特卡波湖中12家最佳水疗酒店

非常垃圾的酒店，雅高旗下的酒店，会员待遇完全没有，办理入住就让等到2点以后，房态紧张我可以理解，但是至少看一下，打扫需要多久，告诉我要等多久，连看都不看，就是一句话让我等到两点以后。前台haruka iseli，态度极差，问了前台经理，说她是新来的，什么都不会，既然不会就好好培训学习，学习好了再出来工作！这家垃圾酒店，雅高会员都不提前准备房间，一点优先级都没有，就和普通会员一样。如果这里完全不认雅高高卡会员，请你们早点滚出雅高，如果不挂雅高，也不会来住你们这里。

床单很脏，而且洗浴及卫生间只有一个，后来不得重新预定了曼特拉特卡波湖酒店Mantra Lake Tekapo，湖蓝水度假村Peppers Bluewater Resort预定了3个晚上，实力只住了1个晚上。房间打扫的非常糟糕！没办法踏实的睡觉

跨年12月31号我们两个妈妈带着两个孩子(14岁)入住了一晚，第二天离开后被无缘无故额外扣费100纽币。打电话过去说是因为沙发被烟头烫了一个洞。我们没有也不会吸烟，请问你们在房间里发现烟头了吗？没有烟头怎么就说是我们烫的？后来又解释说钱会在5个工作日内退回，我到现在，今天5号，没有收到退款。又致电过去，又说10天内会退款。原因是银行太忙了！我等着。

太差了，不推荐入住这间酒店。我们订了二晚，第一晚说酒店房间，但窄小到人都几乎转不了身，停车场离房间门中间有很多梯级，行李拉不下去。第二晚说的豪华房间也好不了那里，洗手盘堵塞，倒一杯水要流20分钟都没下去，说好的二张床变一张大床。更离谱的是我同行朋友订了二晚豪华房，二晚安排不同房间，第二天要带走行李check out, 晚上回来再check in，太离谱了，安排混乱。酒店拍的湖景都是骗人的，绝大部分一点景都没有，要湖景房要加二倍钱。货不对版，绝不推荐。

能给负分绝对不给正分。都说这家是Tekapo网红酒店，也怪我当时预定没有仔细看，定的标准大床房，没想到价格和皇后镇Holiday Inn Express 一样，Holiday还提供双早，这家酒店真的太小了，门打开就是床和卫生间，两个行李箱都只能放平一个，放平了都没法过人，我觉得这种房型就别拿出来卖了吧，你不如价格贵一点，比在新加坡日本住的都小，南岛旅游住的最差的酒店。

酒店就在 Lake Tekapo 对面，双层公寓顶层外边的景色非常好。唯一的缺点就是无线网络太贵了…

雅高系酒店式公寓 类似于apartment 群 雅高管理 错落有致。内部细节不敢恭维，盘子 锅都很脏

营地位于蒂卡波湖西南角，从小木屋可以直接看到蒂卡波湖，景色很好。加之开车去蒂卡波湖镇上超市和好牧羊人教堂都很近 地理位置绝佳，晚上观星回来也很便捷。缺点是营地公共澡堂洗澡只能洗6分钟，之后就不出热水了。除非隔壁淋浴间没人换到隔壁去。想洗个舒服热水澡的人不建议考虑。

湖边小旅店，景色宜人，还不好订呢，有几只大肥猫很招人喜欢。集体餐厅比较拥挤，出门夜里看星星，非常安静。

我们住的营地，一流的湖景，WiFi 有限免费，速度不错，厨房干净，唯一缺点，洗澡6分钟就没水要重新按一下按钮等待，又来个6分钟，真的要冷死我了

很棒的小木屋，风景一流，设施完善，非常推荐！

地非常硬，钉子打不进去，灰尘也特别大。

住在特卡波湖旁的小木屋，晚上真有好多星星呀

第三次住在这里了，这一次遇到一场大雪，太美了

地理位置非常好，Lake Tekapo和好牧羊人教堂就在它的背后。停车不算很方便，位置比较少，房间格局很局促，屋内设施也很一般。没有厨房，只有一张椅子和桌子（可是，是双人房啊）。

自驾游和家人，这个酒店特别好，地点和停车很方便。离景点特别近步行即可。

设施较旧，价钱不便宜，因为是在网上订房，行程改变后无法退房，改入住日期还要加收，不推荐

住过一晚湖景房，门窗看出去都是美景，出门就能看到好牧羊人教堂。

位置好，外环境漂亮

装修后好很多

价格比较适中，重新装修了。

地理位置极其优越，厨房、洗手间等室内公共区域宽敞明亮、干净清爽，入住体验非常好的青旅。

很舒服的地方

厨房，洗浴很方便，房间干净整洁，不错的选择！

（由 Google 翻译）地理位置简直完美。你可以直接从后门穿过一大片美丽的绿色草坪走到湖边。这里有宽敞舒适的休闲区，还有柔软的座椅。上下铺还不错，而且有隐私帘——这非常重要。厨房（超大！）和浴室都很干净，比我住过的其他一些青年旅舍要好得多。总体来说非常棒。各个年龄段的人和家庭都来来往往，所以它不仅仅是一家青年旅舍——它也有私人房间。我知道有些人不喜欢它是连锁店，取代了当地一家小型青年旅舍，但事实就是如此。我很欣赏它井然有序的管理。 （原文） The location just could not be better. You can walk right out the back across a huge, gorgeous green lawn to the lake. Nice big areas to hang out, plush seating. Bunk beds were fine and had privacy curtains - crucial. Kitchen (huge!!) and bathrooms are kept clean, which is much more than some other hostels I've stayed at could boast. Very nice overall. People of all ages and families were coming and going, so not just a youth hostel - it does have private rooms. I think some people dislike that this is a chain and replaced a local small time hostel, but it is what it is. I appreciate the seemingly tightly ran ship.

