal dedicated to the customers. When we had to go too early for breakfast, they prepared us a bag to go. The street seems a bit dirty, but so is the whole city. And location was awesome, we could go anywhere on foot. Great hotel.

（由 Google 翻译）我们一行19人入住德库马尼酒店，体验非常棒。我们团里有两位成员身体不适，酒店员工给予了我们极大的支持和帮助。 酒店为我们举办了盛大的欢迎招待会，准备了各式各样的那不勒斯特色小吃和点心，非常美味。早餐也同样令人赞叹。 （原文） We brought our group of 19 to the Hotel Decumani and had a very positive experience. The staff were very supportive and helpful when two of our group experience varying ailments. The hotel did a great job hosting our welcome reception with a nice variety of Neapolitan appetizers and treats. The breakfast was outstanding, as well.

（由 Google 翻译）这家历史悠久的酒店位于市中心，将昔日的魅力与现代的舒适完美融合，带来独一无二的体验。我和朋友们在这里享用了早餐。酒店氛围温馨迷人，房间舒适安静，处处散发着昔日的优雅气息。除了种类繁多的甜咸点心，我尤其喜欢酒店老板卡洛亲手制作的蛋糕。他热情周到，彬彬有礼，却又不会过分打扰。这一切都让这顿早餐成为朋友聚会的完美之选。强烈推荐！ （原文） Hotel storico nel cuore della città, un'esperienza unica tra il fascino del passato e le comodità del presente. Con amiche sono stata ospite per la prima colazione.Atmosfera magica, sala accogliente e silenziosa,Eleganza d'altri tempi,Oltre all'ampia scelta di prodotti dolci e salati,ho apprezzato in particolare le torte fatte in casa dal gentilissimo Carlo, disponibile e cortese,mai invadente.Il tutto,ha reso perfetto questa colazione in compagnia.Assolutamente consigliato

（由 Google 翻译）三星，因为这个价位我见过更好的，也见过更差的。房间不错，但略显沉闷；家具和布艺都很漂亮，但昏暗的灯光让整个房间显得阴沉沉的。浴室一般。优点是早餐室很不错。地理位置优越，位于老城区。 （原文） 3 étoiles parce que pour ce prix, j'ai vu mieux et j'ai vu pire. La chambre est bien mais triste, meubles et tissus sont beaux mais l'éclairage blafard rend l'ensemble lugubre et morose. Salle de bain moyenne. Un bon point, très belle salle de petit déjeuner. Bien situé dans la vieille ville.

（由 Google 翻译）这家酒店地理位置绝佳，坐落在那不勒斯历史中心。客房非常舒适，虽然客房内不提供茶水和咖啡冲泡设施，但工作人员非常乐意为您提供热水壶和所有必要的冲泡材料。自助早餐种类丰富，分量十足，Mariano 和 Carlo 两位主人热情友好。从机场乘坐出租车即可轻松抵达酒店，步行游览那不勒斯也很方便。请注意摩托车，不要被随处可见的涂鸦吓到，这些涂鸦奇特地成为了那不勒斯魅力的一部分。酒店附近同一条路上的 Ragu 餐厅非常棒。 （原文） This hotel is perfectly situated in the historic centre of Naples. The rooms are very comfortable and whilst there is no tea and coffee facility in the rooms as standard the staff are more than happy to give you a kettle and all necessary ingredients. The breakfast buffet is very varied and plentiful and Mariano and Carlo are great, friendly hosts. The location is easily accessible by taxi from the airport and walking round Naples from the hotel is easy. Watch out for scooters and don’t be put off by the graffiti which is everywhere and bizarrely is part of Naples charm. Ragu restaurant further up the same road as the hotel is excellent

（由 Google 翻译）地理位置优越，位于那不勒斯市中心。对于初次到访的游客来说，这里一切都近在咫尺。早餐很棒，非常适合开始新一天。房间没有噪音问题，空调也很好用。唯一的缺点是这座城市有点脏，涂鸦很多。总的来说，我们到处都感觉很安全。 （原文） Great location in the heart of Napoli. Close to everything for first time visitors. Breakfast is great to get started. No noise issues and AC worked great in our room. Only downside is the city is kind of dirty and lots of graffiti. Overall we felt safe everywhere we went.

（由 Google 翻译）非常享受在 Palazzo Decumani 的住宿。工作人员很友好，我们的房间非常宽敞干净。酒店地理位置优越，步行即可到达许多购物场所和许多小餐馆/咖啡馆，从那不勒斯中央火车站步行即可到达。如果有什么建议的话，那就是早餐时间从 7:30 开始。早餐时间只有 8-10 点，我们预订了旅游和其他事项，必须在 8 点左右离开酒店。所以我们没有机会吃早餐。一定会再来这里住的。 （原文） Very much enjoyed our stay at Palazzo Decumani. The staff were friendly and our room was very spacious and clean. It is in a great location that is walking distance to many shopping and lots of small restaurants/ cafes as well as walkable from Napoli Centrale. If there is anything we would recommend, it is to begin breakfast hours at 7:30. It is only from 8-10 and we had tours and other obligations booked and had to leave the hotel around 8. So we never had a chance to have the breakfast. Would definitely stay here again.

（由 Google 翻译）房间本身感觉很奢华。空调开着，但一直没降温，我们检查了所有东西，包括确保窗户都关好了。芭芭拉办理入住手续的服务很棒。晚饭后，我们叫了一辆出租车，准备早上去机场。他们把车送到了，我们很高兴能离开那不勒斯。那里到处都是垃圾，街区里每栋建筑上都有涂鸦，包括教堂和商店。夜间前台的一位绅士，没有解答关于空调的问题，在我们离开时也显得不够友好热情。房间也不太好。 （原文） The room itself felt luxurious. The A/C was "on" but never cooled down, we checked all the things including making sure the windows were closed. Barbara was great at checkin. After dinner we requested a taxi for the morning transport to the airport. They delivered and we were happy to get out of Naples, it was dirty with trash everywhere and graffitti on every building in the area, including Churches and businesses. The night front desk person, a gentleman, was not helpful with questions about the A/C and was not friendly or welcoming at our departure. The rooms were not quite.

（由 Google 翻译）房间非常漂亮。大堂对携带行李的客人不太友好，因为需要走很多台阶，而且工作人员根本不会帮忙搬运行李。早餐不错，但种类可以再丰富一些。 （原文） Habitación muy bien. El lobby no es nada amable para llegar con maletas dada la cantidad de escalones y el personal nunca te ofrecerá ayuda para subirlas. El desayuno bueno pero podría tener un poco más de variedad.

（由 Google 翻译）这家酒店没有达到我的预期。房间正对着金属楼梯，只有一个小窗户，所以房间很暗。浴室很干净，但是入口处有股氯气的味道。整个酒店的通风都很差。服务倒是挺周到的。 （原文） Hotel nie spełnił moich oczekiwań. Pokój z widokiem na schody metalowe.Jedno , małe okno , z tego powodu ciemno w pokoju. Łazienka czysta, ale zapach przy wejściu chloru? Wentylacja w całym hotelu słaba.Obsługa przyjemna.

（由 Google 翻译）地理位置优越，位于那不勒斯（附近有地铁、公交、火车、餐厅和旅游景点）。芭芭拉非常热情好客，总是面带微笑，随时准备提供帮助！ 唯一的缺点是隔音效果，因为有些游客缺乏基本的邻里礼仪，你会听到走廊里传来的噪音。 （原文） Hotel idéalement situé à Naples (métro, bus, train, restaurants et points d'intérêts touristique proche). Barbara a été très accueillante et toujours souriante, toujours prête à rendre service ! Le seul point négatif est l'isolation car on entend les bruits du couloir lorsque certains touristes n'ont pas les bases de savoir vivre concernant le respect du voisinage.

（由 Google 翻译）在这里住了两晚，房间宽敞，床也很舒服，但无线网络很糟糕，速度很慢，甚至无法用手机浏览网页——也许需要一个无线网络扩展器。 地理位置优越，如果无线网络可用，体验会更好。 （原文） Stayed here for 2 nights, room was spacious and beds comfy but the WiFi was terrible, very slow, couldn’t even browse on phone - maybe a WiFi extender is needed. The location is excellent and with working WiFi it would have been a better experience.

（由 Google 翻译）很棒的酒店，地理位置优越（毗邻翁贝托一世长廊，几乎就在托莱多大街的主干道上）。房间宽敞干净，配备各种舒适设施！酒店的员工是亮点；他们都非常友善热情，为我们在那不勒斯的住宿提供了非常棒的建议！ 下次再见，弗朗西斯科、塞雷娜和玛蒂尔德 （原文） Hotel meraviglioso, la posizione è strategica davvero (accanto alla galleria umberto I° e praticamente sulla principale via Toledo). Stanze veramente ampie e pulite, dotate di ogni comfort! Lo staff è il punto di forza di questo hotel, tutti gentilissimi e simpatici che ci hanno consigliato al meglio per il nostro soggiorno a Napoli! Alla prossima, Francesco,Serena e Matilde

（由 Google 翻译）酒店很棒，地理位置无与伦比。房间可欣赏画廊景观。安静。酒店入口穿过一条小巷，但就在托莱多街，剧院对面。完美。员工友好。清洁度极佳。电梯真是太棒了。 （原文） Excelente hotel, lugar inmejorable. Habitaciones con vistas a la galería. Tranquilo. El acceso al hotel está en un callejón. Pero en plena calle Toledo, frente al Teatro. Perfecto. Personal amable. Excelente limpieza. El ascensor es de lo más curioso.

（由 Google 翻译）优点： * 房间可以俯瞰广场，这很酷。我之前担心会整晚都很吵，但房间非常安静，什么也听不到。 * 位于中心地带（商店、餐厅） * 允许我们提前入住。 * 水压是我在意大利体验过最好的。 * 他们用水果拼盘迎接我们。 * 房间很漂亮。 缺点： * 工作人员做早餐时，凌晨两点就开始粘餐具，我们在房间里都能听到。 * 早餐时没有人来给我们送咖啡。 * 橙汁味道不好，也不是鲜榨的。 * 酒店大堂设施陈旧。 * 我们进入大堂时，酒店工作人员没有迎接我们，前台也很少有人来。 * 一楼帮我们把行李搬到一楼的那个人穿着太随意了，所以我以为他是随便找的，而不是酒店员工。 我不会再住这里了。我认为这是一家三星级酒店。 （原文） Pros: * Room overlooked the galleria, which is pretty cool. I was nervous it would be loud all night but it was very quiet and could not hear anything. * Central to everything (shops, restaurants) * Allowed us to check in early. * Best water pressure I’ve had in Italy * They welcomed us with a fruit platter. * The rooms are nice. Cons: * When the staff was making breakfast, they started clinging silverware at 2am and we could hear it from our room. * No one came to serve us coffee at breakfast. * The orange juice did not taste good nor was it fresh squeezed. * The hotel lobby is outdated. * The hotel staff did not greet us when we entered the lobby nor they were rarely at the front desk. * The guy on the ground floor that took our luggage up to the 1st floor was dressed too casual so I thought it was a random guy and not a hotel employee. I would not stay here again. I would consider this a 3-star hotel.

（由 Google 翻译）这家酒店位于那不勒斯市中心，地理位置优越，建筑本身也很漂亮。步行即可到达所有景点。房间宽敞干净。员工非常热情友好。我为丈夫的生日订了一个小蛋糕，他们做的蛋糕非常棒，简直太漂亮了！👍 （原文） Das Hotel liegt sehr zentral in Neapel und befindet sich in einem sehr schönen Gebäude. Wir konnten alles zu Fuß erreichen. Das Zimmer ist sehr groß und sauber. Das Personal ist unglaublich nett und sehr freundlich. Ich habe für meinen Mann zum Geburtstag ein kleines Törtchen bestellt. Sie haben eine fantastische Torte gemacht. Sehr, sehr schön! 👍

（由 Google 翻译）这家酒店的优点，被管理层对我们遇到的问题的回应所掩盖。 我们入住这里，原本期待在一家高档酒店度过一个轻松的夜晚。结果，我们入住的房间床上用品沾满血迹，马桶上沾满粪便，淋浴喷头由于密封性差和喷头损坏，导致整个浴室都溢水。我们午夜后才到达，要求换干净的床上用品，结果一直熬夜到凌晨4点才解决。 第二天早上，我把问题的照片拿给前台和三位客房服务人员看。虽然酒店同意延迟退房并表示“抱歉”，但他们通过电子邮件否认有任何不当行为，暗示一定是我们自己造成了混乱，后来才承认他们的员工没有妥善处理我的报告。他们的最终方案是什么？10%的退款，以及一大堆辩解。 需要说明的是：我在酒店工作多年，我绝不会让客人在遇到这样的事情后，没有得到妥善的解决就离开。坦白说，我竟然会拍下自己的排泄物，毫不尴尬地把它们拿给你们的员工看，这想法既荒谬又侮辱人。 这可不是什么便宜的住宿。一晚超过240欧元，我们原本期望至少能有基本的卫生和功能齐全的管道，以及管理层和所有员工都能提供良好的客户服务。但对酒店处理的方式感到失望。 来来回回发了无数封邮件，还一直怪我，现在网上每个人都能看到你之前客人的厕所乱糟糟的。 如果你重视责任，就别住这家酒店了。 （原文） The things that were nice about this hotel were overshadowed by the management’s response to the issues we encountered. We stayed here expecting a relaxing night in a premium hotel. What we got instead was a room with blood-stained bedding, feces on the toilet, and a shower that flooded the entire bathroom due to a bad seal and a broken shower head. We arrived after midnight, requested clean bedding, and stayed up until 4 AM trying to deal with it all. The next morning, I showed photos of the issues to the front desk and three housekeepers. While granted a late checkout and “sorry” the hotel’s management denied any wrongdoing via email, suggested we must have caused the mess ourselves, and only later admitted my report wasn’t handled properly by their staff. Their final offer? A 10% refund and a lot of defensive excuses. To be clear: I’ve worked in hotels for years, and I would never have let a guest walk away from an experience like this without a proper resolution. And frankly, the idea that I would take photos of my own fecal matter and present them to your staff without embarrassment is as absurd as it is insulting. This was not a cheap stay. At over €240 for one night, we expected at least basic hygiene and functioning plumbing, and decent customer service from management of all staff. Disappointed by how this was handled. After numerous emails back & forth, and sticking with blaming me, now everyone online gets to see your previous guest’s toilet mess. Avoid this hotel if you value accountability.

（由 Google 翻译）短短两天的住宿体验非常棒。房间很新，舒适，一尘不染，设施齐全。工作人员友好热情，乐于助人，彬彬有礼。下次来这里，如果我想住在市中心，我一定会知道住在哪里。 （原文） Ottima esperienza di appena due giorni. Camere nuove,confortevoli,pulitissime e piene di qualsiasi tipo di attenzione. Personale cordiale,simpatico e cortese.per le prossime volte saprò ad occhi chiusi dove alloggiare se si desidera stare in centro città.

（由 Google 翻译）-早餐棒极了。我完全没想到是美式早餐，员工很棒，地理位置也很棒。 -房子是全新的，非常干净。最重要的是，中央空调强劲，你会感觉很冷。如果你经常去欧盟旅行，你就会明白我的意思。 （原文） -The breakfast is AMAZING. I was not expecting american breakfast at all, great staff, great location. -place is brand new, very clean Most importantly central A/C so strong you will feel cold. If you travel to EU a lot you know what i mean.

（由 Google 翻译）这是我住过最令人失望的酒店之一。评论和酒店评分都误导人。我花了400美元住进一间破旧的房间，没有热水，墙上的油漆都剥落了，床也不舒服。房间极其破旧。（见图）。除了地理位置，这家酒店简直就是个二星级酒店！完全不推荐，感觉价格太高，体验却如此。 （原文） This is one of the more disappointing hotels I have stayed at. The reviews and hotel rating are misleading. I paid 400 dollars for a run down room, that had no hot water, pealing paint from the walls, and an uncomfortable bed. The rooms are extremely run down. (See photos). Aside from location, this hotel is nothing short of a 2 star!!! Don’t recommend at all, feels totally over priced for what you are getting.

（由 Google 翻译）这家位于历史中心的酒店非常舒适，以现代艺术和设计为特色。酒店设有户外庭院和美丽的新艺术风格花园，花园内设有游泳池，配备躺椅和花园家具。 床铺舒适，早餐丰盛，包含多种传统的那不勒斯甜点。 尽管地处那不勒斯夜生活中心地带，酒店却十分安静。 （原文） Nel centro storico, hotel molto confortevole e con attenzione all'arte moderna e al design. Corte esterna e bellissimo giardino dal sapore liberty con piscina attrezzata di lettini e arredo da giardino. Letto comodo, colazione ottima con tanti dolci della tradizione napoletana. Silenzioso nonostante sia al centro della movida napoletana

（由 Google 翻译）每晚300欧元，这家酒店的价格实在是太高了，而这座城市的物价却非常低。工作人员漠不关心，态度粗鲁。他们没有热情的接待，弄乱东西也不道歉。房间又小又简陋，空调噪音很大。酒店周围有一些用旧管道做成的艺术品，但他们需要更注重客户服务。早上来一杯卡布奇诺也很不错，尤其是在每晚300欧元的情况下。 （原文） At €300 a night this is an extremely overpriced hotel in what is a very cheap city. The staff don’t really care and are rude. No friendly welcome and they don’t apologise when they mess stuff up. The rooms are small and pretty basic with loud air con units. There’s some art made of old pipes lying around the place but they need to concentrate on customer service. A cappuccino in the morning would have been great too, especially at €300 a night.

（由 Google 翻译）我们非常喜欢这家酒店，它位于那不勒斯热闹街区的中心地带，却又非常安静。酒店地理位置优越，方便探索城市，附近还有众多餐厅。附近的贝里尼广场是那不勒斯年轻人的热门聚会场所，在忙碌的一天观光之后，这里是享用一杯鸡尾酒的绝佳去处。地铁交通便利，方便前往火车站，那里有前往庞贝的火车。酒店维护良好，员工热情友好，早餐种类丰富多样。在炎炎夏日，泳池更是锦上添花。我们毫不犹豫地推荐这家酒店。 （原文） Nous avons vraiment apprécié cet hôtel au cœur des quartiers vivants de Naples tout en étant très calme. Il est idéalement situé pour rayonner dans la ville et à proximité d’une multitude de restaurants. La place Bellini juste à côté est un des lieux de rencontre de la jeunesse napolitaine où il fait bon déguster un spritz après une bonne journée de visites. Le métro est pratique pour se déplacer et se rendre à la gare d’où partent les trains pour Pompéi. L’hôtel est bien tenu, le personnel aimable et souriant, le petit déjeuner copieux et varié. La piscine est appréciable par les fortes chaleurs d’été. Nous le conseillons sans hésiter.

（由 Google 翻译）我已经在计划下次再来君士坦丁堡104酒店了。酒店的装潢令人赏心悦目，前台服务也无可挑剔。Vincenzo 竭尽全力帮助我们！我真是太感谢他了！ 房间非常干净舒适，浴室宽敞。酒店提供美味的欧陆式早餐，员工也很友好。我们非常喜欢主房间里的艺术作品，它完美地融合了传统与现代元素。我丈夫说它“非常时尚酷炫”。 酒店位置极佳，离酒吧、餐厅、博物馆和购物中心都很近。由于酒店位置稍偏，所以非常安静。这是我们两周旅行的最后一家酒店，也是我们最喜欢的酒店。花园和泳池都很漂亮，为我们提供了难得的休憩之所。我强烈推荐，池畔还有阿佩罗开胃酒。 谢谢君士坦丁堡104酒店！我们下次再来那不勒斯一定会再次入住这里！ （原文） I am already planning the next trip to stay in Constantinopoli 104 again. The decor is delightful and the front desk service impeccable. Vincenzo went above and beyond to help us! I cannot thank him enough! The rooms were very clean and comfortable with spacious bathrooms. They have an excellent continental breakfast with friendly staff. We really enjoyed the art work in the main rooms. It is a beautiful mix of traditional and modern. My husband called it "very funky cool." The location couldn't be better. It is very close to bars, restaurants, museums and shopping. Since the hotel is set back a little , it is extremely quiet. This was the last the last place we stayed on a 2 week trip and it was our favorite hotel. The garden and pool are beautiful. They provided a much needed oasis and moment of rest. I highly recommend and Aperol spritz poolside. Thank you Constantinopoli 104! We will definitely stay here again when we return to Naples!

（由 Google 翻译）一家不得不避开的酒店。 马赛大火导致机场关闭后，我们的航班被取消了。这家酒店至今没有回复我任何一封要求我们破例取消住宿的邮件。 对于一家所谓的高端酒店来说，这简直太糟糕了。简直就是一群骗子，利用别人的不幸来牟利。 小心这家酒店。 （原文） Un hotel a évité. Suite aux incendies de Marseille qui ont fait fermer l'aéroport, notre vol a été annulé. Cet hotel n'a répondu à aucun des mes mails demandant l'annulation à titre exceptionnel de notre séjour. C'est lamentable pour soit disant un hotel de standing. Simplement des escrocs profitant du malheur des autres. Faites attention à cet établissement.

（由 Google 翻译）不值这个价，不过员工还算友好。房间很简陋，装修也很奇特。早餐不错，位置也不错！泳池还可以。性价比不高！ （原文） Niet je geld waard maar wel redelijk vriendelijk personeel. De kamers waren heel slecht en raar afgewerkt. Het ontbijt was wel goed en de locatie ook! Het zwembad was oke. Niet waar voor het geld!

