(由 Google 翻译)我给它两颗星,因为汉堡和薯条还不错,但不是很好,是相当标准的汉堡和薯条,我对此还算满意,但除此之外,我在这里运气不佳。我去肯尼特广场工作,这是我第二次决定尝试 Wayback Burger,两次都给我带来了问题。
第一次,我的订单被标记为准备就绪,所以我离开并到达商店时发现它还没有准备好。它被标记为完成,但直到我到达才开始制作,所以我不得不坐在那里等待大约 25 分钟。不仅如此,我点了一份热狗,却被告知他们没有,但直到我到达。 步行即可到达一家杂货店,热狗并不是一种特殊商品,但从其他评论来看,买不到热狗是很常见的。汉堡还不错,没什么特别的,但也没什么不好,只是一个普通的汉堡,薯条还不错。 我被收取了热狗的费用,并被告知我会得到退款,而且可能需要几天时间才能出现,但从未收到退款,但当我可以做任何事情时,我已经离开该地区回家了。
第二次,我点的是一个汉堡、“水牛鸡肉三明治”、薯条和一瓶水。再说一次,汉堡很好,薯条也很好,但“水牛鸡肉三明治”就是我在照片中收到的东西。我把它加引号是因为我什至不确定它是鸡肉。我选择了脆皮选项,但我没有意识到这意味着我实际上会收到一条油炸皮革条。酱汁也没有水牛的味道,也没有水牛酱的颜色。它的味道更像是辣椒酱。几乎没有鸡肉,只有面包屑、面包和酱汁。我还选择了芥末烧烤酱作为我的薯条蘸酱,但选择不使用它。当我打开它时,烧烤酱里面有干硬的旧酱块,以及某种透明/透明的块。最重要的是,他们没有任何瓶装水,所以在我点的 5 件商品中,只有 2 件是可用或可食用的。再说一次,瓶装水可以快速/轻松地购买来补充库存,这次我至少收到了瓶装水退款的通知。
我对杂货店提货的评论是针对工作人员是否是业主的。如果不是,我完全理解如果您必须使用个人资金就不能重新进货,因为看来这个地方已经被它的实际所有者遗忘了。
我去的两次,工作人员都很友好,但看起来他们只是人手不足或被这个地方的老板忘记了,就像餐厅一样。我第二次在晚餐高峰时段只有 1 个人在工作。
我知道食品行业的日子很艰难,由于新冠疫情、工人要求更高的工资、通货膨胀等原因,食品行业已经进行了削减,但似乎这个地方几乎是故意这样做的,希望能加快不可避免的关闭速度。要么是收入损失、质量控制/质量损失,要么是 FDA 关闭了我和其他人收到的物品。
(原文)
I'm giving it 2 stars because the burger and fries aren't bad, they're not great, pretty standard burger and fries which I'm ok with, but otherwise I've not had luck here. I travel to Kennett Square for work and this is the second time I've decided to try Wayback Burger, both times gave me issues.
The first time, my order was marked ready, so I left and arrived at the store to find it was not ready. It was marked complete, but hadn't even started to be made until I arrived so I had to sit there and wait for about 25 minutes. Not only that, I had ordered a hot dog only to be told they did not have any, but not until I arrived. There's a grocery store within walking distance and it's not like hotdogs are a special commodity, but it appears from other reviews that those being unavailable is pretty common. Burger was fine, nothing great but nothing bad either, just a normal burger, fries are good. I was charged for the hotdog and told I'd be refunded and that it can take a few days to show up, refund never was received but by the time I could have done anything, I'd already left the area to return home.
Second time, my order was a burger, "buffalo chicken sandwich", fries to share, and a bottle of water. Again, the burger was fine, fries were good, but the "buffalo chicken sandwich" was whatever I received in the picture. I am putting it in quotes because I'm not even sure it's chicken. I chose the crispy option, but I didn't realize that meant I'd literally receive a deep fried leather strip. The sauce also doesn't have a buffalo taste, nor buffalo sauce color. It tastes more like a chili based sauce. There was practically no chicken, just breading, bun, and bathed in sauce. I also opted for the mustard bbq sauce for my fries dipping sauce, but chose not to use it. When I opened it, the bbq sauce had dry, hard chunks of old sauce throughout it, as well as some kind of clear/transparent chunks. On top of that, they did not have any bottles of water, so of the 5 items of my order, only 2 were available or edible. And again, bottled water can be quickly/easily bought to restock, I did at least get a notification for refund this time for the bottle of water.
My comments on the grocery pick up are aimed at if the person working is the owner. If they're not, I completely understand not restocking if you had to use personal money as it appears this place has been forgotten by it's actual owners.
Both times I went, the staff working was friendly, but it appears they're just understaffed or forgotten by the owners of the place, just like the restaurant. There was only 1 person working on my second time during peak dinner hours.
I know times have been tough for the food industry and cuts have been made due to covid, workers requesting better wages, inflation, etc., but it seems that this place is almost doing it intentionally in the hopes to speed up the inevitable shutdown from either revenue loss, quality control/quality loss, or from the FDA shutting them down for the items I, and others, have received.