新奥尔良中50个最佳儿童友好酒店

（由 Google 翻译）这绝对是我体验过的最棒的酒店！房间漂亮、干净、宽敞，维护得也很好。从阳台望出去的景色也非常漂亮。客房服务每天都会来，房间内处处都贴心地布置了各种小细节。客房服务也很棒。健身房干净整洁，维护得很好，有毛巾、发带、冰水瓶、新鲜水果和耳机。水疗中心看起来很漂亮，虽然我没有机会体验。服务简直太棒了——我遇到的每个人都非常出色。显然，他们真的非常关心客人的体验。 我唯一想改进的地方是屋顶的“加热”泳池太冷了——我们根本用不了，这真是太糟糕了。不过，池畔酒吧、毛巾/乳液/精油以及服务都很棒。 （原文） Truly the best hotel experience I’ve ever had! The room was beautiful, clean, spacious, and well-maintained. The view from our balcony was very pretty. Housekeeping came daily and put thoughtful little touches all throughout the room. The room service was wonderful. The gym is clean and well maintained with towels, hair ties, cold water bottles, fresh fruit, and headphones. The spa looks beautiful, although I did not get a chance to try it. The service has been INCREDIBLE - truly EVERY person I’ve encountered has been exceptional. It is evident they truly CARE about guest experience. The ONLY improvement I’d suggest is that the rooftop “heated” pool was very cold - too cold for us to utilize which was a bummer. However, the poolside bar, towels/lotion/oil, and service was great.

（由 Google 翻译）这是我在新奥尔良迄今为止最棒的酒店体验，或许也是我在其他任何城市都住过的最棒的酒店。每天早上，我的房间都得到了细致周到的清洁，我的物品也都妥善保管。食物美味极了，工作人员也非常专业友好。我参与组织了一场会议，宴会工作人员、厨师、客房协调员、视听经理——每个人都非常出色。我们的需求得到了及时满足，我们感到非常满意。地理位置绝佳。泳池虽小，但非常漂亮。装潢和家具都美轮美奂。我强烈推荐这家酒店。 （原文） This was by far the best hotel experience I've had in New Orleans and likely ever in any city. My room was serviced each morning so spectacularly with such care for my belongings. The food was absolutely incredible and staff were extremely professional and friendly. I helped organize a conference and the banquets staff, chef, rooms coordinator, a/v manager - everyone was truly amazing. Our needs were address immediately and we were blown away. The location is perfect. Pool is small but very nice. Decor and furnishings are gorgeous. I highly recommend this hotel.

（由 Google 翻译）员工和服务都棒极了！！从咖啡师到客房服务员，再到代客泊车员……每个人都热情友好，乐于助人。 水疗中心很棒，我们去了好几天。客房送餐服务美味可口，而且准时送达。他们的贝涅饼简直一流！！😋 餐厅的食物也很美味。Kenneth的服务周到又风趣。下次还会再来！！ （原文） Staff and service were EXCEPTIONAL!! From the coffee barista, to the room service staff, to the valets … everyone was kind and helpful. The spa was wonderful, we visited multiple days. Room service was delicious and perfectly on time. Their beignets were top notch!! 😋 The restaurant had great food. Kenneth provided excellent service and fun. Will visit again!!

（由 Google 翻译）我对温莎苑酒店 (The Windsor Court) 的优秀员工和管理充满信心，因此我将为我们下个月的入住留下评论。 我知道，抵达后，我们将会受到高效的行李员和周到细致、准备充分的接待团队的热情接待。 我知道我们的套房将会经过精心布置，为我们的入住做好充分的准备。我还知道，Polo Lounge 团队将为我们提供世界一流的鸡尾酒和精美的餐食。 最后，我相信，在我们三天的入住期间，每次离开和返回，我们都会受到工作人员的热情接待，并且我们的退房手续将会高效且准确无误。 温莎苑酒店已成为我们定期访问新奥尔良的首选，我们珍惜每一次的入住体验。 （原文） I’m so confident in the excellent staff and management of The Windsor Court, that I am leaving a review for our stay NEXT MONTH. I know that, upon arrival, that we are going to be greeted by an efficient Bell staff and a Reception team that is attentive and well prepared. I know that our suite is going to be exceptionally appointed and totally ready for our stay. I also know that The Polo Lounge team is going to serve us world-class cocktails and wonderful provisions. Finally, I know that every time we depart and return during our three-day stay that we will be warmly recognized by the staff and that our checkout will be efficient and entirely accurate. The Windsor Court has become the foundation of our regular visits to New Orleans and we savor every visit.

（由 Google 翻译）这家酒店真是太漂亮了！从庭院/车道到洗手间，每个细节都经过精心设计！我来这里和朋友家人在马球俱乐部聚餐喝酒。现场有乐队演奏，人们热情友好，食物也相当不错。服务员很周到，上菜速度也很快，我们点了5个汉堡、一个素食卷和6份薯条！我没有在这里过夜，但如果房间也像洗手间一样漂亮，我肯定会非常惊喜！ （原文） This hotel is absolutely beautiful! From the courtyard/drive up to the restroom, every detail was carefully thought through! I visited here to meet some friends and family to have a bite and drinks at the Polo Club. There was live band playing music, lively/friendly people, and the food was pretty good. The wait staff was attentive and service was pretty quick to say we ordered 5 burgers, a veggie wrap, and 6 orders of fries! I did not spend the night here, but if the rooms look as good as their general restroom, I know I would be floored!

（由 Google 翻译）我们在温莎苑酒店住得很愉快！套房非常适合我们一家四口。对于不想住在法国区，但又想步行可达的人来说，这里的位置非常理想。酒店员工热情友好，乐于助人。我们一定会再次入住这里！ （原文） We enjoyed our stay at the Windsor Court! The suite was perfect for our family of four. The location is perfect for those who don’t want to stay directly in the French Quarter but still want to be within walking distance. The hotel employees were friendly and accommodating. We will absolutely stay here again!

（由 Google 翻译）在温莎苑新奥尔良酒店（Windsor Court New Orleans）1507号房庆祝结婚纪念日后，我的体验真是令人震惊。 每晚650美元，我们期待的是五星级的房间，然而实际情况却远非如此。房间非常陈旧，地毯脏兮兮的，空调通风口里冒出污垢，踢脚线和装饰条也满是划痕，显然没有得到妥善维护。 我们觉得床单还不错。我接到客房服务的电话，向她解释说床单不是问题所在。她说她会将我的投诉转达给相关管理层。 截至11月9日25日，我仍未收到任何回复。 我强烈不推荐这家酒店，它根本不是五星级酒店。 （原文） It’s truly amazing after my stay at Windsor Court New Orleans for our anniversary room #1507. At $650 per night We expected a 5 star room, however, this is not what we experienced. The room is very out dated with dirty carpet, crud coming out of the AC vents, base boards and trim with scratches and not maintained properly. We felt that the linens were good. I received a call from housekeeping to which I explained to the lady the linen service is not the problem. She said she would pass my complaint to the proper management . As of 11/09 25 I have not heard from anyone . I DO NOT RECOMMEND THIS HOTEL, IT IS NOT A 5 STAR HOTEL

（由 Google 翻译）蒙特莱昂酒店 (Hotel Monteleone) 绝对是新奥尔良市中心的瑰宝！从我们抵达的那一刻起，酒店就弥漫着优雅、历史悠久且充满魅力的氛围。酒店地理位置绝佳，就在法国区，交通便利，却又不失宁静，令人放松身心。工作人员热情友好，服务周到，总是让我们感到宾至如归。客房装饰精美，干净舒适，将古典风格与现代舒适融为一体。著名的旋转木马酒吧 (Carousel Bar) 不容错过，这里提供美味饮品和现场音乐，是一次充满乐趣和独特体验。屋顶泳池和壮丽的城市景观更是锦上添花。我们入住期间的一切都令人愉快，迫不及待地想再次光临。强烈推荐这家标志性酒店给所有来新奥尔良旅游的人！ （原文） Hotel Monteleone is truly a gem in the heart of New Orleans! From the moment we arrived, the atmosphere felt elegant, historic, and full of charm. The location is perfect, right in the French Quarter, close to everything yet peaceful enough to relax. The staff were exceptionally friendly and attentive, always making us feel welcome and taken care of. The rooms are beautifully decorated, very clean, and comfortable, blending classic style with modern comfort. The famous Carousel Bar is a must-visit, such a fun and unique experience with great drinks and live music. The rooftop pool and stunning city views make it even better. Everything about our stay was delightful, and we can’t wait to come back. Highly recommend this iconic hotel to anyone visiting New Orleans!

（由 Google 翻译）我们非常庆幸选择了这家酒店。这是一家充满特色的古老酒店。Criollo 餐厅的早餐很棒。（如果你吃腻了油腻的食物，这里的燕麦粥绝对值得一试！）Carousel 酒吧趣味十足，别具一格，鸡尾酒也很棒。我们的房间在新建的塔楼区域。房间超级干净舒适，每天都有服务员打扫。虽然房间没有景观，但我们大部分时间都在外面。行李员 Michael 非常棒——热情友好。前台的 Juliajoy 也非常乐于助人，而且很亲切。对了，我还没提到地理位置呢！酒店位置绝佳，就在法国区——从这里步行即可到达任何地方。我肯定会再次入住这家酒店。 （原文） Very happy we chose this hotel. It’s a beautiful old hotel with tons of character. The Criollo restaurant is great for breakfast. (Great oatmeal when you’re tired of heavy eating!) The Carousel bar is really fun and unique, with great cocktails. Our room was in the new tower section. Super clean and comfortable and well-serviced daily. No view at all though, but we were out most of the time. Michael the bellman was great—so kind and friendly. Juliajoy at the front desk was also very helpful and sweet. Did I mention location? PERFECT location in the French Quarter—you can walk everywhere from here. I’d definitely stay here again.

（由 Google 翻译）我们入住了蒙特莱昂酒店 (Hotel Monteleone) 的特大床房，房间本身略小，但这确实是我们这次美妙体验中唯一的缺点。酒店员工非常乐于助人，礼宾部更是竭尽全力，让我们的入住体验难以忘怀。 旋转木马酒吧 (Carousel Bar) 非常漂亮，现场音乐更是锦上添花。唯一的缺点是它不仅对酒店客人开放，还对公众开放，所以从开门到关门都非常拥挤。找个座位甚至点杯饮料都很费劲，但这里的氛围仍然值得一去。 酒店的位置绝佳，就在法国区的中心地带，步行即可轻松前往任何想去的地方。 总的来说，尽管房间较小，酒吧人头攒动，但我们仍然非常享受这次住宿，绝对会再次入住。 （原文） We stayed in a king room at Hotel Monteleone, the room itself was a bit small, but that’s really the only negative from an otherwise fantastic experience. The hotel staff were incredibly helpful, and the concierge went above and beyond to make our stay memorable. The Carousel Bar is beautiful, and the live music adds a great touch. The only downside is that it’s open to the public, not just hotel guests, so it gets extremely crowded from open to close. Finding a seat or even ordering a drink can be tough, but it’s still worth visiting for the atmosphere. The hotel’s location couldn’t be better, right in the heart of the French Quarter, making it easy to walk anywhere you want to go. Overall, despite the smaller room and the busy bar, we loved our stay and would absolutely stay here again.

（由 Google 翻译）2025年10月入住了这家位于伊贝维尔塔楼的酒店，房间配有特大床。房间很不错，就是有点小。客房服务很棒。礼宾员Jeffrey推荐了很棒的餐厅。我们参观了旋转木马酒吧，感觉物超所值。我们还在酒店的Cirollo餐​​厅用餐，那里的美食和音乐都很棒。酒店距离Burbon只有一条街，靠近杰克逊广场。我们一定会再来这家酒店。 （原文） Stayed at this hotel October 2025 king size bed in Iberville tower. The room was really nice but a little small. The service was great when it came to house keeping. The concierge Jeffrey gave us amazing restaurant choices. We took a tour of the carousel bar was worth every penny. We also dined at the Cirollo restaurent in the hotel great food with music playing. Hotel is located 1 street away from burbon and close to Jackson Square. We will definitely be returning to this hotel

（由 Google 翻译）太喜欢这里了！感觉就像老好莱坞电影里的场景。门童随时待命，乐于帮忙搬运行李或叫出租车。泳池超赞，尤其是在酒吧营业的时候。千万别错过旋转木马酒吧，那里超级好玩！房间一尘不染，而且就在附近就能买到冰块。地理位置绝佳，离运河街只有两个街区，离波旁街也只有一个街区。 （原文） Love this place It feels like something out of an old Hollywood movie. Doorman are always available and ready to help with bags or to call a cab. Pool is amazing, especially when the bar is open. Don't miss a spin around the Carousel Bar. It is incredibly fun. Rooms are spotless and ice is right around the corner. Location is fantastic being two blocks from Canal and one block from Bourbon.

（由 Google 翻译）蒙特利昂酒店并非徒有虚名，他们的品质和档次都无可挑剔。我们预订了升级后的特大床房，房间非常漂亮。经过翻新，浴室外设有梳妆台，床单和枕头都是高品质的，还有遮光窗帘，而且非常安静。 酒店员工热情友好，乐于助人。旋转木马酒吧 (Carousel Bar) 是经典之选，不容错过。食物也十分美味。我们很喜欢酒店的地理位置，步行即可到达热门景点，但又闹中取静。酒店还提供夜床服务，送上水和巧克力！我们一定会再次入住！ （原文） Hotel Monteleone is not just living off their name - they are staying high quality and high end. We booked the upgraded king room and it was gorgeous. Refurbished with a makeup vanity outside the bathroom, high quality linens and pillows, blackout curtains, and no noise. The staff were so helpful and friendly. Carousel bar is a classic and can’t be skipped. Food is also excellent. We loved the location as well. Close enough to walk to the top spots but not noisy. They also do turn down service with water and chocolate! We would stay here again!

（由 Google 翻译）这家酒店地理位置优越，位于法国区，去哪儿都很方便，包括波旁街。餐厅服务周到，但建议提前预订（着装要求为休闲正装）。11 月份屋顶泳池还保持恒温，走了很多路之后泡在里面真是太舒服了。旋转木马酒吧也很有名。我还体验了酒店内的 Spa Aria 水疗中心（非常满意）。 （原文） This hotel is conveniently located in the French Quarter in reach of everything including Bourbon street. The restaurant is very accommodating however make a reservation (smart casual) . The rooftop pool was heated for November and such a nice reprieve from walking all day. The carousel bar is iconic. I also utilized the Spa Aria that is within the hotel (very pleased).

（由 Google 翻译）这是我住过的最好的华尔道夫酒店（也是希尔顿旗下酒店）之一。原本计划只去一次新奥尔良，但这家酒店让我改变了主意，想再来一次！酒店本身美得令人惊艳。真正让它脱颖而出的是酒店的服务和餐饮，真正达到了五星级酒店的水平。我们点的每一道菜都精致美味，品质上乘——分量十足，海鲜用料也十分足（比如螃蟹、三文鱼、鱼等等），这着实令人惊喜。由于我们是钻石会员，所以还免费升级了房间——他们的特大号床真是太舒服了！ 不过，我要因为他们的沟通问题扣掉一颗星。在前台，不同的工作人员会给出不同的答案。正是由于这种沟通不畅和误解，我误以为入住期间餐饮消费额度包含多种选择（即使我反复确认过），结果花费比预期多了很多。期间也遇到过其他一些情况，比如退房时间，得到的答复都不一样。不过现在我知道下次如果再来会注意些什么了。 总的来说，体验还是很棒的，强烈推荐！ （原文） One of the best Waldorf (and Hilton brand hotels) I've stayed at. New Orleans was meant to be a "one and done" trip, but this hotel may have changed my mind and want to come back! The hotel itself is absolutely stunning. What really elevated it was the hospitality service and food where it made the experience truly a 5-star hotel. Every food selection we've had was grand and high quality - they do not skimp out on the portion size and the seafood in the dish (ie - crab, salmon, fish, etc), which was pleasantly surprising. We received a free upgraded room due to being diamond members - their king sized bed is so comfortable! However, I am knocking off 1 star for their communication. You will get a different answer at the reception desk depending on who you talk to. Because of this miscommunication and misunderstanding, I spent quite a bit more than I would have due to believing I had a variety of offerings in F&B credit throughout my stay (even after I asked many times to triple confirm this). There were other moments of receiving different answers (ie check out time) as well. But now I know better for if/when I come back. Overall, still a great experience and highly recommend!

（由 Google 翻译）如果您想感受一下旧世界的魅力，那就来这里吧！ 我们于10月30日至11月2日入住。 员工热情友好，服务细致周到。门童热情地迎接了我们，我们很早就顺利办理了入住手续。 每个人都非常专业、友好且乐于助人。 房间确实不算大，但您来新奥尔良可不是为了待在房间里睡觉。床铺柔软舒适，枕头很多，浴室里的润肤露香味怡人。 萨泽雷克酒吧 (Sazarec bar) 堪称经典，我们品尝了两款招牌饮品（萨泽雷克鸡尾酒和拉莫斯鸡尾酒）。 您可以从酒店步行前往法国区（我们就是这么做的），而且至少可以乘坐一次有轨电车！电车就在酒店附近停靠，票价仅需1.25美元！ 我强烈推荐这家酒店，干净整洁，环境优美，服务无可挑剔，一切都非常棒！ （原文） If you’d to feel a sense of old world glamour, stay here! We were there from Oct 30-Nov 2nd. The staff was friendly and paid attention to detail. We were greeted warmly by the door staff and checked into our room nice and early without any issues. Everyone was super professional yet friendly and accommodating. Yes the rooms are not huge but you’re not in NOLA to camp out in your room. The beds are soft and super comfortable, loads of pillows and the lotion in the bathroom smells amazing. The Sazarec bar is iconic, we did the two staple drinks(the sazerec and the Ramos). You can literally walk to the French Quarter from the hotel(which we did), and take a street car at least once! They stop close by the hotel and they only cost 1.25!! I highly recommend this hotel, clean, gorgeous, impeccable service and just all around wonderful!!

（由 Google 翻译）我们在罗斯福酒店的住宿体验非常棒。酒店位置绝佳，步行即可轻松抵达所有主要景点。服务无可挑剔；从客房清洁团队到客房送餐服务，我们遇到的每一位员工都体贴周到、热情友好，并且真心实意地提供帮助。 虽然房间略显陈旧，但非常舒适，床铺也格外柔软。温馨提示使用英式插头的旅客：酒店的转换器不太好用，所以最好使用酒店提供的电器。 特别感谢两位门童兰迪和乔恩，他们在我们入住期间提供了极大的帮助。 （原文） Our stay at The Roosevelt was absolutely wonderful. The hotel’s location is perfect, just a short walk to all the main attractions. The service was impeccable; every staff member we encountered was thoughtful, kind, and genuinely helpful, from the housekeeping team to the room service. While the rooms are a bit dated, they’re very comfortable, and the beds are exceptionally cozy. A quick note for travelers using UK plugs: the converters don’t work very well, so it’s best to use the appliances provided by the hotel. A special thank-you to Randy and Jon, the two doormen, they were incredibly helpful throughout our stay.

（由 Google 翻译）我们在罗斯福酒店的住宿体验远超预期！从我们在喷泉酒廊的初次体验，到服务员Ari和Cassidy提供的顶级服务，再到精致的感恩节早午餐，这家酒店让我们倍感尊贵。当我们踏入酒店时，节日装饰令人眼前一亮，门童John也多次热情地迎接我们。前台的Bethany还贴心地为我们准备了我们最爱的零食，让我们倍感惊喜。就连逛逛礼品店都是一种享受，充满了节日气氛。入住期间，我们结识了许多酒店员工（Ronnie、KJ、Cam、主厨Lou、Carde、Satria），他们都热情友好。下次再来新奥尔良，这里就是我们的下榻之处。 （原文） Our stay at the Roosevelt exceeded our expectations! From our first experience at the Fountain Lounge, the service was top notch with servers Ari and Cassidy, to the exquisite Thanksgiving brunch, this hotel made us feel really special. The holiday decorations dazzled us as we entered and were greeted warmly multiple times by doorman John. Bethany at the front desk took time to surprise us with some of our favorite snacks for our room. We felt very welcomed. Even walking through the gift shop is an experience and is very festive. We met various staff members (Ronnie, KJ, Cam, Chef Lou, Carde, Satria) during our stay, and they were warm and welcoming. When we come back to visit New Orleans, this is our new home.

（由 Google 翻译）罗斯福酒店本身就是一种独特的体验，入住体验更是锦上添花。服务无可挑剔，房间也棒极了！如果酒店提供升级服务，千万别错过！特别感谢 Dillon 和 Imani 的热情周到！我们也十分赞赏宾客服务主管对提升客户体验的细致关注。 （原文） The Roosevelt has always been an experience to walk through. It is even better when you elect to stay there. The service was outstanding and our room was amazing! If they offer you an upgrade, treat yourself and take it! A huge shout out to Dillon and Imani for their personable customer service! We commend the head of guest services for her careful attention to the quality of the customer experience.

（由 Google 翻译）罗斯福酒店提供新奥尔良最棒的待客之道！从我们踏入酒店的那一刻起，热情周到的代客泊车团队——特别感谢克里斯和安东尼·罗德里格斯——就让我们倍感宾至如归。他们不仅时刻准备好我们的车，还总是面带微笑，热情拥抱，并为我们准备额外的饮用水。随后，魅力十足的行李员迪伦·鲁赞、约翰·福克斯、马克和兰迪也热情地帮我们搬运行李，他们都亲切地称呼我们的名字，欢迎我们再次光临这家我们最爱的酒店。无论您是像我们一家一样的常客（过去四年我们一直来这里支持杜兰大学橄榄球队和其他赛事），还是初次入住，从您踏入罗斯福酒店的那一刻起，您就能感受到其他酒店无法比拟的热情款待。 进入酒店，这份热情也延续到了酒店内部。我们非常感谢其他许多员工，他们亲切地称呼我们的名字，记住我们的喜好，让每一次入住都成为一次难忘的体验。他们每个人都展现出热情、专业和真诚的待客之道，完美诠释了新奥尔良的文化和华尔道夫酒店的品牌精髓。 非常感谢前台的Travis和Tyron，他们总是确保我们入住的房间舒适整洁；感谢Teddy’s咖啡厅的Ari、Jake和Harrell，他们总是面带微笑地为我们提供最美味的咖啡、糕点和便捷的餐点；感谢Fountain Lounge的Shalayia，她甚至能记住我们点的早餐；还要感谢水疗中心的Mary、Caroline、Jill和Katie，她们都非常热情周到。最后，还要感谢我们优秀的经理Marshall，每次我们回来他都热情地欢迎我们。 除了热情周到的员工，酒店的餐饮也堪称一流，完美地展现了新奥尔良丰富的饮食文化。我的妻子总是说：“罗斯福酒店的贝涅饼是全城最好吃的”，而且在我们入住期间，她每次都会点贝涅饼。 罗斯福酒店不仅仅是一家普通的酒店，更是一个美丽的地方，这里的员工让宾客的体验充满喜悦和奢华，让我们倍感亲切，并亲切地称之为“我们在新奥尔良的家”。 （原文） The Roosevelt Hotel provides the best Hospitality in New Orleans! From the moment we are greeted by the awesome Valet Team – shout out to Chris and Anthony Rodriquez – keeping our car ready and always providing us with smiles, hugs, and extra waters - and to luggage assistance from the charming Bellmen - Dylan Rouzan, John Fox, Mark, and Randy - they all welcome us back by name to our favorite hotel. Whether you are a frequent guest (like our family coming to support Tulane Football and events for the last 4 years) or a new guest, the hospitality from the minute you step foot on the Roosevelt is unmatched by other hotels. Inside the hotel, the hospitality continues. We are grateful to many other staff members who greet us by name, remember our preferences, and make every stay special. Each one of them brings warmth, professionalism, and genuine hospitality that reflects the culture of both New Orleans and the Waldorf Astoria brand. Big thanks to Travis and Tyron (Front Desk) always ensuring a great room is always ready for us; Ari, Jake, and Harrell (Teddy’s Coffee Shop) smiling to serve us the best coffee, pastries, and food on the run; Shalayia (Fountain Lounge) knowing our breakfast order by memory; and the wonderful ladies in the Spa - Mary, Caroline, Jill, and Katie. Lastly, a great manager – Marshall who welcomes us each time we return. Beyond the wonderful staff, the food and drink throughout the hotel are exceptional—fully aligned with New Orleans’ rich culinary culture. My wife always says, “the best beignets in the city are right here at The Roosevelt,” and she never misses an order during our stay. The Roosevelt is beyond just another hotel – it’s a beautiful place where the Staff make the guest’s experience full of joy, luxury, and a place that we fondly call “our New Orleans home.”

（由 Google 翻译）我非常喜欢在新奥尔良罗斯福酒店的住宿！从我抵达的那一刻起，每个人都非常热情友好。行李员弗雷德里克先生非常热情周到，给予了我莫大的支持——他让我感觉像在家一样自在。客房清洁员迪尤拉·托马斯女士也非常棒！她非常关注我的喜好，确保房间里的一切都符合我的喜好。 酒店本身非常华丽，历史悠久，充满奢华和魅力——完全符合我的风格。我再也找不到比这更好的体验了。强烈推荐所有来新奥尔良旅游的人来这个美丽的地方！💛 （原文） I absolutely loved my stay at The Roosevelt New Orleans! From the moment I arrived, everyone was so kind and welcoming. Mr. Fredrick from the bell team was incredibly warm and supportive — he truly made me feel at home. And Ms. Dieula Thomas - Housekeeper was amazing! She paid so much attention to my preferences and made sure everything in my room was just the way I liked it. The hotel itself is gorgeous, historic, and full of luxury and charm — exactly my style. I couldn’t have asked for a better experience. Highly recommend this beautiful place to anyone visiting New Orleans! 💛

（由 Google 翻译）因为在谷歌上看到酒店很漂亮，所以预订了一晚。我们到达后发现大堂、屋顶泳池/露台区域因施工而关闭。如果事先知道就好了。网站上说酒店客人可享受免费代客泊车服务，但打电话过去后发现，除非您购买了住宿和公园套餐，否则每晚的费用实际上是56美元。房间非常陈旧，甚至谈不上“历史悠久”。电视很容易让人联想到2005年的。薄纱窗帘被撕成了两半，入口处的地毯上还有一块2英尺厚的污渍。我们的双人床是那种从最便宜的商店买来的弹簧床垫。枕头也马马虎虎。浴室还可以，淋浴也没什么特别的。房间里的空调效果非常好，甚至需要调高几度。我真的很想爱上这家酒店。工作人员非常友好热情。酒店的位置也非常适合在法国区散步。我毫不怀疑，一旦他们完成装修并进行一些更新，这里一定会非常棒。在那之前，我可能会住在其他地方。 （原文） Booked a single night because it looked beautiful on Google. We arrived to find out the lobby, and roof top pool/terrace area are closed for construction. Would have been nice to know before hand. The website says valet is complimentary for hotel guests, however, after calling it's actually $56 a night unless you pay for the room and park package. The room was very dated. Not even in a "historic" way. The TV was easily from 2005. The sheer curtains were ripped in half, and there was also a 2' crusted stain on the carpet right in the entry way. Our double beds were basic bouncy coil springs from the cheapest outlet you could find. Pillows were so-so. The bathroom was okay, and the shower was nothing to be excited about. The AC did work incredibly well in the room to the point of having to turn it up a few degrees. I really truly wanted to love this hotel. The staff were incredibly friendly and welcoming. It's also in an absolute perfect location for walking the French Quarter. I have no doubt that once they finish renovations and make some updates it will be wonderful. Until then, I'll probably stay somewhere else.

（由 Google 翻译）我们来镇上参加婚礼，有人推荐我们住在Omni Royal酒店，因为它离婚礼场地很近。到达之前，我们被告知泳池和健身区因施工而关闭。到达后，我们发现大堂正在装修。电梯也开始施工，从早上8点开始。酒吧区很漂亮，工作人员也很友好。如果你想住在中心地带，这里是个好地方。如果你想好好睡一觉，这里不太好。晚上有醉汉的叫喊声、垃圾清运声，有些房间隔音效果不好，每个房间都能闻到香烟味。房间需要大量翻新。800美元一晚，有很多更好的选择，350美元更划算。等装修完工后，可能还会很漂亮，不过在那之前还是别住了。 （原文） We are in town for a wedding, the Omni Royal was recommended for our stay as it was close to the wedding venue. Prior to arrival we were told that the pool and fitness area was closed due construction. Upon arrival we noticed the lobby was under renovation. Then the elevators were being worked on with construction starting at 8am. The bar area is cute and the staff is friendly. If you want o be in the center of everything this is a great spot. If you want to be able to sleep this is not a great spot. Evening noise with drunk people shouting, trash pick ups, some rooms are not well insulated from sounds, and cigarette smoke seeps in from every room. The rooms need lots of updating. For $800 a night there are better places to stay, $350 would be a better price point. It might be cute when the renovations are done until then skip it.

（由 Google 翻译）我住在法国区的奥姆尼酒店，遭遇了极其严重的种族歧视。抵达酒店后，我等了半个多小时，一位白人女服务员才注意到我。她已经接待完前面一对白人夫妇，开始和他们开玩笑。那对夫妇中的一位女士甚至感到不自在，回头看了我一眼，而她却继续和他们聊天。她直视着我的脸，没有丝毫道歉。当一群白人男子走到我身后时，她依然无视我，反而大声向他们打招呼。我忍无可忍，问她到底是怎么回事，她这才叫来一位黑人女服务员来“招待”我。最终，我拿到房间时，发现那是一个偏僻的角落房间，既没有视野，还有一股难闻的气味。后来酒店给我换了一间六楼的房间，情况稍微好一些，但我仍然对酒店的破败程度感到震惊。我以前在新奥尔良住过其他酒店，那些酒店都比这里干净整洁得多。我要求见经理，她表现得好像会采取行动似的。她给了我一张屋顶新年聚会的入场券。我去了屋顶聚会，除了乐队之外，我好像是那里“唯一的”非裔美国人。白人女调酒师忙着招呼其他客人，我站在那里等着，她偶尔会瞥我一眼，但都视而不见。这时，一个白人男子走过来，正要点单，就指着我说我比他先到。她挥了挥手，没理会他，而是给他点了酒。我不想离开，她就给我倒了一瓶玛格丽特，还拿了一块放在吧台上的水果，我告诉她不要放进我的酒里。这可是新年啊！我等到倒计时结束才离开。我立刻给给我名片的经理打了电话，但她一直没有回我。 （原文） I stayed at the Omni Hotel in the in the French Quarter and faced extreme racism. Upon my arrival I waited for the white female attendant for over a half hour to acknowledge my presence. She had finished with the white couple ahead of me and started joking with them. Even one of the ladies in that party felt uncomfortable and looked back at me as she continued. She looked in my face and offered no apology. When a group of white men walked up behind me she still ignored me and started yelling a greeting to them. I had enough and asked her what was going on, she then called a Black female to " wait" on me. When I finally received my room it was a,tucked away corner room with no views and smelled. I was given a room on the 6th floor that was little better, but I was still struck by the shabbyness of the hotel. I had stayed at other hotels in New Orleans in the passed. They were cleaner and neat. I asked to speak to the manager and she acted as if there would be action taken. She then gave me a ticket for a New Year's gathering on the roof top. I attended the roof top gathering and it appeared as I was the " only" African American" person there besides the band. As the white female bartender waited on various people, I stood and waited, she would look over and ignore me. A White man walked up and was about to order and pointed out to her that I was there before him. She waived her hand and ignored him. She took his order. I would not leave, she then poured a Margarita a bottle and took a piece of fruit laying on the bar and I told her not to put that on my drink. This was in New year's. I waited for the count down and left. I Immediately called the manager who had given me her card. She never returned the call.

（由 Google 翻译）我该从哪里说起呢？酒店地理位置优越。前台为我们办理入住的工作人员非常棒。但从那以后，入住体验就急转直下。房间符合您对一家历史悠久的酒店的期望。非常古雅干净，可惜的是空调无法正常工作。即使把温度调到68度（我们能接受的最低温度），房间内的温度也从未低于72-73度。三部电梯中只有两部正常运转，而且我们入住期间，酒店内有大量施工。楼梯间没有任何标识，我们只能四处走动。 然后，还有婚礼派对被困在电梯里的问题，以及随之而来的糟糕的危机管理。得知我们一行人被困在电梯里后，我们被告知电梯里有摄像头，但为了确保每个人都安然无恙，我们无法进入。 当我询问是否有人实时监控摄像头时，他们告诉我我必须在场。我询问是否有人可以监控，却被告知没有。 显然，我们一行人对这种情况很不满意，而且遭到了工作人员的阻挠。我们得不到任何答复或帮助。一位维修人员（Brian）甚至在消防队赶到后，还开始咒骂和威胁我们一行人。 我们一行人中有几人因为被困在电梯里而脱水，中暑。工作人员只想尽力避免承担责任。我对这次住宿以及工作人员在危机期间的行为感到非常失望。 如果酒店的代表能联系我们，告知我们糟糕的服务，我将不胜感激。我们住在571房间。就我们支付的价格而言，这次住宿体验实在糟糕。 （原文） Where should I start? The hotel is in a great location. The front desk person that checked us in was amazing. The stay took a turn for the worst from there. The rooms are consistent with what you would expect for a historic hotel. Very quaint and clean, unfortunately the AC would not work correctly. Even when set at 68* (the lowest if would let us), the temperature never got below 72-73 in the room. Only two of the three elevators worked and there were tons of construction during our stay. There was no signage on the stairwells and we were popping out everywhere. Then there was the issue with the wedding party getting stuck in the elevator and the horrible crisis management that followed. After finding out our group was stuck in the elevator, we were told there were cameras but we weren't allowed to see them to make sure everyone was ok. When I asked if someone was monitoring the cameras in real time, I was told that I have to be right here. I asked if someone is available to monitor and was told no. Obviously, our group was less than happy about the situation and were being stonewalled by staff. We couldn't get any answers or any assistance. One staff maintenance member (Brian) began cursing and threatening members of our party, even after the fire department arrived. Several members of our party were dehydrated and suffering from heat exhaustion from being stuck in the elevator. The staff was only concerned about trying to protect against liability. I was extremely disappointed with this stay, and the behavior of the staff during this crisis. I would appreciate if a representative from the hotel would contact us about the horrible service we received. We were in room 571. For the money we payed this was a terrible stay.

（由 Google 翻译）我真为婚礼当天住在这里而感到羞耻。别被骗了，这家酒店简直糟糕透顶。 我们整整两天都没热水！好几天电梯都坏了，每次想回房间都得爬楼梯到7楼。暖气也不给力，房间又脏又破。想想这地方价格这么贵，简直就是个骗局。 他们为了让我们订最贵的套房，还明目张胆地撒谎。他们答应我们可以在酒店泳池区拍婚纱照，照片上看起来确实不错（就像酒店其他地方一样），但他们“忘记”告诉我们泳池区正在施工（这栋楼里其他地方也一样，简直摇摇欲坠），直到婚礼临近，我们根本没法取消预订。最后，我们只能在一个又脏又丑的室外走廊里拍婚纱照，我还得站在垃圾房里，看着工人们进进出出。房间本身状况很差，而且没有热水。 他们还强迫我们花几千美元参加酒店的强制性早午餐，价格高得离谱，就几份味道一般的三明治和汤。这家酒店只想着怎么宰客，千万别去，这明明就是个二星级酒店，却要价五星级。 说实话，我不相信这里所有非一星评价都是真的，因为我实在想不明白怎么会有人住在这里还觉得好。我取消了最后一晚的预订，去了另一家酒店。 （原文） I was embarrassed to have my entire wedding stay here. Don't be fooled, this hotel is absoutely disgusting. We had no hot water for 2 days !! there were multiple days where all the elevators were broken and we had to walk up the stairs to floor 7 whenever we wanted to go to our room, the heat didnt work and the rooms were dirty and worn down. When you think about how expensive this place is it seems like an utter scam. They also blatantly lied to us to get us to book the most expensive suite. We were promised we could take wedding pictures at the hotel pool area, which seemed nice in photos (just like the rest of the hotel did) but they "forgot" to mention it was under construction (along with everything else in this building that is litterally falling apart) until it was so close to the wedding that we could not cancel. We ended up doing first look in an ugly dingy outdoor hallway and I had to stand in the trash room while construction workers came in and out. Then the room itself was in bad shape and did not have hot water. They also forced us to spend thousands of dollars on a mandatory brunch at the hotel which was extremely over priced for a couple of not very good sandwiches and soup. This hotel only cares about ripping you off as much as they can, stay far away, this is a 2 star hotel with 5 star prices. I honestly don't believe any of non 1 star reviews on here can even be real bc I dont see how anyone can stay here and think it is good. I canceled my last night and went to another hotel.

（由 Google 翻译）地理位置绝佳，服务也不错。行李员非常友善、热情、乐于助人。话虽如此，我对这家酒店却非常失望。我们住了四晚，本来想换一家酒店，但因为周末酒店太忙，实在订不到其他酒店。我们下午四点半左右到达，直到五点半才入住。房间还没准备好。酒店补偿了我们100美元的账单，以弥补由此造成的不便。房间非常小，根本谈不上豪华。浴室更是糟糕透顶。考虑到我们支付的价格，我感到非常震惊，因为我们原本期待的是更好的体验。地毯又旧又脏，我都不敢光脚走。房间的法式门正对着角落里的另一面墙。感觉很奇怪，出门就看不到庭院，就像走进了一个狭小的壁橱。晚上，庭院里有很多老鼠在嬉戏，还有一只死老鼠，在我们入住期间一直待在那里。屋顶酒吧/泳池正在施工，所以没能体验到。电梯问题很大，一台坏了，另外两台人又多，坐电梯很麻烦，还得等很久。我们找不到通往大堂的楼梯。到了第三天，第二台电梯也坏了。不过第二天早上就修好了。我的房间就在冰窖旁边，整晚都能听到流水声。这是我住过的最吵的房间之一。只要有人在走廊或院子里，我都能听得一清二楚。我睡得非常差！床还算舒服，但是枕头太软了，必须揉成一团才能睡着。枕头扁得不行。总而言之，考虑到我们付的钱，我绝对不会再住这里了。 （原文） Location is perfect. Service is good. Bellman are very kind, welcoming, and helpful. With that said, I was not impressed with this hotel whatsoever. We stayed 4 nights and I would have moved hotels but it was a very busy weekend and I was unable to get in at another hotel. We arrived at 4:30 pm or so and wasn't able to get into our room until 5:30 pm. Our room was not ready. I did receive a 100$ comp on our bill for the inconvenience. The room is extremely small and not close to luxurious. Bathroom was ridiculous. I'm a little flabbergasted at paying what we did and expected much nicer. The carpet is old and disgusting that I did not dare to walk barefoot. The french doors to outside our room were facing another wall in a corner. It was weird to not walk out and be in the courtyard. It was like opening up into a little cubby hole. There were multiple rats frolicking in the courtyard at night and a dead one that was there our whole stay. The rooftop bar/pool was under construction so didn't get to experience that. The elevators were a major issue with 1 down, and the other two with very heavy traffic so it was a pain to take them and have to wait. Unable to locate stairs that took us down to the lobby. Then on our 3rd day there the 2nd elevator went down. It was repaired by the next morning. My room was next to the ice room and I could hear running water all night. It was one of THE LOUDEST rooms I have ever stayed in. I could hear every word in the hallway and outside the courtyard any time someone was out there. I slept horribly! The beds are fairly comfortable but the pillows are so soft, they had to be wadded up to even be able to sleep on. They were so flat. Overall, it was not somewhere I would ever stay again especially for what we paid.

（由 Google 翻译）作为一家四星级酒店，这家酒店简直糟糕透了。我们为了参加婚礼住了四晚。 1. 前两晚空调一直坏，早上醒来浑身是汗。打电话给前台，结果发现空调是远程控制的，他们故意关掉的。第三天，有人（没打电话）直接来到房间，显然很不耐烦地帮我们修空调。他看起来那么生气，我都有点害怕他了。 2. 我们房间（以及其他参加婚礼的客人的房间）一半的插座都不能用。 3. 所谓的代客泊车根本不是代客泊车。我们把车开到酒店门口，结果被告知要绕着街区（在法国区的人行道上）开进停车场。所以，你实际上花了56美元一晚，却要自己停车。 4. 所有电梯都坏了。一个都没有。 5. Rib Room 旁边的洗手间（我们之前在那里参加过鸡尾酒会，后来又在那里吃了早午餐）坏了，所以我们不得不穿过酒店，走到宴会厅区域才能上洗手间。 四晚的总账单（包括代客泊车）大约是 1700 美元。真是浪费钱。一想到这我就觉得恶心。这个地方简直是噩梦。强烈建议大家选择其他不那么破败不堪的地方。 （原文） For a 4 star hotel, this place is HORRIBLE. Stayed 4 nights for a wedding. 1. The A/C kept going out the first two nights. Woke up literally sweating. Called the front desk - turns out they control it remotely so they were intentionally shutting it off. Then someone came to the room the 3rd day (without calling) and was clearly really irritated that he had to help us. I was almost afraid of the guy because he looked so angry. 2. Half the outlets in our room (and rooms of other people at this wedding) did not work. 3. Valet is not valet. Pulled up to front of hotel only to be told to go around the block (in French quarter pedestrian traffic) and pull into the garage. So, you essentially pay $56 / night to valet your own car. 4. NO ELEVATORS WERE FUNCTIONING. ZERO. 5. Bathroom by the Rib Room (where we had a cocktail meet and greet and a brunch another day) was out of order so we had to walk to clear across to the other side of the hotel and into some ballroom area to use the bathroom. Total bill including valet for 4 nights was around $1,700. What a waste of money. It makes me feel sick to even think about it. This place was a nightmare. Highly recommend staying somewhere else that isn't a complete run down dump.

（由 Google 翻译）入住丽兹酒店总是令人愉悦，这家酒店的位置也同样令人满意。特别感谢前台/接待处的Jayla。得知我第一次来新奥尔良后，她热情地向我介绍了这座城市的必游景点，让我的体验更加完美，即使这次旅行是为了商务会议。她还提醒我，我以前经常用它来导航酒店（酒店的布局可能比较混乱）。酒店位置便利，但晚上却很安静，让我睡得很好。客房清洁人员每天都会一丝不苟地打扫我的房间，门卫也热情友好，就像这座城市一样。感谢您美好的住宿体验。 （原文） Staying at the Ritz is always a pleasure, and this location didn’t disappoint. Shoutout to Jayla from the front desk/reception. Upon hearing that it was my first time in New Orleans, she excitedly explained the city’s must-dos that made my experience better, even if the trip was for business meetings. She also made this note that I used to navigate the hotel (the layout can be quite confusing). The hotel is close to everywhere, yet quiet at night and I was able to sleep very well. Housekeepers cleaned my room meticulously everyday, and the doormen were fun and upbeat - much like the city itself. Thank you for a wonderful stay.