（由 Google 翻译）📍位于那不勒斯市中心的完美位置。酒店位于所有重要地区的中心，方便您游览那不勒斯。酒店的街道上有很多商店和餐馆，真是太完美了。 🤵‍♂️非常友善和乐于助人的员工。 🛏️房间很好，设备和储物空间充足。非常漂亮的浴室，配有漩涡浴缸。 吹风机吹头发确实不实用，功率不够。 我们的房间俯瞰内部庭院，早上很吵。 （垃圾桶和手推车的噪音）。 卧室门隔音不好。我们总是让走廊的光从门下射进来，照亮我们的房间。 除了这些小缺点之外，我们还很享受这次住宿，这里的位置和工作人员让我们忘记了这一点。 （原文） 📍emplacement parfait en plein centre de Naples. L’hôtel est au milieu de tout les quartiers importants, permettant ainsi de découvrir Naples facilement. De nombreuses boutiques et restaurants dans les rues de l’hôtel, vraiment parfait. 🤵‍♂️personnel très gentil et serviable. 🛏️ la chambre est bien avec de nombreux équipements et rangements. Très belle salle de bain avec baignoire à remous. Sèche cheveux vraiment pas pratique pour se sécher les cheveux, il n’est pas assez puissant. Notre chambre donnait sur la cour intérieur qui était assez bruyante le matin. ( bruit des poubelles et de chariots). Porte de la chambre pas bien isolé. On avait en permanence la lumière du couloir qui passait sous la porte et éclairait notre chambre. À part ces petits bémols, nous avons apprécié notre séjour, l’emplacement et le personnel faisant oublier cela.

（由 Google 翻译）我在卡鲁索酒店住得非常愉快。 地理位置绝佳——位于市中心，交通便利，附近应有尽有。 工作人员非常友好专业，总是面带微笑，随时准备提供帮助。 房间干净、宽敞、舒适，我尤其喜欢便捷的无钥匙进入系统——只需输入密码即可进入——简单又安全。 总而言之，这是一次非常棒的体验。我一定会再次光临，并推荐给其他人！ （原文） I really enjoyed my stay at Caruso Hotel. The location is absolutely perfect — central, easy to reach, and close to everything you might need. The staff were extremely friendly and professional, always ready to help with a smile. The rooms were clean, spacious, and comfortable, and I especially liked the convenience of the keyless entry system with a code – simple and secure. Overall, a great experience. I would definitely return and recommend it to others!

（由 Google 翻译）我强烈提醒任何考虑入住这家酒店的人。我们住了两晚，但只住了一晚——而且很不情愿。简而言之：我们和另一位客人深夜被锁在了酒店门外。 我们于当地时间9月30日晚上8点入住。这家酒店位于一栋共用建筑内，客人需要按街上的门铃才能进入。入住时，我们被告知酒店24小时值班，只需按101和门铃符号即可进入，他们会按门铃让我们进去。 我们的房间在四楼（顶楼，按美国标准是五楼），只能乘坐一部狭窄缓慢的单层电梯到达，需要实体钥匙（而不是电子房卡）。我们要求走楼梯，却被告知楼梯不通往四楼（我们房间所在的位置），而是止于三楼。所以，如果发生紧急情况，我们根本无法逃脱。 （我们退房后，他们通过 WhatsApp 通知我们，虽然我们明确要求使用楼梯，但他们没有告诉我们楼梯的存在，而且我从未真正见过楼梯，所以我不能肯定。）从大厅到房间的门是通过键盘输入密码进入的，但一旦你进入房间，就没有办法双重锁门了（没有插销或链条来防止其他人在我们睡觉时知道密码进入）。 我们对这个房间并不满意。阳台与厨房共用，任何可以进入 4 楼的客人都可以进入，所以我们有一扇玻璃门——通往房间的唯一窗户——任何走到阳台的人都可以从这扇玻璃门进入。我们把它锁上了，但从技术上讲，玻璃门可以被别人打开，这感觉很奇怪。 我们立即离开酒店去吃晚饭。当我们晚上 11 点 20 分回来时，外面有另一位来自 Caruso Place 的客人和他的小儿子；他们说他们已经在前门按了20分钟的门铃，等待开门。那个小男孩看起来非常紧张。我肯定让他更紧张了，因为我真的很生气，酒店不开门。我们反复按门铃（按下101后，会有一个数字确认，然后会出现铃声符号——你会听到铃声，屏幕上会显示“Caruso Place”——所以我们肯定打的是正确的酒店）。但没有人回应。我们打了酒店电话——没人接。我们在WhatsApp上留言。也没人接。我们又在WhatsApp上打电话，还是没人接。我们试着给楼里的其他酒店打电话。这一切又持续了20多分钟（如果算上我们到达前那位英国客人和他的儿子按门铃的时间，一共是40分钟）。我们被逼到了街上，根本进不去楼里，也回不去我们的房间。 最后，酒店里一个看起来昏昏沉沉的男人——像是困了还是喝醉了？——给我们按了门铃，然后冲我们吼道，说我们从来没有按过门铃，也没有打过电话。我在那里待了20分钟，试图通过视觉和听觉确认卡鲁索广场的门铃一直在响，另一位客人也一样。“夜间门卫”非常粗鲁，试图欺骗四位客人，说我们之前尝试的进入酒店的方式不对——然而，我们用的方法和a)我们到达办理入住时（当时一切正常）以及b)最终让他按门铃让我们进去的方法是一样的。所以这怎么会是用户错误呢？ 总之，我们只能在那里住了一晚，因为我们半夜无法换房间。床很舒服，我们被安排到的房间在一个原本很吵闹的区域里很安静，位置也位于市中心，但安全性非常值得怀疑，而且深夜无法进入上锁的大楼，这真是个败笔。 （原文） I would strongly caution anyone considering staying at this hotel. For the two night stay, we only stayed one night - and that was reluctantly. TLDR: along with another guest, we were locked out of the property late at night. We checked in at 8pm local time on September 30. The hotel is in a shared building requiring guests to ring a bell out on the street for access. We were informed at the check-in that they are there 24 hours a day and we just need to ring 101 and the bell symbol to access the building, they will buzz the door to let us in. Our room was on the 4th floor (top floor, 5th by US standard), accessed by a single, tiny, slow elevator requiring a physical key (not a digital room key). We asked to use the stairs and were informed that the stairs do not go to the 4th floor (where our room was) but terminate at the 3rd. So, we were being housed with no escape route if an emergency occurred. (After we checked out they informed us via WhatsApp that there was a staircase they had not told us about, even though we explicitly asked to use stairs, and which I've never actually seen so I can't say for sure.) The door to the room from the hall was accessed by a keypad where you enter a code, but once you were in the room, there was no way to double lock the door (no deadbolt or chain to prevent someone else with the code from entering while we slept). We were not thrilled with the room. The balcony was shared with a kitchen that could be accessed by any guest with access to the 4th floor, so we had a glass door - the only window into the room - that could be physically accessed by anyone who went out onto that balcony. We kept it locked, but it was very strange to have a glass door that technically can be accessed by others. We immediately left the hotel to go to dinner. When we returned at 11:20pm, there was another guest of Caruso Place with his young son outside; they stated they had been ringing at the front door for access for 20 minutes. The young boy seemed really stressed. I'm sure I made him more stressed because I was really upset that the hotel wasn't answering the door. We repeatedly rang the bell for access (there was a digital confirmation once you pressed 101 and the bell symbol - you heard the ringing and "Caruso Place" displayed on the screen - so we were definitely ringing the correct property). There was no response. We called the hotel phone - no answer. We wrote on WhatsApp. No answer. We called on WhatsApp, no answer. We tried ringing other properties in the building. This all went on for 20 more minutes (so 40 total minutes if you include the time the British guest and his son were trying before we arrived). We were on the street with absolutely no way to access the building and get to our room. Eventually a man from the hotel who looked groggy - sleepy or drunk? - buzzed us in and then yelled at us saying we had never buzzed or called. I had been there for 20 minutes trying and getting the visual and auditory confirmation that it was ringing Caruso Place the whole time, with another guest doing the same. The "night porter" was very rude and tried to gaslight four guests telling us we had not been correctly trying to access the hotel- however we used the same method as we'd used a) when we arrived to check-in (when it worked fine) and b) to eventually get him to buzz us in. So how would that be user error? Anyway, we were stuck staying there for the one night because we could not relocate at midnight. The bed was comfortable, the room we happened to be assigned was quiet in an otherwise loud area, the location was central, but the security was highly questionable and the inability to access the locked building late at night was a deal-breaker.

（由 Google 翻译）房间总体来说非常舒适，光线充足，但我在几家酒店都注意到一个问题，那就是运动传感器不断闪烁蓝光......睡觉时你不会错过任何信息，但这家酒店真的很棒。 （原文） La habitación era muy cómoda en general, buena iluminación, pero un tema que noté en varios hoteles, son los sensores de movimiento que parpadean constantemente en azul... Nada que al dormir no se pierda con el sueño, pero el hotel es fantástico.

（由 Google 翻译）服务非常好，但房间很小，布局也很奇怪。如果您想在那不勒斯市中心入住精品酒店，这里是个不错的选择。 （原文） Very good service, but rooms are small and oddly arrayed. A good place if you want to be in the heart of Napoli at a boutique hotel.

（由 Google 翻译）地理位置优越。友好的员工。 我们住的房间隔音效果很差，托莱多大街上传来的噪音让我们很难睡个好觉。 （原文） Posizione ottima. Personale cordiale. La camera in cui abbiamo soggiornato era scarsamente insonorizzata, ed è stato difficile dormire decentemente con tutto il rumore proveniente da Via Toledo.

（由 Google 翻译）我绝不会推荐任何人预订和住在这里，这家酒店一切都不对劲，首先，他们没有正式的入口，你得步行近 0.4 英里才能到达酒店，因为汽车和出租车不能进去。我们不得不提着沉重的行李箱才能到达这家酒店，然后我们不得不穿过这扇小门，花了 20 分钟才找到某种入口。这里的服务太糟糕了！！！前台几乎没有人帮助我们，唯一还可以的就是房间。要么要通过这扇小门爬大楼梯，要么要从山上的侧门进去，请注意，我的父母分别是 72 岁和 81 岁，没有残疾人入口，这很糟糕。我们今天离开酒店的那天，前台 30 分钟都没人，我们打电话过去，他们把电话放在前面，没人接，我们很担心出租车不会准时来。这地方简直糟透了，千万别被任何预订网站上的照片骗了。完全是骗人的。他们宣传的那个画廊景色跟我们以为的里面的景色完全不一样。简直糟透了，绝对不会推荐给任何人。 （原文） I would never ever recommended any one to book and stay here everything went wrong about this hotel first of all they do not have a proper entrance and you have to walk almost 0.4 miles to get to this hotel as cars and taxis can’t go in. We had to carry out heavy suitcases to get to this hotel then we had to go through this small little door to get inside after 20 minutes of finding some type of way to enter. The service here is HORRIBLE!!! there is barely anyone in front desk to help us the only thing that was OK was the room. There were either big stairs to enter through this small door or side entrance up a hill mind you my parents are 72 and 81 years old no entrance for handcap which was very bad. The day we were leaving the hotel which was today there was no one in front desk for 30 minutes we called rang the front they left there phone in front no one was answering we were so worried the taxi wouldn’t come on time. THIS PLACE IS A HORRIBLE PLACE TO STAY DONT GET TRICKED BY THERE PICTURES ON ANY BOOKING SITE. It was a complete lie. The view is not of that beautiful gallery that they claimed was the view we thought we were in the inside of it. Just horrible will never recommend this anyone.

（由 Google 翻译）我们刚刚与 Ines 和她出色的团队一起度过了周末，我们对住宿感到非常满意。这家酒店非常漂亮，我们的房间令人惊叹，我们遇到的每个人都非常友好和乐于助人。这确实让我们在那不勒斯度过了难忘的时光。 我对食物不耐受，团队竭尽全力地适应它——对此我深表赞赏。他们的体贴让一切变得不同。 （原文） We just spent the weekend with Ines and her wonderful team, and we couldn’t be happier with our stay. The hotel is absolutely beautiful, our room was stunning, and every single person we met was incredibly friendly and helpful. It truly made our time in Naples unforgettable. I have a food intolerance, and the team went above and beyond to accommodate it — something I appreciated deeply. Their thoughtfulness made all the difference.

（由 Google 翻译）住在这里吧！别再去查亚那些设计师商店林立、价格高昂、千篇一律的酒店了。这间艺术工作室充满活力和特色。艺术家们把这栋房子变成了一个美丽、充满生机的艺术画廊。刚进门时，别被它狭小的停车位吓到；等到穿过绿色大门再说吧。还可以问问拉维或克里斯蒂娜，带我们去参观一下这家艺术商店。 早餐在后院供应，周围环绕着风景如画的花园，高墙环绕，砖墙间点缀着鲜花，还有艺术装置/水景，以及一个小鱼塘。您可以坐在菩提树下的餐桌旁。 早餐通常包括蛋糕、羊角面包、鸡蛋和水果。他们还会从当地商店购买橙汁，尝起来是手工榨的。绝对美味！早餐的种类有很多，但都比较少。 我们遇到了四位工作人员。他们都很友善，很热情，乐于解答我们的问题，我相信每个游客都会问这些问题。如果他们不知道，他们会联系店主，帮你找到答案。 我非常喜欢这个地方，因为周围都是当地人，但步行就能到达更“热门”的景点。我喜欢走出大门，来到一条热闹繁华的街道。邻居们聊天、互相叫喊，街角有一两家杂货店，小贩们在街上兜售商品，当地人骑着摩托车飞驰而过，去上班。这里是远离那些常见的旅游陷阱街道——那些卖着辣椒冰箱贴的街道，以及那些带遮阳篷的露天餐馆，提供“正宗”的意大利街角用餐体验——的必经之路。 唯一的缺点是酒窖里的葡萄酒价格过高。既然你为了方便而花钱，那就去街角的商店吧。 我们一定会再来这里住的。 （原文） Stay here. Don't stay in some overpriced, cookie-cutter hotel amidst the designer shops in Chaia. This art studio is full of life and character. The artists have turned this house into a beautiful, breathing art gallery. Don't be turned off by its small parking area when you first walk in; wait until you pass the green gate. And ask Ravi or Christinella for a tour of the art shop. Breakfast is served on a back patio surrounded by a picturesque garden, high walls with flowers popping out of the brick and an art installation/water feature, and a small fish pond. You will sit at tables under lime trees. Breakfast typically consists of cakes, croissants, eggs, and fruits. They also buy this orange juice from some local shop, which tastes hand squeezed. Absolutely, delicious! There are variations in breakfast, but only little ones. We met 4 staff members. All were lovely. Kind and willing to entertain our questions that I'm sure every tourist asks. If they do not know, they speak with the owner to find the answer for you. I really loved this location because you are surrounding by locals, yet a close walk to the more "touristy" spots. I enjoyed walking out the front gate to a live and thriving street. Neighbors chatting and yelling at one another, a grocery store or two on the corner, vendors selling their wares on the street and locals flying by on their vespas traveling to work. It was a needed break from the usual tourist trap streets selling fridgerator magnets of chili peppers and outside eateries with street canopies selling an "authentic" Italian street corner dining experience. The only negative would be the overpriced wine in the cellar. While you are paying for convenience, go to the corner store instead. We would certainly come back and stay here.

（由 Google 翻译）我们只住了一晚，因为要赶早班飞机，但酒店服务真是太棒了。因为我们的司机搞不清楚状况，所以在三个街区外接了我们，然后一路帮我们把行李送到房间。听说我们早上6点就要飞，赶不上早餐，酒店还特意给我们打包了一份外带早餐！地理位置优越，步行即可轻松抵达历史街区、热闹的夜生活场所以及周边的当地商店和餐厅。酒店里的艺术品美不胜收，全部是他们工作室的自制作品，整体非常干净，浴室也非常宽敞。甚至还有一个酒窖！预订这家酒店真是太棒了！ （原文） Only a one night stay for us with an early flight to catch but what amazing service. Met us three blocks away because our driver was confused and carried our bags all the way to the room from there. Packed us a to-go breakfast bag after hearing we had to fly out at 6am and would miss breakfast! Excellent location easily walkable to historic areas and lively nightlife and local shops and restaurants all around. The art in the hotel is gorgeous and all made in house in their studio, very clean all throughout and a nice large bathroom. Even has a wine cellar! Excellent place to book!

（由 Google 翻译）我们在这里度过了非常愉快的一晚，抵达后还在院子​​里喝了杯咖啡。酒店靠近火车站。房间很漂亮，设施也很棒，我们在一家很棒的当地披萨店吃了晚餐，第二天早上在院子里吃了一顿美味的早餐，然后叫了辆出租车送我们去机场。 （原文） We had a really lovely one night stay here, with a coffee in the courtyard on arrival. Hotel nearby to train station. The room was lovely with great amenities, had dinner at a lovely local pizza restaurant, and a delicious breakfast in the courtyard the next morning before a taxi was called to take us to the airport.

（由 Google 翻译）Atelier Inès Arts & Suites 是那不勒斯一家美丽而独特的住宿选择。建筑内充满了艺术气息，许多细节都出自 Inès 和她的丈夫之手，他们在酒店内经营着一个设计工作室。他们的创意背景在每个角落都展现得淋漓尽致——感觉既亲切又充满个性。工作室本身也是一大亮点，它让我们得以深入了解遍布整个空间的艺术品背后的故事。 工作人员 Ravi 非常乐于助人，而且非常友好。他提供了许多当地特色建议，热情好客，让我们的入住体验轻松愉快。酒店的环境和工作人员都让我们留下了难忘的回忆。 感谢你们的款待！xx （原文） Atelier Inès Arts & Suites is a beautiful and unique place to stay in Naples. The building is full of artistic details, many created by Inès and her husband, who run a design workshop on-site. Their creative background shows in every corner — it feels personal and full of character. The workshop itself is a great feature, offering insight into the story behind the art throughout the space. Ravi, one of the staff members, was especially helpful and friendly. He made our stay easy and enjoyable with great local tips and warm hospitality. A really memorable spot, thanks to both the setting and the people. Thanks for having us guys!! xx

（由 Google 翻译）与 Inès 和 Vincenzo 一起度过了美好的时光。该建筑是市中心的一处宁静的避风港，步行即可轻松抵达。 套房装饰精美，配有艺术品、完美的床上用品、周到的工作人员。 不要犹豫！ （原文） Magnifique séjour passé chez Inès et Vincenzo. Le bâtiment est un havre de paix au milieu de la ville et l’accès à pied est facile. Suite magnifiquement décorée d’œuvres d’art, literie parfaite, personnel aux petits soins. N’hésitez pas !

（由 Google 翻译）我们非常喜欢住在 Atelier Inès Arts & Suites 酒店。酒店拥有美丽的高挑天花板、古老的建筑风格和宽敞的开放式庭院。房间虽然紧凑，但配备了我们所需的一切。我们整夜敞开的窗户，以及功能齐全、漂亮的浴室。酒店提供 Nespresso 咖啡，早餐于早上 8 点供应。在喧闹的那不勒斯，Atelier 酒店是一处宁静的休憩之所。 步行即可到达那不勒斯市中心所有您想去的地方——许多不错的当地餐厅近在咫尺。 （原文） We loved staying at Atelier Inès Arts & Suites. Beautiful high ceilings and old architecture, large open courtyards. The room was compact but everything we needed. Window which we left open overnight and functional and pretty bathroom. Nespresso coffee provided and breakfast served at 8am. In busy Naples Atelier is a quiet reprieve. Walking distance to everything you’ll want to check out in central Naples - lots of nice local restaurants within a short stroll.

是世界上景观最好的万丽酒店！ 钛金会员入住，也没有什么特别的权益。 连万豪系钛金会员的饮用水都不能保证。 （行政酒廊就更不可能了。） 位置很好。值得下榻。 但以后再来napoli一定会选择其它酒店。

（由 Google 翻译）我们在那不勒斯万丽地中海酒店度过了一段非常愉快的时光。酒店的屋顶无可挑剔——单是那美丽的景色就值回票价了。我们的房间不错，但非常干净，清洁女工也非常棒——彬彬有礼、热情周到，绝对是我们入住期间的一大亮点。前台工作人员也非常友好热情。可惜的是，有几位工作人员似乎对我们的出现感到不耐烦，这令人失望，也确实影响了整体体验。尽管如此，凭借其优越的地理位置、整洁的环境和屋顶景观，这家酒店在那不勒斯仍然是一个不错的选择。 （原文） We had a really good stay at the Renaissance Naples Hotel Mediterraneo. The rooftop is absolutely impeccable — the view alone is worth it. Our room was decent but very clean, and our cleaning lady was amazing — polite, sweet, and truly a highlight of our stay. The front desk staff were also friendly and welcoming. Unfortunately, there were a few staff members who seemed annoyed by our presence, which was disappointing and did take away from the overall experience. Still, the location, cleanliness, and rooftop views make this a strong choice in Naples.

（由 Google 翻译）我们非常喜欢这家酒店！所有员工都非常友善热情，乐于助人。说实话，我对其他一些评价不佳的评论感到有些困惑。房间干净舒适，电梯也很高效。酒店位置对我们来说非常完美，它位于我们想去的各个景点的中心地带，而且步行即可到达港口，我们很多一日游的出发点都在那里。自助早餐很棒，还能欣赏到迷人的城市景观。我们还抽出几个晚上到餐厅露台上欣赏美丽的日落。前台工作人员还帮我们安排了清晨的出租车，送我们到汽车站乘车回家。总之，这是一个非常棒的地方，我们都非常乐意再次入住。我已经开始想念那里的早餐美景了！ （原文） We loved our stay at this hotel! The staff members were all so kind and helpful throughout our time there, and I’m honestly a bit puzzled by other reviewers who had negative experiences. Rooms were clean and comfortable. Elevators were efficient. The location was perfect for us as it’s fairly central to things we we wanted to do, and it was within walking distance to the port where many of our day tours started. The breakfast buffet was great and came with such a fun view of the city. We also spent a couple of evenings up on the restaurant terrace to catch some beautiful sunsets. The front desk members helped schedule early morning taxis for us to get us to the bus station for our journey home. An all around great place where we would all gladly return to. I’m already missing those breakfast views!

