尼亚加拉大瀑布的[coun]个最佳酒店优惠

凌晨2am 入住 . 11am 退房.价格300$ 多.价格偏高. 卫生一般. 冷气机噪音大. 早上电梯等了半个多小时 还没有到. 是从15楼走的步梯下去.

This stay at Hilton Niagara Falls was disappointing. We specifically booked a “Fallsview Whirlpool Room” to enjoy the spectacular waterfall view, but the exterior window was covered in heavy stains and water spots, making it nearly impossible to take photos or enjoy the view. The reality was far from the clean and clear promotional images shown on the website. For a premium brand and price point, this is unacceptable. In addition, the official website showed a total price of CAD 483 including tax, yet we were charged CAD 559.85 upon check-in. The extra “Mandatory Charge” and tax breakdown were not clearly explained during booking. The listing also stated that breakfast was available at CAD 35 per person, but didn’t clarify whether it was included. We assumed it was — only to be told at the front desk that breakfast was not included, which felt misleading. I sincerely hope the hotel will improve both its window maintenance and the clarity of pricing and service descriptions. 這次入住希爾頓尼加拉瀑布飯店非常失望。原本特地選擇「雙瀑布景觀按摩浴缸房」，期待能欣賞壯麗的瀑布風景，結果窗戶外層布滿水垢與污漬，整個玻璃模糊不清，根本無法好好拍照或欣賞景色，與網頁上乾淨明亮的照片落差極大。以這樣的房價與品牌形象，景觀品質令人失望。 更糟的是，我們在官網預訂時顯示的房價為 含稅 CAD 483，但實際結帳卻變成 CAD 559.85，其中多出來的「Mandatory Charge」與稅項在下訂時並未明確揭示。頁面同時也註明提供早餐（每人 CAD 35），卻沒清楚標示是否包含在內，讓人誤以為房價內含早餐，結果到櫃台才被告知並非如此，令人有被誤導之感。 希望飯店能重視旅客體驗，提升資訊透明度與窗戶清潔品質。

The hotel unilaterally canceled my reservation for two rooms with waterfall view. The reason is that my credit card cannot be pre-charged. The hotel did not contact me beforehand to inform me of this situation. They told me at the front desk when I arrived on the day of check-in. I can't believe this is happening. The hotel told me that they no longer had waterfall view rooms and that if I still wanted to stay, they would only have street view rooms. I had no choice. The car had already entered the hotel's underground parking lot. The parking fee for a day was nearly 60 Canadian dollars. If I changed to another hotel, I would have to find another hotel again. I don’t have the time or energy to bother with it anymore. It was my friend's birthday on the day we checked in. The situation in the hotel really shocked us. We had to stay in a street view room with no view, the room was surrounded by the wall of another building. The triple room did not provide pillows and quilts for the third person. I had to call the front desk and room service many times to ask for them. The spring of the sofa in the triple room was broken and it almost touched the ground when I slept on it. What's funny is that the credit card I used to check in was quickly swiped. This card was the one the hotel claimed it couldn't swipe. The behavior of this hotel is banditry and very unfair. The hotel ruined my mood and my friends' mood and turned my vacation into a terrible trip. I will never stay at this hotel again and will tell all my friends not to book this hotel. 飯店單方面取消了我的瀑佈景觀兩間房的預訂。理由是我的信用卡預刷不過。酒店沒有事先聯繫我並告知此情形。等我到了入住當天在前台才告訴我。我無法相信會發生這樣的事。酒店告訴我已經沒有瀑布景觀房，如果我仍然想入住只有街景房。我沒有選擇，車已經開進了酒店地下停車場，一天停車費近60加幣，我如果換其他酒店，需要重新再找其他酒店。沒有時間和精力再去折騰。入住當天是我朋友的生日，酒店的這個情形真是給了我們一個大驚嚇。我們不得不入住沒有景觀的街景房，房間的四周被另一棟建築的牆包圍。三人房沒有為第三人準備枕頭和被子，我不得不多次打電話到前台和客房服務處去要，三人房的沙發彈簧是斷的，睡下去就幾乎觸及到地上了。可笑的是我入住的信用卡很快就刷过，这张卡就是酒店声称刷不过的信用卡。這件酒店的行為是強盜，非常不公平。酒店毀壞了我及朋友的心情，讓我的假期變成了一趟糟糕透頂的旅行。我將永遠不會再入住此酒店，也會告知身邊的所有朋友不要預定此酒店。

这个酒店的管理和应急措施都有问题。首先我们团下午5点左右到的时候被通知我们的房间要再等超过两个小时才能checkin,因为房间（1704）没搞完卫生。我们10点半左右再回到酒店check in 时发现很多问题： 1. 酒店网络需要扫二维码浏览网页才能登陆，可是如果旅客从别的国家来还没有当地网络怎么办？ 2. 厕所浴缸的边的掉了下来大半，出现个大概有三四十厘米缝，里面又黑又脏，毛巾，洗手盆也特别脏 。 3. 门锁锁位翘边，锁的位置非常不稳定，感觉一撞就开。而且酒店电梯不需要刷房卡，非常不安全。发现这些后想打电话给酒店前台报告这些问题，结果电话完全用不了，按钮脱落了许多然后没有一个有标注front desk。房卡包里也没有找到前台号码。所以我们大晚上从十几楼下去找前台，结果前台的答复说换不了房间，房间都满了。唯一的办法就是派个人上去修，问他要多久他说要起码4 5分钟…. 都多晚了！我接受不了走了一整天的路还不能洗澡睡觉…. 最后找另一个前台他再找人11点半左右修好了门锁，别的解决不了。网络、电话依然不能用，卫生没解决。过了一会儿大概12点火警响了（声音很奇怪不是传统火警声）我们从17楼跑到大堂等。消防员撤退了，大堂起码有三百人排队上电梯，期间没有工作人员维持秩序，没有通知是否解除火警。客人在2号电梯准备上楼，其中一个进去一半电梯突然下坠大约0.5米，吓出外面的人把电梯扒开才把里面的人一个一个拉上来…. 太吓人了！再等了半小时才排队重新回房间，那时凌晨一点了。这些事不止影响了我们自己，还影响了整个旅游团甚至其他旅客。体验感这么差的酒店再也不会住了。

垃圾到不能再垃圾 隔壁凌晨两点还在走廊和房间大声喧哗开趴 酒店人管都不管。 而且最离谱的是一瓶水收5刀，你房间里是一点免费水都不给放啊😠我就不说那停车费80一晚的事了 槽点太多说不过来。

预约了两天的房，过来排了一个多小时的队伍，然后告诉我们今天他们的预约系统故障，三天所有预约被取消，没有任何其他房间。并且没有任何提醒和联络。开车一个多小时过来的，本来就很累了只想快点找个地方休息。然后一波三折在橡树和这边来回跑还是住上了，中间花了一个多小时处理入住手续，进房间后大失所望，什么东西都没有，肉眼可见的污垢和破损，wifi时断时连，质量居然还不如国内三星连锁的如家！这么大个酒店，这么垃圾的管理和质量绝对配不上这个收费水平和星级！千万不要在这里浪费你的时间。

酒店不错！在这边住了两个晚上 可能是因为客人不多 前台帮忙升级了房型 定的瀑布景房 美国和加拿大的瀑布都能看见 就是casino稍微挡住了一点点加拿大瀑布 不过还是很漂亮 房间也很干净 有Wi-Fi 不含早 停车建议停在casino便宜点

**首先是check in 时所面对的staff 不专业，也不够坦诚。 **Check in 柜台的入手缺乏（只有1到2个人）需要排长龙等待。 **付出高价的房费，但窗外的景色是看后巷。 ***停车场问题最伤脑筋，此酒店没有自己的停车场，而是和附近的赌场Casino 共同用一个多层停车场，停车后要拉、扛、抬着行李步行10-15分钟才到酒店的Check in 大堂。 将不会再光顾此酒店。

位置很好，又能看到瀑布，离游戏街也很近，就是酒店里没有配牙膏牙刷和烧水壶。价格略贵了。

这酒店是我住过的最最最差，水壶，牙刷，沐浴露都没有，要水壶都要打电话去前台要几次都没有，都需要一样一样向前台要，要了还不一定马上送来，还要等一段时间，等一段时间还没有。最重要的问题来了，170多块的房间还要不包含停车费，包括停车费都200多块，还不包含早餐，只有免费Wifi，忘记重要一点，隔音超级差，连隔壁上厕所都听到，睡个觉都睡不好，真的很差很差很差很差，有负的⭐，我要给负⭐⭐⭐⭐⭐（没有★又不行发布）

房间内牙刷，洗澡液，热水壶都没有，只有两瓶矿泉水， 服务质素较差，停车场住一晚都还要另收30多块加元， 除了近薄布之外，我觉得170加元这个房价也太贵了，只是普通房，没外景，隔音很差啊！什么四星级，真的一星不值!

不好。我们两个月以前就约好了两个床的房间。到这里他就说没有给你一个床的。我看他们是按名字来的，因为我们的姓是亚洲人。在我们周围有很多白人没有这个问题。我觉得这个酒店还是歧视亚洲人。

贼人出没的聚集地！尤其是在大堂！游客万分的警惕！2015年我的第一入住，就在大堂全套摄影器材被一群盗贼相互掩护配合下盗去！报警也无用。万恶的加拿大酒店！

俯瞰瀑布的饭店很美啊，住的条件挺好的，服务也不错。

希尔顿的Diamond会员待遇基本上没用，不给升级房，不给早餐，延迟退房只给到下午1点，一句话总结“景观无敌好，服务特别差，天花板级别的景观，地下室级别的服务质量！”

服务态度挺好的，景观房可以看到整個瀑布的风景，入住时最好问清楚是否包WiFi&parking

不用我什么，生意好，很多人去的地方，瀑布景观那是绝对的最佳视角。就是停车费贵死人。这次去涨到80了，看看下次去能涨到100不。

想给负分 把车弄坏了什么态度🤮

超棒的景

周中去的。第一晚给了个7楼04房。窗外被树挡住了。几乎看不到瀑布。和前台反应后第二晚给换了928房，景色好了不少。这个酒店的楼越高，房间号越大景观越好。

前台服务态度机械化、泳池浴巾老旧简直太不匹配、电梯老化噪音好大、床品漂白水的味道太太重、停车场离酒店还有点距离收费不菲、床很舒服。景观很好。烟花可能是因为雨雾大的原因只听到声音。

我们一家四口预定了 套房 高楼层 。$450 的房间。下午2:30 我们 打算check in，她们说房间没有准备好，会打电话给我们。到了3:55分依旧没有收到任何电话，我尝试排队，在等候25分钟的排队后（4:20），她们前台依旧和我们说房间没有准备好，并且试图让我们换到低层 差一些的房间。这简直太不可思议了，我们给了很贵的价格，想新年全家开心的度过，没想到遇到这样糟糕的体验。一直到现在4:55分，依旧没有任何房间给我们，我们从白天等到了天黑！我们尝试和经理反应，但被告知经理也没办法。我以为这是一个很高尚的会所，没想到被如此对待。我们晚上安排了按摩和牛排晚饭，全部被取消了。酒店丝毫没有任何歉意，只是不停的说他们也没办法。我们一家四口带着孩子，小孩还一直吵闹着要上洗手间，酒店一层居然连个洗手间都没有！奉劝大家千万不要来这个又贵又差的酒店。实在是太差太差太差了！！！

这个酒店根本不会在乎你的任何反馈，我花了高价订了有按摩浴池的房间，但得到了一个破浴缸，我下楼尝试和经理反应，但他的态度非常恶劣，拒绝沟通，并且说自己很忙掉头走人了。同样是做服务行业的，我觉得这种行为是非常不专业以及令人气愤的。店大欺客，名副其实。

停车四十刀。可以定水上乐园套餐，也可以提供免费水上乐园停车。服务一般，实际就是快捷酒店的设备，因为位置好而贵。没有早餐，没有其他设备。这个城市有点过度商业化了。

酒店乱收费，来之前他告诉你酒店无线网是免费的，等你结账还要无线网，浴巾热水都要收费 最可气的是我们没有开车来还要收钱！ 虽然可以看到瀑布，酒店环境真的一般，床单上面有血渍你们脑补一下画面.....酒店账单上会莫名多出来小费

房间没有介绍的大，位置可以，前台中文小姐没有讲明白，就给我们一张纸。被扣了18.00。今早上退房和说英文的讲明白，把钱退给我们。那张纸上的WiFi还有其他服务都是收费，只要你接过这张纸，就要收费

只能看到马蹄瀑布，本来特地定了景观房为了在晚上看烟花，结果完全被挡住了什么都看不到，只能听到边上在放烟花。酒店设施陈旧，电视都不能投屏手机。订房自带的公交车票在预定时完全没有说，害我浪费钱了。

地理位置挺不错的 就在瀑布边上 我们订的superior房间 在25-30楼 可以看到瀑布全景 感觉还不错 房间配套设施一般 只不过已经装修了这么多年了 也能理解 为了景色值得去

观景房，看瀑布，值得！先是五楼，次日换26楼，角度不一样，景色亦不同。酒店还赠送公交车卡，车站在酒店正对面.酒店非常差的是，一楼公共卫生间，无论何时种原因，都不应该卫生如此之差。希望改进

酒店价格和服务不符，前在网上订的三个观景房，到了以后要给我们换一间普通房，还要另外加钱，说是在第三方网站订的，他们要给网站支符费用，停车还收停车费，以后再也不去了.

观景位置倒是很好 人超级多 停车位收费且不好找 冰箱一点都不凉 洗手池的水忽冷忽热就是不能适温 隔音不好 空调声音很大影响睡觉

看不见瀑布的房间太贵。餐厅的餐点量太少，味道还可以。主要我们是用万豪酒店点数购买的客房。和现金购买的客人待遇有差距，停车不免费。还有额外费用。感觉受到了欺骗。

Free wifi只是公共区域。房间里面没有。 游泳池太小，不够翻个跟头。 房间里的矿泉水5刀一瓶。 City view的房间全是荒野。 地理位置太偏，离赌场还得走个五分钟。

很少写评论，但是作为 IHG 的高阶会员，这是我住 过的最差的 IHG 旗下酒店。没有之一。The worst hotel in IHG. 最近感觉这个集团快倒闭了。

（由 Google 翻译）我们在布罗克尼亚加拉瀑布景观希尔顿逸林酒店 (The Brock Niagara Falls Fallsview, Tapestry by Hilton) 度过了一段美好的时光。酒店非常干净整洁，设计精美。我们来这里是为了庆祝生日，酒店团队惊喜地为我们免费升级了房间——我们入住了一间瀑布景观房，这让我们的住宿体验更加完美。 我们选择了早餐套餐，早餐非常棒。从餐厅可以欣赏到令人惊叹的瀑布美景，厨师做的煎蛋卷也美味极了。从前台到自助早餐团队，再到客房服务人员，所有员工都非常热情友好。 酒店地理位置也十分优越，前往所有主要景点都非常方便。 我强烈推荐这家酒店，下次一定还会再来！ （原文） We had a wonderful stay at The Brock Niagara Falls Fallsview, Tapestry by Hilton. The hotel is exceptionally clean and beautifully designed. We came to celebrate a birthday, and the team surprised us with a complimentary room upgrade — we received a Fallsview room, which made our stay even more special. We chose the breakfast package, and the breakfast was excellent. The view of the Falls from the dining area was amazing and the chef made a fantastic omelet. The staff was incredibly polite and welcoming — from the reception, to the breakfast buffet team, to the housekeeping staff. The location is also perfect, with easy access to all major attractions. I highly recommend this hotel and will definitely return again!

（由 Google 翻译）我们在布罗克酒店度过了一段美好的时光。不过，我们有点失望，因为网上看到的瀑布景观大床房照片显示是落地窗，但实际情况并非如此。房间里确实有一扇中等大小的窗户，但你必须从特定的角度才能看到瀑布。浴室的设计很奇怪，马桶在角落里，旁边是一个需要触摸的大洗手池。房间很漂亮，床也很舒服。我们听不到隔壁房间的声音，但能听到走廊里人们的谈话声。酒店员工非常棒！我们只是问了一下，就得到了很多非典型旅游景点的建议。酒店的位置以及酒店内部与克利夫顿山等其他区域的连接在寒冷的冬天非常方便。总而言之，强烈推荐这家酒店，只是要做好心理准备，这里的景色可能与你的预期有所不同，但仍然非常令人惊艳。 （原文） We had a wonderful stay at the Brock. We were disappointed because the online pictures of the Falls View King room showed floor to ceiling views. This is not accurate. There is a medium sized window, however you have to look at an angle to actually see the falls. The bathroom is a strange design with the toilet in a corner with a big sink that you touch. The room was beautiful. The bed comfortable. We could not hear the neighbors next to us but could hear people talking in the hallway outside of our room. The staff are AMAZING. We got so many tips on things we wanted to do that were not typical tourist stuff just by asking. The location and connection inside to other areas including Clifton Hill was really great when it was so cold outside. Overall HIGHLY recommend just realize the view may not be what you are expecting but is still pretty amazing.

（由 Google 翻译）上个月全家入住这家酒店。我只给了三星，完全是因为早餐时服务员帕特里夏非常热情周到。 房间里灰尘很多，而且我们被安排在三楼——和泳池在同一层，所以房间很暗，感觉像地下室。如果想要阳光充足的房间，最好预订三楼以上的房间。 我要求提供婴儿床，结果工作人员花了两个小时才送到房间——从晚上8点等到10点，我都没法哄孩子睡觉。 尽管这次体验很糟糕，但我这个月还会再给他们一次机会。我这次预订了更高楼层的房间，看看情况是否依旧如此。 （原文） Stayed here last month with the entire family. I'm only giving this hotel 3 stars because of the very helpful staff at breakfast - Patricia. The rooms were quite dusty and we were given the 3rd floor - same level as the pool so the room was really dark, feels like a basement. You want to book rooms higher than 3rd floor if you want any sunshine in your room. I requested for a crib and it took two hours for the staffs to bring it to my room - waited from 8 till 10pm and i couldnt put my baby to sleep till then. Despite this terrible experience, i will be giving them a second chance this month. I booked a higher floor and im going to see if the experience is still the same.

（由 Google 翻译）这家酒店拥有迷人的复古美感。翻新过程中，许多原有的设计元素都得到了精美的保留，赋予了酒店浓厚的历史气息和独特个性。酒店入口气派非凡，宏伟的楼梯通往前台。 员工热情友好，从我们抵达的那一刻起，就让我们倍感尊贵。我们入住的房间带阳台，可以欣赏到尼亚加拉大瀑布的壮丽景色。虽然房间面积不大，但令人叹为观止的美景足以弥补这一点。翻新后的浴室虽然不大，但设计精美，匠心独运。 酒店地理位置绝佳，距离众多景点和彩虹桥都只有很短的路程。我尤其喜欢这家希尔顿精选酒店，因为它兼具艺术气息和独特的氛围。总而言之，这是一次完美的入住体验，酒店魅力十足，舒适宜人，服务一流。 （原文） This hotel has a charming, vintage aesthetic. Many of the original design elements were beautifully preserved during the remodel, giving the place a sense of history and character. The entrance is gorgeous, with a grand staircase leading up to the front desk. The staff was kind and welcoming, making us feel truly special from the moment we arrived. We had a balcony room with an incredible view of Niagara Falls. Although the room was on the smaller side, the breathtaking view more than made up for it. The remodeled bathroom was also small but very pretty and thoughtfully designed. The location is perfect—just a short distance from many attractions and the Rainbow Bridge. I also love this Hilton Collection property for its artistic vision and unique atmosphere. Overall, a lovely stay with a perfect mix of charm, comfort, and great service.

（由 Google 翻译）就我花的350加元一晚的价格而言，我真是失望透顶。（我得说我一直很喜欢希尔顿酒店，而且还是金卡会员。）网上的照片看起来很棒，所以我对入住这家酒店充满期待，走进酒店的感觉也确实很美。停车有点麻烦，不过我们最终还是找到了办法。走进房间，感觉还不错，但坐下后，我们才开始注意到房间的糟糕状况……首先，房间比标准间小得多……我不知道他们是不是把一间特大床房改成了双人房，反正房间里几乎没有转身的空间，所有的门、门框、床架和床头柜都损坏了……而且不是刮痕，而是实实在在的裂缝和凹痕。视野很好的那扇窗户只有2英尺乘2英尺那么大。虽然可以打开通风，但我觉得也算有点用处吧。另外，房间里瓢虫的数量也很奇怪，不知道是不是之前的客人忘记关窗户了。浴室的洗手池/盥洗台也没有固定在墙上，每次碰到它都会从墙上掉下来。我对这次入住体验非常失望，也对希尔顿挂牌经营这家酒店感到失望。酒店宣传说最近翻新过，但实际上只是重新粉刷了一下，根本没有进行任何更新、拆除或更换任何设施。我强烈不推荐这家酒店，简直就是给猪涂口红。 （原文） For the amount of money i spent a night ($350CAD), I'm disappointed to say the least. (I would like to say I love staying at Hiltons and am a gold member. ) The photos online looked amazing and was very excited to stay here, walking in this place is beautiful. Parking is a bit annoying, but we figured it out. Upon walking int our room it looked nice, and then once we sat down we started to notice the terrible state this room was in.. first it is a lot smaller inside than a standard room.. I'm not sure if they converted a king room into a double but there was no room to move, all of the doors, molding, bed frames, and side table all were damaged... and not scratches, full on cracks and gouges. The window that had a great view was a tiny 2'x2' size. You could open it to get some fresh air so i guess that's something. Also the amount of lady bugs in my room was strange, not sure if the previous person that was in there left the window open or what. Also the bathroom sink/vanity wasn't secured to the wall and every time you bumped it it would move off of the wall. Really disappointed in my stay here and the fact that Hilton is putting its name on it. It says they recently remodeled, and they literally just painted everything instead of actually going in and updating and removing and installing new items. I DO NOT recommend staying at this hotel, its the equivalent of slapping lipstick on a pig.

（由 Google 翻译）我们在皇家楼层的1207房间度过了非常愉快的时光。房间景色优美。马桶有点小问题，但很快就解决了。Montso热情友好地接待了我们，并提供了详尽的信息。客房部的Sue在我们抵达时也非常热情。下次还会选择入住这间房。躺在床上就能看到瀑布，真是太放松了！酒店位置便利，一楼就有一家星巴克。感谢酒店提供的美好住宿体验，特别感谢Montso。 （原文） We had a great stay in 1207 on the royal floor. The room view was beautiful. Small issue with the toilet but was resolved quickly. Montso checked us in with a smile and was friendly and informative. Sue with housekeeping was very welcoming when we arrived. Would stay here again in this same room. Falls view from the bed it was relaxing! Close to everything and has a Starbucks on the ground level. Thanks for a nice stay and special thanks to Montso.

体验感非常的差，犹豫下错了日期，不到5分钟就要求取消或者更换，店家不同意，在门口呆了一个通宵，购买的时候看到可以更换日期，可是根本无法做到！大家购买的时候一定要慎重考虑！

（由 Google 翻译）我们在这家酒店（301室 - 家庭套房）度过了非常愉快的时光。地理位置无与伦比。酒店内的早餐咖啡厅和酒店旁边的雷明顿牛排馆提供了绝佳的用餐选择。 房间干净整洁，床单也干净。热水充足，水压充足。Wi-Fi连接和停车都没有任何问题。出去喝酒时，Uber总是在一两分钟路程内叫到车。 由于我们只住了一晚，所以没有机会体验游泳池/热水浴缸，但计划在12月住两三晚。这里有很多事情可以做！ 这家酒店不像一些豪华的逸林酒店或希尔顿酒店那样超级现代化……但就价格而言，它的位置、友好的员工和价格都无可挑剔。 （原文） We had a very pleasant stay at the hotel (Rm 301 - Family Suite). You can’t beat the location. The breakfast cafe inside the hotel and Remington’s steak house beside the hotel makes for great dining options. Room was clean. Linens were clean. Hot water & water pressure was plentiful. No issues at all with Wifi connectivity or parking. Uber rides always just a minute or two away when going out for drinks. We didn’t get a chance to try the pool/hot tub as our stay was only one night, but planning two or three nights in December. There is just so much to do! The Hotel isn’t super modern like some of the fancy Double Tree or Hilton Hotels etc…but for the price, you can’t be the location, friendly staff, and price.

（由 Google 翻译）这是我们第一次入住这家酒店，我和妻子都非常享受这次入住体验！首先，接待我们的工作人员热情友好，乐于助人。房间很不错，只是光线稍显不足。床很舒服，浴缸干净宽敞。地理位置绝佳，如果您正在寻找性价比高、房间和服务都不错的酒店，这里绝对是您的理想之选。 （原文） First time staying here and I must say my wife and I enjoyed our time here! First of all the people checking us in we're friendly and helpful. The room was nice, we just wish there was more lighting. Bed was comfy and the tub was clean and spacious. Can't beat the location, if you are looking for a value stay with good rooms and service this is the place.

（由 Google 翻译）这是迄今为止我经历过的最糟糕的酒店体验之一。酒店网上公布的价格和前台实际收费完全不一样。就连电话里提供的信息都是假的。我们到店后，被告知要支付预订时从未提及的额外费用。 接待员Sharon极其粗鲁无礼，态度冷淡。第二天早上，我联系了自称总经理的Tanya，她同样不闻不问，也丝毫没有兴趣解决这个问题。她没有解答我们的疑虑，反而说要开会，然后就走了——显然，她开会比处理那些明显被误导的顾客更重要。 在我们之后入住的其他几位客人也遇到了同样的问题，这表明这并非偶然，而是这家酒店的运营模式。他们似乎只专注于从客人身上榨取更多钱财，而不是提供诚实的服务或基本的款待。 我强烈建议您避开这家酒店。该地区有很多更好的酒店，它们价格坦诚，而且真正重视顾客。 （原文） This was by far one of the worst hotel experiences I’ve ever had. The property advertises completely different prices online than what they actually charge at the front desk. Even the information provided over the phone was false. When we arrived, we were told to pay additional charges that were never mentioned during booking. The receptionist, Sharon, was extremely rude and dismissive. The next morning, I spoke with Tanya, who claimed to be the general manager, and she was equally unhelpful and uninterested in resolving the issue. Instead of addressing our concerns, she said she had a meeting and walked away — apparently her meeting was more important than dealing with customers who were clearly being misled. Several other guests checking in right after us faced the same issue, which shows this isn’t a one-time mistake — it’s how this hotel operates. They seem focused only on squeezing more money out of guests rather than providing honest service or basic hospitality. I strongly recommend avoiding this place. There are far better hotels in the area that are upfront about their prices and actually value their customers.

（由 Google 翻译）我们在这里住了两晚，总体来说没什么大问题。地理位置优越，方便游览克利夫顿山和当地餐厅。我们遇到的所有员工都很友好，服务也总是很快。酒店餐厅和房间略有不足。餐厅的很多座位是用管道连接在一起的，急需翻新。食物很美味，氛围宜人，员工也很友善。房间足够干净——可以翻新一下。这里到处都有点灰尘。我们发现床太硬，枕头凹凸不平，浴室水龙头需要好好拧紧。墙上有个凹痕，床上方也有痕迹。不过，浴室很棒——水很热，毛巾很多。晚上很安静，空调很棒。房间只需要好好翻新一下，并进行一些小修。总而言之，我们还会再次入住。这绝对是一次愉快的体验，期望值也合理。不要抱着丽兹酒店（Ritz）的期望来这里，这里房间不错，地理位置也很棒。 （原文） We stayed here for two nights and generally had no major complaints. The location is fantastic for visiting Clifton hill and local restaurants. All the staff we dealt with were friendly and service was always quick. The hotel restaurant and room were a little lacking. The hotel restaurant needs updating badly with many seats duct-tapped together. Food was delicious, atmosphere was pleasant and staff were kind. The room was clean enough- could've used a refresh. It was a little dusty here and there. We found the bed too firm and pillows lumpy, the bathroom faucets needed a good tightening. There was a ding in the wall and mark above the bed.That said, the bath was great- super hot water, lots of towels. Quiet at night, fantastic AC. The room just needed a good refresh and a few small repairs. Overall, we'd stay here again. It's definitely a pleasant experience with the right expectations. Don't go into this expecting the Ritz, you're getting a decent room and great location.

（由 Google 翻译）服务很好。房间还行吧。枕头太小了，而且不能加。油漆都剥落起泡了，空调/暖气机都快从墙上脱落了，所以每辆车经过都感觉像是直接穿过房间一样。凌晨三点停车场发生的斗殴也让人很不舒服。床很舒服，淋浴间虽然小但很好用。我可能还会再来，但如果被安排住汽车旅馆的房间，我肯定不会再来了。 （原文） Service was great. Room was fine I guess. The pillows were sooo small, and we couldn't get extra. The paint was peeling and bubbling, the air conditioning/heating unit was separating from the wall so every car that went by sounded like it was coming right through the room. Also the fist fight in the parking lot at 3am was not great either. Bed was comfy, shower was small but great. Id possibly stay again, but not if given a motel room.

（由 Google 翻译）酒店位置优越，方便前往主街。 我们预订了一间带阳台的房间，可以欣赏烟花，但阳台上没有椅子。除了景色之外，房间非常普通，床垫很差，很不舒服。泳池和按摩浴缸还可以，但也没什么特别之处。入住手续非常繁琐；导航把我们带到了汽车旅馆，而汽车旅馆和酒店并不相连。更令人气愤的是，作为酒店客人，他们竟然还要额外收取停车费。 （原文） Très bien situé pour profiter de la rue principale. Nous avions réservé avec balcon qui nous donnait une vu sur les feux d’artifice, mais aucune chaise sur le balcon, mise à part la vu, la chambre était très ordinaire les matelas épouvantable très inconfortable. La piscine et le jacuzzi ok mais sans plus. Entrée très compliqué le GPS nous amène au motel qui ne communique pas à l’hôtel. Et je trouve ça épouvantable de nous faire payer en plus pour le stationnement quand nous sommes clients.

