印第安纳波利斯中50个最佳儿童友好酒店

（由 Google 翻译）我旅行了一整天，累得不行。我进屋办理入住，排了一会儿队，就到了前台。我没有带身份证，所以就回到了车上。回到酒店后，我又回到了前台，还是同一个人。我只能说，Suhaib 真是太棒了！他听说我今天过得不太好，还知道我下周生日，就送了我一张生日贺卡和一些巧克力……他想尽一切办法让我开心。我想他一定不明白这对我有多重要，以及它如何让我精神一振。感谢 Sunaib 卓越的客户服务，也感谢万豪雇佣了这么优秀的员工！ 房间很棒，位置优越，值得入住。 （原文） I had a long day of travel and was just TIRED. I came inside to check in and after standing in line a bit got to the front. I didn’t have my ID so back to the car I went. Once I made it back in, I came back to the same person at the front desk. All I can say is Suhaib is the best! He heard I had a not so great day and saw my birthday is next week. He gave me a birthday card, some chocolates….did everything to make me smile. I don’t think he understands how much that meant to me and how it lifted my spirits. THANK YOU Sunaib for your EXCELLENT customer service and thank you Marriott for hiring such great people! The room was great, location great and worth the stay.

（由 Google 翻译）我正在这里参加一个会议。由于我患有乳糜泻，在这种情况下，我总是非常紧张地寻找食物。 酒店准备和供应的食物太棒了。味道鲜美，烹饪得恰到好处。最重要的是，所有食物都清楚地标明了过敏原信息；我印象非常深刻！ 而且没有交叉污染症状。 太棒了！！♡ （原文） I am visiting this location for a conference. I am always incredibly nervous about navigating food while in these situations, as I have celiac disease. The food prepared and served by the hotel was AMAZING. So flavorful. Cooked to perfection. Top it off with the fact that everything was clearly marked with allergen information; I am utterly impressed! & no cross contamination symptoms. Way to go!!♡

（由 Google 翻译）我们在EMS博览会期间入住了一周，在酒店和休息室受到了所有员工的悉心照顾，尤其是Mohammed。他总是面带微笑，每次我们进门他都热情地迎接我们，并竭尽全力确保我们得到所需的一切。他真是个好人。 （原文） We stayed the week of EMS Expo and were well taken care of in the Hotel and in the Lounge by all the staff but especially by Mohammed. He always had a smile on his face and greeted us with kindness every time we walked through the door and went out of his way to make sure we had what we needed. Great guy.

（由 Google 翻译）我和女友在小马队比赛前一晚去了印第安纳波利斯市中心的万豪酒店，想好好享受一下当地的美食。抵达万豪酒店后，前台接待我们的是Koko。他非常热情友好，彬彬有礼，服务周到细致。他还主动询问我们能否利用万豪旅享家积分兑换一些优惠。我们非常期待再次入住这家酒店。再次感谢Koko，他真是万豪酒店的优秀代表。 （原文） My girlfriend and I went downtown Indianapolis to the Marriott night before the Colts game to enjoy the local restaurants. On arrival at the Marriott we were greeted by Koko at the at the registration desk. He was very personable, polite and gave us amazing service. He also looked for any opportunities we could take advantage of through our Marriott bonvoy club points. Looking forward to going back to this property again. Again I want to give a shout out to Koko for being an amazing representative of Marriott.

（由 Google 翻译）酒店不算差，但绝对算不上最好。位置不错，就是离会议中心很近。不过，三楼的制冰机坏了，早上5点半就有人来收垃圾，吵醒了所有人，这可不是闹着玩的。我发现这在市中心很常见，但停车费59美元也太贵了！从每天早上5点半的垃圾收集噪音，到停车费，没有免费的东西，再到制冰机坏了，真是又贵又累。真希望我的印第安纳波利斯之行能有更好的体验。 （原文） Not a terrible hotel but definitely not the best. Location is one of the good features being connected to the convention center however having a broken ice machine or the 3rd floor and having garbage pick up at 530 am waking everyone up was not fun and I found out this is a downtown thing but 59$ to park is insane! Just a very expensive and tiring experience from the garbage pick up noises at 530am everyday to the parking fees and no free anything and broken ice machines I wish it would have made my first time in Indianapolis better

（由 Google 翻译）这是我住过的最好的酒店之一。我来这里参加NCAA会议，一切都棒极了。从客户服务、设施到食物，一切都很完美 :) 如果我再去印第安纳波利斯，我一定会再次入住。 （原文） One of the best hotels I've been to. Went here for a NCAA conference and everything was phenomenal. From customer service, facilties, to the food, everything was great :) Will be back again if I visit Indy.

（由 Google 翻译）前台的苏海布热情周到，在整个入住期间都表现得非常乐于助人且高效。 俱乐部位于一楼，位置便利，环境优美，早餐也很不错。 我只是希望房间和走廊里能有一些色彩，而不是全是灰色！ （原文） Suhaib at the front desk provides such a warm welcome and continues to be helpful and efficient throughout one’s visit. The club is conveniently located on the first floor, is attractive, and offers a nice breakfast. I just wish there were some COLOR in rooms and hallways instead of all gray!

（由 Google 翻译）我选择这家酒店作为我们来印第安纳州开会期间接待客户的住宿和早餐。从始至终，团队的每一位成员都非常棒！他们都很友善、耐心、知识渊博、细致周到、高效。他们执行了我们商定的所有事项，并且做得非常准确和细致。我在旅行中受伤了，需要紧急的帮助和住宿，每个人都非常乐于助人，并且对我新的紧急需求非常体贴。我对一切都非常满意，下个月我们还会接待另外两组人，以后每次来印第安纳州，我都会继续选择这家酒店和他们优秀的团队。地理位置优越，这一点就说明了一切。 （原文） I selected this hotel for hosting clients stay and breakfast while we were in town for meetings. Every member of the team from start to finish was amazing! They are all kind, patient, knowledgeable, thorough and efficient. They executed everything we agreed upon and it was done correctly and with care. I was injured while traveling and needed last minute help and accommodations and everyone was very helpful and sweet about my new and urgent needs. I was very pleased with everything, we are taking 2 additional groups in the next month and will continue to use this hotel and their amazing team anytime I am in Indiana. The location is incredible, but that speaks for itself.

（由 Google 翻译）体验很棒。工作人员非常专业，乐于助人。他们很快就解决了我关于空调噪音的问题。经常通过短信沟通。地理位置优越，房间干净。步行范围内有很多餐厅。千万不要错过圣埃尔莫酒店的虾仁鸡尾酒。 （原文） Had a great experience. Staff very professional and helpful. They attended to my concerns about a noise in my AC very quickly. Communicated frequently by text. Good location, clean rooms. Many places to eat within walking distance. Don’t miss the shrimp cocktail at St Elmo.

（由 Google 翻译）作为一个澳大利亚家庭，我们已经在美国旅行了一个月，印第安纳波利斯是我们的最后一站。哇，Omni 酒店真的给我们留下了深刻的印象……从我们走进大堂、办理入住到上楼到房间的那一刻起，一切都完美无瑕……床铺如云朵般柔软，员工服务无与伦比，地理位置安静🤫，而且步行也很方便。自从我们离开家以来，还没有睡得这么安稳舒服，这家酒店真是太棒了。 还要特别感谢 China，当我们在 MXON 之后被困在 Ironman 赛道时，她伸出了援手。她为一位带着三个孩子、压力很大的妈妈做了超乎寻常的事，把我们安全送回酒店，走进房间时，她还送来了零食和一张卡片，真的太贴心了🙏🤍 这家酒店评价再高不过了👌 （原文） As a Australian Fam, We have been travelling the USA for a month now, Indianapolis was our last stop and wow did the Omni did not fail to impress...from the moment we walked into the lobby, checked in and up to our room it has been flawless... beds are like clouds, incredible staff service, quiet 🤫 location but also perfectly located for walking. We haven't slept so soundly and comfortably since we left home, the hotel is absolutely stunning. Also special mention to China, who came to our rescue when we became stranded at the Ironman raceway after the MXON, she went above and beyond for a very stressed out mum with 3 upset kids, getting us back to the hotel safely and also walking into our room to be greeted with snacks and a card honestly just so beautiful 🙏🤍 Could not rate this Hotel more highly 👌

（由 Google 翻译）在 Omni Severing 酒店住了四晚。服务绝对是一流的。每个人都非常乐于助人，而且很亲切。房间非常干净，淋浴很棒，床也舒服得令人难以置信。我太喜欢这张床了！35M 的翻新工程在整个酒店中都得到了充分的体现。 唯一的缺点是，Omni 酒店和会议中心之间正在修建一家新酒店，这并非酒店的错。所以去会议中心需要一点时间。Omni 酒店性价比很高，地理位置也很好。 （原文） Stayed at the Omni Severing Hotel for four nights. The service was absolutely top notch. Everyone was very helpful and personable. The rooms were very clean, shower was great and the beds were in unbelievably comfortable. Absolutely loved the bed! The 35M remodel really shows throughout the property. The only negative and it isn't the hotels fault is a new hotel is being built between the Omni and the convention center. So it takes a little while to get to the convention center. Omni is a great value and great location.

（由 Google 翻译）我们最近在印第安纳波利斯的Omni酒店举办了婚礼，一切进展顺利，真是太开心了！工作人员细心友好，总是乐于助人。Cecilia非常好相处，从她来帮忙安排周末活动的那一刻起，她就做得非常出色。前一天我在酒店见到的第一个人就是她，这让我对一切都感到无比兴奋。强烈推荐您下次举办大型活动时选择这里。 （原文） Recently hosted our wedding at the Omni, Indianapolis and could not have been happier with how everything went! The staff was attentive, friendly and always willing to help where ever they could. Cecilia was so great to work with and did an amazing job from the moment she stepped in to help with our weekend. She was the first person I saw the day before at the hotel and it make me so excited for everything. Would highly recommend this venue for your next big event.

（由 Google 翻译）酒店最近翻新过，升级了很多。浴室非常漂亮，装修精良。床和家具都不错。不过空调真的不太好。我几乎整晚都在想是不是有人在我家门外开着割草机。空调噪音大得惊人，而且送风也不冷，严重到根本睡不着。房间布局跟美国所有连锁酒店都差不多（长方形，两张双人床，一把椅子，还有一台动力不足的空调）。不过至少家具给它增添了一些格调。而且正如我所说，浴室装修得很好（这很重要）。我不确定这家酒店是否真的物有所值（每晚大约300美元）。早餐不好，服务差，工作人员几乎不微笑也不热情。而且除了300美元的房间费外，还要加收18美元。体验不太好。而且周围还有很多其他酒店。 （原文） The hotel has recently been renovated and some great upgrades. The bathrooms are really nice and well done. The beds and furniture is good. The AC however is really not good. I spent most of the night wondering if someone was running a lawn mover outside my door. It is incredibly loud and doesn't produce very cold air. So much so that it is hard to sleep. The rooms are laid out like what seems to be every chain hotel in the US (rectangle, two double beds, one chair and a very underpowered AC). But at least the furniture gives it some style. And as I said, the bathrooms are well done (that means a lot). Not sure the hotel really was worth the cost at all (about $300 a night). Breakfast was not good, service is off, people hardly smile or welcome you. And it was $18 in addition to the $300 room. Not a great experience. And there are plenty of other hotels around.

（由 Google 翻译）我最近入住了印第安纳波利斯的 Omni Severin 酒店，从始至终都留下了难忘的体验。酒店将历史魅力与现代舒适设施完美融合，营造出优雅而温馨的氛围。大堂设计精美，挑高天花板、精美的木制品，以及温馨的氛围，营造出一种轻松愉悦的氛围。入住手续办理顺利，前台工作人员友好高效，让我从抵达的那一刻起就感受到宾至如归的感受。 酒店地理位置优越。酒店位于印第安纳波利斯市中心，毗邻 Circle Centre 购物中心，步行即可到达会议中心、卢卡斯石油体育场、银行家人寿球馆以及众多餐厅和景点。无论是步行还是搭乘短途拼车，都能轻松便捷地探索这座城市。 我的房间宽敞、干净、舒适。床铺柔软舒适，配有清爽的床单和充足的枕头，确保您在忙碌的一天后安然入睡。酒店的装饰体现了建筑的历史韵味，同时又不失清新自然和精心维护的氛围。浴室一尘不染，配备优质洗漱用品。咖啡机、充足的充电接口以及安静的走廊等贴心设施更增添了舒适感。 Omni Severin 酒店的设施也值得称赞。健身中心设备齐全，方便您在旅途中保持锻炼；酒店的餐厅和酒吧则为您提供一个轻松的用餐或饮品场所，让您足不出户即可享用。早餐尤其美味，提供各种丰盛健康的美食，并及时周到地送达。客房服务快捷，始终保持着高品质。 整个酒店的服务始终如一地出色。从行李员到客房服务，我接触到的每一位员工都专业、礼貌，并且真心实意地关心我的入住体验。他们乐于推荐城里值得一去的地方，并乐于帮助我处理一些小问题。 最让我印象深刻的是 Omni Severin 酒店将历史与热情好客完美地融合在一起。您可以从酒店的建筑和设计中感受到其悠久的历史，同时享受所有现代化的便利设施和高水平的服务。它感觉就像印第安纳波利斯的一部分，而不仅仅是一家连锁酒店。 总的来说，印第安纳波利斯的 Omni Severin 酒店超出了我的预期。它地处市中心黄金地段，客房舒适，设施一流，员工服务周到，无论您是来此出差、参加体育赛事还是周末度假，这里都是您的理想之选。我很乐意再次入住这里，并强烈推荐给所有来印第安纳波利斯的人。 （原文） I recently stayed at the Omni Severin Hotel in Indianapolis and it was an outstanding experience from beginning to end. The hotel blends historic charm with modern comforts in a way that makes it feel both elegant and inviting. The lobby is beautiful, with high ceilings, rich woodwork, and a warm atmosphere that sets the tone right away. Check-in was smooth and the front desk staff were friendly and efficient, making me feel welcome from the moment I arrived. The location is excellent. The hotel sits right in the heart of downtown Indianapolis, connected to Circle Centre Mall and within walking distance of the Convention Center, Lucas Oil Stadium, Bankers Life Fieldhouse, and a wide variety of restaurants and attractions. It made exploring the city incredibly easy and convenient, whether on foot or with a short rideshare. My room was spacious, clean, and comfortable. The bed was plush with crisp linens and plenty of pillows, ensuring a great night’s sleep after a busy day. The décor reflects the historic character of the building but still feels fresh and well maintained. The bathroom was spotless and stocked with quality toiletries. Thoughtful touches like a coffee maker, ample outlets for charging devices, and quiet hallways added to the comfort. The amenities at the Omni Severin also deserve praise. The fitness center is well equipped for keeping up with workouts while traveling, and the hotel’s restaurant and bar offer a relaxing place to enjoy a meal or drink without leaving the property. Breakfast was particularly good, with a mix of hearty and healthy options served promptly and attentively. Room service was quick and kept to the same high standard of quality. Service throughout the hotel was consistently excellent. Every staff member I interacted with, from the bell staff to housekeeping, was professional, courteous, and genuinely seemed to care about making my stay enjoyable. They were quick to offer recommendations for things to do in the city and happy to help with small requests. What stood out to me most was the way the Omni Severin combines history with hospitality. You can feel the hotel’s heritage in its architecture and design while enjoying all the modern conveniences and a high level of service. It feels like a part of Indianapolis rather than just another chain hotel. Overall, the Omni Severin Hotel in Indianapolis exceeded my expectations. Between its prime downtown location, comfortable rooms, excellent amenities, and attentive staff, it is an ideal choice whether you are in town for business, a sporting event, or a weekend getaway. I would gladly stay here again and highly recommend it to anyone visiting Indianapolis.

（由 Google 翻译）不错的酒店，目前正在进行急需的维修和升级。工作人员非常乐于助人，也很友善。半夜入住时，我很难听懂店员说的话，因为大堂里“风机”的声音很大。房间非常干净，气味也很好闻。从小阳台可以看到一个池塘，池塘里有鸭子。免费的定制早餐比我住过的许多其他酒店都要好。有很多选择，包括煎蛋卷、法式吐司、香肠、培根、酸奶、新鲜水果，以及典型的欧陆式早餐，比如吐司、贝果、煮鸡蛋、麦片等等。“泳池”最深处不到3.5英尺深，而且没有热水浴缸/水疗中心，所以有点失望，因为我不能泡在水疗中心或游泳（太浅了）。 （原文） Decent hotel, in the process of much needed repairs and upgrades. Staff was very helpful and kind. Upon check in in the middle of the night, it was hard to understand the clerk, as there was "wind machines" going very loudly in the lobby. The room was very clean, and smelled good. The view from the mini balcony was of a pond with ducks. The free made to order breakfast was better than many other hotels I've stayed at. Many options available including omelets, french toast, sausage, bacon, yogurt, fresh fruit, and typical continental breakfast things like toast, bagels, hard boiled eggs, cereal etc. The "pool" is less than 3.5 feet deep at the deepest point and no hot tub/spa, so that was a little disappointing that I couldn't soak in a spa or swim (too shallow)

（由 Google 翻译）觉得酒店还不错。我们的行程于2025年10月4日开始，6日退房。房间干净宽敞。电梯运行速度有点慢。他们似乎在进行一些翻新。晚上的欢乐时光很棒，调酒师也很棒。早餐不太好。但总的来说，我们的体验不错。 （原文） Thought the hotel was fairly nice. Our trip started on 10-4-25 checked out on the 6th. The room was clean and spacious. The elevator runs pretty slowly. They apparently are doing some updating . The evening happy hour was very nice the bartender was super. The morning breakfast was not so good. But all and all we had a good experience.

（由 Google 翻译）这几乎是一家典型的Embassy Suites酒店，也就是说，它非常不错。房间布局和我住过的所有Embassy Suites酒店都很相似。之所以给三星级，是因为房间太老旧了。那些房间一股陈旧的霉味，一看就是需要翻新的。另外，我不知道是谁买的马桶座圈，但那些应该拆掉。马桶座圈很薄，比马桶本身小得多。这意味着当你翻起马桶座圈时，你的手指需要碰到马桶才能伸到座圈下面。这一切都是为了在更换原装马桶座圈时省几块钱。真恶心。 （原文） This is pretty much a typical Embassy Suites hotel, which is to say it is very nice. The rooms are laid out very similar to every Embassy Suites I've ever stayed. The reason for 3 star ... the rooms are out dated. Those have that old musty smell rooms get when they need updated. Also, I don't know who purchased the toilet seats, but those need removed. The seats are thin and a lot smaller than the toilet bowl itself. That means when you flip up the seat, your fingers need to touch the toilet bowl to get underneath the seat. All to save a couple dollars when the original seats were replaced. Disgusting.

（由 Google 翻译）从踏入酒店的那一刻起，我就感受到了酒店的关怀，感受到了工作人员的尊重和帮助。尤其是前台的Kevin，他的客户服务非常棒，我每次来都喜欢和他聊天。早餐工作人员Ronnie，他是我的好朋友，他总是用他提供的样品来招待我。还有Rowda，她总是把所有东西都收拾得井井有条。烤架后面的Mike总是能把食物做得恰到好处。我也不能忘记小Mike，他会确保你的桌子干净整洁，如果你需要什么，他都会帮你解决。员工都很棒！ （原文） From the moment I walk in the hotel I feel the care and experience how the crew or staff respect and help. Especially Kevin at the From desk he is awesome with his customer service I enjoy talking with him everything I come and the breakfast staff you big Ronnie he's my guy he always treat me special with his samples that he offers and then there is rowda she is awesome keeping everything in order all the time and the man behind the grill Mike keeps it great anything you want and I can't forget little Mike he makes sure your table is clean and if you need something he got you. GREAT STAFF!

（由 Google 翻译）我们入住印第安纳波利斯北部希尔顿大使套房酒店 (Embassy Suites by Hilton – Indianapolis North) 是为了参加一场足球锦标赛，体验非常棒！酒店令人惊艳——房间干净舒适，员工热情周到，服务一流。每天早晨的早餐都非常棒，种类繁多，选择丰富。在球场上忙碌了一天之后，晚上酒吧的欢乐时光更是锦上添花。下次来这附近我们肯定还会选择这家酒店！也许可以考虑在欢乐时光增加一些音乐。 （原文） We stayed at the Embassy Suites by Hilton – Indianapolis North for a soccer tournament and had a fantastic experience! The hotel was amazing — the rooms were clean and comfortable, and the staff was incredibly accommodating and friendly. Breakfast each morning was excellent, with a ton of variety to choose from, and the evening bar happy hour was such a nice bonus after long days at the fields. We’ll definitely stay here again next time we’re in the area! Maybe add some music for happy hour.

（由 Google 翻译）上周末我住在 Embassy Suites 酒店，参加了我叔叔的婚礼，这次酒店体验棒极了。Matt 人超好，他让我们的入住体验愉快舒适，他深谙待客之道。他很乐意提供帮助，确保我们全程得到所需的一切。酒店的早餐很棒，氛围也非常棒，绝对推荐！ （原文） I stayed at the Embassy Suites for my uncle wedding this past weekend and my hotel experience was every bit of awesome. Matt is amazing he made our stay pleasant and comfortable he knows good hospitality. He was happy to help and making sure we had what we needed the entire time. The hotel had great breakfast and the ambiance is everything 10/10 definitely recommend.

（由 Google 翻译）住了5天，非常喜欢。 这家酒店住起来很棒。非常干净。所有员工都非常友好，乐于助人。前台的Zayna Elzein帮了我很多忙。她是贵公司的宝贵财富。你们所有员工都很棒。谢谢，让我们度过了美好的一天。 （原文） Stayed 5 days & loved it. This hotel is a wonderful to stay at. It’s very clean. All the employees are so nice and helpful. Zayna Elzein at the front desk helped me many times. She is an asset to your company. All your employees are wonderful. Thanks for a nice day.

（由 Google 翻译）经理必须表扬一下Hannah，感谢她前几天晚上为我提供的出色服务。她不仅帮我解决了一个亟待解决的问题，而且处理得非常迅速，态度也非常好，我真是太开心了。多亏了她，我下次来印第安纳波利斯的时候才知道该住在哪里，也真心希望她能在那里。再次感谢Hannah！ 附言：管理层，如果您正在读这篇文章，如果您需要一张牌子来宣传Inside的某个人，那么……您知道该怎么做了。 （原文） Manager recognition needs to be provided to Hannah for her outstanding service that I received the other night. Not only did she help me out with an issue that needed to be resolved, she did it quickly and she did it with a awesome attitude and I couldn't be happier. Just because of her the next time I come to Indy I know where I will be staying and I definitely hope she will be there. Thanks again hannah! P.S management, if you're reading this, if you needed a sign to promote somebody Within, well.... you know what to do

（由 Google 翻译）我对亚历山大酒店及其出色的团队赞不绝口！我们之前在另一家酒店举办的婚礼体验糟透了，后来搬到了这里。亚历山大酒店在不到10天的时间内帮我们策划了一场几乎全新的婚礼。 从始至终，他们的团队都非常友善、沟通顺畅，而且非常乐于助人。特别感谢活动和餐饮团队的Taylor和Chad——他们全天都关注着每一个细节，让我作为策划师的工作轻松了许多。多亏了他们的辛勤工作，Molly和Sidney的婚礼才如此精彩。 非常感谢亚历山大酒店介入，照顾好我们新人，并在如此短的时间内帮助我们完成了如此美好、完美的婚礼。强烈推荐！ —— Hannah，Blue Belles Weddings 老板兼首席协调员 附图：Jacquelyn Taylor Photography （原文） I cannot say enough good things about The Alexander Hotel and their incredible team! We moved a wedding here after nothing short of an awful experience at another venue, and The Alexander helped us plan what was essentially an entirely new wedding in less than 10 days. From start to finish, their team was kind, communicative, and so accommodating. A special shoutout to Taylor and Chad from the event and catering teams — they were there for every detail, all day long, and made my job as a planner so much easier. Because of their hard work, Molly and Sidney’s day was absolutely amazing. I can’t thank The Alexander enough for stepping in, taking care of our couple, and helping us pull off such a beautiful, seamless celebration on such short notice. Highly recommend! — Hannah, Owner & Lead Coordinator, Blue Belles Weddings Attached Photos by Jacquelyn Taylor Photography

（由 Google 翻译）经过8个小时的车程，我们终于在午夜前到达。原来的房间很棒，但淋浴太糟糕了。没有其他特大床房了，本来打算试试预订艾美酒店。Oli 挽救了我们的住宿。然而，他是唯一一个处理延迟退房的人。他费尽心思找到了一张干净的特大床，最终找到了一张替换的。谢谢你，Oli （原文） After a 8 hour drive, we arrived right before midnight. Original room was great but shower was gross. Didnt have any other king bed rooms available and was going to try to book at Le Meridien instead. Oli salvaged our stay. However he was the only working with a number of late check. He worked a hard to find a clean king bed and eventually was able to find a replacement. Thank you Oli

（由 Google 翻译）位置很棒。我通常住在JW酒店，但酒店已经被订满了。一进酒店就闻到一股难闻的气味。房间也非常老旧。我给这么差评的主要原因是，整晚都没有隔音效果，只有刺耳的轮胎声和喇叭声，大约1点左右安静下来后，钻井声又开始响了，就像我们在钻井里一样…… 酒店老旧了，有异味，而且噪音太大，我们根本没睡着。我不明白他们怎么会有这么多五星好评。我之前也住在这条街上，从来没有遇到过这样的噪音和气味。 （原文） The location is great. I usually stay in the JW but they were booked. The smell when you enter the hotel is obnoxious. And the rooms are very outdated. The main reason for such a poor review is that there is no semblance of noise cancellation all night it was screeching tires and horns when that settled down around 1 the loud drilling like we were inside of a drill began… It was outdated. Smelled. And was so loud we didn’t sleep. I do not understand how they have so many 5 stars. Again I’ve stayed right down the road and didn’t experience such noise and smells.

（由 Google 翻译）入住亚历山大酒店，我兴奋极了，但一进房间……却大失所望。我一走进房间，感觉就像“气球泄了气”一样。房间简直糟透了，完全不符合我的预期，而且我越来越失望。办公椅破旧不堪，甚至开始剥落。淋浴间的墙上粘着头发。浴室里的化妆镜几乎挂不住。我担心如果用它，它会从墙上掉下来。很明显，之前挂过什么东西，因为它没有完全盖住墙上的洞。淋浴间的地板角落漂白过度，排水口周围也缺少漂白剂。淋浴间的地板上还有一大块污渍。毛巾也早就过了使用寿命。我们的浴巾太薄了……薄得让我摸不着头脑。而且不知怎么的，我们的电视凌晨4点就打开了，还显示着欢迎画面。我们入住期间甚至都没看电视，所以我也不知道是怎么回事。这真是一次糟糕的体验。 （原文） I was beyond excited to stay at The Alexander, but when I got to our room....I was so very disappointed. I walked in, and it was like my "balloon deflated." The room was subpar. Nothing like I expected, and I just kept getting more and more disappointed. The desk chair was worn and peeling. There was hair stuck to the shower wall. The makeup mirror, in the bathroom, was barely hanging on. I was afraid that if I used it, it would fall out of the wall. It was apparent that something had been hanging there before because it didn't completely cover the hole in the wall. The shower floor was overbleached in the corners and lacked around the drain. There was also a large stain on the shower floor. The towels are well beyond their life. Our shower towels were so thin... THIN. So thin it literally baffled me. And for some reason, our TV came on at 4 a.m. with the welcome screen. We didn't even watch TV during our stay, so I am not sure how this even happened. It was just an all-around bad experience.

（由 Google 翻译）千万别住这家糟糕的酒店。我还没到的时候，就因为在 Bonvoy 的 app 上跟工作人员发短信问促销活动而感到疑惑。我知道酒店是要赚钱的，所以我问了 app 上显示的“免费停车”促销活动，问它是否包含在我的预订中。工作人员的回复是“您好像订的是（不同的）价格”。我“好像”没订到那个价格，我确实订了那个价格，正确的回复应该是“很抱歉，您预订的价格不包含那个促销活动”。这让人很失望，但我丈夫很期待他的生日旅行，所以我就保留了预订。 酒店位置很棒，工作人员也相当友好，但我还是很想看看酒店即将在 11 月 25 日开始的翻新工程之后会是什么样子。希望他们能先从客房和走廊开始。走出电梯，迎面扑来的是隆起的地毯和塞满走廊的宴会桌。房间虽然干净，却略显简陋，令人感到不自在。我的阅读灯关不掉，没有USB或USB-C接口，洗手池也破了。这些细节或许显得有些挑剔，但成功在于细节（这正是人们对傲途格精选酒店的期望）。拜托，这家酒店号称是“傲途格精选”酒店，而不是万怡或万豪（我住过更舒适的“万怡”品牌酒店，也住过比这家好得多的傲途格精选酒店），但它其实不是。 大堂很酷，也有一些很棒的细节（比如走廊的灯光），酒吧也很棒（如果你忽略我们晚餐回来时，那位糟糕的表演者发出的嚎叫声，我们甚至因此放弃了睡前酒），所以这家酒店有很多机会可以变成真正特别的地方。我们拭目以待吧。说实话，我之前把Bonvoy的“Autograph Collection”标签当成是优质酒店的保证，但这家酒店并非如此。我应该读一下评论（我是在写完第一篇评论后才看的），如果读了评论，我就不会住在这里了。 更新：别住这家酒店，即使你在Bonvoy有会员身份，他们说一套做一套。还有一点要提醒酒店，关于他们的回复：你只有一次机会留下第一印象，我不会再来了。 （原文） AVOID THIS HORRIBLE HOTEL. I found it questionable even before I arrived when I was texting with the staff on the Bonvoy app about a promotion. I understand that hotels are in the business of making money, and I asked about a “free parking” promotion noted on the app and if it was included with my booking. The staff response was “It seems you booked a (different) rate.”. It did not “seem” I booked that rate, I DID book that rate and the proper response should have been “Our apologies, but that promotion is not included in the rate you booked”. It left a sour outlook, but my husband was looking forward to the hotel on his BDay trip so I kept the booking. It is at a GREAT location, and the staff was pleasant enough, but I will be anxious to see how it looks after the upcoming renovation that I was told begins in Nov of 25. Let us hope they start with the guest rooms and hallways. Buckling carpets greet you when you step off the elevators along with banquet tables stuffed into the hallway. The rooms, although clean, are a bit austere and unwelcoming. My reading light would not turn off, there were no usb or usbC connections and the sink was chipped. They may seem like nit-picky details, but success is in the details (and it’s what one expects from an Autograph Collection Hotel). C’mon, claims to be an “Autograph Collection” hotel, not a Courtyard bt Marriott (I’ve stayed in more comfortable “Courtyard” brand hotels, and Autograph Collection hotels that are far superior to this one.), but its not. The lobby area is kinda cool, and there are some great details (the hallway lighting), the bar is spectacular (if you overlook the really bad performer caterwauling when we returned from dinner, we opted out of a nightcap because of it) so there is a lot of opportunity to turn this property into something really special. We’ll see if it happens. And honestly, I took Bonvoy’s “Autograph Collection” tag as a guarantee of a quality property that this is NOT. I should have read the reviews, (I read them after writing the initial review), had I read them I would not have stayed here. UPDATE: AVOID THIS HOTEL, even if you have status with Bonvoy, they say one thing and do another. And a note to the HOTEL about their response: You only get to make a first impression once, I will not be back.

（由 Google 翻译）酒店不错，会议室很多，但早餐真的不怎么样，作为“自助早餐”，食物选择少得可怜，而且仅有的几样菜品也从不补充，很快就吃完了。所以别指望在这里吃早餐。另外，房间里提供的肥皂都是那种会残留手部液体的肥皂，淋浴间的洗发水分配器虽然每天都会加满，但根本没法用。不过工作人员超级好，早上大堂提供免费咖啡，这点非常值​​得赞赏。不知为何，大堂在二楼，非常烦人，也很不方便，尤其是在电梯坏了或者你带着行李的时候。整栋楼都有免费的开放式Wi-Fi，这真是让人松了一口气，几乎弥补了所有缺点。不用费力地登录专用Wi-Fi，真是让人轻松无比！尤其是当你来这里出差，需要快速便捷的连接时。 （原文） Nice hotel with lots of conference rooms, but the breakfast food was really not that great and for a "breakfast buffet" there was barely any food options and the few items they had were never refilled and ran out quickly. So don't plan on eating breakfast here. Also all the soap they provide in the rooms is the kind that leaves your hands feeling like there's a residue on them and the shampoo dispensers in the showers didn't work at all despite being filled up every day. The staff are super nice though and they had free coffee in the lobby in the mornings which was greatly appreciated. For some reason the lobby is on the second floor, very annoying and inconvenient especially when the elevator breaks and you have luggage. The entire building has free open Wi-Fi which is a huge relief and makes up for pretty much all negative points. Cannot understate how much of a relief it is to not have to fight with proprietary WiFi logins! Especially when you're here for BUSINESS and need a quick and easy connection.

（由 Google 翻译）十月份在这里度过了很棒的两晚。从踏入酒店的那一刻起，就能看出这是一家五星级酒店。大堂虽然不大，但却非常优雅，而且气味宜人。入住期间，我遇到的员工都非常友好和专业。房间非常干净舒适，设施齐全。浴室面积宽敞，配有独立的淋浴间和浴缸。我喜欢房间传统典雅的装饰，这与许多现代豪华酒店大多显得冷冰冰、毫无生气的风格截然不同。健身中心很大，有很多器械可供选择。健身中心旁边的小型泳池也很棒。唯一的问题是，休息室下午关闭了，尽管官方公布的开放时间为下午4点。作为钻石会员，我原本计划使用我的每日餐饮积分来支付晚餐和饮品，结果发现它已经关闭了，于是我选择了客房送餐服务，这感觉还不错。总而言之，如果您正在印第安纳波利斯市中心寻找一家豪华酒店，我强烈推荐您入住这里。 （原文） Had a great two night stay here during the month of October. From the moment you walk in it is obvious that this is a five star hotel. The lobby isn't huge but it is very elegant and smells wonderful. The staff I encountered during my stay were very friendly and professional. The room was very clean and comfortable and had a lot of amenities. The bathroom was a good size with separate shower and tub. I loved the traditional elegant decor of the room which separates it from a lot of the modern luxury hotels that mostly look sterile and cold. The fitness center was large and had a lot of equipment to choose from. The lap pool was also very nice which was right next to the fitness center. The only issue I encountered was that the Lounge was closed in the afternoon even though the hours were posted that it would open at 4. As a diamond member, I had planned on using my daily dining credit towards dinner and drinks only to find out it was no longer open but opted for in-room dining instead which was pretty good. Overall I would highly recommend staying here if you're looking for a luxurious hotel in downtown Indianapolis.

（由 Google 翻译）这家酒店之所以被称为五星级酒店，仅仅是因为他们有水疗中心。我没有去过水疗中心，所以对此不便评论。他们的安保和前台团队非常出色。地理位置优越，但周末听起来就像你要去参加飙车比赛直到凌晨 3 点。除此之外，这家酒店低于五星级酒店的预期，但符合酒店的预期。我的保险箱里有前一位住客留下的弹簧刀、阴茎环和润滑剂（见图）。保安很快就过来用塑料袋取走了它们。但他们留下了同样的毛毡，所以我决定不值得。不确定我住的那个周末是否有水问题，但是没有热水，而且水压很差，淋浴喷头是我见过的最奇怪的，哈哈。我个人不会再住在这里了，但也许是住宿和情况的差异。很难相信一家五星级酒店不会对上述情况感到震惊。 代客泊车每晚 75 美元，我觉得对于印第安纳波利斯来说这个价格有点高 （原文） This is one of those 5 star hotels just because they have a spa. I didn't go to the spa so I can't speak on this. Their security and front desk teams are excellent. Great location, but on the weekend it sounds like your at the drag races until 3am. Otherwise, below expectations for a 5 star and meets expectations for a hotel. I had a switch blade, cock ring, and lube in my safe from previous occupant (see photo). Security came up promptly and removed it in a plastic bag. They left the same felt though so decided it wouldn't wasnt worth it. not sure if there was a water problem the weekend I stayed, but couldn't get hot water and water pressure was poor from the weirdest shower head I have ever seen lol. Personally wouldn't stay here again, but maybe swiss cheese of stays and situational. Just find it hard to believe a 5 star hotel wouldn't be horrified with above. Valet was 75 dollars a night, which I found a little intense for Indianapolis

（由 Google 翻译）真是家漂亮又优雅的酒店。房间宽敞安静。但对我、我的妻子和儿子来说，入住期间最棒的部分是奥斯卡。他非常随和、友好，而且非常乐于助人。在我们入住的那几天里，他多次帮助我。我儿子胃灼痛得厉害的时候，奥斯卡帮助了他。感谢全体员工的出色工作。但最重要的是，感谢奥斯卡。 （原文） What a really nice and classy hotel. Rooms were large and quiet. But to me, my wife and my son, the best part of the stay was Oscar. He was very accommodating, friendly and super helpful. He had my back many times just in the couple days we were there. When my son's heartburn got really bad, Oscar helped him. Thank you to the whole staff for a great job. But most importantly thank you Oscar.

（由 Google 翻译）康拉德酒店内部装潢精美，房间也布置得非常雅致。我们来这里是为了参加婚礼彩排和婚礼。酒店的代客泊车服务非常出色。酒店内的Capital Grille餐厅提供美味的食物。我们的菜单涵盖了从牛排到海鲜再到鸡肉的各种菜肴。每道菜都烹制得非常精致，摆盘也非常漂亮。我们被安排在一个私人包间里，服务员竭尽全力确保我们拥有愉快的用餐体验。这家酒店最吸引人的地方在于它与印第安纳波利斯艺术花园相连，这是一个美丽的中庭式场地，可以俯瞰印第安纳波利斯市中心的部分景色。这里是举办婚礼的理想场所。我们非常享受在康拉德酒店的两天住宿。如果您住在印第安纳波利斯地区或计划前往印第安纳波利斯地区，不妨去看看。 （原文） The Conrad hotel has a beautiful interior and the rooms are nicely decorated. We were there for a wedding rehearsal and wedding. The valet service was exceptional. The Capital Grille, which is located inside the hotel, has wonderful food. Our menu consisted of everything from steak to seafood to chicken. All were tastefully prepared and with appealing presentation. We were located in a private room and the wait staff went above and beyond to ensure our party had a pleasant experience. The most appealing aspect of this hotel is that it is attached to the Indianapolis Artsgarden, which is a beautiful atrium style venue that overlooks part of downtown Indianapolis. It is a perfect setting for a wedding. Thoroughly enjoyed our two day visit to the Conrad. Check it out if you live, or plan on visiting, the Indianapolis area.

