(由 Google 翻译)我收到了一张圣诞节礼品卡,这很好,因为我在其他地方的周日会收到甜甜圈,而且我总是愿意尝试新的地方。我的礼品卡上有 25 美元,并在卡上添加了 3 美元,以便通过应用程序完成我的订单。很奇怪,但没什么大不了的。我的订单是上午 8:30 的,直到在那之前我才收到消息说它已经准备好了,我在 8:45 之后收到消息说它已经准备好了。也没什么大不了的,只是信息而已。所以我去了商店,走进柜台。一位女士走过时“避免”目光接触,然后一位年轻人也做了同样的事情。就像他们试图表现得好像他们很忙或者他们不想在柜台工作一样。根本没有向我打招呼或打招呼。我不确定皮卡是如何工作的,因为我以前从未使用过邓肯应用程序,甚至从未去过这家商店。我碰巧看了一下,注意到柜台上有一个盒子,里面有几个袋子,上面有一个小盒子,上面有一个标签,碰巧是我的名字。因为它只是坐在柜台上,所以我不知道该怎么办。在两名员工尽力无视我之后,我只是开口问我是否可以接受他们?他们说,如果它在东西里,那就好走了,这很令人困惑,它不是在柜台上的东西里。我对这些袋子感到困惑,因为我只点了甜甜圈和芒奇金,我以为他们会把所有东西都装起来。我看了看袋子,发现里面有甜甜圈,就收拾好东西回家了。气氛非常僵持。然后我回到家,袋子里的甜甜圈是一种釉面巧克力,里面有苹果肉桂,肉桂遍布在巧克力甜甜圈上,对于买巧克力甜甜圈的人来说,味道有点不好。另一个袋子里有一个苹果油条和一个釉面蓝莓甜甜圈,它没有保持完整,因为油条毁坏了它,这可能是一个更好的选择,装进巧克力釉面的袋子里,甚至是普通的釉面甜甜圈。盒子里放了粉状的,但现在已经不存在了……盒子里的甜甜圈是 2 个巴伐利亚甜甜圈,配上巧克力或波士顿奶油,不管他们怎么称呼它们,还有几个车头灯以及其他一些种类。巴伐利亚/波士顿奶油甜甜圈中几乎没有任何奶油,车头灯完全被压扁了,还撒了一些奶油,这些都没有在应用程序中显示,否则无论如何也不会被订购。我为我的儿子订购了这些甜甜圈,他喜欢车头灯但讨厌洒糖,所以他最终没有吃掉任何甜甜圈。我想说的是,甜甜圈的甜甜圈部分又软又新鲜,奶油和馅料很少。这不是世界末日。我很高兴我只花了 3 美元自己的钱买它们。我对工作人员或流程没有留下深刻的印象,但这没关系,因为我会穿过马路去我常去的 Tops 去买我的周日甜甜圈,后悔今天没有去那里。
(原文)
I got a gift card for Christmas, which is nice because I get doughnuts on Sundays elsewhere, and I am always open to trying a new places. I had $25 on the gift card and added $3 more on the card in order to complete my order through the app. Weird, but not a huge deal. My order was for 8:30am, I didn't get a message saying it was being prepared til right before that, and I got the message it was ready after 8:45. Not a big deal either, but just information. So I go to the store and walk in and approach the counter. A lady walked by and "avoided" eye contact when she walked by, then a young man did the same thing. Like they were trying to either act like they were busy or they didn't want to work the counter. No greeting or acknowledging me at all.. I wasn't sure how a pickup worked, as I have never used a dunkin app or even been to this store before. I happen to look over I noticed on the counter there was a box with a couple bags and a little box on top with a label and happened to be my name. Being it was just sitting there on the counter i wasn't sure what to do.. After a the two employees tried their best to ignore me I just spoke up and asked if I just take them? They guy said if it's in the thing it's good to go, which was confusing, it wasn't in a thing it was on the counter. I was confused with the bags because I only ordered donuts and the munchkins, I thought they would box everything. I peeked in the bags, saw there were donuts in them and gathered my stuff and went home. The atmosphere was very standoff-ish. Then I got home and the donuts in the bags were a glazed chocolate with an apple cinnamon together in one bag, and the cinnamon was all over the chocolate donut and it was kind of off tasting for the person who got the chocolate donut. The other bag had an apple fritter abd a glazed blueberry donut, that didn't stay intact because the fritter mutilated it, that probably would have been a better option to go in the bag with the chocolate glazed, or even the regular glazed one from the box and put the powdery one in the box but at this point that's here nor there... The donuts in the box consisted of 2 Bavarian with chocolate or Boston cream, whatever they call them there, a couple headlights and a few other kinds. There was hardly any cream in the Bavarian/ Boston cream donuts, and the headlights were completely smooshed and had sprinkles, which aren't shown in the app or they wouldn't have been ordered anyway. I order those for my son who loves headlights but hates sprinkles, so he didn't end up eating any of the donuts. I will say the donut part of the donuts were soft and fresh, the creams and fillings were skimpy. It's not the end of the world. I'm glad I only spent $3 of my own money on them. I wasn't impressed with the staff or process, but it's okay because I will go across the street to my go-to place at Tops to get my Sunday doughnuts and regret not going there today.