奥罗拉的17家最佳面包店

（由 Google 翻译）我真的很想喜欢这家店，但我点的鸡蛋奶酪阿西亚戈百吉饼却平庸无奇。百吉饼几乎没烤熟，而且不值这个价。涂上奶油奶酪味道好极了，但要额外付费。爱因斯坦的百吉饼好吃得多，而且更物有所值。 （原文） I really wanted to like this place, but my asiago bagel with egg and cheese was mediocre. The bagel was barely toasted, and it was not worth the price. Cream cheese spread on it made it infinitely better, but you're charged extra for it. Einstein's has much better bagels and is a better bang for your buck.

（由 Google 翻译）这里的贝果一直都很棒，但一定要早点到才能挑到最好的（尤其是黑麦面包贝果）。 我在这里买贝果已经超过 5 年了，非常喜欢他们种类繁多的贝果和配料（尤其是奶油奶酪）。 商店的营业时间有时会根据不同的节假日和季节而变化，所以去之前一定要查看一下。虽然我从未使用过，但他们也提供在线订购服务，可以指定特定的贝果（以防那些通常买不到自己喜欢的贝果品种的人感兴趣），但店里并不提供所有贝果。 无论是早上快速便宜地买一个贝果，还是为朋友们买一打，这家大苹果贝果都是我未来很多年都会光顾的。 （原文） Always has great bagels, but be sure to get there early for the best pick (especially for pumpernickel bagels). I've been getting bagels from here for well over 5 years and really like the range of bagels and toppings (especially cream cheese) they have. Store hours sometimes change for different holidays and seasons, so be sure to check them out before going. Although I've never used it, there's also online ordering available that allows for choosing specific bagels (in case anyone who usually can't ever get their favorite bagel variety is interested), but it doesn't offer every bagel in store. Whether just getting a fast and cheap bagel for your morning or a dozen for your friends, this big apple bagels is one that I see myself coming to for many years in the future.

（由 Google 翻译）尝尝酸橙芝士蛋糕松饼，它绝对是正宗的！鸡蛋百吉饼很软。他们甚至为您的狗提供百吉饼！工作人员很友好，这是一次短暂而甜蜜的访问。 （原文） Try the key-lime cheesecake muffin, it definitely hit the spot! The egg bagel was very soft. They even have bagel treats for your dog! Staff was friendly, it was a short but sweet visit.

（由 Google 翻译）Big Apple Bag 绝对美味。它的老板真是慷慨大方。他们每年都赞助我们的特奥会团队，而且非常关心他们的社区！我强烈推荐这家餐厅！ （原文） Big Apple Bag is first and foremost delicious. It is run by truly the most generous owners. They sponsor our Special Olympics team each year and really care about their community! I would highly recommend this location!!

（由 Google 翻译）份量小得离谱。麦当劳的贝果都比这大。服务不错。不值6-7美元。 比小指还细，哈哈。 （原文） Portions are ridiculously small . Bigger bagel @ McDonald’s . Service is nice. Not worth the $6-7 Thinner then a pinky lol

（由 Google 翻译）今天第一次尝试这个地方。有不同品种的百吉饼，但很快就卖完了。我们周日早上 10 点来到这里，50% 的百吉饼都卖完了。百吉饼又软又新鲜，尝试了与纯奶油奶酪一起吃，味道鲜美。服务很快。不过咖啡还可以。我会成为这里的常客。 （原文） Tried this spot for the first time today. Different varieties of bagel available but they sell out really quick. We were here at 10 am on a Sunday morning and 50% of the bagels were sold out. Bagels are soft and fresh, tried them with the plain cream cheese and it tasted delicious. Service is quick. Coffee was okay though. I would be a regular here.

（由 Google 翻译）城里最好吃的百吉饼。服务也是一流的。10/10 推荐。 （原文） Best bagels in town. Service is also top tier. 10/10 would recommend.

（由 Google 翻译）我点了一个两层心形蛋糕，经典的三奶口味，中间还加了奥利奥奶油夹心。可惜的是，上桌的时候，我们立刻发现夹心完全没了。而且蛋糕本身也很干——一点也不像传统三奶蛋糕那种湿润的口感。 就我付的价格而言，我期待的品质要高得多。可惜的是，品质远不及。说实话，我吃过中学烹饪课做的蛋糕，味道比这更好。这真是个大败笔，尤其是对于定制订单来说。 （原文） I ordered a two-tier heart-shaped cake with a classic tres leches flavor and requested a whipped cream Oreo filling in the middle. Unfortunately, when it came time to serve the cake, we immediately noticed the filling was completely missing. On top of that, the cake itself was dry — nothing like the moist texture you'd expect from a traditional tres leches cake. For the price I paid, I expected a much higher standard. Sadly, the quality did not come close. I’ve honestly had better-tasting cakes made by middle school culinary classes. This was a major letdown, especially for a custom order.

（由 Google 翻译）这个蛋糕很漂亮，但绝对不值得花 101 美元，而且即使是它的大小，设计也不是我想要的，但颜色是正确的。文字甚至有点污迹，他们没有放我看到并同意的蝴蝶。我要求更换，但说他们没有其他可用的东西，这对于糕点店来说很奇怪。 （原文） The cake is pretty but definitely not worth paying 101 dollars for and certainly not even for its size, the design isn’t even what I asked for but the color is right. The writing is even a little smudged and they didn't put the butterflies I was shown and agreed on. I asked for them to be changed but said they didn’t have anything else available, which is very weird for a pastry shop.

（由 Google 翻译）蛋糕很好，但价格昂贵。我向他们要了像照片上的那样的圆形蛋糕，他们告诉我如果是生日聚会的话要250美元😳，但不值得。 （原文） The cake is good but it’s pricey .I asked them for round cake like the one on the photo they told me it’s 250$ if its for birthday party😳,but it’s not worth it.

（由 Google 翻译）花费 120$ 我很少给任何地方 5 星。 兄弟/坏人，相信我——这是我真正喜欢吃蛋糕和饼干的唯一地方。 一切都那么好——新鲜、柔软、味道浓郁。 专业提示：如果您打算订购阶梯蛋糕，请务必至少提前 2 天预订。他们不接受最后一刻的订单。也就是说，即使您走进去，您仍然会发现美味、新鲜的蛋糕可供享用。 气氛很可爱，蛋糕在你嘴里融化了。服务？一流的。 我订购的： • 5 块 M&M 饼干 • 5 块巧克力饼干 • 5 撒上饼干 • 1 个巧克力蛋糕（已预订，收到了展示的蛋糕 - 仍然很棒） 如果您爱吃甜食或只是想犒劳一下自己，强烈推荐。 （原文） Spent 120$ I rarely give 5 star to any place. Bro/baddie, trust me—this is the only place where I genuinely love eating cake and cookies. Everything was so good—fresh, soft, and full of flavor. Pro tip: If you’re planning to order a step cake, make sure to pre-order at least 2 days in advance. They don’t take last-minute orders for those. That said, even if you walk in, you’ll still find delicious, fresh cakes ready to grab. The ambience is lovely, and the cake literally melts in your mouth. Service? Top-notch. What I ordered: • 5 M&M cookies • 5 Choco chip cookies • 5 Sprinkle cookies • 1 Chocolate cake (pre-ordered, got the display one — still amazing) Highly recommend if you’ve got a sweet tooth or just want to treat yourself.

（由 Google 翻译）每次家人给La France一次机会，蛋糕上就又会犯一次错误。很多次活动都只剩下对蛋糕和错误的批评。当La France的员工被提醒时，他们似乎甚至没有道歉。 我本来不想写这篇评论，但我也觉得他们作为一家本地企业，并没有为社区做出任何贡献。 他们做的烘焙食品很棒，别误会，他们只是总是把事情搞砸，却毫不在意。希望下次我们再去的时候，我能更新这篇评论，给个更高的分数。 （原文） Every time family gives La France another chance, it's another mistake on a cake. Multiple events have gone to nothing but critique about the cakes and the mistakes. When brought to the attention of La France, the employees don't even seem apologetic. I was trying not to make this review but I also don't see them supporting the community as a local business. The baked goods they make are great, don't get me wrong, they just always mess things up for us and don't care. Hopefully I can update this for a better score next time we give them a shot.

（由 Google 翻译）我买了一个三奶蛋糕，本来想是椰林飘香口味的，结果它就只是普通的蛋糕，加了一点牛奶。对于一个中等大小的蛋糕来说，这甚至都不是我想要的，我花了46美元才买到，我真是期待太多了。 （原文） I bought a tres leches cake that was supposed to be pina colada flavored and it was just a regular cake with a little bit of milk. For a medium sized cake, that wasn’t even the cake I ordered but payed $46 dollars for, I really expected more.