（由 Google 翻译）印第安纳波利斯市中心的一片绿洲，非常适合短暂的度假。所有酒店客人均可使用泳池、热水浴缸、蒸汽房和桑拿房。（蒸汽房和桑拿房位于更衣室/非男女混合。）水疗中心也非常棒！ 礼宾部 Brandon 是我遇到过的最好的。有什么事都可以找他帮忙！ （原文） An oasis in the middle of downtown Indy, perfect for a quick getaway. The pool, hot tub, steam rooms and saunas are available for all hotel guests. (Steam rooms and saunas are in the locker rooms / not coed.) And the spa is fantastic! Brandon, the Concierge, is the best I've dealt with. Ask him to help with anything!

（由 Google 翻译）工作人员都非常热情友好。附属餐厅的食物也很棒。 无论你怎么调节恒温器上的数字，房间的温度都无法调节。房间里几乎没有空气流通。 你会觉得，考虑到住这么贵的房间，他们应该在隔音方面投入一些资金。即使住在18楼，外面的道路噪音也让房间整晚甚至早上都像NHRA赛道一样嘈杂。我们根本没睡。我们再也不会来这里了。 （原文） The staff were all great and welcoming. Food was great at the attached restaurant. The temperature of the rooms cannot be changed no matter how you change the number on the thermostat. Very little to no air flow in the rooms. You'd think with how much one pays for a room they would invest in sound proofing a bit better. Even with staying on the 18th floor all the road noise from outside made the place sound like an NHRA track ALL NIGHT AND WELL INTO THE MORNING. We did not sleep at all. We will never be returning to this place.

（由 Google 翻译）JP，非常感谢你给我们留下了如此美好的第一印象！你和Jessie的贴心安排让我们倍感温馨，让我们的夜晚格外难忘。 地理位置也超级便利，步行即可到达步行者队的主场。 （原文） Thank you JP for such a great first impression! We loved the thoughtful touches from you and Jessie that made our night away feel extra special. Super convenient location too. A quick walk to see the Pacers play

（由 Google 翻译）2025年10月18日，星期六，晚上9点30分左右，我把车停在印第安纳波利斯市中心喜来登酒店的PMC代客泊车服务处，准备参加酒店的一个会议。预订时，系统提示由于施工原因，客人只能选择代客泊车服务。我把车交给了代客泊车服务，并把唯一的一串钥匙交给了他们。车一直归他们保管，直到10月19日，星期日，下午3点53分，我打电话让他们把车开到酒店，以便晚上和儿子一起吃晚饭。上车后，我立刻注意到，装满发型师用品的包放在了前排座位上，包里的东西散落在前后排座位上。我还注意到中控台上的物品也没有放在指定位置，两副太阳镜不见了，总价值超过 500 美元。后来我发现我那副花了 700 美元买的处方太阳镜也被从中控台上拿走了。另外两件价值不高的物品也被拿走了。我立即与停车的年轻人交谈，询问是否有人翻看过我车里的物品。他联系了经理，并提交了索赔。由于我的车里有写有我姓名、地址等信息的个人物品，仅仅因为索赔而感到不满意，我向警方报案。帮助我的那位非常友善的年轻人告诉我，在审查完视频片段后，一位经理和一位地区经理会给我打电话。两位经理都没有给我打电话，也没有共享视频监控。我还与酒店经理进行了交谈，她只是感谢我告知她情况，并让我随时告知她我需要什么。 10月20日星期一，我再次联系了代客泊车服务员，他没能帮我联系上一位名叫马拉基的经理，但表示经理会给我打电话。不久之后，一位经理打电话给我，提出可以申请赔偿，或许可以退还我的物品。他确实跟进了，但几个小时后，我收到一封自动发送的邮件，说我没有资格获得赔偿，因为没有证据证明代客泊车服务存在疏忽。显然，在周日晚上将车钥匙归还给我之前，只有代客泊车服务人员保管着这套车钥匙，这证据不足。同样，他们没有提供任何视频证据，也没有人回答我的车除了安全停放外，是否还用于其他用途。 10月20日星期一下午6:32，我再次联系了印第安纳波利斯市中心喜来登酒店，要求退还住宿费。经理告诉我，她会与高层管理人员和会计部门沟通，预计周二早上会给我打电话。截至发稿时，我还没有接到电话。 今天，我联系了商业改进局 (Better Business Bureau)，举报了喜来登和 PMC，但他们拒绝了投诉，可能是因为这件事构成了犯罪。 我已经是万豪旅享家 (Marriott Bonvoy) 会员好几年了，但他们目前这种“推卸责任”的经营方式实在令人无法接受。我以后不会再使用这家公司或任何代客泊车服务，因为很明显，这两家公司都不以客户为中心。我注意到的另一个有趣的事实是，在我多次入住万豪酒店后，几乎每次退房后都会立即收到客户反馈表。但我至今还没有收到过反馈表。这似乎是巧合，也可能并非如此。 （原文） On Saturday, October 18th, 2025, at approximately 9:30pm, I dropped my car off with the PMC valet service at Sheraton Indianapolis City Center to attend a conference at the hotel. When I booked my reservation, it indicated that the only available parking option for guests is to park with the valet service due to construction. I released the car to the valet service, giving them the only set of keys to the car. The car was in their possession until I called the car to be brought to the hotel on Sunday, October 19th, at 3:53pm so that I could meet my son for dinner that evening. Upon getting into my car, I immediately noticed that the bag full of hairstylist items was now in the front seat, with the contents of the bag being tossed throughout the front and back seats. I also noticed items that were in the center console were also not found in their designated areas, and that two pairs of sunglasses were missing, totaling over a $500 value, and later I noticed my prescription pair of sunglasses were also taken from the center console in which I paid $700 for. Two other items of little value were also removed. I IMMEDIATELY spoke with the young man who pulled the car up and asked if someone had been looking through the items in my car. He contacted the manager, and a claim was filed. Not being satisfied with only a claim being filed due to my having personal items in my vehicle that contained my name, address, etc, on them, I filed a police report. I was told by the very nice young man who helped me that a manager and a district manager would be calling me after the video footage was reviewed. Neither manager called me, and no video surveillance was shared. I also spoke with the manager of the hotel, who simply thanked me for letting her know and to let her know if I needed anything. On Monday, October 20th, I again talked to the valet attendant who could not put me in touch with a manager, Malaki, but stated a manager would call me. Shortly thereafter, a manager called me and offered to file a claim to possibly reimburse me for my items. He did follow through, but a few hours later, I received an automated email stating I was not eligible to be reimbursed due to the lack of evidence that the valet service was negligent. Apparently, it is not evidence enough that the valet service was the only person in possession of the only set of keys to the car until they were returned to me Sunday evening. Again, no video evidence was supplied, and no one will answer whether my car was also driven for other purposes besides parking it securely. On Monday, October 20th, at 6:32pm, I contacted the Sheraton Indianapolis City Centre once again and asked for a refund on my stay. I was told by the manager that she would speak to the upper management and accounting department and that I should expect a call on Tuesday morning. At the time of this post, I have not received a call. Today, I reached out to the Better Business Bureau, reporting both the Sheraton and PMC, but they will not pursue a complaint, likely because this incident is criminal. I have been a Marriott Bonvoy member for several years, but this "pass the buck" approach to their current business practices is unacceptable. I myself will no longer be using this company or any valet services in the future, as clearly, neither company is customer-focused. Another interesting fact that I've noted is that after my MANY stays at a Marriott hotel, I receive a customer feedback form almost immediately after checking out. I am yet to receive a feedback form. Seems coincidental; or not.

（由 Google 翻译）在最近的一次旅行 (2025 年 10 月) 中，我们几个人住在印第安纳波利斯市中心喜来登酒店。我从未发布过任何东西，但我觉得我需要让客人知道。在我受到侵犯后，我给了酒店和代客泊车公司几次机会来改正。所以……印第安纳波利斯市中心喜来登酒店告诉我使用代客泊车服务，因为酒店停车场关闭了。警告：除非您想偷东西，否则不要住在这里！！我使用了代客泊车服务并把钥匙交给了代客泊车员，第二天他们把我的车开回来，我发现东西都乱了。在仔细查看我的卡车后，代客泊车服务破坏了我的卡车内部并偷走了价值约 900 美元的小东西，包括眼镜、零钱和个人物品。印第安纳波利斯市中心喜来登酒店和代客泊车员表现得像什么都没发生过一样，他们有钥匙，但在告诉我使用钥匙后说他们不负责任。他们说他们与他们签订了合同，必须与他们的经理交涉。市中心喜来登酒店的前台和停车场经理的客户服务非常糟糕，好像什么事都没发生过一样。我敢肯定他们不想让这件事传出去。侵犯我的生活他们不承担任何责任我猜他们从每辆车上偷小东西赚了一大笔钱，希望顾客不会注意到他们开着车到处乱跑。而且没有任何视频，真是太方便了。也试着打电话给公司，他们说我必须打电话给酒店。难怪人们为什么能逃脱这种惩罚。有了这个经历，我永远不会推荐住在这里。想想如果有人每天对几辆车这样，他们会逃脱多少惩罚现在我只剩下大约 900 美元的损失，这是酒店的账单，还有酒店推荐我使用的代客泊车服务的费用。 （原文） On a recent trip 10/2025 several of us stayed at the Sheraton Downtown Indy. I have never posted anything but feel I need to let guest know. I have gave the hotel and Valet company several chances to make things right after I was violated. soo... The Sheraton Downtown Indy told me to use the valet because the hotel parking was closed. Warning: DO NOT STAY HERE UNLESS YOU WANT YOUR STUFF STOLEN!! I used the valet and gave the valet my keys the next day they bring my vehicle back and I noticed stuff out of place. After looking closer in my truck the valet service destroyed the inside of my truck and stole about $900.00 in small stuff glasses, change, personal items. The Sheraton downtown Indy and valet acted like nothing happened, they had the keys but said they were not responsible after telling me to use them. They said they contract them and would have to deal with there manager. The front desk of the Sheraton Downtown and manager of the parking garage have terrible customer service and seemed as if nothing happened. I'm sure they don't want this to get out. Zero accountability for violating my life I'm guessing they are making a ton of money stealing small stuff from every vehicle hoping the customers don't notice they drive their vehicle around. It is awful convenient that there is no video of anything either. Also tried to call corporate and they said I had to call the hotel. No wonder why people get away with this stuff. I would never recommend staying here after this experience. Just think if someone did this to a few vehicles a day how much they get away with now I'm left with being out about $900 in stuff a bill from the hotel and charged for valet service the hotel recommended me to use.

（由 Google 翻译）我和家人为了观看印第安纳波利斯马拉松而入住喜来登酒店。感觉还行，地理位置确实无可挑剔，但房间设施和房间本身却让我相当失望，尤其是考虑到它是一家四星级酒店，而且价格也不便宜。酒店没有免费早餐，早上大堂甚至连咖啡都没有！很多人都提到，由于停车场正在施工，代客泊车是唯一的选择，费用为 55 美元……我们最后选择了附近的停车场（便宜得多），但这也不是理想的选择。 至于房间……对于我们一家四口（个子都很高）来说不太方便。两卧室的房间只有双人床，睡起来很不舒服。家具陈旧破败，好在还算干净。浴室的设计也很奇特。马桶是拉杆式冲水，部分位于台面下方，每次打开马桶盖的时候，我都提心吊胆，生怕有什么东西掉进去。还有一点很奇怪，浴室里（坏掉的）排气扇和房间里空调的通风口都积满了灰尘和污垢。我讨厌洗完澡抬头看到浴室排气扇坏了，上面积满了灰尘。感觉很恶心。 （原文） My family and I stayed at the Sheraton for the Indy marathon. It was solidly just fine. The location is hard to beat but I was pretty disappointed in the limited amenities and rooms. Especially for a 4 star hotel and the cost. There is no free breakfast and not even coffee in the lobby in the morning! Many have mentioned the $55 valet parking being the only option due to the garage being under construction... we ended up doing garages in the area (much cheaper) but not idea. For the rooms... not easy for a family of 4 tall people. Two bed rooms only have double beds which is difficult to sleep in. The furnishings are quite dingy and worn; at least they were clean. The bathroom itself is quite odd. There is a lever flush toilet partially UNDER the counter and I was constantly terrified something important would fall into the toilet in the limited moments the lid was up. My weird pet peeve, but the vents for the (not working) fan in the bathroom and HVAC in the room were CAKED with gust and grime. I hated taking a shower and then looking up to see a non functioning bathroom fan caked with dust. It felt gross.

（由 Google 翻译）景色很美，但服务很差。如果你需要额外的毛巾，就自己去拿。忘了带牙刷？自己去拿。需要叉子来点 Uber Eats 的餐？你会在前台等上十分钟，结果什么也拿不到。工作人员宁愿站着聊天，也不愿帮你找叉子。说实话，我觉得机器人酒店应该能提供更好、更友善、更友好的服务。 （原文） Beautiful view, but terrible service. If you need an extra towel, get it yourself. Forgot your toothbrush? Get it yourself. Need a fork for your Uber Eats order? You’ll wait at the front desk for ten minutes, then only to get nothing. The staffs rather stand around chatting with each other than help you find a fork. Honestly, I feel like a robot-operated hotel would offer better, kinder, and friendlier service.

（由 Google 翻译）卡洛斯竭尽全力满足我们的需求！他真的非常友善热情。我们很快就要出发了，但我相信这些房间绝对配得上五星级的评价，因为万豪酒店从不让人失望。等我们看了房间，我会修改评论。每个人都很棒。房间很好，空间很大，睡得很好。我们真的很享受这次住宿。早餐太棒了！！！ （原文） Carlos went above and beyond to help us with our needs! He was so genuinely kind a warm. We are on our way soon but I am sure the rooms are deserved of the five star rating as Marriott never disappoints. I will edit the review once we see the room. Everyone was wonderful. The room was good, plenty of room and slept well. Really enjoyed our stay. The breakfast was amazing!!!

（由 Google 翻译）这家酒店位于印第安纳波利斯的俄亥俄街。由于道路施工和单行道增多，几乎无法到达。这当然不是酒店的错。但是，酒店应该加强对酒店门前的管理。酒店门前设有代客泊车服务，但私家车却双排停放，空置着，几乎无法接送任何长途客车。酒店完全可以制止这种现象。 （原文） This hotel is on Ohio St in Indianapolis. It's almost impossible to get to with all of the road construction and 1 way streets. That is definitely not any fault of the hotel. However, someone from the hotel need to police the front better. Valet service is in the front. But individual vehicles were doubled parked and vacant making it almost to do any type of coach bus pick up. The hotel can stop that.

（由 Google 翻译）第三次来印地，也是第三次来这里。工作人员总是很棒，威廉超级贴心，胡子也超级好看！餐厅和外卖的菜品总是美味可口。他们对我和我的服务犬总是非常热情周到。他们对退伍军人也很好。强烈推荐！ （原文） 3rd time in Indy and 3rd time here. Staff is always amazing and William is super sweet and has the best beard! The food in the restaurant and catered is always delicious. They are always very accommodating for me and my service dog. They are wonderful to veterans. Highly recommend!

（由 Google 翻译）地理位置优越！工作人员热情友好，竭尽所能地提供帮助。酒店客满，我们住的是无障碍客房，因为只有这间。对于我们一家四口来说，空间和房间布置都很不方便。我们要求换房，但由于酒店客满，没能换到。这也是我住过酒店里最暗的房间。房间需要更多光线。床头阅读灯之类的应该会有帮助。晚上在床上看书很困难。除了入口和浴室的地板，房间其他方面都还算干净。我觉得这个酒店房间的价格应该更舒适、更干净。 （原文） Excellent location! Staff was friendly and as helpful as they could be. The hotel was full and we had a handicap accessible room as that was all that was available. This was difficult for a family of 4 for space and room set up. We asked to switch but could not be accommodated as the hotel was full. This was also the darkest room I have ever had in a hotel. The rooms need more light. Bed reading lamps or something would help. It was difficult to read in bed at night. The room was otherwise fairly clean except for the floors in the entry way and bathroom. I felt the price of the hotel room warranted more comforts and cleanliness.

（由 Google 翻译）这家历史悠久的酒店令人欣喜。非常干净，现代感十足，员工和服务也一流。免费早餐种类丰富，美味可口。我们遇到过一次设施方面的问题，工作人员迅速专业地处理了问题，管理层也非常周到，迅速解决了问题。我们很乐意再次入住这家酒店，并会向所有人推荐。 （原文） This historic hotel was a delight to visit. Very clean, surprisingly modern, and the staff and service was first rate. The complimentary breakfast was varied, and delicious. We had one incident with the facilities and the staff was quick and professional to remedy and management was very thoughtful and prompt in resolving the situation. We would happily use this facility again and recommend it to anyone.

（由 Google 翻译）我们的入住体验非常棒，各方面都很完美。办理入住手续快捷方便，这要感谢热情友好的达米安。第二天早上，凯为我们准备的早餐令人愉悦——她热情地迎接我们，确保所有食材都准备充足，并且非常细心周到地满足我们的需求。 不过，代客泊车服务还有待改进。我们到达酒店时，不得不自己卸下所有行李，费力地搬进去，直到里面的代客泊车员注意到我们。后来，当我们打电话叫车去办事时，发现车上覆盖着积雪。我们之前并不知道酒店的车辆没有停放在室内车库，如果除了雨刮器之外，其他部位的积雪也清理干净就更好了。 总的来说，酒店的员工让我们的入住体验非常愉快，但代客泊车服务还有待提高。 （原文） Our stay was wonderful in many ways. Check-in was quick and easy, thanks to Damien, who was pleasant and very helpful. The next morning, Kay made breakfast a delight—she greeted us warmly, kept everything well stocked, and was super attentive to our needs. One area that could be improved is the valet service. When we pulled up, we had to unload all of our many bags ourselves and struggled to carry them in before a valet inside noticed us. Later, when we called for our car to run an errand, we found it covered in snow. We hadn’t realized the vehicles were not kept in a covered garage, and it would have been nice if more than just the windshield wipers had been cleared. Overall, the staff inside the hotel made our stay enjoyable, but the valet experience left room for improvement.

（由 Google 翻译）地理位置极其便利，但我这辈子从未经历过如此嘈杂的道路噪音。我们住在二楼，听起来就像整晚都有汽车在酒店外飙车一样。我很惊讶地发现，入住二楼以上楼层需要额外付费，但我猜这就是原因。如果能解决噪音问题，无论他们收多少钱都值得。我把两台音响开到最大音量，仍然盖不住汽车的噪音。需要注意的是，住在机场酒店对我们完全没有影响，所以我们对噪音并不敏感。 （原文） Location is extremely convenient but I have never experienced so much road noise in my life. We were on the second floor and it sounded like cars were drag racing past the hotel all night. I was surprised to see any floors above 2 required paying a premium fee but I’m guessing this is why. It would be worth whatever they charged if it helped resolve the noise. Had two sound machines on full blast and it still didn’t drown out the car noises. Note staying at airport hotels doesn’t bother us at all so we aren’t sensitive to noise.

（由 Google 翻译）我想特别指出Tim在代客泊车方面提供的出色客户服务。我们的钥匙出了点小问题，Tim竭尽全力解决了问题。在一切顺利的时候，提供反馈很容易，但当出现问题时，团队处理不利情况的能力至关重要。团队表现出色！ 谢谢，我们会再来的。 （原文） I want to point out the great customer service Tim provided us from the Valet side. We had a small mix up on my key and Tim went above and beyond getting it resolved. It’s easy to provide feedback when things are good, but it’s how a team handles adverse situation when something goes wrong. The team stepped up! Thank you and we will be back

（由 Google 翻译）他们缺乏同情心，我不得不取消预订，因为我参加的活动取消了，他们却不退钱，他们怎么就不明白世事无常。 我去年得了流感，没能去威斯康星州，当时我预订的酒店是不可退款的，工作人员理解我的处境，并全额退款。 我再也不会预订这家酒店了，本来打算等活动再次举行的时候再订，但我没订，除了这家酒店，我更喜欢其他酒店。 我对酒店位置和房间一无所知，只知道员工服务，这些人太可怕了，喜欢偷别人的钱！！！ 连一颗星都不配，而且它还不允许我发表评论！ （原文） They lack of sympathy, I have to cancel my reservation because the event I was attending was cancelled and they didn't refund my money, how they do not understand that things happen in life. I had the flu last year and was unable to travel to Wisconsin and the hotel I reserved at that time, a non-refundable reservation, staff understood and they refunded the whole thing. This hotel, I will never reserve again, I was planning to do it, once the event takes place again but I won't, I prefers to any other hotel than this hotel. Unable to know anything about location or rooms, just the staff service, horrible people that likes to steal others' money!!! Don't deserve not even a star, but otherwise it doesn't let me post my review!

（由 Google 翻译）首先，这家酒店非常干净整洁！大堂宽敞明亮，落地窗可欣赏市中心的美景。 入住和退房都很方便快捷。 房间是807。非常干净，装修精美，对我们两个人来说相当宽敞。 我喜欢这种安全感：进出大楼都需要刷卡，乘电梯也需要刷卡。 酒店提供代客泊车服务，可自由进出，费用为每天55美元。我们不需要经常开车，所以把车停在街对面的停车场，每晚25美元，可停12小时。无需进出。街边停车每小时2美元。 二楼的早餐很明亮，有很多座位。负责早餐的Fay简直太棒了！她很友好，而且很勤快地补充食物。她热情地迎接我们，并感谢我们选择汉普顿酒店作为我们的住宿。Fay把餐厅打扫得干干净净。每天早上看到Fay的笑容都让我感到很开心。谢谢Fay让我们的住宿更加愉快！！ 唯一令人失望的是大堂提供的咖啡和热水总是冷的。我一直很喜欢在大堂喝一杯无咖啡因的咖啡，但这次却没能喝到。 我会向亲朋好友推荐这家酒店。虽然这个地区有很多酒店，但我还是会再次入住这里。 （原文） First of all, this hotel is extremely clean and immaculate! The lobby area is spacious and bright was floor to ceiling windows with a great view of downtown. Check in and check out was easy and fast. Room was 807. It was very clean, nicely decorated and fairly roomy for the 2 of us. I liked the security of having to use your card to get into building and to swipe in the elevator to get onto floors. Valet parking with in and out privileges is offered by the hotel for USD$55/day. We didn't need our vehicle much so we parked across the street in the parking garage for USD$25/night for 12 hours. No in and out. Street parking is USD$2/hour. Breakfast on the 2nd floor was bright and lots of seating area. Fay, who worked the breakfast was absolutely amazing! She was friendly and works hard at replenishing the foods. She greeted us and thanked us for choosing The Hampton Inn for our stay. Fay kept the dining area clean. Fay's smile was a delight to see each morning. Thank you Fay for making our stay even more enjoyable!! The only thing disappointing was the coffees and hot water offered in lobby were always cold. I always enjoy having a cup of decaf in the lobby but I couldn't. I will recommend this hotel to friends and family. Although there are numerous hotels in this area, I will stay here again.

（由 Google 翻译）印第安纳波利斯的JW万豪酒店将高档酒店与宁静舒适融为一体。 我开车路过这里，只在这里住了一晚，这家JW万豪酒店真是优雅舒适。 房间：房间清新宜人。我们入住的是双人大床房，可以俯瞰美丽的景色。房间本身干净舒适。唯一的缺点是淋浴：使用时噪音很大（吱吱作响）。 员工：工作人员热情友好，与我们互动专业。尤其是代客泊车团队，他们的态度非常热情友好。此外，办理入住和退房的工作人员也热情友好，不仅在前台迎接我们，还会带我们往返大堂。 我绝对会再次入住这里，但唯一的小缺点就是地理位置。酒店旁边是一条繁忙的街道，步行到市中心不太方便。一定要小心封闭的人行道和车辆！ （原文） The JW Marriott in Indianapolis combines a high class hotel with serene and comfort. Having only stayed one night while driving through, the JW Marriott was a classy and comfortable place to stay. The Room: The room was crisp and fresh. We stayed in a 2 queen bed room overlooking the beautiful scenery. The room itself was clean and comfortable. The only downside was the shower: it made quite a bit of noise (squeaking and hissing) when used. The Staff: The staff were warm, welcoming, and professional in their interactions with us. Specifically the valet team who had an incredibly welcoming attitude. On top of that, the staff checking us in and out were warm and friendly greeting you not just at the desk, but walking you to and from the lobby. I would stay here again in a heartbeat, however the one small downside is the location. There is a busy street next to the hotel and does not offer great walking to downtown. Just be cautious of closed sidewalks and cars!

（由 Google 翻译）我在这家酒店度过了一段非常美好的时光。房间宽敞舒适，维护得当，让人在忙碌的一天后轻松放松。一切都一尘不染，精心布置。 最让我印象深刻的是酒店的员工。他们热情周到，服务周到，真诚关怀。从入住到退房，每一次互动都专业而友好，他们竭尽全力确保我的入住体验完美无缺。 我强烈推荐这家酒店给所有寻求舒适、优质和卓越服务的客人。我一定会再来的！ （原文） I had an absolutely wonderful stay at this hotel. The rooms were spacious, beautifully maintained, and very comfortable, making it easy to relax after a long day. Everything was spotless and thoughtfully prepared. What impressed me the most was the staff. They were exceptional in every way—welcoming, attentive, and genuinely caring. From check-in to check-out, every interaction was professional and kind, and they went above and beyond to make sure my stay was perfect. I highly recommend this hotel to anyone looking for comfort, quality, and outstanding service. I will definitely be returning!

（由 Google 翻译）⭐️⭐️⭐️⭐️⭐️ 我们的新婚之夜入住于印第安纳波利斯JW万豪酒店，从始至终都堪称完美。工作人员竭尽全力，让我们的入住体验与众不同——我们受到了无微不至的关怀和热情接待，每一个细节都让我们倍感温馨。 我们的转角行政套房令人惊艳——一尘不染，空间宽敞，窗外卢卡斯石油体育场和胜利球场的壮丽景色一览无余。淋浴间更是亮点所在，水压惊人，配备多个喷头，带来真正奢华的体验。 起泡酒和巧克力为我们的新婚之夜画上了完美的句号。入住期间的一切都超出了我们的预期，我们非常感谢JW万豪团队，是他们让我们的新婚之夜如此难忘。强烈推荐这家酒店给所有寻求卓越服务、舒适体验和奢华体验的宾客！ （原文） ⭐️⭐️⭐️⭐️⭐️ We stayed at the JW Marriott Indianapolis for our wedding night, and it was absolutely perfect from start to finish. The staff went above and beyond to make our stay special — we were greeted with such kindness and care, and every detail truly made us feel celebrated. Our Corner Executive Suite was stunning — spotless, spacious, and with an incredible view overlooking Lucas Oil Stadium and Victory Field right outside our windows. The shower was the star of the room, offering amazing water pressure and multiple shower heads for a truly luxurious experience. The sparkling wine and chocolates were the perfect touch to end our night as newlyweds. Everything about our stay exceeded our expectations, and we can’t thank the JW Marriott team enough for making our wedding night so memorable. Highly recommend this hotel to anyone looking for exceptional service, comfort, and a touch of luxury!

（由 Google 翻译）我和我妈妈这个月住在这里。我们要去卢卡斯油田。即使道路封闭，去那里也并不难。我们之前因为谷歌地图的导航而感到很沮丧。前台的那位先生帮我们解决了这个问题。布雷兹帮我们办理入住的时候，我们都笑了起来。我们把之前的沮丧都忘得一干二净了。他让我们的夜晚变得格外美好。整个住宿体验都很棒，员工服务也非常好。 （原文） My mom and I stayed here this month. We had to get to Lucas Oil Field. Easy enough to get to even with roads being closed. We were frustrated by drive d/t Google Maps. The front desk gentleman made it better. By the time Brezzy was done checking is in We were laughing. We forgot all about being frustrated. He made our night so much better. The whole stay was great and staff was amazing

（由 Google 翻译）JW万豪酒店很漂亮，房间也非常好，但是我们到的时候，酒店超售了我们预订的房型，所以我们不得不额外付费才能住到一间带特大床的房间。之后，电梯持续不断的砰砰声和嘎吱声让我们整晚都睡不着觉。 真希望我还能再次入住这家酒店。😞 （原文） The JW is beautiful and the rooms are extremely nice but when we arrived the hotel had oversold the type of room we booked so we had to pay an additional fee in order to get a room with a king bed. Then we were kept up all night because of the constant thumps and groans of the elevator. I wish I could say I will stay here again. 😞

（由 Google 翻译）⭐️⭐️⭐️⭐️⭐️ 入住体验简直棒极了！员工非常友善且专业，房间一尘不染且舒适宜人，整体氛围温馨宜人。从入住到退房，每个细节都处理得完美无瑕。感谢你们让我拥有了一次难忘的体验！ （原文） ⭐️⭐️⭐️⭐️⭐️ Absolutely fantastic stay! The staff were incredibly kind and professional, the rooms were spotless and comfortable, and the overall atmosphere was warm and welcoming. Every detail—from check-in to checkout—was handled perfectly. Thank you for making my experience unforgettable!

（由 Google 翻译）从始至终，体验都棒极了。客服服务一流，房间干净舒适。装修风格比较新，所以看起来清新现代。床很舒服，就是对我来说有点热。床单好像是超细纤维的，而不是棉的？无论如何，我强烈推荐JW万豪酒店，它是您在印第安纳波利斯的完美住宿选择——尤其是如果您需要靠近市中心的所有景点的话。 （原文） Amazing experience from start to finish. Customer service was excellent and the room was clean and comfortable. Decor was newer so it looked fresh and modern. Bed was comfortable though a bit on the hot side for me. Seemed like the sheeting may have been microfiber instead of cotton? Regardless, I would definitely recommend the JW Marriott as a perfect stay in Indy—especially if you need to be close to all that the downtown has to offer.

（由 Google 翻译）和朋友一起住在这家酒店，非常愉快。大堂宽敞明亮，摆放着精美的艺术品，还有舒适的休息区。房间每天都打扫得很干净。早餐包含在房费里，让忙碌的早晨变得轻松惬意。早餐很棒，新鲜，每天提供各种不同的餐点。酒店地理位置优越，靠近美丽的建筑和公园。非常干净。 （原文） Loved staying in this hotel with my friend. Great and spacious lobby with beautiful art and fancy seating areas. Rooms were cleaned nicely every day. Breakfast was included which made it so easy for a busy morning. It was great, fresh with variety of different meals every day. The area is great, close to beautiful architecture and parks. Very clean.

（由 Google 翻译）这是一家漂亮的酒店，员工非常友好热情。我们订的房包含早餐，非常满意，食物美味可口；所有现点现做的菜都很棒。孩子们都很喜欢。泳池非常适合带小孩的家庭。我们的房间很宽敞，可以容纳一堆玩具，床也很舒服。强烈推荐这家酒店！代客泊车服务以及他们帮我们把行李送到房间和离开时把行李搬下来的服务都非常棒。很棒的酒店！ （原文） This is a beautiful hotel with an incredibly friendly and helpful staff. We got the breakfast option with our room and are so happy we did, the food was delicious; all the made to order options were great. Our kids loved all the options. The pool was great for families with small kids. Our room was spacious to fit a pack and play with very comfortable beds. Definitely recommend this place! The valet car service and their help with bringing our bags to our room and down when we left was wonderful. Great hotel!

（由 Google 翻译）酒店很棒，员工也超级好（前台和客房清洁人员都很棒）。我们在这里住了几天参加一个会议，前台工作人员非常耐心友善，客房服务人员也很细心周到，尽力满足我们的各种需求（比如提供额外的毛巾等等）。总而言之，这是一个非常棒的地方（而且代客泊车员总是会在我们进出时帮我们开门）。这种对细节的关注令人感动，但却很少有人提及。我注意到了。我们会再次入住……而且不止一次。 （原文） Nice Hotel and GREAT staff (front desk and room cleaners). We were here a few days for a convention and front desk staff were so patient and kind AND room staff were attentive and VERY helpful with whatever we needed (extra towels, etc.). Just a nice place overall (and valet guys always grabbed the door for you when walking in or out). THAT kind of attention to detail is noticed, but rarely mentioned enough. I noticed. We will return again...and again

（由 Google 翻译）员工服务非常棒。从前台到清洁人员，每个人都非常友善。我要特别感谢Marianni、Adolfo、Julia和Adriana，他们非常专业且细心周到。所有员工都非常专业，对我们200位客人也很有耐心。 （原文） The staff was excellent. From front desk to the cleaning people everyone was super nice. I want to give a special thanks to Marianni, Adolfo, Julia and Adriana they were very professionaland attentive. All of the staff overall was professional and patient with all of us all 200 of us.

（由 Google 翻译）这次入住体验非常棒，尤其要感谢二楼和C层的服务团队，他们为我们提供了周到的餐饮和服务。他们待人热情友好。我们一行约200人，来自奥兰多教区，他们始终面带微笑，服务周到。阿道夫·卡皮蒂略和他的团队是最棒的。 （原文） This was a extremely great experience at this hotel specially with the hosting crew that take care us with the food and services in the 2nd floor and C level. They were super attractive with us . We were like 200 people from the diocese of Orlando and they were always on point with a smile on their face. Adolfo Capitillo and his staff are the best.

（由 Google 翻译）我在印第安纳波利斯希尔顿酒店的住宿体验非常棒。我的房间很大，视野也不错。当我到达房间时，得知自己是终身钻石会员，我感到非常惊喜。凯特琳·B女士非常贴心，还为我准备了一张精美的卡片和一盒松露巧克力。我很高兴看到这家希尔顿酒店依然保持着我们多年前所熟知的优质客户服务水准。酒店的泳池和健身房也很棒。我还和酒店星巴克的一位友善的女孩一起享用了美味的早茶。 （原文） I enjoyed staying at the Hilton in Indianapolis. I had a large room with a decent view. I was really happy to be recognized as a Diamond for Life member when I reached my room. Katelyn B. was very thoughtful and left a nice card and a box of Truffles for me. I was glad to see this Hilton has the standard of good customer service and excellence we knew of the Hilton many years ago. The pool and gym were excellent. I enjoyed my morning tea with the nice girl in the Starbucks within the hotel.

（由 Google 翻译）代客泊车服务太棒了。布莱恩、卡什和凯拉都很友好、有趣，而且精力充沛。他们一边帮人下车，一边跟着音乐跳舞，还带我们去汽车服务中心。这让我在走进你的门时，脸上露出了笑容，感到很开心。他们很细心，也很乐于助人。我期待着能更多地体验他们为世界带来的这种活力。 （原文） The valet service is wonderful. Blaine, Cash and Kayla were friendly, fun and so energetic. They were dancing to the music as they were helping people out of their cars and getting us into car services. It allowed me to smile and feel happy as I walked through your doors. They were attentive and helpful. I'm looking forward to staying more often with that kind of energy they're giving out to the world.

（由 Google 翻译）在这个地方住过 10 多次。也是金卡会员。打电话给酒店，让他们刷我的卡因为我到达太晚。凌晨 2 点后才到酒店，又累又困。试图与夜班经理 Brock 办理入住手续，他要求我出示政府身份证。我之前出示过，并问是谁又要它？（当我翻看钱包时）他说经理 Tanya Mounts 指示他这样做，然后才允许我进入我付费的房间。我很沮丧，找不到我的卡，但确实登录了政府网站并向 Brock 出示了我的身份证。取消了我的房间并表示这是我作为忠实的 IHG 奖励会员所经历过的绝对最糟糕的体验和不尊重。看在上帝的份上，当时是凌晨 2:30，我本来应该待不到 7 个小时，我已经在这个地方住过 10 多次，并且全年都在全国各地的假日酒店住过。请避开这个地方，因为 IHG 奖励会员服务超级差，并且缺乏公司使命。布洛克和塔尼娅应该重新接受业务培训，学习如何让忠诚客户保持忠诚和满意。我会上报此事。除非服务对你来说毫无意义，否则请避免。 （原文） Stayed at this location over 10+ times. Also a Gold member. called the hotel and had them run my card for my late arrival. Got to the hotel after 2am, tired and sleepy. Attempted to check in with the night manage Brock who asked for my Government ID. I've shown it previously and asked who is asking for it again? (as I go through my wallet) he said the manager Tanya Mounts instructed him to before allowing me access to my paid room. I was frustrated couldn't find my card but did log on to the government site and showed Brock my ID. Cancelled my room and expressed this has been the absolute worse experience and disrespect as a loyal IHG rewards member I've experienced. It was 2:30am for the love of God, my stay would of been less than 7hrs, I've stayed at this particular locations over 10x and Holiday Inn across the country all year long. Please avoid this location as I will due to super poor IHG reward member service and lacking the company's mission. Brock and Tanya should be retrained on business and keeping loyal customers loyal and happy. I will be escalating this. Avoid avoid avoid unless service means nothing to you.

（由 Google 翻译）印第安纳波利斯市中心烛木套房酒店 (Candlewood Suites Indianapolis Downtown) 是一家非常宽敞的酒店。我丈夫预订了 904 号房间。房间宽敞舒适，令人放松。它离印第安纳波利斯市中心很近，可以参加各种活动，而且交通也足够便利，可以避开市中心的交通拥堵。酒店配备了设施齐全的厨房和充足的储物空间。此外，酒店还额外设有一个熨烫储藏室。酒店内设有漂亮的客厅、卧室、餐厅、更衣区和一张特大床。透过窗户，可以欣赏到美丽的河景和宁静的日落。 （原文） Candlewood Suites Indianapolis Downtown was a very spacious hotel. My husband booked Room #904. The room provided a very spacious, relaxing experience. It was close enough to downtown Indianapolis to enjoy activities, and there was also enough distance to avoid the traffic downtown. This location offers a full kitchen with plenty of storage space. A bonus addition was an ironing storage room. There was a nice living room, bedroom, dining area, dressing area and king-sized bedroom. There were nice window views of the river and serene sunsets.

（由 Google 翻译）印第安纳波利斯市中心医疗区烛木套房酒店 (Candlewood Suites Indianapolis Downtown Medical District) 超出了我的预期！从入住到退房，工作人员都非常友好、热情、专业。我的房间宽敞、一尘不染，维护得也非常好，感觉更像是一个家，而不是酒店。房间布局完美，在忙碌的一天后，有足够的空间供您放松身心。一切都干净、现代、温馨宜人，配备了您舒适入住所需的一切设施。地理位置便利安静，靠近市中心，是休息的好去处。我非常感谢酒店团队对细节的关注和热情好客。我每次来印第安纳波利斯都一定会再次入住这里。五星好评！ （原文） Candlewood Suites Indianapolis Downtown Medical District exceeded my expectations! From check-in to checkout, the staff was incredibly friendly, welcoming, and professional. My room was spacious, spotless, and beautifully maintained, it felt more like a home than a hotel. The layout was perfect, with plenty of room to relax and unwind after a long day. Everything was clean, modern, and very inviting, with all the amenities you could need for a comfortable stay. The location is convenient and quiet, making it a great place to rest while still being close to downtown. I truly appreciated the attention to detail and the warm hospitality from the team. I’ll definitely return to this location every time I’m in town. Five stars all the way!

