华盛顿特区中50家最佳新酒店

（由 Google 翻译）我们非常喜欢在这里的住宿！我们住了5晚，地理位置优越，非常适合参观史密森尼博物馆。我们几乎步行就能到达所有博物馆和餐厅。我非常喜欢每天早上在Cafe Riggs享用的早餐！美味又始终如一。绝对值得将早餐包含在房费里。我会向朋友推荐这家酒店，并且还会再次入住！从清洁度、服务和时尚风格来看，这里感觉就像一家五星级酒店。我喜欢这里的一些小细节，比如房间里的雨伞和浴袍。前台工作人员特别友好热情，总是乐于为我们拿瓶装水和备用雨伞。 （原文） We loved our stay here! We stayed 5 nights and this location was perfect for visiting the Smithsonian’s. We walked to nearly every museum and restaurant. I absolutely loved breakfast at Cafe Riggs every morning! Delicious and consistent. Definitely worth getting breakfast included with your room. I will recommend this hotel to friends and would stay here again! Felt like a five star hotel in terms of the cleanliness, service, and updated style. Loved the little touches, like the umbrella in the room and robes. The front door staff were especially nice and welcoming, always willing to grab us bottled water and extra umbrellas.

（由 Google 翻译）我在这里的体验还算不错，但没有什么特别之处。在网上看到这家酒店荣获米其林指南奖的消息后，我原本期待它能提供卓越的服务，但最终体验却只是中规中矩。 酒店整体氛围别具一格，处处体现着历史悠久的银行主题。屋顶露台不对住客开放，仅用于举办私人活动，这点让我有些失望。 这家酒店的亮点在于其附属的咖啡馆，我们在那里吃了两顿饭，非常享受。员工很棒，食物也很棒。周末早餐在上午10点结束，工作日则在上午11点结束，这让我感到有些奇怪——这似乎有点违反常理。 至于房间，由于我们是通过Capital One Travel预订的，酒店免费升级到了高级房。床很舒服，但枕头有点凹凸不平。第二天晚上，酒店给我们换了一个新枕头，虽然仍然凹凸不平，但至少不那么厚，也更舒服了。窗帘没有互相重叠，所以不会完全遮光。淋浴和水槽的水压都很难控制——要么水温很烫，要么上次淋浴时根本没热水。水槽排水塞坏了，卡住了。隔音效果极差——走廊里的人说话听起来就像和我们在一个房间里一样。退房时我提到水槽排水塞的问题后，他们很细心地处理了，所以我并不生气。但所有这些细节都反映出这家酒店缺乏卓越的体验。不过，这些都不足以阻止我再次入住，总的来说，这是一次不错的住宿体验。 门卫是这家酒店的另一个亮点——他们真的很棒。 （原文） I found my experience here to be fine but nothing out of the ordinary. After reading online about the Michelin Key award being given to this establishment, I kind of had expectations of exceptional service, but it was just standard in our experience. The hotel offered an interesting vibe with the historic bank theme present all throughout. I was disappointed that the rooftop is not open to guests, only for private events. The highlight of this property is the cafe attached, we really enjoyed our two meals there. The staff was great and the food was too. It is odd to me that breakfast ends at 10am on weekends and 11am on weekdays - that seems a bit counterintuitive. As for the room, we were given a complementary upgrade to a superior room due to our having booked with capital one travel. The bed was comfortable but the pillows were quite lumpy. We were given a new pillow the second night and it was still lumpy but at least less thick and more usable. The curtains didn't overlap with each other so they didn't truly black out the room. The water supply in both the shower and sink was difficult to control - either it was really hot, or in my last shower there, simply just no hot water. The sink drain plug was not functional and got stuck shut. The sound isolation was incredibly bad - people talking in the hallway sounded like they were in the room with us. They were attentive to the sink drain plug issue once I mentioned it at checkout so I'm not upset, but all of these details generally reflect the lack of an exceptional experience at this property. These things wouldn't keep me from staying there again, though, overall it was a good stay. The doormen were the other highlight of this hotel - they are really great.

（由 Google 翻译）这篇评论主要是为了表扬里格斯华盛顿特区酒店的一位工作人员，她在帮我更改感恩节期间在莱尔华盛顿特区酒店的入住和退房日期时表现得非常出色。玛丽昂，非常感谢你的坚持、耐心和友善，帮我多次重新预订房间。你热情友好，让我在通话过程中感到非常舒适。感谢你克服重重困难，努力让我满意。希望你看到这篇评论后心情愉快。再次感谢玛丽昂，祝你假期愉快！莱尔酒店，我很有可能会再次入住，因为你们的前台团队太棒了！ （原文） This review is more so to shout out one of the reps from the Riggs DC hotel as she was phenomenal while assisting me with moving my check in and check out day for my Thanksgiving stay at Lyle DC. Thank you, Marion, for your determination, patience and kindness while helping me rebook my stay for the umpteenth time. You were a delightful spirit and made me feel very comfortable during our call. I appreciate you working hard to make me happy despite having to work around the norm, and I hope you read this review and it makes your day. Thanks again, Marion and have a wonderful holiday season. To the Lyle, I will most likely visit the hotel again due to your phenomenal front desk team!

（由 Google 翻译）里格斯酒店绝对算不上五星级酒店。我最多只能给它3.5-4分。房间很漂亮，地理位置优越，但这些就是我对这家酒店唯一的好评了。幸好我们只住了一晚。首先，我没法淋浴，因为唯一的用水选择就是用热水。显然，这是酒店内部已知的问题，但工作人员没有发出任何警告，只是敷衍了事。墙壁薄如纸，很难入睡。他们似乎还允许吸烟，因为我们隔壁房间的烟离我们门太近了，把我从睡梦中吵醒了。床很粗糙，很不舒服；而且只有床单和羽绒被，没有床单，感觉很不干净。我们的恒温器也坏了，工作人员也敷衍了事。房间里的灯光也很暗，只有情绪灯，很难准备。再说一次，这家酒店一点都称不上五星级，我很高兴我们只住了一晚。我永远不会再住在 Riggs 酒店。 （原文） The Riggs hotel is by NO means a 5 star hotel. I would give it a 3.5-4 AT BEST. The rooms are cute, great location, but those are the only good things I can say about this hotel. Thankfully, we were only there for one night. For starters, I wasn’t able to shower, as the only option of water was scalding. Evidently, it’s a known building issue, and the staff didn’t give any advisory warning and brushed it off. The walls are paper thin, so it was very difficult to sleep. They also apparently allow smoking, as our neighboring room was smoking so close to our door it woke me from my sleep. The beds were scratchy and uncomfortable; also only had a fitted sheet and duvet, no flat sheet, which felt unclean. Our thermostat also didn’t work, and was brushed off by staff. The lighting in the rooms is also very dim, mood light only, making it difficult to get ready. Again, nothing about this hotel is 5star, and am SO glad we were only there for one night. I will NEVER stay at Riggs again.

（由 Google 翻译）母亲去世后，这是我和父亲第一次一起旅行。我想让它变得有意义，所以决定多花点钱，订一家特别的酒店，希望能给我们留下美好的回忆。 因为房价不菲，我真心希望在里格斯酒店的体验还不错——但酒店却让我不敢相信。 . 1. 没有冷水——淋浴间只有滚烫的热水。我打电话给前台，他们说十分钟后会派工程师过来。我等了二十分钟，却没有人来。父亲已经睡着了，我需要洗澡睡觉，所以我告诉他们不要再派人来了。淋浴开了二十多分钟，水终于稍微热了一些，我勉强洗了个澡。 . 2. 半夜前台反复打电话。我们睡觉的时候，前台至少打了五次电话到我们房间。一开始我没理会，以为是打错了。但电话一直响个不停，我终于接了电话，结果听到的是：“您不是要遥控器吗？”我真不知道一家五星级酒店怎么能这样打扰客人的睡眠。 . 3. 第二天早上，热水问题还是没修好。我又打电话给前台，他们说工程师十分钟后到。后来，我又打电话说要出去吃早餐，另一位工作人员告诉我，热水问题实际上影响了整栋楼，他们不知道哪些房间受到了影响。他们补充说：“如果我们修不好，我们会让你用另一个房间洗澡——如果你真的需要的话。” 这是什么评论？非常粗鲁，非常不专业。 . 坦白说，我不明白这家酒店怎么能算得上五星级酒店。控制水温是酒店业最基本的环节之一，而工作人员处理这个问题的方式与五星级服务相去甚远。 . 地下室的高档鸡尾酒吧和一楼漂亮的餐厅或许值得一去——但绝对不值得花这个价钱在这里过夜。 . 他们取消了大约45美元的度假费，但我越想越后悔在这里花钱。 . 作为客人，我可以自信地说——这不是一家五星级酒店。它应该降级为四星级，甚至三星级。说实话，即使是三星酒店，至少水温也应该正常。 （原文） After my mother passed away, this was the first trip my father and I took together. I wanted it to be meaningful, so I decided to spend more and book a special hotel, hoping it would give us a good memory. Because the room rate was quite high, I really wanted to believe that my experience at The Riggs wasn’t bad — but the hotel made that impossible. . 1. No cold water — only scorching hot water came out of the shower.
I called the front desk, and they said they’d send an engineer in ten minutes.
I waited twenty minutes, but no one showed up. My father was already asleep, and I needed to shower and go to bed, so I told them not to send anyone anymore.
After running the shower for over twenty minutes, the water finally became slightly less hot, and I managed to shower — barely. . 2. Repeated phone calls from the front desk in the middle of the night.
The front desk called our room at least five times while we were sleeping.
At first, I ignored it, thinking it was a mistake. But when it kept ringing, I finally answered — only to hear, “Didn’t you request a remote control?”
I have no idea how a five-star hotel could disturb a guest’s sleep like that. . 3. The next morning, the hot water problem still wasn’t fixed.
I called the front desk again, and they said the engineer would arrive in ten minutes.
Later, when I called again to say we’d be out for breakfast, another staff member told me that the hot water issue was actually affecting the entire building and that they didn’t know which rooms were impacted.
They added, “If we can’t fix it, we’ll let you use another room to shower — if you really need to.”
What kind of comment is that? It was extremely rude and unprofessional. . Frankly, I don’t understand how this hotel qualifies as a five-star property.
Controlling water temperature is one of the most basic aspects of the hospitality industry, and the way the staff handled the issue was far from five-star service. . The fancy cocktail bar in the basement and the pretty restaurant on the ground floor might be worth visiting once —
but it’s absolutely not worth the price to stay overnight. . They removed about $45 of the resort fee, but the more I think about it, the more I regret spending my money here. . As a guest, I can confidently say — this is not a five-star hotel.
It should be downgraded to four, or even three stars.
Honestly, even three-star hotels at least have properly working water temperatures.

（由 Google 翻译）这绝对是我体验过的最棒的酒店！通过Capital One Premier Collection预订的。工作人员非常友好，每个细节都经过深思熟虑。里格斯的历史魅力令人叹为观止，里格斯咖啡馆的餐点更是令人垂涎欲滴——我们吃了晚餐和早午餐。地理位置绝佳——我推荐租他们的免费自行车，绕着国家广场转一圈。氛围优雅高贵，却又不失宁静，不会太过奢华。我迫不及待地想再来！ （原文） Truly the BEST hotel experience I’ve ever had! Booked through the Capital One Premier Collection. The staff were so friendly and every detail was thought of. The historic charm of Riggs is stunning and meals at Café Riggs were to die for — we had both dinner and brunch. Location could not be better — I recommend renting their free bikes for a ride around the National Mall. The atmosphere is classy and elegant, yet still calm and not too over-the-top. I can’t WAIT to be back!!

（由 Google 翻译）地理位置绝佳。每个人都热情好客，乐于助人。调酒师和调酒师对我们非常友好，而且他们调制的鸡尾酒也棒极了！房间里的家具结实耐用，非常舒适。 （原文） Great location. Everyone is helpful and hospitable. The bartenders and mixologists are so nice to us and they serve amazing cocktails! Rooms have nice, solid furnitures

推荐大家入住这家酒店 员工热情周到 客房服务比一般的酒店收拾的更整洁 一楼大厅的早餐方便并且味道不错

漂亮

舒适，干净，简洁。

古典味道

（由 Google 翻译）位于华盛顿特区的威拉德洲际酒店堪称独树一帜。从您踏入酒店的那一刻起，便能感受到无比的热情、专业的服务和真诚的款待。整个宴会团队都表现卓越——细致周到、组织有序，始终竭尽全力确保每一场活动都完美无瑕。厨师团队同样令人印象深刻，他们精心烹制的菜肴不仅摆盘精美，而且美味可口。 酒店管理团队树立了追求卓越的标杆，这一点体现在酒店的每一个细节之中。威拉德酒店无论哪个季节都散发着一种独特的魅力——走廊里洋溢着欢乐和活力，让每一次到访都倍感尊贵。 威拉德酒店是一家拥有世界一流服务的永恒经典之作，绝不会让您失望。 （原文） The Willard InterContinental in Washington, D.C. is truly in a league of its own. From the moment you walk through its doors, you’re met with exceptional warmth, professionalism, and genuine hospitality. The entire banquet team is phenomenal—attentive, organized, and consistently going above and beyond to make every event seamless. The chefs are equally impressive, crafting dishes that are both beautifully presented and absolutely delicious. The executive team sets the tone for excellence, and it shows in every detail throughout the hotel. And there’s something unmistakably magical about the Willard during any season—the hallways feel joyous and full of life, making every visit feel special. A timeless hotel with world-class service. The Willard never disappoints.

（由 Google 翻译）我们在威拉德酒店度过了一段难忘的时光。它不仅地处黄金地段，拥有精美的客房和绝佳的景观，而且隔壁就坐落着一家魅力十足的咖啡馆，里面还有华盛顿特区第二古老的酒吧。 然而，真正令人印象深刻的是酒店卓越的服务。阿里非常棒——他花时间与我们分享了酒店悠久的历史，在我们入住期间与我们进行了入住登记，并提供了周到的个人推荐。他真诚的热情和全体员工的友好相处，让我们的入住体验真正令人难忘。 我一定会再来，并强烈推荐这家酒店给所有来华盛顿特区旅游的人！ （原文） We had the most amazing experience at the Willard Hotel. Not only is it located in a prime area with beautiful rooms and great views, but it also has the most charming café right next door with second oldest bar in the DC. What truly stood out, however, was the exceptional service. Ali was wonderful—he took the time to share the rich history of the hotel, checked in with us throughout our stay, and offered thoughtful personal recommendations. His genuine warmth and the friendliness of the entire staff made our experience truly unforgettable. I would definitely come back and highly recommend this hotel to anyone visiting D.C.!

（由 Google 翻译）我和丈夫又开始旅行了。这次，我们叫了辆 Lyft 前往威拉德酒店，享受了两晚三天的住宿。 从抵达的那一刻起，一切都令人愉悦。我们的房间宽敞、干净、温馨，床铺舒适得让我们都不想离开！ 整个入住期间的服务都非常出色。我们遇到的每个人都热情友好、乐于助人。我们在酒店餐厅快速吃了顿午餐，味道好极了，让我们惊喜不已。汉堡和薯条火候恰到好处，虾仁沙拉新鲜可口。 一个特别贴心的细节是，退房后我们可以把行李安全地寄存在酒店，这样我们就可以安心地完成最后一个会议了。 总而言之，这是一次非常棒的体验，我们很乐意再次入住。强烈推荐威拉德酒店，享受轻松无忧的住宿体验。 （原文） Husband and I are on the road again. This time, we took a Lyft to The Willard and enjoyed a two-night, three-day stay. From the moment we arrived, everything was just lovely. Our room was spacious, clean, and welcoming, with a bed so comfortable we didn’t want to get out of it! The service throughout our stay was exceptional. Everyone we encountered was warm, helpful, and genuinely kind. We grabbed a quick lunch at the hotel's restaurant and were pleasantly surprised by how good it was. The hamburger and fries were cooked just right, and the shrimp salad was fresh and flavorful. One thoughtful touch that really stood out was being able to leave our luggage safely at the hotel after checkout while we wrapped up our final meeting. Overall, it was a wonderful experience, and we’ll gladly repeat it. Highly recommend The Willard for a relaxing, hassle-free stay.

（由 Google 翻译）地理位置优越的好酒店。服务很棒，大多数房间感觉很干净。走廊尽头有个方便的饮水站。退房后也可以寄存行李，很方便。酒店内的所有设施都很简陋。 缺点：房间里没有冰箱。理论上来说，它是个冷藏箱，可以放冰块，但要小心，因为冰块融化后会漏水。 代客泊车服务是65美元，有点乱，而且绝对不包含在内。附近停车位很少，所以几乎没有选择。感觉像是被骗了，因为服务员说如果你用Venmo给我打折。 Mercy Me餐厅，价格不菲。氛围很好，有黑胶唱片DJ和漂亮的家具。如果你想加或换酒，一定要提前问清楚。记住，小费已经包含在房费里的22%，这有点离谱。如果你点了一杯饮料，然后又加了一杯高档酒，你得先付原先那杯酒的钱，再加你点的酒，所以要小心。饮料和两份小吃比我们所有的晚餐都贵，哈哈 （原文） Good hotel in a prime location. Service was great and most of the rooms felt clean. Convenient water station at the end of the halls. Able to store your luggage even after you check out which is convenient. Everything attached to the hotel is eh. Cons: No fridge in the rooms. It's technically a cooler where you can put ice in but be careful since it'll leak once the ice melts. Valet is $65, it's a little bit messy and it's DEFINITELY not included. Almost have no choice since parking is scarce around the area. Felt scammy since the guy was saying I will give you a discount if you venmo me.. Mercy Me restaurant, quite pricey for what it is. Nice ambiance with a vinyl DJ and nice furniture. Be sure to ASK questions if you want to add or substitute liquor drinks. Keep in mind gratuity is 22% included which is a bit ridiculous. If you're getting a drink and adding a higher end liquor choice, you'll be paying for the initial drink AND your choice of liquor so be careful. The drinks and two small bites came out more expensive than all our dinners lol

（由 Google 翻译）我目前就住在这里，迫不及待地想留下评论。前台工作人员（尤其是Karen）在我入住期间非常乐于助人，也很热情周到。我最初预订的房间不是我想要的。工作人员很快就解决了我的顾虑，并给我升级了房间。他们打电话来询问我的情况，甚至还送了我免费的香槟和巧克力马卡龙！地理位置优越，健身房很棒，步行即可到达所有地方，酒店的整体氛围非常棒。每次我回到华盛顿，一定还会住在这里。 （原文） Currently staying here & I couldnt wait to leave a review. The front desk staff (especially Karen) have been so helpful and accommodating during my stay. The room I originally booked was not what I wanted. The staff quickly addressed my concerns and put me in an upgraded room. They called to check up on me & even gave me complimentary champagne and chocolates w macarons! The location is great, gym is nice, walking distance to everything & the overall vibe of the hotel is amazing. Will definitely be staying here every time I come back to DC.

（由 Google 翻译）体验简直棒极了！服务一流！！所有员工都非常友善热情。Phindie在办理入住时表现得尤其出色，她不仅提供了免费赠品，而且待人真诚。旅行总会让人有些焦虑，但她让我所有的担忧都烟消云散，她非常贴心体贴地为我们安排了个性化的入住流程。我的行李员和代客泊车员也都非常优秀。他们的出色服务让我们的入住体验更加完美，下次还会再来。 （原文） Absolutely amazing experience! Service was top tier!! All the staff were extremely kind and accommodating. Phindie was the absolute best during check in with complimentary offerings and a sincere presence. There’s always anxiety when traveling but she minimized all my angst and was super sweet and compassionate about our individualized check in. My bellhop, valet were all top tier. They all make our experience worth coming back.

（由 Google 翻译）我们在这里住了一晚，玩得很开心。我们的房间非常干净，装饰也很漂亮，很现代。确实需要支付“服务费”，我记得是25美元，但他们给了我们一张大约20美元的代金券，我们晚上可以用这张券在酒吧买一杯啤酒和一杯葡萄酒。那里的音乐很热闹，人也很多（我希望能更安静一些）。早上，我们在酒店旁边的“Call Your Mother Deli”吃了早餐。我建议在线点餐，因为排队的人很多，但通过网站点餐只花了我们不到15分钟，之后我们就可以在酒店的酒吧享用了。酒店接待员非常友好热情。我们还会再来的！谢谢你们所做的一切。 我们在这里住了一晚，感觉非常好。我们的房间非常干净、现代，装饰也很漂亮。确实需要支付“便利费”，我记得大概25美元，但他们会给你一张20美元左右的代金券，我们晚上用这张券在酒吧买啤酒和葡萄酒，那里氛围很好，有音乐，人也不少（我本来希望能更安静一些）。早上，我们在酒店旁边的“Call Your Mother Deli”吃了早餐。我建议网上订餐，因为排队的人很多，不过网上订餐不到15分钟，之后我们就可以在酒店的酒吧享用了。前台的女士非常友善热情。我们还会再来的！！谢谢你们的一切。 （原文） We spent a night here and had a lot of fun. Our room was very clean and had beautiful modern decor. It's true that there is a "service fee" to pay, I think it was $25, but they give you a voucher for about $20 that we used to get a beer and a glass of wine at the bar in the evening, where there was quite a lively atmosphere with music and a lot of people (I would have liked a little more tranquility). In the morning, we had breakfast at "Call Your Mother Deli," which is connected to the hotel. I recommend ordering online since there were a lot of people in line, but ordering through the website took us no more than 15 minutes, and then we could enjoy it in the hotel bar. The hotel receptionist was very kind and friendly. We will return! Thank you for everything. Pasamos una noche aquí y estuvimos muy bien. Nuestra habitación estaba muy limpia y con una decoración moderna y muy bonita. Es cierto que has de pagar un “ amenity fit” creo que de $25, pero ellos te dan un vale de unos $20 donde nosotros lo utilizamos para tomar una cervecita y una copa de vino en el bar por la noche, donde había bastante ambiente con música y bastante gente (me hubiera gustado un poco más de tranquilidad). Por la mañana desayunamos en “Call your mother deli”, que está comunicado con el hotel. Te recomiendo hacer el pedido online ya que había muchísima gente en la cola, pero haciendo el pedido por la web no nos tardó más de 15 minutos y luego pudimos tomarlo en el bar del hotel. La chica de recepción muy amable y simpática. Volveremos!! Gracias por todo.

（由 Google 翻译）我经常住酒店——平均每年75到100晚。很少有酒店能让我惊艳，但这家酒店做到了。大堂的氛围轻松、充满活力又令人愉悦。房间配备了旅行者需要（但通常酒店不会提供）的各种设施，包括挂钩、很多镜子、充足的照明，以及一张可供两人使用的书桌，这在酒店里并不常见。前台工作人员非常出色。今天接待我的是杰西卡，她让我感到宾至如归。 （原文） I stay at hotels a lot - on average 75 to 100 nights a year. It is rare that a property wows me. This one did. The ambience at the lobby is relaxed, energetic, and fun, all at the same time. The rooms are equipped with what Travelers need (and normally don't get) including hooks, lots of mirrors, ample lighting, and a desk for two people, which is rare. The staff at the reception are the exceptional. Today, I was greeted by Jessica and she made me feel very welcome.

（由 Google 翻译）如果你周四还没去过酒店那家独立的酒吧，那你可就错过了。我就在隔壁街上班。酒吧里的咖啡师和调酒师，克里斯、肯尼奥、以色列还有另一位，可能是我见过的最棒的调酒师了。他们热情好客、亲切友善、技艺精湛、待人亲切。他们是拉丁裔，既自豪又保守。记得给他们丰厚的小费。你绝对不会在其他酒店的独立酒吧体验到比这更好的酒吧。 （原文） If you have not been to the separate bar from the hotel on thursdays you are missing out. I work next street over. The baristas and mixologists at the bar Chris, Kennio, Israel and 1 more are probably the best bartenders I’ve ever met. They are hospitable, sweet, talented, and personable. They are Latino and proud but conservative. Tip them well. You will not have a better experience at another hotel separate bar.

（由 Google 翻译）如果您正在考虑入住这家酒店，并且像我一样经常比较多个选择☺️，我想帮您节省时间。赶紧入住吧！入住这里，您绝不会后悔。从优质的服务到舒适的床铺，再到电视流媒体（为什么这么难找？？）以及热闹的餐厅，您一定会为此感到庆幸！酒店地理位置也非常棒。步行15-20分钟即可到达纪念碑和乔治城，附近还有多家很棒的餐厅（Rasika和planta都很好吃！）。我已经在这里住过三次了，每次都是在需要在家度假的时候，而从现在开始，这将成为我在华盛顿特区唯一会入住的酒店！每次都感觉更好。前台工作人员都很棒，但我要特别感谢Carla，她让我的入住体验更加特别。她的专业精神和周到服务让我非常感激！另外，Michael是酒店经理之一，他亲自打电话给我，讨论我遇到的一笔交易问题。感谢你们每次都提供一流的服务。你们拥有一位值得信赖的终身顾客！谢谢。♥️ （原文） If you’re considering staying at this hotel and comparing multiple options (like I usually do ☺️), I want to save you the time. Just do it! Stay here and you won’t regret it. From the amazing service to the comfy beds to the streaming on the tv (why is that so hard to find??) and the lively restaurant, you will be glad you did! The location is also amazing. A 15-20 min walk to the monuments and Georgetown and multiple great restaurants nearby (Rasika and planta are both delicious!) I’ve now stayed here 3 different times when I needed a staycation and this is the only hotel in DC that I will stay at from now on! It gets better each time. The front desk staff are all amazing but I wanted to give a special shoutout to Carla, who made my stay extra special. Her professionalism and care were greatly appreciated! Also, Michael, one of the managers who personally called me to discuss a transaction that I had a question about. Thank you for the top notch service every time. You have a loyal customer for life! Thank you. ♥️

（由 Google 翻译）这不是我们习惯的那种典型的Rosewood酒店。房间很棒，但他们像往常一样提前发邮件说要特意为我们做好准备。结果他们并没有这样做，而且他们也没有特别在意。 Cut被高估了，价格也贵了，菜单也很有限，客房服务也是如此。 泳池位置很好，但没什么可说的。它和金鱼缸差不多大，私密性也差不多。你可以一边游泳一边和酒吧里的人聊天；就是这么不舒服！一个简单的、位置合适的隔断至少可以稍微缓解这种情况。 这个问题和潮湿的空气是另一个不去华盛顿的理由。 （原文） Not your typical Rosewood, which we are used to. The room is fabulous, but they emailed ahead to specifically be ready for us, as usual. They were not; nor were they particularly concerned about it. Cut is overrated and overpriced with a limited menu, as is room service. The pool is beautifully placed but nothing to talk about. It's no bigger than a goldfish bowl with about as much privacy. You can have a conversation with people in the bar while you swim; that's how uncomfortable it is! A simple well placed divider could alleviate this situation at least a bit. This and the humidity are yet another reason not to visit DC

（由 Google 翻译）我去了Rosewood酒店的屋顶酒吧，和朋友们度过了一段美好的时光！服务员是Persia，她竭尽全力让我和我的朋友们感到舒适，确保我们玩得开心。她推荐的葡萄酒非常棒，还调制了一杯很棒的浓缩咖啡马提尼。我们去的时候正值一个繁忙的夜晚，她非常冷静和周到。我绝对会推荐给华盛顿特区的所有人！屋顶的景色美极了！ 我唯一的不满是屋顶上大约有50个人，却只有一名服务员。也许他们应该限制屋顶的人数，或者增加更多的服务员。除此之外，我非常喜欢！我们的服务员 （原文） I went to the rooftop bar at the Rosewood and had an amazing time with my friends! Persia was our server, and she went out of her way to make my friends and I comfortable and make sure that we had a good time. Her wine suggestions were amazing, and she also made a wonderful espresso martini. We came in on a busy night and she was so calm and attentive. I would definitely recommend to anyone in DC! The rooftop had an amazing view! I would say my only critique is there were about 50 people on the roof and only one server. Maybe they should limit occupancy on the roof or add more severs. Otherwise I loved it! And our server

（由 Google 翻译）我在华盛顿特区瑰丽酒店的入住体验从始至终都堪称完美。前台团队——Ajit、Ny Aina 和 Daniel——热情周到，在我入住期间始终提供卓越的服务。特别感谢前厅部助理经理 Alex Q.，他的专业精神和细致入微的服务令人印象深刻。 餐饮团队——Zully、Madaya 和 Luz——热情友好，用餐体验始终令人难忘。 行李员/代客泊车人员——Endale、Zelalem 和 Dawit——高效、乐于助人且始终保持友好。 这家酒店完美融合了优雅、舒适和卓越的待客之道。我强烈推荐给所有希望在华盛顿特区中心地带享受精致放松住宿体验的宾客。 （原文） My stay at Rosewood Washington, D.C. was exceptional from start to finish. The Front Desk team — Ajit, Ny Aina, and Daniel — provided a warm welcome and consistently excellent service throughout my visit. A special thank-you to Alex Q., Assistant Front Office Manager, for his professionalism and attention to detail. The F&B team — Zully, Madaya, and Luz — was incredibly kind, and the dining experience was consistently impressive. The Bellman/Valet staff — Endale, Zelalem, and Dawit — were efficient, helpful, and always friendly. The hotel combines elegance, comfort, and outstanding hospitality. I highly recommend it to anyone looking for a refined and relaxing stay in the heart of Washington, D.C.

（由 Google 翻译）我的入住体验简直棒极了！这家酒店拥有我体验过的最棒的员工和客户服务，而我每个月都会入住世界各地的顶级酒店。我的联排别墅非常舒适，感觉就像在家一样。酒店的菜肴美味可口，地理位置也十分优越。健身房、屋顶露台和CUT牛排餐厅也都是加分项。我已经开始计划下次入住了。迫不及待地想再次光临！ （原文） My stay was absolutely fantastic. This hotel has some of the best staff and customer service I've ever experience, and I travel around the world at top hotels monthly. My townhome was amazing and felt just like home. The cuisine is amazing, and the location as well. The gym and rooftop, and CUT Steakhouse are all pluses as well. I am already thinking about y next stay. Can't wait to be back!

（由 Google 翻译）我和未婚妻去了Rosewood酒店庆祝订婚，这次住宿体验真是太棒了。华盛顿特区Rosewood酒店的工作人员竭尽全力，从房间内香槟等小细节到卓越的客户服务，让我们的入住体验格外特别。 屋顶泳池非常棒，尤其是在华盛顿特区的夏天，而且地理位置优越。这次住宿体验真是太棒了。 （原文） My finance and I went to Rosewood to celebrate our engagement and we couldn’t have asked for a better stay. The Rosewood DC staff went above and beyond to make our stay extra special from small touches like champagne in the room, to excellent customer service. The rooftop pool is wonderful especially for DC summers and the location is exceptional. Couldn’t have asked for a better stay.

（由 Google 翻译）一家所谓的豪华酒店，专业素养竟如此之低，令人震惊。 我最近入住了乔治城瑰丽酒店 (Rosewood Georgetown)，经历了人生中最糟糕的酒店体验之一。首先，我们发现一条“新”毛巾里包着一颗干巴巴的旧蓝莓，毛巾上还有明显的破洞。对于这种档次的酒店来说，这简直不可原谅。 但真正的问题在于账单。尽管我们已经通过 Agoda 全额预付了款项，但前台在入住时仍然无故从我的卡中扣除了 1,400 美元、150 美元和 450 美元，而且没有任何解释。然后，在我们离开四天后，又出现了 1,300 美元的账单。这些并非押金或预扣款，而是真正的费用。 更糟糕的是，当我试图解决这个问题时，夜班接待员却不屑一顾，态度恶劣。没有问责，没有合理的解释，也没有后续行动。 这完全不符合你对五星级酒店的期望——往好了说是马虎，往坏了说是近乎剥削。我再也不会住在这里了。 （原文） Shocking lack of professionalism from a so-called luxury hotel. I stayed at Rosewood Georgetown recently and had one of the worst hotel experiences I’ve ever encountered. First, we found an old, dried blueberry wrapped inside a “fresh” towel, which also had visible holes. For a hotel of this caliber, that’s inexcusable. But the real issue was billing. Although we had prepaid in full via Agoda, the front desk still charged my card $1,400, $150 and $450 at check-in without explanation, and then, four days after we left, another $1,300 charge appeared. These were not security deposits or holds — they were real charges. To make matters worse, the night shift receptionist was dismissive and had an attitude when I tried to address it. No accountability, no proper explanation, and no follow-up. This is not what you expect from a five-star hotel — it’s sloppy at best, borderline exploitative at worst. I would never stay here again.

（由 Google 翻译）我没有住在酒店。我在Resin't Hotel餐厅吃过饭。这是我在华盛顿特区最喜欢的餐厅。食物绝对棒极了。但真正令人赞叹的是他们的服务。 经理Luke对每一份订单都了如指掌。他能让你感觉自己是餐厅里唯一一个用餐的人，这真是他的天赋。 谢谢 Guy Fero （原文） I didn't stay at the hotel. I did eat at the resin the hotel. It's my favorite restaurant in DC. Food is absolutely fantastic. But its the service that blows your mind Luke the manager is so on top of every order. And It's his ability to make you feel like you're the only one eating dinner in the restaurant is a real special talent. Thank you Guy Fero

（由 Google 翻译）这个周末，我和丈夫非常荣幸地在杜邦环岛酒店庆祝了我们的44周年结婚纪念日，这要感谢我们的儿子！从我们抵达的那一刻起，酒店服务员Jon先生就热情地接待了我们，他友善的态度立刻为我们的入住奠定了基调。Jon先生，请继续保持您的出色服务！ 前台工作人员非常专业，而且非常友好，热情地迎接我们、办理入住手续，并真诚细致地引导我们前往房间。我们入住的是顶层套房，在前往目的地的途中，映入眼帘的是一条干净整洁、闪闪发光的走廊，不仅令人心旷神怡，还弥漫着我闻过的最清新的香味！👌🏽 当我们终于踏入房间时，我们真的被深深地震撼了。为了庆祝我们的结婚纪念日，房间装饰得非常漂亮，营造出完美的浪漫氛围。房间的整洁舒适度非常出色，在我们庆祝完一天后，这里成为了一个舒适的休憩之所。还有从外面阳台看到的令人叹为观止的景色——绝对令人叹为观止！即使在夜晚，温暖宜人的氛围也为我们的特殊时刻锦上添花。 我诚挚地推荐杜邦环岛酒店给所有寻求卓越服务、宜人氛围和一流设施的人。您绝不会后悔犒劳自己，享受这次非凡的体验——您一定会为此感到庆幸！💕 （原文） This weekend, my husband and I had the pleasure of celebrating our 44th wedding anniversary at the DuPont Circle Hotel, compliments of our son! From the moment we arrived, we felt warmly welcomed by Mr. Jon, the hotel valet, whose friendly demeanor instantly set the tone for our stay. Keep up the great work, Mr. Jon! The front desk staff were exceptionally professional and just as friendly, welcoming us, checking us in, and guiding us to our room with genuine care. We were staying in one of the Penthouse rooms, and as we made our way to our destination, we were greeted by a sparkling clean hallway that was not only inviting, but also infused with one of the best fresh scents I've ever experienced! 👌🏽 When we finally entered our room, we were truly impressed. It was beautifully decorated in honor of our anniversary, creating the perfect romantic atmosphere. The cleanliness and comfort of the space were outstanding, providing a cozy refuge after our day of celebration. And then there was the breathtaking view from the outside veranda—absolutely stunning! The warm and inviting ambiance, even at night, enhanced our special occasion to perfection. I wholeheartedly recommend the DuPont Circle Hotel to anyone looking for exemplary service, a lovely ambiance, and top-notch amenities. You won't regret treating yourself to this exceptional experience—you'll be glad you did! 💕

（由 Google 翻译）地理位置绝佳——可能是华盛顿特区最好的酒店之一。交通便利，却又位于一个安静绿意盎然的街区。工作人员非常出色，尤其是代客泊车司机，他非常友好。点菜早餐也很棒。房间舒适，设计精美，但对于一家五星级酒店来说，略有不足——视野不佳，淋浴门漏水严重。 （原文） Fantastic location — probably one of the best in D.C. Close to everything, yet in a quiet, green neighborhood. The staff were excellent, especially the valet chauffeur who was super friendly. Loved the à la carte breakfast too. The room was comfortable and nicely designed, but a bit disappointing for a five-star hotel — no real view, and the shower door leaked quite a bit.

（由 Google 翻译）我们在华盛顿杜邦环岛酒店度过了一个美好的假期。酒店位置绝佳，餐厅也很棒，员工热情友好，服务周到。特别要感谢前台的泰勒，她非常乐于助人，真诚待人，是酒店的优秀代表。我们能感受到她真心希望我们住得愉快，她还给我们推荐了一些好去处，包括参观国家女性艺术博物馆——一个我们原本不会想到的地方。我们非常喜欢这个博物馆，感觉很受鼓舞。希望有一天能再次回到华盛顿！ （原文） We had a wonderful break in Washington staying at the DuPont Circle. The perfect location, lovely restaurant and super staff who were friendly and welcoming. Special mention to Taylor on Reception who was so very helpful and genuine, a superb Ambassador for the hotel. We felt she really wanted us to enjoy our stay and gave us recommendations, including to visit The National Museum of Women in the Arts, a place we would not have considered otherwise. We loved the museum and found it very uplifting. We hope to return to Washington one day!

（由 Google 翻译）我房间的地板和桌底需要清洁一下。餐厅晚上7点都没人来，所以我叫了客房服务，但菜单不在房间里，前台的复印件也有错别字。代客泊车服务很棒，但每天要65美元。如果能有个礼品店就更好了，但杜邦环岛有一家CVS药妆店，还有一家Krispy Kreme卖甜甜圈。附近有很多餐厅（我住的地方离这里四五个街区远）。 （原文） Floors and under desk top needed to be cleaner in my room. Restaurant couldn't take me even at 7 pm so I ordered room service but menu not in room and front desk copy had typos. Valet was awesome service but $65 a day. A gift shop would have been convenient but there is a CVS in Dupont Circle and a Krispy Kreme for donuts. Restaurants are close by (mine was 4 or 5 blocks away).

（由 Google 翻译）我们住了两晚。两天早餐都在酒店餐厅吃，服务都很差。第一天，女招待把我们忘了，等她安排好其他后来的客人（没有预订）之后，我才提醒她。第二天，服务员漏点了一道菜，等我们快吃完的时候才端上来，那时我们已经放弃了。酒店房间看起来还不错，直到我洗澡时发现地板排水不畅。我洗了十分钟，水就流到了地毯上。我们打电话给服务，他们说会派人上来，结果两个多小时都没人来。晚上离开的时候，我亲自去前台提醒他们房间被水淹了。我们回来的时候，他们换了毛巾，但是地毯还是湿的，我们不得不又要了一些毛巾铺在地上。他们既没有给我们换房间，也没有给我们任何补偿。我不会推荐任何人来这家酒店。 （原文） We stayed 2 nights. We ate at the restaurant in house for breakfast both days, both had poor service. First day the hostess forgot us and I had to reminder her after she sat others the came after us, non reservations. The second day the waitress forgot a menu item then brought it as we were finishing our meal and we had given up on the that item. The hotel room, seemed fine, until I showered and the floor didn’t drain. In the 10 minutes it took me, the room flooded out into the carpet. When we called service, they said they would send someone up, they didn’t come for over 2 hours. As we were leaving for the night I went in person to the desk and reminded them our room was flooded. When we returned they have replaced our towels but the carpets were still wet and we had to ask for more towels to put on the floor. They didn’t move us, they didn’t compensate us for anything. I would not recommend to anyone.