（由 Google 翻译）非常喜欢酒店的位置，而且我们去的时机也正好，酒店已经布置好了圣诞装饰！一进门就受到了热情的欢迎，服务员端来了热乎乎的贝涅饼和一杯鸡尾酒。我们的房间很大很舒适（空调有点儿不太稳定，要么太冷要么太热太潮湿——始终没找到合适的温度），不过总体来说还是很不错的！还有一点儿奇怪的是，我告诉他们我们在庆祝结婚纪念日，结果却给了我们两张小床，哈哈，不过没关系！我们依然很喜欢入住万豪酒店，尤其是丽思卡尔顿酒店！酒店的员工都很棒，他们都非常热情友好。 （原文） Loved the location and we came at the right time they were already decorated for Christmas! Came in and greeted with warm beignets and a cocktail. Our room was oversized and cozy (ac was a bit wonky either too cold or hot and humid- never found the sweet spot) but it was all good! Also kinda weird I told them we were celebrating our anniversary and we got two smaller beds lol but all good! We still love our visits to Marriott properties especially the Ritz! Loved the staff. They were all so happy

（由 Google 翻译）我们住得非常舒适，非常享受第一次新奥尔良之旅。我们离所有地方都很近，步行即可到达。然而，我们最喜欢的还是那位俄罗斯客房服务员。她非常细心、热情，而且非常注重细节。之前客房服务出了几次小问题，我们每天都订餐，对服务感到有点失望，但客房服务员竭尽全力弥补了这些不足，真正为我们带来了丽兹酒店应有的体验。特别感谢她！我没记住她的名字。 总而言之，这次住宿体验非常棒。5/5 （原文） We were really comfortable during our stay and enjoyed our first trip to NOLA. We were so close to everything, very walkable. However, the Russian housekeeper was our favorite part of our stay. She was so attentive, sweet and very detail oriented. After having a couple of hiccups with room service and feeling a little frustrated with the service (we ordered each day), the housekeeper made up for it by going above and beyond and really giving us the kind of experience you’d expect from the Ritz. So special thank you to her! I didn’t get her name. Overall, a really great stay. 5/5

（由 Google 翻译）这家酒店地理位置绝佳，就在运河街附近，靠近杂志街、波旁街和皇家街。周边商店和餐厅林立。酒店本身也符合丽思卡尔顿酒店的一贯水准：氛围极佳，维护得也非常好。尤其值得一提的是，Cory 和 Christhian 的服务非常周到，远超预期，让我的旅程格外难忘；热情好客，服务满分！强烈推荐！ （原文） This hotel couldn't be in a better location off Canal St. with close proximity to Magazine, Bourbon, and Royal. There are lots of shops and restaurants nearby. The property is as you would expect from any Ritz; great ambiance and incredibly well kept. Notably, both Cory and Christhian have made this trip extra special by going above and beyond to provide incredible customer service; 10 out of 10 hospitality! Would highly recommend!

（由 Google 翻译）新奥尔良丽思卡尔顿酒店是我迄今为止入住过的最棒的酒店。我真想走到酒店经理面前，亲自感谢他为我打造了人生中最美好的体验。房间令人惊艳，拥有无与伦比的城市景观，可以俯瞰熙熙攘攘的都市风光。然而，当拉上窗帘，喧嚣便消失无踪，取而代之的是一片宁静祥和。服务无可挑剔，客房服务人员频繁光顾，每次都将房间打扫得一尘不染，并留下几支钢笔和巧克力作为贴心小礼物。行李员和礼宾人员也热情周到，不仅帮我们安排交通，还推荐了当地最好的餐厅。酒店地理位置优越，坐落在运河街的中心地带，前往艺术博物馆或二战博物馆等各处都非常方便。走出酒店大门，新奥尔良市中心的气息和文化氛围扑面而来；而回到酒店，丽思卡尔顿酒店的优雅与高贵又令人心旷神怡。 （原文） The Ritz-Carlton in New Orleans was by far the best establishment I have ever set foot in. I would like to walk up to the manager of this location and personally thank him for the best experience of my life. The room was incredible, with an unbeatable view of the bustle of the city. Despite this, when the curtains are drawn closed, the noise disappears and the atmosphere becomes quiet and calm. The service was perfect, with the room service visiting often and leaving the room pristine and leaving several pens and chocolates with every visit. The bellhop and concierge were beyond helpful, helping us with our transportation and showing all of the best spots for food. As for the location, this establishment was perfectly placed in the middle of canal street, allowing a shorter trip to everywhere, such as the art or WWII museums. As soon as you step out of the front doors, you are greeted with the smells and culture of downtown New Orleans, and as soon as you walk back in, you are greeted with the class and elegance of the Ritz Carlton

（由 Google 翻译）我在新奥尔良参加会议期间，在这里度过了非常愉快的时光。大部分房间都订满了，所以我最后住进了总统套房，真是物超所值。一切都优雅而美丽，但当时这座城市还在从飓风和洪水的灾后重建中恢复，所以人手有些短缺，不过我仍然留下了美好的回忆，而且他们餐厅的贝涅饼是我吃过最好吃的。希望有机会再次造访新奥尔良，并再次入住这家酒店。 （原文） I had a wonderful stay here while I was in town for conference. Most rooms were sold out so I ended up with a Presidential suite which was so worth it. Everything was elegant and beautiful but at that time the city was still recovering from the aftermath of the hurricane and flooding so there was a bit of short staffing but I hold nice memories and they had the best beignets at their restaurant. Hope to visit New Orleans again and stay with them.

（由 Google 翻译）之前路过的时候就知道这家酒店位置不错，大堂设施也很好。但没想到服务和房间条件都这么好。我们一家八口人，酒店很贴心地安排我们住在同一楼层，彼此挨得很近。特别要表扬一下前台的Joseph，他帮我们办理入住，不仅记住了我们，还确保我们所有的问题都得到了解答，入住期间的各种安排也都安排妥当。我们迫不及待地想再次入住！ （原文） Knew the location and lobby amenities were nice from passing by before. What I didn’t expect is how great the service and conditions of the rooms were. We travelled with the whole family of 8 adults and they helped put us on the same floor close to each other. Particularly wanted to call out Joseph at the front desk. He helped check us in and remembered us, and made sure we had all our questions answered + logistics squared away for our stay. We can’t wait to be back!

（由 Google 翻译）我们在Loews酒店住得非常愉快！我们每年都会来新奥尔良，下次还想再住这里。地理位置优越，就在法国区外面，但紧邻Cesar's、购物中心和很棒的餐厅。 太多值得体验的地方了—— 酒店的整体设计美极了！ 自助早餐非常美味，物超所值。 酒店的浴袍是我穿过的最舒服的！我真应该买一套带回家。 如果你想吃点甜点，一定要叫客房服务给你点些贝涅饼！比我们在新奥尔良其他任何地方吃到的都要好吃。 最后，同样重要的是，工作人员非常热情周到，让我丈夫的生日感觉格外特别！ 我们通过Booking预订，价格非常划算！我们对这次住宿体验非常满意，强烈推荐所有想体验新奥尔良的人入住这里。 （原文） We thoroughly enjoyed our stay at Loews! We come to New Orleans every year, and would love to stay here again next time. It’s a great location being right outside the French quarter, but right next to Cesar’s, shopping & great restaurants. So many things to cover- The overall hotel aesthetic is so gorgeous! The breakfast buffet was delicious and so worth the price. The hotel robes were the most comfortable ones I’ve ever put on my body! I should have bought one to take home with me. Definitelyyyy order yourself some beignets for room service if you need a sweet treat! They were better than anywhere else we got them in all of New Orleans. Last but not least, the staff was so nsweet and accommodating & they made my husband’s birthday feel extra special! We booked through booking and got a great price! We were overall blown away with our stay and would highly recommend staying here for anyone looking to experience New Orleans.

（由 Google 翻译）以前一直很喜欢住在这里，但这次的体验不太好。保安在我房间里待了五分钟后就敲门说我太吵了——我当时正在和我妈妈打电话，告诉她我们安全回到酒店了！我得小声点说吗？还有，我丈夫把包落在房间里了。退房后我们回到酒店看看包有没有找到。我希望我记得她的名字，但是前台的那个女人一点也不友好！她没有和我们打招呼，说实话，跟我们说话好像我们打扰了她一样。我从来没有在任何地方受到过这样的对待！出于这些原因，我近期不会再来这里了。我每次去新奥尔良通常都住在这里。我会把钱花在其他地方。只是离开的时候，我对这里的感觉不太好。不过，前台的贝弗利在办理入住时总是很棒！代客泊车的服务员也很友好，非常乐于助人！ （原文） Always enjoyed staying here in the past, but the experience was not great this time around. Security knocked on my door after being in my room for 5 minutes stating I was too loud - I was on the phone with my mother letting her know we made it back safely to my hotel! Do I have to whisper? Also, my husband left his bag in the room . We returned to the hotel after checkout to see if it was found. I wish I remembered her name, but the woman at the front desk wasn’t not friendly at all! She didn’t greet us and honestly was talking to us as if we were bothering her. I’ve never been treated like that anywhere! For these reasons, I won’t be returning here anytime soon. I usually stay here every time I visit New Orleans. I’ll spend my money elsewhere. I just didn’t feel good about the place when I left. Beverly at the front desk is always amazing at check in though! And the valet attendants are friendly and extremely helpful!

（由 Google 翻译）服务一流，地理位置优越，价格实惠，堪称奢华。 酒店员工热情友好，无微不至。房间干净舒适。 在五天邮轮之旅开始前，我们入住了这家酒店，度过了一段美好的时光，迫不及待地想再次入住。他们待我和我妹妹非常好。谢谢Loews！ （原文） Great service and location for affordable luxury. They have the friendliest staff that goes above and beyond. The rooms are very clean and comfortable. We had a wonderful stay prior to our 5 day cruise and had the best time and can’t wait to visit this hotel again. They treated my sister and I so well. Thank you Loews!

（由 Google 翻译）酒店是您的理想下榻之所，舒适的客房位于高层，可欣赏壮丽的景色。此外，酒店员工热情友好，确保您和您的服务犬都能享受愉悦的入住体验。酒店内的餐厅提供价格合理的多样化菜单，为酒店的整体魅力锦上添花。酒店地理位置优越，步行即可到达法国市场和河滨步道等众多热门景点，是入住这家酒店的另一个优势。总而言之，这家酒店是您享受难忘便捷住宿的理想之选。 （原文） The hotel is a great place to stay, offering comfortable rooms with breathtaking views from the higher floors. What's more, the staff is warm and welcoming, ensuring both you and your service dog have a pleasant experience. The on-site restaurant provides a diverse menu at reasonable prices, adding to the hotel's overall appeal. Another perk of staying at this hotel is its prime location—many popular attractions, such as the French Market and Riverwalk, are within walking distance. Overall, this hotel is an ideal choice for a memorable and convenient stay.

（由 Google 翻译）我们在新奥尔良Loews酒店住得非常愉快！大堂很漂亮，一进门就弥漫着清新的香味。工作人员非常友好热情，办理入住非常便捷。我们的房间干净舒适，可以欣赏到美丽的城市景观。虽然房间略显陈旧，但一切都维护得很好。我们带着两个孩子一起旅行，觉得这里非常适合家庭入住，而且步行即可到达我们想去的几乎所有地方。我们一定会再次入住这里！ （原文） We really enjoyed our stay at the Loews in New Orleans! The lobby was beautiful and had such a refreshing scent the moment we walked in. The staff was super friendly and welcoming, which made check-in a breeze. Our room was clean and comfortable with a wonderful view of the city, though a little dated, everything was well kept. We traveled with our two kids and found it to be very family-friendly and within walking distance of pretty much everything we wanted to do. We’d definitely stay here again!

（由 Google 翻译）我本来要去新奥尔良过万圣节。其实我是在Expedia上订的。我妈妈现在休假了，我们基本没钱继续这次旅行。我联系了Lowe's，要求他们体面地取消我的预订，并给我退款，因为现在世界上发生了很多事，联邦政府也关门了。但他们拒绝退款。他们完全没有采取任何措施来帮助我，只是继续向前台人员声明不会退款。经理们甚至不愿意和我讨论任何事情，也不愿意给我任何宽限。所以我会联系我的银行，提出争议，试图拿回我的钱，因为由于政府关门，我再也负担不起这次旅行了。我现在对这家酒店确实有点儿感觉。即使我选择了不退款的选项。事情总会发生，情况总会发生，不可预见的情况也可能发生。而且他们没有试图就此事给我任何解决方案或宽恕，我以后再也不会住劳氏酒店了。要知道，芝加哥的体验很棒，我怀疑他们以后不会再这样对待顾客了。对于看到这条评论并想回复的劳氏员工，没必要。你们已经说得够多了，做的也够多了（而且做得还很少）。 （原文） So I’m supposed to be going to New Orleans for Halloween. I actually reserved my reservation through Expedia. My mom is currently furloughed and we don’t have the funds to continue to basically embark on this journey. I contacted Lowe’s and I asked them to gracefully cancel my reservation issue me my refund because of all that’s happening in the world right now and the federal government is closed. They are refusing to issue me my refund. They are doing absolutely nothing to help or assist me but continuing to state to their front desk representatives that they will not be issuing me a refund. The managers aren’t even really willing to discuss anything with me or provide any type of grace. So I will be contacting my bank and file a dispute to try to retrieve my funds back because I am not able to afford this trip any longer due to this government shut down. I definitely feel some type of way in regards to this property at this time. Even if I selected a nonrefundable option. Things happen, situations happen unforeseen circumstances can happen. And the fact that they did not try to offer me any type of resolution or grace through this matter I will never stay at another Lowe’s property again. Mind you Chicago was amazing And I doubt that they would ever treat their customer like this. To the Lowe’s staff who sees this review and is wanting to respond. There’s no need. You’ve already said and did enough(very little at that).

（由 Google 翻译）我们在Loews酒店住得很愉快。然而，离​​开时，我们忘了衣柜里三件相当贵重的物品。我们在退房当天（10月20日）打电话，被告知保安会在当天来找我们。但保安那天并没有来电。第二天（10月21日）我们又打电话，第一个打电话的人告诉我们没有人发现任何东西，但保安会在当天来找我们。那天晚上很晚才来找我们，告诉我们他们实际上直到我们退房后的第二天（10月21日）下午3:30才去我们房间检查物品。我们被告知，会先有一名管家进来整理床铺，然后会有一名客房清洁工（显然是一整天后）回来打扫房间。当保安主管联系我们时，他只提到要询问客房清洁工。我们被告知会收到一份事故报告的邮件，但我们没有收到。客房楼层的电梯等地方没有摄像头（不管豪华与否，这都很奇怪）。不过不用担心，因为客房服务员说他们没有，失物招领记录上也没有显示。所以我猜那些东西是自己走出来的。我们被告知出于安全/犯罪原因不要去新奥尔良。我们当时根本没想到会是酒店工作人员。我们不会再去Loews酒店了。 （原文） We enjoyed our stay at Loews. However, when we left, we forgot 3 items in the closet that were rather expensive items. We called the SAME day we checked out (10/20), and were told security would reach out to us that same day. Security never called that day. We called the next day, (10/21) and were told by the initial person that no one had found anything, but security would reach out that day. Security reached out much later that evening and informed us that they, in fact, did not go to our room to check until 3:30pm THE DAY AFTER WE CHECKED OUT (10/21) to check for the items. We were told that a houseman would be first to enter and strip beds, and then a house keeper would go back (apparently an entire day later) to clean the room. When head of security reached out, he only mentioned questioning the housekeeper. We were told we would be emailed an incident report, we didn’t get it. There are no cameras on guest floors at elevators, etc. (which is odd, luxury or not). But don’t worry, because the house keeper said they didn’t have it and the lost and found log doesn’t show it. So the items just walked out on their own I guess. We were told not to visit New Orleans for safety/crime reasons. Little did we know it would be the hotel staff. We will not visit another Loews property.

硬件致伤，水龙头出水口离水斗太远，每次洗手大部分水流向台面，太糟糕了，大部分我都要用毛巾铺在台面上。一共住8天，本着经济低碳的原则要求中途打扫一次就够了，但不等于房间的其他供给就没有，电话要求说马上送，至晚回酒店都没人送，再电话，时间麻烦。除了8block餐厅开放其他都不开放，也看不出什么服务，非常失望Hyatt这个品牌。可笑的大堂拐角放了个三角钢琴估计五音不全从来也看不到人演奏，开玩笑新奥尔良的爵士之乡不是钢琴多少，是演奏者。

（由 Google 翻译）酒店非常干净。所有餐厅都很棒。客户服务棒极了。酒店很大……有很多值得一看的地方。我很喜欢它就在体育场旁边。你可以去看圣徒队的比赛。对于我第一次来新奥尔良来说，这真是太棒了。酒店周围有很多餐厅，步行即可到达。早餐的安排简直太棒了😋😁 （原文） The hotel was very clean. All the restaurants they have were Amazing. The customer service was AH-mazing. The hotel is very big...a lot to see. I loved it right by the stadium. You can go to the Saints game. It was awesome for it being my first time in New Orleans. There were plenty of restaurants in walking distance around the entire hotel. The breakfast set-up was INSANE😋😁

（由 Google 翻译）这次入住体验非常棒！如果您不想住在人潮拥挤的波旁街附近，这里绝对是理想之选。如果您要去超级穹顶体育馆观看比赛，酒店也离得很近。酒店内的餐厅和酒吧都很棒。Vitascope 是一家运动主题餐厅，汉堡超级好吃！我们去了两次，真的太美味了。您可以乘坐 Uber 或出租车，大约 5 分钟即可到达波旁街；或者您也可以使用名为 Le Pass 的应用程序，支付 3 美元/天或 8 美元/3 天的费用乘坐电车、公交车和渡轮。绝对物超所值。 （原文） Had a very lovely stay! It’s great if you don’t want to be too close to all of the Bourbon St crowds. It’s very close to the Superdome if you are attending an event there. The restaurants and bar inside of the hotel of amazing. Vitascope is a sports restaurant in the hotel that has some amazing burgers! We ate there twice they were so good. You can catch an Uber or taxi and be to Bourbon St in about 5 min, or pay $3/day or $8/ 3 days for the trollies, buses, and ferries on an app called Le Pass. Totally worth it.

（由 Google 翻译）酒店环境优美，地理位置优越（步行即可到达热门景点，门口就有电车。（成人全天票价3美元，儿童/青少年1美元）。床和枕头都很舒适。入住和退房都很方便。距离机场25分钟车程。强烈推荐这家酒店。泳池区环境不错，还设有酒吧。餐饮选择丰富，包括一家星巴克。 （原文） Beautiful hotel, good location (walking distance to popular locations or trolly is right out front. ($3 for all day tx-adults, kids/teens $1). Beds/pillows were comfortable. Check in/out was easy. 25 mins from airport. Highly recommend this hotel. Nice pool area w/bar. Plenty of food including a Starbucks.

（由 Google 翻译）这家酒店太棒了，有1100间客房，服务价格也很实惠。我们很喜欢酒店的餐厅和顶楼的健身房。浴室虽然小，但是很干净，房间宽敞又现代。如果以后有机会再来新奥尔良，我们一定会再次入住。对了，这里的行李员和代客泊车员是我们见过最好的。日落景色美得令人窒息。 （原文） This is a fantastic hotel with 1100 rooms and very good prices for the services. We enjoyed the restaurants, and the workout facility on the top floor. The bathrooms are tiny but clean and the rooms are roomy and modern. If we need to come to New Orleans again, we will be back. By the way. Best car bellhops we've ever met and valets. If the views of the sunsets are unreal.

（由 Google 翻译）这家酒店真是漂亮，客房现代，价格实惠。房间比凯悦嘉寓酒店（Hyatt House Connected）好，而且提供免费早餐，而丽晶酒店（Regency）却没有，这倒是挺重要的。酒店餐饮选择丰富，而且非常方便，毕竟市中心停车很麻烦。我每年都会在这里出差几次，员工们都非常好。非常感谢维塔斯皮克酒店的Nguyen，在我旅行期间对我如此友好热情！ （原文） This is a really beautiful hotel with modern rooms for really solid prices. The rooms are nicer here than the Hyatt House connected but they have free breakfast and the Regency doesn't if that matters. They do have lots of food options and it's really convenient since downtown is a pain for parking. I stay here several times a year for work and the employees are so nice. Big thank you to Nguyen at Vitascope for being so friendly and lovely to me during my trip!

（由 Google 翻译）代客泊车和行李员的服务太棒了！那位先生友好、专业、彬彬有礼。进酒店时，看到几位前台工作人员，因为柜台空无一人，所以他们似乎随时待命，但没有人对我微笑，没有一个人热情地接待我，也没有人在与我眼神接触后主动提供帮助。房间陈旧，与酒店公共区域的外观格格不入：浴缸龙头周围锈迹斑斑，床头柜玻璃台面上有指纹痕迹，天花板上有水渍，浴室淋浴间上方的天花板修补得很差，而且还收取了目的地费用，我不知道这到底是怎么回事。大堂和其他空间的外观和氛围应该与整个酒店保持一致。 （原文） The valet and bell hop service were amazing! The gentleman were friendly, professional and courteous. Upon entering the hotel there were several front desk staff who appeared available because no one was at the counter but no one smiled, welcomed me or offered to help after clearly making eye contact with me. The room was dated, which did not match the appearance of the communal areas of the hotel, rust around the bathtub spigot, fingerprint smudges on the glass top nightstand, water stains on the celling and poor patch work done on the bathroom ceiling above the shower and charged a destination fee for what I don't know. The look amd feel of the lobby and other spaces should be mirrored throughout the hotel.

（由 Google 翻译）和朋友在这里度过了一个长周末，玩得很开心！地理位置绝佳——开车去所有想去的地方都只需10-15分钟！房间干净整洁，温馨舒适——浴室内外都安装了镜子，方便我们同时准备。前台工作人员友好热情，知识渊博，甚至在我们提出问题之前就解答了！酒店各处都有安保人员值班，让我们安心无虞。有一次，我们从餐厅区洗手间出来时，一名保安冲我们吼叫，问我们走到走廊里干什么……当着其他顾客的面被吼真是太尴尬了，即使我们意识到自己只是从女洗手间出来，他们也没有道歉。我不会因为一位员工而贬低整个酒店，但我觉得有必要提一下。除此之外，这次旅行还是很棒的。 （原文） Stayed here for an extended weekend with my friend and we had a great time! The location was perfect--just a 10-15 minute drive to everything we came to see! The room was clean and welcoming--loved having the mirrors both in and out of the bathroom so we could get ready at the same time. Front desk staff was friendly and informative, answering our questions before we could even ask! There was constantly security everywhere which brought us great peace of mind. We had one instance where a guard yelled at us in the restaurant area as we came out of the restroom to ask what we were doing coming down that hall...it was so embarrassing to be yelled at in front of the other patrons and we received no apology even after realizing we were just coming from the ladies room. I won't discredit the hotel as a whole over one staff member, but felt it needed to be mentioned. Otherwise, a great trip.

（由 Google 翻译）2025年10月23日至26日，我去新奥尔良庆祝生日。2025年10月25日凌晨12点左右，我醒来发现大腿内侧和臀部下方有被咬的痕迹。我以为是昨晚在波旁街走得太久被咬的，就用酒精擦拭了一下。2025年10月26日凌晨2点左右，我又痒得难受，不得不把头发包起来。站在镜子前，我发现肚子上出现了肿块。我打电话叫楼下的人来查看房间。据称是夜班审计员的维尔玛告诉我，维修人员已经下班了。我问是否有人可以帮忙，她回答说：“我会派我们的工程部人员上来。” 科里·科尔先生来到1532房间，不到5分钟就发现了臭虫。科尔先生向维尔玛太太确认房间里有臭虫后，她给了我另一个房间，1730号。我解释说我在那里睡得很不舒服，希望换一家酒店。她告诉我，我的退房时间是早上，她没有权限再帮我预订其他酒店的房间。 好吧，经过一番争论，我接受了这个房间，因为这是我唯一的选择。退房时，我在新房间的对面第二张床上和浴巾上都发现了臭虫。维尔玛太太告诉我，酒店经理塔米卡·哈里斯早上9:30会到酒店。当然，退房时塔米卡并没有出现。我一直打电话、发邮件联系塔米卡，直到2025年11月10日都没有收到回复。早上8:41，我打电话给酒店，直接联系上了塔米卡。她说她正在等会计9:30来审核这个案子。她提到她看到了我向Booking.com举报的照片和视频。她说她不是灭虫公司，无法确认“那是什么”。 她还提到科尔先生不该断定那是臭虫，因为他不是 灭虫公司。现在是2025年11月10日的午餐时间。我一直没接到回电，所以下午12:10我又给她打了个电话。前台代表阿什利说她要去开会，之后会给我回电。下午12:44我接到了塔米卡的回电，她说“第三方灭虫公司没有发现任何臭虫的迹象，所以他们不能退款，也不能对此事做任何处理”。 我不得不去看医生处理这件事。我身上每个可见的肿块都打了12-15针，而且还要服用夜间药物。我从其他顾客的评论中可以证明，他们也遇到过类似的问题。最后，退房的时候，前台的索菲亚觉得这很好笑，但我告诉她这不好笑，这是件严肃的事情。他们应该立即关闭这家店！ （原文） I went to New Orleans on October 23-26, 2025 to celebrate my birthday. On October 25, 2025 around 12am I woke up out of my sleep and noticed bites between my inner thighs and one under my butt cheek. I put alcohol on it thinking it came from a long night of walking on Bourbon Street. Well on October 26, 2025 around 2am I woke up itching really bad and needed to wrap up my hair. As I’m standing in the mirror I see bumps appear on my stomach. I called downstairs for assistance to come look at the room. Velma who allegedly is the night auditor told me maintenance was gone for the day. I asked if anybody was here to help me, she replied “I will send our Engineering guy up. ” Mr. Corey Cole came up to room 1532 and immediately found the bed bugs less than 5 minutes within inspecting the room. After Mr. Cole confirmed to Mrs. Velma there were bed bugs in the room she gave me another room, 1730. I explained how uncomfortable I was sleeping there and I would like to be placed at another hotel. She told me I am scheduled to check out in the morning and she doesn’t have the authority to buy another room at another hotel. Well, I accepted the room after a long argument because that was my only option. Right at check out time I found bed bugs in the second bed across from where I was sleeping and on the bath towel in the new room. Mrs. Velma told me Tamika Harris, the director, is scheduled to be here at the hotel at 9:30am. Of course, no Tamika at check out time. I’ve been calling and emailing no response from Tamika until 11/10/2025. I called the hotel at 8:41am and reached Tamika directly. She stated she is waiting for the accountant to come in at 9:30am and review the case. She mentioned she saw my pictures and videos that I reported to booking.com. She said she is not an exterminator and cannot confirm what “that is” , and also mentioned Mr. Cole was out of line for confirming it as bedbugs because he is not an exterminator. Here it is lunch time on 11/10/2025. I haven't received a call back so I called her again at 12:10pm Ashley the front Desk representative stated she was headed to a meeting and she will call me back. I received a call back at 12:44pm from Tamika stating “the third-party exterminator did not find any evidence of bed bugs, so they cannot refund me or do anything about this matter. ” I had to go to the doctor for this traumatic issue. I received 12-15 shots in each bump found visible on my body and has also been placed on night time medication. I have proof from the reviews that other customers have had this issue as well. Lastly, at check out time Sofia at the front desk thought it was funny and I told her this is not funny and is a serious matter. They need to close that place IMMEDIATELY!!!!

（由 Google 翻译）我们在这家酒店住了四晚。 工作人员热情友好，乐于助人。 房间宽敞，配有冰箱和微波炉。 酒店的服务与其高标准相符。 早餐菜单丰盛，当地美食也非常美味。 屋顶泳池非常舒适。 工作人员非常友好。 谢谢。 （原文） Nous avons séjourné 4 nuits au sein de cet établissement. Le personnel est agréable et serviable. La chambre était spacieuse et équipé d’un frigo et micro-ondes. Les services de l’hôtel sont à la hauteur du standing de l’établissement. La carte du petit déjeuné est copieuse et la nourriture locale est très bonne. La piscine en hauteur est super agréable. Le staff est super sympa. Merci à vous.

（由 Google 翻译）我们选择这家酒店是为了参加附近的一个活动。步行即可轻松到达超级穹顶体育馆或冰沙王竞技场。虽然离旅游区稍远一些，但也完全可以接受。我们提前在线办理了入住，这让实际入住比那些没有办理入住的客人快得多。房间景色“不错”，但也没什么特别值得一提的。房间舒适宽敞，足够我们两个人住。附近有好几家餐厅，酒店内也有一家，供应典型的新奥尔良菜肴。唯一的不足是，我们住的是隔壁房间，隔壁住着一家人，我们能听到他们的动静。我们入住时间不长，所以没能体验酒店的其他设施。 （原文） We chose this location attending an event nearby. Very easy walk to Superdome or Smoothie King arena. A bit further to touristy areas but doable. We did online check-in and that made actual check-in fast compared to those that didn’t. “Nice” view from our room although nothing to write home about. Room was comfortable and large enough for the 2 of us. Several nearby restaurants as well as one in the hotel serving typical New Orleans dishes. Only negative was we had an adjoining room with a family in the room next to us that we could hear. We were not there long enough to try out the other hotel amenities.

（由 Google 翻译）步行到波旁街大约20分钟或更短时间。离体育馆很近。 淋浴水温很高，水压也很好。我们看到他们喷洒了杀虫剂，所以至少这方面做得不错。我们没有看到任何虫子，房间干净舒适。 （原文） About a 20 minute or less walk to Bourbon St. Close to the arena. Water was super hot in the shower and had good pressure. We saw them sprayed for bugs so at least that gets done. We didn't see any bugs and the rooms were clean and comfortable.

（由 Google 翻译）前台的Koral非常热情地帮我们登记入住并注册成为洲际酒店集团会员。工作人员很棒，进门的第一印象非常好。房间舒适干净。物有所值，很高兴接下来的几晚都住在这里。 （原文） Koral at the front desk was very helpful in getting us signed in and signed up as IHG members. Great staff and first impression when walking in the doors. The room is cozy and clean. Well worth the money and happy to be spending the next couple nights here.

（由 Google 翻译）这家假日酒店地理位置优越。虽然街道有点难走，但考虑到地理位置，步行即可到达。前台服务一流。唯一的缺点是房间有点小，但淋浴很棒。热水高压始终是最好的！ （原文） This location Holiday Inn is prime for location. The streets are a little wonkie to maneuver but, with this location, just walk. The service at the front desk is to top tier. Three only knock was the room is a bit small, but the shower is awesome. HOT HIGH PRESSURE WATER IS ALWAYS THE BEST!

11楼的大堂调高两层楼的空间俯瞰密西西比河，如果想在这个地方喝一杯没有再好的，Happy Hour香槟$8，通常酒店$12-14。最重要的是5点以后的现场爵士演奏，超乎想象的好。值得法国区逛累了找个安静角落。

（由 Google 翻译）这家酒店是为了出差预订的，不过，它真是太棒了！我被安排在27楼的房间，看看我的视野！所有这些照片都是从窗户拍的。工作人员很棒，其他住在这里的人也都很棒。地理位置优越，如果你喜欢购物……这里就是你的理想之选。提示一下，去拉斯维加斯看看杰森。 我很想带我丈夫再来这里住一次非工作旅行！10/10 推荐。 （原文） This hotel was booked for a work trip, however, what a cool hotel! I was placed into a room on the 27th floor, and look at my view! All these photos were taking from the window. Staff have been great, and the other people staying here have even been really cool. Great location, and if you love shopping… this is the place for you and to be. Hint hint, see Jason at LV. I’d love to bring my husband back and stay here for a non work trip! 10/10 recommend.

（由 Google 翻译）我非常喜欢在这里的住宿。我因公务来新奥尔良，从周三住到周一。这家新装修的酒店坐拥绝佳的河景、精美的装饰、绝对漂亮的酒吧（位于11楼！）以及美味的食物和饮品（O11沙拉和薯条是闺蜜晚餐的赢家！）。所有员工都非常友好，行李员更是锦上添花。Bill、Seth和Adrien非常专业、亲切、乐于助人，老实说，他们是我整个旅程中最喜欢的人。酒店位置绝佳，安静又地处市中心，而且使用Uber服务进出都很方便（等待时间从未超过五分钟）。如果我再来新奥尔良，我一定会再次入住这里。 （原文） Absolutely loved my stay here. I was in New Orleans for work and stayed from Wednesday through Monday. The newly renovated hotel boasted great river views, decor, an absolutely beautiful bar (11th floor!), and fantastic food and drinks (the O11 salad and fries for the girl-dinner win!). Staff were all very friendly but the bell staff were out of this world. Bill, Seth, and Adrien were professional, personable, helpful, and quite honestly my favorites of the entire trip. Location is perfect as it's quiet but centrally located and easy to get in and out of with Uber service (never had to wait more than five minutes). 10/10 will return here if I'm ever back in NOLA.

（由 Google 翻译）一切都完美极了！房间现代时尚，维护得也非常好。服务快捷周到，礼宾部员工罗克西更是棒极了！她耐心细致地为我们讲解了所有事项，并竭尽全力确保我们在新奥尔良的住宿体验愉快。 我真心希望每家酒店都能有像她这样的礼宾——她能帮助客人更深入地了解这座城市，而不是漫无目的地闲逛。 早餐也十分出色，为我们每天的行程开了个好头。 唯一的小瑕疵是火车经过时会发出很大的信号，即使是在夜间也是如此。但酒店对此也无能为力。只是想提醒其他客人，这可能会影响他们的睡眠质量。 （原文） Everything was perfect! The room was modern, stylish, and beautifully maintained. The service was quick and attentive, and the concierge, Roxie, was absolutely amazing! She took the time to explain everything to us and went above and beyond to make sure we enjoyed our stay in New Orleans. I truly wish every hotel had a concierge like her — someone who helps guests connect with the city on a deeper level rather than just wandering around without direction. The breakfast was exceptional as well – a perfect start to each day of our stay. The only 1 negative thing is the train that is giving a loud signal when passing by even during the night. But hotel can’t change it. Just wanted to tell you other people that they might not have such a good sleep bc of it.

（由 Google 翻译）我去了新奥尔良的威斯汀酒店，就是为了欣赏美丽的大堂，喝点东西。 我们享受了现场音乐、几杯饮料、一瓶普罗塞克起泡酒和松露薯条。 饮料上菜很快也很方便，但点薯条却花了大约30分钟才送来。 我们没有在这里入住，只是欣赏了大堂（见下图），但我唯一不满意的是薯条送来的时间太长了。 （原文） I visited the Westin in New Orleans just to enjoy the beautiful lobby and have some drinks. We enjoyed the live music, a few drinks, a bottle of Prosecco, and truffle fries. The drink service was very quick and easy, but when it came down to ordering the fries, they took around 30 minutes to arrive. We did not stay here, only enjoyed the lobby (see pictures below), but my only issue was how long the fries took to come.

（由 Google 翻译）我想借此机会向萨马拉·梅茨-琼斯表达我的感激之情。她卓越的客户服务和热情好客令人印象深刻。她始终保持积极的态度，随时准备提供力所能及的帮助，我对此由衷地感谢。这也是我选择入住威斯汀运河酒店的关键原因之一——因为萨马拉提供的卓越服务。每次入住期间，她始终如一的支持都让我倍感温暖。 谢谢！ （原文） I want to take a moment to express my gratitude to Samara Metz-Jones. Her outstanding customer service and warm hospitality never go unnoticed. She consistently brings a positive attitude and is always ready to assist in any way she can, and I am genuinely thankful for that. It's one of the key reasons I choose to stay at the Westin Canal—because of the exceptional service I receive from Samara. Her unwavering support during each visit truly makes a difference. Thank you!

（由 Google 翻译）第一次入住，装修非常出色。一如既往地地理位置优越，员工高效热情，房间也非常舒适。你们酒吧的新位置非常合适，我非常喜欢。每次回来都感觉很棒。过去五年里，我住过新奥尔良大部分的好酒店。我一直都把在这家酒店的体验评为极佳。地理位置优势也是入住威斯汀的另一个原因。 （原文） Visited first time, after excellent renovations. As usual very good location, efficient and courteous staff and very good rooms. Your Bars new location is very appropriate, loved it. It is always good to be back. I have stayed in most of the good Hotels in New Orleans in last five years. I always rate our experience in this property, as excellent. Location advantage is also another motivation for staying at Westin.

（由 Google 翻译）我每次都很失望，这个地方位置很棒，我喜欢他们的早餐，但其他一切都很差劲🤦‍♀️，他们的客户服务是最差的之一，我认为需要培训他们的员工，在某些情况下非常粗鲁，每次我遇到浴室里无法关闭的肿胀门，1003 房间气味难闻，他们让我换到另一个房间，等了 3 个小时才让我走过去问房间，因为他们似乎并不关心，泳池区域非常脏，水发臭令人作呕且冰冷，我和我丈夫不能使用它，其中一个房间里流着水，闻起来像下水道，而且每次你​​坐下使用马桶时马桶都会移动，当你打电话时他们几乎不理你，他们以某种维护原因关闭了游泳池，我不小心把我的枕头落下了，我打电话他们说他们找到了，去取，他们让我等了 30 分钟，第二天什么也没回来，最后当我打电话时他们说它丢了。 ，这地方本来可以很棒，但说实话，需要更好地培训员工和维修人员。唯一好的地方就是早餐区，安静、干净、舒适。希望这一点能有所改变，房间面积很大，但服务很差，需要员工更好地维护，修理损坏的部件。 （原文） I been disappointed every time, this place have a great location, I enjoy their breakfast, but everything else🤦‍♀️, their customer service it’s one of the worst, I think it’s needs to train their people, very rude in some occasions, I had every time swollen doors that doesn’t close inside the bathroom , terrible smelling room 1003, they moved me to another room making way 3 hours until I walk to ask for my room, because they didn’t seem to care, pool area extremely dirty smelly water disgusting and cold, my husband and I couldn’t use it, it’s was water running inside one of the rooms smell like sewer, also the toilet moves every time you seat to use it, when call they practically ignore you, they close the pool for whatever reasons of maintenance, left my pillow by accident I called they said they found it , went to pick it up, they make me wait for 30 minutes, nothing comeback next day nothing and finally over the phone when I called they said it’s lost. , this could be a great place but honestly it’s need to train their staff and their maintenance people better, the only place it’s being good there is the breakfast area , calm clean and nice. Hope this change, the rooms have a great areas but poor service and need better maintenance from their staff to fix broken parts.

（由 Google 翻译）这家酒店位置绝佳，步行即可到达超级穹顶体育馆、法国区和杰克逊广场。我建议通过酒店预订停车套餐。代客泊车服务快捷专业。前台工作人员和早餐服务人员都非常友好。 房间非常干净整洁。电梯有时似乎有点不太稳定，但总体来说还能用。虽然我们大部分时间都没在酒店吃早餐，但最后一天早上还是在酒店吃了。早餐不算惊艳……但也还不错！我觉得比一般的酒店早餐略好一些，在我们开车回家之前也吃过一次。 我推荐一家离酒店步行可达的当地餐厅——Willie May's NOLA，那里的炸鸡非常有名。最棒的早午餐餐厅是位于花园区的Atchafalaya。虽然步行去那里吃饭有点远，但餐厅周围有很多路边停车位，很容易找到。 （原文） Good hotel in a great location. Very close walking distance to the Superdome, French Quarter and Jackson Square. I recommend booking a parking package through the hotel. The valet service is quick and professional. The front desk staff were all very friendly as well as the morning breakfast crew. The room was very clean and well maintained. The elevator seemed to be a bit sketchy at times, but it did the job. Although we did not eat breakfast most days at the hotel, we did eat breakfast at the hotel our final morning. It wasn't great....and it wasn't bad! I would say it was probably a small step up from the usual hotel breakfast options and did the trick before our drive back home. A local restaurant I would recommend that is within walking distance of the hotel is Willie May's NOLA for the famous fried chicken. The absolute BEST brunch restaurant is Atchafalaya in the garden district. It isn't really walking distance for a meal, but there is plenty of easy to find street parking around the restaurant.

（由 Google 翻译）我有幸在新奥尔良参加婚礼期间入住了Homewood Suites酒店，不得不说，这家酒店超出了所有人的预期。许多婚礼宾客都选择入住这里，我们所有人都对酒店始终如一的优质服务印象深刻。 在我们入住期间，工作人员都非常友好、专业且乐于助人。房间宽敞明亮，设施齐全，格外舒适，在漫长的庆祝活动和观光之后，这里是真正的休憩之所。 酒店的一大亮点是免费早餐。早餐不仅丰盛新鲜，还为有饮食限制的客人提供了贴心的选择。作为一个不吃牛肉或猪肉的人，我很高兴酒店竟然提供火鸡香肠，这对我来说实属难得，让我感受到了体贴和关怀。此外，酒店还提供丰富的素食选择，这更是锦上添花。 整栋建筑都给人一种安全感，地理位置优越，方便客人探索城市，同时还能享受夜晚的宁静祥和。 这家酒店是提供兼具包容性和高品质服务的完美典范。我绝对会再次住在这里并推荐给其他人，特别是对于团体旅行或活动。 （原文） I had the pleasure of staying at Homewood Suites in New Orleans while in town for a wedding, and I must say, this hotel exceeded all expectations. Many of the wedding guests stayed here, and we were all impressed by the consistent quality of service. The staff was incredibly friendly, professional, and accommodating throughout our stay. The rooms were spacious, well-appointed, and exceptionally comfortable, a true retreat after long days of celebration and sightseeing. One major highlight was the complimentary breakfast. Not only was it plentiful and fresh, but it also included thoughtful options for guests with dietary restrictions. As someone who doesn’t eat beef or pork, I was thrilled to find turkey sausage available, a rarity that made me feel considered and cared for. There were also plenty of vegan choices, which added even more value. The entire building felt secure, and the location made it easy to explore the city while still enjoying peace and quiet at night. This property is a shining example of how to deliver hospitality that’s both inclusive and high-quality. I would absolutely stay here again and recommend it to others, especially for group travel or events.

（由 Google 翻译）地理位置优越，位于商业区，附近有很多餐厅和景点。步行约25分钟即可到达法国区（或开车10分钟）。 代客泊车服务每天收费50美元。 房间不错，但储物空间严重不足。我们入住的是双卧室套房，配备一张特大床、独立浴室和小厨房，但梳妆台上总共只有两个抽屉，而且都很小。好吧，如果算上床头柜上的小抽屉，那就是四个。浴室台面空间有限，只能勉强放下肥皂、牙刷和一条毛巾。如果能多一些空间，或者至少有个置物架就好了。对于独自出差、不打开行李箱的旅客来说，这可能没什么问题，但对于两人或多人入住多晚的情况，由于缺乏储物空间/置物架，很难保持房间整洁。 床还可以，但绝对算不上好。床单和毯子的铺放方式也很糟糕；刚睡了十分钟，床单就散开了，露出了床垫。盖不合身的床单和毯子真是太烦人了。 泳池至少关闭了两天，真是扫兴——我们本来还指望着呢。 不过，冰箱和冷冻柜都很大，沙发又大又舒服，这点很不错。 早餐和周三的招待会都非常棒！种类丰富，食材新鲜。 总的来说，是个很不错的地方。只是我觉得房间的功能性方面有点欠缺。 （原文） Great location in the business district with lots of nearby restaurants and attractions. About a 25 minute walk to the French Quarter (or 10min drive). Valet service was $50 a day. Rooms were nice, but definitely lacking in storage space. In our two-bedroom suite with a king, bathroom and kitchenette, there were only TWO dresser drawers total, and they were small. Ok, four if you count the tiny nightstand drawer. The bathroom counter had hardly space for more than soap, toothbrush and a hand towel. Would be nice to have some more room or at least a shelf. Probably fine for a single individual here on business who doesn’t unpack their suitcase, but for 2+ people staying multiple nights, I found it difficult to stay organized with the lack of storage/shelves. The beds were ok but definitely not great. And the sheets/blanket system was a mess; ten minutes into trying to sleep, the sheets became undone, exposing the mattress. It was super annoying to try to get covered with sheets and blankets that didn’t actually fit. The pool was closed for at least two days, which was a bummer- something we were banking on. However, the full-sized fridge and freezer was nice, as well as our large, comfortable sofa. Breakfast and Wednesday reception were both EXCELLENT! Lots of variety and fresh food options. Overall a very nice place. I just think they skimped on functionality in the rooms.

（由 Google 翻译）这绝对是我们住过的最好的希尔顿酒店之一！地理位置绝佳。步行即可到达许多好去处、餐厅，甚至凯撒赌场。我们的房间非常干净，淋浴水压很棒，房间非常宽敞，阳台很棒，早餐也很棒。总而言之，我和家人的旅行非常愉快。 （原文） This is by far one of the best Hiltons we’ve been too! The location was in the perfect spot. Within walking distance to a lot of great places, restaurants and even the Cesar’s casino. Our room was very clean, the water pressure for the showers were great, the rooms were very spacious, the balcony was awesome, and breakfast was good as well. Overall wonderful trip with my family.