（由 Google 翻译）这是我们两周内（包括基督城和奥克兰在内的南北两地）住过的最贵的地方。它干净整洁，设施齐全，员工友善，地理位置绝佳（满分10分），但蒂卡波湖本身面积不大。隔壁就是四方广场，附近有很多吃饭的选择。但大家需要注意的是，这主要是一家青年旅舍，提供情侣房，而且这些房间比我们住过的其他地方都要小。停车很方便。 （原文） this was the most expensive place we stayed in 2 weeks on both north and south including chch and auckland. its clean, functional, tidy, staff are friendly, location is 10/10 but tekapo in general is small. the 4 square is next door, plenty of options for eating around here. but everyone needs to be aware this is primarily a hostel with rooms for couples and those rooms are quite small compared to every other place we stayed. parking is easy

（由 Google 翻译）这里似乎只有休息室和厨房…… 我住过很多客家民宿，但没有哪家的浴室管理和隔音效果像这家这么差。也许这取决于房间位置，但在我住的宿舍里，我甚至能听到浴室里的烘手机的声音。 因为这里位于著名的星光之旅区域，有些人很早就睡了，即使到了晚上11点，我还能听到走廊里有人说话。而且，我还能听到隔壁房间的谈话声。 浴室/淋浴间和洗衣机的容量对于这么多的客人来说远远不够。尤其是淋浴间的排水口，经常堵塞。如果你不小心插上了排水管，就只能把脚伸进去洗澡，就像泡脚一样。吹风机的支架坏了，所以它危险地放在水槽上面。（万一触电怎么办？）此外，厕纸也经常没有及时补充。早上八九点左右，快到退房时间的时候，我去洗手间洗漱（那里有四个洗手池），结果发现包括我在内大概有十个人同时在用，所以我只好去了稍远一点的另一个男女共用洗手间（单间）。洗衣费6美元（需要刷二维码支付），但一楼只有两台洗衣机。好在有个独立的烘干室，里面有加热风扇。（即使不用烘干机，也可以把衣服放在烘干室里晾一晚上。） 厨房每天都打扫得很干净，工作人员甚至会仔细检查冰箱，并在需要时留下便条提醒，提醒客人给冰箱里没有贴标签的物品贴上标签。为什么其他公共区域就没人维护呢？即使考虑到景色，这个价格也太贵了。 （即使是宿舍，每晚也要10万韩元以上，比其他客家酒店贵两到三倍。）如果您打算入住，我建议您预订带独立卫生间的房间。如果您不介意卫生状况，只想体验公共区域，那也行。为了睡个好觉，建议带上耳塞。前台也提供耳塞。前台工作人员态度一般，但酒店维护不善才是评分低的主要原因。 （原文） 라운지/키친에만 몰빵한 숙소... 하카하우스 여러 곳을 다녔지만 여기만큼 화장실 관리, 방음 최악인 곳은 없었음. 객실 위치에 따라 다르겠지만 제가 있던 도미토리는 화장실 핸드드라이어 소리까지 들렸어요. 별빛투어로 유명한 지역이라 미리 일찍 잠을 자는 사람들도 있는데, 밤 11시까지도 복도에서 떠드는 소리가 나더라구요. 옆방 대화내용 들리는 건 덤. 화장실 겸 샤워실, 세탁기는 이용객에 비해 부족했고 특히 샤워실 배수구가 고질적으로 막힘. 샤워실 잘못 걸리면 거의 족욕탕처럼 발 담근채로 샤워해야 함. 헤어드라이어는 거치대가 망가져서 위험하게 세면대 위에 올려져있음. (감전되면 어쩌려고?) 화장실 휴지가 제때 채워지지 않는 문제도 있었음. 체크아웃 가까운 시간대 8-9시경 세수하러 화장실 갔더니 (해당 세면대는 4개) 저 포함 약 10명이 화장실을 동시에 사용하느라 대기가 있어서 좀 더 멀리있는 다른 남녀공용화장실(한칸짜리)을 이용했어요. 세탁은 6달러(QR카드결제)인데 1층엔 2대밖에 없음. 온풍기가 돌아가는 건조실이 따로 있는 건 좋았네요.(건조기 안 돌려도 건조실 이용하면 밤사이에 빨래 다 마름) 키친은 매일 깨끗하게 관리하고 특히 냉장고에 라벨 안 되어있는 것도 직원들이 꼼꼼히 보고 라벨링하라고 메모까지 남기던데 다른 공용공간은 왜 전혀 관리하지 않는지? 뷰를 생각하더라도 이 가격은 전혀 합리적이지 않다는 생각임(도미토리임에도 1박 10만 원 이상. 다른 하카 지점에 비해 2-3배 비싼 가격) 혹시라도 이용하려면 전용욕실 딸린 방으로 예약하는 게 좋겠어요. 화장실 청결 필요없고 공용공간 감성이 전부인 분에게는 괜찮음. 양질의 수면을 위해 이어플러그 챙겨오세요. 리셉션에서도 판매하긴 합니다. 리셉션 친절도는 나쁘지 않았지만 관리가 전혀 안 되기에 낮은 평점 부여합니다.