（由 Google 翻译）这次体验真是令人失望。考虑到这是我的结婚纪念日周末，我原本抱有更高的期望。餐厅的食物还可以，但他们的消费限额规定很奇怪。之后，他们未经我们同意就擅自送餐到房间，还向我们收取了费用。（虽然后来退款了，但被吵醒的感觉很不好。） 更糟糕的是，他们竟然在我的卡上重复扣款，除了一句“对不起”之外，什么也没说。 我对这次入住体验非常失望。他们应该改进一下。 （原文） Disappointing experience to say the least. Was hoping for better considering it was my anniversary weekend. The food was okay in the restaurants but their rules on allowances were strange, then they sent rogue room service to our room very early without our knowledge then charged us for it. (I got it back, but I didnt enjoy being woken up) Then they just charged my card twice for the stay and offered nothing but "I'm sorry". I just am not impressed. Got to do better.

（由 Google 翻译）酒店总体来说很棒！他们非常热情好客，而且装修风格也很别致。员工们都很友善，彬彬有礼。酒店房间有点小，但由于地理位置的原因，我完全理解，所以这没什么大不了的。不过，房间也很棒！酒店有自己的浴袍，非常柔软！！！我去那里参加会议/旅行，他们提供的食物是顶级的！酒店内外都很漂亮。 （原文） The hotel overall was great! They are very accommodating and are very fancy. The employees are kind and courteous. The hotel rooms are kind of small, but due to the location I completely understand that so it’s not a huge deal. However, the rooms were very nice aswell! You get your own bathrobe which is very soft!!! I was there for a conference/trip and the food they provided was top tier! Beautiful spot to be inside and outside the hotel

（由 Google 翻译）这次家庭聚会兼假期旅行是我儿子用他的Chase Luxury Travel服务帮我们预订的，地点是华盛顿特区。这次旅行非常愉快，也让我们重温了往事，毕竟距离我们上次来这里已经过去了二十多年！房间很漂亮，散发着古朴的旧世界气息，早餐也摆盘精美，送到餐桌上。 话虽如此，很多方面都不符合我们对五星级豪华酒店——让客人享受假期——的期望。比如，没有卧室拖鞋，我们反复询问后，他们说拖鞋已经卖完了！！然后，我们浴室的淋浴门漏水，酒店工作人员每天上门服务时从不清理垃圾桶。房间显然需要升级改造。请看我附上的图片，其中一个壁橱的顶棚坏了，一块木板的位置很危险，维修人员没有修好。 甚至更糟。 10月9日下午退房时，我们遇到了一位非常粗鲁的客人，一位非常绅士的男士拒绝听取我们的意见，尽管我们要求与经理谈话，但他一直躲着我们。最终，我们不得不联系Chase Travel团队来解决问题。我感觉退房时那位服务员有种族偏见，根本不听我和我妻子的意见。我们差点错过了回旧金山的航班。我真心希望The Line酒店的高层管理人员能够调查一下这个人的行为，并安排一位更尊重顾客的人来管理前台。 （原文） This was a family meet cum holiday trip booked by my son for us to Washington DC using his Chase Luxury Travel service and it was an enjoyable visit and a trip down memory lane as it was over two decades since we came here last time! The room was nice with a quaint old world charm and the breakfast was nicely plated and served at the table. Having said that a lot of things were just not to the standard we expected from a 5-star luxury hotel where guests could enjoy a break. As an example there were no bedroom slippers and after repeated enquiries we were told they had run out of them!! Then we had a leaking shower door in our bathroom and the hospitality crew never cleaned up the trash bins on their daily visits. The rooms clearly need to be upgraded. See the image I have included here where one of the closets roofs has broken and a plank was dangerously positioned that was not fixed by theiraintenance staff. And worse while. checking out we had a really rude on 09 Oct afternoon, we had a really gentleman who refused to listen to us and despite our requests to speak to the Manager he kept avoiding us. Finally we had the get the Chase Travel team to speak with them to resolve the issues. I just felt the person at the check out had a racial bias and was unwilling to listen to me or my wife. We almost missed our flights back to San Francisco. I do hope that the senior management at The Line look into this person's behaviour and have someone who is more respectful of customers focus on managing their front desk.

（由 Google 翻译）我们在The Line举办了婚礼，强烈推荐给所有有意举办活动或入住该酒店的朋友！从筹备到婚礼当天，工作人员都非常细心周到，乐于助人。我们很喜欢酒店提供的各种场地，从屋顶露台到夹层，再到No Goodbyes酒吧，都非常棒。一切都进行得非常顺利，仪式、鸡尾酒会和婚宴都在同一个地点举行，非常方便。很多宾客事后都告诉我们，婚礼完美无瑕。感谢The Line的每一位工作人员，为我们打造了如此美好的体验！ （原文） We held our wedding at the Line and would highly recommend for anyone interested in planning an event or staying there! The staff was incredibly attentive and helpful throughout all the planning and the day itself. We loved all the different spaces they had to offer, from the rooftop to the mezzanine to No Goodbyes. Everything went super smoothly and it was convenient to have the ceremony, cocktail hour, and reception all at one location. So many guests told us after how perfect it all came together. Thank you to everyone at the Line for making it a wonderful experience!

（由 Google 翻译）相信最近的评论。入住体验糟糕透顶，即使你的信用卡（Chase Reserve）显示可以提前入住，你也享受不到。后来我发现我的信用卡被扣了300美元，我只能猜测是杂项费用，但向客人收费却不解释清楚金额和用途，这太不合理了。前台员工需要加强培训。我深夜回到酒店，走到门口才发现门锁着，需要刷卡才能进入。几秒钟后我才反应过来，走进酒店，一个看起来完全不想在这里工作的女士走过来，连句问候都没有，就直接说“晚上10点关门，必须刷卡”。连句欢迎回来都没有。感觉就像你深夜来她家打扰了她一样。这家酒店一月份刚被卖给了贷款方，看得出来没人关心。房间的设施是唯一值得称道的地方，空间还算宽敞。前台接待不够热情，如果你像我一样不小心从餐厅进去，那里没有任何指示牌告诉你如何前往前台，只有会议室的指示牌，所以我花了好一会儿才找到。除了糟糕的员工服务之外，你根本没法在这里睡觉——下面这段视频是我凌晨2点12分录制的，所有窗户都关着。周五凌晨2点12分，613房间，吵得像在夜总会一样。不过，餐厅的食物确实不错——我在餐厅吃了午餐，早餐在房间里吃的，厨房的工作人员做得真棒！可惜的是，这些优点不足以让你再次入住这里。 （原文） Believe the recent reviews. Checkin experience was abysmal, you wont get early check in even if your card said you would (chase reserve). Also realized later I was charged 300usd on my credit card, I can only assume its for incidentals, but its not OK to charge clients without explaining how much and for what. Front office staff needs more training. I arrived back at the hotel late, walked to front door without realizing it was locked and I needed my hotel card to badge in. A few seconds later I figured it out, and as I walked in, a lady with no desire to work here approached me, no greeting, and just blurted out “doors close at 10pm you gotta use your card”. No welcome back or anything. Youd think you were bothering her by coming into her house late. This Hotel was recently sold to its lender in January and you can tell no one cares. Room infrastructure is the one saving grace, spacious. Front lobby reception could be more welcoming and if you enter through the restaurant (as I did without knowing), there is no signage about how to get to reception, only to meeting rooms so that took me a while to figure out. Besides dreadful interactions with staff, you wont be able to sleep in this place- recorded this video with sound below, 2:12am, all windows closed. Room 613 at 2:12am on friday night, its loud as if I was at the nightclub. I will say, food from restaurant was very good - I had lunch in restaurant and breakfast in room, well done to the people in the kitchen! Alas not enough to make you come back to stay here

（由 Google 翻译）The Line 的建筑和风格细节真是太棒了！我去附近拜访一位朋友的时候住在那里，她说即使身为当地人，有时也会去他们的咖啡馆。那里的瑜伽和欢乐时光活动非常诱人。早午餐也很美味。此外，所有前台礼宾人员都对我非常热情，尤其是 Derrick。 （原文） The architecture and styling details of The Line were so neat! I stayed there while visiting a friend who lives nearby, and she says she sometimes goes to their cafe even as a local. The yoga and happy hour offerings were very tempting. And the brunch was delicious. Also, all the front desk concierges were very helpful to me, especially Derrick.

（由 Google 翻译）人们做的些小事往往意义非凡。Ceda 和她的整个团队都非常热情友好地接待了我的团队。我甚至很难用语言来表达对他们最好的评价，因为他们的善良和热情真的难以言表。尽管交通繁忙，而且我们很早就到了，但从办理入住的那一刻起，整个体验就非常完美。尤其是 Sandra，我后来才知道这是她第一天上班。我们受到了热情友好的接待，服务也无可挑剔。团队的服务质量值得称赞：干净、高效、友善、热情！从始至终，一切都超出了我们的预期。感谢 The Line 团队，请继续保持！我强烈推荐这家酒店，下次来华盛顿特区我一定会再次入住！Brian Cockerham （原文） The little things people do can go a long way., Ceda and her entire team were so gracious and welcoming to my crew. I’m actually having a hard time composing the best feedback review for them because words really can’t encapsulate their kind heartedness. Despite the high volume of traffic, and our early arrival, it was a perfect experience from the moment we checked in. Especially from Sandra who I found out it was her first day. We were welcomed with friendliness, and served with excellence. The quality service of the team is to be commended, clean, efficient, kind, and welcoming! From start to finish, everything exceeded our expectations. Thank you The Line team, keep up the great work! To anyone reading this review, I highly recommend this hotel, and will definitely be returning on my next trip to DC! Brian Cockerham

（由 Google 翻译）这家位于亚当斯摩根的酒店很不错。我和成年的孩子们一起入住，他们住在另一个房间。两个房间都很好，只是衣柜空间略有不同。床很舒服，淋浴也很棒，房间非常干净。我很享受我的房间。步行到伍德利公园地铁站大约需要12分钟。我经常来华盛顿特区，所以很高兴能找到这家酒店。我尤其喜欢大堂的咖啡厅和酒吧区。这里是我们早上碰面或晚上小憩的好去处。 （原文） Nice hotel in Adams Morgan. Traveled with adult children who were in a different room. Both rooms were nice, closet space varies room to room. Bed was great, shower was excellent, the room was very clean. I enjoyed my space very much. About a 12 min walk to Woodley Park Metro. I visit DC often so it was nice to find this hotel. I especially liked the lobby coffee shop and bar area. It was a great place for us to meet up in the morning or settle down late at night.

（由 Google 翻译）这家酒店的性价比简直令人难以置信。房间宽敞，设计精美，而且我们经常被免费升级，最近一次升级到了公寓套房，房间宽敞得令人惊艳。我们很喜欢来这里度周末情侣假期。虽然这家酒店缺少一些五星级酒店应有的精致细节，但整体体验和优势远远弥补了这些小瑕疵。 （原文） The value for your money is incredible here. The rooms are spacious, beautifully designed, and we’re often upgraded, most recently to the Apartment Suite, which was absolutely stunning and incredibly spacious. We love coming here for weekend couple staycations. While the hotel is missing a few of the finer five-star touches, the overall experience and benefits far outweigh any minor shortcomings.

（由 Google 翻译）这家酒店非常漂亮，历史悠久（但略显老旧），就在白宫对面。我在这里住了一个长周末，虽然我对酒店的建筑风格和装潢很满意，但我发现房间和室内设施的实际状况配不上五星级。门关不严，油漆剥落，家具明显损坏，一些装饰墙和壁炉被刷了太多遍，水压很一般，浴室本身也极其老旧，健身房小得令人难以接受（你肯定不想在这里锻炼），商务中心看起来简直就是90年代商务顾问最可怕的噩梦。 此外，我的房间床的两侧都没有电源插座，这对于任何一家80年代以后的酒店来说都是绝对不可原谅的。我每天晚上都得在办公桌上给电子设备充电，非常不方便。如果这家酒店被评为四星级酒店，这些都不算什么大问题（好吧，也许电源插座有点少），但以五星级酒店的标准来看，这可不是什么好东西。 另一方面，酒店的服务非常棒，餐厅也一样。前台和礼宾人员的服务一如既往地一流。一切都一尘不染，干净整洁，井井有条。这家酒店需要翻新，但看到员工们倾注了如此多的爱心和关怀，真是令人惊叹。 （原文） Very beautiful and historic (but dated) hotel directly across from the White House. I stayed here over a long weekend and, while I was pleased with the architecture and decor, I realized the actual condition of the rooms and in-room amenities are not worthy of 5-stars. Doors do not close properly, paint is chipping, furniture is noticeably damaged, some decorative wall and fireplace elements have been painted over way too many times, the water pressure was mediocre, the bathroom itself was extremely outdated, the gym is inexcusably and awkwardly tiny (you won't want to work out here), and the business center looked straight out of a business consultant's worst nightmare from the 1990's. Furthermore, my room did not have electrical outlets on either side of the bed, which is absolutely inexcusable for any hotel after 1980. I had to charge my devices at the work desk every night, which was very inconvenient. If this was labeled as a 4 star hotel, none of these would be major issues (well, maybe the lack of electrical outlets), but at the 5 star level, this is not okay. On the other hand, the service was phenomenal, as is the restaurant. Front desk and concierge staff were top-notch as you would expect. Everything was spotless, perfectly clean, and organized. This hotel needs a renovation, but it is a wonder to see how much love and care the staff puts into it.

（由 Google 翻译）这家酒店并不豪华，但应有尽有，甚至更多。我当时自驾游，只想住一晚，但因为太喜欢这里，最后住了两晚。工作人员非常务实，而且非常贴心——你能感受到他们的不同。房间超级干净，空调也很好用，而且酒店门口就有免费停车位。隔壁有一家小餐馆，煎饼也很棒，所以早餐也包含在内。就我付的价格来说，这真是太划算了。 （原文） This hotel isn’t fancy, but it’s got everything you need — and then some. I was road-tripping and needed a place for just one night, but ended up staying two because I liked it so much. The staff were down-to-earth and actually cared — you can feel the difference. The room was super clean, the AC worked great, and there was free parking right out front. There’s a diner next door that serves amazing pancakes too, so breakfast was covered. For the price I paid, it was a steal.

（由 Google 翻译）我和妈妈还有妹妹来这里参加一个活动/庆祝活动。工作人员非常有礼貌，乐于助人。景色美不胜收，可以看到华盛顿特区的精美建筑。 （原文） I came here with my mom and my sister for an event/celebration. The staff were so courteous and helpful. The view was phenomenal you get to see the wonderful architecture that DC has to offer.

（由 Google 翻译）这家酒店地理位置优越，就在白宫对面。房间舒适、干净、迷人。酒店为您提供地道的华盛顿特区住宿体验。 但这家酒店最棒的地方在于员工！他们关注每一个细节，友好而专业。特别感谢Brian和Sandor，他们在我们入住期间为我们提供了非常贴心的建议和预订服务。 感谢你们让我们度过了美好的时光。 Scott和Gay Lynn Love （原文） This is a lovely hotel with an excellent location across from the White House. The rooms are both comfortable, clean and charming. The hotel provides an authentic DC stay. But the best part of this hotel is the staff! They were attentive to every detail, friendly and professional. A special thanks to Brian and Sandor who made the best suggestions and reservations on our behalf during our stay. Thank you for a wonderful time. Scott and Gay Lynn Love

（由 Google 翻译）我谨此致函，正式表达我对入住贵酒店体验的强烈不满，这最终导致我入住后不久就离开了，没有入住。 我于2025年6月7日抵达贵酒店，却被安排到一间视野极其不雅的房间，房间俯瞰着垃圾和废物处理区。此外，浴室的锁也坏了——对于一家标榜以宾客满意度为核心的五星级酒店来说，这样的情况让我感到格外惊讶和难以接受。 当我询问是否可以换房时，被告知唯一的选择是额外付费升级房间。酒店没有提供任何替代方案或礼貌的解决方案。这令人失望，因为我期待着得到更以宾客为中心的回应。 更糟糕的是，前台工作人员和值班经理花了两个半小时才回复我，告知我最终的方案——这让我在宝贵的周末时间里，在一个令我难以接受的房间里等待了许久。在此期间，前台和值班经理都对我表现出不屑一顾、毫无帮助的态度——这是我在任何酒店都从未遇到过的经历，尤其是在一家号称提供高标准服务的酒店。 鉴于这种情况，我立即决定不住一晚就退房。我当时申请了全额退款，现在再次重申这一要求。截至今天，我还没有收到退款。 不推荐 （原文） I am writing to formally express my deep dissatisfaction with the experience I had upon checking in to your hotel, which ultimately led me to leave the premises shortly afterward without staying the night. Upon arrival, on June 7, 2025, I was assigned a room with a highly unpleasant view overlooking a garbage and waste disposal area. In addition, the bathroom lock was broken—something I found particularly surprising and unacceptable at a property that presents itself as a five-star establishment focused on guest satisfaction. When I asked about the possibility of changing rooms, I was told the only option available was to upgrade for an additional fee. No alternative or courtesy solution was offered. This was disappointing, as I expected a more guest-oriented response. To make matters worse, it took 2.5 hours for the front desk staff and the manager on duty to get back to me with this final offer—causing me to spend an unreasonable amount of my valuable weekend time waiting in a room I found unacceptable. During this period, I was met with dismissive and unhelpful attitudes from both the front desk and the manager on duty—an experience I have never encountered before at any hotel, especially one that claims to offer high-standard hospitality. Given these circumstances, I made the immediate decision to check out without staying overnight. I requested a full refund at that time and am reiterating that request now. As of today, I have not received the refund. Do not recommend

（由 Google 翻译）这家酒店的服务很棒，他们非常乐于助人，并为您提供所需的个性化关注。酒吧很适合闲逛，一楼餐厅供应美味的早餐。健身房虽小，但设备维护良好，基本满足您的所有需求。地理位置优越，方便前往购物中心和火车站。我一定会再来这里住的。 （原文） Service is great in this hotel, they are super helpful and give you the personal attention that you need. The bar is nice to hang out at, the ground floor restaurant serves good breakfast. The gym is small but has well maintained equipment and pretty much what you need. Location is really fantastic to get to the mall and train station to get you around. I will definitely come back and stay here again.

（由 Google 翻译）我最近入住了位于白宫对面的海亚当斯酒店，经历了一次令人失望的体验，我觉得有必要分享一下。 进入大堂后，我正在寻找洗手间。两位门童都用一种仿佛我不属于这里的眼神看着我，并没有主动提供帮助。当我礼貌地问道：“请问您能带我去女洗手间吗？”其中一位回答说：“我们没有。”我以为可能是措辞问题，于是换了一种说法，直接说了“洗手间”。他重复了一遍：“我们没有。”然后又补充道：“我们有，但只供住店客人使用。” 说实话，我当时非常震惊。我不知道这种心态是哪个时代的产物，但在一家自诩为豪华的酒店受到如此对待，实在令人无法接受。我现在住在距离这家酒店仅15分钟车程的另一家五星级酒店，后来我去另一家豪华酒店使用洗手间时，感受到了真诚的热情和友善——这才是真正奢华的体现。 作为一名酒店从业者和资深旅行家，我曾入住和参观过世界各地的酒店。我从未遇到过如此冷漠无情的态度。热情好客不仅仅体现在奢华的装潢或显赫的地理位置上，更在于如何待人接物。奢华始于尊重，而令人遗憾的是，这次的经历与尊重相去甚远。 （原文） I recently visited The Hay-Adams, located across from the White House, and had a disappointing experience that I feel compelled to share. Upon entering the lobby, I was looking for the restroom. Both doormen looked at me as if I didn’t belong there and didn’t offer any assistance. When I asked politely, “Could you please guide me to the ladies’ room?” one of them replied, “We don’t have one.” Thinking it might be a wording issue, I rephrased my question and said “restroom” instead. He repeated, “We don’t have,” and then added, “We have, but only for guests.” I was honestly shocked. I don’t know in which era this mindset belongs, but being treated this way at a hotel that calls itself luxury is unacceptable. I’m currently staying at another five-star property just 15 minutes away, and when I later entered a different luxury hotel to use their restroom, I was met with genuine hospitality and kindness — the kind of treatment that defines true luxury. As a hotelier myself and an avid traveler, I’ve stayed at and visited properties around the world. I’ve never experienced such an unwelcoming attitude. Hospitality is not just about grand décor or a famous address — it’s about how you treat people. Luxury starts with respect, and sadly, this experience was far from it.

有点小贵

（由 Google 翻译）绝佳的奢华体验 👏 👏👏 卓越的服务 👏 👌 👍 🙌 首先：他们免费升级了我们的房间，以备特殊场合使用 🥰。 我们的浴室漏水，住了两晚都没修好。Da'ron 和 Danaya 及时与我们沟通，并提出帮我们换房间。他们知道我们是来庆祝特殊场合的，还帮我们升级到了套房，这让我们的住宿体验比预期好得多。 地理位置优越，拥有美丽的海滨窗户。 步行 5 分钟即可到达海滨区。 步行 10 分钟即可到达华盛顿特区大部分必看景点。👍👍👍👍👍👍👍👍 整体服务非常出色 👌 👏 👍 代客泊车非常方便，但价格略贵。 餐厅位置便利，但价格偏高。不过附近也有很多餐厅。 他们在B3健身房旁边有个很棒的水疗中心💪💪💪💪💪💪💪💪💪💪 我唯一不太喜欢的是所有楼层都闻起来像宠物动物园🤢 这就是为什么我给4/5星。 我很欣赏他们对动物友好，但我们不应该到处都有狗的味道。他们应该用点东西消除气味，并且应该为宠物过敏的人准备一些房间😔 （原文） Great luxurious experience 👏 👏👏 Outstanding service 👏 👌 👍 🙌 First: they updated our room for special occasion without additional cost 🥰. Our bathroom had water leakage that was not resolved after the first 2 nights. Da'ron and Danaya communicated with us and offered transferring us to another room. Knowing that we were there to celebrate a special occasion, they offered us upgrade to a suit that made our stay much better than planned. The location is really nice with a beautiful waterfront windows. It is 5 min walk from the waterfront area. 10 min walk to most of Must See Places in DC.👍👍👍👍👍👍👍👍 Overall service is excellent 👌 👏 👍 The valet parking is very convenient but little expensive. The restaurants are convenient but on high end for prices. But there are many restaurants close by. They have nice spa in B3 next to the Gym 💪💪💪💪💪💪💪💪💪💪 The only think I really didn't like is that all floors smell like pet zoo 🤢 This is why 4/5 stars. I appreciate they are animal friendly but we shouldn't smell dogs everywhere. They should use something to eliminate smell and they should have some rooms for those who have pets allergies 😔

（由 Google 翻译）房间非常干净宽敞，装饰风格也很不错，是典型的中世纪风格，与酒店的历史非常契合。客房服务也很细致周到。我把行李放在外面，他们还帮忙摆放在桌子上。床很舒服，我在华盛顿特区期间睡得很好。 我唯一不满的是噪音。酒店对面的汽车和施工噪音都能在我的房间里听到。而且，早上7点走廊里吸尘的声音也让我很惊讶，我都能听到。 （原文） The room was very clean and spacious. The deco was quite nice, mid century, very on point with the history of the hotel. Housekeeping also really paid attention to detail. I left my bags out and they helped put it nicely on the table. The bed was comfortable and I was able to get some really good sleep while I was in DC. My only complaint is the noise. The cars and construction across the hotel can be hear inside my room. Also I am surprised with how much noise I can hear from the hallway when they vacuum at 7AM in the morning.

（由 Google 翻译）我在水门酒店住了三晚，非常享受这次住宿，除了一些可以理解的例外。 酒店位置便利，靠近波托马克河，沿着河边步行到乔治城的M街非常方便。从酒店步行即可到达白宫附近的餐饮区。 酒店员工服务周到——经理热情好客，热情地接待了我们。清洁团队的工作做得非常出色；每次我们离开房间，回来都发现房间一尘不染。 室内泳池、桑拿房和健身房也非常棒。 入住期间，我们每天收到一张每人30美元的早餐券。虽然没有自助早餐，但我们用券买了一杯早晨的咖啡和一顿清淡的早餐，感觉还不错。 酒店周围目前正在进行大量施工，噪音可能会带来一些不便。 话虽如此，如果我们计划再次去华盛顿特区度周末，我们肯定会再来。 （原文） Stayed at The Watergate Hotel for three nights and thoroughly enjoyed our stay, with a few exceptions that were understandable. The hotel is conveniently located near the Potomac River, and it’s a pleasant walk along the river to Georgetown’s M Street. It’s also within walking distance of the restaurant districts near the White House. The staff was excellent—we were greeted by the manager, who had great energy and was very hospitable. The cleaning team did a fantastic job; every time we left the room, we returned to find it spotless. The indoor pool, sauna, and gym were also excellent. During our stay, we received a $30 breakfast voucher per person each day. There was no breakfast buffet, but we used the vouchers for morning coffee and a light breakfast, which worked out just fine. There is currently a lot of construction around the property, and the noise can be a bit of an inconvenience. That said, we would definitely return if we plan another weekend getaway to Washington, D.C.

（由 Google 翻译）我溜进水门酒店的Kingbird餐厅吃了一顿丰盛的早餐，哇，这里真是个美丽而宁静的绿洲。服务棒极了——快捷、舒适，而且一点也不唐突。说真的，10/10，让一个早晨变得完美无缺。 你一定要尝尝班尼迪克蛋。这里有个旅行小妙招：菜单上不会告诉你，但如果你问，他们会很乐意在你的订单里加烟熏三文鱼。这道菜虽然不在菜单上，但却能让它从美味升级到极致！如果你想要一顿远离华盛顿喧嚣、快速、安静、真正优雅的餐点，这里就是你的不二之选。 （原文） I ducked into Kingbird at the Watergate Hotel for a power breakfast, and wow, this place is a beautiful, quiet oasis. The service is fantastic—quick, comfortable, and totally unobtrusive. Seriously, 10/10 for making a morning seamless. You must try the Eggs Benedict. Here's the traveler hack: The menu won't tell you, but if you ask, they'll happily add smoked salmon to your order. It's a non-menu upgrade that takes the dish from great to glorious! If you want a quick, quiet, and truly elegant meal that's worlds away from D.C.'s noise, this is your spot.

（由 Google 翻译）我对这家位于华盛顿特区的五星级酒店期望更高一些。它当然比不上华尔道夫，但既然它拥有五星级的声誉，价格也高于一般水平，那么它的服务就应该符合预期。 进出这家酒店有点危险。入口处的路面与地面的交界处很陡，任何底盘较低的车辆都可能被刮蹭，所以务必小心。希望代客泊车员也能注意安全。 我没有体验他们的餐饮服务；听说那里的餐厅水平一般而且价格过高。我知道他们对此引以为傲。我相信附近有很多更实惠的餐厅可以选择。 房间一尘不染，舒适宜人，灯光氛围也很好。景色令人叹为观止，尤其是在秋天。 正如我所说，酒店的设施略显不足。我之所以提到这一点，是因为吸引我来的屋顶酒吧竟然关闭了。非常遗憾。请尽快重新开放吧。疫情封锁已经结束了，这简直太荒谬了。毕竟，你们是一家五星级酒店…… （原文） I expected a little more from a five star hotel in DC. It’s no Waldorf, but when 5 star is pinned to the prestigious name and the prices are above what you’d normally pay, then your expectations should be met. Getting in and out of this place can be precarious. The degree in which the pavement meets the entrance will scrape any low riding vehicle, so take that with caution. Hopefully the valets take heed too. I did not partake in their dining experience; heard it was subpar and overpriced. I know they pride themselves on it though. I believe there are many more affordable places to grab a bite in proximity. Room was immaculate, comfy, and ambient-ly lit. The Views were stunning, especially in the fall. As I said, amenities are a little lacking. I mention this because their rooftop bar, which was the draw in coming, was closed. Very unfortunate. Please bring this back. BS covid lockdowns are over. You are a five star hotel after all…

（由 Google 翻译）我们在美国政府停摆前不久预订了华盛顿特区的假期。因此，我们对这次旅行以及哪些景点可能开放感到有些忐忑不安。抵达水门酒店后，首席礼宾员梅斯芬·阿斯法哈 (Mesfin Asfaha) 为我们提供了开放景点的详细清单和地图，还帮我们预订了晚间巴士之旅。入住期间，他带我们参观了臭名昭著的水门厅，他渊博的知识让我们对这起丑闻有了新的认识。我们对他和他的员工，特别是行李员阿齐兹 (Aziz)，赞不绝口。 酒店位置绝佳，位于国家广场和乔治城之间，对我们来说非常理想。 房间宽敞干净，还能欣赏到波托马克河的景色。 下次我们再来华盛顿特区参观美术馆和博物馆时，一定会再次入住水门酒店。谢谢！ （原文） We booked a holiday in DC just before the US Govt shut down. We were therefore a bit trepidatious regarding our trip and what visitor attractions might be open. On arriving at The Watergate Hotel, Chef Concierge Mesfin Asfaha provided us with a comprehensive list of attractions that were open, plus maps and also booked us an evening bus tour. Later in our stay he showed us the infamous Watergate Room and his expert knowledge shed new light on the scandal. We cannot speak highly enough of him and his staff, particularly Aziz the bellman. The location of the hotel is superb. Midway between the Mall and Georgetown. It was ideal for us. The room was spacious and clean, with views to the Potomac River. When we return to DC to enjoy the galleries and museums we will DEFINITELY be staying at the Watergate. Thank you.

1、空调声音非常响非常响 2、抵达和离开完全没有门童帮忙拿行李，离开时早上六点，甚至前台一直没有人3、退房时账单跟后期收到电子账单不符，乱扣费。

服务和卫生符合5星酒店标准，毕竟老区，空间有限，硬件水平一般

房间小，床不是太舒服，WiFi是需要额外付费的位置好。离白宫很近。还可以吧。

傍晚洗澡没热水，早上洗脸没冷水。

（由 Google 翻译）我在这家酒店的住宿体验从始至终都堪称奢华，堪称美妙。从行李员到礼宾部，每位团队成员都周到、专业、热情。 其中一位工作人员尤其令人印象深刻——一位在礼宾部工作的年轻高个子男士。他每天都热情友好、彬彬有礼、知识渊博，竭尽全力确保客人得到他们所需的一切。虽然我很遗憾不记得他的名字，但他是礼宾部团队中最高的成员，如果这篇评论也能算作对他卓越服务的认可，我将不胜感激。 客房服务非常出色，每个细节都体现了高标准的关怀和品质。Opaline 餐厅的食物也非常棒。我的整体体验非常棒，我会毫不犹豫地向我的家人、朋友和同事推荐这家酒店。 （原文） My stay at this hotel was truly luxurious and a wonderful experience from start to finish. From the bellman to the concierge, every team member was attentive, professional, and welcoming. There was one staff member in particular who stood out — a tall young gentleman who worked at the concierge desk. Each day, he was consistently pleasant, courteous, and informative, going above and beyond to ensure guests had everything they needed. While I regret that I do not recall his name, he is the tallest member of the concierge team, and I would be grateful if this review could also be considered in recognition of his excellent service. The room service was exceptional, and every detail reflected a high standard of care and quality. The food at Opaline was also great. My overall experience was simply wonderful, and I would not hesitate to recommend this hotel to my family, friends, and colleagues.

（由 Google 翻译）整个入住体验都非常棒。 房间干净整洁，维护得很好，除了淋浴水压略小之外，其他一切都令人满意。入住第三天，客房服务人员来检查后发现单人沙发已经更换了——原来的沙发皮质已经磨损。我很欣赏酒店始终如一的维护。 我还要感谢前台那位热情接待我的男士。由于我的信用卡付款出了点问题，我当时有点慌乱，但他非常耐心、礼貌、友善。多亏了他，我对华盛顿的第一印象非常美好。 酒店位置绝佳——靠近所有景点，却又位于一条安静的街道上，让人很容易放松休息。 客房服务大约从早上9点开始，所以计划晚些起床的客人最好提前挂上“请勿打扰”的牌子。 如果我再次来到华盛顿，我一定会再次入住这家酒店。 （原文） I had a wonderful stay throughout my visit. The room was clean and well-maintained, and everything was satisfactory except for the slightly weak shower pressure. On the third day of my stay, housekeeping came by and the single sofa had been replaced— the original one had worn leather. I appreciated seeing that the property is consistently maintained. I would also like to thank the male front desk staff member who welcomed me warmly at check-in. I was a bit flustered due to an issue with my card payment, but he was patient, polite, and very kind. Thanks to him, my first impression of Washington was wonderful. The location was excellent—close to everything yet on a quiet street, making it easy to rest. And housekeeping starts around 9 a.m., so guests who plan to get ready later may want to hang the “Do Not Disturb” sign in advance. If I return to Washington, I would gladly stay here again.

（由 Google 翻译）这家酒店距离白宫很近。床垫很厚实，睡起来非常舒服。酒店很安静。我住在11楼，虽然没什么风景，但我也没特意要求。我更看重的是酒店的地理位置和干净程度。附近一个街区有一家叫Baguette的面包店，我们在那里吃了早餐。去机场的路上，我们还买了三明治。另一家餐厅是Old Ebbitt，是一家历史悠久的酒吧，不过一定要提前预订。酒店的服务非常棒，白天我们在小露台上享受篝火的时候，酒店还会点燃火炉。总的来说，我会再次入住这家酒店，它地理位置优越，离麦克弗森广场地铁站也不远。 （原文） The Hotel is within distance of the White House. They have extra padding on the mattress which makes it very comfortable to sleep. It was quiet . I was on the 11 th floor .there is not much of a view but i did not ask for it. I prefer to pay for the location and the cleanness. There is a bakery one block called baguette which we had breakfast . We got a sandwich on our way to the airport. Also the other restaurant is the Old Ebbitt which is old oldest saloon but make sure you have a reservation . The service at the hotel was excellent by during the day light up the fire pit while we enjoyed their little terrace .Overall I would return to this hotel who is very well located and not to far from McPherson square subway.

（由 Google 翻译）我要感谢 Damir Omirali 的卓越服务。 我们房间锁的问题得到了解决，Damir 还帮我升级到了一间超棒的套房，这远远超出了我的预期。 这种积极主动且慷慨的解决方案堪称世界一流酒店的标志。 酒店热情好客，所有员工都工作得非常出色。房间宽敞。地理位置优越，环境安静。 （原文） I would like to say thank you to Damir Omirali for exceptional service. An issue with our room lock was handled and Damir upgraded me to an amazing suite that was far beyond my expectations. This proactive and generous solution is the mark of a world-class hotel. The hotel is welcoming and all stuff team works perfectly. Rooms are spacious. The location is central and quiet

（由 Google 翻译）办理入住时，男员工的服务态度极其恶劣，经理也对我提出的问题置之不理。 办理入住期间，酒店发生了一场抗议活动，但工作人员却装作若无其事。那位工作人员也没有向我介绍酒店的任何设施。我特意要求入住远离抗议者的安静房间，但他却给了我一间正对着抗议人群的房间，视频就是从我的房间里拍摄的。 我打电话给前台要求换房，经理Genaro百般刁难，直到我表示需要入住另一家酒店，他才勉强同意。经理这种不解决问题、反而争辩的态度，充分体现了前台服务人员的糟糕服务水平。经理还拒绝了我的延迟退房申请，但前台的一位女员工却批准了我的请求。 管理层对员工的要求很高，而我的遭遇也印证了这一点。我当初选择这家酒店是冲着它的名声来的，期望值很高，但结果却令人大失所望。 不过，值得一提的是，酒店的住宿环境不错，房间也很宽敞。清洁人员的服务也很好。 低分是因为接待态度粗鲁，而且对一个简单的问题处理起来也很拖沓。看来这家酒店的标准并非适用于所有分店！ （原文） Horrible service by the male staff during my checking in and the manager addressing my concerns. There was a protest during my check in and staff acted as if nothing was happening. The person also did not explain any of the amenities available at the hotel. I specifically asked for a quiet room away from the protesters and he gave ma room in front of the protest, video is from my room. I called the front desk to change my room and the manager Genaro gave me a difficult time explaining that it was not possible until I said that I will need to check into another hotel. The manger’s disposition to argue instead of resolving an issue demonstrated the lack of customer service at the check in counter. The manager also refused to give me a late checkout, but a female at the counter was able to approve my request. Management sets the tone on expectations for employees, which is reflected based on my encounters. I expected more from this hotel and selected based on its reputation, but it was truly disappointing. On a positive note, the accommodations were nice and rooms were spacious. Cleaning staff was also great. Low rating is due to the rude welcoming and hesitancy to address a simple issue. I guess the standard for this hotel does not apply at every location!

（由 Google 翻译）我在华盛顿特区丽思卡尔顿酒店的入住体验非常棒。酒店本身优雅精致，维护得无可挑剔，在城市中心营造出一种宁静而高雅的氛围。 我还要衷心感谢总经理奥利维尔·刘先生，感谢他卓越的领导才能和细致周到的服务。入住之初出现了一点小插曲，但他以优雅专业的态度亲自跟进，迅速解决了问题，使之成为我最棒的入住体验。 我强烈推荐所有来华盛顿特区旅游的客人入住这家卓越的酒店。 （原文） My stay at The Ritz-Carlton, Washington, D.C. has been exceptional. The hotel itself is elegant, perfectly maintained, and offers a calm, sophisticated atmosphere in the heart of the city. I’d also like to express my sincere appreciation to Mr. Olivier Lau, the General Manager, for his outstanding leadership and personal attention. There was a minor hiccup at the beginning of my stay, but he personally followed up with such grace and professionalism that it quickly turned into best stay and experience. I highly recommend staying at this remarkable hotel to anyone visiting Washington, D.C.