（由 Google 翻译）我强烈推荐这家酒店，不仅因为它地理位置优越，距离主要景点仅10分钟路程，更因为它员工的卓越素质！非常感谢Brandon，我们有幸在这里遇到了他：他非常友善，乐于助人。（事实上，后来在城里的另一家希尔顿酒店又见到了他，真是惊喜！） 套房非常适合放松身心和远程办公。床上用品超级舒适，设施一流：游泳池、免费丰盛的早餐、随时供应的咖啡和饮用水……一切都以客人的舒适为设计理念。 公共区域现代舒适，是放松身心或享用美食的理想场所。从头到尾都堪称完美。我非常喜欢这次住宿，我1000%推荐！ 非常感谢全体团队的热情接待！ （原文） Je recommande vivement cet hôtel, tant pour sa localisation idéale à seulement 10 minutes des principaux sites d’intérêt que pour la qualité exceptionnelle de son personnel ! Un grand merci à Brandon, que nous avons eu le plaisir de rencontrer ici : il a fait preuve d’une gentillesse et d’une aide remarquables. (D’ailleurs, quelle agréable surprise de le retrouver ensuite dans un autre Hilton de la ville !) La suite était parfaite pour un séjour mêlant détente et télétravail. La literie est ultra confortable, et les installations au top : piscine, petit-déjeuner gratuit et très varié, café et eau disponibles en permanence… Tout est pensé pour le confort des clients. Les espaces communs sont modernes, agréables, parfaits pour se détendre ou même prendre un repas. Un sans-faute de A à Z. J’ai adoré mon séjour et je recommande à 1000 % ! Un grand merci à toute l’équipe pour son accueil chaleureux !

（由 Google 翻译）2025年11月8日更新：从未接到电话，甚至连任何补偿方案都没收到。 唉……我们以后不会再来了。首先我要说，旅行时客户服务至关重要。希尔顿通常以高水准的服务著称，让客人觉得物有所值。但这家酒店却并非如此。而且不知何故，希尔顿竟然在我们入住前整整48小时就收取了房费。也许这是他们的新政策吧……算了，不说了。 周六晚上办理入住时，我被告知：“我以为您不是住客，只是进来问个问题。”难道这不就是潜在住客吗？总之，在我确认我们有预订之后，一切都还算顺利，直到我们进了房间。房间本身还不错，但是当我妻子去洗澡时，却发现淋浴间里挂着一条脏兮兮的、用过的毛巾。想象一下，在淋浴间里看到这种东西，是不是很尴尬？于是我们向前台反映了情况，他们给出的第一个解决方案是给毛巾经理写个便条，让客房服务人员把脏的毛巾和洗脸巾拿走。“这不是问题所在，”我说，“问题在于房间应该在客人入住前打扫干净，而不是发现脏污之后才打扫。” 然后经理提出减免我们房费和其他一些费用的一半，当时我们觉得还算合理。退房回家后，我们决定询问一下赔偿情况，经理说她正在处理投诉名单，而我们的名字就在名单上。很好。于是第二天我打电话确认减免金额，并要求发送一份客人账单。接电话的还是那位经理，她也把账单发给了我。结果，总共只减免了50美元。我们当初相信了经理的话，但她/希尔顿酒店却没有兑现承诺。我们非常不满和失望。所以现在我们正在寻找其他连锁酒店，以便下次度假时入住。希尔顿，你曾经很棒。我舍不得我的希尔顿荣誉客会会员资格，但我们之间的信任已经动摇了。 （原文） 11-8-25 UPDATE: Never received a call, never even received any compensatory offers. Welp....we won't bother to come back here. Let me start by saying customer service is everything when you're traveling. Hilton normally sets themselves apart with a high level you can expect and find comfort in spending money on. Not here. And for whatever reason, Hilton charged us for the room a whole 48 hours before our check in date. Maybe that's a new policy..Moving on . When we checked in Saturday night, I was told , "I didn't think you were a resident, I thought you just walked in and had a question." Isn't that a potential resident? Anyway after I established that we had a reservation , we were cool , that is until we got in the room. It was nice enough however when my wife went to take a shower, she was greeted with a nasty, used and very dirty washcloth and towel hanging in the shower. Imagine that greeting you face to face in the shower!! So we reported that to the front desk and the first solution we were offered was to send the towel manager a note and have housekeeping remove the dirty washcloths and towels. "Not the issue ," I said. "The issue is the room is supposed to be clean before a resident checks in, not after discovery." Then the manager offered to take half off of our room and some other fees which at the time seemed fair enough. After checking out and making it back home, we decided to check up on the status of our compensation, the manager said she was working on the list of people with complaints and we were in that list. Great. So I called back the next day to get a confirmation of the reduced amount and be sent a Guest folio. The same manager answered the phone and sent me the folio. Well only $50 dollars total was taken off of our stay. We trusted the manager on her word and she /Hilton did not come through on her own words. Majorly dissatisfied and disappointed. So we are now looking for another hotel chain to accommodate us on our getaways. It was great while it lasted Hilton. I don't like throwing away my Hilton Honors membership but our trust has been shaken.

（由 Google 翻译）正如其他人所说，这根本谈不上四星级的体验。这可能是我住过的最差的酒店了。 我们最近在这里度蜜月，感觉自己成了酒店的累赘。整个体验感觉就像这家“酒店”的首要任务是去屋顶酒吧的客人。 首先，在我们住的四个晚上里，前台几乎没有提供任何支持（我想他们几乎不回复谷歌评论，就足以说明他们与你的互动有多么少）。 你可能很幸运地在入住期间遇到有人帮忙，但不要指望他们能提供太多帮助。抵达后，他们拿走了我的信用卡作为押金，然后开始随机从我的卡里扣除一大笔钱，尽管我已经预付了预订费。谢天谢地，我们通过英国航空预订了房间，他们处理了这件事并获得了退款，让我们可以好好享受假期了。但前台几乎没有人来帮忙，我怀疑任何一家在没有事先通知你的情况下就主动收取费用的机构。 其次，酒店的墙壁薄如纸，薄到可以听见完整的对话，所以别指望能睡个好觉。从凌晨两点楼顶的客人爬楼梯、在走廊里大喊大叫，到其他客人摔门的声音，你根本无法好好休息。 第三，房间——抵达时只提供两瓶免费饮用水，仅此而已。我们住了四个晚上，房间和咖啡都没换过。装饰陈旧，几乎没有自然光（至少在我们这边）。电梯经常坏，总感觉酒店客人被忽视了，而他们把注意力都放在了Hot Tin和酒店的酒吧上。 不出所料，我们退房时前台空无一人，我也没有收到任何带有收据的确认邮件。我不得不追问（两次）。 （原文） As others have noted, this is far from a 4-star experience. Possibly the worst hotel I have ever stayed in. We recently stayed here as part of our honeymoon and throughout it felt like we were a hinderance on the hotel. The whole experience felt like the priority for this "hotel" were guests attending the roof top bar. Firstly, there was minimal to no support from front desk over the 4 nights we stayed there (I guess the fact they barely reply to Google Reviews shows you what little interaction you'll be getting). You might be lucky to find someone at one point during your stay but don't expect much help. Upon arrival they took my credit card for a security deposit and then started to randomly charge large amounts of money onto it even though the booking had been pre-paid. Thankfully we booked through British Airways who handled the case/get this refunded so we could enjoy our holiday but there was rarely a presence on the front desk to help and I question any establishment that happily will start taking funds without pre-warning you. Secondly, the walls in the hotel are paper thin and I mean, so thin you can hear full conversations so don't expect a good nights sleep. From random roof top guests using the stairs and shouting down the hallways at 2am in the morning to slamming of doors from other guests you won't be getting much rest. Third, the rooms - two bottles of free water on arrival and that's it. We stayed 4 nights and didn't see these refreshed or our coffee. The decor is tired and there is hardly any natural light (well on our side of the hotel at least). The lifts continually broke down and all goes back to the feeling that the hotel guests are the after thought here whilst they focus on Hot Tin and the bars in the hotel. As expected, when we checked out no one was on front desk and I never received any sort of confirmation e-mail with a receipt. I had to chase this (twice).

（由 Google 翻译）酒店本身和员工都很棒。屋顶酒吧景色不错。酒店位置还算可以，但如果你喜欢四处逛逛的话要小心。东南方向环境很好，但西北方向几个街区就比较偏僻了。附近有电车站。 （原文） The hotel itself and the staff were excellent. The rooftop bar has a nice view. The location itself isn't too bad but be careful if you like to wander around. To the southeast was very nice but a few blocks to the northwest gets sketchy. Street car stop is nearby.

（由 Google 翻译）不算太糟糕，但确实很破旧。如果是便宜酒店，应该会更合理一些。但我们每晚要付300多美元，我期望酒店质量更高。床单脏兮兮的，墙上的油漆都掉了，窗帘乱糟糟的，空调像暴风雪一样从天花板吹到床上，冷得要命，风还很大。房间里有一股霉味。一个灯泡坏了（没什么大不了的）。不过位置很棒。电车就在酒店前面。我们可以把车停在酒店后面的街道上，省了停车费。附近很安全，有很多餐馆和商店。酒店内有一家很受欢迎的餐厅和两家酒吧，所以进出酒店的人络绎不绝。 （原文） It wasn't terrible, but it was very run down. If it was a cheap hotel, it would haveade much more sense. But we paid over $300 per night, and I would expect higher quality for that. Sheets were stained, paint falling off the wall, curtains were a mess, air conditioner blew right on top of the bed (from the ceiling) like a blizzard, freezing cold and strong wind. Room smelled very musty. One light bulb out (no big deal). Great location though. Trolley runs right out front. We were able to park on the street behind the hotel, saving parking fees. The area is safe and has lots of restaurants and shops. Popular restaurant and 2 bars inside, so there is a constant flow of people in and out of the hotel though.

（由 Google 翻译）办理入住时，我们发现空调通风口、墙壁和消防喷淋装置上都有黑霉。由于没有同等品质和床型的房间，我们被迫更换酒店。更换酒店后，前台接待员联系我们并告知经理，保证会全额退款。然而，退房时我们仍然被收取了全额房费。入住一小时后（11月8日），我们发邮件给经理确认退房日期。现在已经是11月15日了，仍然没有收到回复，而我们却在11月12日就被扣款了。 绝对不会再住这家酒店。房间令人极其失望。前台服务也很差劲。总而言之，你可以选择其他任何一家酒店，在那里你会受到更尊重的对待。 （原文） Upon checking in we found black mold on our AC unit vents and on the walls and fire sprinkler. We were forced to change hotels as another room of the same quality and beds was unavailable. Upon having to change we were assured by the receptionist, who called the manager, that we would be fully refunded. Unfortunately we were still charged at the end of our stay the full amount. Emailed the manager to confirm the night we checked out after checking in for 1 hour. (Nov.8th) It’s now Nov. 15 with no response and we were charged Nov. 12th. Wouldn’t stay here. Rooms were wildly disappointing. Reception service wasn’t great. Overall you can stay anywhere else and be treated with respect.

（由 Google 翻译）代客泊车/行李员查尔斯非常友好热情，以我们熟悉的南新奥尔良式的热情好客迎接了我们，这正是庞恰特雷恩酒店一贯的待客之道。前台工作人员也同样热情周到。房间的瓷砖和地毯确实需要翻新一下。药柜也显得有些陈旧。咖啡厅和酒吧非常棒。 （原文） Charles at the valet / bellman’s desk was so friendly and kind and greeted us with all the Southern New Orleans hospitality we’ve come to expect from Hotel Pontchartrain. The front desk staff were equally as helpful and welcoming. The rooms do feel like they need a refresh on tile and carpeting. The medicine cabinets have seen better days. The cafe and bar were amazing

（由 Google 翻译）位置不错，也干净。但是千万别花旺季价住这家酒店。附近还有其他更好的精品酒店。同意其他评论里说的，前台服务很差。我们没遇到什么特别严重的事，只是一些小事累积起来让人很烦——比如晚上要好几次去前台要免费水，他们根本不会送到房间。如果你忘了带什么东西，比如迷你牙膏，他们也不会提供。总的来说，这家酒店还行，但绝对不值每晚200美元以上，而且跟彼得保罗酒店或圣文森特酒店完全不是一个档次的。 （原文） Charming location. Clean. But do NOT pay peak season prices for this place. There are other better boutique hotels in the area. Agree with other reviews about minimal support from the front desk. Nothing egregious happened with us - just small things that added up- having to walk down multiple times at night for a complimentary water bottle. It would never get sent to our room. They don’t have any amenities if you forget something like did such as a mini toothpaste. It’s overall an okay pick but not worth more than $200 per night and absolutely not in the same category as Peter and Paul or Hotel St. Vincent.

（由 Google 翻译）我在新奥尔良庞恰特雷恩酒店度过了一段美好的时光！酒店本身美轮美奂——经典、迷人，充满着老派新奥尔良的特色，同时又不失时尚与高雅。 从我们抵达的那一刻起，酒店的服务就令人赞叹不已。代客泊车员Cedrion非常友善周到，让我们的入住和离开都感觉非常舒适惬意。在Jack Rose餐厅，Anne让我们的用餐体验难以忘怀——热情、专业，而且对菜单和鸡尾酒都非常了解。她真的提升了我们整个夜晚的格调，让我们感受到无微不至的关怀。 凭借其迷人的氛围、舒适的客房和卓越的员工，庞恰特雷恩酒店很快就成为了我在新奥尔良最喜欢的酒店之一。我迫不及待地想再来！ （原文） I had such a wonderful stay at The Pontchartrain in New Orleans! The hotel itself is gorgeous — classic, charming, and full of that old-school New Orleans character while still feeling stylish and elevated. From the moment we arrived, the service stood out. Cedrion at valet was incredibly kind and attentive, making arrival and departure seamless and welcoming. At Jack Rose, Anne made our dining experience unforgettable — warm, professional, and so knowledgeable about the menu and cocktails. She really elevated the evening and made us feel taken care of. Between the stunning atmosphere, the comfortable rooms, and the exceptional staff, The Pontchartrain quickly became one of my favorite places I’ve stayed in New Orleans. I can’t wait to come back!

位置很好

（由 Google 翻译）最近来城里参加一个会议，入住的是标准大床房。和同事们聊过之后，得知其中一栋楼已经翻新过，另一栋楼则没有。我住的是翻新过的房间，体验简直棒极了！我在新奥尔良住过好几家酒店，这次翻新之后，这家酒店绝对是我在希尔顿旗下最喜欢的酒店之一！房间宽敞，还能欣赏到河景。我特别喜欢入口处的瓷砖地板和卧室的软垫地毯（在会展中心走了一整天之后，这简直太舒服了）。浴室也宽敞舒适！房间里配备了迷你冰箱和咖啡机。现在房间里有二维码可以给客房服务小费，不用带现金了，这点也很棒！ 酒店内的酒吧和餐厅也很棒，饮品和食物品质都很高！酒店离会展中心和购物中心都很近。要是能有直达会展中心的通道就更好了，不过步行就能到法国区！ 我遇到的最大问题是，我需要把一个亚马逊包裹寄到酒店（东西很小），但酒店强制所有包裹都必须通过内部的联邦快递（FedEx）寄送，而联邦快递的营业时间有限，所以我经常无法取到包裹，因为我必须在会议中心开门前到达，而返回酒店时已经过了他们的营业时间。更糟糕的是，取件还要额外收费，这真的让人很恼火（我的亚马逊包裹才5美元，但联邦快递却收了我10美元的取件费）。 总的来说，我的入住体验非常棒（超爱希尔顿的床和枕头！）期待下次入住，下次会选择亚马逊的自提点。 （原文） Was in town attending a conference recently and stayed in the standard king room. After speaking to my colleagues, apparently one tower had been renovated and the other tower had not. I did say in one of the renovated rooms and it was absolutely amazing. I’ve stayed in several different hotels in New Orleans and with these renovations, this has definitely become one of my favorite options under Hilton in the area! Spacious room with view of the river. Loved that the entryway was tile and sleeping space was cushioned carpet (after walking the convention center all day this was a HUGE plus). Bathroom was spacious and nice! Mini fridge and coffee maker was in room. Love that they now offer a QR code in room for you to tip housekeeping so no need to bring cash! The bar and restaurant onsite are amazing and offer quality drinks and great food! It’s in close proximity to the convention center and Mall. Just wish there was a direct connector to the convention center but is walking distance to the French Quarters! My biggest issue is I needed to have an Amazon package shipped to the hotel (something small) but the hotel forces all deliveries to go though the FedEx in house which has limited hours so often time I was not able to pick up my package because I had to be at the convention center before it opened and would not make it back over until after they were already closed. There was also a fee just for me to pick up my package which was really frustrating (my Amazon item was only $5 but the FedEx charged me $10 just to retrieve my package). Overall, I had an amazing stay (LOVE the Hilton beds and pillows)! Looking forward to staying again, just will opt for an Amazon pick up location instead.

（由 Google 翻译）在酒店度过了一段美好的时光。我去参加一个会议，惊讶地发现，只要穿过河滨购物中心，会议中心几乎就通了。我每天都走这条路去开会。酒店里有很棒的酒吧，工作人员也很周到。我们24楼的房间可以看到美丽的河景。Steve H在周中和我们进行了确认，确保我们一切安好，并在我们离开时告知了行程安排。我们每天下午/晚上都会步行到法国区吃晚饭，感觉很安全。不过，我不建议晚上10点之后在那个区域散步。我们在城里的时候，那里发生了5起枪击事件，另有多人死亡。总的来说，这是一次很棒的体验。 （原文） Had a great experience at the hotel. I was there for a conference and found to my surprise that the convention center was almost connected if walking through the the Riverwalk Mall. I walked to my meetings everyday using this path. They had great bars that the staff was very attentive. Our room had a beautiful view of the river from the 24th floor. Steve H checked in with us midweek to make sure we had everything along with how are trip was on our departure. We walked down to the French Quarter each afternoon/evening for supper and felt pretty safe. I wouldn't recommend being out walking around that area after about 10pm though. While we were in town there were 5 people shot and a number killed in that area. Overall a great experience.

（由 Google 翻译）这家酒店真是太大了！入住办理非常顺利，工作人员详细地向我们解释了所有事项，并解答了我们所有的问题。我们被安排在3号楼，那里环境优美安静，可以欣赏到美丽的河景，虽然走过去确实有点远，但绝对值得。附近的商店也很有趣，而且都很近。我们点了几次客房服务，食物热乎乎的，味道鲜美，而且送餐速度很快。我们选择了代客泊车，工作人员动作麻利，服务周到。如果你像我和我丈夫一样是健身爱好者，那就别犹豫了，这里的健身中心比我们家乡的健身房还要好。下次再来新奥尔良，我们一定会再次入住希尔顿河畔酒店。 （原文） This place is HUGE! Check-in went smoothly and he explained everything to us and answered any questions we had. We were put over in building 3, which was nice and quiet, beautiful view of the river but it was definitely a hike but also worth it. The shops were fun to visit and in close proximity. We utilized room service a couple of times and the food was hot, delicious and quick. We used valet for parking and they were super fast and curtious. If you're a gym rat like my husband and I are, look no further, the Fitness Center here was nicer than our gym back home. When we are back in NOLA we will definitely return to the Hilton Riverside.

（由 Google 翻译）酒店位置和整体环境都很好。钻石会员接待服务低于预期。没有收到详细的最终账单。钻石会员无法使用行政酒廊。房间紧邻电梯。酒吧/酒廊的价格比我之前住过的其他希尔顿酒店都要高得多。我妻子在早餐区附近的女洗手间里发现了不止一只蟑螂。 （原文） Very nice location and property overall. Diamond reception was less than expected. Did not receive itemized final invoice. No Executive Lounge for Diamond level guests. Placed in a room directly next to the elevator. Bar/Lounge prices were significantly higher than any other Hiltons I’ve stayed at before. Wife observed more than one cockroach in the women’s bathroom near the breakfast dining area.

（由 Google 翻译）平心而论，我只是在表达我的个人经历；其他人的经历可能更好。（出于某种原因，除非您入住酒店，否则这家酒店不接受团队成员的荣誉会员折扣）。 当我开始结账并立即付款时，调酒师脾气暴躁，服务态度粗鲁。我认为这与信息本身无关；重要的不是您说什么，而是您怎么说，才能让客人理解您的意思。现在我知道我以后不会再住这家酒店了。我来这家酒店是想了解一下，因为我听说它有很多优点。我想等我姐姐来镇上的时候，以及我一些给小费很丰厚的表亲们，我也会去看看。 总之，这不是其他人的错。然而，这确实造成了非常不舒服的体验。我不会因为我从事服务行业而拒绝给小费，但员工应该提供更热情的体验。 我点了一杯苹果酒骡子和半打烤牡蛎。食物很美味，饮料也很好喝。 （原文） To be fair, I am only expressing my personal experience; it may have gone better for others. (For some reason, this property doesn’t accept team members' discounts with Honors unless you’re staying on the property). The bartender was short-tempered and rude in his delivery while I was starting my tab and paying on tap. I don’t think it had anything to do with the message; it's not what you say, but how you say it that gets your point across. Now I know I will not be staying at this property in the future. I came in to check out this hotel to get a feel for the place because I’ve heard many great things. I wanted to explore it for when my sister comes into town and for some cousins who are good tippers. Anyway, it’s not everyone else's fault. However, it did create a very uncomfortable experience. I’m not going to withhold a tip because I am in the service industry, but the staff should offer a more welcoming experience. I ordered the Apple Cider Mule and the half dozen chargrilled oysters. The food was delicious, and the drink was very tasty.

（由 Google 翻译）河畔希尔顿酒店始终是一次非常愉快的体验。它地理位置优越，酒店内设有像Drago's这样一流的餐厅，以及其他众多美食选择，而且与河滨步道相连，方便您轻松购物。由于酒店靠近法国区市中心和墨西哥湾沿岸的各个景点，您几乎不需要开车。不过，停车费较高，所以如果您不需要开车，就能节省不少开支。 （原文） The Riverside Hilton is always a very nice experience. It's very convenient because it has a great restaurant like Drago's inside and other nice choices for food, but its also connected to the Riverwalk so you can get easy shopping done as well. You rarely need your vehicle as the location is close to everything downtown in the French Quarter and along the Gulf. The parking fees are high, so if you don't need to bring a car, it can save you a lot.

（由 Google 翻译）强烈推荐入住这里。地理位置绝佳。穿过马路就是密西西比河步道。距离波旁街和法国市场只有几个街区。搭乘街车、随上随下巴士和参加观光活动都很方便。房间干净舒适，安静宜人。庭院很漂亮，很温馨。在泳池里泡个澡，清凉一下。工作人员非常乐于助人，他们的建议都很到位！我们一定会再次入住这里！ （原文） Strongly recommend staying here. The location is fantastic. Walk across the street to the Mississippi River Walk. A few blocks to Bourbon St and the French Market. Easily catch the Street Cars, hop on hop off bus, and tours. The room was clean comfortable and quiet. The courtyard is adorable and inviting. Cool off in the dipping pool. The staff was really helpful and all of their recommends were spot on! We would definitely stay here again!

（由 Google 翻译）总结：员工友好，酒店干净，地理位置优越，有停车位。 客户服务： 我到得很早，前台很快就帮我安排好了房间。入住期间，我遇到的每一位员工都很友好，乐于助人。我问哪里可以吃到好吃的红豆饭，员工不仅推荐了一家很棒的餐厅，还给了我一张优惠券！ 房间： 我住的房间和客服一样棒。一尘不染，安静，装修精美。入住期间天气非常闷热，由于这家酒店地理位置优越，我可以回到房间，躲避一整天的酷暑。空调完全可以抵御酷暑，我的房间就像一个远离酷暑的清凉绿洲。 停车： 距离酒店几个街区的姐妹酒店Place d'Armes提供代客泊车服务，非常方便。街对面就有一个停车场，方便停车，但如果您在入住期间不打算开车（如果您只是在法国区，则不需要开车，因为这里非常适合步行，而且公共交通也很便利），那么代客泊车是更好的选择。 我强烈推荐这家酒店，它是我游览法国区时的首选住宿地。 （原文） TLDR: Friendly staff, clean hotel, great location, has parking. Customer Service: I arrived early and the front desk was able to get me into my room right away. Every member of staff I interacted with during my stay was friendly and helpful. I asked where to get good red beans and rice, and the employee not only told me of a great place, but gave me a coupon for it too! Room: The room I stayed is was just as wonderful as the customer service. Spotlessly clean, quiet, and beautifully furnished. It was very hot and humid during my stay, and because this hotel is in such a great location, I was able to pop into my room and take a break from the heat throughout the day. The air conditioning was more than a match for the heat, and my room was a frigid oasis from the weather. Parking: The valet parking at their sister hotel, Place d'Armes, a couple blocks away is very convenient. There also is a parking lot right across the street for closer parking, but if you're not going to use your car during your stay(you don't need it if you're just in the French Quarter, it's very walkable and there's great public transportation), then the valet parking is the better option. I highly recommend this hotel and it's my go-to place to stay when visiting the French Quarter.

（由 Google 翻译）我和朋友们十月初在这里入住。我们三个房间都很棒。如果您想要宽敞的房间，可以选择带两张大床的阳台房（254号房）。它非常宽敞，而且非常雅致。我的朋友住的是带小床的阳台房（200号房），她的阳台非常大，可以俯瞰迪凯特街上熙熙攘攘的人流。房间本身很小（因此很小），但阳台让房间显得格外特别，非常适合在波旁街玩游戏前欣赏风景。我的另一个朋友住的是室内无窗房，她很喜欢这种遮光效果。酒店地理位置优越，所有房间都保留着地道的新奥尔良风情。我们遇到的所有员工都非常棒，非常友善，但这家雅致可爱的酒店最令人赞叹的是Elysha。她不仅是我们在新奥尔良遇到的最友善的人之一，而且真诚待人。你可以看出Elysha非常热爱她的工作，并且在客户服务方面表现出色。 我们在诺拉住宿，永远只选择法国市场旅馆！！！ 感谢 Elysha 和工作人员，让我们的住宿格外特别，充满乐趣！ （原文） My friends and I stayed here in early October. All of ours room (3 in total) were great. If you are looking for a lot of space within the rooms, choose the two queen bed balcony room (room 254). It was MASSIVE and so quaint. My friend had the petit queen bed balcony room (room 200) and her balcony was HUGE and overlooked all the foot traffic right down on Decatur St. The room itself was small (hence petit), but the balcony made it exceptional and great for pre gaming Bourbon Street. My other friend had the interior windowless room and she loved it for the black out effect. The location is perfect and all the rooms have the authentic New Orleans feel. All of the staff we interacted with was amazing and so so nice, but the cherry on top of this very quaint and cute hotel was Elysha. Not only was she one of the friendliest people we met in Nola, but she was genuine and sincere. You can tell Elysha really loves her job and excels in customer service. We will only ever choose the French Market Inn for Nola stays!!!! Thank you Elysha and staff for making our stay extra special and FUN !!!!!!

（由 Google 翻译）上周末，我有幸在法国市场酒店 (French Market Inn) 住了四晚，这真是一次难忘的体验。 从抵达的那一刻起，工作人员就让我感到宾至如归，每一次互动都热情、专业、真诚。 这家酒店堪称瑰宝。 它坐落在法国区的中心地带，完美地融合了历史魅力和现代舒适感。 建筑拥有美丽的旧世界风情，裸露的砖块和舒适的庭院（带泳池），但一切都显得清新、干净，维护得当。 我的房间一尘不染，配备了所有必要的设施，让我享受了一次非常轻松的住宿。 地理位置无与伦比。 距离杰克逊广场、密西西比河以及无数的餐厅、音乐场所和商店仅几步之遥，我可以尽情探索法国区的一切。 法国市场酒店为每天结束时提供了一个宁静的休憩之所，非常适合在新奥尔良的活力四射之后放松身心，在提供精品奢华的同时又不失其当地特色。 如果您想在新奥尔良的住宿期间体验地道的魅力、舒适的住宿体验以及无与伦比的地理位置，法国市场旅馆 (French Market Inn) 绝对是您的理想之选。 前台经理 Elysia 非常乐于助人，她人很好，友善又专业，与她交谈非常愉快。 （原文） This past weekend, I had the pleasure of spending four nights at the French Market Inn, and it was truly an unforgettable experience. From the moment I arrived, the staff made me feel welcome and every interaction was warm, professional, and genuine. This hotel is a gem. Nestled in the heart of the French Quarter, it strikes the perfect balance of historic charm and modern comfort. The building has beautiful, old-world character with exposed brick, and a cozy courtyard (with a pool) yet everything feels fresh, clean, and thoughtfully maintained. My room was spotless, and I had all of the amenities I needed for a very relaxing stay. The location couldn’t be better. Just steps away from Jackson Square, the Mississippi River, and countless restaurants, music spots, and shops, I was able to explore everything the French Quarter has to offer. The French Market Inn provided a peaceful retreat at the end of each day, perfect for unwinding after the lively energy of New Orleans, and managed to deliver boutique luxury without losing its local soul. If you want authentic charm, comfort, and an unbeatable location for your New Orleans stay, the French Market Inn is the place to be. Elysia, the front desk manager, was very helpful, fabulous, kind, professional and a joy to speak with.

（由 Google 翻译）这家旅馆太迷人了，服务也棒极了。员工非常友好热情。我订这家酒店是因为它就在“布布狂欢节”（Krewe of Boo）的游行路线上，我的选择果然没错！虽然没订到阳台房，但旅馆门前的街道景色也很不错！看起来阳台房的客人也和我们一样玩得很开心，还拿到了一些毯子！地理位置优越，服务一流，干净整洁。强烈推荐！ （原文） This inn is so charming and the service was fantastic. Staff was very friendly and accommodating. Booked this hotel because it was along the parade route for the Krewe of Boo and was not disappointed by my choice! Did not get a balcony room but the street in front of the inn was fine! Did look like balcony rooms had just as much fun as we did though and got some throws as well! Great location, great service, clean. Highly recommend.

（由 Google 翻译）我们入住的是面朝密西西比河的特大阳台房。房间不大，但非常漂亮干净。阳台很漂亮，这也是我们选择这间房的主要原因。可惜的是，阳台没有遮盖，阳光从清晨到傍晚都直射在阳台上，我们根本没法好好享受（大部分时间都太亮太热了，我们每天晚上都待在阴凉处）。晚上，街道噪音也让我们很不舒服（这倒不是酒店的错，但尤其是在周末，外面总是吵吵闹闹的，火车也鸣笛）。酒店员工都非常友好，入住前后都能寄存行李，这让我们能够比平时更长时间地享受这座城市。酒店位置绝佳——我们几乎可以步行到任何地方，而且周围环境非常安全。我们肯定会再次入住这里，但下次我们会要求一间远离街道的房间。:) （原文） We stayed in a king balcony room which faced the Mississippi river. The room was small, but really nice and clean. The balcony was cute, and was the main reason we selected this particular room, but unfortunately it wasn't covered, and the sun blared onto the balcony from early morning until evening, so we really couldn't enjoy it (it was too bright and hot most of the time, and we were out every evening when it was actually shaded). We also struggled with street noise overnight (no fault to the hotel, but especially during the weekend there were rowdy people outside and trains blaring their horns). The staff were all very friendly, and the ability to store our luggage before and after our stay was very helpful and enabled us to enjoy the city longer than we otherwise could have. The location was perfect - we easily walked almost everywhere, and the area felt very safe. We'd definitely stay here again, but next time we would request a room away from the street. :)

（由 Google 翻译）这家酒店虽然名气不大，但性价比很高。酒店由历史建筑改造而成，提供面积较小的客房，但配备了标准的酒店设施。员工非常热情友好，尽心尽力确保您拥有愉快的入住体验。酒店的内庭院是其一大亮点，甚至还配备了一个小型游泳池。酒店正对面就是杰克逊维尔啤酒厂购物中心旁的大型停车场，酒店客人可享受特价停车。从酒店步行即可到达整个街区、河滨区和世界咖啡馆 (Cafe du Monde)。更令人惊喜的是，我在周五和周六晚上都看到有婚礼队伍从教堂出发，沿着“第二线”游行路线穿过这家酒店，前往附近一家餐厅举行婚宴。（很可能是拿破仑咖啡馆二楼的婚礼场地。）此外，隔壁的 PJ's 咖啡馆也可以直接从酒店的内庭院进入。 （原文） This hotel flys under the radar but is a very good value. Renovated inside of historic buildings it offers smaller rooms outfitted with normal hotel amenities. The staff is very pleasant and works diligently to ensure you enjoy your stay. The inner courtyard is one of its best assets and even includes a small pool. Located directly across from the large parking lot next to the Jax Brewery shopping center. Special parking rates are given to hotel guests. The entire quarter, riverfront, and Cafe du Monde are within walking distance from this hotel. As a special bonus, on both Friday and Saturday night, I saw a wedding "second line" walk from the Cathedral to just pass this hotel to their own after-wedding reception at a nearby restaurant. (Likely the second floor wedding venue of Cafe Napoleon house.) Also, the PJ's coffee next door Is directly accessible from the hotel's inner courtyard.

（由 Google 翻译）我和家人之前就住过这家酒店，所以这次为了庆祝我的生日，我们决定再次入住。这家酒店一如既往地令人满意。抵达时，Michelle女士面带微笑地迎接了我们。长途旅行后，她沉稳的举止让我们倍感温暖。代客泊车员Joe（虽然他没有帮我们泊车）在我们交谈的过程中也非常热情友好。酒店距离布本街仅一个街区。如果您不想住在法国区或运河街附近，我强烈推荐这家酒店。 （原文） My family and I previously stayed at this location,so we decided to again for my birthday trip. This establishment hasn't failed us yet. Upon arrival Ms Michelle greeted us with a smile. Her calm demeanor was welcoming after a long trip. Joe, the valet associate( although he didn't valet our vehicle) was very welcoming and personable during our interactions. The hotel is a block from Bouburn street. I would definitely recommend this location if you don’t want to stay within the French Quarters or canal street.

（由 Google 翻译）我们下午四点多到的，房间还没准备好。我们体验到的服务令人失望。前台的Michelle态度冷淡，让我们的互动很不愉快。尽管我们连续两天都要求提供毛巾，但最终还是不得不用健身房毛巾，直到最终得到满足。 房间里的电话坏了，很难联系到前台或寻求任何帮助。每次我们都得亲自下楼，或者步行去健身房，这让人很郁闷。房间的清洁度也差强人意；地板上有碎屑，浴室的洗漱用品也不够齐全。 好的一面是，酒店的位置真的很棒。离波旁街很近，这意味着你无需开车就能轻松探索充满活力的夜生活和当地美食。附近的商店出售各种独特的纪念品，氛围热闹而温馨。 然而，糟糕的服务确实给我们的入住体验蒙上了一层阴影。感觉我们的担忧没有得到重视，我们离开前台时常常感到沮丧，而不是得到了帮助。我们对这次旅行寄予厚望，但酒店对客人舒适度的重视不足，让我们无法充分享受这次体验。如果您打算入住这家酒店，我建议您另寻住宿，因为当您想放松身心、享受美好时光时，服务质量至关重要。 （原文） We arrived after 4pm and the room was not ready. The service we experienced was disappointing. Michelle at the front desk displayed a dismissive attitude, which made our interactions less than pleasant. Despite requesting towels for two consecutive days, we had to resort to using gym towels until our request was finally fulfilled. The phones in the room did not work, making it difficult to reach the front desk or request any assistance. We had to go down in person each time or walk to the gym which was frustrating. The cleanliness of the room also left much to be desired; there were crumbs on the floor, and the bathroom wasn’t properly stocked with toiletries. On the bright side, the location truly is fantastic. Being so close to Bourbon Street means you can easily explore the vibrant nightlife and local cuisine without needing a car. The nearby shops offer a variety of unique souvenirs, and the atmosphere is lively and welcoming. However, the poor service really overshadowed our stay. It felt like our concerns were not taken seriously, and we often left the front desk feeling more frustrated than helped. We had high hopes for our trip, but the lack of attention to guest comfort has made it hard to enjoy the experience fully. I would recommend looking for other accommodations if you're considering a visit, as the service quality is critical when you're trying to relax and have a good time.

（由 Google 翻译）我非常享受在霍姆伍德酒店的住宿体验。早餐很棒，每周三晚上还有免费葡萄酒（需要给小费）。房间宽敞明亮。不过房间里有一股奇怪的味道，我猜可能是因为之前用作宠物房，地毯清洁剂的味道比较浓。味道比较重，我们不得不去买除味剂来掩盖。尽管如此，我还是会再次入住这家酒店，而且员工非常友好热情。 （原文） I very much enjoyed our stay at the Homewood. The breakfast was very good, they had a weds night free wine night (tipping expected). The room was large and spacious. There was a funny smell that lingered which I assume was carpet cleaner from being used as a pet room. It was strong enough for us to go get a spray to cover it. I would definitely stay here again though and the staff were friendly and helpful.

（由 Google 翻译）前台的Michelle非常棒，其他前台工作人员也都非常出色。Kendall总是乐于助人、彬彬有礼、专业周到！ 我希望酒店能检查一下房间里是否有用过的毛巾和垃圾。员工服务绝对值得五星好评！我会推荐Homewood Suites！下次来新奥尔良还会选择入住！ （原文） Michelle at the front desk was excellent, as well as all of the other front desk staff. Kendall was always helpful, courteous, and professional! I would have wished for the rooms to be checked for used towels and trash. The staff gets five stars plus!!! I will recommend Homewood Suites! And plan to stay there the next time we are in New Orleans!

（由 Google 翻译）地理位置绝佳！靠近圣路易斯第一公墓、故事村博物馆，距离保护厅不到半小时车程。交通便利，而且每周三晚上还有精彩的社交活动。 从前台接待员泰勒在我们办理入住手续，到帮我们安排洗衣、取包裹，再到整体的友好和优质的客户服务，酒店员工都非常出色。泰勒是Homewood Suites的宝贵财富！我一定会再次入住，尤其喜欢她提供的服务。她和那位在我同事生日当天替她代班的老太太一样都非常棒。我记得她的姓是格里芬/格里菲斯。 最后要特别提一下礼宾卡罗琳，她真是太棒了！她热情地推荐各种景点，并且真心实意地希望我们在这里度过一段美好的时光。我们非常喜欢故事村博物馆，以及她为我们安排的其他活动。 （原文） The location is great! Near St. Louis cemetery no.1, storyville museum and less than .5 to Preservation Hall. It's accessible along with a nice Wednesday night social. The staff has been wonderful from Taylor at the front desk on our checkin, to getting us squared away for laundry, package retrieval and over all niceness and great customer service. Excellent Em asset to the Homewood Suites family! I will come back here and stay especially for service like hers. She's wonderful along with the older woman who worked to cover part of my co-worker's shift on her birthday. I believe her last name is Griffin/Griffith. One last mention- Caroline was a true delight as a concierge! She was enthusiastic on her recommendations along with her genuine interest in making sure we had the best time here. We loved the Storyville museum as well as the other events she found for us.

（由 Google 翻译）我最近入住新奥尔良的Homewood Suites酒店，前台接待员K. Taylor女士让我的住宿体验更加完美。她热情友好，尽心尽力确保我一切所需都得到满足。她推荐的当地好去处都非常精准——尤其是法国区的酒吧。她推荐的每家酒吧都拥有绝佳的饮品、氛围和真正的新奥尔良风情。 在办理入住时遇到如此博学又真诚友善的人实属难得。她的热情好客为我的整个旅程定下了基调。我非常欣赏她的专业精神和友善热情——她让我感觉宾至如归。 （原文） I recently stayed at Homewood Suites while visiting New Orleans, and the front desk attendee Ms. K.Taylor made my stay even better. She was warm, welcoming, and went out of her way to make sure I had everything I needed. Her local recommendations were spot on — especially the bar suggestions in the French Quarter. Each spot she mentioned had great drinks, atmosphere, and that true New Orleans charm. It’s rare to meet someone so knowledgeable and genuinely kind at check-in. She set the tone for the whole trip with her hospitality. I really appreciated her professionalism and friendly energy — definitely made me feel at home away from home.

（由 Google 翻译）令人失望的中档酒店入住体验 这是一家中档酒店——别抱太大期望。房间很旧，而且一直有吱吱作响的声音，却没人能确定是什么。我不得不戴着耳塞睡觉。 第一天，给我安排的房间不是我预订的。我指出后，他们给我换了房间，但显然没有更新记录。深夜，有人敲我的门，然后前台打电话来说：“您走错房间了。”我解释了情况后，他们道了歉，但之后我当然睡不着了。 酒店外面的旗帜破损了——难道没人注意到吗？早餐一般。大多数员工都显得不太友好，只有前台的米歇尔非常热情友好。 酒店位置还不错，但如果我再来新奥尔良，我绝对不会再住这家酒店了。我信任希尔顿这个品牌，但很遗憾，我失望了。 （原文） A Disappointing Stay at a Mid-Range Hotel This is a mid-range hotel — don’t expect too much. The rooms are old, and there was a constant creaking noise that no one could identify. I had to sleep with earplugs. On the first day, the room I was given was not the one I had reserved. After I pointed this out, they changed my room, but apparently didn’t update their records. Late at night, someone knocked on my door, and then the front desk called saying, “You’re in the wrong room.” Once I explained the situation, they apologized, but of course, I couldn’t sleep after that. The flags outside the hotel are torn — doesn’t anyone notice? Breakfast was average. Most of the staff seemed unfriendly, except Michele at the front desk, who was extremely helpful and kind. The location is decent, but if I ever come back to New Orleans, I won’t stay at this hotel again. I trusted the Hilton name, but unfortunately, I was disappointed.

（由 Google 翻译）总体来说，体验相当不错。有几个优点值得一提。地理位置优越——就在法国区边缘，所有主要旅游景点都在步行距离内，考虑到新奥尔良停车难的问题，这非常方便。建筑本身有些老旧，但他们进行了高质量的翻新，看起来干净整洁，保留了老城区的魅力。客房服务也很好。他们每天都会打扫，还为我们四个人准备了四套毛巾，这在同类型的酒店中相当罕见，通常你需要去前台询问。总的来说，这是一个不错的住宿地点，没有太大的缺点。 （原文） Overall pretty good experience. There are a few good things to highlight. The location is ideal - right on the edge of the French District, all major tourist attractions were within the walking distance, which, given huge parking issues in New Orleans, is very convenient. The building itself is old, but they did a quality renovation and it looks neat and tidy with the old city charm preserved. Room service is also good. They cleaned daily and left four sets of towels for the four of us, which is quite a rare case in this type of hotels, normally you have to go to the reception and ask. Again, a nice place to stay overall, no major drawbacks.

（由 Google 翻译）今天入住。对酒店的第一印象不错。和很多人一样，我对一两个街区外每天45美元的停车场感到很惊讶。停车时，我正试图倒车到靠墙的狭小空间，服务员冲我大喊大叫。他没有丝毫道歉，尽管他看得出来他明显惹恼了我。散步后我们回到房间，我发现床是斜的。浴室也不能用。我打电话给前台，前台员工不太友好，不过她派了个维修工来，虽然只是暂时修好了，但现在又不行了，我太累了，没空争论或换房间。所以，就这样吧。好的方面是，房间和酒店整体感觉非常干净，我很喜欢这一点。 （原文） Checked in today. Initial impression of the hotel is nice. I was also surprised like many others of the $45/day parking a block or two away. Upon going to park, the attendant was yelling at me as I was trying to back into a very tight space next to the wall. He was not apologetic in any way even though he could tell he had visibly upset me. When we returned to our room after a walk, I noticed the bed is slanted. And the bathroom doesn't function. The front desk associate I called was not overly friendly, however she did send a maintenance man who very temporarily fixed the issue, but it is now not functioning again and I am too tired to argue or move rooms. So it is what is. On a positive note, the rooms and hotel in general do feel really clean so I love that about it.