（由 Google 翻译）长途旅行后，完美的入住体验。门卫将行李从出租车上抬到大堂台阶。入住手续办理方便，房间已经很凉爽舒适。两个街区外的Amiro餐厅非常棒，全天供应早餐。睡得很好。房间像其他城市一样小，但足够用。喜欢没有铺地毯的地板，房间感觉也不旧。浴室也比较小，但很高兴只有淋浴。门边有四个衣帽钩，可以挂东西，真是太好了。早餐时，服务员会提供咖啡，而不是咖啡机。露台是开启一天的绝佳去处。 ⭐️下次还会住这里 ✅ 员工乐于助人 ⭐️ 位置 浴室 宽敞舒适 ✅独立淋浴间 ✅淋浴水压适中 ✅热水充足 ✅毛巾不错 ❌ 夜灯 卧室 ❌ 宽敞（不宽敞，但足够） ✅床垫偏硬 ✅枕头偏硬 ✅床单不错 电源/USB 接口良好 ✅每日提供饮用水 ✅客房内提供咖啡 ✅客房内提供茶 ✅空调不错 早餐 ✅食物品质不错 ✅咖啡品质不错 ⭐️ 环境 ✅ 服务 （原文） Perfect stay after long travel day from home. Doorman brought bags from taxi up steps to lobby. Easy check in, room already cooled comfortably, Excellent restaurant Amiro 2 blocks away open all day for early dinner. Slept well. Rooms are smallish like any city but sufficient. Liked the floors were not carpeted and rooms did not feel worn. Bathroom was smallish also but glad it was with shower only. Really appreciated the 4 coat hooks by the door for hanging things. At breakfast go with the waitperson supplied coffee, not the machine. Terrace was great to start the day with. ⭐️Stay here again ✅ Staff helpful ⭐️Location Bathroom OK Spacious ✅Freestanding shower ✅Good shower pressure ✅Plenty of hot water ✅Good towels ❌ Nightlight Bedroom ❌ Spacious (no, but sufficient) ✅Firm Mattress ✅ Firm Pillows ✅Good Sheets OK Good electric/USB outlets ✅Daily water ✅Coffee in room ✅Tea in room ✅ AC Good Breakfast ✅ food - good quality ✅coffee good quality ⭐️Environment ✅ Service

（由 Google 翻译）我是钛金卡尊贵会员，最近入住了意大利那不勒斯万丽酒店。尽管这家酒店的价格比该地区其他更高端的海滨酒店要高，我还是选择了这家酒店，主要原因是为了保持万豪旅享家的忠诚度。遗憾的是，无论是价格还是万豪标准，我的体验都远低于预期。 入住期间遇到的主要问题： • 尊贵升级被拒：尽管我拥有钛金卡会员身份并入住了一周，但我并没有获得免费升级，而且被告知以后不会再提供升级服务。 • 早餐限制：自助餐蛋白质选择有限，当我出于医疗饮食限制（胆固醇问题）要求提供煮鸡蛋或蛋白煎蛋卷时，除非我额外付费，否则会被拒绝。 • 尊贵设施不足：酒店没有休息室。当我在房间远程办公时要求提供免费饮用水或咖啡机时，他们拒绝了，而且水费也加了。 • 意外停车费用：入住时未告知停车费，但退房时却被收取了每天 36 欧元的停车费，外加每辆电动车 30 欧元的充电费。 • 清洁与健康问题：入住期间，我出现了过敏反应（眼睛和喉咙），我认为这是由于房间灰尘过多或空调系统不干净造成的。 • 服务质量：与前台和管理人员的互动始终冷淡且不礼貌，缺乏万豪旅享家酒店应有的热情好客。 总体而言，所提供的质量、服务和价值远低于预期，尤其是考虑到高昂的收费和万豪旅享家品牌。 （原文） I am a Titanium Elite Member and recently stayed at the Renaissance Naples Hotel in Italy. I chose this property despite higher rates than other, more prestigious sea-front hotels in the region, specifically to remain loyal to Marriott Bonvoy. Unfortunately, my experience fell far below expectations for both the price paid and Marriott standards. Key issues during my stay: • Elite Upgrade Denied: Despite my Titanium status and week-long stay, I was not granted a complimentary upgrade and was told no upgrade would be provided at any point. • Breakfast Restrictions: The buffet protein options were limited, and when I requested boiled eggs or an egg-white omelette due to medical dietary restrictions (cholesterol concerns), my request was denied unless I paid extra. • Lack of Elite Amenities: The hotel has no lounge. When I requested complimentary water or a coffee machine while working remotely from my room, these were refused and water was charged. • Unexpected Parking Costs: No parking fees were disclosed at check-in, yet at check-out I was charged €36 per day for parking plus €30 per electric vehicle charge. • Cleanliness & Health Concerns: Throughout my stay, I experienced allergic reactions (eyes and throat), which I believe were caused by excess dust in the room or an unclean air-conditioning system. • Service Quality: Interactions with reception and management were consistently cold and dismissive, lacking the hospitality expected at a Marriott Bonvoy property. Overall, the quality, service, and value provided were significantly below expectations, particularly given the high rates charged and Marriott Bonvoy branding.

（由 Google 翻译）地理位置优越。与其他酒店相比，房间相当宽敞舒适。 屋顶热水浴缸和桑拿浴室水温都不够热，但还不错。 没有针对旅享家白金精英及以上会员的行政酒廊。 （原文） Great location. Compared to other hotels the rooms are quite nice and spacious. Rooftop hot tub and sauna are both not hot enough, but nice to have. No executive lounge for bonvoy platinum elite or above members.

（由 Google 翻译）作为万豪旅享家大使会员，我发现我的入住体验略低于该品牌和级别的预期。虽然员工很有礼貌，酒店位置也很好，但还是有一些不足之处。没有升级套房（考虑到入住人数，这可以理解），但设施感觉有限——第一天只提供一瓶免费饮用水，而且不提供续杯，房间里也没有像样的咖啡机（带速溶咖啡的热水壶也达不到标准）。早餐种类比较单一，种类有限，就连一个简单的煎蛋都要额外收费。最令人沮丧的是，酒店的一大亮点——屋顶酒吧——在五个晚上的两个晚上都因私人活动而关闭，而且没有任何通知，包括我们最后一个晚上，我们提早回来，希望能喝上一杯欣赏美景的最后一杯。总的来说，这是一次普通的住宿体验，对于这些每晚500欧元以上的客房来说，根本达不到万丽酒店或大使酒店的级别。虽然我用积分预订了，但这并不重要。 （原文） As a Marriott Bonvoy Ambassador member, I found my stay here somewhat below expectations for the brand and tier. While the staff were polite and the hotel’s location is excellent, there were several disappointments. No suite upgrade was available (understandable given occupancy), but amenities felt limited — only one complimentary bottle of water provided on the first day with no refills, and no proper coffee maker in the room (a kettle with instant coffee isn’t really up to standard). Breakfast was rather basic with limited variety, and even a simple fried egg came at an extra charge. Most frustratingly, the rooftop bar — a highlight of the property — was closed for private events two of the five nights, without any notice, including our last evening when we returned early hoping for a final drink with a view. Overall, an average stay that didn’t quite meet the Renaissance or Ambassador-level experience for rooms selling for 500€+ these nights. The fact I booked with points doesnt matter.

（由 Google 翻译）西班牙区一家精致的小酒店，人潮拥挤，地理位置优越，就在托莱多街附近。我们从撒丁岛渡轮码头步行约十五分钟即可到达酒店。一进门，仿佛置身于一片宁静祥和的绿洲！我们在顶楼的一间带私人屋顶花园的房间里住了五晚。房间里有柔软的座椅、遮阳伞、小桌椅，房门上方还有一扇大型可调节遮阳帘。晚上出门前，这里是放松身心的好地方。房间宽敞，床很舒服，浴室也很干净。一楼有电梯。早餐种类丰富，味道鲜美，咖啡也不错。所有员工都很友好热情。这家酒店物有所值，我们推荐您来那不勒斯旅游时入住。 （原文） A lovely small hotel in a very busy, crowded Spanish Quarter. An ideal location just off Via Toledo. We walked from the Sardinia ferry dock to the hotel in about fifteen minutes. As soon as you go through the door you enter an oasis of quiet and calm! We stayed for five nights in a top floor room with a private roof garden. This has soft seats, an umbrella, small table and chair, with a large variable sun blind over the room door. A nice place to relax before going out in the evening. The room is large with a comfortable bed and a good efficient bathroom. There is lift access from the ground floor. Breakfast is varied and tasty with good coffee. All staff are friendly and helpful. The hotel is good value for money and we recommend it for a visit to Naples.

（由 Google 翻译）很棒的酒店！ 地理位置优越，却出奇地安静。早上附近有教堂的钟声，但整体感觉酒店不大，却非常宁静。 我们享受到了优质的服务——工作人员热情友好，总是乐于帮助我们解决任何需要。 房间干净整洁，宽敞漂亮。 早餐不错——种类不多，但选择丰富，每个人都能找到自己喜欢的。 此外，全天提供免费热饮，非常贴心。 （原文） Excellent hotel! The location is very central, yet surprisingly quiet. In the morning there was a church bell nearby, but overall the hotel feels small and very peaceful. We received wonderful service – the staff was friendly and always happy to help with anything we needed. The room was clean, tidy, spacious, and beautiful. Breakfast was good – not a huge variety, but still plenty of options so everyone can find something they like. On top of that, the option of free hot drinks throughout the day was a very nice touch.

（由 Google 翻译）这家酒店位于西班牙区，地理位置绝佳。房间干净整洁，虽然略显陈旧。水压很足。早餐很美味，有糕点、沙拉、肉类和奶酪。前台工作人员非常热情周到。床有点硬。空调运转良好。还有一个可爱的小露台。不过，街对面有一座教堂，早上7:30左右钟声非常响亮。但酒店提供耳塞。 （原文） Wonderful hotel located in the Spanish quarter. The rooms were clean if a little dated. Great water pressure. The breakfast was lovely with pastry, salads and meat and cheese. The front desk staff was very accommodating. Bed was on the hard side. Great working AC. Cute little patio. I will say there is a church across the street that has a VERY loud bell that went off around 7:30 am. But they do provide ear plugs.

（由 Google 翻译）谢谢您入住的愉快体验！房间设施齐全，宽敞、干净、温馨。早餐美味，开启美好的一天，全天供应小吃和饮料。他们甚至还提供无麸质食品和饼干（大多数酒店都没有）:)。前台工作人员都非常友好、热情、乐于助人！我们在那不勒斯市中心度过了美好的时光，迫不及待地想再次光临！再见！ （原文） Grazie for a wonderful stay! The rooms were very nicely equipped, spacious, clean, and homey. Also a nice breakfast to start the day along with snacks and beverages with available all day. They even had gluten free options and cookies (which most don’t offer) :). The front desk staff were all super friendly, welcoming, and helpful! We had a wonderful stay in the heart of Napoli and can’t wait to come back again soon! Arrivederci!

（由 Google 翻译）西班牙区中心地带的这片绿洲真是太棒了！我们傍晚抵达，经过一段非常混乱的出租车旅程（这在意大利很常见！），走进了宁静祥和的大堂。前台的每位工作人员都非常友好专业。早餐很棒——选择丰富——鸡蛋、熟食肉类和奶酪、糕点、酸奶、水果、果汁、麦片、面包——应有尽有。当然，还有咖啡！我们的房间在顶楼，有一个小小的户外休息区——非常适合晚上放松身心，或者早上喝杯咖啡，为新的一天做好准备。房间很干净，床也很舒服。浴室和淋浴也非常棒！如果您想在西班牙区住宿，我强烈推荐伊尔修道院酒店 (Hotel Il Convento)！ （原文） What a great oasis in the middle of the Spanish Quarter! We arrived in the evening after a very chaotic taxi ride (per usual in Italy!) and entered a calm, quiet lobby. Everyone we encountered at the front desk was friendly and professional. The breakfast was great - lots of options - eggs, deli meat and cheeses, pastries, yogurt, fruit, juice, cereals, bread - everything you could want. And caffe, of course! Our room was on the top floor and had a little outside sitting area - perfect for unwinding in the evening or enjoying coffee in the morning to prepare for the day. The room was clean and the bed very comfortable. The bathroom and shower were also quite nice! If you want to stay in the Spanish Quarter, I highly recommend Hotel Il Convento!

（由 Google 翻译）酒店位置绝佳，很多地方都在步行范围内；房间和浴室都很干净，而且定期彻底清洁；早餐还不错，能满足基本需求；员工非常友好；房间也完全够用。有时候会有点吵，但这在拿波里很常见。 （原文） Die Lage ist top, vieles ist fußläufig erreichbar, Zimmer und Bad sind sauber und werden regelmäßig gründlich gereinigt, Frühstück ist okay und tut was es soll, Personal ist super freundlich und die Zimmer total ausreichend. Nur kann es gerne mal laut werden, aber das ist Neapel allgemein ja auch.

（由 Google 翻译）我在这家酒店住了三个晚上。它位于那不勒斯市中心，周围有很多不错的披萨店。早餐还不错，员工也很友善。如果你身高超过180厘米，可能会觉得床太短。另外，洗澡的时候，洗澡水会漏到浴室地板上，然后又漏到房间里！我不得不用毛巾才避免这种情况。 （原文） I stayed at this hotel for three nights. It is located in the heart of Naples with many good pizza restaurants around. The breakfast was ok and the staff were kind. If you are more than 180cm tall, you may find its bed too short. Also, when taking shower, the bath water was being leaked to the bathroom floor and to the room after! I had to use towels to avoid it.

（由 Google 翻译）这家酒店位于Galleria购物中心内，地理位置优越，方便探索那不勒斯，交通便利。宽敞的客房配备空调、迷你吧和带淋浴的浴室。床铺舒适干净。唯一的缺点可能是并非所有客房都能俯瞰Galleria购物中心。 （原文） All’interno dalla galleria, posizione invidiabile per girare napoli perchè davvero comoda a tutto. Camere spaziose dotate di clima, frigobar e bagno con doccia. Letto comodo e pulite forse unica pecca è che non tutte le camere hanno l’affaccio sulla galleria.

（由 Google 翻译）酒店本身很棒！ 房间干净整洁，员工友好热情。 位置很难找，尤其是在深夜。 大门就在麦当劳旁边（工作人员试图指引我们，但很遗憾还是没找到）。 我会上传照片来帮忙…… （原文） The hotel itself was lovely! Nice clean rooms and friendly staff. The location was very difficult to find, especially late at night. The gate is just along from the McDonald’s (which the staff tried to direct us but still failed unfortunately) I will post photos for some help…..

（由 Google 翻译）这是一次绝佳的体验，酒店位置优越，交通便利，前往市中心和各个景点都很方便。房间一尘不染，服务一流。员工热情友好，乐于助人。我强烈推荐给所有想在拿波里享受轻松愉悦假期的人。 （原文） Esperienza fantastica, hotel centralissimo comodo al centro e posti da visitare, Camere pulitissime, Servizio ottimo Personale cordiale e molto disponibile. Consiglio a chi vuole essere felice e sereno a Napoli

（由 Google 翻译）地理位置优越，工作人员非常友好热情。 房间干净清新。唯一的小缺点是墙太薄了，隔壁客人的声音有点大。 总的来说，这里太棒了！ 你们做得好！ （原文） Great Location and staff was really nice and helpful. The room were clean and fresh. The only let down are the walls too thin so you can hear your next door guests a bit too much. Overall amazing place! Well done guys!

（由 Google 翻译）地理位置绝佳！就在市中心的历史中心，附近有很多咖啡馆、商店和餐厅。房间完美干净，工作人员非常乐于助人。早餐可送至您的房间，无论您需要什么。强烈推荐。 （原文） Great location!!! Right in the middle of the historic center of the city with many cafes, shops and restaurants right next door. The rooms were perfect and very clean and the staff extremely helpful. Breakfast is served to your room with whatever you ask for. Highly recommended.

（由 Google 翻译）位置和房间都棒极了！喜欢那些奇特的风格和艺术品。 唯一不足的是早餐有很多不足之处。选择非常少，无论什么食物都是室温的，而且不经常补充。 （原文） Location and rooms- spectacular! Loved the quirky styling and artwork. Only let down was Breakfast left a lot to be desired. VERY Minimal selection, all food at room temperature regardless of the type of food and not refilled frequently.

（由 Google 翻译）翁贝托画廊艺术度假酒店 (Art Resort Galleria Umberto Hotel) 位于那不勒斯历史中心，地处翁贝托画廊 (Umberto Gallery) 楼下，地理位置优越。然而，由于画廊是一座历史古迹，建筑本身也较为老旧，通往酒店的电梯也早已过时。我们到达时，电梯已经坏了。我们根本无法将沉重的行李搬到四楼，也就是酒店所在的楼层。工作人员拒绝帮我们搬运行李，也没有提供任何解决方案。 早餐室也在装修，所以我们不得不在楼下的咖啡馆享用午餐。那里没有自助餐，只有四种糕点、一杯咖啡和一杯果汁可供选择。我们连第二份都点不到。 总之，如果可以的话，请选择其他服务达到四星级标准的酒店。 （原文） L’hôtel Art Resort Galleria Umberto est certes bien situé à Naples, dans le centre historique sous la galerie Umberto. Seulement, puisque la galerie est un monument historique, le bâtiment est vieux et l’ascenseur pour accéder à l’hôtel est d’époque. Nous sommes arrivés lorsqu’il était en panne. Impossible de porter nos bagages très lourds au 4eme étage qui correspond à celui de l’hôtel. Le personnel n’a pas voulu nous aider à les porter. Pas de solution de leur part. La salle de petit déjeuner est également en « travaux » il nous faut donc déjeuner dans le café qui se situe en bas. Pas de buffet, seulement le choix entre 4 viennoiseries, un café et un jus de fruit. Impossibilité de se resservir. Bref, si vous le pouvez, choisissez un autre hôtel dont le service sera à la hauteur des 4 étoiles.

（由 Google 翻译）房间： 我们住在靠近通往酒吧和早餐区的门的房间。偶尔能听到开门和关门的声音，但声音不太大。床对我们来说有点硬，但房间每天都干净得无可挑剔，而且总是闻起来新鲜。 服务： 入住和退房都很顺利，早餐服务也很出色。服务员记得我们平时喝的饮料，每天早上，我们的咖啡就已经按照我们喜欢的方式在等着我们了。 位置： 位置非常完美——酒店就位于那不勒斯梅尔杰利纳地铁/火车站，可以轻松到达城市的任何地方。此外，距离药店、超市和糕点店仅几步之遥。 结论：强烈推荐这家酒店！它非常干净，闻起来很香，提供美味的早餐和优越的地理位置。 （原文） Room: We stayed in a room near the door leading to the bar and breakfast area. Occasionally, we could hear the door opening and closing, but it wasn’t too loud. The bed was a bit stiff for our taste, but the room was impeccably clean every day and always smelled fresh. Service: Check-in and check-out were seamless, and the service at breakfast was outstanding. The waiter remembered our usual drinks, and every morning, our coffee was already waiting for us just the way we liked it. Location: The location is perfect—the hotel is right at the Napoli Mergellina metro/train station, making it easy to reach any part of the city. Plus, there’s a pharmacy, supermarket, and pastry shop just steps away. Conclusion: We highly recommend this hotel! It’s very clean, smells great, and offers excellent breakfast and a fantastic location.

（由 Google 翻译）这家酒店井然有序，交通便利，靠近梅尔杰利纳地铁站和火车站，方便搭乘公共交通出行，尤其适合抵达那不勒斯的旅客。房间维护良好，干净整洁，布局合理，配备USB接口。早餐美味可口，食材新鲜，餐厅宽敞明亮，维护良好。除了糕点，还有各种腌制肉类、奶酪和鸡蛋。酒店员工热情友好，乐于助人，深谙如何呵护宾客。客房清洁服务周到细致，每日提供。浴室宽敞，还设有迷你吧。方便行动不便人士入住。酒店附近有多家商店，包括一家营业至晚上10点的超市、披萨店和餐厅。酒店门前设有出租车站和公交车站。地理位置优越。这家酒店井然有序，维护良好，我一定会推荐给亲朋好友。强烈推荐。 （原文） Un hotel molto ben cursore ed organizzato, situato alla fermata della metropolitana e treno Mergellina, diviene agevole per spostarsi con il mezzo pubblico, ma soprattutto per chi arriva a Napoli. Stanze molto curate, pulite e ben orgsnizzate con preese usb. Ottima colazione con prodotti freschi e sala ampia e ben curata. Oltre ai dolci, anche vari salumi, formaggi e uova. Personale molto gentile e disponibile, che sa coccolare il cliente. Servizio di pulizia molto attento, curato e giornaliero. Ampio bagno, presente anche frigo bar. Accessibile anche per chi ha limitata mobilità. In zona sono presenti diverse attività commerciali, tra cui un supermercato aperto fino alle 22.00, pizzerie e ristoranti. Davanti all'hotel stazione di fermata dei taxi e fermata del bus. Ottima posizione strategica. Un hotel molto ben organizzato e curato, che di certo consiglierò ad amici e parenti. Consigliatissimo.