（由 Google 翻译）简直太棒了！这是我住过的所有青年旅舍里景色最好的。环境很适合放松，而且还有冰箱！ 之前一直用Goki app，现在用实体房卡感觉有点怪怪的。 （原文） Just awesome. Best view from any hostel I have ever been to. Nice area to relax, and there were freezers! After using the Goki app so much it was strange to have a card for the rooms

（由 Google 翻译）⭐️⭐️⭐️⭐️⭐️ 绝对精彩的体验！特卡波湖大套房酒店的戴夫是一位非常出色的房东。从我们抵达的那一刻起，他就让我们感到无比的热情欢迎，并竭尽全力确保我们拥有完美的住宿体验。套房一尘不染，舒适宜人，装饰精美，可欣赏特卡波湖的壮丽景色。戴夫提供了很棒的当地旅游建议，并随时解答我们的任何问题。他热情的款待和对细节的关注让我们的旅程难以忘怀。我强烈推荐特卡波湖大套房酒店，尤其是戴夫这位房东——这绝对是一次五星级的体验！🫶🫶 （原文） ⭐️⭐️⭐️⭐️⭐️ Absolutely fantastic experience! Dave at Grand Suites Lake Tekapo is a truly exceptional host. From the moment we arrived, he made us feel incredibly welcome and went above and beyond to ensure our stay was perfect. The suite was spotless, comfortable, and beautifully decorated, offering stunning views of Lake Tekapo. Dave provided great local tips and was always available to answer any questions. His warm hospitality and attention to detail made our trip unforgettable. I highly recommend Grand Suites Lake Tekapo and especially Dave as a host – a five-star experience all around! 🫶🫶

（由 Google 翻译）地点简直是无敌棒的，在阳台就可以看到蒂卡波湖，走路6分钟就到好牧羊人教堂，房间设计非常有质感，客厅、厨房、应有尽有，就让我们喜欢和惊艳的是有浴缸，在纽西兰第一次遇到有浴缸的房型，床超级柔软舒服的，很适合筋骨不好的我，真的很棒喔 （原文） 地點簡直是無敵棒的，在陽台就可以看到蒂卡波湖，走路6分鐘就到好牧羊人教堂，房間設計非常有質感，客廳、廚房、應有盡有，就讓我們喜歡和驚艷的是有浴缸，在紐西蘭第一次遇到有浴缸的房型，床超級柔軟舒服的，很適合筋骨不好的我，真的很棒喔

（由 Google 翻译）位置：5/5 - 步行3分钟即可到达好牧人教堂。 舒适度：5/5 - 宽敞舒适！ 服务：5/5 - 员工友好，幽默风趣。 清洁度：5/5 - 一尘不染！ 设施：5/5 - 甚至还配有电饭煲！厨房设施齐全，应有尽有。 安全：5/5 物有所值！强烈推荐！ （原文） Location: 5/5 - Just a 3-minute walk to the Church of the Good Shepherd. Comfort: 5/5 - Spacious and cozy! Service: 5/5 - Friendly staff with a great sense of humour. Cleanliness: 5/5 - Spotless! Facilities: 5/5 - Even comes with a rice cooker! The kitchen is well-stocked with everything you need. Safety: 5/5 Worth every cent! Highly recommended!

（由 Google 翻译）这可能是我住过的最好的地方之一。我和家人在双卧套房住了两晚，体验无比愉快。装修精美，厨房设施齐全，包括炉灶、烤箱、洗碗机和Nespresso咖啡机。浴室配有地暖、毛巾架和水疗池。我们的套房可以俯瞰特卡波湖，步行即可到达湖边和好牧人教堂。工作人员也非常热情友好——强烈推荐给所有前往特卡波湖地区的人。 （原文） Possibly one of the best places I've ever stayed at. Stayed for two nights in the two bedroom suite with family - could not be happier with the experience. Beautifully furnished, full kitchen including a stove, oven, dishwasher and Nespresso machine. Bathrooms include heated floors and towel rack as well as a spa. Our suite had a view down to Lake Tekapo and was walking distance to the lake and the Church of the Good Shepherd. Team were lovely and friendly as well - highly recommend for anyone visiting the Lake Tekapo area.

（由 Google 翻译）经过一整天的旅行，我们抵达特卡波湖大套房酒店时已是深夜，这里堪称寒冷夜晚的完美避风港。套房宽敞、现代，而且非常温暖，正是我们在特卡波湖寒冷天气中所需要的。 接待人员热情好客，让我们的入住过程顺利无忧。 虽然入住时间很短，但我们留下了深刻的印象。强烈推荐给所有来此地区的客人，舒适、时尚、热情好客，应有尽有！ （原文） We arrived late at Grand Suites Lake Tekapo after a long day of travel, and it was the perfect haven for a chilly night. The suite was spacious, modern, and wonderfully warm, exactly what we needed in the freezing Tekapo weather. The reception staff were welcoming and helpful, making our late check-in smooth and stress-free. Though our stay was brief, we were thoroughly impressed. Highly recommend this place to anyone visiting the area, comfort, style, and hospitality all in one!

（由 Google 翻译）我们住了3晚。房间很现代，景色优美。步行即可到达特卡波湖、好牧人教堂、超市等。酒店提供炊具、盐和胡椒粉。 （原文） 3泊しました。景色が良くてモダンな部屋でした。テカポ湖、良き羊飼いの教会、スーパーマーケット等、すべて歩いて行けました。調理器具や塩コショウも揃っていました。

（由 Google 翻译）不要让汽车旅馆这个词欺骗了您。这家位于特卡波湖 (Lake Tekapo) 的新住宿将颠覆您对汽车旅馆的想象。老实说，这更像是一家豪华汽车旅馆或五星级服务式公寓。景色很棒，房间很大，装饰精美，具有现代风格。 一些惊喜包括加热毛巾架和浴室地板以及每间客房的电视。 遗憾的是我们只在这里住了一晚来享受这个地方，但我可以看到家庭在这里住了一段时间。 不过，有一个抱怨是我们楼上的邻居在半夜经常使用厕所，所以你会听到一点冲水声。 （原文） Don't let the word motel fool you. This newly appointed accommodation in Lake Tekapo will blow away what you think a motel is. In all honesty, this is more of a luxury motel or a 5 star serviced apartment. The view is great and the rooms are huge and nicely decorated with modern touches. Some surprises include a heated towel rack and floor of the bathrooms and TVs in every room. Sadly we were only here one night to enjoy the place but I can see families staying here for a while. One gripe though was our upstairs neighbour was using the toilet a lot in the middle of the night so you would hear the flushing a fair bit.