（由 Google 翻译）我的房间看起来就像刚刷过漆，换了新家具一样。我不喜欢的是，提前一个多月订好房并付了所有费用后，每天还得额外付50美元的押金。押金可以退还，但我希望能提前知道。预算有限的人可能没有那么多钱。 （原文） My room looks like it was just updated with new paint and furnishings. What I didn't like was after making and paying for everything up front and over a month in advance I had to pay $50 a day extra in deposits. The deposits are refundable but I would have like to have known ahead of time. Anyone on a budget vacation might not have had the funds.

（由 Google 翻译）出于诸多原因，我强烈不推荐入住这家酒店。我的入住体验非常糟糕。 1. 房卡只要接触手机一次就会失效，必须返回前台重新激活。我入住两天期间发生了四次这种情况，非常令人恼火。 2. 所谓的“免费”早餐简直惨不忍睹。他们只提供一份热腾腾的Gaga粉和冷冻香肠。面包种类有限，而且没有无麸质面包。 3. 没有瓶装水，只能在各楼层的自动售货机购买。冰块也只在两层楼有。 4. 房间门在别人开关时声音很大。 5. 熨衣板坏了。 6. 除了11月8日白天值班的那位金发棕卷发的男士之外，其他前台工作人员都显得很不耐烦。他是唯一一个态度友好的。可惜我没记住他的名字。 新奥尔良有很多其他选择。我以后绝不会再住这家酒店。 （原文） I would not recommend staying here for so many reason. Had a terrible experience. 1 - if you touch your key to your phone even once, the key deactivates and you have to go back to the front desk to get it to work again. Happened 4 times in my two day stay. Very frustrating. 2 - the “free” breakfast is pitiful. They serve you the hot portioner of powdered Gaga and frozen sausage. Limited bread options, no gluten free 3 - no bottled water, only in the vending machines which are located on various floors throughout. Ice is only located on two floors. 4 - Room doors are very loud when others open/close. 5 - Iron board was broken 6 - front desk staff is bothered if you have a problem except the gentleman with blonde/brown curly hair that worked on 11/8 during the day. He was the only nice one. Didn’t catch his name. There are MANY options in New Orleans. I won’t stay here again.

（由 Google 翻译）所有工作人员都非常友好和乐于助人，他们对狗狗和孩子都很友好，这真是太棒了。全家都去了。我想说的是，早上需要穿过停车场。每天早上停车场里到处都是静脉注射的废物，对我的狗狗来说非常不安全。有些甚至连盖子都没盖。除此之外，我们明年还会再住这里。 （原文） All of the staff was really friendly and helpful their dog friendly and kid friendly, which was amazing cuz.The whole family got to go. I would say that the parking garage needs to be walked through in the morning. There was IV waste all over the parking lot every morning, super unsafe for my doggo. Some of them didn't even have the caps on. Other than that, we will stay there again next year

（由 Google 翻译）这家酒店位于法国区，交通便利。酒店干净整洁，装修时尚，但仍保留着法国区的氛围。我们一定会再次入住这里。酒店干净整洁，装修时尚。所有员工都非常友善，乐于助人。我们在贝斯特韦斯特圣克里斯托弗酒店度过了一段美好的时光。 （原文） This hotel is very convenient in the French Quarter. Very clean and updated but still has the French Quarter feel. We will definitely be staying here again. The hotel is very clean and updated. All the staff are very kind and helpful. We had a wonderful experience at the Best Western St. Christopher.

（由 Google 翻译）这大概是我住过的最差的酒店了。我在这里住了四天，淋浴从来没有热水。我早上试过不同的时间洗澡，结果都一样。酒店管理人员说是因为酒店客满了……这根本不是借口。我的洗手池也坏了，总是积水，我跟管理人员说了之后，他们派来的人竟然直接把排水塞拔掉了……真是个笑话！ （原文） This is probably the worst hotel I’ve ever stayed at. I’ve been here for four days and there has never once been hot water in the shower. I tried showering at different times in the morning and it made no difference. The management said this was because the hotel was full… not a good excuse. My sink is also broken and just fills up with water, and when I told this to the management whoever they sent just removed the drain stopper… What a joke of a place.

（由 Google 翻译）在这里度过了一个周末，玩得非常开心！这家酒店很不错，有两栋楼，可以同时使用健身房、餐厅和酒吧。 食物太棒了！！我们一家人在这里吃了一顿美味的早餐，非常享受！！特别感谢 SONYIA！！ SONYIA 非常友善、友好，真是个很棒的人，让我们的体验更加完美！！希望 Q & C 酒店知道 SONYIA 是多么宝贵的财富！！ 在前台帮我服务的 KENNETH 也非常棒！KENNETH 友好、聪明、乐于助人，竭尽全力确保我们住得舒适。 房间打扫得非常干净，床/床单超级舒服！他们只是提醒你一下……他们让房间保持凉爽，所以你可能需要多要一些毯子！除此之外，你一定会爱上这里！！ 我们在 Q & C 酒店的住宿体验真是赞不绝口——从代客泊车员到辛勤的客房清洁工，再到酒店餐厅/酒吧的所有员工；我们在长周末遇到的每个人......都非常棒！ （原文） Stayed here for the weekend and really enjoyed ourselves! Nice hotel with two buildings that gives you access to both which includes the gym, restaurant and bar. The food was amazing!! Our family had a delicious breakfast here and really enjoyed it!! Special thanks to SONYIA!! SONYIA was so kind, friendly and just all around a wonderful individual who made our experience all the better!! I hope the Q & C hotel knows what an asset SONYIA is!! KENNETH, who helped me at the front desk was fantastic too! KENNETH was Friendly, smart & helpful & went above and beyond to ensure our happiness. The rooms are very well kept and the beds/linens were super comfortable! They only heads up you may need… They keep the place freezing so You may need to ask for extra blankets! Other than that, you will LOVE it here!! can’t say enough about our stay here at Q & C hotel - from the valet guys to the hardworking housekeepers; the entire staff at their on site restaurant/bar; everyone we encountered during our long weekend… Were really awesome !

（由 Google 翻译）这家酒店真的很棒。离波旁街和各种课外活动场所都不远。酒店设施齐全。酒店实际上在街道两侧有两栋楼。酒吧也很棒。我去的时候在那里喝了几杯好酒。他们确实提供一些食物，但我没有享用过。 （原文） This is a really nice hotel. Not too far away from Bourbon Street and all the extracurriculars. Plenty of amenities on property. The hotel actually has two buildings on either side of the street. The bar is very nice. I had a couple nice drinks down there on my visit. They do offer some food, but I have not taken advantage of that.

（由 Google 翻译）大楼本身非常安静，调酒师的服务也很棒。地理位置绝佳。然而，我们住了四天，遇到了一些问题。没错，这是一栋老建筑，但我们的担忧并没有得到解决。马桶一直在漏水，所以我们每次上厕所都得把盖子打开，好方便维修。我们整个入住期间都没有热水。我们尝试在一天中的不同时间洗澡，但仍然没有热水。我们多次向前台反映，但前台没有采取任何措施。他们给了我们早餐券，以弥补由此造成的不便。当我们去使用早餐券时，他们却莫名其妙地停止了早餐供应。如果您喜欢冷水淋浴和持续不断的浴室噪音，那么这家酒店就是您的理想之选。 （原文） The building it self was very quiet and the bartenders were phenomenal. The location is perfect. However, we stayed for 4 days and had a few issues. Yes, it is an old building but our concerns were not addressed. The toilet ran the whole time so we had to keep the top off so we could fix it every time we went to the bathroom. We had no hot water the whole stay. Even tried taking showers at different times of the day and still no hot water. We let the front desk know several times and. Nothing was done. They gave us breakfast vouchers to use for the inconvenience. When we went to use the vouchers, they closed down breakfast and did not have a reason why. If you want cold showers and constant noises from the bathroom, this is your hotel to stay.

（由 Google 翻译）翻修过的旧建筑如今已是功能齐全的精品酒店。小巧、温馨，设施齐全。远离喧嚣，既能暂时忘却喧嚣，又能轻松融入人群。我降低了房间评分，因为912房间的很多插座都坏了，淋浴水压也几乎没有。不过，房间干净安静。 （原文） Rehabbed older building now a fully serviceable boutique hotel. Small, personable, with 'all the things'. Far enough away from the crowds to leave them behind, but closer enough if you want to join in. I downrated my room score as, in room 912, a lot of the outlets did not work, and there was almost no water pressure in the shower. It was clean and quiet though.

（由 Google 翻译）地理位置优越，步行即可到达。前台、代客泊车和酒吧的服务都非常棒。可惜的是，我们的房间有点小，而且百叶窗坏了，所以我们整个旅程都无法摇上或摇下窗户。 不过，前台处理得很好，服务也很好。维修人员也非常专业，沟通起来很愉快！:) （原文） Great location, extremely walkable. AMAZING service from front desk, valet, and bar. Unfortunately, our room was a bit on the smaller side and our window blinds ended up breaking, so we couldn't roll the window up or down our entire trip. That being said, front desk handled the situation very well and treated us well. The maintenance man was also extremely professional and a pleasure to talk to! :)

（由 Google 翻译）我们在入住期间遇到的所有员工都非常友好热情。酒店位置便利，步行即可到达许多热门景点。酒店提供代客泊车服务，但由于我们入住期间无需开车，所以选择将车停在 Camp 和 Poydras 交汇处的停车场，费用为每天 30 美元。和大多数老建筑一样，这里偶尔会出现一些管道问题，但维修人员很快就上门专业地解决了问题。我曾多次入住这家酒店，以后还会再次入住。 （原文） All staff members we encountered during our stay were friendly and helpful. The hotel is conveniently located within walking distance of many popular spots. Valet parking is available, but we opted to self-park in garage on Camp and Poydras for $30/day as we weren't needing to drive anywhere during our stay. As with most older buildings, there is occasional plumbing problems but maintenance arrived at the room quickly and professionally to resolve. I have stayed here a couple of times and will stay again.

（由 Google 翻译）从今以后，这家酒店将成为我在新奥尔良最爱的酒店。 我喜欢这里的氛围，而且它位于一个安全的街区。 食物美味，饮品也很棒，营业至深夜。 服务一流，房间风格各异。 酒店位置优越，步行即可轻松到达所有景点。 （原文） My new favorite New Orleans hotel from here on out. Love the atmosphere. In a safe neighborhood. Great food. Great drinks open late. Service was great and the rooms are eclectic. Location is an easy walk to everything

（由 Google 翻译）我陪我的另一半去新奥尔良参加一个贸易展，所以很多时间都在酒店远程办公。我在房间里工作，也在楼下宽敞的大堂和用餐区工作——网络没有问题，其他酒店都有网络。早餐很不错，可以选择定制煎蛋卷或自助餐。咖啡也相当不错。 酒店位置非常适合参加会议。我们步行去了几次波旁街——足足二十分钟。 房间很干净，还有一个小阳台，很不错。健身设施也足够了——三台跑步机、几台椭圆机、一些自由重量器械和一台不错的滑轮训练机。游泳池有点小，所以不用管它。工作人员很友好，也很乐于助人。我在入住期间没有遇到什么问题。 （原文） I accompanied my other half to New Orleans to work a trade show so I spent a lot of time in the hotel working remotely. I worked in the room and also downstairs in the vast lobby and eating area - no issue with internet, which alive had at other hotels. The breakfast was good with the option to have a custom omelette or the buffet. The coffee was pretty good too. The location is great for convention attendees. We walked to Bourbon Street a few times - a good twenty minute walk. The room was clean with a small balcony which was nice. The workout facility was adequate- three treadmills, a couple of ellipticals, free weights, and a decent pulley machine. The pool is a bit of a joke so don’t bother. The staff was friendly and accommodating. I didn’t have any real problems during my stay.

（由 Google 翻译）感谢 Trell、Dana、Marvin 和 Aaron 的卓越服务，我在 Embassy Suites 酒店拥有了一次非常棒的入住体验。他们每个人都尽心尽力，让我的住宿舒适愉快。 Trell 热情友好、体贴周到，总是乐于助人。 Dana 的热情服务让我从抵达的那一刻起就感到宾至如归。 Marvin 专业高效，始终确保一切顺利进行。 Aaron 积极乐观的态度和对卓越客户服务的执着追求给我留下了深刻的印象。 他们的团队合作和敬业精神真正提升了我的入住体验。很少能遇到如此真心实意以待客之道为核心的团队。Embassy Suites 酒店拥有如此优秀的团队实属幸运，如果您想要享受优质的服务和难忘的入住体验，我强烈推荐您入住这里。 （原文） I had an outstanding experience at the Embassy Suites thanks to the exceptional service from Trell, Dana, Marvin, and Aaron. Each of them went above and beyond to make my stay comfortable and enjoyable. Trell was friendly, attentive, and always willing to help with anything I needed. Dana provided warm, welcoming service that made me feel right at home from the moment I arrived. Marvin was professional, efficient, and consistently ensured everything ran smoothly. Aaron stood out with his positive attitude and commitment to excellent guest service. Their teamwork and dedication truly elevated my stay. It’s rare to encounter a group so genuinely focused on hospitality. Embassy Suites is fortunate to have such a fantastic team, and I highly recommend staying here if you want great service and a memorable experience.

（由 Google 翻译）我们每次去Embassy Suites都爱住。这里的每个人都非常乐于助人、热情好客、和蔼可亲。从前台到餐饮团队，再到客房服务，Marvin 的服务态度都非常好。我问了房间、酒店、餐厅以及周边有什么好玩的，他都热情地帮助我。煎蛋卷摊位的那位女士，我没记住她的名字，但她特意帮我拿了不含乳制品的牛奶，人非常好，煎蛋卷也很棒。每次我们来新奥尔良，我们都会继续住在这里！ （原文） We love staying at Embassy Suites everywhere we go. Everyone at this location has been very helpful, hospitable, and kind. From the front desk to the food and beverage crew to housekeeping. Marvin was the best, super helpful when I had questions about my room, questions about the hotel, where to eat and what’s going on in the area. Also the woman at the omelette station, I didn’t get her name, but she went out of her way to get me dairy free milk and she was so kind, and the omelette was great too. Every time we visit New Orleans we will continue to stay here!

（由 Google 翻译）这是我第二次入住这家酒店，这次体验比上次好太多了！酒店地理位置优越，方便购物、观光和前往邮轮港口。房间很漂亮，床也很舒服。 服务非常出色，尤其是前台接待员Ashley！她热情友好地接待了我们。他们真诚地感谢我的金卡会员身份，并免费提供饮用水和小吃。Ashley非常乐于助人，这在早高峰紧张的旅行中意义非凡。Marvin协助Ashley处理我们的请求，他非常乐于助人，也很专业。 Ashley和Marvin都很好地代表了希尔顿品牌。正因为他们，我还会再次入住这家酒店。我非常赞赏他们卓越的服务和专业精神！ （原文） This is my second stay at this location and this time was exceptionally better than our last! The hotel is in a great location for shopping, sight seeing and the cruise port. The rooms are nice and the beds are very comfortable. The service was outstanding, in particular the front desk clerk, Ashley! We were greeted with courtesy and kindness. I was sincerely acknowledged for being a gold status member and offered the complimentary water and snacks. Ashley was very helpful and accommodating which was meaningful after early and stressful travel. Marvin had to assist Ashley with our request and was very helpful and professional as well. Both Ashley and Marvin represent the Hilton brand very well. Because of them, I will return to this location. I commend them for their exceptional service and professionalism!

（由 Google 翻译）服务很棒，但我们房间的空调噪音很大，吊扇也坏了。酒店位置绝佳，员工也很棒。只是空调噪音太大，我根本睡不着。我相信这只是个别房间的问题。景色非常优美，楼层越高，景色越好。 （原文） Great service but our room had a very loud AC and a non working ceiling fan. The location is awesome. The staff was awesome. I just couldn't sleep with the loudness if the AC. Im sure it was a one off room. The view is fabulous. The higher you go the better the view.

（由 Google 翻译）员工态度友善，但房间和酒店本身都比较陈旧，亟需翻新。空调噪音极大，严重影响睡眠，尤其是在半夜自动开启浴室灯的时候。免费早餐还算可以，但谈不上惊艳。酒店位置便利，靠近会议中心，但附近一些街道晚上感觉不太安全。考虑到会议期间某些晚上近700美元一晚的价格，我不会再次入住这家酒店。 （原文） The staff were pleasant but the rooms and hotel itself were tired and in need of major renovation. The air conditioners were extremely loud and disruptive to sleep, especially when they would activate the automatic bathroom lights in the middle of the night. The breakfast was decent for a free breakfast but I would not call it amazing. The location is convenient to the convention center, but some streets in the immediate area feel somewhat sketchy at night. For close to $700/night on some nights during a conference, I would not stay here again.

（由 Google 翻译）员工服务很棒。床很舒服。从酒店可以欣赏到桥后壮丽的日出景色。房间干净整洁，满足基本需求。早餐不错，但新奥尔良有很多很棒的选择。不足之处是：酒店距离我们大部分时间都待的法国区大约一英里。我们四个人需要额外的毛巾，因为酒店每天只提供两条。不过，只要提出要求，他们就会提供。他们应该根据入住人数提供相应数量的毛巾。如果酒店离法国区更近一些，我们会再次入住。 （原文） The staff was great. Bed was comfortable. Great view of the sunrise behind the bridge. The rooms are clean, and serve their purpose. Breakfast is good, but New Orleans has so many great options. Negative; It is about a mile from the French Quarter, where we spent all of our time. We did have to ask for extra towels 4 of us as they only left 2 each day. But they provide them when asked. They should see how many people are checked in and leave that many towels. We would stay here again if it was closer to the French Quarter.

（由 Google 翻译）很棒的酒店！这些年来，我们在新奥尔良住过很多酒店，这家是我们最喜欢的之一。员工友好，装修干净现代，还有泳池和热水浴缸。包含全套早餐。晚间接待处提供饮料和食物，布置得很不错。如果您需要任何留在车里的东西，或者想开车四处转转，​​不想等代客泊车，停车场也方便客人使用。地理位置优越。酒店的赞誉之词真是说不完。 （原文） Great hotel! We’ve stayed in so many hotels in New Orleans over the years & this one is one of our favorites. Friendly staff, clean & modern decor, pool & hot tub. Full breakfast included. Evening reception setup with drinks & food is nice. Parking garage is accessible to guests if you need anything you left in car or want to drive around & not wait for valet. Great location. Can’t say enough good things about it.

（由 Google 翻译）这是我们在新奥尔良住过的最棒的酒店！我来新奥尔良很多年了，住过很多酒店，但这家绝对是我体验最好的！德鲁里广场酒店是一颗隐藏的宝石，它位于中心位置，方便前往您想去的地方。从酒店前往超级穹顶体育馆、冰沙国王中心、运河街和法国区都很方便。价格非常合理，热早餐吧更是让价格更加实惠。房间非常干净。所有员工都非常友好，而且专业。酒店里有一个很棒的酒吧。房间很漂亮，非常干净——我喜欢高高的天花板，让房间感觉更宽敞。与我住过的其他酒店不同，这里的走廊和房间都很安静。我们入住期间没有去游泳池或热水浴缸，但如果我们有时间的话，那也算是一个额外的福利。酒店有一个受保护的停车场，每天收费 35 美元，在新奥尔良这个价格还算合理。另外，由于你的车停在酒店停车场，我觉得我的车非常安全。我和我丈夫很快会再次入住这里！这真是一次非常棒的体验！ （原文） This is the best hotel experience we have had a new orleans! I have been coming to New Orleans for many years and staying in many hotels, but this was by far the best experience! Drury plaza is a hidden gem, it is in a central location to areas you would want to visit. It's easy to get to the Superdome, Smoothie King Center, Canal Street, French Quarter. The prices are very reasonable and the hot breakfast bar makes that price even more reasonable. The rooms are extremely clean. All of the staff were extremely friendly and professional knowledgeable. There is a very nice bar at the hotel. The rooms were beautiful and extremely clean - I love the high ceilings that make the rooms feel more spacious. The hallways and rooms were quiet unlike other hotels I've stayed at. I did not get to visit the pool or the hot tub while we were there, but that is a bonus if we had had time. There is a protected Hotel parking garage that is $35 a day which is reasonable in New orleans. Also by your car being in a parking garage on Hotel grounds, I feel like my car was very safe. My husband and I will be staying here again soon! This was a great experience all the way around!

（由 Google 翻译）一流的服务！！！除非体验极佳，否则我不会写评论，而这家酒店值得我写评论，因为他们值得！工作人员人非常好！！！他们竭尽全力让我们住得舒适，并解决了我们入住时遇到的房间问题。我们的房间暖气太差了，电视也坏了，所以他们很乐意帮我们换到更好的房间，并确保我们满意后才换。房间很干净。我们早餐和晚餐都吃得很好。由于房间问题，他们帮我们解决了停车问题，并多次道歉。入住和退房的体验都很棒！每个人都面带微笑，非常友好。地理位置也非常好。我们还会再来的，还会再次入住这里！很棒的酒店，强烈推荐给大家！我们在这里感觉很安全。我们度过了愉快的旅程！住在这里，你不会失望的！ （原文） TOP SERVICE!!! I do not write reviews unless we have an EXCELLENT experience, and this hotel will get a review from me because they deserve it! The staff are so nice!!! They went above and beyond to make our stay comfortable and fix a room issue we had when we checked in. Our room just could not get warmer, and our tv was not working, so they gladly switched us to a better room and made sure we liked the room before switching. The rooms are clean. We got fed well both for breakfast and dinner. They took care of our parking due to our room issue, and they apologized many times. Checking in and checking out was a wonderful experience! Everyone had a smile on their faces and all were super nice. The location is in an excellent spot as well. We will be back and we will be staying here again! Great hotel and highly recommend it to anyone and everyone! We felt safe here. We had a great trip! Stay here, you won't be disappointed!

（由 Google 翻译）在入住之前，我从未听说过德鲁里广场酒店。这次入住纯属偶然。我当时同意参加假日酒店度假俱乐部的分时度假推介会，而新奥尔良德鲁里广场酒店是可选酒店之一。我真是太庆幸自己去了！虽然我最终没有购买分时度假权，但德鲁里广场酒店却赢得了一位终身客户。以后度假我一定会优先考虑德鲁里广场酒店！这家酒店的设施和服务都棒极了。一切都维护得非常好，安全系数很高，地理位置优越，客户服务一流，所有的食物和饮料都非常美味，我感觉就像在家里一样自在。我简直无法用语言来表达我的赞美之情。酒店非常干净！每一位员工都热情友好，服务周到。酒店门口就有有轨电车站。一切都和网站上描述的一模一样（游泳池、热水浴缸、早餐、晚餐（含三杯免费酒精饮料）、晚上提供爆米花等等）。员工们也给了我很多实用的建议和推荐。我肯定会再次入住这家酒店，以后所有的旅行都会优先考虑德鲁里酒店！ （原文） I had never heard of the Drury Plaza Hotels prior to this stay. I ended up here by chance. I agreed to do a Holiday Inn vacation club timeshare presentation and the NOLA Drury Plaza was one of the options to stay in. I am so glad I did!! I said no to buying into the timeshare, but Drury Plaza Hotels has gained a lifetime customer. I will be looking for a Drury Plaza hotel for any future vacations!! The amenities and staff of this hotel were absolutely incredible. Everything was so well kept, super secure, great location, amazing customer service, all of the food and beverages were so good, and I literally felt like I was right at home. I cannot say enough great things. Everything was so clean! Every employee interaction was super positive and pleasant. There is a street car (public transpo) stop right outside of the building. Everything was exactly as described on the website (pool, hot tub, breakfast, dinner with 3 complimentary alcoholic beverages, popcorn in the evenings, etc.). The staff had great tips and recommendations. Definitely would stay here again and again and will be looking for Drury Hotels for all my future trips!!

（由 Google 翻译）房间非常干净，床也很舒服。地理位置靠近很多旅游景点。自助早餐也很棒。下午5点到7点有欢乐时光，但我们错过了。真希望停车费不要那么贵，自助停车要35美元。这里甚至没有代客泊车服务……绝对安全的区域。 （原文） The rooms were really clean and comfy beds. The location is close to a lot of tourist spots. The breakfast buffet was really good too. They have happy hour from 5 to 7 pm but we missed it. I wish parking wasn’t so expensive $35 to self park in a garage. It’s not even valet.. definitely secured area.

（由 Google 翻译）我们在这家酒店的住宿体验非常令人失望。房间里的空调噪音极大，而且有好几次完全没有冷水。好不容易解决了冷水问题，浴室的管道又开始发出持续不断的流水声，吵得我们几乎无法入睡。 更糟糕的是，我们刚到的时候洗手池的排水就不畅——客房服务人员本应在客人入住前发现并报告这个问题。当我们提到冷水问题时，经理说可能是因为我们这边的楼正在装修。但如果那边真的在装修，那这些房间一开始就不应该出租给客人。 我们拨打了酒店的客服电话寻求帮助，接线员先是让我们等了好几分钟，然后接通后又让我们再次等待——当时我们正在洗澡。这真的让人很恼火。当我们表达不满时，接线员甚至还让我们“不要大声嚷嚷”，这让我们感觉非常不尊重人。 唯二的两颗星是给前台工作人员的，他们迅速而礼貌地处理了我们的换房请求。他们的服务很棒。 新奥尔良是个很棒的城市，但可惜的是，这次酒店体验真的让我们心情大打折扣。 （原文） Our stay at this hotel was quite disappointing. The air conditioner in our room was extremely noisy, and there were several times when there was no cold water at all. When the cold water issue was finally fixed, the bathroom pipe started making a continuous running-water noise that made it almost impossible to sleep. On top of that, the sink in the washbasin didn’t drain properly when we first arrived — something the room service should have noticed and reported before guests checked in. When we mentioned the cold water issue, the manager told us it might be due to renovation work on our side of the building. But if there’s active renovation in that area, those rooms really shouldn’t be rented out to guests in the first place. We called the hotel’s phone line for help, but the operator first put us on hold for several minutes, then picked up again only to ask us to hold on once more—while we were in the middle of taking a shower. It was really frustrating. When we expressed our frustration, the operator even told us “not to yell,” which felt quite disrespectful. The only two stars are for the front desk staff, who handled our room change request quickly and courteously. Their service was great. New Orleans is a wonderful city, but unfortunately, this hotel experience really dampened our mood.

（由 Google 翻译）我们入住时，酒店的客户服务简直太棒了！Jamie 非常热情友好。房间设施齐全，干净整洁，气味清新。六楼的泳池也非常安全干净，适合家庭入住。按摩浴缸也很干净，配有计时器。酒店还提供晚间服务，每位成人10分钟即可享用晚餐，并可免费享用三杯酒精饮料。早餐免费，种类丰富，冷热食物种类齐全。走廊里的清洁人员非常友好。总而言之，体验非常棒！停车场位于酒店侧面，方便租车人士使用。我们曾预订了旅游接送服务，他们就在酒店门前接我们。非常棒的体验，强烈推荐！ （原文） Customer service while we walked in was phenomenal! Jamie was very pleasant and inviting. The room was very well stocked, clean, smell fresh. The pool on the sixth floor also was a very safe, clean environment for families. The Jacuzzi also was very clean that has a timer. Evening hours, 10 minutes to get a late dinner along with three free alcohol Beverages per adult. Breakfast is complementary and it is well stocked, variety, cold, and warm foods. Cleaning staff is very friendly in the hallways. Overall, a great experience! Parking is on the side of the building for people who are renting cars. We did pick ups for tours and they pick us up right in front of the hotel. Great experience recommend!

（由 Google 翻译）这家度假村简直太棒了！整栋建筑都充满了新奥尔良的独特魅力，让人印象深刻。地理位置也绝佳，既远离喧嚣，又离所有地方都很近。员工热情友好，服务专业周到，让我感觉宾至如归，就像在家里一样。度假村的设施也很棒，包括游泳池。套房宽敞明亮，干净整洁，厨房设施齐全（包括双灶燃气灶、全尺寸冰箱、洗碗机和微波炉组合）。我所需的一切都应有尽有，甚至超出预期……我绝对会向所有人推荐这家度假村！ （原文） This resort was absolutely amazing! It was great to see the New Orleans charm throughout the building. The location is perfect as it is far enough away from the hustle and bustle, but still very close to everything. The staff was very friendly and professional. They made me feel welcome. Just like I was at home. The immunities were nice as well to include a pool. The suites were very spacious, clean, and had a full operational kitchen (to include two burner coat top, full size refrigerator, dishwasher, and microwave oven combo). I had everything I needed and more... I would definitely recommend this place for anyone to stay!

（由 Google 翻译）就在花园区圣查尔斯街附近。门外就有电车站，非常方便。 工作人员太棒了！代客泊车员很有礼貌，而且很专业地处理我们的车。 保安一直在场，让我们感觉很安全，不允许非酒店住客进入。 前台的女士们非常有礼貌！礼宾部的员工非常棒！我告诉他们我想在哪天做什么，他们就帮我安排好了一切。真是太轻松了！ 房间干净、安静、宽敞。 法庭安静祥和。我们甚至感觉不到自己就在一条繁忙的街道旁边。 我期待下次再次入住这里。 （原文） Right off of St. Charles in the Garden district. There was a street car stop right outside the door which was handy. The staff was amazing! The Valets were polite and handled our car professionally. The security guards were always present and kept us all feeling safe and not allowing people who weren't guest in the hotel. The front desk ladies were so polite! The concierge staff was fabulous! I told them what I wanted to do on what days and they got EVERYTHING scheduled and figured out for me. It was a breeze! The room was clean, quiet, and spacious. The courtroom was quiet and peaceful. It didnt even feel like we were right by a busy street. I look forward to staying there again on my next visit.

（由 Google 翻译）我们住在12楼，电梯整晚都发出撞击和咔哒声。整层楼都震动了，我们一个星期都睡不着觉。房间不错，干净整洁，但水压很差。花园很棒，有一个小泳池，屋顶可以进入，尤其是在晚上，景色非常优美。前台的一位工作人员态度很粗鲁，但其他工作人员都很热情好客。 （原文） We were on the 12th floor and the elevator made bumping and clacking sounds all night. Shook the whole floor and we couldn't sleep for a week. The room was nice, clean, but no water pressure. Awesome garden with a small pool and the accessible roof has a wonderful view especially at night. One of the staff was rude at the front desk but all the other staff was very hospitable.

（由 Google 翻译）第一次来新奥尔良。房间不错，就是有点小。墙上有一面全身镜，但是被梳妆台和电视挡住了？水压有点低。外面有很棒的区域可以坐着听音乐。健身房不错。泳池虽小但很好。按摩浴缸坏了——好像是零件还没到。分时度假推介会简洁明了。代客泊车/车库停车费是每晚50美元，但如果我们去参加推介会就可以免除。和Bryce和Donie打交道很愉快。 （原文） First time in NO. Room was nice but small. Full length mirror on wall but behind dresser and TV???? Water pressure was low. Nice outside areas to sit with music. Nice gym. Small pool but nice. Jacuzzi was not working- waiting on a part it seems. Timeshare presentation was quick and to the point. Valet/garage parking fee is $50/night but was waived if we went to presentation. Bryce and Donie were a pleasure to deal with.

（由 Google 翻译）新奥尔良是个老少咸宜的旅游胜地，每次到访都是一次全新的冒险。我拥有温德姆酒店集团的分时度假会员资格，由于今年只剩下几个月可以使用积分，我决定和妻子搭乘短途航班前往“大快活城”（新奥尔良的别称），入住温德姆大道广场俱乐部酒店。 这家酒店位于远离市中心的地方。如果您喜欢远离市中心的喧嚣，这里的位置非常理想。虽然步行即可到达市中心边缘，但如果您想去法国区或超级穹顶体育馆，则需要乘坐交通工具。 房间是公寓式的，这意味着您将拥有完整的起居室、厨房等设施，以及独立的卧室和宽敞的浴室。房间安静舒适，工作人员也比较注重隐私，不会打扰客人。也就是说，除非您主动要求，否则酒店不会提供客房清洁服务。这对于喜欢享受私人空间的客人来说非常友好。 酒店设施齐全，包括健身中心、商务中心、室外游泳池、户外火炉区，甚至还有一个可以俯瞰城市美景的屋顶露台。酒店旁边就有一家餐厅，步行范围内还有几家其他值得推荐的餐馆。 我和妻子总体上很喜欢这次入住这家分时度假酒店，但我们非常不喜欢酒店老板在我们入住最后一天的推销。那些咄咄逼人的销售人员不接受我们的拒绝，即使我们多次告诉他们我们需要离开了，他们仍然喋喋不休地进行推销。他们没有遵守承诺的推销时间，远远超出了约定的时间，导致我们错过了下一个活动。仅凭这一点，就足以让我降低对这家度假酒店的评价。 总的来说，温德姆大道广场俱乐部酒店是一个不错的住宿选择，只是要小心不要被推销人员缠住。在这次糟糕的经历之后，我填写了几份调查问卷，但直到今天，距离事件发生已经过去了几个星期，我仍然没有收到他们的任何后续回复。旅行者需要了解如果他们决定留在这里可能会发生什么。 （原文） New Orleans is a fun place to visit for adults of all ages, and every experience is a new adventure. I have a timeshare with Wyndham and, with only a few months remaining in the year to use my points, I decided to take a quick flight with my wife to the Big Easy, with a stay at Club Wyndham Avenue Plaza. This place of lodging is located away from the city. The location is good if you prefer to be a little bit away from the hustle and bustle of downtown. You are still walking distance way from the edge of downtown, but if you want to get to, say, the French Quarter or the Superdome, it’s going to require transportation. With the rooms, they are condo- style, and that means you get a full living room, kitchen, etc with a separate bedroom and large bathroom. The rooms are quiet and comfortable and the staff tend to leave you alone. That means you won’t get housekeeping, unless you directly request it. This is nice for those who like their privacy. With the amenities, there are many, including a fitness center, business center, outdoor pool, outdoor firepit seating, even a rooftop deck with views of the city. There is an adjacent restaurant, too, and several other notable eateries within walking distance. My wife and I generally liked our stay at this timeshare property, but we did NOT like the owner’s presentation on the last day of our stay. The pushy salespeople wouldn’t take no for an answer and, even after telling them several times that we needed to get going, they continued to ramble on with their sales presentation. The promised timeframe of the presentation was not honored, going way beyond what they said and making us late for our next event. That reason, alone, convinces me to lower my rating for this resort. Overall, Club Wyndham Avenue Plaza is a good place to stay, just be sure not to get wrangled into a sales presentation. I completed a few surveys following my negative experience and as of today, several weeks after the incident, I still have not received any follow- up from them. Travelers need to be aware of what could happen if they decide to stay here.

（由 Google 翻译）地理位置绝佳，就在有轨电车线路旁，而且比法国区安静得多。Vince是我们的代客泊车员/行李员，他绝对是我们此次旅行的一大亮点。他办事效率很高，还主动提出帮我们安排去机场的车，价格比Uber/Lyft便宜得多。他非常热情周到，专业高效，我们非常感谢他让我们的退房体验如此轻松，这样我们就能有更多的时间和金钱享受旅程的最后时光！谢谢你，Vince！ （原文） Great location because it’s right on the streetcar line and a lot less noisey than french quarter. Vince was our valet/bell man and was the highlight of our trip. He was efficient and offered to schedule us a drive to the airport which was WAY cheaper than uber / lyft. He was extremely courteous and professional and we appreciated the ease he brought to our checkout experience so we could enjoy our final hours with a little more time and more money in our pockets! Thank you Vince!

（由 Google 翻译）很棒的酒店。房间舒适宜人。酒店周边环境不错，但离不太好的地方太近了。停车要小心，外面有停车场，代客泊车有时速度很慢。 （原文） Great hotel. Comfortable, nice rooms. Immediate neighborhood was nice but too near to not so nice. Had to be careful about parking outside cages and valet parking is slow...sometimes.

（由 Google 翻译）我和丈夫本月初在这里住过。回想这次入住，我想分享一下我的想法。工作人员很友好，有一天早上我们尝试了这里的早餐，味道好极了。我们住在这里是为了离体育场近，结果非常完美。我们还步行去了布邦球场，感觉还不错。我们40多岁了，不介意步行。我们喜欢这里，因为我们可以探索周边地区。房间宽敞干净。客房服务也非常周到。如果我们再去看比赛，我还会再住在这里。 （原文） My husband and I stayed here earlier this month. Reflecting back on our stay and I wanted to share my thoughts. The staff was nice, we tried the breakfast here one morning and it was yummy. We stayed here so we could be close to the stadium and it was perfect. We also walked to Boubon and it wasn't too bad at all. We are in our 40s and dont mind walking. We like it because we can explore. The rooms were spacious and clean. And housekeeping was very nice as well. Id stay here again if we were going to another game.

（由 Google 翻译）如果您来新奥尔良旅游，我强烈推荐这家酒店！我们在这里举办了婚礼，酒店员工的服务堪称一流。特别要感谢前台的莎伦，她整整一周都给予我们帮助！她非常热情友好，甚​​至还抽出时间和我们聊天、欢笑，让我们在整个入住期间都感到宾至如归！ 酒店地理位置优越，步行即可轻松前往当地景点。我还很喜欢酒店里的小酒吧和便利店，方便我们随时购买饮料或食物。 房间也非常干净，装饰风格我很喜欢，尤其适合我们入住期间的万圣节主题。 （原文） If you’re visiting NOLA, I HIGHLY recommend this hotel! We stayed here for our wedding and the service from the staff was top notch. A special shoutout to Sharon at the front desk for her help the whole week! She was so personable and she even took a moment to chat with us, laugh and made us feel welcome during our whole stay! The hotel is centrally located making it super convenient to walk to local spots. I also love that they had a small bar and market to grab drinks or food items in a pinch. The rooms also were very clean and loved the decor and so fitting specially for Halloween which was when we were staying.

（由 Google 翻译）总的来说，我们住得非常愉快！唯一担心的是酒店房间里的电视无法正常使用，虽然这没什么大不了的，但当我们正准备放松身心时，电视就有点烦人了。 代客泊车服务经理简直太棒了！我们去游轮旅行时把车停在了酒店，代客泊车经理尽可能地简化了手续，非常乐于助人，而且非常友好。 酒店员工也非常友好，乐于助人。 （原文） Overall we definitely enjoyed our stay! Our only concern was that our TV didn’t want to work in our hotel room, which wasn’t a huge deal but was a little irritating when we were ready to kick our feet up and relax. The valet service manager was absolutely outstanding! We left our vehicle at the hotel while we were gone on a cruise and the valet manager made things as simple as possible for us and was more than willing to help with every need we had and was also very friendly. The hotel staff were very friendly and helpful as well.

（由 Google 翻译）我们婚礼当天入住的是位于新奥尔良市中心仓库区的坎布里亚酒店，包括我们的婚礼套房和婚礼宾客的房间，体验非常棒。我们的婚礼在万圣节前一天举行，所以整个酒店都装饰一新，就连员工也盛装打扮，营造出浓厚的节日氛围。 房间干净、现代且非常舒适。酒店设施一流，尤其是酒吧，每天都有5美元的鸡尾酒欢乐时光，我们每天都去享受。入住套房时，酒店员工还贴心地赠送了一瓶起泡酒。我们随时都可以发短信联系酒店员工，他们总是回复迅速且非常乐于助人。 我们的婚礼宾客也度过了非常愉快的时光，每个人都对入住体验赞不绝口。酒店位置绝佳，步行即可到达所有我们需要的地方。 如果您计划前往新奥尔良旅游或举办活动，我强烈推荐坎布里亚酒店。酒店的服务、位置和性价比都非常出色，让我们的婚礼周成为了一段难忘的回忆。 （原文） We stayed at the Cambria Hotel in Downtown New Orleans Warehouse District for our wedding suite and wedding party room block, and our experience was absolutely amazing. Our wedding was the day before Halloween, so the entire hotel was decorated for the occasion, and even the staff dressed up, which made everything extra festive. The rooms were clean, modern, and very comfortable. The amenities were excellent, especially the hotel bar with its $5 cocktail happy hour, which we enjoyed daily. When we checked into our suite, the staff surprised us with a complimentary bottle of sparkling wine, which was such a thoughtful touch. I was able to text the staff whenever we needed anything, and they always responded quickly and were very helpful. Our wedding party also had a wonderful experience, and everyone loved their stay. The location was perfect, with everything we needed within walking distance. If you are visiting New Orleans or hosting an event, I highly recommend the Cambria Hotel. The service, location, and value are all outstanding, and it made our wedding week unforgettable.

（由 Google 翻译）我和妻子在新奥尔良度蜜月，想找一家既不在热闹的派对街旁边，又不在荒郊野外的酒店。这家酒店完美符合我们的要求。步行即可到达所有主要地标，而且位于一条足够安静的街道上，所以如果你想睡个好觉，完全没问题！房间干净整洁，装饰别致，而且大小适中。酒店内设有一个很棒的酒吧，我们没有在那里吃晚餐，但早餐很不错。所有员工都非常友好，特别是为我们办理入住的James，还有Ray Jr，他真是个令人愉快的人，给了我们很多很棒的晚餐推荐，和我们聊了聊旅途中的感受，并在我们不得不离开的时候帮我们安排了去机场的出租车。我们一定会再次入住这家酒店，希望下次来的时候Ray Jr还在！ （原文） My wife and I were in New Orleans for our honeymoon, and we were looking for a hotel that wasnt next to a busy party street, but at the same time wasnt in the middle of nowhere. This hotel fit the bill perfectly. Walking distance from all the the major landmarks, but on a quiet enough street so that you'll actually be able to get some sleep, if you want it! Room was clean, quirkily decorated and of a very decent size. Great bar on site, we didnt eat dinner there but the breakfasts were decent. The staff were all very friendly, in particular James, who checked us in, and also Ray Jr, who was an absolutely delightful man, giving us some great tips on where to go for dinner, chatting with us about how our trip was going, and for sorting out taxis to the airport when it was sadly time to leave. We would definitely stay here again, and hopefully Ray Jr will still be there when we do!

（由 Google 翻译）房间很漂亮，可以欣赏到街景。从房间窗户还能看到万圣节游行。欢乐时光也很棒。入住和退房手续快捷方便。礼宾部的Ray和Kayla都非常热情周到！我们期待下次入住。 （原文） Beautiful room with a great view of the street. Got to see the Halloween parade from the room windows. Nice happy hour. Check in and out process was fast and smooth. Ray, the concierge was super helpful and so was Kayla! We look forward to our next visit.

（由 Google 翻译）从我们办理入住的那一刻起，一切都非常顺利。前台接待员莎伦（Sharon）人特别好，帮我办理了入住手续。她从我的预订信息中得知我是来庆祝生日的，所以特意安排我住进了她最喜欢的房间。她还分享了一些在新奥尔良既能保证安全又能玩得开心的旅行小贴士。我们一开始在调节恒温器的时候遇到了一点小问题。当我们打电话到前台寻求帮助时，一位技术人员立刻过来帮我们排查了故障……结果发现根本没问题，哈哈，只是我们操作失误而已。🙂🙂 我在预订时要求延迟退房。酒店告诉我必须在退房当天早上6点之前提出申请。前一天晚上，一位女接待员非常热心地在凌晨1点左右帮我们把我们加到了延迟退房的名单上，这样我就不用早起了。酒店同意我延迟退房，并且允许我把行李寄存在前台，因为我去机场的出租车还要一个半小时后才到。这是我第一次来新奥尔良，体验非常棒。我一定会再次入住坎布里亚酒店。感谢你们让我的第一次入住体验如此特别。 （原文） From the moment we checked in, everything went wonderfully. Sharon, the front desk clerk who assisted me with checking in was sooo sweet. She knew from my reservation that I was visiting for my birthday so she put me in her favorite room. She shared some tips on staying safe but enjoying our time in the city. We had a little trouble adjusting the thermostat. When we called down to the front desk for assistance, a technician came right up to help us figure out what was wrong... which was NOTHING, lol user error. 🙂🙂 In my reservation I requested a late check out upon departure. I was told that you had to request this at 6am on the day of checkout. The night previously, a female clerk was kind enough to place us on the list around 1am so that I didn't have to wake up early. I was given a late check out & allowed to store my luggage at the front desk since my taxi to the airport wasn't scheduled to arrive for another hour and a half after the late check out. This is my very first visit to New Orleans and it was a great one. I definitely will be staying at the Cambria again. Thank you for making my first visit such a special one.