（由 Google 翻译）房间宽敞舒适，厨房设施齐全，非常棒。员工热情友好，服务周到。房间干净整洁，远超预期，让人感觉宾至如归。地理位置优越，方便前往退伍军人医疗中心以及周边其他医疗机构。非常值得推荐的住宿地点。 （原文） The rooms are great from being very spacious, the kitchen area with all the utensils. Staff is always very pleasant and welcoming. The rooms are beyond expectations clean and so "home inviting". Location is great for easy access to va medical center as well the other medical facilities in the area. Great place to stay.

（由 Google 翻译）说实话，太棒了！我订了一间超大的​​特大床套房，价格很划算。因为只有我一个人，所以感觉就像租了一整套公寓。房间干净整洁，入住和退房都很方便。我没有使用任何服务，也没有需要任何帮助，所以无法评论。但对于需要去市中心或医院的短期住宿来说，这里还是不错的选择。 （原文） Great honestly. Got a great deal on a room which turned out to be a ginormous king suite. It was just me so I felt like I rented a whole apartment. It was clean, easy check-in and out. I didn't use any services or need any assistance so can't comment on that. But for a short stay where you need to go downtown or to the hospitals it's a great spot.

（由 Google 翻译）员工热情、体贴、专业，房间很棒，而且非常干净。 班车服务也很棒，司机非常关心客人，体贴周到。强烈推荐这家酒店的班车服务。 千万别取消！ （原文） So com passionate, caring competent staff, wonderful rooms, clean, clean. Also a wonderful shuttle service, the shuttle driver was so caring and compassionate. Putting in a plug for the shuttle service. Don't get rid of it.

（由 Google 翻译）这真是个意外的惊喜。通往这家酒店的路况糟透了，会把你的车撞坏。我们在人行道上看到一个戴着脚镣的男人，到处都是垃圾。这栋楼旁边有一栋“有问题”的公寓楼（看起来一模一样——而且有一些令人担忧的评论——River West Flats），那里的住户整天整夜都待在外面，但我们没有遇到任何问题。我们希望有一条通往市中心的人行道，方便我们观看烟花表演，但没有，而且根据隔壁公寓的评论，不建议天黑后外出。酒店房间很不错，相当干净宽敞，位于9楼，可以看到市中心的天际线，景色相当不错。我们订的是双卧特大床房，每个房间都有电视。两部电梯都正常，不过我们能分辨出哪一部坏了，哈哈。他们10:30会锁门，这点很不错。停车场里可能因为公寓（我们特意把车停在公寓旁边）而设有警察监控摄像头。没有早餐，这很让人不爽。咖啡机煮咖啡的时间太长，而且没有杯套，所以如果你带不止一杯咖啡上楼，就会烫伤你的手（是的，房间里有咖啡机，但它们多久清洗一次？）。酒店有去市中心的班车和游泳池，但与隔壁的公寓共用，所以我们没有使用。 （原文） This was a somewhat pleasant surprise. The roads getting to this hotel are horrible and will tear the heck out of your car. We saw a guy on the sidewalk with an ankle bracelet and there was trash everywhere. There is a 'questionable' apartment building right next to this one (looks exactly the same-with some concerning reviews - River West Flats) where the tenants stay out all hours of the day/night but we had no issues. We were hoping there wld be a sidewalk to downtown for us to attend fireworks, but there is not and, according to the reviews of the apartments next door, being out after dark is not advised. The hotel room was nice, fairly clean and spacious and on the 9th floor with a somewhat nice view of the downtown skyline. We got the 2 bedroom-king bed and TV in each room. Both elevators worked though we cld tell which one had be not working lol. They lock the doors at 10:30 to the outside which is nice. There, also, is police security camera stations in the parking lots prob due to the apts (which we made sure to park next to). No breakfast which is upsetting, the coffee maker takes forever to make coffee and no sleeves to use so if you are taking more than one cup upstairs, you burn your hands (yes there's a coffee maker in the room but how often are they cleaned properly?) There is a shuttle to downtown and a pool but they are shared with the apartments next door so we did not use.

床很软，卫生间的排气扇噪音很大，额，其它的还可以。

（由 Google 翻译）酒店很干净，员工也很棒。需要注意的是，附近没什么吃饭的地方。除了能看到隔壁停车场里的变压器之外，没有其他景观。浴室空间非常狭窄，门一打开就差点碰到马桶。早餐一般，但至少是热的。不过，正如我之前提到的，员工的服务弥补了这些不足之处。价格非常合理。 （原文） Hotel is clean and staff is great. The items to note are that there are little places to go eat. No view other than we had a view of the power transformers in lot next door. Bathroom is really tight and door opens within an inch of hitting toilet. Breakfast is so-so but is hot. However the staff, as I mentioned makes up for the things that otherwise might be a bigger deal. Price is very reasonable.

（由 Google 翻译）我们赶在航班起飞前最后一刻预订了这里一晚的住宿，结果我非常满意！一切都干净舒适，而且看起来很新潮。我们遇到的每一位员工都很有礼貌，乐于助人。虽然这或许是一句不太常见的赞美，但这是我住过的最干净的酒店。我强烈推荐给所有想在该地区住宿的人。 （原文） We booked a one night stay here as a last minute necessity before a flight, and I was very impressed with it! Everything was clean and comfortable and looked up to date. Every employee we met with was polite and helpful, and although it may be an unusual compliment, this was the cleanest-smelling hotel I’ve ever been in. I highly recommend them for anyone looking to stay in the area

（由 Google 翻译）我们刚刚庆祝了一次家庭聚会，使用了他们的会议空间，之后也入住了这家酒店。房间翻新过，空间宽敞，酒店干净整洁，整体体验堪称A+。工作人员非常热情周到、乐于助人，而且非常友善。他们为我们的团队付出了超出预期的努力。酒店的位置非常适合我们举办活动。我们一定会推荐这家酒店，并且会再次光临！ （原文） We just celebrated a family reunion and utilized their meeting space and then also stayed at the hotel. The rooms are updated and spacious, the Hotel was clean, the overall experience was an A+. The staff were extremely accommodating, helpful and kind. They went above and beyond for our group. The location was perfect for our event. We would definitely recommend and go back!

（由 Google 翻译）在几次航班取消后，我最终入住了这家酒店，工作人员非常友善，也非常热情周到。第三次航班取消后，他们允许我延长退房时间到下午晚些时候。酒店和房间干净、现代化、舒适，但真正让这里变得如此美好的是工作人员。在经历了漫长而疲惫的旅程后，我非常感谢这些友善的员工。给他们加薪吧！ （原文） After several cancelled flights, I ended up at this hotel, and the staff could not have been kinder or more accommodating. After a third cancelled flight, they allowed me to extend my check-out until the late afternoon. The hotel and rooms are clean, updated, and comfortable, but it is really the staff that made it great. After a long and tiring trip I was so grateful for such lovely kind people. Give them all a raise!

（由 Google 翻译）我强烈推荐这家酒店。我们一家人在这里住了两晚，庆祝家庭团聚。经理和员工们都竭尽全力地照顾我们。真是一个难忘的周末。能在这里享受到如此优质的客户服务真是太好了。如今这样的服务真的很难得了。感谢凯悦，让我们度过了一个美好的周末！❤️ （原文） I would highly recommend this hotel. Our family stayed here for 2nights celebrating our family reunion. The Manager and the staff went way above the normal to be accommodating to us. Such a memorable weekend. It is so nice to be able to come somewhere and receive such fantastic customer service. It truly is hard to find nowadays. Thank you Hyatt for a fantastic weekend!❤️

（由 Google 翻译）太棒了，别听信那条评论说这里环境破败，绝对不是。我差点就因为那条评论没订房间……住宿体验非常棒，非常热情周到，如果你需要服务，他们很快就来了……泳池区很棒，非常适合短暂的度假，房间很棒，早餐很棒，而且免费停车……300美元以下就能住一整个周末，你还能要求什么呢……加油站就在步行距离内，真是太棒了……唯一不喜欢的是没有微波炉…… （原文） Amazing and don't listen to that review that said ran down area its definitely not. I almost didn't book because of that comment... the stay was excellent very accommodating they come quick if u call for service ... pool area nice good stay for a quick get away the rooms are nice bkfst good and free free parking ... what more could you ask for under 300 for a full weekend ..can't beat it gas station in walking distance ..only thing I didn't like was no microwave..

（由 Google 翻译）房间很棒。泳池和水疗中心很棒。前台工作人员很友好。地理位置优越。餐厅员工和食物都很棒。 早餐区很乱。桌子和地板黏糊糊的，很脏。地板上有碎玻璃。 （原文） Rooms are nice. Pool and spa were nice. Front desk staff were nice. Good location. Restaurant staff and food was good. Breakfast area was discussing. Tables and floors were sticky and dirty. Broken glass on the floor.

（由 Google 翻译）我们体验到的服务非常出色。餐厅的酒吧工作人员和厨房工作人员热情友好、快速周到，如果需要，他们会竭尽全力。厨师甚至告诉我们，如果我们发现他在酒店里走动，就去叫他，即使厨房关门了，他也会为我们做饭。这似乎也暗示着他住在酒店里。 前台工作人员也非常及时友好。这次的入住速度肯定比我体验过的其他一些酒店要快。他们给了我们一张5美元的酒吧礼品卡。我们11美元的酒吧消费（3杯饮料）变成了6美元（当然还加了小费）。酒店最近换了主人；这家酒店和你在搜索结果中看到的距离相同的拉玛达酒店是同一个地方。酒店周边有一个湖，可以欣赏到一些不错的户外景色。 公共区域很大，有游泳池、热水浴池、桑拿房（我觉得不常用）、至少两个公共卫生间、一个影音室、几个大厅和会议室，还有前面提到的烧烤酒吧。房间不错。地板、家具和电视都更新了，毫无疑问是按照温德姆的要求更新的。浴室较小，布局也不太好。酒店有一个类似小厨房的东西，挺不错的，但没有炉灶之类的。我们没有发现臭虫的迹象，我知道人们还是会担心这个问题。我们住的是带沙发的大床房，沙发看起来相当破旧。墙壁看起来像是原有的，因为上面还涂着爆米花漆。大厅、门口等处有很多需要改进的小细节。 欧陆式早餐非常差，但如果你足够幸运，被安排在前楼，至少可以在门外享用。 在线自助结账可以让你自行选择退房时间，最晚到中午12点。总的来说，就价格而言，我认为这是一个很棒的选择，并且会毫不犹豫地再次入住这里。 （原文） Service, the little we experienced, was great. Bar staff and kitchen staff at the restaurant were kind, quick, and attentive, and would have gone above and beyond if needed. The cook even told us, if we caught him walking around the facility, to catch him and he would cook for us even if it was hours when the kitchen was closed. This also seemed to imply he lives on site. The front desk staff were also prompt and kind. It was certainly a faster check-in than some others I've experienced. They gave us a $5 gift card for the bar. Made our $11 bar tab (3 drinks) cost $6 (+ tip of course). Ownership has recently changed; this is the same place as the Ramada you'll see listed the same distance from you in search results. There's a lake of some kind right on the perimeter of the property and that makes for some good outdoor views. The common areas are large, with a pool, a hot tub, a sauna (that I don't think gets used often), at least two public restrooms, a theater room, and several halls and conference rooms, plus the aforementioned bar & grill. The rooms are fine. Floors, furniture, and TVs are all updated, as required by Wyndham, no doubt. Bathrooms are smaller and the layout isn't great. There is a small kitchenette of sorts, which is nice, but no stove or anything. We observed no sign of bed bugs, which I know people still worry about. We had a king room with a sofa and the sofa looked pretty beat. The walls seem original as they still have popcorn paint. Lots of minor cosmetic stuff needs addressed in halls, doorways, etc. The Continental breakfast is extremely sub par, but if you're lucky enough to get put in the front building, it's at least served right outside your door. Online Self checkout let's you pick your own checkout time, as late as noon. Overall, for the price, I consider this a great option, and would stay here again in a heartbeat.

（由 Google 翻译）太恶心了！房间很臭，床头板脏兮兮的，满是灰尘。 床垫很粗糙，床单也是最便宜的！ 我们根本没在房间里待着看看早餐是什么样子。 浴缸里的水龙头完全脱臼了。 我们得用全身的重量才能打开酒店房门，才能进出。 最后，浴室的门根本关不上，我们根本关不上！这和每晚142美元的住宿费根本没法比。 简直是坑！ （原文） Disgusting! Room was smelly, headboard was filthy dusty and dirty. The mattress was very rough beneath the cheapest sheets ever! We didn't hang around to see what breakfast looked like. The faucet in the bath was completely off the fixture. And we had to physically use all our body weight to open our hotel room door, going in and out. And finally, the bathroom door didn't even fit so we couldn't close it even close! Was not even close to a $142.00 dollar a night stay. Total rip off!

（由 Google 翻译）泳池边的灯需要关掉。因为窗帘关不上，所以灯光直接照进了我们的房间。工作人员很友好，态度也很好。房间里只需要改进一些地方，比如地板的尺寸。床很舒服。 （原文） The lights by the pool needed to be shut off. They shined right into our room. Cause the curtain didn't want to close all the way. Nice and friendly staff. In the room they just need to improve a few things like the size of flooring. Beds was comfortable.

（由 Google 翻译）路还没修好，我们停车时，看到一只戴着项圈的猫在附近游荡，好像它就在这里。一走进去，房间里就弥漫着一股霉味和温暖的空气，前台还能闻到一股浓重的泳池漂白剂味。电梯坏了。没有人帮忙，我们还有小孩。员工们只是笑着走来走去。房间……它们彼此靠得太近，看起来像个汽车旅馆，而且从走廊到每个房间都有窗户！！通向外面的窗户很脏，被走廊的窗户挡住了，可以看到卧室？！！床是弹簧床垫，像我们这是什么年代的？绝对不能接受。我们走回楼下，取消了预订。即使是最后的选择，我们也不会再来了。 （原文） Road is unfinished, we pull in there’s a cat with a collar roaming around like it belongs there. As soon as you walk in it a musty warm temperature with an insane amount of pool bleach that you can smell from the front desk. The elevator is out of service. No one offered to help and we have young children. The employees are just laughing and walking around. The rooms…. They’re so closely together it looks like a motel and there are windows from the hallway to each room!! The window to the outside was dirty and fenced up by the hallway windows can see the bedrooms?!! The beds are SPRING mattresses like what year are we in? Absolutely unacceptable. We walked back downstairs canceled our reservation instead. Wouldn’t come back even as last resort.

（由 Google 翻译）住过的最差的酒店。房间很热，空调不制冷。走廊里没有空调。地板脏得要命。（千万别光着脚走路）早餐简直是笑话。早餐只有煮鸡蛋和麦片。他们有果汁，但你尝到的只有水。那是被水冲淡的食用色素，根本不是果汁。 游泳池也太可笑了。它下午3点才开放，而且关门很早。千万别住这里。 B.Merritt （原文） The worst hotel ever. Rooms were hot a/c did not cool. No A/C in halls. The floors were so nasty. ( don't walk without shoes) The breakfast was a joke. Breakfast was hard boiled eggs or cereal. They had juice but all you could taste was water. It was watered down food color not juice at all. The swimming pool was another joke. It didn't even open till 3pm and closed real early. Don't stay here. B.Merritt

（由 Google 翻译）简直糟透了。这是我住过的最糟糕的酒店。我们没订到预订的房间。他们整晚都在开派对，吵得要命，直到凌晨4:30都能听到人们的尖叫声。整个地方都很脏。泳池只开放下午3点到10点，如果你住两晚，而且带着想游泳的孩子，白天不能用泳池简直太不合理了。连毛巾这种简单的东西都需要工作人员帮忙，而我们房间里只有两条毛巾和一条浴巾，供三个人使用。 （原文） Absolutely awful. Worse hotel I’ve ever stayed at. Didn’t get the room we reserved. They had extremely loud parties all night and we could hear people screaming until 4:30am. The entire place was filthy. The pool is only open 3-10pm and when you are staying 2 nights and with kids that want to swim it makes no sense to not be able to use the pool during the day. Staff acted like they were so bothered when you needed something as simple as towels which we only had 2 towels and 1 washcloth in our room for 3 people to use.

（由 Google 翻译）三星点评：印第安纳波利斯市中心联合车站皇冠假日酒店 （“所有人都登上了混合体验快车！”） 我们在卢卡斯石油体育场举办活动期间住了三个晚上，让我来告诉你——这家酒店的位置真是一流。你可以从大堂漫步到体育场，大部分时间都经过恒温通道，就像一位前往观看重要比赛的贵宾。设计这条通道的人真应该加薪。 酒店本身美得令人窒息。它是由一个火车站改建而成，至今仍散发着历史和特色。你几乎会期待看到列车员在大堂里喊“请出示车票！”。正如有人曾经说过的，“铁路成就了美国”，而这家酒店将这种精神传承了下来。你几乎可以听到19世纪旅行者等待开启下一场伟大冒险的回声。 说到火车——至少有一列火车仍在该地区运行。早上6点左右，我们听到一列火车在高架轨道上滑行而过。噪音没吵醒我们，但如果你是那种一听到货车驶过的声音就吓一跳的人，建议带上耳塞。 这次旅行的败笔在于房间。我们订的是双人床房，结果住的绝对是双人床。我亲自量了量——没错，用卷尺量，就像19世纪的工程师量轨距一样。两个成年人睡一张双人床太挤了，我跟前台说了，他们比蒸汽机车爬坡还费劲。没有道歉，没有承认，没有让步——只是说：“那是双人床。” 如果煤气灯操纵是奥运会项目，他们肯定会拿奖牌。 酒店内的餐厅？就说它“方便”得像自动售货机一样方便吧。食物充其量只能说是平庸，但考虑到那个价格，我几乎以为厨师会一边哼着“查塔努加火车”一边用银色餐车推着食物出来。 然后是停车问题。哦，停车费。这里只提供代客泊车服务——如果你能找到的话（经常爆满）——每晚要50美元。以这个价格，我本来希望他们会仔细检查车辆并加满油。我是残疾人，所以“可能提供代客泊车服务，也可能不提供”的想法让我压力过大。 简而言之：这家酒店很漂亮，历史悠久，地理位置优越，方便参加卢卡斯石油公司举办的活动。但是，考虑到床位问题、“我们永远是对的”的客户服务以及昂贵的停车费，这些想法让我最终选择了三星。 正如铁路传奇人物凯西·琼斯所说——旅程很愉快，但要注意弯道。 （原文） 3-Star Review: Crowne Plaza Indianapolis Downtown Union Station (“All aboard the mixed-experience express!”) We stayed three nights for events at Lucas Oil Stadium, and let me tell you—location-wise, this place is first-class. You can stroll from the lobby to the stadium mostly through climate-controlled tunnels like a VIP heading to the big game. Whoever designed that walkway deserves a raise. The hotel itself is drop-dead gorgeous. It’s a converted train station that still oozes history and character. You half expect to see a conductor shouting “Tickets, please!” in the lobby. As someone once said, “Railroads made America,” and this place keeps that spirit alive. You can almost hear the echoes of 19th-century travelers waiting to board the next great adventure. Now, speaking of trains—there’s at least one still running through the area. Around 6 a.m., we heard one glide by on the elevated tracks. It wasn’t loud enough to wake us, but if you’re the type who jumps at the sound of a passing freight car, consider earplugs. Where this trip hit the brakes was the room. We booked a Two Queen Beds room but ended up with what were definitely Two Full Beds. I measured them myself—yes, with a tape measure like a 19th-century engineer checking track gauge. Two adults on one full-size bed is a tight fit, and when I mentioned it to the front desk, they dug in harder than a steam locomotive on a steep grade. No apology, no acknowledgment, no concessions — just, “Those are queens.” If gaslighting were an Olympic event, they’d medal. The on-site restaurant? Let’s just say it’s “convenient” the way a vending machine is convenient. The food was mediocre at best, but at those prices, I half expected the chef to wheel it out on a silver cart while humming “Chattanooga Choo Choo.” And then there’s parking. Oh, the parking. It’s valet only — if you can get it (fills up often) — and runs a whopping $50 per night. For that price, I was hoping they’d detail the car and top off the gas. I’m handicapped, so the idea of “valet maybe, maybe not” was more stress than I wanted. In short: the hotel is beautiful, full of history, and perfectly located for events at Lucas Oil. But between the bed fiasco, the “we’re always right” customer service, and the expensive parking, this train of thought leads me straight to three stars. As railroad legend Casey Jones might’ve said—it’s a fine ride, but watch out for the curves.

（由 Google 翻译）绝不再来：凌晨12点半，我们不得不离开，因为酒店里挤满了人，都是青少年大会的参与者。放眼望去，到处都是人！大声喧哗、奔跑、敲打、交谈，嘈杂不堪！（作为参考，这里相当于5节车厢的长度，左边还有5节车厢。这是先生在酒店爆满之前拍的照片！）至少有5个人试过我们房间的门把手。到处都是人；公共区域挤满了数百人，就像黑色星期五的抢购潮一样！（我们之前遇到的一位妈妈说，有超过16000名青少年参加了这个与酒店相连的会议中心。）我们收拾好行李就离开了。青少年和大人都惊呆了，因为他们根本不知道这些是房间。指示牌也很糟糕；床是双人床，而不是大床。火车来来往往，墙壁摇晃，墙上的艺术品/镜子也跟着晃动，办公椅跟着晃，床也跟着晃，一开始还挺刺激的，直到我以为整栋楼都要塌了，扑向儿子才觉得有点害怕。他们把泳池填平了，本来应该是西巴登风格的（我订完房后才知道）。酒店餐厅的食物糟透了！花了75美元，我本以为能吃到好吃的，结果却只吃到一碗生菜和温啤酒，光这就要30美元。我先生点了一杯9盎司的葡萄酒和一个汉堡，也要30美元。酒店施工花了我们45分钟才进去，而且因为没有其他地方可以停车，我们还付了50美元的代客泊车费。前台的佩吉非常友善和热情，她同意全额退款。这家酒店原本是我的梦想酒店之一，结果我们非常失望和难过地离开了。唯一值得称赞的是雕像寻宝游戏，这个游戏设计得很棒！ （原文） NEVER AGAIN: We left at 12:30 a.m. because the hotel was overrun due to a youth convention. There were humans as far as the eye could see, left and right! Loud, yelling, running, banging, and talking so loudly! (For reference, this is 5 train cars long and another 5 to my left. This is the picture Mr took before this place filled!) We had over 5 different people try our door handle. There were people everywhere; common spaces were filled with hundreds of people on our block, like Black Friday-style mobs! (One mom we ran into earlier said there were over 16,000 youth attending at the convention center, which the hotel was attached to.) We packed and left. The teens and adults were shocked because they didn’t know these were rooms. The signage was horrible; beds were fulls, not queens. The trains coming and going, the WALLS SHOOK, art work/mirror on the wall shook, office chair moving, the bed shook, it was fun until I dive bomb my son body because I thought the building was collapsing in. They filled in the pool, which was supposed to be West Baden-style (I didn’t know until after I booked). The hotel restaurant food was awful! For $75, I was hoping for good food versus bowl lettuce and lukewarm beer, and that was $30 alone. Mr had a 9oz wine and burger that was $30. The construction took us 45 minutes to get into the hotel, and we paid for valet parking, $50.00, because there was nowhere else to park. Peggy at the desk was extremely kind and gracious. She authorized a full refund. This was a bucket-list hotel, and we left very disappointed and very sad. ONLY positive was the statue scavenger hunt; this was well done!!

（由 Google 翻译）我们入住了一间特大床高级房，真的很享受。房间非常干净宽敞。床可能是我在酒店睡过的最舒服的床。酒店位置优越，方便前往卢卡斯石油体育场和市中心活动中心。我们遇到的员工非常友好，乐于助人。唯一的问题是抽屉空间不够，没法放下我们的衣服。我强烈推荐这家酒店。 （原文） We stayed in one of the king premium rooms and truly enjoyed it. The room was very clean and spacious. The bed was probably the most comfortable bed I have ever slept in, in a hotel. It was in a great location to get to Lucas Oil Stadium and the downtown events center. The staff we came in contact with were very friendly and helpful. The only problem we had was there was not enough drawer space to unpack our clothes. I would definitely recommend this hotel.

（由 Google 翻译）这家酒店看起来棒极了。房间很不错，只是床太软了，我们在凳子下面发现了一双袜子。停车简直是噩梦，每晚50美元的停车费简直荒唐。周边地区有很多施工，他们早上6点就开始施工了。总的来说，这次住宿还不错，只是不确定我们是否会再次入住。 （原文） The hotel is visually amazing. The room was nice except the bed was way to soft and we found a pair of socks underneath a stool. The parking was a nightmare paying 50 dollars a night was ridiculous. The surrounding area had so much construction doing on and they started work at 6AM. Overall it was a decent stay just not sure if we would stay there again.

（由 Google 翻译）这家酒店的服务非常出色。Yasebel、Jan 和 Samantha 竭尽全力确保我们在房间里住得舒适，并且对孩子们也非常照顾。 酒店干净整洁，内部装饰精美，火车车厢也非常适合孩子们。 酒店的位置位于施工区，推着婴儿车进出酒店比较困难。购物中心已经关闭，如果你想体验“市中心”的氛围，这里会显得有些冷清。 酒店本身非常棒，如果你来参加会议或比赛——我强烈推荐这家酒店。 （原文） The service at this hotel was exceptional. Yasebel, Jan and Samantha went above and beyond to make sure we were comfortable in our rooms and were so accommodating to the kids. The hotel was clean, beautiful inside and the train cars were great for the kids. The location of the hotel is in a construction zone which made it difficult to get in and out of the hotel with a stroller. The mall is closed which makes the area kind of deserted if you’re looking for a “downtown” vibe. The hotel itself is amazing, if you’re coming for a conference or a game - I highly recommend this hotel

（由 Google 翻译）注意：酒店不提供自助停车服务。 我们入住这家酒店时，没想到会用到两个街区外的停车场。他们提供代客泊车服务，收费50美元。 酒店本身很漂亮！我们住在火车车厢的房间，感觉很棒。 （原文） NOTE: THIS HOTEL DOES NOT HAVE SELF PARKING ON SITE. We were not expecting to use a parking garage 2 blocks away when staying at this hotel. They do offer valet service for 50$ The hotel itself is beautiful! We stayed in a train car room and thought it was a cool experience.

（由 Google 翻译）我在这里参加了一个会议，场地真是太棒了！我之前在图书馆工作之前接受过历史学方面的培训，喜来登酒店在展现这里作为火车站的历史方面做得非常出色，会议演讲者们也巧妙地将这段历史融入到他们的议程中！ （原文） I attended a conference here and the venue was amazing! Having originally trained as an historian prior to my library work, the Sheraton did a phenomenal job honoring this location’s history as a train station and the conference presenters wonderfully incorporated that into their programming!

地理位置好，市中心，逛街不用出室外，二楼连廊直达商场。房间有点小，杯子少，只有提供两个咖啡纸杯和两个刷牙用的玻璃杯。

（由 Google 翻译）这家凯悦酒店地理位置优越，位于市中心，就在购物中心对面。服务热情周到，大堂宽敞明亮。可惜的是，优点也就仅限于此了。 我住的房间已经破旧不堪，急需好好修缮和深度清洁。健身房面积小得可怜，设施也远不及这家酒店应有的规模，不过勉强够用。 这家酒店最大的问题在于电梯。和健身房一样，电梯数量也远远不足以满足这家酒店的规模。经常有超过30人排队等候电梯，导致等待时间长达数分钟。人们挤在电梯里，远远超过了规定的人数限制，严重威胁着安全。电梯上下运行时还会发出嘎吱嘎吱的响声。 肯定有更好的酒店，设施更齐全……电梯也更舒适。 （原文） This Hyatt Regency has a great location downtown and across the street from the mall. Friendly service and great, massive open lobby. Unfortunately, that’s all the good parts. The room I was in has seen better days and definitely needs a bit of TLC and deep cleaning. The gym is woefully small and poorly equipped for a hotel of this size, but it’s enough to get a workout in. The biggest issue at this hotel is the elevators. Much like the gym, the elevators are completely insufficient for a hotel this size. There were routinely 30+ people waiting for elevators, translating into several minute waits. People were cramming into elevators far in excess of the posted limits, putting safety severely into doubt. The elevators were shaking and grinding as they went up and down. There’s definitely better places to stay, with better amenities… and better elevators.

（由 Google 翻译）我在11月8日印第安纳波利斯马拉松周末期间入住这家酒店，体验非常棒。入住办理非常顺利（工作人员知道我是通过马拉松官网预订的）。之后我又需要饮用水，他们也很乐意帮忙。 酒店距离马拉松起点步行仅需8-10分钟，并通过空中走廊与会议中心相连。 房间干净整洁，床也很舒服，让我在比赛日前睡了个好觉。强烈推荐给游客，尤其是未来的印第安纳波利斯马拉松选手！ （原文） I had a great experience at the hotel during the 11/8/25 Indianapolis Marathon weekend. Check-in was very smooth (the representative knew about the booking through the marathon website). They were also helpful with a later water request. Hotel was a 8-10 minute walk to the marathon start line and connected to the convention center by the skywalk. Room was clean and bed was comfortable to sleep in too before the race day. Definitely recommend to visitors and especially future Indy marathon racers!

（由 Google 翻译）我们这次入住体验简直太棒了！客户服务绝对超出预期。前台的Jennifer得知我们是自驾游的澳大利亚人，非常兴奋，甚至还帮我们升级了房间。她还给了我们一份她最喜欢的几个城市的游玩攻略，真是个非常友善的人。停车管理员也很棒——Noah和Cameron都特意帮助我们用国际车牌号找到停车位。酒店里的人都非常友善体贴！ （原文） What an incredible stay we had! The customer service was absolutely above and beyond. Jennifer at the front desk was so excited to hear that we were Australians road-tripping through the States and even upgraded our room. She also gave us a list of things we could do around all her favourite cities and was just genuinely a kind soul. The parking officers were also amazing — both Noah and Cameron went out of their way to help us navigate parking with our international numbers. Truly kind and thoughtful people all around!

（由 Google 翻译）我乘坐红眼航班抵达，所以当时我只关心房间是否干净整洁。唯一的问题是温控器。我希望房间更暖和一些，但吹出来的却是冷风。我联系了一位工作人员，他们派人上来解决这个问题。我记得他叫肯尼。他不仅把温控器调好了，还给了我一条毯子，并拿来一台电暖风扇，帮助我更快地暖和起来。服务真是太棒了，我非常感谢他如此尽心尽力，让我的住宿更加舒适温馨 :) （原文） I arrived on a red-eye flight, so all I cared about was that my room was made up and smelled clean. The only thing that was an issue was the thermostat. I wanted it hotter in my room, but the temperature was blowing out cold air. I was connected with one of the staff members and they sent someone up to take care of the issue. I believe his name was Kenny. Not only did he get the thermostat put heat out, he also offered me a blanket and brought back a heater fan to help heat my room up a little faster. Outstanding service and I appreciate how he went above and beyond to help make my stay more comfortable and cozy :)

（由 Google 翻译）我们对在这里举办婚礼招待会的体验赞不绝口！我们当时处境非常糟糕——原定的场地因为施工延误，我们不得不在婚礼前六周匆忙寻找新的场地。压力巨大。 自从我们联系上Tristen Pettigrew的那一刻起，一切都改变了。她认真倾听了我们的处境，并立即着手为我们寻找合适的场地。在四个场地中，她给出的价格最具竞争力，但真正让她脱颖而出的是她无与伦比的客户服务。Tristen接手了所有事宜，直接与我们原有的供应商沟通，处理各种后勤工作，并真心实意地确保我和妻子能够轻松无忧地享受婚礼。 她将一场原本可能是灾难的婚礼变成了一场美丽而顺利的盛会。非常感谢Tristen，感谢你拯救了我们的招待会，感谢你是一位如此出色的主人。如果你正在筹办活动，一定要联系Tristen！ （原文） We can't say enough good things about our experience here for our wedding reception! We found ourselves in a terrible situation—our original venue had construction delays, and we were left scrambling to find a new location just six weeks before our date. The stress was immense. From the moment we connected with Tristen Pettigrew, everything changed. She listened to our situation and immediately worked to accommodate us. She gave us the most competitive price we found among four venues, but what sets her apart is her unparalleled customer service. Tristen took over and worked directly with our existing vendors, handled logistics, and genuinely made it her mission to ensure my wife and I were stress-free. She made what could have been a disaster a beautiful and smooth event. Thank you so much, Tristen, for saving our reception and for being such a wonderful host. If you're booking an event, you absolutely must work with Tristen!

（由 Google 翻译）这是一个怪异而超现实的地方。它的设计就像是上世纪70年代科幻电影里对2020年代的设想。酒店房间的空调即使调到最低档也吹不出冷气，反而是热风。水龙头也只有热水。这家20多层、能容纳1000多名客人的酒店，四部电梯只有两部能用。酒店位置是典型的商务中心，到处都是连锁餐厅，毫无本地特色。这片区域被一个几乎空无一人的室内“购物中心”占据，周围环绕着大型场馆——体育场和会议中心——但这些场馆几乎总是空无一人。整个区域的设计似乎只是为了偶尔接待大批参加会议的游客和体育迷，提供的服务平庸至极，之后便不再需要服务他们，因此他们的意见也无关紧要。 （原文） It's a strange, surreal place. It's design is like a 1970s sci-fi vision of the 2020s. The hotel room AC does not cool but blows hot even at lowest setting. And the sink faucet has only hot water. Only two of four elevators work in a 20+ floor hotel with 1000+ guests capacity. The location is a typical civic center desert of business expense account chain restaurants and no local personality at all. Area is dominated by a near empty indoor "mall" surrounded by large venues - sports arenas and convention spaces - that are deserted nearly all the time. The whole area seems designed to sporadically serve large groups of conventioneers and sports fans with the mediocrity you provide for visitors you never have to serve again and whose opinions therefore don't matter.

（由 Google 翻译）这是我第一次入住德鲁里酒店。我的儿媳和两个孙女和我一起入住。她们以前也住过这里。房间非常漂亮干净。泳池和热水浴缸也非常棒。我们周五晚上的晚餐和周六早上的早餐非常美味。价格实惠，非常划算。前台工作人员、泳池门口的女士、厨房工作人员以及三楼的清洁工都非常友好。我们还会再来的。 （原文） This was my first time to stay with Drury. My DIL and 2 granddaughters were with me. They had stayed here before. The room was very nice and clean. The pool and hot tub was perfect. Our Friday evening dinner and Sat morning breakfast was very tasty. It was a great deal for the the price. The front desk workers, the lady at the pool door, the kitchen staff, cleaning lady on the 3rd floor were all very friendly. We will return.

（由 Google 翻译）这是我第一次入住德鲁里酒店，这次体验之后，我可能以后都会选择德鲁里酒店。入住手续简便快捷。我的房间干净整洁，宽敞舒适，虽然房间里的咖啡机有点脏。我入住的是套房，对房间的空间非常满意。最让我惊喜的是酒店的“放松时光”（Kickback hours），我很喜欢，早餐也很棒。下次入住我一定要去体验一下泳池。酒店员工非常友善，在假期期间毯子售罄的情况下，他们还特意帮我找到了额外的毯子。总而言之，这次入住体验非常愉快宁静。 （原文） This is my first time staying at Drury and after this experience I just may stick with Drury hotels. Check in was easy and smooth. My room was clean nice and large although coffee maker in room was a bit dirty. I got the suite and was quite satisfied with the space given. What really caught me by surprise was the Kickback hours. I really enjoyed that along with breakfast. My next stay I will definitely check out the pool. Staff were nice and went beyond to find me an extra blanket when they ran out due to being sold out for the holiday. Overall my stay here was very pleasant and peaceful.

（由 Google 翻译）我在这家酒店住得非常愉快。工作人员非常棒，非常友好和专业。 房间干净，没有异味，空调也运行良好。 早餐和晚餐都很棒，晚上的鸡尾酒也很不错： 我办理入住时出了点小问题，前台的一位年轻女士几分钟就帮我解决了： 我很乐意再次入住这里。 泳池和健身房看起来不错，虽然这次我没有用。 （原文） I had a really great stay at this location. Staff was incredible. Very friendly and professional. The room was clean, didn’t smell and the climate control worked well. Breakfast and dinner were good and the cocktails in the evening are are a nice touch: I had a check in mix up and a the young lady at the front desk had it sorted in a few minutes: I would happily stay here again. The pool and gym looked good although I didn’t use them this time.

（由 Google 翻译）酒店整体设施更新，维护良好。我们遇到的每一位员工都非常友善，乐于助人。停车场很大，但高峰时段很快就会停满。我们的床很舒服，而且房间里还有椅子可以坐，不用只能坐在床上，这点我很满意。浴室不错，但我希望里面能装个风扇，淋浴间也应该用浴帘隔开。房间很干净，所有设施看起来都维护得很好，而且运转正常。酒店位置便利，靠近高速公路，但高速公路旁和高速公路上有很多施工项目。食物比较简单，但对于家庭来说性价比很高。酒店应该考虑在食物上列出过敏原信息，因为工作人员太忙，无法一一核对。我和丈夫很喜欢酒店提供的免费饮料券。 （原文） The hotel overall is updated and well-maintained. Every staff we met was so nice and always lending a hand. The parking lot is large, but when it's busy it gets full quickly. Our bed was comfortable and I appreciate we had a chair to sit on instead of just the bed. The bathroom was nice, but I wished they had a fan and that it wasn't a curtain on the shower. The room was clean, everything looked well maintained, and worked fine. The location is conveniently located near the highway, but there is a lot of construction going on right by the highway and on it. The food is pretty basic, but it's a great deal for families. Something they need to think about is listing allergens. The workers are just too busy to check everything. My husband and I appreciated the free drink cards.

（由 Google 翻译）从我们抵达的那一刻起，德鲁里酒店的干净、舒适和热情就给我们留下了深刻的印象！房间一尘不染，床铺无比舒适，整个氛围轻松惬意，令人倍感温馨。餐饮也十分出色——早餐和晚间休闲餐点都提供了丰富的美味选择。还有那个热水浴缸——水流强劲，舒缓身心，是结束一天忙碌后放松身心的完美之选！ 但真正让这家酒店脱颖而出的是助理总经理苏妮塔。她简直太棒了！她似乎无处不在——办理入住、在餐厅迎接客人、收拾餐桌、点饮料，甚至还亲自清扫走廊。她总是忙碌不停，确保每个细节都完美无瑕。她的敬业精神和充沛精力无人能及；她一定是全年无休地工作！ 德鲁里酒店应该为拥有如此优秀的团队而感到自豪，苏妮塔更是以身作则。我们一定会再次光临——这才是真正的待客之道！ （原文） From the moment we arrived, we were impressed by how clean, comfortable, and welcoming this Drury Inn is! The rooms are spotless, the beds are incredibly comfortable, and the entire atmosphere is relaxing and inviting. The food and drinks were excellent—plenty of delicious options for both breakfast and the evening Kickback. And let’s talk about that hot tub—powerful, soothing, and the perfect way to unwind after a long day! But what truly sets this location apart is Sunita, the Assistant General Manager. She is absolutely phenomenal! It feels like she’s everywhere at once—checking guests in, greeting people in the dining room, bussing tables, taking drink orders, even running the sweeper in the halls. She’s constantly in motion, ensuring every detail is perfect. Her dedication and energy are unmatched; she must work 27/7! Drury Inn should be proud to have such an amazing team, with Sunita leading by example. We’ll definitely be back—this is hospitality done right!

