(由 Google 翻译)写这篇评论让我很痛苦,因为我坚信我们必须支持本地企业。我经常光顾这家酒吧,因为它声称自己是享受美好夜晚的安全场所。然而,在这家酒吧待了多年之后,我不得不承认他们管理不善,虐待顾客。他们滥用PatronScan系统,导致许多人被不公平地禁止进入。这项禁令范围广泛,涵盖所有使用其系统的场所。我目睹了许多令人担忧的事件。由于数量众多,我只会列举其中几例。在以下所有事件发生时,我都是指定司机,并且完全清醒。以下所有事件都发生在不同的夜晚。
1) 我们当时坐在楼下的卡拉OK酒吧里。在关门前20分钟,老板告诉我们酒吧即将关门。我看到旁边的一个人问他们是否可以喝完他们的酒。老板说可以。大约2分钟后,酒吧招待开始喊“我们打烊了!”然后开始清理桌上的酒。那个要求喝完的人的酒桶被收走了。那人说:“她说我们可以喝完!” 酒保回答说:“我不在乎。我们关门了,快出去!” 那人(平静地)回答说:“冷静点。如果真的那么重要,我们走。我只是以为你们15分钟后就关门了,就这样。抱歉!” 通过许多共同的朋友,我得知他们已经回去把这个人禁言了。我亲眼目睹了这种情况,感觉他们真的虐待了这个人,因为那位顾客保持冷静,只是不明白为什么突然被叫出去。
2)我看到我的朋友和另一个人跳舞。他们手牵着手,跳着左右摇摆的两步舞。我的朋友穿着很高的细高跟鞋,喝了几杯酒。她没喝醉,只是有点醉了。她并不讨厌,她只是在跳舞。她不小心绊倒了,还把舞伴也绊倒了。老板非但没有问候她,反而冲到我朋友面前,冲他们吼道:“你得冷静点,别再这样了!”我朋友吓坏了,连连道歉。老板让她坐下,于是她走到我身边,坐了下来,直到那天晚上结束。她尴尬极了,哭着离开了酒吧。她不停地说自己只是绊倒了,并没有故意闹事。出门的时候,老板勉强道了个歉,语气咄咄逼人地说:“我只是觉得你跳舞的时候不应该摔成那样。仅此而已。”我朋友试图告诉她,她只是绊倒了,老板却置之不理。我最清楚有人喝多了,但这次她却不是。直到今天,我的朋友还在谈论老板制造的那场骚乱,说她很尴尬,因为大家都盯着她看,好像她是“那个喝醉的女孩”。她根本没喝醉。她现在再也不敢去LAMBDA喝酒了,因为她害怕一个不小心的举动会让她看起来像个不负责任的醉汉。
3) 我坐在老板旁边的一张桌子旁,他正在和我的朋友说话。我的朋友回来时一脸困惑。我问她怎么了,她说:“那个女人是老板。她告诉我,她能感受到人们的‘能量’和‘气场’。她说,如果她不喜欢别人,她会在店门口的顾客扫描器上找到他们,然后在晚上结束时把他们禁入。” 她接着说,老板说,如果有人来向她道歉,她通常会解除禁入,但我不知道如果被不公平地禁入,谁会愿意道歉?
我曾经是这家店的常客,但现在我实在无法忍受了。我对他们管理层的行为极其失望,并敦促其他人如果觉得他们的禁令不公平,可以在 Patronscan 上提出异议。如果你没有做错任何事,不要只是向店主道歉,要求解除禁令。
(原文)
It pains me to write this review, as I have a strong belief that we must support our local businesses. I frequented this bar because it claimed to be a safe place for a good night out. However, after attending this bar for many years, I have to acknowledge the poor management and their mistreatment of patrons. Their misuse of PatronScan leaves many people unfairly banned. This ban stretches far and wide, to ALL establishments that utilize their system. I have witnessed many concerning incidents. I will list ONLY A FEW below, because there are too many to count. During all of the below incidences, I was a designated driver and completely sober. All of the instances below are during different nights.
1) We were downstairs sitting at the karaoke bar. 20 minutes before closing, the owner told us that the bar was about to close. I watched a person beside me ask if they were allowed to finish their drink. The owner said yes. Approximately 2 minutes later, the bar tender began yelling "we're closed!" and started clearing the drinks from the table. The person who had asked to finish their drink had their bucket taken away. The person said, "she said we could finish our drinks!" The bartender replied, "I don't care. We're closed get out!" The person responded (CALMLY) "calm down. We'll go if it's that important. I just thought you guys closed in 15 minutes that's all. Sorry!" Through many mutual friends, I found out that they had gone back and banned this person. I witnessed this situation first hand, and felt like they had really mistreated this individual, as the customer stayed calm and was simply confused as to why they were suddenly told to get out.
2) I watched as my friend danced with someone. They were holding hands and doing a side to side, 2-step style of dancing. My friend was wearing very high stiletto heels, and had a few drinks. She was NOT drunk, but a bit buzzed. She was not obnoxious, she was simply dancing. She accidentally tripped and took her dancing partner down with her. Rather than asking if she was okay, the owner ran up to my friend, screamed at them, saying "YOU NEED TO CALM DOWN. STOP IT NOW!" My friend was mortified, and apologized profusely. The owner told her to sit down, so my friend came over to me and sat down for the rest of the night. She was incredibly embarrassed, and left the bar in tears. She kept saying that she just tripped, and she didn't mean to make a scene. On the way out the door, the owner gave a half apology, aggressively saying, "I just don't think you should dance until you fall like that. That's all." When my friend tried telling her she simply tripped, the owner dismissed her comment. I am the first to acknowledge when someone has had too much to drink, but this was not the case. To this day, my friend still talks about the scene that the owner made, and says she is embarrassed that everyone stared at her as if she was "THAT drunk girl." She was NOT drunk. She no longer feels confident to go to LAMBDA and have drinks, because she is scared that one false move will make her look like an irresponsible drunk person.
3) I sat at a table by the owner, who was speaking to my friend. My friend came back with a confused look on her face. I asked her what was wrong, and she said, "that woman is the owner. She told me that she can feel peoples 'energies' and 'auras.' If she doesn't like people, she said she finds them on the Patronscan they use out front and at the end of the night she bans them." She went on to say that the owner said she will often lift bans if people come apologize to her for their misconduct, but I am unsure of who would be willing to apologize if they were unfairly banned?
I was once a patron of this establishment, but I can no longer bring myself to go. I am extremely disappointed in their management's conduct, and I urge others to dispute their ban on Patronscan if they feel like it was unjust. Do not simply apologize to the owner to lift you ban if you did not do anything wrong.