（由 Google 翻译）非常负面的经历 我们住在那不勒斯的 Metro 900 酒店，不幸的是我们的经历非常令人失望。我们订了四间房，只有一间还算可以接受，另外三间都位于较低楼层，几乎是在地下，条件绝对不够好，从入口处就可以闻到一股浓烈的霉味和污水味。 打开窗户，情况变得更糟：它俯瞰着完全长满霉菌的墙壁，这使得环境更加不健康。 我们立即向南美接待员米格尔和酒店经理报告了这个问题，并指出，由于有记录的健康原因（有医学证明的过敏性哮喘，特别是霉菌过敏），我们无法在这种情况下住宿。我们的需求没有得到倾听：经理强调，如果我们不满意，我们将不得不寻找另一个住宿并离开酒店。 此外，房间的隔音效果很差，隔壁房间的谈话声都能听得一清二楚，根本无法休息。 由于浴室散发出强烈的恶臭，甚至无法使用淋浴。电梯里也充满了霉味，有明显的老化迹象。 环境条件严重不足，管理粗心，对顾客完全不关心。太糟糕了，不推荐。 体面的早餐和友好的侍应生。 （原文） Esperienza molto negativa Abbiamo soggiornato presso l’Hotel Metro 900 a Napoli e purtroppo la nostra esperienza è stata estremamente deludente. Avevamo prenotato quattro camere: soltanto una è risultata accettabile, mentre le altre tre erano situate nei piani inferiori, praticamente sottoterra, e presentavano condizioni assolutamente inadeguate, con una forte puzza di muffa e fogna percepibile già all’ingresso. Aprendo la finestra, la situazione peggiorava ulteriormente: si affacciava su un muro completamente ricoperto di muffa, che contribuiva a rendere l’ambiente ancora più malsano. Abbiamo immediatamente segnalato il problema al receptionist sudamericano, Miguel, e al direttore dell’hotel, specificando che, per motivi di salute documentati (asma allergico con certificazione medica, nello specifico allergia alle muffe), non potevamo soggiornare in quelle condizioni. Le nostre esigenze non sono state ascoltate: il direttore ha sottolineato che, se non eravamo soddisfatti, avremmo dovuto trovare noi un’altra sistemazione, lasciando l’hotel. Inoltre, l’insonorizzazione delle camere era pessima: si riusciva a sentire distintamente ogni conversazione proveniente dalle stanze adiacenti, rendendo impossibile il riposo. A causa della forte puzza proveniente dai bagni, non è stato possibile nemmeno utilizzare la doccia. Anche l’ascensore era impregnato di odore di muffa e mostrava segni evidenti di degrado. Struttura in condizioni ambientali gravemente insufficienti, gestione poco attenta e assoluta mancanza di cura verso i clienti. Pessimo, sconsigliato. Colazione discreta e personale di sala cordiale.

（由 Google 翻译）真是令人失望；这家酒店实际上只是位于车站右侧的一组房间，而车站目前仍在运营。入住体验非常糟糕；前台在二楼，需要爬楼梯才能到达一个狭小的空间。房间其实还不错，但我的期望值更高。此外，酒店位置也不太好，步行到市中心需要30分钟。 （原文） Una vera delusione, l'albergo in realtà è un insieme di camere ricavate nel lato destro della stazione che è ancora funzionante. L'impatto è stato terribile, la reception è al secondo piano e bisogna salire le scale prima di arrivare in uno spazio angusto. Le camere non sono male davvero mi aspettavo molto molto di più. Oltretutto la zona non è il massimo ed è lontana 30 minuti a piedi dal centro.

（由 Google 翻译）如果没有铁路罢工且地铁关闭的话，位置很棒。我们同时做了这两件事 尽管有火车站，但房间非常干净和安静。不幸的是，酒店的网站不太好。无法提早入住，房间内没有水壶。早餐时只能喝咖啡。提早离开酒店时绝对不可能喝咖啡。在一个以咖啡为生活基础的国家，接待处没有简单的咖啡机 总体而言，印象好坏参半 房间里无法煮咖啡真是太糟糕了。 纯粹 位置不错。 但如果我们知道一切，我们就会做出不同的选择。 （原文） Świetna lokalizacja jeżeli akurat nie ma strajku kolei i zamkniętego metra. My zaliczyliśmy oba naraz Pokoje bardzo czyste i ciche mimo obecności stacji kolejowej. Niestety że strony hotelu słabo. Nie ma możliwości wczesnego check in, nie ma czajnika w pokoju. Możliwość wypicia kawy dopiero na śniadaniu. Absolutny brak możliwości wypicia kawy przy wczesnym wyjeździe z hotelu. W kraju gdzie kawa jest podstawą bytu brak najprostrzego ekspresu przy recepcji Ogólnie wrażenia mieszane Brak możliwości zrobienia kawy w pokoju okropny. Czysto Fajna lokalizacja. Ale gdybyśmy wszystko wiedzieli to inny wybór.

（由 Google 翻译）很棒的酒店，靠近地铁站。干净的房间布置高雅。早餐丰富，从甜到咸，都很美味。我强烈推荐它。 （原文） Hotel favoloso accanto alla metro. Le camere pulite arredate con gusto. La colazione ricca dal dolce al salato buonissima. Lo consiglio vivamente.

（由 Google 翻译）我入住这家酒店才几个小时，就忍不住要立刻写下这篇好评。 这家酒店是全新的，而且超级——我是说真的超级——干净！所有东西都是全新的，而且维护得一丝不苟。 床单一尘不染，干净清爽。这家酒店的清洁程度真是令人惊叹。 地理位置绝佳。离美味的 50 Kaló 比萨店很近。紧邻梅尔杰利纳海滨大道，步行 20 分钟即可到达普雷比席特广场。 强烈推荐。 我再说一遍，我还住在这里，就已经迫不及待地要写这篇好评了。 一流！！！ （原文） Da pochissime ore albergo in questo Hotel e non sono riuscito a trattenermi nello scrivere immediatamente la mia recensione positivissima. L hotel è nuovissimo, super e dico super PULITO. Tutto nuovissimo e super curato nel dettaglio. Le lenzuola pulitissime, linde e pinte. La pulizia di questo hotel è davvero notevole. Ottima posizione. Vicinissimo alla buonissima pizzeria 50 Kaló. Attaccato al lungomare Mergellina, si raggiunge a piedi in 20’ Piazza Plebiscito. Super consigliato. Ribadisco ancora sto alloggiando e già scrivo recensione positiva. TOP!!!

（由 Google 翻译）我强烈推荐这家酒店。房间宽敞明亮，一尘不染，家具陈设雅致而雅致。一切都井井有条，工作人员注重细节，满足客人的需求。我们提供精致多样的早餐，满足各种口味。工作人员素质高，彬彬有礼。当之无愧的五星好评！我们度过了美好的时光，非常感谢❤️你们的热情款待。 （原文） Consiglio vivamente questo albergo. Camere spaziose, pulitissime,arredate con gusto e raffinatezza. Nulla è lasciato al caso, staff attento ai particolari e alle esigenze dei clienti. Colazione raffinata e varia per soddisfare i gusti.Personale qualificato ed educato.5 stelle super meritate !!! Siamo stati benissimo e grazie di cuore ❤️ per l'ospitalità.

（由 Google 翻译）Booking.com 没有发布我们的点评。我们的房间很简陋，很吵，浴室门锁不上，淋浴也很糟糕，前台和早餐室很奢华（如果你喜欢金色的东西的话），酒店装饰着各种破烂和塑料绿植。床硬得像石头。他们告诉我们这是一家五星级酒店，当我们问为什么前台晚上 9 点就关门时，他们说其实是四星级酒店。价格太高了，应该是两星级的。 （原文） Booking.com didn’t publish our review. Our room was basic, noisy, bathroom door didn’t lock or shut, shower a joke, the reception and breakfast room are opulent (if you like gold stuff) and the hotel is decorated with tat and plastic greenery. Beds rock hard. They told us it was a 5 star hotel, and when we queried why reception closed at 9 pm they said well actually it’s a 4 star. Extremely overpriced and It should be 2 star,

（由 Google 翻译）地理位置绝对是这家小酒店的优势。 从这里步行即可轻松抵达市区各大景点。 工作人员彬彬有礼，乐于助人。 总体而言，性价比非常令人满意。 （原文） La posizione sicuramente è il punto di forza di questo piccolo Hotel. Da qui è facilissimo raggiungere le principali attrazioni della città tranquillamente a piedi. Il personale è molto cortese e disponibile. Nel complesso rapporto qualità prezzo più che soddisfacente.

（由 Google 翻译）我们对在那不勒斯米亚酒店的住宿体验非常失望。 我们预订了每晚468欧元的房间，期待着一定的品质。可惜的是，我们入住的房间噪音很大，吵得根本无法休息。窗户完全没有隔音效果，在这个价位里简直无法接受。 入住后仅两小时我们就离开了房间，因为房间环境实在不适合居住。 （原文） Very disappointed with our stay at NapoliMia. We booked a room for €468 per night, expecting a certain level of quality. Unfortunately, the room we were given was extremely noisy — so much so that it was impossible to rest. The windows provided no sound insulation whatsoever, which is unacceptable for this price range. We left the room just two hours after checking in, as the conditions were simply unlivable.

（由 Google 翻译）令人惊喜！地理位置优越，干净整洁，性价比超高。员工非常友好热情，服务周到。早餐美味可口，早餐室也很漂亮。强烈推荐！ （原文） Sorprende en positivo. Excelente ubicación, limpieza y calidad precio fantástico. Muy amables y detallistas. Desayuno bueno y la sala del desayuno preciosa. Hotel recomendable 100 por 100

（由 Google 翻译）一家非常迷人的酒店 热情友好的员工 宽敞的房间、大浴室和舒适的床铺 丰盛的早餐 地理位置优越，靠近历史中心和港口 附近餐厅众多 酒店门口就是地铁站 （原文） Tres bel hotel de charme Personnel accueillant et serviable Chambre spacieuse, grande salle de bain et literie confortable Bon petit dejeuner Localisation idéale proche centre historique et port Nombreux restaurants a proximité Metro en bas de l hotel

（由 Google 翻译）还能说什么呢……强烈推荐！ 这家酒店位于托莱多大街，距离地铁站仅几步之遥，环境优美。房间宽敞干净。员工非常友好热情，随时准备提供帮助。 （原文） Cosa dire... CONSIGLIATISSIMO! Graziosissimo hotel su via Toledo a pochi metri dalla metropolitana, camere spaziose e pulite, personale gentilissimo sempre disponibile per ogni necessità

（由 Google 翻译）我们在那不勒斯旅行期间入住了Rinuccini Relais酒店，非常满意。酒店地理位置无与伦比：位于市中心，地铁站近在咫尺，方便前往城中各处。 这座18世纪的建筑拥有独特的魅力，是一座经过完美修复的历史建筑。房间宽敞舒适，陈设高雅，在优雅与实用之间达到了完美的平衡。 酒店员工始终热情友好，乐于助人，尤其是Lorenza，她热情地接待了我们，让我们的住宿更加愉快，并针对我们的任何需求提供实用建议。 此外，早餐种类丰富，品质上乘。 从我们的房间，我们可以欣赏到但丁广场和毗邻建筑的壮丽景色，这无疑是额外的惊喜，让这次体验更加难忘。 这里是家庭旅行、情侣入住、商务旅行或与朋友度假的理想之选。毫无疑问，我们很乐意再次入住这家酒店，并强烈推荐这家酒店。 （原文） Abbiamo soggiornato a Rinuccini Relais durante la nostra visita a Napoli e non avremmo potuto essere più soddisfatti. La posizione è semplicemente imbattibile: nel pieno centro, con una fermata della metro a due passi, che ci ha reso facilissimo spostarci in città. Il palazzo settecentesco ha un fascino particolare, trattandosi di una struttura storica perfettamente ristrutturata. Le camere sono spaziose, molto confortevoli e arredate con gusto, un perfetto equilibrio tra eleganza e funzionalità Il personale è stato molto cordiale e disponibile in ogni momento, soprattutto Lorenza chi ci ha accolto con grande entusiasmo rendendo il soggiorno ancora più piacevole, dandoci dei consigli utili per qualsiasi bisogno. Inoltre, la colazione completa, varia e di qualità. Dalla nostra camera abbiamo potuto godere di una vista spettacolare sulla piazza Dante e un bel palazzo accanto, un vero valore aggiunto che ha reso l’esperienza ancora più memorabile. È un luogo ideale sia per viaggi in famiglia, soggiorni di coppia, viaggi di lavoro o vacanze con amici. Senza dubbio, un hotel dove torneremo volentieri e che consigliamo ad occhi chiusi.

（由 Google 翻译）真是个绝佳的酒店！这是我们在意大利南部的一站，很高兴在那不勒斯选择了这家精品酒店。酒店地理位置优越，步行即可到达许多景点、一流的餐厅和公共交通站点。我们的房间非常干净整洁，设施齐全，我们很喜欢阳台，可以俯瞰但丁广场。我们非常满意酒店的安全通道和电梯，方便我们轻松搬出和搬入行李。房间出现小问题时，工作人员很快就回复并解决了问题。我们可以通过 WhatsApp 轻松联系到他们，非常方便。特别要感谢 Lorenza，她是一位“超级员工”！她给了我们很棒的建议，在办理入住时清晰地解释了所有事情，甚至下班后还等着我们，确保我们预订了去机场的出租车（价格合理）。她和其他工作人员的热情欢迎让我们的住宿体验非常愉快。我们热爱那不勒斯，希望以后有机会再来。 （原文） What a gem of a hotel! This was one of our stops in Southern Italy, and I'm so glad we chose this boutique hotel while in Naples. The central location was perfect—it was walkable to many sights, great restaurants, and public transportation.Our room was very clean and well-appointed, and we loved having a balcony overlooking Piazza Dante. We appreciated the secure access and the elevator, which made getting our luggage in and out easy. When we had a small issue in our room, the staff was quick to respond and fix it. They were easily reachable via WhatsApp, which was very convenient. A special shout-out to Lorenza, the "staff extraordinaire"! She gave us excellent recommendations, explained everything clearly at check-in, and even waited for us after her shift to make sure our taxi to the airport was booked (with the proper rate fare). Her warm welcome, along with the rest of the staff, made our stay truly enjoyable. We loved Naples and hope to be back someday.

（由 Google 翻译）Rinuccini Relais酒店位于那不勒斯市中心但丁广场一栋18世纪建筑的三楼。客房可通过投币式电梯抵达（硬币由工作人员提供）。酒店还提供礼宾服务。地铁几乎就在酒店地下，但步行一小段路即可到达城中的任何地方。酒店维护得一丝不苟，格调高雅：前台陈列着一个小型古董耶稣诞生场景，以及许多设计师作品。客房宽敞漂亮；我们的房间甚至还配备了小厨房，可以俯瞰但丁广场。酒店客房数量有限，营造出温馨宁静的氛围。走几段楼梯即可到达一间小型早餐室，服务人员非常友善，提供优质的食品，最重要的是，这里没有排队或拥挤。特别感谢Lorenza，她热情地接待了我们，即使在工作时间之外也提供了帮助。强烈推荐这家酒店。 （原文） Il Rinuccini Relais è collocato al terzo piano di un palazzo del settecento in Piazza Dante, nel pieno centro di Napoli. Alle stanze si accede tramite un ascensore dotato di gettoniera (le monete sono fornite dal personale). Il palazzo è dotato anche di servizio di portierato. La metro è praticamente sotto l'hotel, ma con una breve passeggiata è possibile raggiungere qualsiasi punto della città. La struttura è curatissima ed elegante: presso la reception è esposto un piccolo presepe antico ed è possibile ammirare molti oggetti di design. Le camere sono bellissime e spaziose, la nostra era dotata anche di una piccola cucina ed affaccio su Piazza Dante. La presenza di sole sei o sette stanze rende l'ambiente familiare e tranquillo; tramite una breve rampa di scale si raggiunge una piccola sala per la colazione, servita da una gentilissima ragazza, con prodotti di qualità e soprattutto senza file e affollamento. Un grazie particolare va a Lorenza, che ci ha accolto con calore e supportato anche al di fuori dell'orario di lavoro. Una struttura assolutamente consigliata.

（由 Google 翻译）酒店位于但丁广场正中央一栋古老贵族宅邸的走廊里，坐拥广场和沃梅罗河的壮丽景色。七间客房宽敞舒适，装修精美，空调运行良好。酒店由两位非常友善的年轻人管理，他们提前确保一切顺利进行（例如机场接机）。广场当然会比较吵闹，但三层玻璃窗的隔音效果很好。不过，如果有大型音乐活动，最好预订面向庭院的房间。我们在这里住了三个晚上，感觉非常舒适，以后有机会还会再来。 （原文） Das Hotel besteht aus einem Gang in einem alten Patrizier-Haus direkt an der zentralen Piazza Dante mit einem phantastischen Ausblick auf den Platz und den Vomero. Die sieben Zimmer sind groß und sehr ansprechend eingerichtet, die Klimaanlage funktioniert sehr gut. Gemanagt wird das Hotel von zwei ausgesprochen netten jungen Menschen, die schon im Vorfeld dafür sorgten, dass alles glatt lief (z.B. Abholung am Flughafen). Natürlich ist der Platz laut, aber die Dreifachverglasung der Fenster sorgt für gute Schalldämpfung. Wenn es musikalische Großveranstaltungen gibt, bucht man dennoch besser zum Hof hin. Wir haben uns drei Nächte lang ausgesprochen wohl gefühlt und würden jederzeit wieder dort wohnen.

（由 Google 翻译）我们刚在酒店住了一晚就离开了。真希望我们能住得更​​久一些，但下次再来那不勒斯，我一定会毫不犹豫地住在这里。酒店地理位置绝佳，步行即可到达任何地方。工作人员非常友好热情，入住前的沟通也非常顺畅。房间干净宽敞。为了自己好，订了一间可以俯瞰但丁广场的房间。我们也很喜欢这家酒店的魅力。虽然交通有点不便，但这正是乐趣所在。免费早餐非常棒，我非常感谢工作人员去当地面包店帮我买了无麸质糕点，搭配我的卡布奇诺。他们真的付出了超出预期的努力。我迫不及待地想再次入住这家迷人的酒店，在那不勒斯多待一段时间。 （原文） We just left the hotel after a one night stay. I wish our stay could have been longer but I would not hesitate to stay here when we return to Naples. The location is perfect and walkable to anything. The staff is extremely friendly and hospitable, and communication leading up to our stay was outstanding. The room was immaculate and spacious. Do yourself a favor and get a room overlooking piazza Dante. We also loved the charm of the hotel. It can be a little difficult to figure out how to get to but that was part of the fun. The free breakfast was so good and I can’t thank the staff enough for going to the local bakery to pick me up gluten free pastries for breakfast to go along with my capuchino. They really went above and beyond. I can’t wait to return and spend more time in this charming hotel and in Naples.

（由 Google 翻译）三天前我在这家酒店有过一次非常棒的体验。 酒店本身条件不错，但我尤其要感谢酒店员工洛伦扎的热情帮助。 我刚到那不勒斯时遇到了一些麻烦，尽管当时已经是下班时间，洛伦扎还是陪我去了警察局，帮我处理了事情。 多亏了她，我对那不勒斯的第一印象——非常糟糕——才得以大大改善。 谢谢你，洛伦扎！ （原文） I had an amazing experience at this hotel three days ago. The hotel was in good condition, but I am very grateful for the kindness of the staff member,Lorenza I had a difficult time right after arriving in Naples,but she accompanied me to the police station and helped me deal with it even though it was after work hours. Thanks to her, my very bad first impression of Naples was greatly improved Thank you!Lorenza

（由 Google 翻译）一家非常干净、现代化的酒店。服务一流，房间景观一流。阳台可以俯瞰广场，美不胜收。地理位置绝佳，5/5。每次来那不勒斯，我都会再次入住。 （原文） Un hotel muy limpio y moderno. La atención muy buena y la vista de la habitación top, balcón que da a la plaza así que increíble. La ubicación 5/5. Volveré cada vez que regrese a Nápoles

（由 Google 翻译）伟大的！房间真的很干净，清洁工工作非常努力，她基本上看到了一切。酒店的服务很棒，但是你应该会说英语。位于一切中心的中心，房间非常安静。任何时间。 （原文） Great! Wirklich richtig saubere Zimmer, sehr bemühte Reinigungskraft, sie sieht quasi alles. Der Service im Hotel ist super, man sollte jedoch Englisch beherrschen. Sehr zentral in mitten von allem, in den Zimmern ist es sehr leise. Jederzeit wieder.

（由 Google 翻译）乘船游览后，我们在这家酒店住了三个晚上。酒店地理位置优越，工作人员热情友好，乐于助人。 房间设计现代，配有空调，尽管地处市中心，但非常安静。 强烈推荐入住。 （原文） Im Anschluss an eine Kreuzfahrt haben wir drei Nächte in diesem Hotel verbracht. Das Hotel liegt sehr zentral. Die Mitarbeiter waren sehr freundlich und hilfsbereit. Die Zimmer sind modern, klimatisiert und trotz der innerstädtischen Lage sehr ruhig. Ich kann einen Aufenthalt sehr empfehlen.

（由 Google 翻译）我们第一次入住这家酒店。 干净、宽敞、安静的房间以及公共区域。 早餐包含半小时时段，让客人有机会在完美的宁静中享受所有空间。 斯特凡诺关于在美丽的那不勒斯参观和活动的建议非常有价值且值得欢迎。 由于斯特凡诺的友善和热情好客，我们感到宾至如归。 在我们下次访问那不勒斯时，我们一定会回来。 强烈推荐！ （原文） Abbiamo alloggiato in questa struttura per la prima volta. Camera pulita, spaziosa, silenziosa così come gli spazi comuni. Inclusa la colazione con slot di mezz’ora per dare la possibilità agli ospiti di avere tutto lo spazio in perfetta tranquillità. Preziosi e graditi i consigli di Stefano per cosa visitare e muoversi nella splendida Napoli. Ci siamo sentite a casa grazie alla gentilezza ed ospitalità di Stefano. Alla prossima visita a Napoli ci torneremo sicuramente. Consigliatissimo!

（由 Google 翻译）可爱的精品酒店在新的管理下被毁了。浴室里有难闻的气味，早餐是塑料奶酪。在我们的最后一天，停电了，我们被告知要保持大门敞开。我们无法带着行李下楼梯来赢得黑暗。当我们挣扎时，工作人员低着头走过。被锁在建筑物内非常不安全，他大喊大叫后说也许钥匙可以出去。 （原文） Lovely boutique hotel ruined under new management. Foul smell from the bathrooms, plastic cheese for breakfast. On our last day the electricity was cut and we were told to keep our doors open. No help getting down the stairs win darkness with our luggage. The staff walked past with head down while we struggled. Incredibly unsafe being locked inside the building, upon shouting he said maybe the keys will work to get out.

