(由 Google 翻译)哇哦!更新!! 2025 年 1 月 13 日
*****Greystar——美国最大的公寓业主——可能因隐藏费用面临联邦贸易委员会诉讼*****
我希望对通过 Jake Townhomes 的 Indian Trail Residences 的任何潜在和当前租户保持透明。
在搬出之前,我强烈建议您以书面形式要求您在搬出时需要支付哪些具体的、逐项的损害赔偿。我和我丈夫在一个单户住宅里住了短短 8 个月。今年夏天我们因他的工作而搬迁,我们的租约于八月结束。作为第一次租房者,在搬进来之前,我们特别询问经理是否允许我们在墙上挂任何东西。她回答说:“当然可以,把这里当作你的家吧!”并且完全忽略了,如果我们选择悬挂任何东西来支付油漆费用、人工费(其员工每小时超过 33 美元)以及空置的严重夸大的清洁费,我们将扣留一部分押金。搬出时的财产 $285.00。他们对这些搬出成本不透明的回应和理由:
“很明显,你的搬迁费用没有达到你的预期,我理解你不高兴。不幸的是,当您签署租约、支付押金或发出搬出通知时,我没有机会回答这些未提出的问题。我们很乐意回答有关您发出通知后搬出时的费用以及预期结果的所有问题,但我们无法回答未提出的问题。我们有一个标准流程,所有搬出都遵循该流程,并提供发票/备份,以确保从押金中收取的费用的透明度。”
Jake Townhomes LLC 在附加特殊条款中包含了所有可以想象到的费用,包括如果居民的狗没有佩戴 PooPrint ID 标签,则对其处以 50 美元的罚款。具体的搬出费用是故意扣留的,您只会收到有关搬出流程之后如何运作的任何类型的透明度。再次强调,要求以书面形式提出所有具体费用。
租赁经理还表示:“回答您有关清洁费用的问题,以及为什么没有向您提供作为潜在租户的定价表;我们无法知道你会在家里住多久。”
(每个人都有一个租赁期限,其中概述了租赁的开始和结束时间。)
在您的租约第 25 段中:“住宅内外不允许有洞或贴纸。但我们会允许有合理数量的小钉孔,用于在石膏墙上挂画。”那么它是什么?没有漏洞或者数量合理吗?哦是的!另一个非常阴暗的区域,他们将自行决定。
警告:“除非法律或我们书面授权,否则您不得进行任何维修、油漆、贴壁纸、地毯、电气改动或以其他方式改变我们的财产。
我们因此被收取超过 600 美元的损害赔偿⬇️
另外,为了回答您的回复,不,您没有支付与搬出相关的任何费用或从我们的押金中扣除的费用。即使您也应该知道,我们的租赁协议明确规定“我们或我们的任何代表均不得做出任何口头承诺、陈述或协议。本租赁合同是您和我们之间的完整协议。”
目前我没有什么可对你说的,但我绝对会确保你的租户,无论是现在的还是未来的,都清楚你的“透明度”。
(原文)
Woah! Update!! 1/13/2025
*****Greystar—Largest Apartment Landlord In US—May Face FTC Lawsuit Over Hidden Fees*****
I would like to be transparent for any potential and current renter at Residences at Indian Trail through Jake Townhomes.
Prior to moving out, I highly encourage you to request, in writing, what SPECIFIC, itemized damages you will be required to pay for upon moving out. My husband and I were residents in a single family home for 8 short months. We relocated for his job this summer and our lease ended in August. Being first time renters and prior to moving in we specifically asked the manager if we were allowed to hang anything on the walls. She replied “of course you can, make this your home!” and completely neglected to share that a portion of our security deposit would be withheld if we chose to hang anything to cover the cost of paint, labor charges (of their employees in excess of $33 an hour) and a severely inflated cleaning charge on an empty property upon moving out of $285.00. Their response and reasoning for not being transparent on ANY of these move out costs:
“It is apparent that your move-out costs were not what you were expecting and I understand you are unhappy. It is unfortunate that I did not have an opportunity to answer these unasked questions while you were signing the lease, paying your deposit, or while you were giving your notice to move out. We are happy to answer all questions regarding what the charges at move out will look like once you give notice and what to expect, but we cannot answer unasked questions. We have a standard process that we follow for all move outs and provide invoices/backups for transparency of what was charged from the deposit.”
Jake Townhomes LLC has included EVERY single possible fee imaginable in the additional special provisions including fining residents $50.00 if their dog isn’t wearing their PooPrint ID Tag. The specific move out costs are deliberately withheld and you will only receive any type of transparency in how the move out process works afterwards. So again, demand ALL specific charges in writing.
The rental manager also said “To answer your question in regard to the cost of the cleaning and why you weren't provided the pricing list as a prospective tenant; we would have no way of knowing how long you would be residing in the home.”
(Everyone has a lease term which outlines when the lease commences and ends.)
In paragraph 25 of your lease: “No holes or stickers are allowed inside or outside of the residence. But we’ll permit a reasonable number of small nail holes for hanging pictures on sheetrock walls.” So what is it? No holes or reasonable number? Oh, yes! Another VERY shady area where they will decide at their discretion.
BE WARNED: “Unless authorized by statute or by us in writing, you must NOT perform any repairs, painting, wallpapering, carpeting, electrical changes, or otherwise alter our property.
We are being charged over $600 in damages for this ⬇️
Additionally to answer your response, no you did not go over ANY costs associated with moving out or what would be deducted from our deposit. Even you should know better than to say that as our lease agreement clearly states "Neither we, nor any of our representatives shall have made any ORAL promises, representations, or agreements. This lease contract is the entire agreement between you and us.”
I have nothing further to say to you at this point, but I will absolutely make sure your tenants, current and prospective, are well aware of your “transparency.”