地点非常好！就在美丽的铁卡坡湖边上，房子的各种设施都很好，就是公寓管理人员不是很有帮助。

非常大的联排别墅，并且带有后院和停车场，还有厨房可以自己煮饭或者在后院吃烧烤。

非常棒的假期

（由 Google 翻译）很棒的地方……房屋/小屋非常干净，维护良好，设施齐全。厨房配备了各种电器、器皿等。工作人员非常友好，乐于助人。镇上的所有商店、餐厅和其他商品场所都离小屋很近。​​我们在那里住了一晚，从顶楼的窗户可以欣赏到美丽的景色。小屋本身也很好地隔绝了外面的寒冷气候，非常适合度假或休闲。 （原文） Awesome place... the houses/cottages were very clean, well maintained and well equipped .The kitchen was properly stocked with many appliances, vessels, etc. Staff were super friendly and very helpful. All the shops, restaurants, and other commodity places in the town are very nearby to the cottages. We stayed there for one night and it had great views from the top floor windows. The cottages are itself properly insulated from the cold climate outside, apt for vacations or holidays.

（由 Google 翻译）这处房产面积堪比一栋房子，所以空间非常宽敞，足够我们所有人居住。一切都很漂亮，厨房设施齐全，方便我们自己做饭。非常舒适。浴室里有地暖，感觉很豪华。唯一的问题是，我带着年迈的父母一起旅行，楼梯对他们来说有点不方便（倒不是说楼梯本身有多难走，只是我发现楼梯对我的父母来说普遍是个问题，可能对其他旅行者来说也是如此）。穿过酒店旁边的公园，步行一小段路就能到达湖边，欣赏壮丽的景色。泡热水澡也很棒。我们在这里住得很愉快。 （原文） The property was the size of a house, so there was plenty of room for all of us. Everything was beautiful with a fully equipped kitchen allowing us to prepare meals. Very comfortable. Heated floors in the bathrooms, very luxurious. The only issue I had was that I was travelling with elderly parents and the stairs were a bit of a challenge for them (not that the stairs were challenging but I am finding stairs are an issue for my parents in general and might be for other travelers as well). Take the short walk down to the Lake through the park next to the hotel and enjoy the spectacular views. It was also great to enjoy the hot tub. We really enjoyed our stay here.

（由 Google 翻译）强烈推荐给家庭或任何想在风景秀丽的蒂卡普湖（我们住在5号房）享受轻松惬意、“家常”式住宿的客人！ 小贴士： 请联系前台，安排一份奶酪拼盘和葡萄酒，在您入住时准备好，以便在房间壁炉旁享用！ 酒店内的水疗中心在夜间也是观星的好去处！ （原文） Highly recommend for families or anyone wanting a relaxed, “home-style” stay in stunning Lake Tekapo (we stayed in house 5)! Tips: Speak with reception to organise a cheese platter and wine to be in the room for when you arrive to enjoy by the fire as soon as you check in! The on site spa at night is also actually a great spot for star gazing!

（由 Google 翻译）地理位置优越——非常温暖舒适的住处——我们很幸运地看到了雪！ 强烈推荐给家庭——我们和父母一起旅行，彼此之间没有拥挤的感觉。每个人都有足够的空间。 （原文） Located in a great spot - very warm and comfortable place to stay - we were lucky enough to see snow! Highly recommend for families - we travelled with my parents and didn’t feel on top of each other. Everyone had enough space.

（由 Google 翻译）尽量避免入住“The Birch - 3 Bedroom”！物业网站上的图片绝不是这栋破旧房产的真实写照。 到达时，发现某处漏水，卫生间和通往厨房和客厅的主走廊的地毯地板都湿透了。我立即联系了物业管理团队，不久后两名现场团队成员就出现了。沟通非常基础，而且不太好；英语似乎不是他们的母语。我们出去吃晚饭，以便有时间解决这个问题。一小时后回来时，我们发现了一个空间加热器和一块折叠起来的地毯。真是一团糟！ 整个单元的几乎所有东西都状况不佳 - 包括浴室。我们房间里的滑动衣柜门脱轨了，打不开。床对于房间本身来说太大了，门关不上，无法保护隐私。虫子在房间的角落里，撞在墙上。浴室里没有手巾。厨房里没有纸巾。问题不胜枚举。 到了第二天早上，公寓里原本就发霉的气味已经变成了霉味，说明水问题还没有解决。 我对这套房子以现在的状态出租感到震惊。我附上了更多房产状况的图片。 更糟糕的是，我联系了物业管理团队，分享了这里发布的相同图片并要求退款。我没有收到回复。我会举报这家公司并向我的信用卡公司提出索赔。 不要住在这里 - 我已经警告过你了！ （原文） Avoid ‘The Birch - 3 Bedroom’ like the plague! The pictures on the property site are in no way an accurate depiction of this dilapidated property. Upon arriving, there was a leak somewhere, and the carpeted floor in the toilet room and down the main hallway to the kitchen and living room was soaked. I contacted the property management team immediately and two on-site team members showed up not long after. Communication was very basic and not great; English did not appear to be their first language. We left for dinner so as to allow time to address the issue. Upon returning an hour later, we found a space heater and a folded-over rug. What a mess! Nearly everything was in poor condition throughout the unit - bathroom included. The sliding closet doors were off their tracks in our room and would not open. The bed is too large for the room itself and the door would not close to allow for privacy. Bugs were in the corner of the room and smashed against the wall. In the bathroom, there was no hand towel. In the kitchen, no paper towels. The list of problems goes on and on. By the next morning, the already-musty smell of the unit had turned to mildew, suggesting the water issue was not fixed. I am appalled that this property is being rented out in its current state. I have included additional pictures of the state of the property. To add insult to injury, I contacted the property management team, sharing the same pictures posted here and demanding a refund. I have not heard back. I will be reporting this business and filing a claim with my credit card company. Do not stay here - you’ve been warned!