（由 Google 翻译）一家很棒的精品酒店。房间非常现代。地理位置优越，靠近餐厅和商店。 （原文） A great boutique style hotel. The rooms are very modern. Location is excellent close to restaurants & shops.

（由 Google 翻译）我们在家庭房住了四个晚上。 房间很宽敞，阁楼对我们女孩来说真的很方便。 位置很棒，距离历史中心的一切都很近。 斯特凡诺是一位优秀的经理，友善且乐于助人。 我们真的很享受这次住宿并希望能再次回来！ （原文） We stayed in the family room for four nights. The room is spacious and the loft for our girls really convenient. Location is great, it is very close to everything in the historic centre. Stefano is an excellent manager, friendly and willing to help . We really enjoyed our stay and hope to be back again!

（由 Google 翻译）酒店地理位置优越，离地铁站很近，离市中心也只有几步之遥，就在托莱多大街上！员工热情友好，房间虽然位于历史建筑内，但非常漂亮且现代化。早餐很棒，但我唯一不满的是毛巾虽然干净，但有些上面有污渍甚至破洞。 （原文） Hotel situato in un punto strategico…molto vicino alla metro e ad un passo dal centro,precisamente via Toledo!! Personale servizievole e disponibile camere molto carine e moderne nonostante si trovi dentro un palazzo storico.Colazione ottima, unica pecca a mio avviso asciugamani pulite si ma con residui di macchie o addirittura bucate.

（由 Google 翻译）我们在那不勒斯 Casa d’Anna 的经历 我们住在那不勒斯的Casa d’Anna，这是一家概念很有趣的精品酒店，但根据我们的经验，它的价格并没有达到预期。淡季我们每晚支付了 266 欧元，所以我们期望更好的服务和设施。 1. 设施及舒适度 • 该建筑历史悠久，很有魅力，但有些区域需要更多维护。 •我们房间的浴室有一些细节需要改进： • 马桶有轻微损坏。 • 有一个浴帘，而不是屏风或浴缸，可以更新以提高舒适度和卫生水平。浴帘不卫生。 • 某些接缝和墙壁受潮。 • 隔音效果很差，可以听到其他房间的噪音。 2. 可达性和进入 • 要到达接待处，您必须爬三层楼梯，如果您携带沉重的行李，请记住这一点。 • 通往大楼的通道给人一种被忽视的感觉，其中有枯萎的植物等细节。 • 入口处有轻微的烟草味。 3、服务与关注 • 工作人员很友好，但总的来说，我们缺乏更亲密和更个性化的待遇。 • 退房前，有人敲门确认付款，这是我们在其他酒店没有经历过的。 • 早餐有待改进： • 当我们9点30分到达时，已经没有多少选择了。 • 他们为我们提供了烤面包、咖啡、一些水果和糖果，但我们希望有更多种类。 4、空调 • 整个酒店的供暖系统温度很高，而且由于是集中式系统，因此无法在房间内进行调节。 • 晚上我们很热，早餐时一些客人打开了窗户。 5. 最终打印 • 退房时，他们首先询问我们付款情况，然后再询问我们的住宿情况，我们认为这是一个可以改进的细节。 • 我们还无意中听到有人询问我们如何付款，这给我们留下的印象是，优先考虑的是财务方面而不是宾客体验。 • 在一座历史悠久的宫殿内的精品酒店中，我们希望获得有关该地方的更多信息并感受到更温暖和个性化的待遇。 Casa d’Anna 的环境极具潜力，但我们相信它可以在对细节的关注和宾客服务方面得到改进。对于我们在淡季支付的价格来说，这次体验没有达到我们的预期。 （原文） Nuestra experiencia en Casa d’Anna, Nápoles Nos alojamos en Casa d’Anna, Nápoles, un hotel boutique con un concepto interesante, pero que en nuestra experiencia no cumplió con las expectativas en relación con su precio. Pagamos 266 € por noche en temporada baja, por lo que esperábamos un servicio y unas instalaciones más cuidadas. 1. Instalaciones y comodidad • El edificio es histórico y tiene mucho encanto, pero algunas zonas necesitan más mantenimiento. • El baño de nuestra habitación tenía detalles mejorables: • Inodoro con un pequeño desperfecto. • Habia una cortina de ducha en lugar de mampara o bañera, lo que podría actualizarse para mayor comodidad e higiene. Las cortinas de ducha son antihigienicas. • Humedad en algunas juntas y paredes. • Insonorización escasa, por lo que se escuchaban ruidos de otras habitaciones. 2. Accesibilidad y entrada • Para llegar a la recepción es necesario subir tres pisos por las escaleras, algo a tener en cuenta si se lleva equipaje pesado. • El acceso al edificio da una sensación algo descuidada, con detalles como plantas marchitas. • Ligero olor a tabaco en la entrada. 3. Servicio y atención • El personal fue amable, pero en general nos faltó un trato más cercano y personalizado. • Antes del check-out, nos llamaron a la puerta de la habitación para confirmar el pago, algo que no habíamos experimentado en otros hoteles. • El desayuno podría mejorar: • Cuando llegamos a las 9:30, quedaban pocas opciones. • Nos ofrecieron tostadas, café, algo de fruta y dulces, pero esperábamos más variedad. 4. Climatización • La calefacción estaba alta en todo el hotel y, al ser un sistema centralizado, no se podía ajustar en la habitación. • Durante la noche pasamos bastante calor, y en el desayuno algunos huéspedes abrieron las ventanas. 5. Impresión final • Al hacer el check-out, nos preguntaron primero por el pago antes de preguntarnos por nuestra estancia, lo que nos pareció un detalle mejorable. • También escuchamos una conversación en la que se preguntaba sobre cómo habíamos pagado, lo que nos dejó la impresión de que la prioridad estaba en el aspecto económico más que en la experiencia del huésped. • En un hotel boutique dentro de un palacio histórico, nos hubiera gustado recibir más información sobre el lugar y sentir un trato más cálido y personalizado. Casa d’Anna tiene un entorno con mucho potencial, pero creemos que podría mejorar en atención al detalle y servicio al huésped. Para el precio que pagamos en temporada baja, la experiencia no cumplió nuestras expectativas.

（由 Google 翻译）一家绝对漂亮的酒店。Alessandra 和她的团队在装饰方面做得非常出色，氛围也堪称完美。早餐很美味，醒来后吃起来很舒服，而且地理位置优越，方便探索那不勒斯。满分 10 分！ （原文） An absolutely beautiful hotel. Alessandra and her team have done such a great job with the decor and the vibes are just perfect. The breakfast was so nice to wake up to, and the location is perfect for exploring Napoli. 10 out of 10!

（由 Google 翻译）萨尼塔区中心的一颗小宝石！ 在卡萨德安娜酒店度过了完美的住宿体验。 住在这里真是太高兴了，露台上的早餐非常丰盛，房间超舒适，装修精致，一切都不同。我们在参观那不勒斯后晚上发现了沙龙的美丽。 非常微笑和非常细心的工作人员。 我强烈推荐 Casa d'Anna，我知道我会回来的！ （原文） Un petit joyau au coeur du quartier de Sanita ! Un séjour parfait à la Casa D'Anna. Quel bonheur de séjourner ici, le petit déjeuner très copieux sur la terrasse, les chambres ultra confortables à la décoration raffinée, toutes différentes. La beauté du salon qu'on retrouvait le soir après les visites dans Naples. Staff très souriant et très attentionné. Je recommande vivement la Casa d'Anna et je sais que j'y reviendrais !

（由 Google 翻译）Casa D'Anna ai Cristallini 是那不勒斯最古老的中心的一个美妙的地方。 当您抵达时，亚历山德拉将优雅而热情地欢迎您。 露台上以古典音乐为背景，供应包含所有最新鲜食材的早餐。我最喜欢的。 对于我的短暂停留，我不能要求更多。 我希望在我访问的每个城市都有一家 Casa D'Anna ai Cristallini。 （原文） Casa D'Anna ai Cristallini è un luogo meraviglioso nel centro piu' antico di Napoli. Quando arrivi vieni accolto con eleganza ed affetto da Alessandra. La colazione con tutte offerte freschissime è servita sulla terrazza con sottofondo di musica classica. La mia preferita. Non avrei potuto chiedere di piu per il mio breve soggiorno. Vorrei una Casa D'Anna ai Cristallini in ogni città che visito.

（由 Google 翻译）位于那不勒斯繁华的萨尼塔街区，这颗隐藏的小巧宝石真可爱。唯一的缺点是离市中心有点远，不过离博物馆和地铁站都很近，所以不算太糟，只是别指望“身处闹市”。房东非常友善热情，服务也非常个性化。真希望我们能有更多时间好好享受这里，并参观一下旁边的遗址！房子很漂亮，就是WiFi需要大幅改进，网速几乎总是慢得用不上，但说实话，对于一个如此美丽的地方来说，这只是个小问题。 （原文） Cute small hidden gem in very busy Sanità neighborhood of Naples. Only downside of this location is a bit of a walk into the city centre, but it is close to the museum and a metro stop, so not terrible, just don’t expect to be “in the thick of it”. Owner is so kind and helpful, very personalized service. Wish we’d had more time to truly enjoy the place and visit the ruins next door! Beautiful home, WiFi needs significant improvement, was almost always too slow to be usable, but honestly a very tiny quibble for an otherwise beautiful place.

（由 Google 翻译）萨尼塔区一处优雅精致的绿洲。干净整洁，每个细节都经过精心打理，工作人员热情周到，乐于助人。 （原文） Un’oasi di eleganza e raffinatezza nel Rione Sanità. Pulizia impeccabile, ogni dettaglio è curato con attenzione ed il personale è estremamente accogliente e disponibile.

（由 Google 翻译）这家美丽的民宿为富有创意的人们提供放松身心的场所，让他们沉浸在精心策划的艺术作品中。每个房间都舒适宜人，各具特色。房间里摆放着精心挑选的物品和艺术品，它们充满个性，体现了意大利的精髓和热情好客。（我们甚至还特意买了一些！） A​​lessandra 是一位热情友好的房东，致力于确保每位客人的入住体验都独一无二。这里充满活力，更像是真正的那不勒斯，但对于那些需要在门口几步之遥就能买到奢侈品的游客来说，可能需要花费一些时间。 迫不及待地想再次入住，并期待看到这个特别空间里的艺术品随着时间的推移如何变化。 （原文） A beautiful bed and breakfast for creative minds to relax among beautifully curated art. Every room is comfortable and has its own personality. Throughout are hand picked objects and artworks that feel personal and reflect the best of italy and its hospitality. (We even asked to buy some!) Alessandra is a lovely host, committed to making sure everyone’s stay is special. The area is vibrant and feels more like the real Napoli, but may be a bit of effort for travelers that need luxury shopping a few steps from their door. Can’t wait to stay again and look forward to seeing how the art throughout this special space changes over time.

我们是提前预定的票，现场也可以直接买票，里面空间很小大概10分钟就能看完，但是蒙面基督、谦逊、幻灭等等雕像都令人啧啧称奇，非常值得一来！唯一可惜的是不允许拍照。

地点不太好找，必须要用谷歌，最好提前预订并按时到门口排队，人很多但是非常值得参观，可以说是大理石的杰作

里面的作品和雕塑真的都让人感觉惊艳。很小的教堂但是进去参观过肯定大受震撼！

很小的一个小堂，但是里面的雕塑作品确实很漂亮，里面不允许拍照

不可错过的奇迹，需在官网提前买票

非常震撼，遗憾不能拍照！

虽然面积不大展品也不多，但完全不后悔买票进来。雕塑艺术鬼斧神工、摄人心魄。以后有机会还想再来参观一次。

墓室很大很壮观 遗骨都在旁边的Fontanelle墓穴里

San Gennaro 地下墓穴的门票跟San Gaudioso是通用的， 两个距离也不远， 建议去参观。解说员还讲了不少关于Rione Sanita 区的历史

非常的震撼，墓地虽然比罗马的少了五层，但解说员结合自身的情况来讲故事叫人动容。

没人

（由 Google 翻译）这是一次奇妙而超凡脱俗的体验，从矗立在地下墓穴上方的双祭坛教堂开始。最后，我们穿过街道，乘坐电梯，在圣尼塔桥上，乘坐巴士🚌前往圣热纳罗地下墓穴，您可以使用同一张门票参观。导游非常专业，知识渊博，您能感受到他们带着一种内在的热情，将您带入那不勒斯的故事和历史。 那一刻，我仿佛置身于这些古老的地方，所以感谢埃马努埃莱和另一位导游。衷心感谢优秀的La Paranza社会合作社。 （原文） Una esperienza stupenda e fuori dal mondo incominciando dalla chiesa con un doppio altare rialzato posto sulle catacombe. Al termine abbiamo attraversato la strada preso l'ascensore e sul ponte della sanità abbiamo preso il bus 🚌 per le Catacombe di San Gennaro che si possono visitare con lo stesso biglietto. Delle guide molto professionali e competenti, si nota che lo fanno con un fervore interno che vi coinvolgerà nel racconto e nella storia di Napoli. Per un momento mi è sembrato di vivere di persona quei luoghi antichi per cui grazie Emmanuele e altra guida. Un grazie di cuore alla stupenda Cooperativa Sociale La Paranza

有趣 讲解生动活泼友善 可以和另一个地下墓穴共享门票🎫

（由 Google 翻译）深入圣詹纳罗地下墓穴的两层，不仅仅是一次参观：更是一次触动灵魂的旅程，深入那不勒斯最私密、最古老的中心地带。 您将远离城市的喧嚣，沉浸在庄严肃穆的氛围中，只有脚步声在千年古石上回荡。在这里，高达六米的拱顶展现出一个宏伟壮丽的地下网络，与更为著名的罗马地下墓穴狭窄的空间截然不同，宛如一座凿刻于岩石中的地下城市。 这里讲述着基督教在那不勒斯的诞生，以及随后异教信仰的传入：在潮湿阴冷的墙壁之间，早期基督教壁画徐徐展开，这些壁画是意大利南部最早的基督教壁画之一，是跨越数个世纪的虔诚信仰的鲜活见证。主教墓室，这座珍贵马赛克镶嵌画的宝库，曾是显赫人物和平民百姓的最终安息之地。 然而，最令人动容的，莫过于与守护圣人圣詹纳罗之间牢不可破的联系。这里是他的故土，是他最初的安葬之地，也是至今仍令整座城市充满活力的圣人崇拜的中心。漫步其中，你会感受到那不勒斯与这位圣人之间深厚的精神纽带和紧密联系，一段绵延千年的信仰、虔诚与奇迹的历史在此交织。 圣詹纳罗地下墓穴令人着迷：这里看似一片宁静祥和，却又充满生机与历史的脉动，庄严地守护着那不勒斯文明的秘密与根基。置身其中，你会心生敬畏，仿佛几个世纪的回响仍在心中回荡。 在这次旅程中，我们有经验丰富、知识渊博的地下墓穴导游陪同，他们讲述了与这个独特而令人惊叹的地方相关的轶事和奇闻，丰富了我们的参观体验。 （原文） Scendere nei due livelli delle Catacombe di San Gennaro non è semplicemente una visita: è un viaggio emozionante nel cuore più intimo e antico di Napoli, un'esperienza che tocca l'anima. ​Si lascia il fragore vibrante della città per immergersi in un silenzio solenne, interrotto solo dall'eco dei passi sul tufo millenario. Qui, dove le volte raggiungono i sei metri di altezza, si rivela un reticolo vasto e maestoso, lontano dalla ristrettezza delle più note catacombe romane, quasi una città sotterranea scolpita nella roccia. ​È un luogo che narra la nascita della fede cristiana dopo e pagana prima a Napoli: tra le pareti umide e fresche, si dispiegano affreschi paleocristiani che sono tra i primi del Sud Italia, testimonianze vive di devozione che abbracciano secoli di storia. La Cripta dei Vescovi, scrigno di mosaici preziosi, un tempo ultimo riposo di personaggi illustri e della gente comune. ​Ma l'emozione più grande risiede nel legame indissolubile con il patrono, San Gennaro. Queste furono le sue terre, il luogo della sua sepoltura originaria e il fulcro di un culto che ancora oggi infiamma l'intera città. Camminando, si percepisce l'energia spirituale e la profonda connessione tra Napoli e il suo Santo, una storia millenaria fatta di fede, devozione e miracoli. ​Le Catacombe di San Gennaro sono un monito affascinante: un luogo di eterna quiete che, paradossalmente, pulsa di vita e storia, custodendo con dignità i segreti e le radici della civiltà partenopea. È un'esperienza che ti lascia con un senso di profonda riverenza e l'eco dei secoli nel cuore. In questo viaggio ci hanno accompagnato le ragazze ed i ragazzi guide esperte e preparate delle Catacombe, arricchendo la visita di aneddoti e curiosità legate a questo luogo unico e stupefacente.

富丽堂皇，恢弘典雅。

金碧辉煌的剧院，十分漂亮.

超级棒 在这儿看了罗密欧与朱丽叶 开心

圣卡洛歌剧院由西班牙波旁王朝的卡洛斯三世于1737年下令建造，旨在彰显其统治下的那不勒斯王国的文化与经济实力。它是欧洲现存最古老且仍在使用的歌剧院之一，比米兰斯卡拉歌剧院早41年69。 剧院最初可容纳3000名观众，是当时世界上最大的歌剧院。 内部设计融合巴洛克与古典主义风格，以金色浮雕、红色天鹅绒座椅和精美壁画著称，音响效果被誉为“完美”。 演出过《奥赛罗》《茶花女》《卡门》。 剧院全年开放，除歌剧季（1月至5月）外，还举办芭蕾舞和音乐会。

剧院很漂亮，工作人员着装得体，服务周到

（由 Google 翻译）圣卡洛剧院 📍 基本信息 地址：意大利坎帕尼亚大区那不勒斯圣卡洛街98号 创建时间：1737年11月4日 特色：世界上仍在运营的最古老的歌剧院之一。 🏛 历史与建筑 建筑师：乔瓦尼·安东尼奥·梅德拉诺和安杰洛·卡拉萨莱 原始设计：六层八角形盒状结构，配有马蹄形观众席。 火灾与重建：1816年发生重大火灾后重建，1817年重新开放。 内部装饰：红色天鹅绒和金色装饰，采用新古典主义风格。 🎵 文化价值 这座剧院是一座象征性建筑，反映了当时那不勒斯作为欧洲文化艺术中心的地位。 许多著名作曲家、歌唱家和指挥家都曾在此剧院演出，它也成为了许多欧洲剧院的典范。 🎫 参观小贴士 剧院提供自助游览服务，包含英语和意大利语讲解。 演出需提前预订：演出季节目单请参考剧院官网。 剧院毗邻普雷比席特广场，是观光游览的理想中途停留点。 （原文） Teatro di San Carlo 📍 기본 정보 위치: 이탈리아 나폴리, Via San Carlo 98, 캄파니아 주 설립: 1737년 11월 4일. 특징: 세계에서 가장 오래 지속 운영된 오페라 극장 중 하나입니다. 🏛 역사 및 건축 건축가: Giovanni Antonio Medrano & Angelo Carasale. 원 설계: 6층 팔각 박스 구조, 말굽형(horseshoe) 구조의 객석. 화재 및 재건: 1816년 대화재 후 재건됨. 다시 1817년 개관. 내부 장식: 붉은 벨벳과 금장식, 신고전주의 양식으로 개조됨. 🎵 문화적 가치 이 극장은 당시 유럽 문화·예술 중심지였던 나폴리의 위상을 보여주는 상징적 건축물입니다. 많은 유명 작곡가 및 성악가, 지휘자가 이 극장을 무대로 삼았으며, 유럽 여러 극장의 디자인 모델이 되기도 했습니다. 🎫 방문 팁 단독 관람(투어) 가능: 영어·이탈리아어 해설 포함 투어가 진행됩니다. 공연 관람을 원할 경우 미리 예매 필요: 시즌 프로그램은 극장 공식 웹사이트 참고. 위치는 Piazza del Plebiscito 인근으로 관광 동선 상 들르기 좋습니다.

（由 Google 翻译）这座剧院绝对是我参观过的最美的剧院之一。它充满了历史气息！一切都完美无瑕，英语导览也很棒，大约半小时就能讲解完毕！票价非常实惠，每人只需10欧元。 （原文） The theater is definitely one of the most beautiful I have ever visited. It is full of history! Everything is perfect and the tour in English is excellent, it lasts about half an hour! The ticket is very affordable, only 10e per person.