（由 Google 翻译）我很少写好评，去哪儿都喜欢挑毛病，但这家酒店是个例外。我对这次入住体验非常满意，几乎没什么可挑剔的。我们提前到达，酒店给我们免费升级了房间，让我们先办理入住。办理入住的女士非常棒，她帮我们选的房间很合适！房间干净整洁，室内外噪音都很小。早餐不错，晚上的酒水饮料更是棒极了！两个晚上都有服务员在房间里走动，询问客人的感受，看看有没有什么需要帮忙的。她甚至还帮忙收拾餐桌。如果酒水没有三杯的限制（而且酒量也不大）就更好了，不过我也不打算抱怨。负责调酒的服务员非常友善专业，我们点的酒也非常好喝。唯一让我不太满意的是，酒店允许带狗入住——现在好像都这样了——但这完全没有影响我们的入住体验。此外，卡斯尔顿地区（Castleton）的状况也每况愈下（这并非酒店所能控制）。我们原本是印第安纳波利斯人，记得卡斯尔顿地区曾经是最好的地区之一——真是太可惜了。一些商店和餐馆看起来不太吸引人，要么门窗紧闭，要么有可疑人员出没……不过……晚上有酒吧可以放松一下，谁还会出去吃饭呢！而且，你可以开车再远一点去费舍尔（Fishers）或卡梅尔（Carmel），那里仍然很不错。别误会，酒店周围的区域并不差。它对面是一家医院，紧邻高速公路（有些人可能会觉得这样不好）。早餐区位于高速公路一侧，我们在吃早餐或参加酒吧活动时都听不到高速公路的噪音。我们的房间面向医院，而不是高速公路，所以我们不能百分之百确定面向高速公路的房间听不到交通噪音。下次我们回印第安纳波利斯探亲时，一定会再次入住这家酒店！ （原文） I am not one to leave rave reviews. I almost always point out the bad in places we go. This hotel, however, is the exception. I don't really have anything bad to say about our stay. When we got there early, we were allowed to check in to our free upgraded room that we were given. The check in gal was amazing:) She chose our upgraded room well! It was very nice and clean. Minimal outdoor/indoor noise. The breakfast was good and the evening kickback was amazing! There was a gal both nights going around and asking guests how things were and if anything was needed. She even cleared plates off of tables. It wld have been even better had there of not been a 3 alcohol drink limit (they were small) but I am not going to complain. The gal serving the alcohol was very nice and professional and the drinks we got were amazing. The only and I mean only complaint is the hotel allows dogs- which seems to be the norm nowadays- but it in no way affected our stay. Also, the area -Castleton- has gone downhill (which is beyond the hotels control). We are originally from Indianapolis and remember when the Castleton area was one of the best--such a shame. Some of the shopping/restaurants did not seem too inviting as they were either boarded up and closed or had questionable people about...but...why would anyone go out to eat anyway with the kickback in the evening!!! Plus, you can drive a little further and go into Fishers or Carmel which are still very nice. Don't get me wrong, the area immediately around the hotel is not bad. It is across from a hospital and next to the highway (which some may say is bad). The breakfast area is on the highway side and we could not hear the highway noise when we were at breakfast or at the kickback. Our room faced the hospital, not the highway, so we cannot say with 100% certainty that you cannot hear traffic in a room facing the highway. We will definitely stay here again when we come back to Indy to visit family!!!

（由 Google 翻译）总的来说，这家酒店很棒。一切都很干净。提供的食物很棒。员工非常友好，乐于助人。房间唯一的问题是浴室排风扇坏了，而且马路噪音真的很大。如果我能住在大楼的另一边，我还会再住这里。 （原文） Overall this was a great hotel. Everything was clean. The food provided was great. The employees were very friendly and helpful. The only issues with the room were the non-functioning bathroom fan and the road noise was really pretty bad. I would stay here again, if I could stay on the other side of the building.

（由 Google 翻译）如果能给这些人打零分，我肯定会的。这地方必须尽快关停。我们因为中途转机拿到了代金券，结果美国航空竟然给我们这种待遇。这地方太脏了！！！我们开房的时候，结果订单差点儿把你搞晕。床单上到处都是污渍，床上好像还有虫子什么的。谁也不应该订这家酒店。那天晚上入住的每个人都因为那地方太脏了，几分钟后就退房了。千万别去红屋顶酒店及套房。睡在机场的长椅上吧😢 （原文） If there was a way to give these people -0 I would. This place needs to be shut down asap. We had gotten vouchers due to a lay over and this was what American Airlines had to offer us. This place is nasty!!!! We open out rooms and the order could knocked u out. The sheets had stains all over the damn bed. Looks like they had bed bugs and all that. No one should be booking this place. Everyone that checked in that night, checked out minutes later due to hew nasty that place was. DO NOT GO TO RED ROOF INN AND SUITES. SLEEP ON THE BENCHES AT THE DAMN AIRPORT 😢

（由 Google 翻译）我通过ParkSleepFly预订了这家酒店，选择它的原因是评价好且价格合适。酒店位置便利，往返机场的班车服务也很及时，随叫随到。319号房间的面积让我惊喜。它实际上是两个空间——一个带小厨房的起居区和一个带两张标准床的睡眠区，中间有一扇门隔开。房间看起来很干净。然而，我醒来时发现枕头上有一只虫子（可能是臭虫或地毯虫）。回家洗衣服后，我在烘干机的绒毛里又发现了一只。我把这件事告诉了前台，她说她会在当天上午晚些时候经理上班时转告他。我不知道房间是否已经进行过虫害防治处理。 （原文） I booked through ParkSleepFly and chose it because of the good reviews and price. The location was convenient and the shuttle service was on demand and timely both to and from the airport. I was pleasantly surprised at the size of room 319. It was actually two spaces- a sitting area with a little kitchenette and a sleeping space with two standard beds with a door separating the two spaces. It appeared to be clean. However, I woke up with a bug (bedbug or carpet bug) crawling on my pillow. I found another in the dryer lint after I washed my clothes at home. I reported it to the desk clerk who said she would tell the manager when he came in later that morning. I don't know if the room is being treated.

（由 Google 翻译）最糟糕的酒店体验。睡在车里比睡在这家酒店还好。酒店停车场里到处都是闲逛的人。酒店入口处弥漫着浓重的大麻味。走廊里弥漫着香烟味。洗手池和淋浴间里满是头发。这个地方简直就是肮脏和不安全的缩影。 （原文） Worst hotel experience. You are better off sleeping in your car than sleeping in this hotel. Random people hanging out in cars in the parking lot of the hotel. Strong smell of weed at the entrance to the hotel. Cigarette smell in the hallway. Hairs in the sink and shower. This place is the epitome of unclean and unsafe.

（由 Google 翻译）这是我多年来住过的最差的酒店。它位于治安很差的地区，房间脏得要命。我根本没敢用淋浴。电视柜上到处都是糖果的粘性残留物。就连厕纸架这种简单的东西都需要更换，因为它们看起来实在太糟糕了。大堂里好像有人被刺伤了，到处都是警察！ （原文） Worst Hotel I’ve stayed at in years. It’s in a high crime area and rooms were filthy. I refused to use the shower. There was sticky stuff from candy all over the tv stand as well. Simple stuff like toilet paper holders needed replaced because they were awful looking. Someone got stabbed or something in the lobby and cops were everywhere!

（由 Google 翻译）我们还没办完入住手续，几个路过大厅的人就劝我们离开，去别的地方住。据说就在我们到的几个小时前，有人在大厅里被螺丝刀捅伤了。 其中一个人说房间很脏，床上有虫子、头发和假睫毛。 我们立刻离开了，去了贝蒙特酒店。那里的一位女士说，红屋顶旅馆经常有警察出没，而且这也不是他们第一次发生刺伤事件了。 （原文） We didnt even finish checking in. Several people walking by in the lobby told us to leave and stay somewhere else. Apparently a guy was stabbed in the lobby with a screw driver a few hours before we got there. One guy said the rooms were gross. He had bugs, hair, and fake eyelashes in his bed. We left immediately and went to the baymont. The lady there said the red roof inn has the cops there all the time and its not their first stabbing.

（由 Google 翻译）我对这家酒店非常不满。首先，我发现我的被子上沾满了陈年血迹。酒店因为靠近一条繁忙的高速公路，所以噪音特别大。情况非常糟糕，我和丈夫决定凌晨两点开车回家，而不是再住那里。当我联系酒店客服时，他们几乎说他们无能为力。我再也不住红屋顶酒店了。 （原文） I was so upset with this hotel. For starters i found old blood on my comforter. The hotel is incredibly loud because it’s by a busy highway. It was so bad that my husband and i opted to drive home at 2 a.m from vacation rather than stay there again. When I contacted guest relations they basically said there was nothing they could do. I’ll never stay at a red roof again.

（由 Google 翻译）八月中旬，我的美国航空航班延误了一天，所以我办了一张这家酒店的代金券。在登机口等了一个小时才拿到美国航空的代金券后，我去了酒店。这时已经过了午夜。我花了一个多小时才终于拿到了房间。工作人员真的花了10分钟才为排在我前面的每一个人办理入住手续。等我准备去房间的时候，已经是凌晨两三点了。我回到房间，发现其中一张床看起来像是有人睡过一样。浴室的地上散落着脏毛巾，好像刚被人用过。这时，我决定在另一张床上睡到早上6点，然后尽快赶往机场离开。我的优步司机告诉我，这是城里最“简陋”的酒店，我很惊讶我竟然会住在那里。 我从来不写点评，因为说实话，我不太在意在商店或餐厅的糟糕体验。这很正常。但这家酒店绝对是我这辈子住过的最差的酒店。至少在把房间交给别人之前先打扫干净。 （原文） In mid August, my American Airlines flight got delayed by a day, so I got a voucher to this hotel. After spending an hour at the gate just to get the voucher from AA, I go to the hotel. It’s already past midnight at this point. It takes longer than an hour to finally get a room. It literally took the worker 10 minutes to check in each party that was in line in front of me. By the time I’m ready to go to my room it’s already 2-3 am. I get to my room, and one of the beds looks like somebody slept in it. The bathroom has dirty towels on the ground, as if somebody had just used it. At this point, I decided to just sleep on the other bed until 6am and then dip as soon as possible to the airport to get the hell out of there. My uber driver told me that this is was the “sketchy” hotel in town and was surprised I stayed there. I don’t ever write reviews because honestly I don’t really care enough about a bad experience at a store or restaurant. It’s a normal part of life. But this hotel is literally the worst hotel I’ve ever stayed at in my life. At least clean the room before giving it to someone.

（由 Google 翻译）我在一次自驾游的最后一刻发现了这家酒店，印象真的非常深刻。除了需要翻新和升级外，房间还不错，停车场和周边区域安全且光线充足。酒店内的餐厅非常棒！以后路过印第安纳波利斯，我一定会再次入住这里。酒店员工服务也很好——不算特别友善，但也不算太粗鲁。 （原文） I found this place at the last minute during a road trip, and I was actually impressed. Aside from the need for a face lift and upgrades, I found the room to be fine and the parking lot / surrounding area to be safe and well lit. The on-site restaurant was really good! I would definitely stay here again when passing through Indianapolis. Hotel staff were fine -- not terribly kind but also not completely rude.

（由 Google 翻译）整个经历。我把车停进去，首先注意到的是停车场里一堆随意的石头。好吧，正在做一些景观美化。看起来这些石头已经在那里放了好几个月了。去办理入住手续，前台一个人也没有。有人出现并帮我办理了入住手续。假装我给他们添麻烦了，因为他们刚吃了点东西。递给我一个不起眼的黄色信封，上面沾着她吃饭时留下的油渍，里面装着我的钥匙。好吧……所以我到了房间，床很干净柔软，枕头也还好。去洗澡，阀门的把手掉了。淋浴喷头上的接缝处垂了下来。晚上 10:30 左右，一个维修工打开了我的门，意识到自己的错误后又关上了。除此之外，还不错。 （原文） The whole experience. I pull in and the first thing I notice is a random pile of rocks sitting in the parking lot. Ok, doing some freshening of the landscape. From the looks the rocks have been sitting there for months. Go to check in and no one was at the front desk. Someone shows up and checks me in. Acted like I was inconveniencing them because they had just gotten something to eat. Hands me a yellow nondescript envelope with the grease from her meal rubbed off on it containing my keys. Alright... So I get to my room and its clean beds soft, pillows ok. Go to take a shower and the handle comes off the valve. The escechion on the shower head is hanging down. At about 10:30 at night a maintenance guy opened my door and shut it realizing his mistake. Aside from all that, not bad.

（由 Google 翻译）总的来说，体验还不错。我们到达时房间有点脏。电视是老款，遥控器坏了，空调也坏了。前台工作人员很有礼貌。泳池区看起来不错，虽然没能直接看到。如果只是想找个还算过得去的地方住，这里还不错；但如果追求奢华，可能就不是首选了。 （原文） Overall, not the worst experience. The room was a bit dirty when we arrived. The TV was an old model and the remote to the TV did not work, nor did the AC function properly. Front desk staff were polite. Pool area appeared nice, although not observed directly. If the purpose is just to stay somewhere half decent, good place, but if you are looking for luxury, probably not 1st choice.

（由 Google 翻译）我不得不住在这里，因为我所在的组织把我们的会议地点从基斯通喜来登酒店搬到了这里，因为这里“出价更低”。我绝对不会心甘情愿地住在这里。从外面看，这栋楼破败不堪，一位与会者的会议卡车在停车场被盗，两辆拖车被撬，至少还有一辆车的窗户被砸碎。停车场里没有监控摄像头。电梯很慢，所以有一天晚上我们打算走楼梯去二楼的房间。前台和咖啡厅的员工都说，当我们问的时候，他们“不知道”楼梯在哪里。另一位顾客告诉我们，他找到了楼梯间，但门只通向外面，你无法从楼梯间进入楼层。周围的环境看起来很糟糕，到处都是废弃的建筑，晚上进出大堂门和电梯都不需要钥匙。另一位参会者凌晨1点左右，有两个人敲门，自称是客房服务人员。 我的房间看起来很干净，但浴室陈旧，很小。浴缸/淋浴间太陡，踩进去很费劲，而且没有扶手，浴缸/地板被水弄滑后可能会很危险。 我对这家酒店和它的位置非常失望，真心希望我们明年的会议能回到喜来登酒店。那里感觉更安全，也更专业。 （原文） I had to stay here because the organization i am associated with moved the site of our Conference from the Sheraton at Keystone to here because this location "bid lower". I would never willingly stay here. The building looks run down from the outside, one of the participants of the conference truck was stolen from the parking lot, 2 trailers were broken into and at least one other vehicle had a window smashed out. There are no signs of security cameras in the parking lot. The elevators are slow so one night we were going to take the stairs to our 2nd floor room. The employees at the front desk and the employees in the coffee shop both told us they had "no idea" where the stairs were when we asked. We were informed by another patron that he did find the stairwell but the door only opens to the outside, you can not access the floors from the stairwell. The surrounding area looks sketchy at best with abandoned buildings and the lobby doors do not require a key to access at night, nor do the elevators. Another participant of the conference had 2 people banging on their door at almost 0100 claiming to be room service. My room seemed clean but outdated, tiny bathroom. The tub/shower was very steep to step into and there are no grab bars which can be dangerous after the tub/floor is slick from water. I was very disappointed with this hotel and the location and sincerely hope our conference will move back to the Sheraton next year. It felt much safer and more professional there.

（由 Google 翻译）除非必要，否则我不会留下差评。这家酒店的床很舒服，热水也很足，我们房间里一直很舒服，直到凌晨才凉快下来。走廊需要清洁一下。这家星巴克是我喝过最差的。他们不使用星巴克的配料。所有的冰沙都是牛奶和糖浆。酒店里没有咖啡师。饮品是酒店员工做的。这根本就不是星巴克！如果能保持现状，而且星巴克的品质不错，那么这家酒店的位置也不算太糟糕。 （原文） I don’t leave a bad review unless it’s necessary. This hotel has great beds, Hot water and it stayed comfortable in our room until the early morning hours and it cooled down. The hallways could use some cleaning. The Starbucks is the worst I’ve ever had. They don’t use Starbucks ingredients. All frappes are milk and syrup. No baristas on site. The hotel staff made the drinks. It’s not Starbucks at all! It’s not a terrible location if it was kept up and the Starbucks was legit.

（由 Google 翻译）酒店价格合理，性价比很高。员工热情周到，早餐美味。会议厅周围的卫生间状况一流，必须赞一下。我的问题在于电梯似乎太慢了。我以后还想再来。 （原文） Very decent hotel for its room rate. Helpful staff, good breakfast. I must commend the impeccable state of the restrooms around the conference hall areas. My issue was that the elevators seemed rather too slow. I’d like to come back.

（由 Google 翻译）房间很干净，但略显陈旧。刚进门时闻到一股浓烈的化学气味，但很快就散了。我们房间的电话和电视都坏了，我们设法把电视打开了。电视确实发挥了作用，而且“足够好”了，值得入住。我很高兴有一个室外游泳池。它真的需要加氯。我看不到池底，所以选择不进去。酒店里有一家小商店，里面有很多很棒的小吃和现成的三明治！我试着在酒吧点了两杯菜单上的饮料，但什么都没有🤷🏼‍♀️我猜他们正在修改菜单，但仍然有供应。大多数员工都非常乐于助人，态度也很好。靠近主要高速公路，这是一个加分项！我会考虑再次入住。 （原文） The rooms were clean, but dated. There was a strong chemical smell when we first entered but that faded. Our rooms phones and television didn’t work, we managed to get the tv going. It definitely served the purpose and was “good enough” to stay. I was excited there was an outdoor pool. It needed some chlorine really bad. I couldn’t see the bottom, and opted not to go in. There was a little store with a VERY good selection of snacks and pre-made sandwiches! Tried to order 2 drinks at the bar off the menu, but nothing was stocked🤷🏼‍♀️I guess they were revamping their menu, yet still had them out. Most of the staff was very helpful and nice. Close to the major highways so that was a plus! I’d consider staying again.

（由 Google 翻译）我们最近入住了印第安纳波利斯市中心欣庭套房酒店，虽然房间可以翻新一下，但出色的服务足以弥补这一点！ 从我们到达的那一刻起，我们就受到了令人难以置信的工作人员的热烈欢迎。特别要感谢总经理 Ben，他竭尽全力确保我们的住宿舒适无压力。他的专业精神、对细节的关注和真诚的热情款待为整个体验定下了基调。我们接触过的每一位团队成员都非常友好、反应敏捷、乐于助人——真正的酒店专业人士！ 酒店的位置无与伦比，可方便前往市中心的所有景点、餐厅和娱乐场所。客房宽敞且实用，配备舒适住宿所需的一切必需品。虽然家具确实感觉有点过时，需要一些更新，而且我们浴室天花板上的油漆略有剥落，但清洁度和优质的服务足以弥补这一点。 我会毫不犹豫地再次留在这里，尤其是知道有这样一支敬业的团队正在运作。再次感谢本和工作人员让我们的印第安纳波利斯之旅如此愉快！ （原文） We recently stayed at Home2 Suites Downtown Indianapolis, and while the rooms could benefit from a refresh, the outstanding service more than made up for it! From the moment we arrived, we were warmly welcomed by the incredible staff. A special shout-out to General Manager, Ben, who went above and beyond to ensure our stay was comfortable and stress-free. His professionalism, attention to detail, and genuine hospitality set the tone for the entire experience. Every team member we interacted with was friendly, responsive, and eager to help—true hospitality pros! The hotel’s location is unbeatable—convenient to all the downtown attractions, restaurants, and entertainment. The rooms are spacious and functional, offering all the essentials for a comfortable stay. While it’s true that the furnishings feel a bit dated and could use some updating, and the paint on our bathroom ceiling was peeling slightly, the cleanliness and excellent service more than compensated. I wouldn’t hesitate to stay here again, especially knowing that such a dedicated team is running the show. Thanks again to Ben and the staff for making our trip to Indianapolis so enjoyable!

（由 Google 翻译）酒店还行。没有自助停车，代客泊车服务在巷子边，如果你急着下车，可能需要等一会儿，因为通常只有一个代客泊车员，而且有时排队很长。我的第一个房间钥匙扣出了问题，连他们自己的都用不了，所以我换了个房间。不过，地理位置优越，靠近娱乐区和餐厅。 （原文） Okay hotel. No self park and valet is in the alley side and if you are in a rush to get out expect to wait a while since there is generally one guy valet while there is a long line at times. I had issues with my first room keyfob ans even their own didn't work so I was moved. However location is awesome to entertaining areas and food

（由 Google 翻译）我曾在这家酒店因工作住了几个月。现在我已离开这里，回到我所在的地区，以后也只会选择这家酒店。尽管酒店正在装修，但我仍然会选择入住这里，原因只有一个……那就是员工。这家酒店的员工确保我对入住的方方面面都感到满意。每当我遇到问题时，他们都会迅速解决，并确保我非常满意。员工们总是尽心尽力，让我感到舒适，让我的住宿体验尽可能地像在家一样。我强烈推荐这家Home2 Suites酒店，并想特别感谢Vicki Carter女士、Matt（代客泊车员）和Jessica，每次入住都让我感到安心舒适。有一次回程时，Vicki女士甚至还特意为我准备了一份小礼物，因为她知道我工作了很长时间，而且很喜欢享受他们超棒的深浴缸！感谢你们一直以来对顾客的悉心照顾。非常感谢你们！ （原文） I stayed at this hotel location for work for several months. I have left to go home and return to the area where I will only stay at this location. Despite the hotel being under renovation, I would continue to prefer to stay here for one reason….the STAFF. The employees at this location made sure I was happy with all aspects of my stay. When I have had an issue, they were quick to resolve it and make sure that I am VERY satisfied. The staff always go above and beyond to ensure that I am comfortable and my stay feels as much like home as possible. I highly recommend this location of Home2 Suites and want to personally thank Miss Vicki Carter, Matt (Valet) and Jessica for making me feel safe and secure each time I visited. On one return trip, Miss Vicki even had me a special little treat because she knew I had been working long hours and loved to enjoy their amazing DEEP bathtubs! Thank you for always taking such great care of your customers. You are appreciated!!!

（由 Google 翻译）我们的房间非常宽敞。不得不说，他们不得不修理我们房间里的一些东西，从墙纸上的划痕就可以看出来。淋浴间的帘子需要加长一点才能挡住水。前台办理入住的工作人员非常友好，乐于助人。停车只能代客停车，费用为42美元！！！ 市中心的流浪汉问题很严重，所以如果你晚上出去散步，一定要注意周围人。 （原文） Our room was very spacious. I will say they have had to fix some things in our room and it was obvious by the cuts in the wallpaper. The shower needs a longer curtain to keep the water in. The guy at the front desk for check in was amazing very friendly and super helpful. The parking is valet only and $42!!! The downtown has a terrible bum problem so just be people aware if you walk in the evening.

（由 Google 翻译）房间在印第安纳波利斯市中心来说相当宽敞。床一如既往地超级舒服，房间和厨房空间都很大，一切都非常干净，虽然有点磨损，但这绝不会阻止我住在这里。步行即可轻松抵达所有不错的餐厅和酒吧。冰箱和冰柜都齐全，非常棒！绝对会再次入住 （原文） Quite spacious room for being downtown Indianapolis. Beds as usual are super comfortable, lots of room and kitchen space, everything very clean, a little wear and tear that it would never stop me from staying here. Easy walk to all the good restaurants and bars. The full fridge and freezer is great! Definitely would stay again

（由 Google 翻译）地理位置优越，房间干净整洁，设施齐全。床很舒服，遮光窗帘真的能完全遮光！早餐还可以，但是土豆吃起来有股冷冻烧焦的味道，而且除了番茄酱和辣椒酱之外没有其他调味品。 代客泊车员托马斯非常棒👌，他很友好，在我们入住期间，由于道路施工，他给了我们很多有用的建议和指路，帮助我们避开拥堵的路段。 （原文） Great Location, rooms are nice, clean and come with all the amenities you need. The bed was comfortable and the black out blinds really black out all light! The breakfast was okay, but the potatoes tasted freezer burnt and there weren't any condiments but ketchup and hot sauce. Thomas the valet was awesome 👌 friendly, he gave great advice and directions to help us navigate the mess of construction happening on the road during our stay.

（由 Google 翻译）仅提供代客泊车服务。如果事先知道就好了。房间很破旧。制冰机头几天坏了。第二天它开始工作了，但冰块里有银色的碎片。电梯很慢。泳池在正常开放时间关闭。代客泊车员非常友好热情。 （原文） Valet only parking. That would have been nice to know. Rooms are beat up. Ice maker didn’t work the first days. Second day it started working and the ice had silver flakes in it. Elevators are really slow. Pool closed during normal hours. Valet was very friendly and helpful.

（由 Google 翻译）如果我能给零星我会的。我们先从通往酒店的路开始吧。这些坑洼有自己的邮政编码。有人在遇到一个坑洼后在停车场更换轮胎。当我们停下来时，前面停着 9 辆警车，有标记的也有没有标记的。这应该是我们离开的线索。这。后。在登记入住时，我们无意中听到警察询问房间布局，这样当他们“冲进门时，他们就会知道自己进入了什么”。我们决定去吃饭，看看事情是否安定下来，因为我们已经登记入住了。稍后再回来，它们仍然在那里。尽管如此，在与一名官员交谈并确信情况已得到处理后，我们还是决定留下来。所以我们回到我们的房间，我总是先检查床。床单被弄脏了。卫生间卫生纸没了。大堂很脏，闻起来像杂草。我们决定离开，前台服务员自称叫 Jessie，非常不乐于助人，拒绝给我们退款，然后说我们会在 5-7 天内得到退款。是的。这种情况从未发生过。不值得以更便宜的价格住在这里。 （原文） If I could give zero stars I would. Let’s start with the road leading to the hotel. The potholes have their own zip codes. There were people changing tires in a parking lot after hitting the one pothole. When we pulled up there were 9 police cars, both marked and unmarked, out front. That should have been our clue to leave. The. After. Checking in we overhear the police asking for a room layout so when they “ram through the door they’d know what they were getting into”. We decided to go eat and see if things settled down since we’d already checked in. Come back later and they are still there. Still, we decide to stay after talking to an officer and being assured the situation was handled. So we go to our room and I always check the bed first. The sheets were stained. The bathroom out of toilet paper. The lobby was dirty and smelled like weed. We decided to leave and the desk clerk, who said her name was Jessie, was very unhelpful and refused to give us a refund, then said we’d get one in 5-7 days. Yeah. That has never happened. It’s not worth the cheaper rate to stay here.

（由 Google 翻译）位置便利，但是，通往饼干桶+酒店停车场的道路有一些相当粗糙的坑洞。前台的工作人员很友好而且细心。这家酒店总体来说不错，符合我对价格和品牌的期望。 当我进入我的房间时，我感到非常失望。地板显然没有被吸尘，到处都是枯叶和其他碎片。衣架堆在水槽边，也很脏。看起来这一切都可以很容易地、快速地、轻松地解决。可根据要求提供图片。 （原文） Convenient location, however, the road leading into the parking for cracker barrel + hotel has some pretty gnarly pot holes. Staff was friendly & attentive when they were at the front desk. The hotel was overall nice, and what I would have expected for the price and the brand. I was severely let down when entering my room. The floors were clearly not vacuumed and had dead leaves + other debris throughout. Clothing hangers were left piled by the sink, which was also filthy. Seemed like this all could have been easily taken care of rather quickly and easily. Pictures available upon request.

（由 Google 翻译）经营这家酒店的家庭人非常好。他们真的非常友好，乐于助人，这是一家经济实惠的住宿好去处。问题解决得很快，而且非常热情周到。酒店可能需要一些翻新，这在意料之中，但整体来说很舒适温馨。位置似乎不太好？但总的来说很安静。房间里的热水浴缸很棒。 （原文） The family running this place is really nice. They really are just friendly and helpful, it’s a nice place to stay on a budget. Quick to resolve problems and very accommodating. The hotel could use some updating, as to be expected but it’s comfortable and cozy. Location seemed sketchy? But all in all was quiet. Hot tub in room was awesome.

（由 Google 翻译）员工热情周到，房间干净舒适。从州际公路过来很方便，唯一的缺点是房间是禁烟房，但最近似乎有人在房间里抽小雪茄。退房时，我被告知我的现金押金会退还到我之前用来支付房费的卡上，结果两周过去了，押金还没退还，前台还一直给我打电话，让我忙活一阵子。本来打算每年都来这里买快马季票，可惜我们得另找住处了。法律诉讼正在进行中 （原文） Employees were nice and accommodating, room was clean and stayed comfortable. Easy access off interstate, only complaint is that room was non smoking, but appeared to have cigarillos smoked in the room very recently. Upon checking out i was told my cash deposit would be returned to my card the room was charged to, here we are 2 weeks later, funds haven't been returned and the front desk is giving me the run around and hanging up on me. Was going to be returning yearly to stay for our pacer season tickets, unfortunately we'll have to find a new place to stay. Legal action pending

（由 Google 翻译）酒店位置很简陋，看起来也有点简陋。房间离州际公路不到50英尺，窗户外面很吵。电视上还有粉红色的线穿过，而且不知何故，空调温度调得很低，但晚上总是很热，即使调得很低。浴室的把手很奇怪，很难弄清楚。服务很好，而且价格便宜。 （原文） The hotel was in a sketchy place and looked a bit sketchy. The room was no more than 50 feet from the interstate and it was loud from the window. Tv had pink lines going through it and for some reason the ac would be set low but would always end up hot at night even though it was set low. Bathroom has a weird handle that is hard to figure out. Service was good and it was cheap.

（由 Google 翻译）我儿子住院期间，我在这家酒店住了8晚，但不幸的是，这次体验令人失望。我到达时房间并不干净，空调也坏了。虽然他们修好了空调，但脏兮兮的滤网碎片散落在地板上，真是令人不快。此外，我还被收取了100美元的押金，至今仍未退还，而且酒店方面沟通也很不畅。我希望管理层能改进这些问题，以便将来的客人也能享受到。 （原文） I stayed at this hotel for 8 nights while my son was in the hospital, and unfortunately, the experience was disappointing. The room wasn’t clean when I arrived, and the AC wasn’t working. While they did fix the AC, they left the dirty filter debris on the floor, which was pretty unpleasant. On top of that, I was charged a $100 security deposit that still hasn’t been refunded, and the communication about it has been poor. I hope management improves these issues for future guests.

（由 Google 翻译）我和我的女朋友来过这里两次，第一次我们升级了房间，按摩浴缸非常脏，我们不得不在进入之前将其清理干净，但我们大约 10 分钟前就离开了那里，我们在 1:00 入住了我们的房间。我们打开带去吃的饭菜后，两只大蟑螂开始在天花板上走动，本来想拍照，但我们尽快带着东西离开了那里，处理我们问题的前台小伙子给我们提供了另一间房间，我们拒绝了，因为我们不可能住在一家住了 30 分钟就发现两只蟑螂的酒店里。他试图退还我的押金，但向我收取房间使用费，说“你已经用过了，必须打扫”，这显然也是一个令人无法接受的回应。总的来说，这次经历让我们非常难受。我认为这位先生的出发点是好的，但他缺乏客户服务方面的知识，没有为我们造成的不便道歉，也没有为虫子对我们未来可能造成的威胁道歉，似乎只是想帮酒店省点钱。我们对此提出了异议，所以这位先生给了我们全额退款，虽然我承认他在这方面做得不错，但我认为在我们拒绝换房间后就应该立即退款。我不会推荐也不会再住在南港酒店。我第一次使用按摩浴缸时真的很享受，除了浴缸脏之外，我以为第一次的体验总体来说可以达到3-4星，但最后一次体验却不是。我总体上还是喜欢布鲁克维尔路的贝蒙特酒店，也以为那次评价是4星，但这次给我们留下了不好的印象。 （原文） My girlfriend and I have been here two times, the first time we got the upgraded room and the jet tub was very dirty we had to clean it before getting in it, but we just left there about 10 minutes ago and we checked in to our room at 1:00. After we opened up our meal we brought to eat 2 giant cockroaches started walking on the ceiling, would have taken pictures but we cleared out of there with our things as fast as we could, the guy at the front desk handling our problem offered us a different room, as we declined the offer because there was no way we were staying in a hotel that we just found 2 roachs in after 30 minutes of being there. He tried to refund me my deposit but charge me for the use of the room saying “you used it, and it will have to be cleaned” which obviously is also an unacceptable response. Overall very poor taste in our mouth after this experience. I think the gentleman had good intentions but was not very educated in customer service and did not apologize for our inconvenience nor apologize for the potential threat bugs pose to us moving forward and seemed to be just trying to save the hotel a dollar. We did dispute that so the gentleman gave us a full refund so I will give credit to him there but I think that should have been offered immediately upon refusal to go to a different room. Would not recommend nor would I stay at the Southport location again. I really enjoyed the jet tub the first time and thought the first experience besides the dirty jet tub was an overall 3-4 star experience but this last instance was not. I did like the baymont hotel on Brookville road overall and thought that was a 4 star review, but this time a bad taste was left in our mouths

（由 Google 翻译）我九月初去参加了一个会议，他们的服务水平、员工礼仪和清洁程度都给我留下了深刻的印象。安德鲁·斯佩德不遗余力地确保我和妻子度过了一个难忘的周年纪念日，我非常感谢他为客人付出的额外努力。安德鲁，继续努力！ （原文） I visited for a conference in early September, and I was highly impressed with the level of service, staff etiquette, and cleanliness. Andrew Spade went out of his way to ensure that my wife and I had a memorable anniversary, and I am very grateful for him going the extra mile for his guests. Keep up the great work, Andrew!

（由 Google 翻译）卓越的服务和舒适的住宿体验！ 我入住了SpringHill Suites酒店，工作人员竭尽全力让我拥有愉快的住宿体验，这给我留下了深刻的印象。从入住到退房，我遇到的每一位团队成员都热情友好、专业敬业，并且真诚体贴。 当我因为飞行途中遇到紧急情况需要取消房间，导致航班改道前往其他城市时，他们都竭尽全力地提供了帮助。 你可以看出，酒店里的每个人都以自己的工作为荣，真心希望客人感受到自己的重要。 酒店本身干净、安静、维护良好，套房宽敞，布局合理，非常适合休闲或办公。早餐新鲜且种类丰富，酒店靠近机场，让旅途轻松无压力。 总而言之，如今很难找到如此真诚的款待。酒店的团队真正树立了优质客户服务的标杆。无论我何时往返印第安纳波利斯，我都一定会再次入住这里！ （原文） Outstanding Service and Comfortable Stay! I stayed at the SpringHill Suites and was so impressed by how the staff went above and beyond to make my stay enjoyable. From check-in to check-out, every team member I interacted with was friendly, professional, and genuinely caring. When I needed help with canceling a room due to an in-flight emergency, resulting in a diversion to another city, they all went above and beyond to assist. You can tell that everyone there takes pride in their work and really want guests to feel that they matter. The hotel itself was clean, quiet, and well-maintained, with spacious suites and a great layout for relaxing or working. Breakfast was fresh and well-stocked, and the proximity to the airport made travel easy and stress-free. Overall, it’s rare to find this level of genuine hospitality these days. The team there truly sets the standard for great customer service. I’ll definitely stay here again whenever I’m flying in or out of Indianapolis!

（由 Google 翻译）上周末我有幸入住斯普林希尔酒店。从入住到退房，遇到的每一位前台工作人员都热情周到，令人印象深刻。每个人都会说“你好”、“早上好”、“需要什么吗？”以及“不客气”。我的房间确实存在一个小问题，但总经理非常重视，立即安排人解决了！ 五星好评！ 顺便说一句……早餐的土豆简直太棒了！我以后肯定还会为了这土豆和印第安纳波利斯的热情好客再次入住！ （原文） I have the pleasure staying at the Springhill this past weekend. From checkin to checkout, every Front Desk agent was incredible to encounter. Everyone said hello, good morning, do I need anything, and "my pleasure." There was one minor issue with my room. However, the General Manager recognized the urgency and had the issue resolved right away!! 5/5 all the way around!! BTW ... THE BREAKFAST POTATOES WERE THE BEST! Definitely will be staying there just for the potatoes 😉 and the Indy Hospitality!

（由 Google 翻译）印第安纳波利斯市中心位置便利的酒店，提供免费热早餐和舒适的住宿。酒店通过带顶棚的隧道与会议中心和其他万豪酒店相连，即使在室外气温升高时也能提供舒适的住宿体验。酒店对面就是 Zoom 和白水公园、NCAA 总部、河滨步道等等。酒店内健身房设施齐全，设施齐全。停车场安全可靠。强烈推荐！ （原文） Conveniently located hotel in downtown Indianapolis with free hot breakfast and comfortable accommodations. Connected to Convention Center and other Marriott hotels through covered tunnel which made it nice when hot outside temps increased. Right across the street from Zoom and White Water Park, NCAA HQ, Riverwalk and much more. Nice inside gym with working equipment. Safe parking garage. Highly recommended!

（由 Google 翻译）我们度过了非常棒的三天住宿体验。入住和退房体验都非常棒，Mike 和 Gracie 也提供了非常周到的服务。考虑到我们会议的人数众多，餐饮工作人员也非常尽心尽力。酒店位置距离会议中心只有三个街区，往返会议中心非常方便。房间很现代，设施齐全，而且非常安静。如果我们再来印第安纳波利斯市中心，我们一定会再次入住这里。 （原文） We had an excellent 3 day stay. The check in and check out experience was phenomenal with great support from Mike and Gracie. The food staff worked super hard given the amount of people there for our conference. The location was literally 3 blocks from the convention center which made getting to and from the event a breeze. The rooms were modern and well equipped and very quiet. We will definitely stay here again if we’re ever back in downtown Indy.

（由 Google 翻译）两家酒店相邻，停车难，而且要走很远才能到电梯，结果上错了电梯，酒店也不太对劲。酒店很漂亮，房间也很棒，只是感觉像招牌一样。尤其对于第一次入住的人来说，应该更醒目一些。顺便说一句，没有专门的吸烟区。 （原文） Very confusing, with the two properties side by side between the discouragement of parking in the garage and walking so far to the elevator and then getting on the wrong elevator in the wrong hotel. Beautiful hotel, great rooms just think they're signage. Especially for a first timer should be a little bit more prominent.. By the way, no designated area for smokers.