（由 Google 翻译）酒店太棒了！他们对我们的狗狗超级热情，房间宽敞，每个人都很乐于助人！酒店里的Compere Lapin餐厅非常棒，他们也非常细心周到，而且对宠物很友好！ （原文） What a great hotel! They were ultra accommodating with our dog, room was spacious and everyone was helpful! The Compere Lapin is an amazing restaurant inside the hotel and they also were extremely attentive and pet friendly!

（由 Google 翻译）这是我们去新奥尔良必住的酒店之一！我们已经在这里住过好几次了，现在又想再住一次周末。工作人员总是热情友好，乐于助人。房间很大，床也很舒服！一如既往的干净，地理位置也很棒！ （原文） This is one of our go to hotels when visiting NOLA! We have stayed here several times and are on our way for another weekend stay. Staff is always friendly and helpful. Rooms are big and beds are comfy! Always clean and a great location!

（由 Google 翻译）虽然房子比较老，但淋浴却是我体验过的最好的之一。水太热了，你得把水温调低，但通常情况下不会这样。 前台附近有个舒适的会面地点。 （原文） Older property however one of the best showers I've ever had. Water so hot you have to turn it down which is usually not the case. Comfortable meeting spot off the front desk.

（由 Google 翻译）很难具体指出问题所在。我住了四晚，房间却从未打扫过。早餐服务也很混乱。 晚上餐厅变成鸡尾酒吧时情况好得多。 （原文） Difficult to point out. I stayed for four nights and room cleaning was never done. Breakfast service is also confusing. Much better at night when restaurant become a cocktail bar.

（由 Google 翻译）Rena 女士（接待人员）太棒了！感谢工作人员的热情款待。地理位置也很棒！ （原文） Ms. Rena (Hospitality Staff) was AMAZING! Thank you to the staff for their Hospitality. Excellent location also!

（由 Google 翻译）这是一家由旧仓库改建而成的酒店。非常酷。地理位置优越，靠近法国区、赌场或会议中心。 （原文） This was an old warehouse that was converted into a hotel. It's pretty cool. The location is perfect for the French Quarter, the casino or the convention center

（由 Google 翻译）就所提供的服务而言，价格有点太高了，而且房间位于一楼，临街，隔音效果也不好。 （原文） Prezzo un po’ troppo alto per i servizi che propone e per la mancata insonorizzazione della stanza che era al piano terra, bordo strada

（由 Google 翻译）地理位置优越，很容易找到，但入住时没有广告上说的早餐。他们没有我预订的房间。工作人员很友好，但如果你只是想找个地方住，这栋楼需要大量维护，那就没问题了。 （原文） Great location easy to find does not have breakfast as advertised when I went to check in. They did not have the room I booked. Staff was friendly building needed a lot of maintenance if you’re just looking for A place to stay and sleep it’s fine

（由 Google 翻译）比想象中好太多了！我选择这里是因为价格实惠，结果却让我惊喜不已！前台工作人员非常友好，热情地接待了我和妻子，房间干净整洁。酒店有门禁，而且周围都有摄像头，感觉很安全。下次来这里一定会再来的！ （原文） Way nicer than expected! I picked this location because of price and was pleasantly suprised at the result! The staff at the front desk were super friendly and accommodating for me and my wife, and the rooms were clean and nice. Felt safe as it was gated and cameras all around the property. Will definitely be coming back next time I’m in town!

（由 Google 翻译）在这家酒店度过了一段美好的时光！工作人员热情友好，对当地环境非常了解。入住和退房都很快捷。房间和公共区域干净整洁，每天提供干净的毛巾。早餐很棒！酒店还有一个漂亮的露台，可以听音乐放松身心。 （原文） Had a great experience at this hotel! The staff were kind and knowledgeable about the area. Check in and check out was quick. Room and common areas were clean and fresh towels were provided daily. Breakfast was great! There was also a nice patio with music to lounge.

（由 Google 翻译）非常喜欢我的住宿！工作人员非常友好，房间一尘不染，食物也很棒。酒店地理位置优越，氛围轻松而温馨。等不及要回来了！” （原文） Absolutely loved my stay! The staff was incredibly friendly, the rooms were spotless, and the food was amazing. The hotel has a perfect location, and the atmosphere is both relaxing and welcoming. Can’t wait to come back!”

（由 Google 翻译）我想对所有的女员工说声谢谢，我想说她们非常热情，乐于助人，理解每一位在Hotel 10工作的人。我真的很想对管理层说声谢谢。我推荐大家来Hotel 10订房间，房间很干净。早餐很棒。附近有商店，步行即可到达，我喜欢这个非常安静、非常舒适的环境。我会比大家想象的更快回来。Rashanda是最棒的，她让我和我儿子感觉就像一家人一样。我会再来的，但我想说，下次我们来这里的时候，我需要一间温馨的房间。一直爱老板一家。 （原文） I wanna say thank you to all the staff ladies I wanna say they are very welcoming people in helping people and understanding that goes for everyone that works for a hotel 10 I do wanna say thank you to the management. I recommend everyone to come get a room at hotel 10 rooms were clean. Breakfast is good. There’s nearby stores you can walk to and I like the area very quiet and very Demere I will be back sooner than what everyone thinks Rashanda is the best she mad me and my son feel like we was family I will be back but I will say I’m need the sweet room next time we are here Love all way the boss family

（由 Google 翻译）我在这家酒店的住宿体验非常棒。工作人员非常令人愉快地看到并与之交流。早餐的甜甜圈是我一段时间以来吃过的最好吃的！！！！这家酒店是远离城镇节日的放松身心的理想场所。房间很干净，毛巾每天更换，入住和退房超级简单快捷。 （原文） My stay at this hotel was nothing but amazing. The staff was very enjoyable to see and communicate with. The donuts at breakfast are the best I have had in a while!!!! This hotel is the perfect place to relax away from the festives of the town. Rooms were clean, towels were changed everyday, check in and check out was super easy and quick.

（由 Google 翻译）我和朋友在这里住了四天，感觉很棒。工作人员热情好客，房间干净舒适。地理位置优越，价格出奇地实惠，体验如此美好。在诺拉，以这样的价格拥有如此优质的设施和干净舒适的泳池的酒店实属罕见。强烈推荐。 （原文） I spent four days here with friends and it was great. The staff was welcoming and the rooms were clean and comfortable. The location was great and the prices were surprisingly affordable for such a good experience. For a hotel to have such good amenities and a nice clean pool in Nola at these prices is unheard of. Highly recommend.

非常差的体验。来这里开会住了一周。第一天本来下午3点就应该入住，结果前台说没房间，一直给我们拖到晚上8点。入住这一周酒店从来没人清理房间，床铺没人整理，毛巾纸杯用过没人换，垃圾没人倒。前台态度极差。

（由 Google 翻译）总体来说服务真的很好。员工很友好，大多数都非常乐于助人。服务员保罗尤其出色。我对早餐很挑剔。早餐是我最不喜欢的一餐，而且我经常对准备工作感到失望。但今天不一样。所有菜品都完全按照我点的菜烹制，服务员保罗也尽心尽力地确保我们吃到了所有需要的东西，并尽可能地给我们带来了最好的体验。他很友好、细心、乐于助人。厨师也值得称赞。 （原文） Overall really good service. Friendly staff, most very helpful. There is one standout waiter, Paul. I’m pretty picky when it comes to breakfast. It’s my least favorite meal and I’m often disappointed with the preparation. Not today. Everything was cooked exactly how I’d ordered and our server Paul was on top of making sure that we had everything we needed and that we had the best experience possible. He was friendly, attentive and helpful. Kudos to the chef as well.

（由 Google 翻译）我住在新奥尔良希尔顿会议酒店，说实话，体验非常好。前台接待员奥利维亚真是我的亮点。她非常友善，很容易沟通，对酒店和城市周边的景点都非常了解。她还不忘分享一些小贴士，让探索新奥尔良变得更轻松、更有趣。 酒店本身很干净，房间宽敞舒适，而且交通便利。地理位置优越，房间舒适，奥利维亚的服务热情周到，餐饮服务也一流。下次我再来新奥尔良，我一定会毫不犹豫地再次入住这里。 （原文） I stayed at the Hilton Inn Convention in New Orleans and honestly had a really good experience. Olivia, the front desk agent was such a highlight. She was super pleasant and easy to talk to, and she knew so much about the hotel and what to do around the city. She actually took the time to share tips that made exploring New Orleans easier and more fun. The hotel itself was clean, rooms were spacious and comfortable and in a great spot to get around. Between the location, great rooms, kind service that was given by Olivia and the service Food and Beverage gave. I wouldn’t think twice about staying here again next time I’m in New Orleans.

（由 Google 翻译）即使在入住前，每个人都非常热情周到。Iman 让我感觉像回到了家一样。我最初打电话是因为遇到了问题，但通话结束后，我非常兴奋。在我们到达之前，她就把一切都安排好了，让我的入住过程变得非常简单。我们到达的时候正好是换班的时候，Davona 和 Trey 非常热情好客，乐于助人。他们帮我嫂子安排了预订，确保所有付款方式都正确无误。这是一次紧张的家庭旅行，尽管我们都很累，而且很难准确地解释我们想要什么，但他们还是非常耐心。这个周末我们有多个预订，需要代客泊车，还要添加其他客人，他们确保我们早上需要下来时，一切尽可能简单。Jerry 是最棒的！我来之前就和他聊过了，他帮我办理了退房手续，并入住了新的预订。他总是在聊天中回复我的疑问，甚至在我来这里的几天前，他就让我感到宾至如归。我已经有一段时间没住这里了，但这绝对是我唯一的选择。我在酒店工作，很难找到一群能让客人感觉像家一样温暖的人。如果可以给他们更多星，我会的。🥰🤗 （原文） Everyone was extremely helpful even before check-in. Iman made me feel like I was coming back home. When I initially called it was because I had a problem, but by the end of the call I was excited to come. She set everything up before we got here to make my check-in process extremely simple. We got here during a shift change where Davona and Trey were extremely helpful and welcoming. They help set up my sister-in-law's reservations so that all the payment methods were correct. It was a stressful family trip and even though we were all tired and had somewhat of a hard time explaining exactly what we wanted, they really took their time. We had multiple reservations for this weekend, valet splits, additional guests to add and they made sure when we had to come down in the morning it would be as simple as possible. Jerry was the best! I spoke to him before I got here and he helped check me out and into my new reservation. He was always the one who responded in my chat questions and made me feel so welcome even days before I got here. I haven't stayed in a while but I'm definitely making this my only choice. I work in hotels and it's hard to find a group of people that make a guest feel like this is their home away from home. If I could give them more stars I would. 🥰🤗

（由 Google 翻译）我的客户在希尔顿花园酒店度过了一段美好的时光！他称赞房间一尘不染，设施一流，氛围温馨舒适。他对酒店的位置和距离会议中心的距离非常满意。他还提到，酒店员工的服务一流，让我感觉宾至如归。每个人都很友好，而且总是彬彬有礼。他非常期待再次入住新奥尔良，我强烈推荐这家酒店给以后来新奥尔良的客户。 我还要特别感谢奥利维亚！她的友善、专业和对细节的关注，让我的客户度过了一段难忘的时光。她竭尽全力确保他住得舒适，并得到了周到的照顾。奥利维亚还为他推荐了一些很棒的餐厅，他至今都对它们赞不绝口！奥利维亚卓越的客户服务堪称典范，绝对值得称赞！ （原文） My client had an excellent stay at Hilton Garden Inn! He mentioned the rooms were spotless, the amenities were great, and the atmosphere was warm and welcoming. He was very pleased with the location and distance to the Convention Center. He also mentioned the staff provided top-notch service and made me feel right at home. Everyone was friendly and always polite. He definitely looks forward to returning to New Orleans and highly I am highly recommending this hotel to my clients visiting New Orleans in the future. I also want to give a huge thank you to Olivia! Her kindness, professionalism, and attention to detail truly made my client’s stay unforgettable. She went above and beyond to make sure he was comfortable and well taken care of. Olivia recommended awesome restaurants for him that he has not stopped talking about! Olivia exemplified outstanding customer service that certainly deserves recognition!

（由 Google 翻译）我今天刚刚入住了会议中心附近的希尔顿酒店，准备住三晚，第一印象非常好。入住过程非常顺利，感谢客服人员Iman L.的热情接待和专业服务。她让我的入住体验非常愉快。 酒店大堂优雅，员工热情友好，地理位置优越，方便探索法国区并参加附近的活动。期待接下来的入住体验！ （原文） I just checked in today at the Hilton Hotel near the Convention Center for a 3-night stay, and my first impression has been excellent. The check-in process was seamless, thanks to Iman L. at customer service for her warm welcome and professionalism. She made the start of my stay truly pleasant. The hotel lobby is elegant, the staff are friendly, and the location is perfect for exploring the French Quarter and attending events nearby. Looking forward to enjoying the rest of my stay here!

（由 Google 翻译）这是我很久以来住过的最好的酒店。服务无可挑剔，热情好客令人赞叹。我强烈推荐，还会再来的。顺便说一句，早餐很美味，我要特别感谢伊曼和我们的服务员保罗，他们非常乐于助人……我当时正忙着准备我们闺蜜之旅，简直要崩溃了……谢谢大家，我第一次来新奥尔良的体验非常棒。 （原文） This is the best hotel I’ve stayed in quite some time. The service was impeccable. The hospitality was amazing. I will highly recommend and will return. The Breakfast was delish btw, I want to especially thank Iman and our waiter Paul for being so very helpful… I was a basket case trying to prepare our girls trip..Thank you, all I had a great experience my first time in New Orleans.

（由 Google 翻译）我们在这家很棒的酒店连续住了好几天，顾客满意度100%！我们的会议在会议区举行，很容易安排！工作人员非常友好，乐于助人！入住和退房都很方便！酒吧区非常棒！我们的房间很棒，除了浴帘杆和瓷砖需要维修一下外，没有任何问题！房间和酒店其他地方一样干净整洁！安保人员随时待命，让您感到安全无虞。前门可以锁，更添安全感！我们没有去酒店内的任何餐厅，也没有尝试使用游泳池！酒店和员工都非常专业！感谢大家让我们拥有如此美好的住宿体验，我们迫不及待地想再次光临！ （原文） We stayed at this wonderful hotel for several consecutive days with 100% customer satisfaction! Our conference was conducted in the conference area which was easily accommodated! The staff was extremely nice and helpful! Check in and out was easily achieved! The bar area was outstanding! Our rooms were great with no issues, other than a little much needed maintenance to repair the shower curtain rod and tiles! The room was just as clean as the rest of the hotel, throughout! Security on hand makes you feel safe and secure,x̌The front doors lock to ensure a bit more of safety! We didn't frequent any of the restaurants within the hotel, or attempt to use the swimming pool! Professional hotel and staff! Thank you all for such a wonderful stay, and we can't wait to return in the future!

（由 Google 翻译）房间大小合适。即使拔掉排水塞，浴缸排水管也排不出去。淋浴水压极低，有时缺少热水。我们进房间时温度是 65 度，所以我们把温度调到了 72 度。当温度降到 62 度时，我妻子冻僵了，我们打电话给维修人员。维修人员花了几个小时更换了一些零件，但根本不起作用。风扇不是一直转，所以如果我在半夜改变温度，我还得按风扇按钮才能让它转。毛巾不够两个人用，只有一个咖啡杯！我觉得万豪酒店越来越小气了。我喜欢我们在到达万豪酒店前两天住过的另一家新奥尔良酒店，但万豪酒店是会议举办地。最后，沐浴产品会在您的身体/头发上留下一层薄膜，可能与软水不太匹配，但我在到达万豪酒店前几天在法国人街那边的酒店没有遇到这个问题。我觉得这些年来万豪酒店一直在走下坡路，所以我更多地选择入住凯悦酒店，而且价格也更实惠。M Club 不再提供自酿葡萄酒了。AA 的 Admirals 俱乐部在这方面略胜一筹，但 M Club 的小吃更美味。希望这能帮助其他旅客。谢谢。 （原文） Room was reasonable size. Tub drain would not drain even with drain plug removed. Shower pressure was extremely low and hot water was lacking at times. The room was at 65 when we entered, so we turned it up to 72 degrees. Called maintenance when it dropped to 62, my wife was freezing. Maintenance took a few hours to replace some parts but it did not work property. Fan would not work all the time so if I changed the temp in the middle of the night, I had to also play with the fan button to get it to go on. Not enough towels for two people and only one coffee cup! I get the feeling Marriot is getting cheap. I like the other New Orleans hotel we stayed in the two days before arriving at the Marriot, but the Marriot was where the conference was. Lastly, the shower products leave a film on your body/hair, may not be matched well with the soft water but I did not have this issue with the hotel over by Frenchman street the days prior to arriving at the Marriot. It is my opinion, that over the years I feel Marriot has been declining so I have staying more at the Hyatt properties and found a better quality for the price. M Club does not not have a house wine anymore. The Admirals club at AA was slightly better in that regard but snacks were better at the M Club. Hope this helps other travelers. Cheers.

（由 Google 翻译）住了五晚。有几件事让人很担心。我参加的会议餐饮很好，每个人都很友好。酒店看起来不错，地理位置也很好，出行方便。大堂干净整洁，前台服务也很热情周到。但是仔细观察后发现： 1. 我的冰盒里有之前客人留下的水； 2. 我的一条毛巾上有污渍，我希望那只是以前的化妆品污渍； 3. 门顶漏出了WD40； 4. 我的房间门和隔壁房间的门都砰的一声关上了； 5. 窗户内侧有水渍； 6. 我的一些冰块（我用的是杯子，不是那个脏兮兮的冰盒）上有一层很恶心的棕色黏液，应该是从11楼的制冰机里弄出来的。 另外，房间很小，这倒不是酒店能控制的。这绝对是我住过的酒店里最小的浴室。 （原文） Stayed 5 nights. There’s a couple things that raise red flags. The catering for the conference I attended was very good. Everyone was friendly. It seems like a nice place and it’s in a good location to get around. The lobby was clean and nice and the front desk was helpful and friendly. Then you look closer and 1. My ice holder had water in it from the previous guests, 2. What I hope was old makeup stains on one of my towels, 3. WD40 running out of the top of the door, 4. Doors for my room and the ones and me SLAM shut, 5. Water stains running down the windows from the inside, 6. A very gross brown slime on some of my ice (used a cup not the gross ice holder) from the eleventh floor ice machine, And slightly less in their control is that the rooms are pretty small. Easily the smallest bathroom I’ve had at a hotel.

（由 Google 翻译）这家酒店非常好，我只有一个不满的地方。酒店很大，电梯的门禁卡系统非常创新，我很喜欢。一切都整洁干净，一切都如你所愿。现在说说这唯一的问题。公司采购部门的某位员工为了省钱，竟然选择了最便宜的单层卫生纸。我敢打赌，他们自己家里肯定不会用这种纸。就他们其他所有东西的收费标准来看，他们完全有能力做得更好。 （原文） This is a very good hotel that I only have 1 issue with. The hotel is huge, they have a very innovative key card system for the elevators that I really like. Everything in neat, clean and just as you would want it to be. Now for that 1 issue. Somebody in corporate purchasing decided it would be an easy way to save some money by buying the cheapest 1 ply toilet paper they could find. I bet they don't use that in their own home. For what they charge for everything else they can afford to do better.

（由 Google 翻译）总结：这是我住过的最令人失望的酒店之一。还不如去街对面的喜来登酒店，价格更便宜，住宿体验也更好。 从我们刚进房间就开始了，浴室、马桶和淋浴间到处都是头发。淋浴喷头的水压不足，因为浴缸和淋浴之间的连接处没有密封。我们请了负责我们楼层客房清洁的人员来解决这个问题，结果他们竟然说那是他们自己的头发，根本没想办法解决问题。 跟经理沟通后，他态度还不错，但我们被换到了另一个同样有头发的浴室！这家酒店设施陈旧，卫生状况堪忧，而且价格过高。他们正在进行装修，却没有提前告知客人。 总而言之，这个价位完全可以找到更好的酒店。员工虽然态度还算友好，但房间的状况和价格实在不值这个价。 （原文） TLDR: This was one of the most disappointing experiences I have had at a hotel. Just stay across the street at the Sheraton for a cheaper price and better stay. It started when we first got into our room and there was hair all over the bathroom, toilet and shower. The shower head doesn’t provide adequate pressure since the transition between taking a bath and shower aren’t sealed. There was someone cleaning rooms on our floor who we asked to come in and fix the issue and they tried saying it was their own hair and didn’t make a meaningful effort to fix the situation. After talking with the manager who was kind about the issue, we were moved to yet another bathroom with hair in it! This hotel is outdated, not clean, and overpriced for the stay. They are in the process of construction and don’t inform guests about it. All in all, you can find better for the price. The staff is somewhat kind and friendly but it’s not worth the state of the rooms and cost.

（由 Google 翻译）酒店超级干净，非常安静。完全听不到邻居的声音。白天会有一些装修噪音，但还可以忍受。 我们住的是新装修的房间。电视下方墙上有一个HDMI接口，可以用来玩游戏，但WiFi信号不太稳定，无法在线玩游戏。墙上还有一个升级的USB-C接口的电源插头。36楼的景色非常棒，但我们这边看不到河景。 入住和退房都很方便，电梯系统也很棒。刷一下房卡，电梯就能知道你要去哪层。 楼下有星巴克。如果你需要东西，可以去食品储藏室。我听说游泳池很漂亮，但从来没见过。 （原文） Super clean and very quiet hotel. Couldn't hear neighbors at all. There was some remodeling noise during the day but it wasn't unbearable. We had one of the newly-remodled rooms. They had a hdmi input in the wall under the tv for a game system but the wifi wasn't dependable enough to play online. There was also an updated wall power plug that had usb-c right in the wall. The view from the 36th floor was pretty awesome but our side couldn't see the river. Check in and check out was a breeze and the elevator system was kinda neat. You scan your key card and it knows what floor you need. Starbucks downstairs. A pantry if you need stuff. I heard the pool was neat but never saw it.

（由 Google 翻译）我在参加会议期间在这里住了四晚，体验非常棒。酒店位于运河街，地理位置便利，大堂现代时尚，房间干净安静。员工热情周到，总体来说是一次舒适的住宿体验。 （原文） I stayed here for four nights during my conference trip, and the experience was great. The location on Canal Street is convenient, the lobby feels modern, and the rooms are clean and quiet. Staff were helpful, and overall it was a comfortable stay.

（由 Google 翻译）酒店总体不错，每个人都很有礼貌。唯一的缺点是，即使电视有Chromecast，也不能投屏，这让电视不太好用，因为每个内容都要支付20多美元。唯一免费的大多是本地频道。我们预订行政楼层时，应该包含双人早餐，这也是我们一开始预订的原因，但当我们想使用这项服务时，却被告知不包含。我们还有一扇通往隔壁房间的连通门，这让我们的隐私比平时少了，因为我们能听到隔壁房间的一切动静。 （原文） The hotel was good overall. Everyone was polite. The only caveats is you can't cast anything on their TV even if it have a Chromecast making the TV not as useful since you have to pay $20+/content, the only free thing is mostly local channels. When booking our room, the Executive Level, Breakfast for 2 was supposed to be included, which is why we booked it in the first place, but when we tried to use that amenity, we were told it wasnt. We also had a connecting door to an adjacent room which gave us less privacy than usual since we could hear everything from the next room.

（由 Google 翻译）地理位置真是无可挑剔。就在波旁街的繁华地段。我们住在高层，几乎感觉不到噪音。 大堂和公共区域/酒吧/餐厅都装饰得非常漂亮，令人印象深刻。我们体验到的服务从良好到卓越不等。有几位员工非常友好热情。 房间本身没什么特别的，但足够了。房间很舒适，我们来这里是为了探索法国区，所以它很符合我们的需求。 一定会再次入住这里。 （原文） Really a location that is tough to beat. Right in the middle of the action on Bourbon St. We stayed on a high floor and the noise was hardly noticeable. The lobby and common areas/bars/restaurants are all very nicely decorated and impressive. The service we experienced ranged from good to excellent. There were a few staff that were really friendly and welcoming. The room itself was nothing special, but it was enough. It was comfortable and we came to explore the French Quarter, so it suited our needs. Would definitely stay here again.

（由 Google 翻译）酒店位于波旁街，地理位置绝佳，去哪儿都很方便。房间还可以，但算不上豪华。床很舒服，床单也不错。不过地毯不太干净。我们不小心洒了东西，我拿了条毛巾擦，结果毛巾擦完后竟然是黑色的？光脚踩在这种地毯上可不行！ 浴室的淋浴间很奇怪，浴缸同一侧有三个把手和两个喷头。水压很低，热水也很难用。第一晚过后，清洁人员只给我们送回了大毛巾和一块新的浴垫。直到最后一天才给我毛巾和洗脸巾。我每天早上都问要毛巾和额外的咖啡胶囊，但都没人给我。打电话到前台，总是提示“语音信箱已满”。你必须亲自下去才能跟人说话，而且总是要排队。谁愿意每天早上都排队呢？ 总的来说，工作人员还是很友好的。门童和泳池边的调酒师都很棒。 回家后，我收到了电子邮件发送的收据。我发现他们竟然收了我房间里两瓶水的费用，每瓶8美元。我们根本没喝，因为我不想付这个价钱。我们去了沃尔格林，花了4美元买了6瓶装的矿泉水。我打电话询问这笔费用时，前台接待员竟然质问我：“所以，你们在这里期间一瓶水都没喝？” 这简直是对我的侮辱。我解释说我们在别的地方买了水。她接着说：“那肯定是水不见了，不然怎么会被收费呢？” 我向她保证，退房时水还在。她同意退还/抵扣16美元，但她的态度让我很不放心。 就房间的价格而言，我们期望更高。 不过话说回来，这地方的位置真是没话说！ （原文） The location on Bourbon street is wonderful- close to everything.  The room was ok but not luxurious.  The bed was comfortable with nice sheets. The carpet was not clean though.  We spilled something and I grabbed a towel to clean it and it came back black? No walking barefoot on that carpet! The bathroom shower was odd with three handles and two heads on the same side of the tub.  Poor water pressure and hot water was hard to come by.   After the first night the house cleaning staff only gave us back the large towels and a fresh bath mat.  I could not  get washcloths or hand towels until the last day.  I asked every morning for those and for extra coffee pods but did not receive them.  When you call down to the desk, all you get is "the voice mailbox is full."  You have to go down to speak with someone and there is always a line.  Who wants to wait in a line each morning? Staff was friendly for the most part.  Doormen were excellent- pool bartenders, excellent. After arriving home my receipt was emailed to me.  I noticed they charged me for the two bottles of water that were in the room at $8/each.  We did not touch these at all as I did not want to pay that price.  We walked to Walgreens and bought 6pk of water for $4.  When I called to ask about the charge the desk person challenged me.  She asked "So, you didn't drink ANY water while you were here?"  It was insulting.  I explained we purchased water elsewhere. She then said, "well they must have been missing for you to get charged".  I assured her they were not missing when we checked out.  She did agree to refund/credit the $16 back, but I don't think I trust it due to her attitude. For the price of the rooms, we expected better. But again, can't beat the location!

（由 Google 翻译）优点： - 地理位置优越，步行可达。 - 服务热情周到。 缺点： - 房间本身有些方面比较一般。 - 毯子薄得奇怪。实际上就是两张床单和一床薄得几乎看不见的被子。 - 淋浴水温经常很低，即使调到最热的档位也是如此。 - 我房间里的办公椅最近重新上过漆，但留下了太多污渍。我花了好一会儿才意识到是什么弄脏了我的腿。 （原文） Pros: - Excellent location. Eminently walkable. - Kind, welcoming service. Cons: - Some aspects of the room itself were quite middling. - Oddly thin blankets. Effectively two top sheets and a vanishingly thin quilt. - Shower was often lukewarm, even on the hottest setting. - The office chair in my room had recently been re-stained, but with far too much stain left over. It took me a while to realize what was staining my legs.

（由 Google 翻译）直到最后一晚，我在这里的住宿体验都还不错。那天晚上我和一位同事外出后回到酒店，问门童哪里可以吃点披萨或者其他简餐放松一下。他耸耸肩，以为我们没有入住这家酒店，就没理会我们。我们进去后向前台询问，然后根据前台的建议离开了一会儿又回来。回来后，门童的态度变得异常恶劣。他一路跟着我和我的女同事走到电梯，对我们大声辱骂，还骂脏话，态度非常恶劣。他的行为让我和我的同事都感到震惊；他对一件看似无关紧要的小事反应如此激烈，令人难以置信。我对皇家索内斯塔酒店感到失望，竟然允许这种行为成为他们接待客人的第一印象。我不会推荐这家酒店，并且对酒店门童这种不恰当且不专业的行为感到非常失望。任何人都不应该害怕进入自己预订了食宿的酒店。 （原文） I had a pretty decent stay here until the last night. I was arriving to the hotel after an evening out with a work colleague and we asked the doorman where would be a good place to get some pizza or a quick bite to wind down the night. He shrugged us off because he thought we didn't have a room at the hotel. We went inside and inquired with the front desk about where to get a bite and then left and returned after the front desk's suggestion. Upon returning the doorman was overly aggressive. He followed myself and my female work colleague to the elevator yelling slanderous remarks at us, cursing, and being aggressive. His behavior shocked both myself and my work colleague; an incredibly unmeasured and unpredictable response to a seemingly non-issue. I'm disappointed in the Royal Sonesta for allowing such behavior to be their first touch experience. I do not recommend this hotel and am incredibly disappointed with the inappropriate and unprofessional behavior of the front door staff. No one should feel afraid to enter the hotel where they have procured room and board.

（由 Google 翻译）地理位置绝佳，出门就是波旁街，我们住的房间朝向相反的方向，所以非常安静。 房间很棒，如果您期待的是高端设计师风格的客房，那这里可能不适合您，但床非常舒服，浴室也超级干净，完全满足您的需求。说实话，在波旁街喝了一晚上酒，只要淋浴好用、床舒服，其他什么都不重要了。 代客泊车服务简单便捷，酒店内的酒吧也很棒，经常有精彩的现场爵士/蓝调表演，真是个好地方。 Aron 英国曼彻斯特 （原文） Unbeatable on location, step out on to Bourbon Street, we had a room facing the other way so was super quiet. Rooms are spot on, if you're expecting high end designer rooms then not for you but the beds were super comfy, bathroom super clean and perfect for what you need, lets face it, a boozy night on Bourbon St you're not bothered too much as long as the showers good and bed comfy. Valet parking was simple and easy, great bar in the hotel with some amazing live jazz/blues, brilliant gaff Aron Manchester UK

（由 Google 翻译）我有两点小小的抱怨。房间最近翻新过，很棒。 但是浴室太小了！我住过很多普通酒店的浴室都比这大。淋浴喷头也很糟糕！它不能调节，而且水会到处喷溅。 除此之外，一切都很棒！早餐很丰盛，员工服务一流，礼宾部尤其值得表扬！他帮我们预订了所有旅游行程和出租车。 在阳台上俯瞰波旁街度过万圣节，绝对是人生中值得体验的经历。 （原文） So I have 2 small complaints. The rooms got recently renovated. Wonderful. The bathroom was soooo small! I've been in a lot of standard hotels where the bathrooms were bigger. The shower head was awful! It was not adjustable and the holes sprayed the water everywhere. Other than that, fabulous! The breakfast was amazing, the staff were stellar, the concierge deserves this big shout out! He helped us book all the tours and taxi assistance. Spending Halloween overlooking bourbon Street on a balcony is something to experience in anyone's lifetime.

（由 Google 翻译）又一家很棒的Tribute Portfolio酒店。我住过的所有酒店都很棒——不过这家酒店的员工培训方面需要加强一下。La Pavillon酒店维护得非常漂亮（或者说是翻新的？），拥有令人惊叹的经典细节和艺术品。奇怪的是，所有的画都倒挂着，工作人员给出了不同的解释。一位工作人员说是因为这家酒店闹鬼，但她也说不出这些画和闹鬼有什么关系。另一位工作人员说，翻转画作能激发人们以不同的视角看待它们，并谈论它们。还有一位工作人员耸耸肩说：“万豪收购这家酒店后，他们就把所有画都倒挂了。” 我的房间很小，但很舒适。天花板上的空调出风口一直在滴水，但很快就修好了。然而，WiFi坏了，这给我带来了麻烦，因为我入住后需要处理一些紧急工作。据说，前一天停电了，导致WiFi中断。网络供应商周末停运了，无法修复。前台给了我“员工”网络的用户名和密码，但房间里却无法使用。第二天，我发现在大堂就能访问“员工”网络。看来前台员工应该接受更好的培训，更好地展现酒店的独特之处，并更好地处理像WiFi断线这样的问题。 （原文） Another excellent Tribute Portfolio hotel. All of the ones I’ve stayed in have been great — though this one needs a bit more staff training. La Pavillon is a beautifully maintained (or restored?) hotel with marvelous classic details and artwork. Oddly, all the paintings are upside down, and the staff provided different explanations. One said it was because the hotel is haunted but she couldn’t tell me what the paintings had to do with it. Another said flipping the paintings inspired people to view them differently and talk about them. Yet another said with a shrug, “After Marriott bought the hotel, they turned them all upside down.” My room was small but comfortable. The AC vent on the ceiling was dripping water, but it got repaired quickly. However, the WiFi didn’t work, causing a crisis for me because I needed to finish some urgent work after checking in. Apparently, there was a power failure the day before, which disrupted the WiFi. The Internet provider did not work on the weekend and couldn’t fix it. The front desk gave me the username/password for the “staff” network, which wasn’t available in the rooms. The next day, I discovered I could access the “staff” network in the lobby. So it seems the front desk staff can be trained better to tell the hotel’s unique story and handle a disruption like the WiFi going down.

（由 Google 翻译）酒店和员工都很棒！我出差了，真的很享受这次住宿。从我开车到代客泊车处那一刻起，每个人都很友好，也很专业。布莱恩、纳迪姆、塔科比、弗洛伊德和其他工作人员每天都在门口迎接我。总是衣冠楚楚的迈克·钱克利先生非常乐于助人，帮我找包裹、推荐餐厅、讲解当地历史等等。 布里亚和前台的可爱女士们在我入住期间一直保持着灿烂的笑容和积极的态度。客房部的切斯特先生总是来查看我的房间，确保一切正常，还派了工程人员过来帮我把流媒体设备连接到电视上。 我唯一的愿望就是在入住期间房间里能有个厨房可以做饭。不过，步行距离内有很多餐厅，所以这非常有帮助。 我很感激这次的体验😊 （原文） Beautiful hotel and staff! I was on a business trip and truly enjoyed my stay. From the moment I drove up to valet, everyone was friendly and professional. Blane, Nadeem, Takobie, Floyd, and others greeted me each day at the door. The always dapper Mr. Mike Chancley was super helpful with finding packages , suggesting restaurants, giving history lessons about the area, etc. Bria and the lovely ladies at the front desk kept beautiful smiles and positive attitudes throughout my stay. Mr. Chester over housekeeping always checked on me to make sure that everything was okay with my room and had engineering come up to help me connect my streaming device to my tv. My only wish was that I had a kitchen in my room to cook during my stay. However, there were plenty of places to eat within walking distance so that was very helpful. I’m grateful for my experience😊

（由 Google 翻译）我提前大约8个月预订了Le Pavilion，找到了一个超值的优惠。这家酒店离法国区比我之前三次来巴黎住过的酒店都要远，但我想尝试一下新的酒店。 这家酒店真是太漂亮了。大堂非常漂亮，入住前台的工作人员也非常棒。我上午11点到达时，他们就帮我安排好了房间，这真是太棒了。由于我是白金会员，我选择在入住期间每晚在他们的餐厅Bjoux享用免费早餐。工作日是堂食早餐，您可以选择欧陆式早餐或全美式早餐。周末是自助式欧陆式早餐，提供一些热食。 因为我周五到周日入住，所以我尝试了堂食早餐和自助早餐。堂食早餐显然更好，但自助早餐也相当不错。我喜欢他们把现煮咖啡送到我的餐桌上，方便我选择两种早餐。 酒店的服务太棒了。餐厅的服务员从第一天起就记得我的名字，而且知道我每天早上都想喝咖啡。我需要延长一晚的住宿，他们也毫不犹豫地帮我安排了，让我住在同一个房间。他们还会定期给我发短信，让我了解情况——如果我抱怨噪音问题，也可以直接发短信给他们处理。 说实话，这可能是我四次来新奥尔良住过的最好的酒店了，明年我出差回来的时候肯定会考虑再住这里。 （原文） I managed to find a great deal for Le Pavilion when I booked about 8 months in advance. It’s further from the French Quarter than I’ve stayed before my last 3 times in the city, but I wanted to try out a new hotel. It is such a pretty hotel. The lobby is gorgeous and the staff at the check-in desk was amazing. They were able to get me into my room when I arrived at 11am, which was great. Since I’m a Platinum member, I had opted for free breakfast for every night of my stay at their restaurant, Bjoux. On weekdays, it’s a sit-down breakfast where you can pick between a continental breakfast plate or the All-American breakfast plate. On weekends, it’s a buffet style continental breakfast with some hot items. Since I was staying Friday through Sunday, I managed to try both the sit down breakfast as well as the buffet breakfast. The sit down breakfast was obviously nicer, but the buffet breakfast was solid. I liked that they brought fresh coffee over to my table for both options. The service at the hotel was so good. The waitstaff in the restaurant remembered my name from the first day and knew I wanted coffee every morning. I needed to extend my stay for a night and they did it no problem and kept me in the same room. They also texted periodically to check in with me - and when I had a noise complaint, I was able to just text them to have it handled. Honestly, this is probably the best hotel I’ve stayed in in all my 4 visits to New Orleans and I’m definitely considering staying here again when I’m back in town next year for work.

（由 Google 翻译）历史悠久，氛围浓郁，绝对有新奥尔良的味道。倒置的画作最棒了。花生酱果冻三明治的故事也值得一听。酒店建筑令人惊艳。酒吧和鸡尾酒都不错，但没什么特别花哨或标新立异的地方。公共区域不多。健身房干净整洁，设施齐全。不推荐带孩子或年轻家庭入住这家酒店。从水到零食再到每一杯咖啡，所有东西都是单点的，不过这对于精品酒店来说也算正常。想喝到普通咖啡？没法喝。有点让人失望。美式咖啡？可以。双份浓缩咖啡？当然可以。普通咖啡？不行。房间里的咖啡是拉瓦扎（Lavazza），这点不错。早餐的价格也和精品酒店差不多。一小壶咖啡要12美元。这是一家Tribute酒店，所以这些价格也并不意外。步行即可到达几家餐厅。但离花园区和法国区有点远。所有员工都很友善周到。房间还可以。走廊里有点霉味。气温难以控制。波伊德拉斯很适合散步，我没有遇到任何问题。 （原文） Gorgeous history. Has the “vibe” of New Orleans for sure. The upside down paintings are the best. The peanut butter and jelly sandwich story is a must hear. The hotel architecture is stunning. The bar and the cocktails were good. Nothing fancy or crazy. Not many common areas at all. Gym was adequate and clean. Wouldn’t recommend this hotel for kids or young families. Everything is à la carte from water to snacks to every cup of coffee, but that’s pretty on par to a boutique hotel. Can’t get a regular coffee. Slightly frustrating. Americano? Yes. Double espresso, sure. Regular coffee, nope. Room coffee is Lavazza, which is nice. The breakfast is boutique pricing as well. Carafe of small coffee is $12. This is a Tribute hotel so none of this should be a surprise. Walking distance to several restaurants. Too far from Garden District and French Quarter. Staff were all kind and attentive. The rooms were ok. A bit of a musty smell in the hallways. Temperature hard to control. Poydras is pretty safe to walk. Didn’t experience any issues.

（由 Google 翻译）我们在Le Pavillon酒店度过了一段美好的时光。酒店本身魅力十足，独具特色——经典的新奥尔良式优雅与现代舒适融为一体。入住时，我们确实遇到了一些小问题，但工作人员处理得非常完美，毫不犹豫地解决了问题。我们遇到的每个人都真诚友好，乐于助人，这一点非常令人印象深刻。 酒店地理位置优越，步行即可到达法国区，但又足够安静地休息一晚。酒店拥有美丽的大堂、舒适的客房和一流的服务，真正体现了南方待客之道的精神。下次来新奥尔良，我们一定会再次入住这里。 （原文） We had a wonderful stay at Le Pavillon. The hotel itself has so much charm and character—classic New Orleans elegance with modern comfort. We did run into a small hiccup with our room at check-in, but the staff handled it perfectly and made things right without hesitation. Everyone we interacted with was genuinely friendly and eager to help, which really stood out. The location is ideal close enough to walk to the French Quarter but far enough to enjoy a quiet night’s rest. Between the beautiful lobby, comfortable rooms, and excellent service, this hotel really captures the spirit of Southern hospitality. We’ll definitely stay here again on our next trip to New Orleans.

（由 Google 翻译）在泽维尔大学返校节期间，我在这里度过了非常愉快的时光！前台的宝拉·卡特女士热情接待了我。斯泰西·麦克罗伊尔更是尽心尽力，确保我的一切需求都得到满足。花生酱果冻三明治是这里的传统美食，而奎因担任我的调酒师更是为这个美好的周末锦上添花！非常感谢，明年我一定会再来的！ （原文） Truly enjoyed my stay here during Xavier’s homecoming! I was greeted with such warmth from Mrs. Paula Carter at the front desk. Stacey McRoyal went ABOVE & beyond to ensure I had all I needed. The PB&J sandwiches are a great tradition & having Quinn as my bartender was the perfect touch for a wonderful weekend! Thank you, will definitely come back next year!

（由 Google 翻译）Blaine是一位非常棒的代客泊车员。Michael是一位出色的行李员。酒店环境优美，地理位置优越，位于法国区中心地带。步行即可到达各处。Bijoux和1803酒廊的所有员工都非常热情周到。强烈推荐这家酒店。 （原文） Blaine was an awesome valet. Michael was an outstanding Bellman. Hotel was beautiful and centrally located at the French Quarter. You are able to walk everywhere. All the staff at the Bijoux and Lounge 1803 were wonderful. Highly recommend this hotel.