在此开会。海景房，服务好

我们在这家酒店遭遇了极其不愉快的经历。前台存在明显的种族歧视和对外来游客的不友善态度，甚至在我们可以用意大利语顺畅沟通的情况下也无济于事。我们已经通过信用卡完成了预订，系统也显示扣款成功，但前台坚称没有收到款项，并要求我们现场再次支付。当我们表示可以直接从预订所用信用卡扣款时，他却说“不行”。我们还使用了另一张银联信用卡进行担保，也有Booking系统上用美国运通卡支付的记录。他却谎称这些只是“预授权”，金额会返还，不能用于实际支付。但如果这些卡都能用于担保或预订，为什么就不能用来付款？我们已经被扣了款，却说不能算作支付，又不退还，那这笔钱怎么办？这完全不符合常理，也与我们通过Booking订酒店的多年经验完全不符。前台和他的同事态度冷漠、势利、带有偏见，让我们深感被歧视和排斥。这种行为极不专业，严重损害了我们作为游客的体验与尊严。 --- English We had an extremely unpleasant experience at this hotel. The front desk showed clear signs of racial discrimination and unfriendliness toward foreign guests—even though we were able to communicate fluently in Italian. We had completed the booking with our credit card and received confirmation that the charge had gone through, but the receptionist insisted no payment had been received and demanded we pay again on-site. When we offered to charge the card we used for the booking, he said it wasn't possible. We had also used another UnionPay card as a guarantee, and there was a confirmed charge on our American Express through Booking.com. He falsely claimed those were only "pre-authorizations" that would be refunded and couldn’t be used for payment. But if both cards were accepted for reservation and guarantee, why are they suddenly not acceptable for payment? The charge was already made — if it can’t be used and won’t be refunded, then where is that money going? This is entirely illogical and completely inconsistent with our many past experiences booking hotels via Booking.com. The receptionist and his colleague were cold, snobbish, and biased. We felt discriminated against and unwelcome. Such behavior is highly unprofessional and deeply undermined our experience and dignity as travelers. --- Italiano Abbiamo vissuto un'esperienza estremamente spiacevole in questo hotel. Alla reception abbiamo riscontrato evidenti segni di discriminazione razziale e ostilità verso i turisti stranieri, nonostante parlassimo correntemente in italiano. Avevamo completato la prenotazione con la nostra carta di credito e ricevuto conferma dell’addebito, ma il receptionist ha insistito che il pagamento non fosse stato ricevuto e ha richiesto un secondo pagamento in loco. Quando abbiamo proposto di addebitare la carta utilizzata per la prenotazione, ci è stato detto che “non è possibile”. Avevamo anche utilizzato un'altra carta UnionPay per la garanzia, e il sistema Booking mostrava un addebito sulla nostra American Express. Ci è stato falsamente detto che si trattava solo di una "pre-autorizzazione" che sarebbe stata rimborsata e non poteva essere usata per il pagamento. Ma se entrambe le carte sono accettate per la prenotazione e la garanzia, perché non lo sono per il pagamento? Se l’importo è già stato addebitato e non può essere usato né rimborsato, allora dove sono finiti quei soldi? Tutto ciò è totalmente illogico e in contrasto con la nostra lunga esperienza di prenotazioni tramite Booking.com. Il personale della reception si è mostrato freddo, arrogante e prevenuto. Ci siamo sentiti discriminati e non benvenuti. Questo comportamento è assolutamente non professionale e ha compromesso gravemente la nostra esperienza come viaggiatori.

还可以！

（由 Google 翻译）酒店地理位置优越，方便前往市中心，从日出到日落都能欣赏到海滨美景，即使在全景阳台上也能欣赏到。酒店建筑始建于20世纪70年代，品质依旧，但仍有改进空间。早餐种类丰富，非常棒；当地糕点和优质新鲜水果令人赞叹。工作人员乐于助人，彬彬有礼。酒店设施方面，我尝试了健身房，但感觉有待改进：健身房里有20世纪80年代初的泰诺健器械（需要更换）、长凳损坏、缺少垫子、毛巾必须向前台索取，而且没有音乐。强烈推荐这家酒店。 （原文） Hotel in posizione strategica per raggiungere il centro città e per godere del lungomare dall'alba al tramonto, anche dal balcone panoramico. La struttura è degli anni 70: la qualità resta ma vi sono alcuni miglioramenti apportabili. Ottima la colazione, offerta varia, apprezzata la presenza di prodotti di pasticceria locali e di frutta fresca di qualità. Personale molto disponibile e cortese. Fra i servizi ho provato la sala fitness, migliorabile: macchine tecnogym dei primi anni 80 (da sostituire), panca guasta, mancano i tappetini, asciugamani da chiedere alla reception, manca la musica. La struttura resta ampiamente consigliata.

（由 Google 翻译）我们带着两个孩子入住，非常开心。酒店设施周到，比如儿童游乐区、餐厅的儿童菜单，甚至前台还有桌游。家庭套房宽敞干净，有足够的空间供每个人放松休息。感觉安全、温馨、舒适，非常适合带孩子出行的家庭。 （原文） We stayed with our two kids and couldn’t be happier. The hotel had thoughtful amenities like a kids’ play area, children’s menu at the restaurant, and even board games at the front desk. The family suite was spacious and clean, with enough room for everyone to relax. It felt safe, warm, and welcoming — ideal for families traveling with young ones.

（由 Google 翻译）我住的房间可以看到部分海景，很宽敞，床也很舒服。前台工作人员非常友好，随时乐意解答任何问题。酒店地下室的车库是个加分项（附近其他酒店都没有）。我只注意到两个小瑕疵：淋浴间明显磨损，其中一部电梯也有磨损（尤其是划痕）。 （原文） La camera in cui ho soggiornato godeva di una parziale vista mare, gli spazi erano ampi ed il letto molto comodo. Il personale alla reception si è mostrato molto gentile e disponibile per ogni evenienza. Un punto di forza è la presenza di un garage situato nel piano seminterrato dell'hotel (gli altri hotel situati accanto non hanno questo vantaggio). Ho notato due sole pecche: la doccia presentava qualche evidente segno di usura, così come uno degli ascensori (graffi soprattutto).

（由 Google 翻译）我觉得这家酒店的价格有点高，而且试图把自己打造成四星级酒店。 我不太喜欢它的位置。后来我意识到城里有很多更好的地方。周围有很多垃圾和繁忙的道路。 酒店本身还不错——干净，但有点过时。 房间里有遮光窗帘，但没有用于白天隐私的薄纱窗帘，这很奇怪，因为我的房间正对着其他公寓。 餐厅桌子上摆放着装饰性的竹签——感觉像是不必要的杂物。 早餐一般，但也还不错。其他评论里称赞它的人可能还没有体验过更好的早餐。 接待处的工作人员非常友好——特别要感谢那个戴眼镜的女孩，我没记住她的名字，但她总是积极主动，乐于助人。 （原文） I think the hotel is overpriced for what it is and tries to pass itself off as a 4-star. I didn’t like the location much. Later, I realised there are much nicer areas of the city. The surroundings had quite a bit of litter and busy roads. The hotel itself was okay — clean but a bit outdated. The room had blackout curtains but no sheer curtain for daytime privacy, which was weird as my room was facing other apartments. There were decorative bamboo sticks on the restaurant tables— felt like unnecessary clutter. Breakfast was average but good enough. People praising it in other reviews probably haven’t experienced better yet. The staff at reception were very friendly — shoutout to the girl with glasses, I didn’t catch her name, but she was always positive and helpful.

（由 Google 翻译）真希望我之前先看看这家酒店的街景。我想要一间面朝水的房间，但真希望我没有。房间确实面朝水，但也意味着它正对着前面非常繁忙的道路。而且从海滩步行过去也不太方便。酒店设施还不错。虽然有点老旧，但还算可以。对灰尘敏感的客人请注意。不过，就价格而言，工作人员很友好，而且酒店还提供代客泊车服务，但需额外付费。 （原文） This is a hotel that I wish I had checked street view first. I wanted a water facing room but I wish I hadn't. It faces the water sure but that means it also facing the very busy road out front. It's also not a great walk from the beaches. The hotel is self was fine. A bit dated but OK. Dust warning for those who may be sensitive. For the price however, the staff was lovely and it offers valet parking for an additional price point.

（由 Google 翻译）地理位置绝佳，距离地铁站仅300米。考虑到这里是那不勒斯，这片区域相当安静。 房间设施齐全，足以满足几天的住宿需求。 酒店设有屋顶露台，可欣赏到令人惊叹的美景。 自助早餐种类丰富，但略显单调；最棒的是他们用咖啡机现磨的咖啡——简直太棒了！ （原文） La ubicación es muy buena,a 300 m boca de metro.La zona es tranquila siendo Nápoles. La habitación correcta,lo necesario para unos días. Tienen una terraza en el ático con unas vistas increíbles. El buffet del desayuno tiene un poco de todo pero poca variedad,lo mejor te hacen el café de cafetera Fantástico.

（由 Google 翻译）我在这家酒店的体验极其糟糕，我迫不及待地想分享一下，以便其他潜在客人做出明智的选择。 首先，酒店位于一条非常繁忙嘈杂的道路上。无论白天还是晚上，都能听到街上传来的汽车声、喇叭声和嘈杂的声音。即使关上窗户，噪音也刺耳且持续不断，几乎无法安睡。仅凭这一点，就足以让我对这次住宿感到不满。但不幸的是，最糟糕的还在后头。 最令人不快——坦白说，也是最令人无法接受——的时刻发生在我与一位名叫萨沙的前台员工的互动中。我当时只是询问了关于我在酒店购物的情况，却受到了极其不尊重的对待。萨沙立刻变得粗鲁无礼：他翻了个白眼，用一种轻蔑、消极被动的语气回应我，仿佛我这个简单的问题就是一个无法忍受的麻烦。 但真正越界的是，他走开时低声说出了一句种族歧视的辱骂，声音却足够大，我听得清清楚楚。那句带有冒犯性和歧视性的话语，毫无疑问是出于恶意和偏见。我感到震惊和深深的受伤。一家酒店竟然允许员工做出这种行为，真是令人难以置信。任何形式的歧视都是不合理的。 作为一名付费客人，最重要的是作为一个人，我期待得到尊重和专业精神。然而，我却遭遇了一场种族主义事件，彻底毁了我的住宿体验。 回复您的回复： 我曾经是客人。您暗示我不是客人，这恰恰印证了你们员工的种族主义。我再也不会来了，来探望我的家人也再也不会住在这里了。 （原文） La mia esperienza in questo hotel è stata estremamente negativa, e sento il dovere di condividerla affinché altri potenziali ospiti possano fare scelte consapevoli. Innanzitutto, l'hotel si trova su una strada molto trafficata e rumorosa. A qualsiasi ora del giorno e della notte si sentono automobili, clacson, e voci provenienti dalla strada. Anche con le finestre chiuse, il rumore è penetrante e costante, rendendo quasi impossibile riposare adeguatamente. Questo già di per sé sarebbe stato sufficiente per lasciarmi insoddisfatto del soggiorno. Ma purtroppo, il peggio doveva ancora venire. Il momento più spiacevole — e francamente inaccettabile — è stato quando ho avuto un'interazione con un dipendente della reception, un certo Sacha. Avevo semplicemente posto una domanda relativa a un acquisto effettuato in hotel, e sono stato trattato con una mancanza di rispetto assoluta. Sacha ha subito assunto un atteggiamento scontroso e maleducato: ha alzato gli occhi al cielo, ha risposto con un tono sprezzante e passivo-aggressivo, come se la mia semplice domanda fosse un fastidio intollerabile. Ma ciò che ha davvero superato ogni limite è stato il fatto che, mentre si allontanava, ha pronunciato un insulto razzista a bassa voce, ma abbastanza forte da farmelo sentire chiaramente. Una parola offensiva, discriminatoria, che non lascia spazio a dubbi sulle sue intenzioni e sui suoi pregiudizi. Sono rimasto scioccato e profondamente ferito. È inconcepibile che una struttura alberghiera permetta un simile comportamento da parte del proprio staff. Non c'è giustificazione per la discriminazione, di nessun tipo. Come ospite pagante, e soprattutto come essere umano, mi aspettavo rispetto e professionalità. Invece ho vissuto un episodio di razzismo che mi ha rovinato completamente il soggiorno. In reply to your reply: Ero un ospite. Il fatto che tu insinui che non lo fossi convalida il razzismo del tuo staff. Non tornerò più e la mia famiglia che viene a trovarmi non soggiornerà mai più qui.

（由 Google 翻译）我们在前台的服务很棒，至少我们经常打交道的那位服务人员的服务很棒。食物和早餐都很棒。地理位置优越，靠近历史中心。房间干净整洁，所需一切应有尽有。我推荐这家酒店！ （原文） En la recepción nos atendieron de manera excelente, al menos el chico con el que siempre tratamos. Muy buena la comida y el desayuno. Buena ubicación, está cerca del centro histórico. La habitación limpia y con todo lo necesario. Lo recomiendo!

（由 Google 翻译）酒店干净整洁，床很大，非常舒适。房间设施简陋，不提供咖啡/水壶或瓶装水。酒店噪音很大，附近道路的车辆来往，其他客人/员工的噪音也很大。早餐还行，但种类不多。从酒店步行约20分钟即可到达大多数热门旅游景点。酒店设施略显陈旧，需要翻新，但员工礼貌友好。 （原文） The hotel is clean and the beds large and pretty comfortable. The rooms are very basic, no coffee/kettle or bottled water provided. The hotel is very loud with traffic from nearby roads and other guests/staff. Breakfast is ok with not much variety. The hotel is about 20 minute walk to most popular tourist attractions. The hotel is dated and needs to be modernised, however the staff are polite and friendly.

（由 Google 翻译）房间相对较小，但对于城市旅行来说已经足够了。迫切需要进行翻新。我们浴室门上的门把手松了；我们不得不把它拿住几次，然后放回原位。 淋浴看起来很糟糕，没有干净的迹象。淋浴房完全被钙化了并且很脏。 房间的地板上每天都布满灰尘。如果一件衣服掉在地上，你就无法再把它穿回去了。 可持续性：有一种马桶冲水装置，可让您选择用大量的水还是少量的水。但只有水量大的按钮才有效。每个卫生纸卷都另外用纸包裹。有沐浴露和润肤露的分装包装。尽管毛巾没有放在地板上，但每天都会更换。 仅提供上方的花洒淋浴，没有手持花洒。如果您不想洗头，则必须使用提供的塑料浴帽:-( 接待处的工作人员很友好，当你路过时他们总会向你打招呼。早餐室的情况并非如此。友好的问候“Buongiorno”没有得到任何回应，更不用说主动问候了。四名员工无法在两餐之间清理桌子并确保所有食物始终可用。 每天的早餐都一样：炒鸡蛋（泡在液体里，不太好吃）、培根、香肠、煮鸡蛋、奶酪、萨拉米香肠和煮火腿各一种、水果沙拉、酸奶、奶油奶酪、果酱、玉米片、一种麦片、冷牛奶、黄油、许多蛋糕和糕点。按照意大利的标准来说相当庞大，但毕竟是一家四星级酒店！ 不幸的是，机器煮出来的咖啡味道一点也不好，我们个人也不喜欢酒吧煮出来的咖啡。 到渡轮码头的位置很好，步行只需10分钟。 15分钟即可到达火车站。步行 20-30 分钟即可到达历史街区。 不幸的是，酒店周围的环境不太吸引人。酒店后面的街区非常脏。很脏，到处都是狗屎和垃圾。附近还有许多无家可归者的夜间营地。 结论：性价比不高（五月份双人间每晚 160 欧元，含双人早餐），这里的标准无法与里斯本或巴塞罗那等其他大城市相比。意大利的标准更差。 提示：仔细检查酒店账单，我们被要求支付一些我们没有吃的东西的费用。已经有一些讨论。最后，这个计算被放弃了。似乎没有适当的系统来验证预订的人是否确实是住在广告中所述房间的人。 （原文） Die Zimmer sind relativ klein, für eine Städtereise jedoch ausreichend. Eine Renovierung wäre dringend erforderlich. Die Türklinke von unserer Badezimmertür war lose, wir hatten sie mehrmals in der Hand und mussten sie wieder einsetzen. Die Dusche sieht schlimm aus, von Sauberkeit keine Spur. Die Duschabtrennung ist total verkalkt und schmutzig. Der Boden im Zimmer wurde von Tag zu Tag staubiger. Wenn mal ein Kleidungsstück auf den Boden gefallen ist, konnte man es eigentlich nicht mehr anziehen. Thema Nachhaltigkeit: es gibt eine Toilettenspülung zum Wählen von viel und wenig Wasser. Es funktioniert aber nur die Taste mit viel Wasser. Jede Toilettenpapier Rolle ist zusätzlich nochmals mit Papier umwickelt. Es gibt Portions-Packungen mit Duschgel und Körperlotion. Die Handtücher werden jeden Tag ersetzt, obwohl sie nicht auf den Boden gelegt wurden. Es gibt nur eine Regendusche von oben, keine Handbrause. Wenn man die Haare nicht waschen möchte, muss man die bereitgelegten Duschhauben aus Plastik verwenden :-( Die Mitarbeiter an der Rezeption sind freundlich und grüßen auch immer, wenn man vorbeikommt. Nicht so im Frühstücksraum. Auf ein freundliches Buongiorno bekam man keine Antwort, geschweige denn, dass man von alleine begrüßt wurde. Vier Mitarbeiter schafften es nicht, die Tische zwischendurch mal abzuräumen und dafür Sorge zu tragen, dass alle Lebensmittel immer verfügbar waren. Das Frühstück war jeden Tag gleich, Rührei ( das schwamm in Flüssigkeit, nicht sehr appetitlich ), Bacon, Würstchen, gekochte Eier, je eine Sorte Käse, Salami und gekochten Schinken, Obstsalat, Portions- Packungen Joghurt, Frischkäse, Marmelade, Cornflakes, eine Sorte Müsli, kalte Milch, Butter, viele Kuchen und Teilchen. Für italienische Verhältnisse also durchaus umfangreich, aber es ist ja auch ein Viersternehotel! Der Kaffee aus den Automaten schmeckt leider gar nicht und auch der von der Bar hat uns persönlich leider nicht geschmeckt. Die Lage zum Fährhafen ist gut, nur 10 Minuten zu Fuß. Der Bahnhof ist in 15 Minuten zu erreichen. Auch das historische Viertel erreicht man fußläufig in 20-30 Minuten. Die direkte Umgebung des Hotels Ist leider wenig ansehnlich. Der Block hinter dem Hotel ist sehr schmutzig. Verdreckt, überall Hundehaufen und Müll. In direkter Umgebung nachts auch das Lager von vielen Obdachlosen. Fazit: Preis-Leistungs-Verhältnis stimmt nicht ( Doppelzimmer 160 € pro Nacht inklusive Frühstück für zwei Personen im Mai ), man kann den Standard hier nicht mit anderen Großstädten wie zum Beispiel Lissabon oder Barcelona vergleichen. Italien hat einen wesentlich schlechteren Standard. Tipp: die Hotelrechnung genau kontrollieren, wir sollten etwas bezahlen, was wir nicht verzehrt hatten. Es hat einige Diskussionen gegeben. Schließlich hat man auf die Berechnung verzichtet. Es scheint kein vernünftiges System zu geben, um zu überprüfen, ob der Besteller überhaupt die Person ist, die in dem Zimmer was angegeben wurde, wohnt.

（由 Google 翻译）我们在这家酒店住了三个晚上。早餐丰盛，甜咸口味都有，房间宽敞通风。 抵达时，房间感觉完美，但接下来几天的清洁度却差强人意。 浴室很脏，床铺也乱糟糟的。 说实话，我没想到一家四星级酒店会这样。 还有一点需要注意：每晚的停车费相当高，几天后我接到电话，要求支付额外的停车费和旅游税，因为接待员没有提到这一点，这似乎很荒谬。 （原文） Siamo stati in questo hotel per 3 notti, colazione abbondante sia dolce che salata, camera ampia e spaziosa. Al nostro arrivo la camera era perfetta, nei giorni seguenti la pulizia ha lasciato molto a desiderare. Bagno sporco e letto rifatto a tirare via. Da un hotel a 4 stelle, questo sinceramente non me lo aspetto. Ulteriore appunto, costo del parcheggio a notte abbastanza elevato e ricevere una chiamata alcuni giorni dopo chiedendo di pagare altri soldi del parcheggio e tassa di soggiorno, perché sfuggito alla receptionist mi sembra abbastanza assurdo.

（由 Google 翻译）我们每次来那不勒斯都会住这家酒店。酒店很不错，虽然需要一些维护/翻新。家具有点过时，就连墙纸也该换了。尽管窗户很大，但房间晚上光线昏暗。房间很宽敞，浴室也翻新过。酒店提供收费停车场，交通便利，离库马纳火车站只有几步之遥。早餐很棒，有很多那不勒斯糕点。咸味菜肴也很不错。员工友好热情，乐于助人。酒店欢迎携带宠物狗入住，并提供包含狗碗和垫子的迎宾礼包。 （原文） Ci soggiorniamo sempre quando andiamo a Napoli. L'hotel è molto carino anche se necessita di alcuni interventi di manutenzione/ristrutturazione. L'arredo, infatti, è un po' datato e anche i parati andrebbero sostituiti. La stanza nonostante l'ampia finestra, la sera risulta poco illuminata. La camera è ampia e i bagni sono stati rinnovati. L'hotel ha un parcheggio interno a pagamento ed è comodo per gli spostamenti, avendo la Cumana a 2 passi. La colazione è ottima, dolci napoletani a volontà. Buona anche la parte salata. Lo staff è gentile e disponibile. Cani ben accetti. Set di benvenuto con ciotola e tappetini

（由 Google 翻译）这家酒店比较老旧，靠近巴尼奥利区。房间装修风格还停留在上世纪70年代，只有电子钥匙和液晶电视算是比较现代的。浴室大小适中，清洁度也还可以。四星级的评价算是理所当然，但三星级可能更贴切。早餐不错，我给7分。需要注意的是，酒店靠近库马纳铁路，所以会听到一些火车噪音。如果是休闲度假，这家酒店并不推荐。但如果是商务出行，倒也还可以。 （原文） Hotel abbastanza datato. Vicino alla zona di Bagnoli. Camere ferme agli anni 70. Unico segno di modernità chiave elettronica e TV schermo piatto. Grandezza bagno abbastanza sufficente. Pulizia soddisfacente. 4 stelle regalate. Categoria tre stelle sarebbe più onestà. Colazione buona, darei un 7 pieno. Avvertenza: vicino alla ferrovia Cumana. Quindi rumori di treni in sottofondo. Come consiglio per una gita di piacere albergo da non prendere in considerazione. Per lavoro in zona ok.