（由 Google 翻译）退房体验糟透了。确实晚了，但这可不是在另一栋楼里和同事闲聊的借口。没有道歉，没有解释，只是说了一句“你可以去那边找我”。然后，服务员花了14分钟才拿来备用的枕头和床单，结果服务员甚至都没先过来，就自己拿了一杯可乐回来了。客户服务的糟糕程度令人震惊。 （原文） The check out experience could not have been worse. Yes it was late, but that’s no excuse to be in a completely different building just chatting with your associate. No apology, no explanation, just a “you can meet me over there”. Then it took 14 minutes to get extra pillows and sheets and the attendant didn’t even come back with them first, he came back with a coke for himself. Absolutely appalled at the lack of customer service.

（由 Google 翻译）我们对此很满意。之前我们住的速8酒店感觉很压抑，很单调。你们知道吗，这根本就是个汽车旅馆。但我们住的是套房，里面设施齐全，堪比高档酒店。以后还会再住。而且，酒店还退款了，因为我订错了日期。真是太好了。谢谢大家！ （原文） We were happy with this. Previously we stayed at a super 8 that felt sad and drab. It's a motel y'all. But we had a suite with all the amenities of a fancier hotel. Would stay again. Also the property refunded us because I had booked the wrong date. Can't ask for more than that. Thanks guys!

（由 Google 翻译）如果我给 0 星，那将是我的诚实评分。如果您有能力住在更好的地方，我会的。首先，我知道这是一家汽车旅馆。它的质量不会是最好的，但这里有一些需要注意的事项。星期天早上我离开时带着将近 20 口食物。当我到达那里时，我并没有吃这些！！我星期六凌晨 1 点左右和家人一起到达。上午 11 点左右，我的岳父岳母和男朋友去取食物，我站在后面。我在洗手间，开始听到敲门声。我发短信给他让他们自己进来，因为我正在马桶上挣扎。我要附上 ss，这样你就可以看到它有多快。但实际上不到 2 分钟。她离开后，我立刻打电话给我的男朋友，吓坏了，看看时间戳就知道了。我听到门开了，有人迅速走过浴室，然后回来打开浴室。所有这一切都在十秒钟内发生。一个陌生的白人女子跟我眼神接触，然后立马关上了门，我还没来得及反应过来提裤子。我赶紧跟上去（她已经走了），她竟然自己走了出去，根本没跟我解释她是谁，为什么在我房间里，甚至都没为侵犯我的隐私道歉。我知道这是个意外，但她既没留下来解释也没道歉，真是令人作呕。我吓得赶紧打电话给我男朋友，问他是谁？我身高4英尺11英寸，体重105磅，所以是的，那真的把我吓坏了。我本来应该待在一个“安全”的地方，结果有人闯进来侵犯了我的私人空间。我们去跟大厅里的男人解释，他打断了我，说是维修。他甚至都没让我描述一下那个女人的样子，确认一下是不是维修。他没有向我道歉，一点道歉的意思都没有。同情心是不需要付出任何代价的。他似乎根本不知道发生了什么事，所以如果是客房服务人员的话，她肯定没告诉他。我告诉他，她进来的时候需要报个名，就像一句简单的“维修/客房服务，有人在吗？”一样。所以我离开时感觉自己被严重侵犯了，浑身痒痒的。更不用说蟑螂和毯子上无数的烧痕了。还有，我们住的202房间，一开空调就散发出一股浓重的霉味。那是我第一次来印第安纳州，因为周日早上来不及离开，所以实际上只待了一整天。以后再也不来了。 （原文） If I put 0 stars, that'd be my honest rating. If you afford to stay somewhere better, I would. To start, I'm aware it's a motel. It's not going to be the best quality, but here's some things to be aware of. I left Sunday morning with nearly 20 bites. That I didn't have when I got there!! I arrived Saturday around 1 am with my family. Around 11 am, my in laws and boyfriend went to pick up food and I stood behind. I was in the bathroom and started to hear knocking. I texted him to let themselves in as I was fighting for my life on the toilet. I'm gonna attach a ss so you can see how quickly it went if I can. But it was literally less than 2 minutes. I called my boyfriend immediately after she left, freaking out, just look at the time stamps. I heard the door open, someone quickly walked past the bathroom and then back and opened the bathroom on me. All within ten seconds. Some random white woman makes eye contact with me and immediately shuts the door before I have a chance to react and pull up my pants. I quickly go out after her (she was already gone) and she let herself out without ever explaining to me who she was, why she was in my room, and didn't even apologize for violating my privacy. I'm aware it was an accident but that fact she didn't stay to explain herself or apologize was disgusting. I called my boyfriend freaking out because, who was that??? I'm a 4'11 105 lb woman, so yes that scared me really bad. I was somewhere I'm supposed to be "safe," and someone came in and violated my private space. We go to explain to the man in the lobby and he cuts me off to say yeah it was maintenance. He didn't ever ask to describe the woman to make sure it was actually maintenance. He didn't apologize to me. Wasnt apologetic whatsoever. It costs you nothing to be compassionate. He didn't even seem aware it had happened so if it was the housekeeper, she hadn't told him. I told him she needs to announce herself when she enters, like literally just a quick "Maintenance/Housekeeping, anyone here?" So I left feeling super violated, and super itchy. Not to mention the roaches and countless burns in the blankets. Also the room we stood in, 202, smelled so heavily of mildew when you turn on the ac. It was my first time in Indiana, I was only actually there for a full day because I couldn't leave fast enough Sunday morning. Never again.

（由 Google 翻译）我们一定会再来这家酒店。房间非常漂亮。工作人员非常乐于助人。我们和他们交谈时，他们总是面带微笑。我们感觉他们见到我们非常高兴。 （原文） We would definitely come to this hotel again. The rooms were very nice. The staff were very helpful. And smiled as we were talking with them. We felt that they were very happy to see us

（由 Google 翻译）很棒的经济型住宿，干净舒适。我们订了两张大床，房间分成两个房间，每个房间都有一台电视、一台小冰箱和一台微波炉，非常宽敞。 （原文） Great budget spot, clean and comfortable. We got two queens and the room was two rooms, a television in each, small fridge and a microwave, very spacious.

（由 Google 翻译）我绝对绝对不会推荐这家酒店。我发现了很多蟑螂。那天晚上我很沮丧，因为我担心宝宝，担心​​天气，更糟糕的是，我上床睡觉时发现了很多蟑螂。糟糕的客户服务。肮脏又不卫生。拜托！！千万别去！ （原文） I’ll NEVER NEVER recommended. I found a lot of cockroach. I was upset that night, because I was worried about my baby, the weather and the worse part, go to the bed and found a lot of cockroach. Bad customer service. Dirty and unhealthy. PLEASE!! Don’t go

（由 Google 翻译）住宿的好地方，工作人员很棒，他们对待客人就像家人一样，这里真的感觉就像我的家外之家，在印第安纳波利斯，我不会选择这里以外的任何房间，如果你想有家的感觉，这里就是你要住的地方，我已经在不同的周末在这里住过 10 多次了，强烈推荐，房间干净整洁，很大 （原文） Great place to stay amazing staff they treat like family this literally feels like my home away from home i wouldn’t choose any room over this in Indy if you want to feel at home this is the place to be I’ve stayed here over 10 times on different weekends highly recommend nice clean big rooms

（由 Google 翻译）绝对糟糕的员工。调度系统较差。酒店位于交通不便的地区，请注意您的财物和车辆。房间很小而且没有好好打扫。如果您预订特大号床间，则需要一张大床。我房间的门把手从门上掉下来，所以我被锁在里面，不得不自己把门把手拧回去。冰箱冰柜漏水，打开时水会溅出来。酒店整体维护得不好。 （原文） Absolutely poor staff. Poor Scheduling system. Hotel is located in a sketchy area, watch your belongings and vehicle. Rooms are small and not cleaned properly. If your booking a king room expect one queen bed. My door handle to my room fell off the door so i was locked inside and had to screw the door handle back in myself. Fridge freezer leaked water so when opened water splashed out. Hotel is overall poorly taken care of.

还可以吧，赶路睡一下

（由 Google 翻译）一切都很好，直到我们入住的最后一天早上。我发现一只活臭虫爬在床上。经理只同意退款15%。我们要求退款的是25%。 （原文） Everything was great until our last morning. I found a live bed bug crawling in my bed. The manager would only offer a 15% refund. We were asking for 25%.

（由 Google 翻译）今天早上吃早餐时我遇到了梅丽莎，我忍不住要表达我对她的印象。她对客人非常细心，整个上午都在忙着准备早餐。早餐很棒，酒店也很棒，非常干净，入住手续也非常便捷。绝对推荐在这里住一晚。 （原文） I met Melissa this morning during breakfast and could help but express how impressed I was. She was attentive to the guests and cared to the breakfast consistently all morning. Breakfast was wonderful and the hotel was great, very clean and check in was incredibly easy. Would absolutely recommend for an overnight stay.

（由 Google 翻译）我对这里的住宿印象非常深刻。整个地方干净舒适。地理位置优越，方便前往65号州际公路。早餐很美味，还提供热咖啡。 （原文） I was highly impressed with my stay here. The whole place is clean & comfortable. Great location with easy access to I-65. Breakfast was good with hot coffee available.

（由 Google 翻译）我唯一的问题是电视每次开机都要重新扫描所有频道。 这家住宿就在高速公路旁，步行即可到达加油站和餐厅，非常方便，很棒。 员工友善，还包含热早餐。 如果我开车路过这里，我会再次入住。 （原文） My only issue was that the TV had to do a re-scan of all the channels every time you turned it on. For a place to stay right off the highway with all the convenience of gas stations and restaurants within walking distance it was great. Friendly staff and hot breakfast all included. I would stay again if I was driving through.

（由 Google 翻译）这是我很久以来住过的最好的地方之一。服务非常友好，房间也非常棒。床和寝具都堪称完美。 （原文） This was one of the best places I have stayed at in a long time. Very friendly service and the room was just amazing. The bed and bedding were just perfect.

（由 Google 翻译）酒店不错，更新了不少设施。唯一的小抱怨就是大麻烟味太重了。一楼和二楼一整晚都弥漫着大麻味。我估计是从我房间的卫生间通风口飘进来的，让我一整晚都恶心。 （原文） Decent hotel with updates. My only complaint is the amount of weed smoke. The first floor and second floor smelled like weed all night. I believe it was coming in my room from the bathroom vent and made me nauseous all night😔.

（由 Google 翻译）因为价格便宜，我有点担心评论是假的。但我急需一个便宜的住处。结果真的非常惊喜。 优点：这是一家汽车旅馆，所以不是最新最好的，但非常干净，维护得很好，我的房间看起来也很新。 - 预订和入住都很简单​​。 - 早餐不是热早餐，不过是免费的。 - 我遇到的员工不太健谈，但总体来说很友好，尤其是女服务员。 - 床很舒服，电视很大，旁边有很多地方（沃尔玛、保龄球馆、快餐店、加油站等等），就在出口附近，而且很安静。 缺点：电视和/或WiFi速度太慢/缓冲，不知道是不是只有我的房间这样。本来可以给五星好评的，但今天早上有个小朋友来找我，哈哈。所以你就知道这是一个好地方，因为我不喜欢虫子。 总的来说，我会向任何人推荐这个地方，而且我每次去印第安纳波利斯都会住在这里！ （原文） Was kinda nervous the reviews were fake or something cause of how good the price was. But I needed a cheap place fast. I was SO pleasantly surprised. Positives: It’s a motel so not the newest and nicest but very clean, well kept, and my room seemed very updated. - Booking and check in was easy. - The breakfast isn’t a hot breakfast but hey, it’s free. - Staff I met weren't super talkative but generally friendly, especially the maid. - Bed was comfy, TV was big, next to a lot of places (Walmart, bowling, sit down/ fast food, gas, etc.), right off the exit, and quiet. Negatives: The TV and/or WiFi was SO slow/buffering, not sure if it’s just my room. Would’ve been 5 stars but I was visited by a little friend this morning lol. That’s how you know it’s a good place otherwise cause I DONT do bugs. Overall, I would recommend this place to anyone and I’ll be staying here for all of my Indianapolis visits!

（由 Google 翻译）本来没抱太大期望，但总体来说比预期好。房间干净整洁，维护良好，员工也很友善。 给四星，因为房间没有空调，而且我来的时候因为天气太热，温度高达90华氏度（约30摄氏度），所以需要一段时间才能降温。另外，早餐选择只有碳水化合物/含糖食物。没有电梯，所以要做好把行李箱拖到二楼的准备。 （原文） Didn’t expect much but overall better than expected. Rooms are clean and well maintained, and staff is nice. 4 stars as the room didn’t have AC on and it was heated to the 90’ from the hot day when I came, so it took a while to cool down. Also, breakfast choices are only carb / sugary stuff. No elevator, so be prepared to pull your suitcases to the second floor.

（由 Google 翻译）允许携带宠物，房间闻起来像是以前有其他狗住过。除此之外，住宿体验很棒。前台服务热情友好，床很舒服，空调运转正常，淋浴水压强劲，洗发水香味宜人。完全符合我的要求。早餐简单，但免费。 （原文） Pet friendly, the room smelled like other dogs had been there before. Otherwise, great stay. Friendly front desk, comfy beds, AC unit worked, great shower pressure and good smelling shampoo. Perfect for what I needed it for. Breakfast was simple but free.

（由 Google 翻译）2025年10月29日入住，一切顺利。房间非常棒，地理位置也完美。睡得像个婴儿一样香甜。我还能要求什么呢？ （原文） 10/29/25 Check in with no issues. Room was exceptional. Location was perfect. Slept like a baby. I couldn't ask for more.

（由 Google 翻译）我觉得工作人员对工作漠不关心。我们等了很久才有人来办理入住，结果他们就这么把我们打发走了。可他们却还要我们填写一份声明，保证会承担任何损坏赔偿。难道我就要相信他们吗？我不信任陌生人。 （原文） I don't feel the staff cared much for their jobs. It took a long time to get someone to check us out and then they just dismissed us. But yet, you have to fill out paperwork stating that you will be charged for any damages. I am suppose to just trust them. I don't give my trust to people I don't know.

（由 Google 翻译）经理们不友好，没有笑容，进酒店时感觉很不舒服。有很多关于诈骗保安费的评论。你得小心点，进出房间时一定要拍完整个视频。水是加工水，洗手时感觉很滑。 （原文） The managers were not friendly, no smiling, not feeling comfortable when you enter the hotel. There was many comments related to scamming of security fee. You should be carefull, take a full video of the room while entering and leaving. Water was process water, feels slippery when you wash your hands.

（由 Google 翻译）安静舒适，睡眠充足，床垫完美，员工服务热情周到，干净整洁，早餐清新清淡。价格实惠。（注：100.00 押金……退房时退还）。 （原文） Quiet, restful sleep, perfect mattresses, great staff, clean, updated, light breakfast. Great rate. (Note:100.00 security deposit...returned upon checkout).

（由 Google 翻译）我们在这里住得很愉快！从我们抵达的那一刻起，工作人员就热情友好。房间一尘不染，维护得井井有条，公共区域也同样干净整洁，令人倍感舒适。地理位置优越——靠近许多活动场所、餐厅和景点。酒店停车有点棘手，不过步行不远就有一个公共停车场，停车很方便。总而言之，这是一次舒适愉快的体验，我很乐意推荐。 （原文） We had a great stay here! The staff was friendly and welcoming from the moment we arrived. The rooms were spotless and well-kept, and the common areas were just as clean and inviting. The location is excellent—close to plenty of activities, restaurants, and attractions. Parking at the hotel itself was a bit tricky, but there’s a public garage just a short walk away, which worked out fine. Overall, a comfortable and enjoyable experience that I’d happily recommend.

（由 Google 翻译）这周我们在这里参加会议。住宿体验很棒。礼宾楼层很棒。酒店和会议室都很容易找到。会议期间的餐食也很棒。步行即可到达其他餐厅或活动场所。唯一的麻烦是施工，但这绝对不是酒店的错，所以我们自己处理了。以后一定会再来这里住。 （原文） We stayed here for a conference this week. The stay was great. Concierge floor was excellent. Easy to navigate the hotel and conference rooms. The food during our convention was very good. It was a very walkable location to other restaurants or activities. The only hassle was all the construction, but definitely not the hotel's fault so we just dealt with it. Would definitely stay here again.

（由 Google 翻译）印第安纳波利斯威斯汀酒店地理位置优越，坐落于市中心，步行即可到达众多一流餐厅、纪念碑和州议会大厦，绝对令人惊艳。入住体验好得令人难以置信——工作人员在门口迎接我们，引导我们前往前台，前台接待员甚至亲自带我到电梯，并详细讲解了如何前往我的房间。如此周到的服务真是太棒了！房间一尘不染，配备一张舒适无比的床。房间设计匠心独运，配备了助眠精油以及高端酒店应有的所有设施。最后，餐饮品质也堪称五星级，早餐更是令人赞叹。强烈推荐这家美丽的酒店！ （原文） The Westin Indianapolis is an absolutely stunning hotel in a prime location right downtown, walkable to great restaurants, monuments, and the State Capitol. The check-in process was shockingly good—staff met us at the door, ushered us to the front desk, and the desk agent even walked me to the elevator and explained how to get to my room. This level of service was incredible! The room itself was spotless with an excellent, comfortable bed. The room was thoughtfully designed, featuring special essential oils for sleep and all the amenities you’d expect from a high-end hotel. Finally, the food was 5-star quality; the breakfast was truly exceptional. Highly recommend this beautiful hotel!

（由 Google 翻译）我出差旅行过很多次，住过的任何酒店都会或多或少地遇到一些反复出现的问题。这家酒店没有这些问题。我的意思是：1）酒店不吵。在市中心一个繁忙的周末，我一次也没有被房间外的其他客人吵醒。2）供水情况很好；水压很高，淋浴立即加热，自来水也很棒。3）床很舒服，枕头也一样；不太软，也不太硬，没有低洼处。4）房间布局很棒，电灯开关很合理；半夜起床时，我不会感觉像被困在迷宫里。5）房间的暖通空调系统运行良好，很现代；它不会突然打开然后关闭（那样会影响我的睡眠，但没关系），而且我睡觉时可以把温度调到60华氏度以上。 我唯一想抱怨的是浴室里唯一的光源是镜子周围的一盏明亮的边框灯。准备洗漱的时候还算管用，但晚上用起来却很刺眼。我分享这个只是为了说明房间环境有多好，因为这个小抱怨实在太蠢了。 视野也非常棒。 （原文） I've traveled quite a bit on business, and there are several recurring issues I seem to have, to some extent or another, with any hotels I use. This one didn't have them. What I mean is that: 1) It was not loud. During a busy weekend downtown, I didn't get woken up once to other guests outside my room. 2) The water situation was great; pressure was high, showers heated up immediately, and the tap water was great. 3) The bed was very comfortable, as were the pillows; not too plush, not too stiff, and no low spots. 4) The room layout was great and light switches made sense; I didn't feel trapped in a maze when I needed to get up in the middle of the night. 5) The room HVAC was well done and modern; It didn't loudly crank on and then shut off (that would have disturbed my sleep, but no problem there), and I was able to crank it down to the upper 60s when I slept. The only complaint I had was that the only light in the bathroom was a bright border light around the mirror. It was effective for getting ready, but blinding when used at night. I only even share this to illustrate how good the room situation was, as this is a stupidly minor complaint to bring forth. The view was pretty great, too.

（由 Google 翻译）在威斯汀万豪酒店的体验绝对令人无法接受。我们预订时要求的是无障碍客房，但在办理入住手续时等了一个多小时后，我们被安排到了一间不方便通行的房间。当我回去投诉时，被告知已经没有无障碍客房了。我妻子不得不一路走到大堂才能使用带扶手的卫生间——对于这种档次的酒店来说，这简直令人无法接受。 更糟糕的是，我每晚支付了65美元的代客泊车费，但每次都得自己去取车。当我向管理层表达这些担忧时，我得到的只是一句敷衍的、敷衍的道歉，并没有得到任何改进。 威斯汀万豪，请改进。无障碍设施不是可有可无的，客人应该得到尊重——而不是借口或事后诸葛亮。非常失望的客人‼️‼️ （原文） Absolutely unacceptable experience at the Westin Marriott. We requested a handicap-accessible room when we booked, but after waiting over an hour at check-in, we were given a room that was NOT accessible. When I went back to complain, I was told there were no handicap rooms left. My wife had to go all the way to the lobby just to use a restroom with grab bars — completely unacceptable for a hotel of this caliber. On top of that, I paid $65/night for valet parking and still had to retrieve my own car every single time. When I voiced these concerns to management, I received nothing more than a dismissive, half-hearted apology and no effort to make it right. Westin Marriott, do better. Accessibility is not optional, and guests deserve respect — not excuses or afterthought. Very disappointed guest‼️‼️

（由 Google 翻译）顶级连锁酒店，位于一些热门景点、体育场、博物馆和众多美丽的步行道之间。 房间干净舒适。服务热情周到，快捷高效。 附近正在进行一些施工，外部也正在进行翻修。虽然不太吵闹，但还是值得一提。 （原文） Top notch chain hotel in the middle of some sweet spots, the stadium, museums and plenty of pretty walking around. The room was clean and cozy. The service was friendly and prompt. There is some work being done in the area and some renovations happening outside. It never got loud, but something to note.

（由 Google 翻译）我们在这里举办了LegalShield会议，体验非常棒！我们第一次体验的是代客泊车服务，他们非常友好热情，乐于助人。入住手续办理也非常准时！从服务到房间，再到会议室和培训室，一切都是一流的！一切都很干净，工作人员总是友好热情，乐于助人。我很想再来印第安纳波利斯旅游，我们一定会住在这里！ （原文） We had our LegalShield convention here and it was outstanding!! Our first experience was with the valet and they were extremely friendly and helpful. Check-in was also spot on! Everything from service to rooms to the convention and training rooms was top shelf!!! Everything was clean and staff was always friendly and helpful. I would love to come back and visit Indianapolis again for pleasure and we would definitely stay here!!

（由 Google 翻译）房间设施齐全，干净宽敞。入住期间，最让我印象深刻的是负责早餐服务的女士。她真诚友善，体贴周到，甚至第二天早上就记住了我点的咖啡，真是贴心。她的专业精神大大提升了整体入住体验，希望酒店能够认可她的出色工作。 （原文） The rooms are updated, clean, and spacious. What especially stood out during my stay was the woman who runs the breakfast service. She is authentically friendly, attentive, and even remembered my coffee order by the second morning, which was a thoughtful touch. Her professionalism really enhances the overall experience, and I hope the hotel recognizes the great work she does.

（由 Google 翻译）房间的空调坏了，温度要么只有60华氏度，要么只有80华氏度。酒店告诉我维修人员要到周末才来。他们派人来尝试修理，但没成功。所有房间都订满了，所以没有其他安排。 除此之外，前台工作人员态度还算友好。不过，酒吧招待很粗鲁。 这家酒店的位置确实不错，但我觉得不值这个价钱。 总而言之，我对这次入住体验很不满意。以后选择希尔顿酒店时我会更加谨慎。 （原文） Room’s HVAC was broken. Room was either 60 degrees or 80 degrees. I was told maintenance is out until the weekend. They sent staff to try and fix with no luck. All rooms were booked, so no different accommodations. Outside of that, front desk staff were pleasant enough. The bartender was rude though. This is in a convent spot for sure, but I just don’t think it’s worth the money to stay here. All in all, not very happy about my experience. I’ll be more thoughtful when selecting any Hilton Hotel’s in the future.

（由 Google 翻译）我们选择这家酒店是因为它离侄女家很近。虽然这栋楼确实很老，但总的来说，房间住一晚还算足够。可惜的是，睡觉的时候，我们不得不换新的毯子和枕套，因为上面有污渍。如果一直开着风扇，房间温度还不错，但风扇不吹的时候，房间会暖和得多。早餐不错，选择也很多。不过早餐不是免费的，入住时甚至我们入座后都没有人解释。最糟糕的是我们想坐电梯退房的时候。三部电梯里，只有一部基本正常（整个周末）。我们等了将近20分钟，电梯停了三次后，我和丈夫（还有另一对夫妇）决定从8楼步行到大堂。结果，我们被耍了！我们到了楼下，有两个选择。一个是紧急出口，会发出警报；另一个是“禁止通行”，没有门把手（有人可以进去，但没人可以出来）。敲门之后，有人来开门，门直接通向餐厅，我们就从那里出去了😂。这感觉很奇怪，但如果他们三部电梯都正常的话，我们就不会选这个了。总的来说，我可能不会再选择这家餐厅了，但我会根据价格和离目的地的远近来考虑。 （原文） We chose this hotel because it was close to our niece's home. It is obviously a very old building but overall, the rooms were sufficient for one night. Unfortunately, when it was time for bed, we had to get a new top blanket and pillowcase due to stains. The room temp was good if you leave the fan on continuously but when it wasnt blowing, the room was much warmer. The breakfast was good and had many choices. Its not free and that was not explained upon check in or even when we were seated. The worst part was when we tried to catch an elevator to check out. Of the 3 elevators, only one worked primarily (all weekend). We waited almost 20 minutes and after 3 full elevator stops, my husband and I (and another couple) decided to walk down to the lobby from the 8th floor. Well the joke was on us! We got to the bottom and had two options. One was the emergency exit that would have sounded the alarm and the other was "no access" and didnt have a door handle (someone could walk in but noone could walk out). After pounding on the door, someone comes to open it and it leads right into the dining area and that's how we exited😂. It was quite strange but if they had all 3 elevators working, we wouldn't have chosen that option. Overall, I may not pick this location again but I'd consider it depending on the price and proximity to my destination.

（由 Google 翻译）非常漂亮的翻新酒店。房间很高，空间宽敞。地处市中心，非常安静。工作人员非常乐于助人。早餐提供欧陆式早餐或点餐，价格为$。晚餐价格为$。 （原文） Very nice updated hotel. Rooms are tall and plenty of space. Very quiet fir a downtown location. Staff was very helpful. Breakfast available as either continental or by order for $. Evening dining available for $.

（由 Google 翻译）这家酒店真的很棒。工作人员很友好，房间和酒店其他地方都很干净。我希望停车费能便宜点，但我用的是停车场，而不是代客停车，省了不少钱。酒店离这里不到一个街区，所以去那里非常方便。 （原文） This was a really nice hotel. The staff were friendly and everything was clean in my room and elsewhere throughout the hotel. I wish parking was cheaper, but I used the parking garage instead of valet and saved some $ there. It wasn't even a block away, so super easy to get to.

（由 Google 翻译）最棒的宅度假！我喜欢这里的室内泳池和漂亮的房间，最重要的是前台的工作人员！Amaree 真是五星级员工！唯一让我不满的是停车场 （原文） Best staycation ever! I loved the indoor pool and gorgeous rooms most importantly the staff at the front desk! Amaree Truly represents a 5 star employee ! Only thing I dislike is the parking structure

（由 Google 翻译）住了一晚，但没选这家。早餐很棒。登记入住的工作人员很棒。602房间开着空调，温度是74华氏度。在房间里住了一晚，然后让他们看看。9个小时后我回来了，什么也没做。我要求换房间。1322房间开着空调，温度是77华氏度！！我回到楼下，经理穿着裙子和拖鞋出来，就像刚从泳池边上下来一样。告诉我，如果我愿意，他们可以拿个风扇上来。是的。我想像4岁小孩一样睡在风扇下。问她是否还有其他房间“都卖完了！”她冲我吼道。我要求取消我的住宿，因为我无法忍受77华氏度的气温和风扇。“好吧”。我坐在4英尺外，在OMNI酒店找到了一个空位。漂亮的酒店！！！当我要收据时，前台的先生说，她可以把我安排到1504房间，尽管我已经预订了另一个房间。泳池女士没有道歉。去OMNI吧！！！ （原文） stayed one night but avoid the place. breakfast was great. checkin staff were great. room 602 was 74 degrees with AC on. managed one night in the room then asked them to look at it. returned 9 hours later and nothing. asked to change rooms. 1322 was 77 degrees with AC full bore!! went back down and the manager comes out with a dress and flops like she just got off a pool deck. told me theybcould bring a fan up if i wanted. yeah. i want to sleep with a fan like im 4 years old. asked if theres another room “all sold out!” she barked at me. asked to cancel my stay as i cant deal with 77 degrees or a fan. “fine”. i sit 4 feet away and find a n opening at the OMNI. beautiful hotel!!! when i ask for a receipt the gentleman at the desk said she could put me in 1504 AFTER i had already booked another room. no apology from said pool lady. go to the OMNI!!!

（由 Google 翻译）天黑后噪音大得吓人。我们联系前台时，被告知凌晨3点酒吧关门后噪音就会小一点！！！他们居然主动提出让我们在午夜换房间。工作人员很清楚210房间会很吵。 台球桌，也就是游戏室，简直是笑话。台球桌又小又不平整，台球也丢了，球杆也乱七八糟。 我们的套房晚上特别热，需要好好打理一下。 泳池很小，孩子们的户外玩具又大又长，根本没地方游泳。 我绝对建议你换个地方住。 （原文） The noise was horrible after dark. When we contacted the front desk about it we were advised it would quiet down after the bars closed at 3am!!! They did offer to let us change rooms at midnight. Staff were well aware that room 210 was going to be very loud. The pool table aka game room is a joke. The pool table was small, not level, the correct pool balls were missing, and the sticks were messed up. Our suite got extremely hot during the night and could use some TLC. The pool was small and kids had very large outdoor pool toys in it so there wasn’t any room to swim. I would definitely recommend staying somewhere else.

（由 Google 翻译）住宿体验很棒，下次再来一定还会住这里。我们之前订的房间空调坏了。打电话给前台不到五分钟，他们就帮我们换了一间位于走廊对面的新房间。两个房间都很干净。我喜欢房间的高天花板和建筑的设计。空间很大。早餐很棒。工作人员非常友好。物有所值。 （原文） Great stay and will definitely stay here when we come back. Our first room, the air conditioner wasn’t working. Within 5 min of calling the front desk they got us a new room across the hall. The rooms were both very clean. Loved the high ceilings in the rooms and design of the building. Lots of space. Breakfast was good. Incredibly friendly staff. Worth it.

（由 Google 翻译）这家酒店棒极了，原因有很多。首先，房间很大，而且装修得非常好。地理位置优越，交通便利，停车场门口就很近。附近有很多酒吧/餐厅。早餐和泳池都是额外的福利。 （原文） Awesome hotel for a number of reasons. First off the room was huge and in great shape. The location was easy to get to and parking garage doors away was very convenient. Lots of bars / restaurants nearby. Breakfast was an added perk and so was the pool.

（由 Google 翻译）警告：代客泊车员把我们的租车给了酒店的其他客人！！！ 我丈夫和儿子周末来印第安纳波利斯参加篮球选拔赛，我们选择这家酒店是因为它离步行者队球场很近，而且只提供代客泊车服务。一切都很顺利，直到今天早上，我丈夫去代客泊车处取车时，他们竟然找不到车了？自从他们昨天入住以来，他一直没动过车，所以这很奇怪。结果发现，昨晚值班的代客泊车员竟然把我们的车给了酒店的另一个住客！我们原本美好的长周末现在变成了一场噩梦，我们得想办法从那个把车开到俄亥俄州的人那里把车要回来……强烈不推荐这家酒店。 （原文） WARNING: Valet gave our rental car to another guest at the hotel!!! My husband and son are in Indianapolis for a basketball combine over the weekend and we picked this hotel to stay because it was near the Pacers. Its also valet only parking. Everything was wonderful until this morning when my husband went to get the car from the valet and they could not locate it? He didn't move it since they checked in yesterday, so that was odd. Turns out, the valet that was working parking last night GAVE OUR CAR TO ANOTHER PERSON STAYING AT THE HOTEL. So our nice long weekend has turned into nothing but stress trying to figure out how to get the rental car back from the person who took it - to Ohio...DO NOT RECOMMEND.

（由 Google 翻译）我租了这间房间一周。非常干净安静，但真正让我流连忘返的是Angela女士。她负责饮料和餐饮。如果你想有宾至如归的感觉，和家人团聚，那么Angela女士绝对是你入住期间最想拜访的人。她拥有令人惊叹的积极能量，能让你不费吹灰之力就展露笑容。我很喜欢这里，前台工作人员乐于助人，通情达理。Angela女士的热情好客和善良也让我渴望再次光临。我希望每天早上都能来这里吃早餐，用她带来的积极氛围开启美好的一天。 （原文） I rented this room for a week. Very clean and quiet, but the thing that’ll bring me back is Mrs.Angela. She is the beverage and food server. If you want to feel like you are at home with family this is the person you wanna come and visit while you are at this location. She is an amazing force of positivity and she will make you smile without even trying. I love this location the front desk people are so helpful and understanding, but Miss Angela keeps me wanting to come back because of her hospitality and kindness. I wish I could come here for breakfast every morning just to start my day off with positive vibe that she gives off.

（由 Google 翻译）去看比赛，地理位置绝佳。有点拥挤，但带小孩也还好……酒店干净整洁，早餐美味，地理位置优越，代客泊车服务也很棒。而且允许携带宠物！虽然不太适合带宠物上厕所，但我们的女儿还小，所以我们就凑合着用了！总而言之，第一次去印第安纳波利斯市中心看小马队的比赛，真是太棒了！ （原文） Perfect location if going to a game. A little crazy but not too crazy to have little kids around...clean hotel with a good breakfast in a prime location with great Valet. Pet friendly at that! Not a great place to take your pet to potty but our girls are small so we made do! Overall FANTASTIC first trip to Downtown Indianapolis to see a Colts game!

（由 Google 翻译）酒店员工很棒。房间非常独特，而且很大。为什么是三星级？房间那么大，空调跟不上，我觉得他们晚上会把空调关掉。我的大多数商业伙伴都对空调有同样的抱怨，躺下时空调一开始很凉，但半夜醒来却很热。他们最大的问题是：噪音！！人们骑着摩托车和汽车聚集在酒店门前。他们发动摩托车，大声播放音乐，大喊大叫，一直到凌晨 2 点或 3 点。因为噪音太大，我不得不在半夜要求换房间。噪音震动了电视屏幕，在我的胸腔里回荡。这家酒店的闷热、潮湿和噪音让我在那 3 个晚上无法忍受。换房间后噪音就不再是问题了，但闷热和潮湿让我的住宿体验很糟糕。再次强调，酒店员工很棒！非常乐于助人，他们也知道噪音的问题。 （原文） The hotel staff were great. The rooms were very unique and big. Why the 3 stars? The rooms are so big, the AC doesn't keep up with it, and I think they throttle the AC back at night. Most of my business partners all had the same complaint about the AC, it starts off cool when you lay down, but in the middle of the night you wake up hot. Here is the biggest issue they have: The NOISE!! People gather in front of this hotel on motorcycles and cars. They rev the bikes, blast the music, and yell and scream until 2 or 3 am. I had to ask to move rooms at midnight because of the noise. It vibrated the TV screen and echoed through my chest. The heat, humidity, and the noise at this hotel made it unbearable for those 3 nights. The noise was not an issue once I moved rooms, but the heat and humidity made this a bad stay. Again, the staff was great! Very helpful and they know about the noise.

（由 Google 翻译）网上预订和入住时的特殊要求没有得到满足。网站上说这是无烟设施，但主走廊里有浓重的香烟味。我们拿到了预订的两个房间的钥匙，走进第一个房间时，有人在维修浴室。浴室里还挂着一条脏毛巾，我们很幸运，在踩到地毯之前发现了一块玻璃碎片。显然地毯没有吸尘。我们走进第二个房间时，它根本没有打扫过，我们不得不等它打扫干净。两个房间里都有蜘蛛。房间很闷热，但我们住的两个晚上，过了一会儿我都把空调关掉了，因为空调里面发生的事情导致我喉咙痛、鼻子不通。 （原文） Special requests when booking and checking in online aren’t followed. The website says it’s a smoke free facility but the main hallway smells strongly of cigarettes. We got keys to the two rooms we booked and the first room we walked into had someone doing maintenance in the bathroom. There was a dirty towel still hanging in the bathroom and we were lucky to spot a shard of glass on the carpet before we stepped on it. Clearly it hadn’t been vacuumed. The second room hadn’t been cleaned at all when we walked in and we had to wait for it to be cleaned. There were spiders in both rooms. The rooms were muggy but I ended up turning the air off after awhile both nights we stayed because whatever was going on inside the AC unit caused a sore throat and stuffy nose.

（由 Google 翻译）真是个破地方。刚进大堂，就臭气熏天。然后前台没人，你得等着。好不容易订到一间房，一走进去，里面比大堂还臭。电视坏了，所以我被换到了另一个房间。窗户大开着，没有纱窗。马桶水箱里装不下水，我不得不自己动手把垃圾桶拿来，从浴缸里接满水，再倒进马桶。我到的时候地毯都没人吸尘。我以后再考虑住贝蒙特酒店吧。我想价格应该是最先考虑的因素。 （原文） What a crap hole. First walk in the lobby, it stinks. Then you wait because no one is at the front desk. Finally get a room, walk in and it smells worse then the lobby. TV doesn't work, so I get moved to another room. Window is wide open with no screen. Toilet doesn't fill up so I had to manually take the trash can, fill with water from the tub and pour into toilet. Carpet was not vacuumed upon my arrival. I'll think twice about another Baymont. I guess the price should have been the first indication.

（由 Google 翻译）这家酒店太糟糕了，员工能力不足，态度粗鲁。 房间很脏，灯罩不见了，窗帘上有弹孔，地板上还有虫子和杂物。房间根本没打扫过。 房源信息中的照片不准确。我们特意额外付了按摩浴缸的钱，但到达后他们却说这个房间没有按摩浴缸。 他们承认这种情况经常发生，有人付了按摩浴缸的钱，但房间里却没有按摩浴缸。他们拒绝给予任何形式的补偿。员工粗鲁无礼。他们还让我们在入住时间之后等了一个多小时才有房间。 （原文） This hotel is gross, staff are incompetent and rude. Rooms are dirty, missing lamp shades, bullet holes in the curtains, bugs and items left on the floor. Not cleaned room. The photos in the listing are not accurate. Specially paid extra for a jacuzzi tub then when we arrived they stated this room has no jacuzzi tub. They admitted that this happens all the time, people pay for the jacuzzi room but the room has no jacuzzi. They refused to give any type of compensation. Rude staff. They also made us wait over an hour past check in time for the room to be available.