（由 Google 翻译）这是一家不错的中端/经济型酒店，步行即可到达法国区，与其他住宿相比价格相当便宜。我是在 Capital One 旅行社找到的。我来新奥尔良庆祝我弟弟的求婚，这里是每晚休息的好地方。工作人员有的友好、有的礼貌，有的甚至近乎粗鲁。不过，我可以提前入住，也可以延迟退房，这点非常值​​得赞赏。酒店和房间总体状况良好，保持得足够干净，磨损并不明显，但也不能指望完美无瑕。最让我头疼的是淋浴喷头上方天花板上伸出的一根小管子，每隔几分钟就会慢慢滴水。水滴没有直接滴到我身上，也没有滴到水流路径上，即使我关上浴室门也感觉不到，所以我尽量不去理会。 我预订了一间带特大床的城市景观房。我被安排在二楼，可以看到酒店后面广场/公园的部分景色。虽然景色不算太好，但总比没有好。我觉得面朝公园也有助于降低交通噪音。床和枕头都挺舒服的，床单和毯子都很干净。刚到的时候，空调一直开着，把房间温度保持在68华氏度（约20摄氏度），我觉得这太夸张了。但到了最后一天，从新奥尔良的潮湿天气中走出来后，我非常感激，因为需要的时候空调会很给力。 我不太喜欢房间里明亮的白色LED灯泡。感觉便宜多了。房间里有微波炉和冰箱，方便我重新加热白天去的那些美味餐厅剩下的食物。电视效果还不错，除了早上清洁工的声音外，听不到隔壁房间或走廊里的任何动静。有些插座有点不稳定，但经过一些调整后就恢复正常了。我不小心把充电宝落在了住在另一家酒店的弟弟那里，USB 插座帮了我大忙。 楼下的餐厅似乎出奇地受欢迎，但我没去。可能是因为要开会。我的房间和会议室在同一层，我注意到它们都在布置。 （原文） A fine enough middle-of-the-road/bargain hotel to be walking distance from the French Quarter for a pretty cheap price when compared to other accommodations. Found it on Capital One travel. Came down to New Orleans to celebrate my brother's proposal and this was a good place to just crash every night. The staff are a mixed bag of friendly and polite or matter of fact bordering on rude. Was able to both check in early and check out late though which was much appreciated. The hotel and room in general are in fair condition and kept clean enough and the wear and tear isn’t exactly in your face but don’t expect immaculate conditions. The weirdest thing I had to contend with was the random tiny pipe sticking out from the ceiling above the shower head that just slowly dripped every couple of minutes. It didn’t drip directly onto me or in the path of the water and it wasn’t noticeable if I closed the bathroom door so I just tried to ignore it. I reserved a city view room with a king bed. Got put on the second floor with a partial view of the square/park behind the hotel. The view wasn’t all that great but better than nothing. I think facing the park also helped to keep the noise level from any traffic down. The bed and pillows were fairly comfortable and the sheets and blankets were all clean. When I first arrived I found the AC pumping to keep the room at 68° which I thought was ridiculous but by my last day coming out of that New Orleans humidity I absolutely appreciated that I could count on it to blast when I needed it. Wasn’t a fan of the bright white LED light bulbs in the room. Made it feel a lot cheaper. Having a microwave and fridge came in very handy when it came to reheating any leftovers I had from all the delicious restaurants I checked out during the day. TV worked well enough and didn’t hear any neighboring rooms or much from the corridor other than the cleaners in the morning. Some of the outlets were kind of finicky but was able to get them working fine with some adjustments. The USB outlets were very helpful when I accidentally left my charging block with my brother who was staying in another hotel. The restaurant downstairs actually seemed to be surprisingly popular but I didn’t try it. It's possible it could've been due to a conference going on. My room was on the same floor as the meeting rooms and I noticed them both being set up at one point.

（由 Google 翻译）首先我要说的是，大多数员工都很好，但仅此而已。在我们入住的 911 号酒店房间，我们放下行李箱，然后去取吃的，回来后开灯上床睡觉。一只臭虫在我们的床上爬，我们拉开床单和床垫，发现床垫上有一个很大的红色污渍。我吓坏了，要求退款已经太晚了，因为如果换到其他酒店，我们就无法及时拿到退款了。我用餐巾纸包着臭虫下楼拿到前台，然后要求换房间。我们去了 711 房间，我检查了床和房间，发现里面有之前住过的人的衣服，浴室的墙壁上也有东西。我从来没见过这样的东西。那天是我未婚夫的生日周末，我们俩的工作压力都很大，都想离开。是的，这让事情变得更糟。他们确实给了我们25%的折扣，670美元的折扣只花了166美元。对我来说，这还不够，毁了我们辛苦享受的一切。希望有人能联系我们，解决这个问题，否则我会继续联系贝斯特韦斯特的客服。 已经过去一周了，酒店还没有回复。我打电话给贝斯特韦斯特，他们说需要2到5天。我希望有人能联系我，因为我打电话的时候，经理总是不在。 仍然没有回复 （原文） Let me start off by most of the employees we nice, but that's it. In our hotel room 911 we dropped off our suit cases then went to get food, we come back turn the light on and go t the bed. A bed bug was crawling on our bed, we pulled the sheets back and the matress pad and a huge red stain was on the mattress. I freaked, it was too late to ask for a refund because we wouldn't have gotten the amount in time for another room at a different hotel. I literally took the bed bug down stairs to the front desk wrapped in a napkin. And asked for another room. We went to room 711, I checked the bed and the room there was clothes in there from previous people, stuff in the bathroom walls. I've never seen stuff like this. And it was my fiances birthday weekend, we both have high stress jobs and wanted to get away. Yeah that just made it worse. They did give us a 25% discount which put of 670$ was only 166. To me that's not enough ruining what we worked so hard to enjoy hopefully someone contacts us to make this right otherwise I will continue to contact best western customer service So it's been a week now and no response from the hotel, I did call best western and they told me 2 to 5 days. I would appreciate someone to contact because when I call a manager is never in Still no response

（由 Google 翻译）-紧急楼梯被垃圾堵住了！这很危险，因为紧急情况下，这会减慢人们逃离火灾的速度！ -房卡极易消磁。一天之内，我们不得不三次跑前台去换新卡，就因为房卡消磁了。即使我们把房卡和手机、信用卡分开放在不同的口袋里，房卡也会消磁。 -房间很热，因为空调降温的速度赶不上太阳升温的速度。午夜80华氏度（约27摄氏度），早上7点75华氏度（约23摄氏度）。此外，酒店没有饮水机，所以你要么买水，要么用自来水。我们进房间的时候，所有的灯都拔掉了插头。虽然房间很宽敞，但整体布局设计得不太好。书桌挤在床边，两张大床之间只有一个床头柜，所以如果你睡在床的外侧，用手机当闹钟，根本没地方放手机。房间插座很少，而且都在外侧，离座位不太方便。 （原文） -THE EMERGENCY STAIRS ARE BLOCKED BY JUNK! This is dangerous because in an emergency it would slow down people’s escape from the fire! -The room cards demagnetize extremely easily. In one day, we’ve had to go down to the front desk 3 times to get new cards due to cards demagnetizing. They even demagnetized if we kept them in separate pockets from our phones and credit cards. -The room is hot because the AC can’t cool the room faster than the sun warms it up. 80 degrees at midnight, 75 degrees at 7 am. On top of this, there is no water fountain at the hotel, so you either have to buy water or use sink tap water. All of the lamps were unplugged when we entered the room too. The general room layout isn’t well-designed even though the room is spacious. The desk is cramped close to the bed, and there is only one nightstand between the two queen beds, so there is nowhere to put your phone if you’re on the outer edge of the bed and use your phone as an alarm clock. There are only a few outlets and they are on the outside edge of the room, away from convenient places to sit.

（由 Google 翻译）我在这里住得还行。房间还行。窗户贴了一层薄膜，可以看到窗外。整栋楼都是这样。床很不舒服，很硬。枕头压得我和客人脖子都疼。客房服务人员不是每天都来打扫房间，我不太满意。床单没换，毛巾也没换，地板也没吸尘。不过，酒店员工都很友善，这点我得说。总的来说，这家酒店需要好好整顿一下。不，我不会再住这里了。 （原文） My time here was okay. The rooms were alright. The windows were covered with some kind of film and you could see out the windows. This was across the entire building. The beds were very uncomfortable and very hard. The pillows made me and my guest have neck pain. I didn't like how housekeeping wasn't coming everyday to clean the room. No sheets were changed, no new towels or washcloths, or no vacuuming the floor. The people that work there are pleasant and nice, I can say that. This hotel overall need a lot of work done. And no, I wouldn't stay here here again.

（由 Google 翻译）酒店额外收取了一些隐性费用，代客泊车每晚要56美元，这让我很不满意。整个酒店只有一个工作人员，所以别指望服务快捷。房间破旧不堪，与价格不符。冰箱坏了，一半的灯都坏了。不过，工作人员非常热情友好，帮我保管行李超过一周。由于圣徒队比赛和电影节，酒店提高了房价，导致我为如此糟糕的住宿条件支付了过高的费用。步行到法国区大约需要15-20分钟。 （原文） Didn’t appreciate the secret fees they added on and the valet is $56/night. Only one person working the entire place so don’t expect quick service. Rooms are run down for what you pay. Fridge was broken and half the lights were out. The staff was super helpful and nice. Held my bags for me for over a week. They surcharged the rate due to Saints game and film festival so grossly overpaid for a less than decent accommodations. About a 15-20min walk to the French Quarter

（由 Google 翻译）前台工作人员很友好，也很尊重我。酒店房间昏暗，令人沮丧。房间的整体布局也很糟糕。我宁愿东西少一些，房间更宽敞一些。扶手椅很恶心，上面有污渍。窗户有裂缝，用胶带封住了。客房服务很糟糕。我住了4晚，床单一次都没换过，我知道这是因为每天晚上床上都是同样的带有锈迹的床单。他们没有整理我的床单，只是更换了毛巾，而且每天更换的数量都不一样。面巾看起来像抹布。我入住到一半时，客房服务人员来打扫卫生时，卫生纸架不见了，他们把卫生纸放在马桶后面。第一天洗发水就不见了。客房服务不稳定，房间很恶心。 （原文） The front desk staff was nice and respectful. The hotel room was dark and depressing. The overall room layout was really bad as well. I’d rather have less things and it be more spacious. The arm chair was gross and had stains. The window was cracked and taped up. The housekeeping was horrible. I stayed their 4 nights and not once were my sheets changed and I know this because every night the same sheets with rust stains were on the bed. They didn’t make my bed, just replaced my towels and that too with a different quantity every day. The face towels looked like rags. The toilet paper roll holder was just missing after housekeeping services half way through my stay and they just kept the toilet roll behind the toilet. The shampoo was missing on the first day. Just inconsistent housekeeping services and a gross room.

（由 Google 翻译）房间的空调效果非常好，在我们入住期间温度一直保持得非常舒适。床也还不错，足够舒服。然而，当我们到达时，房门竟然是敞开的，这让我们有些担心。 我们还注意到房间很暗——浴室里只有大约一半的灯泡能亮，房间里还有几盏灯根本打不开。房间里没有提供擦手巾，而且广告上说的“城市景观”也被窗户上的物品挡住了。最后，房间里的电话也坏了，所以我们没法叫客房服务。 总的来说，这次入住体验也有一些优点，但一些维护和服务方面的问题确实影响了整体体验。 （原文） The room’s air conditioning was amazing and kept the temperature perfect throughout our stay. The beds were fine and comfortable enough. However, when we arrived, our room door was already propped open, which was concerning. We also noticed the room was quite dark — only about half the bulbs in the bathroom worked, and a few of the lamps in the room didn’t turn on at all. There were no hand towels provided to dry our hands, and the “city view” that was advertised was blocked by items on the window. Lastly, the phone in the room didn’t work, so we couldn’t call for room service. Overall, the stay had some good points, but several maintenance and service issues really took away from the experience.

（由 Google 翻译）酒店位置便利，位于会议中心对面的木板路室内购物中心内。距离游轮也很近。酒店距离法国区仅几个街区，因此有很多可看的地方！这里停车不太方便。唯一的选择是路边停车（风险自负）或代客停车。酒店内部非常整洁，带有阳台，景色很酷。房间价格非常实惠，即使对于一大群人来说也是如此。早餐 75% 都很好。酒店可以稍作改进，并更好地补充空物品。要使用酒店电梯和前门，您必须携带钥匙卡，所以请注意这一点。总的来说，这是一个不错的住宿地点。房间有点小，但总体来说，十分之七。 （原文） This hotel is conveniently located across from the convention center in boardwalk indoor shopping mall. The proximity to the cruise ships is also great. This hotel is only a few blocks off the French quarter so there is lots to see! Parking is not good here The only options are street parking at your own risk or valet. The interior of the hotel is really neat, with balconies which is a cool view. The rooms are very affordable, even for a large group of people. The breakfast is 75% good It could use a little improvement and better attendance as far as refilling empty items. To utilize the hotel elevator and front door you must have your key card so be mindful of that. Overall this is a good place to stay. The rooms are a little bit on the smaller side but overall seven out of 10.

（由 Google 翻译）我们唯一遇到的问题是电梯问题，其他一切都很好。我们的房间非常舒适，设施齐全。房间设施齐全，配备了你能想象到的中档客房该有的一切。房间非常干净，设施齐全，包括熨斗、电视、独立寝具、衣柜、阳台、免费早餐、代客泊车、行李车，楼下还有一家商店，可以买到各种必需品。 （原文） The only issues we had were involving the elevator, everything else was fine. Our room was very comfortable and the amenities were plentiful. The room was well equipped with everything you could imagine a mid-tier class room would have. It was very clean and well equipped with things such as a clothes iron, television, separate bedding, closets, balcony, complimentary breakfast, valet, baggage carts, and a store downstairs for random necessities.

（由 Google 翻译）这家酒店性价比很高，而且去希尔顿看望儿子也很方便。房间很大，还配有微波炉和冰箱。我太喜欢了。你们都知道我对浴室的喜好……我洗了个澡。虽然淋浴的时候我躺了又躺，但感觉还是一样干净。😁 我现在对凯悦嘉轩酒店有了不同的看法。性价比很高，房间大小也合适。 注意，我是通过Orbitz预订的，我不知道这对房间选择和价格有什么影响。而且押金也不高。 （原文） This was a great value and easy access to my visit my son at the Hilton. The room was a great size and had a microwave and refrigerator. I love that. Ya'll know how I am about bathrooms.... I took a bath. Well I laid down and laid out while the shower was running, but same clean sentiment.😁 I'm looking at Hyatt Place differently now. Good value and good size room. Note, I booked through Orbitz and I don't know how that affected room selection and price. And the deposit was not high.

（由 Google 翻译）九月份我乘坐邮轮前在这里住了一晚。酒店位置绝佳，就在邮轮码头对面，交通便利，靠近主要高速公路，步行即可到达市中心。房间一尘不染，安静舒适。早餐非常棒，各种当地特色咖啡更是锦上添花。酒店提供代客泊车服务，街边停车位有限，富尔顿街停车场就在隔壁。我非常喜欢这家酒店，所以又预订了十二月份的下一家邮轮酒店。强烈推荐这家酒店，地理位置优越，设施齐全，性价比高，是您下次入住新奥尔良仓库区的理想之选。 （原文） I stayed here before a cruise in September. This location is right across from the cruise port, and easily accessible from a major highway, but close enough to walk to the downtown area. The room was spotless, quiet, and comfortable. Breakfast was fantastic, and the various local coffee brews were a nice touch. Valet service is offered, limited street parking is available, and the Fulton Street parking structure is next door. I liked this location so much that I booked another stay in December for my next cruise. I highly recommend this hotel for your next stay in the New Orleans Warehouse District for its location, amenities, and value.

（由 Google 翻译）臭虫！安全问题，管理层拒不回应——可怕的经历 我最近入住了新奥尔良会议中心凯悦酒店，这是我经历过的最糟糕的酒店体验。我的房间里满是臭虫——我醒来时发现它们从床垫和床头板之间爬出来。我被咬了好几次，当我把它们弄出来时，它们都破了，血流了出来。我出现了瘙痒、肿胀、发烧和全身疼痛的症状，持续了好几天，即使离开后也难以入睡。 尽管我立即报告了这个问题，但我被告知酒店房间已满，两晚内无法换房。此外，房间门关不严，客房服务人员在我外出时把门敞开着，这是一个严重的安全隐患。 更糟糕的是，在我正式投诉后，酒店管理层却矢口否认，声称他们没有发现任何问题。这种回应既不屑一顾，又让我深感失望，尤其是考虑到这次经历给我带来的身心伤害。 我对凯悦品牌酒店的期望值远高于此。我强烈建议其他人重新考虑入住这里，并希望酒店切实采取措施，提高标准和责任感。 （原文） BED BUGS!! Security Issues, and Denial from Management-Horrifying Experience I stayed at Hyatt Place New Orleans Convention Center recently, and it was the worst hotel experience I’ve ever had. My room was infested with bed bugs — I woke up to find them crawling out from between the mattress and headboard. I was bitten multiple times, and when I removed them, they burst with blood. I suffered from itchiness, swelling, fever, and body aches that lasted for days and made it impossible to sleep, even after I left. Despite reporting the issue immediately, I was told the hotel was sold out and couldn’t switch rooms for two nights. On top of that, the room door didn’t close properly, and housekeeping left it open while I was out, which was a serious safety concern. To make matters worse, after I filed a formal complaint, hotel management responded by denying everything, claiming they couldn’t find any issues. This response was dismissive and deeply disappointing, especially given the physical and emotional toll this experience took on me. I expected far better from a Hyatt-branded property. I strongly urge others to reconsider staying here and hope the hotel takes real steps to improve its standards and accountability.

（由 Google 翻译）这家酒店非常非常脏。早餐食物没有盖好，都干巴巴的。我报修了暖气，结果没人来，直到我因为房间的第二个问题再次下楼才有人来。房间在我入住前肯定没打扫过，电梯和走廊更是脏得令人作呕，到处都是污垢和脏兮兮的指纹。除非实在找不到其他酒店，否则千万别住这家！ （原文） This is a very, very dirty hotel. Breakfast food is left out uncovered causing everything to be dry. Reported my heat not working and no one came until I went back down for a second issue with my room. Room had definitely not been cleaned before I got here and the elevator and hallways are absolutely repulsive, covered in grime and dirty finger prints. Unless you can't find another hotel please do not stay here!

（由 Google 翻译）Annalise 和 Tracy 非常友好热情。房间宽敞干净，非常漂亮。富尔顿停车场也很棒，让我们在港口度过了一段非常愉快的时光。早餐很棒，不像普通的酒店早餐。选择丰富。感谢您美好的住宿体验！ （原文） Annalise and Tracy were really friendly helpful. The rooms were nice and spacious and clean. Nice parking garage Fulton that made it a super nice stay for the port. Great breakfast. Not like your normal hotel breakfast. Lots to choose. Thank you for a great stay!!

很舒服

（由 Google 翻译）这家酒店太棒了！房间很棒。庭院和泳池是您在城里奔波之余放松身心的绝佳去处。步行即可到达波旁街、法国市场和无数家非常棒的餐厅。员工服务一流，一切都安排得井井有条。对于一家靠近市中心繁华地段的酒店来说，这里非常安静。我们已经在这里住过两次了，已经在计划下次入住了。迫不及待地想再次入住这里！ （原文） This hotel is amazing. The rooms are great. The courtyard and pool are excellent places to hang out and relax between running around the city. It's walking distance to Bourbon Street, the French Market and a million really good restaurants. The staff are top notch and everything is very well taken care of. It's also very quiet for a hotel so close to the busy areas of the city. We've stayed here twice and are already planning our next visit. Can't wait to stay here again!

（由 Google 翻译）我们入住期间的一切都非常棒！酒店房间温馨舒适！我们非常喜欢房间外的露台和桌子！在烈日下度过了漫长的炎热一天后，泳池真是太棒了！床也很舒服！ 地理位置很棒！感觉很隐蔽，但离主要区域只有一两条街！我们在那里感觉非常安全，而且非常感谢晚上大门关闭，这样你就可以进去了！ 我强烈推荐这家酒店！我们遇到的每一位员工都非常友好和乐于助人！我们也非常喜欢看到马儿经过！ （原文） Everything about our stay was great! The hotel room was so cute and cozy! We loved the patio and tables outside our room! The pool felt amazing after a long hot day in the sun! The bed was very comfortable as well! The location was great! It felt tucked away, but only a street or two away from the main areas! We felt very safe there and really appreciated the closed gates at night where you need buzzed inside! I highly recommend this hotel to anyone! Everyone that we encountered on staff was very friendly and helpful! We also really enjoyed seeing the horses come by!

（由 Google 翻译）这家酒店非常古雅，工作人员友好且乐于助人。床很舒服。房间有点年久失修——浴室水槽多处有裂缝，浴室里的风扇坏了，几个开关似乎不起作用，有一盏灯没有开关，所以必须拧开灯泡才能关掉。酒店的位置靠近法国区的许多名胜古迹。 （原文） The hotel is very quaint, and the staff is friendly and very helpful. The bed was very comfortable. The room was in a bit of disrepair - the bathroom sink had multiple cracks, the fan in the bathroom did not work, there were a few switches that did not appear to work anything, one light did not have a switch, so the bulbs had to be unscrewed to turn it off. The location of the hotel is close to a lot of places of interest in the French Quarter.

（由 Google 翻译）在我看来，如果您正在寻找一个位于法国区、简洁舒适的住宿地点，这里绝对是您的理想之选。房间舒适、干净，维护良好。工作人员非常友好热情，在我们上次酒店预订失败后，我们临时决定预订，工作人员也非常乐于助人。 酒店内设有舒适的酒吧，以及附设的早餐店 The French Toast，真是锦上添花。 （原文） In my opinion, the perfect place to stay if you're looking for a no frills, comfortable spot to stay directly within the French Quarter. Rooms were comfortable, clean and well kept. Staff was very friendly and helpful and accommodating of our last minute booking after our previous hotel stay disappointingly fell through. Bonus is the cozy bar on site and the attached breakfast spot The French Toast.

（由 Google 翻译）这是我们第二次入住这里，再次体验非常棒！酒店本身充满地道经典的韵味，房间也经过精心翻新，干净整洁。员工非常友好热情。地理位置优越，靠近波旁街和法国人购物中心。再次感谢！ （原文） Our second stay here and another great experience! The hotel itself is authentic and classic, while the rooms are nicely updated and exceptionally clean. Staff is super friendly and helpful. Great location near Bourbon St and Frenchman. Thanks again!

（由 Google 翻译）经过一番研究，我们预订了两晚，果然没有失望。评论说的没错。地理位置真的很棒，非常安静，步行即可到达本区大部分主要景点。 工作人员热情好客。我们预订了特大床套房。抵达时，天开始下起瓢泼大雨。行李员正忙着接待另一位顾客，所以杰罗姆主动带我们去房间，结果淋得浑身湿透。他对此毫不在意，这在如今可不常见。 房间宽敞、干净，设施齐全。沙发床很舒服，普通床也让我们睡得非常香甜。 我扣掉一星的唯一原因是酒吧缺乏亮点。我们来的时候期望很高，结果却没有达到预期。 我们以后来的时候可能会再住这里。 （原文） We booked two nights after much research and we were not disappointed. The reviews were spot on. The location was actually great. Very quiet but walking distance to most major attractions on the quarter The staff was warm and welcoming. We booked the king suite. As we arrived it started pouring. The bell hop was busy with another customer so Jerome took it upon himself to show us to our rooms getting drenched in the process. He was completely non-chalant about that. It’s rare to see that these days. The room was spacious, clean and well stocked. The sofa bed was comfy and the regular bed gave us the best sleep we had in a long time. The only reason I took off a star was the lack luster bar. We went with high expectations. Didn’t live up to expectations We will probably stay here again during our future visits.

（由 Google 翻译）我太喜欢这里的位置了！步行到法国区和圣查尔斯街的电车都很近。前台工作人员很棒，大堂也很热情好客。房间大小合适，但浴室可以再大一点。门直接开在马桶前面。可以看出这家酒店比较老旧，而且翻新过。唯一让我不想再住的就是房间墙壁太薄了。隔壁房间的动静都能听见。除此之外，我住得很愉快。 （原文） I love the location! It was a short walk to the French Quarter and the trolley on St. Charles. The front desk staff was wonderful, and the lobby was very welcoming. The room was a nice size, but the bathroom could've been a little bit bigger. The door opens directly in front of the toilet. You can tell the hotel is older and was remodeled. The one thing that would prevent me from staying again is the thinness of the walls in the rooms. You can hear everything going on in the room next door. Other than that, I enjoyed my stay.

（由 Google 翻译）位置很棒！干净。但这个价格，实在不值。我们住的是内舱房，房间很干净，这正是我最大的要求，但光线很暗。和我们一起旅行的朋友也有同样的感受。我们不得不用手机的灯光才能看清！服务也不好。我们不得不几次要求早上喝咖啡，本来应该在大堂，结果却被人弄了。总而言之，这个位置的步行便利性不值花1000美元住3晚。 （原文） Great location!! Clean. But what you get for the price is not worth it. We were in an interior room, and it was clean, which was my biggest requirement, but very dark. The lighting was insufficient. Friends we were traveling with felt the same. We had to use our cellphone lights to see! Service wasn't great. We had to ask a few times for morning coffee, that was supposed to be in the lobby, to be made. All things considered, the walkability of the location wasn't worth $1000 for 3 nights.

（由 Google 翻译）这家酒店价格贵得离谱。我们是通过 Booking.com 预订的，上面显示有停车位，但入住时却被告知不包含停车费。我们不得不在原本就很高的房费之外额外支付 150 美元的代客停车费。 酒店房间本身不错，没什么可抱怨的。然而，酒店设施严重不足。酒店内没有餐厅或酒吧，如果想喝点酒，还得买一整瓶，这完全不切实际。 清洁期间，工作人员在走廊里大声喧哗，扰乱了睡眠时的宁静。客房服务每三天才提供一次，我们要求换毛巾时，被告知必须自己下楼去拿。 总的来说，这家酒店提供的服务很少。在典型的连锁酒店，你可以享受到更实惠、更好的服务。虽然员工很友好，但缺乏便利设施，使得这家酒店不值得推荐。我个人不会再住在这里了。 最大的亮点是地理位置优越，所有地方都仅相隔一个街区，出行十分方便。 （原文） The hotel was extremely overpriced. We booked through Booking.com, where parking was listed as available, but upon check-in, we were told it wasn’t included. We had to pay an additional $150 for parking valet, on top of an already high room rate. The hotel room itself was nice no complaints there. However, the amenities were severely lacking. There’s no restaurant or bar on-site, and if you want alcohol, you’re required to purchase an entire bottle, which is completely impractical. Staff were loud in the hallways during cleaning, which disrupted the peace while sleeping. Room service is only provided every three days, and when we asked for fresh towels, we were told we had to go downstairs to get them ourselves. Overall, the hotel offers very little. You’d get more value and better service at a typical chain hotel. While the staff was friendly, the lack of convenience and amenities makes this place not worth recommending. I personally wouldn’t stay again. The one highlight was the location everything was literally just a block away, which made getting around very easy.

（由 Google 翻译）佩勒姆酒店 (The Pelham) 坐落于公共街 (Common Street)，堪称市中心一颗真正的隐世珍宝。乍一看，这栋建筑以其古老的外观散发着经典的新奥尔良魅力——但别被它迷惑了。房间本身就令人惊喜：干净、现代化，而且充满个性。 前台工作人员热情友好，为美好的入住体验奠定了基调。这里完美地融合了地理位置、舒适度和南方待客之道。下次我们去新奥尔良旅行时，我们一定会再次预订这里。 （原文） Tucked away on Common Street, The Pelham is a true hidden gem in the heart of the city. At first glance, the building gives off that classic New Orleans charm with its older exterior—but don’t let that fool you. The rooms were a pleasant surprise: clean, updated, and full of character. The front desk staff was incredibly friendly and welcoming, which set the tone for a great stay. It’s the perfect mix of location, comfort, and Southern hospitality. We’ll absolutely be booking here again on our next trip to NOLA.

（由 Google 翻译）我们在这里住得很愉快。虽然地方不大，但离密西西比河和波旁街之间的所有地方都很近。价格很实惠。前台工作人员很友好。房间很舒适，浴室的两个水龙头都有点小瑕疵，但总体来说体验不错。 （原文） We had a really good stay here. Smaller place but really close to everything want between the Mississippi River and Bourbon Street. Price was great. Front desk staff was friendly. Room was comfortable, both faucets in the bathroom left a bit to be desired, but overall was a good experience.

（由 Google 翻译）这家小酒店真棒！前台的Keenya服务特别好，她记得我们一大早就到了，入住的时候房间已经准备好了。房间和装饰都很可爱，更像是精品酒店而不是大型连锁酒店。如果你想要一家温馨、干净、床铺超级舒服、地理位置优越的酒店，那这里绝对是你的不二之选。 以后来这个城市我肯定还会选择这里。 （原文） Great little hotel Keenya at the front desk was amazing She remembered we were arriving first thing in the morning and had our room ready for us at check in. The rooms and decor are cute It's more boutique style than a big national chain. But if you want cute, clean with seriously comfortable beds and good location? This is the place. It'll definitely be my go to when in town

（由 Google 翻译）价格过高，体验却不尽如人意！ 酒店的照片是经过处理的，与实际情况相差甚远。 万豪和其他品牌的价格更优惠。淋浴水流很小，淋浴喷头急需清洁和除垢！ 员工很友好，咖啡也很好喝，但房间实在令人失望！ 他们只提供预约清洁服务，而且必须通过短信预约。 停车费每天57美元。我们怀疑代客泊车员动了手脚。车里到处都是他们的翻箱倒柜的痕迹。我们为1号和2号驾驶员设置的预设功能都被清空了，而且很明显他们试图破坏车载音响系统。 光凭这一点，我们就不会再入住这家酒店了！ （原文） Overpriced for not so much! The published photo of hotel is doctored- not near how it appears in person. Better prices at Marriott and other brands. Shower was weak and shower head great need of cleaning and decalcification! Staff were friendly and coffee was delicious but room left much to be desired! They only offer cleaning service upon request and it must be requested by text. Parking was $57 per day. We believe the valet messed with our car. We could tell they pilfered all through it. Our presets for driver 1 & 2 were completely wiped and it was apparent they tried messing with media system. That alone will deter our staying again!

（由 Google 翻译）这是新奥尔良一个很棒的地方，靠近法国区。最棒的是大楼后面的私人停车场。到达后，按下停车场的数字门铃按钮，会有人帮你开门。这里晚上很安静，但你仍然能听到一些派对狂开车经过街道时大声播放音乐的声音，但这只是偶尔听到。旁边有一个加油站，还有一家商店，里面有你需要的一切，所以不用担心。祝你在路易斯安那州新奥尔良的旅途愉快！ 强烈推荐！ （原文） It's a good place in New Orleans, close to the French Quarter. The best thing is the private parking lot just behind the building. When you arrive, press the button on the digital doorbell in the parking lot, and someone will help you open the door. The place is quiet at night, but you can still hear some party guys playing music so loud when they drive and pass the street, but it's only on occasion. A gas station next to it, there is a store that has everything you need, so don't worry about it. Enjoy your trip to New Orleans, LA! Strongly recommend!

（由 Google 翻译）打电话或发短信都别想了，因为根本没人接。优点：装修好，干净，管理友好，价格合理。缺点：前门标识不清晰，没有电子门禁卡怎么进？没有在线状态，也就是说电话或短信无人接听。没有电梯到二楼。 前台服务很棒，但业主认为70岁以上的顾客都精通科技。如果您超过50岁，还是另寻住处吧。 （原文） Don’t bother calling or texting because no one answers. Pluses: renovated, clean, friendly administration, reasonable cost. Minuses: poor signage at the front door so how do you enter the building if you don’t have an electronic fob, no online presence ie no answer to phone or text. No elevator to 2nd floor. Front desk service is excellent but property owner assumed 70+ year old customers are tech savvy. If you are over 50 then look elsewhere for accommodation.

（由 Google 翻译）这家酒店位于法国区中心地带，真是一颗璀璨的明珠。员工服务周到热情，乐于助人，而且非常专业。如果您想体验新奥尔良的风情，这家酒店绝对是您的不二之选。我非常享受在这里的时光，酒店美丽的庭院和古色古香的宅邸氛围都让我印象深刻。酒店距离波旁街很近，步行即可到达，但又足够远，不会受到那里的喧嚣影响，让您拥有一个宁静的夜晚。我们的房间干净宽敞。 （原文） Great Gem in the heart of the French Quarter. The staff was amazing: friendly, helpful, professional. If you want to feel like you are in New Orkeans this hotel is tge spot. I really enjoyed my stay there, their pretty courtyard and old mansion feel. It's also walking distance close to Bourbon Street but far enough away that you don't hear all the noise down there so you can sleep. Our room was clean and spacious.

（由 Google 翻译）请不要再为入住这家酒店而感到噩梦了。我通过 Priceline 预订了 4 晚的出差住宿。预订时说有免费早餐，但我们到达时他们却告诉我们没有。房间看起来很酷，砖墙裸露，但在浴室里可以直接看到楼上的酒店房间，而且可以听到房间里发生的一切。我向前台投诉，他们告诉我不能换房间，但我们楼上的人第二天早上就要离开，所以他们会在我们入住期间将楼上的房间空着。这就是我们没有立即退房的唯一原因。那天我下班回来，看到楼上的房间又住进了新客人。我再次要求前台换房间，他们说没有房间了，所以我告诉他们我需要退房。我只住了一晚。我通过 Priceline 预订了接下来 3 晚的新酒店。我打电话给 Priceline，想退还我没住的那三晚房费，酒店却撒谎说我在那里住了整整四天。 千万别来这里。我后来才发现，法国区及其周边有上千家更好的选择。 （原文） Please save yourself the nightmare of staying at this hotel. I booked for 4 nights for a work trip through priceline. The booking said there was free breakfast, but when we got there they told us there wasn't. The room looked cool with exposed brick, but in the bathroom you could see directly to the hotel room above and you could hear absolutely everything going on in that room. I complained to the front desk and was told I couldn't switch rooms, but that the people above us were leaving the next morning and that they would keep the upstairs room empty during our stay. That is the only reason why we didn't check out right away. I come back from working that day to see new people are in the upstairs room now. I asked the front desk to move again and was told there was no room, so I told them I would need to check out. I had only stayed one night. I booked a new hotel through priceline for the next 3 nights. When I called priceline to get a refund for the 3 nights not stayed at this dump, the hotel lied and said I stayed there the entire 4 days. Please don't go here. There are 1000 better options in and around the French Quarter, which I found out after.

（由 Google 翻译）我非常喜欢这些高大的门，事实上它有原装的法式门，可以通往门廊。这个地方有两个游泳池，不确定在这个位置是不是都有，但很方便。私人停车场是一个加分项。客户服务是一流的。非常出色，我计划再来光顾。你猜怎么着，酒店里有一台 ATM，很方便。 唯一两个缺点但可以处理的是客房服务。当他们想要打扫你的房间时，他们不会敲门，而是自己按嘟嘟声进来（确保你的后门锁在安全的地方），而且由于法式门很高，地板和底门之间有缝隙，所以你知道这意味着什么，是的，一只蟑螂爬进来了。在整整三天里，只有一天没有进来，我没有惊慌的唯一原因是其他一切都非常值得入住。而且，杀虫剂就是用来喷的。 （原文） I absolutely love the tall doors, the fact it has the original French doors with a porch access. This place has 2 pools not sure if both for this location but it was convenient. The private parking is a plus. Customer Service was top notch. Beyond exceptional and I plan to come back and visit. Guess what they have an ATM on the property which is convenient. The only 2 downside but can be handle was housekeeping. They don’t knock when they want to clean your room they just beep theirselves in (make sure your but door lock in the secure location) and with the tall French doors there is a gap between the floor and the bottom door so you know what that means yep a roach crawled in. Out of 3 full days it was just one and the only reason I didn’t freak out is because everything else was well worth the stay. Plus that’s what bug spray is for.

（由 Google 翻译）非常令人失望的住宿体验。 缺点：灰尘多、停车不安全、楼梯被绳索隔开无法使用、房门与外界有缝隙、空调噪音极大、房间内没有保险箱、没有微波炉、房间极小，以及入住了几位不合适的客人。 优点：靠近地铁站 不建议任何人入住。 （原文） Highly disappointing stay. Cons: dusty, unsafe parking, stairs were roped off and unusable, the room door had a gap to the outside, air unit was extremely loud, no safe in the room, no microwave in the room, extremely small rooms, and several inappropriate guests. Pros: close to a transit stop Would not suggest for any one to stay here.

（由 Google 翻译）离街区很近，门口就有公交车站。酒店服务超级好——允许我提前入住，退房后还帮我保管行李，方便我继续探索。满分10分，下次还会选择这里。 （原文） Very close to the quarter. You can catch a street care right out front. They were super accommodating - allowed me to check in early and held on to my luggage after I checked out so that I could continue to explore. 10/10 would do again.

（由 Google 翻译）我对这家酒店印象非常深刻。我经常旅行，房间非常宽敞，装修精美，而且非常干净。酒店的所有公共区域都非常干净。酒店位置靠近旅游景点，而且提供免费停车。酒店前门外就是有轨电车，即使没有车也能轻松出行。我强烈推荐这家酒店给所有来新奥尔良旅游的人。 （原文） I am very impressed with the hotel. I travel often and the room is very spacious and nicely decorated and very clean. The entire hotel comon areas are very clean . The location is close to the tourist spots and has free parking. Out the the front door is the trolley line making getting around without a car perfect. I definitely recommend this hotel to anyone visiting New Orleans.

（由 Google 翻译）这次体验简直太棒了！房间非常舒适，漂亮的露台上设有舒适的休息区，还有投掷沙包游戏等娱乐设施。工作人员热情友好，乐于助人。我个人觉得酒店位置非常便利（商店、餐厅林立，而且交通并不拥堵）。更不用说，圣查尔斯大道沿线有很多电车站，其中一个就在圣查尔斯马车房酒店正前方。 这是我第一次来新奥尔良。我保证你绝对不会后悔！ （原文） Absolutely loved the experience. Very nice rooms, Lovely patio area with a comfy lounge area along with corn hole and more. The staff were very nice and welcoming, also very helpful. I personally found the location to be very convenient. (Stores, restaurants and not a heavy traffic area) Not to mention the electric streetcar has many stops along St. Charles Ave and one which is located directly in front of St. Charles Coach House. It was my first time visiting New Orleans. And I guarantee you will not regret it!

（由 Google 翻译）我和我的伴侣上周末在这里住过，这真是我们旅行的完美之选。酒店靠近有轨电车，只需10-15分钟即可到达景点。回到干净整洁、装修精美的房间，感觉特别棒。我们一定会再来的！ （原文） My partner and I stayed here the past weekend, and it was perfect for our trip. The close proximity to the streetcars made going to attractions only a quick 10-15 minutes ride away from wherever you needed to be. Coming back to a clean and nicely decorated room was especially lovely. We will definitely be coming back!

（由 Google 翻译）说实话，酒店位置很棒。步行即可到达很多餐厅和其他景点。我们离超级穹顶体育馆、运河街和法国区都不远。开车去港口也很近。我很喜欢酒店提供室内停车场。隔壁楼正在施工，这一点我倒也能理解。只是我们的房间正好在施工的拐角处，而且他们早上六点就开始施工了，这让我很恼火。我们住的房间还有一个漂亮的共享阳台，对面是一座美丽的教堂。如果不是因为施工带来的噪音和灰尘，那真是太完美了，无论是晚上还是早上都非常适合。希望施工结束后，大家能好好享受！房间很大。微波炉、收音机和转盘电话等复古小物件也很可爱。我不满的是，工作人员似乎对工作漠不关心。整个地毯显然都没有吸尘。我在淋浴间和毛巾里都发现了头发。床单又脏又脏。我们只是要求更换床单。结果上来的女士并没有带新的床单过来。她却一副不耐烦的样子走过来，翻了翻床单，嚷嚷着说已经换过了，很干净。我们指出了上面的头发、黑点和污渍，直接要求换新的。当我们从她手里接过床单，自己换上新的之后，她的态度才稍微缓和了一些。我觉得存放床单的地方用的可能是未经处理的木头，因为新床单里也有木屑。不过除了浴室的布局，浴室本身很棒。水温虽然有点烫，但能长时间保持稳定，水压也很足。除了装修、卫生状况和员工缺乏热情之外，这个地方其实还不错。它很别致，我觉得这里很适合举办活动。 （原文） Honestly the location was great. Lots of restaurants and places within easy walking distance. We were not far from the Superdome or Canal St. or the French Quarter. It was a short drive to the Port as well. I really liked that they had covered parking as well. I can't hold it against them that there was construction happening literally to the building adjacent. I just hate that our room was the corner up against it and they started at flipping 6 AM. The room we had also had a beautiful shared balcony across from a gorgeous church. Would have been perfect for the evening or the morning...except for all the noise and dust from the construction. Once that's done, please enjoy it! The room was large. The retro items like the microwave, radio, and rotary phone were cute. My complaints were that the staff seemed disinterested in their jobs. The entire carpet obviously hadn't been vacuumed. I found hair in the shower and in the towels. The sheets were dirty and stained. We simply asked for new sheets. The woman that came up did not come with new sheets. Instead, she came up full of attitude, flipped through the sheets, exclaiming that they had been changed and were clean. We pointed out the hairs, black specks, and stains and simply asked for new sheets. Her attitude changed a little when we took them from her and changed the sheets ourselves. I think the storage area for the sheets has untreated wood, because the new ones had wood pieces in it as well. But other than the bathroom layout, the bathroom was awesome. Water could get scalding, but it stayed a steady temp for a long time and the pressure was fantastic. Other than the construction, the dirtiness, and the lack of staff enthusiasm, this place was good. It was quaint and I could definitely see it as a great spot for events.

（由 Google 翻译）我和我爸从巴吞鲁日过来，在这里住了两晚，花了大约300美元（10月30日至11月1日）。酒店包含停车位，这在新奥尔良很少见，相比之下，运河街上的某些酒店就不提供这项服务了。酒店位置很好，因为如果你开车的话，离运河街和波旁街只有一两英里。即使你不想开车，也可以在酒店门口搭乘电车去运河街，或者反方向乘坐电车。房间非常漂亮干净，配备了迷你冰箱、书桌、一台尺寸合适的电视等等。酒店本身也颇具历史意义，它曾经是奔驰和帕卡德的汽车工厂/经销店！酒店员工非常热情，甚至还送了我一个可以放钱的生日徽章。每次我们见到他们，他们都会热情地打招呼，甚至还给我爸讲解了汽车的历史。 （原文） Me and my dad stayed here for 2 nights for around $300 (Oct 30-Nov 1) coming from Baton Rouge. It has parking included in this cost which is rare in New Orleans compared to certain hotels on canal street. The location is good since you have your car and you’re only like 1-2 miles from canal street and bourbon street, even if you don’t want to drive your car you can take the trolley right in the front of this hotel to canal or the opposite direction. The rooms were super nice and clean, you have a mini fridge, a desk area, a nice size tv and more. The hotel itself also has some interesting history as it used to be a car factory/car dealership for Mercedes & Packard! The staff were amazing and even gave me a birthday pin where I could put money on. They always greeted us when we saw them and even taught my dad about the history with cars.

（由 Google 翻译）酒店位置优越，我们接触过的员工也都很棒，但是客房清洁和维护却不尽如人意。我住过一些价格更低的酒店，入住时房间的整洁程度都比这里高。房间里有破损的物品，而且普遍缺乏吸尘或除尘。 酒店位置安静，就在RTA轻轨线路旁。 （原文） The location is great and the staff that we spoke to are great, but the housekeeping and maintenance aren't up to par. Have stayed in less expensive hotels that took more pride in a room at check in. Broken items and general lack of vacuum or even dusting. Quiet area right on the RTA streetcar route.

（由 Google 翻译）花园区一家风格不拘一格的漂亮酒店。管道系统良好，床铺舒适，装潢宽敞。房间内没有微波炉，但每层楼的制冰机旁各有一个。阳台休息区可俯瞰有轨电车线路。安静。交通便利。室内停车场良好。员工友善。 （原文） Nice eclectic hotel in Garden District. Decent plumbing, good beds and roomy decor. No microwave in room, but one by ice maker per floor. Balcony lounging area overlooking the streetcar line. Quiet. Convenient. Good indoor parking. Nice staff.

（由 Google 翻译）酒店的位置太棒了！您绝对会感觉自己身处老新奥尔良。我们使用了一款酒店应用程序并获得了惊人的优惠。我们住在一楼，房间虽小但很舒适。它只有几个缺点：房间里没有温度控制（幸运的是我们住的那天晚上房间温度还不错），感觉就像住在朋友家的客房里一样。我们可以听到前台的人在我们的床上说话。 （原文） The location of the hotel was fantastic! You definitely feel like you are in old New Orleans. We used one of the hotel apps and got an amazing deal. We stayed on the first floor and the room was tiny but comfortable. It had only a couple of cons; there are no temperature controls in the room (luckily the room temp wasn't too bad the night we stayed), and it kind of feels like you're staying in the guest room of a friend's house. We could hear folks at the front desk talking from our bed.