（由 Google 翻译）这蛋糕看起来真漂亮，我迫不及待地想尝尝。尝过之后，我这辈子从未经历过如此糟糕的体验。糖霜的味道就像药一样。我立即联系了面包店，却被告知店主不在。我的联系方式是留给店主的；之后再也没有人回电。一周后，我又打了三次电话，店主都不在。我再也不会在这家面包店买甜甜圈了。还是另寻面包店吧！ （原文） This cake looked beautiful, and I was excited to taste it. Upon tasting the cake, I have never experienced such displeasure in my life. The icing tasted like medicine. I immediately contacted the bakery and was told the owner wasn’t there. My information was left for the owner; I never received a return call. A week later, I’ve tried calling 3 different times and the owner wasn’t there. I would not buy a doughnut from this bakery. Find another bakery!

（由 Google 翻译）我不喜欢发表负面评论。但这个地方提供的垃圾太糟糕了，我不得不说出来。这是我吃过的最糟糕的“椒盐卷饼”。湿漉漉的，原始的，而且价格极其过高。 （原文） I don't like posting negative reviews. But the trash this place serves is so bad I just had to speak up. These were the worst "pretzels" I ever had. Soggy, raw and extremely overpriced.

（由 Google 翻译）糟糕的客户服务没有准备好足够的食物...... 排长队 （原文） Bad customer service not enough food ready…. long waiting line

（由 Google 翻译）椒盐卷饼还行。收银台的员工不太好。要肉桂椒盐卷饼的时候，我得说两遍以上，因为我说不清名字，尽管我指了好几次，而且它们就在收银台旁边！！我觉得不说全名指着一个，他们肯定听不懂！员工也不太乐于助人！对说西班牙语的顾客很粗鲁，感觉很像在嘲笑他们，因为他们不能正确表达自己的想法。这个地方需要双语员工，不仅如此，还需要有主动性的员工，而不是只是站在那里看着别人挣扎。 （原文） Pretzels where ok. Employee at the register not so nice. Asked for the cinnamon pretzels had me say it more than twice because I couldn't say the name correctly even though I pointed at them various times and they are right next to the cash register!!i dont think not saying the full name and pointing one wouldnt understand! Also not very helping employees! Very rude to spanish speaking customers and felt very mocking because they couldn't express themselves correctly. This place needs to have bilingual speakers and not only that but also employees with initiative and not just standing there watching others struggle.

（由 Google 翻译）两家店的柠檬水都卖光了。一家店3瓶水要11美元，另一家店3份原味椒盐脆饼要42美元。 不值得。 （原文） They were out of lemonade at both locations 11.00 for 3 bottles of water at one location and 42.00 for 3 orders of original pretzel bites at another. Not worth it.

（由 Google 翻译）我们通过应用程序下了移动订单，然后前往该地点取货。我们向工作人员出示了确认电子邮件，但他们将我们带到了商场的另一家商店。当我们去了另一家商店后，我们被告知他们从未处理过任何在线订单。然后我们回到这个位置，他们仍然坚称没有收到在线订单。然后另一位工作人员问我们的名字，发现我们的订单已经准备好了，食物已经放在那里了。给我们错误信息的工作人员仍然非常粗鲁和不耐烦。 当外面94度左右的时候，他让我们在两家商店之间往返，但他一点也不觉得抱歉。我们理解人们会犯错误，但当您向客户提供误导性信息时，您至少应该道歉。这家店的经历真的很糟糕，我们永远不会回到这个地方。 （原文） We placed a mobile order via the App and went to this location for pickup. We showed the confirmation email to the staff but they sent us to the other store in the mall. After we went the the other store, we were told that they never processed any online order. Then we came back to this location, and they still insisted there was no online order received. Then another staff asked our name and found our order was ready and the food had been sitting there. The staff who gave us wrong info was still very RUDE and IMPATIENT. He made us to have a round trip between 2 stores when it was around 94 degrees outside, but he didn’t feel sorry at all. We understand people make mistakes, but you should at least apologize when you give the customer misleading information. It was a really terrible experience at this store, we will never come back to this location.

（由 Google 翻译）买了几杯柠檬水和一个椒盐卷饼。 我从安妮那里吃过的最糟糕的。 煮过头了，很硬，没有黄油味。 我已经很长时间没有吃过这些了，非常期待享受。 太令人失望了。 也许我们应该尝试一下奥特莱斯购物中心的其他地方，但我们太生气了。 很长一段时间都收不到了。 （原文） Bought a couple cups and lemonade and one pretzel. Worst I've ever had from an Anne's. Overcooked, tough, no nice buttery flavor. I haven't had these in a long time and was looking so forward to enjoying. So disappointing. Maybe we should have tried the other location in the outlet mall but we were too mad. Won't be getting any for a long time.

（由 Google 翻译）商店实际上是在晚上 7:30 关门的，但商店的营业时间是晚上 8 点 （原文） Literally the store was closed @7:30 doors locked but the store hours close @8pm

（由 Google 翻译）我每周至少来这里四次，上班前喝咖啡，有时也给别人买甜甜圈……我偶尔也会点错菜或遇到客服问题……但这对我来说不算什么……平时早上的女士们都很棒！……但今天是我的大忌。 他们把我的咖啡递给了我前面的女士，她当时在车里等正确的订单……然后她又把咖啡还给了我。 我问他们是否换了新的，他们说是的。当我开车离开时，发现塑料杯上粘着一根长长的黑头发。我回去要了一个新的……当另一个女孩问发生了什么事时，没有道歉，只是窃笑和大笑，开车经过的女孩说上面有头发……真恶心，你竟然觉得这很有趣。 我告诉她算了，把钱留着。我再也不来这家店了。说它是新鲜事是一回事，但嘲笑有人在食物中发现头发又是另一回事。 （原文） I come here at the minimum four times a week for coffee before work and sometimes donuts for others.. and I’ve had some wrong orders or customer service issues from time to time.. not that big of a deal for me.. the ladies during the week in the morning are awesome! ..but today was it for me. They gave my coffee to the lady in front of me which she had in her car while she waited for her correct order.. and then she handed it back. I asked if they made a new one and they told me yes. As I pull away there’s a big black hair stuck to the plastic cup. I go back and ask for a new one .. no apologies just snickering and laughter when the other girl asked what happened and the drive through girl said there’s hair on it.. that’s disgusting that you would think that’s funny. I told her forget it and keep the money. I’ll never come back to this location again. It’s one thing to say it’s a new one.. but to laugh about someone finding hair in their food is another..

（由 Google 翻译）很遗憾，这家店的服务越来越差了。手机下单可能要等10到15分钟，所以做好心理准备。我觉得最糟糕的是服务。我不知道是不是那位脸上长雀斑、扎着发髻的老太太服务态度特别差。我听到她抱怨我那“2美元的订单”，因为我要求多加点杏仁奶，咖啡里的杏仁奶少得可怜，而我点的就是杏仁奶，为什么不能要求加足呢？不管是2美元还是20美元，她都这么想。而且咖啡的味道还是很糟糕（这已经不是第一次了），我不知道是不是咖啡放了很久。我肯定会去一家服务态度更好的分店，这样既省了他们的时间，也省了我的时间。就连乔利埃特那家店的服务都比这家好。至少等顾客走开之后再抱怨吧？ （原文） Sadly this location has been getting worse and worse. Mobile orders can take 10/15 minutes so be prepared. What’s worse in my opinion is the service. I don’t know if one of the older ladies with freckles and a bun have horrible customer service. I could hear her complain about my “$2 order” because I asked for more almond milk because the coffee barely had any and I ordered that so why would I not ask for it to be done correctly? Regardless if it was 2 or 20 dollars? And the coffee still tasted horrible (not the first time) so not sure if the coffee was an old batch or what. I will definitely save their time and mine by going to a friendlier location. Even the location in Joliet has better service. At least wait for the customer to finish walking out before complaining?

（由 Google 翻译）10点14分订餐。 10点35分终于收到食物了。与此同时，我们后面的 5 个人收到了他们的食物。 我们通过售货亭订购。 也许信息亭坏了。 员工甚至无法来到柜台前查看我们是否需要帮助。 6 个人在工作，服务非常差。 根本没有组织。 （原文） Order food 10:14. Finally received food at 10:35. Meanwhile 5 people behind us received their food. We ordered through kiosk. Maybe kiosk is broken. The employees couldn’t even come to the counter top to see if we needed help. Very poor service with 6 people working. Not organized at all.