（由 Google 翻译）警告：远离！！！！零星肯定是必须的。这是我住过的最脏的酒店！！！我和丈夫还有两个小孩一起来的。我丈夫预订了这家酒店，他是男的，所以预订前没看评论。我们得找个地方住，其他10家酒店都订满了，我们快要绝望了。我们应该开车去市中心，再花100美元，这样就不用睡在一个脏兮兮的坑里了。 地毯和墙壁到处都是污渍和霉菌！！！！每个插座、灯、电器和电线都破烂不堪，上面沾满了灰尘、铁锈和碎屑。地板没有吸尘，到处都是碎屑和面包屑。房间里有苍蝇。床根本放不下床架。浴室的浴缸/淋浴间锈迹斑斑、霉菌多得令人作呕。每件家具都磨损严重，没有彻底清洁/沾满了污渍或霉菌。房间又臭又闷又潮湿。每个人的脚上都沾满了黑色的烟灰。 这房间唯一干净的就是床单（上面的被套脏兮兮的，还有香烟烧的洞）和毛巾。不过这已经是最低标准了。 我真搞不懂这地方怎么还没被关闭。别像我们一样傻乎乎地忍受着。其他任何好评，肯定是嗑药了或者假的，因为无数其他评论都能证明这地方简直就是个垃圾场。我本来可以再加20张照片来证明它有多脏。等我们醒来再加更多吧。 *****编辑：我睡不着，因为我太恶心、太尴尬了，竟然让我的孩子睡在这个地方。起床吃安眠药，发现双人床之间的床头柜上，一只蟑螂就在我脸边。 （原文） WARNING STAY AWAY!!!! 0 stars needs to be an option. This is the most filthy hotel I have ever stayed in!!! Came with my husband and 2 young children. My husband booked and he’s a man so he didn’t read reviews before booking. We had to find a place to stay and 10 other hotels were booked and we were getting desperate. We should have just drove downtown and spent another $100 to not have to sleep in a filthy pit. Carpet and walls had stains and mold everywhere!!!! Every single outlet, lamp, appliance, and electric cord is falling apart and covered in dirt, rust, and debris. Floors were not vacuumed, debris and crumbs everywhere. Flies in the room. Beds do not fit on the bed frame. Bathroom tub/shower absolutely disgusting with rust and mold. Every piece of furniture is worn down and not fully cleaned/covered in stains or mold. Room is smelly, hot, and humid. Everyone’s feet are covered in black soot. The only things clean about this room were the sheets (the covers on top were stained and had cigarette holes burned into them) and towels. But that is the bare minimum you would expect. How this place has not been shut down is beyond me. Don’t be an idiot like us and put up with it. Any other reviews that are positive, they must have been high on drugs or fake because tons of other reviews can confirm that this place is a straight garbage dump. I could have added 20 other photos to show how nasty. Heck maybe I’ll add more when we wake up. *****EDIT: couldn’t sleep because I’m so disgusted and embarrassed that I’m letting my children sleep in this place. Got up to take sleeping pills and found a COCKROACH right by my face on the nightstand between the double beds.

（由 Google 翻译）再也不来了！再也不来了！我住过一些糟糕的酒店，但这家绝对是最糟糕的！因为工作原因，我每周都会在酒店房间住3-4晚。很多时候每天都换不同的酒店。无论如何都别住这家。159号房间 （原文） Never again! NEVER AGAIN! I’ve stayed in some crappy hotels, but this one wins the award for the crappiest! I stay in a hotel room 3-4 nights of each week because of my job. Many times it’s a different hotel every day. Avoid this one at all cost. Room 159

（由 Google 翻译）入口很脏，一走进去就能闻到一股难闻的气味，走廊和房间里的地毯都令人作呕。床单应该隔天换一次，但我们的床单却从未换过，没有毛巾可以换脏的，尽管酒店远没有客满。冰箱把我们所有的蔬菜都冻坏了，没有调节温度的旋钮，而且还漏水。空调用胶带缠着，大部分时间都能用。床很干净，员工也很友好，但酒店有很多不足之处，下次我去探望家人时不会再住这里了。 （原文） The entrance is dirty and as soon as you walk in a foul smell hits you, the carpet in the halls and rooms are both disgusting. Sheets are supposed to be changed every other day, ours were not touched, no available towels to exchange dirty ones with, even though hotel was far from fully booked, fridge froze all our veggies and ruined them, no dial to turn it down and it leaked. AC unit has duct tape around it and worked most of the time, Beds were clean and staff was friendly, but the hotel left a lot to be desired and my next visit to family will not be here.

（由 Google 翻译）我住过的最差的酒店。泳池脏兮兮的，而且下水道。电梯坏了，早餐也糟糕透了。看起来太匆忙了，香肠都没烤好。什么都没盖好。然后他们还要求不要把食物送到我们房间。你们要怎么安置那些想吃剩菜却没地方坐的人呢？我再也不来这里了。走廊里有异味，也许地毯需要清洗了。这家酒店真的需要立案调查。他们应该给上周末来过这里的每个人打折。 （原文） The worst hotel I ever stayed at. The pool nasty and down. Then the elevator was out and the breakfast was HORRIBLE. It looked rushed the sausage was not done. Nothing was covered. Then they ask not to take food to our room. Well how are you going to accommodate everyone that was trying to eat the scraps with no place to sit. I will never come back here. The hallways smell maybe the carpet needs cleaning. This place really need a case violation. And they need to give everyone a discount who was there this past weekend.

（由 Google 翻译）如果可以的话，我愿意给零星。这家酒店极其破败，套房的门是外门。我抵达时的数字钥匙无法使用，在收到也无法使用的实体钥匙卡后，我两次与前台联系，他们告诉我在房间外等候维修。我在印第安纳州 8 月的酷暑中坐在外面等了 20 分钟，但维修人员始终没有来我们的房间，我之所以能进去，是因为我拦下了一位要去另一个房间的酒店工作人员。第二天晚上，我的实体钥匙卡又无法使用，所以我不得不回到前台。这次我让人跟着我到房间，发现房间被撬门锁了，我的财物被盗，物品被移动了。那天晚上经理不在，已经是晚上 9:30 了，我收拾行李离开了。作为一名在美国各地希尔顿酒店工作多年的单身女性旅行者，这种事情从未发生在我身上，我不再感到安全虽然前台工作人员态度很好，但他们几乎无力解决所有问题，包括退还我当晚的房费。第二天早上我报警了。我在大堂的时候听到其他几位客人无法进入房间，所以这家酒店肯定出了问题。我至今还没有接到希尔顿的回电或退款。 （原文） I would give zero stars if I could. The property is incredibly run down, and the property has exterior doors to the suites. My digital key didn't work upon arrival, and after checking with the front desk twice after receiving physical key cards that also didn't work, I was told to wait for maintenance outside our room. I sat outside in the Indiana August heat for 20 minutes waiting for maintenance who never came to our room, and I was only let in because I flagged down a hotel staff member going to another room. The second night my physical key card didn't work again, so I had to go back to the front desk. This time I made someone follow me to the room, and discovered it had been broken into and my property had been stolen and items moved. A manager was not available that night, it was after 9:30pm, I packed up and left. As a solo traveling female with YEARS of experience with Hilton across the United States this has never happened to me, I no longer felt safe on property. While the front desk staff was very nice, they had no ability to fix most of the issues, including refunding my stay that evening. Police report was filed the next morning. While I was in the lobby I heard several other guests who couldn't access their rooms so something is very wrong with this property. I have yet to receive a callback from Hilton or a refund.

（由 Google 翻译）走廊里闻起来很香。这家酒店以前是公寓楼，所以房间散落各处。我遇到的一个问题是前台的那个人根本不跟我岳母打招呼，他记录了她的信息，却没有跟她闲聊，也没有和她眼神交流。他就像在自己的空间里一样。他咕哝了几句就走开了，然后把钥匙给了我们。如果你不爱说话，但要主动跟人打招呼，热情好客，那就没问题了。房间也很热，总的来说，我以后不会再来了。 （原文） Smells very nice in the hallways. The hotel use to be an apartment complex so the rooms are all over the place. The one issue I had was the guy at the front desk didn’t greet my mother in law, he took her info and didn’t really make small talk or eye contact. He was sort of in his own space. He mumbled something to HIMSELF and walked away then got us our keys. It’s ok if you’re not a talker but greet people and be welcoming. The rooms were hot as well, overall will not be coming back.

（由 Google 翻译）第一晚，我的沙发床单上沾满了污渍，所有东西都黏糊糊的，有点脏。第二天早上跟前台沟通后，前台把房间打扫干净，还给我换了新的床上用品。房间看起来很糟糕，需要重新装修一下。以我付的价格，我本来希望房间能好一点。照片里有浴室和厨房，其他的我没拍，因为我想好好享受假期。 （原文） First night my bed sheets for couch had stains on it also everything was sticky and slightly dirty but talked to front desk next morning and cleaned it well and gave me fresh bedding but room was nasty looking needs to be remodeled with the price I was charged I would expect little nicer. Pics are in bathroom and kitchen and more i didnt take cause I wanted to enjoy my time off

（由 Google 翻译）我是希尔顿荣誉客会会员，接下来三天我住在印第安纳波利斯另一家希尔顿酒店。我送妈妈去城里看病，之后需要开个Zoom会议，我以为其他希尔顿会员会允许我在大堂里开会。我礼貌地询问了前台，两位员工都说可以。结果一个小时后，我却被要求离开，理由是我没有入住这家希尔顿酒店。这太奇怪了。我待在那里的整个过程中，大堂里根本没有其他人。印第安纳波利斯希尔顿酒店似乎只有在能直接盈利的情况下才会关心客人。我经常出差。这家酒店简直是万豪集团的营销利器。我以后再也不会入住印第安纳波利斯的希尔顿酒店了。 （原文） I’m a Hilton Honors member and I’m actually staying in a Hilton Hotel in another part of Indianapolis for next three days. I dropped my mom at a medical appointment in this part of town and I needed to do a Zoom call and I assumed that a fellow Hilton would allow me to sit in the lobby and conduct a Zoom call. I asked politely at the desk and two employees told me it was fine. after an hour I was asked to leave and told it was because I was not staying at this particular Hilton. It was bizarre. No one else was in the lobby the entire time I was there. Hilton Indianapolis does not have any interest in helping guests unless THAT IMMEDIATE PROPERTY is directly profiting. I travel a lot for work. This hotel is great marketing - FOR MARRIOTT. Never will I stay at an Indianapolis Hilton again.

（由 Google 翻译）如果可以给零星，我一定会给。我们在回密歇根的路上预订了这家酒店。我之前没看评论，真希望我看过……评论确实不太好。 但我们还是决定去试试。我们到了之后，酒店和周围的环境看起来都很破旧，维护得也不好。好像没有电梯。更糟糕的是，他们给了我们一个已经有人住的房间的钥匙！！ 我们立刻回去取消预订，然后就离开了。不确定能不能退款，得刷退房卡，这太荒唐了。 别去这家酒店了 （原文） If I could give zero stars I would. We booked this hotel while on the road on our way back to Michigan. I did not look a the reviews beforehand and wish I would have...they were not great. Still we decided to try it. We arrived and the hotel and it's grounds look run down, not well kept. There does not appear to be elevators. What made things worse, they gave us keys to a room that was already occupied!! We immediately went back to cancel and left. Not sure we will get a refund, will have to check out card but man that is ridiculous. Skip this hotel

（由 Google 翻译）房间漂亮、宽敞、干净，但优点也就到此为止了。我们4:30到的，入住时间是3点，房间还没准备好。因为要去看棒球比赛，所以我们5:30就离开了。前台告诉我们，我们回来的时候房间“应该”在10点之前准备好。大约7点的时候，我们仍然没有电子钥匙，于是我拨打了希尔顿酒店的1800电话，他们联系了酒店，神奇的是，房间已经准备好了。凌晨3点，我不得不打电话给前台，因为停车场里有一个派对（还有投掷沙包游戏）。我三次要毛巾，但都没收到。周六晚上，我们问前台早餐几点，被告知6点，但6点的时候早餐还没送来。离开的时候非常失望。那天晚上，我再次拨打希尔顿酒店的1800电话投诉，并不是想找什么麻烦，只是想让酒店管理层和希尔顿公司知道发生了什么事。三天后我又打了电话，因为我们没有收到酒店承诺的任何消息。这时那位女士打电话给酒店，和总经理艾莉森通了电话。艾莉森告诉她，她不想和我说话，因为她已经和我谈了 20 分钟关于我的住宿问题了。她还说，因为我们到得太早，房间还没有准备好，停车场是由他们雇的警察巡逻的，所以是警察的错，才导致那里有聚会，早餐直到 6:30 才供应（仍然不知道干净的毛巾怎么了）。我从来没和艾莉森说过话，我现在已经给她打过两次电话了，她也不回电话。希尔顿做得更好。你们不应该拥有这种无能的管理层，他们在管理酒店方面做得一塌糊涂，公然撒谎，拒绝与顾客交谈，只是道歉。如果你想要一个舒适轻松的住宿，千万不要住在这家酒店！ （原文） Rooms were nice and spacious and clean but that's about where the good ended. We arrived at 4:30, check in time is 3, room wasn't ready. Had to head to a baseball game so we left at 5:30. Was told by front desk our room "should be" ready by 10 when we got back. Around 7 we still didn't have a digital key so I called and Hilton 1800 number who called the hotel and magically a room was ready. At 3am I had to call the front desk bc there was a party in the parking lot (complete with cornhole). I requested towels three times and never received them. Saturday night we asked the front desk what time breakfast was and was told 6, breakfast was not out at 6. Left very disappointed. That night I called back to the Hilton 1800 number and logged a complaint, wasn't looking for anything just wanted the hotel management and Hilton corporate to know what had happened. Called back three days later bc we never heard from the hotel as promised. At that point the lady called the hotel and spoke to the GM Allison. Allison told her she didn't want to talk to me bc she had already spoken to me for 20 mins about my stay. She also said our room wasn't ready bc we arrived early, the parking lot is patrolled by police they hired so it's the police's fault there was a party and that breakfast isn't served until 6:30 (still don't know what happened to the clean towels). I never spoke to Allison, I've now called her twice and she won't call back. DO BETTER HILTON. You should not have incompetent management that does a half ass job running the hotel, blatently lies and refuses to speak to the customers and just issue an apology. Do NOT stay at this hotel if you want a nice smooth relaxing stay!

（由 Google 翻译）他们的早餐不错。然而，他们没有提供任何关于所供应产品的信息。没有配料表。我认为，提供食物却不知道其成分是违法的。例如，炒鸡蛋（不仅仅是鸡蛋）、香肠（配料很丰富）、炸土豆（不仅仅是土豆）、酱汁和其他食物。工作人员无法获取这些信息，因为食物包装上没有标签。 （原文） They have a nice breakfast. However, they have no information about the products they are serving. No ingredient lists. I think it should be illegal to serve food and have no clue what it is made of. For example scrambled eggs( not just eggs) sausage ( many ingredients) fried potatoes ( never just potatoes) sauces and other items. The staff cannot retrieve the information because the bags of food are not labeled.

（由 Google 翻译）家庭度假期间在这里住了一晚。这家酒店很不错。房间宽敞干净。床很舒服。我们住的是套房，所以还有沙发。早餐不错，选择也很多。停车位充足。总的来说，我们在这里住得很愉快。 （原文） Stayed here overnight during a family vacation. This is a nice hotel. Room was spacious and clean. Beds were comfortable. Ours was a suite, so had a couch as well. Breakfast was good n lots of options. Plenty of parking space. Overall, we enjoyed our stay here.

（由 Google 翻译）工作人员非常友好，乐于助人，但房间设施略显不足。很多小问题加在一起：淋浴很脏，房间清洁不彻底，家具也磨损严重。就连大堂的坐垫上都有大片裂痕。急需翻新。 （原文） The staff is really nice and helpful, but the rooms are lacking. Lots of small things add up: the shower was dirty, the room was not well cleaned, and the furniture shows wear. Even the cushions in the lobby had large gashes in them. In great need of a refresh.

（由 Google 翻译）还行。员工和茶水间没什么可抱怨的，不过房间需要一些细心的打理。白毛巾超级薄，有一条毛巾泡在水里都快被撕碎了。咖啡机摇摇晃晃，好像底座没了似的。冰箱大小合适，也很干净。空调风扇整晚都很响，这点没办法。只住了一晚，所以没什么大不了的，但考虑到你在那里花的钱，能有一条像样的毛巾就太好了。 （原文） It was ok. No complaints about the staff or pantry though the room needs some tlc. The white towels are super thin, one wash cloth shredded in the water. The coffee maker wobbled like a base was missing. The fridge is nice size and clean. The air conditioner fan was loud all night, couldn't change that. It was for one night so it didn't matter too much, but for the money you spend there it really would be nice to have decent towels.

（由 Google 翻译）房间不错，挺体面的。里面有厨房水槽、微波炉和冰箱。提供免费早餐。 大堂里有个不错的用餐区。房间里还有沙发和书桌，方便办公。我会再次入住这家酒店。 （原文） The room was nice, decent. It had a kitchen sink, microwave and fridge. Free breakfast. Nice eating area in the lobby. The room also had a sofa and desk for work space. I would utilize this hotel again.

（由 Google 翻译）Adela 简直是超级明星！我旅行了一整天，很晚才到酒店，感觉筋疲力尽。Adela 帮我办理了入住，她无微不至地照顾我，就像家人一样。她知道时间很晚了，而且所有餐厅可能都关门了，所以她不仅递给我一些贝果，还亲自为我准备了。我住过很多酒店，但从未体验过如此热情周到的员工。非常感谢大家，尤其是 Adela！ （原文） Adela is an absolute superstar! I had a long day of travel and arrived at the hotel late, feeling pretty worn out. Adela checked me in and went above and beyond, taking care of me like family. She knew it was late and that all the restaurants were likely closed, so she didn't just offer me some bagels—she personally prepared them for me. I've stayed at a lot of hotels, but I've never experienced that level of kindness from a staff member. A huge thank you to everyone, and especially to Adela!

（由 Google 翻译）我们遇到的每一位员工都非常棒！他们都非常友好、耐心且乐于助人。唯一让我不太满意的是房间内的用品比较少。浴室里没有像润肤露这样的常用物品。这虽然不是什么大问题，但如果您计划入住，还是需要注意一下。 （原文） Every staff member we encountered was fantastic! They were all very friendly, patient and accommodating. The only thing I didn’t love was the lack of in room amenities. They do not include the normal things like lotion in the bathrooms. Not a huge deal, but something to be aware of if you’re planning to stay.

（由 Google 翻译）酒店位置不错，不在州际公路或主要干道旁边。房间里唯一能听到的噪音就是走廊里有人跑来跑去和大声说话的声音。睡觉时用白噪音机就解决了这个问题。酒店员工都很棒，除了10月27日那天负责早餐的那位女士。她早上8点59分就想拉起隔离栏挡住人。当时有个女士正在给她的两个小孩做华夫饼，还想买果汁。那位女士说她得回去继续做，结果早餐女士对她翻了个白眼，看起来很不高兴。 （原文） It was nice that the hotel is not right next to the interstate or major highway. The only noise you could hear in the room was the people running down the hall and talking using an outside voice. A sound machine while sleeping took care of that. The hotel employees were great except for the breakfast woman on 10/27/25. She wanted to put up the barrier to keep people out at 8:59. There was a lady that had started making waffles for her 2 little kids and was trying to get juice as well. The lady said I need to come back to finish and the breakfast woman gave her a head roll and seemed upset.

（由 Google 翻译）出差旅行往往意味着要住无数家酒店，但不得不说，最近在这家酒店的体验真是令人愉悦。抵达酒店后，我立刻被那令人惊艳的大堂所吸引，它不仅外观精美，而且弥漫着令人愉悦的香气，为我的入住体验营造了温馨的氛围。 当我走到前台时，Jazzy 热情地迎接了我，她真诚的微笑和卓越的客户服务让我感觉与众不同。她毫不费力地让入住过程变得顺畅而愉快，这正是我在漫长的一天旅途后所需要的。 当我回到房间时，我惊喜地发现它一尘不染，床也异常舒适。感觉就像一个舒适的休憩之所。毫无疑问，我期待着以后每次来印第安纳波利斯时都能再次入住这里！ （原文） Traveling for work often means staying in countless hotels, but I have to say, my recent experience at this location was truly delightful. Upon arrival, I was instantly captivated by the stunning lobby, which not only looked beautiful but also had an inviting aroma that set a warm tone for my stay. As I approached the front desk, I was welcomed by Jazzy, whose genuine smile and outstanding customer service made all the difference. She effortlessly made the check-in process smooth and enjoyable, which was exactly what I needed after a long day on the road. Once I got to my room, I was pleasantly surprised by its pristine cleanliness and the remarkably comfortable bed. It felt like a cozy retreat. Without a doubt, I look forward to returning here whenever I find myself in Indianapolis!

（由 Google 翻译）我们在这家酒店住了一晚，惊喜万分。酒店虽然算不上最现代化，但大堂非常华丽，房间也不错。我们住的房间（一张特大床）不算大，但只有我们两个人，干净舒适。停车场灯光明亮，干净整洁，让人感觉很安全。虽然没有早餐（不过对我们来说也还好），但酒店提供了咖啡，味道不错，而且储备充足。我们完全听不到其他客人的动静，非常安静。 酒店的客户服务非常棒。我和三个客人互动了，为我们办理入住的年轻女孩非常热情友好。我们聊了聊他们布置的秋季装饰和她的猫。前台的两位先生早上也非常热情友好，我和他们聊了几分钟。 唯一让我不太满意的是，他们收取50美元的“杂费”押金。不过我猜他们这么做是因为有需要。我们昨晚才住，所以现在判断需要多长时间才能恢复还为时过早。无论如何，我们一定会再次入住这家酒店。 （原文） We stayed one night at this hotel and was extremely pleasantly surprised. It wasn’t the most modern, but the lobby was gorgeous and the room was fine. The room we had (1 king size) wasn’t huge but there were only 2 of us, it was clean and comfortable. The parking lot was lit and clean, and felt safe. Although there was no breakfast (which was fine for us anyway) there was coffee available and it was decent and well stocked. We did not hear a peep from other customers. It was extremely quiet. The customer service was AMAZING. I interacted with 3 people, the young gal that checked us in was delightful. We chatted about the fall decorations they had up and her cat. The 2 gentlemen at the front desk early morning were extremely pleasant as well and I chatted with them for a few minutes. The ONLY thing I wasn’t crazy about was that they charge a $50 deposit for “incidentals”. But I’m assuming they do that because there’s been a need for that. We just stayed last night so it’s too soon to tell how long it will take for the hold to come off. Regardless, we will definitely stay at this hotel again.

（由 Google 翻译）一走进这家酒店，就能闻到一股怪味。对我来说，就是狗/宠物的味道。但走廊和我的房间里都有这种味道。味道就像是地毯上的泥土味，闻起来像湿狗。前台服务很快，年轻的女士非常友好热情。酒店装修精美，看起来很干净。然而，我的房间床单和家具上都有污渍。我非常喜欢我的房间有一个露台，方便我的小狗到外面上厕所。床很舒服。总的来说，这是一个非常适合宠物入住的地方，闻起来和看起来都像宠物一样。 （原文） Immediately upon walking inside this hotel there is an odor or smell. For me, it just smelled like dogs/pets. But it smelled like this in the hallways and in my room. It’s like the smell was ingrained in the carpet. It smelled like wet dog. The front desk service was quick and the young lady was very nice and friendly. The hotel is decorated nicely and seemed very clean. However, my room had stained sheets and stained furniture. I thoroughly enjoyed that my room had a patio. It made it convenient for my small dog to go outside to potty. The bed was comfy. Overall, this is a very pet friendly place and it smells and looks like one.

（由 Google 翻译）首先，入住时，我们被告知房间里有一张折叠沙发，但实际上根本没有。连一张沙发都放不下；酒店宣传有泳池和按摩浴缸，但实际上没有按摩浴缸；酒店宣传早餐，但菜单简单，价格却很贵；酒店宣传有酒吧，但实际上没有。工作人员很友好，位置也很棒。 （原文） Let's start with at check in, we were told there was a fold out couch in room and there definitely wasn't. Not even enough room for one, advertises pool and whirlpool and there is no whirlpool, advertises breakfast but it is minimal menu at max price, advertises bar and there wasn't. Staff was friendly and location is great.

（由 Google 翻译）地理位置优越。我们和队友一起住在这里观看垒球锦标赛。附近有很多餐厅，户外氛围也非常好。房子最近易主了，所以有些地方正在维修。不过，Jasmine 和 Akil 尽力让我们住得愉快。明年一定会再来。 （原文） Great location. We stayed for Softball tournament with our team. Lots of restaurants close by and really nice outdoor ambiance. The property recently changed ownership, so there are a few items being repaired. But Jasmine and Akil did their best to make our stay a pleasant ss possible. Definitely coming back next year.

（由 Google 翻译）这真是个很棒的住处！我平时不怎么点评，但在如今这个客户服务水平低到可以忽略不计的时代，我还是想感谢他们做得如此出色。他们满足了我的所有需求，解答了我的所有疑问。和我交谈的每个人都很有礼貌。房间超级干净。整个酒店氛围都很棒。我打算下次再来这里住。 （原文） This is a wonderful place to stay! I don’t leave reviews often, but in a day and age where customer service is bare minimum, I wanted to thank them for a job well-done. They took care of my every need and question. Every single person I talked to was polite. The rooms were SO clean. The whole hotel had a great atmosphere. I plan on staying here again.

（由 Google 翻译）总的来说，房间没有达到预期。没有熨斗和微波炉，微型冰箱坏了，也没有便携式婴儿床/游戏围栏。阳台很不错，而且他们有洗衣机/烘干机，虽然价格不菲。然而，他们不提供免费早餐，这令人失望。另一个缺点是没有室内恒温泳池，而且室外游泳池也关闭了。 （原文） Overall, the room fell short of expectations. No iron or microwave, the micro-fridge didn’t work, and there was no portable baby crib / playard available. The balcony was a nice feature, and they do have washer/dryer facilities, though quite expensive. However, they don’t offer complimentary breakfast, which was disappointing. Another downside was that there was no indoor heated pool, and the outdoor pool was closed

（由 Google 翻译）我在这家汽车旅馆的住宿体验非常棒。房间干净宽敞，维护良好。床很舒服，而且我很喜欢一些小细节，比如干净的床单、快速的无线网络和迷你冰箱。工作人员非常友好热情，入住和退房手续非常便捷。停车方便，地理位置优越，靠近餐厅、加油站，而且很容易上高速公路。 就价格而言，性价比无与伦比。我一定会再次入住这里，并强烈推荐给所有寻找舒适实惠住宿的人。 （原文） I had a great experience staying at this motel. The room was clean, spacious, and well-maintained. The bed was comfortable, and I appreciated the little touches like the fresh linens, fast Wi-Fi, and a mini-fridge. The staff was incredibly friendly and helpful, making check-in and check-out a breeze. Parking was convenient, and the location was perfect close to restaurants, gas stations, and easy access to the highway. For the price, you really can’t beat the value. I would definitely stay here again and highly recommend it to anyone looking for a comfortable and affordable place to stay.

（由 Google 翻译）从始至终，Raj 都非常棒。她总是面带微笑地迎接你，并且非常努力地确保你住得舒适。我和家人多年来住过不同的房间，每间都非常干净整洁。床也很舒服。一定会再来的。 （原文） From start to finish Raj is wonderful. She greets you with a smile and is very sure to make sure that your stay is very comfortable. Me and my family have stayed in different rooms over the years and they have all been very nice and clean. Beds are comfortable. Will definitely be coming back.

（由 Google 翻译）我住在这个地方，对前台这位老太太除了友善之外什么都没做。她对我很刻薄？我已经在 booking.com 上全额付款，并在入住期间支付了超过 900 美元，而且是在退房日期之前预付的！！！这位女士在我熟睡中工作了 14 个小时后，晚上 11:30 打电话给我？她在电话里冲我大喊大叫，指责我没有付款，说我有麻烦了？我应该报警，这样就会有记录！诬告和扰乱我的安宁！她对我如此粗鲁无礼！！！如此不专业，当着别人的面无缘无故地羞辱我？？？我已经全额付款了？？？她从来没有为她的错误向我道歉，只是笑了笑？？？明明是她的错误，为什么她要这么骚扰我？然后每次我来到前台，她都会更加骚扰我，用更多的诬告攻击我？她会攻击我，指责我更多不真实的事情??? 我不值得遭受这种不专业的诬告行为！我觉得这种歧视毫无理由！！！不要对她好，她会指责你做你没有做过的事情！！！我的天哪！！！我确实又延长了一周，但我肯定她会再次指责我没有付款，并认为对一个已经全额付款的人撒谎很有趣？？？然后就因为是个好人而被歧视？？？不要在这里浪费你的钱，我不得不在其他地方预订，远离这个讨厌的老太太😔有些地方太不专业了，不值得花你辛苦赚来的钱，真是太可悲了！！？那天我太累了，因为她真的让我压力很大，没睡觉！！！她也住在那个地方，这可能也让她很不专业？？？我要退款！！！从2025年5月26日到2025年5月31日，这里是最糟糕的住宿地点，根本睡不好觉！！！她会因为对你做错的事打电话骂你！！！祝福大家，谢谢…… （原文） I stayed at this location nothing but nice to this older lady at the front desk. she is nasty to me? I paid in full with booking.com and paid over $ 900.00 for the duration of my stay at this hotel and paid in advance before my check out date!!! This lady called me at 11:30 at night after I worked a 14 hour day in deep sleep? She is yelling at me on the phone accusing me of none payment telling me I was in trouble??? I should have called the police so it would have been documented! For false accusations and disturbing my peace !She was so rude and nasty to me!!! So unprofessional and in front of other people humiliating me for no reason??? When I was already paid in full??? She never apologized to me for her mistake she just laughed ??? Why did she harass me so much when it was her mistake? Then every time I came to the front desk she would harass me even more attacking me with more false accusations? She would attack me and accuse me of more stuff that was not true??? I did not deserve that unprofessional conduct of false accusations towards me! I feel the discrimination acts towards me for no reason!!! Don't be nice to her she will accuse you of things you have not done!!! OMG !!! I did extend for another week but I am sure she will accuse me of none payment again and think it's funny to lie about a person that's already paid in full??? Then just be discriminated against for just being a nice person??? Don't waste your money here I had to book at another location to get away from nasty old lady 😔 it's so sad how some places just are so unprofessional and not worth spending your hard earn money at!!? I was so tired that day due to no sleep after she really stressed me out !!! She also lives at the location that may make her so unprofessional too??? I want my refund !!! For 5/26/25 to 5/31/25 worst place to stay and get a good night's sleep!!! She will call you and yell at you for something she did wrong to you!!! Blessing everyone thank you...

（由 Google 翻译）水龙头排水很慢，厕所工作也很慢。尝试了另外 2 个房间，也遇到了同样的问题。工作人员非常友善和乐于助人，但这个地方需要翻新。你得到的是你付出的代价，而不是更多。可能不会回来。 （原文） Faucet drained very slowly and toilet worked very slowly. Tried 2 other rooms and had the same issues. Staff is very nice and accommodating but the place needs renovation. You get what you pay for and not much more. Probably will not be back.

（由 Google 翻译）大楼维护得很好，由一些非常友善的人经营。清洁人员也相当不错。这个位置确实是我在郊区找到的最佳位置。从市区街道步行约25分钟即可到达卢卡斯石油体育场。 （原文） Well maintained building, run by some very nice folks. The cleaning staff is quite good as well. This location really is the best I’ve found, in the suburban area. It is also about 25 minutes, by city streets, to Lucas Oil Stadium.

（由 Google 翻译）房间容纳两位成人绰绰有余，但如果再加一位成人或两位儿童，就会感觉拥挤。房间里有冰箱和小型微波炉，足够容纳一人份的冷冻晚餐。无线网络速度很快，电视频道丰富。房间清洁人员来过两次（入住7天），但似乎什么也没做——我不得不多次清空小垃圾桶。总的来说，与印第安纳波利斯南港的其他地方相比，这里还是高于平均水平的。马桶排水缓慢——前台确实提供了排水柱，但没有其他（需要自己动手）。 （原文） The room was plenty for 2 adults but feel cramp if adding 1 adult or 2 kids. It has a fridge and small microwave big enough for single frozen dinner. Wifi has good speed and TV has plenty of channels to watch. Room cleaner came by twice (in 7 days stay) but nothing seemed to be done - I had to empty the small trash can many times. Overall the place was above average compared with other places in Southport Indianapolis. The toilet bowl has problem with slow drain - the front desk did offer the plunger but nothing else (DIY).

（由 Google 翻译）我在这家速8酒店住了几天，最初对前台人员非常信任，所以前两晚直接通过他们预订，而不是通过Expedia预订。然而，当我决定延长入住第三晚时，我查看了Expedia，只是为了比较价格——令我惊讶的是，它的价格明显低于前台的收费。 当我提出这个问题时，前台的女士态度很差，甚至有些不耐烦。她坚称收费绝不会高于网上价格，尽管我当时在Expedia上看到的是更低的价格。我觉得我的信任被她视为理所当然，她没有专业地解决问题，而是选择采取防御姿态，不愿提供帮助。 以后，我强烈建议通过像Expedia这样的第三方网站预订，以避免价格虚高和不愉快的客户服务。我原本希望作为回头客能得到更好的待遇，但不幸的是，事实并非如此。 （原文） I stayed at this Super 8 for a few days and initially trusted the front desk staff enough to book directly with them instead of using Expedia for the first two nights. However, when I decided to extend my stay for a third night, I checked Expedia just to compare prices — and to my surprise, it was noticeably cheaper than what the front desk was charging me. When I brought this up, the lady at the front desk was rude and dismissive. She insisted that she never charges more than the online rate, even though I was literally looking at a lower price on Expedia at that moment. I felt like my trust had been taken for granted, and instead of resolving the issue professionally, she chose to be defensive and unhelpful. Going forward, I would strongly recommend booking through a third-party site like Expedia to avoid inflated prices and unpleasant customer service. I had hoped for better treatment as a returning guest, but unfortunately, that wasn’t the case.

（由 Google 翻译）对这家酒店的服务非常不满意。这家酒店只关心赚钱，不关心客户服务。我们垒球队预订了10间客房，每间住5晚。但当我们发现比赛没有全部结束5晚时，酒店经理不让我们提前退房，否则会扣款。他们向我们收取了175美元的提前退房费。首先，我退房时没有人告诉我要收费。其次，我们在退房前近72小时才通知酒店经理，他们的政策是必须在前两天午夜之前取消，这怎么能算“提前退房”呢？我们预订了这么多房间，却没有享受到“团体折扣”。我爸爸单独预订了房间，他的房间每晚便宜了将近30美元。当他打电话取消其中一晚时，酒店还让他取消了。显然，这家酒店的经理只顾着从所有预订的房间中赚取利润，根本不在乎向我们所有人收取这么多钱是多么不合适。我们和这支垒球队一起旅行了很多次，我不确定我是否会再入住另一家万怡酒店，因为这家酒店对我们整个团队的态度非常不公。 （原文） Very dissatisfied with the service at this hotel. All this hotel cares about is making money, not customer service. Our softball team booked 10 rooms all for 5 nights. But when we saw the tournament didn't last all 5 nights, the hotel manager would not let us get out of the 5th night without penalty. They charged us $175 early checkout fee. First of all, nobody told me when I checked out we were going to get charged. Second, we notified the hotel manager almost 72 hours before we checked out, so how is that considered an "early checkout" when their policy is to cancel by midnight 2 nights before. We did not get a "group discount" for booking so many rooms. My dad booked separately and his room was almost $30 cheaper per night. And when he called to cancel one night, they let him do it. Clearly the manager of this hotel was stuck on the profit from all the rooms being booked that she didn't care how inappropriate it is to charge all of us this much money. We travel a lot with this softball team, I am not sure I would ever stay at another Courtyard by Marriott because of how wrong this hotel treated our whole group.

（由 Google 翻译）由于糟糕的客户服务，我们对这次住宿非常不满意。这家酒店似乎只关心赚钱。我们垒球队预订了10间客房，每间5晚。比赛日程公布后，我们意识到第五晚其实没必要住。我们提前近72小时联系酒店经理，想取消第五晚的预订，但她不允许我们取消，否则会罚款。酒店经理让我们联系销售经理，我们给销售经理留言表达了不满，现在还在等回电。退房时，我们每人都被收取了175美元的提前退房费。首先，你们酒店的政策规定必须在两天前午夜之前取消，为什么还要收取提前退房费呢？其次，为什么我退房时没有被告知这一点？我是回家路上查看邮件账单时才发现有提前退房费的。第三，我爸爸单独预订了这个房间，每晚少收了30美元，而且他可以在两天前取消最后一晚的预订。这只会让人觉得他们只顾着赚钱，对其他事不管不顾，无论事情有多糟糕。我们经常和这个团队一起旅行，从这家酒店的经营方式来看，如果他们就这样对待顾客，我以后肯定不会再入住万豪酒店了。 （原文） Very dissatisfied with our stay due to the poor customer service. All this hotel cares about is making money, or so it may seem. Our softball team booked 10 rooms for 5 nights each. Once the tournament schedule came out we realized that we didn’t need to stay the 5th night. We spoke to the hotel manager almost 72 hours in advance to cancel the 5th night but she wouldn’t let us cancel without penalty. Told us to speak to a sales manager who we left a message for about our dissatisfaction and we are still waiting for a call back. When we checked out, all of us were charged $175 early check out fee. First of all, why is there a fee at all when your hotel policy says to cancel by midnight 2 nights before? Second, why was I not told this upon checkout. I only found out about the fee when looking at the bill in my email on my way home. Third, my dad booked this room separately and he was charged $30 less per night and he was able to cancel the last night 2 nights before. This just makes it seem that they got the eyes on the money and didn’t care about anything else, no matter how wrong it is. We travel a lot with this team and from the way this hotel does business, I have no interest in using Marriott in the future if this is how they treat their customers.

（由 Google 翻译）非常失望，为了参加印地500大赛，我花了6个小时才到这家酒店。到了酒店后，他们说找不到我们的预订单。好不容易找到后，我们去了房间，却发现不是我预订的房间。我花了1000多美元订了一间行政特大床套房，可以住3个人。结果他们给我们安排了一间非常小的房间，只有一张双人床。然后他们又说没有其他房间了。我实在没办法。最后他们给了我合适的房间，但当时的情况让我很郁闷。我再也不会住这里了。而且床比砖头还硬，电梯也坏了。大家千万不要住这里。 （原文） Very Disappointed, traveled 6 hours to get to this hotel for the Indy 500. When we got there they said they couldn't find our reservation. When they finally found it and we went to our room it was not the room that I paid for. I paid over $1000 for an executive king suites for 3 people. They put us in a very tiny room with 1 full size bed. Then they tell me that they had nothing else available. I wasn't having it. They ended up giving me the right room but it was a very upsetting situation. I will never stay there again. Also the beds were harder than bricks, the elevators also were not working. Do not stay here people

（由 Google 翻译）不安全！周六晚上我的车在这里被人破坏了，他们把催化转化器剪掉了，拖走和维修的费用超过1500美元！这家酒店既不体谅人，也不帮忙；而且为了周一的维修，我多住了一晚，却不给我优惠价。周一我打电话联系了经理，她说会回电给我，之后就再也没听到任何动静了。另外，大堂地板上爬着小虫子，他们用扫帚和簸箕把它们扫了出去。早上7点之前不提供咖啡，他们好像你打扰了他们似的……千万别来这里！附近还有很多其他酒店！ （原文） NOT SAFE!!!!! My car was vandalized here on Saturday nite, they cut off the Catalytic Converter, and the towing/repair was over $1500.00!!! The hotel was unsympathetic and unhelpful; and would not give me a reduced rate for the extra nite I had to stay to get a Monday repair. Called on Monday and spoke to the manager, who stated she would call me back, and I never heard a thing again. Also, there were small bugs crawling on the floor in the lobby area, and they swept them up with a broom & dustpan as a remedy. No coffee until 7am, and they act like you're bothering them..DON'T SATY HERE! Plenty of other hotels in the immediate area!!