（由 Google 翻译）从我三重五星级的选择中可以看出，我对舒适干净的房间、友好乐于助人的员工以及非常符合我期望的地理位置都感到100%满意。此外，我吃到的食物也非常美味。 但有一件事掩盖了所有这些积极的印象，极大地影响了我对美食的享受。这就是我不会选择万豪酒店的原因，尽管我受到了如此优质的待遇。 当我享用的动物产品却不得不在极度痛苦中度过它们极短的生命，被剥夺了健康无痛生活所需的一切，大多数都死于非命时，我无法享受良好的待遇和照顾，也无法满足我的需求和愿望。 我尤其要说的是那些为我提供鸡蛋和鸡肉的鸡。 万豪承诺通过改用散养鸡蛋至少可以减轻一些虐待行为。但这一承诺并未兑现。 我知道，既然我有能力住各种万豪酒店，我绝对可以支付适当的费用来买一些不会卡喉的食物，因为这些食物来自其他众生一生遭受的巨大苦难。 所以——在我确信万豪酒店信守承诺之前，我不会再住万豪了。 伊丽莎白·西德勒 （原文） As visible in my threefold five-star choice, i am to 100% happy with the lovely AND CLEAN room I had, the friendly and helpful staff I met and the location which suited my wishes very well indeed.Also the food I had was delicious. BUT one thing overshadowed all these positive impressions and marred my enjoyment of the food massively. It is the reason I won’t be choosing Marriot hotels in spite of the marvellous way I was treated. I can’t enjoy bring well treated and looked after and having my needs and wishes fulfilled when the animals whose products I am served have to spend their massively shortened lives in abject misery, deprived of everything they need to live a healthy and painfree life, mostly dying horrible deaths. I am especially talking about the chickens whose eggs and meat I was served. Marriot‘s promised to alleviate at least some of the cruelty by switching to cage-free eggs. This promise has not been upheld. I know myself that, having been able to afford stays in various Marriot hotels, I definitely could pay an appropriate supplement for food that does not stick in my throat because it comes from the lifelong massive suffering of other sentient beings. So - no more Marriot for me until I can be sure that Marriot‘s is keeping their word. Elisabeth Sidler

（由 Google 翻译）我们的入住日期是明天，但我打电话想把丈夫的名字加到预订里，接电话的那位先生态度简直差劲透了！先不说他说话的语气和措辞中丝毫没有待客之道。希望他们在我们入住期间能有所改进，否则我们以后就只去希尔顿了。作为一名前万豪员工，我对此感到非常遗憾，但我绝对不能容忍服务态度如此糟糕，尤其还是来自万豪旗下的高端品牌。 （原文） Our stay doesn't start until tomorrow, but I called to have my husband added to the reservation and the gentleman I spoke with was just on this side of rude! Forget the fact that there wasn't any hint of hospitality in his voice or the words that he spoke. Hopefully, they'll be able to redeem themselves while we're there or we'll happily take our business strickly to Hilton. As a former Marriott employee that grieves me, but I have no tolerance for a lack of hospitality, especially from one of Marriott's high end brands.

（由 Google 翻译）⭐️⭐️⭐️⭐️⭐️ (5/5) 在华盛顿特区丽思卡尔顿酒店入住了两次，体验非常愉快——服务一流，房间布置精美，员工服务周到，体现了丽思卡尔顿的卓越标准。每一次互动都让人感觉周到，团队竭尽全力，让体验更加完美。 这家酒店真正体现了丽思卡尔顿品牌的精髓——不像我在新加坡丽思卡尔顿酒店入住时，那里突然停业，明显影响了宾客的体验。相比之下，华盛顿特区丽思卡尔顿酒店依然优雅精致，秉承了丽思卡尔顿的热情好客之道。 （原文） ⭐️⭐️⭐️⭐️⭐️ (5/5) Two wonderful stays at The Ritz-Carlton, Washington, D.C. — excellent service, beautifully appointed rooms, and a genuinely attentive staff that exemplifies the Ritz-Carlton standard. Every interaction felt thoughtful, and the team went above and beyond to make the experience seamless. This property truly represents the brand at its best — unlike my stay at the Ritz in Singapore, where a sudden corporate occupation noticeably affected the guest experience. The D.C. location, by contrast, remains gracious, polished, and true to the spirit of Ritz-Carlton hospitality.

（由 Google 翻译）我之前听说丽思卡尔顿酒店口碑很好，所以很兴奋能入住。 但这家酒店的地理位置对于我第一次来华盛顿特区来说实在不理想。员工的态度很傲慢，让我感觉很不自在。他们多收了我的钱，而且酒吧的服务也很慢。 我写这篇评论是为了提醒自己以后千万别再来了。还不如省点钱，住别的酒店。 （原文） I was excited to stay at a Ritz because I have heard good things about the brand. The location was not ideal for my first visit to D.C. There was a weird pretentious vibe from the staff, I felt very unwelcome. They overcharged me and service at the bar was slow. I’m leaving a review so I remember to never come back. Might as well save money and stay somewhere else.

（由 Google 翻译）我最近入住了华盛顿特区伊顿酒店 (Eaton DC Hotel)，虽然酒店本身绝对是五星级的，但整体体验却令人失望。 酒店本身的设计精美绝伦，风格独特，设计也经过了深思熟虑。从家具到氛围，一切都充满匠心独运，令人倍感振奋。我尤其喜欢酒店精心挑选的书籍以及它所展现的不同视角。这家酒店真的令人印象深刻。 遗憾的是，入住体验让我的评分大幅下降。尽管我的信用卡信息已经登记在案，但由于我没有实体卡（无法支付杂费），我被拒绝入住。当我询问是否可以取消预订并退款时，他们告诉我退款仍会从我的账户中扣除。这项政策让人感觉矛盾且缺乏灵活性，尤其是在我的信用卡信息已经登记在案并可以扣款的情况下。 更糟糕的是，我遇到的前台工作人员（我记得他叫赫克托 (Hector)）缺乏同理心和热情好客。他们没有尝试探索各种方案，甚至没有表示理解，反而显得很不耐烦——只是简单地说了一句“抱歉，这是我们的政策”，根本没有提供任何帮助。 由于缺乏灵活性，前台服务也很差，尽管酒店本身很棒，但我不得不遗憾地给这次体验打两星。 （原文） I recently stayed at the Eaton DC Hotel, and while the property itself is absolutely 5-star, my overall experience was disappointing. On the positive side, the hotel is stunning — cute, unique, and thoughtfully designed. From the furnishings to the atmosphere, everything feels intentional and inspiring. I especially loved the book selection and the different perspectives the hotel brings forward. It’s a truly impressive property. Unfortunately, the check-in experience brought down my rating significantly. Despite already having my credit card on file, I was not allowed to check into my room because I didn’t have a physical card for incidentals (no tap-to-pay option). When I asked about canceling for a refund, I was told it would still be charged to my account. This policy felt contradictory and inflexible, especially given that my card was already on file and able to be charged. To make matters worse, the front desk staff member I dealt with (I believe his name was Hector) lacked empathy and hospitality. Rather than trying to explore options or even show understanding, the interaction came across as dismissive — a simple “sorry, it’s our policy” with no effort to help. Because of the lack of flexibility and the poor service at the front desk, I unfortunately have to rate this experience at 2 stars, despite the hotel itself being outstanding.

（由 Google 翻译）伊顿酒店是一家非常特别的酒店和活动场地。2025年10月，我们在这里举办了年度公司峰会，从始至终都令人赞叹不已。首先，他们的活动空间无与伦比。房间美观、现代、通风，配有落地窗。酒店内还有一个很棒的健身中心，我们每天早上在那里为与会者提供私人课程。我们曾在酒店的屋顶餐厅/酒吧Wild Days举办过一顿有趣的晚餐，之后又在酒店内的另一家餐厅Michele’s举办了另一顿。我们甚至利用他们酷炫的电影院举办了颁奖典礼。一家酒店很难拥有所有这些绝佳的空间，但伊顿酒店做到了。它绝对不是那种典型的“乏味”会议空间。风格很酷，酒店房间也很棒。床很舒服，水压也很好！活动期间的食物都很棒，大堂旁的小咖啡馆/咖啡店非常适合快速享用小吃。我还要特别感谢所有优秀的团队，他们帮助我们打造了精彩的活动和美好的住宿体验：Eunique、Vanessa、Julian、Terry、Shannon、Roberto、Muhammad、Dora、Mark、Atsu、Fattah、Maggie、Samuel、Lidia、Brycen、Eduardo 和 David——谢谢你们！！如果您正在寻找一个独特、酷炫且客户服务一流的场地，强烈推荐伊顿酒店。谢谢伊顿团队！ （原文） The Eaton is such a special hotel and event venue. We hosted our annual company Summit at The Eaton in October 2025, and it was incredible from start to finish. First, their event space is unparalleled. Beautiful, modern, airy rooms with floor to ceiling windows. They also have an on-site, gorgeous wellness center where we hosted private classes each morning for our attendees. We hosted a fun dinner one night at Wild Days, their rooftop restaurant/bar venue, and another at Michele’s, the other on-site restaurant. Even utilized their very cool movie theatre for our awards ceremony. It’s rare to find all of these great spaces in one hotel, but The Eaton delivers. Definitely not your typical “blah” conference space. Style is very cool and the hotel rooms are great. Comfortable beds and good water pressure! The food throughout the event was very good, and their little cafe/coffee shop off of the lobby is great for a quick bite. I also want to shout out the awesome team who helped to make our event and our stay amazing: Eunique, Vanessa, Julian, Terry, Shannon, Roberto, Muhammad, Dora, Mark, Atsu, Fattah, Maggie, Samuel, Lidia, Brycen, Eduardo, and David- thank you!! Highly recommend The Eaton if you are looking for a unique, very cool venue with great customer service. Thank you Eaton Team!

（由 Google 翻译）我无法用言语形容这家酒店有多么棒。每一寸空间都经过精心设计和装饰。您可以感受到这家公司使命中蕴含的人性化和互联互通。 这里是华盛顿特区市中心的绝佳去处。这里有一家很棒的餐厅/酒吧和一家面包店/咖啡馆。此外，还有一个屋顶酒吧（不过我没有体验过这个设施）。 房间感觉就像置身于一个温馨、舒适、干净的家庭住宅，并以各种意想不到的方式展现出丰富的内涵。 员工们非常棒，真诚友善。感觉他们真的很享受在这里的时光，享受着热情的款待。我感觉自己结识了一群新朋友。 我会推荐所有认识的人来这里住。 （原文） I cannot express how wonderful this property is. Every inch is thoughtfully designed and decorated. You can feel the humanity and connectedness of the mission of this company. It's a perfect spot for downtown DC. There's a wonderful restaurant/bar and a bakery/cafe. Plus, a rooftop bar (I did not visit this amenity tho) The room felt like I was visiting a family home thats so inviting, cozy, clean, and rich in all the unexpected ways. The staff is so incredible and kind in a genuine way. It feels like they really enjoy being here and providing hospitality. I feel like I made a bunch of new friends. I will be telling everyone I know to stay here.

（由 Google 翻译）我们在华盛顿特区伊顿酒店的住宿总体来说非常愉快和轻松，尽管一开始确实遇到了一些小问题。起初，我们对房间有些不满，但客房服务人员和前台非常理解并乐于助人。他们很快就为我们安排了一间更符合我们需求的房间，并确保我们拥有舒适住宿所需的一切。 我们住了11晚，无论我们有什么需要，工作人员总是及时响应。我们最终入住的房间对我们来说足够宽敞，我们对此表示感谢。需要注意的是：房间配备的是冷藏柜而不是标准冰箱，而且冷藏能力不足以存放食物。由于我们需要冰箱和微波炉，我们向前台询问，他们很快就把它们送到了我们的房间，这对我们来说意义重大。 我们没有机会体验健身中心或其他酒店设施，所以我无法对此发表评论。但根据我们对工作人员和房间的体验，一旦解决了最初的问题，我们的住宿就变得舒适而放松。 感谢所有工作人员让我们的住宿愉快，特别是 Faye 和 Maggie 在我们整个住宿期间的友善和支持 （原文） Our stay at Eaton DC was overall very enjoyable and relaxing, though it did start off with a few bumps. At first, we had some issues with the room, but the housekeeping staff and front desk were extremely understanding and helpful. They quickly accommodated us with a room that better suited our needs and made sure we had everything necessary for a comfortable stay. We stayed for 11 nights, and the staff was consistently responsive whenever we needed anything. The room we ended up in was spacious enough for us, which we appreciated. One thing to note: the rooms come with a cooler rather than a standard refrigerator, and it doesn’t get cold enough to store food. Since we needed a fridge and microwave, we asked the front desk, and they brought them up to our room right away, which made a big difference. We didn’t get a chance to try the wellness center or other hotel amenities, so I can’t comment on those. But based on our experience with the staff and the room, once the initial issues were resolved, our stay turned out to be comfortable and relaxing. Thank you to all of the staff involved in making our stay enjoyable, especially Faye and Maggie for their kindness and support throughout our visit

（由 Google 翻译）市中心的瑰宝，令人赏心悦目。房间和公共空间的设计都体现了华盛顿多年来的文化。工作人员热情友好。酒店内的餐厅品质一流。步行即可轻松抵达许多景点。期待下次入住！ （原文） Such a delightful gem in the middle of the city. The rooms and the design of the public spaces were thoughtful representations of DC culture over the years. The staff was friendly. The on site eateries were quality. Many destinations were within easy walking distance. I look forward to my next stay!

（由 Google 翻译）我非常喜欢住在这家酒店。酒店设计和装饰都极具品味，许多精心设计的元素，比如艺术品和DJ的音乐，都让入住体验变得特别。我特别喜欢房间里的黑胶唱片机，里面放着精选的黑胶唱片！希望有机会再次入住。 （原文） I really enjoyed staying at this hotel. It is tastefully designed and decorated, with so many intentional touches like art pieces and music by a dj that makes the experience special. I particularly enjoyed having the turntable with select vinyl albums in the room! I hope to get to stay there again.

（由 Google 翻译）非常棒的地方。同意，这地方氛围不错。之前不知道这家店是香港实体开的。挺酷的。如果你来过，会发现一些细节暗示着它和香港的联系。比如，我在美国从未见过-196，而且跟香港或日本没有关系。还有，我早上看到酒店送了一份《中国日报》。入口附近有很棒的艺术品和很酷的DJ台。氛围很棒。我好像不小心问服务员这地方是不是跟香港有关系，吓到他们了。我的错。期待几周后去香港试试。以后还会再住这里。 （原文） Pretty awesome spot. Agree that the place has a nice vibe. Didn't know the place was owned by a Hong Kong entity. Pretty cool. If you've ever been you'll find a few tiny things that hint at an HK connection. Like I've never seen -196 in the states in a place that didn't have an HK or Japanese connection. Or I saw a copy of China Daily delivered to the hotel in the morning. Very nice art and a cool DJ booth near the entrance. Nice vibes. I think I accidentally creeped out the attendant by asking if the place was connected to HK. My bad. Look forward to trying the HK location too in a few weeks. Would stay here again.

（由 Google 翻译）我们在万圣节周末入住汤普森酒店。我们当时在华盛顿特区参加婚礼。房间一尘不染，床很舒服，床上用品也很棒。唯一的不足是房间光线比较暗，天花板上没有嵌入式照明，墙上的灯也很少。行李员“百万”非常出色。他帮我们搬运行李，需要的时候会送冰块、水等等。他非常细心周到，而且非常专业！餐厅的工作人员也很棒，早餐/早午餐价格合理，而且有很多选择。前台工作人员热情友好，服务专业。能入住一家所有员工都如此友好、乐于助人且专业的酒店，真是太好了！ （原文） We stayed at the at the Thompson Hotel Halloween weekend. We were in DC for a wedding. Our room was immaculate. Bed was comfortable and bedding was nice. The only negative was that our room was dark. No recessed lighting on ceiling and few lights on the walls. 'Million', the bell hop, was outstanding. He attended to our luggage, brought up ice when needed, waters etc. He was very attentive and VERY professional! The restaurant staff were great and breakfast/brunch prices were reasonable and a lot of choices for food. Front desk staff were helpful and professional. It was nice to stay at a hotel where all of the staff were friendly, helpful, and professional!

（由 Google 翻译）最近我和女朋友住在汤普森酒店——我们入住时间比较晚，比我们排队办理入住的时间提前了一步。一个看起来像是参加婚礼的人试图进入别人的房间。过夜的服务员态度友好、冷静，处理得也很专业。当时有客人试图激动，服务员很专业地告诉了那个人其他进入房间的方法。那个人就走开了。轮到我们客人时，我们不得不称赞他处理得非常专业。他也让我们感到安全，是我们华盛顿之旅的正确选择。 （原文） Recently my gf and I stayed at Thompson Hotel- we checked in late prior to check in we inline and guy who seem like he was part of wedding party was attempting to get access to a someone else room. The overnight guy was friendly, calm and professional on how he handled situation. Guest was attempting to get agitated and he professionally informed guy of alternative ways of getting access to the room. The guy just walked away, when it was our turn guest we had to commend him for handling that situation professionally. He also made us feel safe and the right choice for our stay in DC.

（由 Google 翻译）首先我要说的是，这是一家非常漂亮的酒店。我们和白天在那里的员工相处得非常愉快。调酒师Chandler和Keke都很棒！Blue也很棒。 我在这里住了一场音乐会，PMC停车场提供的代客泊车服务绝对是我经历过的最令人沮丧的停车体验。 我到达时，停车场很拥挤，这是可以理解的，但我被告知要停在另一辆车后面，在那里等了15分钟，而其他人在我之前办理了入住手续。最后，我不得不在拥堵的交通中绕着街区转了好几圈才引起别人的注意——结果却又被告知“绕着走”。从一开始，一切都很混乱，没有清晰的制度或沟通。 真正的噩梦始于凌晨3点左右我试图退房的时候。我提前打电话想取车，却被告知代客泊车员已经下班了。我被指示去前台领取一张“钥匙卡”自己去车库。我下楼的时候，发现另一辆卡车就停在我车的正前方，完全挡住了我的去路。 我给前台打了十多个电话，都没人接，只好在华盛顿特区东南部的半夜里绕着大楼走了一圈，最后发现唯一的前台工作人员站在那里什么也没做。我把所有细节都告诉他——品牌、型号、颜色、车牌——但他却装作完全不明白我在说什么。他不停地重复说“有人来了”，却从未正面回答我有没有车钥匙的问题。 最后，保安来了，态度很不好，过了这么久，他们拿的钥匙竟然是宝马的，而不是挡着我的那辆卡车的。凌晨3点过后，我独自一人等了将近45分钟，只是想把车开出来，工作人员们争吵不休，手忙脚乱。 PMC停车场和汤普森酒店前台工作人员的专业素养、同理心和基本沟通能力都令人难以置信。没有任何计划，没有问责，也没有紧迫感，不重视客人的安全或体验。 如果您考虑入住这里——千万不要把车托付给PMC停车场，而且要注意，如果出现问题，酒店没有提供适当的夜间支持。对于一家自诩高端的酒店来说，他们的服务和协调简直令人无法接受。 （原文） Let me start by saying this is a beautiful hotel. We did have a really good experience with the staff that was there during the day. The Bartender Chandler and Keke were amazing! Blue was great too. I stayed at the here for a concert, and the valet service handled by PMC Parking was hands down the most frustrating parking experience I’ve ever had. When I arrived, it was understandably busy, but I was told to pull up behind another vehicle and sat there for 15 minutes while others were checked in ahead of me. I ended up having to drive around the block multiple times in heavy traffic just to get someone’s attention — only to be told again to “drive around.” It was disorganized from the start, with no clear system or communication. The real nightmare began when I tried to check out around 3 AM. I called ahead to retrieve my vehicle, only to be told valet was gone for the night. I was instructed to pick up a “key card” from the front desk to access the garage myself. When I got downstairs, another truck was parked directly in front of mine, blocking me in completely. I called the front desk over ten times with no answer, had to walk back upstairs and around the building in the middle of the night in Southeast DC, and found the only front desk staffer standing there doing nothing. I gave him every detail — make, model, color, tag — and he acted like he had no idea what I was talking about. He kept repeating that “someone was coming,” but never directly answered my question about whether he had a key for the vehicle. Eventually, security arrived with an attitude, and after all that time, they brought down the wrong key — for a BMW, not the truck that was blocking me. I waited nearly 45 minutes in total, alone, after 3 AM, just trying to get my car out while staff argued and fumbled. The lack of professionalism, empathy, and basic communication from both PMC Parking and the Thompson Hotel front desk staff was unbelievable. There was no plan, no accountability, and no urgency for guest safety or experience. If you’re considering staying here — do not trust PMC Parking with your vehicle, and be aware that the hotel does not have proper overnight support if something goes wrong. For a property that’s supposed to be high-end, the service and coordination were absolutely unacceptable.

（由 Google 翻译）干净！干净！ 房间干净，客房服务好，员工热情友好。附近有不错的公共停车场，拐角处还有个停车楼。 还会再来，这家酒店位置优越，品牌服务始终如一，这绝对是一大亮点。凯悦应该为旗下拥有这家酒店而感到自豪。 附近有很多不错的餐厅，晚上出门也很安全。 感谢你们提供的优质住宿体验！ （原文） IT’S CLEAN. IT’S CLEAN!! Clean room, good room service, friendly welcoming staff. Decent public parking around + parking garage right around the corner. Would come back, consistency across brand at a nice location is a huge plus. Hyatt should be proud to have this location in their portfolio. Good restaurants nearby and very safe to walk around at night. Thanks for a great stay!

（由 Google 翻译）当我说登记处的客户服务是顶级的……相信我。我来这里过生日，住了五天。我的房间分配出了点小问题，但很快就解决了。我非常感激。我住过很多大都市里号称五星级酒店的酒店，他们真需要向The Thompson DC的团队学习一下酒店管理之道……我出发时间很早，代客泊车团队确保我的车在早上5:30出发时可以停放。停车费很高。谢谢Ryan Thompson和所有在登记处工作的漂亮女士们……圣诞节我还会再来的…… （原文） When I say the customer service at the registration area is TOP-TIER… Believe me. I was in town for my birthday and stayed 5days. There was a minor hiccup with my room assignment and it was addressed immediately. I was so grateful. I’ve stayed at multiple hotels in major metropolitan cities that claimed to be 5 star and they need hospitality lessons from the team at The Thompson DC… I had an early departure time & the valet team made sure my car was accessible for my 5:30 am departure. Parking fees are steep. Thank you Ryan Thompson and all of the beautiful ladies that work in the registration area…I’ll be back for Christmas..

（由 Google 翻译）⭐️⭐️⭐️⭐️⭐️ Dylan的服务真是太棒了！ 我最近入住期间，有幸得到了酒店服务团队的Dylan的帮助，他的专业精神给我留下了深刻的印象。从我抵达酒店的那一刻起，他就尽心尽力，帮我照看车辆，小心翼翼地搬运行李，确保一切都安排得井井有条。 Dylan热情友好、体贴周到，真心实意地希望我的入住体验舒适愉快。像他这样既高效又热情好客的人真是难得一见。他卓越的服务为我接下来的入住体验奠定了良好的基调，并给我留下了深刻的印象。 Dylan，非常感谢你热情周到的服务——你真是酒店的宝贵财富！ （原文） ⭐️⭐️⭐️⭐️⭐️ Exceptional Service from Dylan! During my recent stay, I had the pleasure of being assisted by Dylan from the hotel services team, and his professionalism truly stood out. From the moment I arrived, he went above and beyond—helping with my vehicle, carefully handling my bags, and ensuring everything was taken care of seamlessly. Dylan was friendly, attentive, and genuinely cared about making my stay comfortable. It’s rare to find someone who combines efficiency with such a warm and welcoming attitude. His excellent service set the tone for the rest of my visit and left a lasting impression. Thank you, Dylan, for your outstanding hospitality—you’re a real asset to the hotel!

（由 Google 翻译）尊敬的汤普森先生： 我谨借此机会正式感谢贵酒店在我最近入住华盛顿特区汤普森酒店期间给予我的卓越款待。贵酒店的每一位员工都展现了极高的专业素养、细致周到的服务和彬彬有礼的待客之道。布鲁·莉亚女士、布莱恩特先生、埃弗雷姆先生和克里斯先生尤其热情周到，确保我的入住体验完美无瑕，令人难忘。 我曾四次入住华盛顿特区汤普森酒店，每次入住体验都堪称完美。贵酒店尽显优雅格调，而贵酒店员工的卓越素质也体现了贵酒店领导层的杰出能力。 祝贺贵酒店打造出如此卓越的品质。 （原文） Dear Mr. Thompson, I would like to take a moment to formally acknowledge the exemplary hospitality I received during my recent stay at the Thompson Washington, D.C. Every member of your team demonstrated the utmost professionalism, attentiveness, and courtesy. Ms. Blue Lea, Mr. Bryant, Mr. Efrem, and Mr. Chris were exceptionally gracious and ensured that my experience was both seamless and memorable. I have had the pleasure of staying at the Thompson Washington, D.C. on four occasions, and each visit has been nothing short of outstanding. Your hotel is a testament to refined elegance, and the caliber of your staff reflects the strength of your leadership. Bravo on cultivating such a remarkable establishment.

（由 Google 翻译）Pendry DC 酒店是一家令人惊叹的酒店，将现代设计与奢华舒适融为一体。我们位于拐角的房间坐拥一览无余的水景，美不胜收，为难忘的入住体验奠定了基调。酒店内部装修时尚温馨，整栋建筑的氛围既优雅又温馨。 不过，也有一些需要注意的地方。泳池虽然时尚，但相对于酒店可容纳的客人数量来说，显得有些不足。周六入住时，所有椅子都坐满了，我们被安排在等候名单上。即使入座后，泳池的服务也略显迟缓，破坏了原本高雅的氛围。 免费租车服务是我们入住期间的两天亮点——它让我们能够无缝探索这座城市。然而，第三天，我们被告知由于道路封闭，这项服务无法使用。第二天，我们被告知是因为可能发生暴力抗议活动。虽然安全当然是首要考虑因素，但这次经历凸显了依赖这项服务的不可预测性，如果当时能了解更多相关情况，将会更加有帮助。我们事先并不知道抗议活动的情况。 总的来说，彭德里华盛顿特区酒店 (Pendry DC) 的视觉效果令人惊艳，其豪华客房真正提升了入住体验。对于考虑入住的客人，我强烈建议预订水景房，以充分利用酒店的位置。如果对泳池和交通等设施进行一些微调，这家酒店将有潜力提供无可挑剔的奢华体验。 （原文） The Pendry DC is a stunning property that blends modern design with luxury comfort. Our corner room with sweeping views of the water was absolutely beautiful and set the tone for a memorable stay. The interiors are sleek yet warm, and the atmosphere throughout the building feels both elegant and welcoming. That said, there are a few things to be aware of. The pool, while stylish, is undersized for the number of guests the hotel accommodates. On our Saturday visit, every chair was taken, and we were placed on a waitlist. Even once seated, service at the pool was a bit slow, which took away from the otherwise elevated atmosphere. The complimentary car service was a highlight on two of our days—it made exploring the city seamless. On the third day, however, we were informed the service wasn’t available due to road closures. The day after we were told it was because of potentially violent protests. While safety is of course a priority, the experience underscored the unpredictability of relying on the service, and it would have been helpful to receive more context at the time. We were not told about the protests. Overall, the Pendry DC is a visually striking property with luxurious rooms that truly enhance the stay. For guests considering a visit, I’d highly recommend booking a water-view room to take full advantage of the location. With some fine-tuning around amenities like the pool and transportation, this hotel has the potential to offer an impeccable luxury experience.

（由 Google 翻译）我们最近入住了华盛顿特区彭德里酒店 (Pendry Washington, DC)，那真是一段难忘的体验。从抵达的那一刻起，一切都感觉如此特别。服务无可挑剔、热情周到，每个细节都体现着无微不至的关怀。 房间本身舒适奢华。迎接我们的是新鲜的草莓，这为整个入住体验奠定了基调。毛巾感觉就像来自顶级水疗中心的一样，床和枕头也舒服得让人早上都不想起来。 在床上享用早餐？简直是天赐之物。每一口都堪称完美，从房间就能欣赏到令人惊叹的美景，真是一场盛宴。说到美景——美得令人窒息！ 浴室是另一个亮点。淋浴间非常宽敞，水压极佳，沐浴露的香味也非常好闻，我们最终也买了一套回家。正是这些小细节，让一个地方与众不同。 从始至终，我们的入住体验都堪称完美。彭德里酒店真正地提供了五星级的体验，甚至超越了其他任何体验。我们迫不及待地想回来！ （原文） We recently stayed at the Pendry Washington, D.C., and it was truly unforgettable. From the moment we arrived, everything felt special. The service was flawless, warm, and attentive—every detail felt thoughtfully taken care of. The room itself was pure comfort and luxury. We were greeted with fresh strawberries, which set the tone for the entire stay. The towels felt like something from the most exclusive spa, and the bed and pillows were so comfortable we didn’t want to get up in the morning. Breakfast in bed? Absolutely divine. Every bite was perfection, and it felt like such a treat to enjoy it with the incredible view right from our room. Speaking of the view—breathtaking! The bathroom was another highlight. The shower was massive with excellent water pressure, and the body wash smelled so good that we ended up buying it for our home. It’s little touches like these that make a place stand out. From start to finish, our stay was flawless. The Pendry truly delivers a 5-star experience and then some. We can’t wait to come back!

（由 Google 翻译）非常喜欢这家酒店的位置！它就在码头上，附近有很多餐厅、渡轮和商店，靠近华盛顿特区的所有景点，靠近机场，而且它就在水边。地理位置优越！客户服务非常好！！！房间一般，除非您要求，否则没有可用的冰箱，也没有微波炉，除非您要求。部分水景房的窗户很小，您实际上看不到水景，但可以看到游泳池。房间相当小，没有书桌，空间有限，而且有点暗，因为窗户很小而且在角落里，所以光线不太充足。我们两个人住了 5 晚。没有早餐，只有咖啡、茶、水、苹果和香蕉。我很喜欢大堂里的柑橘饮料，虽然它非常小。游泳池和健身房都很棒。代客泊车每天 90 美元。总的来说，由于地理位置和员工的出色，我们获得了良好的体验。房间很干净，团队非常乐于助人。不过，考虑到价格和性价比，我们下次可能会预订码头区的其他酒店。非常感谢工作人员，他们非常友好，乐于助人！员工和地理位置都值得五星好评。房间和性价比都值得3.5星。 （原文） Love this hotels location! Its on the Wharf near tons of food restaurants, boat ferry, shops, close to all the DC attractions, close to airport & its actually on the water. Excellent location! The customer service is very good!!! The rooms are just ok, no usable refrigerator unless you request one, no microwave unless you request one, the partial water view room is a very small window, you really don't have a view of the water but could see the pool. The rooms are pretty small, no desk, limited space, and kind of dark and since the window is small and in the corner it didn't provide much light. We stayed for 5 night just the 2 of us. There is no breakfast just coffee, tea, water, apples and bananas. Did love the citrus drink in the lobby, which is extremely small. The pool and workout room were great. Valet is $90 a day. Overall we had a good experience due to the location and staff. The room was clean and the team was very accommodating. However for the price and value we'd probably book a different hotel in the Wharf next time. Huge shout out to the staff they were very friendly and helpful! The staff and location gets 5 stars. The room and value gets a 3.5 star rating.

（由 Google 翻译）一次很棒的体验，员工们的真诚帮助让我非常满意。每个人都非常友善，房间不如我预期，角落房间空间不够。虽然房间很不错，但对于独自旅行的女性来说，不应该住带连通门的房间（三角形房间空间更小），地理位置优越，食物美味，一切都堪称五星级，而且还有提升空间，威尼斯允许七星或十星的酒店。彭德里酒店有潜力成为五星级酒店。酒店最棒的部分（泰特斯、杰西卡和彭德里水疗中心团队）！！！！！感谢你们所做的一切。 （原文） An awesome experience, love the genuine assistance of the staff. Everyone was very kind, room was not what I anticipated, corner room did not have enough space. While the rooms were nice a woman traveling alone should not be in a room with a connecting door (triangle room less space) location ideal, food wonderful everything about the place screams five star with room to grow, Venice allows 7/10 star hotels. The Pendry has the potential to be just that. The absolute best part of the hotel (Titus, Jessica and the Pendry Spa team)!!!!! Thank you for everything.

（由 Google 翻译）九月中旬住在这里，酒店很棒！细节之处非常用心……淋浴水压简直像水疗一样。码头区远离了华盛顿特区市中心的喧嚣，真是个不错的选择。街对面的地狱厨房（Hell's Kitchen）晚餐很棒。强烈推荐这家酒店。 （原文） Stayed here mid sept and hotel was great! Wonderful attention to detail...shower pressure was like a spa. Wharf area a nice change from the hustle and bustle of downtown D.C. Great dinner at Hell's Kitchen across the street. Highly recommend hotel.

（由 Google 翻译）我们在四楼一间临水的角落房间里住了一晚。到达时，房间外的音乐声太大，我们立即要求换到更高的楼层，但被告知他们无能为力。房间布局很奇怪，走廊里有很多浪费/无法使用的空间。床柱挡住了电视的视线。但这没关系，因为第二天早上电视就坏了。此外，房间里只有一个咖啡杯供我们两个人享用。经理承诺会解决这个问题。我们在屋顶酒吧免费喝了几杯，真是太棒了！Moonraker 的景色很棒，但我们的服务却异常缓慢！所有这些都无法弥补我们短暂住宿期间的整体糟糕体验。当你每晚花费 1000 美元时，你期望的几乎是完美的！这个地方离完美还差得远呢！在华盛顿特区的其他任何地方，你几乎都能享受到比这里更好的豪华酒店体验！我甚至没能让前台结账并在退房时提供收据副本。如果你连基本的东西都搞不好，就很难说是奢侈。我本来对这个地方寄予厚望，真是太可惜了！ （原文） We stayed one night in a water facing corner room on the 4th floor. The music outside our room was so loud when we arrived we immediately requested a higher floor, but was told there was nothing they could do. The room layout was weird, lots of wasted/unusable hallway space. The bed post blocks your view of the television. That didn’t matter, because the television stopped working the next morning. Additionally, we only had one coffee cup in the room for the two of us. The manager promised to make all this right. We got a few comped drinks at the rooftop bar, which is stunning! The Moonraker view is cool, but our service was exceptionally slow! None of this made up for the overall bad experience we had during our short stay. When you spend $1,000 per night, you expect near perfection! This place is very, very far from that! You’re almost guaranteed to have a better luxury hotel experience anywhere else in DC! I couldn’t even get the front desk to close out my bill and provide a copy of my receipt upon checkout. Hard to say your luxury when you can’t get the basics right. I had such high hopes for this place, very sad!

（由 Google 翻译）我们房间对设计和品质的关注令人印象深刻。从布料到木工制品，从门把手到家具，我这个设计至上的灵魂都感到无比满足。除了行李员的服务很棒之外，我们在前台、泳池和屋顶酒吧的服务体验充其量只能说还行（甚至还夸张了）。说到《太空城》（Moonraker），它真是太棒了，绝对值得一看。不过座位才是关键，所以预订之前不妨先看看。 （原文） The attention to design and quality in the details in our room is impressive. From the fabrics to the millwork, door pulls to furniture, my design oriented soul was very content. Other than the bellhop, who was great, our service experience was only ok at best ( and even that’s a stretch) at the front desk, the pool, and the rooftop bar. Speaking of Moonraker is GORGEOUS and a must. Seating is everything however, so maybe check it out before making a reservation.

酒店不错。就是哪儿哪儿都需要另外付钱。泳池开放到9:00pm。Wi-Fi另外付费。而且自带的手机网络被屏蔽了。代客泊车。

方便，安静

（由 Google 翻译）Salamander 是一家美丽的酒店。从踏进门的那一刻起，奢华与优雅便弥漫在酒店里。工作人员非常周到，提供高水平的服务。我能理解其他人对代客泊车服务可能有些不满，但总的来说，我觉得代客泊车服务运行良好，体验奢华。我们在房间里享用了 Salamander 的早餐，客房用餐体验非常棒。食物和服务都无可挑剔。总而言之，我们非常享受在 Salamander 的每一分钟。此外，入住这里的另一个好处是可以夜间漫步于古迹之间。 （原文） Salamander is a beautiful hotel. It oozes luxury and elegance from the minute you step foot through the front door. The staff are very attentive and provide a high level of service. I can see how others might have issues with valet, but overall I found the valet to be well run and a luxury experience. We had the salamander breakfast in room and the in room dining experience was extraordinary. The food and service were impeccable. Overall we enjoyed every minute of our stay at Salamander. Also another great part of staying here is going on a night time walk of the monuments.

（由 Google 翻译）我在华盛顿特区的The Salamander餐厅度过了最美好的生日。从抵达的那一刻起，我就感受到被重视、被庆祝、被关怀。餐厅和水疗中心的服务无与伦比——每位员工都体贴入微，竭尽全力让我的生日变得特别。 Dogon餐厅充满了美好的灵魂，从服务员到厨房里的黑人厨师，一切都伴随着我最喜欢的R&B和雷鬼音乐。我感觉自己仿佛置身天堂！在水疗中心，我遇到了一位天使，她温柔地与我交谈——她看到我从桑拿房出来，问我感觉如何，她的温暖和智慧萦绕在我的心头。我的按摩也同样令人神往，不仅因为按摩本身，还因为我与按摩师Tonyce之间真诚而真挚的交谈。这是一次全方位的疗愈体验。 The Salamander餐厅的每一个细节都体现着卓越的品质。如果您想庆祝生日或其他特殊场合，我强烈推荐这里。大家都对我如此友善，这让我深受启发，即将踏上另一段环绕太阳的旅程。 更棒的是，我还参观了附近的史密森尼国家非裔美国人历史与文化博物馆，那里的展品让我深受感动，我甚至有机会捐款。这一切汇聚在一起，成就了一个充满美丽、文化和活力的完美一天。 感谢 Salamander DC，给了我人生中最美好的生日之一。🌿💫 （原文） I had the most beautiful birthday experience at The Salamander in DC. From the moment I arrived, I felt seen, celebrated, and cared for. The service at the restaurant and spa was nothing short of extraordinary — every staff member was attentive and went above and beyond to make my day special. The Dogon restaurant was filled with beautiful souls, from the servers to the Black chefs in the kitchen, all set to the soundtrack of my favorite R&B and reggae. I truly felt like I was in heaven! At the spa, I met an angel who spoke into me so tenderly — she saw me coming out of the sauna, asked how I was enjoying myself, and her warmth and wisdom lingered with me. My massage was equally divine, not only because of the treatment itself but because of the real, heartfelt conversation I shared with my masseuse, Tonyce. It was an experience of healing on every level. The Salamander embodies excellence in every detail. If you want to celebrate a birthday or any special occasion, I can’t recommend it enough. Everyone was so lovely to me, and it left me deeply inspired as I step into another journey around the sun. To top it off, I visited the Smithsonian National Museum of African American History & Culture nearby, where I was moved by the thoughtful exhibits and even had the chance to donate. It all came together as a perfect day of beauty, culture, and renewal. Thank you, Salamander DC, for giving me one of the best birthdays of my life. 🌿💫

（由 Google 翻译）这家酒店太棒了！员工非常热情周到，乐于助人。我们还参加了行政总厨沃尔特的烹饪课，他非常棒，给我们展示了一些很棒的节日菜肴选择，多亏了他，晚餐才如此美味。 此外，糕点师莉安娜带领的团队也非常出色，她做的甜点超级好吃。我永远不会忘记在这里度过的美好时光。 （原文） The hotel is amazing.. staff is so helpful and very courteous.. we also had a cooking class with the executive chef Walter who was so great and showed us some great holiday meal choices and dinner was amazing because of him.. Also the Leanne the pastry chef conducted high team and her layout was super delicious. I will never forget the time spent here.