（由 Google 翻译）酒店真的很干净。前台服务很热情，地理位置也很友好。Wise 离市中心很远，需要坐地铁或出租车。地铁站就在酒店对面，离房间家具很近。酒店有点老旧了，让我想起了黑白电影时代。 （原文） The hotel is really clean. Reception was really nice and friendly location. Wise was really far from the downtown. You have to take the metro or a taxi. Metro Station is just opposite side of the hotel very near the room furniture. It’s quite old. It reminds me black-and-white movies era

（由 Google 翻译）我们在这家酒店住了一周，享受了优质的服务，从整体清洁度到优越的地理位置，以及员工的专业素养，尤其是Davide先生，他为我们推荐了所有值得一去的景点以及如何前往。我们在这个绝佳的地方度过了一个美好的假期……我们一定会再来的。 （原文） Abbiamo trascorso una settimana presso questa struttura potendo usufruire della qualità dei suoi servizi dall ottima pulizia generale alla posizione super strategica e soprattutto alla grande professionalità dello staff in particolare del sig. Davide che ci ha consigliato tutti i luoghi migliori da visitare e come raggiungerli così facendo abbiamo potuto trascorrere una splendida vacanza in un luogo fantastico....ci torneremo sicuramente

（由 Google 翻译）位置安静，但紧邻市中心电车站。员工友善，房间干净，早餐种类丰富。考虑到服务质量，价格实惠。5/5 （原文） Emplacement calme et en même temps juste a côté d'un arrêt de tramway pour le centre. Personnel sympathique, chambre propre, petit déjeuner varié. Prix abordable par rapport au qualité de service.. 5/5

（由 Google 翻译）工作人员非常出色，包括早餐，但早餐非常乏味。房间空调很差，平心而论，他们确实提出给我们换房间，如果他们能提供更多餐点并升级早餐，他们会做得更好。但这取决于管理层，工作人员非常出色，不像酒店。 （原文） staff are excellent including at breakfast, breakfast is very bland. room had poor ac in all fairness they did offer to move us, if the catered for more meals and upgraded breakfast they would do a lot better. but thats up to management the staff were outstanding unlike the hotel.

（由 Google 翻译）位置便利，适合在从那不勒斯机场起飞前梳洗一番。淋浴设施、毛巾和香皂只需10英镑。长途飞行前快速梳洗一番非常值得。独立卫生间干净宽敞，提供热水。推荐给那些只需要在航班间隙休息一下的旅客。 （原文） Good and conveniently location to freshen before a flight out of Naples Airport. Paid £10 for shower facilities, towel and soap. Worth it for a quick refresher before a long flight. Individual toilet was clean and spacious with hot water. Recommended for those who just need space between flights.

（由 Google 翻译）除非你因为早班飞机需要入住，否则千万别预订这家酒店。 服务简直差到家了。 我发了几封邮件，都没收到回复。 由于航班取消，我预订了这家酒店，早上就在那里住了一晚。 因为我当时已经到机场了，所以早上8:30左右就把行李寄存了。我的一个朋友前一天晚上就住在这里，退房时问我能不能寄存行李，当时值班的夜班审核员已经批准了。 我自己也遇到过一个非常粗鲁的工作人员“欢迎”我，他不明白我想寄存行李，晚上再来。 他告诉我，我的名字和我朋友不一样，他想看看我的预订单（可以理解，但为什么这么粗鲁？）。在这种情况下，他表现得非常不友好，只要面带微笑，以客人的视角来处理，就能轻松解决问题。我真替他感到难过，他和客人说话的方式肯定很讨厌自己的工作。 浴室没有肥皂，淋浴间被水淹了，厕所也堵了。 凌晨3点30分，只有4间浴室舱可用，其他的都被水淹干了。 床很舒服，舱内空间也足够，但里面很冷。如果你携带大件行李，空间就不够了。 不提供毛巾或任何洗漱用品，需要额外付费。 我花了110欧元订了一个双人舱，这是唯一可用的选择。位置与价格不符，需要提供更好的服务和更多配套设施。 （原文） Unless you need to stay there due to an early flight, do not book this accommodation. The service is barely existing. I've sent a couple of e-mails and never received an response. Due to a flight cancellation I booked this hotel for a night in the morning to stay there for the night. As I was already at the airport, I brought my bags there around 8.30 am to store them for the day. A friend of mine stayed the night before and asked during check out if I could store my luggage which has been approved by the night audit that was working at that time. I myself have been "welcomed" by a very rude staff member that didn't understand that I wanted to to leave my luggage and will come back in the evening. He told me my name is not the one of my friend and that he wants to see my reservation (understandable but why so rude?). He was very unfriendly in a situation that could have been easily solved with a smile and pro guest mindset. I feel sorry for him, he must hate his job the way he talks with guests. No bathroom had any soap, the showers were flooded and also the toilets were blocked. At 3.30 am only 4 bathroom cabins were available as the other ones were dried up due to flooding. The bed was comfortable and the pods sufficent but it was very cold inside. Not much space if you travel with larger luggage. No towels or any toiletries provided, you have to pay extra for them. I paid 110€ for a double pod which was the only available option. The location does not justify the price, there needs to be better service and more inclusions.

（由 Google 翻译）考虑到靠近机场，这间胶囊旅馆还算实用，可惜隔音效果不佳，毁了这次体验。 厕所看起来很干净，也有淋浴。不过，不包含免费洗漱包，所以沐浴露/洗发水和毛巾必须自备或在旅馆支付。 （原文） Alloggio pratico data la vicinanza all'aereoporto, purtroppo l'esperienza è stata rovinata dall'insonorizzazione assente delle capsule. I servizi igienici mi sembravano puliti, ed erano presenti delle docce. Non è però incluso un kit di cortesia, perciò bagnoschiuma/shampoo e asciugamani vanno portati o pagati in struttura.

（由 Google 翻译）员工非常友好热情，服务周到。酒店位置优越，对于赶早班飞机的旅客来说非常方便——距离机场仅需步行5分钟。然而，房间的隔音效果欠佳，噪音较大。另外，毛巾和肥皂需另行付费。不过，浴室的清洁程度倒是不错。 （原文） O staff foi muito simpático e atencioso, e a localização é excelente para quem tem voos muito cedo — fica a apenas 5 minutos a pé do aeroporto. Porém, o isolamento acústico dos quartos deixa a desejar, há bastante ruído. Outro ponto é que toalhas e sabão não estão incluídos, tudo é cobrado à parte. Já a limpeza das casas de banho é boa.

（由 Google 翻译）这里真是个独特又舒适的住处，如果您要早起或晚归那不勒斯，这里绝对是理想之选。房间虽小却温馨舒适，而且非常干净，配备齐全，确保您一夜好眠。员工热情友好，氛围宁静祥和。总而言之，这是一次非常棒的体验，我强烈推荐。 （原文） Posto davvero particolare e comodo, perfetto se si deve partire presto o se si arriva tardi a Napoli. Le stanze sono piccole ma accoglienti e molto pulite, con tutto quello che serve per riposarsi bene. Il personale è gentile e l’ambiente tranquillo. Quindi nel complesso esperienza super positiva, ve la consiglio.

（由 Google 翻译）我中午12点左右到达贵酒店，前台空无一人，于是决定等一会儿。10分钟后，一位女士出现在我身后的一个角落里，静静地注视着我近一个小时。她既没有表明自己是工作人员，也没有试图与我沟通，这让我很不安。 当我终于起身去洗手间时，她突然隔着房间大喊——尽管洗手间被指定为安静区域——声称只有客人才能使用。我解释说我已经预订了，甚至还出示了预订确认函，但她仍然坚持说我不能用。直到我提出要和经理沟通，她才勉强同意我继续使用。 这是我经历过的最不舒服、最不专业的服务体验之一。很明显我是一名客人——我已经背着背包在前台坐了很久了。如此缺乏礼貌、沟通和基本的专业素养，真是令人震惊。 我希望这个问题能够得到妥善解决，以免其他客人遭受这样的待遇。 （原文） I arrived at your property around 12:00 and found no one at reception, so I decided to wait. After 10 minutes, a woman appeared and sat behind me in a corner, silently watching me for nearly an hour. She did not identify herself as a staff member or make an attempt to communicate with me at all, which was quite unnerving. When I eventually got up to use the restroom, she suddenly shouted across the room — despite the area being designated as a quiet zone — claiming that only guests could use it. I explained that I had a reservation and even showed her my booking confirmation, yet she continued to insist I couldn’t. Only after I mentioned speaking to the manager did she reluctantly allow me to proceed. This was one of the most uncomfortable and unprofessional service experiences I’ve ever encountered. It was clear I was a guest — I had been sitting in reception with my backpack for quite some time. The lack of courtesy, communication, and basic professionalism was astonishing. I hope this issue is addressed appropriately so that no other guests have to experience such treatment.

（由 Google 翻译）这家酒店的位置很容易找到，出机场左转，步行即可到达。你不会错过的。 入住时间是下午2点。我提前到的比较早，被告知要坐下来等。气氛有点诡异，因为尽管周围的舱室里有很多人，但整个地方却感觉空荡荡的。下午2点整，前台工作人员叫我过去办理入住，然后告诉我需要缴纳城市税，每晚4.50欧元。他们的网站和booking.com上都没有提到这一点。 我住在74号舱室。位置很好，因为它远离后面的自动售货机，也远离24小时开放的阳台区。由于墙壁很薄，晚上会有人吵闹，工作人员建议我出行前带上泡沫耳塞。我发现噪音是个问题，所以耳塞是绝对必要的。 打开舱门，里面有一张单人床、一个床头柜、一张折叠桌、一台带遥控器的电视、镜子和衣帽钩。舱内很干净，但内部却有些问题。原来的百叶窗被拆掉了，换成了一个廉价的卷帘，但还是透了一些光。我的房间与隔壁舱门相邻，可惜的是，这扇门没有完全堵住洞，光线可以从隔壁舱漏出来。这意味着，即使我的邻居开着灯睡着了，我的舱里也一直有光。此外，窗户周围的镶板松了，窗户下方的折叠盖板被拧死了。后来我发现我的折叠桌无法正常使用，因为支撑它的铁丝断了。 这里的厕所/淋浴间是公用的，男女混合。经检查，厕所和淋浴间都相当干净。有很多厕所和淋浴间。如果您确实想使用淋浴，但又没有自带洗漱用品/毛巾，可以在线购买或在前台购买，价格为 3.20 欧元（2.80 英镑）（本文撰写时价格准确）。此购买与您的预订参考号/确认号相关。我是在抵达前使用 Booking.com 参考号在线购买的。 这家酒店还提供洗衣和烘干设施，价格合理。 酒店内除了热饮和零食自动售货机外，几乎没有其他餐饮选择。酒店内有告示牌，要求客人不要在淋浴间内用餐，而应在露台上用餐。如果天气寒冷或潮湿，这可能会造成问题。不过，我发现机场离酒店很近，所以这不会成为问题，因为您可以去那里的餐厅用餐。酒店隔壁还有一家餐厅/咖啡厅，与酒店半连通，但营业时间有限。 对我来说，建筑物的安全非常重要，尤其是在夜间。抵达之前，我读到过一些报道，说主楼整夜上锁，一位客人声称由于周围没有工作人员，他必须从窗户出去。入住时，我询问是否可以整夜进出，对方说可以。我晚上确实尝试过出去，但主楼的门没有锁。 总的来说，我的住宿体验很愉快，如果我需要在机场附近过夜，我还会再来的。 （原文） The location of this hotel is quite easy to find, Exit the airport, turn left and just walk. You cannot miss it. Check in was from 2pm. I arrived a little before and was told to sit down and wait. The atmosphere was eerie because even though there are lots of people in pods around you the entire place felt deserted. Spot on 2pm, the person at the desk called me over and checked me in and then informed me the city tax was payable at a rate of €4.50 per night. This was not mentioned on their website or on booking.com. I was in Pod No. 74. This is a good location because it is away from the vending machines towards the back and away from the balcony area which is open 24 hours a day. I was advised pre travel to bring foam ear plugs due to the walls being thin and the noise from others at night. I found that the noise was a problem and thus ear plugs were definitely needed. Upon opening the pod there was a single bed, A bedside shelf, A fold down table, television with remote, mirror and coat hook. The pod itself was clean however the interior rases a few questions. The original blinds have been removed and a cheap roller blind installed instead which does let some light through. There was an adjoining door in my room to the pod next door and unfortunately the door does not fill the hole properly meaning light can escape from the pod next door. This meant there was constant light in my pod when my neighbour fell asleep with the light on. In addition, the panelling around the window area is loose and the fold out flap below the window has been screwed shut. I later found out my fold down table could not be used correctly as the wire which supports it had snapped. At this location the toilets/showers are communal and are mixed gender. Upon inspection the toilets and showers were reasonably clean. There are lots of toilet and shower cubicles. If you do wish to use the showers and have not brought your own toiletries/ Towels, then these can be purchased online or at reception at a cost of €3.20 (£2.80) (Price correct at time of writing). This purchase is linked to your booking reference/ confirmation number. I purchased mine pre arrival online using my Booking.com reference number. There are also washing and drying facilities available at this property and they were decently priced. There are not really any dining options available within the hotel apart from a hot drink and a snack vending machine with limited options. There are signs requesting that food and drink not be consumed in the pods but instead on the terrace. This could be a problem if it is cold or wet. I did find though with the airport so close, this would not be an issue as you could utilize the restaurants there instead. There is also a restaurant/cafe next door which is semi linked to the hotel however the opening hours are quite limited. For me, the security of a building especially at night is important. Before arriving, I had read reports that the main building was locked overnight with one guest claiming to have to use a window to exit as there was no staff around. Upon check-in I enquired about whether I could come and go throughout the night and was told that I could. I did try to exit during the night, and the main doors were unlocked. Overall, my stay was amicable, and I would return if I needed to remain by the airport overnight.

前台白人男士们不会满足邮件发送的需求，服务跟没有差不多。让人感觉多少有点假和虚伪…… 早餐的服务员非常认真负责，很不错👍🏻👍🏻 收拾房间的阿姨们真的很不错，都很善良很好很热情👍🏻👍🏻

（由 Google 翻译）靠近海滨的舒适酒店。工作人员热情友好，房间干净整洁。房间之间的隔音效果不佳，我们能轻易听到走廊里的人声，或者邻居在浴室里的任何动静。空调有点吵，但能让我们保持凉爽。 （原文） Cosy hotel close to the waterfront. The staff was delightful and the rooms clean. There was little sound isolation between the rooms as we could easily hear people in the hallway or whenever our neighbors did anything in the bathroom. The AC was a bit noisy, but it kept us cool

（由 Google 翻译）海湾海岸旁的小型精品酒店。值得推荐，适合短期旅行入住。工作人员非常友好热情，设施也很好。靠近港口和前往卡普里岛的渡轮。唯一的缺点是它离公共交通和市中心较远，这意味着你需要走很多路。🤗 （原文） Small boutique hotel next to sea ​​bay coast. Worth to recommend for short trip stay. The staff was very friendly and helpful, and the conditions were very decent. Close to the port and ferries to Capri. The only downside was that it was far from public transportation and the city center - meaning you'd have to walk a lot. 🤗

（由 Google 翻译）酒店位置优越，维护良好且干净整洁，员工热情友好。我的房间非常舒适，但可惜的是，它位于一楼，不够安静。面向街道的窗户与视线齐平，靠近一个车流量较大的停车场入口。真是遗憾。 （原文） Hotel in ottima posizione, ben tenuto e pulito, con personale cortese e accogliente. La mia camera molto comoda perché al piano terra purtroppo non era il massimo per silenzio. La finestra ad altezza uomo sulla strada era prossima all'accesso di un garage con un certo via vai. Peccato

（由 Google 翻译）这家小巧精致的酒店靠近纳扎里奥·索罗街和帕尔特诺佩街。如果房间有阳台，可以从阳台欣赏维苏威火山。早餐非常美味，选择丰富。工作人员彬彬有礼，乐于助人。 （原文） Small beautiful hotel near Via Nazario Sauro abd Via Partenope. If the room has a balcony you can see Mount Vesuvius from there. The breakfast is very good and has a good selection. The staff is polite and helpful

（由 Google 翻译）强烈推荐这家酒店，它离海边和那不勒斯市中心街道都很近，超级干净，员工友好热情，随时提供帮助，更不用说丰盛的早餐，里面有典型的那不勒斯甜点，强烈推荐！ （原文） Consigliatissimo questo albergo situato vicinissimo al mare e alle vie centrali di Napoli, super pulito ,staff gentile e sempre a disposizione per non parlare della colazione super ricca di dolci tipici napoletani, Consigliatissimo!

（由 Google 翻译）房间很棒。工作人员服务出色，而且会说英语。早餐吧和咖啡服务很棒。卡布奇诺的咖啡设计是一大亮点。地理位置优越，靠近海湾沿岸的许多餐厅。 （原文） Rooms were great. Staff provided outstanding service and speak English. Wonderful breakfast bar and coffee service. Cappuccino designs were a highlight. Location by many restaurants along the Bay.

（由 Google 翻译）我们在这家酒店住了四个晚上。我们住在507房间。房间宽敞，设施齐全。床上用品非常棒。清洁度无可挑剔。我们被工作人员的友好和周到所深深吸引。 然而，我们的房间位于五楼，紧邻通往餐厅/早餐室的楼梯。隔音效果几乎为零，所以我们从早上 6 点开始就能听到工作人员准备早餐的声音，这让我们很难再次入睡。 晚上，人们上楼喝酒的喊声不断。 在睡眠区和卧室入口门之间加设一扇门，或者在楼梯顶部加设一扇门，将餐厅区与楼梯间隔开，这样就可以减少噪音。 至于街道噪音，我们可以听到背景噪音，但并没有太困扰我们。该酒店远离主街。 另一个稍微令人失望的点是早餐。面包明显是解冻的面包，其他配料的选择也主要为糕点。另一方面，冻酸奶很棒！ 尽管存在这些缺点，我们在这家酒店还是住得很愉快。 （原文） Nous avons séjourné dans cet hôtel pendant 4 nuits. Nous étions chambre 507. La chambre était spacieuse et bien équipée. La literie excellente. La propreté était irréprochable. Nous avons été charmés par la gentillesse du personnel qui était avenant et à l'écoute. Par contre, notre chambre, située au 5ème étage, était située juste à côté de l'escalier menant à la salle de restaurant/petit déjeuner. L'isolation phonique étant quasi nulle, nous entendions le personnel préparer la vaisselle du petit déjeuner à partir de 6h du matin, donc difficile de se rendormir. Le soir c'était des éclats de voix des personnes qui montaient prendre un verre. Il aurait sans doute suffit d'une porte supplémentaire entre la zone de sommeil et la porte d'entrée de la chambre où alors une porte en haut de l'escalier pour isoler la partie restaurant de la cage d'escalier pour que les bruits soient affaiblis. Pour ce qui est des bruits de la rue, nous les entendions en bruits de fond mais cela ne nous a pas trop gênés. L'hôtel étant en retrait par rapport à la grand rue. Autre point un peu décevant, le petit déjeuner. Le pain était clairement du pain décongelé et le choix des autres ingrédients était principalement des pâtisseries. Par contre le.yaourt glacé était top! Malgré ces inconvénients, nous avons passé un très bon séjour dans cet établissement.

（由 Google 翻译）我们第一次来那不勒斯，在这里住了5晚。酒店地理位置优越，位于火车站和Cento历史街区之间。我们可以轻松地步行前往主要景点，或者乘坐干净高效的地铁，而且地铁也很近。早餐应有尽有，新鲜美味。不过，最精彩的是他们对服务人员和非意大利游客的态度。我们没有遇到任何像英语游客那样的冷漠态度。每个人都热情好客。特别要感谢前台的Enzo和Francesco。无论是指引方向、预订餐厅，还是只是聊聊你一天的经历，他们都非常乐于助人。他们是酒店的骄傲。我们对他们感激不尽。 （原文） We stayed here for 5 nights on our first ever visit to Naples. It is well located between the train station and the cento historical zone. We comfortably walked to the major sites or caught the clean and efficient metro which was also close to any others The breakfast had everything we wanted and was fresh. The highlight though was their attitude to service and non Italians. We didn’t encounter any of the dismissive attitude you can get as an English speaking tourist. Everyone was welcoming. Special mention though to Enzo and Francesco on the front desk. So so helpful whether it be directions or a restaurant booking or just a chat about your day. They are a credit to the hotel. We cant thank them enough

（由 Google 翻译）圣彼得酒店 (Hotel San Pietro) 就像一颗隐藏在肮脏小巷深处的珍宝。不过，别被周围的环境所迷惑——我们得出的结论是，那不勒斯的大部分地区都差不多。从酒店到车站和旅游景点都很方便，但最好还是步行稍远一点到大教堂地铁站——那里非常现代化，而且不像特米尼地铁站那么拥挤。 我们在八月中旬住了三个晚上。我们的房间相当宽敞，一尘不染，空调很给力，因为外面闷热难耐，这点非常有必要。床很舒服，也很大！ 早餐在顶楼的屋顶咖啡吧享用。选择虽然不多，但完全够用。我唯一的不满是电梯不太适合胆小的人！ 接待处布置得非常漂亮，但最突出的是工作人员。他们都很友善，乐于提供方向和建议，而且没有什么麻烦。尤其是弗朗西斯科 (Francesco)，他简直是一颗宝石——我真想收养他！ 总的来说，我们很享受这次住宿并且一定会再次入住。 （原文） Hotel San Pietro is a little gem hidden up a grotty back street. Don’t let the surroundings fool you though - we came to the conclusion most of Naples is like this. It’s convenient for the station & connections to tours etc, but best to do the slightly longer walk to get on the Metro at Duomo - that’s exceptionally modern & nowhere near as crowded as Termini. We stayed 3 nights in the middle of August. Our room was reasonably spacious, spotlessly clean with efficient air conditioning, which was an absolute must as it was sweltering outside. Bed was comfortable & very big! Breakfast is on the top floor in the rooftop cafe bar. Not an extensive choice but perfectly sufficient. My only critique is the lift is not for the faint hearted! The reception area is very nicely furnished but the stand out is the staff. All lovely, happy to help with directions, recommendations & nothing was too much trouble. Francesco, particularly, is an absolute gem - I could have adopted him quite happily! All in all we enjoyed our stay & would definitely stay again.