蝴蝶馆不是很大，但是里面有很多漂亮好看的蝴蝶，东西瀑布很多游玩项目没有开启，蝴蝶馆很适合带着小朋友来观看

不光有蝴蝶，那里真是避暑圣地，伴着我们度过了感温43°的高温。

各种各样的蝴蝶在一个温室大棚里边。大概游览时间一个半小时。

很多蝴蝶哦

非常好有很多蝴蝶

亲身体验. 蝴蝶飞舞

孩子天堂

门票成人13刀，全程几百米不长，可以感受一下大自然鬼斧神工，波涛的汹涌，乘坐电梯到瀑布底端，七十米左右去。到晚上五点结束，门口路边可以停车，天气寒冷的时候人不多。

值得去走走的地方 很悠闲 能够近距离感受湍急的水流 门口买票还能支持微信支付宝

亲近急流的体验。其实栈道很短，无挑战。着急的话半小时就够，只有一个口和电梯出入。适合家人；买套票进入则性价比更高。侧面和对面停车场为此游客免费停车，入口处登记一下。

宣传上看着很漂亮，也真漂亮，但是就只是宣传上面照片的那样，如果在大瀑布买套票，带这个旅游景点的话，可以去转转，不值得特意去。

尼亚加拉大峡谷，景色壮丽，河水流过惠而浦桥（Whirlpool Bridge）后，河床落差突然加大，水流更加湍急。这一段河道的河水流速达109公里/ 小时，为尼亚加拉河全程中流速最高纪录。

挺好的trail，不收费满分，17块钱这个价钱你逛完了就觉得卡的贼难受

流水好急速， 好澎湃

第一次坐缆车游瀑布 来去一共十分钟 据说就算是来回四次出入加美国境了 下次再去的话可以停车看看 但应该不用再坐啦

非常漂亮的地方

对岸就是美国的边界

大漩涡，世界上速度很快的漩涡，时速到达24公里

没玩 看上去不错

赏枫

（由 Google 翻译）在安大略省尼亚加拉瀑布体验漩涡空中缆车之旅真是一次令人叹为观止的体验！虽然旅程本身只有十分钟，但沿途的美景让每一秒都值得。悬浮在翻腾的水流之上，景色美得令人窒息，令人叹为观止。 有些人可能会觉得价格有点高，但对我来说，绝对物超所值。乘坐缆车所获得的视角是其他任何方式都无法体验到的。 就这样，我又可以从我的愿望清单上划掉一项冒险了！✔️ 这对我来说绝对是一次难忘的体验——从空中俯瞰尼亚加拉的壮丽景色，令人难忘。 （原文） The Whirlpool Aero Car Ride in Niagara Falls, Ontario, was a breathtaking experience! The journey itself was just ten minutes, but the views made every second worth it. Suspended above the swirling waters, the sights were nothing short of breathtaking and spectacular. For the price paid, some might say it’s a little steep for the time spent, but for me, it was absolutely worth it. The perspective you gain from that ride is one you simply can’t experience any other way. And just like that, I can check another adventure off my bucket list! ✔️ This was definitely a one-time thrill for me—an unforgettable glimpse of Niagara’s beauty from above.

门票啊礼品店都可以刷微信支付宝 到的时候还很巧的碰到了放飞蝴蝶 运气很好！ 小朋友很喜欢这里！ 推荐要看看门口的纪录片 会知道蝴蝶在这里是怎么长大的

奇妙的蝴蝶馆，老少皆宜

慢慢拍照，不用客气

温馨的花园，洁净舒适的公用卫生间，优美的饮水器除了及时解渴外还给人被爱， 美的享受，

很棒的公园，难得见到世界各地这么多蝴蝶在一起，寓教于乐适合亲子

好地方ヾ ^_^♪好风景

绿树成荫，景色秀丽

每到天使的面纱之忌日，她的族人们就在这里呼喊：“妮呀，家啦。”

尼亚加拉大峡谷#漩涡公园，风景秀丽迷人 度假旅游，骑行垂钓，休闲观光

好急的水流！大瀑布超级壮观就不用说了，这个公园也是值得看一看的。

很普通的地方 不值得专门前往。

👍

能让你聆听大自然的声音

很好逛的地方

平日博物馆里人不多，馆里分几个不同的部分主题给游客参观。 其中比较丰富的是［标记时间］和［曲棍球历史名人堂］ 在［marking time标记时间］里摆放收藏的纺织品、照片和手工艺品，了解不同年代、身份的特色特征。 ［曲棍球展览］了解不少历史演变，各奖项和对当时社会文化的影响。 小小博物馆，知识开眼界。博物馆开放时间有一定限制，想去之前上网查好时间好一点。

wonderful!尤其是那个罗盘驾驶模拟很有意思

（由 Google 翻译）参观日期：2025年5月1日，星期四 历史在流动！🥍 🚢 我们参观了圣凯瑟琳斯博物馆和韦兰运河中心，这趟旅程绝对是我们探索韦兰运河周边地区及其流经社区的一大亮点。这里不仅拥有悠久的历史，还有着优美的景色，而且独一无二。 博物馆的庭院维护得非常漂亮，是一个宁静宜人的漫步之地。但真正令人叹为观止的是运河观景台，我们坐在前排座位上，观看巨型船只在韦兰运河3号船闸中航行。看着这些船只起起伏伏，真是令人着迷——这真正体现了人类工程学和毅力。 博物馆内的展品经过精心策划，涵盖了从地区遗产到运河本身辉煌历史等各种主题。我们尤其喜欢长曲棍球名人堂，它是博物馆内一颗隐藏的瑰宝，颂扬着加拿大国家夏季运动——长曲棍球——根深蒂固的文化和体育意义。它互动性强，富有教育意义，让这项运动得到了应有的关注。 无论您是历史爱好者、船舶爱好者，还是只想在尼亚加拉寻找一个独特的落脚点，这里都是您的不二之选。我们离开时倍感鼓舞，了解了更多，甚至已经开始谈论再次造访。这里是我们开启韦兰运河历史公路之旅的完美起点。 博物馆内有充足的免费停车位，门票100%采用捐款。请量力而行。 （原文） Date of visit Thursday may 1st, 2025 History in Motion! 🥍 🚢 Our visit to the St. Catharines Museum & Welland Canals Centre was an absolute highlight of our trip to explore the area around the Welland Canal and the many communities that it runs through. This place offers an experience that’s equal parts historic, scenic, and totally unique. The grounds are beautifully maintained, making it a peaceful and inviting spot to wander. But the true showstopper is the canal viewing platform, where we got front-row seats to watch massive ships navigate Lock 3 of the Welland Canal. Watching those vessels rise and lower is nothing short of mesmerizing—a real testament to human engineering and perseverance. Inside the museum, the exhibits are thoughtfully curated, covering a wide range of topics, from regional heritage to the remarkable history of the canal itself. We especially loved the Lacrosse Hall of Fame, a hidden gem within the museum that celebrates the deep-rooted cultural and sporting significance of Canada’s national summer sport. It's interactive, educational, and gives the game the spotlight it deserves. Whether you're a history enthusiast, a ship buff, or just looking for a unique stop in Niagara, this spot is a winner. We left feeling inspired, a little more informed, and already talking about a return visit. It was the perfect spot to start our Welland Canal History Road trip. There is ample free parking on site, and admission to the museum is 100% donations. Pay what you can afford to give.

（由 Google 翻译）这是一个美丽而有趣的地方，可以了解韦兰运河的历史和运作方式。这里也是探索和熟悉加拿大国民运动之一——长曲棍球的绝佳地点。从观景台俯瞰运河，景色壮丽无比，如果您在参观期间有幸看到船闸中停泊的船只，那将是一次难忘的体验。这里设有干净的卫生间、大型停车场、礼品店、视听室、可租用的活动空间、野餐桌、相邻的游乐场，以及一座美丽的纪念碑，纪念在运河200年历史中牺牲的众多工人。 （原文） What a beautiful and interesting place to learn about the history and how the Welland Canal works. It's also an excellent spot to discover and get familiar with one of Canada's national sports: lacrosse. The view of the canal from the observation deck is spectacular, and if you're lucky enough to see a ship in that water lock during your visit, the experience becomes even more impressive. The facility includes clean restrooms, large parking lot, gift shop, audio-visual room, rentable event spaces, picnic tables, an adjacent playground, and a beautiful memorial honoring the many workers who lost their lives over the canal's 200-year history.

（由 Google 翻译）这座博物馆不仅展示了威兰运河（本身就令人印象深刻），还展现了圣凯瑟琳镇的风采。 这座小镇及其博物馆的创始人/员工/管理人员，他们的远见卓识和奉献精神，足以证明他们积累了如此丰富的历史和文化，涵盖了从殖民时期到现代的各个时期。 博物馆不仅保存着保存完好的经典汽车、长曲棍球历史，还有一些小细节，例如在上世纪六七十年代举办的镇上“肥皂盒”赛车比赛中的展览。 我本可以在这里待上几个小时。 最好选择一些大型船只通过运河的时间段来参观（可以查看船舶追踪应用程序/网站），然后再参观博物馆，所有这些都是免费的。 （原文） A fabulous museum of not only the Welland Canal (impressive in its own right) but also of the town of St. Catherine’s. It’s an absolute credit to the town and the museum founders/staff/managers to have the foresight and dedication to amass such a wealth of history and their culture from colonial times right up to modern history. Excellently preserved classic cars, lacrosse history, but the small stuff too e.g. a display in the towns Soap Box derby which ran I. The 60s & 70s. I could have stayed here for hours. Best to time your visit to coincide with some of the big ships passing through the canal (check the ship tracking apps/websites) and then check out the museum, all of which is free.

（由 Google 翻译）圣凯瑟琳斯值得一游的好去处。完全免费，但接受捐赠。这里有韦兰运河系统的历史和安大略长曲棍球博物馆。馆内还有一个漂亮的小公园。 （原文） A great place to visit in St Catharines. Completely free though donations are accepted. A history of the Welland canal system and the Ontario Lacrosse museum. There is also a nice little park on site.

（由 Google 翻译）圣凯瑟琳斯博物馆和韦兰运河中心是当地瑰宝之一，完美地融合了历史、工程奇迹和静谧的魅力。我在一个阳光明媚的午后驻足参观，惊喜地发现这里竟然有如此丰富的内容可供观赏和学习——尤其对于一个与尼亚加拉地区其他景点相比往往默默无闻的博物馆来说。 博物馆本身策展精良，深入探讨了圣凯瑟琳斯的历史以及韦兰运河在加拿大交通史上（至今仍在）扮演的重要角色。我尤其喜欢那些关于早期航运、当地工业以及运河沿岸居民和建造者的故事的展览。 但真正的魅力在于外面的观景台。看着巨大的货船从眼前的3号船闸驶过，绝对令人着迷。您可以真正感受到运河航行的规模和令人难以置信的工程技术。这里非常适合儿童和成人——您可以在这里度过一个宁静的时光，只是静静地观赏船只。 您的孩子可以借用探险家背包。免费，也欢迎捐赠。 工作人员热情友好，知识渊博，馆内干净整洁，交通便利，停车位充足。无论您是历史爱好者、工程爱好者，还是仅仅好奇，这座博物馆都值得一游。 （原文） The St. Catharines Museum & Welland Canals Centre is one of those local gems that beautifully blends history, engineering marvels, and quiet charm. I stopped by on a sunny afternoon and was pleasantly surprised at how much there was to see and learn—especially for a museum that often flies under the radar compared to other Niagara-area attractions. The museum itself is well-curated, offering a deep dive into the history of St. Catharines and the vital role the Welland Canal played (and still plays) in Canada’s transportation story. I especially enjoyed the exhibits on early shipping, local industry, and the stories of the people who built and lived around the canal. But the real magic is outside, on the viewing platform. Watching the massive cargo ships pass through Lock 3, right in front of you, is absolutely mesmerizing. You get a true sense of scale and the incredible engineering that goes into canal navigation. It’s great for kids and adults alike—you can spend a peaceful hour just ship-watching. Your kids can borrow a backpack of explorer. It is free and welcome for donation. The staff are friendly and informative, and the building is clean and accessible, with plenty of parking. Whether you’re a history buff, an engineering fan, or just curious, this museum is well worth the visit.

水力发电，绿色环保。

（由 Google 翻译）这里是夏日避暑的好去处，您可以在这里了解尼亚加拉水电项目的辉煌历史以及这座清洁能源水电项目的宏伟规模。这里有很多实践学习活动，观看一部10分钟的项目影片，甚至还有“游乐设施”，让您在穿梭于水流和空气中时感受到它们的流动。此外，从大坝顶部可以欣赏到一些绝佳的景色，包括尼亚加拉河峡谷、水电项目大坝以及加拿大一侧的亚当贝克爵士发电站。周末这里人潮涌动。最棒的是，这里完全免费！还有充足的免费停车位。 （原文） A great place to cool off from the summer heat and learn all about the vibrant history of the Niagara Power Project, and the massive scale of this clean-energy hydroelectric project. Lots of hands on learning activities, a 10-minute movie about the project, and even a 'ride' where you feel the moving water and air as you move through them. Plus there are literally some great vistas to view from atop the dam, including the Niagara River Gorge, the power project dam, and the Sir Adam Beck Power Station on the Canadian side. It's never crowded on weekends. Best of all, its completely FREE! With plenty of free parking too.

（由 Google 翻译）我们八月份度假时去过这里，那里真的很棒。这里有很多可以亲手体验的展览，大人和小孩都能乐在其中。工作人员友好热情，乐于助人。这里还有一个室外阳台，你可以四处走走，欣赏加拿大发电站、美国发电站以及尼亚加拉河。 （原文） We visited this place on our vacation in August and it’s a really nice place to visit. They have many hands on exhibits that adults and children would have fun interacting with. The staff is friendly and helpful. There is also an outside balcony that you can walk around and see the Canada Power House and USA Power House plus the Niagara River.

（由 Google 翻译）非常适合孩子们学习发电和电力相关知识。这里的景色也令人叹为观止。它建在真正的发电厂之上，所以我们可以看到水力发电大坝的基础设施。这里有一些很棒的展览和电影。停车场很多，入场免费。 （原文） Great place for kids to spent time learning about power generation and electricity in general. The views are also amazing from here. This build on top of real power plant so we can see the hydro electric dam infrastructure. There are some nice exhibits and movie. Lot of parking and entry is free.

（由 Google 翻译）我们停下来看看他们有什么好玩的。免费入场，而且人也不多。馆内有很多关于设施及其建造过程的信息。还有很多关于电力历史和工作原理的亲身体验。我猜想这里肯定是用来做学校实地考察的。他们还有一个露台区，可以欣赏到尼亚加拉河的美景，以及美国和加拿大两岸的电力景观。设施很棒，有团体房间。还有卫生间。 （原文） We stopped to see what they had to offer. Entry was free and it wasn’t busy at all. Lots of info about the facility and how it was built. There was also many hands on experiences related to the history of electric power and how it functions. I’m guessing that it must get used for school field trips. They also have a deck area with a nice view of the Niagara and the power vista on both the USA and Canada sides. Nice facility with rooms for groups. Bathrooms are also available.

（由 Google 翻译）终于到了，果然没有失望！我们受到了热情的欢迎，他们指导我们如何使用能量卡，还推荐了从哪里开始参观以及会有什么惊喜。这个中心充满乐趣，引人入胜，而且信息量非常大！哦，对了，还免费！^_^ 我们先在楼下看了电影，然后四处走走，参观了各种展品。我特别喜欢建筑区。4D 表演是我孩子们最喜欢的部分（而且非常有趣）。工作人员都很友好，乐于助人。观景台的景色美极了！！！强烈推荐去看看。我们一定会再来的！ （原文） Finally made it here and we weren't disappointed! We were warmly greeted, given directions on how to use the power play cards, and given recommendations on where to start our visit and what to expect. The center is fun, engaging, and extremely informative! Oh & FREE! ^_^ We started with the movie on the lower level and then walked around, checking out the various exhibits. I loved the construction area. The 4D show was my children's favorite part (& a lot of fun). The staff were all friendly and eager to assist. The view from the observation deck was stunning!!! Highly recommend checking them out. We will definitely be going back!

（由 Google 翻译）中心本身很有趣，但下方的水景也令人叹为观止！我10岁、12岁和14岁的孩子，以及我和丈夫都玩得很开心。停车和入场免费，还能获得“工人”纪念徽章。 （原文） The center itself was fun but it also had amazing views of the water below! My 10, 12 &14yr had fun as well as my husband &myself. Parking &admission are free plus you get souvenir "worker" badges.

连车位都没有的垃圾！

乱收费

（由 Google 翻译）我们住得很愉快！塔楼酒店寄存行李很方便。我们的房间干净现代，高大的窗户正对着街道和秋叶。浓缩咖啡机煮的咖啡味道不错。接待区有舒适的沙发和一束美丽的白玫瑰。这家酒店应该有个桑拿房，尤其是在下雨的时候，即使餐厅价格过高，在我看来，如果能再加个桑拿房，它也能算得上五星级了。除非你不介意早餐花100美元，否则其中一层楼的IHOP餐厅不值得。如果你一定要去，一定要确保他们没有安排你坐在视线受阻的桌子，结账的时候会很尴尬。这就是我给四星的原因。 （原文） We enjoyed our stay! The Tower Hotel stored our bags without a problem. Our room was clean and modern with nice tall windows facing the street and autumn foliage. The espresso machine made good coffee. The reception area had comfortable couches and a beautiful bouquet of white roses. This hotel could use a sauna, especially when it rains outside, that would have made it 5 star, in my book, even with the overpriced restaurant. The IHOP on one of the floors was not worth it unless you don’t mind paying 100 for breakfast. If you do go, make sure they don’t seat you at a table with an obstructed view, that really hurts, when the bill comes. That’s why the four stars.

（由 Google 翻译）房间的景色（瀑布景观）简直令人难以置信！我们只住了一晚，但体验非常棒！我一点也不后悔支付这间房的价格（十月份两人一晚280欧元）。 工作人员非常友好，房间干净整洁，一切都安排妥当，确保我们住得舒适愉快。酒店提供很多便利设施：前台可应要求提供瓶装水，浴室里有咖啡/茶和洗漱用品。 床很舒服；可惜它不在窗边，也没有抬高，躺下时无法更好地欣赏美景。 这间房真的是最好的。 浴室有点小。 （原文） La vue de la chambre (falls view) est purement incroyable ! Nous sommes restées qu'une nuit mais c'était une super expérience ! Je ne regrette pas du tout d'avoir mis le prix pour cette chambre (280€ 1 nuit pour 2 personnes en octobre) Le personnel est très sympathique, la chambre était propre et tout était fait pour passer un bon séjour. De nombreuses choses sont à disposition : bouteilles d'eau sur demande à l'accueil, café/thé, nécessaires de toilettes dans la salle de bain Le lit est très confortable, dommage qu'il ne soit pas collé à la fenêtre ou surélevé pour mieux voir la vue lorsqu'on est couché Cette chambre est vraiment la meilleure possible La salle de bain est un peu petite

（由 Google 翻译）我和丈夫于10月30日入住这家酒店。我通过Agoda预订时告诉酒店，这是我的梦想之旅，也是我的结婚纪念日。我特意要求入住一间能看到美丽瀑布的房间。我们到达时已经很晚了，大约晚上10点（当地时间），当时正下着暴雨。但出乎意料的是，我对房间非常满意。房间漂亮又干净，他们甚至还为我准备了咖啡。起初，看到一些评论时我还有些担心，但幸运的是，即使只住了一晚，我的体验也非常好。 （原文） ฉันได้เข้าพักที่นี่เมื่อ 30 ต.ค ที่ผ่านมากับสามี ตอนที่ฉัน ทำการจองโรงแรมฉันจองผ่าน Agoda ฉันแจ้งกับทางโรงแรมว่ามันคือในฝันของฉันและคือทริปฉลองครบรอบแต่งงานของฉัน ฉันขอห้องวิวที่สามารถเห็นน้ำตกได้สวยงาม พอฉันไปถึงค่อนข้างดึกประมาณ22:00ในเวลาท้องถิ่น แถมพายุเข้าฝนตก แต่คุณเชื่อไหมฉันได้พบกับห้องที่ฉันประทับใจมาก สวยมาก ห้องก็สะอาด ในห้องนี้กาแฟให้ฉัน ตอนแรกฉันเห็นรีวิวฉันก็ค่อนข้างแอบกังวล แต่ฉันโชคดีที่ฉันมีประสบการณ์ที่ดีที่นั่นแม้จะแค่คืนเดียว

（由 Google 翻译）地理位置优越，酒店很棒。我们的房间非常漂亮、干净、现代，而且非常安静。最棒的当然是可以直视尼亚加拉瀑布的壮丽景色。价格绝对合理，物有所值。我们还会再来的，强烈推荐这家酒店。 （原文） Tolles Hotel in optimaler Lage. Unser Zimmer war sehr schön, sauber, modern eingerichtet und angenehm ruhig. Das Highlight ist definitiv die tolle Aussicht direkt auf die Niagara Fälle. Preislich absolut in Ordnung für das, was man geboten bekommt. Wir würden wiederkommen und können das Hotel nur weiterempfehlen.

（由 Google 翻译）我预订的房间景色和描述的一样好，闻起来也超香！肯定是精油之类的好东西。 然而，服务却很糟糕。前台那两位白人女士对白人客人很友好，却对我和我妈妈保持沉默。没有打招呼，没有眼神交流，也避免与我们交谈。退房时我归还房间钥匙时，她们也只是敷衍地敷衍了几句——说你们可以走了。希望你们住得愉快，或者今天剩下的时间过得愉快等等。 当我询问是否可以在入住前寄存行李时，前台那位白人男士是唯一友好且乐于助人的工作人员。所以，我给他和房间打了两星。 无论如何，我还是附上了我的照片，以便大家判断，一间服务糟糕、房间很棒的房间是否值得一千块钱。 （原文） The room I booked has excellent views as described and it smells amazing! Must be some really good essential oils or alike. However, the services were awful. Those two white ladies working at front desk acted so friendly toward white guests while giving me and my mom a slient treatment. No hi, no direct eye contact and avoided to talk to us. When I returned the room keys during check out, again very minimal nonchalant communication - you're good to go. No hope you enjoyed your stay or have a great rest of your day etc. The white guy working at front desk was the only friendly and helpful staff when I asked if I could deposit our luggage before check in time. So two stars are given to him and the room. Attaching my pictures anyways so people could decide if it's worth 1k for an excellent room with shitty services.

（由 Google 翻译）帮孩子们搬家期间住在这里。 这是一家老旧的汽车旅馆，但维护得很好。房间是老式汽车旅馆的风格，但非常干净，没有问题。 有很多漂亮的花。 与前台女士沟通有点问题（语言障碍），但很快就被另一位工作人员解决了。 以后还会再住这里。 （原文） Stayed here while helping my kids move. It is an older dated motel but the place well maintained. The rooms are old school motel style but very clean no issues. Lots of lovely flowers. One issue with communication with a front desk woman (language barrier) but was remedied shortly after by another worker. Would stay here again.

（由 Google 翻译）床很舒服，枕头选择多样，床单洁白清爽。浴室经过全新装修，配有现代化浴缸。泳池设计简洁，非常适合在炎热的天气里泡脚，而且环境安静。距离瀑布公园及骑行区仅15分钟路程。我们住在8号房间。 （原文） The beds were comfy, there were different pillow options, and the sheets were crisp and white. The bathroom was completely renovated including modern tub. The pool is simple and perfect on a hot day to soak sore feet and the place was quiet. Only 15 min from the park and ride at the falls. We were in room 8.

（由 Google 翻译）房间很干净，不过用过的洗洁精气味很浓，所以需要一直开着窗户。 电视没有设置好投屏，甚至连英语都调不上，这很糟糕。不过总体来说很干净，价格也实惠。 坐公交车到瀑布等地方很方便。服务价格实惠，下次还会再来！ （原文） The rooms are clean, the product used leaves a really strong scent however, needed to leave the windows open the entire time. The TVs aren't set up for casting or even set to English, that sucked, but overall clean, and affordable. It's a simple bus ride down to get to the falls etc. excellent price for the service, would do it again!

（由 Google 翻译）住宿体验太棒了！！ 最佳体验。我预订了两晚，感觉就像在家一样。房间非常整洁，毯子干净。周围环境宁静祥和。如果您需要什么，只需步行到对面的 FreshCo 即可，非常方便。 最棒的是这里的环境。老板非常细心地照料植物，让汽车旅馆本身非常宁静。室外游泳池和烧烤区更是锦上添花。 总而言之，这是一个非常棒的地方。 （原文） Awesome place to stay!! Best experience. I had my booking for 2 nights and it felt like home. The room was very neat with clean blankets. The surroundings are peaceful. Very convenient if you need anything just walk to freshCo right opposite to the place. The Best part is the planet. The owner takes very good care of the plants which makes the motel itself very peaceful. The outdoor pool and BBQ area adds that extra seasoning. Overall, a very nice place.

（由 Google 翻译）从埃德蒙顿前往尼亚加拉瀑布，我们一直在寻找一家靠近所有便利设施但又远离喧嚣的酒店。我们找到了这家小巧的精品酒店。房间干净舒适。户外区域设有烧烤区、游泳池和凉亭。距离克利夫顿山 15 分钟路程，距离奥特莱斯 20 分钟路程。从杂货店到咖啡馆，再到街角商店，一切所需都在步行距离内。下次我们再来尼亚加拉瀑布或周边地区旅行时，我们一定会再次入住这里。 （原文） Traveled from Edmonton to Niagara Falls was looking for a hotel that was close to all amenities but still far enough away from the crowds. We found this little gem. Rooms were clean and comfortable. Outdoor area with BBQs pool and gazebo to use. 15min from Clifton hill 20 min from the outlets. Everything you needed in a walking distance from grocery to coffee to corner stores. We will definitely stay here again when traveling to Niagara Falls or surrounding area

（由 Google 翻译）这家汽车旅馆的氛围就像美国电影里的场景一样，提供免费停车场，还有一个令人惊讶的温水泳池。我们九月底入住了这家汽车旅馆。房间虽然已经过了最佳状态，但干净整洁，香气扑鼻，厨房设备齐全。去瀑布旅行期间，这里是过夜的好地方。附近有一家大型杂货店。 （原文） Motel z klimatem rodem z amerykańskich filmów z darmowym parkingiem i basenem z zaskakująco ciepłą wodą, a byliśmy końcem września. Pokoje lata świetności mają już za sobą ale są czyste, pachnące i mają w pełni wyposażoną kuchnię. Super miejsce na nocleg w czasie wycieczki nad wodospad. W pobliżu duży sklep spożywczy.

（由 Google 翻译）这是我住过的最干净的酒店/汽车旅馆之一。大冰箱、灶台、微波炉，餐具齐全。床很舒服，也很干净。我看着他们换上干净的床罩。对我来说，这很重要。酒店有一个维护良好的泳池和充足的户外座位供您放松身心。去伦迪巷（Lunday Lane）的任何地方都非常方便。我们强烈推荐Chip and Charlie's，一家当地的酒吧和餐厅。Doc Mcgulligans 也提供美味的爱尔兰菜。酒店距离瀑布和所有旅游景点仅10分钟路程。满分10分。 （原文） This is one of the cleanest hotel/motels that I have stated in. Large refrigerator, cok top, microwave, fully stocked dinner ware. Beds are comfy and also clean. I watched them put clean bedspreads on. To me, that is important. There is a nicely kept pool and plenty of outdoor seating to relax. It is super convenient to everything on Lunday Lane. We highly recommend Chip and Charlie's, a local pub and restaurant. Also Doc Mcgulligans for great Irish food. Hotel is only 10 minutes to the falls and all things touristy. 10 out of 10.

非常好玩，很适合全家一起来玩。服务很不错，细节设计的就很适合小朋友玩耍。最好是住一晚，玩的更尽兴。最里面有cottage风格的别墅，有专门的停车、篝火、烧烤区域。酒店房间的卫生间台面设计的很低，小朋友容易够着。玩水的项目很多，水加热了，不是很热但是也不冷。吃的东西价格也没有很离谱。还会再来玩的

环境优美，设备完善，孩子们嬉戏欢乐的天堂！ 此处距尼亚加拉大漩涡仅咫尺之遥，可以带孩子们顺道欣赏 Niagara Whirlpool 这一大自然奇观。

每年来两次左右，每次一个星期左右，生日嘛，小孩子喜欢就OK了，看到他们玩得开心，自己也开心。今年换个贝尔套房很好👍可以自己做饭，很方便！

小朋友们一定会很喜欢这个地方，很棒的室内水上游乐场，服务人员态度也很好，居住条件就算三星吧，毕竟大家去是为了游乐场

很适合孩子们去玩儿，也有表演 唯一的遗憾就是 room 里 噪音特别大 （机器 嗡嗡的声音）

非常多项目，设施也很齐全。冷热池都有，房间很大，很适合家庭来玩

适合十岁以下的孩子们。我的孩子不太喜欢和小朋友们一起玩水了！

祗是路过，不作評論！

（由 Google 翻译）我们在温德姆瀑布景观大酒店的住宿体验从始至终都非常棒。首先，我要说的是，这里完全没有臭虫。 房间本身非常棒——宽敞、新装修，配备两张舒适的大床。浴室很大，配备了优质的洗漱用品。我们也非常欣赏快速的入住体验，这真是一个贴心的举动。 酒店的位置是另一个亮点。它非常便利，室内玻璃走道直通瀑布景观赌场，非常适合晚上外出或前往美食广场。从大堂可以轻松前往酒店内的多家餐厅，例如IHOP、Ruth's Chris牛排馆和星巴克，选择丰富多样。我们还使用了很棒的室内泳池和按摩浴缸，在一天的观光之后，它们成为了放松身心的绝佳选择。 他们的服务与优美的环境相得益彰。这家酒店完美地融合了绝佳的景观、便利的交通和一流的设施。我们下次去尼亚加拉瀑布一定会再来的。 我们一定会再来的！ （原文） Our stay at the Wyndham Grand Fallsview Hotel was absolutely superb from start to finish. First let me just mention NO BED BUGS AT ALL. The room itself was wonderful—spacious, newly remodeled, and equipped with comfortable 2 queen-size beds. The bathroom was large and featured excellent quality toiletries. We also really appreciated the fast check-in experience, which was a nice touch. The location of the hotel is another major highlight. It's incredibly convenient, with an indoor glass walkway that connects directly to the Fallsview Casino, which is perfect for a night out or accessing the food court. From the lobby, you can easily access several on-site dining options like IHOP, Ruth's Chris Steak House, and Starbucks, giving us plenty of choices. We also made use of the great indoor pool and whirlpools, which were a relaxing way to unwind after a day of sightseeing Their service was a perfect complement to the beautiful surroundings. This hotel offers a winning combination of fantastic views, convenience, and great amenities. We will definitely be returning on our next trip to Niagara Falls We will definitely be back!