（由 Google 翻译）五星好评，因为房间干净漂亮。希望他们至少在前台提供咖啡，即使没有早餐。我是奖励会员，所以基本上是免费入住的。 （原文） 5 stars because the room is clean and nice. I wish they at least have coffee out front if not breakfast. Im a rewards member, so stayed for free basically.

（由 Google 翻译）Diva 完美解决了美国航空航班的意外！最后一刻，她甚至帮我爸爸订了一间无障碍房间！如果你曾经因为安全问题需要过无障碍房间，你就知道找到一家能满足这种需求的酒店有多难。谢谢你，Divya！ （原文） Diva made an American Airlines flight snafu amazing! At last minute she was even able to accommodate my dad's need for a handicapped room! If you've EVER needed one for safety you know how hard it is to find a hotel to accommodate that need. Thank you Divya!

（由 Google 翻译）床罩很脏，不过工作人员已经换了。冰箱真的很小，淋浴间很滑，很容易摔倒。楼上噪音很大，持续了好几个小时。 （原文） Cover was dirty but the staff changed it out. The fridge was really small and shower was slippery to the point of falling. Lots of noise from the floor above for hours.

（由 Google 翻译）地理位置很棒。工作人员很友好，但早餐只能给3/5分，不太好吃，而且种类也不多。 房间不错，但我们洗澡时浴缸排水不畅，而且灯的开关很奇怪。 而且他们没有告诉你停车需要付费，而作为酒店的客人，停车费很贵。 但我很喜欢这里的位置 （原文） It was a great location. The people were nice but the breakfast was a 3/5 it wasn't that great and not a big variety. The room was nice but when we showered the tub wouldn't drain and the light switches were very weird . Also they dont tell u that u have to pay for parking and its expensive for being a guest of the hotel But loved the location

（由 Google 翻译）地理位置便利，位于宾夕法尼亚州南部的拐角处，就在盖恩布里奇球馆对面。工作人员非常友好、专业且乐于助人。设施周围非常干净。休息室提供丰盛的免费早餐。顶楼有漂亮的健身房、游泳池和投币式洗衣房。唯一的主要缺点是晚上不断的直线加速赛和沉重的汽车扬声器，这些扬声器会震动房间的窗户并产生超级烦人的低音脉冲 - 如果你的房间朝东或朝南，根本无法入睡！ （原文） conveniently situated at corner of S. Pennsylvania directly across from Gainbridge Fieldhouse. staff incredibly friendly, professional and available. facility very clean all around. hearty free breakfast in lounge. nice gym, pool and coin op laundry on top floor. only major downsides are constant drag racing at night and heavy base car speakers that literally shake the room windows and generate a super annoying bass pulse - impossible to sleep if your room is east or south exposure!

（由 Google 翻译）看完狂热队比赛后，我们度过了一段美好的时光。这是我第二次入住这家酒店，它的位置和去盖恩布里奇的便利性无与伦比。工作人员在办理入住时准备了一份有趣的甜点，准备庆祝我的生日，房间干净宽敞。早餐高于平均水平，我们住得很愉快。唯一的小问题是停车场大门出了点问题（我的意思是有人开车撞坏了大门，所以这不在酒店控制范围内），导致我们出发延误，但他们最终解决了问题。这是我参加市中心活动时必住的酒店！ （原文） We had a great stay after a Fever game. It was my second stay at this hotel, and the location and convenience to Gainbridge is unmatched. The staff had a fun dessert waiting for us in the room at check in to celebrate my birthday, and the room was clean and spacious. The breakfast is above average, and we enjoyed our stay. The only hiccup was an issue with the parking garage gate (and by issue I mean someone drove into and damaged it, so it was outside the hotel’s control) delaying our departure, but they made it right. This is my go to hotel for downtown events!

（由 Google 翻译）这家酒店地理位置优越，正对面就是印第安纳步行者队的主场，为球迷们提供了无与伦比的便利。早餐丰盛美味，包括新鲜出炉的糕点和令人垂涎的鸡蛋培根套餐。酒店员工热情友好，致力于确保每位客人都能拥有难忘的入住体验。对于任何到访该地区的游客来说，这里无疑是绝佳之选！ （原文） The hotel is strategically located right across from the Indiana Pacers stadium, providing unbeatable convenience for fans. The breakfast is outstanding, offering a fantastic spread that includes fresh pastries and a satisfying eggs-and-bacon lineup. The staff is exceptionally friendly and dedicated to making sure every guest has a memorable experience. This place is undoubtedly an excellent choice for anyone visiting the area!

（由 Google 翻译）我们在WNBA全明星周末期间住了两晚，一共1300美元。（我提前几个月就预订了，不是最后一刻才订的）起初，我觉得离Gainbridge档案馆这么近，物有所值。但入住后，我对住宿体验却一次又一次感到失望。我们的大门关不上，浴室的门也关不上。比赛结束后回到房间，发现房间太潮湿，床单和毯子都湿透了。自助早餐比预定时间晚了半小时，而且毫无秩序。客人们漫无目的地四处闲逛，不知道食物发生了什么。而且，对于每晚650美元的住宿费来说，这里也没有提供任何你期望的润肤露、香皂或其他便利设施。唯一的便利就是地理位置，但我很乐意在街上找一家离这里一个街区远的酒店，价格只有这里的一半（甚至更低），而且设施更好。当我联系酒店咨询住宿事宜时，他们却说：“抱歉，下次我们会做得更好。希望您再次光临。” 不用说，我们不会再住这家酒店了。我们住过很多离这家酒店很近的好酒店，价格更便宜，住宿体验也更愉快。非常失望。 （原文） We paid $1300.00 for 2 nights during the WNBA all star weekend. (I booked this months in advance, not last minute) At first, I thought it would be worth the money being so close to Gainbridge filed house. But once we checked in, I was repeatedly disappointed by the stay. Our main door would not shut, the bathroom door would not shut and when got back to the room after the game, it was so humid that all the sheets and blankets were wet. The breakfast buffet was running a half hour behind and there was no organization to it. Guests were just wandering around aimlessly not knowing what was going on with the food. There was also no lotions, soaps or any other amenities that you would expect for paying $650.00 a night. The only convenience was the location, but I would have gladly got a hotel a block down the road for half (or less) the cost (and better amenities) when I contacted the hotel about my stay, I was told "sorry, we'll do better next time. Hope you come back again" needless to say, we will not be back to stay there. There are plenty of other great hotels we've stayed at very close to this one that are less expensive and are a more enjoyable stay. Very disappointed.

（由 Google 翻译）我的兄弟会（共济会）有一个特别的夜晚，我们会去印第安纳波利斯市中心看一场棒球比赛。比赛在晚上，所以我在印第安纳波利斯租了一间房间过夜。酒店很棒，位于市中心。员工很棒。停车有点贵，每晚50美元。酒店里有一家餐厅，食物相当不错。我妈妈很喜欢他们的马提尼酒，点了不止一杯。她太喜欢了，以至于我们回家后，她都想打电话到酒店问问他们是怎么调马提尼酒的。哦，对了，早餐也很棒。度假时，这种酒店绝对是你梦寐以求的。 （原文） My fraternity (the freemasons) have a special night where we go to a baseball game in downtown indy. The game is in the evening so I rented a room for the night to stay in indy. The hotel was amazing. In the middle of everything. The staff is amazing. Parking is kinda expensive. $50 a night. There is a restaurant that is in the hotel. Pretty good food. My mom loved the martinis. She ordered more than one. She loved them so much that when we got home she wanted to call the hotel to ask them how to make the martini. Oh and the breakfast was amazing. When you go on vacation this is the type of hotel one prays to be at.

（由 Google 翻译）经过漫长的旅途，我们终于办理了入住。不幸的是，接待我们的前台工作人员布里安娜态度冷淡，毫无热情可言。她似乎对我们的到来感到厌烦，所以我们没有向她询问任何当地信息。如果布里安娜的经理看到了这条评论，请转告她，微笑胜过千言万语，她应该尝试一下。这次入住体验非常糟糕。谢谢。 （原文） Checked in after a long travel day. Unfortunately, we were "greeted" by front desk staff member, Brianna, who was quite unwelcoming. We did not bother asking about local information from her as she appeared already bothered by our presence. If Brianna's manager is reading this, please let her know that a smile speaks volumes and that she ought to try it out. It was a rough process. Thank you.

（由 Google 翻译）空调出了点小问题……需要一段时间才能降温。房间非常干净宽敞。几乎可以算作两居室……没想到房间竟然这么宽敞。淋浴水温适宜，淋浴喷头也很好。早餐很棒。前台工作人员非常友好。如果下次再来这里，我还会住在这里。 （原文） Had some little "issues" with the air conditioning..took awhile to cool the room down. The room was VERY clean and roomy. Almost considered a 2 bedroom...wasn't expecting the room to be so roomy. Shower was good and hot and shower head was good. Breakfast was very good. Staff at front desk was very nice. Would stay here again if in area.

（由 Google 翻译）经过12小时的轮班和3个半小时的车程，我们筋疲力尽。附近停电了，我们找不到住处，直到Baymont酒店才敞开大门迎接我们。虽然电力有限，但他们还是收留了我们。非常感谢！夜班的女士非常耐心地向我们讲解了电力情况，演示了如何使用淋浴，并面带微笑地迎接我们。房间非常干净，所有让我们入住体验更美好的细节都在这里。我们睡得非常好！早餐很棒！我们爱死华夫饼了！咖啡很新鲜，还可以选择意式浓缩咖啡。谢谢！这里满足了我们所有的期望。 （原文） After a 12 hr work shift an a 3 1/2 hr drive we were exhausted. There had been a power outage in the area an we couldn’t find a place to stay, till Baymont opened their doors to us. With limited power, they still took us in. Thank you for that. Night shift staff (lady) gave us excellent communication about the power, demonstrated how to use the shower, and welcomed us in with a smile. The room, very clean and all the little things that make a stay excellent was here. We slept so good! Breakfast was great! We love the waffles! Coffee was fresh even with the option for espresso. Thank you ! All expectations met here.

（由 Google 翻译）房间看起来棒极了！我们检查了所有地方！我们每次入住，瓷砖地板都脏得要命。这是唯一的问题。为什么他们不能直接清洗呢？我们要求一个地方清洁瓷砖地板。他们确实做到了…… （原文） The room appeared to look great! We checked everything! The tile floors were so dirty in all of our stays. This was the only problem. Why couldn't they just wash them. We asked one location to clean the tile floors. They did...

（由 Google 翻译）如果餐厅没有这种化学气味，我们可能会给它更好的评价。早餐也很差。我们在这里住了三天，每天的鸡蛋都很难吃。摆盘也很糟糕。鸡蛋、饼干和香肠饼的保温套都是塑料的。这更加剧了早餐的不推荐。饼干还不错，但味道不太好。 （原文） We might have given it a better rating if it didn't have such a chemically smell. Also the breakfast was poor. We were here for three days and the eggs were awful each day. The presentation was awful. The warms for the egg, biscuit gray and sausage patties were all plastic line. It just add to the poor recommendation for the breakfast. The biscuits were good though not much constellation.

（由 Google 翻译）超级友好，通过温德姆预订，客服服务很棒。房间宽敞，适合我和我的两只大狗。宠物费只需25美元。 （原文） Super friendly, booked through Wyndham and great customer service. Great spacious room for me and my two big dogs. Pet fee only $25.

（由 Google 翻译）我通过 Expedia 预订了这间客房，评价非常高。但请不要相信，因为我认为这些都是假评论！这家酒店急需更新。我在印地 500 赛车赛前一周入住，所以价格和该地区的其他酒店一样被抬高了。这家酒店最好的价格是 80 美元，但我付了几乎两倍的价格。床就像裹着聚酯纤维的胶合板，所以如果您注重舒适度，这里不适合您。床上放了 4 个欧式小方枕，请自备！我住过其他酒店也有这种做法，但我不明白其中的道理。酒店没有卸货通道，所以您必须从停放的车辆上卸货，而且酒店门前的混凝土会被破坏。如果您的稳定性有问题，则需要格外小心。酒店有热水，所以您可以享受舒适的热水淋浴！ （原文） I bought this room through Expedia and the reviews were sparkling. Do not believe them as I believe they are fake reviews! This place is in bad need of updates. I stayed here the week before the Indy 500 so the prices were jacked up just like every other hotel in the area. This hotel at it's best is worth $80 but I paid almost twice that. The beds are like plywood wrapped in polyfill so if you value comfort this is not the place. The put 4 mini european square pillows on the bed so please bring your own! I have stayed at other hotels that do this and do not understand the concept. There is no drive up to unload so you have to unload from your parked vehicle and the concrete in front of the hotel is destroyed. If you have stability issues you need to be extremely careful. I can say they have HOT water so you will enjoy a nice hot shower!

（由 Google 翻译）浴缸上方天花板上的霉菌出现在石膏板天花板修补过的地方。修补的地方从未上过漆，现在还有一个洞。浴缸有裂缝和洞。床单和毛巾上都沾满了污渍，沾满了阴毛。我真应该离开这个地方。然后我正想睡觉，一个家伙把他的冷藏卡车靠在我窗外的大楼上。我联系了前台的人，他们说他们会“看看”。大约20秒后，那家伙说他试着打电话，敲了敲门，但没人回应。他说他可能在睡觉。他们提出帮我换房间，但谁愿意重新打包、穿好衣服，然后把所有东西搬到另一个房间重新打包，重新开始呢？我正想睡觉，以便早点起床。第二天早上，他为卡车整夜开着的做法辩护。尽管温德姆集团在那里拥有3-4家酒店，而且有很多远离大楼的停车位，但他没有提供任何解决方案。我拍了照片和视频。真是个糟糕的地方。 （原文） Mold on the ceiling over the tub on a patched area of the drywall ceiling. Patch was never painted and there was still a hole. Tub had cracks and holes. Sheets were stained and towel were stained with public hair stuck them. I should have just left this place. Then I’m trying to sleep and a guy leaned his refrigeration truck running right against the building outside my window. Got hold of someone at the desk and they said they would “look at it”. Alter 20 seconds or so the guy says he tried to call and knocked on his door but there was no answer. He said he’s probably sleeping. They offered to move my room but who wants to repack everything and get dressed, then move everything to a different room to unpack and start over. I was trying to get to sleep for an early start. The next morning he defended the practice of leaving the truck running over night. He offered no solution even though Wyndham owns 3-4 hotels all right there with lots of land to park away from the building. I took pictures and video. Horrible place.

（由 Google 翻译）我们在前台等了15分钟才找到我们的预订单，而工作人员的态度很消极，不愿帮助我们。这肯定就是前台女士不戴名牌的原因。虽然这对我来说只是个小问题，但从那以后，体验并没有改善。我们的房间没有空调，温度一直保持在78华氏度（约21摄氏度）。“风扇”很吵，几乎没有什么空气流动。浴室的台面上有上一位客人留下的咖啡渣。大多数房间都没有风景。代客泊车的人手极其短缺，他们花了25多分钟才把我的卡车拖过来。这太令人无法接受了，尤其是停车费要50美元！！！！工作人员没有赔偿任何费用，也没有道歉。他们似乎真的不在乎。当他们终于找到我们的卡车并把它拖过来时，我们被带进了后门，那里有好几层楼梯，我们努力跟上代客泊车员，门在我们面前砰地关上。哥伦比亚俱乐部酒店收取了我们不可退还的费用，他们只在乎这个。地理位置是这里唯一的优点。如果你想得到哪怕是作为客人或人的基本尊重，那就住万豪酒店吧。我觉得我们浪费了钱，以后再也不会去了。 （原文） We waited 15 minutes on the front desk to find our reservation while staff had a negative attitude about assisting us. This must be why the front desk woman doesn’t wear a name tag. While this was a small hiccup to me, the experience didn’t improve from this point. Our room didn’t have air conditioning, it was 78 the entire time. The “fan” was noisy and didn’t move much air if any. The bathroom counter had coffee grounds on it from the last guest. Most of the rooms have NO VIEW. The valet was extremely short staffed that it took over 25 minutes for them to pull my truck around. This is unacceptable, especially since PARKING COST $50!!!! The staff didn’t offer to comp anything or apologize. They really didn’t seem to care. When they did locate our truck and pull it around, we were raced through a back entrance that consisted of several stairs and doors slamming on us as we tried to keep up with the valet man. The Columbia Club property got their non-refundable charge from us, and that’s all they cared about. The location was the only nice thing about the place. Stay at the Marriott if you want to be treated with any basic respect as a guest or human that exists. I feel like we wasted our money and will never go back.

（由 Google 翻译）位于印第安纳波利斯的哥伦布俱乐部是一个绝佳的场所，完美融合了历史底蕴与优雅格调。从踏入俱乐部的那一刻起，您便能感受到一种永恒的魅力，而其深厚的历史底蕴更增添了这份魅力。俱乐部内的图书馆是一大亮点，馆藏书籍和文物无不展现着俱乐部的辉煌历史。无论您是参加活动还是享用美食，这里都氛围温馨宜人，是聚会的理想之选。自助早餐也无可挑剔。我强烈推荐这家隐秘的宝藏俱乐部，它不仅能让您体验印第安纳波利斯的历史底蕴，还能为您提供一流的服务。 （原文） The Columbus Club in Indianapolis was a nice venue that beautifully marries history with elegance. From the moment you step inside, you’re greeted by a sense of timeless charm, enhanced by its rich historical significance. The on-site library is a highlight, filled books and artifacts that reflect the club's storied past. Whether you’re attending an event or enjoying a meal, the atmosphere is warm and welcoming, making it a perfect spot for gatherings. Breakfast buffet was on point. I highly recommend this hidden gem for anyone looking to experience a piece of Indianapolis history while enjoying top-notch service.

（由 Google 翻译）预订前请阅读说明。不要浪费你的钱。前台花了 15 多分钟才找到我的预订，当时没有其他人在排队。我们耐心等待，因为这只是一个小问题，然而情况并没有好转。我们夫妻俩期待着没有孩子的周末度假，但这根本不是我们的愿望。房间的质量根本无法与它们的价格相提并论。没有空调！我们醒来好几次，浑身冒汗。房间温度整晚都保持在 78 度（见图）。有一个风扇，但几乎不通风。代客泊车人手严重短缺，我们等了超过 25 分钟才从代客泊车处取回我们的卡车。这导致我们迟到了吃早餐的计划。由于人手短缺，我们根本没有时间与家人见面，这真是荒唐。前台根本不在乎，代客泊车员把我们从后门快速送下几级楼梯，速度之快让我差点摔倒好几次。没有退款，没有补偿，也没有道歉。只是被赶出了大楼。省点钱，住万豪酒店吧，这是我迄今为止最棒的体验。 （原文） PLEASE READ BEFORE YOU BOOK. DO NOT WASTE YOUR MONEY. The front desk took over 15 minutes to find my reservation, there wasn’t anyone else in line. We remained patient as this is a minor hiccup, however it doesn’t get better from here. We’re a couple looking forward to our get away weekend without our kiddos, and this was NOT IT. The rooms are not even close to the quality you should be getting for what they cost. THERE IS NO AIR CONDITIONING! We woke up several times sweating. The room’s temperature literally stayed at 78 the entire night (see photos). There is a fan, which moves little to no air. The valet was short staffed so badly that we waited over 25 minutes to get our truck from valet. This caused us to be late for our plans to breakfast. We had no time to meet with family at all because of short staffing which is ridiculous. The front desk couldn’t have cared less and the valet raced us out the back entrance down several stairs so fast I almost fell multiple times. No refund, no comps, no apology. Just getting raced out of the building. Save your money and stay at the Marriott, that has been my best experience yet.

（由 Google 翻译）空调坏了，看其他评论好像已经坏了一段时间了。大堂的氛围很棒，但当你回到房间时，你会发现它至少有50年没有翻新过了。要了几个额外的枕头，但似乎没有了？淋浴非常危险。水温变化巨大，出乎意料。从滚烫到冰冷。每次洗脸都像一场赌博。房间里没有冰箱，所以别指望把剩菜带回家。没有加水站，所以你要么喝自来水，要么从自动售货机买瓶装水。哦，对了，所有“俱乐部”成员对住在酒店的人都非常粗鲁。祝你好运 （原文） AC was broken and looking at the other reviews seems like it’s been broken for a while. The lobby has an awesome vibe to it but then you get to your room and realize that it hasn’t been renovated in 50 years, at least. Asked for some extra pillows but apparently there were no more available? The shower is incredibly dangerous. Huge unexpected swings in the temperature of the water. From scolding hot to freezing cold. Washing my face was a gamble every time. No fridge in the room so don’t expect to bring back leftovers home. No water refill station so you’re either drinking the tap water or buying a water bottle from the vending machine. Ohh also all the “club” members are incredibly rude to the people staying in the hotel. Good luck

（由 Google 翻译）我从小就经常来哥伦比亚俱乐部，今年九月，我们在这里举办了一场美妙绝伦的婚礼！一切都完美无瑕，我强烈推荐！哥伦比亚俱乐部竭尽全力，让一切都变得轻松便捷，并在整个过程中与我们紧密合作，就像合作伙伴一样。我们与Taylor对接，她非常出色。 具体来说： - 在设计和租赁方面，哥伦比亚俱乐部非常容易沟通。他们与印第安纳波利斯一家主要的租赁供应商有合作关系，这使得婚礼筹备和物品采购都非常便捷。 - 食物棒极了！我们收到了很多宾客的好评，他们都说食物非常美味，远胜于一般的婚宴。我认为这要归功于哥伦比亚俱乐部拥有设备齐全的厨房，他们经常为各种活动提供厨房服务。因此，他们准备得非常充分，食物的美味程度达到了餐厅级别，而不仅仅是婚宴级别。 - 酒水：哥伦比亚俱乐部整晚都提供充足的酒水。两个酒吧都没排长队，而且当我要求在菜单上添加其他饮品时，他们也非常乐意帮忙。虽然需要额外付费，但我觉得价格非常合理。 - 服务：鸡尾酒会和招待会期间，他们安排了大量的服务员、调酒师等等，让我们能够高效地完成各项工作。他们还建议我们再增加几位调酒师，我们也欣然同意，价格同样非常合理。 - 他们让乐队演奏到几乎午夜，还允许我们提前一天送去婚礼蛋糕，第二天再取走。总而言之，他们非常容易沟通，而且非常专业。 如果您想举办一场高端活动，我认为这绝对是举办活动的最佳团队和场地。 客房： 酒店客房正在翻新。新客房非常漂亮，配有华丽的白色大理石浴室。如果您入住这家酒店，我强烈建议您申请升级房间。我们预订了几间普通客房和一间总统套房，体验非常棒。 餐厅： 我们在婚礼前一周的周四晚上在这里吃了晚餐，非常棒。食物一如既往地美味，饮品和葡萄酒的选择也非常丰富。我喜欢来这里享用一顿美餐。 （原文） I have been coming to the Columbia Club since I was a little kid and this past summer we had the most wonderful wedding at the Columbia Club in September of this year! It all came together beautifully and I could not recommend more. The Columbia Club went the extra mile, made things convenient, and truly worked with us like a partnership through this entire process. We worked with Taylor and she was fantastic. Breaking it down: -The CC was very easy to work with as far as design and rentals go. They have a personal relationship with one of the major rental vendors in Indy that makes it super easy to get things done and source things for the wedding. -The food was FANTASTIC! We got so many comments that people loved the food and it was much better than the normal wedding food meal. I attribute this to the CC having a full kitchen that they use for many events etc. So they were very prepared the food tasted restaurant quality not wedding quality. -Drinks: The CC kept drinks flowing all night. We never had a long line at either bar and they were super accommodating when I asked to add additional drinks to the menu. This was at an extra cost but a cost I found to be very reasonable. -Service: They had TONS of servers, bartenders, etc at our disposal for the cocktail hour and the reception. It really kept things moving. They also recommended to add a couple more bartenders which we did again at a very reasonable cost. -They let the band play until pretty much midnight, they let us drop off our wedding cake the day before and pick it up the day after. They are overall just really easy to work with and professional. If you are looking to have an upscale event I think this is absolutely the team and place to do it. Rooms: They are in the process of renovating the hotel rooms. The new ones are super nice with gorgeous white marble bathrooms. I highly recommend requesting an upgraded room if you are staying here. We booked a couple rooms + the presidential suite and it was fantastic. Restaurant: We had dinner here the Thursday night before the wedding and it was fantastic. The food is always great and drinks/wine selection is fantastic. I love eating here for a nice meal.

（由 Google 翻译）我不会在这家餐厅吃饭。厨房脏乱差。冷冻的预制食品，肉丸算一个，扇贝冷冻解冻，再冷冻，再解冻。交叉污染。不安全的食品操作。菜单与描述不符。一磅螃蟹配3磅蛋黄酱，还有那么多其他东西。连个蟹饼都没有。会员付了很多钱，得到的最多只是一般水平的食物。有个厨师不会炸鸡柳。炸好后得切开再炸。然后，他处理完其他食物后，又得用裸手去处理，还得揉鼻子。这不是咆哮，而是事实。我在Assited living餐厅遇到过更好、更新鲜的服务。这是事实。我不会在那里吃饭。 （原文） I would not eat from this restaurant. Dirty dirty kitchen. Frozen pre made foods, meatballs are one, scallops frozen thawed, refrozen and rethawed again. Cross contamination. Unsafe food practices. Menu not followed as described. 3lbs of mayo to a pound of crab and so much other things. Not a crab cake. Members pay a lot and get par food quality at best. Have a cook that can't fry chicken tenders. Has to cut them open after frying and refrys again. Then handles with his bare hands after he has handled other foods and rubbing his nose. This isn't a rant but all true. I have served better and fresher in Assited living. That is truth. I wouldn't eat there.

（由 Google 翻译）几个月前我去过那里，去了趟洗手间。洗手间离厨房很近，上完厕所洗手后，我低头一看，发现里面好像有虫子什么的，仔细一看，有两只蟑螂。我不知道谁是灭虫员，但不管是谁，他们都没尽到自己的职责，那种地方不应该有蟑螂。我岳母和岳父也在那里，他们说也看到了一些，所以你可能需要问问你的灭虫员。除此之外，一切都很好。 （原文） I was there a few months ago and I went into the bathrooms. It was pretty close to the kitchen and after I use the restroom wash my hands I look down and I seen it look like a bugs or something and I look closer and there was two cockroaches I don’t know who the Exterminator is or whatever but whoever it is is not doing their job they shouldn’t be those kind of bugs in the place like that my mother-in-law and father-in-law was also there and they claimed they seen some too so you may want to check your exterminator but other than that everything was good

（由 Google 翻译）我的入住体验评分为 4.5 分，原因如下： 印第安纳波利斯万豪东酒店的员工非常棒，因此服务五星好评。 酒店位置优越，非常适合我的商务旅行，因此位置五星好评。 我的房间是特大床套房，看起来很棒也很宽敞；但是，客厅的电视无法播放 Netflix 或 Showtime，而且卫生间的马桶一直漏水。公平地说，当我打电话反映电视问题时，工作人员确实过来了，而且我相信如果我在退房前告知他们马桶的问题，他们肯定会给我换一间房，因此房间方面我给 4 分。 我强烈推荐入住印第安纳波利斯万豪东酒店:) （原文） I give my experience a 4.5, here's why: The Indianapolis Marriott East staff are amazing, hence the five stars for service. The location is great for the purpose of my business trip, hence the five stars for location. My room, a king suite, looked great and was spacious; however, the living room TV would not stream Netflix or Showtime and the bathroom toilet would not stop running. To be fair, the staff did come when I called regarding the TV and I have no doubt they would have given me another room if I told them about the toilet before I checked out, hence the 4 for rooms. I highly recommend staying at the Indianapolis Marriott East:)

（由 Google 翻译）我们最近路过印第安纳波利斯时，在这家酒店住了一晚。作为万豪酒店的忠实顾客，我对他们提供的服务印象深刻。我一进大堂，Terrill 和 Cooper 就热情地迎接了我。他们竭尽全力确保我在这里拥有完美的住宿体验。他们还帮我们升级到了塔楼，还给我们换了一间“更大的房间”。正是像 Terrill 和 Cooper 这样的员工，让我成为了这家酒店的忠实顾客，也让万豪酒店继续取得成功。以后旅行我一定会再次预订这家酒店！ （原文） We recently stayed at this location for one night passing through Indianapolis. As a loyal Marriott customer I was impressed with the customer service we received. As soon as I entered the lobby I was greeted by both Terrill and Cooper. They went out of their way to ensure I had a perfect stay at this property. They upgraded us to the tower and a let’s say “larger room” as well. It is employees like Terrill and Cooper that both keep me a loyal customer but also continue to make Marriott a success. I will definitely book this property again in my future travels!

（由 Google 翻译）我来这里参加州邀请赛，在万豪酒店的住宿体验堪称完美，无论是房间、员工还是整体体验都非常棒。我很喜欢酒店的休息室，尤其喜欢舒适的椅子，家具也非常完美，氛围也很轻松，我实在找不到任何可以抱怨的地方。住得很愉快 （原文） Came here for the state invitational pool tournament, and the stay at the Marriott was perfect, from the rooms, the staff, and the overall experience was awesome. Love the lounge, and will say I really enjoyed the comfortable chairs, the furniture was so perfect, ambiance was chill and I really can't find a single thing I can complain about. Enjoyed my stay

（由 Google 翻译）安琪儿——你拯救了我的旅程。我从未在任何品牌的酒店体验过如此的友善、体贴和灵活。你不仅帮我以最快的速度办理了入住手续，还轻松解答了我关于酒店的各种问题（比如泳池开放时间和宴会厅的具体位置，我自己找的话肯定要花不少时间）。在你指引我找到电梯和房间后，我不禁感叹你对工作的敬业精神。与你每一次互动，你都始终面带灿烂的笑容，真诚地关心我的需求。这百分之百提升了我对万豪品牌的印象。 你对细节的关注显而易见，绝对是晋升管理层的理想人选。当我告诉你一楼洗手间的洗手液用完了，你立刻行动起来。几秒钟之内，洗手液就递到了我手里，你为给我带来的不便表示歉意，并承诺会尽快补充洗手液。 说实话，我觉得您拥有超乎常人的知识和同理心。感谢您关心我的特殊需求，我非常感激您在我入住期间提供的专业帮助。 （原文） Angel—you saved my trip. Never before have I experienced such kindness, compassion, and flexibility at ANY brand of hotel. Not only were you able to get me through the check-in process as quickly as possible, but you answered my questions about the property (pool hours and the exact location of the ballroom that would have taken me a lot of time to find on my own) easily. After following your precise directions to the elevators and to my room, I couldn’t help but reflect on how dedicated you are to your craft. Literally every interaction with you was punctuated with your characteristic bright smile and genuine interest in my needs. Which 100% elevated my image of the Marriott brand. Your attention to detail is imminent, making you a fantastic choice for a promotion to management. When I informed you the soap had run out in a washroom on the first floor, you acted immediately. In seconds, soap was in my hand and you apologized for the inconvenience and promised to have the soap replaced in the soap dispensers. Basically, I thought you had a superhuman amount of knowledge and empathy. Thank you for caring about my unique needs and I am so grateful for your expert help during my stay.

（由 Google 翻译）我在预订热线遇到了点小麻烦，虽然打了几个小时的电话，但问题最终还是解决了。 从抵达到离开，服务无微不至。为我们办理入住的服务员、第二天早上的经理以及礼宾部的女士都非常热情友好。休息室的设施真是太棒了，让我度过了一个非常充实的周末。感谢你们又一次精彩的APA州之旅！我们明年再见！ 双人床真的很小。 宴会厅的灯泡每年都在不断老化，导致很多桌子都看不清。 总的来说，这是一次非常棒的体验。 （原文） I had a mishap with the reservation line and although it took a few hours of phone calls the issue was resolved. From arrival to departure the service was above and beyond. The guy who checked us in. The manager the next morning and the woman in the concierge were all so personable. The lounge was such an amazing amenity for a very over whelming weekend. Thank you for another wonderful APA State! We’ll see you next year! Double beds are really small. The banquet rooms have more and more light bulbs out each year making it difficult to see on many tables. Overall an excellent experience.

（由 Google 翻译）整个过程非常令人失望。网站无法让我们在线预订。自动语音应答系统多次拒绝让我们与预订员通话。预订员给出的价格更高，而且不允许取消。到达酒店时，发现酒店正在装修，几部电梯都无法使用。指示电梯的标志让我们白跑了一趟。房间一般。建议选择其他酒店。 （原文） Very disappointed in the whole process. Website didn't allow us to book online. The automated attendant repeatedly failed to step aside and allow us to speak to a reservation agent. The reservation agent gave us a higher price that didn't allow cancellation. On arrival, the hotel is undergoing renovations and few of the elevators are working. The signs that supposedly pointed to elevators led us on a quarter mile wild goose chase. Room was just OK. Recommend looking elsewhere.

（由 Google 翻译）我们的房间很棒。设施齐全。然而，空调风扇每次启动都会发出咔哒咔哒的声音。最后我们不得不关掉它，闷热地度过了剩下的一晚。 （原文） Our room was great. The amenities were sufficient. However the air conditioner fan was beating against something every time it clicked on. We finally had to turn it off and swelter the rest of the night.

老子就喜欢打1分

（由 Google 翻译）我们印象非常深刻！！！前台工作人员在我们抵达时非常热情，而且我必须说，我们遇到的每一位员工都非常乐于助人，无论是送餐的男士，还是在吧台提供饮料的女士。我们非常喜欢Jasmin C.，她在早餐和晚餐时都担任服务员。她非常热情友好。酒店非常干净，我们喜欢我们的房间，食物也非常棒！！！我强烈推荐！ （原文） We were extremely impressed!!! The person at the desk was very welcoming upon our arrival, and I must say every staff member we encountered couldn't have been more helpful and engaging whether it was the man who brought our food or the lady serving drinks at the bar. We loved Jasmin C., whom we encountered as a server both at breakfast and at dinner. She couldn't have been more delightful. The hotel is very clean, we loved our room, and the food amazing!!! I would give two thumbs up!

（由 Google 翻译）我在这里的三天过得非常愉快。早餐服务时，Hailey 给我留下了深刻的印象。她总是彬彬有礼，让我感觉舒适自在。服务到位，无需任何要求。她似乎本能地知道什么时候需要什么。 太棒了！这个说法非常有价值。请 Hailey 确保您的入住体验宾至如归。 （原文） I had a great stay in the three days I was here. I was really impressed with Hailey during breakfast service. Was always polite Mary me feel comfortable and at home. Service was spot on not having to ask for anything. She seemed to instinctively know when anything was needed. Awesome Job! The say is a great value. Ask for Hailey to ensure feeling at home doing your stay.

（由 Google 翻译）这家酒店的一楼很漂亮。大堂很漂亮，休息区也不错，但是我房间里的空调让我整晚都睡不着。空调声音太大，每次开机我都得把电视音量调高。听起来就像一台老发电机给风洞供电。浴室地板上的头发足够一个小孩用了。浴缸把手的颈部也坏了。 （原文） This Hotel has a beautiful ground floor.Lobby is nice and the sitting areas are nice BUT the A/C unit in my room kept me up all night. It was so loud that I had to turn the TV volume up every time it kicked on. It sounded like an old generator sending power to a wind tunnel. There was enough hair on the bathroom floor for a small child. And the neck of the bathtub knob was broken.

（由 Google 翻译）我住的第一个房间非常热，空调也坏了。不过，前台工作人员马洛里非常专业，处理得非常及时，甚至超出了我的预期。我经常出差，这家酒店的员工给我留下了非常深刻的印象。比我平时住的万豪酒店好多了，虽然积分要贵很多。 （原文） The first room I had was extremely hot and the air conditioning wasn't working. However, the desk staff member, Mallory, handled the issue very well with professionalism and urgency and actually went above and beyond. I travel a lot for work and was extremely impressed with the staff at this hotel. Much better than the Marriotts I normally stay at for the reward points that cost a lot more.

（由 Google 翻译）每次从印第安纳波利斯飞回来，我都会住这家酒店，昨晚回来后也不例外。我没有预订就直接去了。几分钟之内，前台的Ruby女士就帮我办理了入住，房间干净舒适，是我住过的最棒的房间。每次入住，他们总是面带微笑，而且总是主动提出帮我解决任何需要！我一定会继续光顾这家超棒的酒店！ （原文） I stay at this location everytime I fly out of Indianapolis and like last night, I stayed again when I returned. I walked in without a reservation. And within minutes, the lady at the counter, Ruby, had checked me in to the cleanest most comfortable room I have had. I am always treated with a smile and they always offer to help me with anything I need while I am there! I will definitely keep going to this great find!

（由 Google 翻译）酒吧的Jazmin和Sunshine是热情友好的主人。房间非常干净，设施齐全。机场班车非常方便。工作人员服务周到，服务一流。地理位置优越，适合赶早班飞机。 （原文） Jazmin and Sunshine at the bar were wonderfully friendly hosts. Room was very clean, well appointed. Very easy airport shuttle. Staff does a great job and makes a big difference. Perfect location for an early morning flight.

（由 Google 翻译）这家酒店的员工都非常友善热情。我们发现第一个房间不干净后要求换房，他们毫不犹豫地同意了。第二个房间好一些，但床单上有明显的污渍。我们什么也没说，因为不想添乱。这家酒店地理位置优越，设施齐全，靠近州际公路，而且地处安全区域。然而，整个酒店都亟需彻底清洁。大堂、电梯和房间/浴室的地板都很脏。浴室的地板看起来就像从未被拖过一样。踢脚板上积满灰尘，地板上还有头发。这些都是客房服务人员应该接受培训才能注意到并处理的基本问题。酒店室内设计师什么时候才能放弃浴室的谷仓门呢？这种门关不严，而且一点隐私都没有。这家酒店的浴室谷仓门是用磨砂玻璃制成的，很久没清洗过了。靠近拉手的地方有明显的污渍和不明来源的污迹。如果房间在每位客人离开后都彻底清洁，这些污渍是不可能被忽视的。这家酒店标榜为四星级酒店，但这根本不准确。 （原文） The staff at this hotel were all very kind and accommodating. We asked to change rooms after finding our first room was not clean. They allowed the change without hesitation. The second room was better but the sheets had obvious stains on them. We didn't say anything because we didn't want to pile on. This hotel is in a great location full of amenities, close to the interstate, and is in a safe area. However, the entire hotel needs a deep cleaning in the worst way. The floor of the lobby, the elevators, and the room/bathroom were dirty. The bathroom floor looked as though it had never seen a mop. The baseboards were caked in dust and there was hair on the floor. These are basic things that any housekeeping personnel should be trained to notice and take care of. And when are hotel interior designers going to pivot away from barn doors on bathrooms? They don't fully close and don't give a modicum of privacy. The bathroom barn doors at this hotel are made of frosted glass which had not been cleaned in a long time. It had obvious smudges and smears of indeterminate origin near the pull. These would be impossible to miss if the room were being thoroughly cleaned after each guest. This hotel is listed as a 4 star hotel but that is simply not accurate.