（由 Google 翻译）我哥哥推荐了这家酒店，我很高兴我们听取了他的建议！这个地方真是太美了！房间非常干净，床非常舒服。工作人员再好不过了！下次我们去新奥尔良旅行时，我们肯定会再次住在这里！ （原文） My brother recommended this hotel and I’m glad we listened to him! This place was absolutely gorgeous!! The rooms were wicked clean and the bed was unbelievably comfortable. The staff could not have been any nicer!! We will definitely be staying here again the next time we travel to New Orleans!!

（由 Google 翻译）迷人！我喜欢这个地方。它正好位于法国区的中心。工作人员很友好，您只需支付少量费用即可将车安全地停在那里，然后随意出入。房间特别古雅，真实，有新奥尔良的感觉。他们有一个小咖啡吧，但它的隔壁也有一家很棒的咖啡店。床太舒服了！酒店的历史很酷。 唯一让我烦恼的是一位街头音乐家深夜在酒店门前演奏……但这是新奥尔良，所以我们预计会有噪音。 （原文） Charming! I love this place. It is smack dab in the middle of the French Quarter. The staff is friendly, you can leave your car parked there safely for a small fee and come and go as you please. The rooms are particularly quaint and true that New Orleans feel. They have a small coffee bar but it's next door to a fantastic coffee shop too. The bed was SOOO comfortable! The history of the hotel is pretty cool. The only thing that bothered me was a street musician playing in front of the hotel late at night...but it's New Orleans so we kind of expected there to be noise.

（由 Google 翻译）喜欢这家酒店的历史！庭院非常放松，非常适合观看人们的活动。我唯一的抱怨是淋浴水压太低，找到一个可以忍受的水温非常具有挑战性。总的来说，我们很高兴选择留在这里。 （原文） Love the history of this hotel! The courtyard is very relaxing and perfect for people watching. My only complaint is the shower water pressure was so low and finding a tolerable temperature of water was very challenging. Overall, we are very happy we chose to stay here.

（由 Google 翻译）位置，位置，位置！这是位于皇家街历史悠久的法国区的一栋历史建筑。酒店本身非常古老而且美丽。我住在欧洲豪华房，感觉很好，但缺点是，显然房间非常小（我一个人去），如果我和某人一起（在那么大的房间里），那就会很不舒服。此外，我认为值得注意的是，对于任何计划住在那个房间（216）的人来说，浴室很小，只有一个立式淋浴，太暗，发霉的气味，而且缺乏热水，哈哈，尽管如此，但工作人员非常友好和友善，而且位置简直完美！该建筑感觉安全且整体舒适。距离波旁街一个街区，但足够远，不会在混乱的中间！即使你不住在这里，酒店本身也值得一看，非常漂亮！ （原文） LOCATION, LOCATION, LOCATION! This is a historic building in the historic French Quarter on Royal Street. The property it'self is extremely old-world(y) and beautiful. I stayed in the European Deluxe room, and it nice, however, the downside is, obviously the room is extremely small (I went alone) and if I were to have been with someone (in that sized room) it would have been uncomfortable. Additionally, I think it's important to note, for anyone who plans to stay in that room (216) the bathroom was TINY, only a stand up shower that was too dark, moldy smelling and lacking in hot water lol, with ALL that being sad, the staff was super friendly and nice, and the location was simply perfect! The building felt safe and overall comfortable. A block away from Bourbon street but far enough to not be RIGHT in the middle of the mess! The property itself is worth looking at even if you don't stay here, very beautiful!

（由 Google 翻译）这家酒店的气氛非常好。位置非常完美，步行即可到达法国区的任何地方。服务很好，前台的女士非常友好。房间很小，但我没想到它会更大，因为这个地方已经有 200 年的历史了。 （原文） Very nice atmosphere at this hotel. The location is perfect and within walking distance of anything in the French Quarter. Service was good and the ladies at the front desk were extremely friendly. The room was small but I could not expect it to be bigger being that this place is 200 years old.

（由 Google 翻译）非常可爱的酒店，靠近您想要的一切。住在猫王房，很可爱！前台的人提到浴室可能不太理想，但我喜欢它。虽小，但温馨可爱，值得历史记录。 （原文） Really lovely hotel within close proximity to everything you could want. Staying in the Elvis Room, which is lovely! The person at the desk mentioned that the bathroom might not be desirable, but I love it. Small, but cozy and cute, which is worth the history.

地點非常好，但屋里一股浓浓的霉味，让人不舒服，希望改善。

（由 Google 翻译）地理位置优越，位于法国区，靠近运河和波旁街。步行最多10-15分钟即可到达餐厅、酒吧、购物和娱乐场所。工作人员非常友好热情。房间还行，床不是特别舒服，没有微波炉，但有迷你冰箱，而且能看到波旁街的美景。单凭地理位置，我还会再次入住这里，而且价格也很实惠。总的来说，如果您不追求奢华，这里是一个不错的选择，只是在探索城市时，一个舒适的休息场所。 另外，对于独自旅行的人来说，这里是个不错的选择。虽然晚上客人很少有机会进入客房和酒店，但我觉得这里非常安全。 （原文） Great location in the French quarter off canal and bourbon. Restaurants, bars, shopping and entertainment all within 10-15 max walk. Staff is exceptionally friendly and helpful. Room is okay, not the most comfortable bed, no microwave but there’s a mini fridge and I had a nice view of bourbon street. I’d stay here again due to location alone and I get a good rate on the room. Overall it’s a good stay if you’re not looking for bells and whistles, just a decent place to lay your head while you explore the city. Also have to mention, it’s a great option for anyone traveling solo. I felt very safe with limited access to guest floors and the hotel in the evenings.

（由 Google 翻译）我们刚从新奥尔良周末旅行回来。我在阿斯特皇冠​​假日酒店预订了房间，预订后就开始看评论。一些评论让我非常紧张。我甚至想取消预订，但因为超过了72小时的取消期限而无法取消。我们最终还是按原计划去了，现在想想真是太好了！酒店员工非常热情周到，房间也很干净，让我感觉很安全！酒店24小时都有保安巡逻，晚上需要用房卡才能进出。电梯也需要房卡才能启动。第一晚过后，客房服务人员就来打扫了房间，并补充了毛巾。房间里的所有设施都运转正常，我们所需的一切都应有尽有！不过也有一些不足之处……第一晚空调设定的是68华氏度（约20摄氏度），但房间里却有75华氏度（约24摄氏度）。我第二天早上就反映了这个问题，周六下午我们回到房间时，房间就凉爽多了！床对我来说有点硬，不过我们都睡得很好！灯上的插座有点松，所以我们得找墙上的插座给手机充电。浴室没有通风口，所以洗澡时如果关上门，里面会很闷热。总的来说，这是一次很棒的体验，地理位置也完美！下次还会入住！我们住在离餐厅最近的那栋楼的915房间。 （原文） We just got back from a weekend trip to New Orleans. I booked a room at The Astor Crowne Plaza and after booking started reading reviews. I became very nervous due to what some were saying. I was so nervous, I tried to cancel my reservation but couldn’t because it was not in the 72 hr window. We kept our plans and I’m glad we did! The hotel staff was very accommodating, the rooms were clean, and I felt very safe there! There was security outside 24 hrs a day and you had to use your room key card to get in the door at night. You also had to use your room key to activate the elevator. The maid service came and cleaned our room after our first night and restocked our towels. Everything in the room was in working order and we had everything we needed! A few downfalls… the air was set on 68 the first night and it was 75 in the room. I reported it the next morning and it was cool in our room when we got back in the room Saturday afternoon! The beds were a little firm for my liking, but we all had a great nights sleep! Outlets in the lamps were loose so we had to find and use wall outlets to charge our phones. The bathroom has no air vent so it can get steamy in there if you shut the door while showering. Overall it was a great experience and the location was perfect! Will stay again! For reference, we were in room 915 in the tower closest to the restaurant .

（由 Google 翻译）最近，我周末在这里住了三晚庆祝生日。从芝加哥长途跋涉过来后，Carty 非常乐意为我们办理了入住手续。她非常详细地解释了所有便利设施，还推荐了一些很棒的餐饮和休闲场所。Carty 的客户服务真是太棒了！谢谢！ Kenneth 和 Jamal 对我和我的朋友/家人也非常友善。他们确保我们所需的一切应有尽有，解答了我们的疑问，并确保我们在入住期间感到安全无虞。谢谢！ 房间可以稍微翻新一下，空调似乎没有低于某个温度。总的来说，我很享受这次住宿。地理位置优越！！如果我​​下次再来新奥尔良（我一定会去），我一定会再次预订这里。谢谢！ （原文） I recently stayed for 3 nights to celebrate my birthday over the weekend. After a long travel from Chicago, Carty was more than happy to check us in to our rooms. She did an amazing job of explaining all amenities as well as recommended some great places to eat or go. Carty definitely set the customer service bar high! Thank you. Kenneth and Jamal were also so kind to my friends/family and I. Made sure we had whatever we needed, answered our questions, and ensured we felt safe during our stay. Thank you! The rooms could be a bit more updated and A/C seemed to not go below a certain temperature. Overall, I enjoyed my stay. Location was excellent!! If I ever visit New Orleans again (which I will be) I will make sure to book here again. Thank you!

（由 Google 翻译）地理位置优越，步行即可到达几乎所有地方。您也可以乘坐有轨电车。我的房间……闻起来很奇怪（很旧），地毯上有一个很大的黑色污渍，地板上还有小纸片，感觉好像没吸过尘。 更新……现在是星期六晚上，我不得不打电话给经理，说床上有污渍。晚上7点我回到房间时，他们仍然没有处理。有人拿来床单给我铺在床上。我想我应该整理一下床。 如果可以重来，我会选择其他地方，但这是一次出差，活动策划人建议我这么做。 工作人员很友好。 哦，还有风景。有一扇小窗户可以俯瞰大楼的屋顶。 附件中的照片已发送给经理，对我房间的情况没有任何影响。 （原文） The location is great because its walking distance to almost everything. You can also take the street car. My room... smells weird (old) and the carpet has a big black stain on it and there was small pieces of paper on the floor which made ne feel like it hadn't been vacuumed. Update...it is now Saturday evening and I had to call the manager about the stain on the bed. It was still not taken care of when I returned to my room at 7 pm. Someone brought me sheets to put on the bed. I guess I'm supposed to make up the bed. If I had it to do over I would have selected some place else but it is a work trip and this is what was suggested by the event planner. The staff has been pleasant. Oh and the view. One tiny window that over looks the roof of the building. The attached photos were sent to the manager with NO impact on my the situation in my room.

（由 Google 翻译）我在酒店行业从业超过55年，这家酒店的收费简直是“白菜价”。在我的国家（印度），皇冠假日酒店被宣传为五星级酒店。然而，它的服务各个方面都低于标准。办理入住就像在火车站排队一样，我们等了40多分钟才拿到房间。酒店大堂看起来破败不堪，脏乱不堪。没有礼貌的问候，也没有人打招呼。餐厅晚上9点半就关门了。 房间服务更是糟糕透顶。我们住了两晚，房间没有打扫，没有毛巾，没有基本的生活用品，甚至连一瓶水都没有。而我们却为两间房两晚支付了1890卢比。真是令人唏嘘，美国——这个制定了世界酒店行业标准的国家——竟然也遭受如此低劣的酒店质量和标准之害，却还能收取超过400美元的费用，而这样的酒店根本没有标准可言。 （原文） Being in Hotel Industry for over 55 years, this hotel standard to what they charged was "pittance". Crown Plaza in my country(India) is projected as five star standard Hotels. Services at all level was substandard. Check-In was more like train station, we had wait for over 40 minutes to get the room. Hotel lobby looked rundown and dirty. No curtsy, no wishing. Dinning Restaurant was closed by9.30pm. Services in room was perthitic, we stayed for two night, room was not cleaned, no towels, no basic amenities even not single bottle of water. And we paid $1890/- for two rooms for two nights.It is so said to see the America the country who created world standard in Hotel Industry world wide, are victim to such poor quality and standard of Hotel and getting away by charging over $400 for hotel with no standard.

（由 Google 翻译）房间很不错，价格也合适，尤其是考虑到地理位置——这地方简直无可挑剔。我推荐来新奥尔良旅游时住这里。 我之所以给这家酒店较低的评价，是因为办理入住时，前台的凯莉态度很差，故意刁难我。她回答我的问题时，她的男同事也用异样的眼光看着她，所以我知道不只是我一个人有这种感觉。 （原文） Pretty nice room and price especially for the location— can’t beat this spot. I recommend staying here when visiting New Orleans. I’m only giving this place a lower rating bc upon checking in, Kylie at the front desk was giving me an attitude/purposely giving me a hard time when I was asking her a question. Her male co worker was looking at her funny when she was answering my question so I know it wasn’t just me.

（由 Google 翻译）酒店地处法国区中心，但很安静，晚上我们都没意识到自己身处派对中心（毕竟是家庭出游）。不过，这家酒店最棒的地方还是员工。我们提早到了（早上9点！），要求寄存行李，他们帮我们找到了房间入住！！！礼宾部也超级友好热情。第二天晚上，我们的房间没有降温，维修工不到2分钟就到了门口，不到10分钟就换了空调！我绝对会再住这里！ （原文） In the heart of the French quarter, but quiet enough that we didn't know we were in party central at night (it was a family trip). However, the best aspect of this hotel is the staff. We arrived early (9am!) and asked to store our luggage- they found a room for us to check in!!! The concierge was super friendly and helpful, as well. Our room wasn't cooling down on our second night, and within 2 min the maintenance man was at our door and replaced the AC unit in under 10 min! Would stay here again in a heartbeat!

（由 Google 翻译）我不得不给它打 3 分，因为客户服务太差。Huann 收了我们双倍的代客泊车费。我们最终结账时发现代客泊车欠款 360 美元。最后我们和主管谈了谈，他发现我们被重复收了钱。要知道，他们两个都非常粗鲁。没有人告诉我们每晚还要额外收取 25 美元的税费。这仍然没有达到他们降到的 265 美元。所以我们付了钱，并要求提供公司号码。主管给了我们错误的号码。这让我很惊讶，因为我们的房间花了 1000 多美元！房间就像一个大箱子。没有转弯，只是一个箱子。客房服务人员确实把我们的房间打扫得很干净。总的来说，我不得不给他们 3 星，从现在开始我们肯定会选择其他酒店预订。 （原文） I had to give it a 3 because the customer service was trash. Huann charged us double for valet. We ended up checking out to a 360$ balance owed for valet. We ended up speaking to the supervisor and he see that we were double charged. Mind you both of them were being rude as heck. No one ever told us about an extra 25$ charge per night plus the taxes. It still didn’t add up to the 265$ they had dropped down to. So we pay the money and ask for Corporates number. The SUPERVISOR provided us with the wrong number. Just amazes me because we spend over 1,000$ for our room! The room was a big box. No turns, just a box. The house keeping did keep our room clean. Overall, I had to honestly give them 3 Stars and we will definitely be choosing a different hotel to book with from here on out.

（由 Google 翻译）我们刚办理入住，想和大家分享一下目前的体验。很遗憾，前台夜班接待员戴夫在整个入住过程中态度都非常恶劣。 我们拿到16楼的房间后，发现房卡无法使用。之后，酒店给我们换到了17楼的1721房间。然而，这个房间令人失望，完全不符合贵酒店的品牌标准。 房间里有霉菌，浴缸排水不畅，办公椅也坏了。房间明显清洁不到位，需要彻底清洁。此外，空调噪音很大，而且制冷效果很差。 这家酒店标榜四星级，但房间的状况以及戴夫糟糕的服务态度，让它感觉更像是一家三星级酒店。我非常失望。 （原文） We just checked in, and I wanted to share our experience so far. Unfortunately, the front desk Night Advisor, Dave, was rude throughout the entire check-in process. After we received our room assignment on the 16th floor, we found that the key card did not work. We were then given a different room on the 17th floor, room 1721. However, this room is a disappointment and does not reflect the standards of your brand. There is mold present, the bathtub does not drain properly, and the desk chair is broken. The room shows signs of inadequate cleaning and is in need of a deep clean. Additionally, the air conditioning unit is loud and barely functions. For a hotel that is advertised as 4 stars, the condition of this room and the lack of customer service from Dave make it feel more like a 3-star establishment. I am truly disappointed.

（由 Google 翻译）预订了三天两夜的住宿。入住手续已经办理好了，但收费确实很高。除了市和州的费用外，还有目的地费用。酒店附近唯一的停车位——山谷停车场，每晚收费40美元。除非有行李员帮忙，否则他们不允许你用推车推行李。 我们那一层的制冰机坏了，所以我们不得不去另一层楼拿冰。马桶几乎没冲水。不过除此之外，酒店很棒。 （原文） Booked a 3 day/2 night stay. Check in was ready but they do have high fees. There was a destination fee on top of city and state fees. They also charge $40 a night for valley parking which is the only available parking near the hotel. They don't let you use the carts for your luggage without having a bell person do it. The ice machine on our floor didn't work so we had to go to another floor to get ice. The toilet barely flushed. But other than that the hotel was great.

（由 Google 翻译）我到的时候，他们告诉我必须把车开到代客泊车处才能办理入住。我朋友在城里，我把车停在他们家，自己也住在酒店，但他们非要我用代客泊车才肯让我入住。结果我离开的时候，他们竟然额外收了我将近400美元的代客泊车费。他们还拒绝还车，甚至威胁我不让我离开。 酒店的设施脏得令人作呕，洗澡水黏糊糊的。客房服务一周才来一次，毛巾和卫生纸我每次都得自己去前台拿。前台大部分人态度都非常恶劣，我问问题的时候他们就翻白眼，有的甚至让我自己打电话问别人。这家酒店毁了我全家的旅行体验。我强烈建议大家千万不要入住这家价格虚高、脏乱不堪的酒店。 （原文） When I got here they told me I can not check in until I bring my vehicle into Valet for them to park it. I had friends in town who's house I was parking at and staying at the hotel but they wouldn't let me check in unless I used Valet. Then when I left they Gave me almost $400 in extra charges for valet. They also refused to give me my car and tried to hold me from leaving with threats. The facilities were disgusting and when I would take a shower the water made you sticky. House keeping came once in a week I was there I always had to go get Towels and toilet paper from the desk. Most of the front desk people were completely rude. Rolling there eyes at me when I had questions or even telling me to call somebody else if I want to know. This Hotel ruined the experience for My family. I do not recommend ever staying at this over priced roach Motel.

（由 Google 翻译）波旁床的时钟真的太棒了，你最终会想买一个。我们买了😂。客房服务是唯一的缺点。他们每天晚上 5 点左右来得太晚了，你都睡着了，所以他们不会再上街了。前台保安和所有优秀的门卫都非常棒，非常友好和乐于助人。但客房服务再次成为唯一的缺点，我甚至问过他们是否可以早点来，他们确实来过一次，但除此之外，我倒了垃圾，换了毛巾。哦，带上开瓶器。你会感谢我的。礼宾服务很棒，去听听 spill 的声音，免费参观。 （原文） Literally a clock from Bourbon beds are so amazing you'll end up wanting to buy one. We did 😂. Housekeeping is the only down side. They come far to late around 5 every night which is when your sleeping to hit the streets again. Front desk security and all the wonderful doormen are amazing very friendly and helpful. But again house keeping is the only negative I even asked if they could come earlier they did once but otherwise I dumped the trash exchanged the towels. Oh pack a bottle opener. You'll thank me. Concierge is amazing go listen to spill and get your tours free.

（由 Google 翻译）一切都很干净。房间很漂亮，员工也很友好，但他们却向我们收取了吸烟违规费，而我们俩都不抽烟？我们询问前台，他们说房间里有什么东西表明我们违反了规定，但我们只住了短短三天，根本没叫过客房服务。然后他们又说我们必须打电话申诉。我打了电话，结果被告知打错部门了。他把我转接过去，那个部门的人告诉我只有酒店才能退款，让我直接联系他们。（当时我已经回到芝加哥了）怎么能在没有任何证据的情况下，或者更离谱地说房间里有什么东西表明我们违反了规定，而实际上根本没人进过我们的房间！现在我只能等着他们回复，估计他们永远不会回我电话。而且罚款也不低，相当于两晚的房费。我感到非常愤怒，感觉他们经常用这种方式占客人的便宜。如果你以前住过这家酒店，我建议你仔细看看你的账单。这完全不可接受。下一步我要联系我的银行和律师。 （原文） Everything was clean. The rooms were nice and the staff was friendly but they charged us a smoking violation fee when neither of us smoke? When we asked the front desk They told is something in the room indicated this but we never had house keeping come because we were only there 3 short days. They then told us we had to call a number and dispute. I called the number and was told wrong department. He transferred me and was told by that department that only the physical hotel can refund the fee and to talk to them. ( I was already back in Chicago) how do you give a violation to someone with no proof or better yet say something indicated that in our room when no one ever came in there! Now I have to wait for someone to probably never call me back. The fee was not small either. 2 nights worth. I am absolutely disgusted and feel like they take advantage of people often with this. If you stayed here in the past I would look at your bill. Completely unacceptable. Next step is getting my bank and lawyer involved.

（由 Google 翻译）这家酒店对我和其他8位朋友来说非常贴心周到，我为这次旅行预订了几间房间。抵达后，前台服务员非常热情地帮助我们分摊了房费和住宿费，她甚至还特意送了我们双树饼干！她真是太棒了，尤其是因为我的很多同事都是在不同时间飞来的。房间干净整洁，大厅也很安静。我计划了一次生日旅行，我和我的朋友们都住在这里。酒店的位置非常完美，去所有需要做的事情都很方便，尤其是步行即可到达的地方。我还会再次入住这家酒店。 （原文） This hotel was extremely accommodating for me, and 8 other friends of mine, I reserved several rooms for the trip, and once we arrived, the front desk attendant was extremely helpful in assisting us and splitting up our payments as well as our rooms she even made sure to give us the double tree cookies! But she was great especially because a lot of my company flew in at different times. Rooms were clean, and quiet halls. I planned a birthday trip for me and my friends. The location was perfect for everything we needed to do especially things that we’re walking distance. I would stay at this hotel again.

（由 Google 翻译）酒店正在装修。需要更多地告知正在进行的工作。我问了几位员工游泳池的状况，但没有一个人直接回答说它是否开放。我们的房间不错，但家具摇摇晃晃。我的床头柜抽屉都从轨道上掉了下来，放衣服的抽屉也被刮花了，还碎了。浴室的风扇声音很大，很吵，应该装个单独的开关。我们不能关掉它，也不能让灯在黑暗的房间里整夜亮着。客房服务员非常友好，帮助了我们。星期三我们想带着行李下楼，结果六楼的电梯间因为承包商在密封和重新灌浆瓷砖地板而关闭了。如果能提前通知就好了。我们试着在中午退房，但大堂里挤满了新入住的人，我们正准备退房，只有一名工作人员在前台，其他工作人员只是路过，没有处理这种情况，继续做其他与客户无关的事情。尽管它们位于运河街的中心位置，但管理层需要加强并审查业务活跃期以及何时需要照顾客户并告知不可用或有限的服务。 （原文） Hotel in the midst of a remodel. Need to be a little more informing of work being done. Asked several employees of pool status and not one straight answer as to it being open. Our room was nice but furniture was really rickety. My nightstand drawer was falling out of the track and drawers for clothes was scratched and chipped. Bathroom fan was very loud and noisy and should be on a seperate switch. We couldn't shut it off or just leave light on in a darkened room overnight. Maid staff were very nice and assiisted us. Tried to get off the floor on Wednesday with our luggage and elevator bank on 6th floor was closed off due to contractors sealing and regrouting the tile floor. Would have been nice to get a heads up. Try to checkout at noon and lobby was packed with new persons checking in and us trying to checkout and one staff member at desk while other staff walked by the situation rather than address the situation and continue to do other things non customer related. Although they're centrally located on Canal Street, management needs to step up and review active periods of business and when customers need to be taken care of and informed of services unavailable or limited.

（由 Google 翻译）清晨，椅子上方的装修噪音转移到了我们头顶上方。这是一家很棒的酒店，地理位置优越，员工友好热情，乐于助人。凯特琳待我们很周到，彬彬有礼，而且信息丰富。我们每次来都住在这里，以后还会继续预订。继续做好你的本职工作，照顾好在那里工作的员工，他们太棒了！！！ （原文） Remodeling and the noise above the chair moved to above our head in the early morning. It's a great hotel, location is great and the people are friendly and eager to help. Katelyn took care of us with a pleasant demeanor, very courteous and informative. We stay there everytime we visit and will continue to book there. Keep doing what you do and take care of the associates that work there, they're GREAT!!!

（由 Google 翻译）十九年过去了。 我的第一次出国旅行是去纽约参加研究生面试。学校安排我住在位于中城莱克星顿大道的希尔顿逸林酒店。 走进房间，我的第一反应是：“等等，就这？”地毯略显陈旧，空气中弥漫着一丝岁月沉淀的静谧。这就是传说中的美国梦吗？ 但随后，我记起了前台递给我的那块温暖的迎宾饼干。 黄油、巧克力和坚果的香气在我的舌尖跳跃——我突然意识到，梦想也可以如此温暖，如此美味。 今年，我因公出差，时隔多年再次入住新奥尔良的希尔顿逸林酒店。那块温暖的迎宾饼干依旧如故：黄油、巧克力和坚果的味道依旧如初。咬下第一口的那一刻，时间仿佛折叠起来。 二十一岁的我，与十九年的人生隔开，凝视着如今的我。我那时才明白，我们一直以来都共享着那块饼干带来的温暖。 十九年，却只隔着一次甜蜜的品尝。时间保留的，是那份永恒的青春，完美地浓缩在那简单的滋味之中。 （原文） It's been nineteen years. My first trip abroad brought me to New York for a graduate school interview. The school arranged my stay at the Hilton DoubleTree on Midtown Lexington Avenue. When I stepped into my room, my first thought was: "Wait, this is it?" The carpet showed its age, and the air carried a faint sense of time-worn stillness. So this was the famous American dream? But then I remember the warm welcome cookie handed to me at the front desk. The butter, chocolate, and nuts danced on my tongue—a sudden realization that dreams could have both warmth and flavor. On a business trip this year, I found myself staying at a Hilton DoubleTree here in New Orleans after all this time. The warm welcome cookie remained unchanged: the same taste of butter, chocolate, and nuts. In the moment I took that first bite, time seemed to fold upon itself. The twenty-one-year-old version of me, separated by nineteen years of life, glanced across time at the person I am today. I understood then that we've been sharing the same warmth from that cookie all along. One sweet taste, nineteen years apart. What time has preserved is that forever young moment, perfectly kept within a simple flavor.

（由 Google 翻译）我生日这天住得很开心。酒店视野开阔，可以欣赏到城市美景，地理位置也非常便利。不过停车不太方便，代客泊车也很贵，所以要注意这一点。早餐不错，工作人员也很友好。酒店的电视需要升级，操作起来很麻烦。而且我入住期间，每次冲马桶的水都有一股怪味，感觉很奇怪。 （原文） Had a great stay for my birthday. Great view of the city and very convenient location as well. Parking is rough and valet is expensive so beware of that. Breakfast was good and the workers were friendly. They need to update their tv it was hard to control and in my stay the water always smelt bad whenever I flushed the toilet it was weird

（由 Google 翻译）这真是我住过最糟糕的酒店。我该从哪儿说起呢？ 我入住第一个房间时，地板脏得一塌糊涂——到处都是黑色的颗粒和灰尘。Gary告诉我，夜班人员会来打扫，但后来才发现根本没有这样的人员，而且要到早上7点才会打扫。他基本上是在骗我，即使我多次确认房间会在夜间打扫。他还声称没有其他空房了——又是一个谎言。 后来，夜班前台人员把我换到了另一个房间，但不知怎么的，那个房间的情况也一样糟糕。咖啡机里只剩下半杯咖啡，柜台上还有一个半空的开封矿泉水瓶——这明显表明房间在入住前没有经过彻底的清洁或检查。更糟糕的是，浴室里没有热水。 那一刻，我对酒店的清洁和管理彻底失去了信心。这种体验令人无法接受，远远低于任何客人应有的期望。 作为希尔顿荣誉客会银卡会员，我期待获得更好的体验。我强烈建议其他人在预订之前仔细查看评论，并考虑其他选择。 （原文） This is the worst hotel stay ever. Where do I even start? When I checked into my first room, the floor was visibly dirty - there were black particles and dirt scattered everywhere. I was told by Gary that the night crew would come clean it, only to find out later that no such crew existed and that cleaning wouldn’t happen until 7 AM. He essentially lied to me, even after I asked multiple times for confirmation that the room would be cleaned overnight. He also claimed there were no other rooms available - another lie. The night front desk person later moved me to a different room, which somehow managed to be just as bad. There was a half-full cup of coffee left in the coffee machine and a half-empty, opened water bottle on the counter - clear signs that the room hadn’t been properly cleaned or inspected before being assigned. To make things worse, there was no hot water in the bathroom. At that point, I completely lost confidence in the hotel’s cleanliness and management. This experience was unacceptable and far below the basic standards any guest should expect. As a Silver Hilton Honors member, I expected a much better experience. I strongly advise others to double-check reviews and consider other options before booking here.

（由 Google 翻译）酒店还不错，就是房间有点老旧。床垫很硬，睡起来很不舒服。床单也有些脏。空调时好时坏。不过，酒店位置很好。代客泊车服务很棒。客服人员Jameela非常乐于助人。 （原文） Hotel was fairly nice, rooms were outdated. The mattresses were very hard and uncomfortable. The sheets were a little dingy. Air conditioning was hit or miss. However, the Hotel was in a good location. Loved the valet parking. Customer service host Jameela was very helpful.

（由 Google 翻译）我来新奥尔良参加一个在酒店举办的会议。我预订了与会议无关的独立房间。这真是个绝佳的选择，因为我只需多花一点钱就能欣赏到城市景观！我与各种各样的员工打过交道，他们都给予了我真正的南方待客之道。Joy 非常乐于助人，她像阿姨一样热情周到，对我关怀备至，让我感觉宾至如归。Emerson 酒店的设施也毫无保留地满足了我觉得“过分”的要求，也正是因为如此，他们才获​​得了五星好评。Bree 的热情欢迎和帮助让我非常感激。餐厅的 Paul 人也很好，帮我充分利用了我的餐饮积分。最后，作为一个睡眠浅的人，遮光窗帘很棒，但我能听到电梯的声音，这或许是我唯一不满意的地方。其他任何问题，只要你开口问，他们应该都能很快修好！我可以挑剔，但我来这里是为了工作，我对这次入住体验很满意。正如任何事情一样，结果可能会有所不同，所以请保持乐观并期待最好的结果。 （原文） I came to New Orleans for a conference that was being hosted at the hotel. I booked my own room separately from the conference. This was a GREAT choice because I got a city view for just a bit more! I dealt with a variety of staff members and they all gave me true southern hospitality. Joy was very helpful and gave me the informative and stern aunty love that made me feel even more at home. Emerson made accommodations that I felt like were “too much” happen without question and for that reason they secured that 5th star. Bree’s warm welcomes and assistance was much appreciated. Paul from the restaurant there was very nice and helped me get the most out of my food and bev credit. Lastly, as a light sleeper, the blackout shades were fantastic but I could hear the elevator and that might have been the only real drawback for me. Anything else they should be able to fix readily if you just ask! I could nitpick, but I was here for work and I’m happy with my experience. As with anything, results may vary, so be kind and hope for the best.

（由 Google 翻译）在这家酒店住得很愉快。一开始有点不顺，因为我没有订到房间，但第二天工作人员非常乐于助人，让我们度过了一个愉快的假期。房间有点小，但干净整洁，设施齐全。前台的Joy女士和餐厅的Tawanda女士尤其出色。Joy女士——万豪团队应该给予你们肯定！虽然我几乎可以适应房间或设施的任何问题，但对我来说，周到的客户服务可以克服所有问题。很高兴地说，艾美酒店的员工在客户服务方面非常出色。感谢您的美好体验！ （原文） Had a great stay at this hotel. Started off a bit rocky as I didn’t get the room I’d reserved, but staff was most helpful the following day for the remainder of our vacation week here. Rooms are a bit small but clean and well stocked. Standouts are Ms Joy at the front desk and Ms Tawanda at the restaurant. Ms Joy - you deserve recognition from your Marriott team! While I can adjust to almost any issue with the room or facilities, attentive customer service, for me, can overcome all problems. Happy to say that staff at Le Meridien excel in customer service. Thanks for a great experience!

（由 Google 翻译）我和儿子周末去那里玩，酒店很贴心地帮我们提前办理了入住，赶在鹈鹕队比赛前。工作人员非常友好热情，办理入住和代客泊车都很顺利。我们在酒店里的小酒吧吃了饭，食物很美味，服务也很棒。靠近办理入住柜台的地方有个很实用的小型“食品储藏室”，里面零食和饮料种类齐全。唯一需要注意的是迷你吧。结账的时候我发现被收了两样东西的钱。我打电话给前台，他们很快就解决了这个问题。酒店里有个小冰箱，放在我们自带的饮料柜里，可以保冷，但不能冰镇。总的来说，这次入住体验很棒，我们下次还会选择这里。 （原文） My son and I traveled down for the weekend, they worked with us for an early check-in before the Pelicans game. The staff were very friendly and accommodating with the check-in and valet parking. We ate at the small bar that’s there on site, the food was really good and the service there was great also. They have a nice little “pantry” close to the check-in counter that was fairly well stocked with snacks and drinks. The only caution I would extend is concerning the minibar. Whenever I went through my bill I saw that I was charged for 2 items. I called the front desk and they addressed it right away. There is a fridge in the faux dresser for drinks that we brought in with us, it will keep them cool but not cold. Overall though it was a great experience and we’ll stay here again.

（由 Google 翻译）在城里另一家酒店体验不佳后，我预订了新奥尔良艾美酒店 (Le Meridien New Orleans) 的两晚——从抵达的那一刻起，我就知道我的选择是正确的。 行李员AJ和代客泊车员Jonathan热情地接待了我们。他们的专业、友好和对客人的真诚关怀，立刻为我们接下来的住宿奠定了基调。由于我们是在下午4点之前到达的，所以我们决定去酒吧放松一下，在那里我们遇到了调酒师Vegas。她简直太棒了——她调制的鸡尾酒堪称一流，而且她的人格魅力十足。Vegas真正体现了优质客户服务的精髓！ 在酒吧，我们还遇到了Joy——她的名字就说明了一切！她散发着积极向上的气息，让我们感到宾至如归。我们遇到的每一位员工都提供了超出预期的奢华服务，提升了我们整个新奥尔良之旅的体验。 从帮我预订房间的Karen，到提供无可挑剔服务的AJ和Jonathan，再到热情好客、让我们倍感特别的Vegas和Joy——这五位杰出的团队成员让我们的入住体验难以忘怀。 我非常喜欢在艾美酒店的住宿，迫不及待地想再次光临。我会向所有来新奥尔良旅游的朋友和家人推荐这家酒店——因为如果您渴望温暖、时尚和真诚的款待，艾美酒店就是您的理想之选！ （原文） After a disappointing experience at another hotel in the city, I booked two nights at Le Meridien New Orleans—and from the moment I arrived, I knew I’d made the right choice. We were warmly greeted by AJ, the bellman, and Jonathan, the valet. Their professionalism, friendliness, and genuine care for guests immediately set the tone for the rest of our stay. Because we arrived before the 4 p.m. check-in, we decided to relax at the bar, where we met Vegas, the bartender. She was absolutely amazing—her cocktails were top-notch, and her personality sparkled. Vegas truly embodies what great customer service should be! While at the bar, we also met Joy—and her name says it all! She radiated positivity and made us feel completely at home. Every single staff member we encountered delivered luxury-level service that exceeded expectations and elevated our entire New Orleans getaway. From Karen, who helped me book the room, to AJ and Jonathan with their impeccable assistance, to Vegas and Joy who made us feel so welcomed and special—these five exceptional team members made our stay unforgettable. I absolutely loved my stay at Le Meridien and can’t wait to return. I’ll be recommending this hotel to all my friends and family visiting New Orleans—because when you want warmth, style, and genuine hospitality, Le Meridien is the place to stay!

（由 Google 翻译）酒店干净、现代，步行即可到达法国区和河滨步道。早餐超级美味，员工非常友好热情，服务周到。特别感谢前台那位留着金色短发、戴着方框墨镜的女士。她非常乐于助人，耐心细致地介绍了酒店提供的所有服务。退房时我们还聊得很开心。她热情周到的服务让我们的新奥尔良之旅更加难忘。🥰👍 （原文） The hotel is clean, modern and walking distance to French Quarter and riverwalk. The breakfast is super yummy and staffs are so friendly and very nice service. Special thanks to the front desk lady who has short blond hair, wearing square shade glasses. She was very helpful and introduced all the details the hotel offered with great patience. We had nice talk while checking out. Her warm welcome and hospitality made our trip to New Orlean more exceptional.🥰👍

（由 Google 翻译）千万别去！收费随意且毫无规律，客服服务差劲。 我九月份在艾美酒店住了十天。酒店两次多收了我的钱，一次超过1000美元，另一次超过300美元。第一次是重复收取了我已经预付的房费。酒店说会退款，但直到我离开十天后才收到退款。退款到账后，又被收取了第二次费用。酒店说是免费饮用水和一些我事先不知道的旅游项目，所以我根本没法参加。客服毫无帮助，只是反复解释同样的收费理由。最后我只能通过预订的第三方机构申请退款。同行的其他客人没有被收取这笔费用，或者顺利拿到了退款，所以这显然不是一项合理或不合理的收费。整个退款过程耗时一个月，而且最终退款金额还是错误的。 房间还不错，私密性很好。楼层也足够高，可以隔绝城市噪音，这一点很棒。海水泳池也很不错。 因为价格原因，没吃早餐或正餐。 会议室的空调要么太热要么太冷，不过这种情况很常见。 客房服务不太正常。补货时间有点随意，有时是洗发水，有时是水，有时甚至连肥皂都不补充。不过，负责客房服务的人员态度都很好。 （原文） AVOID at all costs. Inconsistent random charges and poor customer service. I stayed at Le Meridien in September for 10 days. I was overcharged twice, once over 1000 USD and again over 300. The first was a double charge for an already prepaid room. I was told this would be refunded but took 10 days after leaving. When this was refunded, the second fee was charged. I was told this was for complimentary water and for tours I was not informed of, so couldn't have gone on. Customer service were not helpful, just went round in circles repeating the same reason for the charges. Ended up going through the third party we booked with for refund. Others on the trip were NOT charged this or were refunded without issue, so it's obviously not a consistent or legitimate charge. The whole process took a month and the amount refunded was still wrong. The room was nice enough and very privat. High enough to overcome the city noises which was a plus. The saltwater pool was a nice touch. Didn't have breakfast or food due to the price. Aircon in the conference room was either too hot or too cold, but that's pretty common. Room service was unusual. The replacements were a little random, one day shampoo, another day the water, and sometimes not replacing the soap. The staff doing this were very pleasant though.

（由 Google 翻译）地理位置优越，步行即可到达几乎所有地方。酒店氛围非常棒。酒店的门打开的方式非常优雅端庄。一进门，扑面而来的香气就令人屏住呼吸。我可以在大堂、酒吧或餐厅区坐上几个小时。房间的入口很小。浴室没有排气扇，蒸汽淋浴产生的湿气和湿气已经使喷头生锈，客房服务人员在清洁时应该检查一下冰箱。酒店最烦人的是它有 4 部电梯，但只有 2 部正常运营。这是一个非常繁忙的周末，一度需要排队才能上电梯，只有 1 部电梯在加班运行。游泳池需要额外注意，因为一些无人看管的孩子决定将残疾人座椅用作跳水板，并且没有真正打扫干净。总而言之，我不介意再次入住。 （原文） Location is great walking distance to literally everything. The ambiance of the hotel was outstanding. The way the doors opened to the hotel very elegant very demure. The aroma as soon as you walked in just took your breath away. I could just sit in the lobby, bar or restaurant area for hours. The entrance to the actual room was quite small. No exhaust fan in the bathroom, all the moisture and humidity from the steamy shower has rusted the sprinkler and house keeping should make sure when cleaning to check the refrigerator. The most bothersome thing about the hotel was it has 4 elevators only 2 of them were working. It was Avery busy weekend and there was lines to get on the elevator at one point only 1 elevator was working overtime. The pool needed a little extra attention considering some unattended kids decided to use the handicapped chair as a diving board and didn’t really clean after themselves. With all that being said I wouldn’t mind staying again.

（由 Google 翻译）这是一次非常棒的住宿体验。房间干净整洁，员工服务出色，地理位置也绝佳。 Martha 负责为我们办理入住，并向我们推荐了她最喜欢的房间，这个房间可以通往庭院。从入住到当天晚些时候，她都无微不至地照顾着我们。 房间：巨大的天花板让房间感觉宽敞许多。浴室……是我很久以来见过最干净的。非常干净。床：非常非常舒服。我和妻子睡得非常香甜。床单很干净。电视效果也很棒。 我们遇到的一个问题是：淋浴没有热水。Martha 打电话给维修人员。维修人员在 5 分钟内就到了。热水供应恢复后不到 1 分钟就修好了。问题很快就解决了。 - Leela（如果我拼写错误，我会回来修改）是经理，我们很高兴在晚上见到了她。她非常风趣，对当地环境了如指掌。无论她推荐什么，她都一丝不苟！ 另外两位员工也让我们的入住体验非常愉快，一位是Eric，他帮助我们熟悉了周边环境，另一位是Ali，我记得他负责我们后来去的酒吧。 我推荐这家酒店吗？绝对推荐。我们以后还会再来。这是我们很久以来住过的最好的酒店！ （原文） This was a MAGNIFICENT stay. Clean room, excellent staffing, & the location is perfect. Martha was who checked us in and suggested her favorite room to us which had access to the courtyard. She took great care of us from check in until later in the day. The Room: Huge ceilings which made the room feel much more spacious. Bathroom .. cleanest I have seen in a very long while. Very clean. Bed: Very very comfortable. My wife & I slept beautifully. Sheets were clean. TV worked wonders. Our ONE problem: We had a shower with no hot water. Martha called maintenance. Maintenance arrived within 5 minutes. Hot water was restored and fixed in less than 1 minute. Issue resolved very quickly. - Leela (I will be returning to edit if I spelled incorrectly) was the manager & we had the pleasure of meeting her in the evening. She is a very fun soul who is knowledgeable about the area. Whatever she recommends, she knows what she's talking about! Two more employees who made this stay pleasurable was Eric who helped us learn the area and Ali who I believe handles the bar which we did attend later. Do I recommend this property? Absolutely. We will also be returning for future stays. Best hotel stay we have had in a long while!

（由 Google 翻译）这是我第一次来新奥尔良。我去参加一个研讨会，时间是10月14日至17日。我提前一天到，然后住了一天。 房间很宽敞，床也很舒服。我花了很多时间在房间里。我很享受放松和拍摄我最喜欢的节目。我甚至去了健身房。😆 我从来不在酒店锻炼。😆 员工。太棒了！！我说的是全体员工。尤其是那些站在外面为客人开门的员工。真是太棒了！！我感觉自己被重视和照顾到了。员工对酒店、当地环境和推荐的了解都没有让我失望。 会议早餐和午餐都很美味。服务员很专业，乐于助人，提供了五星级的服务。不过要做好准备，法国区就像一个派对区。我的房间正对着The Alibi。那里每晚都是派对。（这和酒店无关）谢天谢地，我睡着了，没有被噪音吵醒。 参观了很多景点。在你自行预订之前，最好先咨询一下礼宾部。酒店为部分行程提供折扣。我没有询问，而是全价支付了行程费用。总的来说，我住得很愉快。 （原文） This was my 1st time in New Orleans. I was there for a seminar. Oct 14-17. I arrived a day early and stayed a day after. The room was spacious. The bed was comfortable. I spent a lot of time hanging in my room. I enjoyed relaxing and casting my favorite shows. I even used The fitness room. 😆 And I never workout at a hotel.😆 The Staff. Amazing!! I'm talking the entire staff. Especially the staff who stood outside and opened doors for people. How amazing!! I felt seen and taken care of. The staff's knowledge of the hotel, local area and recommendations, did not disappoint. The conference breakfasts and lunch were delicious. The wait staff were professional, helpful and gave 5 star service. Be prepared though, the French Quarter is a party. My room faced The Alibi. It was a party every night. (No reflection on the hotel) Thankfully, I slept through the noise. Saw a lot of the attractions. Before you book on your own, ask the concierge. The hotel offers discounts on certain tours. I did not ask and paid full price for my tours. Overall, I enjoyed my stay.