（由 Google 翻译）我现在正在用酒店的自动回复系统写这篇评论，让我告诉那些给这家酒店差评的人，千万别听他们的，他们只是喜欢抱怨而已。这绝对是我住过的最好的酒店。我们花了630美元住了四天三晚，这个价格真的非常划算。房间宽敞，按摩浴缸的喷头很棒，浴室也很漂亮。淋浴间是漂亮的落地玻璃淋浴房，浴室镜子上还配有超亮的灯，出门前梳妆打扮非常方便。房间里的一切都完美无瑕，甚至还有一台带Netflix、Prime Video和YouTube的平板电视，我以前从未住过提供如此丰富选择的酒店。酒店有很多餐厅可供选择，而且还和赌场相连，这真是太棒了，因为我和我的未婚夫几乎每天晚上都去赌场。酒店员工的服务简直无可挑剔，他们都非常乐于助人、热情友好，即使他们很忙，也还是允许我们下午3点延迟退房。如果你需要任何帮助，甚至可以发短信给前台，这一点真的太棒了！我以前从未住过一家如此关心客人的酒店，直到我入住了这家。我对这家酒店的评价只有好评。我们现在还住在这里，并且已经在预订下次入住。我唯一的小问题（其实根本算不上问题）是毯子太薄了，我不得不要了一条额外的毯子，他们很爽快地就给了我。我建议你自带毯子，除此之外，这次入住体验绝对是满分！我强烈推荐这家酒店，我保证你不会后悔预订的。 （原文） Im currently writing this in their hotel robot now and let me tell you Whoever has given this hotel bad reviews please don’t listen to them they just like to complain. This is by far the best hotel I have stayed at. We paid $630 for four days three nights and you really get a great deal for the price. The room is spacious, the jacuzzi jets were amazing and the bathroom was beautiful. The shower was a beautiful standing glass shower and the mirror in the bathroom had the brightest light attached to it perfect for getting ready to go out. Everything about this room was perfect we even had a flat screen tv with Netflix prime video and YouTube I have never been in a hotel with such selection before. The hotel had so many restaurant options and it even connected to the casino which was amazing since me and my fiancé went every night. The staff was beyond incredible they were all extremely helpful and kind and even tho they were busy they still have us a 3:00pm late check out. You can even text home front desk if you need anything which was so amazing, I’ve never been to a hotel that actually seemed like they cared for their guests until I stayed here. Everything I have to say about this hotel is only good. We’re still here and are already booking our next stay here. The only problem I had which wasn’t even a problem at all was that I found the blanket way too thin and had to ask for an extra one which they gladly gave me right away. All I suggest is that you bring your own blankets other than that this was a 10000/10 stay I highly suggest this hotel I promise You won’t regret booking here.

（由 Google 翻译）房间不错，地理位置也不错，但贵重物品一定要小心保管。我不小心把结婚戒指落在房间里了，等客房服务人员打扫完房间后我回来，戒指不见了。我立即向酒店报告了此事，但​​工作人员却毫不在意。 我们联系的每位员工都声称会提交报告并进行调查，但每次我们跟进时，他们都说这是他们第一次听说这个问题。我们几乎连续两周每天都打电话跟进，但每次得到的回复都一样——没有投诉记录，只是承诺“会调查”。 如果您选择入住这里，请务必在离开房间时带走所有物品。 （原文） The rooms were fine and the location was nice, but be very careful with your valuables. I accidentally left my wedding band in my room, and when I returned after housekeeping had cleaned, the ring was gone. I immediately reported it to the hotel, but the staff showed little concern. Each employee we spoke to claimed they would file a report and look into it, but every time we followed up, they said it was the first they were hearing of the issue. We called and followed up daily for almost two weeks and received the same response each time—no record of our complaint and a promise to “look into it.” If you choose to stay here, make sure to take all of your belongings with you whenever you leave the room.

（由 Google 翻译）这是该地区最好的酒店之一。地理位置和景色都非常棒。强烈推荐选择瀑布景观房。房间非常干净，还配备了Nespresso咖啡机。这种咖啡机现在很少见，而且做出来的咖啡味道很棒。酒店停车位充足，但都在马路对面。 （原文） One of best hotels in the area. Location and view is amazing. Please take waterfalls view. And rooms are super clean with Nespresso coffee machines. Its rare to have those machines and they make amazing coffee. It has enough parking but across the street.

（由 Google 翻译）太棒了😍。客服服务一流。酒店有很多税费，当然还有停车费，退房时还要额外收费。唯一不足的是停车费有点离谱，酒店内停车每天70加元，酒店外停车每天35加元。酒店外就在街对面。除此之外……酒店评分9星（满分10星）。这家酒店真正的亮点在于出色的员工。每个人都非常专业，并且注重客户服务。我们所需要的一切都是他们尽力做到的。尤其是游乐区的团队和客房服务人员。他们太棒了。我们一定会再来的。 （原文） Amazing 😍. The customer service was top notch. There are a lot of taxes, fees and of course parking that you will be charged additionally upon check out. The only negative is parking prices are kind of crazy parking on site is 70 dollars Canadian per day. Off site is 35. Off site is across the street. Aside from that ....9 out of 10 stars. The true gem of this hotel was the amazing staff. Everyone was so professional and customer service focused. There was nothing that we needed that they didn't strive to accomplish. Especially the team at the fun zone and the house keeping staff. They were awesome. We will definitely return

（由 Google 翻译）工作人员从一开始就非常热情好客，入住手续办理快捷方便。停车场就在酒店对面，收费35美元，我觉得这应该包含在房费里。房间干净舒适，虽然景色不太好，但说实话，我只是去睡觉，所以无所谓。床真的很舒服，一点问题都没有，而且他们提供的洗漱用品我也很喜欢。酒店餐厅价格过高，所以我不推荐，但总的来说，酒店干净宽敞，而且去赌场也很方便。步行25分钟即可到达克利夫顿山地区。周围有很多餐饮选择。午夜后步行也很安全，酒店周围也没有发现任何问题和垃圾。总体来说，入住体验很愉快。 （原文） Staff were super welcoming right from the start and check in was quick and easy. Parking is across from the hotel and costs $35 which I think should really be included for guests. The room itself was clean and comfy, the view wasn’t great at all, but honestly I was just there to sleep so it didn’t matter. The bed was really comfortable, no issues at all, and I liked the toiletries they provided. The hotel restaurants are overpriced so I wouldn’t recommend them, but overall the hotel is clean, spacious, and has easy access to the casino. 25 min walk to Clifton Hill area. Lots of food and drink options around. Area felt safe walking after midnight, didn’t notice any issues and garbage around the property either. Overall a pleasant stay

游客：你们千万不要订这个hotel，因为这个价钱你可以选择更好的hotel，有parking charge。Tourists，you must not book this hotel, because you can choose a better hotel at this price. also needs to the parking charge.$ 35 。游客们，你们不要订这个hotel的房间，他们的费用很高。而且在三天前退房工作人員一直拖延时间。Tourists, you don't need to book rooms in this hotel. They charge a high fee.

价位还可以，停车费另算。地理位置不错，瀑布景观房真的视野很好，坐在房间的沙发上就能看到瀑布美景和焰火，美中不足的是wifi速度不怎么好。

非常好的位置，酒店服务也很好，吃的算不错，关键就是位置好，下面就是加拿大侧的大瀑布，走下去就是索道，7.5加币全天多次乘坐，上午过去后下午可以再去，晚上再去看夜景，不过房间里面看夜景又是另一番景色，停车要30加币另有税，所以车辆停放还算方便

非常美丽壮观的瀑布，四季都有不同

壯觀的瀑布景觀飯店

（由 Google 翻译）我之前听说这家酒店设施有些老旧，但这完全不影响我们的入住体验。酒店非常干净——从走廊、电梯到我们的房间和浴室，每个角落都一尘不染，维护得也非常好。 Subha 的服务真是无可挑剔。她热情友好，专业周到，给我和我的伴侣都留下了深刻的印象。 入住期间最令人惊喜的是房间里的美景和按摩浴缸！Subha 还贴心地帮我们升级到了14楼的套房，并保证我们一定会喜欢——事实证明我们确实非常喜欢！ Subha，非常感谢你让我们在奥克斯酒店的周年纪念之旅如此难忘！ （原文） I had heard that the hotel itself was somewhat dated, but that didn’t matter to us at all. The property was exceptionally clean — from the hallways and elevators to our room and bathroom, everything was spotless and well maintained. The customer service we received from Subha was truly outstanding. We were greeted with genuine warmth and professionalism, which made a lasting impression on both my partner and me. A special highlight of our stay was the incredible view and a jacuzzi tub! Subha kindly upgraded us to a suite on the 14th floor and assured us we would love it — and we certainly did! Thank you, Subha, for making our anniversary staycation at The Oakes such a memorable experience!

（由 Google 翻译）我不会把这个地方推荐给我爱的或关心的人。我只是在这里度蜜月，谢天谢地，我们没怎么在酒店住，因为体验不太好。这个地方唯一的优点就是靠近瀑布和美丽的景色。 我们旅行开始前提前打电话问能不能提前入住。我们被告知不能提前入住（我们完全同意），但我们可以提前到场并预先登记，这样当我们的房间空出来时，我们就可以不用排队直接去行李员那里拿钥匙。入住的时候，我们惊讶地发现停车费是每晚50美元（我们在瀑布景观赌场停车一共35美元）。于是，我们预先登记后就出去看看周围的一切。我们被告知可以在3:30左右回来看看我们的房间是否准备好了。我们大约4点回来，被告知要等10分钟，因为我们的房间正在打扫。我们等了超过45分钟，一直被告知房间正在打扫，但当被问到需要多长时间时，他说他其实也不知道，因为他根本不知道房间有没有打扫。我们预订的是5点的房间，所以必须离开。这时，我们把所有行李都带在身边，因为我们以为会有房间，所以我们试着把行李托运给行李员，他告诉我们把行李放在大厅的推车上，因为我们回来的时候他不会在那里。我们非常紧张，不敢把行李留在大厅，于是问前台工作人员该怎么办。他们说他们会处理，我得表扬他们，所有行李都清点完毕，并被放在了行李员的储物柜里。我们终于在7点半回到酒店，担心有没有房间，结果还真有房间。这时，经理正在为我们办理入住手续。当我们告诉他这是我们今天第三次尝试办理入住手续时，他告诉我们“真是太遗憾了”。 退房时，我丈夫告诉前台工作人员他对入住流程非常失望，但前台工作人员却丝毫没有表示要告知。 咖啡、毛巾以及任何“免费”或“补充”的东西都包含在度假费里。 我们去了泳池，桑拿房打不开，热水浴缸​​也是冷的。我们真的尽量保持乐观，因为我们看到他们正在装修的迹象。 值得庆幸的是，斜坡铁路非常近，很快就能到达瀑布！ 如果您想预订这里的房间，瀑布景观房似乎在7楼以上，河景房在2楼和7楼之间。我们住在7楼，可以看到瀑布的顶部。 （原文） I would not recommend this place to anyone I love or care about. I just stayed here for my honeymoon, and thankfully we weren’t at the hotel much because it was not a great experience. The only saving grace this place has is the location to the falls and the view. We started our trip by calling ahead to see if we could get an early check in. We were informed that we couldn’t get early check in (which we were completely okay with) but we could come in early and pre-register so when our room is available, we could skip the line and grab our keys from the Bellman. While we were checking in, we were surprised to find out that parking is $50 a night (we parked at the fallsview casino for $35 total). So, we pre-registered and headed out to check out everything around us. We were told we could come back around 3:30 to see if our room was ready. We came back around 4 and was told to wait 10 minutes because our room was being cleaned. We waited over 45 minutes and kept being told our room was being cleaned but when asked how long, he said he didn’t actually know because he didn’t actually know if it was being cleaned or not. We had a reservation at 5 so we had to leave. At this point we had all our bags because we had assumed we would have our room, so we tried to check our bags in with the bellman, who told us to leave our bags on the cart in the lobby because he wouldn’t be there when we got back. We were extremely nervous to leave our bags in the lobby, so we asked the front desk staff what to do. They told us they’d handle it, which I will give them credit, the bags were all accounted for and were put in the bellman storage. When we finally got back to the hotel at 7:30, worried if we had a room or not, we did in fact have a room. At this point we were being checked in by the manager. When we told him that this was our third time today trying to check in, he told us it was “So sad”. When we checked out my husband informed the front desk clerk about how disappointed he was in the check in process, there was zero indication of passing this along. They charge you for the coffee, towels and anything “complementary” or “free” with their resort fee. We went to the pool, and the sauna wouldn’t turn on and the hot tub was cold. We were really trying to be optimistic, because we saw signs that they were doing renovations. To be positive the incline railway is extremely close and gets you to the falls really quickly! If you are looking to book a room here. Fallsview rooms seem to be above the 7th floor and River view rooms are between the 2nd and 7th floor. We were on the 7th floor and we could see the top of the falls.

房间太旧！隔音很差！但是孩子们很enjoy！

玩境一般般，有点旧，隔音差。

停车满方便的

（由 Google 翻译）我们打算带孩子们去玩个痛快。水上乐园很棒，就是租一条毛巾要5美元。周六人手非常有限，所以等滑梯花了很长时间，得花钱等。 我们的房间在庭院里。起初我们觉得这很棒，因为门外正在放电影，而且离庭院很近，可以用婴儿监视器让宝宝睡觉。问题是，无论你把窗帘拉得多紧，庭院里的光线都会漏进房间里。我们家的小孩因为房间太亮而睡不着。我们甚至用熨衣板试着把窗帘拉上。楼里的噪音很容易听到，我们房间的风扇/空调完全停止工作，无论我怎么努力都打不开。所以不会淹没庭院或走廊里其他客人的声音。想想看，让一个8个月大的宝宝和一个2岁多、过度活跃的孩子一起睡觉，这给父母们增加了多少压力啊🙃 活动/噪音宵禁时间应该是晚上10点，但现在都11点了，房间里仍然有很多吵闹的活动，青少年在我们房间外面玩抖音，楼里有人大喊大叫。看来没有强制执行。我可能听起来像个脾气暴躁的老家伙，但这些事情根本没帮上忙😅 另一个问题是房间里没有电源插座。我们无法方便地给电子设备充电。像大多数酒店一样，床头灯里没有USB接口之类的。房间的另一边有一个，至少可以给几个设备充电。 我们最大的难题是所有房间都没有微波炉……所以我们的宝宝半夜没法喝暖奶！最近的微波炉在走廊尽头制冰机附近，但这对于半夜喂奶来说一点也不方便。 这个地方可能会带来一些有趣的体验，但不适合有婴幼儿的家庭。有大孩子的家长可能会比我们体验得更愉快。 （原文） We intended to have a fun getaway with the kids, the waterpark is great except it costs $5 to rent a single towel. The staff was very limited (on a Saturday) so it took far too long to get riders down the slides, you’re paying to wait. Our room is on the courtyard. Initially we thought this was great as there was a movie being shown right outside our door and we were close enough to let our infant sleep with the baby monitor. Problem is, all the light from the courtyard leaks into the room no matter how tight you pull the curtains. Our toddler wouldn’t settle because the room is so bright. We even used the ironing board to try and push the curtains closed. Noise in the building can easily be heard and our room’s fan/AC unit completely stopped working and would not turn back on no matter what I tried. So no drowning out the other guests in the courtyard or hallways. Talk about adding stress for parents when you’re trying to get an 8 month old to sleep along with an overactive 2 year old 🙃 Activity/noise curfew is supposed to be 10pm but it’s now 11pm and there’s still tons of loud activity, teens doing TikToks outside our room and people shouting in the building. No enforcement it seems. I may sound like a cranky old fart, but these things aren’t helping the struggle at all 😅 Another issue is the lack of power outlets in the room. We are unable to charge our devices conveniently. There’s no USB ports or anything in the bedside lamps like most hotels. There’s one on the other side of the room so at least a couple devices can be charged. Our biggest dilemma is that none of the rooms have microwaves… so our baby can’t have a warm bottle in the middle of the night! The nearest microwave is down the hall near the ice machine, but this isn’t convenient whatsoever for middle of the night feeds. This place has potential for a fun experience but not for families with infants and young toddlers. Parents with older children may have a more enjoyable experience than we have had.

（由 Google 翻译）房间干净整洁，唯一的问题是浴室有点生锈。 停车场很方便，酒店位置也很棒，步行即可到达所有想去的景点。 我们凌晨5点入住，当时前台工作人员非常友好。后来我们去取水上乐园门票时，前台的女士非常粗鲁，甚至有点不尊重我们。 我们还被重复收费了，而且在线支付后，费用比预计的多。 我们打算再来一次家庭旅行，但对再次预订持怀疑态度。 （原文） the room was clean and tidy only issue was the bathroom was a bit rusty. Parking was great and the location of the hotel is amazing, very close walk to all the attractions you would like to visit. We checked in @5am and the desk person at that time was super nice, we later went to collect our waterpark passes and the woman at the desk was very rude and slightly disrespectful. We were also double charged and charged more than we were supposed to after paying online. We’re looking to take another family trip but are skeptical about booking again.

（由 Google 翻译）位置很棒，但其他很多酒店也一样。房间很破旧。绝对可以和Super 8媲美。第一天入住，我就后悔了。灯座上残留着厚厚的黑色污渍，马桶上沾满了棕色污渍。油漆脱落，墙纸剥落。我们订的是豪华套房，有两张大床和一张双层床，但实际空间比照片上小得多。房间里的暖气/空调比我奶奶的还要老。 如果你习惯住高档酒店，最好降低期望值，或者换个地方住。 （原文） Location is great but so are many other hotels. The rooms are run down. Definitely super 8 comparison. Day 1 and I regretted my decision to stay here. Lamp base has a thick black residue, toilet is stained with brown residue. Chips in paint and peeling wallpaper. We got the deluxe suite with 2 queens and a bunk bed and it's definitely a lot smaller than the pics lead on. The furnace/Ac in room are older than my grandma. You might be better off lowering your expectations or staying elsewhere if your used to staying somewhere nice.

（由 Google 翻译）我们预订了相邻的房间，并为此支付了额外费用。但入住后发现，房间并没有连接在一起。即使把空调开到最小，房间里也凉快不起来。实际上，房间里太热了，睡觉很不舒服。水上乐园的交通很便利，但周五，工作人员几乎在7点30分就把游客赶出去了。水上乐园晚上8点关门。我们还租了一个付费的凉亭，可以使用到晚上8点。前台工作人员提供的停车信息非常少，停车场的指示牌也很糟糕。总的来说，孩子们在水上乐园玩得很开心。但我认为酒店的客户服务部门需要改进。 （原文） We had requested adjoining rooms and also paid the extra fee for them. And showed up to find out they were not joined. Even with the air-conditioning unit turned right down, the room wasn't cooling down. It was actually too hot,very uncomfortable for sleeping. Access to the waterpark was great, but on Friday, the staff was practically kicking people out of the water park by 730. The park closes at 8. We also had a cabana rental we paid for until 8 pm. The front counter staff gave VERY little information in regard to parking. The signage in the parking garage is awful. Overall, the kids had a great time in the waterpark. But I think the hotel could use some work in the customer service department.

（由 Google 翻译）我们一行冰球队入住B座。对于冰球队来说，这里地理位置绝佳。房间虽然有些老旧，但装修得不错。房间很宽敞（我们放了一张双人充气床垫和两张大床）。 唯一的缺点是泳池、热水浴缸和健身房都在主楼里，需要走到外面。 酒店离瀑布和其他景点都很近。 强烈推荐！ （原文） We stayed in tower B as a hockey team. Perfect location for a hockey team. Rooms are old but updated nicely. They are spacious (we fit a double air mattress in with 2 queen beds) Only downfall is pool hot tub gym are in the main hotel - a walk outside. So close to the falls and other attractions. Would recommend for this purpose!

（由 Google 翻译）地理位置优越，靠近所有主要景点，出行非常方便。然而，停车并非免费，每晚25美元的停车费感觉有点高。房间不错，看起来很干净，但泳池和热水浴缸区域确实需要更好的维护。热水浴缸周围有一圈明显的污垢，看起来不太卫生。总的来说，除了停车费和泳池区域的清洁度之外，住宿体验还算不错。 （原文） The location was great close to all the main attractions, which made getting around super convenient. However, parking wasn’t free, and the $25 per night fee felt a bit excessive. The rooms were decent and appeared clean, but the pool and hot tub area could definitely use better maintenance. There was a visible ring of dirt around the hot tub, which didn’t seem very hygienic. Overall, aside from the parking cost and cleanliness of the pool area, it was an okay stay.

（由 Google 翻译）地理位置优越，价格合理，员工友好。酒店设有热水浴缸和室内泳池。我们房间的空调/暖气坏了，即使从泳池回来后尝试调高温度，房间温度也一直保持在67华氏度（约19摄氏度）。住宿体验很好，房间也很干净。 （原文） Good location, decent price, and friendly staff. Has a hot tube with indoor pool. Our room ac/heat did not work so stayed 67 degrees in our room the whole time even after trying to turn heat up after coming back from pool. Stay was good and room was clean.

（由 Google 翻译）地理位置优越，简直不能再好了！ 我们到达时，前台的年轻女士非常友好，服务周到。 小贴士：成为温德姆会员或许值得，因为我直接在网站上预订，用手机现场预订，价格更优惠。 我们到达时房间闻起来很香，但一旦关闭暖气/空调，即使开着门，房间里仍然弥漫着地毯的味道。我觉得地毯需要好好清洁一下。所以我给了四星。 除此之外，其他一切都非常干净（床、浴室等）。 床很舒服！ 对于我们这些有时更喜欢在房间里吃早餐而不是去餐厅的人来说，咖啡机、迷你冰箱和微波炉真是锦上添花。 我扣掉两星（满分五星）的主要原因是停车，停车费不包含在房费内，而且每天29美元，太贵了。我觉得这个价格太贵了，让人很郁闷。如果把停车费包含在房费里就好了。 酒店有室内泳池，但我们没用。 尽管如此，我还是推荐这家酒店，即使不含早餐，因为它地理位置优越，员工热情友好。 （原文） Très bon emplacement, on ne peut pas être mieux situé! À notre arrivée, la jeune femme à la réception a été d’une gentillesse incroyable et vraiment très attentionnée. Petit conseil : devenir membre Wyndham peut valoir la peine, car j’ai obtenu un meilleur prix en réservant directement sur le site, sur place, avec mon cellulaire. La chambre sentait bon à notre arrivée, mais une fois le chauffage/climatisation éteint, une odeur de tapis s’est installée dans la pièce, malgré la porte ouverte. Je crois qu’un bon nettoyage des tapis serait nécessaire. Le pourquoi que j'ai mis 4 étoiles. Sinon, tout le reste (lit, salle de bain, etc.) était très propre. Le lit était très confortable! La cafetière, le mini-frigo et le micro-ondes sont un vrai plus pour ceux qui, comme nous, préfèrent parfois prendre le petit-déjeuner dans la chambre plutôt que d’aller au restaurant. Si j’ai enlevé deux étoiles sur cinq, c’est principalement à cause du stationnement, non inclus et beaucoup trop dispendieux à 29 $/jour. Je trouve ce tarif excessif et frustrant. Ce serait bien d’inclure le stationnement dans le prix des chambres. Il y a une piscine intérieure, mais nous ne l'avons pas utilisée. Malgré tout, je recommande cet hôtel, même sans le petit-déjeuner inclus, à cause de son emplacement idéal et la gentillesse du personnel.

（由 Google 翻译）骗局！骗局！骗局！千万别去！事情是这样的，我和我妻子来这里是为了过夜停车。我们打电话过去，他们说过夜停车费是25加元。但是到了酒店，他们却说要30加元，5加元的差价我们倒也能接受。我住了5晚，所以总共应该是150加元，这没问题。后来我说我要用美元支付，价格是107美元。这时，一个印度裔小个子女人突然冒出来，说不管用什么货币，价格都是150美元。我当时就懵了，心想这怎么可能？这根本不合逻辑。她居然说这不是她的规定。我说好吧，先走了，然后又回去跟她说，我愿意用107美元付，而且可以用我的卡付。她说不行，必须用现金。然后她就一直打断我的话，不让我说话，想控制谈话。她态度极其恶劣，完全没有服务意识。她一直说不管用什么货币都一样，停车费是150比索。所以我告诉她我是多米尼加人，我会用150比索支付，结果她就生气了，说我不能在这里停车。我以前从来没遇到过这种情况。真是太糟糕了。我去了另一个地方，那里的服务很好。我以后再也不会把车停在这个阴暗潮湿的建筑里，也不会再踏进这栋楼一步。 （原文） SCAM SCAM SCAM SCAM !! Stay away. Let me say this my wife and I came here to do overnight parking. We called over the phone and they stated overnight parking was $25 CAD. But when we get to the hotel it was $30 CAD 5 bucks wasn't the issue. I was staying there for 5 nights. So my total was going to be $150 CAD that's fine. Once I said I was paying in U.S currency which the price was going to be 107 U.S. The little Indian lady there came out of no where and said it's 150 no matter what currency I'm like how that make sense. That don't make sense with the math she was like it's not my rules. I said okay left out and came back in and said I'll do it for 107 with us and I'll pay with my card she said no you have to pay with cash. Then kept talking over me and wouldn't let me speak to try to control the conversation. She was so rude and lack customer service skills. She kept saying it's 150 no matter what currency. So I told her I'm Dominican I'm going to pay in 150 pesos then she got upset and said I couldn't park here. I didn't have this issue before. This is Terrible. I went to another location who took care of me. I'll never park or step foot in the musty building again.

（由 Google 翻译）感恩节长周末我去了那里，中间那张桌子的接待员简直糟透了。她明明只有一辆车，却还想把两个房间的停车位都加起来，结果非但没有解决问题，反而一直催促我们在线预订。感觉她更想翻个白眼，然后继续玩手机，而不是真心帮忙。她唯一真正有用的就是提醒我们拖车费。说实话，我们应该排队等着找个称职的。 （原文） I visited over the Thanksgiving long weekend, and the receptionist in the middle desk was a disaster. She tried to tack on parking for both rooms even though we had just one vehicle, and instead of fixing it, she kept pushing us to book online. It felt like she was more interested in rolling her eyes and getting back to her phone than actually helping. Her only real contribution was warning about towing charges. Honestly, we should’ve stayed in line for someone competent.

（由 Google 翻译）我住得很愉快。房间非常干净，配备了便利的必需品。床很舒服。泳池和热水浴缸也很棒。 （原文） I really enjoyed my stay. The room was very clean and had necessary items for convenience The beds were very comfortable. Nice pool and hot tub.

（由 Google 翻译）这家酒店在我住过的众多希尔顿酒店中显得格格不入。 这篇评论将重点介绍钻石会员的设施和服务。 1. 没有升级——酒店似乎客满。我明白。但如果能提醒一下就更好了。 2. 入住时没有提供饼干 3. 试图打电话要求提前入住。等待了15分钟后，对方无果：“房间还没准备好，但如果您想早点到，可以试试。不保证。” 4. 免费钻石早餐是一张12美元的代金券。根据希尔顿的标准，代金券仅适用于美国酒店，并且特意提供欧陆式早餐。巧合的是，12美元并不包含酒店的欧陆式早餐。请看菜单图片。我额外支付了12美元，点了自助餐，里面有蛋粉、廉价糖浆、香肠（没有培根）和冷土豆块。 总体而言，这似乎是希尔顿家族的一部分，因为它很方便，但过于依赖旅游业和旅游团，因此提供高质量的希尔顿服务似乎没有必要。 （原文） This hotel sticks out like a sore thumb from many of the other Hilton properties I’ve stayed in. This review will focus on amenities and service provided to diamond status members. 1. No upgrade offered - hotel was full it seemed. I get it. But a mention would have be nice. 2. No cookies offered at check-in 3. Tried to call to ask for an earlier check-in. After 15 minutes on hold, the conversation was unproductive: “room is not ready yet, but if you want to try to come earlier you can try. No guarantees” 4. Complimentary diamond breakfast is a $12 voucher. According to Hilton standards vouchers are for US hotels only and intentionally continental breakfast is offered. Coincidentally $12 does not cover continental breakfast at the hotel. See picture of the menu. I paid an extra $12 for the buffet which consisted of powdered eggs, cheap syrup, sausage and no bacon, and cold cubed potatoes. In general this seems to be one of those locations that are part of the Hilton family by convenience but rely so heavily on tourism and tour groups that offering a high quality Hilton service seems unnecessary.

（由 Google 翻译）如果可以，我真想给零星！ 上周我通过谷歌地图预订了一间房。价格只比希尔顿官网便宜20美元，而且我特意留了张纸条，要求入住高层、能看到秋景的房间。当时并非旺季，停车场也远未停满，显然有很多空房。 然而，前台却故意给我安排了一间最差的房间：楼层低、脏乱，屋顶景观被遮挡，而且噪音很大（见照片）。我打电话和发短信联系他们时，他们反复玩文字游戏，把“房间类型”和“房间景观”混淆，好像我分不清似的。 他们甚至让我联系第三方，而不是承担责任。我说我会到处投诉，他们这才勉强同意——通过短信——换房。但当我下楼去前台时，另一位工作人员又想拖延时间，故意刁难我。我不得不坚持要求承诺换房的人出来当面跟我谈。直到那时，他们才终于换了房间。那时已经快晚上八点了！！ 这就是希尔顿对待客人的方式吗？？？ 第二天，我入住了附近另一家同级别的酒店。他们直接给了我我在备注里要求的房间——没有借口，也没有耍花招。我最近去魁北克旅行时，所有酒店也都给了我要求的房间。 为什么只有希尔顿做不到呢？？？ 如果是旺季或者我入住很晚，如果只剩下那间糟糕的房间，我还能理解。但事实并非如此！！！！ 因为这次糟糕的经历，我以后再也不会预订任何希尔顿酒店了！！！现在选择那么多！！我为什么要选择一家服务不专业、闪烁其词、故意阻挠的酒店呢？？？ （原文） If I could, I would give 0 STAR!!!! I booked a room through Google Map last week. It was only $20 cheaper than booking through Hilton’s official website, and I left a clear note requesting a HIGH FLOOR ROOM WITH FALL VIEW. This is NOT high season, and the parking lot was far from full. There were obviously plenty of rooms available. Yet the front desk INTENTIONALLY assigned me one of the worst rooms: low floor, dirty and obstructed rooftop view with noise (see the photo). When I contacted them via phone and text, they repeatedly played word games by mixing up ROOM TYPE with ROOM VIEW, as if I couldn’t tell the difference. They even told me to contact the third party instead of taking responsibility. I said I would complain EVERYWHERE, and only then did they reluctantly agree—via text—to change the room. But when I went down to the front desk, another staff member tried to delay and make things difficult AGAIN. I had to insist that the person who promised the change come out and talk to me in person. Only then did they finally change the room. By that time, it was almost 8 PM!! Is this the way HILTON treats its guests???? The next day, I stayed at another hotel of the same level nearby. They directly gave me exactly the room I requested in the note—no excuses, no games. During my recent trip in Quebec, ALL hotels gave me the rooms I requested as well. WHY ONLY HILTON COULD NOT DO THE SAME???? If it were peak season or if I had checked in very late, I would understand if only that terrible room was left. But it was NOT!!!! Because of this experience, I will NEVER book any Hilton hotels again!!! There are plenty of choices nowadays!! Why would I choose a hotel that delivers UNPROFESSIONAL, EVASIVE, AND DELIBERATELY OBSTRUCTIVE SERVICE????