（由 Google 翻译）2025年7月2日至4日入住萨拉曼德酒店的经历令人极其失望。 - 预订时，我们打了三次电话才找到人帮忙。“住两晚送一晚”的促销活动实际上抬高了每晚房价，因此根本没有省钱。 - 办理入住时，酒店拒绝接受我们在萨拉曼德酒店购买的礼品卡——经过一番争论，酒店最终同意接受，但却没有将其计入最终账单。礼品卡让酒店工作人员感到困惑，他们的态度粗鲁，如同“车管所工作人员”。只有在我同意之后再就礼品卡提出异议后，他们才变得友好起来。 - 房间插座无法使用。 - 房间电话无法使用。 - 窗帘无法完全拉上。 - 床头柜遥控器无法使用。 - 房间不支持流媒体服务。 - 尽管承诺提供夜床服务，但并未提供。 - 多次索要毛巾等物品均无人回应。 客房服务送来的餐具不全，我们反映后，也没有补送餐具。 使用水疗中心需额外支付每人 40 英镑，这与预订房间时告知的价格不符。 酒店及其环境优美，但这次我们原本打算奢侈一把的旅行却完全是浪费钱，令人失望。 六周内，我给酒店管理层打了五次电话，发了两封邮件，但始终没有收到回复。这是我写这篇评论的唯一原因。我理解酒店在旺季难免会出现一些小问题，但如此高昂的价格却得不到管理层的充分重视，实在令人无法接受。 （原文） Deeply disappointing stay from the Salamander Hotel during our stay appx 2-4 JUL 2025. -Booking required 3 separate phone calls to find someone to help us make the reservation. the "stay 2 nights, get one free" promotion actually found an inflated nightly rate; therefore, there was no actual savings. -Upon check-in the hotel would NOT honor the gift card purchased from the Salamander -- after argument, the hotel agreed to honor, yet did not include it on the final folio. Gift card confused hotel staff who were rude and "DMV-like." They were only friendly AFTER I agreed to dispute gift card later. -Room outlets were not operational. -Room phone did not work. -Curtain did not fully close. -Bedside controls did not work. -Room hotel did not allow for streaming services. -No turndown service was provided despite being promised. -Multiple requests for towels, etc. went unanswered. -Room service arrived with incomplete cuterly, and when we reported, no additional cutlery arrived. -Spa use was an extra #40/person, which was different than explained during the booking of the room. The hotel and its grounds were beautiful, but it was disappointing that a splurge trip for us -- was an utter and complete waste of funds. I made five phone calls over six weeks to management and e-mailed twice, yet no reply. This is the only reason for writing the review. I understand things happen during busy times at hotels, but the utter lack of management accountability for the staggering price is totally unacceptable.

（由 Google 翻译）华盛顿特区萨拉曼德酒店 (The Salamander Washington DC) 是一家豪华温馨的酒店，集优雅、舒适和卓越服务于一体。以下是简短的评价： 酒店坐落于西南海滨，地理位置优越，可欣赏波托马克河的壮丽景色，毗邻国家广场和博物馆。 酒店设计优雅，客房和套房宽敞时尚，许多客房和套房均可欣赏城市或河流景观。 服务卓越，员工细心、专业且真诚友好。 酒店设施齐全，包括水疗中心、健身中心、室内泳池和精致餐饮。 酒店完美平衡了前往景点的便利性和宁静轻松的氛围。 总而言之，华盛顿特区萨拉曼德酒店 (The Salamander Washington DC) 为您提供精致难忘的住宿体验，是华盛顿特区顶级酒店之一。 （原文） The Salamander Washington DC is a luxurious and welcoming hotel that combines elegance, comfort, and excellent service. Here’s a concise review: Beautiful location along the Southwest waterfront with views of the Potomac and close to the National Mall and museums. Elegant design with spacious, stylish rooms and suites, many offering city or river views. Outstanding service with attentive, professional, and genuinely friendly staff. Great amenities including a spa, fitness center, indoor pool, and fine dining options. Perfect balance of accessibility to attractions and a peaceful, relaxing atmosphere. Overall, the Salamander Washington DC delivers a refined, memorable stay and stands out as one of the city’s top hotels.

（由 Google 翻译）华盛顿特区康莱德酒店无疑是我在华盛顿特区最喜欢的酒店。它时尚现代，设计精美——每个细节都体现着用心。客房宽敞舒适，堪称华盛顿特区最棒的酒店之一。我喜欢酒店可以调暗灯光，营造出一种宁静放松的氛围。 酒店服务卓越而又低调——这正是优质酒店应有的风格。客房清洁和夜床服务始终无可挑剔，周到无比。有一次入住，我忘了带手机充电器，他们还特意放了一个电线收纳盒，防止电线缠绕——这个小细节却意义非凡，体现了酒店团队的用心。 健身房是另一个亮点——明亮宽敞，俯瞰城市，一切井然有序。屋顶酒吧美不胜收，可以欣赏到华盛顿特区最美的景色——是日落时分小酌一杯的绝佳地点。 我也很喜欢 Byredo 的便利设施，尤其是 Mojave Ghost 产品。这些贴心周到的服务让每一次入住都倍感特别。康拉德酒店确实提供了最佳的安静奢华体验——我强烈推荐它。 （原文） The Conrad Washington, D.C. is hands down my favorite hotel in the city. It’s sleek, modern, and beautifully designed — every detail feels intentional. The rooms are spacious, comfortable, and some of the best you’ll find in D.C. I love that you can dim the lights and truly create a calm, relaxing atmosphere. The service is exceptional yet understated — exactly what great hospitality should be. Housekeeping and turndown service are always impeccable and incredibly thoughtful. On one stay, I left my phone charger out, and they placed a cord organizer so it wouldn’t tangle — a small but meaningful gesture that shows how attentive the team is. The gym is another highlight — bright, spacious, and overlooking the city, with everything in perfect working order. And the rooftop bar is stunning, offering some of the best views in D.C. — the perfect spot for a drink at sunset. I also love the Byredo amenities, especially the Mojave Ghost products. It’s such a thoughtful and elevated touch that makes every stay feel special. The Conrad truly delivers quiet luxury at its best — I couldn’t recommend it more.

（由 Google 翻译）体验非常棒！我感觉非常舒适，受到了很好的照顾。酒店漂亮又干净，服务无可挑剔。非常感谢Rony，很高兴认识他，感觉就像交了个朋友。他是你们团队的宝贵财富，他留给我侄女的贴心礼物也让我非常感动。我唯一觉得不足的地方是商务休息室……那里没有真正舒适的办公空间。我离开房间让客房服务人员打扫，结果发现商务区只有一张桌子和吧台边的几张沙发，所以基本上只有我和其他四个人戴着耳机开视频会议，哈哈！第二天我就在房间里工作了，让客房服务人员在我周围打扫。这倒没什么大不了的，只是我唯一觉得不太满意的地方。总之，我已经迫不及待地想再次入住了。再次感谢！ （原文） Fantastic experience. I was so comfortable and well taken care of. The hotel is beautiful and clean and service was impeccable. Huge thank you to Rony who was such a pleasure to meet and felt like I made a friend. He's an asset to your team and the thoughtful gift he left for my niece was so sweet. The ONE criticism i have is the business lounge... there is no real comfortable space to get work done. I left the room to allow it to be made up and the business area is just one desk and some couches in the counter so it was literally me and like 4 others on headphones trying to do zoom calls lol! The next day I just worked in my room and let housekeeping move around me. No big deal but that's my one hot take. But seriously I can't wait to come back. Thanks again.

（由 Google 翻译）这绝对是我住过的最好的酒店。酒店不仅建筑精美，设施一流，用料上乘，令人赞叹。工作人员热情友好，乐于助人。入住期间，我们选择了樱花俱乐部顶层转角房。房间豪华气派，配备高端设施，例如电动窗帘和遮阳帘，以及电动照明。此外，房间还装有环绕式落地窗。最重要的是，酒店地理位置优越，靠近高端购物场所，步行即可轻松抵达。我们非常享受在康莱德酒店的时光，迫不及待地想再次入住。 （原文） Absolutely the best hotel i've had the opportunity to stay at. The hotel is amazingly beautiful with not only a great building, but a list of fantastic amenities and top quality materials. The staff was welcoming, friendly and incredibly helpful. During our stay, we opted for the sakura club top floor corner room. The room was luxurious and had high end features like electronically controlled drapes and shades, along with electronically controlled lighting. In addition, the room had wrap around floor to ceiling windows. On top of all that, the location offered close proximity to high end shopping and lots of walkability. We really enjoyed our time spend at the Conrad and cant wait to stay again.

（由 Google 翻译）礼宾部的凯蒂真是太棒了。她热情地迎接我们，从一开始就让我们感觉一切都很轻松。她认真倾听我们的喜好，给出了最佳建议，并亲自办理入住手续，确保我们度过愉快的时光。你可以看出她真心关心客人，热爱自己的工作。她让我们的入住体验格外特别。 （原文） Katie at the concierge desk was absolutely amazing. She greeted us with such warmth and made everything feel easy from the start. She listened to what we liked, gave the best recommendations, and checked in just to make sure we were having a great time. You can tell she truly cares about guests and loves what she does. She made our stay feel extra special.

（由 Google 翻译）我们在华盛顿特区康莱德酒店的住宿体验非常棒。酒店环境优美，员工服务周到热情，地理位置优越，步行即可到达众多餐厅、商店和博物馆。我们升级到了樱花厅，这绝对物超所值。您可以无限次使用他们的私人酒廊，我的九岁儿子对此非常兴奋。酒廊全天24小时提供无限量供应的小吃、餐点和饮品。我们每天都在那里享用早餐和晚餐。樱花厅的所有员工都非常友善、热情周到、乐于助人。特别感谢Tee和Daryl，他们竭尽全力让我们感到宾至如归。以后来华盛顿特区，我们只会选择这家酒店。 （原文） Our stay at the Conrad DC was amazing. The hotel is beautiful, the staff was amazing and the location is within walking distance to a ton of restaurants, shopping and museums. We upgraded to the Sakura level and it was well worth it. You have unlimited access to their private lounge which was a hit with my 9 year old son. They have unlimited snacks, food and drinks for 24 hours a day. We ate there for breakfast and dinner everyday. The entire staff at the Sakura lounge was so nice, accommodating and helpful. Special thank you to Tee and Daryl. They went above and beyond to make my son and I feel welcomed. This is the only hotel we will stay at when in DC.

（由 Google 翻译）我在华盛顿特区的康拉德酒店度过了一段美好的时光。酒店氛围温馨宜人，员工始终热情友好，从入住到退房，一切都感觉顺畅无阻。特别要感谢门口的JP——他每天都非常出色。从帮忙搬行李、推荐美食到热情的交谈，他真的提升了我的入住体验。这样的热情好客让我与众不同。强烈推荐所有来华盛顿特区的人入住这家酒店！ （原文） I had a wonderful stay at the Conrad Hotel in Washington, DC. The atmosphere was welcoming, the staff were consistently friendly, and everything from check-in to check-out felt seamless. A special shoutout to JP at the door—he was exceptional every single day. From helping with luggage, offering food recommendations, and engaging in warm conversation, he truly elevated my experience. Hospitality like that makes all the difference. Highly recommend this hotel for anyone visiting DC!

（由 Google 翻译）这是我第一次入住美国的康莱德酒店，说实话，和海外热情周到的服务相比，真是令人失望，感觉连一句“早上好”都忘了。我升级了房间，获得了樱花俱乐部的使用权，这点小食还算值。有一天晚上我想点客房服务订披萨，结果发现酒店和餐厅的菜单上都没有披萨，选择非常有限。我还点了煎饼和华夫饼配水果，结果他们只给了我普通的煎饼！虽然我有樱花俱乐部的使用权，但还是得自掏腰包（那里只有法式吐司），而且味道也很普通。另外，如果你是康莱德毛绒玩具的收藏家，那我十月初去的时候发现一个都没有。前台工作人员说是缺货，等补货后会联系我，然后寄给我，但之后就杳无音信了。 （原文） First time staying at a Conrad in the US and man definitely disappointing when compared to the warm hospitality over seas, seems saying good morning is forgotten . I upgraded and got the Sakura club access which was worth it for the snacks . Wanted to order room service one night to get a pizza and to my surprise there was no pizza on the hotel or restaurante menu, menu was limited . Also ordered some pancakes and waffles with fruit and they just gave me plain pancakes ! paid out of pocket even though I had Sakura club access ( only French toast available there ) and unfortunately they were very simple . Also if you’re a Conrad plush / toy collector there were none available when I stood there first week of October . Supposedly out of stock, one of the front desk staff said they would try and contact me when they would get a batch back in stock and could ship it to me, but I never herd back.

（由 Google 翻译）): 我在这家美国酒店度过了一段美妙的时光！🇺🇸 工作人员非常友好热情，总是竭尽全力确保一切都完美无缺。房间一尘不染，宽敞明亮，设计精美——真的感觉像家一样温馨。🏨✨ 地理位置优越，靠近我需要的一切，早餐也非常美味。😋 我绝对会向所有来美国旅游的人推荐这家酒店——它完美地融合了舒适、奢华和热情好客！💙 （原文） ): I had an amazing experience staying at this hotel in the USA! 🇺🇸 The staff were incredibly friendly and helpful, always going the extra mile to make sure everything was perfect. The rooms were spotless, spacious, and beautifully designed — truly felt like a home away from home. 🏨✨ The location was great, close to everything I needed, and the breakfast was absolutely delicious. 😋 I’d definitely recommend this hotel to anyone visiting the USA — it’s the perfect blend of comfort, luxury, and warm hospitality! 💙

（由 Google 翻译）我们在华盛顿特区入住期间收获了一份意想不到的惊喜！前台小姐姐非常热情周到——她让我们感觉宾至如归，甚至还送了我们一份特别的周年纪念礼物。免费披萨是我们旅行中吃到的最棒的（真的！），而且华盛顿特区的屋顶夜景也美得令人窒息。房间超级干净舒适。退房后，他们还贴心地帮我们寄存行李，甚至还送了一张停车券。感谢你们让我们的入住体验如此难忘！💛 （原文） We had such an unexpected and wonderful surprise during our stay in DC! The front desk girl was incredibly kind and thoughtful — she made us feel so welcomed and even surprised us with a special anniversary treat. The complimentary pizza turned out to be the best we had on our trip (seriously!), and the rooftop view of DC at night was just amazing. The room was super clean and comfortable. They also kindly let us store our luggage after checkout and even offered a coupon for the parking garage. Thank you for making our stay so memorable! 💛

（由 Google 翻译）我太喜欢在Hive酒店的住宿体验了！ 前台团队简直棒极了——他们热情地用真诚的笑容迎接我，并在我入住期间提供了极大的帮助。酒吧氛围超赞——鸡尾酒美味可口，气氛热闹却不喧闹。我的房间超级可爱、现代又舒适。我尤其喜欢我的转角房——它独特的六边形设计，像个蜂巢，完美契合了酒店的名字。真是个有趣又贴心的设计！下次来华盛顿特区我一定还会选择这里。 （原文） Loved my stay at Hotel Hive! The front desk team was absolutely amazing — they greeted me with genuine smiles and were incredibly helpful throughout my stay. The bar was a total vibe — the cocktails were delicious, and the atmosphere was lively without being too loud. My room was super cute, modern, and comfortable. I especially loved the corner room — it had this unique hexagonal, hive-like shape that totally fits the hotel’s name. Such a fun, thoughtful touch! Can’t wait to come back next time I’m in D.C.

（由 Google 翻译）这家酒店很棒。要知道，这是一家微型酒店——房间非常简陋，而且非常小。不过，我住得非常舒服，遇到的每一位员工都非常友善，非常乐于助人。地理位置优越，氛围也很有趣。我一定会再次入住这里。 （原文） This hotel is great. Realize it is a micro hotel - the rooms are pretty bare bones and very small. I was very comfortable, though, and each staff member I interacted with was so lovely and super accommodating. Great location and fun vibes. I’d definitely stay here again.

（由 Google 翻译）非常喜欢这次入住体验。房间虽小但舒适安静。地理位置优越，距离乔治·华盛顿大学地铁站仅三个街区。早上提供的免费茶水和咖啡也很棒。强烈推荐！ （原文） Loved my stay here. Small but comfortable and quiet room. Good location - 3 blocks from the GW Metro. Appreciated the complimentary tea and coffee in the morning. Definitely recommended.

（由 Google 翻译）前台的Max人超好。超级友善。他提前详细解释了停车的所有细节，所以没有出现任何意外。我很喜欢这家酒店。房间舒适温馨。干净整洁。服务一流。迫不及待想再来。强烈推荐给住在附近的所有人。屋顶酒吧。酒店内有餐厅和酒吧。提供早餐、午餐和晚餐。酒店里还有个很棒的小地方，可以坐在外面吃饭。没什么可抱怨的。绝对完美👌🏾。还有一张印有蜂巢吸盘的个性化卡片。 （原文） Max at the front desk was awesome. Super nice and friendly. He explained all the details in full up front regarding parking so there were no surprises. Loved the hotel. The rooms are nice and cozy. Clean. Superior service. Can't wait to return. Definitely recommend for anyone staying in the area. Rooftop bar. Restaurant and bar inside. Breakfast, Lunch, and Dinner are available. Nice little place to sit outside and eat. No complaints. Absolutely perfect 👌🏾. And a personalized note card with beehive suckers.

（由 Google 翻译）带上下铺的小房间非常适合带女儿来住一晚。房间虽小，但生活必需品一应俱全。床铺舒适，浴室设施齐全，还有一张小书桌。工作人员非常友好，酒店内设有酒吧，早上供应咖啡和简餐，下午和晚上则供应披萨。下次肯定还会入住。 （原文） Small room with bunk beds was perfect for visiting with my daughter for a night. All the essentials are there in a small room. Comfortable bedding, very nice bathroom with amenities and a small desk. Very friendly staff and onsite bar with morning coffee and food and pizza all afternoon and evening. Would definitely stay again.

（由 Google 翻译）我最近刚刚结束了在金普顿班纳克酒店的住宿，感觉棒极了。从入住到退房，工作人员都非常乐于助人，解答了我所有的疑问和需求。尤其是卡桑德拉，她知识渊博，乐于助人，帮我办理了入住和退房手续。她彬彬有礼，确保我拥有最佳的入住体验。我安心地开始和结束我的假期，因为我知道我得到了很好的照顾。门卫也非常友好，我一定会再次入住！ （原文） I recently finished my stay at the Kimpton Banneker hotel and it was amazing. From start to finish, the staff was very helpful and helped with all of my questions and needs. Specifically Cassandra, she was very knowledgeable and helpful as she assisted me with both checking in and checking out. She was polite and made sure my stay was the best overall experience. I started and finished my vacation with peace of mind knowing I was in good hands. The doormen were also very friendly, would definitely stay again!

（由 Google 翻译）我出差在这里住了一周，非常喜欢酒店的氛围。早餐不是自助餐，所以如果你赶时间的话，会有点不方便。早餐质量不错，但更好的是，你可以点菜，这意味着你可以享用到非常新鲜优质的食物。 （原文） Ich habe hier eine Woche auf einer Dienstreise verbracht und mir hat das Ambiente von dem Hotel sehr gut gefallen. Das Frühstück ist kein Buffet, wenn man es eilig hat, ist es also eher ein Nachteil. Nachteil. Dafür ist die Qualität von dem Frühstück, aber umso besser, man kann a la carte bestellen und dann bekommt man ein qualitativ sehr hochwertiges und frisches Essen.

（由 Google 翻译）我对这家餐厅的感受很复杂，房间大小适中，设施齐全，但隔音效果很差。我能清楚地听到隔壁房间的一切动静，结果导致我连续两晚都没睡好。早餐在楼下名为LE SEL的餐厅，位置不错。如果您需要去机场，可以搭乘短途巴士前往主要地铁站。不过，我还是要感谢酒店团队为我升级了房间，并留下了一张非常温馨的卡片。我能感受到他们对服务的热情，以及他们真心希望客人在这里度过一段愉快的时光。 （原文） I have mixed feelings for this restaurant as the rooms were well appointed in size, but the walls are quite thin. I could hear everything going on in the rooms next door and unfortunately led to a really bad two nights sleep. The breakfast is in the restaurant downstairs called LE SEL, location wise. It is a short bus ride to the main metro station that gets you to the airport if that’s what you need. I do, however thank the team for upgrading me and leaving me a very nice written card I can see their passion in service and willing to help the guests enjoy their time here.

（由 Google 翻译）这次入住体验非常失望。我们周五入住，周六早上发现门前有尿渍，我们不得不跨过它离开房间。（角落里还有另一个房间。我们没有带宠物。）五天后的周三退房时，尿渍依然存在。如果你允许携带宠物，就应该善待客人，清理干净。 在逛了一整天的景点后，我们点了披萨。我丈夫发现制冰机坏了，就下楼去喝冷饮。送餐员拿着披萨在楼下。他问了三次是不是我们的，送餐员说“是的，拿去吧”，然后就走了。结果发现披萨不是我们的。我们以为他们只是忘了蘑菇。几分钟后，一个前台女孩敲门，指着披萨，用一种很粗鲁的语气告诉我丈夫“这是你的订单”，然后就把披萨拿走了。她什么也没说。她表现得好像他偷了什么东西一样，她走开时，他告诉她，那人说东西是他的，还问了三次。 就在那时，一切都开始显现出来，我注意到淋浴间的水泥浆上长满了霉菌，开始想象一切都很脏——尿渍、霉菌、难闻的味道。 我的思绪开始飞速运转。床单真的干净吗？他们有对接触点（门把手、遥控器、水龙头）进行消毒吗？我经常出差和出差，这次的经历很糟糕。 他们甚至向我们收取 145 美元的“便利设施”费用，包括 WiFi、早上在大堂提供的滴滤咖啡、酒店内的餐厅（每人 50-100 美元）、自行车，以及大堂里两辆可以借用的自行车。他们没有热水浴缸、游泳池、桑拿，甚至没有微波炉。 我住过的每家酒店都有这些“便利设施”，除了免费借用的自行车。我从来没有住过门外有狗尿至少五天的地方。 从这篇评论的长度可以看出，任何酒店出现这种情况都令人震惊，更不用说四星级酒店了。 如果你住在这里，我希望你能获得比我和我丈夫更好的体验。 我强烈建议你选择华盛顿特区其他选择更多的酒店。 （原文） Very disappointed in our stay. We checked in on Friday and by Saturday morning there was a urine stain in front of our door that we had to step over leaving our room. (There was one other room in the nook. We didn’t have pets with us) Wednesday when we checked out, 5 days later, the urine stain was still there. If you are pet friendly you should be guest friendly also and clean it up. We ordered pizza after a long day of site seeing. My husband went downstairs for cold drinks after finding the ice machine was not plumbed to work. The dasher was downstairs with the pizza. He asked 3 times if it were for us and dasher said “yes, take it” and left. Turns out it was not our order. We thought they simply forgot mushrooms. Several minutes later a front desk girl knocked, pointed at the pizza and told my husband “this is your order” in a nasty tone and took it away. She said absolutely nothing else. She acted like he stole something and he was telling her as she walked away that the guy said it was his and he asked 3 times. At that point everything begins to jump out and I noticed the mold that covered the shower grout and started imagining everything was dirty- the urine stain, the mold, the nasty tone. My mind begins racing. Were the sheets actually clean? Did they disinfect the touchpoints- door handles, remote, faucets??? I travel a lot for work and personal and this was not a good experience. They even charged us $145 for “amenities” which were WiFi, drip coffee in the lobby in the morning, restaurant on site ($50-100 pp), peloton bikes, 2 bikes in the lobby you could borrow. They didn’t have a hot tub, pool, sauna, not even a microwave. Every hotel I stay on has all these “amenities” except the bicycles to borrow included for free. And never have I stayed somewhere that dog pee was left for at least 5 days outside my door. As you can tell from the length of this review it was quite shocking from any hotel much less one marked as a 4 star. If you stay I hope it is a better experience than my husband and I had. I highly recommend choosing another hotel with so many choices in the DC area.

（由 Google 翻译）我和妻子最近在华盛顿特区度过了一个周末，过得非常愉快。房间非常干净，公共区域摆放着一些有趣的艺术品，地理位置也很便利。如果能有咖啡机就更好了，不过也没什么大不了的。 代客泊车服务非常方便，服务员也很专业。我们遇到的一个问题是，我们乘客侧的车窗不知何故被降了下来，坐在酒店门口手动把它放回原位非常麻烦。我不明白为什么需要降下车窗。 （原文） My wife and I recently spent a weekend in DC and had a good stay. The room was very clean, common areas have interesting art pieces and the location was convenient. A coffee maker would’ve been nice but it wasn’t a big deal The valet service was very convenient and the valets were on the ball. One problem we had was our passenger side window, which is damaged, was lowered for some reason and it was a pain to manually put it back into position while sitting in front of the hotel. I don’t know why there would be a need to lower any of the windows in the first place.

（由 Google 翻译）我觉得我的房间里有臭虫。第一晚醒来后，我的手指和脸上都被咬了。第三晚，我的手肘、脚和胳膊都被咬了。回家后，我浑身都是伤痕。我打电话给酒店，要求和经理谈话。我分享了我的所有经历，他们要求我通过电子邮件投诉并附上照片，我照做了。但他们一直没有联系我。房间号：214 别误会，房间很干净，维护得很好，员工服务周到，态度也很好。 回到家后，我没有把行李带进屋，而是在门口脱光了衣服。把所有东西都装进袋子里，直接放进洗衣机/热水里。我的行李箱还在烈日下晒了三天。 （原文） I think my room had bed bugs. After my 1st night I woke up with bites on my fingers and one on my face. My third night, I had bites by my elbows feet and arms. By the time I went home I was welted. I called the hotel and asked to speak to a manager. I shared all my experience and was asked to email my complaint and and photos which I did. But was never contacted. Room. 214 Don't Get ne wrong, the place was clean and well kept, staff was amazing ing and kind. When I got home I didn't bring my luggage inside and I stripped my clothes at the door. Bagged everything and added strait to the washer/hot water. Also left my suitcase in the hot sun for 3 days.

（由 Google 翻译）这次出差住在这里！体验非常棒，房间干净整洁，服务一流。我有点咳嗽，酒店还贴心地准备了加湿器放在房间里给我用。下次肯定还会住这里！😊 （原文） Stayed here for a work trip! Had an amazing experience room was clean service was top tier. I had a bit of a cough and they had a humidifier I they put in my room for me to use. I would definitely stay here again!😊

（由 Google 翻译）总体来说还不错，但是当我要求客房服务时，他们没有给我补充毛巾，而是把我的东西放在了其他地方。酒店很不错，有一个室外游泳池。还有一点就是，当你点灯的时候，灯光会照亮整个房间，如果别人比你先醒来，你会很难入睡。我的整体体验不错，有很多值得改进的地方，但也有一些地方需要改进。 （原文） It was good overall but, when I asked for room service, they did not refill the towels and put my things in a different spot. The hotel is nice with an outdoor pool. Another thing is that when u light a light, the light will light up the whole room making it hard to sleep when someone else wakes up before you. My overall experience is good and there is a lot to explore but there is some things that need improvement.

（由 Google 翻译）Zena 是一家风格独特的酒店，里面有很多有趣的艺术品，使其与众不同。服务一流，房间舒适干净。总的来说，这里很棒，地理位置也很棒。 唯一让我有点不爽的是淋浴间。它的设计太巧妙了，没有淋浴门（=冷风），而且是螺旋形的雨淋式花洒。 （原文） Zena is a quirky hotel with lots of interesting artwork that sets it apart. Service is excellent and the room was very comfortable and clean. Overall a great place and the location was terrific. The only thing that grated on me a little was the shower. It's one of those too-clever designs that has no shower door (= cold drafts) and spirals around to the rainfall shower head.

（由 Google 翻译）我们在 Fig Leaf 酒吧举办了年度女性创业庆典，一切都棒极了！整个活动团队都尽心尽力，确保活动圆满成功。场地美轮美奂，令人心旷神怡。餐饮也十分美味。很多与会者都不知道在华盛顿特区市中心竟然有这么棒的场所！应该让更多人了解并利用这家令人惊艳的酒店。 （原文） We hosted our annual Women's Entrepreneurship Celebration at the Fig Leaf bar and everything was phenomenal. The entire events team went above and beyond to help make our event a success. The space is so gorgeous and inspiring. The food and drink was delicious. And so many of our event attendees had no idea such a great space existed in the heart of DC! More people should know about and make use this amazing hotel.

（由 Google 翻译）虽然地理位置优越，但这家酒店远低于我的预期。房间破旧不堪，而且有点脏。他们每晚额外收取40美元的“宾客设施费”，具体是什么我也不清楚。他们广告上说过夜停车59美元，但实际上却因为其他“费用”要收70美元。他们应该把所有费用都提前告知。虽然这家酒店勉强够我们住一晚，但我下次再来华盛顿特区肯定会选择其他酒店。 （原文） While the location may be great the hotel was below my expectations. Rooms were beaten down, older and kinda dirty. They charge you an extra $40 per night just to stay there for “guest amenities fee” whatever that is. They also advertise $59 overnight parking but they charge you $70 due to other “fees”. They should just be upfront about what everything costs. While the hotel was good for our one night stay I definitely will stay elsewhere when visiting DC again

（由 Google 翻译）我太喜欢这次入住体验了！房间超级可爱，床也特别舒服。房间隔音效果非常好，虽然我住的房间就在电梯旁边，但还是能听到电梯的声音。 我的信用卡出了点问题，完全是我的责任，因为我忘记设置旅行通知了。工作人员非常友善耐心，帮我解除了冻结。这地方真是太有特色、太有趣了！ （原文） I loved my stay here! The rooms are super cute and the beds are so comfortable. The rooms are really nicely sound proofed and I could hear the elevator and I was next to it. I had an issue 100% on my end with my credit card due to forgetting to set a travel notice. The staff was so incredibly kind about it and patient as I got the hold removed. Seriously such a quirky and fun place!

（由 Google 翻译）我太喜欢这家酒店了！干净、舒适又温馨。员工非常友善热情，乐于助人。整体氛围很棒，地理位置也十分便利！完全可以步行前往各个地方，无需开车。 我唯一不满的是40美元的公用事业费……虽然他们会通知，但邮件里的字迹很小。所以如果你没有仔细阅读，可能会感到意外，因为前台并没有提及。除此之外，我对这次入住体验非常满意，下次肯定还会选择这里！ （原文） I loved this hotel ! It was clean, comfy & cozy. The staff were so kind & helpful. The overall vibes were cool & the location was very convenient!!! Can definitely walk places without having to drive. My only complaint was a 40$ utility fee.. they do notify you but threw email in small print. So if you don’t read throughly you’ll be surprised because they do not mention it at the front desk. Besides that i loved my stay & would definitely stay here again !

（由 Google 翻译）酒店很漂亮，有很多现代化的装饰元素。服务一流，尤其是Ezekiel，他热情周到，总是尽力帮助我们解决任何问题。 屋顶露台很迷人；可惜我们没机会好好享受，因为我们只待了很短的时间，而且在美丽的城市漫步之后，我们更想好好放松一下。房间设施齐全，舒适宜人，装饰细节也十分精美。祝贺！ （原文） El hotel es hermoso, tiene muchos detalles de decoración moderna… la atención es excelente y especialmente Ezekiel nos brindó una muy cálida bienvenida y nos ayudó siempre en lo que necesitábamos. El roof top es muy lindo, nosotros no lo pudimos disfrutar porque estuvimos poco tiempo y preferíamos disfrutar del descanso después de una larga caminata por la hermosa ciudad. Las habitaciones super completas y cómodas, también con hermosos detalles de decoración, felicitaciones!!!!

（由 Google 翻译）一家四星级酒店，提供五星级的服务和舒适度！员工服务周到，从代客泊车员、前台到咖啡厅员工，无一不让我满意。房间内的艺术和装饰也令人喜爱。房间宽敞干净。地理位置优越，位于住宅区，步行即可到达商店和餐厅。下次我还会再来这里。谢谢 Viceroy :) （原文） 4 star hotel that has service and comfort of a 5 star! Loved the staff, everyone from the valet, front desk, and coffee shop employees. Loved the art and decor throughout. The room was so spacious and clean. Excellent location tucked in a residential neighborhood yet still walkable to shops and restaurants. I will be back here for future visits. Thank you Viceroy :)

（由 Google 翻译）我在华盛顿特区的维斯罗伊酒店 (Hotel Viceroy) 度过了一段美好的时光。前台的扎克 (Zack) 非常热情友好，乐于助人。他竭尽全力确保我们住得舒适愉快。他友善的态度和专业的精神令人印象深刻。强烈推荐这家酒店和扎克的出色服务！ 我刚刚补充一下，酒店员工娜奥米 (Naomi) 也非常专业热情，让我印象深刻！ 我在维斯罗伊酒店与娜奥米有过一次非常棒的合作。那天早上我辗转难眠，大约凌晨五点下楼，向她询问是否可以延迟退房。她非常热情友好，也很专业，欣然同意将我的退房时间延长至下午一点。她的帮助让我的住宿体验更加舒适愉快。强烈推荐她出色的服务！ （原文） I had a wonderful experience at the Hotel Viceroy in Washington, D.C. Zack at the reception was exceptionally welcoming and helpful. He went above and beyond to make sure our stay was comfortable and enjoyable. His friendly demeanor and professionalism truly made a difference. Highly recommend this hotel and Zack’s outstanding service! I just came to edit and add Naomi to the hall equation of how professional and sweet they were to me at the hotel! I had a fantastic experience with Nomi at the Hotel Viceroy. After struggling to sleep, I came downstairs around 5 AM and asked her for a late checkout. She was incredibly sweet and professional, and graciously extended my checkout time to 1 PM. Her helpfulness truly made my stay more comfortable and enjoyable. Highly recommend her outstanding service!

（由 Google 翻译）我爱上了 Viceroy 酒店！地理位置优越，位于华盛顿特区市中心，距离国家广场仅 1.5 英里。地理位置优越，酒店更是锦上添花。如此奢华的体验，价格合理。我们预订的是无障碍客房，但他们免费帮我们升级到了套房！Luciano 和 Moe 的客户服务非常棒，非常乐于助人。 真希望知道代客泊车司机的名字，因为他们服务周到，无微不至！！！物超所值。 BPM 咖啡吧的早餐和咖啡非常美味。在 Dovetail 餐厅享用了一顿浪漫的晚餐，简直太棒了。牛排烹制得恰到好处，酒水选择丰富，他们调制的手工鸡尾酒也非常棒。 屋顶泳池和酒吧非常棒。 酒店主要公共区域对于轮椅使用者来说没有任何障碍。房间只有一个小问题，那就是咖啡桌太大，轮椅使用者无法在客厅里走动或转移到沙发上。 我绝对会再来的！ （原文） I love the Viceroy! Great location in downtown dc only 1.5 miles from the national mall. Beautiful location and even more beautiful hotel . Such a luxury experience with reasonable prices. We booked the kind handicap accessible room , but they upgraded us to the suite for free! Amazing customer service Luciano and Moe were very helpful. I wish I knew the names of the valet drivers because they went above and beyond !!! Worth the money. Breakfast and coffee at BPM coffee bar was delicious. Had a romantic dinner at dovetail and it was incredible. Steak was cooked perfect, huge selection of liquors, and they make a great craft cocktail. Rooftop pool and bar are very nice . No problems with accessibility for those in wheelchairs in the main communal hotel sections . Only one small issue with the room which was the coffee table was too big and made it impossible to a wheelchair user to get around the living room or to transfer to the couch. Would 100% come back!

（由 Google 翻译）精致休憩之所：现代奢华与古典魅力的完美融合 从踏入酒店大堂的那一刻起，我就知道我的选择无比正确。此次华盛顿特区之行，我和我的团队都对酒店的住宿条件赞不绝口。 我有幸在Dovetail餐厅享受了欢乐时光，那里的食物美味可口，特价饮品更是物超所值——这绝对是此行的一大亮点。豪华套房本身宽敞舒适，配备精美雅致的浴室，令人倍感惬意。 作为精品酒店的拥趸，我非常欣赏Viceroy酒店将现代美学与自身固有的古典魅力完美融合的设计——这真是一处精致的点睛之笔。如果将来有机会再次因公或因私来到华盛顿特区，Viceroy酒店将永远是我的首选。 （原文） A Sophisticated Retreat: Blending Modern Luxury with Old-World Charm ​From the moment I stepped into the lobby, I knew I had made the right selection. Traveling to D.C. for a business trip, my entire team and I were thoroughly impressed with the accommodations. ​I had the pleasure of enjoying happy hour at Dovetail, where the food was excellent, and the drink special offered fantastic value—a true highlight. The King Suite itself was a roomy and spacious retreat, complemented by a truly beautiful and well-appointed bathroom. ​As an admirer of boutique hotels, I loved how the Viceroy seamlessly blends modern aesthetics with its inherent old-world charm—a truly sophisticated touch. Should business or leisure ever bring me back to the D.C. area, the Viceroy will absolutely be my first and only choice.

（由 Google 翻译）我们在华盛顿特区度过了万圣节周末，入住维斯罗伊酒店真是太完美了。酒店位置优越，步行、乘坐地铁甚至优步都能轻松前往各个景点。酒店员工热情友好、专业周到，尽力满足我们的需求。房间干净整洁，大小也非常适合情侣入住。酒店内还设有餐厅和咖啡厅。如果您想体验时尚、优雅又不失奢华的住宿环境，这家酒店绝对是您的不二之选。下次来华盛顿特区，我一定会再次入住。 （原文） We spent Halloween weekend in DC and the Viceroy was the perfect stay. It is located near everything, you can walk, ride the train or even Uber through the city. The staff was friendly, professional and accommodating for our needs. The room was nice, clean and a great size for a couples trip. They have an onsite restaurant and coffee shop as well. If you want to stay a chic, stylish and hint of luxury this is the hotel to pick. I would definitely stay here again when I visit DC.

（由 Google 翻译）我们在Viceroy酒店度过了非常愉快的时光。我们入住这家酒店是为了参加婚礼，还带上了我们两岁的女儿。我们选择酒店的标准是房间至少要有500平方英尺（约46平方米），而且电视房要和卧室分开，这样我们就可以早点把她放在婴儿床里睡觉，自己还能熬夜。 房间非常宽敞，而且配备了两个卫生间。价格也比我们之前看的其他四星级酒店略低一些。 考虑到价格、地理位置和服务，这家酒店真的物超所值，下次我们再来这个城市的时候，我肯定还会选择入住这里。 （原文） We had such a nice time at Viceroy. We stayed there for a wedding and brought along our 2 year old. Our criteria was that the room had to be at least 500 sq ft and a different tv room than the bedroom so we could put her down early in a cot and still stay up. The room was plenty big and came with two bathrooms. It was also marginally cheaper than other 4 star hotels we were looking at. For the price, location and service it really was worth it and I will definitely be staying again next time we're in town.

（由 Google 翻译）和老公浪漫的一晚。地理位置优越，床很舒服，员工也很热情！总的来说，这是一家非常不错的酒店，还有屋顶泳池和酒吧。 唯一的缺点是：我们房间的沙发面料有破洞。代客泊车/停车服务人员取车速度不太快（所以我们错过了早午餐的预订）。 （原文） Romantic overnight with hubby. Great location, comfy bed, and lovely staff! Overall, a very nice hotel with a rooftop pool and bar. The only cons were: The couch in our room had holes in the upholstery. And the valet/parking guys are not super quick about getting your car (so we were late for a brunch reservation).