（由 Google 翻译）干净整洁。工作人员在我们入住期间非常热情周到。不知道是不是有什么问题，头两天电梯特别慢，不过后两天似乎好多了。地理位置绝佳，离波旁街只有一个半街区，离运河也只有一个街区。我知道你们可能会觉得我发的照片只有地板很搞笑，不过地板的图案确实挺好看的。 （原文） Nice, clean. Staff was helpful during our visit. Not sure if there was a issue but first couple days elevators were so slow. Didn't seem as bad the last couple days. Location was great. A block and a half from Bourbon Street. And a block from canal. Go ahead and laugh that the only pic I posted is the floor but the pattern is cool.

（由 Google 翻译）我和丈夫已经在这里住过四次了，每次都有非常棒的体验！地理位置优越，热情好客更是锦上添花。 一年前，我们入住这家酒店，接待了近100位来新奥尔良参加我们新奥尔良目的地婚礼的宾客。当时，销售经理Amber和凯悦尚萃酒店的全体团队都非常棒，合作起来也非常愉快。最近，我们迎来了一周年纪念日，集团销售经理Samantha对我们非常体贴慷慨，还特意给我们寄来了一张便条和一份小礼物，庆祝我们入住一周年！ 酒店员工竭尽全力，让您感到舒适惬意。强烈推荐这家酒店给所有宾客！ （原文） My husband and I have stayed at this property 4 times and each time we have such an amazing experience! The location is great and the hospitality is even better. One year ago we used this hotel for almost 100 guests traveling into town for our NOLA destination wedding. At the time Amber the sales manager was absolutely AMAZING to work with along with the entire team at Hyatt Centric. Fast forward to our recent one year anniversary and Samantha (group sales manager) was incredibly thoughtful and generous to us, sending us a personal note and treat to celebrate our one year! The staff truly goes out of their way to make you feel comfortable and welcomed. Highly recommend this hotel to visitors!

（由 Google 翻译）入住期间接待我的两位前台工作人员的服务态度非常糟糕。 我入住期间没有要求客房清洁服务，所以当我在前台想拿瓶水时， 他们叹了口气说：“如果您是环球客会员，客房服务人员应该会把水放在那里，对吧？”然后才把水递给我。 酒店位置和房间都很棒，所以我对这样的服务非常失望。我不会再来了。 作为一名资深的环球客会员，我本希望自己能喜欢这家酒店——它优越的地理位置和干净舒适的房间确实很棒。 不幸的是，我遇到的两位前台工作人员态度出乎意料地粗鲁。由于我在整个入住期间都挂着“请勿打扰”的牌子，而且没有客房清洁服务，所以我去前台要瓶装水。 其中一位倒吸一口凉气，说道：“您是环球客会员——客房服务人员应该会把水放在那里，”然后很不情愿地递给我一袋瓶装水。这次体验令人失望，服务也很不专业。酒店位置优越，房间条件也不错，我期待更好的服务。我不会再来了。 （原文） 滞在中に対応してくれたフロントスタッフ2名の接客がとても不快でした。 滞在中は清掃をお願いしていなかったため、水だけフロントで受け取ろうとしたところ、 「グローバリストならハウスキーピングが置いているはずでしょ？」とため息をつかれ、ようやく水を渡されました。 立地も部屋も良いだけに、この対応には本当にがっかりしました。再訪は考えていません。 As a long-time Globalist, I wish I loved this property - its prime location and spotless, comfortable rooms are truly great. Unfortunately, two front desk staff members I interacted with were surprisingly rude. Since I had the DND sign on my door throughout my stay and didn't get housekeeping, I stopped by the front desk to ask for bottled water. One sighed and said, "You're a Globalist - housekeeping should've put water," before reluctantly handing me a bag of bottles. It was disappointing and unprofessional. With such a nice location and room quality, I expected better service. I won't be returning.

（由 Google 翻译）这家酒店地理位置绝佳，位于法国区，距离波旁街的起点仅一个街区，步行即可到达所有景点。房间大小适中，干净整洁，维护良好。最棒的是，酒店位于一条安静的街道上，让您在享受便利的同时，也能远离喧嚣。 （原文） This hotel is in a perfect location in the French Quarter—just one block from the start of Bourbon Street and within walking distance of everything. The rooms are a good size, clean, and well maintained. Best of all, it’s on a quiet street, so you can enjoy the convenience without the noise.

（由 Google 翻译）离著名的波旁街只有几个街区。我们离开酒店去吃晚餐时，大堂里供应了热乎乎的迷你贝涅饼。早餐在酒店吃的，食物美味，服务人员也很棒。礼宾部的人甚至知道一些我20多年前就听说过的地方，包括它们的位置和交通方式。酒店很舒适，顺便说一句，我很喜欢那里的床垫。我们步行去了很多地方，但对于老年人来说，乘坐著名的红绿电车只需40美分。法国区只有6x13个街区，所以很容易就能感受到这个区域的氛围。 （原文） Just down the block from famous Bourbon street. Hot mini beignets served in the lobby as we left to walk to dinner. Ate breakfast at hotel, delicious food and fabulous staff. Concierge know what, where and how to get to places I'd heard about 20+ years ago. Comfortable hotel, loved the mattress BTW. Walked everywhere but for seniors local transit was 40 cents on the famous red and green trolleys. French quarter 6x13 blocks so very easy to get a feel for the area.

你要是去乘游轮的话，我强烈推荐这家旅馆，他们离码头很近，提供免费的巴士到乘船的地方。另外他们还提共免费的自助早餐，最近房间刚装修过，房间也满大的，总而言之，性价比和舒适性都是不错的。

（由 Google 翻译）如果您要参加会议中心的活动，想在街对面找一间舒适、干净、又不至于太奢华的房间，那么这里就是您的理想之选。既不至于太差，也不至于太差。房间舒适，床也舒服，员工友好。免费早餐还算可以，但要饼干和肉汁是不是有点过分了？ （原文） If you are attending an event at the convention center and want a decent, clean, not overly luxurious room right across the street then this is the place to stay. Not too this...no too that. Nice room, nice bed, friendly staff. The free breakfast is adequate, but is it too much to ask for biscuits and gravy?

（由 Google 翻译）这家酒店不错，房间也很舒适。停车不太方便，而且我们没有看到强制代客泊车的标志。虽然停车还好，但每天44美元的价格有点高。我们很幸运，可以付费把车停在街对面。还有一个小细节是，酒店里没有餐厅。他们只提供早餐，没有其他服务。这些细节我真希望我们知道。服务很棒！ （原文） This was a nice hotel and our rooms were comfortable. The parking was not the best and we did not see the mandatory valet piece. That is fine but $44/day is a little excessive. We got lucky and were able to pay to park across the street. One other detail is that there is no restaurant on the property. They offer breakfast but nothing else. Those are the details I wish we knew. The service was excellent!

（由 Google 翻译）位置太棒了。我的会议就在街对面。如果你在会议中心E厅，它就在那儿。健身房里的Peletons棒极了。健身房非常棒。早餐很棒。不过好像不是早上6点开始的，我以为他们总是这么点开始。免费咖啡也很棒。 （原文） Location is amazing. My conference was right across the street. If youre in Hall E of Convention Center, it's right there. The Peletons in the gym were great. Very nice gym. Breakfast is great. It didn't seem to start at 6am which is when I thought they always start though. The complimenary coffee is great too.

（由 Google 翻译）总体体验不错，床很舒服，房间也很棒。希望代客泊车不是强制的，因为很遗憾，你只能选择在街上停车（这连一晚都不够），或者去其他公共停车场停车，但这些地方的停车费都贵得吓人（顺便说一下，代客泊车一晚要44美元）。无论如何，工作人员都很热情友好，服务一流！ （原文） A decent overall experience, very comfortable bed and a great room. I wish the valet parking was not mandatory, because unfortunately your other options are to pay on the street (which will not cover a night) or pay the other public parking garages which is all expensive as all get out ($44 a night for valet btw). Regardless, staff was pleasant and was enjoyable and service was top notch!

（由 Google 翻译）酒店位置很好，很符合我们的需求。如果不选择代客泊车，停车可能会有点麻烦。我们选择停在酒店后面的独立停车场，这样更方便。酒店员工热情友好，乐于助人。他们会在入住期间通过短信询问入住体验，我觉得这个细节很贴心。房间干净整洁。总的来说，我们在这里住得很愉快，下次肯定还会再来。 （原文） Good location for what we needed. Parking situation is a bit confusing if you’re not doing valet. We opted for parking in a separate lot that’s right behind the hotel. It was just easier for us. The hotel staff were friendly and helpful. They check on you via text throughout your stay which I thought was a nice touch. Hotel rooms were nice and clean. Overall, we had a great stay here and would definitely come back.

（由 Google 翻译）我们在汉普顿酒店住了两晚。总体来说，体验不错，但也有一些明显的不足之处。 • 位置：绝佳——步行即可到达法国区、有轨电车站和河滨。 • 服务：员工友好热情，服务响应迅速。我给9/10分。 • 早餐：出乎意料地丰盛美味。绝对满分。 • 健身房：干净整洁，器材维护良好，而且健身环境安静。 • 房间清洁：遗憾的是，我们在浴室里发现了小蟑螂。我们自己抓了几只并处理掉了。这令人失望，酒店管理层应该重视这个问题。 （原文） We stayed at the Hampton Inn for 2 nights. Overall, the experience was positive with a few notable exceptions. • Location: Excellent—walking distance to the French Quarter, streetcar stops, and the riverfront. • Service: Friendly and responsive staff. I’d rate it 9/10. • Breakfast: Surprisingly good and extensive. Definitely a 10/10. • Gym: Clean, well-maintained equipment and a quiet space to work out. • Room Cleanliness: Unfortunately, we encountered small cockroaches in the bathroom. We caught and disposed of a few ourselves. This was disappointing and should be addressed by management.

（由 Google 翻译）我们的入住体验一开始就很糟糕，我们入住的房间有很多问题。前台工作人员告诉我们，酒店房间已经全部售罄，她无能为力——那天晚上和第二天都无能为力。 谢天谢地，第二天早上我们遇到了克里斯。他立即赶来，帮我们找到了一间舒适的房间，彻底改变了我们的体验。最重要的是，他还给我们推荐了很棒的餐厅和纪念品商店，让我们的旅程更加完美。 克里斯待我们如同尊贵的客人，远胜于他的同事（我们不愿透露姓名）。多亏了他，我们的住宿体验更加愉快。他提供的服务水平确实值得称赞。谢谢你，克里斯！我希望酒店的其他同事也能向克里斯学习，更好地照顾顾客，而不是让他们失望。 （原文） Our stay started off poorly when we were given a defective with many problems. The front desk staff member we spoke with told us the hotel was completely sold out and that there was nothing she could do—not that night and not even the next day. Thankfully, the following morning we met Chris. He immediately stepped in, found us a comfortable room, and completely turned our experience around. On top of that, he gave us great recommendations for restaurants and places to shop for souvenirs, which made our trip even better. Chris treated us like valued guests, far better than his colleagues (we won’t name names). Thanks to him, we had a much more enjoyable stay. He truly deserves recognition for the level of service he provided. Thank you, Chris! I hope other colleagues learn from Chris at this hotel to take care of customers instead of disappointing them.

（由 Google 翻译）第一个房间有点臭，但工作人员很快就帮我换到了一间非常舒适的房间。温馨提示：如果您喜欢安静的睡眠环境，请不要选择圣查尔斯那边的房间。有轨电车和嘈杂的消声器会持续到很晚。酒店后方非常安静。代客泊车服务速度很快，而且很小心地处理您的车辆。客房服务快捷又美味。我通常不喜欢酒店的食物，但Lukes餐厅的菜品非常美味。 （原文） First room was a little smelly but the staff assisted, quickly, in moving me to a very comfortable room. Helpful hint, if you like to sleep noise free do not select a room on the St. Charles side. The street car and loud mufflers go until late. Back side of the hotel is very quiet. Valet was very fast and careful with your vehicle. Room service was quick and tasty. I normally dislike hotel food but Lukes was very tasty.

（由 Google 翻译）我简直无法用语言来形容我的失望。入住不到四个小时，一系列糟糕的事情就让我确信，选择这家酒店是个天大的错误。 问题始于临时换房，我们被安排到了504房间。映入眼帘的第一件事就是脏兮兮的马桶，里面还有头发，简直令人作呕。虽然在我们投诉后他们进行了清洁，但损害已经造成了。 之后，电视屏幕上出现了另外两位客人（“Ryan”和“Thomas”）的欢迎信息，这证明房间根本没有做好入住准备。我打电话给前台，工作人员明显很不耐烦。我的换房请求被拒绝了，尽管我的同伴提出的同样请求却被批准了。更糟糕的是，电视现在彻底坏了。 从肮脏的环境、隐私泄露、糟糕的服务、坏掉的电视，到令人沮丧的巷子景观，这次入住体验简直是一场彻头彻尾的灾难。千万不要选择这家酒店！ （原文） I lack the words to fully describe my disappointment. Within four hours of checking in, a series of failures made it clear that staying here was a huge mistake. The issues began with a last-minute room switch, landing us in Room 504. The first thing we saw was a dirty toilet with hairs, which was absolutely disgusting. Although it was cleaned after we complained, the damage was done. Then, the TV displayed welcome messages for two other guests ("Ryan" and "Thomas"), proving the room wasn't properly prepared. When I called the front desk, the staff member was openly frustrated. My request to switch rooms was denied, even though my traveling companion's same request was granted. As a final insult, the TV has now stopped working entirely. Between the filth, the privacy breach, the terrible service, the broken TV, and the dismal alley view, this has been an unmitigated disaster. Avoid this hotel at all costs.

（由 Google 翻译）11月15日星期五，我在这家酒店的电梯里遭到另一名住客的袭击。这彻底毁了我的新奥尔良之旅。我身受多处伤，包括鼻骨骨折。 酒店工作人员毫无帮助，也丝毫没有同情心。他们对寻找袭击者漠不关心，似乎根本不在乎。据我所知，袭击者目前仍住在酒店里。我对希尔顿酒店非常失望，以后绝不会再入住他们家的任何一家酒店。 （原文） I was attacked at this hotel Friday, 11/15 in the elevator by another hotel guest. It totally ruined my trip to New Orleans. I received multiple wounds including a broken nose. The hotel staff was not helpful. They weren’t sympathetic. They are not showing any urgency about who finding who attacked me. They didn’t really seem to care. The perpetrator is still staying at the hotel to my knowledge. I’m really disappointed in the Hilton and I will never stay in one again.

（由 Google 翻译）房间比较旧，但干净舒适。地理位置优越，非常适合游览新奥尔良。步行即可到达很多地方。工作人员非常友好热情。这是我们第三次住在这里。唯一的缺点是有轨电车大约凌晨5点就启动了，而且很吵。早上6:30在大堂喝的咖啡很不错。是福杰斯咖啡，而且确实是在新奥尔良生产的。真是不可思议！谁知道呢？！ （原文） The rooms are older. But clean and comfortable. The location ideal for visiting New Orleans. Can walk to many places. The staff are very friendly and helpful. This is our third time staying here. The only downside is the streetcars start up about 5 am and are loud. The coffee in the lobby at 6:30 am is nice. It’s Folgers and actually made in New Orleans. Huh! Who knew?!

（由 Google 翻译）说实话，这跟我想象中的希尔顿酒店不太一样。我们的房间很大，但除了挂在衣柜里，没有梳妆台，也没有地方放衣服。家具又旧又破。餐厅的早餐价格过高，而且不太好。酒店位置很好，也很干净，但服务水平没有达到我的预期。 （原文） Not exactly what I would expect from a Hilton, to be honest. Our sweet was large, but there was no dresser or place for clothes other than hanging in the closet. The furnishings are old and a bit shabby. Breakfast at the restaurant was overpriced and not great. The location was excellent and the hotel is very clean, but not up to the hospitality standards I expected.

（由 Google 翻译）说实话，我对希尔顿酒店太失望了。 我坐了20个小时的飞机，深夜才到，累得筋疲力尽。 办理入住时，我甚至问前台能不能换房间——我不需要两张双人床，一张床就够了。 她告诉我没有空房，但如果有空房，她第二天会通知我。 然后我到了房间……简直糟透了。 浴室里有霉菌，水压很弱，连门锁上都长了霉。😩 但因为被告知没有其他房间了，而且我实在太累了，没力气再折腾，只好忍着，先睡了。 到了第三天，我实在忍无可忍了。 我清理垃圾的时候，发现垃圾桶脏得要命，然后马桶又堵了。 当我要求他们维修时，我还提到了房间脏乱、发霉和水压不足的问题。 前台那位女士——还是第一天来的那位——态度极其恶劣。 她说：“你第一天没投诉，而且你已经住了好几晚了。我觉得这不是我们的问题。” 什么？你是说房间是我弄脏的吗？ 我告诉她：“我不认为霉菌会在短短三天内长得这么厉害。” 她只是说：“反正现在也没空房了。” 后来我上网查了一下——你猜怎么着？ 希尔顿官网上明明还有空房。 我又给前台打了个电话，她打断我说：“那些预订网站超售。这不是我们的问题。你只是想换房间，对吧？你第一天也没投诉。” 到那时，我彻底崩溃了。 第一天我没抱怨，是因为我努力保持耐心，而不是因为一切都很好。 我不是个难缠的客人——我只是很累，想尽量保持礼貌。 但显然，耐心在这里成了理所当然的事。 说实话，这次希尔顿酒店的入住体验真是令人失望。👎 （原文） I’m honestly so disappointed with Hilton. I arrived super late at night, after a 20-hour flight, completely exhausted. At check-in, I even asked the front desk if I could change rooms — I didn’t need two double beds, just one bed would’ve been fine. She told me there were no available rooms, but if anything opened up, she’d let me know the next day. Then I got to the room… and it was gross. The bathroom was moldy, the water pressure was super weak, and even the door lock had mold on it. 😩 But since I was told there were no other rooms, and I was way too tired to deal with it, I just decided to let it go and get some sleep. By the third day, I seriously couldn’t take it anymore. When I was cleaning up some trash, I realized the trash bin was disgusting, and then the toilet got clogged. When I asked them to fix it, I also mentioned the dirty room, the mold, and the weak water pressure. The front desk lady — the same one from day one — was super rude. She said, “You didn’t complain on the first day, and you’ve already stayed a few nights. I don’t think this is our problem.” Excuse me?? Are you implying I made the room dirty? I told her, “I don’t think mold grows this much in just three days.” And she just said, “Well, there are no rooms anyway.” Later I checked online — and guess what? There were clearly still available rooms on Hilton’s official website. I called the front desk again, and she cut me off mid-sentence, saying, “Those booking sites oversell. It’s not our problem. You just want to change rooms, right? You didn’t complain on day one.” At that point, I was done. I didn’t complain on day one because I was trying to be patient, not because everything was fine. I’m not a difficult guest — I was just tired and trying to be polite. But apparently, patience just gets taken for granted. Honestly, this Hilton stay was a total disappointment. 👎

（由 Google 翻译）我谨此致函，正式表达我对在新奥尔良万豪仓库艺术区酒店入住体验的深切失望。 从入住那一刻起，服务就令人无法接受。前台服务员仅仅因为我们预订的是政府价格就询问我们的工作地点和职位。这些问题显得既不必要也不恰当，而且带有种族歧视的意味，这完全不可接受，令人感到羞辱。 此外，整个入住期间的客户服务都很差。工作人员态度冷淡，不愿提供帮助，这让体验更加令人沮丧。更糟糕的是，我们收到的食物又冷又难吃，明显缺乏服务意识和质量控制。 我所在的那桌客人早上9:15点下单，等了将近1小时50分钟才拿到餐点。食物终于送到了，却发现已经凉得不行了。最让人失望的是什么？经理似乎更担心食物被丢弃，而不是确保客人满意。这表明他们完全不关心客人的体验。 我选择万豪酒店，期望它能提供一定的专业性和热情好客的服务。但不幸的是，这次体验远未达到我的期望。我真诚地希望此事得到认真对待。任何客人都不应该因为他们的外貌、工作单位或预订价格而感到不自在或不被尊重。 作为一名餐饮和零售管理行业的专业人士，我对新奥尔良万豪仓库艺术区酒店的服务水平感到震惊。 糟糕的客户服务、不专业的管理重点以及入住时的歧视性语气，让这次体验远远低于任何一位客人，尤其是有酒店业背景的客人所应有的水平。 我将在所有点评平台以及万豪集团上报告此事。 我希望您能就此事进行后续跟进。感谢您的关注。 （原文） I am writing to formally express my deep disappointment with my experience at the Marriott Warehouse Arts District in New Orleans. From the moment of check-in, the service was unacceptable. The front desk attendant questioned where we worked and what positions we held simply because we booked under a government rate. These questions felt unnecessary and inappropriate, and it came across as racial profiling, which is completely unacceptable and degrading. Additionally, the customer service throughout the stay was poor. Staff were dismissive and unhelpful, which made the experience even more frustrating. On top of that, the food we received was cold and unappetizing, showing a clear lack of care and quality control. My table placed an order at 9:15 A.M and we waited nearly 1 hour and 50 minutes before receiving our food. When it finally arrived, the food was lukewarm to cold. The most upsetting part? The manager seemed more concerned about food being thrown away than ensuring guests were satisfied. This showed a complete lack of care for the guest experience. I chose Marriott expecting a certain standard of professionalism and hospitality. Unfortunately, this experience fell far below that. I sincerely hope this matter is taken seriously. No guest should have to feel uncomfortable or disrespected because of how they look, where they work, or what rate they booked under. As a professional in the food and retail management industry, I was shocked by the level of service at the Marriott Warehouse Arts District in New Orleans. Between the poor customer service, unprofessional management priorities, and discriminatory tone at check-in, this experience fell far below what any guest, especially from a hospitality background, should ever encounter. I will be reporting this experience on all review platforms and to Marriott corporate. I would appreciate a follow-up on this matter. Thank you for your attention.

（由 Google 翻译）我们在新奥尔良住过好几家万豪酒店，但这家酒店的服务让我们惊喜不已，堪称最佳。M Club 的员工服务周到（玉米粥尤其美味）。酒吧的调酒师热情友好。办理入住时，凯撒热情地接待了我们，让我们倍感宾至如归。那位给我们送来舒适枕头的女士一定是位田径明星——她总是飞奔过来满足我们的每一个需求，而且非常有礼貌（我一时想不起她的名字，但肯定是以 Y 开头的）。酒店对面就是河滨步道商店，步行即可到达我们最喜欢的几家餐厅（比如 Mother's）。我们一定会再次入住这家万豪酒店。 （原文） We've stayed at several marriotts in NOLA, but we were pleasantly surprised to get the best service at this one. The M Club is well attended to by the staff (the grits are perfect). The bartenders are friendly. At the check-in desk we had a wonderful welcoming experience with Ceasar. The lovely lady who brought us firm pillows must be a track star -- she seemed to run to address our every request; and was so polite (her name escapes me but it starts with a Y). This location is across from the Riverwalk shops and a short walk to some of our favorite restaurants (Mother's). We will definitely be back to this Marriott.

（由 Google 翻译）我在万豪酒店的住宿体验简直太棒了。从踏入酒店的那一刻起，我就能感受到酒店的与众不同——空调完美无瑕，让整栋楼都保持凉爽舒适。 酒店服务一流，前台工作人员和星巴克员工都竭尽全力，让客人感受到被重视和关怀。每个人都很友好、专业，并且真诚地提供帮助，这让整个体验更加完美。 房间非常棒——现代、宽敞、一尘不染。你可以看出，酒店对细节的关注是酒店的首要任务，这一点在舒适度和清洁度上都得到了充分体现。 （原文） My stay at the Marriott was nothing short of excellent. From the moment I walked in, I could feel the difference—the air conditioning was perfect, keeping everything cool and comfortable throughout the entire building. The service was top-tier, with both the front desk staff and Starbucks workers going above and beyond to make guests feel appreciated and cared for. Everyone was friendly, professional, and genuinely helpful, which made the entire experience even better. The rooms were incredible—modern, spacious, and spotless. You can tell attention to detail is a priority here, and it really shows in both comfort and cleanliness.

（由 Google 翻译）我们的房间晚上太吵了。街对面的夜店声音震得房间都摇晃起来。我根本睡不好，因为音乐没完没了。我可不是来这里参加派对的。 我们到的时候房间还没准备好，而且已经很晚了。预订的房间从两张大床改成了一张特大床。这对我和我朋友来说都是个问题。我们的水槽也堵了，而且一直排不出去。真是太糟糕了。 （原文） Our room was so loud at night. The room was shaking from the club across the street. I didn’t sleep well at all because the music never stopped. I wasn’t staying there to party. Our room wasn’t ready when we arrived. Which was late. The booking had been changed from 2 queens to a single King. Which was a problem for both me and my friend. Our sink was clogged too, and never drained. It was gross.

（由 Google 翻译）我们最近于6月20日至23日入住位于仓库艺术区的万豪酒店，这次入住体验可谓喜忧参半。酒店环境优美，现代感十足，客房也经过精心翻新。办理入住时，前台工作人员专业热情，还贴心地为我们免费升级到了小型套房。房间本身也很漂亮，还能欣赏到令人惊叹的城市景观。 M酒廊是此次入住的一大亮点。酒廊全天供应充足，提供种类丰富的零食、早餐、下午茶点和晚间甜点。其丰富的选择和优良的品质使其成为此次入住体验的一大亮点。 然而，也有一些方面略显不足。客房清洁服务是一个明显的问题——尽管我们看到工作人员在我们所在的楼层，但在我们入住的三个周末晚上，房间却从未被打扫过。垃圾无人清理，客房用品也没有及时补充，这大大降低了我们的入住体验。 6月23日星期一，M酒廊的早餐服务也有待改进。一次与工作人员的互动让我感觉有些生硬，起因是我误解了酒店张贴的告示。虽然我承认这是疏忽，但工作人员的反应缺乏酒店服务应有的专业性和礼貌。 总的来说，酒店地理位置优越——正对会议中心，步行即可到达法国区和狂欢节世界——使其成为一个便捷且极具吸引力的选择，尤其适合参加会议的人士。我会再次入住这家酒店，但希望酒店各部门的服务水平能够更加统一。 （原文） Our recent stay at the Marriott in the Warehouse Arts District, from June 20th to 23rd, left us with a somewhat mixed impression. The property is beautiful, with a modern aesthetic and thoughtfully updated rooms. At check-in, the front desk staff was professional and welcoming, kindly upgrading us to a junior suite. The room itself was beautiful and offered a stunning city view. One of the highlights was the M Lounge. It was consistently well-stocked throughout the day, offering a great selection of snacks, breakfast items, afternoon hors d'oeuvres, and evening desserts. The variety and quality made it a standout feature of the stay. That said, a couple of areas fell short. Housekeeping was a notable issue—despite seeing staff on our floor, our room was never serviced during the three-night weekend stay. Trash remained uncollected, and amenities weren’t replenished, which detracted from the overall experience. Breakfast service in the M Lounge on Monday, June 23rd, also left room for improvement. One staff interaction felt unnecessarily abrupt when I misunderstood a posted advisory. While I acknowledge the oversight, the response lacked the professionalism and courtesy expected in a hospitality setting. Overall, the hotel’s prime location—directly across from the convention center and within walking distance of the French Quarter and Mardi Gras World—makes it a convenient and appealing choice, especially for conference attendees. I’d stay here again, but hope to see more consistency in service across departments.

（由 Google 翻译）我们选的婚礼场地真是太棒了！Avery 和其他工作人员都非常棒！我们的婚礼仪式和招待会都在酒店举行。婚礼前，大家都在酒店准备，女方住的是宽敞舒适的新娘套房，男方住的是小型套房。这让我们能够在这里举办所有活动，并与宾客一起入住酒店，一切都非常方便。Ann Elise 带我们参观了酒店，她非常友好热情！我喜欢房间的色彩和酒店里所有适合拍照的美丽区域。婚礼的食物很棒，我们事先试吃了，挑选了我们想要的菜品。和 Avery 合作真是太棒了！她非常注重细节，而且非常友好。在整个筹备阶段，她回复邮件非常及时，我们接了好几次电话。在我们准备婚礼的当天，她多次来访，确保一切顺利。她把她的电话号码给了我的伴娘，让她可以随时给她发短信。她竭尽全力确保我们的婚礼完美无缺！酒店的其他员工也非常重视确保我们全程都感到开心。前台的Brittany非常友好热情！我强烈推荐这个婚礼场地！ （原文） We could not have picked a better wedding venue! Avery was fantastic to work with along with the rest of the staff! We had our wedding ceremony and reception at the hotel. Everyone got ready at the hotel prior to the wedding in the very spacious and nice bridal suite for the women and a junior suite for the men. This made everything convenient to be able to have all of the events here as well as stay at the hotel along with our guests. Ann Elise gave us the initial tour and was very nice and welcoming! I loved the colors in the rooms and all of the beautiful areas for pictures in the hotel. The food for the wedding was great and we had a tasting beforehand to pick exactly what we wanted. I cannot say enough good things about working with Avery! She was extremely detail oriented and friendly. She was very responsive to emails throughout the planning phase and we had multiple calls. She checked in on me multiple times throughout the day while we were getting ready to make sure everything was going well. She gave my maid of honor her number to text her anything we needed. She went above and beyond to make sure our wedding day was perfect! The rest of the hotel staff also made it a priority to make sure we were happy the whole time. Brittany at the front desk was extremely friendly and accommodating! I would highly recommend this wedding venue!

（由 Google 翻译）酒店很漂亮，但不幸的是，登记的女士让我很难受，我再也不会来了。说实话，如果不是因为这是一次公司旅行，我早就离开了。她叫阿曼达，我让她帮我办理入住手续，但她把我转到了其他地方。然后我不得不回来，说她让我去的地方没有我的东西，然后她坚持要我回去。我不得不第三次回来，告诉她没有人有我的东西，她才说没关系，我们可以在这里为您办理入住。所以她最终让我无缘无故地跑来跑去。我们的房费已经付了，但她却在不告知我同事的情况下向他收取了全价。她说“好的，刷卡”，但没有解释为什么要刷卡。直到我问什么时候轮到我了，如果只是杂费，她才说是房费和杂费。然后我们向她解释说已经付过钱了，她又一次让我们为难，她不但不帮我们看收费的不同方式，反而直接说没有付款。直到我的同事提到确认付款的电子邮件，她才说她必须去找找，然后继续说“看起来我们不会收到”，然后店员出来告诉我们她找到了。老实说，她在整个过程中的态度和举止让我再也不想住这家酒店了，我也会告诉我的公司不要预订这家酒店。当有人让你在酒店里跑来跑去试图办理入住手续，而且还给你一种你不应该住在这家酒店的态度时，这真是太尴尬了。酒店再次很漂亮，大堂接待员很糟糕。 （原文） The hotel was beautiful, but unfortunately the registration lady gave me such a hard time that I will never be coming back. Honestly, if it wasn’t for this being a company trip I would have left. Her name was Amanda, I had asked her to check me in and she redirected me else where. I then had to come back and say where she sent me did not have my stuff she then insisted I went back. I had to come back a third time and tell her nobody has my stuff just for her to say it’s ok we can check you in here. So she ultimately made me run around for no reason at all. Our rooms were already paid for, yet she charged my co worker full price without telling him. She would say “ok swipe your card” but didn’t explain for what. It wasn’t until I asked when it was my turn that if it was just for incidentals that she then said it was for the room and incidentals. We then explained to her that it was already paid for again she gave us such a hard time and instead of her looking at the different methods they had to charge a room she just said that it wasn’t paid for. It wasn’t until my co worker mentioned an email confirmation of pay that she said that she had to go look for it and then proceeded to say “it doesn’t look like we’re going to have it” and then the clerk came out and said she found it. Her attitude and demeanor throughout this whole process honestly makes me never want to come back to this hotel and I will be telling my company to not book this hotel either. It’s very much embarrassing when someone makes you run around the hotel trying to get checked in as well as give you an attitude as if you shouldn’t be at this hotel. Again beautiful hotel, horrible lobby receptionist.

（由 Google 翻译）这家酒店相当不错，历史悠久，地理位置优越——步行即可到达波旁街！价格合理，而且是该地区少数提供免费欧陆式早餐的酒店之一。酒店中间有一个游泳池和一个公共花园，非常适合放松身心。如果你住在法国区，这里是完美的选择。不过需要注意的是：如果你开车过来，过夜停车费很贵（大约50美元），所以要做好计划。 （原文） Pretty good hotel with lots of history and a great location — walking distance to Bourbon Street! The price is reasonable, and it’s one of the few hotels in the area that offers free continental breakfast. There’s a swimming pool and a common garden area in the middle, which is really nice to relax in. Perfect if you’re staying in the French Quarter. Just a heads-up: if you’re bringing a car, overnight parking is expensive (around $50), so plan accordingly.

（由 Google 翻译）在我60岁生日的公路旅行中，我在这里住了4晚。这家酒店性价比很高，步行5分钟就能到波旁街。房间大小适中，设施齐全。早餐非常美味，种类丰富，咖啡也很好喝。员工非常友好。酒店不大，停车场安全可靠。出酒店左转步行几分钟就到公交车站和电车站。 （原文） Stayed for 4 nights on my 60th birthday road trip. Great value hotel and only 5 minutes walk from bourbon street. Good size room with everything in it. Breakfast was really good, plenty of everything and good coffee. Staff very friendly. The hotel is not too big and had a good secure car park. If you come out of the hotel and turn left & walk a few minutes, there is a bus and tram stop.

（由 Google 翻译）床超级舒服！我们从周日晚上到周五早上都住在这里，非常享受。卢修斯热情地接待了我们，我们还认识了特蕾西女士和其他友好的工作人员，他们让我们感觉像家人一样。我们的房间面向庭院，每天早上出门都能看到那棵高大的玉兰树，感觉很棒。包含的早餐每天都有美味的鸡蛋和肉类选择，还有热乎乎的玉米粥和燕麦粥，配料丰富，比如美味的浆果蜜饯、华夫饼机和其他选择。咖啡机（拿铁/摩卡/卡布奇诺）真是个惊喜。大堂的微波炉24小时开放。酒店地理位置优越，离有轨电车站、卡真探险沼泽/种植园之旅的站点以及波旁街和法国人街都很近。我们甚至还享受了一次悠闲的晨间漫步，去了二战博物馆，在抵达的第一天就对这座城市有了初步的了解。我们听说酒店对面的加油站 Keys 有全城最好吃的炸鸡，可惜我们没机会去尝尝（迪凯特街上的 Coops 炸鸡也很棒）。音乐史爱好者们注意啦：街对面就是历史悠久的刚果广场，再往前走一个街区左右就是一个传奇录音棚（目前不对公众开放）。唯一的“缺点”就是停车位和电梯比较小，不过也无伤大雅。 （原文） Extremely comfy bed! We spent Sunday evening through Friday morning at this location and thoroughly enjoyed it. Lucius welcomed us and we also got to know Ms. Tracy and other friendly staff who made us feel like family. We had a courtyard-facing room and it was great to see the big magnolia tree when exiting the room each morning. The included breakfast had delicious eggs and a meat option daily, plus hot grits and oatmeal with fixins like a delicious berry compote, waffle maker, and other options. The latte/mocha/cappuccino machine was a treat. The microwave is accessible 24 hrs in the lobby area. The amazing location is very close to a streetcar stop, the Cajun Encounters swamp tour/plantation tour stop, and of course Bourbon and Frenchman streets. We even enjoyed a longer morning walk to the WWII museum and got to know the city a bit that way on our first day there. We were told that the gas station in view of the hotel, Keys, has the best fried chicken in town, but we didn't get to try that (Coops on Decatur St had great fried chicken.) Music history buffs : directly across the street is the location of historic Congo Square, and within about a block is a legendary recording studio location (not currently open to the public). The only possible "cons" were small parking spots and small elevator, not a big deal.

（由 Google 翻译）酒店优势 优越的地理位置 酒店毗邻法国区，这意味着您可以轻松前往城中众多热门景点（例如波旁街、杰克逊广场、法国人街和法国市场）。同时，酒店又远离喧嚣，让您尽享宁静。 庭院和室外泳池 酒店拥有一个美丽的中央庭院，庭院内绿树成荫，并设有喷泉和泳池。在结束一整天的探索之旅后，这里是您享受宁静的休憩之所。 舒适的设施 干净的客房、免费无线网络、丰盛的早餐以及乐于助人的员工在评论中屡获殊荣。床铺舒适，客房内配备了您所需的一切（例如咖啡机、冰箱等），酒店还设有健身中心和商务服务。 物有所值 由于酒店靠近法国区的中心地带，因此价格相对合理，尤其是与该地区的许多旅馆或精品酒店相比。 优秀的员工和服务 许多客人都对酒店员工的友好和乐于助人表示赞赏。推荐、提示、游览——人们说工作人员竭尽全力 （原文） What makes it great Fantastic location It’s just on the edge of the French Quarter, meaning you’re extremely close to many of the city’s best spots (Bourbon Street, Jackson Square, Frenchmen Street, the French Market). Yet it’s far enough from the loudest action that you can get some peace. Courtyard & outdoor pool The hotel has a lovely central courtyard with lush plants, a fountain, and a pool. It’s a serene escape after a full day of exploring. Comfortable amenities Clean rooms, free Wi-Fi, decent breakfasts, and helpful staff are often called out in reviews. Beds are comfortable, rooms have what you need (coffee maker, fridge, etc.), and the hotel has a fitness center and business services Good value For being so close to the heart of the French Quarter, the hotel manages to offer relatively reasonable rates, especially compared to many of the inn-or boutique-style hotels in that area. Great staff and service Many guests praise the friendliness and helpfulness of the staff. Recommendations, tips, tours — people say the staff goes the extra mile

（由 Google 翻译）这是我们第一次来新奥尔良，临时找到了这家酒店。 酒店员工非常友好，主动帮忙安排行程并指路。 酒店提供带顶棚的封闭式停车场，每晚25美元，考虑到其他地方的停车费高得离谱，这个价格很划算。我们问过路边停车，酒店表示由于街道清洁和停车标志的原因，不建议停在路边。 考虑到这家酒店的地理位置，25美元的价格完全可以接受，而且需要自己停车，没有代客泊车。 免费早餐种类丰富，冷热皆有。 大堂和酒吧非常干净，也很有特色，明亮宽敞，保留了原有的建筑风格。 我唯一不满的是浴室的清洁度不够，浴室地板角落和浴缸里都有狗毛，洗手液和沐浴露的瓶子是空的（还好酒店提供洗发水、护发素和护手霜）。水压有点小，不过我觉得这应该是这一带的通病，因为波旁街上的水龙头水压也很小。如果你住在酒店大堂正上方或酒店前部的房间，热水需要一些时间才能到。不过对我来说这不算什么大问题。 总的来说，我的入住体验很棒，步行即可到达波旁街、法国市场、老苦艾酒馆、拿破仑故居等等，基本上所有地方都很近。 我会推荐这家酒店，并且还会再来，希望下次我们的浴室会更干净一些。 （原文） This was our first time in New Orleans, found this hotel last minute. The hotel staff very friendly offing tour set ups and directions on attractions. Loved that they offered covered gated parking for $25 a night, this is not bad considering the outrageous rates other places charge. We asked about street parking, it is not recommended due to street cleaning and parking signs. For the location of this hotel $25 wasn’t bad at all, plus you park your own car no valet. Free breakfast nice variety hot and cold options. The lobby and bar very clean and interesting, bright with the original architecture. My only complaint was our bathroom could have been cleaned better, there was dog hair on the bathroom floor in the corners, and some in the bathtub, our hand soap and body wash containers were empty, ( happy they provided shampoo, conditioner and hand lotion) the water pressure is weak, however I think that’s universal for this area only because the sinks on bourbon street were also weak. The hot water takes a while to kick in if you’re staying in the rooms right above the lobby or front of the hotel. Not a dealbreaker for me. Overall my experience was great, walking distance to Bourbon street, French Market, The Old absinthe house, Napoleon house basically everything. I would recommend this place and return, hopefully our bathroom will be cleaner next time.

（由 Google 翻译）这是唯一一篇诚实的点评。这家汽车旅馆简直烂透了，房间简陋不堪，床单、毯子上全是污渍。桌子上好像以前有镜子，但现在没有了。水泥墙，没有艺术品，地处同性恋社区，而且价格过高！房间从凌晨3点左右就开始震动。不知道为什么。唯一的优点是床很舒服，早餐也不错。价格便宜，还有很多更好的酒店。我是个旅行社的，这是我住过的最差的酒店之一。我男朋友看评论选了这家，他猜这些评论是机器人写的。千万别来！！！ （原文） This is the one honest review. This place is a shitty motel with crappy rooms, stain on sheet covering blanket. Looks like there was a mirror over desk but not anymore. Concrete walls, no art, in gay neighborhood and overpriced! Room was vibrating from about 3am on. Have no idea why. The only pluses, the bed is comfortable and the breakfast is decent. Much better hotels for less. I'm a travel agent and this is one of worst places I've stayed. My boyfriend picked it based on reviews and guessing they were written by bots. AVOID!!!

（由 Google 翻译）我非常享受这次入住体验。酒店的猫咪特别爱吃炒鸡蛋，所以记得早上在庭院里喂它一点。它真是太可爱了。我们不太喜欢酒店的电梯，所以经常走楼梯到三楼。酒店员工服务周到热情，总是乐于助人。餐饮方面略有不足，不过考虑到我们住了一周，也情有可原。酒店离很多有趣的地方都很近。我们还从Priority One租车公司租了一天的车——他们负责送车和取车。对于长途旅行来说，租车真是个好主意，那天我们去了惠特尼种植园和劳拉种植园。 （原文） I really enjoyed our stay here. The hotel cat loves scrambled eggs, so make sure you give him a little in the morning in the courtyard. He's the sweetest. Didn't care much for the elevator so we often took the stairs up to the third level. The staff is absolutely amazing and were always accommodating and pleasant. The food got a little cumbersome, but we were there for a week. Really close to many interesting places. We also rented a car for 1 day from priority one car rental- he delivered and picked up the car. Great idea for lengthy trips, we headed to Whitney plantation and Laura plantation that day.

（由 Google 翻译）我现在就住在这里，这里太棒了！我们的房间棒极了，私人阳台更是提升了入住体验。庭院美极了，泳池也干净整洁！酒店调酒师Joshua人非常好，每晚的现场音乐更是锦上添花！我们明年一定会再来！ （原文） I’m staying here right now and this place is great! Our room is awesome and our private balcony just elevates the experience. The courtyard is gorgeous and the pool is immaculate! Joshua, the hotel bartender, is such a nice guy and the nightly live music is just the icing on the cake! We will definitely be back next year!

（由 Google 翻译）房间干净，床很舒服，员工友好热情。楼下大堂的Bistreaux餐厅氛围很好，有现场音乐表演。庭院和泳池也很不错。我不确定有些评论是否属实，但这家酒店确实不错。没有一点抱怨。我想有些人确实很难取悦。 （原文） Clean room , comfortable bed and the employees were nice and helpful. The Bistreaux down in the lobby is a good vibe with live music . Courtyard and pool was a nice area . Not sure about some of these reviews, but this Hotel is nice. Not a single complaint. I guess some ppl are hard to please .