（由 Google 翻译）酒店本身还不错。床很舒服，基本设施齐全，24小时入住（在我们航班延误到凌晨3点才到酒店的时候，这项服务帮了大忙）。 但是停车费简直离谱。好几家离瀑布更近的酒店都提供免费停车。或者你也可以花10加元/天停在离瀑布更近的停车场。所以，酒店收取客人每天35加元（外加税费）的*户外*停车费简直是敲诈。即使我是希尔顿钻石会员，而且是在淡季，停车场空空荡荡的时候，酒店也拒绝降低价格。 补充：加上销售税和酒店额外收取的目的地营销费，停车费每晚竟然超过41加元！而且，在收到酒店下面的回复后，我又尝试联系希尔顿客服和酒店，结果都被敷衍了事。 （原文） Property is just fine. Comfortable beds, basic amenities, 24-hour check-in (which came in handy when our flights were so delayed that we didn't get to the hotel until 3am). But the parking fees are absurd. Several hotels much closer to the falls provide free parking for guests. Or you can pay C$10 per day at parking lots closer to the falls. So, charging guests C$35 (plus taxes) per day for *outdoor* parking is a ripoff. And even as a top-tier Hilton Diamond during an off-peak time with an empty parking lot, the hotel wouldn't budge from this price. Edit: After sales taxes and the hotel-added Destination Marketing Fee, the price of parking is more than C$41 per night! And, after the property's response below, I tried calling both Hilton support and the hotel and got blown off.

（由 Google 翻译）入住日期：2025年11月14日，星期五 入住目的：外出过夜 我们在此住了一晚，整体体验喜忧参半，主要原因是酒店管理不善，未能妥善处理大型团体活动。 问题：噪音、安全、团体管理 抵达时，大堂突然挤满了大约150多名西安大略大学的学生，这完全出乎我们的意料。 • 沟通不畅：酒店没有事先通知其他客人有关此次大型团体活动的到来，也没有群发邮件告知。如果我们事先得到通知，我们会调整入住时间以避开拥堵。 • 安全与环境：晚上7点左右，我在排队等候时，一位明显醉酒的男学生在我附近的大堂摔倒，脸朝下摔倒在地。他的朋友迅速上前扶住了他。这一事件凸显了酒店环境的安全性和适宜性存在严重问题，尤其对于带孩子的家庭而言。 • 酒精政策执行：允许在包括大堂、电梯和泳池区在内的公共区域公开饮酒，对于一家面向大众的酒店而言并不合适，这很可能是导致此次事件的原因之一。 建议：管理层应针对未来可能影响宾客体验的大型团体预订，制定清晰的沟通政策（例如，群发邮件）。有必要审查有关公共场所醉酒和在公共区域公开饮酒的政策。 正面反馈：员工和设施 尽管存在上述问题，但我们入住体验的几个方面都非常出色： • 卓越的入住服务：前台接待员Shey非常友善、专业且礼貌。她当时看起来有些不知所措，但出色地处理了紧张的入住流程。Shey，干得好！ • 客房和设施：我们的房间非常完美。我们很喜欢双泳池和热水浴缸。 • 入住时赠送的饼干：请继续保留在办理入住时提供饼干的传统；真是贴心！ 退房体验 前台的帕特里克非常友善，但是退房流程还有改进的空间： • 他没有询问我的入住体验或房间使用感受，而这正是收集客人反馈的重要机会。我主动提出了关于团体入住时群发邮件的建议。 • 尽管我明确表示打算用现金支付，但酒店还是在没有与我确认任何细节或费用的情况下自动从我的信用卡扣款。虽然这可能是酒店的新流程，但之前入住的酒店都会在处理付款前核对最终账单。 建议：我强烈建议酒店加强对退房流程的客户服务培训，重点强调与客人沟通、核对费用以及主动征求客人入住体验的反馈。 （原文） Date of Stay: Friday, November 14, 2025 Purpose of Stay: Night out ​We stayed for one night and found the overall experience to be mixed, primarily due to the management of a large group event. Areas of Concern: Noise, Safety, and Group Management ​Upon arrival, the lobby was unexpectedly and completely filled with an estimated 150+ Western University students. • ​Lack of Communication: No prior notice or mass email was sent to other guests regarding this large group arrival. Had we been informed, we would have adjusted our check-in time to avoid the congestion. • ​Safety and Environment: While waiting in line around 7:00 PM, an visibly intoxicated male student fell face-first in the lobby near me. His friends quickly assisted him. This incident highlights a significant concern for the safety and appropriateness of the environment, particularly for families with children. • ​Alcohol Policy Enforcement: The allowance of open alcohol consumption throughout public spaces, including the lobby, elevators, and pool area, is inappropriate for a general-audience hotel and likely contributed to the incident observed. ​Recommendation: Management should implement a clear communication policy (e.g., mass email) for future large group bookings that may impact the general guest experience. A review of policies regarding public intoxication and open alcohol in common areas is necessary. ​Positive Feedback: Staff and Amenities ​Despite the issues noted, several aspects of our stay were excellent: • ​Exceptional Check-In Service: Shey, the front desk agent, was incredibly kind, professional, and courteous. She appeared overwhelmed by the situation but handled the stressful check-in process remarkably well. Excellent job, Shey! • ​Room and Amenities: Our room was perfect. We greatly enjoyed the double pool and hot tub facility. • ​The Check-In Cookies: Please maintain the tradition of offering cookies at check-in; it is a lovely touch! ​Check-Out Experience ​Patrick at the front desk was very nice, however, the check-out process could be improved: • ​He did not ask about my stay or room experience, which is a key opportunity to gather guest feedback. I did proactively share my recommendation regarding mass email communication for group arrivals. • ​My credit card was automatically charged without reviewing any details or charges with me, despite my expressing intent to pay with cash. While this may be a new procedure, prior hotels have always reviewed the final folio before processing payment. ​Recommendation: I strongly recommend additional customer service training for check-out procedures, emphasizing communication with the guest, reviewing charges, and actively soliciting feedback on their stay.

（由 Google 翻译）前台的Safi在办理入住时服务非常出色。虽然我是通过第三方预订的，无法享受希尔顿荣誉客会会员权益，但他非常诚实地解释了原因。他还帮我安排了提前入住，这让我们非常感激。酒店位置优越。我们没有去餐厅或酒吧。 扣掉一颗星是因为我之前在希尔顿App上查看并计算了停车费用，App上显示停车费是25美元/天，但当我们到达时，发现停车票上贴着一张新的贴纸，上面原本的价格是35美元。我当时没注意到，所以签了字同意35美元/晚的停车费，但酒店不按App上的价格收费，这让我感觉有点不值……酒店员工服务态度很好，也很有礼貌，但他们解释说不能减免10美元。我不明白为什么，这明明是希尔顿的错误，价格却不一样。 （原文） Safi at the front desk was exceptional when checking me in. Although I had booked through a third party and wasn't eligible for my HiltonHonors benefits, he was honest and great at explaining why. He was also able to accommodate an early check in, which was much appreciated. Location is great. We did not visit the restaurant or bar. Subtracting a star because I had reviewed/budgeted the booking on my Hilton app and the parking states $25/day on there, but when we arrived, there is now a sticker taped over a previous price stating $35. I did sign to agree to the $35/night as I hadn't originally noticed when checking in, but felt somewhat cheapened when the hotel would not honor the price on their app... The staff was great and very polite but explained they would not reduce the price by $10. Not sure why, when it seems like a Hilton error that the prices are different.

（由 Google 翻译）总体来说，这是一家不错的酒店。地理位置优越，步行即可到达任何想去的地方。 房间整洁干净。我们的房间可以看到史凯隆塔的壮丽景色，非常适合入睡。 我唯一有点不满的是，我加了停车费，每晚35美元。酒店周围有很多空置的停车场，每晚10美元。令我惊讶的是，工作人员甚至没有告诉我可以选择在当地停车（尤其是在我办理入住手续时，看到他们的停车费就心生畏惧的时候）。 （原文） Generally a nice hotel. Great location and a fairly short walk to anywhere you want to go. Rooms are nice and tidy. Ours had a great view of the Skylon tower which was lovely to fall asleep to. My only slight gripe is that I added the parking there for $35 / night. All around the hotel there are empty parking lots for $10 per night. I was surprised the staff member didn’t even mention to me the option to park locally (especially when I winced at the price of their parking when checking in).

（由 Google 翻译）这家逸林酒店怎么了？我们每次来尼亚加拉地区，这家酒店都是我们最喜欢的“家外之家”。新员工？新管理层？还是老板？ 一进前台，前台的态度就很别扭。他们不解释收费标准，连个简单的要求都总是被人皱眉。尤其是你要求免费升级房间或延迟退房，这些都是希尔顿荣誉客会会员，也就是钻石会员的福利。 为了避免这种情况，酒店有个应用程序可以在线办理入住，但在这家酒店，这毫无意义，而且浪费时间，你不得不忍受糟糕的服务，尤其是前台的Sonny先生。 作为钻石会员，你给了我们一些小福利，让我们愿意再次光临。但酒店既没有主动提供，也没有主动给予。 这里没有“招牌饼干”等着我们。我们的12美元代金券被留在门口了。我们被收取了双倍费用，一次是在网上，一次是在前台。 房间现在很陈旧，枕头和毯子都很差。 整个入住期间，清洁服务总是在下午1点到3点左右，有几次我们不得不在外面等他们打扫。但退房那天，他们早上8点就敲门了，之后又被问了3次，直到我们11点才最终离开。 总而言之，这里必须做出改变。我不仅代表我自己，也代表我们交流过的其他第一次入住的客人，他们也有类似的故事，不想浪费时间写评论。听到这些，我感到很难过，也很失望，因为这曾经是我们常去的五星级酒店，但正如大家听到的，附近有一家万豪酒店。 感谢逸林酒店给我们留下的所有回忆。但我们会继续前进。 （原文） What happened to this doubletree? This hotel was one of our favourite homes away from home whenever we were in the Niagara Area. New staff? New management? Owners perhaps? Once you get into reception you get attitude from the front desk. They don’t explain what they are charging and a simple request is always frowned upon. Especially if you ask for a complimentary upgrade to a room or request for late check out, all perks for being a Hilton Honours member, well a Diamond member that is. To avoid this there is a app that you can do a online check in, but pointless and a waste of time at this hotel, your obliged to go through the poor service especially Mr Sonny at the front desk. As a diamond member, your given little perks to keep us coming back. Not offered nor given. No “signature cookies” awaiting here. Our $12 voucher was left at the door. Where charged double, once online and then at the front desk. Rooms are now outdated with poor pillows and blankets. During the whole stay cleaning service was there always around 1- 3pm which a couple of times we had to wait outside for them to clean. But on the day of checkout they were knocking on the door at 8am, and continued to be asked 3 more times until we finally left by 11 am. All in all there has to be changes made here. Not only do I speak on my behalf but also others who we’ve talk who were visiting for the first time who had similar stories to tell and didn’t want to waste their time doing a review. Sad and disappointing to hear because this was once a 5 start hotel we loved to go to, but as the general comment heard, there is a Mariott close by. Thank you doubletree for all the memories. But we are moving on.

前台很友好，小朋友很喜欢。

（由 Google 翻译）酒店很干净，房间很舒适。 这是我们第三次入住这家酒店，在同一个房间，可以看到瀑布的壮丽景色。我唯一的抱怨是他们的特大号床上有很小的枕头。我知道很多酒店都这样做，所以我会继续在我的评论中写下它。如果您有一张特大号床，则应该有特大号枕头。 我们在沃尔玛买了每个 9 美元的特大号枕头。 工作人员总是非常乐于助人且友好。 很棒的住宿！ （原文） The hotel is clean and the rooms are comfortable. This was our 3rd stay at this hotel in the same room with an amazing view of the falls. My only complaint is they have tiny little pillows on a king-size bed. I know many hotels do this, so I will keep writing it in my reviews. If you have a king-size bed, you should have king-size pillows. We bought king-size pillows for $9 each at Walmart. The staff are always very helpful and friendly. Great stay!!

（由 Google 翻译）不要住在这家酒店！如果您想阅读一篇诚实的评论，请花点时间阅读这篇评论。我和我的未婚夫在11月28日到12月1日的最后一刻去度假。由于时间很短，我们能够以更便宜的价格入住这家酒店。大堂为圣诞节装饰得非常漂亮，房间比预期的要好。尽管这家酒店有这些优点，但我们收到的客户服务是我经历过的最糟糕的事情。我们在到达之前支付了酒店和停车费，然后打电话确认预订。一切都很好，直到我们退房，他们要求向我们的卡收费？我澄清说我们已经付款了，他们告诉我们它被搁置到结帐为止，看起来很正常，所以我们继续，然后离开了。我们离开后，我们检查了收费，他们多收了 40 美元，我们打电话，他们基本上告诉我们，这不是他们的问题，他们不知道我们在说什么。我们放弃了，因为它不值 40 美元。现在已经是三天后，即 12 月 4 日，他们又向我们收取了 400 美元（完全没有任何解释/电子邮件收据）。我们打过电话，但再次拒绝帮助我们解决这种情况，并将我们转移到一个在多次呼叫后没有“经理”接听的线路。 我绝对不建议住在这里。这家酒店的负责人在通过向您的卡收取未经授权的付款进行欺诈后，不会为您提供帮助。 省点钱，不要住在这里，或者多花一点钱住在一个更好的地方，不会欺骗你，也不会拒绝帮助你。 （原文） DO NOT STAY AT THIS HOTEL!! If you’re going to read an honest review, please take time to read this one. My fiance and I went on a last minute vacation from Nov. 28 to Dec. 1. Because of the short time, we were able to get this hotel for a cheaper rate. The lobby was very pretty decorated for Christmas and the rooms were nicer than expected. Despite these pros to this hotel, the customer service we received was the worst thing I have ever experienced. We paid for the hotel and parking before we arrived, then called to confirm the booking. Everything was great until we had checked out and they asked to charge our card?? I clarified we already paid and they told us it was on hold until checkout, seemed normal so we proceed, and left. After we left we checked the charges and they over charged us $40, we called and they basically told us that it’s not their problem and they don’t know what we are talking about. We let that go because it wasn’t worth the $40. Now it’s three days later, Dec. 4 and they charged us an additional $400 (with absolutely no explanation/email receipt). We have called and again nothing but refusal to help us figure out this situation and transferring us to a line where no “manager” has picked up after multiple calls. I absolutely do NOT recommend staying here. Whoever is in charge of this hotel will not help you after they commit fraud by charging unauthorized payments to your card. Save your money and do not stay here or spend a little bit more to stay at a nicer place that won’t scam you and refuse to help you.

（由 Google 翻译）前台服务非常友好，预订和入住流程快捷高效。房间景色令人赞叹。我们可以带狗狗入住，房间足够大，可以容纳2个大人、2个小孩，还有狗狗的床，即使客厅很小，也有足够的空间。地理位置绝佳，步行即可到达餐厅和瀑布。前三张照片是在我们房间里拍的，最后一张是在附近散步时拍的。 （原文） Very friendly service at the front desk, the process to make the reservation and check-in was fast and efficient. The view of our room amazing. We could bring our dogs and the room was big enough to accommodate 2 adults, 2 kids, the dogs beds and still have space with small living area. The location is perfect; walking distance to restaurants and the falls. First 3 pictures were taken from our room and the last from a walk close by.

（由 Google 翻译）我在瀑布景观丽笙套房酒店度过了愉快的时光。 工作人员非常有礼貌和专业。然而，我在住宿期间确实遇到了一个小问题。我通过电话要了一个茶壶，接待员向我保证会送一个到我的房间。不幸的是，等了大约一个小时后，我决定自己出去买茶。当我再次与接待员交谈时，他道歉说他忘记了。我原以为水壶会在之后送来，但事实并非如此。希望酒店以后能多注意这样的小细节。 也就是说，酒店和房间都很棒。我很喜欢这里宁静的氛围，从我九楼的房间可以看到尼亚加拉大瀑布的景色令人惊叹。前台工作人员，尤其是帮我办理入住的那位女士，很热情，办理流程也很快。感谢您带来的美好体验。我一定会回来的！ 温馨提示：可提供停车位，但需额外付费 （原文） I had a pleasant stay at the Radisson Hotel & Suites Fallsview. The staff were very polite and professional. However, I did experience a small issue during my stay. I requested a tea kettle by phone, and the receptionist assured me that one would be sent to my room. Unfortunately, after waiting for about an hour, I decided to go out and buy tea myself. When I spoke to the receptionist again, he apologized, saying he had forgotten. I was expecting the kettle to be sent afterward, but it wasn’t. I hope the hotel will pay more attention to small details like this in the future. That said, the hotel and room were great. I enjoyed the peaceful atmosphere, and the view of Niagara Falls from my room on the ninth floor was stunning. The front desk staff, especially the lady who checked me in, was very cheerful and handled the process quickly. Thank you for the lovely experience. I will definitely return! Just a small note: parking is available but at an additional cost

（由 Google 翻译）我们在丽笙酒店度过了一段美妙的蜜月时光，住了四晚。房间的景观会因所选房型而异，我们选择了视野最佳的房间。酒店不算新，所以房间略显陈旧，但干净整洁，这一点对我来说更重要。能看到这种景观的房间位于走廊尽头，因此也保证了安静。工作人员非常友好，总是面带微笑。酒店还有一个很棒的福利，那就是入住后会收到短信，如果您需要额外的毛巾或枕头等服务​​，可以发短信给前台。 总而言之，我们度过了一段美好的时光，我会推荐这家酒店。 （原文） We had an amazing experience at the Radisson, we spent 4 nights for our honeymoon. Views can vary depending on the room selected, we chose the prime view. The hotel isn't new so the room was a little bit dated but it was clean which I find more important. The rooms with this view are at the end of the hallway so guaranteed to be quiet as well. The staff was extremely nice and always with a smile. One nice perk is that you will get a text once you check in and you can text the front desk should you require anything like extra towels or pillows. Overall we had an amazing experience and I would recommend this hotel.

（由 Google 翻译）我对在这家丽笙酒店的体验非常满意。Rashir 帮我办理了入住，他非常热情好客，态度亲切。他的个性和笑容真的让我度过了美好的一天。他向我介绍了不同的房型，并帮我订了一间可以欣赏尼亚加拉大瀑布美景的房间。我觉得房间号码越高（1-39？），视野就越好。而且我敢肯定，较低的楼层视野肯定没那么好。我住在12楼，甚至15楼，视野都很棒。我想7楼或8楼也应该不错。而且更低的楼层会被树木遮挡。 房间虽然有些老旧，但很舒适，而且非常干净。要特别称赞一下这里的清洁人员——他们做得非常出色。 我会推荐这家酒店，而且我很乐意再次入住。 （原文） I am really happy with my experience at this Radisson. Rashir checked me in; he was very hospitable and kind. He really made my day with his personality and his smile. He explained the different room types to me and helped me get a room with a nice view of Niagara Falls. I believe the higher the number (1-39?) the better the view. And I’m sure it goes without saying that a lower floor won’t have as good of a view. I’m on floor 12 if 15 and it’s great. I imagine even 7 or 8 would be good still. And much lower ones would be obstructed by trees. The rooms are dated but comfortable and exceptionally clean. Compliments to the cleaning crew here - They’re doing a fantastic job. I’d recommend this hotel, and I’d happily stay here again.

非常棒的位置，在景区的中心地带非常方便，价格也合理！

（由 Google 翻译）住了两晚，前台工作人员非常乐于助人。停车选择也不错，价格合理。 酒店最近翻新过，房间很漂亮，配有淋浴（我们房间里没有浴缸，这点我们很喜欢，但考虑到带小孩，其他房间可能有浴缸）。酒店远离主干道，环境安静，但交通便利，我们步行即可到达任何地方。我们可以直接从房间里观看烟花。性价比很高 （原文） Stayed 2 nights, staff at front desk was super helpful. Good reasonable options for parking. The hotel has been recently updated, the room was beautiful, rain shower (no bath in our room which we liked but with little ones something to consider, other rooms may have a tub). It was quiet off the main road but very convenient, we walked everywhere. We were able to watch fireworks right from the room. Great value

（由 Google 翻译）入住很顺利。前台那位女士热情友好，乐于助人。房间还可以，浴室也不错，刚装修过。唯一的床很旧，需要更换，而且已经塌陷了。在我们入住的第一个房间里…… 第一晚我们根本睡不着，因为楼上噪音太大，听起来就像保龄球馆一样。我们给前台打了好几次电话，但他们态度冷淡，似乎并不在意，所以噪音一直持续。直到凌晨1点半噪音才停止，我们才终于能睡着。 第二天早上我们去酒店里的自助餐厅吃早餐。早餐糟透了。服务员态度傲慢无礼，食物又老又硬。而且在我们用餐期间，他们一次也没有换过新鲜的食物。我买了一杯“免费续杯”的咖啡，结果杯子一直都是空的，也没人给我续杯。我要了一杯水，也被拒绝了，他们说我必须买瓶装水。强烈建议去街对面的万豪庭院酒店，在Keg餐厅吃自助早餐。比第一晚好一百倍，而且包含的饮品选择非常丰富。 我们去前台，又见到了那位女士，她服务态度非常好。她帮我们换到了更好的房间。第二晚的住宿体验好多了。 酒店只有两部小型电梯，所以等电梯上去可能需要很长时间。感觉这么大的酒店应该不止两部电梯。 （原文） Check in was good. The lady at the front desk was pleasant and helpful. The room was okay. Nice bathroom freshly renovated. The one bed is worn out and needs to be replaced, was sunken in.In our first room…. The first night there we couldn’t sleep because of the noise above us. Sounded like a bowling alley above us. We called the front desk a few times but they were dismissing and didn’t seem to care, so it continued. Stopped at 1:30 then could finally sleep. The next morning we went for breakfast at the buffet inside the hotel. That was terrible. Started off with snarky and rude servers. Food was old and rock solid. And the time we were there they didn’t bring fresh food out once. I bought a coffee with “free refills”. It was empty the whole time and never got refilled. I asked for a glass of water and was refused, said I had to buy a bottle of water. Highly recommend going to the courtyard Mariott down the street and going in the keg for their breakfast buffet. 100x better and a ton of included drink options. We went to the desk and saw the same lady again and she was great. She moved us to a better location. The second night stay was much better. There are only 2 small elevators in the hotel, so the wait time can be long to get a ride up. Feel like they need more than 2 for this size of hotel.

（由 Google 翻译）真的，今天刚离开。酒店位置很棒，就在市中心。从瀑布步行大约15分钟，沿着克利夫顿山下去，风景优美，玩得开心。我们周四到的，直接去了瀑布。第二天早上，我们在自助餐厅吃了早餐。服务周到，食物也很棒。我们的房间在二楼，非常干净舒适。我们的窗户正对着摩天轮，所以从房间就能看到很远的地方。如果你想住在离主城区近的地方，我强烈推荐你住在这里。你可以在那里停车，每天25美元，但先到先得。你可以随意进出。我们非常喜欢这家酒店。 （原文） Literally, just left today. This was a great location, right in the heart of things. It was about a 15 minute walk from the falls, down Clifton Hill but it was scenic and fun. We arrived on Thursday and went straight to the Falls. The next morning, we had breakfast at the buffet. The service was nice and the food was very good. Our room was on the 2nd floor. It was very clean and comfy. Our window was directly across from the SkyWheel, so we could see quite far from our room. I highly recommend staying here if you want to be close to the main area. You can park there for $25/day but it's 1st come, 1st served. You can come and go as much as you want. We really liked this hotel.

（由 Google 翻译）酒店非常干净，员工热情高效。房间空调有点吵，床也稍微硬了点，但所有设施都很干净，使用也很方便。健身房还不错，器械有点问题，他们很快就修好了。非常满意。而且酒店位置优越，去哪儿都很方便！ （原文） Very clean hotel, with very nice and efficient staff. The room was a bit loud with the air conditioning unit and the bed was a bit hard, but everything was clean and accessible. Decent workout room and when the weight machine wasn't set up properly, they fixed it right away. Very impressed. Also, nice central location to all the fun!

（由 Google 翻译）首先我想说明，我一年中近300天都在出差，基本上是辗转于各个酒店之间。这次旅行是难得的两天工作和家庭度假。 因此，我要衷心感谢Sandra热情周到的服务和专业的服务。 Sandra尽心尽力，让我们的入住体验轻松愉快，营造了温馨舒适的氛围。 她开朗活泼、乐天派的性格营造了热情友好的氛围，她对工作的热情也体现在每一次互动中。 她能够真诚周到地满足我和家人的需求，这使她成为贵公司不可或缺的一员。 Sandra的积极能量和敬业精神给我留下了深刻的印象，也让我确信，以后每次去尼亚加拉地区，这家酒店都将是我的首选。 我真心希望我的反馈能够传达给酒店管理团队，让Sandra获得她应得的认可。如果她没有收到反馈，也希望她能看到这条信息。 桑德拉，如果你碰巧看到了这条信息——衷心感谢你，你让这次短暂的住宿体验如此精彩难忘！ （原文） I want to start by mentioning that I travel nearly 300 days a year for work and essentially live hotel to hotel. This trip was a rare two-day work and family getaway. With that said, I want to express my sincere gratitude for Sandra’s exceptional hospitality and professionalism. Sandra went above and beyond to make every part of our stay effortless, creating a welcoming and comfortable time Her bubbly, happy-go-lucky attitude fosters a warm and inviting atmosphere, and her passion for her work truly shines through every interaction. Her ability to accommodate both my needs and more so my family’s with genuine care and ease makes her an invaluable member of your team. Sandra’s positive energy and dedication leave a lasting impression and ensure that this will be my first choice of hotel whenever I travel to the Niagara region. I truly hope this feedback reaches the leadership team so Sandra receives the recognition she deserves for her outstanding contributions. If not, I hope she at least sees this message. Sandra, if you happen to read this—THANK YOU wholeheartedly for making this short stay remarkable and unforgettable!

（由 Google 翻译）大约在2025年6月，我们开始寻找一家酒店，以便在尼亚加拉瀑布举办会议。在尼亚加拉瀑布的众多酒店中，我们选择了维多利亚酒店（Vittoria Hotel）。这家酒店是本地酒店，无需支付任何加盟费。酒店位置绝佳，位于尼亚加拉瀑布中心地带，前往餐厅和瀑布都非常方便。 我们一行20人于2025年11月2日至5日参加了会议。Richard和William非常热情友好，在酒店预订和会议室准备方面给予了我们极大的帮助。 抵达酒店后，前台的Kim、Sandy和Nadine热情地为我们办理了入住手续，并确保一切顺利。 我们的同事告诉我，早餐很棒，房间舒适干净。 我的一位朋友提到，浴室毛巾比较薄。我认为这一点可以改进。 我们的入住体验非常棒。 （原文） Around June 2025, we started to search for a Hotel to host our meeting in Niagara Falls. Amongst the Hotels in Niagara Falls, we select Vittoria Hotel, the Hotel is local hotel without any franchising fee to be added on. The location is perfect in heart of Niagara Falls, it is convienence to the restaurants and Falls. We have a group of 20 people participated the meeting between Nov 2 -5, 2025. Richard and William are great and helpful to assist us going through the process of Hotel booking, preparation of meeting room. Time of arrival, front desk : Kim,Sandy, Nadine are helpful to go through the check in with us, they make sure everything is OK. Our people mentioned to me that the breakfast is great, the room is comfortable and clean One of my friend express his comment, the bathroom towel is thin. I believe it can be improved. Our stay is remarkable.

环境一般，但干净。

（由 Google 翻译）房间闻起来像脏兮兮的泡澡水。我一进房间就投诉了。有人喷了空气清新剂，但几个小时后味道又回来了。显然是地毯和空调的问题。此外，浴室清洁不彻底，水龙头和支架非常简陋。这栋建筑确实很老旧，但只要好好清洁就能维护。即使投诉后有人来打扫浴室，浴室仍然没有完全干净。 空调上积了好几层灰尘，我最后一天才注意到，我们住了4天，一直对着空调哈气。 没有免费的水，说真的，谁会这么做。一小瓶水要3美元，太荒唐了。没有拖鞋。 泳池浴室很脏。 房间每晚的价格也不便宜，比其他房间要低。他们每晚都要收取度假费，这太可悲了，虽然这应该也是免费的。 这是一次糟糕的住宿，我再也不会来了。我不会推荐其他人住在这里。 我是通过Expedia预订的，据说他们没有真正地展现出这个地方的品质。 （原文） Room smelled like dirty soaks. I complained as soon as i entered the room. A guy and sprayed a room freshener but the smell cam back within a few hours. It was obviously the dirty carpet and the AC. Moreover the bathroom was not properly cleaned and taps and holder were super rustic. The building is definitely old but can be maintained by proper cleaning. Even after complaining a guy came to clean the bathroom, it was still not fully clean. AC had layers of dust on it which i noticed the last day and we were breathing on it all 4 days. No free water,seriously who does that. $3 for a small bottle of water ridiculous. No room slippers. Pool bathrooms were dirty. The rooms were not even cheap for per night, they were comparatively less then what others were. Its sad that they charge resort fee for per night even though this should be free also. It was a sad stay, never coming back. I do not recommend anyone else to stay here. I booked it through expedia, its said they were not true to what this place is.