（由 Google 翻译）这是我第二次入住国会山皇家索尼斯塔酒店，再次给我留下了深刻的印象。酒店服务周到细致，员工热情友好，令人倍感尊贵。酒店干净、安静、设计精美，宽敞通风的大堂从您步入的那一刻起就营造出一种宁静的氛围。 我带着我的爱犬一起旅行，入住时惊喜地发现酒店为我们准备了狗窝、狗碗和零食——这体现了酒店对细节的关注。 前台团队始终乐于助人，行李员每次进出都会热情地迎接您，更增添了酒店的热情好客之感。酒店拥有奢华酒店的精致氛围，但价格却更加亲民。 虽然我之前对其他皇家索尼斯塔酒店感到失望，但这家酒店脱颖而出。它提供的服务、清洁度和整体品质都达到了我通常认为高端五星级酒店的水平。强烈推荐 （原文） This was my second stay at the Royal Sonesta Capitol Hill, and once again, it impressed me. The service feels elevated, with thoughtful touches and genuinely welcoming staff. The hotel is clean, quiet, and beautifully designed, with a spacious, airy lobby that sets a calm tone from the moment you walk in. I was traveling with my dog, and was pleasantly surprised to find a dog bed, bowls, and treats waiting for us at check-in—an example of the hotel’s attention to detail. The front desk team is consistently helpful, and the bell staff greets you warmly every time you come or go, adding to the overall feeling of hospitality. The experience has the polish and feel of a luxury hotel, but at a much more accessible price point. While I’ve been disappointed by other Royal Sonesta locations in the past, this one stands out. It delivers the level of service, cleanliness, and overall quality I usually associate with higher-end five-star hotels. Highly recommend

（由 Google 翻译）我们八月份在“华盛顿特区皇家索尼斯塔酒店”住了一周，对这家出色的酒店从始至终都非常满意。迎宾时我们收到一个高品质的水瓶，您可以在走廊免费续水。房间装修高档，而且非常干净。酒店地理位置优越，步行即可到达所有地方（如果您需要）。我们毫无保留地推荐这家酒店。 （原文） Wir waren im August für eine Woche zu Gast im „The Royal Sonesta Washington DC“ und waren von Anfang bis Ende sehr zufrieden mit diesem tollen Hotel. Man bekommt zur Begrüßung eine hochwertige Trinkflasche geschenkt, welche man im Flur kostenfrei mit Wasser auffüllen kann. Die Zimmer sind hochwertig eingerichtet und auch sehr sauber. Die Lage ist optimal und man kann (sofern man das möchte) alles zu Fuß erreichen. Wir können das Hotel ausnahmslos weiterempfehlen.

（由 Google 翻译）房间宽敞，地理位置优越，非常适合我们全家去华盛顿旅游。 但价格真是坑爹。我订了三晚的房间，但我以为这个价格只适用于第一晚。“哦，价格每天都变”——他们根本没告诉我。我预订时还注明，我们抵达时会像其他酒店一样享受联邦雇员（军人也一样）的折扣。结果却不行。“你得取消这个预订（因为我站在前台），重新订一个，而且只能在网上取消，不能在我这里办理。”“目的地费用”也没有在预订时算上，退房时他们说33美元/天是用来支付无线网络、咖啡和瓶装水（真的吗？）的，给我们送行李的行李员告诉我们这些是免费的。退房时，我旁边柜台的客人要求延迟退房到中午12点而不是上午11点，结果被断然拒绝了。我们住了三天，被告知第三天免费。结果发现根本不免费，因为他们还收了目的地费用，还把第二天的额外费用硬塞给我，根本没告诉我他们加价了。 而且，我的天哪，那只奇形怪状的龅牙土拨鼠和其他一些据说是异想天开的动物（还有人），简直丑爆了。 酒店不错，但价格太差，预订时没有解释清楚，入住和退房时也没有说明。也许这家酒店觉得，既然华盛顿特区到处都是游客和商务旅客，他们就没必要让顾客满意了。不过我记性真好。我再也不会来了。 （原文） Spacious room, very good location for our touristy family trip to DC. But what a scam on pricing. I booked a room for 3 nights, but the price I thought I was getting only applied to the first night. "Oh, the price changes daily" -- didn't tell me that. I booked and noted we'd get Fed employee (military, no less) discount when we arrived like all other hotels. Nope. "You'd have to cancel this reservation [as I'm standing at check-in desk] and make a new one, and you can only do that online, not with me." "Destination charge" also not priced at reservation, told at checkout the $33/day was for the wi-fi, the amenities of coffee and bottled water (really?) which we were told were free by the bellman who brought up our luggage. And as I checked out, the guest at the counter next to me asked for courtesy late checkout at noon rather than 11 AM and was told a flat no. We had a 3-day stay and were told that the 3rd day was free. But boy it was not free since they still levied destination fee and plowed extra charges into the 2nd day without telling me they were upcharging. And, my goodness, the bizarre bucktoothed woodchuck and other supposedly whimsical animals (and people) really bordered on grotesque. Good hotel but lousy pricing not well explained during reservation process, not accommodated at checkin and checkout. Maybe this hotel figures they don't have to keep customers happy since DC is awash in tourists and business travel. But I have a long memory. I'll never be back.

（由 Google 翻译）皇家索内斯塔酒店为您带来无与伦比的款待体验。从您抵达的那一刻起，酒店员工便以热情、专业、周到的服务，营造出五星级的尊贵氛围。从办理入住到个性化推荐，每一个细节都经过精心处理，让您在入住期间倍感尊贵和宾至如归。酒店团队竭尽全力确保您的舒适和满意，营造出奢华而轻松的氛围。如果您正在寻找一家以卓越服务为标准的酒店，皇家索内斯塔酒店无疑是您的理想之选。强烈推荐给所有追求精致难忘住宿体验的宾客。 （原文） The Royal Sonesta Hotel delivers an unparalleled hospitality experience. From the moment you arrive, the staff sets the tone with warm, professional, and attentive service that truly feels five-star. Every detail is handled with care—from check-in to personalized recommendations—making you feel valued and welcomed throughout your stay. The team goes above and beyond to ensure comfort and satisfaction, creating an atmosphere of luxury and ease. If you’re looking for a hotel where exceptional service is the standard, Royal Sonesta is the perfect choice. Highly recommended for anyone seeking a refined and memorable stay.

（由 Google 翻译）我们七月住在这里。优点方面，房间非常宽敞，总体来说很干净。地理位置也很好。但是，我主要有两个不满。酒店真的很大，而且客房服务人员为了尽快打扫房间，总是匆匆忙忙地打扫。比如有一天，他们没有把房间里的杯子和茶水放回去；还有一天，他们直接拿走了我的毛巾（毛巾挂在了地上，而不是放在地上），结果毛巾和其他毛巾和脏衣服混在一起丢了。毛巾是我（已故）母亲送的礼物。我立即报告了此事，但​​工作人员根本不理会。我被敷衍了四天。最后，我（在最后一天）联系了直线经理，他们终于承认找不到我的毛巾了。毛巾具有重要的纪念价值，但他们既没有处理，也没有赔偿我。毛巾就挂在我的房间里。客房服务人员未经允许就拿走了。我的第二个问题，就像其他人提到的，你以为已经预付了，但酒店却有一些奇怪的政策（我旅行期间从未遇到过这种情况），他们会在你实际入住期间随机收取每日费用，而你以为已经支付的金额只是从他们最终要收取的费用中扣除而已。这种做法非常模糊和不诚实，总的来说，糟糕的体验让我再也不想入住Sonesta品牌了。我删除了应用程序，并要求他们不要再联系我。 （原文） We stayed here in July. In terms of positives, the room was very big and spacious and generally clean. It was a really good location too. However, I have two main complaints. Its a really big hotel and I think housekeeping is done in a rushed manner to try and get through the rooms. One day for example, they didn't replace the cups and tea in the room and on another day they just took my own personal hair towel (which was hung up - not on the floor) and it got lost amongst all the other towels and laundry. It was a gift from my (deceased) mum. I reported it immediately but the staff were simply not interested. I got fobbed off for four days. Eventually I got the line manager involved (on the last day) and they finally admitted they could not locate my towel. It had significant sentimental value and they made no effort with it or to compensate me. And it was hung up in my room. Housekeeping took it without permission. And my secomd issue, like others have mentioned, you think you have paid in advance and the hotel have some bizarre policy (which I have never encountered EVER on my travels) whereby they charge you random daily rates during your actual stay and what you think you paid is merely offset against what they want to charge you at the end. Its very vague and dishonest and overall the horrible overall experience has put me off ever staying with the Sonesta brand again. I deleted the app and asked them not to contact me again.

（由 Google 翻译）这家酒店位置绝佳，非常棒。步行即可到达国会大厦以及许多众议院或参议院大楼。酒店离联合车站很近，可以很快帮您叫到出租车，附近通常也有摩托车和自行车。酒店和房间都感觉干净宽敞。床很舒服，我很喜欢衣橱里的感应灯和充足的衣架。浴室大小合适，但我觉得可以再彻底清洁一下。我的房间安静舒适。不过，窗户直接对着一个大型会议室，感觉有点奇怪。我很感谢房间里的窗帘和遮光帘，让我睡得很好，也保证了隐私。由于行程安排，我没能在酒店用餐，希望他们能提供更早的客房送餐服务。我也希望早餐能有更多选择。每天12美元的餐厅消费额度，如果没用上就能退还，那就更好了。酒店员工礼貌热情，乐于助人。我确实遇到过一位前台接待员，当我向她指出总价与预订时支付的金额不符时，她不太听我解释。不过，我最终还是和经理解决了这个问题。我打算再次入住这家酒店，并且会推荐给其他人。 （原文） Great hotel in a great location. You can walk to the Capitol and many of the house or senate buildings. It’s very close to union station and they can quickly help you get a cab or there are usually scooters and bikes nearby. The hotel and rooms felt clean and spacious. The bed was comfortable and I appreciated the motion activated lights in the closet with plenty of hangers. The bathrooms are nice sized. I do feel like they could have been a bit more deep cleaned. My room was nice and quiet. It was a bit strange having windows that opened directly into a large conference space. I appreciated all the drapes and room darkening so that I could sleep well and have privacy. I wasn’t able to eat at the hotel because of my schedule, I wish they would offer earlier room service. I also would have liked more breakfast options. The $12 credit per day to use at their restaurant would be nice to have refunded when you dont even use it. Staff is polite and helpful. I did have one front desk person who wouldn’t really listen to me when I was showing her my total differed from what I paid at booking. But I was able to get that resolved with a manager. I plan to stay here again and would recommend it.

（由 Google 翻译）尊敬的皇家索内斯塔酒店管理层： 我谨就10月6日至9日入住贵酒店期间，押金迟迟未退一事表达我深感失望。入住时，酒店已从我的借记卡中扣除300美元押金，并承诺退房时立即退还。然而，遗憾的是，这笔款项并未如约退还。 我曾尝试通过电子邮件联系酒店，但仅收到一封表示正在处理中的通用回复。然而，款项始终未退还，最终迫使我向银行发起退款申请。此过程耗时约三周，我才最终追回了押金。贵酒店在退款处理方面的低效以及缺乏有效沟通，反映出贵酒店服务水平极低，尤其对于皇家索内斯塔这样级别的酒店而言，更何况还要接待国际客人。 我恳请管理层审查贵酒店的内部押金退还流程，以避免未来客人遭遇类似不便。感谢您对此事的关注。 我在结账时想确认退款流程，前台工作人员态度非常恶劣。 （原文） Dear Royal Sonesta Management, I would like to express my profound disappointment regarding the delayed refund of my security deposit following my stay at your hotel from October 6th to October 9th. Upon check-in, a $300 USD deposit was placed on my debit card, with the assurance of a prompt return upon checkout. Unfortunately, the funds were not released as promised. I attempted to contact the hotel via email regarding this matter and received only a generic response indicating that the process was underway. However, the funds were never released, which ultimately compelled me to initiate a bank recall. This process took approximately three weeks for me to recover my funds. The extreme inefficiency in handling this refund, coupled with the lack of effective communication, reflects a very poor standard of service, particularly for a hotel of the Royal Sonesta's caliber and when dealing with international guests. I urge the management to review your internal procedures for security deposit returns to prevent similar inconveniences for future guests. Thank you for your attention to this matter. The staff at the reception were very rude when I tried to confirm about the process of refund during my checkout

（由 Google 翻译）我入住这家酒店时并没有抱太大期望，但它却让我惊喜不已。这家酒店是我见过的最干净的酒店之一。而且这种干净不仅仅体现在表面，就连衣橱、走廊角落和缝隙里的地毯都一尘不染。酒店处处体现着贴心的细节，让你的住宿体验舒适奢华。所有员工都非常友好专业，竭尽全力让你感到宾至如归。酒店的装饰品味高雅，处处体现着对细节的关注，值得细细品味。我强烈推荐这家酒店。 （原文） I came into this hotel with not many expectations, however I was blown away. This hotel is one of the cleanest hotels I have ever seen. And this is not just at the surface level, it is carpets in the closet, hallway nooks and corners. The hotel had some nice touches that made your stay nice and feel luxurious. The staff are all very friendly and professional and go above to help you feel comfortable. The hotel is decorated tastefully with lots of attention to details that one has to notice. I highly recommend staying here.

（由 Google 翻译）我们在这家美丽的精品酒店住了四晚，步行即可到达华盛顿特区几乎所有主要景点。从您下车踏入酒店，前往房间的那一刻起，您都会受到热情的欢迎！离开酒店时，酒店还会为您提供雨伞和饮用水。房间一尘不染，每晚提供夜床服务，所有洗漱用品也每晚更换。从门卫到礼宾部，服务无可挑剔！多么棒的酒店、员工和体验啊！ （原文） We stayed 4 nights in this beautiful boutique hotel that is within walking distance of most all major DC attractions. From the moment you step out of the car and enter the hotel en route to your room, you are warmly greeted and welcomed! If you are leaving the hotel, you are given an umbrella and offered water to take with you. The rooms are spotless, bed turndown is nightly and all toiletries are replaced nightly. Impeccable service from the doormen to the concierge! What a wonderful hotel, staff and experience!

（由 Google 翻译）我用美国运通精选酒店卡预订了杰斐逊酒店、康莱德酒店和华尔道夫酒店。 我不推荐杰斐逊酒店。这家酒店没什么特别之处，气氛阴沉沉的。房间很小，也没有什么特别之处——虽然号称升级了，但我并没有看到任何升级的迹象。 -水压很弱 -淋浴间的天花板上有头发（不是我的）。 -房间感觉很拥挤，而且装修过时（我对历史建筑不太感兴趣）——华尔道夫酒店的空间更明亮、更宽敞。 -房间里只有一瓶密封的玻璃瓶装水，但那绝对是自来水，只是贴了他们的标签。 -康莱德酒店至少会到我的房间送上美国运通卡的迎宾礼品——杰斐逊酒店却没有。 -下午3点以后入住，房间还没准备好。 缺乏细节。 温室餐厅的晚餐完全不值这个价。 我用美国运通提供的早餐额度支付了早餐——早餐其实还不错，毕竟很难做得难吃。 我觉得这家酒店完全不值这个价。 不如去康莱德酒店或者华尔道夫酒店。 我用美国运通卡在全国各地住过很多不错的酒店，这家是我最不喜欢的。 （原文） Used Amex fine hotels for the Jefferson, Conrad and Waldorf. I don’t recommend the Jefferson. There’s nothing to this place and rather a gloomy vibe. The rooms are small and have nothing special to offer—-was supposedly upgraded but I didn’t see it. -water pressure is weak -there was hair(not mine) on the ceiling of the shower. -room felt cramped and dated(don’t care much for history)—-Waldorf gives a brighter and more spacious space. -they provide a sealed glass bottle of water in the room that is definitely tap water with their label on it. -the Conrad at least went back to my room and left me the typical Amex welcome amenities—-the Jefferson didn’t have this. -checked in past 3p and my room wasn’t ready. No attention to detail. The greenhouse for dinner was nothing worth the price. I had credits provided by Amex to use for breakfast—-this wasn’t that bad as breakfast is relatively hard to mess up. I don’t see this place being anything worth the price. Stay at the Conrad or Waldorf instead. Stayed at many fine hotels with American Express around the country and this was my least favorite.

（由 Google 翻译）虽然我本人没有入住过杰斐逊酒店，但我哥哥、父亲、母亲和嫂子最近为了参加一项重要的颁奖活动而入住过。由于我无法同行，我先联系了萨沙，为我哥哥准备了一瓶精美的葡萄酒和一张祝贺卡片。葡萄酒在他抵达时摆放得非常漂亮，然而我的卡片却不见了。我急忙再次致电前台，奥马尔竭尽全力地帮我解决了问题。他不仅向我保证会送达卡片，还额外赠送了一些礼物，让我哥哥的入住体验更加难忘。他们如此迅速地解决问题，并展现出如此贴心的关怀，让我印象深刻。酒店的待客之道令人赞叹，我期待下次来华盛顿特区时再次入住这里。非常满意！谢谢！！！🙏 （原文） While I haven’t personally had the pleasure of staying at the Jefferson Hotel - my brother, father, mother, and sister in law recently stayed during a prestigious award visit. Since I was unable to join, I worked first with Sasha to send a lovely bottle of wine with a congratulatory note for my brother. The wine was presented so beautifully upon his arrival- however my personal note was missing. In a panic I called the front desk again and Omar went ABOVE AND BEYOND for me. Not only did he assure me my note would be delivered but he included additional specialty items to make my brothers stay even more special. I couldn’t be more impressed with the sense of urgency and kind care to correct an error. Incredible hospitality and I cannot wait to stay here the next time i am in DC. VERY IMPRESSED. Thank you!!! 🙏

（由 Google 翻译）周六，他们有一位历史学家在现场提供免费预约参观。这是一次很棒的旅行，尤其适合当地人。参观内容包括公共区域、杰斐逊文件、地图、他们的葡萄酒窖（非常棒）和宴会厅。我们没有参观任何客房。 （原文） On Saturdays they have a historian on site that provides free tours with an appointment. It's a nice tour, especially for locals. The tour covers common areas, Jefferson papers, maps, their wine room (very nice), and ball rooms. We did not get to see any guest rooms.

（由 Google 翻译）这家酒店真是太棒了，历史悠久，员工也很棒。我们在华盛顿特区住了一晚，看了一场喜剧表演，之后去了酒吧（Quill）。员工非常友好，饮品也很棒。我们一定会再来的。 （原文） What an amazing hotel with lots of history and wonderful staff. We stayed for a night in DC to see a comedy show and stopped at the Bar (Quill) afterwards. Very friendly staff and great drinks. We will be sure to visit again.

（由 Google 翻译）虽然没能入住这家历史悠久的漂亮酒店，但我真希望当时能住！周六在那里享用了美味又轻松的早午餐。服务员热情友好。龙虾班尼迪克蛋真是太好吃了！ （原文） Didn’t stay at this beautiful hotel with so much history but wish I did! Had lovely, relaxing, delicious brunch on Saturday. My server was nice and friendly. Lobster Benedict was delicious!

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（由 Google 翻译）前台在自行车问题上骗了我。自行车是可用的，就放在前面，但他们说不能让我骑，因为没有安全灯。我自己去看的时候，前后安全灯都在。我跟酒店反映，只是为了再找个借口。而且，酒店把我的衣服拿去熨烫，结果送来时上面还有黑色污渍。结果我不得不穿着脏衣服去参加一个重要的会议。我直接要求酒店支付清洗污渍的费用。酒店总经理没有迅速解决问题，反而故意提出索赔，找一些不靠谱的理赔员，他们根本不调查，一如既往地否认有任何不当行为。这是一次糟糕的经历，本来可以很容易解决，但酒店却故意不解决。糟糕的经历，糟糕的感觉。Kyla 非常不体谅人，而且在法律上也犯了错误。不推荐。 （原文） The front desk lied to me regarding the bicycles. They were available and sitting in front but they said they couldn’t allow me to take it because they had no safety lights. When I looked for myself, the safety rear and front light were both there. I informed the hotel just to be given another excuse. Also, the hotel took my garments for pressing and delivered them with black stains. I had to go to my important meeting with dirty clothes as a result. I literally just asked for the hotel to pay for the cleaning of the staining it caused. Instead of the GM of the hotel swiftly resolving it, they purposefully put a claim to get some nonsense adjuster involved that didn’t investigate anything and merely denied any wrongdoing as they always do. This was a a bad experience that could have easily been resolved, but the hotel purposefully didn’t resolve it. Bad experience and bad feeling. Kyla was beyond inconsiderate and legally incorrect. Don’t recommend.

（由 Google 翻译）圣丽晶酒店真是个迷人的地方！氛围非凡，服务和食物都很棒，饮品和鸡尾酒也非常棒。房间也很漂亮，但我不得不扣一颗星，因为床不太舒服，能听到塑料床发出的声音。舒适的床对于一夜好眠至关重要，尤其是在漫长的一天之后。我希望酒店能考虑提升床的质量，让未来的客人拥有更加难忘的体验！ （原文） The Saint Regency Hotel is a truly enchanting place! The ambiance is exceptional, the service and food are fantastic, and the drinks and cocktails are simply great. The rooms are also beautiful, but I had to deduct one star because the beds are rather uncomfortable and you can hear the plastic sound. It's crucial to have comfortable beds for a good night's sleep, especially after a long day. I hope the hotel considers improving their bed quality to make the experience even more memorable for future guests!

（由 Google 翻译）糟糕的客户服务。工作人员既不礼貌也不友好，不仅多收了我一天的费用，而且在解决他们的错误方面也极其不配合。我不得不亲自跟进五次以上才最终解决问题。即便我是大使会员，也遭遇了这一切。更糟糕的是，房间的品质也达不到五星级酒店的标准。酒店显然是近期翻新的，走廊回声很大，而且感觉很冷清。房间清洁不到位。我入住时，浴室里到处都是头发，淋浴间的墙壁上也粘着头发。毛巾上有污渍，床单上还有一个小洞。考虑到价格和我对瑞吉酒店的期望，这样的体验实在令人失望。 （原文） Horrible customer service. Not polite or nice, charged me for an extra day and were incredibly unhelpful in fixing their mistake. I had to follow up myself 5+ times to see it get fixed. All of this despite being an ambassador member. On top of that, the rooms are not up to par with a 5 star hotel. The hotel was clearly recently renovated, and hallways are echo-y and sterile. The room was not well cleaned. There was hair around my bathroom and stuck to the shower walls when I arrived. Towel had stain on it. Sheets had a small hole in them. Truly terrible for the price paid and the expectations for a St.Regis

（由 Google 翻译）看了褒贬不一的评论后，我们差点就放弃了这家酒店，现在很庆幸我们最终没有放弃，整个入住体验非常棒。从抵达的那一刻起，我们就感受到了宾至如归的尊贵，得到了个性化的关注，就像和家人或朋友住在一起一样。不过，酒店的服务始终如一，而且是顶级的，完全符合我们对瑞吉酒店的期望。我们以后一定会再来的。 （原文） After reading mixed reviews we almost passed on this hotel and we are very happy that we did not, our entire stay was tremendous. From the moment we arrived we felt valued as a guest receiving individual attention, almost as though you were staying with family or friends. The service was consistent and top tier all the way though, which met our expectations of a stay with St. Regis. We could certainly return in the future.

（由 Google 翻译）这个地方堪称典范，地理位置也绝佳。这家酒店堪称奢华与地理位置兼具的珍宝。然而，正是这种重视也让这里的员工显得格外傲慢，对待客人的方式也截然不同，他们没有意识到并非每位客人都能穿着整洁的西装打着领带，而且他们可能身处某个地方，或者负担得起这里的价格。 令人惊叹的建筑和美味的食物。酒吧里充满了惊喜。 （原文） The place is exemplary and the location is amazing. The hotel is one of those rare gems in luxury and location. And yet, the sheer importance also lends an unusual snootiness to the staff here who treat guests very differently, without realizing that not every guest does arrive I a well kept suit and tie and still may be someone somewhere or he/she can afford this place. Amazing architecture and nice food options. The bar is well stocked with some amazing surprises

（由 Google 翻译）我和妻子昨晚（25号）去参加一个婚宴。场地不错，食物也不错。唯一的问题是从大厅通往楼下卫生间的楼梯。那些大理石楼梯非常危险，绝对不符合现在的任何建筑规范。婚宴开始前，我妻子在最后一段楼梯上滑倒了。她没事，只是臀部和小腿有点擦伤，不过我得跟瑞吉酒店的总经理说一声。大多数美国人都不知道电梯（lift）就是升降机（elevator）。我们可不是在英国！没错，楼下有电梯，但大多数人一开始都没注意到。把标识改成“电梯”（ELEVATOR）吧！ （原文） My wife and I were there last night, the 25th, to attend a wedding reception. Nice venue. The food was decent. The only issue is the stairway leading from the lobby to the restrooms on the lower level. Those marble stairs are a complete hazard. They certainly would not meet any of todays building codes. Before the event started my wife slipped and fell down the last section of stairs. She's ok, a little bruised up on her hip and shins, but message to the GM of the St. Regis. Most people in America don't know that a lift is the elevator. WE'RE NOT IN ENGLAND! Yes, there is an elevator to the lower level, but most folks at first did not realize this. Change the signage to ELEVATOR!

外观、前台客厅看上去很上档次，房间环境一般，里面设备老化，住着压抑！卫生间很小、楼顶开裂应该上面会望下漏水。性价比不高。去的早有停车位，Wi-Fi 收费$9-$14块钱一晚。可能是地理位置原因$268一晚。

多次入住。房间宽敞，但不同房间布局各异，特别是一些房间的洗手间设计不合理；早餐不错，选择面虽然不多，但吃得舒服；大的不足是空调系统老旧，启动声音很响，影响休息。

（由 Google 翻译）我在这里度过了一个难忘的生日假期，不得不说，他们让我的生日体验格外特别。前台的Sash真是太棒了，热情好客，对我和我妹妹照顾得无微不至。她甚至还送了我们一份特别的生日礼物，这完全是她不必做的。她还帮我们升级了房间。真是太棒的体验了！酒廊也很棒，鸡尾酒很赞，Robert's餐厅还送了我们一份生日甜点。食物也很美味。接待员非常友善，我没问她的名字，但她来自牙买加，人特别好。五星好评！强烈推荐！！ （原文） I stayed here for a staycation for my birthday and I have to say they made it extremely special. Sash at the front desk is so amazing. So hospitable and she really took care of me and my sister. Even sent us something special for our bday and she didn’t have to do that. She upgraded our room. Just an amazing experience. The lounge is great. Great cocktails and the restaurant Robert’s sent us a bday dessert. The food was great. The hostess was so nice. I didn’t get her name but she is from Jamaica and was just so sweet. 5/5 experience. Highly recommend!!

（由 Google 翻译）酒店位置虽然不在市中心，离华盛顿特区的各个景点都不近，但步行即可到达地铁站，所以出行很方便。房间非常舒适，员工服务也很棒。我来这里参加一个会议，非常乐意向所有商务或休闲旅客推荐这家酒店。酒廊的饮品很不错，在我们入住期间，有几个晚上还有音乐表演。这家酒店历史悠久，曾接待过许多知名音乐家。酒店后面还有一条风景优美的步行/跑步/骑行道。 （原文） Not a central location close to all the DC sites, however it's within walking distance of a subway stop so navigating the city isn't bad. The rooms were very nice and the staff is wonderful. I was here for a conference and I'd happily recommend this hotel to anyone staying on business or personal. The drinks in the lounge were good and there was musical entertainment a couple of evenings while we were there. Hotel has a great history of notable musicians playing and staying here. There's a beautiful walking/running/bike path behind the hotel.

（由 Google 翻译）我非常喜欢这次入住体验。我和我的双胞胎妹妹在这里庆祝了生日，酒店竭尽全力让我们的生日变得特别。前台的Sash非常友善热情，乐于助人。我们晚餐回来后，她已经为我们准备好了一瓶葡萄酒和甜点。餐厅的女招待也非常友好，让我们的生日更加难忘。我随时都会推荐这家酒店。 （原文） I absolutely loved my stay here. My twin sister and I celebrated our birthday here and they went out of their way to make it a special one. Sash at the front desk was sooo nice and helpful. She had a bottle of wine and dessert waiting for us once we got back from dinner. The hostess at their restaurant was so friendly and also made our bday special. I would recommend this hotel anytime.

（由 Google 翻译）我们的入住体验非常棒。从抵达的那一刻起，酒店员工就热情友好、细致周到、专业高效，总是面带微笑地提供帮助。房间宽敞舒适，干净整洁，是游览城市后放松身心的理想之选。 酒店地理位置优越，交通便利，靠近多个旅游景点，让您轻松畅游华盛顿。 酒店氛围融合了历史底蕴、优雅格调和宁静氛围，是情侣或家庭度假的完美之选。 一个贴心的小惊喜：我的女儿非常喜欢酒店的季节限定热苹果酒——美味可口，是秋日里的完美饮品！🍎🍂 酒店花园也美不胜收——秋季，树叶色彩斑斓，宛如明信片上的风景，营造出梦幻般的氛围，是放松身心或拍照留念的绝佳场所。🍁✨ 🌟🌟🌟🌟🌟 我们一定会再次入住。 （原文） Nuestra estancia fue excelente. Desde la llegada, el personal fue amable, atento y profesional, siempre dispuestos a ayudar con una sonrisa. Las habitaciones son amplias, cómodas y muy limpias, perfectas para descansar después de recorrer la ciudad. El hotel está muy bien ubicado, con fácil acceso al transporte público y a varios puntos turísticos, lo que hace que moverse por Washington sea comodísimo. El ambiente del lugar combina historia, elegancia y tranquilidad — ideal para disfrutar unos días en pareja o en familia. Un detalle encantador: mi hija fue fan de la sidra caliente de temporada, ¡deliciosa y perfecta para el clima otoñal! 🍎🍂 Y el jardín del hotel es simplemente bellísimo — en otoño, los colores de los árboles parecen sacados de una postal, creando un entorno mágico para relajarse o tomar fotos. 🍁✨ 🌟🌟🌟🌟🌟 Una experiencia que sin duda repetiríamos.

（由 Google 翻译）这是一家美丽的酒店，员工们对客人关怀备至、热情友好。 我要衷心感谢你们所有人在我入住期间为我庆祝生日；礼宾部Eva Michels、LP的Alex、前台Lacey以及Marquee Lounge的Ayi，你们的友善、对细节的关注和热情好客让我度过了一个难忘的生日。从房间的周到服务，到员工们友好的微笑和祝福，我感受到了真挚的关怀和祝福。 如此真诚的服务实属难得，我由衷感谢大家为让我的入住体验如此愉快所付出的努力。请与全体员工分享我的感激之情——你们让我的生日成为一个难忘的回忆！ 衷心感谢！ （原文） This is a beautiful hotel with employees that are attentive and friendly to the guest. I want to sincerely thank all of you for helping me celebrate my birthday during my stay; Eva Michels, Concierge, Alex in LP, Lacey, Front Desk and Ayi, Marquee Lounge, your kindness, attention to detail, and warm hospitality made my day truly unforgettable. From the thoughtful touches in my room to the friendly smiles and well wishes from the staff, I felt genuinely cared for and celebrated. It’s rare to experience such genuine service, and I truly appreciate the effort everyone put into making my stay so enjoyable. Please share my gratitude with the entire team — you all made my birthday one to remember! With heartfelt thanks,

我是金普頓連鎖酒店的忠實粉絲，這家帕洛瑪飯店也是我來DC住宿的最好選擇之一。酒店很大，給人一種溫暖、私人的體驗。員工們很友好，做事很有效率，也很專業。房間很大，很乾凈，我很喜歡等工作結束后，在浴缸里好好泡一會兒。唯一的願望就是希望電視能更好地工作，一家當代酒店不提供家庭影院和公共廣播公司頻道似乎有點奇怪。你們可能會說住酒店不是為

哈哈哈

（由 Google 翻译）我去体验了他们的水疗服务，真是一次很棒的体验。按摩是我体验过的最好的之一，工作人员也非常热情周到，在我抵达时准备了气球和起泡苹果酒，让我的生日变得特别。他们还为我准备了美味的茶和小吃。我一定会很快再来，度过一个轻松的周末。 （原文） I visited for their spa services, and it was truly an amazing experience. The massage was one of the best I’ve ever had, and the staff went above and beyond to make my birthday special with balloons and sparkling cider upon arrival. They also offered delicious tea and snacks during my time there. I’ll definitely be returning soon for another relaxing weekend.

（由 Google 翻译）这是四季酒店，所以五星好评几乎是理所当然的。但我还是决定留下评论，因为他们的表现超出了五星的预期。我参加会议期间在那里住了两天，每位员工都很棒！特别要感谢前台的朱莉娅，她是我遇到过的最令人愉快的酒店员工！她积极向上的氛围很有感染力！谢谢！ （原文） It is Four Seasons so five star rating is pretty much given. But I decided to leave a review because they managed to exceed those 5 star expectations. I spent 2 days there, while at the conference, and every employee was great! And a special shoutout goes to Julia, who works at the front desk, and is the most pleasant hotel employee I ever came across!!! And her positive vibe was contagious!!! Thank you!!!

（由 Google 翻译）我们刚刚在华盛顿特区四季酒店庆祝了结婚30周年纪念日。一切都美妙极了！我们入住的乔治城套房豪华完美，酒吧的鸡尾酒和与家人在波旁餐厅享用的美味佳肴都令人难忘，水疗中心的体验更是如梦似幻，每一位员工都热情友好。我们享受了每一刻，非常感谢！🤩 （原文） We’ve just enjoyed our 30th Wedding Anniversary celebration here at the Four Seasons DC. It was absolutely magical. Our beautiful Georgetown Suite was luxurious and perfect, our cocktails in the bar and fabulous dining with all our family in Bourbon was delicious, our experience at the spa was ethereal and every single staff member was so kind and welcoming. Loved every moment, thank you so much 🤩

（由 Google 翻译）我正在评价水疗中心和餐厅。总的来说，我不会推荐给别人，因为它太让人失望了。感觉就像一家价格过高的老牌机构。 双人水疗一小时大约750美元。亮点是最后一份平庸的水果拼盘。“休息室”更像是一个高架候诊室。质量很差，所以我觉得这笔钱花得不值。 晚餐大约200美元，还不错。就像芝士蛋糕工厂一样慷慨。 我建议你在华盛顿特区把时间和金钱花在更好的地方。 顺便说一句，这是我迄今为止去过的最不令人印象深刻的4S，尽管房间价格是杰克逊霍尔的两倍。 （原文） I am reviewing the Spa and Restaurant. Generally I won’t be recommending this to others as it was a let down. It very much feels like an overpriced legacy establishment. Spa for 2 was around 750 for an hour. The highlight was the mediocre fruit plate at then end. The ‘lounges’ were more similar to an elevated waiting room. The quality was horrible, so I felt this was not a great spend. Dinner was around 200 and was fine. Its giving Cheesecake Factory. My recommendation is to spend your time and money at better establishments in DC. As an aside, this is by far the least impressive 4S I’ve visited, despite being double the rate for a room (compare to Jackson Hole).

（由 Google 翻译）我在华盛顿特区四季酒店的住宿体验简直太棒了。从抵达的那一刻起，酒店的服务、对细节的关注以及整体氛围都体现了真正的奢华酒店精神。 我要特别感谢早餐时的Mohammed，他每天早上都竭尽全力，超越了以往的期待。他的友善、专业和真诚的关怀让我拥有一段难忘的体验。 下次来华盛顿，我一定会再次入住！ Anne-Marie （原文） My stay at the Four Seasons in Washington DC was nothing short of exceptional. From the moment I arrived, the service, attention to detail, and overall atmosphere reflected the true spirit of luxury hospitality. I want to give a special mention to Mohammed at breakfast, who truly went above and beyond every single morning. His kindness, professionalism, and genuine care made my experience unforgettable. I’ll definitely be back on my next visit to Washington! Anne-Marie

漂亮酒店，豪华，服务员都很客气礼貌，床舒服，豪华酒店

（由 Google 翻译）这是我最棒的体验之一。从房间到餐饮，再到服务，一切都非常棒。酒店大堂堪称中心，给人一种宏伟的抵达感。服务也很棒，孔雀巷是个绝佳的休憩之所，可以沉浸在酒店的氛围中，当然，这里也举办过一些很棒的会议。绝对值得一看，也绝对值得入住。 （原文） One of the best experiences ever. From rooms to dining and service. All were excellent. The hotel lobby is truly the anchor and has a grand sense of arrival. The service is great and the Peacock alley is a great place to sit and soak in the full aura and ambiance it to mention having some great meetings as well. Definitely a must see and a must stay.

（由 Google 翻译）我的经历真是太棒了。他们唯一的缺点是代客泊车的价格很高，而且床对我来说有点太硬了。但当我说这是你自己必须经历的时候，确实如此。工作人员是一流的。完全没有抱怨。一切确实都是一流的。我没有机会参观店内的餐厅，但我很快就会计划另一次旅行，并期待一次完整的体验。不过，活动中提供的食物非常美味。你不会失望的。我强烈推荐。 （原文） What an amazing experience I had. They only cons was the high priced valet parking and the bed was a little too hard for me. But when I say this is a must experience for yourself, it is. The staff was topnotch. No complaints at all. Everything truly was first class. I didn't have a chance to visit the restaurant on premises, but I am planning another trip soon and look forward to a full experience. However, the food served at the event was very delicious. You will not be disappointed. I highly recommend.

（由 Google 翻译）去他们的宴会厅参加了为期一天的会议，并对酒店进行了一些探索。 我看到了一流的服务、一流的茶点和食物，工作人员非常专业。非常令人印象深刻的地方。 （原文） Went to a one-day conference in their ballroom and explored the hotel a bit. I saw top notch service, top-notch refreshments and food, the staff was very professional. Very impressive place.

（由 Google 翻译）服务很棒。我打电话订了儿童拖鞋和洗发套装，他们送来的东西比我预期的还要好。下次来华盛顿特区还会再来的。 （原文） Great service. I called for kids slippers and shampoo sets, they brought me more than what I expected. Will come back next time in the Washington DC area.

（由 Google 翻译）房子很漂亮，位置也很棒！！！！五星级的热情款待。来华盛顿必住！ （原文） Beautiful property and amazing location!!!! Hospitality is 5 stars. A must stay when in DC!

（由 Google 翻译）哇！建筑本身就很棒，房间也同样令人惊艳。豪华、舒适、温馨……房间应有尽有，应有尽有。 服务无可挑剔。每个人都竭尽全力确保您得到周到的照顾。从您下车的那一刻起，您就知道自己受到了周到的照顾。 地理位置：交通便利，距离机场仅几分钟路程。这几乎是您能找到的最完美的位置。 我们还会再来的，并且会向所有愿意听的人推荐这里。 （原文） Wow. The building is amazing and the rooms are equally amazing. Luxurious, comfortable, inviting.. everything you want from a room. Service is impeccable. Absolutely everyone goes out of their way to make sure you're well taken care of. From the moment you pull in, you know you're in good hands. Location: right next to everything and only minutes away from the airport. It's about as perfect a location as you can get. We will be back and will recommend it to anyone who'll listen.

（由 Google 翻译）我们选择这里作为婚礼宾客的场地，主要考虑的是地理位置和性价比。我们对整个体验非常满意，也非常感谢活动团队的帮助。尤其要感谢Ibrahim和Charity的热情款待，让我们的婚礼筹备工作尽可能顺利。至于地点，我们很喜欢在屋顶上与亲朋好友见面，那里的泳池边风景优美，而且地处中心地带，非常完美。很多宾客步行到购物中心附近，附近也有很多餐饮选择。 （原文） We chose this place for our wedding guests, based on the location and value, and were extremely happy with the whole experience and grateful for the Event Staff that made it possible. Specifically, Ibrahim and Charity were very accommodating, making this portion of our wedding planning as smooth as possible. As far as the location, we loved meeting our friends and family on the roof, where there was a beautiful view by the pool, and the central location was perfect. Many of our guests walked to the Mall area, and there is plenty nearby to get food.

