(由 Google 翻译)酒店位于15街,正对着木板路。酒店设有室内泳池,即使在恶劣天气也能畅游。酒店员工服务周到,知识渊博。
位置:酒店位于木板路旁,前往海滩非常方便。我们步行即可到达许多餐厅(例如标志性的Thrasher、Fractured Prune、Dumsters、Fishers、意大利披萨店,以及附近一些新开的面包店,例如Bae-tee)。酒店大堂角落里出售一些食物和生活用品,以防您忘记带海滩必需品。
当天气转为狂风骤雨时,酒店的室内泳池非常受欢迎,不过我希望聊天区能更温暖一些,离热水浴缸更近一些。酒店还提供宽敞的区域,当阳光明媚但风太大而无法坐在沙滩上时,可以躺下、吃蔬菜、晒晒太阳。我喜欢客人可以从侧门进入(并且有办法清理沙子),这样我们就不用穿过大堂或房间,把沙子之类的东西带进来了。我还喜欢可以选择乘坐更直接的电梯直达停车场,绕过大堂,这样可以节省入住后的时间。
房间干净整洁,虽然床垫需要翻转(以免一侧塌陷),但配有多个枕头,睡起来很舒服。上网很方便,我们入住期间的无线网络没有任何问题。淋浴间提供的洗手液和洗发水也很好。我也喜欢酒店内的安全扶手。
正如我所说,我要特别表扬我在入住期间遇到的酒店员工。他们都很专业、礼貌、乐于助人。Terry 为我们办理入住手续时,我听到 Tasha 帮助一对老夫妇了解重要的餐饮和泳池开放时间。她本来可以直接递上信息表,但 Tasha 花了不少时间口头告知了这些信息,这对老夫妇甚至都没有主动要求额外的帮助。
后来,由于我们的失误导致预订出现混乱,我很感激员工们的通情达理。我接到了Tasha的电话,这才意识到我们犯了一个错误。问题得到了迅速有效的解决。
最后,Jay帮我解决了一个虽小却意义重大的“麻烦”,让我写下了这篇评论。我们从木板路买了Thrasher薯条和小份软壳蟹三明治,准备带回房间吃。不知怎么的,我们找不到或者忘了拿番茄酱。我一时兴起,下楼到大堂问哪里可以买到番茄酱。我以为前台的Jay会带我去酒店餐厅买,或者让我走到餐厅去那里买。
结果,他让我等着,走进房间,回来时拿的可不是几包,而是一大把。在我看来,当一个兄弟姐妹想在薯条上加番茄酱而不是麦芽醋,而我回来时什么调味品都没有的时候,Jay救了我一命!
我有几个小抱怨。泳池甲板很滑,即使穿着人字拖也一样。如果聊天区水流再大点或者水温再高点,可能会更舒服。不过,泳池温度高、水流又弱,可能是因为泳池没有救生员,所以这只是个小问题。酒店的肥皂很容易溶解,两块洗手液应该是标配。
没有免费早餐,但酒店有餐厅,我们的房间里有一台Keurig咖啡机和一台微波炉。每天早上,大堂都会为客人提供热水、咖啡胶囊、茶包和可可。我不记得供应了多久,但通常供应到上午晚些时候。我们的房间里包含一个漂亮的Keurig咖啡壶和咖啡胶囊。
我没怎么用大堂,但布局很好。大堂的卫生间有很大的隔间,非常干净,隔间的门保证了很大的私密性。沙发和椅子都很舒服。视野仅限于游泳池和休息区(但外面有一个私人(仅供酒店客人使用)休闲阳台,客人可以在那里欣赏一楼的海滩和大海,配有躺椅)。
(原文)
Location on 15th street puts it in the midpoint of the boardwalk. Hotel includes an indoor pool which is great in inclement weather. Hotel employees are attentive to detail and are knowledgeable.
Location: Hotel is on the boardwalk so access to the beach is very easy. We were within walking distance to many eateries (iconic Thrasher, Fractured Prune, Dumsters, Fishers, Italian pizza and near new places such as the bakery Bae-tee). Hotel does sell a few food and necessities in a corner in the lobby in case you forgot some beach essentials.
And when the weather turned gusty and rainy, the hotel's indoor pool was much appreciated, although I wish the conversation pit was warmer and closer to a hot tub. The hotel also offered a generous area on property to lay out, veg and tan in the sun when it was sunny but too windy to sit on the beach. I liked that guests get access (and a way to clean off sand) to a side entrance so we don't have to track in sand etc. through the lobby or our rooms. Also I liked how one can choose to use a more direct elevator to the parking lot that bypasses the lobby to cut down on time after check-in.
Room accomodations were clean, tidy and while the mattresses need to be turned (to avoid dipping on one side), they were comfortable with numerous pillows. Internet access was easy and there were no problems with wifi during our stay. Included liquid soap and shampoo in the shower was fine. I like the included safety bars too.
As I said, special praise goes to the hotel employees I encountered during our stay. All were professional, courteous and accommodating. As Terry checked us in, I overhead Tasha help an older couple understand important dining and pool hours. She could have just handed the info sheet but Tasha take time to also verbally give the info without the couple even asking for the extra help.
Later on, I was grateful for the employees' accommodating attitude when there was a reservation mix-up due to an error on our part. I received a call from Tasha only to realize we had made a mistake. It was resolved quickly and efficiently.
Lastly, a small but significant 'save' by Jay has me making this review. We bought Thrasher fries and small soft shell crab sandwiches from the boardwalk to eat back in our room. Somehow we could not find or forgot to grab ketchup packets. On a whim, I go down to the lobby to ask where I could get ketchup packets. I assumed Jay at front desk would direct me to the hotel restaurant to buy some, or tell me to walk to the restaurant and ask for some there.
Instead, he asks me to wait, walks into a room and returns with, not a few packets, but with a generous handful of them. In my opinion, when a sibling wants ketchup over malt vinegar on fries, and I was coming back without any condiment, Jay saved the day!
I have a few complaints. The pool deck was pretty slippery even if one used flip flops and it might be more enjoyable if the jets on the conversation pit was a bit stronger or the water a bit warmer. Still the temperature and weak jets might be because the pool does not offer a lifeguard so it's just a quibble. Hotel soap dissolves very easily and two hand soap bars should be standard.
No complimentary breakfast but there is a hotel restaurant and our room had a keurig and a microwave. Each morning hot water, coffee capsules tea bags and cocoa are set out for guests in the lobby. I can't recall how long it is available but it was out until late morning. A nice Keurig carafe with coffee capsules was included in our room.
I did not use the lobby much but it is well laid out. The lobby bathrooms had huge stalls, very clean and the stall doors gave a lot of privacy. The couches and chairs were comfortable. The view was just to the pool and the lounging area (but there is a private (just for hotel guests) access lounging balcony outside where one can contemplate the beach and ocean on the first floor, complete with lounge chairs).