（由 Google 翻译）我确信这里曾经是个不错的住处。然而，现在它却相当陈旧，破败不堪。我想，如果价格对一家老旧破败的酒店来说还算合理的话，这里还是不错的。然而，他们却收取高额费用，甚至每天收取20美元的“度假费”。这绝对算不上度假村。工作人员很友好，房间也很干净，但绝对谈不上特别好，丝毫没有度假村的氛围。以下是我的笔记： 我预订时，网上的照片显示有多个泳池。事实上，我入住时只有一个泳池还在使用，而且又旧又破。你绝对不想在这里消磨时间。泳池旁边的热水浴缸已经被覆盖了。室外游泳池空无一人，水泥地上长满了杂草。 我预订时，网站上的照片显示有两家餐厅。虽然理论上有两家酒店，但在我入住期间，这两家酒店都没有营业，而且看起来好像已经有一段时间没营业了。 停车费是每晚20美元。我以为酒店离瀑布很近，所以停车位有限。事实上，酒店离瀑布并不近，而且停车场很大。停车费没有理由额外收费。 酒店的一翼完全关闭了，不过我觉得可能有人住在里面。这并没有影响我的住宿，但确实有点奇怪。 我们的房间还不错。就像酒店整体设施一样，房间虽然有些陈旧，但相对干净。我想他们正在翻新酒店，所以每个房间可能都不一样。也许有些房间已经翻新过了。 酒店的位置很适合我们的需求，但我们这次旅行的目的地比较具体。距离任何重要景点都不太近，步行可达。 我不会再住这里了。您得到的远不及您支付的价格，再加上完全不合理的 40 美元额外费用（度假村 + 停车费），这个位置对我来说很难接受。 （原文） I'm sure at one point this was a nice place to stay. Now, however, it is quite dated, and awfully run down. And I guess it would still be an OK place to stay IF the rates they charged were appropriate for a dated, run down hotel. Instead, they are charging premium rates, and even charging a daily $20 "resort fee." This is certainly not a resort. The staff was friendly, the rooms were clean, but it was certainly not overly nice, and in no way did it give resort vibes. Here are my notes: At my time of booking, the photos online showed multiple pools. In fact, there was only one functional pool while I was there, and it is dated and run down. Not somewhere you want to spend time. The hot tub next to the pool has been covered over. The outdoor pool is empty and full of weeds growing through the concrete. At my time of booking, the website photos showed two restaurants. While in theory there are two, neither of them were open the entire time I stayed there, and they looked they hadn't been open in some time. They charge a $20 a night parking fee. I assumed that the hotel must be close to the falls and therefore parking was limited. In fact, the hotel is not close to the falls, and has a vary large parking lot. There is no reason to charge extra for parking. One of the wings of the hotel was completely closed, although I think maybe people were living in it. That didn't affect my stay, but it was certainly odd. Our room was fine. It was, like the whole facility, tired and dated, but it was relatively clean. I believe they are in the process of renovating this facility, so each room might be different. Maybe some of the rooms have been updated. The location was good for what we needed it for, but we had some fairly specific destinations on this trip. It really isn't that close enough to be walk-able to anything terribly significant. I would not stay here again. You don't get near what you pay for, and combined with the completely unjustifiable additional $40 fees (resort + parking), this location is a hard pass for me.

（由 Google 翻译）在野火烧烤餐厅和我们最喜欢的女服务员莎拉一起用餐总是一次很棒的体验。氛围非常轻松，晚餐更是五星级。超爱那个小隔间！两人份五道菜套餐，99美元。超值！ （原文） Its always a fabulous experience at the wildfire grillhouse with our favorite waitress Sarah. Very relaxing atmosphere and 5 star dinners. Love the booth! Five course meal for 2- $99. Excellent value!

（由 Google 翻译）总体来说，住宿体验还算过得去。入住时发现我预订的房间不可用，直到我上楼到房间才被告知，并意识到这不是正确的房间。直到我进了房间才被告知。床上方的天花板有裂缝。毛巾架上的螺丝帽不见了。两条毛巾上有头发。不知什么原因，毛巾架放在浴缸里。洗澡时必须把毛巾拿下来以免弄湿，这很奇怪，我以前在酒店从来没有遇到过这种情况。淋浴的水要等将近 12 分钟才变热。空调声音太大，就像飞机起飞一样。床单上有一小块血迹。浴室墙纸剥落了。前门有保安把守，让人感觉不太安全。酒店距离尼亚加拉大瀑布旅游区那么远，还要支付停车费，真是太荒唐了。总的来说，这些小细节看似无关紧要，但却会对住宿质量产生很大的影响。虽然是一家三星级酒店，但这并不意味着安全、清洁和卫生条件就应该被忽视。附近还有很多更干净的三星级酒店，我更推荐这家。 （原文） Overal stay was adequate at best. Checking in and finding out that the room I booked wasn't available and wasn't told to me until I got up to the room and realized it wasn't the right room. I wasn't told until I was in the room. There were cracks in the ceiling above the beds. A missing screw cap on the towel rack. Hair on two of the towels. For some odd reason the towel rack was in the bathtub. Having to remove the towels to take a shower so they wouldn't get wet was a very strange thing to do and I've never had to do before at a hotel. It took almost twelve minutes for the water to get hot for a shower. The AC unit was so loud, the sound resembled an airplane taking off. There was a small blot of blood on one of the bedsheets. Bathroom wallpaper was peeling. Having a security guard who was guarding the front door made the area feel unsafe. Having to pay for parking when the hotels as so far from the tourist area of Niagara Falls was utterly rediculous. Overal, these little things may seem like nothing, but it makes a big difference in the quality of stay. Just because it's a 3 star hotel, doesn't mean safety, cleanliness and sanitary conditions should be ignored. There are more cleaner three star hotels in the area that I would recommend over this one.

（由 Google 翻译）我们住的是两居室大床房，房间很不错，但唯一的问题是通风口发出很大的噪音，就像有人整天开着卫生间的通风口之类的东西一样，比空调还吵，也许有人需要检查一下1612房间。其次，停车每晚要付20美元，太离谱了！室外泳池不太好用，这点很不爽；室内泳池很小，我们去的时候总是人满为患，这点有点令人失望。 （原文） We stayed in a two bedroom queens size room it was nice but the only thing was coming from the vent was a really loud noise like if someone left a bathroom vent on or something all night and day it was louder then the ac, maybe someone needs to check it out room was 1612. Second part was that you have to pay $20 for parking every night which is ridiculous! The outdoor pool wasn’t working as well which was a bummer the indoor one was small an was always full when we went so kind of disappointing on that.

（由 Google 翻译）整个地方都长满了黑霉，我们在房间里发现了，经理甚至都不肯跟我们谈这件事，即使我们打了无数个电话，还提供了照片。我奶奶因为生病耽误了一天的行程。房间一点都不干净。很多评论都提到房间里有异味，这一点毋庸置疑。 老板显然在掩盖霉菌问题，因为楼里根本没人愿意接电话。客户服务简直糟糕透顶。我们已经向安大略省健康与安全委员会举报了，可见情况有多糟糕。 他们也不退还押金。很多评论都提到过这一点。 这家酒店根本不值这个价，还不如去汽车旅馆。 请关注尼亚加拉旅游网站，那里有我们入住期间的照片。 （原文） Place is filled with black mold, we discovered it in our room the manager wouldn't even speak to us about it, even with numerous phone calls to the manager and providing photos.My grandma lost a day on our trip because of how sick this made her. The rooms are not clean at all. Numerous reviews about the smell in these rooms as well it's 100%. The owner is obviously covering this mold situation up as noone in that building can give a call back about it. Absolutely disgusting customer service. Reported to the Ontario healthy and safety board this is how bad it was. They also do NOT give your deposit back. Read this numerous times on reviews as well. This is not worth what they charge your better off at a motel 6 Watch all the Niagara travel pages for photos of our stay.

（由 Google 翻译）最后一刻决定在城里多住一晚，发现这家酒店很划算。之前我们花了双倍的价钱在一家离瀑布更近的酒店。真希望早点发现这家酒店。我们被震撼了！泳池和热水浴缸非常干净，休闲区也很棒。非常适合家庭入住。前台工作人员非常热情，尤其是维多利亚。她回答了我们所有的问题，非常亲切、知识渊博、乐于助人。毫无疑问，这里是家庭住宿的好去处！房间干净整洁，咖啡供应充足，枕头也很舒服。 （原文） Decided last minute to spend 1 more night in town and found a great deal at this hotel. Previously we spent double the money at a hotel closer to the falls. Wish we found this earlier. We were blown away! The pool and hot tubs were so clean and the recreational area was amazing. Very family friendly. The staff was so welcoming at the front desk, especially Victoria. She answered all of our questions and was very gracious, informative and helpful. Hands down a great family place to stay! The room was clean, coffee stocked, and pillows comfortable.

（由 Google 翻译）很棒的酒店。强烈推荐这家干净友好的酒店。泳池超赞！地理位置优越，方便游览尼亚加拉瀑布。五星级员工，包括Emilie Anne礼宾员和出色的客房服务团队。我们的房间和酒店都一尘不染。我们还会再来的。感谢您的五星级体验！ （原文） Great hotel. Highly recommend this clean and friendly spot. Super pool! Great location to get around Niagara Falls. 5 star staff including Emilie Anne concierge and amazing housekeeping team. Our room and the hotel were spotless. We will be back. Thanks for the 5 star experience!

（由 Google 翻译）我太喜欢这个地方了，至少已经住过30次了。房间很大，非常宽敞干净，服务也棒极了。最棒的是，房间直接通向泳池区，还有一个室内儿童乐园。更棒的是，房间外面就有酒吧和游戏厅！还有两个热水浴缸，没错，是两个！而且都很大！地理位置也绝佳，旁边就是便利店、披萨店、一元店、药店、洗衣店……你所需的一切都在隔壁！这个地方太棒了，我强烈推荐！ （原文） I love this place I must have stayed here at least 30 times already. The rooms are big very spacious and clean..the service is amazing best part is that the rooms on open up to the pool area and there is a indoor park for the kids and the best part for the adults there is a bar right there outside your room and also an arcade room! And 2 hot tubs yes 2! And they are huge! And the location is amazing because its right next door to no frills and pizza places and dollar stores pharmacy laundry..literally everything you need right next door! This place is amazing and I would highly recommend this place

（由 Google 翻译）我和丈夫来这里庆祝结婚一周年，入住体验棒极了！抵达后，前台还送了我们入住期间在酒店餐厅享用的免费早餐。地理位置优越，步行即可轻松购物和用餐。瀑布/景点距离这里仅5分钟车程。我们喜欢这里安静的环境，尤其喜欢带室内花园中庭的泳池区。如果我们再来瀑布区，一定会再来的！ （原文） My husband and I visited for our 1st wedding anniversary and it was an amazing stay! Upon arrival the front desk gave us free breakfast from the restaurant on site for our entire stay. The location was perfect with easy shopping & dining access within walking distance. The Falls/Attractions are only a 5 minute drive away. We enjoyed the quiet area and especially loved the pool area with the indoor garden atrium. Will definitely be returning if we come back to yhe falls area!

（由 Google 翻译）首先，虽然尼亚加拉瀑布本身很棒，但这家酒店离瀑布和附近的旅游景点太远了。在前往目的地的途中，在贝斯特韦斯特酒店过夜可能很棒，但到了目的地后就糟糕透了，毕竟这不是度假村。 这家贝斯特韦斯特酒店的房间真是最无聊的。我们的网络和电脑上都有冥王星电视和Tubi，但我们不需要在电视上看它们，而且加拿大版的Tubi简直令人失望至极（甚至可以说是糟糕透顶）。此外，提供Netflix、Disney+、Crave等服务也没什么特别之处，如果你没有账户的话。说真的，我在这家酒店的时候，感觉自己就像被单独监禁了一样。 （原文） Firstly as awesome as Niagara Falls itself is, this hotel is way too far away from the waterfall and the nearby tourist businesses. Best Westerns can be fantastic to spend overnight on the way to your destination, but they are terrible when you're at your destination, these are not resorts. This particular Best Western has the most boring hotel room ever. We have Pluto TV and Tubi on our internet and computers we don't need them on the TV, the Canadian version of Tubi is maximumly underwhelming (if not terrible) anyway. Also there is nothing special about offering Netflix, Disney+, Crave, etc; as a service when you don't an account for those. Seriously when I was at this hotel, I felt like I was in solitary confinement.

（由 Google 翻译）来过这里两次，两次都是住在泳池边。两次体验都很棒。有些房间比较老旧，需要翻新一下。员工很友善。地理位置不错，停车位充足，靠近很多便利设施，离景点也不远——但又不会吵到我睡觉。❤️❤️❤️ （原文） Stayed here a couple times - both times were around the pool. Had a good time both times. Some of the rooms are older/could use some love. Staff are lovely. Location is good. Good amount of parking, close to many useful amenities and not too far from the attractions - but far enough that it didn’t disturb my sleep. ❤️❤️❤️

（由 Google 翻译）我们在贝斯特韦斯特酒店度过了一段美好的时光！孩子们非常喜欢——这里设施齐全，包括超大的室内泳池、健身房和游戏机厅。非常适合家庭度假。工作人员热情友好，房间舒适。强烈推荐给家庭入住！ （原文） We had an amazing stay at Best Western! The kids absolutely loved it — there are so many amenities to enjoy, including a huge indoor pool, a play gym, and an arcade. Perfect for a family getaway. The staff were friendly, and the rooms were comfortable. Highly recommend for families!

床不是很舒服 地理位置也不是很方便 服务很不人性化 处处刁难客人 旅途非常不愉快 下次不会再入住

（由 Google 翻译）我们之前来过很多次，这次是为了庆祝我的生日才来的。退房的时候有点舍不得，因为房间已经订满了哈哈，没办法续住，不过看到他们满房我超开心！房间简直太棒了！既漂亮又舒适。员工热情友好，而且去哪儿都很方便。下次肯定会再来，享受一个没有孩子的假期 :) 强烈推荐给所有想要经济实惠又离家近的度假胜地的人。 客房早餐简直太棒了！ 强烈推荐，满分10分！ （原文） We have been many times in the past but just stayed for my birthday. Sad to have to check out but it was sold out lol no extended stay but I LOVE seeing them fully booked. Rooms are INSANE! BEAUTIFUL and comfortable. Staff is helpful and nice, everything is close by. Will definitely be back for kid free vacation :) HIGHLY reccomend anyone who wants an affordable close to home getaway. The breakfast in bed/to the room is the best ever! 10/10 reccomend

（由 Google 翻译）在回美国的路上，我们在这里住了一晚。 酒店客户服务非常出色。入口处随时提供自助咖啡、茶和饮用水。 酒店还设有水疗中心和餐厅，我们没机会去体验一下——但希望有一天我们回来的时候能去体验一下。 我们的房间非常宽敞，感觉比我们自己的公寓还要大。我们非常喜欢按摩浴缸，床也很舒服。 酒店的位置可能略显简陋，但距离克利夫顿山和所有景点都非常近。酒店本身很安静。 唯一需要注意的是，如果你的房间在一楼，你可能会听到楼上人们的声音。我们在那里的大部分时间里，都能听到楼上传来的嘈杂的脚步声。 建议： - 在房间里配备微波炉 - 增加一个有线插座或插座扩展坞，这样两个床头柜都能配备。 - 以后再更新 - 水槽水龙头太短，出水口刚好在水槽中心上方，洗手很不方便。 总的来说，我们一定会再次入住 Sterling Inn & Spa，并会向很多朋友和家人推荐。 感谢您的愉快入住体验。 （原文） Stayed for one night on our drive home to the US. The facility has excellent customer service. There is coffee, tea, and water available for self-serve in the entrance at all times. They also have a spa and restaurant, which we didn't get a chance to try - but hopefully will one day when we return. Our room was very spacious, it felt bigger than our own apartment. We truly enjoyed the jetted-tub and the bed was comfortable to us. The location can be considered slightly sketchy but it is extremely close to Clifton Hill and all the attractions. The facility itself is quiet. The only thing to note is if your room is on the first floor, you are likely to hear the people above you. For majority of our night there, we heard loud stomping footsteps from the room above us. Suggestions: - providing a microwave in the rooms - adding another cable outlet or outlet docking station so that BOTH nightstands are equipped. - for a future update - the sink faucets were too short where the spout was barely above center of the bowl, making it difficult for us to wash our hands Overall, we would definitely return to Sterling Inn & Spa, and will be recommending it to several friends and family. Thank you for a nice stay.

（由 Google 翻译）我们在这里度过了非常美好的时光！酒店员工热情友好，让我们从抵达的那一刻起就感到宾至如归。酒店位置绝佳——步行10分钟即可到达克利夫顿山（Clifton Hill）和热闹的“欢乐街”（Street of Fun），出行极其便利。 我们的房间宽敞、干净、舒适，让我们在游览之后有足够的空间放松身心。酒店内的停车场也让我们非常满意，停车十分方便。客房早餐更是贴心周到——美味可口，是开启美好一天的绝佳方式！ 强烈推荐这家酒店给所有来此地游玩的游客——性价比高、位置优越、服务一流！ （原文） We had such a wonderful stay! The staff were incredibly friendly and welcoming, making us feel comfortable from the moment we arrived. The location is perfect—just a 10-minute walk to Clifton Hill, the Street of Fun, so everything was super convenient. Our room was huge, clean, and very comfortable, with plenty of space to relax after exploring. We also appreciated the on-site parking, which made things easy. The breakfast in bed was a lovely touch — delicious and such a relaxing way to start the day! Highly recommend this hotel for anyone visiting the area — great value, great location, and amazing service!

（由 Google 翻译）这家酒店太棒了。从床上早餐到蒸汽淋浴，他们从不错过任何细节。装潢优雅高档，员工彬彬有礼，价格非常实惠。你甚至会以为这里是双人间甚至三人间。过去75年来，我住过很多酒店，这是我和我丈夫住过的最好的酒店。谢谢 （原文） This was an excellent hotel. They never missed a thing from Breakfast in bed to steam shower. Elegant decor and it was upscale, polite staff,Price was very low for what you recieved. You would have thought it would be double or even triple. Stayed in many hotels in past 75 years this has been the best my husband and I have ever stayed. Thanks

（由 Google 翻译）多么美妙的体验！从我预订的那一刻起，经理Deana就非常乐于助人，而且非常友好！她和Ainya（拼写错误）真的让我们的周年纪念之旅如此特别。茶灯、玫瑰花瓣、卡片——所有这些小细节都意义非凡。 总的来说，我觉得酒店有点昏暗，房间和公共区域也有点昏暗。但这也是唯一的缺点。 地理位置绝佳。如果你行动不便，几乎所有你想看想做的事情都在步行距离内。精美的客房价格加上便捷的停车服务，让这家酒店物超所值。 欧陆式早餐非常棒。 酒店安排了半日葡萄酒之旅（考文垂之旅 - 尼亚加拉私人游览），最终变成了我们与杰出导游Matt Benvenuto的私人行程。这真是一次亮点。接送服务都在大堂。非常方便，非常棒。 我会毫不犹豫地推荐这家酒店，希望再次入住<3 （原文） What a wonderful experience! From the time I made the reservation, Deana (manager) was so helpful and friendly! She and Ainya (sp) really made our anniversary stay so special. Tea lights, rose petals, a card - all the little touches that mean so much. Overall, I found the hotel a little dark, rooms and common spaces. But that's the only negative. The location is perfect. Just about everything you want to see and do is within walking distance if you have reasonable mobility. The price of the beautifully appointed room and reasonable add on for the convenient parking make this hotel an exceptional value. The continental breakfast is fantastic. The hotel arranged a half day wine tour (Coventry Tours- Niagara Private Excursions) which ended up being a private tour with our phenomenal guide -Matt Benvenuto. This truly was a highlight. Picked up and dropped off in the lobby. Convenient and just wonderful. I would not hesitate to recommend this hotel and hope to stay here again <3

（由 Google 翻译）我本来想给4星，但最终还是给了5星，因为Heena非常耐心友好，在我们入住期间提供了很多帮助。 房间还不错，温暖宽敞，我很喜欢壁炉。只是隔音效果不太好，浴室的清洁也还可以做得更好。 幸运的是，经理帮我们解决了这些问题，Heena也让我们在这里度过了愉快的时光。 （原文） I considered for 4, but finally preferred 5 because of Heena, she is such a patient and friendly lady, provide a lot of help during our stay. The room is not bad, warm and large space, I like the fireplace so much. Just the sound insulation is not very good, and they might have clean the bathroom better. Fortunately the manager help us with those issues, and Heena make us enjoyed the experience here.

可能是有多伦多holiday in做比较了所以相对来说这次对某些方面和用餐有些失望😞，多伦多店自助餐太赞了东西即新鲜又好吃，还有非常多选择和自己现做pancake简直太喜欢了。但是这次带着两个孩子去瀑布店东西太难吃且水果还是罐头🥫，而且是需要另外付费点餐的。好在房间还算干净整洁并且订房时拜托的baby床也旅行承诺提前准备好了，风景不算好，但是能接受。另外多伦多店有每天几瓶矿泉水提供，房间配有保险柜，微波炉，烧水壶。但是瀑布店这边这些都没有。真是非常不方便啊。但是如果喜欢走去看瀑布位置可以，直接下坡就到。游泳池水非常冷。

位置好，免费的早餐也不错

（由 Google 翻译）我不会说这是最糟糕的一次住宿，但也绝对谈不上好。客房服务做得不错，房间也保持得很干净，但其他方面体验很差。自动售货机的标签贴错了，一半时间你都得费劲才能买到一瓶水。浴室没有风扇，洗完澡后就变成了一个潮湿的盒子。 阳台很不错，但“景色”只是停车场，不太令人放松。就这个价格而言，我期望能有更舒适和更注重细节的地方。总的来说，这家酒店感觉需要一些升级和更好的管理。 不算太糟糕，但我不会急着再来。 （原文） I wouldn’t call this the worst stay, but it definitely wasn’t great either. Housekeeping did their job well and kept the room clean, but the rest of the experience was lacking. The vending machines were mislabeled and half the time you had to gamble just to get a bottle of water. The bathroom had no fan, so after a shower it turned into a humid box. The balcony was a nice touch, but the “view” was just the parking lot, which isn’t exactly relaxing. For the price, I expected more comfort and attention to detail. Overall, the hotel feels like it needs some upgrades and better management. not awful, but not somewhere I’d rush back to.

（由 Google 翻译）我和家人用了洲际酒店集团的免费住宿，住在这里。唯一需要支付的是17美元的“度假费”。但我不确定这笔费用具体包含什么，而且我也不觉得这里算得上“度假”。房间里的椅子很破旧，浴帘挡不住水溅到地板上，前门晚上会吱吱作响，但除此之外，住宿体验还不错。房间干净，淋浴水压充足，床也很舒服。我们有三个女士，所以浴室里和外面各有一个洗手池很不错。我们只住了一晚，所以没有使用其他设施。我们很享受天龙塔的免费门票！前台以洲际酒店集团精英会员的身份推荐给我这张门票。 （原文） I used my IHG free night to stay here with my family. Only thing I had to pay was a US$17 "resort fee." But I'm not sure what that really covers and I wouldn't call this place a "resort." The room chair was worn, the shower curtain could not prevent water from spraying on the floor, the front door creaks at night, but otherwise a good stay. Clean room, good shower water pressure, comfy beds. With 3 ladies, it was nice to have one sink in the bathroom and one outside it. We stayed only one night, so did not take advantage of other amenities. We enjoyed the comp tickets to the Skylon Tower! The front desk offered it to me as an IHG Elite member.

（由 Google 翻译）我们在尼亚加拉瀑布的这家酒店度过了美好的时光！地理位置绝佳——就在市中心，距离所有主要景点仅几步之遥。工作人员非常友好热情，总是竭尽全力确保我们感到宾至如归、舒适惬意。整个入住体验非常顺利愉快，我下次来一定会再次入住这里。强烈推荐！ （原文） We had a wonderful stay at this hotel in Niagara Falls! The location couldn’t be better—right in the center, just steps away from all the main attractions. The staff were incredibly friendly and helpful, always going out of their way to make sure we felt welcome and comfortable. Everything about the experience was smooth and enjoyable, and I would definitely stay here again on my next visit. Highly recommended!

（由 Google 翻译）每次旅行，我都会根据以下三个方面评价酒店： 1. 地理位置 2. 清洁度 3. 房间舒适度，尤其是床的舒适度。 这家酒店完全符合我的三项要求！地理位置便利，酒店非常干净，床也很舒服。总而言之，我的入住体验非常愉快，我强烈推荐这家酒店。 （原文） Whenever I travel, I rate a hotel based on three main aspects: 1. Location 2. Cleanliness 3. Room comfort, especially how comfortable the beds are. This hotel met all three of my qualifications! The location was convenient, the hotel was very clean, and the beds were comfortable. Overall, my stay was very pleasant, and I definitely recommend this hotel.

（由 Google 翻译）优点是离瀑布（完全看不到瀑布）和赌场很近。前台工作人员服务也不错。问题在于房间有点脏。不过也没什么无法解决或需要深度清洁的地方。沙发缝隙里很容易看到爆米花，感觉我们只需要工作人员事先快速清理一下就行了。淋浴排水不畅——我两次淋浴结束时水都没过脚踝。这里住宿费用很便宜，所以我期望不高——只是需要工作人员稍微打扫一下。 （原文） The pros are it's close to the falls (no falls view at all) and the casino. Employees at the front were fine. The issues lie with the room being a little dirty. Nothing that's unfixable or needs a deep clean either. The couch had popcorn easily visible in the cracks, like all we need is a quick clean from the staff beforehand. The shower did not really drain at all- ended my shower both times with water up past my ankle. It was pretty cheap to stay here so I don't expect too much- just needs a little work from the staff.

（由 Google 翻译）前 6 张照片来自我们预订的房间，后面的照片来自我们搬到的房间 - 我和男朋友预订了在尼亚加拉瀑布附近度过情人节的周末，因为我们家里有 2 个小孩，这使得我们很难单独相处。我们的房间“套房”价格为 365 美元，配有心形浴缸和一张特大号床。最初我们预订的是除夕夜，但不得不在最后一刻重新安排到情人节，因为我们的保姆在除夕夜的最后一刻取消了我们的预订，他们对此非常灵活。我和我的男朋友把我们的房间装饰成气球、蜡烛和玫瑰踏板，然后我们去了酒店的热水浴缸和桑拿浴室。我们不得不清洗浴缸并浸泡几次，直到擦拭时布几乎变成黑色。他们显然没有清理它。热水浴缸很好，桑拿浴室不像平时那么热，我们没有去游泳池……但这也不算太糟糕。然后我们去了赌场，出去吃晚饭，打台球。凌晨1点左右我们回到酒店。当我们一起放松地看电视准备睡觉时，我们看到一只巨大的蟑螂爬上了墙壁。我们立即前往前台。在给她看了蟑螂的视频后，她撒谎说那里没有虫子，并在她刚说完之后就给我们提供了“虫子喷雾”。首先她试图把我们从原来的房间搬到下两扇门（我们在二楼），所以我拒绝了并要求她把我们搬到三楼，所以她照做了。那时已经是凌晨 1:30 了，所以我们把所有东西搬到了新房间，检查房间里有没有蟑螂。还检查了我们的床上是否有臭虫，因为事后我看到了评论，有人说他们有臭虫，这解释了他们在垃圾箱里堆放的所有床垫。 这个新房间有两张大号床，一个小浴缸，地板上有一个旧水瓶，床垫上到处都是污渍，看起来一点也不干净。第二天早上，我们去和经理交谈，他向我们提供的只是免费入住我们已经入住的“套房”，但我们拒绝了，因为我们可能再也不会去酒店了。打电话给expedia，他们给酒店打电话，酒店拒绝退款，直到我告诉他，如果他不给我们至少全额退款，那么我会写一篇差评。当我们回到家时，我们必须重新清洗所有行李和衣服。总而言之，这是我去过的任何地方最糟糕的住宿体验。不推荐！ （原文） First 6 photos are from the room that we had booked, the ones after that are from the room that we got moved to - My boyfriend and I booked a weekend away near niagra falls for valentines day as we have 2 little ones at home which makes it hard enough to spend alone time together. Our room was $365 for their "suite" which comes with a heartshaped tub and a king sized bed. Originally we had booked it for new years eve but had to reschedule last minute to valentines day as our sitter had cancelled on us last minute for new years eve, they were pretty flexible on that. My boyfriend and I got our room all decorated with balloons, candles and rose pedals, then we went in the hot tub and sauna that the hotel had. We had to wash our tub and soak it several times to the point when wiping it the cloth was almost black. They clearly didnt clean it. Hot tub was good, sauna wasn't as hot as they normally are, we didnt go in the pool..But it wasnt too bad. We then went to the casino and out to eat dinner and play some pool. We got back to the hotel around 1am. As we were relaxing and watching tv together about to go to sleep, we see a huge COCKROACH crawling up the wall. We immediately go to the front desk. After showing her the video of the COCKROACH, she lies and says that they dont have bugs there and proceeded to offer us "bug spray" after she just finished saying that they didnt have bugs. First she tried to move us 2 doors down from our orignal room (we were on the second floor), so i declined and asked her to move us up to the third floor so she did. By that time it was already 1:30am so we moved all of our stuff up to the new room, checked the room for roaches. Also checked our bed for bed bugs as i saw reviews after the fact, that someone said they had bed bugs which explains all the mattresses they have piled up by the dumpster. This new room had 2 queens, a tiny tub, an old water bottle on the floor, stains all over mattresses and didnt look cleaned at all. Next morning we go talk to the manager and all he offered us was a free stay in their "suite" which we were already in, declined because we will probably never go to a hotel again. Called expedia, they called the hotel and the hotel denied the refund until i told him if he didnt give us at least a full refund then I would write a bad review. When we got home we had to rewash all our luggage and clothing. All in all, worst stay anywhere ive been. do not recommend!!!

（由 Google 翻译）我现在就在这里。2025年5月13日。首先，早餐不是免费的。早餐是在大堂的I-hop餐厅提供的，一份简单的早餐每份要30美元。房间里很脏，床垫和婴儿床都脏兮兮的。床单又旧又脏，地毯上也有污渍。电视是13英寸的，很难看。把车停在他们的停车场，竟然要每天支付20美元的停车费。淋浴间和浴室的状况糟糕透顶，与房费不符。我上传了一些照片来验证我的说法。大堂很漂亮，但一旦你穿过大堂到房间，一切就都变糟了。😒 （原文） I am here now. May 13, 2025. First, the breakfast is not complimentary. It is from I-hop restaurant that is in the lobby, costing 30$ a meal for just a basic breakfast. The room is dirty with old stained mattresses and cots. The linen is old and stained, the carpet is stained. The tv is 13 inch, very hard to watch. There was a surprise 20$ parking fee daily to park your vehicle in THEIR parking lot. The shower and bathroom are in horrible shape for the cost of the room. I am adding some pics to validate what I am telling you. Lobby is nice but once you get passed that to your room, all downhill from there. 😒

（由 Google 翻译）不要浪费你的钱。当您预订房间时，他们不会告诉您酒店正在建设中。 手提钻全天工作（包括周末）直到下午 6 点 。我们的房间没有热水。泳池未开放。健身房不开放。早餐只有冷麦片、烤面包或松饼。不是早餐。没有免费停车位。这是一家糟糕的酒店 （原文） Do not waste your money. They don't tell you the hotel is under construction when you book your room. Jackhammers going all day including the weekend until 6pm . No hot water in our room. Pool not open. Gym not open. Breakfast is only cold cereal, toast or muffin. NOT breakfast. No free parking. This is a terrible hotel

（由 Google 翻译）靠近瀑布和城市。不错的酒店，晚上可以休息一下。真的很干净整洁。我的房间有一个（旧的）咖啡机，单独提供茶和咖啡，还有一个迷你冰箱。根据您的房间，您可能会看到足够漂亮的景色。房间里有早餐，品种还算齐全。 （原文） Close to the falls and city. Decent hotel to lay your head at night. Really clean and tidy. My room had a (older) coffee machine alone with tea and coffee as well as a mini fridge. Depending on your room you might get a nice enough view. The room comes with breakfast which has a decent variety of things.