（由 Google 翻译）这些甜甜圈店简直烂透了。甜甜圈很少新鲜，库存也不稳定。过去三周，我去了三家店，一家在伊利诺伊州奥罗拉郊区，两家在印第安纳州费舍尔斯。每次我带回来的甜甜圈都变味了。我已经笑了1800多分，但可惜的是，我以后再也不会去了。克罗格的面包房里有更新鲜的甜甜圈。真令人失望。 （原文） These donut shops have gone to crap. Donuts are rarely fresh and inventory is unreliable. I visited three stores in the last three weeks one in suburban Aurora, IL and the two in Fishers, IN. In each case, I came home with donuts that tasted stale. I've cracked up over 1800 points but sadly don't think I'll ever visit again. Kroger has fresher donuts in their bakery. Disappointing.

（由 Google 翻译）这位先生人很好，但咖啡味道有点老，牛油果吐司也不如我预期。每个人都有自己的特色，希望他们的食物/饮料能做得更好。 （原文） The gentleman was very nice, but the Coffee tasted old and my avocado toast was not as I expected. To each is own but hope they get better with the food/drinks.

（由 Google 翻译）我喜欢这个地方——这里的人都很友善，环境总是很干净，而且现在还装饰着万圣节的饰品。我喜欢看到这里热闹的样子，这里是享用美味咖啡和食物、放松身心的好去处。谢谢！ （原文） I love this place--the people are very pleasant, the place is always clean and currently decorated for Halloween. I love to see this place busy, this is a great place to unwind with great coffee and food. Thank you!

（由 Google 翻译）这家店的甜甜圈是我吃过最新鲜的……食物做得也很地道，员工也很友善。 （原文） Donuts are the freshest I’ve had at this location.. food comes out how it should and staff is nice.

（由 Google 翻译）我的生日蛋糕太干了，我们只要求加奶油，结果他们还是放了奶油。我们点了一个带照片的蛋糕，他们把照片放在了蛋糕中间，而不是铺满整个蛋糕。真是浪费了100美元。 （原文） My birthday cakes was dry we asked for only whipped cream and they still put buttter cream. We had a photo cake and they put the photo in the middle of the cake instead of covering the entire cake. A waste of $100

（由 Google 翻译）如果您从未去过墨西哥面包店，那绝对值得一试。种类繁多，服务始终很棒。 唯一的缺点是很多时候你不知道自己从货架上买了什么。 继续尝试其中一个吧☺️ （原文） If you have never been to a Mexican bakery, it's definitely worth a try. So many varieties and always great service. The only downside is that many times you don't know what you're picking up from the shelves. Just go ahead and try one of each ☺️

（由 Google 翻译）我们订购了一个狗狗巡逻队主题的蛋糕，设计和味道都非常好。 （原文） We ordered a paw patrol themed cake, both design and taste are really good.

（由 Google 翻译）我在这里住了大概一年，今晚想尝尝家乡的美食。我对大多数乳制品过敏，比如奶酪和奶油，所以我不得不解释我想要一个不加奶酪的torta。我的西班牙语不太流利，所以我觉得这才是主要问题，但这家店的体验真的很棒。我给这家烘焙店四星的唯一原因是，虽然所有东西都摆放得井井有条，但所有物品都没有标签。不过我一定会再来的。谢谢。 （原文） I've lived here for about a year and tonight I felt like trying some food close to home. I'm allergic to most forms of dairy, like cheese and cream, and I had to explain that I wanted a torta with no cheese. I don't speak Spanish fluently so I think that was the main issue, but it was amazing. The only reason I have this bakery 4 stars is because, while everything was extremely neat and organized, there weren't any labels for the items. I will absolutely return though. Thank you.

（由 Google 翻译）找到女儿的成人礼蛋糕可不容易，直到我来到纽约街的La Chicanita面包店。从我走进店里的那一刻起，我就享受到了优质的服务。服务员Jackie耐心又亲切地指导我选择蛋糕的尺寸和口味。面包师设计的蛋糕完全符合我女儿的喜好。而且价格也是我能找到的最合理的。这是我第一次在这家面包店订购蛋糕，以后我一定会再来参加任何活动。强烈推荐！ （原文） Buscar el pastel de quince años de mi hija no fue facil, hasta que llegue a La Chicanita Bakery en la calle New York. Desde el momento que entre, recibi un excelente srvicio. Jackie, la chica que me atendio, me guio en la eleccion del tamano y sabores del pastel con mucha paciencia y amabilidad. El repostero hizo el diseno del pastel exactamente como mi hija lo queria. Y el precio fue el mas razonable que encontre. Esta fue la primera vez que ordene un pastel de esta panaderia y seguramente volvere para cada evento que tenga. Super recomendada!!

（由 Google 翻译）我已经买蛋糕超过 15 年了！！我买了一个半托盘 3 种牛奶蛋糕，他们单独向我收取了所有费用：装饰费 17 美元，名字费 15 美元，可食用纸质徽标费 15 美元，金珍珠费 15 美元，再加上半托盘 75 美元，蛋糕总共 137 美元，当我拿起蛋糕时，蛋糕没有我要的颜色，所谓的经理没有听取他们犯的错误，当我订购蛋糕时，他们要求我拍照，因为那位女士只告诉我为什么蛋糕没有丝带，而颜色是樱桃色而不是紫色，总之她不让我说话，我说她很蠢，她向警察报了案，说我侮辱了她，但她没有解释为什么不让我说话，她把蛋糕拿走退还我的钱，当时还有人在等蛋糕，最后警察什么也没做，所谓的经理限制了我，因为她觉得我太亲密了，她从来没有向摄像机展示发生的事情，也没有拍下蛋糕收据的照片然后才把蛋糕交给他​​们去取，因为他们不再给你取了，而你甚至无法证明他们是如何多收你钱的！！ （原文） Tengo mas de 15 anos comprando pasteles!! Compre un pastel de 1/2 charola de 3 leches y me cobraron todo separado $17 por la Decoración $15 por el nombre $15 por un logo de papel comestible $15 por unas perlas de color oro MAs $75 de la 1/2 charola , en total $137 por el pastel y cuando lo recojo el pastel no tiene Los colores Que pedi , la disque Manager no escuchaba Los errores Que cometieron, cuando encargue el pastel me pidieron una foto, pues la senora solo me decia Que por Que no lleve un liston cuando el color era guindo No Morado, en fin nunca me dejo hablar y le dije estupida y le hablo a la Policia, diciendo que la insulte Que si lo hice pero no explica Que no me dejaba hablar y me quito el pastel para regresarme el dinero , cuando yo tengo jente esperando el pastel, Al final la policia no hiso nada , la disque Manager me retrinjio por Que se sentia intimidad Cual nunca enseno las camaras de lo Que paso., o y saquen fotos de recibos del pastel antes de entregarlos para recojer el pastel por Que para recojerlos ya no te lo dan y ni puedes demostrar como te estan sobre cobrando, !!

（由 Google 翻译）玉米粉蒸肉真是难吃极了。它其实就是一块面团，上面加了点莎莎酱，再加点肉。面团的味道也不太对劲。 （原文） Tamales are absolutely awful. It’s literally just dough with a hint of salsa and a relay any meat. The dough flavor also doesn’t taste right.

（由 Google 翻译）今晚，我点了一杯非常美味的咖啡饮料（加燕麦奶）。由于我在呼叫中心工作过夜，我们在午夜左右收到团体订单。 我最近订购了两次，没有任何问题。今天喝完之后，我的胃立刻就不舒服了。我无法证明这一点，但我的肠胃会告诉你这是普通的牛奶。我已经恶心了好几个小时了 我晚上在呼叫中心工作，这让我很难坐在座位上完成工作。 我给 Dunkln Donuts 门店打电话，接电话的女工说她今晚的任何订单都没有使用燕麦奶。正如你从我的杯子上看到的，我肯定点了燕麦奶。 我不知道我是否可以再次相信自己的直觉来到这个 Dunkln 地点。 （原文） Tonight, I ordered a very tasty coffee beverage (with Oatmilk). Since I work overnight in a call center, we pick up our group order around midnight. I ordered it 2 other times recently with no issues. Today, my stomach was bothered immediately after I drank it. I cannot prove it, but my stomach & intestines will tell you this was regular cows milk. I've been nauseated for hours. I work nights in a call center, and this made it difficult to stay at my seat & get my job done. I called the Dunkln Donuts location, and the female worker that answered said she didn't use Oat milk on any orders tonight. As you can see by my cup, I definitely ordered Oatmilk. I don't know if I can trust my gut to this Dunkln location again.