（由 Google 翻译）我们在 The Ven 的住宿体验再一次棒极了。所有员工都非常友好热情。这里地理位置优越，远离杜邦环岛的喧嚣。酒吧里的明星是 Jorge。他调制鸡尾酒的技艺精湛，令人叹为观止，这也是我们选择再次光临的主要原因。他的作品完美融合了烈酒、苦精和芳香剂，复杂而平衡的口感令人回味无穷。我强烈推荐您体验一下他的调酒魔法！ （原文） Once again, our stay at The Ven was fantastic. All of the staff were friendly and accommodating. It is a very convenient location and away from the hustle and bustle of Dupont Circle. The star of the show is Jorge at the bar. His approach to making amazing cocktails is a thing of beauty, and he is the main reason we choose to return here. His creations are the perfect blend of spirits, bitters, and aromatics that cause your taste buds to explode with the complex and perfectly balanced flavor of the drink. I highly recommend you experience his mixology magic!

（由 Google 翻译）绝对超棒的住宿体验！！简直是珍宝！得益于酒店精心的安排，我得以在这里延长住宿时间。工作人员非常出色，而且我入住期间恰逢楼下艺术画廊举办一周精彩的活动，这更是锦上添花。我只想用赞美的语言来形容这里的一切……从楼下的Valley Brook茶馆（以及热情好客、耐心细致、乐于探索茶的风味和泡茶方法的茶馆老板），到前台/大堂五星级的接待服务。特别感谢Jorge（他在酒吧调制了史上最棒的手工鸡尾酒）和ROBERT，他们为我们带来了如此充沛的精力和周到的服务。还要特别感谢ELI（他竭尽全力确保了良好的住宿体验，并提供了当地特色服务）、MOHAMMED和NEGASH的出色服务，以及WANDA女士和其他前台的可爱女士们，她们帮我找到了好几次丢失的房间钥匙。地理位置优越，步行即可到达任何您需要的地方。设施精美独特（画廊、屋顶酒吧、设计精美、不会让人感到闷热的房间）。如果您必须爬屋顶，请做好爬楼梯的准备，并且请注意，每日餐饮费可能会免除。** 我在这里点的菜简直太火爆了。10/5 强烈推荐！！！ （原文） Absolutely incredible stay!! A GEM! I had the pleasure of an extended stay here due to some cosmic arrangements. The staff is absolutely PHENOMENAL, and I happened to come during a week of AMAZING programming around the art gallery downstairs which made it even better. I have only glowing words. . . from the Valley Brook Tea house downstairs (and LOVELY and patient owners eager to explore nuances in tea flavors/methods) to the five-star reception at the front desk/lobby. Shoutout to Jorge (made the best craft cocktails EVER at the bar) and ROBERT for bringing such good energy and attentiveness. Also shoutout to ELI (went above and beyond to ensure a good stay and provided local context), MOHAMMED and NEGASH for peak service, as well as Ms. WANDA and the other lovely ladies at the front desk who assisted me with my several misplaced room keys. PERFECT LOCATION, walking distance to anything you'd need. Beautiful, unique amenities (gallery, rooftop bar, well-designed rooms that do not feel stuffy). Prepare for stairs if you must ascend the roof and note that the daily food fees may be waived.** The meals I did order here were FIRE. 10/5 would recommend!!!

（由 Google 翻译）首先，我要说的是，The Ven 酒店的员工非常出色，他们似乎很乐意在那里工作。这要归功于酒店的管理层。 客房服务还算可以，但电话和电视遥控器需要好好清洁，不要有油腻的感觉。 房间之间的一致性以及酒店的维护和保养不足，这将使我们下次去华盛顿特区时不会再入住 The Ven 酒店。 1) 511 房间：与 516 房间相比，房间家具、灯具、窗帘、房间大小和质量都不一致。窗帘破损且脏乱。地毯有污渍。窗户很脏。衣架混杂且不配套。进出房间时门闩都会卡住。房间需要粉刷和翻新。 2) 516 房间：与 511 房间相比，房间家具、灯具、窗帘、房间大小和质量都不一致。家具有缺口。左侧床头柜灯开关坏了。浴室天花板的油漆剥落，散落在地板上。地毯污渍斑斑。窗户脏兮兮的。衣架混杂且不配套。 3) 我身高6英尺4英寸半，预订了你们提供的“最大”房型——杜邦大型客房，一张特大床，可欣赏城市景观。说实话，入住511房间时我大吃一惊。说实话，这是我住过的最小的酒店房间，前台工作人员告诉我这是你们最大的房型，这让我大吃一惊。另一位前台工作人员出面调解，建议我们换到516房间，虽然是同一房型，但实际上更大。不过，两个卫生间都很小，没有足够的置物空间容纳两位客人。 餐饮很一般，不值得推荐。 门廊的摄像头和灯光会漏水，水会溅到地上（如果客人走路不注意，水也会溅到地上）。这不仅存在触电隐患，而且也是一种糟糕的酒店接待方式。 （原文） I'll begin with saying that The Ven staff are outstanding and seem happy to work there. This is a tribute to the management in charge of the hotel. Housekeeping was adequate, although phones and TV remote should be cleaned well and not have an oily feel to them. . The consistency between rooms and maintenance and upkeep of the property were inadequate which will preclude us from staying at The Ven during our next trip to D.C. 1) Room 511: When comparing it to Room 516, there is no consistency in room furniture, lamps, curtains, size and quality of the room. Torn and dirty curtains. Stained carpet. Dirty windows. Mixed and unmatched hangers. Door latch sticks both when entering the room and exiting the room. Room needs painting and updating. 2) Room 516: When comparing it to Room 511, there is no consistency in room furniture, lamps, curtains, size and quality of room. Chipped furniture. Left Nightstand lamp switch doesn't work. Bathroom ceiling has paint peeling and falling on the floor. Stained carpet. Dirty windows. Mixed and unmatched hangers. 3) I am 6'4-1/2" and booked the "largest" room type you have, the Dupont Larger Guest Room, 1-King, City View. Quite frankly, I was shocked when checking into Room 511. It was, honestly, the smallest hotel room I've ever stayed in and was taken back by the your front desk clerk telling me that this is your largest room type. Another front desk clerk intervened and suggested they could move us to Room 516, which, although is the same room category is, in fact, larger. That said, both bathrooms are quite small with inadequate shelf space for two guests. Food and Beverage was average and not a restaurant worth recommending. The porte co-chère had water pouring through the cameras and lights onto the ground, (and guests if they aren't watching where they're walking). Not only is this an electrical hazard, but a terrible way to welcome guests to your hotel.

（由 Google 翻译）这是我很久以来遇到的最糟糕的情况。我所在的楼层正在装修。周围的房间都在进行彻底的翻新改造。这对其他客人来说当然是好消息，但对于住在施工区域附近的客人来说简直是噩梦。我数了一下，我所在的楼层只有6间看起来有人入住且没有施工的房间。不停的关门声、电动工具的轰鸣声、工人在走廊里的喊叫声以及撞墙声，让我根本无法休息和睡觉。并非所有客人都要工作，有些人需要在白天睡觉。但这根本不可能。我到达酒店办理入住后，来到我的房间，发现三个承包商站在里面测量尺寸并讨论施工方案。我猜前台在给我安排房间的时候并不知道这种情况吧？ 总的来说，酒店员工非常棒，地理位置也绝佳。 当酒店进行大规模翻修并影响到客人时，酒店应该告知客人具体的施工内容和时间安排。具体来说，将客人安排在周围都是正在施工的房间的房间里，却没有在办理入住时告知可能会有施工干扰，这根本不是像这样的酒店应该有的服务态度，我对这次入住体验非常失望和不满。 （原文） The worst stat in a long time. The floor I'm on is under renovations. Rooms all around me are being gutted and updated. While this is great news for guests it’s horrendous for those staying adjacent to the construction. I counted only 6 rooms on my wing that appear occupied and not under construction. The constant banging of doors, power tools, yelling down the halls by workers and banging against walls made it impossible to rest and sleep. Not every guest works days. Some of us need to sleep during the day. That was impossible. When I arrived at the hotel, I checked in and upon arriving at my room was greeted by three contractors standing inside measuring and discussing work. I guess the front desk wasn’t aware that was happening when they assigned me my room? Overall the staff are fantastic and the location amazing. When properties are under extensive renovations that impact guests the property should be informing guests of the work and hours it’s being completed. Specifically, putting guests in rooms that are surrounded by other rooms under construction without informing you on check-in there may be disruptions is simply not the kind of treatment you would expect at a property like this extremely disappointed and dissatisfied with my stay.

（由 Google 翻译）踏入使馆区的VEN酒店时，我旅途劳顿，疲惫不堪。但Wanda热情地帮我把行李搬到大堂，并在我等待房间准备好时为我提供饮品，让我倍感温暖。房间准备好后，一切等待都是值得的。前台热情友好的Ellen也让我倍感亲切。她非常风趣，入住期间能成为VEN大家庭的一员，我感到非常荣幸。这家酒店别具一格，拥有宁静的大堂、出色的酒吧服务人员，以及一项有趣的图书活动。入住期间，每位客人都会获赠一本书和一枚书签，供您在入住期间阅读。您可以与像Ellen这样热情友好的工作人员交换另一本书，或者选择自己喜欢的书籍继续阅读。退房时，酒店还赠送了友谊手环，我非常珍惜。酒店拥有屋顶露台、漂亮的泳池、精致的茶室以及热情友好的员工，我会非常想念他们。我们迫不及待地想要再次入住，VEN酒店为我们延长在华盛顿特区的时光提供了绝佳的场所。感谢大家！ （原文） I was very weary from travel when I first stepped into The VEN on Embassy Row but I was made quite happy as Wanda helped me with my luggage to the lobby and offered me beverages while I waited for my room to be ready. Once it was ready it was worth the wait and was also connected by the very fun and amazing Ellen at the front desk. She was so fun and I loved being part of the VEN family while staying here. This is a special property with calming lobby, great bar staff and this interesting thing they do with Books. When you stay in your room here you are given a book and a book mark to read while you are here for your stay and you are able to trade it in for another one with a fun person like Ellen at the desk or actually choose a second one to read. Then upon check out we were offered Friend ship bracelets which I wish cherish. At this property there is a rooftop and great pool a very wonderful tea shop and a very fun staff who I will miss. We cannot wait to return this was a wonderful space to extend our times in DC. Thank you, everyone!

（由 Google 翻译）房间还可以，但算不上好。 泳池脏乱不堪。 万豪旅享家会员没有明显权益。 早餐难吃又贵。 如果您是万豪旅享家会员，街对面的万豪酒店更好，因为他们的设施更完善。 地理位置优越。 （原文） Rooms are ok but not great. Dirty, unkempt pool. No significant benefits for bonvoy members. Breakfast is bad and expensive. Marriott down the street is better if you're a bonvoy member as they have better facilities. Good location.

（由 Google 翻译）先说优点，再说缺点。房间干净现代，非常适合独自旅行。房间超级小，让人想起游轮。前台工作人员很友好，但酒吧工作人员很粗鲁。我们10月9日入住这里是为了观看克里斯·布朗的演唱会。演唱会结束后我们去了酒吧。在酒吧里，没有人跟我们打招呼，也没有人说谢谢。我感觉自己打扰了他们，感觉很不舒服。总而言之，一切都取决于你想要什么。我从来没有住过这么小的房间。很遗憾，因为我无法退款，但想要一个更大的房间。我再也不会来了。 （原文） Always start a positive before a negative. The rooms are clean and modern. It’s perfect if you are traveling alone. The room is super small. Reminds you of a cruise ship. The staff at the front desk were friendly but the bar staff were rude. We stayed October 9 for the Chris Brown concert. After the concert we went to bar. At the bar no one greeted us or said thank you. I felt like I was bothering them. A very uncomfortable feeling. Overall It’s all in what you are looking for. I’ve never experienced a room this small. It was unfortunate because I couldn’t get my money back but wanted a bigger room. I will never return.

（由 Google 翻译）酒店热情好客，充满青春气息。 入住手续自助办理，但始终有工作人员为您提供帮助，入口处也有安保人员值守。 房间简约时尚，却又科技感十足！从灯光到百叶窗，只需轻轻一按，即可调节。 早餐丰盛丰盛，甜咸口味应有尽有，适合每个人。 （原文） L'hotel è molto accogliente e giovanile. Il check in si fa da soli ma c'è sempre un addetto ad aiutarti, è presente anche la security all'ingresso. Le stanze minimal ma super tecnologiche! Dalle luci alle tapparelle si regola tutto con un click. Colazioni molto abbondante e per tutti j gusti, dolce e salato.

（由 Google 翻译）客服很棒，他们帮我取消了预订，还帮我以更低的价格重新预订，真是太酷了。床真的很舒服。但是照片根本无法展现房间有多小，而且智能家居的噱头简直糟透了，用iPad控制所有东西，而不是用墙上的普通开关。根本关不掉所有灯，还有一盏永远关不掉的氛围灯，所以我们睡得不太好。抱歉各位。床很棒，入住体验也很棒，但是你们装了我们关不掉的灯，就因为这个罪过，只给三星。 （原文） Customer service was great, they helped me cancel my reservation and rebook at a lower rate, super cool of them. The bed is really comfy. But photos do not describe just how small this room is, and infuriatingly the smart home gimmick of controlling everything through an ipad instead of just regular switches on the wall sucked. It was impossible to turn off all lights, there is an ambient light that never turns off, so we did not sleep as well as we should have. Sorry guys. The bed was great and the check-in experience was chill BUT you installed lights we could not turn off and for that sin you get three stars.

（由 Google 翻译）超级可爱的酒店，有平板电脑可以办理入住。平板电脑还能控制整个房间，很酷。房间虽小，但非常适合1-2人入住。浴室的灯光很酷。房间里没有微波炉，但有冰箱。主题很现代。枕头很不舒服，我头疼。只有你在平板电脑上选择“是”时，客房清洁人员才会来打扫。看看他们贴的一些贴纸，很有趣。地理位置优越，就在他们版本的克罗格超市对面，步行4分钟即可到达地铁站。 （原文） Super cute hotel and have a tablet for checkin. Tablet also controls the whole room very cool. Rooms are small but perfect for 1-2 people. Cool lights in the bathroom. No microwave in room but refrigerator. Very modern theme. Pillows are very uncomfortable i got a headache. Room cleaners only come when you select yes on the tablet for cleaning. Read some of the stickers they have posted around they're funny. Perfect location, right across from their version of Kroger, and 4 minute walk to the metro.

（由 Google 翻译）我看到很多人抱怨房间太小，但考虑到我付的房费，比如每晚 115 美元，我觉得这家酒店太棒了！房间很现代，很干净，有一张办公桌供我工作，一张大床，巨大的窗户，沐浴露和润肤露都很齐全，没有那些烦人的小瓶子。楼下的区域很棒，我可以用笔记本电脑工作，也可以在宽敞的角落或小角落里写作。酒吧里有免费的坚果供深夜享用，我从来没有被强迫买任何东西。早餐很普通，鸡蛋、培根和麦片，但只要 20 美元，所以如果你出去吃的话，这价格很合理。免费寄存行李，直到我去赶晚班火车。街对面有一家杂货店，我在那里买到了更健康的食物，我需要的一切（除了要洗我脏兮兮的衬衫的自助洗衣店）都在几个街区之内。我觉得就价格和氛围而言，这是一家很棒的酒店！一定会再住的！ （原文） I saw a bunch of people complaining about the size of the rooms, but for the rate I paid, like $115 a night, I thought this hotel was amazing! The room was modern, clean, had a desk for me to work, queen sized bed, enormous window, proper shower gel and lotion, not those annoying mini bottles. The downstairs area was awesome to work on my laptop and write in either the wide open or a little nook, they had courtesy nuts at the bar for late night munch, was never pressured to buy anything. The breakfast was typical, eggs and bacon and cereal, but just $20 so pretty much par for the course if you'd gone out to get it. Free bag storage til I picked up to catch a late train. There's a grocery store across the street where I bought more healthy options, and everything I needed (except a laundromat for my stained shirt) was within a few blocks. I thought for the price and with the places vibe it was a great hotel! Would definitely stay again!

（由 Google 翻译）房间很小，像胶囊房间，但科技感十足，说实话，住在这里真的很酷。非常适合在华盛顿特区住1-2晚的情侣。如果您带着大行李箱或计划超过两天，存放行李可能会比较麻烦，而且停车也需要提前规划。请查看 Spot Hero 附近的付费停车位。 地理位置优越！附近有很多咖啡馆和杂货店，所以您需要的一切都近在咫尺。工作人员非常热情，入住和退房流程非常顺畅。 （原文） The rooms are small, like a capsule unit but super high-tech, which honestly makes it a really cool stay. Perfect for a couple spending 1–2 nights in DC. If you’re here with a large suitcase or planning more than 2 days, storage might be tricky and also car parking needs prior planning. Pls check spot hero for nearby paid parking. Location is great! the street has plenty of coffee shops and grocery stores nearby, so everything you need is right outside. Staff is great and seamless check in and check out process.

（由 Google 翻译）我必须说，我真心觉得这是我住过的最好的酒店之一。员工太棒了。从踏进酒店那一刻起，我就感受到了无比的热情。入住手续简单快捷。房间较小，非常适合独自旅行或情侣入住。我一定会再来的。最棒的是，这是第一家不收取押金的酒店。太棒了。 （原文） I must say, I truly believe this was one of the best hotels I have ever stayed in. The staff was amazing. I felt so welcomed from the time I entered the building. The check-in process was easy and fast. The rooms are on the smaller side, great for solo travelers or a couple. I will most definitely be back again and again. The best part is that this was the first hotel that did not charge a deposit. That's amazing.

一样的感觉

（由 Google 翻译）我只是为了屋顶酒吧和国庆节的庆祝活动才去的。氛围很好，人也不少，不会太拥挤。氛围和气氛都很好。酒店大堂布置得很漂亮，有点老派（比如辛纳屈的歌），我喜欢那里的背景音乐。屋顶酒吧不大，但很舒适，但主要景点（肯尼迪中心、华盛顿纪念碑和波托马克河）的视野有限，最适合晚上安静地喝点东西，享用一顿轻松惬意的早午餐。女主人非常热情友好，乐于助人。 （原文） I only visited for the rooftop bar and 4th festivities. Nice vibe and decent size crowd. Not too overwhelming. The mood and atmosphere are all nice. The hotel Lobby is well appointed in an old school (Sinatra) kinda way love the background music. The rooftop is small yet comfortable but has limited views of the main points ( the Kennedy Ctr., Washington Monument and the Potomac) best for quiet evening drinks, slow and unassuming brunch. Hostess was very pleasant and accommodating. Both of them.

（由 Google 翻译）我选择这家酒店是因为它离蓝调巷（Blues Alley）很近，而且我正在庆祝生日。这家酒店位置优越，环境优美。大多数员工都很热情。前台友好且乐于助人。我真希望前台能告诉我，Alex 的地下酒吧在 11:30 就停止供应晚餐了。代客泊车的服务员很棒，也很乐于助人。隐藏费用……呼呼，2 笔信用卡手续费，税费加税费，目的地费用和目的地税。屋顶酒吧有点被高估了，服务有点冷淡。（也许这就是小镇的文化吧）酒吧很可爱，但人很多，所以最好提前预订。我还会再来的。 （原文） I chose this hotel because it was close to Blues Alley and I was celebrating a birthday. This is a beautiful hotel in a great location. Most of the staff was warm. Front desk was friendly and helpful. I wish I was told that Alex speakeasy stopped serving dinner at 1130 when I made my reservation through the front desk. The valet guys were great and helpful. The hidden fees… whew 2 credit processings fees, taxes on top of taxes fees, destination fee and destination taxes . The rooftop bar was a little overrated, service was a little cold. (Maybe that’s the culture of the town) Cute but crowded so make reservations. I would go back.

（由 Google 翻译）这家酒店在乔治敦绝对是个不错的选择！我每周有几天在乔治敦工作，但住的地方离这里60多英里。如果我需要连续住几天，这里是我的首选。房间似乎都是套房，有宽敞的卧室和独立的起居室。我总是住大床房，所以不确定有没有其他选择。房间很安静，窗户很大，采光充足，浴室宽敞豪华。我非常喜欢酒店的夜床服务，他们拉上所有窗帘后会送来一瓶过滤水，并播放古典音乐，让我可以安心睡觉。屋顶露台也是喝杯鸡尾酒放松身心的好地方。屋顶菜单选择有限，比如一些小吃，但足够了！最棒的是，这家酒店感觉像是一家豪华酒店，但不像一些邻近的酒店那样每晚要1000美元。我在乔治敦工作了近20年，曾带我的同事和客户住过该地区各种各样的酒店，我真心觉得这家酒店是乔治敦最超值的酒店。 （原文） This is a great hotel option for Georgetown! I work in Georgetown a couple days a week, but live 60+ miles away. When I need to stay a few days in a row, this is my go-to. Rooms seem to all be suites, with spacious bedrooms and separate sitting rooms. O always stay in a King so not sure about other options. Rooms are quiet, big windows with plenty of daylight, spacious and luxurious bathrooms. I really appreciate the evening turndown service, when they close all the drapes bring me a bottle of filtered water, and set classical music playing so my room is ready for bed. The roof deck is also a nice place to unwind with a cocktail. Limited menu on the roof, like small bites, but it's enough! Best part though, is this feels like a luxury hotel without being $1000/Night like some of its neighbors. I have worked in Georgetown for nearly 20 years, and sent my colleagues and clients to a wide variety of hotels in the area, and really believe this is the best value in Gtown.

（由 Google 翻译）乔治城的完美家庭住宿！ 我们一家人在这里住了两晚，体验非常棒。酒店宽敞明亮，一尘不染，地理位置优越，方便探索乔治城和华盛顿特区。房间舒适温馨，设施齐全，让您在一天的忙碌之后轻松放松。屋顶酒吧是一大亮点——景色优美，氛围宜人，服务一流。强烈推荐给寻求时尚舒适住宿的家庭和情侣！ （原文） Perfect family stay in Georgetown! We stayed for two nights as a family and had a fantastic experience. The hotel was spacious, spotless, and perfectly located for exploring Georgetown and DC. The rooms were comfortable and well-appointed, making it easy to relax after a day out. One of the highlights was the rooftop bar – stunning views, great atmosphere, and excellent service. Highly recommended for both families and couples looking for a stylish, comfortable stay!

（由 Google 翻译）房间一尘不染，早餐丰盛美味，毛巾柔软如云。Mehmet 的服务非常出色——简直是酒店的最佳代表。 Henry Wallace 的鬼魂也非常鼓舞人心，他称赞了我的职业选择，甚至还免费为我提供了一些建议。说实话，我遇到的每个人，无论是过去还是现在，都很友善热情。强烈推荐！ （原文） The room was spotless, the breakfast was filling and delicious, and the towels were as soft as a cloud. Mehmet was an excellent help — truly couldn’t be a better representative of the hotel. The ghost of Henry Wallace was also very inspiring, complimenting my career choice and even offering me some free advice. Honestly, everyone I encountered, past or present, was pleasant and welcoming. Highly recommend!

（由 Google 翻译）行李员和客房清洁员的服务很棒。价格相当高，每晚近500美元。尊敬的管理层，请给清洁人员和行李员足够的小费。以后能有电子小费系统就更好了。谢谢！ （原文） Great service by the bell man and room cleaning ladies. The rate is quite high at close to $500 per night. Dear management, please tip your cleaning crew and bell man well. It will be nice to have a digital tip system in the future. Thanks!

（由 Google 翻译）服务不错，但位置和房间都不太好。离地铁太远，房间也不好。我们住的第一个房间有异味，工作人员很友好，也很热情，帮我们换了另一个房间，那个房间好一些，但房间也只能算是一般。浴室门可以滑动，但要费很大劲才能打开；房间里没有抽屉或梳妆台可以放衣服；房间里没有微波炉，冰箱也很小。我们决定试试这家酒店，而不是我们之前住的那家，因为它的评价更好，而且我妻子通过美联航应用程序购买了更多里程，但我们不会再来了。 （原文） The service was good, but the location and room were not. It’s too far from the Metro and the rooms weren’t great. The first room we were in smelled and the staff, who was friendly and amenable, moved us to another room, which was better, but the rooms were just ok. The bathroom door slides, but took A LOT of effort to make it slide; there weren’t any drawers or dressers to put clothes in; there were no microwaves in the room and the fridge was very small. We decided to try this hotel instead of the usual one we stay at because it got better reviews and my wife got more miles purchasing through the United Airlines app, but we won’t be coming back here.

（由 Google 翻译）AC 酒店位置便利，附近有餐厅、杂货店和药店。每位员工都非常友好热情，而且我很快就能找到所有需要的地方。房间很不错，虽然四楼的走廊有点酸味，但还好房间内没有。屋顶酒吧的景色非常壮观，我一定会再次预订这里。全食超市的热午餐吧真的让我很开心——只需步行两分钟就能穿过马路，买一份午餐，然后回来！ （原文） The AC Hotel is conveniently located near restaurants, a grocery store, and a drug store. Every staff member was incredibly friendly and accommodating, and I received easy directions to everything I needed. The room was nice, although the hallway on the 4th floor had a slightly sour smell; thankfully, it wasn't an issue inside the room. The rooftop bar offers spectacular views, and I would definitely book here again. The Whole Foods hot lunch bar really made my day—it took only two minutes to walk across the street, grab lunch, and return!

（由 Google 翻译）酒店工作人员非常友好和乐于助人。整体酒店很新。位置很棒。室温降至 64 度，这也很棒。我的淋浴喷头完全坏了，所以我不得不使用花洒淋浴。淋浴间的水压大约是你预期的 25%，然后在我入住的最后一天，他们忘记打扫我的房间了，这也是我的反应。奇怪的。总体来说很棒的酒店，但如果你的房间有问题，我强烈建议你换房间。 （原文） Hotel staff very friendly and helpful. Overall hotel is very new. Location is great. Room temps go down to 64 degrees which is also great. My shower head was completely broken so I had to use the rain shower. The shower had about 25% of the water pressure you would expect and then on my last day they forgot to clean my room and the response. Strange. Overall great hotel but if things are off with your room I would highly recommend changing rooms.

（由 Google 翻译）我在华盛顿特区国会山海军造船厂 AC 酒店度过了一段美好的时光！房间一尘不染，地理位置优越，服务也一流。 特别感谢前台的 Xavier——他非常乐于助人，非常专业，让我的住宿更加舒适。他热情友好的态度真的令人印象深刻。 强烈推荐这家酒店和他们优秀的员工！🌟 （原文） I had a wonderful stay at AC Hotel Washington DC Capitol Hill Navy Yard! The rooms are spotless, the location is perfect, and the service is excellent. A special thank you to Xavier at the front desk — he was incredibly helpful, professional, and made my stay even more comfortable. His warm and friendly attitude truly stood out. Highly recommend this hotel and their amazing staff! 🌟

（由 Google 翻译）在华盛顿特区这个区域，这是我首选的万豪酒店。酒店有代客泊车服务，但我更喜欢把车停在街对面的全食超市停车场（每晚50美元），这样就能快速取车。 房间看起来很现代。不过电动百叶窗已经开始磨损了。 工作人员很乐于助人。我通过应用程序收到了房间信息，但直到我到前台办理入住手续才拿到钥匙。我被分配到的房间感觉像是升级了，所以很感激。 周围很安全，步行几个街区就能到很多餐厅。 （原文） For this area of DC this is my preferred Marriott. There is valet but I prefer to park across the street at the Whole Foods garage ($50 overnight) just so I have quick access to my vehicle. Rooms look modern. Electric window blinds are starting show wear though. Staff were helpful. Received my room info on the app but key didn't come thru until I checked in at the desk. Room that I was assigned seemed like an upgrade so that was appreciated. Area is safe and easy walk a few blocks to plenty of restaurants.

（由 Google 翻译）我们预订这家酒店是因为它位置便利，位于两个地铁站（蓝线国会南站和绿线海军棒球场站）之间，街对面就是全食超市。酒店内部装修现代，位置安全，附近有很多餐厅。我们累得走不动路的时候，有很多电动滑板车和电动自行车可以租。酒店早餐是另外收费的，但我们直接走到街对面的全食超市自己买了早餐。 我们预订的房间对我们三个人来说很宽敞。然而，刚到的时候地板很黏，不过客房服务人员打扫完房间后就好了。我们住在四楼，水压很差！而且，晚上10点以后热水供应不稳定。客房服务人员打扫房间时似乎也没有检查洗漱用品。我们选择隔天打扫一次房间，结果四天（打扫了两次之后）护发素还是空的。我不得不要求换一瓶新的。我们住了大约一个星期。除此之外，我们的体验还不错（3.5 星）。 （原文） We booked this hotel due to its convenient location between 2 metro stations (Capitol South blue line & Navy ball park green line) and Whole Foods across the street. The hotel has modern interior. The location felt safe and there are lots of restaurants nearby. Whenever we were too tired to walk, there are lots of escooter & ebike available for rent. The hotel breakfast is extra but we simply walked across the street at Whole Foods to buy our own breakfast. The room that we booked was spacious for the 3 of us. However, the floor was sticky when we first came but after housekeeping cleaned our room, it was okay. We stayed on 4th floor and the water pressure was terrible! Plus, the hot water was unreliable after 10pm. The housekeeping also didn't seem to check for the toiletries when they cleaned the room. We opted the room to be cleaned every other day and for 4 days (after cleaning our room twice) the conditioner bottle was still empty. I had to request a new one. We stayed for about a week. Other than that, we had okay experience (3.5 stars).

（由 Google 翻译）没什么不好的——虽然算不上惊艳，但体验很棒。干净舒适等等。工作人员热情好客，乐于助人。我很高兴我们住在那里。酒吧可能带来了一些不太合我口味的顾客，但我从未感到不舒服或不安全。我感觉非常安全。 （原文） Nothing negative to say - it wasn’t WOW, but it was a solid experience. Clean, comfortable etc. The staff were welcoming and helpful. I’m glad we stayed there. The bars may have brought in a clientele that wasn’t exactly my vibe but I never felt uncomfortable or unsafe. I felt very safe.

谷歌地图里显示酒店提供免费停车场！可是到达酒店没有免费停车场，停车一晚上要55美元！我在booking.com上定的酒店含早餐！到酒店竟然说我定的房间并没含早餐！我很生气定了两夜想退掉一夜打电话给酒店经理，她说会给我处理然后打我电话，我等了好几个小时也没给我任何回复电话.我就亲自到前台，前台就说这是第三方平台定的退不了！最后他们决定退还了早餐钱

（由 Google 翻译）很棒的酒店、客户服务、维护和房间。床超级舒服，房间超级干净。淋浴很棒。地理位置优越。我的电视没有ESPN，维修人员很快就修好了。屋顶服务不是很好，食物还可以，但价格太贵了。但除此之外，我肯定会再次入住。 （原文） Great hotel, customer service, maintenance, and rooms. Bed was super comfy, room was super clean. Shower was incredible. Great location. My tv did not have ESPN , and the maintenance man quickly fixed it. The rooftop service was not the best, food was ok but too overpriced. But aside from that, I would definitely stay again.

（由 Google 翻译）最近一次访问华盛顿特区期间，我有幸入住了莫罗华盛顿特区希尔顿格芮精选酒店 (The Morrow Washington DC, Curio Collection by Hilton)，这是一次非凡的体验。从抵达的那一刻起，酒店精致的设计和温馨的氛围就给我留下了深刻的印象，将现代优雅与热情好客完美融合。酒店地处市中心黄金地段，交通便利，是休闲和商务旅客的理想之选，方便前往华盛顿特区的标志性地标、文化景点和充满活力的餐饮场所。 莫罗酒店的员工非常出色，在我入住期间展现了专业精神和真诚的关怀。他们始终如一地细心周到，热情高效地解答我的任何疑问，极大地提升了我的整体体验。酒店的住宿条件也同样令人印象深刻。我的房间宽敞明亮，一尘不染，设计精巧，坐拥壮丽的城市景观，为我的入住体验增添了一份特别的体验。浴室更是一大亮点，配备豪华的卫浴设施、宽敞的空间以及时尚现代的美学设计，令人倍感愉悦。 从时尚的内饰到一流的服务，华盛顿特区莫罗酒店的方方面面都为宾客带来难忘而舒适的入住体验。我诚挚地向所有到访华盛顿特区的宾客推荐这家酒店，并热切期待下次再次造访这座城市。 （原文） I had the pleasure of staying at The Morrow Washington DC, Curio Collection by Hilton, during a recent visit to Washington, DC, and it was an exceptional experience. From the moment I arrived, I was impressed by the hotel’s sophisticated design and welcoming ambiance, which seamlessly blends modern elegance with warm hospitality. Its prime location in the heart of the city makes it an ideal choice for both leisure and business travelers, offering convenient access to Washington, DC’s iconic landmarks, cultural attractions, and vibrant dining scene. The staff at The Morrow were outstanding, demonstrating professionalism and genuine care throughout my stay. They were consistently attentive, promptly addressing any inquiries with warmth and efficiency, which greatly enhanced my overall experience. The accommodations were equally impressive. My room was spacious, impeccably clean, and thoughtfully designed, featuring a stunning view of the city that added a special touch to my stay. The bathroom was a highlight, boasting luxurious fixtures, ample space, and a sleek, modern aesthetic that made it a pleasure to use. Every aspect of The Morrow Washington DC, from its stylish interiors to its top-notch service, contributed to a memorable and comfortable stay. I wholeheartedly recommend this hotel to anyone visiting Washington, DC, and I eagerly look forward to returning on my next trip to the city.

（由 Google 翻译）我在莫罗酒店住得很愉快。对于独自旅行的人来说，这里是个很棒的选择。房间宽敞舒适。工作人员非常友好热情。酒店离美铁联合车站很近，这对乘坐美铁的旅客来说非常方便。酒店交通便利，方便乘坐公交车和红线，让您可以高效地游览华盛顿特区，而不必被困在市中心。 我扣了一星，因为如果您的房间面向红线诺曼底地铁（NoMA）站，您会听到火车的轰隆声和汽笛声。如果您睡眠浅，我建议您戴上耳塞，以免在清晨高峰时段被吵醒。酒店还为喜欢听音乐的旅客提供音响设备。另一个问题是淋浴门缝隙很大，淋浴时会漏水。不过，酒店提供了地巾。 总的来说，我仍然会向独自旅行并喜欢在窗外看火车经过的旅客推荐这家酒店。 （原文） I enjoyed my stay at The Morrow. It’s a great option for solo travelers. The rooms were nice and spacious. The staff were super friendly and welcoming. The hotel is located really close to the Amtrak Union Station, which is an added convenience for Amtrak travelers. Easily accessible to the bus and the red line, allowing you to travel and explore DC effectively without being stuck mainly in downtown DC. I took one star off because if you got a room facing the NoMA train station on the red line, you can hear the rumbling and horn whistles. I recommend ear plugs if you are a light sleeper to avoid being woken up in the early morning during rush hour. They also provide a sound machine for those that prefer it. Another problem I have is that the shower door leaves a pretty big gap, so water does seep out when showering. However, they did offer a floor towel for that. Overall, I would still recommend this hotel to those who are solo traveling and enjoy watching trains passing by the window.

（由 Google 翻译）我在一家四星级酒店享受了一晚五星级的住宿体验，还免费升级了房间。房间干净、现代、宽敞。浴室也非常漂亮。床的尺寸和咖啡机更是锦上添花！ 工作人员非常友好，服务也很周到。 我们的房间配备了所有卫浴用品，例如沐浴露、洗发水和护发素。但是，我们没有收到浴袍、地毯拖鞋或牙具。 如果您连续预订几晚，酒店本身价格实惠，而且位置非常便利——华盛顿特区地铁站NoMa就在酒店出口右侧。 我强烈推荐华盛顿特区的希尔顿荣誉客会莫罗酒店！ （原文） I enjoyed an overnight 5-star experience in a 4-star hotel with a complimentary room upgrade , the rooms were clean, modern, and very spacious. The bathroom was absolutely lovely. The size of the bed and the coffee machine were an icing on the cake! The staff are extremely nice and proficient. Our room had all bathroom amenities like shower gel , shampoo, and conditioner. However, we did not get any bathrobes, carpet slippers, or any dental kit. The hotel itself is affordable if you book it for a couple of nights in a row and it is at a very convenient location - the DC Metro station NoMa runs right next to the exit of the hotel on the right. I would definitely recommend Hilton Honors The Morrow Hotel in Washington DC!

（由 Google 翻译）太失望了——再也不来了！ 这家酒店乍一看很现代时尚，地理位置也不错。可惜的是，我的入住体验一点也不愉快。我的房间位于较低的楼层，正对着火车轨道——根本无法安睡。从清晨开始，就能听到火车轰鸣声，非常吵闹，真是烦人。 然而，真正的丑闻发生在我入住之后：我的信用卡被未经授权扣款约70欧元，没有任何信息或解释。我既没有收到发票，也没有收到任何解释。酒店根本没有回复我的电子邮件——完全没有回复。Booking.com也没能帮我，只是转发了我的请求——一个多月都没有回复。 在我看来，这是一种欺骗，绝对不可接受。我强烈建议不要预订这家酒店。任何注重透明度、客户服务和宁静住宿体验的人都应该考虑其他酒店！ （原文） Enttäuschend – nie wieder! Das Hotel wirkt auf den ersten Blick modern und stilvoll, auch die Lage ist grundsätzlich nicht schlecht. Leider war mein Aufenthalt alles andere als angenehm. Mein Zimmer lag in einer der unteren Etagen zur Gleisseite – dort ist an erholsamen Schlaf nicht zu denken. Ab den frühen Morgenstunden hört man die Züge extrem laut, was absolut störend ist. Der eigentliche Skandal kam aber nach dem Aufenthalt: Mir wurden ohne jegliche Information oder Erklärung rund 70 € unberechtigt von meiner Kreditkarte abgebucht. Ich habe weder eine Rechnung noch eine Begründung erhalten. Auf meine E-Mails reagiert das Hotel überhaupt nicht – völlige Funkstille. Auch Booking.com konnte mir bisher nicht helfen, sondern leitet mein Anliegen lediglich weiter – seit über einem Monat keine Rückmeldung. Für mich ist das Abzocke und absolut inakzeptabel. Ich kann nur dringend davon abraten, dieses Hotel zu buchen. Wer Wert auf Transparenz, Kundenservice und einen ruhigen Aufenthalt legt, sollte sich definitiv ein anderes Hotel suchen!

（由 Google 翻译）床单和毛巾上都有洞，真让人失望。淋浴间的天花板上长了黑色的霉点。我用应用程序解锁电梯很费劲，不得不去办了门禁卡。退房时，我发现我接受升舱后被收取了两次30美元的目的地费用。一定要检查一下你的收据。打电话过去很快就能取消其中一项费用，但这笔费用本来就不应该重复收取。我会考虑再次入住，因为位置很方便，但这家酒店给人的感觉不像四星级酒店。 （原文） Pretty disappointing to have holes in the sheets and towels. The ceiling in the shower had black mold. I found it difficult to get the app to unlock access to the elevator, and had to get a key card for that. When checking out I noticed I had been charged the $30 destination fee twice after accepting an upgrade. Be sure to review your receipts. It was a quick and easy phone call to get one of the charges removed, but it never should have been duplicated in the first place. I would consider staying again because the location is convenient, but this did not feel like a 4 star hotel.