（由 Google 翻译）我们为从美国来看我的叔叔预订了这家酒店。一进房间，阿姨就发现马桶顶上漏水了。 我们告诉前台但他们没有给我们任何新房间。第二天早上，我叔叔和他们的小孩正在睡觉，早上 6 点发现了臭虫。他们再次去了前台，但管理层没有提供任何帮助。他们提供全额退款，但这并不能弥补他们在假期中所经历的麻烦。 我真的想警告所有想要预订这家酒店的人，以节省您的时间和金钱。这次访问加拿大的糟糕经历将永远伴随着我的家人。这太令人失望了。 请注意 （原文） We booked this hotel for my Uncle vising me from USA. As soon as they got into the room, my Aunt found that the there was leakage of water right on the top of toilet. We told the front desk but they did not give us any new room. Next morning my uncle and their little kid was sleeping and found bed bug at 6am. They again went to the front desk but no help was provided from the management whatsoever. They offered full refund but that doesn’t compensate the touble they had to go through on their vacation. I would really want to warn anyone thinking to book this hotel to please save your time and Money. This bad experience will be with my family forever about Visiting Canada. This is so disappointing. Be aware

（由 Google 翻译）房间还可以，但不符合价格。直到办理入住手续时我们才得知隐藏费用。他们收取 20 美元的停车费和 3.5 美元一瓶水。我们住的是带按摩浴缸的特大号床间。风扇声音超级大。当我们进入房间时，天气非常冷。工作人员过来试图修复它，但说她必须打电话给其他人。我们最终自己修复了它。他们会给你一张 15 美元的 IHOP 代金券，但这甚至不足以支付一顿饭的费用。一顿基本的早餐至少要25美元，这太荒谬了。大堂的咖啡机“无法使用”。 （原文） The rooms were okay, but not for the pricing. We weren't informed of the hidden fees until checking in. They charge $20 for parking and $3.50 for a bottle of water. We got the king room with jacuzzi. The fan is super loud. When we got into the room it wass freezing cold. The staff came and tried to fix it but said she would have to call someone else. We ended up fixing it ourselves. They give you a $15 voucher for IHOP, but that won't even cover 1 meal. $25 at least for a basic breakfast, which is ridiculous. The coffee machine in the lobby was "out of service."

（由 Google 翻译）11月23日才到酒店，之前八月份就预订了房间。酒店一直没有通知我们停车情况有变，而且酒店正在施工。我们入住了无障碍大床房，结果发现我们被安排到了带按摩浴缸的大床房。听起来不错，但我妻子腿脚有点问题，抬不上浴缸。所以这次“升级”根本没用。更何况我们预订的时候被告知可以免费停车。退房的时候我们却不得不付费停车。价格不是问题，但既然你们宣传免费停车，我估计应该免费停车。 （原文） Showed up to the hotel November 23after making the reservations in August. Was never informed of change to parking situation and that the hotel is under construction. We checked into our accessible king room, to find out our selves that we were put into a king room we jacuzzi. Sounds great but my wife has leg issues that she can’t lift leg over the tub. Making that “upgrade” useles. Not to mention when we booked it was told to us that we had free parking. When we checked out we had to pay for parking. The price is not the issue but if you advertise free parking, I’m expected free parking

巨他妈贵而且破主要还他妈闹鬼 千万不要去 不按照房间收费是按照人头收费！建议同等价格可以去对面的double tree！！

前台服务差的不能再差 千万别来

哪儿都好就是太坑太破太小实物和图片太不符👍🏻

（由 Google 翻译）氛围迷人，但入住老石客栈却令人失望🏨 老石客栈魅力十足，潜力无限。建筑精美，氛围温馨宜人。我们入住期间最满意的部分之一是餐厅——食物美味，服务也很棒。 遗憾的是，酒店本身未能达到预期。房间维护得不太好——我们注意到窗帘脏兮兮的，椅子沾满污渍，毛巾和卫生纸粗糙，枕头也不舒服，这些都让我们难以放松或睡个好觉。 “第三晚免费”的促销活动也让我们感觉受到了误导。虽然预订时听起来很划算，但实际每晚的价格却高得多，所以实际上并没有多少折扣。感觉有点欺骗性。 总的来说，虽然环境和餐厅都很不错，但房间不够干净舒适，再加上令人困惑的价格，最终体验并不尽如人意。只要多一点关心和透明度，这里就会成为一个很棒的住处。 （原文） Charming Atmosphere, But Disappointing Stay at the Old Stone Inn 🏨 The Old Stone Inn has a lot of charm and potential. The building is lovely, and the atmosphere is warm and inviting. One of the best parts of our stay was the restaurant—the food was excellent, and the service was great. Unfortunately, the hotel itself didn’t live up to expectations. The room wasn’t well maintained—we noticed dirty curtains, stained chairs, rough towels and toilet paper, and uncomfortable pillows, which made it hard to relax or get a good night’s sleep. We also felt misled by the “3rd night free” promotion. While it sounds like a good deal when booking, the nightly rate is significantly higher, so it doesn’t really end up being much of a discount. It felt a bit deceptive. Overall, while the setting and restaurant were enjoyable, the lack of cleanliness and comfort in the rooms, combined with the confusing pricing, made the experience underwhelming. With a little more care and transparency, this could be a great place to stay.

（由 Google 翻译）度过了愉快的时光，工作人员热情友好。在泳池里畅游，在餐厅享用了一顿清淡的晚餐（绝对美味，酒吧经理还向我们讲述了一些关于这栋建筑历史的趣事）。装饰和设计方面有很多很棒的细节。除了实际住宿费外，我还支付了70多美元的度假费和停车费，所以要做好准备。房间配有浴袍，真是太棒了！步行下山很快就能到瀑布。 （原文） Had a lovely time, staff were very welcoming and kind. Had a nice swim in the pool and enjoyed a light dinner in the restaurant (absolutely delicious, their bar manager told us some cool details about the history of the building). Lots of cool details in decor and design. I did pay over 70 dollars in resort fees and parking on top of the actual stay so be prepared. Loved that my room had robes! Quick walk down the hill to the falls.

（由 Google 翻译）这个周末的体验非常令人失望。我们住这家酒店已经超过10年了，但最近几次发现酒店的装潢和舒适度急剧下降。然而，上周末淋浴间竟然没有提供洗发水和护发素（都是预先装好的瓶装），结果一洗完澡才发现，Keurig咖啡机总是坏，泳池也冷得要命。我们打了好几次电话给维修人员，因为其中一个遥控器坏了，电视画面模糊，马桶冲水也不顺畅。另外，有一盏灯一直在闪烁。还有一盏台灯也闪烁不亮，床太高了，我们几乎无法躺下。我们发现被子很脏，房间里只提供一件浴袍。地毯磨损严重，污渍严重。真的需要翻新，还有很多地方需要修理。维修人员很快，态度也很友好。大堂也不再提供免费咖啡了。总而言之，对于我们在这个长周末住在这里所支付的价格，我们感到非常失望。这真是太可惜了，这曾经是我们最爱去的地方，但我想我们还是会去别的地方。前台工作人员也非常友好。这不是员工的错，他们已经尽力了。只是我们觉得我们付的高价不值这个价！ （原文） Was very disappointed in our experience this weekend. We've been going to this hotel for well over 10 years but have noticed a steep decline in the decor and comfort of the hotel the last few times. However, this past weekend we never had shampoo or conditioner in the shower available (pre filled bottles), only to discover once we were in the shower, the Keurig never worked properly, the pool was absolutely freezing. We called maintenance several times as the one remote wasn't working, the tvs were not clear and the toilets were not flushing well. Also, one light was constantly flickering. We also had a lamp flickering and not working, the bed was so high we could barely get in. The comforter we noticed was dirty, they only supplied one robe in the room. The carpet was very worn and badly stained. Its really in need of a refresh and tons of things needed fixing. Maintenance was quick and very friendly. They also no longer offer complimentary coffee in the lobby. Overall extremely disappointed for the price we paid to stay over a long weekend. Its really so sad as this used to be our favorite place to visit but I think we'll be going elsewhere. Front desk staff were also very nice. Its not the employees fault as they're doing the best they can. We just didn't feel we got any value for the high cost we paid!

（由 Google 翻译）这对我们来说是一个庆祝我们结婚一周年的好地方。房间布置精美，非常舒适。我们很喜欢这里的泳池、熟食拼盘和餐饮（包括我们的晚餐和早餐）。 我们可以轻松步行到瀑布（虽然步道很陡），而且其他便利设施也很近。 （原文） This was a lovely place for us to stay for our first anniversary. The room was beautifully appointed, very cozy. We enjoyed the pool, the charcuterie board, and the dining (for both our evening meal and breakfast). We had easy walking access to the falls (though the walking path is steep), and other amenities were close by.

入住后停车免费。大厅没有异味，但客房走廊有股发霉的味道，总之很陈旧了。客房比较拘束，但是床罩，被子等非常干净。酒店位置很好，可以直接看到瀑布。天花板有问题，楼上用水，会漏到楼下。

（由 Google 翻译）我最近在尼亚加拉瀑布旅行期间入住了Travelodge Fallsview酒店，不得不说，从始至终，这都是一次非凡的体验！ 房间简直完美——宽敞、现代、一尘不染。看得出来，他们非常重视保持房间的最佳状态。一切都维护得很好，让我感觉像在家一样。 然而，真正令人印象深刻的是酒店的员工。前台的女士们非常乐于助人，热情好客。她们让入住变得轻而易举，还推荐了很棒的当地景点。 早餐服务员是另一个亮点。她非常亲切友好，让这个早晨感觉格外特别。你能感受到她真心实意地致力于让你拥有难忘的体验。 从地理位置（步行即可到达尼亚加拉瀑布）到客房和服务的整体质量，这家酒店都值得五星级的评价。如果我再来尼亚加拉瀑布，我绝对不会考虑住其他酒店。Travelodge Fallsview酒店超越了一切，我强烈推荐给所有来这里的人！ （原文） I recently stayed at the Travelodge Fallsview Hotel during my trip to Niagara Falls, and I have to say, it was an exceptional experience from start to finish! The room was absolutely perfect—spacious, modern, and spotless. You could tell they take great pride in keeping the rooms in top condition. Everything was well-maintained, and I felt right at home. What really stood out, though, were the staff members. The front desk ladies were incredibly helpful and welcoming. They made check-in a breeze and gave great recommendations for local spots to visit. The breakfast waiter was another highlight. She were so sweet and friendly, making the morning feel extra special. You can tell she genuinely care about making your experience memorable. From the location (just a short walk to Niagara Falls) to the overall quality of the room and service, this hotel deserves all five stars. If I ever come back to Niagara Falls, I wouldn’t even consider staying anywhere else. The Travelodge Fallsview Hotel goes above and beyond, and I highly recommend it to anyone visiting the area!

（由 Google 翻译）我们喜欢这里的位置，停车很棒，但应该免费。床和寝具都很好。 缺点 温控器坏了，房间很冷。淋浴间没有安全扶手。壁炉坏了。 房间里只有一把椅子。地毯很破旧。床头灯应该有两个，而不是一个。 我们住了三个晚上，不得不要求他们打扫房间，因为当时按摩浴缸没有打扫。 （原文） We liked the location, parking was great but should free. Bed and bedding were good. Cons The termostat didn't work and the room was cold. The shower had no safety grab rail. Fireplace didn't work. Room only had one chair. Carpet was quite worn. There should be two bedside lamps not just one. We stayed 3 nights and had to ask for our room to be made up, the jacuzzi was not cleaned at that time.

（由 Google 翻译）入住Travelodge酒店，我惊喜万分。之前一些评论褒贬不一，我一度有所怀疑，但酒店本身确实完美无瑕。地理位置优越，虽然不在闹区中心，但人潮较少，步行5分钟即可到达克利夫顿山，方便前往热闹的场所。房间非常干净，似乎最近翻新过。工作人员热情友好，彬彬有礼。我在尼亚加拉住过价格是这家两倍的酒店，如果价格相同，我还是会选择这家。泳池很棒，还有热水浴缸和桑拿房，不过我入住期间健身房没有开放。总而言之，我会推荐这家酒店，并再次入住，价格实惠，地理位置优越，服务周到。强烈推荐入住。 （原文） Pleasantly surprised with my stay at travelodge, some reviews were mixed so I had doubts but the place was flawless, location was great not in the heart of the action so was nice to be less busy but only a 5 min walk to Clifton hill to get into the action. Room was very clean and seemed to be renovated recently, staff was great and pleasant and very polite. I’ve stayed in hotels that was twice the price of this one in Niagara and would still pick this one if it was the same price. Pool was great with the hot tub and sauna too, gym was N/A during my stay. Overall would recommend and stay here again great price location and service. Highly recommended staying here.

（由 Google 翻译）我们一直住在这里！地理位置优越，步行不到10分钟就能到克利夫顿山！ 房间很棒——唯一缺少的就是微波炉。我们总是在Super.com上预订，以获得最优惠的价格。 我们期待见到我们最喜欢的员工——Sue。我们每天早上吃早餐时都能看到Sue，她就像一缕阳光。Sue对我们和我们的孩子总是那么友好和善。这个世界真的需要更多像她这样的人。我的孩子们还记得她，每次回忆起尼亚加拉之旅时，他们都会谈论她！❤️ （原文） We stay here all the time! Great location just under a 10 minute walk to clifton hill! Rooms are great - only thing missing is a microwave. We always book on Super.com for the best rate. We look forward to seeing our favorite staff member - Sue. We see Sue each morning during breakfast and she is just a ray of sunshine. Sue is always so friendly and kind to us and our boys. The world certainly needs more people like her. My kids remember her and talk about her when we reminisce about our trips to Niagara! ❤️

（由 Google 翻译）虽然这里看不到瀑布，但离彩虹桥很近，步行即可轻松游览。不过，它离主要旅游景点有点远，需要乘坐WeGo巴士。话虽如此，晚上这里很安静。我只是在这里住了一晚，所以对其他设施和停车不太了解，但房间很宽敞，浴室水流也很充足。如果您正在寻找经济实惠的住宿，这里是个不错的选择。 （原文） 폭포 뷰는 아니지만 무지개국제다리와 가까워 도보로 이동하기 편하다. 주요 관광지와는 거리가 있어 위고버스를 타고 다녀야 한다. 그만큼 야간에는 조용함. 잠만 자서 편의시설이나 주차에 대해서는 경험이 없지만 방도 넓고 욕실 물도 잘 나옴. 저렴하게 잠만 잘 것이라면 최적의 숙소.

（由 Google 翻译）房间很干净，但设施非常陈旧，有些电器甚至连给我的Apple Watch充电都有点问题。床很凹凸不平，但工作人员非常友好，他们经常在外面打扫。考虑到周围所有区域的停车费都便宜10美元，这里的停车费实在太离谱了。 地理位置优越，步行即可到达克利夫顿山的所有活动场所。赌场就在后面，步行即可轻松抵达。 如果您站在合适的角度或愿意散散步，还可以欣赏到烟花的美景。 （原文） The rooms are clean but they are very out of date, some of the electrical had trouble just to charge my Apple Watch. The beds are really lumpy but the staff is really friendly, they are outside constantly cleaning. The price of parking is outrageous considering all the areas around are 10$ cheaper. The location is prime you are within walking distance to all Clifton hill activities. The casino is right behind so an easy walk to get to. You can end up with a good view of things, including fireworks if you are at the right angle or willing to go for a small walk

（由 Google 翻译）如果可以给这家酒店零星，我一定会给零星。我要谴责这家酒店糟糕的体验。一开始，他们给我们安排的房间根本没准备好，床单扔在地上，毛巾也是用过的。我要求换房，他们给我们安排了一间新房，但令我们震惊的是，当我准备把孩子放到床上时，发现房间很脏。 我们投诉了，但前台根本不帮忙。经理迪内什拒绝全额退款，他们坚持要重新打扫房间并更换床单。任何客人都不应该受到这样的服务。我的孩子在他们房间住过后，身上起了疹子。 我们原本只是想在尼亚加拉享受一段美好的时光，但这家酒店彻底辜负了我们的期望。 我绝不会再去这家酒店，也绝不会推荐给任何人。 客户服务极其糟糕。 （原文） If I can only give ZERO star to this place, I will. I am calling out this place for a horrible experience. At first, the room they gave us was not ready, sheets are on the floor, towels are used. I asked to change our room, we were transferred to a new one, but to our suprise when I was about to put my child to the bed, it was dirty. We complained but the receptionist was not helpful. The Manager Dinesh, refused for a full refund, they wanted to clean the the room again and change the linens. Any guest does not deserve this kind of service. My baby developed rashes after staying in their room. We just wanted a nice experience in Niagara but this accomodation messed up our expectations. I will never go back to that place, and for sure will never recommend to anyone. Very lousy customer service.

（由 Google 翻译）免费早餐很棒，工作人员也非常友好。不过，我想提一下，房间清洁需要更彻底——包括彻底吸尘、消毒，以及更换所有床单。 尤其需要清洁床底，因为我们发现床底下有食物碎屑和薯条，可能会招来害虫。值得庆幸的是，我们没有遇到臭虫，这在看过之前的谷歌评论后令人担忧。 我们还注意到大楼外有啮齿动物，可能是因为垃圾桶敞开着。将垃圾桶移到离酒店较远的地方会更卫生，也有助于预防健康问题。 此外，我建议每周清洁一次走廊地毯。由于这是一家适合家庭入住的酒店，最好将整个酒店设为无烟区，并在远离儿童的地方设置指定的吸烟点。 总的来说，我们在入住期间没有生病或被蚊虫叮咬，但这些改进会让体验更好。 （原文） The complimentary breakfast was excellent, and the staff were very friendly. However, I would like to mention that the rooms need to be cleaned more thoroughly — including proper vacuuming, sanitizing, and replacing all linens. In particular, the areas under the beds should be cleaned, as we found food crumbs and fries, which could attract pests. Thankfully, we did not encounter bed bugs, which was a concern after reading previous Google reviews. We also noticed a rodent outside the building, likely due to the open trash bins. Relocating the bins further from the hotel would be more sanitary and help prevent health issues. Additionally, I would recommend a weekly cleaning of the hallway carpets. Since this is a family-friendly place, it would also be better to make the entire property a non-smoking area, with a designated smoking spot set further away from children. Overall, we had no sickness or insect bites during our stay, but these improvements would make the experience much better.

（由 Google 翻译）这家酒店简直令人作呕。我们一进房间，就闻到一股难闻的气味，像是杂草或香烟的味道。床很脏，到处都是污渍，毯子上还有烧焦的痕迹。房间里也弥漫着一股难闻的气味。地板上也有很多污渍。冰箱看起来恶心极了，一点也不干净。墙壁脏得像牢房，令人毛骨悚然。我们告诉前台小姐，她提供了另一间卧室，但问题依旧，我们甚至亲眼看到了蟑螂！我们立即退房，给他们看了照片和视频，但他们拒绝退款。太恶心了！如果可以的话，我给这家酒店打-1000分。 （原文） The hotel is disgusting. When we entered the room, the smell was terrible like weeds or cigarettes. The bed was filthy, with many stains and a blanket that had burn marks. It smelled awful too. There were numerous stains on the floor. The refrigerator looked gross and wasn’t clean at all. The walls resembled a jail cell dirty and creepy. When we told the front desk lady, she offered another bedroom, but it had the same problems and we even saw roaches with our bare eyes! We checked out immediately, we showed them the photos and videos but they refused to refund our money. SO GROSS! If I can I would give -1000 as rating for this hotel.

（由 Google 翻译）照片里完全没有体现！工作人员几乎不会说英语，我们之间沟通不畅，对方也听不懂。卫生状况极差，淋浴间和天花板上都发霉了，墙上有洞，被子被烟头烧焦了，还有烟味，没有枕套，我们把毛衣当枕套用了……我们晒太阳晒得太厉害了，门都没封好，没有热水……这地方应该不对公众开放，真不敢相信Expedia会和他们做生意。房间卫生这么差，我们甚至都不敢去吃午饭，我都不敢想象那里的食物。真后悔之前没看过评论，也没根据照片来下结论。 （原文） Aucunement représentatif au photo ! Le personnel parle à peine anglais, on se fesais pas comprendre et vice versa.. Insalubrité, moisissure dans la douche et plafond, trou dans les murs, douillette brûlé par la cigarette, odeur de cigarette, pas de taie d’oreille, nous avons utiliser nos chandails comme taie… nous voyons la lumière du jour tellement que la porte n’était pas étanche, aucune eau chaude .. cette place devrait être fermer au public, je ne peut pas croire que Expedia fait affaire avec eux. Nous avons même pas osé aller déjeuner vu l’insalubrité des chambres, j’ose pas imaginer la cuisine. Gros regret de ne pas avoir lu les avis avant et de m’avoir baser sur les photos.

（由 Google 翻译）别来这家酒店。不卫生、脏乱、臭气熏天！ 住了两天，花了将近600美元。晚上9点半，我带着两个孩子到酒店办理入住。房间里一股霉味，非常难闻。我去了前台，告诉酒店工作人员，我需要换个房间，因为我的孩子有哮喘，换了个房间让他最终只能住院，而不是去瀑布。他和我们一起住了5-6个不同的房间。有些房间甚至还没进门，门外就弥漫着尿味。酒店工作人员似乎真的同情我们，因为他看到了房间的状况。我打电话给Booking.com，他们建议我们离开酒店，在附近找个房间，好让我的孩子上床睡觉，因为当时已经快晚上10点了。我打电话的时候，酒店的许多工作人员不知从哪里出来了，但我意识到他们是酒店的工作人员，因为他们几乎都拿着空气清新剂喷雾。无论如何，Booking.com 说他们会在第二天早上联系前台经理，让我全额退款，因为我到店后酒店却无法提供服务。一个月过去了，酒店仍然没有回复 booking.com。我打算去小额索赔法庭，因为他们绝对是在抢劫。无论如何，别来这家酒店。 （原文） Avoid this place. Unsanitary, dirty, smelly! Spend almost $600 for a 2 days stay. Showed up at 9:30pm to check in with my 2 kids. The room smelled moldy, and awful. I went on the front desk and advise the gentlemen I would like another room cause my child has asthma and that room make him end up in the hospital instead of at the falls. He went with us in 5-6 different rooms. Some was even urine smelling outside their front door before even getting inside the room. The gentlemen seem like he did feel bad for us because he did see the condition of there rooms. Called Booking.com and booking.com advised us to leave the premises and find another hotel room in the area to get my kids to bed since it was almost 10pm at night. While was on the phone with booking.com, many workers of the hotel came out of I don’t know where, but i realized that they worked for the hotel because they almost all had an air freshener spray in there hands. Anyhow Booking.com said they will communicate with the front desk manager the following morning to get me fully reimbursed, since I showed up and the hotel couldn’t rendered the service. Been a month and the hotel has still not answered booking.com. Looking into small claim court, because this is them absolutely robbing people. Avoid this place at all cost.

（由 Google 翻译）简而言之：别浪费钱了。这地方蟑螂成灾，而且似乎没人真正关心这个问题。 即使只给这里一星评价也太慷慨了。预订的时候，我敢发誓网站上说允许携带宠物，但当我带着猫咪入住时，直到付了押金，前台才告诉我不能带猫咪，必须离开。我明显感到压力很大，心情很不好，前台却漫不经心地回复我，对我的情况毫不在意，说不会退款，我第二天得通过Expedia预订。经过一番折腾（我付不起新房间和保安的费用），我们最终达成和解，我和我的猫才得以住在这里。 我以为之后情况会好转，但结果却更糟了。我住的第一个房间一股霉味，墙上有洞，马桶盖坏了，哦，还有蟑螂。当我告诉前台并要求换房间时，他似乎对我很生气，根本不在乎卧室里有蟑螂？？ 我住的第二个房间是“升级版”的卧室（因为里面有按摩浴缸），但一进门就又闻到一股霉味，因为里面还有两只小蟑螂😐。我没有理会它们，祈祷上帝的怜悯，因为那时已经是凌晨1点半了。第二天他们让我换回了一个更差的没有按摩浴缸的房间，说实话这有点扰人，但我跑题了。他们一开始就应该给我第三间卧室。 第三个房间果然有霉味，我以为终于可以摆脱蟑螂了，结果有一只蟑螂爬到了我的床上，这正是我写这篇评论的原因。 （原文） TL;DR: don’t waste your money. This place has a roach infestation and nobody that works here seems to actually care about it. Even rating this place with 1 star is generous. When I booked, I could have sworn the site said pets were allowed, but when I showed up with my cat, only AFTER paying the security deposit did the guy at the front desk tell me I couldn’t have her and I’d have to leave. When I was visibly stressed and upset he replied nonchalantly with 0 care to my situation and said he wouldn’t refund me, I’d have to go through Expedia the NEXT DAY. After some debacle (I couldn’t afford the price of a new room+security) we met in the middle and my cat and I could stay here. I thought it’d get better after that but it only got worse. The first room I was given smelled musty and mouldy, had holes in the walls, a broken toilet seat, oh and COCKROACHES. When I told the front desk and asked to switch rooms, he seemed annoyed with ME and literally didn’t care at all that there were literally roaches in the bedroom?? The second room I was in was an “upgraded” bedroom (because it had a jacuzzi), except upon entry again it smelled musty, because there were 2 little baby cockroaches in there as well 😐. I ignored them and prayed for the Lord’s mercy because at this point it was 1:30 am. They made me switch rooms the next day back to a shittier-tier non jacuzzi room, which tbh was kind of disruptive but I digress. They very well could’ve given me the third bedroom to begin with. The third room smelled musty as expected, and I thought I was finally safe from the roaches, except one just crawled out across my bed, which is exactly what prompted me to write this review.

（由 Google 翻译）我预订了这家酒店，但到达后发现房间里有臭虫。我去找经理，要求换一间干净的房间。不幸的是，他们给我安排的第二间房间也同样有臭虫。 因为我是和家人一起旅行，所以我决定立即退房并要求退款，因为我们没有使用任何设施，也没有想到会发生这种令人无法接受的情况。 经理迪内什拒绝退款，也没有提供任何其他帮助。 我再也不会来这家酒店了，也不会推荐任何人。这是一次糟糕的经历。 （原文） I made a reservation at this hotel, but when I arrived, I found bed bugs in the room. I went to speak with the manager, and requested a cleaner room. Unfortunately, the second room I was given was also with bed bugs. Since I was traveling with my family, I decided to leave the hotel immediately and requested a refund, as we had not used any of the facilities and were not expecting such an unacceptable situation. The manager, Dinesh, refused to give us a refund or offer any other help. I will never return to this place, and I do not recommend it to anyone. It was a terrible experience.

非常好，准确详细

（由 Google 翻译）这是汽车旅馆，不是酒店。考虑到价格和位置，我们很满意，但如果有耳塞就更好了。每次邻居打开水龙头或冲马桶，我们都能听到隔着墙的巨大声响。不过，床很干净，枕头也足够舒服，而且我们外出时客房服务人员会打扫房间。 投诉： 1. 窗帘靠窗一侧有霉菌（所以窗帘拉上的时候会有霉菌。我们没有开空调，因为我们不想让霉菌扩散到空气中）。浴室天花板附近也有一些霉菌或其他东西。 2. 最后，停车位不够，所以我们不得不去另一个停车场，然后穿过一条小巷才能回来。幸好前台很热心，给了我们指路和一张免费停车证。 （原文） This is a motel not a hotel. For the price and location we were happy enough however earplugs would have been very nice to have. Everytime our neighbors turned on the water or flush the toilet we could hear the lound sound through the walls. That said the bed was clean, the pillows were comfortable enough, and room service cleaned while we were out. COMPLAINTS: 1. Spotted mold on the window-side of the curtains (so when the curtains were closed. We did not turn on the AC unit since we didnt want that in the air). Was also some spots of mold or something near the ceiling of the the bathroom. 2. Lastly, there wasn't enough parking, so we had to go to a different parking lot and walk through a small alley to get back. Thankfully the front desk was helpful giving us directions and a pass for Free Parking.

（由 Google 翻译）就这个价位来说，这家酒店真的相当不错。当然，它的设施还可以更好一些，但地理位置绝佳。瀑布边的房间视野不错，不过想要真正欣赏到瀑布的壮丽景色，最好选择楼层更高的房间。 泳池是恒温的，热水浴缸​​也确实很热，虽然有些日子在维修，但他们和附近一家酒店达成了协议，可以使用他们的设施。 早餐还可以，但你最好还是去附近的餐厅品尝当地美食。价格合理，地理位置优越，房间也还不错，总的来说，这是一次很棒的体验！谢谢！ （原文） For the price, this is actually a pretty darn good hotel. Sure, it could be in better shape, but the location is excellent. Falls side rooms have a nice view, although you'll want higher floors to really see the Falls. The pool is heated and the hot tub actually gets hot, although there was maintenance on some of the days, but they made a deal with a nearby hotel to use their facilities. Breakfast is ok, but you're better off going to a nearby restaurant and enjoy the local cuisine. Decent price, great location, and acceptable rooms adds up to a great experience! Thanks!

（由 Google 翻译）我在这里住过几次。有两次和前台那个自以为是芭比娃娃的女人吵过架，说些胡话。我个人觉得她不应该干这行。酒店里其他员工都很友善。但前台需要好好学习一下待客之道。我肯定还是会再去戴斯酒店住，那里的人不会事事抱怨。他们不是在度假，又不是在坐牢。而且这也不是我们第一次来尼亚加拉了，我们每个月都会来一次。 （原文） Iv stayed here a few times. And have had a run in twice with the woman that thinks she is barbie at the front desk about nonsense. Personally i think she should not be in this line of work. Other staff around the hotel are pleasant. But front desk needs a lesson in hospitality. I'm pretty sure I'll just go back to staying at the days inn where they don't whine about everything. People are on vacation not in jail. And it's not the first trip to niagara we are here once a month

（由 Google 翻译）写这篇评论时，根据谷歌，这家酒店的评分是3.5分，我相信这个评分很准确。工作人员非常乐于助人，竭尽所能提升我的住宿体验。房间安静干净。但是，它确实需要维修。例如，房间很干净，但浴室的水龙头松动，晃来晃去。有时会完全关闭。很多时候，水流只会减少到涓涓细流。如果管理层将资金重新投入到酒店运营中，他们就能省钱，而且涨价也是合理的。 （原文） At the time of this review. According to Google, this hotel is rated at a 3.5 which I believe is an accurate rating. The staff was extremely helpful and did everything they could to enhance my stay. They room was quiet and clean. But, it is serious need of maintenance. For instance, the room was clean but the bathroom faucet was loose and flopped around. Sometimes it would shut off completely. Many times, it would only reduce the flow to a steady trickle. If Management reinvested funds back into the property. They would be able to save money, plus could justify a rate increase.