（由 Google 翻译）我通常不会留下评论，但最近在这家Dunkin’的体验实在令人失望，我觉得有必要分享一下。 我去了免下车取餐通道，服务员递给我一杯热咖啡，尽管我点的是冰咖啡。难免会出错，所以我礼貌地告诉了窗口的员工。她很快就纠正了，我很感激。 然而，在等待的时候，我无意中听到另一位员工（我记得是负责免下车取餐的那位）对我发表了一些粗鲁的评论。透过敞开的车窗，我能清楚地听到她的声音。我平静地告诉窗口的员工，事情其实没那么严重——有时扬声器会让人听不清楚——但她的同事这样谈论顾客既没必要，也很不专业，尤其是在她能听到的范围内。 我以前从事过零售业。我知道这很令人沮丧。但如果你选择从事客户服务工作，那么基本的专业素养和尊重是这份工作必不可少的。如果你真的需要发泄，至少要注意远离顾客能听到的地方。 我并没有粗鲁无礼，也没有大声说话——我只是纠正了一个小错误。结果，他们却像我做错了什么一样对我进行批评。说实话，这给我留下了很不好的印象。我希望这家店能借此机会提醒员工注意职场行为的规范。 （原文） I normally don’t leave reviews, but my recent experience at this Dunkin’ was disappointing enough that I felt it needed to be shared. I went through the drive-thru and was handed a hot coffee, even though I had ordered an iced one. Mistakes happen, and I politely let the employee at the window know. She quickly corrected it, which I appreciated. However, while waiting, I overheard another staff member (I believe the one taking drive-thru orders) making rude comments about me. I could clearly hear her through the open window. I calmly let the employee at the window know that it really wasn’t that serious — sometimes the speaker makes it hard to hear — but it was unnecessary and unprofessional for her coworker to be speaking about a customer like that, especially within earshot. I’ve worked retail before. I get that it can be frustrating. But if you choose to work in customer service, basic professionalism and respect should come with the job. If you absolutely need to vent, at least have the awareness to step away from where customers can hear you. I wasn’t rude, I didn’t raise my voice — I simply corrected a small mistake. And for that, I was talked down about like I had done something wrong. Honestly, it left a really bad taste in my mouth. I hope this location takes the opportunity to remind their staff about appropriate workplace behavior.

（由 Google 翻译）我是一名 Uber 司机，每次我到这个地点取订单时总会出现一些问题，要么需要很长时间，要么订单中缺少某些内容，上次我取 Uber 订单时，我给他们计时了，他们花了 15 分钟才准备好订单，加上客户下订单和我收到订单之间的时间，他们将送货订单作为最后的优先事项，这种情况发生了很多次，我不会再从这里接受订单，我总是最终等待 10-15 分钟对于已经下的订单，并且在我到达那里时应该已经完成​​，这个位置的管理充其量是残暴的 （原文） I’m an Uber driver and every time I come to this location to pick up an order something is always wrong, either it takes forever, or something is missing from the order, I timed them the last time I picked up an Uber order it took them 15 minutes to get the order ready, plus the time between the customer placing the order and me getting it, they make delivery orders their last priority, it’s happened many times, i won’t be taking orders from here again, I always end up waiting 10-15 minutes for an order that was already placed, and should have been finished by the time I get there, the management at this location is atrocious at best

（由 Google 翻译）服务差，他们好像对顾客很生气！他们不给你真正想要的东西，服务员上菜时心情也很糟糕！不管菜品如何，服务都需要改进，所以他们才这么热情周到！几乎所有的Dunkin店都是这样。 （原文） Mal servicio parecen estar enfadados con los clientes!! No te dan lo que realmente quieres, las chicas tienen muy mal humor para atender!! Independientemente de la comida el servicio debe mejorar para eso están para ser amables y atentos!!casi es en todos los dunkin

（由 Google 翻译）我开车去得来速买了饮料，结果发现不是我点的。我点了一杯卡布奇诺，打电话过去，接电话的女士态度很差，说这不是她的错，是她不会点单。她把浓缩咖啡和牛奶混在一起，味道苦得要命，她居然还笑了。我进去之后，她正坐在那儿玩手机，根本不想帮忙。后面有两个人过来嘲笑我，说我笨，不会点单。那三个人都是拉丁裔，店里唯一的黑人女士倒是想听我解释。顺便说一下，他们一开始不想退款，等了20分钟后，因为我不肯走，还想打电话给其他店让他们退款，最后才退的。 （原文） Came thru the drive thru got my drinks and what I ordered wasn’t it I ordered a cappuccino called and the lady was aggressive said it’s not her fault I don’t know how to order she made a concoction of expresso with milk that was so bitter she starts to laugh I come inside and she is on her phone sitting and didn’t want to help 2 people from the back come laughing that I’m stupid I don’t know how to order all 3 Latino the only Blk lady was trying to hear me out btw they didn’t want to refund me after 20 min of wait they did because I wasn’t leaving and trying to call another facility up to make them refund me

（由 Google 翻译）今天早上的体验糟透了！我点的东西都没收到。而且火腿羊角面包中间都是冷的！太恶心了，太令人失望了。不会再来了 （原文） Horrible experience this morning! Did not receive what I ordered. Also Ham croissant was cold in the middle! So disgusting & disappointing. Won’t be back

（由 Google 翻译）他们的“大杯”拿铁严重亏待你。以后再也不去Dunkin了。这在其他分店也已经不是第一次了。 （原文） They severely shortchange you on their “Large” lattes. Never coming back to any Dunkin again. This is not the first time they’ve done this at other locations too.

（由 Google 翻译）我点了四包肉桂卷。他们有 3 个托盘，每托盘 12 个。收银员说他们不能给我四包。他们会向我收取个人费用。我要求见经理。经理说他们没有四个公园。我问他们是否可以给我做一份，因为有 36 个面包卷可供享用。她是的，但他们必须向我收取单独的费用，因为没有四个公园。我问为什么。 “因为没有制作四包。” （原文） I ordered a four pack of cinnamon rolls. They had 3 trays of 12 out. The cashier said that they could not give me a four pack. They would charge me individual. I asked for the manager. The manager said they did not have any four parks. I asked if they could make me one since there was 36 rolls sitting ready to serve. She yes, but they would have to charge me individual prices because there were no four parks. I asked why. "Because there aren't four packs made."

（由 Google 翻译）如果可以给零星，我肯定会给零星。我下午四点半左右去的。几个月来我一直很想吃他们家的肉桂卷。我以后再也不会去了。我走到柜台点餐。店员一边工作一边忙着和朋友用西班牙语聊天。她可能以为我不会说西班牙语，因为当她朋友问她是否会接待我时，她说哦，她可以等。我用西班牙语说，看来你不想接待我。当她意识到我会说西班牙语时，她立刻跑过来接待我。非常不专业。以后再也不会去了。难怪没人去那里。后来经理给我回了电话，说我可以回去点任何我想点的东西。我只想点我平时常点的六包装。于是我去了店里，店员给老板打了电话。老板告诉我，如果顾客服务不好，他们会给顾客一杯咖啡作为补偿。 （原文） If I could give zero stars I would. I went here around 4:30 pm. I have been craving a cinnamon bon from here for months. I will never go again. I walk up to place order. The associate was busy speaking Spanish to what I would assume a friend while she was working. Guess she thought I did not speak Spanish, because when the friend asked her if she was going to take care of me. She said oh she can wait. I said in Spanish, guess you dont want to take care of me. When she realized I spoke Spanish she came running over to take care of me. Very unprofessional. Never again. No wonder why no one goes there. So got a call back from manager that said to come back in and I could get anything I want. All I want was the 6 pack that I normally get. So I went in and the associate called the owner. Who told me that they give custimers a cup of coffee when they get bad service

（由 Google 翻译）服务很棒。价格有点高，但与其他商场的食品选择相比可能不高。那里并不忙，我感觉自己是一位尊贵的顾客。我不熟悉菜单选项，工作人员很乐意提供帮助。我点了一杯冰咖啡，不幸的是，没有无糖口味的选择。所以，他们减少了味道的喷射，所以它不像我去过的其他地方那么美味。如果我点了肉桂卷，我的评分可能会更高。我不得不减少糖和麸质，所以冰咖啡是我能做的最好的。我很乐意看到 Cinnabon 尝试推出无糖、无麸质的选择。没有其他人统治过这个领域。 （原文） Service was great. Prices are a little high, but probably not compared to other mall food options. It wasn't busy and I felt like a valued customer. I wasn't familiar with the menu options and the staff was happy to help. I ordered an iced coffee and unfortunately, there wasn't a sugar-free flavor option. So, they reduced the squirts of flavor so it wasn't as tasty as other places I have visited. If I had ordered the cinnamon rolls, my rating probably would have been higher. I have had to reduce my sugar and gluten so the iced coffee was the best I could do. I would love to see Cinnabon venture into a sugar-free gluten-free option. No one else has dominated this space.