（由 Google 翻译）通过人行天桥即可轻松便捷地前往镇中心。房间设施齐全，满足您的所有需求，并配有烹饪和洗衣设施。湖景令人叹为观止。 （原文） Great and easy access to the town centre via the footbridge, room is perfect for what you need and has in house facilities to cook and wash clothes. Amazing views of the lake.

（由 Google 翻译）他们为特卡波温泉提供了 50% 的折扣，以换取留下评论，但结果却是比其价值更麻烦。我们被告知要拨打一个号码（没有应答，也没有回电），然后被告知会被挂断 - 但事实并非如此。最终，我们没有收到承诺的折扣。位置很棒，但不幸的是，有一些问题影响了我们的住宿，包括在我们住宿期间对小屋进行粉刷、无线网络在住宿期间无法使用以及一些毛巾被弄脏。不过位置很好！ （原文） They offered a 50% discount to Tekapo Springs in exchange for leaving a review, but it ended up being more hassle than it was worth. We were told to call a number (no answer, no call back), then told it would be dropped off—but it never was. In the end, we didn’t receive the promised discount. The location was great but unfortunately a few issues affected our stay including painting to the cottage during our stay, wi-fi not working for part of the stay and some stained towels. Great location though!

（由 Google 翻译）这家公司不道德——他们只想要你的钱——如果你住在特卡波湖，千万别住他们的房子！带你的家人去找一家有道德的新西兰住宿供应商吧！ 我和伴侣计划去新西兰南岛旅行，结果选错了日期租了他们的一处房子。我本来应该选7月11日至14日，结果选错了6月11日至14日。3晚的费用是500澳元。 预订后，我立即（我是说5分钟后）联系了特卡波湖小屋酒店，解释了情况。任何有道德的住宿供应商在这种情况下都会理解的（或者至少我是这么认为的）。 他们不但没有接受我在Airbnb上的取消请求（因为我住在澳大利亚，所以无法在所选日期亲自到场），反而立即回复说：“我们无法接受取消请求”。 我和我的伴侣一直在为这次旅行攒钱，但收到这样的回复真是糟透了。 更详细地说，他们有很多空房，因为6月不像7月那么忙。他们知道他们无法覆盖我错误预订的日期。所以这对他们来说显然是一个捞钱的机会。 7月我们到达新西兰后，他们甚至不让我和伴侣改日期。他们辩解说：“现在时间太近了，改日期太晚了”。这简直太可耻了，也证明他们只是想中饱私囊！ 最后，我别无选择，只好取消了预订。蒂卡普湖小屋酒店 (Lake Tekapo Cottages) 承诺，如果预订日期被别人预订，他们会退款给我（他们又一次把自己凌驾于顾客之上，以确保他们能拿到钱）。结果只有一晚被别人预订了。 他们甚至没有像承诺的那样回复我。我不得不再次联系他们，与他们争论，最后他们同意退还我三晚中的一晚。即便如此，我们收到的退款不是应得的165澳元，而是151澳元。希望我的14澳元能用来修理一些他们谷歌上有人评论过的管道和过时的家具。 我现在要自掏腰包344澳元，却要支付他们从未提供的服务。这无疑是不道德的行为，他们败坏了新西兰优秀、勤奋的住宿供应商的名声。 避免！避免！避免！ （原文） UNETHICAL COMPANY - THEY ONLY WANT YOUR MONEY - DO NOT USE THEIR PROPERTIES IF YOU ARE STAYING IN TEKAPO! TAKE YOUR FAMILY TO AN ETHICAL KIWI ACCOMODATION PROVIDER INSTEAD! As myself and partner were planning a trip to NZ’s South Island), I made the mistake of selecting the wrong dates to rent one of their properties. Instead of selecting 11-14 of July, I accidentally selected 11-14 of June. The cost of the 3 nights WAS $500 (AUD). IMMEDIATELY (I’m talking a 5 minutes) after I made the booking, I reached out to Lake Tekapo Cottages and explained the situation. Any ethical accomodation provider would be understanding in this situation (or so I thought). Instead of accepting my cancellation request on Airbnb, (I could not even physically be there for the dates selected as I live in Australia), their immediate reply was that: “We are unable to accept the cancellation request”. My partner and I had been saving for this trip and to get this response was terrible. To give more context, they had a number of open properties as June isn’t as busy as July. They knew they were not going to be able to cover the dates that I mistakenly booked. SO IT WAS A CLEAR CASH GRAB OPPORTUNITY FOR THEM $$$. They wouldn’t even let my partner and I change the dates to something in July when we arrived in NZ. They justified this by saying “it’s too close now to change the dates”. Which is just disgraceful and PROVES THAT THEY JUST WANTED TO POCKET THE MONEY! In the end, I cancelled my booking as I had no choice. Lake Tekapo Cottages advised they would refund me if the dates were covered by someone else (again putting themselves over their customers to ensure they take their $$$). Only one night was booked by someone else. They didn’t even get back to me like they had promised. I had to contact them again and argue, and finally they agreed to give me 1 nights refund out of 3. AND EVEN THEN, INSTEAD OF THE $165 AUD WHICH WE WERE OWED, WE RECEIVED $151 AUD. Hopefully my $14 was put to sorting out some of their plumbing and outdated furniture people have reviewed on google. I am now $344 out of pocket for a service they never provided. This is without a doubt unethical behaviour and they give good hardworking accommodation providers in New Zealand a bad name. AVOID AVOID AVOID.

（由 Google 翻译）绝佳地点，步行即可到达城镇和教堂 很容易找到，路标清晰 很棒的小屋，配有水疗中心，非常适合在寒冷的夜晚观星 一定会再来的 （原文） Fantastic spot so close to town & church walking distance Easy to find well sign posted Great cabin with spa perfect for viewing the stars on a chilly night Will certainly be back

（由 Google 翻译）美丽的小屋，还有我们称之为“小窝”的小屋，真是太浪漫了。小屋靠近小镇和教堂。 （原文） Beautiful cottages and ours called "the little nest" was so romantic. The cottage is close to the little town and the church.