（由 Google 翻译）就价格而言，这家酒店是个不错的选择！早餐和停车费包含在房费里，价格实惠。自助早餐选择丰富，即使是挑食的人也能吃饱。酒店干净整洁，员工热情友好。不过，酒店确实需要升级改造！我们的特大床坏了，我们滚到了中间。我们房间里的空调也坏了，所以他们加了一个便携式空调，虽然能用，但噪音很大。房间稍微翻新了一下，就像给猪涂口红一样！看起来不错，但没什么用。功能性方面也有点问题。 无论如何，如果您需要经济实惠的选择，Quality Inn 是一个不错的选择。 （原文） For the price, this hotel is a good option! With breakfast and parking included in the price it makes it affordable. The buffet breakfast had plenty of options to feed even a picky eater. The hotel is clean and the staff were friendly. That being said the hotel definitely needs some upgrades! Our king bed was broken and we rolled into the middle. Also our AC unit was broken in our room, so they added a portable AC which worked, but was very loud. The room was slightly updated, like putting lipstick on a pig! It looks good, but served no purpose. Functionality things are falling apart. Either way if you need and affordable option the Quality Inn can be a good choice.

（由 Google 翻译）不得不说，我从来没有在前台遇到过这么糟糕的经历。前台有个老男人脾气暴躁，只要你问任何问题都会生气。所以，我们刚到的时候就不得不换房间，因为窗帘上有洞，关不上。他们帮我们换了房间，过程很顺利，我们对新的住宿环境非常满意。总的来说，就价格和位置而言，这是一家不错的酒店。 （原文） I have to say I have never had such a bad experience with the front desk. There was an older man that was just cranky and was annoyed if you had any questions at all. So with that said we had to change rooms when we first got there because there were holes in the curtains and they would not close. They switched our room and that went smoothly and was so much happier with the new accommodations. Overall for the price and location it was a decent hotel.

（由 Google 翻译）我在这里住了两晚，体验棒极了！酒店干净舒适，热情好客。房间设施齐全，完美无瑕，满足我所有放松身心的住宿需求。 特别感谢Terry，他在整个入住期间都提供了卓越的服务。他热情友好，乐于助人，并且竭尽全力让我们的入住体验更加难忘。如此真诚的款待实属难得，他让我们的入住体验更加完美。 我强烈推荐这家酒店，一定会再来的！ （原文） I stayed here for two nights and it was an amazing experience! The hotel was clean, comfortable, and very welcoming. The room was perfect and had everything I needed for a relaxing stay. A special thank you to Terry, who gave us outstanding service throughout our visit. He was friendly, helpful, and truly went the extra mile to make our stay memorable. It’s rare to come across such genuine hospitality, and he made a big difference in our experience. I highly recommend this hotel and will definitely come back again!

（由 Google 翻译）我和妻子很荣幸入住加拿大尼亚加拉瀑布北部的速8汽车旅馆。 我们的房间有一张特大床，非常舒适。房间非常干净，没有异味，地毯也没有磨损，床单也很新，浴室运行良好，热水充足。 早餐很丰盛，符合我们的预期，有麦片、吐司、橙汁和咖啡，是一顿丰盛的欧陆式盛宴，而且座位区也很宽敞。 从入住到退房，酒店的客户服务非常出色、友好且快捷。所有问题都得到了解答，我们还提供了打印好的地图，上面有我们要去的地方。 非常棒的体验，我们还会再次入住这家汽车旅馆。 我们非常满意，会推荐给所有朋友。 Neil T （原文） My wife and I, had the pleasure or staying at Super8 North in Niagara Falls, Canada. We had a king bed, which was very comfortable, very clean room, no odor or worn carpet, linens were fresh, bathroom in good working order with ample hot water. We found the breakfast adequate what we expected with cereal, toast, orange juice, and coffee for a continental feast and ample seating area. The customer service was excellent, friendly and fast, from check in to check out. All questions were answered and printed out maps of where we needed to go was supplied to us. Excellent experience and we will be going back to this motel again. We were very happy and will recommend this to all our friends. Neil T

（由 Google 翻译）我太喜欢这家酒店的房间了！房间漂亮宽敞，浴室也很大！床也很不错。酒店靠近尼亚加拉瀑布，这点很棒，因为我去那里度假。这家酒店价格合理。不过酒店的早餐有点小瑕疵，只有面包（没有贝果）、麦片、果汁和咖啡。不过即使有这个小问题，我还是会推荐这家酒店给所有人，尤其是那些要去看尼亚加拉瀑布的人。 （原文） I loved the hotel room! It was nice and spacious, and the bathroom was huge! And the beds were pretty good. It was near Niagara Falls, which was very nice because I went there for my vacation. This hotel was reasonably priced. But a small downside to the hotel is the breakfast as it only had bread (no bagels), cereal, juice, and coffee. But even with that minor problem, I would recommend this hotel to anyone, especially if they are going to see the Niagara Falls.

（由 Google 翻译）打开房间门，一股难闻的气味扑面而来，完全没有一丝清新感。我担心房间里可能有臭虫，虽然目前还没发现，但在角落里发现了一个蜘蛛窝，地毯看起来也很脏。非常失望，整天都能闻到房间里和枕头里散发出的那种人味。我之前在康沃尔郡住过一家速8酒店，感觉还不错，以为就应该是这样的。看看这些照片，这能接受吗？总之，非常不满意。 （原文） Smell Smell, when i open the room, i don't feel freshness at all, i am scared could be bed bugged in the room so far i didn't find but i found spider nest at the corner, carpet look dusty. Very disappointed, I can feel the human odor Smell all day in this room and pillows I am very disappointed. Super 8 i stayed in cornwall feel good thought should be like that. Look all this pictures is it acceptable?. Simply not satisfied.

（由 Google 翻译）前台的Terry很友善，乐于助人。客房清洁人员也很友好，乐于助人。他们总是主动打扫房间。空调和无线网络都很好。房间很干净。早餐很免费，真好。他们很慷慨，没有收停车费，还允许我延迟退房。我住了三天。他们让我自己选房间，因为方便我和老年人一起去二楼，不用爬楼梯。 （原文） Terry from the reception was kind and helpful. The housekeeping was friendly and helpful. Always cleaning the room voluntarily. The AC and wifi were good. The room is clean. Good to have a free breakfast. They were generous, did not charge me for parking and let me do a late check-out. I stayed for three days. They let me choose a room because it's very accessible to the senior citizens with me not to use the second floor using the stairs

（由 Google 翻译）我在网上办理了入住手续，并在最初预订时预付了房费。我和丈夫来办理入住手续。我们再次被收取房费，因为前台工作人员承认没有看登记表，只是乱收费（而且价格也比我实际支付的价格便宜，他没有给我们折扣价）。由于没有完成尽职调查，他无法及时纠正这种情况。由于这个错误影响了我们以后的旅行，资金现在被冻结。他似乎并不在意自己犯的错误，也没有尝试真正做出改进。我们一到房间，就闻到一股令人作呕的霉味，灯也打不开。地毯上有污渍，窗帘坏了，空气不流通。原来，当我打开冰箱时，水漏到了地毯上。在经历了糟糕的入住体验后，我们不得不回到前台换房间。我们到了隔壁的房间，地板上没有污渍，不太明白为什么一开始给我们安排了这么糟糕的房间？请参阅附件中我们第一个房间的照片。 更新：房东提出的解决方案是下次入住可享八折优惠。但这根本算不上什么解决方案，因为根据我的经验，我根本不会考虑这个选项。 （原文） I completed the check in online and had prepaid for my room when originally booked. My husband and I came to check in to our room. We were charged again for the room as the staff at the front admitted to not reading and just charging (Which was also a cheaper rate than what I was charged, he didn't offer to give us the discounted price). He couldn't rectify the situation in a timely manner due to not completing his due diligence. Funds are now on hold due to this error affecting our trip moving forward. He didn't seem to care that he made the error, nor did he try to make anything truly better. Once we got to our room it smelled disgusting and musty, the lights wouldn't turn on. There were stains in the carpet, curtains were broken and no air movement. Turns out when I opened the fridge it was leaking into the carpet. After an already terrible check in experience we had to go back to the front office to change our rooms. We got to the next room, no stains in the floor not too sure why we were given such a terrible room at the start? See attached photos for our first room. Update; the solution the owner came up with was 20% off my next stay. Which is not a solution as after my experience I wouldn't be considering that even as an option.

（由 Google 翻译）我们住了两晚。这家酒店物有所值。这家酒店虽然很老，但维护得很好。我们预订了一间带特大床的房间，可以住三个人，包括我8岁的孩子。房间干净宽敞，配有独立卫浴、电视、空调/暖气、无线网络和充足的灯光。早餐包含在内，虽然选择不多，但足以填饱肚子。没有使用游泳池。离瀑布很近。我们吃早餐的时候，一位客人打算当天退房，他对前台说：“明年再见！”这给人一种人们会继续选择这家酒店的印象。我希望下次去尼亚加拉瀑布时还能再来。我觉得他们应该提供过滤水。我们当时只能选择瓶装水还是自来水。总而言之，如果你对酒店没有太高的期望，那么这家酒店绝对是物超所值的完美选择。 （原文） We stayed 2 nights. The stay at this hotel was cost worthy. This is very old hotel but well-maintained. We booked a room with king size bed for 3 of us including my 8yr old kid. Clean, spacious room with attached bathroom, tv, air-condition/heat, wi-fi, enough lights. Breakfast was included, didn't have many options but will fill your tummy. Didnt use the pool. It is very close from the fall. We were eating breakfast and one guest was was gonna check out that day, he was saying to the reception staff, "see u next year!" That gives the impression that people keeps coming back to this hotel. I hope to come back also for our next trip to Niagara falls. I think they should have arrangement for the filtered water for drinking. We had to choose between bottled or tap. Overall, if you are not expecting too much from a hotel then it is a perfect choice for your earned money.

（由 Google 翻译）我们原计划在这里住两晚参加一个会议。为了欣赏尼亚加拉湖畔的美景，我们最终延长了住宿时间。前台工作人员，尤其是值班经理，非常乐于助人，不仅帮我们延长了住宿时间，还让我们在周五最后一刻以合理的价格入住了这家酒店。房间干净整洁，早餐种类丰富，美味可口。 （原文） We were scheduled to spend two nights here for a conference. We ended up extending our stay to enjoy Niagara on the Lake and the front desk staff, especially the manager on duty was extremely helpful with extended our stay and getting us a fair price for a Friday night last minute. Rooms were clean and well kept, and the breakfast offered was delicious with lots of variety.

（由 Google 翻译）劳动节周末在酒店住了两晚。房间和卫生间宽敞干净。如果房间里能再多放一把椅子或一张咖啡桌就更好了。我丈夫晚上感冒的时候，房间里也没有多余的毯子。早餐很一般，作为免费早餐来说，也算可以接受。员工友好热情。我觉得这家快捷假日酒店（Holiday Day Inn Express）的水平高于平均水平。 （原文） Stayed 2 nights at the hotel at Labour Day weekend. Room and washroom big and clean. It would be nice with one more chair or 1 more coffee table in the room. No extra blanket in the room neither when my husband got cold chill at night. Breakfast was what to expect for a free breakfast. Staff are friendly and helpful. I think it is above average for a Holiday Day Inn Express.

（由 Google 翻译）非常漂亮、现代、干净的智选假日酒店。它超出了我们的预期，也为其他住宿设定了更高的标准。我们入住时间比较长，如果不是挂了“请勿打扰”的牌子，他们每天都会打扫房间。工作人员乐于助人，彬彬有礼。我们很喜欢这家酒店的位置，以后还会再来。 （原文） Very nice, modern, clean Holiday Inn Express. It exceeded our expectations and set the bar high for other stays. We had an extended stay and each day they would have cleaned our room if we did not have the do not disturb sign out. The staff was helpful and polite. We appreciate this location and would stay again.

（由 Google 翻译）我们住在这里的目的是想同时游览尼亚加拉瀑布和尼亚加拉湖滨小镇，这里地理位置优越。街对面就是奥特莱斯购物中心，真是锦上添花。房间干净整洁，服务热情周到。我肯定会再次入住这里。 我只想说两点：1）附近没有不错的家庭餐厅，这给带孩子吃饭带来了不便。2）他们把早餐换成了不同的肉桂卷——不知道是这家店的问题还是所有店的问题，但我更喜欢原味的。 （原文） We stayed here with the intent to visit both Niagara Falls as well as Niagara-on-the-Lake and it was the ideal location for this. Having the outlet mall across the street was a bonus. Room was clean and service was friendly. I would definitely stay here again. I just have two notes: 1) there are no good family restaurants nearby, which is a challenge when feeding kids. 2) They've swapped to a different cinnamon roll for breakfast - Not sure if it's this location or all of them, but I prefer the original version.

（由 Google 翻译）酒店还不错。只是早餐不太好。我吃的鸡蛋是我这辈子吃过最难吃的。看起来像爆米花，吃起来也像爆米花。这家绝对是美国最好的假日酒店之一，通常那些酒店的食物又脏又难吃。这家很不错，而且很新鲜。 （原文） The hotel was fine. It was just the breakfast. I had the worst eggs I’ve ever had in my life. They look like popcorn and they tasted like popcorn. Definitely one of the better holiday Inn in the USA they’re usually gross and dirty and disgusting. This one was nice and fresh.

（由 Google 翻译）酒店漂亮又干净。厨房工作人员和前台工作人员都很友善，乐于助人。床很舒服。淋浴水压有点小，但我肯定会再次入住。早餐很丰盛，工作人员也一直打扫得很干净。 （原文） Lovely and very clean hotel. Kitchen staff and front desk staff were kind and very helpful. Bed was very comfortable. Shower was a bit weak but I would definitely stay at the hotel again. More than decent breakfast and staff cleaned up continually.

（由 Google 翻译）更新：客服经理Robin找到了我，帮我换到了一间干净得多、设施更好的房间。她优质的服务弥补了昨晚的遗憾，而且她认真对待了我的顾虑。 服务又脏又差。房间中间有一块难闻的红色残留物。我告诉前台，我住这个房间不舒服，而且他们已经客满了，这是可以理解的。她没有提供其他解决方案。她既不来打扫，也不退款，让我换个地方住。我不得不用毛巾盖住它，以免踩到它。服务和清洁度0/10。 （原文） Update: Robin, thr guest service manager, tracked me down and was able to move me to a much cleaner and better room. Her great service really made up for the last night and she took my concerns seriously. Dirty and terrible service. There is a nasty red residue in the middle of the room. I told the front that I'm uncomfortable to stay in this room and understandably they are full. She offered no other solution to help me. Won't come and clean it and won't offer me a refund so I can go stay somewhere else. I had to put a towel over it so I don't step on it. Service and cleanliness 0/10.

Unique experience. 独特的视角，鸟瞰大漩涡及瀑布全貌

直升飞机俯瞰瀑布的好方式

（由 Google 翻译）绝对精彩的体验！如果你不像我一样提前预订直接前往，可能会需要等待一段时间。直升机是最先进的，飞行员也非常值得信赖。飞行时间大约12分钟。对于这种独特的体验来说，价格合理。 （原文） Ganz tolle Erfahrung! Wenn man nicht vorab bucht, sondern wie ich direkt hinfährt, muss man mit etwas Wartezeit rechnen. Die Helicopter sind hochmodern und der Pilot war sehr vertrauenswürdig. Flugzeit liegt bei ca. 12 Minuten. Der Preis ist, für dieses einmalige Erlebnis, angemessen.

（由 Google 翻译）我和尼亚加拉直升机公司的飞行员们一起度过了一段美好的时光。他们非常友好，知识渊博。这次旅行是我一生中最激动人心的时刻之一，也是我第一次乘坐直升机。从高空俯瞰瀑布，景色美不胜收。强烈推荐！ （原文） mi sono trrovato benissimo con i piloti della Niagara Helicopters. simpaticissimi e molto bravi. il viaggio è stato uno dei momenti più emozionanti della mia vita ed era anche il mio primo volo in elicottero. vedere le cascate dall'alto è qualcosa di indescrivibilmente bello. assolutamente consigliato!

（由 Google 翻译）工作人员超级友好。我们刚走进去，10分钟后就坐上了直升机。飞行员很棒，飞行体验很棒。拍照机会很棒，还能从上面俯瞰瀑布。我们太喜欢了。12分钟的飞行，价格也很合理。强烈推荐。 （原文） Super friendly staff. Just walked in and 10 minutes later we were sitting in the helicopter. Great pilot and an amazing flight. Wonderful photo opportunity and the falls from above. We loved it. And reasonable prices for an 12 min flight. Highly recommended.

（由 Google 翻译）10分钟的飞行，带您饱览尼亚加拉大瀑布无与伦比的美景！ 这家公司信誉良好，等待时间也合理：他们拥有5架直升机，每架可搭载6名乘客。 语音导览（扬声器）始终以英语提供，也可能提供第二语言（法语、韩语等），但声音不太清晰，所以即使您不懂语言也不会打扰您 :) 注意 - 您无法要求坐在前排或后排；合影时你的座位位置将决定一切，而且似乎总是相同的： - 左边第一个座位在右后方（靠窗）， - 左边第二个座位在右后方中间， - 左边第三个座位在左后方中间， - 左边第四个座位在左后方（靠窗）， - 左边第五个座位在右前方（靠窗）， - 左边第六个座位在右前方中间（靠窗），靠近司机。 我坐在左后方（第四个座位），但我认为最好的座位是在右前方（第五个座位）。 希望以上信息能帮助你找到合适的位置，充分利用这趟10分钟的飞行，票价为203加元（约125欧元）:) （原文） Vol de 10 minutes exactement qui permet de découvrir sans pareil les chutes du Niagara ! La compagnie est sérieuse et l'attente est raisonnable : ils ont 5 hélicoptères et chaque vol emmène 6 passager. L'audio guide (haut parleur) est toujours en anglais et éventuellement dans une seconde langue (français, coréen, ...) mais le son est difficilement audible donc même une langue qui vous est inconnu ne vous dérangera pas :) ATTENTION - Vous ne pouvez pas demander à être placé à l'avant ou à l'arrière, c'est votre position lors de la photo de groupe qui le déterminera et c'est visiblement toujours le même : - Le premier à gauche est à l'arrière droit (fenêtre), - Le second à gauche est à l'arrière droit au milieu, - Le troisième à gauche est à l'arrière gauche au milieu, - Le quatrième à gauche est à l'arrière gauche (fenêtre), - Le cinquième à gauche est devant à droite (fenêtre), - Le sixième à gauche est devant au milieu (fenêtre) et à côté du pilote. J'étais à l'arrière gauche (4ème place) mais je pense que la meilleure place est devant à droite (donc 5ème place). J'espère que cela vous aidera à bien vous placer pour profiter de ce vol de 10 minutes pour 203$ CAD soit environ 125€ :)

（由 Google 翻译）整个过程，包括飞行，都非常专业——这让我很有安全感。 为什么只给两星？机票很贵——而且如果我因为坐在后排中间座位而看不到太多风景，也几乎拍不到照片，我会很不满意。同样价格，能坐靠窗座位的四个人都很满意。后排中间有两个座位——他们前面坐了三个人，后排一边坐一个人，另一边坐两个人。靠窗的每个人都想拍到最好的视频/照片——所以他们只能看到有限的部分。直升机飞得很高。 （原文） Die gesamte Abwicklung incl. Flug waren sehr professionell - gab ein sicheres Gefühl Warum nur 2 Sterne - der Flug ist teuer - wenn ich dann wenig sehe und fast keine Bilder machen kann weil ich hinten einen Mittelsitz bekomme bin ich nicht zufrieden. Zufrieden sind sich die 4 Personen die bei gleichem Preis Fensterplätze haben. Hintern gibt es 2 Mittelplätze - sie haben dann 3 Peronen vor sich, und hinten auf der einen Seite eine Person und auf der anderen Seite 2 Personen an der Seite. Jeder am Fenster will die besten Videos/Bilder machen - sie sehen daher immer nur einen begrenzten Auschnitt. Der Hubschrauber fliegt dazu sehr hoch.

（由 Google 翻译）这是一次非常棒且宁静的体验……入住和退房都很快……房间干净整洁……我们到达之前一切都安排得井井有条……员工们亲切又专业。强烈推荐……下次还会预订❤️❤️ （原文） It was a really great and peaceful experience… check-in and check out was quick… neat and tidy rooms…. Everything was perfectly settled up before we reached…. Sweet and professional employees. Highly recommended … Will book again next time ❤️❤️

（由 Google 翻译）在维多利亚长周末期间，我没能预订到那些大型连锁酒店，所以纯粹因为房间照片好看就预订了这里。房间是新装修的，干净得像白纸一样，真是让我惊喜！ 我的目的就是在这里睡一觉，所以这里真的很方便。我不需要任何其他服务。 免费停车真是太棒了！ 前台服务周到，随时可以联系到。 （原文） I wasn't able to book something at the usual big chain hotels for the Victoria long weekend and I booked here purely on the good pictures of the rooms. I was pleasantly surprised the rooms are newly renovated and it is clean as white paper! My purpose is just to sleep here so it worked really good for me. I didn't need any other services. Free parking is awesome! The front desk is attentive and reachable at all hours.

（由 Google 翻译）这家美丽的酒店简直是天赐的珍宝！工作人员非常友好周到！我们来到大堂，感觉非常干净漂亮！房间一尘不染！我们睡在最舒适、最干净的床上！这里的员工真的非常用心，让您感到满意！下次一定会再次选择这里！☺️🥰 （原文） This beautiful hotel was a gem sent from heaven! Staff were so friendly and caring! We arrived at the lobby and it was so clean and beautiful! Rooms were immaculate! We slept on the most comfortable beds that were also so clean! The staff here really care to make you happy! Definitely would choose this place again! ☺️🥰

（由 Google 翻译）我在这家住宿的体验非常棒😊虽然我入住时间很晚，但工作人员还是很热情地指导我办理入住手续。入住后不久，我发现浴室有点问题，但工作人员很快就过来检查并解决了问题👍🏻一切都非常干净，包括床和浴室。退房时，所有工作人员也都很友好。我下次一定会再来这里住的😆 （原文） I had a truly great experience at this accommodation 😊 Even though I checked in late at night, the staff kindly guided me through the process. Right after checking in, I noticed an issue with the bathroom, but the staff quickly came to check and resolved it right away 👍🏻 Everything, including the bed and bathroom, was very clean. During check-out, all the staff were friendly as well. I definitely plan to stay here again next time 😆

（由 Google 翻译）预订了外交官酒店，因为它比其他酒店便宜。酒店提供免费停车，这是最大的亮点。房间新装修，干净整洁。酒店位置很近，步行即可到达大多数景点，而且就在蓝色我们出发线（BLUE WE GO）上！唯一的问题是浴室水龙头一直在滴水，而且外面的灯光很亮。 （原文） Booked the diplomat because it was cheaper than the rest. There was free parking, which was the main draw. The rooms were newly renovated and clean. The location is close by and walkable to most attraction, and they also on the BLUE WE GO line! Only issue was that the bathroom tap kept dripping and the outside light was quite bright.

（由 Google 翻译）非常实惠的住宿体验——强烈推荐！ 最近，我们周一在尼亚加拉瀑布的外交官旅馆住了一晚，我们对我们的住宿体验感到惊喜！我们通过 Expedia 在线预订，仅需 61 美元，对于预算旅行而言，这是一个令人难以置信的优惠。 从我们到达的那一刻起，前台服务员就热情好客，让办理入住变得轻而易举。房间和浴室一尘不染，远远超出了我们对价格的预期。此外，额外的福利——免费停车和早上的免费咖啡——让住宿体验更加美好。 我们以前在尼亚加拉大瀑布的酒店上花了数百美元，但现在不再了！从现在开始，这里将是我们常去的地方。如果您正在寻找经济实惠、干净且舒适的住宿，外交官酒店 (Diplomat Inn) 是您的完美选择。强烈推荐！ （原文） Fantastic Budget-Friendly Stay – Highly Recommended! We recently stayed at the Diplomat Inn in Niagara Falls for a night on Monday and were pleasantly surprised by how enjoyable our stay was! We booked online through Expedia for just $61, making it an incredible deal for a budget trip. From the moment we arrived, the front desk attendant was warm and welcoming, making check-in a breeze. The room and bathroom were spotless, far exceeding our expectations for the price. Plus, the added perks—free parking and complimentary coffee in the morning—made the stay even better. We’ve spent hundreds of dollars on hotels in Niagara Falls before, but not anymore! This will be our go-to place from now on. If you’re looking for an affordable, clean, and comfortable stay, Diplomat Inn is the perfect choice. Highly recommended!

（由 Google 翻译）一分价钱一分货。 看起来翻新过。空调开关很费劲。不得不去前台问，他们才派人来开。真奇怪。小冰箱温度调到0.1度，根本保冷不了。没有水壶。泡茶也没热水。除非你带了不少抗酸药，否则千万别去前台尝尝“免费”咖啡。 退房的时候前台一个人也没有。不得不绕着前台喊“你好”。 （原文） You get what you pay for. It looks renovated. AC is hard to turn on and off. Had to go to reception to ask and they sent someone to turn it on. Weird. The small refrigerator is set on 0.1 - doesn't even keep cold. No kettle. No way to get hot water for tea. Don't even bother to try the "free" coffee at the reception unless you brought plenty of anti-acid pills. No one at the reception when trying to check out. Had to go around and yell "hello".

（由 Google 翻译）这家经济型汽车旅馆的住宿体验非常棒。房间很干净，只给了四星（房间评价），因为浴室油漆有点剥落。床很硬！（太棒了！）不塌陷，床单被罩也很干净清爽。枕头很大，微波炉和冰箱都运转正常。冰箱制冷效果很好。暖气也很容易操作，秋季气温很低，暖气很实用，而且温度控制也很方便，可以调节到舒适的温度。电视频道里正好有蓝鸟队对阵道奇队的世界大赛比赛。谢谢！入住很方便，而且他们允许我提前停车（我去骑自行车了）。整个住宿期间停车都是免费的！在尼亚加拉瀑布，这可不是总能找到的！以后来尼亚加拉瀑布还会选择这家旅馆！ （原文） Excellent stay at this budget motel. Room was clean and only put 4 stars (on Rooms) because of peeling paint in the bathroom. The Bed was firm! (GREAT!) not saggy, and the bedding clean/fresh. Pillows generous and the microwave & fridge worked as expected. Nice cold fridge. Easy heat, which was needed for fall temperatures and simple to make work and controllable for a comfortable temp. TV channels included one of the World Series ballgames of the Jays against the Dodgers. Thanks! Easy check in and they allowed me to park early. (while I went for a bike ride.)Parking was free for the entire stay! not always an option in Niagara Falls! Will stay again here in the future while in Niagara Falls!

（由 Google 翻译）尼亚加拉瀑布城不太好；下次我们会选择在尼亚加拉湖畔小镇的酒店/汽车旅馆。不过，这家汽车旅馆住一晚还是很不错的。它位于市中心，可以步行探索瀑布，而且附近有很多餐厅。 （原文） Die Stadt Niagara Falls ist kein schöner Ort, beim nächsten Mal würden wir uns für ein Hotel/Motel in Niagara-on-the-lakes entscheiden. Trotzdem war das Motel für eine Nacht sehr gut. Es liegt zentral, man kann die Wassefälle zu Fuss erkunden und ist schnell bei diversen Restaurants.

（由 Google 翻译）酒店距离尼亚加拉瀑布步行约10-15分钟，提供免费停车。工作人员非常友好。不过，街对面有一家夜总会，所以晚上能听到外面的喧闹声。 可惜的是，空调坏了，开五分钟就关了。 （原文） The location is about a 10–15 minute walk from Niagara Falls, and free parking is available. The staff were very nice. However, there’s a nightclub across the street, so you can hear noisy people outside at night. Unfortunately, the air conditioner was broken and kept shutting off after about five minutes.

（由 Google 翻译）在这里住了三晚，是我女儿推荐的，她是本地人。地理位置优越，员工友好，房间整洁，价格实惠，无可挑剔。老板就住在酒店里，这真是太幸运了，因为我们几乎半夜才到，所以打了个电话就有人出来帮我们办理入住。我老公有洁癖，非常喜欢这家汽车旅馆！ （原文） Spent 3 nights here, recommended by my daughter who is local to the area. Cannot beat the location, friendly staff, cleanliness and cost. Owners live on site, which was fortunate as we didn't arrive until nearly midnight, so a quick call and someone was out to check us in. My husband is an OCD clean freak and absolutely loved this motel!

（由 Google 翻译）这家汽车旅馆棒极了，非常干净。可惜没有欧陆式早餐或小吃，跟广告上说的不一样。床很舒服，没有虫子。唯一不足的是住在那里的人开着门，巨大的喇叭声音很大，街对面还有俱乐部，噪音很大。除此之外，地理位置超棒。步行即可到达所有景点和餐厅。前台女士非常友好，服务周到，超出预期。 （原文） This motel is awesome very clean . No continental breakfast or snacks sadly as advertised . Beds were comfy no bugs .Only complaint was the noise from the guy that lives there with the door open and huge speaker very loud and the club across the street . Otherwise awesome location . Walking distance to all attractions and restaurants . the lady at the front desk was so kind and Really goes above and beyond

（由 Google 翻译）这家汽车旅馆设施简陋，但位置优越，距离史凯隆塔仅10分钟路程，夜晚却很安静。 霉味很重，空气不流通，地毯也很脏。 浴室油漆严重损坏。 床很大，但很软。 空调噪音很大。 总之，对于住一晚来说还不错，但这个价位可能有更好的选择。 （原文） Motel basique mais bien situé à 10 mn de la tour Skylon tout en étant calme la nuit. Très forte odeur de renfermé gênante, air vicié et la moquette au sol est sale. Les peintures de la sdb sont bien abîmées. Le lit est grand mais très mou. La climatisation est bruyante. En résumé pas trop mal pour une nuit mais il y a sans doute mieux pour le prix.