（由 Google 翻译）通过他们的应用程序订购了一个上面有 Reese's 杯子的肉桂卷中心作为外带订单。虽然商店员工很好，但产品呢？一点也不好，肉桂卷中心又干又硬。现在，肉桂卷的中心应该是鲜嫩多汁、美味可口的，对吧？当你从 Cinnabon 购买“肉桂卷中心”杯时，你会期待什么？对！所有粘稠的肉桂卷中心！但是等等！根据这家店的经理的说法，我们顾客错了！全尺寸的肉桂卷中心都是粘稠的，而肉桂卷中心不是。这怎么解释？我想我的才几天前，他们就不在乎。钱打了水漂，我把它扔掉了，甚至一半都没吃。 外面可能有诚实守信的 Cinnabon 店。但这家绝对没有。 （顺便说一句，别费心去做 Cinnabon 的反馈了，就像我说的，店长才不在乎差评呢。发一封邮件就完事了。） 不。再也不去 Fox Valley Mall 的 Cinnabon 了。 （原文） Ordered a center of the roll with Reese's cups on top as a to go order via their app. While the store employees were nice, the product? Not at all, dry and hard center of the roll cup. Now, the center of a cinnamon roll is supposed to be succulent, juicy and just delicious, right? What would you expect when you buy a 'Center of the roll' cup from Cinnabon? Right! All the ooey gooeyness of a center of a cinnamon roll! But wait! We're customers are wrong according to this store's manager! The full size roll center is ooey and gooey, the center of the roll cup is not. How does that make sense? I think mine was just a couple of days old already and they just didn't care. Money down the drain, I threw it out not even eating half of it. There might be going and honest Cinnabon locations out there. This one is definitely not. (By the way, don't bother doing the cinnabon feedback thing, as said, the store manager doesn't care about bad feedback. Sends the obligatory one email and then is done with the customer). Nope. Never again fox valley Mall cinnabon.

（由 Google 翻译）25 年 4 月 15 日第 1 次顾客。当我出示优惠券时，我被告知他们的收银机无法使用，但前面的人结账时没有任何问题。他们先给我打电话，向我收取购买费用和免费样品费用，并且只给我所支付的费用，没有免费样品。他们只是粗鲁地站在那里，所以我坚持我的立场。 40 秒后，我决定开口说，我支付了我的物品和“免费”样品的费用，我将不胜感激。她把它从保温箱里拿出来，又放回保温箱里。我只是看了她一眼，她就回去把它拿给我，然后带着一种态度走开，用她的语言对她的同事咕哝着。令人恶心的服务😑 （原文） On 4/15/25 1st time customer. The moment I showed my coupon, I was informed that their register wasn't working, but the person infront checked out without any issues. They preceed to ring me up and charge me for my purchase and my free sample and only give me what I paid for, no free samples. They just stood there rudely, so I stood my ground. After 40 seconds, I decided to speak and say, I paid for my items and my "free" sample and I would appreciate it. She littery took it out the warmer and placed it back in the warmer. I just looked at her, and she went back and brought it to me and walked away with an attitude and mumbling in her language to her coworker. Disgusting services 😑

（由 Google 翻译）只是随机来到这里，看到他们有迷你面包，所以我们买了那些，它们很美味，我认为价格昂贵，但仍然很好吃。这里的问题是那位女士用同样的手套抓住迷你面包并拿走我的现金。太恶心了！两个大拇指朝下。 （原文） Just came here randomly and seen that they have mini buns so we got those and they were delicious, pricey I think but still yummy. The issue here was the lady used the same gloves to grab the mini buns and to take my cash. That's nasty! Two thumbs down for that one.

（由 Google 翻译）嘿，非常感谢你把肉桂卷斜着放进袋子里。本来想送给邻居当礼物。肉桂卷的顾客们注意了！！在你离开柜台，想再装一个袋子之前，一定要确保它没有斜着放。 （原文） Hey thanks alot for putting the cinnamon bun sideways in the bag. Wanted to give to my neighbor as a gift. BEWARE CINNABON CUSTOMERS!! BEFORE U WALK AWAY FROM THE COUNTER AND YOU WANT IT PUT IN AN ADDITIONAL BAG, MAKE SURE IT'S NOT PUT SIDEWAYS IN THE BAG.

（由 Google 翻译）每个人都在按照售货亭订单进行操作。 他们的位置很糟糕，就在收银台前面。 感觉有点粗鲁。 就像是，“是的，我们太忙了，没时间说早安。我能帮你什么？”所以通过售货亭订购，因为我不想和你说话。 自助服务终端应远离收银台，以便我们这些不想使用它的人可以立即从收银台订购 - 如果他们有时间的话。 （原文） Everyone is moving to the kiosk order. They have placed in a bad position, right in front of the cashier. It feels a bit rude. It's like, "yeah we are too busy to say good morning. How can I help you? " So order via the kiosk because I don't want to talk to you. Kiosk should be moved away from the cashier station so that those of us who don't want to use it can order immediately from the cashier - if they have the time.

（由 Google 翻译）我住在附近，但很长时间没去过 DD，所以我想尝试一下。 点了一个老式甜甜圈，他们给了我一个“至少”已经放了 4 天的普通甜甜圈。 现在我想起来为什么我很多年没有去DD了。 （原文） I live close by but haven’t been to DD in a long time so figured I’d give it a shot. Ordered an old-fashioned donut and they gave me a plain donut that’s *at least* 4 days old. Now I remember why I haven’t gone to DD in many years.

（由 Google 翻译）更糟糕的是，他们到处兜售过期食品。我来过这里几次，他们一直在卖过期食品。这是他们第三次也是最后一次向我出售过期牛奶，不止一次，而是三次。如果你的商品卖不出去，就把它们撤走；不要卖给顾客。我是在付钱，不是在乞求。还要告诉你的员工在处理可能过期的商品前仔细检查，或者准备一个标有过期日期的商品的图表。我的孩子喝了一点就看到了。然而，这已经不是第一次了。你粗鲁地索要钱财，并要求我快点付钱给你。就像你想让我付钱给你一样。你也应该以同样的方式检查你的商品。 （原文） Worse, dunking around, they keep selling expired stuff. I came here a few times, and they keep selling expired stuff. This is the 3rd and last time they sold me expired milk, not once but 3 times. If you can't sell your items, take them out; don't sell them to the customers. I'm paying for it, not begging for it. Also tell your employees to double-check before handling items that can be expired or have a chart with items that have an expiration date. My kid saw it after drinking a little bit. This is not the first time, however. You asked rudely for the payment and asked me to hurry up and pay you. the same way you want me to pay you. The same way you should check your items.

（由 Google 翻译）我点了杯饮料，问她有没有不透明的杯子，因为我愿意买个金属或其他材质的不透明杯子，这样上班的时候用。女孩几乎想不出个所以然，说她没有，尽管我几乎都能在她身后看到。 （原文） Got a drink, and asked if she had any cups that weren't see through as I was willing to buy a metal or alternative material cup that isnt see through so I can use it at work. Girl could barely form a simple thought, and said she didnt have any, even though I could literally see them behind her.

（由 Google 翻译）我每天早上都来这家 Dunkin，他们仍然设法搞乱我的订单，因为他们知道我是常客，当我归还咖啡时他们会感到不安，因为它的味道很糟糕。一起来吧！！教员工正确煮咖啡！！！ （原文） I have been coming to this Dunkin every morning and they still manage to mess up my order, knowing that I’m a regular, and they get upset when I return my coffee because it taste horrible. Get it together!! Teach the employees to make coffee correctly!!!

（由 Google 翻译）第三次了。我把车停在路边，点了一杯焦糖玛奇朵。没有焦糖。从来没喝过，只有这家店有。 （原文） 3rd time. I pull up, ask for a carmel Macchiato. No carmel. Ever, only this location.

（由 Google 翻译）我晚上7:07去的时候，免下车点餐菜单的屏幕亮着，但没人应门。后来我们绕了一圈，看到里面有员工，但门锁着，而且上面明明写着店里晚上7:30关门。 员工完全不理我。如果能简单地说一句“抱歉，我们关门了”就好了。 （原文） I went at 7:07 p.m. and the drive through menú screen was on but nobody would answer. We then go around and I see an employee inside, but the door was locked and it clearly says that the store closes at 7:30 p.m. Employee flat out ignored me. A simple "sorry we are closed" would have been nice.