（由 Google 翻译）我们在蒂卡普湖小屋的住宿体验棒极了！小屋温馨、干净，设施齐全，完美融合了舒适与魅力。宁静的地理位置，坐拥壮丽的湖景和环绕的群山，是放松身心的理想场所。 房东热情好客，细心周到，确保我们的入住体验从始至终都完美无瑕。我们强烈推荐蒂卡普湖小屋，如果您正在寻找一个在迷人自然环境中享受宁静休憩的度假胜地，那就来这里吧！迫不及待地想再来！ （原文） Our stay at Lake Tekapo Cottages was absolutely fantastic! The cottages were cozy, clean, and well-equipped, offering a perfect mix of comfort and charm. The serene location provided breathtaking views of the lake and surrounding mountains, making it an ideal spot for relaxation. The hosts were warm, welcoming, and attentive, ensuring our stay was seamless from start to finish. We highly recommend Lake Tekapo Cottages for anyone looking for a peaceful retreat in a stunning natural setting. Can't wait to return!

（由 Google 翻译）非常棒的一间民宿！超级喜欢！ 使用密码进入房子，里面应有尽有，干净舒适又整洁，还有洗衣机跟烘衣机可以免费使用。停车场很宽阔，觉得车子脏了也有喷水柱可稍作清理！ 电视很大，还有躺椅跟沙发椅，两间双人房以及两套卫浴，客厅还有一间厕所，让入住的我们感到非常开心！ 夜晚可以坐在阳台喝酒看星星，早上也能晒晒太阳；走路到湖边约15-20分钟，开车不到5分钟，到观星台约15分钟，很便利～ 这次住宿换了12个地方，Skyblue Tekapo是我心中评比第一名的民宿，推荐给大家！ （原文） 非常棒的一間民宿！超級喜歡！ 使用密碼進入房子，裡面應有盡有，乾淨舒適又整潔，還有洗衣機跟烘衣機可以免費使用。停車場很寬闊，覺得車子髒了也有噴水柱可稍作清理！ 電視很大，還有躺椅跟沙發椅，兩間雙人房以及兩套衛浴，客廳還有一間廁所，讓入住的我們感到非常開心！ 夜晚可以坐在陽台喝酒看星星，早上也能曬曬太陽；走路到湖邊約15-20分鐘，開車不到5分鐘，到觀星台約15分鐘，很便利～ 這次住宿換了12個地方，Skyblue Tekapo是我心中評比第一名的民宿，推薦給大家！

（由 Google 翻译）从预订网站预订了度假屋。无接触办理入住。他们向我们发送了进入房屋的密码。非常方便，还包括猕猴桃。我们预订了两卧室多乐士套房。 设施配套齐全。单位内有洗衣机和烘干机，但与其他单位共用。我们在那里时没有人使用它。免费清洁剂。 家具很便宜（生活和合作）但很舒适。 有些家具因使用过而有点脏。但确实值得期待。地方干净整洁。有锅碗瓢盆，有些厨房需要更换。当我们到达时，只有一茶匙。 当告诉工作人员时。他们急于尽快为我们找到更多东西。 有些锅碗瓢盆因过度使用而需要更换（见图）。淋浴龙头需要保养。向管理层发送消息，他们正在倾听并礼貌地感谢我们的反馈。 这个地方位于城镇附近。步行距离。停在单位外面。 它有点贵。两晚 945 美元。学校放假期间要了解。 （原文） Booked the holiday home from booking website. Contactless check in. They sent us the code to get into the house. Very convenient and included kiwi. We booked two bedroom dulux suite. Facilities are fully furnished. There are washing machine and drier in the unit but it is share with other unit. No one used it while we were there. Free detergents. Furniture are cheap (living and Co) but comfortable. Some furnitures are a bit dirty from used. But to be expecting really. Place is clean and tidy. There are pots and pan and some kitchen need to be replaced. When we arrived there are only 1 teaspoon. When told the staff. They rushing to find some more for us quickly. Some of the pots and pan need to be changed due to over use (see picture). Shower tap need to be maintained. Messaged the management, they were listening and politely thanks us for feedback. The place is located near town. Walking distance. Park outside unit. It is a bit pricey. $945 for two nights. To be understand duing school holiday.

（由 Google 翻译）很棒的住宿。现代时尚，浴室和厨房都很棒。环境安静。我会把这处瑰宝推荐给大家。 （原文） Excellent accommodation. Modern, stylish, amazing bathroom and kitchen. Quiet area. I will be telling everyone about this gem.

（由 Google 翻译）超级好！ （原文） Super nice!

（由 Google 翻译）很棒的地方，很棒的服务，价格有点高，但物有所值。 （原文） Amazing place, great service a bit on the higher side on the price but worth the money.

（由 Google 翻译）干净的住宿。住得很愉快 （原文） Clean accommodation. Enjoyed the stay here

（由 Google 翻译）很棒的住宿，物超所值 （原文） Fabulous accommodation and great value for money

（由 Google 翻译）在特卡波湖的 Alpine Studio 预订了我的爱彼迎，住得很愉快，房间很干净，布置得很好，设施也很好，更令人兴奋的是从房间看到的景色，Alpine Studio 就像天堂一样。 （原文） Had book my airbnb with Alpine STUDIO AT LAKE TEKAPO IT WAS nice stay and rooms were clean,good arrangement as well as the aminities were very good and what was more exiting was the view the view from the room and the Alpine studio was like havenly.

（由 Google 翻译）地理位置优越。房间漂亮又干净。唯一的缺点是床感觉就像睡在胶合板上，又薄又硬。地理位置优越，方便前往特卡波湖和夜间观星。 （原文） Great location. Nice and clean room. Only downside was that the bed felt like sleeping on plywood, thin and hard. Excellent location for access to Lake Tekapo, and for nighttime stargazing.