（由 Google 翻译）过去五年左右，我们每年都会回家一次（去年可能没来），这家酒店一直是我们的首选。酒店位置远离市中心的喧嚣，湖景宁静祥和，我们一直很喜欢这里的早餐。这次入住有点令人失望，因为他们周末不再提供带菜单的正式早餐了。入住时，酒店提供了积分或早餐的选择，但酒店方面并没有解释这一点。我们去吃早餐时，他们直到我们吃完饭后才解释热自助餐需要额外收费。那时，他们已经来不及采取措施了，我只能用积分换取一份平庸的早餐。下次知道这一点是件好事，但我希望他们至少能尊重积分选项，因为如果我知道所有变化，我就不会选择早餐了。 话虽如此，这是我们第一次遇到不愉快的经历，虽然他们无能为力，但每个人都表现得非常友善/体贴。就积分和早餐而言，我个人觉得欧陆式早餐或加价6美元的自助餐不值得（尤其如果你是个挑食者）。不过，如果你恰逢提供自助早餐的时段，我觉得还是值得的。 （原文） We’ve come home about once a year for the last 5 years or so (might’ve missed last year) and this has always been our go to hotel. The location is away from the bustle of downtown, the view with the lake is peaceful, and we’ve always enjoyed the breakfast. This past visit was a bit disappointing as they no longer serve their sit down breakfast with a menu on the weekends. Which was not explained during check-in when the option of points or breakfast were presented. When we went to breakfast, it was also not explained that there was an up charge for the hot buffet until after we had already eaten. By then, it was too late for them to do anything and I was out points for a mediocre, at best, breakfast. Good to know for next time, but I wish they had at least honored the points option since I would not have chosen the breakfast had I known about all the changes. That being said, this is our first negative experience and everyone seemed nice/sympathetic even though they couldn’t do anything. For the points vs. breakfast, personally I don’t think the continental breakfast or the buffet with a $6 up charge is worth it (especially if you’re a picky eater). If you’re visiting during a time with the sit down menu breakfast, however, I do think it’s worth it.

（由 Google 翻译）时间太早了，我和前台的Jason D.都像《行尸走肉》里的临时演员一样，一点咖啡因都没有，阳光也很少，哈欠连天。我本来应该下午晚些时候才可以办理入住，但Jason创造了奇迹，让我提前入住了房间。 尽管时间还早，而且我们俩都像僵尸一样，但他还是非常友善、乐于助人，而且很快就让整个入住过程变得轻松顺畅。他不仅帮我办理了入住，还让我免于像个睡眠不足的幽灵一样在大厅里徘徊。 不过说真的，Jason做得非常出色，这让我的一天变得非常棒。万豪很幸运前台有他这样的人。五星好评，一杯咖啡，所有赞美都给Jason！ （原文） It was way too early in the morning, and both Jason D. (from the front desk) and I looked like extras from The Walking Dead, zero caffeine, minimal sunlight, and maximum yawns. I wasn’t even supposed to check in until later in the afternoon, but Jason pulled off a miracle and got me into a room way ahead of schedule. Despite the early hour and our mutual zombie status, he was incredibly kind, helpful, and quick to make the whole process smooth and easy. He didn’t just check me in, he saved me from wandering the lobby like a sleep-deprived ghost. Seriously though, Jason went above and beyond, and it made a huge difference in my day. Marriott is lucky to have someone like him at the front desk. Five stars, a cup of coffee, and all the praise to Jason!

（由 Google 翻译）非常漂亮和谨慎的财产。 Easy access to dining and shopping in brisk walking distance. The restaurant on completely amazing awesome menu choices. 鸡翅和汉堡是炸弹。 （原文） Very nice and discreet property. Easy access to dining and shopping in brisk walking distance. The restaurant on completely amazing awesome menu choices. The wings and burgers are the bomb.

（由 Google 翻译）上周末我们最好的朋友结婚了！婚礼和住宿都很棒。第二天早上的自助早餐也很棒❤️ （原文） Visited this past weekend where our best friends got married!! It was a gorgeous wedding and stay. The breakfast buffet the next morning was also fantastic ❤️

（由 Google 翻译）我女儿把洗漱包落在浴室里了，我们立即打电话报警。客房服务人员多次尝试发邮件和打电话，却始终没有回应。我们对他们的服务非常失望，而且我们的包竟然被拿走了。 （原文） My daughter left her toiletries bag in the bathroom and we called immediately to report it. The housekeeping never responded even after multiple attempts at emails and calls. We were very disappointed in their service and the fact that our bag was taken.

（由 Google 翻译）在应用程序上办理入住，却始终没有给我们房间。晚上7点到酒店，办理入住时，他们当然给了我们一张双人大床房，我们却把房间订走了。结果给我们一张带沙发床的特大床房，还能看到风景。我不在乎风景，我想要一张真正的床。我睡在不舒服的沙发上睡不着。 应用程序毫无价值，如果我不得不在酒店再次办理入住，他们却把你的房间给了我，那为什么还要在应用程序上办理入住呢？他们给了我们早餐券作为补偿，但我们没法用，因为我们必须在早上7点前离开。 而且，空调根本就不好用。无论调到多少温度，房间里都很热。 真是令人沮丧的夜晚，因为我们通常都很喜欢住万豪酒店。开始重新考虑了。 （原文） Checked in on app, never gave us a room. Got to hotel at 7PM, went to check in and of course they gave our 2 Queen beds room, we booked away. Gave us a King with sofa bed with a view. I don’t care about the view. I want an actual bed. Could not sleep on uncomfortable sofa. App is worthless, why check in on app if I have to check in again at hotel and they give away your room. They gave us breakfast coupon to make up for it, but couldn’t use it because we had to leave before 7am. Also the A/C did not work well at all. Room was very warm no matter what temperature was set. Just frustrating night because we usually enjoy staying at Marriott hotels. Starting to reconsider.

（由 Google 翻译）我们在这里住过几次，但最近一次的体验令人无法接受。 我们喜欢的地方：每天都有热早餐，位置靠近印第安纳波利斯，床对我们来说足够舒适，小厨房也足够满足我们的需求。 我们不喜欢的地方：设施不太理想。冰箱漏水，带按摩浴缸的大床房里电视太小，浴室里找不到通风口，空调只能调到自动档（而不是“开启”，这对我的伴侣来说很重要）。 更糟糕的是，当时正在施工。尤其是他们就在我们房间外面，而且在我们入住期间还在施工。我们事先并不知道会施工。此外，有一天晚上我们回来时，房间里有一股浓烈的化学气味。感觉很不安全。在询问前台后，我们最终被告知，这种化学物质是屋顶密封胶，我们是“安全的”，但这显然不够。我们应该事先得到通知，并迅速处理气味/化学物质问题（而不是让我们自己去弄清楚并要求对方提供答案）。另外，告诉我们“安全”其实并不能解决问题。应该准备好食材清单，以便与客人分享，这样我们才能了解情况，做出明智的决定。 这很遗憾，因为我们去年在这里住得很开心。我们甚至提前三个月就预订了带按摩浴缸的大床房（而不是去年的大床房），因为我们想享受最好的住宿体验。但我们没有预订到，真的很失望。 （原文） We have stayed here a few times, but our most recent stay was unacceptable. What we like: Hot breakfast everyday, close location to Indianapolis, beds are comfortable enough for us, small kitchenette is enough for our needs. What we didn’t like: Amenities were less than ideal. Leaking fridge, small TVs in a king size room with whirlpool, no vent in the bathroom that we could find, AC could only be set to auto (not “on” which is important to my partner). To add further insult, there was construction going on. In particular, they were directly outside our room and actively working during our stay. We were not informed this would be happening. Further, when we came back one night, our room had a strong chemical smell. It felt unsafe. After asking the front desk, we were finally informed that the chemical was a roof sealant and we were “safe,” but that’s not a good enough answer. We should have been informed beforehand and the smell/chemicals should have been handled quickly (not on us to figure out and request answers on). Also, telling us we are “safe” isn’t really an answer. There should be a list of ingredients at the ready to share with guests, so we understand what is going on and can make an informed decision. It’s a shame because we loved staying here last year. We even decided to book a king with whirlpool (instead of our queen room from last year) 3 months in advance because we wanted the best stay possible. We didn’t get this and were really disappointed.

（由 Google 翻译）参加GenCon的绝佳地点。房间非常干净，即使内部装修略显陈旧。客房服务非常出色，我们对他们的服务印象深刻。早餐很棒，冷热皆宜：香肠、鸡蛋、饼干和肉汁、华夫饼、水果、贝果、松饼、酸奶和麦片。还提供咖啡、茶和果汁，工作人员非常乐于助人，并且确保物品齐全。大楼目前正在施工，但我们完全没有感到任何困扰或不便。需要注意的是，墙很薄，所以即使像我们一样有体贴的邻居，他们早上的闹钟也可能会吵醒你！距离会议中心不远，周围有很多餐厅（日式餐厅非常棒）。绝对会再来这里。 （原文） Great place for GenCon. Rooms are very clean even if the interiors are kind of dated. Housekeeping clearly does excellent work and we were really impressed by the service. Breakfast was great with hot and cold offerings: sausage, eggs, biscuits and gravy, waffles, fruit, bagels, muffins, yogurt and cereal. Coffee, tea and fruit juices also on offer and the staff were really helpful and on top of keeping things stocked. Building is under construction right now but we didn't feel bothered or inconvenienced by it at all. One thing to mention is that the walls are very thin, so even if you have considerate neighbors like we did, their morning phone alarm might still wake you up! Short little trip to the convention center, lots of food places around (the Japanese place was phenomenal). Would absolutely go here again.

（由 Google 翻译）床很舒服，很安静，允许携带宠物，工作人员友好热情，从高速公路过来也很方便。非常适合我们短暂的过夜。我们本来想使用电动汽车充电桩，但只有特斯拉V2超级充电桩可用。我们的Mach-E充电桩需要V3或更高版本的充电器。可惜的是，沃尔玛离酒店只有3分钟的路程，所以我们就用了那里的充电桩。酒店似乎正在翻新——已经有很多不错的更新了。我们的房间有点旧，但很干净。下次还会住在这里。 （原文） Comfortable bed, quiet, allows pets, staff friendly and helpful, convenient access from expressway. Was just right for our brief overnight stay. We were hoping to take advantage of the EV charging but only V2 Tesla superchargers available. Our adaptor requires V3 or higher for our Mach-E. Alas, there is an electrify station at Walmart 3 min away so we took advantage of that instead. The hotel appears to be in the midst of renovation--many good updates already. Our room a bit dated but clean. Would stay here again.

（由 Google 翻译）泳池很棒。泳池没有毛巾，不过前台给了我们一些。场地维护得很好。房间很干净。我们上下房间都走楼梯。六层楼的酒店只有一部小电梯，速度非常慢！！健身中心需要两个相同重量的哑铃。健身中心只有三个哑铃。第一天空调坏了，第二天就修好了。 （原文） Pool was very nice. No towels at pool, but front desk gave us some. Grounds were very well kept. Room was very clean. We used stairs going to our room and any time we left. Only 1 small elevator for 6 story hotel. It was very slow!! Fitness center needs 2 weights same weight. Only 3 weights in the fitness center. A/C was not working, 1st day. Was fixed by the 2nd day.

（由 Google 翻译）这地方不算惊艳，也不算糟糕，也就一般般。房间还行，床也勉强能用……浴室简直像被炸弹袭击过一样，墙上的油漆都快滴下来了。看照片就知道了。 不过，它倒是有个“亮点”……前台后面居然有家披萨店！！但是，千万别点那里的披萨。永远别点。我可是个披萨控，但那披萨真的让我难以接受。饼底硬得像石膏，简直是我吃过最难吃的披萨……饼底就像石膏板做的。唯一能让这披萨“变味”的方法，就是在那个墙都滴着油漆的浴室里，一边上厕所一边吃。 （原文） It wasn't amazing. It wasn't horrible. It was just ok. The room was ok. The beds were passable... the bathroom looked like someone dropped a bomb in there. The paint was literally dripping off the walls. See picture. It did have one amazing feature... there was a pizza joint right behind the main desk!! However, don't order the pizza. Ever. I'm a pizza fiend and I didn't care for it. The crust was like plaster. I was something I've never experienced eating a pizza... like crust made from drywall. The only way to make the pizza better was to eat it in the drippy wall bathroom while on the toilet.

（由 Google 翻译）最近，这家拉昆塔酒店成了我最爱的酒店。按摩浴缸套房超级舒服，而且干净！🧼这对我来说尤其重要！以前我住过其他酒店，每次都被他们脏兮兮的浴缸弄得心烦意乱。😬 员工总是很友好。他们的早餐布局也是最好的。所有有线电视频道都有。他们还有一个漂亮的室外游泳池（夏季开放）。我也很喜欢酒店的位置，因为富士山牛排馆就在街对面。😋 唯一不太满意的是酒吧里的食物。他们的披萨和面包棒味道有点淡。😕 不过，他们的长岛冰茶鸡尾酒味道浓郁，非常好喝！🥴 总的来说，我会一次又一次地推荐这家酒店！❤️ （原文） Recently this La Quinta, has become my favorite hotel to stay at. The whirlpool suites are so relaxing and CLEAN!🧼 This is especially huge for me! In the past I've stayed at other hotels, where I've broken out from their unclean tubs.😬 The staff is alway friendly. They also have the best breakfast layout. They have ALL the cable channels. They have a nice outdoor pool (open during summer). I also really like the location, because Fujiyama Steakhouse is right across the street.😋 The only thing I don't care for is the bar food. Their pizza and breadsticks are kind of bland.😕 However, their long island ice tea cocktails are strong and delicious!🥴 Overall, I would recommend this hotel again and again! ❤️

（由 Google 翻译）我在这里待了一整个周末，早餐还行，但远不如宣传的那样好。房间天花板上有虫子，马桶会移位，电视也坏了。前台会收取押金，他们说系统显示50美元，但查看信用卡账单时却扣了60美元，他们说押金会在3到5天内退还到我的卡上。现在已经9天了，我的卡上仍然没有收到退款。打电话找管理人员，他们总是无人接听……被转接到他们的分机，留言后你猜怎么着？他们从来不回电话，扣款倒是很快，退款却慢得像蜗牛。如果你不想自己的钱被人玩弄，千万别租这里的房子。租客们……一定要仔细核对信用卡账单……因为收据上的金额和实际扣款金额不一样。 （原文） An entire weekend was spent here, breakfast was ok, not all its portrayed to be. Rooms have bugs on ceiling, toilet shifting, tv doesnt work. Deposit gets charged at the front desk, supposedly their system charges 50.00 dollars but when you check your card they take out 60.00, in which your told your deposit will be back on your card in 3/5 days. Its been 9 days and still yet to see the deposit back on my card. You call and ask for management, they are never there…..you get transferred to their extension and leave voicemail and guess what? NO…. They never return your calls, they are quick to charge but slow to return what they assure you of. Dont rent here if you dont like your money being played with. Renters…….check your activity on your cards….cause receipts have a different amount of whats being charged on your card.

（由 Google 翻译）我们住在 0 楼（运河层）——概念很棒，但最好远离！！！运河沿岸的明亮聚光灯整晚都亮着，照进房间里——遮光窗帘有帮助，但不够大，无法遮挡灯光。打开窗帘时，如果发现有人站在离窗户几英尺远的地方，那就有点奇怪了。床是房间里最好的东西——干净、舒适。我们住在一个两居室套房，有 2 个成人和 2 个孩子。额外的空间是我们住在这里的主要原因。我们经常出差，这是我住过的最破旧的房间——墙壁和天花板上有水渍和水孔，通风罩不能用（我们做了晚饭），橱柜黏糊糊的，马桶的流水很不稳定（不得不打开马桶后部才能停下来）。房间里的空调声音很大，每次打开都会吵醒我 5 岁的孩子。我们想去泳池玩玩，但里面大约有25个人——等泳池清空后，我们就能用了，毛巾也挺好。泳池很温暖，设施也不错。公共区域和工作人员都很棒！停车费33美元，而且停车场甚至没有门禁，也没有专人看管。早餐包含在房费里，工作人员也很友好。孩子们很喜欢华夫饼、新鲜香蕉和牛奶。我建议在房间装修完成之前，还是换一家酒店吧——我最担心的是墙壁和天花板上看起来像水渍的破损可能会发霉。 （原文） We stayed on floor 0 (canal level) - neat in concept but stay away!!! The bright spotlights along the canal are on all night long and shine into the rooms - the blackout curtains help but aren’t large enough to block out the lights. It was a little weird when opening the curtains and someone standing a few feet away from your windows. The bed was the best thing about the room - clean and decently comfortable. We stayed in a 2 bedroom suite with 2 adults and 2 kids. The extra space was the main appeal for why we stayed here. We travel a lot for work and this is the most worn room I’ve stayed in - water spots and holes along the walls and ceiling, vent hood did not function (we cooked dinner), the cabinets were sticky tacky, the toilets were finicky with water running (had to open the back of the toilet to make them stop). The air conditioning unit in the room was loud and every time it turned on it woke up my 5 year old. We tried to enjoy the pool but there were about 25 people in it - once it cleared out we were able to use it and appreciated the towels. It was very warm and a nice amenity. The common areas and staff were nice! Parking was $33 and the lot wasn’t even gated or supervised. The breakfast buffet was included and staff were friendly. The kids loves the waffles, fresh bananas and milk. I would recommend finding another hotel option until room renovations are done - I was most concerned about potential mold from wall the ceiling damage that looked like water spots.

（由 Google 翻译）酒店不错，离很多地方都很近，楼下就能走到运河边。 早餐很好，周末一直供应到晚上十点左右，这点很棒。 房间还可以。我们房间的台灯有点短路。建议自带洗发水之类的洗漱用品。我的意思是，如果你买一元店的洗发水和香皂，洗澡的时候感觉就像在自己家一样。房间不算差，只是不是我们喜欢的类型。 床很舒服。枕头很薄，没什么蓬松感。用两个枕头感觉只占半个枕头。有些人可能觉得这样挺好，但我个人不太喜欢。 酒店有婴儿床，如果你提前打电话预订，他们可以在你的预订信息里备注一下，这样就不用自己带了。不过，一定要带婴儿床的床单。我们带了，以防万一，幸好带了。我知道酒店不提供婴儿床，因为你确实用不到，所以千万别忘了带床单。 （原文） The hotel was nice and very close to many things with access downstairs to the canal. The Breakfast was good and last till like 10 on the weekends and that's pretty nice. Rooms are alright. We had a lamp that had a short in it. We suggest bringing your own shampoo and stuff. I mean if you buy Dollar store shampoo and soap for your shower you'll be right at home. It's not bad it's just not what we would pick. The Beds are good. The pillows are thin. Missing a lot of fluff. Using 2 felt like half a pillow. And for some that's fine. Just not my preference. They do have pack and plays available if call ahead so they can make a note on your reservation just in case but it saved us from needing to bring ours. DO however bring a sheet for your pack and play. We brought one just in case and I'm glad we did. I understand not having them available because you really will not need them often so don't forget your sheet.

（由 Google 翻译）入住时走进酒店大门，一股霉味扑鼻而来。赶紧用漂白剂！ 主电梯坏了，副电梯也坏得厉害，好几次我们都以为会被卡住。电梯门弯了，开起来非常慢。 酒店很老旧……从未翻新过。如果你对气味敏感，不建议你住在这里。 把走廊里脏兮兮、散发着臭味的地毯清理掉，因为地毯上藏有细菌。 房间还不错，就是有点旧了。床很舒服，不像万豪酒店新用的那种硬得像石头。我得出去买个鸡蛋箱垫在新床上。 浴室超级干净，浴缸周围没有霉菌或黑色物质。我很喜欢浴缸干净的样子。我讨厌他们改建后没有浴缸！如果我需要给孩子洗澡怎么办？！万豪酒店似乎总是把浴缸扔掉。我们中有些人喜欢浴缸，保留漂亮的铸铁浴缸！！！ （原文） Walked in the door of the hotel at check-in and it wreaked of mold. Use some bleach! The main elevator wasn’t working and the second worked so poorly that we thought several times we would get stuck. The door was bent and scraped its way open super slowly. The hotel is old…never been remodeled. I would not recommend you stay here if you are sensitive to smell. Get rid of the hallway stinky, dirty carpet that harbors bacteria. The room was not bad, just old. The bed was nice and comfy. It wasn’t rock hard like the newer ones Marriott has been using. I have to go out and buy an egg crate to pad the newer ones. The bathroom was super clean with NO mold or black stuff growing around the tub. I loved that the tub was clean. I hate when they convert and don’t have a tub anymore! What if I need to give my child a bath?!? Seems to be Marriott’s thing to always get rid of the tub. Some of us like the tubs, keep the nice cast iron tubs!!!

（由 Google 翻译）就这个价格而言，这家酒店绝对不值。前台工作人员很友好，但这大概是它唯一的优点了。电梯噪音极大，而且摇晃得很厉害。房间比预想的小得多。折叠床全是弹簧，没有垫子。主床硬得像石头一样。我不得不垫着枕头才能稍微舒服一点。浴室淋浴间的角落里长了霉，门框上也到处都是奇怪的棕色残留物。我们订的是水景房，但窗户上的污渍太严重，根本看不到水。我们住在这里是因为它离莱利医院很近，我们第二天要去那里。总而言之，我不会推荐这家酒店。 （原文） For the price this hotel is definitely not worth it. The front desk staff we friendly but thats about the only positive. The elevator is extremely noisy and shaky. The room was much smaller than expected. The pull out bed was all springs with no cushion. The main bed was hard as a rock. I had to sleep on pillows to get a tiny amount of comfort. The bathroom had mold growing in the corners of the shower and some very weird brown residue all over the door frame. We had a water view room but the windows were so stained you couldn't see the water. We stayed here because of it being close to Riley hospital where we were going the next day. Overall I would not recommend this hotel.

（由 Google 翻译）房间臭气熏天，根本租不出去。酒店的解决方案是喷洒某种空气净化器，但效果不佳。毫无疑问，这是我在万豪酒店经历过的最糟糕的体验。工作人员态度还算亲切，位置也还行。在运河上方享用早餐很不错。房间没有打扫，毛巾也没有更换。我个人不会再住在这里，觉得他们不应该把这个房间租给任何人。 （原文） The room stunk and should not be rented out. The hotel’s solution was to spray it with some kind of air cleaner but that was inadequate. Undoubtedly the worst experience I have had at a Marriott property. The staff are pleasant enough in person and the location is okay. Breakfast above the canal is nice. The rooms were not cleaned and not towels replaced. I personally would never stay here again and feel they should not rent this room to anyone.

（由 Google 翻译）订了一个长周末，想出去走走，觉得住在运河边，远离商业区应该挺不错的。 去之前看过一些评论，所以有点忐忑。入住时，前台接待非常热情。因为是家庭出游，我们随便问了问双卧套房，她就帮我们升级了房间。套房可以看到停车场的景色，但我们需要视野开阔的空间。 很多评论都说酒店设施陈旧，虽然酒店可以翻新一下，但其实并没有评论说的那么糟糕。我以旅行为生，所以相信我说的“这绝对是一家破旧的酒店”。 房间里有全尺寸冰箱、洗碗机和双头电磁炉。早餐不错，有华夫饼、燕麦片、糕点、酸奶和煮鸡蛋。还有3种热食轮换供应。 大楼后门通向运河，散步或吃点东西都非常方便。步行两个街区即可到达商业区。酒店没有酒吧或餐厅，但停车场对面的庭院提供不错的欢乐时光和美食。 我唯一想抱怨的是停车。我不明白为什么他们要收30美元/晚的停车费，尤其是考虑到停车场没有值班保安，因为停车场只有前台人员负责监控，如果他们不去检查，外面可能发生任何事情，尽管我确信那里有摄像头。但33美元/晚的价格似乎只是两家酒店之间为了捞钱而开的玩笑。 （原文） Booked a long weekend to just get away for a bit and thought it'd be cool to stay by the canal and outside of the business district. I've read some of the reviews before we went so I had a little trepidation. Upon check-in we were greeted by a very friendly person at the front desk. Was a family getaway so we casually asked about the 2 bedroom suite and she upgraded us. Had a parking lot view, but we needed the space over the view. Many of the reviews comment about it being outdated and while the hotel could use a facelift, it's not as bad as the reviews state. Since I travel for a living, believe me when I say, "This a far from being a dumpy hotel." Full sized refrigerator, dishwasher, 2 burner induction stove in your room. Breakfast is decent with waffles, oatmeal, pastries, yogurts and hard boiled eggs. There's also 3 hot selections that rotate. Back of the building opens to the canal, so super convenient to have a walk or grab a small bite. 2 block walk to the business district. No bar or restaurant, but the Courtyard across the parking lot has a decent happy hour and food. The only complaint I have is the parking. Not sure why they charge $30/night, especialky since there's no on-duty parking security, as it's only monitored by the front desk person and if they don't check on it, anything could be happening out there, although I'm sure there's cameras. But $33/night seems like nothing more than a cash grab between the two hotels.

（由 Google 翻译）我觉得这家酒店有水质问题。我闻到了水垢的味道，而且浴室也漏水。他们很快就给我换了房间，我很感激。电梯噪音大得吓人，但除此之外，我住得很愉快。前台接待员很友善，早餐也不错。 （原文） I believe that this hotel has a water problem. I smelled backed up water and had a water issue in my bathroom. They switched my room right away which I appreciate. The elevators are alarmingly noisy but other than that I enjoyed my stay. The receptionist was very nice and the breakfast was good.

（由 Google 翻译）我在这家酒店住了五年多，我把这里当成了我的第二个家。我住过这个地区的多家酒店，但这家不仅因为地理位置优越，还因为员工周到热情。这是我选择住在这里的唯一原因。房间总是干净整洁，客房清洁人员也很友好。如果您不想离开酒店，那么晚餐和早餐等设施就再合适不过了。我不太常用游泳池或热水浴缸，但我喜欢酒店内的健身房。如果您想自己准备晚餐，他们还提供户外烧烤架。酒店位置便利，就在体育场对面，驱车片刻即可到达市中心的任何热门景点。就像我说的，酒店员工是我选择住在这里的唯一原因。他们总是很周到，确保每次见到我都会热情欢迎我，并且随时了解我的钻石精英身份，总之，和他们在一起很愉快。 （原文） Stayed at this Hotel little more than 5 years and I would consider this place my second home. I have use multiple hotels in the area but this one accommodates not just for location but the thoughtful and caring staff. This is my sole reason for staying here. Rooms are always clean and the housekeepers are friendly. The amenities like dinner and breakfast are perfect if you don't want to leave the hotel. I don't use the pool or hot tub that much but I love the gym they have on site. They also have an outside grill if you want to prep your own dinner. Conveniently located right across from the stadium and a very short drive to any of the hot spots downtown. Like I said the hotel staff is my sole reason why I stay at this location. Always attentive, making sure they welcome me whenever they see me, knowledge my diamond elite status on a constant basis, and overall just pleasant to be around.

（由 Google 翻译）为了看乔纳斯兄弟演唱会，我在这里住了一晚。房间很干净，套房也很宽敞，床很舒服，客厅区域也不错，厨房里还有吧台。正如其他人所说，停车费是20美元，有点不方便，不过酒店官网和预订网站上都有说明。最让我失望的是周日的前台服务。我打电话询问是否可以下午3点前入住，对方非常生硬地回答说：“也许可以明天早上再打，我们已经没有可以提前入住的房间了。” 别误会，如果有些东西没有空着，我可以理解，但是我花155美元住一晚三星级酒店，至少应该得到一定的专业性和礼貌，而不是这种生硬的回答和语气。之后，我女朋友打电话要一个额外的枕头，对方又生硬地回答说去衣柜里找找（衣柜里根本没有），之后她就不想再打电话要枕头或者自己去拿了。我花辛苦挣来的钱住酒店，理应得到更好的服务，Staybridge 也应该如此。吐槽归吐槽，早餐很棒，种类繁多（鸡蛋、土豆块和香肠如果能再好吃点就更好了……）。离开前，我们试着在泳池和热水浴缸里游了会儿泳，泡了泡澡。泳池很宽敞，水温也刚刚好。可惜的是，热水浴缸​​没有加热，但我通知了前台，她非常专业，而且态度也很好。问题最终解决了，但离我们退房时间太晚了。或许泳池的开放时间可以更早一些或更晚一些。我很喜欢房间和酒店所在的区域，但服务质量参差不齐，让我有点犹豫要不要再次入住…… （原文） Stayed here for 1 night for the jonas brothers concert. The room was very clean and spacious for a suite, had a very comfortable bed, nice living room area with bar in kitchen. As other have stated parking is a fee of 20 somewhat dollars which is inconvenient, but stated on their website and booking websites. What I was most disappointed with was the front desk staff and service on Sunday, called to check to see if we could check in earlier than 3pm and was greeted very bluntly with "maybe call back in am hour and we are all out of early check-ins". Don't get me wrong if something isn't available that's fine, but when I pay 155 dollars for a room a night at a 3-star hotel I expect at least a level of professionalism and courtesy not the blunt answers and tone I recieved. My girlfriend then called to ask for an extra pillow which one again was met with a blunt check in your closet for one (which there was not one) after which she did not want to call back for one or go get one. When I spend my hard earned money to stay at a hotel I expect better and so should staybridge. Rant aside the breakfast was wonderful with so many offerings (eggs, cubed potatoes, and sausage could of been a little better... Also before leaving we tried to swim and soak in the pool and hot tub. The pool was spacious and had the perfect temperature. Unfortunately the hot tub was not heated, but I did notify the front desk person who was years more professional and a joy to deal with. The issue was fixed, but not in enough time before our checkout. Maybe earlier and later hours for the pool area would be nice at well. I loved the room and the area, but service being a mixed bag makes me hesitant to want to stay here again...

（由 Google 翻译）我们来这里是为了看一场足球比赛，对体育场的位置非常满意，它就在隔壁。虽然位置看起来离购物中心不太近，晚上步行也不太方便，但附近有一个街区就有两家供应美食的酒吧，还有一家便利的加油站商店。 这家酒店有两个区域，无论是带孩子还是团体入住都很合适。 酒店提供丰盛的热早餐，还配有厨房。 有很多选择，甚至还有健身房和洗衣区。 设施齐全，床也很干净舒适。虽然不算豪华，但绝对物有所值。 （原文） We came to watch a football game and were beyond pleased with the location for the Stadium it was literally next door. It was not a location that seemed super close to shopping and i did not feel too confident walking at night however there was 2 pubs that served food just a block away and a convenient gas station store. This hotel offered two areas so for kids or groups its good. Served a hot full breakfast and also had a kitchen set up. Lots of options and even a gym and area for doing laundry. Lots of good features and clean and good beds. Not fancy but certainly lots for your money

（由 Google 翻译）这是我多年来住过的最好的酒店之一。房间干净舒适。地理位置优越，早餐比预期的要好。五星好评实至名归，酒店管理也非常友好。 我有个建议：大家都不吃猪肉或肉类。可以考虑加点植物香肠或培根。 （原文） This was one of the best hotels I've stay at in years. The room was clean and accommodating. The location was perfect and their breakfast was better than expected. 5-star was earned and the management was very pleasant. May I offer a suggestion: everyone doesn't eat pork or meat. Consider adding a plant-based sausage or bacon.

（由 Google 翻译）酒店坐落在一条安静的街道上，夜晚步行即可到达卢卡斯体育场和会议中心。酒店附近的人行道上提供摩托车租赁服务。早餐种类丰富，冷热皆宜，晚上5点至7点有社交聚会。大堂隔壁就是泳池/健身房。客房内厨房很棒，但最近的杂货店大约有1英里远（如果您背不好，就不要步行过去）。 （原文） On a quiet street in the evenings just walking distance to Lucas Stadium and the Convention Center. There are scooters to rent that are left at the sidewalk near the hotel. Breakfast is great wide variety hot/cold service and a social meet in the evening from 5p-7p. Pool/Gym next door to the lobby. In room kitchen is great tho closest groceries store is about mile away (don't walk it if you have a bad back).

（由 Google 翻译）房间干净，早餐不错。停车场停车位不多，但考虑到酒店的位置，这在意料之中。我们有一天晚上不得不用车库，不过也没什么大不了的。能直接穿过马路到体育场真是太好了。步行距离内餐饮选择不多。泳池很小，但孩子们并不介意。我唯一的抱怨是，带围栏的户外露台要到上午10点才能进入。我想要一个安全的清晨户外场所，但我做不到。 （原文） Clean rooms, decent breakfast. Parking was sparse in the lot, but that's to be expected for the location. We had to utilize the garage one night, which wasn't a big deal. Nice to be able to walk right across the street to the stadium. Not a lot of options for food within walking distance. Pool was small but the kids didn't mind. My only complaint was that the fenced in outside patio area couldn't be accessed until 10 am. I wanted a safe place to go outside first thing in the morning and I couldn't do that.

（由 Google 翻译）房间、服务和位置都五星好评。 我去小马队比赛期间住在这里。从进出酒店的角度来看，这是我看过的最方便的一场橄榄球比赛。我可以先在酒店支付比赛停车费，然后在比赛期间一直停在那里，因为我已经在周日早上东部夏令时间下午1点的比赛前退房了。之前我没在这里住过小马队的比赛。我们离开比赛现场，步行一个街区回到酒店，然后开车离开。 撇开比赛不谈，这家酒店还不错，虽然人很多，但房间很安静。房间也很干净整洁。价格也很合适。我肯定会再次入住这里，并推荐这家酒店。图中是511房间的景色。 （原文） 5 Stars for room, service, and location. Stayed here while attending a Colts game. This is the most convenient football game I have ever attended from a get in/get out perspective. I was able to pay for the game parking at the hotel, and stay parked there during the game, as I'd already checked out Sunday morning ahead of the 1300 EDT game. I'd not stayed here for prior Colts games. We left the game, walked a block back to the hotel, and drove off. The game aside, this is a nice hotel that was packed, yet room was very quiet. The room was nice and clean too. The rate was great as well. Would definitely stay here again and recommend. View from room 511 attached.

（由 Google 翻译）员工非常友好热情，房间干净整洁，家具舒适，设施齐全。小酒馆的选择比较有限，但我点的菜味道不错，而且天气不好，我也不想出去。如果您在附近，想好好休息一晚，我会推荐这家酒店。 （原文） Very friendly welcoming staff, clean rooms with comfortable furniture, and nice amenities. The bistro has pretty limited options, but what I ordered was tasty and with inclement weather I didn't want to venture out. Would recommend this location if you're in the area and want a good night's rest.

（由 Google 翻译）首先我要说的是，酒店的员工太棒了！我儿子10月23日去做手术，前一晚和当晚我们都住在酒店。我想说，Raleigh（如果我拼错了，抱歉）和夜间调酒师（我没听清您的名字）两位都非常热情地照顾我儿子，他们简直是无微不至的关怀！他们如此真诚和贴心，让我感觉就像家人一样！他们付出了巨大的努力，在工作中投入了如此多的关怀！感谢你们两位如此友善和贴心，不仅对我儿子，也对我和我丈夫。只要他们还在，我一定会再来这家酒店❤️ （原文） Let me start off that the staff was AMAZING! My son went for surgery on 10/23 we stayed the night prior and the night of at the hotel, I will say Raleigh(sorry if I misspelled it) and the night bartender(I did not catch your name) BOTH were so welcoming with my son and his care that those two would move mountains for him! They were so genuine and so sweet I felt like they were family! They went above and beyond for amazing work and care they put into their jobs! Thank you both for being so kind and so sweet to not only my son but to myself and my husband. I will definitely come back to this hotel as long as those two are there ❤️

（由 Google 翻译）空调一直运转，房间里的空气过滤器也一直在嘎嘎作响。晚上睡觉时，我们不得不把过滤器拆下来。浴室的洗手池面积很小。床和床上用品还不错。早餐很美味，也很丰盛。 （原文） The air conditioner never stopped running and the air filter in the unit kept rattling. We had to take the filter out at night to sleep. Bathroom sink area was small. Beds and bedding were fine. Breakfast was good and filling.

（由 Google 翻译）我全程五星好评！ Devin和他的团队太棒了！他们让我们在最后一刻预订了他们的会议室，而且收费合理得令人难以置信。 会议空间完美无瑕！我们遇到的每一位员工都提供了一流的服务。Devin甚至在几天后还跟进了我的情况。 非常感谢大家！ （原文） 5 stars across the board for me! Devin and his team were amazing! The let us book their meeting room last minute and charged us an unbelievably reasonable rate. The meeting space was perfect! The service from every single employee that we encountered was next level. Devin even followed up with me days after. Thank you all so much!

（由 Google 翻译）千万别住二楼——太吵了！！ 这里的人都很友好，也很乐于助人。房间也不错，但设施本身有问题——至少是二楼到三楼靠近电梯的地方。我从来没有住过这么吵的房间。好像地板和托梁没固定好似的。我们楼上有个脚步沉重的人，但走廊里走动的人，声音就像大象在水桶里踩踏一样，整晚都听得见。 虽然只是二楼靠近电梯的地方，但我再也不会住那里了。 （原文） AVOID staying on the 2nd Floor- LOUD!! The people were very nice and helpful. The rooms were nice, but the issue is construction of the facility- at least the 2nd to 3rd floor near the elevator. Ive never experienced a room so terribly loud. Its as if the flooring isnt anchored well to the joists. There was a heavy footed person above us, but just individuals going down the hall sounded like elephants stepping in buckets through the night. It may only be the 2nd floor near the elevator, but Id never stay there again.

（由 Google 翻译）这是我第二次来印第安纳波利斯出差，这家万豪庭院酒店地理位置优越，设施齐全，干净整洁，经理杰森也非常出色。他举止优雅，服务周到，令人赞叹。你肯定能想象到他在市中心的一家大型酒店工作。再次，我对这次入住非常满意。 （原文） This is my second time in Indianapolis for business and I have found this Marriott courtyard to be perfectly located clean well appointed and with an outstanding manager in Jason. His demeanor and service is so courteous and outstanding. You would certainly expect him to be working in a large downtown hotel. Once again, very happy with my stay.

（由 Google 翻译）工作人员非常友好热情。地理位置优越——至少如果你像我一样来这里是为了运动，这里是不错的选择。虽然不是高端万豪酒店，但我住得很愉快。 （原文） Very friendly and helpful staff. Great location--at least if you're there for some sports stuff, as I was. Not a high end Marriott but I enjoyed my stay.