（由 Google 翻译）最近我去了那个地方，发现同事有多不卫生。 我前面的顾客用现金付款并找零。该同事戴着透明的塑料手套，然后拿起椒盐卷饼，戴上手套（接触到钱），然后浸入肉桂碗中，放在椒盐卷饼上。 （原文） Recently I went to the location and saw how unsanitary the associate was. The customer in front of me paid in cash and was giving change. The associate had clear plastic gloves and then proceeded to get a pretzel and grab with gloves (that touched money) and dip in a cinnamon bowl to top the pretzel.

（由 Google 翻译）最近，我有一次不幸的经历，联系了我附近的安阿姨的办事处，希望对他们的一名员工进行简单的背景调查。我所遇到的只能用粗鲁和不专业的马戏团来形容。 在我第一次打电话时，我要求与经理莫妮克交谈。尽管我多次尝试直接联系她，但我得到的只是逃避和借口说她无法联系到她。看来莫妮克更喜欢的沟通方式是躲电话，只是回拨电话然后挂断，我猜她从来没有心情处理询问。 今天，2 月 23 日，当我再次打电话时，迎接我的是一种令我震惊的无能。接电话的人甚至无法正确地打招呼，而是选择了一句乏味的“你好”，这让我怀疑自己是否拨打了正确的号码。在确认我确实是在与安阿姨通话后，我询问莫妮克是否有空，却得到一名工作人员的借口，他说：“我不知道她在哪里，我刚从浴室出来。”该机构所表现出的专业精神的完全缺乏简直令人震惊。作为负责对豪华公寓进行例行背景调查的人，我不寒而栗地想到，当真正的客户打电话提出合理的担忧时，他们会受到怎样的对待。 这就引出了一个问题：监督在哪里？谁负责确保员工接受充分的培训并遵守礼仪标准？如果这是安阿姨认为可以接受的服务水平，那么显然迫切需要企业干预。除非做出重大改变，否则这个位置注定会失败。省去你自己的麻烦，去别处寻找你的椒盐卷饼解决方案。 （原文） I recently had the unfortunate experience of contacting the Auntie Ann's location near me in hopes of conducting a simple background check on one of their employees. What I encountered can only be described as a circus of rudeness and unprofessionalism. Upon my initial call, I requested to speak with the manager, Monique. Despite repeated attempts to reach her directly, I was met with nothing but evasion and excuses for her being unavailable. It seems Monique's preferred method of communication is to dodge calls and just to call back to screen the call and then hang up, I guess she's never in the mood to deal with inquiries. Today, February 23rd, when I called yet again, I was greeted with a level of incompetence that truly astounded me. The person who answered the phone couldn't even manage a proper greeting, opting instead for a lackluster "hello" that left me questioning whether I had dialed the correct number. After confirming that I was indeed speaking with Auntie Ann's, I inquired about Monique's availability, only to be met with the excuse from a worker who stated " I don't know where she is, I am just getting out of the bathroom." The sheer lack of professionalism displayed by this establishment is nothing short of appalling. As someone tasked with conducting a routine background check for a Luxury Apartment Complex, I shudder to think how genuine customers are treated when they call with legitimate concerns. It begs the question: where is the oversight? Who is responsible for ensuring that employees are adequately trained and held to a standard of decency? If this is the level of service Auntie Ann's deems acceptable, then it's clear that corporate intervention is sorely needed. Unless significant changes are made, this location is destined for failure. Save yourself the headache and look elsewhere for your pretzel fix.

（由 Google 翻译）今天楼上店的员工给我留下了非常深刻的印象。尽管工作很忙，但每位员工都非常友善，还根据我的订单新鲜制作了椒盐脆饼。这些员工的敬业精神和优质服务值得加薪。我对这次体验非常满意！ （原文） I was extremely impressed with the staff at the upstairs location today. Despite being very busy, every employee was incredibly kind and made my pretzel fresh to order. These employees deserve a raise for their dedication and excellent service. I was highly satisfied with my experience!

（由 Google 翻译）工作人员把椒盐卷饼烧焦了，我不得不等 10 分钟，收银台的那位女士拒绝给我咬椒盐卷饼来换取我点的 4 个椒盐卷饼。 她直言，无论如何我都得等！他们没有道歉或考虑顾客的时间！她根本不愿意调整我的订单，所以我最后要求退款。 他们退还了我现金，并拿出钱买了他们已经给我的小柠檬水。还丢掉了我因为他们糟糕的服务而给他们的 2 美元小费！非常粗心的员工，他们不太关注自己的工作，而更多的时间是在玩乐！他们提供的一半食物都烧焦了！不会再拜访福克斯谷中心的 1 级安妮阿姨，直到我看到一些不同的员工在那里工作！ （原文） The worker burnt the pretzels I had to wait 10 mins for and the woman at the cashier refused to give me pretzel bites in exchange for the 4 pretzels I ordered. She bluntly said I will have to wait either way! They were not apologetic or considerate of their customers time!! She was not willing to adjust my order at all so I finally asked for a refund. They gave me back cash and took out money for the small lemonade they had already given me. Also lost the $2 tip I had given to them for their lousy service! Very careless employees who pay less attention to their work and more time having fun! Half of the food they were serving was border line burnt! Will NOT be visiting the level 1 auntie annes in fox valley center ever again till I see some different employees working there!!

（由 Google 翻译）对商场楼上的Auntie Anne's非常失望。他们提前一个小时在晚上7点左右关门，尽管店里张贴的营业时间是晚上8点。很多顾客感到困惑和不满——灯都关了，所有东西都已经打扫干净了，虽然你能清楚地看到店里的员工，却没有人理会或帮助任何人。这看起来不太好，尤其是对于那些指望在关门前吃点东西的人来说。 （原文） Very disappointed with the upper-level Auntie Anne’s at the mall. They closed a whole hour early around 7pm, even though the posted hours say they’re open until 8pm. Multiple customers were confused and upset — the lights were off, everything was already cleaned, and even though you could clearly see employees in the back, no one acknowledged or helped anyone. Not a good look, especially for people counting on a quick snack before closing.

（由 Google 翻译）我对这个地点处理我的订单的方式感到惊喜。我已经有一段时间没有去过了。服务很及时，收银员很友好。感谢安东尼经理让他的员工保持微笑和高效。这里有一种新的积极氛围，会让我再次回来。 （原文） I was pleasantly surprised at how my order was handled at this location. It's been a while since I've visited. The service was prompt, the cashier's were friendly. Shout-out to Manager Anthony for keeping his crew smiling and productive. There's a new positive vibe here that will keep me returning.

（由 Google 翻译）桑德拉真的很贴心，我们的面包是新鲜出炉的，强烈推荐！（： （原文） Sandra was really sweet and our bread was freshly made, highly recommend! (:

（由 Google 翻译）24 年 9 月 12 日上午 930 点左右访问。开车穿过的女工的态度就像是被迫在那里工作一样。根本听不懂她在说什么，因为她说得太快了，就像是在着急一样。我要了一杯加淡冰的芒果菠萝清凉饮料，结果得到了一杯浓度较低、加满冰块的芒果菠萝清凉饮料。 🙄 我的饮料很淡。至少食物很好，但我什至无法充分享受它，因为我的饮料无味。 （原文） Visited 9/12/24 at around 930am. The drive thru female worker had an attitude like she was being forced to work there. Couldn't even understand what she was saying because she was talking so fast like she was in a rush. I asked for a mango pineapple refresher with LIGHT ICE and got a mango pineapple refresher with LESS CONCENTRATE and full of ice. 🙄 My drink was bland. At least the food was good, but I couldn't even fully enjoy it because of my tasteless drink.

（由 Google 翻译）对这家店的服务很失望。情况越来越糟了。用免下车取餐时丢失东西已经是常事了。今天最糟糕的是，我点的甜甜圈被人粗心地扔进了袋子里，结果我的长条形面包面朝下压在另一个没有蜡纸的甜甜圈上。有些来过一段时间的人仍然提供优质的服务，但已经很少了。 （原文） Disappointed at the service for this location. It’s gotten progressively worse. Missing items when using the drive thru have become a regular occurance. The last straw today was my donut order carelessly tossed in the bag so my long iohn was face down on another donut w no wax paper on it. Some of the people that have been there a while still provide great service, but there are only a few.

（由 Google 翻译）我今天8月15日下午2点左右到的，在免下车通道的体验真是太棒了！当时两位工作人员都非常乐于助人，也很理解我。我真的很感激她们，真是感激不尽！ （原文） I was there today 8/15 around 2pm and had the best possible experience in the drive thru! Both the ladies working at that time were very helpful and understood. I really appreciate them and cant thank them enough!

（由 Google 翻译）我通常开车来这里。工作人员非常友好和礼貌。Nikee 非常棒，总是带着温暖的微笑迎接我。 （原文） I usually use drive thru at this location. The staff is really friendly and courteous. Nikee has been amazing and always greet me with a warm smile.