（由 Google 翻译）我住隔壁的别家，这里晚上看星星真的好棒 （原文） 我住隔壁的別家，這裡晚上看星星真的好棒

（由 Google 翻译）从隔壁房间，我们可以听到一切。此外，接待根本没有帮助我们。 （原文） From the next room, we could hear everything. Also, reception didn’t help us at all.

（由 Google 翻译）舒适 简单 隔音佳 配备齐全 （原文） 舒適 簡單 隔音佳 配備齊全

环境优美，位置极佳，凭窗赏湖，倚床观星，酒店布局优雅大气，富有情调。房间设施齐全，早餐饭菜可口，且有细致周到贴心的服务，让人在体验旅行快乐的同时依然享受家的舒适温暖。我们肯定还会回来的！

（由 Google 翻译）超棒的酒店！两居室宽敞舒适。工作人员很棒，墙上有一些被敲击过的痕迹，但除此之外，浴室很棒，餐具和生活必需品也齐全！第二天早上预订的早餐送到我们房间，真是太棒了！ （原文） Amazing hotel! The two bedroom room was spacious and perfect. Staff were amazing, there were a few marks on the walls from a bit of knocks, but otherwise amazing bathroom and heaps of cutlery and essentials! Breakfast pre-ordered to our room the next morning was amazing!!

（由 Google 翻译）我预订了一间单人豪华房，入住一天，非常舒适。酒店位于特卡波湖畔，地理位置优越，环境宁静，可欣赏美丽的湖景。房间一尘不染，清洁度极佳，并提供所有必要的便利设施，包括免费瓶装水。床头的天窗让您有机会在房间里仰望星空——不过，您需要在晴朗的夜空下才能完全欣赏到。工作人员热情好客，我们选择在客房内用餐，入住时他们就帮我们点了早餐。早餐送达及时，准备充分。酒店内停车方便快捷。总而言之，这次住宿体验周到细致，令人难忘。 （原文） I booked a Single Deluxe Room for a day, and it was a very comfortable stay. The hotel is in a great location in Tekapo, peaceful with nice views of the lake. The room was spotless, with excellent cleanliness and all the necessary amenities provided, including complimentary bottled water. The skylight above the bed, which gives you the chance to stargaze right from your room – though you’ll need a clear night sky to fully enjoy it. The staff were warm and welcoming, and they took our order for breakfast upon check-in as we opted for in-room dining. Breakfast was delivered promptly and was nicely prepared. Parking within the premises was convenient and hassle-free. Overall, a stay with thoughtful touches that made the experience memorable.

（由 Google 翻译）Galaxy Boutique酒店的客房布置精美，空间宽敞。我们的房间设有两间卧室、一个起居室兼小厨房和一个大浴室。主卧和起居室都拥有面向美丽的南阿尔卑斯山脉和蒂卡普湖的大窗户。小镇不大，步行即可轻松到达湖边，或者驾车环湖游览。每周三，这里都会举办当地集市，出售泰式美食、披萨、羊肉卷饼、鸡肉串、甜点、咖啡和其他各种美食。Galaxy Boutique酒店地理位置优越，方便前往所有景点。酒店服务周到，每天都有客房清洁服务，早餐也很丰盛。如果再次来到这个地区，我还会选择入住这里。 （原文） The rooms at Galaxy Boutique are well appointed and spacious. Our room has 2 bedrooms, a living and kitchenette area, and a large bathroom. The primary bedroom and living room have large windows facing the beautiful Southern Alps and Lake Tekapo. The town is small, so it's easy to walk to the shore or to take a drive around the lake. On Wednesdays, there is a local market with Thai food, pizza, lamb tortillas, chicken skewers, desserts, coffee, and other offerings. The Galaxy Boutique hotel is convenient to all of it. Service has been good with housekeeping straightening daily and ample breakfast. If we returned to this area, I would stay here again.

（由 Google 翻译）我预订了豪华湖景房，房间和景色绝对物超所值！从基督城开车过来要花很长一段路，但这家酒店就像彩虹尽头的宝藏。当工作人员打开门，我走进去时，从房间高处俯瞰特卡波湖的美景让我惊叹不已。我敢肯定，工作人员也很乐意用天窗来给我留下深刻的印象。可惜的是，那天是满月，而且多云，所以我没能欣赏到特卡波湖闻名遐迩的星空。不过，华丽的现代客房弥补了这一遗憾，酒店还设有一个浴缸，可以欣赏湖景。 工作人员非常棒，非常热情友好，乐于助人，尽管其中有几个人还在接受培训。 早餐：基本上都是煎炸食品，西红柿、培根、香肠、薯饼等等，你可以自己选择吃多少。酒店还提供欧陆式早餐，包括面包（我记得有烤面包机和果酱）、酸奶和香蕉。 酒店前面有停车位，但因为有一些空位，所以停车场已经满了，所以如果你开车的话，一定要注意。 迫不及待想再来住几晚！ （原文） I booked the Deluxe Lake View Room and the room and view definitely made it worthwhile! It was a long drive from Christchurch and the hotel was like a pot of gold at the end of a gravel rainbow. When the staff opened the door and I walked through, my breath was taken away by the view of Lake Tekapo from the height of the room. I’m sure the staff enjoyed impressing me with the skylight as well. Sadly, it was a full moon and it was cloudy, so I wasn’t able to admire the stars that Tekapo is famous for. But the gorgeous contemporary rooms more than made up for it, and there’s also a bathtub from which you can look out at the lake. The staff were great, really cheerful and helpful even though a couple of them were still being trained. Breakfast: it’s basically fry ups where you choose how many pieces of tomatoes, bacon, sausages, hash browns, etc. There’s also continental breakfast in the form of bread (i believe there’s a toaster and jams), yogurt and bananas. There’s parking up front but seeing that there were some vacancies, the car park was already full, so if you’re driving, do take note. Cant wait to be back again for more nights!