（由 Google 翻译）很棒的酒店。位于主要车站的中心位置，方便探索更广阔的地区。步行即可轻松抵达那不勒斯Spacca购物中心以及那不勒斯的其他地方。房间干净整洁，屋顶露台令人放松。员工团队热情友好，乐于助人。下次我再来探索更多地方时，我知道该住在哪里了。 （原文） Great hotel. Central for the main stations for wider exploration. Easy to get out on foot to Spacca Napoli and everything else Napoli has to offer. Clean, tidy rooms with a relaxing roof terrace for unwinding. Fab, friendly and very helpful staff team as well. When I come back to explore more I know where to stay.

（由 Google 翻译）网络非常不稳定，我经常不得不让他们重启我那层楼的路由器，因为它总是自动断网。后来我干脆买了更多流量，因为我工作需要稳定的网络连接。 尽量不要住五楼的房间……大多数客人都会来这里放松、喝酒、吃早餐。他们会在深夜（酒吧）或清晨（早餐）在你房间门前聊天，等电梯的时候，或者干脆就坐在房间门前的沙发上享受。 早餐地点离你也很近，你什么都能听到。 附近环境比较脏乱，但不会影响你的住宿。我们在酒店内外都没有感到任何危险。 总的来说，如果价格合适，这里还是不错的。 （原文） The internet was VERY unstable and I often had to ask them to restart the router on my floor since it was disconnecting itself. To a point I simply bought more data instead, as I needed a stable internet connection for work. Try to avoid a room on the fifth floor... This is where most guests come to relax, drink, and have breakfast. They will chat in front of your room late at night (bar) or early morning (breakfast) while waiting for the elevator to arrive or simply enjoying the sofa right in front of the room. The breakfast is also close to you, you'll hear everything. Neighbourhood is trashy, but won't affect your stay. We never felt in danger outside or inside the hotel. Overall does the job if you can have it for a good price.

（由 Google 翻译）所有员工的服务和关怀都非常出色。他们总是很细心，主动询问我是否需要什么。房间舒适、干净、整洁。地理位置也完全符合我的预期，靠近火车站和城市其他区域。 （原文） Tanto el servicio como la atención de todo el personal, excelente. Siempre atentos y preguntando si necesitaba algo. La habitación cómoda, limpia y ordenada. La ubicación es acorde a lo que pretendía, cerca de la estación de tren y a otros sectores de la ciudad.

（由 Google 翻译）酒店安静，一切都很现代，而且相对较新。早餐美味，地理位置优越，靠近加里波第广场、地铁和火车站。步行即可到达老城中心。屋顶露台很漂亮。强烈推荐。 （原文） Ruhiges Hotel, alles modern und eher neu. Frühstück gut, Lage exzellent, schnell am P. Garibaldi und zur Metro und Zügen. Kurze Wege in altes Zentrum. Schöne Dachterrasse. Wirklich empfehlenswert.

（由 Google 翻译）我对这家酒店的住宿体验非常失望，它完全配不上四星级的评价。我住的小屋完全达不到宣传的标准。 • 没有冰箱，没有瓶装水，而且——简直荒唐——没有淋浴：我们不得不在一个设计糟糕的按摩浴缸里洗澡，既不实用也不卫生。 • 床很小，勉强能睡两个成年人，小屋的隔音效果也很差。我听到飞机、汽车和其他客人的声音，就像在外面一样。 • 除此之外，这里没有任何四星级酒店应有的额外设施：没有贴心的服务，没有安宁，没有隐私。 说实话，性价比太差了，整体体验令人失望。我强烈建议那些追求舒适或安宁的人不要选择这家酒店。 避免入住。 （原文） Je suis extrêmement déçu(e) de mon séjour dans cet hôtel qui ne mérite absolument pas ses 4 étoiles. Le chalet dans lequel j’ai dormi était indigne du standing annoncé. • Pas de frigo, pas d’eau en bouteille, et — chose complètement absurde — pas de douche : on devait se laver dans un jacuzzi mal pensé, loin d’être pratique ni hygiénique. • Le lit était minuscule, à peine adapté pour deux adultes, et le chalet était très mal isolé. J’ai entendu les avions, les voitures et les autres clients comme si j’étais dehors. • En plus de ça, aucun confort supplémentaire digne d’un 4 étoiles : pas de petites attentions, pas de calme, aucune intimité. Honnêtement, le rapport qualité/prix est catastrophique, et l’expérience globale a été une vraie désillusion. Je déconseille fortement cet établissement à toute personne cherchant un minimum de confort ou de tranquillité. À fuir.

（由 Google 翻译）我们在 Villa Elisio Hotel & Spa 的住宿体验既有亮点，也有明显的不足之处。 优点： 地理位置优越，靠近公交车站，出行十分便利。 酒店干净整洁，维护良好。 接待人员热情好客，英语流利，乐于助人。 早餐种类丰富，品种丰富。 按摩浴缸非常棒，桑拿（我们用过一次）也令人愉悦。 提供的洗漱用品质量上乘。 缺点： 小屋不太舒服：床太小（不适合两个人睡，身高超过 170 厘米的人绝对不适合）。 墙壁完全不隔音——我们能听到隔壁小屋里清洁工的忙碌声，就像他们就在我们的小屋里一样。 结果，我们在入住的两个晚上几乎没睡好。当我反映情况时，被告知由于酒店已满，没有其他空房了。 没有衣柜或合适的衣物存放空间，这让住宿体验不太方便。 总的来说，虽然水疗设施和工作人员都令人愉快，但房间不够舒适是影响我们住宿体验的一个主要问题。 （原文） Our stay at Villa Elisio Hotel & Spa had both highlights and significant drawbacks. Pros: Great location near the bus station, making it convenient for getting around. The hotel is clean and well-kept. Reception staff were welcoming, spoke good English, and were helpful. Breakfast was well organized with a good variety of choices. The jacuzzi was amazing, and the sauna (which we used once) was enjoyable. Toiletries provided were of good quality. Cons: The chalet was not comfortable: the bed was too small (not suitable for two people, and definitely not for anyone taller than 170 cm). Walls are not soundproof at all — we could hear the housekeepers working in the neighboring cabin as if they were inside ours. As a result, we barely slept during the two nights we stayed. When I reported this, I was told there were no other available rooms since the hotel was fully booked. There are no closets or proper space to store clothes, which made the stay less practical. Overall, while the spa facilities and staff were pleasant, the lack of comfort in the room was a major issue that impacted our stay.

（由 Google 翻译）酒店员工高效友好。早餐美味，房间一尘不染。唯一的缺点是离历史中心有点远，因为酒店靠近卡波迪蒙特博物馆。去市中心需要打车，回程步行约20分钟。最近的站点是考古博物馆。 （原文） Albergo con personale efficiente e cordiale. Ottima colazione e stanza pulitissima. Il difetto è che è un po ' lontano dal centro storico perché vicino al museo di Capodimonte. Per andare in centro ci vuole un taxi così x il ritorno. La fermata più vicina è quella del museo archeologico che dista una ventina di minuti a piedi.

（由 Google 翻译）酒店距离市中心仅几分钟路程。 设施舒适。 房间不错，但遗憾的是该地区夜间可能会比较吵闹。 早餐种类丰富，产品优质。 员工乐于助人且友好。 ----------- 酒店距离市中心仅几分钟路程。 结构舒适。 房间不错，但遗憾的是该地区夜间可能会比较吵闹。 早餐种类丰富，产品优质。 员工乐于助人且友好。 ----------- 距离市中心仅几分钟路程。 设施舒适。 环境不错，但遗憾的是该地区夜间可能会比较吵闹。 服务种类丰富，产品优质。 员工亲切友好，服务周到。 （原文） Hotel just a few minutes from the city center. Pleasant facility. Decent rooms, but unfortunately the area can be quite noisy at night. Various breakfast with excellent products. Helpful and friendly staff. ----------- Hotel a pochi minuti dal centro. Struttura piacevole. Camere discrete, purtroppo la zona può essere alquanto rumorosa di notte. Colazione varia e prodotti ottimi. Personale disponibile e gentile . ----------- Hotel a pocos minutos del centro de la ciudad. Instalaciones agradables. Habitaciones decentes, pero lamentablemente la zona puede ser bastante ruidosa por la noche. Desayuno variado con excelentes productos. Personal amable y servicial.

（由 Google 翻译）这次旅行真是令人失望。本来感觉很棒，但我们住的是后院的1号小木屋。里面没有暖气，玻璃门让花园里的光线全都照进来，侧窗能看到外面的一切，没有淋浴（只能去卫生间洗澡），而且卫生状况极差，到处都是灰尘。简直是最糟糕的体验。千万别住花园小木屋。 （原文） Foi decepção da viagem. Parecia ser ótimo, mas fomos para o chalé número 1 no quintal. Nao tem aquecimento, porta de vidro entra toda iluminação do jardim, janela lateral da pra ver tudo do lado de fora, nao tem chuveiro (precisa tomar banho na banheiro) e a limpeza péssima. Tinha sujeira em todos os cantos. Pior experiência. Nao fiquem no chalé do jardim.

（由 Google 翻译）一家地道的意大利酒店，风格独特，魅力十足。工作人员热情友好，乐于助人。我们的房间始终保持着崭新的状态，配备了我们所需的一切便利设施。早餐总是很棒，酒店还配备了咖啡师。一定会再次入住！ （原文） An authentic Italian Hotel with a lot of style and charisma. The staff was friendly and helpful. Our room was always in pristine condition and they had every amenity we needed. The breakfast was always amazing and we had on site baristas. Would definitely stay here again!

（由 Google 翻译）建议：千万别订。你订的不是酒店房间，而是花园里的小屋花园房。床是拼凑起来的。别被浴室照片误导了。这大概就是他们获得四星评级的原因吧。这个街区像德里一样非常繁忙，而且感觉不太安全。早餐糟糕透了，连个西红柿都看不到。每隔两分钟，就会有一架飞机从你的小屋上空飞过，而且没有任何隔热措施。而且投诉只有你再次支付一大笔钱才能得到解决。我们住了一晚就退房了。 （原文） Advies, niet boeken. Je krijgt niet de hotelkamer die je geboekt hebt maar een chalet tuinhuis in de tuin. Met een in elkaar getimmerd bed. Laat je niet misleiden door de bad foto's. Waarschijnlijk hebben ze daardoor een 4 sterren bereikt. De wijk is superdruk, als Dehli, voelt onveilig. Ontbijt waardeloos, nog geen tomaat te zien. Elke 2 minuten een vliegtuig precies over je chalet zonder isolatie. En klachten oplossen alleen als je nogmaals veel geld betaald. We zijn uitgecheckt na een nacht.

（由 Google 翻译）氛围非常舒适，房间设施齐全，品质一流，部分客房甚至还设有小阳台。自助早餐丰盛多样。工作人员彬彬有礼、热情友好。他们随时乐意解答任何问题，并且非常热情，致力于确保我们不仅在酒店，而且在整个城市都能享受到优质的体验。 推荐商务和休闲旅客入住。 （原文） Ambiente molto confortevole, camere ottime e ben strutturate, con in alcuni casi persino il balconcino. Colazione abbondante, a buffet, e varia. Staff cortese, gentile e amichevole. Non lesinano in chiarimenti e sono gentilissimi, attenti a poterci far avere un'esperienza di qualità non solo nel loro hotel ma per la città nel suo complesso. Consigliato sia per viaggi di lavoro che di vacanza.

（由 Google 翻译）地理位置优越，距离Spaccanapoli和地铁站仅2分钟路程。 房间宽敞，床很舒服。配有保险箱、迷你吧和水壶，提供茶和花草茶。淋浴间有点旧，没有地方放洗漱用品。房间非常干净。 早餐包含咸味和甜味食品。 唯一的缺点是价格有点高。 （原文） Super bien placé, à 2 minutes de spaccanapoli et du métro. La chambre est spacieuse, le lit confortable. Il y a un coffre-fort, un mini-bar et une bouilloire avec des thés rt des infusions. La salle-de-douche est un peu vieillotte et il n'y a rien pour poser la trousse de toilette. Il est très propre. Au petit-déjeuner on trouve du salé et du sucré. Seul hic, le prix, un peu élevé.

（由 Google 翻译）我在这家酒店的体验非常棒。首先，前台人员非常乐于助人，而且很有礼貌。房间干净舒适。酒店位于那不勒斯市中心，靠近地铁。早餐很棒。我一定会再来Correra 241…… （原文） My experience at the hotel was excellent. First of all, the reception staff were very helpful and polite. The room was clean and comfortable. It is centrally located in Naples and close to the metro. The breakfast was good. I will definitely come back to Correra 241....

（由 Google 翻译）酒店位于一个远离城市喧嚣的内院中，非常适合6岁的孩子入住。 从入住到离开，一切都完美无瑕。我们的房间干净舒适。早餐种类丰富，应有尽有，而且从地铁站但丁站出来就非常方便。那不勒斯处处充满惊喜，这家酒店也不例外。我们一定会再来的！ （原文） L’hôtel est dans une cours intérieure, loin du bruit et de l’effervescence de la ville, idéale avec un enfant de 6 ans. Tout a été parfait, du début à la fin. Notre chambre était propre et très confortable. Il y a pile ce qu’il faut au petit déjeuner et tout est accessible depuis les métros , pile à la sortie Dante Naples vous réserve de belles surprises, tout comme cet hôtel, nous reviendrons !

（由 Google 翻译）这家酒店位于意大利那不勒斯，始建于12世纪。建筑坚固耐用，部分内部装饰保留了古朴的韵味，大堂内设有一个类似地下墓穴的区域，您可以参观。酒店拥有古老的楼梯，由坚固的石材打造。房间不错，但谈不上奢华，但您一定会满意。房间内冰箱价格低廉，与美国酒店相比，性价比很高。酒店楼下有可乐、可口可乐、啤酒、香槟等饮品，还有酒吧，免费早餐也很棒，我从未见过如此美味的美国酒店早餐。如果您在前往其他城市的途中经过那不勒斯，一定要在这里住上一两晚。 （原文） This hotel in Naples Italy. The building was built in the 1100s. Very sturdy building, with part of the old interior with a catacomb like area you can visit in the lobby it has ancient stairs,they are solid stone. Rooms are nice but not luxury. But you will be fine. Low prices in room fridge very good change from American hotels. Coke,coke0,beer,champagne, bar downstairs, free breakfast that is great, never seen a American hotel breakfast this good. If you go to Naples on your way to other cities be sure to stay here a night or 2.

（由 Google 翻译）我在这家酒店住得很愉快。地理位置绝佳，早餐不错，酒吧价格合理，房间很大，最重要的是，这里的员工真心实意地想帮助你，确保你住得开心。 （原文） I had a wonderful stay at this hotel. Location is perfect, breakfast was good, bar was reasonably priced, room was enormous and - most importantly - the staff here genuinely want to help you and make sure you have an enjoyable stay.

（由 Google 翻译）需要说明的是：我不知道意大利那不勒斯普通酒店房间的价格是多少。我也不知道我是否因为是通过旅行社预订而获得了优惠价格。 不过，我很高兴我选择了这家酒店。它地理位置优越，靠近那不勒斯许多你想去的景点。房间干净整洁，空间也足够宽敞。工作人员非常热情周到。你还想要什么呢？下次再来那不勒斯，我还会选择这家酒店。 （原文） Caviat: I don't know what the rate for a typical hotel room in Naples, Italy goes for. And I don't know if I was given a preferred rate because I booked it through a tour company that was using it. But, I am glad I did. It is centrally located and nearby alot of the sights you would want to see in Napoli . The room is clean and has enough room to spread. The staff are helpful. What do you want? I will stay here again when I return to this city.

（由 Google 翻译）总的来说，我们在这家酒店的住宿体验还算不错，物有所值。房间满足了我们的基本需求——干净舒适，适合短期住宿。 工作人员乐于助人，彬彬有礼，我们对此非常感激。然而，早餐的品种比较有限，需要改进。 不过，如果你想找一家经济实惠的酒店，这里还是不错的选择。 （原文） Our stay at this hotel was overall sufficient for the price we paid. The room met our basic needs—clean and comfortable enough for a short stay. The staff were helpful and polite, which we really appreciated. However, the breakfast could use some improvement, as the variety was quite limited. Still, it’s a reasonable option if you’re looking for something budget-friendly.

（由 Google 翻译）不推荐！在这家酒店住了一晚，感觉糟透了。大楼旁边正在施工，幸好我们从周五晚上住到周六，所以施工的轰鸣声在周五下午5点左右停止了。 虽然他们的网站上宣传有空调，但尽管外面很暖和，整栋楼的空调系统都关闭了。我们住的房间被一个简单的隔断分成了两个房间，所以各种噪音（谈话声、鼾声）整晚都能听到。灯光透过门缝透进来，所以我们用毛巾盖住了那个很大的缝隙。更糟糕的是，我们的房间肯定没有打扫干净。浴室的地板上和床上到处都是头发。淋浴间勉强够我这样一个娇小的女士使用或活动。我们投诉时，他们说没有其他空房了，尽管我们可以通过他们的网站在线查看和预订可用的房间。 这家酒店自称是四星级酒店，然而，房间质量远达不到标准。 （原文） Do not recommend! Stayed at this hotel for one night and it was terrible. There is construction occurring directly beside the building and luckily we stayed from Friday night to Saturday so the construction banging did stop around 5pm on the Friday. While air conditioning is advertised on their website, the system was shut down for the entire building even though it was so warm outside. The room we stayed in was split into 2 rooms by a simple divider and so all noise (talking, snoring) was heard all throughout the night. Light comes through the door so we used a towel to cover the large gap. Cherry on top, our room definitely was not cleaned properly. There was hair all over the bathroom floors and also the bed. The shower barely is large enough for a small petit woman like me to fit or move around. When we complained they stated no other rooms were available even though we were able to see and book available rooms online via their website. This hotel claims to be a 4 star hotel, however, the room was no where near up to standards.

（由 Google 翻译）在那不勒斯旅行时的绝佳选择。房间干净/酒店装修精美。早餐不错，尽管显然很多客人没有选择享用。步行即可轻松抵达西班牙区和历史中心。一个重要的建议，但不是关于酒店。要特别小心出租车司机，我们乘坐的每一位司机都想宰我们。我甚至问前台他们为我们安排的出租车送我们去那不勒斯中央火车站要多少钱。他们说 16 欧元，当司机停车时我们确认，他说不是，要 20 欧元。我不得不告诉他，酒店告诉我的是 16 欧元，当他送我们下车时，我给了他一张 20 欧元的钞票（我所有的钱），他显然不想找零。他很快给了我 3 欧元，然后回到车上开走了。那不勒斯的司机不想接受信用卡。如果您使用信用卡付款，他们肯定会向您收取更多费用。 （原文） Great choice when in Naples. Clean room/nice updated hotel. Good breakfast although it was clear many guests did not choose to partake. Easy walk to both Spanish Quarter and to historic center. One big word of advice though not regarding the hotel. Be very careful of taxi drivers, literally every one of the ones we used tried to rip us off. I even asked the front desk how much it would cost for a taxi that they arranged for us to take us to Napoli Centrale train station. They said 16 euros, when the driver pulled up we confirmed and he said no it would be 20. Had to tell him I was told 16 by the hotel, when he dropped us off I gave him a 20 euro bill (all I had), he clearly did not want to give us change. He quickly gave me 3 euros then got back in the car and drove away. The drivers in Naples DO NOT want to take credit cards. If you pay by credit card they will definitely charge you more.

（由 Google 翻译）员工热情周到。房间不错，没什么可抱怨的。旅行快结束时住在这里，那时我已经住过好酒店和差酒店了。我会给三星半。 （原文） Pleasant and accommodating staff. Room was decent. No complaints. Stayed here at the end of my trip and at that point, I had been in better and worse hotels. Would give 3-1/2 stars.

（由 Google 翻译）我们花了大约150欧元订了一间双人房，住了一晚。房间位于五楼，看起来和照片上不一样，而且非常破旧，不干净（扶手椅、窗帘都很脏，有异味，墙壁刮痕累累）。我们住的酒店旁边有一个建筑工地，工人们早上7点就开始工作了，所以我们被噪音吵醒了（如果前台能提前告知就好了）。 没有毯子，只有床单，所以我们晚上只能用羽绒被盖着。 早餐很差，选择有限，质量也很差，不像四星级酒店的早餐，更像是二星级酒店的早餐。 唯一的优点是位置（靠近地铁站和港口）。 非常令人失望。 （原文） We paid around 150 euro for a double room for one night. The room was located at the fifth floor, it was not looking as in the photos, but very used and not clean (dirty armchair, curtains, a weird smell, scratched and dirty walls). There is a construction site on the side of the hotel we were accommodated, the workers started to work at 7 AM so we were woken up by the noise (it would have been nice to be made aware of this aspect by the reception personnel). There was no blanket available, only sheets, so we had to use the bed duvet to cover us during the night. The breakfast is very poor, with very limited options and low quality, nothing like a 4 star hotel breakfast, more like a 2 star hotel breakfast. The only good thing is the location (close to a metro station and to the port). Very dissapointing.

（由 Google 翻译）地理位置优越，非常干净，服务也非常好。员工友善。早餐不错。真是个惊喜。 （原文） Excelente ubicación, súper limpio, muy buen servicio. Amables. Desayuno bueno. Ha sido una sorpresa agradable.

（由 Google 翻译）地理位置优越。位于市中心，靠近 Municipio 地铁站和 Beverello 码头。接受信用卡付款。房间舒适，浴室也不错。24/7 全天候接待。配备电梯。员工友好热情。专业。价格合理。自助早餐不错。 （原文） Ottima posizione. Centrale, vicino alla fermata della metropolitana Municipio e al molo Beverello. Accetta carte di credito. Buona la camera, buono il bagno. Ricevimento H24 sette giorni su sette. Dotato di ascensore. Personale cortese e disponibile. Professionale. Prezzi adeguati. Colazione a buffet, buona.