一进房间就闻到刺鼻的恶臭，本以为是因为没开空调、不通风，开了空调后出去了一整天，晚上回来味道依然一点没散，每次从外面回到房间都觉得胃里翻江倒海，实在难以忍受。 更离谱的是，提供的浴帽竟然是用过后被塞回袋子的，打开后里面还有头发。 这是我住过最糟糕的酒店，没有之一。 The moment I entered the room, there was a strong, unpleasant odor. At first, I thought it was due to poor ventilation, so I turned on the air conditioning and left for the day, hoping it would improve. However, when I returned in the evening, the smell was just as bad as before. Every time I walked into the room, it made me feel sick to my stomach. To make things worse, the shower cap provided was clearly used and stuffed back into its bag, and there was hair inside when I opened it. This is by far the worst hotel I have ever stayed in.

（由 Google 翻译）我五月去了华盛顿特区，预订了五月花号酒店，准备和闺蜜们一起度过周末。网上预订非常方便——我用的是美国运通卡，还送了25美元的优步积分（一项福利）。我可以直接在酒店App上办理入住，这点很棒，不用在前台排队。大堂很漂亮，维护得也很好。酒店里的酒吧古色古香，环境优雅。提供很多座位和特色鸡尾酒。您可以用完即付，也可以直接记在房费里。我们的房间非常宽敞干净。我唯一的抱怨是家具和装饰非常陈旧。不过这对我们来说没什么影响，因为我们整天整夜都在外面。实际上，我们只在那里洗了个澡，睡了个觉。淋浴间很大，所以这算是个优点。房间里还有一个迷你冰箱，我们用来存放迷你吧里的物品。我们预订这家酒店的主要原因之一是它的位置。它位于杜邦市中心，步行即可轻松到达我们喜欢的酒吧、餐厅和俱乐部。所以我们可以省下打Uber的钱，直接步行去任何地方。酒店提供的代客泊车服务价格昂贵，根据车辆大小和空位情况，在60到100美元之间。不过，我们在附近找到了一个停车库（步行6分钟），价格25美元，而且提前在网上预订了（而且预订时间是24小时）。这家停车库名叫The Palladium，位于西北18街东侧，西北北街和西北马萨诸塞大道之间。寻找写着“P, Interpark”的绿色标志。我是通过ParkWhiz预订的。位置非常方便，也很有趣。强烈推荐。 （原文） I visited DC in May and booked the Mayflower for a girls weekend trip. It was very easy to book online— I used my Amex and was given a $25 uber credit (a perk). I was able to check in on the app which was very nice. I didn’t have to wait in line at the front desk. The lobby is gorgeous and very well kept. The bar located in the hotel is very quaint and lovely. Offered lots of seating and speciality cocktails. You can pay when you’re finished or have it billed to the room. Our room was very spacious and clean. My only complaint is that the furniture and decor is very outdated. It didn’t matter much to us though, as we were out all day/night. Literally only showered and slept there. The shower was huge so that was a plus. The room also had a mini fridge that we used to store mini bar items. One of the main reasons we booked this hotel was for the location. It’s located in the center of DuPont. So easy walking accessibility to, bars, restaurants and clubs we love. So we were able to save some money on Ubers and just walk everywhere. The valet the hotel offers is expensive between $60-100 depending on vehicle size and availability. We found a garage close by though (6 minute walk) for $25 and booked online in advance (+ it was 24 hours). This garage was called The Palladium and is located on the east side of 18th St NW, between N St NW and Massachusetts Ave NW. Look for a green sign that reads "P, Interpark". I booked through ParkWhiz. Very convenient and fun location. Highly recommend.

（由 Google 翻译）几周前我们又入住了五月花酒店。虽然酒店有些老旧，但它位置优越，员工服务也不错，是一家很不错的酒店。 我们订了几个房间，总消费大约1500美元，其中包括大约300美元的酒吧/餐厅费用，而且我是终身金卡会员。 我发现，在任何一家酒店，当有多个预订时，办理入住总是有点困难。我们之前在选择房间类型时遇到了一些麻烦（我觉得是我造成的），不过前台解决了。 我们的房间分配不一致。其中两个房间很不错，也很大，而第三个房间则很一般，而且很小。 酒吧/餐厅“还行”；餐饮质量不错，但服务不够到位，也不够好。 我很失望，他们竟然向我收取了55美元，要求我延长一个房间的退房时间1.5小时。这严重影响了我的整体评分。 （原文） We stayed at the Mayflower again a few weeks ago. While it is aging, it a nice property in a great location with a good staff. We had a few rooms, our total spend was about $1,500 including about $300 in bar/restaurant charges, and I’m Lifetime Gold Elite. I find that check-in is always somewhat challenging at any property when there are multiple reservations. There was some confusion with getting the room types right (which I think I caused), but the front desk worked it out. Our room assignments were inconsistent. Two of the rooms were quite nice and large, while the third room was so-so and quite small. The bar/restaurant is “just OK”; the food and beverage quality was good, while the service was not on point and fell short. I was disappointed that they charged me $55 to extend check-out by 1.5 hours for one room. This adversely affected my overall review rating.

（由 Google 翻译）这家酒店坐落在华盛顿特区市中心，美不胜收。这家地标性酒店开业于1925年，至今已有100年历史。 这里的员工非常出色。从前台工作人员到代客泊车员，每个人都非常友好热情，乐于助人。我们在线预订，入住手续办理得非常快捷高效。我们的房间在入住时间之前就准备好了，这极大地帮助我们做好了准备，顺利前往活动现场。 我们的房间宽敞、干净、宽敞。我们入住的是一间带特大床的单卧室套房。房间安静舒适。我很喜欢酒店的人造壁炉和室内咖啡机。我很喜欢那些拥有24小时健身中心的酒店。这家酒店确实有，而且这里是锻炼身体的绝佳场所。 下面的照片是在假期期间拍摄的，您可以看到这家酒店是多么美丽。欢迎您来入住这家地标性酒店，感受历史的魅力。 （原文） Absolutely beautiful hotel located in downtown DC. A landmark hotel that opened 100 years ago in 1925. The staff here is outstanding. From the front desk staff to the car valet, everyone was friendly and helpful. We made our reservation online, and check-in was efficient and quick. Our room was ready before the check-in time, which helped us out tremendously in getting ready and on our way to the event. Our room was large, clean and spacious. We had a one bedroom suite with a king bed. It was quiet and comfortable. Loved the faux fireplace and in-room coffee maker. I appreciate hotels that have 24-hour fitness centers. This does and it was a fantastic place to work out. The pictures below were taking during the holidays and you can see what a beautiful hotel this is. Stop by and stay in the landmark and a piece of history.

（由 Google 翻译）酒店前台接待员布里特非常热情周到，尽心尽力让我们住得非常满意。酒店地理位置优越，离地铁站很近。我经常入住万豪酒店，这家酒店很不错。 查拉·安德森 （原文） The hotel desk clerk, Brit, was very helpful and went out of her way to be accommodating to make our stay very satisfactory. Hotel is in great location and super close to Metro. I stay at amid of marriotts and this is a good one Charla Anderson

（由 Google 翻译）酒店还不错，但需要翻新一下。即使以经典的装饰来看，也开始显得有些过时了。房间状况良好。床明显凹凸不平。不知道是不是床垫的问题，因为我睡得挺舒服的。唯一不好的地方是令人失望的早餐，我吃的基本上就是麦当劳的薯饼和商店买的优质吐司。虽然他们收取的强制性目的地费用涵盖了早餐费用，但我宁愿不吃，而是去别的地方付钱吃早餐。 （原文） Hotel wasn’t bad but could use a refresh. Starting to look a little dated even for classic decor. The room was in good condition. The bed visibly looked lumpy. Not sure if it was just the mattress pad because I was comfortable. The only really bad part was the disappointing breakfast where I got essentially McDonald’s hash browns and store-bought quality toast. Even though it was covered by the mandatory destination fee they charged, I would have rather not used it and paid for breakfast elsewhere.

（由 Google 翻译）我们不仅喜欢在五月花酒店举办婚礼，也喜欢预订五月花酒店的客房！他们对细节的关注和优质的客户服务正是每位新娘/新郎及其婚礼策划师所期望的！强烈推荐！ （原文） We love not only having weddings at the mayflower, we love doing room blocks with the mayflower! The attention to detail and customer service is exactly what every bride/groom and their WeddingPlanner wants! Could not recommend them enough.

（由 Google 翻译）乔治城中心地带的一家很棒的酒店。酒店大堂很漂亮。酒店设有室内和室外酒吧，但我们从未在室外看到调酒师（可能是因为天气太热）。酒吧的饮品调配得当，味道鲜美，他们还免费提供椒盐脆饼和花生。我们没有点任何食物，但有些价格偏高（一份奶酪拼盘要48美元）。房间宽敞干净，我们的房间配有一张特大号床和一个可以俯瞰户外露台的阳台。房间每天都会打扫，提供干净的毛巾和床单。我们收到了友好的短信确认入住信息，以确保一切都符合我们的标准。出租车就在门外随时待命。我唯一想提的意见是希望升级一下迷你冰箱。它只能用作迷你吧，不能用来冷藏个人食物/饮料。 （原文） Great hotel in downtown Georgetown. They have a beautiful lobby. There is an indoor and outdoor bar, however we never saw a bartender outside (likely due to the heat). Drinks from the bar areade with care and tasty they also give a complimentary pretzel and peanut at the bar. We didn't order any food but some prices are on the high end ($48 for a cheese board). Room was spacious and clean, ours included a king size bed and a balcony over looking the outside patio. Room was cleaned daily with fresh towels and linens. We received friendly check-ins via text to ensure everything was up to our standards. Taxis were always readily available right outside the door. The only piece of feedback I can provide is I wish the mini fridge was upgraded. It is only utilized as a mini bar and you are not allowed to use it to keep personal food/drinks cool.

（由 Google 翻译）在这家超棒的酒店住得太棒了！服务一流，大堂宽敞明亮，配有最舒适的座椅和沙发。房间一尘不染，安静宽敞。床超级舒服。健身房很大，各种设施一应俱全。价格非常合理，物超所值。地理位置也很棒！ （原文） Wonderful stay at this amazing hotel! The service is top notch, the lobby is spacious and light filled and has the most comfortable chairs and sofas. The room was spotlessly clean, quiet, and roomy. Most incredibly comfortable bed. Gym is massive and has everything you could possibly want. The price was very reasonable for the considerable value we received. Location is excellent too!

（由 Google 翻译）我们在这里度过了一段难忘的时光！酒吧工作人员非常乐于助人，而且非常友好。九楼似乎是“俱乐部楼层”，那里的客房更加舒适，设计也更加贴心，而且设施齐全。我们非常欣赏快捷的夜床服务，以及配备电热水壶和Nespresso咖啡机（含胶囊）的小厨房——这在美国旅行中实属难得的享受。这种贴心的服务让我们的住宿体验更加愉快。 我们也非常喜欢这里便利的地理位置——步行两次到乔治城都非常方便，而且很方便。以后我们一定会再来这里住的！ （原文） We had an incredible stay at this location! The bar staff were extremely helpful and friendly. The 9th floor seems to be the “Club Level,” and the rooms there are more comfortable, thoughtfully designed, and updated. We appreciated the prompt turn-down service, as well as the kitchenette stocked with an electric tea kettle and Nespresso machine with pods—a rare treat when traveling in the U.S. This thoughtful touch made our stay even more enjoyable. We also loved the convenient location—walking to Georgetown twice was a very pleasant and easy straight shot. We will definitely stay here again in the future!

（由 Google 翻译）哮喘/MCS 患者和过敏症患者 - 注意！大堂里弥漫着一股刺鼻的强烈气味，从我们到达的那一刻起就让我感到恶心。我丈夫问能不能把气味淡一点，但他没有回答。经过研究，我发现这是费尔蒙的标志性香味，是与另一家公司合作生产的。并非所有美国费尔蒙酒店都使用这种香味，这是他们自己的选择。我几乎对里面的所有成分都过敏。在当今时代，我无法理解他们为什么要选择这么浓烈的气味，而不是非常淡的气味。这种气味令人作呕，当你坐在他们的餐厅 Juniper 外面，门打开，离你超过 6 英尺时，就能闻到。在九月的几天里，天气炎热潮湿，我没能坐在大堂里，花了这么多钱在这里度假，这种气味对我们很不利。 一刀切的做法并不适合所有人。费尔蒙在关心人们的健康问题时应该明白这一点。其他豪华酒店使用的香味要淡得多，甚至难以察觉。这是我们第一次入住费尔蒙酒店，享受如此奢华的体验。可惜的是，由于他们不负责任的选择，这将是我们最后一次入住了。我希望这篇评论能帮助其他有类似健康问题的人避免同样的遭遇。真是浪费钱——实际上是在度假时花钱受罪。 补充： 好的方面是，我们每天的早餐都和两位非常棒的服务员Oscar和“Poo”一起享用。他们举止优雅——谦逊、不打扰客人，却总是乐于助人，而且非常友善。与我们在日常旅行中遇到的许多人截然不同。早餐服务员也非常友善。请珍惜他们并奖励他们。 几乎每天晚上，大堂都会播放嘈杂的音乐，我们从五楼的房间就能从外面的庭院听到。此外，还有会议或其他场合的喧闹谈话/笑声。我们反复打电话反映此事，但这种情况一直持续到晚上11点多。 至少可以说，我们一直认为费尔蒙是一家高档优雅的酒店。但这家位于我们国家首都的酒店却没有体现出这种气质。如果您追求的是这种气质，就不要住在这里。 附录#2：我们今天去了金牌休息室。由于我不能待在大堂，他们最终给我们升级了休息室，允许我们使用。同一休息室里还有几位非洲政要，他们应该有自己的专属区域，以保护自己。就像前一天晚上那场吵得令人难以置信的婚礼一样，应该在宴会厅举行，这样宾客们就听不到噪音和音乐了。这家酒店根本不知道他们在做什么，而且处处都与优雅格格不入。我们迫不及待地想离开。 （原文） Asthmatics/MCS and allergy sufferers - BEWARE! Overpowering strong scent in lobby that has made me sick from the moment we arrived. My husband asked if it could be toned down but that was a negative reply. On researching I found that it’s Fairmont’s signature scent, manufactured for them in conjunction with another company Not all the USA Fairmont locations use it, it’s by choice. I’m allergic to just about every ingredient in it. In today’s age, it’s beyond my understanding why they’d pick such a strong scent, rather than something very subtle. It is nauseating and can actually be smelled when sitting outside in Juniper, their restaurant, when the door is opened and you’re well over 6 feet away. I have not been able to sit in the lobby and during a hot and humid few September days, spending so much to stay here for a vacation, this is not hitting us well. One size does not fit all. Fairmont should know this when it comes to people’s health concerns. Other luxury hotels use much subtler scents that aren’t even noticeable. It’s our first time treating ourselves to such a luxury as staying in a Fairmont hotel. Unfortunately it will be our last because of their insensitive choices. I hope this review helps others who suffer with these health issues to avoid going through this. A waste of money - actually paying to suffer on vacation. Addendum: On a positive note, we enjoyed our daily breakfast with 2 WONDERFUL servers, Oscar and “Poo.” Such pleasant demeanors - humble, non-intrusive yet willing to always help, and just so kind. In contrast to so many we meet in our daily travels. The breakfast host is also very kind. Please value them and reward them. There was also loud music playing just about every night coming from the lobby that we could hear from our fifth floor room from the outside courtyard. This was in addition to loud talking/laughing from conventions/other. We repeatedly called about this but it continued until way past 11pm To say the least, we always thought of Fairmont as a high class, elegant hotel. This particular hotel in our Nation’s Capitol did not reflect that affect. Don’t stay here if that’s what you seek Addendum #2: We went to the Gold lounge today. They finally upgraded us to allow us to use this since I can’t be in the lobby. There were African dignitaries in the same lounge who should’ve had their own area to be protected. Just like the unbelievably loud wedding the night before should’ve been in a ballroom where guests cannot hear the noise and music. This hotel has no idea what they are doing and is the opposite of classy in every way. We cannot wait to leave.

（由 Google 翻译）在华盛顿特区费尔蒙酒店度过了一个真正难忘的夜晚！ 以Uncle Nearest威士忌为主题的晚宴堪称待客之道和味蕾盛宴的典范。Peter和Mark的热情款待令人赞叹——从始至终，每个细节都完美无瑕。晚宴以一场优雅的招待会拉开帷幕，随后由行政总厨Jaime Montes De Oca精心烹制的四道菜式完美呈现，每一道菜都与Uncle Nearest威士忌的独特风味相得益彰。 最令人惊喜的是什么？是与Uncle Nearest的首席调酒师Victoria Eady Butler会面——这真是莫大的荣幸！在庭院酒吧举行的专属晚宴后派对，为这个精彩的夜晚画上了完美的句号。 当然，我们入住了这家酒店，不出所料，服务无可挑剔——热情周到，各个方面都堪称一流。我们度过了一段美好的时光，我一定会再次光临，参加未来的活动。🥃✨ （原文） A truly unforgettable evening at The Fairmont DC! The Whiskey Dinner featuring Uncle Nearest was a masterclass in hospitality and flavor. Kudos to Peter and Mark for their incredible hosting — every detail was flawless from start to finish. The evening began with a beautiful reception and flowed seamlessly into a four-course dinner crafted by Executive Chef Jaime Montes De Oca, each dish perfectly paired with a unique expression of Uncle Nearest whiskey. The highlight? Meeting Victoria Eady Butler, Uncle Nearest’s Master Blender — what a privilege! The exclusive after-dinner party in the Courtyard Bar was the perfect finale to an exceptional night. Naturally, we stayed at the hotel, and as expected, the service was impeccable — warm, attentive, and top-tier all around. A time was definitely had, and I’ll absolutely be back for future events. 🥃✨

（由 Google 翻译）地理位置优越，酒店大堂和设施齐全。房间宽敞干净。如果能升级一下浴室就更好了（我不喜欢带浴帘的浴缸），不过浴室也还行。工作人员很友好。 （原文） Location was great, and the hotel lobby and amenities are well appointed. The rooms were spacious and clean. It would have been nice to have upgraded bathrooms (I don't like tubs with curtains), but they were ok. Staff were friendly.

（由 Google 翻译）我们为家人预订了“巨额优惠套餐”，很高兴价格包含早餐和停车费。显然，每个人都受过良好的客户服务培训——前台、餐厅、客房服务和客房服务人员都非常友好热情，乐于助人。我们发现车道上总是挤满了熄火的车辆，要么在等待，要么干脆停在那里，交通不便。除此之外，我们非常喜欢——一流的住宿体验——还会再来的。 （原文） We booked the “monumental savings package” for our family and we were very pleased to have breakfast and parking included in our price . Everyone is obviously trained very well in customer service - everyone from front desk , restaurant , room service and housekeeping were very pleasant and helpful . We found the driveway when trying to circulate always crowded with cars turned off and either waiting or just parked not allowing easy circulation . Other than that we loved it - first class stay - will be back .

环境感觉不错，但网速不快

（由 Google 翻译）最近经过翻新，焕然一新，气势恢宏。大堂令人赞叹，有透明的壁炉，可以坐下来工作或参观。房间很棒。他们的餐厅/酒吧也值得一去，但需要单独评价。酒店靠近市中心的所有地方，包括棒球场和橄榄球场。我推荐住在这里。 （原文） Recently renovated and restored to a majestic look. The lobby is amazing, see through fireplace, places to sit and work or visit. The room was excellent. Their restaurant/bar is also worth a visit but reviewed separately. Close to everything downtown including baseball and football. I recommend staying here.

（由 Google 翻译）华盛顿特区摩纳哥金普顿酒店 (Kimpton Hotel Monaco DC) 的外观、大堂和走廊都美不胜收。公共区域温馨别致，布置精美，大堂的香气也格外宜人。每晚5点至6点的欢乐时光提供免费葡萄酒，这点非常贴心。行李团队也值得称赞，他们总是热情友好，在我晚上回来时总是用“欢迎回来”来迎接我。 可惜的是，房间设施有很多不足之处——尤其是考虑到它的价格。我每晚花了近600美元住的房间，看起来像是由宴会厅旁边的储藏室（422房间）改造而成。宴会厅的门离房间只有几英尺远，深夜（大约12:30到凌晨1:00）我经常被像是工作人员（可能是保安）进出宴会厅的声音吵醒。这种情况发生了好几个晚上，即使我已经向前台反映过这个问题。 我还经历过早上6点房间里的闹钟响了（我没有设置），走廊地毯下的地板松了，健身房里的Peloton健身器也坏了。当我尝试通过洲际酒店集团的App跟进时，我发现信息不会直接发送到酒店，而是发送到呼叫中心。尽管我多次跟进，却从未收到任何有意义的回复，最终收到的信息也让我感觉像是在敷衍。对于这种级别的酒店，我期望他们的响应速度和周到服务能更高一些。 房间本身感觉有些陈旧（除了浴室的墙纸），冰箱和健身房都需要维修。我房间里的“冷藏柜”坏了，换下来的冰箱把我的食物都冻住了。健身房又小又闷，设备脏兮兮的，有些还坏了。 总的来说，虽然地理位置、行李团队和大堂空间都很棒，但客房和服务质量远低于每晚价格所体现的水平。我真的很想享受这次住宿，但根本就不值得。 （原文） The Kimpton Hotel Monaco DC has a beautiful exterior, lobby, and hallways. The public spaces are cozy, chic, and nicely appointed, and the scent in the lobby is wonderful. The nightly happy hour with complimentary wine from 5–6 p.m. is a great touch, and the bell team deserves credit for always being friendly and greeting me with a “welcome back” when I return in the evenings. Unfortunately, the rooms leave a lot to be desired — especially for the price point. I paid nearly $600 per night for a room that appears to have been converted from a storage space next to the ballroom (Room 422). The ballroom doors are just a few feet from the room, and late at night (around 12:30–1:00 a.m.), I was repeatedly woken by what sounded like a staff member, possibly security, entering and exiting the ballroom. This happened on multiple nights, even after I had raised the issue with the front desk. I also experienced an alarm going off in my room at 6 a.m. (which I didn’t set), a loose floorboard under the carpet in the hallway, and a Peloton in the gym that didn’t function properly. When I tried to follow up through the IHG app, I learned that messages don’t go directly to the hotel but to a call center. Despite multiple follow-ups, I never received a meaningful response, and the message I eventually got felt dismissive. For a hotel at this level, I expected a higher standard of responsiveness and care. The rooms themselves feel dated (aside from the bathroom wallpaper), and both the refrigerator and gym need attention. My in-room “cooler” didn’t work, and the replacement fridge froze all my food solid. The gym was small, stuffy, and had dirty, partially broken equipment. Overall, while the location, bell team, and lobby spaces are wonderful, the guest rooms and service recovery fall far short of what the nightly rate would suggest. I really wanted to love this stay, but the value simply isn’t there.

（由 Google 翻译）我们在金普顿酒店度过了一段美好的时光。员工们都很棒，房间也很豪华。酒店的位置无与伦比——位于华盛顿特区中心地带，是一个令人兴奋的住宿地点。酒店意外提供的便利设施，包括免费自行车、雨伞以及每日的社交时光，都为入住体验带来了无限乐趣。金普顿酒店一如既往地秉承了酒店的一贯风格，入住后不久，我收到了一条短信。一位工作人员想确认我们对房间是否满意，并告知我们是否有任何帮助。令我惊喜的是，尽管我上次入住是在2017年，但酒店竟然还给我发了一条“欢迎回来”的短信。在如此漫长的时光之后，酒店依然热情地记住我们，这真是一次美好的体验。我本来想给这家酒店打满分，但酒店出了点小问题，我们意外地遗落了一件物品。我们打电话填写了“遗失物品”的在线表格，但酒店一直没有回复。遗憾的是，这件事稍微破坏了原本完美的体验。无论如何，我强烈推荐这家酒店，但我建议所有客人在退房前仔细检查您的物品。 （原文） Our time at the Kimpton Hotel was a wonderful treat. The staff were incredible and the room was luxurious. Its location cannot be beat- the middle of DC is an exciting place to stay. The unexpected amenities, including complimentary bicycles, umbrellas, and a daily Social Hour brought joy and delight. In true Kimpton fashion, I promptly received a text shortly after checking in. A staff member wanted to make sure we were pleased with our room and to let him know if we needed any assistance. To my surprise, I was greeted with a “welcome back” message- even though my previous stay was in 2017. To kindly remember us after that length of time was a wonderful experience. I’d give the hotel a perfect score, but there was a minor issue with an item we’ve accidentally left behind. We called and completed the ‘forgot my stuff’ online forms, but never received any follow-up from the hotel. Unfortunately, that lapse slightly mars an otherwise perfect experience. Regardless, I strongly and favorably recommend this hotel, but I advise all guest to triple-check your belongings before checking out.

（由 Google 翻译）我和丈夫上周末在这里住了三个晚上，感觉棒极了！房间很大（221），爪足浴缸/淋浴组合很漂亮。位置很棒。每天早上大堂都有咖啡和茶。我们很喜欢在这里度过的时光，没有任何抱怨！ （原文） My husband and I spend three nights here last weekend, and it was amazing! Room was large (221) and it was beautiful with the clawfoot tub/ shower combo. Location was great. Coffee & tea every morning in the lobby. We loved our time spent here, no complaints whatsoever!

（由 Google 翻译）住在这里真是太开心了！我们在这里住了四晚，住的是罗伯特·米尔斯套房，非常舒适。房间空间宽敞，位于拐角处，视野开阔。早餐非常美味，我们都是早起的人，所以周一到周五早上7点就开始供应早餐，感觉很棒。顺便说一下，周六和周日9点才开门。大多数史密森尼博物馆10点才开门，所以如果您计划去的话，不用担心。其中一家就在街对面，那就是美国艺术博物馆和肖像画廊。他们11:30才开门，但营业时间比大多数博物馆晚，到晚上7点。这本来不在我们的计划中，但既然就在那儿，我们就去了，很高兴我们去了。咖啡每天早上6:30就准备好了，这点很棒。工作人员非常友好，餐厅的服务员也很棒。 （原文） Could not have been happier to stay here. Were her for 4 nights, we had a very nice Robert Mills suite. Lots of space, corner room so lots of views. Breakfast was very tasty, we are early risers, so the 7 am start Monday through Friday was great. For your information, Saturday and Sunday they don’t open until 9 am. Most of the Smithsonian’s don’t open until 10, so if that is on your agenda, don’t worry. One is right across the street, the American Art Museum and Portrait Gallery. They don’t open until 11:30?, but stay open later than most, until 7 pm. That was not in our plans, but since it was right there, went over and we were glad we did. Coffee is out by 6:30 every morning, which is nice. Staff could not have been more pleasant, and waiters in the restaurant were great.

（由 Google 翻译）这家酒店位置很好，步行即可到达一些不错的餐厅（推荐Maman的早餐）。大堂很漂亮，但我绝不会再住这里。我以前住过几家金普顿酒店，所以知道房间会比较小，但我们的房间不仅小，而且很无聊，一点也不豪华。床很不舒服，床单和枕头都很廉价。客房服务点的餐食又贵又难吃。感​​觉更像是一家三星级酒店。 （原文） This hotel is in a very good, walkable location and easy to get to some decent restaurants. (Try Maman for breakfast). The lobby is quite pretty but I would never stay here again. I have stayed at several Kimptons in the past so I knew that the rooms would be small but our room was both tiny and boring. Nothing luxurious about it. The beds were uncomfortable with cheap linens and pillows. The food that we ordered from room service was expensive and disgusting. Really more like a 3 star hotel.

（由 Google 翻译）哇，酒店真漂亮，地理位置优越，更棒的是酒店出色的团队和服务。我们很荣幸Kenneth为我们办理了入住手续，虽然我们很早就到了，但他还是亲自检查了房间，帮我们提前入住。 酒店的服务和对细节的关注令人赞叹，能够在华盛顿特区的柏悦酒店体验到宾至如归的感觉，我始终感到很幸运。 （原文） Wow, a beautiful hotel and great location only surpassed by the awesome team and service. We were lucky enough to have Kenneth check us in after an early arrival and he personally check on the room to help us get in early even though we arrived in the morning. The service and attention to detail is incredible and I always feel fortunate to be able to have what feels like a home away from home at the Park Hyatt in DC.

（由 Google 翻译）这是我第一次入住柏悦酒店，我真的非常喜欢！从服务到酒店空间的整洁，甚至食物，一切都堪称完美，我感受到了宾至如归的热情，住在这里感觉很棒！ 酒店热情地送了我几瓶水，还有几位员工帮我把行李搬到楼上——他们甚至还好心地帮我拿了几瓶水上楼，真是太好了！ 总的来说，我非常喜欢住在这里，以后有机会去其他城市，我一定会选择入住柏悦酒店！我对这个酒店品牌的第一印象非常好，很高兴能在华盛顿特区率先体验！ 最重要的是，浴室里竟然使用了Le Labo的洗漱用品，这让我非常高兴！我很喜欢他们的产品，真心希望这家酒店也能有他们的产品，结果他们真的做到了！:) （原文） This was my first time staying at a Park Hyatt hotel and I really loved staying here! From the service to the cleanliness of the spaces offered at the hotel to even the food, everything was perfect and I really felt welcomed and felt good staying here! I was welcomed with a couple bottles of water and a couple employees helping me with my bags upstairs - they were even kind enough to bring several more bottles of water upstairs which was very nice of them! Overall, i loved staying here and i will definitely choose to stay at a Park Hyatt location whenevet i get to go to other cities as well! My first impression of this hotel brand was very very very good and im pleased i got to experience it in DC first! On top of everything, i was overjoyed with the fact that they use Le Labo's amenities in the bathroom! I love their products and i was really hoping this location would have their products and indeed they did! :)

（由 Google 翻译）我和家人在华盛顿特区柏悦酒店度过了美好的三天。我们通过美国运通FHR预订，并幸运地获得了套房升级。所有员工都非常友好，对我们蹒跚学步的女儿也照顾有加，让我们的入住体验更加完美。酒店地理位置优越，位于华盛顿特区一些最佳区域之间，而且酒店内的蓝鸭酒馆也棒极了。我们期待着下次再次入住华盛顿特区柏悦酒店！ （原文） My family and I had a great three day stay at the Park Hyatt Washington DC. We made our reservation through Amex FHR, and we were able to receive a generous upgrade to a suite room. All of the staff were friendly and accommodating towards our toddler daughter, making our experience that much better. The hotel is conveniently located between some of the best areas Washington DC has to offer, and having the Blue Duck Tavern in the hotel was fantastic. We look forward to our next stay at the Park Hyatt Washington DC!

（由 Google 翻译）房间感觉有点陈旧，但总的来说，这是一家非常漂亮干净的酒店。工作人员都很棒。每个人都非常友好，乐于助人。早餐很美味。晚餐还可以。我给这家酒店五星好评，因为住在这样一个温馨的地方感觉很棒。 （原文） The room felt a bit dated but overall a very nice and clean hotel. The people who work there are wonderful. Everyone was very nice and helpful. Breakfast was yummy. Dinner was ok. I'm giving this hotel 5 stars because it felt nice to stay in such a welcoming place.

（由 Google 翻译）Kenneth 把我们照顾得无微不至。我们入住这家酒店已经十多年了。最初入住的房间有一些小问题，但管理层的回复非常专业及时。我们只是要求换到同等级别的房间，但他们慷慨地升级了房间，没有询问、抱怨，甚至没有期待。服务很棒，处理问题的方式也很得当，这在任何酒店都难免会发生。 蓝鸭酒店 (Blue Duck) 的环球客早餐（我超爱他们的牛油果吐司）和大堂的早茶和咖啡服务都很棒（专业的 Nespresso 咖啡机和英式早餐茶）。小贴士：在大堂点咖啡或茶，可以省下早餐的消费额度，用来享用美味的早餐。环球客的两位客人的消费额度大概在 85-100 美元之间，但其中的 10 美元咖啡很快就喝完了。即使付现金，牛油果吐司也物有所值。他们煮荷包蛋的技术一流，鲜榨果汁也很棒。 走廊的地毯该换了，房间也该翻新一下了。不过总的来说，这里的硬件产品和服务都一如既往，值得我入住。地理位置优越，靠近乔治城和地铁，不算远，而且很安全。虽然会有一些城市噪音，但这种城市氛围在任何地方都能找到。 这里比丽兹酒店更物有所值（而且不会太浮夸）。环球客奖励住宿可享受免费代客泊车服务，酒店还提供大量套房。即使是小型套房，也配备了非常舒适的水疗式浴室，并配有宽敞的步入式淋浴间。 期待下次入住。 （原文） Kenneth took great care of us. We have been coming to this hotel for over ten years. We had a few issues with our initial room and the response by management was professional and prompt. We only asked to move to an equivalent room but were given a generous upgrade without asking, complaining, or expecting it. Great service and right approach to handling issues which will inevitably happen at any hotel. Delightful Globalist Breakfast at Blue Duck (love the avocado toast) and the morning tea and coffee service in the lobby are delightful. (Professional Nespresso plus English breakfast tea). Pro tip, get coffee or tea in the lobby to save your breakfast credit for the delicious food items at breakfast. I believe the credit is $85-100 for two guests as a globalist, but with $10 coffee that can be eaten up quickly. The avocado toast is worth it even if you’re paying cash. They know how to poach eggs, perfectly, and the fresh squeezed juice is wonderful. It is time to replace the carpet in the hallways and perhaps a room refresh, but overall both the hard product and service here are consistent and worth my business. This location is great, close to Georgetown, Metro, not far away, safe area. Some city noise but, it’s a city something you would have anywhere. You get much more value here than the Ritz (and avoid the pretentiousness). Globalists get free valet parking on reward stays and the hotel offers a large number of suites. Even the junior suite has a very nice spa like bathroom with large walk in shower room. Looking forward to our next stay.

（由 Google 翻译）这次入住体验真是令人失望。 我的男友从韩国来探望我，他为我准备了房间，但却出现了一系列莫名其妙的问题。 首先，我的房间信息被泄露给了第三方，而我对此毫不知情。 这完全不可接受，严重侵犯了我的安全和隐私。 其次，房间里的基本设施也极其糟糕。 电话坏了，体重秤也坏了，淋浴水温也无法调节。 这些问题原本可以通过基本的维护避免。 部分员工，包括客房服务员和代客泊车员，都非常友好且专业。 然而，经理布兰妮的反应却十分生硬。 她丝毫没有解决问题的意愿，对问题视而不见，还一副我不好意思提出问题的样子。 此外，在我退房后返回前台重新预订房间时，布兰妮突然走过来撒谎说没有空房了，尽管通常情况下是另一位工作人员负责处理此事。谈话间，他竟然对我说：“他们觉得你是个麻烦。” 另一方面，其他工作人员则很友善，他们说：“你很漂亮，所以才会遇到麻烦。这其实是一种幸运。” 多亏了这些工作人员，我感觉好了一些，但经理的行为在一家豪华酒店里是绝对无法容忍的。 我选择这家酒店是因为我相信它是一家豪华酒店，但这次的体验却令人失望。 我真诚地希望酒店今后能够改进安保系统和员工培训。 （原文） 이번 방문은 정말 아쉬움이 컸습니다. 남자친구가 한국에서 온 저를 위해 객실을 준비했지만, 이해할 수 없는 문제들이 연달아 발생했습니다. 첫째, 제 객실 정보가 전혀 모르는 제3자에게 제공되는 보안 사고가 있었습니다. 이는 어떤 이유로도 정당화될 수 없고, 제 안전과 사생활이 심각하게 침해된 상황이었습니다. 둘째, 객실 내 기본적인 상태마저 매우 불편했습니다. 전화기가 작동하지 않고, 체중계가 고장 나 있었으며, 샤워의 온도 조절이 불가능했습니다. 이런 문제는 기본적인 관리만 되어도 충분히 예방 가능한 부분입니다. 하우스키핑과 발렛 등 일부 직원들은 정말 친절하고 프로페셔널했습니다. 하지만 매니저 Britney의 대응은 최악이었습니다. 상황을 해결할 의지도, 문제를 인지하려는 태도도 없었고, 제가 문제를 제기하는 것 자체가 불편하다는 식의 반응만 보였습니다. 게다가 최종 체크아웃 이후 재예약을 위해 프런트에 다시 방문했을 때, 다른 직원이 정상적으로 응대 중이었음에도 Britney가 갑자기 다가와 이용 가능한 방이 없다고 거짓말을 했습니다. 대화를 이어가다 보니, 저에게 “문제가 있다고 판단한다”는 황당한 말을 하더군요. 반면 다른 직원들은 “당신이 아름답기 때문에 그런 문제가 생기는 거고, 그건 축복이다”라며 다정하게 응대해줬습니다. 그 직원들 덕분에 그나마 마음이 조금은 풀렸지만, 매니저의 행동은 고급 호텔에서 절대 있어서는 안 될 수준이었습니다. 고급 호텔이라 믿고 선택했지만 이번 경험은 실망스러웠습니다. 향후 보안 시스템과 직원 교육이 반드시 개선되길 바랍니다.

（由 Google 翻译）作为华盛顿特区本地人，我从未在柏悦酒店住过，但我和八岁的女儿曾去享用过他们每天下午两点到四点的下午茶。我们把车停在附近的街道上，走进去后被引导到蓝鸭酒馆 (Blue Duck Tavern)。在那里，一位女主人安排我们坐下。 下午茶每位35美元，附赠一壶茶，您可以从红茶到白茶的八种茶中选择一种。每人可享用两个山核桃榛子司康饼，配柠檬酱、覆盆子黑莓果酱和奶油。一切都非常美味，我女儿甚至很喜欢白茶！ （原文） As a D.C. local, I haven't stayed at the Park Hyatt, but my eight-year-old daughter and I visited for their daily afternoon tea from 2-4pm. Parking along the street nearby, we walked in and were directed to the Blue Duck Tavern space. There, a hostess sat us. The afternoon tea is $35 per person and comes with a pot of your choice of one of eight teas from black to white. Each person gets two pecan-hazelnut scones with lemon curd, raspberry-blackberry jam, and cream. Everything was very good and my daughter even enjoyed the white tea!

空调根本不工作， 房间逼仄的像个火柴盒。卫生间？别提了。活脱脱一个小时租赁小粉屋。

（由 Google 翻译）柔软的床和枕头。对于只需要睡觉的单身旅行者或情侣来说，这里都是完美的选择。iPad 灯光控制系统非常棒。遮光窗帘很棒，Chromecast 也很棒，可以连接你的 Spotify 或 YouTube 到电视上。淋浴间很不错，配有雨淋式花洒和手持式花洒。屋顶景观很棒。我会再次入住这家酒店，但他们即将被另一家公司收购，所以我不确定这会有什么变化，希望他们仍然允许 18 岁以上人士入住。 （原文） Soft beds and pillows. Perfect space for solo travelers that just need a place to sleep or couples. The ipad light control system was pretty cool. The blackout blinds were great and the chromecast was very nice to connect your spotify or youtube to the tv. The showers are nice with a rainfall shower head and a hand held one. The roof view was nice. I would stay in this chain again but they are getting bought by another company so I'm not sure how that will change things, I hope they still allow the 18+ check in.