（由 Google 翻译）我在免下车取餐通道点了两个松饼、一个咖啡卷和一杯咖啡。他们当时很忙，所以我没检查包裹，直到后来才发现他们少了一个松饼。我查看了收据，没错，他们确实收了我四件商品的费用。一定要检查包裹！很遗憾，这种事以前也发生过！ （原文） I ordered 2 muffins, a coffee roll, and a cup of coffee using the drive-thru. They were busy, so I didn't check the bag and didn't realize till later they shorted the order 1 muffin. I did check the receipt, and yes, they indeed charged me for 4 items. ALWAYS CHECK THE BAG! THIS UNFORTUNATELY HAS HAPPENED AT THIS LOCATION BEFORE!

（由 Google 翻译）这里的客户服务很糟糕，工作人员很粗鲁，而且工作人员不知道如何做好他们的工作。 点了一份发酵面包早餐三明治，配有两小块培根。 当我到窗口付款时，还要求提供所有百吉饼，却被告知我必须进去点餐并付款，而且无法将其添加到我的订单中。 付款并收到我的订单，开车四处走走，进去，订购并支付我的百吉饼。然后等了12分钟才得到百吉饼。 如果您的员工对百吉饼有疑问，那可能不是合适的员工...... 永远不会回到这个位置，强烈建议您重新考虑访问。 我了解快餐，并且在快餐和餐厅业务上工作了7年多，如果我像今天这里的员工那样行事，我会当场被解雇。 （原文） Customer service here is horrible, staff is rude, and staff does not know how to do their job. Ordered a soudough breakfast sandwich, came with a whopping 2 small pieces of bacon. When I got to the window to pay, asked also for an everything bagel, was told I would have to come inside to order and pay and it couldn't be added to my order. Payed and received my order, drove around and went inside, ordered and paid for my bagel. Then waited 12 minutes for a Bagel. IF YOUR STAFF HAS TROUBLE WITH A BAGEL, THAT MAY NOT BE THE RIGHT STAFF.... Will never be returning to this location and strongly suggest you rethink visiting also. I understand fast food and spent over 7 years working the the fast food and restaurant business, I would have been fired on the spot if I acted like the staff did here today.

（由 Google 翻译）我点了一份香草长条面包、一个糖霜甜甜圈、一个波士顿奶油夹心面包和一杯小杯冰咖啡。拿到食物后，我回家发现甜甜圈不新鲜，吃起来很难吃，糖霜甜甜圈看起来像是被咬过一样。更糟糕的是，他们给我上了一杯热咖啡，尽管我告诉他们要一杯冰咖啡，并希望他们能帮我修一下，但那位女士却对我摆出一副无礼的样子！ （原文） I ordered a Vanilla long Jonh, One glazed donut, Boston Kreme, and an small iced coffee. When I received my food I noticed when I got home that the donuts weren't fresh, they were unpleasant to eat, the glazed doughnut looked like it was bit into, and to make things worse when they gave me a hot coffee, even though I told them to give me a iced coffee and if they could please fix it, the lady gave me attitude!

（由 Google 翻译）我多年来一直去这个地方。最近谁在煮咖啡？因为咖啡缺失的间隙很大。缩短人们的咖啡时间是不行的，我们要付全价。你会失去正在玩咖啡的顾客。 （原文） I have been going to this location for years. Who is making the coffees recently? Because there is a big gap of coffee missing. Shortening people’s coffee is not okay we pay full price. You will lose customers playing with their coffee.

（由 Google 翻译）我的手机在线订单全是冰，直到我离开时才发现。我试图在手机应用程序上解决这个问题，但无法获得赔偿，所以五分钟后我把咖啡拿回店里，给他们看了里面还有多少冰，并要求他们重新制作。她一句话也没说就把咖啡还给了我，我尝不出任何咖啡味，尽管这应该是一杯加红糖的浓缩咖啡。我对我七美元的饮料非常不满意，所有的员工都很粗鲁。唯一知道怎么煮咖啡的是那个留着长指甲的家伙，粗鲁得要命。你最好去纽约街或湖街的那家。 （原文） My mobile online order was all ice and I didn’t know until I was pulling away. I tried to get it fixed on the mobile app and was unable to be compensated so I took the coffee back to the store after five minutes and showed them how much ice was still in there and asked them to remake it. She didn’t say one word to me she made it gave it back to me, and I couldn’t taste any coffee in it even though it was supposed to be a brown sugar shaken espresso. Very unsatisfied with my seven dollar drink and all the employees are rude. The only one who knows how to make coffee is the guy with the long nails rude as hell though. You are better off going to the one in New York St. or even Lake Street.

（由 Google 翻译）这是我见过最差的Dunkin' Donuts。柜台那个年轻小伙子，身上有纹身，指甲也做了美甲，全程都板着脸骂骂咧咧的，我们点单的时候他连看都不看我们一眼。我们要了一杯热饮，结果端上来的是常温的。这人真该好好反思一下自己是否适合做这种需要直接面对顾客的工作。 （原文） Worst Dunkin I’ve seen. Young man with tattoos and acrylic nails at the counter was scowling and cussing the entire time and wouldn’t even look at us as we ordered. Asked for a hot drink and it was given to us at room temp. That man needs to reconsider working in a customer-facing role.

（由 Google 翻译）味道一般。咖啡可以再热几度。羊角面包烤得有点过头了。不过，三明治很热，味道也不错。 （原文） It was average. The coffee could have been a few degrees hotter. The croissant was slightly over-toasted. But, the sandwich was hot and tasty.

（由 Google 翻译）我在关门前半小时到店，店员却对我摆出一副不耐烦的样子——尽管我点了一打货架上剩下的。我又没要求他们当场给我做一打新鲜的。 （原文） Came in a half hour before closing and the dude was giving me attitude- Even though I ordered a dozen off of what was left on the shelf. It's not like I was demanding a fresh dozen to be made on the spot.

（由 Google 翻译）我不会喝这个，它看起来像下水道水。我一生中从未见过如此稀的咖啡。然后当我问他们为什么你们的咖啡这么稀时，他问我什么是稀的。就像你知道那意味着什么一样。今天不要表现得全新。你看起来大约 35 岁。糟糕的客户服务，每个人都有一种态度，一个服务器甚至撒谎说那里没有经理。食物又冷又硬。我也没吃。 （原文） I will not be drinking this, it looks like sewer water. I have never my life seen coffee so watery in my life. Then when I asked them why is your coffee so watery, he asked me what is watery. Like you know what that means. Don't act brand new today. You look about 35. Horrible customer service, everybody had an attitude and the one server even went as far as to lie saying that there wasn't a manager there. Food was cold and hard. I didn't eat it either.

（由 Google 翻译）这家Dunkin'的服务态度简直糟糕透了。那个有纹身、留着长指甲的员工在我到窗口点单时狠狠地瞪了我一眼，连总价都没告诉我，只是刷了刷我的卡，给了我咖啡就关上了窗口，连句谢谢都没有。 （原文） This Dunkin’ has the worst customer services ever the employee with tattoos and long nail gave me a dirty look when I got to the window didn’t even give me my total just tock my card gave me my coffee and close the window didn’t even say thank you or nothing

（由 Google 翻译）“加载哈希布朗”嗯。不值这个价钱。早上的老太太有一种态度。有时我的酒在她手里，不说话，只是叹息 （原文） “Loaded hashbrowns” um. Not worth the price. Older Lady in the mornings has an attitude. Sometimes my drink in her hand and won’t say a word but sighs

（由 Google 翻译）Sidhu 和 Sunny 是我在快餐行业遇到的最友善的两个人。离开汽车餐厅后，我注意到我的拿铁咖啡没有按照我想要的方式制作。虽然我很紧张，但他们不仅热情地跟我打招呼，还带我重新制作拿铁☺️。很少见到工作人员如此友善和耐心，所以我非常感谢他们对我的热情款待。我度过了艰难的一周，所以这让我很高兴。谢谢你！ 💗 （原文） Sidhu and Sunny were two of the most kindest people I have met in the fast food industry. Upon leaving the drive thru, I had noticed my latte wasn’t made the way I had intended. Although I was nervous, not only did they greet me warmly, but they walked me through remaking my latte ☺️. It’s very rare to see workers so kind and patient, so I am extremely grateful for the hospitality they gave me. I was having a rough week, so this made me very happy. Thank you! 💗

（由 Google 翻译）在应用程序中订购并在驾车通过时取货，因此对员工或商店无话可说。我的抱怨是，我觉得我吃的是一天前的甜甜圈。在四个甜甜圈中，所有四个都绝对给人一种甜甜圈的感觉。只是有点陈旧和干燥，不是我所期望的通常令人愉快的柔软度。 （原文） Ordered in the app and picked up in the drive through, so nothing to say about the staff or store. My complaint is that I feel like I was served day old donuts. Of the four donuts all four were definitely giving that day-old donut vibe. Just a little stale and dry, not the usual pleasant softness I have come to expect.