（由 Google 翻译）选择这家位于特卡波湖的酒店绝对是我做过的最好的决定。住在二楼，我能看到特卡波湖最美的景色。工作人员非常友好，让我感到很自在。我悠闲地度过了两晚三天，游览了附近的其他湖泊，包括普卡基湖和鲁阿塔尼湖。喝着白葡萄酒，欣赏美景真是太美了。如果我再来，我一定会再次选择这家酒店！ （原文） 테카포호수에서 이 호텔을 선택한 건 정말 최고의 선택이었던 것 같습니다. 2층에서 묵으니까, 테카포 호수가 한눈에 보이는 뷰가 최고였어요. 또 직원분들이 엄청 친절해서 마음도 편했습니다. 2박3일간 주변의 다른 푸카키, 루아타니와 호수 들르면서 너무 여유롭게 잘 보냈어요. 화이트와인 잔에 담긴 풍경이 너무 예쁘지 않나요..다음에 또 올일이 있다면 무조건 이 호텔로 또 선택할 것 같습니다!!!

（由 Google 翻译）酒店住宿体验很棒。房间视野开阔，配有宽敞的天窗和一流的现代化设施。工作人员非常友好，感谢你们让我们的入住体验如此温馨。酒店确实需要一些改进，比如房间的油漆和一些行李收纳设施。 （原文） Stay at the hotel was great. The rooms feature incredible views, large skylights and great modern features. The staff are so friendly, thanks for making our stay so welcoming. The hotel does need some love with paint required in the rooms and some hiding of bags to be built.

先后4年期间在这里住过3次，干净卫生整洁，虽然房子和设施比较老一些，整体环境还是维持的比较好，冬天房间晚上很暖和，洗澡热水充足水量大。 Stayed couple of times during 4years, cozy,warm room, tidy and clean kitchen, old house but worth the money in lake tekapo

（由 Google 翻译）很棒的住宿体验！离城镇很近。动物们都很棒。公共区域超级舒适。 我们入住期间下了一场大雪，工作人员非常棒，帮助所有客人把车挖出来。 一定会再次入住！ （原文） Great stay! Very close to town. The animals are great. Common areas super cosy. We had a big snow dump during our stay and staff were fantastic and helped all guests dig cars out. Definitely will stay again!

（由 Google 翻译）房间舒适干净，床很舒服，暖气也很给力。但是隔音效果很差，隔壁房间和公共区域的谈话声都能听见。此外，水压和水温也不稳定。我不推荐这家酒店，但如果你正在寻找经济实惠的住宿，并且能够忍受噪音，这里或许适合你。 （原文） The room is comfortable and clean, with a nice bed and powerful heater. However, the soundproofing is poor; you can hear conversations from the next room and the common areas. Additionally, the water pressure and temperature are unstable. I wouldn't recommend this place, but if you’re looking for budget accommodation and can tolerate the noise, it might work for you.

（由 Google 翻译）氛围很可爱。 我们住的楼里有三间共用浴室，但其中一间被水堵住了，看起来像游泳池。另一间有点异味，印象不太好。 房间里的暖气也非常差，所以热水袋是必备的。 如果你连续住几晚，这里没有清洁服务，所以你需要直接要求更换毛巾。那里有日本员工，只要你遇到他们，沟通起来很容易。不过，他们并不总是在前台…… 带厨房的那栋楼比较干净。有热水机和所有必要的设备。还有制作甜点的模具。 洗衣房只收现金。沿着一条狭窄的大门可以停放几辆车。 （原文） 雰囲気可愛い。 共同バスルームは私達が宿泊した棟には3ヶ所ありましたが、うち1ヶ所は水が詰まってプール状態。もう1ヶ所はなんか臭いであまり良い印象は受けませんでした。 部屋の暖房もめちゃめちゃ効きが悪いので、備え付けの湯たんぽ必須です。 連泊する場合は掃除が入らないので、タオルの替えは直接お願いしに行く必要があります。日本人の方も働いているので、会えさえすればコミニュケーションは簡単。ただしフロント常駐ではないです… キッチンがある棟は比較的綺麗。お湯が出る機械もあるし必要な器具は一通り揃ってます。お菓子作り用の型もありました。 ランドリーは現金のみ。駐車場は狭い門を入って下った場所に数台停められます。

（由 Google 翻译）独自旅行 很棒的旅舍，公共区域很棒，我遇到了很棒的人。 真的很干净。 户外区域也很棒。 旅舍后面有一个运动场，还有气球可以玩。这真的很酷！ 不过床不太舒服。 （原文） Solo traveler Good hostel, good commun areas, I met great people. Really clean. The outside areas are also great There is a sport court behind the hostel and they have balloons that we can use. This was really cool ! Beds were not really confortable though.

（由 Google 翻译）上个月我们很幸运入住了这家超棒的独立住宿。双床房干净舒适，共享空间很棒，房间里的动物也很可爱。共用浴室也很干净。附近有很多停车位，整体氛围很棒，谢谢。 （原文） Phenomenal independent accomodation that we were lucky to stay in last month. Twin room was clean and cosy, shared spaces were excellent and the animals on site were cute. Shared bathroom facilities also clean. Plenty of parking nearby and overall atmosphere was great, thank you.

（由 Google 翻译）非常干净整洁。自助办理入住手续（在主入口旁的小屋内）。厨房和公共区域位于您左侧的建筑物内。如果小屋/房屋外有指示牌标明设施位置会更好，尤其是对于迟到的客人。 （原文） Very clean and tidy. Self serving check in process (in the small hut by their main entrance). Kitchen and common area in the building on your left. It would be better if there are signs outside the huts/houses about where the facilities are, especially for guesses arriving late.