（由 Google 翻译）这家酒店有一个很棒的屋顶寿司吧，可以欣赏到国会大厦和华盛顿纪念碑的景色。酒店还设有一个独特的大堂酒吧。房间和整个酒店都给人一种干净现代的感觉。然而，这里的工作人员不够热情友好。酒店没有行李车，所以最好轻装上阵，或者计划短期住宿！浴室淋浴间没有密封，水会漏到卧室地板上。房间里没有洗漱用品，浴室门关不上，也没有专门控制浴室灯的开关。要打开浴室灯，你必须打开所有灯。另外，我找不到打开浴室排风扇的开关。双喷头很不错，水压也不错。冰箱/冷气机不能冷却我们的水。这个房间可以通过平板电脑或应用程序进行管理/控制，我设置了室温并打开了排风扇，但没有任何变化。酒店有两个不错的停车场，一个就在酒店旁边，另一个就在街对面。 （原文） This hotel has an awesome roof top sushi bar with views of the Capital and the Washington Monument. There is a unique lobby bar, too. The room and the whole hotel felt clean and modern. However, the staff were not warm and welcoming at this location. There are no luggage carts here, so pack light or plan a short stay! The bathroom shower is not sealed and water leaked out onto the bedroom floor. There were no wash clothes in the room, the bathroom door would not stay closed and there was no light switch to manage just the bathroom light. In order to turn on the bathroom light you had to turn on all of the lights. Also, I could not find a switch to turn on the bathroom fan. The dual shower heads were very nice with good water pressure. The refrigerator/cooler did not chill our waters. This room is managed/controlled through a tablet or an app and I set the room temperature and turned the fan on, but it did not result in any changes. There are two nice parking garages with one being right next to the hotel and the other right across the street.

（由 Google 翻译）这是我们第二次入住CitizenM酒店（第一次是在德克萨斯州奥斯汀），也是最棒的一次体验。我喜欢通过CitizenM预订，因为我知道会享受到什么。员工非常友好热情；房间清洁也很棒（特别感谢他们把小房间的床铺好）；酒店的古朴雅致是我最喜欢的地方。我可以花几个小时欣赏这里的装饰。食物价格略高吗？确实如此，但它非常方便，而且几乎什么都有。知道楼下就有酒吧/餐厅真是太好了。小沙发和电视让人感觉像在家一样舒适。房间大小和设施都很独特，包括iPad、遮光窗帘、抽屉、冰箱和多种颜色的灯光。地理位置绝对是一大优势。我们步行就能到达所有想去的地方，而且离博物馆、码头和国家广场都非常近，简直完美！以后有机会我都会选择入住CitizenM，期待下次入住！ （原文） This is the second time we've stayed at a CitizenM (the first one was in Austin, TX), and it was the best experience. I love knowing what you're getting when you book with CitizenM. The staff is extremely friendly and nice; the room cleaning was great (props to them for making the bed in the small room), and the hotel's quaintness is my favorite aspect. I could spend hours looking at the decorations. Is the food a little pricey? Sure, but it's so convenient and they have whatever you may need. Knowing you have a full bar/restaurant downstairs is a huge relief. The little couches and TV make you feel like you're right at home. The rooms are unique in their size, features, including the iPad, blackout curtains, drawers, fridge, and color options for the lighting. The location was seriously a HUGE plus. We walked everywhere we went, and being super close to the museums, the Wharf, and the National Mall was perfect! I will be staying at every CitizenM I can, and look forward to the next stay!

（由 Google 翻译）非常喜欢这家酒店，价格绝对完美！离城里最大的地铁站超级近，步行即可到达很多博物馆。我们最终步行去了国会大厦等所有地方，即使在夏天（不过是清晨），步行也感觉很舒服。一切都看起来干净整洁，没有虫子，空调很凉，早餐很棒！唯一的缺点是房间太小了，但我只是在那里睡觉，所以并不介意。视野也很棒，您无需额外付费即可选择视野或楼层，您可以在入住时选择，我们入住的是顶楼一间可以看到购物中心景观的房间。 （原文） Loved this hotel, for the price it was absolutely perfect! Super close to the biggest subway station in town and walking distance to a bunch of museums as well. We ended up walking to the capital building and everything and the walk didn’t seem bad at all even in the summer (early morning though). Everything looked clean, no bugs, ac was cold, breakfast was great! The only con was how tiny the room was but I was only there to sleep so didn’t bother me. View was amazing too and you don’t have to pay extra to choose your view or what floor you’re on, you get to choose when you checkin and we got a room with the mall view on the top floor.

（由 Google 翻译）第一次入住 Citizen M 连锁酒店，我爱上了它的一切——从价格到风格再到功能齐全。它就像酒店界的 Trader Joe's。 我们找到了一个价格合理的最后时刻优惠，然后向友好的前台办理了入住手续。前台看到我们一家四口（还带着两个小孩），就帮我们“升级”到了一间空间更大的无障碍客房。而且房间大小对我们来说非常合适。 我们住在 11 楼，视野开阔，但如果我们想在完全黑暗的环境下睡觉，可以拉上两套窗帘就好了。遥控器也可以用来调节低保真音响或温度。房间内一切都是现代简约风格，点缀着红色。此外，酒店免费提供的洗漱用品也充满了可爱的氛围和积极向上的气息。 以后一定会再住 Citizen M 酒店。很高兴能体验到一家不乏味的连锁酒店。 （原文） As a first timer experiencing Citizen M chain, I LOVED everything about it - from the price to the style to the functionality. It's like the Trader Joe's of hotels. After we found a reasonable, last-minute deal, we checked in with the friendly front staff. He saw we were a family of 4 (traveling with 2 small kiddos) and "upgraded" us to an accessible room with more space. And it was the perfect size for us. Our 11th floor had an amazing view, but if we could close two sets of shades if we wanted complete darkness for sleeping. The remote was also good for putting on low-fi chill vibes or adjusting the temperature. Everything looked modern minimalistic with pops of red. Plus there was a cute stuffy and just positivity written all over the complimentary hotel toiletries. Would definitely stay at another Citizen M in the future. Glad to have experienced a non-boring hotel chain option.

（由 Google 翻译）房间干净，虽然床有点太软。房间安静，设施新。淋浴不错。酒店有一台小冰箱，挺实用的。酒店公共区域提供办公桌和电脑。食物价格偏高。工作人员乐于助人，尽力提供帮助。周边有几家餐厅、一个地铁站，以及许多自行车和摩托车出租。 2025年10月 （原文） Clean room, although the bed is a bit too soft. Quiet and new rooms. Good shower. There’s a small fridge, which is quite useful. The hotel’s common area offers work tables and computers. The food for sale is overpriced. The staff is helpful and tries to assist with everything they can. The surroundings offer several places to eat, a metro station, and plenty of bikes and scooters for rent. Octorber/2025

卫生间门都关不上，隔音也差

（由 Google 翻译）距离杜邦环岛仅几步之遥，而且非常靠近杜邦环岛地铁站，方便前往这座城市最具标志性的区域。 酒店干净现代，员工热情友好，笑容可掬。我很喜欢迎宾鸡尾酒、免费饮用水和24小时健身房。 唯一的缺点是停车费过高。此外，酒店还有几个停车库，可惜晚上关门很早。 （原文） A due passi da Dupont Circle, e vicinissimo alla omonima stazione della metropolitana che porta nella parte più iconica della città. Hotel pulito e moderno, personale gentilissimo e sempre con il sorriso. Ho gradito il cocktail di benvenuto, acqua sempre a disposizione e palestra aperta h24. Unica nota negativa il costo esagerato del parcheggio proposto da loro, in alternativa sono presenti vari garage che ahimè chiudono presto la sera.

（由 Google 翻译）我不喜欢隐藏费用。我希望在预订酒店时能够清楚地了解价格，精确到小数点后一位，而不是被银行收取的额外200美元费用吓到。我在Booking.com上预订的，结账时显示的价格是一回事，但到了酒店后却发现多了“设施费”和“网络费”，这些费用在网站上根本没提到。 我要求提供拖鞋——这是任何酒店的基本设施——他们竟然没有。他们也没有电源适配器。那我付的设施费到底是什么？ （原文） I don't like hidden fees. I want to make an informed decision when booking any hotel down to the decimal number, instead of be surprised when the bank charge is $200 more. I booked on booking.com and the price at check out was one thing, only to have 'amenity fees' and 'internet fees' tacked when I got to the hotel that were not mentioned anywhere obvious in the website. When I requested slippers which is a basic amenity at any hotel, they didnt have it. They also didny have power adaptors. So what did I pay an amenity fee for?

（由 Google 翻译）在这里住过很多次了。Reno 有所改进，但一些客房设施被取消了（冰箱里的存货、糖果等等）。入住体验令人失望；夜间审计员催促办理入住，没有提供饮用水等。房间里没有可拉出的床上用品，我问了两次，但还是没送来。客房服务很棒，但在我要求延迟一小时退房后，人们争先恐后地涌入房间，工作人员一直等到退房（尴尬……前台应该提前通知客房服务人员退房时间）。她还拒绝提供行李车（经过接待处到电梯要走几步）。以前入住从未遇到过这些问题。在线价格低于预订价格；没有提供价格匹配。话虽如此，退房当天下午的前台和代客泊车人员表现得1000%专业。非常乐于助人，非常专业。非常感谢，也很高兴看到他们如此出色。所有员工都应该以同样的方式表现。 （原文） Have stayed multiple times here. Reno was an improvement but some in room amenities removed (stocked fridge, candy, etc). Check in was disappointing; night auditor rushed check in, did not offer water etc. No bedding in room for pull-out, had to ask twice and it still never arrived. Housekeeping was great, but after requesting one hour late checkout, there was a rush to get into room and the staff hovered until checkout (awkward... front desk should have notified housekeeping staff of departure time). She also refused to find a luggage cart (there are a few steps to get to elevator past reception). Never experienced these issues with prior visits. Online price was less than booking rate; no offer to price match. With that said, the afternoon front desk and valet staff were 1000% professional day of checkout. Very helpful and professional. Much appreciated and freshing to see. Entire staff should perform in the same manner.

（由 Google 翻译）你好，我叫丹妮拉，我和儿子一起住在这家酒店，从各个角度来看，它都很棒。房间很大，配有现代化的家具和带淋浴的大浴室。房间里的景色？美得令人窒息！看看视频和照片就知道了。酒店位置靠近地铁站（步行5分钟），距离白宫也只有25分钟的步行路程。酒店附近有很多餐厅，还有两家全食超市（步行15-20分钟）。酒店区域干净安全。我儿子很喜欢酒店的特大床和沙发。我们要求他们每天都打扫房间。我强烈建议预订这家酒店。我们还会再来的。 （原文） Hi my name is Daniela, I have been in this hotel with my son and it is amazing from all points of view. The room big with modern forniture and a big bathroom with raining shower. The view from the room? Breath taking! Look at the video and photo. Position close to metro (5min walking) and at acceptable walk distance from white house (25min). In the zone there are a lot of restaurants and also 2 Whole foods (15-20min walking). Zone is clean and safe. My son loved to King size bed and sofa. We asked and got the room cleaned each day. I warmly suggest to book here. We will come back.

（由 Google 翻译）窗帘完全遮不住光线，会把你吵醒。晚上甚至连建筑物上的灯光都遮不住。房间漂亮、干净、现代，但没有迷你冰箱可以放你吃剩的Astoria啤酒，也没有微波炉可以加热。地理位置很棒。楼下餐厅的服务很棒。有时下午5点会有不错的免费饮品。 （原文） The curtain does not block out any light and it wakes you up. It couldn’t even block out the lights on the buildings at night. The room is nice, clean and modern, but there’s no mini fridge for your leftover Astoria or microwave to heat it up. The location is great. The service at the restaurant downstairs is very good. Good free drinks at 5 pm sometimes.

（由 Google 翻译）马德拉酒店真是我们的救星！！在机场苦等了11个小时（我们的航班延误了好几次，最终在凌晨2点被取消了），马德拉酒店终于让我们一家五口在凌晨4点入住了！我们给好几家酒店打了电话，但都没有一家愿意提前入住。 前台工作人员非常友好热情。预订这家酒店的时候，我完全不知道酒店是什么样子，也不知道它位于市区的哪个区域。我们当时太累了，只想找个地方睡。 到达酒店后，我们非常高兴。酒店很棒，房间干净宽敞，而且酒店位于市区一个不错的地段。 感谢马德拉酒店，在漫长的一天结束后，它成为了我们的希望之光。 （原文） Hotel Madera was our saving grace!! After spending 11 hours in the airport to no end (our flight ended up being cancelled at 2 AM after several delays), Hotel Madera was able to accommodate our family of five with a check in at 4 AM!! We called several hotels and no one would take us early. The front desk staff was super friendly and accommodating. When I booked this hotel, I had no idea what the hotel would look like or what area of town the hotel was located. We were so tired, we just wanted a bed. We were so happy when we arrived at the hotel. The hotel was nice, the rooms were clean and big, and the hotel was located in a nice area of town. Thank you, Hotel Madera, for being our beacon of hope at the end of a long day.

（由 Google 翻译）房间漂亮、干净、古雅。酒吧和用餐区非常漂亮舒适——我很喜欢那里的灯光和有趣的家具。电梯很快，这点很棒！地理位置优越，步行即可到达购物中心、餐厅和地铁站。街对面就有一家便利店！我的建设性意见是，员工的友好程度参差不齐。在我们入住期间，我们多次经过前台，见到了不同的工作人员——只有两次前台接待了我们，所以我们感觉不太热情。考虑到这里的位置和整洁程度，我会考虑再次入住——我们拭目以待吧。 （原文） The room was nice, clean, and quaint. The bar and dining area were really pretty and comfortable - loved the lighting and fun furniture. The elevators were pretty fast, so that’s always nice! The location is walkable and close to shopping, restaurants, and the metro. There’s a convenient store right across the street! My constructive critique is that the staff’s friendliness was inconsistent. Throughout our stay, we passed the front desk many times, seeing many different team members - we were acknowledged only twice, so we didn’t feel welcomed. I’d consider staying here again because of the location and the cleanliness - we’ll see.

（由 Google 翻译）总的来说，我觉得这家酒店性价比很高，以后还会再来。酒店非常干净。员工服务态度参差不齐，有的敷衍了事，有的则非常热情友好，但大多数都属于后者。我入住的那晚，调酒师非常棒。食物虽然不算惊艳，但也相当不错。我往返酒店都用的是Lyft，所以省去了停车的麻烦。我已经把这家酒店推荐给朋友了。 （原文） Overall, I thought this was a great hotel for the price and will be back. Very clean. The staff ranged from perfunctory to really friendly, with most fitting into the latter category. The bartender was fantastic the night I went. The food was not extraordinary, but very good. I took Lyft to and from, so did not have to deal with parking. I have already recommended this hotel to a friend.

（由 Google 翻译）我们住得非常愉快！酒店非常漂亮、干净、舒适。特别要感谢前台的Ciara——她在我们入住期间非常友好，乐于助人。她总是确保我们所需的一切都齐全，甚至在退房时特意来和我们道别，这让我们的入住体验更加个性化。服务无微不至。我们绝对推荐再次入住这里！ （原文） We had a wonderful stay! The hotel was very nice, clean, and comfortable. A special shoutout to Ciara at the front desk—she was so friendly and helpful throughout our visit. She always made sure we had everything we needed and even went out of her way to say goodbye to us at checkout, which made our experience feel extra personal. Excellent service all around. We would definitely recommend staying here again!

（由 Google 翻译）房间干净，员工友善，地理位置优越。我对这家酒店非常满意。我是钛金会员，通常不会给满分。酒店对面就有自助停车场和新鲜的贝果店。没有让我失望。酒店只有6年历史，非常新，设施也很新。酒店本来可以给我升级到更好的房间，但即便如此，入住体验仍然很棒。 （原文） Clean rooms, nice staff, great location. Very impressed with the hotel. I am a titanium member and usually don’t give out perfect score. As well self parking right across the street and fresh bagel shop. Not disappointed. Only 6 years old very new and update to date. Good have gave me a better upgrade but still great stay.

（由 Google 翻译）我多次入住这家酒店，从未遇到任何问题！前台接待员路易斯每次都热情地为我们办理入住，总是充满活力地欢迎我们回来。他总是超级友好，乐于助人！希望以后每次入住都能由他接待 :) 房间总是整洁干净，酒店建筑本身也很现代化。我还很喜欢大堂和酒吧的欢乐时光。 （原文） I’ve stayed here multiple times, and I have never had any issues! The receptionist Luis has checked us in for a lot of our stays and always welcomes us back with great energy. He is always super friendly and helpful!! Hope to always have him assisting us for future stays :) Rooms are always tidy and clean and the building itself is very modern. I also love the lobby and the happy hour at the bar.

（由 Google 翻译）万圣节当晚我们入住AC酒店……那天晚上我们玩到很晚，第二天早上错过了早餐，早餐11点就结束了。我们告诉了酒店员工SICOY，他安排我们进入早餐区，享用自助餐台上还没收拾好的菜品。我还烤了我自带的无麸质松饼。Sicoy真是太棒了，他尽心尽力，确保我们得到很好的照顾，住得很开心。前台工作人员也都很专业、友善、乐于助人。入住这家酒店真是太愉快了！ （原文） We stayed at the AC hotel Halloween night… It was a late night for us and the next morning we missed breakfast which closed at 11 AM by just a few minutes. We told one of the staff members, SICOY, and he arranged for us to get into the breakfast area and have buffet items which had not yet been broken down from the buffet table. I was also able to toast my gluten-free muffin which I brought. Sicoy was just great, went above and beyond, made sure that we were well taken care of and happy. Front desk staff were professional, kind, and helpful as well. It was a pleasure staying at the hotel!

（由 Google 翻译）这家酒店很棒，房间好，位置也好，我尤其要提一下前台的Ciara Satberry，她简直太棒了！她总是尽心尽力地帮助客人，确保一切顺利进行。她的专业、友善和真诚的关怀真的让人印象深刻。我非常感谢她每次提供的帮助和卓越的服务。谢谢你，Ciara，你总是如此尽心尽力！ （原文） This hotel is great, rooms, location and I want to mention that Ciara Satberry at the front desk is absolutely amazing! She consistently goes above and beyond to assist guests and make sure everything runs smoothly. Her professionalism, kindness, and genuine care truly make a difference. I really appreciate all her help and the outstanding service she provides every time. Thank you, Ciara, for always going the extra mile!

（由 Google 翻译）我在华盛顿特区会议中心凯悦嘉寓酒店的住宿体验从始至终都非常棒。酒店地理位置优越，位于市中心，步行即可到达餐厅、娱乐场所和会议中心。工作人员热情友好、专业敬业，随时乐意为我提供任何帮助。 房间宽敞、干净、现代，配有舒适的床、小厨房，还能欣赏到绝佳的城市景观。与其说是酒店房间，不如说更像是一间小公寓，这让入住体验更加愉悦。早餐新鲜便捷，酒店整体氛围安静舒适。 我绝对会再次入住这里，并推荐给所有来华盛顿特区出差或休闲度假的客人。总体来说，这是一次非常棒的体验，满分！ （原文） My stay at the Hyatt House DC Convention Center was excellent from start to finish. The location is perfect, right in the heart of downtown and within walking distance to restaurants, entertainment, and the Convention Center. The staff was friendly, professional, and always willing to help with anything I needed. The room was spacious, clean, and modern with a comfortable bed, kitchenette, and great city views. It felt more like a small apartment than a hotel room, which made the stay even more enjoyable. Breakfast was fresh and convenient, and the overall atmosphere of the hotel was quiet and relaxing. I would absolutely stay here again and recommend it to anyone visiting Washington DC for business or leisure. A great experience all around, 10 out of 10!

（由 Google 翻译）我和姐姐来城里听音乐会，在凯悦嘉寓酒店度过了美好的一晚。工作人员（Oz 和 Roberto）热情周到，服务周到，氛围宁静祥和。我们免费升级了房间，房间宽敞漂亮，我们非常感谢工作人员的贴心服务，让我们感觉格外特别。离开时，我们感觉轻松惬意，神清气爽——我们一定会再次入住，并推荐给所有寻求舒适和优质服务的人！ （原文） My sister and I were in town for one night for a concert and we such a wonderful stay at Hyatt House. The staff (Oz & Roberto) were warm, welcoming, and attentive, and the atmosphere was so peaceful. We were able to get a free upgrade & the room was spacious and beautiful, and we really appreciated the small thoughtful touches from the staff that made us feel extra special. We left feeling relaxed and refreshed — We would absolutely stay here again and recommend it to anyone looking for comfort and great service!

（由 Google 翻译）我们在这里住了几天，非常享受。非常方便，尤其是带孩子旅行的时候——酒店有一张加床，与主床在视觉上是分开的。酒店干净、安静，位置优越，方便前往城里的任何地方。对我们来说最重要的是——一尘不染！房费包含的早餐也很美味。强烈推荐。 （原文） We stayed here for a few days and really enjoyed it. Very convenient, especially when traveling with a child – there was an extra bed visually separated from the main one. The hotel is clean, quiet, and well located, making it easy to get anywhere in the city. The most important thing for us – it was spotless! Breakfast, included in the room price, was also delicious. Highly recommend.

（由 Google 翻译）我认为这是我住过的最好的酒店之一。性价比很高，前台热情友好，乐于助人。客房清洁员Roberto友善、真诚、乐于助人，令人愉快。所有员工都干净、卫生、热情好客。我承认早餐质量略显平庸，但负责的女士非常热情友好。 （原文） I think it's one of the best hotels I've ever stayed at. Great value, brilliantly friendly and helpful at reception. Roberto, the housekeeper, was kind, sincere, and helpful; he was delightful. The entire staff was clean, hygienic, and welcoming. I admit the breakfast was somewhat average-to-low quality, but the friendliness of the lady in charge was spectacular.

（由 Google 翻译）这家酒店并不怎么样，性价比极低。前台在二楼，楼下没有标识。 首先，代客泊车每天收费62美元。我们问了前台两次，他们才告诉我们可以自己把车开进地下车库，每天收费30美元，只是车库在另一层。房间很大也很干净，但是客房服务要到下午5点才来。 自助早餐在酒店大堂。餐桌数量不够，我们只能在沙发上的小吧台吃早餐，连放两个盘子都费劲。自助餐台经常空着，我们问工作人员时，他们非常不耐烦，态度也很差。 （原文） Das Hotel war nicht wirklich gut, Preis-Leistung hat definitiv nicht gepasst. Die Rezeption ist im 2. Stockwerk und nicht angeschrieben unten. Erstmal gib es Valet Parking für 62 Dollar/Tag. Auf zweimalige Nachfrage an der Rezeption wurde dann doch mal verraten, dass man sein Auto auch selbst in die Tiefgarage fahren kann für 30 Dollar pro Tag, es ist lediglich ein anderes Stockwerk. Das Zimmer war groß und sauber, Housekeeping kam jedoch erst um 17 Uhr. Das Frühstücksbuffet ist in der Hotellobby. Es gibt nicht genügend richtige Tische für alle Gäste. Wir mussten an einem winzigen Bartischchen auf der Couch frühstücken. Es war nicht mal Platz, um 2 Teller abzustellen. Beim Buffet war öfter etwas leer, hat man die Angestellten darauf angesprochen, waren sie sehr genervt und unfreundlich.

（由 Google 翻译）地理位置优越，一切都近在咫尺，步行即可到达。客服一开始服务不太好，但很快就改善了，而且他们非常细心地满足了我们的一切需求。 一开始房间说有小厨房，但实际上没有，他们也尝试帮我修好了。但我还是住在了房间里。这是我唯一遇到的问题。除此之外，我们在那里度过了一段美好的时光。他们认真倾听我们的一切需求。 （原文） In a very good location. Everything was right there. Walking area. Customer service started out rough but it turned around very quickly and they was very attentive to everything we needed. First the room stated it had a kitchenette but it didn't and they did tried to fix it for me. But I stayed in the room anyway. That was the only real problem I had. Other than that, we had an amazing time there. They listen to everything we needed.

（由 Google 翻译）工作人员很友好，房间很干净，整体感觉非常好。我们很喜欢酒店的早餐和整体氛围。其中一部电梯正在维修，但他们保持运行以避免拥堵，这很方便。总的来说，我们住得很愉快。 （原文） The staff is friendly, the rooms are clean, and the overall feel is really nice. We enjoyed the breakfasts and the overall feel of the hotel. It was under some maintenance in one of the elevators, but they kept it running to avoid a backup, so that was convenient. Overall we really enjoyed our stay.

（由 Google 翻译）乔治城一家时尚的新酒店，靠近该地区的所有餐厅和商店！我的房间宽敞，有一个很大的户外露台。房间装饰精美，配有舒适的床上用品和毛巾。工作人员友好热情，非常乐于助人。我使用了两次健身房，对健身房的设备和整体清洁度印象深刻。一楼还有一个非常漂亮的户外区域，所有客人都可以在这里呼吸新鲜空气或用餐。对于一家位于城市中的酒店来说，这真是一个不错的选择。我一定会再来的。 （原文） A chic new property in Georgetown with close proximity to all of the restaurants and shops in the area! My room was spacious with a large outdoor terrace. It was decorated beautifully and had comfortable bedding and towels. Staff were friendly and very accommodating. I used the fitness room twice and was impressed with the equipment and overall cleanliness. There was also a very nice outdoor area on the ground floor for all guests to use for relaxing in the fresh air or dining. A nice touch to a hotel in a city setting. I will definitely be back.

（由 Google 翻译）酒店的绝妙秘密宝石！地理位置优越，靠近乔治敦精彩的商店和餐馆。房间的设计非常周到，空调非常好。我们在那里睡得很好！超级舒适的床和超级安静的房间（#501 房间在角落里，比其他房间更宽敞）。 室外庭院非常适合吃早餐、阅读、与朋友聚会。小大堂酒吧很令人愉快。 非常感谢晚上为我们办理入住的艾蒂安的热情欢迎、明亮的眼睛和乐于助人！早上的前台工作人员也非常出色！ 向万豪致敬！乔治城的 Canal House 就是这样的赢家！ （原文） Superb secret gem of a hotel! Fabulous location near the wonderful shops and restaurants of Georgetown. Room was very thoughtfully designed, with excellent air conditioning. We slept so well there! Super comfortable beds and super quiet room (Rm #501 was in the corner and more spacious than others). Outdoor courtyard was perfect for breakfast, reading, catching up with friends. Small Lobby bar was delightful. Very much appreciated the warm welcome, bright eyes and helpfulness of Étienne who checked us in at night! And the morning front desk staff was truly excellent as well! Bravo Marriott Tribute! Canal House in Georgetown is such a winner!

（由 Google 翻译）我和妻子在乔治城的运河屋酒店（Canal House of Georgetown）度假。这是万豪旗下的精品酒店，果然没有让我们失望。我们入住的是一间可欣赏庭院景致的特大床套房。房间布置精美，空间宽敞，配备了所有您喜欢的舒适设施，包括流媒体娱乐、微波炉、厨房水槽和充足的储物空间。真正让我印象深刻的是一些小细节，比如前门旁的无线手机充电座，以及前门附近用于挂衣服的额外衣钩等等。酒店员工非常友好热情，尤其是酒店大堂早餐咖啡厅的女服务员。我们每天早上都享用早餐，很幸运能遇到同一位女服务员。她非常热情友好。大堂酒吧温馨宜人。下次我们来乔治城，一定会再次入住运河屋酒店……强烈推荐！万豪酒店，太棒了！ （原文） My wife and I stayed at the Canal House of Georgetown for a staycation in Georgetown. It’s a boutique hotel in the Marriott collection and it did not disappoint. We stayed in a King Suite with a view of the courtyard. The room was well appointed and reasonably spacious. It had all of the great comforts you like to see, streaming entertainment, microwave, kitchen sink and plenty of storage space. What really stood out to me was some of the small details like the wireless phone charging stand by the front door, and the extra clothes hooks near the front door for hanging clothes etc. The staff were very friendly and welcoming, especially the waitress in the breakfast café in the hotel lobby. We had breakfast each morning and we were lucky enough to have the same waitress. She was very pleasant. The lobby bar is warm and welcoming. Our next time in Georgetown will include another stay at the Canal House for certain… highly recommended! And Great job Marriott!

（由 Google 翻译）作为一名酒店从业者，我喜欢探索一些有趣味主题的新酒店。和大多数致敬作品集一样，这家酒店绝对令人惊艳。庭院/大堂舒适宜人。房间略小，但没关系。 （原文） As a fellow hotel worker, I love exploring new hotels with fun themes. Like most tribute portfolios this was absolutely amazing. The courtyard/ lobby is comfortable and inviting. The room was a bit on the small side but not an issue.

（由 Google 翻译）这家酒店的员工非常特别。从代客泊车员到安保人员，从服务员到接待人员、维修人员到客房服务人员，每个人都非常友善、高效，并且总是主动打招呼。公共区域舒适宜人，设有独立的聚会、工作、用餐或阅读区域。大堂随时供应冷水和茶水。奢华的宝石色调贯穿电梯和走廊。电梯采用奢华的深紫色，饰以金色装饰，并饰有花卉图案的玻璃吊顶。 自助早餐种类丰富，包括各种蛋白质、开胃菜、面包和水果。每天都有煮鸡蛋、豆腐、酸奶、肉片和奶酪，此外还有烤面包机以及黄油、果酱和奶油奶酪等佐料。欧陆式早餐包含咖啡和果汁。 房间虽小，但布局实用——舒适的床、书桌区、多种照明设备、衣柜、抽屉、咖啡机、迷你冰箱和设施齐全的浴室。浴室配有推拉门、宽敞的洗手池（可放置洗漱用品）和双人淋浴间。浴室铺着沙奶油色瓷砖，配有现代黄铜五金配件。淋浴间配有顶喷和直杆式喷头，但一次只能使用其中一种。其他设施包括浴袍、浴室拖鞋、蒸汽挂烫机、吹风机、门边无线充电器、洗手液、小瓶润肤露、卸妆棉，以及淋浴内提供的洗发水、护发素和沐浴露。我房间唯一的缺点是淋浴间的玻璃门不太平，所以尽管我努力关着，淋浴时还是打开了四分之一。 房间晚上非常安静，早上通常会听到门锁咔哒咔哒的声音和行李被推走的声音。 酒店位置便利，附近有很多餐厅、咖啡馆、商店，甚至还有一家电影院。运河和波托马克河步道也在附近。 如果我再次来到乔治敦，我很乐意住在这里。 （原文） The staff make this hotel very special. From the valet to security to the servers to the reception workers to repair worker to the housekeeping staff— every person was kind, efficient, and always said hello. The common areas are comfortable, with distinct areas to gather, work, eat, or read. There was always cold water and tea available in the lobby. The decadent jewel tones carried through the elevator and hallways. The elevator is a lavish deep purple with gold trim and a floral glass suspended ceiling. The breakfast buffet had a good variety of proteins, antipasto, breads, and fruit. There were boiled eggs, tofu, yogurt, sliced meat, and cheeses each day plus a toaster and condiments like butter, jam, and cream cheese. Coffee and juice are included in the continental breakfast. The rooms were small with a functional layout— comfortable bed, desk area, multiple types of lighting, a closet, drawers, coffee setup, mini fridge, and a full bathroom. The bathroom featured a pocket door, large sink with plenty of space for toiletries, and a double shower. The bathroom was tiled in a sandy cream color with modern brass hardware. The shower had at overhead sprayer and wand sprayer, but you can only use one at a time. Extras included bathrobes, bath slippers, a clothes steamer, a hair dryer, wireless charger by the door, and bar hand soap, tiny lotion, a makeup wipe, and in-shower shampoo, conditioner, and body wash. The only downside to my room was the glass barn door to the shower wasn’t level, so it opened 1/4 of the way despite trying to keep it closed while showering. The rooms were very quiet at night and in the morning there were typical sounds of door locks clicking and rolling luggage being wheeled away. This location is just steps away from tons of restaurants, cafes, shops, and even a movie theater. The canal and Potomac River walk are also nearby. If I’m in Georgetown again, I’d love to stay here.

（由 Google 翻译）我六月去了华盛顿特区，在这家酒店住了四晚。住宿体验非常棒。酒店的位置无可挑剔。靠近许多景点和餐厅，步行即可到达海滨餐厅和商店。房间干净整洁，床铺舒适，服务一流，员工也很棒。强烈推荐您在华盛顿特区时入住这家酒店。感谢您让我拥有如此美好的住宿体验。我一定会再来的！ （原文） I visited Washington DC and stayed at the hotel for 4 nights in June. Great stay and experience. The hotel’s location is everything. Close to many attractions and restaurants. Walking distance to waterfront restaurants and stores. Clean rooms, comfortable beds, excellent service and great staff. I highly recommend this property when you’re in town. Thank you for my amazing stay. I’ll definitely be back!

（由 Google 翻译）几天前我们和家人一起去了华盛顿特区。我们住在乔治城的运河屋酒店，真是太棒了！一切都很棒，优质的客户服务、美味的早餐、舒适的床、细致入微的细节、干净的房间，以及最棒的体验！地理位置非常便利，靠近市中心的所有地方。我们很享受这次旅行，一定会再来的！感谢您让我们拥有如此美好的住宿体验！ （原文） We visited Washington DC with our family few dats ago. We stayed in Canal House of Georgetown, what a great hotel! Everything was excellent, great customer service, delicious breakfast, comfortable beds, attention to detail, clean room and the most wonderful experience! Location is so convenient and close to everything in downtown. We enjoyed our trip and will definitely come back! Thank you for our great stay!

位置真的好的没法说，但是却经历了史上最糟的入住体验！倒不是说房间设施有多差，而是一开始的入住手续就非常不顺利。前台说找不到我们从booking的预订，无法给我们Check in,就让我们干等着！中间交涉了2次终于在等了40分钟后给我们开了房间。 这还没有结束！一进房间就看到窗帘下面的角落里有双黑色的穿过的袜子，也不知道是哪个客人留下的，可以明确他们根本没有认真打扫客房！ 还没有完！第三天早上我在一条毛巾上发现了一根针！是的，你没有看错，是一根针，带着线的针！幸好我们没有人受伤。 咱们也没想趁机讹一把酒店，就是跟他们反映了一下情况。酒店说要给我们升级客房，就剩一晚了，懒得收拾行李就谢绝了。然后他们说把我们在餐厅的消费免了，也就100多刀。我们也没想怎么样，就这样接受了。不过其实Check in 的时候，因为让我们等了太久，酒店前台已经说给我们150免费消费。餐厅味道不咋地，所以我们也没想再去。 唉，总得来说很遗憾，希望他们能找到原因解决问题吧。毕竟再遇到我们这么好说话的客人的可能性不高啊！

服务差的没边儿

（由 Google 翻译）虽然房间条件对于一家五星级酒店来说略显逊色，但服务一流，所有员工都非常友好。前台工作人员尤其热情友好，让入住体验非常愉快。酒店地理位置优越，就在国会大厦正前方，安保和交通都非常便利。屋顶酒吧的景色优美，服务员也非常友好。总的来说，设施略显陈旧，但总体来说，这是一次令人满意的体验。 （原文） 5성급 호텔이라고 보기엔 약간 무리가 있는 룸 컨디션 이긴 했지만, 서비스가 매우 훌륭했고, 모든 스탭들이 굉장히 친절하였습니다. 특히 프론트 데스크 직원이 모두 친절하여서 기분이 좋은 숙박이었습니다. 위치는 국회의사당 바로 앞에 위치하고 있어 치안이나 교통은 매우 좋은 편이었으며 루프탑 바의 풍경이 매우 좋았고 서버또한 매우 친절하였습니다. 전반적으로는 다소 시설이 노후한 측면이 있습니다만 대체적으로는 만족한 경험이었습니다.

（由 Google 翻译）最近入住。绝对棒极了！前台工作人员总是乐于帮忙叫出租车。华盛顿特区最好的屋顶酒吧！地理位置优越，距离所有地方都只有几分钟路程。客房服务——完美。前台工作人员总是热情地迎接我们，询问我们是否需要任何帮助！我觉得在华盛顿特区，没有比华盛顿酒店更好的高端五星级酒店了。我几乎住过华盛顿特区和乔治城的每一家高端酒店……这家酒店是最棒的体验，员工也最真诚。 （原文） Recently stayed. Absolutely amazing! Front door staff always was ready to flag down a taxi. Best rooftoop bar in all of DC! The perfect location and just minutes away from everything. Housekeeping - perfect. Front desk staff always greeted us and asked if they could assist with anything! I do not think there is a better high end 5 star hotel in D C better than the Hotel Washington. I have stayed in almost every high end hotel in D C and Georgetown....this was the best experince and the best most genuine staff.

（由 Google 翻译）我们升级到了纪念碑景观套房。套房坐拥独一无二的纪念碑景观，地理位置优越，如果您不是本地人，这绝对是您的不二之选。酒店还为我们准备了精美的设施来庆祝我们的周年纪念日。服务和热情款待令人赞叹不已。我们遇到了一点噪音问题，酒店还赠送了屋顶早午餐的抵用金。我们绝对会再次入住，而且现在不是W酒店了，感觉好多了！ （原文） We were upgraded to a monument view suite. They offer a ONE OF A KIND monument view and phenomenal location, this is a must if you're not a local. We were also given beautiful amenities to celebrate our anniversary. Truly spectacular service and hospitality. We had a little problem with noise and were given a credit at the rooftop for brunch to accommodate. Would absolutely stay again and much better now it's not the W!

（由 Google 翻译）我们在这里度过了一段美好的时光！我们抵达时正逢我的生日，前台的玛丽竭尽全力，让这次入住体验变得特别。他们还送了我客房服务、一瓶香槟和一份精美的生日甜点，真是贴心周到，让我的生日大为开心。员工们的热情好客和友善让我们的入住体验难以忘怀。我强烈推荐这家酒店给所有寻求舒适和卓越服务的人。 （原文） We had such a wonderful stay here! We arrived on my birthday, and Mary at the front desk went above and beyond to make it special. They surprised me with room service, a bottle of champagne, and a beautiful birthday dessert—it was such a thoughtful gesture and truly made my day. The hospitality and kindness of the staff made our stay unforgettable. I would highly recommend this hotel to anyone looking for both comfort and outstanding service.

（由 Google 翻译）我们在华盛顿特区的华盛顿酒店住了7晚。我们的房间紧挨着一台制冰机，没有自然光，所以既吵闹又昏暗。当我们要求换房时，酒店工作人员说我们这种房型已经“订满了”，并没有尽力帮我们寻找解决方案。而且，侧门一天中还会随机锁上，这让人非常恼火。酒店位置很好，但是服务令人失望，而且缺乏灵活性。 （原文） We stayed at The Washington Hotel in D.C. for 7 nights. Our room was next to an ice machine and had no natural light, making it noisy and dark. When we asked to move, the staff said the hotel was “fully booked” for our room type and made no effort to find a solution. The side doors were also locked at random times throughout the day, which was frustrating. Great location, but disappointing service and a lack of flexibility.