（由 Google 翻译）浪费了汽油，去买了几个甜甜圈，结果回家后甜甜圈都翻了个底朝天，奶油都粘在袋子底部了。他们得想个更好的办法处理甜甜圈，尤其是现在他们经验越来越丰富了。 （原文） Just wasted my gas to go get a few donuts and git home the donuts flipped upside down and all the creme was stuck to the bottom of the bags . The have to come up with a better way to handle the donuts especially since there getting more experience.

（由 Google 翻译）尼斯一号位于繁忙的地段。非常好的服务和干净的地方。桌子之间有足够的空间。当您购买大杯或中杯咖啡时，经典甜甜圈售价为 1 美元 （原文） Nice One which is located on a busy stretch. Very good service and a clean place. Adequate space between tables. When you buy large or medium coffee then classic donut is $1

（由 Google 翻译）一大杯热乔的五块糖和五块奶油，在凌晨、中午，偶尔在深夜喝。 （原文） Five sugars and five creams of a large cup of hot Joe n the early am, mid afternoon and occasionally for that late nighter ..

（由 Google 翻译）他们很好，都在开车经过的地方，但他们没有我想要的那种甜甜圈，令人惊讶的是，这只是一个巧克力长裤。所以我最终买了他们的香草长裤。 😕 我还点了新的芥末椒盐卷饼，却没有得到任何芥末酱，所以很令人失望。我们到达那里唯一不完全令人失望的是他们的香草豆冷却，但最初我想要芒果，但他们说他们不再有了。 （原文） They were nice and all at the drive thru, but they didnt have the kind of doughnut I wanted which is surprising being just a chocolate long john. So therefore I ended up getting their vanilla long john. 😕 Also I ordered the new little pretzel bites with mustard and never got any mustard sauce so that was disappointing. Only thing we got there that wasn't totally disappointing was their vanilla bean coolata but initially I wanted Mango which they said they don't have anymore.

（由 Google 翻译）这邓肯真是太糟糕了！继续发出错误的订单并烧毁食物和/或包含您不想要的物品！我已经尝试过这个地方至少 5-6 次了，但他们还是继续令人失望！距离还有几分钟路程，但告诉我为什么他们认为这个百吉饼可以接受？ （原文） This Dunkin sucks big time! Continues to give wrong orders and burns food and or includes items you don’t want! I have given this place at least 5-6 times a try and they just continue to disappoint! It’s a few minutes away but tell me why they thought this bagel was acceptable?

（由 Google 翻译）哇！服务简直糟糕透了。一开始我以为扁平服务和没有餐巾只是一次失误，结果我错了。他们一直都很差。连基本的东西都少送！我点餐的时候很早，人也不多，所以我不明白他们怎么会三次不送餐巾——而且还这么冷淡。 （原文） Wow. The service couldn’t get any worse. At first, I thought the flat service and lack of table napkins were just a one-time miss, but I was wrong. It has been consistently poor. They short you on even the basics! I order early in the morning when it’s not busy, so I don’t understand how they’ve missed table napkins three times — and with such cold tone on top of it.

（由 Google 翻译）服务超级慢！ 在阳光明媚的日子里，在这家邓肯 (Dunkin’) 停下来享用冰淇淋/奶油。商店并不忙，但是我们的订单花了比平时更长的时间。 给孩子准备一勺冰淇淋，给大人准备一杯咖啡和鳄梨吐司。 尽管服务很慢，但我们对新推出的🥑牛油果吐司的期望仍然很高，但就像培根片一样很快就被压碎了。 鳄梨吐司一点味道都没有，甚至没有煮熟。不知怎的，它看起来很诱人，但面包有点湿——上面的鳄梨只有柠檬味。 PS- 不允许堂食。仅限快速接送。 （原文） Super slow service! Stopped by this Dunkin’ for an ice/cream break on a sunny day. The store wasn't busy however our order took a Lil longer than usual. An ice cream scoop for the kiddo, a coffee, and an avocado toast for the grownups. Despite the service being slow, our expectations were still on with the new 🥑 avocado toast but were crushed too soon just like bacon bits. The avocado toast was nowhere flavorful, it wasn't even cooked properly. Somehow it looked tempting but the bread was kinda soggy— the avocado on top had lemony flavor only. PS- No dine-ins allowed. Quick pick-ups only.

（由 Google 翻译）不得不说，我来这家店已经好几年了，至少经历过两家不同的老板，情况简直糟透了！！！虽然食物还不错，但客服简直令人无法接受！你走到柜台前，没人理你，如果说除了交易本身之外还有什么交流，那简直就是粗鲁无礼。那个负责的女孩让你感觉非常不舒服，而且这种感觉似乎还传染给了其他员工（那里有一位年轻的男士，人很好，但只是个例外）。你几乎感觉自己打扰了他们，觉得他们真是一群可怜虫。然后就是所有东西都要收费！他们会斤斤计较，收取他们从未收取过的费用！比如……狗狗用的“小狗杯”每个1美元！？一定要让他们把那5美分的奶油还回来！一杯水要5美分！？！自从新老板接手以来，服务质量就大打折扣！真是太可惜了！ （原文） Have to say I have been going here for years through at least 2 different regimes of ownership and things couldn’t be worse!!! Though the food is fine, the customer service is totally unacceptable! No acknowledgement when you approach the counter, if there is any communication beyond the transaction itself, it is nothing but rude. The girl who seems to be in charge couldn’t make you feel more uncomfortable and this seems to bleed onto the others working there (there is a young gentleman working there who’s very nice but is the exception). You almost get the feeling you are bothering them and that they are truly miserable folks. And then there is the charging for everthing! They will nickel and dime you to death charging for things they never had before! Ie…. “Pup cups” for dogs $1.00 each!? Got to make sure they recover that nickel of whip cream! .50 cents for a cup of water!?! Since the new owner took over it has been a massive downgrade! It’s a shame!

（由 Google 翻译）在他们关门前 10 分钟左右我开车去了趟免下车通道，我知道没人愿意为关门前 10 分钟还在那儿的人服务，但我是付费顾客，正好赶上这个时间。电话亭里没人应答，我就坐在窗口。里面的两名清洁员工拒绝与我进行眼神交流，在我坐在那里等待帮助的时候走到后面 5 分钟（大概是忽略了我在那里）。我不想成为那样的人，但你不能因为不方便就拒绝服务。真的很失望，特别是因为我以前经常来这里。我还被告知他们每天 9:30 关门，而不是网站上公布的晚上 10 点，这不是事实，但我绝对不会在 10 点差 5 分钟的窗口争论这个，哈哈。只是警告大家，他们可能会根据自己的感受在每周每天的不同时间关门。 （原文） Went through the drive through about 10 minutes before they closed, I get it nobody wants to serve the guy that’s there 10 mins before closing but I’m a paying customer and that just happens to be the time I was able to make it. I sit at the window after nobody answered on the booth. 2 employees inside cleaning refused to make eye contact with me and went to the back for 5 mins, (presumably to ignore me being there,) while I’m sitting there waiting to be helped. I hate to be that guy but you can’t just refuse service because it’s inconvenient. Really let down especially because I used to go here a lot more often. I was also told they close at 9:30 everyday instead of the 10pm posted time on the website which is not the truth but I was definitely not going to argue about that at the window 5 mins till 10 lol. Just a warning to everyone that they might close at a different time each day of the week depending on how they feel.

（由 Google 翻译）我每天早上都来这里点一杯摇匀的浓缩咖啡，但味道好坏全看当班的店员。今天我拿到的竟然是一杯南瓜味的冰咖啡，杯子上却贴着浓缩咖啡的标签。真是太让人失望了，也太让人恼火了。 （原文） I always go here in the morning for a shaken espresso and it’s a hit or miss with whoever is on staff. Today I quite literally got a pumpkin flavored iced coffee with the espresso label on the cup. So annoying and disappointing.

（由 Google 翻译）那里的印度员工太没礼貌了！我扫了条形码，买了一杯两美元的饮料，可以免费获得一个覆盆子羊角面包，我问他们羊角面包在哪儿，他们居然没给我？！她还对我翻白眼。 （原文） The indian workers there are so rude I scanned a barcode for a free raspberry croissant for a 2 dollar drink and I asked them where it was and they didn’t give it to me?? She was rolling her eyes at me too.