（由 Google 翻译）凯迪拉克汽车旅馆是我在安大略省尼亚加拉瀑布的首选住宿地……这是一家很棒的小旅馆，价格实惠，提供免费停车位，干净整洁，无线网络畅通，热水充足，周围有很多很棒的餐厅，而且步行不远就能到瀑布……我爱这里的人…… （原文） Cadillac Motel is my go to place to stay in Niagara Falls, Ontario… It is a great little motel that is budget-friendly, free parking, clean, great Wi-Fi, plenty of hot water, surrounded by great places to eat, and it’s a short walk to the Falls…. Love the people here…

房间内的味道怪怪的，设施也比较老旧。体验实在一般。不建议。

（由 Google 翻译）和家人一起住了两晚。单是客户服务就非常出色，我觉得所有客人都得到了很好的照顾。泳池很棒，靠近瀑布。我们住得很开心！ （原文） Stayed with my family for two nights. Customer service alone stands out, I felt like all guests were well taken care of. Pool was awesome, close by the falls. Loved our stay!

（由 Google 翻译）我最近在尼亚加拉瀑布入住这家汽车旅馆时，体验非常糟糕。不幸的是，我的一双鞋在我入住期间不见了。当我向工作人员反映此事时，他们却完全不知情，既没有表现出关心，也没有提供帮助的意愿。 他们没有道歉，没有进行调查，也没有努力去解决问题。我理解这种情况可能会发生，但工作人员缺乏责任感和不专业的行为使情况更加恶化。 作为一名客人，我感到不安全，没有受到重视，我不会推荐任何寻求安全且尊重环境的人入住这里。 （原文） I had a very disappointing experience at this motel during my recent stay in Niagara Falls. Unfortunately, one of my pairs of shoes went missing during my time there. When I brought this to the attention of the staff, they acted completely unaware and showed no concern or willingness to help. There was no apology, no investigation, and no effort to make the situation right. I understand that things can happen, but the lack of responsibility and unprofessional behavior from the staff made the situation worse. I do not feel safe or valued as a guest, and I would not recommend staying here to anyone looking for a secure and respectful environment.

（由 Google 翻译）我们一家人在这里住了一晚。对我来说，这是一次很棒的体验。前台的那位小伙子人非常好。谢谢你，你真是个好人，让我们度过了一段美好的时光。 （原文） We stayed for 1 night with all big family. It was awesome experience for me. The guy who was in front desk was incredibly nice person. Thank you man. You made our time by being good person.

（由 Google 翻译）老板托比非常友好，也很风趣。酒店距离克利夫顿山步行3分钟，距离WeGo绿线步行14分钟。房间有点旧，但很干净，感觉很安全。 感谢您的热情款待。 （原文） The owner, Tobby, is really friendly and funny. The location is 3 minutes walk from Clifton Hill and 14 minute walk from WeGo for green line. The room is bit old, but clean and I felt secure. Thank you for your hospitality.

（由 Google 翻译）如果可能的话，我们给零星，因为我们甚至没有得到我们预订的房间。最后一秒他们要求更新信用卡信息，但预订仍然显示已预订，所以我们联系了他们，并通过 2 封不同的电子邮件询问他们，但没有回复。以为他们会在柜台拿走卡，因为所有东西仍然显示已预订，柜台的人粗鲁地说“我们没有您的房间，这是你的错”，没有道歉，而且语气傲慢。糟糕的服务和糟糕的时间哈哈。无论如何，这不是一个很好看的地方，实物看起来比照片上差得多。 （原文） 0 stars if possible as we didnt even get our booked room. last second they asked to update cc information, however the booking still said booked so we reached out and asked them about it at 2 separate emails, to no response. assuming they'd take the card at the counter as everything still said booked, the man at the counter rudely said "we dont have a room for you, its your fault" offering no apology and speaking in a condescending tone. awful service and terrible time lol. not a great looking place anyways, looks much worse in person than in the photos.

（由 Google 翻译）Tommy 很棒，价格实惠，房间比我想象的干净得多，泳池也比别人说的要好。这个价格，无可挑剔 （原文） Tommy was great, very affordable, rooms were much cleaner than I expected, pool was better than people said. For the price you can’t beat it

（由 Google 翻译）我度过了一段非常美好的时光，工作人员热情友好、彬彬有礼，而且非常乐于助人。我经常住在这里，以后还会再来。房间一尘不染，设施先进，配有空调、冰箱和微波炉。床铺舒适得让人不想起床。这里安静安全，是理想的住宿选择。我强烈推荐这家酒店！祝您住宿愉快！😊 （原文） I had the most wonderful stay, the staff are friendly and polite and so very helpful. I stay there often and will again. The rooms are spotless and up to date with air conditioning, fridge microwave. The beds are so comfy you won't want to get up. It's quiet and safe place to stay. I highly recommend this hotel!! Enjoy your stay. 😊

（由 Google 翻译）七月份我在那里住了一晚。酒店还是原来的样子，地板不是很干净。我到达时接待处是开放的，但不到 30 分钟后，第二天早上也是如此，接待处没有人，钥匙被退回到邮箱中。我忘记了插头适配器，我无法在接待处要求服务...... 距离尼亚加拉大瀑布步行20分钟，方便！ （原文） J'y ai séjourné une nuit au mois de juillet. Hôtel dans son jus, le sol n'était pas très propre. L'accueil était ouvert lorsque je suis arrivée mais plus 30 min après, de même le lendemain matin, personne à l'accueil, la restitution des clés se fait dans une boite aux lettre. J'avais oublié un adaptateur de prise, je n'ai pas pu demander à la reception de services... A 20 minutes à pied des chutes du Niagara, pratique !

（由 Google 翻译）过去十年我一直住在这里，这绝对是我在瀑布区最喜欢的汽车旅馆，绝对是一颗隐藏的宝石。地理位置优越，而且交通便利，几乎靠近任何你或你的团队想吃的美食。如果你要去赌场看演唱会，这里绝对是个不错的选择，因为步行不到15分钟就能到。过去十年，员工们一直为我提供一流的服务，但在过去几年里，随着新管理层的上任，情况有了显著改善。特别感谢Felicia，她总是尽可能让我的入住和退房过程顺利。我期待很快再次回到这里！ （原文） Been staying here for the last decade and it’s by far my favourite motel in the falls and definitely a hidden gem. Prime location & Conveniently close to literally any food you or your party could want. This place is clutch if you go to concerts at the casino as it’s a less than 15 minute walk. I’ve always been provided A1 service from the staff over the decade but in the last few years with new management, it’s gotten way better. Special shoutouts to Felicia for always making my check in and check out as smooth as possible. I look forward to being back here soon!

（由 Google 翻译）典型的汽车旅馆。房间很干净，床上用品很好，床单很干净。浴室“处于原始状态”，但很干净。接待处的那个人很棒，很关心，很细心。他给了我们关于该地区饮食和景点的建议。伟大的。接待处的咖啡厅专为旅客而设。顶👌 （原文） Motel typique. La chambre est très propre et la literie est bonne et les draps sont propres. La salle de bain est" dans son jus "mais propre. L'homme qui est à l'accueil est top, bienveillant, à l'écoute. Il nous a donné des astuces pour manger dans le coin et ce qui est à voir. Super. Et le café qui se trouve à l'accueil est fait pour les voyageurs. Top 👌

（由 Google 翻译）经理非常友好，乐于助人。考虑到价格，这真是太棒了。房间一尘不染。我实在说不出任何缺点。 （原文） Manager is very friendly and helpful. Prices are amazing considering. Room is spotless. I literally cant say anything bad

（由 Google 翻译）阅读其他评论差点让我们在预订后取消。还算干净。没有错误。是的，有点过时了，但我们住得很愉快。床很舒服，空间比想象中大。有一个有香味的插头，让房间里的香水味很浓，我立刻头疼。我把它拔掉并放在外面。我们喜欢坐在房间外面的阳台上享受阳光。我们感觉很舒服。 房间很基本，有一个小冰箱和微波炉。 浴室的马桶非常低，所以如果你有残疾，上下起来会有点困难。 （原文） Reading other reviews almost made us cancel after booking. It was moderately clean. No bugs. Outdated yes but we enjoyed our stay. The bed was comfortable and the space was larger than expected. There was a scented plug in thing that made the room smell so strongly of perfume I got an instant headache. I unplugged it and put it outside. We liked sitting outside the room on the balcony and enjoying the sun. We felt very comfortable. The room is very basic with a tiny fridge and microwave. The bathroom toilet was very low so if you have a disability it's a bit rough getting up and down off of it.

（由 Google 翻译）我几周前住在这里，可能是我最后一次住在这里。 优点： - 床很舒服。 - 价格很好。 - 房间里有微波炉/迷你冰箱和电视 - 包括停车位。 - 位置很好，有很多食物可供选择。 缺点： - 服务不是很友好，尤其是退房时。 - 毯子和枕头闻起来非常恶心，就像有人把湿狗放在上面一样。我不得不使用车里自己的毯子和枕头（谢天谢地）。 - 入住 2 晚期间，我在房间里看到了 3 只蟑螂。谢天谢地，它们已经死了，但仍然非常令人担忧。 - 前台区域有难闻的气味。 - 我住的套房布满灰尘，看起来窗台已经很久没有打扫过了。 - 窗户裂了，用胶带固定，感觉不太安全。 总的来说，如果你能以很大的折扣买到这家汽车旅馆，那可能是值得的，但如果是全价，我会检查一下你的其他选择。由于错误，我们最终在另一家酒店预订了另一个房间。 （原文） I stayed here a few weeks ago and probably will be my last time staying here. Pros: - Beds were comfy. - The price was good. - There was a microwave/mini fridge and tv in the room - Parking was included. - Location was good for food options. Cons: - The service was not very friendly especially when checking out. - The blankets and pillows smelled absolutely disgusting, like someone put a wet dog on them. I had to use my own blanket and pillow I had in the car (thankfully). - I saw 3 cockroaches in my room during my 2 night stay.Thankfully dead but still very concerning. - The front desk area had a bad smell. - The suite I was in was very dusty, looked like the windowsill hasn't been cleaned in ages. - The window was cracked and fixed by tape, it did not feel very safe or secure. Overall, if you can get this motel at a good discount it may be worth it, but full price I would check your other options available. We ended up booking another room at a different hotel because of the bugs.

（由 Google 翻译）工作人员非常友好，总是乐于助人。入住手续办理很快，让我感觉宾至如归。房间干净宽敞，维护良好。床很舒服，我睡得很好。对于经济实惠的住宿来说，质量超出了我的预期。总的来说，物超所值——我很乐意再次入住！ （原文） The staff were extremely friendly and always willing to help.Check-in was quick and made me feel very welcome. The room was clean, spacious, and well-maintained.The bed was comfortable, and I slept really well. For a budget-friendly stay, the quality exceeded my expectations. Overall, great value for money—I’d happily stay here again!

（由 Google 翻译）因为它比周围的住宿便宜，我有点担心，但 空调很棒，而且宽敞干净。 对于背包客来说，这里可能不太好，但对于租车旅行的人来说，这里真的是一个好地方。 （原文） 주변 숙소들 보다 저렴해서 걱정했지만 에어컨도 빵빵하고 넓고 깨끗했습니다 뚜벅이들 한테는 위치가 조금 안좋을 수도 있지만 렌트해서 여행하시는 분들께는 정말 괜찮은 숙소입니다

（由 Google 翻译）这家酒店糟透了。我在转机找房的时候住了一个星期，整个地方都弥漫着大麻味。此外，套房里还有蟑螂，而且从来没有人来打扫或提供干净的毛巾。虽然我不得不远程办公，但大多数日子我都无法住在那里，因为网络根本没法用，而且隔壁房间的气味太难闻了，我只能去网吧。退房后，他们拒绝退还我的押金，理由是我在房间里抽烟。如果可以的话，最好还是避开这家酒店。他们只想从你身上榨取尽可能多的钱。 （原文） This hotel is terrible. I stayed for one week while in transit looking for homes and the entire place was full of marijuana smoke. Additionally, there were cockroaches in the suite and nobody ever came to clean or give fresh towels. I could not stay there for most of the days even though I had to work remotely because the internet never worked and the smell from the adjacent rooms was so bad I went to internet cafes. After I checked out they refused to return my deposit citing that I had smoked in my room. Avoid if you can. They only care about taking as much money from you as they can.

（由 Google 翻译）房间比我想象的要干净。房间很宽敞，桌子也很大，整理行李很方便。老板人也很好，入住期间感觉一直都很好。 （原文） 思っていたよりも部屋が綺麗でした。部屋も広く机も広かったから荷物の整理もしやすかったです。オーナーもいい人で最後までいい気持ちでした。

（由 Google 翻译）太喜欢这家酒店了！住过两次，体验非常棒。员工非常友好周到。10/10 推荐！房间非常干净，停车免费。 （原文） Love this hotel! Stayed here twice and had a wonderful experience. The staff is very friendly and attentive. 10/10 recommend! Very clean rooms and free parking.

（由 Google 翻译）房间状况良好。环境令人印象深刻。五星级服务。 （原文） Room were in good condition. Environment was really impressive. Five star rating service.

（由 Google 翻译）令人惊叹的热情好客，家人都喜欢友好的员工和住宿条件...地理位置和体验非常超值。 （原文） Amazing hospitality and family loved the friendly staff and accommodations...Great value for the location and experience.

（由 Google 翻译）我最近和另外 4 个人在这里住了 3 个晚上。我们有一个两居室的阁楼，楼上有一张折叠沙发，楼下有两间卧室。首先，我和我的伴侣发现床很软，睡觉不舒服。卧室里几乎没有任何气流，也没有窗户。不过，我们确实有自己的电视和设施齐全的浴室（很漂亮），水压也很大。主楼层包括起居区、浴室和迷你厨房。餐桌太高，有凳子，坐起来很不舒服，即使是短时间。我们更喜欢一张配有合适椅子和靠背的普通餐桌。我们也没有烤箱，只有电磁炉和微波炉，所以我们必须在准备一些饭菜时发挥创意。我们的房间还有一台洗碗机，但我们从未使用过。我喜欢步行不远便可到达克利夫顿山和瀑布的便利。当我在底层时，我也可以听到楼上的一切，反之亦然。 如果他们解决了上述问题，我肯定会推荐人们住在这里。 （原文） I recently stayed here with 4 other people for 3 nights. We had a two bedroom loft, with a pull-out couch upstairs and both bedrooms downstairs. To start, my partner & I found the bed very soft and uncomfortable for sleeping. There was barely any airflow in the bedroom either and no window. We did however have our own TV and full bathroom (which was beautiful) and great water pressure too. The main floor consisted of a living area, bathroom and mini kitchen. The dining table was too high with stools, which were quite uncomfortable to sit on, even for short periods. We would have preferred a regular dining table with proper chairs and BACK SUPPORT. We also did not have an oven, only an induction cook top & microwave, so we had to get creative with preparing some of our meals. Our room also had a dishwasher which we never ended up using. I loved the convenience of being a short walk to Clifton Hill and the falls. I could also hear everything upstairs, when on the bottom floor, and vice versa. If they fixed up the above, I would certainly recommend people to stay here.

（由 Google 翻译）一点也不失望！非常漂亮、宽敞、干净。房间太干净了，我妈妈在淋浴门上撞了一下。环境非常安静，除了楼上几步的脚步声外，我们几乎听不到其他房间客人的声音，但这很正常。工作人员非常友善。我还会再住这里。离克利夫顿山只有几分钟的步行路程。这里有所有你需要的餐具和其他东西。 （原文） Not disappointed at all! Very pretty, spacious and clean. So clean my mom bumped in the shower door. Very quiet area and we don’t necessarily hear the other guests in the other rooms, apart from the few footsteps from the upper floors but that’s normal. Staff was very kind and friendly. Would stay there again. Only a few minutes walk from Clifton Hill. You have all the utensils and other things you need

（由 Google 翻译）阁楼宽敞舒适，设施齐全。厨房设施齐全。设计周到，注重细节，员工服务也非常出色。这是尼亚加拉瀑布的一颗隐藏的瑰宝。这是一家安静的精品阁楼酒店，地理位置优越，安全可靠。您可以步行前往尼亚加拉瀑布的所有景点。靠近瀑布、旅游景点、餐厅、商店、赌场等等。 （原文） The lofts are spacious and well appointed. The kitchen is well equipped. Thoughtful design with attention to detail and the staff here are outstanding. This is a hidden gem in Niagara Falls. This is a quiet boutique loft hotel in a safe and great location. You can walk to everything in NF. Close to Falls, tours, dining, shops, casinos and so much more.

（由 Google 翻译）我们非常喜欢在 Canery Lofts 的住宿！我们带着五个月大的宝宝一起旅行，非常欣赏这里的厨房设施，这也是我们选择这里的主要原因之一。地理位置优越，靠近瀑布，而且房子很现代，维护得很好。根据我们的要求，他们还为我们提供了一张婴儿床。 唯一的缺点是床垫，对我们来说有点太软了。除此之外，私人停车位和整体体验都非常棒！ （原文） We really loved our stay at Canery Lofts! We were traveling with our 5-month-old baby and really appreciated the kitchen setup that was one of the main reasons we chose this place. The location is great, close to the falls, and the property is modern and well-maintained. As per our request, we were provided with a baby crib. The only downside was the mattress, which was a bit too soft for us. Other than that, the private parking and overall experience were very good!

（由 Google 翻译）建筑、位置和房间都很不错，但一家好酒店最重要的几个属性是睡眠、娱乐系统（例如电视和便利设施）。 可惜的是，床太不舒服了（质量很差），我几乎没睡好。枕头也一样，又硬又不舒服。毛巾很便宜，摸起来很粗糙。最后，酒店没有电视频道，没有主流电视台、新闻、体育频道，什么都没有。我问了前台，被告知他们不提供电视频道，所以最后我不得不用我自己在家的Netflix账户登录才能看点东西。8月份的周末住宿每晚350美元，当然期望更高了。 是的，除了以上几点，这家酒店确实有一些优点，但是，我们不会再来了。 （原文） Nice building, location and nice room but a few of the most important attributes of a good hotel stay are sleep, entertainment system ie TV and amenities. Unfortunately the bed was so uncomfortable (low quality) that I got hardly any sleep, likewise for the pillows which were also so hard and uncomfortable, the towels were cheap and rough to the touch and finally there was no TV channels , no major networks, news , sports , nothing . I asked at the front desk and was told that they don’t offer TV channels, so eventually had to sign in with my own Netflix account from home just to get something. For $350 a night for an August weekend stay, certainly expected more. Yes some nice things about the hotel aside from the above however, we won’t be returning.

（由 Google 翻译）空调噪音很大，沙发床也一直发出噪音，几乎无法休息。我们整晚都被吵得心烦意乱。虽然房间非常干净、时尚，装修也很漂亮，但噪音问题毁了我们的住宿体验。 （原文） The air conditioner was extremely loud and the sofa bed made constant noise, which made it almost impossible to rest. We were really disturbed the whole night. Although the place was so clean and stylish and nicely decorated, the noise issues ruined our stay.

（由 Google 翻译）房间：宽敞，配有菜刀。 服务：友好热情。 位置：步行20分钟即可到达尼亚加拉瀑布。可惜没有直接景观，因此只能给四星。 （原文） Zimmer: groß und mit einer Küchenmesser. Service: nett und hilfsbereit Standort: 20 min zu Fuß zur Niagara Wasserfälle. Leider keine direkte Aussicht, daher nur 4 Sterne.

房间比较大 但是里面有一股浓浓的脚臭味 因为10点到 还多收了10刀晚到费

（由 Google 翻译）老板有点严厉——再严厉点，他就会心平气和😉——不管怎样，他还是帮助了我很多信息，满足了我的需求。 位置：10/10——除了瀑布，这附近没什么好玩的。 双层床噪音很大，床垫也不舒服。感觉像充气床垫，每次移动都像放屁一样。 完全不接受提前入住，公共区域没有卫生间，太疯狂了！！！我从未见过这种情况！长途开车后我甚至连小便都尿不出来。 我的床边没有插座。 毛巾可应要求提供。 无线网络不可用。 总的来说，这是该地区最便宜的选择，满足了我的需求。 （原文） The owner can be a little harsh- just be harsher and he will chill 😉 - regardless he was helpful with information and what I needed Location: 10/10 - there’s not much to do in the area besides the waterfall anyway Bunk beds are extremely noisy and mattresses were not comfortable. Seemed like an air mattress and every time you move sounds like you’re farting Absolutely no early check in and there are no bathrooms in the common areas, which is crazy!!! Never seen this! I couldn’t even pee after a long drive There were no outlets by my bed Towels are available upon request Wifi didn’t work Overall, the cheapest option in the area and fulfilled my needs

（由 Google 翻译）经理杰夫人非常好，也很乐于助人。他允许我们提前入住，并会带我们游览瀑布，欣赏美景。 房间非常舒适，马路对面就是加拿大的景色和通往瀑布的步道。夜晚的景色和整体体验更胜一筹。 总而言之，强烈推荐这家酒店。经理态度友善，直率坦诚，并且尽力提供帮助。酒店的各项规定在网站上都有详细说明，所以不会有任何误解或沟通障碍。 （原文） Jeff (Manager) was really cool and helpful, he allows early check-in and provides guidance to tour around and enjoy the falls and its view. The place was very comfortable and right across the street was the view of Canada and the trail to the Falls, at nights the scene and the overall experience is better Overall, the place is definitely recommended, The Manager is not rude he's just straightforward but willing to help to the extent he can, and the rules of the place are well specified on the sites so there shouldn't be any misleading or miscommunication.

（由 Google 翻译）正如许多客人之前提到的，房东有时非常粗鲁。我觉得，如果房东不那么粗鲁，就这个价格来说，住宿体验还算可以。因此，我真心觉得房东应该退休，或者聘请一位更友善的经理。 这绝对是我住过的最糟糕的一次，入住规定很严格，无论如何都必须在晚上7点之前到达。 房东杰夫粗鲁无礼，不专业。此外，我们房间一度停电，尽管该地区并没有停电。杰夫让我们感觉非常不受欢迎，他只因为我们挪了一张桌子去玩桌游，就说我们是他遇到过的最奇怪的客人。 （原文） As many guests have previously already mentioned the host can be quite rude. I think that for the price it would be an okay stay if the host was less rude. Therefore I really think the host should retire maybe hire a nicer manager. This is easily the worst stay I've had at any place, there's a strict check-in policy and you have to reach before 7pm no matter what. The owner Jeff is rude and unprofessional. Also The power went off at our room at one point, even though there wasn't a power outage in the area. Jeff made us feel very unwelcome telling us that we are the weirdest guests he has ever had just because we moved a table to play a board game.

（由 Google 翻译）正如许多客人所说，我从未遇到过如此不专业、粗鲁的房东。这是我见过的唯一一家严格执行下午3点到7点入住时间的旅馆，甚至对超出入住时间的客人勃然大怒。这种行为表明，房东根本不适合经营酒店业，甚至不该经营旅馆。 我住过其他限制入住时间的酒店，但他们总是沟通清晰，并尽力联系客人进行协调。而这家酒店，完全没有人工干预——预订后只会自动发送一条消息，没有任何后续行动或灵活性。 任何读到这篇文章的人：千万别住这里。房东简直无礼，缺乏基本的待客之道。 致房东：请考虑换一份工作——一份能让你有时间陪伴家人，而不会被那些期待酒店经营者应有的礼貌和专业精神的客人所烦扰的工作。 （原文） As many guests have mentioned, I’ve never encountered such an unprofessional and rude host before. This is the only hostel I’ve ever seen that strictly enforces check-in between 3 PM and 7 PM—and even becomes angry when guests arrive outside that window. This kind of behavior shows that the host should NOT be running a hospitality business, not even a hostel. I’ve stayed in other hotels with limited check-in hours, but they always communicate clearly and try to contact guests to coordinate. Here, there was no effort at all—just an automatic message after booking, with no follow-up or flexibility. To anyone reading this: don’t stay here. The host is simply disrespectful and lacks basic hospitality. To the host: please consider finding another line of work—one that allows you to spend time with your family without feeling annoyed by guests who expect the courtesy and professionalism that come with running a hotel.

（由 Google 翻译）粗鲁无礼，莫须有地骗取你的钱财 我和这位房东的体验非常糟糕。他粗鲁无礼，甚至因为我迟到了5分钟就拒绝我和我未成年的女儿入内。现在，他自己也给了我们付费进入的选择，但却以可疑的方式反悔，完全拒绝我们入内。这一切都发生在我打电话告诉他我们挡住了去路的时候。 他不仅粗鲁无礼，甚至还跟我说话时说脏话……让我们站在他的门外。 这个人想要你的钱，为了得到你的钱，他会不择手段，甚至不惜违背自己的承诺。 （原文） RUDE AND DUPES YOU OF MONEY ON DUBIOUS GROUNDS I had a very bad experience with this owner. He was rude to the point of denying my minor daughter and me entry because I was late by 5 minutes. Now he himself had given us that option for a charge but went back on it in a dubious way and completely denied entry. All this when I had called him to of orm him that we were in our way to the property. Not just was he rude, he even used foul language while talking to me... made us stand outside his premises. This man wants your money and will bens his own rules to make sure he gets it without having to honor his side of the commitment.

（由 Google 翻译）粗鲁傲慢的客服！可能带有种族歧视。 - 为一位朋友（她从国外来）预订了两晚的住宿 - 她的火车晚点了，所以我打电话给服务台，告诉她可能会迟到，请问他能帮忙吗（她的手机在火车上打不通）。他非常粗鲁地训斥了我一顿，说这不是他的问题（这话没错，但他粗鲁得惊人……我告诉他，我只是希望尽可能地寻求帮助）。我说好的——我甚至不确定她是否会迟到 - 她准时到达，但他取消了她的预订 - 另一个友好的家庭预订了两个房间，并且同时入住，他们说不需要其他房间，并把房间给了她……但他拒绝了，并要求她在晚上 7:15 离开酒店（尼亚加拉在那个时候可能很冷清……很难打到出租车等等）。 - 我远程预订了另一家酒店，她步行去了那里。 （原文） RUDE and ARROGANT customer-service! Potentially RACIST. - booked for 2 nights for a friend (who was visiting from abroad) - her train was running late, so I called the Helpdesk and told that there is a chance that she maybe late and can he help (her phone was not working on the train). He very rudely gave me a lecture that it is not his problem (which is true, but he was amazingly rude.. I told him that I was just seeking help if at all possible). I said ok - I am not even sure if she will be late - she reached there on time and he CANCELLED her reservation - another friendly family had a two rooms booked and were checking in at the same time and they said they dont need another room and offered it to her.. and HE denied that option and asked her to leave the property at 7:15pm (and Niagara can be dead at that time.. hard to find cabs etc.) - I booked here another hotel remotely and she walked to it.

（由 Google 翻译）上周末我们住在奥托的家里。这个地方非常宽敞而且干净整洁。浴室只有一间，但非常干净、宽敞，里面还有一个浴缸。房东非常友好，会立即回复您的询问。 Agape house位置便利，距离美国瀑布仅几步之遥。我们真的很享受我们的住宿并且肯定会再次访问。 （原文） We were staying in Otto's family last week end. This place is very specious and sparkling clean. Bathroom is only one but it is so clean , roomy and has a tub as an extra inside of it. Hosts are pretty friendly and respond your inquiries immediately. Agape house is located conveniently in a walking distance from the American falls. We really enjoyed our stay and will definitely visit again.

（由 Google 翻译）如果您正在尼亚加拉大瀑布寻找一处绝佳的住宿地点，该酒店就在瀑布的街道上，装修精美，装修精美，热情好客，主人也很棒……就在尼亚加拉爱加倍之家预订吧！这次预订让我们的假期变得格外特别，因为我们有宾至如归的感觉，远离家乡。入住时很高兴见到奥托一家，如果有需要，我们总是会打电话过去，告别时我们甚至有点难过！我们一定会回来的！ （原文） If you’re looking for a great place to stay in Niagara Falls that is literally down the street from the falls, is beautifully renovated and decorated, thoughtfully welcoming, and wonderful hosts... book at the Niagara Agape House! This booking made our getaway extra special because we felt at home, away from home. The Otto Family is a joy to meet at check in, always a phone call away if needed, and we were even a little sad to say goodbye! We will definitely be back !

（由 Google 翻译）公寓非常干净、舒适且设备齐全。主人很友好而且反应灵敏。该位置距离瀑布和附近的景点非常方便。一定要去！参观地下铁路博物馆。在 Red Coach Inn 用餐，享受一流的食物、氛围和服务。 （原文） The apartment was very clean, comfortable and well-appointed. The host was friendly and responsive. The location is very convenient to the Falls and nearby attractions. Definitely go! Visit the Underground Railroad Museum. Eat at Red Coach Inn for excellent food, ambience and service.

（由 Google 翻译）我们在 Agape House 住了几个晚上，非常喜欢它。 房间别致、宽敞，主人特别友好和热情。 哦，步行不远便可抵达尼亚加拉大瀑布，这真是太棒了。 我们将来肯定会再次留在这里！ （原文） We stayed at the Agape House for a couple of nights and loved it. The unit was chic and spacious and the hosts were especially friendly and welcoming. Oh, and it was only a short walk to Niagara Falls, which was awesome. We would definitely stay here again in the future!

（由 Google 翻译）我和我的妻子、孩子们刚刚在 Niagra Agape House 住了 5 天 4 夜，我们非常喜欢它。安东尼是一位非常棒的主人，让我们感到非常受欢迎。公寓非常完美，靠近我们需要的一切。 我们已经在谈论另一次旅行，这正是我们要住的地方！ （原文） My wife, boys, and I just stayed at the Niagra Agape House for 5 days, 4 nights and we absolutley loved it. Anthony was such an awesome host and made us feel very welcome. The apartment was perfect and close to all that we needed. We are already talking about another trip and this is exactly where we will stay!

（由 Google 翻译）非常喜欢它，因为它位置便利、干净且私密。我们的 4 号单元配有 3 张大床、1 个浴室、设施齐全的厨房和一间客厅。但最好的事情是设备中的前置式洗衣机和烘干机！在我们离开之前，我们可以清洗湿透的衣服，包括夹克。 👍 （原文） Absolutely loved it because it was conveniently located, clean and private. We got unit 4 with 3 queen beds, 1 bath, full kitchen and a living room. But the best things are the front load washer and dryer in the unit! We were able to wash our soaked through cloths including jackets before we left. 👍

（由 Google 翻译）房东安东尼（Anthony）很快就解答了所有问题，而且非常友善。我们抵达的那天晚上，他还来探望我们，看看我们是否安全抵达。房子很漂亮，而且离我们想去的赌场也很近。 （原文） Anthony the host was quick to answer any questions and was very nice. He checked on us the night we arrived to see if we made it in allright. Place was very cute, and very close to the casino which we wanted.